Rainbow 2LW IP Phone User Manual
Contents
1. LAURO E E E T E N E E E E T E E E E E E E E TEE E AF 2 NETWORK cC LN BEI IM cantor vx uo M E P Lu SIP lacte c COUNT d Ade lngg cmm ATCOM TECHNOLOGY CO LIMITED www atcom cn Rainbow2 IP Phone User Manual atcom 31 COLES MM 34 LAE MONG 35 ERR RR 35 DOIN JI 36 II IOV EPA 37 qo C FOOT OIC KE Vsus Intel sadness cain mediatore Imola eT Mente ret2. Rainbow2 IP Phone User Manual atcom English sim Network Account Update Phonebook Call Log Product Wizard Name Rainbow2 Protocol SIP Firmware Version 1 6 3 21635 Hardware Version 0 Mac Address 80 82 87 01 86 56 Serial Number R2X140100036 No password 15 set under factory settings You can click admin button on the top right corner of the webpage to switch from the user to admin mode To set the password for user and admin login you can firstly login as admin and enter the Network gt Advance page as following English use Network Account Phone Update Phonebook Call Log Web Server Adwanced Enable Web Server Yes Stand bracket installation instruction A Put the bottom side of the IP phone upside and press one side joints of stand bracket into the slot please refer the picture as below B Press the other side joints into the slot according to the direction of the arrow ATCOM TECHNOLOGY CO LIMITED www atcom cn Rainbow2 IP Phone User Manual atcom C It is the right picture after fixing the stand bracket below D Disassemble the stand bracket ATCOM TECHNOLOGY CO LIMITED www atcom cn 10 Rainbow2 IP Phone User Manual atcom Push the spring joint of stand and pull the stand according to the direction of the arrow When the joints are pulled out of the slot you can take off the stand bracket Programmable keys paster using inst
3. character between digits Thus the sequence 9 Ixxxxxxxxxx sounds an outside line dial tone after the user presses 9 until the 1 is pressed character at end of sequence For example 13 7 will forbid numbers which have 11 digits and start by 137 to be dialed A sequence can be barred rejected by placing a Example xxxxxxx xxxx 9 Ixxxxxxxxxx 0O0xxx contains 4 subsequences 1 Allow to dial numbers with 7 digits 2 Allow to dial numbers with 4 digits and start by or 3 Allow to play an outside line dial tone after pressing 9 and dial numbers with 11 digits and start by 1 4 Forbid to dial numbers with 5 digits and start by 00 ATCOM TECHNOLOGY CO LIMITED www atcom cn 21 Rainbow2 IP Phone User Manual atcom 4 Web settings Access to Rainbow 2LW s user webpage and then click admin which 1s on the right corner to enter administrator webpage Engish Account Phone Update Phonebook Product Wizard Rainbow Prabocnl SIF 4 1 Basic 4 1 1 Status Basic Network Update Phonebook Call Log Product Wizard Name Rainbow2 Protocol SIP Firmware Version Last Registration At 1 6 3 21635 Hardware Version Next Registration In 0 Mac Address 80 82 87 01 86 56 Serial Number R2X140100036 Network Type DHCP Current IP 172 16 0 4 Current Netmask 255 255 255 0 Current Gat
4. n em push 4 Judy Franki Tacky Joras sm am Tracy Toso we Rainbow2 IP Phone User Manual atcom 2 Keypad of IP Phone Line key L Status Navigation OK Cance Soft Key i 1L Programmab le Key Dial pad Volum Speaker 2 1Describe of the buttons and Screen Soft Keys Press to select a function which displayed at the softkey zone of screen Display all optional functions at the last line of LCD screen Status Indicator Indicates the phone s status LCD Screen All information such as date time phone number incoming caller s ID 1f available line call status extension numbers and the soft key features are displayed on it Shows extension number and status Navigation keys Allow users to navigate left right up down Press can enter Directory Press can enter Hitory Dial pad Entering numbers or characters Programmable Keys All the programmable keys can be defined as BLF key Redial key etc Adjust the volume speaker handset headset ring Volume level will be ATCOM TECHNOLOGY CO LIMITED www atcom cn 13 Rainbow2 IP Phone User Manual atcom Gdisplayed on LCD when pressing volume key Q Confirm users operation and show status when Rainbow 2LW is idle Ar enum operation Cm Eme menu NC Pick up and up under speaker mode the LED of the button 15 lighted when speaker on M
5. 1 PC Identifier 1 7 4094 1 LAN Priority v PC Priority 1 VLAN Enable Whether to enable VLAN 2 Voice VLAN Identifier 1 4094 Assign VLAN 1d for voice stream range from 1 to 4094 3 Voice VLAN Priority the degree 15 0 7 7 1s the highest priority 4 Data VLAN Identifier 1 4094 Assign VLAN 1d for data stream range from 1 to 4094 5 Data VLAN Priority the degree is 0 7 7 1s the highest priority gt Port Link ATCOM TECHNOLOGY CO LIMITED www atcom cn 26 Rainbow2 IP Phone User Manual atcom Port Link LAN Port Link Auto negotiate PC Port Link Auto negotiate Y Choose the network type and port link of LAN PC 1 LAN Port Link Auto negotiate full duplex 10Mbps full duplex 100Mbps half duplex 10Mbps half duplex 100Mbps 2 PC Port Link Auto negotiate full duplex 10Mbps full duplex 100Mbps half duplex 10Mbps half duplex 100Mbps gt Qos Qos SIP Qos 0 63 0 Voice Qos 0 63 0 QoS Quality of service 1 SIP Qos Quality of service for SIP Diffserv 2 Voice Qos Quality of service for RTP Diffserv gt Syslog Syslog Enable Syslog Yes Log Level Error T Syslog Server Port 514 1 Enable Syslog whether to enable syslog 2 Log level None Alert Critical Error Warning Notice Info Debug The debug level is the most detailed 3 Syslog Server Syslog Server address 4 Port Syslog server port defaults to 514 4 3 SIP Setting gt Sip Timer Values
6. Min Delay 0 Max Delay 300 Normal Delay 120 Echo Cancellation 1 VAD Whether to enable VAD Voice Active Detection If enable RTP packets will not be send when Rainbow 2LW is mute 2 CNG Whether to enable CNG Comfort Noise Generator If enable comfort noise will be send to the far end to let it perceive the activity of the conversation when Rainbow 2LW is mute Jitter Buffer Rainbow 2LW can buffer incoming voice packets to minimize out of order packet arrival This process 1s known as jitter buffer 1 Type Choose type of jitter buffer When choose Fixed the size jitter buffer is fixed When choose Adaptive the size of jitter buffer 1s the sum of Min Delay and the size of RTP packets 2 Min Delay The minimum delay of the jitter buffer 3 Max Delay The maximum delay of the jitter buffer 4 Normal Delay It is used for fixed jitter buffer which should be between Min Delay and Max Delay 4 5 4 Ring Notes Ring tone must be wav file sampling rate 8 Bit u law compression File size should less than 200KB Upload Ring Tone Choose file No file chosen Upload Ring Tone Type User Define 1 E Delete Administer can upload 2 user define ring for Rainbow 2LW The ring file should be wav 8 amp k 8bit u law and no larger than 200 KBytes 4 5 5 Tone Tone Country Stands Custom Dial Tone 350 30 440 30 60 0 142 Outside Dial Tone 420 30 60 0 1 Busy Tone 460 23 620 23 10 5 5 14 2
7. Rainbow 2LW IP Phone User Manual Version 1 0 2015 01 27 Rainbow2 IP Phone User Manual atcom Content CONTACI AICOM asc sae ch UN OVERVIEW OF ATCOM IM MENS IN UM UM USE 1 OVERVIEW OF RAINBOW 2LW seccssisssccsncsocsinanvsnsacassisncasaunavacsennedsenoaasesssndecensunpseaanntsensieanvseeaantunmesassunaneaeeunantenoaaeensindecanaiss MI IT ez E UNA rip Di Oc ES UID es dite CEP M LS MANAGEMENT AND MAINTENANCE ENDE NIIS ogcaso MMMCNT C COMPLIANT AND CERTIFIED STANDARD d eec ped ues aa CEPA ANC T a E UT U E E 2 KEYPAD PHONE 2 IDESCRIBEOFTHE BUTTONS AND SCREEN UID Mr uen E E NOE 2 2 3538D VHS Prices eara sett aac ead east emcee oat eee E E ZA PROG
