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N300 Wireless Gigabit Router WNR3500Lv2 User Manual

1. Household Appliance Recommended Minimum Distance in feet and meters Microwave ovens 30 feet 9 meters Baby Monitor Analog 20 feet 6 meters Baby Monitor Digital 40 feet 12 meters Cordless phone Analog 20 feet 6 meters Cordless phone Digital 30 feet 9 meters Bluetooth devices 20 feet 6 meters ZigBee 20 feet 6 meters Notification of Compliance 110 Index A access remote 88 viewing logs 66 access points 72 accessing remote computer 76 adding custom service 80 priority rules 42 address reservation 40 advertisement period 90 alerts emailing 59 applications QoS for online gaming 42 approved USB devices 52 attached devices 24 authentication required by mail server 60 automatic firmware checking 62 automatic Internet connection 32 B back panel 10 backing up configuration 68 base station setting up 74 blocking inbound traffic 75 keywords 56 services 57 sites 56 box contents 8 C cables checking 94 changes not saved router 99 compliance 106 configuration file 67 68 configuring DMZ server 36 Dynamic DNS 85 NAT 35 port forwarding 79 port triggering 82 QoS 41 repeater unit 75 user defined services 57 connecting wirelessly 11 country setting 32 crossover cable 96 CTS RTS Threshold 71 custom service port forwarding 80 D dashboard 19 data packets fragmented 36 default DMZ server 36 default factory settings list of
2. Internet Setup Wireless Setup Default DMZ Server WAN Setup LAN Setup Respond to Ping on Internet Port QoS Setup Guest Network Disable IGMP Proxying USB Storage MTU Size in bytes 1500 Security NAT Filtering Secured O Open Disable SIP ALG Administration Advanced Setup Help Center p Show Hide Help Center e Disable Port Scan and DoS Protection DoS protection protects your LAN against denial of service attacks such as Syn flood Smurf Attack Ping of Death Teardrop Attack UDP Flood ARP Attack Spoofing ICMP Null Scan and many others This should be disabled only in special circumstances e Default DMZ Server This feature is sometimes helpful when you are playing online games and or videoconferencing Be careful when using this feature because it makes the firewall security less effective See the following section Default DMZ Server for more details e Respond to Ping on Internet Port If you want the router to respond to a ping from the Internet select this check box Use this only as a diagnostic tool because it allows your router to be discovered Do not select this check box unless you have a specific reason e Disable IGMP Proxying IGMP proxying allows a computer on the local area network LAN to receive the multicast traffic it is interested in from the Internet You can select this check box to disable the feature if you do not need it e MTU S
3. All no password H e To edit a folder select its radio button and then click Edit 3 You can use this screen to select a folder to change the share name or to change the read access or write access from All no password to admin The user name account name for All no password is guest The password for admin is the same one that is used to log in to the router By default it is password 4 Click Apply for your changes to take effect USB Storage 50 N300 Wireless Gigabit Router WNR3500Lv2 USB Storage Advanced Settings You can set up the device name workgroups and network folders for your USB device On the Advanced tab select USB Storage Advanced Settings to display the following Screen ADVANCED ADVANCED Home USB Storage Advanced Settings TD cm WPS Wizard Setup Network Device Name readyshare USB Storage Workgroup Workgroup Basic Settings Enable Access Method Link Port v Network Connection Weadyshare Media Server 2 HTTP http readyshare routerlogin net shares 80 Security HTTP via internet hitps 0 0 0 0 443 shares 433 Administration FTP Ji re rlogin n Ir 21 Advanced Setup FTP via internet ftp 0 0 0 0 shares 21 Available Network Folders Read rite Total Free Access Access Folder Mame Volumen Space Space GB ns CLE Help Center p Show Hide Help Center Share Name You can use this
4. LAN port QoS for 43 settings 63 LAN setup 38 language setting 32 large files sharing 49 lease DHCP 65 LEDs verifying cabling 14 local servers port forwarding to 79 logging in 16 17 logs emailing 59 viewing 66 MAC addresses current 63 product label 10 QoS for 44 mail server outgoing 60 maintenance settings 61 managing router remotely 88 menus described 19 metric value 87 mixed mode security options 30 MTU size 36 multicasting 39 N NAT Network Address Translation 35 36 76 NETGEAR Genie 17 network settings 94 network how to restart 94 networks guest 29 networks guest 66 O outgoing mail server 60 N300 Wireless Gigabit Router WNR3500Lv2 P packets fragmented 36 Parental Controls 25 passphrases changing 28 product label 10 password recovery admin 69 photos sharing 48 poll interval 64 port filtering 57 port forwarding 75 78 79 port numbers 57 port status 64 port triggering 75 77 79 82 ports listed back panel 10 positioning the router 11 Power light troubleshooting and 95 PPPoE PPP over Ethernet 98 Preamble mode 71 preset security about 26 passphrase 28 primary DNS addresses 23 printing files and photos 48 prioritizing traffic 41 Push N Connect 20 Q QoS Quality of Service 41 R radio wireless 71 range of wireless connections 11 ReadySHARE access 47 50 recovering admin password 69 releasing connection status 65 remote management 88 renewin
5. no password no password esastareus sorge Security mm Administration Advanced Setup Safely Remove USB Device Help Center Show Hide Help Center Help amp Support Documentation SupportgNETGEAR com Router FAQ USB Storage 49 N300 Wireless Gigabit Router WNR3500Lv2 By default the USB storage device is available to all computers on your local area network LAN Add or Edit a Network Folder 1 You can access this feature by selecting Basic gt ReadySHARE gt Edit or Advanced gt USB Storage Advanced Settings ADVANCED ADVANCED Home USB Storage Advanced Settings WPS Wizard Setup readyshare USB Storage Workgroup Enable Access Method Link Network Connection Weadyshare HTTP http Jreadyshare routerlogin nevshares cm HTTP via internet https 0 0 0 0 443 shares Administration FTP Ji hare ri Basic Settings Media Server inn rr Advanced Setup FTP via internet ftp 0 0 0 0 shares Available Network Folders Read Write Total Free Access Access Folder Name Volume Space Space a Create Network Folder X Delete eee o9 Help Center p Show Hide Help Center Share Name 2 Specify the changes that you want to make e To add a folder click Create Network Folder LI _ http www routerlogin net USB Folder creat htm Create Network Folder USB Device UU Drive 1 96 GB All no password E
6. COG MNGi EERE E EET dedubda tup th datas J odo ERR A Rc tote 94 Sequence to Restart Your Network 0 0000 ce eee eens 94 Check Ethernet Cable Connections 006200042 eee eee 94 Wireless Seung 2245 ie e0ateysueee hue ery hee oen eR Rd RR e dca 94 Network SELBE uude e ee Ro ERES CAME RP REO ENG Ge SACO EO eos 94 Troubleshooting with the LEDs 005s cece II 95 Power LED ls Of or BUnkig suosicceserexek Rex 3 RM eR e x 95 Power LED Stays PADS sce dea sitrin queni bebe rA quaa dque s 95 LEDS Never TUM Of Su usd eee woo FAGOKPNARIUGUE ERA PX NASCE Eur 95 Internet or Ethernet Port LEDs Are Off luilllsiielssses 96 Wireless LED IS Off 2 20 cascctes se eusws em kh E ERR RR E ER s 96 The Push N Connect WPS Button Blinks Amber 96 Cannot Log In to the Router uisu e a mk n ek kc EORR era a 96 Cannot Access the Inlgiel acs scadacageed densa hsb Ra RR FERE 97 Troubleshooting PPPOE asco mh Rm RARE RR CR REC Re eee 98 Troubleshooting Internet Browsing liliis 99 C Habt Nel SaveG vobeci ducRA ER RRV RR E E OPRIP ME E PT EM EK AG 99 Wireless COWNSCUVIUI Cou x vare v3 Ug e HH HSER ADS EAG 3E NEN E 100 Wireless Signal Strength iius ossa ke RR OR ae daso 100 Troubleshoot Your Network Using the Ping Utility 100 Test ihe LAN Fath to Your Router cessaskesaREREaARET TATE AA RE 100 Test the Path from Your Computer to a Remote Device 101 N300 Wireless Gigab
7. In the Windows Run window type ping n 10 P address where IP address gt is the IP address of a remote device such as your ISP s DNS server If the path is functioning correctly replies like those shown in the previous section are displayed If you do not receive replies e Check that your computer has the IP address of your router listed as the default gateway If the IP configuration of your computer is assigned by DHCP this information is not be visible in your computer s Network Control Panel Verify that the IP address of the router is listed as the default gateway Troubleshooting 101 N300 Wireless Gigabit Router WNR3500Lv2 e Check to see that the network address of your computer the portion of the IP address specified by the subnet mask is different from the network address of the remote device e Check that your cable or DSL modem is connected and functioning e f your ISP assigned a host name to your computer enter that host name as the account name in the Internet Settings screen e Your ISP could be rejecting the Ethernet MAC addresses of all but one of your computers Many broadband ISPs restrict access by allowing traffic only from the MAC address of your broadband modem but some ISPs additionally restrict access to the MAC address of a single computer connected to that modem If this is the case configure your router to clone or spoof the MAC address from the authorized computer Troubl
8. day of each month Wireless Settings R Cou ow Wireless Repeatin estart nter Function Port Forwarding Port Traffic Control Triggering Pop up a warning message Dynamic DNS Mbytes Minutes before the monthly limit is reached Static Routes Remote Management USB Settings UPnP IPv6 HELP amp SUPPORT Documentation Support amp NETGEAR com Router FAQ SEARCH HELP Go 2 To enable the Traffic Meter select the Enable Traffic Meter check box 3 If you would like to record and restrict the volume of Internet traffic select the Traffic volume control by radio button You can select one of the following options for controlling the traffic volume No Limit No restriction is applied when the traffic limit is reached Download only The restriction is applied to incoming traffic only Both Directions The restriction is applied to both incoming and outgoing traffic 4 You can limit the amount of data traffic allowed per month by specifying how many Mbytes per month are allowed or by specifying how many hours of traffic are allowed 5 Set the Traffic Counter to begin at a specific time and date 6 Set up Traffic Control to issue a warning message before the monthly limit of Mbytes or hours is reached You can select one of the following to occur when the limit is attained e The Internet LED flashes green or amber e The Internet connection is disconnected and disabled Set up Internet Traffic Statistics to monitor the da
9. you have to complete these fields manually From the Priority list select the priority that this device s traffic should receive relative to other applications and traffic when accessing the Internet The options are Low Normal High and Highest Click Add to add a new QoS policy to the MAC Device list Then click Apply to save this rule to the QoS Policy list and return to the QoS Setup screen In the QoS Setup screen select the Turn Internet Access QoS On check box Click Apply Editing or Deleting an Existing QoS Policy gt To edit or delete a QoS policy Ti 2 Select Advanced QoS Setup to display the QoS Setup screen Select the radio button next to the QoS policy to be edited or deleted and do one of the following e Click Delete to remove the QoS policy e Click Edit to edit the QoS policy Follow the instructions in the preceding sections to change the policy settings Click Apply in the QoS Setup screen to save your changes Genie Advanced Home 45 USB Storage Accessing and configuring a USB storage drive This chapter describes how to access and configure a USB storage drive attached to your router Be aware that the USB port on the router can be used only to connect USB storage devices like flash drives or hard drives Do not connect computers USB modems CD drives or DVD drives to the router USB port This chapter contains the following sections USB Drive Requirements ReadySHARE Acces
10. Gigabit Router WNR3500Lv2 Internet Service Provider Encapsulation ISP types The choices are PPPoE PPTP or L2TP Login The login name provided by your ISP This is often an email address Password The password that you use to log in to your ISP Idle Timeout In minutes If you want to change the login timeout enter a new value in minutes This determines how long the router keeps the Internet connection active after there is no Internet activity from the LAN Entering a value of 0 zero means never log out Internet IP Address Get Dynamically from ISP Your ISP uses DHCP to assign your IP address Your ISP automatically assigns these addresses Use Static IP Address Enter the IP address IP subnet mask and the gateway IP address that your ISP assigned The gateway is the ISP s router to which your router will connect Domain Name Server DNS Address The DNS server is used to look up site addresses based on their names Get Automatically from ISP Your ISP uses DHCP to assign your DNS servers Your ISP automatically assigns this address Use These DNS Servers If you know that your ISP does not automatically transmit DNS addresses to the router during login select this option and enter the IP address of your ISP s primary DNS server If a secondary DNS server address is available enter it also Router MAC Address The Ethernet MAC address used by the router on the Internet port Some ISPs register the MAC address of th
11. Management USB Settings UPnP IPv6 Traffic Meter Device Name HELP amp SUPPORT Documentation SupportNETGEAR com Router FAQ SEARCH HELP o In the Service Name field enter a descriptive name 5 n the Protocol list select the protocol If you are unsure select TCP UDP 6 In the Starting Port field enter the beginning port number e Ifthe application uses a single port enter the same port number in the Ending Port field e Ifthe application uses a range of ports enter the ending port number of the range in the Ending Port field 7 In the Server IP Address field enter the IP address of your local computer that will provide this service 8 Click Apply The service appears in the list in the Port Forwarding Port Triggering screen Editing or Deleting a Port Forwarding Entry gt To edit or delete a port forwarding entry 1 In the table select the radio button next to the service name 2 Click Edit Service or Delete Service Application Example Making a Local Web Server Public If you host a web server on your local network you can use port forwarding to allow web requests from anyone on the Internet to reach your web server Tomake a local web server public 1 Assign your web server either a fixed IP address or a dynamic IP address using DHCP address reservation In this example your router will always give your web server an IP address of 192 168 1 33 Advanced Settings 81
12. Q Help Center Show Hide Help Center 2 Set up the schedule for blocking keywords and services e Days to Block Select days on which you want to apply blocking by selecting the appropriate check boxes or select Every Day to select the check boxes for all days e Time of Day to Block Select a start and end time in 24 hour format or select All Day for 24 hour blocking 3 Select your time zone from the list If you use daylight savings time select the Automatically adjust for daylight savings time check box 4 Click Apply to save your settings Security Event Email Notifications To receive logs and alerts by email provide your email information in the Email screen and specify which alerts you want to receive and how often Tosetup email notifications 1 Select Advanced gt Security gt Email to display the following screen ADVANCED ADVANCED Home Setup Wizard WPS Wizard Setup Turn E mail Notification On gt USB Storage Send alerts and logs through e mail X c Your Outgoing Mail Server Parental Controls Block Sites Block Services Schedule Send to This E mail Address My mail server requires authentication UserName Password Administration Send Alert Immediately When someone attempts to visit a blocked site Advanced Setup Send logs according to this schedule Day Time am pm v Help Center N Show Hide Help Center Security 59
13. Route Name Z Private z getun M Active USB Storage Destination IP Address Security IP Subnet Mask Gateway IP Address gt Administration Metric v Advanced Setup Wireless Settings Wireless Repeating Function Port Forwarding Port Triggering Dynamic DNS Remote Management USB Settings UPnP IPv6 Traffic Meter HELP amp SUPPORT Documentation Support NETGEAR com Router FAQ SEARCH HELP E 2 In the Route Name field type a name for this static route for identification purposes only 3 Select the Private check box if you want to limit access to the LAN only If Private is selected the static route is not reported in RIP 4 Select the Active check box to make this route effective 5 Type the IP address of the final destination 6 Type the IP subnet mask for this destination If the destination is a single host type 255 255 255 255 7T Type the gateway IP address which has to be a router on the same LAN segment as the N300 Wireless Router 8 Type a number between 1 and 15 as the metric value This value represents the number of routers between your network and the destination Usually a setting of 2 or 3 works but if this is a direct connection set it to 1 9 Click Apply to add the static route Advanced Settings 87 N300 Wireless Gigabit Router WNR3500Lv2 Remote Management The remote management feature lets you upgrade or check the status of your N300 Wireless Ro
14. Storage Restore saved settings from a file Security v Administration Router Status Revert to factory default settings Logs Attached Devices Set Password Router Update Advanced Setup 2 Click Back Up to save a copy of the current settings 3 Choose a location to store the cfg file that is on a computer on your network Restore Configuration Settings To restore configuration settings that you backed up 1 Enter the full path to the file on your network or click the Browse button to find the file 2 When you have located the cfg file click the Restore button to upload the file to the router Upon completion the router reboots A WARNING Do not interrupt the reboot process Erase Under some circumstances for example if you move the router to a different network or if you have forgotten the password you might want to erase the configuration and restore the factory default settings You can either use the Restore Factory Settings button on the back of the router see Factory Settings on page 103 or you can click the Erase button in this screen Erase sets the user name to admin the password to password and the LAN IP address to 192 168 1 1 and enables the routers DHCP Administration 68 N300 Wireless Gigabit Router WNR3500Lv2 Set Password This feature allows you to change the default password that is used to log in to the router with the user name admin This is not the sam
15. The router lets you access your network from virtually anywhere within the operating range of your wireless network However the operating distance or range of your wireless connection can vary significantly depending on the physical placement of your router For example the thickness and number of walls the wireless signal passes through can limit the range For best results place your router e Near the center of the area where your computers and other devices operate and preferably within line of sight to your wireless devices e So it is accessible to an AC power outlet and near Ethernet cables for wired computers e In an elevated location such as a high shelf keeping the number of walls and ceilings between the router and your other devices to a minimum e Away from electrical devices that are potential sources of interference such as ceiling fans home security systems microwaves PCs or the base of a cordless phone or 2 4 GHz cordless phone e Away from any large metal surfaces such as a solid metal door or aluminum studs Large expanses of other materials such as glass insulated walls fish tanks mirrors brick and concrete can also affect your wireless signal When you use multiple access points it is better if adjacent access points use different radio frequency channels to reduce interference The recommended channel spacing between adjacent access points is 5 channels for example use Channels 1 and 6 or 6 and 11 Pre
16. Wireless MAC of this router This field displays the MAC address for your router for your reference You need to enter this MAC address in the corresponding Wireless Repeating Function screen of the other access point you are using Wireless Repeater If your router is the repeater select this check box Repeater IP Address If your router is the repeater enter the IP address of the other access point Disable Wireless Client Association If your router is the repeater selecting this check box means that wireless clients cannot associate with it Only LAN client associations are allowed Advanced Settings 73 N300 Wireless Gigabit Router WNR3500Lv2 If you are setting up a point to point bridge select this check box If you want all client traffic to go through the other access point repeater with wireless client association leave this check box cleared Base Station MAC Address If your router is the repeater enter the MAC address for the access point that is the base station Wireless Base Station If your router is the base station select this check box Disable Wireless Client Association If your router is the base station selecting this check box means that wireless clients cannot associate with it Only LAN client associations are allowed Repeater MAC Address 1 through 4 If your router is the base station it can act as the parent of up to 4 other access points Enter the MAC addresses of the other acc
17. a security option from the list The security options are described in Guest Network Wireless Security Options on page 30 5 Click Apply to save your selections Genie Basic Settings 29 N300 Wireless Gigabit Router WNR3500Lv2 Guest Network Wireless Security Options A security option is the type of security protocol applied to your wireless network The security protocol in force encrypts data transmissions and ensures that only trusted devices receive authorization to connect to your network This section presents an overview of the security options and provides guidance on when to use which option Note that it is also possible to set up a guest network without wireless security NETGEAR does not recommend this Wi Fi Protected Access WPA encryption is built into all hardware that has the Wi Fi certified seal This seal means the product is authorized by the Wi Fi Alliance http www wi fi org because it complies with the worldwide single standard for high speed wireless local area networking WPA PSK uses a passphrase to perform authentication and generate the initial data encryption keys Then it dynamically varies the encryption key WPA PSK uses Temporal Key Integrity Protocol TKIP data encryption implements most of the IEEE 802 11i standard and is designed to work with all wireless network interface cards but not all wireless access points It is superseded by WPA2 PSK WPA2 PSK is stonger than WPA It is advertise
