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        Azure AZ10/20 user guide
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1.            ReSound    Worldwide Headquarters  GN ReSound A S  Lautrupbjerg 9   DK 2750 Ballerup  Denmark  Tel   45 4575 1111   Fax   45 45 75 11 19  www gnresound group com    United Kingdom   GN ReSound Ltd    1 Landscape Close  Weston Business Park  Weston on the Green  Oxon 0X25 35X   Tel   0 1869 343 500  Fax  0 1869 343 466  www gnresound co uk    Australia   GN ReSound Pty  Ltd    Unit R1 Regent Park Estate  391 Park Road   Regent Park NXW 2143  Tel   02 9743 9707   Fax  02 9743 7472  www gnresound com au    New Zealand   GN ReSound  NZ  Ltd   12 Parkway Drive  Mairangi Bay  Auckland   Tel    free  0800 900 126  Fax   free  0800 007 695  www gnresound co nz    Re S ound    15958100 GB 07 03 Rev A    
2.   Consult your hearing care  by turning the volume control forward  towards your face when you are professional if you have difficulty removing the hearing instrument     wearing the instrument  and reduce volume by turning it backward        For each volume step  you will hear a    beep    signal indicating the change   The loudness of the    beeps    will increase as you turn the volume up and  decrease as you turn it down  If you reach the upper or lower limit of the  volume control range  there will be a different type of    beep    signal witha  lower pitch     Your hearing care professional may have activated a function in the  hearing instrument enabling the instrument to learn how you adjust  the volume control in different listening environments  As it learns your  volume preferences  the instrument eventually changes the volume for  you automatically  This function can be turned off or reset by your hear   ing care professional                           Programme Selector  Standard on AZ10 B AZ10 BP and Stand by Function  optional on AZ20 AZ20 P  In stand by mode  the hearing instrument will not process sound  or deliver an acoustic signal to the ear  When in this mode  a small  amount of power will be used  To put the instrument in stand by  mode  hold down the programme selector for 5 seconds  You will hear  a series of beeps and the device will be in stand by mode  To return to  1  You can switch between programmes by pushing the programme standard mode  press th
3.   etc  contain less energy  and will not damage the hearing instrument They could  however   momentarily affect the sound quality or create strange sounds from  the hearing instruments      Do not wear the hearing instrument in mines or other explosive    areas  unless those areas are certified for hearing instrument use      Do not allow others to use your hearing instrument  It may cause    permanent damage to their hearing      Hearing instrument usage by children or mentally challenged    persons should be supervised at all times      Hearing instruments should be used only as prescribed by your    hearing care professional  Incorrect use may result in sudden and  permanent hearing loss       Battery Warning Information    1     2    Keep batteries away from children and mentally challenged persons    Batteries can be harmful if swallowed  If you do  seek medical help  immediately     Do NOT attempt to recharge batteries which are not specifically    designated rechargeable as they may leak or explode      Do NOT attempt to dispose batteries by burning them    Replace spent batteries  and do not leave them in the instrument    for a prolonged period  If your hearing instrument is equipped with  a low battery warning feature  replace battery immediately after  low battery warning is reached      Used batteries can be harmful to the environment  Please dispose    of them according to local regulations or return them to your hear   ing care professional        Repairs  If yo
4.  of your own footsteps           How to adjust  If you are inexperienced with hearing instruments it is advisable to     1  Use your hearing instruments every day    2  Wear your hearing instruments for just a couple of hours a day  during the first week    3  Gradually increase time you wear your hearing instruments     It can take several months for your brain to get used to all the    new     sounds around you  Start using your hearing instruments in mainly  quiet surroundings and start with a comfortable volume  the hearing  care professional will ensure this   Listen to and get familiar with all  sounds in your home  such as a ticking clock  water running in the  sink  or silverware used on a plate  In quiet surroundings  converse  with a person you know well  Listen to aTV or radio at home  After  you have used the hearing instruments for a while you will be ready  for more demanding listening situations  like conversation witha  group of two or three people                                 How to Use the Hearing Instrument Insertion of the Hearing Instrument    On Off Function a l To insert the hearing instrument into your ear   Your ReSound Azure    hearing instrument is equipped with an on off    switch integrated into the battery compartment  1  Hold the instrument with your thumb and forefin     ger  as shown   either above and below or on the    1  When the battery compartment is fully closed  the instrument is sides  as illustrated     turned on 2  Place the sound
