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User Guide - The Imaging Systems Group Inc.

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1. WWww isys group com V24 User Guide iSys The Imaging Systems Group Inc Copyright 2009 Thank you for selecting the V24 plotter The employees and management at iSys will make every effort to assist you with operation of your new plotter It is our sincere desire that your ownership experience meets your expectations This guide is provided to help you easily install and operate your new plotter It contains important information on the features and functions of the V24 NEED HELP If you require additional assistance or information please contact the iSys Technical Support team at THE IMAGING SYSTEMS GROUP INC 911 28th Street N E Calgary AB T2A 7X1 Canada Phone 403 204 5212 Toll Free 1 866 415 ISYS 4797 Fax 403 204 1971 E mail support isys group com THE INFORMATION CONTAINED IN THIS DOCUMENT IS SUBJECT TO CHANGE WITHOUT NOTICE EXCEPT AS PROVIDED BY LOCAL LAW THE IMAGING SYSTEMS GROUP INC ISYS MAKES NO WARRANTY OF ANY KIND WITH REGARD TO THIS MATERIAL INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ISYS SHALL NOT BE LIABLE FOR ERRORS CONTAINED HEREIN OR FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES IN CONNECTION WITH THE FURNISHING PERFORMANCE OR USE OF THIS MATERIAL Trademarks Centronics is a trademark of Centronics Data Corp Veratec is a Trademark of Xerox Corp WARNING A WARNING indicates the potential for personal injury CAUTIO
2. D P we E Step 2 5 Printers and Faxes MAX Fie Edit view Favorites Tools Help w T J Search i Folders fs Address ron Printers and Faxes M gt Go Q Install a local fax printer gt gt See Also 2 Troubleshoot printing Get help with printing gt gt Other Places Q Control Panel Sy Scanners and Cameras My Documents a My Pictures 4 My Computer Details Select Add a Printer on the Left hand side of the window gt Press Next Step 3 Add Printer Wizard Welcome to the Add Printer Wizard This wizard helps you install a printer or make printer connections through a USB port for any other hot pluggable port such as IEEE 1394 infrared and so on you do not need to use this wizard Click Cancel to close the wizard and then plug the printer s cable Into Your Computer or point the printer toward your computer s infrared port and turn the printer on Windows wall automatically install the printer for you i Fou have a Plug and Play printer that connects To continue click Mert Back Cancel Welcome to the Add Printer Wizard gt Press Next Step 4 Add Printer Wizard Local or Network Printer The wizard needs to know which type of printer to set up Select the option that describes the printer you want bo use Local printer attached to this computer Automatically dete
3. Hame Pt fe 158 192 19 Always print to this device even if its IF address changes lt Back Cancel Enter the printers IP Address into the box gt Press Next Step 8 Add Standard TCP IP Printer Port Wizard Additional Port Information Required The device could not be identitted The device iz not found on the network Be sure that The device is tured on The network is connected The device ts properly configured The address on the previous page is correct Fou think the address is not corect click Back to return to the previous page Then correct the address and perform another search on the network Fou are sure the address ts correct select the device type below Device Type Standard Generic Network Card Custom Pert oer eee Under Device Type gt Select Standard gt Generic Network Card gt Press Next 12 Step 9 Add Standard TCP IP Printer Port Wizard Completing the Add Standard TCP IP Printer Port Wizard You have selected a port with the following characteristics SMMP No Protocol AAW Port 9100 Device 172 158 192 193 Fort Mame IF_172 158 192 19 Adapter Type Generic Network Card To complete this wizard click Finish Completing the Add Standard TCP IP Printer Port Wizard gt Press Finish Step 10 Add Printer Wizard Install Printer Software The manufacturer and model determine which printer software to use A