18. and in the previous chapter in this book This chapter contains the following sections Router Setup Preparation Types of Logins and Access NETGEAR Genie Setup Use NETGEAR Genie after Installation Upgrade Router Firmware Router Dashboard Basic Home Screen Add Wireless Devices or Computers to Your Network 15 N300 Wireless Gigabit Router WNR3500Lv2 Router Setup Preparation You can set up your router with the NETGEAR Genie automatically or you can use the Genie menus and screens to set up your router manually However before you start the setup process you need to have your ISP information on hand and make sure the laptops PCs and other devices in the network have the settings described here Use Standard TCP IP Properties for DHCP If you set up your computer to use a static IP address you need to change the settings so that it uses Dynamic Host Configuration Protocol DHCP Gather ISP Information If you have DSL broadband service you might need the following information to set up your router and to check that your Internet configuration is correct Your Internet service provider ISP should have provided you with all of the information needed to connect to the Internet If you cannot locate this information ask your ISP to provide it When your Internet connection is working you no longer need to launch the ISP s login program on your computer to access the Internet When you start an Internet application yo
19. communications The router then removes the session information from its session table and incoming traffic is no longer accepted on port numbers 33333 or 113 To configure port triggering you need to know which inbound ports the application needs Also you need to know the number of the outbound port that will trigger the opening of the inbound ports You can usually determine this information by contacting the publisher of the application or user groups or newsgroups Note Only one computer at a time can use the triggered application Port Forwarding to Permit External Host Communications In both of the preceding examples your computer initiates an application session with a server computer on the Internet However you might need to allow a client computer on the Internet to initiate a connection to a server computer on your network Normally your router ignores any inbound traffic that is not a response to your own outbound traffic You can configure exceptions to this default rule by using the port forwarding feature A typical application of port forwarding can be shown by reversing the client server relationship from the previous web server example In this case a remote computer s browser needs to access a web server running on a computer in your local network Using port forwarding you can tell the router When you receive incoming traffic on port 80 the standard port number for a web server process forward it to the local co
20. enter the IP address 2 Click Apply to save your changes Security 56 N300 Wireless Gigabit Router WNR3500Lv2 Block Services Port Filtering Services are functions performed by server computers at the request of client computers For example web servers serve web pages time servers serve time and date information and game hosts serve data about other players moves When a computer on the Internet sends a request for service to a server computer the requested service is identified by a service or port number This number appears as the destination port number in the transmitted IP packets For example a packet that is sent with the destination port number 80 is an HTTP web server request The service numbers for many common protocols are defined by the Internet Engineering Task Force IETF at http www ietf org and published in RFC1700 Assigned Numbers Service numbers for other applications are typically chosen from the range 1024 to 65535 by the authors of the application Although the router already holds a list of many service port numbers you are not limited to these choices You can often determine port number information by contacting the publisher of the application by asking user groups or newsgroups or by searching The Block Services screen lets you add and block specific Internet services by computers on your network This is called service blocking or port filtering To add a service for blocking first det
21. ir nyelv egy b el r sainak Polski Polish Niniejszym NETGEAR Inc o wiadcza ze Radiolan jest zgodny z zasadniczymi wymoganmi oraz pozostalymi stosownymi postanowieniami Dyrektywy 1999 5 EC Portugu s NETGEAR Inc declara que este Radiolan est conforme com os requisitos essenciais e Portuguese outras disposi es da Directiva 1999 5 CE Slovensko NETGEAR Inc izjavlja da je ta Radiolan v skladu z bistvenimi zahtevami in ostalimi Slovenian relevantnimi dolo ili direktive 1999 5 ES Slovensky NETGEAR Inc t mto vyhlasuje e Radiolan sp a z kladn po iadavky a v etky Slovak pr slu n ustanovenia Smernice 1999 5 ES Suomi Finnish NETGEAR Inc vakuuttaa t ten ett Radiolan tyyppinen laite on direktiivin 1999 5 EY oleellisten vaatimusten ja sit koskevien direktiivin muiden ehtojen mukainen Notification of Compliance 107 N300 Wireless Gigabit Router WNR3500Lv2 Svenska H rmed intygar NETGEAR Inc att denna Radiolan star verensst mmelse med de Swedish v sentliga egenskapskrav och vriga relevanta best mmelser som framg r av direktiv 1999 5 EG slenska H r me l sir NETGEAR Inc yfir v a Radiolan er samr mi vi grunnkr fur og a rar Icelandic kr fur sem ger ar eru tilskipun 1999 5 EC Norsk NETGEAR Inc erkl rer herved at utstyret Radiolan er i samsvar med de grunnleggende Norwegian krav og vrige relevante krav i direkt
22. is not enabled the Wireless LED on the front panel is off Broadcast Name Indicates whether the router is broadcasting its SSID Wireless Isolation Select this check box only if you want to prevent wireless connections to the router Allow guest to access My Local Network If selected any user who connects to this SSID can access local networks associated with the router View Logs of Web Access or Attempted Web Access The log is a detailed record of the websites you have accessed or attempted to access Up to 256 entries are stored in the log Log entries appear only when keyword blocking is enabled and no log entries are made for the trusted user Administration 66 N300 Wireless Gigabit Router WNR3500Lv2 Select Advanced gt Administration gt Logs The Logs screen displays ADVANCED Setup Wizard Setup USB Storage Security v Administration Router Status Logs Attached Devices Backup Settings Set Password Router Update Current Time Tuesday Jul 26 2011 01 02 55 Admin login from source 10 0 0 2 Tuesday Jul 26 2011 00 26 08 Admin login failure from source 10 0 0 2 Tuesday Jul 26 2011 00 25 46 Admin login failure from source 10 0 0 2 Tuesday Jul 26 2011 00 25 32 Admin login from source 10 0 0 2 Tuesday Jul 26 2011 00 14 53 Admin login failure from source 10 0 0 2 Tuesday Jul 26 2011 00 14 49 USB device attached The USB storage device SanDisk U3 Cruzer Micro
23. not routed on the Internet Your router contains a client that can connect to the Dynamic DNS service provided by DynDNS org First visit their website at htip www dyndns org and obtain an account and Advanced Settings 84 N300 Wireless Gigabit Router WNR3500Lv2 host name that you configure in the router Then whenever your ISP assigned IP address changes your router automatically contacts the Dynamic DNS service provider logs in to your account and registers your new IP address If your host name is hostname for example you can reach your router at http hostname dyndns org On the Advanced tab select Advanced Setup Dynamic DNS to display the following screen ADVANCED Ge GL ND Setup Wizard WPS Wizard C Use a Dynamic DNS Service Setup Service Provider www DynDNS org N USB Storage po User Name Security Password Administration v Advanced Setup Wireless Settings Wireless Repeating Function Port Forwarding Port Triggering EL 3 5 Show Hide Help Cente Static Routes 2 Show Hide Help Cent Remote Management USB Settings UPnP IPv6 Traffic Meter HELP amp SUPPORT Documentation Support NETGEAR com Router FAQ SEARCH HELP eo Figure 9 Forward traffic to a changing IP address To set up Dynamic DNS 1 PPP 9 Register for an account with one of the Dynamic DNS service providers whose names appear in
24. or click the button soft push button in this screen USB Storage gt Security PIN Number gt Administration Advanced Setup Show Hide Help Cent HELP amp SUPPORT Documentation Support NETGEAR com Router FAQ SEARCH HELP Nc You can use either the push button or PIN method 3 Select either Push Button or PIN Number e To use the push button method either click the WPS button on this screen or press the WPS button located on the side of the router Within 2 minutes go to the wireless client and press its WPS button to join the network without entering a password e To use the PIN method select the PIN Number radio button enter the client security PIN and click Next Genie Advanced Home 33 N300 Wireless Gigabit Router WNR3500Lv2 ADVANCED Setup Wizard Select a setup method O Push Button recommended WPS Wizard ou Setup This is the security PIN of the WPS client While connecting WPS enabled adapters provide a randomly generated security PII gt USB Storage gt Security Enter Client s PIN a gt Administration Advanced Setup Show Hide Help Cente HELP amp SUPPORT Documentation Suppot NETGEAR com Router FAQ SEARCH HELP co Within 2 minutes go to the client device and use its WPS software to join the network without entering a password The router attempts to add the WPS capable device The WPS LED f on the front of the router blinks green
25. router label Security Preset See router label Broadcast SSID Enabled Transmission speed Auto Country region United States in the US otherwise varies by region RF channel Auto Operating mode Up to 145 Mbps Data rate Best Output power Full Maximum wireless signal rate derived from IEEE Standard 802 11 specifications Actual throughput will vary Network conditions and environmental factors including volume of network traffic building materials and construction and network overhead lower actual data throughput rate Supplemental Information 104 N300 Wireless Gigabit Router WNR3500Lv2 Technical Specifications Table 5 WNR3500Lv2 Router specifications Feature Description Data and routing protocols TCP IP RIP 1 RIP 2 DHCP PPPoE PPTP Bigpond Dynamic DNS UPnP and SMB Power adapter North America 120V 60 Hz input UK Australia 240V 50 Hz input Europe 230V 50 Hz input e All regions output 12V DC 1 5A output Dimensions 175 x 130 x 35 mm 6 89 x 5 12 x 1 38 in Weight 0 33 kg 0 72 Ib Operating temperature 0 to 40 C 32 to 104 F Operating humidity 9096 maximum relative humidity noncondensing Electromagnetic Emissions FCC Part 15 Class B VCCI Class B EN 55 022 CISPR 22 Class B C Tick N10947 LAN 10BASE T or 100BASE Tx or 1000BASE T RJ 45 WAN 10BASE T or 100BA
26. screen or the Advanced Home screen Access the Router s USB Drive Remotely Using FTP gt To connect to the router s USB drive using a web browser 1 Connect to the router by typing ftp and the Internet port IP address in the address field of Internet Explorer or Netscape Navigator for example ftp 10 1 65 4 If you are using Dynamic DNS you can type the DNS name rather than the IP address 2 Type the account name and password that has access rights to the USB drive The user name account name for All no password is guest 3 The directories of the USB drive that your account has access to are displayed for example share partition1 directory1 You can now read and copy files from the USB directory USB Storage 54 Security Keeping unwanted content out of your network This chapter explains how to use the basic firewall features of the router to prevent objectionable content from reaching the PCs and other devices connected to your network This chapter includes the following sections e Keyword Blocking of HTTP Traffic e Block Services Port Filtering e Schedule Blocking e Security Event Email Notifications 55 N300 Wireless Gigabit Router WNR3500Lv2 Keyword Blocking of HTTP Traffic Use keyword blocking to prevent certain types of HTTP traffic from accessing your network The blocking can be always or according to a schedule 1 Select Advanced gt Security gt Block Sites to display the f
27. services but you are not limited to these choices To add any additional services or applications that do not already appear select User Defined 5 f you know that the application uses either TCP or UDP select the appropriate protocol If you are not sure select Both 6 Enter the starting and ending port numbers If the application uses a single port number enter that number in both fields 7 Select the radio button for the IP address configuration you want to block and enter the IP addresses You can block the specified service for a single computer a range of computers with consecutive IP addresses or all computers on your network 8 Click Add to enable your Block Services Setup selections Schedule Blocking You can specify the days and time that you want to block Internet access gt To schedule blocking 1 Select Advanced gt Security gt Schedule to display the following screen Security 58 ADVANCED Home Setup Wizard WPS Wizard Setup gt USB Storage v Security Parental Controls Block Sites Block Services Administration Advanced Setup N300 Wireless Gigabit Router WNR3500Lv2 ADVANCED Days to Block v Every Day Sunday Monday Tuesday Wednesday Thursday Friday Saturday Time of day to block use 24 hour clock All Day Start Blocking Hour Minute End Blocking 24 Hou Minute Time Zone Ls GMT 08 00 Pacific Time LIS amp CanadaY Tiiuana Y v
28. the other access point Port Forwarding and Triggering By default the router blocks inbound traffic from the Internet to your computers except replies to your outbound traffic You might need to create exceptions to this rule for these purposes e To allow remote computers on the Internet to access a server on your local network e To allow certain applications and games to work correctly when their replies are not recognized by your router Your router provides two features for creating these exceptions port forwarding and port triggering The next sections provide background information to help you understand how port forwarding and port triggering work and the differences between the two Advanced Settings 75 N300 Wireless Gigabit Router WNR3500Lv2 Remote Computer Access Basics When a computer on your network needs to access a computer on the Internet your computer sends your router a message containing the source and destination address and process information Before forwarding your message to the remote computer your router has to modify the source information and create and track the communication session so that replies can be routed back to your computer Here is an example of normal outbound traffic and the resulting inbound responses 1 You open a browser and your operating system assigns port number 5678 to this browser session 2 You type http www example com into the URL field and your computer creates a w
29. the polling frequency enter a time in seconds in the Poll Interval field and click Set Interval To stop the polling entirely click Stop Administration 64 N300 Wireless Gigabit Router WNR3500Lv2 Connection Status Button On the Router Status screen in the Internet Connection pane click the Connection Status button to view connection status information NETGEAR Router WNDRMAC 1f http www routerlogin net RST conn status htm nn Connection Status IP Address 192 168 1 40 Subnet Mask 255 255 255 0 Default Gateway 192 168 1 1 DHCP Server 192 168 1 1 DNS Server Lease Obtained Lease Expires Figure 7 View connection status information The Release button returns the status of all items to 0 The Renew button refreshes the items The Close Window button closes the Connection Status screen IP Address The IP address that is assigned to the router Subnet Mask The subnet mask that is assigned to the router Default Gateway The IP address for the default gateway that the router communicates with DHCP Server The IP address for the Dynamic Host Configuration Protocol server that provides the TCP IP configuration for all the computers that are connected to the router DNS Server The IP address of the Domain Name Service server that provides translation of network names to IP addresses Lease Obtained The date and time when the lease was obtained Lease Expires The date and time th
30. to dial up ISPs To change the MTU size 1 Select Advanced Setup WAN Setup 2 In the MTU Size field enter a new size between 64 and 1500 3 Click Apply to save the settings Genie Advanced Home 37 N300 Wireless Gigabit Router WNR3500Lv2 LAN Setup The LAN Setup screen allows configuration of LAN IP services such as Dynamic Host Configuration Protocol DHCP and Routing Information Protocol RIP The router is shipped preconfigured to use private IP addresses on the LAN side and to act as a DHCP server The router s default LAN IP configuration is LAN IP address 192 168 1 1 e Subnet mask 255 255 255 0 These addresses are part of the designated private address range for use in private networks and should be suitable for most applications If your network has a requirement to use a different IP addressing scheme you can make those changes in the LAN Setup screen gt To change the LAN settings Note If you change the LAN IP address of the router while connected through the browser you will be disconnected You will have to open a new connection to the new IP address and log in again 1 Select Advanced gt Setup gt LAN Setup to display the following screen ADVANCED ADVANCED Home LAN Setup e WPS Wizard pee me te et P erir ARR ot Mee Device Name WNR3500Lv2 internet Setup Wireless Setup LAN TCP IP Setup a t WAN Setup IP Address 168 2d 255 255 0 CD Subnet ta
31. 1 Parental Controls L Enable Guest Network iv Enable SSID Broadcast ReadyShare Allow guestto access My Local Network Guest Network gt J Enable Wireless Isolation Guest Wireless Network Name SSID NETGEAR Guest Security Options Profile 1 9 None O WPA2 PSK AES O WPA PSK TKIP WPA2 PSK AES Help Center Show Hide Help Center 2 Select any of the following wireless settings Enable Guest Network When this check box is selected the guest network is enabled and guests can connect to your network using the SSID of this profile Enable SSID Broadcast If this check box is selected the wireless access point broadcasts its name SSID to all wireless stations Stations with no SSID can adopt the correct SSID for connections to this access point Allow guest to access My Local Network If this check box is selected any user who connects to this SSID has access to your local network not just Internet Internet access Enable Wireless Isolation If this check box is selected then wireless clients computers or wireless devices that join the network can use the Internet but cannot access each other or access Ethernet devices on the network 3 Give the guest network a name The guest network name is case sensitive and can be up to 32 characters You then manually configure the wireless devices in your network to use the guest network name in addition to the main nonguest SSID 4 Select
32. 103 default factory settings restoring 68 default gateway 65 deleting configuration 68 keywords 56 denial of service DoS protection 55 devices attached 24 DHCP server 39 65 DHCP setting 63 DMZ server 36 DNS addresses troubleshooting 98 DNS servers 76 Domain Name Server DNS addresses 23 64 Dynamic DNS 84 DynDNS org 84 E electromagnetic emissions 105 email notices 59 erasing configuration 68 Ethernet cables checking 94 Ethernet light troubleshooting and 95 96 N300 Wireless Gigabit Router WNR3500Lv2 F factory default settings restoring 68 factory settings list of 103 restoring 10 file sharing 48 firmware version 63 firmware upgrading 18 62 fragmentation length 71 fragmented data packets 36 front panel 9 G games online QoS for 42 gateway IP address 23 Genie NETGEAR 17 guest networks 29 66 H host name 22 host trusted 56 inbound traffic allowing or blocking 75 installing NETGEAR Genie 17 installing with the Setup Wizard 32 Internet connection setting up 22 troubleshooting 97 Internet light troubleshooting and 95 Internet port 32 63 Internet Relay Chat IRC 77 Internet service provider ISP account information 16 Internet Setup screen 22 login 16 Internet services blocking access 57 Internet setup 22 interval poll 64 IP addresses current 63 DHCP 16 dynamic 84 reserved 40 IP subnet mask 63 K keywords 56 L label product 10
33. D v Wireless Settings A Guest Network Name SSID NETGEARO2 Name SSID NETGEAR Guest Region North America Wireless AP O Channel Auto 1 Broadcast Name Mode Up to 145 Mbps Wireless isolation off Wireless AP On Allow guest to access on Broadcast Name On My Local Network Router Information Hardware Version The router model Firmware Version The version of the router firmware It changes if you upgrade the router firmware GUI Language Version The localized language of the GUI LAN Port MAC Address The Media Access Control address This is the unique physical address being used by the Ethernet LAN port of the router e IP Address The IP address being used by the Ethernet LAN port of the router The default is 192 168 1 1 e DHCP Server Identifies whether the router s built in DHCP server is active for the LAN attached devices Internet Provider WAN Setup MAC Address The Media Access Control address This is the unique physical address being used by the Internet WAN port of the router IP Address The IP address being used by the Internet WAN port of the router If no address is shown or the address is 0 0 0 the router cannot connect to the Internet Connection This shows if the router is using a fixed IP address on the WAN If the value is DHCP Client the router obtains an IP address dynamically from the ISP IP Subnet Mask The IP subnet mask being used by the Internet WAN port of the rout
34. ED Home USB Drive Approved Devices Setup Wizard ee TF 4a C Allow only approved devices WPS Wizard Approved USB Devices Volume Name Device Name Capacity gt USB Storage gt Security gt Setup Available U SB Devices Volume Name Device Name Capacity v Advanced Setup Add gt Administration Wireless Settings Wireless Repeating Function Port Forwarding Port Tri 3 Dynamic DNS Static Routes Remote Management USB Settings UPnP IPv6 Traffic Meter 7 Help Center Show Hide Help Center This screen shows the approved USB devices and the available USB devices You can remove or add approved USB devices 3 To add an approved USB device select it from the Available USB Devices list and then click Add 4 Select the Allow only approved devices check box 5 Click Apply so that your change takes effect If you want to work with another USB device you have to first click the Safely Remove USB Device button for the currently connected USB device Connect the other USB device and repeat this process USB Storage 53 N300 Wireless Gigabit Router WNR3500Lv2 Connect to the USB Drive from a Remote Computer To connect to the USB drive from remote computers with a web browser you have to use the router s Internet port IP address If you are using Dynamic DNS you can type the DNS name rather than the IP address You can view the router s Internet IP address from the dashboard on the Basic Home
