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User Guide for Vortex 850R Series

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1. Liberty 2 0 Burn Firmware Continue Close FW R13 01 v2 2 Figure 77 Firmware Update Screen in Liberty Installer 64 4 Liberty 4 1 Overview Vortex850R printer has a unique control panel with an easy to handle touch based user interface The purpose of this interface is to provide real time information and feedback to the user about the operation and status of the printer in order to give the user full control of the printer and a frustration free printing experience 4 2 The main screen LEFT HAND INK RIGHT HAND STATUS BAR STATUS STATUS BAR 14 38 9 10 2014 Labels printed 3 7 Remaining labels 4 JOB CONTROL O JOB STATUS STOP PRINTING Time to finish 2 seconds BUTTONS Current Job Cost per label 0 017778 EUR D Job status Printing PAUSE PRINTING NOTIFICATION BAR a RESTART JOB tt Problem with LibertyConfig ini m MAIN BUTTONS STATISTICS MAINTENANCE MY LABELS DevPrinter v2 0 0A RC1 fw Figure 78 Parts of the Main Screen of Liberty There are 7 main parts of the controller Left Hand Status Bar Right Hand Status Bar Notification Bar Ink Status Display Job Status Display Main Buttons Job Control Buttons 65 4 2 1 Left hand side status bar These three icons show the current working status of the printer CEE r Qo gt D Figure 79 Left Hand Side Status Bar 4 2 1 1 Media Types The first label shows the current media type
2. 33 34 39 40 43 43 44 46 46 46 47 51 58 58 58 59 59 60 61 63 64 65 65 65 66 67 68 68 4 1 4 2 4 3 4 2 5 4 2 6 4 2 7 4 2 8 4 1 1 4 1 1 4 1 2 4 1 3 4 1 4 4 1 5 4 1 6 4 1 7 4 1 8 4 2 1 4 2 2 4 3 2 4 3 3 4 3 4 4 3 5 4 3 6 4 3 7 Job Status Display Main Buttons Job Control Buttons Version Numbers Paper Handling amp Print Configuration Material Type Media Edge Detection Print Mode Cut Mode Adjustments Start of Job cut Batch Mode Sensor Calibration Paper Profiles My Labels Stored Jobs Creating a Stored Job Printing a Stored Job One Touch Maintenance Fixing print quality issues Service station eject home Replace Printhead Network Settings Troubleshooting Window Tilt Calibration 4 4 Statistics 69 70 70 71 72 73 73 74 74 75 75 75 76 77 79 79 83 84 85 85 85 86 86 88 89 1 Introduction The purpose of this manual is to describe the operation of the Vortex850R label printer The first section provides and overview of the Memjet print technology to make you familiar with the terms and basics of this new technology that forms the basis of the Vortex850R printer series The following sections walk you through the installation steps explain the components of the printer and their roles and then teach you how to operate your printer The manual ends with a maintenance and troubleshooting guide 1 1 Introduction to Memjet p
3. 83 4 3 One Touch Maintenance The role of the maintenance window is to make printer maintenance functions accessible and control the quality of printing One Touch Maintenance CLEAR COLOR MIXING FIX DROOLING FIX STREAKS FIX FADING LINES FIX OTHER ARTIFACTS CIRCULATE INK EJECT SERVICE STATION REPLACE PRINTHEAD NETWORK SETTINGS TROUBLESHOOTING Figure 105 Maintenance Window Maintenance Window Functions Clear Color Mixing Fix Drooling Fix Streaks Fix Fading Lines Fix Other Artifacts Wipe Circulate Ink Eject Service Station Replace Printhead Network Settings Clear Engine Error Prime Printhead Restart Engine Clean Rollers Troubleshooting Enee Save Debug Info Restore Network Total System Deprime Update License Disable KWS Tilt Calibration 84 4 3 2 Fixing print quality issues mui CLEAR COLOR MIXING FIX DROOLING FIX STREAKS FIX FADING LINES Figure 106 FIX OTHER ARTIFACTS ss Buttons for Fixing Print Quality These buttons perform special head cleaning steps Normally the engine s internal maintenance is sufficient for assuring good print quality However in cases of visible print quality degradations the manual cleaning buttons can be used Most options are self explanatory Fix Other Artifacts will perform a light pressure prime added to light cleaning to push bubbles out of the printhead NOTE These buttons are disabled during maintenance 4 3 3 Service station eject
4. Entries consist of a key and a value Values are editable 92 Section Key Description O jan A Contact Information lt O O The folder Liberty stores WorkingDirectory labels and prn files by default Q I The folder Liberty s DatabaseDirectory l 7 database is stored in o The folder labels are stored ra LabelDirectory gt In 2 2 The folder prn files are PrnDirectory stored in l Makes the mouse pointer visible hideMouse ne invisible lang Application language Sets if Liberty recovers incomplete enableJobRecovery j jobs on startup Mechanical offset of the left_adjustment head z in microns O c lt z Top of form adjustment in 5 tof_adjustment D microns 2 Bottom of form cutter_adjustment adjustment T in microns Password for accessing maintenance pwd_maintenancemenu 2 menu S gt pwd_maintenanceFeatures Password for A pwd_ejectSS Password for ejecting service station pwd_supervisor Supervisor password 93 Entry Context Menus Entry context menu can be accessed with the button next to the value textbox Change type Comment Remove Rename Move up Move down Move to Figure 120 Config Entry Context Menu The below table shows the functions of entry context menu items Menu item Comment Remove Rename Move up Move down Move to Change type Function Makes an entry commented uncomm
5. Goto Liberty and click on Eject Service Station button Inspect the wiper to ensure that it is spins freely with no excessive noise Check the surface of the microfiber roller MFR for any irregularities bumps divots etc or delamination peeling of the wiper surface at the seam If irregularities are seen escalate to a technician for replacement Use tweezers to remove any large clumps of debris 5 2 3 Monthly Maintenance Tasks Aerosol and debris removal Paper path optical sensor cleaning Wiper inspection Waste ink absorber inspection Ink tubing inspection Lift motor gear inspection Paper path grit roller inspection Aerosol and debris removal Paper path optical sensor cleaning Wiper inspection see at bi weekly maintenance tasks 104 Waste ink absorber inpection Waste ink absorber must be inspected every month The waste ink absorber was designed to last the life of the printer under normal printing conditions Release the waste ink tray latches at the front of the unit and slide the tray out Tet a oo Even the absorber is completely darkened with waste ink with no white showing it may still be able to hold additional ink due to evaporation The capacity of the waste ink absorber is 1 6L Visually inspect the waste ink absorber and tray to see if there is ink leaking out of the tray If yes replace the absorber with a new one Slide the waste ink tray back
6. Remove any debris found If excessive wear is observed escalate to a technician for repair Figure 132 The Lift Motor Use a lint free wipe damped with DI water to very gently clean exposed encoders Gently rotate the encoder after each wipe to ensure cleaning of the entire Surface NOTE On some printer there is a cover on the lift motor encoder that protects it from aerosol and debris No cleaninig is required on these units 108 Figure 133 Cleaning the Lift Motor Encoder Figure 134 Removing the Lift Motor Encoder Cover 109 Paper Path Grit Roller Inspection The three paper path grit rollers must be inspected every month 1 ik 1 i Ua 1 1 e p pm Gee ee eS E Eu OE O OE O E EG tii _T e 3 keal 9 r ET P Fi me Ti s Figure 135 Grit Rollers Inspect the print rollers for ink residue and debris If none is found proceed to the next PM task If residue is seen perform the following steps to remove it Figure 136 Grit Rollers with Residue Lightly moisten a toothbrush with a small amount of DI water Gently scrub the grit rollers to remove any ink or paper dust Manually rotate the rollers to ensure that they are completely clean Use a shop towel to dab the rollers and remove any excess moisture Do not rub the towel back and forth or fibers will be left on the grit rollers 110 5 2 4 Annual Maintenance Tasks Perform the following maintenance pr
7. 5 by 14 inches Original Size O Custom Resize 100 EE asx 400 O Print ory Legal 6 1 2 14 in iw Scale to fit Multi Page M Lp Pages Per Sheet Arrange Pages Right then down Print Borders My Print Settings Defaults w Replace Figure 67 Vortex Printer Series Driver Printing Preferences 2 Field Options Multi Page Pages per Sheet 1 2 4 9 16 N Up e Right then down Arrange Down then right Pages Left then down Down then left ies mnt Defaults Settings 53 Media Tab Position Adjustment 6 5 by 14 inches Horizontal Offset il l U Vertical Offset 3 Inches CO Millimetres Pixels Media Layout Inter Label Gap Black Mark Cut Sheet O Continuous Use Printer Setting Page Cutting Job Cut Use Printer Setting _ Sheets per cut Use Printer Setting oll Senn BE Replace memjet Figure 68 Vortex Printer Series Driver Printing Preferences 3 Field Option Horizontal Offset Position Adjusment Vertical Offset m Inches m Millimeters Offset units Pixels 54 Inter Label Gap Black Mark Media Layout Cut Sheet Continuous Use Printer Setting Job Cut cut at end of job Sheet per cut number of pages before cutting Use Printer Settings Page Cutting My Print Settings Defaults NOTE This section of the driver is not recommended to use as Liberty has most of these settings o
8. Add Por Delete Port Configure Port Figure 65 Driver Installation 7 50 3 9 1 Driver Specifications Printer Preferences General Tab Vortex Printer Series Driver Printing Preferences General Layout Media Import Export Services Orientation Fage Stitching 6 5 bp 14 mches Portrait Stitch D Landscape C Buffer Rotate 180 Mirrored Copies 1 Job per Copy Reverse Order a Collate Colour Selection Colour Media y O Composite Black Type C Black Orly Default bs Print Speed Size 12 IPS s Legal 1728x 14 in a Custom Sizes My Print Settings Defaults hy Replace memyeet OK Cancel Apply Help Figure 66 Vortex Printer Series Driver Printing Preferences 1 Print setting options on the General Tab Field Options Default SpeedJet Glossy Label Media Type SpeedJet Matte Label SpeedJet Standard Label SpeedJet Vellum 51 Field Media Size Print Speed and Quality Color Section My Print Settings Options Letter8 x11in Legal8 x14in Statement5 x87 in Executive 7 4 x 10 in A4 210 x 297 mm A5 148 x 210 mm A6 105 x 148 mm 4x6in 5x7in 5x8in 4x10in 4x11in 4x12in 8x10in Env Monarch 3 7 8x7 in Env Com1041 8x9 in Env DL110 x 220 mm Hagaki 100 x 148 mm 100x 150mm m 1xt1in 12 IPS 6IPS Color Monochrome Defaults 52 Layout Tab Resizing 6
9. Connection Ports Ink connection ports allow the connection of the external ink supply hoses to the print engine Unique zero insertion force ganged connectors allow all 10 ink hoses to be engaged with the printhead in one movement The printhead can be removed or installed without disconnecting any of the ink hoses Latch Ink Cartridges Figure 16 Ink Connection Ports 15 2 9 Ink Delivery System IDS The Ink Delivery System IDS is a complex system designed to cleanly and reliably deliver ink to the printhead while minimizing color mixing drop weight variation and dehydration The major components of the Ink Delivery System IDS are The disposable ink cartridges The printhead The tubing The peristaltic pump The pinch valve assembly The QA and ink level sensing electronics The buffer box 2 10 Bulkhead Assembly The bulkhead assembly includes the ink cartridges the septum for connecting to the bulkhead plate ink level PCAs the QAI chip for each ink cartridge and the buffer boxes for each ink cartridge Ink cartridge 5X Bulkhead plate Cartridge Alignment Post 10X QA Chip PCA 5X and Buffer Box 3X bracket Septum Needle 15X Figure 17 Picture of Bulkhead Assembly 16 2 11 Other IDS Components Connectors to Printhead Ink cartridge 5X Penstaltic Pump Gore Vent and i i Pinch Valve Dual Pinch Valve Bulkhead plate Figure 18 Picture of IDS Co
