User Guide
Contents
1. 9999E99999 Automatic Payment Summary Payment Account Dee Amex x Payment Option Total Amount Due Pay Interval On the Monday of every week Effective Period Until Cancelled 17 UPS Billing Centre User Guide Payment cont Payment Activity You can view One Time or Automatic Payments on the Payment Activity tab Up to one year of payment activity is available in the UPS Billing Centre If a payment has not been processed you can edit the payment date or cancel scheduled payments 2015 United Parcel Service of America Inc All rights reserved UPS Billing Centre Canada Welcome John Doe Logout LCE C Payment Mt meme Ce immed yc Payments Payment Activity E Printer Friendly Payment Activity Search Criteria Use the drop down menus to search your payment activity by one or more of the following criteria Account Number Payment Type Status Or enter Payment Made Between Date information to retrieve payment activity for a specific time period Account Number All X Payment Type All X Status an hd Payment Made Between From EJ to CI search 9 items Account Number Invoice Number Payment Type Payment 4mount Status Payment Date Action 1 E595 999999999999999 One Time 24 53 Paid 4ug 08 2013 View Details 18 UPS Billing Centre User Guide Reporting UPS Billing Centre Canada Welcome John Doe Logout Six Standard Reports are available in the UPS Billing eee E2. Account Number All Invoice Date Between From m To EJ Due Date Between From EJ To EJ Amount Due Range From To E Invoice Number Account Number Invoice Date Due Date Automatic Payment Amount Due O 999999999999999 1YE595 Nov 11 2010 Nov 18 2010 173 79 C 999999999999999 1YE595 Aug 19 2010 Aug 26 2010 85 33 D 999999999999999 1YES95 Aug 12 2010 Aug 19 2010 163 05 Total 422 17 Reset Next Welcome John Doe Logout 15 UPS Billing Centre User Guide Payment cont UPS Billing Centre Canada Welcome John Doe Logout uC Miia Payment Mca mm Cle LLET T ELA Automatic Payments Payments Automatic Payments oy Printer Friendly Automatic Payments allows you to set up payments for any invoice presented in the UPS Billing Centre Saup Automa Seymen Note All outstanding in voices must be paid using the All existing invoices in the Billing Centre prior to Automatic Payments must be paid manually One Time Payments feature prior to setting up Automatic Payments Cancel Next Select Billing Accounts 2 items To set Up Automatic Payments users must Provide the requested information then select Next E Account Number Select the Payment tab and then Automatic Payments i TR Select Add Automatic Payments followed by Next z Ives Select the Account Number cancel Next 16 2015 United Parcel Service of America Inc All rights reserved UPS Billing Centre Use
3. Adjust In addition to View Only access this user may also request adjustments to charges View and Pay In addition to View Only access this user may also set up bank payment card information and submit payments View Pay and Adjust This user may set up bank payment card information submit payments and request adjustments to charges O plan M A In addition to View Pay and Adjust access this user may also assign their plan s accounts to new or existing users Plan ee Managers may provide View Only through View Pay and Adjust access ere ee This user has full access to all accounts plans and functions of the UPS Billing Centre including the ability to add remove users ee manage access assignments and cancel or re enrol accounts Cancel J Next 23 UPS Billing Centre User Guide Administration Profile cont UPS Billing Centre Canada Welcome John Doe Logout Home Invoice Payment Reporting Support Manage Company Manage Company Administrator add account E ccoun ate ice Forma anage Enrolmen Manage Users To authenticate an account in the Add Account section a a aa x Manage Company otitication you will be required to provide the account number Welcome to the UPS Billing Centre Administration and Company Management page Here you can manage all of the accounts within your company in one invoice number invoice amount due invoice date and are ais control ID from ad previous invo
4. Administration Mei eL Manage Users Manage Users Add New Users This user will only have access to the accounts selected below To change access to an account select the appropriate check box and click Update User Name John Doe Role View Only Accounts Assigned 2 items Account Number 1 E595 1YES95 Accounts 2 items Search O Account Number O 1YE595 L 1YE595 f cancel update 25 UPS Billing Centre User Guide Administration Profile cont Notification All users can manage their email preferences on the Notification tab All Email Notification options will be displayed You must select all the desired boxes to receive an email when a specific activity occurs in the UPS Billing Centre You can update an email address by accessing your My UPS profile through ups com 2015 United Parcel Service of America Inc All rights reserved Administrator UPS Billing Centre Canada Welcome John Doe Logout Home Invoice Payment Reporting otificatio Manage Company Notification Manage Users Notification m a n Notification Email Notifications To change your e mail notification settings please edit your selections and select Update To change your e mail address you will need to update the e mail address in your My UPS profile Update Email Language Preference United States English N Send an email N When my invoice is ready for viewing g days prior to invoice due date L