35. ISP O Use Static IP Address IP Address IP Subnet Mask Gateway IP Address Domain Name Server DNS Address Get Automatically from ISP Help Center Show Hide Help Center The fields that display in the Internet Setup screen depend on whether or not your Internet connection requires a login e Yes Select the encapsulation method and enter the login name If you want to change the login time out enter a new value in minutes e No Enter the account and domain names only if needed 2 Enter the settings for the IP address and DNS server The default settings usually work fine If you have problems with your connection check the ISP settings 3 Click Apply to save your settings 4 Click Test to test your Internet connection If the NETGEAR website does not display within 1 minute see Chapter 9 Troubleshooting Internet Setup Screen Fields The following descriptions explain all of the possible fields in the Internet Setup screen Note that which fields display in this screen depends on whether or not an ISP login is required Does Your ISP Require a Login Answer either yes or no These fields display when no login is required e Account Name If required Enter the account name provided by your ISP This might also be called the host name e Domain Name If required Enter the domain name provided by your ISP These fields display when your ISP requires a login Genie Basic Settings 22 N300 Wireless
36. N300 Wireless Gigabit Router WNR3500Lv2 2 Inthe Port Forwarding screen configure the router to forward the HTTP service to the local address of your web server at 192 168 1 33 HTTP port 80 is the standard protocol for web servers 3 Optional Register a host name with a Dynamic DNS service and configure your router to use the name as described in Dynamic DNS on page 84 To access your web server from the Internet a remote user has to know the IP address that has been assigned by your ISP However if you use a Dynamic DNS service the remote user can reach your server by a user friendly Internet name such as mynetgear dyndns org Set Up Port Triggering Port triggering is a dynamic extension of port forwarding that is useful in these cases e More than one local computer needs port forwarding for the same application but not simultaneously e An application needs to open incoming ports that are different from the outgoing port When port triggering is enabled the router monitors outbound traffic looking for a specified outbound trigger port When the router detects outbound traffic on that port it remembers the IP address of the local computer that sent the data The router then temporarily opens the specified incoming port or ports and forwards incoming traffic on the triggered ports to the triggering computer While port forwarding creates a static mapping of a port number or range to a single local computer port triggerin
37. N300 Wireless Gigabit Router WNR3500Lv2 To receive email logs and alerts from the router select the Turn Email Notification On check box In the Your Outgoing Mail Server field enter the name of your ISP s outgoing SMTP mail server such as mail mylSP com You might be able to find this information in the configuration screen of your email program If you leave this field blank log and alert messages are not sent by email Enter the email address to which logs and alerts are sent in the Send to This Email Address field This email address is also used for the From address If you leave this field blank log and alert messages are not sent by email If your outgoing email server requires authentication select the My Mail Server requires authentication check box Fill in the User Name and Password fields for the outgoing email server You can have email alerts sent immediately when someone attempts to visit a blocked site and you can specify that logs are sent automatically If you select the Weekly Daily or Hourly option and the log fills up before the specified period the log is automatically emailed to the specified email address After the log is sent the log is cleared from the router s memory If the router cannot email the log file the log buffer might fill up In this case the router overwrites the log and discards its contents Click Apply to save your settings Security 60 Administration Managing your netwo
38. NETGEAR N300 Wireless Gigabit EE Router wNR3500lv2 User Manual 7 N300 Wireless Gigabit Router WNR3500Lv2 2011 NETGEAR Inc All rights reserved No part of this publication may be reproduced transmitted transcribed stored in a retrieval system or translated into any language in any form or by any means without the written permission of NETGEAR Inc Technical Support Thank you for choosing NETGEAR To register your product get the latest product updates or get support online visit us at http support netgear com Phone US amp Canada only 1 888 NETGEAR Phone Other Countries See Support information card Trademarks NETGEAR the NETGEAR logo and Connect with Innovation are trademarks and or registered trademarks of NETGEAR Inc and or its subsidiaries in the United States and or other countries Information is subject to change without notice Other brand and product names are registered trademarks or trademarks of their respective holders 2011 NETGEAR Inc All rights reserved Statement of Conditions To improve internal design operational function and or reliability NETGEAR reserves the right to make changes to the products described in this document without notice NETGEAR does not assume any liability that may occur due to the use or application of the product s or circuit layout s described herein Contents Chapter 1 Hardware Setup Unpack Your ROB ous cess 19 SR EE E RRREWE
39. PS instructions that came with the device The device is now connected to your router 3 Repeat steps 1 2 to add other WPS wireless devices Getting Started with NETGEAR Genie 20 Genie Basic Settings Your Internet connection and network This chapter explains the features available from the Genie Basic Home screen shown in the following figure This Internet v Wireless 7 T 1 P AS i i Attached Devices Ww ua a GS Parental Controls gt Internet Wireless Attached Devices Name SSID NETGEAI Key Password preciousc i i Parental Controls ReadySHARE Guest Network Ready SHARE STATUS GOOD Number of Devices 1 Guest Network Name SSID NETGEAR Gu STATUS NOT ENABLED STATUS No USB drive Key Password None chapter contains the following sections Internet Setup Attached Devices Parental Controls ReadySHARE USB Storage Basic Wireless Settings Guest Networks 21 N300 Wireless Gigabit Router WNR3500Lv2 Internet Setup The Internet Setup screen is where you view or change ISP information 1 From the Home screen select Internet The following screen displays Home Internet Setup GL ED Wireless gt Does your Internet connection require a login O Yes Parental Controls gt No Attached Devices Ready SHARE Guest Network Account Name If Required WNR3500Lv2 Domain Name If Required Scroll to view senn more settings Get Dynamically from
40. Router FAQ SEARCH HELP GO a In the QoS Policy for field enter a descriptive name for the new application or game b In the Connection Type field select either TCP UDP or both TCP UDP and specify the port number or range of port numbers used by the application or game From the Priority list select the priority that this traffic should receive relative to other applications and traffic when accessing the Internet The options are Low Normal High and Highest Click Apply to save this rule to the QoS Policy list and return to the QoS Setup screen QoS for a Router LAN Port Tocreate a QoS policy for a device connected to one of the router s LAN ports 1 2 3 Select Advanced gt Setup gt QoS Setup to display the QoS Setup screen Select the Turn Internet Access QoS On check box Click the Setup QoS Rule button Click the Add Priority Rule button Genie Advanced Home 43 N300 Wireless Gigabit Router WNR3500Lv2 4 From the Priority Category list select Ethernet LAN Port as shown in the following figure ADVANCED ADVANCED Home QoS Priority Rules Setup Wizard WPS Wizard v Setup Priority Internet Setup QoS Policy for LAN Port 1 Wireless Setup Priority Category Ethemet LAN Port v WAN Selim LAN Port TE LAN Setup r Priority High Guest Network USB Storage Security Administration Advanced Setup 5 From the LAN port list select the LAN port that will have a QoS p
41. Run In the field provided type ping followed by the IP address of the router as in this example Troubleshooting 100 N300 Wireless Gigabit Router WNR3500Lv2 ping www routerlogin net 3 Click OK You should see a message like this one Pinging IP address with 32 bytes of data If the path is working you see this message Reply from IP address bytes 32 time NN ms TTL xxx If the path is not working you see this message Request timed out If the path is not functioning correctly you could have one of the following problems e Wrong physical connections For a wired connection make sure that the numbered LAN port LED is on for the port to which you are connected Check that the appropriate LEDs are on for your network devices If your router and computer are connected to a separate Ethernet switch make sure that the link LEDs are on for the switch ports that are connected to your computer and router e Wrong network configuration Verify that the Ethernet card driver software and TCP IP software are both installed and configured on your computer Verify that the IP address for your router and your computer are correct and that the addresses are on the same subnet Test the Path from Your Computer to a Remote Device After verifying that the LAN path works correctly test the path from your computer to a remote device 1 From the Windows toolbar click the Start button and then select Run 2
42. SE Tx or 1000BASE T RJ 45 Wireless Maximum wireless signal rate complies with the IEEE 802 11 standard See the footnote for the previous table Radio data rates Auto Rate Sensing Data encoding standards IEEE 802 11n version 2 0 IEEE 802 11n IEEE 802 11g IEEE 802 11b 2 4 GHz Maximum computers per wireless network Limited by the amount of wireless network traffic generated by each node typically 50 70 nodes Operating frequency range 2 412 2 462 GHz US 2 412 2 472 GHz Japan 2 412 2 472 GHz Europe ETSI 802 11 security WPA PSK and WPA2 PSK Supplemental Information 105 Notification of Compliance NETGEAR wireless routers gateways APs Regulatory Compliance Information Note This section includes user requirements for operating this product in accordance with National laws for usage of radio spectrum and operation of radio devices Failure of the end user to comply with the applicable requirements may result in unlawful operation and adverse action against the end user by the applicable National regulatory authority Note This product s firmware limits operation to only the channels allowed in a particular Region or Country Therefore all options described in this user s guide may not be available in your version of the product Europe EU Declaration of Conformity CEO Marking by the above symbol indicates compliance with the Essential Requirements of the R am
43. SI REESE ERES OE 8 Hardware Features sus nunana Gk E RGCRG EROR XA AUGE XR RR RA A Xd RE 8 Front Panel usas soe tx or EA REA Y YU HE odd ooo RP EAE PEG E 9 Bae Panels cist e teed RReRTAREPFGRREYG SPEq ERU SE Gd 10 EODol sona eA SRS AE E Sq ERI RP PEARCE ED TERN REN x 10 Poston Todi ROWS uos uri yap bp degna d Garde dede podra bdo 11 Prepare the ROU 66 0 eae k thee Re Eh de ER e ERR EE Sa dede 11 Cable Y OU ESSE ao dcau a9 cathe eh RC qol eae E Cet 13 Verify ihe Cabling cias 0440004544 wx RR ck RAE EY Ra RR E RACE tutasi 14 Chapter 2 Getting Started with NETGEAR Genie Router Setup Preparation 00 000 0c eee eee eee 16 Use Standard TCP IP Properties for DACP 2252022044 ecneaas 16 Gather ISP Ihformaltioli ausis eso preme RR RR RH uae 16 Wireless Devices and Security Settings 0 000 eae 16 Types of Logins and ACCESS asse see xo dca ERR REA RESGa A RA 16 NETGEAR Genio GEUD L4 d ecuee Sele rhe does Pes 54 54s SR RSE 17 Use NETGEAR Genie after Installation 205 T Upgrade Router Firmware 0 000 cece ence ee 18 Router Dashboard Basic Home Screen iiiilseslieeses 19 Add Wireless Devices or Computers to Your Network 20 Mannal Neod Luisa dice qux dpidckd dE SoR agate doe er RULE ieee abs dodo 20 Wi Fi Protected Setup WPS Method 0 0000 eee 20 Chapter 3 Genie Basic Settings lateret SelllDa eoe Che A EUR REOR n RELIER ERES Ta
44. SSID or other wireless security settings you are disconnected when you click Apply To avoid this problem use a computer with a wired connection to access the router 1 On the Basic Home screen select Wireless to display the Wireless Settings screen Home Wireless Settings Internet E Attached Devices Wireless Network v Enable SSID Broadcast Parental Controls Enable Wireless Isolation Ready Shere x Name SSID NETGEAR02 Guest Network Region Channel Auto v Mode Up to 145 Mbps Y Security Options O None WPA2 PSK AES O WPA PSK TKIP WPA2 PSK AES Passphrase preciouscarrot347 8 63 characters or 64 hex digits Help Center p Show Hide Help Center You can scroll down to view more settings The screen sections settings and procedures are explained in the following sections 2 Make any changes that are needed and click Apply to save your settings 3 Set up and test your wireless devices and computers to make sure that they can connect wirelessly If they do not check the following e Is your wireless device or computer connected to your network or another wireless network in your area Some wireless devices automatically connect to the first open network without wireless security that they discover e Does your wireless device or computer show up on the Attached Devices screen If it does then it is connected to the network e f you are not sure what the network nam
45. UM T 68 Dart PASI no ua dad eroe Db box d Rd e pui pola dob ia b dias 69 Password ROGOVOl acusa eek 3x REA NOR EENES ORIGO ERG E SRqS 69 N300 Wireless Gigabit Router WNR3500Lv2 Chapter 8 Advanced Settings Advanced Wireless Settings 0 0 cece nec eee eene 71 Wireless Repeating Function WDS 0 465 0402 enn 72 Wireless Repeating Function 000 e eee eee eee 73 Set Up the Base SIIIOD Lis co ccs e Rea RRDRERAGGRE REAR REDE HS 74 Set Up a Repeater Unit 0 0002 eee 75 Port Forwarding and Triggering sss Rr eR PCR Y RP RA NES ER T9 Remote Computer Access Basics nauan nananana 76 Port Triggering to Open Incoming Porte i ss iossais aus 77 Port Forwarding to Permit External Host Communications 78 How Port Forwarding Differs from Port Triggering 79 Set Up Port Forwarding to Local Servers 0 00 cece eas 79 Add Custom SONICS eee ekes Kee ERI ERRAMVEZSRRARRERAEEE Rd 80 Editing or Deleting a Port Forwarding Entry 00005 81 Set Up Por Tg aso22e6s0b baton deere Ki ene ed TIRES EXE TPS 82 DPI DS s as PAX PEOR PER eM PEE Pr GC ER 84 SUE ROOS 5 328 454345 EPGITPEEGINEREEPIPETSRRE NERA ER SRS 86 Remote Marsgsmernt cc4s0624465 40 soe ede AR AR EURO RAO ROS 88 LB SellFilii s cine tartan worm hoeered eatin PEE EIXGQSUSEREES 89 Universal Plug and PIS caua dk ad ote tee eee Ree Ro CR he Ra 89 PEUT 91 TMC WANG APT 91 Chapter9 Troubleshooting
46. When the router establishes a WPS connection the LED is solid green and the router WPS screen displays a confirmation message 4 Repeat Step 2 and Step 3 to add another WPS client to your network Setup Menu Slect Advanced gt Setup to display the Setup menu The following selections are available Internet Setup This is a shortcut to the same Internet Setup screen that you can access from the dashboard on the Basic Home screen See nternet Setup on page 22 Wireless Setup This is a shortcut to the same Wireless Settings screen that you can access from the dashboard on the Basic Home screen See Basic Wireless Settings on page 26 Guest Network This is a shotcut to the same Guest Network screen that you can access from the dashboard on the Basic Home screen See Guest Networks on page 29 WAN Setup Internet WAN setup See WAN Setup on page 35 LAN Setup Local area network LAN setup See LAN Setup on page 38 QoS Setup Quality of Service QoS setup See Quality of Service QoS Setup on page 41 Genie Advanced Home 34 N300 Wireless Gigabit Router WNR3500Lv2 WAN Setup The WAN Setup screen lets you configure a DMZ demilitarized zone server change the Maximum Transmit Unit MTU size and enable the router to respond to a ping on the WAN Internet port Select Advanced Setup WAN Setup to view the following screen ADVANCED Setup Wizard WPS Wizard v Setup Disable Port Scan and DoS Protection
47. Wizard Detecting the Internet Connection WPS Wizard This process can take a minute or two please wait Setup USB Storage gt Security Administration The Setup Wizard searches your Internet connection for servers and protocols to determine your ISP configuration The following screen displays ADVANCED Setup Wizard Congratulations You are successfully connected to the Internet WPS Wizard Eases This router is preset with the following unique wireless network name SSID and Setup network key password gt USB Storage 2 4GHz Wireless Network Name SSID NETGEAR35 Security 5GHz Wireless Network Name SSID NETGEAR35 5G gt Administration Wireless Network Key Password fuzzyumbrella906 Advanced Setup sp HELP amp SUPPORT Documentation Support NETGEAR com Router FAQ 5 puuman Enter Search Item GO Genie Advanced Home 32 N300 Wireless Gigabit Router WNR3500Lv2 WPS Wizard The WPS Wizard helps you add a WPS capable client device a wireless device or computer to your network On the client device you need to either press its WPS button or locate its WPS PIN To use the WPS Wizard 1 Select Advanced WPS Wizard 2 Click Next The following screen lets you select the method for adding the WPS client a wireless device or computer ADVANCED Setup Wizard Select a setup method Setup You can either press the physical push button on the router
48. an MTU change A secure website that will not open or displays only part of a web page Yahoo email MSN portal Genie Advanced Home 36 N300 Wireless Gigabit Router WNR3500Lv2 America Online s DSL service e You use VPN and have severe performance problems e You used a program to optimize MTU for performance reasons and now you have connectivity or performance problems Note An incorrect MTU setting can cause Internet communication If you suspect an MTU problem a common solution is to change the MTU to 1400 If you are willing to experiment you can gradually reduce the MTU from the maximum value of 1500 problems such as the inability to access certain websites frames within websites secure login pages or FTP or POP servers until the problem goes away The following table describes common MTU sizes and applications Table 2 Common MTU sizes MTU Application 1500 The largest Ethernet packet size and the default value This is the typical setting for non PPPoE non VPN connections and is the default value for NETGEAR routers adapters and switches 1492 Used in PPPoE environments 1472 Maximum size to use for pinging Larger packets are fragmented 1468 Used in some DHCP environments 1460 Usable by AOL if you do not have large email attachments for example 1436 Used in PPTP environments or with VPN 1400 Maximum size for AOL DSL 576 Typical value to connect
49. ast Name On Mode Up to 145 Mbps Wireless isolation Off Wireless AP On Allow guest to access or Broadcast Name On My Local Network This chapter contains the following sections e Setup Wizard e WPS Wizard e Setup Menu e WAN Setup e LAN Setup e Quality of Service QoS Setup Some screens you access from the Advanced Home screen are described in separate chapters e USB Storage See Chapter 5 USB Storage e Security See Chapter 6 Security e Administration See Chapter 7 Administration e Advanced Setup See Chapter 8 Advanced Settings 31 N300 Wireless Gigabit Router WNR3500Lv2 Setup Wizard The NETGEAR Genie installation process is launched the first time you set up the router After setting up the router the first time if you want to perform this task again you can run Setup Wizard from the Advanced tab of the Genie 1 Select Setup Wizard to display the following screen ADVANCED The Smart Setup Wizard can detect the type of Internet connection that you have WPS Wizard Do you want the Smart Setup Wizard to try and detect the connection type now O ves gt Setup O No I want to configure the router myself USB Storage Security 2 Select either Yes or No want to configure the router myself If you select No you are taken to the Internet Setup screen see nternet Setup on page 22 3 If you selected Yes click Next The following screen displays ADVANCED ADVANCED Home Setup
50. at the lease expires Wireless Settings The following settings are displayed Name SSID The wireless network name SSID used by the router Region The geographic region where the router is being used It might be illegal to use the wireless features of the router in some parts of the world Channel Identifies the operating channel of the wireless port being used The default channel is Auto When Auto is selected the router finds the best operating channel available Administration 65 N300 Wireless Gigabit Router WNR3500Lv2 If you notice interference from nearby devices you can select a different channel Channels 1 6 and 11 do not interfere with each other Mode Indicates the wireless communication mode Up to 54 Mbps Up to 145 Mbps default and Up to 300 Mbps Wireless AP Indicates whether the radio feature of the router is enabled If this feature is not enabled the Wireless LED on the front panel is off Broadcast Name Indicates whether the router is broadcasting its SSID Wireless Isolation Select this check box only if you want to prevent wireless connections to the router Wi Fi Protected Setup Indicates whether Wi Fi Protected Setup is configured for this network Guest Network Name SSID The 11N wireless network name SSID used by the router The default names are NETGEAR Guest and NETGEAR 5G Guest Wireless AP Indicates whether the radio feature of the router is enabled If this feature
51. at wireless security is enabled Cod Blinking green The router is attempting to use WPS to add a wireless device or computer to the wireless network Off No WPS connection exists Hardware Setup 9 N300 Wireless Gigabit Router WNR3500Lv2 Back Panel The back panel has the connections shown in the following figure WiFi On Off button Turn the wireless radio in the router on or off Restore Factory Settings button Press and hold this button for about 5 seconds to reset the router to its factory default settings USB port Four local area network LAN 10 100 1000 Mbps Ethernet ports for connecting the router to your local computers Internet Wide Area Network WAN Ethernet port for connecting the router to a cable or DSL modem AC power adapter outlet for connecting the power adapter Power On Off button Figure 3 Back panel Label The label on the bottom of the router shows the Restore Settings button WPS PIN login information MAC address and serial number Login user name ana default password MAC address OR m sliforriag darts ae or 13 of ie FCC Rider Operctar iy reject ro te tal vin te 7 LI s 1 mere I E NETGEAR Jal WNR3 Restore Serial humber Factory Settings Figure 4 Label on router bottom See Factory Settings on page 103 for information about restoring factory settings Hardware Setup 10 N300 Wireless Gigabit Router WNR3500Lv2 Position Your Router
52. ay to set up the router because it automates many of the steps and verifies that those steps have been successfully completed It takes about 15 minutes to complete To use NETGEAR Genie to set up your router 1 Turn the router on by pressing the Power On Off button if not done yet 2 Make sure that your device is connected with an Ethernet cable to your router 3 Launch your Internet browser e If this is the first time you are setting up the Internet connection for your router the browser automatically goes to http Awww routerlogin net and the NETGEAR Genie screen displays e If you already used the NETGEAR Genie type http www routerlogin net in the address field for your browser to display the NETGEAR Genie screen See Use NETGEAR Genie after Installation on page 17 4 Follow the onscreen instructions to complete NETGEAR Genie setup NETGEAR Genie guides you through connecting the router to the Internet If the browser cannot display the web page e Make sure that the computer is connected to one of the four LAN Ethernet ports or wirelessly to the router e Make sure that the router is fully up and running Its wireless LED should turn on e Close and re open the browser to make sure the browser does not cache the previous page e Browse to http routerlogin net e Ifthe computer is set to a static or fixed IP address this is uncommon change it to obtain an IP address automatically from the router If the router d
