Avaya Aura Contact Center Troubleshooting
Contents
1. 2 E Avaya Aura Contact Center Troubleshooting 5C000111 Delivery Type Classroom Duration 4 days Overview This four day instructor led course is intended for experienced service technicians responsible for troubleshooting and restoring system malfunctions on the Avaya Aura Contact Center including Communication Control Toolkit and Contact Center Multimedia You will learn to troubleshoot system components and server interactions in a SIP based Avaya Aura Contact Center solution You will practice troubleshooting on live Avaya Aura Contact Center systems and you will learn how to analyze diagnose and troubleshoot system faults to restore the Contact Center to full operation Pre Requisites Knowledge of vy Avaya Aura Contact Center including Communication Control Toolkit and Contact Center Multimedia SIP Contact Center Architecture and call flow Completion of v 6202 1 Avaya Aura Contact Center Implementation Exam DADA BG SAY YES TO SUCCESS 6209 1 Avaya Aura Contact Center CCT and Multimedia Implementation Exam 3300 1 Avaya Aura Contact Center Administration Exam Avaya Aura Contact Center Installation and Configuration 3608C Avaya Aura Contact Center Administration 3609C Avaya Aura Contact Center Service Creation Environment 3610C Avaya Aura Contact Center Fast Track Installation Administration and Scripting Essentials 3621C Optional replacement for 3608C 3609C and 32. TO SUCCESS 93 Tsar Boris III Blvd 1612 Sofia Bulgaria 435929035933 sales dada bg
3. 610C Avaya Aura Contact Center CCT amp CC Multimedia Implementation 3607C Avaya Aura Contact Center Maintenance 5C000101 Avaya Aura Contact Center Installation and Commissioning 3608 Avaya Aura Contact Center Administration 3609 Avaya Aura Contact Center Orchestration Designer Scripting 3610 Avaya Aura Contact Center Installation Administration and Scripting Essentials 3621 93 Tsar Boris III Blvd 1612 Sofia Bulgaria 359 29035933 sales dada bg v Avaya Aura Contact Center Maintenance 5C000101 Objectives v Avaya Aura Contact Center system architecture vy Avaya Aura Contact Center tools and procedures v Troubleshoot Avaya Aura Contact Center security issues v Troubleshoot Avaya Aura Contact Center Multimedia and voice contact issues v Troubleshoot Avaya Aura Contact Center maintenance and administration issues v Troubleshoot Avaya Aura Contact Center installation upgrade migration and emergency recovery issues v Troubleshoot Avaya Aura Contact Center client and system issues Target Audience This course is intended for Avaya employees business partners and customers with system maintenance and troubleshooting responsibilities Certification This course helps candidates prepare for the ACSS Avaya Aura Contact Center Maintenance amp Troubleshooting 3301 1 Exam For more information please visit www dada bg certification DADA BG SAY YES
Download Pdf Manuals
Related Search