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1. 3 Edit the description dick on an underlined value Apply this rule when the message arrives Where the From line contains spam cz Discard the message 4 Specify a name for this rule Discard the message form server spam cz Figure 5 13 Rule Editor 1 Select the conditions for your rule conditions that must be kept so as the email administration meets this rule One or more conditions from this list can be selected Where the recipient To or Cc line contains address The To or the Cc Copy To entry includes defined string email address This means that messages will be sorted by recipient s address Usage example This is helpful when aliases are used to forward email to your address For example orders are sent in this way to sales company com All messages with this address can be delivered for example to a folder labeled as Orders 204 5 7 Rules for incoming messages Where the From line contains address The From entry includes defined string email address Use example This option is useful if you want to save or forward messages from a particular sender or more senders to a single location Where the To line contains address The To entry includes defined string email address Use example See Where the recipient To or Cc line contains address Where the Cc line contains address The Cc Copy To entry includes defined string email address Use example See
2. Figure 1 81 Folder sharing gt This depends on the server settings see Kerio Connect Administrator s Guide 97 Kerio WebMail Click on Add In the Add Sharing dialog just opened specify type of sharing Folders can be shared with various subjects e User a particular user Enter username in case that the user belongs to the same domain as the sharer or username with domain in the username domain pattern e g jgraham company com if the user does not belong to the same domain e Group a particular group Use the entry to specify group name with the domain included in format group domain e g sales company com Domain must be included in name specification whenever rights are to be assigned to the group from another domain e All users from domain specify the Domain entry with the particular domain name e All users special type of access rights The folder can be subscribed for more information on account mapping see chapter 1 12 5 by all users with accounts in Kerio Connect e Anonymous access special type of access rights The folder can be subscribed by all users including those who have no account in Kerio Connect This type of access rights is useful especially for publishing of calendars in the iCalendar format Folders with anonymous access can be also accessed by special scripts To set user rights select one of the options from the Permission level pull down menu e Admini
3. ablack company com dpeterson company com jwayne company com Board room o 01 14 2008 08 00 AM 01 14 2008 09 00 AM Every week Never E Calendar Message with sound lt d Basso 15 minutes before None dpeterson company gt jwayne company com 9 ablack company com None None Figure 11 9 Viewing Free Busy information of the meeting attendees 6 Use the Send button to send the invitation Once the invitation is delivered the attendees may either accept or reject the meeting In the meeting edit window the organizer can see the attendees decisions see figure 11 10 297 Apple iCal Support 8 00 AM Meeting Board room Meeting location from to repeat end alarm attendees Board room 01 14 2008 08 00 AM 01 14 2008 09 00 AM Every week Never Message with sound cj Basso 15 minutes before dpeterson company com Q jwayne company com ablack company com Edit Done Figure 11 10 Meeting acceptation rejection Meeting acceptation If an invitation is delivered to Apple Mail open an attachment with the ics extension and save the invitation in Apple iCal Unconfirmed invitation is displayed with dashed frame in the calendar Now double click on the invitation and either accept it by the Accept button or reject it by clicking on Decline see figure 11 11 B i owling I I I I I I I Bowling from
4. Warning If an email composition takes longer connection between the server and the browser may be lost If this happens finish the message and enter your user password in the dialog which is opened upon attempting to Send or Save the message Then the attempted action will be performed uoue Moving message attachments by the Drag amp Drop method in Firefox Firefox supports moving of attachments to the message editor s window by the Drag amp Drop method The dragdropupload plugin is required for this action available at https addons mozilla org firefox 2190 After installation it is necessary to check whether the plug in was installed successfully 1 Inthe Tools menu select Extension Extensions Ee xi DOM Inspector 1 8 0 9 Inspect the DOM of HTML XUL and XML pages including the browser chrome Talkback 1 5 0 9 Submit 4 crash report to Mozilla org x Uninstall Options o Find Updates Get More Extensions Figure 1 29 The Extensions dialog 2 This opens the Extensions dialog After successful installation the dialog contains the dragdropupload plug in see figure 1 29 36 1 6 Email The plug in allows to attach one or more files to email messages by the Drag amp Drop method in one of the following ways 1 Open the message editor To attach files to a message left click on them hold the mouse button and drag them to the Attachment toolbar button This adds the
5. Appointment Scheduling Zoom 100 Day View x Wednesday April 22 2009 11 00 12 00 13 00 14 00 15 00 16 00 8 00 9 00 10 00 Click here to add a name AEN Sv _Sxations_w Meeting start time Wed 4 22 2009 z Jo s0 M z lt AutoPickNext gt gt meeting end time Wed 4 22 2009 gt 2 30 x E cusy Z Tentative W Out of Office No Information Figure 6 24 Usage of the Free Busy calendar 242 6 9 Appointments The slide window in the schedule shows the time of the suggested meeting marked by a green and a red vertical lines where the time range starts and ends The window can be moved extended or narrowed by the mouse pointer Warning For successful authentication to Free Busy server specify the Subject item in the Appointment tab Free Busy server s security Traffic between the Free Busy server and MS Outlook can be secured by SSL encryption This requires SSL encryption to be enabled in the account settings and the Kerio Con nect s SSL certificate to be installed For this purpose you can use either a certificate issued by a trustworthy certification authority or a so called self signed certificate which can be generated in Kerio Connect for details on certificates as well as their creation and authorization refer to Kerio Connect 7 Administrator s Guide Enabling SSL traffic in account settings In email account settings under Tools gt E mail Accounts gt View or change e
6. Delegation makes it possible for other users to access your calendar or for you to access and possibly also work with calendars of other users Subscription of delegated calendars If someone delegates a calendar for you you will need to subscribe it 1 Open the account settings the Accounts tab in iCal Preferences 2 Go to the Delegation tab see figure 11 15 3 If the calendar was delegated correctly the list includes the delegator s username Now simply check the Show field to view the delegated calendar in Apple iCal 302 11 1 CalDAV support f Account Information Server Settings Delegation Accounts can access Show Users Privilege Public Folders company com Read only 0 User jwayne company com Read only Manage access to my account Figure 11 15 Subscription of delegated calendars Delegation settings It is possible to delegate only the entire CalDAV including all calendars it contains To delegate it follow these instructions 1 Open the account settings the Accounts tab in iCal Preferences 2 Go to the Delegation tab see figure 11 16 3 Inthe Manage access to my account section of the dialog click on Edit 4 In the list enter username of the user to whom you want to delegate the calendar see figure 11 16 After having typed a few starting letters names should be offered automatically from the list 5 Users can be assigned rights either for reading only or also for
7. Preferences 3 Services p Hide Address Book 3H Hide Others X3H Show All Quit Address Book Q Figure 12 2 Address Book Preferences 3 Click on Configure and enter username and password for connection to an account in Kerio Connect see figure 12 4 User Name Password Specify login username and password for connection to a Kerio Connect account If your mailbox is not created in the primary domain it is necessary to enter username including the domain following this pattern user_domain domain For example dsutterland company com Ask your network administrator whether your user account is created in the primary domain or not 315 Apple Address Book Support e90 General Yela g General Template Phone vCard LDAP Sharing Display Order First name Last name O Last name First name Sort By Last Name rey Address Format United States HJ Font Size Large re _ Notify people when my card changes No me card set Locate it and choose the Make This My Card menu item _ Synchronize my contacts with other computers using Mac m Synchronize with Exchange Figure 12 3 Apple Address Book General Exchange Synchronization User Name jsmith Password eececcsee Outlook Web Access Server http mail company com v Synchronize every hour C ID Figure 12 4 Login data settings Outlook Web Access Server It is necessary to specify this entry by the full p
8. The following installation page allows you to select products to configure see figure 8 2 260 Integration with Mac Windows Linux Connect your Mac to Kerio Connect Ei sono Kerio Connect Account Assistant will be downloaded It will allow you to configure your Mail iCal Address Book Microsoft Outlook or Entourage Mac OS X 10 5 and later See other options Figure 8 1 Kerio Connect Account Assistant download Kerio Connect Select a product or products you want to configure Desti W Apple Mail Apple iCal Sum Apple Address Book Microsoft Outlook Microsoft Entourage Figure 8 2 Kerio Connect Account Assistant selecting applications to configure 261 Kerio Connect Account Assistant for Mac OS X Note Products installed on your computer will be offered Select those you will use Later you can add more of them by following the same procedure 5 On the next page enter your Kerio Connect user account password user name is suggested already and click on Continue Now the configuration application verifies your identity and server connection 6 Once connection and password are verified successfully click on Configure to run configuration of the selected applications 7 If the configuration is completed successfully close the dialog box Now the configured applications are available and ready Note All previous configuration modules are available at the integration pa
9. e mail service selection 188 5 1 Installation 3 On the Accounts tab set basic parameters for connection to the mailserver see figure 5 2 Kerio Outlook Connector Configuration Account Server Details Other Mailboxes Repair Server name mail company com Authentication Secure Password Authentication Manual Authentication Account name jsmith V Save password Figure 5 2 New account settings Server Name DNS name or IP address of the mailserver for help contact your network administrator Secure password verification This option allows using the NTLM authentication When checked users are not required to set usernames and passwords authentication against domain will be used instead To make the SPA authentication work both the computer as well as the user account have to be parts of the domain used for authentication Username Username used for logging to the mailserver If the user does not belong to the primary domain afull user name including domain is required jwayne company com 189 Kerio Outlook Connector Offline Edition Password Enter your username Save password If you check this option MS Outlook will remember your password and you will not be asked to enter it again from that time on If there are multiple persons that access the computer it is not recommended to check the option for security reasons Press the Retrie
10. implementation of the ActiveSync protocol allows the Kerio Connect administrator remote removal of all synchronized folders and user login data from the device The following options are not supported by Kerio Connect e SMS based Always Up To Date AUTD Setting of ActiveSync on Windows Mobile 5 0 is identical with settings on Windows Mobile 5 0 AKU2 See sections 4 4 1 a 4 4 2 on infromation about ActiveSync settings 4 4 Windows Mobile 5 0 AKU2 In cooperation with Kerio Connect Windows Mobile 5 0 AKU2 provides these features e Windows Mobile 5 0 AKU2 supports the following folder types e email e calendar 154 4 4 Windows Mobile 5 0 AKU2 e contacts e tasks e DirectPush Technology this technology allows mobile devices to keep open HTTP S connection with the server Whenever a new item is received or any change is performed in any folder changes are synchronized immediately e Kerio Connect supports Global Address Lookup this feature allows to look up email addresses in all contact folders available to the particular user including public folders e Wipe so called wipe allows Kerio Connect administrators reset remote devices This reset clears all user data out of the device Only default files and settings will be kept on the mobile device The following features of Windows Mobile 5 0 AKU2 are not supported by Kerio Connect e Setting of security policy from the server Enforce Security Policy
11. C Sent Items Check all Uncheck all You may need to set synchronization also in settings on the device x _ Cancel Figure 1 85 Folder synchronization with mobile devices dialog Warning For information about which folders can be synchronized with your device refer to the product s user guide or the producer s documentation for that particular device Some mobile devices require synchronization settings in their own configuration More information on data synchronization with mobile devices can be found in section 4 100 1 13 Kerio WebMail configuration 1 13 Kerio WebMail configuration In addition to working with messages in folders the Kerio WebMail interface also enables various settings These changes can be performed in the Settings menu available via the Kerio WebMail s toolbar see figure 1 86 S Settings Sa Mail filters 8 Out of office Change password Integration with Windows B Folders to sync Figure 1 86 User settings menu 1 13 1 User Settings Kerio WebMail customization is enabled via the first item in the Settings menu This opens a dialog divided into several tabs General The General tab contains basic user settings for the Kerio WebMail interface User settings Kerio Connect 7 Windows Internet Explorer Engish o 5 minutes Defaut Zl 20 Jmm dd yyyy 4 jampm l Figure 1 87 User settings
12. Note If more than one condition is defined an appropriate logical operator must be used and both conditions must be met or at least one of the conditions must be met Example You intend to create a rule that would drop all messages incoming from the spam com domain which often sends unwanted messages spam l Select the Where the line From contains condition in the first dialog section Select the Discard the message option in the second section Select the contains option in the third section and specify the domain name spam com Enter a name for the rule i e Drop all messages from the spam com domain 5 7 2 The Out Of Office rule The Out of office rule allows sending of automated responses to all incoming messages This rule is helpful when you go out of office for longer time illness or vacations This rule helps inform business partners and colleagues that their requests will be solved later after you return to your office A special rule for automatic replies can be set on the Kerio Connect tab in Tools gt Options This rule can be used when a user is not available in the office for a certain time Simply enable Send automated reply that I m out of office optionally set date and time and add a comment that will be sent in the reply to delivered email 208 5 7 Rules for incoming messages Warning Before enabling the Out of office rule it is recommended to enable also the Spam rule to m
13. Outlook Today KERIO Properties xi e Rules K Spam S Out of office General Home Page Folder Mapping User Name dpeterson Folder Name INBOXAW ork Add dpeterson INBOX Work jwayne INBOXAJokes jwayne Contacts Remove o cancel ay Figure 6 14 Folder mapping 6 5 2 Public folders Public folders are special folders shared by all users belonging to the particular email domain or even all users with an account in the Kerio Connect By default the folders are in read only mode If desirable administrator of public folders can assign higher access rights 229 Kerio Outlook Connector Public folders are useful especially for sharing of contacts or information in the company s public calendar 6 6 Rules for incoming messages Rules for sorting and filtering mail at the server can be defined using Kerio Outlook Connector the same rules that can be defined in the Kerio WebMail interface Warning After installation of the Kerio Outlook Connector it will not be possible to use the standard MS Outlook s dialog for administration of rules for incoming mail and alerts Rules and alerts under Tools Rules and alerts Use the special dialog in the root folder options to create rules for incoming messages right click the Kerio root s Kerio Properties folder Outlook Today KERIO Properties Ed General Home Page Folder Mapping Rules Spam O
14. Private events are treated as private only if the client where the private event calendar is viewed supports this feature In other client applications it is possible to view and edit events without any restrictions by users with appropriate access rights This implies that information included in private events are not well secured 1 8 4 All multiple day event All day events are special events useful especially when the user leaves for a business trip for one or more days when we want to note someone s birthday etc All day events may be 24 48 72 etc hours long and it is only bond to particular date s All day events are always displayed above the other time anchored events of the day see figure 1 49 This type of event is not included in the day schedule because users can add other types of time limited events in the day schedule No starting or ending time is specified for all day events To set the all day event check the All day option in the dialog box for creating an event see picture 1 47 All day events are not moved according to time zones since they are bound to date not to particular time This means that if for example an all day event is set for December 24 2006 this date will be kept for all time zones To learn more on behavior of events in different time zones read chapter 1 15 Figure 1 49 Month view events Multiple day event The multiple day event is created the same way as the all da
15. Rules and alerts 5 7 1 Creating or changing a rule New rules can be created under Tools Options on the Kerio Connect tab see figure 5 11 Click on Filtering Rules This opens the dialog where rules can be managed see figure 5 12 202 5 7 Rules for incoming messages Filtering Rules amp The rules will be applied to all messages delivered to the server in the order JOA in which the rules are showed al Junk E Mail New Out of Office Modify Edit Script Move Up Move Down Rule description dick on an underlined value to edit it Apply this rule when the message arrives Where message has been marked as junk e mail Move it to Junk E mail Figure 5 12 The Filtering Rules dialog The following buttons and functions are available e New creates a new rule see below e Modify edits selected rule see below e Copy copies an existing rule This rule must be renamed This function can be useful when you intend to create a new rule that differs from the existing rule only in details e Remove removes the selected rule e Edit Script edits the rule source using the Sieve code encoding used for sorting rules descriptions We recommend you not to use this function unless you are experienced in the Sieve code Rules are tested from the top downwards That means that it is necessary to be careful where the rule is placed to a
16. Where the message was detected as a spam Spam are undesirable messages sent to users You can use the Kerio Connect antispam filter to protect your users from such messages This filter uses special header items which include message evaluation and information about applied antispam testing 205 Kerio Outlook Connector Offline Edition For all messages This rule is valid for all incoming messages 2 Select the Actions for your rule select an action that will be taken for messages matching with condition in section 1 Move the message to a specified folder Move the message to the selected folder you can choose a folder from a list Forward the message to an address Forward to a specified address In this case no other actions are performed Reject message return to sender The message will not be stored in a local mailbox and the user will never be informed about it Keep in Inbox This action must be combined with another i e with Move Forward Reject etc It cannot be combined with the Discard the message action Discard the message The message will not be stored in any local folder This action cannot be combined with the Keep in INBOX action these two actions are contradictory Send notification Sends notification i e a short text message to a specified address typically to a cellular phone It is necessary to define even cellular phones by email addresses for example john bluemonday t mobile com Th
17. amp Deleted Items E Bait in the Pub Artie 01 26 PM Drafts E Buy birthday present 01 26 PM Junk E mail Bl zi RSS Feeds Sent Items oY Tasks amp 2 Public folders Figure 1 10 Notes 18 1 4 The Kerio WebMail environment For detailed information on notes see chapter 1 11 1 4 3 Today page The Today page provides overview of the current status of the mailbox It shows current number of unread messages in Inbox Settings allow to add more folders for which this information will be shown as well as tasks and events for the current day It also includes a quota for disk space reserved for the particular mailbox if the quota has been set by the server administrator This section also provides information about current free and occupied space in the mailbox so the user can always easily recognize how much of the mailbox is currently available To open the Today page click on the root folder at figure 1 11 the root folder is wsmi th company com In the user interface it is possible to set the Today page as an introductory page that would be displayed upon each connection to Kerio WebMail for details on these settings see chapter 1 13 1 Thus the users can see right at the start what should be done on that day and they do not have to surf through individual folders Individual items at the Today page are formatted as links which can be simply clicked to view the particular event
18. c2acdeececeuanecetadadaeien head aneis Ei e Edea ween 12 1 8 9 Events forwarding 00 0000s 76 19 Mailing Lists cid ccadeas awed 44auie nnne ini canis hree deb aree a dean eer 76 1 9 1 Member Subscription Unsubscription 0000000000 eee ee 76 1 9 2 M ssage POSUNE ssvcicietadads ienr inue ieuh TEDT rea Pees sedes 77 1 9 3 Aliases within Mailing Lists 0000000002 c cece cece eee i Tel Ov TASKS eored oree a n paarenaak A adaeane see cea ueeemss eae ee 78 1 10 1 Task list display 2 0 2 0 60s 78 1 10 2 Creating and editing tasks 2 eee 79 1 103 Privat Tasks lt i ccc lt lasteidiojed oitir nrd A ee EE EE 85 1 10 4 Forwarding tasks attached to email 22200 85 LLL NOUS sich douse cutohd okan Bede ies bh bewhss Bas oecakeek e aee dooos Euin 86 1 11 1 Viewing the note list 2 ccc cee ee 86 1 11 2 Create and edit notes 2 2 2 0 eee eee 87 1 11 3 Forwarding notes attached to email 22205 88 1 12 Folder Administration 0000 0000s 88 1 12 1 Root folder 22 20 0000 ccc cece cence 89 1 12 2 Creating folders ss003 iswsednu dskswertesiaetensaga eae ss DEEE RRISE 90 112 3 Folder tools eosieccedacawhecede shore cabad eabadeauadheadeedoedsee 91 1 12 4 Folder content options 6066s 94 1 12 5 Shared and public folders 000000 97 1 12 6 Folder subscription 0 0600 ccc ee 99 1 12 7 Folder synchronization with mobil
19. e SMS based Always Up To Date AUTD 4 4 1 ActiveSync settings in Pocket PC Edition It is not necessary to install the ActiveSync application since it is included in the Windows Mobile operating system it can be found under Start Programs Before the starting to configure it is necessary to check if connection of the device to network is set correctly required for connection to the mailserver This can be tested for example by using Internet Explorer to connect to Kerio WebMail for details see chapter 1 2 If the connection does not fail you can start to set the ActiveSync application 1 In Start Programs use the ActiveSync icon see figure 4 1 to run the application ActiveSync Figure 4 1 ActiveSync icon 2 When setting the ActiveSync device for the first time an informative tips are displayed to guide you through Click on the set up your device to sync with it link If you already know how to set ActiveSync open same dialog from Menu gt Add Server Source see figure 4 2 This method can be also used whenever you need to change the configuration 155 Data synchronization with mobile devices st y4 x To sync with a desktop computer install ActiveSync on your computer and then connect this device ActiveSync If your company supports syncing directly with its Exchange Server you can set up our device to sync with it Learn more a server Add Server Sour
20. o calendar alarm attendees Maybe 01 15 2008 08 00 PM 01 15 2008 10 00 PM E Calendar None John Wayne organizer Decline Accept Figure 11 11 Meeting acceptation rejection Your response will be shown in the meeting s attendees section see figure 11 10 11 1 5 Resources Kerio Connect now provides an electronic management of resources shared by employees of your company Resources are rooms and devices available in the company such as OHPs 298 11 1 CalDAV support whiteboards cars etc Resource management allows to e book a resource for a particular time e view current resources and their reservations in the Free Busy calendar for details on Free Busy calendars and information on appointments see section 11 1 4 when planning reservations e subscribe resource calendars by using standard sharing delegation e set the resource manager who can decide on priorities in case of any collisions in reservations Resources can be booked by using the existing calendar system Resource reservation is based on creating of en event The feature works similarly as appointment scheduling The main difference is that the Attendees tab must include the resource selected from the contact list it can naturally also include contacts of attendees In the Free Busy calendar you can see whether the resource is available for the scheduled time or not Note To make a resource available for bookin
21. 3 Sent Items Shared folders yf Tasks LB Public folders Figure 1 78 Folder s pop up menu Move 3 Click on Move 4 In the dialog just opened select a folder to which the item will be moved 5 Click OK to confirm the action Note For technical reasons it is not possible to move default personal folders 1 12 4 Folder content options Folder pop up menu includes several tools for group manipulation with all items included in the particular folder 94 1 12 Folder Administration Mark all as read The Mark all as read option is available only in pop up menus of email folders It can be helpful in the following cases e the function of marking shown read messages as read is disabled messages are not marked as read once shown in the message reading pane e aseparate window is used for message reading messages are not marked as read once shown there To mark all unread messages as read follow these instructions 1 Click on the folder with the right mouse button 2 This opens the folder s pop up context menu 3 Click on Mark all as read Move or copy all This option can be used to copy or move all messages included in a particular folder This option is available for all folder types To copy or move all items from one folder to another follow these instructions 1 Right click on the folder to open its pop up menu 2 Inthe pop up menu click on Move or copy all see figure 1
22. 4 8 RoadSync eee eee ene e eee EEEE na 175 4 9 Apple iPhone 0 66 66 e eens 175 4 9 1 Apple iPhone 2 0 2 0 00 eee 175 4 9 2 Apple iPhone 3 0 2 eect eee e eens 177 4 9 3 Apple iPhone 4 0 siirccssscartissasrisesriadicriosii e ee isa 181 A710 ApplicioS seas Sees ctw es cet aeect onaeoss cde oceewoeuces eeemes eed PET 182 Kerio Outlook Connector Offline Edition 0000000 0000 ccc eee 185 5 1 Installation 2 0 t nee e eee eens 186 5 1 1 Installation on computers where Kerio Outlook Connector has been installed 2 0 ees 186 5 1 2 Profile and Email account settings 0 0000005 187 5 1 3 Automatic updates 0 cece ee 190 5 2 The Online Offline mode 00 0 00000 c cc ccc eee eee ee 190 5 2 1 Offline mode settings 00 5600 0 c cece eee 191 5 2 2 Synchronization 0 0000s 191 5 3 WONLACES amp cause eis dec deuek Beas iesita oiiaaie a Sisdead 193 5 3 1 Searching in address books via the MAPI interface 193 Oo Calendars ic acs reene hemes hades ae oee pe E Roots mais ee ees eeaee 195 5 4 1 Appointments lt cs5 226 Kee dbseeeieedesesaecsa did es keaidiadseakede an 195 54 2 RESOULCES gt os in deo cisceo 4 acsped db adieie ennir EE ane 4 ba Romie Genero nU 197 5 9 TASKS agqksasawenaeeaans cuca aren sag E AAEE S Mista ceeeeees 200 5 5 1 How to create tasks 2 0 0 6 eee eens 200 5 6 NOTES weni cteh ooteeacua
23. Distribution list saved successfully Back FE Menu Figure 3 7 Adding addresses to distribution lists 3 4 Folder Administration In the version designed for mobile devices Kerio WebMail Mini also allows folder maintenance This feature does not differ from the same option in the full version of Kerio WebMail You can add a subfolder rename it dislocate it within the tree or share with another user more information on folder sharing and subscription can be found in chapter 1 12 5 Logout Settings Add Edit Folders Figure 3 8 Kerio WebMail Mini s bottom toolbar To manage folders click on the Add Edit folders link on bottom toolbar in the Kerio WebMail Mini s for mobile devices see figure 3 8 Figure 3 9 Bottom menu 149 Kerio WebMail on mobile devices The folder administration window includes all email and contact folders contained in the account including public and subscribed folders The first folder in the list is so called root folder details on root folder are provided in section 1 12 1 The other folders are ordered hierarchically Their order follows the same scheme as in the standard folder menu see figure 3 9 Unlike default folders subfolders are introduced with dashes The more dashes there are before a folder the lower the folder belongs in the hierarchy Folder hierarchy is shown at figure 3 10 Click on any folder to open it Internet Explorer 4 Yj 4 X my http mail com
24. It is necessary that the calendar s owner shares the calendar at least by enabling read rights 253 Support for Windows Calendar Calendars can be subscribed through the Share gt Subscribe menu 1 To subscribe a calendar in Kerio Connect a valid URL is required see figure 7 1 The address must follow this pattern http server_name ical path Note The URL of your Kerio Connect s calendar is available in the Kerio WebMail s section Set tings Integration with Windows In the Google Calendar Windows Calendar section you will find your calendar s URL Subscribe to a Calendar Subscribe to a Calendar Calendar to subscribe to https mail company com icalfcompany com jsmith Calendar For example http servername calendar ics For locations of other calendars visit the Windows Calendar website Next Cancel Figure 7 1 Subscription to calendars For better understanding of the URL specification view the following examples e To subscribe the default calendar folder which belongs to your mailbox in Kerio Connect enter the URL in the following format http server_name ical for example http mail company com ical e It is also possible to subscribe another user s calendar if the user shares it for you For the login URL use the following pattern http server_name ical domain user_name calendar 254 7 1 Subscription to calendars for example http mail company
25. Kerio WebMail g Options Kerio Connect 7 Webpag EG Message format HTML x Priority normal X E Request a read receipt Vv Request a delivery receipt Loe ee Figure 1 26 New mail options These settings apply only to a single message General settings can be defined in Settings chapter 1 13 1 e Priority priority of a message The priority is indicated by an exclamation mark or an arrow e Request aread receipt if this option is enabled the recipient s client sends the sender an automatic alert that their message has already been read if conformed by the reader This option can be therefore used also in cases where an answer is not explicitly demanded but it is important to know whether the message has been read e Request adelivery receipt check this option to request an automatic notification of the message s successful delivery The notification does not provide the information of if the message has been read Message body The message body consists of the text and attachments if any The message body can be sent as plain or formatted text Text formatting is allowed thanks to an embedded HTML editor that supports text formatting functionality However writing of the email messages in this editor is not supported by some of the browsers e Firefox HTML editor is functional only some of the buttons are disabled Cut Copy and Paste icons Users can use keyboard shortcuts instead of th
26. This may involve users of any Kerio Connect domain e The delegator must set appropriate access rights for the folder in MS Entourage by standard sharing methods in Kerio WebMail or in MS Outlook e The subscriber s KMS Exchange account in MS Entourage must be set as primary Once the conditions above are met subscribe delegated folders by following these guidelines 1 Go to Tools Accounts 2 Inthe account edit dialog on the Delegate tab see figure 9 11 enter delegator s username including the domain e g gbush company com 278 9 6 Delegation and subscription of folders Edit Account Account Settings Options Advanced Security My Delegates The following delegates can send items on your behalf To grant permission to others to access your folders without also giving them on behalf privileges go to the Properties dialog for each folder and change the options in the Permissions tab Set Permissions Remove Users am a delegate for As a delegate you may access and manage Address Book contacts Calendar events and Mail messages for the following users To do so add the account owner to the following list jwayne company com lt jwayne company com gt Figure 9 11 Connecting delegated folders If the delegation is set correctly the folders added appear in the folder tree in the main MS En tourage see figure 9 12 window and it can be used in accordance with the rights assigne
27. Use the lt emphasis gt Advanced Settings lt emphasis gt tab to change some of the communication settings IMAP and SMTP port Port used for communication with the server by IMAP and SMTP protocols The port numbers must be the same as the port numbers set in Kerio Connect HTTP port The HTTP S protocol uses the Free Busy calendar and applications for automatic updates of Kerio Outlook Connector Port number must be identical with the port number for the HTTP S service used by Kerio Connect If you want to use SSL secured HTTP protocol it is necessary to install a trustworthy certificate on the client station details on its installation are provided in chapter 6 9 1 Timeout Time spent by the application waiting for a response from Kerio Connect Secured Connection SSL This option enables the SSL encrypted communication using IMAP SMTP and HTTP Warning The settings of this option apply generally to all protocols It is not possible to enable encryption for separate ones The Default Values button changes all settings to their default values Connection name Kerio Outlook Connector Store is used by default This name can be changed The Sender tab includes an option to configure displaying of name outgoing address and reply to address D Kerio Outlook Connector 2 Account Advanced Sender User Information Name Sales E mail Address sales company com Reply To Address jsmith company
28. allows Kerio Connect administrators reset remote devices This reset clears all user data out of the device Only default files and settings will be kept on the mobile device If you perform synchronization via ActiveSync 12 your device will also support e HTML emails e message flags e the Out of office feature see section 1 13 2 The following features of Windows Mobile 6 0 are not supported by Kerio Connect e Setting of security policy from the server Enforce Security Policy e SMS based Always Up To Date AUTD Setting of ActiveSync on Windows Mobile 6 0 is identical with settings on Windows Mobile 5 0 AKU2 See sections 4 4 1 a 4 4 2 on infromation about ActiveSync settings 4 6 Nokia Eseries Nokia Eseries allows folder synchronization by the ActiveSync protocol if the Nokia s Mail For Exchange application is installed on the device Installation and configuration of the application are addressed in section 4 6 1 Devices E52 E55 E72 and E75 already have Mail for Exchange installed Mail For Exchange with Kerio Connect provide the following options and features e Nokia Eseries supports the ActiveSync protocol version 2 5 e Nokia Eseries supports synchronization of the following folder types e Inbox other email folders are not synchronized e Other folders and subfolders only Nokia E52 E75 with integrated Mail for Exchange 166 4 6 Nokia Eseries e Calendar the default private calendar e
29. depending on the column contents Note For sorting by subject or by sender items are sorted by the alphabet of the language set in Settings as preferred the General tab in Kerio WebMail see chapter 1 13 1 In result if for example English is set as preferred and subjects are in German subjects will be ordered by English alphabet and some specific national characters may also cause problems in sorting Adjusting the column width The width of the message table can be adjusted the same way as in the spreadsheet programs To change the column width click between two columns in the table header and drag the cursor right or left as needed see figure 1 21 ka From G Subject Received Size gt John Wayne Accepted Meeting 02 08 2005 12 23PM 4kB t amp Diane Peterson Invoices 02 08 2005 10 04 AM 2kB gt Diane Peterson Meeting 02 08 2005 10 05AM 3kB 0 A Diane Peterson Photos from Greek 02 08 2005 10 42 AM 294 kB Figure 1 21 Adjusting the column width Note Settings of column width is not remembered Next time opened the columns return to their default state Attachments Fach incoming message may include one or more attachments The attachments are files of various types text images audio video archived compressed folders etc that can be attached to a message and sent to the recipient If you receive an attachment in a message you can open it view it and also save it to a folder by using the pop u
30. if the reminder is enabled for the task The text should not be too long and it should be as comprehensive as possible 79 Kerio WebMail New task Kerio Connect 7 Windows Internet Explorer FA Save and close amp Recurrence General Co workers Subject Location Due in Start date Date completed unknown M Reminder 05 31 2006 aforo PM xl Contact Kerio managers KMS purchase Business Private Location Contact Kerio managers Santa Clara 05 31 2006 a Status not started H Complete o Junknown Re Priority normal z Jo z Figure 1 66 Task settings Task location Due date Time required for completion of the task Start date The date to start on the task Date completed Date of completion Status Each task goes through several stages during the process of its completion Not started the task has not been started yet Waiting for someone else useful in cases where the completion of the task depends on another person other people Completed the task is completed and 100 is automatically inserted in the Finished field In Progress the task is being solved It is possible to enter a number specifying what percent of the task has already been completed in the Done field Deferred the task cannot be completed at the moment e g as there are higher priority tasks It is useful to set Reminder time to avoid the situation that the
31. l Eree Busy Options Resource Scheduling l Time Zone x came Figure 6 29 Calendar Options 3 This opens the Free Busy options dialog Check the Search location settings This entry must include the URL address at which the Free Busy server is located the Kerio Connect s address in this specific case The URL address must follow this pattern http ip_address_of_the_server port freebusy SERVER NAME An example of correct URL address is shown at figure 6 30 251 Kerio Outlook Connector Free Busy Options neo Options Free busy information is used by people sending meeting requests to determine when you are available for meetings Publish 2 month s of Calendar free busy information on the server Update free busy information on the server every 15 minutes Internet Free Busy F Publish at my location ees Search location https mail company com 80 freebusy SERVER NAME Lox cancel Figure 6 30 Free Busy options 252 Chapter 7 Support for Windows Calendar Windows Calendar is a Microsoft Corporation s application used for calendar management on Windows Vista and higher This application enables to view events of multiple calendars in a single schedule and thus quickly identify conflicts in the time schedule Calendars may be either stored on the disk or it is possible to subscribe for calendars stored at the web server It is also possib
32. saves the data and closes the window e Ctrl Enter saves the data and closes the window e Ctrl N Command N opens window New message New contact New event New task or New note depending on the type of the folder just being opened Writing a message e Ctrl K this key shortcut completes hinted email addresses in To Cc or Bcc entries Addresses to be entered are looked up among the addresses saved in contact folders e Ctrl Enter closes the message and sends it e Ctrl S saves the message to the Drafts folder e Ctrl C the text is copied to the clipboard e Ctrl V the text is pasted into a document or a dialog box e Ctrl X the text is cut and pasted to the clipboard e Ctrl B makes the text bold 113 Kerio WebMail e Ctrl I makes the text italic e Ctrl U underlines the text List of messages Ctrl R Command k replies to the message e Ctrl N Command N opens the New mail window e Ctrl M Command M marks message as read e Ctrl U Command U shows the source of the message e Ctrl F Command F opens a new window where the message can be forwarded In Kerio WebMail the following keys can also be used e Home used in list browsing The first page of the current list is opened upon clicking on this key e End used in list browsing The last page of the current list is opened upon clicking on this key e Page Up used in list brow
33. see figure 1 15 Kerio Connect INBOX re D amp Settings v A Newmal Repy 3 Forward Jaspm amp P x Q Folders Search Clear Page J 1 ofi B jismith company com Sa ae 1 Fe aa Private lt 3 admin company com Warning 12 53 PM 2kB B t Benjamin Flykiller Meeting 12 52 PM 4kB Cal Diane Peterson Reports 12 49 PM 2kB amp z Contacts Diane Peterson Invoice amp Deleted Items John Wayne Holidays 12 48 PM Drafts Junk E mail Figure 1 15 Copying items by the Drag amp Drop method 4 Let hold of the button to move the item to the selected folder immediately Note Unless the item is dragged over a folder where it can be moved i e any mail folder with corresponding access rights in the folder tree a red icon is displayed meaning it is impossible to move the item to the particular location Using the Move or copy button The toolbar includes a clickable Move or copy icon Items can be move or copied by using this button as described below 1 Highlight the selected item and use the Move or copy button in the toolbar 2 In the Folder selection dialog just opened select the folder where you want to move or copy the item and click on Move or Copy 22 1 5 Specific features and technical limitations Pop up menu Items can be moved or copied also by a special option in the pop up menu 1 Right click on an item to open a context pop up menu and s
34. the General tab for details see chapter 1 13 1 In result if for example English is set as preferred and subject are in German subjects will be ordered by English alphabet and some specific national characters may also cause problems in sorting Adding and deleting columns Users can customize the appearance of the table and the information shown The columns can be added or deleted Right click the table header and specify the column settings in the Select fields window The pop up menu contains the Change columns option Checked columns will be shown in the dialog box unchecked columns will be hidden Adjusting the column width The width of the task list table can be adjusted To change the column width click between two columns in the table header and drag the cursor right or left as needed Solving tasks After a specific task is solved it can be marked as solved in the task list using the checkboxes before each task When the task is checked its status is set to completed and date and time of the completion are set 1 10 2 Creating and editing tasks To create a new task use the task edit window To open the dialog use the New task option available on the toolbar The edit dialog box includes two tabs where the following parameters can be set Task settings In the General tab the following task details can be defined Subject Insert a text which will be later shown in the task list as well as in the Reminder window
35. which they were created as well as the daylight savings time if specified Thus it does not matter in which time zone the event was created The present status will be displayed in the Free Busy the free busy information for individual attendees is converted to the time zone specified in your Kerio WebMail 122 Chapter 2 Kerio WebMail Mini Kerio WebMail Mini is a simplified version of Kerio WebMail It is designed especially for browsers where JavaScript CSS and similar technologies are not supported For this reason Kerio WebMail Mini is useful especially for e slow internet connection e older browsers where JavaScript is not supported e text mode based browsers such as Lynx or Links e mobile PDA and Smartphone devices see chapter 3 For reasons as slow speed or missing support for JavaScript Kerio WebMail Mini is suitable rather for basic usage of mail and contacts As in the full version of Kerio WebMail there are several user settings in Kerio WebMail Mini User can customize Kerio WebMail Mini according to their needs For detailed description read chapter 2 5 Login to Kerio WebMail Mini is similar to login to the standard version see chapter 1 2 If user connects for example via a mobile device or by an older browser Kerio WebMail is switched the Mini mode automatically If a modern browser is used user can select a Kerio WebMail version to connect to see figure 2 1 The main page that displayed afte
36. 1 12 Folder Administration 3 Kerio WebMail asks if you really want to remove the folder content Once confirmed the folder content is either moved to Deleted Items or it is removed immediately This depends on settings of the Delete messages permanently option in Kerio WebMail for details on user settings see chapter 1 13 1 1 12 5 Shared and public folders Kerio Connect enables creation of shared and public folders A shared folder is any folder of any user who has decided to share it with other users or group of users domain etc and grant specific rights to them Public folder is a special type of shared folder This folder is automatically available for reading to all users of the domain or of Kerio Connect All public folders you have been granted reader editor or administrator rights to will automatically appear as subfolders of Public folders Creating a shared folder Each user can grant other users rights to any of his her folders we recommend careful consideration of this action for example granting another user rights to the user s INBOX folder could have adverse implications Define access rights in the Folder Sharing dialog box which is opened upon right clicking on a selected folder g Folder sharing Work Kerio Connect 7 Webpage Dialog xi B jsmith company com Administrator iwayne company com Administrator z B All users from company com Reader yl fe SALES company com Editor v
37. 660 00600 e eee eee 302 PLAS Priyate events sdecoiaaceksredca aut tetan det sa Cea TEE npea SiE ea E 305 11 2 Support for the iCal standard 00 60 306 Apple Address Book Support 0 0000 eee eee eee 312 12 1 LDAP searching settings 0 ccc ee 312 12 1 1 Mac OS X 10 2 Jaguar ccscrsisscrsoccsssonssccsrsrririe cence 312 12 1 2 Mac OS X 10 5 Leopard and higher 222 4 313 12 2 Synchronization of contacts 0 00 314 12 2 1 Mac OS X 10 5 Leopard 0 eens 315 12 2 2 Mac OS X 10 6 Snow Leopard and higher 318 13 Support for Apple Mail 2 2 00 200 e ee eee 323 13 1 Apple Mail 10 4 2 2 2 2 662 eee eens 323 13 1 1 Exchange account in Apple Mail 0 00 0 00000 eee eee es 323 13 1 2 IMAP account in Apple Mail 2 2 0000s 324 13 1 3 Learning of the antispam filter 0 324 13 2 Apple Mail 10 5 26 eee eee eens 327 13 21 Exchang account ss d acicencaced ose dc giew Ud eons Gu deeeeoee aewe eee 327 13 22 IMAP ACCOUNT cseec dais he bees Atoms iee neip iee eeens G27 13 2 3 Learning of the antispam filter 0 2 328 Legal NOUCES icccketei ceteaw needa eet sete dob edaee ti aka nena cede decane ee 329 Introduction This document provides detailed setting guidance for all applications and modules email clients calendars and address books data synchronization suppo
38. 8 Calendar e dash blue stripe tentative e grey stripe free The fastest and most simple way to open and edit an event is to double click on it To open a new window and define a new event double click on the calendar line corresponding to the time which we want to set the event for The time is set automatically in accordance with the row where the new event was opened The day is also preset in the definition Events in the calendar may be distinguished by colors see figure 1 46 Colors associate various event types such as events referring to work to private issues to important issues etc and make manipulation with the calendar more transparent Colors of events can be defined in the event s edit dialog Week view One week display mode including Saturday and Sunday The events in the week view are marked as colored stripes according to the event type If more events are displayed in a single day they are ordered by type as follows 1 The all day or multiple day events these are displayed without any time limitation If there are more all day events specified in one day they are ordered by subject alphabetically The all day events are described in chapter 1 8 4 in more detail 2 Time ranged events repeated events meetings etc If multiple events are defined for a day they are ordered by the time when they were set The events of the same type are displayed in descending order according to their
39. 9 Configuration dialog of the Kerio account Other Mailboxes 5 5 Tasks Kerio Outlook Connector supports storing of task folders in the Kerio Connect s store This means that tasks can be accessed also via Kerio WebMail or another client application supporting task management over the Internet 5 5 1 How to create tasks Kerio Outlook Connector allows assigning of tasks to other persons This tool is helpful for example to team leaders and managers who can delegate tasks to their subordinates who can later redelegate parts of the task to other persons One of the advantages of delegating of tasks to other persons is that the person who assigns the task is informed about the task s progress Once the person to whom the task was assigned accepts the task we keep being informed on the task s progress as well as of the task s completion at the end of the process One task can be always assigned to one person only 200 5 6 Notes To assign a amp nbsp task follow these instructions 1 Create a new task 2 On the Task tab in the toolbar click on Assign Task see figure 5 10 a ll Iep F Meeting Task Task il Insert Format Text AX 1E Ai Oe RATE Save amp Delete Send status 4 g Recurrence k ENE Follow Private Spelling Close Report Complete a Forward Or enc X Up X Actions Show Manage Task Options Proofing Figure 5 10 Assigning of a task 3 This opens the To entry Enter the email addres
40. Add button to open a dialog where a new address can be added to the list The address needs to be entered manually E Add contact to the distribution list Microsoft I Biim Ea New contact Name Elein Bullet E mail bulet company com JV Save to Contacts Figure 1 43 Add Name Enter first and second name of the new distribution list member E mail Enter email address of the new distribution list member Save to contacts Enable this option to save member information also in the Contacts folder e The Remove button can be used to delete an address from the list 6 Save changes by clicking Save and Close A note can be attached to any distribution list It can be for example a description of the group or another information The note can be defined on the Notes tab of the distribution list dialog Besides the method described above there is another way to create distribution lists Simply select one or more items in the contact list using the Ctr key use the right mouse button to open the pop up menu and select Create adistribution list see figure 1 44 This opens a distribution list with the selected contacts already included This list can be simply saved after entering its name Contacts can be added anytime if desired 53 Kerio WebMail amp aNewcontat 7 GQ is x QQ J view address cards Search Clear lt Page 1 ofi gt Contacts labcdefFqhijklmnopgrstuvwxy2 Di
41. Close Figure 6 1 Profile setup 218 6 2 Installation 2 The Mail dialog is opened see figure 6 2 where profiles and user accounts may be administered General a The following profiles are set up on this computer Outlook Add Remove Properties Copy When starting Microsoft Outlook use this profile Prompt for a profile to be used Always use this profile Outlook b Cancel Apply Help Figure 6 2 Creation of a amp nbsp profile Click on Add A dialog box is opened with a blank entry for specification of the new profile s name You can enter any profile name you wish Then confirm settings by clicking on OK The new profile is empty i e no email account is created in it Therefore the wizard where a amp nbsp new account can be created is started automatically once a amp nbsp new profile is created On the first page of the wizard check Manually configure server settings or additional server types and click on Next The next step allows selection of a amp nbsp server type Select Other gt Kerio Connect see figure 6 3 In the next step a window with three tabs allowing configuration of the Kerio Outlook Connector is opened see figure 6 4 219 Kerio Outlook Connector E mail Accounts Account Information Server Name mail company com Secure Password Authentication Account Name jsmith company com Password eet User Information Us
42. Co workers tab see figure 1 69 83 Kerio WebMail 2 Edit task Kerio Connect 7 Windows Internet Explorer ioj x Send update Save and close amp Recurrence General Co workers Name lt E mail gt John Smith lt jsmith company com gt A John wayne lt jwayne company com gt 000000 Diane Peterson lt dpeterson company com gt 2 A Amanda Black lt ablack company coms sss i sS S S falainLowland lt alan lowland eu gt SSS Jane Houston lt jhouston othercompany com gt m Select Add PPP D EEP Figure 1 69 Task acceptance rejection Task recurrence For tasks repeated periodically it is possible to set repeat mode The dialog where recurrence can be setis opened by the Recurrence icon provided in the upper part of the task edit window f gt Recurrence Kerio Connect 7 Windows Internet Explorer OF x Range of recurrence No end date End after fio occurrences C End by 05 30 2006 E Recurrence pattern C daily Recur every f0 day every fi month c Recur every 3 z Tuesday z every fi month monthly C yearly Remove recurrence OK Cancel Figure 1 70 Task recurrence 84 1 10 Tasks Recurrence pattern Multiple recurrence patterns are available daily weekly monthly yearly Each of these patterns has different parameters Range of recurrence Set the desired range of recurrence e No end date
43. EB Appointment Bg ES E Busy O Recurrence 3 A En X E seneauina 7 tinezones 2 S Cancel _ Meeting a amp 15 minutes ma e Spelling Meeting Invitation amp gt 7 Workspace i ga Categorize 7 Notes Actions l Show Attendees Ji Options a Proofing Sain a All Attendees v John Smith lt jsmith compam a jwayne company com projector company com v boardroom company com v flipchart company com Click here to add a name gt Add Others Options Start time wed 4 22 2009 x 10 30 lt lt AutoPick Next gt gt Endtime Wea4 22 2009 12 00 x E Busy Z Tentative I Out of Office N No Information Outside of working hours Figure 6 25 Resource reservation You may have noticed that there are also other attendees in the list shown in figure 6 25 Resources can be reserved either for usual appointment or for meetings see section 1 8 7 Resource calendar Each resource created in the system has its own calendar where all reservations are displayed Calendars of individual resources can be subscribed through the standard sharing process subscription of shared folders is focused in chapter 6 5 1 245 Kerio Outlook Connector Most user can access resource calendars in the read only mode Resource calendars can be edited only by the resource manager The role of resource managers and thei
44. Edition installation otherwise the application will not function properly e When the upgrade or downgrade of MS Outlook is performed Kerio Outlook Connec tor must be reinstalled manually e If you have used another mailserver e g Exchange and now you are switching to Kerio Connect it is necessary to create a new profile in MS Outlook 5 1 1 Installation on computers where Kerio Outlook Connector has been installed In the majority of cases upgrade from Kerio Outlook Connector to Kerio Outlook Connector Offline Edition is smooth 1 Install Kerio Outlook Connector Offline Edition 2 Run Start gt Programs gt Kerio Outlook Profile Conversion Utility which converts all Kerio profiles to profiles for Kerio Outlook Connector Offline Edition If the station is connected to the Kerio Connect the Kerio Outlook Connector s local database is created automatically and updated referred simply as Kerio Outlook Connector 186 5 1 Installation Special cases One workstation is shared by multiple users If a workstation is used by multiple users install the program once and then run the convertor Start gt Programs Kerio Outlook Profile Conversion Utility for each user Kerio Outlook Connector is installed without connection to Kerio Connect In such cases profiles are converted but they must be finished upon connecting to the server 1 Inthe profiles dialog Start Settings gt Control
45. Figure 6 21 The Junk E mail tab Confirm marking mail message as spam This option enables disables alert window displayed upon clicking on the Spam button which is available in the toolbar Move spam to the Junk E mail folder If this option is enabled all email considered as spam will be delivered to the Junk E mail folder automatically Note The Move spam to the Junk E mail folder rule beats rules for incoming mail see chapter 6 6 If the filter includes any rule which in any way handles messages marked as spam the action set in this rule is ignored This option also enables adding email addresses to the list of trustworthy users see below Also trust senders from So called Spam whitelist In this list senders that will automatically be considered as non spammers can be added removed A new email address can be added in the Add e mail address entry This address must be specified in the username domain format 238 6 8 Address books and contacts Also trust senders from my Contacts folder If this option is enabled messages marked as spam which were sent from addresses included in the default contact folder are not moved to the Spam folder automatically This option supposes that email addresses in one s contact list are trustworthy If this option is enabled it is not necessary to include addresses saved in the default Contact folder in the whitelist 6 8 Address books and contacts 6 8 1 Searching in address books
46. For guidelines for this procedure see section 4 2 Once the server name is set and SSL encryption enabled click on Next to open the following page of the configuration wizard On the second page set your login data see figure 4 4 ActiveSync Y4 Edit Server Settings User name jsmith Password PE Domain company com Save password required for automatic sync Back amp Next Figure 4 4 ActiveSync user login data definition User name Use this entry to specify the user name used for authentication to Kerio Connect Password Use this entry to specify the password used for authentication to Kerio Connect Domain Use this textfield to enter the email domain name usually it is the part of your email address after the symbol Save password If you do not wish to be asked for the login data by each startup of the synchronization enable this option If you want to use the feature of automatic synchronization this option is required to be enabled 157 Data synchronization with mobile devices Event logging None v Back Next Figure 4 5 ActiveSync the Advanced dialog box Note Besides login data items the Advanced button is included in this dialog It can be used to set optional parameters The dialog allows to set measures to be taken in case that a collision occurs during the synchronization see figure 4 5 Collisions might occur when some folders to be synchronized
47. General tab 101 Kerio WebMail Preferred language Selection of a language for the Kerio WebMail interface The Browser detected option sets a language in correspondence with settings of the particular client i e of the web browser or the system where the browser is running Note All items such as messages contacts events and tasks in all folder types will also be sorted by the alphabet of the language set as preferred In result if for example English is set as preferred and subjects are in German subjects will be ordered by English alphabet and some specific national characters may also cause problems in sorting Reload every This option controls the folder tree restore and reminder display Preferred skin Skin of the interface can be set in the menu Save the settings to switch to activate the new skin Number of displayed messages Use this option to set the number of messages that will be displayed in the message list This option applies also to number of events contacts tasks and notes which will be displayed at one page Delete messages permanently Enable this option if you want that items deleted by the Delete key are removed right away instead of moved to Deleted Items The settings apply to all folders save Deleted Items and Junk E mail Items in these two folders are always removed for good Date format Selection of the date display The date form follows this pattern dd day mm month yy