5. America Inc All rights reserved UPS Billing Centre User Guide Reporting cont Customize this report You can customize all standard reports with the exception of the Address Correction Detail report After selecting a Standard report select the Customize This Report tab You can select the columns you want to display in a custom report To reorder columns use the Add Remove functions to place the fields in the desired order Note Custom Reports exceeding 1 000 rows must be viewed as a Batch Report To view the complete report save it under the My Customized Reports tab Then open the saved report and select the Batch Request tab 2015 United Parcel Service of America Inc All rights reserved Search Criteria Shipment Type UPS Package Transaction Type al Country Canada Invoice Date From 09 08 2013 Em To 10 08 2013 EJ Help Use the CTRL button to select multiple accounts res 1E5995 Invoice Number Invoice Status All v Search Criteria All v Custom Reports cannot exceed 1000 rows To view the complete report save it under the My Customized Reports tab Then open the saved report and select the Batch Request tab Please select columns to display in a custom report Available Fields Current Display Fields Invoice Status Fees Taxable Charges Non Taxable Charges Outbound Charges Invoice Type Inbound Charges Adjustment Charges Service Refund e Info Based Services vo
6. manage your email notifications Administrator overview There are three tabs in Administration Manage Company e Manage Users e Notification Company Under Company there are four tabs e Add Accounts e Update Invoice Formats e Manage Enrolment e Manage Payments 2015 United Parcel Service of America Inc All rights reserved UPS Billing Centre User Guide UPS Billing Centre Canada Welcome John Doe Logout Home Invoice Payment Reporting Support Manage Company Manage Company Add Accounts Update Invoice Formats Manage Enrolment i Manage Users Manage Company Notification Welcome to the UPS Billing Centre Administration and Company Management page Here you can manage all of the accounts within your company in one location From this page you can e Add Accounts Add new accounts to the UPS Billing Centre for online invoicing and payment To add a new account all you need is a recent invoice e Update Invoice Formats Choose the file formats PDF CSV or XML used to display your invoices in the UPS Billing Centre You can also receive a specific account s invoices in XML Manage Enrolment Cancel an account s enrolment to receive paper invoices or re enrol it to access your invoices electronically through the UPS Billing Centre e Manage Payments Add remove or update your payment options and manage your automatic payment schedules all within the UPS Billing Centre For additional optio
7. selected the Dispute Transaction form will be displayed Complete the form by entering the required fields The adjustment request will be reviewed and if approved a credit will be applied to the next invoice You will be contacted directly via email if the adjustment request is not approved On submission of the Dispute Transaction form a message informing you that the adjustment has been submitted successfully will be displayed 2015 United Parcel Service of America Inc All rights reserved Dispute Dispute Transaction Please enter the amount of your requested adjustment and select the appropriate reason for this adjustment Your request will be reviewed and when approved 4 credit will be included on your next invoice We will contact you directly if your request is not approved i o08 2013 E595 Enter number without spaces dashes or parentheses Please Select the dispute reason Please Select the dispute reason ae x Transaction Date Account Number Phone Number Description UPS Billing Centre User Guide 11 Payment The Payment tab allows you to set up and or arrange payment for an invoice The Company Administrator must assign users the role to pay invoices Only an Administrator has the ability to set up a Payment Account There are four payment modules e One Time Payments e Automatic Payments e Payment Activity e Payment Accounts Payment Accounts Befor
8. C Confirming my payment was submitted M Confirming setup modification of automatic payment g When my automatic payment threshold is exceeded g Confirming my payment was made successfully N When my payment fails o When my payment card is about to expire L When my batch report is ready Update Non Administrator UPS Billing Centre Canada Welcome John Doe Non Admin Logout ue T a Profile Mey ificat Notification Notification Email Notifications To change your e mail notification settings please edit your selections and select Update To change your e mail address you will need to update the e mail address in your My UPS profile Email Language Preference Canada English Send an email V When my invoice is ready for viewing CT days prior to invoice due date Confirming my payment was submitted MV Confirming setup modification of automatic payment when my automatic payment threshold is exceeded Confirming my payment was made successfully when my payment fails when my payment card is about to expire when my batch report is ready 26 UPS Billing Centre User Guide support You can obtain support from the Support tab within the UPS Billing Centre at ups com which provides the following e Accessing help information available in the UPS Billing Centre e Contacting UPS via email by completing a web form at ups com When completed select the Next button at the
9. Invoice Number Note Batch Report requests will be completed within 24 hours Shipment Type UPS Package Transac tion Type All Country Canada Accoun t Number Use the CTRL button to select multiple accounts All 1YESO5 1YESS5 Invoice Date From 09 08 2013 To 10 08 2013 Ez Invoice Number Invoice Status All y Search Criteria All pe Search Batch Request Batch Report To share the Batch Report select the check box to the left of Share with other users Be sure to create a Batch Report Name and then select Create I Share with other Users Batch Report Name a oo Payment Reporting Administration Batch Reports Batch Reports can be Downloaded by selecting the download icon or Deleted by selecting the X icon Name Request Date Run Date Private Actions UPS CUSTOMER 1 06 03 2009 06 09 2009 ae Pa UPS CUSTOMER 2 06 08 2009 06 09 2009 na x Name Request Date Run Date Private Actions UPS CUSTOMER 3 10 06 2009 Y x UPS CUSTOMER 4 10 06 2009 Y Pas UPS CUSTOMER 5 10 06 2009 N x Batch Reports Failed No Information to Display UPS Billing Centre User Guide 21 Administration Profile The Administration tab is available to you if your role is the Administrator Administrators can add and manage users and accounts user profiles and email notifications If you are not assigned the Administration role the Profile tab is available to you where you can
