USER MANUAL - Support Technique AURES
Contents
1. WWOXSE w 1 w pej 0651 USETHE CORRECT AC RANGE INOLLOS S Od W C 48 TL60 TL80 user Manual CUSTOM 7 SPECIFICATIONS 7 6 Power supply dimensions cod 964GE010000362 for TL80 optional Length 159 mm Height 38 mm Width 95 mm 95 0 AK AK LI u LI YN INdINO RO EAR ON A 5 5 usa L U o lt lt lt lt i 1 I NI n n n n n n amp NN 7 N T e gt Y Ci a CYnnnnmnmnmnnnnmnnmnmnnnnu 3 3 3 D vv 2 2 Y NK 2 NV NK NV YUV in CY AAANAMNnmMNNAMNmMNNANMNmMMNNAN y vv 2 NK KV KU ANA OE a EN a o NA AE NT nnnnnaannanananaao Y lu 1 of NA ND NJ Na2. CUSTOM User TL60 80 25 4 26 TL60 TL80 user Manual CUSTOM 5 CONFIGURATION 5 5 1 Configuration mode To enter the configuration mode and print a SETUP report with the operating parameters of the printer proceed as follows During power up hold down the FEED key while the wiring is plugged into the power supply connector of the printer apon wud YILNNOD 1n9 dada 30098 30098 H3avo11008 dNLIS HALNIHd wo NNOD NO H3MOd Leod jeuuioN 0 paiqesia 49 suon ay The device prints setup report CUSTOM User Manual TL60 TL80 27 5 CONFIGURATION PRINT FEED IE 2 ejupneg Hsnd pee 3009S 30008 H3QV07 1008 LNIHd H3dvd NO H3MOd HILNNOD 1n9 UVHIdNAL 3OVLIOA H31NIHd 0 N 4 NIHd dmes dis HSNd 1S va pee dnjes 181uF Ler9d jeuuon Ido 51 g LI V pejgesig HI Proceed with the configuration by
3. Wide the blocking lever for cutter unit and rotate the cutter unit up 38 TL60 80 user Manual CUSTOM Wide the blocking lever for cutter unit and rotate the cutter unit up CUSTOM ATTENTION Do not touch the head heating line with bare hands or metal objects Do not perform any opera tion inside the printer immediately after printing because the head and motor tend to become very hot 6 MAINTENANCE ATTENTION Do not use alcohol solvents or hard brushes Do not let water or other liquids get inside the machine To remove paper scraps use tweezers or compressed air Carefully clean the paper path by using compressed air Remove any scraps of paper and the accumulated paper dust on the printing roller and on the area around the sensors User Manual TL60 1 80 39 6 MAINTENANCE CASE ATTENTION Do not use alcohol solvents or hard brushes Do not let water or other liquids get inside the machine To clean the machine use pneumatic air or soft cloth 40 TL60 TL80 user Manual CUSTOM 6 MAINTENANCE 6 4 Upgrade firmware 7 Select the serial communication port ex COM1 Select the system communication port xl Avaible port WARNING During communication between printer for the firmware update it is strictly forbidden OK to disconnect the communication cable or to remove Is the power supply of the devices not to endanger the
4. 60 printer proceed as follows Open the printer see previous paragraphs Liftthe unblocking lever for the rubbed roller and remove possible scraps of paper from the front side and from the paper infeed opening WARNING It s not possible to lift the blocking lever for rubbed roller without lifting the cutter unit 36 TL60 TL80 user Manual CUSTOM 6 6 2 Planning of cleaning operations The regular cleaning of the device keeps the print quality and extends its life The following table shows the recom mended planning for the cleaning operations EVERY ROLL CHANGE Rollers Use isopropyl alcohol EVERY 5 ROLL CHANGES Paper path Use compressed air or tweezers EVERY 6 MONTHS OR AS NEEDED Printer case Use compressed air or a soft cloth If you use the device in dusty environments you must reduce the intervals between the cleaning operations For specific procedures see the following pages CUSTOM User Manual TL60 TL80 37 6 MAINTENANCE 6 3 Cleaning ROLLERS ATTENTION Do not touch the head heating line with bare hands or metal objects Do not perform any opera tion inside the printer immediately after printing because the head and motor tend to become very hot ATTENTION Do not use alcohol solvents or hard brushes Do not let water or other liquids get inside the machine Clean the dragging roller by using a soft cloth moistened with isopropyl
5. 29 5 3 Printer e YT 30 5 4 Printer 31 5 5 Hexadecimal d m P 2 c 34 6 MAINTENANCE kisa ss sin nasa sa a al 35 A aO dd 35 6 2 Planning of cleaning operations a HO 37 6 3 a dr tf MES 38 6 4 Upgrade MONI ite Fe et 41 SPECIFICATIONS 1 rerit A A AA 43 7 1 Hardware ernennen een ana 43 7 2 Character Specifications 45 7 3 Printer dimensions 60 5 aida 46 7 4 Printer dimensions 180 9 47 7 5 Power supply dimensions cod 964GE010000335 for TL60 48 7 6 Power supply dimensions cod 964GE010000362 for TL80 49 7 7 Paper specification iia iia 50 7 8 Character sels iia ae RA a a 51 8 CONSUMABLES 59 VAGGESSORIE SH An I 61 CUSTOM User Manual TL60 TL80 5 TABL
6. an A A je a Ss HW o 95 5 5 al NAO NA NI NA 2 3 0 SD y Y Y 32 0 4 5 CUSTOM User Manual TL60 TL80 49 7 SPECIFICATIONS 7 7 Paper specifications TL60 MODELS The following figure shows a sample paper with alignment notch placed on the non heat sensitive side of paper paa Jed d jo 09 LVIH NON gez 015 3ALLISN3S Dimensions mm 50 minimum distance TL80 MODELS The following figure shows a sample paper with alignment notch placed on the non heat sensitive side of paper o m 5 55 di 235 lt I o 5 Q o o Dimensions mm m 55 minimum distance 50 TL60 80 user Manual CUSTOM 7 SPECIFICATIONS 7 8 Character sets The printer has 3 fonts of varying width 11 15 and 20 cpi which may be accessed through programming or control characters Each of these fonts offers the following code tables PC437 PC850 PC860 PC863 PC865 PC858 PC866 VISCII U D P PC437 CODE TABLE Usa Standard Europe 175 o o 8 mls 3 I CUSTOM User Manual TL60 80 51 7 SPECIFICATIONS 850 CODE TABLE Multilingual Char Hex Dec 191 52 TL60 TL80 user Manual CUSTOM 7 SPECIFICATIONS PC860 CODE TABLE Portuguese gt X 143 O a a CUSTOM Us
