Onsight Account Manager User Manual
Contents
1. Company Logo URL http f www librestream com images logc Support Desk Contact Information For support please email support librestream com Account Created Subject Your Onsight Connect Account has beer Account Created Title Onsight Connect Guest Invitation Subject You have been invited to use Onsi Guest Invitation Title Onsight Connect Guest Service Reset Changes Copyright 2011 2012 Librestream All rights reserved Terms of Use Support Another Innovation by Librestream Figure 10 Email Customization 18 Librestream OAM User Manual Statistics and Events 7 Statistics and Events Client Activity and Events can be viewed on the Statistics and Events page by the OAM Administrator 7 1 1 Client Activity The Client Activity page tracks user activity on the Onsight Connect Service The Administrator can see who is actively logged in as well as the history of activity 1 Set the Filter Parameters and click Apply Filter to display the Client Activity 2 Click Refresh to update the list 3 Click Export to save a comma separated file of the report 7 1 2 Events The Events page tracks Administrator activity on OAM as well as Server based event messages 1 Set the Filter Parameters and click Apply Filter to display the Event Log a The selected Severity options determine what events are logged b Set the date range for the period you wish to review2. 2 Click Refresh to update the list 3 Click Export to save a comma separated file of the report 8 Onsight Connect for PC Installation A new Onsight Connect User is sent a Welcome email that will notify the new user of their Onsight Connect account and how to download and install Onsight Connect for PC Onsight Connect for PC version 6 1 and later can be installed on either a per user Standard or per machine Enterprise basis Previous Onsight Connect for PC versions only supported the Enterprise installation option The Standard installation option was added to enable installations of Onsight by users that do not have Administrator privileges on their PC For Full details on Onsight Connect for PC Installation see the App Note Onsight Connect for PC Standard vs Enterprise available at http www librestream com support knowbase html o Users who are upgrading to Onsight Connect for PC v6 1 from a previous version will automatically install the Enterprise version of the software This is due to the fact that all previous versions of Onsight Connect or Onsight Expert used the Enterprise method of installation If you wish to install the Standard version of the software you must first un install the Enterprise version Users who have Administrator privileges will automatically install the Enterprise version of Onsight Connect for PC 19 Librestream OAM User Manual End User License Agreement 9 End User License Agree
3. Set the Auto Assignment Pool to Shared Account Set the Server Address to the address provided by your SIP Server Administrator Set the SIP URI Domain to either Default or Custom If applicable enter the Custom SIP Domain Enter the User Name Password and Transport 8 Save the changes NOaRwWN 6 1 4 Onsight Connect The OAM Administrator can select which version of Onsight Connect for PC is available for download by Onsight Connect Users You can select the Latest Published Version or a Specific Version from a drop down list 6 1 5 Client Policies Client Policies allow the OAM Administrator to choose which configuration settings are applied to an Onsight endpoint upon user login 1 Select either the Onsight Connect for PC or Onsight Device tab 2 Click the Choose Settings button You will be presented with the Choose Settings 14 Librestream OAM User Manual Settings Firefox Q Onsight Account Manager Gr amp Choose Settings Encryption Mode Bn SIP Messaging Maximum Number of Connections Disable records and saving snapshots For ALL participants Privacy Mode Disable recordings and saving snapshots for local participant Iv Bandwidth Control Enable Bandwidth Control Bandwidth Control Maximum Bit Rate Remote Management Enable Remote Web Service 2 Remote Management Encryption Key Remote Management Server URI Remote Management Report statistics over Remote M
