AT810 series User Manual Version: 1.3 2014-03-31
Contents
1. ATS10 Series UserManual atcom_ 5 5 1 5 Data And Time Date And Time NTP NTP Server pool ntp org Time Zone GMI 08 00 Beijing Chongqing Hong Kong Urumqi Daylight Saving Time No Daylight Saving Time Rule Manual Set Local Date YYYY mmidd E lt gt Set Local Time HH mm ss v NTP NTP Server Network time protocol service server default is pool ntp org Time Zone Choose the time zone Daylight Saving Time Whether to enable Daylight saving time or not Daylight Saving Time Rule This parameter is a rule with three fields each field is separated by semicolon as show below Start lt start time gt end lt end time gt save lt save time gt lt start time gt and lt end time gt specify the start and end date of daylight saving time month date week and lt save time gt is the amount of hour min sec to add to the current time during daylight saving period The lt save time gt value can be preceded by a negative sign if subtraction is desired instead of addition If lt weekday gt is O it means the date to start or end daylight saving is at exactly the given date In that case the lt day gt value must not be negative If lt weekday gt is not zero then the daylight saving starts or ends on the lt weekday gt on or after the given date if lt day gt is positive or on or before the given date if lt day gt is negative If lt day gt is 1 it means the lt weekday gt on or be2. Reset to Factory Setting A Reset Warming A factory Reset will erase all configuration data on the system Please do not power off the system Any power interruption during this time could cause damage to the system v Reboot Press to reboot the phone such action will terminate all active calls v Reset Press to set AT810 to factory default please backup the config xml phonebook xml and attendant_keypad xml before reset 5 7 Phone Book Phone Book Phone Book user New Contact 1 Directory Jack 5006 Delete 2 Blacklist Sam 5007 Delete 3 Directory Rose 5008 Delete Y Submit Sa Reset New Contact Click on it to creat a new contact 39 ATCOM TECHNOLOGY CO LIMITED www atcom cn ATS10 Series UserManual atcom_ v Mode Can be directory mode and blacklist mode Maximum 100 directory recorders and 50 blacklist recorders v Delete Delete the current recorder 5 8 Call Log v Redial The recorder of the dialed calls maximum 50 items Call Log Redial user T 8151 5008 22 11 14 43 AM 6151 5008 22 11 14 41 z 5008 5008 22 11 14 15 v Received The recorder of the received calls maximum 50 items Call Log Received uM 1 151 SOG 2alti 14 43 2 8151 5008 galti 14 37 4 151 SOC 2211 14 36 v Missed The recorder of the missed calls maximum 50 items Call Log Missed user 1 2151 5008 22 11 14 44 a 8151 5008 22 11 14 41 6 FAQ amp Trouble Shooting 6 1 Frequently Asked Questions
3. 6 1 1 How to make a factory reset There are two ways to realize the factory reset A Factory reset from keyboard steps are 1 Press key Menu Enter and input the right password 40 ATCOM TECHNOLOGY CO LIMITED www atcom cn ATS10 Series UserManual atcom_ u som 2 Use navigation key or to find SYSTEM then press Menu Enter 3 Use navigation key or to find SET DEFAULT then press Menu Enter 4 Press Menu Enter to make factory reset after the LCD shows the message ARE YOU SURE B Factory reset through web please refer to Reset amp Reboot 6 1 2 Upgrade firmware under safe mode If the phone could not start up normally upgrade firmware under safe mode Steps are 1 Build a TFTP server and set its IP address as 192 168 1 200 2 Copy the firmware to the root directory of the TFTP server and modify the file name as AT810 FW 3 Make sure the TFTP server and the phone are contacting with the same switch and reachable to eachother Long hold key and start up the phone until the LCD display Upgrading The phone will download the firmware from the TFTP server After the download is done the phone will upgrade automatically ee SS After the update is finished the phone will start up with the configuration of factory reset 6 1 3 How to make direct IP call CE E IP dial up is almost the same as number dial up it jus
4. Upgrade Rule right formatlike tip 192 166 1 12 14irmware fw v Provision Enable Whether to enable auto provision or not v Resync Random Delay Set a random delay to resync v Profile Rule It Supports TFTP FTP HTTP auto provision FTP only supports anonymous account login After configuring the TFTP FTP HTTP server set profile rule as below gt TFTP rule tftp ip address config xml 38 ATCOM TECHNOLOGY CO LIMITED www atcom cn ATS10 Series UserManual atcom_ gt FTP rule ftp ip address config xml gt HTTP rule http ip address config xml Click on Submit after configuration the phone will reboot and it will download the config file automatically and update during the time the phone is rebooting v Upgrade Enable Whether to enable auto firmware upgrade or not v Error Retry Delay Set a retry delay when error occurs v Upgrade Rule It supports TFIP FTP HTTP auto provision FTP only supports anonymous account login After configuring the TFTP FTP HTTP server set profile rule as below gt TFTP rule tftp ip address AT810 xml gt FTP rule ftp ip address AT810 xml gt HTTP rule http ip address AT810 xml Click on Submit after configuration the phone will reboot and it will download the upgrade file automatically and update during the time the phone is rebooting 5 6 3 Reset amp Reboot Reboot System Now A Reboot Warming Reboot system will terminate all active calls
5. 4 rules 1 Allow dialing numbers whose length is 7 2 Allow dialing numbers whose length is 4 and begin with or User will hear an outside dial tone when user press the first key 9 and then a number whose length is 11 and begin with 1 will be dialed out 4 Forbid dialing Numbers whose length is 5 and begin with OO The following dial plan accepts only US style 1 area code local number with no restrictions on the area code and number 1 XXX XXXXXXX The following also allows 7 digit US style dialing and automatically inserts a 1 212 local area code in the transmitted number 1 XXX XXXXXXX lt 1212 gt XXXXXXX For an office environment the following plan requires a user to dial 8 as a prefix for local calls and 9 as a prefix for long distance In either case an outside line tone is played after the initial 8 or 9 and neither prefix is transmitted when initiating the call lt 9 gt 1 XXX XXXXXXX lt 8 1212 gt XXXXXXX The following allows only placing international calls 011 call with an arbitrary number of digits past a required 5 digit minimum and also allows calling an international call operator 00 In addition it lengthens the default short interdigit timeout to 4 30 ATCOM TECHNOLOGY CO LIMITED www atcom cn ATS10 Series UserManual ECO seconds S 4 00 O11 xxxxx x The following allows only US style 1 area code local number but disallows area codes and local num