48. LDAP Start TLS extension It is necessary to follow these steps when setting the encrypted communication I 2 Scope enable the Use SSL option change the default port 636 to the port used in Kerio Connect for the non secured LDAP service typically port 389 In case that you want to use SSL secured connection to the server Use SSL a trustworthy certificate installed is required This item defines which folders will be searched through It is recommended to use the Subtree option where the system searches through all contact folders and subfolders Authentication Authentication to Kerio Connect Set the Simple option for the authentication type to make it possible to specify username and password to the corresponding user account 12 2 Synchronization of contacts Synchronization settings differ for individual versions of Mac OS X 314 12 2 Synchronization of contacts 12 2 1 Mac OS X 10 5 Leopard For Mac OS X 10 5 Leopard two methods of synchronization are possible e For the synchronization settings the built in support for connection to the Microsoft Exchange server will be used and the synchronization is performed with the Apple iSync application Synchronization in Apple Address Book can be set as follows 1 Run Address Book 2 In Address Book Preferences see figure 12 2 on the General tab check the Synchronize with Exchange option figure 12 3 PECURE File Edit View About Address Book
49. Panel gt Mail gt View Profiles select the Kerio profile and click on Properties 2 In the wizard click on User Accounts 3 On the following page double click on the Kerio account and confirm settings by the OK button Conversion to Kerio Outlook Connector profile is then finished automatically This procedure must be taken for each profile with Kerio account 5 1 2 Profile and Email account settings In MS Outlook any number of user profiles can be created Using of multiple user profiles is essential especially in the following situations either the computer is accessed by multiple users and each of them needs his her own email address or a user can access multiple mailboxes and wants to use different settings for each of them In other cases one profile for one or more email accounts is sufficient Warning Only one Kerio Outlook Connector account is allowed in each profile Automatic configuration For automatic configuration of profiles there is a special tool called ProfileCreator To get and start it follow these guidelines 1 In your browser enter your mailservers URL address following the pattern http server_name e g http mail company com 2 If the address is correct the Kerio WebMail login page is opened Click on the Integration with Windows link displayed at the bottom of the login dialog 3 In the Integration with Windows page just opened click on Click here to auto configure Kerio Outlo
50. Regards John Smith Company com Dictionary Change to inform Change Suggestions inborn OK Dictionar English en_US x Change Figure 1 30 Spellchecker Dictionary Kerio WebMail contains a personal custom dictionary where unknown phrases not available in the default spellcheck dictionary can be entered Each user can thus create his her own dictionary The default dictionary used for spellcheck can be amended when needed Select the Dictionary item from the Settings menu in the spellcheck dialog Users can add or delete words to and from the dialog box that is opened New words and expressions can be added to the dictionary also when spellchecking a message 1 6 5 Spam filter Spam messages are mostly represented by advertisements Spam are usually sent in bulk and the recipient addresses are obtained by illegal means e g by tapping the network communication In their wilder modifications spams may also distribute and seed dangerous viruses Kerio Connect contains a sophisticated antispam filter The filter is designed so that it can recognize specific attributes of spam from the message contents spam messages usually contain specific keywords that can be recognized and counted by the filter Each message 38 1 6 Email is assigned a numeric score if this value exceeds the limit set in Kerio Connect the message is marked as spam Self learning antispam filter The built in antispam filter may le
51. The dialog contains the following items Cancel Update Display name Eo workers Members Amanda Black lt ablack company com gt I Diane Lawland lt diane lawland info gt edit Diane Peterson lt dpeterson company com gt 7 Elein Bullet lt bullet company com gt John Smith lt jsmith company com gt I John Wayne lt jwayne company com gt Select Add Remove checked Notes Figure 2 15 Distribution list Select contact Kerio Connect 7 0 0 Windows Internet Explorer Iof x Diane Peterson lt dpeterson company com gt Select gt Elein Bullet lt bulet company com gt James Vega lt info abcde com gt Close Jane Houston lt jhouston othercompany com gt John Smith lt jsmith company com gt John Wayne lt jwayne company com gt Louis McDonald lt windowO hotmail com gt Luigi Palmera lt palmera company com gt SALES lt SS amp LES company com gt zi Squash Team IV Search in personal contacts only Elone TT Miana ____ Figure 2 16 Select The Search for entry Fill in a string that will be used as the search criteria It is possible to search by first and second names as well as display names full names or by email addresses Simply enter the first letters of the first name second name or user name Click on Search The first 200 contacts matching the string are displayed or less Usually the list of contacts found is narrower so it is easy to choose the c
52. Where the recipient To or Cc line contains address Where the Sender line contains address The Sender entry includes the string This entry is often contained in messages sent automatically mailing lists etc where it stands for the From entry Where the Subject contains specific words The Subject entry contains defined string s Use example This option is useful for example for mailing list email where messages contain the mailing list s name Note Kerio Connect spam filter can be set so that the Subject entry will include results of antispam tests the value is represented by asterisks Using this feature spam may be filtered easily Simply insert the number of asterisks that will specify the rule Messages that match this rule will accept this specification Where the message has an attachment At least one attachment must be appended to the message Use example It is useful when combined with the Where the message size is more less than size condition if a quota is applied to the mailbox and all messages larger than the set limit should be sent to another mailbox where you have enough space Where the message size is more less than size The message size exceeds the specified value To specify the size you can select from the following units bytes B kilobytes KB and megabytes MB Use example It is useful if a quota is applied to the mailbox and larger messages should be sent to another mailbox where you have enough space
53. a resource available for booking it is necessary to create it in Kerio Connect first If you need to create a new resource contact your network administrator Resource scheduling Note The settings described are provided for MS Outlook 2007 If you use another version settings may differ slightly To book a resource follow these instructions 1 Open anew event and specify its subject 2 Click on the Scheduling button in the new event s toolbar see figure 6 25 3 Add the resources email address to the list of attendees e g car1 company com If you do not know the address of the resource you can find it in the public contact folder called Resources click on Add Others Add from Address Book under Resources Public Folders 244 6 10 Resources Note If the folder is missing in the list it is necessary to add it for search Just follow these guidelines In MS Outlook go to section Contacts right click on Resources and select Prop erties On the Outlook Address Book tab check the Show this folder as an e mail Address Book option see figure 6 23 4 If the Free Busy calendar is working information about the source is shown in the right section of the dialog It is therefore easy to check right away whether the source is free or already booked by another user for the suggested time see figure 6 25 Da a O j a F aa AS gt Resource reservation Meeting x Meeting Insert Format Text sl ai
54. all private and subscribed shared and public folders leave the entry blank or enter this string fn ContactRoot More precise specification of searched section of the LDAP database enables to access only some types of contacts To better understand various alternatives read the following examples cn wsmi th company com fn ContactRoot the look up will be performed only in folders of the jsmith company com user fn personal fn ContactRoot only folders of the user currently connected to the LDAP server will be searched through This option is identical with the previous one however it is not necessary to specify username or email address of the user This option may be helpful for example when configuring multiple clients etc fn public fn ContactRoot only public contact folders will be searched through fn Contacts cn wsmith company com fn ContactRoot only the Contacts folder of the jsmith company com user will be searched through fn Public Folders fn public fn ContactRoot 269 MS Entourage support only the public PublicContacts folder will be searched through 9 3 Scheduling of meetings As well as in Kerio WebMail see section 1 8 7 and MS Outlook section 6 9 in MS Entourage it is also possible to schedule meetings using the Free Busy server built in Kerio Connect Free Busy server is a special tool allowing us to see when other participants of a meeting are busy or free for the meeting To see w
55. and N95 Nokia N73 and N95 allows folder synchronization by the ActiveSync protocol if the Nokia s Mail For Exchange 1 6 1 or higher is installed on the device Mail For Exchange with Kerio Connect provide the following options and features Nokia N73 and N95 supports the ActiveSync protocol version 2 5 Nokia N73 and N95 supports synchronization of the following folder types e Inbox other email folders are not synchronized e Calendar the default private calendar e Contacts the default private contact folder DirectPush Technology this technology allows mobile devices to keep open HTTP S connection with the server Whenever a new item is received or any change is performed in any folder changes are synchronized immediately Kerio Connect supports Global Address Lookup this feature allows to look up email addresses in all contact folders available to the particular user including public folders This version allows installation of the root certificate on the device this implies that it is also possible to use the Kerio Connect s self signed certificate for encryption Mail For Exchange does not support the following features It is not possible to synchronize public and shared folders It is not possible to accept reject an invitation Invitations can be viewed in Inbox but it cannot be manipulated it does not offer the Accept and Reject buttons and it is not displayed in the calendar 174 4
56. attachments to the message 2 Open the message editor Click on Attachment This opens an empty entry for specification of the attachment path Simply left click on the files to be attached drag them to the blank entry and release the mouse button This attaches the files to the message 1 6 4 Spellchecker Use the Spellcheck button in the New mail toolbar to start the spellcheck If an error is detected a dialog is displayed with the incorrect phrase highlighted see figure 1 30 The following options are available e Select a correct phrase in the Suggestions dialog box and click OK to confirm e Insert the correct phrase manually in the Change to dialog box and click Change to confirm e If the phrase was entered correctly click Skip to skip the phrase e Use the Skip all button if the phrase appears frequently in the text All occurrences of the phrase in the text will be skipped e Click Add to add the phrase in the dictionary New phrases can be also added using a special dialog box created for this purpose see below e Click Delete to delete the phrase In order for the dictionary to work properly select the correct dictionary for the written text Users can use either the Dictionary menu the last item in the dialog or Settings menu chapter 1 13 1 37 Kerio WebMail Kerio Connect 7 0 0 WebMail Windows Internet Explorer Of x Dear Diane I want to MEN you about rescheduling out meeting Skip all
57. attendees will be informed about the change by email In the event list select the event to be edited double click it to open the Edit event dialog box Change what you need to change and send the update to the attendees To cancel the event select Delete in the context menu see figure 1 56 You can also select an event and use the Delete key to remove it 26 October Monda 12 35 PM 01 05 PM Meeting Room 1 02 00 PM 02 30 PM Dinner with Mr Smith Figure 1 56 Deleting events 68 1 8 Calendar Scheduling of meetings As denoted right at the start of this chapter a special tool is provided for time scheduling It is known as Free Busy calendar and it might simplify creation of meetings Thanks to the Free Busy calendar feature it is easy to find out whether participants invited to the meeting are free or busy in the time scheduled by comparing the meeting date and time calendars of these users It is therefore easier to find a time range where all attendees required to participate in the meetings are free This feature help us avoid many phone calls and emails that we would otherwise make or send Free Busy calendar exploits information on user s free time from the calendar of the particular user However the meeting initiator can only see when the attendee is free or busy It is not possible to view particular details on the user s activities Free Busy calendar is displayed in the event s edit
58. be processed Using this function a user can create more complex rule systems for individual condition types Rules are tested rule by rule from the top downwards Note Notifications and autoreplies are protected from loops This means that the system does not send a notification in reply to received notification or automatic replies The detection of notification or automatic replies is performed using special items in the message header Only notifications and automatic replies generated by Kerio Connect are detected 3 Rule description description of the rule function it is generated automatically according to the rule definition Highlighted entries are interactive click them to set other parameters Select People xi Type one name at a time and click Add or select people from the Address Book spam cz Add People Where the From line contains Address Book Remove Options OK Cancel Zi Figure 6 17 Select People 234 6 6 Rules for incoming messages Click on the Options button to open the Rule Condition Options dialog see above is The entry must exactly match with the specification is not The entry must not match with the specification contains The entry must contain the sub string does not contain The entry must not contain the specified sub string matches The entry must match the expression the expression can contain the and wildcards that c
59. below the toolbar as links By clicking a specific letter the first contact starting with this character will be highlighted TIP Pressing Shift letter when searching in the row of letters the contacts starting with this character are marked 46 1 7 Contacts 3 Contacts Logout a ByjNew contact is x B Q view address cards Search Clear Page 1 of2 gt Contacts labcdefahiikimnoparstuvwxyvz Alice Smitherson Flykiller Benjamin Samuel Green E mail smitherson examp E mail bflykiller company E mail green othercompa Beata Hrozny Joe Brown Smith John E mail bhrozny yahoo co E mail joe brown gqmail c E mail jsmith cc Black Anne E mail i Cecilia Horn Richard Bayley E mail horn othercompan E mail bayley yahoo com Figure 1 38 Contacts Users can also use the purple arrows to navigate between the pages with contacts List In the list view mode information to individual contacts are listed in the columns Contacts can be sorted according to the information This view mode provides several advantages First columns can be sorted and ordered in accordance with information they include Click the column heading to sort contacts in the ascending or descending order see the arrow next to the column name by alphabet numbers or time depending on the column contents Users can also customize the information to be displayed The columns can be added or deleted Right click the ta
60. body N is aninteger The part of the message that will be sent to a cellular phone is determined by the SMS gateway usually up to one SMS message The notification text can have the following form Message from from subject subject Message body text 120 1 15 Time zones 1 15 Time zones The whole globe is divided into 24 parts which are called time zones The individual time zones Are defined by their shift from UTC Coordinated Universal Time In most cases the time is shifted by one hour but sometimes this shift can be 30 or 15 minutes From the geographical point of view the time zones are delimited by meridians One time zone and one meridian was defined as the origin It is the meridian of Greenwich This meridian is also called the zero or Greenwich Meridian The zone of this meridian uses the universal time UTC which is the same as GMT Greenwich Mean Time Both abbreviations UTC and GMT are used for defining time zones and have approximately the same meaning Kerio WebMail uses the GMT time The method of time zone indication depends on location of the selected time zone to the east or west from the Greenwich meridian If the zone is located east of the greenwich meridian the time displacement is indicated by the sign The zones located west of the meridian are indicated by The time zone issue gets event more complicated when it is necessary to consider the winter time and the daylight
61. calendars start with Sundays Consequently if Monday is set as the first day of the week weeks in thumbnail calendars start with Mondays see figure 1 94 108 1 13 Kerio WebMail configuration 46 June2006 46 June2006 5 M TW TF M TW TFS S 1 2 3 12 3 4 4 5 6 7 8 9 10 5 6 7 8 9 10 11 11 12 13 14 15 16 17 12 13 14 15 16 17 18 18 19 20 21 22 23 24 19 20 21 22 23 24 25 25 26 27 28 29 30 26 27 28 29 30 Today Today Figure 1 94 Comparison of thumbnail calendars Weekly recurrence period applied to events and tasks setting of the first day in the week takes effect only in a specific case which will be better understood through an example Every two weeks on Sundays and Wednesdays in the evening Mr Jonathan Flykiller meets friends to play chess He uses recurrent events in his calendar to remind him of these meetings The events are set as follows 1 Mr Flykiller opens a new event in the calendar and sets date and time September 6 from 6 30 PM to 8 30 PM and sets the subject name for Chess see figure 1 95 Save and close S Recurrence General Invite attendees Subject Chess Location Label m Private gt Start time sjos2006 fos soPm I alday event End time o9yoej2006 fos s0Pm z Reminder 30 minutes gt Show time as out of office z Priority normal z Categories Private V Figure 1 95 Event settings 2 Weekly recurrence is set to
62. chapter 1 13 1 In the list the rules can be viewed not edited Mail filters Kerio Connect 7 Windows Internet Explorer i EG M Spam I Out of office Discard the messages from server spam com M Cell phone notification Dor Il R Local intranet 100 5 Figure 1 102 Rule list A check box next to each rule determines if the rule is active or not The rule can be disabled temporarily without the need to delete it and create again Use the list buttons to perform the following New This option creates a new rule Modify Use this option to change edit the selected rule 115 Kerio WebMail Delete This option removes the selected rule Edit script This option is used for editing the script the filter source code Filtering rules are created in the Sieve standard language This means that the dialog window displayed after clicking on the New or Edit button is a graphic interface for the rules The graphic dialog window enables setting of all conditions and functions offered by Kerio Connect Therefore it is recommend that only users who are familiar with the Sieve language and do not wish to use the graphic interface use the Edit function Move up Move down Move the rules up or down All rules are processed from top to bottom and should be sorted from the most specific to the most general ones A rule can also stop processing of other rules i e no more rules are processed even though the m
63. com Figure 6 6 Account settings sender information settings 222 6 2 Installation Name The name that appears in sent email messages Email Address The email address from which the messages are sent Address for replies Address to which replies will be sent the Reply To item Note If Outlook 2000 is used changes performed on the Sender tab will take effect after a restart of the application Click OK to confirm and save the settings and to close the wizard The profile created can be found in the list provided on the Mail page Now two options of profile modes are available see figure 6 2 e Always use this profile this option sets the new profile as default Then the profile including the new account is opened automatically upon each startup of MS Outlook e Prompt for aprofile to be used if this option is used a menu is opened providing a list of all profiles see figure 6 7 Upon each startup of MS Outlook one of these profiles can be selected When starting Microsoft Office Outlook use this profile Prompt for a profile to be used Always use this profile Figure 6 7 Choose Profile 223 Kerio Outlook Connector Warning Each MS Outlook profile may be used only by one account connected via Kerio Outlook Connector Functionality of POP3 and IMAP accounts located in the same profile is not affected by Kerio Outlook Connector Store Note If you us
64. com 80 caldav users company com public To view new calendars go to the Calendar application by clicking on Calendars In the list simply click on the calendar you want to open Subscription to calendars To subscribe calendar in the iCalendar format follow these steps 1 2 In Apple iPhone go to Settings gt Mail Contacts Calendars Select Add Account Other Add Subscribed Calendar Enter the following account data Server Insert URL in this pattern servername ical If the account authentication fails check the following items Server Enter URL in a format compatible with calendar subscription Basic URL follows this pattern servername ical The basic URL can be used to subscribe to the main calendar of your account To subscribe to other calendars use the following derived URL patterns servername ical users domain user domain URL modified for the purpose of subscription to a shared calendar e g mai l company com ical users company com wsmi th company com servername ical users domain room domain URL modified for the purpose of subscription to a resource calendar e g mail company com ical users company com meetingroom1 company com 179 Data synchronization with mobile devices Description This is an optional entry The description is helpful especially if you intend to use multiple calendars User Enter username for login to your Kerio Connect mailbox Password Enter p
65. cz cer to a keychain New root certificates should be added to the login keychain for the current user or to the System keychain if they are to be shared by all users of this machine ti login View Certificates Cancel Figure 9 20 The Add Certificates dialog box 2 The Keychain Access application is started asking for confirmation that you really want to install the certificate Confirm the dialog by entering username and password for an account with administration rights 286 Chapter 10 Support for Microsoft Outlook for Mac 2011 Since 7 2 Kerio Connect supports Microsoft Outlook for Mac 2011 users working on Mac OS X can now fully use Outlook features Use one of the following configuration methods e by using the autoconfig tool e directly in Microsoft Outlook for Mac 2011 Warning If you do not manage to configure synchronization with Microsoft Outlook for Mac 2011 contact your administrator The simplest and fastest way to configure Microsoft Outlook for Mac 2011 is by using the Kerio Connect Account Assistant autoconfig wizard For details see chapter 8 To configure Microsoft Outlook for Mac 2011 follow these instructions 10 1 Manual Configuration of Microsoft Outlook for Mac User account for synchronization with Kerio Connect can be set directly in Microsoft Outlook for Mac 2011 Follow these instructions to set the account 1 In the Tools menu select Accounts In th
66. disable it Figure 5 16 Possible cancellation of the Out of office rule 5 7 3 Junk E Mail rule the Spam rule can be created either by the network administrator within network configuration or you can do it by yourself As suggested by its name the rule helps identify spam and moves recognized spam messages to the Spam folder automatically To configure the Spam rule go to Tools gt Options tab Kerio Connect This tab includes the Spam section where it is possible to enable the Spam rule and set other details concerning spam see figure 5 17 209 Kerio Outlook Connector Offline Edition Options p Preferences Mail Setup Mail Format Spelling Other Kerio Connect Out of Office C Automatically reply to incoming messages while you are out of office The reply is sent to each sender only once a week Out of Office Junk E mail Spam is Z Confirm marking of an email as junk email V Move suspected junk email to the Junk E mail folder Trusted Senders Filtering Rules PIN The rules will be applied to all messages delivered to the server A Other Preferences a Show warning if the Kerio Outlook Connector is not set as the default store ox J _cancel_ J apni _ Figure 5 17 The Junk E mail tab Confirm marking messages as spam This option enables disables alert window displayed upon clicking on the Spam
67. edit dialog To open this dialog use the New event button on the toolbar or the corresponding option available in the context pop up menu opened by right clicking on the calendar s main panel 58 1 8 Calendar Meetings are special events This event is shared by multiple participants invited users For details on how to create a meeting see section 1 8 7 Some events and meetings can be repeated in regular periods To set periods of repetition for an event click on Recurrence When recurrence is set for an event the item will be repeated in the calendar according to the settings For detailed information read chapter 1 8 5 Event settings Use the General tab to define basic configuration see figure 1 47 I New event Kerio Connect 7 Mozilla Firefox isend PSaveanddose Qy Recurrence General Invite attendees Location boardroom Rooms Label E susiness Start time 10 09 2008 E s 00 am T All day event End time 10 09 2008 E fio 00 am M M Reminder 15 minutes Show time as busy x Priority normal x Board meeting budget for the following year Figure 1 47 Event settings Subject The summary information about the event This information will be displayed in the calendar window after the event is saved therefore it should be as brief as possible Location Location of the event If you use the resource scheduling feature in your company clicking on Roorns lists all rooms av
68. folder The root folder is the primary folder on the highest level the name of the root folder is the same as the user s email address The root folder also can be renamed The following steps must be taken to create a new folder 1 First select the superior folder and right click on it It is recommended to use the same folder types for all subfolders In other words email folders should be created as subfolders of other email folders and not under a calendar folder for example These rules keep the folder tree well organized and comfortable 2 Inthe folder s pop up menu just opened click on New subfolder see figure 1 74 3 In the dialog just opened specify name of the folder and select its type e Email for storage of email messages e Contacts where user personal information is kept e Calendar management of events and meetings e Notes storage and management of sticky notes e Tasks management and storage of tasks 90 1 12 Folder Administration Once the dialog is confirmed the new folder is added to and displayed in the folder tree amp Settings Folders B jsmith company com INBOX 1 fas Private Work fp Calendar 5 amp z Contact Delete amp Deleted Move to Folder Drafts Mark all as read Cj Junk E 1 Move or copy all E Notes Delete all _ RSSFee Access Rights cj Sent Items Af Tasks amp G Public folders Open in new window Figure 1 74 Folder s po
69. folders Save as Draft Attach Contacts B jsmith company com From ohn Smith lt sales company com gt z 3 INBOX To John Smith lt sales company com gt A Private Cc amp 3 Contacts amp 3 Private contacts Bec Deleted Items 3 Subject Offer Figure 2 18 Sender selection Address for replies Address to which replies will be sent the Reply To item Organization Name of the company is included in the message as the Organization header Signature The signature added automatically to all sent messages including replies and forwarded messages Show signature Check this item to show the signature at the end of the message By default the signature is added before the original message Display image attachments inline The image attachments GIF JPEG can be displayed directly in the message body If this option is unchecked only a hyperlink to the image is displayed It is not recommended to enable this option in WebMail Mini with slow Internet connection The option is set separately for WebMail Mini and for Kerio WebMail interface Display images from the web Each message with HTML body can contain links to images stored on the remote server If this option is enabled the images will be downloaded from the server In this way for example active mailboxes can be identified easily and misused for the purpose of sending spam messages Your computer can be also attacked due t
70. follows 1 2 8 9 Click on the New distribution list link on the contact folder s toolbar A dialog is opened where a distribution list can be created and edited see figure 3 6 Internet Explorer Had Til iz X a http mail company com minif New contact New distribution list ABCDEFGHIJKLMNOPORSTUY W XYZ Nome O Diane Peterso lt dpeterson company gt edit Notes People from Sales Figure 3 6 The create edit distribution list dialog In the Name entry specify the list name The Notes textfield is optional and it allows attachment of any remarks regarding the list Click on Add A dialog is opened where it is possible to add email addresses see figure 3 7 Use the Name and E mail entries to specify name and email address of the contact to be added to the distribution list If the Save to Contacts option is enabled the data will be also saved as a new contact item Click Save to confirm settings Use the Close and Save button to save the name also in the distribution list Distribution lists are saved in contact folders highlighted by bolder font 148 3 4 Folder Administration Internet Explorer Y d X g http mail company com minif v New contact New distribution list ABCDEFGHIIKLMNOPQRSTUVWx 2 Name mail dpeterson company com mail dpeterson company com O Save to Contacts Logout Settings Add Edit Folders
71. for the non secured LDAP service typically port 389 In case that you want to use SSL secured connection to the server Use SSL a trustworthy certificate installed is required 312 12 1 LDAP searching settings Warning In this version searching is available only for public contact folders with anonymous read access the anyone user 12 1 2 Mac OS X 10 5 Leopard and higher Search in the Kerio Connect s LDAP database allows automatic check for email addresses during message composition in Apple Mail All addresses included in the LDAP database addresses of all Kerio Connect accounts are checked Apple Address Book parameters can be set under Address Book Preferences This opens the dialog divided to several tabs Specification of the LDAP tab is required see figure 2 1 Name Kerio Connect For example My LDAP Server Server mail company com For example Kap mycompany com Search Base For example ou people o company Port 389 C Use SSL Scope Subtree B Authentication optional User name _jsmith j Password eeseees Auth Type _ Simple Figure 12 1 Apple Address Book settings Name Name of Kerio Connect is required in this entry Server IP address or DNS name of the server where Kerio Connect is running Search Base Specify a location of contacts in the LDAP database see above If the entry is not specified all subscribed contact folders will be searched
72. have been changed both on the server and on the device since the last synchronization According to the parameters set here ActiveSync will either beat the change performed on the server with the one applied on the device or the other way round By default the server beats the device It is recommended to keep these settings Once the settings are done click on Next 5 The following dialog provides a list of all folder types which can be synchronized see figure 4 6 Check only those folders that will be synchronized and leave unchecked or uncheck the others The Settings button also included in the dialog is active only upon clicking on the Calendar or E mail folder and it opens a dialog where synchronization parameters for calendar and email folders can be set The Contacts and Tasks folders do not contain any other parameters Calendar Sync Options Selection of the Calendar folder and a consequent clicking on Settings opens a dialog with synchronization settings see figure 4 7 The dialog includes a menu where it can be set how old data will be synchronized New events will be synchronized without exception However to shorten the time needed for synchronization it si possible to set the maximum age of events to be 158 4 4 Windows Mobile 5 0 AKU2 ActiveSync G Yil Edit Server Settings Choose the data you want to synchronize ME Contacts Back EI Finish Figure 4 6 ActiveSync folder synchronizati
73. i Business 44 12222222223 Home 4441222333333 Mobile D E a new salesman Comment Figure 2 14 The dialog box for creating of a new contact Distribution lists Distribution lists are groups of email addresses used for sending of collective email Simply use a special dialog in Kerio WebMail to complete desired email addresses and save them under a common name Whenever sending an email message to such a group simply enter the distribution list name instead of filling in individual addresses Distribution lists are helpful if email is often sent to a group of addressees For example it can be a group of people with whom you often communicate in your work or outside the office as shown at figure 2 15 it is a certain alternative to mailing lists or to group addresses A new distribution list can be created in any contact folder as follows 1 Open any contact folder 2 Select the New distribution list option on the toolbar 3 This opens a dialog where a new distribution list can be created see figure 2 15 and where email addresses can be added 4 Enter a name for the distribution list in the Name entry 5 Add contacts to the distribution list The Select and Add buttons can be used for this purpose e The Select button opens a dialog where addresses can be looked up and selected in contact folders This button is available only if JavaScript is enabled 136 2 4 Contacts
74. it was appended to Flags help us look up messages easily Click the column with the flag image to add a flag to from a message see image 1 23 The same method can be followed to remove a flag Simply click on the flag you wish to remove t i0 iY From Subject Received Size 0 p Diane Peterson Photos 12 13 PM 293 kB Y admin company com Warning 12 12 PM 2 kB GA John Wayne Re Meeting 12 11 PM 3 kB Figure 1 23 Message list 30 1 6 Email Note Image flags can be added to messages even in MS Outlook The flags appended to messages in this application will be displayed also in Kerio WebMail and vice versa The problem is that MS Outlook enables users to add flags of different colors Kerio WebMail shows all flags in one color 1 6 3 Message writing In Kerio WebMail new messages can be composed in the special window designed for message editing To open this window use the New mail button on the toolbar The window for creating new messages is divided into several sections The first one allows editing of addressees and message subject name This part is called message header The second section allows insertion of the message This part is called body Another section is the toolbar in the upper part of the window Several functions are included that can be used to manipulate with the current message E mail header The message header see figure 1 24 provides the following options Asea H n _ amp Opti
75. item in the Appoint ment tab 9 4 Resources Kerio Connect now provides an electronic management of resources shared by employees of your company Resources are rooms and devices available in the company such as OHPs whiteboards cars etc Resource management allows to e book a resource for a particular time e view current resources and their reservations in the Free Busy calendar for details on Free Busy calendars and information on appointments see section 9 3 when planning reservations 271 MS Entourage support e subscribe resource calendars by using standard sharing delegation e set the resource manager who can decide on priorities in case of any collisions in reservations Resources can be booked by using the existing calendar system Resource reservation is based on creating of en event The feature works similarly as appointment scheduling The main difference is that the Attendees tab must include the resource selected from the contact list it can naturally also include contacts of attendees In the Free Busy calendar you can see whether the resource is available for the scheduled time or not Note To make a resource available for booking it is necessary to create it in Kerio Connect first If you need to create a new resource contact your network administrator Resource scheduling Note The settings described are for Entourage 2008 If you use another version settings may differ slightly To b
76. long lines at B jsmith company com E o neox r Work TF EA calendar Response to request for read receipt M 9 amp 4 contacts Vv 8z Spell wae Personal r Deleted Items Search for contacts in selected folder Invert selection com Figure 1 34 Settings Adding contact folders to the automatic check for names 5 Click OK to confirm settings Warning The more folders are included in the check the longer the search may take 1 6 7 Looking up messages The message look up helps find specific messages quickly using the criteria defined The standard search form is used for searching messages in Kerio WebMail mail folders Use the Search button the magnifying glass icon in the toolbar to open the form 42 1 6 Email The search window is divided into three parts The first part lists the folder where the search is performed the current folder by default To change this setting click the Browse button located on the right of the Folder item The other part of the window contains two tabs used to define the search parameters On the General tab users can perform the basic search by subject or sender recipient address Search for Insert a string that will be used as a searching criteria Where Choose where messages will be searched Subject Message body or Subject and message body gt Kerio Connect 7 0 0 WebMail Windows Internet Explorer Folder INBOX Browse G
77. member E mail Enter email address of the new distribution list member required Save to contacts Enable this option to save member information also in the Contacts folder 6 A note can be attached to any distribution list It can be for example a description of the group or another information The note can be defined on the Notes tab of the distribution list dialog 7 Save changes by clicking Save and Close Once created distribution lists are saved in the contact folder where they can also be managed 138 2 5 User Settings Contacts groups group of users with a shared email address or other distribution lists can be later added to a distribution list Two methods can be used to achieve this First open a distribution list and add an address in the same way as when creating a list Second select contacts in a contact folder in the Selected contacts menu select the Add to distribution list option and confirm settings by clicking on OK 2 5 User Settings Use the Settings section to change the individual user settings Click the Settings link in the toolbar to display the page for specifying settings After you perform any changes to the user settings click the Save and close button in the upper left corner of the page to save these settings Warning User settings are connected with the full version of Kerio WebMail Most of the user settings changes will be therefore applied also in the full version of the pr
78. more complex rule sequences for different condition types Always be careful about the order of the conditions the rules are processed from top to bottom 119 Kerio WebMail Note Notifications and autoreplies are protected from loops This means that the system does not send a notification in reply to received notification or automatic replies The detection of notification or automatic replies is performed using special items in the message header Only notifications and automatic replies generated by Kerio Connect are detected Rule description In the third section of the dialog box the user can review a summary of the created rule Optional values are formatted as links and can be changed repeatedly The conditions and actions can be easily removed or added by activation or deactivation Name of the rule Give the created rule a unique name may be multiple words that best describes the rule Naming the rules Rule 1 Rule 2 etc is not very helpful 1 14 3 Cellular phone notification When setting up the notification a format of the message can be specified In the notification text special character sequences can be used which will be replaced by the corresponding parts of the original message subject Subject of the message from Sender address From field env from SMTP envelope From address text First 128 characters of the text message body text N First N characters of a message
79. no end date is set e End after occurrences the recurrence is over when the specified number of recurrences is reached e End by recurrences happen in the specified time 1 10 3 Private Tasks Private tasks are helpful especially for sharing of folders If the folder is shared with other users tasks set as private can be viewed only by the folder s owner Private tasks can be created as follows 1 Open the New task dialog box 2 Insert relevant information 3 On the General tab enable the Private option see figure 1 66 4 Save changes by clicking Save and Close Warning Private tasks are treated as private only if the client where the private task folder is viewed supports this feature In other client applications it is possible to view and edit tasks without any restrictions by users with appropriate access rights This also implies that information included in private tasks are not well secured 1 10 4 Forwarding tasks attached to email Kerio WebMail allows forwarding of tasks in such a format so that it is possible to save it to a task folder Thanks to this feature we can avoid copying of task data to an email message and to a new task edit dialog box on the addressee s side Kerio WebMail also supports another option When a message with an task in the attachment is received the recipient can simply click on the attachment to open the task in the standard task edit dialog box Click on S
80. of MS Outlook such as planning of meetings and task assignment In addition to these features other are included such as message grouping searching in message bodies and offline mode which allows users working with MS Outlook even without Internet connection This feature is helpful especially for notebook users In detail Kerio Outlook Connector Offline Edition is described in chapter 5 e Kerio Outlook Connector an extension to MS Outlook It allows scheduling and sharing different types of data Thanks to this module MS Outlook is able to work with groupware data contacts calendar tasks notices stored in Kerio Connect In detail Kerio Outlook Connector is described in chapter 6 Introduction Windows Calendar Windows Calendar is an Microsoft Corporation s application used for management of calendars Support for Kerio Connect allows publishing of calendars on the server or subscription of any Kerio Connect calendar Data synchronization with mobile devices Kerio Connect supports data synchronization with mobile devices via the ActiveSync protocol ActiveSync allows direct synchronization of data stored in email accounts with mobile devices it is not necessary to connect to a desktop synchronization application The ActiveSync protocol can use various applications on mobile devices ActiveSync in Windows Mobile systems the VersaMail email client on Palm Treo devices Mail for Exchange applications on Nokia Eseries and Ns
81. once a two weeks recurrence on Wednesdays and Sundays see figure 1 96 Now let s see how this recurrent event is shown in a calendar where Sunday is set as the first day of the week and compare it to the case where Monday is set as the week starting day The difference can be understood through figure 1 97 the green event was created when Monday was set as the week starting day while the red events were created when Sunday was set as the first day of the week If Monday is set as the week starting day Wednesday and Sunday are included in the same week If Sunday is set as the week starting day only Wednesday is marked in the first week since Sunday September 10 already belongs to the following week The following weeks start with Sunday starting on September 17 at figure 1 97 as 109 Kerio WebMail set in the parameters Recurrence Kerio Connect 7 Windows Internet Explorer Ble xi End after 10 occurrences End by 06 09 2006 af Recurrence pattern daily Recur every B week ce c ana I Monday I Tuesday M Wednesday I Thursday monthly I Friday J Saturday M sunday C yearly Remove recurrence OK Cancel Figure 1 96 Setting recurrence Figure 1 97 Comparison of calendars with different week starting days Note If settings of the starting day of the week are changed settings of existing events does not change 1 13 2 Out of office The Out of office rule allows setting o
82. scheduled time The events in this type of view can be marked by different colors These colors represent different event types and can be specified in the edit dialog box chapter 1 8 2 Each event can be moved to any other day in the week displayed Click the selected event after the pointer changes its shape to four arrows and drag it to another location in the calendar Note Only events with no recurrence set can be moved Today is marked by a box in the weekly view A new event can be created by double clicking on a selected day An event editing window will be opened with the date information automatically set to the selected day To display the previous or next week use sliders on the right of the dialog box Users can also use the thumbnail calendar icon next to the sliders Click the icon to open the month calendar The today is marked by a box When another day in the calendar is clicked the main display 57 Kerio WebMail of the calendar is also switched to the selected day To switch to today click on Today The current week is marked in the left corner of the bar Month view It is similar to the week view but the events for the whole month are displayed List view This view type provides a comprehensible list of events where every single line stands for one event and includes relevant information By default events are ordered by their starting dates The list of events includes all items where no rec
83. task is kept in the list uncompleted 80 1 10 Tasks Priority Using this option the task priority can be defined Tasks with highest priority are marked with a red exclamation mark a low priority task is marked with an arrow Reminder This feature enables users to set a reminder to an upcoming due date The alarm time can be set to a specific day and time The option can be disabled by unchecking the box The reminder is displayed as a popup window that lists the events and tasks to be reminded at that time Each row contains the subject of the specific event task and time to the next reminder Users can extend or reduce the time to the next reminder of a specific event Set the desired time of event recurrence from five minutes to two weeks and click Remind me later Click the Dismiss all or Dismiss buttons to cancel the selected reminder or all reminders The dismissed reminder will not be displayed any more unless it relates to a repeated event Gi EN Warning 1 The reminder window is active only when Kerio WebMail is running For notifications only the basic calendar and task folders standard folders created automatically when the user account is created are searched through in Kerio WebMail If users create other calendar and task folders keep in mind that the event and task notification will not work in Kerio WebMail However if the notification timeout expires when MS Outlook is running a notification is displaye
84. task or email folder Kerio Connect amp Today Logout e gS gt Settings v fy New mail v Folders i B _ Calendar Tasks amp 4 INBOX 1 Wednesday Make order 11 07 2007 gt Calendar aa Ta tes Here tt OS amp z Contacts Deleted Items Drafts Junk E mail EJ Notes Quota Messages RSS Feeds G Sent Items Disc space Quota No quota set INBOX 1 oa Tasks Used 25 6 kB 4 Public folders Message count Quota No quota set Used 33 Figure 1 11 Today page The Today page is divided into four parts The information in individual sections vary events tasks quota and number of unread messages e Calendar this section includes a list of events scheduled for the current day In Kerio WebMail s user settings up to seven days may be set to be displayed at the 19 Kerio WebMail Today page For details on where and how number of days to be displayed can be set see chapter 1 13 1 Tasks by default this section shows a list of tasks set for the current day However in the user interface it is possible to change the Today page settings so that all tasks included in the particular folder are always displayed The settings are addressed in chapter 1 13 1 To make manipulation with tasks even more comfortable various types of information are also displayed such as priority an exclamation mark or a blue arrow information on uncompleted tasks where the due date ha
85. text and graphic items during email composition while composing an email message it is possible to switch the client to the horizontal position notifications of new email delivered to other folders than the Inbox creating and sending invitations from ActiveSync account including showing of availability of individual users notes synchronization with desktop applications Apple Mail and MS Outlook via Apple iTunes 177 Data synchronization with mobile devices For details on individual enhancements and their implementation options refer to the Apple website In the following sections you will find settings applying to the very communication with Kerio Connect Configuration of CalDAV account To configure CalDAV account follow these guidelines 1 In Apple iPhone go to Settings gt Mail Contacts Calendars Select Add Account Other Add CalDAV Account Enter the following account data Server Enter DNS name of Kerio Connect User Enter username for login to your Kerio Connect mailbox Password Enter password for your mailbox Description This is an optional entry The description is helpful especially if you intend to use multiple accounts Click on Next to open the Unable to Verify Certificate dialog If you continue the connection either fails due to the server s security policy or it is established successfully but the traffic is not protected from tapping Therefore it is strongly unrecom
86. the option of creating of meetings meeting scheduler tools are also included in Kerio WebMail If participants are added who also use a Kerio Connect account meetings can be scheduled in accordance with free time information available in calendars of these users How to create meetings Meetings are created in the same way as events Simply open adialog where an event can be edited and specify corresponding parameters in the General tab for more information refer to chapter1 8 2 Then create a list of attendees who will participate in the meeting This can be done on the Attendees tab By default the Attendees section includes only the name of the meeting initiator Use special buttons to add more attendees see picture 1 52 Several types of attendees can be created e Required this group includes invited persons who should not miss the meeting from any reason The invitation includes this information so that each user addressed knows if their presence is required or not e Optional this group includes users who can decide whether to come or not e Source special type of attendee To learn more on resources and their reservation read section 1 8 8 There is also the chair attendee a special attendee type This member cannot be changed The chair attendee is the appointment s founder Attendees can also be divided between those to whom the invitation will be sent and the others It is also possible to create meeting an
87. through If you want to access all private and subscribed shared and public folders leave the entry blank or enter this string fn ContactRoot 313 Apple Address Book Support More precise specification of searched section of the LDAP database enables to access only some types of contacts To better understand various alternatives read the following examples Port cn wsmi th company com fn ContactRoot the look up will be performed only in folders of the jsmith company com user fn personal fn ContactRoot only folders of the user currently connected to the LDAP server will be searched through This option is identical with the previous one however it is not necessary to specify username or email address of the user This option may be helpful for example when configuring multiple clients etc fn public fn ContactRoot only public contact folders will be searched through fn Contacts cn wsmith company com fn ContactRoot only the Contacts folder of the jsmith company com user will be searched through fn Public Folders fn public fn ContactRoot only the public PublicContacts folder will be searched through Port of the LDAP service The same port as in Kerio Connect must be set If you want to use the encrypted connection to the server Use SSL it is necessary that a trustworthy certificate is set for details see chapter 9 9 Apple Address Book connects to Kerio Connect by encrypted connection using the
88. topic see chapter 1 8 7 Private The Private option allows hiding of the event in case the calendar is shared with other users Events set as private cannot be viewed by other users for details see chapter 1 8 3 Comment To any event it is possible to add a comment referring to various issues such as event details or lists of items related to the event Categories The Categories item is useful only if the web interface is used in connection with MS Outlook with Kerio Outlook Connector preinstalled Use the tools in this application to display the events in individual categories Click the Categories button to display the list of default categories Users can also create new categories that are more suitable 1 8 3 Private Events Events are private when they are set as Private This feature allows to hide private events in shared calendars The users with whom the particular event is shared cannot view its content edit it or remove it Such users will see only the item labeled as Private event The only information these users learn from the calendar is date and time Note In the Free Busy calendar the level of busyness and the time of private events are available Private events can be created as follows 1 Open the New event dialog box 2 Insert relevant information 61 Kerio WebMail 3 On the General tab enable the Private option see figure 1 47 4 Save changes by clicking Save and Close Warning
89. unread messages is indicated in parentheses next to the folder name Click the message subject to view the selected message Message header as well as body are shown on the page There are also several buttons to perform various actions with the message Reply Reply all Forward Delete Spam From Diane Peterson lt dpeterson company com gt Add to address book To jsmith company com Date 02 08 05 10 42 AM Subject Photos from Greek Hello as you remember I promised you photos from my holiday in Greek Here they are I hope you will enjoy them Diane Photos zip 213 kB View source Reply Reply all Forward Delete Spam Move to folder INBOX x Figure 2 10 Viewing messages Reply To reply to the message you received click the Reply button and edit the message in the editbox The email address of the person who has sent the original message is entered automatically in the To field Reply all The Reply all button works similarly to the Reply option but your answer is sent not only to the author of the message but also to all recipients except you Forward Use the Forward button to open the dialog for forwarding a message the To and Cc fields are left blank because the system does not know who do you intend to forward the message to Clear Use this button to either delete the selected message or move it to the Deleted items folder This option depends on Kerio WebMail Mini confi
90. via the MAPI interface MS Outlook extended by the Kerio Outlook Connector enables searching through the MS Out look Address Book via the MAPI interface Outlook Address Book is a special folder allowing search email addresses where addresses are filled in automatically Addresses are filled in automatically for example when an address is being specified during a new mail composition Simply enter initial characters of the first or second name string to the To Cc or Bcc entries to make the client search for matching items and fill the address in automatically If multiple email addresses matching the string are found a menu is opened where you can select from the options To avoid misunderstandings the following terms must be explained e Outlook Address Book a special folder where MS Outlook looks up email addresses e g when addresses are filled in automatically or where email addresses are searched by first or second names Unlike a contact folder the address book does not include additional information to first and second names and the corresponding email address Address books are simple lists of possible recipients of email meetings and delegated tasks e Contacts the folder including user contacts These folders can be private public or it is possible to subscribe a shared folder Each contact item includes first name second name and additional info such as address phone numbers email addresses dates of birth etc A
91. which they were created as well as the daylight savings time if specified To display the event in a different time zone Kerio WebMail converts it automatically including the daylight savings time if specified for the given time zone If you log in to Kerio WebMail from a different time zone or if another user displays your Free Busy calendar the time will be converted automatically including the daylight savings time if specified in Kerio WebMail The following examples illustrate the principle of time zones Example 1 You live in London Your time zone is GMT 0 A nbsp friend from New York invites you for lunch and you arrange a meeting with him for 14 00 hours A friend from New York invites you for lunch and you arrange a meeting with him for 14 00 hours Keep in mind that your friend means 14 00 in his time zone i e in GMT 5 Eastern Time You have to switch to the friend s time zone in Kerio WebMail and create an event with beginning at 14 00 Example 2 Imagine the previous Example 2 event but from the other point of view If your friend sends an invitation for 14 00 it will be displayed as a meeting at 20 00 in your time zone including daylight saving time However if you switch the time zone to Eastern Time after you arrive to New York the meeting will show the correct time 14 00 Behavior of the Free Busy calendar The events in Kerio Connect are stored together with the information about the time zone in
92. window on the Attendees tab in the section addressing meetings The Free Busy calendar is enabled automatically when attendees are entered in the list To the right from the list you can find the Free Busy calendar see figure 1 57 The Free Busy calendar also provides information on how much busy the user is Degree of user s busyness is suggested by the color Color key is provided below the Free Busy calendar The Free Busy calendar displays all meetings and events included in the default calendar folder and its subfolders If you want that some events e g items of a private calendar are not shown in the Free Busy calendar create a new calendar folder out of the branch of the default calendar and its subfolders Warning Free Busy information is displayed only for attendees with an account in the Kerio Connect usually this function is used to set meetings with colleagues The information is not displayed for external attendees as shown at figure 1 57 09 00 10 00 11 00 12 00 13 00 14 00 15 00 16 00 17 00 18 00 19 00 20 00 21 00 Figure 1 57 The free busy data of the users 69 Kerio WebMail As shown at figure 1 57 Free Busy is kind of a timeline Each Free Busy line shows free time information related to a particular user Colored parts refer to time segments when the user is busy or free The two vertical lines a green and a red show where the meeting we are setting starts and ends Ideal conditions are wh
93. with an account in the Kerio Connect usually this function is used to set meetings with colleagues Such an information is not displayed for external users The Free Busy calendar displays all meetings and events included in the default calendar folder and its subfolders If you want that some events e g items of a private calendar are not shown in the Free Busy calendar create a new calendar folder out of the branch of the default calendar and its subfolders 6 9 1 Creating a meeting using the Free Busy server Meetings are created in a amp nbsp similar way as events 1 Open anew event dialog to enter subject and site where the event meeting will take place 2 Switch to the Scheduling tab 3 and enter individual participants of the meeting see figure 6 24 Once participants are added their free busy calendar items relevant for the particular time set for the meeting is displayed Level of user busy ness is shown by the blue color unfortunately MS Outlook does not support viewing of busy ness level The users with no data on the free busy server users with no account users that do not use the calendar are marked with grey Warning It is necessary to specify each user by their usernames and domains username domain Aliases cannot be used to display Free Busy information fi Meeting OF x File Edit Yiew Insert Format Tools Actions Help send cj 0 By Recurrence cancel Invitation 4 X
