User's Manual - Avery Dennison
Contents
1. Upgrade Schedule Printer Version New Version Upgrade Status Upgrade Now 332 09 12 Pending Start Upgrade If you have more than one printer connected to the PC they will all show in this window If you leave the Upgrade Schedule box at Upgrade Now see below all the printers will be upgraded one at a time 5 Firmware Upgrade Process In the box under Upgrade Schedule it will say Upgrade Now If you click on the box a drop down list will offer the following choices Upgrade Now this will cause the printer to be upgraded when you click on the Start Upgrade button Upgrade Later This choice will skip the upgrade for that printer but keep the upgrade file The next time you start PCMate Platinum the upgrade will be offered again This allows you to skip the upgrade until later Remove Upgrade If you select this option the printer will not be upgraded and the upgrade file will be deleted To start the upgrade click on the Start Upgrade button No further action is required until the upgrade process finishes The upgrade process can take quite a while If the process is interrupted the printer will attempt to revert to the last revision If it fails it will revert to a safe version If this occurs it will be necessary to redo the upgrade The following window will appear Upgrade Schedule Printer Version New Version Upgrade Status Upgrade Now 332 09 12 Pending Upgrading Printer Pleas2. any server gt SEN New Yolume New Volume SBH Data sF SE SD E Cc B 4 be 11 directories Empty directory Server Local file Direction Remote file Size Priority Status Queued files Failed transfers Successi ful transfers Queue empty ee 2 Start Nid Mail Inbox IBM Lot Filezilla Yahoo Sear Avery Dennison SNA py SNAP Printer Uparad Fe FileZilla SUM a gt sy O M33 3 04PM 2 Enter the printer s IP address in the host box enter the printer s username Avery and password Dennison in the corresponding boxes and click the Quickconnect button Firmware Upgrade Process 3 The screen is divided into two sets of panes The left panes show folders on the computer and the right panes show folders on the printer The top pane on each side shows the folder and the bottom pane shows files and subfolders in the highlighted folder 4 The information in these panes is not live it is a snapshot of the file structure when the screen was last refreshed To refresh the screen select View Refresh from the menu or click the Refresh icon on the toolbar Transferring the Upgrade File to the Printer 5 The screen below shows Filezilla ready to transfer the upgrade file to the printer In the left panes the folder on the computer that hold the upgrade file has been selected in the upper pane and the upgrade file is selected in the lower pane In the right panes th
3. depend on the motherboard in the SNAP printer being upgraded If you are unsure you can remove the back cover and see the electronic board installed in the bottom of the printer that is horizontal A new motherboard looks like this gt If you have this in your printer you will need firmware 3 31 or higher User s Manual Addendum SNAP Printers 3 If you have one of the following motherboards you will need 3 30 16 15 MachSpeed P4MDPT Red color P4KDPT printed on board Chaintech MP4M26A Yellow gold color Chaintech printed on heat sink next to processor Fourth line of the BIOS reads MP4M266A Epox EP P4MKI EP Green color EP P4MKI EP printed in white on the motherboard near the memory slots Fourth line of BIOS reads 10 01 2004 for Apollo P4M266A Chipset Biostar U8668 D Red purple color U8668 D printed on motherboard near memory slots Fourth line of BIOS reads U8668 R35 D Biostar MCP6P M2 Blue in color MCP6P M2 printed next to heat sink Connector block on back of printing missing parallel port connector 25 pin D shall above serial and video connectors If you have one of the motherboards not listed you may be able to use 3 31 or higher If you have questions please contact Technical Support 2 2 Using D2Comm to get the UPG file The easiest way to get the UPG file is through D2Comm If you have a D2Comm account request your D2Comm Coordinator to sche
4. printer is turned on it will detect the USB flash drive and upgrade the printer automatically 5 This process takes approximately 4 5 minutes User s Manual Addendum SNAP Printers 9 3 4 Upgrading through the Webserver This instruction uses the Filezilla FTP Client Application as an example Filezilla is an open source FTP client that is available freely from http filezilla project org Other FTP clients operate in a similar manner This upgrade procedure is only available in printer firmware version 3 28 11 01 and above If the printer is not at this version or above it must be upgraded through PCMate or a USB drive Future upgrades can then be done through the Web Server Make sure your file has the upg extension or the file type is UPG file If it has the zip you must extract unzip the file before using Accessing the printer though Filezilla or another ftp client allows access to the entire printer file structure Moving deleting or otherwise changing any files or folders can result in erroneous operation or disabling of the printer Use caution Connecting to the Printer through Filezilla 1 Start the Filezilla application The following window will appear File Edit View Transfer Server Bookmarks Help a ZIT Ala Sv Ok ele Filename Filesize Last modified Filename Y Filesize Filetype Last modified Permissions Owner SEQ New Yolume lt Not connected to
