Acronis Drive Monitor User's Guide
Contents
1. 3 2 4 el a Ree DE TE 3 2 5 SIMS CUSTOM SEM j a i EET KM nak a n ka kana kan d za Ad ka k K Aa SUR H na k WE bA e E SNE E EE 3 4 Critical events 3 4 1 Critical Events monitoring configuration 3 5 6 gne rS 35 1 Te CN 3 5 2 TemperatureipOonItOFrilig s ccs cese toon ENEE EEN eege 23 3 5 3 Critical events monitoring EE 23 3 5 4 Disks monltorlng iirsioro sentieri rtr no sa oa reaa raa aaia ae aae Ea TeSa SeT Aaa a EE AEE 24 3 5 5 Back p Baal e 24 1 Introduction 1 1 What is Acronis Drive Monitor Acronis Drive Monitor is a free tool available for public download created to increase customer awareness about the health of their disk drives and to encourage them to back up their data in order to survive a disk failure 1 2 About S M A R T parameters Self Monitoring Analysis and Reporting Technology or SMART is a standard technology which allows automatical monitoring of a hard disk drive s health It notifies users about any potential problems with disks caused by internal or external factors Manufacturers supporting SMART interface in various products include Samsung Seagate IBM Hitachi Fujitsu Maxtor Western Digital ExcelStor Technology and other vendors Each S M A R T parameter describes a specific aspect of the disk state damaged disk s surface read write errors failures of the mechanical subsystem2. 4 M Minimum system requirements 5 O Options 8 9 13 18 21 R Regular reports schedule 22 23 Removing Acronis Drive Monitor 7 Running Acronis Drive Monitor 7 S S M A R T parameters 10 Summary page 7 Supported operating systems 5 System requirements and supported media 5 T Technical support 5 Temperature monitoring 21 23 U Using Acronis Drive Monitor 7 Using custom script 7 13 24 W What is Acronis Drive Monitor 4
3. Acronis Drive Monitor informs you in case of a dangerous event and allows viewing its working logs Critical events page displays only potentially dangerous events for data safety caused by changes of critical parameters Some Windows events such as errors related to the file system or storage drivers can appear before more significant problems such as file system corruption arise You may sort displayed events by date risk severity source or by event ID Double clicking on a required event opens a window with event s detailed information Right click on any event to open a menu where you can select the following items Details select this item or double click the entry to view detailed information on the selected event Knowledge base select this item to view the information on the selected event Export select this item to export the event message to another program Ignore once select this item to ignore an event only once in particular case with a certain date and time for example in case when a problem had been already fixed and does not affect the overall disk status any more Ignore always select this item to place this event to a Windows Event Log monitoring configuration file see Critical Events monitoring configuration p 20 article for detailed information But note to start displaying this even again you need to delete it from a script file manually Reset to default select this item if you wa
4. Example 1 Soft Read Error Rate 30 attribute value weight 1 limit 20 2 Spin Retry Count 12 attribute value weight 2 limit 50 So in this case the disk s health is calculated as the following Disk health 100 min 30 1 20 100 min 12 2 50 80 76 60 8 6196 The following table contains the health related critical S M A R T attributes affecting the health value with their weights and maximum limits Table 1 C KERR KER Not critical parameters Other S M A R T parameters which have a predefined by manufacturer Threshold value also affect a disk s health after decreasing below the threshold this parameter subtracts 10 from the current disk health This means when the current health is 90 9 will be subtracted A Table 2 shows non critical S M A R T parameters that affect a disk health Table 2 What else may decrease a disk s health When a disk is monitored using a custom script exit code is 0 Health disk health calculated by S M A R T 100 exit code is 1 warning Health disk health calculated by S M A R T 50 exit code is 2 Health 0 Factors not affecting a disk health Decreasing value of a non critical parameter does not affect the disk health till it is above a threshold specified by the disk s manufacturer Event log entries also do not change the overall disk health but still can generate Warnings or Err
