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VS60 User's Guide

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1. wed i LS Serveillance Station ssccw 4 Package Contents Before installation please check the package contents to verify that you have received the items below Main Unit USB Video Output Audio Output Size HxWxD mm Weight LAN AC Input Power Voltage Power Frequency Operating Temperature Storage Temperature Relative Humidity Maximum Operating Altitude Certification Chapter 1 Getting Started with VS60 AC power adapter 2M RJ 45 LAN cable User s Guide 1 port in front 1 port in rear For USB disk and mouse VGA x 1 3 5mm Stereo Audio Jack x 1 160x63x218 mm 0 78Kg 10 100BaseT 100V to 240V AC 50 60Hz Single Phase 5 C 35 C 40 F 95 F 10 C 70 C 15 F 155 F 5 to 95 RH 10 000 feet FCC Class B CE Class B Software Specifications Channel Display Mode Compression Formats Decoding Throughput MJPEG Decoding Throughput MPEG4 Decoding Throughput H 264 Maximum Camera Resolution Snapshot PTZ Playback Firmware Upgrade Monitor Resolution Operating Requirements Synology DiskStation Supported IP cameras 4 60r9 2x2 3x2 or 3x3 panels MJPEG MPEG 4 H 264 MJPEG 4 6 channel 60FPS D1 9 channel 60 FPS CIF MPEG4 4 6 channel 60FPS D1 9 channel 60 FPS CIF H 264 4 6 channel 45FPS D1 9 channel 60 FPS CIF 4 6 channel D1 640x480 in VGA 720x480 in NTSC 720x576 in PAL 9 channel C
2. 1 Enter Surveillance Station 2 Click on the Management tab at the top 3 Select Advanced option under System category 4 Enable VS60 by checking Enable VisualStation checkbox 5 Click on Save to save the changes After configuration VisualStation will appear under the Management tab Live View Timeline Device Camera Centralized Management E visualstation Event EJ Event List Export L Mount Notification amp Settings Email Eh SMS System E E Map e Privilege License LJ Log Advanced Management Surveillance Station5 Save Refresh m Initial Page Setting Go to this page after logon Camera m Centralized Management Enable centralized management Be a host server Be a client Authentication key Confirm authentication key m Visual Station 7 Enable VisualStation M MPEG4 Streaming Port Use the default port range 55736 55863 Use the following port range From To 10 Chapter 2 Using VS60 6 Click on the VisualStation tab to enter the setup page Follow the steps in Help the icon with question mark to finish setup Live View Timeline Management Surveillance Station 5 Live view To turn on your VS60 to start live view 1 Turn on your VS60 by pressing the Power button The loading image should
3. gt Start PTZ gt Event Playback E Switch Resolution ON Firmware Upgrade Information Chapter 2 Using VS60 15 CHAPTER 16 Q1 Q2 Q3 Q4 Troubleshooting Why can t I pair my DiskStation with VS60 You can only pair the VS60 with Synology DiskStation when VS60 is unlocked To see if your VS60 is locked check the LED indicator light on the front panel The LED indicator will glow solid green when VS60 is locked and flash green when unlocked To lock or unlock your VS60 press and hold the LOCK button on the VS60 for 3 seconds The status of the LED indicator should change accordingly Why can t Surveillance Station detect any VS60 within the network Check if your VS60 is connected to the local network Also make sure it is turned on Why do I see the warning File cannot be saved when I use Snapshot function The snapshot must be saved on a USB storage device which is formatted in FAT32 You can connect a USB storage device to Synology VS60 via the USB port Synology VS60 also supports external HDD provided that it comes with its own power supply Note that after plugging in your USB storage device please wait for 15 seconds before attempting to access Why do I see these icons after VS60 starts up R Disabled Not Configured Disconnected Disabled VS60 is configured but disabled in your Synology DiskStation Not configured VS60 is not paired with any Synology D
4. SYNOLOGY MAKES NO GUARANTEE THAT ALL DATA STORED ON SYNOLOGY PRODUCTS IS ALWAYS SECURE WITHOUT ANY RISKS OF DATALOSS SYNOLOGY REMINDS YOU TO BACK UP THE DATA PERIODICALLY UNDER NO CIRCUMSTANCES SHALL SYNOLOGY BE LIABLE IN ANY WAY TO THE USER FOR DAMAGES INCLUDING ANY SAVINGS LOST PROFITS OR OTHER INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF OR INABILITY TO USE SYNOLOGY PRODUCTS OR RESULTING LOSS OF DATA FROM SUCH USE THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE OR JURISDICTION TO JURISDICTION SYNOLOGY S RESPONSIBILITY FOR MALFUNCTIONS AND DEFECTS IN HARDWARE IS LIMITED TO REPAIR OR REPLACEMENT AS SET FOR IN THIS WARRANTY STATEMENT FOR CUSTOMERS EXCEPT FOR THE EXPRESS WARRANTIES CONTAINED IN THIS WARRANTY STATEMENT SYNOLOGY DISCLAIMS ALL OTHER WARRANTIES AND CONDITIONS EXPRESS OR IMPLIED STATUTORY OR OTHERWISE FOR THE PRODUCT INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE NO OTHER WARRANTIES WHETHER EXPRESS OR IMPLIED WILL APPLY AFTER THE LIMITED WARRANTY PERIOD HAS EXPIRED SOME STATES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN IMPLIED WARRANTIES OR CONDITIONS OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY OR CONDITION LASTS SO THIS LIMITATION MAY NOT APPLY TO YOU THIS LIMITED WARRANTY COVERAGE TERMINATES IF YOU SELL OR OTHERWISE TRANSFER THIS PRODUCT TO ANOTHE
