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TM200 USER'S MANUAL

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1. 576 dot positions 0 87 x 2 10 0 87 x 4 20 64 64 Characters per line 48 Font A 035 x 08 035 x 17 default 64 Font B ji 2 97 x 2 97 2 97 x 5 92 2 Character spacing default 0 28 mm 0 1 2 dots Font A 0 28mm 11 x 11 01 2 dots Font B Programmable by conto command Double width Double weight Double height Printing speed 180 mm sec approxi 7 0 sec Wx H mm CPL High d mod 60 lines sec computed value for 3 18mm GORE 1 8 feed 2 47 x 2 97 2 47 x5 92 28 4 lines sec maximum 4 23 mm 1 6 feed at 24V 280 C 820 F 10 x 11 10 x 24 i tral eae 1 73 x 2 10 1 73 x 4 20 Paper feeding speed Approximately 180 mm sec 7 0 sec 07 x 08 32 07 x 17 32 continuous paper feeding 5 92 x2 97 Receive Buffer Size 80K Bytes 24 x 11 Number of characters Alphanumeric characters 95 International characters 32 Extended graphics 128x7 pages CPL Characters Per Line including one space page Traditional Simplified Chinese Japanese Kanji characters 5 92 x 5 92 24 x 24 Space between characters is not included Character structure Font A 12 x 24 including 2 dot Characters can be scaled up to 64 times as large as the standard sizes spacing horizontally Font B 9 x 17 including 2 dot spacing horizontally Kanji 24 x 24 Default font Font A Paper Specifications Reliability Width
2. PAPER FEED Button The button can be disabled by the ESC c 5 command Press the FEED button once to advance paper one line You can also hold down the FEED button to feed paper continuously Panel lights POWER The POWER light is on whenever the printer is on ERROR This indicates an error See Chapter 4 for information on what to do when this light comes on PAPPER This light indicates the near end of the paper roll Install a new paper roll and the printer will continue printing Indicator on Control Panel POWER ERROR PAPER Power light Off Power cable is not connected with printer Status Description ERROR light is On not blinking and heard beeper sound Turn off the printer and check if cutter was seized ERROR light is Blinking Make sure that the printer cover is properly closed Press the printer cover audibly clicks into place ERROR light is Off but noting is printed Try to run the self test to check that the printer works properly See the self test instructions in Chapter 1 Status Description PAPER light is On There is a paper roll inside the printer PAPER Red light is On The paper roll is near end PAPER Red light is Blinking The paper roll is not installed or is at the end Install a new paper roll See Chapter 1 for instructions PAPER light
3. gt wee A Communication cable Windows driver Connecting the Cables You can connect up to three cables to the printer They all connect to the connector panel on the back of the printer which is shown below NO QS x he ooo DOA l FY Interface Drawer kick out Power supply Notes There is a caution label above the drawer kick out connector Depending on the interface installed the interface connector on your printer may look different from the one illustrated Before connecting any of the cables make sure that both the printer and the computer are turned off Connecting the computer You need an appropriate interface cable 1 Plug the cable connector securely into the printer s interface connector 2 Ifthe printer has a serial interface tighten the screws on both sides of the cable connector If the printer has a parallel interface squeeze the wire clip on the printer together until they lock in place on both sides of the connector 3 Attach the other end of the cable to the computer 1 2 Connecting the drawer WARNING Use a drawer that matches the printer specification Using an improper drawer may damage the drawer as well as the printer CAUTION Do not connect a telephone line to the drawer kick out connector otherwise the printer and the telephone line may be damaged Plug the drawer cable into the drawer kick out connector on the back of the printer next to the power sup
4. lt DIP switches should not be changed while the printer power is on SW3 sw2 swi 3 Set the switches using a pointed tool such as tweezers or a small screwdriver 4 Replace the DIP switch cover Then secure it with the screw The new settings take effect when you turn on the printer DIP Switch and Paper Near End Settings A 5 Dip Switch and Paper Near End Settings A 6 APPENDIX B Parallel Interface IEEE 1284 Connectors Compatibility Pane sows gt wove now T ove woar 2 Host Printer Data 0 LSB bata 0 LSB 3 Host Printer Daat Daai a 4 Host Printer Daa2 Daaz 7 5 Host Printer Daas Daas 6 Host Printer Data Daag 7 Fost Primer Daas f Daas e Host Printer Daae Data 6 9 Host Printer_ Data 7 MSB Interface connector Drawer kick out Power supply TM200 Connector Serial interface ae AckDataReq E Xag Data S Xag 14 nAutoFd HostBusy HostBusy Ne NG NE NR TND ND Aa Mage o a e Fe E 2 e E E U 77 K 7 30 o o GND _ E H H TH H Interface connector Drawer kick out Power supply DK_Status connector connector TM200 Connector Parallel Interface DS aoe 1284 Active Drawer Connector Pinno Signalname Direction Serial Interface RS 232 o Fameg O HS Drawer kick out drive signal 1 Output PinNo Signainame Direction Function 3 Prawer open close signa
