SERVICE CENTER MANUAL
Contents
1. i Make sure all necessary cables are connected wireless networks are active and your internet configuration is correct Try connecting to the internet again i Select this option if you use a proxy server for your internet connection Please click Edit Proxy Settings to enter your proxy configuration Use a proxy server to connect to the internet Offline Mode Continue without connecting to the internet Please note the registration process requires the export of an activation request file which must then be sent to NI via a computer that is online If SERVICE CENTER fails to establish an internet connection it offers three options to proceed e Try connecting to the internet again Select this and press Next when you have established an internet connection e Use a proxy server to connect to the internet SERVICE CENTER can not detect the proxy settings you have made for a certain internet software Therefore you have to enter your proxy server settings when required Usually you can copy these settings from your standard web browser which you have set up for a Proxy server e Offline mode continue without connection to the internet Select this option and press Next when your computer has no internet connection at all In this case proceed with chapter Offline Operation i Certain Service Center features are not available on computers that are offline 8 Service Center Manual Proxy settings2. All Rights Reserved Terms and Conditions Privacy Policy Contact e On the website choose either Yes do have an NI Account and en ter your Login data or choose No I don t have an NI Account and register e Atthe end of the online process click the Next button to download the Activation Return File naf and save it on your portable medium fe ee Your Activation Return File has been generated Please click Next to download the file products r ere LOGGED IN YOUR LOCATION USA CHANGE LOCATION 2006 Native Instruments Inc All Rights Reserved Terms and Conditions Privacy Policy Contact 20 Service Center Manual BE Your Activation Return File has been generated Please click Next to download the file l products r LOGGED IN else_jr m Offnen von ActivationReturnFile naf xj Sie m chten folgende Datei herunterladen YOUR LOCATION fad ActivationReturnFile naf USA Yom Typ XML Document Yon https www native instruments com CHANGE LOCATION Wie soll Firefox mit dieser Datei verfahren s and Conditions Privacy Policy Contact 2006 Native Instruments Inc All Rig C ffnen mit BEER ee Auf Diskette Festplatte speichern F r Dateien dieses Typs immer diese Aktion ausf hren ok Abbrechen e Transfer the Activation Return File naf to your audio computer e Go to the Offline Activation Assistant in SERVIC
3. NT NATIVE INSTRUMENTS SERVICE CENTER MANUAL The information in this document is subject to change without notice and does not represent a commitment on the part of NATIVE INSTRUMENTS GmbH The software described by this document is subject to a License Agreement and may not be copied to other media No part of this publication may be copied reproduced or otherwise transmitted or recorded for any purpose without prior written permission by NATIVE INSTRUMENTS GmbH hereinafter referred to as NATIVE INSTRUMENTS All product and company names are trademarks of their respective owners Furthermore the fact that you are reading this text means you are the owner of legal version rather than an illegal pirated copy It is only through the loyalty and honesty of people like yourself that NATIVE INSTRUMENTS GmbH can continue to develop and create innovative audio software On behalf of the entire company thank you very much Users Guide written by NATIVE INSTRUMENTS Special thanks to the Beta Test Team who were invaluable not just in tracking down bugs but in making this a better product ND NATIVE INSTRUMENTS NATIVE INSTRUMENTS GmbH 2007 All rights reserved Germany USA NATIVE INSTRUMENTS GmbH NATIVE INSTRUMENTS North America Inc Schlesische Str 28 5631 Hollywood Boulevard D 10997 Berlin Los Angeles CA 90028 Germany USA info native instruments de Sales native instruments com www native instruments de www native
4. O Kore Clicking on the what s new icon displays a detailed description of checkboxes beside the file description and press Next KORE 1 0 2 Win Update E the new features in the update 2006 07 20 42 51 MB Overall Download Status 23 Open download folder after C download Cancel The download status is shown for each single products and the overall download process in case you download multiple updates Please select the file s you wish to download Filter Do not display files that I have already o wD In order to download the downloaded update files please select the O Kore checkboxes beside the file description and press Next KORE 1 0 2 Win Update B 2006 07 20 42 81 MB souninneee Clicking on the What s new icon displays a detailed description of the new features in the update Overall Download Status 100 Open download folder after ownload After the file has been downloaded the download status is printed in green letters By pressing Next you ll be forwarded to the Main Menu Service Center Manual 25 Product Overview This view displays all NATIVE INSTRUMENTS SOFTWARE on your computer that requires activation Select the respective tab to see either the status of activation or product details like serial number and activation key Activation Status Product Details Latest News Komplete 4 Akoustik Piano Activated Battery 3 Activated Elektrik Piano Activated FM8 Activat
