Symantec™ LiveUpdate™ Administrator 2.3.3 User's Guide
Contents
1. 18 What you can do from the LiveUpdate Administrator Home page 20 About the LiveUpdate Administrator icons 21 Updating the Symantec Product Catalog 22 Adding Symantec products to the product list 22 Configuring Source Servers r 23 Working with failover servers 24 Adding distribution Centers 25 Creating host files for LiveUpdate clients to receive updates 27 Managing download and distribution schedules uuu usuta aaa selene tae nee 28 Scheduling downloads oisein rondi iinei riening isane 28 Running distribution schedules automatically after the completion of Eo onae to E E ET 30 Scheduling diStIDUtIOM 5 02cecceereepesdesinpcdeessepapetaseuccagsrspea ies qasqa qasqu 30 Chapter 5 Chapter 6 Contents Viewing the download tasks and distribution tasks 32 Configuring LiveUpdate Administrator 33 Configuring LiveUpdate Administrator preferences 33 Managing updates for products 35 Deletingirevisions_ coe seg lisu ilasan ides susiana aaa ed 36 Locking and unlocking revis2. Enables you to import an exported configuration file if you need to reinstall LiveUpdate Administrator Note Configuration Restore is only available after you log on to LiveUpdate Administrator and click the Home page for the first time After you navigate away from the Home page this option is no longer available unless you reinstall LiveUpdate Administrator See Backing up and restoring your LiveUpdate Administrator configuration on page 39 System Statistics Displays the amount of space that LiveUpdate Administrator and its database uses Quick Links Displays the links to where you can add a new distribution center distribution schedule or download schedule You can access these pages by clicking Configure gt Distribution Centers or Download amp Distribute gt Schedules See Adding distribution centers on page 25 See Scheduling downloads on page 28 See Scheduling distribution on page 30 My Symantec Products Overview Displays the icons that show whether all of the products in your Site List are assigned to distribution centers and have been associated with distribution and download schedules About the LiveUpdate Administrator icons LiveUpdate Administrator uses the following icons to assist you in determining if all updates are scheduled for download and distribution The icons also indicate when more information is available Displays detailed information about the
3. See Adding or modifying user accounts on page 38 Importing the configuration file To restore the LiveUpdate Administrator configuration to 2 3 3 from an earlier version you do not export the recovery backup file and then import it Instead of exporting and importing the recovery backup file you import a compressed file that you create from two other backup files See Backing up and restoring your LiveUpdate Administrator configuration on page 39 Where to get more information about LiveUpdate Administrator The Symantec Web site provides regularly updated information on LiveUpdate Administrator This information includes product updates user forums tutorial videos troubleshooting guidelines and knowledge base articles On the Web go to the following URLs www symantec com techsupp www symantec com connect 11 Chapter Installing and running LiveUpdate Administrator This chapter includes the following topics a Before you install m System requirements for LiveUpdate Administrator a Installing LiveUpdate Administrator a Uninstalling LiveUpdate Administrator Logging on to LiveUpdate Administrator a Connecting to LiveUpdate Administrator remotely Before you install Before you install LiveUpdate Administrator you should become familiar with where the installation program installs the software Also ensure that your environment meets the system requirements The installation progr
4. Symantec LiveUpdate Administrator 2 3 3 User s Guide symantec Symantec LiveUpdate Administrator 2 3 3 User s Guide Product version 2 3 3 Documentation version 1 This document was last updated on June 25 2014 Legal Notice Copyright 2014 Symantec Corporation All rights reserved Symantec the Symantec Logo the Checkmark Logo and LiveUpdate are trademarks or registered trademarks of Symantec Corporation or its affiliates in the U S and other countries Other names may be trademarks of their respective owners This Symantec product may contain third party software for which Symantec is required to provide attribution to the third party Third Party Programs Some of the Third Party Programs are available under open source or free software licenses The License Agreement accompanying the Software does not alter any rights or obligations you may have under those open source or free software licenses Please see the Third Party Legal Notice Appendix to this Documentation or TPIP ReadMe File accompanying this Symantec product for more information on the Third Party Programs The product described in this document is distributed under licenses restricting its use copying distribution and decompilation reverse engineering No part of this document may be reproduced in any form by any means without prior written authorization of Symantec Corporation and its licensors if any THE DOCUMENTATION IS PROVIDED AS IS
5. AND ALL EXPRESS OR IMPLIED CONDITIONS REPRESENTATIONS AND WARRANTIES INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE OR NON INFRINGEMENT ARE DISCLAIMED EXCEPT TO THE EXTENT THAT SUCH DISCLAIMERS ARE HELD TO BE LEGALLY INVALID SYMANTEC CORPORATION SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES IN CONNECTION WITH THE FURNISHING PERFORMANCE OR USE OF THIS DOCUMENTATION THE INFORMATION CONTAINED IN THIS DOCUMENTATION IS SUBJECT TO CHANGE WITHOUT NOTICE The Licensed Software and Documentation are deemed to be commercial computer software as defined in FAR 12 212 and subject to restricted rights as defined in FAR Section 52 227 19 Commercial Computer Software Restricted Rights and DFARS 227 7202 Rights in Commercial Computer Software or Commercial Computer Software Documentation as applicable and any successor regulations Any use modification reproduction release performance display or disclosure of the Licensed Software and Documentation by the U S Government shall be solely in accordance with the terms of this Agreement Symantec Corporation 350 Ellis Street Mountain View CA 94043 http Awww symantec com Technical Support Symantec Technical Support maintains support centers globally Technical Support s primary role is to respond to specific queries about product features and functionality The Technical Support group also creates content for our online Knowledge Base
6. server instead you must modify the configuration of the LiveUpdate client See Creating host files for LiveUpdate clients to receive updates on page 27 After you get up and running you can perform other configuration tasks as needed See Configuring LiveUpdate Administrator preferences on page 33 What you can do from the LiveUpdate Administrator Home page The LiveUpdate Administrator Home page displays the status and links to the most common tasks that LiveUpdate Administrator performs Note The inactivity timeout for LiveUpdate Administrator is 120 minutes after which you need to log back on Table 3 2 Home page Download and Distribution Displays the ten most current requests You can view a full list of requests by clicking Activity the full request report link The report link displays the Download amp Distribute gt Activity Monitor page Events on the Activity Monitor page filter by type status and time You can sort the events by type when the event was started changed or by event status See Viewing the download tasks and distribution tasks on page 32 Event Log Setting up LiveUpdate Administrator What you can do from the LiveUpdate Administrator Home page Table 3 2 Home page continued Displays the 10 most recent critical events that LiveUpdate Administrator generates See Viewing information in the Event Log on page 44 Configuration Restore