5. a Summary page where the current state of disks available backup archives and other options are displayed When your disks do not experience any hardware problems and your data is protected with recent backups for all monitored disks you will see green icons at each section on the right Yellow icons warn you about non critical problems with the disks reported by S M A R T or a custom script p 13 The red icons alarm you about critical problems with your hard drives This means a critical parameter s value decreased below the threshold and indicates an imminent drive failure In case disks and or backups are not monitored corresponding icons as well as tray icons will be grayed out To view detailed information and change settings you can click on the links in the end of each section Disks The Disks section shows brief information on your hard disks state if they are being monitored by Acronis Drive Monitor Drive monitoring checks hardware parameters such as temperature head stability spin up time etc see S M A R T parameters p 4 article for details When all your disks are being monitored and no hardware problems were detected the status icon on the right will show OK status This section may also reflect a warning message in case there are disks which are not monitored Click Show disks link to go to a Disks page where you can view for more detailed information enable disable monitoring and change other
6. electronic components failure etc Some of S M A R T parameters are critical and indicate serious problems which may lead to a disk failure and thereafter a complete data loss Below are significant values for each S M A R T parameter Attribute includes a S M A R T parameter s name ID and Hex for example attribute name Read Error Rate attribute ID 01 Hex 01 Normalized value usually called value it can range from 1 to 253 and higher values are better A manufacturer sets this value of the parameters equal to 100 or 200 Raw offset changing this value allows you to adjust the S M A R T parameter value that will be used for disk health calculation see Health calculation p 11 Raw offset may be either positive or negative depending on your requirements Threshold the lowest acceptable value for a S M A R T parameter set by a manufacturer When a parameter s value goes lower than a Threshold it means a hard disk is in a critical condition and should be replaced and a user should urgently concern data to be protected Such a disk may be returned to a manufacturer under warranty Threshold Exceeded Condition situation Status this value indicates an importance and possible danger of the changed parameter s value it can be critical decreasing value indicated serious problems warning decreasing value may indicate disk s electromechanical problems and informational decreas
7. is considered by SMART interface as a potential hardware problem that affects the overall disk health status 3 2 1 Disk overview The Disk overview tab reflects the state of the most important values and parameters of the selected disk This is an informational tab and to view and or change settings go to the Options p 21 page Monitoring Acronis Drive Monitor allows monitoring your disks conditions using SMART or previously created custom scripts To change the monitoring mode go to the Options page and click the link near the required disk See details in the Options p 21 chapter Power on time This line shows how long the selected disk is being powered on By default days are counted Disk health The hard disk health is expressed as a percentage Also the disk health status is displayed using an icon with a specific color o your hard disk is running normally 5 some problems with the disk which actually will not lead to a data loss were detected o serious problems are detected or a disk failure is predicted it is strongly recommended to take actions to protect your data the disk is not monitored monitoring is disabled by the user or is not available Disk temperature The hard disk temperature in displayed in Centigrade or Fahrenheit depending on your settings Acronis Drive Monitor e G de Options About e Help Summary w Disks Temperature warning p Disks Disk health is mon
8. page Report scheduling options s ej Schedule disk regular report sending Frequency C Start Q Once at 0 00 Every 1 lt Minute s OK Cancel 3 5 2 Temperature monitoring Temperature is a parameter monitored by S M A R T only This monitoring is enabled by default The temperature may be displayed in Centigrade or Fahrenheit You can switch a temperature scale in Regional and Language Options in your operating system You may set a warning and or critical disk temperature manually By default these values are set by manufacturers to 42 C and 52 C respectively 107 F and 125 F 3 5 3 Critical events monitoring By default Critical events monitoring is enabled To specify the events which you want to be informed about you can change the monitoring configuration see Critical Events monitoring configuration p 20 article Clicking Reset to the original settings link will reset exclude filters that were specified in winlog filter xml all user s changes will be lost to return filtering back you will have to change the file manually so after confirming this messages about all critical events will be listed in the table 3 5 4 Disks monitoring Here you can see a list of all disks and their properties To change the monitoring method click the link near the required disk In Defining disk monitoring method window select the way you want to monitor this disk using