5. Proxy Settings Please enter your proxy settings If your computer is part of a larger network e g if you work in a company a direct internet connection is usually not allowed but a proxy server Is used for security reasons In this case your need to enter the settings for the proxy server to connect to our registration server The settings in Service Center are the same as any web browser You can easily copy them from the browsers proxy settings The following settings are required e Host Host Name and IP address e Port Port Number Please note If you do not use a proxy server please leave the fields blank and save the settings with the Save Settings button Service Center Manual 9 Service Genter Update As soon as a new SERVICE CENTER version is available it is detected au tomatically during startup A download procedure will be initiated and the following dialogue appears Service Center Update A newer version of Service Center has been detected Please click Next to automatically download and install the new version CEE EE Please click Next to proceed with the software download The Cancel button closes SERVICE CENTER as NATIVE INSTRUMENTS strongly recommends using the latest client software version Downloading ServiceCenter Update 45 Abbrechen A dialogue shows the status of the software download Service Center Update The update has been successfully downloaded a
6. as to the knowledge base on the NATIVE INSTRUMENTS web site You can also find contact links to the Technical Support and Registration Support as well as other contacts Service Center Manual 31 Service Genter Komplete Particularities KOMPLETE Concerning product activation KOMPLETE behaves like other NATIVE INSTRUMENTS products Activation using SERVICE CENTER is required after installation of KOMPLETE KOMPLETE appears like a conventional NATIVE INSTRUMENTS product within the SERVICE CENTER product list A symbol is shown in front of the product name By clicking on this symbol you can display the products belonging to the KOMPLETE bundle Single product activation of members of KOMPLETE is not possible In case you ve installed only a number of products product activation Is processed using the checkbox besides the KOMPLETE entry Former KOMPLETE installer version As the former KOMPLETE installer version uses a different installation process product installation is possible only after product activation In case of hardware changes a product reactivation could be performed using SERVICE CENTER as described above KOMPLETE 2 As the Komplete 2 version uses a different installation process product installation is possible only after product activation In case of hardware changes a product reactivation could be performed using SERVICE CENTER as described above Komplete Upgrades In case you perform an u
7. downloads access to our web site content and technical support 12 Service Center Manual The registration view asks for the following details e Mandatory user name your full e mail address Important Make sure to enter a complete and valid e mail address as your user name since your password will be sent to this e mail address e Mandatory full name and address Make sure to keep your postal address up to date especially if you own KOMPLETE and KOMPLETE CARE where supplement updates are shipped regularly e Optional Forum Account You can sign up to the NI forum here and create a nickname under which you participate in the forums as well as a password for the forum login Confirm your personal data Confirm your personal data by pressing Next Secure 128 Bit encryption is used for the data transfer We will treat the information you provide confidentially It will be used for registration purposes only and not be passed on to third parties Service Center Manual 13 Musical Profile Please answer the following questions to create your musical profile Which of the following terms best describes your musical activities please choose If you use Native Instruments software as plugin in which environment do you use it most often please choose v Which genre best describes your musical activities please choose Which of the following sources of information is most important for your product