8. ATCOM TECHNOLOGY CO LIMITED www atcom cn
9. Reorder Tone 480 2 23 6206 23 10 25 25 142 Off Hook Warning Tone 4800 21 620 0 10 125 125 142 Ring Back Tone 4400 23 480 0m 23 2 4 14 2 MWI Dial Tone 3508 30 440 0 30 2 1 1 12 10 70 142 Holding Tone 350 30 440 0 30 60 0 14 2 Conference Tone 350 9 23 20 1 1 1 1 9 7 1 ATCOM TECHNOLOGY CO LIMITED www atcom cn Rainbow2 IP Phone User Manual atcom set the Tone Script for each tone For example MWI Dial Tone 350 Frequencyl Frequency2 Cadence Sectionl Cadence Section2 350 19 Frequencyl is 350HZ at 19dBm 440 19 Frequency2 is 440HZ at 19dBm 2 1 1 1 2 Cadence Section length is 2s 0 1s on 0 1s off with frequencies 1 and 2 10 0 1 2 Cadence Section length is 10s always on means always 0 means never with frequencies 1 and 2 1 Country stands select a country standard tone as default Dial Tone Play when prompting the user to enter a phone number Outside Dial Tone An alternative to Dial Tone usually used to prompt the user to enter an external phone number versus an internal extension This is triggered by a character encountered in the dial plan Busy Tone Play when 486 RSC 15 received for an outbound call Reorder Tone Play when an outbound call has failed or after the far end hangs up during an established call Off Hook Warning Tone Play when user does not place the handset on the cradle properly Ring Back Tone Play for an outbo
10. Bxfer soft key input the transfer target number and press Send soft key 3 6 Voicemail is used for entering voicemail box and indicating new voicemail Press to enter menu to configure voicemail number if you have never configured it previously Otherwise the voicemail number will be called after pressing it If you want to modify it after configured it please go to the Account webpage to modify voicemail number ATCOM TECHNOLOGY CO LIMITED www atcom cn 18 Rainbow2 IP Phone User Manual atcom 3 7 Mute calls 2 The input audio will be not transmitted to peer phone after pressing CE and the phone will be muted E even switched among different modes of speaker handset and headset To un mute just press again 3 8 Call Hold The current calling will be hold by pressing soft key Hold or Cu And the held call will be resumed after pressing soft key Resume or CY or the corresponding line key Even on 3 way conference calling the conference will be held after pressing Hold key and be resumed to 3 way conference after pressing Hold Key again Remember the conversation is still on hold without being ended even if hung up under the status of hold 3 9 3 Way Conference Call To initiate a conference call Press More soft key on calling to get more options then press Conf soft key to start a conference call Enter the phone number of the third party and pr
11. TFTP Trivial File Transfer Protocol HTTP Hypertext Transfer Protocol FTP File Transfer Protocol VV VV ON ON WV ATCOM TECHNOLOGY CO LIMITED www atcom cn 7 A Rainbow2 IP Phone User Manual atcom 1 7 Compliant and Certified Standard gt AGC01180140201E2 AGC01180140202E2 gt Comply with ROHS in EU gt Comply with ROHS in China RoHS gt Operation temperature lower than 60 C gt Storage temperature lower than 60 C gt Humidity 10 to 90 no dew 1 8 Packing List Model Phone Power Handset Handset Stand Ethernet User Rainbow E adapter line bracket Cable Manual CD Rainbow 1 1 optional l l l l l 1 optional 2LW accessories 15m accessories Note Power adapter Input AC 100 240V 50 60Hz Output 5V 1000 2000mA 1 9 Installation Network ee P p c Rn iu Blu a aaas icc Tu Rainbow 2LW can connect to network with cable and Wi Fi you should connect LAN port to PC with Ethernet cable when connect with cable or a switch router which is in the same network as your PC It uses DHCP mode by default and you can review its current IP address by pressing V key on idle state To access the web interface you can input the IP address in browser e g Firefox Type the phone s IP address in the browser to access its webpage There are two login levels User and Admin ATCOM TECHNOLOGY CO LIMITED www atcom cn 8
12. a month that daylight saving time rules begin to take effects 12 Stop week of Month When set the Fixed Type as By Week the week of a month that daylight saving time rules lose efficacy 13 Offset minutes The time that adds or reduces when the daylight saving time take effects e g 20 means the time shows on the phone will be 20 minutes earlier than standard time 4 5 2 Features Speed Dial Speed Dial Speed Dial 2 Speed Dial 4 Speed Dial 6 Speed Dial 8 ATCOM TECHNOLOGY CO LIMITED Speed Dial 3 Speed Dial 5 Speed Dial 7 Speed Dial 9 www atcom cn 33 Rainbow2 IP Phone User Manual atcom Set speed dial for 2 9 For example set Speed Dial 2 123456789 then if you press 2 123456789 will be dialed immediately 3 4 5 9 also can be set as speed dial gt Call Forward Call Forward Always Target Busy Target No Answer After Ring Time Seconds 5 Always Target Every incoming call will forward to this target Busy Target The incoming call will forward to this target when Rainbow 2LW is busy No Answer The incoming call will forward to this target when there is no answer ew de iw X After Ring Time Seconds After this time the incoming call will be forwarded to the no answer target Defaults to 5 The priority of Always Target is highest when Always Target Busy Target and No Answer Target have been set This means all the incoming call will be forwarded to the Always Tar
13. du dis EIE 37 scr dE d M RUPES 38 ub ini 39 T5 TNI UD Giu I iet remoti oid os Deceit Por ue isi Mint 39 252 39 3 R DOO NR 40 805792 XQ A 41 n WE PHONE BOOI WR T t MG 41 LT IC Ea c 41 5 que UL NcR eel c 43 S d HOWTO MAKEA FACTORY RESET oisaeesesetinessossdeu pareti ta ERARA a INFR PII RUIN MENU ANUS EPE ARRENE 43 2 2 UPGRADE FIRMWARE UNDER SAFE tosta DUDAS af Urn ERES 43 Deo HOWTO MAKE DIRECT IP el 43 EN ecc een cm cc 44 6 1 THE PHONE CANT REGISTER SUCCESSFULLY t ER RN 44 6 2 THE PHONE CAN T OB GAIN IP ADDRESS uentos 44 6 3 ONLY ONE PART CAN HEAR T
14. port of the SIP server whose default value 1s 5060 6 2 The phone can t obtain IP address l 2 3 4 Make sure the cable has been connected to the LAN port of the phone Make sure the cable and the switch s port that connected with the cable is available Make sure the DHCP server is on and there are some assignable IP addresses in the address pool Try to change the LAN port mode as Static 6 3 Only one part can hear the voice during the call 1 Make an IP dial up call to make sure the telephone receiver microphone are normal 2 Enable STUN on web page 3 Set STUN server as stun sipgate com 4 Click submit and wait for the phone to restart 5 Try to make calls again ATCOM TECHNOLOGY CO LIMITED www atcom cn 43 Rainbow2 IP Phone User Manual atcom 7 Abbreviations DND Do Not Disturb CFWD Call Forward Bxfer Blind Transfer Conf Conference Num Number DelChr Delete Char Y N Yes No SIP Session Initiate Protocol RTP Real time Transport Protocol SDP Session Description Protocol VPN Virtual Private Network VLAN Virtual Local Area Network QoS Quality of Service Syslog System log UDP User Data Protocol Transmission Control Protocol TLS Transport Layer Security Protocol BLF Busy Lamp Field DNS Domain Name System SRTP Secure Real time Transport Protocol NTP Network Time Protocol VAD Voice Activity Detection CNG Comfort Noise Generator