10. PS account by providing the requested information from your invoice UPS Billing Center small package enrollment will discontinue all other electronic small package invoicing enrollments Please inform UPS Billing Centre User Guide Are you enrolling a UPS Small Package UPS Fre Supply Chain Solutions account UPS Small Package Account X recipients of the UPS small package invoice to access Center for these invoices 0745A0000V69W427 Individual UPS Account Consolidated Payn Plan 0477EG UPS Account Number 6 characters Country UNITED STATES z UPS INNOPLEX ESOLUTIONS 12380 MORRIS RD ALPHARETTA GA 30005 4177 G vrs Biling UPS Billing Center ive Savings ative savings this period 4 99 nt due this period includes these savings ive summary section for details Delivery Service Invoice Invoice date June 8 2013 Invoice number 0000V11W00000 Shipper number 1YE595 Control ID 3828 Page 1 of9 Sign up for electronic billing today Visit ups com billing For questions about your invoice call 800 811 1648 Monday Friday 8 00 a m 9 00 p m E T or write UPS P O Box 7247 0244 Philadelphia PA 19170 0001 Thank you for using UPS Summary of Charges Page Charge Outbound 2 IIDC Chinnina Nactimant t 5 74 Authenticate Enter Account Information Help Please authenticate your UPS account by providing the requested information from your invoice 51 Invoice Numb
11. User Guide UPS Billing Centre ie el os 2015 United Parcel Service of America Inc UPS the UPS brandmark and the colour brown are trademarks of United Parcel Service of America Inc All rights reserved ca_en Table of contents UPS Billing Centre Accessing the UPS Billing Centre 0 0 0 1 EMOlIMENE toctacucuaues cayartoheaasacucss ues panes dubeentesas 3 OVCIMIOW a5 ioc tabincdae mien aasnanpiahenedos tepanensmate es 5 WN ONGC a E E E ES E S 4 ET 6 E I E TE 12 Reporting n waanuiedsedaseeeennntwe os 19 Administration Profile 0 0 c cece 22 SUPPO gag pees ace pe ges ge ote a en ee gs oe aed eee ees 21 2015 United Parcel Service of America Inc All rights reserved UPS Billing Centre User Guide The UPS Billing Centre is a secure web based invoice presentation and payment application that provides you the ability to enrol to view your UPS invoices in several formats online PDF CSV and XML dispute charges generate reports and make payments online Available for e UPS Small Package e UPS Freight e UPS Supply Chain Solutions air freight UPS Billing Centre User Guide Accessing the UPS Billing Centre Go to the ups com Homepage Select the My UPS tab from the top of the page The drop down menu will display Select Billing from the drop down menu You may also enter ups com billing ca into your browser address bar 2015 United Parcel Service
12. bottom of the screen Complete the information fields selecting UPS Billing Centre and enter your question or comment Select Send Email button in lower right hand side of the screen e Contact UPS via telephone 2015 United Parcel Service of America Inc All rights reserved Frequently Asked Questions Adjustments Disputes Enrollment Payments Invoices Administration Reporting UPS Billing Centre Canada Home Invoice Payment Reporting Administration Support Frequently Asked Questions Welcome John Doe Logout Email UPS How to contact us Email UPS t Call UPS Support gt Getting Started gt Shipping gt Tracking gt Receiving Your Shipment gt Billing and Payment gt Technology Support ih Fina out about our latest technology enhancements UPS Solutions Gain new insights UPS services made easy gt Check out UPS Solutions Canada a mE ey ele Search My UPS a SUT ee ae Support Meee aii Support Do you have a question or comment Email us and we will respond within one business day Required fields are indicated with Your Name UPS CUSTOMER 1 Your E mail Address email sample com Support Category Support Topic Are you the Technical Support a Other x Based on the information you have provided so far the following support topics may answer your questions EJ How much do supplies cost Ed Why cant calc u
13. ccount Number Invoice Number Payment Type Payment Amount Status Payment Date Action 1YE595 999999999999999 One Time 2453 Paid Aug 08 2013 Paym ents can be ed ited or 1YE595 999999999999999 One Time 50 10 Paid Feb 05 2013 5 A GboGGGGGGGGG050 One Time a Aan cancelled any time prior to 1YE595 999999999999999 One Time 42 18 Paid Dec 28 2012 the scheduled payment date 14 UPS Billing Centre User Guide Payment cont One Time Payments cont Next you will be required to enter a Payment Date and select the desired Payment Account Note If the invoice is due upon receipt the current day will be selected by default A One Time Payments confirmation screen will be displayed You will be required to confirm the invoice and invoice amount Once confirmed please select Next 2015 United Parcel Service of America Inc All rights reserved UPS Billing Centre Canada uae Payment Mri mee Chelly T EL i Payments One Time Payments a Printer Friendly Manage One Time Payments Search Criteria By providing either an Account Number Invoice Date range Due Date range or Amount Du invoice or invoices to be submitted for a One Time Payment Select the check box to the left of the invoice payment option and then select Next range and selecting Search you can easily identify the ice or invoices to be paid using the One Time Payments made after 4 00 p m EST will not be processed until next business day
