SUNNY WEBBOX with Bluetooth® Wireless Technology
Contents
1. 5 2 2 Determining the Mounting Location 5 2 3 Extending the Bluetooth Network with the SMA Bluetooth Repeater Installation Manual SWebBox20lA en 12 Table of Contents SMA Solar Technology AG 5 3 5 4 6 6 1 6 2 6 3 6 4 6 4 1 6 4 2 6 4 3 6 5 6 6 6 6 1 6 6 2 6 6 3 7 1 7 2 8 1 8 2 8 3 8 4 9 1 9 1 1 9 1 2 9 1 3 Mounting the Sunny WebBox on the Wall 21 Mounting the Sunny WebBox on the Top Hat Rail 22 COMMISSIONING os oie ease ee 23 Information on 0 23 Configuring Bluetooth Settings for the Sunny WebBox 24 Connecting the Sunny WebBox Directly to the Computer 25 Configuring the Network Settings on the Computer 26 Information on Network Settings on the 26 Windows 7 Windows 26 Windows XP Windows 2000 28 Logging into the Sunny WebBox for the First Time 30 Configuring Sunny WebBox for the Local Network 31 Using Dynamic Network Settings DHCP 31 Applying Static Network Settings Deactivating 32 Connecting the Sunny WebBox to the Local 33 Logging into and out of the Sunny WebBox 34 Logging into the S2. 46 47 General Troubleshooting for the Sunny WebBox 47 Troubleshooting the Bluetooth Connection 50 52 stad ae AURA ENS CERE 53 Information on the SD 53 Structure of the config xml File 53 Structure of an XML Data 55 Information on Your Internet 56 Setting up a Proxy Exception Rule in Internet Explorer 56 Activating IPv in Windows XP 5 2 57 Allocating an IP Address in a Local Network 57 Installation Manual SWebBox20 lA en 12 5 Table of Contents SMA Solar Technology AG 15 15 1 15 2 15 2 1 15 2 2 15 2 3 16 Technical Data 58 Sunny WebBox with 58 Plug in Power Supply 59 CINCON TRGS3OR 120 EE ee EE Re 59 TaiyTech 2512002000 3000 59 TaiyTech 251200200 0 3000 59 COMES 60 SWebBox20 lA en 12 Installation Manual SMA Solar Technology AG Information on this Manual 1 Information on this Manual This manual describes the installation and commissioning of the Sunn
3. 4 6 Overview of the LEDs on the Network Connection a A B Item LED Status Meaning A Link On Connection established Off connection established B Activity On Connection established no data is being sent or received Flashing Data is being transmitted or received Off connection established 18 SWebBox20 lA en 12 Installation Manual SMA Solar Technology AG Assembly 5 Assembly 5 1 Requirements for the Mounting Location Note the following information on the mounting location of the Sunny WebBox The Sunny WebBox is only suitable for installation in enclosed spaces The ambient temperature must remain between 20 C and 65 C Protect the Sunny WebBox from dust wet conditions corrosive substances and vapours Observe the minimum clearances to walls other devices or objects as shown in the diagram in order to guarantee sufficient heat dissipation Do not cover the Sunny WebBox The distance from the Sunny WebBox to the inverters may not be greater than the maximum permitted distance of the corresponding plant communication type Note the specifications in the respective sections During installation make sure there is optimum reception for the transmission paths Certain ambient conditions can reduce the connection quality and data transmission speed between Bluetooth devices Mountorinstall the Bluetooth device at a distanc
4. The Sunny WebBox is only suitable for indoor use The Sunny WebBox is only to be operated using the supplied plug in power supply and in the voltage range intended for this The Sunny WebBox must be continuously supplied with current Do not operate the Sunny WebBox using a timer The Sunny WebBox is only to be used with original accessories or recommended accessories approved by SMA Solar Technology AG Only use the Sunny WebBox for the purposes described in this manual For safety reasons it is not permitted to modify the product or install components that are not explicitly recommended or distributed by SMA Solar Technology AG for this product The enclosed documentation is part of this product Read and observe the documentation Keep the documentation in a convenient place for future reference Installation Manual SWebBox20 lA en 12 9 Safety SMA Solar Technology AG 2 1 1 Supported Products The Sunny WebBox supports the following SMA products all SMA inverters with integrated Bluetooth e Inverters of type SB 000 20 are only supported from firmware version 2 06 In those inverters with a firmware version below 2 06 update the inverter firmware via SD card see technical description Firmware Update with SD Card at www SMA Solar com e SMA inverters with retrofitted SMA Bluetooth Piggy Back SMA Bluetooth Piggy Back Plus from firmware version 02 00 00 R A list of the supported inverters can be
5. Select the Sunny WebBox in the plant tree and select Settings in the device menv Select the External Communication gt Nat parameter group Select Edit Enter the required port in the Por field WN gt Select Save Installation Manual SWebBox20 lA en 12 37 Service Functions SMA Solar Technology AG 9 Service Functions 9 1 Performing Own Update for Sunny WebBox 9 1 1 Information You have the option of updating the Sunny WebBox firmware You can perform the firmware update via the Internet or locally via the SD card The existing settings of the Sunny WebBox and data from the PV plant remain available after the update procedure In order to keep the Sunny WebBox firmware up to date at all times automatic firmware updates via the Internet are recommended The update procedure is indicated by the flashing orange SYSTEM LED and occasionally by a red light chaser across all LEDs The firmware update is complete when the SYSTEM LED glows green An update procedure can take up to a maximum of 20 minutes Reading off the current firmware version of the Sunny WebBox e 1 You can find the current firmware version of the Sunny WebBox in the status bar at the bottom lefthand corner of the user interface e Userinterface temporarily unavailable 1 During the update the Sunny WebBox restarts and you will not be able to access the Sunny WebBox user interface for a short period of time e Donotdisconne
6. Device for Plant Monitoring SUNNY WEBBOX with Bluetooth Wireless Technology Installation Manual SWebBox20 lA en 12 Version 1 2 C SMA Solar Technology AG Table of Contents Table of Contents 1 Information on this B C PERI 1 2 Additional Information 1 3 Symbols 1 4 Terminology 2 Satety soe sed es eek nex POR UR veni n Pa sews 2 1 Intended 2 1 1 Supported Products re ci 2 1 2 Target GOUD da e RA TA 2 1 3 System 2 2 Safety acq oerte d aqoa dd 3 Scope of 4 Product Description 4 1 Sunny WebBox with 4 2 Type La as a d Ii PA 4 3 LED OVeryiEW CU COR RE HOC dab eor e Sade 4 4 Connection Area Overview 4 5 Bluetooth Module 4 5 1 Bluetooth Module LED Overview 4 6 Overview of the LEDs on the Network Connection 5 Assembly oi da E owe eda 5 1 Requirements for the Mounting 5 2 Determining the Mounting Location for Bluetooth PV Plants 5 2 1 Information on SMA
7. 14 5 Setting up a Proxy Exception Rule in Internet Explorer 1 Start Internet Explorer 2 In Internet Explorer select Tools gt Internet Options 3 The Internet Options window opens 4 Select the Connections tab then click Settings 5 Select Advanced 6 Inthe Do not use proxy server for addresses beginning with field enter the address 192 168 7 Confirm the entries with OK and close each further window with OK 56 SWebBox20 IA en 12 Installation Manual SMA Solar Technology AG Appendix 14 6 Activating IPv in Windows XP SP2 In order to be able to locate the Sunny WebBox with the Sunny WebBox Assistant IPv is required IPv stands for Internet Protocol Version 6 and specifies the procedures that are necessary for data transmission via a packet switching data network IPv is the successor to IPv4 which is still predominantly used on the Internet IPv is already activated in Windows Vista Windows 7 MacOS and Linux In Windows XP SP2 you must activate IPv In order to activate IPv6 proceed as follows 1 In Windows select Start gt Settings gt Network Connections 2 Double click on the LAN connection via which the Sunny WebBox is connected If Windows displays several LAN connections there are probably several network connections installed on the computer Ensure that you select the network connection that the computer is using to connect to the Sunny WebBox If necessary refer t
8. 8 2 Making Proxy Settings If there is a proxy server in your network you must make proxy settings in the Sunny WebBox The proxy settings of the Sunny WebBox are required for connection to the Sunny Portal and for firmware updates to the Sunny WebBox or the devices in your PV plant Using the Proxy Server 1 Select the Sunny WebBox in the plant tree and select Settings in the device menu Select the External Communication gt Proxy settings parameter group In the Activated field select Yes to use a proxy server In the Login field enter the login name for the proxy server In the Pori field enter the network port at which the proxy server is available 2 3 4 5 6 In the Password field enter the password for the proxy server 7 Confirm the password entered in the Confirm the password field 8 Inthe Server field enter the proxy server IP address 9 Select Save Not Using the Proxy Server 1 Select the Sunny WebBox in the plant tree and select Settings in the device menu 2 Select the External Communication gt Proxy settings parameter group 3 In the Activated field select No to not use a proxy server 4 Select Save 36 SWebBox20 IA en 12 Installation Manual SMA Solar Technology AG Connecting Sunny WebBox Internet Access 8 3 Setting the HTTP Port e Adjusting the network ports Changing the ports is only necessary in rare cases Before adjusting the ports contact your networ