9. requires logging on to an incoming mail server before it allows sending outgoing messages enter the necessary information for the incoming mail server Select Use encryption check box and select a cryptographic protocol for the safer communication over the network SSL or TLS After setting up e mail notifications you can send a test mail message by clicking the appropriate button Click OK to save changes and return to the Options page 3 5 1 2 Regular reports schedule You can specify a schedule for regular disk status reports Such report contains all information on your disks including a monitoring mode health temperature S M A R T parameters degradation if any and detected alerts Acronis Drive Monitor also will inform you about the hard drive failure that may occur soon The second part of the report will contain results of Windows event log monitoring Select the Frequency daily or weekly By default reports will be sent once a day Also you can set up start parameters for sending reports Once at hours and minutes set the time when the report will be sent Enter hours and minutes manually or set the desired start time by using the up and down buttons Every specify the time minutes or hours between generation and sending reports For example if you entered 40 minutes the report will be sent every 40 minutes after the previous report was sent Click OK to save changes and return to the Options
10. 4 Acronis COMPUTE WITH CONFIDENCE WWW ACRONIS COM Acronis Drive Monitor User s Guide Copyright Acronis Inc 2000 2010 All rights reserved Acronis and Acronis Secure Zone are registered trademarks of Acronis Inc Acronis Compute with Confidence Acronis Startup Recovery Manager Acronis Active Restore and the Acronis logo are trademarks of Acronis Inc Linux is a registered trademark of Linus Torvalds VMware and VMware Ready are trademarks and or registered trademarks of VMware Inc in the United States and or other jurisdictions Windows and MS DOS are registered trademarks of Microsoft Corporation All other trademarks and copyrights referred to are the property of their respective owners Distribution of substantively modified versions of this document is prohibited without the explicit permission of the copyright holder Distribution of this work or derivative work in any standard paper book form for commercial purposes is prohibited unless prior permission is obtained from the copyright holder DOCUMENTATION IS PROVIDED AS IS AND ALL EXPRESS OR IMPLIED CONDITIONS REPRESENTATIONS AND WARRANTIES INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE OR NON INFRINGEMENT ARE DISCLAIMED EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID Third party code may be provided with the Software and or Service The license terms for suc
11. S M A R T parameters or a custom script select it by clicking Browse button A custom script may be used in case you need to monitor a disk with uncommon parameters See Using custom script p 13 section for more information Click Close when finished 3 5 5 Backup monitoring Backup monitoring configuration page contains a list of all disk and volumes that are present in your system Here you can enable or disable backup monitoring separately for each disks partitions To disable backup monitoring for an individual volume click on Disable link against the volume chosen When disabled the volume becomes grayed out and the link changes to Enable To enable backup monitoring for a volume click on Enable link To disable backup monitoring globally for your system simply disable it for every individual volume When no volumes with monitoring enabled left overall backup monitoring status becomes disabled 4 Index A About S M A R T parameters 4 7 Acronis Drive Monitor installation and startup 6 Alerts 21 B Backup 17 Backup monitoring 21 24 C Critical events 8 19 Critical events monitoring 23 Critical Events monitoring configuration 8 19 20 24 D Disk overview 9 Disks 8 Disks monitoring 13 21 24 E E mail parameters 21 22 Events 11 Extracting Acronis Drive Monitor 6 H Health calculating 4 11 l Installing Acronis Drive Monitor 6 Introduction
