User Manual
Contents
1. a a aaa raras deu e 44 19 DD SCIN GAN ONS uuu RR ET 44 5 OBTAINING TECHNICAL SUPPORI u uu EATE NE EAEE in Eki En S i 45 1 WELCOME IPCAM is an integrated wireless IP Camera solution It combines a high quality digital video Camera with network connectivity and a powerful web server on your desktop from anywhere on your local network or over the internet The basic function of IPCAM is transmitting remote video on the IP network The high quality video image can be transmitted with 30fps speed on the LAN WAN by using MJPEG hardware compression technology The IPCAM is based on the TCP IP standard There is a WEB server inside which could support Internet Explore Therefore the management and maintenance of your device is simplified by using the network to achieve the remote configuration start up and to upgrade the firmware You can use this IPCAM to monitor special places such as your home and your office Also controlling the IPCAM and managing image are simple by clicking the website through the network 1 1 Features Powerful high speed video protocol processor High Definition Color CMOS Sensor 300K Pixels e IR night vision Range 8m e Pan 300 degree tilt 120 degree e Optimized MJPEG video compression for transmission e Multi level users2. management and passwords definition e Embedded Web Server for users to visit by IE e Wi Fi compliant with wireless standards IEEE 802 11b g e Supports IR CUT Shenzhen Foscam Intelligent Technology Co Limited 1 Tel 86 755 2674 5668 Fax 86 755 2674 5168 WWW FOSCAM COM FI8910 FI8910W User Manual e Supports Dynamic IP DDNS and UPnP LAN and Internet ADSL Cable Modem e Motion detection activates alarm e Supports image snapshot e Supports multiple network protocols HTTP TCP IP UDP STMP DDNS SNTP DHCP FTP e Supports WEP WPA WPA2 encryption e Supports Daylight Saving Time e Supports MSN Supports Gmail as sender on mail service settings eSupports audio on Firefox Google Chrome and Safari 1 2 Packing List Untie the package and verify the items with the following list 1 e Wi Fi Antennax1 only available for wireless model e DC Power Supplyx1 e Quick Installation Guidex2 For MAC OSx1 For Windows OSx1 Foscam Video Installation e CDx1 CIncludes IPCAM user manual IP camera tool e Network Cablex1 e Mounting bracketx 1 option e Warranty Cardx1 NOTE Please Contact us immediately in case of any damaged or missing parts 1 3 Product views 1 3 1 Front View Antenna Figure 1 1 Infrared LED 11 IR LEDs LENS CMOS sensor with fixed focus lens WIFI Antenna Wireless Antenna Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 8
3. Figure 3 27 2 beep sound when the light turns red 3 The camera will record automatically for one minute after motion is detected You can find the recording file in the folder which you set previously Figure 3 3 4 Camera will send emails when motion is activated If you want to receive images when motion is detected you must set Mail Service Settings first Figure 3 18 Then set motion alarm as follows Motion Detect Armed Motion Detect sensibility 10 Motion Compensation Select this option Upload Image on Alarm Scheduler Figure 3 28 If you want to specify when the camera sends mails in a specific time when motion is detected you can choose Scheduler and set the time range for motion alarm Figure 3 30 5 Upload images via FTP server when motion trigger To upload images to an FTP server when motion is detected you must set FTP Service Shenzhen Foscam Intelligent Technology Co Limited 35 Tel 86 755 2674 5668 Fax 86 755 2674 5168 WWW FOSCAM COM 8910 8910 User Manual Settings first and then set motion alarm as pictured below Figure 3 29 Motion Detect Armed Motion Detect sensibility 10 Motion Compensation E Send on Alarm Ben s UA Select this option Upload Interval Seconds 2 set an interval for uploading images acheduler Submi Refresh Figure 3 29 There are two ways to set the alarm 1 Alarm at any time when motion is d
4. Shenzhen Foscam Intelligent Technology Co Limited 14 Tel 86 755 2674 5668 Fax 86 755 2674 5168 WWW FOSCAM COM 8910 8910 User Manual Real time IP Camera Monitoring System Device stats 00000000000 Date amp Time Settings Device ID 000DC5D203BB Device Firmware Version 11 22 2 38 Multi Device Settings ET Device Embeded Web UI Version 2 4 10 1 Basic Network Settings fireless LAN Settings Alias apple ADSL Settings Alarm Status None DDNS Status 3322 Succeed http huanghj 3322 org DDNS Service Settings UPnP Status UPnP Succeed Mail Service Settings MSN Settings MSN Status No Action Backup amp Restore Settings Figure 2 17 For Firefox Google Chrome and Safari When you login the UI you will see Device Status which is the same as Device Info in IE browser Figure 2 14 2 4 For Visitor For IE browser Real time IP Camera Monitoring System Device Status For Operator For Administrator Figure 2 18 Multi device window The firmware inside the camera supports up to maximum of 9 cameras Shenzhen Foscam Intelligent Technology Co Limited 15 Tel 86 755 2674 5668 Fax 86 755 2674 5168 WWW FOSCAM COM FI8910 FI8910W User Manual monitoring at the same time You can add cameras in multi device settings OSD OSD is used to add timestamp on the video There are five character colors to choose from Add timestamp on record Select this option if you want to add a
5. IP Address Fill in the IP address assigned and make sure it is in the same subnet as your computer or router l e the first three sections are the same Subnet Mask The default subnet mask of the equipment in our LAN is 255 255 255 0 You can find the subnet mask in the basic information of your router or the locally attached of your PC Gateway Make sure it is in the same subnet with PC s IP address The gateway is your router s LAN IP DNS Server address of your ISP network provider You can find the DNS server in your router or check the locally attached address of your computer Your PC contains your PC s IP address gateway and DNS server Normally there are two DNS servers Here you can also set the DNS server the same with gateway Http Port The default Lan port is 80 You set another port number such as port 8005 85 8100 etc User Default administrator user name is admin Password Default password is blank no password Shenzhen Foscam Intelligent Technology Co Limited 8 Tel 86 755 2674 5668 Fax 86 755 2674 5168 WWW FOSCAM COM FI8910 FI8910W User Manual NOTE If the prompt Subnet doesn t match dbclick to change appears please enable DHCP and choose obtain IP from DHCP server or set camera s IP address and gateway once again Upgrade Firmware Enter the correct User and Password to upgrade system Firmware and Web UI If you upgrade the camera you must upgrade system firmware first and then up
6. Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 Al LAN or High Speed Internet Local Area Connection Status ga Connection status Address Type Assigned by DHCP IP Address 192 168 0 50 Subnet Mask 255 255 255 0 Default Gateway 132 158 0 1 j Click here Windows did not detect problems with this connection If cannot connect click Repair Figure 3 13 21 WWW FOSCAM COM 8910 8910 User Manual s Network Connections al ox File Egit View Favorites Tools Advanced Back 2 Search i Folders EHE Address S Network Connections hc A or High Speed Internet EJES Network Tasks uud Loud Local Area Connection Ehara S e TS ELTERN TE s Create m Connected Firewalled connection 8 Realtek RTL8139 810x Fa Network Connection Details Setup a home or small office network Property Value Change the same Subnet Mask ang Physical Address 00 0 00 00 23 01 Firewall settings Address 92 155 0 50 disable this te way of the camera with 1 Subnet Mask 255 255 255 0 s s P Default Gateway 132 158 0 1 im our re DHCP Server 192 168 0 1 W Repair this confection Lease Obtained 2010 7 23 17 20 44 mij Rename this connection Lease Expires 2010 7 23 19 20 44 DAS Servers 202 96 134 33 view status of the two DNS servers 192 168 0
