User Manual DSXi KVM Extender Model: K473-SSH K473
Contents
1. recognition C1 Internal use C3 Internal use C2 n c C5 GND C4 Internal use Connector USB Type B Picture Pin Signal Color 1 VCC 5VDC Red O 2 Data White aa 3 Data Green 4 GND Black 2011 02 23 33 DSXi KVM Extender 34 Connector USB Type A Picture Pin Signal Color 1 VCC 5VDC Red 2 Data White 3 Data Green 4 GND Black Connector Mini USB Type B Picture Pin Signal Color 1 VCC 5VDC Red 1 5 2 Data White 3 Data Green 4 N C 5 GND Black RJ45 Picture Pin Signal Pin Signal 1 Di 5 D3 2 D1 6 D2 LLULL 3 D2 7 D4 Biria 4 D3 8 D4 Power Supply Picture Pin Signal 5VDC inside VCC 5VDC Outside GND 2011 02 23 7 5 Power Supply Single Head Devices Specifications Voltage 5VDC Power Requirement e K473 SSH CPU Unit and CON Unit 5VDC 800 mA e K473 SST CPU Unit 5VDC 800 mA e K473 SST CON Unit 5VDC 2 500 mA Dual Head Devices Voltage 5VDC Power Requirement KA73 DSH CPU Unit and CON Unit 5VDC 1 600 mA K473 DST CPU Unit 5VDC 1 600 mA K473 DST CON Unit 5VDC 3 300 mA 7 6 Environmental Conditions Operating Temperature 41 to 113 5 to 45 C Storage Temperature 13 to 140 25 to 60 C Rela2. 9 1 Support Checklist 2ur20nsnsennnnnsnnennnnnnnnnnnnnnnnnnnen nen 40 9 2 Shipping Checklist 20rs40unnnensnnnnnnnensnnennnnennnnnnnnn 40 Regulatory and Standards Compliance uussuusennennnennnnnnnnn 41 10 1 CE Declaration Of CONTOFMITY ees ee ee ke ee 41 10 2 North American Regulatory Compliance 42 10 3 iss EE EO N OE 42 ER ie RR RE ER OE EE AN 42 cl TT AE N EE En an kA NaR 43 2011 02 23 ME About This Manual 1 1 1 1 2 About This Manual Scope This manual describes how to install your KVM Extender how to operate it and how to perform trouble shooting Validity This manual is valid for all devices listed on the front page The product code is printed on the base of the devices Cautions and Notes The following symbols are used in this manual This symbol indicates an important operating instruction that should be followed to avoid any potential damage to hardware or property loss of data or personal injury This symbol indicates important information to help you make the best use of this product 2011 02 23 5 DSXi KVM Extender 2 Safety Instructions To ensure reliable and safe long term operation of your KVM Extender please note the following guidelines Installation gt gt v gt Only use in dry indoor environments The KVM Extender and the power supply units can get warm Do not situate them in an enclosed space wi
3. a high quality Video video standard that consists of three independently and separately transmittable video signals the luminance signal and two color difference signals Composite Video The Composite Video is also called FBAS and it is part of the PAL TV standard CON Unit Component of a KVM Extender or Media Extender to connect to the console monitor s Keyboard and mouse optionally also with USB 2 0 devices CPU Unit Component of a KVM Extender or Media Extender to connect to a source computer CPU DDC The Display Data Channel DDC is a serial communication interface between monitor and source computer CPU It allows a data exchange via monitor cable and an automatic installation and configuration of a monitor driver by the operating system Dual Access A system to operate a source computer CPU from two consoles Dual Head A system with two video connections Dual Link A DVI D interface for resolutions up to 2560x2048 by signal transmission of up to 330 MPixel s 24 bit DVI Digital video standard introduced by the Digital Display Working Group http www ddwg org Single Link and Dual Link standard are distinguished The signals have TMDS level DVI I A combined signal digital and analog that allows running a VGA monitor at a DVI I port in contrast to DVI D see DVI Fiber Single mode or multi mode fiber cables 2011 02 23 43 DSXi KVM Extender 44 Term Explan
4. cables The CON Unit is connected to the console monitor keyboard and mouse The CPU Unit and the CON Unit communicate with each other through the interconnect cables 1 2 3 4 5 6 7 System overview Source computer CPU KVM Extender CPU Unit Interconnect cable KVM Extender CON Unit Console monitor keyboard mouse Second monitor option only with Dual Head devices USB 2 0 devices option only with USB 2 0 devices NO TV fF WO DMD See Chapter 4 3 Page 20 for installation examples 2011 02 23 3 3 Product Range Model Description K473 SSH Single Head KVM Extender for 1x DVI Single Link up to 1920x1200 2x USB HID keyboard mouse K473 DSH Dual Head KVM Extender for 2x DVI Single Link up to 1920x1200 4x USB HID keyboard mouse K473 SST Single Head KVM Extender for 1x DVI Single Link up to 1920x1200 4x USB 2 0 transparent K473 DST Dual Head KVM Extender for 2x DVI Single Link up to 1920x1200 2x USB HID keyboard mouse 4x USB 2 0 transparent 3 4 Rack Mount Kits Model Description 473 5G 19 1U rack mount kit to mount up to 5 Single Head devices or up to 2 Dual Head CON Units 473 DG 19 1U rack mount kit to mount up to 5 Dual Head CPU Units 473 1K Mounting plate to mount by screws Single Head units and Dual Head CPU Units 473 2K Mounting plate to mount by snap on Single Head units und Dual Head CPU Units 47