9. Appendix SMA Solar Technology AG Setting Meaning Version The current firmware version of the Sunny WebBox Plant ID Plant ID for Sunny Portal User ID User ID for Sunny Portal DHCP Displays whether the network settings are acquired via DHCP IP Adresse The current IP address of the Sunny WebBox SubNetMask The current subnet mask of the Sunny WebBox Gateway The set gateway IP address DNS Server The set DNS server IP address NAT Port The currently set NAT port Webserver Port The currently set port of the web server Webservice Port The set port of the web service 54 SWebBox20 1A en 12 Installation Manual SMA Solar Technology AG Appendix 14 3 Structure of an XML Data File Example lt xml version 1 0 encoding utf 8 2 gt lt WebBox gt lt Info gt lt Created gt 201 2 1 1 22T1 1 10 00 lt Created gt lt Culture gt de lt Culture gt lt UtcOffset gt 6 0 lt UtcOffset gt lt Info gt lt CurrentPublic gt lt Key gt Meine Sunny WebBox 1 55001390 Metering TotWhOut lt Key gt lt Mean gt 34698 724 lt Mean gt lt Unit gt kWh lt Unit gt lt Base gt 1 lt Base gt lt Period gt 300 lt Period gt lt Timestamp gt 20 1 2 1 1 22T1 1 10 00 lt Timestamp gt lt CurrentPublic gt lt MeanPublic gt lt Key gt Meine Sunny WebBox 155001390 GridMs TotW lt Key gt lt Min gt 405 lt Min gt lt Max gt 3719 lt Max gt lt Mean gt 9019 lt Mean gt lt Unit gt W lt Unit gt lt Base gt 1 lt
10. If your DHCP server does not have a DNS function but you want to use DHCP you can call up the user interface via the current IP address of the Sunny WebBox You can determine the current IP address via the SD card see page 43 Alternatively you can find the Sunny WebBox IP address in the DHCP server A DHCP server can normally list all devices to which you have assigned an IP address You can then identify the Sunny WebBox based on your MAC address The MAC address is located on the type label of the Sunny WebBox Installation Manual SWebBox20 lA en 12 31 Commissioning SMA Solar Technology AG gt Log into the Sunny WebBox Select the Sunny WebBox in the plant tree and select Settings in the device menv Select the External Communication gt DHCP parameter group Select Edit Select Yes in the Activated field Select Save 6 6 2 Applying Static Network Settings Deactivating DHCP 11 12 32 ak WN gt Log into the Sunny WebBox Select the Sunny WebBox in the plant tree and select Settings in the device menu Select the External Communication gt Ethernet parameter group Select Edit In the DNS server IP field enter the IP address of the DNS server Domain Name System Server Usually the IP address of the router has to be entered here Enter the gateway IP address of your network into the Gateway IP field Usually the IP address of the router has to be entered here In t
11. www SMA Japan com SMA Technology Korea Co Ltd www SMA Korea com SMA Middle East LLC www SMA Me com SMA Portugal Niestetal Services Unipessoal Lda www SMA Portugal com SMA Solar Thailand Co Ltd www SMA Thailand com SMA Solar UK Ltd www SMA UK com
12. 1 Protect your Ethernet network through suitable security measures such as a firewall and through the allocation of secure passwords see the Sunny WebBox user manual After the first login to the Sunny WebBox please change the passwords for each user group e Changing network settings Do not change any network settings in the network devices if you are not clear about the effects of the change Changes to values could lead to the existing network not functioning or only partially functioning If you have any questions contact your network administrator You have the following options for integrating the Sunny WebBox into the local network Using dynamic network settings DHCP Making static network settings 6 6 1 Using Dynamic Network Settings DHCP When using DHCP Dynamic Host Configuration Protocol the Sunny WebBox obtains its network settings IP address subnet mask gateway and DNS server via a DHCP server Default settings DHCP is activated in the Sunny WebBox by default i DHCP server requirements e If you want to obtain the network settings for the Sunny WebBox via DHCP check your DHCP server in advance The DHCP server must extend the lease of the assigned IP address If the DHCP server assigns a new IP address after the lease has expired we do not recommend using DHCP You can only call up the user interface via the URL http WebBox serial number if your DHCP server has a DNS function
13. AC 50 60 Hz Nominal current 0 75 Installation Manual SWebBox20 lA en 12 59 Contact 16 Contact SMA Solar Technology AG If you have technical problems concerning our products contact the SMA Service Line We require the following information in order to provide you with the necessary assistance Sunny WebBox firmware version Sunny WebBox serial number and hardware version of communication interface between Sunny WebBox and the inverters and serial numbers of the inverters connected to the plant SMA Solar Technology AG Sonnenallee 1 34266 Niestetal Germany www SMA de en SMA Serviceline Inverters 49 561 9522 1499 Communication 49 561 9522 2499 Fax 49 561 9522 4699 E Mail Serviceline SMA de 60 SWebBox20 lA en 12 Installation Manual SMA Solar Technology AG Legal Provisions Legal Provisions The information contained in this document is the property of SMA Solar Technology AG Publishing its content either partially or in full requires the written permission of SMA Solar Technology AG Any internal company copying of the document for the purposes of evaluating the product or its correct implementation is allowed and does not require permission Declaration of Conformity SMA Solar Technology AG hereby declares that this equipment is in compliance with the essential requirements and other relevant provisions of Directive 1999 5 EC The entire EC Declaration of
14. Conformity can be found at www SMA Solar com SMA Factory Warranty The current warranty conditions come enclosed with your device These are also available online at www SMA Solar com and can be downloaded and are available on paper from the usual sales channels if required Trademarks All trademarks are recognized even if these are not marked separately Missing designations do not mean that a product or brand is not a registered trademark The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG Inc and any use of such marks by SMA Solar Technology AG is under licence QR Code is a registered trademark of DENSO WAVE INCORPORATED SMA Solar Technology AG Sonnenallee 1 34266 Niestetal Germany Tel 49 561 9522 0 Fax 49 561 9522 100 www SMA de E Mail info SMA de 2004 to 2012 SMA Solar Technology All rights reserved Installation Manual SWebBox20 lA en 12 61 SMA Solar Technology SMA Solar Technology AG www SMA de SMA Australia Pty Ltd www SMA Australia com au SMA Benelux bvba sprl www SMA Benelux com SMA Beijing Commercial Company Ltd www SMA China com cn SMA Central amp Eastern Europe s r o www SMA Czech com SMA France S A S www SMA France com SMA Hellas AE www SMA Hellas com SMA Ib rica Tecnolog a Solar S L U www SMA Iberica com SMA Solar India Pvt Ltd www SMA India com SMA Italia S r l www SMA ltalia com SMA Japan K K
15. connection of the remote terminal is normally identified by the same symbol as the Sunny WebBox network connection If necessary please refer to the remote terminal manual Recommendation on network cabling Should the patch cable supplied be too short observe the following when buying a longer cable e You require a patch cable Unnecessarily long cables have an adverse effect on the signal quality The maximum permitted cable length is 100 m per segment Use a high quality shielded twisted pair cable of category 5 FTP Cat 5 or higher 2 Connect the plug in power supply to the Sunny WebBox and plug it into the socket outlet see Sunny WebBox starts up and is ready for operation once the SYSTEM and POWER LEDs glow green The start up procedure can take up to 90 seconds Ifthe SYSTEM or POWER LEDs do not glow green please refer to Section 12 1 General Troubleshooting for the Sunny WebBox page 47 user interface of the Sunny WebBox is now available via the new IP address or the URL http WebBox serial number see Section 7 Logging into and out of the Sunny WebBox page 34 Installation Manual SWebBox20 lA en 12 33 Logging into and out of the Sunny WebBox SMA Solar Technology AG 7 Logging into and out of the Sunny WebBox 7 1 Logging into the Sunny WebBox i 34 1 Unauthorised access to your PV plant The plant password protects your plant f