12. alth is monitored through S M A R T Self Monitoring Analysis and Reporting Technology interface If a disk does not support S M A R T a custom script may be used for monitoring Click the link below to configure monitoring options this will lead you to the Options p 21 page where you can specify the required program behavior Available disks The table displays all disks in your computer It reflects brief details about manufacturer and model capacity volumes and common health status The colored health status reflection makes it easier to recognize at a glance which disk may be at risk When a health status decreases look at the S M A R T parameters values to research where a problem may appear By default the first hard disk is selected and its details are displayed in the table To view other disks information select it in the table Running Acronis Drive Monitor on a virtual machine While using Acronis Drive Monitor on a virtual machine disks monitoring should be disabled due to the following reasons virtual disks do not report useful information about your computer s physical disks states so disks monitoring and health calculating do not make sense anyway the calculated virtual disk s health may spontaneously change from 100 to 0 and then back to 10096 because VMware virtual disk reports some S M A R T parameters in a special way it reports the parameter s value decreased below the threshold which
13. cal_disks d if a Failed if b Disks echo Failed disks d set a failed disks 9 696d echo echo Physical devices information echo set error_count 0 CmdTool2 PDList aALL for f tokens 1 4 a in CmdTool2 PDList aALL findstr Error Adapter Slot do if a Adapter echo a b echo if a Slot echo Device on slot c if a Media set a error count4 9696d echo Media error count d if a Other set a error count4 9696d echo Other error count d echo echo echo set aret code ok 0 set aret code warning 1 set aret code critical 2 set ret_code ret_code_ok if failed_disks gtr O echo Alert Failed disks found set a ret_code ret_code_critical if critical_disks gtr O echo Alert Disks with critical state found set a ret_code ret_code_critical if error_count gtr 4 echo Alert Errors found on some devices set a ret_code ret_code_critical else if error_count neq 0 echo Warning Errors found on some devices set a ret_code ret_code_warning else echo All devices are running normally set a ret_code ret_code_ok echo exiting with return code ret_code exit ret_code If you have any questions concerning custom scripts please refer to Acronis Discussion Forums 3 3 Backup Although S M A R T is a powerful technology that is able to pr
14. d on your computer backup archives availability will be monitored but you will need to run backup tasks manually from the console to obtain ut to date backups Backup software is not detected Acronis products such as Acronis Backup amp Recovery and Acronis True Image Home provide you with all the essential tools you need to recover your computer system should a disaster occur such as losing data accidentally deleting critical files or folders or a complete hard disk crash These products are easy to download and install User friendly wizards and a Windows Vista style interface will make your work easier Click Download Acronis Software to purchase Acronis products or download a trial version from our web site You may disable notifications about unavailable backups thus they will not be displayed on the Summary page Acronis Drive Monitor Les e E de Options 9 About Help Backup No recent backups have been Summary 4 A made At least one of your disks is not protected by a recent backup Use the Backup now Disks button to remedy this situation Packup operation may be scheduled to run automatically with no routine actions required Wu Backup Configure backup monitoring Critical events Name Last backup Status C Within this week 2010 03 29 Succeeded jp DP725 B E New Volume No backups performed More Acronis products Pack up now 3 4 Critical events
15. e desired settings for the following actions click the Down arrow icon on the right to open the respective menu Alerts p 21 configure receiving e mail notifications and regular reports Temperature monitoring p 23 specify a critical or warning temperature Critical events monitoring enable disable monitoring of critical events Disks monitoring p 24 configure disks monitoring settings Backup monitoring p 24 configure backups monitoring 3 5 1 Alerts When configured Acronis Drive Monitor will notify you when problems are detected Alerts may be delivered via e mail To provide an e mail addresses or change details click Change settings link see E mail parameters p 22 section for details Acronis Drive Monitor allows you to select when and how often to receive reports You may receive messages when a critical event warning appears Such messages will be sent when a problem occurs and no new alerts will be sent until a system status is restored to OK or a problem becomes more serious for the disk This option is enabled by default You may receive regular disk status reports with specified periodicity see Regular reports schedule p 23 section for details Acronis Drive Monitor allows running monitoring process in the background With the corresponding check box in the bottom of the page selected scheduled tasks will continue running after you exit the program e g when monitoring in