5. via keyboard commands To exit Command Mode press lt Esc gt While in Command Mode the LEDs Shift and Scroll on the console keyboard will flash In Command Mode normal keyboard and mouse operation will cease Only selected keyboard commands are available The following table lists the keyboard commands to enter and to exit Command Mode and to change the Hot Key sequence Function Keyboard Command Enter Command Mode 2x lt Left Shift gt Hot Key default Exit Command Mode lt Esc gt Change Hot Key sequence lt Left Ctrl gt lt Left Shift gt lt c gt lt Hot Key Code gt lt Enter gt Q lt Key gt lt Key gt Press keys simultaneously lt Key gt lt Key gt Press keys successively 2x lt Key gt Press key quickly twice in a row similar to a mouse double click The Hot Key sequence to enter Command Mode can be changed The following table lists the Hot Key Codes for the available key sequences Hot Key Code Hot Key lt Left Ctrl gt lt Left Shift gt lt i gt 2x lt Scroll gt 2x lt Left Shift gt 2x lt Left Ctrl gt 2x lt Left Alt gt 2x lt Right Shift gt 2x lt Right Ctrl gt 2x lt Right Alt gt INIA R oO rm 26 2011 02 23 NEE Operation 6 2 Operation Readjustment of Transmission Parameters Auto Adjust On KVM Extenders with USB HID support not for model K473 SST the user can i
6. will now be able to read the actual monitor DDC information and so allow the required video resolution to be selected Enter Command Mode default 2x lt Left Shift gt Press the keys lt 1 gt lt Enter gt The KVM Extender will exit Command Mode The DDC information has been updated once Further updates are only possible by repeating all the steps listed above or by re attaching the monitor cable see Chapter 6 2 2 Page 28 Download DDC via DVI Cable Move DIP switch 3 on the CON Unit to the upper position Please make sure that the monitor is on both monitors in case of Dual Head devices Disconnect the monitor cable from the CON Unit and connect the monitor cable again In the case of Dual Head devices disconnect and connect monitor cables successively The DDC information will be read from the console monitor transmitted to the CPU Unit and stored there internally To show successful reprogramming the LED Video OK flashes at both CON Unit and CPU Unit for about one second The CPU will now be able to read the actual monitor DDC information and so allow the required video resolution to be selected Move DIP switch 3 on the CON Unit to the down position Accidental download of DDC information can thus be avoided 2011 02 23 7 7 1 7 1 1 7 1 2 Q Specifications Interfaces DVI D Single Link The video interface supports the DVI D protocol All signals that comply to DVI D Single Link norm can be t
7. 3 1G Mounting plate to mount by screws Dual Head CON Units 473 2G Mounting plate to mount by snap on Dual Head CON Units 3 5 Accessories Model Description 260 5U International power supply unit 100 240VAC 5VDC 4 A 445 2X DVI D splitter cable 473 530 Cat 5e simplex cable Leoni Kerpen length 30 m 473 540 Cat 5e simplex cable Leoni Kerpen length 40 m 473 550 Cat 5e simplex cable Leoni Kerpen length 50 m 2011 02 23 9 DSXi KVM Extender 3 6 3 6 1 10 Device Views Model K473 SSH Single Head CPU Unit o AO Fi 9 D N 1 2 4 Front View Rear View 1 To CPU DVI D 1 Connect to 5VDC power supply 2 To CPU USB HID 2 3 4 CON Unit Service port Configuration DIP switches Connect to interconnect cable omamo Zm 1 2 1 2 3 4 Front View Rear View 1 Connect to DVI monitor 1 Connect to 5VDC power supply 2 Connect to USB HID devices 2 3 4 Service port Configuration DIP switches Connect to interconnect cable 2011 02 23 Description 3 6 2 Model K473 DSH Dual Head CPU Unit 3 4 OHO 2 oo 2 ww ER Faw 7 da Ee 1 2 Front View 1 To CPU DVI D 1 2 To CPU USB HID 1 3 To CPU DVI D 2 4 To CPU USB HID 2 2011 02 23 2 3 4 Rear View N OU BOND Connect to 5VDC power su
8. 34 ON Resolution greater than 1280x1024 aril 1234 ON Configuration for maximum distance transmission slad independent of monitor resolution 1234 2011 02 23 5 1 2 Adjustment of Cable Length The CON Unit can be adapted for the current interconnect cable length with the following DIP switch settings CON Unit DIP Function Switch Positi El switch down H switch up E Not used osition ON Automatic adjustment default gt E Cable length exceeds 10 m Cable length exceeds 20 m EN ES VN EA TE ET TED BI o EE om o gt gt Maximum cable length Use this setting if you are exceeding the maximum recommended cable length or if the video quality is not acceptable with automatic adjustment man Fo ET o NE gt EE Q Cable lengths refer to Cat X solid core cable type AWG24 Using flexible stranded cables patch cables of type AWG26 8 is possible however the maximum possible extension distance is halved 2 Change your DIP switch settings 2011 02 23 23 DSXi KVM Extender EE 5 2 DDC Settings By default the device sends the factory preset DDC information to the CPU This information is sufficient in most cases CPU Unit and CON Unit offer the following DIP switch settings to control the administration of the DDC information CPU Unit DIP Function itch ae H switch down E switch up E Not used ON Send stored DDC information to CPU def
