User Guide
Contents
1. UPS Billing Centre The UPS Billing Centre provides you with secure online access to receive and view your invoices faster pay online create reports to track shipping costs and dispute invoices Learn More About the UPS Billing Centre Enrol in the UPS Billing Centre p Find a quick path to the tools you need access additional billing links or find support for your billing questions Download User Guide Electronic Billing Quick Links UPS Billing Data View and download CSV or XML files or request EDI to integrate billing data into your business systems Log in to UPS Billing Data a Access the UPS Billing Centre View the Invoice Guide and Glossa Enrol in the UPS Billing Centre Additional Billing Links Void a Shipment of Charges Aa sr meu If you are not logged in to My UPS you will need to log in United Kingdom If you do not have a My UPS ID select Register Now to create an ID and password My UPS Shipping Tracking Freight Locations Support Log In or Register This login will grant you access to applications on www ups com including the UPS Billing Centre To access the UPS Billing Center using an existing My UPS ID enter your User ID and Password below and select Log In Need a My UPS ID Log in with Your My UPS Account User ID pee Password peer ooo M Remember Me A Do not check for shared computers By logging in you agree to the UPS Technology Agreement2. Log In Centre gt forgot my User ID or Password new user Loon ESS UPS Solutions UPS Billing Centre News Simplify your billing process with the new UPS Billing Centre enhancements Added features include an Archive History page topic specific support pages and a more simplified method for signing up for Automatic Payments Learn More UPS Billing Centre Support Find answers to most common UPS Billing Centre questions by topic Enrollment Support Invoice Support Payment Support nvoice Dispute Requests Administration Support Reports Support search DP UPS Solutions Select Register Now to create a new My UPS ID to access the UPS Billing Register Now 2 2014 United Parcel Service of America Inc All rights reserved Enrolment Account invoice authentication You will need to complete Account Invoice Authentication AIA to confirm that you currently have access to invoice information for each account to be enrolled in the UPS Billing Centre Both individual accounts and Consolidated Payment Plans CPPs can be enrolled using the AIA process You will also need to provide the following information from one of your last three Delivery Service Invoices or an International Package Service Invoice generated within the last 45 days in order to successfully authenticate your UPS account e Invoice Number e Amount due this period e Invoice Date e Control ID Note Enrolme
3. 0 00 Domestic Export nat n An n nn a a Emnah UPS Billing Centre United Kingdom Home Invoice Payment Reporting Administration Support Invoice gt A t Company Summary Welcome Jane Doe Logout Archive History Archive History Search Criteria Invoice Date Range Custom Date Range Invoice Date From 23 04 2014 To 22 09 2014 a Document Type PDF Format X Account Number 54A582 v Reset Invoice Information M Date Account Number Invoice Number Original Billed Amount oO Apr 28 2014 1 ES95 99999999 0 00 r Apr 28 2014 1YE595 99999999 0 00 oO Apr 28 2014 1 ES95 99999999 0 00 Ci May 06 2014 1 E595 99999999 0 00 T May 26 2014 1YE595 99999999 0 00 O Jun 04 2014 1YE595 99999999 0 00 E Jul 04 2014 1YE595 99999999 0 00 Invoice cont Invoice summary and detail cont From the Invoice Summary screen you can view key invoice information If you have the authority to make payments you will have access to a Pay Now button to initiate payments from the Invoice Summary screen View PDF Select PDF to view a PDF version of an invoice Print Remit Stub Select the Remit Stub to view and print a remittance stub CSV Download UPS Billing Data File e Select UPS Billing Data to view in CSV format in 250 data elements XML Data File e Select XML Data Format for XML formatted data of your invoice Printer Friendly Select Printer Friendly to view
4. information for Domestic Export and Import invoices e Account Type e Invoice Type e Invoice Date e Account Number e Invoice Status e Invoice Number You must select an Invoice Number to view detailed invoice information Invoice history The Archive History feature within the Billing Centre enables you to e Retrieve up to 52 weeks worth of past invoicing e Download multiple invoices at once into a single consolidated file 2014 United Parcel Service of America Inc All rights reserved UPS Billing Centre User Guide UPS Billing Centre United Kingdom Welcome Jane Doe Logout Home Invoice Payment Reporting Administration Support Company Summary nvoice Archive History CSV Download SE Printer Friendly Search Criteria Invoice Date From EJ To EJ Invoice Status All Invoice Type Open Past Due A Ek Past Due Payment Pending Invoice Number Open Reset Search Underpayment Adjustment Payment Returned Paid Total Pages 2 lt page 10f2 gt gt Overpayment Adjustment Invoice Information faket Pay Now Select an Invoice Number to view detailed account information Date Account Number Invoice Number Invoice Status Original Billed Amount Amount Due Invoice Type Dispute 04 Sep 2014 1 ES595 4 Paid 0 00 0 00 Domestic Export 05 Aug 2014 1 ES595 Paid 0 00 0 00 Domestic Export 04 Jul 2014 1 ES595 Paid 0 00 0 00 Domestic Export 04 Jul 2014 1 YE595 Paid 0 00