4. OFFLINE by pressing the ON OFFLINE key The green ONLINE indicator light will turn off 2 Find the desired menu item by pressing the MENU button until that menu appears in the LED display Holding the MENU button will scroll through the menu items faster and will not display the item setting until button is released 3 Use the UP DOWN Arrows to change the displayed setting 4 To save the changes put the plotter back ONLINE by pressing the ON OFFLINE button The green ONLINE indicator light will turn on and the display will read Idle MENU SELECTIONS Accesses user modes and function menus Scrolling is from first to last MENU only Moves the arrow up or down to the item you wish to change When an ARROW UD item is selected pressing up down arrow button changes the selection OR ARROW DOWN Holding down the up or down arrow key while a menu item is selected Y will scroll through the item options until a menu limit has been reached or the arrow key released To run a test plot 1 Press ON OFFLINE 2 Press MENU until you reach the Test Plt screen 3 Press either UP or DOWN arrow to select Yes 4 Press MENU to generate the test plot NOTE The checker board plot will begin after about 4 seconds After the plot is complete the setting will go back to No FUNCTIONS AND SETTINGS Control panel settings are saved as presets for either USER M1 or USER M2 Presets are initially set to defaults for all
5. a minimum of 20 cm 9 in side clearance for proper airflow WARNING The V24 plotter weighs approximately 28 kg 60 Ib Use appropriate care when lifting or moving the unit CAUTION Do not touch the thermal print head Natural body oils can damage it Scratches in the print head will affect image quality Print head damage caused by users is not covered by warranty CAUTION Do not block the air vents Proper airflow helps maintain operating temperature Overview FIGURE 1 el me ee ee _ emul E k m e Tuf N te 4 rna p iol Cable Connections INSTALLING THE DATA CABLE 1 Push the black button on the left side panel figure 3 2 With the black button sticking out pull on the button to open the side panel exposing the data bulkhead figure 4 FIGURE 5 3 Install data cable into the bulkhead and secure thumb screws figure 5 4 Slide cable into the exit slot on the bottom back corner and close side panel figure 6 5 To lock side panel press the black button INSTALLING THE AC POWER CORD WARNING Electric shock warning 1 The AC Power cord is located under the right side panel It opens in a similar fashion to the left side panel 2 Push the black button on the right side panel 3 With the black button sticking out pull on the button to open the side panel exposing the AC receptacle 4 Plug the supplied AC power cord into the receptacle figure 7 5 Slide the cord in
6. indicator lights and four buttons as illustrated in Figure 17 It allows users to check the plotter operating status and operating settings It also provides warning error messages and feedback to the operator Plotter settings and operating conditions can be changed through the control panel menus FIGURE 17 The indicator lights show status as follows 1 ON LINE Green when the plotter is on line and ready 2 ERROR Red when an error condition stops the plotter 3 DATA Yellow when plotter is receiving data from the host Button functions are identified as follows 21 ON OFF Toggles between ONLINE and OFFLINE modes LINE With plotter OFFLINE pressing this button once will cause the plotter to formfeed up to 250 inches pressing and holding the button will feed FF media until button is released a ADV With plotter ONLINE and receiving data pressing this button will cancel the current job plotting When plotter is OFFLINE pressing this button will CANCEL cut the media CUT Y When plotter is OFFLINE pressing this button will scroll through the setup menus When menu to change is selected use the UP Arrow FF ADV button to scroll up and the DOWN Arrow CANCEL CUT MENU button to scroll down to move through the settings in each submenu Once the menu changes are complete press ONLINE button to save your changes Setting changes can only be performed in the OFF LINE mode 1 Take the plotter
7. selecting the Plot Type option in the appropriate menu Move up or down the scale by pressing the up and down arrows Default Normal Types Normal Mirror NOTE Setting to mirror the plotter will mirror image the data received MEDIA Selects supported media types The default setting is non top coat displayed as Non T C Note that if you use other media you must change the media setting If unsure of the media specifications start at the Non T C setting and then increase the setting to Top Coat if necessary Types Non T C and Top Coat NOTE Change the media setting by pressing the up or down arrows in the MEDIA submenu Select NO T C P light paper TC PAPER heavy paper CAUTION Thermal plotting technology involves high temperatures Incorrect media settings can damage the print head or other components damage the media and void the warranty BPS 23 Change the number of bytes per scan image width by selecting the BPS option in the appropriate menu Move up or down the scale by pressing the up and down arrows Default 1184 Range 1184 594 400 dpi resolution Oe ranen 64 200 dpi resolution NOTE The selected bytes per scan on the plotter must match the bytes per scan in the application software that is running on the attached computer host If the two settings don t match the data will look scrambled VERT DPI To change the vertical resolution dots per inch select the Ve
