CellCOM + - Holars AS
Contents
1. button versions Please note the position of the buttons on the above panel options For example if you have a 2 button panel you will be programming dial out numbers for buttons 3 and 8 For a 4 button panel the corresponding button locations are 2 3 8 and 9 To program various button locations change the button number digit to the button number as shown Page 9 141 button 4 tel no 1 142 button 4 tel no 2 143 button 4 tel no 3 181 button 4 tel no 1 144 button 4 tel no 4 182 button 4 tel no 2 183 button 4 tel no 3 184 button 4 tel no 4 121 button 2 tel no 1 122 button 2 tel no 2 123 button 2 tel no 3 124 button 2 tel no 4 Example To program second number for button 8 enter string 9999 1 82telephonenumber TIP For button 10 use zero as the button location e g 101 button 10 first number 102 button 10 second number etc Step 3 Calling time This is the time the unit will soend attempting to call a number before aborting the call and calling the next number on the list It is very useful to adjust this time so that if there is voicemail or answer machine on a number that the intercom aborts the call before the machine picks up otherwise the unit will think the call is answered and never call the next number To adjust these times send the following SMS messages 9999 45 Ringing time for first phone number Where time in seconds 10 99 9999 46 Ri2. defective microphone water on a microphone from a sprinkler for example or dirt blocking the microphone hole If reception is optimum and the problem persists contact your supplier or installer Q The audio quality that can be heard on the remote telephone is poor or humming buzzing A A small amount of GSM buzz can be considered normal on GSM intercoms but not so much that causes inability to hear the person speaking This can be caused by the GSM antenna being mounted too close to the speech panel or not mounted high enough or poor power cables being too long or thin Try earthling the speech panel chassis to OV of the power supply This is also a symptom of poor reception Try above steps on checking and improving reception Q The keys do not work when the intercom calls a phone A Check if you can hear the relay clicking at the gate when the keys are pressed during a call If it can be heard then the system is working check wiring between the relay and the lock or gate panel If the relays do not make a clicking sound then check this feature on a different mobile cell phone or landline If it works on a different phone check the settings on the phone in question under DTMF tones Failure of DTMF tones to operate correctly is also a symptom of low reception Check steps above on improving reception Try pressing the buttons longer when attempting to activate the gates or door Also check that the relays are not already latc
3. minimum 14 5V and that the cable from power supply to intercom is less than 15 feet and that the cable thickness is sufficient Power off remove the SIM use fine sand paper to lightly sand the SIM pads and contacts on the GSM unit lightly bend the contacts upwards so that they make better contact with the SIM and try again Q The unit calls the first number but there is not enough time to answer before it diverts to the next number A Increase the no answer time as per programming instructions Q The unit calls the first number but voicemail comes on before it can ring the second number A Decrease the no answer time as per programming instructions Q The caller ID part does not work A Be sure to program the caller ID part under 72 feature If your number is a private or number withheld then it will not work Even if you have already programmed a number to receive a call from the intercom if you also want that number to have caller ID access it must be programmed under the 72 feature also Ensure the number is entered as you would normally dial it from another phone Q There is no audio from the gate but the person at the gate can hear ok A This can be due to low reception or excessively long power cables Check reception level by 20 Page 17 Change SIM card if necessary to another network which may have better coverage Purchase a high gain antenna Increase height of antenna This may also be caused by a
