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1. 20 Section8 OSD If you have added time and camera name in the video you can see it in the live window Go to Settings Basic settings Camera name panel and you can change another device name The default device name is anonymous Go to Settings Basic settings Camera time panel and adjust the device time Go to Settings Video On Screen Display panel you can add or no add OSD Section9 Play Stop Talk Audio Snap Record Full screen button 1 Play Click it to play the video of the camera 2 Stop Click it to stop the video of the camera Jen Talk Click the button and the icon will become to Y then talk to the microphone that connected with PC people around the camera can here your voice Click the icon again and stop talking 4 Audio Click this icon the icon will become to D you can hear the sound around the camera by the earphone or speakers that connected with PC Snap Click it to make snapshot and it pop up a window which picture you snapshot right click in the window and save the picture to anywhere you want 6 Record Click the icon A and the camera start recording you can see a green dot in the live window Click again and stop recording The default storage path is C lIPcamRecord You can change the storage path Go to Settings gt Record gt Storage Location panel lata Full Screen Click it to make full screen or you can double click the surveillance screen to make
2. User Manual Model FI9818W Indoor HD Pan Tilt Wireless IP Camera Black White Table of Contents A 3 A LA AA O 0 0 PI haveaedeuinsaeuamaiadiydaadaumali eaetenaansiaes 3 DDT CA LON Se O ORO o 5 O eth tee ae ied 4 AS Bogs 1G OMS na ee eR N 4 k4 Physical TXSSC rip Onecare sashes teeth os eee aaa 4 2 Surveillance SOrw are UL odo 6 DA Te Oi Window chetess tect eo etecededel ea nasenencntedaniaedeuanletetady uate du tanadatuPatesialseretieetsevnecttesesesteuiuiiect ivtanetxiytiectaty seus iedeveualcdas 7 22 IV Hance WIN ON A ARA A A AENA 8 Sud vanc cd Camera CLIO den itcteo orense eT ee asas 17 A E iiad es a slat ese giae hoes cl aalelad eae tases 17 Do AA Ran ee re ae eae en EAN EA Tee AE EA ee Pee ee eee Peart ee eer 17 oe A Boo O 11 RAE APRILIA EME ONE o O o teed nomen NOC eer er aan ret Nae rete Perret mre mer ree reer er renee 18 Dee SESSIONS LAWS dada 18 SMA DOR repne ane A SA A E EE 19 BD BASIC SUITS AA A A heels tata ee eden 19 Dao AA A A A Que aeasam deen E ewan 19 A E EE a e EEE EE hat E EE A oad E AE T A aca dine E EOE E E E E 20 DO Mal Se Mims aai o o 20 24 UST ACCO Saa A N E S 23 Zc SNUG ANON rioa N EE 25 E A a PRE TR E E teuenceeaseer tacks 31 AI O snc korea t atest 31 Deed TO 33 0 DIN Si AA AAA doa a aaa eee 33 A II tetanic a a a Aa mien 37 i eo A A A 40 O A NN 40 O O 42 De cog E S PO PU o A O ate ie cet cided uta teetee tees 43 A A A O eae te 43 AS MAPAS UA e 45 LIAA pete sone os crits earl es 05 ane sae aon
3. Delete Select one cruise track and delete it How to add cruise tracks Firstly Click Add button and enter a descriptive name to identify the cruise track Secondly On the lower left of the page you can see all preset points you have added Select one preset point and click Add button you can see the preset point has been added to the cruise track on the cruise track page You need to add two or more preset points to the cruise track Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 Bae Rest Cancel The new added track name Preset point ERE Bottombiost Leftidost Cruise Tracks Righthdost Here you can see the preset point has been added to one track Figure 3 51 Thirdly Click OK button and the cruise track will take effect You can add other cruise track as the same method For example have added three preset points to the track 1 that means When select the track 1 on the surveillance window the camera moves as the following track upright then Right Most last downleft CEN Crulse track upright Righthtost downlett Add Delete The cruise tracks have added eas to the track 1 ove Lip Down Figure 3 52 After add the cruise track back to the surveillance window click Cruise her you can see all cruise tracks you have added Cruise Track Vertical v Horizental apple Preset
4. Note When the network bandwidth is badly you d better select Sub Stream and the video will be more fluency Section4 Select the language You can select the language you need via click on the language dropdown list to switch Section5 Login the camera Click Login button and you will see the surveillance windows FOSCAM O Lveviteo 26 setings Indoor Pan Tilt IP Camera a O HH O HE Mode 50HZ v Stream 0 720P 30fps 2M v CI Mirror J Flip A E ig l Cruise A Preset z Infra led ni Color Adjust Figure 2 2 2 2 Surveillance Window Oy settings Indoor Pan Tilt IP Camera Mode 50HZ v stream D7 720P 30fps 2M LI Mirror CJ Flip gt ane 6 Infra led 7 _ a Color Adjust SHUM Vi pd NE ppg eh de ESE MAS SO A J NON Y gt Figure 2 3 9 Section FOSCAM Logo LiveVideo Settings buttons FOSCAM FoscaM Loco O tivevides a Path to surveillance window Click this button and back to the surveillance window Qs Settings Path to Administrator Control Panel Click it and it will lead to Administrator Control Panel and do advanced settings Section2 Multi Device Window OL om off The firmware inside the camera supports up to maximum of 9 cameras being monitoring at the same time You can add other cameras in multi device setting read chapter 3 2 5 FOSCAM O Livevideo 6 settings Indoor Pan TiltAP Camera stream 2 VGA
5. offices or banks Controlling the IPCAM and managing images are simplified by using the provided web interface across the network utilizing wireless connectivity FOSCAM provides Phone APPs for Android and iPhone users please search Foscam ip cam viewer and install it through APP Store then you can view your camera directly as a computer 1 1 Key Features Standard H 264 video compression algorithm to satisfy the transmission of high definition video in narrow bandwidth network 1 0 Mega Pixel Pan 300 degree tilt 120 degree Supports IE Firefox Google Safari browser or any other standard browsers Supports WEP WPA and WPA2 Encryption Wi Fi compliant with wireless standards IEEE 802 11b g n IR night vision Range 8m Supports image snapshot Supports dual stream Supports IR Cut and the filter change automatically Embedded FOSCAM DDNS dynamic domain name service Service Supports two way audio remote viewing amp record from anywhere anytime Multi level users management with password protection Supports Gmail as sender on Mail Service Settings Motion detection alert via email or upload image to FTP Supporting Third Party Domain Name Service Providing Phone APPs for Android and iPhone users Supports multiple network protocols HTTP TCP IP UDP FTP DHCP DDNS UPNP Providing Central Management Software to manage or monitor multi cameras 99 HHH HHHHHHHHHHOHH F 1 2 Read Before Use Please first verify that all c
6. Delete device Figure 4 8 Edit Re edit the camera s information such as the Http Media port user name and password and so on Click Edit and you can go to Add camera page Figure 4 7 Delete device Delete the camera from the Device List 4 2 APP for iPhones lf you use iPhone please search the APP Foscam ip cam viewer and install it through APP Store then you can see the shortcut icon in your cell phone screen Click the icon and you can go to ipcam table page directly ipcam FIS821W FI8910W FI8904W LS NEW Hor Hot Y Alice FI8910W_ OV7740 The default device list is null you need to add cameras to it Section1 Camera list Here will list all cameras that added to the software Section2 ipcam table add ipcam buttons QUE Click this icon and back to ipcam table page here you can see all cameras that have added to the software Click this icon and back to add ipcam page here you can add cameras in LAN or in WAN to the software How to add cameras to the APP The following steps are required before adding cameras to the App 1 Install the IP Camera s which wants to be monitored 2 Login the IP Camera s by web browser and set the IP address port username amp password and make sure the camera can be accessed by browsers 3 DDNS setting is a plus whenever you want to add the devices by WAN If you want to add cameras to the App please clic
7. IR LED Lights Color Adjust There are other buttons between the Preset points and Cruise track you can use these buttons to adjust the order of preset points or add delete one preset points in one cruise track Preset point Cruise track TopiMost TopiMost BottomMoast BottomMost Letthlost Rightidost uplert upright lll downlett _Delete downright Move Up Down Figure 3 53 Add Select one preset points and add it to the selected cruise track Delete Select one preset points you have added to one cruise track click delete Move up down Select one cruise track adjust the order of preset points in one cruise track 3 7 3 Pan Tilt Start Mode Here section will allow you to set the stop position after the camera reboots It supports three modes No self test Goto home position and Goto preset point No self test When rebooting the camera will not pan tilt Goto home position When rebooting the camera will pa Providing Central Management Software to manage or monitor multi cameras n tilt and stops at center Goto Preset point Select one preset position and save it When rebooting the camera will pan tilt and stops at the preset position you have set Goto home position E 3 8 Path Settings If you want to upload images to your FTP server you can set FTP Settings ftp 4192 166 8 150 example fp 192 160 1 103 Figure 3 54 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 F
8. cannot access the Network Camera Click Save to take effect 3 10 System In this panel you can backup restore your camera settings upgrade the firmware to the latest version restore the camera to default settings and reboot the device 3 10 1 Back up amp Restore settings Click Backup to save all the parameters you have set These parameters will be stored in a bin file for future use Click Browse and select the parameters file you have stored then click Submit to restore the restore the parameters Backup is used to save your current settings It is recommended to backup your configuration before modifying or Upgrading firmware settings can be restored by uploading the backup file reve Submit Note 1 All current settings will be lost when importing a configuration file If an incorrect file is loaded the camera may stop working correctly 2 Keep the power on during this process or you may damage your camera Your camera will reboot automatically ance restoration is completed Figure 3 57 3 10 2 System upgrade Your current firmware version will be displayed on your screen You may go to the Device Status gt Device Information Page to check for the latest firmware versions available Click Browse choose the correct bin file and then click System Upgrade Don t shut down the power during upgrade After upgrading you can see the upgrade result rose System Upgrade Upgrade Result Figur