16. found in the SMA Bluetooth Piggy Back SMA Bluetooth Piggy Back Plus manual Sunny Backup with retrofitted SMA Bluetooth Piggy Back Off Grid from firmware version 01 00 00 R A list of the supported Sunny Backups can be found in the SMA BluetoothPiggy Back Off Grid manual Power Reducer Box Sunny Matrix from firmware version 2 10 00 SMA Bluetooth Repeater Sunny SensorBox with SMA Power Injector with Bluetooth SMA radio controlled socket Updating the firmware of SMA products e In order for Bluetooth communication to function correctly in the plant the firmware of the SMA products must be completely up to date Before commissioning the Sunny WebBox update the firmware of the SMA products see the manuals of the SMA products 2 1 2 Target Group This document is intended for end users and skilled persons When you log in to the Sunny WebBox there are two user groups at your disposal Installer and User The Installer user group may only be used by qualified personnel who are authorised to make changes to grid relevant parameters for the connected devices 10 SWebBox20 lA en 12 Installation Manual SMA Solar Technology AG 2 1 3 System Requirements Recommended screen resolution 1 024 pixels x 768 pixels Internet browser Internet Explorer from version 8 e Firefox from version 3 6 2 2 Safety Precautions General safety precautions in order to avoid physical injury Do not open the devic
17. fully deleted Over 60 seconds The Sunny WebBox is not reset All settings are retained 1 Usea sharp object to press the hidden reset button through the hole Sunny WebBox is reset 42 SWebBox20 lA en 12 Installation Manual SMA Solar Technology AG Service Functions 9 4 Determining the Current Network Settings of the Sunny WebBox via the SD Card The following steps allow you to determine the current settings and the current firmware of the Sunny WebBox if you do not have access to the user interface Take note of the information on the SD card see Section 14 1 Information on the SD Card 53 1 Insert the SD card into the Sunny WebBox SD card slot The Sunny WebBox creates a folder with the name WEBBOX serial number on the SD card and saves the config xml file there The writing process is complete when the SD CARD LED glows continuously Example WEBBOX 01550001 23 config xml When the SD CARD LED glows continuously remove the SD card from the Sunny WebBox SD card slot Read the SD card using a computer with an SD card reader Open the config xml file in the WebBox Serial number folder with a text editor or an Internet browser Read the values of the network settings of the Sunny WebBox see Section 14 2 Structure of the config xml File page 53 Installation Manual SWebBox20 lA en 12 43 Maintenance and Care SMA Solar Technology AG 10 Maintenance an
18. if not avoided could result in property damage s Information Information provides tips that are valuable for effective installation and operation of the product 1 4 Terminology The term photovoltaic plant is abbreviated to PV plant in this manual Additionally the product name Sunny WebBox with Bluetooth Wireless Technology is shortened to Sunny WebBox in the running text Formatting Meaning Save Buttons are displayed in square brackets Menul Menu items are displayed in quotation marks Menul gt Menu2 Menu paths are displayed in quotation marks The angle bracket gt separates individual menus Example Examples are represented in italics 8 SWebBox20 lA en 12 Installation Manual SMA Solar Technology AG Safety 2 Safety 2 1 Intended Use The Sunny WebBox with Bluetooth is a communication device that records and logs the data of a PV plant and makes it available via a user interface using the integrated web server Additionally the Sunny WebBox can be used for remote diagnosis and the configuration of connected devices in a PV plant via the computer The Sunny WebBox is intended for private and industrial use The Sunny WebBox data is not suitable for billing purposes The data collected by the Sunny WebBox on the amount of power generated by your plant may deviate from the energy meter data Additional costs can be incurred from the use of the Internet
19. of the SD card use the SD cards available from SMA Solar Technology AG Compatibility with all SD cards available on the market cannot be guaranteed The Sunny WebBox does not support SD cards with storage capacities of more than 2 GB or SDHC cards Only use SD cards which have been formatted with the 1 6 system If necessary use the computer to reformat the SD card The Sunny WebBox converts the SD card s file system to TFAT in order to increase data security If you wish to clear the SD card you must format the SD card on the computer with the FAT16 file system 14 2 Structure of the config xml File The config xml configuration file contains information on the Sunny WebBox network settings firmware version and further settings Example lt xml version 1 0 encoding utf 8 e lt WebBox gt lt Settings gt add key Version value 1 0 40 B gt lt add key Plant ID value gt add key User ID value Max Mustermann SMA de gt add key DHCP value False gt lt add key IP Address value 192 168 0 168 gt lt add key SubNetMask value 255 255 255 0 gt add key Gateway value 192 168 0 1 add key DNS Server value 192 168 0 1 gt add key NAT Port value 80 gt add key Webserver Port value 80 gt add key Webservice Port value 80 gt lt Settings gt lt WebBox gt Installation Manual SWebBox20 lA en 12 53
20. Base gt lt Period gt 300 lt Period gt lt Timestamp gt 2012 11 22T11 10 00 lt Timestamp gt lt MeanPublic gt lt MeanPublic gt lt MeanPublic gt lt WebBox gt Installation Manual SWebBox20 1A en 12 55 Appendix SMA Solar Technology AG Setting Meaning Info Information Create Date of generation Culture Language UtcOffset Offset in minutes to UTC Universal Time Coordinated MeanPublic Data of the mean values CurrentPublic Data of the instantaneous values Key Name of the element made up of device name device serial number and the parameter name Individual values are separated by a colon Example lt Key gt Sunny WebBox 155000234 Metering TotWhOut lt Key gt Min Smallest value in measurement interval merging Max Largest value in measurement interval merging Mean Average value in measurement interval merging Base Number of measured values in the interval number of merged values Period Length of the measurement interval in seconds TimeStamp Time stamp at which the average was calculated 14 4 Information on Your Internet Browser In order to be able to call up the Sunny WebBox user interface you need a current Internet browser You can use the default settings of your Internet browser e Ensure that JavaScript is activated proxy server is active in your network you must set up a proxy exception rule in your browser see page 56
21. Bluetooth PV plant e You must assign the PV plant a free NetID Contact your installer 4 An inverter is displayed as an unknown device in the plant tree The inverter with integrated Bluetooth has an old firmware version only for inverters SB 3000TL 20 SB 4000 20 SB 5000 20 e Ensure that the inverter with integrated Bluetooth has the latest firmware version see technical description Firmware Update with SD Card at www SMA Solar com The new inverter type is not detected by the Sunny WebBox e Perform own update for the Sunny WebBox see page 38 Installation Manual SWebBox20 lA en 12 51 Accessories 13 Accessories SMA Solar Technology AG You will find the corresponding accessories and spare parts for your product in the following overview If required you can order them from SMA Solar Technology AG or from your specialist dealer Description Brief description SMA order number SMA Bluetooth Repeater SMA Bluetooth repeater for increasing BTREP the range of SMA Bluetooth products for use indoors SD card 1 GB 1 GB Secure Digital Memory Card for SD Card 1 GB Sunny WebBox SD card 2 GB 2 GB Secure Digital Memory Card for SD Card 2 GB Sunny WebBox 52 SWebBox20 lA en 12 Installation Manual SMA Solar Technology AG Appendix 14 Appendix 14 1 Information on the SD Card In order to ensure the proper functioning
22. Install Uninstall Properties Description Transmission Control Protocol Intemet Protocol The default wide area network protocol that provides communication across diverse interconnected networks Show icon in notification area when connected Notify me when this connection has limited or no connectivity OK Cancel 6 Note the current network settings in the Internet Protocol TCP IP Properties window This will enable you to reset the computer network settings after configuration of the Sunny WebBox 28 SWebBox20 1A en 12 Installation Manual SMA Solar Technology AG Commissioning 7 Enterthe following static network settings in the xl Internet Protocol TCP IP Properties window EJ You get IP settings assigned automatically if your network supports Check the Use the following IP address field a SUR ANCHO IIS Enter 192 168 0 100 into the IP address field attain an IP address automaticaly Enter 255 255 255 0 into the Subnet mask rbi IP address 192 168 0 100 field Subnet mask 255 255 255 0 Default gateway Delete any entries in the Default gateway Preferred DNS server and Alternate DNS O bei UiS sarat disci f Use the following DNS server addresses 4 server fields Preferred DNS server 8 Select OK Altemate DNS server E EE 9 In the Local Area Connection Properties window sele
