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SUNNY WEBBOX - User Manual

1. a S E Accessing Sunny WebBox via Integrated Analog Modem Vor b P YORK HAEC EROR oe RM ag RE Outdoor GSM Antenna SD Card S54 aein RS485 Communication Cable Technical Data Sunny WebBox dada ahd ad Plug in Power Supply CINCON TRG30R 120 Contact 2409 9 be ade ds SWebBox BEN 1 11033 Table of Contents SMA Solar Technology AG SWebBox BEN1 11033 User Manual SMA Solar Technology Information on this Manual 1 Information on this Manual This manual describes how to assemble install commission and operate the Sunny WebBox Keep the manual in a convenient place for future reference This manual does not contain any detailed information about the connected devices Detailed information about the connected devices is provided in the manuals for the devices 1 1 Validity This manual is valid for the Sunny WebBox with hardware version E1 or higher and firmware version 1 52 or higher 1 2 Additional Information You will find further information on the Sunny WebBox in the download area of www SMA de en The Downloads section contains among other things the following e Certificates and approvals for the Sunny WebBox Information on setting up a local FTP server for automatic reception of plant data via the FTP
2. SUNNY WEBBOX Mie Telephone cell phone link via optional internal modem L J Router Internet access di The Sunny WebBox is also a powerful tool for operators when configuring plants or performing remote diagnostics via computer It allows continuous monitoring of the PV plant and early detection of disturbances Thus the Sunny WebBox helps optimize PV plant yields User Manual SWebBox BEN111033 11 Sunny WebBox SMA Solar Technology AG Operators can expand large scale PV plants which must contribute to the utility operator s feed in management accordingly using the Sunny WebBox If the Power Reducer Box is connected the Sunny WebBox will record the requirements of the utility operator and forward them to the inverter The Sunny WebBox informs the operator of the requirements of the utility operator The Sunny SensorBox allows the operator to expand their plant additionally via the Sunny WebBox The Sunny SensorBox records the environmental data relevant to performance monitoring at the PV plant For this purpose the Sunny SensorBox has an integrated irradiation sensor as well as an external module temperature sensor The operator can also connect an optional ambient temperature sensor and a wind sensor to the Sunny SensorBox More information on PV plant monitoring and SMA Solar Technology AG products is available at www SMA de en 12 SWebBox BEN1 11033 User Manual SMA Solar
3. 72 Manually Updating the 73 Firmware Update via SD 73 Stopping the Sunny 74 Resetting the Sunny 75 Deleting Device Descriptions 77 Maintenance and Care 78 see sedia algae 78 CONE E EEE E ed sp DARE AE 78 79 Disassembling the Sunny 79 Packaging the Sunny 79 Disposing of the Sunny WebBox 79 SWebBox BEN1 11033 User Manual SMA Solar Technology AG 14 15 15 1 15 2 15 3 15 4 15 5 15 6 15 6 1 15 6 2 15 6 3 15 6 4 15 6 5 15 6 6 16 16 1 16 2 16 3 17 17 1 17 2 18 User Manual Determining the Network Settings of the Sunny WebBox Structure of the Config xml Structure of the Info xml Structure of an XML Data Sunny WebBox with GSM Notes on GSM Card Selecting the GSM Tariff oaan GSM Card Contracts in Retrofitting the SIM Card sess Replacing 51
4. 52 Deleting the Sunny Portal 53 Accessing the Sunny WebBox via Sunny 53 Integrated FTP 54 Defining Read and Write Access Rights for the FTP Server 54 Accessing FTP Server via the Web 54 FIP Puss Functio cisse AA p apa CU Pa 55 Activating Deactivating FTP Push 55 Testing the FTP Push Function 5 56 HTTP Download Via the User 56 Storing Recorded Data an SD 57 Setting Data Compression eee 58 Displaying Available Memory Space in the Sunny WebBox 58 Selhings dese Sehr ERO OP Spes ines e dod OR Rs 59 System ot ouis e eet UNTEN 59 Setting Date and Time repel RUPEE ERR ee es 59 Setting th Language dccem eet RERO ele eet 59 Setting the Operator Name 59 Setting the Communication Type of the PV Plant 60 Setting SMACCOM 61 Setting ETHERINET reote EE E mete 62 Ethernet Network 62 Information on Extended Network 62 Activating etu n E ES us E EA 63 Network Porsi e ree be ate
5. Do not use data related to your person as passwords for example names of persons or pets personal numbers or identification numbers car license plates e Do not repeat names or words e g househouse catcat e Use a combination of upper and lower case letters special characters and numbers Do not use number and letter combinations which are consecutive on a keyboard for example 12345 qwerty 10 5 2 Change Password E e Identical passwords for the user groups If your user password is the same as installer password you will automatically be logged in as an installer 1 Log into the Sunny WebBox in the appropriate user group 2 Select WebBox gt Settings gt Security M The page for security settings opens 3 Enter a secure password in the User password field and confirm it in the second field see section 10 5 1 Strength of Passwords page 66 66 SWebBox BEN1 11033 User Manual SMA Solar Technology Settings 4 Entera secure password in the Installer password field and confirm it in the second field see section 10 5 1 Strength of Passwords page 66 Changing installer user group password 1 The installer user group password can only be changed within the installer user group Information on password security While you enter your password the user interface of the Sunny WebBox displays information on the security level of the password entered The Sunn
6. optional 96 SWebBox BEN1 11033 User Manual SMA Solar Technology AG Technical Data 17 2 Plug in Power Supply CINCON TRG30R 120 Mechanical Data Width x height x depth 107 8 mm x 57 5 mm x 33 5 mm Weight 300 g Power Supply Voltage V 240 V AC 50 60 Hz Nominal current 0 8 A User Manual SWebBox BEN 1 11033 97 Contact SMA Solar Technology AG 18 Contact If you have technical problems concerning our products contact the SMA Serviceline We need the following information in order to provide you with the necessary assistance e Operating system of your computer Sunny WebBox software version Serial number and hardware version of your Sunny WebBox e of communication interface between Sunny WebBox and the inverters and serial numbers of the inverters connected to the plant e If you need to send in the Sunny WebBox be sure to remove the SD card from the SD card slot of the Sunny WebBox SMA Solar Technology AG Sonnenallee 1 34266 Niestetal Germany www SMA de SMA Serviceline Inverters 49 561 9522 1499 Communication 49 561 9522 2499 Fax 49 561 9522 4699 E Mail Serviceline SMA de 98 SWebBox BEN1 11033 User Manual SMA Solar Technology Legal Restrictions The information contained in this document is the property of SMA Solar Technology AG Publishing its content either partially or in full requires the written permission of
7. 10 Enter the data of your proxy server in the User name and Password fields 11 Select Save 12 Select WebBox gt Info 13 Select Register in the Last Sunny Portal registration field The Sunny Portal password will be sent to the entered e mail address M The Sunny WebBox data transmission to Sunny Portal is configured On the WebBox gt Info page you can see when the Sunny WebBox last successfully transmitted data User Manual SWebBox BEN1 11033 51 Managing Plant Data SMA Solar Technology AG 9 2 2 Activating Deactivating Data Transmission to Sunny Portal 1 Login to the user interface of the Sunny WebBox 2 Select WebBox gt Settings gt Data transmission in the user interface Make a selection in the Use Sunny Portal field yes The Sunny WebBox will transmit data to Sunny Portal Register the Sunny WebBox in Sunny Portal as described in section 9 2 1 Registering Sunny WebBox in the Sunny Portal page 51 no The Sunny WebBox will not transmit data to Sunny Portal 4 Select Save M This setting activates or deactivates data transmission to Sunny Portal 9 2 3 Adjusting the Plant ID for Sunny Portal Sunny Portal identifies your Sunny WebBox via the plant identifier In the following cases you must adjust the plant ID in the Sunny WebBox Data has already been sent to Sunny Portal via another communication device The plant ID set for the Sunny WebBox was reset us
8. 46 SWebBox BEN1 11033 User Manual SMA Solar Technology AG Operation 8 1 3 Overview According to Device Type In the device view the window on the right provides an overview of all devices in a group To view all the devices of a specific type select the device type in the device view LB mimm No Device Operating mode Power Energy today WR38 1 WP 006 2000333615 80 2 V7 webBox Q WR3B V sunny Boy 6 2 AP 906 2000333649 50 M DE CERE WR38 is 006 2000333615 SES 2934 W 0 Wh WR38 006 2000333649 WR38 4 M Stop 2886 W 0 Wh wn38 006 2000333662 x 6 2000333564 wn38 006 2000333664 5 P 0051200033378 2220 wh WR38 wR38 006 2000333678 a Oe em 2833 W 0 Wh wR38 006 2000333698 Refresh 8 1 4 Overview of a Single Device To view the data of one specific device select the device in the device view or the structural view Q webBox S sunny Boy 6 199 005 2000223615 RO wn38 006 2000333649 20027 2005 y Energy today 0 wh WR38 006 2000333662 Energy total 0 whl wn38 006 2000333664 1 Operating mode Stop wn38 006 2000333678 wn38 006 2000333698 Refresh The Overview Spot values and Parameters tabs can be used to display and if necessary edit the various data on the device User Manual SWebBox BEN1 11033 47 Operation SMA Solar Technology AG 8 2
9. Device for Plant Monitoring SUNNY WEBBOX User Manual SWebBox BEN111033 98 0002233 Version 3 3 Cn SMA Solar Technology Table of Contents 1 1 1 1 2 1 3 1 4 2 3 3 1 3 1 1 3 1 2 3 2 4 4 1 4 2 5 5 1 5 2 5 3 6 6 1 6 2 6 3 6 4 6 4 1 6 4 2 6 4 3 User Manual Information on this Validi in Additional Information Symbols Used nananana anaa Appropriate Target Group AA ae eth Certified Countries 2 5 rer te eter ode es Safety 5 io cose IET ae nes Scopeol Delivery au i e eres a saad Identifying the Sunny Device Overview of the Sunny WebBox Overview of the Connection Area Overview of the LEDs on the Network Connection Commissioning 2d So da Information on Starting up the Mounting Installation Location Requirements Connecting the Sunny WebBox Directly to the Computer Configuring Network Settings on t
10. as the user name 2 Specify the IP address of the Sunny WebBox indicating the user name and password according to following example ftp User name Password IP address For example when logging into the Sunny WebBox with the IP address 192 168 0 168 and the user name user and the password 1234 enter ftp user 1234 192 168 0 168 3 Press Enter M The Web browser displays the directory structure of the FTP server of your Sunny WebBox You can download and display the collected data i J The user name and password remain saved in the Web browser cache After you access the FTP server of the Sunny WebBox with a Web browser the user name and passwords remain saved in the Web browser cache Clear the browser cache to prevent unauthorized access to the FTP server of the Sunny WebBox 54 SWebBox BEN1 11033 User Manual SMA Solar Technology Managing Plant Data 9 4 FTP Push Function The Sunny WebBox is equipped with an FTP push function This function means that the Sunny WebBox can load the collected data of your PV plant as an xml file to an FTP server i J Testing the FTP push function You can also test the FTP push function using an FTP server installed locally on your computer To learn how to install a local FTP server and use it to test the Sunny WebBox FTP push function with a local FTP server please read the Technical Information Setting up the local FTP server You can find this document
11. 10 7 Configuring the CSV Data Format l Select WebBox gt Recording on the user interface 2 In the Format field select CSV 3 Select Configure The page for configuring the CSV data format opens 4 Select the desired format of the file name in the Filename format field 5 Make a selection in the Create column headers field yes A header is added to the CSV file no A header is not added to the CSV file 6 In the End ofline character field choose the control character that separates the individual lines of the CSV file e CSV data format for Excel import 1 Microsoft Excel can automatically import CSV file data into tables if the separator and the number format are properly configured If you want to import the CSV data into Microsoft Excel for evaluation set the separator to Comma and as the number format 7 Inthe Separator character field select the separator that is used to separate the content in the CSV file In the Number format field select the desired number format In the Timestamp format field select the desired time format 10 Select Save M CSV data format settings have been saved Any changes you make will only apply to future 68 files SWebBox BEN1 11033 User Manual SMA Solar Technology Settings 10 8 Retrieving or Requesting Data from the Device Memory f e Retrieving data from the device memory is only possible for S
12. Use SD cards with less than 2 GB of storage capacity The SD card is not compatible with the Sunny WebBox Use one of the SD cards supplied by SMA Compatibility with all SD cards available on the market cannot be guaranteed The SMACOM LED glows red More than one master is connected on the RS485 communication bus On a communication bus a master can access the shared communication bus at any time It does not have to take other devices into consideration If more than one master is connected to the communication bus the devices will block each other Make sure that no more than one master is connected to the RS485 communication bus SMA devices which can be connected to a communication bus as a master include the Sunny WebBox and Sunny Boy Control The SYSTEM LED glows red The operating system of the Sunny WebBox is damaged Contact the SMA Serviceline 84 SWebBox BEN 11033 User Manua SMA Solar Technology AG Appendix 15 Appendix 15 1 Allocating an IP Address in a Local Network You select a static IP address Internet Protocol Use the address range which is available to your router In most cases the address range of the router lies between 192 168 0 1 and 192 168 255 254 If necessary refer to the manual of your router Please note during the allocation of the IP address that the first three address parts of the IP address must be identical for all participants of
13. push function of the Sunny WebBox see the Technical Information Setting up the local FTP server Information on data transmission for the Sunny WebBox see the Technical Information GSM Backgrounds regarding data transmission in GSM and UMTS mobile networks for Sunny WebBox Sunny Boy Control Information on the Remote Procedure Call Protocol of the Sunny WebBox Information on the Modbus Protocol of the Sunny WebBox User Manual SWebBox BEN1 11033 9 Information on this Manual SMA Solar Technology AG 1 3 Symbols Used The following types of safety precautions and general information appear in this document T DANGER DANGER indicates a hazardous situation which if not avoided will result in death or serious injury WARNING WARNING indicates a hazardous situation which if not avoided could result in death or serious injury CAUTION CAUTION indicates a hazardous situation which if not avoided could result in minor or moderate injury NOTICE NOTICE indicates a situation that can result in property damage if not avoided Information 1 Information provides tips that are valuable for the optimal installation and operation of your product 1 4 Nomenclature In this manual the term photovoltaic plant will be abbreviated to PV plant Formatting Meaning Save Buttons are displayed in square brackets 1 Men