4. USER MANUAL Onsight Account Manager Version 6 1 eec T Librestream Librestream Onsight Account Manager Doc 4 400199 01 September 2012 Information in this document is subject to change without notice Reproduction in any manner whatsoever without the written permission of Librestream is strictly forbidden Copyright O 2012 Librestream Technologies Incorporated All rights reserved Name of Librestream Software Onsight Account Manager Copyright Notice Copyright 2012 Librestream Technologies Incorporated All Rights Reserved Patents Notice United States Patent 7 221 386 together with additional patents pending in Canada the United States and other countries all of which are in the name of Librestream Technologies Inc Trademark Notice Librestream the Librestream logo Onsight Onsight Expert Onsight Mobile Onsight Connect Onsight Enterprise Onsight License Manager Onsight TeamLink Onsight Account Manager and Onsight Management Suite are either registered trademarks or trademarks of Librestream Technologies Incorporated in Canada the United States and or other countries All other trademarks are the property of their respective owners Librestream OAM User Manual Onsight Account Manager Overview Table of Contents 1 Onsight Account Manager Overview cooccooccnccconnnnannnncnnanancnnannananenncnnananennos 2 1 1 Onsight Connect Service sie 2 2 Network Requirements
5. Settings Personal Contacts Profile Common Actions User Name kevin friday lsdemo com ye P Change Password First Name Kevin LastName Friday Email kevin friday librestream com Time Zone UTC 06 00 Central Time US 8 Canada Member Of None Account Information Account Status Active Account Type 4h Administrator Account Created 2 Feb 2012 4 12 PM Account Expires Never Last Login 13 Feb 2012 4 13 PM Password Changed Never Update Cancel Copyright 2011 Librestream Technologies Incorporated All rights reserved Another Innovation by Librestream Figure 3 My Profile 4 1 2 Changing the Administrator s Password gt To change the administrator password 1 Choose My Profile Profile This will take you to the Profile configuration page shown in Figure 2 Locate the Change Password link and enter the new password into both provided fields 3 Click the Change Password button to save your changes 4 1 3 Changing the Administrator s Client Settings 3 To change the SIP Server and Cisco Presence settings 1 Choose the Client Settings tab Enter the SIP Server settings you would like to use for the Administrator Account Enter the Cisco Presence settings if applicable Under Client Access Control enable Client Endpoint Administrator to also be granted Endpoint Administrator authorization This setting grants administrator privileges to the
6. the Contact List to which you are adding the Contact 4 Click the OK button to save your changes 3 To Import Global Contacts 1 Click Import Global Contacts button above the global contact list You will be presented with the Import From File screen shown in Figure Firefox y 4 Onsight Account Manager Kevin Friday My Profile Logout Osion account manager Home Users and Groups Global Contacts Settings Statistics and Events Import From File Choose a File to Import Import Mode Global Contacts y File to Import Browse Supportfile formats Onsight Users and Contacts file ml Comma separated values file tut csv Copyright 9 2011 Librestream Technologies Incorporated All rights resenred Another Innovation by Librestream Figure 6 Import from File 2 Verify the Import Mode is set to Global Contacts 3 Browse to the File to Import 4 Click Upload to import the File o When Importing Global Contacts the proper file format must be followed 11 Librestream OAM User Manual Settings 6 Settings The OAM Administrator can configure the Settings for each Onsight endpoint to comply with your desired Policies Settings are applied to the endpoint when a user logs in to Onsight Connect e Guest Users can be enabled so that any active Onsight Connect User can invite a Guest for a period of time as defined by the Administrator Guest Users have restricted
7. 4 eee eee essei eese einn anna nain ahhh nana saei anas aaa 3 2 1 Firewall Configuration 3 3 Logging into OAM for the First Time 4 3 1 Logging IF iia 4 3 2 ONO ER NN Re A Ae a 4 4 Administrator S Settings ciesicccesescscctcesscesesesencersnstessasesincsznatisececeoasensieieaccedes 6 4 1 1 Changing the Administrator s My Profile 6 4 1 2 Changing the Administrator s Password 6 4 1 3 Changing the Administrator s Client Settings esses 6 4 1 4 Changing the Administrator s Personal Contacts ssssssssss 7 5 Users and AAA 8 5 1 1 Manually Adding Users and Groups 8 5 1 2 Self Hegister Users aio ci FEE EIE nau a 9 5 1 3 Import USCIS P heey 9 5 1 4 Configuring Global Contacts 10 6 Jun seat 12 6 1 1 Account Information 12 6 1 2 User ACCOUNTS iii e terti eave ae eee 13 6 1 3 Eoo E P 13 6 1 4 Onsight Connect i d E oes eee 14 6 1 5 Client PONCIOS iii t e Ee e Ee E PT aged dees 14 6 1 6 Sen veea ee eee Me ea AE OE AE AEEA Dir ie 15 6 1 7 Email Customization cocoa li islas 17 7 Statistics and EV eee es reiner 19 7 1 1 Client ACIIVILy is ote a 19 7 1 2 27 19 8 Onsight Connect for PC Installation 19 9 End User License Agreement seien nnne inna aaa nnn 20 10 Librestream Contact Information cesses sees esee eaae tn na tna