94. x PA Save anddose Q Recurrence General Invite attendees Subject esource Scheduling Location Label Elimeortant X Start time Contacts Kerio Connect 7 Mozilla Firefox Eie x Figure 1 61 Booking rooms 73 Kerio WebMail To reserve a facility switch to the Invite attendees tab and click on the Resources button see figure 1 62 In the list select a resource There are both rooms and devices included in the list In the right section of the dialog you can see the item s Free Busy information information referring to the attendee as well as the resource It is therefore easy to check right away whether the source is free or already booked by another user for the suggested time New event Kerio Connect 7 Mozilla Firefox Of x isend PySaveanddose Q Recurrence General Invite attendees Attendees invited to this event Attendee lt E mail gt 11 00 12 00 01 00 02 00 03 00 04 00 05 00 06 00 07 00 08 0 TE a Bq foardroom lt boardroomacompany com gt MMM O J O amp terson cor Contacts Kerio Connect 7 Mozilla Firefox OF x dp E 8 Folder Resources x fe eas gt ation boardroom_elara company com Boardroom in the fourth floor flipchart company com projector company com Projector W Figure 1 62 Resource reservation You may have noticed that there are also other attendees in the list shown in figure 1 62 Resources can be reserved either for usual
95. 6 317 Apple Address Book Support Fak lt pilo2z Q Sync Now Open Mac Sync Preferences Figure 12 6 Starting synchronization 12 2 2 Mac OS X 10 6 Snow Leopard and higher On Mac OS X 10 6 Snow Leopard and higher you can synchronize Apple Address Book contacts via the native protocol CardDAV In this product Kerio Technologies features Auto configure Address Book a special tool for automatic configuration of CardDAV accounts This implies that now you simply download and run this tool on your computer The only information required for the installation is as follows e username and password for the corresponding account e username and password for an account with administration rights for the workstation Automatic configuration of CardDAV accounts To run the autoconfig file follow these instructions 1 The tool can be downloaded from the special page Integration with Mac OS X To open this page go to the Kerio WebMail interface s Settings Integration with Mac OS X see figure 12 7 tih Settings a Settings is Mail filters Out of office Subscribe shared folders Change password Integration with Mac Figure 12 7 Kerio WebMail Settings 318 12 2 Synchronization of contacts Note For detailed instructions on authentication to Kerio WebMail refer to chapter 1 2 On the Integration with Mac OS X page just opened see figure 12 8 click on the Auto configur
96. 79 D amp Settings y Folders B jsmith company com a 6 OES 3 4 gt Calend __ Open in new window amp 3 Contac New subfolder Mark all as read Move or copy all 9 Public folders Figure 1 79 Pop up menu Move or copy all 95 Kerio WebMail 3 In the move or copy dialog just opened select the destination folder i e the folder to which the items will be moved Warning Items can be moved or copied only between folders of the same type This implies that it is not possible to copy or move for example email messages to a calendar folder tasks to a note folder etc 4 Once the destination folder is selected click on Move or Copy depending on the action you want to take Delete all The Delete all option removes all items included in the particular folder This covers regular items such as messages contacts tasks events and notes as well as all subfolders This option is available for all folder types To delete all items in a folder follow these instructions 1 Right click on the folder to open its pop up menu 2 Inthe pop up menu click on Delete all see figure 1 80 2 Folders Sh Settings amp C INBOX 3 4 4 gt Calenda amp 3 Contact jsmith company com Private agur Open in new window Deleted Drafts Junk E n E Notes Figure 1 80 Pop up menu Delete all 96
97. 8 RoadSync 4 8 RoadSync Kerio Connect supports the RoadSync 2 0 application developed by DataViz RoadSync enables synchronization between Kerio Connect and mobile devices RoadSync supports synchronization of the following folder types e Email e Calendar e Contacts The RoadSync application can be installed on the following mobile devices e Symbian UIQ e Symbian S80 e Symbian S60 3rd Edition e Palm OS synchronization is available for email only e Java MIDP 2 0 synchronization is available for email only For details on RoadSync and supported devices see the DataViz website at http www dataviz com 4 9 Apple iPhone 4 9 1 Apple iPhone 2 0 This section addresses both Apple iPhone 3G and Apple iPhone 1 0 with the OS X 2 0 firmware In additions to all options available also for OS X 1 0 Apple iPhone with OS X 2 0 supports the ActiveSync protocol for direct data synchronization This implies that now Kerio Connect in cooperation with Apple iPhone 2 0 provides the following options e Apple iPhone allows synchronization of e email e calendar e contacts e Apple iPhone fully supports the device clean up feature so called Device Wipe In short the device can be cleared deletion of all data and settings remotely in case that it gets lost or stolen 175 Data synchronization with mobile devices Warning If you happen to lose your Apple iPhone or it gets stolen contact your network administrat
98. Connect and MS Entourage can be protected by the standard SSL encryption protocol It is possible to secure communication via the WebDAV interface as well as requests and responses between MS Entourage and the LDAP server built in Kerio Connect Settings differ for each version of MS Entourage Here you can find description of both alternatives Settings in MS Entourage 2004 and 2008 To set WebDAV in MS Entourage follow these steps e On the Account Settings tab in Tools Accounts enable the DAV service requires secure connection SSL option see figure 9 14 Note Enabling the This DAV service requires a secure connection SSL option also changes the standard port for HTTP service to the HTTPS port Generally it is therefore not necessary to change the port by hand e If the HTTPS service in Kerio Connect is running on another port than the standard port 443 it is necessary to enable the Override default DAV port option and change the port by hand Connection to the Free Busy server built in Kerio Connect can also be SSL secured The connection between a client and the Free Busy server is handled via the WebDAV interface Therefore the traffic can be secured by setting of the secure version of the DAV protocol To set this go to the Advanced tab under Tools Accounts and enable the This DAV service requires a secure connection SSL option 281 MS Entourage support Edit Account Options Advanced Delegate Secur
99. Contacts the default private contact folder e DirectPush Technology this technology allows mobile devices to keep open HTTP S connection with the server Whenever a new item is received or any change is performed in any folder changes are synchronized immediately e Kerio Connect supports Global Address Lookup this feature allows to look up email addresses in all contact folders available to the particular user including public folders e This version allows installation of the root certificate on the device this implies that it is also possible to use the Kerio Connect s self signed certificate for encryption Mail For Exchange does not support the following features e It is not possible to synchronize public and shared folders e Itis not possible to accept reject an invitation Invitations can be viewed in Inbox but it cannot be manipulated it does not offer the Accept and Reject buttons and it is not displayed in the calendar 4 6 1 Mail For Exchange Settings The Mail for Exchange application is not included in the mobile device set Therefore it is necessary to install it Import and installation of the application is described in the application s guide which is available at the Nokia website Note This chapter describes settings for devices Nokia E60 and Mail For Exchange 1 3 0 It can therefore slightly differ on other versions 1 After installation of Mail for Exchange locate the application
100. If the Spam rule is not enabled your address will be exposed to spammers who try to send their spam messages to randomly generated addresses and later use those addresses from which they get an answer so that they are sure the address exists and start to send even larger volumes of spam messages to it Preferences Mail Setup Mail Format Spelling Security Other Spam bS Out of office S Preferences IV I m out of office Use the Following text for automatic replies Hello I m enjoying my vacance at the moment My affairs will be managed by my colleague John Smithers Please contact him through my absence His phone number is 1 408 111 1234 vil coc ey Figure 6 19 The Out of office tab Note The I m out of office rule beats the rules for incoming messages see chapter 6 6 1 If the filter includes a rule which sends automatic replies the action set in this rule will not be taken The I m out of office rule consists of the following items e Condition The rule will apply to all incoming messages except email sent from mailing lists The automatic answer is not sent where answering to another automatic email this should prevent users from email loops e Action The text entered will be sent to each sender s address included in an incoming message once a seven days 236 6 7 Spam filter If the rule is enabled i e the I m out of office option is on a q
101. Kerio Connect User Guide Kerio Technologies 2014 Kerio Technologies s r o All Rights Reserved This document provides guidance for Kerio Connect 8 2 All additional modifications and updates reserved For current versions of the product and related manuals check http www kerio com connect download Information regarding registered trademarks and trademarks are provided in the appendix A Contents MMITOGUCUHION diero rinii atayeras rne PEANN EEEE ES ENNEA RARE 9 1 Kerio WebMall i sasceitieds tease tesa dacs aAa a n Aa tended bas 11 1 1 Web DIOWSEIS 54 ccaniseonitaadaamoneeea ee eneeohanseondenoniiegandans 11 1 2 Authentication to Kerio WebMail 0000000 11 1 3 Integration with Windows Mac OS X Linux 2 6 6 eee 15 1 4 The Kerio WebMail environment 0 00000 0600s 15 141 Folder EE ssicesrerinipipies derik i ENEE RRENA EREE 16 1 4 2 The main pane 0 6 6 nee 16 14 3 Today pate sisceemecroroseerdt r ruos Ea ENEE RLE EPEETAN EEE 19 1 4 4 The Kerio WebMail pop up menu 0 0 0 0 0 0 cece ee 20 1 4 5 Moving and copying items 0 000000 00 e eee 21 1 5 Specific features and technical limitations 00222 25 1 6 lt Email 4 03 h c sieecsdemoniee ogitacebsseus dears enaeieterienasiacde teen 25 16 1 Message ISt ia4ssias ateeeenscn Loans oboe dsaene a Peewee ionis 25 1 6 2 Message reading 0 66 ee 27 1 6 3 Message wr
102. Name E mail Address and Company The offered items include also user groups with email address and distribution lists if their name or their email address in case of groups matches the string If multiple addresses matching the string are found a menu is opened that lists all addresses user groups and distribution lists matching the string see figure 1 32 Contacts Kerio Connect 7 Windows Internet Explorer R 2 David Barlow barlow pthercompany com Other Company 83 James Bradley bradley example com Example By Jane Black black othercompany com Figure 1 32 List of contacts matching the string 40 1 6 Email Initiation of the look up function depends on Kerio Connect configuration Automatic check for addresses is disabled in Kerio WebMail Settings see section 13 1 to check for an address it is necessary to click on the Check Names button icon available on the toolbar or to use the Ctr1 K keyboard shortcut Automatic check for addresses is enabled in Settings detected addresses matching the string are filled in the entry when the pointer is moved to another textfield To check for addresses while entering multiple addresses click on the Check for names icon on the toolbar or use the Ctr1 K shortcut In Kerio WebMail the automatic check for addresses can be enabled disabled under Settings l 2 3 Go to Settings under Settings gt Settings Switch to the Mail tab Check or unc
103. Out of office i gt Subscribe shared folders E Change password Integration with Mac Figure 11 5 Kerio WebMail Settings Description Kerio Connect account Username jsmith company com Password eeeeeeeee w Server Options Account URL https mail company com caldav C Use Kerberos v5 for authentication Carel RD Figure 11 6 CalDAV account settings Preferences Warning It is not recommended to enable the Use Kerberos v5 for authentication option since Kerio Connect does not support this authentication method If the account is set correctly Apple iCal and the mailbox get synchronized Now you can set intervals for automatic synchronization 1 In iCal Preferences go to the Accounts tab 2 On the Account Information tab select an update interval from the Refresh calendars menu The interval should be selected with respect to speed of your internet connection as well as on update frequency needed 294 11 1 CalDAV support 0 90 Accounts Accounts Server Settings Delegation Kerio Connect account CalDAV Account Description Kerio Connect account Username jsmith company com Password Manually Full Nam Every minute Every 5 minutes Every 15 minutes Every 30 minutes Availability is not supported on the server for this account Leh Refresh calendal Availability Figure 11 7 CalDAV account settings Preferences 11 1 3 Synchro
104. Password Enter password for your mailbox Description This is an optional entry 4 Upon clicking on Save iPhone attempts to establish connection By default iPhone is set to encrypted traffic HTTPS on standard ports If connection over HTTPS fails iPhone attempts to connect via HTTP unsecured connection If connection to the server fails contact your network administrator an check that non standard ports are not used for Kerio Connect traffic If they are it is necessary to set ports manually Go to Advanced Settings and set the following parameters Use SSL This option allows encryption of any traffic between the server and the device It is highly recommended to keep the option enabled to protect your connections from debugging and misuse To enable traffic encryption it is necessary that an SSL certificate is installed in Kerio Connect To get the certificate go to the Kerio WebMail login page in Safari see section 1 2 and click on Download SSL certificate Port Set ports for HTTP and HTTPS traffic by using information provided by your network administrator New contacts are located in the Contacts application To get there click on the Contacts button CardDAV account can be used for synchronization of the user s personal contacts shared and public contacts are not involved in the synchronization 4 10 Apple iOS Kerio Connect now comes with an autoconfig tool for iOS systems This tool enables simple setti
105. Resource calendars Each resource created in the system has its own calendar where all reservations are displayed Calendars of individual resources can be subscribed through the standard delegation process delegation of folders is focused in chapter 1 1 7 Most user can access resource calendars in the read only mode Resource calendars can be edited only by the resource manager The role of resource managers and their rights are addressed in the following section Reservation management In certain situations it is necessary that a resource is booked even if it has already been reserved or that there is no other way than to make the reservation by a phone call For such purposes there exists a user with special rights who is a manager of the company resources Resource managers can access resource calendars with administration rights This implies that they can edit remove or move reservations in the particular resource calendar They can also create new reservations If you are a resource manager first it is necessary to subscribe calendars of all resources that you would manage 1 Open the account settings the Accounts tab in iCal Preferences 2 Go to the General tab see figure 11 13 300 11 1 CalDAV support Account Information Server Settings Delegation Accounts I can access Show Users Privilege Board room Read only Boardroom in the fourth floor Read only Projector Read only Public Folder
106. T6AdING tececcconciicsa os dhe reseed stomeetencetagerseeeteceed ss 143 Sls LOO bar siccmystadicdneowlscmiictwarwiceontadihd dows iheowesacskee 144 3 1 2 Message header and body 000 000 144 3 2 Messag Writing s ccete dorsi eee t cde et edew bel amnede ce ekewae ts Coeds eE 145 3 21 FOO DAT 33s deci vet oie beck eteudeagencadedas Paden deat Goeneemskaer 145 3 2 2 Message header and contents 00 6000 c ccc eee 146 3 3 Contact list editing 0 0 0000s 146 3 3 1 Create and edit contacts 60 eeeeeee 147 3 3 2 Creating and editing distribution lists 0 04 148 3 4 Folder Administration 0 0 0 000s 149 So USEF SCUINGS geicauentedentcenscaneeecsdcwe pene cineeteap es bes cee oe 151 Data synchronization with mobile devices 02600 0660 c eee cece ee 152 4 1 Supported mobile devices 0 0 152 4 2 SSL Certificates 2 eee eee eee e eens 152 4 3 Windows Mobile 5 0 22 eee teens 154 4 4 Windows Mobile 5 0 AKU2 6 eens 154 4 4 1 ActiveSync settings in Pocket PC Edition 155 4 4 2 ActiveSync settings in Smartphone Edition 160 4 5 Windows Mobile 6 0 0 eee nets 165 46 NOokiacESeries soiiccncisabsutedjais eowhseGs ebeaswie abated enesegued amp 166 4 6 1 Mail For Exchange Settings 000 000 0200 cece eee eee ee 167 4 7 Nokia N73 and N95 eee teens 174
107. ach line of the original message These characters are used to differentiate graphically the original message from the reply The line wrap function facilitates the reading of messages The value of 76 characters is set as default If the value is set to 0 the text will not be wrapped 105 Kerio WebMail Response to request for read receipt Use this option to specify what will happen to a delivered message that requires reading confirmation It is recommend to select the Ask me before sending aread receipt option because users can decide according to the importance of the message whether the confirmation should be sent or not Spell checker dictionary Selection of the spellcheck dictionary language When you use the dictionary for the first time the spellcheck may take longer since the dictionary is loaded into the memory Search for contacts in selected folders Check this option to speed up searching for contacts The search engine goes through selected folders only g Folder selection Kerio Connect 7 EG B jsmith company com E g6 meox E C Private T a amp calendar gt Personal M 4 amp 3 Contacts MV B3 pPrivate contacts Invert selection OK Cancel Figure 1 91 Folder selection Spam The Spam tab contains several options to get rid of unsolicited email Move spam to the Junk E mail folder Check this option to move all recognized unsolicited email directly to the Junk Email folder This
108. addition to the basic operations in the folder tree it is also possible to add or remove access rights to users as well as subscribe folders of other users Sharing and subscription of folders is addressed in section 1 12 5 1 4 2 The main pane The main pane of Kerio WebMail displays contents of a folder currently selected in the folder tree To view content of the folder in the main pane click on the particular folder in the tree The way of display in the main pane depends on folder type Kerio WebMail supports viewing of the following folder types e Email In case of email folders the main pane consists of three sections These include a list of messages a special reading pane where the message body is displayed and a toolbar where several email tools can be found see figure 1 6 16 1 4 The Kerio WebMail environment Kerio Connect INBOX Logout 24 Bi G Settings Anewmai v Rey v Foward asm V Q Folders Search Clear 4 page 1 of1 gt on tloy From Subject Received Size a a asi admin company com Warning 12 53 PM 2kB Work t Benjamin Flykiller Meeting 12 52PM 4kB amp Calendar 2 eterso amp 3 Contacts Diane Peterson Invoice 12 49 PM 2kB Deleted Items John Wayne Holidays 12 48 PM 2k8 Drafts Junk E mail El Notes E RSS Feeds Sent Items af Tasks G Public folders Figure 1 6 Email Email folders and their manipulation are addressed in chapter 1 6 Calen
109. ages stored on the remote server If this option is enabled the images will be downloaded from the server This way active mailboxes can be identified easily and misused for the purpose of sending spam messages Your computer can be also attacked due to browser security errors For security reasons it is recommended to leave this option inactive Mark displayed messages as read For better reference new messages which have not been read yet are bold If the Mark displayed messages as read option is enabled new messages are marked as read when opened Read messages in the message list are not displayed bold any more This option is enabled by default If you do not want the messages to be marked as read upon opening clear this option Note Use the pop up menu of a selected message to mark it as read unread Confirm marking messages as spam Use this option to enable disable the confirmation dialog box Automatic checks of address When recognized the address of the recipient is filled out automatically upon entering after the pointer is moved into other field If there are more addresses that start with the string specified the window with all appropriate addresses is opened The search is performed in all folders set on the Mail composing tab By default the default private and public Contact folders are scanned 104 1 13 Kerio WebMail configuration Message writing Use this tab to set some of the parameters for message sendin
110. ail message and to a new note edit dialog box on the addressee s side Kerio WebMail also supports another option When a message with an note in the attachment is received the recipient can simply click on the attachment to open the note in the standard note edit dialog box Click on Close to confirm settings and save the note to the default personal Notes folder Note To save a contact or open it as an attachment right click on it and use one of the options available Open or Save The attachment with the note is sent in a special proprietary format which can be used only in Kerio WebMail or MS Outlook extended by the Kerio Outlook Connector In other types of email clients the note is displayed only in HTML How to forward a note To forward a note select it by the mouse pointer and click on the Forward icon on the note folder s toolbar it is also possible to use the corresponding option in the pop up context menu Select a note and click on a corresponding icon to open a message editor where the note is included as an attachment At this point simply send the email message 1 12 Folder Administration Kerio WebMail includes a folder tree which is the basic tool for maintenance of folders see figure 1 73 The easiest way to work with individual folders is to use the context pop up menu where folders can be created removed user access rights can be set etc Folders displayed in Kerio WebMail can be categorized either by
111. ailable for reservation Label Use this menu to specify the type of event A specific color next to the description represents the type of event The same color will be also used to mark the event in the calendar 59 Kerio WebMail Start time Start time of the event End time End time of the event All day event In the All day event the start and end time items are missing This means that this event will be in progress over the entire day but other events can be still planned for this day The typical example is setting entire day events like wedding anniversaries symposiums vacations business trips etc Reminder Reminder is a special function of the Kerio WebMail interface that allows reminding of events If the reminder is set for an event an alert is displayed at the defined time that informs of an upcoming event s The default alarm time is set to 15 minutes but any different value can be selected from the drop down list To cancel the reminder simply disable the option in the event s edit dialog box The event reminder see figure 1 48 is displayed as an alert window including a list of upcoming events Each row contains the subject of the specific event task and time left to the upcoming event Note Besides events it is also possible to use the reminder for Tasks Therefore a single alert window may contain both events and tasks if their reminder time is the same It is also possible to set another interval
112. ake sure that automatic replies are not sent to spammers If the Spam rule is not enabled your address will be exposed to spammers who try to send their spam messages to randomly generated addresses and later use those addresses from which they get an answer so that they are sure the address exists and start to send even larger volumes of spam messages to it Note The I m out of office rule beats the rules for incoming messages If the filter includes a rule which sends automatic replies the action set in this rule will not be taken The I m out of office rule consists of the following items e Condition The rule will apply to all incoming messages except email sent from mailing lists The automatic answer is not sent where answering to another automatic email this should prevent users from email loops e Action The text entered will be sent to each sender s address included in an incoming message once a seven days If the rule is enabled i e the I m out of office option is on a question whether the automatic replies would be on or off is issued see figure 5 16 upon each startup of MS Outlook In this case it is supposed that once you run MS Outlook you are not out of office any more and you are now able to reply to your email This feature also ensures that you do not forget to turn the rule off once returned to the office Kerio Outlook Connector Out of office message is now enabled Would you like to
113. alendars from Kerio Connect Can be used when you need to get calendars from multiple mail servers E Download my calendar file ics Manually import your current calendar into iCal no synchronization Figure 11 2 Integration with Mac OS X Welcome to the iCal Config Tool Installer Welcome to the wizard that will guide you through the Introduction configuration of iCal and Directory Services with Kerio Destination Select Connect First the installer will request the local computer administrator s username and password Second the Installation installer will demand your Kerio Connect account information Apple iCal will be configured with CalDAV account containing private and public calendars from your Kerio Connect account Installation Type Summary connu J Figure 11 3 Launching iCal Config Tool 4 In the next page select location where the tool will be saved and where it will be launched from 292 11 1 CalDAV support Unless motivated by specific reasons do not change the default settings and click on Install 5 Now enter username and password of an administration account for your computer see figure 11 4 Installer requires that you type your r 4 password Name Administrator gt Details A Cancel OK Figure 11 4 Entering administration username and password 6 Then specify login username and password for connection to a Kerio Connect account 7 Once th
114. all calendars as described in steps 1 to 4 Once subscribed calendars of individual resources are shown in the folder tree Each resource calendar now shows all reservations of the particular item done by any users The resource manager can edit reservation time add new reservations or remove them if demanded 6 11 Private items Private events contacts and tasks are useful especially for sharing of folders If a user shares a calendar or a contact folder for another user s items set as private can be opened and edited only by the folder s owner Private contacts and tasks in subscribed folders are not displayed In case of private events only time for which the event is set is displayed The Private event string is displayed as subject Such events cannot be opened or edited Private items can be created as follows 1 Open a dialog box where a new event contact or task can be created 2 Insert relevant information 3 On the first tab enable Private 4 Save changes by clicking Save and Close Note In the Free Busy calendar private events are displayed in the same way as others Private events are different from private contacts and tasks e Private events To enable their display in the calendar they must be downloaded from the server to the particular email client This behavior might slightly endanger security Private events are treated as private only if the client where the private event folder is viewed supp
115. ame and password Second the installer will demand your Kerio Connect account information Apple Address Book will be configured with CardDAV account containing private contacts from your Kerio Connect account Introduction Destination Select Installation Type Installation Summary A Go Back C conius V Figure 12 9 Starting the Auto configure Address Book tool Installer requires that you type your password Name Administrator gt Details Gre OD Figure 12 10 Entering administration username and password 6 Then specify login username and password for connection to a Kerio Connect account 7 After finishing the process in the wizard contact synchronization via CardDAV will be ready to use 320 12 2 Synchronization of contacts Warning The Auto configure Address Book tool can be also used for synchronization of shared contacts However if a user shares any of their contact folders after the autoconfig tool is used it is necessary to run the Auto configure Address Book operation again to involve the newly shared contacts in your synchronization Manual configuration of CardDAV accounts You can set up CardDAV account automatically by following these steps 1 In Address Book create a new account with the following parameters see figure 2 11 000 Accounts ee Add Account iy Be You ll be guided through the necessary steps to set up an Address Boo
116. an represent one or more characters does not match The entry must not match the expression You can further customize this condition by setting the options below Match type contains The contains match typ i hot contains does not contain Cance _ does not match ance Figure 6 18 Rule Condition Options Note If more than one condition is defined an appropriate logical operator must be used and both conditions must be met or at least one of the conditions must be met Example You intend to create a rule that would drop all messages incoming from the spam com domain which often sends unwanted messages spam 1 Select the Where the line From contains condition in the first dialog section Select the Discard the message option in the second section Select the contains option in the third section and specify the domain name spam com Enter a name for the rule i e Drop all messages from the spam com domain 235 Kerio Outlook Connector 6 6 2 Out of office A special rule for automatic replies can be set on the Out Of Office tab in Tools gt Options This rule can be used when a user is not available in the office for a certain time Enable the rule and specify the message that will be used as an automatic reply Warning Before enabling the Out of office rule it is recommended to enable also the Spam rule to make sure that automatic replies are not sent to spammers
117. and Mail for Exchange are registered trademarks of Nokia Corporation Symbian is trademark of Symbian Software Limited Sony Ericsson is registered trademark of Sony Ericsson Mobile Communications AB SpamAssassin is trademark of Apache Software Foundation SpamHAUS is registered trademark of The Spamhaus Project Ltd Android and Nexus One are trademarks of Google Inc This trademark can be used only in accord with Google Permissions DROID is trademark of Lucasfilm Ltd and affiliated companies Motorola is registered trademark of Motorola Inc 329
118. ane Peterson E mail _______ ablack compa Send mail Create a distribution list Emal jyillene abe c Forward Move or copy Delete Figure 1 44 Creating distribution lists by selecting contacts from the list Edit and update distribution lists Each distribution list can be edited and also removed To remove a distribution list follow the same pattern as when removing a contact item Simply select a distribution list by the mouse pointer and use either the Delete key or right click on the item and use the appropriate option in the context menu It is also simple to edit a distribution list Double click on a distribution list to open it Contact information can be edited removed or a new one can be added It is also possible to update a distribution list It is necessary to perform updates where at least one contact has been changed since the last update Usually contacts are edited directly in a contact folder Such changes take no effect in distribution lists Therefore it is recommended to update distribution lists from time to time by the Update button To save changes click on Save and Close 1 8 Calendar This chapter focuses on folders used as a more efficient electronic substitute of paper calendars What is it that is so amazing about electronic calendars There are several benefits of these gadgets e visual alerts and event reminders e various view options day week year etc e scheduling of meetings e res
119. anonymous connections This server requires a secure connection SSL Communication with the LDAP server in Kerio Connect can be secured by SSL If this encryption is used it is also necessary to change the port in Override default LDAP port standard port for LDAPS is 636 Override default LDAP port By default MS Entourage uses a non standard port where the MS Exchange email client is run Whenever a user connects to Kerio Connect they must change the port to the port on which the Kerio Connect s LDAP service is running It is therefore necessary to check this option and enter the correct port number and every time The standard port number for the non secured LDAP is 389 and the standard port number for SSL secured LDAP is 636 If the LDAP service in Kerio Connect is running on a non standard port specify the port used by the LDAP S service in Kerio Connect 267 MS Entourage support 9 2 Connection to the LDAP server MS Entourage enables connection to any number of LDAP databases for contact look ups New LDAP can be added on the Directory Service tab in Tools gt Accounts Edit Account Account name Kerio Connect account Server information LDAP server Mail firma cz Click here for advanced LDAP options m This LDAP server requires authentication Authentication Use my account information Account ID jnovak m Save password in my Mac OS keychain O Use Kerberos authentication Kerbero
120. apacity is left jsmith company com bd OK Quota Disc space 16 Message count 2 Quota 20 0 MB Quota 1 000 Used 3 1 MB Used 18 Figure 2 19 User mailbox quota 141 Chapter 3 Kerio WebMail on mobile devices The Kerio WebMail interface can also be run in browsers for mobile devices PDA and Smartphone devices Kerio WebMail automatically recognizes a browser and when such a browser type is detected it is automatically switched to the Kerio WebMail Mini mode customized for mobile screen parameters Thanks to special environment working with Kerio WebMail Mini is very fast and comfortable Note The only exception is Apple iPhone where if working with the Safari browser it is possible to choose from two versions of Kerio WebMail full version and the Mini version As the standard version of Kerio WebMail Mini see chapter 2 the version for mobile devices includes the following folders e mail folders e contact folders e email and contact public folders e email and contact shared folders For detailed instructions on authentication to Kerio WebMail refer to chapter 1 2 Warning Secured SSL is recommended to be used for connections to the server Once an authentication is completed successfully the INBOX folder is opened see figure 3 1 The environment resembles the one used in desktop browsers It is just optimized to fit in the smaller size of PDA and Smartphone device
121. appointment or for meetings see section 1 8 7 Resource calendar Each resource created in the system has its own calendar where all reservations are displayed Calendars of individual resources can be subscribed through the standard sharing process subscription of shared folders is focused in chapter 1 12 6 Most user can access resource calendars in the read only mode Resource calendars can be edited only by the resource manager The role of resource managers and their rights are addressed in the following section 74 1 8 Calendar Reservation management In certain situations it is necessary that a resource is booked even if it has already been reserved or that there is no other way than to make the reservation by a phone call For such purposes there exists a user with special rights who is a manager of the company resources and can access their calendars Resource managers can access resource calendars with administration rights This implies that they can edit remove or move reservations in the particular resource calendar If you are a resource manager first it is necessary to subscribe calendars of all resources that you would manage 1 In the folder tree right click on the root folder and select Subscribed shared folders in the pop up context menu see figure 1 63 Kerio Connect q Settings Figure 1 63 Context pop up menu of the root folder 2 Inthe Subscribe shared folders dialog enter th
122. ard buttons located in the toolbar of the web browser will not work properly in Kerio WebMail Therefore it is recommended not to use these buttons in Kerio WebMail 1 6 Email This chapter will provide you with an overview of options and features of mail folders i e folders where email messages are kept Number of email folders in a mailbox is not limited The most essential folder is Inbox By default new messages are delivered to this folder It is also possible to make the server deliver messages sorted by certain criteria to other folders however this issue will be addressed in chapter 1 14 Another basic email folder is Sent Items Here copies of all messages sent from the mailbox are stored Another email folder to be mentioned is Drafts This folder stores any messages which have been started or even completed but not sent The three basic folders described above cannot be removed as they belong to so called default folders Details on default folders as well as on other folder types are focused in chapter 1 12 1 6 1 Message list In this section you will be provided with information on basic structure of email folders The mail folders are arranged in a table list Each row contains one message and available information Information to selected messages are listed in the columns Each line may include icons referring to other features of the particular message the description provided below addresses them in the order fro
123. as attachment _Mark as read Mark as spam Add sender to spam whitelist Move or copy Delete Add sender to the address book View source Figure 1 12 Context menu for email 20 1 4 The Kerio WebMail environment The Kerio WebMail s pop up context menu generally includes the same items as found on toolbars of individual folders Note e If anew contact event task or another item is created through the pop up context menu see figure 1 13 these items are added automatically in the default folders Contacts Calendar Tasks Default folders are folders included in Kerio WebMail by the moment where the particular account is created such as Inbox and they cannot be removed e On Apple Macintosh computers click the mouse button and hold the Ctrl key to simulate the right mouse button behavior On the standard two button mouse the right mouse button shows the context menu Kerio Connect INBOX p New mail v Rep a amp For ward BA Spam Folders B jsmith company com a G ESS 1 z E Calend m admin company com Warning 8 amp 3 Contacts Benjamin Flykiller Meeting Deleted Items New mail Diane Peterson Reports Drafts ci pore list Diane Peterson Invoice C Junk E mail New event John Wayne Holidays Notes New task RSS Feeds New note Sent Items Settings al Tasks 4 CI Public folders Figure 1 13 The pop up menu for creation of a new item message contact event e
124. asily Simply insert the number of asterisks that will specify the rule Messages that match this rule will accept this specification Where the message has an attachment At least one attachment must be appended to the message Where the message size is more than The message size exceeds the specified value To specify the size you can select from the following units bytes B kilobytes KB and megabytes MB Where the message was detected as a spam Spam are undesirable messages sent to users You can use the Kerio Connect antispam filter to protect your users from such messages This filter uses special header items which include message evaluation and information about applied antispam testing For all messages This rule is valid for all incoming messages 118 1 14 Message filtering Action to be performed In the second section of the dialog window you can choose one or more actions that will be performed if the condition in section 1 is met Move the message to a specified folder Move the message to the selected folder you can choose a folder from a list Forward the message to an address Forward to a specified address In this case no other actions are performed Reject message return to sender The message will not be stored in a local mailbox and the user will never be informed about it Keep in INBOX This action must be combined with another i e with Move Forward Reject etc It cannot be combined with
125. assword for your mailbox Use SSL This option allows encryption of any traffic between the server and the device It is highly recommended to keep the option enabled to protect your connections from debugging and misuse To enable traffic encryption it is necessary that an SSL certificate is installed in Kerio Connect To get the certificate go to the Kerio WebMail login page in Safari see section 1 2 and click on Download SSL certificate Remove alarms It is recommended to enable this option as it will not be possible to disable alarms after having downloaded the calendar to the device To view new calendars go to the Calendar application by clicking on Calendars In the list simply click on the calendar you want to open Warning Download of large shared or public calendars via slow connection GPRS EDGE can result in temporary unavailability of the calendar to other users LDAP client configuration To configure LDAP account follow these guidelines 1 In Apple iPhone go to Settings gt Mail Contacts Calendars 2 Select Add Account gt Other gt Add LDAP Account 3 Enter the following account data Server Enter DNS name of Kerio Connect User Enter username for login to your Kerio Connect mailbox 180 4 9 Apple iPhone Password Enter password for your mailbox Description This is an optional entry The description is helpful especially if you intend to use multiple calendars Warn
126. at all contacts are kept together other advantages come along such as easy look up and automatic recognition of known email addresses while being written In addition to creating and maintaining of single contacts contact folders allow creating and maintaining of distribution lists Distribution lists are groups of contacts recognized by a single group name This name is simply used instead of entering all included addresses separately 1 7 1 Contacts display The contacts in Kerio WebMail can be displayed in two ways either as individual cards or as a list of contacts Use the menu in the toolbar to set the display mode see picture 1 38 For classification by contacts items are sorted by the alphabet of the language set in Settings as preferred the General tab in Kerio WebMail for details see chapter 1 13 1 In result if for example English is set as preferred and subject are in German contacts will be ordered by English alphabet and some specific national characters may also cause problems in sorting By default up to 20 contacts are listed on one page in contact folders Number of messages displayed at one page can be changed however it is necessary to keep in mind that the same settings apply also to email and task folders To change number of items displayed on a single page use the Settings section in Kerio WebMail see chapter 1 13 1 Cards Besides other methods the cards can be sorted by alphabet letters available
127. ate option next to the welcome page URL Use the Install Certificate button to start the installation wizard When finished the certificate gets installed 3 In the dialog with certificate details displayed click on the Install certificate button 4 A amp nbsp certificate installation wizard is opened There is nothing to be set in the wizard Simply confirm all settings and close the wizard to install the certificate The other option is to download the certificate from page Integration with Windows Mac Linux A link to this page can be found on the Kerio Connect WebMail login page Click on Download SSL certificate to save or install the certificate on your computer 5 4 2 Resources Kerio Connect now provides an electronic management of resources shared by employees of your company Resources are rooms and devices available in the company such as OHPs whiteboards cars etc Resource management allows to e book a resource for a particular time e view current resources and their reservations in the Free Busy server for details on Free Busy server and information on appointments see section 5 4 1 when planning reservations e subscribe resource calendars by using standard sharing delegation e set the resource manager who can decide on priorities in case of any collisions in reservations Resources can be booked by using the existing calendar system Resource reservation is based on creating of en event The feature works simi
128. ath to the corresponding account in the following form http server_name exchange user_name 316 12 2 Synchronization of contacts for example http mai 1 company com exchange wsmi th Synchronize every hour If this option is checked synchronization of contacts is performed once an hour Once the connection to the server is set it is necessary to configure Apple iSync the synchronization utility which allows synchronization of various types of applications and devices on Mac OS X This setting allows manual synchronization of contacts The settings can be done as follows 1 Run the Apple iSync application 2 Inthe iSync menu click on Preferences 3 In the iSync Preferences dialog box check the Show status in menu bar option see figure 12 5 0900 iSync Preferences General v Enable syncing on this computer Enables syncing between applications on this computer as well as other computers using Mac _ Show HotSync reminder when syncing Palm OS devices v Show status in menu bar Protect your data on this computer vi Show Data Change Alert when more than 5 KA of the data on this computer will be changed Advanced Reset Sync History Figure 12 5 iSync Preferences 4 Now it is possible to synchronize Apple Address Book whenever needed A synchronization icon appears in the right top corner of the screen Click this icon and select Sync Now in the menu see figure 12
129. ation Boardroom Board meeting budget for the following year Figure 1 59 Acceptation or declination of a meeting As soon as an attendee receives an invitation the event is automatically added to their calendar as tentative This lets anyone know that they may be an event scheduled for the particular time and the user might be unavailable Buttons located below the basic meeting information allow fast response as follows e Accept upon clicking on this button an email message informing of acceptance of the invitation is sent to the meeting initiator and a green icon appears at the name of the name of the user who has accepted the invitation the same icon as used on the Accept button in the invitation e Tentative upon clicking on this button an email message informing of acceptance of the invitation is sent to the meeting initiator and an orange question mark icon 71 Kerio WebMail appears at the name of the name of the user who has tentatively accepted the invitation the same icon as used on the Tentative button in the invitation e Decline upon clicking on this button an email message informing of acceptance of the invitation is sent to the meeting initiator and a red cross icon appears at the name of the name of the user who has rejected the invitation the same icon as used on the Decline button in the invitation Upon clicking on any of these buttons a dialog box is opened where a message to be at
130. ave and Close to confirm settings and save the task to the Tasks folder 85 Kerio WebMail Note To save a task or open it as an attachment right click on it and use one of the options available Open or Save How to forward a task To forward a task select it by the mouse pointer and click on the Forward button on the task folder s toolbar it is also possible to use the corresponding option in the pop up context menu Select a task and click on Forward to open a message editor where the task is included as an attachment At this point simply send the email message 1 11 Notes Note folders in Kerio WebMail can be used to record simple notes In non digital world these notes are represented by loads of colorful stickers used as reminders One of the great advantages of electronic notes is their central storage and the impossibility of losing them Individual notes are organized in a table where users can mark them as completed Each row contains one note as well as available information about it see figure 1 71 E Newnote Gp ie amp Q P Search Clear 4 lt Page EE off 1 Subject Created call mr Black 04 13 2006 03 04 PM El have a word with Tom 04 13 2006 03 06 PM El buy some food for dinner 04 13 2006 03 07 PM Figure 1 71 Notes Note folders are equivalent to other folders They can be shared set as public or attached For more information on shared and public folder
131. avorite items Entourage 2008 Copy the public folder to Subscribed Public Folders 9 8 Out Of Office MS Entourage 2008 supports sending of automatic replies when the user is out of office This automatic reply can be enabled when a user cannot reply messages him herself e g when the user is ill or on vacation It is usually helpful when the user is supposed to reply immediately To set automatic reply go to MS Entourage Tools Out of Office In the Out of office dialog switch to the Send Out of Office messages mode and enter a message which will be sent to incoming messages Thus senders know immediately that the user cannot send them any answering message at the moment Automatic reply will be applied to all incoming messages except email sent from mailing lists The automatic answer is not sent where answering to another automatic email this should prevent users from email loops 280 9 9 Secure communication of Kerio Connect with MS Entourage _ Out of Office Assistant Account Kerio Connect account Q Do not send Out of Office messages Send Out of Office messages Reply to messages with Hello I am enjoying my vacance at the moment My affairs will be managed by my colleague John Smithers Please contact him through his email jsmithers company com Cancel Co Figure 9 13 Out of Office Assistant 9 9 Secure communication of Kerio Connect with MS Entourage The communication between Kerio
132. be displayed in Kerio Connect Publish alarms Alarms will be published with the calendar It is recommended not to publish alarms since users who subscribe it can only read it and are not allowed to close them Publish attachments Attachments are not supported in Kerio Mail Server Sharing of calendars Calendars published in Kerio Connect can be shared with other users who can subscribe them for their Apple iCal or view them in Kerio WebMail To share an iCal calendar follow these instructions 1 Log in the Kerio WebMail interface 2 Create a special calendar folder e g Shared_Calendar Creating of new folders in Kerio WebMail is addressed in chapter 1 12 5 3 Share the folder with corresponding users 4 Publish an Apple iCal calendar to the folder just created The URL for publishing will be as follows http server_name ical Shared_Calendar Warning It is always necessary to share the entire folder in which the iCal calendar is published If only the calendar itself is published the sharing will be removed upon next update publishing of a new version This is caused by the fact that iCal calendars are recorded on the servers in the way that the original version of the calendar is removed first including possible sharing and then a new version is saved to the server 311 Chapter 12 Apple Address Book Support Kerio Connect supports Apple Address Book the standard directory of Mac OS X This su
133. ble header and specify the column settings in the window where columns to be displayed can be selected The pop up menu contains the Change columns option The width of the contacts list can be adjusted the same way as in the spreadsheet programs To change the column width click between two columns in the table header and drag the cursor right or left as needed When the window is refreshed layout of the columns is set to the default mode 1 7 2 New contact To create a amp nbsp new contact follow these guidelines 1 Open a contact folder 2 Click on the New contact button in the toolbar 3 to access a dialog box with three tabs where the contact information can be entered 47 Kerio WebMail New contact Kerio Connect 7 Windows Internet Explorer FA Save and close 4 Mail to contact Internet ic4oe 111 9088 L WED PADE Mobile 1 408 111 9998 Business ttp www compan fass M 1m S Business Private T Figure 1 39 New contact General tab The first tab see figure 1 39 contains text boxes where general data about a person the first and last name phone number email address or personal web page URL can be specified In the Address tab home address data for each user are stored In this tab three different addresses Business Home and Other can be specified The address type can be selected in the Address menu Check the This is the postal address option to select one of the addr
134. boardroom company com lt boardroom company com gt Cenc OD Figure 9 8 Context pop up menu of the root folder 3 In the Users Iam a delegate for section click on Add and in the Select User dialog add a resource name and when the resource is found confirm selection by clicking on OK 4 If you manage multiple resources subscribe to all their calendars as described above and shown at figure 9 8 Once subscribed calendars of individual resources are shown in the folder tree Each resource calendar now shows all reservations of the particular item done by any users The resource manager can edit reservation time add new reservations or remove them if demanded 274 9 5 Spam 9 5 Spam Spam messages are mostly represented by advertisements Spam are usually sent in bulk and the recipient addresses are obtained by illegal means e g by tapping the network communication In their wilder modifications spams may also distribute and seed dangerous viruses Kerio Connect contains a sophisticated antispam filter The filter is designed so that it can recognize specific attributes of spam from the message contents spam messages usually contain specific keywords that can be recognized and counted by the filter Each message is assigned a numeric score if this value exceeds the limit set in Kerio Connect the message is marked as spam The spam filter may let some spam messages through from time to time by mistake their score is
135. button P Warning Private events are treated as private only if the client where the private event calendar is viewed supports this feature In other client applications it is possible to view and edit events without any restrictions by users with appropriate access rights This implies that information included in private events are not well secured 11 2 Support for the iCal standard Kerio Connect supports publishing of calendars in user email accounts on the server and subscription of calendars stored in the mailbox from the Apple iCal In addition to subscription to their own calendars users can also subscribe to calendars shared by other users This implies that if you share your calendar with your teammate she can subscribe it and view it Subscribed calendars cannot be edited by the subscribers only viewed As mentioned earlier in this document in Apple iCal subscribed calendars are available only in the read only mode Published calendars are available on the server for reading only this implies that it is not edit published calendars when accessed by Kerio WebMail for example If calendars are published as subfolders of the default Calendar folder the main calendar all events will be also shown in the Free Busy calendar for details on Free Busy calendars see section 9 3 Subscription to calendars It is possible to subscribe any calendar stored on the WebDAV server in the iCal format This implies that it i
136. button which is available in the toolbar Move suspected junk e mail to the Junk E mail folder If this option is enabled all email considered as spam will be delivered to the Junk E mail folder automatically Note The Move spam to the Junk E mail folder rule beats rules for incoming mail If the filter includes any rule which in any way handles messages marked as spam the action set in this rule is ignored This option also enables adding email addresses to the list of trustworthy users see below 210 5 8 Spam filter Trusted Senders Addresses to which you send email will be added to the list automatically Addresses can be also added manually under Tools Options on the Kerio Connect tab see figure 5 17 On this tab click on Trusted Senders This opens a dialog see figure 5 18 where addresses can be defined Trusted Senders Ed i Messages from the trusted senders will not be treated as junk e mail IV Trust senders included in the Contacts folder Add trusted E mail address name domain news example com Address Book jwayne company com merrick othercompany com Figure 5 18 Trusted Senders Add trusted E mail address name domain This address must be specified in the username domain format Trust senders included in the Contacts folder This option allows that messages from users belonging to the default contact folder are not tested against spam This option supposes that email address
137. by SSL To encrypt the traffic use the This DAV service requires a secure connection SSL option When it is checked the port in Override default DAV port is changed to port 443 the default port for HTTPS If another port number is specified it is necessary to check also the Override default DAV port and change the port number to 443 Otherwise connection to Kerio Connect fails It is also necessary to change the port if HTTP S protocol in Kerio Connect communicates at a non standard port In such a case it is necessary to specify the port number used by Kerio Connect for HTTPS traffic 3 Inthe Advanced tab set connection to a Free Busy and to a LDAP server see figure 9 3 Account Settings Options Advanced Delegate Mail Security Public Folder Settings Public folders server mail firma cz public This server is also used for free busy information 7 This DAV service requires a secure connection SSL Override default DAV port 80 Directory Settings LDAP server Mail firma cz m This server requires me to log on a This LDAP server requires a secure connection SSL m Override default LDAP port Maximum number of results to return 1000 _ Search base Client Certificate based Authentication Client certificate lt No certificate selected gt Figure 9 3 Advanced 266 9 1 Basic account settings Public folder server In the entry it is possible to enter a URL address to
138. ce Connections Connect via IR Connect via Bluetooth Connect via DMA s a Sync Figure 4 2 ActiveSync menu Note In case that the ActiveSync application has already synchronized data with another mailserver remove the settings by clicking on the Delete button in Menu gt Options see figure 4 2 3 This opens the first page of the configuration wizard see figure 4 3 used for specification of the Kerio Connect s Internet name ActiveSync q Yil Edit Server Settings Server address mail cormpany com Note This is the same as your Outlook Web Access server address This server requires an encrypted SSL connection Cancel Next Figure 4 3 ActiveSync specification of a mailserver and setting secure traffic 156 4 4 Windows Mobile 5 0 AKU2 The This server requires an encrypted SSL connection option allows encryption of any traffic between the server and the device It is highly recommended to keep the option enabled to protect your connections from debugging and misuse To allow the encryption it is required that an SSL certificate is installed on the device If your company uses certificates authorized by a commercial certification authority it is possible that your device already includes support for SSL encryption If the company uses a certificate generated by Kerio Connect or another internal certificate it is necessary to install another certificate on the device
139. ce gt oOo O OK Cancel Figure 1 53 Select Folder The menu includes all contact folders in the mailbox including public and subscribed contacts 66 1 8 Calendar Search for Enter a string which will be used as search criteria i e any addresses including the string will be searched First letters of first or second name or username the part of address preceding the at sign can be used as the string The search string is not case sensitive One or multiple addresses can be selected from the list by left clicking while holding the Ctr1 key or the Required Optional a Resource buttons can be used to add selected addresses Note Addresses can be also added to the attendee list by double clicking on a particular item The address is filled in the active entry At figure 1 53 the Required is currently active The button name preceding the active entry Required Optional or Resource is bold You can switch between entries by clicking on a particular textfield Once attendees are selected save settings by the OK button The dialog is closed and all selected addresses are listed Various icons are used to mark attendees as required optional or resource Roles of attendees can be changed see figure 1 54 e Use the Add button to add users to the list by hand In case you know the particular email address by heart this method is the fastest one The Add button can also be used if the address we intend to add is no