8. N A CAUTION indicates the potential for damage to the V24 NOTE A NOTE indicates special attention is required Contents UNPACRIN O keer eee eet ee eee ee T E eee 4 Location of the V24 Plotter vies osinscaneciieninininncneicamaamedinadosbotuanciseethauesdeoinicusdiacomaicbamalannuands 5 D 1 EIEEE T ates eas E O E E AE 5 Gae ONS CONS vee snc eseieec tatters A E EE E E 6 vVersalec iinernace SCUD earainn aa nE EEE EEEE EAEE 8 BE EEEE p E E EE A A quake A E E A inane 9 Quickdraw Media Installation cccccccccccsssssssseseseeeceeceeeeeeseseeeaeeaeeessseececeeeeeeeeeseeeeeaeaaens 18 Quickdraw M dia tor he V24 iaecseis sstinunstsscsqnshiactoseinensavatanananonastaninneteusanineigealianactinenninen 20 AANE V 24A PIONO es E A EE E A ectetestaue 21 Warranty Maintenance and Service ccccccseececeescceceeececeeeeeseeeceeseeeeceueeesanecesseeeesens 27 Unpacking WARNING The V24 plotter weighs approximately 60 lbs Use appropriate care when unpacking lifting or moving the unit Cleaning sample Power Spindles Pen Media Cord Shipments are checked for completeness Please confirm receipt of the following items e Power Cord 110 120 volt AC e Warranty Statement e Media Spindles e Sample Media Roll e Print Head Cleaning Pen e CD Includes Product Manual and Drivers NOTE Confirm the receipt of options specified in your order NOTE Inspect the shipment for any concealed damage that may have occurred during shi
9. Select the manufacturer and model of your printer If your printer came with an installation disk click Have Disk IF pour printer is not listed consult your printer documentation for compatible printer software Manufacturer Select Have Disk 13 Step 11 Install Printer Software The manufacturer and model determine which printer software to use t Install From Disk Insert the manufacturer s installation disk and then make sure that the corect dive is selected below Copy manufacturer s files from Browse Select Browse gt Locate and select the V24 Driver gt Press Ok gt Press Next Step 12 Add Printer Wizard Install Printer Software The manufacturer and model determine which printer software to use Select the manufacturer and model of your printer IF your printer came with an installation disk click Have Disk IF your printer is not listed consult your printer documentation for compatible printer software Printers windows Update Select the iSys V24 Printer gt Press Next 14 Step 13 Add Printer Wizard Hame Your Printer TOU must assign a name bo this printer Type a name for this printer Because some programs do not support printer and server name combinations of more than 31 characters itis best to keep the name as short as possible Printer name Sys Veal Do you want to use thie printer as the default print
10. adjustment is 250 in Default 5 TOF ADJ Adjust the distance from the perforation to the I mark This setting is used for perforated roll or fanfold papers only This adjustment allows the user to select where the image will start plotting from the perforation Default 0 Range 0 999 NOTE Adjustments are in 1 16 of an inch increments HYST Used to adjust image quality at higher speeds This setting looks at the history of each dot and decides through an algorithm the amount of energy needed 24 Default Off Range Off 1 5 darkest NOTE This setting can make the fill patterns look lighter or darker 20 EOT CUT Automatically cuts the media when an EOT command is received from the host This setting will advance the media past the cutter then cut the media off Default No Setting Yes or No PRE BUFF Helps hosts with slower data transfer rates to plot using a faster speed without the stop and start gaps This setting uses the onboard memory to buffer the incoming data before plotting the image Default Off Setting On or Off NOTE Memory can be expanded up to 32 Meg NIB SAVE Helps nib life on vertical boarders that are always turned on Default Auto Settings Auto automatically shifts plot left and right Lock 1 will lock image at that position Lock 2 Lock 3 Lock 4 Lock 5 Center will center the image NOTE Auto setting is recommended to help improve n