15. 1 Key 9 None Y Account 1 Key 10 None T Account 1 Key 11 None Y Account 1 Key 12 None Y Account Key 13 None Y Account 1 Key 14 None T Account Key 15 None Y Account 1 Key 16 None Y Account Attendant Module 2 Not Found Attendant Module 3 Not Found Attendant Module 4 Not Found Attendant Module 5 Not Found Rainbow 2LW can connect 5 Rainbow E at most There are 16 keys on Rainbow E After connecting Rainbow E to Rainbow 2LW s EXT port Rainbow 2LW will auto detect Rainbow E Rainbow E can be configured to support two functions Speed dial and BLF v Event 1 None Do not use this BLF key 2 Speed dial Speed dial need to fill a speed dial number 3 BLF Busy lamp field need to fill a BLF number to monitor When the BLF number is ringing the BLF key will turn to green and blink When the BLF number is during a call the BLF key will stay for green The BLF key will be off if the BLF number is idle or not online And you can press the BLF Key to call the monitored number v Account which account you want to use v Number number set for Speed dial and BLF ATCOM TECHNOLOGY CO LIMITED www atcom cn Rainbow2 IP Phone User Manual atcom 4 6 Update 4 6 1 Manual Update Firmware Version 1 6 2 21903 Hardware Version 4 Firmware Choose file No file chosen Upgrade Configuration Choose file No file chosen upgrade EJ Download Phonebook Choose file No file c
16. 26r32 dynamic payload type defaults to 110 ATCOM TECHNOLOGY CO LIMITED www atcom cn 28 Rainbow2 IP Phone User Manual atcom 15 G726r32 Codec Name G726r32 codec name used in SDP defaults to G726132 16 G726r40 Dynamic Payload G726r16 dynamic payload type Defaults to 111 17 G726r40 Codec Name G726r40 codec name used in SDP defaults to G726r40 18 Linl6 Dynamic Payload Lin16 dynamic payload type defaults to 102 19 Linl6 Codec Name Lin16 codec name used in SDP defaults to L16 gt Support Parameters NAT Support Parameters Enable Stun No Stun Server 1 Enable Stun Whether to use stun to discover NAT mapping 2 Stun Server Set stun server which can be IP address or domain name 4 4 Account Account Account Account 1 Rainbow 2LW has 4 line keys mapping Account 1 Account 2 Account 3 and Account 4 respectively gt SIP SIP Enable Yes Display Name User ID Authenticate ID Password SIP Server SIP Port 5060 SIP Redundancy Server Use Outbound Proxy No Outbound Proxy Server Outbound Proxy Port 5060 Local SIP Port 5060 Register Expires 300 Subscribe Expires 3600 Transport Type UDP v SIP 100Rel Require Session Timer Enable No Early Update Enable v Caller ID Display No Auto Subscribe MWI Server List Common Dns Mode A Record Y BLF List URI 1 Enable whether to enable register 2 Display Name This name will di
17. 4 2 Network 4 2 1 Basic There are 3 ways to connect to the internet DHCP Static and PPPoE please choose one according to your own situation Network SIP Account Phone Update Phonebook Call Log DHCP Static IP IP Address Advanced Subnet Mask Default Gateway Primary ONS Secondary DNS PPRod User Name Password V S Reset Network mode DHCP Static IP and PPPoE 1 DHCP Auto obtains dynamic IP from DHCP server 2 Static IP a IP Address set IP address b Subnet Mask set netmask c Default Gateway set gateway d Primary DNS set primary DNS server e Secondary DNS set secondary DNS server 3 PPPoE Dial up via PPPoE you should fill in user name and password which were assigned by ISP internet service provider a User name set PPPoE user name b Password set PPPoE password ATCOM TECHNOLOGY CO LIMITED www atcom cn 24 Rainbow2 IP Phone User Manual atcom Press Submit button after finishing setting and all the settings will be saved and take effect after Rainbow 2LW reboots 4 2 2 Wi Fi Rainbow 2LW connect to network via Wi Fi acquiescently click Search Wi Fi button to search the available Wi Fi Network Basic pow Wi Fi Setting When wifi is on please disconnect the network cable Wi Fi Off Advanced Search Wi Fi Current SSID Secret Key AP Setting Ap Cw w Submit d Reset After all available Wi Fi hotspots are list out click t
18. 55 83018618 8008 Support atcomemail com Website Address http www atcom cn Download Center http www atcom cn download html ATCOM TECHNOLOGY CO LIMITED www atcom cn 4 Rainbow2 IP Phone User Manual atcom 1 Overview of Rainbow 2LW Rainbow 2LW Rainbow 2LW with Rainbow E ATCOM TECHNOLOGY CO LIMITED www atcom cn Rainbow2 IP Phone User Manual atcom 1 1 Interfaces Power input DC 5V 1000mA DC 5V 2000mA when with Rainbow E gt LAN RJ45 port gt PC RJ45 port gt EXPAN RJ45 port gt Headset jack 1 RJ9 port gt Handset jack 1 RJ9 port 1 2 Hardware gt LCD 224x128 4 gray scale gt FLASH 16M gt RAM 32M gt CPU 262MHz Dual Core gt LED indicator 1 Status Light 4 line indicators 8 BLF indicators 1 voicemail indicator 1 headset indicator 1 mute indicator gt Rainbow E expansion module 16 programmable keys on each Rainbow E can connect up to 5 Rainbow E on a Rainbow 2LW 1 3 Software Sip 2 0 RFC3261 and other related SIP RFCs 4 SIP lines registration with 8 concurrent calls STUN Jitter Buffer VAD CNG G 711A u G722 G 723 G 729ab G 726 16 G 726 24 AVT G 726 32 G 726 40 Lin16 16 iLBC Y Y VV WV gt Echo Cancellation gt SIP Domain name Authentication gt DTMF Inband RFC2833 SIP INFO gt transfer Call forward 3 way conference Call hold Call back gt DND Do Not Disturb Auto answer Blacklists Blo
19. HE VOICE DURING THE ara pa Pao Pra SM dI nt PRO Sa ONES TR Sav PURO NFA Rd E SpPRU NA A MEE dE 44 EE lunas rc 45 ATCOM TECHNOLOGY CO LIMITED www atcom cn 3 Rainbow2 IP Phone User Manual atcom Contact ATCOM Overview of ATCOM ATCOM is the leading VoIP hardware manufacturer in global market We have been keeping innovating with customer s needs oriented working with partners to establish a total solution for SMB VoIP with IP phone IP PBX and Asterisk cards With over 10 years experience of R amp D manufacturing and service in network and VoIP filed mission of creating the biggest value for IP terminals we commit ourselves in supplying the competitive IP phone and other terminals for IP PBX softswitch IMS NGN providers and carriers supplying the competitive total VoIP solution for SMB market We keep improving the customer s experience and creating the bigger value with our reliable products Until now our VoIP products have been available in 100 countries and used by millions of end users Contact Sales Address Area C A2F Block 3 Huangguan Technology Park 21 Tairan 9th Rd Chegongmiao Futian District Shenzhen China 86 755 83018618 8806 86 755 83018319 sales atcomemail com Contact Technical Support 86 7
20. Mode Directory or Blacklist Numbers in Blacklist will be rejected when calling Name name of a number when the call of this number comes in the LCD will show the name Number phone number Delete Delete this record Submit Submit to apply the change Sea ue e SS Reset Cancel the inputting Notice The maximum of records in the phone book is 200 3 Delete All Received Missed 1 5041 5041 29 01 14 51 2 6750 6750 29 01 14 50 3 Delete All Missed 1 5042 5042 29 01 14 47 2 5041 5041 29 01 14 47 Dialed 3 Delete All Received 5044 5044 29 01 14 48 1 Dialed Record of dialed list maximum 200 records 2 Received Record of received list maximum 200 records 3 Missed Record of Missed list maximum 200 records ATCOM TECHNOLOGY CO LIMITED www atcom cn 41 Rainbow2 IP Phone User Manual atcom 5 FAQ amp Trouble Shooting 5 1 How to make a factory reset There are three ways to make a factory reset 1 Factory reset from keyboard steps are a Press and input password 123 b Find and select 12 Factory Reset c Press OK then the phone will restart automatically and factory reset 2 Factory reset through web please refer to Reset amp Reboot 3 Factory reset during rebooting steps are a Keep pressing and key b Plug in the power adapter c Wait for about 5 seconds and Rainbow 2LW will reset to factory after rebooted 5 2 Upgrade firmware under safe mo