7. distribution center 3 To specify a server in the Locations box click Add A distribution center must have at least one location In the New location server window enter the information for the server Click OK to save the new location or Save and Add Another to continue adding new locations 6 Inthe Edit Distribution Center window add products to this distribution center by clicking Add next to the Product List box 7 Select the products you want to add and then click OK You can add all products or expand a product and select specific components such as virus definitions 8 In the Edit Distribution Center window click OK to save the changes and leave this window or Apply to continuing editing the Distribution Center See Scheduling distribution on page 30 Setting up LiveUpdate Administrator Creating host files for LiveUpdate clients to receive updates Creating host files for LiveUpdate clients to receive updates When a LiveUpdate client is installed by default it is configured to connect to the Internet based Symantec LiveUpdate server to retrieve updates To direct LiveUpdate clients to retrieve updates from a specific distribution server instead you must modify the configuration of the LiveUpdate client Users typically modify the client configuration through the administration console of the installed Symantec product which is more convenient and the preferred method However you can also create a cu
8. distribution center LiveUpdate Administrator will not allow updates marked Test Failed or Faulty to be sent to any production distribution center Updates that are marked Untested will not be automatically sent to a production distribution center but you can send them to a testing distribution center Note Some update components are shared between products If you have specified that updates for a particular product must be tested any shared component updates will automatically be set to Must Test and will display a status of Untested when they are downloaded Configuring LiveUpdate Administrator 38 Adding or modifying user accounts If you set the status of an update to Must Test but have not yet tested it LiveUpdate Administrator sets the testing state to Untested Otherwise the status is set to Testing Not Required If the update state is Untested LiveUpdate Administrator will send the update to the appropriate testing distribution center This can happen automatically based upon a schedule that you determine or you can distribute the update for testing manually Once you have completed testing the update you set the status to Test Passed or Test Failed Updates marked as Test Passed will then be available to production distribution centers If the update has failed you can retest the update delete the update or simply leave it in the Manage Updates folder If you have distributed an update to a production distributio
9. for additional information Table 2 3 lists the default ports that LiveUpdate Administrator uses Installing and running LiveUpdate Administrator 15 Installing LiveUpdate Administrator Table 2 3 Ports 7070 Default Distribution Center 7071 Tomcat for shutdown commands While LiveUpdate Administrator works if this port is closed Tomcat shutdown operations do not 7072 PostgreSQL database 7073 LiveUpdate Administrator If other applications use these ports when you install Live Update Administrator you are prompted to enter alternate port numbers LiveUpdate Administrator communicates with the distribution centers using the destination ports HTTP 80 HTTPS 443 and FTP 21 If the LiveUpdate clients run a firewall verify that the firewall allows these destination ports Problems may occur when you use a terminal service for installation You should install LiveUpdate Administrator directly from the console To install LiveUpdate Administrator you must log on as at least a power user with Administrator privileges You must be able to create new local users and to create new services Installing LiveUpdate Administrator To install LiveUpdate Administrator you must log on as at least a power user with Administrator privileges You must be able to create new local users and to create new services When you install LiveUpdate Administrator the Java Runtime Environment JRE Apache Tomcat and Post
10. it is necessary to replicate the problem When you contact Technical Support please have the following information available Product release level a Hardware information Available memory disk space and NIC information Operating system Version and patch level Network topology Router gateway and IP address information Problem description a Error messages and log files a Troubleshooting that was performed before contacting Symantec a Recent software configuration changes and network changes Licensing and registration If your Symantec product requires registration or a license key access our technical support Web page at the following URL www symantec com business support Customer service Customer service information is available at the following URL www symantec com business support Customer Service is available to assist with non technical questions such as the following types of issues Questions regarding product licensing or serialization Product registration updates such as address or name changes General product information features language availability local dealers Latest information about product updates and upgrades Information about upgrade assurance and support contracts Information about the Symantec Buying Programs Advice about Symantec s technical support options Nontechnical presales questions Issues that are related to CD ROMs DVDs or manuals Support agreement res
11. item Displays that all products in the My Symantec Product list are covered in Distribution Download schedules and centers Displays that some of the products in the My Symantec Product list are covered in Distribution Download schedules and centers 21 Setting up LiveUpdate Administrator 22 Updating the Symantec Product Catalog Displays that none of the products in the My Symantec Product list are covered by Distribution Download schedules and centers See Viewing the download tasks and distribution tasks on page 32 Updating the Symantec Product Catalog To download Symantec products to distribute you must first display the latest available products which you can then add to your product list By default LiveUpdate Administrator is configured to automatically update the product catalog each week If your product does not appear in the list of available products you may need to update the product catalog manually If you do not want the automatic product catalog updates you can disable it See Configuring LiveUpdate Administrator preferences on page 33 To update the Symantec Product Catalog 1 Click the Configure tab 2 On the left pane in the My Symantec Products window under My Symantec Products Tasks click Update Symantec Product Catalog Adding Symantec products to the product list You can add and delete the products for which you want LiveUpdate Administrator to download updates You can
12. server that you want to move and then click Move Up or Move Down To promote a failover server to primary server 1 Click Configure gt Source Servers 2 Inthe Source Servers list click the name of the Source Server to which the failover server belongs and then click Edit 3 On the Edit Source Server window in the Failover Servers box click on the failover server that you want to promote and then click Primary 4 Click Confirm make primary This promotes the failover server to be the primary Source Server The previous primary Source Server becomes a new failover server See Configuring Source Servers on page 23 See Configuring LiveUpdate Administrator preferences on page 33 Adding distribution centers A Distribution Center represents a single server or group of servers to which updates are distributed from a LiveUpdate Administrator Each single server within a Distribution Center is called a location By default updates are distributed to all locations in a distribution center Once an update has been distributed to a location it is not distributed again LiveUpdate Administrator has a default testing and production distribution center For the default distribution centers you add the list of products that are associated with the distribution center If you add your own distribution center you add both the locations and the list of products The product list applies to the entire distribution center Yo