4. 34 3 Relay 1 unlatch or switch OFF 1234 6 Relay 2 unlatch or switch OFF Page 15 Check if door or gate is open or closed Send the SMS as shown and the unit will reply showing the status z of the input limit switch if used and the relay This example shows that the input sensor is in OPEN state Relay 1 is OFF and Relay 2 is latched ON TIP If there is not a physical limit switch fitted to the door or gate then the status input will always show OPEN Using the Optional App Android and Iphone users can download an optional app called GSM GATE This app performs 3 main functions 1 Speed dials your intercom when the trigger button is pressed 2 Sends pre configured SMS messages to latch and unlatch relay 1 3 Allow the user to check status like reception level and status of the output and input Main Trigger button Use this to speed dial intercom and momentary trigger relay 1 Un Latch Relay Button Sends a pre configured SMS to unlatch the relay if it has previously been latched Can be used to allow gates to close Trigger Gates Latch Relay Button Sends a pre configured SMS to latch on the relay Can be used to hold open gates or door Unhold Close Status features Enter new screen to check signal strength stored numbers gate or door status Info screen Settings screen Information about manufacturer Setup screen to enter sim card number of intercom amp SMS
5. Installation amp User Manual For CellCOM GSM Intercom System Models AB ABK HB HBK FB FBK Version 1 AES Advanced Electronic Solutions Page 1 Page 2 Contents Overview of system Site Survey SIM card Power Installation Architectural panels Hooded Panels Flush Panels Installing the SIM card Connections on GSM controller Codelock Keypad connections Wiring Tips Output connections example Alternative Keypad Wiring Powering up Programming Complete list of Parameters Keypad Overview Basic Keypad Programming Full Keypad Programming Using the Keypad Using the Intercom Control by SMS Check if Door Gate Opened Closed Using the Optional App Maintenance of Intercom Troubleshooting Guide Overview of System Please read this entire manual before attempting to install this system This system should only be installed by a professional automatic gate installer or access control specialist dealer It is recommended that the system be set up configured commissioned and tested on a workshop bench before taken to site for installation Site Survey Before installing this system you need to be sure that there is good mobile GSM cell coverage in the area it is to be installed It is recommended that you conduct a site survey and check reception on the site for a GSM network If reception is poor in the area then this system is not recommended SIM Card You will need a SIM card in order to u
6. ation For gate systems and AC strike locks connect a keypad relay normally open in parallel with the GSM module relay For magnetic locks connect in series with normally closed contact Egress This is for an optional exit button input connected across this terminal and GND INT Lock Used to operate a door in conjunction with another keypad 24v dc max voltage 100mA sink O P1 inhib When closed this disables all codes for relay group 1 Sense N C connected to GND to be connected to N C door contact Can be used to generate door open or tamper alarm DU out switches to ground after the Duress Code is entered Used to trigger alarm zone or buzzer to notify guard 100mA sink 24VDC K or A Not used Connecting DC magnetic lock GSM output Optional keypad output Separate PSU Page 6 Wiring Tips Connecting AC DC strike lock GSM Lock output Optional keypad output Separate PSU Connecting automatic gates GSM Gate controller output Optional keypad output Output Connections Example Gate motor controller Other exit A device e g keypad Magnetic Lock il Other exit 12v de device e g Separate keypad PSU This example shows relay 1 connected to a gate motor controller for vehicle gates and output 2 connected to a magnetic lock for a door or pedestrian gate Alternative Keypad Wiring for Notification Feature The CellCOM mod
7. de firstly then enter the following sequence o Replace with your new ENGINEERS code NOTE Engineers code must be same Location 4 8 digit code Validate length as user codes Enter or delete new user codes There are 3 groups of user codes Group 10 for relay 1 group 20 for relay 2 and group 30 for relay 3 The programming sequence is shown below J 2 Lo e o mae 10 relay 1 codes 2 add code Memory locations 1000 available 5 delete code 000 999 for relay 1 20 relay 2 codes 001 100 for relay 2 i 8 didi i 100 available 001 100 for relay 3 Pin code 4 8 digits Validate 30 relay 3 codes 100 available Page 13 Example Add user 31 to have access code 5555 operating relay 2 si Bie B ete Beee Group 2 Add code Location 31 Pin code 5555 Valida D Programming relay output times and modes H 0 AAAA 51 relay1 0 start stop toggle mode latching Validate 52 relay2 1 99999 seconds momentary operation 53 relay3 E Delete a user code even if you don t know the code CIEPOFAE ARE St L 10 relay1 20 relay2 Delete code ID location to be deleted Validate 30 relay3 Delete an entire group of codes an adna A 10 relay1 group l 20 relay2 group Super delete code Validate 30 relay3 group Programming super user codes A super user code can activate any of the 3 relays o 2 Location 4 8 digit code Validate Restoring defaults When in programming