14. window select Commissioning 4 Local Area Connection Properties Send Feedback Networking Connect using aP Network Connection This connection uses the following tems Iv 0M Client for Microsoft Networks QoS Packet Scheduler Bl Fie and Printer Sharing for Microsoft Networks E 2 Intemet Protocol Version 6 TCP IPv6 temet Protocol Version 4 TCP IP 4 Link Layer Topology Discovery Mapper 1 0 Driver Link Layer Topology Discovery Responder Install Properties Description Transmission Control Protocol Intemet Protocol The default wide area network protocol that provides communication across diverse interconnected networks Cancel Internet Protocol Version 4 TCP IPv4 Properties Eana General Alternate Configuration You can get IP settings assigned automatically if your network supports this capability Otherwise you need to ask your network administrator for the appropriate IP settings Obtain an IP address automatically Use the folowing IP address IP address 192 168 0 100 Subnet mask 255 255 255 0 Defaukt gateway 7 Obtain DNS server address automatically Use the following DNS server addresses Preferred DNS server Alternate DNS server The computer is set to the network settings of the Sunny WebBox User Manual SWebBox BEN1 11033 23 Commissioning SMA Solar Technology AG 6 4 3 Windows XP Windows 2000 1 Start the com
15. 15 4 Structure of the Info xml File lt xml version 1 0 encoding7 utf 8 standalone yes Info xmlns hitp www sma de XMLSchema xsd gt lt SerialNumber gt 1 50002 132 lt SerialNumber gt lt MacAddress gt 00 40 AD 1E 08 54 lt MacAddress gt lt Created gt 2009 07 21T15 43 20 lt Created gt lt Version gt 1 50 lt Version gt lt OSVersion gt 1 26 lt OSVersion gt lt Info gt Description of the XML tags Setting Meaning Serial number Sunny WebBox serial number MacAddress Hardware address of the Sunny WebBox Created Time of the FTP push connection test Version The current firmware version of the Sunny WebBox OSVersion Version of the Sunny WebBox operating system User Manual SWebBox BEN1 11033 87 Appendix SMA Solar Technology AG 15 5 Structure of an XML Data File lt xml version 1 0 encoding utf 8 2 gt lt WebBox gt lt Info gt lt Created gt 2010 02 10T01 37 04 lt Created gt lt Culture gt de lt Culture gt lt Info gt lt MeanPublic gt lt Key gt WR38 006 2000333615 lpv lt Key gt First 10 360 lt First gt lt Last gt 20 225 lt Last gt lt Min gt 10 360 lt Min gt lt Max gt 20 225 lt Max gt lt Mean gt 14 425071 lt Mean gt lt Base gt 14 lt Base gt lt Period gt 900 lt Period gt lt TimeStamp gt 20 10 06 2371 6 30 38 lt TimeStamp gt lt MeanPublic gt lt MeanPublic gt lt WebBox gt Description of the XM
16. 2 Displaying Available Memory Space in the Sunny WebBox You can display the ring buffer capacity of the Sunny WebBox already in use as follows 1 Log into the Sunny WebBox 2 Select WebBox gt Info in the user interface M Sunny WebBox displays how full the ring buffer is in the Sunny Portal Buffer Load field on the user interface 58 SWebBox BEN1 11033 User Manual SMA Solar Technology Settings 1O Settings 10 1 System 10 1 1 Setting Date and Time Select WebBox gt Settings gt System in the user interface Select Change in the Time zone UTC offset field M The Date Time Time zone settings window opens Select the time zone in the Time zone UTC offset field Make a selection in the Automatic change from summer time to winter time field yes Automatic change from summer time to winter time is active no Automatic change from summer time to winter time is not active Date and time have to be set manually Enter the current date in the New date field Enter the current time in the New time field Select Save The date and time are now set 10 1 2 Setting the Language 1 2 3 Select WebBox gt Settings gt System in the user interface Select your language in the Language field Select Save The language is set 10 1 3 Setting the Operator Name 1 2 3 Select WebBox gt Settings gt
17. 4 FTP Push Function page 55 Test the Sunny WebBox FTP push function see section 9 4 FTP Push Function page 55 After an FTP download the Internet Explorer shows old Sunny WebBox data Given the way Microsoft Internet Explorer handles cache the Sunny WebBox may load outdated data Use an FTP client such as FileZilla to load data from the internal FTP server of the Sunny WebBox The Sunny WebBox daily reports and monthly reports are incomplete Sunny WebBox Communication via the GSM modem is not sufficiently stable The Sunny WebBox is not transmitting the complete daily reports and monthly reports Choose a better mounting location for the GSM antenna see section 6 7 4 Determining the Mounting Installation Location for the GSM Version page 33 If sufficient reception is not possible in the building use the optimal GSM antenna extension set for outside installation see section 16 Accessories page 95 The Sunny WebBox attempts the next upload before the current data transmission is finished The data transmission starts over again Reduce the maximum number of upload attempts in a time window see section 10 6 Setting Data Upload page 67 The events in the event report do not appear in the usual positions under time The time settings of the Sunny WebBox and the connected device do not match Synchronize the time settings of the Sunny WebBox
18. 95 Sunny WebBox restarts repeatedly There is more than one update file in the Update folder on the SD card Remove the SD card from the SD card slot of the Sunny WebBox Make sure there is only one update file in the Update folder on the SD card Once the startup process of the Sunny WebBox is complete restart the firmware update see section 11 3 Firmware Update via SD Card page 73 User Manual SWebBox BEN1 11033 81 Troubleshooting SMA Solar Technology AG Problem Sunny WebBox unable to detect devices connected to the RS485 bus Cause The data transmission protocol and the baud rate are not configured properly Rectification Make sure the data transmission protocol and the baud rate for the connected devices are configured properly see section 10 2 1 Setting SMA COM page 61 Check the cabling of the devices on the RS485 communication bus Refer to the RS485 cabling diagram for information on how the cables should be connected to the RS485 communication bus Make sure the RS485 cable is properly connected to the Sunny WebBox Check all connections see section 6 8 2 Connecting the Sunny WebBox to the RS485 Communication Bus page 37 Check the termination and signal biasing of the RS485 communication bus see section 6 8 2 Connecting the Sunny WebBox to the RS485 Communication Bus page 37 The Sunny WebBox will not transmit
19. Solar Technology AG 6 8 Connecting the Sunny WebBox to the Inverter DANGER A Risk of lethal electric shock when opening the inverter All work on the inverter may only be carried out by an electrically skilled person Disconnect the inverter on the AC and DC sides as described in the inverter manual This section describes the following methods for connecting the Sunny WebBox to inverters Connecting the Sunny WebBox to a Sunny Central via Ethernet maximum 50 inverters Connecting the Sunny WebBox to an inverter via RS485 maximum 50 inverters 6 8 1 Connecting the Sunny WebBox to a Sunny Central The Sunny WebBox is connected to the Sunny Central via Ethernet Configure the Sunny WebBox for the local network and connect the Sunny WebBox directly to the receiver e g router switch or hub of the Sunny Central via the red network cable patch cable Sunny Central Sunny WebBox Ethernet 36 SWebBox BEN1 11033 User Manual SMA Solar Technology AG Commissioning 6 8 2 Connecting the Sunny WebBox to the RS485 Communication Bus This section describes how to connect the Sunny WebBox to the RS485 communication bus It will be assumed that the Sunny WebBox is located at the end of the R 485 communication bus Sunny Bo Sunny Bo Sunny Bo unny WebBox y boy y y boy y RS485 e RS485 cabling and pin assignment in the system See the RS485 cabling plan poster for the system cabling and pin assignme
20. Sunny WebBox can write data to the SD card flashes orange Sunny WebBox is writing data to the SD card glows orange The inserted SD card is writable available space lt 10 glows red SD card is full off No SD card in the device REPORT glows green no function User Manual SWebBox BEN1 11033 17 Device Overview SMA Solar Technology AG LED name Status Meaning SYSTEM flashes red Sunny WebBox is starting glows red error has occurred in the Sunny WebBox glows green Sunny WebBox is operational POWER glows green Sunny WebBox has power off Sunny WebBox does not have power 5 2 Overview of the Connection Area 4 d SMA AUX ae ul NS ETT Te ele AARAA HE E l Ex D E F G H J K Item Description A Connection for GSM antenna cable optional B Connection for the plug in power supply C Jumper socket J1 D SMACOM E AUXCOM function F Jumper socket J2 G Modem connection H USB connection client no function USB connection host no function J Network connection K SD card slot 18 SWebBox BEN1 11033 User Manual SMA Solar Technology AG Device Overview 5 3 Overview of the LEDs on the Network Connection pu LED Status Meaning A Speed On 100 MB
21. Sunny WebBox connects with Sunny Portal Sunny Portal saves the current address of the Sunny WebBox or your router with which the Internet connection is established If your router is configured accordingly you can access your Sunny WebBox via Sunny Portal In Device overview gt Device characteristics in Sunny Portal you will find the IP addresses with which the Sunny WebBox last established a connection to Sunny Portal The IP address displayed is updated by the Sunny WebBox each time data is transmitted If your network is permanently connected to the Internet your Internet provider may disconnect the connection at regular intervals This usually happens every 24 hours When you establish a new Internet connection your Internet provider will assign a new IP address to your network The Sunny WebBox establishes connections to Sunny Portal via this new IP address The IP address displayed by Sunny WebBox is always up to date Accessing the Sunny WebBox via Sunny Portal after change of IP address When your Internet provider assigns a new IP address to your network Sunny Portal cannot access the Sunny WebBox immediately Before it can be accessed the Sunny WebBox must first send its new IP address to the Sunny Portal The Sunny WebBox transmits the IP address of the network every time data is transmitted Wait until the next data transmission is performed by the Sunny WebBox n i J The router must forward data requests to the
22. System in the user interface Enter the operator name in the Operator name field Select Save The operator name is now set User Manual SWebBox BEN 1 11033 59 Settings SMA Solar Technology AG 10 2 Setting the Communication Type of the PV Plant 1 Select Plant gt Settings in the user interface 2 Select the device communication method in the Interface field SMA COM All Sunny Boys e Sunny Mini Central devices All Sunny Island devices All Sunny Backup devices e Sunny SensorBox e Sunny Central US version only ETHERNET e All Sunny Central devices excluding US version 3 If SMACOM is selected click Save and continue with section 10 2 1 Setting SMA COM page 61 or If ETHERNET is selected click Save and continue with section 10 2 2 Setting ETHERNET page 62 60 SWebBox BEN1 11033 User Manual SMA Solar Technology Settings 10 2 1 Setting SMA COM If the devices of your PV plant are to communicate with the Sunny WebBox via SMA COM you must configure this communication method Data transmission protocols 1 SMA inverters use proprietary protocols for data transmission The inverters have been using the data protocol SMA NET since the year 2000 Older inverters use the data protocol SUNNY NET The SMA NET and SUNNY NET data protocols cannot be used together in a PV plant Select Plant gt Settings in the user interface 2 Selectthe da
23. and the devices connected to the Sunny WebBox For example information on file uploads to Sunny Portal or errors warnings or other information regarding the connected devices can be stored in the event report by the Sunny WebBox To display the events of connected devices the Sunny WebBox accesses the memory of those devices e ltispossible to display the events of connected devices only for SMA inverters of the type Sunny Backup The Sunny WebBox version 1 52 or higher currently supports displaying the events of connected devices for SMA inverters of the type Sunny Backup 1 If you have not configured the settings for retrieving data from the device memory see section 10 8 Retrieving or Requesting Data from the Device Memory page 69 2 Select WebBox gt Events on the user interface The page containing the event report appears on the user interface The Sunny WebBox can display the last 500 events in the report User Manual SWebBox BEN1 11033 49 Managing Plant Data SMA Solar Technology AG 9 Managing Plant Data 9 1 Information on the Plant Data The Sunny WebBox stores the data from all detected devices and provides that data in a variety of formats Various conditions must be met depending on how you want the data to be displayed The following sections specify the conditions and the settings required to display the data 9 2 Plant Presentation in Sunny Portal You can present data from your PV plant in Sunny Portal usi
24. as an installer Select WebBox 7 Info on the user interface Select Factory settings A window containing a security question opens Click Confirm The Sunny WebBox is now reset to its factory settings and switches off the Web server If the POWER LED is green and all other LEDs are red disconnect the plug in power supply from the power outlet Wait 15 seconds Reconnect the plug in power supply to the power outlet The Sunny WebBox will now start with the factory settings Resetting the Sunny WebBox via the Reset Button Beginning with Sunny WebBox version E1 the hole for the Reset button is found on the rear panel of the Sunny WebBox under the upper left foot Only press the reset button when the Sunny WebBox is switched on 1 1 76 If the Sunny WebBox is mounted on a top hat rail remove it from the top hat rail If the Sunny WebBox is mounted directly to a wall push the Sunny WebBox upwards slightly and remove the Sunny WebBox from the top hat rail Resetting specific Sunny WebBox settings Depending on how long you press the Reset button the Sunny WebBox performs the actions listed in the following table Time Action 1 5 seconds Resetting the passwords to the factory setting All other settings event memory network settings modem settings and portal settings will remain intact 5 15 seconds Resetting the network settings to the factory setting All other settings event
25. file to the FTP server Check whether the Sunny WebBox transferred the test file successfully to the FTP server FTP connection test successful check the content of the test file see section 9 5 HTTP Download Via the User Interface page 56 on your FTP server The content of the test file must match the data of your Sunny WebBox FTP connection test failed check the configuration of your FTP server and the Sunny WebBox If necessary you must adjust settings of the FTP server and the Sunny WebBox If you have any questions ask your network administrator and repeat the connection test Select Save The FTP push function is set and has been tested 9 5 HTIP Download Via the User Interface You can download the data collected by the Sunny WebBox via HTTP download This function makes it possible to manually download your collected plant data in CSV or XML format to your computer 1 2 3 56 Select WebBox gt Recording on the user interface Make a selection in the Format field Configure the CSV data format if necessary as described in section 10 7 Configuring the CSV Data Format page 68 Select the required month in the Download field The data for the prior 12 months is available for download via the user interface Select Download A window opens Select Save Choose save location Select Save The data are downloaded The download can take several minutes depending on th