13. LiveUpdate Administrator then attempts to download from a failover server that you designate If that connection also fails Live Update Administrator retries downloading from the source server LiveUpdate Administrator makes three attempts by default You can change the number of times LiveUpdate Administrator attempts to connect in the Configure gt Preferences gt Server Connection option To add a failover server 1 Select the source server that you want to associate with a failover server by doing one of the following Inthe Configure Source Servers window on the left pane click Add Failover Server Then in the drop down list select the source server that you want to add a failover server for a n right pane under Source Servers click on the server that you want to add a failover server for and then click Add a Ifyou are in the process of adding a new Source Server in the New Source Server window click Add next to the Failover Servers box 2 Enter the information for the server Do one of the following a Click OK to add the failover server Setting up LiveUpdate Administrator 25 Adding distribution centers a Click Save and Add Another to continue adding additional failover servers a Click Cancel to cancel the addition of the failover server To change the order of a failover server 1 On the Source Servers window click the name of the source server and then click Edit 2 Click the name of the failover
14. System requirements for LiveUpdate Administrator Table 2 2 System requirements Software Operating systems a Window XP Professional with Service Pack 3 or later a Windows Vista with Service Pack 1 or later Windows 7 a Windows 2008 Server a Windows 2003 Server with Service Pack 2 or later a Windows 2000 Server with Service Pack 4 or later Browsers a Internet Explorer 6 x through 10 x a Mozilla Firefox 3 x and later m Google Chrome 31 and later a Safari 5 x and later Other a TCP IP network protocol enabled Note Windows 64 bit versions are supported except for Windows XP Note To ensure optimal LiveUpdate Administrator operations Symantec recommends that you use a Server operating system Hardware a 650 MB hard disk space for LiveUpdate Administrator the JRE and third party tools The LiveUpdate Administrator installer package is approximately 200 MB which includes the JRE that is required for LiveUpdate Administrator to function A minimum of 10 GB hard disk space each for the updates in the following folders Manage Updates folder m Temporary download folder C TempDownload Permanent download folder C ProgramData Symantec LiveUpdate Administrator Downloads LiveUpdate Administrator copies the updates to these folders for distribution Symantec recommends using either IIS or Apache Server for hosting your remote distribution center locations Refer to your operating system s documentation
15. The Technical Support group works collaboratively with the other functional areas within Symantec to answer your questions in a timely fashion For example the Technical Support group works with Product Engineering and Symantec Security Response to provide alerting services and virus definition updates Symantec s support offerings include the following a A range of support options that give you the flexibility to select the right amount of service for any size organization Telephone and or Web based support that provides rapid response and up to the minute information a Upgrade assurance that delivers software upgrades a Global support purchased on a regional business hours or 24 hours a day 7 days a week basis Premium service offerings that include Account Management Services For information about Symantec s support offerings you can visit our website at the following URL www symantec com business support All support services will be delivered in accordance with your support agreement and the then current enterprise technical support policy Contacting Technical Support Customers with a current support agreement may access Technical Support information at the following URL www symantec com business support Before contacting Technical Support make sure you have satisfied the system requirements that are listed in your product documentation Also you should be at the computer on which the problem occurred in case
16. also view the coverage details for each product To add a product to the product list 1 On the Configure page click My Symantec Products and then click Add New Products 2 Under Product line select the name of the product that you want to add from the list 3 Click OK Products are automatically updated to the Symantec product catalog on a weekly basis If your product is not listed you can update the product catalog immediately See Updating the Symantec Product Catalog on page 22 Setting up LiveUpdate Administrator 23 Configuring Source Servers To delete a product from the product list 1 On the My Symantec Products window click the check box next to the product that you want to delete from the product list Click Delete Selected Products Click Confirm Delete Configuring Source Servers When you download updates LiveUpdate Administrator attempts to download from a source server By default LiveUpdate Administrator uses the server at http liveupdate symantecliveupdate com You can optionally add more source servers LiveUpdate Administrator tries to connect to these servers in the order in which they appear in the user interface If the server is not available LiveUpdate Administrator attempts to download from the failover server You can designate a list of failover servers that can be used in cases where the primary server is not available See Working with failover servers on page 24 To a
17. am installs the software in the following default locations 64 bit C Program Files x86 Symantec LiveUpdate Administrator 32 bit C Program Files Symantec LiveUpdate Administrator Table 2 1 lists the installed components for LiveUpdate Administrator and their installation location Installing and running LiveUpdate Administrator 13 System requirements for LiveUpdate Administrator Table 2 1 LiveUpdate Administrator components PostgreSQL DBMS lt install path gt pgsq Database lt install path gt pgsql data Tomcat servlet engine lt install path gt tomcat LiveUpdate Administrator Web application lt install path gt tomcat webapps lua Manage Updates folder a Windows 2008 Windows 7 and Windows Vista lt App_data_path gt ProgramData Symantec LiveUpdate Administrator Downloads For example C ProgramData Symantec LiveUpdate Administrator Downloads a Windows 2003 XP and Windows 2000 lt App_data_path gt Documents and Settings All Users Application Data Symantec LiveUpdate Administrator Downloads For example C Documents and Settings All Users Application Data Symantec LiveUpdate Administrator Downloads See System requirements for LiveUpdate Administrator on page 13 System requirements for LiveUpdate Administrator Table 2 2 lists the system requirements for the main LiveUpdate Administrator components Installing and running LiveUpdate Administrator 14
18. assed The update has been successfully tested and is ready to be sent to a production distribution center Failed The update has failed testing This update cannot be distributed to a production distribution center Test Not Required The update does not require testing before being distributed to a production distribution center Faulty The update initially passed testing and was distributed to a production distribution center but was later found to have problems Retest The update that has been found to be faulty or has failed testing and you want to retest it You can view the test status of downloaded updates in Manage Updates Updates that have been marked Untested can be sent to a testing distribution center where they can then be distributed for further testing After you have completed testing the updates you can then mark them as Passed or Failed Passed updates can then be sent to production distribution centers Failed updated can be resent to the testing distribution center for further testing and the status changed to Retest Updates that you distribute to production distribution centers are either marked as Skip Test or Passed If you find any issues with the updates after they have been distributed to a production center you can mark them as Faulty and send them back to a testing center for further testing the status is changed to Retest Only updates that are marked as Passed or Skip Test can be sent to a production