11. ct and install my Plug and Play printer A network printer or a printer attached to another computer To set up a network printer that is not attached to a print server LD use the Local printer option Select Local printer attached to this computer gt Press Next 10 Step 5 Add Printer Wizard Select a Printer Port Computers communicate with printers through ports Select the port you want your printer to use Ifthe port is not listed you can create a new port O Use the following pork LPT1 Recommended Printer Port Hote Most computers use the LETI port to communicate with a local printer The connector for this port should look something like this Create a new pork Type of port Select Create a new port Type of port gt Standard TCP IP Port gt Press Next Step 6 E Add Standard TCP IP Printer Port Wizard Welcome to the Add Standard TCP IP Printer Port Wizard Tou use this wizard to add a port for a network printer Before continuing be sure that 1 The device iz tured on The network i connected and configured To continue click Hest Welcome to the Add Standard TCP IP Printer Port Wizard gt Press Next 11 Step 7 Add Standard TCP IP Printer Port Wizard Add Port For which device do you want to add a port Enter the Printer Name or IP address and a port name for the desired device Printer Name or IF Address 72 158 192 19 Fort
12. dd Printer Wizard gt press Finish 17 Quickdraw Media Installation CAUTION Do not touch the thermal print head Natural body oils can damage it Scratches in the print head will affect image quality Print head damage caused by users is not covered by warranty Your plotter comes with a sample roll of media properly installed To replace or change media refer to the following procedure FIGURE 12 a gt gt aa iM 1 Pull up on both lid latches and lift lid up until lid support is locked figure 12 2 Insert spindles in the core ends of the new media roll 3 Carefully position the new roll in the media housing and seat the spindles in the spindle blocks Press down firmly to seat the roll in the blocks Ensure the roll is seated squarely in the blocks figure 13 FIGURE 14 FIGURE 15 4 The media unwinds from the bottom of the installed roll 5 The media is threaded as shown in Figure 14 Allow an extra few inches of media through the exit path past the cutter assembly 6 Once the media is through the exit path hold the opposite sides of the media and tug forward to squarely align and remove wrinkles 7 Clean the print head with the Print Head Cleaning Pen shown in Figure 15 CAUTION The thermal print head should only be cleaned with the Print Head Cleaning Pen or with a solution of 99 9 Isopropyl alcohol on a lint free wipe Water and other solvents can damage the print head Print head damage caused by user
13. er Ces No Enter the printer name gt Select yes if you would like the iSys V24 to be your default printer or no if you do not gt Press Next Step 14 Add Printer Wizard Printer Sharing Tou can share this printer with other network users Fou want to share this printer you must provide a share name You can use the suggested name or type a new one The share name will be visible to other network LISers Do not share this printer Share name Syed Select a sharing option gt Press Next 15 Step 15 Add Printer Wizard Location and Comment You have the option of supplying a location and description of this printer You can describe the location and capabilities of this printer This information map be helpful to users Location Comment Enter a location and a comment gt Press Next Step 16 Add Printer Wizard Print Test Page To confirm that the printer i installed properly you can print a test page F Do pou want to print a test page Yes No Select Yes or No to print a test page gt press Next 16 Step 17 Add Printer Wizard Completing the Add Printer Wizard You have successtully completed the Add Printer Wizard Tou specied the following printer settings Name sys Yd Share name Spsg Pork IF_172 158 192 19 Model ys Wd Default Mo Test page No Location Comment To close this wizard click Finish Completing the A
