USER MANUAL - POS Central
Contents
1. 1111 11 11 4 lt uq pa User Manual TG2480H 4 3 4 CHARACTER SETS Blank page A 1 ACCESSORIES A 1 1 Power supply APPENDIX A ACCESSORIES AND SPARE PARTS The figure below illustrates the power supply to be used for printer operation nn YU VU UV Fig A 1 eS le 193 0 a i ont A 9 11 o NI 9 FG e C o V 3 V c V i wh 4 5 2 gt 4 M3 P0 5 E 62 0 a 120 0 gt TOLERANCE 0 1 0 15 0 25 80 250 0 4 250 800 0 8 800 2600 115 ANGULAR 10 32 Note Dimensioni in mm PPSPS 100 24 Switching power supply 24V 100W Input specifications Input voltage 85 264 V Current 0 4 5A Input frequency 47 63 Hz Output specifications Output voltage 24 V Output current min max 0 4 5A Ef2. 8 45 NC Not connected NC Not connected The diagrams below show a sample connection between printer and PC using a 8 pin male RJ45 connector and a 9 pin female connector Fig 2 2 10 1 22 GND RXD TXD 4 PME 4 2 6 70 a RTS 6 O 9 Printer PC CUST M User Manual 2480 2 1 2 INTERFACES 2 2 USB INTERFACE Fig 2 3 The printer with USB interface complies to USB 1 1 specifications with the following specifications e Communication speed equal to 12 Mbit sec of connector Receptacle series USB type B Refer to the table below for the connector pin signals Tab 2 1 PN DESCRIPTION 3 ves se 3 o a s o bar 4 om 00 Shell Shield Cable shielding 2 2 TG2480H user Manual CUSTOM 3 TECHNICAL SPECIFICATIONS 3 1 TECHNICAL SPECIFICATIONS Table 3 1 gives the main technical specifications for the printer Tab 3 1 Available interfaces Serial RS232 Baud rate From 1200 to 115200 bps UU Head temperature paper presence paper jam ticket withdrawal OPTIONAL Near paper end external PC437 PC850 PC860 PC863 PC865 PC858 PC866 VISCII opz 0104 PC437 PC850 PC860 PC863 PC865 PC858 GB2312 Graphics memory 2 Logos 608 x 430 dots PAPER SPECIFICATI
3. Power supply connector RS232 interface connector Paper in User Manual TG2480H Blank page TG2480H User Manual CUSTOM TABLE OF CONTENTS INTRODUCTION MANUAL CONTENTS m U nES 1 EXPLANATORY NOTES USED IN THIS 1 GENERAL SAFETY INFORMATION ccoo A di 1 UNPACKING THE PRINTER eta aia 2 GENERAL FEATURES een ang nennen 3 PRINTER DESCRIPTION bannen 3 1 INSTALLATION AND USE 11 CONNECTIONS saa 1 1 1 1 1 Power Supply 2 1 1 1 2 SELF TES T su nennen 1 2 1 3 CONFIGURATION ELT 1 2 TA HEXADEGIMAEDUMP aa ee ee adea Teer 1 3 1 5 MAINTENANCE ea Renee EAN 1 4 1 5 1 Open the printer seine 1 4 1 5 2 Paper anse ae eee 1 5 1 5 3 Adjustment for paper roll holder 1 6 1 5 4 Positioning paper roll holder e eene nnns 1 6 1 5 5 Replace e ae ae nnd 1 8 1 5 6 Cleaning the printer CASE iaa AA 1 8 1 6 TICKET WITHDRAWAL SENSOR tert tren de es ein eier 1 9 2 INTERFACES 2 1 8595232 SERIAL INTERFACE ie added 2 1 2 2 USB INTERFACE iis e M m 2 2 3 TECHNICAL SPECIFICATIONS 3 1 TECHNICAL SPEGIFIGATIGOINS ea ee ein 3 1 3 2 DIMENSIONS unges 3
4. 3 RNI lt lt 000546 ARDY H Hv DAS 3 Qu J x HOS OF Of TO RA xD 0 3 2I ONE rado faeta rue DRIEN biarn a Toka gt ROO OS MUD e d RADO we 1 4 55 2120006 4 m0N00 SHI PD FRA PU FALE ab 33 a EEE va c3 r al c Q Cron 57 5 R 6 JN Luo O ODHAAX 9 10 11 12 13 14 15 e ASE 8 91101 9l KAMN AVSTU 0 O amp GB2312 gt 22 lt e 2 CT IX SESH MH LST OSL E OG og BSSS SS 2 1 Simplitied Chinese 1 OG Font 111 BO 0 CUSTOM Fig 4 2 4 2 TG2480H user Manual 4 CHARACTER SETS With this version must be send two bytes to addressing characters the first byte identifies the table the second byte identifies the row and column in the table In the fig 5 4 is reported an example of characters mapping the x symbol identifies the caracter to address 1 byte Range 279 byte Range Address A1E8 Address BOC5 Address F7FF CUSTOM 161 n lt 169 A1 9 176 n lt 247 BO F7 160 lt lt 255 0 FF A B C D E
