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Nortel WLAN 2210 Handset User Guide

1. Battery packs low battery idealen ee Remove and insert the battery pack Desktop Charger Use he Deskiop Charger uni Clean the Desktop Charger Dual Charger Use the Dual here een Cleanihe Dual Charger ann aaa Terms you should know Index Regulations and safety information Regulations and safety information FCC Rules Part 15 This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation WARNING Changes or modifications to this equipment not approved by Nortel may cause this equipment to not comply with Part 15 of the FCC rules and void the user s authority to operate this equipment CAUTION This equipment contains no user serviceable parts inside Refer servicing to qualified service personnel WARNING e Follow standard acceptance procedures before operating the WLAN Handset 2210 near life support systems e To minimize risk of interference pacemaker users should NOT carry the WLAN Handset 2210 next to the pacemaker e Avoid placing the handset near small metallic objects The handset earpiece attracts magnetic objects e The WLAN Handset 2210 produces noise noticeable to hearing aid users Use a headset compatible with hearing aids e This device
2. Your WLAN Handset 2210 Scrolling Scrolling up down left and right is performed as shown in Table 4 Table 4 Scrolling functions To scroll Use Up Volume Up button Down Volume Down button Left Right Cleaning your handset Cleaning your handset The WLAN Handset 2210 occasionally needs to be cleaned to maintain its appearance In general wiping the handset surface with a plain water dampened cloth or paper towel removes most films or residues If more rigorous cleaning is required you can use e A mild detergent solution Be sure to wipe away any detergent residue with a plain water dampened cloth e Any general purpose household glass and surface cleaner Do not spray the handset directly Spray the cleaner on a soft cloth or paper towel then wipe the handset e Pre treated cloths like those used for eyeglasses or cameras e Pre moistened towelettes Avoid those containing lanolin or aloe as it leaves a slippery residue e Isopropyl alcohol applied by a damp cloth or paper towel When using alcohol do not rub the keypad characters vigorously as this will significantly degrade legibility IMPORTANT e Do not use furniture polishes waxes or plasticizer based cleaner e Do not use lanolin aloe glycerin or other skin care products e Do not apply any solvent such as acetone or mineral spirits e Do not directly spray or immerse the handset If the headset c
3. e Vibrate Cadence e Ring Delay see note e Auxiliary 1 reserved for future use e Auxiliary 2 reserved for future use User Option menu Note 1 Ring Tone is not displayed when Ring Cadence is off Note 2 Ring Delay does not appear in the menu when Ring Cadence or Vibrate Cadence is turned off To select Ring Cadence 1 Press and hold the Function key when in the standby state Ring Options 2 Use the Up and Down buttons to scroll through the menu and highlight Ring Options 3 Press the Select button or the OK soft key to select the option The next menu level displays Telephone Ring 4 Use the Up and Down buttons to scroll through the menu and highlight Telephone Ring 5 Press the Select button or the OK soft key to select the option The next menu level displays Ring Cadence 6 Use the Up and Down buttons to scroll through the menu and highlight Ring Cadence 7 Press the Select button or the OK soft key to select the option 8 Use the Up and Down buttons to highlight one of the following e Off e PBX This is the default e Continuous e Short Pulse e Long Pulse 9 Press the Select button or the OK soft key to choose the cadence User Option menu To select Ring Tone Ring Options Telephone Ring Ring Tone 10 Do one of the following e Press the Up soft key to return to the previous menu and choose another option e Press the Power Off End Call
4. Lines Forwarded to 6453 Do Not Disturb On Ring Again active Ringer is OFF and Line x Unavailable Your office communications system In this User Guide User Interface refers to the display screen that interacts with the end user as a result of an action or event Terms you should know Index A Active idle state 21 Active off hook state 21 Active on hook state 22 Active call state 22 Attendant 107 Attendant Recall 66 Auto Dial 107 Autodial 59 B Battery packs 97 Branch Office 89 C Call Forward 73 Call Join 75 Call Page Connect 83 Call Park 67 Call Party 67 Call party information 107 Call Pickup 69 Call Trace Malicious 68 Call Waiting 70 Centrex Exchange Switchhook Flash 83 Charge a call 84 Charge a Forced call 84 Charge the battery pack 104 Charge the Wireless Handset 100 104 Clean the Desktop Charger 101 Clean the Dual Charger 105 Clean the Wireless Handset 25 Conferee Selectable Display 76 Conference call 75 Conference Hotline 63 D Desktop Charger 99 100 107 Directory Number 107 Display incoming calls 68 DN 107 Dual Charger 103 104 107 E Enhanced Override 86 Error state 22 Extension 54 F Feature display 107 Feature Keys 108 Fixed key 107 Forced Camp on 86 Function key 19 G Group Call 77 H High Noise Mode 47 Hold a call 65 Hospitality features 91 l Indicator status 107 Insert the battery pack 98 Internal Call Forward 74 In
5. Note If the user selects any menu item or presses a soft key the handset changes into the active off hook state the timeout condition is removed and handset will use a soft ring Error The handset enters the error state when it loses the signal from the access point If the handset regains the signal within approximately 20 seconds it returns to the state it just left If the handset is out of range for longer than 20 seconds the handset restarts and returns to the standby state Active call The handset enters the active call state when a user is in an active conversation To enter this state the user either makes a call or answers an incoming call While in this state the handset will use a soft ring to alert the user to another call The user leaves this state when the call is completed by pressing the Power Off End Call key or if an incoming call is ended before the user answers it Function menu items Your WLAN Handset 2210 has six non programmable Function menu items Table 3 lists these menu items and their corresponding functions and descriptions To activate the functions on your WLAN Handset 2210 press the Function key in the active on hook or active off hook states and the appropriate number on the keypad or use the Up and Down buttons on the side of the handset to scroll through the functions and the Select button to select and activate a function Your WLAN Handset 2210 Note Pressing the Fu
6. You can dial extension numbers internal numbers or make external calls depending on your system 333 2 Dial the number Dial calls exactly as To make a call using a line D 1 Press the Function key and the number 3 key to enter the active idle state 2 Press the Line key and the number key 1 through 6 for the desired line 3 Dial the number Dial calls exactly as 333 you would with a regular telephone You can dial extension numbers internal numbers or make external calls depending on your system amp 4 Press the Power On Start Call key To make a call using Predial you would with a regular telephone You can dial extension numbers internal numbers or make external calls depending on your system aaa 1 Dial the number Dial calls exactly as amp 2 Press the Power On Start Call key Basic handset operation Make a headset call To make a call using a headset 1 Connect the headset to the headset jack 2 Follow the steps in Make a call on page 28 to make your call Answer a call The handset rings or vibrates to alert you to an incoming call Additionally a line number on the display flashes and the display shows information about the call such as the caller s name and extension To answer a call amp Press the Power On Start Call key To answer a call on another line Note While on a call you hear a soft beep to indicate another incoming call 1 If
7. a Press the Transfer soft key The other party is on hold and a dial tone sounds The line number corresponding to the line on hold flashes steadily in the upper display area Dial the DN to which the call is being transferred While on an active call Trns To go back to the original call if the transfer is incomplete Use Attendant Recall When that number rings or a person answers press the Transfer soft key again If the person called is not available Press the Line key to access the Feature Keys menu Press the number key corresponding to the flashing line number in the upper display area to reconnect to the original call Use the Attendant Recall feature to contact an attendant during a call and to connect the call to the attendant To contact the attendant while on a call AttR Press the Line key to access the Feature Keys menu Press the number key corresponding to the Attendant Recall feature Stay on the line until the attendant answers Press the Power Off End Call key The caller remains connected to the attendant While on an active call Use Call Park Use the Call Park feature to hold temporarily park and retrieve a call from any telephone or handset Using Call Park does not tie up a line and when configured network wide can be used across networks A System Park Extension can be configured to automatically park most calls To park a call on the System Park DN
8. account for any variations in measurements Regulations and safety information after searching on FCC ID IYGSNP2400 Additional information on Specific Absorption Rates SAR can be found on the Cellular Telecommunications Industry Association CTIA website at http www wow com com The only authorized headsets that may be utilized with the Nortel WLAN Handset 2210 are those obtainable from Nortel or its reseller partners The measured SAR of the SNP2400 Wireless Handset is 0 61 W kG 2462 MHz head 0 0379 W kG 2412 MHz body IMPORTANT Phone Operation Normal Position Hold the phone as you would any other telephone with the earpiece to your ear and speak into the microphone The internal antenna is then positioned properly Chargers For the desktop and dual chargers models DCE100 and DCE200 the following warning applies WARNING This is a Class A product In a domestic environment this product may cause radio interference in which case the user may be required to take adequate measures Your WLAN Handset 2210 Your WLAN Handset 2210 This document describes the WLAN Handset 2210 and its features when operating on Nortel Communication Server 1000 The WLAN Handset 2210 is a fully functional handset specifically designed for the busy office environment Note Not all features described in this guide are available on all handsets Consult your system administrator to verify w