7. INTRODUCTION 8 TL60 TL80 user Manual CUSTOM 2 DESCRIPTION 2 DESCRIPTION 2 1 Unpacking the printer Remove the printer from its carton being careful not to damage the packing material so that it may be re used if the printer is to be transported in the future Make sure that all the components illustrated below are present and that there are no signs of damage If there are contact Customer Service Installation instructions Power supply cable 2 ways Paper roll Fastening screws for paper roll holder support 5 Printer paper roll holder PSN gt support 6 Protection packing shell 7 Box Open the printer packaging e Take out the paper roll e out the installation in structions e Take out the power supply cable e Lift the protection packing shell and take out the printer e Keep the box packing mate rials in the event the printer must be transported shipped in the future CUSTOM User Manual TL60 TL80 9 2 DESCRIPTION 2 2 Printer component TL60 Paper roll pin Printer chassis PRINT key FEED key Serial interface connector Power supply connector Status led USB interface connector Paper presence sensor Paper in 14 Unblocking lever for cutter unit Paper out Printing head 55 Cutter unit Paper roll holder support gt Oo NONS UNa e X di os 10 T
8. Cancel proper functioning of the printer com Selected port Note The latest firmware of the printer is available in the download area of the web site www custom biz File psw Note Install on the PC used for printer upgrading the UPGCEPRN software available in the download area of the web site www custom biz Data flush status 71 UPDATE VIA SERIAL INTERFACE Uparade status Port config P roce ed as fol low S Ready to start Communication port not init 1 Print the SETUP report see chapter 5 2 Switch OFF the printer 3 Connect the printer to the PC using a serial cable 8 Detecting and setting of the parameters necessary see paragraph 3 3 for serial communication are performed automatically 4 Switch ON the printer and then updating begins 5 Start the software UPGCEPRN 9 After a few minutes a message on the screen warns 6 Select the update file PSW location that the update is completed Firmware rel None Printer type None Upgrade succesfully completed Hardware rel None Selected port None N Mess PSW Version None x File cfa None File psw ER 10 Print a new SETUP report to verify the new firmware release see chapter 5 Beam upgrade Data flush status UPDATE VIA USB INTERFACE Upgrade status Port config No upgrade thread active Communication port not init ATTENTION Only d uring the firmware u
9. Table of characters character code PC437 P PC858 PC850 PC866 PC860 VISCII PC863 U D P PC865 NOTE This parameter is not printed in the setup report of TL60 AND TL80 with simplified chinese font Font selection A 11 cpi 15 cpi A 15 cpi B 20 cpi Setting of printing speed and printing quality Normal Low TL60 models TL80 models 52 mm 52 mm 68 mm 56mm 56 mm 72 mm 60 mm 76 64 mm 80 mm Alignment management Disabled notch alignment is not performed Enabled the notch alignment is performed Threshold value for the recognition of the presence of notch by the notch sensor 0 75V 1 50V 2 25V 1 00V 1 75V 2 75V 1 25VP 2 00V 2 50V NOTE If the Notch Alignment parameter is disabled this parameter is not printed Notch Distance is the minimum distance in mm between the upper edge of ticket and the notch The numeric value of the distance is made up with the following three parameters for the setting of three digits two for the integer part of the number and one for the decimal part Setting the digit for tens NOTCH DISTANCE mm x 10 02 1 Setting the digit for units NOTCH DISTANCE mm x 1 0 1 2 Setting the digit for decimals D NOTCH DISTANCE mm x 1 32 60 80 user Manual CUSTOM 5 CONFIGURATION NOTE For example to set the notch distance to 10 mm modify the parameters as follows Notch Distance mm x 10 1
10. in the table below are the various led signals and the cor responding printer status STATUS LED O GREEN GREEN 11 RECOVERABLE e ERROR GREEN UNRECOVERABLE 14 TL60 80 user Manual OFF ON 1x 2x 7x 11x DESCRIPTION PRINTER OFF PRINTER ON NO ERROR RECEIVING DATA PRINT HEAD OVER TEMPERATURE PAPER END POWER SUPPLY VOLTAGE INCORRECT RECEIPT ERRORS PARITY FRAME ERROR OVERRUN ERROR COMMAND NOT RECOGNIZED COMMAND RECEIPT TIME OUT CUTTER ERROR CUSTOM 2 DESCRIPTION 3 INSTALLATION 3 1 Fastening TL80 The printer is provided with three fixing holes on the bottom of device see following figure To fasten the printer on a panel use three M3 screws CUSTOM User Manual TL60 TL80 15 2 DESCRIPTION TL60 The printer is provided with three fixing holes on the bottom of device see following figure To fasten the printer on a panel use three M3 screws 113 2 a gt 56 6 96 3 I 1 RU 1 I 17 42 2 16 TL60 TL80 user Manual CUSTOM 3 INSTALLATION 3 2 Positioning paper roll holder support The paper roll holder support pos
