Visitor Central Quick Sheet
Contents
1. Express with a named instance of VCSQL Windows Server 2008 Microsoft SQL Server 2008 with a named instance of VCSQL a Install Internet Explorer 6 0 with Service Pack 2 or Internet Explorer 7 0 Installing Visitor Central Server To install Visitor Central Server 1 Insert the Visitor Central CD We recommend that you perform the functions and installations in the sequence as displayed on the Visitor Central CD main menu ote If your monitor is 17 inches or less we recommend that you set the resolution at 1024 by 768 for a more complete view of application windows 2 Install Visitor Central Server Follow on screen instructions Select the appropriate database installation type as one of the following icrosoft SQL Server 2005 Standard Enterprise Edition Enter the password for the sa user of the VCSQL instance icrosoft SQL Server 2008 Standard Enterprise Edition Enter the password for the sa user of the VCSQL instance icrosoft SQL Server 2008 Express included as part of the Visitor Central installation Enter the password for the sa user of the VCSQL instance 3 License Visitor Central by calling 1 888 GESECURITY Visitor Central Quick Sheet 3 Start the application by entering this URL to launch the Web pages to configure Visitor Central http hostname 8080 vcserver Where hostname equals the name of the computer that is hosting the Visitor Central application Prepari2. in the Select a Report list pane From the toolbar click Run The results display in he View Results tab Click Print to display the Print Preview page which allows you to save the report as a PDF or printto a ocal printer Save your data select File and Log off Close the web browser 10 Visitor Central Quick Sheet Kiosk tasks Start the application Check in Close exit the application On the desktop double click the Kiosk Station icon A password reminder displays to remind you how to exit the application Click OK Enterprise kiosk Follow the on screen instructions These screens have been customized for this particular site and may include instructions for checking in updating information capturing a photograph or capturing a signature Buttons such as Previous or Next can be activated by touch Text is entered by keyboard If multiple records exist for the name that you enter a list displays Select the correct entry If the visitor is on a Watch List with denied access checkin cannot be completed Express kiosk Direct the visitor to the Express Kiosk workstation The visitor completes the entire transaction The badge prints Assist if visitor has problems or is banned from checking in Check out the visitor from Express Reports or Pre Registration click Status Changer when the visitor leaves To exit the Enterprise kiosk click F1 Enter letmeout this default pass
3. GE Security Visitor Central Quick Sheet P N 460604001F e ISS 07AUGO9 O 2009 GE Security Inc This document may not be copied in whole or in part or otherwise reproduced without prior written consent from GE Security Inc except where specifically permitted under US and international copyright law Content Installation outline 2 Contacting technical support 6 Quick reference configuration tasks 6 Quick reference workstation kiosk tasks 9 Installation outline To install Visitor Central you ll follow these general steps 1 Prepare the Visitor Central Server computer 2 Install Visitor Central Server 3 Prepare the Visitor Central Client computer 4 Install Visitor Central Client Details of each step are given below Preparing your Visitor Central Server computer Notes e A Visitor Central Server name cannot contain an underscore _ e The Server computer IP address should be static To prepare your Visitor Central Server computer 1 Meet minimum recommended hardware and software requirements Refer to your Visitor Central User Manual 2 Install one of the following operating systems and database types unless otherwise noted 2 Visitor Central Quick Sheet e Windows 2003 R2 Standard Edition Microsoft SQL Server 2005 Standard Edition with Service Pack 2 and a named instance of VCSQL e Windows XP Professional SP3 or later or Windows Vista Business SP1 or later Microsoft SQL Server 2008
4. d attendants Click Save From the Access menu select People then Personnel tab Add or edit records for employees that will be hosting visitors Click Save From the Configuration menu select Clients then Client tab dentify the workstation a displayed document if applicable and whether a signature is required and ifit is to be used for imaging the tupe of device hat will be used Click Save From the Access menu select Appointment then Visitor Type tab Define visitor types such as VIP contractors 1 day Visitor 3 day Visitor Use as many visitor types as needed to identify the various groups or persons visiting the facility Click Save From the Access menu select Appointment then Watch List tab Define watch lists for VIPs or visitors banned from entering the facility Click Save Design badges for the various visitor types Configure Enterprise Appoint ment Kiosk Create Appointments Preregistration Administrator s From the Access menu select Badges then Badge Design tab Select or create a new badge design record After you Save a record Open Badge Designer is activated Click Open Badge Designer to design your badge layout Use different colors or badge orientation to distinguish visitor types Click Save From the Configuration menu select Facilities then Kiosks tab Use the Facility drop down list to associate a facility to your kiosk Visitor Central limits one k
5. elect Appointments then he Appointment Invitee List tab From the list of Available Visitors select the appropriate name and click the left arrow and click Save From the Monitor menu select Appointment onitor Select the appointment right click and select Change Status Change the status from Pending to Arrived Click OK Visitor Central Quick Sheet Print the visitor s badge Update appointment status when the visitor leaves Visitor checkin using Operator Checkin Wizard Generate a report Log off From the Monitor menu select Appointment Monitor To print a badge locate the visitor s name right click and select Print Badge From the Page Setup dialog make the necessary selections and click OK to display the Print dialog Click OK again From the Monitor menu select Appointment Monitor Select the appointment right click and select Change Status Change the status from Arrived to Departed Change the status to No Show if the visitor did not arrive or Canceled if the appointment was canceled Click OK From the Monitor menu select Appointment onitor Click Operator Checkin icon and follow on screen instructions to check in a visitor who does not have an appointment or check in a visitor who is on the appointment list From the Report menu select Reports From the Select a Report Category list pane select he category for this report and then select a report rom the resulting list