53. ba x 22 Internet Setup Screen Fields as cee e ea e xx khan 22 Attached DEVICES ix i aed Exe 4 RR ERR eed RAE ETUR RE Sa dd 24 Paremal ons niiata ch ee D cd o dab cese cci Mou ee ub Ade 25 ReadySHARE USB Storage cisusss ska dae OR X CACROROR UR ACRCRCACACACROROA 25 Basic Wireless Settings 06 ccc eee eee eee eee eens 26 Wireless Settings Screen Fields 27 Change WPA Security Option and Passphrase 28 Guest N tWOrKS iussa Ro GCREWGGU PROC REA q ped Ong Rad Ro nds 29 Guest Network Wireless Security Options 00005 30 N300 Wireless Gigabit Router WNR3500Lv2 Chapter 4 Genie Advanced Home Soup VIAN ood eek e SHH GE oe RHR EM ole DRE RARE RO S RS dH eS edad 32 Woe Wits 5 ai ce Ea V ET sq REX ERR eerdaeb eee RE RUE awed 33 Sel MENU 25s ye556 684594 Vinee Rs DREXPRSSEROGGERQ eek RAMS 34 MAD SUB Laud aie RE ERq eee Ree SIGUE Sd ORAE ds 35 Default DMZ SBIVIF eusrecssrrkRr3 ELE RYG tinie t Yd 44000008 36 Change he MTU SZO uusquepr ae rA rinit PASE ETSI TE 36 LAN GEI d agr Geka EE a EATUR KORR ROPA Ea ba SEAS REARS 38 LAN Setup Screen Settings ocorre resserre ERROR Rue E Rd 39 Use the Router as a DHCP Server 020000 cee eee 39 Address ReservolOli i4 dida ace eh deo Adobe haee Rar c RC aan 40 Quality of Service QoS Setup ccc een ee x RR eee E Ra hx 41 Chapter 5 USB Storage USB Drive Requiremens isuca amm ma F3 Ge RIGHE SR SERRE R Gua eS 47 ReadySHARE ACCESS ocsio cs pA
54. c DNS WPS Settings Static Routes Routers PIN 26279527 Remote Management O Disable Router s PIN Keep Existing Wireless Settings IPvG Traffic Meter mc vi USB Settings Help Center p Show Hide Help Center The following settings are available in this screen Enable Wireless Router Radio You can completely turn off the wireless portion of the wireless router by clearing this check box Select this check box again to enable the wireless portion of the router When the wireless radio is disabled other members of your household can use the router by connecting their computers to the router with an Ethernet cable Note The Fragmentation Length CTS RTS Threshold and Preamble Mode options are reserved for wireless testing and advanced configuration only Do not change these settings Turn off wireless signal by schedule You can use this feature to turn off the wireless signal from your router at times when you do not need a wireless connection For instance you could turn it off for the weekend if you leave town WPS Settings You can add WPS devices to your network Wireless Card Access List Click the Set Up Access List button to display the Wireless Card Access List screen On this screen you can restrict access to your network to specific devices based on their MAC address Advanced Settings 71 N300 Wireless Gigabit Router WNR3500Lv2 Wireless Repeating Function WDS You can set the N300 Wireless Router up t
55. ce Name list select the service or game that you will host on your network If the service does not appear in the list see Add a Custom Service on page 80 3 Inthe corresponding Server IP Address field enter the last digit of the IP address of your local computer that will provide this service 4 Click Add The service appears in the list in the screen Add a Custom Service To define a service game or application that does not appear in the Service Name list you have to first determine which port number or range of numbers is used by the application You can usually determine this information by contacting the publisher of the application or user groups or newsgroups gt Toadda custom service 1 Select Advanced gt Advanced Setup gt Port Forwarding Port Triggering 2 To specify the service type select the Port Forwarding radio button Advanced Settings 80 N300 Wireless Gigabit Router WNR3500Lv2 3 Click the Add Custom Service button to display the following screen ADVANCED soup Wea EKC ETD Set Protocol TCP UDP gt Setu P External Starting Port 1 765534 gt USB Storage Extemal Ending Port 1 65534 Security F Use the same port range for Internal port emal Starting Port 1765534 Administration v Advanced Setup Internal IP address 10 0 0 Or select from currently attached devices Wireless Settings PAddress Wireless Repeating 10 0 0 2 Function p Dynamic DNS Static Routes Remote
56. ce network traffic Advertisement Time to Live The time to live for the advertisement is measured in hops steps for each UPnP packet sent The time to live hop count is the number of steps a broadcast packet is allowed to propagate for each UPnP advertisement before it disappears The number of hops can range from 1 to 255 The default value for the advertisement time to live is 4 hops which should be fine for most home networks If you notice that some devices are not being updated or reached correctly then it might be necessary to increase this value UPnP Portmap Table The UPnP Portmap Table displays the IP address of each UPnP device that is currently accessing the router and which ports internal and external that device has opened The UPnP Portmap Table also displays what type of port is open and whether that port is still active for each IP address 3 Click Apply to save your settings Advanced Settings 90 N300 Wireless Gigabit Router WNR3500Lv2 IPv You can use this feature to set up an IPv6 Internet connection type if NETGEAR Genie does not detect it automatically Tosetup an IPv6 Internet connection type 1 Select Advanced gt Advanced Setup gt IPv6 to display the following screen ADVANCED ADVANCED Home IPv6 cancel Setup Wizard WPS Wizard Internet Connection Type Disabled M Setup Auto Detect Auto Config USB Storage vesc Fixed gt Security e gt Administration PPPoE v Advan
57. ced Setup Wireless Settings Wireless Repeating Function Port Forwarding 1 Port Triggering Dynamic DNS Static Routes Remote Management USB Settings UPnP Traffic Meter Help Center 2 Select the IPv6 connection type from the list Your Internet service provider ISP can provide this information e If your ISP did not provide details you can select IPv6 Tunnel e If you are not sure select Auto Detect so that the router detects the IPv6 type that is in use e f your Internet connection does not use PPPoE DHCP or fixed but is IPv6 then select IPv6 auto config 3 Click Apply so that your changes take effect Traffic Meter Traffic metering allows you to monitor the volume of Internet traffic passing through your router s Internet port With the Traffic Meter utility you can set limits for traffic volume set a monthly limit and get a live update of traffic usage Advanced Settings 91 N300 Wireless Gigabit Router WNR3500Lv2 To monitor Internet traffic 1 Click Advanced gt Advanced Setup gt Traffic Meter to display the following screen ADVANCED ADVANCED Home Setup Wizard WPS Wizard Internet Traffic Meter C Enable Traffic Meter Setup Traffic volume control by USB Storage Monthly limit E Round up data volume for each connection by p Security Connection time control Administration Monthly limit v Advanced Setup Traffic Counter Restart traffic counter at m os Ist
58. d to be theoretically indecipherable due to the greater degree of randomness in encryption keys that it generates WPA2 PSK gets higher speed because it is usually implemented through hardware while WPA PSK is usually implemented through software WPA2 PSK uses a passphrase to authenticate and generate the initial data encryption keys Then it dynamically varies the encryption key WPS PSK WPA2 PSK Mixed Mode can provide broader support for all wireless clients WPA2 PSK clients get higher speed and security and WPA PSK clients get decent speed and security The product documentation for your wireless adapter and WPA client software should have instructions about configuring their WPA settings Genie Basic Settings 30 Genie Advanced Home Specifying custom settings This chapter explains the features available from the Genie Advanced Home screen shown in the following figure Setup Wizard Hardware Version WNR3500Lv2 MAC Address A0 21 B7 7D EB 13 WPS Wizard Firmware Version V1 0 0 10_30 0 43 IP Address 192 168 0 208 GUI Language Version V1 0 0 10 2117 1 Connection DHCP es LAN Port IP Subnet Mask USB Storage MAC Address A0 21 B7 7D EB 12 Domain Name Server 192 168 0 1 Security IP Address 192 168 1 1 gt DHCP on z manei This screen is also aranca otn i displayed through the v reiese senina Administration menu Name SSID NETGEARO2 Name SSID NETGEAR Guest Region North America Wireless AP On Channel Auto 1 Broadc
59. dress from your Internet service provider ISP Unless your ISP provides a fixed IP address your router requests an IP address from the ISP You can determine whether the request was successful using the Router Status screen gt To check the WAN IP address 1 Start your browser and select an external site such as http www netgear com 2 Access the router interface at htto www routerlogin net 3 4 Select Administration Router Status Check that an IP address is shown for the Internet port If 0 0 0 0 is shown your router has not obtained an IP address from your ISP If your router cannot obtain an IP address from the ISP you might need to force your cable or DSL modem to recognize your new router by restarting your network as described in Sequence to Restart Your Network on page 94 Troubleshooting 97 N300 Wireless Gigabit Router WNR3500Lv2 If your router is still unable to obtain an IP address from the ISP the problem might be one of the following e Your Internet service provider ISP might require a login program Ask your ISP whether they require PPP over Ethernet PPPoE or some other type of login e f your ISP requires a login the login name and password might be set incorrectly e Your ISP might check for your computer s host name Assign the computer host name of your ISP account as the account name in the Internet Setup screen e Your ISP allows only one Ethernet MAC address to connect to I
60. e SSID or password is look on the label on the bottom of your router Wireless Settings Screen Fields Wireless Network Enable SSID Broadcast This setting allows the router to broadcast its SSID so wireless stations can see this wireless name SSID in their scanned network lists This check box is selected by default To turn off the SSID broadcast clear the Allow Broadcast of Name SSID check box and click Apply Enable Wireless Isolation If this check box is selected then wireless clients computers or wireless devices that join the network can use the Internet but cannot access each other or access Ethernet devices on the network Genie Basic Settings 27 N300 Wireless Gigabit Router WNR3500Lv2 Name SSID The SSID is also known as the wireless network name Enter a 32 character maximum name in this field This field is case sensitive The default SSID is randomly generated and NETGEAR strongly recommends that you do not change this Region The location where the router is used Select from the countries in the list Note that in the United States the region is fixed to United States and is not interchangeable Channel This setting is the wireless channel used by the gateway Enter a value from 1 through 13 For products in the North America market only channels 1 through 11 can be operated Do not change the channel unless you experience interference shown by lost connections or slow data transfers If this
61. e as changing the password for wireless access The label on the bottom of your router shows your unique wireless network name SSID and password for wireless access see Label on page 10 Tosetthe password for the user name admin 1 Select Advanced gt Administration gt Set Pass word to display the following screen ADVANCED ADVANCED Home Set Password Setup Wizard WPS Wizard Setu E Old Password USB Storage SetPassword Security Repeat New Password v Administration Enable Password Recovery Router Status Logs Attached Devices Backup Settings Router Update Advanced Setup Help Center Show Hide Help Center 2 Type the old password and type the new password twice in the fields on this screen 3 If you want to be able to recover the password select the Enable Password Recovery check box 4 Click Apply so that your changes take effect Password Recovery NETGEAR recommends that you enable password recovery if you change the password for the router s user name of admin Then you will have an easy way to recover the password if it is forgotten This recovery process is supported in Internet Explorer Firefox and Chrome browsers but not in the Safari browser gt To set up password recovery 1 Select the Enable Password Recovery check box 2 Select two security questions and provide answers to them 3 Click Apply to save your changes When you use your browser to access t
62. e network interface card in your computer when your account is first opened They will then accept traffic only from the MAC address of that computer This feature allows your router to use your computer s MAC address this is also called cloning Use Default Address Use the default MAC address Use Computer MAC Address The router will capture and use the MAC address of the computer that you are now using You have to use the one computer that is allowed by the ISP Use This MAC Address Enter the MAC address that you want to use Genie Basic Settings 23 N300 Wireless Gigabit Router WNR3500Lv2 Attached Devices You can view all computers or devices that are currently connected to your network here From the Basic Home screen select Attached Devices to display the following screen BASIC Home Attached Devices Internet Wired Devices Ld IP Address MAC Address Attached Devices gt 1 10 0 0 2 00 1B 63 A2 87 2D Wireless Parental Controls Wireless Devices Wireless intruders also show up here ReadyShare gt Ld IP Address MAC Address Guest Network 2 Show Hide Help Cant HELP amp SUPPORT Documentation Support NETGEAR com Router FAQ SEARCH HELP Enter Searchem 60 Wired devices are connected to the router with Ethernet cables Wireless devices have joined the wireless network e number The order in which the device joined the network e IP Address The IP address that the router assigned t
63. each time it accesses the routers DHCP server Reserved IP addresses should be assigned to computers or servers that require permanent IP settings To reserve an IP address 1 In the Address Reservation section of the screen click the Add button 2 In the IP Address field type the IP address to assign to the computer or server Choose an IP address from the routers LAN subnet such as 192 168 1 x 3 Type the MAC address of the computer or server Tip If the computer is already on your network you can copy its MAC address from the Attached Devices screen and paste it here 4 Click Apply to enter the reserved address into the table The reserved address is not assigned until the next time the computer contacts the router s DHCP server Reboot the computer or access its IP configuration and force a DHCP release and renew To edit or delete a reserved address entry select the radio button next to the reserved address you want to edit or delete Then click Edit or Delete Genie Advanced Home 40 N300 Wireless Gigabit Router WNR3500Lv2 Quality of Service QoS Setup QoS is an advanced feature that can be used to prioritize some types of traffic ahead of others The N300 Wireless Router can provide QoS prioritization over the wireless link and on the Internet connection To configure QoS use the QoS Setup screen Select Advanced gt Setup gt QoS Setup to display the following screen ADVANCED ADVANCED Home QoS Se
64. eb page request message with the following address and port information The request message is sent to your router e Source address Your computer s IP address e Source port number 5678 which is the browser session e Destination address The IP address of www example com which your computer finds by asking a DNS server e Destination port number 80 which is the standard port number for a web server process 3 Your router creates an entry in its internal session table describing this communication session between your computer and the web server at www example com Before sending the web page request message to www example com your router stores the original information and then modifies the source information in the request message performing Network Address Translation NAT e The source address is replaced with your router s public IP address This is necessary because your computer uses a private IP address that is not globally unique and cannot be used on the Internet e The source port number is changed to a number chosen by the router such as 33333 This is necessary because two computers could independently be using the same session number Your router then sends this request message through the Internet to the web server at www example com 4 The web server at www example com composes a return message with the requested web page data The return message contains the following address and port information The web se
65. ected to the router by an Ethernet cable the corresponding numbered router LAN port LED is on Wireless Settings Make sure that the wireless settings in the computer and router match exactly e Fora wirelessly connected computer the wireless network name SSID and wireless security settings of the router and wireless computer need to match exactly e If you set up an access list in the Advanced Wireless Settings screen you have to add each wireless computer s MAC address to the router s access list Network Settings Make sure that the network settings of the computer are correct e Wired and wirelessly connected computers need to have network IP addresses on the same network as the router The simplest way to do this is to configure each computer to obtain an IP address automatically using DHCP e Some cable modem service providers require you to use the MAC address of the computer initially registered on the account You can view the MAC address in the Attached Devices screen Troubleshooting 94 N300 Wireless Gigabit Router WNR3500Lv2 Troubleshooting with the LEDs After you turn on power to the router the following sequence of events should occur 1 When power is first applied verify that the Power LED gt is on 2 Verify that the Power LED turns amber within a few seconds indicating that the self test is running 3 After approximately 30 seconds verify that The Power LED is solid green e The Interne
66. eless Repeating Function Dynamic DNS Static Routes Remote Management HELP amp SUPPORT Documentation Support NETGEAR com Router FAQ SEARCH HELP GO 3 Clear the Disable Port Triggering check box if it is selected Note If the Disable Port Triggering check box is selected after you configure port triggering port triggering is disabled However any port triggering configuration information you added to the router is retained even though it is not used In the Port Triggering Timeout field enter a value up to 9999 minutes 5 This value controls the inactivity timer for the designated inbound ports The inbound ports close when the inactivity time expires This is required because the router cannot be sure when the application has terminated Advanced Settings 83 N300 Wireless Gigabit Router WNR3500Lv2 6 Click Add Service to display the following screen ADVANCED ADVANCED Home Port Triggering Services Setup Wizard WPS Wizard Service Name Service User Setup USB Storage Service Type rcp 8 gt Security Triggering Port 1 65535 Administration Inbound Connection Connection Type Tce uDP v Advanced Setup Starting Port 1 65535 Wireless Settings Ending Port 1765535 Wireless Repeatin Function Dynamic DNS Static Routes Remote Management USB Settings UPnP IPv6 Traffic Meter HELP amp SUPPORT Documentation Support NETGEAR com Router FAQ SEARCH HELP GO I
67. er Administration 63 N300 Wireless Gigabit Router WNR3500Lv2 Domain Name Server The Domain Name Server addresses being used by the router A Domain Name Server translates human language URLs such as www netgear com into IP addresses Statistics Button On the Router Status screen in the Internet Provider WAN Setup pane click the Statistics button to display the following screen ADVANCED ane NETGEAR Router WNDRMAC ow http www routerlogin net RST_statistic htm System Up Time 00 43 19 100M Full 1997 WLAN bigin WLAN a n Poll Interval 5 secs Figure 6 System up time and poll interval statistics System Up Time The time elapsed since the router was last restarted Port The statistics for the WAN Internet and LAN Ethernet ports For each port the screen displays e Status The link status of the port e TxPkts The number of packets transmitted on this port since reset or manual clear e RxPkts The number of packets received on this port since reset or manual clear e Collisions The number of collisions on this port since reset or manual clear e Tx B s The current transmission outbound bandwidth used on the WAN and LAN ports e Rx B s The current reception inbound bandwidth used on the WAN and LAN ports e Up Time The time elapsed since this port acquired the link e Poll Interval The interval at which the statistics are updated in this screen To change
68. er are satisfactory Genie Advanced Home 39 N300 Wireless Gigabit Router WNR3500Lv2 You can specify the pool of IP addresses to be assigned by setting the starting IP address and ending IP address These addresses should be part of the same IP address subnet as the router s LAN IP address Using the default addressing scheme you should define a range between 192 168 1 2 and 192 168 1 254 although you might want to save part of the range for devices with fixed addresses The router delivers the following parameters to any LAN device that requests DHCP e An IP address from the range you have defined e Subnet mask e Gateway IP address the router s LAN IP address e Primary DNS server if you entered a primary DNS address in the Internet Setup screen otherwise the router s LAN IP address e Secondary DNS server if you entered a secondary DNS address in the Internet Setup screen To use another device on your network as the DHCP server or to manually configure the network settings of all of your computers clear the Use Router as DHCP Server check box and click Apply Otherwise leave this check box selected If this service is not enabled and no other DHCP server is available on your network you need to set your computers IP addresses manually or they will not be able to access the router Address Reservation When you specify a reserved IP address for a computer on the LAN that computer always receives the same IP address
69. er configured as its default gateway Reboot the computer and verify that the router address www routerlogin net is listed by your computer as the default gateway address e You might be running log in software that is no longer needed If your ISP provided a program to log you in to the Internet such as WinPoET you no longer need to run that software after installing your router You might need to go to Internet Explorer and select Tools gt Internet Options click the Connections tab and select Never dial a connection Changes Not Saved If the router does not save the changes you make in the router interface check the following e When entering configuration settings always click the Apply button before moving to another screen or tab or your changes are lost e Click the Refresh or Reload button in the web browser The changes might have occurred but the old settings might be in the web browser s cache Troubleshooting 99 N300 Wireless Gigabit Router WNR3500Lv2 Wireless Connectivity If you are having trouble connecting wirelessly to the router try to isolate the problem Does the wireless device or computer that you are using find your wireless network If not check the Wireless LED on the front of the router It should be lit If it is not you can press the Wireless button on the side of the router to turn the router s wireless radio back on If you disabled the router s SSID broadcast then your wireless net
