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Hermes Service Manual

1. High Tech Computer Corp issued Date ve Doc Title Hermes Service Manual 20 of 81 Release hooks to remove Release one screw and then remove switch board v SCREW 72H01058 00M Q 1 NOTE PLEASE SET UP THE TORQUE OF ELECTRICAL SCREW im DRIVER TO 1 1 0 05KGF CM IT REMOVE KEYPAD HTC CONFIDENTIAL smart mobility High Tech Corrputer Corp LI Doc Title Hermes Service Manual 21 M81 81 GM REMOVE RECEIVER THE DISASSEMBLY PROCEDURE 15 FINISHED HTC CONFIDENTIAL Lc 00000000000 Issued Date 2006 07 06 smart mobility High Tech Corrputer Corp Issued Date A03 Doc Title Hermes Service Manual 22 of 81 1 3 Assembly procedure ASSEMBLE THE RECEIVER INTO BEZEL OF LCM AND PLEASE BE ATTENTION ON PIN DIRECTION ASSEMBLE THE KEYPAD INTO BEZEL OF LCM PUT THE SWITCH BOARD BACK AND FASTEN ONE SCREW AT UPPER LEFT CORNER v SCREW 72H01058 00M Tv 1 NOTE PLEASE SET UP THE TORQUE OF ELECTRICAL SCREW DRIVER 1 1 0 05KGF CM HTC CONFIDENTIAL 00000000000 Issued Date 2006 07 06 smart mobility High Teh Conputer Corp Issued Date A03 Doc Title Hermes Service Manual 23 of 81 ASSEMBLE LOM INTO BEZEL OF CONNECT WEB CAMERA TO PRE ASSY OF LCM FPC STICK AN ADHSIVE TA
2. Issued Date 2006 07 06 el sy Tech Computer Corp issued Date A03 Doc Title Hermes Service Manual 1 of 81 4 ATC mobil Hermes Service Manual HIC Proprietary Confidential Treatment Requested Rev A03 Aug 4 2006 HTC Corp Engineering Mobility HTC CONFIDENTIAL sy Tech Computer Corp LI Doc Title Hermes Service Manual 2 2080 81 REVISION CONTROL TABLE 01 2006 5 8 First Draft PSE Felxlu Lu DVT3 1 Update Disassembly Assembly 2 Update test plan AX02 2006 6 8 3 Update generic photo for SPL Felix Lu 4 Update battery and leakage current measurement procedure 1 Add gap inspection I ss 1 Revise assembly disassembly process 2006 7 27 2 Revise generic spare part PSE Felix Lu TSC MP Photos 3 Update SPL of board level 2 5 HTC CONFIDENTIAL M nrc 0000000000000 High Tech Computer Corp Doc Title Hermes Service Manual 3 3080 81 Table of Contents INTRODUCTION 1 1 Product Specification EXPLODED DIAGRAM DEVICE ASSEMBLING AND DISASSEMBLING PROCEDURE 1 2 Disassembling procedure 1 3 Assembling procedure DiAGNOSTICS PROGRAM AND WINCE TEST ITEM 1 4 Tools and equipment requirement 1 5 How to enter Diagnostic mode and Boot loader mode 1 6 Test Plan and test procedure MAIN BATTERY RE CERTIFY PROCEDU
3. HTC CONFIDENTIAL ha 0100000000000 High Tech Corp Doc Title Hermes Service Manual 82 82 of BL 81 PEON 101 HTC CONFIDENTIAL ha High Tech Corp nari Doc Title Hermes Service Manual 83 83 of BL 81 HTC CONFIDENTIAL
4. Issued Date 2006 07 06 114 moh i High Tech Computer Corp LI Doc Title Hermes Service Manual 40 40of8l 81 gt Qwerty keyboard LED Press action to return main menu ROM QWERTY Button Slide L SDRAM test M Display test gt Red pattern gt Green pattern HTC CONFIDENTIAL Issued Date 2006 07 06 KT sy Tech Computer Corp LI Doc Title Hermes Service Manual 41 81 Blue pattern Black pattern White pattern Color bar pattern Touch Panel Test To align the touch panel with Stylus HTC CONFIDENTIAL Issued Date 2006 07 06 KT sy High Tech Corrputer Corp LI Doc Title Hermes Service Manual 42 00 a2 of BL 81 Wish Level O Back Light Test Back light On Off test Back Light Vibrator P Vibrator test You can feel device is vibrating if this function is OK Q Timer test Test real time clock HTC CONFIDENTIAL Issued Date 2006 07 06 smart mobility High Tech Corrputer Corp issued Date A03 Doc Title Hermes Service Manual 43 of 81 H Camera and Flash light test gt Press capture button to camera function Press camera button to test flash light function S Micro SD card test Insert micro SD card to test read function HTC CONFIDENTIAL 00000000000 Doc Hermes Se
5. MaxPower TX Max Power 988710837 0837 ell Power 1 Camp W CDMA 1600 3 92639669 a 4 BiEmrRae _ 940980 3 6 CheckTX MaxPower 9639663 gt 18dBm_ 7 GhekTXMaPowr 60 Neue _ W CDMA VI 650 3 41884958 TS 4 s 5 BitEworRate 4345 0000 Transmitter Test 6 ChekTXMaPowr 4133458 60 gt Lr check DA s mam 3 4232 4457 60 O1 28 HTC CONFIDENTIAL High Tech Computer Corp smart mobility Doc Title Hermes Service Manual 78 of 81 BOARD LEVEL 2 5 REPAIRS INTRODUCTION Main board obverse owe om 36H00129 00M SWITCH BUTTON PTS 106 HCH 4 7 4 5 1 65 70 20degC 36H00413 00M CON 8 75 00524 00 Connector to B 60P 0 5Pitch AXK5F60347YG MATSUSHTA B to B 60P Connector to B 60P 0 5Pitch AXK5F60347YG MATSUSHTA 5Pitch AXK5F60347YG MATSUSHITA 36H00230 00M SWITCH 213 MITSUMI 70 20d090 36H00208 00M 3 76 1 45 gt Obverse Photo and Component Location eri T i
6. hs n k CONFIDENTIAL Doc DOC 00018457 03 Corp ice Manual High Tech Hermes Serv 1 1 1 Doc HTC CONFIDENTIAL Doc No DOC 00018457 8457 mobility High Tech Corrputer Corp Doc Title Hermes Service Manual 80 of 81 gt Main board y side Connector B to 9 75H00420 00M B Female 22P 0 4Pitch AXK7L22227 MATSUSHITA 6 8 5 0 0 87mm CON 11 75H00116 00M CONNECTOR F B TO B SMT AXK5S20035 NAIS Pb FREE 36H00308 00M Switch Reset switch SOH 213HNT MITSUMI 4 75 00124 00 Connector Device BM02B ASRS TF_LF_SN 2pin Pitch 1mm JST 75 00395 00 Connector SIM Card 50mohm ICC 429 hamburg Connector Micro SD 10P 1 1Pitch 100053FB010S401ZL SUYIN CON 1S CON 1S 75 00465 10 10M 75 00465 10 Connector O Reverse 11P 0 4pitch 302 11101 01 ACT Vera 1 11 0 Connector VO Reverse 11P 0 4pitch 302 11101 01 ACT Vera 302 11101 01 ACT Vera Connector 101 75 00451 00 ice Gb 5Pitch 250042MB006G310ZR SUYIN 2A 12V gt Reverse Photo and Component Location HTC CONFIDENTIAL DOC 00018457 AP hro Issued Date 2006 07 06 High Tech Computer Corp issued Date Doc Title Hermes Service Manual 81 Blof BL 81