26. in the download area at www SMA de en 9 4 1 Activating Deactivating FTP Push Function ils Select WebBox gt Settings gt Data transmission in the user interface The Data transmission page opens Make a selection in the Use FTP Push service field n n yes The FTP push service is activated Adjust further settings ny no The FTP push service is not activated Select Cancel Enter the URL and port of the FTP server in the FTP server field In the Upload directory field specify the desired file on the FTP server in which the data shall be saved Make a selection in the Use authentication field yes Authentication is needed for the FTP server Adjust further settings no Authentication is not required User name and Password do not have to be entered Proceed to step Enter the data of your FTP server in the User name and Password fields Set the upload frequency see section 10 6 Setting Data Upload page 67 Select Save V The FTP push function is activated deactivated depending on the setting User Manual SWebBoxBEN111033 55 Managing Plant Data SMA Solar Technology AG 9 4 2 Testing the FTP Push Function 9 12 Select WebBox gt Settings gt Data transmission in the user interface The Data transmission page opens Click the test button in the Test FTP connection field The Sunny WebBox sends a test
27. is available every time data is transmitted to Sunny Portal If a new firmware update is available the Sunny WebBox will download and install the firmware update between 12 00 a m and 4 00 a m Automatic firmware update is activated on delivery Automatic firmware update when using the Power Reducer Box e 1 With firmware version 1 52 or higher you can also enable automatic firmware updates if you are using the Sunny WebBox with the Power Reducer Box 11 2 1 Enabling Automatic Firmware Update recommended 1 Select WebBox gt Settings gt Data transmission in the user interface The Data transmission page opens 2 Make a selection in the Automatic firmware updates field n n yes Automatic firmware update is activated ny no Automatic firmware update is deactivated 3 Select Save M Automatic firmware update is activated or deactivated depending on the setting 72 SWebBox BEN1 11033 User Manual SMA Solar Technology Service Functions 11 2 2 Manually Updating the Firmware 1 Select WebBox gt Info on the user interface The System information page opens If a new firmware version is available the new version is displayed 2 If anew version is available select Refresh M The Sunny WebBox downloads and installs the new firmware 11 3 Firmware Update via SD Card Formatting the SD card Only use SD cards which have been formatted with the FAT32 file syste
28. memory modem settings portal settings and passwords will remain intact 15 30 seconds Resets all settings event memory network settings nodem settings Sunny Portal settings and passwords of the Sunny WebBox to the default values The Sunny WebBox deletes the plant data and plant settings completely SWebBox BEN1 11033 User Manual Service Functions SMA Solar Technology AG 2 Insert a pointed object such as a paper clip into the hole and press the reset button M The Sunny WebBox is now reset 11 6 Deleting Device Descriptions 1 109 into the Sunny WebBox as an installer 2 Select WebBox gt Info on the user interface 3 Select Delete device descriptions The unit descriptions of all devices will be erased When the Sunny WebBox is restarted all unit descriptions will be detected again automatically User Manual SWebBox BEN111033 77 Maintenance and Care SMA Solar Technology AG 12 Maintenance and Care 12 1 Maintenance Conduct regular visual inspections of the Sunny WebBox to check for external damage or dirt 12 2 Care NOTICE Damage destruction of Sunny WebBox due to ingress of liquids The Sunny WebBox is not waterproof e Protect the Sunny WebBox from wet conditions clean the Sunny Beam only use a lightly dampened cloth to prevent the penetration of moisture If there is a considerable amount of dirt you can also use a mild non a
29. or Top Hat Rail 41 Logging in and out of the Sunny WebBox 43 Logging into the Sunny WebBox 43 Logging out of the Sunny 44 Operations a2 asia eons CR DEOR REC RR ERR 45 User Interfaces rv mu Dora Eu Rd det E ca 45 Explanation of the Status Symbols 46 Structural View and Device View 46 Overview According to Device Type 47 Overview of a Single Device 47 Detecting 48 Parameterizing 48 Displaying the Event 49 Managing Plant Data 50 Information on the Plant 50 SWebBox BEN1 11033 User Manual SMA Solar Technology Table of Contents 9 2 9 2 1 9 2 2 9 2 3 9 2 4 9 2 5 9 3 9 3 1 9 3 2 9 4 9 4 1 9 4 2 9 5 9 6 9 6 1 9 6 2 10 10 1 10 1 1 10 1 2 10 1 3 10 2 10 2 1 10 2 2 10 3 10 3 1 10 3 2 10 3 3 10 4 10 4 1 10 4 2 User Manual Plant Presentation in Sunny 50 Registering Sunny WebBox in the Sunny 51 Activating Deactivating Data Transmission to Sunny 52 Adjusting the Plant ID for Sunny
30. with corresponding symbols Symbol Explanation This symbol indicates that the inverter is operational and communicates with the go Sunny WebBox This symbol indicates that communication has been established with the Sunny go WebBox but that the inverter has an error 2 This symbol is displayed in the following cases e inverter is unable to communicate with the Sunny WebBox A fault has occurred in the communication with the inverter e tis night time and the inverter is switched off 8 1 2 Structural View and Device View In the structural view and the device view you can access additional data by selecting Plant gt Devices Structural view i ny In the structural view the user interface shows the devices in the order in which they are connected to the data bus WebBox wR38 006 2000333615 wR38 006 2000333649 wR38 006 2000333662 wr3s 006 2000333664 wR38 006 2000333678 wR38 006 2000333698 Refresh Device View In the device view the user interface shows all devices sorted by device type Device types are for example all Sunny Boys The number shown in parentheses indicates the number of devices of the device type WebBox ED Sunny Boy 6 wR38 006 2000333615 wn38 006 2000333649 wn38 006 2000333662 wn38 006 2000333664 wR38 006 2000333678 wn38 006 2000333698 Refresh
31. 76 Press and hold the reset button for 5 15 seconds Set your computer to the Sunny WebBox default settings as described in section 6 4 2 Windows 7 Windows Vista page 22 Sunny WebBox is unable connect via DSL router The DSL routers of some manufacturers can become disconnected when the DSL router switches to energy saving mode Disable the energy saving mode of the DSL router Use the LAN 1 port of the DSL router since the energy saving mode for this port is usually disabled by default 80 SWebBox BEN1 11033 User Manual SMA Solar Technology Troubleshooting Problem Sunny WebBox is unable to connect via the GSM modem Cause The GSM modem settings are not correct Rectification Check the GSM modem settings see section 10 4 1 Testing the Connection page 65 Perform a connection test see section 10 4 1 Testing the Connection page 65 Correct the settings if necessary The SIM card is not enabled for operation Check whether the SIM card is enabled for operation If necessary have the card enabled for operation The GSM modem signal strength is not sufficient Test the GSM modem signal strength see section 10 4 2 Testing the Signal Strength of the GSM Modem page 65 If sufficient reception is not possible in the building use the optimal GSM antenna extension set for outside installation see section 16 Accessories page
32. Detecting Devices All devices i e inverters can be detected at once If you later wish to add additional devices to the PV plant you can detect them using the Sunny WebBox Before beginning detection the communication mode of the PV system has to be set see page 60 E Re detecting devices after changes to the PV plant Devices will need to be re detected if you e Exchange devices in your PV plant e Remove devices from your PV plant Add devices to your PV plant Detection of a PV plant may take several minutes e 1 Depending on the number of devices in your PV plant the detection process might differ in 4 duration If the Sunny WebBox does not signal any progress for more than three minutes cancel the search process To do so click the Cancel button Check that all devices are connected properly to your plant and repeat the detection Select Plant gt Detection on the user interface The Plant detection page opens In the Total number of devices to be detected field enter the number of devices that are connected to the Sunny WebBox Select Start detection The Sunny WebBox starts detecting all inverters and displays its progress Once all devices have been detected the Sunny WebBox displays Device detection finished Select OK M The Plant gt Devices page appears The devices have been detected 8 3 Parameterizing Devices 1 RON 48 On
33. France com SMA Hellas AE www SMA Hellas com SMA Ib rica Tecnolog a Solar S L www SMA lberica com SMA Italia S r l www SMA ltalia com SMA Technology Korea Co Ltd www SMA Korea com
34. G 15 3 Structure of the Config xml File lt xml version 1 0 encoding utf 8 2 gt lt WebBox gt lt Settings gt add key Version value 1 5 gt add key Plant ID value gt add key User ID value Max Mustermann sma de gt lt add key DHCP value false gt add key IP Address value 192 168 0 168 gt lt add key SubNetMask value 255 255 255 0 gt lt add key Gateway value 192 168 0 100 gt lt add key DNS Server value 192 168 0 100 gt lt add key NAT Port value 80 gt lt add key Webserver Port value 80 gt lt add key Webservice Port value 80 gt lt Settings gt lt Export gt lt Export gt lt WebBox gt Setting Meaning Version Sunny WebBox firmware version Plant ID Plant ID for Sunny Portal User ID User ID for Sunny Portal DHCP Displays true when DHCP use is enabled and false when DHCP use is disabled IP address The IP address of the Sunny WebBox as configured by the user or obtained from the DHCP server SubNetMask The subnet mask of the Sunny WebBox as configured by the user or obtained from the DHCP server Gateway The gateway address of the Sunny WebBox as configured by the user or obtained from the DHCP server DNS server The DNS server address of the Sunny WebBox as configured by the user or obtained from the DHCP server 86 SWebBox BEN1 11033 User Manual SMA Solar Technology AG Appendix
35. GSM modem has been installed via SMS The Sunny WebBox reports error type events which persist twice as long as the time set for forming averages for data compression see section 9 6 1 Setting Data Compression page 58 For example if you have set that the Sunny WebBox always forms averages after 15 minutes Sunny WebBox reports error type events which persist for more than 30 minutes The Sunny WebBox does not send warning and disturbance type events per e mail or SMS Additional costs for notification in case of error Depending the selected communication type additional costs may be incurred to you for notification in case of error Ask your service provider about possible additional costs Warning or fault event reports from the Sunny Portal You can configure the Sunny Portal to send you reports on warning or fault events via e mail The e mails can be forwarded to a cell phone via an e mail to SMS message service provider Sunny WebBox settings regarding enabled notification in the event of errors do not affect the event reports you can configure in Sunny Portal Displaying Error Warning and Disturbance Type Events via the user interface The Sunny WebBox enters error warning and disturbance type events in the event report and displays them via the user interface see section 8 4 Displaying the Event Report page 49 SWebBox BEN1 11033 User Manual SMA Solar Technology AG Settings 10 9 2 Enabling Disabling Notification i
36. If the page does not open please refer to section 14 Troubleshooting page 80 Log in as Installer Upon delivery the password for the installer is sma Security in the local network Change the user groups standard passwords in order to prevent unauthorized access SWebBox BEN1 11033 User Manual SMA Solar Technology Commissioning 6 6 Configuring Sunny WebBox for the Local Network 6 6 1 Information on Integrating the Sunny WebBox into a Local Network The next sections describe how to integrate the Sunny WebBox via static network settings into your local network with a router In rare cases further network settings are necessary Examples of further network settings include integrating the Sunny WebBox via DHCP into your network or making the Sunny WebBox accessible via the Internet If this is the case contact your network administrator and refer to section 10 3 Ethernet Network page 62 e Sunny WebBox Assistant 1 It is recommended to use the Sunny WebBox Assistant for the commissioning of the Sunny WebBox and for the integration into a network You can download the Sunny WebBox Assistant on the Internet from www SMA de en Protecting the Ethernet network from external access Emo Protect your Ethernet network through suitable security measures such as a firewall or the allocation of secure passwords 6 6 2 Configuring the Static Network Settings of the Sunny WebBox 1 Select WebBox gt Set
37. L tags Setting Meaning Info Information Created Date of generation Culture Language MeanPublic Data of the mean values Key Name of the element made up of device name serial number of the device and the channel Individual values are separated by a colon Example WR38 006 200033361 5 lpv First The first value prior to the query Load The last value of the query Min Smallest value of the measurement interval Max Largest value of the measurement interval Mean Average value of the measurement interval 88 SWebBox BEN1 11033 User Manual SMA Solar Technology Appendix Base Number of measured values in the interval Period Length of the measurement interval in seconds TimeStamp Time stamp at which the average was calculated 15 6 Sunny WebBox with GSM Modem 15 6 1 Notes on GSM Card Contract In contrast to land line telephones cell phone network providers distinguish between voice and data services For example cell phone network providers provide different telephone numbers for voice and data for GSM devices If both outgoing and incoming data connections are necessary a GSM device will need its own data number for CSD data services The Sunny WebBox does not support other data services A standard SIM card with additional data connectivity has two telephone numbers multi numbering You can apply for additional data connectivity with your service provide
38. M antenna with the supplied bracket 1 Hold the antenna bracket against the wall and mark the holes with a pencil 2 Drillholes with 6 mm diameter at the marked points and insert the screw anchors 3 Attach the antenna bracket to the wall with the screws 4 Connect the antenna cable to the Sunny WebBox M You have now successfully mounted the antenna Mounting a GSM Antenna with the GSM Antenna Extension Set Additional accessories available for the Sunny WebBox e dee gt w O imr Item Quantity Description A 1 Antenna with 10 m antenna cable pre assembled B 1 Antenna bracket C 2 Screws D 2 Screw anchors Hold the antenna bracket against the wall and mark the holes with a pencil 2 Drillholes with 8 mm diameter at the marked points and insert screw anchors 3 Attach the antenna bracket to the wall with the screws 34 SWebBox BEN1 11033 User Manual SMA Solar Technology AG Commissioning 4 Loosen the counternut from the antenna and pass the antenna with the cable into the antenna bracket from the side 5 Insert the antenna into the antenna bracket from above 6 Hold the antenna to prevent the antenna cable from twisting Tighten the antenna counternut using a wrench 7 Connect the antenna cable to the Sunny WebBox M You have now successfully mounted the antenna User Manual SWebBox BEN111033 35 Commissioning SMA