9. cant nant E E 45 O casas Sng tae ene ha E tse ee on Oa ee Oo eta ae 49 A A 50 gl ee el MOI AA seen cee agate ere css det eer once gee eaeaete tease aah Cleat aneuade 50 A O A A A oeeeanenedate medal O O 50 Sad A ieee enceee a te col cent ocala cell cial aee Pen ane Mei aea tal tone Sais 54 Sn 54 A A eT eT entree eee are ey eee Pe 55 PLO SYSE ia e E iaa 56 310 1 B ck p amp Restore senos eraen EE eect ee ede 56 IAS AA aa 57 ITO Factory AA A O A ideals 59 IO AREDOOUD YS Mit dilo emudesvbeete 59 APOIA PE ee aa A A A 60 A APR Tor Android Cell ps o tien then de alias S 60 sas ele SW ol 0 1 24s ee ean ar PP A me mE ence NON eNO nO Ee OP REO 68 APRENDI ic 75 Sl EFEQUENt ASKO QUESOS E ates 75 5 1 1 How to download and installl the ActiveX for Firefox USEIS oooocnnnnnnnnnnnnnnnnoooonoonnnnnnnonono non nono nr nn nn nr nnnnnnnnos 75 5 1 2 How to download and installl the ActiveX for Google Chrome USETS oooocccccccnncnnnonnnnnnnnnnnnnnnnnnnnninnnonos 76 5 1 3 I have forgotten the administrator pasSWoTd ooocccccnccnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnns 78 5 1 4 Camera can not record when I click Record button or I can t change the manually record path 78 SN A A vac IES E dated c sind Sea oaks hattarts cata ad enue sset 78 yan VC Sa eg O AM O NE ND eT 78 Sil Can taccess EP camera tia Anternel AAA A CI N 79 A lA O A A Alecz on cen eehase ee enaucnetaele die States 80 dl
10. device in WAN 4 Click this icon and you can add cameras in WAN manually Click this icon and it pops up the following screen here you can add cameras manually A OD F al GH 15 53 Camera type MJ E Camera name alice IP address camera myfoscam org Stream type Sub stream v Http port 8090 Media port 888 User name admin password hgf655 UID Q Figure 4 7 Camera Type Our Company produces two series cameras MJ and H 264 Here select the camera type that you want to add Camera name The Camera name is a unique name that you can give to your device to help you identify it IP address Fill in the camera s DDNS host or WAN IP not LAN IP Stream type It has two types Main stream and Sub stream For cell phones we recommend you to select Sub stream to get more fluent video Http Media port For MJ cameras here share the same port User name amp Password The camera s user name and password UID If your camera supports UID here you may fill in the UID no Now FOSCAM camera does not support UID Click the icon to add camera then you can see the camera in the Device List 5 Device list alice camera myfoscam org F891 OW_OV7740 192 168 11 151 Select one IP address and click it then you can enter the surveillance window Select one IP address in the Device List and press it for a moment it pop up the following screen ZK F al 5 16 08 Edit
11. full screen Double click again and exit full screen Onscreen Mouse Control Right click the mouse and you can adjust the screen ration full screen and Zoom up 09 17 2012 12 39 43 anonymous Y Keep ration Full Screen Zoom up Figure 2 6 Keep ration Select it and the camera will adjust the size of live window based on the the computer monitor automatically Sometimes there is a black border around the video please select Keep ration to get a better visual quality Full Screen Select it and Click it to make full screen press ESC and exit full screen Zoom up First Method Here isa convenient and fast solution to Zoom up down screen by Clicking Video Screen and adjusting Mouse pulley or by press the CTRL key and click the mouse left button Second Method Click it and the live view will be digital Zoomed up then click Zoom Down and the live view back to original size Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 09 17 2012 12 39 43 anonymous Y Keep ration Full Screen Figure 2 7 When you select the Full Screen then click right mouse there is a Screen PTZ button 09 17 2012 12 39 43 anonymous Zoom up Zoom dowr Figure 2 8 Click the Screen PTZ button and put the mouse on the screen to indicate the camera move direction you prefer press the left mouse the camera will move to the corresponding direction Loosen the mouse a
12. must first contact point of purchase to obtain a Return Merchandise Authorization RMA number before returning the product If the product you received is suspected to be defective and the product warranty has not expired The RMA number will allow your reseller to track your return much easier and help them expedite processing your request e After receiving your RMA case number pack the item s very well with the original box and all the original accessories included such as power adapters brackets cables manuals and driver CD disks Write your RMA number and the return reason the problem of the product on the warranty card along with the complete package to send them back Replacement Services e If customers ask for replacement service please contact point of purchase and follow their policy e Our technicians will inspect all items returned for replacement requests If the retuned product is found in working order we will return the same item received However customers shall be responsible for all shipping amp handling charges incurred for getting the units back to customers e f returned products are found defective we will replace the product and assume the shipping cost for sending back the replacement unit to customers e lf for any reason we are unable to provide a replacement of the original returned item s You will have a choice for a Substitute item at the same equal value e We do not provide exchange and
13. of your router or computer Obtain IP From DHCP 7 Subnet Mask Primary DNS Server 192 168 0 1 Secondary DNS Server Mote nce you save your settings the camera will restart Figure 3 22 Changing settings here is the same as using the IP Camera Tool Figure 3 23 3 24 It is recommended that you use the subnet mask gateway and DNS server from your locally attached PC If you don t know the subnet mask gateway and DNS server you can check your computer s local area connection as follows Control Panel gt Network Connections gt Local Area Connections gt Choose Support gt Details Network Connections File Edit View Favorites Tools Advanced Help Q peck Dd J Search Folders EI Address a Network Connections Es LAN or High Speed Internet Local Area Connection Status ah Network Tasks A E gt Local Area Connection a nen a Connected Firewalled _ connection CA Realtek R 116139 810 Fa Connection status Lt Set up a home or small office network ZN Address Type Assigned by DHCP o a IP Address 192 168 0 50 4 Disable this network Subnet Mask 255 255 256 0 device Em Repair this connection Default Gateway 192 168 0 1 mij Rename this connection a gt view status of this Click here connection 2 Change settings of this E Windows did not detect problems with this connection E connection IF you cannot connect click B Repair Other Places
14. position you need the camera to remember ES Delete Select one preset position and click this button to delete it GO Select one preset position in the preset dropdown list and click Go to make the camera move the preset position How to do preset position Firstly move the camera and stop at a desired place where you want make preset position Secondly click button and enter a descriptive name for the preset position The preset position cannot contain special characters Then click OK to save it If you want to reset the preset position click Cancel After that you can move the camera and stop at another place and set another preset position You can do all the 16 preset positions with this method lf you want to see one preset position you have set only select the preset position name from the preset dropdown list and click go button the camera will go to the preset position Section6 IR Led Lights IR LED Lights Mode Manual on Off Click Infra led and there are two modes to adjust the infrared led Auto and Manual The default mode is Auto Auto Select it and the camera will adjust the infra led on or off automatically Manually Select it and you can turn on or turn off the infra led manually Section7 Image quality settings In this page you can tune Hue Brightness Contrast Saturation and Sharpness to get higher quality Color Adjust 6 50 o A 20 O 54 D B 50 le B
15. router Take Linksys brand router as an example Login the router and goes to Applications 8 Gaming gt Single Port Forwarding Secondly Create a new column by LAN IP address amp HTTP Port No of the camera within the router showed as below Applications amp Gaming Wireless Single Port Forwarding Port Range Forwarding Single Port Forwarding External Port internal Port Application Mane hone None v Fill the HTTP Port no of the Protocol 192 168 831 Access Restnctons Wireless N Home Router ae Fal Applicabons amp Administration Gaming oy a Status Mr ngs wha TF i LA Tol Address 182 165 8 N i lis camera on the column of Hone External Port andl Internal Porte None e LL 9200 9200 a d Fill the Media Port no of the camera on the column of Assign a name as you like here External Port and Internal Porte Figure 3 30 Enabled O O O JO O Fill the LAN IP of the camera y here just input the last sectione O 3 Use domain name to access the camera via internet After the port forwarding is finished you can use the domain name http no to access the camera via internet Take hostname_ycxqwp no ip info and_http no 2000for example the accessing link of the camera via internet would be http ycxgwp no