5. ups com Home UPS Global UPS Corporate Web Site Terms of Use Privacy Policy Protect Against Fraud Service Terms and Conditions Copyright 1994 2014 United Parcel Service of America Inc All rights reserved ZZ Administration Profile cont Administrator users As the Administrator you can view edit delete and add users from this screen To add a new user you must enter the user s My UPS ID and associated email address and assign a role to the user Available roles View Only View and Adjust View and Pay View Pay and Adjust Administrator or Plan Manager You will be presented a message informing them that the user has been added successfully The added user will now appear in the user list under search results To update change a user s role select Edit To remove a user from the UPS Billing Centre select Delete 2014 United Parcel Service of America Inc All rights reserved UPS Billing Centre User Guide UPS Billing Centre United Kingdom Home Invoice Payment Reporting Support WEEER LT L Welcome Jane Doe Logout Manage Users Manage Users Add New Users Manage Users Add New Users Notification To add a new user to the UPS Billing Centre enter the individual s My UPS ID associated Email Address and Access Level Users with non Administrator access must be assigned one or more accounts My UPS ID DO My UPS ID Email Addres Role View Only This user is abl
6. 2014 United Parcel Service of America Inc All rights reserved UPS Billing Centre User Guide Payment cont UPS Billing Centre United Kingdom One Off Payments LOUCHE Payment Mace mm Cirle mmm tls ere a Payments On Utilising the One Off Payment option you must initiate One Time Payments the payment to UPS for each invoice to be paid a Printer Friendly Note To schedule payments in the UPS Billing Centre By providing either an Account Number Invoice Date range Due Date range or Amount Due range and selectng Search you can easily identify the you will need at least one Payment Account established ee Ee nee CC oe Poa OST ee ae ad Pe ee Payments made after 4pm EDT will not be processed until next business day You will be required to select an invoice to pay every time ae Invoice Date Between From EJ To EJ Due Date Between From EJ To EJ Multiple invoices can be selected to streamline payment See ia G E by selecting the top checkbox that selects all outstanding Reset next invoices or by selecting only those invoices to be paid ae ae Invoice Number Account Number Invoice Date Due Date Automatic Payment Amount Due C 999999999999999 1Y E595 05 Aug 2014 04 Sep 2014 7 80 C 999999999999999 1 E595 16 Sep 2014 16 Oct 2014 55 97 UPS Billing Centre United Kingdom LOUGE C Payment Sareat mCi ulimit relat Payments Payment Activity Payment Activity Search Criteria
7. Upon submission of the Dispute Transaction form a message informing you that the adjustment has been submitted successfully will be displayed 2014 United Parcel Service of America Inc All rights reserved Dispute Dispute Transaction Transaction Date 09 22 2014 Account Number li YE595 Fhone Number Enter number without spaces dashes or parentheses Please Select the dispute reason Please Select the dispute reason h E Description UPS Billing Centre User Guide 11 Payment The Payment tab allows you to set up and or arrange payment for an invoice The Company Administrator must assign users the role to pay invoices Only an Administrator has the ability to set up a Payment Account There are four payment modules e One Off Payments e Automatic Payments e Payment Activity e Payment Accounts Payment Accounts Before electronic payments can be initiated in the UPS Billing Centre at least one Payment Account must be established You can add Payment Accounts or view edit or delete existing accounts From the Payment Accounts tab in the Payment area of the UPS Billing Centre select Add Bank Account to establish a Payment Account For accounts already established select Edit to update account information or Delete to remove an account 2014 United Parcel Service of America Inc All rights reserved UPS Billing Centre User Guide UPS Billing Cen
8. and print a copy of the page You can continue to select links to drill down from the Invoice Summary page to view more detailed invoice information UPS Billing Centre United Kingdom LOLE Invoice Mia 7 1 amc Invoice Invoice Summary Invoice Date 05 Feb 2014 Invoice Number 9999999999999 Account Number 1YE595 Cust VAT ID No UPS VAT ID No GB 999 9999 99 Billing Address UPS CUSTOMER 1 CiO JOHN DOE 123 STREET NAME FELTHAM MIDDX TW13 7DY GB porting Administration Support Printer Friendly Amount Due GBP 0 00 View Download Invoice Data To view the details of specific charges select from the list below Please select a file format to view download your invoice Charge Description Am PDF Taxable Charges P Remit Stub United Kingdom Waybills 64 71 df European Union Waybills Address Corrections Undeliverable Returns Adjustments 14 9 UPS Billing Data csv format 250 data elements C Lite Invoice Data csv format 32 data elements Welcome Jane Doe Logout Discounts 80 69 Cancel Submit _ Invoice Date 05 Feb 2014 United Parcel Service Invoice Number 9999999999999 Account Number 1YES595 UPS CUSTOMER 1 Amount Due This Period GBP 0 00 C O JOHN DOE 123 STREET NAME Amount Enclosed TW1i3 7DY FELTHAM MIDDX Bank HSBC Bank PLC Bank No 9999339 Acct 99999999 IBAN GB99 XXXX 999999 939999399399 BIC XXXXGBS3S U P S Limited AR Dept St Davi
9. be found in the links to your right or by selecting this image You can view and download PDF copies of your UPS invoices and brokerage documentation View Your Invoice You can set up automatic payments to ensure that you don t pay late Pay Your Invoice You can customise available standard reports to meet your needs Visit Reporting Save stamps save paper and save time when you pay your UPS invoices through the UPS Billing Centre Set up payments Billing Centre Quick Links Billing Centre Support View Invoice Add Accounts Manage Users View Reports Manage Payments Payment History UPS Billing Data Data Dictionary UPS com Quick Links Glossary of Additional Charges Manage Inbound Charges Create a Shipment UPS TradeAbility International Tools Order Supplies Track a Package Void a Package 5 2014 United Parcel Service of America Inc All rights reserved Invoice Under the Invoice tab you have access to Invoice Summary and Invoice Detail information along with access to online PDF CSV and XML formats of their invoices You can also dispute charges Invoice summary and detail The following Invoice Status information is displayed on the Invoice tab when you select Company Summary e Open Past Due e Underpayment Adjustment e Past Due e Payment Returned e Payment Pending e Paid e Open e Overpayment Adjustment e Closed You can provide the following Search Criteria to see specific