6. SS AECOM 5 5 5 Tone Tone Country Stands Cust om ki Dial Tone 3506 19 4408 19 10 ix 0 1 2 Outside Dial Tone 420 16 10 0 1 Busy Tone 480 19 620 19 100 5 7 57142 Reorder Tone 4808 19 620 19 100 257 257 1 2 Off Hook Warning Tone 480 10 620 0 10 125 125 142 Ring Back Tone 440 19 480 19 4 2 47 1423 MWI Dial Tone 3506 19 440 19 20 1 17142 10x 0 1 2 Holding Tone 3508 19 4408 19 106x 0 1 2 Conference Tone 3508 19 206 1z 171 179 T71 Set the Tone Script for each tone E G MWI Dial Tone 350 19 440 19 2 1 1 1 2 10 0 1 2 Syntax Frequency1 Frequency2 Cadence Section1 Cadence Section2 gt gt gt 350 19 Frequency1 is 350HZ at 19dBm 440 19 Frequency2 is 440HZ at 19dBm 2 1 1 1 2 Cadence Section length is 2s 0 1s on 0 1s off with frequencies 1 and 2 10 0 1 2 Cadence Section length is 10s always on means always 0 means never with frequencies 1 and 2 Here are the details of each item of the tone v v v S Country stands Select a country standard tone as default Dial Tone Played when prompting the user to enter a phone number Outside Dial Tone An alternative to lt Dial Tone gt usually used to prompt the user to enter an external phone number versus an internal extension This is triggered by 44 9 a character encountered in the dial plan Busy Tone Played when a 486 RSC Is received for an outbound call
7. UDP TCP TLS v SIP 100Rel Require Whether to enable SIP 100rel require function or not When set as No the phone will support PRACK selectively which means the phone can dial out successfully no matter the UAS support PRACK or not But for Yes the phone will ask for supporting PRACK by the strong hand and then the phone can t dial out successfully if the UAS does not support PARCK lt v Session Timer Enable Whether to enable session timer extension for this account Default is no v Early Update Enable this parameter control the account to support receiving Early Update v Caller ID Display this parameter is used to supported the P Asserted dentity header v AutoSubscribeMWI Enable Enable this account to subscribe for message summary automatically v Server List the SIP server list supported can be common and Broadsoft default to common v DNS Mode enable the account to use DNS SRV query Default to no which use DNS A query v BLF List URI the Broadworks BLF uri to request 27 ATCOM TECHNOLOGY CO LIMITED www atcom cn AT810 Series User Manual 5 4 2 Codec Configuration Codec Configuration a a i ai A a a S a G711A G7141U AVT G722 G723 G729ab iLBC G726 16 G726 24 G726 32 G726 40 Prefer Codec User Prefer Codec Only DTMF Tx Method G711A enable or disable G711A codec support in this account G711U enable or disable G711U codec support in this account AVT enable
8. Voice volume key gt for turning up the volume unless the volume is the loudest yet gt for turning down the volume unless the volume is the lowest yet Handfree button Press to enter handfree mode 26 Dial button E gt When finish dialing the telephone number press this button to send out the phone number gt After lifting the phone this button can act as redial key Press to delete a single number or letter Headset button Press to enter headset answering mode 3 Menu Operation Press Menu Enter to enter menu there will be two modes to select when it displays INPUT PASSWORD on LCD 1 If user input the password which defaults to 123 it s the admin mode 2 If user do not input password but press Menu Enter directly it s the user mode user have no rights to configure anything but browse them If the password is error it will display INPUT AGAIN 2 on LCD Please press Menu Enter key to input the password again If user input the incorrect password three times the phone will return to idle state automatically If user wants to modify the configurations via phone De button is needed to be pressed firstly and then user can set a new value and press Menu Enter to save it Level 1 Menu Level 2 Menu Level 3 Menu Level 4 Menu NETWORK a ee ee NET MODE ee o DHCP ON pe pf PPPOE Ooo 14 ATCOM TECHNOLOGY CO LIMITED www atcom cn ATS10 Series UserMan
9. the server if the server has set a name for account It will show the account instead if set the display name as blank User ID Set user ID for sip account Authenticate ID Normally is the same with User ID can also leave it as blank Password Set password for sip account SIP Server Set SIP server supports both IP address and domain name SIP Port Set SIP server port default is 5060 SIP Redundancy Server SIP redundancy server address support both IP address and domain name It can be configured manually and also can be auto configured as X amp SN S amp S 26 ATCOM TECHNOLOGY CO LIMITED www atcom cn ATS10 Series UserManual atcom_ the server address carried in the DNS SRV record if there is a DNS which supports specifying the location of the server or domain for SIP protocol Only when AT810 fails to register to the SIP Server it will try to register to the SIP Redundancy Server v Use Outbound Proxy Whether to use outbound proxy or not v Outbound Proxy Server Normally the Proxy server is the same as SIP server If they are different then fill in the correct information that provided by ISP v Outbound Proxy Port Set outbound proxy server port v Register Expires Set register expires time default is 300s AT810 will auto configure this expires time to the server recommended setting if it is different from the SIP server Y Subscribe Expires Set subscribe expires time default is 3600s Transport Type
10. to pick up calls Default to 8 v UDP Keep Alive Enable Once enabled the phone will keep sending UDP packet to the register port of the server to make sure the server is staying available v UDP Keep Alive Intvl To set the interval time to send UDP packet v Default Ring Select a default ring for the phone when there s an incoming call v SRTP Turn on or off the Secure Real Time Control Protocol If on Support from the server will be needed unless make IP calls 5 4 4 Dial Plan Dial Plan Dial Plan Y Submit A Reset Dial Plan Configure the dial plan for the SIP account The Dial Plan defines the way that how to transform the number user dialed to the real dialed characters sequentially the syntax of the dial plan is similar to MGCP s and MEGACO s v Functions of dial plan are defined by the configurable parameters as follows A Interdigit Long Timer the details please refer to Interdigit Long Timer B Interdigit Short Timer the details please refer to Interdigit Short Timer C Dial plan Dial plan contains a series of digit sequences and rules each rule is been separated by stands for start and stands for end The default dial plan iS XXXXXXXXXXXX v The phone will take actions as follows after the user input the number 1 The call will be rejected if the number does not match the dial plan For example according to the default rule it only receives digits If w
11. will be held and then the initiator dials C s number presses or Dial to make the call 2 After C answers the call the initiator presses Conf to begin the 3 way conference call 3 If the initiator hangs up directly before the 3 way conference call established it will be ended and the others will be hanged up too 4 Anyone in the 3 way conference call can act as an initiator of a new 3 way conference call This initiator obeys the above rule number 3 18 ATCOM TECHNOLOGY CO LIMITED www atcom cn ATS10 Series UserManual atcom_ 4 8 Call History AT810 series phone supports 50 missed calls 50 incoming calls and 50 dialed calls record The latest call will update the history if the storage is full When the phone updates or is factory resets all the call history records will be cleared A Missed call 1 When there is a missed call the LCD screen will display the Missed call icon and the status LED will be 2s on 500ms off 2 Press history button then press Vol or Vol to select MISSED 3 Press Menu Enter to make AT810 display the records of missed call 4 Press Vol or Vol to browse missed call history 5 If there is no missed record the LCD screen will display EMPTY B Received call 1 Press History button then press Vol or Vol to select RECEIVED 2 Press Menu Enter to make AT810 display the records of received call 3