16. the Host must be entered as the second camera s DDNS domain name not its LAN IP Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 Refresh commis ee Se a apple 192 168 13 102 mycamera 192 168 153 106 lpcam 192 160 135 1077 Device List in LAM The 1st Device This Device The nd Device applefcamera no Ip Infoj The ard Device ipcamitestl foscam org The 4th Device mycamerafowlepw no ip into The Sth Device Mone The 6th Device Mone The th Device Mone The oth Device Mone The Sth Device Mone Attention lf you want to access the device from internet be sure the host and port that you set can be accessed from Internet Figure 3 20 Return to video window You will see all of the cameras accessible through the internet When you are away from home you can use the first camera s DDNS domain name and port to view all the cameras via internet FOSCAM O tivevideo E settings Indoor Pan TiltIP Camera O 4 aH O HB Mode 50H Z stream 2 VGA 15fps 1M CI Mirror O Flip Cruise Track Vertical v Preset J Infra led J Color Adjust Figure 3 21 3 3 Network This section will allow you to configure your camera s IP PPOE DDNS Wireless Settings UPnP and Port 3 3 1 IP Configuration lf you want to set a static IP for the camera please go to IP Configuration page Keep the camera in the same subnet
17. to view multi surveillance screens on one window you need to login one camera and set it as the main device and do Multi Device Settings add other cameras to the first one camera Before you do multi cams settings you need to assign different port such as 81 82 83 84 85 86 87 88 to the cameras if there is 8 cams installed The firmware within the camera can support a maximum of 9 devices monitoring all at the same time This page you can both add FOSCAM MJPEG and H 264 series cameras to the first camera and view multi surveillance screen on one window Add cameras in LAN In Multi Device Settings page you can see all devices searched in LAN The 1st Device is the default one You can add more cameras in the list in LAN for monitoring The camera s software supports up to 9 IP Cameras online simultaneously Click The 2nd Device and click the item in the Device List in LAN the Alias Host and Http Port will be filled in the boxes below automatically Enter the correct username and password then click Add Add more cameras in the same way 1 Click it camera model alias host and HTTP Port will be filled in the following boxes 2 Enter the User name and password of the 2nd camera 3 Click Add to take effect Figure 3 14 Camera Model Our Company produces two series cameras MJPEG and H 264 Here will show you which series the camera belongs to Shenzhen Foscam Intellig
18. video Please change another port number to try Don t use port 88 Figured 7 NOTE Make sure that your firewall or anti virus software does not block the camera or ActiveX If you could not see video please shut down firewall or anti virus software to try again 5 1 7 Can t access IP camera in internet There are some reasons 1 ActiveX controller is not installed correctly 2 The port which camera used is blocked by Firewall or Anti virus software Please change another port number and try again Figured 7 3 Port forwarding is not successful Figure3 30 Check these settings and make sure they are correct 5 1 8 UPnP always failed UPnP only contains port forwarding in our recent software Sometimes it may be failed to do port forwarding automatically because of firewall or anti virus software It also has much relation with router s security settings So we recommend you do port forwarding manually You can view your camera in internet successfully after you do port forwarding manually in your router Figure 3 30 5 1 9 Camera can not connect wireless lf your camera could not connect wireless after you set wireless settings and plug out the cable Please check whether your settings are correct or not Normally camera can t connect wireless mainly because of wrong settings Make sure broadcast your SSID use the same encryption for router and camera 5 1 10 Can t see other cameras listed in multi device when us
19. x g Control Panel a My Network Places 1 My Documents My Computer Details Local Area Connection Figure 3 23 Network Connections File Edit View Favorites Tools Advanced Help Q ter 5 O ia El pO search 1 Folders EE Address Ls Network Connections LAN or High Speed Internet l Local Area Connection Status Network Tasks A l r er Local Area Connection Eea ace Create a new OOO OR RR Connected Firewalled connection j a 5 Realtek RTLE1S9 810 Faf Network Connection Details be Set up a home or small E office network d Property Value Change windoet the same Subnet Mask ang Physical Address 00 0 D0 00 2301 Firewall settings E 5 E J 150 0 38 Disable this eA EWE of the camera with Subnet Mask 255 255 255 0 deuce your P Default Gateway 192 168 0 1 ee a DHCP Server 192 168 0 1 Y Repair this conection Lease Obtained 2010 7 23 17 20 44 mil Rename this connection ee Lease Expires 2010 7 23 19 20 44 s DNS 5 202 96 134 33 View status of th her are two DNS servers a 192 168 0 1 Wal fh connection E Change settings Y BEI C n set any of them ome SameWwith gateway is also Ol Other Places E Control Panel ul My Network Places My Documents 4 My Computer Details B Local Area Connection Figure 3 24 If you don t know the DNS server you can use the same settings as the Default Gateway Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 26
20. 15fps 1M Mirror Flip Cruise Track Vertical Y O O Preset Infra led Color Adjust Figure 2 4 Section3 Mode Stream Mirror Flip buttons Mode 1 50HZ Indoor surveillance Region Europe China 2 6OHZ Indoor surveillance Region USA Canada Stream The default Stream supports four modes 0 720P 30fps 2M 1 VGA 25fps 2M 2 VGA 15fps 1M and 3 VGA 10fps 200 The format of the stream type is Stream type no Resolution Maximum frame rate Bit rate 1 Stream type no The number is used to identify the stream type 2 720P VGA There are two resolutions the bigger one is 720P and the smaller one VGA is 640x480 pixels The bigger the resolution the better of the image quality is If you are accessing the camera via internet and want to get more fluent video streaming please select resolution VGA 3 Maximum frame rate When the video format is 50Hz the maximum frame rate is 25 fos When the video format is 60Hz the maximum frame rate is 30 fos You should lower frame rate when the bandwidth is limited Normally when the frame rate above 15 you can achieve fluently video 4 Bit rate Generally speaking the larger the bit rate is the clearer video will become But the bit rate configuration should combine well with the network bandwidth When the bandwidth is very narrow and bit rate is large that will lead to video can not play well You can reset the st
21. 2674 5168 3 2 2 Camera Time This section allows you to configure the settings of the internal system clocks for your camera gt E ee Sync with NTP server 2012 10 30 E Fly o EA r E PL Time Date Format YYYY Miv DD OO l fa Time Format Figure 3 6 Time Zone Select the time zone for your region from the dropdown menu Sync with NTP server Network Time Protocol will synchronize your camera with an Internet time server Choose the one that is closest to your camera Sync with PC Select this option to synchronize the date and time of the Network Camera with your computer Manually The administrator can enter the date and time manually Note select the date and time format Click Save button to submit your settings 3 2 3 Mail Settings lf you want the camera to send emails when motion has been detected here Mail will need to be configured Refresh Enable v shiTP Port Transport Layer Securi Y G Mall only supports TLS at Port 465 and STARTTLS at Port 567 or 25 Meed Authentication SMTP Username an culyaodsicegmaill cam as SMTP Password sender E mail _cuiyaod3 gmail com Se Third Receiver Fourth Receiver port is usually set as 25 Some SMTP servers have their own port such as 587 or 465 and Transport Layer Security usually is None If you use Gmail Transport Layer Security must be set to TLS or STARTTLS and SMTP Port m
22. 3 month warranty from the date of the product back to customers Limitation of Liabili FOSCAM is not responsible for other extra warranty or commitment promised by resellers if your reseller promised some extra commitment or warranty please ask for written documents to protect your rights and interests FOSCAM does not offer refunds under any circumstances Please contact the point of purchase and follow their refund return policy FOSCAM shall not be liable under any circumstances for any consequential incidental special or exemplary damages arising out of or in any connection with this agreement or the products including but not limited to lost profits or any claim based on indemnity or contribution or the failure of any limited or exclusive remedy to achieve its essential purpose or otherwise Purchaser s exclusive remedy as against FOSCAM shall be the repair or replacement of defective parts If FOSCAM lists a product on its website specification in error or that is no longer available for any reason FOSCAM reserves the right to explain it without incurring any liability All rights reserved FOSCAM and the FOSCAM logo are trademarks of ShenZhen FOSCAM Intelligent Technology Limited registered in the U S and other countries 6 OBTAINING TECHNICAL SUPPORT While we hope your experience with the IPCAM network camera is enjoyable and easy to use you may experience some issues or have questions that this User s Guide has not
23. 5 Never shut down the power of the camera during upgrade until the IP camera restart and get connected 3 10 3 Factory reset Click All reset and all parameters will return to factory settings if selected This is similar to press the Reset button on the bottom of the camera Factory Reset Factory Reset Click this button to hard reset the camera to its default factory settings Figure 3 61 3 10 4 Reboot System Click Reboot System to reboot the camera This is similar to unplugging the power to the camera Reboot Click this button to reboot your camera Figure 3 62 4 Phone APPs With Phone APPs you can view your camera directly as a computer anywhere anytime This section shows the user how to set up the iPhone and Android mobile phones to view Foscam cameras with Phone APPs 4 1 APP for Android cell phones There are two ways to install the phone App 1 Search the APP Foscam ip cam viewer in the Google Play directly if your cell phone has installed Google Play foscam ip cam viewer Foscam ip cam viewer wy Foscam IP Camera Viewer x 3 75 Foscam Viewer Lite kitt Free Figure 4 1 Download and install the phone view app then you can see the shortcut icon in your cell phone screen FoscamliPC 2 Enter http play google com in the URL field of the browser then search the APP Foscam ip cam viewer Download and install the APP Cl