8. Settings Statistics and Events Onsight Account Manager LSDemo Isdemo com a Users and Groups Manage Users and Groups di Summary Create New User Total users Guest users Active users Import Users Global Contacts ao l Users awaiting approval by an administrator Manage Global Contacts Expired users Import Global Contacts IS 10 10 Total user licenses gt iS Available user licenses 1 Administration Active Onsight client sessions gm 10 Settings Statistics and Events Notifications There are no notifications at this time Copyright 2012 Librestream Technologies Incorporated All rights reserved Another Innovation by Librestream Figure 2 Onsight Account Manager Home page Librestream OAM User Manual Administrator s Settings 4 Administrator s Settings 4 1 1 Changing the Administrator s My Profile The Administrator account can be used to login to an Onsight Connect endpoint as a User as well as being used to configure OAM My Profile allows the Administrator to configure their personal settings like any other User Account Once these settings are configured the Administrator can also login to an Onsight endpoint and use it for collaboration Onsight Account Manager lal Kevin Friday My Profile Logout 9 Sight account manager Home Users and Groups Global Contacts Settings Statistics and Events My Profile Profile Client
9. User Account Creation lets the Administrator Allow users to create their own accounts When enabled new users can register for a User Account using the Registration URL The Administrator can decide whether the Administrator must approve new accounts and whether to Notify Administrators by email when an account is registered 9 Click Update to save the changes 3 To Self Register Users 1 Enable Allow users to create their own accounts 2 Either enter an Account Creation Key or press Generate Random Key to create the Key if you want Onsight Connect Users to enter additional information for security 3 Setthe Allowed Email Domains if you wish to only allow certain email domains to register to Onsight Connect 4 Enable Administrator must approve new accounts if you want to approve user accounts before they are activated 5 Enable Notify Administrators by email when an account is registered if you want to be notified when users register for an account 6 Send an email notice with the Registration URL and the Account Creation Key to the list of users who will be self registering See a sample email notice that you can send through your standard email program below 7 Save the changes 3 Sample Self Registration Email Notice Subject Onsight Connect Account Registration Onsight Connect Account Registration is now available please go sign up for your account at the following link Registration URL https onsight l
10. access to OAM but have full access to the Onsight collaboration experience with the exception of the ability to invite another Guest e SIP Settings are assigned from the Auto Assignment Pool e Onsight Connect version settings can be selected e Client Policies are selected for each endpoint e g Encryption mode e Security settings are assigned such as Password Policy Login Policy and User Account Creation method o All Settings are applied to Onsight endpoints after an Onsight User has been authenticated and authorized by OAM during the login process 6 1 1 Account Information gt To view the current Account Information 1 Choose the Settings tab You will be presented with the Account Information screen shown in Figure 7a Firefox Eek D Onsight Account Manager Kevin Friday My Profile Logout Oesiont account manager Home Users and Groups Global Contacts Settings Statistics and Events Settings Account Information User Accounts SIP Settings Onsight Connect Client Policies Security Email Customization Account Information Common Actions Company Name Onsight Investors 3 Grant Super Administrator Access Customer Domain onsight com Account Owner Kevin Friday Customer Created 20 Sep 2012 8 55 PM Customer Expires Never Super Administrator Access Disabled Licenses User Licenses Available Licenses Guest Users w TeamLink Y Copyright 2011 2012 Librestream All rights reserved Terms of U
11. anagement Web Service TeamLink Allow HTTP registration TeamLink Do not allow direct SIP registration Use For troubleshooting only Figure 8 Client Policies 3 Select the appropriate category for each setting and click OK When you are returned to the Client Policies page set the appropriate value for each Category 5 Repeat the process for each type of endpoint Onsight Connect for PC or Onsight Device you want to configure the Client Policies o By Setting the Remote Management policy you are able to further configure endpoints by pushing configuration and update packages from Onsight Management Suite o By enabling TeamLink Registration you are automatically turning on TeamLink for each endpoint By enabling Always use TeamLink you are telling the endpoint to use TeamLink even if the SIP ports on the Firewall are open i e tunnel SIP through HTTP S Librestream recommends that Always use TeamLink be disabled and only used on a per endpoint basis for troubleshooting purposes ri Client Policies will also apply to Guest Users 6 1 6 Security The OAM Administrator configures Security so that each Onsight Connect endpoint complies with your desired Policies 6 Set the Password Policy Minimum Length Minimum Capital Letters and Minimum Non Alpha Characters can be enforced 7 Set the Login Policy for Maximum Login Attempts and Account Lockout Duration 15 Librestream OAM User Manual Settings 8