9. being idle The active idle state is reached in two ways e An incoming call in the standby state causes the handset to go to the active idle state and begin ringing The user presses the FCN and 3 keys when the handset is in the active off hook state to access the function menu In the active idle state the handset will not ring when there is an incoming call Note In the active idle state the handset and access point exchange a small packet about once every 15 milliseconds This increases the power consumption and consumes bandwidth particularly for the RF portion of the link Therefore do not leave the handset in the idle state except for special situations Your WLAN Handset 2210 Table 2 The WLAN Handset 2210 states Part 2 of 2 State Description Active This state is entered when the handset is in standby state and the on hook user presses the Menu key The handset appears to be on hook from the Call Server point of view and loud ringing will occur when required The handset display is active and the Menu FCN or Line menus can be accessed The user returns to the standby state by pressing the Power Off End Call key If no keys are pressed for a period of 10 seconds the state times out and the handset returns to the standby state Pressing the Power Off End Call key in any of the menus will exit the menu Pressing the Power Off End Call key again will return the handset to Standby state
10. complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Regulations and safety information Radio Frequency RF information This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit different from that to which the receiver is connected e Consult the dealer or an experienced radio TV technician for help Operational warnings WARNING Fo
11. gt THIS IS THE WAY NORTEL gt THIS IS N RTEL Nortel Communication Server 1000 WLAN Handset 2210 User Guide 0000000001111 08 eYeTe 000001111111060001111 eTeYe 10101010010 168636063691 oO 1 oo 0100000000 O00000000114 MH 0000101010100000 09 1010101 Revision history Revision history December 2005 August 2005 June 2004 May 2004 Standard 4 00 This document is up issued to support the Nortel WLAN Handset 2210 Standard 3 00 This document is up issued to support the Nortel WLAN Handset 2210 Standard 2 00 This document is up issued to support the Nortel WLAN Handset 2210 Standard 1 00 This is a new document developed to support the Nortel WLAN Handset 2210 Revision history Contents Regulations and safety information FCC Rules Fon 13 2230 Radio Frequency RF information uuuseseuueneneseninnnnn Operational WHINING s cessi sien rceianeoruarsieddnddnininduiadniieaioininbeleraidininietaeews Electromagnetic interference and compatibility eeeee Iniemallant CamlEstan nee Specific Absorption Rate SAR information eeeeneee Your WLAN Handset 2210 Handset controls and descriptions ccccccccsseccssesessesseeeesesseseeseseeseseens Staus indicato sesanan ini FERNEN The states of the handset na aa Funehon menuiltemsca nu nn ash Enter text using the handset keypad ccccssesessescessescs
12. key to exit all menus and return to the standby state Note You can also press the Exit soft key from the top level menu to exit and return to the active off hook state Ring Tone does not appear in the menu when Ring Cadence is off 1 Press and hold the Function key when in the standby state Use the Up and Down buttons to scroll through the menu and highlight Ring Options Press the Select button or the OK soft key to select the option The next menu level displays Use the Up and Down buttons to scroll through the menu and highlight Telephone Ring Press the Select button or the OK soft key to select the option The next menu level displays Use the Up and Down buttons to scroll through the menu and highlight Ring Tone Press the Select button or the OK soft key to select the option Use the Up and Down buttons to highlight one of the following e Tone 1 This is the default e Tone2 User Option menu e Tone 3 e Tone 4 e Tone 5 Play 9 To play the highlighted setting press the gt Play soft key 10 Press the Select button or the OK soft key to choose the tone 11 Do one of the following Up e Press the Up soft key to return to the gt previous menu and choose another option e Press the Power Off End Call key to exit all menus and return to the standby state Note You can also press the Exit soft key from the top level menu to exit and return to the active o
13. key tones 1 Press and hold the Function key when in the standby state Phone Options 2 Use the Up and Down buttons to scroll through the menu and highlight Phone Options 3 Press the Select button or the OK soft key to select the setting Key Tones 4 Use the Up and Down buttons to scroll through the menu and highlight Key Tones 5 Press the Select button or the OK soft key to choose the item 6 Use the Up and Down buttons to scroll through the menu and highlight one of the following settings an asterisk indicates the selected setting e Enable Tones This is the default e Disable Tones 7 Press the Select button or the OK soft key 8 Do one of the following Up e Press the Up soft key to return to the gt previous menu and choose another option e Press the Power Off End Call key to exit all menus and return to the standby state User Option menu To change the warning tones To change the display contrast Phone Options Warning Tones Up Phone Options Press and hold the Function key when in the standby state Use the Up and Down buttons to scroll through the menu and highlight Phone Options Press the Select button or the OK soft key to select the setting Use the Up and Down buttons to scroll through the menu and highlight Warning Tones Press the Select button or the OK soft key to select the setting Use the Up and Down buttons to scroll throug
14. number 4 Press the Charge soft key Chrg 5 When the dial tone sounds dial the 333 number To charge a call in progress Trns Conf 1 Press the Transfer soft key or the gt Conference soft key The call is placed or on hold Chrg 2 Press the Charge soft key 333 3 Dial the charge account number 4 Press the Line key to access the Feature Keys menu 2498 5 Press the number key corresponding to the line of the call to return to the call Other call features To charge a call to an account when you transfer a call To charge a call to an account when you add someone to a conference call Press the Transfer soft key The call is on hold Press the Charge soft key Dial the charge account number After the dial tone dial the number to where the call is to be transferred Press the Transfer soft key when you hear the handset ring Note You can talk privately to the person at the transfer number before you press the Transfer key Press the Conference soft key The call is placed on hold Press the Charge soft key Dial the charge account number Dial the number of the person you want to add to the conference Press the Conference soft key Other call features Use Enhanced Override Use the Enhanced Override feature to override an active call after you attempt a Forced Camp on Use Enhanced Override to make a simple call or a consultation call such as placing a call on ho
15. onacall press the Function key to access the list of functions E gt 2 Press the number 2 key to place the current call on hold 3 Press the Line key to access the Line DN feature keys 4 Press the number key corresponding to the flashing line number To answer a headset call When a headset is plugged into the handset press any key other than Power On Start Call Power Off End Call soft keys or the side buttons Basic handset operation Hang up a call To hang up the handset Press the Power Off End Call key Be sure to do this at the end of each call IMPORTANT For extended battery life press the Power Off End Call key even when the other party hangs up first Change the speaker volume To change the speaker volume While the handset is in the active state press the Up and Down buttons to increase or decrease the volume of the speaker Note As the volume is adjusted the setting is shown in a small bar graph on the display The volume setting is retained between calls as well as when the telephone is powered off Silence the ringer To silence the ringer amp Press the Power Off End Call key when the handset is ringing This function does not interrupt the call and the caller can leave a voicemail message Feature and function activation Feature and function activation You can view the features and functions programmed in your system using the Shortcut menu s
16. or your own DN Park Park During an active call press the Park soft key gt twice By default the call is parked on your DN unless a System Park is enabled to automatically park calls on the system To park a call on a DN other than the System Park DN or your own DN Park 1 Press the Park soft key 2 Dial the DN where you want to park the 333 call Park 3 Press the Park soft key again Record a Calling Party Number Use the Calling Party Number feature to record a caller s number or charge a call to an account number for accounting purposes during an established call To record a caller s number for accounting purposes CPrt 1 Press the Call Party soft key to place the caller on hold The entered number displays While on an active call EEE CPrt Display incoming calls Dial a charge account number or the caller s number Note For information on using the Charge key see Charge a call or charge a forced call on page 84 Press the Call Party soft key to return to the call Use the Display feature to display a second incoming caller s number and name if available during an active call without interfering with the call in progress To view the information on an incoming call while on a call in progress Display Trace a malicious call Press the Line key to access the Feature Keys menu Press the number corresponding to the Display feature to activate the feature Pr
17. to scroll through the menu and highlight Firmware Version Press the Select button or the OK soft key to view the hardware identification number MAC address downloader version function file version and phintl file version Do one of the following e Press the Up soft key to return to the previous menu and choose another option e Press the Power Off End Call key to exit all menus and return to the standby state The Extension option enables the user to view the extension number for the handset This number is used to identify the handset It displays when the handset is in the standby state Note The Extension option is for display purposes You cannot edit this option To view the Extension Extension Press and hold the Function key when in standby mode Use the Up and Down buttons to scroll through the menu and highlight Extension Press the Select button or the OK soft key to select the option User Option menu Do one of the following e Press the Up soft key to return to the previous menu and choose another option e Press the Power Off End Call key to exit all menus and return to the standby state Note You can also press the Exit soft key from the top level menu to exit and return to the active off hook state User Option menu Call features Call features System administration is required for Call features Contact your system administrator to ensure tha
18. A Soft key D Soft key B Soft key C Power On Start Call Power Off End Call Menu Function Line Microphone Charging contacts Handset controls and descriptions amp Use the Power On Start Call key to turn on your WLAN Handset 2210 This key also affects some of the states of the handset see Table 2 on page 21 Use the Power Off End Call key to terminate an active call and turn off the handset Press the Menu key to view the full description of the soft key abbreviations and access the handset features Press and hold Power On Start Call Two chirps sound The Menu key displays a list of features Select these features by pressing the number key corresponding to the feature or by using the Your WLAN Handset 2210 Up Down and Select buttons This key also affects some of the states of the handset see Table 2 on page 21 Use the Line key to access the Feature Keys menu Select these features by pressing the number key associated with each feature Note The Line key emulates the six Feature Keys located at the top of an IP Phone 2004 display area Use the Function key to access the handset functions when in the active idle state see Table 3 on page 23 The Function key also provides access to the User Option menu in the standby state A BC D Soft keys self labeled are located below gt gt the display area The LCD label above the key changes base