140. ce a meeting is created addresses can be added to which the message will be sent these special messages are called invitations Invitations are special messages informing users of topics times and place of a meeting Invitations include special accept reject buttons Information derived from the participant s reaction is sent to the meeting initiator chair member The initiator thus know whether the persons invited come or not It is also possible to send updates related to meetings when the initiator modifies the invitation New meeting Meetings are created as events 1 Double click on a calendar and create an event 2 Double click on the event and click on Edit in the dialog just opened 3 This opens an event s edit window where advanced settings can be done 4 Use the attendees option to specify email addresses of invited users see figure 11 8 5 Once addresses are specified in the attendees textfield the Available Meeting Times link appears Clicking the link opens the Availability window where free and busy times of each attendee are shown on individual timelines so you can choose the best time for the meeting The timeline shows times for which the attendees already have scheduled any events in their calendars saved on the server for details see figure 11 9 296 11 1 CalDAV support Meeting location all day from to repeat end calendar attendees url note Name User jsmith company com
141. ch purposes there exists a user with special rights for company resources management Resource managers can access resource calendars with administration rights This implies that they can edit remove or move reservations in the particular resource calendar They can also create new reservations If you are a resource manager first it is necessary to subscribe calendars of all resources that you would manage 1 Goto Tools Account Settings 2 Click on the Kerio account and press Change 3 Go to the Other Mailboxes tab and click on Add 4 In the Attach Mailbox dialog enter source name including the domain see figure 5 9 5 If you are a manager of multiple resources subscribe all calendars as described in steps 1 to 4 Once subscribed calendars of individual resources are shown in the folder tree Each resource calendar now shows all reservations of the particular item done by any users The resource manager can edit reservation time add new reservations or remove them if demanded 199 Kerio Outlook Connector Offline Edition f Kerio Outlook Connector Configuration 2S Account Server Details Other Mailboxes Repair To view folders shared to you by other users attach their mailboxes by adding the usernames to the list Attached mailboxes Attach Mailbox Email address or username boardroom company com Figure 5
142. click on Download SSL certificate 176 4 9 Apple iPhone 5 In the dialog opened select which folder types will be synchronized Uncheck only items you would really not use 6 Once the settings are saved the Mail days to sync item appears open it and set how old items will be involved in synchronization This measure helps avoid that the synchronization takes too long and that too much needless data is downloaded At the end set how often the synchronization will be performed This can be done in Settings Fetch New Data On the Advanced tab you can also find setting of synchronization type for your Exchange account 4 9 2 Apple iPhone 3 0 In Apple iPhone OS 3 0 all features of previous Apple iPhone OS versions are available Newly the following features have been introduced for Apple iPhone CalDAV protocol allows calendar synchronization standard iCalendar allows to download shared and public calendars for reading LDAP protocol allows to access contacts via LDAP support for ActiveSync 12 1 allows direct search in emails stored in Kerio Connect via Exchange account Warning Once the upgrade is completed successfully it is necessary to remove and reconfigure the Exchange account otherwise the device will keep attempting to connect to Kerio Connect via ActiveSync 2 5 In addition to features described above the system introduces other improvements such as the Copy amp Paste method both for
143. cluding task name and other information available such as priority level etc Minewtask iy i x 8 Search Clear Page 1 of 1 gt amp _ Subject Due in Status Complete Call dad Wed 05 31 2006 not started miko im i a Call Mr Wayne Thu 06 01 2006 not started 0 t KMS manual Mon 05 29 2006 completed 100 t KWM manual Fri 06 09 2006 in progress 50 Figure 1 65 Tasks Task folders are equivalent to other folders They can be shared set as public or attached For more information on shared and public folders see chapter 1 12 1 10 1 Task list display In Kerio WebMail the tasks are shown in a simple list that contains data such as the name of the task scheduled deadline and the status of the task percentage as well as description By default up to 20 tasks are listed on one page To change number of messages displayed on a single page use the Settings section in Kerio WebMail see chapter 1 13 1 78 1 10 Tasks Sorting tasks by columns The detailed information on individual tasks is displayed in the columns The tasks can be sorted by the details listed in individual columns Click the column heading to sort tasks in the ascending or descending order see the arrow next to the column name by alphabet numbers or time depending on the column contents Note For listing by subject items are sorted by the alphabet of the language set in Settings as preferred
144. com ical company com wsmith PersonalCalendar e To subscribe the default calendar use the following URL format http server_name ical public e Itis also possible to subscribe another user s calendar s if shared The following URL format must be used http server_name ical public calendar_name Secured SSL encrypted version of the HTTP protocol can also be used for subscription to a calendar Some servers may even require encrypted connection In such cases use the https string instead of http Warning If SSL encryption is used it is necessary that a valid SSL certificate is installed on the host Once a valid URL address is entered click on Next This opens a window for specification of login username and password for connection to a Kerio Connect account When logged in successfully the next page of the wizard is opened where other parameters of the subscribed calendar can be set see figure 7 2 Ea Subscribe to a Calendar Calendar subscription settings Calendar name Calendar Update interval Every 15 minutes v Include reminders Include tasks Finish Cancel Figure 7 2 Subscription to calendars 255 Support for Windows Calendar Calendar name Name of the calendar for reference in Windows Calendar Name of the corresponding calendar folder as saved in Kerio Connect is automatically filled in the entry This name can be edited Update interval The Update
145. ct folders in YES YES a single account Support for Out of office NO YES Table 9 1 Supported features 263 MS Entourage support 9 1 Basic account settings The simplest and fastest way to configure MS Entourage is by using the Kerio Connect Account Assistant autoconfig wizard For details see chapter 8 To configure MS Entourage manually follow these instructions MS Entourage manual configuration Whenever a new profile is created or right upon a successful installation of the application the Entourage Setup Assistant is started automatically It is recommended not to use this wizard to create a KMS Exchange account Note Settings for MS Entourage can slightly differ for versions 2004 and 2008 The following description matches the MS Entourage 2008 configuration Follow these instructions to set the account 1 In the Tools menu select Accounts This opens the account management dialog see figure 9 1 In this dialog click on New In the new account wizard just opened click on Configure Account Manually and in the menu select the Exchange account type Koko Accounts E zo os New Delete Make Default Mail News Directory Service Figure 9 1 Accounts 2 This opens an Exchange account settings dialog see figure 9 2 On the Account Settings tab set the following parameters Account name The name of the email account Name Any name the first name and last name of the u
146. ct is Message in conflict Conflict information includes name of the message event contact or another item in 192 5 3 Contacts conflict and its location in mailbox folder Local version of the item is moved to the Conflicts folder If this version is up to date exchange it with the version in the particular folder 5 3 Contacts This section provides information on which actions besides creating editing and removing of contacts are available with Kerio Outlook Connector 5 3 1 Searching in address books via the MAPI interface MS Outlook extended by the Kerio Outlook Connector enables searching through the MS Out look Address Book via the MAPI interface Outlook Address Book is a special directory allowing search email addresses where addresses are filled in automatically Addresses are filled in automatically for example when an address is being specified during a new mail composition Simply enter initial characters of the first or second name string to the To Cc or Bcc entries to make the client search for matching items and fill the address in automatically If multiple email addresses matching the string are found a menu is opened where you can select from the options To avoid misunderstandings the following terms must be explained e Outlook Address Book a special folder where MS Outlook looks up email addresses e g when addresses are filled in automatically or where email addresses are searched by first or
147. cters and symbols This involves spaces between words The special 20 character must be used instead of spaces Here is an example http mail company com ical private 20calendar The other forbidden characters and symbols can also be replaced by corresponding equivalents These equivalents are represented by hexadecimal ASCII codes of the particular characters preceded by the symbol Besides forbidden symbols there are other characters that must be encoded This includes any national diacritical characters etc It is also necessary to replace these characters in URL by their hexadecimal alternatives Note In Kerio Connect standard folders Inbox Junk E mail Sent Calendar Tasks are saved under their English names Therefore use the Calendar name to publish an iCal calendar to a amp nbsp default folder http mail company com ical Calendar 310 11 2 Support for the iCal standard Login Password Name and password used for authentication at the server where the calendar will be published In this case specify username and password for the corresponding Kerio Connect user account Publish changes automatically This option enables disables automatic update of the published calendar The whole calendar is published within each update Publish titles and notes If it is desirable that events subjects and bodies are displayed on the server enable this option Publish To Do items This data will not
148. ctiveSync application 1 In Start Programs use the ActiveSync icon see figure 4 10 to run the application ActiveSync Figure 4 10 ActiveSync icon 2 Click on Menu and select Add Server Source see figure 4 1 1 4 Add Server Source 5 Connections 6 Connect via IR 7 Connect via Bluetooth 8 Connect via DMA Figure 4 11 ActiveSync menu Note In case that the ActiveSync application has already synchronized data with another mailserver remove the settings by clicking on the Delete button in Menu Options see figure 4 11 3 This opens the synchronization s configuration wizard On the first page of the wizard use the Server address entry to specify the server s Internet name see figure 4 1 2 The This server requires an encrypted SSL connection option allows encryption of any traffic between the server and the device It is highly recommended to keep the option enabled to protect your connections from debugging and misuse To allow the encryption it is required that an SSL certificate is installed on the device If your company uses certificates authorized by a commercial certification authority it is possible that your device already includes support for SSL encryption If the company uses a certificate generated by Kerio Connect or a certificate signed by an internal authority it 161 Data synchronization with mobile devices Edit Server Settings Server address mail company com Note T
149. currence Range of recurrence Set the desired range of recurrence e No end date the event will be repeated for an unlimited period useful for birthdays anniversaries etc e End after occurrences the recurrence is over when the specified number of recurrences is reached e End by the repetitions will occur during the specified time range including the end date 63 Kerio WebMail Recurrence pattern Several recurrence patterns are available daily weekly monthly and yearly For each one different parameters can be set in the right part of the dialog 1 8 6 Exceptions from repeated events If an event is set as repeated it may need to be edited to change or remove any of the occurrences You can simply do it in the calendar of the particular event as follows 1 In the calendar select the event occurrence day to be changed 2 Double click on the event to open a dialog box where you can select whether to change only the particular occurrence or all the following occurrences as well see figure 1 51 Kerio Connect 7 2 0 Mozilla Firefox https mail company com webmail calendarEdit php folde amp Y7 y This is a repeating event What do you want to open l Only this event All following events Cancel Figure 1 51 Editing a repeated event Removing Events If the event includes multiple participants it is possible to check the corresponding optio
150. d gt Folders on My Computer v jsmith Drafts Sent Items Deleted Items j Junk E mail gt 3J Public Folders v g John Wayne v Ka Sharing folders for my delegates Ka Invoices Microsoft News Server gt GS Mail views Figure 9 12 Delegated folders in the tree 279 MS Entourage support Note If contacts or calendars were delegated these folders will be displayed separately Delegated calendar folders will be displayed in the calendars section while delegated contact folders will be displayed in the contacts section If subscription of delegated folders does not work check whether the configuration of the account meets all the conditions described above 9 7 Public folders Public folders are special type of folders which are shared for reading to all users of the particular domain or of the particular mailserver it depends on server settings Public folders help especially share information across the company For example company s events are set in the public calendar so that everybody can see when the events happen and view their details while the person who is responsible for setting of such events can see who is available for the corresponding event Another advantage of this feature might be for example sharing of public contacts across the company If you want content of public folders to be available even when you are not online follow these instructions Entourage 2004 Copy the public folder to f
151. d The URL for publishing will be as follows http server_name ical Shared_Calendar 258 7 3 Sharing of calendars Warning It is always necessary to share the entire folder in which the calendar is published If only the calendar itself is published the sharing will be removed upon next update publishing of anew version This is caused by the fact that calendars are recorded on the servers in the way that the original version of the calendar is removed first including possible sharing and then a new version is saved to the server 259 Chapter 8 Kerio Connect Account Assistant for Mac OS X Since Kerio Connect 7 3 you can use Kerio Connect Account Assistant on Mac OS X 10 5 and higher It is a single autoconfig tool which enables one time auto configuration of the following application e Apple Mail e Apple iCal e Apple Address Book e Microsoft Outlook e Microsoft Entourage How to configure these application with Kerio Connect Account Assistant l In your browser open the Mac OS X integration page typically at http server_name integration Warning Kerio Connect Account Assistant is unique for each user Therefore it is necessary to download it from your own integration page Click on Set up my Mac figure 8 1 and download Kerio Connect Account Assistant to your computer Once the download finishes the installation program gets started confirm installation and run it
152. d by a moderator within 7 days the sender will receive a report as well 1 9 3 Aliases within Mailing Lists In each mailing list special email addresses are generated automatically These addresses are used for special functions such as member login contact addresses of the list moderators etc Each of these addresses has the following form lt mai ling_list gt lt extension gt lt domain gt e g to send arequest to the discussion mailing list help within the company com domain users will send amessage to discussion help company com 77 Kerio WebMail Here the suffixes that can be used in the list address are listed e subscribe arequest for login to the mailing list e unsubscribe arequest for logout from the mailing list e help arequest for help for the mailing list usage e owner owners sending amessage to the list moderators there is no need to know their email addresses 1 10 Tasks Every single day we complete various tasks at work at home or anywhere else Those of us equipped with an excellent memory can remember them others use various tools such as little notepapers and check them off when the items are completed Task folder play the role of these notepapers in the electronic environment Advantages of electronic tasks involve especially central storage of all tasks and automatic alerts informing of upcoming events Tasks in folders are organized in a table where each line stands for one task in
153. d can be found in chapter 1 13 3 226 6 5 Shared and public folders 6 5 Shared and public folders 6 5 1 Sharing and mapping of folders Kerio Connect enables creating of shared folders and their mapping A shared folder is any folder of any user who has decided to share it with other users or groups of users and grant specific rights to them In this case mapping is subscription of shared folders by users with appropriate rights Here is an example for better understanding of the issue There are two invoice clerks in a company Both accept orders by email so they use special email folders for these orders If any of them goes for vacations or has to stay at home for any reasons the other one needs to access her order folders The clerks both need rights to access the work folders of each other This can be enabled by sharing of the folders They simply select folders to share and set access rights for the other user the other clerk If the user rights are set correctly we can start the mapping Mapping is always performed by the user with whom the particular folder was shared The user simply opens a corresponding dialog in MS Outlook where she specifies her name The shared folder then appears in the user s folder tree It only depends on the access rights assigned to the folder Mapped folders can be available e for reading only e for reading and writing e for administration purposes Folder Sharing In MS O
154. d in a standard MS Outlook window Complete Shows what percent of the task has already been completed Comment Detailed information can be provided for each task Categories The Categories item is useful only if the web interface is used in connection with MS Outlook with Kerio Outlook Connector preinstalled Use the tools in this application to display the events in individual categories Click the Categories button to display the list of default categories Users can also create new categories that are more suitable Private The Private item is helpful especially for sharing of folders If the folder is shared with other users tasks set as private can be viewed only by their owner for details see chapter 1 10 3 81 Kerio WebMail Co workers When a task is created it can be sent to other people This feature can be used for several purposes For example it might be desired to inform a superior about a task Use the Co workers tab in the task s edit dialog box to send the task information to other people see figure 1 67 The Co workers allows creating of a list of persons to whom an informative email including the task details will be sent when the task is created The task is sent when created and then again whenever it is updated by the task owner the initiator The message is set so that if the co worker to whom the task was sent uses Kerio WebMail the task can be saved in the task folder and send a confi
155. d include attendees without sending them any invitation By default however sending of invitations and meeting newsletters is enabled Below you can find instructions on how to create a amp nbsp list of attendees 1 Two buttons located below the list can be used to add attendees see figure 1 52 e Use the Attendees and Resources buttons to browse for attendees and resources in contacts see figure 1 53 Look up and select addresses of resources or attendees you want to add 65 Kerio WebMail The dialog contains the following items New event Kerio Connect 7 Mozilla Firefox ioj x Gisend PSaveanddose Q Recurrence General Invite attendees 4 amp ohn Smith lt jsmith company com gt a boardroom lt boardroom company com gt B dpeterson company com Pal free tentative Jf busy Il out of office no information Start time 10709 2008 i fioooam Endtime 10 09 2008 izo0pm _ Figure 1 52 Attendees Contacts Kerio Connect 7 Windows Internet Explorer Mikl x Folder Jai contact folders zj Search for Search Amanda Black ablack company com Betty Whitehouse bibi123 yahoo com Danielle MacMillan memillan othercompany com Diane Peterson dpeterson company com Elein Bullet bullet company com James Vega info abcde com Required gt john Smith lt jsmith company com gt John Wayne lt jwayne company com gt Optional gt ALES lt SALES company com gt S Resour
156. d numbers numbers in the notification are the same the client will work even if the update is rejected If however version numbers are different for example 6 4 0 versus 6 4 1 Kerio Outlook Connector cannot be started unless updated 6 4 Changing of user password Network administrator can change user passwords to email account on the particular server In such a case it is necessary to change the particular password also in MS Outlook The password can be changed directly in the account settings click Tools Email accounts gt View change the email accounts The password can be also changed in the Login dialog that is displayed in case the Outlook application fails to log in with the existing login and password see figure 6 11 Login Kerio Outlook Connector Ed Please enter your user name and password for ww following server Server fi 92 168 44 162 User Name Jjsmith company com Password poe Cancel Figure 6 11 Login dialog The dialog contains the following items Server DNS name or IP address of the computer that the user is logging to Username Username including domain Password A textbox for the new password The change once committed is also applied to the account settings Note The settings described relate to cases where password is changed by the network administrator Users can change their passwords in Kerio WebMail detailed information on how to change passwor
157. d or moved Each contact folder can be used as before it is possible to add remove and contacts etc The only effect is that whenever a new contact is added its first name and surname and email address will be added also to the address book By default searches are performed in the Outlook Address Book directory Administration of Outlook Address Book is available through the Address Books tab under Tools Account Settings see figure 5 5 r Account Settings ES Directories and Address Books You can choose a directory or address book below to change or remove it E mail_ Data Files RSS Feeds SharePoint Lists Internet Calendars Published Calendars Address Books New f Change X Remove Microsoft Office Outlook Address Book Name To designate a Contacts folder as an Outlook Address Book Outlook Address Book go to the Properties dialog box for the Contacts folder On SAE the Outlook Address Book tab select the Show this folder Kerio Connect KOC Offline Edition See Ps termes Outlook Address Books Contacts Mailbox John Smith nnd Remove Address Book Show names by First Last John Smith File As Smith John Figure 5 5 Address Book It is possible to add to the MS Outlook Address Book any folders with contacts where lookup should be performed The following settings must be done for addition of a amp nbsp contact folder as a amp nbsp directo
158. d senders addresses of the folder currently opened Kerio Connect Read mail New mail Settings Show folders admin Search Clear Logout INBOX 1 x OK add edit folders er All From Subject Size Received Action 37 admin Warning 2kB 02 51PM iQ ilx Checked messages Move to folder x INBOX x o 1 3 messages found Figure 2 11 Searching by sender 133 Kerio WebMail Mini Simply enter a string to be looked up and click Search next to the text entry All messages found are listed Click Clear to clear the search and view the entire list again Advanced search For advanced search click Advanced on the toolbar see figure 2 12 The following criteria can be used to filter out searched messages e by subject e by sender e by addressee e by size e by date of reception e by the fact whether the message includes any attachments e by flag e by priority e by the fact whether the message was marked as spam Subject 7 vacation Messages more than month x Search Close Sender x iwayne Size minimal x 10 kB x Messages with or without attachments independent on flag priority spam Figure 2 12 Advanced search filter Warning Only messages that meet all criteria specified in the filter will be listed When the filter is ready click Search Search All messages meeting the criteria will be listed upon clicking
159. dar The layout of the calendar s main pane depends on view mode The figure 1 7 show the calender in a week view Beside this mode day and month views are available as well as two types of lists distinguishing events with and without recurrence Kerio Connect Calendar Logout Ae Q G Settingsv Ginewevent iz de ie 8 aAa Ta a Ri BES et Folders 05 November 11 November week 45 E lt lt today gt gt B ismith company com 3 mB0x 4 08 November Thursday Private l Dannie s birthday z Work gt 8 amp 3 Contacts Deleted Items Drafts Junk E mail El Notes RSS Feeds Sent Items al Tasks 4 Public folders Figure 1 7 Calendar For detailed information on calendars see chapter 1 8 Contacts Like calendars contact folders also allow various view modes The modes available for calendars are either address cards or a list of contacts at figure 1 8 the address cards mode is shown For detailed information on contacts and their management see chapter 1 7 Tasks In case of tasks the main pane provides a list of created tasks and a toolbar allowing comfortable administration of tasks see figure 1 9 17 Kerio WebMail Kerio Connect Contacts Logout A Q G settings Bgnewcontact a o ko QQ view addres cards E EER J Search Clear Page 1 of2 gt rare Baers labcdefahiikimnoparstuvwxyz F Calendar Alice Smit
160. ddress books do not include this information In MS Outlook any contact folder can be added as a directory to Outlook Address Books All contact items included in the subscribed contact folders will then be searched through when the function of automatic completion of email addresses is applied Once a contact folder is added full names and an email addresses of all contacts included in the particular folder are added to the address book Other information associated with contacts are not transferred to address books It is not possible to search in contacts for example by date of birth or department 239 Kerio Outlook Connector Warning The search criteria is first and second names in contacts the Full name item It is not possible to search by usernames or email addresses Connection of a folder as a directory does not influence the contact folder The data is not changed or moved Each contact folder can be used as before it is possible to add remove and contacts etc The only effect is that whenever a new contact is added its first name and surname and email address will be added also to the address book By default searches are performed in the Outlook Address Book directory The Outlook Address Books administration can be found in the Tools gt E mail accounts View or change existing directories or address books menu see figure 6 22 E mail Accounts Xx Directories and Address Books You can choose a dir
161. delegation 5 Jokes f Work j Invoices j abe Junk E mail Outbox Sent Items yt Tasks 4 Public Folders Figure 9 9 Tree structure in Kerio WebMail an example of a correctly created structure of delegated folders 276 9 6 Delegation and subscription of folders 3 Assign access rights for individual folders to appropriate users When delegating folders rights cannot be granted to folders of lower levels of the tree It is necessary that the folders are shared up to the highest level the highest folder must be saved right under the root folder If folders which are save in a non shared folder the user to which the folders are delegated cannot see and access these folders in MS Entourage For security reasons it is not recommended to delegate for example the INBOX folder It is recommended to delegate a new folder created from the root folder instead All folders to be delegated must be moved to the new folder Now it is secure to grant access rights see figure 9 9 Folder delegation in MS Entourage In MS Entourage it is not possible to use the standard delegation tool since it supports only Microsoft Exchange Server not Kerio Connect Nevertheless it is possible to delegate folders with help of folder sharing available in MS Entourage In MS Entourage it is possible to share any folder which includes at least one item an email message an event or a contact To delegate folders by using
162. der s toolbar it is also possible to use the corresponding option in the pop up context menu Select an event and click on a corresponding icon to open a message editor where the event is included as an attachment The message can be edited before it is sent 1 9 Mailing Lists Mailing lists are based on an email address shared by all users included in the group messages sent to the address are distributed to all members of the corresponding mailing list All actions are executed by sending emails to special accounts 1 9 1 Member Subscription Unsubscription If allowed by the list policy members may subscribe to the list via email The subscription is done by sending any message even with blank message body to the list address of the following form lt mai 1ling_list_name gt subscribe lt domain gt 3 The event will be saved in the iCalendar format ics 76 1 9 Mailing Lists Example A user wants to subscribe to a list called discussion in the company com domain He she sends a message with an empty message body from his her email account to the address discussion subscribe company com After sending this message the user will receive an email requesting confirmation of the subscription Once the user sends a amp nbsp response to this message the user s request will be accepted This response system guarantees the authenticity of the user According to the mailing list policy the user will be eith
163. ders included in a particular user account in Kerio Connect Apple Mail does not support the calendar view mode and therefore each event is displayed as one email message Such messages include an ics attachment with all data associated with the corresponding event Thus each event can be simply imported to Apple iCal for details see chapter 11 where it can be displayed easily Another benefit of the settings is that all types of public folders can be viewed in the account The following folder types are displayed e email e contacts e calendar e tasks e notes Apple Mail displays all types of public folders since their download is always performed via the IMAP protocol 323 Support for Apple Mail Warning If folders are not displayed contact your administrator 13 1 2 IMAP account in Apple Mail Support for Apple Mail in IMAP accounts allows viewing of all mail folder types This applies also to all types of public folders However only folders created directly from the mailbox root folder can be actually viewed Subfolders are not displayed In IMAP accounts in Apple Mail the following items are displayed e email e contacts e calendar e tasks e notes However this support is limited by features of the email client Therefore all events contacts tasks and notes will be displayed only as email messages with an attachment where all data associated with the corresponding event contact or task will be incl
164. ders delivered in her mailbox However if she has delegated the folder with purchase orders to you by leaving for vacation you can easily access and handle the orders by yourself while she is out of office The following folder types can be delegated e email e calendars 275 MS Entourage support e contacts e email calendar and contact public folders Practically the user who delegates a folder simply assigns appropriate access rights to another user The user whom the folder rights have been assigned simply subscribes the folder in their email client MS Entourage The following sections describe the delegation process Delegating folders in any email client This chapter focuses on situation where you use MS Entourage and your collaborator wants to delegate you a folder for instance from MS Outlook the Kerio WebMail interface or another email client which does not support delegation but it supports sharing more information on sharing can be found in chapter 1 12 5 The way of sharing folders to users who want subscribe them in MS Entourage is very specific Therefore read the following guidelines thoroughly 1 In the email client create a new folder of the highest level possible You can name it for example Delegation 2 Copy all folders to be shared with anyone into this folder see figure 9 9 Folders B jsmith company com a C INBOX gt Calendar amp Contacts H Deleted Items C Drafts jd Folder For
165. des demetian edie deseo iets deme et eetes Samegs 201 5 7 Rules for incoming messages 0 50 000000 e eee eee eens 201 5 7 1 Creating or changing a rule 00 202 5 7 2 The Out Of Office rule 2 2 2 208 5 7 3 Junk E Mail rule 0 ccc ee INEEN PEE 209 5 8 Spam filter scaaicteoseccgatecedieeaayeseensieahiieseoke share sdalecnge st 211 5 9 Folder Administration 0 0 00000 212 5 9 1 Folder Sharing osc ca cease sce ee cease ena ae eee eae ee ne eden ee anes 212 5 9 2 Public folders 00 0 00 ccc enee 215 5 10 Sender details settings 0 ccc cee 215 Kerio Outlook Connector 0 06 eee eee eee eens 217 6 1 Software requirements 000060 0000 e ee eee 217 6 2 Installation 0 cee kedhi ears iedig 217 6 2 1 Creating a new profile and Kerio account settings 218 6 2 2 Data file settings 0 00000 eee eee ee 224 6 3 Upgrade of the Kerio Outlook Connector 0000 00000 000 eee 225 6 4 Changing of user password 0 0 00 0000 cee eee e eee eee 226 6 5 Shared and public folders 0 60600 6c cece eens 227 6 5 1 Sharing and mapping of folders 0 000000000005 227 6 5 2 Public folders 5 lt 023 nc0ccstitiaded tid conned odhideges aaeei 229 6 6 Rules for incoming messages 00000 000 e eee 230 6 6 1 Creating or changing a rule 000000 00000 rrr 231 6 6 2 Out
166. des the Kerio Outlook Connector option Simply select or unselect it by clicking to enable disable the bar with the buttons The Spam button displays a warning message by default To treat the message as spam and discard it a confirmation is required To enable disable warning alerts go to the Tools gt Options menu on the Kerio Connect tab Warning If the Spam Not Spam buttons are not available after installation or startup of MS Outlook it is necessary to remove Kerio Outlook Connector from all forbidden items of MS Outlook see chapter 6 13 1 5 9 Folder Administration Folders in MS Outlook with Kerio Outlook Connector are sorted in standard folder tree This structure can include multiple roots folders of the highest level One root includes all personal folders another includes public folders for details on public folders refer to section 5 9 2 other root folders can be added if any shared folders are subscribed Details on shared folders are focused in section 5 9 1 5 9 1 Folder Sharing Folder sharing allows to make a folder with its contents available to another user The only condition is that the user must have an account on the same mailserver Any folder of the email account can be shared Folder type is not important This implies that it is possible to share email folders calendars task folders notes etc Folder sharing can be used for a wide range of purposes Let us suggest a few examples For examp
167. dress is admin ourcompany com or the message subject contains the word Warning 116 1 14 Message filtering 3 Rule description click on an underlined value to edit it Where the From address contains admin company com and Where the subject contains Warning then Move it to folder INBOX Work Figure 1 103 Rule Description 1 Select the Where the From address is condition 2 In the third section click the Contains link this will open another dialog window where you can specify the address Enter admi n ourcompany com 3 Select the Where the subject contains the words condition 4 Upon clicking the and conjunction will be changed to or 5 Click on the contains link to specify Warning the entry is not case sensitive When specifying required content for a certain entry several different strings can be defined the condition will only be met if the entry contains at least one of them or relation The condition for the occurrence of a certain string in a given entry can be more general Click the Options button to specify its occurrence in the entry is The entry must exactly match with the specification is not The entry must not match with the specification contains The entry must contain the sub string does not contain The entry must not contain the specified sub string matches The entry must match the expression the expression can contain the and wildcards that can repre
168. e Address Book link Apple Address Book Auto configure Address Book isc 0S X 10 6 and later E Manually configure Address Book i 10 6 and later 1 If you use Kerio Sync Connector turn n off contacts synchronization 2 Create new account in Address Book Account type CardDAV User name user domain Example john doe example com inclucing parentheses Server address localhost 443 Figure 12 8 Integration with Mac OS X Warning The autoconfiguration tool must be downloaded from the server of the name for which the SSL certificate is issued If you are not sure about this issue download a new certificate from the integration page first and then install the autoconfig file for Apple Address Book The tool gets downloaded to your workstation and gets launched automatically see figure 12 9 Click on Continue In the next page select location where the tool will be saved and where it will be launched from Unless motivated by specific reasons do not change the default settings and click on Install Now enter username and password of an administration account for your computer see figure 12 10 319 Apple Address Book Support Welcome to the Address Book Config Tool Installer Welcome to the wizard that will guide you through the configuration of Address Book and Directory Services with Kerio Connect First the installer will request the local computer administrator s usern
169. e MS Outlook 2000 make sure that you add Kerio Connect and Outlook Address Book items during configuration In higher versions of MS Outlook Out look Address Book is added automatically 6 2 2 Data file settings For Kerio Outlook Connector to work properly it is necessary to set the Kerio file as the default data file If the file has not been selected automatically before it can be specified in the Tools gt Email Accounts gt View or Change Existing Email Accounts menu The Email Accounts window contains the Deliver new email to the following location option where Kerio can be selected E mail Accounts xi E mail Accounts You can select an account and change its settings or remove it Outlook processes e mail for these accounts in the Following order Change Add Remove Set as Default Move Up Moye Down Kerio Connect MAPI Default Deliver new e mail to the Following location kerio 7 New Outlook Data File cne Figure 6 8 Data file settings 224 6 3 Upgrade of the Kerio Outlook Connector Kerio Outlook Connector can also check whether the Kerio is selected as a default message store By default the check is enabled and if the Kerio is not selected as a default store when MS Outlook is started a warning is displayed Preferences Mail Setup Mail Format Spelling Security Other Spam Out of office S Preferences IV Check if Kerio Outlook Connect
170. e Profiles menu and select the Calendar option On this tab it is possible to set parameters for automatic synchronization see figure 4 27 Mail for Exchange pre x 7 a bed 1 Calendar gt O Sync calendar back E 2 weeks Bitte tes on prone Figure 4 28 The Calendar dialog Sync calendar back All upcoming events are included in the synchronization However to shorten the time needed for synchronization it si possible to set the maximum age of events to be synchronized it is not necessary to synchronize old data where the information will not be needed any longer By default data up to two weeks old is synchronized If you need to synchronized also older data change the settings In such a case bear in mind that at least the first synchronization may take longer Initial sync Before the first synchronization of the server with the device it is necessary to remove one of the stores to avoid collisions The Initial sync option specifies whether data on the server Keep items on phone or on the device Delete items on phone will be removed during the first synchronization In the Profiles menu select the Contacts option This tab allows setting of solution for possible initial collision see figure 4 29 Before the first synchronization of the server with the device it is necessary to remove one of the stores to avoid collisions The Initial sync option specifies whether data on the server Keep items on phone or
171. e contact in the same way as email messages are sent The contact is saved in as vCard the vcf extension 50 1 7 Contacts 1 7 6 Public contacts In addition to contacts created by yourselves and stored in your personal folder there is also a contact list available in the Contacts public folder To read more about public folders go to chapter 1 12 5 Most of users can only read these folders without permission to edit them or create new ones However if you are a contact administrator please pay attention to the information provided below Methods of how contacts are kept on the server differ Whereas folders with personal contacts are not synchronized and users themselves are their administrators the folder with public contacts is synchronized with data from user accounts which have been created either on the server or in a directory service For that reason it is not recommended to change full name email address of contacts and the Global Address List category in the public folder of the Kerio WebMail interface All these changes would be removed during next synchronization If you need to edit a contact please contact your network administrator It would have to be edited in the user account either in Kerio Connect or in the particular directory service 1 7 7 Distribution lists Distribution lists are groups of email addresses used for sending of collective email Simply use a special dialog in Kerio WebMail to co
172. e devices 05 100 1 13 Kerio WebMail configuration 0 0 0 0 60000 c eee eee 101 Fiol User Settings 22ccn0e aeopecece acne simetet lt oeaecemaeeaeces Ea 101 1 13 2 Out of office cece rnrn 110 1 13 3 Change of password 00 0050 e ccc cece eee 112 1 13 4 Integration with Windows Mac OS X Linux 6000005 113 1 13 5 Keyboard shortcuts used in the Kerio WebMail 113 1 14 Message filtering n na nnnnnnnn nnn n rrr r rnnr r rnnr rnrn arrra 114 1 14 1 List of filtering rules 20 00 0000 eee 114 1 14 2 Creating or changing a rule 0 0 62 eee 116 1 14 3 Cellular phone notification 0 0 00 120 LLS Timezones s chexangaadtuen sehen cedeen haloes warn E nd nea eu 121 1 15 1 Change of a time zone 0006660 121 1 15 2 Events in different time zones uaunaounoaarnnrrrrrr cee ee 122 Kerio WebMail Mini 2 2 eee eee een ene eeee 123 2 1 User folders 222 cssdecakesdediiivedietew ass we ecetes inedit dade edini 124 22 TOODA apornas eroen Gas E E eels Seder sg cated ete 127 2 3 Mail folders ccx ccesscdaevesewaieteodesede at EEDE EARR EENET ERDE EE 129 2 4 B a E E N O E E E E T E S E 134 200 User Settings occigcalisucetaemersccdewsee iaa E E EEO E dam een 139 2 6 QUOA siesiadae tana ed sont eee ereeee ceased ean ieeeedsaatee we bee eeaees 141 Kerio WebMail on mobile devices 2 6 cence ene 142 3 1 M SSaS
173. e dialog for administration of accounts see figure 10 1 click on the icon for creation of a new Exchange Account 2 This opens an Exchange account settings dialog see figure 10 2 Fill in the information as follows 287 Support for Microsoft Outlook for Mac 2011 Add an Account To get started select an account type A Exchange Account Microsoft Exchange accounts are used by corporations and other large organizations E mail Account ae POP or IMAP e mail accounts include those from Internet service providers or from e mail services such as AOL Gmail MobileMe Windows Live Hotmail Yahoo and others Learn about adding accounts tel lee Figure 10 1 Accounts Enter your Exchange account information E mail address jwayne company com Authentication Method User Name and Password l User name jwayne Password eecescessceses _ Configure automatically Server mail company com 443 Figure 10 2 Account settings 288 10 2 Public folders E mail address The email address of the user Authentication method Select the User Name and Password authentication method User name Username used for login to Kerio Connect If the user account is defined in the primary domain enter username without the at symbol and domain Otherwise it is necessary to use pattern username domain e g jsmith company com Password The password used for accessing your account i
174. e following macros can be used in the message text e from the notification will show the message sender or the address contained in the From field e from name the notification will show the name of the message sender e subject the notification will show the message subject e text the notification will show the message text Only the first 128 characters will be displayed To reduce the number of displayed characters edit the macro as follows text 50 the number in brackets represents the maximum number of characters displayed in the notification The recommended text for notifications From from Subject subject Message body text Note To display correctly on mobile phones any diacritics is removed from the delivered notification Send autoreply The automatic reply with a specified text The automatic reply will be sent to each sender s address only once a week so that the automatic reply does not create a loop in case there is an automatic reply set at the other end 206 5 7 Rules for incoming messages Stop processing more rules If the message complies with this rule no more rules will be processed Using this function a user can create more complex rule systems for individual condition types Rules are tested rule by rule from the top downwards Note Notifications and autoreplies are protected from loops This means that the system does not send a notification in reply to rece
175. e notes Public folders are displayed only if subscribed click on the arrow in the Public folders toolbar and on the Subscription List tab check folders to display Apple Mail does not support the calendar view mode and therefore each event is displayed as one email message Such messages include an ics attachment with all data associated with the corresponding event Thus each event can be simply imported to Apple iCal for details see chapter 11 where it can be displayed easily Note and To Do items created in Apple Mail can also be accessed via Kerio WebMail They will be stored in the Apple Mail To Do folder 13 2 2 IMAP account Support for Apple Mail in IMAP accounts allows viewing of all mail folder types This applies also to all types of public folders However only folders created directly from the mailbox 327 root folder can be actually viewed Subfolders are not displayed In IMAP accounts in Apple Mail the following items are displayed e email e contacts e calendar e tasks these items are saved in a special folder created in To Do e notes However this support is limited by features of the email client Therefore all events contacts tasks and notes will be displayed only as email messages with an attachment where all data associated with the corresponding event contact or task will be included Events and tasks include attachments in the ics format contacts include attachments in vcf If yo
176. e resource name and confirm specification by clicking on OK Now subscribe the Calendar folder just displayed see figure 1 64 This dialog allows you to subscribe to shared folders of other users Figure 1 64 Subscription of shared folders 75 Kerio WebMail 3 If you manage multiple resources subscribe their calendars in the same way Once subscribed calendars of individual resources are shown in the folder tree Each resource calendar now shows all reservations of the particular item done by any users The resource manager can edit reservation time add new reservations or remove them if demanded 1 8 9 Events forwarding Kerio WebMail allows forwarding of events in such a format so that it is possible to save it to the calendar directly Thanks to this feature it is not necessary to copy event data to email messages and to the event s edit dialog box at the addressee s side Kerio WebMail also supports another option When a message with an event in the attachment is received the recipient can simply click on the attachment to open the event in the standard event edit dialog box Click on Save and Close to confirm settings and save the event to the Calendar folder Note To save an event or open it as an attachment right click on it and use one of the options available Open or Save How to forward an event To forward an event select it by the mouse pointer and click on the Forward button on the calendar fol
177. e therefore not possible to close subscribed reminders 257 Support for Windows Calendar e Tasks not supported in Kerio Connect Clicking on the Publish button opens a window for connection to the email account by user password It is recommended to specify username including the domain even if the user s account is located in the primary domain see figure 7 4 After successful verification of the user information the calendar is published in the Kerio Connect s store Connect to mail company com gt Connecting to vsverakova kerio local User name jsmith v Password scoooooooo V Remember my password Figure 7 4 Connection to the email account Unpublishing of a calendar Calendars can be unpublished as follows 1 Click on the calendar with the right mouse button 2 In the pop up menu click on Stop Publishing 7 3 Sharing of calendars Calendars published in Kerio Connect can be shared with other users to make it possible for them to subscribe it in their Windows Calendar or to view it in Kerio WebMail if they have an account in the same Kerio Connect To share a calendar follow these instructions 1 Log in the Kerio WebMail interface 2 Create a special calendar folder e g Shared_Calendar Creating of new folders in Kerio WebMail is addressed in chapter 1 12 5 3 Share the folder with corresponding users 4 Publish a Windows Calendar calendar to the folder just create
178. e wizard is completed the CalDAV account in Apple iCal is ready for use 11 1 2 Manual configuration Unless motivated by special reasons for manual settings perform the configuration by using the iCal Config Tool described in section 11 1 1 To set a CalDAV account in Apple iCal follow these guidelines 1 Run Apple iCal 2 Inthe menu select iCal gt Preferences and go to the Accounts tab 3 Click on the button to create a new account 4 In the dialog opened enter your username following the pattern username domain e g gbush company com and password If the account belongs to the primary domain login by username without domain is sufficient You can also define description of the account 5 Click on Server Options and specify server name following either the pattern http server_name caldav or https server_name caldav see figure 11 6 It is recommended to go for the https option which provides more secure connection between the server and the client To make HTTPS work you must install a SSL certificate on your computer the guidelines are available in chapter 9 9 293 Apple iCal Support The full URL is also available at the page Integration with Mac OSX To open this page go to the Kerio WebMail interface s Settings Integration with Mac OS X see figure 1 5 For detailed instructions on authentication to Kerio WebMail refer to chapter 1 2 tih Settings a Settings oes Mail filters
179. ect by authentication by username and password If a message is just being edited when the connection fails it is possible to finish it and reconnect by authenticating by username and password upon clicking on the Send button see figure 1 37 Your session has expired Please enter your password to continue Username jsmith company com Password eeeeeseeee Log In Figure 1 37 The dialog for authentication through username Warning Beware of closing the window with the edited message before the new authentication Otherwise the message will be lost l Kerio Connect allows setting of timeouts for total time of sessions and for idle connections These settings increase security of Kerio WebMail usage 45 Kerio WebMail 1 7 Contacts Most of us use or at least know address books and little notebooks where names phone numbers and addresses of family members friends colleagues business partners and other people are kept Another possibility to remember contacts is keeping of business cards provided by people we meet In these times of booming electronic communication where we are almost becoming slaves of time looking contacts up in tiny pocket books and visit card filers is too time consuming and ineffective For this reason contact folders have been developed Actually these folders are electronic address books replacing the old fashioned methods of contact maintenance In addition to the fact th
180. ectory or address book below to change or remove it Outlook Address Book To designate a Contacts folder as an Outlook Address Book go to the Properties dialog box for the Contacts folder On the Outlook Address Book tab select the Show this Folder as an e mail Address Book check box Remove Outlook Address Books Contacts Company Contacts Company Remove Address Book len names by First Last John Smith File As Smith John Finish Cancel Figure 6 22 Directory management It is possible to add to the MS Outlook Address Book any folders with contacts where lookup should be performed The following settings must be done for addition of a amp nbsp contact folder as a amp nbsp directory 1 Right click on the contact folder 2 Inthe context menu select Properties 240 6 9 Appointments 3 This opens a dialog where the contact folder properties can be edited Open the Outlook Address Book tab see figure 6 23 Contacts Properties xi General Home Page Outlook Address Book Activities Sharing and Security 8 Contacts IV Show this folder as an e mail Address Book Name of the address book Contacts Figure 6 23 Show this folder as an e mail Address Book 4 Enable the Show this folder as an e mail Address Book option 5 Click OK to confirm settings 6 9 Appointments In MS Outlook a special tool can be
181. ed in the account s contact folders Below you can find detailed description of the look up feature E Contacts Kerio Connect 7 0 0 Windows Internet Explorer Folder al contact Folders z Search for Search e a a a A E E E 3 Alain Lowland alain lowland eu by Amanda Black ablack company com E Betty Whitehouse bibi123 yahoo com By Danielle MacMillan memillan othercompany com RE Diane Peterson dpeterson company com To gt ames vega lt info abede coms SS Cc gt Diane Peterson lt dpeterson company com gt S Bec gt Jane Houston lt jhouston othercompany com gt S OK Cancel Figure 1 25 Searching in contacts Folder The addresses of recipients can be selected from the personal address book or from other contact folders that the user has connected to In menu select folders where the search will be performed Search for Enter at least the first letters of the searched contact first name last name or a part of email address which will be used as a searching criteria string 32 1 6 Email Note The look up is not case sensitive Click the Search button to start searching using the parameters previously defined Toolbar The toolbar includes several buttons allowing basic operations such as message sending or saving Send The message will be sent to the addresses entered into the To Cc and Bcc fields Save as Draft The message will be saved to the Drafts folder where
182. ed through Page search Folders including greater amount of items are divided to pages Pages can be searched by using the Page section Links to pages follow this label Simply click on a link to open the particular page Log out Users should always log out when they finish working in Kerio WebMail Mini The logout reduces risk of misuse of the connection to Kerio Connect 128 2 3 Mail folders 2 3 Mail folders In the simplified version of Kerio WebMail it is possible to handle the email in a similar way as in the full version The mail folders are arranged in a table list Each row contains one message and available information The columns contain information to individual messages and actions that are available for the messages Tall From Subject Size Received Action O John Wayne Accepted Meeting 4kB 12 23PM AA TAX Diane Peterson Photos from Greek 204kB 10 42AM Ol AX O Diane Peterson Meeting 3kB 10 05am AAAX Diane Peterson Invoices 2kB 10 0 aM A AAX Checked messages Move to folder imeox xl Figure 2 8 Mail folder You can mark individual messages by clicking the checkbox at the beginning of each row If you want to check all messages in the list click the All checkbox When multiple messages are checked you can perform various operations with all the messages at once After checking the messages select any from the operations in the Checked messages menu to apply it to the
183. edit items in the folder add and remove items etc e Reader the user is allowed only to read the folder s items No editing is allowed When setting the access rights the special anyone or authuser user accounts can be used This way the access rights can be granted to all or logged users Shared folder mapping Folder mapping is used for connecting the shared folders of other users Use the Options dialog of the root folder to map the selected folder right click the Kerio root folder and select Properties for Kerio Use the Folder mapping tab to connect shared folders of a selected user In the Mapping name textbox the email address of the folder s owner is specified as owner company com If one or more folders are shared by the owner these folders will be displayed in the Folder menu To confirm the connection click the Add button next to the list of folders If the folder was connected properly it appears in the list of mapped folders in lower part of the window From here the folders can be removed using the Remove button Public folders are mapped to all users automatically 228 6 5 Shared and public folders All Mail Folders Open Open in New Window Folder Advanced Find New Folder Add to Favorite Folders t g Process All Marked Headers Process Marked Headers Open Outlook Data Eile Figure 6 13 Context menu of the root folder
184. ee figure 3 5 To view contact details simply click on the Edit icon in the particular item s line 146 3 3 Contact list editing Internet Explorer Had Yil q X g http mail company com mini New contact New distribution list ABCDEFGHIJKLMNOPORSTUV W XYZ Name af E mail go Anne Black ablack company com Diane Peterson dpeterson company go John Smith ismith company com go John Wayne jwayne company co Oo Joseph Willene jwillene abc com Figure 3 4 Contact folder 3 3 1 Create and edit contacts To create a new contact click on the New contact link on the contact folders toolbar see figure 3 4 In the dialog just opened basic information for the contact can be entered The edit contact dialog is identical with the create contact window To open it simply click on the Edit icon in the particular item s line Internet Explorer Fang Til i X g http mail company com mini New contact New distribution list a ABCDEFGHIIKLMNOPORSTUYVWYZ Figure 3 5 The create edit contact dialog 147 Kerio WebMail on mobile devices Once all settings are done save the new data by clicking on Save and Close To quit the dialog without saving changes click on Close 3 3 2 Creating and editing distribution lists Detailed description on distribution lists and their usage are addressed in chapter 1 7 7 A new distribution list can be created in any contact folder as
185. elect Move or copy 2 This opens the Folder selection dialog where you can select a folder where the item will be move or copied Click on Move Copy 1 5 Specific features and technical limitations Automatic logout For security reasons Kerio WebMail logs out users automatically after a preset idleness timeout or after the timeout set for the maximal length of connection to the Kerio Web Mail interface By default the length of inactivity period is set to 2 hours By default the maximal length of connection to the Kerio WebMail interface is set for 312 hours Kerio Con nect administrators can change this value When any of these timeout expires clicking on any link or button returns the user to the login page and the user has to log in again Pop up killers If any pop up blocker pop up killer is installed on the computer where Kerio WebMail is running it is necessary to create an exceptional rule in Kerio WebMail or to connect via secure connections see chapter 1 2 Otherwise event and task reminders will not work in Kerio WebMail If the pop up blocker is embedded in the web browser create an exception for Kerio WebMail or disable the pop up blocker completely Message size limits Size of any outgoing email message event task or contact must not exceed the limit set by Kerio Connect administrator for detailed information see the Kerio Connect administrator s guide Otherwise the particular message will not be de
186. en no colored field interferes with the range set by the two lines Both lines can be moved within the timeline as needed To move lines use the Start time and End time fields located below the timeline section These fields are interconnected with fields of the same names on the General tab This implies that if these items are change on either of these tabs the values are automatically copied to the twin items Now let us see the attendee s view of Free Busy To make the Free Busy information as relevant as possible the following conditions should be met e Each user should use their Calendar folder and include all their events in it e Degree of busyness should be set in the Show time as menu see figure 1 58 of the event s edit dialog In the Show as menu the following options can be specified Show time as tentative Ba free busy out of office Figure 1 58 Setting of busyness level free Such event is not displayed in the Free Busy calendar Use this mode when you can be interrupted while completing a task or for entire day anniversary events tentative This event is highlighted by a light blue color in the Free Busy calendar This option may be useful especially for events where time settings can be changed if needed busy This event is highlighted by a dark blue color in the Free Busy calendar absent This event is highlighted by a pink color in the Free Busy calendar The Free Busy calendar works