21. RAMMABLE KEYS PRONESREIe IVO Pr 3 BASICFUNCTIONS AND OPERATIONS inicies onesna bare Sema C6 In Ex VPE aed VON ea psa d dadas Sed PS ER TE CAS NR o Don SEMI ELM Cu Ecos P HN Sdn uu duo ee 3 SE UNI Id e 3 ell SAM vire Yr Tr M 920 CAUL IOLD D Sm doa CONFERENCE CAI M X X ILOCAL HISTOR M SENE ITUNES sre 312 CHECK THE PHONE SUP ADDRESS Bota NOVA P ME ne eencaantiaeeece E E E E E E E aT WEB SE THNGS e EAEE TEE AREE E a a H S A E AE AE E E A
22. Sip Timer Values Sip T1 0 5 Sip T2 4 Sip 4 5 Reg Retry Intvl 6 Sub Retry Intvl 10 1 Sip TI RFC 3261 TI value RTT Range 0 64 sec defaults to 0 5 2 Sip I2 RFC 3261 T2 value Maximum retransmit interval for non INVITE requests and INVITE responses Range 0 64 sec defaults to 4 3 Sip T4 RFC 3261 T4 value Maximum duration a message will remain in the network Range 0 64 sec defaults to 5 4 Reg Retry Intvl Interval to wait before the phone retries registration again after encountering a failure condition during last registration Range 0 65535 defaults to 8 ATCOM TECHNOLOGY CO LIMITED www atcom cn 27 Rainbow2 IP Phone User Manual atcom 5 je oo a x95 E dex d dee ue Uu N e C Sub Retry Intvl Interval to wait before the phone retries subscriber again after encountering a failure condition during last subscriber Range 0 65535 defaults to 10 RTP Parameters RIP Parameters RTP Port Min 16384 RTP Port Max 16482 RIP Packet Size ms 20 Port Min Minimum port number for RTP transmission and reception Range 1 65535 defaults to 16384 RTP Port Max Maximum port number for RTP transmission and reception lt RTP Port Max gt should be at least 2 larger than lt RTP port Min gt Range 1 65535 defaults to 16482 RTP Packet Size ms Packet size in milliseconds which can be 10ms 20ms 30ms 40ms 60ms SDP Payload Types SDP Payload Ty
23. ck Call ID Block Anonymous call Dial plan IP call gt Phone book with 200 records 200 answered calls 200 missed calls 200 dialed calls Auto update via HTTP FTP TFTP PNP Syslog SNTP Y Y V WV WEB access with different login level ATCOM TECHNOLOGY CO LIMITED www atcom cn Rainbow2 IP Phone User Manual atcom gt Multi language English Chinese Farsi French German Hebrew Italian Portuguese Russian Spanish Turkish gt button soft button 4 BLF gt Redundancy SIP server 1 4 Network LAN PC Support bridge mode Support PPPoE ADSL cable modem used for Internet connecting Support VLAN Support L2TP VPN LAN support Primary and Secondary DNS LAN support DHCP Client Support QoS VV VV VV WV 1 5 Management and Maintenance Support safe mode and firmware updating under safe mode Support different level user management Configuration via web keyboard Support multi language Firmware and configuration file auto provision Y Y ON VV WV Support system log and call log 1 6 Protocol IEEE 802 3 802 3 u 10 Base T 100Base TX PPPoE PPP over Ethernet DHCP Dynamic Host Configuration Protocol SIP RFC3261 RFC3262 RFC3263 RFC3264 RFC3265 RFC2543 RFC3489 RFC3842 RFC3515 RFC2976 RFC3428 RFC2327 RFC2782 RFC1889 TCP IP Transfer Control Protocol Internet Protocol Y VV WV RTP Real time Transport Protocol RTCP RTP Control Protocol DNS Domain Name Server
24. cords If there 15 record the LCD display will be indicated List is Empty C Dialed call 1 Press 2 Press Or x to select Call History and then press Select soft key 3 Press Q or 1 to select Dialed Calls and then press soft key 4 Press Or x to browse the dialed call records If there is no record the LCD display will be indicated List is Empty 3 11 Default Password Password is needed to access menu and web The default password for accessing menu is 123 There are 2 modes to access web User mode and Admin mode All the parameters can be visible at Admin mode while part of them can be visible at User mode gt User Mode Username user Default password 15 null gt Admin Mode Username admin Default password 1s null 3 12 Check the Phone s IP address Press Y then the status o of the phone will be displayed on the screen and you will see the current IP address of the phone 3 13 Dial Plan Dial plan specify the rule to dial number The Rainbow 2LW syntax for the dial plan closely resembles the corresponding syntax specified by MGCP and MEGACO ATCOM TECHNOLOGY CO LIMITED www atcom cn 20 Rainbow2 IP Phone User Manual atcom Dial plan 15 stipulated by the below configurable parameters nterdigit Long Timer refer to Interdigit long timer for more detail description nterdigit Short Timer Dial Plan refer to Interdigit short timer for m
25. current calls When there 1s an incoming call to another line LCD will show the incoming telephone number and line LED will be blinking in green User is able to press the corresponding line key or press soft key Hold the current line on which you re talking then press Answer to receive the incoming call from another line 3 4 Hang up the phone 1 Handset hang up Put back the handset at handset mode the current calling will be hung up 2 Speaker hang up Press key at speaker model the current calling will be hung up 3 Headset Hang up Press key at headset model the current calling will be hung up 4 Hang up one line call Press the hook to hang up the current calling when 2 calls happened simultaneously 3 5 Call Transfer 1 Attended call transfer The attended transfer allows user to call a third party before transferring the calling While calling press the Transfer soft key to hold the current call and phone the third party Then dial the target number you want to transfer to on the activated line and press Send soft key to call that number After the target party answers the call press Transfer soft key again to complete the transfer 2 Blind call transfer The blind transfer allows user to transfer a call without speaking to the third party On the user side the call will be ended as soon as the target phone number is dialed Operating steps Press soft key to get more option then press
26. de If the phone could not start up normally upgrade firmware under safe mode Steps are 1 Build a TFTP server and set its IP address as 192 168 1 200 2 Copy the firmware to the root directory of the TFTP server and modify the file name as Rainbow 2LW FW 3 Make sure the TFTP server and the phone are connecting with the same switch and reachable to each other Keep pressing key and start up the phone until the LCD displays Upgrading The phone will download the firmware from the TFTP server After the download 1s done the phone will upgrade automatically After update 15 finished phone will start up with the factory configuration 5 3 How to make direct IP call When hook off pressing speaker or headset key 1 Press soft key Num until it switch to IP 2 Using key to input If user wants to dial 192 168 1 100 then press 192 168 1 100 3 After inputting the IP address press dial key to dial it out ATCOM TECHNOLOGY CO LIMITED www atcom cn 42 Rainbow2 IP Phone User Manual atcom 6 Trouble Shooting 6 1 The phone can t register successfully l v dp dm m Check the IP address and if the mode of WAN port is DHCP please make sure the DHCP server is In service Check the gateway Check the DNS Make sure the information of the account is consistent with which offered by the service supplier Make sure the SIP server is on Check the