19. E E INORIEUSHEUREEFEUEELFETLERTEEREUFTEIETURERRN Record a Calling Party Number Display men ee Trace a malicious call e ec cecceeccessccescesseceseceesecessecsseeeaseessersseeeasere 35 37 39 Incoming calls 69 Activate Call Pickup ccccccsccscsssssessescseesesseseeseesesecseeseseeseeeseesesseeeenes 69 EREA A A AAA 70 While away from your desk 73 Use Call Fonar ee 73 Use Internal Call Forward nun 74 Talk with more than one person 75 U call 1 erererrener reenere eterenrerercnrereteerererttsnavtrer nce init HR 23 Bet lb oconference Oa ae 75 Use Conferee Selectable Display cccscscssssesessececsesessesssesseeeeeeees 76 Ie cot Cal eee nee R 77 Work without interruption 81 Activate Make Set Blei 255 cccuortiiiepint eae aaa 81 Other call features 83 Use Call Page Connect to make an announcement 83 Use Centrex Exchange Switchhook Flash 83 Charge a call or charge a forced calll ccccccscsssesessecceeesesseeesesseeeees 84 Use Enhanced Override scssi ee 86 Use Forced Camp Onssssddiieeiii ore oo nee E ieina eei 86 Wee Pamecy Dee seen 87 Branch Office 89 Fe ogo E ee ome Ee A AA ete A te ce nee 89 local ModE serrer rearen EES E EREE 89 Troubleshoot Branch Office sasssa nemora laiaiaieia iisti 89 Hospitality features 91 Activate Message Registration cicsssssc csaceresezegeeezatesesesatacadgsacetanoandataaeaaas 91 Use Maid Identification sissien eneee enerne aian 92 Display Room ee 93
20. Some digital wireless radio products may interfere with some hearing aids In the event of such interference consult your hearing aid manufacturer to discuss alternatives Other medical devices If you use any other personal medical device consult the manufacturer of your device to determine if it is adequately shielded from external RF energy Your physician may be able to assist you in obtaining this information Use while driving Check the laws and regulations on the use of radio products in the area where you drive Always obey them When using the radio product while driving please e Give full attention to driving and to the road e Use handsfree operation if available e Pull off the road and park before making or answering a call if driving conditions so require Regulations and safety information International certifications Table 1 shows the international certifications applicable to the WLAN Handset 2210 Table 1 International certifications Australia Brazil Canada European Union Norway Switzerland Japan Mexico New Zealand Singapore Taiwan Hong Kong United States A _ ANATEL A isi 2128B 12238 cE 0678 a Switzerland Boosnycaoo15 N NYCE 2233 IDA ertified for use in Hong Kong EUREM OFTA Cortiicate Mo LP404143 coe eee LPADeNae RANIN a gt A oe Regulations and safety information Table 1 In
21. ains on until the handset is removed from the charger Press both battery release buttons to remove the battery pack from the WLAN Handset 2210 Insert the battery pack into the charging bay The LED above the charging bay turns Dual Charger on If the LED starts blinking as soon as the battery pack is inserted remove the battery pack and reinsert it into the charger If the LED continuously blinks during the charging process the battery pack is unusable Properly dispose of the unusable battery pack 3 When charging is complete the LED turns off Remove the battery pack from the charger Clean the Dual Charger Clean the Dual Charger by wiping the surface with a plain water dampened cloth or paper towel A mild detergent solution can be used Be sure to wipe away any detergent residue with a plain water dampened cloth CAUTION Do not immerse the charger in water or other liquid Do not pour liquids into the charger slot The battery pack contacts on the handset can be cleaned with isopropyl rubbing alcohol applied with a cotton swab cloth or paper towel Do not push or pull the exposed battery pack contacts Dual Charger IMPORTANT e Always use the Desktop Charger provided to charge the battery pack Other chargers can damage the battery pack e Only use the original plug in power adapter for the Desktop Charger e Do not dip the battery pack in water or throw into the fi
22. al the Maid ID If you dial the wrong Maid ID press the key and redial the ID 9 Press the Line key to access the Feature Keys menu RoomStatus 10 Press the number key corresponding to the Room Status feature Display Room Status The Room Status feature prints the status of a room using the Display Module To read the status of a room amp 1 Go off hook D 2 Press the Function key and the number 3 key to enter the active idle state Hospitality features RoomStatus EEE RoomStatus To change the status of a room D RoomStatus Press the Line key to access the Feature Keys menu Press the number key corresponding to the Room Status feature Dial the Directory Number DN for the room The DN displays followed by a two digit code a The first digit indicates the occupancy status 0 Room vacant 1 Room occupied b The second digit indicates the cleaning status of the room 1 Cleaning requested 2 Cleaning in progress 3 Room cleaned 4 Room passed inspection 5 Room failed inspection 6 Cleaning skipped 7 Not for sale Press the Line key to access the Feature Keys menu Press the number corresponding to the Room Status feature Go off hook Press the Function key and the number 3 key to enter the active idle state Press the Line key to access the Feature Keys Press the number key corresponding to the Room Status feature Hospitality featur
23. at horizontal surface Plug the power supply into the charger and into an appropriate wall outlet IMPORTANT Do not place anything in the Desktop Charger other than the WLAN Handset 2210 You might damage the contacts Bent contacts can keep the handset from charging Desktop Charger Use the Desktop Charger To charge the WLAN Handset 2210 Press the Power Off End Call key to terminate any calls The handset can be off or in standby mode during charging Place the handset face forward into the Desktop Charger The red indicator light turns on Note The indicator light does not come on when the charger slot is empty when the handset is not inserted properly or when the charger has no power Charge the battery pack If the handset is in standby mode it displays its extension number and Charging It is fully operational and can receive calls If the handset is off only Charging displays and the handset cannot receive calls Note It is normal for the battery pack to become warm when charging When the handset is fully charged Charge Complete displays Remove the handset from the charger Note The red indicator light remains on until the handset is removed from the charger Desktop Charger Clean the Desktop Charger Clean the Desktop Charger by wiping the surface with a plain water dampened cloth or paper towel A mild detergent solution can be used Be sure to wipe aw
24. ay This section summarizes the display features of the WLAN Handset 2210 Figure 3 WLAN Handset 2210 display The WLAN Handset 2210 has three display areas e The upper display area is a status row that displays the handset status It can include a signal strength indicator a message waiting indicator left and right arrows a series of dots and a battery level indicator Each dot represents a line and changes to a number when the line is active Lines that are not idle or on an active call for example on hold or forwarded are indicated by a plus sign in front of the line entry e The middle display area is a text area four lines by 19 characters in size Lines in the text area longer than 19 characters are truncated by a special algorithm that removes spaces and punctuation first and then vowels e The lower display area provides soft key labels Each soft key label is a maximum of four characters long The soft key labels are compressed with the same algorithm as used in the text area Handset display User Option menu User Option menu When the WLAN Handset 2210 is in standby mode power is on but the handset is not in use press and briefly hold the Function key to display the User Option menu This section describes the following standard User Option menu items e Lock Keys e Language e Ring Options e Phone Options e System Info e Extension Check with your system administrator for specifi
25. ay any detergent residue with a plain water dampened cloth CAUTION Do not immerse the charger in water or other liquid Do not pour liquids into the charger slot The battery pack contacts on the handset can be cleaned with isopropyl rubbing alcohol applied with a cotton swab cloth or paper towel Do not push or pull the exposed battery pack contacts IMPORTANT Always use the Desktop Charger provided to charge the battery pack Other chargers can damage the battery pack Only use the original plug in power adapter for the Desktop Charger e Do not dip the battery pack in water or throw into the fire e Do not dispose of the battery pack with your domestic waste Take used battery packs to an appropriate collection point for recycling or send them back to your supplier or servicing agent e Replacement battery packs are available from your supplier or servicing agent Desktop Charger Dual Charger Dual Charger The Dual Charger for the WLAN Handset 2210 see Figure 6 fully charges the handset and one spare Nickel Metal Hydride NiMH battery pack in approximately two hours each Chargers operate in a 50 to 85 F 10 to 30 C environment Do not expose them to freezing temperatures or direct sunlight Figure 6 The WLAN Handset 2210 Dual Charger The Dual Charger comes with the appropriate power supply for the site Place the Dual Charger on a flat horizontal s
26. c features supported by your WLAN Handset 2210 Lock the Keypad The Lock Key menu allows you to lock the handset keypad immediately To lock the keypad 1 Press and hold the Function key when in the standby state Lock Keys 2 Use the Up and Down buttons to scroll through the menu and highlight Lock Keys 3 Press the Select button or the OK soft key to lock the keypad immediately To unlock the keypad Unlk 1 Press the Unlock soft key when in the standby state 2 Press the key to unlock the keypad User Option menu Select a Language For systems that support multiple languages you can change the display language from a list of supported languages To change the language 1 Press and hold the Function key when in the standby state Languages 2 Use the Up and Down buttons to scroll through the menu and highlight Languages 3 Press the Select button or the OK soft key 4 Use the Up and Down buttons to scroll through the menu and highlight the desired language 5 Press the Select button or the OK soft key 6 Do one of the following Up e Press the Up soft key to return to the Gp previous menu and choose another option e Press the Power Off End Call key to exit all menus and return to the standby state Select Ring Options Ring Options presents a menu of choices Telephone Ring presents a submenu of choices for setting e Ring Cadence e Ring Tone see note