187. eneral Advanced Search Search for Meeting In subject X Sender fiwayne Recipient amp Reply all amp Forward Subject Received Re Meeting 12 36 PM Re Meeting 01 31 PM Re Meeting 01 31 PM a 3 messages found e wl ei a Local intranet Figure 1 35 Searching General tab Sender Use the Sender textfield to specify a string that will be used as a searching criteria applied to senders addresses You can also click the Sender button to open a dialog box where email addresses can be selected from your contact folders Recipient Use the Recipient textfield to specify a string that will be used as a searching criteria applied to recipients addresses You can also click the Recipient button to open a dialog box where email addresses can be selected from your contact folders 43 Kerio WebMail It is also possible to combine searching criteria For example to search a particular message where you know the sender use the Search searching by subject textbox to specify a particular string and the Sender field to enter an email address Use the Advanced tab to specify additional criteria for searching Only items that are Only Only Date Narrowing of items by the read unread criteria items with Narrowing the list of items by the flagged non flagged criteria items Narrowing the list of items by the attachment no attachment criteria Searching messages sent or recei
188. er Name John Smith E mail Address jsmith company com ok cme ay Figure 6 4 Account settings connection settings Server Name DNS name or IP address of the mailserver 220 6 2 Installation Secure Password Authentication This option allows using the NTLM authentication When checked users are not required to set usernames and passwords the authentication will be used instead In order for the NTLM authentication to be functional both the computer as well as the user account have to be parts of the domain used for authentication Warning NTLM SPA can be used only if Kerio Connect is installed on Windows operating systems Username Username used for logging to the mailserver If the user does not belong to the primary domain a complete email address is required jwayne company com Password User password Press the Check connection button to test if correct user data has been specified and if the connection to Kerio Connect works properly If the test is finished successfully a corresponding User Name and Email Address are automatically filled in Kerio Outlook Connector Account Advanced Sender Server Information IMAP and SMTP HTTP Patt 443 Timeout s 180 7 Secured Connection SSL Default Values Connection Name Connection Name Company Figure 6 5 Account settings ports 221 Kerio Outlook Connector
189. er subscribed or will have to wait for confirmation of a list moderator If subscribed successfully the new member will receive a amp nbsp welcome message Members can unsubscribe by email at any time The unsubscription can be done by sending an email message with any content in the message body it can be left empty to the address of the following form lt maling_list_name gt unsubscribe lt domain gt Example A user intends to unsubscribe from the discussion mailing list in the company com domain He she sends a message with an empty message body from his her email account to the address discussion unsubscribe company com After sending this message the user will receive an email requesting confirmation of the unsubscription Once the user sends a amp nbsp response to this message the user s request will be accepted After a response to the request is received the user will receive a report regarding his her unsubscription 1 9 2 Message posting If auser intends to send amessage to the mailing list he she must send it to the list address e g discussion company com According to the policy the message will be either delivered to each list member including the sender if he she belongs to list members or forwarded to list moderators for approval In such case the sender receives an informative message and the post is published in the mailing list once it gets approved by its moderator If the message is denied or not allowe
190. eries the RoadSync application Apple iPhone 2 0 to 4 0 etc Chapter 4 provides detailed information on which folders can be synchronized and how the synchronization should be configured on individual devices Microsoft Entourage Microsoft Entourage is an MS Office for Mac email client which also supports management of personal information and groupware functions The support provided by Kerio Con nect is described in detail in chapter 9 Apple Mail Apple Mail is an email client developed by Apple Computer The support provided by Kerio Connect allows displaying of calendar and contact folders in this client for details see chapter 13 Apple iCal Apple iCal is an Apple Computer s application used for management of calendars The support from Kerio Connect works as follows e Since version Mac OS X 10 5 Apple iCal supports CalDAV which enables subscription and viewing of calendars saved in Kerio Connect The protocol also supports meeting scheduling Free Busy and invitations and delegating of calendars to other users for details refer to section 1 1 e Apple iCal calendars can be published in Kerio Connect and it is also possible to subscribe to any Kerio Connect calendar Calendars are created and saved in the standard iCalendar format for details see chapter 11 Apple Address Book Apple Address Book is an application developed by Apple Computer that is used as a standard address book contact manager in Mac OS X operati
191. es in one s contact list are trustworthy If this option is enabled it is not necessary to include addresses saved in the default Contact folder in the whitelist 5 8 Spam filter Kerio Connect contains the SpamAssassin antispam filter SpamAssassin is based on content analysis spam messages usually contain specific attributes that can be searched for and evaluated by the filter Each message is assigned a numeric score if this value exceeds the limit set in Kerio Connect the message is marked as spam The spam filter may let some spam messages through from time to time by mistake their score is low and mark some regular messages as spam their score is too high For the reasons above the antispam filter allows modification to the database used for recognition of spam messages This method however requires user input Users have to reassign the incorrectly evaluated messages to correct types spam non spam so that the filter learns to recognize them in the future 211 Kerio Outlook Connector Offline Edition Kerio Outlook Connector uses the Spam and Not spam buttons located in the toolbar to mark the messages correctly Highlight the incorrectly marked message and click one of the buttons The filter receives information regarding update of the database This decreases chance for incorrect deliveries You can add the Spam and Not spam buttons to the toolbar in Tools Customize menu or remove them The Toolbars tab inclu
192. ese buttons chapter 1 13 5 To format the message text in Kerio WebMail use icons in the toolbar above the text field i i i 82 amp a8 amp sF x Aa aBa hil hil doen elites afte een mien lk Figure 1 27 Toolbar 34 1 6 Email Edits The dialog box contains standard Cut Copy and Paste tools It is possible to use standard key shortcuts Ctrl C for copying Ctrl V for pasting and Ctr1 X for cutting of the selected object or the first three icons on the toolbar Besides the buttons the Drag amp Drop method can be applied when moving or copying text a message Simply select part of the text and drag it to the desired position while holding the mouse button Hold down the Ctr1 key to copy the text Font The font can be changed the same way as in other editors Users can select different fonts sizes colors and styles e Fonts in Kerio WebMail some basic fonts are available Arial Black Courier Times New Roman and Verdana e Font size click the appropriate icon in the toolbar to change the font size e Font color click the appropriate icon in the toolbar to change the font color e Font style standard icons for selecting a font style are available in the editor bold italic underlined e Remove formatting clicking on the icon removes all formatting from the selected text Paragraph The text paragraphs can be aligned right left and centered as well as indented fr
193. essage would comply with some of them In such cases consider carefully where the rule should be inserted Note The Spam rule is special and cannot be moved by the Up and Down buttons The highest priority is set for the rule Save and close This button saves all changes to the rule This must be done every time you make changes to the rules including their activation or deactivation using the checkbox or all changes will be lost If changes have not been saved a warning message will be displayed under the rules list Your changes are not saved After the rules are set save the action with the Save and close button 1 14 2 Creating or changing a rule Click the New or Modify buttons to open a dialog window where you can define a rule This window is divided into four parts 1 Condition that the message must meet 2 Action that will be performed 3 Rule description a text description that allows modification of some details 4 Name of the rule a name that will be displayed in the rule list Conditions The rule will be used if the selected conditions are met The logical relationships and i e all conditions must be met or at least one of the conditions must be met can be used in conditions Selected conditions are displayed in the third section of the dialog window where you can specify the requested values and change the type of logical conjunction Example Create the following condition If the sender s ad
194. esses as primary The Details tab contains additional information about the contact such as birthday anniversary or title 1 7 3 Private contacts Private contacts can be used especially for sharing of contact folders with other users If a user shares a private contact folder with other users it is possible to mark certain contacts as private These contacts will not be displayed to anyone else except the user with whom the contacts are shared and even the person who shares these contacts cannot see them in the shared folder To mark a amp nbsp contact as private do the following 1 Double click on the contact to show its details 2 On the General tab enable the Private option see figure 1 39 3 Save changes by clicking Save and Close 48 1 7 Contacts Warning Private contacts are treated as private only if the client where the private contact folder is viewed supports this feature In other client applications like MS Outlook it is possible to view and edit contacts without any restrictions by users with appropriate access rights This implies that information included in private contacts are not well secured 1 7 4 Searching in contacts There are several ways of searching in contact folders based on the type of display The cards display enables users to search for contacts using the letters under the toolbar By clicking a specific letter the contacts starting with this character are highlighted W
195. et sites not listed in other zones J Include all sites that bypass the proxy server J Include all network paths UCs what are intranet settings _ Advanced Lo Cancel Figure 1 3 The Local intranet dialog 4 In the Add this Web site to the zone textfield specify Kerio Connect s URL address e g http mail company com or https mail company com see figure 1 4 Local intranet xi You can add and remove websites from this zone All websites in 5 this zone will use the zone s security settings Add this website to the zone https mail company com Websites http mail company com Tl Require server verification https for all sites in this zone Pal w move Close Figure 1 4 URL addresses can be specified in the Local intranet dialog This setting removes the address line displayed in header of every Windows Internet Explorer 7 window Log out Users should always log out when they finish working in Kerio WebMail To log out use the Logout link in the upper right corner of the window After logout users get immediately disconnected from Kerio Connect which prevents misuse of such connection 14 1 3 Integration with Windows Mac OS X Linux Note By disconnection all windows associated with Kerio Connect are closed 1 3 Integration with Windows Mac OS X Linux Integration with Windows Mac OS X Linux is a handy tool that helps use Kerio Connect and its feat
196. f automated responses to incoming messages This automatic reply can be enabled when a user cannot reply messages him herself e g when the user is ill or on vacation It is usually helpful when the user is supposed to reply immediately Automated reply can be set in the Settings gt Out of office toolbar menu In the out of office dialog switch to the Send Out of Office messages mode and enter a message which will be sent to incoming messages Thus senders know immediately that the user cannot send them any 110 1 13 Kerio WebMail configuration answering message at the moment Optionally you can set start and end time and date for sending of automatic messages wzpon A oom v opon 4 osom v Hello I am enjoying my vacation at the moment My affairs will be managed by my colleague John Smith Please contact him through his email jsmiths company com Figure 1 98 User settings Out of office tab Automatic replies are defined by a rule applied to incoming email the rule is saved in Kerio Connect These rules as well as their definition are focused in chapter 1 14 The I m out of office rule consists of the following items e Condition The rule will apply to all incoming messages except email sent from mailing lists The automatic answer is not sent where answering to another automatic email this should prevent users from email loops e Action The text entered will be sent to each sender s address incl
197. ferent types of data Thanks to this module MS Outlook is able to work with groupware data contacts calendar tasks notices stored in Kerio Connect The main benefit of the shared data store is that the data is available via the Internet anywhere necessary To access the data you ll need just an Internet connection and a web browser the Kerio WebMail interface or MS Outlook with Kerio Outlook Connector or MS Entourage Kerio Outlook Connector also includes Help which can be triggered from the MS Outlook s toolbar Help gt Kerio Outlook Connector Help TIPS e If you need to work with your email also in offline mode it is recommended to use Kerio Outlook Connector Offline Edition a special version of Kerio Outlook Connector described thoroughly in chapter 5 e Kerio Outlook Connector provides support for digital signatures The function and settings for digital signatures are described in standard MS Outlook help Note All settings relate to MS Windows XP and MS Outlook 2003 If you use MS Outlook 2000 or MS Outlook 2007 the settings may differ see chapter 6 13 2 6 1 Software requirements At Kerio Technologies website you can find e versions of operating systems supported by the Kerio Outlook Connector installation e supported versions of MS Outlook 6 2 Installation Installation of the Kerio Outlook Connector for Kerio Connect is performed by the installation wizard Once the Kerio Outlook Connector installati
198. folders to be synchronized have been changed both on the server and on the device since the last synchronization In accordance with the settings either the changes performed on the server will beat and overwrite the changes in performed on the device the Server wins option or the other way round the Phone wins option within the ActiveSync By default the server beats the device It is recommended to keep these settings 8 In the Profiles menu select Sync schedule On this tab it is possible to schedule automatic synchronization see figure 4 27 170 4 6 Nokia Eseries cy R Mail for Exchange x x 4 Sync content gt 0 Yes Synchronise contacts ves Synchronise email Yes Figure 4 26 The Sync content dialog a Mail for Exchange Sync schedule gt O E Always on Off peak sync schedule BP Every 30 minutes Peak Start time Figure 4 27 The Sync Schedule dialog Peak sync schedule Sets the synchronization interval for peak time the time when you need as fresh information as possible usually this time includes the working hours Off peak sync schedule Sets the synchronization interval for off peak time usually at night Peak start time Setting of the peak time start Peak end time Setting of the peak time end Peak days Setting of peak days all working days are set by default 171 Data synchronization with mobile devices 9 10 11 Return to th
199. for later reminder of the event This might be helpful especially when you have no time to focus to the event s subject at the particular moment Set the desired time to the next reminder from five minutes to two weeks in the pull down menu in lower part of the window and click Remind me later It is also possible to double click on the alert window to view the event 5 Reminder Kerio Connect 7 0 0 Windows Internet Explorer lei x Dinner with Mr Smith 2 hours BU Meeting Room 1 15 minutes Hit the Remind me later button to be reminded in 10 minutes z Remind me later Figure 1 48 Reminder 60 1 8 Calendar Click the Dismiss all Dismiss buttons to cancel the selected reminder or all reminders The dismissed reminder will not be displayed any more unless it relates to a repeated event a iN Warning 1 The reminder window is active only when Kerio WebMail is running Alerts are displayed only if reminders are set in the default personal Calendar and Tasks folders default folders which are created with each user account Reminding alerts are not displayed for custom calendar and task folders lt Show time as In this item users can select the state of the user during the time of the event Three status modes are available free tentative busy and out of office Selecting the state is useful e g when the Free Busy server is used for scheduling and communication for more details on this
200. format group domain e g sales company com e Authenticated user from domain special type of access rights The folder can be subscribed by all users who have an account in Kerio Connect in the same domain where this folder belongs In the Domain field insert the name of the corresponding domain 213 Kerio Outlook Connector Offline Edition e Authenticated user special type of access rights The folder can be subscribed by all users who have an account in Kerio Connect e Everyone special type of access rights also known as anonymous access The folder can be subscribed by all users including those who have no account in Kerio Connect This type of access rights is useful especially for publishing of calendars in the iCalendar format Now it is necessary to set level for access rights This can be done through the menu available at the right bottom corner of the dialog We can select from the following options e Administrator user with these rights can add or remove items in the folder and or they can also remove the folder They are also allowed to share the folder with other users This administrator is not allowed to remove access rights for the user who created the group only e Editor the user can edit items in the folder add and remove items etc e Reader the user is allowed only to read the folder s items No editing is allowed The sharing can be also removed To do this simply check t
201. g User settings Kerio Connect 7 Windows Internet Explorer Of x General Mail Mail composing Spam others About IV Compose messages in HTML format IV Add original text when replying Indent original text with gt Wrap long lines at 76 characters 0 means nowrap Response to request for read receipt Always send a read receipt Never send a read receipt Ask me before sending a read receipt Spell checker dictionary Engish en_US zi Search for contacts in selected folders Choose folders Figure 1 90 User settings Mail composing tab Compose messages in HTML format Add This option is checked by default The message text cannot be formatted if the message is not composed in HTML format see chapter 1 6 3 This setting applies to all messages Messages can be also composed in HTML format or in the plain text format by default and you can use the other alternative only when needed To specify this setting for a selected message use the Options dialog in the message editor see chapter 1 6 3 This applies only to the selected message the default settings are not changed Warning In Safari it is not possible to compose HTML messages Therefore the Compose messages in HTML format option is missing for this browser Original text when replying Use this option if you want to include the original message in your reply You can also select the character that will appear before e
202. g it is necessary to create it in Kerio Connect first If you need to create a new resource contact your network administrator Resource scheduling To book a resource follow these instructions 1 Open anew event enter its subject and time for which the resource should be reserved 2 Add the resource s email address to attendees entry e g car1 company com 3 Click on the Available Meeting Times link 4 If the Free Busy calendar is working correctly existing reservations of the involved resource s are showed It is therefore easy to check right away whether the source is free or already booked by another user for the suggested time see figure 11 12 You may have noticed that there are also other attendees in the list shown in figure 11 12 Resources can be reserved either for usual appointment or for meetings see section 1 1 4 299 Apple iCal Support Resource Scheduling location None all day 0 from 10 03 2008 10 00 AM eResourch to 10 03 2008 11 00 AM scheduling repeat None calendar W Calendar alarm None attendees boardroom Diane Peterson John Wayne flipchart company com Available Meeting Times eoo Availability for Resource Scheduling All Day EETA a Friday October 3 2008 gt Next Available Time Name User jsmith company com boardroom Diane Peterson flipchart company com John Wayne SS Figure 11 12 Resource reservation
203. g entries Save as Draft This option is useful when a message is started and cannot be finished at the moment for any reason The Save as Draft button saves the message in the Drafts folder where incomplete messages are supposed to be stored 145 Kerio WebMail on mobile devices 3 2 2 Message header and contents Message headers cover the following entries From The address that is displayed to the recipient as the address of the sender To Enter the email address of the recipient in this field It is possible to enter multiple addresses separated by commas Cc The same function as the To field Use this field when you just want to keep the recipient informed and do not need him to reply to the message Bcc The address entered in this field is hidden for the other recipients Blind copy is useful especially when a message is to be sent to more email addresses and you want to protect the privacy of one or more users Subject A comprehensive summary of the contents Message text is entered in the large field below the message header Note In Kerio WebMail Mini for mobile devices it is not possible to include attachments in messages 3 3 Contact list editing Contact folders in the minimized mode designed for mobile devices include only basic contact lists Each contact item contains full name and email address see figure 3 4 Other information such as telephone numbers is displayed when a particular contact is opened s
204. g of email and contact public folders e folder management creating removing moving sharing and subscriptions e user s settings of the interface In detail Kerio WebMail Mini is described in chapter 2 Connection from Windows Internet Explorer 7 0 Windows Internet Explorer 7 0 requires the new browser settings before the first connection to the Kerio WebMail interface The change to be done addresses configuration of security areas Brief help guidelines are available through the Recommended browser settings link available on the Kerio WebMail s login page If you miss the link the helplines are as follows 1 Click on Tools Internet Options and select the Security tab see figure 1 2 Internet Options 2 Ed General Security Privacy Content Connections Programs Advanced Select a zone to view or change security settings Trusted sites Restricted sites Local intranet r r Sites a This zone is for all websites that are O found on your intranet Internet Local intranet Figure 1 2 Internet Options the Security tab 13 Kerio WebMail 2 On the Security tab click on Local intranet and then use the Sites button 3 In the Local intranet dialog just opened click on Advanced see figure 1 3 Local intranet xi Use the settings below to define which websites are included in the local intranet zone IV Automatically detect intranet network JV Include all local intran
205. ge upon clicking on See other options see figure 8 1 262 Chapter 9 MS Entourage support MS Entourage is an MS Office for Mac email client supported by Kerio Connect This support uses the interface for MS Exchange in MS Entourage and it includes support for groupware data such as mail calendars contacts and public folders Free Busy server for meetings management connection of various LDAP databases for contact look up learning of the Bayesian filter by moving folders to Junk E mail or INBOX for detailed information see chapter 6 7 Out of office automated replies Cooperation of Kerio Connect with MS Entourage is supported directly This means that no extension is required to be installed at client stations It is only necessary to set correctly the basic parameters for an Exchange account For the list of supported versions refer to the Kerio Connect product pages Warning Each user profile in MS Entourage can be used for an only Exchange account Any other account will be dysfunctional Functionality of POP3 and IMAP accounts is not affected by the account settings Differences between MS Entourage 2004 and MS Entourage 2008 are shown in table 9 1 Character MS Entourage 2004 MS Entourage 2008 Searching contacts via LDAP YES YES Free Busy support YES YES Delegating folders YES YES Support for public folders with contacts and YES YES calendars Support for calendar and conta
206. ge was received On the day of receipt this column shows only the time data from the next day on the date is displayed as well e Date the day when the message was sent If the message is received on the same day only time data are shown From the next day on the date is displayed as well e Size the size of the message in kilobytes By default up to 20 messages are listed on one page To change number of messages displayed on a single page use the Settings section in Kerio WebMail see chapter 1 13 1 26 1 6 Email such a amp nbsp notice icon Description high priority messages flow priority messages 0 attachment Y message flag lunread message i fread message 1 Junread spam J read spam amp messages already replied 3 forwarded messages amp levent meeting invitation or a amp nbsp reply to an invitation of task notice informing of the user s participation on a amp nbsp task or a amp nbsp reply to Table 1 1 Overview of icons used in message lists 1 6 2 Message reading New messages are delivered to the Inbox folder by default folders for incoming messages can be specified in the rules see chapter 1 14 The unread messages are marked in bold The number of unread messages is indicated in parentheses next to the folder name Double click selected message to open it in a new window or select a message in the list and press Ente
207. guration see chapter 2 5 After the message is deleted the next message in the list is displayed in the descending order If the deleted message was the last one in the list previous message is displayed 132 2 3 Mail folders TIP When you press the Delete button together with the Shift key you will return back to the message list Spam Not spam Marks message as spam or non spam For details about spam see chapter 1 6 5 TIP When you press the Spam Not spam button together with the Shift key you will return back to the message list a N Warning Some of the buttons described above may miss if the message is opened in a folder where the user rights are limited for details on folder access rights see chapter 1 12 In other words the message that is read only e g in public folders can be forwarded or replied to but it cannot be deleted or marked as spam These options are not displayed in the menu for the read only messages lt d r TIP In Settings see chapter 2 5 it is possible to enable opening of messages in a new window This option is recommended especially for slower connections since messages are opened faster in a new window k d Looking up messages In Kerio WebMail Mini two types of searching are available Simple search This type is available by simple typing the searched string in the entry on the toolbar The search engine seeks the string in subjects an
208. hat the URL should start with https example https mail company com 2 Before the Kerio WebMail s login page is opened an alert is displayed informing that the system is not able to authorize the server to which you are connecting since the certificate is authorized by an unknown authority see figure 9 17 A Safari can t verify the identity of the website localhost Z The certificate for this website was signed by an unknown certifying authority You might be connecting to a website that is pretending to be localhost which could put your confidential information at risk Would you like to connect to the website anyway Cancer Corme Figure 9 17 Alert on an untrustworthy certificate 3 The alert dialog contains the Show certificate button Click on it to show the certificate see figure 9 18 4 Use the mouse pointer to move the certificate s icon to the desktop as shown at figure 9 19 For Mac OS X 10 5 Leopard and higher follow these instructions 284 9 9 Secure communication of Kerio Connect with MS Entourage Safari can t verify the identity of the website localhost The certificate for this website was signed by an unknown certifying authority You might be connecting to a website that is pretending to be localhost which could put your confidential information at risk Would you like to connect to the website anyway Q Always trust these certificates 7 mail co
209. he calendar 304 11 1 CalDAV support For these reasons it is recommended to set either read or full access rights to your calendars in Kerio WebMail y Warning Access rights apply to the entire account of the delegating user If any user delegates more than one calendar the lowest access level is set for all these calendars This implies that if there is at least one calendar delegated with read rights all delegated calendars will be available for reading only 11 1 8 Private events Events are private when they are set as Private This feature secures event details of calendars delegated to another user from being viewed by this user The users with whom the particular event is shared cannot view its content edit it or remove it Such users will see only the item labeled as Private event The only information these users learn from the calendar is date and time Note In the Free Busy calendar the level of busyness and the time of private events are available Private events can be created as follows 1 Open the event edit box 2 Insert relevant information 3 Check Private as shown in figure 11 17 Golf location all day 0 from 02 19 2009 01 00 PM to 02 19 2009 05 00 PM repeat None private M calendar C Calendar alarm Message 1 hours before alarm None url Nor note Nor Done Figure 11 17 Event edit box 305 Apple iCal Support 4 Save changes by using the Done
210. he corresponding line in the list and click on Remove Login Subscription of a folder adds the corresponding shared folder to the subscriber s mailbox their folder tree Subscription can be done as follows l In MS Outlook go to Tools gt Account Settings Double click on Kerio Connect KOC Offline Edition and in the account settings select the Other tab Click on Add and in the Attach Mailbox dialog enter the user s username with domain in format user_name domain e g jwayne company com The subscribed folder is displayed in a separate root folder the highest level folder If you subscribe folders of 5 different users their folders will be saved in 5 different roots Each root is labeled with the name of the user who shared the folder s with us 214 5 10 Sender details settings r Kerio Outlook Connector Configuration eR Account Server Details Other Mailboxes Repair To view folders shared to you by other users attach their mailboxes by adding the usernames to the list Attached mailboxes Attach Mailbox Figure 5 20 Other mailboxes 5 9 2 Public folders Public folders are special type of folders which are shared for reading to all users of the particular domain or of the particular mailserver it depends on server settings Public folders help especially share information across the company For example company s event
211. heck the Check names automatically option see figure 1 33 User settings Kerio Connect 7 Windows Internet Explorer Of x General mail Mail composing Spam others About Reading pane bottom x Default From address fsupport company com Special Reply To address fismith company com SS Organization company s CS OOOOOOO Signature Regards John Smith Sales Manager http www company com I Display image attachments inline I Display images from other websites IV Mark displayed messages as read I Confirm marking messages as spam IV Check names automatically Figure 1 33 Settings Automatic checks for addresses 41 Kerio WebMail Addresses are searched in contact folders where the check is enabled By default the check is enabled only for the default private Contact folder and the default public Contact folder Other folders can be added as described below 1 Go to Settings under Settings Settings 2 Switch to the Mail composing tab 3 Click on Choose folders at the Search for contacts in selected folders item 4 Check folders to be added to the scanned folders see figure 1 34 User settings Kerio Connect 7 Windows Internet Explorer Ioj x General mail Mail composing Spam others About IV Compose messages in HTML format IV Add original text when replying Indent original text with el Folder selection Kerio Connect 7 We xi Wrap
212. hen contacts are displayed in the form of a list only the standard ascending and descending order of messages is possible Thus searching for a specific contact is not very efficient especially when there are too many contacts in the folder Searching for contacts using the Search window is completely different from the above procedure Use the Search button the magnifying glass icon in the toolbar to open the window or enter a string a word part of a word or a character in the message to be searched for into the Search for field in the toolbar Contacts Kerio Connect 7 Windows Internet Explorer Oy x Folder Contacts z Search for fiane Search E e e Alain Lowland alain lowland eu Betty Whitehouse bibi123 yahoo com Danielle MacMillan memillan othercompany com James Vega info abcde com Jane Houston jhouston othercompany com Louis Brian McDonald windowO hotmail com Team Figure 1 40 Search contact 49 Kerio WebMail Use the first option the magnifying glass button When opened the dialog window provides a list of all contacts saved in the folder When searching for a amp nbsp particular contact the following information is used as the search criteria Folder Set folders in which the search will be performed By default the folder from which the dialog was opened is selected Search for This entry can be used to enter a string which will be searched the first letters of first name second na
213. her user s calendar if shared The following URL format must be used http server_name ical public or http server_name ical public Calendar When a calendar is being subscribed it is possible to edit name of the folder If no name is entered the Calendar folder will be used automatically Warning It is not possible to subscribe calendars via SSL connection Therefore use only the non secured HTTP version for this purpose This means that URLs of calendars must not start with https Subscribe to calendar 47 Calendar URL http mail firma cz ical Figure 11 18 URL calendar definition 307 Apple iCal Support When the URL is specified the application attempts to connect to the server If authentication is required the dialog where username and password can be specified is opened i e typically the username and password used for connection to your email account Once connected to Kerio Connect a dialog where other details can be specified is opened see figure 11 19 Jan Novak s calendar Info Name Jan Novak s calendar B Description Subscribed to 1webcal mail firma cz ical Remove M Alarms vi Attachments vi To Do items Last updated p tek 10 ervence 2009 10 23 09 GMT Auto refresh Every 15 minutes HH Figure 11 19 Setting details Name Any name used for the calendar in Apple iCal On the right you can select a color used for items of this cale
214. herson Flykiller Benjamin Samuel Green E E mail smitherson example E mail bfiykiller company c E mail green othercompan Del E mail bhrozny yahoo com E mail joe brown amail cor E mail jsmith company con Drafts Black Anne Peterson Diane Junk E mail E mail ablack company cor E mail dpeterson company E Notes Cecilia Horn Richard Bayley RSS Feeds E mail horn othercompany E mail bayley yahoo com Sent Items Ql Tasks G Public folders Figure 1 8 Contacts Kerio Connect 2 Tasks Logout A Q__Bsettngsy atnewtask r dw Lx S Folders Search Clear 4 Page 1 of 1 ijsmith company com H 3 INBOX 1 pais Comic Calendar waiting for someone else 50 amp z Contacts in progress Deleted Items Drafts Thu 11 08 200 E Junk E mail Make order Wed 11 07 2007 not started 0 E Notes RSS Feeds Sent Items Biss G Public folders Figure 1 9 Tasks For detailed information on tasks see chapter 1 10 e Notes The main pane of the Notes folder provides a list of notes see figure 1 10 The notes use customizable colors to distinguish various topics The main pane also includes a toolbar allowing creation of new notes their removal printing etc Kerio Connect E Notes Logout SS BSetttings B Newnte x 9 Folders Search j i Pi ismith company com Subject Created C INBox 1 Calendar E Call Mr Black 01 27PM z Contacts E Buy bread and milk 01 27PM
215. hether the participant is free or not go to the edit dialog s Scheduling tab see figure 9 6 Free Busy server exploits information on user s free time from the calendar of the particular user However the meeting initiator can only see when the attendee is free or busy It is not possible to view particular details on the user s activities The Free Busy feature also provides information on how much busy the user is Degree of user s busyness is suggested by the color The color key is shown at the bottom of the Sched uling tab This implies that this type of calendar is perfect for planning of meetings and sessions The user who adds a new meeting can view when the people involved are free or busy It is therefore not necessary to ask individual users when they are free However the following conditions must be met to enable this function e all users must have an account in Kerio Connect e the users involved must manage their events by a calendar in MS Entourage in MS Out look with the Kerio Outlook Connector or in Kerio WebMail The Free Busy calendar displays all meetings and events included in the default calendar folder and its subfolders If you want that some events e g items of a private calendar are not shown in the Free Busy calendar create a new calendar folder out of the branch of the default calendar and its subfolders Using the Free Busy calendar for meetings If URL address for connection to the Free B
216. his is your Outlook Web Access server address This server requires an encrypted SSL connection Cancel Figure 4 12 ActiveSync specification of a mailserver and setting secure traffic is necessary to install another certificate on the device For guidelines for this procedure see section 4 2 Once the server name is set and SSL encryption enabled click on Next to open the following page of the configuration wizard 4 On the second page set your login data see figure 4 13 User Information User name jsmith Password REEREEEEEEES Domain company com Save password Figure 4 13 ActiveSync user login data definition User name Use this entry to specify the user name used for authentication to Kerio Connect Password Use this entry to specify the password used for authentication to Kerio Connect Domain Use this textfield to enter the email domain name usually it is the part of your email address after the symbol 162 4 4 Windows Mobile 5 0 AKU2 Save password If you do not wish to be asked for the login data by each startup of the synchronization enable this option This option is required to be enabled especially if you want to use the feature of automatic synchronization The following dialog provides a list of all folder types which can be synchronized see figure 4 14 Check only those folders that will be synchronized and leave unchecked or uncheck the other
217. ht the incorrectly marked message and click one of the buttons The filter receives information regarding update of the database This decreases chance for incorrect deliveries You can add the Spam and Not spam buttons to the toolbar in Tools Customize menu or remove them The Toolbars tab includes the Kerio Outlook Connector option Simply select or unselect it by clicking to enable disable the bar with the buttons The Spam button displays a warning message by default To treat the message as spam and discard it a confirmation is required Use the Tools gt Options menu on the Spam tab see figure 6 21 to enable disable displaying of the warning message Warning If the Spam Not Spam buttons are not available after installation or startup of MS Outlook it is necessary to remove Kerio Outlook Connector from all forbidden items of MS Outlook see chapter 6 13 1 237 Kerio Outlook Connector 6 7 1 The Spam tab The Spam tab provides several tools to fight spam Preferences Mail Setup Mail Format Spelling Security Other K Spam S Out of office S Preferences IV Confirm marking mail message as spam JV Move spam to the Junk E mail Folder Don t treat messages as spam if the sender is on Following list jsmithers othercompany com IV Also trust senders from my Contacts folder Add e mail address name domain bnowack secondcompany com Remove Address Book OK Cancel Apply
218. iciig spate aie watinanc iaseyetas a tierameie dvalatate parser a eee 263 91 BaSiG acCOUnUSeuings ssy deatercsachdeitensdcpendaees ac delges D a 264 9 2 Connection to the LDAP server 0 0 020000000 00000 268 9 3 Scheduling of meetings 00 0066 e ees 270 9 4 RESOULCES s 4 5 te0t 8 4 anirai eie meee delete feed d echond 4 4 b pd adk a E 271 9 5 SPdill lt t aaa aiemec ap ote Geass or sen E A eat T S E E E 275 9 6 Delegation and subscription of folders 0000000 0000000 e ee 275 9 7 Public folders 00000 e eee ent 280 9 8 Out Of Office 22 2 eee eee 280 9 9 Secure communication of Kerio Connect with MS Entourage 281 Support for Microsoft Outlook for Mac 2011 666 6 0 0c c eee eee 287 10 1 Manual Configuration of Microsoft Outlook for Mac 287 10 2 Public folders 00 000 ccc ccc eens 289 Apple iCal Support sirr ssrisrresi dogne ae caida tains Sater doves istes eden dines 290 11 1 CalDAV SUPPO cscccciecrdccuess diese rends deme p EE NOR cei eeeaeeeeees 290 11 1 1 Automatic configuration 0 60 0006 291 11 1 2 Manual configuration 0 056066 e cee eee 293 11 1 3 Synchronization 0 0 00 erruer taere eanne 295 11 1 4 Appointments 2 2 0 cece eee ees 296 Wales RGSOULCES cia gisehee meted r gaia E a Sat dheteda daree aie 298 11 1 6 Availability 00006 eeeee 301 11 1 7 Delegation of calendars 6
219. ificate and no installation will be required However if you use the Kerio Connect s self signed certificate or a certificate signed by an authority not supported by the device it is necessary to download and install the certificate in your device The instructions for this procedure are provided below 152 4 2 SSL Certificates To encrypt your traffic by SSL download and install the certificate before configuring the ActiveSync The following guidelines suppose there is a working Internet connection set in your mobile device 1 In the browser enter your Kerio Connect s URL to open the Kerio WebMail s login page see section 1 2 2 Click on Download SSL certificate 3 Installation of the certificate should be offered by the device Install it The suggested guidelines work on most of mobile devices However on some devices installation of the certificate is a amp nbsp bit more difficult Allowing installation of a root certificate in WM 5 0 Smartphone Edition The security policy of Smartphone devices with Windows Mobile 5 0 or Windows Mobile 5 0 AKU2 forbids installation of certificates issued by other than trusted certification authorities To allow installation of certificates issued by authorities not supported by the particular device an internal certificate or the Kerio Connect s self signed certificate it is necessary to install a mobile device registry editor on the mobile device and use this editor to a
220. il and Drafts folders The search string can be incomplete it should to with entering a few first characters But in such case the search may return too many results 127 Kerio WebMail Mini Page search Folders including greater amount of items are divided to pages Pages can be searched by using the Page section Links to pages follow this label Simply click on a link to open the particular page Log out Users should always log out when they finish working in Kerio WebMail Mini The logout reduces risk of misuse of the connection to Kerio Connect Toolbar in contacts Kerio Connect New contact New distribution list Settings Hide folders ABCDEFGHIJIKLMNOPORSTUVWXYZ Go to 12 Logout Figure 2 7 Toolbar contacts New contact Opens a dialog where new contact can be added A new distribution list Opens a dialog where new distribution list can be defined To see what a distribution list is and how to use it refer to section 2 4 Settings Click this link to display the page with user settings The individual options are described in detail in chapter 2 5 Show Hide folders Click this link to change the folder structure from the dialog window to a simple selection menu and vice versa Search Contacts use the alphabet under the toolbar to search in the contacts folder Click a letter to display contacts starting with this letter The First name Last name and E mail fields of the contact are search
221. ile later in Tools gt Services menu 6 13 3 Messages signed in MS Outlook If your messages are digitally signed in MS Outlook 2003 check the Send clear text signed message when sending signed messages option under Tools gt Options on the Security tab see figure 6 27 For MS Outlook 2007 the option can be found under Tools gt Trust Center gt E mail Security This option provides that also Kerio WebMail users may read the message Trust Center Trusted Publishers Encrypted e mail Add ins Ra Encrypt contents and attachments for outgoing messages Privacy Options Add digital signature to outgoing messages ls Send clear text signed message when sending signed messages Emaii Security Request S MIME receipt for all S MIME signed messages Attachment Handling Default Sett Jefault Setting Automatic Download Digital IDs Certificates Macro Security Digital IDs or Certificates are documents that allow you to prove your identity in Programmatic Access electronic transactions Import Export Get a Digital ID Read as Plain Text Read all standard mail in plain text Read all digitally signed mail in plain text Script in Folders Allow script in shared folders lt Allow script in Public Folders Figure 6 27 Settings of verification of signed messages 249 Kerio Outlook Connector 6 13 4 Error
222. in settings of contact folders used as address books During the startup process of MS Outlook extended with the Kerio Outlook Connector a warning can be displayed that informs of an error detected in settings of contact folders which are used as address books This error can be fixed by removing all address books in MS Outlook 1 In the Tools menu select E mail Accounts To open a wizard where new accounts and address books can be created In the wizard select View or change existing directories or address books 2 Remove all listed address books and close the wizard 3 Restart MS Outlook Removing address books does not delete contact folders All contacts are kept intact Once all address books are removed from MS Outlook and the application is restarted it is possible and recommended to add the address books again for details see chapter 1 7 4 6 13 5 Problems with displaying of Free Busy information Failures of connection of MS Outlook to the Kerio Connect s built in Free Busy server may be caused by the following issues Free Busy server and SSL encryption If traffic over SSL is enabled in a Kerio Outlook Connector account settings the Free Busy server requires installation of a valid SSL certificate This certificate can be installed in Internet Explorer Detailed instructions are provided in section 5 4 1 Collisions with configuration of the URL server If the meeting scheduling with the Free Busy server does not w
223. ing Insert Format Text Sk ae a AAE Cancel X N Spelling Meeting Ba Categorize D Notes OneNote Meeting E A 15 minutes Invitation gt 7 Workspace Actions J Show Attendees Options Proofing Click here to add a name 4 gt Addothers options Start time Wed 4 22 2009 x 10 30 xl lt lt AutoPick Next gt gt Endtime Wed 4 22 2009 1200 I Busy Z Tentative W Out of Office N No Information Outside of working hours Figure 5 8 Resource reservation 198 5 4 Calendars You may have noticed that there are also other attendees in the list shown in figure 5 8 Resources can be reserved either for usual appointment or for meetings see section 1 8 7 Resource calendar Each resource created in the system has its own calendar where all reservations are displayed Calendars of individual resources can be subscribed through the standard sharing process subscription of shared folders is focused in chapter 5 9 1 Most user can access resource calendars in the read only mode Resource calendars can be edited only by the resource manager The role of resource managers and their rights are addressed in the following section Reservation management In certain situations it is necessary that a resource is booked even if it has already been reserved or that there is no other way than to make the reservation by a phone call For su
224. ing The application cannot read some types of SSL certificates so it is recommended to connect only via an unsecured version of the LDAP protocol LDAP search is available in the Contacts application Simply click on Groups to go to contact lists and select an item to view Meeting scheduling and availability settings in Exchange account To create an invitation for details on invitations and their use refer to section 1 8 7 follow these instructions 1 On Apple iPhone run the Calendar application 2 Create a calendar event 3 Enter standard information such as name and location of the event as well as its start and end times 4 Click on Invitees 5 Enter or select contact of persons to invite and click on Done 6 Click on Availability 7 Select free busy mode of the appointment to be showed in your free busy calendar 4 9 3 Apple iPhone 4 0 In Apple iPhone OS 4 0 all features of previous Apple iPhone OS versions are available Newly Apple iPhone supports synchronization of contacts via the CardDAV protocol CardDAV account settings To configure CardDAV account follow these guidelines 1 In Apple iPhone go to Settings gt Mail Contacts Calendars 2 Select Add Account Other Add CardDAV Account 181 Data synchronization with mobile devices 3 Enter the following account data Server Enter DNS name of Kerio Connect User Enter username for login to your Kerio Connect mailbox
225. interval menu allows setting of regular refresh of the calendar Include reminders The option allows including of reminders in the calendar subscription However subscription of reminders is not recommended The calendar is in read only mode and reminders cannot be closed Include tasks Not supported in Kerio Connect Warning In Windows Calendar subscribed calendars ara available only for reading and it is therefore not possible to edit add or remove individual events 7 2 Calendar publishing Calendars can be published to the following stores e toapersonal account in Kerio Connect e to an account of another Kerio Connect user username and password are required unless the user creates a new calendar folder and shares it e to any WebDAV server in the Internet In their stores on the server published calendars are available for reading only and it is therefore not possible to edit events or add new ones Calendars can be published through the Share Published menu This opens a dialog see figure 7 3 where URL address can be specified and other publishing parameters can be set Calendar name Name of the current calendar name is automatically filled in It is possible to enter name of any calendar included in Windows Calendar Location to publish calendar URL location where the calendar will be published must be specified in one of the following ways e To publish a calendar in the root folder of a particular
226. it can be opened edited and sent Attach Use this button to attach a file to a message More than one file can be attached to the message Press the Attach more button multiple times and select the files you want to attach to the message If an undesirable file has been attached to the message by mistake remove it by clicking on the Remove link next to the attachment Warning Each attachment appended must not exceed the limit set by the administrator in Kerio Connect Otherwise the particular message will not be delivered Spelling Use the Spelling button to perform a spellcheck of the written text for more information on spellchecker see section 1 6 4 Check The Check for names button completes addresses by using connected contact folders By default the default personal contact folder is set for checking for names In addition other contact folders can be added in Settings for details see section 1 6 6 As well as the Check for names button the Ctr1 K shortcut can be used for the same purpose see section 1 6 6 Priority Press the exclamation mark icon to send the message with high priority Options The Options button opens a dialog box where some of the message parameters can be set e g its priority or delivery confirmation request e Message format messages can be sent either as plain text or in HTML format Users cannot use formatting in the plain text message and the formatting toolbar is disabled 33
227. iting 000 eee 31 1 6 4 Spellchecker 2 2 secs sawecaies covet civee ect decid wees eee n tie 37 16 5 Spam Hiter seectcmana earenesyatsceeeswactdaneaseeetiak hen arin 38 1 6 6 Automatic check for email addresses 0 0 00000000000005 40 1 6 7 Looking up messages 0 ccc ee eee 42 1 6 8 Interrupted connection between the server and the browser 45 1 7 COMAGUS 2 xsesesre dee dopor Geees Ohad EEDE En tonne eeoeatceus 62 aoe 46 Lf Contacts display cj iacondetisiseaatiecavedeadasss oki acoeaedmedsce 46 V7 2 NeW COMLACE acdc scree acted ce ti enei bo peieeee desid genes ien a 47 17 3 Private COntTACtS ax c icentecacdie lomncas Reeds be Ths ews db e ea bend 48 1 7 4 Searching in contacts 0 cece eee 49 1 7 5 Contacts forwarding 00 06606 50 1 7 6 Public contactS 2 2 2 6 ccc cece 51 L77 Distribution list sssrrssissorsrirKir ccc cee ee 51 1 8 Calendar s s c0qedsccwsedcadet dared weed Saudis ewhtetuew Les kebetamdss ane aA 54 1 8 1 Calendar view 22 026 n eee 55 1 8 2 Creating and editing events 0 0 58 1 8 3 Private EVentsS sisestdacostdaaand Geet adanstieGonssege ks Aooemceesaced 61 1 8 4 All multiple day event 0260 62 1 8 5 Recurmed vent 2cdsicensnwentscadeicesectccddds deat adoutesedenced 63 1 8 6 Exceptions from repeated events 0 000000 0000 c ccc cee ee 64 1 8 7 AppointmentS 22 6 6 ees 65 18 8 CRESOUICES
228. ity Account name Kerio Connect jsmith Personal information Name John Smith E mail address jsmith company com Server information Account ID jsmith Domain Password seooooooe M Save password in my Mac OS keychain Exchange server Mail company com You can also enter Outlook Web Access server addresses such as http mail example com exchange into the Exchange server field For more information contact your Exchange server administrator v This DAV service requires a secure connection SSL Override default DAV port 443 Figure 9 14 Setting the secure WebDAV Note Enabling the This DAV service requires a secure connection SSL option also changes the standard port for HTTP service to the HTTPS port Generally it is therefore not necessary to change the port by hand Setting of LDAPS in MS Entourage is also very simple e On the Advanced tab in Tools Accounts enable the This LDAP server requires a secure connection SSL option e Itis also necessary to enable the Override default LDAP port option and overwrite the port number to the port where the LDAPS in Kerio Connect is running standard port for LDAPS is port 636 282 9 9 Secure communication of Kerio Connect with MS Entourage Edit Account Account Settings Options Delegate Security Public Folder Settings Public folders server ail company com public This server is also used for f
229. ive Folder Sharing Folder Synchronization Choose synchronization type for this folder V Enable synchronization of the folder Synchronize headers only Synchronize whole messages V Apply these settings to all subfolders now Figure 5 4 Folder synchronization settings Warning If you do not wish to synchronize the folder disable the Enable synchronization of the folder option However any items already included in the folder will be kept synchronized Conflicts Synchronization conflict occurs when a message event or any other item is changed both on the server and in Kerio Outlook Connector in the time between synchronizations In such cases the Kerio Outlook Connector is not capable of recognizing which change is the wanted later one If a amp nbsp conflict occurs during the synchronization the item saved on the server beats the other one The winning item is saved in the corresponding folder The beaten item is saved in a special folder called Conflicts This folder is available only in MS Outlook This implies that it is not available in Kerio WebMail or another email client Both items can be compared to select the correct one If the server have primarily selected the wrong version the older one it is possible to move it from the Conflicts folder to the correct directory manually and simply remove the other version Each conflict is announced by a special message sent to MS Outlook Its subje
230. ived notification or automatic replies The detection of notification or automatic replies is performed using special items in the message header Only notifications and automatic replies generated by Kerio Connect are detected Rule description description of the rule function it is generated automatically according to the rule definition Highlighted entries are interactive click them to set other parameters r Select People Type one name at a time and click on Add or select people from the Address Book spam cz Address Book People Where the From line contains Figure 5 14 Select People Click on the Options button to open the Rule Condition Options dialog see above is The entry must exactly match with the specification is not The entry must not match with the specification contains The entry must contain the sub string does not contain The entry must not contain the specified sub string 207 Kerio Outlook Connector Offline Edition matches The entry must match the expression the expression can contain the and wildcards that can represent one or more characters does not match The entry must not match the expression z Rule Condition Options You can customize this condition by setting the options below van voe a The contains match type 5 is not contains does not contain ss f Figure 5 15 Rule Condition Options
231. ize of email attachments to be synchronized Larger attachments are excluded from synchronization The settings described above help decrease time needed for synchronization as well as the load of the synchronization on network connection 6 Once the settings are done save the configuration by clicking on Finish Now the first synchronization between the device and Kerio Connect will be started During the synchronization a dialog appears requiring confirmation of appliance of the security policy see figure 4 9 Use the OK button for confirmation otherwise the synchronization will not be completed correctly Exchange Server miail company com must enforce security policies on your device to continue synchronizing Do you want to continue Figure 4 9 Wipe confirmation Other ActiveSync settings are focused in your device s user s guide 4 4 2 ActiveSync settings in Smartphone Edition It is not necessary to install the ActiveSync application since it is included in the Windows Mobile operating system it can be found under Start gt ActiveSync 160 4 4 Windows Mobile 5 0 AKU2 Before the starting to configure it is necessary to check if connection of the device to network is set correctly required for connection to the mailserver This can be tested for example by using Internet Explorer to connect to Kerio WebMail for details see chapter 1 2 If the connection does not fail you can start to set the A
232. k amp Settings Ga Mail filters Out of office a Subscribe shared folders Change password Integration with Windows B Folders to sync Figure 1 83 Settings Menu If the username has been entered properly and the user has decided to share a folder with you a dialog box with a list of shared folders will be opened Check the folder to subscribe to a specific folder clear the checkbox to unsubscribe E Subscribe shared folders Mi Ea This dialog allows you to subscribe to shared Folders of other users Please enter a user name dpeterson company com Please mark folders you wish to subscribe C Shared folders M C Shared folders Invoices OK Cancel Figure 1 84 Folder Subscription Dialog 99 Kerio WebMail 1 12 7 Folder synchronization with mobile devices Folder synchronization with mobile devices which support the Exchange ActiveSync protocol can be set in the Settings Folders to sync menu In the opened dialog select the folders you want to synchronize see figure 1 85 and confirm by clicking on OK Folders to sync Kerio Connect E hittps mail company com integration mobile desktop php G2 7 Select folders to synchronize with your Exchange ActiveSync mobile device B jsmith company com a meox V Orders 6 Calendar 8 amp 3 contacts Deleted Items Drafts E C Infected Items CJ Junk E mail V Outbox RSS Feeds