5. appear on screen i Visual Station VS60 Loading 99 2 When the loading is completed the live view will appear on the screen according to the settings on Surveillance Station 3 To see any one of the channels in full screen double click on it in the live view Double click anywhere on the screen to return to the multiple channel view More Functions Wessani E oeo Right clicking anywhere on the screen will bring up the functions menu which offers the following functions Snapshot Start PTZ Event Playback Switch Resolution Firmware Upgrade and Information Chapter 2 Using VS60 11 Snapshot By right clicking on the live view and selecting Snapshot you can save the current image as a snapshot The image will be stored onto the connected USB storage device VS60 will create an individual folder for each live view channel A Snapshot Start PTZ gt Event Playback E Switch Resolution ON Firmware Upgrade Information Alternatively you can also take snapshots by clicking on the Snapshot button on the PTZ control Panel Note You can connect a USB flash drive to Synology VS60 via the USB port Synology VS60 also supports external USB HDD provided that it comes with its own power supply _Important VS60 only recognizes USB storage devices in FAT32 format Start PTZ If your camera supports PTZ pan tilt zoom function you can select a camera and use the PTZ
6. events Slow Motion Fast ia DDL Sanaa Adjust the video playback tempo CJ Snapshot Take a Snapshot Duration Timestamp Switch between displaying the video length or its recorded time p Audio volume Adjust the volume Chapter 2 Using VS60 13 To playback events of a different date When you enter the event player by default the player will automatically search and start playing the earliest recorded event for your current day To select a different date click on Stop button on the controller panel then use the drop down tool box under Time module to narrow down the date of interest When it is done click on Play to start playback To playback events of a certain time Move the Cursor icon on the timeline to where you want to start watching the events You can click Day or Hour to display the timeline within 24 hours or within 1 hour To play an event 1 Click the Play button on the Controller panel to start or pause playing the events 2 Click the Previous button or Next button on the Controller panel to go to the previous or the next event 3 Click the Fast Forward or Slow Motion button to adjust the video playback tempo 4 Click the Duration Timestamp button to switch between displaying the length of the video or the time when the video is recorded 5 Adjust the volume by dragging the slider bar on the Controller panel if the selected event has audio support 6 Click the Stop button to stop playing
7. the event To take a snapshot To take a snapshot you can Pause the current event click the Previous frame or Next frame button on the Controller panel then click the Snapshot button to save the image Switch Resolution If your monitor supports more than one resolution you can specify the viewing preference VS60 supports the following three resolutions 800 x 600 1024 x 768 1280 x 768 A Snapshot gt Start PTZ gt Event Playback al Switch Resolution On Firmware Upgrade HU o DUL 1024 x 768 Information 1280 x 768 Note If you select a resolution your monitor does not support the monitor will black out for seconds and then return to its selected resolution 14 Chapter 2 Using VS60 Firmware Upgrade To upgrade VS6O0 firmware follow the steps below 1 Download the latest firmware from http www synology com 2 Unzip the firmware and save the file onto your USB storage device 3 Connect your USB storage device to VS60 4 Click on Firmware Upgrade to start upgrading A Snapshot Start PTZ gt Event Playback E Switch Resolution ON Firmware Upgrade Information Information By right clicking anywhere on the screen and selecting Information you can see the facts about your VS60 e Model Name The model of your VisualStation e Fimware Version The firmware version of your VisualStation e Pairing with The current DiskStation paired with your VS60 A Snapshot
