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SUNNY WEBBOX - User Manual

1. 7 P SMA AUX igs J1 2 ec e ae 1234567 no E Memory nn nn nnnnnnn mum nn AB C D E F GH J _ _____ p wcoMWehmdo _ Us8 comecton Network connection SD card slot USB connection host no function 5 4 Overview of the LEDs on the Network Connection Position LED Status Significance _ _ ___ Link Connection established ui Activity lon Connection established no data is being sent or received flashing The Sunny WebBox is currently transmitting or receiving data off No connection established 20 SWebBox BA US_en 34 User Manual SMA America LLC 6 Commissioning 6 Commissioning 6 1 Commissioning Options There are two options for commissioning the Sunny WebBox e Commission the Sunny WebBox using the Sunny WebBox Assistant recommended e Commissioning the Sunny WebBox without the Sunny WebBox Assistant Commissioning the Sunny WebBox using the Sunny WebBox Assistant The Sunny WebBox Assistant is a software which assists you with the commissioning of the Sunny WebBox The Sunny WebBox Assistant can be found on the supplied CD and in the download area at www SMA Solar com Proceed as follows e Follow the quick refe
2. The Sunny WebBox can notify you by e mail when an error event occurs An Internet connection is required for this feature This allows you to react rapidly to failures in your PV plant and minimize downtime i Sunny WebBox reports an error event after two intervals of data compression If you have activated the error alarms the Sunny WebBox will send error events via e mail The Sunny WebBox reports error type events which persist twice as long as the time set for forming averages for data compression see Section 9 6 1 Setting Data Compression page 54 For example if you have set that the Sunny WebBox always forms averages after 15 minutes Sunny WebBox reports error type events which persist for more than 30 minutes The Sunny WebBox does not send warning and disturbance type events by e mail i Additional costs for notification in case of error Depending on the selected communication type additional costs may be incurred to you for notification in case of error Ask your service provider about possible additional costs i Warning or fault event reports from the Sunny Portal You can configure the Sunny Portal to send you reports on warning or fault events via e mail Sunny WebBox settings regarding enabled notification in the event of errors do not affect the event reports you can configure in Sunny Portal i Displaying Error Warning and Disturbance Type Events via the user interface The Sunny WebBox enters error warning a
3. 7 Inthe Separator character field select the separator that is used to separate the content in the CSV file In the Number format field select the desired number format 9 Inthe Timestamp format field select the desired time format 10 Select Save M The CSV data format settings have been saved Any changes you make will only apply to future files 10 9 Retrieving or Requesting Data from the Device Memory i Retrieving data from the device memory is only possible for SMA inverters of the type Sunny Backup The Sunny WebBox version 1 52 or higher currently supports the retrieval of data from the device memory for SMA inverters of the type Sunny Backup The Sunny WebBox allows you to retrieve data from the memory of devices that are supported and have been detected by the Sunny WebBox This data can either be retrieved automatically or requested manually The device memory contains both the error memory and the event memory of the connected devices Data from the event memory can only be requested manually Data from the error memory can either be requested manually or retrieved automatically by the Sunny WebBox If you have enabled automatic retrieval of data from the error memory the Sunny WebBox will monitor the error memory of the connected device and automatically request error data whenever changes are made Regardless of which transmission method automatic or manual is being used device memory data is organized chro
4. 92 0 mm x 90 6 mm x 36 0 4 45 oz 128 Voltage Supply 100 V to 240 V AC 50 60 Hz 075A 88 SWebBox BA US en 34 User Manual SMA America 18 Compliance Information 18 Compliance Information FCC Compliance This device complies with Part 15 of the FCC Rules Operation is subject to the following conditions l This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation NOTE This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the distance between the equipment and the receiver e Connect the equipment into an outlet on a circuit
5. Configuring the Modem Settings for the Sunny 32 Connecting the Sunny WebBox to the Inverter 32 Connecting the Sunny WebBox to a Sunny 32 Connecting the Sunny WebBox to the RS485 Communication Bus 33 Mounting the Sunny WebBox Wall or Top Hat Rail 36 Logging in and out of the Sunny 38 Logging in to the Sunny 38 Logging out of the Sunny 39 OBSFOlloD s uoi doen i ore qe S danda E d 40 User 40 Explanation of the Status Symbols 41 dip X 4 Structural View and Device View 42 Overview According to Device Type A3 a Single e E PEE 43 Detect 44 Parameterize devices AA Displaying the Event Report 45 Managing Plant Data 46 Information on the 46 SWebBoxBA US en 34 User Manual SMA America LLC Table of Contents 9 2 9 2 1 9 2 2 9 2 3 9 2 4 9 2 5 9 3 9 3 1 9 3 2 9 4 9 4 1 9 4 2 9 5 9 6 9 6 1 9 6 2 10 10 1 10 1 1 10 1 2 10 1 3 10 2 10 2 1 10 2 2 10 3 10 4
6. Device for Plant Monitoring SUNNY WEBBOX User Manual SWebBox BA US en 34 98 0019234 Version 3 4 Cos SMA America LLC Legal Restrictions Copyright 2013 SMA America LLC All rights reserved No part of this document may be reproduced stored in a retrieval system or transmitted in any form or by any means electronic mechanical photographic magnetic or otherwise without the prior written permission of SMA America LLC Neither SMA America LLC nor SMA Solar Technology Canada Inc makes representations express or implied with respect to this documentation or any of the equipment and or software it may describe including with no limitation any implied warranties of utility merchantability or fitness for any particular purpose All such warranties are expressly disclaimed Neither SMA America LLC nor its distributors or dealers nor SMA Solar Technology Canada Inc nor its distributors or dealers shall be liable for any indirect incidental or consequential damages under any circumstances The exclusion of implied warranties may not apply in all cases under some statutes and thus the above exclusion may not apply Specifications are subject to change without notice Every attempt has been made to make this document complete accurate and up to date Readers are cautioned however that SMA America LLC and SMA Solar Technology Canada Inc reserve the right to make changes without notice and shall not be responsi
7. 10 4 1 10 4 2 10 5 10 5 1 10 5 2 User Manual Plant Presentation in Sunny 46 Registering Sunny WebBox in Sunny 47 Activating Deactivating Data Transmission to Sunny Portal 48 Adjusting the Plant Identifier for Sunny 48 Delete the Sunny Portal 48 Accessing the Sunny WebBox via Sunny 49 Integrated FTP 50 Defining Read and Write Access Rights for the FTP Server 50 Calling up the FTP Server via the Internet 50 FIP Pushi Funcions 220514 dorem STI ba ga HER 5 Activating Deactivating FTP Push 5 Testing the FTP Push Function 52 HTTP Download Via the User 52 Saving Recorded Data on SD Card 53 Setting Data 5 54 Displaying Available Memory Space in the Sunny WebBox 54 DOMINGOS cosas 55 M deed t 55 Setting the Date and 55 Seihngdhe arid Ide ao ease ae Aw ut tete 55 Setting the Operator Name 55 Setting the Commu
8. 5 Select LAN Settings IF there is no checkmark in the Use a proxy server for LAN box continue to Section Configure dialup connection 7 f there is a checkmark in the Use a proxy server for LAN box click Advanced 8 Add 192 168 at the end of the entry in the Do not use proxy server for addresses beginning with field Use semicolons to separate multiple entries 9 Select OK in the Proxy Settings window 10 Select OK in the LAN settings window 11 Select OK in the Internet Options window Internet Explorer is now set up 84 SWebBox BA US en 34 User Manual SMA America LLC 15 Appendix Establishing a Dial Up Connection Using Windows XP as an Example 10 11 12 In Windows select Start gt Settings gt Network connections gt Assistant for new connection V The New Connection Assistant window opens Select Next M A window for selecting the network connection type opens Select the Establish connection to the Internet option and choose Next Select the option Establish connection manually and choose Next V A window for selecting the Internet connection opens Select the option Establish connection through dial up modem and click Next Make the same selection when connecting via ISDN V A window for entering the connection name opens Enter a connection name and select Next V The Phone number to dial window opens Enter the number
9. Manual Update field The Sunny WebBox uploads the file and saves it to the inserted SD card The Sunny WebBox then installs the update If the update was successful you can find the new version of the device profiles under WebBox gt Info in the Device profile version field SWebBox BA US_en 34 User Manual SMA America LLC 11 Service Functions 11 3 Stopping the Sunny WebBox You can stop the Sunny WebBox in one of the following ways e Stopping the Sunny WebBox via the user interface e Stopping the Sunny WebBox by removing the plug in power supply from the socket outlet Stopping the Sunny WebBox via the user interface l Loginto the Sunny WebBox as an installer Select WebBox gt Info in the user interface Select Stop System V A window containing a security question opens 4 Select Confirm The Sunny WebBox quits all programs and switches off web server 5 If the POWER LED is green and all other LEDs are red disconnect the plug in power supply from the power outlet M The Sunny WebBox has been stopped Stopping the Sunny WebBox by removing the plug in power supply from the socket outlet i Loss of data when disconnecting the Sunny WebBox from the power supply Do not remove the Sunny WebBox plug in power supply from the socket outlet when the MEMORY LED light is flashing orange 1 Remove the plug in power supply from the socket outlet M The Sunny WebBox has been stopped 11 4 Resetting t
10. 8 1 16 16 1 16 2 17 17 1 17 2 18 19 User Manual Table of Contents 1 73 Disassembling the Sunny 73 Packaging the Sunny 73 Disposing of the Sunny WebBox 73 74 ADDenOb opo bp be beta RE 79 Allocating an IP Address in a Local Network 79 Determining the Network Settings of the Sunny WebBox 79 Structure of the Config xml 80 Structure of the Info xml 81 Structure of an XML Data 92 Information on Your Internet 83 Setting up a Proxy Exception Rule in Internet Explorer 83 Activating IPv6 in Windows 5 2 83 Accessing Sunny WebBox via Integrated Analog Modem 84 ACCeSSOFIGS PRA KERN RE WC ss 86 SD ero EE E EI DTE TO EU 86 R5465 Daid Cable bas 86 Technical Data iios I RE ERR 87 SULNY Ve DB Xen aea 97 Plug in Power Supplies 88 Compliance Information 89 CONG nuu bacca Cama bae I p dii b desi 90 SWebBox BA US 34 1
11. Click the Browse button under WebBox gt Info in the Manual update field in the user interface 5 Select the desired update file and click Open Click Upload in the Manual Update field The Sunny WebBox uploads the file and saves it to the inserted SD card The Sunny WebBox then restarts automatically and installs the firmware update If the firmware update was successful you can find the new firmware version under WebBox gt Info in the p Version Firmware field 11 2 Updating the Device Profiles and Modbus Profiles 11 2 1 Information on Updating the Device Profiles and Modbus Profiles The device profiles contain information on the device types which are supported by Sunny WebBox The device profiles also contain the Modbus profiles for Modbus compatible SMA devices You can find the device profile version on the user interface under WebBox gt Info in the Device profile version field You can update the device profiles in the following ways e Updating via the Internet e Updating via an SD Card Updating via the user interface of the Sunny WebBox 11 2 2 Updating via the Internet e Click the Refresh button under WebBox gt Info in the Device profile version field on the user interface of the Sunny WebBox V update starts automatically If the update was successful you can find new device profile version under WebBox gt Info in the Device profile version field Us
12. HTTP Download Via the User Interface You can download the data collected by the Sunny WebBox via HTTP download This function makes it possible to manually download your collected plant data in CSV or XML format to your computer 52 Select WebBox gt Recording in the user interface Make a selection in the Format field Configure the CSV data format if necessary see Section 10 8 Configuring the CSV Data Format page 61 Select the required month in the Download field The data for the prior 12 months is available for download via the user interface Select Download A window opens Select Save Choose the save location Select Save The data is being downloaded The download can take several minutes depending on the data volume SWebBox BA US 34 User Manual SMA America LLC 9 Managing Plant Data 9 6 Saving Recorded Data on an SD Card In addition to the internal ring buffer the Sunny WebBox can also save data on an SD card i Compatibility of SD cards To ensure trouble free working of the SD card use SD cards available from SMA Compatibility with all SD cards available on the market cannot be guaranteed The Sunny WebBox does not support SD cards with storage capacities of more than 2 GB or SDHC cards i Formatting of the SD card Only use SD cards which have been formatted with the FAT16 file system The Sunny WebBox formats the SD cards with the file system TFAT to i
13. LEDs glow green the Sunny WebBox has started up and is ready for operation The start up procedure can take up to 90 seconds F the SYSTEM or POWER LEDs do not glow green refer to Section 14 6 4 Configuring the Network Settings on the Computer 6 4 1 Information on Network Settings on the Computer If you do not use the Sunny WebBox Assistant for initial commissioning of the Sunny WebBox you need to make the network settings manually on the computer To do so first configure your computer based on the Sunny WebBox network range on delivery The settings are described for the following operating systems e Windows Vista Windows 7 e Windows XP Windows 2000 IF you use a different operating system refer to the manual of your operating system to find out how to set the computer IP address to 192 168 0 100 and the subnet mask to 255 255 255 0 i User rights in the operating system You will need the appropriate user rights to change the computer s network settings Without the necessary user rights you will not be able to start up the Sunny WebBox If you have any questions contact your network administrator 6 4 2 Windows 7 Windows Vista l Start the computer In Windows select Start Enter ncpa cpl in the search field and press Enter V The Network connections window opens 4 Double click the LAN connection used to connect the Sunny WebBox If Windows displays several LAN connections there are probably several ne