7. fireless LAN Settings Alias Alarm Status Settings DDNS Status UPnP Status MSN Settings MSN Status FTP Service Settings PTZ Settings Jpgrade Device Firmware oS lod Tod A le Nr 3 S S F E z J S Tu Un t jb 4 5 e 9 jo m un E Un iei 5 118 o ist e B IE len lt Z 2 5 4 A 7 a S 112 15 n lt 8 s Cin 6 3 un E m 5 7a v ga 5 i 79 000DC5D2F79E Device Firmware Version 11 22 2 38 Device Embeded Web UI Version 2 4 10 1 apple None 3322 Succeed http software6 3322 0rg 9999 UPnP Succeed Succeed Shenzhen Foscam Intelligent Technology Co Limited 19 Tel 86 755 2674 5668 Fax 86 755 2674 5168 WWW FOSCAM COM FI8910 FI8910W User Manual Figure 2 21 For Firefox Google Chrome and Safari Click Device Management and you will enter the settings page for administrator Real time IP Camera Monitoring System Aas Settings Alias Anonymous Submit Refresh Basic Network Settings Mail Service Settings Backup amp Restore Settings larm Service Settings Figure 2 22 We can see the difference from Figure 2 21 and Figure 2 22 IE has the three following options which are not the same in Firefox Google Chrome and Safari Device Info This is similar to Device Status which will
8. 6th Device None The 7th Device None The 8th Device None The 9th Device None Figure 3 4 alioi amp arah 192 168 11 197 pa Aon auf 169 1 87 Refresh The Ist Device This Device The 2nd Device FIS906W 4 192 168 11 34 The 3rd Device Anonymous 192 168 11 87 The 4th Device Anonymous 192 168 11 90 The 5th Device The 6th Device The 7th Device The 8th Device The 9th Device Hone Attention f you want to access the device from intemal be ware the host and port that you set can be accessed Pram wmtemet Refresh Click submit after you add all the cameras Figure 3 5 Choose For Visitor and then click the four windows option You will see all four cameras you added Shenzhen Foscam Intelligent Technology Co Limited 23 Tel 86 755 2674 5668 Fax 86 755 2674 5168 WWW FOSCAM COM 8910 8910 User Manual Real time IP Camera Monitoring System dh ri i Pici Device Status AO MeO ATG Mie sae For Operator For Administrator Figure 3 6 Real time IP Camera Monitoring System z x roy Uu Dovice Status A Visitor oH ot oH gip bius Add on record Alarm off Aule buffer 1 o6o0009 p e P S030 S LO MAO a Orie Fr LE For Operator For Administrator Figure 3 7 3 4 2 Add cameras in WAN lf you want to view all cameras via internet remote computer you will need to
9. DHCP is enabled on your router do not enable MAC address filter Make sure that the firewall or anti virus software does not block the camera You can add the camera as a trusted site on your firewall or anti virus software 4 1 6 UPnP always failed UPnP only contains port forwarding in our recent software Sometimes it may fail to do port forwarding automatically because of the firewall or anti virus software It may also be due to the router s security settings We recommend manually configuring port forwarding and the camera can be viewed on the internet 4 1 7 Couldn t find the shortcut on the desktop after install IP camera tool If you use Windows or Vista and the shortcut is missing after installing the IP camera tool check the path of IP Camera program For example as it was pointing to C Windows System32 IPCamera exe Please fix this by pointing the shortcut to the correct path C Windows SysWOWG64 IPCamera exe After this you could use the shortcut without any problems 4 1 8 can t change the record path When you use Windows or Vista you may be not able to change the record path for the security settings of computer Please add the camera as a trusted site to resolve this issue The steps are IE browser Tool Internet Proper gt Security gt Trusted sites Sites Add 4 1 9 1 can t find multi device settings and record icon Record and multi device function are controlled by activeX controller These functions are not a
10. DHCP server or set a static IP for the camera Figure 2 4 NOTE If you could not find the camera s IP on the IP camera tool Please check if DHCP is enabled on your router or disable MAC address filter Make sure that the firewall doesn t block the camera Six Options Choose the IP Camera list and right click there are six options Basic Properties Network Configuration Upgrade Firmware Refresh Camera List Flush Arp Buffer and About IP Camera Tool as shown Figure 2 2 Shenzhen Foscam Intelligent Technology Co Limited 6 Tel 86 755 2674 5668 Fax 86 755 2674 5168 WWW FOSCAM COM FI8910 FI8910W User Manual ET IP Camera Tool Http 192 168 1 158 1802 Basic mu g Hetwork Configuration E4544 Upgrade Firmware Refresh Camera List Flush Arp Buffer About IP Camera Tool L _ Figure 2 2 Basic Properties There are some devices information in the Basic Properties such as Device ID System Firmware Version and Web UI Version Figure 2 3 If there are several cameras on the list you can choose basic properties to check the device ID and recognize the IP address belong to which camera you set up For example Device ID is 000DC5D203BB the same MAC ID sticker is found at the bottom back of the camera Each camera has its own MAC ID Sometimes if camera s IP is not found on the IP Camera Tool The firewall may be blocking it therefore you can add this MAC ID to your rout
11. Fill in the username and password Password ofthe MSN ID you applied for camera MSN ID in this list can chat with camera 5 10 ID MSN Friends List Click Submit after finishing all the settings Figure 3 20a Go back to the Device Info screen and verify the MSN settings are correct ee Daie ID 0000 5005 4 Device Femware Version 11 22 2 38 Device Device Embeded Web UI Version 24101 Basic Network Settings Wireless Lan Setting t apple ADSL Settings Alarm Status None PaF Settings DDNS Status Xo Action Mail Service Settings SN Settings FIP Service Settings Alarm Service Settings PTZ Settings pgrade Device Firmware Backup amp Restore Settings Restore Factory Settings _ Figure 3 20b All users entered on the MSN Friends list can chat with the camera For example foscam13 see Figure 3 20a it is contained in the MSN Friends List login MSN double click the icon of foscam31 it is the MSN ID you applied for camera Figure3 20a or she can chat with IPCAM Figure 3 21 Shenzhen Foscam Intelligent Technology Co Limited 31 Tel 86 755 2674 5668 Fax 86 755 2674 5168 WWW FOSCAM COM 8910 8910 User Manual foscam3i amp hhotmail com Files a Activities Invite LILY saves Enter url url oscamil hotmall com save http 165 7 4 17 800 The web site of IPCAM enter it in the browser you
12. For Operator Flp Miror Resolution Diode 50 HZ cw cw Fps Max Brightness P E Contrast Default All For Administrator Figure 2 19 Click this icon camera will rotate and down Click e to stop Click this icon camera will rotate left and right Click e to stop Click this icon all the IR lights will turn on Click to turn off them Flip amp Mirror You can choose flip or mirror if you set up the camera to show a reverse image Mode There are three modes 50HZ 60HZ and outdoor Brightness and Contrast are also used to adjust the quality of the video Preset You can set a pre defined location with this function Once you have determined the viewing location click the button set This location can be retrieved by selecting the number assigned and clicking the go button For Firefox Google Chrome and Safari Click Live Video There are several differences between IE and Firefox In Firefox the snapshot button is under For Operator Other functions under Live Video include refresh video refresh parameters audio and close audio Figure 2 20a Shenzhen Foscam Intelligent Technology Co Limited 17 Tel 86 755 2674 5668 Fax 86 755 2674 5168 FI8910 FI8910W User Manual Q CI Flip Cl Mirror Resolution 640x480 Mode 50 HZ Brightness amp 6 Contrast ag 4 Preset 1 P Device Management Figure 2 20a audi