11. thermal paper printed with black marks the outgoing voltage is constant while passing the white paper between two notches and presents a peak at each black mark In this case the optimal value for the Notch Threshold parameter is placed about half of the peak NON THERMAL SIDE peak THERMAL SIDE Notch Threshold eee e e e e e eee MO The following figure shows an example of paper with the non thermal paper printed with black marks and other graph ics for example a barcode the outgoing voltage is constant while passing the white paper between two notches presents a peak at each black mark and presents some noise at each barcode In this case the optimal value for the Notch Threshold parameter is located about halfway between the peak value and the maximum value of the noise NON THERMAL SIDE peak Notch Threshold 64 TL60 80 user Manual CUSTOM 10 ALIGNMENT If the maximum value of noise read by the sensor is very close to the peak value it might be difficult to place the value of the Notch Threshold at an intermediate point In these cases it is mandatory that the portion of paper be tween the point of printing end and the front notch is completely white no graphics In this way the only next graphic detected by the sensor for alignment after the printing end will be the notch 10 3 Alignment parameters The alignment point is defined as the posi
12. 0 USER MANUAL Commands manual 77200000001 1 00 CUSTOM ENGINEERING S p A Str Berettine 2 43010 Fontevivo PARMA Italy Tel 39 0521 680111 Fax 39 0521 610701 http www custom biz Customer Service Department Email support 2 custom it O 2012 CUSTOM ENGINEERING S p A Italy All rights reserved Total or partial reproduction of this manual in whatever form whether by printed or electronic means is forbidden While guaranteeing that the information contained in it has been carefully checked CUSTOM ENGI NEERING S p A and other entities utilized in the realization of this manual bear no responsibility for how the manual is used Information regarding any errors found in it or suggestions on how it could be improved are appreciated Since products are sub jectto continuous check and improvement CUSTOM ENGINEERING S p A reserves the right to make changes in information contained in this manual without prior notification The pre installed multimedia contents are protected from Copyright CUSTOM EN GINEERING S p A Other company product names mentioned herein may be trademarks of their respective companies Mention of third party products is for infor mational purposes only and constitutes neither an endorsement nor a recommen dation CUSTOM ENGINEERING S p A assumes no responsibility with regard to the performance or use of these products THE IMAGES USED IN THIS MAN UAL ARE USED AS A
13. 24V 100W FOR TL80 for technical specifications see the paragraph 7 1 USB cable A to B 1 8 mt WRDATI USB MM AB 1 8 3 26500000000311 RJ DBS9F serial cable 1 5 mt CB9POLI PLUG8 03 N CUSTOM User Manual TL60 80 61 9 ACCESSORIES 62 TL60 TL80 user Manual CUSTOM 10 ALIGNMENT 10 ALIGNMENT Device is provided with sensor for the use of alignment notch order to handle roll of tickets with pre printed fields and a fixed length The alignment notch may be formed by e black mark printed on paper see par 7 7 All alignment sensors are reflection sensors this kind of sensor emits a band of light and detects the quantity of light reflected to it The presence of the notch is therefore detected by the amount of light that returns to the sensor considering that the light is reflected by the white paper and absorbed by the black mark The following paragraphs show how to correctly set the configuration parameters of device in order to assure the alignment 10 1 Enable alignment To guarantee the alignment it is necessary to enable the parameter Notch alignment during the Setup procedure see chapter 5 10 2 Calibration The sensor calibration occurs automatically and consists in adjusting the quantity of light emitted to match the degree of whiteness of the paper used and the degree of black of the mark printed on paper The device automa
14. 4 Information Technology Equipment Immunity characteristics Limits and methods of measurement EN 60950 Safety of information equip ment including electrical business equipment GUIDELINES FOR THE DISPOSAL OF THE PRODUCT The crossed out rubbish bin logo means that used electrical and electronic products shall NOT be mixed with unsorted munici pal waste For more detailed information about recycling of this product refer to the instructions of your country for the disposal of these products Do not dispose of this equipment as miscellaneous solid municipal waste but arrange to have it collected separately The re use or correct recycling of the electronic and electrical equipment EEE is important in order to protect the environment and the wellbeing of humans accordance with European Directive WEEE 2002 96 EC special collection points are available to which to deliver waste electrical and electronic equip ment and the equipment can also be handed over to a distributor at the mo ment of purchasing a new equivalent type The public administration and producers of electrical and electronic equipment are involved in facilitating the processes ofthe re use and recovery of waste elec trical and electronic equipment through the organisation of collection activities and the use of appropriate planning ar rangements Unauthorised disposal of waste electrical and electronic equipment is punishabl