8. el has an additional feature which sends an SMS to a master user when the GSM unit triggers it s outputs So if the user wants to know when the keypad is triggered then wire a keypad output to egress input of the GSM as shown Keypad GSM unit When the egress is triggered the GSM unit s output 1 will be triggered and if the 78 feature is programmed the unit will send an SMS Page 7 Powering Up Perform a final check of wiring and ensure the antenna is connected before switching on the power Once the power is switched on the power LED should illuminate TIPS Power LED My GSM LED is still searching Check the SIM card is registered and can make a call in a phone Check the SIM card is seated correctly Power off clean the contacts on the SIM and the GSM unit and reinsert the SIM peat aot among Check power cable distance and thickness 2 bars signal nn nn Increase antenna height a si an Change network Move antenna away from metal objects or overhanging shrubs Fit a high gain antenna CPU LED Booting 1 ____r System booted nnnnnm GSM LED Programming TIP The GSM unit programming is by sending SMS text messages to the unit from a phone Step 1 Check Reception Send the SMS 20 as shown to the SIM card number of the intercom The unit should reply with a reception level between 1 and 31 r 1 12 13 20 21 31 Poor Medium Good Note Reception levels below 14 can g
9. hed with the 22 command If they are latched they need unlatched before the trigger keys will work Q The keypad confirmation bleeps when I enter my code but the gates or door lock does not open A Check wiring The keypad relay should be connected to the lock or gate system as well as the relay inside the GSM cellular part of the intercom Check for voltage drop If the voltage is a little low the keypad may operate but fail to fire the relay Do not wire power to the intercom in alarm cable or CAT 5 cable It should be proper power cable and the power cable length should be less than 15 feet if possible Q The system was operating the gates fine but now it will not trigger the gates 99 of the time this is cause by the user accidentally latching the relay This latches the output relay permanently on Send the intercom the following SMS 22 The intercom should reply with a message detailing the relay status If it has been latched then the message will state the relay is ON In this case refer to the user guide to read how to unlatch it again Q The unit no longer calls out to phones but can make a call to it from my phone A Check there is balance on the SIM card A Switch off the power remove the SIM put it into a phone and check that a call can be made from a phone This will verify if the SIM is still working and in service Page 18 Page 19 AES Advanced Electronic Solutions Page 20
10. ive problems with the relay operation and poor quality audio or no audio coming from the microphone on the intercom the person on the m phone cannot hear anything or buzz on the loud speaker TIP If reception levels are low take action now Either increase the height of the antenna to improve reception or request a higher gain antenna from your distributor or change to another network which may have better coverage Page 8 Step 2 Programming dial out numbers for single call button models Programing text messages must start with a pass code string followed by a command followed by data and each command is separated in the SMS by To begin program the unit to dial numbers when the call button is pressed This module will dial up to 4 telephone numbers in sequence for each push button idl 1 telephonenumber Pass code pa i 9999 1110 Function code Teleph bi add number Slepriene number 987654321 position 1 4 Button number 1 10 TIP 111 Telephone number 1 112 Telephone number 2 113 Telephone number 3 The phone image shows an example of a number being stored and the reply sent by the unit to confirm OK Up to 4 numbers can be sent in a single SMS The pass code only needs entered at the beginning of each message and then each new command string is separated by E g 9999 111telephonenumber1 112telephonenumber2 113telephonenumber3 Step2 Programming dial out numbers for multi
11. mode you can enter the following sequence e 9 9 2 When the master code is forgotten 1 Wire a push button or replicate with wire link across the Egress terminal and GND 2 Switch off power for 1 minute 3 Switch ON power 2 during the first 60 seconds press the EG button once to enable the function 5 Enter the following code alaaa EE The keypad should now be in programming mode ready to accept new data Page 14 Using the keypad Using the standard codes Once you have exited out of programming mode simply enter the user code Using super user codes Using the intercom This cellular intercom can dial up to 4 numbers in sequence for any call button when pressed LOL JL Phone 1 Phone 2 Phone 3 Any user receiving the call can answer speak to the visitor and press the following digits on their mobile or fixed line telephone to control the relays on the device Dialling Relay 1 eT J Relay 2 Press 1 to trigger use this mostly EG Press 4 to trigger r gg Press 2 to Latch or hold open i Press 5 to Latch or hold open Press 3 to unlatch or close OL Press 6 to unlatch or close OOH Control by SMS This intercom allows the user to send SMS commands to control the relays and check status as follows 1234 1 Relay 1 momentary trigger 1234 4 Relay 2 momentary trigger 1234 2 Relay 1 latch ON or hold ON 1234 5 Relay 2 latch ON or hold ON 12