13. add them use DDNS domain name First make sure all of the cameras you added can be accessed through the internet read How to set DDNS settings in Quick Installation Guide Login the first camera using a DDNS domain name and port Shenzhen Foscam Intelligent Technology Co Limited 24 Tel 86 755 2674 5668 Fax 86 755 2674 5168 WWW FOSCAM COM 8910 8910 User Manual x Er Use DDNS domain port to login iene ons Com hpr hiie Tela Real time IP Camera Monitoring System Device ID Dawe Frewer Veruon 11 22 2 38 Dris Web UT Vereen 24101 Aurm Sri DONS Saa UPnP Make sure each camera you need add could login with DDNS name and port Figure 3 8 If you have several cameras you can use the same DDNS domain name you only need to set a different port number for each camera Click Multi Device Settings Choose The 2nd Device Fill in the 2nd camera s name DDNS domain name port number Enter user name and password and then choose Add Figure 3 9 NOTE Here Host must be filled in the second camera s DDNS domain name not its LAN IP Multi Device Settings Anonymous 192 166 0 61 Anonymous 192 168 0 197 inni 52 168 0 10 9 EI Refresh The 1st Device This Device The 2nd camera s name 1e 2nd Device 1 None The 3rd Device The 4th Device The 5th Device The 6th Device The 7th Device The 8t
14. folder Verify the folder exists and your account is authorized 6 Error in PASV mode Verify the server supports PASV mode 7 Error in PORT mode PASV mode should be selected if the device is behind a NAT 8 Cannot upload file Verify your account is authorized Check parameters The format of image is similar to 00606E8C1930 sarah 0 20100728114350 25 jpg Check if your FTP server supports this file name format 3 13 Alarm Service Settings If you enable Motion Detect Armed it will send email alerts and upload images when motion has been detected Motion Detect Armed L elect it Motion Detect Sensibility 10 f the number is bigger and the e san Z sensibility is higher his will reduce false alarms such as light Send on Alarm E changes Upload Image on Alarm E scheduler Retresh Figure 3 25 Shenzhen Foscam Intelligent Technology Co Limited 34 Tel 86 755 2674 5668 Fax 86 755 2674 5168 WWW FOSCAM COM FI8910 FI8910W User Manual Device ID 000DC5D05E4E Device Firmware Version 11 22 2 38 Device Embeded Web UI Version 2 4 101 Alarm Status Motion trigger DDNS Status Acton UPnP Status UPnP Succeed MSN Status No Acton Figure 3 26 If motion is detected after you enable Motion Detect Armed the Alarm Status will turn to Motion Detect Alarm There are five alarm indicators 1 The light turns red when motion is detected Device Status Anonymous
15. have the same information as IE Multi Device Settings Since this function is controlled by activex it is not available in Firefox or Google Chrome Back In Firefox or Google browser you must click Live Video or Device Status to go back NOTE Record and multi device function are controlled by activeX controller therefore Firefox or Google Chrome will not allow these functions 3 How to configure settings in For Administrator 3 1 Alias Settings Default alias is anonymous You can set a name for your camera here such as Ipcam Click Submit to save your change Figure 3 1 Alias Figure 3 1 Shenzhen Foscam Intelligent Technology Co Limited 20 Tel 86 755 2674 5668 Fax 86 755 2674 5168 WWW FOSCAM COM 8910 8910 User Manual 3 2 Date amp Time Settings Choose the clock timezone of your country You can choose Sync with NTP Server Figure 3 2a or Sync with PC Time Figure 3 2b If your country is implementing the Daylight Saving Time here you can set it for your camera Figure 3 2 Device Clock Time Wednesday May 11 2011 6 40 31 PM Device Clock Timezone GMT 08 00 Beijing Singapore Taipei Sync with NTP Server 1 NIp Server time nist gov 2 Syne with PC Time oO Daylight Saving Time DJ Submit Refresh Refresh 3 Figure 3 2a Device Clock Time Wednesdav May 11 2011 6 45 08 PM Device Clock Timezone 08 00 Beijing Singapore Taipei Sync with NTP Server Sync w
16. parameters that were set Backup Restore Browse EL cem EP D Click Submit to store parameters Load the parameters bin file Figure 3 36 3 17 Restore Factory Settings All parameters will return to factory settings if selected Shenzhen Foscam Intelligent Technology Co Limited 39 Tel 86 755 2674 5668 Fax 86 755 2674 5168 WWW FOSCAM COM Real time IP Camera Monitoring oystem 8910 8910 User Manual E ISN Settings FIP Service Alarm Service Setting Rettere Factory Settings Figure 3 37 3 18 Reboot Device mit E thurd dawniaad params Click Reboot Device to reboot the camera This is similar to unplugging the power to the camera 3 19 Log The log record shows who accessed the camera Figure 3 38 Fri 2010 07 30 09 56 56 admin 192 168 0 26 Fri 2010 07 30 10 49 04 admin 19727 168 0 50 Fri 2010 07 30 14 17 01 admin 192 168 0 50 Figure 3 38 3 20 Back This will take you back to the video window Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 access access access 40 WWW FOSCAM COM FI8910 FI8910W User Manual 4 APPENDIX 4 1 Frequently Asked Questions NOTE Always verify network connections are working by checking the status of the indicators on the network server hub exchange and network card 4 1 1 have forgotten the administrator username and or password To reset the administrator u
17. password 2 j m If you use IE browser choose here to login Server Push Mode For FireFox Google Browser If you use Firefox Google Chromes Safari choose here to login Case sensitive Model NO FI8910VV Propose using 1024 768 screen resolution Figure 2 9 For IE browser Fill in the user name and choose the first login button ESL ip Bex Es p ees Click right mouse choose eeee O50 dusabled Ad Seis an record Aloe Soest Au buffer 1 EN ull Pr M Figure 2 10 The first time you login the Ul You will receive an activeX prompt as in the picture above Figure 2 10 Right click on the active prompt and choose Run Add on Figure 2 11 Shenzhen Foscam Intelligent Technology Co Limited ll Tel 86 755 2674 5668 Fax 86 755 2674 5168 WWW FOSCAM COM FI8910 FI8910W User Manual Pie Ton 1 x ig Fmawbes E rmen gp E sarah m E im Pages Safety Took j pets west t pe Has Fd pas arki cu TAWA eet a ira Canal rere nas a rob F Run cki pn p and war be ran ad hari tha Pac Infor eestor Bar He Device States Ungelacded eue 4 uyi pn an ndi Real time IP Camera Monitoring System Figure 2 11 Select Run on the next prompt Figure 2 12 which will return to the login screen Real ti
18. timestamp on record Alarm sound off Select this option you cannot hear alarm sound when motion has been detected Audio buffer Audio buffer with units set as number of seconds When you enable motion alarm the camera will record automatically and store the recording file to the folder you set This icon is used to control the folder pop up automatically or not f Click the headphone icon and you will hear sound captured by the camera s bullt in microphone You may need to plug in earphones or enable the computer speakers to hear from the camera s microphone Click the speaker icon and then talk through your computer s microphone which will transmit through the camera s speaker People will hear your talking through the camera s bullt in speaker Record Click the record icon The camera will begin recording and store the avi file to the folder you set Figure 3 3 Click the record icon again to stop the recording For Firefox Google Chrome and Safari You will see the picture like Figure 2 14 when you login the camera as a visitor 2 5 For Operator For IE browser Click For Operator the following screen will appear Figure 2 19 Shenzhen Foscam Intelligent Technology Co Limited 16 Tel 86 755 2674 5668 Fax 86 755 2674 5168 WWW FOSCAM COM FI8910 FI8910W User Manual Real time IP Camera Monitoring System Device Status Anonymous Q9 oo For Visitor ertically rotate and