9. INSE User Manual Edition 2011 02 23 DSXi KVM Extender Model K473 SSH K473 DSH K473 SST K473 DST IHSE GmbH Maybachstrasse 11 88094 Oberteuringen Germany info ihse de www ihse de Tel 49 7546 9248 0 Fax 49 7546 9248 48 DSXi KVM Extender EE Copyright 2011 All rights reserved This information may not be reproduced in any manner without the prior written consent of the manufacturer Information in this document is subject to change without notice Trademarks All trademark and trade names mentioned in this document are acknowledged to be the property of their respective owners Disclaimer While every precaution has been taken during preparation of this manual the manufacturer assumes no liability for errors or omissions Neither does the manufacturer assume any liability for damages resulting from the use of the information contained herein The manufacturer reserves the right to change specifications functions or circuitry of the product without notice The manufacturer cannot accept liability for damage due to misuse of the product or due to any other circumstances outside the manufacturer s control whether environmental or installation related The manufacturer shall not be liable for any loss damage or injury arising directly indirectly incidentally or consequently from the use of this product 2 2011 02 23 Contents 1 About This Manual nuusssssnnsensnnnennnnnnnnnnnnnnnnnnnnnennn
10. ST Dual Head CPU Unit 3 4 5 6 7 8 ase EN AM MEET eso 2 id ze Mi 1 2 1 2 3 4 Front View Rear View 1 To CPU DVI D 1 2 To CPU USB HID 3 To CPU DVI D 2 4 To CPU USB 2 0 14 Connect to 5VDC power supply Service port 1 Configuration DIP switches 1 Connect to interconnect cable 1 Service port 2 Connect to interconnect cable U Connect to interconnect cable 2 AON OU fF ON Configuration DIP switches 2 2011 02 23 CON Unit red rel PREREZE zz eal H ele al ane d e e 1 2 3 4 Front View 1 Connect to DVI monitor 1 2 Connect to USB HID devices 1 3 Connect to DVI monitor 2 4 Connect to USB 2 0 devices Rear View am 2 3 4 5 6 7 8 dB i BE Connect to 5VDC power supply Service port 2 Connect to interconnect cable U Connect to interconnect cable 2 Configuration DIP switches 2 Service port 1 Configuration DIP switches 1 OO N OU BU N Connect to interconnect cable 1 2011 02 23 15 DSXi KVM Extender 3 7 16 Diag nostics The KVM Extender is fitted with the following LEDs for status indication at CPU Unit and CON Unit Devices with USB HID CPU Unit and CON Unit th ERs 55 A Q 1 3 4 Rear View Front View Pos LED Status Diagnos
11. To power up the system the following sequence is recommended Monitor CON Unit CPU Unit source 2011 02 23 19 43 Example Applications This section illustrates typical installations of KVM Extenders KVM Extender Dual Head 20 2011 02 23 1 2 3 4 5 7 KVM Extender Single Head with USB 2 0 1 2 3 4 5 6 7 KVM Extender Dual Head with USB 2 0 4 2 3 4 5 6 7 2011 02 23 21 Source computer CPU KVM Extender CPU Unit Interconnect cable KVM Extender CON Unit Console monitor keyboard mouse Second monitor option only with Dual Head devices USB 2 0 devices option only with USB 2 0 devices DSXi KVM Extender 5 5 1 5 1 1 22 Configuration Transmission Parameters By default the device will automatically adapt to optimize video quality This configuration is suitable for almost all conditions and should only be modified if video quality is not satisfactory In case of video interference an automatic readjustment can be initiated by entering a keyboard command see Chapter 6 1 Page 27 Please note that this feature is not available on model K473 SST Adjustment of Video Resolution The CPU Unit can be adjusted for the video resolution used with the following DIP switch settings CPU Unit DIP Function Switch a a Position El Switch down Hd Switch up El Not used ON Automatic adjustment default mall 1234 ON Resolution up to 1280x1024 Fall 12
12. WG26 8 568 B Four pairs of wires AWG26 8 Connection according to EIA TIA 568 B 1000BASE T The use of flexible cables patch cables tyoe AWG26 8 is possible however the maximum possible extension distance is halved Maximum Acceptable Cable Length Cat X Solid Core Cable 40 m 120 ft at 1920x1200 and 1600x1200 AWG24 50 m 150 ft at 1280x1024 and less Cat X Patch Cable 20 m 60 ft at 1920x1200 and 1600x1200 AWG26 8 30 m 90 ft at 1280x1024 and less See Chapter 7 3 3 Page 32 for a list of specifically tested cables with an optimum range 2011 02 23 31 DSXi KVM Extender EE 7 3 Supported Peripherals 7 3 1 USB HID Devices The KVM Extender will support most USB HID devices including the vast majority of keyboards and mice currently on the market Many other kinds of HID device such as bar code scanners and touch screens may also be compatible It is not possible to guarantee support for all available USB HID devices In certain cases custom firmware may be required USB HID and other devices that are not supported as standard will normally operate with our devices featuring transparent USB support Please note that concurrent operation of more than two USB HID devices is not possible even if you use a USB hub 7 3 2 USB 2 0 Devices KVM Extender models featuring a transparent USB 2 0 connection use Extreme USB Technology from Icron Technologies This technology supports all types