19. automatically after the completion of a download The Symantec LiveUpdate Administrator enables you to execute distribution schedules automatically as soon as the download is complete To execute distribution schedules automatically after the completion of a download 1 Perform the steps to create a new download See Scheduling downloads on page 28 2 Select Run selected Distribution Schedules automatically after this download completes Select distribution schedules from the Available Distribution Schedules list Click Add or Add all Click Ok Scheduling distribution After you download updates they can be sent to a testing distribution server or to a production distribution server where your LiveUpdate clients can download them When you add a distribution schedule you also select the products and components that you want to associate with the schedule This list of products and components is compared with the updates in the Manage Updates folder Any revisions that are not already distributed are then distributed in the current session Managing download and distribution schedules 31 Scheduling distribution To add a new distribution schedule 1 On the Download amp Distribute tab in the Schedules window click Add Distribution 2 Inthe Add Distribution Schedule box specify the following a Distribution Schedule name a Status either Enabled or Disabled a Description 3 Click Add to select the products and compone
20. ays all of the current downloaded updates and definitions for all products Updates from older revisions do not appear However you can use the detail view to view older updates 2 If you want to filter the list to display fewer products click Select filter You can show only updates for a specific product or for updates based on criticality or by the date that the update was downloaded 3 To view the revision details and the distribution status specific update component click the ellipses option that appears to the right of the Distribution Coverage column 4 To start a manual distribution task for a selected product update click Distribute Content Configuring LiveUpdate Administrator 36 Managing updates for products Deleting revisions You can delete revisions from the Manage Updates folder All updates and TRI files are deleted If you delete the current revision any older revisions still in the folder become the current revision and are downloaded during the next download event Locked revisions cannot be deleted To delete an update revision 1 In the Manage Update window expand the Product Component list 2 Select the revision that you want to delete 3 Click Delete Locking and unlocking revisions You can lock an update revision to a specific distribution center When the revision is locked new revisions are downloaded but they are not available to that distribution center A padlock appears beside the
21. before you distribute them 7 In the Select Schedule box set the download schedule 8 Click OK to save the schedule To run a manual download request that is based on an existing schedule In the right pane under Schedules select an existing Download Schedule and then click Run Now To run a new manual download request 1 Inthe left pane under Scheduling Tasks click Manual Download Request 2 In the Manual Download Request Step 1 of 2 window select the products that you want to add to this request by clicking Add 3 Inthe Select products to be added window select the product or components that you want to add and then click OK 4 Select the test status for this download request Skip Test or Must Test The default is Skip Test 5 Click Next Managing download and distribution schedules 30 Running distribution schedules automatically after the completion of a download 6 Inthe Manual Download Request Step 2 of 2 window select the updates that you want to download You can select all products and components or you can select specific components such as software updates or virus definitions 7 Click Next to start the download request To delete a download schedule 1 On the Download amp Distribute Schedules list click the box beside the schedule that you want to delete Click Delete Click Confirm Delete to finish deleting the schedule or click Cancel to cancel the deletion Running distribution schedules
22. dd a Source Server 1 On the Configure tab under Source Servers click Add 2 In the New Source Server window enter the information for the server 3 Do one of the following To save the new source server click OK To save the new source server and add a failover server for the new source server click Save and Add Failover a Click Cancel to cancel adding a new server To edit a Source Server 1 On the Configure tab under Source Servers select the server you want to edit and then click Edit 2 When you have finished editing the information for the server do one of the following a Click OK to save your changes a Click Apply to save the changes and continue editing a Click Test to test the server connection Setting up LiveUpdate Administrator 24 Configuring Source Servers To delete a Source Server 1 In the Configure tab under Source Servers select the server you want to delete and then click Delete 2 Click Cancel to cancel the deletion 3 Click Confirm Delete to delete the language from the site list To reset to defaults 1 In the Configure tab under Source Servers in the left pane click Reset to defaults 2 Doone of the following a Click Cancel to cancel resetting to the defaults Click Confirm reset to confirm resetting to the defaults The source servers and failover servers are removed Working with failover servers A failover server is used when a connection to the source server fails
23. distributed revision in the Distribution Status list To lock a revision 1 Inthe Manage Updates window expand the Product Component list 2 Click the ellipses option to the right of the Distribution Coverage column for the update that you want to lock 3 In the Update Details window in the Distribution Status box select the Distribution Center that you want to lock and then click Lock To 4 In the Manage Updates Add Lock window select the revision you want to lock and then click OK 5 _In the Manage Updates Confirm Add Lock window click OK To unlock a revision L In the Manage Update details window click Unlock Testing updates When you create a download schedule or run a manual download request you must set the testing status of the updates that you download Updates can be marked as either Skip Test or Must Test Updates that do not have to be tested can be sent directly to a production distribution center and are available for immediate downloading Each downloaded update has an associated testing state The testing state lets you know whether the update has been tested and what stage the update is in Configuring LiveUpdate Administrator Managing updates for products The possible testing states are as follows Untested The update has not been tested but must be tested before it can be distributed to a production distribution center This content has not yet been placed to a testing distribution server P
24. e updates were initially downloaded See Managing updates for products on page 35 Reduce the database size To save disk space you can specify how often to reduce the data in the database and the Activity Monitor See Viewing the download tasks and distribution tasks on page 32 Enable bandwidth throttling for each location server Bandwidth throttling lets you manage distribution in the environments that have both high bandwidth and low bandwidth networks See Adding distribution centers on page 25 Specify the password length You can change of the minimum number of characters for user account passwords See Adding or modifying user accounts on page 38 Change the type of events that appear in the Event log See Viewing information in the Event Log on page 44 Configure the source server connection You can configure connection settings from a source server to Symantec clients See Configuring Source Servers on page 23 Configure a mail server email recipients and notifications You can configure which mail server you want to use to send notifications You also specify which email recipients get the notifications and the type of notifications you want to send Enable or disable automatic updates to the Symantec Product Catalog See Updating the Symantec Product Catalog on page 22 To configure LiveUpdate Administrator preferences 1 Clic