15. E 5 TO ALIGNMENT unni 63 10TiEnable alga Men t essene a a td EL 63 0 7 63 10 3 Alignmerit parameters a cine nwa ndr dr cedet ae 65 p gui E 68 11 EE 69 6 TL60 TL80 user Manual CUSTOM 1 INTRODUCTION 1 INTRODUCTION 1 1 Document structure This document includes the following chapters 1 INTRODUCTION information about this document 2 DESCRIPTION general description of device 3 INSTALLATION information required for a correct installation of the device 4 OPERATION information required to make the device operative 5 CONFIGURATION description of the configuration parameters of the device 6 MAINTENANCE information for a correct periodic maintenance 7 SPECIFICATION technical specification for the device and its accessories 8 CONSUMABLES description and installation of the available consumables for the device 9 ACCESSORIES description and installation of the available accessories for the device 10 ALIGNMENT information required for managing the paper alignment 11 TECHNICAL SERVICE information required for contacting the technical service 1 2 Explanatory notes used in this manual NOTE Information or suggestions relative to the use of the printer ATTENTION Information required to guard against damaging the printer DANGER Information required to guard against operator injury or damage CUSTOM User Manual TL60 TL80 7 1
16. L60 80 User Manual CUSTOM 2 DESCRIPTION TL80 Paper roll pin Paper width adjustment Printer chassis PRINT key FEED key Serial interface connector Power supply connector Status led USB interface connector 10 Paper presence sensor 11 Paper in 12 Unblocking lever for cutter unit 13 Unblocking lever for rubbed roller 14 Rubbed roller manual feed 15 Paper out 16 Printing head 17 Cutter unit 18 Paper roll holder support I gt CUSTOM User TL60 80 11 2 DESCRIPTION 2 3 Key functions The following figures show the functions of printer s keys according to the operating condition of the device POWER UP PRINT FEED PRINT FEED Hold Hold down down printing printing FONT TEST SETUP report n 12 TL60 TL80 M FEED PRINT FEED down push skip the enter the SETUP MODE SETUP mode PRINT FEED PRINT FEED 2 2 Hold Fast down push next modify parameter i parameter i User Manual CUSTOM 2 DESCRIPTION STANDBY PRINT FEED PRINT FEED Fast Fast push push Printing Advance the paper preset length demo ticket CUSTOM User Manual TL60 TL80 13 2 DESCRIPTION 2 4 Status led flashes The Status led indicates hardware status of device Given
17. N ILLUSTRA TIVE EXAMPLES THEY COULDN T REPRODUCE THE DESCRIBED MODEL FAITHFULLY UNLESS OTHERWISE SPECIFIED THE INFORMATION GIVEN IN THIS MANUAL ARE REFERRED TO ALL MODELS IN PRODUCTION AT THE ISSUE DATE OF THIS DOCUMENT GENERAL SAFETY INFORMATION Your attention is drawn to the following actions that could compromise the char acteristics of the product Read and retain the instructions which follow Follow all indications and instructions given on the device Make sure that the surface on which the device rests is stable If it is not the device could fall seriously damaging it Make sure thatthe device rests on a hard non padded surface and that there is sufficient ventilation When positioning the device make sure cables do not get damaged Use the type of electrical power supply indicated on the device label If uncer tain contact your dealer Make sure the electrical system that supplies power to the device is equipped with a ground wire and is protected by a differential switch Do not block the ventilation openings Donotinsert objects inside the device as this could cause short circuiting or dam age components that could jeopardize printer functioning Do not carry out repairs on the device yourself except for the normal main tenance operations given in the user manual Make sure that there is an easily acces sible outlet with a capacity of noless than 15A i
18. Notch Distance mm x 1 0 Notch Distance mm x 1 0 NOTE If the Notch Alignment parameter is disabled the parameters for the Notch Distance are not printed PRINT DENSITY Adjusting the printing density 50 12 25 37 02 13726 25 12 50 CUSTOM User Manual TL60 TL80 33 5 CONFIGURATION 5 5 Hexadecimal dump This function is used to diagnose the characters received through the communication port the characters are printed out both as hexadecimal codes and ASCII codes Once the self test routine has finished the printer enters Hexadecimal Dump mode The printer remains in standby until a key is pressed or characters are received through the communication port For every 8 characters received the hexadecimal and corresponding ASCII codes are printed out if the characters are underlined the receive buffer is full Shown below is an example of a Hexadecimal Dump 34 60 80 user Manual Hexadecima dump fun ction 0123 456789abcd efghijklmn opgrstuvwx yz CUSTOM 6 MAINTENANCE 6 6 1 In case of paper jam in TL80 printer proceed as follows Open the printer see previous paragraphs Lift the unblocking lever for the rubbed roller and remove possible scraps of paper from the front side of printer Rotate the rubbed roller clockwise to eject the paper CUSTOM User Manual TL60 TL80 35 6 MAINTENANCE In case of paper jam