13. ation EGA The Enhanced Graphics Adapter EGA is an old analog graphic standard introduced by IBM in 1984 A D Sub 9 connector is used for connection FBAS The analog color video baseband signal FBAS is also called Composite Video and it is part of the PAL TV standard Console Keyboard mouse and monitor KVM Keyboard video and mouse Mini XLR Industrial standard for electrical plug connections 3 pole for the transmission of digital audio and control signals Multi mode 62 51 multi mode fiber cable or 50u multi mode fiber cable OSD The On Screen Display is used to display information or to operate a device Quad Head A system with four video connections RCA Cinch A not standardized plug connection for transmission of electrical audio and video signals especially with coaxial cables SFP SFPs Small Form Factor Pluggable are pluggable interface modules for Gigabit connections SFP modules are available for Cat X and fiber interconnect cables Single Head A system with one video connection Single Link A DVI D interface for resolutions up to 1920x1200 by signal transmission of up to 165 MPixel s 24 bit Alternative frequencies are Full HD 1080p 2K HD 2048x1080 and 2048x1152 Single mode Yu single mode fiber cable S Video Y C The S Video Y C is a video format transmitting luminance and chrominance signals separately Thereby it has a higher quality standard than FBAS TOSLINK Standardized fiber conn
14. ault factory preset I 777 DDC information EEE Allow reading of DDC information from the attached monitor ON Reset and only ever send the factory default JLT DDC information 1234 CON Unit DIP Function Switch B switch d El switch Not used Position witch down witch up ot use ON Prevent reading of DDC information from the attached EEE monitor 1234 St a Allow reading of DDC information from the attached monitor 1234 Reading of DDC information is performed during operation see Chapter 6 2 Page 27 If DIP switch 3 on the CPU Unit is in upper position the CPU will only ever be sent the factory preset DDC information 24 2011 02 23 5 3 Selection of Operation Mode At CPU Unit and CON Unit you can select the operation mode with the following DIP switch settings CPU Unit and CON Unit DIP Function Switch E switch d E switch I No used Position witch down witch up o use ON Standard operation default Bide 1221324 ON 2 Test mode U a 7 Devices before 2010 Update mode activated During standard operation DIP switch 4 must stay in the down position 2011 02 23 25 DSXi KVM Extender EE 5 4 Command Mode During normal use the console keyboard functions in the usual manner However for all KVM Extenders with USB HID support you can set the keyboard into a Command Mode by using a specific Hot Key sequence While in Command Mode several functions are performed
15. ce to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Shielded cables must be used with this equipment to maintain compliance with radio frequency energy emission regulations and ensure a suitably high level of immunity to electromagnetic disturbances All power supplies are certified to the relevant major international safety standards WEEE The manufacturer complies with the EC Directive 2002 96 EG on the prevention of waste electrical and electronic equipment WEEE The device labels carry a respective marking RoHS This device complies with the EC Directive 2002 95 EG on the Restriction of the use of certain Hazardous Substances in electrical and electronic equipment RoHS The device labels carry a respective marking 2011 02 23 EE Glossary 11 Glossary The following terms are commonly used in this guide or in video and KVM technology Term Explanation Cat X Any Cat 5e Cat 6 Cat 7 cable CGA The Color Graphics Adapter CGA is an old analog graphic standard with up to 16 displayable colors and a maximum resolution of 640x400 pixels Component The Component Video YPbPr is