14. Memory 63 Active Notification in Case of Error 63 Information on Notification in Case of 63 Enabling Disabling Active Notification in Case 64 Service FUNCHONS cuia ER bd es 65 Firmware Update for the Sunny 65 Information on the Firmware Update for the Sunny WebBox 65 Updating the Firmware via the Internet 65 Updating Firmware via an SD 66 Updating the firmware via the user interface of the Sunny VVebBOX e edd qula ones 67 Updating the Device Profiles and Modbus Profiles 67 Information on Updating the Device Profiles and Modbus Profiles 67 Updating via the 67 Updaiing viean oD Card eeds mis a eaa Eo EHI EATEN 68 Updating via the user interface of the Sunny 68 Stopping the Sunny 69 Resetting the Sunny WebBox 69 Deleting Device Descriptions 7 Maintenance and 72 222 505 d Pa Sos D 72 B rrr ES ETE 72 SWebBox BA US_en 34 User Manual SMA America LLC 13 13 1 13 2 13 3 14 15 15 1 15 2 15 3 15 4 15 5 15 6 15 7 15 8 15
15. Section 10 2 2 10 2 1 Setting SMA COM If the devices of your PV plant are to communicate with the Sunny WebBox via SMA COM you must configure this communication method i Data transmission protocols SMA inverters use proprietary protocols for data transmission The inverters have been using the data protocol SMA NET since the year 2000 Older inverters use the data protocol SUNNY NET The SMA NET and SUNNY NET data protocols cannot be used together in a PV plant l Select Plant gt Settings in the user interface 2 Select the data protocol of the devices in the Transfer protocol field The following selections are possible for the listed inverter types SMA NET Sunny Boys of type SWR version OCP 8 22 or later All Sunny Boys of type SB All Sunny Mini Central devices All Sunny Island devices All Sunny Central devices Sunny SensorBox SUNNY NET Sunny Boys of type SWR prior to version OCP 8 22 56 SWebBox BA US en 34 User Manual SMA America LLC Settings i Default baud rate If not all devices operate using the typical SMA baud rate setting of 1200 baud communication problems may occur Change the baud rate to 1200 baud if necessary Only change the baud rate from 1200 baud when absolutely necessary 3 Selectthe inverter baud rate in the Baud rate field not if Ethernet is set as the communication method 1200 All SMA devices 9600 Reserved for future developments 1920
16. Sunny WebBox If Windows displays several LAN connections there are probably several network connections installed on the computer Ensure that you select the correct network connection with which the computer is connected to the Sunny WebBox If necessary refer to the computer manual Inthe event that no LAN connection is displayed refer to Section 14 The Local Area Connection Status window opens In the General tab select Properties M The window Local Area Connection Properties opens Mark Internet Protocol TCP IP and select Properties V The Internet Protocol TCP IP Properties window opens Note the current network settings in the Internet Protocol TCP IP Properties window This enables you to reset the computer network settings after configuration of the Sunny WebBox Enter the following static network settings in the Internet Protocol TCP IP Properties window Check the Use the following IP address field Enter 192 168 0 100 in the IP address field Enter 255 255 255 0 into the Subnet mask field Delete any entries in the Default gateway Preferred DNS server and Alternative DNS server boxes User Manual 4 Local Area Connection Properties 2 xl General Authentication Advanced Connect using E VMware Accelerated AMD PCNet Ad This connection uses the following items Client for Microsoft Networks v File and Printe
17. ends is an RJ11 Western plug The maximum permitted cable length for analog telephones is 656 ft 200 l Insert one plug of the supplied modem cable into the Sunny WebBox modem connection 2 Connect the Sunny WebBox to the telephone connection Insert the end of the modem cable into the RJ11 jack Check whether Sunny WebBox is connected to telephone network You can now configure the modem settings in the Sunny WebBox User Manual SWebBox BA US_en 34 31 6 Commissioning SMA America LLC 6 8 3 Configuring the Modem Settings for the Sunny WebBox The following section provides information on how to set up your analog modem Select WebBox gt Settings gt Modem in the user interface 2 Inthe Allow modem access field select yes This allows the establishment of a remote data transmission connection to the Sunny WebBox 3 Enter the telephone number of your Internet Service Provider ISP in the ISP telephone number field You will find this information in your service provider documentation Enter the data received from the ISP in the ISP User Name and ISP Password fields Test the connection as described in Section 10 5 2 DI S Select Save The modem is now configured 6 9 Connecting the Sunny WebBox to the Inverter This section describes the following methods for connecting the Sunny WebBox to inverters Connecting the Sunny WebBox to a Sunny C
18. mounted connect them The jumpers enable signal biasing and ensure an adequate signal quality on the RS485 communication bus User Manual SWebBox BA US en 34 35 6 Commissioning SMA America LLC 11 Whether the Sunny WebBox is located at one of the two ends of the RS485 communication bus determines whether or not a jumper must be inserted in J 1 A of the SMA connection The jumper is mounted upon delivery Ifthe Sunny WebBox is located at one of the two ends of the RS485 communication bus a jumper must be inserted in J 1 A If no jumper is plugged connect a jumper If the Sunny WebBox is not located at one of the two ends of the RS485 communication bus no jumper may be inserted in Remove jumper J1 A The Sunny WebBox is now connected to RS485 communication bus 6 10 Mounting the Sunny WebBox Wall or Top Hat Rail This section describes how to mount the Sunny WebBox in the following ways e Mounting the Sunny WebBox on the wall e Mounting the Sunny WebBox on a top hat rail i Note the serial number Before mounting the Sunny WebBox note the serial number on the type label You will require the serial number later to call up the user interface Mounting the Sunny WebBox on the wall l Determine the mounting location taking into consideration the mounting installation location requirements see Section 6
19. of your Sunny WebBox and select Continue Enter O before the telephone number if your computer is connected to a telephone system which requires you to first press O before connecting to outside lines V The window Connection Availability opens Select the access rights for the connection If you are not certain select All users Select Next V The Internet account information window opens Enter User name either User or Installer The user group selection does not affect the access rights to the Sunny WebBox Enter the password Select Next V A summary of the selections you have made appears Select Finish The dial up connection set up has been completed The computer establishes a connection User Manual SWebBox BA US 34 85 16 Accessories SMA America LLC 16 Accessories 16 1 SD cards In addition to the internal ring buffer you can also store data collected by the the Sunny WebBox on an SD card Order number for SD card with 1 GB of memory SD Card 1 GB Order number for SD card with 2 GB of memory SD Card 2 GB 16 2 5485 Data Cable With the RS485 data cable you can connect the Sunny WebBox to the RS485 communication bus Order number for SMA data cable outdoor Order number for SMA data cable indoor COMCAB IN oxx available in the following lengths xxx 328 ft 10O m 656 ft 200 m 1 640 ft 500 m 3 280 ft 1 000 m av
20. on the number of devices in your PV plant the detection process may vary in duration If the Sunny WebBox does not signal any progress for more than three minutes cancel the search process To do so click the Cancel button Check that all devices are connected properly to your plant and repeat the detection l Select Plant gt Detection in the user interface M The page Plant Detection opens 2 Inthe Total number of devices to be detected field you can enter the number of devices connected to the Sunny WebBox 3 Select Start detection V The Sunny WebBox starts detecting all devices and displays its progress Once all devices have been detected the Sunny WebBox displays Device detection finished 4 Select OK M The page Plant gt Devices is displayed The devices have been detected 8 3 Parameterize devices 1 Onthe Sunny WebBox start page log in as installer 2 Select Plant gt Devices in the user interface 3 Select a device in the device view or structural view 4 Select the Parameters tab The Sunny WebBox lists all the parameters that be changed on the selected device i The displayed parameters depend on the selected device The displayed parameters depend on the device you selected and can vary significantly between the product ranges e g Sunny Boy and Sunny Central 5 Change the value of the respective parameter via the Value field 44 SWebBox BA US en 34 U
21. rate for the connected devices are configured properly see Section 10 2 1 Setting SMA COM page 56 Check the cabling of the devices on the RS485 communication bus Refer to the RS485 cabling diagram for information on how the cables should be connected to the RS485 communication bus Make sure the RS485 cable is properly connected to the Sunny WebBox Check all connections see Section 6 9 2 Connecting the Sunny WebBox to the RS485 Communication Bus page 33 Check the termination and signal biasing of the RS485 communication bus see Section 6 9 2 Connecting the Sunny WebBox to the RS485 Communication Bus page 33 Configure data transmission to the Sunny Portal see Section 9 2 1 Registering Sunny WebBox in Sunny Portal page 47 Check the specified plant name and e mail address You may need to register an account on the Sunny Portal again Contact the SMA Service Line Check the entered data of your Internet Service Provider User Manual SMA America LLC 14 Troubleshooting Rectification Sunny WebBox does The FTP push function is Activate the FTP push function of the not transmit data via deactivated Sunny WebBox see Section 9 4 FTP FTP push Push Function page 51 and or You are not connected to the Reestablish Internet access If necessary The NETCOM LED Internet contact your Internet service provider glows red The Sunny WebBox FTP push Check that the server address
22. to the help of your Internet browser 2 Enter http 192 168 0 168 into the address bar and press Enter V The Sunny WebBox login page opens Ifthe page does not open refer to Section 14 3 Log in as Installer The default password for the installer is sma The Sunny WebBox start page opens You now configure the Sunny WebBox for the local network see page 27 i Security in the local network e Change the user groups standard passwords in order to prevent unauthorized access Use secure passwords see Section 10 6 1 Strength of Passwords page 60 e Use suitable measures to protect the local network e g a firewall 6 6 Configuring Sunny WebBox for the Local Network 6 6 1 Information on the Network Configuration of the Sunny WebBox i Changing network settings Do not change any network settings in the network devices if you are not clear about the effects of the change Changes to values could lead to the existing network not functioning or only partially functioning If you have any questions contact your network administrator You have the following options for integrating the Sunny WebBox into the local network Dynamic network settings DHCP e Static network settings User Manual SWebBox BA US_en 34 27 6 Commissioning SMA America LLC 6 6 2 Using Dynamic Network Settings When using DHCP Dynamic Host Configuration Protocol the Sunny WebBox obtains its network settings IP add
23. will depend on the settings 10 5 2 Testing the Connection l Select WebBox gt Settings gt Modem in the user interface Select Connection test V successful connection test means that all settings are correct If the connection test was not successful check the modem settings see Section 6 8 Configuring the Sunny WebBox for Modem Operation page 30 Perform the connection test once again 10 6 Ensuring Access Security i Network security Protect your Ethernet from unauthorized access Take suitable protective measures e Set up secure passwords see Section 10 6 1 Strength of Passwords page 60 e Change your passwords at regular intervals e Use different passwords for different user groups Setup a firewall e Close unnecessary network ports e Never leave slips of paper with passwords lying around Check the quality of your password Choose a more secure password if necessary On initial installation of the Sunny WebBox no devices have been detected yet the user interface prompts you to change the default password User Manual SWebBox BA US_en 34 59 Settings SMA America LLC 10 6 1 Strength of Passwords To increase the security of your password note the following when selecting a password e Use passwords with a minimum length of 8 characters The longer the password the more secure it 15 Do not use names or common words e g dog cat or house Do not use data rel
24. 0 Reserved for future developments 4 Select Save 1 The PV plant communication has been set 10 2 2 Setting ETHERNET If the devices of your PV plant are to communicate with the Sunny WebBox via Ethernet you must configure this communication method 1 Onthe PV subnet mask of the user interface enter the subnet mask of the communication bus of the central inverter page i PV subnet mask This subnet mask enables the separation of diverse IP address ranges on the communication bus of the central inverter side The subnet mask is preset to 255 255 0 0 by default 2 Select Save The PV plant communication has been set 10 3 Setting up Access to the Sunny WebBox via the Internet If you would like to make the Sunny WebBox available in the Internet to allow for example direct access to the Sunny WebBox via the Sunny Portal you must configure a port redirection in your router Here you can adjust the network port of the Sunny WebBox if necessary The Sunny WebBox uses four network ports for the various services If these ports are reserved for other applications in your network you can change the ports as follows For information on Modbus configuration see page 58 i Adjusting the Network Ports Test the access to the Sunny WebBox web server before you change the Public virtual HTTP port setting of the Sunny WebBox In most cases the settings do not have to changed manually as the router auto
25. 1 Table of Contents SMA America LLC 12 SWebBox BA US en 34 User Manual SMA America 1 Information on this Manual 1 Information on this Manual This manual describes how to assemble install commission and operate the Sunny WebBox Keep this manual in a convenient place for future reference This manual does not contain any detailed information about the connected devices Detailed information on connected devices is provided in the device manuals 1 1 Validity This manual is valid for the Sunny WebBox as of hardware version E1 and firmware version 1 53 1 2 Additional information You will find further information on the Sunny WebBox in the download area of www SMA Solar com e Certificates and approvals for the Sunny WebBox e Information on setting up a local FTP server for automatic reception of plant data via the FTP push function of the Sunny WebBox see the Technical Information Configuring a Local FTP Server e Information on the Remote Procedure Call Protocol of the Sunny WebBox e Information on the Modbus Protocol of the Sunny WebBox 1 3 Typographies Formatting Significance Buttons are displayed in square brackets Menu Menu items are displayed in quotation marks Menul gt Menu2 Menu paths are displayed in quotation marks The angle bracket gt separates individual menus Example Examples are represented in italics 1 4 Nomenclature Complete designation Designation in this d