10. Date From 22 08 2014 EJ To 22 09 2014 EJ Invoice Number Invoice Status All wi Search Criteria All Welcome Jane Doe Logout Batch Request Batch Report To share the Batch Report select the check box to the left of Share with other users Be sure to ceate a Batch Report Name and then select Creste I Share with other Users Batch Report Name UPS Billing Centre United Kingdom Welcome Jane Doe Logout CMS ia Reporting Meco meme soles Batch Reports Batch Reports can be Downloaded by selecting the download icon or Deleted by selecting the X icon Batch Reports Complete Name Request Date Run Date Private Actions UPS CUSTOMER 1 09 18 2014 09 18 2014 Y 4 x UPS CUSTOMER 2 09 18 2014 09 18 2014 Y Lx UPS CUSTOMER 3 03 19 2014 09 15 2014 Y Lx Batch Reports Pending Name Request Date Run Date Private Actions UPS CUSTOMER 4 09 22 2014 Y x UPS CUSTOMER 5 09 22 2014 Y x Batch Reports Failed No Information to Display UPS Billing Centre User Guide 21 Administration Profile The Administration tab is available to you if your role is the Administrator Administrators can add and manage users and accounts user profiles and email notifications The Profile tab is available to you if you are not assigned the Administration role where you can manage your email notifications Administrator overview There are three tabs in Administration Manage Company e Mana
11. Home Invoice Payment Reporting Support Manage Company Welcome Jane Doe Logout Notification Manage Users Notification Notification Email Notifications To change your e mail notification settings please edit your selections and select Update To change your e mail address you will need to update the e mail address in your My UPS profile Email Language Preference United States English Send an email Iv When my invoice is ready for viewing days prior to invoice due date Confirming my payment was submitted a a a Confirming set up modification of automatic payment When my automatic payment threshold is exceeded Confirming my payment was made successfully a00 When my payment fails When my payment card is about to expire ao When my batch report is ready Non Administrator UPS Billing Centre United Kingdom Welcome Jane Doe Logout OU Mee Ca E Profile BEIT eas Notification Notification Email Notifications To change your e mail notification settings please edit your selections and select Update To change your e mail address you will need to update the e mail address in your My UPS profile Update Email Language Preference Germany German Send an email V When my invoice is ready for viewing O days prior to invoice due date D Confirming my payment was submitted V Confirming set up modification of automatic payment T When my automatic payment threshold is e
12. United Kingdom LOUGE Invoice Misty am seit Metre Liter Welcome Jane Doe Logout Invoice Summary Discount Summary Non Taxable Invoice gt Invoice Summary gt European Union Waybills Detail European Union Waybills Shipment Detail Invoice Date 19 Aug 2014 Invoice Number 9999999999999 Account Number 1YE595 Invoice Due Date 18 Sep 2014 Shipment Information Collection Date 13 Aug 2014 Shipment Number 1 YE595999999999999 Track Payer Shipper Service TB Express Saver Zone 004 Weight 64 00 Number of Packages 4 Ref No 1 Ref No 2 Invoice Amount Due GBP 342 74 DTE Sender UPS CUSTOMER 1 JANE DOE GLASGOW G52 4JW UNITED KINGDOM Consignee UPS CUSTOMER 2 JOHN DOE ASTORP 26538 SWEDEN Charge Information To request an adjustment select the total charges Charges Transportation 512 45 Fuel Surcharge 81 99 Total Charges For Shipment GBP 594 44 Basic Tier Discount Net Charges 348 47 163 98 55 75 26 24 404 22 190 22 Dispute View Download Invoice Data 10 Invoice cont Adjustments Disputes cont When the Dispute button from the Shipment Detail screen is selected the Dispute Transaction form will be displayed You will need to complete the form by entering the required fields The adjustment request will be reviewed and if approved a credit will be applied to the next invoice You will be contacted directly via email if the adjustment request is not approved
13. Use the drop down menus to search for your payment activity by one or more of the following criteria Account Number Invoice Type Type Status ter Invoice Number Payment Made j Or en Date information to retrieve your payment activity for a specific time period Account Number All X Invoice Number o Invoice Type All X Payment Type All z Status an s sid Payment Made Between From gJ To ga Eg Page 1 of9 gt Pi 205 items Account Number Invoice Number Invoice Type PaymentType PaymentAmount Status PaymentDate Action 1 E595 999999999999999 Domestic Export One Time 225 22 Paid 28 Aug 2014 Payments can be edited or 1 E595 999999999999999 Import One Time 253 41 Paid 28 Aug 2014 1 E595 999999999999999 Domestic Export One Time 81 85 Paid 28 Aug 2014 cancelled at any time Por to 1 E595 999999999999999 Domestic Export One Time 32 33 Paid 28 Aug 2014 1 E595 999999999999999 Domestic Export One Time 138 49 Paid 28 Aug 2014 the scheduled pP ay ment da fe 14 2014 United Parcel Service of America Inc All rights reserved UPS Billing Centre User Guide Payment cont One Off Payments cont Next you will be required to enter the Payment Date and select the desired Payment Account Note If the invoice is due upon receipt the current day will be selected by default A One Off Payments confirmation screen will be displayed You will be required to confirm the invoice and invoice amou