19. SB Address N Print Mode Normal Code Table Chars inch Speed Quality Print Width Notch Align Enabled Notch ThresH Notch Dist mm 00 0 Print Density 11 Bz15 cpi Feed PUSH enter setup Feed FAST PUSH skip setup User Manual TL60 TL80 29 5 CONFIGURATION 5 3 Printer status Printer operating status is indicated in the configuration print out in which next to the name of the components dis played the following information is given HEAD VOLTAGE is given the voltage of the head HEAD TEMPERATURE is given the temperature of the head CUT COUNTER is given the number of cuts made POWERON COUNTER is given the number of power up made PAPER PRINT is given the number of centimetres of paper printed 30 TL60 80 user Manual CUSTOM 5 4 Printer parameters 5 CONFIGURATION This printer allows the configuration of the parameters listed in the following table The parameters marked with the symbol P are the default values Settings remain active even after the printer has been turned off and they are stored in non volatile memory BAUD RATE DATA LENGTH PARITY HANDSHAKING BUSY CONDITION AUTOFEED USB ADDRESS N PRINT MODE CUSTOM Communication speed of the serial interface 115200 19200 2400 57600 9600 1200 38400 4800 NOTE Parameter valid only with serial interface Number of bit used for characters encoding 7 bits car 8 bits car NOTE P
20. User Manual TL60 80 21 3 INSTALLATION 3 5 Driver The drivers are available for the following operating system OPERATING SYSTEM INSTALLATION PROCEDURE Windows XP From the START menu press Enter and key in the path where the SW was Windows VISTA 32 64bit saved on your PC then click OK Follow the instructions that appear on the screen to install the driver Windows 7 32 64bit drivers can be found in the DOWNLOAD section of the web site www custom biz 22 TL60 80 user Manual CUSTOM 4 4 4 1 Open the printer NOTE After each maintenance operation is recommended to check and remove possible scraps of paper CUSTOM User Manual TL60 80 23 4 4 2 Adjustment for paper roll holder support 80 only With TL80 printer it is possible to use paper roll with paper width from 52mm to 80mm To adjust the housing width for paper roll rotate the knob as shown 24 TL60 80 user Manual CUSTOM 4 4 3 Replace paper roll To replace the paper roll proceed as follow 1 Putthe paper roll on the paper roll holder support 2 Insert the paper into the paper infeed opening so that it unrolls in the direction shown in figure 3 Wait for paper to load automatically WARNING Before inserting the paper make sure the cut is straight NOTE The paper loading is the same for TL60 and TL80 models
21. al Service by sending an e mail to support custom it detailing 1 Product code 2 Serial number 3 Hardware release 4 Firmware release PRINTER SETUP PRINTER TYPE BOOT LOADER CUT COUNTER POWER ON COUN PAPER PRINT cm 115200 bps 8 bits chr To get the necessary data proceed as follows ccm 0 Normal PC437 Print a Setup report see paragraph 5 1 firmware release PRINTER SETUP hardware release PRINTER TYPE BOOT LOADER BCODE SCODE TL80 rel 2 06 lt code gt lt code gt HEAD VOLTAGE 24 00 XXXXXX XXX XXXX XXXX XXXXXX XXX XXXX XXXX 0000000000000000000 serial number product code 14 digits The label shows the product code serial number and hardware release CUSTOM support custom it Customer Service Department Send an e mail to the Technical Service with the data collected User Manual TL60 TL80 69 UNI 150 9001 CERTIFIED QUALITY SYSTEM M U R S T Ministry University TUV Research Scientific Technology NE Authorized laboratory no 50846ZYZ CUSTOM ENGINEERING S p A World Headquarters Via Berettine 2 43010 Fontevivo Parma ITALY Tel 39 0521 680111 Fax 39 0521 610701 info custom biz www custom biz All rights reserved wWwww custom biz Always Un Rev 1 10 Part Number 76200000001700
22. arameter valid only with serial interface Bit for the parity control of the serial interface None parity bit omitted Even even value for parity bit Odd odd value for parity bit NOTE Parameter valid only with serial interface Handshaking XON XOFF software handshaking Hardware hardware handshaking CTS RTS NOTE Parameter valid only with serial interface NOTE When the receive buffer is full if handshaking is set to XON XOFF the printer sends the XOFF 13 on the serial port When the receive buffer has cleared once again if handshaking is set to XON XOFF the printer sends the XON 11 on the serial port Activation mode for Busy signal OffLine RXFull Busy signal is activated when the printer is both in OffLine status and the buffer is full RXFullP Busy signal is activated when the buffer is full NOTE Parameter valid only with serial interface Setting up the carriage return character CR disabled Carriage Return disabled CR enabled Carriage Return enabled Numerical address code for the univocal identification of the USB device in case of more than a USB device connected with the same PC 4 8 1 5 9 2 6 3 7 Printing mode Normal enables printing in normal writing way Heverse enables printing rotated 180 degrees User Manual TL60 TL80 31 5 CONFIGURATION CODE TABLE CHARS INCH SPEED QUALITY PRINT WIDTH NOTCH ALIGNMENT NOTCH THRESHOLD NOTCH DISTANCE