26. 15 Appendix SMA America LLC 15 5 Structure of an XML Data File lt xml version 1 0 encoding utf 8 2 gt lt WebBox gt Info lt Created gt 20 10 02 10T01 37 04 lt Created gt lt Culture gt de lt Culture gt Info lt MeanPublic gt Key WR38 006 200033361 5 lpv lt Key gt First 1 0 3 60 First Last 20 225 Last Min 10 360 Min lt Max gt 20 225 lt Max gt lt gt 14 425071 lt gt lt gt 14 lt gt lt Period gt 900 lt Period gt lt TimeStamp gt 20 10 06 23T16 30 38 lt TimeStamp gt lt MeanPublic gt lt MeanPublic gt lt WebBox gt Description of the XML tags Setting Significance Date of generation Culture Language MeanPublic Data of the mean values Name of the element made up of device name serial number of the device and the channel Individual values are separated by a colon Example WR38 006 200033361 5 Ipv Max value of the mecsuronentinteval 82 SWebBox BA US_en 34 User Manual SMA America LLC 15 Appendix Number of measured values in the interval Length of the measurement interval in seconds TimeStamp Time stamp at which the average was calculated 15 6 Information on Your Internet Browser In order to be able to call up the Sunny WebBox user interface you need a current Internet browser You can use the standard settings of your Internet browser e Ensure that JavaScript is a
27. 2 2 Danger to life due to electric shock or explosion if you drill into supply lines There may be gas pipes or electric cables behind the mounting points which could be damaged when you drill the holes for the wall mounting bracket e sure that there are no supply lines behind the mounting points 36 SWebBox BA US en 34 User Manual SMA America LLC 6 Commissioning 3 Determine the position of the drill holes on the wall To do so mark two drill holes one vertically above the other at a distance of 2 m in 75 4 Drill holes with Vj in 6 mm diameter at the marked points and insert screw anchors 5 Screw the screws and leave a clearance of about VA in 6 between the screw head and the wall 6 Hook the Sunny WebBox onto the screws The Sunny WebBox is now mounted on the wall Mounting the Sunny WebBox on the top hat rail l Hookthe two lower brackets of the Sunny WebBox onto the lower edge of the top hat rail 2 Pressthe Sunny WebBox upwards and snap it into the upper brackets of the Sunny WebBox The Sunny WebBox is now mounted on the top hat rail User Manual SWebBox BA US en 34 37 7 logging in and out of the Sunny WebBox SMA America LLC 7 Logging in and out of the Sunny WebBox 7 1 Logging in to the Sunny WebBox NOTICE Unauthorized access to your PV plant is possible The plant password protects your plant from unauthorize
28. Backup IF you have not configured the settings for retrieving data from the device memory see Section 10 9 Retrieving or Requesting Data from the Device Memory page 62 Select WebBox gt Events on the user interface The Sunny WebBox displays the page containing the event report on the user interface The Sunny WebBox can display the last 500 events in the report User Manual SWebBox BA US en 34 45 9 Managing Plant Data SMA America LLC 9 Managing Plant Data 9 1 Information on the Plant Data The Sunny WebBox stores the data from all detected devices and provides that data in a variety of formats Various conditions must be met depending on how you want the data to be displayed The following sections specify the conditions and the settings required to display the data 9 2 Plant Presentation in Sunny Portal You can present data from your PV plant in Sunny Portal using the Sunny WebBox The Sunny Portal monitors the PV plant and displays the yield and power output In addition Sunny Portal can send useful reports via e mail Depending on your Sunny WebBox version you can transmit data to the Sunny Portal using a variety of connection types e g analog or ISDN or DSL router If the Sunny WebBox is unable to connect to the Sunny Portal the Sunny WebBox will store the collected plant data in a ring buffer The Sunny WebBox transmits the data to Sunny Portal with the next data upload If the ring buffer is full the Sunny W
29. MA America LLC 5 Device Overview LED name Status Significance NETCOM flashing green The Sunny WebBox will transmit data to the Sunny Portal or to the FTP server via FTP Push glowing green The most recent data transmission to Sunny Portal FTP push has been successful glowing red The most recent data transmission to Sunny Portal FTP push failed The Sunny WebBox will attempt to transmit the data again according to its settings The Sunny WebBox internal memory can retain the accumulated data for approximately 2 days Data transmission is disabled SMACOM flashing green The Sunny WebBox is communicating with a device glowing green System communication has occurred in the last 5 minutes glowing red More than one device logged into the communication bus is set as a master Off No communication has occurred on the communication bus in over 5 minutes MEMORY glowing green SD card is located in the SD card slot The Sunny WebBox can write data to the SD card flashing orange Sunny WebBox is writing data to the SD card glowing orange The inserted SD card is writable available space lt 10 glowing red SD card is full Off No SD card in device or external backup is disabled see page 53 SYSTEM Sunny WebBox has power Sunny WebBox does not have power User Manual SWebBox BA US_en 34 19 5 Device Overview SMA America LLC 5 3 Overview of the Connection Area
30. P vr38 006 2000333664 QO wR38 006 2000333678 wR38 006 2000333698 Refresh WR38 006 2000333515 Operatrig mode Energy today 2931 W WR38 006 2000333549 2987 WR38 006 20003353562 2934 WR38 006 2000333564 2886 w WR38 006 2000333578 2590 w WR338 006 2000333658 2833 w Refresh 8 1 5 Overview of a Single Device To view the data of one specific device select the device in the device view or the structural view ue E RP voa 1666010415 us ia p m s LIB DE Ir vL HEC DEO LAT wh rw i44 arena Mein cem Pear I Ima The various data pertaining to the device can be displayed and edited if necessary via the tabs Overview Spot values and Parameters User Manual SWebBox BA US_en 34 43 8 Operation SMA America LLC 8 2 Detect devices All devices i e inverters can be detected at once If you later wish to add additional devices to the PV plant you can detect them using the Sunny WebBox Before beginning detection the communication mode of the PV plant has to be set see page 56 i Re detecting devices after changes to the PV plant Devices will need to be re detected if you e Exchange devices in your PV plant e Remove devices from your PV plant e Add devices to your PV plant i Detection of a PV Plant May Take Several Minutes Depending
31. To clean the Sunny WebBox only use a lightly dampened cloth to prevent the penetration of moisture If there is a considerable amount of dirt you can also use a mild non abrasive non corrosive cleaning agent 72 SWebBox BA US en 34 User Manual SMA America LLC 13 Decommissioning 13 Decommissioning 13 1 Disassembling the Sunny WebBox 1 2 3 4 A Stop the Sunny WebBox see Section 11 3 Stopping Sunny WebBox page 69 If an SD card is in the SD card slot of the Sunny WebBox remove it Disconnect the DC plug connector of the plug in power supply from the Sunny WebBox If the Sunny WebBox is connected directly to a computer a local network via the Ethernet connection disconnect the Ethernet cable from the Sunny WebBox Remove the RS485 plug from the Sunny WebBox IF the Sunny WebBox is mounted on a top hat rail push the enclosure of the device slightly upwards and remove the Sunny WebBox from the rail If the Sunny WebBox is mounted directly to a wall push the Sunny WebBox slightly upwards and remove it from the wall The Sunny WebBox has been dismounted 13 2 Packaging the Sunny WebBox For return shipment use packaging appropriate for transport if possible the original packaging 13 3 Disposing of the Sunny WebBox Dispose of the Sunny WebBox at the end of its service life in accordance with the disposal regulations for electronic waste which apply at the installation site at that tim
32. ailable in the following lengths xxx 328 ft 100 m 656 ft 200 m 1 640 ft 500 m 3 280 ft 1 000 m 86 SWebBox BA US 34 User Manual SMA America LLC 17 Technical Data 17 Technical Data 17 1 Sunny WebBox Mechanical Data Width x height x depth 8 A in x 5 lgin x 2 Yin 226 mm x 130 mm x 57 mm 26 V oz 750 Voltage Supply Ambient Conditions Degree of protection according to EN IEC 60529 Communication Inverters other than Sunny Central RS485 maximum 50 inverters maximum 50 inverters For earlier versions of the Sunny WebBox it was possible to optionally order an analog modem Other Languages for the software user interface German English French Italian Spanish Greek Korean Portuguese Czech Dutch Additional memory via SD memory cards 1 GB 2 optional User Manual SWebBox BA US_en 34 87 17 Technical Data SMA America LLC 17 2 Plug in Power Supplies CINCON TRG3OR 120 120V Mechanical Data Width x height x depth 4 4 in x2 Yin x 1 4s in 107 8 mm x 57 5 mm x 33 5 mm 10 32 oz 300 Voltage Supply TaiyTech TYT251200200UV 3000 Mechanical Data Width x height x depth 3 in x 2 in x 1 in 92 0 mm x 58 0 mm x 41 4 mm 8 7 oz 244 Voltage Supply 100 V to 240 V AC 50 60 Hz 075A TaiyTech TYT251200200EU 3000 Mechanical Data Width x height x depth 3 W in x 3 6 in x 17 5 in
33. as described in the bus node manual 2 Shorten the cable sheath of the RS485 data cable on Vain the side of the WebBox by 1 in 40 mm 6 mm 3 Remove shielding until flush with cable sheath a ET 4 Strip the insulation of the conductors by approx RR v in 6 mm Iil i Connect the insulated conductors of the cable correctly to the plug connector Note the color of the insulated conductors of the data cable 2 D 5 GND 7 D User Manual SWebBox BA US_en 34 33 6 Commissioning SMA America LLC 5 Connect the insulated conductors to the plug connector Observe the assignments of the insulated conductors in the RS485 communication bus 6 Shorten unused insulated conductors flush with the cable sheath 7 Place the plug on the bottom half of the cable enclosure and use the cable tie to fix the cable sheath to the bottom half of the cable enclosure 34 SWebBox BA US en 34 User Manual SMA America LLC 6 Commissioning 8 Press the upper half of the cable enclosure to the lower half of the cable enclosure and the plug until the terminals snap together 9 Insert the plug connector into the SMA COM jack of the Sunny WebBox 10 Check whether jumpers are connected to J B and JIC on the Sunny WebBox SMA COM connector The jumpers are mounted upon delivery If the jumpers are not
34. asswords to the factory setting All other settings event memory network settings and portal settings will remain intact 5 to15 seconds Resetting the network settings to the factory setting All other settings event memory portal settings and passwords will remain intact 15 to 30 seconds Resets all settings event memory network settings Sunny Portal settings and passwords of the Sunny WebBox to the default values The Sunny WebBox deletes the plant data and plant settings completely Over 30 seconds The Sunny WebBox is not reset All settings remain saved 2 Insert a pointed object such as a paper clip into the hole and press the reset button The Sunny WebBox is reset 11 5 Deleting Device Descriptions Log into the Sunny WebBox as an installer Select WebBox gt Info in the user interface Select Delete device descriptions The unit descriptions of all devices will be erased When the Sunny WebBox is restarted all unit descriptions will be detected again automatically User Manual SWebBox BA US_en 34 71 12 Maintenance and Care SMA America LLC 12 Maintenance and Care 12 1 Maintenance Conduct regular visual inspections of the Sunny WebBox to check for external damage or dirt 12 2 Care NOTICE Damage or destruction of the Sunny WebBox due to ingress of liquids The Sunny WebBox is not waterproof e Protect the Sunny WebBox from wet conditions e
35. ated to your person as passwords for example names of persons or pets personal numbers or identification numbers car license plates Do not repeat names or words e g househouse catcat e Use a combination of upper and lower case letters special characters and numbers Do not use number and letter combinations which are consecutive on a keyboard for example 12345 qwerty 10 6 2 Change password i Identical Passwords for the User Groups IF your user password is the same as your installer password you will automatically be logged in as an installer l Log into the Sunny WebBox in the appropriate user group 2 Select WebBox gt Settings gt Security The page for security settings opens 3 Entera secure password in the User password field and confirm it in the second field see Section 10 6 1 Strength of Passwords page 60 4 Enter a secure password in the Installer password field and confirm it in the second field see Section 10 6 1 Strength of Passwords page 60 i Changing the installer user group password The installer user group password can only be changed within the installer user group i Information on password security While you enter your password the user interface of the Sunny WebBox displays information on the security level of the password entered The Sunny WebBox categorizes passwords as very unsafe unsafe adequate safe and very safe Only s
36. ave already registered at Sunny Portal with the same plant which can be for example the case when exchanging the data logger you have to adjust the plant identifier in the Plant identifier field see Section 9 2 3 Adjusting the Plant Identifier for Sunny Portal page 48 7 Enter your e mail address in the Operator e mail field Sunny Portal then sends your access data to the e mail address entered 8 Make a selection in the Use Proxy server field and if necessary enter the IP address and the port of the proxy server in the Proxy server address field 9 Make a selection in the Use authentication field Authentication is needed for the proxy server Adjust further settings The proxy server does not require authentication User name and Password do not have to be entered Continue with step 10 10 Enter the data of your proxy server in the User name and Password fields 11 Select Save 12 Select WebBox gt Info 13 Select Register in the Last Sunny Portal registration field The Sunny Portal password will be sent to the entered e mail address The Sunny WebBox data transmission to Sunny Portal is configured On the WebBox gt Info page you can see when the Sunny WebBox last successfully transmitted data User Manual SWebBox BA US 34 47 9 Managing Plant Data SMA America LLC 9 2 2 Activating Deactivating Data Transmission to Sunny Portal 1 Login to the user interface of t
37. ble for any damages including indirect incidental or consequential damages caused by reliance on the material presented including but not limited to omissions typographical errors arithmetical errors or listing errors in the content material All trademarks are recognized even if these are not marked separately Missing designations do not mean that a product or brand is not a registered trademark The Bluetooth word mark and logos are registered trademarks owned by Bluetooth SIG Inc and any use of such marks by SMA America LLC and SMA Solar Technology Canada Inc is under license SMA America LLC 3801 N Havana Street Denver CO 80239 U S A SMA Solar Technology Canada Inc 2425 Matheson Blvd E 8th Floor Mississauga ON LAW 5K5 Canada User Manual SWebBox BA US en 34 3 Important Safety Instructions SMA America LLC IMPORTANT SAFETY INSTRUCTIONS SAVE THESE INSTRUCTIONS This manual contains important instructions for the following products e Sunny WebBox This manual must be followed during installation and maintenance The product is designed and tested according to international safety requirements but as with all electrical and electronic equipment certain precautions must be observed when installing and or operating the product To reduce the risk of personal injury and to ensure the safe installation and operation of the product you must carefully read and follow all instructions cautions and warnings in