14. he look and feel of bond paper The high sensitivity imaging layer and bright white background produce sharp crisp fine line detail and dense solids It features a protective topcoat that resists water scratching scuffing and marring It is ideally suited for plots requiring frequent handling REPORT PAPER This medium weight high sensitivity paper has a bright white background to produce high contrast output with crisp fine line detail and dense solid fills Report paper is an economical choice for your high volume general purpose output needs CLEANING PENS The convenient cleaning pen assures proper print head maintenance helps enhance print quality and prolongs print head life NOTE For pricing and delivery on qualified QuickDraw media please contact your iSys sales representative or authorized dealer 20 starting the V24 Plotter To start the plotter press the main Power ON OFF Switch shown in Figure 1 The plotter will go through its start up Sequence beginning with the warm up phase which brings the unit to its operating temperature NOTE During the warming phase Warming will appear in the LED display the plotter is not operational until this message is replace by Idle NOTE The V24 while plotting will move the media back and forth when the plotter stops or the data transfer rate from the host is slow USING THE CONTROL PANEL The control panel of the V24 consists of an eight segment LED display three
15. ib life If the print head is missing a nib the plot can be shifted and locked in place using the Lock setting BEEPER Controls the audible signal for error messages such as media out warning This sound can be changed Default Off Settings Off turn beeper off on errors Solid beeper on continuous until error cleared Fast P beeper will pulse at a fast rate 1 Min P beeper will pulse every minute 3 Sec P beeper will pulse every 3 seconds 5 Times beeper will pulse 5 times then turn off NOTE Error condition must be cleared in order to continue plotting OFFL ERR When set to Yes with an error condition the plotter interface will go offline to the host Default Yes Settings Yes or No BUSY OFFL When set to Yes the plotter interface will assert the busy line to the host when the plotter goes offline Default No Settings Yes or No 26 Warranty Maintenance and Service WARRANTY The iSys written warranty is included with your shipment Please take the time to read the warranty so you fully understand your coverage under its provisions MAINTENANCE The V24 requires little routine or preventative maintenance Recommended maintenance will enhance performance extend useful life and can be performed quickly and easily at the installed location Use 99 9 isopropyl alcohol to clean the print head Check that support shock on the lid assembly is functioning correctly SERVICE CALL Pho
16. menu functions Changes to function settings are stored upon pressing MENU or ONLINE Setting changes are retained even while the main power is off 22 USER MODE Selects between two user defined settings Default User 1 To access functions in either user mode e Select ON OFFLINE e Press MENU button once User Mode is displayed e Then User 1 will be displayed e Press UP Arrow to change setting SPEED Adjust the speed of the plot output The default is ST Change the speed by selecting the speed option in the appropriate menu Move up or down the scale by pressing the up and down arrows Speed is in inches per second ips Speeds 2 ips 1 1 2 ips 1 ips 1 2 ips ST single trace mode NOTE If the plot speed is erratic or if output quality is unacceptable lower the plot speed Such problems may arise when data enters the plotter at a slower rate than the plotter is set for This is most likely to occur at 2 sec setting Lowering the speed enables the plotter to match the input rate of data and produces a smoother better quality output CONTRAST Change the contrast by selecting the Contrast option in the appropriate menu Move up or down the scale by pressing the up and down arrows Default 0 Range 4 0 4 NOTE If the plot is light be sure the correct media type is selected Increase the contrast level by one and test repeat if needed PLOT TYPE Change the plot type by
17. ne 403 204 5212 Toll Free 1 866 415 ISYS 4797 Fax 403 204 1971 Email support isys group com 2
18. pment Report any damage to the carrier of the shipment and the iSys Technical Support team immediately While iSys assumes no liability for in transit damage we will assist in damage claims with carriers NOTE Save the original packaging materials Any future shipment should be made in the original packaging iSys is not responsible for damage caused in any future shipping due to improper packaging CAUTION During shipment storage or long idle periods place a length of thermal media between the print head and platen roller to prevent possible damage to the print head CAUTION If plotter is idle for more than 8 hours release head pressure to prevent platen roller flat spotting CAUTION The electronic components of the V24 plotter can be damaged by electrostatic discharge ESD To avoid ESD maintain contact with a ground source A grounded wrist strap or similar should be used Location of the V24 Plotter Properly locating the V24 will help to enhance its performance and extend its useful life The plotter has a wide operating range and functions well under various conditions For best performance we recommend the following conditions e Place in a well ventilated stable environment free from abrupt temperature or humidity changes Temperature 10 to 40 deg Celsius 50 to 104 deg Full Relative Humidity 40 and 70 non condensing e Place on a firm flat surface e Avoid sources of direct heat and sunlight e Allow