70. ermine which port number or range of numbers are used by the application gt To block services 1 Select Advanced gt Security gt Block Services to display the following screen ADVANCED Setup Wizard cz WPS Wizard Setup Services Blocking USB Storage Never O Per Schedule v Security O Always Parental Controls Service Table Service Type CIS GS ELI Block Sites gt Administration Advanced Setup 2 Select either Per Schedule or Always to enable service blocking and click Apply If you selected Per Schedule specify a time period in the Schedule screen as described in Schedule Blocking on page 58 Security 57 N300 Wireless Gigabit Router WNR3500Lv2 3 Click Add to add a service The Block Services Setup screen displays ADVANCED ADVANCED Home Block Services Setup Setup Wizard WPS Wizard Service Type User Defined E Protocol TCP E Starting Port 1 65534 Setup USB Storage Ending Port 1765534 v Security Service Type User Defined Filter Services For O Only This IP Address Parental Controls Block Sites Block Services A ETT END O IP Address Range Schedule E mail 9 AIl IP Addresses Administration gt Advanced Setup HELP amp SUPPORT Documentation Support NETGEAR com Router FAQ SEARCH HELP E 4 From the Service Type list select the application or service to allow or block The list already displays several common
71. es 57 V viewing logs 66 router status 63 W WAN IP address troubleshooting 97 WAN setup 35 Wi Fi Protected Setup WPS 20 33 wireless channel 28 wireless connection troubleshooting 100 wireless connections 11 wireless devices adding to the network 20 Wireless Distribution System WDS 72 73 Wireless light troubleshooting and 96 97 wireless mode 28 wireless network name SSID broadcasting 27 described 28 product label 10 wireless network settings 28 wireless radio 71 wireless repeating 72 73 base station 74 repeater unit 75 wireless security options 30 wireless settings 26 66 checking for correct 94 SSID broadcast 27 WMM Wi Fi Multimedia 41 WPA encryption 30 WPA2 encryption 30 WPA2 PSK encryption 30 WPA PSK encryption 30 WPA PSK WPA2 PSK mixed mode 30 WPS button 20 WPS PSK encryption 30 WPS PSK WPA2 PSK encryption 30 114
72. eshooting 102 Supplemental Information This appendix provides factory default settings and technical specifications for the N300 Wireless Gigabit Router WNR3500Lv2 Factory Settings You can return the router to its factory settings Use the end of a paper clip or some other similar object to press and hold the Restore Factory Settings O button on the bottom of the router for at least 7 seconds The router resets and returns to the factory settings Your device returns to the factory configuration settings shown in the following table Table 4 Factory default settings LAN Feature Default behavior Router login User login URL www routerlogin com or www routerlogin net User name case sensitive admin Login password case sensitive password Internet WAN MAC address Use default hardware address connection WAN MTU size 1500 Port speed Autosensing Local network LAN IP 192 168 1 1 Subnet mask 255 255 255 0 DHCP server Enabled DHCP range 192 168 1 2 to 192 168 1 254 Time zone United States is Pacific time otherwise varies by region Time zone daylight saving time Disabled Allow a registrar to configure this Enabled router 103 Table 4 Factory default settings Continued N300 Wireless Gigabit Router WNR3500Lv2 Feature Default behavior Wireless Wireless communication Enabled SSID name Preset See
73. ess points in these fields Set Up the Base Station The wireless repeating function works only in hub and spoke mode The units cannot be daisy chained You have to know the wireless settings for both units You have to know the MAC address of the remote unit First set up the base station and then set up the repeater Tosetup the base station 1 Set up both units with exactly the same wireless settings SSID mode channel and security Note that the wireless security option has to be set to None or WEP 2 Select Advanced Advanced Setup Wireless Repeating to display the Wireless Repeating Function screen ADVANCED ADVANCED Home Wireless Repeating Function aci coe WPS Wizard Setup C Enable Wireless Repeating Function USB Storage Wireless MAC ofthis router A0 21 B7 7D EB 12 Security Administration Wireless Repeater Repeater IP Address v Advanced Setup Disable Wireless Client Association Base Station MAC Address Wireless Settings Port Forwarding Port Triggering Disable Wireless Client Association Dynamic DNS Repeater MAC Address 1 Static Routes Repeater MAC Address 2 Wireless Base Station Remote Management Repeater MAC Address 3 UPnP Repeater MAC Address 4 IPv6 Traffic Meter USB Settings Help Center p Show Hide Help Center 3 In the Wireless Repeating Function screen depending on the frequency you want to use select the Enable Wireless Repeating Funct
74. et select Everyone 4 Specify the port number for accessing the management interface Advanced Settings 88 N300 Wireless Gigabit Router WNR3500Lv2 Normal web browser access uses the standard HTTP service port 80 For greater security enter a custom port number for the remote web management interface Choose a number between 1024 and 65535 but do not use the number of any common service port The default is 8080 which is a common alternate for HTTP 5 Click Apply to have your changes take effect 6 When accessing your router from the Internet type your routers WAN IP address into your browser s address or location field followed by a colon and the custom port number For example if your external address is 134 177 0 123 and you use port number 8080 enter http 134 177 0 123 8080 in your browser USB Settings For added security the router can be set up to share only approved USB devices See Specify Approved USB Devices on page 52 for the procedure Universal Plug and Play Universal Plug and Play UPnP helps devices such as Internet appliances and computers to access the network and connect to other devices as needed UPnP devices can automatically discover the services from other registered UPnP devices on the network Note If you use applications such as multiplayer gaming peer to peer connections or real time communications such as instant messaging or remote assistance a feature in Windows XP you shou
75. f any parts are incorrect missing or damaged contact your NETGEAR dealer Keep the carton and original packing materials in case you need to return the product for repair Hardware Features Before you cable your router take a moment to become familiar with the label and the front and back panels Pay particular attention to the LEDs on the front panel Hardware Setup 8 N300 Wireless Gigabit Router WNR3500Lv2 Front Panel The router front panel has the status LEDs and icons shown in the figure Figure 2 Front panel Table 1 Front panel LED descriptions LED Description Power Q Solid amber The unit is starting up after being powered on Solid green The power is on and the router is ready Blinking amber A firmware update is in progress Blinking green The firmware is corrupt Off Power is not supplied to the router Internet Solid amber The IP address has not been acquired i Solid green An IP address has been received ready to transmit data c Off No Ethernet cable is connected between the router and the modem Wireless Solid blue The wireless radio is operating du Off The wireless radio is off LAN ports F 1 4 Solid green The LAN port has detected a 1 000 Mpbs link with an attached device Solid amber The LAN port has detected a 10 Mbps link with an attached device 1 Off No link is detected on this port WPS Solid green Indicates th
76. g can dynamically open ports to any computer that needs them and can close the ports when they are no longer needed Note If you use applications such as multiplayer gaming peer to peer connections real time communications such as instant messaging or remote assistance a feature in Windows XP you should also enable Universal Plug and Play UPnP according to the instructions in Universal Plug and Play on page 89 To set up port triggering you need to know which inbound ports the application needs Also you need to know the number of the outbound port that will trigger the opening of the inbound ports You can usually determine this information by contacting the publisher of the application or user groups or newsgroups gt To set up port triggering 1 Select Advanced gt Advancec Setup gt Port Forwarding Port Triggering Advanced Settings 82 N300 Wireless Gigabit Router WNR3500Lv2 2 Select the Port Triggering radio button to display the port triggering information ADVANCED ADVANCED Home Port Forwarding Port Triggering Setup Wizard x _Cancel__ WPS Wizard Please select the service type O Port Forwarding Setup 9 Port Triggering USB Storage C Disable Port Triggering Security Port Triggering Time out in minutes Administration Port Triggering Portmap Table Enable Service Name Service Type Inbound Connection Service User Add Service Edit Service v Advanced Setup Wireless Settings Wir
77. g connection status 65 repeater units 75 reserved IP adresses 40 restarting network 94 restoreing default factory settings 103 restoring configuration file 68 default factory settings 68 router interface described 19 router status viewing 63 S scheduling keyword and service blocking 59 secondary DNS 23 security 26 firewall settings 55 see also security options security options 30 security PIN 10 33 sending logs by email 59 serial number product label 10 services blocking 57 settings default See default factory settings Setup Wizard 32 sharing files 48 sites blocking 56 SMTP server 60 specifications technical 103 SSID described 28 product label 10 static routes 86 status router viewing 63 subnet mask 63 System up time 64 T technical specifications 103 technical support 2 Temporal Key Integrity Protocol TKIP 30 time to live advertisement 90 time out port triggering 83 trademarks 2 traffic metering 91 troubleshooting 93 log in access 96 router changes not saved 99 trusted host 56 U Universal Plug and Play UPnP 89 up time system 64 upgrading firmware 18 62 USB advanced configuration 51 basic storage settings 49 drive requirements 47 file sharing 48 ReadySHARE access 47 50 113 N300 Wireless Gigabit Router WNR3500Lv2 remote computer connection 54 specifying approved devices 52 unmounting a USB drive 52 USB devices approved 52 user defined servic
78. happens experiment with different channels to see which is the best Mode Up to 145 Mbps is the default Up to 54 Mbps supports 802 11g and 11b wireless devices The 300 Mbps setting allows 802 11n devices to connect at this speed Security Options Settings The Security Options section of the Wireless Settings screen lets you change the security option and passphrase Please note that NETGEAR recommends that you not change the security option or passphrase but if you want to change these settings this section explains how Do not disable security Change WPA Security Option and Passphrase 1 Under Security Options select the WPA option you want Security Options O None WPA2 PSK AES O WPA PSK TKIP WPA2 PSK AES Passphrase preciouscarrot347 8 63 characters or 64 hex digits 2 In the Passphrase field that displays when you select a WPA security option enter the network key passphrase that you want to use It is a text string from 8 to 63 characters Genie Basic Settings 28 N300 Wireless Gigabit Router WNR3500Lv2 Guest Networks Adding a guest network allows visitors at your home to use the Internet without seeing your wireless security key You can add a guest network to your wireless network gt To set up a guest network 1 Select Basic Guest Network to display the following screen Home Guest Network Settings Internet heo ain Wireless Attached Devices Wireless Settings Profile
79. hare files with your friends and family 1 Insert your USB drive into the USB port on the router either directly or with a USB cable Computers on your local area network LAN can automatically access this USB drive using a web browser or Microsoft Networking 2 If you want to specify read only access or to allow access from the Internet see USB Storage Advanced Settings on page 51 Storing Files in a Central Location for Printing This scenario is for a family that has one high quality color printer directly attached to a computer but not shared on the local area network LAN This family does not have a print server e One family member has photos on a Macintosh computer that she wants to print e The photo capable color printer is directly attached to a PC but not shared on the network e The Mac and PC are not visible to each other on the network To print photos from a Mac on the printer attached to a PC 1 On the Mac access the USB drive by typing Weadyshare in the address field of a web browser Then copy the photos to the USB drive 2 Onthe PC use a web browser or Microsoft Networking to copy the files from the USB drive to the PC Then print the files USB Storage 48 N300 Wireless Gigabit Router WNR3500Lv2 Sharing Large Files over the Internet Sending files that are larger than 5 MB can pose a problem for many email systems The router allows you to share very large files such as PowerPoint presentation
80. he QoS Setup screen and click Add Priority Rule to display the following screen WPS Wizard zasto Priority Internet Setup QoS Policy for Wireless Setup ONSE reless Sel Priority Category Applications WAN Setup am Applications Add a new application LAN Setup Priority Normal v QoS Setup Guest Network Specified Port Range gt USB Storage Connection Type TCP UDP v Security Starting Port k1 65535 Administration Ending Port 1 65535 Advanced Setup 4 In the QoS Policy for field type the name of the application or game Genie Advanced Home 42 5 6 8 N300 Wireless Gigabit Router WNR3500Lv2 In the Priority Category list select either Applications or Online Gaming In either case a list of applications or games displays in the list You can select an existing item from the list or you can scroll and select Add a New Application or Add a New Game as applicable If you add a new entry the Priority Rules screen expands as shown ADVANCED ADVANCED Home QoS Priority Rules Setup Wizard Ge GL ND WPS Wizard PN QoS Policy for v Setup Priority Category Applications 1 Guest Network WAN Setu Specified Port Range LAN Setup Connection Type f TCP UDP i tarting Port m 1 65535 Qos Setup Senha em Ending Port 1 65535 USB Storage Security gt Administration Advanced Setup HELP amp SUPPORT Documentation Support NETGEAR com
81. he dealer or an experienced radio TV technician for help Notification of Compliance 108 N300 Wireless Gigabit Router WNR3500Lv2 FCC Caution Any changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation For product available in the USA market only channel 1 11 can be operated Selection of other channels is not possible This device and its antenna s must not be co located or operation in conjunction with any other antenna or transmitter Canadian Department of Communications Radio Interference Regulations This digital apparatus TBD does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the Radio Interference Regulations of the Canadian Department of Communications Industry Canada This device complies with RSS 210 of the Industry Canada Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation IMPORTANT NOTE Radiation Exposure Statement This e
82. he router the login window displays If password recovery is enabled when you click Cancel the password recovery process starts You can then enter the saved answers to the security questions to recover the password Administration 69 Advanced Settings This chapter describes the advanced features of your router The information is for users with a solid understanding of networking concepts who want to set the router up for unique situations such as when remote access from the Internet by IP or domain name is needed This chapter includes the following sections e Advanced Wireless Settings e Wireless Repeating Function WDS e Port Forwarding and Triggering e Set Up Port Forwarding to Local Servers e Set Up Port Triggering e Dynamic DNS e Static Routes e Remote Management e USB Settings e Universal Plug and Play IPv6 e Traffic Meter 70 N300 Wireless Gigabit Router WNR3500Lv2 Advanced Wireless Settings Select Advanced gt Advanced Setup gt Wireless Settings to display the following screen ADVANCED ADVANCED Home Advanced Wireless Settings Setup Wizard WPS Wizard Setup Advanced Wireless Settings USB Storage Enable Wireless Router Radio Fragmentation Length 256 2346 CTS RTS Threshold 1 2347 gt Security gt Administration Preamble Mode Long Preamble v Advanced Setup Wireless Settings Wireless Repeating Port Forwarding Port Add a new period Triggering Dynami
83. ice that is connected to the routers USB port here From the Basic Home screen select ReadySHARE to display the USB Storage Basic Settings screen Home USB Storage Basic Settings Pc Retresh Wireless Attached Devices Network Device Name Weadyshare Parental Controls Available Network Folders Ri Wwe Tou Free Share Name Access Nasce Folder Name Volume Name Space Space Guest Network Help Center Show Hide Help Center Docente SuptNETOEA om Ro P SEARCH I Help amp Support Documentation Support amp NETGEAR com Router FAQ HELP GO Genie Basic Settings 25 N300 Wireless Gigabit Router WNR3500Lv2 This screen displays the following e Network Device Name The default is readyshare This is the name used to access the USB device connected to the router e Available Network Folders The folders on the USB device Share Name If only one device is connected the default share name is USB Storage You can click the name shown or you can type it in the address field of your web browser If Not Shared is shown the default share has been deleted and no other share for the root folder exists Click the link to change this setting Read Write Access Shows the permissions and access controls on the network folder All no password the default allows all users to access the network folder The user name account name for All no password is guest The password for admin is the sa
84. ion check box and select the Wireless Base Station radio button Advanced Settings 74 N300 Wireless Gigabit Router WNR3500Lv2 4 Enter the MAC address for one or more repeater units 5 Click Apply to save your changes Set Up a Repeater Unit Use a wired Ethernet connection to set up the repeater unit to avoid conflicts with the wireless connection to the base station Note If you are using the WNR3500Lv2 base station with a non NETGEAR router as the repeater you might need to change additional configuration settings In particular you should disable the DHCP server function on the wireless repeater AP To configure the router as a repeater unit 1 Log in to the router that will be the repeater Select Basic gt Wireless Settings and verify that the wireless settings match the base unit exactly The wireless security option has to be set to WEP or None 2 Select Advanced Wireless Repeating and select the Enable Wireless Repeating Function check box and the Wireless Repeater radio button 3 Fill in the Repeater IP Address field This IP address has to be in the same subnet as the base station but different from the LAN IP of the base station Click Apply to save your changes 5 Verify connectivity across the LANs A computer on any wireless or wired LAN segment of the router should be able to connect to the Internet or share files and printers with any other wireless or wired computer or server connected to
85. is attached to the router Tuesday Jul 26 2011 00 00 25 Admin login failure from source 10 0 0 2 Monday Jul 25 2011 23 57 23 DoS attack Smurf attack packets in last 20 sec from ip gt Advanced Setup BLZ aco Include in Log Q Help Center p Help amp Support Documenta ipport NETGEA outer FAQ que G0 Show Hide Help Center The log screen shows the following information e Date and time The date and time the log entry was recorded e Source IP The IP address of the initiating device for this log entry Target address The name or IP address of the website or news group visited or to which access was attempted e Action Whether the access was blocked or allowed To refresh the log screen click the Refresh button To clear the log entries click the Clear Log button To email the log immediately click the Send Log button Manage the Configuration File The configuration settings of the N300 Wireless Router are stored within the router in a configuration file You can back up save this file to your computer restore it or reset it to the factory default settings Administration 67 N300 Wireless Gigabit Router WNR3500Lv2 Back Up Settings To backup the router s configuration settings 1 Select Advanced gt Administration gt Backup Settings to display the following screen ADVANCED Setup Wizard _ _ _ ss ss Save a copy of current setti WPS Wizard pad Setup gt USB
86. is exposed to exploits from the Internet If compromised the DMZ server computer can be used to attack other computers on your network Incoming traffic from the Internet is usually discarded by the router unless the traffic is a response to one of your local computers or a service that you have configured in the Port Forwarding Port Triggering screen Instead of discarding this traffic you can have it forwarded to one computer on your network This computer is called the default DMZ server To set up a default DMZ server 1 On the WAN Setup screen select the Default DMZ Server check box 2 Type the IP address 3 Click Apply Change the MTU Size The Maximum Transmission Unit MTU is the largest data packet a network device transmits When one network device communicates across the Internet with another the data packets travel through many devices along the way If any device in the data path has a lower MTU setting than the other devices the data packets have to be split or fragmented to accommodate the device with the smallest MTU The best MTU setting for NETGEAR equipment is often just the default value and changing the value might fix one problem but cause another Leave MTU unchanged unless one of these situations occurs e You have problems connecting to your ISP or other Internet service and the technical support of either the ISP or NETGEAR recommends changing the MTU setting These web based applications might require
87. it Router WNR3500Lv2 Appendix A Supplemental Information Faclo SORS os scd xus ER HEE SERS GESTS ERIS HED MM Ed Rd 103 Technical Specleatleng asked eoex e PAPER rax Fresco E Y 105 Appendix B Notification of Compliance Index Hardware Setup Getting to know your router If you have not already set up your new router using the installation guide that comes in the box this chapter walks you through the hardware setup Chapter 2 Getting Started with NETGEAR Genie explains how to set up your Internet connection This chapter contains the following sections Unpack Your Router Hardware Features Position Your Router Cable Your Router Verify the Cabling For information about ReadySHARE features in your product see Chapter 5 USB Storage and www netgear com readyshare For more information about the topics covered in this manual visit the Support website at http support netgear com N300 Wireless Gigabit Router WNR3500Lv2 Unpack Your Router Open the box and remove the router cables and installation guide e e 1 2 3 4 ws Wireless N 150 Router Stand es Ethernet cable Power adapter _ Figure 1 Package contents Your box should contain the following items e N300 Wireless Gigabit Router WNR3500Lv2 e Slide on router stand e AC power adapter plug varies by region e Category 5e Cat 5E Ethernet cable e Installation guide with cabling and router setup instructions I