23. c 40 mm TL60 40 mm TL80 Total and partial 1 000 000 tagli TL60 300 000 tagli TL80 24 Vdc 10 0 7 A TL60 0 9 180 0 05A ELECTRICAL SPECIFICATIONS POWER SUPPLY cod 964GE010000335 FOR TL60 OPTIONAL Power supply voltage Frequence Current output Power from 90V to 264V from 47Hz to 63Hz 3 2A max 75W ELECTRICAL SPECIFICATIONS POWER SUPPLY cod 964GE010000362 FOR TL80 OPTIONAL Power supply voltage Frequence Current output Power ENVIRONMENTAL CONDITIONS Operating temperature Relative humidity Storage temperature Storage relative humidity 44 TL60 TL80 user Manual from 88Vac to 264Vac from 47Hz to 63Hz 4 5A 100 W from 0 C to 50 C from 10 Rh to 80 Rh from 20 C to 70 C from 10 Rh to 90 Rh CUSTOM 7 SPECIFICATIONS NOTES 1 Respecting the regular schedule of cleaning for the device components 2 For further information refer to the command manual for managing chinese fonts 9 Referred to a standard CUSTOM receipt L 10cm Density 12 5 dots 4 In the case of a printing length of less than 40 mm the printer automatically corrects the length to 40 mm 7 2 Character specifications ESC POS EMULATION Model TL60 TL80 Character density 11 cpi 15 cpi 20 cpi 11 cpi 15 cpi 20 cpi Number of columns 24 32 44 33 43 60 Chars sec 720 960 1320 990 1290 1800 Lines sec 30 30 30 30 30 30 Character L x H mm Normal 22 3 1 7
24. e by law with the appropriate penalties The format used for this manual improves use of natural resources reducing the quantity of necessary paper to print this copy TABLE 5 TABLE CONTENTS TINTRODUGTION HIPS 7 NS 7 1 2 Explanatory notes used in this MAN een 7 2 DESCRIPTION pe ia oe 9 2 1 Unpacking the printer u a nt nn Ea I e kae 9 2 2 Printer component EE T M 10 2 9 KEYTUNGUONS ee ure e eee i aee ne ae 12 2 4 Status led flashies nex MUI ade 14 SINSTALEATION THER 15 IL ECC ENTE ILIO DEL II 15 3 2 Positioning paper roll holder support en ea 17 3 3 gt suas a US p Ee ER Mee x EN Rene 19 ol A 20 SNB TEES 22 A OPERATION c 23 4 1 Open the printer san nen een adasa 23 4 2 Adjustment for paper roll holder support TL80 nnns 24 4 3 Replace paper Toll Pen 25 5 CONFIGURATION A A 27 9 1 Configuration fele ERE 27 9 2 SETUP TP
25. er Manual TL60 TL80 53 7 SPECIFICATIONS PC863 CODE TABLE Canadian French Char Hex Dec 175 54 TL60 TL80 user Manual CUSTOM 7 SPECIFICATIONS 865 CODE TABLE Nordic gt 143 f als a CUSTOM User Manual TL60 TL80 55 7 SPECIFICATIONS 858 CODE TABLE Euro symbol NOTA Per stampare il simbolo Euro la sequenza di comando e 1B 74 13 D5 vedi Manuale Comandi 56 TL60 80 user Manual CUSTOM 7 SPECIFICATIONS 866 CODE TABLE Cyrillic 8 143 5 a a CUSTOM User Manual TL60 TL80 57 7 SPECIFICATIONS VISCII CODE TABLE Vietnamense standard code 15 58 TL60 80 user Manual CUSTOM 8 CONSUMABLES 8 CONSUMABLES The following table shows the list of available consumables for device DESCRIPTION CODE 67300000000362 THERMAL PAPER ROLL FOR TL60 width 60mm external 80mm N core 12mm 67300000000406 THERMAL PAPER ROLL FOR TL80 width 80mm external 90mm SN core 25mm CUSTOM User Manual TL60 TL80 59 8 CONSUMABLES 60 TL60 TL80 user Manual CUSTOM 9 ACCESSORIES 9 ACCESSORIES The available accessories for the device are listed in the following table DESCRIPTION CODE 964GE010000335 POWER SUPPLY 24V 75W FOR TL60 for technical specifications see the paragraph 7 1 POWER SUPPLY
26. itioning isn t fixed but adjustable on 3 different positions rear P1 45 degrees up P2 and upper P3 see figure To fastening the paper roll holder support proceed as follow 1 Move the paper roll holder support until the two holes coincide with the two holes on the printer body 2 Fasten the paper roll holder support by the two M4x6 fastening screws supplied P1 REAR POSITION P2 45 DEGREES C UP POSITION UPPER POSITION CUSTOM User Manual TL60 TL80 17 3 INSTALLATION P1 REAR m M8 POSITION M Q Z P2 45 DEGREES UP POSITION P3 UPPER POSITION WARNING Before fastening the paper roll holder support check the cable paths are correct Incorrect positions of the cables may cause damage 18 TL60 TL80 user Manual CUSTOM 3 INSTALLATION 3 3 Connections The following figures show the possible connections for device USB CB9POLI PLUG8 03 Connection cable for PC USB standard cable Power supply cable supplied es