5. None Hardware RxFull CR Disabled 0 Normal PC437 A 11 B 15 cpi Disabled Enter setup Skip setup The printer enables the configuration of the printer default parameters pressing both the PRINT and the FEED keys during the printer power up The parameters affected during configuration are Baud Rate 115200 57600 38400 192005 9600 4800 2400 1200 Data length 7 8 bits car e Parity None even or odd e Handshaking XON XOFF or Hardware e Condition RxFull OffLine RxFull 1 2 TG2480H User Manual CUSTOM 1 INSTALLATION AND USE Autofeed CR disabled or CR enabled USB Address 0 1 2 3 4 5 6 7 8 9 e Print mode Normal or Reverse Code Table TG2480H PC437 PC850 PC860 PC863 PC865 PC858 PC866 VISCII TG2480H opz 0104 PC437 PC850 PC860 PC863 PC865 PC858 GB2312 e Chars inch A211 15 P A215 B 20cpi e Speed Quality Normal Low Print Width 52 mm 56 mm 60 mm 64 mm 68 mm 72 mm 76 mm P 80 mm Notch Alignment Disabled Enabled Notch Treshold 2 0 75 1 00 1 25V 1 50V 1 75V 2 00V 2 25V 2 50V 2 75V e Notch Distance mm x 10 9 0 1 Notch Distance mm x 1 9 OP 1 2 Notch Distance mm x 1 9 0 1 2 3 4 5 6 7 8 9 Print density 50 37 25 12 0 5 12 25 37 50 Q General notes The parameters marked with the symbol are the default val
6. of paper see Fig 1 11 N Fig 1 10 Fig 1 11 1 5 4 Positioning paper roll holder support The paper roll holder support positioning isn t fixed but adjustable on 3 different positions rear P1 lower P2 and upper P3 To fastening the paper roll holder support proceed as follow 1 Bring up the paper roll holder support Move it until the two holes coincide with the two holes on the printer body 2 Fasten the paper roll holder support with the printer body by the two M4x6 fastening screws supplied WARNING Before fastening the paper roll holder support check the cable path near paper end sensor is correct Incorrect positions of the cable could cause damage on it 1 6 TG2480H User Manual CUSTOM 1 INSTALLATION AND USE f E imr 3 IQ 11 1 AR DBE Fig 1 12 f E CUST M User Manual 2480 1 7 1 INSTALLATION AND USE 1 5 5 Replace paper roll To replace the paper roll proceed as follow Put the paper roll on the paper roll holder support Insert the paper into the paper infeed opening so that it unrolls in the direction shown and wait for it to load automatically see Fig 1 15
7. out both the hexadecimal code received as well as the corresponding ASCII code see Fig 1 4 HEXADECIMAL DUMP 31 32 33 34 35 36 37 38 12345678 39 30 31 32 33 34 35 36 90123456 Once the autotest routine has finished the printer en ters Hexadecimal Dump mode The scanner remains in standby until a key is pressed or characters are received from the communications port for every 8 characters received it prints hexadecimal values and ASCII codes if the characters appear underlined it means the receive buffer is full Shown below is an example of a Hexadecimal Dump CUSTOM 37 38 39 75 69 73 64 66 68 6B 6A 73 64 68 66 68 73 64 66 6B 6A 68 73 64 66 73 64 66 6B 68 6A 77 65 69 6F 79 75 77 71 65 6F 72 69 75 77 65 72 69 6F 75 77 65 72 69 6 75 77 65 72 69 6F 75 77 65 72 69 6F 75 77 65 72 68 6B 6C 73 64 66 68 6B 73 64 66 6B 73 64 66 68 6A 73 64 66 6B 6A F2 73 64 66 6B F2 6A 73 68 64 66 6A 6B 6C 68 User Manual TG2480H 1 3 789uisdf hkjsdhfh sdfkjhsd fsdfkhjw eioyuwqe oriuweri ouweriou weriouwe riouwerh klsdfhks dfksdfhj sdfkj2sd fk2jshdf jklh 1 INSTALLATION AND USE 1 5 MAINTENANCE WARNING BEWARE the mains outlet ATTENTION gt gt Make sure no water or other liquids seep inside the printer Before any type of work is done on the machine disconnect the power supply cord from Do not touch the head heating line with bare hands or metal objects Do not perform any operation inside the print
8. threshold value it is possible to find the best position that takes into account the signal peak and the small oscillations around zero The ALIGNMENT POINT is defined as the position inside the ticket that is the desired alignment point The ALIGNMENT POINT can be defined over the notch or near this one for this reason the final parameters to be set in setup are Notch Dist mm 10 1 Notch Dist mm x 1 1 Notch Dist mm x 1 0 These parameters define the Notch Distance that represents the distance from the notch to alignent in the above example the notch distance is 11 mm Alignment pomt Fig B 2 NON THERMAL THERMAL SIDE SIDE co Direction of paper feed Figure B2 shows how the Notch Distance parameter represents the distance that exists between the notch and the desired alignment point This parameter can have a minimum value of Omm in this case the align ments occur in proximity of the beginning of the notch and a maximum of 12 mm In reality the maximum distance corresponds to the mechanical distance between the notch sensor and the head and it is for this reason that higher values are not permitted and negative values are not envisaged B 2 TG2480H User Manual CUSTOM APPENDIX B ALIGNMENT MANAGEMENT B 2 COMMANDS B 2 1 Ticket Alignment Two alignment commands are available 1D F6 and 1D F8 The command 1D F6 performs an alignment to the print head the pap