10. Error button If this not helps contact Customer Support Make sure that the printer is on a levelled surface Then go to OneTouch Maintenance and push Tilt Calibration button to reset the tilt sensors Restart Liberty Reconfigure the Internal LAN settings Print quality problems are detailed in the Troubleshooting Guide Please contact Customer Support for further details 136 7 Printer Specifications Printer Technology Drop on Demand Thermal Inkjet printing Printable width is 215 9 mm 8 5 inch 70 400 nozzles 14 080 per color Five channels Cyan Magenta Yellow Black 2x Print Speed 300mm s at 1 600 x 1 600 dpi black 300mm s at 1 600 x 800 dpi color 150mm s at 1 600 x 1 600 dpi black and color 12 inches s 21 6 km day Print Quality Black and color 1 600 dpi native resolution Operating Systems Microsoft Windows XP and Windows 7 Media Formats Roll Media Fan Fold Media 8 75 wide perforated 500 6 fan fold Media Handling Gap sensing Black mark sensing Continuous roll handling Media Dimensions Max media width 215 9mm 8 5 inch Minimum media width 50mm 2 inch Minimum media length 91 5mm 3 6 inch Media thickness 0 13 to 0 33mm 007 0 13 inch Interface USB 2 0 4x Ethernet 10 100T Power Interface 20 AMPS 24VDC Maximum current power supply load Ink Cartridges Dye based inks colors CMYKK Non refillable ink cartridges Cartridge size 250ml Cutter Int
11. Go to Ports tab m Change port from TCP IP to FILE or Print to File NOTE When saving a print job don t forget to put prn at the end of the filename because the driver won t do it automatically Print jobs are pre defined jobs which for later use The Vortex850R printer works with with PRN files which can be generated with the driver of the printer All PRN files must be uploaded to the printer to this location D Vortex850R Labels A JPG thumbnail also needs to be created and copied to the same folder for each print job Try to use a descriptive name for the print jobs for the PRN and JPG as well For example barcode_6ips_ 21labels_150x100 prn jpg barcode description of the label 6ips printing speed 21labels number of copies 150x100 media size NOTE Liberty needs both the PRN files and the JPG files from Liberty If one of these files is missing either have an error message appears or the print job won t be available at all 58 3 10 Installing Liberty Application Vortex 850R Liberty Installer updates your printer s settings and installs all the files and resources that your printer needs to run Liberty 2 0 The installer will give you the option to retain your original database and stored labels from the previous version Please follow the steps below during the installation process 3 10 1 Starting the Installation Before the installation make sure the USB AB cable is connected to the engine so
12. Holding the printhead cartridge by the handle Release the flaps covering the ink ports 1 and 2 Release the clip retaining the cover near the center of the printhead cartridge 3 Carefully remove the protective cover 4 Figure 44 Installing the Printhead 4 Remove the protective strip from the electrical contacts While holding the printhead cartridge by the handle with one hand grasp the pull tab with the other hand and slowly and carefully peel back the plastic strip covering the electrical contacts Figure 45 Installing the Printhead Dispose of the removed strip immediately and do not allow the removed strip to contact the electrical contacts Remove the protective strip from the printhead nozzles While holding the printhead 36 cartridge by the handle with one hand grasp the pull tab with the other hand and slowly and carefully peel back the plastic strip covering the printhead nozzles Maintain an angle of no less than 45 with the printhead surface when pulling on the Strip _Noless than 45 Figure 46 Installing the Printhead 5 Dispose of the removed strip immediately and do not allow the removed strip to contact the electrical contacts or the printhead nozzles Raise the printhead latch fully until it is upright so you can insert the printhead into the printer at an angle Figure 47 Installing the Printhead 6 When the printhead cartridge is fully inserte
13. N label This option enables you to create e g individually cut labels No cut 74 4 1 4 Adjustments Adjustments Tof Bof Cutter D Figure 90 Adjustment Settings The table below shows the adjustment setting possibilities Adjustment TOF Top of Form BOF Bottom of Form Cutter NOTE The values are set in microns 1000 micron 1 millimeter 4 1 5 Start of Job cut W Start of Job cut Figure 91 Start of Job Cut If the Start of Job Cut checkbox is checked the printer executes a cut before starting a new job which ensures the top edge of the paper to be straight 4 1 6 Batch Mode Batch mode Timeout s Figure 92 i Batch Mode If batch mode is enabled the printer will wait for the specified timeout before starting to print All the jobs arriving during the timeout will be combined into a single job Every new job arriving during the timeout will reset the timer to its set value This feature only works with jobs arriving from the network 75 4 1 7 Sensor Calibration cI Sensor Calibration Figure 93 E Sensor Calibration Button The Sensor Calibration button opens the Sensor Calibration window where the Black Mark and Label Gap sensors sensitivity can be enhanced The below table shows the range of the sensitivity enhancement setting of the two Sensors Sensor Range Label G ee O default 7 max Sensor Black Mark O default 50 max Sensor The l
14. Paper button to feed the paper to its starting position Choose Material Type according to the media inserted to the printer 45 3 8 Connect the printer to a computer Vortex850R printer uses an Ethernet connection for printing There are different configuration steps to follow depending whether or not you have a local area network at your location NOTE Although the printer has a USB connector it is not activated as all communication between the Embedded PC and the Print Engine is working only via Ethernet connection This means that this printer cannot be used as a USB printer 3 8 1 Connecting to a local area network P address configuration If your LAN has a DHCP server that assigns IP addresses dynamically you can use the default configuration of the Vortex850R controller After power up the controller will connect to your DHCP server and request the IP address Later you can check the assigned IP address in the Configuration menu under Network Settings If you want to assign a fixed IP address to the printer manually you can do this in the hosting operating system after closing the Liberty controller Connect the printer to your local area network using a standard Ethernet cable 3 8 2 Direct connection to a personal computer 7 IP address configuration First assign an IP address to the printer in the hosting operating system after closing the Liberty controller Then assign an IP address to your personal comput
15. Set as desktop background Add to Pokki Menu Preview Rotate right Rotate left Edit with Notepad Ellen rz s az ESET NOD32 Antivirus programmal Tovabbi beallitasok Open with TortoiseSVN Hozz ad s az archivumhoz Hozz ad s ehhez ping rar T m rt s s email T m rit s ebbe ping rar s email Send to Figure 99 Creating a Stored Job 2 On Print Dialog select the Options link x 5 How do you want to print your pictures Printer Paper size Quality Vortex Printer Series Driver v A4210x297 v y OPTIONS LINK Copies of each picture OO Fit picture to frame Options Figu re 100 Creating Cancel a Stored Job 3 On the Print Settings Dialog Select the Printer Properties link to open the Vortex Printer Series Driver to configure the print 80 Sharpen for printing Only show options that are compatible with my printer Certain combinations of paper type paper size and print quality may B not print well or be available with all printers Limiting your optionsto only those that are compatible will give you the best results Colour Management Printer Properties Figure 101 Creating a Stored Job 3 Configure your print Orientation Page Stitching 297 by 210 millimetres _ Portrait C Stitch Landscape Buffer Rotate 180 Mirrored Copies Reverse Order E F Collate Colour Selection Colour Q 0 Composite Bla
16. and special handling to avoid damage and ensure quality printing NOTE The printhead is sensitive to electro static discharge ESD Use ESD protection when handling the printhead 3 6 4 Priming the Printhead Before the printhead can be used it must be primed Priming helps purge both the liquid and air in the ink lines to allow reliable printing Priming can also help to remove air bubbles from a previously primed printhead The priming process is designed to use less than 5ml of ink To prime the printhead manually Fill the main channels of the printhead Generate a pressure pulse to push out any bubbles Clean and dispose of the ink pushed out onto the nozzle plate Print out color mixed ink Cap the printhead to prevent dehydration a i ggn TUL geue e i TI y FTT LL TTT LLL 3 ggagsees la Figure 39 Picture of Printhead 33 CAUTION DO NOT touch the printhead cartridge ink couplings nozzle surface or the electrical contacts when installing the printhead cartridge Hold the printhead cartridge ONLY by the handles DO NOT unpack the Printhead Cartridge until the Printer is ready for installation Once unwrapped delay in installing the Printhead can compromise print quality due to dehydration DO NOT place an unwrapped Printhead on any surface before installing Protect the Printhead from at all times from dust fibers dirt and other contaminants 3 6 5 Installing the Printhead Ensu
17. distance between the liner edge and the label edge in millimeters can be set In this case liner edge is detected and the liner label distance is added to it resulting the final left offset of the print job Supervised NOTE This option is media dependent and should be updated each time a media with different liner label distance is used The liner edge detection is usually more stable and therefore in this case the whole detection might be more stable This mode can be also be used for non die cut materials where a left offset adjustment is needed Turns the left offset sensor off and lets the operator to give the T ff a left offset manually in millimeters 73 4 1 2 Print Mode A e E Roll to Roll O Figure 88 Print Mode Options The following table describes the print mode options Print Mode Roll to Roll Roll to Cut 4 1 3 Cut Mode O Cut after N labels The following table End of jok cut Cut Mode Cut after labels No cut Description When a Roll to Roll mode is selected the printer forwards long enough blank media through the printer to attach it to the rewinder After forwarding the paper the printer stops for 30 seconds to wait the operator to attach the paper before the job starts There is no possibility to attach the media to the rewinder Figure 89 Cut Mode Options shows cut mode options Print Mode Roll to Cut Roll to Roll Cuts at the end of each job Cuts after every
18. home S EJECT SERVICE STATION Figure 107 Eject Service Station Button This button ejects the service station for removal Home service station button automatically replaces the Eject Service station button if there is no Service Station in the printer NOTE The print engine has to be opened to eject the service station 4 3 4 Replace Printhead REPLACE PRINTHEAD Figure 108 Replace Printhead Button Changing the Printhead is an automatic process It consists of removing the ink from the head removing the old head inserting the new one then filling the system with ink again Follow the steps and wait the process to finish 85 4 3 5 Network Settings The network settings button opens the Network Interfaces dialog to display LAN connect IP address Gateway address N A Status IP address Gateway address 192 168 2 254 Status 4 3 6 ion settings Network Interfaces Connection to Engine 125 240 90 1 Subnet mask 255 255 255 0 DHCP Enabled False Up Speed 100 Mbit Local Area Connection 2 192 168 2 3 Subnet mask 255 255 255 0 DHCP Enabled True Up Speed 100 Mbit Troubleshooting Window Figure 109 Network Interfaces The Troubleshooting window can be accessed via clicking on the Troubleshooting button in the Maintenance window Troubleshooting Qa 8 amp CLEAR ENGINE ERROR PRIME PRINTHEAD RESTART ENGINE CLEAN ROLLERS CG WASH ENGINE SAVE DEBUG
19. that the installer can communicate your printer HV A QU M Z Figure 71 Connecting the USB AB Cable The name of installer file is Liberty nstaller exe As the installer has to run on the printer itself make sure your can access the file form the printer and start it The installer consists of two phases the first one updates your printer s software environment and the second one updates you Liberty control software If your software environment is already updated you will not see the first phase at all 59 3 10 2 Installing Net Framework Liberty runs in on Net Framework 4 0 If the proper version of this framework cannot be found on your printer the installer opens up a separate install dialog called Net Framework Setup Dialog Please complete this separate setup by accepting the License Agreement and selecting the Install button on the dialog and wait until the installation is complete Do not let the Net installer to restart Windows E Microsoft NET Framework 4 Setup 1 Jol x NET Framework 4 Setup TAT Please accept the license terms to continue NET MICROSOFT SOFTWARE xl M_I have read and accept the license terms H Download size estimate 0 ME Download time estimates Dial Up 0 minutes Broadband 0 minutes Yes send information about my setup experiences to Microsoft Corporation For more information read the Data Collection Policy Install Cancel Figure 72 NET Framework Setu