12. anun 21 Librestream OAM User Manual Onsight Account Manager Overview 1 Onsight Account Manager Overview Onsight Account Manager OAM is a secure online tool for system administrators to centrally manage their Onsight user licenses manage corporate contacts lists and groups and configure user license policies and settings Using OAM administrators can efficiently manage and maintain groups of Onsight users OAM provides tools for three main tasks e Create and Manage User Accounts Onsight Administrators can view and manage the status of their Onsight Connect user license pool such as adding new Onsight Connect users e Create and Manage Global Contacts List The Onsight Global Contact List is a centrally managed contact list that all Onsight users can access e Configure Client Policies and Settings The Onsight Client Policies and Settings are applied to an Onsight endpoint when the user logs in 1 1 Onsight Connect Service The Onsight Connect Service is a centrally managed subscription based cloud collaboration service An authorized user can log in to Onsight Connect on a Windows PC iPhone iPad and Librestream Onsight Device to begin collaborating Once logged in an Onsight Connect user can securely view and share video images audio and telestration with another Onsight user They can also share audio and video with a 3 party video endpoint that supports Session Initiation Protocol SIP For more information on
13. ble Guest Users check Allow users to invite guests 2 Setthe Default Expiry to the desired number of days 3 To allow users to choose the expiry date check Users can choose expiry time when inviting guests 4 If desired set Disable recording of images and video to disallow a Guest from making recordings 5 ifdesired set Disable global contacts access to disallow a Guest from searching the Global Contacts Directory 6 1 3 SIP Settings SIP Settings can be automatically assigned to a User who self registers to OAM using the Registration URL supplied by the Customer Administrator see page 15 SIP Accounts can be entered into the Auto Assignment Pool using Multiple Accounts or a Shared Account Note that when using a Shared Account the SIP URI 13 Librestream OAM User Manual Settings a k a the SIP address is automatically generated from the SIP URI domain and the User ID associated with the OAM User account The Transport selected TCP or TLS must match the configuration of the SIP Server to which you are registering Accurate date and time on the endpoint is a requirement for TLS 2 SIP Settings Multiple Accounts Multiple Accounts are used when you have a fixed number of SIP Accounts available for use with Onsight Connect Each SIP Account is first created on the SIP Server with a unique authentication name password and URI It is then added manually to the OAM SIP Pool for use as Onsight Connect Users are added 1 Acqu
14. ght account manager User Name Password Login Register Forgot password Copyright 2011 Librestream Technologies Incorporated All rights reserved Another Innovation by Librestream Figure 1 Logging In to Onsight Account Manager To get started with OAM log in with the user name and password that Librestream provided to you via email in the following format User Name user domain com Password Password To avoid unauthorized access to the software you should change this password immediately after logging in for the first time as described in Changing the Administrator s Password in paragraph 4 1 2 on page 6 After successfully logging in you will be taken to the Home page 3 2 Home The OAM Home page provides a Summary of the Users Licenses and Sessions currently assigned and active on the OAM Server as shown in Figure 2 There are direct links to the configuration and status pages for each item in the Summary list as well as access to the pages through the tabs at the top of the page Also on the Home page is a list of current Notifications for the Administrator Notifications appear when a User has registered for an Account and it requires Administrator approval before use can begin Librestream OAM User Manual Logging into OAM for the First Time Firefox DER 39 Onsight Account Manager Kevin Friday My Profile Logout fon sight account manager Home Users and Groups Global Contacts