9. 3 4 CHARACTER SET CHARACTER SE Toi aan namen gn 4 1 APPENDIX A ACCESSORIES AND SPARE PARTS 1 ACCESSORIES 3 A1 Power SUPply A 3 2 SPARE PARIS cai ee A 4 A21 SUP PUSS EET A 4 CUSTOM User Manual TG2480H i TABLE OF CONTENTS APPENDIX ALIGNMENT MANAGEMENT BA TIGKET ALIGNMENT Asked la B 1 ee 1 B 1 2 Enabling calibrating and setting B 1 B 2 COMMANDS A B 3 B 2 1 Ticket 3 B 2 2 Setting the alignment distance anna teke B 3 2 EXAMPIOS m B 3 B 3 CHARACTERISTICS OF THE PAPER terit tete ca E leiden B 6 B 3 1 Dimensions and position of thenotch u ea B 6 B 3 2 Position Of B 7 B 3 3 Ticket dimensioniaausn ee Be Se dines B 8 B 4 METHODS USAGE N een 9 B 4 1 Rr n SERI RR E ANE A B 9 B A 1 1 Alignment at CUL rr ee ge B 9 B 4 1 2 Alignment at Printing xot ott A eet B 10 ii TG2480H user Manual CUSTOM INTRODUCTION MANUAL CONTENTS In addition to the Introduction which includes a description of the explanatory notes used in the manual gene
10. COND LINE 0A TICKET Cut aligment FIRST LINE 10 F8 SECOND LINE Cut ESC Print text TICKET 1 0A FIRST LINE 0A SECOND LINE 0A Cut aligment 1D F8 Cut TICKET N 1 ESC FIRST LINE SECOND LINE Fig B 4 Example 3 To print over the notch the command sequence is this setting have effect after the ticket already in the printer Set Notch Distance 1D E7 00 00 Print text TICKET TICKET 1 0A FIRST LINE 0A SECOND LINE 0A FIRST LINE Cut SECOND LINE ESC Set Notch Distance 1D E7 00 00 Print text TICKET 1 0A FIRST LINE 0A SECOND LINE 0A Cut TICKET N 1 FIRST LINE SECOND LINE Fig B 5 B 4 TG2480H User Manual CUSTOM APPENDIX B ALIGNMENT MANAGEMENT Example 4 To print 15 mm before the notch the command sequence is this setting have effect after the ticket already in the printer Set Notch Distance 1D E7 00 00 Print text TICKET 1 0A FIRST LINE 0A SECOND LINE 0A Cut aligment 1D F8 Cut ESC Print text TICKET 1 0A FIRST LINE 0A SECOND LINE 0A Cut aligment 1D F8 Cut 5 CUSTOM TICKET FIRST LINE SECOND LINE TICKET N 1 FIRST LINE SECOND LINE Fig B 6 User Manual TG2480H B 5 APPENDIX B ALIGNMENT MANAGEMENT B 3 CHARACTERISTICS OF THE PAPER B 3 1 Dimensions and position of the n
11. Fig 1 15 WARNING Before inserting the paper make sure the cut is straight Follow loading specifications Fig 1 15 1 5 6 Cleaning the printer case The user is responsible for cleaning the printer case To clean the unit use compressed air or a soft cloth Do not use alcohol solvents or stiff brushes Alcohol solvent Fig 1 16 1 8 TG2480H user Manual CUSTOM 1 INSTALLATION AND USE 1 6 TICKET WITHDRAWAL SENSOR The printer is equipped with a paper dispense restriction device to prevent damage on the printing mechanism in case of ticket withdrawal before the printing is end This device is composed of an oscillating plane under the inspection door linked with a sensor When the user make a ticket withdrawal before the printing is end the ticket stretch causing the lowering of the oscillating plane Ticket printing immediately stops and the printer perform the ticket cut Uk 5 Fig 1 17 CUSTOM User Manual TG2480H 1 9 1 INSTALLATION AND USE Blank page 1 10 TG2480H user Manual CUSTOM 2 INTERFACES 2 1 RS232 SERIAL INTERFACE Fig 2 1 COM 24Vdc The printer with a serial RS232 interface has a female RJ45 connector Refer to the table below for the con nector pin signals