20. the Power button 10 2 1 Printer The Vortex850R printer is a state of the art Memjet printer designed for maximum usability and performance The major components of the printer are the print engine the controller and the control panel Figure 7 Picture of the Vortex850R printer 2 2 Print engine The print engine is the heart of the Vortex850R printer It is responsible for the actual print process The major subsystems of the engine are the mechanics paper transport ink delivery system including print head and ink tanks the print controller and a paper cutter The Vortex850R controller is responsible to control the operation for the print engine You do not need to access and use the print engine directly except when changing print heads and ink tanks Figure 8 Picture of the Print Engine 11 2 3 Printhead Figure 9 Picture of the Printhead 2 4 Printhead Cartridge Dock The printhead cartridge dock positions the page wide static high speed Memjet printhead in the correct location to maintain correct position with the print zone Dual Action Fluidic Connector Actuation Lever Output Fluidic Input Fluidic Connector Connector Lever Closed Sensor Memjet A4 Page raan Width Printhead Force Fluidic Cartridge Connector Figure 10 Picture of Fluidic Connectors and Memjet Printhead Cartridge 12 2 5 Print Mechanism During printing the print mechanism moves the paper throu
21. wiped to remove ink cross contamination and particulates The cylindrical wiper rotates to wipe the entire width of the printhead The roller rotates for the duration of the lift dwell lower cycle The intent is not to merely blot the nozzles but to have functionally translational wiping The wiper is programmable and can be rotated numerous times to perform multiple wiping operations Once wiping is complete the station drops back down A metal transfer roller cleaned by a doctor blade helps remove ink from the wiper The removed ink dries or evaporates within the wiper station When the wiper becomes contaminated to such an extent that it is no longer effective the wiper must be replaced by unlatching the two wiper retaining clips These clips can be released while the maintenance module is in the wipe position Figure 21 Picture of Wiper station 2 13 1 Printing platen The platen provides a smooth writing surface and the correct spacing between the media and the printhead During printing the paper below the printhead is maintained at a fixed dive angle from the drive roller nip and platen below the nozzles to ensure print quality Along the center of the platen there are four Porex tm micro sponges to collect ink overspray Figure 22 Picture of Printing platen 19 2 13 2 Capping spittoon station The printhead should not be allowed to dry out after priming The cap station is used when the printer is idle The cap station limits
22. D database Database path of version C SpeedStar Versions Liberty 1 3 9 old Liberty 2 0 FV R13 01 v2 2 Figure 76 Data Migration Preferences in Liberty Installer Migrating your saved labels You can access your saved labels from Liberty application if Copy labels box is checked The installer can locate your stored labels if they are saved in the default working directory of the previous version of the application Accessing your previous data In case you would like to access your previous data from Liberty you can pass an existing database file to the setup If the installer can locate your database file it offers its path If the automatic routine is unable to find your previous installation you can still browse for your old database to use Optionally you can set up a blank database selecting the Use blank database checkbox 63 3 10 5 Updating the Firmware The installer checks the firmware version on your printer and will automatically update it if necessary this process can take more than 20 minutes please be patient If you are already running the latest version of the firmware the installer will ask you to re burn it or continue Re burning the firmware puts unnecessary strain of the flash memory of the printer so please only re burn the firmware only if you have firmware related issues Vortex 850R Installer Firmware already up to date Do you want to Burn the firmware anyway Only if you know what you are doing
23. Fold the cloth and clean the nozzle plate again to remove remaining debris Figure 157 Soiled lint free cloth Close the clamshell 123 Printhead Cartridge Cleaning Remove Cartridge Preparation Lightly dampen a lint free cloth with DI water Set the wipe on a clean surface Lightly moisten the cloth strip in a PH shipping cap with a small amount of DI water and set aside Figure 158 Moisten PH Cap Perform the following steps to ensure proper printhead cartridge cleaning Connect a USB keyboard to the printer then go to Start Run on the Embedded PCand run CMD Type in the following command usbcmd c ph_ release This command will de prime the system During de priming the printhead latch will release Listen for the latch to click and observe that it is popped up when release is successful Figure 159 Released PH Latch 124 Figure 160 Released Latch and empty ink tubes Open the latch Figure 161 Opening the latch Tilt the printhead cartridge towards the rear of the unit until it clicks 125 Figure 162 Tilting PH towards rear of the unit Slide the printhead cartridge out of the print engine gt Figure 163 Sliding the PH out of the unit 126 Figure 164 Capping the PH NOTE Each time the printhead is removed clean the PPCA contacts and fluidic couplings Locate the PPCA contacts Figure 165 PPCA Contacts Use a new lint f
24. INFO RESTORE NETWORK TOTAL SYSTEM DEPRIME UPDATE LICENSE Q 86 Figure 110 Troubleshooting Window Button CLEAR ENGINE ERROR PRIME PRINTHEAD RESTART ENGINE a 000 CLEAN ROLLERS WASH ENGINE SAVE DEBUG INFO RESTORE NETWORK UPDATE LICENSE Troubleshooting Function Clear Engine Error The controller attempts to discover error states and guide the user in order to recover from these In cases when this is not sufficient or the controller failed to detect the engine error and react to it pressing this button may help clearing engine error states eg after paper jam Prime Printhead Fills the Printhead with ink Restart Engine This button executes a soft restart during this operation Liberty will temporally lose connection to the Print engine Clean Rollers This button will move the paper back and forth in the print zone to clean the rollers thus preventing contamination of the printed labels afterwards NOTE This feature requires paper to be fed into the printer Wash Engine Wash Engine opens the Engine Washing Dialog which will guide the user through the engine washing process Make sure you always read the instructions given carefully and execute them before continuing Save Debug Info Save Debug Info button starts Liberty to collect debug information from the printer and writes it to a file NOTE Liberty needs an USB connection to for this operation p
25. N Do not use an outlet that shares the same circuit with large electrical machines and appliences 26 3 5 Turning Power On Off Powering Up 1 Press the Main Power Button on the back of the Printer Powering Down 1 Press the Power button within the Liberty software and choose Shut Down Printer 2 Waint for the printer to stop processing The screen will turn to black 3 Press the Main Power Button on the back of the Printer to switch it off CAUTION Whenever powering down the unit Never remove the power cable during the shutdown process Never switch off the printer with the Main Power Button when Liberty is still running 3 6 Setting up the Printer After the printer has passed inspection install the maintenance module the printhead and the ink cartridges as explained in the following sections To set up the printer you need to do the following Install the Service Station if shipped as a separate unit Install the ink cartridges Install the printhead Turn on the Printer Unwinder setup Load label media Install the printer driver 27 3 6 1 Maintenance Module MM In case your printer is shipped with a MM as a separate unit before switching on the printer you need to install the MM After module has passed inspection Figure 31 Service Station aka Maintenance Module The Service Station cleans the Printhead Cartridge of excess ink and debris keeps the Printhead hydr
26. Series 00 19 0F 06F 4 Figure 62 Driver Installation 4 Select your printer and click next to continue setup Windows Security Alert To help potert your computer Windows Hrewall has blocked one features of this pop Do you want to keep blocking this program Name Printer Software Installer tS Publisher Memjet Windows Firewall has blocked this program from accepting connections from the Intemet or a network f you recognize the program or trust the publisher you can unblock it When should unblock a program Figure 63 Driver Installation 5 Select Unblock to let the firewall unblocking cepting connections 49 E Printer Series Driver x Unable to connect to the printer to check the firmware please check connections Do you want to retry Figure 64 Driver Installation 6 If the above dialog appears or setup asks you to let run firmware update answer NO Restart your PC or Laptop to complete installation NOTE When installing the driver on Windows 7 you can skip the Reboot process by selecting Don t reboot The system will prompt you whether the software was installed properly IMPORTANT Unselect Bidirectional Printing at printer s property page otherwise the printer will not print any jobs L coms Serial Port O com Serial Port LJ come Serial Port CO come Serial Port C FILE Print to File IPP_192 168 1 106 Universal TCP IP Port Monitor SpeedS v d
27. Tasks Aerosol and debris removal Ink may transfer from printer components into media path Remove excess ink and debris daily to ensure optimal printing NOTE If the operator finds paper debris on a starwheel check to see whether or not it is aligned with the edge of the media If so you may need to adjust the paper guide and margin so that the starwheel no longer rubs the edge of the paper Perform this procedure with the printer powered on so the platen is raised Pinch the clamshell latches to release as shown on the pictures Open the clamshell and allow the upper portion to rest on the hard stops Figure 121 Picture of the clamshell opening procedure 97 Figure 122 Picture of the opened clamshell Dampen a lint free cloth with distilled water Wipe the system components and paper path surfaces uppen and lower with a clean damp lint free cloth to remove ink overspray aerosol and debris NOTE Do not wipe the starwheels as they may release and fall out Do not clean the printhead nozzle plate at this time it will be cleaned during another task 5 Usea clean dry lint free cloth dry the inside of the unit Avoid the grit rollers since they can snag on the cloth and create debris Figure 123 Wipe Lower Surfaces 98 a t k a Figure 124 Wipe Upper Surfaces Figure 125 Removing Aerosol from Housing Surface Fold the cloth between wipes to ensure a clean uncontaminated surface is use
28. User Guide for Vortex 850R Series Last saved 16 09 2014 Updated by Copyright statement This document attachments and information contained herein are the confidential and proprietary property of Reprographic Technology and their suppliers As such this document attached files and information contained herein are subject to all nondisclosure and proprietary information agreements currently in effect with your organization Copies of this document any portion of this document or attachments may not be transmitted or disclosed to any third party without the prior written permission of Reprographic Technology All content is the confidential property of or licensed to Reprographic Technology RTI we or us and is protected under Hungarian and Foreign copyright trademark and other intellectual property laws The following statements will be included in the Appendix Warranty Safety precautions Regulatory information Environmental policy and information Recycling 1 Introduction 1 1 Introduction to Memjet print technology Printer parts and their functions 2 1 Printer 2 2 Print engine 2 3 Printhead 2 4 Printhead Cartridge Dock 2 5 Print Mechanism 2 6 Cutter 2 7 Ink Cartridges 2 8 Ink Connection Ports 2 9 Ink Delivery System IDS 2 10 Bulkhead Assembly 2 11 Other IDS Components 2 12 Maintenance Module 2 13 Wiper station 2 13 1 Printing platen 2 13 2 Capping spittoon station 2 14 Printhea