14. User Guide UPS Billing Centre D gl oe 2014 United Parcel Service of America Inc UPS the UPS brandmark and the colour brown are trademarks of United Parcel Service of America Inc All rights reserved gb_en Table of contents UPS Billing Centre Accessing the UPS Billing Centre 0 0 1 MEO CN i tera ou sane dees e masta mene nn E ESES 3 OV CIO erren teineen n ne a a aS 5 ANE E EE E EEE E EE 6 Payment 0 aaaeeeaa nnn eee ence ees 12 REOOIUMEG 3 24254504 senaattvests eonnasid deansicenedseonss 19 Administration Profile 0 0 00 0 cece eee eee 22 DUD DON agus anacomse E E E 2 2014 United Parcel Service of America Inc All rights reserved UPS Billing Centre User Guide The UPS Billing Centre is a secure web based invoice presentation and payment application that provides you with the ability to enrol to view your UPS invoices in several formats online PDF CSV and XML dispute charges generate reports and make payments online Available for e UPS Small Package e UPS Freight e UPS Supply Chain Solutions air freight and UPS Mail Innovations UPS Billing Centre User Guide Accessing the UPS Billing Centre Go to the ups com Homepage Select the My UPS tab from the top of the page The drop down menu will be displayed Select Billing from the drop down menu You may also enter www ups com content gb en myups billing into your browser address
15. bar 2014 United Parcel Service of America Inc All rights reserved NewUser Login EE Support UPS Solutions United Kingdom My UPS Shipping Tracking Freight Locations Login Settings v Track Profile a X mn Tracking or InfoNotice Niessen w at UPS NY SHES Enter up to 25 numbers o ie SS line Billing dur business N W Administration g N S N N er RSS Address Book a FENN SQN Fe Recently Tracked Maintain Your UPS Account M Y Grow with UPS Sx gt Login or Register to view Tracking History FIA JIII Heda dddadde By selecting the Track button agree to the Terms and Conditions a gt More Options i News and Information UPS Pressroom 5 tate f j iy ii e C Shi Find the shipping reate a ipment i x system that fits A a g a oat gy ECommerce Drives UPS 2Q Shipments Up 7 2 Percent UPS 2Q EPS Increases your business need 7 1 Percent gt Schedule a Collection UPS announced adjusted diluted earnings per share of 1 21 for the second quarter of 2014 aes Oanina Tamnarnnlh QCusnmandad im ibaan UPS Billing Centre User Guide Accessing the UPS Billing Centre cont United Kingdom Shipping Tracking Freight Locations Support To enrol select Enrol in the UPS Billing Centre link If you have already enrolled in the UPS Billing Centre select Access UPS Billing View manage and pay UPS invoices electronically
16. been discontinued for all recipients As the administrator of the UPS Billing Centre enrolment you will be responsible for providing access to additional users Please see the UPS Billing Centre user quide for information on UPS Billing Centre administration AddAccount Add Payment Info Continue UPS Billing Centre User Guide Overview Tabs are located across the top of every screen throughout the UPS Billing Centre These tabs can be selected in order to use various features and functionality You can view and or select the following key elements on the Overview page e Select between UPS Small Package UPS Freight UPS Supply Chain Solutions air freight and UPS Mail Innovations Note Any time that you want to view package information this button must be selected and vice versa for ground freight and air freight e Current Balance amount outstanding by transportation mode and country for entire Company total of all accounts that are selected under the Company Set up Automatic Payments e Accounts enrolled in Automatic Payments e Pay Now button to access the Payments area UPS Billing Centre United Kingdom Home BUGS Ture Reporting Administration Support Welcome Jane Doe Logout Overview of slick stitch embroidery company Current Balance gt Set up Automatic Payments Note Balance may reflect more than one account UK English x 58 064 56 Pay Now Online support can
17. d Remove functions to place the fields in the desired order Note Custom Reports exceeding 1 000 rows must be viewed as a Batch Report To view the complete report save it under the My Customised Reports tab Then open the saved report and select the Batch Request tab 2014 United Parcel Service of America Inc All rights reserved UPS Billing Centre User Guide Search Criteria Shipment Type UPS Package Transaction Type au nd Country United Kingdom Invoice Date From 22 08 2014 EJ To 2092014 EJ Help Use the CTRL button to select multiple accounts A 1Y E595 1YE595 w Invoice Number Invoice Status All hd Search Criteria All ed Custom Reports cannot exceed 1000 rows To view the complete report save it under the My Customised Reports tab Then open the saved report and select the Batch Request tab Please select columns to display in a custom report Available Fields Current Display Fields Invoice Status Account Number Outbound Charges Invoice Number Inbound Charges Invoice Date Adjustment Charges Taxable Charges Fees Non Taxable Charges Service Refund l Published Charge Info Based Services Incentives Void Credits Net Amount Service Charges Invoice Type Submit Cancel 20 Reporting cont Batch Report You can request Batch Reports for reports with large amounts of data For reports with more than 1 000 records a Batch Request must be used To create a Batch Request
18. d s Way Bermuda Park Nuneaton Warwickshire CV10 7SD Please tear off and send with your payment Do not use staples or paper clips UPS Billing Centre User Guide 7 2014 United Parcel Service of America Inc All rights reserved UPS Billing Centre User Guide Invoice cont Invoice Sa i Ea aLL Mmm LLELLE LECO mI ey eoa Discount Summary re SUMMAT Tracking EER Invoice Summary From the Shipment Detail screen you can select the e A E printer Friendly 3 Invoice Number 9999999999999 Track button to track a package You will be presented Account Number 1V 59 UPS VAT ID No GB 999 9999 99 with tracking information from www ups com Billing Address UPS CUSTOMER 1 C O JOHN DOE 123 STREET NAME FELTHAM MIDDX TW13 7DY GB Amount Due GBP 0 00 Invoice Summary To view the details of specific cha United Kingdom eee search f gt Charge Description Taxable Charges My UPS SUSUNE Tracking Aac a melt CST e eoa a t ESES TLEL United Kingdom Waybills Tracking Number Track View Tracking History gt Other Tracking Options European Union Waybills Track 1a Provide account validation information for full tracking details Tracking Detail MAn ae ALA A 1 E59599 9999999999 Add Description Updated 22 09 2014 15 47 Eastern Time Delivered Shipping Information Delivered On Monday 06 01 2014 at 17 57 Left At Dock Sig