12. ONS Thermal rolls heat sensitive side on outside of roll Character fonts Paper width 80 mm 0 5 mm Absorptions Storage temperature 20 C 70 C 10 90 Rh Humidity MECHANICAL CHARACTERISTICS Length imm without paper roll Width oni 180 Height mm Weight gr 1130 without paper roll CUST M User Manual TG2480H 3 1 3 TECHNICAL SPECIFICATIONS ESC POS EMULATION Character Density Number of columns Printing speed 30 Characters L H mm 3 1290 1800 S NOTE Referred to the default paper width 76mm 3 2 TG2480H User Manual CUSTOM 3 TECHNICAL SPECIFICATIONS 3 2 DIMENSIONS Fig 3 1 102 2715 2915 CUST M User Manual TG2480H 3 3 3 TECHNICAL SPECIFICATIONS Blank page 3 4 TG2480H User Manual CUST M 4 CHARACTER SETS 4 1 CHARACTER SET The printer has 3 fonts of varying width 11 15 and 20 cpi which may be accessed through programming section 1 3 or control characters Each of these fonts offers the following code tables PC437 PC850 PC860 PC863 PC865 PC858 866 VISCII Shown below in figures 4 1 are examples of the 11 character set Font 13 cpt 0123456789ABCDEF 1 RSA 012345678 GABCOEF GH PC865 9 1 PQRSTUVWXY i Nordic
13. TAGOR USER MANUAL OEM All rights reserved Total or partial reproduction of this manual in whatever form whether by printed or elec tronic means is forbidden While guaranteeing that the information contained in it has been carefully checked CUSTOM ENGINEERING SPA and other entities utilized in the realization of this manual bear no responsibility for how the manual is used Information regarding any errors found in it or suggestions on how it could be improved are appreciated Since products are subject to continuous check and improvement CUSTOM ENGINEERING SPA reserves the right to make changes in information contained in this manual without prior notification Copyright 2009 CUSTOM ENGINEERING S p a Italy CUSTOM ENGINEERING S p A Str Berettine 2 43010 Fontevivo PARMA Italy Tel 39 0521 680111 Fax 39 0521 610701 http www custom it Customer Service Department Tel 39 059 88 69 587 Email support custom it PRINTER COMPONENTS 1 Near paper end sensor 2 Paper roll holder support 3 Paper width adjustment 4 Near paper end sensor adjustment 5 Unblocking lever for cutter unit 6 Rubbed roller manual feed 7 Unblocking lever for rubbed roller 8 PRINT key 9 FEED key 10 Paper jam sensor CUSTOM 11 12 13 14 15 16 17 18 19 20 21 Metal chassis Cutter group Print head Inspection door Paper mouth Ticket withdrawal sensor and notch USB interface connector Status LED
14. abedefgh parstuvwx NO A Co af 2225 94 nm IO MM gt dm 7 437 Usa Standard 21144341 TEM Europe Cl aaasceeeliiAA PC858 2080004000567 Euro symbol MT OT gt gt MO OM gt pan PC850 2 0000400 ili Multilingual PC866 41000880 8 4 UY UU bbib 3109 Cyrillic 13u kamnon i 434 5 8 9 B C D E F Hr us vubbb308 8 9 A 8 C D E F Gu ac t PC860 006 Portuguese 16u NSAVLO VISCII Vietnamese TMO 00 gt parstuvwxuz 5550990091 00100 0 3 6 688 66 55539000 10000494 dysooddouudadgad 004 34 82811 8 PC863 06 2007 Canadian French nm o 00 00 4 02 toro C nMmOoONA gt OMD Fig 4 1 To print the Euro symbol the command sequence is 1B 74 13 05 CUST M User Manual TG2480H 4 1 If it has the version with chinese simplified font GB2312 option 0104 the end of the FONT TEST is printed all characters set about 7000 as shown in the fig 5 3 4 CHARACTER SETS 17 X XIXI B NEO UHR A Z ci 2 MES T re GP bi x NO Note KS TE UNS PATH PF gt lt e n
15. curs automatically and consists in adjusting the quantity of light emitted to adapt it to the degree of whiteness of the paper used To start self calibration the Notch Alignment parameter will have to be enabled from the printer setup see setting configuration parameters Notch Alignment Enabled The printer will perform some paper FEEDS at the end of which it will print the value settings for example Autosetting Notch OK PWM Duty cycle 45 The Autosetting Notch parameter indicates the operating condition of the self calibration process OK will appear if it has been successful but if it has failed the words NOT OK will appear Another parameter that needs to be set is the threshold Notch Threshold 0 75V It is used to detect the presence of the notch if the voltage value read by the sensor exceeds the threshold value set the notch is identified otherwise the white paper is considered In order to better identify the optimum threshold for the paper being used a paper characterisation function is also available in setup Characterize Paper Yes By activating this parameter the outgoing voltage of the sensor will be presented in a graphic form as shown in figure B 1 below CUST M User Manual TG2480H B 1 APPENDIX B ALIGNMENT MANAGEMENT PAPER CHARACTERIZATION Fig B 1 The graphic shows the references in Volts from 0 to and the threshold value previously set It is clear that by adjusting the