24. 74 5668 Fax 86 755 2674 5168 3 3 2 PPPoE lf you are using a PPPoE connection enable it and enter the User Name and Password for your PPPoE account Save Refresh J Use PPPoE fw PPPoE account PPPOE H assworg E 200000000000 MNote nce you save your settings the camera will restart Figure 3 25 3 3 3 DDNS FOSCAM camera has embedded a unique DDNS domain name when producing and you can directly use the domain name you can also use the third party domain name FOSCAM domain name Here take test09 myfoscam org for example Go to option of DDNS on the Settings gt Network panel you can see the domain name C Sae Refrash Enable DDNS Manufacturer s DONS Manufacturer s DONS Figure 3 26 Now you can use http Domain name HTTP Port to access the camera via internet Take hostname_test09 myfoscam org and HTTP Port no 8000 for example the accessing link of the camera via internet would be hitp test09 myfoscam org 3000 Restore DDNS to factory If you have configured Third Party DDNS successfully but you want to use Manufacturer s DDNS again here click this button and start Manufacturer s DDNS Service Third Party Domain Name Settings User can also use third part DDNS such as www no ip com www 3322 com Here take www no ip com for example Step 1 Go to the website www no ip com to create a free hostname Firstly Login on www no ip com and click No IP Free to re
25. C Statement HO This device compiles with FCC Rules Part 15 Operation is subject to the following two conditions m This device may not cause harmful interference and m This device must accept any interference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the installation manual may cause harmful interference to radio communications Operation of this equipment in a residential area is like to cause harmful interference in which case the user will be required to correct the interference at his own expense FCC Caution Any changes or modification not expressly approved by the party responsible for compliance could void the user s authority to operate this equipment CE Mark Warning CE This is a Class B product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures 5 5 WARRANTY ShenZhen FOSCAM Intelligent Technology Limited FOSCAM values your business and always attempts to provide you the very best of service No
26. Caimera Can Not COnnect Wie leS S cs tnsd ha saber ced cheered ates nto tami emer 80 5 1 10 Can t see other cameras listed in multi device when using remote accCesS occcoccccnnnnnnnnnnnonnnnnnnnnnnnnnnnnos 80 5 2 DEAL Paramete S aoe uaa bales see ees E tered ne a eee ee 80 DD OPEC MICA L OMS A A dic 81 O A O nected Bata ate Be hea casa OTTE E etna ck arnt nto ccd cel aass 82 Electromagnetic Compatibility BIO assi lila obio 82 SO MWARRAN IY venan ea ma siadstatesateatteanty aude tasea atieea eso aateseinseese N 82 OOBTAINING TECHNICAL SUPPORTS alienta 86 1 Overviews FOSCAM FI9818W is an integrated wireless IP Camera with a color CMOS sensor enabling viewing resolution 1280 720 It combines a high quality digital video camera with a powerful web server to bring clear video to your desktop from anywhere on your local network or over the Internet With flexible 300 degree pan and 120 degree tilt FI9818W gives users more comprehensive control over a monitored site The FI9818W supports the industry standard H 264 compression technology drastically reducing file sizes and conserving valuable network bandwidth The IPCAM is based on the TCP IP standard There is a WEB server inside which could support Internet Explore Therefore the management and maintenance of your device is simplified by using the network to achieve the remote configuration and start up The camera is designed for indoor surveillance applications such as retail stores
27. FOSCAM domain name C address of wired connection Figure 1 3 Reset button Press and hold down the RESET BUTTON for 5 seconds Wait for 20 seconds after released the IP camera will reboot and it will be reset back to factory default settings You must power on the camera before reset 2 Surveillance Software GUI Please refer to the Quick Installation Guide if you install the camera at first time After finishing quick installation you can take time to learn the operation of the software 2 1 Login Window Lisername Password Media Port Stream Language Figure 2 1 Please check the login window above it was divided to 5 sections from no 1 to 5 Section Enter the User name and password The default administrator username is admin with a blank password please reset the password at first using and prevent unauthorized users login the camera read chapter 3 2 4 about how to change password Section2 Media port The Media port is used to transfer video stream and the default port no is 888 you can reset the port no between 1 65535 on the Settings gt Network Port page The camera will obtain the port no automatically you need not to fill it manually Section3 Stream The camera supports two stream modes Main stream and sub stream If you want to access the camera form LAN here you can select Main stream If you want to access the camera from Internet here we recommend sub stream
28. Fill in the camera s DDNS host or WAN IP not LAN IP User amp Password The camera s user name and password Media Web port For MJPEG cameras here only support web port Stream type lt has two types Main stream and Sub stream For cell phones we recommend you to select Sub stream to get more fluent video Step 3 Click Add button to add cameras then you can see the camera name in the ip cam table page Figure 4 15 Surveillance windows Back to ipcam table page and you can see all cameras that have added There is a icon after one camera name click this icon and you can alter the camera s user name password FI8910W gt E MIPEG Series Outdoor IPCAM media port and http port FI9821W H 264 Series MIPEG Series PT IPC F20P Wireless Camerg a Wireless P He reetewortk Waterproof IP comers a Sunset SO Cad MEW tenir gh rain sario Hor 241R IEDs Hor h264 3 192 168 1 25 Y 121 15 172 288 Alice F Camera mfoscam org FI8910W_OV7740 a 10 10 10 104 6 Figure 4 16 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 3 Alice Camera myfoscam org Pap UID user Admin password media port 88 web port BBE stream type sub stream gt Figure 4 17 Click one camera ip and you can see the live video anonymous 192 168 1 25 3 Figure 4 18 Please check the login window a
29. Firefox web page and it will prompt you to Install it Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 o Indoor Pan Tilt IP Camera Software Installation Install add ons only from authors whom you trust Malicious software can damage your computer or violate your privacy You have asked to install the Following item J p npIpcam Author oot reied File 106 Documents gt 20and 20 Settings huangHI Desktop plugins xpi Thstall Mow Cancel Figure 5 2 Reboot the Firefox after the plugin installation is successfully completely then relogin the camera again you can see the surveillance window NOTE If you could not view living video after running the ActiveX only a red cross center of the video or just a black screen Please change another port number to try Make sure all firewall or antivirus software on your computer does not block the active download and installation If you are unable to run the ActiveX control try shutting down the firewall or antivirus program 5 1 2 How to download and installl the ActiveX for Google Chrome users For the first time login the camera it will prompt you to download the ActiveX o indoor Pan Tilt IP Camera Plugins are not found Click me to download Username admin Password Media port 12000 Stream Main stream v Language English v Login Figure 5 3 Download the plugin and drag it to the Extensions
30. SCAM e Damage caused by improper installation of third party products e Warranty is void if damaged for irresistible cause such as earthquake fire lightning flood etc e Product beyond limited warranty Shipping Fee e f products are defective or damaged under normal use or operation in the replacement limit distributors or resellers are responsible for the shipping cost the product back to customers customers should assume the shipping cost send the product to the point of purchase During replacement limit if customers ask for replacement due to the product does not fit for customer s personal expectation customers should responsible for both shipping fee Customers shall be responsible for both shipping fee if their product beyond the replacement limit but still in warranty limit Repair Service Out Of Warranty FOSCAM provide extra repair service for product that out of warranty it is chargeable The total fee contains device cost and service fee Device cost including accessories is the standard uniform price provide by FOSCAM Different region may have different service fee please contact the point of purchase to confirm that before you ask for this service Our technicians will quote the total price after detect the product If customers refused to repair after the quotation customers need pay for the test fee 3 5 hour If agree with the quotation test will be free Repaired product out of warranty will obtains
31. The higher the sensitivity the camera will be more easily alarmed Select one motion sensitivity Step 03 Trigger intervaf The interval time between two motion detections Here supports 5s 6s 7s 8s 9s 10s 118s 12s 138 14s 15s Select one interval time Step 04 Select the alarm linkage When the motion has been detected the alarm status will turn to Detect alarm Refresh Alarm Status Record Status Recording NTP Status Disable DONS Status Success hip tesi09 mvfoscam_ ora 88 UPnP status SUCCESS WIFI Status Connected to foscam wifi IR LED Status Of There are three alarm indicators A Ring There is an embedded speaker inside the camera so if you select Ring when the motion has been detected the people around the camera will hear beep alarm sound B Send E mail If you want to receive alarm emails when motion is detected you must select Send E mail and set Mail Settings first The alarm email cannot contain the alarm picture if you have not selected Take Snapshot C Take Snapshot If you select this checkbox when the motion has been detected the camera will snap the live view window as a still picture and load it to the FTP Make sure you have set FTP and set FTP as the storage path in Video gt Snapshot settings panel If you select Send Email at the same time the picture will be send to you as an attachment Capture interval The interval time between two pictures Step 05 Set detect area Click set d