8. found These are the steps to complete an Offline Activation i Offline Activation Assistant Step 1 of 3 Activation Status Offline Please select the product s you wish to activate cm Komplete 4 m Vokator i Please either select products for activation or import an Activation Return file Activation Request File For Offline Activation you have to select products for activation export an Activation Request File click Next and upload it on the Native Instruments website from another computer with internet access You will get an Activation Return File that you have to import in the Service Center in order to complete the activation Activation Return File If you already have an Activation Return File from the Native Instruments server arf click on Import to choose the location of the file Newsletter Service Subscribe to the product specific newsletters to keep yourself informed of all the latest developments e Select all yet inactivated products and click Next 18 Service Center Manual e n the next step you will have to enter the serial number for all products where a serial number has not been entered yet Please enter the serial number for the following products en Vokator You can find your serial Serial Number number on a card in the product box or in an email if you bought 7 C 7 7 OC the download version Please enter the serial number ee
9. Create an Activation Request File by clicking on Export when you have entered all serial numbers You can upload this file on the Native instruments website from another computer with internet access and you will get your Activation Return File After you received an Activation Return file from the Native Instruments server you can click on Import and choose the location of the file to complete the activation Main Menu Export e f all serial numbers already have been entered the following screen appears Please enter the serial number for the following products E You can find your serial number on a card in the product box or in an email if you bought the download version Create an Activation Request File by clicking on Export when you have entered all serial numbers You can upload this file on the Native instruments website from another computer with internet The serial number has already been entered Please click on Export to es a your create the Activation Request File ne After you received an Activation Return file from the Native Instruments server you can click on Import and choose the location of the file to complete the activation Main Menu e Press the Export button to save the Activation Request File HTML file on a portable medium e g USB stick Service Center Manual 19 e Transfer the Activation Request File to a computer with internet con nection e Double click to o
10. E CENTER and click the Import button to load the Activation Return File Service Center Manual 21 SERVICE CENTER Options page Online Activation Assistant This will launch the Activation Assistant for activating not yet activated products 22 Service Center Manual Update Manager Accessing the Update Manager Please Note The Update Manager only works in online mode The Update Manager is accessible from the main menu and from the Activation Assistant In case all your products are activated the update manager opens as the Service Center s first page Update Manager The Update Manager provides you with access to the latest versions of your products Main Menu Page containing update Manager Update Manager Main Page _ _ _ Update Manager Step 1 of 2 Update Manager Please select the file s you wish to download amp In order to download the update files please select the checkboxes beside the file description and press Next FF Do not display files that I have already Filter Update downloaded O Akoustik Piano Clicking on the What s new icon displays a detailed description of AKOUSTIK PIANO 1 1 Update E the new features in the update 2006 06 20 34 95 MB S B4 II B4 II 2 0 2 Win Update E 2006 02 21 28 37 MB 2 Elektrik Piano ELEKTRIK PIANO 1 1 R2 Update 1 7nn n6 70 N 7_ MA Open download folder after download The Update Manager shows the a
11. ERVICE CENTER from the Windows start menu Note earlier NI programs might not contain the direct link from the start splash screen as well as from the help menu They will ask you for starting the Registration Tool which is also an option to activate a particular application 9 Do need an e mail address for creating an NI user account Yes You will receive your personal login per e mail In addition you will need an e mail address to access updates tutorials and additional content since your e mail address will serve as your user name for logging in to the protected online areas 6 I don t have an Internet connection on my audio computer How can I register my NI product The SERVICE CENTER allows an offline activation Choose the option of fline mode in the screen which comes up when SERVICE CENTER can not manage an internet connection For more details refer to the chapter Offline Activation in the SERVICE CENTER manual 7 Do I need a new Activation if change my computer s components The System ID Is based on fundamental components of the computer that are very seldom changed Therefore you will NOT need a new activation if you change your audio card MIDI interface model network card or external devices If you however change your CPU i e from P3 to P4 or mainboard a new activation will be necessary Each product can be activated for two different hardware profiles e g desktop and laptop For a third ac