12. nal keypad module Side View Flush Panels Call Button Y s Optional keypad module Remove Side View Flush with surface Tip Use appropriate fixings to ensure the intercom cannot be removed from the wall Page 4 Inserting the SIM card Note This unit is a 2G quad band system operating on standard 2G network frequencies of 850 900 1800 1 900MHz Please ensure the SIM card is a 2G compatible SIM card The SIM may also gee be 3G and 4G capable as well as long as both the SIM and the network also Z support 2G Do not use a SIM card for a tablet as these only support data and open do not support voice and SMS You simply require a mobile phone type SIM card 1 Ensure the power is OFF 2 Slide the SIM card holder in the open direction and carefully open the door Do NOT force it Connections on the GSM Controller f Antenna connection Relay outputs 12 24v dc power H7 12v dc output to in keypad illumination Pre wired to push button T Optional exit button o triggers output 1 for programmed time Optional gate position limit switch Page 5 Code Lock Keypad connections Keypad versions only Tamper 12v from GSM unit OUT1 OUT2 Advanced connections INT Lock O P1 inhib Sense GND DU out KorA Commonly used connections Outputs This keypad has 3 outputs All can be programmed for momentary and latching oper
13. nging time for second phone number Where time in seconds 10 99 9999 47 Ringing time for third phone number Where time in seconds 10 99 TIP Remember to include the network connection time A mobile phone needing to ring for 10 seconds may need a programmed ringing time of 15 seconds because it can take 5 seconds to connect the call Step 4 Caller ID access control This feature allows up to 100 numbers to be stored in memory Any of these numbers can call the intercom It will recognise the number end the call without answering and activate the output relay 1 all within a few seconds Tip The intercom only compares the last 6 digits of the number with memory therefore it is not necessary to enter country codes To add numbers send the following SMS up to 4 numbers can be entered in the same SMS 9999 7 2telephonenumber 72telephonenumber 72telephonenumber 72telephonenumber Tip Even if a number is stored as a dialling out number when the call button is pressed it needs stored again under the 72 feature if it is also required to have caller ID access Page 10 The table below show the complete list of features in the cellular part of the intercom GSM unit complete list of parameters Programming messages below must begin with 9999 assuming 9999 is still the programming passcode Changing pass codes 012 Change programming passwo
14. rd 9999 Change access control password SMS control of relays or non 02 stored numbers can call intercom amp enter code to activate output 1234 1 0322774 Change monitoring mode password user can call the intercom 5555 enter this pass code to listen in and speak Dial out numbers 1XY2 2274 Store dialling out numbers X button number 1 9 amp 0 for N A button 10 Y number dialled 1 4 phone number 1XY Delete a dial out number X button number Y number N A position 1 4 Volume controls 3 Speaker volume Where 1 9 1 lowest 9 highest 5 4 Microphone volume Where 1 9 1 lowest 9 highest 5 Timings 50 Relay 1 time seconds 1 9999 1 sec 51 Relay 2 time seconds 1 9999 1 sec Calling time for first number adjust this to avoid voicemail 22 Coan picking up a call 10 99 secs tie Calling time for second number adjust this to avoid voicemail 22 acd picking up a call 10 99 secs 20 S6C Calling time for third number adjust this to avoid voicemail 22 eine picking up a call 10 99 secs orkid 5322 2 Talking time 5 9999 seconds 60 secs Max monitoring time for listen in mode when calling the 22 oe intercom 00 60 mins 00 no limit 10mins Scheduled service calls Store a service number to receive a scheduled call or SMS from 77number the unit Useful for SIM cards which are not often used to N A prevent switch off by the network provider Set the time schedule for