32. answered If you have problem with FOSCAM IP camera please first contact FOSCAM reseller for solving the problems If our reseller cannot provide service please contact our service department tech foscam com CEMFE Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168
33. ax 86 755 2674 5168 tp p m alcon om FTP server mae User name Figure 3 55 FTP server If your FTP server is located on the LAN you can set as Figure 3 54 If you have an FTP server which you can access on the internet you can set as Figure 3 55 Port Default is port 21 If changed external FTP client program must change the server connection port accordingly FTP Mode Here supports two modes PORT and PASV Username password The FTP account and password Click Save to take effect Click Test to see if FTP has been successfully configured 3 9 Firewall This section explains how to control the access permission by checking the client PC s IP addresses It is composed of the following columns Block access from these IP addresses and Only allow access from these IP addresses tn e Pe Enable Firewall IP Filtering Block access from these IP addresses a Block access from these IP addresses Only allow access from these IP addresses IPF Address 1 IF Address 2 IP Address 3 IPF Address 4 IF Address 5 IF Address Ab IPF Address IP Address 8 Figure 3 56 Enable firewall If you select Only allow access from these IP addresses and fill in 8 IP addresses at most only those clients whose IP addresses listed in the Only allow access from these IP addresses can access the Network Camera If you select Block access from these IP addresses only those clients whose IP addresses are in the IP list
34. bove it was divided to 4 sections from no 1 to 4 Section1 Back Button Click this icon and back to ipcam table page Section2 Photo Button Click this icon and look the photos you have captured Section3 Live view window If the camera supports PT function here slide on the screen with your finger the camera will rotate follow your finger direction Section4 Snapshot Audio Talk buttons Snapshot O Snapshot Click it to make snapshot O Audio button Click it and you will hear sound captured by the camera s built in microphone Make sure the camera supports Audio Click the icon again and stop Audio Talk button Click it then talk through your cell phone s microphone which will transmit through the camera s speaker People will hear your talking through the camera s built in speaker Make sure the camera supports Talk Click the icon again and stop talking S5 APPENDIX 5 1 Frequently Asked Questions NOTE Any questions you would meet please check Network connections firstly Check the working status revealed by the indicators on the network server hub exchange and network card If abnormal check the network connections 5 1 1 How to download and installl the ActiveX for Firefox users For the first time login the camera it may prompt you to download plugin Password Click here to Media port download the plugin Stream Language Figure 5 1 Drag the download file to
35. cally Figure 3 32 Step 3 Please click on the Save button after all settings have been entered and disconnect the network cable Never shut down the power of the camera until the IP camera is able to connect to the wireless network The LAN IP address will disappear on the window of IP Camera Tool when the camera is configuring a wireless connection Wait about 1 minute the camera should obtain a wireless connection and the LAN IP of the camera will show again on the window of the IP Camera Tool The IP address may have changed after the camera receives a wireless connection we recommend setting a static local IP address if this IP address changes by right clicking the camera in IP Camera Tools setting a static IP and pushing OK see Figure3 36 Congratulations You have set up the wireless connection of the camera successfully If you fail to make a wireless connection please refer to your seller or contact us directly for assistance 3 3 5 UPnP Enable UPnP Figure 3 33a The default UPnP status is closed You can enable UPnP then the camera s software will be configured for port forwarding Back to the Device Status panel you can see the UPnP status Device Status Refresh Figure 3 33b The camera s software will be configured for port forwarding There may be issues with your routers security settings and sometimes may error We recommend you configure port forwarding manually on your router Figur
36. e 3 30 3 3 6 Port This camera supports HTTP Port and Media Port The Media port is used to view the camera s video stream HTTP Port is used to access the camera remotely If you want to access the camera and view the video the Media Port and the HTTP Port must both be configured correctly HTTP port Media port By default the HTTP port is set to 88 and the Media port is set to 888 Also they can be assigned with another port number between 1 and 65535 But make sure they canl not be conflict with other existing ports like 25 21 o Refresh HTTP Port Media Port Figure 3 34 Another way to change the HTTP port no Step 1 Open the IP Camera Tool select the camera you would like to change the port of right click on the IP address and click on Network Configuration this brings up the network configuration box as shown in Figure 3 35 and 3 36 fe IP Camera Tool Pe Basic Properties Hetwork Configuration Upgrade Firmware Refresh Camera List Flush Arp Butter About IP Camera Tool Select which camera you d like to change the port for and right click Figure 3 35 0x RS IP Camera Tool MA Hetwork Configuration E IPCAM ae IF Address 192 166 5 102 Subnet Mask 255 Woe a a Ol de 1656 68 1 Gateway IHS Server 192 1686 05 1 Http Port 000 Password E Cancel o Modify the Http Port Enter the Username and pa
37. e 3 58 Upgrade Firmware by IP Camera Tool Double click the IP Camera Tool shot icon select the Camera IP that you want to upgrade the firmware Then select Upgrade Firmware and enter the username and password choose the firmware file and upgrade EY IP Camera Tool Hetwork Configuration Upgrade Firmware Refresh Camera List Flush Arp Buffer About IP Camera Tool Figure 3 59 AS IP Camera Tool Bi f 192 168 8 101 8092 nonyaous Upgrade Fireware ES User Enter the User name and Password password Upgrade Web UI OF Figure 3 60 CAUTION If your camera works well with the current firmware we recommend not upgrading Please don t upgrade the firmware unnecessarily Your camera may be damaged if misconfigured during an upgrade NOTE 1 Don t upgrade the firmware in WAN through the web UI or else the upgrade process may be failed 2 Please ensure you have download the correct firmware package for your camera before Upgrading Read the upgrade documentation readme txt file in the upgrade package before you upgrade 3 Upon downloading the firmware check the sizes of the bin files They must match the size in the readme txt file If not please download the firmware again until the sizes are the same Your camera will not function correctly if a corrupt bin file is used 4 Normally only Device WEB UI need to be upgrade please do not try to upgrade the Device System Firmware
38. e ActiveX programs read by the computer will be stored As follows Enable Download unsigned ActiveX controls Enable Initialize and script ActiveX controls not marked as safe Enable Run ActiveX controls and plug ins Genera SOCUHS Erie Content Conmections Programs Adyerced Selecta zone bo ew o change security settings e y interret Local intranet Trusted dtes Res uf Securiy Settings Internet Jone G Ciesble de internet C Enable This zone ls for Intenet webdtes J Download signed Actes controls not secure mecept those ted in trusted amd at bese restricted 2005 1 Enable not secure CI Prompt recommended Download unsigned actrees controls not secure CI Disable recommended Secure dead For this zone la Allowed levels for this zone Medium to High edimt high G Rune ES Aaprogriate for most websites C Prompt L Prompts before downloading patentia W Intialzs and sonpt Actives controls mot me spe ay contant sete C Disable recommenced 7 7 2 Enable inot secure LJ Prompt Run aces controls and pling ins E Ariel eo eee eea m i gt Pakes effect sfter you restart Intenet Explorer Unsigned Sctive controls eal mot be Cushom eel Rasat all zones Pusat custom setings Raset toe ied umrhoh TE bd rr Reset Figure 5 6 If you allow the ActiveX running but still could not see living
39. ent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 Refresh eee anonymous 1 FISE2 1 for ebuyer 192 166 117 241 anonymous 192 Thi 11205 Cameras On LAN The 1st Carnera The nd Camera anonymous 192 160 11 203 The 3rd Camera FIBo214 for ebuyer 192 166 171 241 The 4th Camera anonymous 192 168 11 203 Mote If you want to access your camera remotely make sure you are able to access it seperately through a browser 3 5 5 D Ta D D D Figure 3 15 Back to Surveillance Windows and click Four Windows option you will see four cameras you added FOSCAM O tiveviden DU settings Indoor Pan TiltAP Camera ae Mode 5OHZ Stream 2 1 VGA 15fpsf 1M Mirror Flip i Cruise Track Vertical Y Al Preset Infra led J Color Adjust Figure 3 16 FOSCAM O Lvevideo Ou settings Indoor Pan TiltP Camera OL 0D p Mode 5OHZ m stream 2 VGA 15fps 1M Mirror C Flip Cruise Track Vertical Y O 0 Preset infra led Color Adjust O Figure 3 17 Add cameras in WAN If you want to view all cameras via the internet remote computer you will need to add them using DDNS domain name Firstly make sure all of the cameras you added can be accessed through the internet Read How to configure DDNS settings in chapter 3 3 3 Login to the first camera using a DDNS domain name and port gt IPCa
40. era App Firmware version Display the application firmware version of your camera Web version Display the web UI version of your camera Plug in version Display the plug in version of your camera 3 1 2 Device Status On this page you can see device status such as Alarm status Record Status DDNS status WIFI status and so on success http Mfoscama 332 org 9000 Figure 3 2 3 1 3 Session status Session status will display who and which IP is visiting the camera now Figure 3 3 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 3 1 4 Log The log record shows who and which IP address accessed or logout the camera and when Pages o3 lt lt 7 3 gt gt NI Go ee oe e 1 chick the page number and go to hel AA corresponding page to see more logs eae See 216 17 160 Fill in one page number click a unihee dk Ge tas button E 2012 09 10 01 26 21 192 168 1 1 and go to the corresponding page ETE ET Figure 3 4 3 2 Basic Settings This section allows you to configure your camera s Name Time Mail User account and Multi Device 3 2 1 Camera Name Default alias is anonymous You can define a name for your camera here such as apple Click Save to save your changes The alias name cannot contain special characters anonymous Figure 3 5 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755