29. asic supplies no special tools are needed General Maintenance Interval Tasks Daily Bi weekly Monthly Annually As Needed Pri rinthead Wipe manual wipe PPCA Contact Cleaning EVEN PE Removal sii i Every PH IDS Fluidic Couplings Semanal Aerosol amp Debris Clean Clean Clean Clean Clean Removal Optical Sensors Clean Clean Clean PaperPath Wiper Inspection Inspect Inspect Inspect Wiper Cleaning Clean Clean Waste Ink Absorber Inspect Inspect Replace Ink Tubing Inspect Inspect Lift Motor Gear Inspect Inspect Grit Rollers Paper Path nspect Clean Moving Parts Motor Test Test Maintenance Module Clean Ink Tank Latches Inspect Cutter Inspect 96 In order to avoid personal injury always use appropriate personal protection when performing maintenance tasks Clothing protection Powder free nitrile gloves Lint free cloth wipes It is critical that the wipes used be soft to avoid scratching the printhead and lint free to avoid contaminating the printhead De ionized DI Distilled water electronics grade Use only deionized or distilled water for cleaning the unit Take care to avoid contaminating the printhead with cleaners lubricants or other chemicals WARNING Always power down the Print Engine before investigating any cable connections The printer runs off a 24 volt DC supply Although this is considered low voltage the current is sufficient enough to cause injuries 5 2 1 Daily Maintenance
30. ated and protected when not in use captures ink used to keep nozzles clear and acts as a base to support media during printing CAUTION Make sure latches on the Wiper Roller are properly closed before installing the Maintenance Module Installation steps Unpack the Maintenance Module Check that each part of the station is complete and functional Open the printer and the ink tank cover Open the print engine clamshell Locate the MM ribbon cable Connect the ribbon cable to the MM connector at the back of the service station Insert the station into the print engine 28 Figure 32 The Service Station fits in the port immediately above the Ink Tank Station Plug in the white flat flex cable to the motor PCA on the maintenance module Slide the Latch open on the Maintenance Station Circuit Board Closed Opened HALEY v Figure 33 Maintenance Module Installation 1 Plug the ribbon connector blue side up into the space under the Latch than close the Latch Open am o _ v Figure 34 Maintenance Module Installation 2 29 Slide in the connected Service Station Figure 35 Maintenance Module Installation 3 Slowly turn the gear on the print engine until the maintenance module engages Figure 36 Maintenance Module Installation 4 Close the clamshell gently to avoid causing vibration on the printhead NOTE The MM must be perfectly aligned with bar to prev
31. by changing its pictograms and its color will change according to paper status Media Type Continuous media Continuous media Die cut labels Blackmark media Blackmark media Paper pinched No paper in Paper is under Color key F ready to print F the printer F the head This happens in roll to roll mode during this time the printer cannot maintain itself Paper related error 4 2 1 2 Engine states The second label corresponds to the engine s current state once again it can change its pictograms its background color and it has a progress ring as well This icon will track the engine state in real time Engine State Standby GH standby Maintenance Per maintenance Offline Powering down Restarting 66 4 2 1 3 Cut Modes The third labels shows the current cut mode setting Print Mode Cut Mode End of job cut Roll to Cut Cut after N labels Roll to Roll No cuts 4 2 2 Right hand side status bar Labels next to language selection button inform about the state of RTI Service Engine and Local LAN connections RTi service g 2 Yl Figure 80 Right Hand Side Status Bar 4 2 2 1 Language Selection Button The language selection button opens a dropdown where the application language can be set 4 2 2 2 RTI Service States RTI Service label color reflects to license state and RTI Service status RTI Service State oo Uninitialized RTI Service checking licen
32. ch x 4 inch Printed Length 2133 60 mm Printed Area 0 33 m2 Ink Consumption 0 3176 ml Ink Cost Label Cartridge Cost not set Printed at 9 12 2014 7 40 42 AM Liberty Version v2 0 0 RC1 SERVICE CONTACT Firmware 20140519 Reseller Name Reseller x Print Engine 12345 Phone Number 123 33 456 7 Print Head BOO12N1 Email Address contact domain c Service Tag 796 060 960 om Web Address Wk O _ CHANGE CARTRIDGE pendants z COST NERNET ii Statistics Window There are 3 tabs on the upper part of the window Last Job Printhead Printer Tabs can be selected on the top of the window Liberty Version v2 0 0 RC1 Firmware 20140519 Print Engine 12345 Print Head BOO12N1 Fi 114 igure Service Tag 796 060 960 About Box The About box shows basic information version of Liberty application and the Firmware the serial numbers of the print engine and the print head The value Service Tag field is used when connecting to support 89 SERVICE CONTACT Reseller Name Reseller x Phone Number 123 353 4567 Email Address contact domain c om Figure 115 Web Address WE Service Contact Box The Service Contact box displays contact information You can edit contact information with the help of the Configuration Editor application Printhead Printer Labels Printed 21 21 Final State Finished Image Size W x H 6 inch x 4 inch Printed Length 2133 60 mm Printed Area 0 33 m2 Ink Consumption 0 3176 ml Ink Cost Lab
33. ck Black Only oize 12 IPS v Ad 210 8 297 mm ka Custom Sizes My Print Settings Replace 3 2 menyel i Figure 102 Creating a Stored Job 4 Make sure Media Layout and Page Cutting on Media tab are set to Use Printer Settings 81 Meda 297 by 210 millimetres Position Adjustment Horizontal Offset EI 0 E Vertical Offset Inches O Millimetres Pixels Media Layout Inter Label Gap Black Mark Cut Sheet Continuous Use Printer Setting Page Cutting Job Cut Use Printer Setting Sheets per cut Use Printer Setting B My Print Settings Defaults iy Replace memyet Figure 103 Creating a Stored Job 5 ai E t Ths PCE r Documents w Search Documents Organise New folder E Desktop A p Downloads S Recent places a Marne Custom Office Templates Date modified 08 09 2014 13 24 Graphics IISExpress My Web Sites SOL Server Management Studio Visual Studio 2010 Visual Studio 2013 14 07 2014 14 37 10 07 2014 09 41 10 07 2014 09 41 29 08 2014 13 54 02 09 2014 16 17 05 00 2014 17 57 File foldern File foldern JEE This PC kz Desktop E Documents Downloads Music Pictures H Videos a Local Disk Cz ca New Volume D a USB DISK E File folder File folde woo gt Fle name Save as type Printer Files prn a Hide Folders Save the print output to a prn file The name o
34. d each time 99 Use a vacuum cleaner if necessary to remove debris inside and outside surfaces of the clamshell 5 2 2 Bi Weekly Maintenance Tasks Aerosol and debris removal Paper path optical sensor cleaning Wiper inspection Aerosol and debris removal see at daily maintenance tasks Optical Sensor Cleaning Clean the four optical sensors in the paper path every two weeks Pinch the clamshell latch to release and open the clamshell OA z u Ds ey NS ee ee ee ee T T Sus om a oat 100 s E Figure 126 Paper Path Optical Sensor Locations Top 101 ss Vem dee were Sea bee ce tee gy Haeeed oer poy i r e eem s s N m ee eee eee me ee amp a E n hemiaam a ee ee ee Coc trae eam cae Oe come rem YAY CET y suna Ch LoLa B ESNE o gt Re i EP er 7 me o R rE s s Ge ras os AS sA Figure 127 TEN ag Paper Path Optical Sensor Locations Bottom m Moisten a foam swab with distilled water 102 Place the damp swab on each sensor and twist back and forth to clean the surface Use a new moist swab on each sensor 4 Repeat cleaning and drying process for all four sensors 103 Wiper Inspection Pinch the clamshell latches to release and opened the clamshell NOTE The wiper is automatically in the up position when the clamshell is open
35. d into the printer rotate it to a vertical position as shown 37 Figure 48 Installing the Printhead 7 Slowly close the printhead latch The fluidic couplings should advance and seal to the printhead cartridge Figure 49 Installing the Printhead 8 Close the printhead latch When the printhead latch is closed the printer will prime clean and cap the printhead automatically This operation will generally take a minute or two and will be obvious from sounds emanating from the printer NOTE The Printer may take up to 12 minutes to set itself up during initial startup This is normal The machine will emit a number of chirps whirrs and other noises as it circulates ink and runs systems CAUTION Do not remove the Printhead while fluid is primed in the system 38 3 6 6 Switch on the Printer After the print head and the ink tanks are installed switch on the printer by switching on the main switch on the back of the printer This will power up the print engine and the controllers After few seconds you will hear the ink pump starting to prime the system then the wiper will wipe the print head and starts its first maintenance During this process Liberty software is starting to build up the connection to the print engine This can take up to 10 15 minutes but it is normal so please wait until the GUI for the system indicates that itis in the ready state While the print engine is starting up the Vortex850R cont
36. d servicing events 2 15 Print Zone 2 16 Onboard Print Engine Controller OmniPEC and Main Board 2 17 The Control System 2 18 Control Panel 2 19 Unwind Rewind 2 19 1 Description of the Unwinder Installing the Printer 3 1 Choose a location 3 2 Unpacking and Setup 3 3 Checking the contents 3 4 Connecting the Vortex850R 11 11 12 12 13 13 13 15 16 16 17 17 19 19 20 20 21 21 21 22 22 23 24 24 24 24 26 4 3 5 Turning Power On Off 3 6 Setting up the Printer 3 6 1 Maintenance Module MM 3 6 2 Installing Ink Cartridges 3 6 3 The Printhead 3 6 4 Priming the Printhead 3 6 5 Installing the Printhead 3 6 6 Switch on the Printer 3 6 7 Unwinder Setup 3 7 Media Handling gt y eet Print Area 3 7 2 Load Media 3 8 Connect the printer to a computer 3 8 1 Connecting to a local area network 3 8 2 Direct connection to a personal computer 3 9 Install the printer driver 3 9 1 Driver Specifications Printer Preferences 39 Label printing generating print jobs 3 9 3 Printing labels from softwares 3 9 4 Printing labels from print jobs 3 10 Installing Liberty Application 3 10 1 Starting the Installation 3 10 2 Installing Net Framework 3 10 3 Setting up Your License File 3 10 4 Installing the Application 3 10 5 Updating the Firmware Liberty 4 1 Overview 4 2 The main screen 4 2 1 Left hand side status bar 4 2 2 Right hand side status bar 4 2 3 Notification Bar 4 2 4 Ink Status Display 27 27 28 31 33
37. easy access Figure 138 Maintenance Module in Forward Position Prepare a large absorbent towel to catch any ink which might leak from the maintenance module or the wick to the waste ink reservoir Make sure to fold the towel over 2 or 3 times so that it can absorb lots of ink Be prepared to cover the bottom of the maintenance module with the towel as you pull it out Manually rotate the maintenance module positioning gear until the module disengages from the drive gear and gently pull the module forward until you can disconnect it from the translation motor 112 Figure 139 Removing the Maintenance Module Disconnect the ribbon cable connector for the wiper motor to free the MM Figure 140 Disconnecting MM from Wiper Motor Use a lint free cloth moistened with DI water to gently remove any ink residue or debris from the Maintenance Module Once the lint free cloth is soiled use a new cloth 113 Figure 141 Ink Residue removal from the Maintenance Module Inspect both wicks printing platen and cap for warping plugged up sections or to see if it is falling out If fouled escalate to a technician for replacement with new wick s Inspect the cap for ink contamination and cracking or permanent deformation of the cap If permanently damaged escalate to a technician for replacement Yi L E o gt Figure 142 Wiping the Cap Seal with damp lint free cloth Inspect the wiper module compon