14. d UPS Billing Centre User Guide Invoice cont Adjustments to an invoice can only be made at the detail level The user selects the Dispute button at the bottom of the Shipment Detail screen Adjustments Disputes From the Shipment Detail screen you can dispute charges by selecting the Dispute button UPS Billing Centre Canada OUG Invoice Mist ul am Cu MeO ute LC Invoice Summary Invoice gt Invoice Summary gt Worldwide Service Detail Worldwide Service Shipment Detail Invoice Date Oct 05 2013 Invoice Number 9999999E99999 Account Number Invoice Due Date Oct 21 2013 Shipment Information Pickup Date Sep 27 2013 Tracking Number 1YE595999999999999 Service Worldwide Express Saver Zone 584 Weight Letter Number of Packages al Ref No 1 Ref No 2 Charge Information To request an adjustment select the total charges Welcome John Doe Logout SE Printer Friendly TELLS OL Invoice Amount Due 382 78 Sender JOHN DOE UPS CUSTOMER 1 123 STREET NAME FREDERICTON NB ESB6A2 CA Receiver JANE DOE UPS CUSTOMER 1 123 STREET NAME LOUISVILLE KY 402181938 Billed Charge Worldwide Express Saver 40 80 Fuel Surcharge 6 32 Total 47 12 Dispute View Download Invoice Data 10 2015 United Parcel Service of America Inc All rights reserved Invoice cont Adjustments Disputes cont When the Dispute button from the Shipment Detail screen is
15. e electronic payments can be initiated in the UPS Billing Centre at least one Payment Account must be established You can add Payment Accounts or view edit or delete existing accounts From the Payment Accounts tab in the Payment area of the UPS Billing Centre select Add Bank Account to establish a Payment Account For accounts already established select Edit to update account information or Delete to remove an account 2015 United Parcel Service of America Inc All rights reserved UPS Billing Centre User Guide UPS Billing Centre Canada Welcome John Doe Logout Suis Payment Micra me CCE CL mmm Tela Payments j a Payment Accounts Printer Friendly Manage Payment Accounts Select Add Payment Card Account or Add Bank Account to add additional methods of payment Select Edit to update account information or Delete to remove an account Add Payment Card Account Add Bank Account Payment Accounts 1 item Account Name Payment Account Type Account Number Action UPS CUSTOMER 1 American Express 999999999999 ups com Home UPS Global UPS Corporate Web Site Terms of Use Privacy Policy Protect Against Fraud Service Terms and Conditions Copyright 1994 2013 United Parcel Service of America Inc All rights reserved 12 UPS Billing Centre User Guide Payment cont UPS Billing Centre Canada Welcome John Doe Logout Clie Payment Mt Di a Celie T erat Payment Acco
16. e support can be found in the links to your right or by selecting this image You can view and download PDF copies of your UPS invoices and brokerage documentation View Your Invoice You can set up automatic payments to ensure that you don t pay late Pay Your Invoice You can customize available standard reports to meet your needs Visit Reporting New Features Available Archive History Page Provides the ability to download multiple pdf csv or xml invoices at the same time Go to the Archive History page to select invoices for download UPS Billing Data file The UPS Billing Data file is available for download for each small package UPS invoice from July 8 2013 For more information about these changes go to What s New in Billing Save stamps save paper and save time when you pay your UPS invoices through the UPS Billing Centre Set up payments Billing Centre UPS com Quick Links Quick Links Billing Centre Support View Invoice Add Accounts Manage Users Invoice Under the Invoice tab you have access to Invoice Summary and Invoice Detail information along with access to online PDF CSV and XML formats of their invoices You can also dispute charges Invoice Summary and Detail The following Invoice Status information is displayed on the Invoice tab when you select Company Summary e Open Past Due e Payment Returned e Past Due e Paid e Payment Pending e Overpayment Adjustment e Open e C
17. ender Tracking Number 1YES595999999999999 o JOHN DOE Service Worldwide Express Saver UPS CUSTOMER 1 Zone 584 123 STREET NAME Weight Letter FREDERICTON NB E3SB642 Number of Packages 1 CA Ref No 1 Ref No 2 Receiver ANF NAF 2015 United Parcel Service of America Inc All rights reserved UPS Billing Centre User Guide Invoice cont UPS Billing Centre Canada Welcome John Doe Logout Invoice Mise aa cd ei meee tee rey Import Shipment Details Invoice You can also utilize the UPS Billing Centre to liie Summary e View all import charges including Freight Duties and E printer rend Government Charges Iunie Kumbki 9999999999999 Account MumDAR 1YE595 e View Import Brokerage forms associated with the Shipment 123 STREET NAME FREDERICTON NB ESB 642 CA Invoice Due Date Nov 18 2010 Amount Due 173 79 Invoice Amount Due CAD 173 79 To view the details of specific charges select from the list below Charge Description Amount Duty Amount 228 26 Customs GST 129 80 Brokerage GST HST 2 80 QST 0 46 Total Government Charges 361 32 Bond Fee 29 25 Total Brokerage Charges 29 25 Total GST HST 132 60 Net Payable CAD 173 79 ups com Home UPS Global UPS Corporate Web Site Terms of Use Privacy Policy Protect Against Fraud Service Terms and Conditions Copyright 1994 2013 United Parcel Service of America Inc All rights reserved 2015 United Parcel Service of America Inc All rights reserve