39. MA inverters of the 1 type Sunny Backup The Sunny WebBox version 1 52 or higher currently supports the retrieval of data from the device memory for SMA inverters of the type Sunny Backup The Sunny WebBox allows you to retrieve data from the memory of devices that are supported and have been detected by the Sunny WebBox This data can either be retrieved automatically or requested manually The device memory contains both the error memory and the event memory of the connected devices Data from the event memory can only be requested manually Data from the error memory can either be requested manually or retrieved automatically by the Sunny WebBox If you have enabled automatic retrieval of data from the error memory the Sunny WebBox will monitor the error memory of the connected device and automatically request error data whenever changes are made Regardless of which transmission method automatic or manual is being used device memory data is organized chronologically in the event report of the Sunny WebBox You can view the event report on the Sunny WebBox user interface see section 8 4 Displaying the Event Report page 49 10 8 1 Activating Deactivating Automatic Data Retrieval from Error Memory 1 Select WebBox gt Recording gt Device memory in the user interface 2 Toenable automatic retrieval of data from the error memory select yes from the Automatically retrieve data from error memory field or To disable this
40. Observe the minimum clearances to walls other devices or objects as shown in the diagram in order to guarantee sufficient heat dissipation Do not cover the Sunny WebBox The distance from the Sunny WebBox to the inverters may not be greater than the maximum permitted distance of the selected communication type Please note the specifications in the respective sections During installation make sure there is optimal reception for the transmission paths Please note the specifications in the respective sections SWebBox BEN1 11033 User Manual SMA Solar Technology Commissioning 6 3 Connecting the Sunny WebBox Directly to the Computer 1 Connect the Sunny WebBox with the blue network cable crossover cable to the computer see The connection of the computer is normally indicated by the same symbol as the Sunny WebBox network connection If necessary refer to the computer manual Recommendation on network cabling e 1 If the supplied network cable is too short please observe the following network cable requirements e You will need a crossover cable Use a cable of type Cat5 or higher Use a shielded cable Fora total length of no more than 100 m observe the guidelines for structured cabling as described in EIA TIA 568 ISO IEC 11801 and or EN 50173 cable for fixed layout at least AWG24 e Fora cable with no more than 50 m total length a AWG26 7 cable may be used 2 Connect the plug in powe
41. SMA Solar Technology AG Any internal company copying of the document for the purposes of evaluating the product or its correct implementation is allowed and does not require permission Exclusion of liability The general terms and conditions of delivery of SMA Solar Technology AG shall apply The content of these documents is continually checked and amended where necessary However discrepancies cannot be excluded No guarantee is made for the completeness of these documents The latest version is available online at www SMA de or from the usual sales channels Guarantee or liability claims for damages of any kind are excluded if they are caused by one or more of the following Damages during transportation Improper or inappropriate use of the product Operating the product in an unintended environment Operating the product whilst ignoring relevant statutory safety regulations in the deployment location Ignoring safety warnings and instructions contained in all documents relevant to the product Operating the product under incorrect safety or protection conditions Altering the product or supplied software without authority The product malfunctions due to operating attached or neighboring devices beyond statutory limit values n case of unforeseen calamity or force majeure The use of supplied software produced by SMA Solar Technology AG is subject to the following conditions SMA Solar Technology AG rejects any liabi
42. Sunny WebBox To access the Sunny WebBox via Sunny Portal your router must be configured to forward all data requests from Sunny Portal to the Sunny WebBox If you are denied access check your router settings User Manual SWebBox BEN 111033 53 Managing Plant Data SMA Solar Technology AG 9 3 Integrated FTP Server The Sunny WebBox is equipped with an integrated FTP server The FTP server allows you to access CSV files or compressed XML files In order to use the FTP server you must first assign the respective read and write access rights for the FTP server on the Sunny WebBox 9 3 1 Defining Read and Write Access Rights for the FTP Server 1 Select WebBox gt Settings gt Security in the user interface 2 Make a selection in the FTP Server field Read write You have read and write access rights on the integrated FTP server Read only You only have read access rights on the integrated FTP server off The integrated FTP server is deactivated 3 Select Save M The FTP server is configured You can access the FTP server via the Web browser for example 9 3 2 Accessing FTP Server via the Web Browser To access the Sunny WebBox from your Web browser e g Internet Explorer perform the following steps 1 Star your Web browser i User name for logging into the Sunny WebBox To log into the FTP server of the Sunny WebBox you can choose either user or installer
43. TRUE RR 63 Enable Modem 64 Testing the Connection 2 eer ELEM EHE eem eset 65 Testing the Signal Strength of the GSM Modem 65 SWebBoxBEN111033 5 Table of Contents SMA Solar Technology AG 10 4 3 10 5 10 5 1 10 5 2 10 6 10 7 10 8 10 8 1 10 8 2 10 9 10 9 1 10 9 2 11 11 1 11 2 11 2 1 11 2 2 11 3 11 4 11 5 11 6 12 12 1 12 2 13 13 1 13 2 13 3 Terminating a 65 Ensuring Access 5 66 Sfrength of Passwords csset a EEE ai 66 Change Password seed ER QUE aa E N ERG E dite 66 Setting Data 67 Configuring the CSV Data 68 Retrieving or Requesting Data from the Device Memory 69 Activating Deactivating Automatic Data Retrieval from Error Memory 69 Manually Requesting Data from the Error or Event Memory 69 Notification in Case of Ertetu uos de dedu s ace d 70 Notes on Notification in Case 70 Enabling Disabling Notification in Case 71 Service 5 72 Information on Firmware Updates 72 Firmware Update via Sunny 72 Enabling Automatic Firmware Update recommended
44. Technology Safety 3 Safety 3 1 Appropriate Usage The Sunny WebBox is a data logger that records logs and makes available the data of a PV plant The Sunny WebBox can receive the requirements of the utility operator via the Power Reducer Box and forward them to the inverters in the PV plant The Sunny WebBox is suitable for monitoring PV plants of any size The data collected by the Sunny WebBox may deviate from the data provided by the electricity meter The Sunny WebBox data must not be used for billing purposes 3 1 1 Target Group The Sunny WebBox is intended for private and industrial use When you log in to the Sunny WebBox there are 2 user groups at your disposal Installer and User The Installer user group comprises only qualified personnel who are authorized to make changes to network parameters for the connected devices Only the installer may carry out the Sunny WebBox commissioning 3 1 2 Certified Countries The Sunny WebBox is certified for the following countries Australia Belgium Germany France Greece Great Britain Italy Korea The Netherlands Austria Portugal Switzerland Spain the Czech Republic the United States of America User Manual SWebBox BEN 1 11033 13 Safety SMA Solar Technology AG 3 2 Safety Instructions Follow all operating and safety instructions in this manual Failure to follow these instructions could result in damage to the device and cause personal injury General
45. You can stop the Sunny WebBox in one of the following ways Stopping the Sunny WebBox via the user interface Stopping the Sunny WebBox by removing the plug in power supply from the socket Stopping the Sunny WebBox via the User Interface 1 109 into the Sunny WebBox as an installer 2 Select WebBox gt Info on the user interface 3 Select Stop System A window containing a security question opens 4 Click Confirm The Sunny WebBox quits all programs and switches off the Web server 5 If the POWER LED is green and all other LEDs are red disconnect the plug in power supply from the power outlet M The Sunny WebBox has been stopped Stopping the Sunny WebBox by removing the plug in power supply from the socket Loss of data when disconnecting the Sunny WebBox from the power supply 1 Do not remove the Sunny WebBox plugin power supply from the socket when the MEMORY LED light is flashing orange 1 Remove the plugin power supply from the socket M The Sunny WebBox has been stopped 74 SWebBox BEN1 11033 User Manual SMA Solar Technology Service Functions 11 5 Resetting the Sunny WebBox During resetting specific Sunny WebBox settings are returned to the factory setting If you only wish to restart the Sunny WebBox without resetting the settings see section 11 4 Stopping the Sunny WebBox page 74 Data backup I Before you reset the Sunny WebBox take note when necessary of all set
46. and the connected device see respective manuals User Manual SWebBox BEN1 11033 83 Troubleshooting SMA Solar Technology AG Problem Events in the event report do not appear in the language you selected Cause The text messages for events in the connected device are not in the language yov selected Rectification none After a Sunny WebBox is replaced Sunny Portal contains two plants with the same name A Sunny WebBox that is supplied as a replacement device logs into Sunny Portal with a new plant identifier Sunny Portal creates a new plant for this plant ID even if you gave the plant the same name Assign the plant identifier of the old system to the replacement device see section 9 2 3 Adjusting the Plant ID for Sunny Portal page 52 In the replacement device enter the e mail address of a user who has Sunny Portal administrator rights to the plant In Sunny Portal delete the new plant the replacement device created Sunny WebBox unable to detect an inserted SD card External storage is disabled in the Sunny WebBox settings Enable external storage in the Sunny WebBox settings see section 9 6 Storing Recorded Data on an SD Card page 57 The SD card is not formatted with the FAT32 file system Format the SD card with the FAT32 file system The Sunny WebBox does not support SD cards with storage capacities of over 2 GB or SDHC cards
47. bBox gt Settings gt Data trans on the Web interface in the Interface field 1 2 64 Select WebBox gt Settings gt Modem on the user interface Make a selection in the Allow modem access field ves The Sunny WebBox can be accessed over a dialup connection Adjust further settings no The Sunny WebBox cannot be accessed over a dial up connection Enter the IP address at which the Sunny WebBox can be accessed via a dial up connection in the IP address field Select the number in Pick up after ring tone field if the Sunny WebBox should establish the connection Select Save Whether the Sunny WebBox can or cannot be accessed via a dial up connection will depend on the settings SWebBox BEN1 11033 User Manual SMA Solar Technology Settings 10 4 1 Testing the Connection 1 Select WebBox gt Settings gt Modem on the user interface 2 Select Connection tesi M A successful connection test means that all settings are correct If the connection test was not successful check the modem settings see section 6 7 Configuring the Sunny WebBox for Modem Operation page 29 Perform the connection test once again 10 4 2 Testing the Signal Strength of the GSM Modem 1 Select WebBox gt Settings gt Modem on the user interface 2 Select Signal strength M The signal strength is displayed A signal strength of at least 35 is necessary to ensure secure communication wi
48. brasive non corrosive cleaning agent 78 SWebBox BEN1 11033 User Manual SMA Solar Technology AG Decommissioning 13 Decommissioning 13 1 Disassembling the Sunny WebBox DANGER Risk of lethal electric shock when opening the inverter All work on the inverter may only be carried out by an electrically skilled person Disconnect the inverter on the AC and DC sides as described in the inverter manual 1 Stop the Sunny WebBox as described in section 11 4 Stopping the Sunny WebBox page 74 2 If an SD card is in the SD card slot of the Sunny WebBox remove it Disconnect the DC plug connector of the plug in power supply from the Sunny WebBox 4 If the Sunny WebBox is connected to the telephone network via a modem connection disconnect the telephone cable from the Sunny WebBox 5 If the Sunny WebBox is connected directly to a computer or a local network via the Ethernet connection disconnect the Ethernet cable from the Sunny WebBox 6 Remove the RS485 plug from the Sunny WebBox 7 If the Sunny WebBox is mounted on a top hat rail push the enclosure of the device slightly upwards and remove the Sunny WebBox from the rail 8 If the Sunny WebBox is mounted directly to a wall push the Sunny WebBox slightly upwards and remove it from the wall M The Sunny WebBox has been dismounted 13 2 Packaging the Sunny WebBox When returning the device to us use packaging that adequately protects the device from
49. connection speed Off 10 MB connection speed B Link Activity On Connection link established Flashing The Sunny WebBox is currently transmitting or receiving data activity Off No connection established User Manual SWebBox BEN 111033 19 Commissioning SMA Solar Technology AG 6 Commissioning 6 1 Information on Starting up the Device Starting up the Sunny WebBox entails the following steps Connect the Sunny WebBox directly to the computer see page 21 Configure network settings on the computer see page 22 Configure Sunny WebBox for the local network see page 27 and or configure Sunny WebBox for modem operation see page 29 Connect the Sunny WebBox to the inverter see page 36 Set the PV plant communication mode see page 60 and detect the PV plant devices see page 48 6 2 Mounting Installation Location Requirements Please note the following information on the mounting installation location of the Sunny WebBox 20 The Sunny WebBox is suited only for mounting indoors The ambient temperature must be between 20 and 65 The maximum cable length of the entire R2485 communication bus is 1 200 m The maximum permitted network cable length is 100 m per segment The maximum permitted telephone cable length is 200 m The Sunny WebBox requires an outlet with a grid voltage of 100 200 V Protect the Sunny WebBox from dust wet conditions corrosive substances and vapors
50. d for installer user group sma 1 Start Web browser e g Internet Explorer 2 Type the IP address of the Sunny WebBox into the address bar and press Enter The Sunny WebBox login page opens If the page does not open refer to section 14 Troubleshooting page 80 3 Sele 4 Ente 5 Sele User Manual E Power 15 25 kW amy Daily yield Wi Hu Total yield Wh dl Language English Password ct the desired language in the Language field r the password in the Password field ct Login The Sunny WebBox start page appears SWebBox BEN1 11033 43 Logging in and out of the Sunny WebBox SMA Solar Technology AG 7 2 Logging out of the Sunny WebBox Always log out from the Sunny WebBox when you finish your work on the Sunny WebBox To do so select Logout If you only close the Web browser you will not be logged out of the Sunny WebBox 44 SWebBox BEN1 11033 User Manual SMA Solar Technology AG 8 Operation 8 1 User Interface Operation The Sunny WebBox is operated via an integrated user interface The figure below depicts the user interface start page Plants Devices Logout D inm p WebBox f Quna8 006 2000333615 f wn3s 006 2000333649 f wn38 006 2000333662 f wn38 006 2000333664 wn38 006 2000333678 2 Refresh Security advice Password not secure Pow