38. ctivated in the Internet browser e Ifa proxy server is active in your network you must set up a proxy exception rule in your Internet browser see page 83 15 7 Setting up a Proxy Exception Rule in Internet Explorer Start Internet Explorer In Internet Explorer select Tools gt Internet Options The Internet Options window opens Select the Connections tab then click Settings Select Advanced In the Do not use proxy server for addresses beginning with field enter the address 192 168 EM HUN DER Se Bon Confirm the entry with OK and close each further window each with OK The proxy exception rule has now been set up 15 8 Activating IPv6 in Windows XP SP2 In order to be able to locate the Sunny WebBox with the Sunny WebBox Assistant IPv is required stands for Internet Protocol Version 6 and specifies the procedures that are necessary for data transmission via a package switching data network is the successor to IPv4 which is still predominantly found in use on the Internet IPv is already activated in Windows Vista Windows 7 MacOS and Linux In Windows SP2 you must activate IPv In order to activate proceed as follows 1 In Windows select Start gt Settings gt Network Connections 2 Double click on the LAN connection via which the Sunny WebBox is connected If Windows displays several LAN connections there are probably several netwo
39. d access to the plant devices e Change the default password for the user groups user installer after you have logged into a new plant for the first time see Section 10 6 2 Change password page 60 i Enable JavaScript in the Internet Browser Enable JavaScript in your Internet browser If JavaScript is not enabled display errors may arise on the user interface i Default settings of the Sunny WebBox DHCP is activated in the Sunny WebBox upon delivery Password for installer user group sma Start Internet browser e g Internet Explorer 2 Ifyou use DHCP for the Sunny WebBox default setting enter the URL http WebBox serial number e g http WebBox895903467 in the address bar and press Enter Tip You can find the serial number on the type label or determine it using the SD card see Section 15 2 Determining the Network Settings of the Sunny WebBox page 79 V The Sunny WebBox login page opens IF the page does not open refer to Section 14 3 Ifyou are using static network settings for the Sunny WebBox enter the static IP address of the Sunny WebBox in the address bar and press Enter If you have forgotten the IP address of the Sunny WebBox see Section 15 2 V The Sunny WebBox login page opens Ifthe page does not open refer to Section 14 38 SWebBox BA US en 34 User Manual SMA America 7 logging in and out of the Sunny WebBox Morne 38 1525 kw H Daily yield jil
40. d update file in the download area at www SMA Solar com and download it to your computer Connect the SD card to the computer and create a folder called Update on the SD card Copy the downloaded update file to the Update folder created on the SD card and then remove the SD card from the computer Only save one update file in the Update folder The Update folder may contain a maximum of one update file If there is more than one update file in the Update folder the firmware will not be updated Insert the SD card into the Sunny WebBox SD card slot V The update starts automatically The Sunny WebBox will be accessible again via the user interface after a successful update procedure Check whether the Sunny WebBox is accessible via the user interface IF the Sunny WebBox can be accessed via the user interface you can remove the SD card IF the Sunny WebBox cannot be accessed via the user interface do not remove the SD card The firmware is now updated SWebBox BA US en 34 User Manual SMA America LLC 11 Service Functions 11 1 4 Updating the firmware via the user interface of the Sunny WebBox You need an SD card If other update data is already stored on the SD card this will be deleted Ensure that an SD card is inserted into the SD card slot of the Sunny WebBox 2 Log into the Sunny WebBox as an installer Select the required update file in the download area at www SMA Solar com and download it to your computer 4
41. different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help The user is cautioned that changes or modifications not expressly approved by SMA America LLC could void the user s authority to operate this equipment IC Compliance This Class B digital device complies with Canadian ICES 003 The Ringer Equivalence Number REN is an indication of the maximum number of devices allowed to be connected to a telephone interface The termination of an interface may consist of any combination of devices subject only to the requirement that the sum of the RENs of all the devices does not exceed five You will find the REN on the type label of the Sunny WebBox if the WebBox has been ordered with analog modem User Manual SWebBox BA US 34 89 19 Contact 19 Contact SMA America LLC If you have technical problems concerning our products contact the SMA Service Line We need the following data in order to provide you with the necessary assistance Operating system of your computer e Sunny WebBox software version Serial number and hardware version of the Sunny WebBox e of communication interface between Sunny WebBox and the inverters Type and serial numbers of the inverters connected to the plant SMA Solar Technology America LLC 6020 West Oaks Blvd Ste 300 Rocklin CA 95765 Tel 1 916 625 0870 Tel 1 877 MY SMA TECH Tel 1 877 697 6283 To
42. e Alternatively send it back to SMA with shipping paid by sender and labeled ZUR ENTSORGUNG FOR DISPOSAL User Manual SWebBox BA US 34 73 14 Troubleshooting SMA America LLC 14 Troubleshooting The Sunny WebBox is not available via the user interface or You cannot find the Sunny WebBox via the Sunny WebBox Assistant The Sunny WebBox is not Ensure that the Sunny WebBox is connected to the network or to connected to the same network as the the power supply computer Check the network cable and all the connections of the Sunny WebBox and the computer Incorrect network settings of the Use the Sunny WebBox Assistant for network components commissioning Determine the network settings of the Sunny WebBox see page 79 Configure your computer based on the Sunny WebBox network settings see page 23 Reset the Sunny WebBox see page 69 and repeat the commissioning Check the network settings for the individual network components e g router proxy server Adjust the network settings if necessary Contact your network administrator A firewall is blocking the Deactivate the computer firewall or connection enable the necessary connection There is no Internet connection Reestablish Internet access If necessary contact your Internet service provider The Proxy server does not Use a Proxy server that supports IPv support IPv Defective or damaged network Replace th
43. e can stand on or trip over it Injuries due to cable fire To reduce the risk of fire use only No 26 AWG or larger e g 24 AWG UL listed or CSA certified telecommunication line cord NOTICE Damage of the device due to electrostatic discharges By touching electronic components you can cause damage to or destroy the device through electrostatic discharge ESD e Avoid coming into contact with component connections and plug contacts e Ground yourself before working on the device Damage of the device due to incorrect connection e The Sunny WebBox is only to be operated using the supplied plug in power supply and in the voltage range intended for this e Observe the technical data of the Sunny WebBox Property damage due to incorrectly set parameters With the help of the Sunny WebBox you can change the safety relevant parameters of SMA inverters e g SMA Grid Guard parameters Incorrectly set parameters can damage or destroy the inverter e Do not alter these safety relevant parameters without prior consultation with the electric utility company operating the grid into which your plant feeds Property damage due to unauthorized access to your plant The Sunny WebBox can be connected to the Internet However connecting to the Internet entails a security risk e Change the login password after the initial installation in order to protect it from unauthorized access by third parties Select a number letter combination w
44. e defective or damaged parts components network cables or of the network plug connections Contact your network administrator 74 SWebBox BA US en 34 User Manual SMA America LLC 14 Troubleshooting Rectification The Internet browser is If there is a proxy server in your network incorrectly configured you must enter an exception for the proxy server in your Internet browser see Section 15 6 Information on Your Internet Browser page 83 The Sunny WebBox has not Remove the Sunny WebBox plug in been started correctly power supply from the socket outlet and plug it back in after a short time in order to restart the Sunny WebBox Note that this can lead to loss of collected plant data The user interface The Sunny WebBox could not Make sure that DHCP is activated in the cannot be called up via obtain network settings from the Sunny WebBox see page 28 the URL http PRICE Make sure that there is an active DHCP n WebBox serial server in the network number Make sure that the router supports DHCP and DHCP is activated on the router The DHCP server does not have Use static network settings a DNS function Call up the user interface via the current IP address of the Sunny WebBox Determine the current IP address of the Sunny WebBox as obtained from the DHCP server You can determine the IP address via an SD card see page 79 Alternatively you can identify the IP address in the l
45. ebBox will overwrite the oldest data The time the ring buffer can bridge depends on the device type and number of detected devices i Possible Delays in the Visualization Evaluating the collected data takes time Note that it can take several minutes for Sunny Portal to display the data of your PV plant 46 SWebBox BA US en 34 User Manual SMA America LLC 9 Managing Plant Data 9 2 1 Registering Sunny WebBox in Sunny Portal l Loginto the user interface of the Sunny WebBox Select WebBox gt Settings gt Data trans in the user interface Enter the name of your plant in the Plant Name field Sunny Portal displays the name of your plant 4 Select the transmission method in the Interface field The transmission method depends which Sunny WebBox version you have 5 Set the upload frequency see Section 10 7 Setting Data Upload page 61 6 Select Yes in the Use Sunny Portal field i The plant identifier will be entered automatically In general you do not have to change the preset number in the Plant identifier field For Sunny Portal the number is a unique identifier of the plant If you have not yet registered at Sunny Portal the Sunny WebBox will automatically enter the preset plant identifier in Sunny Portal after the first successful data upload Sunny Portal sends the access data to the e mail address you entered in the Operator e mail field You are now registered in Sunny Portal In case you h
46. ed bus as a master include the communication bus at any time Sunny WebBox and Sunny Boy Control It does not have to take other devices into consideration If more than one master is connected to the communication bus the devices will block each other The SYSTEM LED The operating system of the Contact the SMA Service Line glows red Sunny WebBox is damaged 78 SWebBox BA US en 34 User Manual SMA America LLC 15 Appendix 15 Appendix 15 1 Allocating an IP Address in a Local Network You select a static IP address Internet Protocol Use the address range which is available to your router In most cases the address range of the router is between 192 168 0 1 and 192 168 255 254 If necessary refer to the manual of your router Note during the allocation of the IP address that the first three address parts of the IP address must be identical for all nodes of the same network You may not allocate the same IP address twice Example Router 192 168 0 1 Computer 1 192 168 0 2 Computer 2 192 168 0 3 Sunny WebBox 192 168 0 168 15 2 Determining the Network Settings of the Sunny WebBox With the following steps you can determine the current network settings of the Sunny WebBox You can then configure your computer to allow you to access the Sunny WebBox again see Section 6 4 Configuring the Network Settings on the Computer page 23 If necessary remove the write protection of the SD card 2 Insert the SD card into t
47. elect passwords with a security quality level that is at least safe 5 Select Save The new password will be active the next time you log into the Sunny WebBox 60 SWebBox BA US en 34 User Manual SMA America LLC Settings 10 6 3 SMA Grid Guard SMA Grid Guard is a security concept for country specific settings in the inverter determining the grid behavior within a power distribution grid These settings Grid Guard parameters are pre installed in the devices and can only be changed with the SMA Grid Guard password In order to change SMA Grid Guard parameters you will need to be logged in as an installer and you will need your personal SMA Grid Guard password which you can obtain from SMA The application form for the personal access code is available in the download area at www SMA Solar com in the Certificate category of the respective inverter 10 7 Setting Data Upload The upload frequency setting is used to define how frequently the Sunny WebBox connects to the Sunny Portal or the external FTP server each day You can also define the time when the Sunny WebBox connects to the Sunny Portal or the external FTP server All data upload settings are related to both data upload to the Sunny Portal as well as to data upload to an external FTP server 1 Select WebBox gt Settings gt Data trans in the user interface 2 Select the upload frequency in the Upload frequency per time window field i Maximum nu
48. ent device enter the e mail address of a user with administrator rights for the plant in Sunny Portal Resetting the Sunny WebBox via the user interface l Loginto the Sunny WebBox as an installer Select WebBox gt Info in the user interface 3 Select Default settings V A window containing a security question opens 4 Select Confirm The Sunny WebBox is now reset to its factory settings and switches off the web server 5 If the POWER LED is green and all other LEDs are red disconnect the plug in power supply from the power outlet 6 Wait 15 seconds 7 Reconnect the plug in power supply to the socketoutlet The Sunny WebBox will now start with the factory settings Resetting the Sunny WebBox using the reset button Starting from Sunny WebBox version E1 the hole for the Reset button is found on the rear panel of the Sunny WebBox under the upper left foot Only press the reset button when the Sunny WebBox is switched on 1 If the Sunny WebBox is mounted on a top hat rail remove it from the top hat rail 70 SWebBox BA US_en 34 User Manual SMA America LLC 11 Service Functions If the Sunny WebBox is mounted directly on a wall push the Sunny WebBox upwards slightly and remove it from the wall i Resetting specific Sunny WebBox settings Depending on how long you press the Reset button the Sunny WebBox performs the actions listed in the following table Action to 5 seconds Resetting the p