15. ibrestream com OamAdministrator AccountServices Register aspx id libresteam com Account Creation Key fae7eee3750e41c49545f11453faf3d5 You will need to create your own User Name and Password When your account has been approved you will receive a confirmation email To begin using Onsight log in to Onsight Connect with the Username and password you created Regards Onsight Account Manager 3 Register for an Onsight Connect Account When a new user follows the account Registration URL in the email notice they will see a page similar to the following Account Registration The User Name domain will match your enterprise s Customer domain as configured by Librestream 16 Librestream OAM User Manual Settings J Onsight Account Manager Mozilla Firefox DEAR File Edit View History Bookmarks Tools Help gt Y B ES https fonsight librestream com OamaAdministrator AccountServices Register aspx id librestream com le 9 Google A E Onsight Account Manager z OAM ADMIN My Profile Site Administration Logout fon sight account manager Home Users and Groups Global Contacts Settings Statistics and Events Register for an Onsight Account Account Information User Name librestream com Register with a different customer domain Initial Password r Confirm Password Profile First Name Last Name Email Account Creation Key If your administrator has
16. ire your SIP Account information from the SIP Server Administrator The SIP Account information must include the SIP Server Address Authentication name Password Username and SIP Domain Username and SIP Domain are combined to create the SIP URI In the SIP Settings section select Automatically assign SIP accounts to self registered users Set the Auto Assignment Pool to Multiple Accounts Set the Server Address to the address provided by your SIP Server Administrator Add the SIP Accounts information for each user by clicking the New button In the Add SIP Account window enter the SIP URI SIP URI username amp sip domain e g user siphost librestream com the User Name Password and Transport 7 Save the changes 2 SIP Settings Shared Account Shared Accounts are used when you have wild card SIP Accounts available for use with Onsight Connect The wildcard SIP Account is first created on the SIP Server then added manually to the OAM SIP Pool for use as Onsight Connect Users are added Each SIP account shares the same authentication name and password but has a unique URI DIAN 1 Acquire your SIP Account information from the SIP Server Administrator The SIP Account information must include the SIP Server Address Authentication name Password Username and SIP Domain Username and SIP Domain are combined to create the SIP URI In the SIP Settings section select Automatically assign SIP accounts to self registered users
17. lient Settings page and pressing Auto Assign Update SIP Settings in the Common Actions section gt User Account Type The Account Type indicates what level of access the User has to OAM Standard User No Administration Privileges is allowed to invite Guests if Guest Invites is enabled Group Administrator Access to the Group level settings they are a member of e modify users that are in their group change settings passwords etc create new users within their group Administrator Full Access to OAM and the Company Domain Settings 3 To Assign a Group Administrator 1 Assign the user Group Administrator privileges a Go to Users and Groups click on User b Inthe Common Actions area click on Change Account Type c Select Group Administrator from the Account Type click Change Account Type to apply the change 2 Assign the Group Administrator to the Group a Go to Users and Groups click on the Group to which you wish to assign the Group Administrator Press the Modify button In the Common Actions area click on Group Administrator Select the Group Administrator from the list click OK to apply the change Press Save Dany 5 1 2 Self Register Users See Section 6 1 6 5 1 3 Import Users The OAM Administrator can import users using a Comma Separated File CSV that was created manually Administrators can also import users from an existing Users and Contacts list created in Onsight Management S
18. ment This software is licensed under the terms of an End User License Agreement EULA the latest version of which can be found at http www librestream com products termsofuse html 20 Librestream OAM User Manual Librestream Contact Information 10 Librestream Contact Information Website www librestream com Head Office Librestream Technologies Inc 895 Waverley St Suite 110 Winnipeg Manitoba Canada R3T 5P4 General Inquiries Email information librestream com Phone 1 204 487 0612 Fax 41 204 487 0914 Support Email support librestream com Phone 1 204 487 0612 Fax 1 204 487 0914 eee 2 Librestream 21