12. www atcom cn AT810 Series User Manul SS ACCOM 1 A presses Hold 2 Adials C s number to ask whether C would answer the call from B 3 If C agrees then A presses XFER to transfer B s call to C v Blind transfer Blind transfer do not allow user to talk with the third part instead of ending the call directly it means to user that the call is over after the blind transfer If A is using AT810 talking with B B want to speak to C with A s transfer The operation steps are 1 A presses XFER 2 Adials C s number then A will be hang up no matter C receives the call or not 4 5 Mute Once the Mute key is been pressed no voice will be transported to the other part in the call anymore Such state will be kept no matter user switches the mode among handset mode and handfree mode and earphone mode until the button Mute is been pressed again 4 6 Call Hold User can hold the current call by pressing Hold To resume the call user needs to press soft Hold again The functions are available under 3 way conference mode the same as under normal mode When the phone is in the situation of Hold the call won t be hang up instead the call will be kept holding 4 7 3 way conference call Steps of starting a 3 way conference call are as follows 1 When A is using AT810 talking with B and they want to make conference call with C A or B just needs to press soft key Conf the other one in the call
13. Press Vol or Vol to browse received call records 4 If there is no record the LCD screen will display EMPTY C Dialed call 1 Press History button and press Vol or Vol to select DIALED Press Menu Enter to make AT810 display the records of dialed call Press Vol or Vol to browse dialed call records oe If there is no record the LCD screen will display EMPTY 4 9 Date and Time Press Menu Enter and input right password to enter the phone s menu Use Vol or Vol to find System item press Menu Enter to confirm Press Menu Enter to confirm again when the LCD shows Time a i Press Del to enter edit mode when the phone shows INPUT VALUE input month day year hour minute such as 12 21 2012 12 21 which means December 21st 2012 21 past 12 5 Press Menu Enter to save and press Exit to exit the menu and check the time 4 10 Access Mode There are two kinds of web access mode for AT810 series admin mode and user mode User could view and configure all items in admin mode while user couldn t change the SIP configuration as well as server address and port but only access and view the 19 ATCOM TECHNOLOGY CO LIMITED www atcom cn ATS10 Series User Manual ECO information User would enter different mode after input different web address and user name and password A Admi
14. Reorder Tone Played when an outbound call has failed or after the far end hangs up during an established call Off Hook Warning Tone Played when the subscriber does not place the handset on the cradle properly Ring Back Tone Played for an outbound call when the far end is ringing MWI Dial Tone This tone is played instead of lt Dial Tone gt when there are unheard messages in the subscriber s mail box Holding Tone Indicate to the local user that the far end has placed the call on hold 37 ATCOM TECHNOLOGY CO LIMITED www atcom cn ATS10 Series UserManual atcom_ v Conference Tone Plays to all parties when a 3 way conference is in progress 5 6 Update 5 6 1 Manual Update Bootloader Version 2 3 Firmware Version 2 2 1 Hardware Version Boot Loader Elma A Upgrade Firmware ECES Upgrade Configuration ere lal Upgrade Download Phone Book ELA m Upgrade Download v Boot Loader Download Boot file on ATCOM s webpage then select the file from user s PC to upgrade v Firmware Download firmware on ATCOM s webpage then select the firmware file from user s PC to upgrade v Configuration Upgrade or download config xml file S Phone Book Upgrade or download phonebook xml 5 6 2 Auto Provision Configuration Profile Provision Enable No Resync Random Delay U Profile Rule right formatlike ttp 192 168 1 12 V config xml Firmware Upgrade Upgrade Enable No Error Retry Delay j
15. TP Port Max Maximum port number for RTP transmission and reception Range from 1 to 65535 lt RTP port Min gt and lt RTP Port Max gt should define a range that contains at least 2 even number ports Default to 16482 C RTP Packet Size ms Packet size in milliseconds which can be 10 20 30 40 60 5 3 3 SDP Payload Types AVT Dynamic Payload 101 Gf29ab Dynamic Payload 18 6 26 Dynamic Payload 108 GT26 Mode 32 kBit s ILBC Dynamic Payload ee ILBC Mode 13 3 kBit s G711a Codec Name POM G 11u Codec Name PCMU AVT Codec Name telephone event GT22 Codec Name Tee Gf23 Codec Name GT23 GF23 Mode 6 3 kBit s G726 Codec Name GT 26 GT 29ab Codec Name GT2a iILBC Codec Name 1LBC The configured dynamic payloads are used for outbound calls only where the SPA presents the SDP offer For inbound calls with a SDP offer SPA will follow the caller s dynamic payload type assignments A AVT Dynamic Payload AVT dynamic payload type Default to 101 G729ab Dynamic Payload G729ab dynamic payload type Default to 18 G726 Dynamic Payload G726 dynamic payload type Default to 108 G726 Mode G726 codec code rate which can be 16kBit s 24kBit s 32kBit s and 4OkBit s iLBC Dynamic Payload ILBC dynamic payload type Default to 98 ILBC Mode iLBC codec code rate which can be 13 3kbit s 15 2kbit s G71la Codec Name G 71la codec name used in SDP Default to PCMA G711u Codec Name G7 11u codec name used in SDP Def
16. after the time that set here Default to 5 seconds Range from 3 60 s If Always forward Busy forward and No answer forward are both enabled IP phone will implement always forward by priority That is to say all incoming calls will be forwarded to the always target number 34 ATCOM TECHNOLOGY CO LIMITED www atcom cn ATS10 Series UserManual atcom_ 5 5 2 3 Call Settings Call Settings Do Not disturb No Call Waiting Yes Block Call ID No Block Anc Call No Auto Answer No Y Do Not Disturb Whether to enable do not disturb function or not The phone cannot receive any incoming call but show the missed call informations if specifies it as Yes v Call Waiting Whether to enable call waiting function or not The phone can receive a new call even if it is in busy the time a new call is coming if specifies it as Yes v Block Call 1D Whether to enable block call id function or not The phone will call others as anonymous while enable it v Block Anc Call Whether to enable block anc call function or not The phone will reject anonymous caller while enable it v Auto Answer Whether to enable auto answer function or not The phone will answer the incoming call automatically through headset or handfree while enable it 5 5 2 4 Others Others Send Key r Send Key Specify the Key to send the number after pressing it and are optional 5 5 3 Voice 5 5 3 1 Echo Cancellation Ec