8. IF 320x240 in VGA 352x240 in NTSC 352x288 in PAL Yes save to USB disk Yes for PTZ cameras only Event Timeline Yes via USB disk 1280x768 1024x768 800x600 Recommend DSM 3 0 1337 and onwards to support full features of VS6O0 For the complete list of supported IP cameras please visit http www synology com Chapter 1 Getting Started with VS60 5 6 Front View Rear View LED indicators USB 2 0 port LOCK button POWER button POWER button Front LOCK button Front LED Indicator Front Front amp USB port Rear VGA port Rear AUDIO jack Rear LAN port Rear RESET button Rear DC IN 5V port Rear STATUS LAN Lock VGA port RESERVE j a USB 2 0 port LAN port RESET button DC IN 5V port The POWER button is used to turn the Synology VS60 on or off The LOCK button is used to prevent VS60 from paring with other Synology DiskStations The LED Indicators are used to display the status of the system network connection and Lock function For complete details please refer to the LED Behavior table below The Synology VS60 offers 2 USB ports for both mouse plug in and USB flash drive connection One of the ports is located on the front and the other on the rear To connect the monitor s VGA adapter to VS60 The AUDIO jack is used to connect external speakers or earphone to VS60 for audio supported cameras The LAN port is used to connect the LAN cable to VS60 T
9. R PARTY SYNOLOGY DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES PROVIDED FOR IN THIS LIMITED WARRANTY OR FOR SPECIAL INDIRECT CONSEQUENTIAL OR INCIDENTAL DAMAGES INCLUDING WITHOUT LIMITATION ANY LIABILITY FOR THIRD PARTY CLAIMS AGAINST YOU FOR DAMAGES FOR PRODUCTS NOT BEING AVAILABLE FOR USE OR FOR LOST DATA OR LOST SOFTWARE SYNOLOGY S LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT THAT IS THE SUBJECT OF A CLAIM THIS IS THE MAXIMUM AMOUNT FOR WHICH SYNOLOGY IS RESPONSIBLE SYNOLOGY INC PRODUCTS ARE NOT INTENDED FOR USE IN MEDICAL LIFE SAVING OR LIFE SUSTAINING APPLICATIONS DISPUTE RESOLUTION For the purposes of this provision the term Dispute means any dispute controversy or claim arising out of or relating to i this Agreement its interpretation or the breach termination applicability or validity thereof ii the related order for purchase delivery receipt or use of any product or service from Synology or iii any other dispute arising out of or relating to the relationship between You and Synology the term Synology means Synology Inc its parents subsidiaries affiliates directors officers employees beneficiaries agents assigns component suppliers both hardware and software and or any third party who provides products or services purchased from or distributed by Synology and the term You means the owner or purchaser of the Synology product or those in privity with you su
10. atio will return to normal Chapter 3 Troubleshooting 17 18 COPYRIGHT NOTICE All title copyright and other intellectual property rights in and to any Synology Products the Products or Product including but not limited to product design and appearance firmware and any relevant media images photographs animations video audio music text and applets incorporated into the Products the accompanying manuals and other documents and on line or electronic documents if any are owned by Synology Inc Unless otherwise expressly licensed by Synology Inc in writing any provision of the Products does not represent any license of any of the above rights Copyright 2010 Synology Inc All rights reserved TRADEMARK NOTICE Synology and other names of Synology Products are proprietary marks or registered trademarks of Synology Inc Microsoft Windows series and Internet Explorer are trademarks of Microsoft Corporation Apple Mac Mac OS series are trademarks of Apple Computer Inc registered in the U S and other countries Other products and company names mentioned herein are trademarks of their respective holders LIMITED WARRANTY AND LIABILITY Synology provides a limited warranty for its Products only to the initial person or entity that originally purchased the Product from Synology or its authorized distributor or retailer Synology warrants that every hardware portion of the Products will be free from physical def
11. ch as family members or beneficiaries For US customers you and Synology agree that any Dispute between You and Synology will be resolved exclusively and finally by arbitration under the current commercial rules of the American Arbitration Association except as otherwise provided below The arbitration will be conducted before a single arbitrator and will be limited solely to the dispute between You and Synology The arbitration or any portion of it will not be consolidated with any other arbitration and will not be conducted on a class wide or class action basis The arbitration shall be held in King County Washington State United States of America by submission of documents by telephone online or in person as determined by the arbitrator at the request of the parties The prevailing party in any U S or non U S arbitration or other legal action shall receive all costs and reasonable attorneys fees including any arbitration fee paid by the prevailing party Any decision rendered in such arbitration proceedings will be final and binding on the parties and judgment may be entered thereon in any court of competent jurisdiction You understand that in the absence of this provision You would have had a right to litigate Disputes through a court including the right to litigate claims on a class wide or class action basis and that You have expressly and knowingly waived those rights and agreed to resolve any disputes through binding arbitration i