27. e Control Protocol Only can be used if server supports SRTP gt Dial Plan Dial Plan Dial Plan XXXXXXXXXXXX Dial Plan Configure dialing rules for SIP account please refer to dial plan 4 5 Phone Setting 4 5 1 Preference Output Volume 1 8 Handset Volume 5v SpeakerPhone Volume 5v Headset Volume 5v Ring Volume 6T Input Gain Handset Gain 0 v SpeakerPhone Mic Gain Headset Gain LCD Backlight Level T Y Backlight Time Seconds 10 F Contrast b v Keypad Password gt Output Volume 1 8 1 Handset Volume Specify handset volume grade 2 SpeakerPhone Volume Specify speaker volume grade 3 Headset Volume Specify headset volume grade 4 Ring Volume Specify ring tone volume grade ATCOM TECHNOLOGY CO LIMITED www atcom cn 31 Rainbow IP Phone User Manual atcom gt Input Gain 1 Handset Gain Specify handset gain the bigger the gain the louder the other end heard 2 SpeakerPhone Mic Volume Specify speaker gain the bigger the gain the louder the other end heard 3 Headset Volume Specify headset gain the bigger the gain the louder the other end heard LCD 1 Backlight Level select the backlight level 2 Backlight Time Seconds select the backlight time 3 Contrast select the contrast level 4 Keypad Password set keypad access password gt Control Timer Values Seconds Control Timer Values Seconds Interdigit Long Timer 1 64 20 Interdigit Short Timer 1 64 8 Re
28. en upgrade the Firmware the phone will compare the firmware s MD5 with the specified MDS and it will refuse to upgrade if them are not the same 4 6 3 Reset amp Reboot Reboot system now A Reboot Warning Reboot system will terminate all active calls Reset to Factory Setting Ay Reset Warning Factory Reset will erase all configuration data on the system Please do not power off the system Any power interruption during this time could cause damage to the system Reboot Reboot will terminate all active calls and cost a little time to restart 2 Reset Reset will set Rainbow 2LW to factory default please backup the config xml phonebook xml and attendant keypad xml before reset 4 6 4 Debug Pcap Feature Start E Export Debug File E Download Rainbow 2LW support the function of capturing packages click Start to begin capturing and Stop after finishing it then click Export to download the file ATCOM TECHNOLOGY CO LIMITED www atcom cn 40 Rainbow2 IP Phone User Manual atcom If the Pcap Feature is not enabled when something wrong happened with the phone you can click the Download button to get the syslog file and then send it to ATCOM to help you to solve issues 4 7 Phone Book New Contact X Delete All 1 Contact 7 Damon 6750 Delete 2 Contact Stafen 8021 Delete MF New Contact J Delete All v Submit G Reset New Contact Add a new phonebook record Delete All Delete all the phonebook records
29. ess Send soft key to send it out 1 After the third party answers the call pressing Conf key again to establish the 3 way conference 2 3 way conference initiator can press Exit soft key to quit from the conference and leave the other two parties still in the conversation 3 If the initiator hangs up the call or press the End Conf soft key the conference will be ended and the calling between the other two parties will be hung up 3 10 Call History Rainbow 2LW supports 200 missed calls 200 incoming calls and 200 dialed calls When the storage is full the old record will be erased by the new one Press History soft key or 2 when Rainbow 2LW 1s standby all the incoming gt outgoing lt and missed calls will be listed There is another way to check them A Missed call 1 Press Gs 2 Press g or r to select Call History then press Select soft key 3 Press Or to select Missed Calls then press Select soft key ATCOM TECHNOLOGY CO LIMITED www atcom cn 19 Rainbow2 IP Phone User Manual atcom 4 Press or C to browse the missed call record If there is no record the LCD display will be indicated List is Empty B Answered call Press 2 Press Or x to choose Call History and then press Select soft key 3 Press G or x to choose Answered Calls and then press Select soft key 4 Press Or to browse answered call re
30. eway 172 16 0 1 Primary DNS 172 16 0 1 Secondary DNS Host Name Domain VPN State Disable VPN IP Account 1 Registration State Registered Proxy 172 16 0 5 User ID 6010 Message Waiting Yes Last Registration At 01 27 2015 17 07 26 Next Registration In 1715 Account 2 Registration State Register failed Proxy User ID Message Waiting Yes Account 3 This page shows the IP phone s system status 1 Product shows the product name protocol software and hardware version Mac address and serial number 2 Network shows the network connection type IP netmask gateway DNS host name domain and VPN information 3 Account 1 2 3 4 shows registration state proxy user ID message waiting on or off the last and next registration time 4 1 2 Wizard Wizard 15 an interface to configure network access type and SIP accounts quickly ATCOM TECHNOLOGY CO LIMITED www atcom cn 22 Rainbow2 IP Phone User Manual atcom There are 3 ways available when configuring Internet Port Basic Network SIP Account Phone Update Phonebook Call Log Status DHCP Static IP 4 PPPOE Net 1 If choose DHCP the telephone will be assigned a IP address automatically click the button Next to enter the web page of SIP Settings 2 If choose Static IP you should input the IP address manually for the telephone click the button Next to enter the web page of Static IP Settings Basic Network SIP Acco
31. f the called party answers this calling the call 1s established and the calling timer 1s started immediately B Use the speaker Press key the LCD will show the current lines user 15 able to switch from linel to line4 by pressing the line key beside the LCD Input the phone number and press soft key Send to dial the number ATCOM TECHNOLOGY CO LIMITED www atcom cn 16 Rainbow2 IP Phone User Manual atcom When caller hear the tones of du du and the phone number your dialed is being displayed on the LCD the phone at the side of being called should be ringing If the called party answers this calling the call is established and the calling timer is started immediately C Use the headset Press Key the LCD will show the current lines user 15 able to switch from linel to line4 by pressing the line key beside the LCD Input the phone number and press soft key Send to dial the number When caller hear the tones of du du and the phone number your dialed is being displayed on the LCD the phone at the side of being called should be ringing If the called party answers this calling the call is established and the calling timer is started immediately D Dial from phone book l Press key and input the keypad password 123 to enter the menu and choose Directory option Press Select soft key and then find the contact person by navigation keys When the certain contact person is highlighted press Dial