7. 4 Button Test Device button test __ 5 Slide Test Sliding keyboard test with LED indicator 6 LEDTest LED indicator test 7 SDRAMTest SDRAMredtest 8 Display Test Mutti color pattern testfor LCM 9 Touch Test Alignmenttest 110 Back Light Test ____ LCM back light test ooo 11 Vibrator Test Vibrator ontest 12 Timer Test System clocktest _ 13 FlashLigt Camera and flash Diagnostic 14 Micro SD Card Test Micro SD card detection test NEN 15 Speaker Test Playsoundfromspeake 16 Receiver Test Playsoundfromrecever 17 Headset Test Play sound from headset 18 Internal Record Internal MIC record and play to speaker 9 External Record Test External MIC record and play to headset ss 1 1 2 4 8 12 24 Hour No Description Remark _ USB USB link with Microsoft ActiveSync synchronization Capture and clip test for camera under Windows Mobile OS Camera Test Ode Bluetooth Test Bluetooth test under Windows Mobile OS mode 4 Wi Fi Test Wi Fi test under Windows Mobile OS mode EN WinCE HTC CONFIDENTIAL mart mobility HighTech Computer Corp Doc Title Hermes Service Manual 37 837081 81 1 5 Test Procedure C D HTC CONFIDENTIAL Power OFF Insert Diagnostic Micro SD card
8. 54 of BL 81 COSMETIC INSPECTION CRITERIA 1 8 Definition of Cosmetic Standard gt Standard 15 for refurbishment inspection 1 9 Visual Inspection Requirements gt Examination of the device shall be made with workbench light turned on gt Ambient illumination is to be 500 1000 Lux gt inspector shall examine the device at a distance of 30cm 45degrees Inspection time 2 seconds per surface 1 10 Definitions of Inspection Defects and Areas gt Scratch A linear cut that penetrated beyond the surface of the material A scratch can be felt by running your finger over it Dot Dent A recessed spot or void in the surface of the material A linear foreign object beyond the surface of the D Diameter L Length W Width Number Number of defects S Distance of dot to dot Class A area The front side of main unit involves all buttons and LED lens except LCD Class B area The view of Qwerty keyboard after sliding out from main unit including stylus Class C area Four sides and back views of main unit V V V Y Class D area Socket of battery inner side of battery cover and back side of upper sliding part HTC CONFIDENTIAL W nrc High Tech Computer Corp Doc Title Hermes Service Manual 55 55 of BL 81 Figure 1 Photo of inspection areas EA i 25 11142124 15415
9. Class Class C 1 11 Cosmetic Criteria Table Main unit inspection Accept criteria Class A Exposure of substratum is not acceptable Scratch La 3mm Was 0 2mm Exposure of substratum is not acceptable Scratch La 7mm lt 0 25 Class amp Unconscious scratch on IR window is ignorable IR window conscious scratch LS 3mm Wz 0 2 Bright mark area should be less than 1 mm x 10 mm Label area could be ignorable Class D Exposure of substratum is not acceptable Scratch L lt 10mm 0 4mm Nx 5 HTC CONFIDENTIAL M 0000000000000 High Tech Corp viir PE 3 i Doc Title Hermes Service Manual 56 56 of BL 81 gt LOM inspection Electrical characteristic inspection standard 211155 Standard Distance between defect dots Red Green Blue 3 Bright Dots 2 adjacent 3 Of more adjacent Total Number 2 2adjacent N 0 Dark or Bright lines All Allowable Dots Defects Total Number 3 525 The total of defect number must less than 4 counts Cosmetic Visual defect inspection standard Definition of Dent bubble and Spot Definition of Scratch Lint and Hair We W1 0 1mm Bright Dark Line W2 lt 0 03mm and Lint Hair L lt 4 Omm 0 1mm D x 0 2 Cosmetic spot Q2mm Dz 03mm 2mm Q2mm Dz 03mm lt 0 3mm N lt 3 Power turned off Total Number x 5 l
10. Start button buttons Messaging and Pocket IE gt Notification One bi color LED for UMTS GSM standby UMTS GSM message UMTS GSM network status And charging status Two respective blue and green LEDs for Bluetooth Wi Fi notification e Notification by sound Message Vibration on the display Audio e Build in Microphone Heceiver Loud speaker for Hands free supported Full duplex WAV WMA AMR AAC MP3 codec 16 bits with 8KHz 11KHz 22KHz 44 1KHz Camera e Main camera Color CMOS 2 mega pixel macro function camera Second camera Color CMOS CIF camera Video Flash light Preview mirror gt Bluetooth V2 0 supported without EDR Class 2 transmit power Co exist with WLAN profiles Generic Access Profile Serial Port Profile Headset Profile Object Push Profile DUN Profile Heads free Profile Generic Object Exchange Profile HTC CONFIDENTIAL Issued Date 2006 07 06 2 HighTech Computer Corp LI Doc Title Hermes Service Manual 6 81 Advanced Audio Distribution Profile A2DP Audio Video Remote Control Profile AVRCP SIM Access Profile HID Profile Infrared IrDA SIR gt WLAN e IEEE 802 11b g supported e Internal WLAN antenna gt Interface e Infrared IrDA SIR USIM SIM card 11 pin min USB USB 1 1 audio jack in one e Micro SD gt Power e Removable rechargeable Lithium Po
11. Dismantle the unit check the perimeter of Display between display Bezel and Touch Panel surface for unusual foreign objects Clean it reassemble the unit and check the panel s function again 2 3 4 5 Check the connection of FPC whether is properly connected Try with another LCM Try with another Rigid Flex board Try with another Main Board 6 7 if gt Na Na Replace Main Board if necessary HTC CONFIDENTIAL ha 000000000000 art High Tech Corp Doc Title Hermes Service Manual 64 of 81 8 Once the defective part has been identified verify it again with the defective part whether the symptom could be duplicated 4 Buttons Do Not Respond 1 Dismantle the unit check the status of switches on the Main Board and the plastic parts of button of the Button not responding 2 Try with another Main Board rigid Flex or keypad 3 Replace Main Board rigid Flex or keypad if necessary 4 Once the defective part has been identified verify it again with the defective part whether the symptom could be duplicated b Hard Reset The unit 3 A Unusual Vertical Horizontal lines or partial display 1 Check the connection of LCM FPC whether is properly connected 2 Try with another LCM 3 Try with another Rigid Flex board 4 Try with another Main Board 5 Replace LOM if necessar