51. damage during transport use the original packing if possible 13 3 Disposing of the Sunny WebBox Dispose of the Sunny WebBox at the end of its service life in accordance with the disposal regulations for electronic waste which apply at the installation site at that time Alternatively send it back to SMA with shipping paid by sender and labeled ZUR ENTSORGUNG FOR DISPOSAL User Manual SWebBox BEN 1 11033 79 Troubleshooting 14 Troubleshooting SMA Solar Technology AG Problem The Sunny WebBox is not available via the user interface Cause The network connection of the Sunny WebBox has been interrupted Rectification Make sure the Sunny WebBox is connected to the network Check the network cable and all the connections of the Sunny WebBox and the computer The network settings of the computer do not match the network settings of the Sunny WebBox Determine the network settings of the Sunny WebBox see section 15 2 Determining the Network Settings of the Sunny WebBox page 85 Configure your computer based on the Sunny WebBox network settings see section 15 2 Determining the Network Settings of the Sunny WebBox page 85 Check the settings of your router Check your Web browser settings If necessary set an exception for a proxy server Reset the network settings of the Sunny WebBox via the Reset button see section Resetting the Sunny WebBox via the Reset Button page
52. data to Sunny Portal Data transmission is deactivated Configure data transmission to the Sunny Portal see section 9 2 1 Registering Sunny WebBox in the Sunny Portal page 51 Check the specified plant name and e mail address You may need to register an account on the Sunny Portal again Contact the SMA Serviceline The data upload to Sunny Portal via the analog or GSM modem fails repeatedly Incorrect Internet Service Provider data Check the entered data of your Internet Service Provider 82 SWebBox BEN1 11033 User Manual SMA Solar Technology Troubleshooting Problem Sunny WebBox does not transmit data via FTP push The NETCOM LED glows red Cause The FTP push function is deactivated Rectification Activate the FTP push function of the Sunny WebBox see section 9 4 FTP Push Function page 55 You are not connected to the Internet Reestablish Internet access If necessary contact your Internet Service Provider The Sunny WebBox FTP push function is not set correctly Check that the server address the user name and the password are set correctly in the FTP push settings see section 9 4 FTP Push Function page 55 Check whether the user has write authorizations to the server s upload directory see section 9 4 FTP Push Function page 55 Check whether the server port is set fo the correct value see section 9
53. e 67 Select Yes in the Use Sunny Portal field The plant identifier will be entered automatically e In general you do not have to change the preset number in the Plant identifier field The Sunny Portal uses the number is a unique identifier for the plant If you have not yet registered at Sunny Portal the Sunny WebBox will automatically enter the preset plant identifier in Sunny Portal after the first successful data upload Sunny Portal sends the login data to the e mail address you entered in the Operator e mail field You are now registered at Sunny Portal In case you have already registered at Sunny Portal with the same plant which can be for example the case when exchanging the data logger you have to adjust the plant identifier in the Plant identifier field see section 9 2 3 Adjusting the Plant ID for Sunny Portal page 52 7 Enter your e mail address in the Operator e mail field Sunny Portal then sends your access data to the e mail address entered 8 Make a selection in the Use Proxyserver field and if necessary enter the IP address and the port of the proxy server in the Proxyserver address field 9 Make a selection in the Use authentication field n n yes Authentication is needed for the proxy server Adjust further settings NAI no The proxy server does not require authentication User name and Password do not have to be entered Continue with step 10
54. e Sunny WebBox to the RS485 communication bus Order number for SMA communication cable outdoor COMCAB OUDboox Order number for SMA communication cable indoor COMCAB INboox available in the following lengths xxx 100 m 200 m 500 m 1 000 m available in the following lengths xxx 100 m 200 m 500 m 1 000 m User Manual SWebBoxBEN111033 95 Technical Data 17 Technical Data 17 1 Sunny WebBox Mechanical Data SMA Solar Technology AG Width x height x depth 255 mm x 130 mm x 57 mm Weight 750g Power Supply Typical power consumption AW Maximum power consumption 10 W Environmental Conditions Ambient temperature 20 C 65 C Relative air humidity 5 95 non condensing Degree of protection IP20 Mounting location Indoors Degree of protection according to DIN 60529 Communication Inverters other than Sunny Central RS485 maximum 50 inverters Sunny Central RS485 10 100 Mbit Ethernet maximum 50 inverters Computer 10 100 Mbit Ethernet Modem Analog GSM RS485 communication range 200m Ethernet communication range 100 m optional Other Languages for the software user interface German English French Italian Spanish Greek Korean Portuguese Czech Dutch Internal ring buffer 8 MB Additional memory via SD memory cards 128 MB 512 MB 1 GB 2 GB
55. e data volume SWebBox BEN1 11033 User Manual SMA Solar Technology AG Managing Plant Data 9 6 Storing Recorded Data on an SD Card In addition to the internal ring buffer the Sunny WebBox can also store data on an SD card e SD Card Compatibility 1 To ensure that the SD card is functioning properly use SD cards available from SMA Compatibility with all SD cards available on the market cannot be guaranteed The Sunny WebBox does not support SD cards with storage capacities of over 2 GB or SDHC cards x n i J Formatting the SD card Only use SD cards which have been formatted with the FAT32 file system The Sunny WebBox converts the SD card s file system to TFAT in order to increase data security If you wish to clear the SD card you must format the SD card a computer with the FAT32 file system Select WebBox gt Settings gt Security in the user interface 2 Make a selection in the External memory field Enable Plant data is saved on the SD card Disable No plant data is saved on the SD card Insert the SD card into Sunny WebBox SD card slot M The SD card is configured The Sunny WebBox will now save data to the SD card Dataloss when removing the SD card Do not remove the SD card while the MEMORY LED is flashing green or orange This can damage the file system of the SD card and lead to data loss Depending on the amount of data the saving proces
56. e is too short please observe the following network cable requirements Use a cable of type Cat5 or higher e Use a shielded cable Fora total length of no more than 100 m observe the guidelines for structured cabling as described in EIA TIA 568 ISO IEC 11801 and or EN 50173 cable for fixed layout at least AWG24 Fora cable with no more than 50 m total length a AWG26 7 patch cable may be used 11 Connect the plug in power supply to the Sunny WebBox and plug it into the socket see M The Sunny WebBox starts As soon as the SYSTEM and POWER LEDs glow green the Sunny WebBox has started up and is ready for operation The start up procedure can take up to 90 seconds Ifthe SYSTEM or POWER LEDs do not glow green please refer to section 14 Troubleshooting page 80 e Resetting the computer to the network settings Reset your computer to its original network settings so that it can be accessed over the local network whenever necessary see section 22 M The user interface of the Sunny WebBox is now available via the new IP address 28 SWebBox BEN1 11033 User Manual SMA Solar Technology AG Commissioning 6 7 Configuring the Sunny WebBox for Modem Operation 6 7 1 Information on Configuring the Sunny WebBox with an Analog or GSM Modem The following sections describe how to connect and configure the Sunny WebBox to the telephone network or GSM network with an analog or GSM modem Configuration enta
57. ection in the Send error as SMS message field yes The Sunny WebBox informs you via SMS when an error type event occurs The input field for the call number will appear Continue with step 9 no Notification via SMA is deactivated Continue with step 10 If a GSM modem is installed on your Sunny WebBox enter the telephone number for SMS message notification and select test The Sunny WebBox sends a test e mail to the telephone number entered Select Save Notification in case of error is activated SWebBox BEN1 11033 71 Service Functions SMA Solar Technology AG 11 Service Functions 11 1 Information on Firmware Updates You have the option of updating the Sunny WebBox firmware The firmware can be updated with or without access to Sunny Portal When the Sunny WebBox firmware is updated all the settings and data will be saved You can update the Sunny WebBox firmware in the following ways e Firmware update via Sunny Portal e Firmware update via SD card e The user interface is temporarily unavailable During the update the Sunny WebBox restarts and you cannot access the Sunny WebBox for a brief period 6 Do not disconnect the Sunny WebBox from the power supply during the update process 11 2 Firmware Update via Sunny Portal If the Sunny WebBox has portal access you can choose to have the firmware updated automatically or manually The Sunny WebBox checks whether a new firmware version
58. ection name opens Enter a connection name and click Next V The Phone number to dial window opens Enter the number of your Sunny WebBox and select Next Enter O before the telephone number if your computer is connected to a telephone system which requires you to first press O before connecting to outside lines V The Connection Availability window opens Select the access rights for the connection If you are not certain select All users Select Next The Internet Account Information window opens Enter User name either User or Installer The user group selection does not affect the access rights to the Sunny WebBox Enter the password Select Next A summary of the selections you made appears Select Finish The dial up connection set up has been completed The computer establishes a connection SWebBox BEN1 11033 User Manual SMA Solar Technology Accessories 16 Accessories 16 1 Outdoor GSM Antenna The outdoor GSM antenna allows you to connect the Sunny WebBox to the GSM network The prefabricated cable length is 10 m Order number SWB OUTANGSM 100 16 2 SD Cards As an alternative to the internal ring buffer you can also store data from the Sunny WebBox on an SD card Order number for SD card with 1 GB of memory SD Card 1 GB Order number for SD card with 2 GB of memory SD Card 2 GB 16 3 5485 Communication Cable With the RS485 communication cable you can connect th
59. ed by qualified personnel e Avoid coming into contact with components connections and plug contacts g P plug e Ground yourself before working on the device 1 Using a Phillips screwdriver unscrew the 4 screws N at the rear and store them in a safe place 2 Turnthe Sunny WebBox so that the lid faces upwards 3 Remove the lid of the Sunny WebBox and store it in a safe place SWebBoxBEN111033 91 User Manual SMA Solar Technology AG Appendix 4 Remove the old SD card from the Sunny WebBox 5 Insert new SIM card in the Sunny WebBox 6 Position the lid of the Sunny WebBox on the enclosure and screw it into place M The SIM card is replaced 92 SWebBox BEN111033 User Manual SMA Solar Technology Appendix 15 6 6 Accessing Sunny WebBox via Integrated Analog Modem This section describes how to access your Sunny WebBox from any computer with a modem via the integrated modem The computer must be equipped with an analog modem or an ISDN modem with CAPI driver e IP addresses assigned to Sunny WebBox and modem The Sunny WebBox is assigned the IP address 192 168 0 168 in your network The modem on the receiver is assigned the IP address 192 168 0 169 in your network These IP addresses may not be assigned to other devices in your computer s network 1 Install and connect the computer modem to the telephone network as described in modem s user manual 2 Start Internet Explor
60. er Home WebBox Plant Devices 13 417 kW Energy today 9 Wh Energy total 0 whl Item Description A Navigation bar B Structural view or device view Contents section D Logout button E Hardware version and firmware version Once you are logged into the Sunny WebBox you can access the various pages using the navigation bar A For example this area allows you to configure the network or change the inverter parameters Elements such as the logout button and the hardware and firmware version of the Sunny WebBox can be viewed or used on every page The navigation bar is always available The submenu changes depending on which main menu item is selected On the start page of the Sunny WebBox there is an overview of the current output the previous daily yield and the previous total yield of all the connected inverters In general there are two different areas in the Web interface where settings can be configured Settings that affect the Sunny WebBox and Sunny Portal and settings that affect the PV plant User Manual SWebBox BEN 1 11033 45 Operation SMA Solar Technology AG 8 1 1 Explanation of the Status Symbols This section explains the meanings of the various status symbols in the Web interface of the Sunny WebBox The symbol of a Sunny Boy appears in each of the following examples The Sunny WebBox user interface shows other devices in the PV plant
61. er on the computer In Internet Explorer select Tools gt Internet Options The Internet Options window opens Select the Connections tab Select LAN Settings 6 If there is no checkmark in the Use a proxy server for your LAN box continue to section Configure dialup connection 7 If there is a checkmark in the Use a proxy server for LAN box click Advanced 8 Add 192 168 at the end of the entry in the Do not use proxy server for addresses beginning with field Use semicolons to separate multiple entries 9 Select OK in the Proxy Settings window 10 Select OK in the Local Area Network LAN Settings window 11 Select OK in the Internet Options window V Internet Explorer is now configured User Manual SWebBoxBEN111033 93 Appendix SMA Solar Technology AG Establishing a Dial Up Connection Using Windows XP as an Example 1 11 12 94 In Windows go to Start gt Settings gt Network Connections and then select New Connection from the File menu The New Connection Wizard window opens Select Next A window for selecting the network connection type opens Select Connect to the Internet and click Next Select Set up my connection manually and click Next A window for selecting the Internet connection opens Select Connect using a dial up modem and click Next Make the same selection when connecting via ISDN A window for entering the conn
62. errors and changes The above information only applies to Germany Status as of 2010 07 01 15 6 4 Retrofitting the SIM Card This section describes how to retrofit an SIM card You only need to retrofit a SIM card if you ordered the following Sunny WebBox SUNNYWEBBOX x5xx integrated GSM modem without an integrated SIM card J N NOTICE Electrostatic discharges ESD may damage or destroy the Sunny WebBox Installation work on the Sunny WebBox may only be performed by qualified personnel Avoid coming into contact with components connections and plug contacts e Ground yourself before working on the device 1 Using a Phillips screwdriver unscrew the 4 screws at the rear and store them in a safe place 2 Turnthe Sunny WebBox so that the lid faces upwards 3 Remove the lid of the Sunny WebBox and store it in a safe place 90 SWebBox BEN1 11033 User Manual SMA Solar Technology AG Appendix Insert the SIM card into the Sunny WebBox 4 M 7 N N 5 Position the lid of the Sunny WebBox on the enclosure and screw it into place The SIM card is retrofitted 15 6 5 Replacing the SIM card This section describes how to replace a SIM card if you want to install the SIM card of your new cell phone network provider J N NOTICE X Jt E Electrostatic discharges ESD may damage or destroy the Sunny WebBox Installation work on the Sunny WebBox may only be perform