5. 80 0mm 0 5mm TOOS es ee 3 15 0 02 Thermal head 100 million pulses 50 km Life Auto cutter 1 200 000 cuts End of Life is defined to have reached the end of its Maximum outside 83 mm 3 27 diameter life when it reaches the beginning of the Wear out Period single ply diameter Outside 18mm 0 71 52 000 000 lines MCBF Paper roll Paper roll spool Inside 12mm 0 47 Paper must not be pasted to This is an average failure interval based on failures the paper roll spool relating to wear out and random failures up to the life of Take up paper roll 80 0 5mm 15 million lines width 3 15 0 02 Environmental Conditions Operating 5 C to 45 C 41 F to 113 F Temperature Storage 10 Cto 50 C 14 F to 122 F except for paper Electrical Characteristics 24 VDC 7 Supply voltage standard accessory power supply Operating 10 to 90 RH Humidity 10 to 90 RH except for paper Mean Approximately 1 7A High speed mode Peak Approximately 7 7A Current Low power consumption Mean Approximately 1 2A consumption at 24V Peak Approximately 6 6A mode Standby Mean Approximately 0 2A 3 3 3 4 Chapter 4 Troubleshooting This chapter gives solutions to some printer questions you may have General questions The lights on the control panel do not come on Make sure that the power supply cables are correctly plugged into the print
6. Make sure that the printer is not receiving data otherwise data may be lost 2 Open the paper roll cover by pressing the cover open button If the cover open button will not open the cover see page 4 3 or 4 5 in Troubleshooting Notes Do not open the print cover while the printer is operating This may damage the printer 3 Remove the used paper roll core if there is one 1 5 4 Insert the paper roll as shown 6 Pull out a small amount of paper as shown Then close the cover 5 Be sure to note the correct direction that the paper comes off the roll Adjustments and Settings The TM200 Series are set up at the factory to be appropriate for almost all users It does however offer some settings for users with special requirements It has DIP switches that allow you to change communication settings such as handshaking and parity check as well as print density The TM200 Series also have a near end sensor for the paper This can give you a warning when the paper is almost out If you find that there is not enough paper remaining on the roll when the near end detector is triggered you can change the near end sensor setting See Appendix A if you need to make any of these changes Using the Printer You can control the basic paper feeding operations of the printer with the button on the control panel The indicator lights help you monitor the printer s status Control Panel POWER ERROR
7. position without any intervention by the user If the auto cutter does not return to its normal position by itself follow the steps below to correct the problem 4 4 1 Pull the cutter cover toward you so that you can rotate the cutter motor knob 2 Following the instructions on the label rotate the knob until the cutter blade draw back to normal position When paper x jams turn the knob until the cutter blade back to lower position 3 Close the cutter cover NOTE In case if you need disable auto cutter just setting the DIP switch SW1 of 1 5 pin to ON and printer can use tear bar for paper tear off 4 5 Hexadecimal Dump This feature allows experienced users to see exactly what data is coming to the printer This can be useful in finding software problems When you turn on the hex dump function the printer prints all commands and other data in hexadecimal format along with a guide section to help you find specific commands To use the hex dump feature follow these steps 1 After you make sure that the printer is off open the cover 2 _ Hold down the FEED button while you turn on the printer 3 Close the cover 4 Run any software program that sends data to the printer The printer prints Hexadecimal Dump and then all the codes it receives in a two column format The first column contains the hexadecimal codes and the second column gives the ASCII ch
8. User s Manual for Thermal Receipt Printer E N O O z L E z U E gt Z G D gt m Table of Contents Introduction e ii CHAPTER 1 Setting Up the Printer Unpacking T Connecting Cable sese eee Installing or Replacing the Paper Roll Adjustments and Settings 00 eee Using the Printer CHAPTER 2 The Self Test The Self L ts stsccesstabeset ibe tes CHAPTER 3 Reference Information Printing Specifications eee eee Paper Specrhcaiong eee eee Electrical Characteristics 00cceceeaeeea Environmental Conditions CHAPTER 4 Troubleshooting General Questions eee Printing QUESTIONS sese eee eee Cleaning the print head sese eee Auto cutter questions sse eee eee Hexadecimal Dump sese see eee APPENDIXES Appendix A DIP Switch and Paper Near End Settings Appendix B Connectors vi descendant dented tension Introduction TM200 series printers are high quality POS printers and design for use with electronic instruments such as system ECR POS banking equipment computer peripheral equipments tee pee 1 The printers have the following features senha eben 1 5 is gns Q High speed printing 180 mm sec 60 lines sec maximum R 2 1 a Low noise thermal printing a 3 1 Appucation iaia eoi tee Aare tes 3 3 err rey ste 3 3 Q Command protocol is based on the ESC POS standard Mi ee sA Q Various layouts are possible by using page mode Q Characters can be sca