5. User s Manual Addendum SNAP Printers 1 User s Manual Supplement AVERY DENNISON SNAP 500 and 700 Firmware Upgrade Process AVERY DENNISON Supplement Edition 1 2 11 November 2013 Firmware Upgrade Process 1 0 Introduction The SNAP 500 and 700 printer firmware can be updated electronically using UPG files received from Avery Dennison A UPG file is a software file with upg as an extension Files are either zip files which must be extracted unzipped or UPG files There are three methods to upgrade the SNAP printer 1 PCMate Platinum can perform the upgrade See Section 2 1 3 of the SNAP user s manual for the minimum requirements to run PCMate Platinum This takes approximately 15 20 minutes Please be patient 2 You can place the UPG file in the root directory of a USB flash drive Then insert the flash drive into one of the USB slots on the back of the printer and turn the printer on The upgrade occurs when the printer detects the USB flash drive and performs the upgrade This takes approximately 4 5 minutes NOTE Some older operating systems do not support this function If you try it and it doesn t work you must upgrade using method 1 3 If your printer has the Ethernet Interface Option and is running firmware version 3 28 16 02 or higher you can upgrade through the printer s web server 2 0 Getting the UPG file 2 1 Selecting the UPG fie The UPG file you need will
6. a O gt gy http 172 18 1 193 index htm E Avery Dennison SNAP Printer AVERY DENNISON Printer Information Counters Arbor Tensions Print Cut Adjust no Top Unwind Top Print Adjust Life Counter 44713 ae Disabled Top Rewind 0 Bottom Print Adjust Total Inches E I pam Enable Bottom Unwind Cut Adjust ice Pri For Bottom Rewind Top Printhead Category Stock Bottom Printhead Category Show Files i imi LS Ss w eee ee ee _ 2 2 Start amp Mail Inbox I Filezilla vaho 3 Avery Denniso fa Special Instruc f Graphics and Vi w SNAP Printer U Fe Avery 172Z 18 SS Jasc Paint Sho a OU CN DRA Ey E 9 3 25PM 8 Click the Upgrade Firmware button The printer will perform the upgrade operation automatically 9 There is no indication from the browser when the upgrade is complete To determine if the upgrade is complete refresh the browser window When the upgrade is complete the above window will reappear with the new firmware version shown in the SW Version box If you refresh the browser window during the upgrade process you will receive an error message that the connection has timed out or the web page is unavailable Simply refresh again until the web page appears
7. dule an upgrade for your account Then log into D2Comm select In Plant and then Retrieve Updates The upgrade file will automatically download Start PCMate to upgrade There is no need to unzip this file as it will already be a UPG file 2 3 Getting UPG file without using D2Comm You may download the upgrade file as follows 1 2 3 Go to www monarch averydennison com On the left click SUPPORT then Printer Utilities Firmware amp Drivers Next in the Firmware second 2 one down click Apparel Models SNAP 500 amp SNAP 700 Choose one of 3 upgrade files For example for version 3 32 13 12 a V3 32 13 12 upg This is the complete upgrade and includes English and all alternate language messages and prompts b V3 32 13 12 OS upg This is the upgrade with English only c V3 32 13 12 ALT _LANGUAGES upg This upgrade contains only the alternate language messages and prompts This version does NOT contain the printer operating system The file that downloads has a zip extension You must unzip extract it Firmware Upgrade Process 3 0 Performing the Upgrade 3 1 Unzipping the file 1 Once you have received the upgrade file through D2Comm or the website make sure it has the upg extension or is an UPG file Type If it has the zip extension then unzip extract the file to the desired folder T Share with Burn a This is the upg file that th