18. er 6 13 characters 5 Amount due this period Example 1234 56 Invoice Date mm dd yyyy g 51 Control ID 4 Characters Optional but this value is required if it is present on your invoice Ftancet continue UPS Billing Centre User Guide Enrolment cont Account Invoice Authentication cont You will be informed that you have successfully enrolled your account in the UPS Billing Centre Payment information can be added after enrolment is completed Additional accounts can be added through the Administration tab after logging in to the UPS Billing Centre When the Continue button is selected the Overview page in the UPS Billing Centre will be presented 2015 United Parcel Service of America Inc All rights reserved GP UPS Billing Thank You Welcome Anthology 2 Thank you for enrolling in the UPS Billing Center the easy and convenient way to view and pay your UPS invoices online To ensure receipt of your invoices without interruption you will continue to receive Paper invoices for several billing cycles For your convenience you will begin to receive PDF invoices in the UPS Billing Center prior to your paper invoices being discontinued You will receive notification on your paper invoice as to when your paper invoices will be discontinued Due to your successful enrollment in the UPS Billing Center the former methods of account consolidated payme
19. ice e Add Accounts Add new accounts to the UPS Billing Centre for online invoicing and payment To add a new account all you need is a recent invoice e Update Invoice Formats Choose the file formats PDF CSV or XML used to display your invoices in the UPS Billing Centre You can also receive a specific account s invoices in XML No te A messa ge W I b e d iS p I a ye d to yo Ua fte fan accoun t ee Enrolment Cancel an account s enrolment to receive paper invoices or re enrol it to access your invoices electronically through the UPS Billing has been SUCCESS fu ly au t hen tica te d e Manage Payments Add remove or update your payment options and manage your automatic payment schedules all within the UPS Billing Centre For additional options including User Administration and E mail Notification Preferences hover over the Administration Menu UPS Billing Centre Canada Welcome John Doe Logout Tem Ne ee acim Administration Meise Manage Company Add Accounts Update Invoice Formats Manage Enrolment Manage Payments Enter Account Information Help Please enter the information below Required fields are indicated with an OUPS Supply Chain Solutions UPS Freight UPS Package Individual UPS Account Consolidated Plan UPS Account Number 6 characters Country UNITED STATES N Continue 24 2015 United Parcel Service of America Inc All rights reserved UPS Billing Centre User Gu
20. id Credits Service Charges 20 Reporting cont Batch Report You can request Batch Reports for reports with large amounts of data For reports with more than 1 000 records a Batch Request must be used To create a Batch Request select a Standard or saved Customized Report Select the Batch Request tab name the Batch Report and select Create Batch Reports created from Standard Reports can be shared with other UPS Billing Centre users Note Batch Report requests will be processed within 24 hours When the Batch Report is available a download icon will appear in the Actions column of the Batch Reports screen Select the X mark in the Actions column to delete the Batch Report Note Select When My Batch Report Is Ready in the Administration Profile section to receive a notification when your report is available 2015 United Parcel Service of America Inc All rights reserved UPS Billing Centre Canada Welcome John Doe Logout Pu a as Reporting Eeit EE LLL ELE Invoice Summary Report Report Customize This Report Batch Request Search Criteria Create an Invoice Summary Report by entering Invoice Date information required or selecting multiple Account Numbers or an Invoice Number or the Invoice Status then select Search To select multiple Account Numbers hold down the CTRL button and using the Left Mouse button select the desired account numbers To view additional detail select the desired
21. ide Administration Profile cont Administrator manage account As an Administrator you have rights to all accounts in the company profile and are automatically associated to all accounts Non Administrator users are not assigned to any accounts automatically and cannot view information from accounts they are not assigned to Non Administrator users must be assigned by an Administrator using Manage Account 2015 United Parcel Service of America Inc All rights reserved UPS Billing Centre Canada Welcome John Doe Logout Home Invoice Payment Reporting Support Manage Users Manage Company Manage Users Add New Users Manage Users Manage Users Notification Manage a user s access to one or more accounts edit their role or remove them from the UPS Billing Centre Accounts 13 items Name Role Employee A Administrator Edt Role Delete User Employee B View Only Manage Access Edit Role Delete User Employee Administrator Employee D View Pay and Adjust Manage Access Edit Role Delete User Employee E Administrator Edit Role Delete User Employee F View Pay and Adjust Manage Access Edit Role Delete User Employee G Administrator Edt Role Delete User Employee H View Pay and Adjust Manage Access Edit Role Delete User Employee Administrator Edit Role Delete User Employee J Administrator Edit Role Delete User Page 1 of 2 gt gt i UPS Billing Centre Canada Welcome John Doe Logout CH MNS ea a
22. information from ups com se ac oe tere gt Worldwide Service Detail CSV Download Ei printer Friend Invoice Number 9999999E99999 Account Number 1YE595 Invoice Due Date Oct 21 2015 Detail Information Invoice Amount Due 382 78 To view additional package level detail select the appropriate link from the list below Pickup Date Tracking Number 09 27 13 Ly Es9599999g999999 Canada ce search f gt 09 27 13 1 595999999999999 TRU ue Tracking Mec ame el eT ely 10 01 13 1YE595999999999999 i View Tracking History gt i i 10 02 13 1YE595999999999999 Tracking Number z Other Tracking Options x 10 02 13 1 E595999999999999 Provide account validation information for full tracking details Tracking Detail D Prit GHelp ADEA 1YE595999999999999 Add Description Updated 10 08 2013 10 52 Eastern Time Shipping Information Delivered vi E Delivered On Monday 09 30 2013 at 10 14 Mail room UPS Worldwide Signed By Express Saver UPS CUSTOMER 1 To LOUISVILLE KY US Invoice gt Invoice Summary gt Worldwic Worldwide Service Shipment Proof of Delivery 9 Long term savings M w Additional Information no matter how pA much you ship A aan Moe BB S E Invoice Date Oct 05 2013 Invoice Number 9999999E99999 Account Number 1YE595 Invoice Due Date Oct 21 2013 Invoice Amount Due 382 78 Pickup Date Sep 27 2013 S