25. ed onto LiveUpdate Administrator To force a user to log off Check the box beside the user s name and then click Force Log Off See Adding or modifying user accounts on page 38 Backing up and restoring your LiveUpdate Administrator configuration If you need to reinstall LiveUpdate Administrator after a server failure you use a recovery configuration file to restore the previously active configuration The configuration file includes Products that you selected in the My Symantec Products list a Custom Source Server information a Distribution Centers a Download schedules a Distribution schedules Preferences Configuring LiveUpdate Administrator 40 Backing up and restoring your LiveUpdate Administrator configuration Table 5 2 Steps to back up and restore the configuration Step 1 Create and export a compressed recovery configuration file a Use the following method if you restore the configuration on the same version of LiveUpdate Administrator such as 2 3 3 to 2 3 3 You also use this method to restore between versions earlier than 2 3 3 such as from 2 3 0 to 2 3 1 or from 2 3 1 to 2 3 2 To create a recovery configuration file to and from the same version of LiveUpdate Administrator a Use the following method if you restore the configuration from 2 3 0 2 3 1 or 2 3 2 to 2 3 3 To create a recovery configuration file from versions 2 3 0 through 2 3 2 toa later version Step 2 Reinstall LiveU
26. emselves 10 Save the compressed file to the computer where you install LiveUpdate Administrator and import this configuration file To import the recovery configuration file 1 2 3 Log on to LiveUpdate Administrator On the Home tab in the Configuration Restore pane click here In the Configuration Restore dialog box browse to the compressed configuration backup file and then click OK For version 2 3 3 restart the PostgreSQL and Tomcat services Warning If you navigate away from the Configuration Restore page before you restart these services you may corrupt the database A message appears indicating the configuration is successfully restored Best practices for increasing security in LiveUpdate Administrator You can protect your LiveUpdate Administrator data from outside attacks by implementing the following practices Attackers can obtain information from the troubleshooting file the exported configuration file and the client settings file Therefore make sure that only authorized users can access these files Attackers can tamper with the contents in the distribution centers Therefore make sure that only authorized users can access the distribution centers See Adding distribution centers on page 25 Use an SMTP mail server that supports authentication schemes other than NTLM only LiveUpdate Administrator uses an SMTP server for the mail server which requires you to add a user name and pass
27. ext 7 Inthe Manual Distribution Request Step 2 of 2 window select the updates that you want to distribute and then click Next Viewing the download tasks and distribution tasks You can find out the status of your download and distribution tasks in the Activity Monitor and by viewing the details of the task The status that is displayed can help you determine if your task was successful or help you to troubleshoot a problem The following types of status are displayed a Download task status Displays the status of download requests a Download update status Displays the status of the updates that are downloaded as a part of download request a Distribution task status Displays the status of distribution requests a Distribution update status Displays the status of the updates that are distributed as a part of distribution request For example you may want to verify that Symantec Endpoint Protection updates were successfully downloaded to client To view the download tasks and distribution tasks 1 On the Download amp Distribute page click Activity Monitor 2 To filter which events you want to see click the Show Filters icon to the right of the Activity box You can filter activities by type status and time either by the start time or by when the last change occurred To view details for specific tasks Click on the ellipses option that appears to the right of the column for the task that you want to view Chap
28. greSQL database applications are also installed The Apache Tomcat and PostgreSQL services are started automatically To install LiveUpdate Administrator 1 Download the installer file from one of the following locations http Awww symantec com docs TECH134809 ftp ftp symantec com public english_us_canada liveupdate Run the executable and then follow the on screen instructions 3 In the Destination Folder window do one of the following tasks a To accept the default folders for the LiveUpdate Administrator files click Next Installing and running LiveUpdate Administrator 16 Uninstalling LiveUpdate Administrator To change the default folders click Change change the folder and then click Next Note The LiveUpdate Administrator files the JRE Tomcat the PostgreSQL database and the documentation are installed in the first folder You can change the default folder for the updates after installation See Configuring LiveUpdate Administrator preferences on page 33 4 Atthe LiveUpdate Administrator User Setup window type your user name password and email address and then click Next 5 Click Install If any or all of the default ports are currently used you are prompted You can then specify alternate ports for LiveUpdate Administrator to use You must restart LiveUpdate Administrator services after you stop the programs that use these ports You do not need to stop the service if you use a port other
29. ions 36 Adding or modifying user accounts 38 Forcing a user to log off LiveUpdate Administrator 39 Backing up and restoring your LiveUpdate Administrator COMMOUAON T 2s esses uu ii d G cbhevessesedeetheiueiessteaereaeeiee 39 Best practices for increasing security in LiveUpdate Administrator 42 Viewing events and troubleshooting informatione aa Gusan nuansa EE 44 Viewing information in the Event Log 44 About the troubleshooting file 45 Generating the troubleshooting file 45 8 Chapter Introducing LiveUpdate Administrator This chapter includes the following topics a About LiveUpdate Administrator a What s new in LiveUpdate Administrator 2 3 3 a Where to get more information about LiveUpdate Administrator About LiveUpdate Administrator Symantec LiveUpdate Administrator is an enterprise web application that lets you manage Symantec updates on multiple internal LiveUpdate servers You download the updates from an external site to the internal LiveUpdate Administrator server called Distribution Centers You send the updates either immediately to a production distribution center for LiveUpdate clients to download or to a testing cente
30. k the Configure tab and then click Preferences 2 Click Update to save your changes Configuring LiveUpdate Administrator 35 Managing updates for products To restore default configuration settings 1 Click Configure gt Preferences 2 Onthe Configure Application Preferences window click Reset To Defaults 3 Click Confirm Managing updates for products Manage Updates is where you can manage all of the updates for the products you have selected in My Symantec Products a You can view approve distribute and delete updates a You can define the types of updates that you want to download and whether or not they need to be tested before they are distributed You can change the default location for updates after you install the LiveUpdate Administrator See Configuring LiveUpdate Administrator preferences on page 33 To manage the updates for distribution 1 On the Manage Updates page click Show all updates If you have not added any products to My Symantec Products an error message appears and you are prompted to create a list of your products See Updating the Symantec Product Catalog on page 22 See Adding Symantec products to the product list on page 22 Updates appear under Product Component Product Component is the product name and component name for which updates are downloaded You can view the contents of the download folder using either the list view or the details view The list view displ