6. idays between 8 a m and 8 p m Eastern Time GE Security United States 1 888 GE SECURITY 1 888 437 3287 Asia 852 2907 8108 Australia 61 3 9259 4700 Europe 48 58 326 22 40 Latin America 503 885 5700 Quick reference configuration tasks Configuration tasks Change default From the Configuration menus select Parameters login password hen Default Password The default password is install Enter a new default password Click Save Create facilities From the Configuration menu select Facilities Enter a description for each facility Click Save Review permissions From Control menu select Operators then Permissions tab Assign corresponding Permission Profiles for newly added facilities if necessary Click Save Review the facility From the Control menu select Operators then permission profiles Facility Permissions Profiles tab ake any necessary changes Click Save 6 Visitor Central Quick Sheet Review the system permission profiles Define Visitor Central operators with login capabilities Review Employee records Configure the client workstations Create visitor types Create watch lists Visitor Central Quick Sheet From Control menu select Operators then System Permissions Profiles tab ake any necessary changes Click Save From the Control menu select Operators then Operators tab Define operators Assign a permission such as system administrators hosts an
7. iosk configuration per facility Add the company name logo text and colors to customize the kiosk Note Be sure to include on screen instructions to guide your visitors through each page Click Save Log in by clicking Pre registration or Visitor Central button on the Visitor Central Webtop Module Create modify or delete appointments After saving the appointment add visitors to the appointment 8 Visitor Central Quick Sheet Quick reference workstation kiosk tasks Workstation tasks Log on Create visitors Create appointments Assign the visitor to the appointment Update appointment status when visitor arrives On the desktop open a browser that has a Java plug in for example Internet Explorer Enter this URL http hostname 8080 vcserver where hostname is the name of the computer that is hosting the Visitor Central application Click Visitor Central in the upper left corner of the screen Enter a valid Login ID and password and click Log on From the Access menu select Appointment then Visitor tab Add the visitor s name and contact information to Visitor Central If this person has visited previously use the Search icon to locate their information and click Save From the Access menu select Appointments then he Appointment Schedule tab Create an appointment with the date and time of he visitor s arrival and departure and click Save From the Access menu s
8. ng your Visitor Central Client computer To prepare your Visitor Central Client computer 1 Install one of the following operating systems Windows XP Professional with Service pack 3 Windows Vista Business SP1 or later Install Internet Explorer 6 0 with Service Pack 2 or Internet Explorer 7 0 Install peripheral devices such as printers cameras scanner type barcode reader license scanner signature pad and optional touch screen monitor as supported by GE Note A qualified service person complying with all applicable codes should perform all required hardware installation Installing Visitor Central Client Client software can be installed on any computer with Web access to the Visitor Central Server computer or by using the Visitor Central Installation CD These methods are shown as options in step 1 below If you want to install using the Visitor Central Server then Visitor Central Server must be licensed before you install Visitor Central Client so that VC Services can restart Notes For imaging workstations only If not already installed install Java Media Framework JMF The Visitor Central Server must be licensed before client installation so that VC Services can restart Visitor Central Quick Sheet e Client information must be added to the Visitor Central Server database before Express Kiosk configuration a Add Client information If this is an Express Kiosk workstation it should have a sta
9. tic IP address b Click Save To install Visitor Central Client 1 Insert the Visitor Central CD Installation menu automatically launches or Navigate to the Visitor Central Server at http hostname 8080 vcserver Where hostname equals the name of the computer that is hosting the Visitor Central application 2 Install Visitor Central Client Follow on screen instructions You are prompted for your Server computer name during the installation 3 Select Typical Administrator s module or Custom installation Both selections let you install the Administrator s module For a Custom installation a second window displays to let you select the type of kiosk that you want to install Appointment Kiosk Express Kiosk or both The following items are required for imaging kiosks Active links display on the Visitor Central Webtop home page after log on to let you download and install e Java 6 update 13 e JMF imaging component e Flash Plug in e Drivers License Scanner e NetFramework e Topaz Signature SDK Automatically installs during Visitor Central Client CD installation Visitor Central Quick Sheet 5 Contacting technical support For assistance installing operating maintaining and troubleshooting this product refer to this document and any other documentation provided If you still have questions you may contact technical support during normal business hours Monday through Friday excluding hol
10. word is configurable Click OK To exit the Express Kiosk click Alt F4 Visitor Central Quick Sheet 11 12 Visitor Central Quick Sheet
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