88. iv 1999 5 EF This device is a 2 4 GHz wideband transmission system transceiver intended for use in all EU member states and EFTA countries except in France and Italy where restrictive use applies In Italy the end user should apply for a license at the national spectrum authorities in order to obtain authorization to use the device for setting up outdoor radio links and or for supplying public access to telecommunications and or network services This device may not be used for setting up outdoor radio links in France and in some areas the RF output power may be limited to 10 mW EIRP in the frequency range of 2454 2483 5 MHZ For detailed information the end user should contact the national spectrum authority in France FCC Requirements for Operation in the United States FCC Information to User This product does not contain any user serviceable components and is to be used with approved antennas only Any product changes or modifications will invalidate all applicable regulatory certifications and approvals FCC Guidelines for Human Exposure This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and operated with minimum distance of 20 cm between the radiator and your body This transmitter must not be co located or operating in conjunction with any other antenna or transmitter FCC Declaration of Conformity We NETGEAR Inc 350 East Plu
89. ive eene eter Help Help amp Support documentation Support NETGEAR com Router FAQ SEARCH HELP ea Figure 5 Router Basic Home screen with dashboard language and online help e Home This dashboard screen displays when you log in to the router Internet Set update and check the ISP settings of your router Wireless View or change the wireless settings for your router e Attached Devices View the devices connected to your network e Parental Controls Download and set up parental controls to prevent objectionable content from reaching your computers e ReadySHARE If you connected a USB storage device to the router then it is displayed here e Guest Network Set up a guest network to allow visitors to use your router s Internet connection Advanced tab Set the router up for unique situations such as when remote access by IP or by domain name from the Internet is needed See Chapter 8 Advanced Settings Using this tab requires a solid understanding of networking concepts Help amp Support Go to the NETGEAR support site to get information help and product documentation These links work once you have an Internet connection Getting Started with NETGEAR Genie 19 N300 Wireless Gigabit Router WNR3500Lv2 Add Wireless Devices or Computers to Your Network Choose either the manual or the WPS method to add wireless devices and other equipment to your wireless network See Guest Networks on page 29 for in
90. ize in bytes The normal MTU Maximum Transmit Unit value for most Ethernet networks is 1500 bytes or 1492 bytes for PPPoE connections For some ISPs you might need to reduce the MTU This is rarely required and should not be done unless you are sure it is necessary for your ISP connection See Change the MTU Size on page 36 e NAT Filtering Network Address Translation NAT determines how the router processes inbound traffic Secured NAT provides a secured firewall to protect the computers on the LAN from attacks from the Internet but might prevent some Internet games point to point applications or multimedia applications from functioning Open NAT provides a much less secured firewall but allows almost all Internet applications to function Genie Advanced Home 35 N300 Wireless Gigabit Router WNR3500Lv2 Default DMZ Server The default DMZ server feature is helpful when you are using some online games and videoconferencing applications that are incompatible with Network Address Translation NAT The router is programmed to recognize some of these applications and to work correctly with them but there are other applications that might not function well In some cases one local computer can run the application correctly if that computer s IP address is entered as the default DMZ server A WARNING DMZ servers pose a security risk A computer designated as the default DMZ server loses much of the protection of the firewall and
91. ld enable UPnP Advanced Settings 89 N300 Wireless Gigabit Router WNR3500Lv2 gt To turn on Universal Plug and Play 1 Select Advanced Advanced Setup UPnP The UPnP screen displays ADVANCED Tawa GED CEED Ga WPS Wizard F Turn UPnP On Advertisement Period in minutes 30 Setup Advertisement Time to Live in hops 4 USB Storage UPnP Portmap Table Security Active Protocol Administration v Advanced Setup Wireloss Settings Wireless Repeating Function Port Forwarding Port Triggering Dynamic DNS Static Routes Remote Management USB Settings IPv6 Traffic Meter HELP amp SUPPORT Documentation Support NETGEAR com Router FAQ SEARCH HELP GO 2 The available settings and information in this screen are Turn UPnP On UPnP can be enabled or disabled for automatic device configuration The default setting for UPnP is disabled If this check box is not selected the router does not allow any device to automatically control the resources such as port forwarding mapping of the router Advertisement Period The advertisement period is how often the router broadcasts its UPnP information This value can range from 1 to 1440 minutes The default period is 30 minutes Shorter durations ensure that control points have current device status at the expense of additional network traffic Longer durations can compromise the freshness of the device status but can significantly redu
92. lesquiera otras disposiciones aplicables o exigibles de la Directiva 1999 5 CE EAAnvikri Greek ME THN NAPOY2A NETGEAR Inc AHAQNE OTI Radiolan 2YMMOP ONETAI NPOZ TI OYZIOAEIZ ATIAITHZEI2 KAI TIZ AOINES ZXETIKEZ AIATAZEIZ TH OAHMAZ 1999 5 EK Frangais French Par la pr sente NETGEAR Inc d clare que l appareil Radiolan est conforme aux exigences essentielles et aux autres dispositions pertinentes de la directive 1999 5 CE Italiano Italian Con la presente NETGEAR Inc dichiara che questo Radiolan conforme ai requisiti essenziali ed alle altre disposizioni pertinenti stabilite dalla direttiva 1999 5 CE Latviski Latvian Ar o NETGEAR Inc deklar ka Radiolan atbilst Direkt vas 1999 5 EK b tiskaj m prasibam un citiem ar to saistitajiem noteikumiem Lietuviu Lithuanian Siuo NETGEAR Inc deklaruoja kad Sis Radiolan atitinka esminius reikalavimus ir kitas 1999 5 EB Direktyvos nuostatas Nederlands Dutch Hierbij verklaart NETGEAR Inc dat het toestel Radiolan in overeenstemming is met de essenti le eisen en de andere relevante bepalingen van richtlijn 1999 5 EG Malti Maltese Hawnhekk NETGEAR Inc jiddikjara li dan Radiolan jikkonforma mal htigijiet essenzjali u ma provvedimenti ohrajn relevanti li hemm fid Dirrettiva 1999 5 EC Magyar Hungarian Alulirott NETGEAR Inc nyilatkozom hogy a Radiolan megfelel a vonatkoz alapvet k vetelm nyeknek s az 1999 5 EC
93. lume name from the storage device either USB drive or HDD e Total Free Space Shows the current utilization of the storage device Safely Remove a USB Drive To safely remove a USB disk drive so that no users can access it select USB Storage gt Basic Settings and click the Safely Remove USB Device button This takes the drive offline Specify Approved USB Devices For more security you can set up the router to share approved USB devices only You can access this feature from the Advanced Setup menu on the Advanced tab USB Storage 52 N300 Wireless Gigabit Router WNR3500Lv2 Tosetup approved USB devices 1 Select Advanced gt Advanced Setup gt USB Settings Th e following screen displays ADVANCED ADVANCED Home USB Storage Advanced Settings WPS Wizard gt Setup readyshare v USB Storage Workgroup Basic Settings E e Merhed v Network Connection weadyshare Media Server ic HTTP http wire hare r jin Security O HTTP via internet https 0 0 0 0 443 shares Administration o FTP j ire ri inn Advanced Setup FTP via internet ftp 0 0 0 0 shares Available Network Folders Read Write Total Free A Access Folder Name Volume Name s Si GB ns CL l Q Help Center a Show Hide Help Center Share Name 2 Click the Approved Devices button The USB Drive Approved Devices screen displays ADVANCED ADVANC
94. me one that you use to log in to the router By default it is password Folder Name Full path used by the network folder Volume Name Volume name from the storage device either USB drive or HDD Total Free Space Shows the current utilization of the storage device e Edit Click the Edit button to edit the Available Network Folders settings e Safely Remove a USB Device Click to safely remove the USB device attached to your router You can click Refresh to update this screen For more information about USB storage see Chapter 5 USB Storage Basic Wireless Settings The Wireless Settings screen lets you view or configure the wireless network setup The N300 Wireless Router comes with preset security This means that the Wi Fi network name SSID network key password and security option encryption protocol are preset in the factory You can find the preset SSID and password on the bottom of the unit Note The preset SSID and password are uniquely generated for every device to protect and maximize your wireless security To view or change basic wireless settings NETGEAR recommends that you do not change your preset security settings If you do decide to change your preset security settings make a note of the new settings and store it in a safe place where you can easily find it Genie Basic Settings 26 N300 Wireless Gigabit Router WNR3500Lv2 If you use a wireless computer to change the wireless network name
95. meria Drive San Jose CA 95134 declare under our sole responsibility that the N300 Wireless Gigabit Router WNR3500Lv2 complies with Part 15 Subpart B of FCC CFR47 Rules Operation is subject to the following two conditions e This device may not cause harmful interference and e This device must accept any interference received including interference that may cause undesired operation FCC Radio Frequency Interference Warnings amp Instructions This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following methods e Reorient or relocate the receiving antenna e Increase the separation between the equipment and the receiver e Connect the equipment into an electrical outlet on a circuit different from that which the radio receiver is connected e Consult t
96. mputer and the IRC server Your router stores the original information performs Network Address Translation NAT on the source address and port and sends this request message through the Internet to the IRC server 4 Noting your port triggering rule and having observed the destination port number of 6667 your router creates an additional session entry to send any incoming port 113 traffic to your computer 5 The IRC server sends a return message to your router using the NAT assigned source port as in the previous example say port 33333 as the destination port The IRC server also sends an identify message to your router with destination port 113 Advanced Settings 77 N300 Wireless Gigabit Router WNR3500Lv2 6 Upon receiving the incoming message to destination port 33333 your router checks its session table to determine whether there is an active session for port number 33333 Finding an active session the router restores the original address information replaced by NAT and sends this reply message to your computer 7 Upon receiving the incoming message to destination port 113 your router checks its session table and learns that there is an active session for port 113 associated with your computer The router replaces the message s destination IP address with your computer s IP address and forwards the message to your computer 8 When you finish your chat session your router eventually senses a period of inactivity in the
97. mputer at 192 168 1 123 The following sequence shows the effects of the port forwarding rule you have defined 1 The user of a remote computer opens a browser and requests a web page from www example com which resolves to the public IP address of your router The remote computer composes a web page request message with the following destination information Destination address The IP address of www example com which is the address of your router Destination port number 80 which is the standard port number for a web server process The remote computer then sends this request message through the Internet to your router Advanced Settings 78 N300 Wireless Gigabit Router WNR3500Lv2 2 Your router receives the request message and looks in its rules table for any rules covering the disposition of incoming port 80 traffic Your port forwarding rule specifies that incoming port 80 traffic should be forwarded to local IP address 192 168 1 123 Therefore your router modifies the destination information in the request message The destination address is replaced with 192 168 1 123 Your router then sends this request message to your local network 3 Your web server at 192 168 1 123 receives the request and composes a retum message with the requested web page data Your web server then sends this reply message to your router 4 Your router performs Network Address Translation NAT on the source IP address and sends this reques
98. ms select Start gt Run and enter Weadyshare in the dialog box Click OK e On Windows 7 Windows XP Windows Vista and Windows 2000 systems open Internet Explorer and enter Weadyshare in the address bar On Mac OS X version 10 2 or later enter smb readyshare in the address bar e n My Network Places enter Weadyshare in the address bar USB Storage 47 N300 Wireless Gigabit Router WNR3500Lv2 File Sharing Scenarios You can share files on the USB drive for a wide variety of business and recreational purposes The files can be any PC Mac or Linux file type including text files Word PowerPoint Excel MP3 pictures and multimedia USB drive applications include e Sharing multimedia with friends and family such as MP3 files pictures and other multimedia with local and remote users e Sharing resources on your network You might want to store files in a central location so that you do not have to power up a computer to perform local sharing In addition you can share files between Macintosh Linux and PC computers by using the USB drive as a go between across the systems e Sharing files such as Word documents PowerPoint presentations and text files with remote users A few common uses are described in the following sections Sharing Photos You can create your own central storage location for photos and multimedia This eliminates the need to log in to and pay for an external photo sharing site Tos
99. n the Service Name field type a descriptive service name 8 In the Service User list select Any the default to allow this service to be used by any computer on the Internet Otherwise select Single address and enter the IP address of one computer to restrict the service to a particular computer 9 Select the service type either TCP or UDP or both TCP UDP If you are not sure select TCP UDP 10 In the Triggering Port field enter the number of the outbound traffic port that will cause the inbound ports to be opened 11 Enter the inbound connection port information in the Connection Type Starting Port and Ending Port fields 12 Click Apply The service appears in the Port Triggering Portmap table Dynamic DNS If your Internet service provider ISP gave you a permanently assigned IP address you can register a domain name and have that name linked with your IP address by public Domain Name Servers DNS However if your Internet account uses a dynamically assigned IP address you do not know in advance what your IP address will be and the address can change frequently In this case you can use a commercial Dynamic DNS service This type of service lets you register your domain to their IP address and forwards traffic directed at your domain to your frequently changing IP address If your ISP assigns a private WAN IP address such as 192 168 x x or 10 x x x the Dynamic DNS service will not work because private addresses are
100. ng PPPoE try troubleshooting your Internet connection Totroubleshoot a PPPoE connection 1 Login to the router 2 Select Maintenance Router Status 3 Click Connection Status If all of the steps indicate OK then your PPPoE connection is up and working Troubleshooting 98 N300 Wireless Gigabit Router WNR3500Lv2 If any of the steps indicate Failed you can attempt to reconnect by clicking Connect The router continues to attempt to connect indefinitely If you cannot connect after several minutes you might be using an incorrect service name user name or password There also might be a provisioning problem with your ISP Note Unless you connect manually the router does not authenticate using PPPoE until data is transmitted to the network Troubleshooting Internet Browsing If your router can obtain an IP address but your computer is unable to load any web pages from the Internet check the following e Your computer might not recognize any DNS server addresses A DNS server is a host on the Internet that translates Internet names such as www addresses to numeric IP addresses Typically your ISP provides the addresses of one or two DNS servers for your use If you entered a DNS address during the router s configuration restart your computer Alternatively you can configure your computer manually with a DNS address as explained in the documentation for your computer e Your computer might not have the rout
101. nternet and might check for your computer s MAC address In this case do one of the following Inform your ISP that you have bought a new network device and ask them to use the router s MAC address Configure your router to clone your computer s MAC address If your router can obtain an IP address but your computer is unable to load any web pages from the Internet e Your computer might not recognize any DNS server addresses A DNS server is a host on the Internet that translates Internet names such as www addresses to numeric IP addresses Typically your ISP provides the addresses of one or two DNS servers for your use If you entered a DNS address during the router s configuration reboot your computer and verify the DNS address You can configure your computer manually with DNS addresses as explained in your operating system documentation e Your computer might not have the router configured as its TCP IP gateway If your computer obtains its information from the router by DHCP reboot the computer and verify the gateway address e You might be running login software that is no longer needed If your ISP provided a program to log you in to the Internet such as WinPoET you no longer need to run that software after installing your router You might need to go to Internet Explorer and select Tools Internet Options click the Connections tab and select Never dial a connection Troubleshooting PPPoE If you are usi
102. nto your modem and into the Internet port of the router Internet DEN x E NETGEAR Hardware Setup 13 N300 Wireless Gigabit Router WNR3500Lv2 6 Locate the cable you removed from the modem in step 4 Securely insert that cable into a LAN port on the router such as LAN port 1 Ie i Internet Li n o uu z Your network cables are connected and you are ready to start your network It is important that you start your network in the correct sequence first power on the modem and after it finishes starting up power on the router Verify the Cabling Verify that your router is cabled correctly by checking the router LEDs Turn on the router by pressing the Power On Off button on the back e gt The Power LED is green when the router is turned on 1 The LAN port LED is green for each PC cabled to the router by an Ethernet cable The Wireless LED is on i The Internet LED is on If it is not make sure that the Ethernet cable is securely attached to the router Internet port and the modem and that the modem is powered on Verify that the LAN 1 LEDs 1 through 4 are lit for any computers cabled to the router by an Ethernet cable Hardware Setup 14 Getting Started with NETGEAR Genie Connecting to the router This chapter explains how to use NETGEAR Genie to set up your router after you complete cabling as described in the installation guide
103. o be used as a wireless access point AP Doing this enables the router to act as a wireless repeater A wireless repeater connects to another wireless router as a client where the network to which it connects becomes the ISP service Wireless repeating is a type of Wireless Distribution System WDS A WDS allows a wireless network to be expanded through multiple access points instead of using a wired backbone to link them The following figure shows a wireless repeating scenario i e E 6 a WR s UN Repeater Base station access point access point Figure 8 Wireless repeating scenario Note If you use the wireless repeating function you need to select either WEP or None as a security option in the Wireless Settings screen The WEP option displays only if you select the wireless mode Up to 54 Mbps in the Wireless Settings screen Wireless Base Station The router acts as the parent access point bridging traffic to and from the child repeater access point as well as handling wireless and wired local computers To configure this mode you have to know the MAC addresses of the child repeater access point Advanced Settings 72 N300 Wireless Gigabit Router WNR3500Lv2 Wireless Repeater The router sends all traffic from its local wireless or wired computers to a remote access point To configure this mode you have to know the MAC address of the remote parent access point For you to se
104. o this device when it joined the network Note that this number can change if a device is disconnected and rejoins the network MAC Address The unique MAC address for each device does not change The MAC address is typically shown on the product label e Device Name If the device name is known it is shown here You can click Refresh to update this screen Genie Basic Settings 24 N300 Wireless Gigabit Router WNR3500Lv2 Parental Controls The first time you select Parental Controls from the Basic Home screen you are automatically directed to the Internet where you can learn more about Live Parental Controls or download the application The following screen displays Login Help NETGEAR Search Enter Keywords Go Products Svc Provider Solutions Where to Buy Support Portners Community About W Shopping Cort Home ien Parmi entente Print Live Parental Controls NETGEAR Live Parental Controls powered by OpenDNS is a router based Web filtering solution ve available on NETGEAR Wireless N router and Sven gateway products dy ue ptpa Blocks up to 50 categories of Internet content Designed to protect you from identity theft ms And it s FREE for NETGEAR customers Q Live Parental Controls pomered by OpenDNS If you want to use Live Parental Controls click Download Now Follow the wizard steps for setup ReadySHARE USB Storage You can view information about a USB storage dev