31. n center and later determine that it is problematic you can mark the update Test Faulty This will prevent future operations from distributing the update to production distribution centers Adding or modifying user accounts You may want to add multiple logon accounts so that different users can manage different Symantec products You can add a user with either an administrator role or a user role An administrator role has complete access to the system The user role restricts users to the following tasks a Manually downloading updates a Manually distributing updates a Changing the status of updates in Manage Updates a Changing user account information Note If users do not log on with the correct credentials after five attempts the account locks them out Users must wait 15 minutes before the account unlocks To add a user account 1 On the Manage Users page click Add 2 Enter the information for the new user 3 Click OK Configuring LiveUpdate Administrator 39 Forcing a user to log off LiveUpdate Administrator To modify a user account 1 On the Manage Users page click the ellipse option to the right of the account name 2 Change the password or user information To change the password first check Change Password 3 Click Update See Forcing a user to log off LiveUpdate Administrator on page 39 Forcing a user to log off LiveUpdate Administrator You can log off any administrator who is currently logg
32. ng on LiveUpdate Administrator Update the Symantec product catalog optional LiveUpdate Administrator adds the latest products and versions of Symantec products to the Symantec product catalog on a weekly basis by default If you want to update the catalog more frequently you can do it manually See Updating the Symantec Product Catalog on page 22 Step 2 Add the products and versions from the product catalog to the product list Add products and versions from the Symantec product catalog to the product list From the product list you choose which product updates to download to the clients See Adding Symantec products to the product list on page 22 Step 3 Identify the source server from which to download updates to LiveUpdate Administrator By default Live Update Administrator downloads and receives updates from one of the LiveUpdate servers at the following location http iveupdate symantecliveupdate com If you do not want to use the default server you can configure one or more local servers You should also configure a failover server in case the primary server fails See Configuring Source Servers on page 23 See Working with failover servers on page 24 Step 4 Add test and production distribution centers to distribute updates To download updates to LiveUpdate clients LiveUpdate Administrator uses a distribution center Each distribution center uses a server
33. nts for which updates are distributed 4 Select the products and components that you want to add to this schedule To expand the product list click on the plus sign and then select specific components Or check All Products to add all products and components to the distribution schedule Click Add 6 Inthe Distribute Content To box select the distribution center type Testing Production or both Then select the Distribution Centers You can select all Distribution Centers or a subset of the centers 7 Select a distribution schedule 8 Click OK to save the schedule or click Cancel to cancel this action To run a manual distribution request based on an existing schedule Inthe right pane under Schedules select an existing Distribution Schedule and then click Run Now To run a new manual distribution request 1 Inthe left pane under Scheduling Tasks click Manual Distribution Request 2 Inthe Manual Distribution Request Step 1 of 2 window click Add to select the products that you want to distribution with this request 3 Inthe Select products to be added window select the products or the components then click OK 4 Inthe Manual Distribution Request Step 1 of 2 window select the Distribution Center Type All All Production Centers or All Testing Centers 5 Select the Distribution Center All or Subset Managing download and distribution schedules 32 Viewing the download tasks and distribution tasks 6 Click N
34. or location to distribute the updates LiveUpdate Administrator uses the following types of distribution centers w A Testing Distribution Center to test the updates before you download them to the clients m A Production Distribution Center to download the updates using a schedule you determine For each distribution center you select the products and components that the distribution center downloads to the clients By default LiveUpdate Administrator installs a testing distribution center and a production distribution center You can also add your own distribution centers See Adding distribution centers on page 25 Setting up LiveUpdate Administrator 20 What you can do from the LiveUpdate Administrator Home page Table 3 1 Steps to get up and running on LiveUpdate Administrator continued Step 5 Schedule updates to automatically You set up one schedule to download updates to LiveUpdate download and distribute updates to Administrator and a second schedule to distribute updates to the clients clients See Scheduling downloads on page 28 See Scheduling distribution on page 30 Step 6 Create a host file so that LiveUpdate When a LiveUpdate client is installed by default it is configured to clients retrieve updates from a specific connect to a Symantec LiveUpdate server to retrieve updates To server optional direct LiveUpdate clients to retrieve updates from a specific distribution
35. ources If you want to contact Symantec regarding an existing support agreement please contact the support agreement administration team for your region as follows Asia Pacific and Japan customercare_apac symantec com Europe Middle East and Africa semea symantec com North America and Latin America supportsolutions symantec com Contents Technical Support ccce sce seseesesseeeeeceteassetetvassssetvstertitestersaesserenanees 4 Chapter 1 Introducing LiveUpdate Administrator 9 About LiveUpdate Administrator 9 What s new in LiveUpdate Administrator 2 3 3 10 Where to get more information about LiveUpdate Administrator 11 Chapter 2 Installing and running LiveUpdate Chapter 3 Chapter 4 AdMINIStratO ernennen araa 12 Before you install esses i a eie E aai 12 System requirements for LiveUpdate Administrator 13 Installing LiveUpdate Administrator 15 Uninstalling LiveUpdate Administrator 16 Logging on to LiveUpdate Administrator 16 Connecting to LiveUpdate Administrator remotely 17 Setting up LiveUpdate Administrator 18 Getting started on LiveUpdate Administrator
36. page click Select Filter to specify which kinds of events you want to see 3 To export the log to a comma separated file click the icon to the right of the Description field About the troubleshooting file The LiveUpdate Administrator can automatically collect environmental and troubleshooting data This troubleshooting data may reduce the time that is taken for Symantec Technical Support to identify the cause for a LiveUpdate Administrator issue The following information is collected in the troubleshooting file for analysis a Current processes running Current services running a Application logs a Application configuration files a Network configuration a List of application files w Application thread dump Updates being managed a MSinfo Windows information See Generating the troubleshooting file on page 45 Generating the troubleshooting file The LiveUpdate Administrator sometimes may not function as desired To identify the exact issue you require environmental and troubleshooting information LiveUpdate Administrator enables you to collect the troubleshooting information in an luadebuginfo zip file You can generate this file and send it to Symantec Technical Support to identify the root cause of the issue Viewing events and troubleshooting information 46 Generating the troubleshooting file To generate the troubleshooting file 1 2 3 4 On the LiveUpdate Administrator user interface click Tro