19. rt DPI option in the appropriate menu Move up or down the scale by pressing the up and down arrows Default 200 400 Emulations 200 400 and 203 406 DPI NOTE Image must be rastered to the correct resolution or the image scaling will not be correct SCALING Use scaling to compensate plot length measurement for tolerances in media thickness roller diameter and head pressure Use scaling to compensate for plot length differences which are caused by variances in media thickness Scaling can stretch or shrink a plot up to one inch Default setting is 0 Range 40 0 40 NOTE Change the scaling setting by pressing the up or down buttons in the Scaling submenu The UP arrow button accesses the positive stretch increments of 1 40 inch TEST PLT Generates a test plot Five inches of plot are produced in a checkerboard pattern so you can see if the plotter is creating a plot image and feeding the paper correctly and if contrast levels and media settings are acceptable To change from the default TEST PLOT setting of No press the UP arrow button in the Test Pit submenu to display Yes then press the MENU button to enable the test NOTE Plot creation takes about 4 seconds before plotting Once plot is complete the display will go back to No FF LEN Adjust the length of media moved in inches if a manual form feed remote form feed or an end of transmission EOT is detected The maximum
20. s is not covered by warranty FIGUEE 16 tu el f Ck Fo my A pa YII 8 Ensure the lid latches are in the open position 9 Lift up on lid and pull up on lid support to release slowly lower the lid 10 Close and seat the lid latches by pressing down on one corner and pushing the latch lever down and in Repeat this process on the opposite side of the lid assembly figure 16 NOTE If the lid latches are not properly seated the red error light will display on the Control Panel and Latches Open will appear in the LED display 11 Set Control Panel to ON LINE see Section 8 for information NOTE Ensure the media type shown in the Control Panel Menu corresponds with the actual installed media Refer to Section 8 if changes to settings are required CAUTION The imaging characteristics of approved media are matched to the thermal output of the print head Operating at incorrect media settings or with unapproved media may damage the print head Print head damage caused by such use is not covered by warranty Quickdraw Media for the V24 The iSys QuickDraw line of direct image media is matched to the performance characteristics of our plotters to give you consistent high quality results at an economical price Qualified QuickDraw papers are an essential part of the imaging system that helps to assure peak performance and long trouble free imager life PREMIUM PAPER A premium heavyweight paper that has t
21. to the slot on the bottom back corner and close the side panel figure 8 6 To lock the side panel press the black button NOTE Avoid sharing a power outlet with noise generating equipment Versatec Interface Setup CAUTION The electronic components of the V24 plotter can be damaged by electrostatic discharge ESD To avoid ESD maintain contact with a ground source A grounded wrist strap or similar should be used E iii WARNING Electric shock warning FIGURE 9 1 Pull on lid latches and lift lid slightly see figure 12 2 Remove 3 screws on each of the left and right side arms of the lid see figure 9 3 Lift up on the lid cover to expose the main control board electronics see figure 10 PIGURE 11 1 Unplug interface ribbon cable 2 Move interface jumper J9 to select S shortline or L longline 3 Plug interface ribbon cable into the header to match the interface jumper J9 setting NOTE Figure above shows the interface jumper J9 set to shortline Driver Installation Driver is compatible with Microsoft XP Vista and Windows 7 32 64bit Step 1 Microsoft Update a_i Internet Explorer Oe My Computer a e Programs Documents LL UF Saunas p E Control Panel D Network Connections Search z Printers and Faxes Help and Support of Taskbar and Start Menu Run Shut Down Le G f F Go to Windows Start gt Settings gt Printers and Faxes

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