16. edict about 60 70 of hard disk failures some kinds of crashes occur unexpectedly Your computer may experience electromechanical problems or it even can be stolen In this case only up to date backup archives protect you from drastic data loss and allow you to recover the data quickly and easily eliminating hours or days of work trying to rebuild your disk drive s data and applications Acronis Drive Monitor supports integration with Acronis products such as Acronis True Image Home Update 2 or higher and Acronis Backup amp Recovery Update 2 or higher and monitors the backup archives availability for all disks partitions on your computer You can launch backup tasks directly from Acronis Drive Monitor interface Acronis Drive Monitor will search for the installed backup software and previously created archives when backup monitoring is enabled Depending on the search result you will see a table with a list of disks and backup details or a page with information on Acronis backup software This page displays the backup archives availability for all hard disks and partitions in your computer Backup software is available If a backup software is available on your computer the table below shows a list of existing disks partitions creation time of the last backup of this disk partition and its status succeeded or failed Clicking Configure backup monitoring link will lead you to the Options p 21 page where you can enable disable bac
17. g component installation To extract Acronis Drive Monitor Run the Acronis Drive Monitor setup file Select Extract installation files from the install menu Select a component Acronis Drive Monitor Specify where to extract the file click Browse button and select the location To make sure there is enough of free space for extracting and installing Acronis Drive Monitor click Disk usage button which opens a window with a list of hard drives and their disk space usage information Click Close to return to the install wizard Click Extract 2 3 Running Acronis Drive Monitor You can run Acronis Drive Monitor in Windows by selecting Start gt Programs Acronis Acronis Drive Monitor Acronis Drive Monitor or by clicking on the appropriate shortcut on the desktop 2 4 Removing Acronis Drive Monitor Select Start Settings Control panel Add or remove programs Acronis Drive Monitor gt Remove Then follow the instructions on the screen You may have to reboot your computer afterwards to complete the task If you use Windows Vista select Start Control panel Programs and Features Acronis Drive Monitor Remove Then follow the instructions on the screen You may have to reboot your computer afterwards to complete the task 3 Using Acronis Drive Monitor This chapter describes the main features of the Acronis Drive Monitor 3 1 Summary page The first page to be opened is
18. h third parties are detailed in the license txt file located in the root installation directory You can always find the latest up to date list of the third party code and the associated license terms used with the Software and or Service at http kb acronis com content 7696 Table of contents 1 2 3 de e E 4 LI What is Acronis Drive Monitor Mh eker keke keke k re KERA KE KAKA KE KARA KK KA KA KAKA KA KAKA AA 4 1 2 About S M A R T parameters 4 klxkllk Fal kkk n riisin b daka kulk n n b ka kad Z d n ku k rea n h 4 1 3 System requirements and supported media 5 1 3 1 MINIMUM system r qu ire LC 5 1 3 2 Supported operating SyStEMS EE 5 1 4 Technical support 5 Acronis Drive Monitor installation and startup E esee eee esee eee nennen ne ke keke nn k KEK nn nnne 6 2 1 Installing Acronis Drive Monitor 6 2 2 Extracting Acronis Drive Monitor eee eene nennen nennen kek kek nennen nennen KA KA 6 2 3 Running Acronis Drive Monitor 4 kaka kk keke keke kek k k k k KA KA KA KA KA KA KAR 7 2 4 Removing Acronis Drive Monitor cesses eene nennen nennen nennen kek k k nennen nennen 7 Using Acronis Drive Monitor 6016s o suas oi anna oi uo ngo a oo VR kuna Ka k saa W s3 Wa Esa aun waa Un WAA 7 31 Summary e ET 7 CAMBPL cm a 3 2 1 Disk EE 3 2 2 S M A R T parameters 3 2 3 ENEE eege