23. ions create an ID and password ee ee This login will grant you access to applications on ups com E E E E T e My UPS ID enter your Need a My UPS ID including the UPS Billing Centre Log in wh Your My UPS Account Select Register Now to creste a new My UPS D to access the UPS Biling l Password C Remember Me 0 Do not check for shared computers By logging in you agree to the UPS Technology Agreement 9 Cancel Log In gt forgot my User ID or Password 2015 United Parcel Service of America Inc All rights reserved Enrolment Account Invoice Authentication You will need to complete Account Invoice Authentication AIA to confirm you currently have access to invoice information for each account to be enrolled in the UPS Billing Centre Both individual accounts and Consolidated Payment Plans CPPs can be enrolled using the AIA process You also will need to provide the following information from one of your last three Delivery Service Invoices or an International Package Service Invoice generated within the last 45 days in order to successfully authenticate your UPS account e Invoice Number e Amount due this period e Invoice Date e Control ID Note Enrolment of a CPP requires that AIA information be provided from a plan summary invoice 2015 United Parcel Service of America Inc All rights reserved vrs Billing UPS Billing Center Enrol Help Please authenticate your U
24. ks to drill down from the Invoice Summary page to view more detailed invoice information 2015 United Parcel Service of America Inc All rights reserved UPS Billing Centre Canada lutea Invoice Eai aa T lec Invoice Invoice Summary Worldwide Service Detail Invoice Date Oct 12 2013 Invoice Number 9999999999999 Account Number 1YE595 Invoice Due Date Oct 28 2013 To view additional package level detail select the appropriate link from the list below Pickup Date Tracking Number Service 10 04 13 1 E595999999999999 Track Worldwide Express Saver 10 09 13 1 E595999999999999 Track Worldwide Express 10 09 13 1 E595999999999999 Track Worldwide Express 10 10 13 1 ES95999999999999 Track Worldwide Express Saver Total UPS Billing Centre User Guide Welcome John Doe Logout Administration Support wnload lI Printer Friendly View Download Invoice Data Please select a file format to view download your invoice geeveeseey x Remit Stub pdf Smount Due 0 00 C UPS Billing Data csv format 250 data elements t No 2 Dispute XML Data Format 194 55 UPS Billing Centre User Guide Invoice cont UPS Billing Centre Canada Welcome John Doe Logout Invoice Bis Viti ai mC cite lt mmm T ela Tracking EEE Invoice gt Invoice Summary From the Shipment Detail screen you can select the ila Track button to track a package You will be presented with tracking
25. late shipment cost us in He Calculate Time and Cost ap plication WorldShip ja UPS amp Bape shipping history Where are they Cancel Next gt 27 UPS Billing Centre User Guide Support cont Telephone support You may also contact UPS by telephone for questions about your invoices or with technical support concerns relating to the UPS Billing Centre However the telephone numbers for each are different Domestic Import billing questions If you have questions about your bill call the Domestic or Import Billing Customer Support Number Domestic Invoice 1 888 592 6188 Import Invoice 1 888 520 9090 Technical support If you have technical questions call 1 888 877 8324 Frequently asked questions http www ups com content ca en resources Submit an email request https www ups com upsemail input loc en_CA 2015 United Parcel Service of America Inc All rights reserved Domestic Invoice 1 888 592 6188 Import Invoice 1 888 520 9090 Technical Support 1 888 877 8324 28
26. losed e Underpayment Adjustment Provide the following Search Criteria to see specific information for Domestic Export and Import invoices e Account Type e Invoice Type e Invoice Date e Account Number e Invoice Status e Invoice Number Select an Invoice Number to view detailed invoice information Invoice History The Archive History feature within the Billing Centre enables you to e Retrieve up to 52 weeks worth of past invoicing e Download multiple invoices at once into a single consolidated file 2015 United Parcel Service of America Inc All rights reserved UPS Billing Centre User Guide UPS Billing Centre Canada Home Payment Reporting Administration Support Company Summary Welcome John Doe Logout Invoice Archive History CSV Download a Printer Friendly pet 2 ual LLES Search Criteria Invoice Date From EJ To EJ Invoice Status Open Past Due Mi All aratai ht OpeniPast Due Past Due Payment Pending Open UnderpaymentAdjustment Payment Returned Paid OverpaymentAdjustment Closed Accoun t Number Invoice Number ca Eo Invoice Information Pay Now Select an Invoice Number to view detailed account information Date Account Number Invoice Number Invoice Status Original Billed Amount Amount Due Invoice Type Dispute Aug 19 2010 1YE595 995 Past Due 106 50 85 33 Import Oct 05 2013 1YE595 Open 382 78 382 73 Do