9. aracters that correspond to the codes Hexadecimal Dump 1B 21 00 1B 26024040 amp 1B 2501 1B 63 34 00 1B ade C 4 lt 41 42 43 44 45 43 47 48 ABCDEFGH 5 Close the cover and turn off the printer or reset it to turn off the hex dump mode or to terminate hex dump press FEED button three times and when you see kkk completed the hex dump mode was turned off 4 6 APPENDIXES APPENDIX A Dip Switch and Paper Near End Settings Although the factory settings are best for almost all uses if you have special requirements you can change the DIP switch or paper near end settings Setting the DIP Switches DIP switch functions Your printer has three sets of DIP switches The functions of the switches are shown in the following tables Serial interface specification Set 1 ee R Print emulation TM200 EPSON Emulation Selects print density 7 Refer to page A 3 table TR eater seirg LTR Stop it 77 eater mode 4 3 Reserved do not Fixed to OFF change settings Dip Switch and Paper Near End Settings A 1 Set 2 Function OFF 2 1 Data receive error Prints Receive buffer 80K bytes 2K bytes capacity andshaking XON XOFF DTR DSR Data word length 8 bits Enabled Disabled Transmission speed See the table below Transmission Speed Transmission Speed 2 7 BPS bits per second 4800 9600 Disable Enable 3 3 3 8 Undefined z i Dip Switch and Paper N
10. ear End Settings A 2 Print Density Selection 2 Normal OFF OFF Notes lt If the DIP switch setting is changed after the printer power is turned on the change does not take effect until the printer is turned on again or is reset lt DIP switches should not be changed while the printer power is on DIP Switch and Paper Near End Settings A 3 Parallel interface specification Set 1 sw H H Print emulation TM200 EPSON Emulation Selects print density Refer to page A 5 table R Parallel port supports SPP EPP 7 Cuter mode 4 8 Reserved do not Fixed to OFF change settings Set 2 Auto line feed Always enabled Always disabled Receive buffer 23 28 Undefined Set 3 Co p e o H 9 Buzzer seting Buzzer Z seting Dip Switch and Paper Near End Settings A 4 Print Density Selection Changing the DIP switch settings Print Density swi 3 SW1 4 If you need to change settings follow the steps below to make your Turn off the printer while removing the DIP switch cover to prevent an electric short which can damage the printer ba OFF 1 Make sure the printer is turned off Notes ne 2 Remove the screw from the DIP switch cover Then take off the lt If the DIP switch setting is changed after the printer power is DIP switch cover as sown in the illustration below turned on the changed does not take effect until the printer is f turned on again or is reset
11. er the power unit and to the power outlet Make sure that power is supplied to the power outlet If the outlet is controlled by a switch or timer use another outlet Printing questions The ERROR light is on not blinking and heard beeper sound but nothing is printed First turn off the printer and check if cutter was seized If there is no cutter seized and the print head is not overheated turn off the printer and turn it back on after about 10 seconds The ERROR light is blinking Make sure that the printer cover is properly closed Press the printer cover audibly clicks into place If the ERROR light is still flashing contact a qualified service person If the PAPER Red light is On The paper roll is at or near the end Install a new paper roll See Chapter 1 for instructions If the PAPER Red light is blinking The paper roll is not installed or is at or near the end Install a new paper roll See Chapter 1 for instructions The ERROR light is Off but nothing is printed Try to run the self test to check that the printer works properly See the self test instructions in Chapter 1 to run the self test If the self test does not work contact your dealer or a qualified service person 4 1 If the self test works properly check the following 1 Check the connection at both ends of the interface cable between the printer and the computer Also make sure that this cable meets the specif
12. hermal element of the print head with a cotton swab moistened with alcohol solvent ethanol methanol or IPA Radiation plate Head Thermal element Paper handling questions Paper is jammed inside the printer CAUTION Do not touch the print head because it can be very hot after printing continuously for a long time To clear a paper jam follow the steps below 1 Turn the printer off and press the cover open button to open the cover 2 Remove the jammed paper and put the roll back in the printer and close the cover Take care not to touch the print head 3 If paper is caught in the automatic cutter and the printer cover cannot be opened open the cutter cover as shown below 4 3 4 Then turn the knob until you see cutter blade back to the lowest position as shown in the illustration below This returns the cutter blade to the normal position Also notice that there is a label near the cutter to assist you When paper jams turn the knob until the z Cutter blade back lower position 5 Close the cutter cover Open the printer cover Remove the jammed paper Auto cutter questions The auto cutter is jammed If a foreign object such as a push pin or paper clip drops in the auto cutter and causes the auto cutter to lock up the printer enters an error state and begins the recovery operation automatically If the problem is not serious the auto cutter returns to its normal