5.  outlet portion into your ear canal    2  To turn the instrument off  open the battery compartment  Many 3  Insert the instrument into your ear canal  individuals use their fingernail to pull it open    Note    It may be helpful to pull your ear up and outward    with your opposite hand  while inserting        3  Whenever you are not using the instrument  remember to turn it off  to stop battery consumption    SmartStart   SmartStart allows you to insert the instrument in your ear without   the hearing instrument squealing  It delays the switch on time by 10  seconds after closing the battery compartment  A beep each second is  presented during this time     By experimenting  you may find a method that is easier for you   When properly inserted  the instrument should fit comfortably and  tightly in your ear  It is important that the custom shell fits correctly  into your ear  If the hearing instrument irritates your ear in any way  please contact your hearing care professional to have the custom  shell modified  You should never attempt to modify the shape of the  custom shell yourself        Tip  Opening and closing your mouth can ease insertion                     Volume Control on MC  optional  Removing the Hearing Instrument    Your ReSound Azure    AZ20 hearing instruments have an optional vol  To remove the hearing instrument  simply pull the removal cord with  ume control  When using the instrument  you can increase the volume your thumb and forefinger and pull outward
6. EE OR 12  Telephone I iaren kia ne E re ee 14 15  LOW battery Wating anne aan 16  Changing INS DIN este tee 16  When notin US     2 0  e eee e tenet reste eees 16  MANTRA CE se mean dS agente 17  Balymantenal Brei i7  Cleaning and replacing the sound filters                           18  Warnings and Bresautions   arssesseee hei kese 19 21  PROD IMS ee 4s na fuera cnn cohen nee    TECHN a OVE a iin gt bo etn  Troubleshooting  KEEWOR WAG  aa anne reg       ReSound Azure    CIC    1  2  3  4  5   6   7  8  9  ai    Programme Selector   Battery Compartment  amp  On Off Switch  Sound Outlet   Microphone Sound Inlet   Volume Control   Removal Cord   Air Vent   Serial number   Model    o  Manufacturer    ReSound Azure    MiniCanal      Programme Selector     Battery Compartment  amp  On Off Switch    Sound Outlet     Microphone Sound Inlet     Volume Control     Removal Cord          Adjustingto a World of New Sounds  New Sounds    A hearing loss is typically acquired gradually over many years  You may  have become accustomed to an everyday life with fewer sounds  which    also means hearing less noise than people with normal hearing hear   With your new hearing instruments you will experience many sounds    that you may not have heard for years  It will take time to get used to all    these sounds again  Some examples of these sounds are     e The clock ticking    Turning pages of the newspaper  e Children   s voices    Whispers and soft speech  e Car noise  Birdsong     The sound
7. ReSound    USER GUIDE E E E E E    ReSound Azure    CIC  and ReSound Azure    MiniCanal    AZ10  AZ10 B  AZ10 P  AZ10 BP    AZ20  AZ20 P JD       ReSound Azure       Your new digital ReSound Azure    hearing instruments will enable you  to hear sounds that you may not have heard in years because of your  hearing loss  Practice and a positive attitude are important in learning  to use hearing instruments  While some people adjust quickly to  wearing hearing instruments in their ears and hearing the new sounds   other people may need more time             The intent of this user guide is to provide information on the many  aspects of using hearing instruments  Your hearing instruments have  been adjusted to your hearing loss by your hearing care professional   Familiarising yourself with the functions of your new hearing  instruments will help you get optimal benefit                     ReSound Azure    is a trademark of ReSound     Contents Page  Illustration of the hearing instrument                            4 5  Adjusting to a world of new SOUNMS     0    udn cesar ves 6  NEWSOUNGS 2 a  creacunssitepdineacraupeerkeretabethstecueearcahenes 6  FIOW TO QOS ae cance be ee cheats 7  How to use the hearing INStrUMEent aaa een ana 8  On oft TUNC ON este 8  SMATLStArl use A a deathly Pe ner 8  Inserting the hearing instrument                     ccccccecccn  9  Volume control  optional for AZ an aan ana 10  Removing the hearing Instrument ass 11  Programme sel  ctol unsere E AREE 