17. al atcom_ Contact ATCOM The Introduction of ATCOM ATCOM is the leading VolP hardware manufacturer in global market We have been keeping innovating with customer s needs oriented working with partners to establish a total solution for SMB VoIP with IP phone IP PBX and Asterisk cards With over 10 years experience of R amp D manufacturing and service in network and VoIP filed mission of creating the biggest value for IP terminals we commit ourselves in supplying the competitive IP phone and other terminals for IP PBX softswitch IMS NGN providers and carriers supplying the competitive total Vol P solution for SMB market We keep improving the customer s experience and creating the bigger value with our reliable products Until now our VolP products has been sold to over 60 countries and used by millions of end users Contact Sales Address Area C A2F Block 3 Huangguan Technology Park 21 Tairan 9th Rd Chegongmiao Futian District Shenzhen China 86 755 83018618 8888 Fa 86 755 83018319 E mail Sales atcomemail com Contact Technical Support 86 755 83018618 8011 E mail Support atcomemail com Website Address http www atcom cn Download Center http www atcom cn download htm ATCOM TECHNOLOGY CO LIMITED www atcom cn AT810 Series User Manual COM 1 AT810 Series Overview AT810 is almost the same with AT81LOP without PoE AT810 AT810P Tye POE __ Poweradapte
18. asnsanarnasnsnnannasusnnannannsunanurnnnnnnnnnnnnrnnnnnnnnnnnne 36 Dee O a reese eee eee ears ce eee eeeeeeeeeeaseseeeeeseeeses 37 5 6 WO Ca ee ecce arc ccerpe cc renee cereerrerereenccerreerreeneeereerrnercesrrercrsereeesreerreceee eens 38 5 6 1 Manual Update cece cccccc cece cece ee eeeeeeeeeeeeeeeeeeeeeeeseeneeeeeeeenags 38 5 6 2 Auto Provision wiccciscsnsasacennsswsssweedacennsnacedheeehiee need teehee eed aaa 38 5 6 3 Reset amp REDOOL ccc cece cece ceeee eee e eee eeeeeeeeeeeseeeengeeeeeeeeeeeeeneeeeggs 39 5 7 Phone BOOK sesesesessererererrrrersrerrrrrrererrrrrrerererrrrrrerererrrrrrererrrrrrrrern gt 39 DO Call 20 o E T 40 6 FAQ amp Irouble SNOOUNOeesesseiiiriseieiiisnnisinsatden eiaa aade eeii 40 6 1 Frequently Asked QuestionS esssssrerererrrrersrererrrrsrerrrrrrerererrrrersrerr gt 40 6 1 1 How to make a factory reSet cccccee eee e cece anna 40 6 1 2 Upgrade firmware under Safe MOdE ccccccseeeeeeeeeeeeeeneneeeeeeeees 41 6 1 3 How to make direct IP Call ccc cccccce cece cece eeeeeeeeeeeeeeeeeneeeeeteegs 41 6 2 Trouble SNOOTING cc cece cece cece eee eee e cence eeeeeeeeeeeeeeeeaeeeeeeeeegneeeetetnaaggney 41 6 2 1 The phone can t register successfully ccccee eee e cece ee eeeeeeeeeeeeeees 41 6 2 2 The phone can t obtain IP ACCIreSS ccc cccccee eee e eee eeeeeeeeeeeeeeeeees 42 ATCOM TECHNOLOGY CO LIMITED www atcom cn ATS10 Series UserManu
19. atcom AT810 series User Manual Version 1 3 2014 03 31 ATS10 Series UserManual SS atcom_ Release note Changed note Editor Date First Release Stefen 2013 1 25 1 1 Page 9 Packing List Jessie 2013 5 13 1 Add Ethernet Cable 1 5m Web Settings gt Account Jason 2013 8 29 Add parameters 1 Session Timer Enable 2 Early Update Enable 3 Caller ID Display 4 AutoSubscribeMWBEnable 5 Server List 6 Dns Mode 7 BIf List Uri 8 G711A 9 G711U 10 AVT 11 G722 12 G723 13 G729ab 14 iLBC 15 G726 16 16 G726 24 17 G726 32 18 G726 40 1 3 Web Settings gt Account Aimee 2014 3 31 Add parameter 1 SIP Redundancy Server ATCOM TECHNOLOGY CO LIMITED www atcom cn ATS10 Series UserManual atcom_ Content CO ATC ON asset ose E E A E E E E E E 1 AT810 Series Overvi W 0 ccc ccsscccssssccssscccsssecessescessescessescsssescssseccstsecestescesseeens 1 1 Interfaces ccc cccccc cece cece cece eee e ee ence eeeee eee eeeeeeeeeeeeeeeeeeagueeeeeseaggneeeeeenags 6 1 2 HAPAWALEC ccc ccc c ccc ce cece cece eee eee eee e eee eeeeeeeeeeeeeesesaeeeeeteeegeeeeeeeeseggueeneeeegas 6 Lo SONNO E E 7 1 4 Network senesesnenerererrerersrerrrrrrerrerrrrerererrrrersrerrrrerererrrrersrerrrrrrsrerrrren gt 7 1 5 Management and Maintenance ccccee cece ee eeeeee eens eeeeeneeeeeeeeeuueeeeetenegs 7 1 6 od KO 0 ee 8 1 7 Compliant Standard ccccccc cece ee ccee eee e eee eeeeeeeeeeeeeeeeeeeeeee
20. ault to PCMU AVT Codec Name AVT codec name used in SDP Default to telephone event G722 Codec Name G 22 codec name used in SDP Default to G722 G723 Codec Name G7 23 codec name used in SDP Default to G723 G723 Mode G723 codec code rate which can be 6 3kbit s 5 3kbit s G726 Codec Name G7 26 codec name used in SDP Default to G726 G729ab Codec Name G729ab codec name used in SDP Default to G729 iLBC Codec Name iLBC codec name used in SDP Default to iLBC 2 IT O mm T OZ zEr RZ 25 ATCOM TECHNOLOGY CO LIMITED www atcom cn ATS10 Series UserManual atcom_ 5 3 4 NAT Support Parameters NAT Support Parameters Enable Stun No Stun Server A Enable Stun Whether to use stun to discover NAT mapping or not B Stun Server Stun server to contact for NAT mapping discovery 5 4 Account 5 4 1 SIP SIP Display Name fs UserID 5006 Authenticate ID Po Password SIP Server SIP Port SIP Redundancy Server Use Outbound Proxy Outbound Proxy Server fs Outbound Proxy Port 5060 an So fa Register Expires 300 Subscribe Expires Transport Type UDP SIP 100Rel Require No Session Timer Enable Early Update Enable Caller ID Display Auto SubscribeMWiEnable Server List Common Dns Mode A Record 5 S R BLF List URI v Display Name The phone s display name it will be shown on the far end when dialing It will prefer to show the name set by
21. bers starting with Oor 1 Italso allows 411 911 and operator calls 0 O 49 11 1 2 9 xx 2 9 xxxxxx The following allows US style long distance but blocks 9xx area codes 1 2 8 xx 2 9 XXXXXX The following allows arbitrary long distance dialing but explicitly blocks the 947 area code 1 947 XXXXXXX 1 XXX XXXXXXX The following implements a Hot Line phone which automatically calls 1 212 5551234 SO lt 12125551234 gt The following provides a Warm Line to a local office operator 1000 after 5 seconds unless a 4 digit extension is dialed by the user P5 lt 1000 gt xxxx 5 5 Phone Setting 5 5 1 Preference 5 5 1 1 Output Volume 1 8 Output Volume 1 8 Handset Volume D SpeakerPhone Volume Fo Headset Volume Ao v Handset Volume Specify handset volume grade the higher the grade the louder will user hear from the handset Y SpeakerPhone Volume Specify speakerphone volume grade the higher the grade the louder will user hear from the speakerphone v Headset Volume Specify headset volume grade the higher the grade the louder will user hear from the headset 5 5 1 2 Input Gain input Gain Handset Gain 12 SpeakerPhone Mic Gain 12 Headset Gain 12 ea 31 ATCOM TECHNOLOGY CO LIMITED www atcom cn T AT810 Series User Manual atcom v Handset Gain Specify handset gain the bigger the gain the louder will the other end hear when the user is using the handset v S
22. d electronic The rim is a round with two arrows stands for recycles The number 20 stands for the years of environment protection Please note the years of environment protection is not discarding year nor usage life 1 8 Operating Requirement gt Operation temperature 0 to 45 C 32 to 113 F gt Storage temperature 5 to 55 C 23 to 131 F ATCOM TECHNOLOGY CO LIMITED www atcom cn AT810 Series UserManual ACCOM gt Humidity 10 to 90 no dew 1 9 Packing List Handse Power Ethernet Manual t line adapter AT810 1 1 1 1 Standar 1 1 5m d sede 1 1 Note Power adapter Input AC 100 240V 50 60Hz Output 12V 1 10 Installation Use Ethernet cable to connect the phone s WAN port and computer on the same switch the phone defaults to use DHCP to obtain IP from switch The following is the connection diagram of application user PC AT810 AT810 AT810 AT810 Steps to configure the phone via web gt Press Info button for several times user will see the information in sequence IP address Gateway and Account number gt Open web browser and key in the IP address to enter the configuration page ATCOM TECHNOLOGY CO LIMITED www atcom cn ATS10 Series UserManual SS atcom_ gt Click on admin to configure under admin mode The default username is admin for administrator and user for user They were defaults with no password User can set it in the webpage 1 11 Feet