16. ents that guarantee proper ventilation Make sure the printer is placed in such a way as to avoid damage to its wiring e Use the type of electrical power supply indicated on the printer label If in doubt contact your retailer Do not block the ventilation openings Do not introduce foreign objects of any kind into the printer as this could cause a short circuit or damage parts that could jeopardize printer functioning Do not spill liquids onto the printer Do not carry out technical operations on the printer with the exception of the scheduled maintenance procedures specifically indicated in the user manual e Disconnect the printer from the electricity supply and have it repaired by a specialized technician when The feed connector has been damaged Liquid has seeped inside the printer The printer has been exposed to rain or water The printer is not functioning normally despite the fact that all instructions in the users manual have been followed The printer has been dropped and its outer casing damaged Printer performance is poor The printer is not functioning vom CUSTOM User Manual TG2480H 1 INTRODUCTION UNPACKING THE PRINTER Remove the printer from its carton being careful not to damage the packing material so that it may be re used if the printer is to be transported in the future Make sure that all the components illustrated below are present and that there are no signs of damage I
17. er immediately after printing because the head and motor tend to become very hot 1 5 1 Open the printer To open the printer proceed as follow unit stay opened Rotate the paper mouth unit to the maximum opening position see Fig 1 5 in this position the paper mouth Widen the hooks that block the cutter unit and rotate the cutter unit up see Fig 1 6 NOTE QI After each maintenance operation is recommended to check and remove possible scraps of paper E AN NS I Fig 1 5 2 Fig 1 6 C Fig 1 5 5 79 192 1 4 TG2480H User Manual CUSTOM 1 INSTALLATION AND USE 1 5 2 Paper jam Lift the inspection door and remove possible scraps of paper see Fig 1 7 Open the printer see previous paragraphs Lift unblocking lever for rubbed roller see Fig 1 8 Rotate the rubbed roller clockwise to eject the paper see Fig 1 9 4 4 N See previous paragraph Fig 1 9 CUST M User Manual TG2480H 1 5 1 INSTALLATION AND USE 1 5 3 Adjustment for paper roll holder support Rotate the knob A to adjust the housing width for paper roll see fig A 10 So it is possible to use pa per width less than 80 mm as needed Rotate the lever B to adjust the sensor position for nearly paper end C Move the lever up to in crease the reserve of paper move the lever down to decrease the reserve
18. er is fed through until the print head is at the first available alignment point The command 1D F8 on the other hand refers to the cutter the paper is fed through until the cutter is at the set alignment point so that a subsequent cut will occur precisely at the alignment point B 2 2 Setting the alignment distance The Notch Distance parameter can be changed via the printer setup or by using the command 1D E7 nH nL For further information refer to the command itself B 2 3 Examples Q N B To a better comprehension in the following figures the Notch is indicated on the same side of the printing text Example 1 To print a ticket s sequence witch the cut is made over the notch it s necessary set the notch distance to zero as follows this setting have effect after the ticket already in the printer Set Notch Distance 1D E7 00 00 Print text TICKET TICKET 1 0A FIRST LINE 0A SECOND LINE 0A FIRST LINE 2 SECOND LINE Cut ESC Print text TICKET 1 0A FIRST LINE 0A SECOND LINE 0A Cut aligment 1D F8 Cut ESC TICKET 1 FIRST LINE SECOND LINE Fig B 3 CUSTOM User Manual TG2480H B 3 APPENDIX B ALIGNMENT MANAGEMENT Example 2 To cut 10 mm before the notch the command sequence is this setting have effect after the ticket already in the printer 1D E7 00 0A D Print text TICKET 1 0A FIRST LINE 0A SE