41. etect area and it pop up a window then you can draw the detection area Click Back button after settings When something moving in the detection area the camera will alarm Figure 3 43 Step 06 Alarm Schedule 1 Alarm anytime when motion is detected Click the black button up the MON you will see all time range turn red When something moving in the detection area at anytime the camera will alarm Linkage joo 0 02 03 04 05 06 07 08 09 10 11 12 13 14 15 2 Figure 3 44 2 Specify an alarm schedule Click the week day words the corresponding column will be selected For example click TUE the all column of TUE turns to red that means during Tuesday whole day when something moving in the detection area the camera will alarm Set detect res 4 ochedule OO 01 02 03 04 05 06 0 08 09 10 11 12 15 14 15 16 17 18 19 MN MON tT ON wu tT tT i 1 a Figure 3 45 E E SUN e cn ec ie ME E A eee E 3 Press the left mouse and drag it on the time boxes you can select the serial area CL LILIA py a Y Schedule os oF pos oo 10 11 12 13 t4 15 te 17 18 19 20 21 22 23 ee e PEE G SS SS ES SS ht SS ES SS E cS oS oS m ES cS GS ES S o ES ES S w E ae E oS SS cS cE oS e RA o mn TET IA IR EE Ee l A O Ee A Figure 3 46 Step 07 Click Save button to take effect When the motion ha
42. gin username and passwordmeessessssee Login Additional Services Yr Email Upgrade your No 1P account to unlock mary Password features Z Forget your password No problem Click Here Maximize uptime and add to your existing Ifyou are not currently a registered user of No IP com ONS infrastructure and would like to be for FREE register as a new user m Figure 3 28 Hosts Redirects DNS Hosting Domain Registration Mail SSL Certificates Monitoring Backup DNS Renew Activate Need redundancy 2 Your No IP _ 4 for your mail server Click here for more info Cuixiang welcome to your No P Last Login 2012 04 04 21 40 56 PDT from IP 65 49 14 58 gt ver e You have successfully logged into No IP s member section To start using No IP s services select an icon below or choose y 2417 Server Monitoring an item from the navigation above amp Need Help and Failover Support Center Basic Troubleshooting Manage Domains Add Domain Refer Friend Add a Host Manage Hosts Guid sensi Click Add a Host to create a domain name Contact Us FROM Sl Find a Domain Name com G Get Connected On a domain name j Your No IP Alerts N f Use your own domain name with our DNS system Add IO POR AA ime de vo your domain name now or read more for pricing and Check this spot for important information regarding your features account such as expiring services and trouble tickets 13 Click here for
43. gister Download Services Support Company User Login NENE DES Easy to use interface Complete control over your domain T ogin FREE dynamic DNS update client Includes 50 hosts sub domains Additional Services Sign Up More Info A Upgrade your No P account to unlock many 7 features Are A a Maximize uptime and add POP3 IMAP Mail Feature Highlight to your existing DNS infrastructure Create a FREE Outsource your Configure your hostname to point 0 mail service A to work with e No IP to your dynamic IP administration 74 No IP com server monitoring gt af including automatic failover See what over 12 million users Packages including 100MB to 2GB Our DDNS is included in many gt are talking about of storage webmail access hardware routers Ran s ani sorvor ovon Try us for FREE advanced spam and virus filtering We ll help you get started ias As low as 19 95 per year Stay Connected NOS Figure 3 27 Please register an account step by step according to instructions on www no ip com After registration please login your email which used to register You will receive an email from website please click the link to activate your ACCOUNT as indicated in email Secondly Login the link with the registered username and password to create your domain name Download Services Support Company User Login Client Login Login with the registerec Home Client Lo
44. he following steps are required before adding cameras to the APP 1 Install the IP Camera s which wants to be monitored 2 Login the IP Camera s by web browser and set the IP address port username amp password and make sure the camera can be accessed by browsers 3 DDNS setting is a plus whenever you want to add the devices by WAN Click the button Ez and go to Device List page this section will show you how to add cameras in LAN or in WAN 1 D alice camera myfoscam org FI8910W_0V7740 192 168 11 151 al Figure 4 4 Section1 Back button MN Click this icon and back to the surveillance window Section2 Device List Here will list all cameras that added to the software Section3 Add device buttons Add device in LAN following screen Click this icon and the APP will search all cameras in LAN automatically Such as the fA D i Gl 15 47 Please select camera FI8910W_0V7740 192 168 1 Y Figure 4 5 Select the camera IP and click OK to add cameras in LAN then you can see the camera in the Device List Add device through scanning UID User Identification number Q UID Scan Click this icon and scan the UID no in the camera body then the camera can be added to the App Figure 4 6 Normally each camera has one unique UID and UID is used for PnP function Now our camera does not support UID number so here you cannot allow to use UID to add device Add
45. ick the shortcut icon see and login Phone APP A O dl 15 45 FOSCAM w Remember me Login Default user name is admin with a blank password Figure 4 2 Enter the user name and password then click Login button you can see the following surveillance windows Figure 4 3 The default surveillance window is black you need to add devices to it and then connect the device Please check the login window above it was divided to 3 sections from no 1 to 3 Section1 Exit Go to Device List Buttons 3 7 La Click this icon and exit Phone App LE Click this icon and back to Device List page to add cameras to the software Section2 Live view window lf the camera supports PT function here slide on the screen with your finger the camera will rotate follow your finger direction Section3 Playback Snapshot Audio Talk buttons mam Playback Click this icon to play the pictures you have captured Snapshot Click itto make snapshot ac Audio button Click it and you will hear sound captured by the camera s built in microphone Make sure the camera supports Audio Click the icon again and stop Audio nen Talk button Click it then talk through your cell phone s microphone which will transmit through the camera s speaker People will hear your talking through the camera s built in speaker Make sure the camera supports Talk Click the icon again and stop talking How to add cameras to the Phone APP T
46. ing remote access If you want to view all the cameras via the WAN verify that each camera added in the multi device settings can be accessed by using the DDNS name and port number Use the DDNS domain name not the camera s LAN IP For more details see How to add cameras in WAN 5 2 Default Parameters Default network Parameters IP address obtain dynamically Subnet mask obtain dynamically Gateway obtain dynamically DDNS Embedded FOSCAM domain name Username and password Default admin username admin with a blank password 5 3 Specifications ITEMS FI9818W DA ems aw image Sensor T OE Video Image Compression H 264 720p 1280 720 VGA 640 480 Flip Mirror Images Vertical Horizontal Built in Microphone Communication Supported Protocol HTTP FTP TCP IP UDP SMTP DHCP PPPoE DDNS UPnP GP RS Wireless Standard IEEE 802 11b g n Data Rate 802 11b 11Mbps Max 802 11g 54Mbps Max me 802 11n 150Mbps Max 110 L x100 W x108mm H E Operate Temper O 55 C 32 F 131 F 20 85 non condensing 10 C 60 14 F 140 F 0 90 non condensing PC Requirements Supported OS Microsoft Windows 2000 XP Vista Windows 32bit Windows 64bit Windowss 32 bit Windows8 64bit mac Browser IE 6 0 IE7 0 1E8 0 1E9 0 Firefox2 0 Firefox3 0 Google Chrome Safari or other standard browsers Certification CE FCG 5 4 CE amp FCC Electromagnetic Compatibility EMC FC
47. ip info 2000 3 3 4 WiFi Step 1 Choose Settings on the top of the camera interface and go to the Network panel on the left side of the screen then click Wireless Settings Click the Scan button and the camera will detect all wireless networks around the area It should also display your router in the list Figure 3 31 Wireless Network List O SSID Netwark Name Encrypt ion Quality Click the Scan button to search for wireless Met HkvVe WPA Figure 3 31 Step 2 Click the SSID name of your router in the list the corresponding information related to your network such as the name and the encryption will be filled into the relevant fields automatically You will only need to fill in the password of your network Make sure that the SSID Encryption and the password you filled in are exactly the same for your router Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 Save J Refresh Wireless Network List L 2 Enter the Encryption PAPAZ w 3SID Network Name Encryption Quality g password of ChinaNlet HkWe WPA att cal your router alrhlET free Wnencrypt ill wingate WP AS ill Y CEPA WPA aih MERCURY MVVTSOR WIPAS off Y CEPAS WPA sit foscam WEF ii uniGitab WR AD ell Fey BAS at 1 Click the SSID of your router and the relevant information will be filled in the fields automati