27. mestic Export Now 11 2010 1YE595 Open 330 57 173 79 Import Aug 12 2010 1YE595 Open 399 51 163 05 Import UPS Billing Centre Canada Home Payment Reporting Administration Support Invoice gt Archive H Company Summary Archive History Welcome John Doe Logout Archive History Search Criteria Invoice Date Range Custom Date Range v Invoice Date From 09 08 2013 a To 10 08 2013 EQ Document Type PDF Format v PD ana Account Number Jiay Duzsuz T Date Account Number Invoice Number Original Billed Amount r Sep 14 2013 TYESSS 9999 99999E99999 258 67 C Sep 21 2013 1E5985 999999999E99999 262 34 O Sep 28 2013 TYESO5 999999999E99999 199 22 T Oct 05 2013 1E5395 999999999E99999 382 78 Invoice cont Invoice Summary and Detail cont From the Invoice Summary screen you can view key invoice information If you have the authority to make payments you will have access to a Pay Now button to initiate payments from the Invoice Summary screen View PDF Select PDF to view a PDF version of an invoice Print Remit Stub Select the Remit Stub to view and print a remittance stub CSV Download UPS Billing Data File Select UPS Billing Data to view in CSV format in 250 data elements XML Data File Select XML Data Format for XML formatted data of your invoice Printer Friendly Select Printer Friendly to view and print a copy of the page You can continue to select lin
28. ns including User Administration and E mail Notification Preferences hover over the Administration Menu 22 Administration Profile cont Administrator users As the Administrator you can view edit delete and add users from this screen To add a new user enter the user s My UPS ID and associated email address and assign a role to the user Available roles View Only View and Adjust View and Pay View Pay and Adjust Administrator or Plan Manager You will be presented with a message informing them that the user has been added successfully The added user will now appear in the user list under search results To update change a user s role select Edit To remove a user from the UPS Billing Centre select Delete 2015 United Parcel Service of America Inc All rights reserved UPS Billing Centre User Guide UPS Billing Centre Canada Home Invoice Payment Reporting Support Manage Company Welcome John Doe Logout Manage Users Manage Users Add New Users Manage Users Add New Users Notification To add a new user to the UPS Billing Centre enter the individual s MY UPS ID associated E mail Address and Access Level Users with non administrator access must be assigned one or more accounts MY UPS ID DOO O MY UPS ID E mail Addres Role view Only This user is able to view and or download the invoices of their assigned accounts and update their e mail preferences View and
29. nt plan has been discontinued for all recipients As the administrator of the UPS Billing Center enrollment you will be responsible for providing access to additional users Please see the UPS Billing Center user guide for information on UPS Billing Center administration Add Account Add Payment Info UPS Billing Centre User Guide Overview Tabs are located across the top of every screen throughout the UPS Billing Centre These tabs can be selected to use the various features and functionalities You can view and or select the following key elements on the Overview page e Selection between UPS Small Package UPS Freight UPS Supply Chain Solutions air freight Note Any time you want to view package information select this button To view ground freight and air freight deselect the button e Current Balance amount outstanding by transportation mode and country for entire Company sum of all accounts that are selected under the Company Set up Automatic Payments e Accounts enrolled in Automatic Payments e Pay Now button to access the Payments area 2015 United Parcel Service of America Inc All rights reserved vrs Billing UPS Billing Centre Canada Welcome John Doe Logout Home S E EL O a e LELE LELET T ee UPS Supply Chain Solutions UPS Freight UPS Package Current Balance 804 95 gt Setup Automatic Payments Note Balance may reflect more than one account Onlin
30. nts One Time Payments E Printer Friendly Manage One Time Payments Search Criteria By providing either an Account Number Invoice Date range Due Date range or Amount Due range and selecting Search you can easily identify the invoice or invoices to be submitted for a One Time Payment Select the check box to the left of the invoice or invoices to be paid using the One Time Payment option and then select Next Payments made after 4 00 p m EST will not be processed until next business day Account Number All X Invoice Date Between From EJ To EJ Due Date Between From EJ To EJ Amount Due Range From To Search Select Billing Accounts 3 items D Invoice Number Account Number Invoice Date Due Date Automatic Payment Joe oe E 999999999999999 1YE595 Nov 11 2010 Nov 18 2010 173 79 C 999999999999999 1YE595 Aug 19 2010 Aug 26 2010 35 33 E 999999999999999 1YE595 Aug 12 2010 Aug 19 2010 163 05 UPS Billing Centre Canada uc Payment Moc TILT M EE LLAT T LE Payments aT Payment Activity a Printer Friendly Payment Activity Search Criteria Use the drop down menus to search your payment activity by one or more of the following criteria Account Number Payment Type Status Or enter Payment Made Between Date information to retrieve payment activity for a specific time period Account Number All X Payment Type All v Status an Y Payment Made Between From EJ To g 9 items A
31. of America Inc All rights reserved Canada New User Log in Change Language The UPS Store Search Q gt My UPS 4 Shipping Tracking Freight Locations Support UPS Solutions Login Settings v Track Profile ia Tracking or InfoNotice N Account Summary Enter up to 25 numbers o line Billing 1 Administration g Address Book Je 1s SUT dh Maintain Your UPS Account a Wh at Kee p S a Register to view Tracking 0 n li ne Shoppers Ha ppy Read the 2013 comScore survey results By selecting the Track button agree to the Terms and Conditions A gt More Options News and Information UPS Pressroom 7 Create a Shipment News and Information UPS Pressroom p p lau i i e Fimatend Can g Darling Home For Kids Embraces UPS expect from UPS UPSers and The Darling Home for Kids gathered together with the Minister of State Schedule a Pickup Sport and the MP for Bramalea Gore Malton Honourable Bal Gosal to celebrate a US 55 550 grant presentation courtesy of The UPS Foundation Limma m e Learn more UPS Billing Centre User Guide Accessing the UPS Billing Centre cont Shipping Tracking Freight Locations Support UPS Solutions To enrol select Enrol in the UPS Billing Centre link UPS Billing View manage and pay UPS invoices electronically If you have enrolled previously in the UPS Billing Centre select Access UPS Billing Cent