19. 1 connection n Change settings set any of them Samelwith gateway is also Other Places gt Control Panel J Network Places E Documents 4 My Computer Details Local Area Connection Figure 3 14 If you don t know the DNS server you can use the same settings as the Default Gateway 3 6 Wireless LAN Settings Please view How to set Wireless LAN Settings in Quick Installation Guide 3 7 ADSL Settings modern IP Cam Figure 3 15 When connected to the Internet through ADSL directly you can enter the ADSL username and password obtained from your ISP Using ADSL Dialup ADSL User 5210753952765089 ADSL Password Refresh Figure 3 16 Shenzhen Foscam Intelligent Technology Co Limited 28 Tel 86 755 2674 5668 Fax 86 755 2674 5168 WWW FOSCAM COM FI8910 FI8910W User Manual 3 8 UPnP Settings Choose Using UPnP to MAP Port and then click Submit Using UPnP to Map Port Figure 3 17 The camera s software will be configured port forwarding We recommend you configure port forwarding manually on your router 3 9 DDNS Service Settings Please view the information in Quick Installation Guide about How to set DDNS Service Settings 3 10 Mail Service Settings lf you want the camera to send emails when motion has been activated Mail Service Settings will need to be configured nde cuiyao93 gmail com Mailbox for sender must Receiver 1 yaoyao160 sohu com s
20. 2 Double click IPCamSetup exe and install the software per instruction Felconme Welcome to the IP Camera Setup program This program will install IP Camera on your computer It is strongly recommended that you exit all Windows programs before running this Setup program Click Cancel to quit Setup and then close any programs you have running Click Next to continue with the Setup program WARNING This program is protected by copyright law and international treaties Unauthorized reproduction or distribution of this program or any portion of it result in severe civil and criminal penalties and will be prosecuted to the maximum extent possible under law Cancel Figure 1 4 3 Click Next to complete the software installation Ready To Install E Setup now has enough information to start installing Camera Click Back to make any changes before continuing Click Cancel ta exit Setup j Cancel Figure 1 5 Shenzhen Foscam Intelligent Technology Co Limited 4 Tel 86 755 2674 5668 Fax 86 755 2674 5168 WWW FOSCAM COM FI8910 FI8910W User Manual Finished Setup has finished copying files to your computer Before you can use the program you must restart Windows or your computer f yes want to restart my computer now C will restart my computer later Remove any disks from their drives and then click Close to complete setup Figure 1 6 amera The computer re
21. 6 755 2674 5168 WWW FOSCAM COM FI8910 FI8910W User Manual Microphone Built in microphone Speaker Built in speaker 1 3 2 Back View Power Power light Output Input Figure 1 2 LAN RJ 45 10 100 Base T Power DC 5V 2A Power supply Network Light The LED will blink when power and network cable are plugged in Power Light If the power adapter works well the light will turn on Audio Input This jack is used to plug an external microphone Audio Output This jack is used to plug an external speaker 1 3 3 Bottom View There are three stickers at the bottom of the camera it is an important feature of original Foscam cameras If your camera does not have any of these three stickers it may be a clone one Cloned Foscam cameras cannot use original firmware and not eligible obtain warranty or technical services Reset button MAC address of wired connection MAC address of wireless connection Figure 1 3 Reset button Press and hold down the RESET BUTTON for 15 seconds Releasing the reset button username and password will back to the factory default administrator username and password You must power on the camera before reset Shenzhen Foscam Intelligent Technology Co Limited 3 Tel 86 755 2674 5668 Fax 86 755 2674 5168 WWW FOSCAM COM FI8910 FI8910W User Manual 1 4 Preparations before use 1 4 1 Software installation 1 Put the CD in the CD drive of your computer Open the CD find the software per instructions
22. Also the folder must be erasable FTP Mode It supports standard POST mode and passive PASV mode Upload Image Now This option will upload images when you enable the checkbox Enable Set Filename You can set a name for the uploaded image when you enable the checkbox If you select it the uploaded image will be named after the filename you set So the next image will cover the last image and the FTP Upload Folder will only have one uploaded image which named after the filename you set Filename Fill in a name for the uploaded image This name is different from the alarm image You cannot change the name of the alarm image Upload Interval refers to the time between the current image and the next image Click Submit to save these settings Click Test The following screen displays if it succeeded Figure 3 24 Shenzhen Foscam Intelligent Technology Co Limited 33 Tel 86 755 2674 5668 Fax 86 755 2674 5168 WWW FOSCAM COM FI8910 FI8910W User Manual E 192 168 0 109 File Edit view Favorites Tools Help x em Favorites 5k Free Hotmail 2 Device sarah fa EJ Safety Tools gt gt Test Succeed Internet ioo Figure 3 24 The following errors may occur 1 Can not connect to the server Check if the FTP Server is correct 2 Network Error Please try later 3 Server Error 4 Incorrect user or password Check the username and password 5 Cannot access the
23. Figure 2 1 The browser you use will be Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 WWW FOSCAM COM 8910 8910 User Manual opened automatically and display the camera login page Figure 2 8 2 You can also access the camera by IE browser directly by typing in the camera s IP address For example Device sarah Windows Internet Explorer dd cy ee KA EY i amp http 192 168 0 109 8100 v Fa ey File Edit View Favorites Tools Help x e we Favorites pu f Suggested Sites Free Hotmail amp amp Web Slice Gallery Figure 2 Real time IP Camera Monitoring System Deutsch French w y Tr _ Server Push Mode For FireFox Google Browser 2 Case sensitive Propose using 1024 768 screen resolution m Figure 2 8 The default user is admin no password There are two modes to login If you use IE browser please choose activeX mode to login If you use Firefox or Google Chrome please choose Server Push Mode to login Figure 2 9 Shenzhen Foscam Intelligent Technology Co Limited 10 Tel 86 755 2674 5668 Fax 86 755 2674 5168 WWW FOSCAM COM FI8910 FI8910W User Manual Real time IP Camera Monitoring System English Deutsch French Italian Spanish Netherlands Polski Hungarian ActiveX Mode For IE Browser Default user is admin User ER
24. Model Fl8910 FI8910W IP Wired Wireless Camera NIGHT VISION amp REMOTE PAN TILT ROTATE TWO WAY AUDIO User Manual Color Black Color Silver CONTENTS 4 cat SR eee ee 1 KER ERE eC ECT 1 2 M 2 1 9 62 T H 2 1 4 Preparations Detore DSG dau eb ir D b pi cra oa da Ya o 4 Z2 iieri mM 6 2 Meier 6 GT i re T mE 9 2 Dev ee Sue een tpm MER LEE ee 14 em ETE 15 2 9 For a 16 ALON au e Hm 19 How to configure settings in For 20 SNP Ir ee ee 20 9 2 Dale amp Time SCUINGS uscire Sog aea ttes uan 21 3 3 User SCUINGS EL 21 OA MUNI DEVICE Settings u uuu u T M T 22 3 9 Basic Network esee 26 3 0 Wireless LAN S