8. e programme selector once  This can only be  selector once done after at least 5 seconds in the stand by mode   2  You will then hear one or more    beeps     The number of beeps indi   cates which programme you have selected  3  You can always return to programme 1 by turning your instrument  off and then on again  or by placing it in stand by mode and then  returning to its operating mode    You can have up to four different programmes on your hearing instru   ment  The selection of programmes can be changed by your hearing  care professional         Your Programme Environments    to be completed together your hearing care professional            Programme Description of when to use       al       2                         Telephone Use    You can use the telephone with your hearing instruments  Using the  telephone while using your hearing instruments may require some  practice     On occasion  you may notice a whistling  feedback  when the tele   phone is held close to the hearing instrument  To reduce the potential  for this problem  your hearing instrument is equipped with an adap   tive digital feedback suppression system  Stabilizer DFS  which allows  for use of the telephone while greatly reducing the risk of feedback   Hold the phone close to the hearing instrument  but not directly on it   If there is feedback  it may take a few seconds for the instrument to  adapt and eliminate it    Cellular phone  If you use acellular phone you may experience a buzzing or clicki
9. he battery with  the positive side in the correct position   The battery door has a  marking to help determine correct insertion   Tip   Removing the battery when you are not wearing the instrument fora  longer period will help prevent corrosion of the battery contacts              Cleaning and Replacing the Sound Filters    Cleaning the Microphone Sound Inlet   For proper function of the microphone  it is important to clean the  sound inlet to remove dust or other sound disturbing debris  The soft  brush  provided with your hearing instrument  can be used for this  purpose  Your hearing care professional can instruct you on how to  properly use this tool     Changing the Sound Outlet Filter Cleaning the Sound Outlet   Your ReSound Azure    hearing instrument may be equipped witha  sound outlet filter  consult your hearing care professional   This filter is  located at the end of the sound outlet and prevents debris from getting  into the hearing instrument  If the hearing instrument seems to have  lost power  and changing the battery does not help  the filter may be  blocked  and needs to be changed  Your hearing care professional can  instruct you on how to change the filter     If your hearing instrument does not have a filter  ear wax and or other de   bris may accumulate in the sound channel  The cleaning loop  provided  with your hearing instrument  can be used to remove this material  Your  hearing care professional can instruct you on how to properly use this  tool  W
10. hen using this tool  be careful not to damage or pull the tubing  placed at the opening of the sound outlet  If this is pulled out  the hear   ing instrument may need to be returned for repair        General Precautions  ale    Do not leave your hearing instrument in the sun  near an open fire or  in a hot  parked car      Do not wear your instrument while showering  swimming  in heavy    rain or ina moist atmosphere such as steam bath or sauna      Should your hearing instrument become wet or moist  use the    drying kit that your hearing care professional has recommended   Do not place the hearing instrument in a very warm place to  remove moisture  for example  the oven or use a hair dryer    Direct or indirect heat can damage the instrument       Remove your hearing instrument when applying such things as    cosmetics  perfume  aftershave  hair spray  and suntan lotion   These might get into the instrument and cause damage                                General Warnings  As    Consult a physician if you discover a foreign object in your ear canal   if you experience skin irritation or if excessive ear wax accumulates  with the use of the hearing instrument      Different types of radiation  e g  from NMR  MRI or CT scanners  may    damage the hearing instrument  Therefore  do not wear the hearing  instrument during these or other corresponding scanning procedu   res  Other types of radiation  burglar alarms  room surveillance sys   tems  radio equipment  mobile telephones