19. protected new registrations with a password enter it here Enter the word shown in the box below bal Show another code Figure 9 Register for an Onsight Account 6 1 7 Email Customization Email Customization allows you to customize the email notices the Onsight Connect users will receive from your Company s Onsight Domain The following sections can be edited Custom Message add a custom message for your Onsight domain users Company Logo URL add your company s logo to the Onsight email notifications Support Desk Contact Information add information on how to contact your Company s Support desk Account Created Subject add a Custom Subject to your Account Creation notification email Account Created Title add a Custom Title to your Account Creation notification email Guest Invitation Subject add a Custom Subject to your Guest Invitation email Guest Invitation Title add a Custom Title to your Guest Invitation email N 9 PON gt 17 Librestream OAM User Manual Settings Firefox 7 G Onsight Account Manager Kevin Friday My Profile Logout fon sight account manager Home Users and Groups Global Contacts E ngs Statistics and Events Settings Account Information User Accounts SIP Settings Onsight Connect Client Policies Security Email Customization Email Customization Custom Message Welcome the Onsight Investors Onsight Connect Service Domain
20. rofile Site Administration Logout 9 Sight account manager Home Users and Groups Global Contacts Settings Statistics and Events Global Contacts Manage Global Contacts Q Users and groups will autornatically appear in a user s Global Contacts list on an Onsight client endpoint Use this page to create contacts that are not also Onsight users such as external or third party video endpoints Eg New List Ed New Contact X Add To List 7 Import Global Contacts Refresh All Contacts 4 i Name x Address Onsight Devices 3 j MCD22B5 MCD22B85 siphost librestream com Automatic Answer 999 auto999 sip librestream com MCD210B MCD210B siphost librestream com Video Room tbe amp wcs librestream com Copyright 2011 2012 Librestream All rights reserved Terms of Use Support Another Innovation by Librestream Figure 5 Global Contacts 3 To add a Global Contacts List manually 1 Click the New List button below the Manage Global Contacts title You will be presented with the Create New Contact List screen 2 Enter a Name for the list and a Description 3 To add Global Contacts manually 1 Click the New Contact button above global contact list You will be presented with the New Contact screen shown below 2 Enter a Name Address and Type for the endpoint you are adding 10 Librestream OAM User Manual Users and Groups 3 If desired select
21. roups Global Contacts Settings Statistics and Events Create New User Profile User Name gonsiphteam First Name Last Name Email 7 Send Welcome Email Initial Password Confirm Password Generate Temporary Password Client Settings SIP Settings Automatically assign a SIP account to this user Group Membership Member Of No data to displa Account Expiry Account Expiry User Account Expires Trial Account Expiry Date days Create New User Cancel Copyright 2011 2012 Librestream All rights reserved Terms of Use Support Another Innovation by Librestream Figure 4 Create New User 4 Enter the Personal Information for the User Select whether to Send Welcome Email or Generate Random Password Librestream OAM User Manual Users and Groups 5 Check Automatically assign SIP account to user to assign a SIP Account from the Auto Assignment Pool See Settings SIP Settings for details on configuring the Auto Assignment Pool 6 Select the Group Membership for the user 7 To apply your changes click the Create New User button at the bottom of the screen o Send Welcome email will notify the new user of their Onsight Connect account and how to download and install Onsight Connect o Existing Users can have their SIP Settings assigned or updated from the Auto Assignment Pool by accessing the Users C
22. se Support Another Innovation by Librestream Figure 7a Account Information 2 Account Information is listed including your Company Name Customer Domain etc 3 In the section labeled Licenses you will see the number of User Licenses Available Licenses and whether Guest Users and TeamLink are allowed o Guest Users and TeamLink are subscription services that must be purchased from Librestream 4 Inthe Common Actions section you can Grant Super Administrator Access to Librestream This allows you to specify the number of hours you would like grant Librestream access to your domain Librestream access is granted for assistance with setup or troubleshooting purposes 12 Librestream OAM User Manual Settings MT aa 4 Onsight Account Manager Grant Super Administrator Access Grant access for 1 3 hours Grant Access Cancel Figure 7b Grant Super Administrator Access Once Super Administrator Access has been Granted it can be disabled by pressing Deny Super Administrator Access otherwise it will expire after the set time limit 6 1 2 User Accounts 1 Setthe Default Time Zone for all User Accounts by selecting the desired zone from the drop down list Librestream Onsight Devices must have the accurate date and time set to use the Onsight Connect Service SSL relies on time date accuracy to perform authentication gt To ena ble Guest Users EN 1 To ena