32. get gt Call Settings Others Call Settings Do Not Disturb No Call Waiting Yes Block Call ID No Y Block Anc Call No Auto Answer No Auto Answer Delay 0 Others Send Key T 1 Do Not Disturb Whether to enable Do Not Disturb when enabled all the incoming call will be rejected If Always Target or Busy Target was set at the same time then incoming call will be forwarded to the targets preferentially 2 Call Waiting When enable Call Waiting and Rainbow 2LW is in conversation incoming call will not be rejected and the ringback tone can be heard by the far end When disable Call Waiting there should be only one conversation no matter how many accounts have been registered on Rainbow 2LW 3 Block Call ID When enable Block caller ID Rainbow 2LW will call others as anonymous 4 Block Anc Call When enable block anonymous call Rainbow 2LW will reject anonymous caller 5 Auto Answer When enable Auto Answer Rainbow 2LW will answer the incoming call by speaker automatically 6 Auto Answer Delay When enable Auto Answer Rainbow 2LW will answer the incoming call by speaker automatically after this time defaults to 0 7 Send key Define the send key as press after dial number then number will be sent out immediately ATCOM TECHNOLOGY CO LIMITED www atcom cn 34 Rainbow2 IP Phone User Manual atcom 4 5 3 Voice Echo Cancellation VAD CNG Yes T Jitter Buffer Type Fixed
33. he round behind the available Wi Fi which you want to connect Wi FD xE WPA2PSK AES 0xE7B2A4E5BBB7ESBDA9E6ASBCE4BS WPA2 PSK AES TP LINK 9CSBBE WPA2PSKAES 100 0 WPAIPSKWPAZPSK AES 100 XESB1B7E7AAASE78B82 PA2PSK AES 86 360W CCO h WPAPPSKAES 76 9 D Link test WPA1PSKWPA2PSK TKIPAES 76 WPA1PSKWPA2PSK AES 50 ani WDATIDCMWDAIDCH AEC 20 Input the s Secret Key and then click the Submit button the phone will reboot and you should disconnect the wire that connect to Rainbow 2LW during rebooting or the phone will connect to network via wire preferentially The Wi Fi icon will display on the home screen it means connect failed when the icon come with x you should to check the configuration Rainbow 2LW can be turned into a Wi Fi hotspot after connecting to one successfully Switch on AP and the new parameters will be displayed AP Setting Ap On Off AP SSID rainbow 2lw AP Channel Auto Encrypt WPA PSK WPA2 PSK AP Secret Key rainbow 2lw After configuration click Submit button and wait for the phone to reboot then you can connect your cellphones and computers to the network via Rainbow 2LW 4 2 3 Advance gt Web Server ATCOM TECHNOLOGY CO LIMITED www atcom cn 25 R Rainbow2 IP Phone User Manual atcom Web Server Enable Web Server Ye
34. hosen upgrade EJ Download Attendant Keys Choose file No file chosen lal Upgrade Download Firmware Version The current firmware version Hardware Version The current hardware version Firmware Download firmware from ATCOM s webpage then select firmware from your PC to upgrade 4 Configuration Upgrade config xml file Phone Book Upgrade phonebook xml file 6 Attendant Keys Upgrade Rainbow E s configuration 4 6 2 Update Auto Provision Auto Provision Provisioning Server User Name Password Common AES Key Check New Config off Repeatedly On off Interval minutes 1440 Weekly Off Time 02 100 03 DU Sunday Monday Tuesday Day of Week Wednesday Thursday Friday Saturday 1 Provisioning Server The address to save control file for auto upgrading it can filled by http https tftp server ftp server for example tftp 192 168 1 111 upgrade control file xml 2 User Name The user name to access the file server Password The password to access the file server 4 AES Key If the configuration file has been encrypted the AES key will be used to decrypt for auto upgrading 5 Check New Config If set this parameter as the phone will do some check for upgrading and it will upgrade automatically once the conditions are met 6 Repeatedly If set this parameter as the phone will do some check for upgrading after Interval minutes and it will upgrade a
35. ing Time Daylight Disable Fixed Type By Date t By Week Start Month June Y Start Date 1 Start Hour of Day 0 Start Day of Week Monday Start Week of Month First In Month Offset minutes 0 oF We xn take effects atcom Stop Month November Stop Date 1 Stop Hour of Day 0 Stop Day of Week Monday T Stop Week of Month First In Month Y Daylight Whether to enable daylight rules or not Fixed Type The type that daylight saving time rules begin to take effects Start Month The month that daylight saving time rules begin to take effects Stop Month The month that daylight saving time rules lose efficacy Start Date When set the Fixed Type as By Date the date that daylight saving time rules begin to 6 Stop Date When set the Fixed Type as By Date the date that daylight saving time rules lose efficacy 7 Start Hour of Day When set the Fixed Type as By Date the hour of the day that daylight saving time rules begin to take effects 8 Stop Hour of Day When set the Fixed Type as By Date the hour of the day that daylight saving time rules lose efficacy 9 Start Day of Week When set the Fixed Type as By Week the day of a week that daylight saving time rules begin to take effects 10 Stop Day of Week When set the Fixed Type as By Week the day of a week that daylight saving time rules lose efficacy 11 Start Week of Month When set the Fixed Type as By Week the week of
36. or just pick up the handset to call this number 2 Pick up the handset press Directory soft key then select the contact person and press Dial soft key 3 Pick up the handset press and enter Directory then select contact person and press Dial soft key es Dial from call history 1 Press key and input the keypad password 123 to enter the menu and choose History option then enter sub directory Dialed Calls Received Calls or Missed Calls to select one of call history entry and press Dial soft key or pickup the handset to call this number 2 Pickup the handset press History soft key then select one of call history entry and press Dial soft key to call this number 3 Pickup the handset press and enter Call History then select one of call history entry and press Dial soft key to call this number 3 3 Pre dial It s a method to dial a phone number immediacy at standby mode The method is as below A Dial up the phone number at standby mode B Press soft key Dial to send out the number Multiple line dial up ATCOM TECHNOLOGY CO LIMITED www atcom cn 17 Rainbow2 IP Phone User Manual atcom Rainbow 2LW supports 4 SIP lines That means user can register on 4 different sip accounts simultaneity User is able to choose line line2 line 3 or line 4 by pressing corresponding line key Linel is the priority line Rainbow 2LW maximum supports 8 con
37. order Delay 0 60 3 Reorder Time 0 60 5 1 Interdigit Long Timer If the numbers or characters input are not finished and they have not matched the full dial plan the phone will wait for the long time that has been set and then dial them out automatically Range 1 64 sec 2 Interdigit Short Timer If the numbers or characters input are matched the full dial plan the phone will wait for the short time that has been set and then dial them out automatically Range 1 64 sec 3 Reorder Delay Delay after far end hangs up before reorder tone is played 0 means play reorder tone immediately Range 0 60 sec 4 Reorder Time Set the duration of showing Call ended Range 0 60 sec gt Date And Time Date And Time NIP NTP Server pool ntp org Time Zone GMT 08 00 Beijing Chongqing Hong Kong U rumqi Y Manual Set Local Date YYYY mm dd lt gt Set Local Time HH mm ss NTP Network time protocol 1 NTP Server Set NTP server address which can be IP address or domain name 2 Time Zone Choose your own time zone Manual 1 Set Local Date Y Y Y Y mm dd manually set local date or click to choose local date Format year month day 2 Set Local Time HH mm ss manually set local time or click gt to adjust local time Format hour minute second e g 12 00 00 Daylight Saving Time ATCOM TECHNOLOGY CO LIMITED www atcom cn 32 Rainbow2 IP Phone User Manual Daylight Sav