19. e to view and or download the invoices of their assigned accounts and update their email preferences View and Adjust In addition to View Only access this user may also request adjustments to charges View and Pay In addition to View Only access this user may also set up bank payment card information and submit payments View Pay and Adjust This user may set up bank payment card information submit payments and request adjustments to charges O Plan Ma i In addition to View Pay and Adjust access this user may also assign their Plan s accounts to new or existing users Plan sine oat Managers may provide View On y through to View Pay and Adjust access ere This user has full access to all accounts Plans and functions of the UPS Billing Centre including the ability to add remove users percent manage access assignments and cancel or re enrol accounts Cancel Next 23 UPS Billing Centre User Guide Administration Profile cont UPS Billing Centre United Kingdom Welcome Jane Doe Logout Administrator add accounts CUM eS a n Administration Meissen Manage Company To authenticate dn account In the Add Accounts section Add Accounts Update Invoice Formats Manage Enrolment Manage Payments you will be required to provide the account number invoice 3 r Please enter the information below Required fields are indicated with an number invoice amount due invoice date and control ID from a previous invo
20. g Eeit LeeLee MST e o olaa Standard Standard Reports My Customised Reports Description Batch Reports Invoice Summary Invoice Detail Reference Number Detail Tracking Number Detail Address Correction Detail Approved Reference Number Detai UPS Billing Centre United Kingdom Welcome Jane Doe Logout UMS e a Reporting Eee LEL LET yee Invoice Summary Report Report Customise This Report Batch Request Search Criteria Create an Invoice Summary Report by entering Invoice Date information required or selecting multiple Account Numbers or an Invoice Number or the Invoice Status then select Search To select multiple Account Numbers hold down the CTRL button and using the Left Mouse button select the desired account numbers To view additional detail select the desired Invoice Number Shipment Type UPS Package Transaction Type 4 bd Country United Kingdom Account Number Use the CTRL button to select multiple accounts All Fi wess fl Invoice Date From 22 08 2014 Bead To 32 03 2014 Ea Invoice Number Invoice Status All z Search Criteria All he 19 Reporting cont Customise this report You can customise all standard reports with the exception of the Address Correction Detail report After selecting a Standard report select the Customise This Report tab You can select the columns you want to display in a custom report To re order columns you will need to use the Ad
21. g Support Manage Company Welcome Jane Doe Logout Manage Users Manage Users Add New Users Manage Users Manage Users Notification Manage a user s access to one or more accounts edit their role or remove them from the UPS Billing Centre Accounts 13 items Name Role Employee 4 Administrator Edt Role Delete User Employee B View Only Manage Access Edit Role Delete User Employee C Administrator UPS Billing Centre United Kingdom Welcome Jane Doe Logout Home Invoice Payment Reporting Administration SNT Manage Users Manage Users Add New Users Manage Access This user will only have access to the accounts selected below To change access to an account select the appropriate box and click Update User Name Jane Doe Role View Only Accounts Assigned No Information to Display Accounts 2 items Search O Account Number O 1 E595 O 1 E595 F cancel Update 25 UPS Billing Centre User Guide Administration Profile cont Notification All users can manage their email preferences on the Notification tab All Email Notification options will be displayed You must select all the desired boxes to receive an email when a specific activity occurs in the UPS Billing Centre You can update an email address by accessing your My UPS profile through Www ups com 2014 United Parcel Service of America Inc All rights reserved Administrator UPS Billing Centre United Kingdom
22. ge Users e Notification Company Under Company there are four tabs e Add Accounts e Update Invoice Formats e Manage Enrolment e Manage Payments 2014 United Parcel Service of America Inc All rights reserved UPS Billing Centre User Guide UPS Billing Centre United Kingdom Home Invoice Payment Reporting Support Manage Company Welcome Jane Doe Logout Manage Company Add Accounts Update Invoice Formats Manage Enrolment Ma Mucubttgus se Manage Company Notification Welcome to the UPS Billing Centre Administration and Company Management page Here you can manage all of the accounts within your company from one location From this page you can Add Accounts Add new accounts to the UPS Billing Centre for online invoicing and payment To add a new account all that you need is a recent invoice Update Invoice Formats Choose the file formats PDF CSV or XML used to display your invoices in the UPS Billing Centre You can also receive a specific account s invoices in XML Manage Enrolment Cancel an enrolled account to receive paper invoices or re enrol it to access your invoices electronically through the UPS Billing Centre e Manage Payments Add remove or update your payment options and manage your automatic payment schedules all within the UPS Billing Centre For additional options including User Administration and Email Notification Preferences hover over the Administration Menu