12. High Tech Computer Corp issued Date ve Doc Title Hermes Service Manual 26 of 81 STICK IT ON THE BACK OF LCM AS PHOTO SHOWN NOTICE FROM BOTTOM UP 1 FASTEN ONE SCREW SCREW 72H00724 00M Q Tv 1 NOTE PLEASE SET UP THE TORQUE OF ELECTRICAL SCREW DRIVER TO 0 3 0 05 2 STICK COPPER FOIL INSERT THE OF PRE ASSY LCM INTO THE HOLE OF HOUSING OF LCM TO ASSEMBLE HTC CONFIDENTIAL emart High Tech Computer Corp 2006 07 06 A03 Doc Title Hermes Service Manual 27 of 81 STICK A MYLAR ON HOUSING OF LCM AS PHOTO SHOWN v 76H01512 00M Q Tv 1 FASTEN FOUR SCREWS v SCREW 72H01058 00M 4 NOTE PLEASE SET UP THE TORQUE OF ELECTRICAL SCREW DRIVER TO 1 1 0 05KGF CM ASSEMBLE QWERTY KEYBOARD INTO BEZEL OF QWERTY KEYBOARD HTC CONFIDENTIAL Issued Date 2006 07 06 smart mobility High Tech Computer Corp issued Date A03 Doc Title Hermes Service Manual 28 of 81 STICK QWERTY KEYBOARD RUBBER ASSEMBLE PCBA QWERTY KEYBOARD CONNECT KEYBOARD FPC QWERTY KEYBOARD HTC CONFIDENTIAL smart mobility High Tech Computer Corp 2006 07 06 A03 2006 8 7 Doc Title Hermes Service Manual 29 of 81 T E ASSEMBLE MICROPHONE RUBBER WITH MAIN BOARD CONNECT THE FPC or PRE ASSY LCM TO MAIN BOARD STICK CONDUCTOR SPACER WHERE
13. Remove one screw v SCREW 72H00724 00M 1 NOTE PLEASE SET UP THE TORQUE OF ELECTRICAL SCREW DRIVER TO 0 3 0 05KGF CM HTC CONFIDENTIAL Issued Date 2006 07 06 High Tech Computer Corp issued Date Doc Title Hermes Service Manual 18 of 81 REMOVE COPPER FOIL PLEASE STICK A NEW ONE ONCE REMOVED AN TRANSPARENT ADHESIVE DOUBLE SIDE TAPE IS UNDER PRE ASSEMBLY OF LCM PLEASE STICK A NEW ONE ON PRE ASSY OF LCM FPC ONCE REMOVED ADHESIVE TAPE 76H01487 00M 1 1 REMOVE ONE SCREW v SCREW 72H01058 00M Q 1 NOTE PLEASE SET UP THE TORQUE OF ELECTRICAL SCREW DRIVER TO 1 1 0 05KGF CM 2 REMOVE TWO SCREWS TO DISCONNECT SWITCH BOARD FPC b Y 452 110 v SCREW 72 01329 00 2 D NOTE PLEASE SET UP THE TORQUE OF ELECTRICAL SCREW DRIVER TO 0 2 0 05KGF CM HTC CONFIDENTIAL Issued Date 2006 07 06 smart mobilit Ly Hi gh Tech Computer Corp issued Date A03 Doc Title Hermes Service Manual 19 of 81 REMOVE ISOLATED TAPE PLEASE STICK A NEW ONE ONCE REMOVED ISOLATED TAPE 76H01483 00M Q 1 LIFT THE CAP OF CONNECTOR TO EXTRACT LCM FPC WITH TWEEZERS AND THEN REMOVE PRE ASSY OF LCM DISCONNECT WEB CAMERA FROM PRE ASSY OF LCM FPC HTC CONFIDENTIAL
14. provided by HTC to device Press Power button release the buttons after hold for 2 seconds and then the device will enter boot loader mode On test menu use Navigation button to select the item then press Action key to perform test Remove the battery directly or perform soft reset to exit the Diagnostic program when finish the testing If the system fails while testing please also remove the battery directly to turn off power ROM QWERTY Button Hermes Diagnostic test menu ne de Select Function Test and then est SDRAM press action button to enter main menu to perform test ROM checksum item Press action button to exit Issued Date 2006 07 06 smart High Tech Computer Corp LI Doc Title Hermes Service Manual 38 38of81 81 Qwerty keyboard test Follow on screen message to test each button on Qwerty keyboard G Button test H Follow on screen message to test each button Slide test with keyboard LED Follow on screen message to slide Qwerty keyboard HTC CONFIDENTIAL gt h rC Issued Date 2006 07 06 smart High Tech Computer Corp LI Doc Title Hermes Service Manual 39 39of81 81 LED indicator test and press action button for next Di isplay gt Red LED Touch peck Green LED BT LED WLAN LED Ring LED HTC CONFIDENTIAL
15. 51H00350 00M PCBA Daughter Board SEMTECH Hermes SE 54H00157 00P Module Assy Camera 05P019 LITEON S 54H00160 00M Module Assy Camera 21400 54H00158 00P LCD Module TDO28STEB1 new 70H00100 00M Pouch NEWTECH HTC 229 beltclip type Hermes 1 71H01361 00M Keypad Qwerty Keyboard gray Hermes _ M 71H01364 00M Keypad PHONE HERMES 71H01455 00M card Micro SD Hermes 72H00724 00M 1 4 2 9 Nickel Black AISI 1018 _ 2 72H01058 00M Screw PH FD M1 6 3 4 NICKEL NYLOK 72H01059 00M Screw POINT Mechanical P 1 6 4 5 BZ NYLOK 5B 1 72H01144 00M Holder HANGER HERMES pg 72H01257 00M Foil 55 35 0 06m _ 72H01329 00M Screw M 1 L1 2 PH FLAT __2 Cable CBAUB 018 8 USB Cable shielding FPC Pre Assy Bezel FPC 73H20045 09M Pre Assy Qwerty Keyboard CAREER Hermes l e 74H00560 00M Pre Assy Keyboard Hermes 74 00573 00 Hermes 74H00574 00M Housing _ _________ 74H00577 00M Stylus Pre Assy HERMES 74H00577 02M Stylus Pre Assy Stylus with PE EM EE 74H00578 00M Housing Pre Assy KEYBOARD HERMES 74H00579 00M Cover Hermes o 76H01042 00M Apache 76H01151 0
16. IS TOP JUSTIFIED TO THE CONNECTOR OF FPC OF PRE ASSY LCM ASSEMBLE THE MAIN BOARD FROM BOTTOM SIDE OF BEZEL OF QWERTY KEYBOARD HTC CONFIDENTIAL Issued Date 2006 07 06 smart mobility High Tech Computer Corp issued Date A03 Doc itle Hermes Service Manual 30 of 81 ASSEMBLE SPEAKER WITH ANTENNA ASSEMBLE ANTENNA WITH MAIN BOARD ASSEMBLE CAMERA RUBBER SUPPORT WITH MAIN BOARD v RUBBER 76H01414 00M 1 Eis 7701 Em ng M _ HTC CONFIDENTIAL Issued Date 2006 07 06 smart mobility High Tech Corrputer Corp Issued Date A03 Doc Title Hermes Service Manual 31 of 81 FASTEN ONE SCREW TO FIX ANTENNA WITH MAIN BAORD v ScREW 72H01059 00M Tv 1 NOTE PLEASE SET UP THE TORQUE OF ELECTRICAL SCREW DRIVER TO 1 1 0 05 2 CONNECT CAMERA TO MAIN BOARD CONNECT FLASH LIGHT MODULE TO MAIN BOARD FASTEN ONE SCREW TO FIX FLASH LIGHT MODULE TO MAIN BOARD SCREW 72H00724 00M Q 1 NOTE PLEASE SET UP THE TORQUE OF ELECTRICAL SCREW DRIVER TO 0 4 0 05KGF CM CONNECT SPEAKER ON MAIN BOARD HTC CONFIDENTIAL Issued Date 2006 07 06 smart mobility High Tech Corrputer Corp issued Date A03 Doc Title Hermes Service Manual 32 of 81 STICK WATER INDICATOR ON MAIN BOARD CLOSE TO