12. TER storing the necessary data for the activation on your computer 2 Can use my NI product without activation Partially but most of the Native Instruments products require activation after installation 3 How do activate my product NI products come with the SERVICE CENTER that will guide you through the entire activation process During this process SERVICE CENTER will ask you for a serial number if it has not been entered yet The NI SERVICE CENTER creates an individual identification number System ID for every installed NI product Next this System ID is transmitted to the NI registration server The activation can be completed both online and offline If your music computer has online access activation is handled by the SERVICE CENTER directly If your music computer is not connected with the internet you can activate products by exporting an Activation Request File from the SERVICE CENTER The offline activation is described in detail in the SERVICE CENTER manual 4 How do start the SERVICE CENTER The SERVICE CENTER is a separate application The default installation path is C Program Files Native Instruments SERVICE CENTER on PC and Applications Native Instruments SERVICE CENTER The SERVICE CENTER can be launched using one of the following methods Service Center Manual 33 Double click the SERVICE CENTER icon from the installation path Launch SERVICE CENTER from the help menu of an NI product PC only Launch S
13. ail containing a new password It also allows to change your current password Service Center Manual 11 Please note For security reasons there is no way to resend your current password to you You always need to create a new one in case you have lost your current one Username email Serial No Please note Be sure to use a serial number of a NATIVE INSTRUMENTS product which has already been registered in your user profile e No I do not have an NI account Choose this option if you have no NI user account A form to enter your address details will open Create NI user account User Account Contact Data ne Please fill out the form to create your NI User account Username email Company if applicable i Please make sure that you use a valid Email Address as important data like product First Name Last Name authorizations will be sent to it 4 correct address grants the Street and Number City Postal Code delivery of postal mail e g products from the online shop Phone Country The fields with an asterisk are select x mandatory Forum Username en u This step is only necessary if you have no NI account yet If you already have a user account you can directly enter your username and password on the previous page see Login page A user account Is necessary for all types of product activation update
14. are used ac cording to the licence agreement Most of the Native Instruments products require activation after installation With the NI product activation you will be able to enjoy a growing number of benefits such as free product updates our ever extending user libraries online tutorials and other additional content and you will have access to free technical support In case of the Komplete bundles you enjoy the shipment of free supplement updates The update manager provides access to the latest updates hotfixes and more for your products You can select the files you wish to download view informa tion regarding the update as well as manage all downloads These data are used observing the Data Protection Laws as long as It is in a form that does not personally identify you to improve its products or to provide services or technologies to you and unless you object to such using In writing NATIVE INSTRUMENTS uses the a secure SSL connection with 128 bit encryption that meets current security standards to transmit your personal data over the web These data are used observing the Data Protection Laws as long as it Is in a form that does not personally identify you to improve Its products or to provide services or technologies to you and unless you object to such using in writing NATIVE INSTRUMENTS does not give these data to third parties or send unsolicited newsletters or advertisement to the users as long as they uncheck the Newsle
15. ase be aware that a deactivated system ID cannot be used again That means you cannot activate the product again on the computer with the deactivated system ID Using the product on a computer with a deactivated system ID Is not allowed by the license agreement 11 I have multiple user accounts under Windows XP for example one for audio and one for the internet Can install my product for all my user accounts All newer NATIVE INSTRUMENTS products are installed for multiple user accounts automatically Some earlier programs might not work automatically under all user accounts Please contact our technical support when you en counter difficulties with a certain program 12 How secure is the Online Activation The activation data Is transmitted via secure SSL connection with 128 bit encryption thus meeting current security standards It is not possible for any one else to use your activation data since they are unique to your computer The registration form also uses the same secure SSL encryption in order to protect your personal data 13 What is NI s privacy policy regarding the information given during registra tion The data serves to only identify you as a customer in case we need to reach you e g for the shipment of KOMPLETE supplements NATIVE INSTRUMENTS never gives this information to third parties without explicit consent You will not receive any unsolicited newsletters or advertisements as long as you uncheck the In