23. ice Individual UPS Account Consolidated Plan UPS Account Number 6 characters Note A message will be displayed to you after an account Country UNITED KINGDOM Z has been successfully authenticated Ea oo UPS Billing Centre United Kingdom Welcome Jane Doe Logout CUMS ee Sa a Administration ESen Manage Company Add Accounts Update Invoice Formats Manage Enrolment Manage Payments Enter Account Information Help Please enter the information below Required fields are indicated with an 5 Invoice Number 6 13 characters 5 Amount due this period Example 1234 56 5 Invoice Date dd mm yyyy 51 Control ID 4 Characters Optional but this value is required ff t is present on your invoice Add Account Conca 24 2014 United Parcel Service of America Inc All rights reserved UPS Billing Centre User Guide Administration Profile cont Administrator manage accounts As an Administrator you have rights to all accounts in the company profile and are automatically associated to all accounts Non Administrator users are not assigned to any accounts automatically and cannot view information from accounts to which they are not assigned Non Administrator users must be assigned by an Administrator using Manage Account 2014 United Parcel Service of America Inc All rights reserved UPS Billing Centre United Kingdom Home Invoice Payment Reportin
24. ned By UPS CUSTOMER 1 Proof of Delivery 9 w Additional Information 0 HUNTINGDONSHIRE GB UPS STANDARD Invoice gt Invoice Summary United Kir United Kingdom Waybills Det Invoice Date 05 Feb 2014 Invoice Number 9999999999999 Account Number 1YE595 Total Pages 77 lt page 1 of 77 gt gt Detail Information Invoice Amount Due GBP 0 00 To view additional package level detail select the appropriate link from the list below Date Shipment Number Service Weight Charges Basic Tier Discount NetCharges Ref No 1 Ref No 2 Dispute ie SR AMAZON RTNS QTY 11 95999 999 31 12 13 1YE595999999999999 Dom Standard 30 202 25 202 25 0 00 RTNS OTY it ON PALLET 03 01 14 1YE595999999999999 Dom Express Saver 0 2 43 85 43 85 0 00 03 01 14 1YE595999999999999 Dom Express Saver 0 2 43 85 43 85 0 00 03 01 14 1 E595999999999999 Dom Express Saver 0 2 43 85 43 85 0 00 2014 United Parcel Service of America Inc All rights reserved UPS Billing Centre User Guide Invoice cont Import shipment details You can also utilise the UPS Billing Centre to e View all import charges including Freight Duties and Government Charges View Import Brokerage forms associated with the Shipment 2014 United Parcel Service of America Inc All rights reserved UPS Billing Centre United Kingdom Welcome Jane Doe Logout Invoice aLaaa a enti MC ersten Invoice Summary Discount Summary I
25. ness day gt Technology Support Required fields are indicated with Your Name UPS CUSTOMER 1 Your E mail Address email sample com gt Support Category Support Topic Are you the Technical Support ae Other z Based on the information you have provided so far the following support topics may answer your questions How much do supplies cost Why can t calculate shipment cost using the Calculate Time and Cost application EJ How do ship a package from my shipping history in UPS Internet Shipping Ed processed a shipment using UPS Internet Shipping and am now using UPS WorldShip In Find the shipping system that fits your business need SS Za Learn about shipping technology Canada UPS Connect Now cannot find my UPS Internet Shipping packages in the UPS WorldShip or UPS Connect shipping history Where are they 27 UPS Billing Centre User Guide Support cont Telephone support You may also contact UPS by telephone for questions about your invoices or with technical support concerns relating to the UPS Billing Centre However the telephone numbers for each are different e Domestic Import billing questions If you have questions about your bill you can call the Domestic or Import Billing Customer Support Number 03457 877 877 Technical support If you have technical questions you may call 0800 3316010 Frequently asked questions htt
26. nt Once confirmed please select Next 2014 United Parcel Service of America Inc All rights reserved UPS Billing Centre United Kingdom Welcome Jane Doe Logout OU M ea Payment Bice a e LLELE LEOL NST e ooa Payments g One Time Payments E Printer Friendly Manage One Time Payments Confirm the invoice and invoice amount then select Next Payments made after 4pm EDT will not be processed until next business day Cancel_ wext Select Billing Accounts 1 item Invoice Number Account Number Invoice Date Due Date Automatic Payment Amount Due 999999999999999 1 E595 16 Sep 2014 16 Oct 2014 55 97 Total 55 97 Cancel Next 15 UPS Billing Centre User Guide Payment cont Automatic Payments Automatic Payments allows you to set up payments for any invoice presented in the UPS Billing Centre Note All outstanding invoices must be paid using the One Off Payments feature prior to setting up Automatic Payments To set up Automatic Payments users must Select the Payment tab and then Automatic Payments Select Add Automatic Payments followed by Next Select the Account Number 2014 United Parcel Service of America Inc All rights reserved UPS Billing Centre United Kingdom LOLE iO Payment Mice mm ELi oL o eel a Payments Automatic Payments CE printer Friendly Set up Automatic Payments All existing invoices in the Billing Centre prior to Automatic Payments mu