38. eftmost position of the slider corresponds to the factory settings and the represent O enhancement over those settings The bigger the value set on the sliders the more sensitive the sensors will be The values set here are saved with the Paper Profiles Sensor calibration Label gap detection sensitivity Figure 94 Blackmark detection Sensor Calibration Sliders sensitivity Note Settings these values to Max will likely result in constant false detection making the sensors unable to perform their function Please experiment in small increments Every media type is different requires different sensitivity 76 4 1 8 Paper Profiles A paper profile is a print configuration that can be saved for later use Paper Profile Settings Print Mode Cut Mode Material Type Media Edge Detection Adjustments A paper profile can be created by setting the above properties on Paper Handling window and saving it Save Profile button opens a dialog box asking the name of the currently set profile to save it to the database Profile name _ 5 Blackmark Media m i O amp Figure 95 Saving a Paper Profile 77 The saved profiles can be accessed and managed through the second tab of the Paper Handling window Tabs can be selected on the top of the window Paper handling amp print configuration Load profiles Profile 1 9 12 2014 2 35 19 PM Profile 2 i 9 12 2014 2 35 47 PM AN pig Figure 96 Load Profiles Tab
39. egrated cutter 137 Operation data Powersupply 90 240 V 50 60 Hz PFC Power consumption bizt Operating temperature 15 35 C Humidity 40 range max 1200 W 5A Dimensions Width 61cm Height 40cm Depth 40 5 cm Weight 40 kg Print speed quick chart The table below shows the print performance of the printer expressed in printing length and label count for given print time intervals This information is for getting a feel of the volume the printer can print for planning purposes Speed IPS Inch per second 6 12 6 12 6 12 6 12 Printed lenght Number of labels Number of 150 m Printing rolls inch inch m m 4x6 4x6 time 1 sec 6 12 0 2 0 3 1 5 3 0 0 30 sec 180 360 4 6 9 1 45 90 0 0 1 min 360 720 9 1 18 3 90 180 0 1 0 1 10 min 3 600 7 2 91 4 182 9 900 1 800 0 6 1 2 30 min 10 800 21 600 274 3 548 6 2 700 5 400 1 8 3 7 1 hours 21 600 43 200 549 1 097 5 400 10 800 4 7 8 hours 172 800 345 600 4 389 8 778 43 200 86 400 29 59 24 hours 518 400 1 036 800 13 167 26 335 129 600 259 200 88 176 5x8 hours 864 000 1 728 000 21 946 43 891 216 000 432 000 146 293 24 7 operation 3 628 800 7 257 600 92 172 184 343 907 200 1 814 400 614 1 229 week Time to print a 150 16 4 8 2 m roll min 138
40. el 0 0096 EUR Figure 116 Printed at 9 12 2014 7 40 42 AM Last Job Tab The Last Job show the latest print job data The printer records the state size ink consumption etc of the job To calculate the print cost per label please set the cartridge cost Cartride cost Currency 159 EUR Figure 117 Cartridge Cost Dialog Change Cartridge Cost button pops the cartridge cost setting dialog up 90 4 5 Configuration Editor Configuration Editor is a separate application for editing Liberty s settings The application installs to c Vortex Versions Liberty2 0 folder and can be started from there The application edits the LibertyConfig ini file which is used for the initialization of Liberty Ji di Vortex Versions Liberty2 0 v1 a i ti Assemblies J Languages Liberty Type Application eu LibertyContig G Type Configuration settings LibertyConfigEditor Type Application eo LibertyDelayedStart Type Application i Libertystart Type Application logger_contig L Figure 118 a Configuration Editor Location 91 add new entry add new group fj remove group Contact info Tuning Passwords WorkingDirectory DA Vortex DatabaseDirectory D Vortex Database Pm Directory hideMouse enable obRecovery Figure 119 Configuration Editor Configuration Entries are grouped in sections Sections appear as different tabs on the screen Tabs can be selected on the top of the window
41. ent misalignment 30 3 6 2 Installing Ink Cartridges Vortex850R Series Printers use a single Printhead Cartridge and five Ink Tanks two Black one Cyan one Magenta and one Yellow During installing the ink cartridges the Printer should be turned off Remove the ink tanks from the shipping box Open the ink tank latches in the front of the printer by pushing the bottom of the latch upward The latch has a marker for signalling the place of the C M Y and K tanks The reason why K is used for Black in RBG color mode B is reserved for Blue Locate the place where each tank should go than slowly but firmly push the tank into the tank socket The pressure in the ink tanks and the septums may prevent the cartridge to fully engage for the first insertion To make sure you have a good contact remove the ink tank and re insert twice Figure 37 Inserting Ink Cartridges 1 31 Yellow Figure 38 Inserting Ink Cartridges 2 Cyan C inserted in the top left slot Black K two cartridges inserted in the bottom left and bottom right slots Yellow Y inserted in the top middle slot Magenta M inserted in the top right slot WARNING The ink in the ink tank may be harmful if swallowed Keep new and used tanks out of the reach of children Discard empty tanks immediatelly 32 3 6 3 The Printhead The printhead is the core of the print engine As sensitive electromechanical equipment it requires careful
42. ented Commented entries are ignored Deletes an entry Renames an entry Moves an entry up in the list Moves an entry down in the list Moves the entry to a different section Entry values have different types numeric list interval etc This menu item changes the type of the entry 94 5 1 Maintenance Guide Maintenance Overview To ensure reliable operation and high print quality while using the product the regular inspection and maintenance steps are required to be performed These include mechanical subsystems checks occasional cleanings consumables changing and print head cleaning Cleaning The most essential maintenance operation is automatic cleaning the print head and preventing it from dehydration The print engine performs various maintenance operations before and after print jobs and in the background Normally manual print head cleaning is not required Regular checks At regular intervals say at the beginning of a shift or day inspect that the maintenance Station is in cap position the cutter is not obstructed the paper path is clean there are no paper clippings present sensors are not covered Check that wires are not loose there is no ink leaking If the operator detects print quality problems check the troubleshooting part for steps to perform in order to solve the issues Consumable change The main consumables in the printer are the ink and the print head The most frequent user in
43. ently rotate the printhead cartridge into position against the stops on the printhead connector board until it clicks into place 131 CAUTION If the printhead will not rotate into position do not force it Slowly close the printhead latch The fluidic couplings will advance and seal to the printhead cartridge Close the printhead latch When the printhead latch is closed the printer will prime clean and cap the printhead automatically This operation will generally take a minute or two and will be apparent from sounds emanating from the print engine When the system is primed print a test printjob from Liberty to make sure the cleaning process was right and the printhead is working properly Waste Ink Absorber Replacement The waste ink absorber was designed to last the life of the printer under normal printing conditions taking into account evaporation Replace the waste ink absorber when ink is leaking out of the waste ink tray Use fingers to squeeze the waste ink tray latches inwards at the front of the unit to release and slide the tray out Figure 176 Waste Ink Tray Latches 132 Figure 177 Waste Ink Absorber Use a gloved hand to pull the waste ink absorber out of the waste ink tray and dispose of it according to local regulations Align a new waste ink absorber with the shape of the waste ink tray and push into place until evenly seated and flush with the tray top edge Slide the waste ink tra
44. ents for damage or permanent deformation If permanently damaged escalate to a technician for replacement 114 Remove the paper dust from underneath the maintenance module during the annual cleaning Use a vacuum cleaner for the interior of the unit if necessary 6 om ane i aed ae z gt 8 e e Qam Ds E cs SS gt Mee lamn eee Figure 143 Using a Vacuum cleaner to remove debris from under the MM Wiper cleaning Wiper cleaning usually means that the oparator has to change the microfiber roller as it comes to the end of its lifetime The operator can easily recognize this stage First of all the shape of the roller turns from rounded to ellipse Secondly this chage within the shape will cause significant noises during maintenance NOTE Lifetime of the wiper roller depends on the usage but should be change at least twice a year Disconnect the wiper motor connector PCB from the mounting clip Figure 144 Disconnecting wiper PCB from Wiper Housing 115 Disconnect the wiper PCB from the ribbon cable as shown int he figure below Figure 145 Disconnecting Wiper PCD from ribbon cable Route the ribbon cable through the housing to free the wiper as shown on the next pictures Figure 146 Routing ribbon cable through housing Flip up the retention tab at each end of the wiper assembly to free the microfiber roller Figure 147 Removing the MFR after opening rete
45. er NOTE Make sure the addresses belong to the same segment Connect the printer to your local area network using a crossover Ethernet cable 46 3 9 Install the printer driver Start Vortex Printer Series Driver Installer for Windows on your PC or laptop Run WinSetup exe ae Thank you for buying our printer Click the Install Printer Software button to install the printer on your computer Figure 58 Driver Installation 1 Teme gover use cong ard detrbuen of such thd party naira ar set out he Legal Notice accompanying this Software seeeeeeroeee teseeeseess speeseseesest a coreesos aoe eeeeeeneeee eeeeeee Npvovosvepenoounpocegess seeneees sssrsy WV Taccept the terms in heli ne Figure 59 Driver Installation 2 Accept the license agreement 47 C Configure to print using USB My printer is connected directly to my computer using a USB cable SERRE E EER TEST EE EES ERE EEE EH EEEE FEES EEO EEEE EEE EEE EES ESE TEES ESE EEE EESEEEEEEE OED HS 74 My printer is connected to the Network Figure 60 Driver Installation 3 On the printer connections screen select network printer Printer Series Driver installing Printer Software Figure 61 Driver Installation 4 During the setup process the installer detects Vortex850R printers connected to the network 48 Printer Series Driver E Printers Discovered E192 1568 1 106 Hostname SpeedStar
46. er to avoid any movement during printing Figure 53 Paper Guide Printing Area is dedicated with the green bar Left edges of Label Gap Sensor and Blackmark Tickmark Sensor is shown with the blue marks During printing the operator has to align the actual material to these blue marks otherwise the sensors won t be able to recognize the media and the printer could run into an error PRINTING AREA LABEL LEFT EDGE DIE CUT MATERIAL BLACK MARK LEFT EDGE BLACK MARK MATERIAL Figure 54 Printing Area 43 3 7 2 Load Media Lead the paper from the roll through the unwinder s roller to keep the media tight during printing Figure 55 Load Media 1 Drag onthe paper and lead through the roller of the paper guide s antistatic brushes Feed the paper in the printer until you feel some resistance Figure 56 Load Media 2 Click the Paper Handling button on the start screen of Liberty application to popup the Paper Handling Window Paper handling amp print configuration Load profiles 2 Continuous Roll to Roll h e FED PAPER Die cut with gaps O Roll to Cut Blackmarks on back Ff sa O End of job cut 0 Automatic Cut after N labels Supervised Liner label distance mm Turn off Left offset mm B Start of Job cut Batch mode Timeout s ay paa ag j R A Sensor Calibration To Figure 57 Liberty Application s Paper Handling Window Select the Feed