233. k mail arrives O Mark as junk mail but leave it in my Inbox O Move it to the Junk mailbox Perform custom actions Click Advanced to configure The following types of messages are exempt from junk mail filtering M Sender of message is in my Address Book Mi Sender of message is in my Previous Recipients M Message is addressed using my full name M Trust junk mail headers set by my Internet Service Provider _ Filter junk mail before applying my rules Figure 13 1 The Junk Mail tab If a Pa of the following conditions are met Sender is not in my Address Book A Message is not addressed to my Full Name b oO000 OOO Perform the following actions to mailbox 00 Ca Figure 13 2 The Junk Mail tab Advanced settings e In the first menu select Move Message e Inthe second one select the Junk E mail folder 326 13 2 Apple Mail 10 5 The process is shown at figure 13 2 6 Click OK to confirm settings 13 2 Apple Mail 10 5 13 2 1 Exchange account Support for Apple Mail in Exchange accounts results in displaying of all the following folder types saved in Kerio Connect e email e calendar e notes e tasks these items are saved in a special folder created in To Do Note In Apple Mail only direct subfolders of the root folder can be viewed Further subfolders will not be shown As to public folders the following types are displayed e email e calendar
234. k server account To get started fill out the following information Account type CardDAV e User name jwayne company com Password eesesees Server address mail company com Con E Figure 12 11 CardDAV account settings 321 Apple Address Book Support e Account type CardDAV e Username user domain Warning Username and domain must include the parenthesis Example jsmithCcompany com If the user belongs to the primary domain you can use username without domain XM e Server address enter the server address 2 Confirm by clicking on Create 322 Chapter 13 Support for Apple Mail Kerio Connect supports some groupware features of IMAP and Exchange accounts in Apple Mail 10 4 and higher The support enables to display events contacts and task folders in the email client Cooperation of Kerio Connect with Apple Mail is supported directly This means that it might happen that no additional application applies to client stations If you use Apple Address Book and set LDAP in it automatic check for addresses will be available in Apple Mail settings are described in section 12 The simplest and fastest way to configure Apple Mail is by using the Kerio Connect Account Assistant autoconfig wizard For details see chapter 8 13 1 Apple Mail 10 4 13 1 1 Exchange account in Apple Mail Support for Apple Mail in Exchange accounts results in displaying of all calendar fol
235. l Sync The E mail Sync dialog see figure 4 8 includes two parameters to be customized Include the previous 3 days 4 gt Limit e mail size to 0 5 KB 4 gt Figure 4 17 Folder synchronization settings email e Include the previous this option allows to set how old messages will be synchronized By default messages up to three days old are included in the synchronization e Limit e mail size to only messages of size up to the value set will be synchronized The settings described above help decrease time needed for synchronization as well as the load of the synchronization on network connection 6 Before closing the wizard click on the Menu button see figure 4 15 and select the Ad vanced option It allows setting of optional parameters The dialog allows to set measures to be taken in case that a collision occurs during the synchronization see figure 4 18 Collisions might occur when some folders to be synchronized have been changed both on the server and on the device since the last synchronization According to the parameters set here ActiveSync will either beat the change performed on the server with the one applied on the device or the other way round By default the server beats the device It is recommended to keep these settings 164 4 5 Windows Mobile 6 0 Advanced abc Yj If there is a conflict Event logging None 4 gt Figure 4 18 ActiveSync the Advanced dialog box Once the
236. larly as appointment scheduling The main difference is that the Attendees tab must include the resource selected from the contact list it can naturally also include contacts of attendees In the Free Busy calendar you can see whether the resource is available for the scheduled time or not Note To make a resource available for booking it is necessary to create it in Kerio Connect first If you need to create a new resource contact your network administrator 197 Kerio Outlook Connector Offline Edition Resource reservation Note The settings described are provided for MS Outlook 2007 If you use another version settings may differ slightly To book a resource follow these instructions 1 Open anew event and specify its subject 2 Click on the Scheduling button in the new event s toolbar see figure 5 8 3 Add the resources email address to the list of attendees e g car1 company com If you do not know the address of the resource you can find it in the public contact folder called Resources click on Add Others Add from Address Book under Resources Public Folders 4 If the Free Busy calendar is working information about the source is shown in the right section of the dialog It is therefore easy to check right away whether the source is free or already booked by another user for the suggested time see figure 5 8 Ca ie 9 UO om gt 999 Resource reservation Meeting X tt n u Meet
237. lder New mail This button opens an email compose editor For detailed description on this window refer to chapter 3 2 lt lt lt gt gt gt Click on arrows to navigate back or forward within the message list The second row of buttons in the toolbar includes the following options Re To reply to the current message use the Re button Upon clicking it a message editor is opened Re all The Re all button also replies to the current message The only difference from the previously described function is that this option replies to the sender and all addressees included in the message s recipient list Fwd To forward the current message to other addresses use the Fwd button The message editor is opened with the forwarded message included If desired the message can be edited and or attachments can be added or removed Use the To entry to specify email addresses of the new recipients Del The Del button deletes the current message If the current message is deleted the next one is opened in the window Spam The Spam button allows to mark the message as spam For details on spam and Kerio Connect s antispam protection refer to chapter 1 6 5 3 1 2 Message header and body The message header contains basic information includes the message sender other recipients and date of delivery The Add button can be used to add the sender s address to the Contacts folder Upon clicking on the button the contact data such as se
238. le you have an email folder where email orders are saved This folder can be shared with your colleagues so that they can process the orders even when you are out of your office You can also share the folder with your boss to make them see the current status of the orders It is also possible to make a amp nbsp folder with jokes and share it with friends etc Sharing settings To share a amp nbsp folder follow these instructions 1 Right click a folder and choose Properties from the pop up menu 212 5 9 Folder Administration r Orders Properties Pie General Homepage AutoArchive Folder Sharing Folder Synchronization To share a folder add at least one user or group to the list If you want the folder not to be shared remove all users and groups Users Groups A jsmith company com Folder Sharing Add Authenticated user from domain Authenticated user Everyone Figure 5 19 Folder Sharing In the properties dialog select the Folder Sharing tab Click on Add This opens a menu where you can select with whom you will share the folder see figure 5 19 e User a particular user Enter username in case that the user belongs to the same domain as the sharer or username with domain in the username domain pattern e g jgraham company com if the user does not belong to the same domain e Group a particular group Use the entry to specify name with the domain included in
239. le to publish calendars on the web server Kerio Connect supports publishing of calendars in user email accounts on the server and subscription of calendars stored in the mailbox from the Windows Calendar In addition to subscription to their own calendars users can also subscribe to calendars shared by other users P Warning 1 In Windows Calendar subscribed calendars are available only in the read only mode Published calendars are available on the server for reading only this implies that it is not edit published calendars when accessed by Kerio WebMail for example 2 The Windows Calendar application does not allow connection to more than one user account located on a single server at a time 3 Kerio Connect does not support tasks created and saved in Windows Calendar 3 d Note If calendars published as subfolders of the default calendar called Calendar all events will also be displayed in the Free Busy calendar 7 1 Subscription to calendars It is possible to subscribe any calendar stored on the WebDAV server in the iCal format This implies that it is possible to subscribe to calendars stored in Kerio Connect and or iCal calendars stored on any other WebDAV server supporting the iCalendar format To enable subscription of a calendar in MS Outlook the calendar needs corresponding access rights If the calendar is located in Kerio Connect it depends whether it is your calendar or a calendar of another user
240. lete Selected contacts will be removed or moved to Deleted Items depending on setting of the Delete messages permanently option for details see section 2 5 Send message A dialog box for composing new message is opened and the addresses of the selected contacts are added to the To field Add to distribution list All selected contacts will be added to the distribution list Click OK to open a menu and choose a distribution list where selected contacts will be added When performing an action for one contact only you can click any of the icons in the Action column in the contacts list Use the Action column icons to reply to the contact address edit the contact add the contact to the distribution list or delete the contact from folder Click the email address in the contact list to open the form for creating a new contact see picture 2 9 The address of the selected contact appears in the To field Creating a new contact To create a new contact click on the New contact link and fill in the details in the dialog box If a comment is added in the dialog the i icon will be added in the contact list After you place your cursor on an email address a comment will be shown see picture 2 13 Click the button in the upper left corner of the dialog box to save the created contact 135 Kerio WebMail Mini Save and close Close First name fon Last name Smith E mail fismith company com S Company company s
241. livered No limit applies to incoming mail Duplication of default folders After certain period of using some default folders such as Deleted items Junk email etc may be duplicated in the Kerio WebMail s folder tree 23 Kerio WebMail This problem occurs under the following circumstances e besides Kerio WebMail a user connects to his her mailbox also via an email client which is not directly supported by Kerio Connect e g MS Outlook Express e this unsupported email client is not in English e client applications connects to the server via IMAP If the conditions described above are met the mail client might create its own set of special folders they cannot be found at the server since their names are in English there These changes are copied by Kerio WebMail In MS Outlook Express the problem can be removed by renaming the critical folders Sent Items and Drafts under Tools gt Accounts 1 Click on the particular email account and click Properties 2 Select the bottom IMAP folder and change the Sent Items and Drafts folder names for details see figure 1 16 192 168 44 169 Properties 20x General Servers Connection Security Advanced IMAP Folders Root folder path IV Check for new messages in all folders Special Folders IV Store special folders on IMAP server Sent Items path Sent ltems1 Drafts path Drafts1 Figure 1 16 Renaming folder names in MS Outlook Exp
242. llow installation of untrustworthy certificates One of the options is for example application regeditSTG zip 24 01 KB In this editor follow these instructions 1 Find and download regeditSTG zip available for free and unpack it 2 Move the editor to the mobile phone e g by using the MS ActiveSync desktop application Warning It is necessary that the file is saved in the phone not on the memory card 3 On the telephone click on the file and run it 4 Run regeditSTG exe and find HKLM Security Policies Policies 5 Change the following registry items e 00001001 overwrite the 2 with 1 e 00001005 overwrite the 16 with 40 e 00001017 overwrite the 128 with 144 6 Now you can download the certificate from the server and install it 153 Data synchronization with mobile devices Warning So called hard reset removes the registry changes it is necessary to repeat the settings if needed SSL encryption in Sony Ericsson devices If the Kerio Connect s self signed certificate is installed the device does not require confirmation for each synchronization with the server Therefore it is recommended to install a certificate signed by a trustworthy certification authority 4 3 Windows Mobile 5 0 In cooperation with Kerio Connect Windows Mobile 5 0 provides many additional features e Windows Mobile 5 0 supports the following folder types e email e calendar e contacts e tasks e Wipe
243. low and mark some regular messages as spam their score is too high For the reasons above the antispam filter allows modification to the database used for recognition of spam messages This method however requires user input Users have to reassign the incorrectly evaluated messages to correct types spam non spam so that the filter learns to recognize them in the future Messages which were marked incorrectly can be re evaluated by moving them in corresponding folders To be specific to mark a message as spam move it to the Junk E mail folder To mark a message as not spam move it to Inbox Note In MS Entourage messages marked as spam are also marked by specific visual signs For example the line representing the message has a different color grey However these methods of spam marking are not applied to messages moved manually Such messages are distinguished as spam or not spam correctly by the server but they are not changed visually This implies that messages marked as spam are still displayed as spam and also displaying of messages marked as non spam is not changed by moving them in the Junk E mail folder 9 6 Delegation and subscription of folders Delegation of folders allows to share personal folders with co workers When can this feature be helpful Imagine for example a situation where you cooperate with your teammate to handle purchase orders in your company While your colleague is on vacation you cannot handle or
244. lumn in the message list The Action column allows various options of how to handle the message such as replying forwarding in a message body removal or marking the message as spam New mail The mail editor looks like a web form and contains all the functions necessary for sending a message The form is divided into two parts In the first one called message header This part is called message header In the other part you can write the text of the message and append an attachment This part is called body The header contains the following fields From The address that is displayed to the recipient as the address of the sender To Enter the email address of the recipient in this field More than one email address is allowed the addresses must be separated by commas see the figure Cc The same function as the To field Use this field when you just want to keep the recipient informed and do not need him to reply to the message Bcc The address entered in this field is hidden for the other recipients Blind copy is useful especially when a message is to be sent to more email addresses and you want to protect the privacy of one or more users 130 2 3 Mail folders Subject A brief description of the message contents Send Save as Draft Contacts From John Smith lt jsmith company com gt To jwayne company com Cc ldpeterson company com Bec TT Subject StocksPhotos o Attach C Photoszp B
245. ly download and run this tool on your computer The only information required for the installation is as follows e username and password for the corresponding account e username and password for an account with administration rights for the workstation Launching iCal Config Tool 1 The tool can be downloaded from the special page Integration with Mac OS X To open this page go to the Kerio WebMail interface s Settings Integration with Mac OS X see figure 11 1 ih Settings a Settings ye Mail filters Out of office Subscribe shared folders E Change password Integration with Mac Figure 11 1 Kerio WebMail Settings Note For detailed instructions on authentication to Kerio WebMail refer to chapter 1 2 2 On the Integration with Mac OS X page just opened see figure 11 2 click on the Auto configure iCal link 3 The tool gets downloaded to your workstation and gets launched automatically see figure 11 3 Click on Continue 291 Apple iCal Support Integration with Mac Windows Linux Connect your Mac to Kerio Connect D Apple ical Auto configure iCal v20 os x 10 5 and later E Manually configure iCal s0 os x 10 5 and later Use this as Account URL Note Since manual configuration does not allow setting of certain features such as completion of attendee names it is recommended to use auto configuration 65 Subscribe to my calendar read only Enables you to view c
246. m left as they may appear in the line 25 Kerio WebMail Kerio Connect INBOX Logout A Ri SA Settings v fy New mail v QRep y v QFo word A spam a i x Q Folders _ Search Clea 4 Page 1 ofi B jsmith company com t laly From subs aS cue a8 1 E Calendar admin company com Warning 12 53 PM 2 kB Bz Contacts t amp Benjamin Flykiller Meeting 12 52PM 4kB Deleted Items Diane Peterson Reports 12 49 PM 2 kB Drafts Diane Peterson Invoice 12 49 PM 2kB ara E mail John Wayne Holidays 12 48 PM 2kB otes RSS Feeds j Sent Items Gal Tasks LI Public folders Figure 1 18 The Inbox email folder e Priority this icon represents the importance of the message High priority is marked by a red exclamation mark whereas a blue downward arrow stands for a low priority message Priority is set by the message sender see section 1 6 3 e Attachment the paperclip icon indicates that the message contains an attachment i e an attached file e Flag flags are represented by a little red flag icon used to highlight messages so it is later easier to find them e Icon these icons indicate different types of messages forwarded message spam invitation etc e From the address of the sender e Subject the subject of the message e To the address es of the recipient s e Cc the address es of the copy recipients e Received the date time when the messa
247. mailbox enter URL in the following format https server_name ical 256 7 2 Calendar publishing Publish Calendar Enter publishing information Publish a calendar to the Internet a network location or to your computer You can invite Friends and family who use compatible calendars to view it Calendar name Home Location to publish calendar https mail company comfical company com jsmith Browse For example http servername webday Where can I publish this calendar Automatically publish changes made to this calendar Calendar details to include Notes V Reminders Tasks Microsoft Windows Vista Privacy Policy Figure 7 3 Calendar publishing for example https mail company com ical e To publish a calendar in the calendar folder of a particular mailbox enter URL in the following format https server_name ical calendar Automatically publish changes made to this calendar This option enables disables automatic update of the published calendar If this option is enabled each change performed in Windows Calendar is automatically applied also in the calendar saved on the server Calendar details to include Several options are offered e Notes enables synchronization of notes attached to events e Reminders includes reminders in the synchronization process However publishing of reminders is not recommended Calendars on the web are available only for reading and it will b
248. me or username can be used The search string is not case sensitive Click on Search to run the searching Users can also enter the search string into the appropriate field in the toolbar Click Search to open the Search window Only the contacts containing the specified string are listed If the searched contact is not included in the table retry the search process upon modifying the string or switching to another folder the search applies only to the folder currently opened 1 7 5 Contacts forwarding Kerio WebMail allows contact forwarding in a special format so that forwarded contacts can be directly added to contact lists upon their delivery Thanks to this feature it is not necessary to copy contacts to email messages and to contact lists Kerio WebMail also supports another option When a message with a contact in the attachment is received the recipient can simply click on the attachment to open the contact automatically in the standard dialog box Click on Save and Close to confirm settings and save the contact to the default private Contacts folder Note To save a contact or open it as an attachment right click on it and use one of the options available Open or Save How to forward contacts To forward a amp nbsp contact follow these guidelines 1 Use the cursor to select the particular contact and click on the Forward icon in the toolbar 2 This opens the message composer with the contact already attached 3 Send th
249. mended to use unencrypted traffic To switch to secured connection click on Cancel and go to Advanced Settings Use SSL This option allows encryption of any traffic between the server and the device It is highly recommended to keep the option enabled to protect your connections from debugging and misuse To enable traffic encryption it is necessary that an SSL certificate is installed in Kerio Connect To get the certificate go to the Kerio WebMail login page in Safari see section 1 2 and click on Download SSL certificate Port Default ports for communication must be changed as follows For HTTPS 8443 443 to enable the Use SSL option use port 443 For HTTP 8008 80 178 4 9 Apple iPhone Note The settings apply if standard ports for HTTP protocol are set on the server If connection to the server with these settings fails contact your network administrator an check that non standard ports are not used for Kerio Connect traffic Account URL Enter URL of the calendar account including the port number specified in the Port entry For example the URL will be as follows for domain company com and port 80 e for your personal account http Cs mail company com 80 caldav e fora shared calendar of user wsmi th http Cs mail company com 80 caldav users company com wsmith e for the calendar of the resource cart http s mail company com 80 caldav users company com carl e for public calendar http s mail company
250. mpany com mail company com Self signed root certificate Expires Thursday August 7 2008 1 12 43 PM GMT 02 00 This root certificate is not trusted ertifeate an fan gt Trust gt Details Canes Coe a7 Figure 9 18 Certificate Details Failed to open page Safari can t verify the identity of the website localhost The certificate for this website was signed by an unknown certifying authority You might be connecting to a website that is pretending to be localhost which could put your confidential information at risk Would you like to connect to the website anyway O Always trust these certificates x mail company com mail company com C erlifeate p y Roe Self signed root certificate Q expires Thursday August 7 2008 1 12 43 PM GMT 02 00 This root certificate is not trusted gt Trust gt Details Hide Certificate Certificate Gin ae Figure 9 19 Moving the certificate to the desktop Caneel Comin 4 On the desktop click on the certificate In the Add Certificates window see figure 9 20 select the System option in the Keychain menu all system users will be allowed to use the certificate or Login only authenticated users will be allowed to use the certificate Click OK to confirm changes 285 MS Entourage support Certifeaie Do you want to add the certificate s from the file e mail firma
251. mpany com Betty Whitehouse bibi123 yahoo com Danielle MacMillan memillan othercompany com Diane Peterson dpeterson company com cP oP a a a James Vega info abcde com Co workers gt ohn Wayne lt jwayne company com gt Diane Peterson lt dpeterson company com gt Amanda OK Cancel Figure 1 68 Select One or multiple addresses can be selected from the list by clicking on them while holding the Shift or the Ctrl key and selected addresses can be added to the co workers list by the Co workers Note Addresses can be also added to the co workers list by double clicking on a particular item Once attendees are selected save settings by the OK button The dialog is closed and all selected addresses are listed e By the Add button use the button to add lines where co workers can be added by hand This feature allows add addresses which are not included in any contact folder The Add button is not active unless there is at least one line blank where another address can be added Once addresses are filled in all entries the button is activated so that another line can be added Note Optimally enter your collaborator using the pattern Full Name lt name company com gt Actually the email address will do Once addresses are filled in and the task definition is completed the task can be either saved or sent to co workers Co workers can accept or reject it Acceptance or rejection status is shown on the
252. mplete desired email addresses and save them under a common name Whenever sending an email message to such a group simply enter the distribution list name in the To entry instead of filling in individual addresses Distribution lists are helpful if email is often sent to a group of addressees For example it can be a group of people with whom you often communicate in your work it is a certain alternative to mailing lists or to group addresses Once created distribution lists are displayed in the contact folder If multiple contact folders are used the particular distribution list is saved in the folder where it is created If the list is for example created in a task folder the distribution list is automatically saved in the default private contact folder in Contacts to distinguish distribution lists from other items in the contact list they are displayed bold A new distribution list To create a amp nbsp new distribution list follow the instructions provided below 1 Click on the button which allows creating of new items see figure 1 41 2 Inthe menu select the New distribution list option 3 This opens the window where you can create a new distribution list 4 Now specify name of the distribution list For this purpose use the Name entry 5 Now add email addresses to the list The Select and Add buttons can be used for this purpose 51 Kerio WebMail Bnew contact 7 G New mail amp New contact Ne
253. n to Inform users organizer that the event has been canceled Kerio Connect then informs all participants about any changes by email 3 Edit the event confirm changes and save A crossed icon appears next to the event Warning If you choose Only this event possible changes will later not be reflected in other occurrences of this event If you change an event which you did not create and the original creator updates this event your changes will be overwritten Note If your calendar is currently set to the Daily View you can change events by dragging them with your mouse In such case the repeated event will be changed in your calendar only which means that other participants including the organizer will not be informed about this change 64 1 8 Calendar 1 8 7 Appointments Meetings are special events where email addresses of other participants can be involved Once a meeting is created addresses can be added to which the message will be sent these special messages are called invitations Invitations are special messages informing users of topics times and place of a meeting Invitations include special accept reject buttons Information derived from the participant s reaction is sent to the meeting initiator chair member The initiator thus know whether the persons invited come or not It is also possible to send updates related to meetings when the initiator modifies the invitation In addition to
254. n Kerio Connect Configure automatically If this option is enabled the application attempts to connect automatically Server If option Configure automatically is disabled you can enter the address of the email server 3 Confirm by Add Account 10 2 Public folders Public folders are special type of folders which are shared for reading to all users of the particular domain or of the particular mailserver it depends on server settings Public folders help especially share information across the company For example company s events are set in the public calendar so that everybody can see when the events happen and view their details while the person who is responsible for setting of such events can see who is available for the corresponding event Another advantage of this feature might be for example sharing of public contacts across the company If you want content of public folders to be available even when you are not online follow these instructions 1 In the window s menu select Tools Public Folders 2 Select folders you want to access offline Click on Subscribe 3 Folders will be showed in Subscribed Public Folders 289 Chapter 11 Apple iCal Support Apple iCal is an application used for management of Apple Computer s calendars running on Mac OS X It enables users to project events included in various calendars to one schedule so that time collisions can be found and solved quickly Kerio Connect
255. nd used to synchronize data with mobile devices connected to the computer via a so called cradle Kerio Connect uses the ActiveSync protocol for direct synchronization of data saved on the server with data stored in mobile devices It supports synchronization of email folders calendar contacts and in case of some devices also tasks For details on folder selection for synchronization see chapter 1 12 7 4 1 Supported mobile devices Kerio Connect supports several mobile devices See the product website for an overview of supported devices 4 2 SSL Certificates HTTP protocol is used for direct communication between Kerio Connect and mobile devices This protocol is not secured and the connection might be wiretapped This might lead to misuse of your fragile information such as username and password For this reason SSL Secure Socket Layer encryption is often used for traffic to protect the communication from wiretapping The HTTP protocol secured by SSL encryption is called HTTPS SSL encryption is based on so called SSL certificates Mailserver disposes of the certificate of the server against which the certificate in your mobile device is suppose to authenticate There are two types of certificates e certificates signed by a trustworthy commercial certification authority e self signed certificates If your certificate is signed by a commercial authority there exists a great chance that the device already includes the cert
256. ndar Description Any description of the calendar Subscribed to URL of the calendar Remove Here you can select items to be removed from the subscribed calendar reminders attachments and or tasks It is recommended to enable the reminders removal option pop up windows reminding of events since the calendar is available in the read only mode and these items cannot be disabled or moved for later Only the calendar s owner is allowed to manipulate with them Attachments and tasks are not supported in Kerio Mail Server 308 11 2 Support for the iCal standard Auto refresh The calendar will be refreshed in the interval set Unless the user has a fast Internet connection it is not recommended to set the interval too short calendar is completely reloaded upon each refresh Calendar publishing Calendars can be published to the following stores e toapersonal account in Kerio Connect e to an account of another Kerio Connect user username and password are required unless the user creates a new calendar folder and shares it e to any WebDAV server in the Internet When published the calendars will be available at the server for reading only This implies that it is not possible to edit add or remove events Calendars can be published through the Calendar Publish menu This opens a dialog see figure 11 20 where URL address can be specified and other publishing parameters can be se
257. nder s first and second name telephone number and other items can be specified in the contact card The message body includes the message contents above all the text and attachments Attachments are shown as clickable links If image displaying is enabled for the message body user settings are addressed in section 3 5 image attachments are showed in the message body instead of showing just their links 144 3 2 Message writing 3 2 Message writing To compose a message first open the message editor by clicking on theNew mail link located in the upper left hand corner see figure 3 1 This opens the standard message editor with a simple toolbar and blank entries for the header where addresses can be added and message body Internet Explorer Had Til X ey http mail company com minif Read mail New mail John Smith lt jsmith company com gt dpeterson company com Cc jwayne company com From To Bcc Subject Invoices John Smith http www company col m Figure 3 3 Message editor 3 2 1 Toolbar The message editor toolbar contains the following options Read mail This option closes the message editor and opens the Inbox folder New mail This button opens the message editor The second row of buttons in the toolbar includes the following options Send This option sends the message to all addresses included in the correspondin
258. ne Each event is marked by a colored stripe and it contains the basic information subject location whether it is private or not and if is has a notification Whole day or multiple day events are displayed in the upper section of the calendar before the timed schedule so that these events do not mess into the daily schedule 55 Kerio WebMail Grew GIT 7 B 3 amp 24 June 2006 Saturday E lt lt today gt gt allg a D a gt i Figure 1 46 Day view The events in this type of view can be moved to a different time using the mouse pointer or extended to cover more hours To move an event move the mouse pointer to the left stripe marked with a different color After the pointer changes its shape to four arrows click the left mouse button and move the event to another time To extend or reduce the time interval of an event move the pointer to the upper or lower area of an event and after the pointer changes its shape click the left mouse button and edit the event as necessary Focus once again on the left colored vertical stripe This area shows the time of the event s duration If the event is shorter than half an hour the stripe is shorter as well so that users can recognize the time period taken by the event The colored stripe also shows level of the user s busyness during the event e purple stripe away e full blue stripe busy 56 1
259. ng of usual email clients is opened in the browser see figure 1 5 Basically Kerio WebMail consists of three functional parts e hierarchically sorted folder tree e the main pane with content of the selected folder e toolbar depending on folder type This section addresses main Kerio WebMail components 15 Kerio WebMail INBOX Kerio Connect 7 0 0 WebMail Mozilla Firefox Eile Edit View History Bookmarks Tools Help lt A __htte s mai company com webmaijindex php z gt Ge coocie E LI Apple iPhone School F Google Calendar Kerio Connect t INBOX EAS D h Settingsv QNewmal yReply v Forward A Spam amp is x Q Folders Search Clear Page 1 of1 gt jismith company com tlale From Subject ae Eneo EPT E Cal pe There are no messages in this folder amp z Contacts Deleted Items Drafts Junk E mail E Notes RSS Feeds cj Sent Items Gf Tasks w Q Public folders Done 7 Figure 1 5 The first connection to Kerio WebMail 1 4 1 Folder tree The left pane of the Kerio WebMail window provides the folder tree The tree includes all folders of the mailbox Clicking on any folder displays its contents in the main pane message list calendar etc The folder tree allows manipulation with individual folders This means that folders can be moved renamed created and removed here Folders and possible options are focused in chapter 1 12 In
260. ng of automatic synchronization of e mailboxes e contacts e calendars 182 4 10 Apple iOS How to use the autoconfig tool 1 Ina browser running on an iOS system enter the address of your mailserver On the login page click on Set up my phone below the login dialog see figure 4 31 and then on Mail Contacts Calendars mail company com we Kerio Connect WebMail Username Password rr Use Webmail Mini Set up my device Figure 4 31 iOS configuration 2 To create an Exchange ActiveSync account click on Continue Note For your security it is recommended to use secured connection Warning To configure your device with CalDAV CardDAV and IMAP use the link below the Continue button 3 This opens the installation page see figure 4 32 Click on Install to run installation You will be asked for your account s password 183 Data synchronization with mobile devices Cancel Install Profile jsmith company com Kerio Connect Not Verified EEA Description Configures jsmith company com Kerio Connect account Signed mail company com Received 4 1 2000 Contains Root Certificate Exchange Account More Details gt Figure 4 32 Installation page You can click on More details to view what will be included in the installation 4 Once the installation is completed you can start using your mailbox immediately 184 Chapter 5 Kerio Outl
261. ng systems Contacts can be synchronized with the Kerio Connect s store by the methods described below e The address book can be synchronized with contacts stored in Kerio Connect by using Apple iSync for details refer to chapter 2 e since Mac OS X 10 6 it is possible to use synchronization via the CardDAV protocol for details see section 12 2 2 10 Chapter 1 Kerio WebMail The Kerio WebMail is a Web interface that allows users to comfortably access their email and workgroup features from any location using a web browser Users can read write or delete messages move them to and from folders manage contacts administer folders create or delete folders set access rights etc and change user settings such as passwords message filters Kerio WebMail appearance work with calendar free time information Free Busy calendar tasks and notes Kerio WebMail enables users to work with email calendars tasks notes and contacts in a way similar to a mail client using the IMAP protocol all items are stored in folders on the server and the client opens only the selected item i e a particular message event etc 1 1 Web browsers List of browsers supported by the full version of the Kerio WebMail interface can be found at Kerio Technologies For technical reasons the full version of Kerio WebMail cannot be run in older versions of the listed browsers or in non listed browsers but it is possible to run the simplified ver
262. nistrators The resource management system is a part of Kerio Connect fully available in Kerio WebMail Resources can be booked by using the existing calendar system Resource reservation is based on creating of en event The feature works similarly as appointment scheduling The main difference is that the Attendees tab must include the resource selected from the contact list it 72 1 8 Calendar can naturally also include contacts of attendees The Free Busy shows whether the particular resource is available for the suggested time or not details on Free Busy calendars and on appointments are provided in section 1 8 7 Note To make a resource available for booking it is necessary to create it in Kerio Connect first If you need to create a new resource contact your network administrator Resource scheduling To book a resource follow these instructions 1 Open anew event and specify its subject on the General tab 2 To reserve a room click on Rooms and select the corresponding item see figure 1 61 Another option is to switch to the Attendees tab There you can enter the room in the same manner as you enter attendees Note To check whether the room is not reserved yet for the desired time go to the Invite Atten dees tab and see the Free Busy calendar for the information whether the event planned does not collide with another event already scheduled for this time New event Kerio Connect 7 Mozilla Firefox ioj
263. nization Once a CalDAV account is set the window with calendars contains also a new tab where all calendars of the Kerio Connect account created right in the root folder are shown for details see section 1 12 1 Subfolders cannot be synchronized In Apple iCal new calendars can be created either in personal calendars but such calendars will not be synchronized or in the CalDAV account where every calendar is saved also on the server All such calendars will be available in the Kerio WebMail interface or in any other email client supporting calendars The same rules are applied vice versa If a new calendar is created in your email client and located as a root folder s subfolder for information about root folders see section 1 12 1 its copy is created also in Apple iCal and it will be synchronized using the parameters set in the configuration Apart from calendars also To Do items created in synchronized calendars will be included in the synchronization All To Do items will be synchronized with the default Tasks folder Tasks in the Tasks folder created for example in Kerio WebMail will be synchronized into the Calendar folder in Apple iCal 295 Apple iCal Support Public calendars Public calendars must be subscribed by their delegation Instructions to be followed can be found in section 1 1 7 11 1 4 Appointments Meetings are special calendar events where email addresses of other participants can be involved On
264. o WebMail for details on user settings see chapter 1 13 1 Note For technical reasons it is not possible to remove default personal folders Therefore the Removed option is missing in their pop up menu Move folders Folders can be moved within the folder tree either through the pop up menu or by using the Drag amp Drop method e Drag amp Drop 1 Select a folder to be moved 2 Click on the folder 3 Hold the mouse button and drag it over the folder to which the selected item will be moved When a green icon appears at the pointer let hold of the mouse button to move the folder see figure 1 77 amp S settings Folders B jsmith company com InBox 1 Private a Work gt Calendar amp z Contacts H Deleted Items Drafts Junk E mail E Notes RSS Feeds o Sent Items _jShared u yf Tasks 5 CES 4 CB Public folders Figure 1 77 Moving folders by the Drag amp Drop method 93 Kerio WebMail Note Unless the folder is dragged over a folder where it can be moved a red icon is displayed meaning it is impossible to move the message to the particular location e Pop up menu 1 Select a folder to be moved 2 This opens the folder s pop up menu see figure 1 76 Q GSettings Folders B jsmith company com I 9 INBOX 1 Private I Work oa _ aR H amp z Contacts H amp Deleted Items Drafts Junk E mail k Notes RSS Feeds
265. o browser security errors For these reasons it is recommended to leave this option inactive 140 2 6 Quota Out of office Setting up the automatic reply sent during extended absence of the user Password For security reasons the connection to WebMail Mini requires the secured version of the HTTP protocol The beginning of the URL address must be entered as follows https There are three fields for specifying the original password as well as the new one The new password must be entered twice in order to eliminate typing errors If the password contains special national characters users of some mail clients will not be able to log in to Kerio Connect It is therefore recommend to use only non diacritic characters for passwords About The About section contains information about current version of Kerio Connect the product trademark and a hyperlink to official web site of Kerio Technologies 2 6 Quota In Kerio Connect it is possible to set a quota for each email account that defines limits for number of messages and mailbox capacity disc space Quota in Kerio WebMail Mini can be viewed at the page which is opened upon clicking on the root folder It informs users about free capacity of their mailboxes When the quota is reached the user will receive a warning message including recommendation on deleting some messages If the user ignores this warning other mail will not be delivered to the mailbox since no more c
266. of office 2 2 tonis ark i hiis drain iE nini kaia dhe 236 67 Spamfilter 2 4 dec cSamdce Ea a EA E 237 6 7 1 The Spam tab 0 000666 ene eee enes 238 6 8 Address books and contacts 6060 0600s 239 6 8 1 Searching in address books via the MAPI interface 239 6 9 APPOMUMENts cscca2cdshowet Gadecd cde san so ENESE God cee teased Gos asa 241 6 9 1 Creating a meeting using the Free Busy server 0 242 OLO GRESOUTCES 2icmoxvindndiaaesiseasecianstaahneseaees domvaiaaweimadosady eae 244 GLL PHIVALCATCIS arirreeir redt Enn enp ER iea ible eg artedsdea Gkeae o 9 247 O l2 NOS 4cochenoatianscccnst e en a e Eeen aa i 248 6 13 Troubleshooting 0 000 0260s 248 6 13 1 Spam Not Spam buttons displaying problems 248 6 13 2 Installation and configuration of MS Outlook 2000 248 6 13 3 Messages signed in MS Outlook 0 600 249 6 13 4 Error in settings of contact folders used as address books 250 10 11 12 6 13 5 Problems with displaying of Free Busy information 250 Support for Windows Calendar 0 000000 0c ccc cee eee eens 253 7 1 Subscription to calendars 0 cee ees 253 7 2 Calendar publishing 0 0 0000 0c 256 7 3 Sharing of calendars 00000 ee 258 Kerio Connect Account Assistant for Mac OS X 2 eee 260 IMS Entourage SUPPOLl dicsjaie cnsse clersrepe
267. ogram Settings applicable only to Kerio WebMail Mini are marked by a note in parenthesis General Number of displayed messages Use this option to set the number of messages that will be displayed in the message list This option applies only to the WebMail Mini interface Preferred language Selection of a language for the Kerio WebMail interface Date format Selection of the date display The date form follows this pattern dd day mm month yyyy year Time format Selection of the time display for messages and contacts folders New window for reading messages Check the option to read messages in a new window New window for writing messages Check this option to write messages in a new window Compact layout for PDA This option is enabled by default When logging in to Kerio WebMail from a mobile device the pages will be optimized to fit to the screen of the device This setting will hide the WebMail logo make the folders list more compact etc 139 Kerio WebMail Mini Email Delete messages permanently Check this option if you do not want to store deleted messages in Deleted items folder Default sender address The email address from which the messages are sent Should any address be specified here the new email message dialog will include a menu where an address can be selected see figure 2 18 Kerio Connect Read mail New mail Settings Hide folders Logout Folders add edit
268. ok Connector 4 N stroj ulo te a spus te poklikanim na jeho ikonu Save the tool and run it by double clicking on its icon 187 Kerio Outlook Connector Offline Edition 5 The script now creates a amp nbsp new profile and pre configures your Kerio account 6 Click on Retrieve Info in the configuration to check whether the password is correct and whether the login data can be used for connection to the server Manual configuration Settings for a new profile can be configured in the Start Settings Control Panel gt Mail menu 1 In the Email Settings dialog select the Show Profiles button 2 Click on the Add button to create a new profile and enter its name Any name can be used 3 This opens the email account wizard where a amp nbsp new account can be created In the dialog simply enable the Manually configure server settings or additional server types option 4 Inthe Choose e mail service dialog select the Other option and enable Kerio Connect KOC Offline Edition see figure 5 1 Click on Next Add New E mail Account Choose E mail Service C Internet E mail Connect to your POP IMAP or HTTP server to send and receive e mail messages _ Microsoft Exchange Connect to Microsoft Exchange for access to your e mail calendar contacts faxes and voice mail Other Connect to a server type shown below Outlook Mobile Service Text Messaging Figure 5 1 New account settings
269. ok Connector provides support for message grouping Note This chapter describes e such MS Outlook settings that are related to Kerio Outlook Connector For information on MS Outlook features and settings refer for example to http office microsoft com en us outlook help outlook help and how to FX101816808 aspx e settings in MS Outlook 2007 It can therefore slightly differ on older versions of MS Outlook 185 Kerio Outlook Connector Offline Edition 5 1 Installation At Kerio Technologies website you can find e versions of operating systems supported by the Kerio Outlook Connector installation e supported versions of MS Outlook To get the Kerio Outlook Connector installation package follow these guidelines 1 In your browser enter your mailservers URL address following the pattern http server_name e g http mail company com 2 If the address is correct the Kerio WebMail login page is opened Click on the Integration with Windows link displayed at the bottom of the login dialog 3 This opens the Integration with Windows page Simply click on Download Kerio Outlook Connector Installation wizard is used for the Kerio Outlook Connector installation Once the installation is completed it is necessary to set a profile and an email account explicitly see section 5 1 2 P Warning e MS Outlook must be installed and at least once started on the computer prior to the Kerio Outlook Connector Offline
270. olumn or and to subscribe connect folders shared by other users in the Sharing columns 125 Kerio WebMail Mini Items Number of items currently contained in the folder Action This column provides several actions to be taken e Create a new subfolder e Rename the sub folder e Move the sub folder e Remove the sub folder Sharing In this column it is possible to set access rights for own folders as well as subscribe folders shared by other users only in the row of the root folder To set sharing parameters click access rights in the line of the corresponding folder Kerio Connect Read mail New mail Settings Logout Access rights of folder Jokes Add access rights to User 7 liwayne with permission level Editor x Editor Back Rear S Figure 2 4 Folder sharing At the folder s access right page name of the folder is provided users groups can be added and various access rights can be selected in the menu The following types of access rights permission levels are available for folders e Administrator the user can read the folder as well as share it with other users and remove items in the group or the group itself This user is not allowed only to remove access rights for the user who created the group e Editor the user can edit items in the folder add and remove items etc e Reader the user is allowed only to read the folder s items No editing is allowed Once acces
271. om the left margin Use the standard icons in the toolbars to change the appearance of the paragraph Bullets and numbering Standard icons for creating bullets and numbered lists are available in the toolbar Click the selected text to enable the bullets numbering When users click the icon again the bullets numbering are disabled Text highlighting The selected text can be highlighted in one of the colors of the Highlight palette in the toolbar the last item Hypertext A hyperlink is an active portion of a text usually underlined and marked by a different color that direct users to an intranet or Internet site The hyperlink is used for directing to web pages downloading files sending email or accessing discussion groups Use the Create link icon in the toolbar to enter the URL for the hyperlink Explorer User Prompt Ed Script Prompt Cancel http www kerio com kms_webmail html Enter a link e g http www kerio com Figure 1 28 Link 35 Kerio WebMail Use the Remove link icon to delete the hyperlink The following example illustrates how to use the hyperlinks One portion of the message text is I am sending you a link to aninteresting website The interesting website part can be used as a hyperlink Solution Mark the words interesting website by cursor and click the Create link button A dialog box for creating a link appears Specify the URL entry with corresponding URL address
272. om address feupport company com Special Reply To address fismith company com Organization Company Signature Regards John Smith Sales Manager http www company com I Display image attachments inline T Display images from other websites IV Mark displayed messages as read IV Confirm marking messages as spam IV Check names automatically Figure 1 89 User settings Mail tab 103 Kerio WebMail Reading pane This type of window is available in mail folders only It is an area where the body text of the message is displayed The subwindow can be positioned either on the right or at the bottom of the active window or it can be hidden Default sender address The email address from which the messages are sent Address for replies Address to which replies will be sent the Reply To item Organization Name of the company is included in the message as the Organization header Signature The signature added automatically to all messages sent from the Kerio WebMail interface including replies and forwarded messages Display image attachments inline The image attachments GIF JPEG can be displayed directly in the message body If this option is unchecked only a hyperlink to the image is displayed If you are connected to the Kerio WebMail interface via a slow line e g modem we recommend not to enable this option Display images from the web Each message with HTML body can contain links to im
273. on is completed it is necessary to set a profile and an email account manually 217 Kerio Outlook Connector Warning 1 First it is necessary that MS Outlook has been installed and at least once started on the computer Then you can install the Kerio Outlook Connector otherwise the application will not function properly 2 When the upgrade or downgrade of MS Outlook is performed Kerio Outlook Connector must be reinstalled manually 6 2 1 Creating a new profile and Kerio account settings The user profile is a file where personal information in MS Outlook is stored Profiles are applied especially under the following conditions either the computer is accessed by multiple users and each of them needs his her own email address and personal settings or a user can access multiple mailboxes and wants to use different personal settings for each of them Settings for a new profile can be configured in the Start gt Settings Control Panel gt Mail menu 1 In the just opened Mail Setup Outlook dialog click on Show Profiles see figure 6 1 Mail Setup Kerio xi E mail Accounts Setup e mail accounts and directories E mail Accounts Data Files i Change settings for the files Outlook uses to store e mail messages and documents Data Files Profiles amp Setup multiple profiles of e mail accounts and data files Typically you only need one Show Profiles
274. on of folders is focused in chapter 9 6 Most user can access resource calendars in the read only mode Resource calendars can be edited only by the resource manager The role of resource managers and their rights are addressed in the following section Reservation management In certain situations it is necessary that a resource is booked even if it has already been reserved or that there is no other way than to make the reservation by a phone call For such purposes there exists a user with special rights who is a manager of the company resources Resource managers can access resource calendars with administration rights This implies that they can edit remove or move reservations in the particular resource calendar They can also create new reservations 273 MS Entourage support If you are a resource manager first it is necessary to subscribe calendars of all resources that you would manage 1 Goto Tools gt Accounts 2 Open the Kerio account and go to the Delegation tab see figure 9 8 l account Settings Options Advanced Delegate Mail Security P My Delegates The following delegates can send items on your behalf To grant permission to others to the Permis Job title boardroom_elara company com boardroom_elara company com r boardroom company com boardroom company com Users lat Asadi events Advanced Cancel 0K owner r 7 flipchart company com lt flipchart company com gt
275. on settings synchronized it is not necessary to synchronize old data where the information will not be needed any longer By default data up to two weeks old is synchronized If you need to synchronized also older data change the settings In such a case bear in mind that at least the first synchronization may take longer ActiveSync G Yil lt ok Calendar Sync Options 2 Synchronize only the past Figure 4 7 ActiveSync calendar synchronization settings E mail Sync Options Selection of the Calendar folder and a consequent clicking on Settings opens a dialog with synchronization settings see figure 4 8 The dialog includes several options to customize synchronization e Include the previous this option allows to set how old messages will be synchronized By default messages up to three days old are included in the synchronization e Limit e mail size to only messages of size up to the value set will be synchronized 159 Data synchronization with mobile devices ActiveSync G Til ok E mail Sync Options When synchronizing messages Include the previous Limit e mail size to 0 5 KB v Include file attachments Only if smaller than KB Figure 4 8 ActiveSync email synchronization settings e Include file attachments if this option is enabled attachments are also included in synchronization e Only if smaller than the value entered in this option sets the maximum s
276. on the button Close The search filter will be hidden and the searching will be disabled 2 4 Contacts In the list display information to individual contacts are listed in rows Each line includes a contact and associated information available e g email address phone numbers etc Columns display detailed information for contacts Each column enables sorting contacts by information Click the header of the selected column to sort contacts in ascending or descending order alphabetically by numbers or by date depending on the contents of the selected column You can mark individual contacts by clicking the checkbox at the beginning of each row If you want to check all contacts in the list click the All checkbox When multiple contacts are checked you can perform various operations with all the contacts at once After checking the contacts select any from the operations in the menu under the contact list to apply it to all contacts selected 134 2 4 Contacts T all Namea E mail Company Phone Action E Diane Peterson dpeterson company com Company 44 1222 222 eX E John Smith jsmith company com fi Company 44 1222 222 y 44 1222333 af X Checked contacts Move to folder 2s salesman 7 OK New contact Figure 2 13 Contacts list Actions Move to folder The checked contacts will be moved to a selected folder Copy to folder The checked contacts will be copied to a selected folder De
277. on the device Delete items on phone will be removed during the first synchronization In the Profiles menu select the Email option On this tab it is possible to set parameters of synchronization of email folders see figure 4 30 172 4 6 Nokia Eseries R Mail for Exchange 3 x Rely 4 Contacts gt O Delete items on phone Figure 4 29 The Contacts dialog cy Ga Mail for Exchange x Email n novak firma cz Show new mail pop up Use signature Figure 4 30 The Email dialog Email address The option requires entering of the email address Show new mail pop up Enables disables new mail notifications Use signature Allows adding of a footer to email messages Signature Footer definition When sending mail Setting of time when email is sent immediately or during the upcoming synchronization 173 Data synchronization with mobile devices Sync messages back All unread messages are included in the synchronization However to shorten the time needed for synchronization it si possible to set the maximum age of messages to be synchronized it is not necessary to synchronize old data where the information will not be needed any longer By default synchronization is set to messages up to three days old If you need to synchronized also older data change the settings In such a case bear in mind that at least the first synchronization may take longer 4 7 Nokia N73
278. only for users of one Kerio Connect application Other users will be displayed in grey color since there are no free busy data available for them 70 1 8 Calendar Invitations Short description of invitations was provided at the top of this chapter In this section we will focus on invitation s layout and on how to react when an invitation is delivered to your mailbox Invitations use a special icon different from the one used for usual email messages see figure 1 59 Upon clicking on an invitation meeting information is shown along with several buttons Name of the meeting is provided in the header at figure 1 59 Meeting is simply set as the name Below you can find basic information such as when and where the meeting takes place and a list of attendees both required and optional If your name is included in the list of required attendees you should accept the meeting Otherwise it is up to you whether you choose to participate in the meeting or not e Webmail Kerio Connect 7 0 0 Windows Internet Explorer Mim E3 fy New mail fj Reply Reply all 3 Forward es From John Wayne lt jwayne company com gt To jsmith company com dpeterson company com Date 08 04 2004 03 00 PM Attachments 5 meeting ics 1 kB Subject Meeting A Accept P Tentative Decline gt Calendar Meeting required jsmith company com dpeterson company com When Wed 08 04 2004 02 30 PM 03 30 PM 1 hour Loc
279. onnect to Kerio Connect insert URL following one of these formats http server_name pda or http ip_address pda If the URL has been entered correctly a login page will be displayed in the browser Enter the username and password on this page if the user does not belong to the primary domain a complete email address is required Kerio Connect WebMail Username Password Login Use WebMail Mini Integration with Windows Figure 1 1 Login page Full and simplified interface After the username and password has been entered users can decide whether to use the full version of Kerio WebMail or the simplified version Kerio WebMail Mini will be used The full version of Kerio WebMail is recommended for users with fast internet connection who require high performance and functionality The capabilities of the full version include e email folders management e calendars management e contacts management e tasks management e notes management e viewing of public email folders and contact calendar tasks and note folders 12 1 2 Authentication to Kerio WebMail e folder management creating removing moving sharing and subscriptions e user s settings of the interface Kerio WebMail Mini is optimized for slower internet connection types for all browser types as well as for mobile devices The capabilities of the simplified version include e email folders management e contacts management e viewin