23. du with CALLING showed on the LCD it means that the callee s phone is ringing If the callee answers the call the phone call will be established and the LCD will show the calling time and the callee s number v Use the headset l Press the headset then input the number with the keyboard and press or Dial to send the number After hearing the tones of du du with CALLING showed on the LCD it means that the callee s phone is ringing If the callee answers the call the phone call will be established and the LCD will show the calling time and the callee s number 16 ATCOM TECHNOLOGY CO LIMITED www atcom cn v v ATS10 Series UserManual SS AECOM 2 Input the number then press the headset button the phone will dial the number automatically After hearing the tones of du du with CALLING showed on the LCD it means that the callee s phone Is ringing If the callee answers the call the phone will be established and the LCD will show the calling time and the callee s number Use the phone book 1 Press Pbook button to enter the content select the item CURRENT then use the keys and to find the certain contact When the LCD shows the message of the right contact dial to the number by pressing the Menu Enter button twice or pressing button Dial or making one of the three modes handset handfree and headset active 2 Pres
24. duct name protocol software version hardware version MAC address and serial number Network information Shows the type of web connection the current IP the current netmask current gateway primary DNS secondary DNS host name and the domain Account information Shows the registration state proxy user id the message waiting status last registration time and next registration time 5 2 Network 5 2 1 Basic There are 3 ways for AT810 series to connect to the internet DHCP Static and PPPOE please choose one according to the actual situation Network Basic user a DHCP 5 Static IP IP Address Subnet Mask Default Gateway Primary DNS PPPoE UserName Password A DHCP the IP phone will get IP address from DHCP server user do not have to fill in the data of IP address net mask etc J ust choose DHCP and submit B Static IP If the ISP provides user with the fixed IP address please choose static and fill in the correct information of IP Address Net mask Gateway Primary DNS etc If user does not know them please refer to the ISP provider or the network management stuff Parameters 1 IP Address fixed IP address 2 Subnet Mask WAN net mask 3 Default Gateway Set Default gateway IP address 4 Primary DNS Set primary DNS address 5 Secondary DNS Set alternative DNS address C PPPoE When user want to use PPPoE select PPPoE and makes the phone s WAN interface connected to the Et
25. e input characters or symbols such dials will be rejected 2 It will wait for input if there are more than one rule match user s enters 29 ATCOM TECHNOLOGY CO LIMITED www atcom cn ATS10 Series UserManual ECO 3 It will send the number directly if the input is timeout 4 It will send the number directly if user presses the key v Syntax 1 x Stands for a digit range from 0 to 9 2 Stands for a range For examples 389 stands for 3 or 8 or 9 3 6 stands for 3 or 4 or 5 or 6 235 8 stands for 2 or 3 or 50r 6 or 7 or 8 or 3 Stands for the previous one digit could be repeated For example 01 the numbers match this rule are 01 011 0111 and so on 4 lt gt The replace rule For example lt 8 1650 gt xxxxxxx stands for any numbers begin with 8 and the length Is 7 the first 8 will be replaced by 1650 and dialed out then Such as dialing 8551212 the phone will dial 1650551212 at last 5 7 Stands for playing an outside dial tone For example 9 1xxxxxxxxxx user will hear an outside dial tone when user press the first key 9 until the following key 1 is been pressed 6 P Stands for the number which is forbidden to dial For example 137XXXxXxXxxx stands for forbidding user to dial numbers whose length is 11 and begin with 137 For example Set the dial plan as XxXxxxxx xxxx 9 1xxxxxxxxxx 00xxx The syntax above contains
26. essegnueeeeeeeggs 8 1 8 Operating Requirement s seserererrrrererererrersrerrrrerererrrrersrerrrrrrererrrrer 8 FIPO LS A EEEE ETE 9 1 10 Installation enennnnenenennrnenererrrrrrerererrrrsrerrrrrrererrrrrrrrerererrrrrrsrerrrren 9 LLL Fern talaton sty Ul O ara 10 1 11 1 Desktop position seneresrererererrrrersrerrrrrrererrrrrrersrrrrrrererererrer 10 LIL Vall OOS O asnccanteaesaneeencsenesaueanseeausancenetsenrsaucaaseeanaatecoseseseseect 11 2 EN a 8 IP PRONG ee E One ne ree 12 3 Menu OperatlO N een nm ee eee 14 4 Basic FUNCTIONS and operationS 0 0 ee cccescceessccessssecsssssesssseecesssseessseeeens 15 4 1 Answer the callS cc cece cece esse cence eee eeeeeeeeeeeeteeeeeeeeeeseeeneeeeeeetsseggnrenngs 15 42 Make Gaus eriiritiiiririr iiia AraAAAAAANARRAARAANAAA AAAA AAANAAANAAIAN R A AN A A ANA J 16 Ao RN OO e a E E E E 17 AA Ca TTAN S T e EEE EEEE EE cence 17 4 5 Mute anannanennenennurnrnerrrrerrerrrrrrrrrnrrrrnrrrrerrrrrrrrrrrrerrrrerrrrrrrrrrrrsrrrrerrrrene 18 4 6 Call Hold nennnnunenenennunennrerrrrersrerrrrerererrrrrrsrerrrrererersrrrrrrerererrrrerererene 18 4 7 3 way conference call ssseserererrrrerererererrrrrrsrerrrrersrrrrrrrrererrrrerererene 18 4 8 Call H StOTY senenenenneneneruerrrrererrrrrrerererererrrrererrrrrrersrrrrrrrrerrrrrrerererrne 19 aB eede e AN E E 19 4 10 Access Mode ssssenerererrrrersrerrrrerererrrrrrerrrrrrerererrrrerrrrrere
27. f 8 12 incoming call indicator When the phone is in standby without any incoming call the indicator is Off When there is a missed call this indicator blinks When there is an incoming call this indicator blinks When there is a new voicemail the indicator blinks Monday to Sunday indicator The correct day will be on while others will be off This is the multi function key gt In standby mode press Menu Enter to enter the Menu gt In functional menu press Menu Enter to confirm selection Press Info to check network and registration status Press Pbook to enter the phone book and add or delete or edit Press History button to check call history including incoming calls outgoing calls and missed calls Exit button gt When dialing press Exit to delete the dialed number and so user can dial a new number gt In functional menu press Exit to exit current menu and return to the upper one conference key When user want to realize conference call press CONF button and key in the third part number Transfer key when need to transfer the current call to others 13 ATCOM TECHNOLOGY CO LIMITED www atcom cn ATS10 Series UserManual atcom_ pressit Press Hold to hold the call when talking once more to recover Mute key Press Mute user could hear the voice from the other end but he could not get any voice from user 21 23