37. pdate Administrator See Installing LiveUpdate Administrator on page 15 Step 3 Import the recovery configuration file into LiveUpdate Administrator Warning The Configuration Restore page is only available after you log on to LiveUpdate Administrator and click the Home page for the first time After you navigate away from the Home page this option is no longer available and you must reinstall LiveUpdate Administrator to see the Configuration Restore page See To import the recovery configuration file on page 42 To create a recovery configuration file to and from the same version of LiveUpdate Administrator 1 On the Configure tab click Export 2 Click Export configuration recovery file 3 In the File Download dialog box click Save 4 In the Save As dialog window browse to the folder where you want the backup file saved 5 In the File name box specify a file name A default file name automatically appears but you can change this name if you want Ensure that the file extension remains zip 6 Click Save Save the compressed file to the computer where you install LiveUpdate Administrator and import this configuration file Configuring LiveUpdate Administrator 41 Backing up and restoring your LiveUpdate Administrator configuration To create a recovery configuration file from versions 2 3 0 through 2 3 2 to a later version 1 Doone of the following tasks a Ifthe computer that runs LiveUpda
38. r so that you can test the updates Once the updates have passed your testing requirements they are sent to the production distribution center You distribute the updates on a schedule letting you create a low maintenance reliable system that can be set up once and then run automatically Updates can also be manually downloaded and distributed as needed Figure 1 1 illustrates a typical LiveUpdate Administrator environment Introducing LiveUpdate Administrator 10 What s new in LiveUpdate Administrator 2 3 3 Figure 1 1 Symantec LiveUpdate Administrator environment c Production Distribution Center B 1 D D Symantec Symantec I 8 2 Source LiveUpdate Locations Server Administrator Testing Distribution Center L Lz Locations 3 LiveUpdate Clients What s new in LiveUpdate Administrator 2 3 3 LiveUpdate Administrator includes the following new features and enhancements Table 1 1 What s new in LiveUpdate Administrator 2 3 3 System requirements m You can upgrade from 2 2 2 9 through 2 3 2 to 2 3 3 a LiveUpdate is packaged with Apache Tomcat version 7 0 54 and PostgreSQL version 9 3 1 See System requirements for LiveUpdate Administrator on page 13 Installation changes When you install LiveUpdate Administrator the installation folder temporary folder and download folder cannot be empty Also the root drive such as C or D must use a subfolder that does not contain othe
39. r files The subfolder should use a local path as network paths are not allowed Introducing LiveUpdate Administrator Where to get more information about LiveUpdate Administrator Table 1 1 What s new in LiveUpdate Administrator 2 3 3 continued Removing old product versions from the Symantec Product Catalog LiveUpdate Administrator now removes old unsupported versions of products from the Symantec Product Catalog and the Distribution Centers After Symantec no longer supports a specific version Live Update Administrator removes the older versions based on the purge schedule for updates You can change the purge schedule on the Configure gt Preferences tab See Configuring LiveUpdate Administrator preferences on page 33 See Updating the Symantec Product Catalog on page 22 Use of HTTPS protocol The URLs within LiveUpdate Administrator now use the HTTPS protocol instead of the HTTP protocol HTTPS is more secure than HTTP which is subject to eavesdropping attacks and can let attackers gain access to website accounts and sensitive information Password requirements To increase security all administrator passwords to log on to LiveUpdate Administrator must be a minimum of 8 characters be alphanumeric and include one special character You can increase the minimum number of characters that are required on the Preferences page See Configuring LiveUpdate Administrator preferences on page 33
40. stom LiveUpdate configuration file called a LiveUpdate host file through the LiveUpdate Administrator console You can then copy this custom host file to client computers as required When client computers run LiveUpdate they connect to the server that is specified in the custom host file and download content from that location To use this method you must copy the custom host file to the LiveUpdate installation folder on client computers To create a host file for LiveUpdate clients to receive updates 1 On the Configure tab click Client Settings 2 Select the client settings that you want to create a host file for and then click either Export Windows Settings or Export Java Settings Click Save Select the location to save the file and then click Save The file for Windows clients should be saved as Settings Hosts LiveUpdate The file for Java LiveUpdate clients should be saved as liveupdt hst 27 Chapter Managing download and distribution schedules This chapter includes the following topics a Scheduling downloads a Running distribution schedules automatically after the completion of a download a Scheduling distribution a Viewing the download tasks and distribution tasks Scheduling downloads You can configure LiveUpdate Administrator to download updates automatically You specify how often you want to update and for which products you want to download updates for You can also run manual download and distrib
41. sword to log on to LiveUpdate Administrator For security the link is valid for a limited time only To receive the email message you must first configure the mail server See Configuring LiveUpdate Administrator preferences on page 33 Connecting to LiveUpdate Administrator remotely You can connect to LiveUpdate Administrator LUA computer remotely To connect use the following command structure https Hostname_of LUA_computer 7073 lua or https IP_ address of LUA computer 7073 lua If you have specified a different port number during installation use that port number instead of 7073 Chapter Setting up LiveUpdate Administrator This chapter includes the following topics Getting started on LiveUpdate Administrator What you can do from the LiveUpdate Administrator Home page Updating the Symantec Product Catalog Adding Symantec products to the product list Configuring Source Servers Adding distribution centers Creating host files for LiveUpdate clients to receive updates Getting started on LiveUpdate Administrator LiveUpdate Administrator is set up to enable you to download and distribute updates to LiveUpdate clients quickly Table 3 1 displays the tasks that you must perform after installation By default most of the tasks are already configured for you Step 1 Setting up LiveUpdate Administrator 19 Getting started on LiveUpdate Administrator Table 3 1 Steps to get up and runni
42. te Administrator does not have IPv6 support go to step 4 Ifthe computer that runs LiveUpdate Administrator has IPv6 support locate and open the following file in a text editor lt install_path gt pgsql data pg_hba conf Note You must uncomment IPv6 in the nba configuration file 2 Inthe pg_hba conf file locate the following text IPv6 local connections host all all 1 128 trust Replace host With host Save the file and close the text editor Open a command prompt window and navigate to lt install_path pgsql bin Type one of the following commands For 2 3 1 and 2 3 2 type pg_dumpall U lua p 7072 f LUA_backup sql For 2 3 0 type pg_dumpall U lua p 7072 gt LUA _backup sql Note If you changed the PostgreSQL port when you installed LiveUpdate Administrator use the modified port instead of 7072 This step generates the LUA_backup sql dump file in the pgsq1 bin directory 6 Copy the LUA backup sq1 file to a temporary folder on your Desktop 7 Navigate to lt install_path gt tomcat webapps lua WEB INF classes 8 Copy the file 1ua xm1 to the same temporary folder that you created in step 6 9 Configuring LiveUpdate Administrator 42 Best practices for increasing security in LiveUpdate Administrator In the temporary folder compress the following files together into a compressed file lua xml and LUA_backup sql Do not compress the temporary folder in which files reside only the files th