47. evaporation from the printhead by sealing around the nozzles and maintaining a humid environment The cap is an elastomer seal that fits around and over the printhead nozzles It is held against the printhead by the lift springs on the maintenance module The cap aligns with the printhead by features at each end of the maintenance module The spittoon portion of the station has a waste ink receptacle used to capture ink ejected during maintenance processes The used ink wicks and drains into the waste tank The wicking bar is a plastic frame and channel of absorbent material The absorbent material can be replaced by trained service personnel Figure 23 Picture of Capping spittoon station 2 14 Printhead servicing events The printhead requires cleaning after any of the following events occur Anew printhead is installed and primed The printhead is removed and then replaced The printhead is primed or re primed with ink The printhead is showing signs of contamination Be aware that ink is used by the print engine during printhead maintenance as well as during printing All waste ink from the printhead nozzles is contained by the maintenance carousel either in the spittoon holds waste ink generated by priming cleaning or in the platen holds waste ink generated during printing Therefore periodic maintenance will be required to remove the waste ink 20 2 15 Print Zone The clamshell design allows for accessibility during pape
48. f the prn file has to match exactly the name of the image file e g penguin png penguin prn Copy both the image and the prn file to the Labels folder of Liberty s working directory Liberty s default working directory is d Vortex Now your label s preview appears on My Labels window 82 4 2 2 Printing a Stored Job Select your job on My Labels window Scroll your job list with the help of the arrow buttons on the bottom of the screen You can search for a job by typing its name to the search textbox on the top of the screen P Select label to print then press Print hee Clear D EEE mn E in separate job Speed Jet Matte Label 12ips os ue be Tru Wt lky gt HOLD QUEUE No image available Figure 104 The My Labels Window Enter the number of copies of the job you would like to print Note The number of copies of the job is not the number of labels The number of labels within the job is set during the stored job creation See Figure 101 If there is a stored job with 12 labels setting Copies to 2 will result 24 labels If the In Separate Jobs checkbox is not checked the copies of the job are combined into a single job If you prefer to print in separate jobs please check the checkbox Start the pint pressing the Print button You can hold on the print queue with the Hold Queue button You can delete a stored job from by deleting the image and prn file from the Labels folder
49. gh the print zone below the static printhead 2 6 Cutter The NorthStar cutter is designed to provide a complete cut of continuous media in the cross web direction This will provide the ability to singulate labels and enable a break in continuous media to allow servicing of the printhead The cutter has a design target of providing a 400 000 cut life on thin tag media Cuts are expected to execute in 0 4 seconds at up to 80 8 5inch cuts minute The cutter unit can be removed or replaced if necessary without affecting the performance of the NorthStar Figure 11 Picture of the Cutter 2 7 Ink Cartridges Vortex850R Series Printers use a single Printhead Cartridge and five Ink Tanks two Black one Cyan one Magenta and one Yellow During installing the ink cartridges the Printer should be turned off Figure 12 Picture of the ink cartridge 13 Alignment Pin Slot p Septum N 7 a Lockout Plate __ Ball Cork Septum QAChip Septum Ink Level Prism Product Label 2a Handle Color Label ee Figure 13 Parts of the Ink Cartridge Handle Internal Rib Filter Figure 14 Picture of Ink Cartridge Cross Section 14 Design Objective Create air path as high as possible in ink cartridge so that ink doesn t get pushed out of cartridge during deprime Figure 15 Picture of Ink Cartridge Cross Section with Air Vent Path Detail 2 8 Ink
50. hoose your printer from the dropdown then browse for your previously saved License Enquiry file and hit Upload After uploading the enquiry the website navigates you to the page you can download your freshly created license file from The default name of the license file is Guid rti 10 per page Search D ppm Datei Sg 33 Hun 850R Developer Win 2014 09 10 11 01 50 zA Download the licence file from here 32 Hun amp 850R Developer Win 2074 09 10 10 54 05 A Contact us here because of the error Records 1 2 Sum 2 Previous Next B Figure 75 License Download at Vision Centre Copy the downloaded file to your printer and resume installation In case you closed the installer please restart it and let it open the licensing screen again Select the Install License button to popup an Open File Dialog which allows you to select your license file to install NOTE Licenses are hardware dependent so make sure that you are installing the license on the correct printer Once you have successfully installed the license the installation of Liberty 2 0 and the firmware updating can commence 62 3 10 4 Installing the Application Migrating your data The installer attempts to find your previous Liberty version and present you with the choice of migrating data to the new system Vortex 850R Installer Update Firmware Install Liberty Copy labels stored in D SpeedStar Labels L Use blank database Select database folder
51. into the frame until it clicks 105 Ink Tubing Inspection The following ink tubing and connections visible to the operator must be inspected every month Fluidic coupling aka Revolver Caps Buffer box Pinch valve Peristaltic ink pump Refer to the following pictures to identify the specific hardwares Remove any housing or covers positioned around the ink tubing NOTE The clamshell should be closed during this procedure a E Figure 128 Ink Tubing Connections 106 Figure 129 Ink Tubing Details Use a finger to gently pry both fluicid coupling covers off in order to inspect the ink tube connections underneath Figure 130 Remove Fluidic Coupling Covers Visually inspect each tubing connection point for leaks If leaks are found escalate to a technician for troubleshooting Follow the exposed length of each tube and visually inspect each ink tube for kinks or pinches in the tubing Undo the irregularity to allow ink to flow freely Escalate to a technician if leaks result Re install the fluidic coupling covers Re install any housing removed to access this area 107 Lifter Motor Gear Inspection and Encoder Cleaning The lift motor gear on the right side of the unit must be inspected every month o gt MOTOR ENCODER UNDER COVER e i eee re ee ee E Figure 131 Lift Motor Assembly Location Inspect the lift motor gear for general wear worn teeth debris etc
52. lease connect the USB AB cable before saving debug information Restore Network After clicking the Restore Network button Liberty tries to restore network settings NOTE Liberty needs an USB connection to for this operation please connect the USB AB cable before saving debug information Update License This button allows you install a new license file NOTE Make sure you have a valid license before updating The update uninstalls your current license Installing an invalid license makes Liberty locked Disable KWS This button disables Keep Wet Spitting NOTE Disabling KWS shortens the lifetime of the printer 87 4 3 7 Tilt Calibration Tilt Calibration button navigates you to Calibration window D Figure 111 TILT CALIBRATION Tilt Calibration Button The printer has built in tilt sensor which should be calibrated once the printer is installed It should also be recalibrated if the unit is moved Left to Right om Front to Back 1 1 RESET ZERO TILT SENSOR Tilt Calibration Window Figure 112 88 4 4 Statistics Liberty collects several printer related data and stores them in a database You can see these data on the statistics window Statistics data can help you to follow up the the number of jobs printed printing costs printhead and ink usage the printed length or area etc Accumulated statistics Printhead Printer Labels Printed 21 21 Final State Finished Image Size W x H 6 in
53. mponents 2 12 Maintenance Module Aka Service Station SS The multi station maintenance module MM maintains and cleans the printhead by wiping off waste ink and contamination In addition the MM assists with printing by priming the printhead as well as protecting it when not in use and guiding the paper as it passes under the printhead Figure 19 Picture of the Maintenance Module 17 The maintenance module MM is a sled that contains stations for wiper cap spittoon and print zone platen To position the correct station into place a stepper motor moves the sled horizontally anda DC motor moves the sled vertically The maintenance module Cleans the printhead of excess ink and debris Keeps the printhead protected and hydrated while not in use Provides a safe place to spit ink that is used to keep the nozzles clear Provides a suitable base for supporting the media during printing This is done with the print zone platen station Capping Platen Station Spittoon Station Wiper Station Absorber aka diaper White Flex Cable Wiper Motor Figure 20 Picture of Maintenance Module MM Assembly exploded view The maintenance module should be replaced as part of annual maintenance or after printing one million inches NOTE The maintenance module is not intended to be end user serviceable although it is a service part for technicians 18 2 13 Wiper station The printhead must be
54. n Paper Handling window Changing values here may cause unexpected errors 55 Import Export Tab Include these custom settings Watermarks Media Sizes Print Settings Figure 69 Vortex Printer Series Driver Printing Preferences 4 Field Options Watermarks Media Sizes Print Settings Include these custom settings 56 Services Tab Maintenance Clean Printheads Print Demo Page Print Configuration Page Other Services These options require an Intermet connection Order Supplies Get Support memyet Figure 70 Vortex Printer Series Driver Printing Preferences 5 Field Services Clean Printheads Maintenance Print Demo Page Print Configuration Page Order Supplies Other Services Get Support 57 3 9 2 Label printing generating print jobs For printing labels the operator has two options e Print label from a labelling graphical or other software e Print labels from print jobs 3 9 3 Printing labels from softwares Printing labels from any kind of software is quite easy The operator just needs to set all prefrences within the Vortex850R Series Driver paper size printing soeed number of copies etc 3 9 4 Printing labels from print jobs To help the whole process it is recommended to install the driver on the personal computer then change the following m Go to Start Devices and Printer m Right click on Vortex850R Series m Go to Printer Configuration 7
55. n printhead issues their symptoms and solutions Problem Air and air bubbles causing bloacked nozzles Debris on printhead Ink mixing Electrical failure or poor electrical connection Problem Causes Appear as missing groups of adjacent drops but the shape is often rounded or irregular Shows up as regularly missing or misdirected nozzles or as ink color mixing Appears as mixed or muddy colors Can be caused by ink flooding air in the printhead or a dirty printhead Results in no print or crisp blocks of missing drops usually conforming to the printhead die boundaries 135 Solution Cured by recirculation priming or cycles of depriming and repriming Often the bubbles will go away with time Cured by automatic servicing or manual wiping Cured by automated serving or manual wiping Cured by reseating the printhead or replacing the printhead 6 3 Liberty Troubleshooting Problem Liberty starts up with Mech_error Liberty starts up with Tilt_ error Liberty closes without any reason After starting Liberty only Powering up the Print Engine is shown and nothing happens 6 4 Print quality problems Problem Causes Mech_error determines various errors The printer was tilted after last usage Usually this is caused by software errors IP address of the Internal LAN connection is lost Solution First go to OneTouch Maintenance and push Clear
56. nd level work surface is prepared for the printer NOTE The printer is heavy Never attempt to lift and take it out of the box on your own as it can cause lasting injuries The printer should always be lifted by two persons Place the printer on the desk and inspect that no damages are found on the unit Unpack the unwinder and the optional rewinder units and place them on the desk next to the printer 3 3 Checking the contents Check the parts list to ensure you have received all required components If the shipment is complete proceed to the next chapter Vortex850R Printer 3 set of CMYKK ink cartridges 5 cartridges per set 3 printheads 1 service station 1 main power cable 1 paper guide Unwinder Rewinder optional 24 Figure 28 Printer and Contents Figure 29 Rewinder Unwinder NOTE 2 sets of ink cartridges and two printheads are part of the spares kit supplied and are priced separately We need to clarify that the printer pricing includes on set of cartridges and one printhead 25 3 4 Connecting the Vortex850R Make sure the printer is used with the mains cable suited to the requirements of the electrical system of your country The internal power supply in the Printer is rated 115 to 240VAC 50 60 Hz Insert the cable into the printer first The cable connector should sit in the socket securely Insert the cable into the mains socket Figure 30 Connecting the Printer CAUTIO