16. d receive the following items in your extender package e KVM Extender pair CPU Unit and CON Unit e 2x 5VDC international power supply unit e 2x country specific power cord e Quick Setup e DVI video cable 1 8 m DVI D male to male j OME IE Em mt It e USB cable 1 8 m USB type A to type B BES d lt I Additional content for Dual Head devices e DVI video cable 1 8 m DVI D male to male ial me it q Et ib e USB cable 1 8 m USB type A to type B BESS ESE If anything is missing contact your dealer 2011 02 23 On System Setup First time users are recommended to setup the system with the CPU Unit and the CON Unit in the same room as a test setup This will allow you to identify and solve any cabling problems and experiment with your system more conveniently 2 Please verify that interconnect cables interfaces and handling of the devices comply with the requirements see Chapter 7 Page 29 1 Switch off all devices CON Unit Installation 2 Connect your monitor s keyboard and mouse to the CON Unit 3 Connect the CON Unit with the interconnect cable s 4 Connect the 5VDC power supply to the CON Unit CPU Unit Installation 5 Connect the source computer CPU with the supplied cables to the CPU Unit Please ensure the cables are not strained Connect the CPU Unit to the interconnect cable s Connect the 5VDC power supply to the CPU Unit Power up the system
17. ection system for digital transmission of audio signals F05 plug connection Triple Head A system with three video connections 2011 02 23 ES Glossary Term Explanation USB HID USB HID devices Human Interface Device allow for data input There is no need for a special driver during installation New USB HID device found is reported Typical HID devices include keyboards mice graphics tablets and touch screens Storage video and audio devices are not HID VGA Video Graphics Array VGA is a computer graphics standard with a typical resolution of 640x480 pixels and up to 262 144 colors It can be seen as a follower of the graphics standards MDA CGA and EGA 2011 02 23 45
18. electromagnetic compatibility CE CE Marking 2009 Product list K473 SSH K473 DSH K473 SST K473 DST The products comply with the following harmonized standards for Information Technology Equipment e EN 55022 2006 A1 2007 Class A EN 55024 1998 A1 2001 A2 2003 This declaration certifies the conformity to the specified directives but contains no assurance of properties The safety instructions and installation guidelines noted in this manual shall be considered in detail Compliance with the specifications for cable lengths and types is mandatory Manufacturer Oberteuringen 26 January 2010 IHSE GmbH The Management Maybachstrasse 11 88094 Oberteuringen fa EN Ak EN Deutschland Use in a Domestic Environment This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be reduired to take adequate measures 2011 02 23 41 DSXi KVM Extender EE 10 2 10 3 10 4 42 North American Regulatory Compliance This equipment has been found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interferen
19. is supported with USB high speed max 480 Mbit s Each USB 2 0 port provides a maximum current of 500 mA high power 7 1 4 RJ45 Interconnect The communication of the Cat X devices requires a 1000BASE T connection Connector wiring must comply with EIA TIA 568 B 1000BASE T with RJ45 connectors at both ends All four cable wire pairs are used 30 2011 02 23 7 2 7 2 1 A A Q Interconnect Cable Cat X A point to point connection is required Operation with several patch fields is possible Routing over an active network component such as an Ethernet Hub Router or Switch is not allowed gt Avoid routing Cat X cables along power cables gt Ifthe site has 3 phase AC power try to ensure that CPU Unit and CON Unit are on the same phase To maintain regulatory EMC compliance correctly installed shielded Cat X cable must be used throughout the interconnection link To maintain regulatory EMC compliance all Cat X cables need to carry ferrites on both cable ends close to the device Type of Interconnect Cable The KVM Extender requires interconnect cabling specified for Gigabit Ethernet 1000BASE T The use of solid core AWG24 shielded Cat 5e or better is recommended Cat X Solid Core Cable S UTP Cat 5e cable according to EIA TIA AWG24 568 B Four pairs of wires AWG24 Connection according to EIA TIA 568 B 1000BASE T Cat X Patch Cable S UTP Cat 5e cable according to EIA TIA A
20. nitiate an automatic readjustment of transmission parameters The KVM Extender will automatically optimize video quality 1 Enter Command Mode default 2x lt Left Shift gt see Chapter 5 4 Page 26 2 Press the lt a gt key to start Auto Adjust The screen will blank for a short time The KVM Extender will exit Command Mode Transmission parameters have been readjusted Video quality should be optimal Download of DDC Information By default the factory preset DDC information is sent to the source computer CPU In some cases the factory preset DDC information may not be appropriate so the option exits to read the actual DDC information from the attached monitor The DIP switches have to be set correctly see Chapter 5 2 Page 24 There are two ways to read DDC information from the attached monitor e Via keyboard command during operation see Chapter 6 2 1 Page 28 e Reconnecting the monitor cable at the CON Unit see Chapter 6 2 2 Page 28 2011 02 23 27 DSXi KVM Extender 6 2 1 6 2 2 28 Download DDC via Keyboard Command Use the following command sequence to read DDC information from the attached monitor except for model K473 SST 1 Enter Command Mode default 2x lt Left Shift gt see Chapter 5 4 Page 26 Press the keys lt 2 gt lt Enter gt to read the DDC information from the console monitor The screen will blank for a short time The KVM Extender will exit Command Mode The CPU