38. ore detail description Dial plan contains a series of digit sequences separated by the character The collection of sequences is enclosed in parentheses and Default xx XXXXXXXXXXXX When user dials a series of digits Rainbow 2LW will response in below way No candidate sequences matched the number will be rejected and display call ended on the screen For instance the default dial plan only supports digits And character or letters will be rejected when input them e More than one candidate sequences matched Rainbow 2LW will wait for more digits input e When input timeout occurs Rainbow 2LW will dial the input digits When input character Rainbow 2LW will dial the input digits Digit Sequence Syntax X Matches any one numeric digit 0 9 Numeric ranges are allowed within For example 389 means 3 or 8 or 9 3 6 means 3 or 4 or 5 or 6 235 8 means 2 or 3 or 5 or 6 or 7 or 8 or Any element can be repeated zero or more times by appending a Character e g 01 matches 01 011 0111 01111 01 LL ITILII etc lt gt subsequence substitution For example lt 8 1650 gt would match 85551212 and the first digit 8 will be replaced by 1650 and 16505551212 will be dialed An outside line dial tone can be generated within a sequence by appending a
39. pes G711a Codec Name PCMA G711u Codec Name PCMU G723 Codec Name 723 G722 Codec Name Gr22 G729ab Codec Name Gr29 AVT Dynamic Payload 101 AVT Codec Name telephone event Dynamic Payload 98 Codec Name G 26r16 Dynamic Payload 108 G726r16 Codec Name G726r15 G726r24 Dynamic Payload 109 G726r24 Codec Name G 26r24 G726r32 Dynamic Payload 110 G726r32 Codec Name G 26r32 G726r40 Dynamic Payload 111 G726r40 Codec Name G726r40 Lin16 Dynamic Payload 107 Lin16 Codec Name L16 G711a Codec Name G711a codec name used in SDP defaults to PCMA G711u Codec Name G71 Iu codec name used in SDP defaults to PCMU G723 Codec Name G723 codec name used in SDP defaults to G723 G722 Codec Name G722 codec name used in SDP defaults to G722 G729ab Codec Name G729ab codec name used in SDP defaults to G729 AVT Dynamic Payload RFC2833 payload type Defaults to 101 AVT Codec Name AVT codec name used in SDP defaults to telephone event iLBC Dynamic Payload 1LBC dynamic payload type defaults to 98 iLBC Codec Name 1LBC codec name used in SDP defaults to 1LBC G726r16 Dynamic Payload G726rl6 dynamic payload type defaults to 108 G726r16 Codec 726 16 codec name used in SDP defaults to G726r16 G726124 Dynamic Payload G726r16 dynamic payload type defaults to 109 G726r24 Codec Name G726r24 codec name used in SDP defaults to G726r24 14 G726r32 Dynamic Payload G7
40. ruction 1 D Leo ILa zd p ue rmm TAN WS vd Ww i m oie ee M 5 Em i NEL a pe 2 ATCOM TECHNOLOGY CO LIMITED www atcom cn e 0 up Lm of A Rainbow2 IP Phone User Manual atcom Stepl Use needle or some other tools to insert into the hole of the plastic sheet hog the plastic sheet Step2 Lift out the plastic sheet Step3 Take off the plastic sheet Step4 Use needle or some other tools to insert into the edge of the paster hog and lift out the paster Step5 Write down the identification of each programmable key on the paster after taking off the paster Step6 Put back paster Step7 Insert the plastic sheet into the slot Steps Push the other side of the plastic sheet into the other slot Rainbow E s paster using instruction Steps to use Rainbow E s paster are the same as programmable keys as below J Lift out Poke up r 2 3 Frankia Judy F ronk Judy Freie lues kr lanes Ja Jaras Insert 7 l push Sunny Andy Andy Sunny Andy Jasem cy Jano Tracy umm Bose 7 Bose Rice push Insert E 5 6 7 ATCOM TECHNOLOGY CO LIMITED www atcom cn tenentem Lin out
41. s Admin Password User Password HTTP Port 80 1 Enable Web Server enable or disable web access If choose you can t access Rainbow 2LW s webpage until enable it on the phone 2 Admin password set admin webpage access password Enter http 1p address index asp in the web browser to access admin s login webpage after setting the admin password then input username admin and password to access the admin s webpage 3 User password set user webpage access password Enter http ip address user asp in the web browser to access user s login webpage after setting the user password then input username user and password to access the user s webpage 4 HTTP port set port for HTTP defaults to 80 For example Rainbow 2LW s IP is 192 168 1 223 HTTP port was set as 100 you have to type http 192 168 1 223 100 in web browser to enter Rainbow 2LW webpage VPN VPN VPN Enable Mo VPN Type L2TP Tunnel v Server Address User Name Password VPN Enable whether to enable VPN VPN Type only support L2TP VPN Server address VPN server address Username VPN account s username p xe Password VPN account s password After apply the phone will reboot The VPN IP will be shown on the Basic Status webpage gt VLAN VLAN You should receive the tagging values of a virtual LAM from your provider Wrong settings will require factory reset LAN VLAN Enable No PC VLAN Enable No LAN Identifier 1 4094
42. splay on the LCD screen It will show the User ID instead if leave Display Name as blank User ID Username of sip account Authenticate ID normally is the same with User ID can also leave it as blank Password Password of SIP account Er CN Se SIP Server SIP server address support both IP address and domain name ATCOM TECHNOLOGY CO LIMITED www atcom cn 29 Rainbow2 IP Phone User Manual atcom 1 8 9 10 11 12 13 14 15 16 17 18 19 20 Z1 22 23 SIP Port 51 server port defaults to 5060 SIP Redundancy Server SIP redundancy server address Use Outbound Proxy Whether to use outbound proxy Outbound Proxy Server Outbound proxy server address All signaling request will be send to outbound proxy server firstly Outbound Proxy Port Outbound proxy server port Local SIP Port SIP port that the phone itself uses defaults to 5060 Register Expires register expire time defaults to 300 seconds Subscribe Expires subscribe expire time defaults to 3600 seconds Transport Type UDP TCP TLS Defaults to UDP SIP 100Rel Require whether to enable 100Rel If enabled 100rel parameters will be added to the SIP request to support PRACK Session Timer Enable whether to enable Session Timer Early Update Enable whether to enable Early Update Caller ID Display whether to display Caller ID Auto Subscribe MWI whether to enable Auto Subscribe MWI Server List choose the ser