17. MS ActiveSync is properly set 2 Check whether it connects with other cables or cradle customer s cable might be damaged 3 Check the external appearance of the connector on the unit whether it is physically damaged 4 Replace Main Board if necessary 5 Once the defective part has been identified verify it again with the defective part whether the symptom could be duplicated 5 Wireless Connection GSM UMTS GPRS WLAN not possible 1 Make sure the user has been contacting the Carrier for SIM Card validation and activation 2 Make sure the Wireless Connection Settings has been properly set 3 Make sure the SIM Card is properly inserted to the SIM compartment Make a life call or test it with the RF Test Station Antenna Test 4 5 6 7 Dismantle the Main Unit and check whether the Antenna cover is properly installed Try with another Antenna cover Try with another Main Board if necessary gt Once the defective has been identified verify it again with the defective whether the symptom could be duplicated 5 C IrDA Connection not possible 1 Make sure the IrDA port settings on the Notebook or PC are properly set 2 Make sure the IrDA function is properly activated on the Pocket PC and on the other device 3 Make sure there s no obstruction between the two devices in connection and within the distance HTC CONFIDENTIAL ha 0
18. PLEASE STICK A NEW MYLER WHEN THE REPLACEMENT OF MAIN BOARD IS NEEDED HTC CONFIDENTIAL Issued Date 2006 07 06 mart mobil ity High Tech Computer Corp issued Date A03 Doc Title Hermes Service Manual 15 of 81 DISCONNECT THE FPC QWERTY KEYBOARD HEMOVE THE PCBA QWERTY KEYBOARD Oo J 4 wah PLEASE STICK A NEW RUBBER WHEN REPLACEMENT OF pa 8 oF QWERTY KEYBOARD IS NEEDED HTC CONFIDENTIAL Issued Date 2006 07 06 smart mobility High Tech Corrputer Corp Issued Date A03 Doc Title Hermes Service Manual 16 of 81 1 REMOVE QWERTY KEYBOARD 2 RELEASE FOUR SCREW TO REMOVE THE BEZEL OF QWERTY KEYBOARD v ScREW 72H01058 00M 4 NOTE PLEASE SET UP THE TORQUE OF ELECTRICAL SCREW DRIVER TO 1 3 0 05KGF CM REMOVE FOUR SCREWS SCREW 72H01058 00M Q 4 PLEASE SET UP THE TORQUE OF ELECTRICAL SCREW DRIVER TO 1 1 0 05KGF CM REMOVE MYLAR ON HOUSING OF v MYLAR 76H01414 00M Q Tv 1 HTC CONFIDENTIAL Issued Date 2006 07 06 smart mobility High Tech Computer Corp issued Date A03 Doc Title Hermes Service Manual 17 of 81 USE PLASTIC STICK INTO THE GAP FROM THE CORNER BETWEEN HOUSING OF LCM AND BEZEL OF LCM RELEASE ALL THE HOOKS TO REMOVE THE HOUSING OF
19. Sensitive Touch Screen gt EE Function Dual mode HSDPA UMTS and GSM GPRS EDGE e HSDPA UMTS Tri band 2100MHz and 850 2 1900 2 GSM GPRS EDGE Quad band 850 900 1800 1900 2 Auto Band Switching Global roaming Handover and cell selection between GSM EDGE and WCDMA Audio codec AMR EFR FR HR SMS MO MT concatenated SMS 640 characters Supplement services Call holding waiting and forwarding barring CLI Call Line Identity Display own number Network selection Cell broadcast Multi party capability conference Spool icon Network lock Phase 2 unstructured supplementary service data e EDGE Function EGPRS Class Multi slot Standard Class 10 USIM SIM HTC CONFIDENTIAL Issued Date 2006 07 06 2 HighTech Computer Corp LI Doc Title Hermes Service Manual 5 Sof BL 81 1 8V 3V of UICC USIM application SIM application tool kit Over the Air programming FDN Fixed Dialing Number ADN Abbreviated Dialing Number Security PIN 1 amp 2 control Keyboard Button e Keyboard Qwerty keyboard with 2 additional soft keys Ambient sensor for power saving on Qwerty Button Power button Five way navigation button Send Hands free button End button Ok button Comm Manager Camera capture button 360 degree jog wheel Voice dial Voice record button 2 soft keys Video telephony button
20. TRE HERE ie DI Qty AO1 Tmmnovation Different P N by region NG HTC CONFIDENTIAL DOC 00018457 W nrc nnnnnnnnnnn Tech Computer Corp nari 11 51 Doc Hermes Service Manual 74 74 of 81 81 APPENDIX GENERIC LABELING PLAN 1 Regulatory label 1 1 Agency label gt HTC P N 77H00342 00M gt Size 44 X 35 mm 35mm HERM100 0560 DC 1A ID NMS8HERM100 005X YAA0017 m DSN DA Bluetooth mm D 3 006 0019005 2 4FH1 DS4 OF4 M MEI 35771900XXXXXX ML TAA OUR ANAA ANAN AA AN AA S N XXXXXXXXXXXX P N XXHXXXXX XX 01 14mm HTC CONFIDENTIAL W nrc Issued Date 2006 07 06 High Tech Computer Corp LI Doc Title Hermes Service Manual 75 75088100 81 1 2 Definition of Serial Number gt SSYWWPPZZZZZ 55 Site Code gt HT Y Year last digital of the Year WW Week Code 01 54 PP Product Code gt F2 27777 gt Model ID HERM100 Label Characteristic Material polyester Color pantone 422c Ink pantone 425c HTC CONFIDENTIAL 111000000000 smart High Tech Computer Corp Doc Title Hermes Service Manual 76 of 81 RF ANTENNA TEST SP
21. USIM CONNECTOR v WATER INDICATOR 77H00203 00M Q Tv 1 ASSEMBLE VIBRATOR WITH HOUSING OF QWERTY KEYBOARD SET THE ADJUSTER OF CAMERA AND HOUSING TO BOTTOM BEFORE ASSEMBLY HTC CONFIDENTIAL JDDDDDDDDDDH High Comus Cop Doc Title Hermes Service Manual 33 of 81 WARRANTY SEAL ASSEMBLE HOUSING OF QWERTY KEYBOARD ASSEMBLE HANGER FASTEN FOUR SCREWS STICK WARRANTY SEAL PUNR SCREW 72H01059 00M Q 4 WARRANTY SEAL 77H00314 00M Q Ty 1 NoTE PLEASE SET UP THE TORQUE OF ELECTRICAL SCREW DRIVER TO 1 3 0 1KGF CM ASSEMBLE BATTERY INSERT STYLUS HTC CONFIDENTIAL de Issued Date 2006 07 06 smart mobility High Tech Computer Corp LI Doc Title Hermes Service Manual 34 34of81 81 ASSEMBLE ANTENNA RUBBER THE ASSEMBLY PROCEDURE IS FINISHED HTC CONFIDENTIAL Issued Date 2006 07 06 smart High Tech Computer Corp LI Doc Title Hermes Service Manual 35 835of81 81 HTC CONFIDENTIAL AJ High Tech Computer Corp Doc Title Hermes Service Manual 36 of 81 DiAGNOSTICS PROGRAM AND WINCE TEST ITEM NOT FINAL VERSION 1 4 Test Plan 1 Auto Test Full functional test automatically 2 ROM Checksum CE Radio Extended ROM checksum o _3 Qwerty Test Qwertykeyboardtest