105. oes not connect to the Internet 1 Review your settings to be sure that you have selected the correct options and typed everything correctly 2 Contact your ISP to verify that you have the correct configuration information 3 Read Chapter 9 Troubleshooting If problems persist register your NETGEAR product and contact NETGEAR technical support Use NETGEAR Genie after Installation When you first set up your router NETGEAR Genie automatically starts when you launch an Internet browser on a computer that is connected to the router You can use NETGEAR Genie again if you want to view or change settings for the router Getting Started with NETGEAR Genie 17 N300 Wireless Gigabit Router WNR3500Lv2 1 Launch your browser from a computer or wireless device that is connected to the router 2 Type http www routerlogin net or http www routerlogin com The login window displays User name admin Password FRR Remember my password 3 Enter admin for the router user name and password for the router password both in lowercase letters Note The router user name and password are different from the user name and password for logging in to your Internet connection See Types of Logins and Access on page 16 for more information Upgrade Router Firmware When you set up your router and are connected to the Internet the router automatically checks for you to see if a newer firmware is available If it is a message is di
106. olicy 6 From the Priority list select the priority that this port s traffic should receive relative to other applications and traffic when accessing the Internet The options are Low Normal High and Highest Click Apply to save this rule to the QoS Policy list and return to the QoS Setup screen 8 In the QoS Setup screen click Apply QoS for a MAC Address gt To create a QoS policy for traffic from a specific MAC address 1 Select Advanced Setup QoS Setup and click the Setup QoS Rule button The QoS Setup screen displays 2 Click Add Priority Rule Genie Advanced Home 44 7 8 N300 Wireless Gigabit Router WNR3500Lv2 From the Priority Category list select MAC Address to display the following screen ADVANCED ADVANCED Home QoS Priority Rules a CD CC a Priority Internet Setup QoS Policy for Wireless Setup WAN Setup LAN Setup MAC Device List Qos Setup QoS Policy Priority Device Name MAC Address Priority Category MAC Address v Guest Network Oo Pri MAC 6D8F19 Normal TECHPUBS 00 1A 6B 6D 8F 19 gt USB Storage Security MAC Address Administration Device Name Advanced Setup Priority If the device to be prioritized appears in the MAC Device List select its radio button The information from the MAC Device List populates the policy name MAC Address and Device Name fields If the device does not appear in the MAC Device List click Refresh If it still does not appear
107. ollowing screen ADVANCED Setup Wizard GED WPS Wizard gt Setup To learn more about advanced content filtering and keyword blocking features from NETGEAR please go to gt USB Storage www netgear com lpc v Security Keyword Blocking Never Parental Controls O Per Schedule O aways Block Services Schedule Type keyword or domain name here E mail gt Administration Add Keyword Advanced Setup Block sites containing these keywords or domain names Y Help Center Show Hide Help Center 2 Select one of the keyword blocking options e Per Schedule Turn on keyword blocking according to the Schedule screen settings e Always Turn on keyword blocking all the time independent of the Schedule screen 3 In the Keyword field enter a keyword or domain click Add Keyword and click Apply The Keyword list supports up to 32 entries Here are some sample entries e Specify XXX to block http www badstuff com xxx html e Specify com if you want to allow only sites with domain suffixes such as edu or gov e Enter a period to block all Internet browsing access gt To delete a keyword or domain 1 Select the keyword you want to delete from the list 2 Click Delete Keyword and then Apply to save your changes gt To specify a trusted computer You can exempt one trusted computer from blocking and logging The computer you exempt has to have a fixed IP address 1 In the Trusted IP Address field
108. ollowing types of traffic e Specific applications e Specific online games e Individual Ethernet LAN ports of the router e Aspecific device by MAC address Genie Advanced Home 41 N300 Wireless Gigabit Router WNR3500Lv2 To specify prioritization of traffic you have to create a policy for the type of traffic and add the policy to the QoS Policy table in the QoS Setup screen For convenience the QoS Policy table lists many common applications and online games that can benefit from QoS handling QoS for Applications and Online Gaming Tocreate a QoS policy for applications and online games 1 In the QoS Setup screen select the Turn Internet Access QoS On check box 2 Click the Setup QoS Rule button to see the existing priority rules On this screen you can edit or delete a rule by selecting its radio button and clicking either the Edit or Delete button You can also delete all of the rules by simply clicking the Delete All button ADVANCED WPS Wizard v Setup Enable WMM Wi Fi multimedia settings Internet Setup Wireless Setup Turn Internet Access QoS On WAN Setup LAN Setup Turn Bandwidth Control On Untnkbanawiah Maximum 28 pe 17 Guest Network Automatically check Internet Uplink bandwidth USB Storage QoS Priority Rule lis Security Administration Advanced Setup Help Center p Show Hide Help Center 3 To add a priority rule scroll down to the bottom of t
109. ou are employed This router s address on your LAN is 192 168 1 100 e Your company s network address is 134 177 0 0 When you first configured your router two implicit static routes were created A default route was created with your ISP as the gateway and a second static route was created to your local network for all 192 168 1 x addresses With this configuration if you attempt to access a device on the 134 177 0 0 network your router forwards your request to the ISP The ISP forwards your request to the company where you are employed and the request is likely to be denied by the company s firewall In this case you have to define a static route telling your router that 134 177 0 0 should be accessed through the ISDN router at 192 168 1 100 In this example e The Destination IP Address and IP Subnet Mask fields specify that this static route applies to all 134 177 x x addresses e The Gateway IP Address field specifies that all traffic for these addresses should be forwarded to the ISDN router at 192 168 1 100 e Ametric value of 1 will work since the ISDN router is on the LAN Private is selected only as a precautionary security measure in case RIP is activated Advanced Settings 86 N300 Wireless Gigabit Router WNR3500Lv2 Tosetup a static route 1 Select Advanced gt Advanced Setup gt Static Routes and click Add to display the following screen ADVANCED ADVANCED Home Static Routes Setup Wizard WPS Wizard
110. outer to forward specific incoming protocols to computers on your local network In addition to servers for specific applications you can also specify a default DMZ server to which all other incoming protocols are forwarded Before starting you need to determine which type of service application or game you want to provide and the local IP address of the computer that will provide the service The server computer has to always have the same IP address Advanced Settings 79 N300 Wireless Gigabit Router WNR3500Lv2 Tosetup port forwarding Tip To ensure that your server computer always has the same IP address use the reserved IP address feature of your N300 Wireless Router 1 Select Advanced Setup gt Port Forwarding Port Triggering to display the following screen ADVANCED Port Forwarding Port Triggerinc Setup Wizard Please select the service type WPS Wizard Port Forwarding 2 Port Triggering gt Setup Service Name Server IP Address T 0 0 o Service Name External Start Port External End Port Internal Start Port Internal End Port Internal IP addi USB Storage Security Administration CEDEN v Advanced Setup Add Custom Service Wireless Settings Dynamic DNS Static Routes Remote Management USB Settings Traffic Meter HELP amp SUPPORT Documentation Support NETGEAR com Router FAQ SEARCH HELP Go Port Forwarding is selected as the service type 2 From the Servi
111. p TTE Directive of the European Union 1999 5 EC This equipment meets the following conformance standards EN300 328 2 4Ghz EN301 489 17 EN60950 1 For complete DoC visit the NETGEAR EU Declarations of Conformity website at http support netgear com app answers detail a_id 11621 EDOC in Languages of the European Community Language Statement Cesky Czech NETGEAR Inc t mto prohla uje Ze tento Radiolan je ve shode se z kladn mi po adavky a dal mi pr slu n mi ustanoven mi smernice 1999 5 ES Dansk Danish Undertegnede NETGEAR Inc erkl rer herved at f lgende udstyr Radiolan overholder de v sentlige krav og vrige relevante krav i direktiv 1999 5 EF Deutsch Hiermit erkl rt NETGEAR Inc dass sich das Ger t Radiolan in bereinstimmung mit den German grundlegenden Anforderungen und den brigen einschl gigen Bestimmungen der Richtlinie 1999 5 EG befindet Eesti Estonian K esolevaga kinnitab NETGEAR Inc seadme Radiolan vastavust direktiivi 1999 5 EU p hin uetele ja nimetatud direktiivist tulenevatele teistele asjakohastele s tetele 106 N300 Wireless Gigabit Router WNR3500Lv2 English Hereby NETGEAR Inc declares that this Radiolan is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC Espanol Spanish Por medio de la presente NETGEAR Inc declara que el Radiolan cumple con los requisitos esenciales y cua
112. pare the Router To ensure proper heat dissipation and for router stability it is important that you connect the stand and place your router in an upright position To prepare your router for installation 1 Carefully peel off the protective film covering both sides of your router Hardware Setup 11 N300 Wireless Gigabit Router WNR3500Lv2 2 Setup your N300 Wireless router by inserting the tabs of the stand supplied with your router into the slots on the bottom of your router as shown s sen se Ss 3 Remove the protective film covering the front panel of the router 4 Place your router in a suitable area for installation near an AC power outlet and accessible to the Ethernet cables for your wired computers Hardware Setup 12 N300 Wireless Gigabit Router WNR3500Lv2 Cable Your Router The installation guide that came in the box has a cabling diagram on the first page This section walks you through cabling with detailed illustrations 1 Connect the router the computer and the modem 2 Turn off and unplug the modem If your modem has a backup battery remove it as well 3 Locate the Ethernet cable 1 that connects your computer to the modem 1 a Internet 4 Disconnect the cable from the modem 2 You will connect it to the router later 5 Locate the Ethernet cable that came with the NETGEAR product Securely insert that Ethernet cable i
113. quipment complies with IC radiation exposure limits set forth for an uncontrolled environment This equipment should be installed and operated with minimum distance 20cm between the radiator amp your body Caution Ce dispositif est conforme la norme CNR 210 d Industrie Canada applicable aux appareils radio exempts de licence Son fonctionnement est sujet aux deux conditions suivantes 1 le dispositif ne doit pas produire de brouillage pr judiciable et 2 ce dispositif doit accepter tout brouillage recu y compris un brouillage susceptible de provoquer un fonctionnement ind sirable NOTE IMPORTANTE D claration d exposition aux radiations Cet quipement est conforme aux limites d exposition aux rayonnements IC tablies pour un environnement non contr l Cet quipement doit tre install et utilis avec un minimum de 20 cm de distance entre la source de rayonnement et votre corps GPL License Agreement GPL may be included in this product to view the GPL license agreement go to ftp downloads netgear com files GPLnotice pdf For GNU General Public License GPL related information please visit http support netgear com app answers detail a id 2649 Notification of Compliance 109 N300 Wireless Gigabit Router WNR3500Lv2 Interference Reduction Table The table below shows the Recommended Minimum Distance between NETGEAR equipment and household appliances to reduce interference in feet and meters
114. r service port number and replies from the remote computer to your router are directed to that port number If the remote server sends a reply back to a different port number your router does not recognize it and discards it However some application servers such as FTP and IRC servers send replies back to multiple port numbers Using the port triggering function of your router you can tell the router to open additional incoming ports when a particular outgoing port originates a session An example is Internet Relay Chat IRC Your computer connects to an IRC server at destination port 6667 The IRC server not only responds to your originating source port but also sends an identify message to your computer on port 113 Using port triggering you can tell the router When you initiate a session with destination port 6667 you have to also allow incoming traffic on port 113 to reach the originating computer Using steps similar to the preceding example the following sequence shows the effects of the port triggering rule you have defined 1 You open an IRC client program to start a chat session on your computer 2 Your IRC client composes a request message to an IRC server using a destination port number of 6667 the standard port number for an IRC server process Your computer then sends this request message to your router 3 Your router creates an entry in its internal session table describing this communication session between your co
115. radios in the router on and off The Wireless LED is lit when the wireless radio is turned on The Push N Connect WPS Button Blinks Amber If after using the WPS function the button blinks amber check the following Make sure that you are using the button and not the router s built in registrar e Check that PIN verification has succeeded for the wireless device you are adding to the wireless network e Make sure you have not pressed the WPS button on the side of the router after disabling the WPS feature you logged in to the router and disabled this previously e Check that the router is not in the temporary AP setup locked state if you are using the wireless repeater function Cannot Log In to the Router If you are unable to log in to the router from a computer on your local network check the following Troubleshooting 96 N300 Wireless Gigabit Router WNR3500Lv2 If you are using an Ethernet connected computer check the Ethernet connection between the computer and the router as described in the previous section Make sure that your computer s IP address is on the same subnet as the router If you are using the recommended addressing scheme your computer s address should be in the range of 192 168 1 2 to 192 168 1 254 If your computer s IP address is shown as 169 254 x x recent versions of Windows and MacOS generate and assign an IP address if the computer cannot reach a DHCP server These auto generated addre
116. re v USB Storage Workgroup Workgroup Basic Settings Basic Settings Enable Access Method Link Advanced Settings Iv Network Connection weadyshare Media Server HTTP http readyshare routerlogin net shares FTP via internet 1p 192 168 1 65 shares gt Advanced Setup Vv Security HTTP via internet http J 192 168 1 65 shares Administration ri FTP fip readyshare routeriogin net shares r1 Available Network Folders Read Write Total Free Access Access Folder Name Volume Name Space Space All All no password no password Share Name readyshare USB_Storage UA U Drive 1 9G 1 9G 922 7M zl Help Center p Show Hide Help Center Help amp Support Documentation Support NETGEAR com Router FAQ Ed o Share Name If only 1 device is connected the default share name is USB Storage You can click the name shown or you can type it in the address field of your web browser If Not Shared is shown the default share has been deleted and no other share for the root folder exists Click the link to change this setting e Read Write Access Shows the permissions and access controls on the network folder All no password the default allows all users to access the network folder The password for admin is the same one that you use to log in to the router e Folder Name Full path used by the network folder e Volume Name Vo
117. rk This chapter describes the router settings for administering and maintaining your router and home network See also Hemote Management on page 88 for information about upgrading or checking the status of your router over the Internet and Traffic Meter on page 91 for information about monitoring the volume of Internet traffic passing through your router s Internet port This chapter includes the following sections Upgrade the Router Firmware View Router Status View Logs of Web Access or Attempted Web Access Manage the Configuration File Set Password 61 N300 Wireless Gigabit Router WNR3500Lv2 Upgrade the Router Firmware The router firmware routing software is stored in flash memory You can update the firmware from the Administration menu on the Advanced tab You might see a message at the top of the Genie screens when new firmware is available for your product You can use the Check button on the Router Update screen to check and update to the latest firmware for your product if new firmware is available gt To check for new firmware and update your router 8 Select Advanced gt Administration gt Router Update to display the following screen ADVANCED ADVANCED Home Router Upgrade Setup Wizard WPS Wizard Setup Check for new version from the internet Check Click Locate and select the upgrade file on your hard disk Check USB Storage Security v Administration Rou
118. rver then sends this reply message to your router Source address The IP address of www example com Source port number 80 which is the standard port number for a web server process Destination address The public IP address of your router Destination port number 33333 5 Upon receiving the incoming message your router checks its session table to determine whether there is an active session for port number 33333 Finding an active session the Advanced Settings 76 N300 Wireless Gigabit Router WNR3500Lv2 router then modifies the message to restore the original address information replaced by NAT Your router sends this reply message to your computer which displays the web page from www example com The message now contains the following address and port information Source address The IP address of www example com Source port number 80 which is the standard port number for a web server process Destination address Your computer s IP address Destination port number 5678 which is the browser session that made the initial request 6 When you finish your browser session your router eventually detects a period of inactivity in the communications Your router then removes the session information from its session table and incoming traffic is no longer accepted on port number 33333 Port Triggering to Open Incoming Ports In the preceding example requests are sent to a remote computer by your router from a particula
119. s File Sharing Scenarios Basic Settings USB Storage Advanced Settings Safely Remove a USB Drive Specify Approved USB Devices Connect to the USB Drive from a Hemote Computer 46 N300 Wireless Gigabit Router WNR3500Lv2 USB Drive Requirements The router works with 1 0 and 1 1 USB Full Speed and 2 0 USB High Speed standards The approximate USB bus speeds are shown in the following table Actual bus speeds can vary depending on the CPU speed memory speed of the network and other variables Table 3 USB drive speeds Bus Speed Sec USB 1 1 12 Mbits USB 2 0 480 Mbits The router should work with most USB compliant external flash and hard drives For the most up to date list of USB drives supported by the router go to http kbserver netgear com readyshare The router supports both read and write for FAT16 FAT32 NTFS and Linux file systems EXT2 and EXT3 Note Some USB external hard drives and flash drives require drivers to be loaded in to the PC before the PC can access the USB device Such USB devices will not work with the router ReadySHARE Access Once you have set up your router you can connect any USB storage device and share the contents with other users on your network When you attach a USB storage device the router automatically scans it for files You can access your USB device in any of the following ways e On Windows 7 Windows XP Windows Vista and Windows 2000 syste
120. s or zip files over the Internet FTP can be used to easily download shared files from the router Sharing files with a remote colleague involves the following considerations e There are two user accounts admin and guest The password for admin is the same one that you use to access the router By default itis password The guest user account has no password e Onthe FTP site the person receiving the files should use the guest user account and enter any password FTP requires that you type something in the password field e Be sure to select the FTP via Internet check box in the USB Storage Advanced Settings screen This option supports both downloading and uploading of files Note You can enable the HTTP via Internet option on the Advanced USB Storage screen to share large files This option supports downloading files only Basic Settings You can view or edit basic settings for the USB storage device attached to your router You can access this feature by selecting Basic gt ReadySHARE or through Advanced gt USB Storage ReadySHARE The USB Storage Basic Settings screen displays ADVANCED ADVANCED Home USB Storage Basic Settings ee c reren Setup Network Device Name readyshare v USB Storage Available Network Folders Basic Settings aa TEUER lead te otal Free Advanced Settings Share Name train Reena Folder Name Volume Name Space All Media Server All UA U Drive 1 9G 1 9G 922 8M
121. screen to specify access to the USB storage device e Network Device Name The default is readyshare This is the name used to access the USB device connected to the router e Workgroup If you are using a Windows workgroup rather than a domain the workgroup name is displayed here The name works only in an operating system that supports NetBIOS such as Microsoft Windows e Access Method The access methods are described here Network Connection Enabled by default this connection allows all users on the LAN to have access to the USB drive HTTP Enabled by default You can type http readyshare routerlogin net shares to access the USB drive HTTP via internet Disabled by default If you enable this setting remote users can type http lt public IP address shares gt for example http 1 1 10 102 shares or a URL domain name to access the USB drive over the Internet This setting supports file uploading only FTP Disabled by default FTP via internet Disabled by default If you enable this setting remote users can access the USB drive through FTP over the Internet This setting supports both downloading and uploading of files USB Storage 51 N300 Wireless Gigabit Router WNR3500Lv2 Available Network Folders You might need to scroll down to view this section of the screen ADVANCED ADVANCED Home USB Storage Advanced Settings Setup Wizard Pere WPS Wizard Setup Network Device Name ffeadysha