25. OLIS e E eb esi 28 ONE ADSL SEUNG T 28 SOUPIR Semin S tl a uy 29 3 9 DDNS Service SellingS uum t UU T 29 2 10 Mall Service SelUtliflSus us ugnu natasha chusu 29 2 14 MSN SOMULG uuu u u uu lu A esa qayakuspa es 30 312 FIPSeIICe kau det nds I Est 32 9 T9 Alarm Service 34 TZ SOWING S eL 38 29 19 Upgrade Device uuu 39 3 16 Backup amp Restore Seltllh js sedia vtt erneute 39 3 17 Restore Factory uD aces Ae da ete d an E 39 DEORE DOO 1 2 0 40 WWW FOSCAM COM FI8910 FI8910W User Manual S S E ee ee 40 40 AAPPENDIX u 41 4 1 Frequently Asked 41 4 2 Default Parameters
26. Technology Co Limited 4l Tel 86 755 2674 5668 Fax 86 755 2674 5168 WWW FOSCAM COM lite riot e y Internet Serres leu Foe this some Aloud bevels For this zane Meditim to High 1c elinan high Anprocriase for most websites internet This zone is for Intenet wensites mecept these lished in trusted and zones Genera Security Privacy Content Connections Programs Advanced serta pone wew change security 2 Security Settings intranet Trister sites Re Prompts before downloading potenia 8910 8910 User Manual SS Ia Mi gt Sone gt x Settings CE Disable Enable 4 Dawrlasd Actrices controls mot secure Q 1 Enable mot secure Prompt recommended Dawrnlnzd unsigrecd Actes controls rat secure C Disable recommended 21 Emable nor secure 1 Prampt LJ Iritinkze and sept actrees controls not marked as safe For content Unsigned controls ril mot be 1 Disable recommended CI Prampt Run Sctives controls and cusan ee el E I P shes effect you restert Inbemet Explorer Reset cusram setings Resat tot default D cancel Figure 4 1 If you allow the activeX to run but still cannot see live video and a red cros
27. al Motion Detect Armed Motion Detect Sensibility 10 Send Mail on Alarm Image on Alarm All clear All s oa o5 os jo os oo to 1 12 191418 16 17 21 22 09 0102 03 04 05 06 Gr 08 0910 1 2 17 18 19 0 11213 61171 19 2 Sun Men LLLI ITE Tue Wed HE LLL Tu PLE Sat HLTA Submit Refresh Figure 3 31 If you want to select discrete area you can click left button on the box of time range It will turn blue If you want to delete it just click the left button and It will turn gray Motion Detect Armed Motion Detect Sensibility 10 Send Mail on Alarm E Upload Image on Alarm E Scheduler set All clear All 00 01 02 0304 05 06 07 0 1 ins 14 ne ne 17148 19 120 21 22 23 00 01 2 oo os 99 98 oe 11 467m 20 2 22 2 Day 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 Sun TITI IHH IL ELLE EET e HUET ET w ed HOHER HEEL EET Tm Fi OAA Sa HH EH LE LER Submit Refresh Figure 3 32 If you want the camera alarm at most time yo
28. atrol button the camera will patrol 4 rounds and then stop automatically Shenzhen Foscam Intelligent Technology Co Limited 38 Tel 86 755 2674 5668 Fax 86 755 2674 5168 WWW FOSCAM COM FI8910 FI8910W User Manual Patrol rounds vertical Set the round between 1 and 10 then click submit Back to For Operator Click the Vertical patrol button the camera will patrol the rounds vertically you set and then stop if you don t click Stop vertical patrol button Note Patrol rounds horizontal vertical has no relation with the rotation rounds that camera reboots 3 15 Upgrade Device Firmware When you upgrade the camera please upgrade system firmware first and then upgrade the Web Ul Upgrade system firmware pgrade Web UI Figure 3 35 NOTE After you upgrade the system firmware you will not be able to view the camera in a browser before you upgrade the Web UI Make sure the IP camera tool on your computer could find your camera s IP before you choose upgrade in browser The Web UI only can be upgraded by IP camera tool after you upgrade the system firmware Click Browse choose the correct bin file and then click Submit to upgrade Don t shut down the power during upgrade until the IP camera tool finds the camera again 3 16 Backup amp Restore Settings Click Submit to save all the parameters you have set These parameters will be stored in a bin file for future use The bin file can be restored to load the
29. c Network Settings lf you want to set a static IP for the camera select Basic Network Settings Keep the camera in the same subnet of your router or computer Shenzhen Foscam Intelligent Technology Co Limited 26 Tel 86 755 2674 5668 Fax 86 755 2674 5168 WWW FOSCAM COM 8910 8910 User Manual Basic Network Settings Obtain IP from DHCP Server IP Addr subnet Mask Gateway DNS Server Http Port Network Lamp 32 158 0 108 255 255 255 Figure 3 12 It is the same result if set these settings in IP Camera Tool Figure 2 5 If you don t know the subnet mask gateway and DNS server you can check your computer s local area connection as follows Control Panel gt Network Connections Local Area Connections Choose Support Details Figure 3 14 x Network Connections File Edit View Favorites Tools Advanced Help 7 2 Search Es Folders Hab ox Address W Network Connections v 1 Network Tasks Local Connection s Create Connected Firewalled connection L 4 Realtek RTL8139 810x Fa Z Setup a home or small office network eI Change Windows Firewall settings Disable this network device a Repair this connection imi Rename this connection e View skatus of this connection Change settings of this connection Other Places E control Panel Network Places G Mv Documents X Mv Computer Details Local Area Connection
30. can visit IPCAM Figure 3 21 oo add your MSN ID to the MSN Friend List you can chat with camera and get the access address and then access the camera Note When you login the camera by IP Camera Tool you can t login MSN of camera at the same time 3 12 FTP Service Settings lf you want to upload images to your FTP server you can set FTP Service Settings FIP Server FTP Port FIP User FIP Password FTP Upload Folder FTP Mode PORT Test Please set at first and then test Upload Image Now vi Upload Interval Seconds 30 Enable Set Filename Filename test Submit Refresh Please click submit before test Shenzhen Foscam Intelligent Technology Co Limited 32 Tel 86 755 2674 5668 Fax 86 755 2674 5168 WWW FOSCAM COM FI8910 FI8910W User Manual Figure 3 22 FER Service Settings FTP Server fip mgenseal com FTP Port 21 FTP User deotestiomgenseal com FTP Password FTP Upload Folder FTP Mode PORT Test Please set at first and then test Upload Image Now Upload Interval Seconds 30 Enable Set Filename vf Filename test submit Refresh Figure 3 23 FTP server If your FTP server is set up in LAN you can set as Figure 3 22 If you have a FTP server which you can access on the internet you can set as Figure 3 23 FTP Port Usually the port is 21 FTP Upload Folder Make sure that the folder you plan to store images exists For camera couldn t create the folder itself
31. er and give it a fixed IP or add the MAC ID as a trusted site There are two MAC addresses one is Wired MAC and the other is WIFI MAC un IP Camera Tool anole Http 192 168 1 158 pP Http 192 168 1 153 9999 1802 Http 192 168 1 142 8142 i apple Basic Properties Device ID 2 System Firmware Version 11 27 2 38 Web UL Version 4 10 1 Figure 2 3 e Network Configuration This page will allow you to configure the Network parameters Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 WWW FOSCAM COM FI8910 FI8910W User Manual IP Camera Tool 8 apple Network Configuration AL nle wanawaanaaanaanmaanaananaanaaanaanmannananaamananaannannananasnananananasananma Address subnet Mask Gateway IHS Server Http Fort 8989 User Fassword Figure 2 4 Obtain IP from DHCP server If checked the device will obtain IP from DHCP server In other words the camera will have a dynamic IP Make sure the Router which the camera connects has DHCP function and DHCP is enabled AS IP Camera Tool E apple Network Configuration j apple 1802 IEE apple Obtain IF from DHCF server IP Address 192 188 1 188 Subnet Mask 255 255 255 0 Gateway 192 168 1 1 DHS Server 202 96 134 133 Http Fort 19999 ser admin Password a Cancel Figure 2 5