19. ficiency min 80 Environmental conditions Operating temperature 0 70 C Humidity 20 85 Rh w o condensation Storage temperature Humidity 10 85 10 95 Rh w o condensation Protection devices CUSTOM Short circuit overload User Manual TG2480H A 5 APPENDIX A ACCESSORIES AND SPARE PARTS A 2 SPARE PARTS A 2 1 Supplies RCT80X90 25MM Thermal paper roll 80 mm 90 core 25 Quantity recommended per no machines purchased Ouanos recommen 5 9 6 TG2480H User Manual CUSTOM APPENDIX B ALIGNMENT MANAGEMENT B 1 TICKET ALIGNMENT B 1 1 Ticket alignment Paper with an alignment notch can be used in order to handle tickets with pre printed fields and a fixed 4 the alignment it is necessary that the Notch Alignment parameter is enabled from the key setup see setting configuration parameters that the alignment sensor is calibrated and that the parameters are set The calibration of the sensor occurs automatically within the printer setup B 1 2 Enabling calibrating and setting of parameters The notch sensor is a reflection sensor that emits a band of light and detects the quantity of light reflected to it The presence of the notch is therefore detected by the amount of light that returns to the sensor taking into account that the light is reflected by the white paper and absorbed by the black Calibration of the sensor oc
20. fthere are contact Customer Service Box User manual Installation instructions Paper roll Power supply cable 2 ways Printer Protection packing shell Open the printer packaging Take out the paper roll Take out the user manual and the installation instructions Take out the power supply cable Lift the protection packing shell and take out the printer Keep the box packing materials in the event the printer must be transported shipped in the future TG2480H User Manual CUSTOM INTRODUCTION GENERAL FEATURES Thermal printer for dispensing 80 mm tickets width easy to install 3 fastening holes and ticket presentation to user incorporated Thanks to the exclusive anti paper jam system the ticket will always be promptly dispensed to the user Thanks to an innovative type of paper roll holding bracket it is possible to accommodate up to 73 metres of paper max external 80mm In addition to normal printing function the printer offers a wide array of special features Printing with extremely high graphic quality resolution 203 dpi Autoload system Integrated Auto cutter Paper dispense restriction device Accommodates paper thickness from 55 to 80 gr m e Adjustable paper roll holder e 24V power supply e USB and RS232 interfaces Near paper end sensor paper jam ticket withdrawal sensor PRINTER DESCRIPTION The printer has an ABS casing with paper roll
21. holder and a rotating paper mouth unit which opens to allow ac cess to print head The control panel is located on the right side see Fig 2 and has a PRINT key 1 a FEED key 2 and status LED 3 PRINT key FEED key FEED PRINT key STATUS LED PRINT CUSTOM When the PRINT key is pressed the printer perform a demo ticket with pre set length When the FEED key is pressed the printer advances the paper During power up if the FEED key is held down the printer prints the SETUP report During the SETUP mode helding down the FEED key for a short period it s possible to change the parameters value pressing the FEED key for a long period lits possible to pass to the next parameter till the end of the SETUP After printer on when the FEED key is pressed and then the PRINT key is pressed the printer will perform the FONT TEST routine STATUS LED displays printer hardware status In case of malfunction flash fre quency changing as follows User Manual TG2480H 3 INTRODUCTION Tab 1 STATUS LED COLOUR DESCRIPTION Turned ON GREEN Printer ON no error Flashing GREEN ET o O 1 INSTALLATION AND USE 1 1 CONNECTIONS 1 1 1 Power Supply Fig 1 1 24Vdc pe The printer is equipped with a 2 pin male molex connector series 5569 Vertical for the power sup ply see Fig 1 1 The connector pin configuration