22. ks 27 stage for extended ROM upgrading madi USE T sma kin peur V ampli CE SOM Pase 05 EOM riz bare upto ye doma Te pcr bla agam dy SS 3 stage for CE ROM upgrading USE Harete pleas don darete yani lern gei PC ba 211214 TI Rs pare agu paka TEITH raus YE P Pens oo NAN vers bo reseed bena mote TT Show message of Congratulations once SUR mm successfully upgrading UU Click Finish to exit this program HTC CONFIDENTIAL 29 High Tech Computer Corp marti Doc Title Hermes Service Manual 62 62 of BL 81 1 13 OS upgrade thru SD card Prepare a micro SD card 128MB or above and format to FAT32 by your PC Copy image file XXX nbh to the micro SD card and rename to hermimg nbh Put this micro SD card into you Hermes device and enter Boot Loader Press Power OK button release the buttons after hold for 2 seconds and then the device will enter boot loader mode When you see the download message press Action button to start the download process HTC CONFIDENTIAL
23. 0 02mm lt W2s 0 03mm and LS 3mm Lint Scratch Power turned off 0 08mm W2x 0 05mm and Lx 2mm 015mm Power turned of Bubble 0 1mm lt D lt 0 15mm Power turned off Breakage on film surface Not acceptable NO light leakage Not acceptable HTC CONFIDENTIAL High Tech Corrputer Corp Doc Title Hermes Service Manual 57 57 of BL 81 Gap inspection standard Description Accept Criteria 1 between each key and mechanical parts Can t stuck up or no click feeling 2 between all generic mechanical parts Gap between all generic ME parts 0 4 mm Stylus assembly protruding loose missing Stylus falling and deformed is not allowed HTC CONFIDENTIAL 0100000000000 High Tech Computer Corp Doc Title Hermes Service Manual 58 of 81 OS GSM ROM IMAGE RE FLAsH PROCEDURE 1 12 OS upgrade thru RUU gt Requirement e Windows 2000 XP Microsoft ActiveSync 4 1 or above Mini USB Cable e Firmware download and log on SDO system http htcscm10 htc com tw SDO Procedure Boot up the device and enter WinCE mode Enable USB connections in Microsoft ActiveSync Connect your device and desktop or laptop via USB cable Check the pop up message from Microsoft ActiveSync when device is synchronized with PC HH Execute RUU file in your desktop or laptop HTC CONFIDENTIAL Conne
24. 00000000000 art High Tech Corp Doc Title Hermes Service Manual 66 of 81 4 Check the IrDA window whether it is broken or cracked Replace Front Bezel if necessary 5 Replace Main Board if necessary 6 Once the defective part has been identified verify it again with the defective part whether the symptom could be duplicated 61 Main Battery does not start 1 Make sure the Battery cover is closed properly 2 3 1 2 Connect to the AC Adapter and see if it takes charge Also check AC Adapter condition 3 4 Check whether the condition of Battery Charging status is correct S 6 7 Check whether AC Adapter is functioning properly D 6 7 Dismantle the unit and check the appearance of Battery cover Try with another Main Board or Main Board if Once the defective part has been identified verify it again with the defective whether the symptom could be duplicated 6 Battery discharges quickly even after fully charged 1 Make sure the Battery Pack takes fully charge with AC Adapter 2 3 4 5 6 Check whether the condition of Battery Charging status is correct Dismantle the unit and check the appearance of Battery cover Try with another Battery or Replace Battery if necessary Try with another Main Board or Replace Main Board if necessary gt sh Once the defective has been id
25. 0M Rubber Microphone Silicon DY32 7069 Hermes 76H01167 00M Rubber ANTENNA SILICON HERMES 76H01167 00M Rubber ANTENNA SILICON HERMES SE 76H01168 00M support DY32 7069 Hermes 11 11 76H01211 00M Rubber LENS FLASH SILICON HERMES 76H01221 00M Rubber CAMERA SPACER SILICON HERMES 51 Ff 41 76H01036 00M Tape anti short R igid F lex board Kapton tape film W izard Adhesive Double Tape BEZEL FPC TESA ME Gasket gasket with conductive 46 77H00203 00M W ater Sensitive Label 4 2 5mm Ming 1 Jye BlueAngels 77H00314 00M Warranty Label LABLE SECURITY HERMES 131 2 77 00342 00 Regulation Label Main Unit Generic Hermes DX T Doc No DOC 00018457 8457 22252000000 mobility High Tech Corrputer Corp Doc Title Hermes Service Manual 69 of 81 PHOTOS OF SPARE PARTS HBEEHENDE pu 35H00060 00M JEE 36H00344 00M Se PCBA Qwerty Keyboard 51H00314 XXM Different P N by Part No 54H00157 00P customer e Iteon HTC CONFIDENTIAL 22 m Ms L emart 11011115 ued Hih Tah Core Cop Doc Title Hermes Service Manual 70 of 81 Camera Module Premier 60H00037 01M LCD Module 72 01329 00 Description Screw M1 L1 2 P
26. ECIFICATION 1st Downlink Cell Items Test Name Tx Level TCH Note 1 Camp DCS Band 0 512 75 600 2 BSOriginateCcall 0 52 75 s 4 FestBtEmoRRae 5 37 _ 44 5 FastBitErrorRate 5 124 44 E GSM 900 Transmitter Test 975 75 6 ChekTXPower 5 37 75 124 75 DCS 1800 Receiver Test 8 FastBitEmorRae 512 9 FestBitErorRae 68 44 Fast Bit Error Rate 0 85 1 o 52 75 12 _ 698 75 13 CheckTXPower 885 75 FS i4 FastBit Error Rate 0 512 15 FeastBitrrRae 62 44 16 FastBitErorRate 810 44 i7 ChekTXPowr 512 75 18 _ CheckTXPowr 662 75 NENNEN 19 CheckTXPower __ 810 75 ss GSM 850 Receiver Test 21 FastBitkEmorRae 5 189 104 22 FestBtEmorRae 5 251 4104 1 GSM 850 Transmitter Test 128 75 75 sss 251 75 s WP Issued Date 2006 07 06 mart High Tech Computer Corp LI Doc Title Hermes Service Manual 77 77 of BL 81 1 1 2100 961310569 ELE ka Heceiver Test 4 BitEnorRate 970 O O SBiEmrRae 3 9287087 toa Transmitter Test 6 CheckTX MaxPower 96131068 0 gt 1898 Ki me
27. ENT METER B SETTING IS READY NOW FOR TESTING DON T TURN THE POWER ON AT THIS MOMENT HTC CONFIDENTIAL Issued Date 2006 07 06 mart mobility High Tech Computer Corp Issued Date 0 Doc Title Hermes Service Manual 52 of 81 Start Ca Yy 12 02 amp Wednesday September 01 2004 Tap here to set owner information unread messages Mo tasks BINE EM TURN ON POWER SUPPLY 4 AND CURRENT METER 2A SET THE UNIT TO FLIGHT MODE TURN OFF BLUETOOTH MEASURE FLIGHT MODE CURRENT 1 CHOICE SETTING SYSTEM BACKLIGHT BRIGHTNESS 2 ADJUST BRIGHTNESS LEVEL TO POWER SAVE CURRENT VALUE MUST BE UNDER 42 MILI AMP IF OVER IT MEANS M B FAILED PLEASE REPLACE M B FOR REPAIR 1 SWITCH OFF THE UNIT UNIT IS TURN OFF AND NO DISPLAY 2 MEASURE POWER OFF CURRENT CHECK CURRENT VALUE ON THE CURRENT METER CURRENT VALUE MUST BE UNDER 6 MILI AMP IF OVER IT MEANS M B FAILED PLEASE REPLACE M B FOR REPAIR HTC CONFIDENTIAL High Tech Corrputer Corp Doc Title Hermes Service Manual 53 of 81 CONCLUSION IF CURRENT CONSUMPTION PASSES AT BOTH OF FLIGHT AND POWER OFF MODE IT MEANS M B IS GOOD IF THERE IS ANY ITEM FAILED AT FLIGHT OR POWER OFF MODE IT MEANS M B IS FAILED PLEASE REPLACE M B FOR REPAIR HTC CONFIDENTIAL Issued Date 2006 07 06 2 High Tech Computer Corp LI Doc Hermes Service Manual 54