19. ing value does not indicate imminent disk failure A S M A R T system integrated into your hard disk notifies you each time the disk s parameters change Monitoring S M A R T parameters allows you to avoid disk failures which could be predicted up to 70 of all possible crashes But still monitoring SMART parameters cannot predict all unexpected failures caused by electronic or mechanical problems which may suddenly occur This is why it is so important to have an up to date backup archive for each disk that will protect you from data loss 1 3 System requirements and supported media 1 3 1 Minimum system requirements The hardware requirements of Acronis Drive Monitor correspond to the minimum requirements for the operating system installed on the computer to be used for running Acronis Drive Monitor In addition Acronis Drive Monitor requires the following hardware 1024 MB RAM Processor Pentium 1 GHz or faster Mouse or other pointing device recommended 1 3 2 Supported operating systems Acronis Drive Monitor has been tested on the following operating systems Windows XP including x64 editions Windows Server 2003 including x64 editions SBS 2003 all releases u Windows Server 2008 including x64 editions SBS 2008 all releases Windows Vista all editions Windows 7 all editions 1 4 Technical support Users of Acronis Drive Monitor are entitled to free technical support at Acronis Discussi
20. isk1 and to mark is as High risk add the following line to High risk section lt parameter source_name Disk1 event_code 51 gt Argument values SourceName Category Type EventCode Message Operation values contain equal more less Below is an example of a file with configuration for logs lt xml version 1 0 encoding UTF 8 gt lt filter_root gt lt String parameters gt lt argument source name message gt lt operation contain equal gt lt Integer parameters gt lt argument category type event_code gt lt operation equal more Less gt lt value for type NONE ERROR 1 WARNING 2 INFORMATION SECURITY_AUDIT_SUCCESS 4 SECURITY_AUDIT_FAILURE 5 include filter risk High gt lt Conditions in tag parameter are Logical AND gt parameter argument source name operation contain parameter argument message operation equal value Achtung include filter lt Conditions in individual tag include filter are Logical OR gt include filter risk Low gt parameter argument event code operation equal value 6011 include filter exclude filter lt Conditions in individual tag parameter are Logical OR gt parameter source name z W32Time event code z 35 exclude filter filter root 3 5 Options The Options page allows you to adjust th
21. itored through S M A R T interface If your disk does not support SMART a custom script may be used for monitoring dw Backup Configure disks monitoring Critical events Disk Seagate T3120827AS Volumes C Capacity 120 03 GB Health Disk Hitachi HDP725050GLA360 Volumes E Capacity 500 11 GB 2 Health Disk overview S M A R T parameters Events ap Monitoring SMART W Power on time 729 day s m o Disk health 100 a Disk temperature 114 F Temperature of the disk is above the warning level at 104 E Overheating can reduce the disk life span or cause a disk failure Check that the drive has sufficient air circulation and the More Acronis products 3 2 30 SMART parameters This tab contains a table with S M A R T parameters available for our hard drive this list depends on the hardware manufacturer Each line shows the parameter name its current value threshold the lowest limit set by the manufacturer and the common status You may right click any column name to view and change values to be displayed in the table Right click a parameter and select one of the menu items Knowledge base select this item to view the information on the selected S M A R T parameter Copy entire page to clipboard select this item in case you need to copy and save displayed information Ignore parameter select this item to disable parameter specific error messages though the parameter
22. kup monitoring behavior You may also select other software for monitoring or choose not to monitor backup status at all but this is not recommended for your disks safety Click Backup now button to run the backup software installed on your computer Also you may right click on a volume from the table if you decide to back up particular disk partition Also you may schedule running backup tasks from Acronis in case Acronis Drive Monitor reports about a potential problem with one of the hard disks To do this select Run the task upon HDD alarm check box when creating a backup task using the Acronis software installed on your computer ENSIS Required steps Scheduling Run this task at What to back ur B Do not schedule System startup Archive location u is Once only C System shutdown Finish 2 Q Upon event User logon Periodically oues n V Once a day only C Daily e E Start date 03 31 2010 C Weekly Monthly Optional steps Resultant schedule Run the task at system startup once a day Schedulin d Run with credentials Guhe sud Username user What to exclude Password eeeee Backup options E Run the task only when the computer is idle Automatic consolidation V If missed run the task at startup Comments V Run the task upon HDD alarm 7 Next gt Proceed Cancel If older versions of Acronis products are installe