57. neath the cutter Figure 153 Cleaning the Cutter Wipe back and forth to remove aerosol and debris Remove any media debris from the cutter with tweezers 120 5 2 5 As Needed Maintenance Tasks The following general maintenance tasks should be performed on an as needed basis based upon inspection during every day use and or when performing other tasks The printhead cartridge should be manually wiped after the following occurrences after paper jams before re installing a used printhead cartridge into the print engine if print quality is showing signs of contamination if automated maintenance algorithms prove ineffective for nozzle recovery There are two methods for cleaning the print head cartridge one with it installed and onewith it removed from the unit Both methods are listed below When removing and re installing a used printhead or when replacing a printhead use the second method Printhead Cartridge Cleaning Manual Wipe While Installed Perform the following steps to ensure proper printhead cleaning without removing it Pinch the clamshell latches to release Open the clamshell and allow the upper portion to rest on the hard stops Figure 154 Opened Clamshell 121 Locate the printhead nozzle strip Figure 155 Printhead Nozzle Plate Dampen a lint free cloth with distilled water Gently wipe the print nozzle plate from one end to the other Figure 156 Wiping the Nozzles 122
58. ntion tabs 116 Remove the MER to access the transfer roller TR that is installed below the MER in the wiper module assembly e i SD N TA al b A F KR ow LT We ASEA A i r wey HALINEN UA UA LAE r Figure 148 Transfer Roller TR Visually inspect the transfer roller TR for unusual ink accumulation The transfer roller is stainless steel Ink may accumulate in scratches on the roller Wash the roller with damp lint free cloth if necessary Re assemble the wiper module In Liberty navigate to OneTouch Maintenance and press Home Service Station button to re install the MM into the print engine Ink Tank Latches Inspection Release the three ink tank latches Figure 149 Released ink tank latches 117 Carefully slide all five ink tanks one at a time out of the unit Figure 150 Removed Ink Tanks Verify that Liberty reflects the tank removal Align each ink tank with the rails on the printer and insert Repeat until all five ink tanks are re installed Figure 151 Re installing Ink Tanks 118 Re fasten each ink tank latch to ensure it moves properly and engages fully If not escalate to a technician for replacement Figure 152 Opened and closed Ink Tank Latch 119 Cutter Inspection and Cleaning WARNING To avoid personal injury power off the printer before performing this task Fold adamp lint free cloth and insert it into the groove be
59. nts Batch mode Tof Timeout s ce Bof Cutter o cu Sensor Calibration Figure 85 Paper Handling Window Paper Handling and Print Configuration Tab The following table shows the function of the buttons on Paper Handling Window Button Feed Paper Unfeed Paper Cut Paper Save Profile Close Function Feeds the paper into the printer Removes paper from the printer You need this function when you want to change non empty rolls or have a paper jam and need to clear the paper path Performs a manual cut operation Under normal conditions the printer cuts the paper automatically hence you rarely need to perform cut manually Makes possible to store a paper profile that can be loaded later from the Load Profiles tab Closes Paper Handling window 72 4 1 1 Material Type Material Type O Die cut with gaps Blackmarks on back Figure 86 Material Type Options There are three material type options to select Material Type Die cut with gaps label material Continuous Tick marks on back also known as blackmark 4 1 1 Media Edge Detection Media Edge Detection O Supervised Liner label distance mm Turn off Left offset mm ON Figure 87 Media Edge Detection Options The following table describes media edge detection options Edge Bae f Description Detection Automatic Edge detection relying on the printer sensors The liner label distance the
60. ocedures once a year Aerosol and debris removal Paper path optical sensor cleaning Wiper cleaning Waste ink absorber inspection Ink tubing inspection Lift motor gear inspection Paper path grit roller inspection Moving parts motor test Maintenance Module sled assembly cleaning Paper dust removal Ink tank latch ink bay inspection Cutter inspection Aerosol and debris removal Paper path optical sensor cleaning Wiper cleaning Waste ink absorber inspection Ink tubing inspection Lift motor gear inspection Paper path grit roller inspection see at monthly maintenance tasks Moving Parts Motor Test Activate the media path cutter pump pinch valves and maintenance module and listen for any noises not present when the printer was new Inspect the motion of the media path and the maintenance module to ensure the motion looks smooth and free Maintenance Module Cleanining Clean the Maintenance Module aka Service Station every year Lay absorbent disposable towels under the base of the printer Figure 137 Layed Towels 111 NOTE it recommended to do a System Deprime before ejecting the Maintenance Module Also it is better to remove the printhead and cap itt o avoid contamination and adequate moisture In Liberty navigate to OneTouch Maintenance and push Eject Service Station button to send the Maintenance Module to the eject position The maintenance module moves forward for
61. on the Paper Handling Window The Load Profiles Tab show a list of your stored profiles The list can be sorted by profile name or by the time of creation of the profile To change the sort order click the column headers To load or delete a profile first select it from the list then use the buttons on the bottom of the window 78 4 2 My Labels Stored Jobs Stored jobs are pre set jobs for future retrieval and printing Vortex850R printer allows you to Save jobs Liberty displays stored jobs on My Labels window Select label to print then press Print Copies i E in separate job HOLD QUEUE No image available Figure 97 Stored Jobs 4 2 1 Creating a Stored Job To create a stored job first configure your Vortex Printer Series Driver to Print to File General Sharing Ports Advanced Colour Management Security About a Vortex Printer Series Driver Print to the following portis Documents will print to the first free checked port Description Printer PRINT TO FILE Serial Port Serial Port Serial Port Serial Port Print to File _ USBO001 Virtual printer port for Vortex Printer Series Driver Co C 127 0 0 1 Universal TCP IP Port Vortex Printer Series Driver _ Enable bidirectional support _ Enable printer pooling Figure 98 Creating a Stored Job 1 79 Choose a file you would like to print and right click it and select Print to open the Print dialog Preview
62. oximately 14 micron drop diameter on paper effectively achieving the highest print resolution the human eye can see Printing with this type of precision requires many technical details to be solved including printhead cooling using special fast drying inks feeding paper accurately controlling the operation of the unit etc A unique property of Memjet printing is the special print processor that uses a custom hardware print pipeline processing engine to render images at a very high speed The level of technical standards are reflected by the fact that Silverbrooks Research hold 2500 patents related to Memjet Technology along with another 2000 pending 2 Printer parts and their functions Touchscreen Top cover dp S 5 p Integrated cutter Ink cartridge compartment cover Adjustable legs Figure 4 Printer View Nr 1 USB Connectors 4x Figure 5 Printer View Nr 2 Power switch S Power connector VGA use for external monitor tv LAN use for Network printing mode NOTE Opto In Out Dig In Relay Out USB and RS 232 are not in use at the moment Figure 6 Printer View Nr 3 CAUTION Do not turn off the printer using the Power switch on the back of the printer Always turn it off using the Shut down function within the Liberty software to ensure that the Service Station is returned to its proper position Capping After the touchscreen turns to black turn of the printer with
63. p Dialog Similarly a second dialog might appear after this one installing Net Framework Updates Please complete the installation as before After Net Framework or Net Framework Updates installation a restart is needed Please restart the printer by clicking the Restart button on the Vortex 850R installer After restart the installation process resumes automatically please wait for the installer to start and appear on the screen and press start to continue the installation 60 3 10 3 Setting up Your License File Liberty 2 0 is introducing a licensing module so if you are updating from previous versions you need to acquire a license to use it and since Liberty cannot start without a valid license the installer will help you set it up before updating your printer with the new control software Vortex 850R Installer Liberty 1 4 requires a license to function There is no active license on your Frinter yet please follow the steps below to get one 1 Use the Save license enquiry button to save an enquiry 2 Log in at https visioncenter rti digital com and upload the enquiry file to the corresponding printer 2 1 If you don t have access to the webpage or cannot find your printer on the webpage please contact your retailer 3 VisionCenter will generate a license file for you quid rti copy this file to the printer 4 In case that you have to close the installer it will automatically return to this screen next time 5 U
64. r loading and paper jam clearance in the print zone 2 16 Onboard Print Engine Controller OmniPEC and Main Board The OmniPEC controls all electronic aspects of the printing and print engine operation The custom 95 pin WaveTech connector connects the printhead to the printhead board which is connected by cables to the OmniPEC main board The OmniPEC allows connections to paper motors ink level sensors ink pump and additional sensors Dual resolution file format to Achieve crisp Print Quality PQ yet Reasonable file size 1600 dpi lossless text expansion 800 dpi contone JPEG expansion Two processors 650MHz RISC CPU with customized HW assist image processing focus and 192MHz SPARC CPU dedicated to the printing pipeline Dedicated printing pipeline in HW Real time JPEG compression Color Space conversion Half toning Dead nozzle compensation Printhead data formatting 2 17 The Control System The Printer engine is controlled by the OmniPEC the Quality Assurance Infrastructure QAI and the firmware Full page array printing Calculates 900 million drops sec Drives 70 400 nozzles on the printhead JPEG expansion in hardware On chip memory Extensive motor control and I O Xscale compatible 650 MHz CPU gt 40 million transistors USB 2 0 21 2 18 Control Panel The Vortex850R printer has a large user friendly touch screen based interface This control panel provides
65. re your printer is switched on and the Power button is lit and steady Open the cover of your printer to reveal the printhead latch with a screw driver ONLY at first use Figure 40 Installing the Printhead 1 f the printhead latch is not raised press the Printhead Eject button for three seconds This will automatically initiate printhead latch opening This process may take several seconds 34 Remove the fluidic cap protectors from the two fluidic couplings Fluidic cap protector Fluidic cap protector S Figure 41 Installing the Printhead 2 Open the end of the printhead package outer box and slide out the foil bag aT siilj A My Figure 42 Installing the Printhead 3 Inspect the integrity of the foil vacuum sealing The foil bag should be formed tightly to the contours of the printhead cartridge as shown above If the foil is loose to any degree then the seal has been compromised If a poor seal is suspected DO NOT USE the printhead cartridge Report the issue to your supplier Carefully rip the foil packaging open at the notch Use scissors if your foil bag does not have a notch or you are finding it difficult to tear the bag Figure 43 Installing the Printhead 4 35 Remove the printhead cartridge from the foil bag Remove the orange protective plastic cover from the printhead cartridge