63. function select no default setting 3 Select Save The error memory settings are now saved 10 8 2 Manually Requesting Data from the Error or Event Memory p It is not possible to request data from the event memory and the error memory at the same 1 time Wait until the status of Sunny WebBox is Idle before requesting data from the device memory 1 Select WebBox gt Recording gt Device memory in the user interface 2 To begin manual retrieval of data from the error memory select request from the Manually requesting fault memory field 3 To begin manual retrieval of data from the event memory select request from the Manually requesting event memory field M The Sunny WebBox is now configured to retrieve data from the selected device memory User Manual SWebBox BEN1 11033 69 Settings SMA Solar Technology AG 10 9 Notification in Case of Error 10 9 1 Notes on Notification in Case of Error The Sunny WebBox can notify you by e mail when an error event occurs Internet connection is required for this feature If your Sunny WebBox comes with a GSM modem you can also be notified via SMS This allows you to react rapidly to failures in your PV plant and minimize downtime i J 70 Sunny WebBox reports an error event after two intervals of data compression If you have activated the error alarms the Sunny WebBox will send error events via e mail and if a
64. he Computer Information on Network Settings on Windows 7 Windows Windows XP Windows 2000 SWebBox BEN 1 11033 Table of Contents Table of Contents SMA Solar Technology AG 6 5 6 6 6 6 1 6 6 2 6 7 6 7 1 6 7 2 6 7 3 6 7 4 6 7 5 6 8 6 8 1 6 8 2 6 9 7 7 1 7 2 8 8 1 8 1 1 8 1 2 8 1 3 8 1 4 8 2 8 3 8 4 9 1 Logging in to the Sunny WebBox for the First Time 25 Configuring Sunny WebBox for the Local Network 27 Information on Integrating the Sunny WebBox into a Local Network 27 Configuring the Static Network Settings of the Sunny WebBox 27 Configuring the Sunny WebBox for Modem Operation 29 Information on Configuring the Sunny WebBox with an Analog or GSM d Gant 29 Connect Modem Cable or GSM 29 Configuring the Modem Settings for the Sunny WebBox 32 Determining the Mounting Installation Location for the GSM Version 33 Mounting a GSM Antenna with a Bracket or Extension Set 33 Connecting the Sunny WebBox to the Inverter 36 Connecting the Sunny WebBox to a Sunny 36 Connecting the Sunny WebBox to RS485 Communication Bus 37 Mounting the Sunny WebBox Wall
65. ield Public virtual HTTP port enter the port enabled in the router for HTTP access This port allows the web server of the Sunny WebBox to be accessed via the Internet 2 Inthe Webserver port field enter the port over which the Web server of the Sunny WebBox can be reached User Manual SWebBoxBEN111033 63 Settings SMA Solar Technology AG In the Webservice field enter the port which the Sunny WebBox uses to data to the Sunny Portal and which loads the Sunny WebBox firmware updates Select yes in the Use Modbus field to use the Modbus protocol for Sunny WebBox communication If you activate the Modbus protocol then unauthorized access to the Sunny WebBox is possible In this case users without a password will be able to access the spot values of supported devices and change the Sunny WebBox system time orSelect no in the Use Modbus field to deselect the Modbus protocol for Sunny WebBox communication Enter the port in the Modbus port field which the Sunny WebBox should use to communicate via the Modbus protocol Port 502 is the default port here Select Save The Ethernet network of the Sunny WebBox is now configured 10 4 Enable Modem Dialup With this function you can enable modem dialup via a dial up connection to the Sunny WebBox This setting does not affect how data is transferred to Sunny Portal via a modem You can configure transmission to Sunny Portal in the user interface via We
66. ils the following steps Connect the modem cable or GSM antenna see page 29 Configure the modem settings of the Sunny WebBox see page 32 e Determine the mounting installation location for the GSM version see page 33 Mount GSM antenna with the bracket or extension set see page 33 6 7 2 Connect Modem Cable or GSM Antenna Depending on the ordered version of your Sunny WebBox carry out the steps in the corresponding section e Fora Sunny WebBox with analog modem see section Connecting the Sunny WebBox to the telephone network via modem cable page 29 Fora Sunny WebBox with GSM modem see section Connecting the GSM antenna to a Sunny WebBox page 31 Connecting the Sunny WebBox to the telephone network via modem cable Recommendations for telephone network cabling e 1 If the provided telephone cable is not long enough observe the following instructions when purchasing a new one since the cable length and quality can adversely affect the signal quality e Use a standard high quality cable The telephone plug on both ends is an RJ11 Western plug e maximum permitted cable length for analog telephones is 200 m User Manual SWebBoxBEN111033 29 Commissioning Insert one plug of the supplied modem cable into the Sunny WebBox modem connection Connect the Sunny WebBox to the telephone connection RJ11 socket Insert the end of the modem cable into the RJ11 socket TAE or TAE N teleph
67. ing the Reset button Sunny WebBox has been replaced with another Sunny WebBox e Sunny WebBox attempts to add a plant to Sunny Portal that is already registered Perform the following steps to adjust the plant ID of the Sunny WebBox for Sunny Portal Log into Sunny Portal www SunnyPortal com Go to Configuration gt Plant properties on the Sunny Portal page Copy the plant ID to the clipboard Log in to your Sunny WebBox as a user installer Select WebBox gt Settings gt Data transmission in the user interface Paste the plant identifier from the clipboard into the Plant identifier field 1 2 3 4 5 6 Delete the content of the Plant identifier field 7 8 Select Save The plant ID for Sunny WebBox is adjusted to Sunny Portal 52 SWebBox BEN1 11033 User Manual SMA Solar Technology Managing Plant Data 9 2 4 Deleting the Sunny Portal Buffer 1 Log into your Sunny WebBox as an installer 2 Select WebBox gt Info on the user interface 3 Select Delete in the Sunny Portal Buffer Load field M The Sunny Portal buffer is deleted 9 2 5 Accessing the Sunny WebBox via Sunny Portal Using Sunny Portal you can access your Sunny WebBox via the Internet No access to the Sunny WebBox via Sunny Portal via an analog or GSM modem e 1 If the Sunny WebBox transmits its data to Sunny Portal via a modem you cannot access the Sunny WebBox via Sunny Portal Every time the
68. ing the Sunny WebBox to dynamic IP address assignment check your DHCP server The DHCP server must extend the lease of the assigned IP address If the DHCP server assigns a new IP address after the lease has expired we do not recommend using the DHCP server DHCP servers can normally list all devices to which you have assigned an IP address You can now identify the Sunny WebBox based on your MAC address The MAC address of your Sunny WebBox is located on the type plate and the WebBox gt Info page Select WebBox gt Settings gt Network in the user interface Select Dynamic DHCP in the Obtain IP address field Select Save Under DHCP select Yes in the Activated field in order to receive the network settings Boo qoc dynamically assigned 5 Select Save M The Sunny WebBox obtains the network settings automatically via the DHCP server 10 3 3 Network Ports The Sunny WebBox uses four network ports for the various services If these ports are reserved for other applications in your network you can change the ports as follows Adjusting the network ports 1 Test the access to the Sunny WebBox Web server before you change the Public virtual HTTP pori setting of the Sunny WebBox In most cases the settings do not have to be changed manually as the router automatically forwards the queries to the correct ports via the network Before adjusting the ports contact your network administrator 1 In the f
69. ited or no connectivity 7 Enterthe following static network settings in the ais MTM Internet Protocol TCP IP Properties window aai i i i Y IP settings assigned ically i k Activate the field Use the following IP address E the appropriate IP settings Enter 192 168 0 100 in the IP address field Obtain an IP address automatically Enter 255 255 255 0 in the Subnet mask field Use the folowing IP address IP address 192 168 0 100 Delete any entries in the Default gateway 95 55 25 0 Preferred DINS server and Alternate DNS Default gateway server boxes Obtain DNS server address automaticaly Use the following DNS server addresses 3j Select OK s server pa e f emule DNS server punc 9 In the Local Area Connection Properties window HUS select OK EEG M The computer is set to the network settings of the Cancel Sunny WebBox 24 SWebBox BEN1 11033 User Manual SMA Solar Technology AG Commissioning 6 5 Logging in to the Sunny WebBox for the First Time The Sunny WebBox distinguishes between 2 user groups user and installer The two user groups are distinguished by two different passwords If the password is the same for both user groups you will be logged in as the installer In order to prevent two users making changes at the same time only one user can ever be logged on to the Sunny WebBox at a time The u
70. lity for direct or indirect damages arising from the use of software developed by SMA Solar Technology AG This also applies to the provision or non provision of support activities Supplied software not developed by SMA Solar Technology AG is subject to the respective licensing and liability agreements of the manufacturer SMA Factory Warranty The current guarantee conditions come enclosed with your device These are also available online at www SMA de and can be downloaded or are available on paper from the usual sales channels if required Trademarks All trademarks are recognized even if these are not marked separately Missing designations do not mean that a product or brand is not a registered trademark The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG Inc and any use of such marks by SMA Solar Technology AG is under license SMA Solar Technology AG Sonnenallee 1 34266 Niestetal Germany Tel 49 561 9522 0 Fax 49 561 9522 100 www SMA de E Mail info SMA de 2004 to 2011 SMA Solar Technology AG All rights reserved User Manual SWebBox BEN 1 11033 99 SMA Solar Technology SMA Solar Technology AG www SMA de SMA America LLC www SMA America com SMA Technology Australia Pty Ltd www SMA Australia com au SMA Benelux SPRL www SMA Benelux com SMA Beijing Commercial Co Ltd www SMA China com SMA Czech Republic s r o www SMA Czech com SMA France S A S www SMA
71. m The Sunny WebBox converts the SD card s file system to in order to increase data security If you wish to clear the SD card you must format the SD card on a computer with the FAT32 file system i e Disabling write protection on the SD card 1 Write protection on the SD card must be disabled during the update process 1 Select the required update file in the downloads area of www SMA de en and download it to your computer 2 Connectthe SD card to the computer and create a folder called Update on the SD card 3 Copy the downloaded update file to the Update folder created on the SD card and then remove the SD card from the computer e Saving only 1 update file in the Update folder The Update folder may only contain 1 update file If there is more than 1 update file in the Update folder the firmware will not be updated 4 Insert the SD card into the Sunny WebBox SD card slot The update starts automatically The Sunny WebBox is again available via the user interface after a successful update procedure 5 Check whether the Sunny WebBox is available via the user interface 6 If the Sunny WebBox can be accessed via the user interface you can remove the SD card If the Sunny WebBox cannot be accessed via the user interface do not remove the SD card M The firmware is now updated User Manual SWebBox BEN 111033 73 Service Functions SMA Solar Technology AG 11 4 Stopping the Sunny WebBox
72. n Case of Error 1 User Manual Integrate the Sunny WebBox in your network see section 27 or configure the GSM modem see section 29 Select WebBox gt Settings gt Data transmission in the user interface Make a selection in the Notification active field yes Notification is active Adjust further settings no Notification is not active Select Save Make a selection in the Multiple Notices field yes The Sunny WebBox will send you an SMS when an error event occurs If the error persists after 24 hours and after 48 hours Sunny WebBox will notify you in each case no The Sunny WebBox will notify you once an error event occurs Make a selection in the send error as e mail message field yes The Sunny WebBox informs you via email when an error type event occurs The input field for the e mail address appears Continue with step no Notification by e mail is deactivated Continue with step 8 Enter your e mail address If the Sunny WebBox is to send notification to multiple e mail addresses enter the e mail addresses with commas as separators Click test The Sunny WebBox sends a test e mail to the telephone number entered If the test e mail was not sent check your e mail inbox spam folder your local network settings see page 27 or the settings and signal strength of the GSM modem see page 29 If a GSM modem is installed on the Sunny WebBox make a sel
73. n bus of the central inverter side The subnet mask is preset to 0 0 0 0 when the device is delivered 2 Select Save The PV plant communication has been set 10 3 Ethernet Network 10 3 1 Information on Extended Network Settings e Changing advanced network settings 1 Do not change any network settings in the network devices if you are not clear on the gt effects of the change Changes to values could lead to the existing network not functioning or only partially functioning If you have any questions contact your network administrator You can assign static network settings to the Sunny WebBox or obtain the network settings dynamically via a DHCP server If you would like to make the Sunny WebBox avoilable in the Internet to allow for example direct access to the Sunny WebBox via the Sunny Portal you must configure a Port rerouting in your router Here you can adjust the network port of the Sunny WebBox if necessary 62 SWebBox BEN1 11033 User Manual SMA Solar Technology Settings 10 3 2 Activating DHCP The Sunny WebBox can obtain its network settings via a DHCP server Dynamic Host Configuration Protocol With this during the start of the Sunny WebBox the IP address subnet mask gateway and DNS server are automatically obtained from the DHCP server To detect the Sunny WebBox in your network you can detect the current network settings via the SD card see page 85 Using DHCP 1 Before sett
74. n identify the Sunny WebBox using the type plate The type plate can be found on the back of the enclosure Firmware Version The firmware version can be found in the user interface of the Sunny WebBox The current firmware version is displayed on the bottom right corner of every page SWebBox BEN1 11033 User Manual SMA Solar Technology AG 5 Device Overview Device Overview 5 1 Overview of the Sunny WebBox LEDs E it A IHE 29444 7 LED name Status Meaning USBCOM flashes green no function glows red no function off no function NETCOM flashes green The Sunny WebBox will transmit data to the Sunny Portal glows green The most recent data transmission to Sunny Portal FTP push has been successful glows red The most recent data transmission to Sunny Portal FTP push failed The Sunny WebBox will attempt to transmit the data again according to its settings The Sunny WebBox internal memory can retain the accumulated data for approximately 2 days off Data transmission is deactivated SMACOM flashes green The Sunny WebBox is communicating with a device glows green System communication has occurred in the last 5 minutes glows red More than one device logged into the communication bus is set as a master off No communication has occurred on the communication bus in over 5 minutes MEMORY glows green SD card is located in the SD card slot The