28. fore the end of the month in other words the last occurrence of lt weekday gt in that month Optional values inside are assumed to be 0O if they are not specified Midnight means 0 0 0 of the given date E G start 4 1 7 8 00 00 end 10 1 7 9 00 00 save 1 Start time is 1st April Sunday 8 00 00 am End time is 1st October Sunday 9 00 00 am The display time will be 1 hour early than the standard time v Manual l 2 Set Local Date YYYY mm dd Manually set local date Set Local Time HH mm ss Manually set local time 33 ATCOM TECHNOLOGY CO LIMITED www atcom cn ATS10 Series UserManual atcom_ In manual mode IP phone will resume to the manual time value after a reboot or power off 5 5 2 Features 5 5 2 1 Speed Dial Spead Dial Speed Dial 2 Speed Dial 3 Speed Dial 4 Speed Dial 5 Speed Dial 6 Speed Dial T Speed Dial Speed Dial 9 Set speed dial number for 2 9 For example set 6750 for key 2 then user can call 6750 by call 2 5 5 2 2 Call Forward Call Forward Always Target Busy Target No Answer After Ring Time 5econds 5 v Always Target To set a target number that forward all the incoming call to v Busy Target To set a target number that forward the incoming call when user s phone is busy v No Answer To set a target number that forward the incoming call when no one answer it v After Ring Time Seconds Forward the incoming call to the no answer target
29. handset mode headset mode and handfree mode pick up the handset to switch to handset mode and press the handfree button to switch into the handfree mode 4 2 Make Calls v Use the handset l Pick up the handset then input the number with the keyboard and press or Dial to send the number After hearing the tones of du du with CALLING showed on the LCD it means that the callee s phone is ringing If the callee answers the call the phone call will be established and the LCD will show the calling time and the callee s number Input the number then pick up the handset the phone will dial the number automatically After hearing the tones of du du with CALLING showed on the LCD it means that the callee s phone is ringing If the callee answers the call the phone call will be established and the LCD will show the calling time and the callee s number v Use the handfree button lis Press the Speaker Phone button then input the number with the keyboard and press or Dial to send the number After hearing the tones of du du with CALLING showed on the LCD it means that the callee s phone Is ringing If the callee answers the call the phone call will be established and the LCD will Show the calling time and the callee s number Input the number then press the handfree button the phone will dial the number automatically After hearing the tones of du
30. hernet interface of the modem and then configures the 21 ATCOM TECHNOLOGY CO LIMITED www atcom cn ATS10 Series UserManual ECO user name and password provided by ISP Parameters 1 Username Set account user name 2 Password Set account password Notice 1 After configuration please click on submit to effect the change 2 Ifthe IP address is changed after effecting the configuration user will have to get to the webpage with the new IP address 5 2 2 Advance 5 2 2 1 Web Server Web Server Admin Password User Password HTTP Port ou A Admin Password To set admin webpage access password the default username for admin webpage is admin B User Password To set user webpage access password the default username for user webpage Is user C HTTP Port To set port for HTTP the default is 80 If change it user will have to input http ip address to open the interface again For example AT810 s IP is 192 168 1 201 and HTTP port was set as 8080 Then user has to type http 192 168 1 201 8080 in web browser to enter AT810 webpage 5 2 2 2 VPN VPN VPN Enable No VPN Type L2TP Tunnel Server Address User Name Password VPN Enable Whether enable VPN or not VPN Type L2TP VPN without IPsec authentication Server address VPN server address Username VPN account s username moo WwW Pp Password VPN account s password After applying the settings the phone wil
31. ho Cancellation VAD Na CNG Yes Y VAD Whether to enable VAD Voice Active Detection or not G729 Payload length can not be set over 20ms while enable it Y CNG Whether to enable CNG Comfort Noise Generator or not If mute the phone and set VAD as yes the phone will send comfort noise to remind the other one that the call is remain in force 35 ATCOM TECHNOLOGY CO LIMITED www atcom cn ATS10 Series UserManual ECO 5 5 3 2 Jitter Buffer Jitter Buffer Type Fixed Min Delay g Max Delay 300 Normal Delay 120 v Type Specify type for jitter buffer Adaptive or Fixed The SPA can buffer incoming voice packets to minimize out of order packet arrival This process is known as jitter buffer v Min Delay The minimum delay of the jitter buffer Range from O to 997 The default value is O v Max Delay The maximum delay of the jitter buffer Range from 2 to 999 The default value is 300 v Normal Delay It is used as fixed delay which should be between min delay and max delay Range from 1 to 998 The default value is 120 5 5 4 Ring Notes Ring tone must be wav file 6k sampling rate 8 Bitutaw compression File size should 200K bytes Upload Ring Tone ales Upload Ring Tone Type User Define 1 Delete Administrator can upload 2 user define rings for AT810 The ring file should be wav 8k 8bit u law and no larger than 200kb 36 ATCOM TECHNOLOGY CO LIMITED www atcom cn ATS10 Series UserManual
32. ialed calls 1 4 Network gt WAN port Static IP DHCP and PPPoE gt PC port Bridge mode gt Supports VLAN DATA VLAN and VOICE VLAN gt Supports L2TP VPN gt Supports Qos Qos supports Diffserv gt Supports NAT 1 5 Management and Maintenance gt gt Supports safe mode and firmware updating under safe mode Supports different level user management ATCOM TECHNOLOGY CO LIMITED www atcom cn ATS10 Series UserManual atcom_ gt Configuration via web keyboard gt Firmware and configuration file auto provision gt Firmware and configuration updating via HTTP FTP and TFTP gt Supports system log and call log 1 6 Protocol gt IEEE 802 3 802 3u 10 Base T 100Base TX gt PPPoE PPP over Ethernet gt SIP RFC3261 RFC3262 RFC3263 RFC3264 RFC3265 RFC2543 RFC3489 RFC3842 RFC3515 RFC2976 RFC3428 RFC2327 RFC2782 RFC1889 TCP IP Transfer Control Protocol Internet Protocol RTP Real time Transport Protocol RTCP RTP Control Protocol SRTP Secure Real time Transport Protocol VAD CNG Voice Activation Detection Comfort Noise Generaror DNS Domain Name Server TFTP Trivial File Transfer Protocol HTTP Hypertext Transfer Protocol VV VV VV VV WV FTP File Transfer Protocol 1 7 Compliant Standard gt CE EN55024 EN55022 gt Comply with ROHS in EU gt Comply with ROHS in China 9 Explanation The letter e is the first letter of environment an
33. installation instruction 1 11 1 Desktop position Put the bottom side of the IP phone upside and press the plate with letter PUSH into the slot please refer the picture as below B Repeat A and B It is the right picture of putting on desk after fixing the two feet below C Disassemble the feet Press the plate with word PUSH and pull the feet with the direction of arrow When the plate is pull out of the slot there will be a sound of pa user can take off the feet 10 ATCOM TECHNOLOGY CO LIMITED www atcom cn ATS10 Series UserManual SS AECOM 1 11 2 Wall position A Put the bottom side of the IP phone upside and push the plate with letter PUSH into the slot please refer the picture as below Fz Attention Please rotate the hook to the position as in picture with a coin or other tools D Disassemble the feet way Press the plate with word PUSH and pull the feet with the direction of arrow When the plate is pull out of the slot there will be a sound of pa user can take off the feet ATCOM TECHNOLOGY CO LIMITED atcom cn AT810 Series UserManual atcom_ 2 Keypad of IP Phone 1234 5 6 7 8910n 12 am sai me er a TETT SUN MON TUE WED THU FRI 13 ____ 14 15 16 eT ii O O O 17 ner Inf Pbook History O Q 18 Haid XFER CONE Exit 19 i 20 E e a je 24 e u 25 29 2r 26 Key