16. ed NI Spektral Delay Activated Pro 53 Activated em G Vokator not activated Main Menu Support File 26 Service Center Manual Product Details The Product Details view displays information that may be useful when contacting NI support e g the serial number system ids version numbers and activation keys for each product Click on the symbols to see the details Product Overview ee a a Activation Status Product Details Click on a product to view details NI Spektral Delay Pro 53 Vokator Serial Number Please enter the serial number System ID Activation Key Standalone 1 0 3 20 RTAS RUSSEN Note Click on Support File for creating an activation request file arf when corresponding with the NATIVE INSTRUMENTS Support Service Center Manual 27 Personal Settings The Personal Settings page lets you change the language of SERVICE CENTER and edits your personal details like e mail and postal address Address data Change your user name e mail address as well as postal address by clicking on the Edit your address data link You can modify changes of your Address data in online mode only User Account Contact Information Edit your language and address details i Your address can only be Language Settings gt Choose your language changed online BEE You ve selected English as your preferred language A correct address g
17. f the following sources of information is most important for your product purchase decisions please choose G On this page you can edit your musical profile Your data contributes to improve our products to meet your needs Your profile will not be published Do you use your software professionally earn a considerable amount of my income with music v Your comments Cancel You can edit your musical profile by clicking on Edit your musical profile Keeping your musical profile up to date helps us to improve our products Your profile will not be published or passed on to third parties 30 Service Center Manual Support Information Support Information Logged in as mustermann mycompany de Status Online Registration Support gt Frequently Asked Questions Most questions regarding the registration process are answered here gt Online Registration Support Contact our registration support team via this support form gt Yiew and manage your authorizations View and deactivate authorizations for computers that are not used any more Technical Support gt Online Knowledge Base Browse the NI Knowledge Base and benefit from a wealth of tips tricks and helpful hints gt Online Technical Support Contact our technical support team via this support form Contact gt Click here for enquiries of a more general nature The Support Information page contains links to the SERVICE CENTER FAQ as well
18. fo Service field during registration Service Center Manual 35 14 What do do about problems or questions regarding the activation The activation process has been thoroughly tested and guides you through the necessary steps Nevertheless should a problem or question arise you can contact our registration support any time at www native instruments com contact info 15 use a firewall Will that create problems while activating with the SERVICE CENTER A warning message will come up from your internet firewall as soon as SERVICE CENTER tries to connect to the internet This is normal and required for the protection of your computer Please allow SERVICE CENTER to pass the firewall in order to proceed We recommend to always allow the internet connection of SERVICE CENTER so that you do not have to confirm this every time you launch SERVICE CENTER 16 What happens to my license in the event that NI no longer exists Should NI for whatever reason no longer be able to fulfill its obligation to deliver the activation key it will provide the licensee with a permanent key that allows the user to use the software regardless of changes in the computer system 36 Service Center Manual
19. instruments com Table Of Contents SERVICE CENTER MANUAL 24u22202000nnnnnnnnnnnnnn nn nn n nn nn nn nn nun Ran nn nn nn 1 Welcome to SERVICE CENTER cccceesceceeeeceeeeeeeeeneeaeeeeaeeenaneeeens 5 Installation and Start eek 6 Launching Service Center seien 6 OnlIneopekallonsarnene re Bienen Checking Internet Connection s222222020nenBnnn en nenn nn nenne nenne nenn nennen Internet Connection failed e2s22u2s22ene nennen nnnnnnnn nenn nennen nn nennen 8 Service Center WDC Ale nn ein 10 INP PNG OUI east 11 Online Activation Assistant aan ae 15 Offline Operation iein a engere ahnt 18 Offline Activation Assistant ae a a 18 SERVICE CENTER Options page u s 2 0 00n0n0nnnnannnnnnnnnnn nn nun ann 22 Online Activation Assistant ns ee 22 BOSIE Manaeerene ns Men el Bee Ne 23 ProdtiCt OVErVIEW an eier east 26 Service Center Komplete Particularities scsccceseeceseseeeseeeeeeeeeaees 32 KOMPLETE un ee 32 KOMPLETE 222er 32 Frequently asked questions e u2u 0 nanannnnnnnnnnnnn nn nn nn nn un nn n nn nn an nn 33 Service Center Manual Ill A Service Center Manual Welcome to SERVICE CENTER SERVICE CENTER is a user friendly application that helps you to activate all NI products on your computer in one go The SERVICE CENTER guides you trough the easy to follow step by step activation process The product activation is necessary to assure that NI products