280. ons OO leere r eS i wame lt mame Companys o Figure 1 24 E mail header From This item is displayed only if you use an address different from the default email address setting of default user address is described in section 1 13 1 The selected address will be treated as sender address To Enter the email address of the recipient in this field More than one email address is allowed the addresses must be separated by commas see picture 1 24 Cc The same function as the To field However this item is used in special cases where the message includes multiple addressee some of them only being informed of the issue by the message The addressees included in this section are not expected to reply to the message 31 Kerio WebMail Bcc The address entered in this field is hidden for the other recipients Blind copy is useful especially when a message is to be sent to more email addresses and you want to protect the privacy of one or more users Subject The subject stands for the message s name It should provide clear hint on the message content helpful for later reference Next to the fields for recipients addresses the To Cc and Bcc buttons are available see figure 1 24 These buttons open the search dialog see figure 1 25 where first and last names can be used to easily filter out particular email address to which the message would be sent The look up dialog scans only through the addresses includ
281. ontact we have been looking for 137 Kerio WebMail Mini Contacts list You can also use contact list to select existing contacts Unless a particular string is being searched contacts of all folders set in Kerio WebMail s user settings are displayed in the dialog To add a contact to the distribution list select it with the mouse pointer and click on Select Individual contacts as well as contact groups i e user groups sharing one email address and other distribution lists can be added to a distribution list One or multiple contacts can be chosen in contact lists by holding the Shift or Ctrl key and selecting items by the mouse pointer and then added to the distribution list by the Add to list button Search in private contacts only If this option is enabled the search will not be performed in any public contact folders In such a case only private folders and subfolders are searched through Enabling of this option may speed up the search under certain circumstances especially where public contact folders are large When done simply click on Close to close the dialog e If you want to add a contact which is not saved in any contact folder yet use the Add button In the dialog just opened enter the first and second name and email address Cancel Display name Diane Lawland E mail diane lawland info MV Save to Contacts Figure 2 17 Add Name Enter first and second name of the new distribution list
282. ook 2000 The installation of Kerio Outlook Connector in Outlook 2000 is different from the installation in previous versions 1 Outlook 2000 must have Service Pack 3 installed if the Service Pack is missing the installation of Kerio Outlook Connector will fail Outlook 2000 must be installed in the Corporate or Workgroup mode If the installation of Outlook 2000 is performed in the Internet only mode change the mode in Tools Options Email services gt Reconfigure email support the installation disc of Outlook 2000 might be required 2 Another difference applies to the new profile creation For more information about profiles and their creation in MS Outlook see chapter 6 2 1 After a successful installation of Kerio Outlook Connector create a new profile This can be done in the following ways e Creating of multiple profiles by a migration performed by the system administrator e Creating a profile by hand 248 6 13 Troubleshooting If a migration tool is used for profile creation click Tools gt Services and add the Outlook Address Book item to the profile If the Outlook Address Book will not be added to the profile contacts folders will not work properly If a profile is created by hand it is possible to follow the method described in chapter 6 2 1 The only difference is that it is necessary to add the Kerio Connect and Outlook Address Book services during creation Both services can be added to the prof
283. ook Connector Offline Edition Kerio Outlook Connector Offline Edition referred as Kerio Outlook Connector an MS Out look extension allowing strong cooperation of the Kerio Connect with MS Outlook This cooperation provides the following options e Email events notes contacts and tasks are stored in Kerio Connect Therefore they are available via the Internet from anywhere You can connect either by MS Outlook by Kerio WebMail or via another email client e MS Outlook can be switched to offline mode This implies that you can manage your email items also from home or on your business trips This means that your email can be managed even there where the Internet connection is too slow or there is no connection at all After reconnection to the Internet switching to online mode Kerio Outlook Connector synchronizes all changes with the mailserver and sends mail from Outbox e Kerio Outlook Connector supports folder management e In calendars meeting scheduling and in task folders assigning of tasks to other persons are supported e Kerio Outlook Connector allows setting of rules for incoming email These rules are stored at the server so they are applied globally i e mail will be sorted in the same way in Kerio WebMail and other email clients e Along with Kerio Connect Kerio Outlook Connector provides a proprietary antispam strategy e Kerio Outlook Connector allows searching in message bodies e Kerio Outlo
284. ook a resource follow these instructions 1 Open anew event enter its subject and time for which the resource should be reserved 2 Add the resource s email address to Invite entry e g carL company com 3 In the event go to the Scheduling tab 4 If the Free Busy calendar is working existing reservations can be viewed in it It is therefore easy to check right away whether the source is free or already booked by another user for the suggested time see figure 9 7 You may have noticed that there are also other attendees in the list shown in figure 9 7 Resources can be reserved either for usual appointment or for meetings see section 9 3 272 9 4 Resources e000 E Resource scheduling Calendar Invite John Wayne Diane Peterson boardroom flipchart Subject Resource scheduling Location Start Fri Oct 3 2008 1 00 Pm C All day event End Fri Oct 3 2008 2 00PM Duration 1 hours jay October 3 2008 9 10 11 12 13 14 15 16 n v fa t C Show all day All Attendees jsmith company com John Wayne Diane Peterson SD ya Tentative E Busy E Out of Office oO No information Figure 9 7 Resource reservation Resource calendars Each resource created in the system has its own calendar where all reservations are displayed Calendars of individual resources can be subscribed through the standard delegation process delegati
285. option also enables adding email addresses to the list of trustworthy users see below Do not treat messages as spam Spam whitelist The spam filter may mark even solicited message as spam if it bears some spam characteristics So called Spam whitelist enables to define senders who will not be considered as spammers by any means Their messages will not be marked as spam 106 1 13 Kerio WebMail configuration User settings Kerio Connect 7 Windows Internet Explorer Of x General mail Mail composing Spam others About IV Move spam to the Junk E mail folder Spam whitelist Do not treat messages as spam if the sender is on following list ablack othercompany com dpeterson company com info offers com jwayne company com wanted advertisement info I Add e mail address of original sender while sending reply I Also trust senders from my Contacts folder Figure 1 92 User settings Spam tab Add e mail address of original sender Upon each reply the email address of the particular sender now becoming an addressee is added to the Spam whitelist automatically This option determines that any email message replied is considered as non spam Any other messages sent from such addresses are automatically considered as non spam Also trust senders from If this option is enabled messages marked as spam which were sent from addresses included in the default contact folder are not moved to the S
286. or immediately to get the device wiped remotely e DirectPush Technology this technology allows mobile devices to keep open HTTP S connection with the server Whenever a new item is received or any change is performed in any folder changes are synchronized immediately e Global Address Lookup this feature allows look up of email addressed in contact folders Account settings To configure ActiveSync Exchange follow these guidelines 1 2 In Apple iPhone go to Settings gt Mail Contacts Calendars Select Add Account Select the Microsoft Exchange account type Enter the following account data Email Enter the primary email address consisting of username and domain e g jflyhigh company com where jflyhigh is a username and company com is an email domain Server Enter DNS name of Kerio Connect Username Enter username for login to your Kerio Connect mailbox Password Enter password for your mailbox Description This is an optional entry The description is helpful especially if you intend to use multiple accounts Use SSL This option allows encryption of any traffic between the server and the device It is highly recommended to keep the option enabled to protect your connections from debugging and misuse To enable traffic encryption it is necessary that an SSL certificate is installed in Kerio Connect To get the certificate go to the Kerio WebMail login page in Safari see section 1 2 and
287. or is a default message store Figure 6 9 The store checking option This option can be enabled disabled in the Tools Options gt Preferences menu see figure 6 9 6 3 Upgrade of the Kerio Outlook Connector Upgrades of Kerio Outlook Connector are performed automatically If a new version of Kerio Outlook Connector is available the module is updated immediately upon the startup of MS Out look Warning When the update is completed MS Outlook is restarted automatically The update process and the restart takes up to two minutes The automatic update includes check of versions of Kerio Connect and the Kerio Outlook Connector If versions of the server and the client do not match the user is informed that a different version of Kerio Connect is installed on the server and that the client should be updated see figure 6 10 Upon confirmation by the YES button the version is upgraded updated immediately or downgraded Kerio Outlook Connector A Kerio Outlook Connector must be updated before you can continue working with Microsoft Outlook If you choose Yes the update will be installed automatically Tf you don t wish to perform the update now choose No The next time you will try to open Outlook you will be prompted again to install it Would you like to install the update now Figure 6 10 Version collision notification 225 Kerio Outlook Connector Note If the server and client differ only in their buil
288. ork properly i e the Scheduling tab does not work correctly while the connection to Kerio Connect via MAPI is alright the problem might be solved by changing the URL address for connection to the Free Busy server After installation and upon each startup of the Kerio Outlook Connector and account configuration the correct URL address is set automatically it is not necessary to change it Problems might arise when the user changes the address for any reason If the address is not set correctly it is not possible to connect to the Free Busy server If any problems with connection to the Free Busy server arise check the following settings 1 In Tools Options open the Preferences tab see figure 6 28 and in the Calendar section click on Calendar options 250 6 13 Troubleshooting Preferences Mail Setup Mail Format Spelling Other Kerio Connect E mail Change the appearance of messages and the way they are handled Junk E mail E mail Options _ Customize the appearance of the Calendar J Default reminder 15 minutes Calendar Options Figure 6 28 Preferences 2 Inthe Calendar options dialog click on the Free Busy options button at the bottom of the window see figure 6 29 Advanced options A Enable alternate calendar English Gregorian Options When sending meeting requests over the Internet use iCalendar format
289. orts this feature In other client applications it is possible to view and edit any events without any restrictions by users with appropriate access rights This also implies that private events are not well secured e Private contacts and tasks Private contacts and tasks are kept in a folder on the server This implies that if a user shares a folder with another user private contacts and tasks are not available to this user The client application can download only such contacts and tasks which are not marked as private 247 Kerio Outlook Connector 6 12 Notes Kerio Connect supports note folders This implies that note folders are stores on the server and you can access them also via Kerio WebMail These folders work the same as the other supported folder types e note folders are stored on the server in the folder tree e public note folders can be created e note folders can be shared with other users and it is also possible to set access rights for other users To learn what note folders are used for as well as how to handle them refer to MS Outlook user guides 6 13 Troubleshooting 6 13 1 Spam Not Spam buttons displaying problems Sometimes it may happen that the Spam Not Spam buttons may be missing on the toolbar when the Kerio Outlook Connector or MS Outlook is started In such a case it is necessary to allow Kerio Outlook Connector in forbidden items of MS Outlook 6 13 2 Installation and configuration of MS Outl
290. other i e with Move Forward Reject etc It cannot be combined with the Discard the message action Discard the message The message will not be stored in any local folder This action cannot be combined with the Keep in INBOX action these two actions are contradictory Send notification Sends notification i e a short text message to a specified address typically to a cellular phone It is necessary to define even cellular phones by email addresses for example john bluemonday t mobile com The following macros can be used in the message text e from the notification will show the message sender or the address contained in the From field e from name the notification will show the name of the message sender 233 Kerio Outlook Connector e subject the notification will show the message subject e text the notification will show the message text Only the first 128 characters will be displayed To reduce the number of displayed characters edit the macro as follows text 50 the number in brackets represents the maximum number of characters displayed in the notification Send autoreply The automatic reply with a specified text The automatic reply will be sent to each sender s address only once a week so that the automatic reply does not create a loop in case there is an automatic reply set at the other end Stop processing more rules If the message complies with this rule no more rules will
291. ource reservation e access from anywhere provided that there is an Internet connection available Before we focus on features of calendar folders basic terminology will be addressed There are two most essential items events and meetings Events are calendar items with time scheduled whereas meetings are events where other participants are involved invited 54 1 8 Calendar Newevent be x a LZ 30 E ot 16 May 22 May week 20 lt lt today gt gt 16 May Monday 19 May Thursday 17 ont orapw 20 e a Figure 1 45 Calendar 1 8 1 Calendar view Several view modes are available for calendars Users can select a view type which they currently find the most useful In this section detailed descriptions of individual view modes are provided Users can switch between individual types of calendar views by clicking the appropriate icon in the toolbar Day view The day view is the most detailed one since it focuses the shortest period The schedule is divided into 30 minute periods market by a clock symbol on the left The current interval is highlighted in yellow color the first half hour of the 12th hour in the picture 1 46 The single day view header serves to better reference in the calendar In the left section the current day and date are displayed in the right section there is a thumbnail calendar icon with sliders The individual calendar events are ordered in a vertical timeli
292. p menu opened by right clicking on the attachment This opens a standard 29 Kerio WebMail dialog where the attachment can be saved Users can also use the pop up menu of the link the Save as option Reply to a message It is possible to reply directly to any message This can be done by the Reply button available on the toolbar see figure 1 22 The button includes a menu where it is possible to select from two options Reply to send the reply only to the sender or Reply All to send the reply to all addresses included in the original message Click on one of these buttons to compose the reply message The email address of the person who has sent the original message is entered automatically in the To field Note also that the subject of the message now contains the Re string This string indicates reply to previous message F E Reply E Reply all Figure 1 22 The Reply button menu The message can be also forwarded to other recipients Click on Forward to edit the selected message where the To and Cc fields are left blank because the system does not know who do you intend to forward the message to If you receive a message with the Fw string prefixing the subject you ll know that it is a forwarded message Fw detailed information regarding the today s meeting Message flag Each of the received messages can be marked by a flag in Kerio WebMail It is a little colored flag symbol that reminds users of the message
293. p up menu 1 12 3 Folder tools In section 1 12 2 instructions for creation of a new folder have been provided This section lists and describes actions which can be applied to folders Rename folders Folders can be renamed through their pop up menu as follows if Select a folder to be renamed and right click on it This opens the folder s pop up menu see figure 1 75 Click on Rename A dialog is opened where the item can be renamed Enter a new name and confirm changes by the OK button 91 Kerio WebMail Settings ey INBOX 1 om __Open in new window New subfolder Figure 1 75 Folder s pop up menu Rename Note For technical reasons it is not possible to rename default personal folders Therefore the Rename option is not available in their pop up menu Remove folders Folders can also be removed as follows 1 Select a folder to be removed and right click on it 2 This opens the folder s pop up menu see figure 1 76 V Gsetings Folders B ismith company com INBOX 1 Open in new window New subfolder Rename Figure 1 76 Folder s pop up menu Remove 92 1 12 Folder Administration 3 Click on Remove Kerio WebMail asks if you really want to remove the folder Once confirmed the folder is either moved to Deleted Items or it is removed immediately This depends on settings of the Delete messages permanently option in Keri
294. pam others About IV Move spam to the Junk E mail folder Spam whitelist Do not treat messages as spam if the sender is on following list ablack othercompany com jwayne company com I Add e mail address of original sender while sending reply I Also trust senders from my Contacts folder Figure 1 31 User settings Spam tab 39 Kerio WebMail It is also possible to add addresses to a special whitelist Messages sent from the addresses involved in the list will be considered as non spam To add an address to the whitelist users can use one of the following options 1 On the Spam tab in user settings see figure 1 31 2 Right click a message in the list to open the pop up menu and select Add user to spam whitelist This option prevents from moving solicited messages with some attributes of spam to the Spam folder Note The spam rule has higher priority than rules set in the Filters dialog box see chapter 1 14 If the filter includes any rule which in any way handles messages marked as spam the action set in this rule is ignored 1 6 6 Automatic check for email addresses Automatic check for email addresses helps to accelerate writing of addresses and ensures that the addresses entered will be correct Upon entering of first letters of email address in the address entry this feature uses all contact folders to look up all addresses matching the string The search focuses on items First Name Last
295. pam folder This option supposes that email addresses in one s contact list are trustworthy This option simplifies whitelist definition For details about spam see chapter 1 6 5 Others The Others tab enables users to customize this page For details about the Today page see chapter 1 4 Today After login This option makes the Today window open after user login to the Kerio WebMail interface 107 Kerio WebMail User settings Kerio Connect 7 Windows Internet Explorer Of x General mail Mail composing Spam others About Today After login IV Show Today page after login Messages Show these folders Choose Calendar Show this number of days in calendar 7 x Tasks Today tasks All tasks Sunday It influences weekly recurrences and calendar navigation Figure 1 93 User settings Today tab Messages You can click on Choose to select email folders which will be showed in the Today page Calendar Use this option to specify the number of days displayed on one page of the calendar folders Tasks On the Today page in the Tasks section users can specify whether only the tasks that are due today Today tasks or all uncompleted tasks All tasks will be displayed Calendar First day in week This setting takes effect in Kerio WebMail in two cases e Thumbnail calendar in calendar folders if Sunday is set as the first day of the week weeks in thumbnail
296. pany com minif Read mail New mail B jsmith company com new Folder subscribe shared folders INBOX new subfolder access rights Private G new subfolder rename mowe delete access rights Work E new subfolder rename move delete access rights amp Contacts os new subfolder access rights Private Cont new subfolder rename move delete access rights Figure 3 10 Folder Administration The links below each folder allow to manipulate with the particular items Each folder type includes different links in accordance with the particular folder type s options The following links are available New folder New subfolder Click the link to create a new folder The new item will be a subfolder of the folder to which the link belongs Rename The rename link opens a dialog where the folder s name can be changed available only for user defined folders Default folders cannot be renamed Move The move link can be clicked to move the folder within the folder tree Clear Use this link to delete the folder 150 3 5 User Settings Subscribe shared folders This option is available only for root folders Click on the link to open a dialog where a shared folder can be subscribed Sharing of folders is described in chapter 1 12 5 Access rights To share the folder with other users or to remove access rights click on the access rights link Sharing and s
297. pport includes the option of searching for contacts in the Kerio Connect s LDAP database and since Mac OS X 10 3 also of bi directional synchronization of contacts with Kerio Connect s user accounts The simplest and fastest way to configure Apple Address Book is by using the Kerio Connect Account Assistant autoconfig wizard For details see chapter 8 12 1 LDAP searching settings 12 1 1 Mac OS X 10 2 Jaguar In this version Kerio Connect supports search in the Kerio Connect LDAP database The option of search in LDAP database allows automatic check for email addresses during message composition in Apple Mail All addresses included in the LDAP database addresses of all Kerio Connect accounts are checked Apple Address Book parameters can be set under Address Book Preferences 1 Switch to the LDAP tab 2 Specify the Server item with the DNS name or the IP address of the host where Kerio Connect is running and the LDAP port for the server SSL secured LDAP can be used for the traffic However in such a case it is necessary to authenticate by a trustworthy certificate for details refer to chapter 9 9 Apple Address Book connects to Kerio Connect by encrypted connection using the LDAP Start TLS extension It is necessary to follow these steps when setting the encrypted communication on the Address Book Preferences LDAP tab 1 enable the Use SSL option 2 change the default port 636 to the port used in Kerio Connect
298. provides support for a wide range of features of the Apple iCal application Supported features are showed in table 1 1 Calendar type Technology Description Calendars located locally CalDAV CalDAV account enables to synchronize Apple iCal calendars with mailbox in Kerio Connect Web Calendars iCalendar iCal Support for iCalendar allows to locate a calendar in Kerio Connect or to subscribe a calendar on the server for reading in Apple iCal Table 11 1 Support for Apple iCal The simplest and fastest way to configure iCal is by using the Kerio Connect Account Assistant autoconfig wizard For details see chapter 8 11 1 CalDAV support Since Mac OS X 10 5 Leopard Apple iCal supports the CalDAV protocol This protocol is also supported by Kerio Connect making it possible to use the protocol for communication between both applications Synchronization over CalDAV features the following options e synchronization of calendars e synchronization of To Do with the Tasks folder in the mailbox e scheduling of meetings e resource scheduling e delegating folders e providing information regarding availability of Kerio Connect users e setting of private events in calendars featured on Apple iCal 3 0 3 and higher 290 11 1 CalDAV support 11 1 1 Automatic configuration Kerio Technologies have developed a tool for automatic configuration of CalDAV accounts in Apple iCal This implies that now you simp
299. r The reading pane is an area where the message body is displayed message body images etc It can be located in the upper or lower part of the window down on the right see figures 1 19 and 1 20 or hidden If the window is hidden message contents are displayed in separate windows The reading pane can be enabled or disabled in Settings User settings are described in detail in chapter 1 13 1 27 Kerio WebMail G Newmal A Repy Q Forward Pism amp i x Q Search Clear 4 4 Page 1 of 1 gt Diane Peterson Photos from Greek 05 49 PM 6851 kB A John Wayne Warning 05 45 PM 2 kB a John Wayne Re Meeting 05 45 PM 3 kB From Diane Peterson lt dpeterson company com gt To jsmith company com Date 07 10 2006 05 49 PM Attachments Photos zip 5150 kB Subject Photos from Greek Hallo as you remember I promised you photos from my holiday in Greeks Here they are I hope you will enjoy them Diane Figure 1 19 Message reading A Newmal Reply 3 Forward Qispm ib x gt Q Search Clear lt 4 Page 1 of 1 gt From Received From John Smith lt jsmith company com gt Subject Te a To dpeterson company com John Wayne lt jwayne company com gt SALES lt SALES company com gt notebook company com A Luigi Palmera 04 57 PM boardroom company com Congratulations Date 05 30 2006 01 50 PM John Smith 05 30 2006 10 30 AM A
300. r a successful login to Kerio WebMail Mini is divided into three sections The first part contains a tree view of folders which can be hidden see chapter 2 1 and the second part lists the content of the folder currently selected based on the folder type Mail or Contacts The third section is the toolbar its appearance depends on the type of folder currently selected 123 Kerio WebMail Mini Kerio Connect WebMail Username Password Login Use WebMail Mini Integration with Windows Figure 2 1 Users logged in 2 1 User folders As in the full version user folders are organized in a tree see figure 2 2 Click Hide folders in the toolbar to change the structure to a menu in the lower left part of the toolbar The Hide folders option changes to Show folders and you can switch back to the original folder structure Folders add edit folders B jsmith company com C3 INBOX 9 Private Work 8 amp 3 contacts Private Contacts Deleted Items 8 Drafts Junk E mail NevyZadana posta Sent Items C Public folders Contacts Figure 2 2 Folder tree 124 2 1 User folders Note In the version for mobile devices folder hierarchy is automatically hidden and available only through a menu Administration of user folders The folder administration system works in the similar way as the system in the full version of Kerio WebMail but its functionality is slightly limited You can add a
301. r rights are addressed in the following section Reservation management In certain situations it is necessary that a resource is booked even if it has already been reserved or that there is no other way than to make the reservation by a phone call For such purposes there exists a user with special rights who is a manager of the company resources Resource managers can access resource calendars with administration rights This implies that they can edit remove or move reservations in the particular resource calendar They can also create new reservations If you are a resource manager first it is necessary to subscribe calendars of all resources that you would manage 1 Right click on the Kerio Outlook Connector Store root folder and select the Properties for Kerio Outlook Connector Store option from the context menu 2 In the dialog just opened go to the Folder Mapping tab 3 In the User Name field enter name of the resource If the resource is not created in the primary domain insert its full name including the domain e g car1 company com and click on Add see figure 6 26 This adds the resource to the list of subscribed folders Outlook Today Kerio Outlook Connector Store Prope Ki Ea User Name boardroom company com Calendar projector company com Figure 6 26 Context pop up menu of the root folder 246 6 11 Private items 4 If you are a manager of multiple resources subscribe
302. rd Simply confirm all settings and close the wizard to install the certificate 243 Kerio Outlook Connector The other option is to download the certificate from page Integration with Windows Mac Linux A link to this page can be found on the Kerio Connect WebMail login page Click on Download SSL certificate to save or install the certificate on your computer 6 10 Resources Kerio Connect now provides an electronic management of resources shared by employees of your company Resources are rooms and devices available in the company such as OHPs whiteboards cars etc Resource management allows to e book a resource for a particular time e view current resources and their reservations in the Free Busy calendar for details on Free Busy calendars and information on appointments see section 6 9 when planning reservations e subscribe resource calendars by using standard sharing delegation e set the resource manager who can decide on priorities in case of any collisions in reservations Resources can be booked by using the existing calendar system Resource reservation is based on creating of en event The feature works similarly as appointment scheduling The main difference is that the Attendees tab must include the resource selected from the contact list it can naturally also include contacts of attendees In the Free Busy calendar you can see whether the resource is available for the scheduled time or not Note To make
303. ree busy information Vv This DAV service requires a secure connection SSL _ Override default DAV port 443 Figure 9 15 Setting secure version of WebDAV for connections to the Free Busy server Edit Account Account Settings Options Delegate Security __ Public Folder Settings Public folders server ail company com public This server is also used for free busy information _ This DAV service requires a secure connection SSL _ Override default DAV port 80 Directory Settings LDAP server Vv This server requires me to log on Vv This LDAP server requires a secure connection SSL Vv Override default LDAP port 636 Maximum number of results to return 1000 z Search base Figure 9 16 Setting the secure LDAP 283 MS Entourage support Importing SSL certificate This chapter describes the situation where Kerio Connect uses a self signed certificate and a user tries to connect to it via SSL DAVS and LDAPS in MS Entourage The security system of Mac OS X does not trust certificates which are not signed by a trustworthy certification authority so called self signed certificates Kerio Connect uses the self signed certificate by default To make Mac OS X systems accept the Kerio Connect s self signed certificate do the following 1 Run Safari and specify the corresponding URL to login to Kerio WebMail SSL secured protocol must be used for the connection to the server This implies t
304. ress Messages signed in MS Outlook Senders who use MS Outlook with the Kerio Outlook Connector however this problem can arise even if some obsolete email clients are used can send digitally signed messages in a format that is not supported by Kerio WebMail This problem can be solved by allowing sending of digitally signed email messages in MS Outlook as clear text messages If your messages are digitally signed in MS Outlook check the Send clear text signed mes sage when sending signed messages option under Tools gt Options on the Security tab see figure 1 17 This option provides that also Kerio WebMail users may read the message 24 1 6 Email Other gt Spam Out of office Preferences Preferences Mail Setup Mail Format Spelling Security Encrypted e mail Rs Encrypt contents and attachments for outgoing messages T Add digital signature to outgoing messages IV Send clear text signed message when sending signed messages J Request S MIME receipt for all S MIME signed messages Default Setting z Settings Figure 1 17 Setting verification of digitally signed messages in MS Outlook Note The settings shown here applies to MS Outlook 2003 For other versions of MS Outlook the settings may differ slightly In MS Outlook 2007 this setting can be found under Tools gt Trust Center gt E mail Security Problems with Back and Forward buttons Also note that the Back and Forw
305. rmative rejection message at once gt New task Kerio Connect 7 Windows Internet Explorer of x GA Send F Save and close Q Recurrence General Co workers Name lt E mail gt John Smith lt jsmith company com gt John Wayne lt jwayne company com gt 0000 Diane Peterson lt dpeterson company com gt 2 Amanda Black lt ablack company com gt 000 Alain Lowland lt alain lowlandeu gt O00 Jane Houston lt jhouston othercompany com gt 2 m Select Add Bek amp amp amp amp Figure 1 67 Co workers Co workers and their addresses can be added to the list by the following methods e Use the Select button to search attendees in contacts Simply look up and add any co workers included in your contact folders The dialog allows setting of the following options Folder The menu includes all contact folders in the mailbox including public and subscribed contacts Search for Enter a string which will be used as search criteria i e any addresses including the string will be searched First letters of first or second name or username the part of address preceding the at sign can be used as the string The search string is not case sensitive 82 1 10 Tasks gt Contacts Kerio Connect 7 Windows Internet Explorer OF x Folder all contact Folders x Search for Search C Display name mal OOOO O company E lain Lowland alain lowland eu Amanda Black ablack co
306. rowse Figure 2 9 New mail The message body consists of the text and attachments if any The form header includes various buttons allowing basic operations with the message Send The message will be sent to the addresses entered into the To Cc and Bcc fields Save as Draft The message will be moved to the Drafts folder where it can be opened edited and sent Contacts Use the Contacts button to search for a contact address and to add it to a corresponding field To Cc or Bcc Only the standard contacts folder and the standard public contacts folder are searched through Attach Use this button to attach a file to a message At maximum three files can be attached After its first use the button is hidden You cannot append more than 3 files at once to one message TIP To attach more than three files the following trick can be used e Attach the first three files and save the message as a draft e Open the message draft and attach other files three attachments can be added at one turn y 4 Warning Each attachment appended must not exceed the limit set by the administrator in Kerio Connect Otherwise the particular message will not be delivered 131 Kerio WebMail Mini Message reading New messages are delivered to the INBOX folder by default folders for incoming messages can be specified in the rules see chapter 1 14 The unread messages are marked in bold The number of
307. rted by Kerio Connect While some of these applications are supported directly i e no additional installations are needed it is only necessary to perform specific settings others require installation of supportive modules and extensions In addition to external applications this document also addresses the Kerio WebMail interface which is used to access user data and email accounts stored in the mailserver via the most wide spread web browsers such as Internet Explorer Firefox or Safari This guide addresses features and configuration of the following applications and interfaces Kerio WebMail Kerio WebMail is a comfortable web interface which can be used to maintain email calendars contacts and other folders saved in mailboxes on a particular server Kerio WebMail is available in two versions e Kerio WebMail full version designed for most of supported browsers see chapter 1 e Kerio WebMail Mini a special lite edition designed for unsupported browsers or for computers with slow Internet connection see chapter 2 and for mobile devices see chapter 3 Microsoft Outlook Support for Microsoft Outlook is allowed by two extension modules which enable better exploitation of Kerio Connect s groupware features e Kerio Outlook Connector Offline Edition is an extension for MS Outlook allowing smoother cooperation of MS Outlook and Kerio Connect Kerio Out look Connector Offline Edition supports groupware features
308. ry 1 Right click on the contact folder 2 Inthe context menu select Properties 194 5 4 Calendars 3 4 This opens a dialog where the contact folder properties can be edited Open the Outlook Address Book tab see figure 5 6 Contacts Properties Folder Sharing Folder Synchronization General Outlook Address Book Activities 8 Contacts V Show this folder as an e mail Address Book Name of the address book Public contacts Figure 5 6 Show this folder as an e mail Address Book Enable the Show this folder as an e mail Address Book option and click OK to save settings 5 4 Calendars This section describes which actions besides creating changing and removing of events allow connection between MS Outlook and Kerio Outlook Connector There is no doubt that the main advantage is the option of meeting scheduling and management of web calendars only in MS Outlook 2007 5 4 1 Appointments Meeting is a special type of calendar event allowing adding and management of other attendees for details refer to chapter 1 8 7 1 2 Open a new event dialog to enter subject and site where the event meeting will take place Click on Scheduling e and enter individual participants of the meeting see figure 5 7 When attendees are added free time of individual attendees is displayed in contrast with level of their busy ness shown by blue color MS Outlook does not suppor
309. s Options Choose the data you want to synchronize Calendar E mail Tasks Finish Menu Figure 4 14 ActiveSync folder synchronization settings Synchronization of email and calendar allows additional settings Select Calendar or E mail and click on Menu In the menu just opened select Settings see figure 4 15 This opens a amp nbsp dialog providing options in accordance with type of item to be synchronized Options ay Choose the data you want to synchronize Contacts E mail Tasks 1 Settings Finish Figure 4 15 Folder synchronization settings Menu 163 Data synchronization with mobile devices Calendar Sync Options The Calendar Sync Options dialog see figure 4 7 includes a menu where is can be set how old data will be synchronized Synchronize only the past 2 Weeks 4 gt of appointments and all future appointments Figure 4 16 Folder synchronization settings calendar New events will be synchronized without exception However to shorten the time needed for synchronization it si possible to set the maximum age of events to be synchronized it is not necessary to synchronize old data where the information will not be needed any longer By default data up to two weeks old is synchronized If you need to synchronized also older data change the settings In such a case bear in mind that at least the first synchronization may take longer E mai
310. s The basic difference is that the toolbar is divided in two parts one of them located above and the other below the main window The following sections provide hints on where features known from the desktop version of Kerio WebMail can be found and on how to use them 142 3 1 Message reading j Internet Explorer Pang Til 4s X af http mail company com mini Photos Diane Peterson Fw Attention go John Wayne Re Warning Move to folder v INBOX m Logout Settings Add Edit folders Figure 3 1 Kerio WebMail Mini INBOX folder 3 1 Message reading Messages can be read right away in Kerio WebMail Mini since the INBOX folder see figure 3 1 is opened immediately after a successful login To open a message click on its subject formatted as a link This opens a window including the message body toolbar and several buttons allowing further operations regarding the message see figure 3 2 Internet Explorer fag Til q X gf http mail company com mini v ZEE From John Wayne lt jwayne company com gt Add To jsmith company com Date 10 16 2006 09 52 4M Meeting Hello guys just want to remind you that the meeting takes place in Room 256 Figure 3 2 Message viewing 143 Kerio WebMail on mobile devices 3 1 1 Toolbar The email toolbar contains the following options Read mail Click on Read mail to view the list of messages included in the current fo
311. s O Where the To line contains address O Where the Ce line contains address x 2 Select the Actions for your rule O Reject message return to sender O Keep in INBOX al Discard the message O Send notification x 3 Rule Description click on an underlined value to edit it Apply this rule after the message arrives Where the From line contains spam cz Discard the message 4 Name of the rule Discard the message from server spam cz Cancel Figure 6 16 Rule Editor Where the From line contains address The From entry contains the string Where the To line contains address The To entry contains the string Where the Cc line contains address The Cc Copy To entry contains the string Where the Sender line contains address The Sender entry includes the string This entry is often contained in messages sent automatically mailing lists etc where it stands for the From entry Where the Subject contains specific words The Subject entry contains defined string s Kerio Connect spam filter can be set so that the Subject entry will include results of antispam tests the value is represented by asterisks Using this feature spam may be filtered easily Simply insert the number of asterisks that will specify the rule Messages that match this rule will accept this specification Where the message has an attachment At least one attachment must be appended to the message 232 6 6 Rule
312. s see chapter 1 12 1 11 1 Viewing the note list In Kerio WebMail notes are shown in a list including note names date of creation and specific colors Colors can be important Each color stands for a value Colors can represent for example topics and areas or levels of importance By default up to 20 notes are listed on one page To change number of notes displayed on a single page use the Settings section in Kerio WebMail see chapter 1 13 1 The task will be forwarded in the iCalendar format ics 86 1 11 Notes Sorting notes by columns The detailed information on individual notes is displayed in the columns Each column enables sorting notes by information Click the column heading to sort notes in the ascending or descending order see the arrow next to the column name by alphabet time or color depending on the column contents Note For listing by subject items are sorted by the alphabet of the language set in Settings as preferred the General tab for details see chapter 1 13 1 In result if for example English is set as preferred and subjects are in German subjects will be ordered by English alphabet and some specific national characters may also cause problems in sorting Adding and deleting columns Users can customize the appearance of the table and the information shown The columns can be added or deleted Right click the table header and specify the column settings in the Select fields windo
313. s ID _ None Setup Assistant Cancel Cok Figure 9 4 LDAP settings Account name Name of the account used for reference only LDAP server DNS name or IP address of the computer where LDAP server is running e g mail company com or 192 168 1 10 This server requires me to log on This option must be used if you want to use the LDAP database in Kerio Connect since the LDAP server in Kerio Connect does not allow anonymous connections e Account ID user name When connecting to the Kerio Connect s LDAP database it plays a role whether the user is created in the primary domain If the user is created in a domain which is not primary the username must include the domain for the specification This implies that the Account ID pattern will be 268 9 2 Connection to the LDAP server Search base as follows user domain jwayne company com If the user is created in the primary domain simply use the user jwayne pattern for the specification Password user password Edit Account Account Settings Options Server options 4 gt Maximum number of results to return 100 Search timeout 60 seconds shor Long Search base Use simple search filter Assist Me Cancel o Figure 9 5 LDAP settings Specify a location of contacts in the LDAP database see above If the entry is not specified all subscribed contact folders will be searched through If you want to access
314. s Read only Resource flipchart company com Read only User jwayne company com Read only Manage access to my account Figure 11 13 Context pop up menu of the root folder 3 In the list of delegated folders check all resources that you will manage Delegated calendars then appear in Apple iCal immediately 11 1 6 Availability Availability in Apple iCal is a calendar feature which allows extended setting of Free Busy calendars details on Free Busy calendars are provided for example in section 9 3 These advanced settings address working hours of employees Simply said availability makes it possible for appointment setters to check in which hours you are available at work Availability settings To set availability in Apple iCal follow these simple guidelines 1 Goto iCal gt Preferences 2 On the Account Information tab you can find the Availability item see figure 1 14 where you can execute desirable settings 301 Apple iCal Support Account Information Server Settings Delegation Description jsmith company com Username jsmith company com Password sesseeeeeess Full Name User jsmith company com Refresh calendars Every 15 minutes 4 Availability fa Weekdays 8 00AM i to 6 00 pm f O Custom Edit Figure 11 14 Checking availability in Apple iCal 11 1 7 Delegation of calendars CalDAV account in Apple iCal allows delegation of calendars located in Kerio Connect
315. s already expired items marked red etc These attributes are shown at figure 1 11 Quota server administrators can set a so called quota and apply it to particular mailboxes The quota is a limit for number of messages and for diskspace reserved for the mailbox The Quota section informs users if quota is set and how much of the reserved mailbox capacity is left When the mailbox is full the server generates an automatic message recommending to remove some messages in the mailbox and sends it to the corresponding user If the user ignores this warning other mail will not be delivered to the mailbox since no more capacity is left Messages by default this section shows all unread email in Inbox In the Kerio WebMail user settings it is possible to allow also displaying of other email folders Details on where and how these settings can be done are addressed in chapter 1 13 1 1 4 4 The Kerio WebMail pop up menu The Kerio WebMail s pop up context menu opened by right clicking on an object folder message note etc provides a list of actions The pop up menu is always associated with a particular object This implies that right clicking on an email message opens a menu this menu is shown at figure 1 12 which includes options different from the options included the pop up menu associated with the Tasks folder opened by right clicking on Tasks in the folder tree Open Print Reply Reply all Forward _ Forward
316. s are set in the public calendar so that everybody can see when the events happen and view their details while the person who is responsible for setting of such events can see who is available for the corresponding event Another advantage of this feature might be for example sharing of public contacts across the company 5 10 Sender details settings In Kerio Outlook Connector configuration it is possible to set sender s parameters This includes setting of display name outgoing address and reply address These settings can be defined in Tools gt Options on the Kerio Connect tab upon clicking on Customize sender This opens the dialog where the sender s details can be set see figure 5 21 215 Kerio Outlook Connector Offline Edition r Customize Sender Name Email address Custom Settings Name Email address Reply To address Figure 5 21 Account settings sender information settings Name The name that appears in sent email messages Email Address The email address from which the messages are sent Address for replies Address to which replies will be sent the Reply To item In the figure the jsmith company com reply address is used This address will be inserted in the To field as the reply address Then the reply will be sent to jsmith company com 216 Chapter 6 Kerio Outlook Connector Kerio Outlook Connector is an extension to MS Outlook It allows scheduling and sharing dif
317. s for incoming messages Where the message size is more less than size The message size exceeds the specified value To specify the size you can select from the following units bytes B kilobytes KB and megabytes MB Where the message was detected as a spam Spam are undesirable messages sent to users You can use the Kerio Connect antispam filter to protect your users from such messages This filter uses special header items which include message evaluation and information about applied antispam testing For all messages This rule is valid for all incoming messages Select the Actions for your rule select an action that will be taken for messages matching with condition in section 1 Move the message to a specified folder Move the message to the selected folder you can choose a folder from a list You can also specify shared or public folders in one of the following forms user shared_folder or public public_folder if the appropriate user has write rights for this folder Warning If a folder is renamed that a rule is created for name of the folder in the rule is not changed Therefore it is necessary to do this manually Forward the message to an address Forward to a specified address In this case no other actions are performed Reject message return to sender The message will not be stored in a local mailbox and the user will never be informed about it Keep in Inbox This action must be combined with an
318. s marked as spam incorrectly by the system move it to Inbox 324 13 1 Apple Mail 10 4 For more comfortable moving of spam to Junk E mail use the Junk button on the Apple Mail toolbar This option is helpful where spam was let into INBOX and was not marked as spam Simply select such messages and click on Junk Once the button is clicked the message selected is moved to the Junk E mail folder and the filter learns to mark similar messages as spam Warning Unfortunately it is not possible to add a Not Junk button for cases where legitimate messages are marked as spam This happens because the message was marked as spam in Apple Mail but it was not moved to Inbox and the spam filter would not be capable of learning the features of the message The Junk button settings To make the Junk button work correctly and move email to Junk E mail perform the following settings 1 Select the Preferences item in the Mail menu 2 This opens a dialog with Apple Mail settings Click on the Junk Mail icon to open the Junk Mail tab see figure 13 1 3 Make sure that the Perform custom actions Click Advanced to configure is set for the When junk mail arrives item If not change the setting 4 Click on Advanced 5 to open another configuration dialog and fill the Perform the following actions entry in as described below see figure 13 2 325 Support for Apple Mail Mi Enable junk mail filtering When jun
319. s of the person to whom you want to assign the task 4 Click on Send to assign the task The task is now sent to the addressee s mailbox where it can be either accepted or refused by the mailbox user If the task is accepted it is moved to the Tasks folder automatically Upon each update of the task s status an email message with information on changes is sent to the person who created the task 5 6 Notes Kerio Connect supports note folders This implies that note folders are stores on the server and you can access them also via Kerio WebMail These folders work the same as the other supported folder types e note folders are stored on the server in the folder tree e public note folders can be created e note folders can be shared with other users and it is also possible to set access rights for other users To learn what note folders are used for as well as how to handle them refer to MS Outlook user guides 5 7 Rules for incoming messages Kerio Outlook Connector allows setting of rules for incoming email These rules sort new email automatically in accordance with our criteria settings How does it work If rules for incoming mail are not defined all new email is delivered to the Inbox folder where we can read it and sort items to folders manually Rules for incoming email simplify this complicated 201 Kerio Outlook Connector Offline Edition procedure The rules defined for incoming email sort incoming items a
320. s possible to subscribe to calendars stored in Kerio Connect and or iCal calendars stored on any other server supporting the WebDAV protocol and the iCalendar format To subscribe your own Kerio Connect s calendar in Apple iCal follow these guidelines 1 Log in the Kerio WebMail interface Warning It is necessary to connect via HTTP not HTTPS otherwise the link will not be displayed correctly 2 Go to Settings Integration with Mac OS X 3 On the Integration with Mac OS X page in section Apple iCal click on the Subscribe to my calendar link 4 This opens Apple iCal where you just confirm the calendar offered for download 306 11 2 Support for the iCal standard Calendars can be subscribed through the Calendar gt Subscribe menu This option opens a dialog see figure 11 18 where URL address can be specified and detailed authentication and refreshing parameters can be set the entire calendar is downloaded for each refresh The address must follow this pattern http server_name ical path To subscribe the default calendar folder which belongs to your mailbox in Kerio Connect enter the URL in the following format http server_name ical It is also possible to subscribe another user s calendar if the user shares it for you For the login URL use the following pattern http server_name ical user domain or http server_name ical domain user_name It is also possible to subscribe anot
321. s rights are set save settings by clicking on OK Sharing can also be disabled by selecting Remove access rights for user or group and checking user s or group s for which the access will be disabled Again click OK to save the settings 126 2 2 Toolbar Kerio Connect Read mail New mail Settings Logout Access rights of folder Jokes C Add access rights to User x with permission level Reader x Remove access rights for user or group C B amp jwayne company com Editor amp dpeterson company com Reader Back Figure 2 5 Removing access rights for a folder 2 2 Toolbar The Kerio WebMail Mini toolbar is different for individual folder types Toolbar in email folders Kerio Connect Read mail New mail Settings Hide folders Search Advanced Logout Figure 2 6 Toolbar email Read mail Click this link to switch the Kerio WebMail Mini to the INBOX folder New mail Use this option to open the dialog box for message composing for more information see chapter 2 3 Settings Click this link to display the page with user settings The individual options are described in detail in chapter 2 5 Hide Show folders Click this link to change the folder structure from the dialog window to a simple selection menu and vice versa Search Mail folders use the field located in the toolbar to search for messages The Subject and From or To fields are searched through in the Sent ma
322. s will not be able to log in to Kerio Connect It is therefore recommend to use only non diacritic characters for passwords Change password Kerio Connect 7 Wind ii Ea Old password Joceeee New password Jocccceece Confirm new password occccccee cea Figure 1 100 Change password 112 1 13 Kerio WebMail configuration Warning If a user connects to an account which is mapped from the Apple Open Directory and they authenticate against the password server the password cannot be changed 1 13 4 Integration with Windows Mac OS X Linux Integration with Windows Mac OS X Linux is a handy tool that helps use Kerio Connect and its features even more effectively and in a more comfortable way It is actually a web page where you can find for example download links for client extensions and URLs of your calendars which can be used for connection via the iCal and CalDAV protocols Content of this page differs depending on the operating system on which it is viewed According to this fact it offers relevant options The content also respects whether you are connected via HTTP or HTTPS It also recognizes whether you are connecting via a mobile device In such cases it offers also download of the Kerio Connect s SSL certificate for details on the SSL certificate see section 4 2 1 13 5 Keyboard shortcuts used in the Kerio WebMail Shortcuts for editing of contacts events distribution lists and notes e Ctrl S
323. s with the corresponding account in Kerio Connect The offline mode is helpful especially for users with notebooks who make frequent business trips and need their email accounts even when they are not currently connected to the Internet Upon switching to online mode all new messages events and tasks are synchronized with the server s store automatically Kerio Outlook Connector informs of switching between online and offline modes and about current synchronization progress and status by a special icon in the systray s notification area see figure 5 3 The icon informs about the following situations 190 5 2 The Online Offline mode Kerio Outlook Connector Offline myc 11 32 sine KS wy 11 32 F Y 11 32 Figure 5 3 Synchronization status online synchronization offline e Synchronization in progress a blue right pointing arrow is displayed at the icon e MS Outlook is running in the offline mode red down arrow is displayed at the icon 5 2 1 Offline mode settings By default the online mode is set in MS Outlook To switch to the offline mode click on Work offline in the File menu available on the main toolbar If MS Outlook loses connection to Kerio Connect it is automatically switched to the offline mode If you close MS Outlook in the offline mode it will be opened in offline mode next time it is started If you want to change this disable the offline mode manually in the File menu 5 2 2 S
324. saving time Thus the real shift of the local time from the GMT may vary in the course of the year Kerio WebMail considers the winter time and the daylight saving time for the selected time zone automatically Kerio WebMail shows the time zones in the following manner GMT 12 Fiji GMT 6 Easter Island The counterpart of the zero meridian is so called date line which makes a division between the GMT 12 a GMT 12 time zones The date line is not a meridian because it does not form any connection between the North and South Pole It just separates two time zones so that one state does not belong to two different time zones at a moment When you cross the line from the east to the west a day is added When you cross from west to the east a day is subtracted 1 15 1 Change of a time zone The time zone is set by the Kerio Connect machine time by default It can be changed in Kerio WebMail in the user settings on the General tab see chapter 1 13 1 Warning When the time zone is changed the time of entering the events and meetings into the calendar is affected 121 Kerio WebMail 1 15 2 Events in different time zones For the delivered messages as well as event settings Kerio WebMail shows the time of the time zone currently selected The following text illustrates setting of events for different time zones and the time shown The events in Kerio Connect are stored together with the information about the time zone in
325. second names Unlike a contact folder the address book does not include additional information to first and second names and the corresponding email address Address books are simple lists of possible recipients of email meetings and delegated tasks e Contacts the folder including user contacts These folders can be private public or it is possible to subscribe a shared folder Each contact item includes first name second name and additional info such as address phone numbers email addresses dates of birth etc Address books do not include this information In MS Outlook any contact folder can be added as a directory to Outlook Address Books All contact items included in the subscribed contact folders will then be searched through when the function of automatic completion of email addresses is applied Once a contact folder is added full names and an email addresses of all contacts included in the particular folder are added to the address book Other information associated with contacts are not transferred to address books It is not possible to search in contacts address book for example by date of birth or department Warning The search criteria is first and second names in contacts the Full name item It is not possible to search by usernames or email addresses 193 Kerio Outlook Connector Offline Edition Connection of a folder as a directory does not influence the contact folder The data is not change