32. r Guide Payment cont Automatic Payments cont Using the drop down menu select Payment Account Provide the Payment Amount Payment Transfer Date and Effective Period Select Next e Verify Automatic Payment Details and select Confirm Automatic Payments can be updated from the Manage Automatic Payments screen Select Edit or Cancel to discontinue Automatic Payments will remain in effect until cancelled or until the date specified 2015 United Parcel Service of America Inc All rights reserved UPS Billing Centre Canada uC Mee Payment Mc me Cte lime Tl EL Payments Automatic Payments CE print this paq Setup Automatic Payments Cancel Selected Billing Accounts Provide the requested information then select Next Required fields are indicated with an Account Number 4595 Select Payment Account Payment Account Doe Amex Md Select Pay Amount Total Amount Due Total Amount with a Limit of Ex NNNN NN You will be notified by e mail if Amount Due exceeds the desired Limit Select Payment Transfer Date onthe Monday of every week C Day s before due date On Due Date Select Effective Period Until Cancelled C Until Date EJ Cancel UPS Billing Centre Canada Tis Payment Wera L me CCU mm T La Payments Automatic Payments a Print this page Confirm Automatic Payments ConA Selected Billing Accounts
33. re UPS Billing Centre News Simplify your billing process with the new UPS Billing Centre enhancements Added features include an Archive History page topic specific Support pages and a more simplified method for signing up for Automatic Payments Download User Guide The UPS Billing Centre provides you with secure online access to receive and view your invoices faster pay online create reports to track shipping costs and dispute invoices Learn More About the UPS Billing Centre Enrol in the UPS Billing Centre Access Electronic Billing Quick Links UPS Billing Data UPS Billing Centre Support Find a quick path to the tools you need access View and download CSV or XML files or request EDI Find answers to most common UPS Billing Centre additional billing links or find support for your billing to integrate billing data into your business systems questions by topic a dale Log into UPS Billing Data Enrollment Support Access the UPS Billing Centre Ip View the Invoice Guide and Glossary of Charges 7 Payment Support Enrol inthe UPS Billing Centre Invoice Dispute Requests Additional Billing Links Administration Support Void a Shi Reports Support Request Technical Support for Billing If you are not logged in to My UPS you will need to log in Canada MEAE Search If you do not have a My UPS ID select Register Now to My UPS a Shipping Tracking Freight Locations Support UPS Solut
34. tesla gests te Ble Centre You can create reports to provide insight into Standard Reports shipping costs Additionally reports can be used to analyze allocate and reconcile charges more effectively Invoice Summary Invoice Detail You can create and download the following reports for both oe Tracking Number Detail Domestic Export and Import invoices Address Correction Detail n VO i C e S U m m 3 ry Approved Reference Number Detail e Invoice Detail e Reference Number Detail UPS Billing Centre Canada Welcome John Doe Logout Tracking Number Detail Cu ues Reporting Mech elm T Tea e Address Correction Detail Invoice Summary Report e Approved Reference Number Detail Report Customize This Report Batch Request Search Criteria e A gt You can also create a report by selecting the Reporting Sper pr itr a rr en ea amr eb ora a tab and then select the desired report from the list of eet ree ee Transaction Type Al wi gat ala Account Number Standard reports Use the CTRL button to select multiple accounts All Once the report has been selected the Search Criteria Ives screen will be displayed Invia Data From opozo E Te pomos E Invoice Number Enter a date range required and then select a single or eki paian a multiple Account Numbers Drop down menus may be Sood used to select additional criteria Then select Search 19 2015 United Parcel Service of
35. unts cont Payments gt Payment Accounts Next the screen to add bank account information will be displayed Enter the information in the appropriate required Please enter the information below Required fields are indicated with an When entering your Payment Account Name use only alpha numeric g 3 characters do not use special characters such as fields Use only alphanumeric characters in the Payment R E RETER Account Name field Bank Name Routing Number Account Type Cheding Country Canada Note Special characters e g are not supported mo OOO 10000000015 000000 Q r in the Payment Account Name field Routing number Account number a 13 2015 United Parcel Service of America Inc All rights reserved UPS Billing Centre User Guide Payment cont One Time Payments Utilizing the One Time Payment option initiate the payment to UPS for each invoice to be paid Note To schedule payments in the UPS Billing Centre you will need at least one Payment Account established You will be required to select an invoice to pay every time Multiple invoices can be selected to streamline payment by selecting the top check box that selects all outstanding invoices or by selecting only those invoices to be paid 2015 United Parcel Service of America Inc All rights reserved UPS Billing Centre Canada Mase Payment Mri meee Cie lO mm el Payments gt ne Time Payme
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