34. l ECO 5 2 2 6 Syslog Syslog Enable Syslog Yes Log Level Error Syslog Server Port Ald A Enable Syslog Whether to enable syslog or not B Log level None Alert Critical Error Warning Notice Info Debug Debug level is the most detailed C Syslog Server Syslog Server address which is a domain name or an IP address D Port Syslog port which usually is 514 5 3 Sip Setting 5 3 1 Sip Timer Values Sip Timer Values gt Sip T1 RFC 3261 T1 value RTT Estimate Range from 0 to 64 The default value is 0 5 B Sip T2 RFC 3261 T2 value Maximum retransmit interval for non INVITE requests and INVITE responses Range from O0 to 64 The default value is 4 C Sip T4 RFC 3261 T4 value Maximum duration a message will remain in the network Range from O to 64 The default value is 5 D Reg Retry Intvl Interval to wait before the phone retries registration again after encountering a failure condition during last registration Range from O to 65535 The default value is 8 E Sub Retry Intvl Subscribe message s re sending interval after a failure Range from O to 65535 The default value is 10 5 3 2 RTP Parameters RTP Parameters RTP Port Min 16364 RTP Port Max 16462 RTP Packet Size ms 10 24 ATCOM TECHNOLOGY CO LIMITED www atcom cn T AT810 Series User Manual atcom A RTP Port Min Minimum port number for RTP transmission and reception Range from 1 to 65535 Default to 16384 B R
35. l reboot The VPN IP will show on the System Status page 22 ATCOM TECHNOLOGY CO LIMITED www atcom cn ATS10 Series UserManual atcom_ 5 2 2 3 VLAN VLAN You should receive the tagging values of a virtual LAN from your provider Wrong settings will require factory reset Use VLAN Tagging No Voice VLAN Identifier 1 4094 1 Voice VLAN Priority 0 a Data VLAN Identifier 1 4094 1 Data VLAN Priority U Use VLAN Tagging Whether to use VLAN virtual local area network or not Voice VLAN Identifier 1 4094 Set voice VLAN ID range from 1 to 4094 Voice VLAN Priority Set the voice VLAN level range from O0 to 7 Data VLAN Identifier 1 4094 Set data VLAN ID range from 1 to 4094 Data VLAN Priority Set the data VLAN level range from 0 to 7 moo WwW gt 5 2 2 4 Port Link Port Link WAN Port Link Auto negotiate vt PC Port Link Auto negotiate e A WAN Port Link Auto negotiate Full duplex LOMbps Full duplex LOOMbps Half duplex LOMbps Half duplex 100Mbps B PC Port Link Auto negotiate Full duplex 10Mbps Full duplex LOOMbps Half duplex LOMbps Half duplex 100Mbps 5 2 2 5 Qos Qos SIP Qos 0 63 ne Voice Qos 0 63 0 A Qos Quality of service B SIP Qos Quality of service for SIP Diffserv integer ranges from O to 63 Voice Qos Quality of service for RTP Diffserv integer ranges from 0 to 63 23 ATCOM TECHNOLOGY CO LIMITED www atcom cn ATS10 Series UserManua
36. nistrator mode Web address the phone s IP index asp User Name admin Password default password Is none B User mode Web address the phone s IP userasp User Name user Password default password Is none 5 Web settings Input phone s IP addresses in the web browser and press the Menu Enter button it will go to the web interface of the user mode Click on admin at right of the web page user can config the phone from the web then System Status System Status System Status System Status Network Product Information SIP Setting Product Name AT810 Protocol Arrcnint 5 1 System status System Status System Status System Status user System Status Network Product Information SIP Setting Product Name AT810 Protocol Account Software Version 2 2 1 Hardware Version Phone Setting Mac Address 90 09 45 60 50 90 Serial Number Update Phone Book Network Information Call Log Type Static IP Current IP Current Netmask Current Gateway Primary DNS Secondary DNS Host Name Domain VPN State Disable VPNIP Account Information Registration State Not registered Proxy UserID Message Waiting Last Registration At Next Registration In ATCOM TECHNOLOGY CO LIMITED www atcom cn ATS10 Series UserManual atcom_ This page shows the current basic information of the IP phone like the product information network information and account information Product information Shows the pro
37. or disable AVT codec support in this account G722 enable or disable G722 codec support in this account G723 enable or disable G723 codec support in this account G729ab enable or disable G729ab codec support in this account iLBC enable or disable iLBC codec support in this account G726 16 enable or disable G726 16 codec support in this account G726 24 enable or disable G726 24 codec support in this account G726 32 enable or disable G726 32 codec support in this account G726 40 enable or disable G726 40 codec support in this account atcom Prefer Codec Select a preferred codec for all calls such as G711u G711la G729 G722 G7223 G726 iLBC and so on However the actual codec used in a call still depends on the outcome of the codec negotiation protocol User Prefer Codec Only Whether to use the preferred codec only for all calls or not If select yes the call will fail if the far end does not support this codec DTMF Tx Method Select the method to transmit DTMF signals to the far end InBand RFC2833 and INFO Defaults to RFC2833 ATCOM TECHNOLOGY CO LIMITED www atcom cn 28 ATS10 Series UserManual atcom_ 5 4 3 Call Feature Setting Call Feature Setting Message Waiting Yes Y Pickup Service Code kE UDP Keep Alive Enable Wo UDP Keep Alive Intvl 15 Default Ring l r SRIP Off v Message Waiting Whether to prompt if there is a voicemail S Pickup Service Code To set the code
38. pad Map of AT810 AT810P Description of indicators and buttons Network status indicator gt When the network connection is successful it s on gt When the network connection is unsuccessful it blinks Network mode indicator gt Number 3 stands for DHCP When the IP phone gets IP address in DHCP mode the indicator is on or it blinks gt Number 5 stands for Static when the IP phone gets IP address in Static mode the indicator is on or it blinks ATCOM TECHNOLOGY CO LIMITED www atcom cn 12 ATS10 Series UserManual atcom_ in PPPOE mode the indicator is on or it blinks Answering mode indicator gt Number 2 stands for answering call with handset gt Number 4 stands for answering call in handfree mode gt Number 6 stands for answering call with headset Mute indicator When the phone is muted this indicator is on or it s off Protocol indicator When the register is enabled and the phone successfully register to SIP server this indicator is on When the register is enabled but the phone does not successfully register to server this indicator blinks When the register is disabled this indicator is off Missed call indicator When there is a missed call this indicator will be on and it will turn off when user checks the missed call information Voicemail indicator When there is a new voice mail this indicator will be on only after all the voicemail have been checked this indicator will turn of