75. nection via which the Sunny WebBox is connected If Windows displays several LAN connections there are probably several network connections installed in the computer Ensure that you select the correct network connection with which the computer is connected to the Sunny WebBox If necessary refer to the computer manudl Inthe event that no LAN connection is displayed please refer to section 14 Troubleshooting page 80 The Local Area Connection Status window opens 5 Click Properties from the General tab 22 SWebBox BEN1 11033 User Manual SMA Solar Technology AG M The Local Area Connection Properties window appears Select Internet Protocol Version 4 TCP IPvA and then click Properties The Internet Protocol Version 4 TCP IPvA Properties window opens Note the current network settings in the Internet Protocol Version 4 TCP IPv4 Properties window This enables you to reset the computer network settings after configuration of the Sunny WebBox Enter the following static network settings for the computer in the Internet Protocol Version 4 TCP IPv4 Properties window Activate the field Use the following IP address Enter 192 168 0 100 in the IP address field Enter 255 255 255 0 in the Subnet mask field Delete any entries in the Default gateway Preferred DNS server and Alternate DNS server boxes Select OK In the Local Area Connection Properties
76. ng the Sunny WebBox The Sunny Portal monitors the PV plant and displays the yield and power output In addition Sunny Portal can send useful reports via e mail Depending on your Sunny WebBox version you can transmit data to the Sunny Portal using a variety of connection types e g analog GSM or ISDN or DSL router If the Sunny WebBox is unable to connect to the Sunny Portal the Sunny WebBox will store the collected plant data in a ring buffer The Sunny WebBox transmits the data to Sunny Portal with the next data upload If the ring buffer is full the Sunny WebBox will overwrite the oldest data The time the ring buffer can bridge depends on the device type and number of the detected devices e Possible Delays in the Visualization Evaluating the collected data takes time Please note that it can take several minutes for the Sunny Portal to display the data of your PV plant 50 SWebBox BEN1 11033 User Manual SMA Solar Technology Managing Plant Data 9 2 1 Registering Sunny WebBox in the Sunny Portal 1 Log into the user interface of the Sunny WebBox 2 Select WebBox gt Settings gt Data transmission in the user interface Enter the name of your plant in the Plant name field Sunny Portal displays the name of your plant 4 Selectthe transmission method in the Interface field The transmission method depends on which Sunny WebBox version you have Set the upload frequency see section 10 6 Setting Data Upload pag
77. nt Connect cables to the RS485 bus nodes as described in the bus node manual 2 Remove 40 cm from the cable sleeve of the RS485 communication cable on the side of the Sunny WebBox S 3 Remove shielding until flush with cable sleeve 4 Strip approx mm of insulation from the ends of the conductors Connect the insulated conductors of the cable to the plug connector correctly e 1 Note the color of the insulated conductors of the communication cable 2 D 5 GND 7 D User Manual SWebBox BEN 1 11033 37 Commissioning SMA Solar Technology AG 5 Connect the insulated conductors to the plug connector Observe the configurations of the insulated conductors in the RS485 communication bus 6 Shorten unused insulated conductors until flush with 5 2 7 PE cable sleeve E NV 7 Place the plug on the bottom half of the cable enclosure and use the cable tie to fix the cable jacket to the bottom half of the cable enclosure 38 SWebBox BEN1 11033 User Manual SMA Solar Technology AG Commissioning 8 Press the upper half of the cable enclosure to the lower half of the cable enclosure and the plug until the terminals snap together 9 Insert the plug connector into the 5 COM socket of the Sunny WebBox 10 Check whether jumpers are connected to J 1 B and on the Sunny WebBox SMA COM connector The jumpe
78. o determine the optimal mounting location 1 Select WebBox gt Settings gt Modem on the user interface 2 Modem settings of the Sunny WebBox are configured see section 6 7 Configuring the Sunny WebBox for Modem Operation page 29 3 Select Signal strength The signal strength is displayed A signal strength of at least 30 is necessary to ensure secure communication with all cell phone network providers a Improving signal strength 1 If sufficient reception is not possible in the building use the optimal GSM antenna extension set for outside installation see section 16 Accessories page 95 4 Identify the ideal mounting location for the GSM antenna M ideal mounting location for the GSM antenna has been determined You can now mount the GSM antenna 6 7 5 Mounting a GSM Antenna with a Bracket or Extension Set NOTICE Improper mounting can cause damage to the antenna cable N Improper mounting can cause damage if the antenna cable is twisted or kinked e When securing the antenna and the antenna cable with the antenna bracket do not twist or kink the cable e Use a suitable mounting tool This section shows you how to mount the GSM antenna e Mounting the GSM antenna with the supplied bracket see page 34 e Mounting a GSM antenna with the GSM antenna extension set see page 34 User Manual SWebBox BEN1 11033 33 Commissioning SMA Solar Technology AG Mounting the GS
79. one socket Attach the provided 11 TAE adapter to the modem cable and insert it into the telephone socket M Check whether the Sunny WebBox is connected to 30 the telephone network You can now configure the modem settings in the Sunny WebBox SWebBox BEN1 11033 SMA Solar Technology AG User Manual SMA Solar Technology AG Commissioning Connecting the GSM antenna to a Sunny WebBox 1 If you have ordered a Sunny WebBox without integrated GSM modem containing an integrated SIM card then retrofit a SIM card as described in section 15 Appendix page 85 2 Screw the GSM antenna cable onto the antenna terminal of the Sunny WebBox 3 Screw the antenna onto the antenna cable The GSM antenna is connected You can now configure the modem settings in the Sunny WebBox and determine the optimal mounting location for the Sunny WebBox with GSM User Manual SWebBox BEN111033 31 Commissioning SMA Solar Technology AG 6 7 3 Configuring the Modem Settings for the Sunny WebBox The following section provides information on setting up your analog or GSM modem You can obtain additional information about the GSM card contract and the selection of the proper GSM tariff in section 15 6 Sunny WebBox with GSM Modem page 89 1 2 N 32 Select WebBox gt Settings gt Modem on the user interface In the Allow Modem access field select yes This allows the establishment of a
80. ox on the wall and to mark the drilling holes with a pen 3 Drill holes with mm diameter at the marked points and insert screw anchors 4 Screw in the screws and leave about a 6 mm clearance between the screw head and the wall 5 Hang the Sunny WebBox onto the screws M The Sunny WebBox is now mounted on the wall User Manual SWebBoxBEN111033 41 SMA Solar Technology AG Commissioning Mounting the Sunny WebBox on the top hat rail 1 Hook the two lower brackets of the Sunny WebBox onto the lower edge of the top hat rail 2 Press the Sunny WebBox upwards and snap it into the upper brackets of the Sunny WebBox M The Sunny WebBox is now mounted on top hat rail 42 SWebBox BEN1 11033 User Manual SMA Solar Technology AG Logging in and out of the Sunny WebBox 7 Logging in and out of the Sunny WebBox 7 1 i i mie Logging into the Sunny WebBox Activating JavaScript in the Web browser Activate JavaScript in your Web browser If JavaScript is not enabled display errors may arise on the user interface Unauthorized access to your PV plant is possible The plant password protects your plant from unauthorized access to the plant devices Change the default password for the user groups user installer after you have logged into a new plant for the first time Default settings of the Sunny WebBox IP address 192 168 0 168 Subnet mask 255 255 255 0 Passwor
81. puter 2 In Windows select Start gt Settings gt Network Connections Double click on the LAN connection via which the Sunny WebBox is connected If Windows displays several LAN connections there are probably several network connections installed in the computer Ensure that you select the correct network connection with which the computer is connected to the Sunny WebBox If necessary refer to the computer manual Inthe event that no LAN connection is displayed please refer to section 14 Troubleshooting page 80 M The Local Area Connection Status window opens 4 Select Properties from the General tab The Local Area Connection Properties window 21x appears General Authentication Advanced Connect using y 5 Select Internet protocol TCP IP and click n9 PONG Eig Properties This connection uses the following items V The Internet Protocol TCP IP Properties window appears 6 Note the current network settings in the Internet Protocol TCP IP Properties window This enables fel a Sa Description you to reset the computer network settings after Transmission Control Protocol Intemet Protocol The default wide area network protocol that provides communication con fig uration of the Sun ny We bBox across diverse interconnected networks Show icon in notification area when connected Notify me when this connection has lim
82. r supply to the Sunny WebBox and plug it into the socket see As soon as the SYSTEM and POWER LEDs glow green the Sunny WebBox has started up and is ready for operation The start up procedure can take up to 90 seconds If the SYSTEM or POWER LEDs do not glow green please refer to section 14 Troubleshooting page 80 User Manual SWebBox BEN1 11033 21 Commissioning SMA Solar Technology AG 6 4 Configuring Network Settings on the Computer 6 4 1 Information on Network Settings on the Computer Before you can use the Sunny WebBox for the first time you need to configure your computer based on the network settings of the Sunny WebBox The settings are described for the following operating systems Windows Vista Windows 7 e Windows XP Windows 2000 If you use a different operating system refer to the manual of your operating system to find out how to set the computer IP address to 192 168 0 100 and the subnet mask to 255 255 255 0 User rights in the operating system You will need the appropriate user rights to change the computer s network settings Without the necessary user rights you will not be able to start up the Sunny WebBox If you have any questions contact your network administrator 6 4 2 Windows 7 Windows Vista Start the computer 2 In Windows select Star 3 Enter ncpa cpl in the search field and press Enter The Network Connections window opens 4 Double click on the LAN con
83. r when obtaining a contract Outgoing data connections from the Sunny WebBox access to an Internet service provider are possible without an additional data number 15 6 2 Selecting the GSM Tariff Select a GSM tariff based on the data volume of the connected devices Refer to the following table to find out about the inverter s expected monthly data volume Selecting the right GSM tariff The specified data volumes only serve a rough guide They are based on the number of connected devices and their settings Contact SMA if you have any questions about which tariff to choose i i GPRS data transmission The Sunny WebBox s GSM modem supports GPRS data transmission Sunny WebBox with up to 5 devices Up to 30 devices Up to 50 devices ca 30 MB per month ca 300 MB per month ca 400 MB per month These values represent estimated data volume No responsibility is taken for the correctness of this information User Manual SWebBox BEN1 11033 89 Appendix SMA Solar Technology AG 15 6 3 GSM Card Contracts in Germany Cell phone network provider T D1 Vodafone e plus ISP telephone 99 1 99 1 99 1 number ISP username dl d2 e plus ISP password sma sma gprs GMS SIM PIN Based on the documentation you received GPRS APN internet t d 1 de web vodafone de internet eplus de No responsibility is taken for the correctness of this information Subject to
84. remote data transmission connection to the Sunny WebBox Enter the telephone number of your Internet Service Provider ISP in the ISP telephone number field In a Sunny WebBox with GSM modem always enter 99 1 for contracts with the German providers T Mobile Vodafone and E Plus If you have a contract with other service providers the ISP telephone number may vary You will find this information in your service provider documentation Enter the data received from the ISP in the ISP user name and ISP password fields Please ensure that in the Sunny WebBox with GSM modem the fields ISP user name and ISP password are not left empty even though many service providers do allocate user names and passwords Enter an appropriate place holder here For examples of GSM contracts available within Germany see page 90 In the Sunny WebBox with GSM modem you must also enter the data contained in your documents in the GSM SIM PIN and GPRS APN fields Test the connection as described in Section 10 4 1 Testing the Connection page 65 Select Save The modem is now configured SWebBox BEN1 11033 User Manual SMA Solar Technology Commissioning 6 7 4 Determining the Mounting Installation Location for the GSM Version NOTICE N E Increased electromagnetic radiation through the GSM antenna Note that persons may not remain closer than 20 cm to the antenna for long periods of time Proceed as follows t
85. rs are mounted upon delivery If the jumpers are not mounted connect them The jumpers enable signal biasing and ensure an adequate signal quality on the RS485 communication bus User Manual SWebBox BEN111033 39 Commissioning SMA Solar Technology AG 11 Whether the Sunny WebBox is located at one of the two ends of the RS485 communication bus determines whether or not a jumper must be inserted in J of the SMA COM connection The jumper is mounted upon delivery Ifthe Sunny WebBox is located at either end of the RS485 communication bus a jumper must be inserted in J 1A If a jumper is not mounted connect a jumper Ifthe Sunny WebBox is not located at one of the two ends of the RS485 communication bus no jumper may be inserted in J1A Remove the jumper from J 1A M The Sunny WebBox is now connected to the RS485 communication bus 40 SWebBox BEN1 11033 User Manual SMA Solar Technology AG Commissioning 6 9 Mounting the Sunny WebBox Wall or Top Hat Rail This section describes how to mount the Sunny WebBox in the following ways e Mounting the Sunny WebBox onto the wall e Mounting the Sunny WebBox on the top hat rail Mounting the Sunny WebBox onto the wall 1 Determine the mounting location taking into consideration the mounting installation location requirements 2 Usethe supplied drilling template to determine the position of the Sunny WebB