48. is the clearer video will become But the code flux will become larger too and it will take up more bandwidth Bit rate Generally speaking the larger the bit rate is the clearer video will become But the bit rate configuration should combine well with the network bandwidth When the bandwidth is very narrow and bit rate is large that will lead to video can not play well Frame rate Note that a larger frame size takes up more bandwidth When the video format is 50Hz the maximum frame rate is 25 fps When the video format is 60Hz the maximum frame rate is 30 fps You should lower frame rate when the bandwidth is limited Normally when the frame rate above 15 you can achieve fluently video Key Frame Interval The time between last key frame and next key frame The shorter the duration the more likely you will get a better video quality but at the cost of higher network bandwidth consumption 3 4 2 On Screen Display This page is used to add timestamp and device name on the video Display Timestamp Display Camera Name Allow On screen Display Mask Figure 3 38 Display Timestamp There are two options Yes or NO Select Yes and you can see the system date on the video Display Camera Name There are two options Yes or NO Select Yes and you can see the device name on the video Allow On Screen Display Mask There are two options Yes or NO Select yes and draw a mask area on the video the mask area wil
49. k this icon a go to add ipcam page Figure 4 10 O O FI8910W_ OV7740 Click this icon and go to add ipcam page Figure 4 10 Add device in LAN Click this button and the APP will search all cameras in LAN then add it to APP automatically The cameras in LAN can be searched and added to APP automatically 10 10 10 18 Figure 4 11 i gt There is a icon after the camera name click it and you can enter the user name password and web port to login the camera Figure 4 12 Add device in WAN Step 1 Click the Add Camera icon to add cameras manually Step 2 Select the camera type mjpeg or h 284 Figure 4 13 then enter the camera s basic information like camera name ip http media port user name password and so on Figure 4 14 Figure 4 13 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 Es H264 UID device name Alice ip Camera myfoscam org user Admini password media port 80 web port 80 stream type sub stream gt Figure 4 14a Add H 264 Device Page Back MJPEG co device name Giddy ip user password web port 80 Figure 4 14b Add MJPEG Device Page UID If your camera supports UID here you scan UID number Now FOSCAM camera does not support UID Device name The Device name is a unique name that you can give to your device to help you identify it IP address
50. l be black on the video Back 09 19 2012 08 52 32 anonymous i Figure 3 39 Click Back button and return to the OSD page click Save to take effect Back to the surveillance window you can see the mask area as the following picture FOSCAM LiveVideo oe Settings oL oHH oH Mode 50Hz Stream 0 720P 15fps 2M v Indoor Pan Tilt IP Camera TE E SS 09 19 2012 08 53 10 anonymous J Mirror L Flip Cruise Preset Infra led Mode Auto Y Color Adjust Figure 3 40 3 4 3 Snapshot Settings On this page you can set the snapshot pictures image quality and the storage path Image Quality Alarm Pictures Save Ta FTP s Figure 3 41 Image Quality Low Middle and High The higher the quality the picture will be clearer Alarm Pictures Save To If you have done FTP settings and alarm settings when alarming the camera will snap pictures to the FTP automatically 3 5 Alarm IP Camera supports Motion Detection Alarm when the motion has been detected it will send emails or upload images to FTP Enable Ea sensitivity Hirig Linkage Send Mail snap picture Capture interval 4s M aa pot oe 03 04 05 07 12 113 mala 97 99 33 ES Il AOS Eo 0 ea oe eee A LIE DAT Figure 3 42 To enable motion detection follow the steps below Step 01 Enable Motion detection Step 02 Sensitivity lt supports three modes Low Middle and High
51. limited hardware warranty is provided by FOSCAM unless your FOSCAM product product was purchased from an authorized distributor or authorized reseller Distributors may sell products to resellers who then sell products to end users No warranty service is provided unless the product is returned to an authorized return center in the region where the product was first shipped by FOSCAM or to the point of purchase which may have regional specific warranty implications If you purchase your FOSCAM product from online store please contact the point of purchase and ask for return replacement repair service Hardware Warranty Information e FOSCAM provide 2 year limited warranty for naked product and 6 month limited warranty for accessories Limited Hardware Warranty e FOSCAM products are warranted to be free from manufacturing defects in materials and workmanship starting from the shipping date of FOSCAM This limited hardware warranty does not cover e Software including the software added to the products through our factory integration system software that included in the CD etc e Usage that is not in accordance with product instructions e Failure to follow the product instructions e Abuse firmware upgrade without the authorized technician s guidance e Normal wear and tear Return Procedures e Please read FOSCAM warranty policy amp policy of your reseller first before sending items back to point of purchase e Customer
52. m Client Windows Internet Explorer gt http test09 myfoscam org 8000 File Edit View Favorites Tools Help Sra Pick py Favorites SS Suggested Sites Company Mailbox RELE IPCam Client E a fy i mm y Pager Safety Tools Use DDNS domain name and port to login FOSCAM ivevideo o Setings Indoor Pan TiltP Camera Device status Device Info l J Device status Refresh Session status s Log Alarm status No alarm Basic setting i Record status Mot in recording SS A NTP status Disable Video 5 DDNS status Alarm i Record UPnP status Fail PTZ wifi status Not connected _ Make sure each camera you need l Path setting Infra led status Off Firewall add could login with DDNS name System and port Figure 3 18 Click Multi Device Settings Choose The 2nd Device Fill in the 2nd camera s name DDNS domain name port number Enter user name and password and then choose Add Figure 3 19 Prey be aboyar ae 11 241 an 14 M E shonyencustta2 168 11 203 Cameras Om LAN e een e ll e bf LEEN AA Y AAA AAA Figure 3 19 1 The camera model MJ or H264 2 The 2nd camera s name 3 Fill in the 2nd camera s DDNS host not LAN IP NOTE The MJ series have the same HTTP Port no and Media Port no 4 Enter the 2nd camera s user name and password 5 Click Add button and to take effect NOTE Here
53. more info Figure 3 29 Please create the domain name step by step according to instructions on www no ip com Step 2 DO DDNS Service Settings within the Camera Please set DDNS Settings within the camera by hostname a user name and password you ve got from www no ip com Take hostname ycxgwp no ip info user name foscam password foscam2012 for example Firstly goes to option of DDNS Settings on the administrator panel Secondly select No Ip as a server Thirdly fill foscam as DDNS user fill password foscam2012 as DDNS password fill ycxqwp no ip info as DDNS domain and server URL Then click save to make effect The camera will restart and to take the DDNS settings effective Fourthly after the restart login the camera and go to option of Device Status on the administrator panel and check if the DDNS status is successful If failed please double check if you have input the correct hostname user name and password and try to redo the settings If you have set Third Party DDNS successfully the Foscam Domain Name will be invalid The Third Party DDNS and the Foscam Domain Name cannot work at the same time the last time you configured will take effect 2 Do port forwarding within the router Example The camera s LAN IP address is http 192 168 8 102 2000 Media port no is 9200 Firstly login the router goes to the menu of Port Forwarding or Port Trigger or named Virtue Server on some brands of
54. nd stop moving Press Esc button or double click right mouse and cancel the function Note For MAC OS the plugin cannot support Onscreen Mouse function so you cannot allow to use it Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 3 Advanced Camera Settings Click the button Settings goes to Administrator Control Panel to make advanced camera settings 3 1 Device Status Device Status contains four columns Device Information Device Status Session Status and Log it will show you various information about your camera 3 1 1 Device Information Refresh Product ID FISBIBYY Device name anonymous Device ID 000050000003 Device time 20129119 9 19 37 system Firmware Version 1 2 1 1 App Firmeare version 1 1 1 3 Web version 1 0 4 3 Plug in version 104 9 Figure 3 1 Camera Model The camera model no Camera Name The Device Name is a unique name that you can give to your device to help you identify it Click Basic Settings and go to Camera name panel where you can change your camera name The default device name is anonymous Camera ID Display the wired MAC address of your camera For example Device ID is 000C5D00003 the same MAC ID sticker is found at the bottom of the camera Camera Time The system time of the device Click Basic Settings and go to Camera time panel and adjust the time System Firmware version Display the System Firmware version of your cam
55. ontents received are complete according to the Package Contents listed below Before the Network Camera is installed please carefully read and follow the instructions in the Quick Installation Guide to avoid damage due to faulty assembly and installation This also ensures the product is used properly as intended 1 3 Packing Contents e Wi Fi Antennax1 only available for wireless e Quick Installation Guide x1 model e DC Power Supplyx1 e Warranty Cardx1 1 4 Physical Description Front Panel Antenna Figure 1 1 Infrared LED 11 IR LEDs LENS CMOS sensor with fixed focus lens WIFI Antenna Wireless Antenna Microphone Built in microphone Speaker Built in speaker Rear Panel nig Output LAN Power light Power Figure 1 2 LAN RJ 45 10 100 Base T Power DC 5V 2A Power supply Power Light If the power adapter works well the light will turn on Network Light The LED will blink when power and network cable are plugged in Audio Input This jack is used to plug an external microphone Audio Output This jack is used to plug an external speaker Bottom View There are up to three labels located at the bottom of the camera this is an important feature of original Foscam cameras If your camera does not have labels as shown in Figure 1 3 it may be a clone Cloned Foscam cameras can not use original firmware and are not eligible for warranty or technical services C address of wireless Reset button