27. d on the state of the handset Use the four Soft keys A B C D to activate the displayed soft key feature Use the Up Down and Select buttons on the side of the handset to navigate and activate the various menu options Status indicators al a a p These symbols give a visual indication from strong to weak of the signal strength to the handset No Service You are outside of the coverage area and cannot receive or place calls The out of service tone plays Return to the coverage area to re establish the connection mo These symbols give a visual indication of the Battery charge The MB indicates that the battery is fully charged while the DI indicates that the charge is low Oo Your battery pack charge is very low An audible beep also sounds Replace your battery pack within two minutes M You have a new voicemail message Your WLAN Handset 2210 a Melody In Service Tone Line Indicator Right Up and Left Down Arrows Your handset is downloading a new firmware file You will be unable to make or receive calls until the download is complete Do not power off the handset until the download icon disappears A melody is played when the WLAN Handset 2210 is turned on When the handset completes registration with the Call Server it plays the in service tone The Line Indicator area displays the line currently in use Any lines which are not idle or active for example if the line is on hold or forwa
28. e About Notification Tones e Ifyou are on a call and receive three 10 second tones this is the notification of a group call on your current extension e Ifyou are on acall on another line on your handset when a group call is made you receive a long tone through the handset or speaker e You do not receive notification of a group call if you are already on a conference call or another group call Talk with more than one person To end a group call Press the Power Off End Call key Note When the person who made the group call disconnects the call terminates for all members of the group However the members of the group call can disconnect from the call and not affect other members on the call Talk with more than one person Work without interruption Work without interruption This section describes features that provide uninterrupted work time Activate Make Set Busy Use the Make Set Busy feature to make your handset appear busy to all callers To activate Make Set Busy amp 1 Go off hook 2 Press the Line key to access the Feature Keys menu MakeSetBsy 3 Press the number key corresponding to the Make Set Busy feature To deactivate Make Set Busy amp 1 Go off hook 2 Press the Line key to access the Feature Keys menu MakeSetBsy 3 Press the number key corresponding to the Make Set Busy feature a second time Work without interruption Other ca
29. e Display Message Probable Cause Actions Local Mode Network problem Contact local network administrator if problem persists Local Mode Gatekeeper unable to findend Notify local network Invalid ID 1 point from Branch User ID administrator Local Mode Branch User ID not found in Notify local network Invalid ID 2 any equipped TN administrator Branch Office Hospitality features Hospitality features The hospitality features in this section are intended for hotel operations Activate Message Registration Use the Message Registration feature to read change or reset meters that log your hotel calls To read meters amp 1 Go off hook D 2 Press the Function key and the number 3 key to enter the active idle state 3 Press the Line key to access the Feature Keys menu MsgReg 4 Press the number key corresponding to the Message Registration feature 333 5 Dial the room Directory Number DN MsgReg 6 Press the number key corresponding to the Message Registration feature again To change a meter amp 1 Go off hook D 2 Press the Function key and the number 3 key to enter the active idle state 3 Press the Line key to access the Feature Keys menu MsgReg 4 Press the number key corresponding to the Message Registration feature 333 5 Dial the room DN number aag 6 Dial the correct meter count Hospitality features MsgReg To reset a meter t
30. eesesseseeeesseneens STO NA E EEE EEEE EE Cleaning your handset Basic handset operation Turn on the WLAN Handset 2210 Tun oft the WLAN Handset 2210 au nenene eiii Pr a ee ne NASE 1e1e 125 22 ee aaa es ieee en eRe EEE N OHREN SPEER ni nse teem Answer a Call ccccccccesccescesseesscesecsscesscesscsessecsesescesteseessseseesseessees Pleas Chie GCG cece azacataccsatanssteceqatecunacatiuensstiietatatotacatesttasastatcerntecedos Change the speaker volume cccccccssesesseseesessesecseeeesseseseesseseseeeeenes Se Nea CAL Cae en ee ane eRe Ree mA MOAN enn one reenter Feature and function activation Shortcut ment MENU key Finelian man FON her ee Sl le ee a ee Feature Keys menn UNE koy u u uuunnnnnna Using the shoneut ee ee Security The headset Handset display User Option menu Lee ihe Kypads rros Ne EEEn E I ENSVS Bere Se cl Ring ion kK NNN RADNOR EREDAR Select Phone OHOn ee View system informator issernida ain ieis ie Eier EKON SO o R RAR TER Run Russe Call features Making calls MPS FAG rrsuuzsngansaa e ia haiataasbolatatehidaabioneaenend AgtvateR ng Adenau BREI Redial ROUTE ce i ee Use Speed Ball une Make a System Speed een Use Conference Holiness eaea ee While on an active call Places i IN et hold iess Sansa cogomecnzemnasannaesumees ee ah i ee eo en ee eee UNE Use Attendant Recall cccccceeescesscessecesccesccessecssceeaseesserssseeesseeseeess Ue Par REINER A
31. er key corresponding to the Conferee Selectable Display feature until the conferee you want to disconnect appears on the screen Press the number key corresponding to the line on which the conference call is established Choose one of the following e Fora single conferee press the Power Off End Call key If configured the Conference Count Display returns an updated total count of conferees The LCD indicator turns off e For multiple conferees repeat steps 1 2 and 3 until all conferees are disconnected Then press the Power Off End Call key Use the Group Call feature to automatically call members of a predefined group one at a time until they all answer To call group members Go off hook Press the Line key to access the Feature Keys menu Talk with more than one person GroupCall To answer a group call 3 Press the number key corresponding to the Group Call feature The feature automatically calls all group members The icon flashes until all members answer Note 1 The line numbers of the group members appear on the display as they answer When the last person answers the Group Call indicator lights steadily Note 2 When a person in your group is ona conference call or another group call they are not connected to your group call Note 3 After everyone in the group answers only the person who made the group call can put the call on hold Press the Power On Start Call key Not
32. es EEE 1 RoomStatus Dial the Directory Number DN for the room The DN displays followed by a two digit code a The first digit indicates the occupancy status 0 Room vacant 1 Room occupied b The next digit indicates the cleaning status of the room 1 Cleaning requested 2 Cleaning in progress 3 Room cleaned 4 Room passed inspection 5 Room failed inspection 6 Cleaning skipped 7 Not for sale Dial the status code for the room A three digit code appears The first digit indicates the occupancy status the second the old cleaning status and the third the new status Press the Line key to access the Feature Keys menu Press the number key corresponding to the Room Status feature Hospitality features Battery packs Battery packs The battery pack for the WLAN Handset 2210 must be recharged periodically The Nickel Metal Hydride NiMH rechargeable battery pack provides four hours of talk time or 70 hours of standby time Standby time is when the handset is turned on but not in an active call Refer to Figure 4 for the location of the battery pack Figure 4 WLAN Handset 2210 battery pack location Low battery indicators The WLAN Handset 2210 notifies you when the charge on the battery pack is low by displaying the battery icon I If you are not in a call you hear a loud beep If you are in a call you hear a soft beep through the earpiece every six seconds At this
33. ess the Line key to access the Feature Keys menu Press the number key corresponding to the flashing line The call waiting information displays Use the Malicious Call Trace feature to trace nuisance calls within your system To use Call Trace while on a call CallTrace Press the Line key to access the Feature Keys menu Press the number key corresponding to the Call Trace feature Incoming calls Incoming calls This section describes features that are used with incoming calls Activate Call Pickup Use the Call Pickup feature to pick up calls from any telephone or handset in the same pickup group or another pickup group To answer a call in your own Call Pickup group Pckp To answer an incoming call in another Call Pickup group GrpPkp 1 To answer a call at a specific extension in any pickup group DNPickup Go off hook Press the Pickup soft key Go off hook Press the Line key to access the Feature Keys menu Press the number key corresponding to the Group Pickup feature Dial the pickup group number of the ringing handset Go off hook Press the Line key to access the Feature Keys menu Press the number key corresponding to the Pickup feature Incoming calls EEE Use Call Waiting Dial the DN of the handset that is ringing in your call pickup group If the pickup DN or group number is invalid press the Power Off End Call key The Call Waiting fea
34. ey when in the standby state 2 Use the Up and Down buttons to scroll through the menu and highlight Ring Options 3 Press the Select button or the OK soft key to select the option The next menu level displays 4 Use the Up and Down buttons to scroll through the menu and highlight User Option menu Telephone Ring 5 Press the Select button or the OK soft key to select the option The next menu level displays Ring Delay 6 Use the Up and Down buttons to scroll through the menu and highlight Ring Delay 7 Press the Select button or the OK soft key to select the option 8 Use the Up and Down buttons to highlight one of the following e No Delay this is the default e 5 Second Delay e 10 Second Delay 9 Press the Select button or the OK soft key to choose the delay 10 Do one of the following Up e Press the Up soft key to return to the gt previous menu and choose another option e Press the Power Off End Call key to exit all menus and return to the standby state Note You can also press the Exit soft key from the top level menu to exit and return to the active off hook state Select Phone Options Phone Options presents a menu of choices e Noise Mode enables the user to adjust the handset for different levels of noise within the work environment e Key Tones controls whether pressing a key plays a tone e Warning Tones controls whether warning tones are played whe
35. feature to automatically dial a specific number Other features such as Call Redirection can be added to Conference Hotline Call Redirection redirects a Conference Hotline call to be answered only by a person To use Conference Hotline amp 1 Go off hook 2 Press the Line key to access the Feature Keys menu ConfHotlne 3 Press the number key 1 through 6 corresponding to the Conference Hotline feature to automatically dial the number While on an active call While on an active call This section describes features available during an active call Place a call on hold Use the Hold feature when talking on one line and another call arrives on a second line Retain the original call by placing it on hold and then answer the second call To place a call on hold D To retrieve a call on hold Transfer a call Press the Function key and the number 2 key to activate the Hold function The number corresponding to the line on hold flashes in the upper display area Note If Automatic Hold is enabled the active call is automatically placed on hold when you answer the second call Press the Line key to access the Feature Keys menu in the active off hook state Press the number key corresponding to the flashing line number in the upper display area Use the Transfer feature to redirect a call to the appropriate person To use the Transfer feature to direct a call to a third party Trns