86. s can take some time When an SD card is inserted into the SD card slot the Sunny WebBox copies all data from the internal memory to the external memory SD card The Sunny WebBox will save new data to the SD card until you remove it from the SD card slot The MEMORY LED on the Sunny WebBox flashes orange to indicate that it is writing to the SD card The Sunny WebBox saves data to a specific directory folder on the SD card The name of the folder is WebBox_ SerialNumber SerialNumber designates the serial number of the respective Sunny WebBox The Sunny WebBox creates a subfolder in the main folder every day Each subfolder contains all the data collected by the Sunny WebBox on that particular day The Sunny WebBox will save further data onto the SD card once the SD card reaches its storage capacity MEMORY LED glows red Replace the SD card or format the SD card in your computer User Manual SWebBox BEN111033 57 Managing Plant Data SMA Solar Technology AG 9 6 1 Setting Data Compression The Sunny WebBox can compress all the data it receives from connected devices To do so the Sunny WebBox simply averages the data over a defined time period Averaged data takes up less memory space in the Sunny WebBox 1 Select WebBox gt Recording on the user interface 2 Inthe Averaging over field select the time period over which the Sunny WebBox is to calculate the average 3 Select Save M Data compression is now set 9 6
87. safety instructions in order to avoid physical injury Never open the plug in power supply Install the cabling in such a way that no one can stand on or trip over it The Sunny WebBox is only to be operated using the supplied plug in power supply and in the voltage range intended for this General information in order to avoid damage to the device By touching electronic components you can cause damage to or destroy the device through electrostatic discharge ESD Do not touch component connections and plug contacts unnecessarily Ground yourself before working on the device With the help of the Sunny WebBox you can change the safety relevant parameters of SMA inverters e g SMA Grid Guard parameters Incorrectly set parameters can damage or destroy the inverter Do not alter these safety relevant parameters without prior consultation with your electric utility company operating the grid into which your plant feeds Data Security The Sunny WebBox can be connected to the Internet However connecting to the Internet entails a security risk SMA Solar Technology AG recommends that you change the login password after the initial installation in order to prevent unauthorized access by third parties Select a numberletter combination with at least 8 characters for your password see section 10 5 1 Strength of Passwords page 66 SWebBox BEN1 11033 User Manual SMA Solar Technology Unpacking 4 Unpacking 4 1 Scope of Deliver
88. ser groups have the following rights User Group Right User This user group allows the user to read all display relevant information such as instantaneous values and parameter settings Settings that affect functionality cannot be modified The user can choose any plant password for the User user group Installer In addition to the rights available to users this user group may also set or change plant parameters that affect functionality In addition the user group may carry out the following tasks e Resetting the Sunny WebBox to the factory settings Safely shutting down the Sunny WebBox e Changing the user and installer user group passwords Changing the parameters of the inverters e Logging into SMA Grid Guard Installer with SMA Grid Guard The installer can change SMA Grid Guard parameters for devices rights User Manual SWebBox BEN1 11033 25 i J 26 Commissioning SMA Solar Technology AG Logging into the Sunny WebBox 1 i J 2 3 Start Web browser e g Internet Explorer Activating JavaScript in the Web browser The Sunny WebBox user interface needs JavaScript in order to be able to correctly configure and display the functions and content of the Sunny WebBox Activate JavaScript in your Web browser If necessary refer to the help section in your Web browser Enter http 192 168 0 168 into the address bar and press Enter M The Sunny WebBox login page opens
89. ta protocol of the devices in the Transfer protocol field The following selections are possible for the listed inverter types SMA NET Sunny Boys of type SWR version BFR 8 22 or above All type SB Sunny Boys All Sunny Mini Central devices Sunny Island devices All Sunny Central devices Sunny SensorBox SUNNY NET Sunny Boys of type SWR prior to version BFR 8 22 Default Baud rate e 1 If not all devices operate using the typical SMA baud rate setting of 1200 baud communication problems may occur Change the baud rate to 1200 baud if necessary Only change the baud rate from 1200 baud when absolutely necessary 3 Selectthe inverter baud rate in the Baud rate field not if Ethernet is set as the communication method 1 200 All SMA devices 9600 Reserved for future developments 19200 Reserved for future developments 4 Select Save M The PV plant communication has been set User Manual SWebBoxBEN111033 61 Settings SMA Solar Technology AG 10 2 2 Setting ETHERNET If the devices of your PV plant are to communicate with the Sunny WebBox via Ethernet you must configure this communication method 1 On the PV subnet mask of the user interface enter the subnet mask of the communication bus of the central inverter page x PV subnet mask e 1 This subnet mask enables the separation of diverse IP address ranges on the communicatio
90. th all cell phone network providers e Improving signal strength 1 If sufficient reception is not possible in the building use the optimal GSM antenna extension set for outside installation see section 16 Accessories page 95 10 4 3 Terminating a Connection You can terminate an existing GSM connection 1 Select WebBox gt Settings gt Modem on the user interface 2 Select Hang up The connection is now terminated SWebBox BEN111033 User Manual 65 Settings SMA Solar Technology AG 10 5 Ensuring Access Security i Network security Protect your Ethernet from unauthorized access Take suitable protective measures e Set up secure passwords see 10 5 1 Strength of Passwords page 66 e Change your passwords at regular intervals Use different passwords for different user groups Set up a firewall Close unnecessary network ports Never leave slips of paper with passwords lying around Check the quality of your password Choose a more secure password if necessary On initial installation of the Sunny WebBox no devices have been detected yet the user interface prompts you to change the default password 10 5 1 Strength of Passwords To increase the security of your password note the following when selecting a password e Use passwords with a minimum length of 8 characters The longer the password the more secure it is Do not use names or common words e g dog cat or house
91. the Sunny WebBox start page log in as installer Select Plant gt Devices on the user interface Select a device in the device view or structural view Select the Parameters tab The Sunny WebBox list all the parameters that can be changed on the selected device The displayed parameters depend on the selected device The displayed parameters depend on the device you selected and can vary significantly between the product ranges e g Sunny Boy and Sunny Central SWebBox BEN1 11033 User Manual SMA Solar Technology Operation Change the desired parameter via the Value field To adopt this value for all devices of the same type and with the same firmware version select the Save for all devices of this device type option For Sunny SensorBox devices the units for ambient temperature module temperature and wind speed must also coincide 7 Select Save M The Sunny WebBox now adjusts the required value on the device s Once the value has n been changed the Sunny WebBox displays Parameter change finished 8 Select OK M The Sunny WebBox displays the page containing the parameter list on the user interface To change additional parameters proceed the same way Repeat the instructions beginning from step 3 in order to set the parameters for further devices 8 4 Displaying the Event Report The event report provides a log of the various events that occur in both the Sunny WebBox
92. the same network You may not allocate the same IP address twice Example Router 192 168 0 1 Computer 1 192 168 0 2 Computer 2 192 168 0 3 Sunny WebBox 192 168 0 168 15 2 Determining the Network Settings of the Sunny WebBox With the following steps you can determine the current network settings of the Sunny WebBox You can then configure your computer to allow you to access the Sunny WebBox again see section 10 3 Ethernet Network page 62 l If necessary remove the write protection of the SD card 2 Insert the SD card into the SD card slot of the Sunny WebBox see section 9 6 Storing Recorded Data on an SD Card page 57 M MEMORY LED flashes orange The Sunny WebBox saves data to a specific directory folder on the SD card The name of the data file is WebBox_ SerialNumber whereby SerialNumber designates the serial number of the respective Sunny WebBox 3 Wait until the MEMORY LED glows green 4 Remove the SD card from the SD card slot of the Sunny WebBox 5 Connect the SD card to a computer 6 Open the directory on the SD card WebBox_SerialNumber This directory contains a file named config xml 7 Open config xml with a text editor or Internet Explorer M Open the configuration file of the Sunny WebBox See the configuration file for the required information see section 15 3 Structure of the Config xml File page 86 User Manual SWebBox BEN1 11033 85 Appendix SMA Solar Technology A
93. tings gt Network in the Sunny WebBox user interface 2 In the Obtain IP address field select the value Static In the IP Address field enter the static IP address under which the Sunny WebBox is to be reachable in the local network see section 15 1 Allocating an IP Address in a Local Network page 85 4 Enter the subnet mask of your network in the Subnet mask field Normally you can find this information in the router manual 5 Enter the gateway IP address of your network in the Gateway address field Usually this is the IP address of the router 6 Inthe DNS server Address field enter the IP address of the DNS server Domain Name System Server Usually this is the IP address of the router 7 Select Save and Confirm The Sunny WebBox saves the network settings and will not longer be accessible from your computer Remove the plugin power supply of the Sunny WebBox from the plug socket 9 Remove the blue network cable crossover cable User Manual SWebBox BEN 111033 27 Commissioning SMA Solar Technology AG 10 Connectthe Sunny WebBox directly to the receiver e g router switch or hub of the local network using the red network cable patch cable see The connection of the receiver is normally indicated by the same symbol as the Sunny WebBox network connection If necessary please refer to the receiver manual Recommendation on network cabling i 1 If the supplied network cabl
94. tings such as network or portal settings In addition secure the PV plant data in order to avoid data losses You can reset the Sunny WebBox in different ways and to various degrees Resetting the Sunny WebBox via the user interface e Reset the Sunny WebBox via the Reset button Via user interface Via reset button All settings will be reset The Sunny WebBox is The following settings will be reset now reset to the delivery status Passwords or e Network settings or All settings The Sunny WebBox is now reset to the delivery status After resetting adjust the plant ID for Sunny Portal If you reset the Sunny WebBox settings the Sunny WebBox will delete all login settings for Sunny Portal If you start the Sunny WebBox without making further settings the Sunny WebBox creates a new plant with a new plant identifier in Sunny Portal If the Sunny WebBox is to send the data to the existing plant in Sunny Portal take the following steps after the reset Assign the plant identifier of the old system to the replacement device see section 9 2 3 Adjusting the Plant ID for Sunny Portal page 52 In the replacement device enter the e mail address of a user with administrator authorizations for the system in Sunny Portal User Manual SWebBox BEN111033 75 Service Functions SMA Solar Technology AG Resetting the Sunny WebBox via the User Interface 1 2 3 7 Log into the Sunny WebBox
95. u items are displayed in quotation marks Menul gt Menu2 Menu paths are displayed in quotation marks The angle bracket gt separates individual menus Example Examples are represented in italics 10 SWebBox BEN1 11033 User Manual SMA Solar Technology AG Sunny WebBox 2 Sunny WebBox As the central communication interface the Sunny WebBox connects the PV plant and its operator The Sunny WebBox collects and documents all data of the connected devices thus permitting interruption ree monitoring of the PV plant The operator can access all the data stored in the Sunny WebBox via an Internet connection or a GSM modem The Flashview presentation software and the Sunny Portal website can be used to edit data or graphically display stored data Both presentation programs are freely available on the www SMA de en or the www SunnyPortal com websites This means that operators can see the yields from their plant both in the local network and via the Internet at any time using Flashview and the Sunny Portal Data can also be viewed with the large Sunny Matrix display which is suitable for both indoor and outdoor installation Sunny SensorBox RS485 Sunny Porta Sunny Mini Central Power RS485 Flashview Flashview Local PC_ Reducer Box Sunny Matrix 21 2 8 S S unny Island unny Backup RS485 EIE Sunny Boy RS485 Windy Boy RS485 Sunny Central Ethernet
96. y Check the scope of supply for completeness and for any external damage Contact your dealer if the delivery is incomplete or damaged Item Quantity Description A 1 Sunny WebBox B 1 Plug in power supply with socket adapter adapter type depends on the country specified in the order Red network cable patch cable Blue network cable crossover cable Screwdriver Plug for SMACOM 1 plug 1 connector shell 1 cable tie 0 Jumper as replacement Screw anchors Operating manual with drilling template and Quick Start A 7 ro 1 1 1 1 1 2 Screws 2 1 1 SD card inserted into the SD card slot on the Sunny WebBox only with the ordering option Sunny WebBox with SD card L 1 Modem cable with RJ11 plug and RJ11 to TAE adapter only with the ordering option Sunny WebBox with analog modem User Manual SWebBox BEN1 11033 15 SMA Solar Technology AG Unpacking Item Quantity Description M 1 Envelope with T Mobile contract and an information sheet including PIN and PUK The SIM card is already installed in the Sunny WebBox Only with the ordering option Sunny WebBox with GSM modem including SIM card N GSM antenna with bracket and 3 meter antenna cable only with the ordering option Sunny WebBox with GSM modem T Mobile card contract only available for Germany 4 2 Identifying the Sunny WebBox Type plate You ca
97. y WebBox categorizes passwords as very unsafe unsafe adequate safe and very safe Only select passwords whose security quality level is at least safe i 5 Select Save M The new password will be active the next time you log into the Sunny WebBox 10 6 Setting Data Upload The upload frequency setting is used to define how frequently the Sunny WebBox connects to the Sunny Portal or the external FTP server each day You can also define the time when the Sunny WebBox connects to the Sunny Portal or the external FTP server All data upload settings are related to both data upload to the Sunny Portal as well as to data upload to an external FTP server 1 Select WebBox gt Settings gt Data transmission in the user interface 2 Select the upload frequency in the Upload frequency per time window field 5 Maximum number of upload attempts 1 If the data transmission from the Sunny WebBox to the Sunny Portal or external FTP server fails the Sunny WebBox will make further attempts to transmit the data The Maximum number of upload attempts per time window value specifies the number of data transmission attempts the Sunny WebBox makes within the defined time window 3 Select the maximum number of upload attempts in each time window in the Maximum number of upload attempts per time window field 4 Select Save M The data upload is set User Manual SWebBox BEN1 11033 67 Settings SMA Solar Technology AG

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