27. n the vicinity of where the device is to be installed Periodically perform scheduled mainte nance on the device to avoid dirt build up that could compromise the correct safe operation of the unit Before any type of work is done on the machine disconnect the power supply Do not touch the head heating line with bare hands or metal objects Do not perform any operation inside the printer immediately after printing because the head and motor tend to become very hot GENERAL INSTRUCTIONS CUSTOM ENGINEERING S p A declines all responsibility for accidents or damage to persons or property occurring as a re sult of tampering structural or functional modifications unsuitable or incorrect in stallations environments not in keeping with the equipment s protection degree or with the required temperature and humidity conditions failure to carry out maintenance and periodical inspections and poor repair work THE CE MARKAFFIXED TO THE PRODUCT CERTIFY THAT THE PRODUCT SAT ISFIES THE BASIC SAFETY REQUIREMENTS CE The device is in conformity with the es sential Electromagnetic Compatibility and Electric Safety requirements laid down in Directives 2006 95 CE and 2004 108 CE inasmuch as it was designed in conformity with the provisions laid down in the follow ing Standards EN 55022 Class B Limits and methods of measurements of radio disturbance characteristics of Information Technol ogy Equipment EN 5502
28. o RS232 POWER SUPPLY dl ATTENTION In some using conditions we recommend the installation of a ferrite core on the power supply cable NOTE If serial and USB connectors are inserted communication port is USB CUSTOM User Manual TL60 80 19 3 INSTALLATION 3 4 Pinout 2 POWER SUPPLY Male Molex connector series 5569 vertical 39 30 1020 1 24 GND ATTENTION Respect power supply polarity Note Power supply cable The following figure shows the connector pinout of the power supply cable for the device Female Molex connector series 5557 n 39 01 3022 SEE 3 PIN Cable Signal vi color 1 Red 24V 2 Black ND Power supply cable Bee 0 USB INTERFACE Connettore USB type B femmina 1 USBO VBUS in 4 GND DO in out DO in out J1 SH1 SHIELD SHIELD 20 TL60 80 user Manual CUSTOM 3 INSTALLATION SERIAL INTERFACE RJ45 female connector out During transmission takes the values 0 and 1 depending on data in During reception takes the values 0 1 depending on data out When 1 printer is ready to receive data Note TL60 TL80 PC connection The following pictures show an example of connections between the printer and a personal computer using a 8 pin male RJ45 serial connectors and a 9 pin female serial connectors PRINTER PC CUSTOM
29. pdate the connection between PC and printer must be direct without the use of wireless HUB ATTENTION Only during the firmware update do not connect or disconnect other USB devices NOTE For communication via USB you must install on PC the printer driver available in the download area of the web site www custom biz Proceed as follows 1 Print the SETUP report see chapter 5 2 Switch OFF the printer CUSTOM User Manual TL60 TL80 41 6 MAINTENANCE 3 Connectthe printer to the PC using a USB cable see 8 After a few minutes a message the screen warns paragraph 3 3 that the update is completed 4 Switch ON the printer 5 Start the software UPGCEPRN Upgrade OK 6 Select the update file PSW location 9 Print a new SETUP report to verify the new firmware release see chapter 5 Bean Upgrade 7 Select item USB and then select the USB device among those proposed ex TL60 Select Printer Custom TL60 CUSTOM VKPaUII H 42 TL60 TL80 user Manual CUSTOM 7 SPECIFICATIONS 7 1 Hardware specifications GENERAL Sensors Emulations Printing driver INTERFACES RS232 serial connector USB connector MEMORIES Flash memory Receive buffer Graphic memory PRINTER Resolution Printing method Head life Printing width Printing mode Printing format Character fonts TL60 TL80 Character fonts TL60 TL80 with chinese font Printable barcode Printing s
30. peed PAPER Type of paper Recommended types of paper Paper width CUSTOM 7 SPECIFICATIONS Paper presence printing head temperature ESC POS Windows VISTA 32 64bit Windows 7 32 64bit from 1200 to 115200 bps 1 1 1 Mbytes 2 Kbytes 2 Logos 448 x 584 dots TL60 2 Logos 608 x 430 dots TL80 203 DPI 8 dot mm Thermal fixed head 50 km 52 56 mm 1 60 52 56 60 64 68 72 76 80 mm TL80 Normal 180 Height width from 1 to 4 bold reverse underlined italic PC437 PC850 PC860 PC863 PC865 PC858 PC866 VISCII U D P PC437 PC850 PC860 PC863 PC865 PC858 GB2312 UPC A UPC E EAN13 EAN8 CODE39 ITF CODABAR CODE93 CODE128 CODE32 140 mm sec TL60 130 mm sec TL80 Thermal rolls heat sensitive side on outside of roll from 55 g m to 80 g m KANZAN KF50 or KP460 MITSUBISHI PG5075 or TL4000 63 um 0 5 um per carta da 55 g m 85 um x 0 6 um per carta da 80 g m User Manual TL60 1 80 43 7 SPECIFICATIONS Maximium paper width External roll diameter Paper end Internal roll core diameter Core type Minimum ticket length CUTTER Paper cut Estimated life ELECTRICAL SPECIFICATIONS TL60 TL80 Power supply Medium consumption Stand by consumption 60 mm x 0 5mm TL60 80 mm x 0 5mm TL80 max 80 mm TL60 max 90 mm TL80 Not attached to roll core 13 mm TL60 25 mm TL80 Cardboard or plasti