36. ff hook state To select Vibrate Cadence 1 Press and hold the Function key when in the standby state Ring Options 2 Use the Up and Down buttons to scroll through the menu and highlight Ring Options 3 Press the Select button or the OK soft key to select the option The next menu level displays Telephone Ring 4 Use the Up and Down buttons to scroll through the menu and highlight Telephone Ring 5 Press the Select button or the OK soft key to select the option The next menu level displays Vibrate Cadence 6 Use the Up and Down buttons to scroll through the menu and highlight Vibrate Cadence User Option menu Up To select Ring Delay Ring Options Telephone Ring 7 Press the Select button or the OK soft key to select the option 8 Use the Up and Down buttons to highlight one of the following e Off This is the default PBX e Continuous e Short Pulse e Long Pulse 9 Press the Select button or the OK soft key to choose the cadence 10 Do one of the following e Press the Up soft key to return to the previous menu and choose another option e Press the Power Off End Call key to exit all menus and return to the standby state Note You can also press the Exit soft key from the top level menu to exit and return to the active off hook state Ring Delay does not appear in the menu when Ring Cadence or Vibrate Cadence is off 1 Press and hold the Function k
37. following shortcut keys e number keys 0 to 9 e star key e pound key These shortcut keys are displayed next to the feature abbreviations when you view the features To activate a feature or function using its shortcut key press the shortcut key at any time while the handset is in the Shortcut menu or the Function menu The feature or function activates whether or not that feature is currently displayed or highlighted Feature and function activation Security Security The WLAN Handset 2210 provides two security modes e insecure This is the default mode e secure Your handset is pre programmed by the system administrator for the type of security you need For more information talk to your system administrator IMPORTANT Do not change the security level through your handset Security The headset The headset Nortel offers optional headsets depending on market region for use in noisy environments or if you need to have your hands free while talking To use the headset simply plug it into the jack on the bottom of the handset The headset is specially designed to work with the WLAN Handset 2210 Figure 2 WLAN Handset 2210 bottom view IMPORTANT The only authorized headsets that can be used with WLAN Handset 2210 are those obtained from Nortel Plantronics or their reseller partners The headset Handset display Handset displ
38. h the menu and highlight one of the following settings an asterisk indicates the selected setting e Enable Warnings This is the default e Disable Warnings Press the Select button or the OK soft key Do one of the following e Press the Up soft key to return to the previous menu and choose another option e Press the Power Off End Call key to exit all menus and return to the standby state Press and hold the Function key when in the standby state Use the Up and Down buttons to scroll through the menu and highlight User Option menu Phone Options 3 Press the Select button or the OK soft key to select the setting Display Contrast 4 Use the Up and Down buttons to scroll through the menu and highlight Display Contrast 5 Press the Select button or the OK soft key to select the setting 6 Use the Up and Down buttons to adjust the contrast to a suitable level 7 Press the Select button or the OK soft key to choose the setting 8 Do one of the following Up e Press the Up soft key to return to the gt previous menu and choose another option e Press the Power Off End Call key to exit all menus and return to the standby state To change the keypad autolock 1 Press and hold the Function key when in the standby state Phone Options 2 Use the Up and Down buttons to scroll through the menu and highlight Phone Options 3 Press the Select button or the OK soft key
39. hich features are available for your use WARNING e Follow standard acceptance procedures before operating the WLAN Handset 2210 near life support systems To minimize risk of interference pacemaker users should NOT carry the WLAN Handset 2210 next to the pacemaker e Avoid placing the handset near small metallic objects The handset earpiece attracts magnetic objects e The WLAN Handset 2210 produces noise noticeable to hearing aid users Use a headset compatible with hearing aids e This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation CAUTION Loud noise environment The WLAN Handset 2210 has been designed to produce optimal voice quality However when used in extremely loud noise environments for example close to working heavy machinery users may experience degradation in call quality performance due to echo Avoid using the handset when traversing these types of environments Your WLAN Handset 2210 Figure 1 WLAN Handset 2210 controls Line indicators Left Down arrow Earpiece Voicemail or a Downloader amp Right Up arrow Signal strength p at Battery Shortcut Menu amp Main display area Soft key Function display area Soft key
40. l Call Forward feature To reinstate Call Forward to the same number 1 Press the Line key to access the Feature Keys menu IntForward 2 Press the number key corresponding to the Internal Call Forward feature twice IntForward Talk with more than one person Talk with more than one person This section describes features that allow conversations among more than two people Use Call Join Use the Call Join feature to connect calls to the current active call This creates a conference between the two callers and yourself To connect a call on hold on a different line to your current call Conf 1 Press the Conference soft key 2 Press the Line key to access the Feature Keys menu 3 Press the number key corresponding to the number of the caller you want to connect to your current call Cont 4 Press the Conference soft key again to join the person on hold to your conversation Set up a conference call Use the Conference feature to set up a conference call for three people or six people depending on your handset configuration including yourself To set up a conference call Conf 1 While on a call press the Conference soft key to place the party on hold You receive a dial tone 2 Dial the number of the person you want 333 to add to the conference call You can talk privately to the person you are adding at this time Conf 3 Press the Conference soft key a second time to conference a
41. ld and calling another party To use Enhanced Override Override Override To end the connection Use Forced Camp on If you receive a busy signal after dialing a number press the Line key to access the Feature Keys menu Press the number key corresponding to the Override feature to initiate a Forced Camp on If either person on the call disconnects at this time you receive an overflow fast busy engaged signal Press the number key corresponding to the Override feature again The other two persons on the call receive an override tone and a conference call is established between the three of you If anyone disconnects the other two persons remain connected Press the Power Off End Call key Use the Forced Camp on feature to automatically ring another handset internal or external immediately after that handset disconnects from its current call Forced Camp on in conjunction with Priority Override is referred to as Enhanced Override To use Forced Camp on O If you receive a busy signal after dialing a number press the Line key to access the Feature Keys menu Other call features Override To answer a call camped on to your extension Use Privacy Release Press the number key corresponding to the Override feature to initiate a Forced Camp on Note The person you called receives a tone and you receive a ring ringback signal or busy engaged signal depending on the options chosen Yo
42. level in all tested frequency bands Although the SAR is determined at the highest certified power level the actual SAR level of the phone while operating can be well below the maximum value This is because the phone is designed to operate at multiple power levels so as to use only the power required to reach the network In general the closer you are to a wireless base station antenna the lower the power output Before a phone model is available for sale to the public it must be tested and certified to the FCC that it does not exceed the limit established by the government adopted requirement for safe exposure The tests are performed in positions and locations for example at the ear and worn on the body as required by the FCC for each model While there may be differences between the SAR levels of various phones and at various positions they all meet the government requirement for safe exposure The FCC has granted an Equipment Authorization for this model phone with all reported SAR levels evaluated as in compliance with the FCC RF emission guidelines SAR information on this model phone is on file with the FCC and can be found under the Display Grant section of http www fcc gov oet fccid 1 In the United States and Canada the SAR limit for mobile phones used by the public is 1 6 watts kg W kg averaged over one gram of tissue The standard incorporates a substantial margin of safety to give additional protection for the public and to
43. ll features Other call features Use Call Page Connect to make an announcement Use the Call Page Connect feature to make an announcement over a paging system Note A Page key on an attendant console overrides and disconnects the telephones The telephones must re access the Page trunk To connect to Call Page amp 1 Go off hook 2 Dial the Page Trunk Access Code to complete the connection to the page system 3 Make your announcement To disconnect Call Page Press the Power Off End Call key Use Centrex Exchange Switchhook Flash Use the Centrex Exchange Switchhook Flash feature during an established call to use a Centrex service such as Call Transfer or Three Way Calling To use Centrex Exchange Line Switchhook Flash 1 While in a call press the Line key to access the Feature Keys menu C entrexSHF 2 Press the number corresponding to the Centrex Switchhook Flash feature A special dial tone sounds 3 Dial the codes for your custom Centrex feature 4 Press the Power Off End Call key to end the call Other call features Charge a call or charge a forced call Use the Call Charge feature to charge a call to a specific account The Forced Charge feature charges long distance calls from a handset restricted to local calls To charge a local or long distance call to an account before you dial 1 Go off hook 2 Press the Charge soft key Chrg aaa 3 Dial the charge account