66. ree cloth dampened with DI water to gently wipe up and down to clean the PPCA contacts CAUTION Use only a very gentle up and down motion never side to side because the contact pins are very easy to bend which can damage the printhead and the printhead circuit board 127 Figure 166 Cleaning the PPCA Contacts Locate the fluidic couplings Figure 167 Fluidic Coupling Location le a f a e Figure 168 Fluidic Coupling with ink residue Moisten a foam swab with DI water 128 Figure 169 Moisten a swab Place the foam swab in one of the ink channels on the fluidic coupling and rotate to clean ere L Figure 170 Cleaning the ink channel Use a new moist foam swab and repeat the process for each ink channel on both fluidic couplings until all 10 openings are cleaned 129 Figure 171 Soiled swab for one fluidic Coupling 5 channels Remove the cap from the printhead Figure 172 Uncapping the PH Wipe from one end to the other with the damp lint free cloth Figure 173 Wiping the PH 130 Align the PH cartridge with the pin on the PPCA board and slide it into the print engine Figure 174 PH alignment Pin Figure 175 PH alignment pin interface Tilt the top of the printhead cartridge toward the back of the printer about 202 Gently seat the back of the printhead cartridge into the print engine When the back of the printhead is firmly seated g
67. rint technology Memjet Technology is a revolutionary printing technology developed by Silverbrooks Research Sidney Australia The core of this technology is a full paper width printhead capable of printing the entire page width at the same time without head movement The result of this setup is a breakthrough 12 inch 305 mm per second printing speed The printhead is manufactured with state of the art semiconductor technology an A4 head contains 70 400 nozzles delivering 1600 dpi native resolution at full colour The nozzles are arranged in 10 rows having 2 rows for each ink channels The fixed head spans the width of the label and feeds an entire label at a time similar to a laser printer This architecture dramatically improves performance and ink drop placement accuracy during printing while decreasing noise and vibration Figure 1 Printing with a traditional moving head and with the Memjet printhead Printhead alignment surface PaperPath Printhead Printhead Encapsulation m Y alignment tongue ink mist ports Guidance rail deb ites Figure 2 The Memjet 8 5 printhead cartidge showing the ink inlet outlet ports various print related parts and the printhead a b Figure 3 The Memjet printhead contains 70 400 nozzles in 10 rows brown stripe in Figure a An electron microscope image of a single nozzle Figure b The small size of the nozzles results in very small 1 2 picolitre paint drops appr
68. rol panel also starts and displays the following window All menu buttons are disabled in the main screen They become functional once the engine is up and functional This is also displayed by status and operation mode messages on the screen The 10 40 9 9 2014 Powering up the Print Engine vortex wes Vortex 850R MAINTENANCE MY LABELS 2 0 0A RC1 fw acne Figure 50 Liberty Powering up the Print Engine 39 After the software connected to the Print Engine the printer Printer status will be Standby is ready to use Figure 51 Icons Showing Printer Status Change from Offline to Standby 3 6 7 Unwinder Setup 1 2 Install the first guide Install the second guide 3 4 Install outer disk Insert the motorized core holder into the roll 40 Install the second outer Turn the knob to fix the roll disk IMPORTANT turn the holder with the connector to the tower side with the power cable Install the motorized core holder into the guides Insert the power cable Switch on the unit 41 10 11 Install the baseplates Elevate the printer and move the printer onto the plate 12 Fix the plates to the printer with two knobs Figure 52 Installing the Unwinder 42 3 7 Media Handling 3 7 1 Print Area Print area can be found on the back of the printer where the operator needs to feed the materials Any media type must go through the metal paper guide in ord
69. se No connection to RTI Service Valid license Invalid license m Jeccel 67 4 2 2 3 Engine and Local LAN Labels Engine LAN is Liberty s connection to the print engine while Local LAN denotes the printer s link state to the local network Engine LAN and Local LAN States J Engine LAN Connected Reduced link state Connection error 4 2 3 Notification Bar Notification bar messages appear on the top of the main buttons Problem with LibertyConfig ini Figure 81 PAPER HANDLING STATISTICS MAINTENANCE MY LABELS Notification Bar There are 3 levels of notification messages query warning and error You can handle the messages with the icons on them The rightmost list icon popups all messages the garbage icon removes the message Query messages contain additional icons that allow entering the answer Notification Bar Message Levels Query Recover Job Warning Problem with LibertyContfig ini Error License Validation Failed 1 more 4 2 4 Ink Status Display The CMYKK ink volume display chart shows the actual amount of ink in each tank This display automatically refreshes after ink consumption and it can also be instantly refreshed by clicking on it 68 Figure 82 Ink Status Display 4 2 5 Job Status Display Liberty updates the Job Status Display area according to the processing states of the current job Job Status Display Fields Labels Printed comple
70. se the Install License button to load the guid rti file that you have downloaded the installer will continue automatically afterwards With any further questions please refer to the user guide enclosed with the installer or contact your retailer Liberty 2 0 j foes Save license enquiry Install License Close FW R13 01 v2 2 Figure 73 Vortex 805R Installer Licensing Screen If you don t have a valid license installed on your printer the installer stops and lets you Set it up As the installer informs you as well you need to have an account for Vision Center https visioncenter rti digital com and have your printer added to your account In case of any of it missing please contact your retailer Start the licensing process with saving a License Enquiry File Select the installer s Save License Enquiry button to generate the enquiry file and save it with the help of the Save File Dialog to the place of your choice The next step is uploading your enquiry file to Vision Center 61 VisionCenter digital HOME NEWS END USERS LICENCE PRINTERS TECH SUPPORT STATISTICS MEDIA DOWNLOAD LICENCE UPLOAD Choose printer Choose one T Choose file to upload rti Choose File No file chosen UPLOAD Figure 74 License Enquiry Upload at Vision Centre Please visit https visioncenter rti digital com and log in to your account Select the License menu to navigate to License Upload page where first c
71. te all Remaining Labels Time to Finish Cost Label Job Status The following chart shows various states of the print process which are displayed in the Job Status field N 69 4 2 6 Main Buttons Figure 83 PAPER HANDLING STATISTICS MAINTENANCE MY LABELS Main Buttons Main buttons navigate you to the following windows of Liberty application Button Navigates to Peper Paper Handling Window Handling Statistics Statistics Window Mai _ Maintenance Window My Labels My Labels Window 4 2 7 Job Control Buttons Job Control buttons allow you to control the printing process Stop buttons stops printing in any state while Pause button pauses the print in the Printing state STOF PRINTING RESTART JOB PAUSE PRINTING Figure 84 Job Control Buttons 70 4 2 8 Version Numbers Liberty application version and firmware version numbers can be found on the Main Screen under the Vortex logo 2 0 04 RC fw 20140519 71 4 1 Paper Handling amp Print Configuration Paper Handling Window provides ways to control print configuration and perform paper related operations FEED PAPER UNFEED PAPER CUT PAPER SAVE PROFILE Load profiles Material Type Print mode O Roll to Roll Die cut with gaps O Blackmarks on back Media Edge Detection re O Cut after N labels Supervised Liner label distance mm Turn off Left offset mm Em Start of Job cut Adjustme
72. tervention during the life time of the printer is the ink cartridge and print head change When the printer is running out of a particular ink the Liberty controller will display a message on the screen specifying which tank is out of ink Remove the empty tank and insert a new one and the printer will operate again as before NOTE The printer is working only with all cartridges installed If the operator need to change a print head due to unrecoverable printing defects open the Maintenance menu and select Replace Printhead command This starts a wizard that will guide you through the print head change procedure Follow the steps and wait until the wizard finishes its operation 5 2 Standard Maintenance General and periodic maintenance procedures are needed to keep the Print Engine in good condition In anticipation of industrial applications an extensive list of service parts are available for the printer Please contact you Reseller for futher details High volume usage and specific use cases configurations may require more frequent maintenance 95 NOTE Repair and replacement tasks are referred to qualified technicians For some maintenance tasks it is better to remove the engine from the printer Use the table below to determine which maintenance task inspection cleaning lubrication or replacement etc to perform at a given time period or usage interval The following tasks are to be performed by the operator only with very b
73. vital printer status information and enables operators to control and monitor the printer in an effective way The detailed description of the user interface can be found in the Using the Printer section 12 10 8 27 2014 wi Vw vortex 850R v2 0 0A RC1 fw 20140519 MAINTENANCE Figure 24 Picture of the Vortex850R control panel 2 19 Unwind Rewind Unwinder Rewinder is the official part for Vortex850R Printers to handle the different type of medias NOTE It is not replaceable with other company s products D Figure 25 Picture of an Unwinder Rewinder 22 2 19 1 Description of the Unwinder Media roll Motorized ae Speed determining arms Paperguide me due holder stand Figure 26 Unwinder Parts 1 Mandre Media Spindle Figure 27 Unwinder Parts 2 23 3 Installing the Printer 3 1 Choose a location The Vortex850R should be placed on a properly leveled worktable or cabinet which is able to handle the printer s weight and minimum 61 cm 24 inch wide 3 2 Unpacking and Setup The printer is shipped in a strong cardboard box Before opening the box check that the box is not damaged in any way and was not turned upside down during shipment If signs of damage are found contact your reseller and inspect the box together If the box is undamaged carefully cut the tape on the box open the box Before taking the printer out of the box make sure a strong a
74. y back into the frame until it clicks 133 6 Troubleshooting 6 1 Maintenance Module aka Service Station Troubleshooting The following table lists some possible problems related to the maintenance module with possible causes and solutions Problem Unable to remove maintenance module from the Motor stalls Color Mixing print engine Possible Causes train from improperly Jammed_ gear broken post or seated gears Squeegee doctor blade wedged not seated properly Debris build up on blade and rollers increasing friction Bad motor Wiper roller microfiber roller MFR is saturated Squeegee doctor blade wedged not seated properly or is bowed Latches on the maintenance module were not completely closed when the MM was inserted and they are now hooked on the bottom of the paper path 134 Solution Check through each of the possible causes If possible correct the situation For example re seat the gears and squeegee clean off debris from blade and rollers Re test If motor is still stalled contact Customer Service If wiper roller is saturated replace it If squeegee is not seated properly re seat it If squeegee is bowed contact Customer Service Contact Customer Service or your Application Engineer 6 2 Printhead Troubleshooting Occasionally print quality is affected by minor problems that arise with the printhead The following table provides a list of commo

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