122. sere OSES EERE RUPE EA e E Ed 47 File Sharing Scenarios ssceza sas rra kG OER KE did kipas E ES ERE 48 ceo or ie EEEREN EEEE ETETE ee ee ee ee 49 Add or Edit a Network Folder a nn naana anaana aaan 50 USB Storage Advanced Settings 00 c eee eee ees 51 Safely Remove a USB DEVO isis senda evade naka eee eR aS 52 Specify Approved USB Devices 20000 eee eee eeee 52 Connect to the USB Drive from a Remote Computer 54 Access the Router s USB Drive Remotely Using FTP 54 Chapter 6 Security Keyword Blocking of HTTP Traffic llle 56 Black Sorvicos Port Fitenng suzanscccbeedie ke EReR4RRYGa4 ERR 57 Sehedule Blocking 2 22 etes mee Lede eee eee fee oen 58 Security Event Email Notifications gt vis css csrsrsiisissibsa ene dan 59 Chapter 7 Administration Upgrade the Router Firmware liess nee 62 View Router Status isole esas E RREGRGeR GR XR RC A CRECEN RR o doa 63 Router Milo os eso 9X P VERG VERE RESNIDEYWIACRIXG RACES Seas 63 Internet Provider WAN Setup liil 63 Wireless SOLUS usui gene eR Mew Leeda aed RCM RR RR 65 iUa NG OVON Licietascva qua adde aw eed Va dene Xr 66 View Logs of Web Access or Attempted Web Access 66 Manage the Configuration FIO ias ccebeRa REG REPRE 4 RRO ER E RUEDA 67 Back Up Sotlilg amp cass ruere Ex EORR REOR eO E EORR ie 68 Restore Configuration Settings auis cede dea ek era uh OR CERE ewan 68 3o o MP
123. sk Bss J pss Both v QoS Setup RIP Direction Guest Network RIP Version Disabled v USB Storage v Use Router as DHCP Server gt Securit urity Starting IP Address Administration Ending IP Address Advanced Setup Address Reservation IP Address Device Name ime mee ianua 2 Enter the settings that you want to customize These settings are described in the following section LAN Setup Screen Settings 3 Click Apply to save your changes Genie Advanced Home 38 N300 Wireless Gigabit Router WNR3500Lv2 LAN Setup Screen Settings LAN TCP IP Setup e IP Address The LAN IP address of the router e IP Subnet Mask The LAN subnet mask of the router Combined with the IP address the IP subnet mask allows a device to know which other addresses are local to it and which have to be reached through a gateway or router e RIP Direction Router Information Protocol RIP allows a router to exchange routing information with other routers This setting controls how the router sends and recieves RIP packets Both is the default setting With the Both or Out Only setting the router broadcasts its routing table periodically With the Both or In Only setting the router incorporates the RIP information that it receives e RIP Version This controls the format and the broadcasting method of the RIP packets that the router sends It recognizes both formats when receiving By default the RIP f
124. splayed on the top of the screen See Upgrade the Router Firmware on page 62 for more information about upgrading firmware Click the message when it shows up and click Yes to upgrade the router with the latest firmware After the upgrade the router restarts AN CAUTION Do not try to go online turn off the router shut down the computer or do anything else to the router until the router finishes restarting and the Power LED has stopped blinking and has turned to steady green for several seconds Getting Started with NETGEAR Genie 18 N300 Wireless Gigabit Router WNR3500Lv2 Router Dashboard Basic Home Screen The router Basic Home screen has a dashboard that lets you see the status of your Internet connection and network at a glance You can click any of the six sections of the dashboard to view more detailed information The left column has the menus and at the top there is an Advanced tab that is used to access additional menus and screens NETGEAR genie WNR3500Lv2 8 Language CD Internet gt P N Wireless gt EG N Menus Attached Devices r re E e e a lick th Parental Controls gt Internet Wireless Attached Devices Clik the Ready SHARE gt NOM Name SSID NETGEAI umber of Devices 1 Dashboard Advanced ESEA x A KeylPassword preciousc mber of Devices Click to view unius i o m e view vi TT details Parental Controls ReadySHARE Guest Network STATUS NOTENABLED STATUS No USB dr
125. sses are in the range of 169 254 x x If your IP address is in this range check the connection from the computer to the router and reboot your computer If your router s IP address was changed and you do not know the current IP address clear the router s configuration to factory defaults This sets the router s IP address to 192 168 1 1 This procedure is explained in Factory Settings on page 103 Make sure that your browser has Java JavaScript or ActiveX enabled If you are using Internet Explorer click Refresh to be sure that the Java applet is loaded Try quitting the browser and launching it again Make sure that you are using the correct login information The factory default login name is admin and the password is password Make sure that Caps Lock is off when you enter this information If you are attempting to set up your NETGEAR router as an additional router behind an existing router in your network consider replacing the existing router instead NETGEAR does not support such a configuration If you are attempting to set up your NETGEAR router as a replacement for an ADSL gateway in your network the router cannot perform many gateway services for example converting ADSL or cable data into Ethernet networking information NETGEAR does not support such a configuration Cannot Access the Internet If you can access your router but you are unable to access the Internet first determine whether the router can obtain an IP ad
126. structions on how to set up a guest network Manual Method gt To connect manually 1 Open the software that manages your wireless connections on the wireless device laptop computer gaming device iPhone that you want to connect to your router This software scans for all wireless networks in your area 2 Look for your network and select it If you did not change the name of your network during the setup process look for the default Wi Fi network name SSID and select it The default SSID is located on the product label on the bottom of the router 3 Enter the router password and click Connect The default router passphrase is located on the product label on the bottom of the router 4 Repeat steps 1 3 to add other wireless devices Wi Fi Protected Setup WPS Method Wi Fi Protected Setup WPS is a standard for easily adding computers and other devices to a home network while maintaining security To use WPS make sure that all wireless devices to be connected to the network are Wi Fi certified and support WPS During the connection process the client gets the security settings from the router so that every device in the network has the same security settings gt To use WPS to join the wireless network If your wireless device supports WPS Push N Connect follow these steps 1 Press the WPS button on the router front panel 2 Within 2 minutes press the WPS button on your wireless device or follow the W
127. t LED is on Anumbered Ethernet port LED is on for any local port that is connected to a computer This indicates that a link has been established to the connected device The LEDs on the front panel of the router can be used for troubleshooting Power LED Is Off or Blinking e Make sure that the power cord is securely connected to your router and that the power adapter is securely connected to a functioning power outlet e Check that you are using the 12V DC 1 5A power adapter that NETGEAR supplied for this product e fthe Power LED blinks slowly and continuously the router firmware is corrupted This can happen if a firmware upgrade is interrupted or if the router detects a problem with the firmware If the error persists you have a hardware problem For recovery instructions or help with a hardware problem contact technical support at www netgear com support Power LED Stays Amber When the router is turned on the Power LED turns amber for about 20 seconds and then turns green If the LED does not turn green the router has a problem If the Power LED is still amber 1 minute after you turn on power to the router 1 Turn the power off and back on to see if the router recovers 2 Press and hold the Restore Factory Settings button to return the router to its factory setting as explained in Troubleshoot Your Network Using the Ping Utility on page 100 If the error persists you might have a hardware problem and should contac
128. t message through the Internet to the remote computer which displays the web page from www example com To configure port forwarding you need to know which inbound ports the application needs You usually can determine this information by contacting the publisher of the application or the relevant user groups and newsgroups How Port Forwarding Differs from Port Triggering The following points summarize the differences between port forwarding and port triggering e Port triggering can be used by any computer on your network although only one computer can use it at a time e Port forwarding is configured for a single computer on your network e Port triggering does require that you know the computer s IP address in advance The IP address is captured automatically e Port forwarding requires that you specify the computer s IP address during configuration and the IP address can never change e Port triggering requires specific outbound traffic to open the inbound ports and the triggered ports are closed after a period of no activity e Port forwarding is always active and does not need to be triggered Set Up Port Forwarding to Local Servers Using the port forwarding feature you can allow certain types of incoming traffic to reach servers on your local network For example you might want to make a local web server FTP server or game server visible and available to the Internet Use the Port Forwarding screen to configure the r
129. t technical support at www netgear com support LEDs Never Turn Off When the router is turned on the LEDs turns on for about 10 seconds and then turn off If all the LEDs stay on there is a fault within the router If all LEDs are still on 1 minute after power up Troubleshooting 95 N300 Wireless Gigabit Router WNR3500Lv2 e Cycle the power to see if the router recovers e Press and hold the Restore Factory Settings button to return the router to its factory settings as explained in Troubleshoot Your Network Using the Ping Utility on page 100 If the error persists you might have a hardware problem and should contact technical support at www netgear com support Internet or Ethernet Port LEDs Are Off If either the Ethernet port LEDs or the Internet LED does not light when the Ethernet connection is made check the following Make sure that the Ethernet cable connections are secure at the router and at the modem or computer e Make sure that power is turned on to the connected modem or computer e Be sure that you are using the correct cable When connecting the router s Internet port to a cable or DSL modem use the cable that was supplied with the cable or DSL modem This cable could be a standard straight through Ethernet cable or an Ethernet crossover cable Wireless LED Is Off If the Wireless LED stays off check to see if the Wireless On Off button on the router has been pressed This button turns the wireless
130. t up a wireless network with WDS the following conditions have to be met for both access points Both access points have to use the same SSID wireless channel and encryption mode Both access points have to be on the same LAN IP subnet That is all the access point LAN IP addresses are in the same network All LAN devices wired and wireless computers have to be configured to operate in the same LAN network address range as the access points Wireless Repeating Function Select Advanced Advanced Setup Wireless Repeating Function to view or change wireless repeater settings for the router Administration v Advanced Setup ADVANCED ADVANCED Home Wireless Repeating Function Setup Wizard Apply gt gt ED WPS Wizard Setup C Enable Wireless Repeating Function USB Storage Wireless MAC ofthis router A0 21 B7 7D EB 12 Security Wireless Repeater Repeater IP Address Disable Wireless Client Association Base Station MAC Address Wireless Repeating Wireless Base Station Port Forwarding Port Triggering Disable Wireless Client Association Dynamic DNS Repeater MAC Address 1 Static Routes Repeater MAC Address 2 Remote Management Repeater MAC Address 3 UPnP IPv6 Traffic Meter USB Settings Help Center p Show Hide Help Center Wireless Settings Repeater MAC Address 4 Enable Wireless Repeating Function Select the check box for the network to use the wireless repeating function
131. ta traffic 8 Click the Traffic Status button to get a live update on Internet traffic status on your router 9 Click Apply to save your settings Advanced Settings 92 Troubleshooting This chapter provides information to help you diagnose and solve problems you might have with your router If you do not find the solution here check the NETGEAR support site at http support netgear com for product and contact information This chapter contains the following sections Quick Tips Troubleshooting with the LEDs Cannot Log In to the Router Cannot Access the Internet Changes Not Saved Wireless Connectivity Wireless Connectivity Troubleshoot Your Network Using the Ping Utility Troubleshoot Your Network Using the Ping Utility 93 N300 Wireless Gigabit Router WNR3500Lv2 Quick Tips This section describes tips for troubleshooting some common problems Sequence to Restart Your Network Be sure to restart your network in this sequence 1 Turn off and unplug the modem Turn off the router and computers Plug in the modem and turn it on Wait 2 minutes Turn on the router and wait 2 minutes n epp Turn on the computers Check Ethernet Cable Connections Make sure that the Ethernet cables are securely plugged in e The Internet LED on the router is on if the Ethernet cable connecting the router and the modem is plugged in securely and the modem and router are turned on e For each powered on computer conn
132. ter Status Logs Attached Devices Backup Settings Set Password Router Update Advanced Setup Q Help Center p Show Hide Help Center 9 Click Check The router finds new firmware information if any is available 10 Click Yes to update and locate the firmware you downloaded the file ends in img WARNING When uploading firmware to the router do not interrupt the Web browser by closing the window clicking a link or loading a new page If the browser is interrupted it could corrupt the firmware When the upload is complete your router restarts The upgrade process typically takes about 1 minute Read the new firmware release notes to determine whether or not you need to reconfigure the router after upgrading Administration 62 N300 Wireless Gigabit Router WNR3500Lv2 View Router Status To view router status and usage information select Advanced Home or select Administration Router Status to display the following screen ADVANCED ADVANCED Home vV Router Information v Internet Port Setup Wizard Hardware Version WNR3500Lv2 MAC Address A0 21 B7 7D EB 13 WPS Wizard Firmware Version V1 0 0 10 30 0 43 IP Address 192 168 0 208 GUI Language Version V1 0 0 10_21 17 1 Connection DHCP gt Setuj E LAN Port IP Subnet Mask 255 255 255 0 gt USB Storage MAC Address A0 21 B7 7D EB12 Domain Name Server 192 168 0 1 Security IP Address 192 168 1 1 DHCP On Connection Status Administration TERE
133. the Service Provider list For example for DynDNS org select www dyndns org Select the Use a Dynamic DNS Service check box Select the name of your Dynamic DNS service provider Type the host name or domain name that your Dynamic DNS service provider gave you Type the user name for your Dynamic DNS account This is the name that you use to log in to your account not your host name Type the password or key for your Dynamic DNS account If your Dynamic DNS provider allows the use of wildcards in resolving your URL you can select the Use Wildcards check box to activate this feature For example the wildcard feature causes yourhost dyndns org to be aliased to the same IP address as yourhost dyndns org Click Apply to save your configuration Advanced Settings 85 N300 Wireless Gigabit Router WNR3500Lv2 Static Routes Static routes provide additional routing information to your router Under usual circumstances the router has adequate routing information after it has been configured for Internet access and you do not need to configure additional static routes You have to configure static routes only for unusual cases such as multiple routers or multiple IP subnets located on your network As an example of when a static route is needed consider the following case e Your primary Internet access is through a cable modem to an ISP e You have an ISDN router on your home network for connecting to the company where y
134. tup Setup Wizard c WPS Wizard v Setup Enable WMM Wi Fi multimedia settings Internet Setup Wireless Setup Turn Internet Access QoS On WAN Setup LAN Setup Uplink bandwidth Maximum 256 Kbps v Guest Network Automatically check Internet Uplink bandwidth check Turn Bandwidth Control On gt USB Storage QoS Priority Rule list econ Security Administration Advanced Setup Help Center Show Hide Help Center Enable WMM QoS for Wireless Multimedia Applications The N300 Wireless Router supports Wi Fi Multimedia Quality of Service WMM QoS to prioritize wireless voice and video traffic over the wireless link WMM QoS provides prioritization of wireless data packets from different applications based on four access categories voice video best effort and background For an application to receive the benefits of WMM QoS both it and the client running that application have to have WMM enabled Legacy applications that do not support WMM and applications that do not require QoS are assigned to the best effort category which receives a lower priority than voice and video WMM QoS is enabled by default and the Enable WMM check box is selected NETGEAR recommends that you leave this setting as it is for full N rate support You can disable it in the QoS Setup screen by clearing this check box and clicking Apply Set Up QoS for Internet Access You can give prioritized Internet access to the f
135. unction is disabled RIP 1 is universally supported It is adequate for most networks unless you have an unusual network setup RIP 2 carries more information Both RIP 2B and RIP 2M send the routing data in RIP 2 format RIP 2B uses subnet broadcasting RIP 2M uses multicasting Use Router as a DHCP Server This check box is usually selected so that the router functions as a Dynamic Host Configuration Protocol DHCP server e Starting IP Address Specify the start of the range for the pool of IP addresses in the same subnet as the router e Ending IP Address Specify the end of the range for the pool of IP addresses in the same subnet as the router Address Reservation When you specify a reserved IP address for a computer on the LAN that computer receives the same IP address each time it accesses the router s DHCP server Assign reserved IP addresses to servers that require permanent IP settings Use the Router as a DHCP Server By default the router functions as a DHCP server allowing it to assign IP DNS server and default gateway addresses to all computers connected to the router s LAN The assigned default gateway address is the LAN address of the router The router assigns IP addresses to the attached computers from a pool of addresses specified in this screen Each pool address is tested before it is assigned to avoid duplicate addresses on the LAN For most applications the default DHCP and TCP IP settings of the rout
136. ur router automatically logs you in e The ISP configuration information for your DSL account e ISP login name and password e Fixed or static IP address settings special deployment by ISP this is rare Wireless Devices and Security Settings Make sure that the wireless device or computer that you are using supports WPA or WPA2 wireless security which is the wireless security supported by the router See Basic Wireless Settings on page 26 for information about the router s preconfigured security settings Types of Logins and Access There are two separate types of logins that have different purposes It is important that you understand the difference so that you know which login to use when e Router login logs you in to the router interface from NETGEAR Genie See Use NETGEAR Genie after Installation on page 17 for details about this login e ISP login logs you in to your Internet service Your service provider has provided you with this login information in a letter or some other way If you cannot find this login information contact your service provider Wireless network key or password Your router is preset with a unique wireless network name SSID and password for wireless access This information is on the label located on the back of your router Getting Started with NETGEAR Genie 16 N300 Wireless Gigabit Router WNR3500Lv2 NETGEAR Genie Setup NETGEAR Genie runs on any device with a web browser It is the easiest w
137. uter over the Internet Tosetup remote management T Select Advanced gt Advanced Setup gt Remote Management ADVANCED Setup Wizard Cs GEL ED WPS Wizard C Turn Remote Management On B Setup Remote Management Address http 192 168 1 40 8080 USB Storage Allow Remote Access By O Only This Computer gt Security D IP Address Range Administration v Advanced Setup 9 Everyone Wireless Settings Port Number Dynamic DNS Static Routes IPv6 Traffic Meter HELP amp SUPPORT Documentation Support NETGEAR com Router FAQ SEARCH HELP GO Note Be sure to change the router s default login password to a very secure password The ideal password should contain no dictionary words from any language and contain uppercase and lowercase letters numbers and symbols It can be up to 30 characters 2 Select the Turn Remote Management On check box 3 Under Allow Remote Access By specify the external IP addresses to be allowed to access the router s remote management Note For enhanced security restrict access to as few external IP addresses as practical To allow access from a single IP address on the Internet select Only This Computer Enter the IP address that will be allowed access To allow access from a range of IP addresses on the Internet select IP Address Range Enter a beginning and ending IP address to define the allowed range To allow access from any IP address on the Intern
138. work is hidden and does not show up in your wireless client s scanning list By default SSID broadcast is enabled Does your wireless device support the security that you are using for your wireless network WPA or WPA2 If you want to view the wireless settings for the router use an Ethernet cable to connect a computer to a LAN port on the router Then log in to the router and select Basic gt Wireless Settings see Basic Wireless Settings on page 26 Note Be sure to click Apply if you make changes Wireless Signal Strength If your wireless device finds your network but the signal strength is weak check these conditions Is your router too far from your computer or too close Place your computer near the router but at least 6 feet away and see whether the signal strength improves Is your wireless signal blocked by objects between the router and your computer Troubleshoot Your Network Using the Ping Utility Most network devices and routers contain a ping utility that sends an echo request packet to the designated device The device then responds with an echo reply You can easily troubleshooting a network by using the ping utility in your computer or workstation Test the LAN Path to Your Router You can ping the router from your computer to verify that the LAN path to your router is set up correctly To ping the router from a running Windows PC 1 2 From the Windows toolbar click Start and then select

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