44. ll parties together Talk with more than one person 4 If necessary repeat the procedure until all required people are in the conference If the person you attempt to add to the conference is unavailable 1 Press the Power Off End Call key 2 Press the Line key to access the Feature Keys menu 3 Press the number key corresponding to the flashing icon to return to your original call Use Conferee Selectable Display Use the Conferee Selectable Display feature to list active conferees and disconnect a conferee from the conference call To view active conferees amp 1 Go off hook D 2 Place the handset in the active idle state by pressing the Function key and the number 3 key 3 While on a conference call press the Line key to access the Feature Keys menu ConfSelDsp 4 Press the number key corresponding to the Conferee Selectable Display feature to turn on the LCD indicator Each key press changes the screen to show a different active conferee Note This action has no effect on the display of other telephones involved in the conference Talk with more than one person To disconnect a conferee ConfSelDsp Use Group Call Press the Power Off End Call key If configured the Conference Count Display returns an updated total count of conferees The LCD indicator turns off While on a conference call press the Line key to access the Feature Keys menu Press the numb
45. location chosen in step 4 to store the number Note The selected line number flashes in the upper display area Use the Ring Again feature if a busy tone sounds or when there is no answer after placing a call Ring Again causes the ring again indicator to flash indicating that the person you tried to call is available Ring Again also automatically redials the number Note The Ring Again feature is available only when the handset is in the active state To use Ring Again EEE wn 5 ga 0 To call a Ring Again party when you receive notification nw gt Q ga 0 To quit Ring Again before notification as B ya 0 Go off hook Dial a number If you receive a busy tone or no answer press the Ring Again soft key After receiving the visual notification go off hook Press the Ring Again soft key to automatically dial the number Before seeing the visual notification press the Ring Again soft key a second time Redial last number called The Last Number Redial feature automatically redials the last dialed number To use Last Number Redial Redial Use Speed Call Go off hook Press the Line key to access the Feature Keys menu Press the number key corresponding to the Last Number Redial feature By entering a one two or three digit code 0 999 use the Speed Call feature to store edit and automatically dial frequently called telephone numbers To store a Speed Call
46. marks of Nortel Networks Document Number NN10300 077 Document Release Standard 4 00 Date December 2005 Produced in Canada US way Internet address gt THIS IS N RTEL http www nortel com NORTEL
47. n out of range or during power up and power down User Option menu e Display Contrast controls the amount of contrast for the display e Keypad Autolock controls automatic locking of the keypad when the handset is in standby mode To select Noise Mode 1 Press and hold the Function key when in standby mode Phone Options 2 Use the Up and Down buttons to scroll through the menu and highlight Phone Options 3 Press the Select button or the OK soft key to select the option The next menu level displays Noise Mode 4 Use the Up and Down buttons to scroll through the menu and select Noise Mode 5 Press the Select button or the OK soft key to select the option 6 Use the Up and Down buttons to scroll through the menu and highlight one of the following settings an asterisk indicates the selected setting e Normal For most office environments This is the default setting e High For moderate background noise e Severe For extremely noisy conditions 7 Press the Select button or the OK soft key to select the level 8 Do one of the following Up e Press the Up soft key to return to the gt previous menu and choose another option User Option menu e Press the Power Off End Call key to exit all menus and return to the standby state Note You can also press the Exit soft key from the top level menu to exit and return to the active off hook state To change the
48. nction abbreviation is highlighted in the display area 4 Press the Select button to activate the highlighted function Soft key features The four soft keys on your WLAN Handset 2210 enable you to quickly activate soft key features when in active off hook state The display area directly above each soft key is programmed with a feature abbreviation The soft keys operate with a rocking action Press the left or right side of the key to activate the corresponding soft key feature To activate a soft key feature amp 1 Go off hook The soft key labels display in the display area A B D 2 Press the soft key corresponding to the gt amey desired feature Feature Keys menu LINE key The Line key enables you to access the Feature Keys menu while the handset is in the active off hook state The features on the Feature Keys menu are programmed on each handset using the six line keys number keys 1 through 6 Note A feature must be available on the system before it can be programmed on the handset Feature and function activation To activate a feature amp 1 Go off hook 2 Press the Line key to view the Feature Keys menu in the upper display area 3 Do one of the following e Press the number key 1 through 6 corresponding to the desired feature e Use the Up Down and Select buttons to activate a feature Using the shortcut keys The WLAN Handset 2210 features are programmed on the
49. nction key when the handset is in active idle state gives a dif ferent menu See User Option menu on page 41 for details Table 3 WLAN Handset 2210 function menu items oe Function Description menu item 1 Mute Use the Mute function to listen to the receiving party without transmitting Press the Mute key again to return to a two way conversation 2 Hold Use the Hold function to put an active call on hold Press the Line key beside the flashing icon to return to the caller on hold 3 Goodbye Use the Goodbye function to enter the active idle state to access the function menu This is particularly useful if you want to make another call immediately Simply press the FCN and 3 keys then dial the number Note If you do not intend to make another call press the Power Off End Call key to end your current call and place the handset in the standby state 4 Directory Use the Directory function to search the Corporate Directory if configured 5 Inbox Use the Inbox function to access your voice mailbox 6 Outbox Reserved for future use Enter text using the handset keypad You can use the handset keypad to enter text on the WLAN Handset 2210 Press the key once for the first letter printed on that key twice to get the second letter and three times for the third letter The letters Q and Z do not appear on the handset keypad They are however programmed on keys 7 and 9 respectively in alphabetical order
50. ndset More An option enabling access to the multiple layers of the soft key features These keys are the four keys located directly below the display area Paging tone A special tone heard when using the Radio Paging feature You hear two beeps followed by dial tone Primary Directory Number The main extension number on your handset It is referred to by the Primary Directory Number PDN key Private Line A feature that can be assigned to your handset With this line you can reach an outside number without dialing a code to access an outside line Internal extensions cannot be dialed from a private line Feature Keys The keys accessed using the Line key Secondary Directory Number A second incoming outgoing line for your handset Shared Directory Number A DN extension that is shared by two or more persons Soft keys self labeled A set of keys programmed by your system administrator These four keys located directly below the display area have four programmable layers The layers are accessed through the More key Terms you should know Special dial tone Status Messages System or switch User Interface The three consecutive tones followed by dial tone that you hear when accessing handset features A message displayed to inform the user of important information A right arrow appears if more than one Status Message is present Examples of Status Messages include Message Waiting All
51. number D SpCallCtlr EEE Go off hook Press the Function key and the number 3 key to enter the active idle state Press the Line key to access the Feature Keys menu Press the number key 1 through 6 corresponding to the Speed Call Controller feature Note The triangular icon flashes indicating programming mode At the prompt a Enter a one two or three digit code 0 999 and the telephone number This number can be internal external or long distance b If required dial the access code SpCallCtlr 6 Press the number key 1 through 6 corresponding to the Speed Call Controller feature again to save the code and number Note The flashing icon turns off To make a Speed Call amp 1 Go off hook 2 Press the Line key to access the Feature Keys menu SpCallCtlr 3 Press the number key 1 through 6 corresponding to the Speed Call Controller feature 4 Dial the Speed Call code to automatically dial the number Make a System Speed Call Use the System Speed Call feature to dial Speed Call codes that override all restrictions on a call To make a System Speed Call amp 1 Go off hook 2 Press the Line key to access the Feature Keys menu SpCallUser 3 Press the number key 1 through 6 corresponding to the Speed Call Controller User feature 4 Dial the Speed Call code to automatically dial the number Use Conference Hotline Use the Conference Hotline
52. number amp 1 Go off hook D 2 Place the handset in the active idle state by pressing the Function key and the number 3 key Bir 3 Press the Forward soft key 4 Dialthe DN where you want to forward 333 your calls Erwt 5 Press the Forward soft key again D amp D 6 Press the Power Off End Call key to turn off the handset To quit Call Forward Frwr Press the Forward soft key To reinstate Call Forward to the same number Frwr Frwr Press the Forward soft key twice While away from your desk Use Internal Call Forward Use Internal Call Forward to accept only calls originating at internal DNs to ring at another DN Calls originating outside your telephone system still ring at your handset Current incoming calls cannot be forwarded To forward internal calls amp 1 Go off hook D 2 Place the handset in the active idle state by pressing the Function key and the number 3 key 3 Press the Line key to access the Feature Keys menu IntForward 4 Press the number key corresponding to the Internal Call Forward feature 5 Dial the DN to which your internal calls 333 are to be forwarded 6 Press the Line key to access the Feature Keys menu IntForward 7 Press the number key corresponding to the Internal Call Forward feature To quit Internal Call Forward 1 Press the Line key to access the Feature Keys menu IntForward 2 Press the number key corresponding to the Interna