23. OK The Sunny WebBox is restarted The restart was successful if the SYSTEM and POWER LEDs glow green again The start up procedure can take up to 90 seconds Ifthe SYSTEM or POWER LEDs do not glow green please refer to Section 12 1 General Troubleshooting for the Sunny WebBox page 47 Installation Manual SWebBox20 lA en 12 41 Service Functions SMA Solar Technology AG 9 3 Resetting the Sunny WebBox Using the Reset Button You can reset the Sunny WebBox through a small hole in the rear side of the Sunny WebBox behind which the Reset button is hidden For this purpose the Sunny WebBox must be supplied with current Data backup e Before you reset the Sunny WebBox make a note of all settings such as network or portal settings if necessary In addition save the PV plant data for example via the SD card or FTP download in order to avoid data losses Depending on how long you press the Reset button the Sunny WebBox performs the actions listed in the following table Duration Action 1 5 seconds Resets the passwords to the default setting All other PV plant settings and data are retained 5 15 seconds Resets the network settings to the default setting All other PV plant settings and data are retained 15 60 seconds Resets all settings event memory network settings modem settings portal settings and passwords of the Sunny WebBox back to the default settings PV plant data will be
24. S server In the Local Area Connection Properties window select OK The computer is set to the network settings of the Sunny WebBox Installation Manual SWebBox20 lA en 12 27 Commissioning 6 4 3 Windows XP Windows 2000 ie 2 Start the computer SMA Solar Technology AG In Windows select Start gt Settings gt Network Connections Double click the LAN connection used to connect the Sunny WebBox If Windows displays several LAN connections there are probably several network connections installed on the computer Ensure that you select the network connection that the computer is using to connect to the Sunny WebBox If necessary refer to the manual of your computer Inthe event that no LAN connection is displayed please refer to Section 12 1 General Troubleshooting for the Sunny WebBox page 47 The Local Area Connection Status window opens In the General tab select Properties The Local Area Connection Properties window opens General Authentication Advanced Mark Internet Protocol TCP IP and select Properties The Internet Protocol TCP IP Properties window opens Connect using E VMware Accelerated AMD PCNet Ad This connection uses the following items S Client for Microsoft Networks dl File and Printer Sharing for Microsoft Networks QoS Packet Scheduler Mm
25. can be checked using the Sunny Explorer or the Sunny Beam with Bluetooth see the user manual of the respective device You can change the connection quality by reducing and increasing the distance between the Bluetooth devices 5 2 3 Extending the Bluetooth Network with the SMA Bluetooth Repeater The SMA Bluetooth Repeater transmits the data traffic within a Bluetooth network If you install the SMA Bluetooth Repeater on the limit of the radio range the SMA Bluetooth Repeater extends the range of the Sunny WebBox Thus you can also connect remote devices via Bluetooth 20 SWebBox20 IA en 12 Installation Manual SMA Solar Technology AG Assembly 5 3 Mounting the Sunny WebBox on the Wall e Noting the serial number Before mounting the Sunny WebBox make a note of the serial number given on the type label You will require the serial number later to call up the Sunny WebBox user interface Take the relevant requirements into account when defining the mounting location 2 Usethe drilling template to determine the position of the Sunny WebBox and to mark the drilling holes with a pen 3 Drill holes with 6 mm diameter at the marked points and insert wall plugs 4 Screw in the screws and leave approx 6 mm protruding from the wall 5 Hang the Sunny WebBox from the screws Installation Manual SWebBox20 lA en 12 21 Assembly SMA Solar Technology AG 5 4 Mounting the Sunny WebBox on the Top Hat Rail e Noting the serial numbe
26. ct OK The computer is set to the network settings of the Sunny WebBox Installation Manual SWebBox20 lA en 12 29 SMA Solar Technology AG Commissioning 6 5 Logging into the Sunny WebBox for the First Time 1 Start Internet browser e g Internet Explorer Enabling JavaScript in the Internet browser e Sunny WebBox user interface needs JavaScript in order to be able to correctly display and execute the contents and functions of the Sunny WebBox Ensure that JavaScript is activated in your Internet browser If necessary refer to the help section of your Internet browser 2 Enter http 192 168 0 168 into the address bar and press the enter key http 192 168 0 168 x The Sunny WebBox login page opens Ifthe page does not open please refer to Section 12 1 General Troubleshooting for the Sunny WebBox page 47 SUNNY WEBBOX Bl coi E v mese 21 3 Login to the Sunny WebBox as the user or installer Upon delivery the password for the User is 0000 and the password for the Installer is 1 111 Security in the local network e Change the default password of all user groups promptly in order to avoid unauthorised access 30 SWebBox20 lA en 12 Installation Manual SMA Solar Technology AG Commissioning 6 6 Configuring Sunny WebBox for the Local Network Information on Integrating the Sunny WebBox into a Local Network Protecting the Ethernet network from external attacks
27. ct the Sunny WebBox from the voltage supply during the update 1 9 1 2 Firmware Update via the Internet Recommended If the Sunny WebBox has Internet access you can update the Sunny WebBox via the Internet automatically or manually Activating deactivating automatic firmware update When the automatic firmware update is activated the Sunny WebBox checks for new firmware updates once a day If a new firmware update is available the Sunny WebBox downloads the firmware update from the Internet The update procedure starts automatically at night between 11 00 p m and 11 30 p m Unexpected interruption of an automatically started update procedure e 1 If an automatically started update procedure of the Sunny WebBox is interrupted e g as a result of a power outage the Sunny WebBox restarts the update procedure in the next defined time period 1 Selectthe Sunny WebBox in the plant tree and select Settings in the device menv 2 Select the Device gt Update parameter group 3 Click on the Edit button 38 SWebBox20 IA en 12 Installation Manual SMA Solar Technology AG Service Functions 4 Inthe Automatic update field select Yes in order to activate the automatic firmware update default setting or In the Automatic update field select No to deactivate the automatic firmware update 5 Select Save Manually Updating the Firmware w NOTICE Loss of plant data possible O
28. d Off No SD card is inserted SYSTEM Glowing green The Sunny WebBox is ready for operation Flashing green The Sunny WebBox is starting Flashing orange The Sunny WebBox is performing a firmware update Flashing red A system fault has occurred POWER Glowing green The Sunny WebBox is supplied with voltage Off The Sunny WebBox is not supplied with voltage The SMA radio controlled socket SMA Bluetooth Repeater and SMA Bluetooth Power Injectors do not have any influence on the PLANT STATUS LED 16 SWebBox20 1A en 12 Installation Manual SMA Solar Technology AG Product Description 4 4 Connection Area Overview LJ D E F Item Description A Connection for GSM antenna cable not used Connection for the plug in power supply Bluetooth module Module slot not used Network connection for 10 100 MBit Ethernet SD card slot mni m ololve 4 5 Bluetooth Module Overview MODE NetlD Item Description A MODE rotary switch B NetID rotary switch C Bluetooth LED blue D Connection display not used Installation Manual SWebBox20 lA en 12 17 SMA Solar Technology AG Product Description 4 5 1 Bluetooth Module LED Overview Status Meaning Bluetooth LED blue 9 Glowing Bluetooth connection established No Bluetooth connection established x Off
29. d Care 10 1 Maintenance Conduct regular visual inspections of the Sunny WebBox to check for external damage or soiling 10 2 Care J N NOTICE E Damage to the device due to ingress of liquids The Sunny WebBox is not waterproof Protect the Sunny WebBox from wet conditions When cleaning the device only use a lightly damp cloth in order to prevent water from entering the device If there is a considerable amount of dirt you can also use a mild non abrasive non corrosive cleaning agent 44 SWebBox20 lA en 12 Installation Manual SMA Solar Technology AG Decommissioning 11 Decommissioning 11 1 Dismounting the Sunny WebBox NOTICE o N Loss of plant data possible Only disconnect the Sunny WebBox from the voltage supply when the PV plant is not in operation e g at night Otherwise losses may occur during the recording of the plant data NOTICE Loss of data on the SD card possible Do not disconnect the Sunny WebBox from the voltage supply while the SD CARD LED is flashing green or orange This can damage the file system of the SD card and lead to data loss Depending on the amount of data the writing process can take some time 1 Remove the plug in power supply of the Sunny WebBox from the socket outlet Remove the DC plug of the plug in power supply from the enclosure Remove the Sunny WebBox patch cable RON Depending on the mounting type dismount