11. ng    noise  This is caused by the strong signal of the cellular phone   Consult with your hearing care professional for options to improve  the sound quality                    Low Battery Warning Maintenance    Your hearing care professional can activate a Low Battery Warning Daily Maintenance   function in your hearing instruments  When the battery voltage power It is important to keep your hearing instrument clean and dry every  decreases to acertain level  the instrument will emit five soft beeping day  To clean the instrument  use a soft cloth  If the instrument has  signals  This sequence will continue every five minutes until the instru  been exposed to high humidity or perspiration  use a drying kit that is  ment automatically switches off  It is recommended that you keepa available from your hearing care professional     spare battery on hand                Changing the Battery To avoid the need for repairs    1  Never immerse the instrument in water or other liquids since this  may Cause permanent damage to the hearing instrument   2  Protect your hearing instrument from rough handling  and avoid  dropping it on hard surfaces or floors   3  Do not leave the instrument in or near direct heat or sunlight since  excessive heat can damage the instrument or deform the casing    1  Open the battery compartment completely  by using your fingernail    2  After removing the old battery  insert the  new one    3  Always use Zinc Air size 10A       It is important to insert t
12. ur ReSound hearing instrument malfunctions it must be repaired    by a qualified technician  Do not attempt to open the case of the hear     ing instrument since this will invalidate the warranty  If your hearing  instrument requires service  please contact your hearing care profes   sional for assistance     Technical Data  Maximum Output  2cc Coupler   IEC 60118 7     AZ10     AZ10 P   AZ10 B  AZIO    AZ20  AZ20 P    108 dB SPL  Typical        113 dB SPL  Typical     108 dB SPL  Typical   114 dB SPL  Typical     108 dB SPL  Typical   113 dB SPL  Typical               Troubleshooting Guide       SYMPTOM CAUSE POSSIBLE REMEDY          No sound   Not turned on    Turn on by closing the battery door     Dead battery   Replace battery    Battery improperly inserted e Insert battery properly    Blocked sound outlet filter    Change filter or consult your hearing care professional       Not loud enough    Change in hearing e Reinsert carefully             e Excessive ear wax e Consult your physician    Blocked sound outlet filter    Change filter or consult your hearing care professional    Volume set too low   Consult your hearing care professional          Squealing    Instrument not inserted correctly    Remove and reinsert              Dual Stabilizer II needs re initialization   Consult your hearing care professional  Build up of earwax e Consult your physician     Instrument settings not optimal    Consult your hearing care professional       Sound not clear or   Weak batter
13. y   Replace battery  distorted    Hearing instrument damaged    Consult your hearing care professional     Hearing instrument settings not optimal    Consult your hearing care professional          If there are any other problems not mentioned in this guide   please contact your hearing care professional        Key Word Index    Adjusting to the hearing instrument                   cccccc ccn  6  Bein g Xel      ARE ERIERELEEUENEERDFERENEREUENEGERERREUEUEERE 16  Battery COMPARA sera 4  CEFUMEN CAIWAX  cence ee 24  Cleaning the instrument seen ay  Inserting the hearing instrument            00   0 0    c cece eee  9  Low battery Warning een en 16  Maintenance 2    ee ee 17  OMT SING n esed EEEE nee nae cee are Chace abe 8  PFECAULIONS ence ence ees 19  PROBTAMIME SEIELLOR ker 12  Removing the hearing instrument                    0000 2  2000s 11  R  pa S neern Aa i en een een 22  Sound disappeared   en rer 24  Sund outlet MINED nes acces ehe are te en 18  SEAN by MOHE est a an ceded ars 13  Technical dala erenneren a eked shouts meh rR 23    Tee NOMI SIS ee ae E ea aan nee Re        TORU NES ONS PN een  24   User operated Controls    arena ea 8   NAV TNIV IMS pci ne na een 19   TMS Eee oe Sune nate tone ne 24  3    Please ask your local hearing care professional  concerning disposal of your hearing instrument    Any issues relating to the EU Medical Device Directive  93 42 EEC should be directed to GN ReSound A S        C     Faceplate Electronics by  GN ReSound A S    a     
    
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