31. tically performs the self calibration during the Setup procedure only if the Notch alignment pa rameter is set to Enabled see chapter 5 When self calibration starts the device performs some paper feeds and then it prints the calibration result and the value of the PWM duty cicle of the alignment sensor driver so that it can be perform an optimal notch detection Autosetting Notch OK PWM Duty Cycle 85 3 The Autosetting Notch parameter indicates the result of the self calibration procedure OK will appear if it has been successful NOT OK will appear if the procedure has failed After the printing of the procedure result the device offers the execution of the function of paper characterization Characterize Paper and the change of the Notch Threshold parameter which represents the detection threshold of the notch Choosing the Yes value for the Characterize Paper parameter the device prints a graphic representation see fol lowing figures of the outgoing voltage of the alignment sensor expressed as a percentage and the Notch Threshold value This graphic representation is useful to set the most suitable value to assign to the Notch Threshold parameter and then to better identify the optimal threshold value which takes into account the variations of the signal and the small oscillations around zero CUSTOM User Manual TL60 TL80 63 10 ALIGNMENT The following figure shows an example of paper with the non
32. tion inside the ticket to use for the notch alignment The distance between the notch edge and the alignment point is defined as Notch Distance If the Notch Distance value is set to O the alignment point is set at the beginning of the notch alignment point notch front alignment point PRINTING DIRECTION positive values of Notch Distance The Notch Distance value can have a minimum value of Omm and a maximum of 12 9mm This maximum value is imposed by the mechanical distance between the notch sensor and the printing head CUSTOM User Manual TL60 TL80 65 10 ALIGNMENT The following figure shows a section of the device with the paper path and the distances mm between the align ment sensors the printing head and the cutter cutting line Q TL60 P DAT DXX AA AY 5 2 5 2 2 5 8 o 9 E g a 11 7 13 ic vo 2 3 3 8 o S 2 O Z o 12 5 12 5 66 TL60 TL80 User Manual CUSTOM 10 ALIGNMENT ESC POS EMULATION To define the alignment point you need to set the printer parameters that compose the numerical
33. using the keys according to the functions printed on paper see par 2 3 For description and values of setup parameters see the following paragraphs NOTE During power up if the FEED key is held down the printer enters the auto test routine and prints out the setup report The printer will remain in standby in Hexadecimal dump mode see following paragraphs until another key is pressed or characters are received through the printer communication port When the FEED key is pressed the printer enters parameter configuration When the FEED key is pressed shortly the printer exits setup and terminates the Hexadecimal dump function 28 TL60 80 user Manual CUSTOM 5 2 Setup report 5 CONFIGURATION The following figure shows an example of the setup report of the printer The shown values for parameters are sample values for the list and the description of printer parameters see the following paragraphs PRINTER NAME and FIRMWARE HELEASE see chapter 11 PRINTER STATUS see paragraph 5 3 PRINTER PARAMETERS see paragraph 5 4 KEY FUNCTIONS see paragraph 2 3 CUSTOM Printer model rel 1 00 PRINTER SETUP PRINTER TYPE TL80 BOOT LOADER rel 2 06 BCODE lt code gt SCODE lt code gt HEAD VOLTAGE V 23 57 HEAD TEMP C 24 CUT COUNTER 0 POWERON COUNTER PAPER PRINT cm 19200 bps 8 bits chr XON XOFF Handshaking Busy Condition RxFull Autofeed CR Disabled U
34. value of the Notch Distance parameter see par 5 4 For example to set a notch distance of 10 mm between the notch and the alignment point the parameters must be set on the following values Notch Distance mm x 10 21 Notch Distance mm x 1 0 Notch Distance mm x 1 0 The Notch Distance parameter may be modified as follows e during the Setup procedure of the device see chapter 5 e by using the 1D E7 command for more details refer to the Commands Manual by driver facility tool CUSTOM User TL60 TL80 67 10 ALIGNMENT 10 4 Printing area It is important to well calibrate the height of the printing area of ticket according to the inter notch distance in order to print ticket containing only one notch and to not overlay printing to a notch that will make it useless for the next alignment The following figure shows an example of tickets with Notch Distance set to 0 Cutting line PRINTING AREA direction of paper feed X p x i To use all the notches on the card you must comply with the following equation L2 H A where L INTER NOTCH DISTANCE A NON PRINTABLE AREA TL60 13mm TL80 12 5mm H HEIGHT OF THE PRINTING AREA The height of the printing area H can be increased to make no progress on alignment D 0 but no further 68 TL60 TL80 User Manual CUSTOM 11 TECHINCAL SERVICE 11 TECHNICAL SERVICE In case offailure contact the Technic
35. x3 1 2x3 2 2x3 1 7x3 1 2x3 CUSTOM User Manual TL60 TL80 45 7 SPECIFICATIONS 7 3 Printer dimensions TL60 Length 126 8 mm Height 77 mm Width 126 2 mm Weight 8004 NOTE Referred to the printer without paper roll holder support 19 6 16 5 42 2 46 TL60 TL80 user Manual CUSTOM 7 4 Printer dimensions TL80 Length Height Width Weight 7 SPECIFICATIONS NOTE Referred to the printer without paper roll holder support CUSTOM 113 2 182 5 128 7 mm 77 mm 130 2 mm 900 g n Ke N n oo P eZ og 54 5 129 5 160 5 1 19 6 ILLI m Te um User Manual TL60 TL80 47 7 SPECIFICATIONS 7 5 Power supply dimensions cod 964GE010000335 for TL60 optional Length 159 mm Height 38 mm Width 95 mm ATI INdINO A A A A
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