30. date files to the devices in the PV plant Off There is no device available in the PV plant e Glowing green Login for all connected devices is OK Glowing orange Login for at least one connected device is not OK Glowing red Login for all connected devices is not OK MODEM Off Not assigned DATA UPLOAD Glowing green The data transmission to the Sunny Portal or an external FTP server is active Last upload was successful Flashing green The Sunny WebBox is sending data to Sunny Portal or an external FTP server Glowing red The last data transmission to Sunny Portal or an external FTP server was not successful Off Data transmission is deactivated Installation Manual SWebBox20 lA en 12 15 Product Description SMA Solar Technology AG LED designation Status Meaning SD CARD Glowing green The SD card is inserted writeable and the free memory capacity is more than 10 of the overall capacity Flashing green The SD card is being written to The free memory capacity is more than 10 of the overall capacity Glowing orange The SD card is inserted writeable and the free memory capacity is less than or equal to 10 of the overall capacity Flashing orange The SD card is being written to The free memory capacity is less than or equal to 10 of the overall capacity Glowing red The SD card is full or write protected or there is an update file on the SD car
31. e of at least 1 m from the following devices WLAN devices Microwave ovens Other devices that use the 2 4 GHz radio spectrum Installation Manual SWebBox20 lA en 12 19 Assembly SMA Solar Technology AG 5 2 Determining the Mounting Location for Bluetooth PV Plants 5 2 1 Information on SMA Bluetooth The devices in your PV plant can communicate and network with a communication device via Bluetooth To ensure that the devices communicate with each other and are interlinked they have to be setto the same NetlD The NetlD is a unique identification number of your PV plant Thus the NetlD distinguishes your PV plant from other PV plants 5 Determining the NetID for your PV plant If your PV plant does not yet have a NetlD you must first determine a free NetlD using the Sunny Explorer software and set this for your devices in the PV plant e NetID 1 is currently not supported by the Sunny WebBox with Bluetooth 1 It is currently only possible to establish a direct connection to an individual SMA Bluetooth device via NetlD 1 using the Sunny Explorer software or the Sunny Beam with Bluetooth Change the NetlD of the Sunny WebBox with Bluetooth to the NetlD of your PV plant NetlD 2 to NetlD 5 2 2 Determining the Mounting Location Before you mount the Sunny WebBox check the connection quality between the Sunny WebBox and your PV plant at the intended mounting location of the Sunny WebBox The connection quality
32. e or the plug in power supply e Install the cabling in such a way that no one can stand on or trip over it General information for preventing property damage Safety e touching electronic components you can cause damage to or destroy the device through electrostatic discharge ESD Avoid touching component connections and plug contacts Earth yourself before working on the device e With the help of the Sunny WebBox with Bluetooth you can change safety related parameters of the SMA inverters e g SMA Grid Guard parameters Incorrectly configured parameters can lead to yield losses Do not alter these safety relevant parameters without prior consultation with your power supply company operating the electricity grid into which your plant feeds e saving procedure for parameters can take up to 30 seconds Do not disconnect the Sunny WebBox with Bluetooth from the voltage supply during the save procedure If you disconnect the Sunny WebBox from the voltage supply during the save procedure data may be lost Installation Manual SWebBox20 lA en 12 11 Scope of Delivery SMA Solar Technology AG 3 Scope of Delivery Check the delivery for completeness and for any external damage Please contact your specialist dealer if you find any damage or if there are parts missing Item Quantity Description Sunny WebBox with Bluetooth Plug in power supply with travel adapter Patch cable red Pa
33. eady for operation once the SYSTEM and POWER LEDs are green The start up procedure can take up to 90 seconds Ifthe SYSTEM or POWER LEDs do not glow green please refer to Section 12 1 General Troubleshooting for the Sunny WebBox page 47 3 Setthe computer to the network area of the Sunny WebBox see Section 6 4 Configuring the Network Settings on the Computer page 26 Installation Manual SWebBox20 IA en 12 25 Commissioning SMA Solar Technology AG 6 4 Configuring the Network Settings on the Computer 6 4 1 Information on Network Settings on the Computer If you do not use the Sunny WebBox Assistant for initial start up of the Sunny WebBox you need to make the network settings manually on the computer To do so first configure your computer based on the Sunny WebBox network range on delivery Read the respective section for the operating system of your computer If you use an operating system that is not described refer to the manual of your operating system to find out how to set the computer to IP address 192 168 0 100 and the Subnet mask to 255 255 255 0 You can then configure the Sunny WebBox for a local network via the user interface see page 31 User rights in the operating system e You need the respective user rights on the computer used to commission the Sunny WebBox in order to be able to make changes to the network settings If you have any questions consult your system administrator 6 4 2 Wi
34. ely selectable FTP server for further processing In addition you can present your plant data via the Sunny Matrix large view or the FlashView software You can use a Power Reducer Box together with the Sunny WebBox in order to involve the plant in grid management The Sunny WebBox can receive the requirements of the network operator via the Power Reducer Box and forward them to the inverters in the PV plant Installation Manual SWebBox20 lA en 12 13 Product Description SMA Solar Technology AG The Sunny WebBox has the function of a grid forming device master device in the Bluetooth plant Master devices are communication products which form the structure of the Bluetooth PV plant and collect evaluate and process data Unlike other master devices the Sunny WebBox can establish up to five uplinks meaning that it can directly connect to five devices simultaneously It can also assume the function of a slave root node and be involved in establishing a Bluetooth network In this way the Sunny WebBox can connect multiple groups of inverters to one another that would not otherwise have had a Bluetooth connection The number of devices which the Sunny WebBox can manage depends on the number of master devices in the Bluetooth network with the same NetlD If the Sunny WebBox is the only Master in the Bluetooth network the Sunny WebBox can manage up to 50 devices If two masters are present in the Bluetooth network e g Sunny Explorer or Sunny Beam wi
35. he IP Address field enter the static IP address under which the Sunny WebBox is to be accessed in the local network see Section 14 7 Allocating an IP Address in a Local Network 57 In the Subnet mask field enter the subnet mask of your network Normally you can find this information in the router manual In the DHCP parameter group select No in the Activated field Select Save Sunny WebBox saves the network settings The saving procedure can take up to 30 seconds Do not disconnect the Sunny WebBox with Bluetooth from the voltage supply during the save procedure The saving procedure is complete once you are directed to the new IP address or the Sunny WebBox is no longer available via the Internet browser Resetting the computer to the network settings Reset your computer to the original network settings in order that you can reach it via the local network when required see Section 6 4 Configuring the Network Settings on the Computer page 26 Once the saving procedure is completed remove the plug in power supply of the Sunny WebBox from the socketoutlet Remove the patch cable blue SWebBox20 lA en 12 Installation Manual SMA Solar Technology AG Commissioning 6 6 3 Connecting the Sunny WebBox to the Local Network 1 Connectthe Sunny WebBox directly to the remote terminal e g router network switch Ethernet hub of the local network using the red patch cable see The