32. etected Don t choose Scheduler Click Submit and the camera will alarm at any time when motion is detected Another way Choose Scheduler and click set All you can see all time box will turn blue as the following picture Click Submit and the camera will alarm at any time when motion is detected Motion Detect Armed Motion Detect Sensibility 10 gt Motion Compensation E Send on Alarm E Upload Image on Alarm Scheduler Submit Refresh Figure 3 30 2 Specify an alarm schedule If you want the camera to alarm during the time you set select Scheduler and set time range If you want to select one serial area you can click any number between 00 and 23 at the first row the corresponding column will be selected and it will turn blue For example click the number 06 at the first row you can see the column turn blue That means the camera will alarm when motion is detected between 6 and 7 o clock during everyday Click the number 06 at the second row you can cancel the corresponding column you set And it will turn gray Shenzhen Foscam Intelligent Technology Co Limited 36 Tel 86 755 2674 5668 Fax 86 755 2674 5168 WWW FOSCAM COM 8910 8910 User Manu
33. grade web Ul Or it may damage the camera Please download the firmware package under the correct type of your camera before upgrade Follow the upgrade documentation in the package carefully to upgrade Read the readme txt file first before you upgrade CAUTION Please don t upgrade the firmware freely Sometimes your camera may be damaged if configured wrong during the upgrade If your camera works well with the current firmware we recommend not upgrading NOTE If you download the firmware Please check if bytes of the two bin file are exactly the same with the size in readme If it fits you can upgrade it If not please download the firmware again until the bytes are exactly the same with the official size Otherwise your camera will crash by the firmware which you selected ET IP Camera Tool Http 192 168 1 158 Http 192 168 1 142 8142 MERE s User Password dgrade system nware first Figure 2 6 Refresh Camera List Refresh camera list manually Flush Arp Buffer When wired and wireless of the camera both are fixed IP address You may encounter an issue with not being able to open the camera webpage You may try to use flush Arp buffer About IP Camera Tool Display the version of the IP Camera Tool 2 2 Camera Login You can access the camera through the IP Camera Tool or IE Firefox Google Chrome Safari or other stand browser directly 1 Double click the IP address of the IP Camera listed
34. h Device The 9th Device Figure 3 9 Add the other cameras in the same way Click Submit to save Shenzhen Foscam Intelligent Technology Co Limited 25 Tel 86 755 2674 5668 Fax 86 755 2674 5168 WWW FOSCAM COM 8910 8910 User Manual Multi Device Settings Anonymous 192 166 0 109 A Anonymous 192 166_0 60 Tintin sarah 192 166 0 105 s ismo m ipe P The 1st Device This Device The 2nd Device sarah foscamipcamera dvndns org The 3rd Device 3322 org The 4th Device Anonvmous foscamipcamera dvndns org The 5th Device None The th Device None The 7th Device None The 8th Device None The 9th Device None Attention If you want to access the device from internet be sure the host and port that you set can be accessed from internet Submit Refresh Click Submit after finishing all the settings Figure 3 10 Go back to video window You will see all of the cameras accessible through the internet When you are away from home you can use the first camera s DDNS domain name and port to view all the cameras via internet Real time IP Camera Monitoring System Fi url Device Status For ol ott offi OSD blue Add on record Alarm eif Amo buffer 1 O O miro memo For Operator For Administrator Figure 3 11 3 5 Basi
35. ith PC Time Day ght Saving Time J Figure 3 2b Device Clock Time Wednesday May 11 2011 7 53 48 PM Device Clock Timezone GMT 08 00 Beijing Singapore Taipe wj Sync with NTP Server LI 1 Sync with PC Time 2 The time is Wednesday May 11 2011 6 53 48PM Daylight Saving Time 3 before setting Daylight Saving Time Advance Time 60 v Figure 3 2c 3 3 User Settings You can set permission for visitor operator and administrator Click Submit to save these settings The camera will reboot Shenzhen Foscam Intelligent Technology Co Limited 21 Tel 86 755 2674 5668 Fax 86 755 2674 5168 WWW FOSCAM COM FI8910 FI8910W User Manual Password Group admin user Ipcam Choose path for record and alarm record 3 Set Record Path Browse Browse Set AlarmRecord Path Figure 3 3 Here you can set the record file path and the alarm record file path for the camera Click Browse and choose the path Record Path will store the file of the recording when you record manually Click record icon to record Figure 2 18 Alarm record path will store the file of the recording when it is activated by motion you must set motion alarm first Figure 3 23 The default path for Record Path and Alarm Record Path is C Documents and Settings All Users Documents NOTE In Windows or Vista if you cannot change the record path Please set as below Windows or Vista s security level is higher than Windo
36. ls 2 1 5 When the camera is powered and network cable plugged correctly the small green light Shenzhen Foscam Intelligent Technology Co Limited 3 Tel 86 755 2674 5668 Fax 86 755 2674 5168 WWW FOSCAM COM FI8910 FI8910W User Manual network jack will turn on and the small yellow light will flash The network light will blink about 1 2 times per second and the power light will also turn on 2 SOFTWARE OPERATION 2 1 IP Camera Tool When the Device has been mounted properly you can double click the icon IP Camera Tool apple Atp IK 182 168 1 M i 182 168 1 153 8009 182 168 1 142 8142 182 168 1 118 1234 Http Figure 2 1 The software searches for the IPcam automatically over the LAN There are 3 cases 1 If no Camera found in LAN After about 1 minute of searching the Result Field will show not found IP Server and the program shuts off automatically 2 If IP Cameras have been found within LAN All the IP Cameras will be listed and the total number is displayed in the result field as shown in Figure 2 1 3 The IP Cameras installed within LAN do not share the same subnet with the monitoring PC A prompt is displayed with a Subnet doesn t match dbclick to change message Click the left mouse button to choose the prompt and click the right mouse choose Network Configuration to set the IP address of the Camera to the same subnet as the LAN Figure 2 5 You can choose obtain IP from
37. me IP Camera Monitoring System Device Status Unselected Internet Explorer Security Warning Do you Reet to rum Ps Acevex conma Mame Sherghwn Inbebgent Technoogy Ca henhen Faai Inteligent Technology Ltd disabled Choose Run i se 1 Add timestamp on record HE Thes Ace contrpi was OLY sdoend your oompuser when inz Elec mSoundOft program or when Winders TBS ins abad Yau only nan it trugt at publgher and the Yupata fe re Audio buffer 1 feo mesmo MDOMDO MHC For Administrator Figure 2 12 Fill in the user name and select login again You will see a live video Figure 2 13 Shenzhen Foscam Intelligent Technology Co Limited 12 Tel 86 755 2674 5668 Fax 86 755 2674 5168 WWW FOSCAM COM FI8910 FI8910W User Manual Real time IP Camera Monitoring system E a ab abi a Resohmen O40 480 Mode 54 HZ Fei Beighmess Preset 1 go For Administrator Figure 2 13 NOTE If you could not view living video after running the activeX Only a red cross m in the center of the video or just a black screen Please change another port number to try Don t use port 80 Use port 85 8005 or 8100 to try Make sure all firewall or antivirus software on your computer does not block the active downl