21. nnnnnnnnnnnnnnnnnnnnn 5 1 1 SCOPC AE EE RE IE eee licens 5 1 2 EER EE OR OR EE e NE 5 1 3 Cautions and Notes se ee Re Re Re Re ee Re 5 2 Safety Instructions 2 4 2 402444 2244200004003000004 KERR EE annaas 6 3 D scripti N EE EE Ee EE 7 3 1 Tee eie RE EE na 7 3 2 System OVerVi W iese de Re ee Re ee Re ge Re ee 8 3 3 Product Range ME RE EE EE EE EN 9 3 4 Rack Mount KitS iese ee ee Re ee Re ee Re ee Re 9 3 5 ACCESSDI S sie ee ee ee Ee Ge ee ee Ge ee ee ee 9 3 6 Device Views see ee ee EE Ge ee ee EE Ge ee ee ee 10 3 6 1 Model K473 SSH Single Head 10 3 6 2 Model K473 DSH Dual Head 11 3 6 3 Model K473 SST Single Head 13 3 6 4 Model K473 DST Dual Head 14 3 7 DiagnostiCs br Ee EG VD GE RE ee de 16 4 Installation DE EE Ge GE ee Ee 18 4 1 Package Contents ee Bank 18 42 System Setup eissii EE GE Ee RD ED ee ee Re ee 19 4 3 Example Applications nmsersennnnenennnnnennnnnnn nennen ernennen 20 5 ere ilelTies Uit EE EE EE EE 22 5 1 Transmission Parameters uuserssnnnnerennnnennnnnnnnnnnnnen ern 22 5 1 1 Adjustment of Video Resolution 22 5 1 2 Adjustment of Cable Length 23 52 DDG StinGS ss EE N EE RE 24 5 3 Selection of Operation Mode ie ee ee Re 25 5 4 Command Mode iese ee ee ee RR ee RR ee Re 26 6 Ope
22. of USB 2 0 devices however the manufacturer cannot guarantee compatibility with every device on the market Please contact your dealer if any issues are found 7 3 3 Interconnect Cable Cat X KVM Extenders should be used with cables as described in Chapter 7 2 1 Page 31 Internal tests showed that certain cables or cable types allow longer cable lengths Enhanced performance is specified using the following cables Resolution at 60 Hz Cable Type Cable Length 1920x1200 and Leoni Kerpen Megaline gt 50 m gt 150 ft 1600x1200 AWG24 1920x1200 and Leoni Kerpen Megaline gt 60 m 1600x1200 AWG23 gt 180 ft The specified cables should be available through your dealer Other cables on the market may support operation at extended distances but such operation cannot be guaranteed 32 2011 02 23 74 Connector Pinouts Connector DVI D Single Link Vs 8 C1 C2 HHEH ao C5 min nee 24 C3 CA Pin Signal Pin Signal Pin Signal 1 T M D S data 2 9 T M D S data 1 17 T M D S data 0 2 T M D S data 2 10 T M D S data 1 118 T M D S data 0 T M D S data 2 11 TMD Sdata1 19 T M D S data 0 GND GND GND 4 n C 12 n c 20 In c n C 13 nc 21 n c DDC Input SCL 14 5VDC high 22 T M D S clock impedance GND 7 DDC Output 15 GND 23 T M D S clock SDA 8 Internal use 16 Hot Plug 24 T M D S clock
23. pply Service port 1 Configuration DIP switches 1 Connect to interconnect cable 1 Service port 2 Configuration DIP switches 2 Connect to interconnect cable 2 11 DSXi KVM Extender 12 CON Unit EZEREEEE aa BEEEEEEE sl rTINAETI se 5 Fa D CFE ETT Bg 1 2 3 a Front View 1 Connect to DVI monitor 1 2 Connect to USB HID devices 1 3 Connect to DVI monitor 2 4 Connect to USB HID devices 2 Ei Rear View 4 2 3 4 5 6 7 Connect to 5VDC power supply Service port 2 Configuration DIP switches 2 Connect to interconnect cable 2 Service port 1 Configuration DIP switches 1 Connect to interconnect cable 1 2011 02 23 3 6 3 Model K473 SST Single Head CPU Unit EE MR de ee z co o 1 2 1 3 4 5 Front View Rear View 1 To CPU DVI D 1 Connect to 5VDC power supply 2 To CPU USB 2 0 2 Service port 3 Connect to interconnect cable U 4 Connect to interconnect cable 1 5 Configuration DIP switches CON Unit EFT ITTTII ei Bel aa Faw TEER amp ae wos HHHH 1 2 1 2 3 4 5 Front View Rear View 1 Connect to DVI monitor 1 Connect to 5VDC power supply 2 Connect to USB 2 0 devices 2 Service port 3 Connect to interconnect cable U 4 Connect to interconnect cable 1 5 Configuration DIP switches 2011 02 23 13 DSXi KVM Extender 3 6 4 Model K473 D
24. ransmitted This includes e g monitor resolutions such as 1920x1200 60Hz Full HD 1080p or 2K HD up to 2048x1152 Data rate is limited to 165 MPixel s Transmission of interlaced video signals such as 1920x1080i cannot be guaranteed USB HID Our devices with an USB HID interface support a maximum of two devices compliant with the USB HID protocol Each USB HID port provides a maximum current of 100 mA Keyboard Compatible with most USB keyboards Certain keyboards with additional functions may require custom firmware to operate Keyboards with an integral USB Hub Mac keyboards e g are also supported Mouse Compatible with most 2 button 3 button and scroll mice Other USB HID devices The proprietary USB emulation also supports certain other USB HID devices such as specific touch screens graphic tablets barcode scanners or special keyboards Support cannot be guaranteed however for every USB HID device Only two USB HID devices are supported concurrently such as keyboard and mouse or keyboard and touch screen A hub is allowed but it does not increase the number of HID devices allowed To support other USB non HID devices such as scanners web cams or memory devices choose our devices with transparent USB support 2011 02 23 29 71 3 USB 2 0 transparent KVM Extender models with transparent USB 2 0 support allow the connection of all types of USB 2 0 devices without restriction USB 2 0 data transfer