36. k Layer Topology Discovery Responder Description Transmission Control Protocol Intemet Protocol The default wide area network protocol that provides communication across diverse interconnected networks 7 Note the current network settings in the Internet Protocol Version 4 4 Properties amp Local Ares Connection Properties Send Feedback window This will enable you to reset the computer network settings after configuration of the Sunny WebBox 8 Enter the following static network settings for the computer in the Internet Protocol Version 4 TCP IPv4 Properties window Check the Use the following IP address field Enter 192 168 0 100 into the IP address field Enter 255 255 255 0 into the Subnet mask field Delete any entries in the Default gateway Preferred DNS server and Alternate DNS server fields 9 Select OK General Alternate Configuration Internet Protocol Version 4 TCP IPv4 Properties E You can get IP settings assigned automatically if your network supports this capability Otherwise you need to ask your network administrator for the appropriate IP settings Obtain an IP address automatically Use the following IP address IP address 192 168 0 100 Subnet mask 255 255 255 0 Defauk gateway P Obtain DNS server address automatically Use the following DNS server addresses Preferred DNS server Alternate DN
37. k administrator The HTTP port is the network port at which the Sunny WebBox user interface is available in the local network The HTTP Port is set to 80 by default If you set another HTTP port you must enter this when opening the user interface behind the IP address Example the IP address of the Sunny WebBox is 192 168 0 168 and you have changed the HTTP port to 8080 You must then enter http 192 168 0 168 8080 in the address bar of the Internet browser Log into the Sunny WebBox Select the Sunny WebBox in the plant tree and select Settings in the device menv Select the External Communication gt HTTP parameter group Select Edit In the Pori field set the desired port default setting port 80 ROM Select Save 8 4 Setting the NAT Port e Adjusting the network ports Changing the ports is only necessary in rare cases Before adjusting the ports contact your network administrator During data transmission the Sunny WebBox sends the IP address and port at which the Sunny WebBox is available on the Internet to the Sunny Portal You must set up corresponding port forwarding and release the desired port in the router see router manual The NAT port is set to 80 by default If there are multiple Sunny WebBoxes in your local network you must select different NAT ports If you have selected an NAT port other than 80 you must also set the changed NAT port in the Sunny WebBox Log into the Sunny WebBox
38. ndows 7 Windows Vista Start the computer 2 In Windows select Start 3 Enter ncpa cpl in the search field and press the enter key The Network Connections window opens 4 Double click the LAN connection used to connect the Sunny WebBox If Windows displays several LAN connections there are probably several network connections installed on the computer Ensure that you select the network connection that the computer is using to connect to the Sunny WebBox If necessary refer to the manual of your computer If no LAN connection is displayed please refer to Section 12 1 General Troubleshooting for the Sunny WebBox page 47 The Local Area Connection Status window opens 5 In the General tab select Properties 26 SWebBox20 lA en 12 Installation Manual SMA Solar Technology AG The Local Area Connection Properties window opens 6 Mark Internet Protocol Version 4 TCP IPv4 and select Properties The Internet Protocol Version 4 TCP IPvA Properties window opens Commissioning Networking Connect using a Network Connection Configure gnnection uses the following items This c Client for Microsoft Networks 005 Packet Scheduler JB File and Printer Sharing for Microsoft Networks M 2 Intemet Protocol Version 6 TCP IPv6 e temet Protocol Version 4 TCP 1Pw4 i Link Layer Topology Discovery Mapper I O Driver Lin
39. nly perform a manual firmware update when the PV plant is not in operation e g during the night Otherwise losses may occur during the recording of the plant data You can also carry out manual updates when automatic firmware update is activated Select the Sunny WebBox in the plant tree and select Settings in the device menv Select the Device gt Update parameter group 1 2 3 In the Check for update and install it field select Execute Sunny WebBox checks whether new firmware update is available If a new firmware update is available the Sunny WebBox downloads the firmware update from the Internet and starts the update procedure SWebBox20 lA en 12 39 Installation Manual Service Functions SMA Solar Technology AG 9 1 3 Firmware Update via the SD Card NOTICE o Loss of plant data possible Only perform a manual firmware update when the PV plant is not in operation e g during the night Otherwise losses may occur during the recording of the plant data k N Loss of data on the SD card possible NOTICE Do not remove the SD card while the SD CARD LED is flashing green or orange This can damage the file system of the SD card and lead to data loss Depending on the amount of data the writing process can take some time Using a separate SD card for firmware updates Use a separate SD card for firmware updates which contains only the update file
40. o the manual of your computer Inthe event that no LAN connection is displayed please refer to Section 12 1 General Troubleshooting for the Sunny WebBox page 47 The Local Area Connection Status window opens 3 Select Properties in the General tab The Local Area Connection Properties window opens Activate Microsoft TCP IP Version 5 Select OK 14 7 Allocating an IP Address in a Local Network You select a static IP address Internet Protocol yourself Use the address range which is available to your router In most cases the address range of the router lies between 192 168 0 1 and 192 168 255 254 If necessary refer to the manual of your router Please note during the allocation of the IP address that the first three address parts of the IP address must be identical for all participants of the same network You may not allocate the same IP address twice Example Router 192 168 0 1 Computer 1 192 168 0 2 Computer 2 192 168 0 3 Sunny WebBox 192 168 0 168 Installation Manual SWebBox20 lA en 12 57 Technical Data 15 Technical Data SMA Solar Technology AG 15 1 Sunny WebBox with Bluetooth Mechanical Data Width x height x depth 226 mm x 130 mm x 57 mm Weight 750g Voltage Supply Typical power consumption AW Maximum power consumption 12W Ambient Conditions Ambient temperature 20 65 Relative humidity 5 95 non condensing Degree
41. of protection IP20 Degree of protection according to DIN 60529 Communication Sunny Boy Sunny Mini Central Windy Boy Bluetooth with SMA Bluetooth interface Computer 10 100 Mbit Ethernet Maximum number of SMA Bluetooth devices 50 with 1 master Maximum number of SMA Bluetooth devices 25 with 2 masters Maximum Bluetooth radio range in free field 100m conditions Max Ethernet radio range per segment 100m Apart from the USA Other User interface languages German English French Italian Spanish Creek Korean Portuguese Czech Dutch Internal ring buffer 12 5 MB Memory expansion via SD memory cards 1 GB 2 GB Optional 58 SWebBox20 IA en 12 Installation Manual SMA Solar Technology AG Technical Data 15 2 Plug in Power Supply Units 15 2 1 CINCON TRG30R 120 Mechanical Data Width x height x depth 107 8 mm x 57 5 mm x 33 5 mm Weight 300g Voltage Supply Voltage 100 V 240 V AC 50 60 Hz Nominal current 0 8 A 15 2 2 TaiyTech TYT251200200UV 3000 Mechanical Data Width x height x depth 92 0 mm x 58 0 mm x 41 4 mm Weight 2449 Voltage Supply Voltage 100 V 240 V AC 50 60 Hz Nominal current 0 75 15 2 3 TaiyTech TYT251200200EU 3000 Mechanical Data Width x height x depth 92 0 mm x 90 6 mm x 36 0 mm Weight 128g Voltage Supply Voltage 100 V 240 V
42. oxy server does not support IPv Use a proxy server that supports IPv 2 The SYSTEM LED continuously flashes red A system fault has occurred Remove the Sunny WebBox plug in power supply from the socketoutlet and plug it back in after a short time in order to restart the Sunny WebBox Note that this can lead to loss of collected plant data Contact the SMA Service Line 3 The POWER LED is off The Sunny WebBox is not supplied with voltage Check the voltage supply of the socketoutlet and rectify any faults 4 The SD CARD LED is glowing red The SD card is full Replace the SD card or format the SD card in FAT16 format The SD card is write protected Remove the write protection of the SD card There is more than one update file in the UPDATE folder on the SD card Delete the update file or perform the update 48 SWebBox20 1A en 12 Installation Manual SMA Solar Technology AG Troubleshooting No Problem 5 Parameters cannot be edited Cause You do not possess the necessary rights for the parameter Remedy Change the user group You have an inverter with upgraded SMA Bluetooth Piggy Back with a firmware version lower than 02 00 00 R The configuration of parameters and the graphical presentation of monthly and annual energy values are not supported Update the firmware of the Bluetooth Piggy Back using Sunn