23. nt messages about all critical events to be listed in the table the exclude filter section in the XML file see Critical Events monitoring configuration p 20 article will be empty Event details window Event details page shows all data and description concerning the selected event Up and down arrow buttons ont the right allow moving up and down in the list of events not quiting back to the main program area In the bottom of the page there is a link to an Acronis Knowledge Base web site To provide you the better and early support our team needs the complete system information To send the details you need to confirm the feedback 3 4 1 Critical Events monitoring configuration Acronis Drive Monitor allows you to specify which events from Windows event logs will be considered as critical for hard disks and then the program will inform you only about such events in the Critical events page You can change Windows Event Log monitoring configuration file for System and Application Windows logs To configure them you need to change a XML file winlog filter xml Exclude and Include parts of the file have the same format so you can specify them in the same file which is located in C ProgramData Acronis Drive Monitor for Windows Vista Windows 7 or C Documents and Settings All Users Application Data Acronis Drive Monitor for other Windows operating systems For example if you want to add monitoring of event 51 from source D
24. on Forums If you experience problems installing or using Acronis Drive Monitor that you can t solve yourself by using this guide you can also view related articles in Acronis Knowledge Base 2 Acronis Drive Monitor installation and startup 2 1 Installing Acronis Drive Monitor To install Acronis Drive Monitor Run the Acronis Drive Monitor setup file Inthe Install Menu click on the Install Acronis Drive Monitor to launch the installation procedure Follow the install wizard instructions on the screen Read and accept the Acronis Drive Monitor license agreement Specify where to install the tool click Browse button and select the location Also select whether you want to install it for all users sharing this machine or only for the current user To make sure there is enough of free space for installing Acronis Drive Monitor click Disk usage button which opens a window with a list of hard drives and their disk space usage information Click Close to return to the install wizard Install Acronis Drive Monitor A n Extract installation files View the installation help Acronis Drive Monitor WWW ACRONIS COM 2 2 Extracting Acronis Drive Monitor When installing Acronis Drive Monitor you also can select Extract installation files from the install menu to save the setup msi file on a local or network drive and run the installation process later This will help when modifying or recovering the existin
25. ors 3 2 5 Using custom script If any of your hard drives does not support S M A R T for monitoring you can create a custom script Each hard disk needs a separate custom script On an Options p 21 page you may select a required script for a drive in a Disk monitoring p 24 section The executable s output will be returned through the exit code and recorded to the respective log entry Executed custom script provides a report about disk status 0 there are no errors and warnings the disk is healthy 1 electromechanical problems occurred the disk needs to be checked to avoid possible failure in the future 2 error there is serious problem with the disk it needs urgent data backup and probably hardware replacement Below is a sample of a custom script applicable for Intel R RAID controllers using Intel R CmdTool2 v5 00 11 echo off setlocal echo Sample ADM custom script for Intel R RAID controllers using Intel R CmdTool2 v5 00 11 echo Copyright c Acronis 2000 2010 All rights reserved echo echo echo Controller information echo set critical_disks O set failed _disks 0 CmdTool2 AdpAlllnfo aAll for f tokens 1 10 a in CmdTool2 AdpAllinfo aAll findstr Product Serial Critical Failed do if a Product echo Model d 9696e F 9696g h if b No echo Serial number d if a Critical if b Disks echo Critical disks d set q criti
26. settings if required Backup The Backup section informs you whether your data is protected with recently created backup archives For the proper functioning you need a newer Acronis backup software to be installed on your computer In case no backup software is detected you will be invited to Acronis web site Click Show backups link to go to a Backup page where you can view for more detailed information and change backup monitoring settings if required Critical events The Critical events section displays a list of messages reported by Windows Event Log which are considered critical by Acronis Drive Monitor To customize logs displaying to your needs you will need to create a script see Critical Events monitoring configuration p 20 article for more information To view the detailed problem description click the Show critical events link which will take you to the Critical events p 19 page Acronis Drive Monitor Le IS ez e 3 E Options 9 About e9 Help Summary Disks Temperature warning im Disk temperature is above the warning level dh Disks Show disks dw Backup Critical events Backup No recent backups have been N RE ad made ve No backup has been created within the last week Show backups Critical events No critical events detected No potentially dangerous events detected in Windows 7 7 Event Log Show critical events ee also More Acronis products 3 2 Disks Disk he