23. the full Onsight Connect capabilities review the online documentation at http Avww librestream com support knowbase html Librestream OAM User Manual Network Requirements 2 Network Requirements Onsight software requires HTTPS network protocol to communicate with the Onsight Account Manager HTTPS 443 Web Proxy As set by your Enterprise s security policy Wireless Network 802 11 a b g n Wired Network A wired 10 100 Ethernet port is recommended 2 1 Firewall Configuration If Windows Firewall or other third party firewall software is running on the network where you are attempting to access Onsight Account Manager you may need to add firewall exceptions for the ports listed in Table 1 Table 1 Windows Firewall Exceptions Name Protocol Port Description HTTPS TCP 443 Required if remote endpoints will access the package server or Web Service interface over HTTPS If your IIS configuration uses a port other than 443 ensure that you have allowed that port instead Librestream OAM User Manual Logging into OAM for the First Time 3 Logging into OAM for the First Time 3 1 Logging In You will receive your OAM Administration login information from Librestream via an email To login to OAM open a browser and navigate to https onsight librestream com You will be presented with the login screen shown in Figure 1 Firefox Onsight Account Manager Not logged in Login on si
24. uite 3 To import Users Librestream OAM User Manual 1 Create the file to import To create a CSV file follow the format outlined in the OAM CSV Import Instructions You can also export a Contacts xml file from Onsight Management Suite Go to Users and Groups click on Import Users Select Users from the Import mode drop down list Select the File to Import click Browse to find the file you are importing Click Upload to import the file Qr e eq i Setting Import Personal Contacts in the Import User dialog screen will import all the personal contacts associated with users in the contacts xml file By default only Shared contacts would be imported This places all of the Personal contacts contained in the contacts xml file in the Global directory Users can add them to their personal contact list by searching the Global Directory Once they have been added they are present in the contact list when a user logs in to an Onsight Connect endpoint o CSV Import Instructions provides the CSV file format details and is accessible on the Import From File page 5 1 4 Configuring Global Contacts By default any user added to OAM is automatically added to the Global Contacts list To add a Global contact that is not an Onsight Connect User such as a third party video conference room click the New Contact or Import Global Contacts buttons Firefox 7 G Onsight Account Manager OAM ADMIN My P
25. user when they login on an Onsight Connect endpoint 5 D Librestream OAM User Manual Administrator s Settings 4 1 4 Changing the Administrator s Personal Contacts 3 To add Personal Contacts Choose the Personal Contacts tab Click the New button Enter the Name Address and Type for the contact Click OK to save Click the Global Contacts button to search for a Global contact to add to your Personal Contacts list gv o m ct Librestream OAM User Manual Users and Groups 5 Users and Groups There are three ways the Administrator can add Users 1 Manually Create New User 2 Have users Register for an account using the OAM Registration web page see paragraph 6 Settings on page 12 You will need to decide if you want users to self register their User Accounts 3 Import User list Contacts xml or csv 5 1 1 Manually Adding Users and Groups Onsight endpoints retrieve User and Group configuration updates from Onsight Account Manager 3 To Manually create Users and Groups 1 Select the Users and Groups tab 2 To add a new Group click on the New Group button in the Manage Users and Groups Panel Enter the Group name and click OK 3 To add a new User click the New User button You will be presented with the Create New User screen similar to the one shown in Figure Firefox 7 onsight account Manager Kevin Friday My Profile Logout Q sion account manager Home Users and G
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