49. entral via Ethernet maximum 50 inverters Connecting the Sunny WebBox to an inverter via RS485 maximum 50 inverters 6 9 1 Connecting the Sunny WebBox to a Sunny Central The Sunny WebBox is connected to the Sunny Central via Ethernet Configure the Sunny WebBox for the local network and connect the Sunny WebBox directly to the remote terminal e g router switch or hub of the Sunny Central via the red network cable patch cable Sunny Central Sunny WebBox Ethernet 32 SWebBox BA US en 34 User Manual SMA America LLC 6 Commissioning 6 9 2 Connecting the Sunny WebBox to the RS485 Communication Bus This section describes how to connect the Sunny WebBox to the RS485 communication bus It is assumed that the Sunny WebBox is located at the end of the RS485 communication bus Sunny Boy Sunny Boy Sunny Boy Sunny WebBox RS485 Figure 1 5485 communication bus example DANGER Danger to life due to electric shock when opening the inverter Lethal voltages are present in the conductive parts of the inverter e All work on the inverter must be carried out by an electrically skilled person only Disconnect inverter on the AC and DC side see inverter installation manual Observe the waiting time to allow the capacitors to discharge i RS485 cabling and pin assignment in the system See the RS485 cabling plan poster for the system cabling and pin assignment 1 Connect cables to the RS485 bus nodes
50. er Manual SWebBox BA US 34 67 11 Service Functions SMA America LLC 11 2 3 Updating via an SD Card 1 Select the required update file in the download area at www SMA Solar com and download it to your computer Connect the SD card to the computer and create a folder called Update on the SD card Copy the downloaded update file to the Update folder created on the SD card and then remove the SD card from the computer Only save one update file in the Update folder The Update folder may contain a maximum of one update file If there is more than one update file in the Update folder the device profile will not be updated Insert the SD card into the Sunny WebBox SD card slot V The update starts automatically If the update was successful you can find the new device profile version under WebBox 7 Info in the Device profile version field 11 2 4 Updating via the user interface of the Sunny WebBox You need an SD card If other update data is already stored on the SD card this will be deleted 1 2 68 Ensure that an SD card is inserted into the SD card slot of the Sunny WebBox Log into the Sunny WebBox as an installer Select the required update file in the download area at www SMA Solar com and download it to your computer Click the Browse button under WebBox gt Info in the Manual update field in the user interface Select the desired update file and click Open Click Upload in the
51. ery 24 hours When you establish a new Internet connection your Internet provider will assign a new IP address to your network The Sunny WebBox establishes connections to Sunny Portal via this new IP address The IP address displayed by Sunny WebBox is always up to date i Accessing the Sunny WebBox via Sunny Portal after change of IP address When your Internet provider assigns a new IP address to your network Sunny Portal cannot access the Sunny WebBox immediately Before it can be accessed the Sunny WebBox must first send its new IP address to the Sunny Portal The Sunny WebBox transmits the IP address of the network every time data is transmitted Wait until the next data transmission is performed by the Sunny WebBox i The router must forward data requests to the Sunny WebBox To access the Sunny WebBox via Sunny Portal your router must be configured to forward all data requests from Sunny Portal to the Sunny WebBox If you are denied access check your router settings User Manual SWebBox BA US en 34 49 9 Managing Plant Data SMA America LLC 9 3 Integrated FTP Server The Sunny WebBox is equipped with an integrated FTP server The FTP server allows you to access CSV files or compressed XMI files In order to use the FTP server you must first assign the respective read and write access rights for the FTP server on the Sunny WebBox 9 3 1 Defining Read and Write Access Rights for the FTP Server 1 Select WebBox gt Set
52. f the LEDs on the Network Connection Commissioning Options Mounting Installation Location Requirements Connecting the Sunny WebBox Directly to the Computer Configuring the Network Settings on the Computer Information on Network Settings on the Windows 7 Windows Windows XP Windows 2000 Logging in to the Sunny WebBox for the First Time SWebBox BA US en 34 Table of Contents Table of Contents SMA America LLC 6 6 6 6 1 6 6 2 6 6 3 6 7 6 8 0 8 1 0 8 2 0 8 3 6 9 6 9 6 9 2 6 10 7 7 2 8 8 1 1 8 1 2 8 1 3 8 1 4 8 1 5 8 2 8 3 8 4 9 Configuring Sunny WebBox for the Local Network 27 Information on the Network Configuration of the SUNNY VV COL OK ad durare aa NC NEN 27 Using Dynamic Network Settings DHCP 28 Configuring the Static Network Settings of the Sunny WebBox Deactivating 28 Connecting the Sunny WebBox to the Local Network 29 Configuring the Sunny WebBox for Modem Operation 30 Information on Configuring the Sunny WebBox with an Analog Modem 30 Connecting the Sunny WebBox to the telephone network via modem cable 31
53. from the clipboard into the Plant identifier field 8 Select Save The plant identifier for the Sunny WebBox is adjusted to Sunny Portal 9 2 4 Delete the Sunny Portal Buffer Log into your Sunny WebBox as an installer Select WebBox gt Info in the user interface Select Delete in the Sunny Portal Buffer Load field The Sunny Portal buffer is deleted Hen 48 SWebBox BA US 34 User Manual SMA America LLC 9 Managing Plant Data 9 2 5 Accessing the Sunny WebBox via Sunny Portal Using Sunny Portal you can access your Sunny WebBox via the Internet i No access to the Sunny WebBox via Sunny Portal via an analog modem IF the Sunny WebBox transmits its data to Sunny Portal via a modem you cannot access the Sunny WebBox via Sunny Portal Every time the Sunny WebBox connects with Sunny Portal Sunny Portal saves the current address of the Sunny WebBox or the router to which the Internet connection is established If your router is configured accordingly you can access your Sunny WebBox via Sunny Portal In Device overview gt Device characteristics in Sunny Portal you will find the IP addresses with which the Sunny WebBox last established a connection to Sunny Portal The IP address displayed is updated by the Sunny WebBox each time data is transmitted If your network is permanently connected to the Internet your Internet provider may disconnect the connection at regular intervals This usually happens ev
54. he Sunny WebBox During resetting specific Sunny WebBox settings are reset to the factory setting If you only wish to restart the Sunny WebBox without resetting the settings see Section 11 3 i Data backup Before you reset the Sunny WebBox take note of all settings such as network or portal settings as necessary In addition back up the PV plant data in order to avoid data losses You can reset the Sunny WebBox in different ways and to various degrees e Resetting the Sunny WebBox via the user interface e Resetting the Sunny WebBox using the reset button User Manual SWebBox BA US_en 34 69 11 Service Functions SMA America LLC Via reset button All settings will be reset The Sunny WebBox is The following settings will be reset now reset to the delivery status s Passwd or e Network settings or e All settings The Sunny WebBox is now reset to the delivery status i After resetting adjust the plant identifier for Sunny Portal If you reset all the Sunny WebBox settings the Sunny WebBox will delete all login settings for Sunny Portal If you start the Sunny WebBox without making further settings the Sunny WebBox creates a new plant with a new plant identifier in Sunny Portal If the Sunny WebBox is to send the data to the existing plant in Sunny Portal take the following steps after the reset e Assign the plant identifier of the old system to the replacement device see Section 9 2 3 e Inthe replacem
55. he Sunny WebBox Select WebBox gt Settings gt Data trans in the user interface Make a selection in the Use Sunny Portal field The Sunny WebBox will transmit data to Sunny Portal Register the Sunny WebBox in Sunny Portal see Section 9 2 1 Registering Sunny WebBox in Sunny Portal page 47 The Sunny WebBox will not transmit data to Sunny Portal 4 Select Save M This setting activates or deactivates data transmission to Sunny Portal 9 2 3 Adjusting the Plant Identifier for Sunny Portal Sunny Portal identifies your Sunny WebBox via the plant identifier In the following cases you must adjust the plant identifier in the Sunny WebBox Data has already been sent to Sunny Portal via another communication device e The plant identifier set for the Sunny WebBox was reset using the Reset button The Sunny WebBox has been replaced with another Sunny WebBox e WebBox is to be added to a plant that is already registered in Sunny Portal Perform the following steps to adjust the plant identifier of the Sunny WebBox for Sunny Portal 1 Register at Sunny Portal www SunnyPortal com 2 Goto Configuration gt Plant properties on the Sunny Portal page 3 Copy the plant identifier to the clipboard 4 Loginto your Sunny WebBox as a user installer 5 Select WebBox gt Settings gt Data trans in the user interface 6 Delete the content of the Plant identifier field 7 Paste the plant identifier
56. he Sunny WebBox SD card slot V MEMORY LED flashes orange The Sunny WebBox saves data to a specific file folder on the SD card The name of the data file is WebBox SerialNumber whereby SerialNumber designates the serial number of the respective Sunny WebBox 3 Wait until the MEMORY LED glows continuously green 4 Remove the SD card from the SD card slot of the Sunny WebBox 5 Connect the SD card to a computer 6 Open the directory on the SD card WebBox SerialNumber This directory contains a file named config xml 7 Open the config xml with a text editor or Internet Explorer Open the configuration file of the Sunny WebBox See the configuration file for the required information see Section 15 3 Structure of the Config xml File page 80 User Manual SWebBox BA US 34 79 15 Appendix SMA America LLC 15 3 Structure of the Config xml File lt xml version 1 0 encoding7 utf 8 2 lt WebBox gt lt Settings gt lt add key Version value 1 5 gt add key Plant ID value gt add key User ID value Max Mustermann sma de gt add key DHCP value false gt add key IP Address value 192 168 0 168 gt lt add key SubNetMask value 255 255 255 0 gt lt add key Gateway value 192 168 0 100 gt lt add key DNS Server value 192 168 0 100 gt lt add key NAT Port value 80 gt lt add key Webserver Port value 80 gt lt add key Webservice P
57. he Sunny WebBox should use to communicate via the Modbus protocol The default setting is port 502 Select Save and Confirm 10 4 2 Changing the Modbus Unit ID If you use the Modbus protocol you can change the unit ID of the connected Modbus capable devices via the user interface of the Sunny WebBox 1 2 3 4 58 Log into the Sunny WebBox as an installer Select Plant gt Devices gt Modbus in the user interface Select the required unit ID in the Unit ID field Select Save SWebBox BA US 34 User Manual SMA America LLC Settings 10 5 Modem Configuration 10 5 1 Enable Modem Dialup With this function you can enable modem dialup via a dial up connection to the Sunny WebBox This setting does not affect how data is transferred to Sunny Portal via a modem You can configure transmission to Sunny Portal in the user interface via WebBox gt Settings gt Data trans on the web interface in the Interface field 1 Select WebBox gt Settings gt Modem in the user interface 2 Make a selection in the Allow modem access field The Sunny WebBox can be accessed via a dial up connection Adjust further settings The Sunny WebBox cannot be accessed via a dial up connection 3 Enterthe IP address at which the Sunny WebBox can be accessed via a dial up connection in the IP address field 4 Select Save Whether the Sunny WebBox can or cannot be accessed via a dial up connection
58. he password is the same for both user groups you will be logged in as the installer In order to prevent two users making changes at the same time only one user can ever be logged on to the Sunny WebBox at a time The user groups have the following rights User This user group allows the user to read all display relevant information such as instantaneous values and parameter settings Settings that affect functionality cannot be modified The user can choose any plant password for the user group User Installer In addition to the rights available to users this user group is also allowed to set or change plant parameters that affect functionality This user group can carry out the following tasks Resetting the Sunny WebBox to the factory settings Safely shutting down the Sunny WebBox Changing the user and installer user group passwords Changing the parameters of the inverters Logging into SMA Grid Guard Installer with SMA Grid Guard The installer can change SMA Grid Guard parameters for rights devices 26 SWebBox BA US_en 34 User Manual SMA America LLC 6 Commissioning Logging in to the Sunny WebBox 1 Start Internet browser e g Internet Explorer i Enable JavaScript in the Internet Browser The Sunny WebBox user interface needs JavaScript in order to be able to correctly display and execute the contents and functions of the Sunny WebBox Enable JavaScript in your Internet browser If necessary refer
59. he user interface under WebBox gt Settings gt Network in the column under the selection field Dynamic DHCP 6 6 3 Configuring the Static Network Settings of the 28 Sunny WebBox Deactivating DHCP Select WebBox gt Settings gt Network in the Sunny WebBox user interface In the Obtain IP address field select the value Static In the IP address field enter the static IP address under which the Sunny WebBox is to be accessed in the local network see Section 15 1 Allocating an IP Address in a Local Network page 79 Enter the subnet mask of your network in the Subnet mask field Normally you can find this information in the router manual Enter the Gateway IP address of your network into the Gateway address field Usually the IP address of the router has to be entered here SWebBox BA US en 34 User Manual SMA America LLC 6 Commissioning 6 Inthe DNS server address field enter the IP address of the DNS server Domain Name System Server Usually the IP address of the router has to be entered here You can enter the address of another DNS server in the 2 DNS server optional field This ensures communication if the 1st DNS server fails 7 Select Save and Confirm V The Sunny WebBox saves the network settings and will no longer be accessible from your computer 6 7 Connecting the Sunny WebBox to the Local Network 1 Remove the plug in power supply of the Sunny WebBox from the soc
60. hentication field Authentication is needed for the FTP server Adjust further settings Authentication is not required User name and Password do not have to be entered Proceed to step 6 Enter the data of your FTP server in the User name and Password fields Set the upload frequency see Section 10 7 Setting Data Upload page 61 8 Select Save V The FTP push function is activated deactivated depending on the setting User Manual SWebBox BA US_en 34 5 9 Managing Plant Data SMA America LLC 9 4 2 Testing the FTP Push Function 4 Select WebBox gt Settings gt Data trans in the user interface M The Data transmission page opens Click the test button in the Test FTP connection field The Sunny WebBox sends a test file to the FTP server Check whether the Sunny WebBox transferred the test file successfully to the FTP server FTP connection test successful check the content of the test file see Section 15 4 Structure of the Info xml File page 81 on your FTP server The content of the test file must match the data of your Sunny WebBox FTP connection test failed check the configuration of your FTP server and the Sunny WebBox If necessary you must adjust settings of the FTP server and the Sunny WebBox If you have any questions ask your network administrator and repeat the connection test Select Save The FTP push function is set and has been tested 9 5