39. peakerPhone Mic Gain Specify speakerphone mic gain the bigger the gain the louder will the other end hear when the user is using the speakerphone v Headset Gain Specify the headset gain the bigger the gain the louder will the other end hear when the user is using the headset 5 5 1 3 LCD LCD Backlight Level High Backlight Time Seconds 10 keypad password CIL Y Backlight Level Specify the level of the blacklight Off Low High Y Backlight Time Seconds Specify the duration that the blacklight will be on for v Keypad password To set a password when press MENU button on keypad 5 5 1 4 Control Timer Values Seconds Control Timer Values Seconds Interdigit Long Timer 10 Interdigit Short Timer J Reorder Delay 5 v Interdigit Long Timer If the numbers or characters input are not finished and they have not matched the full dial plan the phone will wait for the long time that have been set and then dial them out automatically It ranges from 1 to 64 the default value is 10 v Interdigit Short Timer If the numbers or characters input have matched the full dial plan the phone will wait for the short time that have been set and then dial them out automatically It ranges from 1 to 64 the default value is 3 v Reorder Delay Delay after far end hangs up before reorder tone Is played 0 means playing it immediately It ranges from O to 99 the default value is 5 32 ATCOM TECHNOLOGY CO LIMITED www atcom cn
40. r AT810 Oo o Nwo Standard accessory AT810P Optional accessory 1 1 Interfaces gt gt gt gt gt 1 2 Hardware gt gt gt gt gt Power input DC 12V 500mA WAN RJ45 port PC RJ45 port Headset port RJ9 port Handset port RJ9 port LCD Block code LCD FLASH 8M RAM 16M CPU 262MHz Dual Core LED indicator 1 Status Light ATCOM TECHNOLOGY CO LIMITED www atcom cn ATS10 Series UserManual atcom_ 1 3 Software gt gt gt gt gt gt gt gt gt gt gt gt gt Supports Sip 2 0 RFC3261 and other related SIP RFCs Supports web control Supports Syslog Supports G 711A U G722 G 723 G 726 G 729 iLBC Codec Supports STUN Supports 1 SIP account Supports SIP domain SIP authentication Supports DTMF Inband RFC2833 and Info Supports voicemail Supports dial rule IP to IP call Supports network time synchronization NTP Supports speed dial Supports Call Forward Call transfer 3 way conference Call hold Call waiting Redial gt gt Supports VAD CNG Jitter Buffer Supports DND Do Not Disturb Auto Answer Blacklist Block Call ID Block Anonymous Call gt Supports HTTP FTP TFTP updating the configuration and firmware gt Supports auto provision for config file upgrade gt Supports phone book with 100 whitelist records and 50 blacklist records gt Supports call log with 50 answered calls 50 missed calls 50 d
41. rrrrerererene 19 a WOD ONO an E E A AE AEE 20 s DY AEE A e E TTET EEEE TT 20 L N WNO ao E E E T T EE EEO ETES 21 Ded Bas l steceunceneceneconecuueseneesussnuesecesnccduedeneceurcsuresectsinieeeeneeeaenne eee 21 DAL PO WON neencccccesccssasesescseeensneseecoeeenssececseeensneseeeseeensasecesecesascecest 22 sepe ege n N e EEPE 24 speme oTe E ic cenccscccesesnnnsaescusssnccsncsesesenessassussenecsacsousscsmnres 24 5 3 2 RTP Parameters nnnsanannnnnrnnrrnrrnrrrrrrrrnrrrrrrnrrrrrrnrrrrrrrrnrrerrrnrnne 24 D023 OOP PaO 1 Des a EEE 25 5 3 4 NAT Support ParameterS cece ccc cc cece eee cece sees eeeeeeeeeeeeeeeeesaaaees 26 5 4 ACCOUN sain mannnnnnanncnannaoninnnannannnnnonnonnnnnamnannnnannnnannnonnnnannannanoonnnnannnannee 26 Ged OUP e caaaenaanan pees seneeeeeene enn anasaneaaneeeesnnncasaanaaanesaaaeeneeenaaanennaaenneees 26 5 4 2 Codec Configuration s seserererrrrerererrrrererrrrrrerererrrrrrerererrrrerr gt 28 5 4 3 Call Feature Setting connicncccnscnnnenncsnnncnnnsansanercnonsanscnencnnneanccnecconcsn 29 ATCOM TECHNOLOGY CO LIMITED www atcom cn ATS10 Series UserManual atcom_ D4 A Dial Plaice EEEE EESO EOE 29 5 5 Phone Setting essssererererrrrersrerrrrrrsrererrrrererrrrrrrrsrerrrrrrrrerererrrrererr gt 31 5 5 1 Preference errre ccc cccccee esse cece EEEE EEEE EEE EEEIEI TETERE ETET EE ERTTE 31 Dee PO aaa EEATT ERANA ATTIVIT TFET EEE EEE ERRE 34 a VOO E EE EEEE S 35 5 5 4 R NQ asasssusnssnssnsensrn
42. s Pbook button to enter the content select the item SEARCH then input the name saved in the phone book earlier who user want to dial press button Menu Enter to ensure the operation When the LCD shows the message of the right contact user could dial to the number wanted by pressing the Menu Enter button twice or pressing button Dial or making one of the three modes handset handfree and headset active Use the History Press History key to enter the content select one of the three kinds of record DIALED RECEIVED or MISSED Press Menu Enter key to enter the content use the keys and to find the certain contact After finding out the certain number user can dial to the number wanted by pressing the Menu Enter button twice or pressing button Dial or making one of the three modes handset handfree and headset active 4 3 Hang up v Handset hang up When calling under handset mode put the handset back to hang up Handfree hang up When calling under handfree mode press button handfree to hang up Headset hang up When calling under headset mode press button headset to hang up 4 4 Call Transfer v Attended transfer Attended transfer allow user to speak to the third part before transfer If Ais using AT810 talking with B B wants to speak to C with A s help of transferring The operation steps are 17 ATCOM TECHNOLOGY CO LIMITED
43. t uses to replace which is the characteristic part of the IP address when dialing If you want to call 192 168 1 100 just press 192 168 1 100 and press key to dial it out 6 2 Trouble Shooting 6 2 1 The phone can t register successfully v Check the IP address and if the mode of WAN port is DHCP please make sure the DHCP server is in service v Check the gateway Check the DNS v Make sure the information of the account is consistent with which offered by the service supplier lt Make sure the SIP server is on v Check the port of the SIP server whose default value is 5060 41 ATCOM TECHNOLOGY CO LIMITED www atcom cn ATS10 Series UserManual atcom_ 6 2 2 The phone can t obtain IP address S Make sure the cable has been connected to the WAN port of the phone S Make sure the cable and the switch s port that connected with the cable is available v Make sure the DHCP server is on and there are some assignable IP addresses in the address pool v Try to change the WAN port mode as Static 42 ATCOM TECHNOLOGY CO LIMITED www atcom cn
44. ual atcom_ aI WAN eo stearic oo ee ee 0 NS ee gt Ye po TEA NETMASK ee ae e SERNAME po PASSWORD C o SIPSERVER o PORT a NUMBER S o o PasswoRD o e e a po REGISTER Jooo o ON FR SYSTEM TIME e po REBOOT S o SET DEFAULT PO o DSP HANDSET VOLPE pC EADSET VOL o o SPEAKER VOL d e a ooo RING TYPE d O 4 Basic functions and operations 4 1 Answer the calls When there is an incoming call the phone will remind user with ring There are 3 ways to answer the call v Answer by handset Pick up the handset and talk with the caller If user wants to hang up just put back the handset If user wants to switch in handset mode headset mode and handfree mode just press the handfree button or the headset button Be attention only after done the switch can user put the handset back or the call will be ended 15 ATCOM TECHNOLOGY CO LIMITED www atcom cn ATS10 Series UserManual atcom_ v Answer by handfree Press the handfree button in the phone and talk with callers by built in Micro phone and Speaker If user wants to switch in handset mode headset mode and handfree mode pick up the handset to switch to handset mode and press the headset button to switch into headset mode v Answer by headset Keep the headset connected with the RJ9 headset jack when there is an incoming call press the headset button on the IP phone and then user can talk with the caller by the headset If user wants to switch in
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