56. page of Google Chrome NM New tab CtrleT New window Ctrl M New incognito window Ctrl Shift Bookmarks b Edt Cut Copy Paste Zoom 100 EJ Save page as Etres ind Ctre Ctrl P Ctrl H SAF ire Ctrl Shift Ciel Ctrl Ctrl Developer tools Ctrl Shift 1 Ctreshift4J Figure 5 4 Click Add button to install the Plugins gt Cf 0 chrome chrome extensions luick access place your bookmarks here on the bookmarks bar Import bookmarks now hrome Extensions Developer mode listory A PETRS Ais FChromeitrkialthH t 1 21 Enahica Y SIF 8 i 1 A7EChromeg REA CN LARA ettings Es Allow in incognito Confirm New Extension lelp Al Get more extensions Add IPCAM TA It can Access all data on your computer and the Paes oa eae EEE Click Add button to install the plugin Figure 5 5 Reboot the browser and relogin the camera you will see the surveillance window Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 5 1 3 I have forgotten the administrator password To reset the administrator username and password press and hold down the RESET BUTTON for 5 seconds Upon releasing the reset button wait for 20 seconds the camera will reboot and the username and password will return to the factory default administrator username and password Please power on the camera before reset Defa
57. ream type on Settings gt Video gt Settings panel chapter 3 4 1 After changing please re login the camera and you can see the modification Section4 Pan Tilt Control Up control button 2 Down control button 3 Left control button 4 Right control button D Up Left control button 6 Up Right control button Down Left control button 8 Down Right control button Y Click this button and go to center Section5 Cruise Preset settings Cruise Settings Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 The default cruise tracks has two types Vertical and Horizontal Vertical The camera will rotate from up to down Horizontal The camera will rotate from left to right 1 Start cruise E Stop cruise If you want to define or change the cruise trace please go to Settings PTZ Preset Settings panel How to do cruise Firstly Select one track in the track dropdown list Secondly Click Start cruise button the camera will cruise following the predefined path Thirdly Click stop button and finish cruising Preset settings Preset Breset TopMost v IPCAM supports 16 preset positions which is considered enough for DIY home amp small business surveillance market The default preset position is TopMost BottomMost LeftMost RightMost you can add other preset positions i Add Click this icon to save the
58. replacement due to normal hardware upgrade according the market after 14 days after the product is delivered e Our technicians will test the product before send out the replacement any other demand for more than two times replacement for the same product during replacement limit will be rejected e Replaced products are warranted from the balance of the former warranty period Warranty Forfeiture e Warranty is void if purchase from unauthorized distributor or reseller e Warranty is void if trade mark serial tags product stickers have been removed altered or tampered with e Warranty is void for mishandling improper use or defacing the product e Abuse firmware upgrade without the authorized technician s guidance e Warranty is void for physical damage altered either internally or externally improper or inadequate packaging when returned for RMA purposes e Warranty is void if damage has resulted from accident dismantle abuse or service or modification by someone other than the appointed vendor souse fission or the spare part has been over the period of warranty e Warranty is void if product is damaged due to improper working environment or operation For example improper temperature humidity unusual physical or electrical stress or interference failure or fluctuation of electrical power static electricity using wrong power adapter etc e Warranty is void if damaged by the use of parts not manufactured or sold by FO
59. s been detected during the detection time in the detection area the camera will alarm and adopt the corresponding alarm indicators NOTE You must set the detection area and detection schedule or else there is no alarm anywhere and anytime 3 6 Record On this page you can change the manually recording storage path TE AS Manual Recording Location The Manual Recording Location can only be set to your local hard drive The default Windows storage location Is Pare Cal PCamRecord The default Mac OS storage location is IPlamRecord Figure 3 47 Manual Recording Location For Windows OS the manual recording path is C IPCamRecord you can change another one here For MAC OS the manual recording path is PCamRecord 3 7 PTZ This page will allow you to change the pan tilt soeed and do cruise tracks settings 3 7 1 Pan Tilt Speed There are five PT speed types very fast fast normal slow and very slowly Select the desired PTZ speed type and click save button Save a Refresh PTZ speed Figure 3 48 3 7 2 Preset Settings This section explains how to add delete alter one cruise track There are two default cruise tracks Vertical and Horizental Vertical The camera will rotate from up to down Horizental The camera will rotate from left to right Cruise track Topidost All preset positions BottomMost Figure 3 49 Figure 3 50 Add Add one cruise track
60. ssword click OK Figure 3 36 Step 2 Enter the username and password of the Administrator default username is admin with a blank password and click OK to apply changes Step 3 Wait around 10 seconds you ll see that the camera s LAN IP address has changed In our example it was changed to 2000 so we see http 192 168 8 102 2000 in IP Camera Tool Also the LAN IP address is now fixed at a static IP address of http 192 168 8 102 2000 This IP address will not change even if the camera is powered off and back on the camera will remain on this LAN IP address This is very important that a static LAN IP address is set or you may have problems later with remote access and seeing the camera remotely if the camera loses power and reconnects on a different LAN IP address Make sure you set a static LAN IP address AS IP Camera Tool 192 168 8 104 2000 Note 1 Http port and Media port must be different 2 If the camera cannot be accessed please make sure the port forwarding is succeed 3 4 Video This section allows you to configure Video stream settings On screen display and Snapshot settings 3 4 1 Settings stream type Resolution Bit rate Frame rate Key frame interval Figure 3 37 Stream type There are four types to identify different streams you have set Resolution The camera supports two types 720P VGA The higher the resolution
61. to authenticate the user please check it and try again 6 The receiver is denied by the server Maybe because of the anti spam privacy of the server 7 The message is denied by the server Maybe because of the anti spam privacy of the server 8 The server does not support the authentication mode used by the device 3 2 4 User Accounts Here you can create users and set privilege visitor operator or administrator The default user accounts are admin operator and visitor with a blank password Refresh Dea Figure 3 10 How to change the password Firstly select the account which you want to change the password then select Change password enter the old password and the new password lastly click modify to take effect Username operator Hew password Change password hlodit Figure 3 11 How to add account Select one blank column then enter the new user name password and privilege last click Add to take effect You can see the new added account on the Account list sername Lisernarme clinda Add Figure 3 12 Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 Username Privilege Username clinda fi Figure 3 13 Delete Select the account which you want to delete then click Delete button to take effect Note The default admin account cannot be deleted but you can add other administrator users 3 2 5 Multi Camera lf you want
62. ult administrator username admin Default administrator password No password 5 1 4 Camera can not record when I click Record button or I can t change the manually record path When you use Windows or Vista you may be not able to do manually record or change the record path because of the security settings of computer There are two ways to resolve this problem 1 Please add the camera as a trusted site to resolve this issue The steps are IE browser gt Tool Internet Properties gt Security gt Trusted sites gt Sites gt Add 2 Open IE browser then right click select Run as administrator 5 1 5 Subnet doesn t match Check whether your ipcamera in the same subnet of your computer The step is Control Panel Network Connections gt Dbclick Local Area Connections gt Choose General Properties Figure 3 23 3 24 Check subnet mask IP address and gateways When you set IP address please make sure they are in the same subnet Otherwise you can t access Camera 5 1 6 No Pictures Problems The video streaming is transmitted by the ActiveX controller If ActiveX controller isn t installed correctly you will see no video image You can resolve this problem by this way Download ActiveX controller and set the safety property of IE in the PC when you view it first time IE browser gt Tool gt Internet Proper gt Security gt Custom Level gt ActiveX control and Plug ins Three options of front should be set to be Enable Th
63. ust be set to 465 or 25 or 587 which port you choose should be decided by which Transport Layer Security you select 2 SMTP Username password ID account and password of the sender email address Sen Sender E mail Mailbox for sender must support SMTP 4 Receiver Mailbox for receiver need not support SMTP you can set 4 receivers 5 Save_ Click Save to take effect 6 Test_ Click Test to see if Mail has been successfully configured Click Test to see if Mail has been successfully configured Enable STARTTLS 5 Mail only supports TLS at Port 465 and STARTILS at Port 587 or 25 pO Figure 3 8 If the test success you can see the Success behind the Test at the same time the receivers will receive a test mail oca ee mse Joss o er m2 IPCamera SMTP test mail r wA foscam IPCamera lt yaocuixiang 163 com gt Bt fal 2012099 13 SHAM 49 50 Wit A 411678364 lt 411678364 qq com gt This is a test mail send by your IPCamera EEES Foscam IPCamera Figure 3 9 If the test fails with one of the following errors after clicking Test verify that the information you entered is correct and again select Test 1 Cannot connect to the server 2 Network Error Please try later 3 Server Error Shenzhen Foscam Intelligent Technology Co Limited Tel 86 755 2674 5668 Fax 86 755 2674 5168 4 Incorrect user or password 5 The sender is denied by the server Maybe the server need

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