28. H Flat 72H00724 00M Screw Description PH FD T1 4 2 9 PH Flat 73H20044 09M LCM FPC Pre Assy 74H00573 XXM Part No Different P N by customer HTC CONFIDENTIAL Screw PH FD M1 Description 634 Screw Point Mechanical 6 4 5 72H01144 00M Description Holder Hanger Q ty Lr 73H20045 09M 17 Qwerty Keyboard 74H00560 XXM Different P N by customer oe Bezel Pre Assy 74H00574 XXM Different P N by customer MA Housing Pre Assy 00000000000 smart mobility High Tech Computer Corp LI Doc Title Hermes Service Manual 71 81 71H01361 XXM Different P N by language HTC CONFIDENTIAL Issued Date 2006 07 06 High Tech Computer Corp issued Date Doc Title Hermes Service Manual 72 of 81 HTC CONFIDENTIAL Rac 0000000000 sme HighTech Corputer Doc Title Hermes Service Manual 77H00116 XXM Different P N by customer 77 00371 HERM100 0560 q DC 1 Different PN by ID NMSHERM100 005 0017 R 005 059 Bluetooth 005GZDA9023 Water Sensitive 2 4FH1 DS4 OF4 Description Label E UE IMEI 35771900XXXXXX S N XXXXXXXXXXXX Vi EEUU HEURE
29. Issued Date 2006 07 06 sy High Tech Corrputer Corp LI Doc Title Hermes Service Manual 63 63of81 81 TROUBLESHOOTING FOR REPAIR Before repairin lease try to duplicate if the symptom exist or Customer mishandlin 1 Main Unit Does Not Respond to Power Button 21 Main Unit Does Not Respond to Battery Switch 3 C Charge light is red when plug in AC adapter 1 Make sure the Battery is installed properly to activate the battery pack 2 3 Connect the AC Adapter maybe the battery pack is exhaust Check the Battery cover is close properly 4 Try with another battery pack 5 Replace battery pack if necessary CMOS Camera is not assembled properly 8 9 10 Customer abuse caused the power button fallen off Check all connections including LCD FPC to Main Board Try with another Main Board 6 Try to enter boot loader mode Perform Re flash OS if successfully Fuse blown 0 7 11 Both item 9 amp 10 MB replacement is necessary unless you are authorized to do board level repair 12 If Charge light is red when plug in AC adapter it means the main battery is not charge enough and can t power on You just need to continue charge unit the light become Amber 13 Once the defective part has been identified verify it again with the defective part whether the symptom could be duplicated 21 Touch Panel Does Not Respond to Screen Tap 1
30. PE ON PRE ASSY OF LCM FPC BEFORE ASSEMBLING WITH LCM FPC ADHESIVE TAPE 76H01487 00M Q 1 HTC CONFIDENTIAL Moha Issued Date 2006 07 06 mart mobility High Tech Computer Corp issued Date A03 Doc itle Hermes Service Manual 24 of 81 INSERT LCM FPC INTO CONECTOR OF PRE ASSY OF LCM FPC STICK ISOLATED TAPE WHERE IS TOP JUSITIFIED TO PCBA OF PRE ASSY OF FPC v SOLATED TAPE 76H01483 00M Q 1 1 FASTEN ONE SCREW v ScREW 72H01058 00M Tv 1 NOTE PLEASE SET UP THE TORQUE OF ELECTRICAL SCREW DRIVER TO 1 1 0 05KGF CM 2 CONNECT THE FPC SWITCH BOARD TO SWITCH BOARD AND THEN FASTEN TWO SCREWS v SCREW 72H01329 00M 2 NOTE PLEASE SET UP THE TORQUE OF ELECTRICAL SCREW DRIVER TO 0 2 0 05KGF CM HTC CONFIDENTIAL gt nrc Issued Date 2006 07 06 emen High Tech Computer Corp LI Hermes Service Manual 25 02025 of BL 81 CAUTION PLEASE FOLLOW INSTRUCTIONS TO FASTEN TWO SCREWS FOR P N 72H01329 00M 1 CONNECT LCM CONNECTOR TO SWITCH BOARD 2 FASTEN THE SCREW AT THE ANGLE OF 90 DEGREE BETWEEN SWITCH BOARD AND HAND ELECTRICAL SCREW DRIVER CHECK POINT No Slant is allowed REMOVE PROTECTION OF THE OTHER SIDE OF ADHESIVE HTC CONFIDENTIAL Issued Date 2006 07 06
31. RE 1 7 Flow Chart 1 8 Test Procedure LEAKAGE CURRENT MEASUREMENT COSMETIC INSPECTION CRITERIA 1 9 Definition of Cosmetic Standard 1 10 Visual Inspection Requirements 1 11 Definition of Inspection Defects and Areas 1 12 Cosmetic Criteria Table OS GSM ROM IMAGE RE FLASH PROCEDURE 1 13 OS upgrade thru RUU 1 14 OS upgrade thru micro SD card TROUBLE SHOOTING GUIDE GENERIC SPARE PART LisT AND PHOTOS FoR REFERENCE ONLY APPENDIX GENERIC LABELING PLAN RF ANTENNA TEST SPECIFICATION BOARD LEVEL 2 5 REPAIRS HTC CONFIDENTIAL Issued Date 2006 07 06 2 HighTech Computer Corp LI Doc Title Hermes Service Manual 4 4080 81 INTRODUCTION This manual provides the technical information to support the service activities of the PPCP This document contains highly confidential information so any or all of this document should not be revealed to any third party 1 1 Product Specification Feature gt Platform Dual Mode PDA form factor OS Microsoft Windows Mobile 5 0 Phone Edition gt Dimension 112 5mm x 58mm W x 21 95mm T 176g with battery gt Processor Chipset e CPU Base band Samsung with 400MHz Qualcomm 6275 gt Memory Flash ROM 128MB for program and users storage SDRAM 64MB DDR SDRAM gt LCD Module e Main LCD Module 2 8 240x320 dots resolution with 65K color TFT LCD 64K color TFT Transflective LCD with white LED backlight