25. ration Hessen 27 6 1 Readjustment of Transmission Parameters Auto Adjust 27 6 2 Download of DDC Information ese ee ke ee ee 27 2011 02 23 3 DSXi KVM Extender EE 10 11 6 2 1 Download DDC via Keyboard Command 28 6 2 2 Download DDC via DVI Cable 28 Specifications ER EE EE nnas 29 7 1 Interfaces ee 29 7 1 1 DVI D Single LINK esse see nennen 29 7 1 2 do RE RE EE EE OE EE late 29 71 3 USB 2 0 transparent 30 7 1 4 RJ45 Interconnect iese ee ee Re ee 30 7 2 Interconnect Cable oo iese ee ee Re Re Re Re Re 31 121 OE EE REK EE EE ED 31 7 3 Supported Peripherals eise ee Re Re Re Re Re 32 7 3 1 USB HID Devices i see see ee ee ee 32 7 3 2 USB 2 0 DeviceS eie ee ee Re ee nn 32 7 3 3 Interconnect Cable Cat MO see ke ee 32 7 4 Connector PinOuts issie ee ee Re Re Re Re Re ge 33 7 5 Power Supply eise aiaia ae 35 7 6 Environmental Conditions ees see ee ee ee ee ee 35 ESE or RR EE EREIFEEREREESFRLEEREESEFERGE 35 7 8 Shipping Weight ee ee Re Re Re Re Re Re ee 36 Troubleshooting szuunsrnsnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn 37 8 1 Blank Screen sesse ee Re ee AR ee Re ee 37 8 2 Video Jitte arcaisimi a ee Re ee ee ee 38 8 3 USB HID Failure oe eee ee Re ee Re Re Re ge ee 38 84 USB 2 0 Failure iese ee Re Re Re Re ee Re 39 Technical Support sissies KEER cence KEER KERR GES ONE SERE KERR Ge 400020200 40
26. s recommended 9 1 Support Checklist To efficiently handle your reguest it is necessary to complete our checklist for support and problem cases Download Keep the following information available before you call e Company name phone number and email e Type and serial number of the device see bottom of device e Date and number of sales receipt name of dealer if necessary e Issue date of the existing manual e Nature circumstances and duration of the problem e Involved components such as graphic source CPU OS graphic card monitor USB HID USB 2 0 devices interconnect cable including manufacturer and model number e Results from any testing you have done 9 2 Shipping Checklist 1 To return your device contact your dealer to obtain a RMA number Return Material Authorization 2 Package your devices carefully preferably using the original box Add all pieces which you received originally 3 Note your RMA number visibly on your shipment Devices that are sent in without a RMA number cannot be accepted The shipment will be sent back without being opened postage unpaid 40 2011 02 23 ss Regulatory and Standards Compliance 10 10 1 Regulatory and Standards Compliance CE Declaration Of Conformity The products listed below in the form as delivered comply with the provisions of the following European Directives 2004 108 EG Council Directive on the approximation of the laws of the Member States relating to
27. the units gt Download DDC information from console monitors see Chapter 6 2 Page 27 Reboot CPU if necessary Suboptimal transmission Execute Auto Adjust see parameters Chapter 6 1 Page 27 If necessary manually adjust parameters for monitor resolution see Chapter 5 1 1 Page 22 and cable length see Chapter 5 1 2 Page 23 2011 02 23 37 DSXi KVM Extender 8 2 Video Jitter Diagnosis Possible Reason Measure Incorrect video display Cable connection interrupted gt Check connection length and quality of DVI D cable to CPU and to monitor tighten cable thumbscrews Check connection length and quality of interconnect cables between the units Suboptimal transmission parameters Execute Auto Adjust see Chapter 6 1 Page 27 If necessary manually adjust parameters for monitor resolution see Chapter 5 1 1 Page 22 and cable length see Chapter 5 1 2 Page 23 8 3 USB HID Failure Diagnosis Possible Reason Measure Keyboard LEDs Keyboard in Command Press lt Esc gt to leave Command Shift and Scroll Mode Mode are flashing CPU Unit No USB connection to Check connection of USB cable LED USB CPU to CPU select another USB port Status off if necessary Remove USB and power cable and restart CPU Connect power cable first CON Unit Problems with USB Check connection of USB cable LED USB connection to USB HID device Status off Remo