22. is as follows COLOUR SIGNAL DESCRIPTION PIN 1 sv Power supply 2 BLACK Ground signal N Model no type Header 90 Molex series 5569 no 39 30 1020 Housing Molex series 5557 no 39 01 3022 This picture shows the power supply cable included in the printer packaging Fig 1 2 2 1 MOLEX FEMALE OPPOSITE VIEW CONNETTOR 2 PIN SIDE OF CABLE INSERTION WARNING Respect power supply polarity CUST M User Manual TG2480H 1 1 1 INSTALLATION AND USE 1 2 SELF TEST Printer operating status is indicated in the configuration print out in which next to the name of the compo nents displayed see figure 1 3 the following information is given e Under HEAD VOLTAGE is given the voltage of the head Under HEAD TEMPERATURE is given the temperature of the head e Under CUT COUNTER is given the number of cuts made Under POWER ON COUNTER is given the number of power ups made Under PAPER PRINTED is given the number of centimetres of paper printed Fig 1 3 PRINTER SETUP HEAD VOLTAGE V HEAD TEMPERATURE C CUT COUNTER POWER ON COUNTER PAPER PRINTED cm Handshaking Busy Condition 0 Autofeed USB Address Number Print Mode Code Table Chars inch Speed Quality Print Width Notch Alignment Notch Threshold Notch Distance mm Print Density Feed PUSH Feed FAST PUSH 1 3 CONFIGURATION 24 07 29 4 4 40 115200 bps 8 bits chr
23. om an alignment at the cut and therefore the distance between the start of the print area and the alignment line is equal to the head cutter distance The same situation applies to an alignment at printing B 4 1 1 Alignment at the cut The sequence of commands to be entered when wanting to align a ticket at the cut is as follows 1 Ticket general setting formatting of characters print density margins etc 2 Print ticket Printing of text logos or any other graphics 3 Alignment at the cut command 1D F8 4 Cut command The result is shown in figure B 10 PRINT HEAD PAPER IN THE PRINTER Printed area Notch distance feed Fig B 10 Alignment is possible to see how the start of the ticket print area is not aligned but the print starts in the rest position that the head took up at the moment the previous ticket was cut Atthe end of the print area the printer has fed the paper through to align itself and perform the cut at the desired position CUST M User Manual TG2480H B 9 APPENDIX B ALIGNMENT MANAGEMENT B 4 1 2 Alignment at printing Alignment at printing requires the following sequence of commands 1 Ticket general setting formatting of characters print density margins etc 2 Print alignment commands 10 F6 3 Print ticket Printing of text logos or any other graphics 4 Cut commands The result is shown in figure B 11 Unlike the previous case the alignment feed take
24. ontain only one notch the following equation must be used INTER NOTCH DISTANCE gt PRINTED AREA HEIGHT NON PRINTABLE AREA where INTER NOTCH DISTANCE the distance between two notch edges NON PRINTABLE AREA cutter head distance The picture in figure B 9 shows a sequence of printed tickets aligning each one at the cut It can be noted that increasing the printed area will result in superimposing what is to be printed at the subsequent notch The size of the print area can be enlarged until it renders the alignment feed void but not beyond It is very important never to forget about the non printable area that corresponds to the cutter head distance and is the result of every cut LEGEND A Alignment feed H Printing area height B Non printable area CUTTER PRINT HEAD PAPER IN TICKET THE PRINTER PRODUCED Direction of paper Printing area PRINT HEAD Fig B 9 B 8 TG2480H User Manual CUSTOM APPENDIX B ALIGNMENT MANAGEMENT B 4 METHODS OF USAGE B 4 1 Command sequences is possible when printing sequences of tickets to primarily identify two different methods of operation that involve the alignment ticket aligned at the cut and ticket aligned at printing Another very important aspect to bear in mind is the condition from which printing commences In figure B 9 that shows a ticket aligned at the cut it can be seen how every time a ticket printing begins this originates fr