12. control panel to adjust the camera s direction and to zoom in and out on specific areas The supported functions on the control panel will appear in blue while the unsupported functions will be grayed out The button functions are shown as follows M Restore the camera back to its home position Take a Snapshot Zoom in out function Chapter 2 Using VS60 Adjust the camera s direction 12 Event Playback By right clicking on one channel live view and selecting Event Playback you can switch to the event player for playback of video recordings stored on your DiskStation with specified date and time The Timeline displayed on top of the event player indicates the time frame there are events recorded Continuous Recording mode will be marked in gray in the Timeline Motion Detection Recording mode will be marked in green Alarm Recording mode will be marked in orange VisualStation Event Playback MaE p gt Day Hour 09 28 20 Xl Time 2010 059425 Controller Panel u m fa 4 Event Information Mode Continuous Recording Start Time 2010 09 27 15 20 00 Resolution 320x240 Size 50 09 MB The button functions are shown as follows 11 gt Play Pause Play Pause the event J Previous frame and Go to the previous frame or the next Next frame frame 4a gt gt Previous and Next Go to the previous or the next event Stop Stop playing
13. ects in material and workmanship within warranty period or the Product will be repaired or replaced as determined solely by Synology The DS509 DS508 RS409RP RS409 RS409 RS408 RP RS408 RS407 DX5 and RX4 have three years warranty from the purchase date All other models purchased before 2008 2 29 have one year warranty and those purchased after 2008 3 1 have two years warranty from the purchase date If the Product proves defective during this warranty period you can contact the local dealer in order to obtain assistance You must provide proof of purchase and a bar code number from the Product s packaging when asking for assistance Synology Products are barebones devices so Synology makes no warranty of the hard disk installed nor warranty on compatibility of all hard disks SYNOLOGY SHALL HAVE NO LIABILITY TO YOU UNDER THIS LIMITED WARRANTY IF THE PRODUCT IS INSTALLED AND USED IN AMANNER NOT SPECIFIED OR DESCRIBED IN THE PRODUCT SPECIFICATIONS OR DESCRIPTION THE PRODUCT HAS BEEN MODIFIED OR ALTERED IN ANY WAY BY ANY PARTY OTHER THAN SYNOLOGY OR THE FAILURE OF THE PRODUCT TO CONFORM TO ITS SPECIFICATIONS CAN BE ATTRIBUTED TO CAUSES THAT NOT THE RESPONSIBILITY OF SYNOLOGY SYNOLOGY MAKES NO WARRANTY OR REPRESENTATION EXPRESSED IMPLIED OR STATUTORY WITH RESPECT TO ITS PRODUCTS OR THE CONTENTS OR USE OF THIS DOCUMENTATION AND ALL ACCOMPANYING SOFTWARE AND PARTICULARLY DISCLAIMS ITS QUALITY OR PERFORMANCE FOR ANY PARTICULAR PURPOSE
14. g Started with VS60 7 CHAPTER Using VS60 Hardware Setup 1 Connect the AC power adapter to VS60 and the other end to the power outlet 2 Use the LAN cable to connect VS60 to your switch router hub 3 Connect your monitor s VGA cable to the VGA port on the back of VS60 4 Connect the mouse to the USB port on the back of VS60 5 Push the Power button on the front of your VS60 Your VS60 is now online and ready to work with your DiskStation Chapter 2 Using VS60 9 Enabling VS60 on your Synology DiskStation Before you start make sure the DSM version of your DiskStation is 3 0 1337 or later to support the full features of VS60 You can view your current DSM version by going to Control Panel gt DSM Update Control Panel Bom File Sharing and Privileges g Win Mac NFS Network Services Q Web Services DDNS System O Network Language Application Settings bb Er Media Server User Group UG Q Router Firewall Configuration Time Notification Photo Station 6 A Audio Station Station Shared Folder Auto Block Download Domain Privileges Terminal External Devices Surveillance Station Application Privileges Restore Defaults DSM Update Mail Station gt File Station To update DSM please visit http www synology com support To Enable VS60 on your Surveillance Station