53. o zero OD MsgReg 1 MsgReg Use Maid Identification Press the key Press the Line key to access the Feature Keys menu Press the number key corresponding to the Message Registration feature again Go off hook Press the Function key and the number 3 key to enter the active idle state Press the Line key to access the Feature Keys menu Press the number key corresponding to the Message Registration feature Dial the room Directory Number DN Press the key Press the Line key to access the Feature Keys menu Press the number key corresponding to the Message Registration feature again Use the Maid Identification feature to track the cleaning status of rooms The maid enters the information from the telephone in each room To enter cleaning status OD Go off hook Press the Function key and the number 3 key to enter the active idle state Press the Line key to access the Feature Keys menu Hospitality features RoomStatus 4 Press the number key corresponding to the Room Status feature 5 Dial the Directory Number DN for the room for which the cleaning status is being changed 6 Dial one of the following cleaning status codes 1 Cleaning requested 2 Cleaning in progress 3 Room cleaned 4 Room passed inspection 5 Room failed inspection 6 Cleaning skipped 7 Not for sale The interrupted dial tone sounds 7 Press the key 8 Di
54. oft key features and the Line DN features You can access some functions and features using one or more of the methods described in this section Shortcut menu MENU key Use the Shortcut menu to view the full description of the soft key abbreviations and access the handset features Note The menu displayed depends on the handset state To activate a feature using the Shortcut menu amp 1 Place the handset in the active idle or active off hook state 2 Press the Menu key The Shortcut menu displays in the main display area 3 Press the Up and Down buttons to scroll through the list of features The abbreviation is highlighted in the display area 4 Do one of the following e Press the Select button to activate the highlighted feature e Press the appropriate number key shortcut key The feature does not have to be highlighted Function menu FCN key Use the Function key to view and activate the WLAN Handset 2210 functions This includes the fixed functions see Table 3 on page 23 Note The menu displayed depends on the handset state Feature and function activation To activate a function using the Function key amp 1 Place the handset in the active idle or active off hook state 2 Press the Function key to display the first four functions in the display area Repeat to view more functions 3 Press the Up and Down buttons to scroll through the list of functions The fu
55. onnector becomes dirty you may experience a scratchy or intermittent signal To clean the connector dip the padded end of a cotton swab in isopropyl alcohol Gently insert in the connector and twist repeating several times If available blow compressed air into the connector to clear debris Cleaning your handset Basic handset operation Basic handset operation Turn on the WLAN Handset 2210 To turn on the handset amp 1 Press and hold the Power On Start Call key for two seconds Two chirps sound 2 Release the Power On Start Call key The in service tone sounds and the extension number displays The handset is now in standby mode and ready to make and receive calls IMPORTANT When the download icon 4 is displayed the handset is not ready to make or receive calls Once the icon is removed the handset can be used Turn off the WLAN Handset 2210 To turn off the handset 1 Press and hold the Power Off End Call key One chirp sounds and the handset turns off Note The WLAN Handset 2210 cannot be turned off during a call First end the call then turn off the handset 2 Release the Power On Start Call key IMPORTANT Do not power off the handset if the download icon is displayed Basic handset operation Make a call To make a call amp 1 Press the Power On Start Call key You receive a dial tone you would with a regular telephone
56. p and Down buttons to scroll through the menu and highlight User Option menu Phone IP Address 5 Press the Select button or the OK soft key to view the IP address 6 Do one of the following Up e Press the Up soft key to return to the gt previous menu and choose another option e Press the Power Off End Call key to exit all menus and return to the standby state To view the Server Information 1 Press and hold the Function key when in the standby state System Information 2 Use the Up and Down buttons to scroll through the menu and highlight System Information 3 Press the Select button or the OK soft key to select the setting Server IP Addr 4 Use the Up and Down buttons to scroll through the menu and highlight Server IP Address 5 Press the Select button or the OK soft key to view the Server IP address 6 Do one of the following Up e Press the Up soft key to return to the gt previous menu and choose another option e Press the Power Off End Call key to exit all menus and return to the standby state To view the Firmware information 1 Press and hold the Function key when in the standby state User Option menu System Information Firmware Version Up Enter Extension Use the Up and Down buttons to scroll through the menu and highlight System Information Press the Select button or the OK soft key to select the setting Use the Up and Down buttons
57. point your WLAN Handset 2210 has 15 to 30 minutes of battery life left The Low Battery icon L in the display area and a loud beep indicate a critically low charge The handset will not work until the battery pack is charged Battery packs Remove and insert the battery pack To remove a battery pack To insert a battery pack To change a battery pack while in a call Press down on the latch on the battery pack The battery pack releases from the handset Slide the lip of the battery pack into the bottom of the cavity Push the top of the battery pack until it snaps into place Do not force the battery pack into the handset Use Call Park to park the current call see Use Call Park on page 67 Quickly remove the discharged battery pack and replace it with a charged battery pack Press Power On Start Call to turn the handset back on Use Call Park to retrieve the parked call see Use Call Park on page 67 Desktop Charger Desktop Charger The Nortel WLAN Handset 2210 Desktop Charger Figure 5 is designed to fully charge the Nickel Metal Hydride NiMH battery packs in approximately two hours The charger operates in a 50 to 85 F 10 to 30 C environment Do not expose the charger to freezing temperatures or direct sunlight Figure 5 The WLAN Handset 2210 Desktop Charger The charger is shipped with the appropriate power supply for the site Place the charger on a fl
58. r vehicles equipped with an air bag Do not place a portable radio product in the area over the air bag or in the air bag deployment area An air bag inflates with great force If a portable radio is placed in the air bag deployment area and the air bag inflates the radio product may be propelled with great force and cause serious injury to occupants of the vehicle WARNING Potentially explosive atmospheres Turn off your radio product prior to entering any area with a potentially explosive atmosphere unless it is a radio product type especially qualified for use in such areas for example Factory Mutual Approved Do not remove install or charge batteries in such areas Sparks in a potentially explosive atmosphere can cause an explosion or fire resulting in bodily injury or even death Regulations and safety information CAUTION Loud noise environment The WLAN Handset 2210 has been designed to produce optimal voice quality However when used in extremely loud noise environments for example close to working heavy machinery users may experience degradation in call quality performance due to echo Avoid using the handset when traversing these types of environments The areas with potentially explosive atmospheres referred to above include fueling areas such as below decks on boats fuel or chemical transfer or storage facilities areas where the air contains chemicals or particles such as g
59. rain dust or metal powders and any other area where you would normally be advised to turn off your vehicle engine Areas with potentially explosive atmospheres are often but not always posted Batteries All batteries can cause property damage and or bodily injury such as burns if a conductive material such as jewelry keys or beaded chains touches exposed terminals The conductive material may complete an electrical circuit short circuit and become quite hot Exercise care in handling any charged battery particularly when placing it inside a pocket purse or other container with metal objects Cleaning and drying considerations Using a leather carry case may help protect the surfaces and help prevent liquids for example rain from entering into the interior of the radio product This product is not waterproof and exposing the unit to liquids may result in permanent damage to the unit If your handset interior gets wet then do not try to accelerate drying with the use of an oven or a dryer as this will damage the handset and void the warranty Instead do the following 1 Immediately power off the handset 2 Remove battery pack from handset 3 Shake excess liquid from handset 4 Place the handset and battery pack in an area that is at room temperature and has good airflow 5 Let the handset and battery pack dry for 72 hours before reconnecting the battery pack and or powering on the handset If the handset does not work after follo
60. rded will have a plus sign sign in front of the entry for that line These icons on either side of the Line Indicator are used in the in call menus to indicate more items below or left and more items above or right Your WLAN Handset 2210 The states of the handset The WLAN Handset 2210 can be in one of the following states see Table 2 Table 2 The WLAN Handset 2210 states Part 1 of 2 State Description Power off Standby Active off hook Active idle The handset is turned off It is not registered with the Call Server Normally the handset enters the power off state when the user presses the Power Off End Call key for approximately two seconds when the handset is in the standby state The batteries can be recharged in the power off state This is the normal state when the handset is online but inactive In the standby state the handset can receive calls and access the User Option menu To perform other operations the handset must be active off hook The standby state uses less power than the active idle state The batteries can be recharged in the standby state This is equivalent to a regular telephone being off hook The handset goes to the active off hook state when you press the Power On Start Call key when the handset is in the standby or active idle state When in the active off hook state the handset uses a soft ring This is equivalent to a regular telephone
61. re Do not dispose of the battery pack with your domestic waste Take used battery packs to an appropriate collection point for recycling or send them back to your supplier or servicing agent e Replacement battery packs are available from your supplier or servicing agent Terms you should know Terms you should know Attendant Autodial Call party information Desktop Charger Dual Charger Directory Number DN Feature display Fixed key Indicator A telephone operator in your organization A telephone number programmed on the Autodial key for one touch dialing The display showing Call Party Name Display CPND information including the telephone number and name of the incoming call The system must have CPND enabled The Desktop Charger is used to recharge the battery pack for the WLAN Handset 2210 The Dual Charger is used to recharge the battery pack in the WLAN Handset 2210 and a spare battery pack A number consisting of one to seven digits for a handset Also known as an extension number An area that shows status information about the feature in use It also displays the name and status of the active session The hard labeled keys on your handset An LCD or an LED that indicates the status of a feature by the flash wink steady on or off Terms you should know Interrupted dial tone A broken or pulsed dial tone heard when you access some of the features on your ha