61. here is an overview of the current output the previous daily yield and the previous total yield of all the connected inverters In general there are two different areas in the web interface where settings can be configured e settings that affect the Sunny WebBox and Sunny Portal e settings that affect the PV plant 40 SWebBox BA US 34 User Manual SMA America LLC 8 Operation 8 1 1 Explanation of the Status Symbols This section explains the meanings of the various status symbols in the web interface of the Sunny WebBox The symbol of a Sunny Boy appears in each of the following examples The Sunny WebBox user interface shows other devices in the PV plant with corresponding symbols Symbol This symbol indicates that the inverter is operational and communicating with the Sunny WebBox This symbol indicates that communication has been established with the Sunny WebBox but that the inverter has an error This symbol is displayed in the following cases e inverter is unable to communicate with the Sunny WebBox e A fault has occurred in the communication with the inverter e Itis night time and the inverter is switched off 8 1 2 Plant Status You can read the status of the entire PV plant under Plant in the Status table If devices in the plant have the status Error or Warning the number of affected devices and the serial number of one of the affected devices is shown next to the relevant symbol Designati
62. il address If you do not receive the test e mail check the spam folder of your e mail inbox and the local network settings see page 27 9 Select Save V Notification in case of error is activated 64 SWebBox BA US 34 User Manual SMA America LLC 11 Service Functions 11 Service Functions 11 1 Firmware Update for the Sunny WebBox 11 1 1 Information on the Firmware Update for the Sunny WebBox You have the option of updating the Sunny WebBox firmware The firmware can be updated with or without access to the Internet When the Sunny WebBox firmware is updated all the settings and data will be saved You can update the Sunny WebBox firmware in the following ways e Updating the firmware via the Internet e Updating firmware via an SD Card e Updating the firmware via the user interface of the Sunny WebBox i Reading off the current firmware version of the Sunny WebBox You can find the current firmware version of the Sunny WebBox in the bottom right hand corner of the user interface i The user interface is temporarily unavailable During the update the Sunny WebBox restarts and you cannot access the Sunny WebBox user interface for a short period of time i Do not disconnect the Sunny WebBox from the power distribution grid during the update process 11 1 2 Updating the Firmware via the Internet IF the Sunny WebBox has Internet access you can either update the Sunny WebBox firmware automatically or manuall
63. ist of DHCP servers using the MAC address of the Sunny WebBox see the manual for the DHCP server The MAC address is located on the type label of the Sunny WebBox Call up the user interface via Sunny Portal Call up the user interface using the Sunny WebBox Assistant Windows does not The network card device driver Check the installation of the network display the LAN Ethernet card is not installed adaptor in the Windows device connection manager and re install the device driver The network card is defective Replace the faulty network card with a new one User Manual SWebBox BA US_en 34 75 14 Troubleshooting SMA America LLC Rectification Sunny WebBox is The DSL routers of some unable to connect via manufacturers can be DSL router disconnected when the DSL router switches to energy saving mode Sunny WebBox is The data transmission protocol unable to detect and the baud rate are not devices connected to configured properly the RS485 bus The Sunny WebBox Data transmission is disabled will not transmit data to Sunny Portal The data upload to Incorrect Internet Service Sunny Portal via the Provider data analog modem fails repeatedly 76 SWebBox BA US_en 34 Disable the energy saving mode of the DSL router Use the LAN 1 port of the DSL router since the energy saving mode for this port is usually disabled by default Check whether the data transmission protocol and the baud
64. ith at least 8 characters for your password see Section 10 6 1 Strength of Passwords page 60 16 SWebBox BA US_en 34 User Manual SMA America LLC 4 Scope of Delivery 4 Scope of Delivery Check the delivery for completeness and for any external damage Contact your dealer if the delivery is incomplete or damaged A B D Bo Jt Plug in power supply with travel adapters Red network cable patch cable Blue network cable crossover cable Plug for SMACOM 1 plug 1 connector shell 1 cable tie Jumper as replacement Screws 2 CD with Sunny WebBox Assistant K User manual and quick reference guide for commissioning L SD card inserted into the SD card slot on the Sunny WebBox only with the order option Sunny WebBox with SD card Modem cable with RJ11 plug only with the order option Sunny WebBox with analog modem can no longer be ordered M User Manual SWebBox BA US en 34 17 5 Device Overview SMA America LLC 5 Device Overview 5 1 Type Label The type label clearly identifies the Sunny WebBox The type label can be found on the back of the enclosure SMA Solar Technology AG www SMA America de SUNNY WEBBOX Postion a hes O O 5 2 Overview of the Sunny WebBox LEDs Sg oS LED name Significance USBCOM flashing green no function glowing red no function off no function 18 SWebBox BA US_en 34 User Manual S
65. ket outlet 2 Remove the blue network cable crossover cable 3 Connect the Sunny WebBox directly to the remote terminal e g router switch or hub of the local network using the red network cable patch cable see The connection of the remote terminal is normally indicated by the same symbol as the Sunny WebBox network connection IF necessary refer to the remote terminal manual i Recommendation on network cabling If the supplied network cable is too short observe the following network cable requirements e Use a cable of type Cat5 or higher Use a shielded cable e Fora total length of no more than 328 ft 100 observe the guidelines for structured cabling in accordance with EIA TIA 568 ISO IEC 11801 and or EN 50173 cable for fixed layout at least AWG24 Fora total length of no more than 164 ft 50 m you can use a patch cable with AWG26 7 User Manual SWebBox BA US_en 34 29 6 Commissioning SMA America LLC 4 Connect the plug in power supply to the Sunny WebBox and plug it into the socketoutlet see V The Sunny WebBox starts As soon as the SYSTEM and POWER LEDs glow green the Sunny WebBox has started up and is ready for operation The start up procedure can take up to 90 seconds If the SYSTEM or POWER LEDs do not glow green refer to Section 14 i Resetting the computer to the network settings Reset your computer to its original network settings so that it can be acce
66. ll free available for USA Canada and Puerto Rico Fax 1 916 625 0871 Service SMA America com www SMA America com SMA Solar Technology Canada Inc 2425 Matheson Blvd E 8th Floor Mississauga ON LAW 5 5 Canada Tel 1 877 506 1756 Toll free available for Canada Service SMA Canada ca www SMA Canada ca 90 SWebBox BA US_en 34 User Manual SMA Solar Technology SMA America LLC www SMA America com
67. matically forwards the queries to the correct ports via the network Before adjusting the ports contact your network administrator User Manual SWebBox BA US 34 57 Settings SMA America 5 Select WebBox gt Settings gt Network in the user interface In the field Virtual public HTTP port enter the port enabled in the router for HTTP access This port allows the web server of the Sunny WebBox to be accessed via the Internet In the Webserver port field enter the port via which the web server of the Sunny WebBox can be accessed In the Webservice port field enter the port via which the Sunny WebBox sends data to the Sunny Portal and executes the Sunny WebBox firmware updates Select Save and Confirm The network ports are now changed 10 4 Modbus Configuration 10 4 1 Activating or Deactivating the Modbus Server l 4 Select WebBox gt Settings gt Network in the user interface Select yes in the Use Modbus field in order to use the Modbus protocol for Sunny WebBox communication If you activate the Modbus protocol unauthorized access to the Sunny WebBox is possible In this case users without a password will be able to access the instantaneous values of supported devices and change the Sunny WebBox system time or Select no in the Use Modbus field to deselect the Modbus protocol for Sunny WebBox communication Enter the port in the Modbus field which t
68. mber of upload attempts If the data transmission from the Sunny WebBox to the Sunny Portal or external FTP server fails the Sunny WebBox will make further attempts to transmit the data The Maximum number of upload attempts per time window value specifies the number of data transmission attempts the Sunny WebBox makes within the defined time window 3 Select the maximum number of upload attempts in each time window in the Maximum number of upload attempts per time window field 4 Select Save M The data upload is set 10 8 Configuring the CSV Data Format 1 Select WebBox gt Recording in the user interface In the Format field select CSV Select Configure V The page for configuring the CSV data format opens Select the desired format of the file name in the Filename format field 5 Make a selection in the Create column headers field A header is added to the CSV file A header is not added to the CSV file User Manual SWebBox BA US_en 34 61 Settings SMA America LLC 6 Inthe End oHine character field make a selection determining which control character separates the lines of the CSV file i CSV data format for Excel import Microsoft Excel can automatically import CSV file data into tables if the separator and the number format are properly configured If you want to import the CSV data into Microsoft Excel for evaluation set the separator to Comma and as the number format
69. n the Internet browser cache Clear the Internet browser cache to prevent unauthorized access to the FTP server of the Sunny WebBox 50 SWebBox BA US en 34 User Manual SMA America LLC 9 Managing Plant Data 9 4 FTP Push Function The Sunny WebBox is equipped with an FTP push function This function means that the Sunny WebBox can upload the collected data of your PV plant to an FTP server i XML Data Format The data that is transferred via FTP push is always stored in XML data format i Testing the FTP push function You can also test the FTP push function using an FTP server installed locally on your computer To learn how to install a local FTP server and use it to test the Sunny WebBox FTP push function with a local FTP server refer to the Technical Information Configuring a Local FTP Server You can find this document in the download area at www SMA Solar com 9 4 1 Activating Deactivating FTP Push Function 1 Select WebBox gt Settings gt Data trans in the user interface M The Data transmission page opens 2 Make a selection in the Use FTP Push service field The FTP push service is activated Adjust further settings The FTP push service is not activated Proceed to step 8 3 Enter the URL and port of the FTP server in the FTP server field 4 Upload directory field specify the desired file on the FTP server to which the data should be saved 5 Make a selection in the Use aut
70. ncrease data security If you wish to clear the SD card you must format the SD card on a computer with the FAT16 file system l Select WebBox gt Settings gt Security in the user interface 2 Make a selection in the External memory field Enable Plant data is saved on the SD card No plant data is saved on the SD card 3 Insert the SD card into the Sunny WebBox SD card slot M The SD card is configured The Sunny WebBox will now save data to the SD card i Data loss when removing the SD card Do not remove the SD card while the MEMORY LED is flashing orange This can damage the file system of the SD card and lead to data loss Depending on the amount of data the writing process can take some time When an SD card is inserted into the SD card slot the Sunny WebBox copies all data from the internal memory to the external memory SD card The Sunny WebBox will save new data to the SD card until you remove it from the SD card slot The MEMORY LED on the Sunny WebBox flashes orange to indicate that it is writing to the SD card The Sunny WebBox saves data to a specific file folder on the SD card The name of the file folder is WebBox SerialNumber SerialNumber designates the serial number of the respective Sunny WebBox The Sunny WebBox creates a subfolder in the main folder every day Each subfolder contains all the data collected by the Sunny WebBox on that particular day The Sunny WebBox will not save fur
71. nd disturbance type events in the event report and displays them via the user interface see Section 8 4 Displaying the Event Report page 45 User Manual SWebBox BA US en 34 63 Settings SMA America 10 10 2 Enabling Disabling Active Notification in Case of Error l Integrate the Sunny WebBox in your network see page 27 Select WebBox gt Settings gt Data trans in the user interface Make a selection in the Notification active field Notification is active Adjust further settings Notification is not active Select Save 4 The Sunny WebBox will send you an SMS when an error event occurs If the error persists after 24 hours and after 48 hours the Sunny WebBox will notify you in each case 5 The Sunny WebBox informs you via e mail when an error type event occurs The input field for the e mail address appears Continue with step 6 Enter your e mail address If the Sunny WebBox is to send notification to multiple e mail addresses enter the e mail addresses with commas as separators 7 Ifyou want to use your own e mail server select Yes in the Use own mail server field Then enter the following data URL of the mail server e g mail gmx net or IP address of the mail server Mail server port SMTP Desired sender e mail address for the alert e mail User name and password for your e mail account 8 Click test The Sunny WebBox sends a test e mail to the specified e ma
72. ne in the Time zone UTC offset field Make a selection in the Automatic change from summer time to winter time field Automatic change from daylight saving time to standard time is active Automatic change from daylight saving time to standard time is not active Date and time have to be set manually Enter the current date in the New date field Enter the current time in the New time field Select Save The date and time are now set 1 2 Setting the Language Select WebBox gt Settings gt System in the user interface Select your language in the Language field Select Save The language is set 1 3 Setting the Operator Name Select WebBox gt Settings gt System in the user interface Enter the operator name in the Operator name field Select Save The operator name is now set User Manual SWebBox BA US 34 55 Settings SMA America LLC 10 2 Setting the Communication Type of the PV Plant 1 Select Plant gt Settings in the user interface 2 Select the device communication method in the Interface field SMA COM All Sunny Boy devices All Sunny Mini Central devices All Sunny Island devices All Sunny Backup devices Sunny SensorBox Sunny Central US version only ETHERNET e All Sunny Central devices excluding US version 3 If SMA COM is selected click Save and continue with Section 10 2 1 or If ETHERNET is selected click Save and continue with