27. still will be monitored and its values will be displayed in gray It is not recommended to use this feature for critical parameters Reset to default select this item to cancel all changes you have made before ignored parameters changed Raw offset values Acronis Drive Monitor e e Ch options About Summary w Disks No problems detected Disk health is monitored through S M A R T interface If your disk does not support M A R T a custom script may be Disks used for monitoring Backup Configure disks monitoring Critical events Disk Western Digital WD320044JB 00 340 Volumes E Capacity 320 07 GB Health Disk Seagate ST3250310A5 Volumes C Capacity 250 06 GB at Health Disk overview S M A R T parameters Events Attribute name Raw value Raw offset Value Threshold Status Ok Ok Ok Ok Ok Ok OK Ok Ok Ok Ok Ok Ok Ok Read Error Rate Spin Up Time Start Stop Count Reallocated Sectors Count Seek Error Rate Power On Hours POH Spin Retry Count Recalibration Retries Power Cycle Count Power off Retract Count Load Unload Cycle Count Temperature ee also Reallocation Event Count More Acronis products Current Pending Sector Count oo oo oo oo oo oo oe Ji A UI 4 4 BIB I 4 E9 E9 4 4 49 4 3 2 3 Events The Events tab contains a table with event logs It shows which S M A R T parameter has changed its previous and new values Double click will open a windo
28. the background is disabled scheduled tasks will not run while the console is closed This option is selected by default You can also specify whether you want a status icon to be shown in the tray while monitoring in the background enabling this option is available only with Enable monitoring in the background selected Click Close when finished Options Alerts Configure notification options Temperature monitorin P 3 Ag E mail notification is not configured Critical events monitoring In case the computer is unattended alerts and notifications will not be uu delivered to you To fix this problem please configure the SMTP server and Disks monitoring alert e mail settings Backup monitoring E mail address not specified e mail notifications disabled Change settings Send messages about warning and critical alerts when they appear end regular disk status report Regular reports sending disabled 4 Enable monitoring in the background V Show status icon and alerts in the tray Close 3 5 1 1 E mail parameters For receiving alert messages about any issue happened with your disks you need to specify the default e mail account Fill in E mail address and From fields You may also specify several addresses separating them by commas Provide the outgoing SMTP server name and port A user name and a password might also be needed if the SMTP server requires user authentication If the outgoing SMTP server
29. w with the detailed information on the event 3 2 4 Health calculating Why calculating a disk s health status The calculated hard drive s health shown as percentage provides you a better visual representation of S M A R T related problems A health status warns you of a disk degradation when S M A R T reports a problem This will help you to protect your data before your disk s failure How to calculate a disk s health Critical parameters Initially a hard disk has 10096 health condition All SMART parameters considered by Acronis Drive Monitor as critical for a hard drive if they are available for monitoring it depends on the manufacturer decrease the health of your disk Such attributes have a predefined weight and a maximum limit value see a Table 1 below A limit defines how much the attribute may decrease an overall health value A weight of an attribute defines how important the parameter s value decreasing affects the disk s health The overall disk health is calculated by a formula below Disk health 96 I1 10096 min limit attribute value Weight where 100 an initial health of a disk II the product of minimums from limit attribute value Weight calculated for each critical S M A R T parameter Weight a weight of each critical SMART parameter see a Table 1 below limit a limit of each critical SMART parameter see a Table 1 below attribute value a current parameter s value
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