32. REX SCREW DRIVER T6X40 4 PHILIP SCREW DRIVER 000X40 5 TWEEZERS SUGGEST TO USE PLASTIC MADE 1 REMOVE ANTENNA RUBBER 2 EJECT THE STYLUS 3 EJECT THE MICRO SD CARD IF AVAILABLE PUSH BATTTERY LATCH TO THE RIGHT TO RELEASE BATTERY COVER HTC CONFIDENTIAL Issued Date 2006 07 06 High Tech Computer Corp issued Date ve Doc Title Hermes Service Manual 10 of 81 REMOVE THE BATTERY AE To reduce risk of fire or burns do not disassemble crush puncture short external contacts or dispose of in fire or water Replace only with specified batteries Recycle or dispose of used batteries properly ES Li ion REMOVE FOUR SCREWS ON HOUSING AS WELL AS HINGER v SCREW 72H01059 00M Tv 4 WARRANTY SEAL 77H00314 00M Q Tv 1 NorE PLEASE SET UP THE TORQUE OF ELECTRICAL SCREW DRIVER TO 1 3 0 1KGF CM USE PLASTIC STICK INTO THE GAP BETWEEN HOUSING OF KEYBOARD AND BEZEL OF KEYBOARD FROM THE CORNER HELEASE THE HOOKS AROUND THE SIDES OF UNIT TO REMOVE THE HOUSING OF KEYBOARD HTC CONFIDENTIAL Issued Date 2006 07 06 smart mobility High Tech Computer Corp issued Date A03 Doc Title Hermes Service Manual 11 of 81 REMOVE THE VIBRATOR RELEASE ONE SCREW TO DISCONNECT FLASH LIGHT MODULE SCREW 72H00724 00M Q 1 NoTE PLEASE SET UP THE TORQUE OF ELECTRICAL SCREW DRI
33. RM 1 0 supported SIM Manager Comm Manager Wireless Modem SIK TTY for US Market egulatory R amp TTE FCC BQB Bluetooth Qualification Body certification Windows Mobile Logo NTSL USB certification HTC CONFIDENTIAL Ha PART HI o fi PTT BET 51 METAL DUMEQNERTY KEYPAD 1 15 SHG PCEGWERTY PPC AVERY cr m 2 c 9 gt IN 1 15 5 5 2 5 215 Q e 0 5 2105 8 15 fla amanaia 31 7680167 03 RUEGER ANTENNA 1 1 rr 4 Ug 00000 0000 High Tech Computer Corp Hermes Service Manual m lt 02 8 2 lt WIE MEE lt Q L EE H e a 9 E k C EM e L s cs Dalman OO smart mobility High Tech Computer Corp 2006 07 06 Doc Hermes Service Manual 9 9 of 80 81 DEVICE ASSEMBLING AND DISASSEMBLING PROCEDURE 1 2 Disassembly procedure TOOLS NEEDED FOR ASSEMBLING AND DISASSEMBLING 1 LENS CLEANING TISSUE 2 FLAT PLASTIC STICK 3 TO
34. Sound or Distorted sound 1 Check Sound amp Notifications Settings in the unit for Sound Enabling 2 Make sure it s not MUTED 3 Dismantle and Check whether the Microphone is properly installed check or missing rubber 4 Replace Microphone if necessary 5 Replace Main Board if necessary 6 Once the defective part has been identified verify it again with the defective part whether the symptom could be duplicated 10 A Bezel Housing Cosmetic damage 1 Unless it is for Refurbishment all Bezel housing replacement due to cosmetic damage shall treat as out of warranty HTC CONFIDENTIAL 2000000000000 NTC High Tech Computer C mart mobllits 9 7 Op A03 Doc Title Hermes Service Manual 68 of 81 GENERIC SPARE PART LisT AND PHOTOS FoR REFERENCE ONLY Mem Number Description 1 01 Substitute 2 BATTERY_LI 35H00074 00M 35 00060 00 4350mAh 3 7V US503759A8H Apache 35H00060 04M 36H00226 00M Receiver EASG1D501E2 NAIS 36H00344 00M Antenna GAN40030 AMPHENOL pow 36H00366 00M Vibrator A4A 05 W 8 71 36H00392 00M Speaker SBS001541P CC01 K SAMBU 1 1 e 6 _ 36 00399 00 220 001 01 51H00314 00M PCBA MAIN Hermes _ 1 8 51 00333 00 PCBA SWITCH Hermes _ 9 51H00335 00M
35. VER TO 0 4 0 05 RUBBER CAP FROM FLASH LIGHT MODULE HTC CONFIDENTIAL a mart mobility ued High Tech Computer Corp Doc Title Hermes Service Manual 12 of 81 HTC CONFIDENTIAL DISCONNECT MAIN CAMERA MODULE PLEASE STICK THE RUBBER ON CAMERA IF CAMERA REPLACEMENT IS NEEDED CAMERA RUBBER SUPPORT v RUBBER 76 01414 00 1 RELEASE ONE SCREW AND THEN DISCONNECT SPEAKER CONNECTOR FROM MAIN BOARD ScREW 72H01059 00M Ty 1 NOTE PLEASE SET UP THE TORQUE OF ELECTRICAL SCREW DRIVER TO 1 1 0 05KGF CM Issued Date 2006 07 06 smart mobility High Tech Corrputer Corp Issued Date Doc Title Hermes Service Manual 13 of 81 1 USEPLASTIC STICK TO LIFT THE MAIN BOARD 2 REMOVE ANTENNA FROM MAIN BOARD REMOVE SPEAKER FROM ANTENNA SLIDING THE FRAMES TO THE END HTC CONFIDENTIAL Je cmn vl NTC High Tech Computer Corp Doc Title Hermes Service Manual 14 of 81 LIFT THE MAIN BOARD TO TAKE OUT THE MAIN BAORD FROM BOTTOM SIDE OF QWERTY KEYBOARD OF BEZEL REMOVE CONDUCTOR SPACER AND THEN DISCONNECT FPC FROM MAIN BOARD PLEASE STICK A NEW CONDUCTOR SPACER WHEN IT IS REMOVED CONDUCTOR SPACER 76 01488 00 Q Tv 1 1 REMOVE RUBBER CAP OF MICROPHONE 2 REMOVE MYLER
36. ba aca dee e ym Pest HTC CONFIDENTIAL High Tech Corrputer Corp Doc Title Hermes Service Manual 60 of 81 1 Checking the information on vour device Please wat NN Checking the information on your device Please dont disconnect your device from your PC until the update 15 completed Hilam 3380 Yo deere tebe cord iem LE mun masqa OO Show the current version on your device 112551 and which version to be upgraded 2 101253 101 PP Click Update to proceed w en el basda 18554208 au arco qa acta cano ed CE u Liya radia wa T The rev ROM irae Kar Een updated deca pocas wil tale maiz ha QQ 15 stage for radio upgrading gone decree peur PO uide HTC CONFIDENTIAL Issued Date 2006 07 06 t mobitisy High Tec Computer Corp issued Date Doc Title Hermes Service Manual 61 of 81 Laya ada wa T d i Tha revR M rage o os yka TH process
37. ction Settings Connection dizabled Connect Show status icon in taskbar EV USB connections Allow connections to one of the following cow This computer is connected to Automatic Open ActiveSync when my device connects Help OK 00000000000 Issued Date 2006 07 06 emart Mobility High Tech Corrputer Corp issued Date A03 Doc Title Hermes Service Manual 59 of 81 RUU InstallShield Wizard Welcome to the InstallShield Wizard for RUU The InstallShield will help install RUU on your computer To continue click Next Show message of Welcome JJ Click Next to proceed Cancel Fiia Tres corri Pas package Ero Hus vara da Fes needed tn Pi on pour miran KK Extracting files Wicara Geffen Updite pira vou nz LE Conde sca ki Eb 1 d Peter rund proror ka SESAT Sar porq 1 g ond es LIEB LL Show message of installation notice vont citt war da sath as Click Next to proceed ri