73. nication Type of the PV Plant 56 DEMING SMUAXC COM S hag eua Lb eben os 56 Se ME IE RINE Io cent titer retos bode oe wee mE E artes 57 Setting up Access to the Sunny WebBox via the Internet 57 Modbus 58 Activating or Deactivating the Modbus 58 Changing the Modbus Unit ID 58 Modem Configuration 59 Enable Modem 59 Testing the Connection 59 SWebBox BA US_en 34 9 Table of Contents 10 6 10 6 1 10 6 2 10 6 3 10 7 10 8 10 9 10 9 1 10 9 2 10 10 10 10 1 10 10 2 11 11 1 11 1 1 11 1 2 11 1 3 11 1 4 11 2 11 2 1 11 2 2 11 2 3 11 2 4 11 3 11 4 11 5 12 12 1 12 2 SMA America LLC Ensuring Access 5 59 deutet auis 60 Change password 025 525 oc tie eet qu US Du bet MR E EHE ee 60 SMA Gnd b etat ELEME HEU 6 Selling Dale UDIOGOG saa mail acted att pae qus tied 6 Configuring the CSV Data Format 6 Retrieving or Requesting Data from the Device Memory 62 Activating Deactivating Automatic Data Retrieval from Error Memory 62 Manually Requesting Data from the Error or Event
74. nologically in the event report of the Sunny WebBox You can view the event report on the Sunny WebBox user interface see Section 8 4 Displaying the Event Report page 45 10 9 1 Activating Deactivating Automatic Data Retrieval from Error Memory Select WebBox gt Recording gt Device hard drive in the user interface 2 To enable automatic retrieval of data from the error memory select yes from the Collect automatically fault logs field or To disable automatic retrieval of data from the error memory delivery state select no 3 Select Save M The error memory settings are now saved 62 SWebBox BA US_en 34 User Manual SMA America LLC Settings 10 9 2 Manually Requesting Data from the Error or Event Memory It is not possible to request data from the event memory and the error memory at the same time Wait until the status of Sunny WebBox is Idle before requesting data from the device memory Select WebBox gt Recording gt Device hard drive in the user interface 2 To start manual retrieval of data from the error memory select request from the Manually requesting fault memory field 3 To start manual retrieval of data from the event memory select request from the Manually requesting event memory field The Sunny WebBox is now configured to retrieve data from the selected device memory 10 10 Active Notification in Case of Error 10 10 1 Information on Notification in Case of Error
75. ocument SMA America Production LLC SMA SMA Solar Technology Canada Inc SMA PV plant PV plant Modbus is a registered trademark of Schneider Electric and is licensed by the Modbus Organization Inc User Manual SWebBox BA US_en 34 13 2 Sunny WebBox SMA America LLC 2 Sunny WebBox As the central communication interface the Sunny WebBox connects the PV plant and its operator The Sunny WebBox collects and documents all data of the connected devices thus permitting interruption free monitoring of the PV plant The Sunny WebBox provides the operator with all recorded data via an Internet connection The Flashview presentation software and the Sunny Portal website can be used to edit data or graphically display stored data Both presentation programs are freely available on the www SMA Solar com or the www SunnyPortal com websites This means that operators can see the yields from their plant both in the local network and via the Internet at any time using Flashview and the Sunny Portal Sunny SensorBox 85485 Sunny Portal Sunny Mini Central 85485 Flashview Local PC E Sunny Island Sunny Backup SUNNY 85485 Internet access PC Router Sunny Boy 85485 Windy Boy 85485 Sunny Central Ethernet The Sunny WebBox is also a powerful tool for operators when configuring plants or performing remote diagnostics via computer It allows c
76. on Device with the status Error Device with the status Error or Warning User Manual SWebBox BA US_en 34 4 8 Operation SMA America LLC 8 1 3 Structural View and Device View In the structural view and the device view you can call up additional data under Plant gt Devices Structural View In the structural view the user interface shows the devices in the order in which they are connected to the data bus 1 webBox wR38 006 2000333615 ga WRAS 20080 3 33645 006 2000333662 a WR3JS 006 2000333004 ga VELTH 2000 133678 ewes 006 2000333698 Refresh Device View In the device view the user interface shows all devices sorted by device type Device types are for example all Sunny Boys The number shown in parentheses indicates Sunny Boy 6 Bowers 005 2000333515 the number of devices of the device type RO wn 39 006 2000333649 uU WR3B 006 2000333662 ga 006 200031369 WRIB 006 20003336 d ga WR31B 006 20003336408 42 SWebBox BA US 34 User Manual SMA America LLC 8 Operation 8 1 4 Overview According to Device Type In the device view the window on the right provides an overview of all devices in a group To view all the devices of a specific type select the device type in the device view webbox V sunny Boy 6 wR38 006 2000333615 RD wn3a 005 2000233649 wR36 006 2000333662 R
77. ontinuous monitoring of the PV plant and early detection of disturbances Thus the Sunny WebBox helps to optimize PV plant yields The Sunny SensorBox allows the operator to further expand his plant via the Sunny WebBox The Sunny SensorBox records the environmental data relevant to performance monitoring at the PV plant For this purpose the Sunny SensorBox has an integrated irradiation sensor as well as an external module temperature sensor The operator can also connect an optional ambient temperature sensor and a wind sensor to the Sunny SensorBox Further information on monitoring your PV plant and SMA products can be found on the Internet at www SMA Solar com 14 SWebBox BA US 34 User Manual SMA America LLC 3 Safety 3 Safety 3 1 Intended Use The Sunny WebBox is a data logger that records logs and makes available the data of a PV plant The Sunny WebBox is suitable for monitoring PV plants of any size data collected by the Sunny WebBox may deviate from the data provided by the electricity meter The Sunny WebBox data must not be used for billing purposes 3 1 1 Supported Products The Sunny WebBox supports the following SMA products Other Products All inverters with the following Sunny SensorBox communication interfaces SMA Meteo Station A485USPB NR A85QMUS 10 NR Flashview Sunny Central via Ethernet SMA OPC Sawer Sunny Portal A list of these inverters can be found in the manual fo
78. ork Connection Thi e connection uses the following items Client for Microsoft Networks Maos Packet Scheduler B File and Printer Sharing for Microsoft Networks 4 Intemet Protocol Version 6 TCP IPv6 amp Link Layer Topology Discovery Mapper 1 0 Driver amp Link Layer Topology Discovery Responder Description Transmission Control Protocol Intemet Protocol The default wide area network protocol that provides communication across diverse interconnected networks K KI I L K K K OK Internet Protocol Version 4 TCP IPv4 Properties General Alternate Configuration You can get IP settings assigned automatically if your network supports this capability Otherwise you need to ask your network administrator for the appropriate IP settings Obtain an IP address automatically Use the following IP address IP address Subnet mask Defauk gateway P Obtain DNS server address automatically Use the following DNS server addresses Preferred DNS server Alternate DNS server The computer is set to the network settings of the Sunny WebBox SWebBox BA US 34 User Manual SMA America LLC 6 4 3 Windows XP Windows 2000 Start the computer 6 Commissioning In Windows select Start gt Settings gt Network Connections Double click the LAN connection used to connect the
79. ort value 80 gt lt Settings gt lt Export gt lt Export gt lt WebBox gt a O O DHCP Displays true when DHCP use is enabled and false when DHCP use is disabled IP Address The IP address of the Sunny WebBox as configured by the user or obtained from the DHCP server SubNetMask The subnet mask of the Sunny WebBox as configured by the user or obtained from the DHCP server Gateway The gateway address of the Sunny WebBox as configured by the user or obtained from the DHCP server DNS Server The DNS server address of the Sunny WebBox as configured by the user or obtained from the DHCP server 80 SWebBox BA US en 34 User Manual SMA America LLC 15 Appendix 15 4 Structure of the Info xml File lt xml version 1 0 encoding ut 8 standalone yes gt Info xmins http www w3 org 200 1 XMLSchema xsd gt lt SerialNumber gt 150002 132 lt SerialNumber gt lt MacAddress gt 00 40 AD 1 E 08 54 lt MacAddress gt lt Created gt 2009 07 2 11 15 43 20 lt Created gt lt Version gt 1 50 lt Version gt lt OSVersion gt 1 26 lt OSVersion gt lt Info gt Description of the XML tags Setting Significance ________ SerialNumber Sunny WebBox serial number MacAddress Hardware address of the Sunny WebBox Time of the FTP push connection test Version The current firmware version of the Sunny WebBox Version of the Sunny WebBox operating system User Manual SWebBox BA US_en 34 8
80. r Sharing for Microsoft Networks vi 8 QoS Packet Scheduler Internet Protocol Install Uninstall Properties M Description Transmission Control Protocol Internet Protocol The default wide area network protocol that provides communication across diverse interconnected networks Show icon in notification area when connected Notify me when this connection has limited or no connectivity DK Cancel Internet Protocol TCP IP Properties General Al xl You can get IP settings assigned automatically if your network supports this capability Otherwise you need to ask your network administrator for the appropriate IP settings C Obtain an IP address automatically Use the following IP address IP address 192 168 0 100 Subnet mask 255 255 255 0 Default gateway Obtain DNS server address automatically Use the following DNS server addresses Preferred DNS server so a Alternate DNS server Advanced SWebBox BA US 34 25 6 Commissioning SMA America LLC 8 Select OK 9 Inthe Local Area Connection Properties window select OK The computer is set to the network settings of the Sunny WebBox 6 5 Logging in to the Sunny WebBox for the First Time The Sunny WebBox distinguishes between 2 user groups user and installer The two user groups are distinguished by two different passwords If t
81. r the compliance or noncompliance with such laws or codes in connection with the installation of the product The product contains no user serviceable parts For all repair and maintenance always return the unit to an authorized SMA Service Center Before installing or using the product read all of the instructions cautions and warnings in this manual Wiring of the product must be made by qualified personnel only User Manual SWebBox BA US en 34 5 General Warnings SMA America LLC 6 SWebBox BA US en 34 User Manual SMA America LLC Table of Contents 1 1 1 2 1 3 1 4 2 3 3 3 1 1 3 1 2 3 2 4 5 5 5 2 9 9 5 4 6 6 6 2 6 3 6 4 6 4 1 0 4 2 6 4 3 6 5 User Manual Information on this Valdi a aerma y aee a E EUR TREE Additional information TuSOOOb IOS s hd Iro Uo Ud teen eoo iniu dba Dag SUP WO MeO Gls xt aad eed exc sara mes etd eee Tarde ORO DONE E a eee eae Safety Instructions s eser ar Scope of Device Type label cs sodes abend dua m etd uim Overview of the Sunny WebBox 5 Overview of the Connection Area Overview o
82. r the relevant communication interface 3 1 2 Target Group The Sunny WebBox is intended for private and industrial use When you log in to the Sunny WebBox there are two user groups at your disposal Installer and User The Installer user group comprises only qualified personnel authorized to make changes to grid relevant parameters for the connected devices Only the installer may commission the Sunny WebBox 3 2 Safety Instructions Follow all operating and safety precautions in this manual Failure to follow these instructions could result in damage to the device and cause personal injury A WARNING When using your telephone equipment basic safety precautions should always be followed to reduce the risk of fire electric shock and injury to persons including the following User Manual SWebBox BA US_en 34 15 3 Safety SMA America LLC WARNING Danger to life due to electric shock Never open the plug in power supply Use the Sunny Webbox only in the interior and in a dry environment Do not use this product near water for example near a bathtub washbowl kitchen sink or laundry tub in a wet basement or near a swimming pool Use only the plug in power supply provided Avoid using a telephone other than a cordless type during an electrical storm There may be a remote risk of electric shock from lightning A CAUTION Injuries from tripping over cables e Install the cabling in such a way that no on
83. rence guide for Sunny WebBox commissioning Then you can Connect the Sunny WebBox to the inverter see page 32 e Setthe PV plant communication mode see page 56 and detect the PV plant devices see page 44 Commissioning the Sunny WebBox without the Sunny WebBox Assistant Proceed as follows Connect the Sunny WebBox directly to the computer see page 22 e Configure the network settings on the computer see page 23 e Configure Sunny WebBox for the local network see page 27 and connect to the local network see page 29 and or configure the Sunny WebBox for modem operation see page 32 Connect the Sunny WebBox to the inverter see page 32 Set the PV plant communication mode see page 56 and detect the PV plant devices see page 44 6 2 Mounting Installation Location Requirements Note the following information on the mounting installation location of the Sunny WebBox e The Sunny WebBox is suited only for mounting indoors e ambient temperature must remain between 4 F 20 C and 131 F 55 C maximum cable length of the entire RS485 communication bus is 3 937 ft 1 200 The maximum permitted network cable length is 328 ft 100 m per segment The maximum permitted telephone cable length is 656 ft 200 m The Sunny WebBox requires a socketoutlet with a grid voltage of 100 V 240 V 50 Hz 60 Hz e Protect the Sunny WebBox from dust wet conditions corrosive substances and vapo
84. ress subnet mask gateway and DNS server via a DHCP server i Li NW Factory settings DHCP is activated in the Sunny WebBox by default DHCP Server Requirements IF you want to obtain the network settings for the Sunny WebBox via DHCP check your DHCP server in advance The DHCP server must extend the lease of the assigned IP address If the DHCP server assigns a new IP address after the lease has expired we do not recommend using DHCP You can only call up the user interface via the URL http WebBox serial number if your DHCP server has a DNS function IF your DHCP server does not have a DNS function but you want to use DHCP you can call up the user interface via the current IP address of the Sunny WebBox You can determine the current IP address via the SD card see page 79 Alternatively you can find the Sunny WebBox IP address in the DHCP server DHCP servers can normally list all devices to which you have assigned an IP address You can now identify the Sunny WebBox based on your MAC address The MAC address of your Sunny WebBox is located on the type label and the WebBox gt Info page Select WebBox gt Settings gt Network in the user interface In the Obtain IP address field select the Dynamic DHCP Select Save and Confirm DHCP is activated in the Sunny WebBox You can now connect the Sunny WebBox to the local network Tip You can find the current network settings for the Sunny WebBox on t
85. rk connections installed in the computer Ensure that you select the correct network connection with which the computer is connected to the Sunny WebBox If necessary refer to the manual of your computer Inthe event that no LAN connection is displayed see Section 14 Troubleshooting page 74 V The Local Area Connection Status window opens 3 Select Properties in the General tab User Manual SWebBox BA US 34 83 15 Appendix SMA America LLC M The window Local Area Connection Properties opens 4 Activate Microsoft TCP IP version 5 Select OK V IPV is activated 15 8 1 Accessing Sunny WebBox via Integrated Analog Modem This section describes how to access your Sunny WebBox from any computer with a modem via the integrated modem The computer must be equipped with an analog modem or an ISDN modem with CAPI driver i IP addresses assigned to Sunny WebBox and modem The Sunny WebBox is assigned the IP address 192 168 0 168 in your network The modem on the remote terminal is assigned the IP address 192 168 0 169 in your network These IP addresses may not be assigned to other devices in your computer s network l Install and connect the computer modem to the telephone network as described in the user manual of the modem Start Internet Explorer on the computer In Internet Explorer select Tools gt Internet Options V The Internet Options window opens Select the Connections tab