20. nd installed Please click Next to restart the application After the latest software version has been downloaded successfully SERVICE CENTER has to be restarted This can be done easily by clicking on the Next Button within the appearing dialogue Please note Multiple download procedures may occur consecutively 10 Service Center Manual NI Account Login page Login Do you already have an NI account Yes already have an NI account Username i If you already have an NI product account please enter your username and password psst Sd Remember Login gt Forgotten Password i Select this option if you are a No I do not have an NI account new customer and have not as yet registered any NI software This page allows to enter an existing user name and password if you already have a user account at NATIVE INSTRUMENTS or to create a new user ac count e Yes already have an NI account Enter your existing user name and password here if you already have an NI user account When you create a user account at NATIVE INSTRUMENTS the user name and password are sent automatically to the e mail address you entered e Remember Login Activate this check box to store the login permanently on your computer Once it is stored you do not need to enter it when ac cessing protected areas of the NI web site from SERVICE CENTER e Forgot your password Click this link to receive an e m
21. onnection The content of the Activation Assistant differs depending on certain param eters e g whether you already have a user account at NATIVE INSTRUMENTS or not if you already have activated products installed etc This section will present the most likely situations Checking Internet Connection Checking internet connection Please hold on for a second SERVICE CENTER checks for an existing Internet connection first If your computer is currently not online the connection box of your operating system is launched While trying to connect a circle is shown Note you will get a warning message from your internet firewall as soon as SERVICE CENTER tries to connect to the internet This is normal and a re quirement for the protection of your computer Please allow SERVICE CENTER to pass the firewall in order to proceed We recommend to always allow the internet connection of SERVICE CENTER that way you do not have to confirm this every time you launch SERVICE CENTER If you still encounter problems with the detection of the internet connection please ensure that you use the latest version of SERVICE CENTER For more information and downloads please visit the NATIVE INSTRUMENTS website at www native instruments com servicecenter info Service Center Manual 7 Internet Connection failed Internet Connection Service Center was unable to establish an internet connection How do you wish to proceed
22. pen the HTML file in your standard web browser The following page will appear hre 1 ured Eagles hind NI Service Center Product Activation Welton to he are Iren Offre Aethon probe Please bios Che ab Fe indicts bo re your priit i z 3 4 g 6 7 8 Please sare the Arthrabon Request file as a HTML file onto a portable medium Emet FILE gt SAVE FILE AS in the man manu of your birep Then sane the Arabon Roguet fie onto a USE Sook or other portable medum Tranter the ile to a computer with internet access online Ga i Open the fle in your boreser Piaje chek on the button below The hi egiati page wil open Plane follow tha on iceen inamuaari B npu de not hame an M product scteurt you wil be prompted t create Save the regan Aakn Verficaben fie hack Gre pour portable madum Trandte back 15 Che computer with poor Neos ne predicts Open the Hi heres Center and import the Attheabon Vanhaan Ge The Ml Service Carter gaini aut with the import dag Your ergeht hud nie bar duccinictfully ren e Click the Send button appearing in your web browser and follow the steps SSS E Do you already have an NI Yes l already have an NI account account Ta No Ido not have an NI account pro ucts z E Username LOGIN Password l Username me mydomain Password Remember Login 7 Remember Login Fields marked with are required CHANGE LOCATION 2006 Native Instruments Inc
23. pgrade from one or two basic products to the new KOMPLETE installer version the new Komplete structure won t be displayed in the SERVICE CENTER product list until you activate KOMPLETE In case you own more than 2 products qualifying for an upgrade to KOMPLETE please note that the selection of the products bundle inclusions that will be integrated in your new KOMPLETE Bundle has to be performed on the NATIVE INSTRUMENTS Website During the activation of the KOMPLETE upgrade a message will appear containing a link to the appropriate website 32 Service Center Manual Frequently asked questions The new activation system with the SERVICE CENTER is a part of the expan sion of NI s online services and provides for an even more convenient link between the software and additional free online offers and benefits including updates tutorials online support and additional content After installation a System ID for every product is created using information from certain components of the computer With the help of the convenient Service Center application included with every NI product you activate all your installed applications with NATIVE INSTRUMENTS in one go The activation process is not at all complicated After installing the Activation Assistant will walk you through all required steps 1 Do need administration rights for the product activation Yes You have to be logged in as an administrator in order to allow SERVICE CEN