13. ications for both the printer and the computer 2 The data transmission settings may be different between the printer and computer Make sure that the printer s DIP switch settings for data transmission are the same as the computer You can print the printer s interface settings using the self test If the printer still does not print contact your dealer or a qualified service person Printing is poor Paper dust on the heating element of the thermal print head can lower the print quality Try cleaning the print head as described below Buzzers make beep sound Normal buzzers beep sound The buzzers can indicate the printer is completed print It will beep sound after printer cut the paper to indicate the printing is finished Abnormal buzzers beep sound Cutter seized will make the buzzers beep sound For this status turn off the printer and check if cutter was seized If the printer not installed with interface board it will make the buzzers beep sound To make sure that the interface board is properly installed Note You may disable the buzzers function by changing DIP switch settings SW3 of pin 1 and 2 setting to ON 4 2 Cleaning the print head CAUTION After printing the print head can be very hot Be careful not to touch it Also let it cool before you clean it Do not damage the print head by touching it with your fingers or any hard object 1 Open the printer cover 2 Clean the t
14. is Off If power is connected and PAPER light still Off please turn off power and check if printer on programming mode 1 10 Chapter 2 The self test The self test lets you know if your printer is operating properly It checks the control circuits printer mechanisms print quality ROM version and DIP switch settings This test is independent of any other equipment or software Running the self test 1 Make sure the printer is turned off and the printer covers are closed properly 2 Make sure a paper roll has been installed properly 3 While holding down the FEED button turn on the printer using the switch on the front of the printer to begin the self test The self test prints the printer settings and then prints the following cuts the paper and pauses If you want to continue SELF TEST Please press the FEED button 4 Press the FEED button to continue printing The printer prints a pattern using the built in character set 5 The self test automatically ends and cuts the paper after printing the following kkk kkk completed Please re start to exit SELF TEST Chapter 3 Reference Information Printing Specifications Standard Double height Printing method Thermal line printing WxH mm CPL W x H mm Dot density 203 dpi x 203 dpi 8 dot mm 1 23 x 2 97 1 23 x 5 92 48 48 Printing direction Unidirectional with friction feed 05 x 11 05 x 24 Printing width 72mm 2 83
15. l pti Ground ay a o C0 o gt Ke Interface Connector O G OH HS STS aaun T 6 DR Output Data Terminal Ready 7 se ana Ground Data Set Ready
16. led up to 4 times as large as standard size Oe ee a Bar code printing is possible by using a bar code command i e Bar PL aut 4 3 codes can be printed both in vertical direction and in the horizontal dead 4 4 direction Ried 4 6 Q Repeated operations and copy printing are possible by using macro definitions wih atoms L A 1 Q Character font size 12 x 24 font or 9 x 17 font can be selected stile utente A 7 using a command MU04001D Printer Handling Q Easy drop in paper roll loading Q An auto cutter is standard Q Support partial and full cutter a Printer allows easy maintenance for tasks such as head cleaning Q Three different print densities can be selected by DIP switches Q The built in interface provides control capability for two drawers Q interface RS 232 Parallel Port USB interface Options and Accessories Oo D 0D 0 00 D0 TM200 power supply unit Communication cable RS 232 interface board Parallel interface board USB interface board Standard cable cover set included wall mounting bracket Top waterproof cover Thermal paper reel Chapter 1 Setting Up the Printer Unpacking The illustration below shows the items should included for the standard of TM200 printer package If any items are damaged or missing please contact with your dealer for assistance Sa Paper roll AC adapter Power cord User s manual Printer Thermal Printer I dove rivere fer ahenn _
17. ply connector Power supply 1 3 Connecting the Power Supply WARNING Make sure that you use the optional 24V power supply or equivalent for your printer Using an incorrect power supply may caused fire or electrical shock CAUTION gt When connecting or disconnecting the power supply from the printer make sure that the power supply is not plugged into an electrical outlet Otherwise you may damage the power supply or the printer lt Ifthe power supply s rated voltage and your outlet s voltage do not match contact your dealer for assistance Do not plug in the power cord Otherwise you may damage the power supply or the printer 1 Make sure that the printer s power switch is turned off and the power supply s power cord is unplugged from the electrical outlet 2 Check the label on the power supply to make sure that the voltage required by the power supply matches that of your electrical outlet 3 Plug in the power supply s cable as shown below Notice that the flat side of the plug faces down Notes To remove the DC cable connector make sure that the power supply s power cord is unplugged then grasp the connector at the arrow and pull it straight out Installing or Replacing the Paper Roll Notes Be sure to use paper rolls that meet the specifications Do not use paper rolls that have the paper glued to the core because the printer cannot detect the paper end correctly 1

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