86. rs User Manual SWebBox BA US_en 34 21 6 Commissioning SMA America LLC Observe the minimum clearances to walls other devices or objects as shown in the diagram in order to guarantee sufficient heat dissipation Do not cover the Sunny WebBox The distance from the Sunny WebBox to the inverters may not be greater than the maximum permitted distance of the selected communication type Note the specifications in the respective sections i 22 Connect the Sunny WebBox with the blue network cable crossover cable to the computer see The connection on the computer is normally indicated by the same symbol as the Sunny WebBox network connection If necessary refer to the computer manual Recommendation on network cabling If the supplied network cable is too short observe the following network cable requirements e You need an Ethernet crossover cable e Use a cable of type Cat5 or higher e Use a shielded cable e Fora total length of no more than 328 ft 100 observe the guidelines for structured cabling in accordance with EIA TIA 568 ISO IEC 11801 and EN 50173 cable for fixed layout at least AWG24 e Fora total length of no more than 164 ft 50 m you can use a cable with AWG26 7 SWebBox BA US_en 34 User Manual SMA America LLC 6 Commissioning 2 Connect the plug in power supply to the Sunny WebBox and plug it into the socket outlet see M As soon as the SYSTEM and POWER
87. ser Manual SMA America LLC 8 Operation 8 To adopt this value for all devices of the same type and with the same firmware version select the Save for all devices of this device type option For Sunny SensorBox devices the units for ambient temperature module temperature and wind speed must also coincide Select Save V The Sunny WebBox now adjusts the required value on the device s Once the value has been changed the Sunny WebBox displays Parameter change finished Select OK The Sunny WebBox displays the page containing the parameter list on the user interface To change additional parameters proceed the same way Repeat the instructions beginning from step 3 in order to set the parameters for further devices 8 4 Displaying the Event Report The event report provides a log of the various events that occur in both the Sunny WebBox and the devices connected to the Sunny WebBox For example information on file uploads to Sunny Portal or errors warnings or other information regarding the connected devices can be stored in the event report by the Sunny WebBox To display the events of connected devices the Sunny WebBox accesses the memory of those devices It is possible to display the events of connected devices only for SMA inverters of the type Sunny Backup The Sunny WebBox version 1 52 or higher currently supports displaying the events of connected devices for SMA inverters of the type Sunny
88. ssed over the local network whenever necessary see Section 23 user interface of the Sunny WebBox is now available via the new IP address or the URL http WebBox serial number see Section 7 1 Logging in to the Sunny WebBox page 38 6 8 Configuring the Sunny WebBox for Modem Operation 6 8 1 Information on Configuring the Sunny WebBox with an Analog Modem i The analog modem for the Sunny WebBox can no longer be ordered For earlier versions of the Sunny WebBox it was possible to optionally order the analog modem for the Sunny WebBox The following sections describe how to connect the Sunny WebBox to an telephone network with an analog modem and how to configure it Configuration entails the following steps e Connecting the modem cable see page 31 e Configuring the modem settings of the Sunny WebBox see page 32 30 SWebBox BA US en 34 User Manual SMA America LLC 6 Commissioning 6 8 2 Connecting the Sunny WebBox to the telephone network via modem cable A CAUTION To reduce the risk of fire use only No 26 AWG or larger e g 24 AWG UL listed or CSA certified telecommunication line cord i Recommendations for telephone network cabling IF the provided telephone cable is not long enough observe the following instructions when purchasing a new one since the cable length and quality can adversely affect the signal quality e Use a standard high quality cable The telephone plug on both
89. t Total yield Language English Passwond e Select the desired language in the Language field Enter the password in the Password field Os cw dm Select Login M The Sunny WebBox start page opens 7 2 Logging out of the Sunny WebBox Always log out from the Sunny WebBox when you finish work on the Sunny WebBox To do so select Logout on the user interface or at the top right or click Logout in the Home menu Closing your Internet browser will not log you out of the Sunny WebBox User Manual SWebBox BA US 34 39 8 Operation SMA America LLC 8 Operation 8 1 User Interface The Sunny WebBox is operated via an integrated user interface The figure below depicts the user interface start page Power Ereergy today Energy total Security adware e dnok pera A Nevigation bor S _ view or device view S C Contentsorea 000000 mU RN Hardware version and firmware version Once you are logged into the Sunny WebBox you can access the various pages using the navigation bar A For example this area allows you to configure the network or change the inverter parameters Elements such as the logout button and the hardware and firmware version of the Sunny WebBox can be viewed or used on every page The navigation bar is always available The submenu changes depending on which main menu item is selected On the start page of the Sunny WebBox t
90. the user function is not set correctly name and the password are set correctly in the FTP push settings see Section 9 4 FTP Push Function page 51 Check whether the user has write authorizations to the upload directory of the server see Section 9 4 FTP Push Function page 51 Check whether the server port is set to the correct value see Section 9 4 FTP Push Function page 51 Test the Sunny WebBox FTP push function see Section 9 4 FTP Push Function page 51 After an FTP download Given the way Microsoft Use an FTP client such as FileZilla to load the Internet Explorer Internet Explorer handles data from the internal FTP server of the shows old cache the Sunny WebBox may Sunny WebBox Sunny WebBox data load outdated data The events in the event The time settings of the Synchronize the time settings of the report do not appear in Sunny WebBox and the Sunny WebBox and the connected the usual positions connected device do not match device see respective manuals under Time Events in the event The text messages for events in report do not appear in the connected device are not in the language you the language you selected selected User Manual SWebBox BA US_en 34 77 14 Troubleshooting SMA America LLC Rectification After a Sunny WebBox A Sunny WebBox that is Assign the plant identifier of the old is replaced supplied as a replacement system to the replacement device Sunn
91. ther data onto the SD card once the SD card reaches full storage capacity MEMORY LED glows red Replace the SD card or format the SD card in your computer User Manual SWebBox BA US_en 34 53 9 Managing Plant Data SMA America LLC 9 6 1 Setting Data Compression The Sunny WebBox can compress all the data it receives from connected devices To do so the Sunny WebBox simply averages the data over a defined time period Averaged data takes up less memory space in the Sunny WebBox Select WebBox gt Recording in the user interface 2 In the Averaging over field select the time period over which the Sunny WebBox is to calculate the average 3 Select Save Data compression is now set 9 6 2 Displaying Available Memory Space in the Sunny WebBox You can display the ring buffer capacity of the Sunny WebBox already in use as follows Log into the Sunny WebBox 2 Select WebBox Info in the user interface In the Sunny Portal buffer load field on the user interface the Sunny WebBox displays the amount of memory already used in the ring buffer 54 SWebBox BA US en 34 User Manual SMA America LLC Settings 10 Settings 10 1 System 10 1 1 Setting the Date and Time 1 2 o ANSY Hen 10 Hen Select WebBox gt Settings gt System in the user interface Select Change in the Time zone UTC offset field M The Date Time Time zone settings window opens Select the time zo
92. this manual Warnings in this document A warning describes a hazard to equipment or personnel It calls attention to a procedure or practice which if not correctly performed or adhered to could result in damage to or destruction of part or all of the SMA equipment and or other equipment connected to the SMA equipment or personal injury Symbol A DANGER DANGER indicates a hazardous situation which if not avoided will result in death or serious injury A WARNING WARNING indicates a hazardous situation which if not avoided could result in death or serious injury A CAUTION CAUTION indicates a hazardous situation which if not avoided could result in minor or moderate injury NOTICE NOTICE is used to address practices not related to personal injury 4 SWebBox BA US_en 34 User Manual SMA America LLC General Warnings General Warnings A WARNING General Warnings All electrical installations must be made in accordance with the local and National Electrical Code ANSI NFPA 70 or the Canadian Electrical Code CSA C22 1 This document does not and is not intended to replace any local state provincial federal or national laws regulations or codes applicable to the installation and use of the product including without limitation applicable electrical safety codes All installations must conform with the laws regulations codes and standards applicable in the jurisdiction of installation SMA assumes no responsibility fo
93. tings gt Security in the user interface 2 Make a selection in the FTP Server field You have read and write access rights on the integrated FTP server Read only You only have read access rights on the integrated FTP server The integrated FTP server is deactivated 3 Select Save V The server is configured You can access the FTP server via the Internet browser for example 9 3 2 Calling up the FTP Server via the Internet Browser To access the Sunny WebBox via an Internet browser such as Internet Explorer execute the following steps l Start Internet browser i User name for logging into the Sunny WebBox To log into the FTP server of the Sunny WebBox you can choose either user or installer as the user name 2 Specify the IP address of the Sunny WebBox indicating the user name and password according to the following example ftp User name Password IP address For example when logging into the Sunny WebBox with the IP address 192 168 0 168 and the user name user and the password 1234 enter ffp user 1234 192 168 0 168 3 Press Enter The Internet browser displays the directory structure of the FTP server of your Sunny WebBox You can download and display the collected data i The user name and password remain saved in the cache of the Internet browser After you access the FTP server of the Sunny WebBox with an Internet browser the user name and passwords remain saved i
94. twork connections installed on the computer Ensure that you select the correct network connection with which the computer is connected to the Sunny WebBox If necessary refer to the computer manual Inthe event that no LAN connection is displayed refer to Section 14 V The Local Area Connection Status window opens User Manual SWebBox BA US_en 34 23 6 Commissioning 24 Select Properties in the General tab M The window Local Area Connection Properties opens Mark Internet Protocol Version 4 TCP IPvA and select Properties V The Internet Protocol Version 4 TCP IPvA Properties window opens Note the current network settings in the Internet Protocol Version 4 TCP IPv4 Properties window This enables you to reset the computer network settings after configuration of the Sunny WebBox Enter the following static network settings for the computer in the Internet Protocol Version 4 TCP IPvA Properties window Checkthe Use the following IP address field Enter 192 168 0 100 into the IP address field Enter 255 255 255 0 into the Subnet mask field Delete any entries in the Default gateway Preferred DNS server and Alternative DNS server boxes Select OK In the Local Area Connection Properties window select OK SMA America LLC 4 Local Area Connection Properties Exzic Networking Send Feedback Connect using Pu Netw
95. y The Sunny WebBox checks once a day to see if new firmware is available If a new firmware update is available the Sunny WebBox will download and install the firmware update between 10 00 p m and 4 00 a m The automatic firmware update function is activated on delivery Enabling Automatic Firmware Update recommended 1 Select WebBox gt Settings gt Data trans in the user interface M The Data transmission page opens 2 Make a selection in the Automatic firmware updates field Automatic firmware update is activated Automatic firmware update is deactivated Automatic firmware update is activated or deactivated depending on the setting 3 Select Save User Manual SWebBox BA US en 34 65 11 Service Functions SMA America LLC Manually Updating the Firmware 2 Select WebBox gt Info in the user interface V The System information page opens If a new firmware version is available the new version is displayed If a new version is available select Refresh The Sunny WebBox downloads and installs the new firmware 11 1 3 Updating Firmware via an SD Card i 66 Formatting of the SD card Only use SD cards which have been formatted with the FAT16 file system The Sunny WebBox formats the SD cards with the file system TFAT to increase data security If you wish to clear the SD card you must format the SD card on a computer with the FAT16 file system Select the require
96. y Portal contains device logs into Sunny Portal see Section 9 2 3 Adjusting the Plant two plants with the with a new plant identifier Identifier for Sunny Portal page 48 same name Sunny Portal creates a new In the replacement device enter the plant for this plant identifier e mail address of a user who has even if you gave the plant the Sunny Portal administrator rights to the same name plant In Sunny Portal delete the new plant the replacement device created Sunny WebBox unable External backup is disabled in Enable external backup in the to detect an inserted the Sunny WebBox settings Sunny WebBox settings SD card see Section 9 6 Saving Recorded Data on an SD Card page 53 The SD card is not formatted Format the SD card with the FAT1 6 file with the FAT16 file system system The Sunny WebBox does not Use SD cards with a maximum of 2 GB support SD cards with storage of storage capacity capacities of more than 2 or SDHC cards The SD card is not compatible Use one of the SD cards supplied by with the Sunny WebBox SMA Compatibility with all SD cards available on the market cannot be guaranteed The SMACOM LED More than one master is Make sure that no more than one master glows red connected on the RS485 is connected to the RS485 communication bus On a communication bus SMA devices which communication bus a master can be connected to a communication can access the shar

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