27. nt Reporting Adminiiration Suppont Payments komat iis Automatic Payments ss Pririber Fi amiy Automatic payment setup suoce uly completat Manage Automatic Payments To add additional automatic paymari information salect Add Automatic Payment Existing automalic pay mari information can be updated by saleciing Edit or cancelled by salediing Cancel Account Type Individual UPS Account Consolidated Payment Plan Automate Payments 1 em mmi i Pay interval 1Y Be ie Around Due Monday of every reek Zk Erd LE unome Edt Groce 17 2014 United Parcel Service of America Inc All rights reserved UPS Billing Centre User Guide Payment cont Payment activity You can view One Off or Automatic Payments on the Payment Activity tab Up to one year of payment activity is available in the UPS Billing Centre If a payment has not been processed you can edit the payment date or cancel scheduled payments 2014 United Parcel Service of America Inc All rights reserved UPS Billing Centre United Kingdom Welcome Jane Doe Logout CMe Payment Mice mm e ctr ltle imme o eLo Payments Payment Activity E Printer Friendly Payment Activity Search Criteria Use the drop down menus to search for your payment activty by one or more of the following criteria Account Number Invoice T Payment T umber Payment Made ype Status Or enter Invoice Ni Between Date information to retrieve you
28. nt of a CPP requires that AIA information be provided from a plan summary invoice 2014 United Parcel Service of America Inc All rights reserved UPS Billing Centre Enrol its Please authenticate your UPS account by providing the requestec information from your invoice UPS Billing Centre small package enrolment will discontinue all othe electronic small package invoicing enrolments Please inform recipients of the UPS small package invoice to access the UPS Billing UPS Billing Centre User Guide Centre for these invoices Are you enrolling a UPS Small Package UPS Fi Supply Chain Solutions account UPS Small Package Account X ps Individual UPS Account Consolidated Pla UPS Account Number 6 characters Country UNITED KINGDOM X 11 9599 909909 gao Invoice NON REVENUE BD UPS HOUSE UPS HOUSE FOREST RD FELTHAM MIDDX Tw13 7DY UNITED KINGDOM d UPS Billing Centre it The Package s Were n The Dates Shown s about this invoice please call 371999999 Invoice Date 04 September 2014 Account No Invoice No This page contains a summary of your shipping activity for the period ending 02 September 2014 Summary of Charges linita Winarinm Ala hille Authenticate Enter Account Information Help Please authenticate your UPS account by providing the requested information from your invoice 51 Invoice Number 6 13 characters 51 Amount due thi
29. nvoice Invoice Summary Import Shipment Summary Undeliverable Returns Shipment Detail a Printer Friend Invoice Date 28 Apr 2014 Invoice Number 9999999999999 Account Number 1YE595 Shipment Information Invoice Amount Due 0 00 Tracking No 1YE595999999999999 Returned To Original Tracking Number 1YE595999999999999 UPS CUSTOMER 1 Shipment No 99499999999 JOHN DOE Place of Export GERMANY TAMWORTH B78 1BF Description FLIPCHART UNITED KINGDOM Service TB Standard Container Package Shipped From Number of Packages 1 JANE DOE Value 0 BOCHUM 44807 Weight 22 00 GERMANY Import Date 31 Mar 2014 Entry Port 4939 Payer Receiver Ref No 1 SR FLIPCHART Ref No 2 ADDRESS ON INVOICE Total Amount Due To request an adjustment select the appropriate net charges link below Description of Charges Total Taxable Charges Basic Tier Discount Net Charges Transportation 51 55 51 55 0 00 Fuel Surcharge 4 38 4 38 0 00 Total Charges For Shipment GBP 55 93 55 93 0 00 Brokerage Forms View Download Invoice Data UPS Billing Centre User Guide Invoice cont Adjustments to an invoice can only be made at the detail level The user will select the Dispute button on the bottom of the Shipment Detail screen Adjustments Disputes From the Shipment Detail screen you can dispute charges by selecting the Dispute button 2014 United Parcel Service of America Inc All rights reserved UPS Billing Centre
30. p www ups com content gb en resources Submit an email request https www ups com upsemail input loc en_ gb 2014 United Parcel Service of America Inc All rights reserved Domestic or Import Invoice 03457 877 877 Technical Support 0800 3316010 28
31. r payment activty for a zar time period Account Number All r Invoice Number ss Invoice Type All Payment Type All Status All Payment Made Between From EJ To g Search Page 1 of9 gt Wl 205 items Account Number Invoice Number Invoice Type Payment Type Payment Amount Status Payment Date Action 1 E595 999999999999999 Domestic Export One Time 225 22 Paid 28 Aug 2014 View Detais 18 Reporting Six Standard Reports are available in the UPS Billing Centre You can create reports to provide insight into shipping costs Additionally reports can be used to analyse allocate and reconcile charges more effectively You can create and download the following reports for both Domestic Export and Import invoices e Invoice Summary e Invoice Detail e Reference Number Detail e Tracking Number Detail e Address Correction Detail Approved Reference Number Detail You can also create a report by selecting the Reporting tab then select the desired report from the list of Standard reports Once the report has been selected the Search Criteria screen will be displayed Enter a date range required then select a single or multiple Account Numbers Drop down menus may be used to select additional criteria Then select Search 2014 United Parcel Service of America Inc All rights reserved UPS Billing Centre User Guide UPS Billing Centre United Kingdom Welcome Jane Doe Logout UCM ia Reportin
32. s period Example 1234 56 Invoice Date dd mm yyyy E 5 Control ID 4 Characters Optional but this value is required if it is present on your invoice UPS Billing Centre User Guide Enrolment cont Account invoice authentication cont You will be informed that you have successfully enrolled your account in the UPS Billing Centre Payment information can be added after enrolment is completed Additional accounts can be added through the Administration tab after logging in to the UPS Billing Centre When the Continue button is selected the Overview page in the UPS Billing Centre will be presented 2014 United Parcel Service of America Inc All rights reserved Thank You Welcome UPS Customer Thank you for enrolling in the UPS Billing Centre the easy and convenient way to view and pay your UPS invoices online To ensure receipt of your invoices without interruption you will continue to receive paper invoices for several billing cycles For your convenience you will begin to receive digitally signed PDF invoices in the UPS Billing Centre prior to your paper invoices being discontinued You will receive notification on your paper invoice as to when your paper invoices will be discontinued Due to your successful enrolment in the UPS Billing Centere the former methods of receiving UPS PDF and or UPS Billing Data electronic invoices for this account consolidated payment plan has