24. purchase decisions please choose a On this page you can create your musical profile Your data contributes to improve our products to meet your needs Your profile will not be published Do you use your software professionally earn a considerable amount of my income with music v Your comments Cancel On this page you can create your musical profile Your data contributes to improve our products to meet your needs Your profile will not be published or passed on to third parties 14 Service Center Manual Online Activation Assistant The Activation Assistant allows you to activate your installed NATIVE INSTRUMENTS SOFTWARE including third party products using this method In one go Step 1 A list with all inactivated products is shown Select all yet inactivated NI products and click Next Please select the product s you wish to activate EN Battery 3 Please select the products you 2 want to activate Click the Next Massive button to enter the serial numbers for the selected products Demo Mode Products that are not activated can be used in Demo Mode old products Trial Mode The full version can be unlocked by activation Activation Information Product activation is required and entitles you to technical support free product updates and access to exclusive product specific content Newsletter Service Subscribe to the product specific newsletters to keep a yourself informed of all
25. rants the delivery of products ordered at NI Address Information gt Edit your address data Username mustermann native instrum ents de First Name Max Last Name Mustermann Company Mc Street and Musikstr 22 Number i Musictown City Postal Code 54321 State Germany Country Phone Nickname mustermax Profil gt Edit your profile Make sure to keep your postal address up to date especially if you own KOMPLETE and KOMPLETE CARE where supplement updates are shipped regularly 28 Service Center Manual Language Language Settings Choose your language and click Next English i The language has been pre selected based on your system preferences Francais You can change the language settings at any time Deutsch Italiano Espanol r wei A ARR SERVICE CENTER adjusts to the language of your operating system when Starting up for the first time However you may choose another language on the settings page A click on the Choose your language link displays the languages currently offered Service Center Manual 29 Profile Please answer the following questions to create your musical profile Which of the following terms best describes your musical activities please choose If you use Native Instruments software as plugin in which environment do you use it most often please choose v Which genre best describes your musical activities please choose Which o
26. the latest developments Main Menu Note Only inactivated products are displayed in the Online Activation Assistant Products in demo mode are displayed as inactivated Service Center Manual 15 Step 2 In this step you will have to enter the serial number for all products where a serial number has not been entered yet If you do not own a product you can use our dealer locator to find a dealer in your area or buy in the NATIVE INSTRUMENTS online shop via clicking the link Please enter the serial number for the following products Massive Serial Number Please enter the serial number you have to enter the serial number for product activation You can find your serial number on a card in the product box or in an email if you bought the download version If you do not own the product you can click here to buy it If you do not own a product you can use our dealer locator to find a dealer in your area or buy in the Native Instruments online shop via clicking the link Main Menu Click Next to start the activation process The Online Activation Assistant will contact the NI registration server and provide it with the list of your installed products The NI registration server will return with a list of activation keys for these products to unlock them permanently Step 3 You will see the results of the activation process Please select the product s you wish to activate Product activation successf