28. thout any airflow Do not place the power supply directly on top of the device Do not obscure ventilation holes Only use power supplies originally supplied with the product or manufacturer approved replacements Do not use a power supply if it appears to be defective or has a damaged case Connect all power supplies to grounded outlets In each case ensure that the ground connection is maintained from the outlet socket through to the power supply s AC power input Do not connect the link interface to any other equipment particularly network or telecommunications equipment Take any required ESD precautions Repair gt gt Do not attempt to open or repair a power supply unit Do not attempt to open or repair the KVM Extender There are no user serviceable parts inside Please contact your dealer or manufacturer if there is a fault 2011 02 23 3 Description 3 1 Application The KVM Extender is used to increase the distance between a source computer CPU and its console keyboard mouse and other peripheral devices The KVM Extender is designed for use with Cat X Twisted Pair interconnect cables The KVM Extender is unsuitable for connection between buildings where a fiber optic based product should be used instead 2011 02 23 7 3 2 System Overview The KVM Extender consists of a CPU Unit and a console unit CON Unit The CPU Unit is connected directly to the source computer CPU using the supplied
29. tics 1 Power off Device not ready red on Device ready 2 Link Status off No connection via interconnect cable green on Connection available 3 Video OK off e CPU Unit No DVI signal from video green source computer CPU detected e CON Unit No DVI signal from CPU Unit or no monitor detected on DVI signal from video source available flashing Monitor DDC is being transmitted from the console monitor 4 USB Siatus off No USB connection green on USB connection available 2011 02 23 Devices with USB 2 0 CPU Unit and CON Unit Description salf ME Fer a 2 3 4 5 Rear View Front View Pos LED Status Diagnostics 1 Power off Device not ready red on Device ready 2 Link Status off No connection via interconnect cable USB on Connection available green flashing No USB host found 3 Link Status off No connection via interconnect cable Video on Connection via interconnect cable green 4 Video OK off e CPU Unit No DVI signal from video green source computer CPU detected e CON Unit No DVI signal from CPU Unit or no monitor detected on DVI signal from video source available flashing Monitor DDC is being transmitted from the console monitor 5 USB Status off No USB connection green on USB connection available 2011 02 23 17 4 4 1 18 Installation Package Contents You shoul
30. tive Humidity Max 80 non condensing 7 7 Size Single Head Devices CPU Unit CON Unit 80 x 110 x 29 mm 3 1 x 4 3 x 1 1 Shipping Box 210 x 140 x 165 mm 8 3 x 5 5 x 6 5 Dual Head Devices CPU Unit 80 x 110 x 42 mm 3 1 x 4 3 x 1 7 CON Unit 161 x 110 x 29 mm 6 3 x 4 3 x 1 1 Shipping Box 460 x 250 x 120 mm 18 1 x 9 8 x 4 7 2011 02 23 35 7 8 Shipping Weight Single Head Devices CPU Unit CON Unit 0 2 kg 0 4 Ib Shipping Box 1 7 kg 3 8 Ib Dual Head Devices CPU Unit CON Unit 0 3 kg 0 7 Ib Shipping Box 2 2 kg 4 9 Ib 36 2011 02 23 8 Troubleshooting Troubleshooting 8 1 Blank Screen Diagnosis Possible Reason Measure LED Power off Power supply gt Check power supply units and the connection to the mains LED Link Connection between 2 Check interconnect cable and Status off CON Unit and CPU Unit connections CPU Unit LED No video signal detected gt Check DVI D cable to CPU Video OK off by source computer gt Download DDC information from CPU console monitor see Chapter 6 2 Page 27 Reboot CPU if necessary CON Unit LED No monitor detected gt Check connection length and Video OK off quality of the DVI D cable to monitor tighten cable thumbscrews No video signal detected 2 Check connection length and from CPU Unit quality of interconnect cable between
31. ve DVI and power cable and restart CON Unit Connect power cable first USB device No USB HID device Connect USB HID device without function USB HID device is not Contact dealer if necessary supported 38 2011 02 23 Troubleshooting 8 4 USB 2 0 Failure Diagnosis Possible Reason Measure LED Link Connection U between gt Check interconnect cable U and Status USB off CON Unit and CPU Unit connections USB controller gt Check LED USB Status at CON Unit CON Unit LED Link Source computer CPU 2 Check status standby sleep Status USB is mode flashing USB controller gt Check LED USB Status at CON Unit CON Unit CPU Unit LED No USB connection to gt Check connection of USB cable USB Status off CPU to CPU select another USB port if necessary 2 Remove USB and power cable and restart CPU Unit Connect power cable first CON Unit LED Problem with USB gt Check connection of USB cable USB Status off connection to USB HID device Remove DVI and power cables and restart CON Unit Connect power cable first USB device Device not detected by Check installation including without function CPU required drivers 2 Reconnect USB device 2 Contact dealer if necessary 2011 02 23 39 DSXi KVM Extender EE 9 Technical Support Prior to contacting support please ensure you have read this manual and then installed and set up your KVM Extender a
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