43. r Before mounting the Sunny WebBox make a note of the serial number given on the type label You will require the serial number later to call up the Sunny WebBox user interface 1 Take the relevant requirements into account when defining the mounting location 2 Hookthe two lower retainers of the Sunny WebBox onto the lower edge of the top hat rail 3 Press the Sunny WebBox upwards and snap it into the upper retainer 22 SWebBox20 IA en 12 Installation Manual SMA Solar Technology AG Commissioning 6 Commissioning 6 1 Information on Commissioning There are two options for commissioning the Sunny WebBox Commissioning the Sunny WebBox using the Sunny WebBox Assistant recommended e Commissioning the Sunny WebBox without the Sunny WebBox Assistant Commissioning the Sunny WebBox using the Sunny WebBox Assistant The Sunny WebBox Assistant is a software program which assists you with the commissioning of the Sunny WebBox Sunny WebBox Assistant can be found on the supplied CD and in the download area at www SMA Solar com Use the quick reference guide for Sunny WebBox commissioning or e Proceed as follows Configure the Bluetooth settings of the Sunny WebBox see page 24 Connect the Sunny WebBox directly to the computer see page 25 or to the local network see page 33 Start the Sunny WebBox Assistant on your computer Follow the instructions in the Sunny WebBox Assistant Commissioning the Sunny WebBox
44. rder to set up a connection via another device in the plant or remove one master from the plant Further information on SMA Bluetooth can be found in the download area at www SMA Solar com 50 SWebBox20 1A en 12 Installation Manual SMA Solar Technology AG Troubleshooting Problem 2 Inverter is not accessible Cause The Bluetooth connection was interrupted Remedy Wait until the Sunny WebBox has automatically re established the connection Parameters for the Bluetooth communication were changed When setting parameters that regulate the Bluetooth connection e g parameters for the radio range and country parameters the communication via Bluetooth is interrupted for some time because the inverters are carrying out a restart of the communication interface This does not relate to inverters with upgraded SMA Bluetooth Piggy Backs e Wait until the inverter has completed a restart The inverter is then accessible again Inverter with upgraded SMA Bluetooth Piggy Back is in night mode Wait until the inverter is again working in normal operation The inverter is then accessible again The inverter has not been set to the NetID of your PV plant and commissioned inverter must be set to the NetID of your PV plant and commissioned Contact your installer 3 The Sunny WebBox displays unknown inverters The set NetID is already assigned by an external
45. rom unauthorised access After logging in for the first time change the default password for both user groups Plant password at delivery All devices are delivered with the user password 0000 and the installer password 1111 Start Internet browser e g Internet Explorer If you use DHCP for the Sunny WebBox default setting enter the URL http WebBox serial number e g http WebBox895903467 in the address bar and press the enter key Tip you can find the serial number on the type label see Section 4 2 Type Label page 14 or determine it using the SD card see Section 9 4 Determining the Current Network Settings of the Sunny WebBox via the SD Card page 43 M The Sunny WebBox login page opens If the page does not open refer to Section 12 1 General Troubleshooting for the Sunny WebBox page 47 If you are using static network settings for the Sunny WebBox enter the static IP address of the Sunny WebBox in the address bar and press the enter key If you do not know the IP address of the Sunny WebBox see Section 9 4 Determining the Current Network Settings of the Sunny WebBox via the SD Card page 43 M The Sunny WebBox login page opens Ifthe page does not open refer to Section 12 1 General Troubleshooting for the Sunny WebBox page 47 SUNNY WEBBOX Exa A Password Select the desired language In the User field select the user group you wish to log in to In the Pas
46. s for the Sunny WebBox If there are update files on the external SD card exporting XML and CSV files is deactivated Take note of the information on the SD card see Section 14 1 Information on the SD Card page 53 1 2 3 40 Select the required update in the downloads area at www SMA Solar com and download it to your computer Connect the SD card to the computer and create a folder called UPDATE on the SD card Copy the downloaded update file up2 to the UPDATE folder created on the SD card and then remove the SD card from the computer Saving only one update file in the UPDATE folder The UPDATE folder may only ever contain one update file If there is more than one update file in the UPDATE folder the firmware will not be updated Remove the plug in power supply of the Sunny WebBox from the socket outlet Insert the SD card into the Sunny WebBox SD card slot Insert the plug in power supply of the Sunny WebBox into the socket outlet After approximately 90 seconds the Sunny WebBox is ready for operation and the update process starts SWebBox20 lA en 12 Installation Manual SMA Solar Technology AG Service Functions 9 2 Restarting the Sunny WebBox via the User Interface 1 HAYDN Select the Sunny WebBox in the plant tree and select Settings in the device menu Select the Device gt System parameter group In the Initiate device restart field select Execute Select
47. sword field enter the password belonging to the selected user group Select Login The Sunny WebBox user interface opens SWebBox20 lA en 12 Installation Manual SMA Solar Technology AG Logging into and out of the Sunny WebBox 7 2 Logging out of the Sunny WebBox 1 Select Logout in the icon bar 7 Logout M The Sunny WebBox login page opens You have successfully logged out Installation Manual SWebBox20 lA en 12 35 Connecting Sunny WebBox Internet Access SMA Solar Technology AG 8 Connecting Sunny WebBox Internet Access 8 1 Information on Sunny WebBox Internet Access 8 Changing extended network settings 1 Do not change any network settings in the network devices if you are not clear about the effects of the change Changes to values could lead to the existing network not functioning at all or only working partially If you have any questions contact your network administrator If you use a proxy server for the Internet connection you must make proxy settings in the Sunny WebBox see Section 8 2 Making Proxy Settings page 36 If you would like to make the Sunny WebBox available via the Internet to allow for example direct access to the Sunny WebBox via Sunny Portal you must configure port forwarding in your router For this purpose it is sometimes necessary to adjust the network ports for the Sunny WebBox see Section 8 3 Setting the HTTP Port page 37 and Section 8 4 Setting the NAT Port page 37
48. tch cable blue Screws M6 Wall plugs 6 CD with installation manual user manual and Sunny WebBox Assistant 1 1 1 1 2 2 1 1 Quick reference guide for commissioning SWebBox20 lA en 12 Installation Manual SMA Solar Technology AG Product Description 4 Product Description 4 1 Sunny WebBox with Bluetooth The Sunny WebBox with Bluetooth is a communication device that records and logs the data of a PV plant and makes it available via a user interface using the integrated web server Additionally the Sunny WebBox can be used for remote diagnosis and the configuration of connected devices in a PV plant via the computer Sunny Boy Sunny Portal gt ER Srem 2 Sunny WebBox Router Internet access Computer FTP server Sunny SensorBox with SMA Bluetooth Power Injector Sunny Matrix Power Reducer Box Computer The Sunny WebBox can continuously request and evaluate the data of the connected devices The query interval for the data of the entire PV plant is five minutes If you display data via the user interface of the Sunny WebBox the currently displayed data will be requested every 20 seconds If the connection to the PV plant is broken the Sunny WebBox re establishes the connection as soon as this is possible The Sunny WebBox can automatically send the PV plant data to the Sunny Portal Internal portal or a fre
49. th Bluetooth a maximum of 25 devices can be managed by the Sunny WebBox A maximum of one Sunny WebBox with Bluetooth is allowed in a Bluetooth network with the same NetlD Additional information about SMA Bluetooth Wireless Technology can be found in the download area at www SMA Solar com 4 2 Type Label The type label clearly identifies the Sunny WebBox The type label can be found on the back of the enclosure SMA Solar Technology AG Sonnenallee 1 34266 Rum www SMA de SUNNY WEBBOX eg with Bluefoot Wireless Technology a N23114 _ a D Vnom B WEBBOX BT 20 XXX xx V DC Serial Number mmm 200 mA MAC Adress TKK XK KK KKK KK Operating Temperature Version TY D XX XX XX Operating Temperature XXGB Item Description Explanation A Type Device type B Serial number Serial number of the device C MAC Address MAC address of the device D Version Hardware version of the device 14 SWebBox20 lA en 12 Installation Manual SMA Solar Technology AG 4 3 LED Overview Product Description LED designation Status Meaning PLANT STATUS Glowing green All devices in the PV plant have the status OK Glowing orange At least one device in the PV plant has the Warning status Glowing red At least one device in the PV plant has the Fault status Flashing orange The Sunny WebBox is sending up