326. see section 1 12 5 e Subscribed folders folders owned by another user which are shared and can be viewed edited or administered by the current user depending on special rights assigned by the owner For details on subscription of folders refer to section 1 12 6 1 12 1 Root folder The root folder is the primary folder on the top level in the folder tree Its default name usually consists of the username and the domain see figure 1 73 Root folder is accessed through the pop up context menu opened by right clicking see figure 1 73 New folder Use this option to create a new folder Rename The root folder can be renamed Subscribe shared folders This option allows connecting to the folders shared by other users for detailed information about subscribing refer to chapter 1 12 5 89 Kerio WebMail amp gt Gh sSettingsv Folders D Hii 3 iwsox 1 New folder a anand Subscribe shared folders H Deleted Items Drafts Junk E mail E Notes RSS Feeds g Sent Items yf Tasks 4 Public folders Figure 1 73 Context menu of the root folder Mail filters In Kerio WebMail it is possible to create filtering rules for the incoming messages For detailed information about filtering rules refer to chapter 1 14 1 12 2 Creating folders Any new folder is created as a subfolder of an existing folder To create a folder on the top level create it as a sub folder of the root
327. see the icon at figure 4 20 and open it Figure 4 20 Icon of Mail For Exchange 1 3 0 167 Data synchronization with mobile devices 2 Inthe application select the Sync mode option see figure 4 21 4 Mail for Exchange Pe xe j f 7 Reet Mail for Exchange 0 Current status Disconnected handset offline Last sync 13 09 2006 11 20 am View log Figure 4 21 Mail For Exchange welcome page 3 In the menu just opened select the Edit profile option see figure 4 22 x INi Mail for Exchange Rf Mail for Exchange Open Synchronise Delete profile Full resync View log Figure 4 22 Options Edit profile 4 In the Profile menu select Connection see figure 4 23 5 This opens a dialog for connection to the server The first section to be set is the Connec tion tab see figure 4 24 The following parameters are to be set here 168 4 6 Nokia Eseries E cs Mail for Exchange rh pe sian 5 z w Profile 0 Credentials Sync content Sync schedule Calendar Contacts Figure 4 23 The Edit profile menu PY Mail for Exchange Connection Wy inail company com Secure connection i Access point HP Connection o1 Figure 4 24 The Connection dialog Exchange server Enter the server s internet name or IP address Secure connection The Secure connection option allows encryption of any traffic between the server and the device It is highly recommended to keep
328. selected messages The Checked messages menu contains standard actions that can be performed with selected messages Move to folder The messages will be moved to a selected folder Click OK to confirm the action Copy to folder The messages will be copied to a selected folder Click OK to confirm the action Clear Selected messages will be removed or moved to Deleted Items depending on setting of the Delete messages permanently option for details see section 2 5 Mark as read The messages will be marked as read by default Mark as unread The messages will be marked as unread by default Set flag The flag will be added to message s For details about the message flag and its usage see chapter 1 6 2 129 Kerio WebMail Mini Delete flag The flag will be deleted For details about the message flag and its usage see chapter 1 6 2 Forward The selected messages will be forwarded as attachments To forward only one message in the email body use the appropriate action for this message in the message list Warning The actions in the menu depend on access rights settings for the displayed folder for more information about the access rights to folders see chapter 1 12 This means that read only public and subscribe folders cannot be removed or edited Therefore these options are not included in the menu lt d When performing an action for one message only you can click some of the icons in the Action co
329. sent one or more characters Examples e atch matches batch match patch catch latch hatch ratch natch and watch e xeach matches each beach preach peach reach leach teach bleach and other words e bmp atch matches batch match and patch but not catch latch hatch ratch natch or watch Kerio WebMail Note If you need to find a string which includes square brackets use or wildcard in the matches entry instead of them does not match The entry must not match the expression The default value is contains The following conditions are possible Where the recipient s address To or Cc line is The specified string must be included in the To or Cc line Where the sender s address From is The specified string must be included in the From entry Where the To address is The specified string must be included in the To address Where the Cc address is The specified string must be included in the Cc address Where the Sender address is The specified string must be included in the Sender address This item can be usually found in automatically generated messages email conferences etc where it replaces the To field Where the subject contains words The specified string must be included in the Subject entry Kerio Connect spam filter can be set so that the Subject entry will include results of antispam tests the value is represented by asterisks Using this feature spam may be filtered e
330. ser is recommended that will be displayed in the message header E mail address The email address of the user 264 9 1 Basic account settings Options Advanced Delegate Mail Security Account name kerio connect account Personal information Name John Smith E mail address jsmith company com Authentication Use my account information Account ID jsmith Domain company com Password eeeeeeeeeee vi Save password in my Mac OS keychain Use Kerberos authentication Kerberos ID None lt Server information Exchange server mail company com This DAV service requires a secure connection SSL Override default DAV port 80 Learn about connecting to an Exchange account Gre GD Figure 9 2 Account Settings Account ID Username used for login to Kerio Connect The username is specified as user without the at sign and domain Domain Name of the email domain where the user has an account Password The password used for accessing your account in Kerio Connect Exchange server DNS name or IP address of the machine where Kerio Connect is running The traffic between Kerio Connect and MS Entourage is usually maintained through the WebDAV interface HTTP protocol at port 80 If HTTP in Kerio Connect is running 265 MS Entourage support on a non standard port it is necessary to enable the Override default DAV port option and change the port The traffic can also be secured
331. settings are done click on Next and consequently on the Finish button to save settings 7 Once the settings are done save the configuration by clicking on Finish Now the first synchronization between the device and Kerio Connect will be started During the synchronization a dialog appears requiring confirmation of appliance of the security policy see figure 4 19 Use the OK button for confirmation otherwise the synchronization will not be completed correctly ActiveSync cx Alert Exchange Server mail company commust enforce security policies on your device to continue synchronizing Do you want to Gtk Cancel Figure 4 19 Wipe confirmation Other ActiveSync settings are focused in your device s user s guide 4 5 Windows Mobile 6 0 In cooperation with Kerio Connect Windows Mobile 6 0 provides the following features e Windows Mobile 6 0 supports the following folder types e email e calendar 165 Data synchronization with mobile devices e contacts e tasks e DirectPush Technology this technology allows mobile devices to keep open HTTP S connection with the server Whenever a new item is received or any change is performed in any folder changes are synchronized immediately e Kerio Connect supports Global Address Lookup this feature allows to look up email addresses in all contact folders available to the particular user including public folders e Wipe so called wipe
332. sing The previous page is opened upon clicking on this key e Page Down used in list browsing The next page is opened upon clicking on this key e Enter opens selected item 1 14 Message filtering When a message is delivered to a local user of Kerio Connect it is stored in the INBOX folder In Kerio WebMail each user can define a set of actions to be performed on all new incoming messages as well as their conditions These actions are called filters and are specified through filtering rules Filtering does not mean merely refusing email messages or sorting them to folders but it includes other actions such as notifications to cellular telephones automatic replies forwarding the message to a different email address etc 1 14 1 List of filtering rules Define filtering rules in the Mail filters section To open this section click the Settings button in the toolbar 114 1 14 Message filtering er 3 a Ge B Figure 1 101 Settings Menu A list of defined filtering rules is displayed Each message is checked against this list of rules from top to bottom If the message complies with any of the rules a corresponding action defined for this rule is performed If the message complies with more than one rule all previously defined corresponding actions are performed unless provided otherwise Instead in the Filters dialog box the Spam and Out of office rules can be set in Settings gt Settings Spam see
333. sion Kerio WebMail Mini for more information see chapter 2 Kerio WebMail Mini is run automatically in older versions of browsers in text based browsers such as Lynx or Links in web browsers designed for mobile devices this view type is described in chapter 3 Kerio WebMail Mini does not require CSS and JavaScript To use the secured access to the Kerio WebMail interface by HTTPS protocol the browser must support SSL encryption If it can be configured e g in Internet Explorer it is recommend to enable support for SSL 3 0 and TLS 1 0 versions 1 2 Authentication to Kerio WebMail To access the Kerio WebMail interface service using a web browser insert the IP address or the name if it is contained in DNS of the computer where Kerio Connect is running A protocol has to be specified in the URL either HTTP for non secured access or HTTPS for SSL encrypted access The URL can have the following form http 192 168 1 1 or https mail company com It is recommended to use the HTTPS protocol for remote access to the service simple HTTP can be tapped and the user login data can be misused By default the HTTP and HTTPS services use the standard ports 80 and 443 If the standard ports are changed specify the port number in the URL address like http 192 168 1 1 8000 or https mai l company com 8080 11 Kerio WebMail Note The description above focuses accessing email via mobile devices If it is not possible to c
334. strator the user can read the folder as well as share it with other users and remove items in the group or the group itself This user is not allowed only to remove access rights for the user who created the group e Editor the user can edit items in the folder add and remove items etc e Reader the user is allowed only to read the folder s items No editing is allowed Note Username is required when access rights to a particular user or group are being set The selection of a user or a group from the list is not available for security reasons It is not recommended to allow a common user to access the list of all users Sharing can be disabled by marking a particular line in the list and clicking Remove Once the folder is shared save changes by clicking on OK If sharing is correctly set the shared folder will be marked as shared see the Jokes folder in the image 1 82 so that the user knows which of his her folders has been shared to other users 98 1 12 Folder Administration 1 12 6 Folder subscription 8 jsmith company com 1 GTN 1 Private j Jokes Work Figure 1 82 Shared folder Shared folders can be subscribed in Settings gt Subscribe shared folders see figure 1 83 Click Subscribe shared folders to open the dialog to enter the username of the person whose folder you want to subscribe to This person must have an account in Kerio Connect otherwise the subscription will not wor
335. subfolder rename it or share with another user more information on folder sharing and subscription can be found in chapter 1 12 Kerio Connect Read mail New mail Settings Logout Folder Items Action Sharing amp jsmith company com new Folder subscribe shared folders Se INBOX 4 new subfolder access rights js Private 1 new subfolder rename move delete access rights 83 Contacts 23 new subfolder access rights 83 Private contacts 1 new subfolder rename move delete access rights Deleted Items 20 new subfolder access rights G Drafts O new subfolder access rights C Junk E mail O new subfolder access rights C Outbox O new subfolder rename move delete access rights Sent Items 9 new subfolder access rights L3 Public folders new subfolder access rights 83 Contacts 5 new subfolder rename move delete access rights I dpeterson co com unsubscribe 2 Shared folders C Invoices 0 new subfolder rename move delete unsubscribe access rights Figure 2 3 Folder administration To open the folder administration dialog box click on add edit folders see figure 2 2 The window provides a simple table including a list of all email and contact folders involved in the mailbox The following section focuses on individual columns of the table Folder Folder name The root folder is always displayed as the first one and it starts with the user icon It is possible to create a new subfolder in the Action c
336. t It is also possible to set that the calendar is re published upon each change the entire calendar is always published not just changes Publish calendar Publish calendar as Home Publish on a Private Server H Base URL http mail firma cz ical Calendars Login jnovak Password Publish changes automatically Publish alarms mM Publish titles and notes Publish attachments Publish To Do items Figure 11 20 The Publish Calendar dialog 309 Apple iCal Support Publish calendar as By default the entry includes the name used by this calendar in Apple iCal The title can be edited Publish on In the menu set the a Private Server option Base URL URL address of the server where the calendar would be published The URL address must follow this pattern http server_name ical path To publish a calendar in the root folder of a particular mailbox enter URL in the following format http server_name ical To publish acalendar in the calendar folder of your mailbox enter URL in the following format http server_name ical calendar To publish a calendar to the mailbox of another Kerio Connect user enter URL in the following format http server_name ical user domain folder_name It is also possible to publish a public calendar The following URL format must be used http server_name ical public folder_name Make sure that URL address does not include forbidden chara
337. t included in our contact lists The Add button is not active unless there is at least one line blank where another address can be added Once addresses are filled in all entries the button is activated so that another line can be added 2 To set or change attendee type simply click on the attendee icon in the list and perform the settings see figure 1 54 General Invite attendees Attendees invited to this event Attendee lt E mail gt 52 B ohn Smith lt jsmith company com gt pi o G B Mpeterson company com fiwayne company com Attendees Resources Add Figure 1 54 Setting an attendee s status 67 Kerio WebMail 3 To enable disable sending of invitations and updates to individual users simply click on the envelope icon next to the particular user s name and set an appropriate option in the menu see figure 1 55 Simply choose yes to send the invitation or no not to send it aoe Attendees invited to this event Attendee lt E mail gt SA B ohn Smith lt jsmith company com gt 4 boardroom lt boardroom company com gt NE dpeterson company com amp Attendees Resources Add Figure 1 55 Sending an email message to an attendee When inserted events can be sent to attendees or just saved by the Send and Save and close buttons provided on the toolbar Updating and canceling appointments Only the event organizer can update or cancel appointments Other
338. t some spam messages through from time to time by mistake their score is low and mark some regular messages as spam their score is too high For the reasons above the antispam filter allows modification to the database used for recognition of spam messages This method however requires user input Users should reassign the incorrectly evaluated messages to correct types spam non spam so that the filter learns to recognize them in the future Kerio WebMail uses the Spam and Not spam buttons located in the toolbar to mark the messages correctly Highlight the incorrectly marked message and click one of the buttons The filter receives information regarding update of the database This decreases chance for incorrect deliveries A rule for unwanted messages All messages marked as spam can be automatically delivered to Junk E mail folder created in the folder tree for this purpose This function may be enabled when creating the email account or it can be enabled by the users themselves in their user settings on in the Spam tab for details see chapter 1 13 1 To enable the spam rule check the Move spam to the Junk E Mail folder on the Spam tab see figure 1 31 Once the rule is enabled it is also recommended to enable the rule which allows messages sent from addresses included in the user s contact folders skip the antispam check User settings Kerio Connect 7 Windows Internet Explorer Ee Ed General mail Mail composing S
339. t viewing of user busyness level The users with no data on the free busy server users with no account users that do not use the calendar are marked with hatch Colors are explained in the key at the bottom of the window Warning It is necessary to specify each user by their usernames and domains username domain Aliases cannot be used to display Free Busy information 195 Kerio Outlook Connector Offline Edition Ry 22 id H jay F Meeting with Mr Hopkins Meeting X Meeting Insert Format Text ESI a Es 2 Busy ies A En x Se Cancel _ Attendees 2 15 minutes x Spelling Meeting Invitation Big Categorize los Notes Actions Show Options m Proofing OneNote Send q fioo ednesday April 22 2009 8 00 9 00 10 00 11 00 12 00 13 00 14 M AII Attendees EE V amp John Smith lt jsmith V jwayne company com n V dpeterson company com m n 4 gt Add Others Options Start time Wed 4 22 2009 a 30 gt lt lt AutoPick Next gt gt Endtime Wed 4 22 2009 9 00 x Busy Z Tentative Wi Out of Office N No Information Outside of working hours Figure 5 7 Usage of the Free Busy calendar 4 The slide window in the schedule shows the time of the suggested meeting marked by a green and a red vertical line where the time range should start and end New appointment Meetings are crea
340. tached to the acceptation status notice can be entered No additional information is required since the necessary data has already been entered by the moment In addition to the options described above there is another button labeled as Calendar This button opens a special dialog box including a one day view of the calendar with the date and time of the meeting marked so the user can easily find out whether the event collides with another activity or not This help us make an appropriate reaction Once the event is answered the invitation is removed from the email folder and the meeting is marked in the private calendar if accepted Note If the attendee accepts the updated invitation first the original invitation gets obsolete automatically see figure 1 60 From John Smith lt jsmith company com gt To alpha lt alpha company com gt projector lt projector company com gt wdavidson company com Date 12 04 2009 09 13 AM Subject Sales meeting Sales meeting Required alpha company com projector company com wdavidson company com When Fri 12 04 2009 02 00 PM 03 00 PM 1 hour Location alpha Figure 1 60 Obsolete event 1 8 8 Resources In Kerio WebMail resources are meeting rooms and devices such as over head projectors whiteboards cars etc shared by multiple employees across the company To make resources be as helpful and efficiently used as possible resources and their reservations are managed by admi
341. tc 1 4 5 Moving and copying items Kerio WebMail allows moving and copying of items between folders Variety of methods can be used for this purpose and it depends on the user s choice which one they feel more comfortable with The methods are described in the following section The Drag amp Drop method The Drag amp Drop method is a simple system tool to move and copy an item by using the left mouse button 1 Put the mouse pointer over the item to be moved Hold the left mouse button and drag the item over the destination folder Release the mouse button 21 Kerio WebMail Note To copy the selected item s hold the Ctrl key or Alt on Mac OS X 2 Hold down the mouse button and the Ctrl key when copying and drag the item to another folder Kerio Connect amp INBOX Loaout 24 Zi Bsettngsy ANewmal v Rey gt Foward asm me x Q Folders J Search Clear 4 Page EE ofi gt gt B jismith company com Subject ae a Private admin company com Warning 12 53 PM 2 kB Gw z t Benjamin Flykiller Meeting 12 52PM 4kB gt Cal Diane Peterson Reports 12 49 PM 2kB amp z Contacts Deleted Items 5 Drafts Junk E mail Diane Peterson Invoice lab gt Bo 12 48 PM Holidays John Wayne Figure 1 14 Moving items by the Drag amp Drop method 3 A green tick icon appears when the item is ready to move see figure 1 14 or a blue icon when ready for copying
342. ted in a amp nbsp similar way as events Free Busy server s security Traffic between the Free Busy server and MS Outlook can be secured by SSL encryption This requires SSL encryption to be enabled in the account settings and the Kerio Con nect s SSL certificate to be installed For this purpose you can use either a certificate issued by a trustworthy certification authority or a so called self signed certificate which can be generated in Kerio Connect for details on certificates as well as their creation and authorization refer to Kerio Connect 7 Administrator s Guide Enabling SSL traffic in account settings In account settings under Tools Account Settings on the E mail tab click on the Kerio Connect KOC Offline Edition account and in the account settings on the Server Details enable Use secured connection SSL 196 5 4 Calendars Installation of the certificate in Internet Explorer 1 Run Internet Explorer and specify the corresponding URL to login to Kerio WebMail SSL secured protocol must be used for the connection to the server This implies that the URL should start with https example https mail company com 2 A window reporting the certificate issue is opened Click on Continue to this website not recommended to open the Kerio Connect Administration WebMail login page To avoid future certificate issues it is necessary to install the certificate Click on the Certificate Error View Certific
343. the Discard the message action Discard the message The message will not be stored in any local folder This action cannot be combined with the Keep in INBOX action these two actions are contradictory Send notification Sends notification i e a short text message to a specified address typically to a cellular phone For a cellular phone you must enter the whole email address not just the telephone number e g john wayne t email com For details see the following sections The following macros can be used in the message text e from the notification will show the message sender or the address contained in the From field e from name the notification will show the name of the message sender e subject the notification will show the message subject e text the notification will show the message text Only the first 128 characters will be displayed To reduce the number of displayed characters edit the macro as follows text 50 the number in brackets represents the maximum number of characters displayed in the text field Send autoreply The automatic reply with a specified text The automatic reply will be sent to each sender s address only once a week so that the automatic reply does not create a loop in case there is an automatic reply set at the other end Stop processing more rules If the message complies with this rule no more rules will be processed This function allows users to create
344. the Free Busy server The Free Busy server is a public calendar that displays free busy information for all users that have an account in Kerio Connect and work with the calendar in MS Entourage in MS Outlook or in the Kerio WebMail interface For detailed information on usage of this feature refer to chapter 9 3 This DAV service requires a secure connection SSL It is also possible to connect to the Free Busy built in Kerio Connect via secured SSL If the HTTPS service in Kerio Connect is running on a standard port simply enable this option The port in Override default DAV port is changed to 443 see figure 9 15 Override default DAV port If Kerio Connect communicates at a non standard port check this option and overwrite the port LDAP server Enter DNS name of IP address of the LDAP server typically the address of your Kerio Connect see figure 9 3 Note MS Entourage supports only the default private Contacts folder It does not support for displaying of shared unless delegation is set and public contact folders nor it supports private contact subfolders created in Kerio WebMail unless they are shared and connected by delegation However you can add addresses from these other Contact folders through an LDAP search when creating a new email see chapter 9 2 This server requires me to log on This option must be used if you want to use the LDAP database in Kerio Connect since the LDAP server in Kerio Connect does not allow
345. the option enabled to protect your connections from debugging and misuse To allow the encryption it is required that an SSL certificate is installed on the device If your company uses certificates authorized by a commercial certification authority it is possible that your device already includes support for SSL encryption If the company uses a certificate generated by Kerio Connect or another internal certificate it is necessary to install another certificate on the device The installation is described in section 4 2 Now save settings of the tab 169 Data synchronization with mobile devices 6 In the Profiles menu select Credentials Enter login information used for connection to your mailbox see figure 4 25 ie Mail for Exchange ia xe 7 Re 4 Credentials gt O Username jsmith Password Figure 4 25 The Credentials dialog Username Use the Username textfield to enter username used for connection to the mailbox in Kerio Connect Password Use the Password textfield to enter password used for connection to the mailbox in Kerio Connect Domain Use the Domain textfield to enter the name of the email domain if you are not sure about this part contact your administrator Save the settings 7 In the Profiles menu select Sync content On this tab set folders to be synchronized see figure 4 26 The tab also allows selection of preferred store for possible collisions Collisions might occur when some
346. their user access rights or by type Classification by types e Email the folder where email messages can be kept and maintained e Contacts in such folders contacts can be kept and maintained 88 1 12 Folder Administration e Calendar in such folders events can be kept and maintained e Tasks in such folders tasks can be kept and maintained e Notes a folder where notes can be kept e Root folder the basic folder For detailed information on this folder see section 1 12 1 Classification by user access rights e The default personal folders all folders created within the first logon Unlike the other folders these ones cannot be removed The default personal folders include for example Inbox Junk E Mail Drafts Contacts Notes etc e Personal folders personal folders also include default folders They include any folders and subfolders which cannot be accessed by other users e Public folders special folders which are by default available to all users of the particular domain or of any Kerio Connect domain this depends on server settings Public folders can be handled only by users with special privileges These privileges can be assigned by the administrator in the Kerio Connect administration interface For details on public folders refer to section 1 12 5 e Shared folders any folders which can be accessed by other Kerio Connect users with appropriate rights for details
347. this method follow these guidelines 1 Use the mouse pointer to select a folder to be shared with another user 2 Open the folder s context menu hold the Ctrl key and click on the folder and select Sharing 3 This opens a dialog where a user can be added and access rights for the folder can be assigned see figure 9 10 To allocate rights use the Permission level menu The menu includes multiple options however only three can be used for configuration of rights in Kerio Connect e Owner administration rights e Editor editing is allowed e Reviewer for reading only It is recommended not to use the other options 277 MS Entourage support Folder Properties Delegated General Storage Permissions Name Level Default None dpeterson company com Reviewer jwayne company com None Remove Add User J Permission Level Reviewer HA Create Items Folder Owner Read items _ Folder Contact Create Subfolders v Folder Visible Edit Items Delete Items 0 None 0 None O Own O Own Oall Oall Cancel 0K Figure 9 10 Sharing folders Folder subscription The following conditions must be met for subscription of delegated folders e Both users delegator and subscriber must use account in a single Kerio Connect and they must belong to the same domain This rule does not apply to cases where users subscribe a public folder which is shared by all domains
348. tion unless you are experienced in the Sieve code The Rules tab may include two predefined rules which cannot be edited as described below These rules are the Spam and Out of office rules The Spam rule moves any messages recognized by the server as spam to the Spam folder If this rule is existing it was created by the Kerio Connect administrator while creating the user account To set this rule go to the Tools gt Options gt Spam menu To learn more on this rule and related spam topics refer to chapter 5 7 3 The Out of office rule provides automatic answers to email messages where the recipients are absent to do it by themselves This rule can be set in Tools gt Options Out of office For details on this topic see chapter 6 6 2 6 6 1 Creating or changing a rule Use the New or the Modify button to open the Rule Editor dialog which includes the following sections 1 Select the conditions for your rule conditions that must be kept so as the email administration meets this rule One or more conditions from this list can be selected Where the recipient To or Cc line contains address The To or the Cc Copy To entry includes defined string 231 Kerio Outlook Connector Rule Editor EAEW Select your Conditions and Actions first then specify the values in the Description 1 Select the Conditions for your rule O Where the recipient To or Ce line contains address Where the From line contains addres
349. ttachments Q Meeting 2 kB Subject Meeting of Accept Fw Import 0 John Smith 05 30 2006 01 50 PM Meeting Q John Wayne 05 30 2006 10 25 AM Re Yacation P Tentative X Decline Calendar Meeting Required dpeterson company cam jwayne company com Optional SALES company com When Wed 05 31 2006 10 00 4M 12 00 PM 2 hours Location Boardroom Board meeting budget for the following year Figure 1 20 The reading pane is located on the right from the list of messages Message list editing e Adding and deleting columns The appearance of the message table can be changed depending on the information shown Kerio WebMail enables users to display or hide any of the columns Columns can be set as follows 28 1 6 Email 1 Right click on the column captions 2 The pop up menu that appears contains the Change columns option 3 Click on Change columns to open the Select fields dialog box and select columns to be shown in the list of messages Users can select check the columns they want to include in the table Checked columns will be displayed in the table unchecked columns will be hidden Sorting messages by columns The detailed information on individual messages is displayed in the columns Each column enables sorting messages by information Click the column heading to sort tasks in the ascending or descending order see the arrow next to the column name by alphabet numbers or time
350. u use Apple Mail as an email application it is possible to simply import each event to Apple iCal for details see chapter 11 where it can be viewed in a selected calendar Note Although contacts are saved as vcf attachments it is not possible to import them to the Apple Address Book Note and To Do items created in Apple Mail can also be accessed via Kerio WebMail They will be stored in the Apple Mail To Do folder 13 2 3 Learning of the antispam filter This function is described in section 13 1 3 328 Appendix A Legal Notices Microsoft Windows Windows NT Windows Vista Internet Explorer Active Directory Outlook ActiveSync Entourage and Windows Mobile are registered trademarks of Microsoft Corporation Apple iCal Mac OS Safari Tiger Panther Leopard Snow Leopard and Lion are registered trademarks or trademarks of Apple Inc Cybertrust is registered trademark of Cybertrust Holdings Inc and or their filials Thawte is registered trademark of VeriSign Inc Entrust is registered trademark of Entrust Inc Palm Treo Pre and VersaMail are registered trademarks or trademarks of Palm Inc Mozilla and Firefox are registered trademarks of Mozilla Foundation NotifyLink is registered trademark of Notify Technology Corporation BlackBerry is registered trademark of Research In Motion Limited RIM RoadSync is trademark of DataViz Inc Nokia
351. ubscription of folders is described in chapter 1 12 5 3 5 User Settings Kerio WebMail Mini for mobile devices allows change some user settings so that users can customize their interface in accordance with their needs To change user preferences for the interface click on Settings The link can be found in the Kerio WebMail Mini s bottom toolbar see figure 3 8 Some of the Settings dialog s items apply to all versions of Kerio WebMail other apply only to Kerio WebMail Mini for mobile devices A short note describing the exclusion is attached to settings applied to Kerio WebMail Mini see the Number of displayed messages option at figure 3 11 Internet Explorer e Yil Me X a http mail company com minif v Read mail New mail Save and close Close General Number of displayed this option affects only messages PDA layout Preferred English language Date Format mmiddiyyyy Time format AM PM Figure 3 11 User Settings Each item is described in detail in section 2 5 151 Chapter 4 Data synchronization with mobile devices Kerio Connect supports the ActiveSync which is used to synchronize data between the computer server or workstation and mobile devices ActiveSync is a protocol but it is also an application generally included in mobile devices with Windows Mobile operating systems It is also a desktop application installed to desktop computers a
352. uded Events and tasks include attachments in the ics format contacts include attachments in vcf If you use Apple Mail as an email application it is possible to simply import each event to Apple iCal for details see chapter 1 where it can be viewed in a selected calendar Note Although contacts are saved as vcf attachments it is not possible to import them to the Apple Address Book 13 1 3 Learning of the antispam filter Kerio Connect contains the SpamAssassin antispam filter This filter is based on content analysis spam messages usually contain specific attributes that can be searched for and evaluated by the filter Each message is assigned a numeric score if this value exceeds the limit set in Kerio Connect the message is marked as spam The spam filter may let some spam messages through from time to time by mistake their score is low and mark some regular messages as spam their score is too high For the reasons above the antispam filter allows modification to the database used for recognition of spam messages This method however requires user input Users have to reassign the incorrectly evaluated messages to correct types spam non spam so that the filter learns to recognize them in the future Messages which were marked incorrectly can be re evaluated by moving them in corresponding folders To be specific to mark a message as spam move it to the Junk E mail folder To mark a message as legitimate if it wa
353. uded in an incoming message only once a seven days a N Warning Before enabling the Out of office rule it is recommended to enable also the Spam rule to make sure that automatic replies are not sent to spammers If the Spam rule is not enabled your address will be exposed to spammers who try to send their spam messages to randomly generated addresses and later use those addresses from which they get an answer so that they are sure the address exists and start to send even larger volumes of spam messages to it Kerio WebMail 1 13 3 Change of password Password can be changed directly in the Kerio WebMail interface without the need to contact the network administrator Use the Change password option in the Settings menu of the toolbar For security reasons it is necessary to use the secured HTTP for connecting to Kerio WebMail The beginning of the URL address must be entered as follows https Settings Ga Mail filters Out of office Z Subscribe shared folders Change password Integration with Windows B Folders to sync Figure 1 99 Settings Menu Warning If you use the unsecured version of HTTP protocol the password cannot be changed in the application The dialog contains only three fields to specify the old and the new password The new password must be entered twice in order to eliminate typing errors If the password contains special national characters users of some mail client
354. uestion whether the automatic replies would be on or off is issued see figure 6 20 upon each startup of MS Outlook In this case it is supposed that once you run MS Outlook you are not out of office any more and you are now able to reply to your email This feature also ensures that you do not forget to turn the rule off once returned to the office Kerio Outlook Connector Out of office message is now enabled Would you like to disable it Figure 6 20 Possible cancellation of the Out of office rule 6 7 Spam filter Kerio Connect contains the SpamAssassin antispam filter SpamAssassin is based on content analysis spam messages usually contain specific attributes that can be searched for and evaluated by the filter Each message is assigned a numeric score if this value exceeds the limit set in Kerio Connect the message is marked as spam The spam filter may let some spam messages through from time to time by mistake their score is low and mark some regular messages as spam their score is too high For the reasons above the antispam filter allows modification to the database used for recognition of spam messages This method however requires user input Users have to reassign the incorrectly evaluated messages to correct types spam non spam so that the filter learns to recognize them in the future Kerio Outlook Connector uses the Spam and Not spam buttons located in the toolbar to mark the messages correctly Highlig
355. ures even more effectively and in a more comfortable way It is a web page where you can find for example e Kerio Outlook Connector download link e the script for automatic creation of profiles in MS Outlook extended with the Kerio Outlook Connector e URL address of your Calendar personal folder it can be used for subscription of the calendar in another calendar supporting application e a link for download of the certificate for mobile devices e a link for download of the Apple Address Book autoconfig file for Mac OS X 10 6 Snow Leopard and higher e a link for download of the Microsoft Outlook for Mac autoconfig file for Mac OS X 10 5 8 and higher The content of the page depends on the operating system from which it is accessed Apart from the operating system it depends also on other circumstances such as the fact that the page is opened in a mobile device s browser or that HTTP or HTTPS protocol is being used One of the options how the page can be opened is starting it from the Kerio WebMail s login page see figure 1 1 Another option to open the Integration with Windows Mac OS X Linux is to log in Kerio Web Mail and go to Settings Integration with Windows Mac OS X Linux This method is also more comfortable because once you connect to the server you do not have to authenticate again 1 4 The Kerio WebMail environment Once you are successfully connected to Kerio WebMail a special user interface resembli
356. urrence is set This view mode can be helpful especially when a particular event is searched since it allows ordering of the items by simple clicking on a particular parameter s header Click the heading again to change the order from ascending to descending and vice versa By default up to 20 events are listed on one page To change number of messages displayed on a single page use the Settings section in Kerio WebMail see chapter 1 13 1 The information to be displayed in the list can be chosen Sometimes it is better to hide some columns in order to make the navigation easier sometimes showing more columns is desired Right click the column heading to open the dialog box with column selection The pop up menu that appears contains the Change columns option TIPS 1 If using meetings it may be useful to show the column with the attendees to view who has been invited 2 To see the duration of each event show the Duration column lt The column settings apply to the event list as well as the list of repeated events The column width can be modified in the event list To change the column width click between two columns in the table header and drag the cursor right or left as needed Repeated list view This view is similar to the previous one but it shows only the repeated events 1 8 2 Creating and editing events Events are all items created in the calendar New events can be added in a special create and
357. used for scheduling of meetings details on what meetings are and how they are used see section 1 8 7 This tool is called Free Busy server MS Outlook extended by Kerio Outlook Connector allows using of the Kerio Connect s built in Free Busy server The Free Busy server helps the meeting initiator schedule their events for times when invited attendees are free the meeting does not collide with any other event in their calendars It is therefore easier to find a time range where all attendees required to participate in the meetings are free This feature help us avoid many phone calls and emails that we would otherwise make or send Free Busy server exploits information on user s free time from the calendar of the particular user However the meeting initiator can only see when the attendee is free or busy It is not possible to view particular details on the user s activities Free Busy information is displayed in the event s edit window on the Scheduling tab in the section addressing meetings Free Busy is enabled automatically when attendees are entered in the list To the right from the list you can find the Free Busy calendar see figure 6 24 The Free Busy feature also provides information on how much busy the user is Degree of user s busyness is suggested by the color The color key is shown at the bottom of the window 241 Kerio Outlook Connector Warning Free Busy information is displayed only for attendees
358. usy server is enabled for an account in its configuration see chapter 9 1 users can easily choose the best time for their meetings The Scheduling tab provides a list of all members of a particular meeting with the Invite option and time they are free or busy The busyness of individual users is shown by different tints of blue The Free Busy server marks users for whom no information is available with grey users who do not have an account on the same server etc Warning It is necessary to specify each user by their usernames and domains username domain Aliases cannot be used to display Free Busy information 270 9 4 Resources The purple box represents the meeting suggested The window can be moved extended or narrowed by the mouse pointer 000 Meeting i azal Hj save So bd S fe 2 of v gay ay 7 Categories 7 S Projects 7 Invite dpeterson company com jsmith company com Subject Meeting Locati Start Mon Jul 12 2004 LOOPM All day even End Mon Jul 12 2004 aa 3 00PM Duration 2 hours Appointment Monday July 12 2004 goo 10 11 12 1 200 Scheduling All Attendees John Wayne dpeterson company com jsmith company com TE Tentative Busy E Out of Office E No information Attachments none Figure 9 6 Usage of the Free Busy calendar Warning For successful authentication to Free Busy server specify the Subject
359. ut of office gt Mail Rules These rules will be applied to messages delivered to the server Discard the message from server m Discard the spam Forward these messages to info ic Modify Copy LE Remove Edit Script Move Up Move Down Rule Description click on an underlined value to edit it Apply this rule after the message arrives Where message has been detected as spam Discard the message OK Cancel Apply Figure 6 15 Rules for incoming messages 230 6 6 Rules for incoming messages Root folder options include several tabs Open the Rules see figure 6 15 The tab includes rules defined You can enable or disable rules using appropriate matching fields Mark any rule to view detailed information about this rule in the Rule description window Rules are tested from the top downwards You can use the Up and Down buttons to move rules within the list The following buttons and functions are available e New creates a new rule see below e Modify edits selected rule see below e Copy copies an existing rule This rule must be renamed This function can be useful when you intend to create a new rule that differs only in a few parameters from the selected rule e Remove removes the selected rule e Edit edits the rule source using the Sieve code encoding used for sorting rules descriptions We recommend you not to use this func
360. utlook with the Kerio Outlook Connector folders can be shared in Properties dialog window of the particular folder To open the Properties window right click on a corresponding folder This opens the context menu where the Properties option is included In the dialog use the Sharing and Security tab to set sharing preferences The Sharing and Security tab allows users to share a particular folder with other users and set their user rights The Add button opens a window where a user or a group of users for sharing can be added To select a user from the address book click the Address Book button Click Remove to remove an individual user or a group of users and disable sharing 227 Kerio Outlook Connector Invoices Properties xi General Home Page Autoarchive Sharing and Security To share a folder add some user to the group or user names list If you want the folder not to be shared remove all groups user Group or user names Rights f anyone Reader i dpeterson cpmpany com Editor fi jsmith company com Owner Reader Remove OK Cancel Apply Figure 6 12 Folder Sharing Permissions for a specific user can be set in the menu under the user list e Admin users with this level of rights can share a specific folder with other users and remove items in the group or the group itself This user is not allowed only to remove access rights for the user who created the group e Editor the user can
361. utomatically by using set criteria Automatic sorting saves our energy and time If you are too busy you can simply read only the high priority items while leaving other email e g mailing list responses for later Rules for incoming email can be set under Tools Options on the Kerio Connect tab see figure 5 11 On this tab click on Filtering Rules This opens the Filtering Rules dialog where new rules can be created or existing ones can be changed for details refer to section 5 7 1 Options Preferences Mail Setup Mail Format Spelling Other Kerio Connect Out of Office Automatically reply to incoming messages while you are out of office E The reply is sent to each sender only once a week Outof Office Junk E mail Spam is Z Confirm marking of an email as junk email V Move suspected junk email to the Junk E mail folder Trusted Senders Filtering Rules 3 The rules will be applied to all messages delivered to the server Ga Filtering Rules Other Preferences a V Show warning if the Kerio Outlook Connector is not set as the default store o J care army Figure 5 11 Options Kerio Connect Warning After installation of the Kerio Outlook Connector it will not be possible to use the standard MS Outlook s dialog for administration of rules for incoming mail and alerts Rules and alerts under Tools
362. ve Info button to test if correct user data has been specified and if the connection to Kerio Connect works properly If the test is finished successfully a corresponding User Name and Email Address are automatically filled in 6 By default any traffic between Kerio Connect and MS Outlook is secured by SSL If there are no problems encountered regarding encrypted traffic it is recommended to keep settings unchanged 5 1 3 Automatic updates Updates of Kerio Outlook Connector are performed automatically In addition to this update check for new versions of Kerio Connect and Kerio Outlook Connector is performed upon each startup of MS Outlook If a new version is available or the versions are different on the server and the client a recommendation for update of Kerio Outlook Connector appears Once this dialog is confirmed update is performed followed by an automatic restart of MS Outlook The whole update including restart should take up to two minutes depending on connection data flow speed 5 2 The Online Offline mode Kerio Outlook Connector supports both modes online and offline Online mode is the standard MS Outlook mode which requires connection to Kerio Connect Offline mode allows running of MS Outlook and working there without connection to Kerio Connect This requires all email events tasks etc being stored in the local message store on the client station Upon connection to Kerio Connect it is possible to synchronize change
363. ved within the selected time period Size Searching messages by size Kerio Connect 7 0 0 WebMail Windows Internet Explorer Set es Folder INBOX Browse General Advanced JV Only items that are seen X _Search_ IV Only items with flag M I Only items with one or more attachments Date anytime X Size any a Reply amp Reply all Forward Subject Received Re Meeting 12 36 PM Re Meeting 01 31 PM Re Meeting 01 31 PM 3 messages Found lies z E wJ Local intranet 7 Figure 1 36 Searching Advanced tab 44 1 6 Email The last part contains a table with search results and a toolbar Using this toolbar users can handle individual messages right in the table Using the Search field Another way of looking for a specific message is the Search field in the toolbar Search string a word part of a word or a character can be entered in this field Messages are searched by email address subject and message body To exclude message body from search check option Only person or subject The messages found will be listed directly in the message list 1 6 8 Interrupted connection between the server and the browser Sometimes the connection between Kerio Connect and a web browser may be interrupted Connection may be interrupted by a connection failure or by expiration of the session timeout set in Kerio Connect If the connection fails it is necessary to reconn
364. void the situation where one message would be copied to multiple folders You can use the Up and Down buttons to move rules within the list The Rules tab may include two predefined rules which cannot be edited as described below These rules are the Spam and Out of office rules 203 Kerio Outlook Connector Offline Edition The Spam rule moves any messages recognized by the server as spam to the Spam folder If this rule is existing it was created by the Kerio Connect administrator while creating the user account To set this rule go to the Tools Options menu on the Kerio Connect tab To learn more on this rule and related spam topics refer to chapter 5 7 3 The Out of office rule provides automatic answers to email messages where the recipients are absent to do it by themselves To set this rule manually go to the Tools Options menu on the Kerio Connect tab The rule is focused in section 5 7 2 Use the New button to open the Rule Editor dialog which includes the following sections Filter Rule Select the rule conditions and actions first then specify the values in the rule 1 Select the conditions Where the recipient To or Cc line contains address V Where the From line contains address Where the To line contains address Where the Cc line contains address Select the actions _ Reject message return to sender E Keep in INBOX V Discard the message C Send notification
365. w The pop up menu contains the Change columns option Checked columns will be shown in the dialog box unchecked columns will be hidden Adjusting the column width The width of the note list can be adjusted To change the column width click between two columns in the table header and drag the cursor right or left as needed 1 11 2 Create and edit notes To create a new note click on the New note option on the toolbar A simple yellow window is opened Any text can be written in the note area The text of the first line is automatically used as the note s subject To separate this line from others use Enter The other lines are not displayed in the list F New note Kerio Connect 7 Window Mi Ea Call Mtr Black tel 603 111222 04 13 2006 03 00 PM O Figure 1 72 Note 87 Kerio WebMail The note dialog also includes date and time of the creation and a color pallet which can be used to select a color for the current note yellow is used by default The note window can be resized The parameters set will be kept for future This means that the window s size and position will be kept for the next time the note is opened When finished save the note by the Close button see figure 1 72 1 11 3 Forwarding notes attached to email Kerio WebMail allows forwarding of notes in such a format so that it is possible to save them to notes folders Thanks to this feature we can avoid copying of the note data to an em
366. w distribution list of New event A New task New note Figure 1 41 Toolbar menu Contacts Kerio Connect 7 Windows Internet Explorer mpix Folder Contacts 5 Search for ohn Search Dispayname Emal Company Bz Alain Lowland alain lowland eu E Amanda Black ablack company com Danielle MacMillan memillan othercompany com Diane Peterson dpeterson company com James Vega info abcde com Jane Houston jhouston othercompany com John Joseph Smith jsmith company com Company John Wayne jwayne company com Add to list gt gt Close Figure 1 42 Select e The Select button opens a dialog where addresses can be looked up and selected in contact folders The dialog contains the following items Folder The menu includes all contact folders in the mailbox including public and subscribed contacts Search for Enter a string which will be used as search criteria i e any contacts including the string will be searched First letters of first or second name or username the part of address preceding the at sign can be used as the string The search string is not case sensitive One or multiple contacts can be chosen in contact lists by holding the Shift or Ctrl key and selecting items by the mouse pointer and then added to the distribution list by the Add to list button Double clicking on a contact also copies 52 1 7 Contacts the particular item to the distribution list e Use the
367. writing Read rights are assigned automatically upon addition of the particular user to the list To assign user with writing rights check the Allow Write option 303 Apple iCal Support Manage Account Access Allow Write Users D John Wayne jwayne company com z Diane Peterson dpeterson company com Privilege Read only Read only Read only Read only Read only Read only Manage access to my account Figure 11 16 Delegation of calendars Setting delegation in the Kerio WebMail interface To delegate calendar to a user who wants to subscribe it in Apple iCal you can use standard sharing procedure for example in the Kerio WebMail interface However access rights for sharing are not identical with delegation rights Below you will find guidelines for such cases Calendars shared in Kerio WebMail allow the following access rights levels e Read rights user can view the calendar e Write rights user can view the calendar as well as edit it the only action denied is removal of the calendar e Full rights administration user can view edit and even remove the calendar Apple iCal distinguishes between the following access rights levels e for reading only e full rights administration As suggested above delegated calendars with write rights will be understood by Apple iCal as calendars with full rights access However users with these rights is not allowed to remove t
368. xisting e mail accounts on the Advanced tab enable the Secured connection SSL option Warning This setting applies to any traffic performed between the account and Kerio Con nect All traffic is encrypted if the Secured connection SSL option is enabled Enabling SSL traffic in account settings In account settings under Tools Account Settings on the E mail tab click on the Kerio Connect KOC Offline Edition account and in the account settings on the Server Details enable Use secured connection SSL Installation of the certificate in Internet Explorer 1 Run Internet Explorer and specify the corresponding URL to login to Kerio WebMail SSL secured protocol must be used for the connection to the server This implies that the URL should start with https example https mail company com 2 A window reporting the certificate issue is opened Click on Continue to this website not recommended to open the Kerio Connect Administration WebMail login page To avoid future certificate issues it is necessary to install the certificate Click on the Certificate Error View Certificate option next to the welcome page URL Use the Install Certificate button to start the installation wizard When finished the certificate gets installed 3 In the dialog with certificate details displayed click on the Install certificate button 4 A amp nbsp certificate installation wizard is opened There is nothing to be set in the wiza
369. y event but the time range must be specified in the Start and End fields in the event s edit dialog box Examples of multiple day events are multi day business trips or vacation 62 1 8 Calendar Note Multi day events can also be created by non checking the All day option and simple setting an event for more days The only difference in the layout may arise from frequent trips to various time zones as events can be moved accordingly to the current time zone To learn more on behavior of events in different time zones read chapter 1 15 1 8 5 Recurred event For periodically repeated events the Repeat mode can be set This feature enables for example setting of regular company briefings or regular Thursday Scrabble parties with friends Simply define the event once and set its repetition To set recurrence of an event click the Recurrence icon in the top left of the Edit event dialog box Various types of recurrence periods are available daily weekly monthly or every year Range of the recurrence validity can be also set Just set an initial and the final date f Recurrence Kerio Connect 7 Windows Internet Explorer Mi EG Range of recurrence No end date End after fio occurrences Recurrence pattern daily Recur every fi week weekly I Monday I Tuesday Wednesday M Thursday monthly Friday J Saturday Sunday C yearly Remove recurrence OK Cancel Figure 1 50 Event re
370. ynchronization Upon startup of MS Outlook the currently opened folder is primarily synchronized Any folder saved in Kerio Connect can be synchronized in any of these two modes e Full synchronization of the folder e Synchronization of header and message body in plain text this option concerns synchronization of smaller data volume However it is necessary to decide whether you will not miss possible attachments in your email When connected online again the attachments are included in corresponding messages anyway In default mode synchronization of Kerio Connect and the Kerio Outlook Connector works as follows e Inbox whole messages are synchronized e Other email folders only message headers and body in plain text are synchronized e Events whole events are synchronized e Contacts whole contacts are synchronized e Tasks whole tasks are synchronized e Notes whole notes are synchronized 191 Kerio Outlook Connector Offline Edition Warning Archive folders are not showed by the Kerio Outlook Connector Offline Edition Therefore they are not synchronized either Default synchronization mode can be changed adjusted in properties of individual folders 1 Right click the selected folder and choose Properties from the pop up menu 2 Inthe Properties window switch to the Folder Synchronization tab see figure 5 4 Inbox Properties General Home Page AutoArch
371. yy year Time format Set time format which will be applied to time display in all folders Time zone Time zone settings are based on Kerio Connect by default Users can re define the time zone if they plan to use Kerio WebMail in a time zone different from the server location These settings are especially useful in communication with people located in a different time zone The communication will not be complicated by an incorrectly specified time of meeting or message If Kerio WebMail is opened in a browser with a different time zone a dialog box appears with an information that the browser time zone has changed and a question whether you want to change the Kerio WebMail time zone This is necessary for correct conversion of time zones in Kerio WebMail 102 1 13 Kerio WebMail configuration Microsoft Internet Explorer xi Webmail time zone is set to GMT 01 00 Amsterdam Belgrade Berlin Brussels Budapest Madrid Paris Prague Stockholm Your computer s time zone has changed by 8 hours If you want to change webmail time zone please use Settings Figure 1 88 Warning Time zones are described in more detail in chapter 1 15 Email Use the Mail tab to set parameters for mail folders Mail folders are described in detail in chapter 1 6 User settings Kerio Connect 7 Windows Internet Explorer OF x General Mail Mail composing Spam Others About Reading pane bottom Default Fr

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