43. ter Configuring LiveUpdate Administrator This chapter includes the following topics Configuring LiveUpdate Administrator preferences Managing updates for products Adding or modifying user accounts Forcing a user to log off LiveUpdate Administrator Backing up and restoring your LiveUpdate Administrator configuration Best practices for increasing security in LiveUpdate Administrator Configuring LiveUpdate Administrator preferences Table 5 1 displays the tasks for which you can configure settings on the Preferences page Table 5 1 Preferences page settings Specify the folders where updates You can change the default folder where downloaded content updates is stored are installed temporarily and permanently See Installing LiveUpdate Administrator on page 15 Table 5 1 Configuring LiveUpdate Administrator 34 Configuring LiveUpdate Administrator preferences Preferences page settings continued Set schedules for purging older updates You can set up a schedule and rules for purging older updates in both the Manage Updates folder and the distribution centers When you download updates they are copied to the Manage Updates folder that you specified during installation All updates in the Manage Updates folder except for the latest three revisions are set to be purged daily by default You can specify rules to determine which updates to delete based upon the age of the revision or when th
44. than the default 6 Click Finish Uninstalling LiveUpdate Administrator You can uninstall LiveUpdate Administrator using Add Remove Programs in the Control Panel Logging on to LiveUpdate Administrator LiveUpdate Administrator installation program adds a shortcut in the Programs menu under LiveUpdate Administrator gt LiveUpdate Administrator The installation also adds a shortcut to the desktop Note The inactivity timeout for LiveUpdate Administrator is 120 minutes after which you need to log back on If you do not log on with the correct credentials after five attempts the account locks you out You must wait 15 minutes before the account unlocks Note LiveUpdate Administrator user interface is best viewed using a screen resolution of 1024 x 768 or higher Installing and running LiveUpdate Administrator 17 Connecting to LiveUpdate Administrator remotely To log on to LiveUpdate Administrator 1 Doone of the following tasks a Click Start and go to Programs gt LiveUpdate Administrator and then click LiveUpdate Administrator a Double click LiveUpdate Administrator icon on the desktop 2 Onthe LiveUpdate Administrator window enter your user name and password and click Log On If you forget your password click Forget your password to request that an email message with a link be sent to the email address that you specified during installation Use this link to change your password Use the changed pas
45. u can select an entire product line or only add specific components such as software updates or virus definitions For example to download only the virus definitions for all of your products you can select the products and then specify the virus definitions component Setting up LiveUpdate Administrator 26 Adding distribution centers All locations in the distribution center are in sync with the product updates of the products that are configured in the list To make sure that you selected all components click Home gt My Symantec Products Overview You can enable bandwidth throttling for each location Bandwidth throttling lets you manage distribution in the environments that have both high bandwidth and low bandwidth networks In addition to enabling bandwidth throttling for specific locations you can enable it for all location servers on the Configure gt Preferences page Note Attackers can tamper with the contents in the distribution centers Therefore make sure that only authorized users can access the distribution centers To add a distribution center 1 On the Configure tab in the Distribution Centers window click Add 2 Enter the following information for the distribution center Distribution center name Type a unique name for this distribution center Distribution center type Select either Production or Testing from the drop down menu Description Type a meaningful description that helps you identify this
46. ubleshoot Click Begin Click Save Select the location in your system where you want to save this file and then click Save A accounts adding 38 Activity Monitor viewing 32 administrators adding 38 B bandwidth throttling enabling 26 C client settings 27 D distribution running 30 running a manual request 31 scheduling 30 Distribution Centers adding 25 downloads deleting schedule for 30 running a manual request 29 scheduling 28 E Event Log about 44 F failover servers configuring 24 promoting 24 G getting started 18 L LiveUpdate Administrator home page 20 installing 15 requesting a temporary password for 16 system requirements 12 liveupdt hst 27 locations 25 logging off other users 39 LUA Startup in Event Log user list 44 M Manage Updates about 35 My Products adding 22 deleting 22 My Symantec Products tasks 22 N new features 10 O overview 18 P passwords changing 38 Product Catalog updating 22 R reports 44 revisions deleting from Manage Updates 36 locking and unlocking 36 s Settings Hosts LiveUpdate 27 Source servers configuring 23 default 23 failover servers 23 resetting to defaults 24 system requirements 13 T testing states 36 updates 36 troubleshooting file 45 U updates default download location 35 users adding 38 logging off 39 Index 48
47. ution requests and view the Activity Monitor which lists LiveUpdate Administrator download and distribution requests You can download updates for all products and components Or you can fine tune downloads so that only virus definitions or software updates or other components are downloaded For example if you use Symantec Endpoint Protection you may want to set up a schedule that downloads content updates three times a day This schedule is typically how frequently Symantec Endpoint Protection clients receive content updates if they receive them directly from the Symantec Endpoint Protection Manager Managing download and distribution schedules 29 Scheduling downloads To create a new download schedule 1 Onthe Download amp Distribute tab in the Schedules window click Add Download 2 In the Add Download Schedule box type the following Download Schedule Descriptive name for this schedule name Status Enabled or Disabled Description Description for this schedule In the Select Products box click Add Select the products and components that you want to add to this schedule To expand the product list click on the plus sign and then select specific components Or check All Products to add all products and components to the download schedule Click Add Select the test status that you want to assign to the schedule By default the test status is set to Skip Test Set the status to Must Test to test the updates
48. word if that particular SMTP server requires authentication However the NTLM authentication method does not require you to provide the user name and password because the Microsoft Windows single sign on mechanism provides the necessary credentials Configuring LiveUpdate Administrator 43 Best practices for increasing security in LiveUpdate Administrator See Configuring LiveUpdate Administrator preferences on page 33 Chapter Viewing events and troubleshooting information This chapter includes the following topics a Viewing information in the Event Log About the troubleshooting file a Generating the troubleshooting file Viewing information in the Event Log The LiveUpdate Administrator Event Log records and displays information about the events that LiveUpdate Administrator generates For example you can view information about download and distribution user accounts schedules and product updates You can filter the events by event type users and severity You can also designate a specific date or a range of dates for the report and export the report to a comma separated file Events can also be deleted from the log You can change some log settings on the Preferences page See Configuring LiveUpdate Administrator preferences on page 33 Viewing events and troubleshooting information 45 About the troubleshooting file To view the Event Log 1 Onthe Home page click Event log 2 Onthe Event Log
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