33. select a Standard or saved Customised Report Select the Batch Request tab name the Batch Report and select Create Batch Reports created from Standard Reports can be shared with other UPS Billing Centre users Note Batch Report requests will be processed within 24 hours When the Batch Report is available a download icon will appear in the Actions column of the Batch Reports screen Select the X mark in the Actions column to delete the Batch Report Note Select When My Batch Report Is Ready in the Administration Profile section to receive a notification when your report is available 2014 United Parcel Service of America Inc All rights reserved UPS Billing Centre United Kingdom UCM Ge Sia Reporting Ee LELLE T e eei Invoice Summary Report Report Customise This Report Batch Request Search Criteria Create an Invoice Summary Report by entering Invoice Date information required or selecting multiple Account Numbers or an Invoice Number or the Invoice Status then select Search To select multiple Account Numbers hold down the CTRL button and using the Left Mouse button select the desired account numbers To view additional detail select the desired Invoice Number Note Batch Report requests will be completed within 24 hours Shipment Type UPS Package Transaction Type 4 br Country United Kingdom Account Number Use the CTRL button to select multiple accounts All 1 E595 1 E595 Invoice
34. st be paid manually f cancel Next Select Billing Accounts 2 items Provide the requested information then select Next Account Number E 1Y E595 C 1YE595 Welcome Jane Doe Logout 16 UPS Billing Centre User Guide Payment cont Automatic Payments cont Using the drop down menu select Payment Account e Provide the Pay Amount Payment Transfer Date and Effective Period Select Next Verify Automatic Payment Details and select Confirm Automatic Payments can be updated from the Manage Automatic Payments screen Select Edit or Cancel to discontinue Automatic Payments will remain in effect until cancelled or until the date specified UPS Billing Centre United Kingdom UC Mele Payment Maced mm Cli cte lie mmm sere Payments Automatic Payments E Printer Friend Setup Aubomatic Payments Selected Billing Accounts Prasida the requested inioenaian then celect hect Pequiled Asalda am indicated wih an Aobri hamber 11 vESS5 Select Payment Account E Bayer Aloo Select Pay Amount t Tola dmcurl Cus O Tob Arvest With s Limi oF f Ek HA APL You wil bs noifed b s mal F Arount Coe sacs the ce red Limi Select Payment Transfer Date Onta Monday oFavers vank c Dwyple before dus dalm O dn Date Select Eltectie Pariid iE Dni Carsceled Unt ate l UPS Billing Centre United Kingdom Welcomes Jane Doe Home Invoice Payme
35. tre United Kingdom Welcome Jane Doe Logout LOLE i Payment Maced Mm Citi LoL STT eee Payments t Payment Accounts E Printer Friendly Manage Payment Accounts Select Add Bank Account to add methods of payment Select Edit to update account information or Delete to remove an account Add Bank Account Payment Accounts 2 items Account Name Payment Account Type Account Number UPS CUSTOMER 1 Checking 999999999999 UPS CUSTOMER 2 American Express 999999999999 12 UPS Billing Centre User Guide Payment cont UPS Billing Centre United Kingdom Welcome Jane Doe Logout UCM Gee Payment acie e citc te mmm o eer Payment Accounts cont Payments Payment Accounts Next the screen to add bank account information will be displayed You must enter information in the appropriate Please enter the information below Required fields are indicated with an When entering your Payment Account Name use only alpha numeric required fields Use only alphanumeric characters in the Rr E eee E To print the required electronic payment authorization P ay m nt Ac C 0 U nt N a m fi e d tices oe cpanel EA aa Print Authorization Form in the message box m Payment Account Name Account Number Note Special characters e g are not supported oe TA in the Payment Account Name field Account Type Cneaina Country United Kingdom E IBAN Number BIC Number Corny 13
36. xceeded T Confirming my payment was made successfully IV When my payment fails Vv When my payment card is about to expire When my batch report is ready 26 UPS Billing Centre User Guide support You can obtain support from the Support tab within the UPS Billing Centre at www ups com which provides the following e Accessing help information available in the UPS Billing Centre e Contacting UPS via email by completing a web form at www ups com Once completed select the Next button at the bottom of the screen Complete the information fields selecting UPS Billing Centre and enter your question or comment Select the Send Email button in the lower right side of the screen e Contact UPS via telephone 2014 United Parcel Service of America Inc All rights reserved UPS Billing Centre United Kingdom Welcome Jane Doe Logout Home Invoice Payment Reporting Administration Frequently Asked Questions Frequently Asked Questions Email UPS Adjustments Disputes Enrolment Payments Invoices Administration Reporting How to contact us Email UPS NX Call UPS United Kingdom E Me Reet Search My UPS Shipping Tracking Freight Locations UPS Solutions Support gt Getting Started Support gt Shipping gt Tracking E mail UPS gt Receiving Your Shipment 5 3 yE Eine ces inl Do you have a question or comment Email us and we will respond within one busi
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