62. t these features are supported by the system software and to have them configured on your handset IMPORTANT Access to the features and functions in the following sections are dependent on your system configuration Contact your system administrator to determine whether specific features are accessible through your WLAN Handset 2210 Call features Making calls This section describes features associated with making a call Use Autodial The Autodial feature displays stores and automatically dials telephone numbers To use Autodial AutoDial To display Autodial number To store an Autodial number D 1 Go off hook Press the Line key to access the Feature Keys menu Press the number key 1 through 6 corresponding to the DN to dial the number Go off hook Press the Line key to view the first page of Autodial numbers Press the Line key again to view the next page of Autodial numbers Go off hook Press the Function key and the number 3 key to enter the active idle state Press the Line key to access the Feature Keys menu Press the number key 1 through 6 corresponding to the desired location to store the number Dial the telephone number including access code to be stored on the selected AutoDial key Activate Ring Again Press the Line key again to access the Feature Keys menu Press the number key 1 through 6 corresponding to the desired
63. ternational certifications United States Fe Part 15 part 68 IEC 60950 Regulations and safety information Specific Absorption Rate SAR information Your wireless handheld portable telephone is a low power radio transmitter and receiver When it is on it receives and also sends out radio frequency RF signals In August 1996 the Federal Communications Commissions FCC adopted RF exposure guidelines with safety levels for handheld wireless phones Those guidelines are consistent with the safety standards previously set by both U S and international standards bodies e ANSI C95 1 1992 American National Standards Institute e NCRP Report 86 1986 National Council on Radiation Protection and Measurements e ICNIRP 1996 International Commission on Non Ionizing Radiation Protection e DHWC Safety Code 6 Department of Health and Welfare Canada Those standards were developed by independent scientific organizations through periodic and thorough evaluation of scientific studies The standards include a substantial safety margin designed to assure the safety of all persons regardless of age and health The exposure standard for wireless mobile phones employs a unit of measurement known as the Specific Absorption Rate or SAR The SAR limit set by the FCC is 1 6 Wikg Tests for SAR are conducted using standard operating positions specified by the FCC with the phone transmitting at its highest certified power
64. terrupted dial tone 108 L Last Number Redial 61 Line key 19 Local mode 89 Lock the keypad 41 Low battery indicators 97 M Maid Identification 92 Make Set Busy 81 Menu key 18 Message Registration 91 More Key 108 N Normal mode 89 O Override a busy signal 87 P Paging tone 108 Power off state 21 Power Off End Call key 18 21 23 Power On Start Call key 18 21 Primary Directory Number 108 Privacy Release 87 Private Line 108 R Record a Caller s Number 67 Redial last number called 61 Remove a battery pack 98 Remove battery pack 98 Ring Again 60 Ring Type 42 Room Status 93 S Secondary Directory Number 108 Security 35 Shared Directory Numbers 108 Soft keys 19 108 Special dial tone 109 Speed Call 61 System 62 Standby state 21 Standby time 97 Status Messages 109 System or switch 109 System Speed Call 62 T Transfer a call 65 Troubleshoot Branch Office 89 U Up Down and Select buttons 19 User Interface 109 User Option menu 41 42 47 52 54 Nortel Communication Server 1000 WLAN Handset 2210 User Guide Copyright Nortel Networks Limited 2005 All Rights Reserved Information is subject to change without notice Nortel Networks reserves the right to make changes in design or components as progress in engineering and manufacturing may warrant Nortel Nortel Logo the Globemark This is the Way This is Nortel Design mark SL 1 Meridian 1 and Succession are trade
65. to select the setting Keypad Autolock 4 Use the Up and Down buttons to scroll through the menu and highlight Keypad Autolock 5 Press the Select button or the OK soft key to select the setting 6 Use the Up and Down buttons to scroll through the menu and highlight one of the following settings an asterisk User Option menu indicates the selected setting e Disable This is the default e 5 seconds e 10 seconds e 20 seconds 7 Press the Select button or the OK soft key 8 Do one of the following Up e Press the Up soft key to return to the gt previous menu and choose another option e Press the Power Off End Call key to exit all menus and return to the standby state View system information The System Information option displays the following e Phone IP Address displays the Internet Protocol IP address assigned to the handset e Server IP Address displays the Server IP address e Firmware Version displays the software version running on the handset Note The information in the System Information option is for display purposes only You cannot edit this information To view the handset IP address 1 Press and hold the Function key when in the standby state System Information 2 Use the Up and Down buttons to scroll through the menu and highlight System Information 3 Press the Select button or the OK soft key to select the setting Phone IP Addr 4 Use the U
66. ture alerts you to an incoming call by producing a tone It also puts the current call on hold while you answer the new call To answer an incoming call while on another call D CallWait To return to the first telephone call D or When the incoming call tone sounds press the Function key and the number 2 key to put the current call on hold Note If Automatic Hold is enabled it is not necessary to put the current call on hold Begin with step 2 Press the Line key to access the Feature Keys menu Press the number key corresponding to the Call Waiting feature Choose one of the following e Press the Function key and the number 2 key to put the second call on hold e Press Power Off End Call to end the second call then press the Power On Start Call to enter the active idle state Incoming calls 2 Press the Line key to access the Feature Keys menu 3 Press the number key corresponding to the first call Note The first call is on hold so the number indicator for that line is flashing Incoming calls While away from your desk While away from your desk This section describes features that are used when you are away from your desk Use Call Forward Use the Call Forward feature to direct incoming calls to ring at another Line DN Note If the handset is in the process of ringing that call cannot be forwarded To forward your calls or change the forward
67. u are now camped on to the number you dialed When the person you called finishes their call your handset automatically dials the number Both your handset and their handset ring When the handset rings press the Power On Start Call key Note You can program your handset for either Camp on or Call Waiting but not both Use the Privacy Release feature to enable one or more people who share your DN to join a call To use Privacy Release PrvR Press the Privacy Release soft key during a call A person joins the call by pressing the shared number DN key on their handset Multiple Appearance DN feature Other call features Branch Office Branch Office A Branch Office handset can operate in Normal Mode or Local Mode Normal Mode The handset registers with the Main Office and receives services from the Main Office At any time during Normal Mode you can check local mode functionality make and receive calls by enabling Local Mode and returning to Normal Mode Local Mode If the WAN connection goes down the handset loses communication with the Main Office TPS It then registers with the Branch Office and receives services from the Branch Office When in Local Mode LOCAL MODE displays on the handset Troubleshoot Branch Office When using Branch Office you can see error messages on your screen Table 5 lists error messages and corrective actions Table 5 Troubleshoot Branch Offic
68. urface Plug the power supply into the Dual Charger and into an appropriate wall outlet IMPORTANT Do not place anything in the Dual Charger other than the WLAN Handset 2210 and WLAN Handset 2210 battery packs You might damage the contacts Bent contacts can keep the battery packs from charging Note The handset and spare battery cannot charge simultaneously If both require charging the handset has priority and will recharge first After the handset is fully charged the spare battery will be charged Dual Charger Use the Dual Charger To charge the WLAN Handset 2210 To charge a battery pack Press the Power Off End Call key to terminate any calls The handset can be off or in standby mode during charging Place the handset face forward into the Dual Charger The red indicator light turns on Note The indicator light does not come on when the charger slot is empty when the handset is not inserted properly or when the charger has no power Charge the handset battery If the handset is in standby mode it displays its extension number and Charging It is fully operational and can receive calls If the handset is off only Charging displays and the handset cannot receive calls Note It is normal for the battery pack to become warm when charging When the handset is fully charged Charge Complete displays Remove the handset from the charger The red indicator light rem
69. wing the steps listed above contact your dealer for servicing information See Cleaning your handset on page 25 for cleaning instructions Electromagnetic interference and compatibility Note Nearly every electronic device is susceptible to electromagnetic interference EMI if inadequately shielded designed or otherwise configured for electromagnetic compatibility Regulations and safety information Facilities To avoid electromagnetic interference and or compatibility conflicts turn off your radio product in any facility where posted notices instruct you to do so Hospitals or health care facilities may be using equipment that is sensitive to external RF energy Medical devices Pacemakers The Health Industry Manufacturers Association recommends that a minimum separation of 6 inches 15 cm be maintained between a handheld wireless radio product and a pacemaker These recommendations are consistent with the independent research by and recommendations of Wireless Technology Research WARNING Persons with pacemakers should e ALWAYS keep the radio product more than 6 inches 15 cm from their pacemaker when the radio product is turned ON e NOT carry the radio product in a breast pocket e Use the ear opposite the pacemaker to minimize the potential for interference e Turn the radio product OFF immediately if you have any reason to suspect that interference is taking place Hearing aids

Nortel WLAN 2210 Handset User Guide

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