8. e Wait Sending MO45ENGL mp3 Total Progress Start Upgrade During the first part of the upgrade process PCMate Platinum sends the necessary files to the printer This screen allows you to monitor the progress of the file transfer The top progress bar shows the file being sent while the bottom bar shows the overall progress User s Manual Addendum SNAP Printers 7 8 Once the files are on the printer the following window will appear Do not click on any buttons until the upgrade finishes Upgrading Printer Please Wait The Printer is Applying the Upgrade and May Reboot a Few Times Total Progress Start Upgrade 9 The printer will reboot ring the chimes and may say Upgrade in progress Please wait Programming MCB Please wait Updating auxiliary files Starting system backup of this upgrade Distributing language sound files Upgrade complete Then the following window will appear Click Close to continue Upgrade Schedule Printer Version New Version Upgrade Status Upgrade Now 332 09 12 332 09 12 Upgrade Complete Firmware Upgrade Process 3 3 Upgrading through USB Flash Drive 1 Make sure the file you received has a upg extension If it has a zip extension then extract unzip to get the upgrade file 2 Place the upgrade file in the root directory of a USB flash drive 3 Insert the drive in one of the USB slots on the back of the printer 4 When the
9. e printer uses It is inside the zip file _ 330 16 15 upg QIWI Dsl FN UFG File h v330 16 15zip e SAOMAH AM Comnrecced finned Falder 14136 KB q Extract unzip this file to get the upg file With extensions Name UPG File is ad Share with Burn New folder correct P Mame l Date modified Type Size _ 330_16 15 9 17 2013 1 31 PM UPG File 14 160 KB dh V330 16 15 9 17 2013 9 11 AM Compressed zipped Folder 14 136 KB Without extensions If you have a zip file or the Type is Compressed zipped Folder and then extract unzip the file by right clicking on it and selecting Extract All Some version of Windows will allow you to double click on the zip file and copy the internal upg file to another folder User s Manual Addendum SNAP Printers 5 3 2 Upgrading through PCMate 1 Once you have received the upgrade file through D2Comm check that the UPG file is in the C D2Comm Control folder 2 Start PCMate Platinum The following screen will appear a i An upgrade has been found for the Avery Dennison printer s Would WO you like to upgrade now 3 Click on the Yes button to start the upgrade Clicking on the No button start PCMate Platinum Each time you start PCMate Platinum this screen will appear until you either perform the upgrade or remove it see below 4 When you click on the Yes button the following screen will appear
10. e root directory of the printer is shown The upgrade file must be placed in the printer s root directory Avery 172 18 1 193 FileZilla File Edit View Transfer Server Bookmarks Help A ZT Sl Se BevarF Host 172 18 1 193 Username Avery Password eeeeeee Port Quickconnec R 0 C Response 227 Entering Passive Mode 172 18 1 193 7 5 C IST Response 150 File status okay about to open data connection Response 226 Closing data connection Transfer succeeded Status Directory listing successful ocal site N Engineering Dept SOFTWARE REL S00 aka SNAP PRE Release CODE SET5 3 28 Versions 3 22 Versions B 3 23 Versions 3 24 Versions O 3 25 versions H 3 26 versions 3 27 versions C9 3 28 Versions v Filename 7 Filesize Last modified Filename Filesize Filetype Last modified Permissions Owner EI 328_02NT_00_mini upg 791 938 5 4 2011 5 18 33 PM 328_O3NT_O0_mini upg 791 932 5 9 2011 5 06 30 PM paxar File Folder 11 19 2010 drwx x x root roo v328_04_00_mini upg 791 893 5 31 2011 9 03 12 AM v328_04NT_00_mini upg 1 563 768 7 13 2011 10 00 40 AM 9 328_05_00_mini with Adidas Font 5 upg 9 v328_05_00_mini upg J 326_06_00_mini upg I v328_07_00_mini upa v328_08_00_mini upg 29 328_pa00_00_mini upg 328_ra00_00_mini upa 2 v328_ra00_00_0S upg v328_ra99_00_O0S upg I v328_rb00_00_mini upg Selected 1 file Total size 931 786 b
11. ytes 820 539 6 15 2011 11 50 19 AM 792 202 6 14 2011 4 51 19 PM 820 442 6 22 2011 1 54 35 PM 819 903 6 24 2011 11 08 37 AM 916 706 7 8 2011 2 40 24 PM v328_09_00_mini upg 916 764 7 26 2011 12 00 54 PM I v328_09_01_mini upg 922 269 8 19 2011 3 03 41 PM 2 v328_10_01_mini upg 923 359 8 26 2011 2 20 21 PM 913 610 6 9 2011 1 59 12 PM 913 289 3 16 2011 1 57 30 PM 3 230 120 3 16 2011 1 58 04 PM 3 218 002 3 16 2011 2 40 36 PM 809 992 6 29 2011 1 54 54 PM 4 Upgrade File v Server Local file Direction Remote file Size Priority Status Queued files Failed transfers Successful transfers F Queue empty ee 3 Start amp Mail Inbox a Fie fai Avery Dennisa Graphics and Vi Avery 172 18 eS ARS WR amp cae E ORA Sy 3 15PM 6 To transfer the file simply drag it from the bottom left pane to the bottom right pane or double click the upgrade file There may be a folder in the root directory of the printer called PAXA This is a temporary folder used in processing the upgrade file Ignore this directory and place the upgrade file in the root directory User s Manual Addendum SNAP Printers 11 Upgrading the Printer 7 To upgrade the printer first open a browser window enter the printer s IP address in the address bar and press Enter The following window will appear Avery Dennison SNAP Printer Mozilla Firefox DER File Edit wiew History Bookmarks Tools Help
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