38. entified it again with the defective whether the symptom could be duplicated 7 Main Battery does not recharge 1 Make sure the Battery takes fully charge with AC Adapter 2 Check whether the condition of Battery Charging status is correct Charge should be done in no more than 3 hours 3 Dismantle the unit and check the appearance of Battery cover 4 Try with another Battery or Replace Battery if necessary 5 Try with another Main Board or Replace Main Board if necessary HTC CONFIDENTIAL ha 000000000000 Issued Date 2006 07 06 High Tech Computer Corp Issued Date Doc Title Hermes Service Manual 67 of 81 6 Once the defective part has been identified verify it again with the defective part whether the symptom could be duplicated 8 No Sound from Speaker Distorted sound 1 Check Sound Notifications Settings in the unit for Sound Enabling 2 Make sure it s not MUTED 3 Dismantle and Check whether the Speaker is properly installed Orientation 4 Make sure the connection point between MB and Speaker is free from contamination or dust 5 Replace Speaker if necessary 6 Replace Main Board if necessary 7 Once the defective part has been identified verify it again with the defective part whether the symptom could be duplicated 8 Replace Camera if camera function was defect at the same time No Recorded
39. le Hermes Service Manual 48 of 81 1 7 Test Procedure EQUIPMENT NEEDED A DETECTION CABLE B MULTI METER SET THE MULTI METER TO DC CONTACT POSITIVE AND NEGATIVE PAD ON BATTERY WITH DETECTION CABLE HTC CONFIDENTIAL YEN Doc Title Hermes Service Manual 49 of 81 CONCLUSION 1 MEASURED VOLTAGE IS ABOVE 3 75V THE BATTERY IS GOOD 2 MEASURED VOLTAGE IS UNDER 3 75V THE BATTERY IS DEECTED PLEASE REPALCE BATTERY FOR REPAIR HTC CONFIDENTIAL 00000000 smart mobility Tech Computer Corp Doc Title Hermes Service Manual 50 s0of8l 81 LEAKAGE CURRENT MEASUREMENT This is a quick method to measure if any abnormal leakage current on main board which caused high power consumption compare to GOOD main board 1 Requirement Power supply Micro current digital meter Current series Jig Cable Battery Jig V V V Y WV EQUIPMENT NEEDED POWER SUPPLY SET 4 V B MICRO CURRENT METER SUPPORT 0 5 1 FIXTURE NEEDED C CABLE D BATTERY WITH EXTENSION CABLE E CURRENT SERIES JIG WITH BLACK AND RED CABLE HTC CONFIDENTIAL Issued Date 2006 07 06 mart mobility High Tech Computer Corp issued Date Doc Title Hermes Service Manual 51 of 81 CONNECT CABLE C TO POSITIVE POLARITY OF POWER SUPPLY A AND CURRENT METER B CONNECT CABLE OF FIXTURE E TO NEGATIVE POLARITY OF POWER SUPPLY A AND CURR
40. lymer battery Capacity 1300mAh Charging time 3 hours GSM Talk Time 4 5 hours UMTS Talk Time 2 4 hours GSM Standby Time 200 hours UMTS Standby Time 180 250 hours AC Adapier input rating 100 240Vac 50 60 Hz DC output 5V gt Hanger Stylish hanger on the cover to wear phone with neck strap as pendant or to attach various phone hangers e Lanyard support gt Accessories e Inbox AC adapter with mini USB power plug Sync Cable mini USB Battery rechargeable and replaceable Stylus Carrying case Stereo wired headset with microphone e Option Car adapter Cradle 1t pin to 3 59 connector TTY adapter Battery Charger gt Microsoft Windows Mobile 5 0 Applications Pocket Outlook Calendar Contacts Messaging Tasks and Voice Notes Push Mail Internet Explorer Mobile Office Mobile Word Excel amp PowerPoint Mobile Windows Media Player 10 Mobile Pictures amp Videos HTC CONFIDENTIAL High Tech Corrputer Corp Doc Title Hermes Service Manual 7 T7080 81 e ActiveSync Client Pocket MSN e Calculator gt Value Added Application Camera Camcorder Picture Enhancement for Pictures amp Videos Polyphonic MIDI Ringtone Audio Video enhancement for WMP 3G 324M Video Telephony ZIP Smart Dialing MMS Client MMS 1 1 supported Java virtual machine J2ME CLDC 1 1 MIDP 2 0 Voice Dial amp Command Document Viewer PDF OMA D
41. rvice Manual 44 of 81 Press action to right to next test page for audio test Play sound from speaker Heceiver Test Play sound from receiver Headset Test Follow on screen message to Plug headset and then press T N 3 plug headset action button to start test Action gt Stari Play sound from headset HTC CONFIDENTIAL 100000000005 Doc Title Hermes Service Manual 45 45 of BL 81 Y Internal Record Recording the sound from Mic and play sound from speaker External Record Test Plug in headset to record the sound from Mic of headset and play sound from headset AA Format FAT function Clear device storage HTC CONFIDENTIAL gt h rC Issued Date 2006 07 06 smart High Tech Computer Corp LI Doc Title Hermes Service Manual 46 46 of BL 81 BB Device Info function Show device information CC Clear Talk Time function Clear talk time in OS mode HTC CONFIDENTIAL Issued Date 2006 07 06 mart mobil X High Tech Computer Corp LI Doc Hermes Service Manual 47 aT of BL 81 MAIN BATTERY RE CERTIFY PROCEDURE 1 6 Re certify Flow Chart Measure battery voltage by Digital Multi Meter 3 75V or above Charging battery to 3 75V FAIL Battery is NG Battery is OK END HTC CONFIDENTIAL 000000000007 TC ssue ate Doc Tit
42. y 6 7 8 Replace rigid Flex board if necessary Replace Main Board if necessary 7 S Na Once the defective part has been identified verify it again with the defective part whether the symptom could be duplicated Back Light Does Not Turn ON OFF 1 Check the connection of FPC whether is properly connected 2 Try with another LCM 3 Try with another Rigid Flex board 4 5 6 7 8 Try with another Main Board Replace LCM if necessary Replace rigid Flex board if necessary Replace Main Board if necessary 1 2 3 4 S 6 7 8 Once the defective part has been identified verify it again with the defective part whether the HTC CONFIDENTIAL 2000000000000 n TC Issued Date 2006 07 06 art mvebiliey High Tech Computer Corp issued Date Doc Title Hermes Service Manual 65 of 81 symptom could be duplicated 41 Micro SD Card cannot be used 1 Check whether micro SD Card is fully inserted to the slot until you hear click 2 Try with another micro SD card and Check whether it is Write Protected 3 Try with another Main Board 4 S 5 Replace Main Board if necessary Once the defective part has been identified verify it again with the defective part whether the symptom could be duplicated 5 A PC Connection USB not possible 1 Check whether Connection Settings in the

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