38. ministrator username admin Default administrator password No password 4 3 Specifications ITEMS Fl8910 Fl8910W Image Sensor High Definition Color CMOS Sensor Display Resolution 640 x 480 Pixels 300k Pixels Shenzhen Foscam Intelligent Technology Co Limited 44 Tel 86 755 2674 5668 Fax 86 755 2674 5168 WWW FOSCAM COM FI8910 FI8910W User Manual Viewing Angle 67 degree IR CUT Filter will switch automatically 15fps VGA 30fps QVGA Resolution 640 x 480 VGA 320 x 240 QVGA uM Output Built in Speaker with a audio jack Audio Compression MJPEG Communication Ethernet One 10 100Mbps RJ 45 Supported Protocol HTTP FTP TCP IP UDP SMTP DHCP PPPoE DDNS UPnP GP RS Wireless Standard IEEE 802 11b g Data Rate 802 11b 11Mbps Max 802 119 54Mbps Max Wireless Security WEP amp WPA amp WPA2 Encryption Infrared Light 11 IR LEDs Night visibility up to 8 meters Dimension 117 L x114 W x129mm H Gross Weight 785g eG 20 85 non condensing 10 C 60 14 F 140 F 0 90 non condensing PC Requirements Supported OS Microsoft Windows 2000 XP Vista Windows7 32bit Windows 64bit mac Browser IE 6 0 1 7 0 IE8 0 IE9 0 Firefox2 0 Firefox3 0 Google Chrome Safari or other standard browsers Certification CE FCC 5 OBTAINING TECHNICAL SUPPORT While we hope your experience with the IPCAM network camera is enjoyable and easy to use you may experience some issues or have questions that this U
39. o Connect speakers or earphone or other audio output device with PC Click audio and you will hear sound from the IPCAM built in microphone Closeaudio Click Close audio to turn off audio NOTE You must have installed VLC before using this function If you have not download and install the plugin from Figure 2 20b and install it Real time IP Camera Monitoring ystem Figure 2 206 During the installation you must select Mozilla plugin as in Figure 2 20 18 Tel 86 755 2674 5668 Fax 86 755 2674 5168 WWW FOSCAM COM 8910 8910 User Manual VLC media player 1 1 9 Setup Choose Components Choose which Features of VLC media player 1 1 9 you want to install Check khe components you want to install and uncheck the components you don t want to install Click Wexk bo continue Select Ehe type of install Or select Ehe optional components you wish to install Space required 79 0MB videaLAM VLC media player 2 6 For Administrator For IE browser Media Player required Start Menu Shortcut Discs Playback Tal Description Position Your mouse aver a component Ea see its description Cem Figure 2 20c Click For Administrator You will see the Device Status It contains device ID firmware version of the camera and other status of the camera Real time IP Camera Monitoring System Device ID Jsers Settings Multi Device Settings Basic Network Settings
40. oad and installation If you are unable to run the activeX control try shutting down the firewall or antivirus program For Firefox Google Chrome Safari or other standard browser Fill in the user name and choose the second login button It may ask you for user name and password again before you login the Ul After you enter the user name you will see Device Status of the camera Real time IP Camera Monitoring System Dsm Device ID 000DC5D203BB Device Firmware Version 11 22 2 38 Device Embeded Web UI Version 2 4 10 1 Alias apple Alarm Status None DDNS Status 3322 Succeed http huanghj 3322 org UPnP Status UPnP Succeed MSN Status No Action Figure 2 14 Click Live Video you will see the camera s live video Shenzhen Foscam Intelligent Technology Co Limited 13 Tel 86 755 2674 5668 Fax 86 755 2674 5168 WWW FOSCAM COM 8910 8910 User Manual Real time IP Camera Monitoring System Device Status Live Video Device Management Figure 2 15 2 3 Device Status For IE browser If the camera is connected properly the light of the device status will show green If the light show yellow check if the activeX is enabled or change another port number and try again Real time IP Camera Monitoring System Device Status age m uu Operatic For Administrator Figure 2 16 If you want to view the device information choose For Administrator and then click Device info Figure 2 17
41. ols 716 _ Test Succeed Done Internet 7 Figure 3 19 f an error occurs with one of the following errors after clicking Test verify the information you entered is correct and select Test again 1 Cannot connect to the server 2 Network Error Please try later 3 Server Error 4 Incorrect user or password 5 The sender is denied by the server Maybe the server need to authenticate the user please check it and try again 6 The receiver is denied by the server Maybe because of the anti spam privacy of the server 7 The message is denied by the server Maybe because of the anti spam privacy of the server 8 The server does not support the authentication mode used by the device Report Internet IP by Mail lf selected you will receive emails which contains internet information such as When the camera is powered or the Internet IP has changed For example IPCAM s urls is http 119 123 207 96 8068 Make sure the port is mapped to the router correctly 3 11 MSN Setting lf you forget the domain name of the camera and you want to access the camera remotely you must configure MSN Apply a MSN ID for IPCAM first then do as the picture Shenzhen Foscam Intelligent Technology Co Limited 30 Tel 86 755 2674 5668 Fax 86 755 2674 5168 WWW FOSCAM COM 8910 8910 User Manual User foscam31 hotmail cor
42. s in the center of the video There is a yellow light in the device status Change another port number Do not use port 80 Use port 85 8005 etc sarah Network Configuration E sarah Anonymous adel Obtain mu nonymous TP Address 192 i188 0 Anonymous 255 255 255 0 192 188 0 1 focam demo Subnet Mask Gateway IWS Server 192 168 0 1 Http Port 8100 admin Cancel hange another port number User Password Figure 4 2 NOTE Make sure that your firewall or anti virus software does not block the camera or activeX If you can not see live video try shutting down the firewall or anti virus software and try again 4 1 4 Can t access IP camera on internet Possible reasons why camera is not accessible on the internet Shenzhen Foscam Intelligent Technology Co Limited 42 Tel 86 755 2674 5668 Fax 86 755 2674 5168 WWW FOSCAM COM FI8910 FI8910W User Manual 1 ActiveX controller is not installed correctly see more details Figure 2 10 Figure 2 12 2 The port which the camera uses is blocked by a Firewall or Anti virus software Try changing to another port number Figure 4 2 3 Port forwarding is not successful see more details in Quick Installation Guide How to set DDN Service settings 4 1 5 IP Camera Tool could not find camera s IP Verify that the network cable is securely fastened to the camera Make sure
43. ser s Guide has not answered Please contact your reseller and ask for help first if they can not resolve your issue please contact our company Shenzhen Foscam Intelligent Technology Co Limited 45 Tel 86 755 2674 5668 Fax 86 755 2674 5168 WWW FOSCAM COM ceo r w Z Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 FI8910 F18910W User Manual 46