43. und call when the far end 1s ringing MWI Dial Tone Play when there are unheard voicemails dE SS Holding Tone Indicate to the local user that the far end has placed the call on hold 10 Conference Tone Play to all parties when a 3 way conference is in progress 4 5 6 Line Key Line Key 1 Line Mi Account 1 Line Key 2 Line Account 2 Line Key 3 Line T Account 3 Line Key 4 Line Account 4 v Configure functions for link keys defaults to Line BLF and speed dial are available ATCOM TECHNOLOGY CO LIMITED www atcom cn 36 Rainbow2 IP Phone User Manual atcom 4 5 7 Programmable key Key 1 None T Account Key 2 None T Account 1 Key 3 None Y Account v Key 4 None T Account 1 Key 5 None Y Account 1 Key 6 None T Account Key 7 None Y Account 1 Key B None T Account 1 v Mode 1 None This programmable key is disabled 2 Speed dial Set the key as making a specified call conveniently 3 BLF Busy lamp field need to fill a BLF number to monitor 4 DTMF send number v Account The account to use this function v Number The number to set for speed dial BLF and DTMF ATCOM TECHNOLOGY CO LIMITED www atcom cn Rainbow2 IP Phone User Manual atcom 4 5 8 EXT Key Attendant Module 1 Key 1 None T Account v Key 2 None Y Account 1 Key 3 None T Account Y Key 4 None Y Account 1 Key 5 None T Account Key 6 None T Account 1 Key 7 None Y Account v Key 8 None T Account
44. unt Phone Update Phonebook Call Log Status Static Ip Settings IP Address 192 168 1 149 Subnet Mask 255 255 255 0 L Default Gateway 192 168 1 1 Primary DNS 8888 Secondary DNS 4444 After IP address filled manually click the button Next to enter the web page of SIP Settings or click the button Back to back to web page of Internet Port 3 If choose PPPoE you should input the username password provide by ISP of PPPoE manually and then click the button Next to enter the web page of PPPoE Settings atcom Basic Network SIP Account Phone Update Phonebook Call Log Status PPPoE Settings Wizard User Name pppoe Password Back j Next b After the username password of PPPoE filled manually click the button Next to enter the web page of Account Configuration or click the button Back to back to web page of Internet Port The configuration of SIP Settings will be saved to Line 1 automatically ATCOM TECHNOLOGY CO LIMITED www atcom cn 23 Rainbow2 IP Phone User Manual atcom Phone Update Phonebook Call Log Status SIP Settings Enable Yes Display Name userID 5010 Authenticate ID Password SIP Server 172 16 0 5 SIP Port 5061 Back Ww Finish Click the button Finish to save configurations and click Back back to the previous web page
45. ute the mic in a conversation by pressing the Mute button this prevents the person on the active call from hearing what you or someone else in the room is saying If the call is muted the mute LED is lighted in red To un mute press the Mute button again Pick up and hung up under headset mode The LED button will be lighted when talking in headset mode Check the Voicemail status The LED button will be lighted when there is a new message Hold the current call Redial the last dialed number 2 2 Line keys LED The line is idle or disabled for register Blink quickly in green The line has incoming call Green The line is talking Blink quickly in red The line is held 2 3 Status Indicator 2 4 Programmable keys LED The monitored account 1s eee Fast blink in red The monitored account is ringing ATCOM TECHNOLOGY CO LIMITED www atcom cn 14 Rainbow2 IP Phone User Manual atcom When powering on all LEDs will be lighted once When there is an incoming call the corresponding line LED and status LED will be blinking 2 5 LCD screen icons a meee a m Rainbow 2LW is calling There 15 an incoming call The call is held Rainbow 2LW is in speaker mode Rainbow 2LW is in handset mode EN Rainbow 2LW is in headset mode ood Rainbow 2LW 15 in conference _ Connect to Wi Fi successfully failed means connecting ATCOM TECHNOLOGY CO LIMITED ww
46. utomatically once the conditions are met ATCOM TECHNOLOGY CO LIMITED www atcom cn 39 Rainbow2 IP Phone User Manual atcom 7 Interval minutes This parameter is configurable once the Repeatedly is On 8 Weekly If set this parameter as the phone will do the check for upgrading at a certain time in every week 9 Time The time range that the phone do the check for upgrading every week and it s configurable once the Repeatedly 15 10 Day of week The day of week that the phone do the check for upgrading every week and it s configurable once the Repeatedly is On The sample of control file lt xml version 1 0 lt AUTOUPDATE 4 gt Config URL http www atcom com cn temp MAC tar gz gt lt PhoneBook URL tftp 192 168 1 190 phonebook xml Firmware MD5 cadfadfaqeqedadfadfa URL http www atcom com cn temp Rainbow4 s V1 5 1 fw gt lt AUTOUPDATE gt MAC tar gz refers to the specified files that named as the phones MAC address the phone will find the tar gz file which named as its MAC address automatically once a phone uses this control file to upgrade the Config file at the specified location for example a Rainbow4 s s MAC address is EA F5 GA 54 4D DR the corresponding control file should name as EAFSGA544DDR tar gz MDS is the property of a file and it s always used for integrity checking you can get it by using specified software Wh
47. ver type DNS Mode choose the DNS mode BLF List URI set BLF list URI when Rainbow 2LW cooperates with Broadsoft server gt Codec Configuration Codec Configuration Disabled Codecs Enabled Codecs 15 2 G711A 723 63 G711U 2726 16 5729 2726 24 ILBC 13 3 G726 40 723 53 L16 G722 gt gt G726 32 A lt lt v Disabled Codecs The codecs in this frame are disabled choose one and then click 2 to enable the specified codec Enabled Codecs The codecs in this frame are enabled the uppermost codec has the maximum priority Choose one and then click lt lt to disable the specified codec click LA to promote priority and click to reduce priority ATCOM TECHNOLOGY CO LIMITED www atcom cn 30 Rainbow2 IP Phone User Manual atcom gt Call Feature Setting Call Feature Settings Message Waiting Yes Voice Mail Number Pickup Service Code B UDP Keep Alive Enable UDP Keep Alive Intvl 15 Default Ring 1 T SRTP Message Waiting whether to prompt if there 15 voicemail Voice Mail Number set voicemail number Pickup Service Code set Pickup Service Code Te ie des UDP Keep Alive Enable whether to enable UDP keep alive If enabled Rainbow 2LW sends UDP packets periodically to keep the server port alive GN UDP Keep Alive Intvl Set interval to send UDP packets 6 Default Ring set default ring tone 7 SRTP whether to enable SRTP Secure Real Tim
48. w atcom cn 15 Rainbow2 IP Phone User Manual atcom 3 Basic functions and operations 3 1 Answer the calls When there 15 an incoming call phone will remind user with ringing There are 3 ways to answer the call A Answer by handset Pick up the handset and talk with the caller If you want to hang up just put back the handset When you are talking with the handset and want to switch to speaker or headset mode please press key or key and then put down the handset B Answer by speaker Press key and talk with callers by built in Micro phone and Speaker If you want to hang up please press key again Switch calling or talking into handset mode by lifting the handset under speaker mode Press key will switch calling or talking into headset mode C Answer by headset Keep your microphone connected with the RJ9 headset jack when there is an incoming call press and talk with the caller If you want to hang up please press again Pressing can change calling or talking into speaker mode and lifting the handset switches to handset mode 3 2 Make Call A Use the handset Pickup the handset the LCD will show the current lines user 1s able to switch from linel to line4 by pressing the line key beside the LCD Press soft key Send to dial the number When you hear the tones of du du and the phone number your dialed is being displayed on the LCD the phone at the side of being called should be ringing I
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