27. tivation on another computer or changed hardware profile of the same computer you must first deactivate one of your two existing hardware profiles which can be done on the NI web site 8 Can use an NI product on both my desktop and my mobile computer or must obtain a second license for this According to the license agreement your product can only be used on one computer at a time If you want to use your product on your mobile computer as well but not simultaneously a second installation for mobile use is included under your main license Simply install the product on your mobile computer and complete a new activation for your laptop System ID You will then receive a second activation key for the mobile computer 34 Service Center Manual 9 How can I see which products have already activated On the NATIVE INSTRUMENTS web site under Manage Registrations and Activations you can get an overview of all activations on your account In the products overview of SERVICE CENTER you see all activated products installed on the particular computer 10 have used up my two activations but need another activation since got a new computer or changed relevant parts of my existing computer system No problem In the Manage Registrations and Activations section on the NI web site you can deactivate system IDs that you no longer need Once you have deactivated the old system ID you can then activate a new system ID Ple
28. tter field If you have any questions regarding the use of the SERVICE CENTER please do not hesitate to contact us through our online registration support on www native instruments com contact info Service Center Manual 5 Installation and Start The SERVICE CENTER is part of every NATIVE INSTRUMENTS product instal lation from May 2006 onwards It can also be installed individually using an installer that you can download from the NI web site SERVICE CENTER takes care of all NI product activations including earlier NI products formerly authorized with the Registration Tool Since SERVICE CENTER is fully com patible with the Registration Tool so that you can use both side by side Launching Service Center The SERVICE CENTER can be started from the following locations e From a NATIVE INSTRUMENTS product s Splash screen which has not yet been activated e From the Help menu of a NATIVE INSTRUMENTS product e PC only In the Windows start menu e From the installation folder e g C Program Files Native Instruments SERVICE CENTER on PC and Applications Native Instruments SERVICE CENTER on Mac Please note SERVICE CENTER needs Administration rights to be able to activate your products 6 Service Center Manual Online operation This section explains the operation of the SERVICE CENTER if your computer has an internet connection Read on in chapter Offline Operation if your computer has no internet c
29. ul DPlease select the products you want to activate Click the Next button to enter the serial numbers for the selected products Demo Mode Products that are not activated can be used in Demo Mode old products Trial Mode The full version can be unlocked by All installed products are activated For a product list please go to Product activation Overview in the Main Menu Activation Information Product activation is required and entitles you to technical support free product updates and access to exclusive product specific content 16 Service Center Manual Please note NI products without activation i e those released until 2003 e g FM can be registered through the NI web site as usual After activating a product for the first time its serial number is allocated to your username in our registration database and you gain access to all product specific content on the NI web site Please note If your registry PLIST still contains entries of your NATIVE INSTRUMENTS products although you performed uninstall procedures before the products will appear within the product list Service Center Manual 17 Offline Operation If your audio computer is not connected to the internet you need to activate your NI products in offline mode Offline Activation Assistant To do so choose Offline mode Continue without connection to the internet This message appears if no internet connection has been
30. vailable downloads for the installed products on your computer You can use the filter function to display only a one type of updates In detail the following information is displayed e Release Date e Filesize in Megabyte Service Center Manual 23 e Release Notes to open it please click the icon to the right of the Update title The option Open download folder after download allows to automatically open the folder where the update has been downloaded to To perform a download please click the checkboxes for the different updates and click Next Ordner suchen U pdate Manager Please choose your download Folder Please select the file s you wish to download Filter Update k Do not display fi 8 Netzwerkumgebung 2 Papierkorb O fp8_archive Akoustik Pi Or O oustik Piano O r4 AKOUSTIK PIANO 1 1 Update E 2006 06 20 34 95 MB G B4 II B4 II 2 0 2 Win Update B 2006 02 21 28 37 MB Elektrik Piano Neuen Ordner erstellen Abbrechen 4 ELEKTRIK PIANO 1 1 R2 Update NNE NE N 10 77 MR Open download folder after download After clicking Next please choose the folder to which you want to download the update installers By clicking New Folder a new folder will be created in a selected directory 24 Service Center Manual Please select the file s you wish to download Do not display files that I have already wD In order to download the Filter downloaded o update files please select the
Download Pdf Manuals
Related Search