15. se this system It should be a regular voice and SMS text SIM card Do not use a data only SIM as this is only for tablets and will not work in the unit 1 Ensure the SIM has calling credit and can make and receive calls on a mobile cell phone 2 Check that the SIM is not locked to a phone and can be used in other devices 3 Check that the SIM does not have a PIN code request 4 Disable voicemail service on the SIM 4 You are now ready to begin programming Power This system comes with a 15v d c power supply It is recommended that it is located within 3 metres 12 feet of the intercom 15v 7 LA A 15v Power adaptor If it is completely necessary to locate the power supply further away than 3 metres then please use minimum 1 5mm x 2 core cable CAT5 or alarm cable is NOT sufficient and can cause problems like poor reception long connection times or improper relay operation Page 3 Installation Do not remove the protective film until the system is ea fully installed and working Protective coverings are mi there to protect the intercom from scratches and marks during installation S Antenna height is best higher than intercom for cleaner audio and also better reception 4 5 feet minimum Pillar Architectural Panels YES T front door Side View Hooded Panels Loosen top 2 screws only YY Loosen top 2 screws only Hinge front door Call Button Optio
16. strings Page 16 Maintenance of the Intercom The intercom SIM card will need topped up occasionally if it is a pre pay casual SIM card It is recommended that you register this SIM card on the provider s web site You can register card payment details Many networks offer an auto top up feature which means they will automatically top up your intercom when the balance runs low The stainless steel can dull or discolour over time in weather conditions This can be polished with a suitable stainless steel cleaner Troubleshooting guide Q The unit will not power up No LEDs on A Check power supply voltage at intercom is within 14 5v 15v DC Cable length from PSU to intercom should be less than 12 feet Q The unit powers up but is not showing network reception or will not respond to SMS A This means the unit is not able to detect the network for some reason Check the SIM card is activated and has calling credit Power off the unit remove the SIM and check it in a mobile phone to verify it can make a call Check the SIM does not ask for a PIN code when put in a phone If it does then disable the PIN code request Check the SIM is a standard voice 2G capable SIM If you are unsure contact your SIM card provider to verify Frequency of operation should be any one of international quad band standards 850 900 1800 1900 MHz Check the reception is good Poor reception is not sufficient Check voltage at the intercom is
17. the intercom to make a scheduled call 57 or SMS to the service number 00 60 day time schedule 00 no 00 call or SMS Choose between making a scheduled call or scheduled SMS 1 58 1 SMS 2 call 77 Delete the stored service number N A Page 11 Notification Number Store a master user who will receive a SMS notification from the N A fenumber intercom each time any of the output relays are triggered Where text is the content of the message to be sent E g 79text Gates Opened or Door Opened This will be sent on closing of N A any output relay 80 When 1 this function is disabled Set to 2 to enable N A Caller ID features T2number Store caller ID number Max 14 digits Only last 6 digits N A compared 73number Delete caller ID number N A 73 Delete all caller ID numbers N A Service amp diagnostic messages no passcode required for these 20 Check reception level 1 31 no passcode needed N A 1 Check stored numbers O dial out number dial in number N A E end of message no passcode needed 22 Check input status and relay status No passcode needed N A Restore Defaults 999 Send with passcode string to clear all programming N A Keypad overview Now that the GSM part of the intercom is programmed and working you may now program the keypad The keypad is programmed directly on the keys not remotel
18. y by SMS This keypad has 3 outputs The diagram below shows the LED indicators which indicate programming and relay status information ON when incorrect codes entered and outputs are locked out GREEN when output 1 activated RED when output 2 activated JULLI L Fast FLASHING Wrong code entered error M SLOW FLASHING in normal standby mode ON in programming mode o J ON when relay 3 activated TIP After power up as a security precaution the keypad cannot be programmed for 60 seconds Once this time elapses you may begin TIP Flashing amber LED is normal standby mode Page 12 Basic Keypad Programming Quick start guide Tip The engineer code 1 Enter programming mode amber LED should be ON must be the same length as e Lo Lo C user codes So if using a 6 2 Enter a new user code digit engineers code then 1 o 2 o o 2 2 2 2 4 user codes must also be 6 digits long etc 3 Exit programming mode 4 Enter the new user code to check the relay clicks Full Keypad programming Enter programming moce The unit is now in programming mode Amber LED on the o o o o keypad should remain permanently on 0000 is the default programming passcode Exit programming mode The unit should exit programming mode and the amber LED should start flashing again Enter a new ENGINEERS code Go into programming mo
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