44. sername and password press and hold down the RESET BUTTON for 15 seconds Releasing the reset button will restore the factory default settings for username and password You must power on the camera before reset Default administrator username admin Default administrator password password 4 1 2 Subnet doesn t match dbclick to change If IP Camera Tool shows the error Subnet doesn t match dbclick to change select Obtain IP from DHCP server Figure 2 4 If this error still exists after obtain IP from DHCP server check your local area connection of your computer and verify the subnet and gateway of the camera which should be the same subnet of your computer Figure 2 5 4 1 3 No Pictures Problems The video streaming is transmitted by the ActiveX controller If ActiveX controller isn t installed correctly you will see no video image There are two ways to resolve this problem 1 Re install IP Camera Tool and activeX control recommended Figure 2 10 Figure 2 12 2 Download ActiveX controller and set the security setting of IE IE browser 5 Proper Security Custom Level ActiveX control and Plug ins The first three options should be set to be Enable The ActiveX programs read by the computer will be stored As follows Enable Download unsigned ActiveX controls Enable Initialize and script ActiveX controls not marked as safe Enable Run ActiveX controls and plug ins Shenzhen Foscam Intelligent
45. starts upon installation completion and an icon automatically appears on the desktop NOTE If you use Windows and could not find the icon on desktop after installing the IP camera tool please check if the path of the camera software is correct For example if it was pointing to C Windows System32 IPCamera exe Then fix this by pointing the shortcut to the correct path C Windows SysWOW64 IPCamera exe The shortcut should work without any problems CAUTION Before installing and using the product please read the following precautions carefully and make sure they are fully understood Use only the power adapter attached with the product Using unauthorized power adapters may cause damage to your IP Camera IP Camera terminal shall be installed in indoor environment where the rain or snow could not pour it 1 4 2 Hardware preparation Follow the steps below to set up your camera hardware connections Make sure to follow each step carefully to ensure that the camera operates properly 1 Adjust the antenna at the back of the camera 2 Plug the network cable into the camera and then into your Cable DSL router 3 Plug the power adapter into the camera and then into the power outlet CAUTION Make sure to only use the power adapter supplied with IPCAM Using a non approved power adapter may damage the camera 4 The camera takes approximately 30 seconds to start up before it displays an IP address on the IP Camera Tool detai
46. u can select set All first and then click left button at the box you don t want the camera alarm even when the motion is detected The box will turn gray Click Submit and it will take effect Shenzhen Foscam Intelligent Technology Co Limited 37 Tel 86 755 2674 5668 Fax 86 755 2674 5168 WWW FOSCAM COM 8910 8910 User Manual Motion Detect Armed Motion Detect Sensibility Motion Compensation Send Mail on Alarm Upload Image on Alarm Sun Mon Tue Wed Thu Fri Sat Submit Refresh Figure 3 33 3 14 PTZ Settings You can set pan tilt soeed Normally PT speed is 3 The larger the setting number the lower speed Don t enable the checkbox disable preset if you want to use the function of preset it will be effective after you reboot device disable preset Go center on boot PT speed Upward patrol speed Downward patrol speed Leftward patrol speed Rightward patrol speed patrol rounds horizontal patrol rounds vertical submit it Refresh Figure 3 34 Patrol rounds horizontal Set the round between 1 and 10 then click Submit Back to For Operator Click the Horizon patrol button the camera will patrol the rounds horizontally you set and then stop if you don t click Stop horizon patrol button For example you set 4 for the patrol rounds Click submit and back to For Operator Click the Horizon patrol button and do not click the Stop horizon p
47. upp ort SMITE Receiver 2 Mailbox for receiver need not 1 Receiver 3 Support SMTP you can set 4 receivers 2 Recerver 4 SMTP Server 3 Enter SMTP server for SMTP Port E gt 4 sender Transport Layer Security STARTTLS 5 Gmail only support TLS at port 465 and support STARTTLS at port 25 587 Need Authentication SMTP User User name and SMTP Password passwor d Test lease set at first and then test Report Internet IP by Mail mi Refresh oa Figure 3 18 Make sure your mailbox for sender supports SMTP Four recipients can be added to receive images SMTP port is usually set as 25 Some SMTP servers have their own port such as 587 Shenzhen Foscam Intelligent Technology Co Limited 29 Tel 86 755 2674 5668 Fax 86 755 2674 5168 WWW FOSCAM COM FI8910 FI8910W User Manual or 465 and Transport Layer Security usually is None If you use Gmail Transport Layer Security must be set to TLS or STARTTLS and SMTP Port must be set to 465 or 25 or 587 which port you choose should be decided by which Transport Layer Security you select NOTE Click Submit first before choosing Test Click Test to see if SMTP has been successfully configured Device sarah Windows Internet Explorer Seles PI E 192 16 ba gt P Fie Edit View Favorites Tools Help E x Favorites sk gt Free Hotmail Device sarah tu mem Page Safety gt To
48. vailable in Firefox Google Chrome and Safari Shenzhen Foscam Intelligent Technology Co Limited 43 Tel 86 755 2674 5668 Fax 86 755 2674 5168 WWW FOSCAM COM FI8910 FI8910W User Manual 4 1 10 Camera can not connect wireless lf your camera can not connect wirelessly after you set the wireless settings unplug plug the power cable for more details Wireless LAN settings in Quick Installation Guide Usually cameras can t connect wireless mainly because of wrong settings Verify that the SSID is correct use the same encryption for router and camera Don t enable MAC address filter 4 1 11 can t see other cameras which in multi device when remote access If you want to view all the cameras on the WAN verify that each camera you added in the multi device settings can be accessed by using the DDNS name and port number Use the DDNS domain name not camera s LAN IP for more details How to add cameras in WAN 4 1 12 Only see black screen or undefined characters when using remote login If you could access the login page remotely this indicates that your DDNS settings are correct If you are unable to see live video but only some undefined characters this may be due to internet speed issues or the camera using Wi Fi 4 2 Default Parameters Default network Parameters IP address obtain dynamically Subnet mask 255 255 255 0 Gateway obtain dynamically DHCP Disabled DDNS Disabled Username and password Default ad
49. ws XP 2000 For set record path function add the Device IP address to the IE s Trusted sites first as follows IE browser gt Tool Internet Proper gt Security gt Trusted sites gt Sites gt Add 3 4 Multi Device Settings The firmware inside the camera can support a maximum of 9 devices monitoring at the same time 3 4 1 Add cameras in LAN In Multi Device Settings page you can see all devices searched in LAN The 1st Device is the default one You can add more cameras in the list in LAN for monitoring The camera s software supports up to 9 IP Cameras online simultaneously Click The 2nd Device and click the item in the Device List in LAN the Alias Host and Http Port will be filled in the boxes below automatically Enter the correct username and password then click Add Add more cameras in the same way After all cameras have been added choose Submit Shenzhen Foscam Intelligent Technology Co Limited 22 Tel 86 755 2674 5668 Fax 86 755 2674 5168 WWW FOSCAM COM 8910 8910 User Manual Multi Device Settings Demo 192 168 0 66 Anonymous 192 169 0 1 5 Anonymous 182 158 0 68 Device List in Lan Click it alias host 1 and http port will be Refresh I The Ist Device spec filled in the following The 2nd Device IPcam Demo 192 168 0 66 POXeS automatically CI Ue Erter user and password 3 The 3rd Device None The 4th Device None The 5th Device None The
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