15. he RESET button is used to restore the settings to the factory default The DC IN 5V port is used to connect the AC Power Adapter to provide power to your Synology VS60 Chapter 1 Getting Started with VS60 LED Behavior Solid Blue System is ready POWER Flashing Blue System is starting up Off The power is off Solid Green Server is connected STATUS Off Server is not connected Solid Green LAN is connected LAN Flashing Green LAN is active ae Solid Green Locked Pairing is not allowed with Synology DiskStation LOCK Flashing Green Unlocked Pairing is allowed with Synology DiskStation RESERVE Off No functionality Reserved for future use Safety Instructions To use your Synology product safely please follow these instructions and warnings at all time Keep away from direct sunlight and away from chemicals Make sure the environment does not experience abrupt changes in temperature or humidity Keep Synology product upright Do not lay it down horizontally Do not place the Synology product close to any liquid Before cleaning unplug the power cord first Wipe Synology product with damp paper towels Do not use chemical or aerosol cleaners to clean it Do not place the Synology product on a cart table or desk which is not stable to avoid the product from falling over The power cord must plug in to the right supply voltage Make sure that the supplied AC voltage is correct and stable Chapter 1 Gettin
16. iskStation Disconnected VS60 is configured but cannot connect to your Synology DiskStation Please check the network setting and the DiskStation is started up Q5 What may be the cause for lower FPS frame per second performance on my VS60 VS60 can achieve its proper 60 fps speed with Mpeg4 codec You may experience performance in the 45 fps range if the camera is using H 264 codec because H 264 uses more decoding resources Therefore your actual performance may vary if you use a combination of MPEG4 and H 264 cameras Q6 Why does VS60 display Unsupported Profile on the camera screen Unsupported Profile When H 264 camera uses profile other than Baseline profile or when MPEG4 camera uses profile other than Simple profile VS60 won t be able to process the different profile levels for each video codec and causes this warning message The solution is to enter the IP camera s portal page and adjust the codec profile with the recommended profile settings above Q7 When facing long video delays how do reduce the latency If video latency is too long try decreasing the image quality or frame rate from Surveillance Station or Camera portal to reduce the system workload Q8 Why do Live View and Event Playback aspect ratio look different This is caused by the LCD monitor or TV which you are using To resolve this issue go to the Main menu for your LCD TV use the Auto Adjust function and your screen aspect r
17. logy VS60 User s Guide O Q j 3 4 4 5 5 6 T7 T T ee ee ee ee ee ee ee ee oe O QG GO0OUOUOUONN oo N Table of Contents Chapter 1 Getting Started with VS60 Package Contents Hardware Specifications Software Specifications Operating Requirements Appearance LED Behavior Safety Instructions Chapter 2 Using VS60 Hardware Setup Enabling VS60 on your Synology DiskStation Live view More Functions Snapshot Start PTZ Event Playback Switch Resolution Firmware Upgrade Information Chapter 3 Troubleshooting CHAPTER Getting Started with VS60 Congratulations on your purchase of Synology VS60 It is designed to expand the flexibility of your Surveillance Station By connecting an LCD monitor or TV with VS60 users can directly live view the IP cameras set up on their Synology DiskStation without a PC Installing multiple VS60s brings you the convenience of live viewing the cameras as a screen wall This user s guide will assist you with the installation and usage of your VS60 Before reading further ensure that you have at least one IP camera managed by your Synology DiskStation For information on how to set up an IP camera on your Synology DiskStation please check the user s guide of your Synology DiskStation I x i aP E z I 5 Mouse USB Flash i ol n ereere eere Oren fe Wee Comers Setar ve anio pz Manota j emaent 0 ee 1 I I i d
18. n accordance with the provisions of this paragraph For non US customers any Dispute shall be finally resolved by arbitration conducted by three neutral arbitrators in accordance with the procedures of the R O C Arbitration Law and related enforcement rules The arbitration shall take place in Taipei Taiwan R O C and the arbitration proceedings shall be conducted in English or if both parties so agree in Mandarin Chinese The arbitration award shall be final and binding on the parties and may be enforced in any court having jurisdiction REVISIONS Synology reserves all rights to revise or update its Products other products software or related documentation without further notice Synology Inc reserves the right to revise this publication and to make changes in the content hereof without the obligation to notify any person of such revision or changes 19 P N 15 050370020 Printed in Taiwan

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