50. the Sunny WebBox as follows Wall mounting Installation Manual SWebBox20 lA en 12 45 SMA Solar Technology AG Decommissioning Top hat rail mounting 11 2 Packaging the Sunny WebBox For return shipment use packaging appropriate for transport if possible the original packaging 11 3 Disposing of the Sunny WebBox At the end of its service life dispose of the Sunny WebBox in accordance with the currently applicable disposal regulations for electronic waste at the installation site Alternatively send it back to SMA Solar Technology AG at your own expense labelled ZUR ENTSORGUNG FOR DISPOSAL 46 SWebBox20 lA en 12 Installation Manual SMA Solar Technology AG 12 Troubleshooting Troubleshooting 12 1 General Troubleshooting for the Sunny WebBox No 1 The Sunny WebBox is not available via the user interface or You cannot find the Sunny WebBox via the Sunny WebBox Assistant Cause The Sunny WebBox is not connected to the network or to the voltage supply Remedy Connect the Sunny WebBox with the patch cable directly to the computer or the local network and supply the Sunny WebBox with voltage see page 23 Incorrect network settings of the network components Use the Sunny WebBox Assistant for commissioning Check the network settings of the computer with which you wish to access the Sunny WebBox Adjust the network settings if necessary Reset the S
51. unny WebBox 34 Logging out of the Sunny 35 Connecting Sunny WebBox Internet Access 36 Information on Sunny WebBox Internet Access 36 Making Proxy Settings 36 Setting the ATIP POr 4 PPP PPS tuts 37 Setting the NAT 37 Service 5 38 Performing Own Update for Sunny WebBox 38 Information c PEDE UE as 38 Firmware Update via the Internet 38 Firmware Update via the SD Card 40 SWebBox20 lA en 12 Installation Manual SMA Solar Technology AG Table of Contents 9 2 9 3 9 4 10 10 1 10 2 11 11 1 11 2 11 3 12 12 1 12 2 13 14 14 1 14 2 14 3 14 4 14 5 14 6 14 7 Restarting the Sunny WebBox via the User Interface 41 Resetting the Sunny WebBox Using the Reset Button 42 Determining the Current Network Settings of the Sunny WebBox via the SD Card 43 Maintenance and Care 44 MASONES usto Ma ded dott 44 Go P 44 45 Dismounting the Sunny WebBox 45 Packaging the Sunny 46 Disposing of the Sunny
52. unny WebBox see page 42 and repeat the commissioning Check the network settings for the individual network components e g router proxy server etc Adjust the network settings if necessary Please contact your network administrator A firewall is blocking the connection Deactivate the computer firewall or enable the necessary connection Defective or damaged network components patch cables or plug connections Replace the defective or damaged parts of the network Please contact your network administrator Installation Manual SWebBox20 lA en 12 47 Troubleshooting SMA Solar Technology AG Problem 1 The Sunny WebBox is not available via the user interface or You cannot find the Sunny WebBox via the Sunny WebBox Assistant Cause The Internet browser is configured incorrectly Remedy If there is a proxy server in your network you must enter an exception for the proxy server in your Internet browser see Section 14 4 Information on Your Internet Browser page 56 There is no Internet connection Re establish Internet access If necessary contact your Internet service provider The Sunny WebBox has not been started correctly Remove the Sunny WebBox plug in power supply from the socketoutlet and plug it back in after a short time in order to restart the Sunny WebBox Note that this can lead to loss of collected plant data The pr
53. without the Sunny WebBox Assistant Proceed as follows Configure the Bluetooth settings of the Sunny WebBox see page 24 Connect the Sunny WebBox directly to the computer see page 25 Configure the network settings on the computer see page 26 Configure the Sunny WebBox for the local network see page 31 Installation Manual SWebBox20 lA en 12 23 Commissioning SMA Solar Technology AG 6 2 Configuring Bluetooth Settings for the Sunny WebBox You can configure the Bluetooth settings of the Sunny WebBox via the rotary switch of the Bluetooth module For this purpose use a screwdriver with blade width of 2 5 mm Changing NetlD during operation of the Sunny WebBox If you change the NetlD during operation of the Sunny WebBox the Sunny WebBox will restart Afterwards the Sunny WebBox searches for all devices with the same NetlD and displays them in the plant tree NetlD 1 is currently not supported by the Sunny WebBox with Bluetooth It is currently only possible to establish a direct connection to an individual SMA Bluetooth device via NetlD 1 using the Sunny Explorer software or the Sunny Beam with Bluetooth Change the NetlD of the Sunny WebBox with Bluetooth to the NetlD of your PV plant NetID 2 to NetID F 1 Turn the MODE rotary switch to position O The rotary switch must always be set to position O default setting Other positions are not permitted and are intended for SMA Service onl
54. y 2 Turn the arrow of NetlD rotary switch to the NetID of the PV plant For a layout of the switch positions see the table NetID Function 0 Bluetooth is switched off 1 default setting No function 2230 Bluetooth is switched on The Sunny WebBox can network with all SMA Bluetooth products with the same NetID It is not possible to connect to the Sunny Beam with Bluetooth or Sunny Explorer M The Sunny WebBox is prepared for Bluetooth communication 24 SWebBox20 lA en 12 Installation Manual SMA Solar Technology AG Commissioning 6 3 Connecting the Sunny WebBox Directly to the Computer 1 Use the blue patch cable Ethernet crossover cable to connect the Sunny WebBox directly to the computer see O The terminal on the computer is generally marked with the same symbol as the network connection of the Sunny WebBox If necessary refer to the computer manual Recommendation on network cabling Should the patch cable supplied be too short observe the following when buying a longer cable You need an Ethernet crossover cable Unnecessarily long cables have an adverse effect on the signal quality The maximum permitted cable length is 100 m per segment Use a high quality shielded twisted pair cable of category 5 FTP Cat 5 or higher 2 Connect the plug in power supply to the Sunny WebBox and plug it into the socket outlet see O Sunny WebBox starts up and is r
55. y Explorer 6 Windows does not display the LAN connection The network card device driver Ethernet card is not installed Check the installation of the network adaptor in the Windows device manager and re install the device driver The computer network card is faulty Replace the faulty network card with a new network card 7 Fault in the user interface display JavaScript is not enabled Enable JavaScript in your Internet browser Installation Manual SWebBox20 lA en 12 49 Troubleshooting SMA Solar Technology AG 12 2 Troubleshooting the Bluetooth Connection 1 The Sunny WebBox does not display any Bluetooth devices Cause An incorrect NetID is set Remedy Set the NetlD of the PV plant see Section 6 2 Configuring Bluetooth Settings for the Sunny WebBox page 24 and repeat the commissioning The connection to the Bluetooth plant is too weak Shorten the distance to the devices or use an SMA Bluetooth Repeater in order to extend the radio range Repeat the commissioning see page 23 There are already four masters connected to the Bluetooth plant Remove a master and repeat the commissioning see page 23 There are already two participants connected to the device through which you want to set up a connection to the Bluetooth plant Change the position of the Sunny WebBox in o
56. y WebBox with Bluetooth Keep this manual in a convenient place for future reference This manual does not contain any detailed information about the connected devices Detailed information on connected devices is provided in the device manuals 1 1 Validity This installation manual is valid for Sunny WebBox with Bluetooth from hardware version A1 and from firmware version 1 04 1 2 Additional Information Links to additional information can be found at www SMA Solar com Document title Document type SMA Bluetooth SMA Bluetooth Wireless Technology in Technical information Practice SMA Safety and Password Concept for Password Protected Technical description PV Plants with Bluetooth Wireless Technology You can call up the Sunny WebBox with Bluetooth user manual on the user interface via the Help button iei Installation Manual SWebBox20 lA en 12 7 Information on this Manual SMA Solar Technology AG 1 3 Symbols Used The following types of safety precautions and general information appear in this document 1 DANGER DANGER indicates a hazardous situation which if not avoided will result in death or serious injury A WARNING WARNING indicates a hazardous situation which if not avoided can result in death or serious injury CAUTION CAUTION indicates a hazardous situation which if not avoided could result in minor or moderate injury NOTICE NOTICE indicates a situation which
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