25. otch The notch must be positioned on the non heat sensitive side of the paper as shown in figure 7 where is showing a fac simile of paper with alignment notch Notch on 80 mm paper Fig B 7 1O N Notch NON THERMAL SIDE Direction of paper feed 12 Notch B 6 TG2480H User Manual CUSTOM APPENDIX B ALIGNMENT MANAGEMENT B 3 2 Position of sensors Figure B 8 shows a section of the printer and the distances between the head the cutter and the notch sen sor Fig B 8 SN QU OG GUSTEN m BASS 12 5 Notch sensor Print head Cutter Figure B 8 clearly shows why the alignment distance Notch Distance cannot exceed the notch sensor head distance The moment that the notch sensor detects a notch the head is already mechanically positioned 12 mm upstream of the of the notch in order therefore for it to align itself with this notch as a reference the paper can only be fed forward and so reduce the distance already there CUST M User Manual TG2480H B 7 APPENDIX B ALIGNMENT MANAGEMENT B 3 3 Ticket dimension is very important to well calibrate the height of the printer area according to the distance between the two edges of the notch In order not to miss a notch a ticket must therefore c
26. ral safety information how to unpack the printer and a brief description of the printer including its basic features this manual is organized as follows Chapter 1 Contains the information required for correct printer installation and its proper use Chapter 2 Contains information on interface specifications Chapter 3 Contains Technical Specifications of the printer Chapter 4 Contains the character sets fonts used by the printer EXPLANATORY NOTES USED IN THIS MANUAL N B Gives important information or suggestions relative to the use of the printer WARNING Information marked with this symbol must be carefully followed to guard against damaging the printer DANGER Information marked with this symbol must be carefully followed to guard against operator injury or damage gt py GENERAL SAFETY INFORMATION e Read and keep the instructions which follow Follow all warnings and instructions indicated on the printer Before cleaning the printer disconnect the power supply e Clean the printer with a damp cloth Do not use liquid or spray products Do not operate the printer near water Do not use the printer on unstable surfaces that might cause it to fall and be seriously damaged M During the integration of the printer we strongly warn to keep an adeguate paper loop outlet underneath the presenter in order to allow the receipt being properly printed out e Only use the printer on hard surfaces and in environm
27. s place before the start of printing so as to align the print area in the position required 5 ES 5 lt PRINT HEAD Y JPRINTHEAD gt PAPER IN Y THE PRINTER 5 D S Printed area O Z Fig B 11 B 10 TG2480H User Manual CUSTOM UNI EN 150 9001 CERTIFIED QUALITY SYSTEM M U R S T Ministry University TUV Research Scientific Technology 8 2 Authorized laboratory no 50846ZYZ CUSTOM ENGINEERING SPA World Headquarters Via Berettine 2 43100 Fontevivo Tel 39 0521 680111 Fax 39 0521 610701 info custom biz www custom biz All rigths reserved www custom biz Always Un Part Number DOME TG2480H Rev 1 10
28. ues Settings remain active even after the printer has been turned off NOTE 1 Using this parameter it is possible to select whether the Busy signal is activated when the printer is both in Off Line status and the buffer is full or only if the reception buffer is full 2 If the Notch Alignment parameter is disabled this parameter is not displayed in the Printer Setup 3 The Notch distance parameter represents the distance mm from the upper margin of the ticket to the black mark on the ticket For example to set notch distance to 11 mm modify the following parameters in order to obtain the desired values as indicated Notch Dist mm x 10 1 Notch Dist mm x 1 11 Notch Dist mm 1 0 The settings made are saved on the volatile memory During the setup routine the printer prints out the setup report and will remain in standby until another key is pressed or characters are received through the printer communication port After this each time the PRINT key is pressed the parameter is modified and its current value is printed Once the required value has been obtained press the FEED key to proceed to the next parameter and so on Once allthe parameters have been run through the printing of a message signals the end of the setting procedure 1 4 HEXADECIMAL DUMP Fig 1 4 This function is used to display the characters received from the communications port the printer prints
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