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eRIC express Installation and User Guide

1. sse eee 24 Web Interface nrbe nee ete Hp etie tee cii eb et bie ber 25 Mouse Keyboard and Video configuration sss 25 eRIC express USB interface ene eene tede i retener ten 25 eRIC express Keyboard Settings sse 26 Remote Mouse Settings sse nenne 26 Auto Mouse Speed and Mouse Synchronization sss 26 Host System Mouse Settings sse 27 Single and Double Mouse Mode sss 28 Recommended Mouse Settings sss 28 Video MOGeS rere aia deta tue ce eee dae 29 Resetting the eRIC express to its Factory Settings 29 Using the S2D Pitseus 29 Using the Serial Itera Chanteiro eai ore aeii ariaa senne a nenne 29 5 USAage T RA A E E EE 31 Prere quisiera d edet obe o dle aasia 31 Login into the eRIC express and logout sse 32 Login into the ERIC express sssssssseeee eee eee eene 32 INA VIP EOD itte ETE etc natia canis RED TU DE e net SES Mes eate Eua 33 Logout from the eRIC express sse eee nennen 34 The Remote Console 22 roe er erre e arista 35 General Description nnt eminem inn n rn ei de 35 Main Wit Wii etit e eere eene RE eer c Meere deed ea 35 Optimizing the Video Picture see eee eene 46 Reducing the Noise of the Video Picture esses 47 Using the eRIC express with low bandwidth sss 47 6 Ment OPONE
2. Ethernet IPMB eje RST1 i ADC lee Video ee PWR1 eoe a pa i Figure 3 1 eRIC express internal connectors 13 Chapter 3 Installation 14 USB at host eRIC express Figure 3 2 eRIC express Video USB connector cable Serial Interface An optional external modem or IPM 220 L Inline Power Module may be connected to the eRIC express using this connector The connector is compliant to the RS 232 serial line standard with hardware handshake Every off the shelf modem can be connected to the eRIC express via the RS 232 in terface For details on configuring and using the serial interface refer to the Section called Serial Settings in Chapter 6 USB Plug Use this connector to connect the eRIC express with the host s USB interface Video USB System Interface This interface combines both the USB and the Video input connector of the eRIC express Please connect the supplied system cable to the connector only 10 100 Mbps Ethernet adapter UTP Cat 3 or 5 cables can be connected to the eRIC express using this standard RJ45 jack Refer to Appendix F for the details of the pin assignment for the RJ45 connector External Power An external power supply has to be connected to the eRIC express in order to use the remote power on off features provided by the eRIC express Please refer to the Section called Connecting Optional External Power Supply for further details Chapter 3 Inst
3. Create The button Modify changes the dis played user settings To delete an user press the button Delete Note The eRIC express is equipped with an host independent processor and memory unit which both have a limitation in terms of the processing instructions and memory space To guarantee an acceptable response time we recommend not to exceed the num ber of 25 users connected to the eRIC express at the same time The memory space that is available onto the eRIC express mainly depends on the configuration and the usage of the eRIC express log file entries etc That s why we recommend not to store more than 150 user profiles KVM Settings 70 User Console The following settings are user specific That means the super user can customize these settings for every users separately Changing the settings for one user does not affect the settings for the other users e 5 gt Q D D http 192 168 1 161 home asp Back Reload Home p Remote Console Settings for User The settings on this page are user specific Changes you make here will affect the selected user only EE p Transmission Encoding Automatic Detection 2 User Console Pre configured Network speed I ml Manually Compression Color depth t I m Figure 6 22 User Console Settings Part 1 Chapter 6 Menu Options Remote Console Settings for User This selection box displays the user ID fo
4. 49 Remote Control unen ace MM 49 KVM COnSO le etie teret teste E roe eine ee EA aio 49 Remote POWet x A r ite verre petere TI e T e e dea pee Fee qu 49 Telnet Gonsole 55 41 ec tite viter ch ceteri et eee Mete tabs e eoe beste tee d 51 Virtual Medias eet Rent e e ed nes id ee a de EINER 53 Floppy Disk O 54 CORO Misco ter HR DAE EP EH E e EE aa UR RETE TESS 55 Brive Redirection eee as 59 OpUOnS Lecta E D Dept petes 65 Creating an Image isset te re ds ec dene E rad 65 Us ir Managemernt cendi NAT 67 Charge Password ee ie ote ue tea ede prater ete 68 Users And Groups eret ettet ret den i ten bt iode 68 LAA AAA pietate ot ees e PORTU IRE MR AA AEREA 70 User Console nie ette tetendit ree ete t te Pedes 70 Power Control eec re ERE re ebat oun iden o bie tesi e ee 74 Keyboard Mouse itinere idas 74 VIO A A E TR NS RE E TE RARE 76 DP vice OSHO nc A Aa 77 NetWork A a a N 77 Dynamic DNS mue diete rre debe aei DA eee d 80 SECUTI iati c bet oii be e t pie eate D D SEN ee ra eos nete 82 Cortificate hi ss eere Dad ELS sete etd ted ed se e 83 Serial Seti citada e tede dut nett pda 86 Intelligent Platform Management Interface IPMI 88 Date AA TIME x asco tette eter aee terere Ue ere eee ete Eon ue ee eyed 89 lav M R 90 Maintenance ou estote C S E SEI UD NUS e EET A ea UIT 93 Device Informatlon eet e eie eere eee eet iia 93 Event Logis Somnia on no E es ae th
5. A Z TILDE MINUS z EQUALS lt LESS SLASH BACKSPACE TAB ENTER CAPS LOCK BACK SLASH LSHIFT SHIFT RCTRL CTRL STRG RSHIFT SHIFT LCTRL CTRL STRG 107 Appendix E Key Codes 108 Key LALT SPACE ALT GR ESCAPE F1 F2 F3 F4 F5 F6 F7 F8 F9 F10 F11 F12 PRINTSCREEN SCROLL LOCK BREAK INSERT HOME PAGE_UP PAGE_DOWN DELETE END UP LEFT DOWN RIGHT NUM_LOCK NUMPADO NUMPAD1 NUMPAD2 NUMPAD3 NUMPAD4 NUMPAD5 NUMPAD6 NUMPAD7 NUMPADS NUMPAD9 NUMPADPLUS Alias Key s ALT ESC POS 1 DEL NUMPAD_PLUS Key NUMPAD NUMPADMUL NUMPADMINUS NUMPADENTER WINDOWS MENU Alias Key s NUMPAD_MUL x NUMPAD_MINUS Appendix E Key Codes 109 Appendix E Key Codes 110 Appendix F Pin Assignment VGA HD 15 Table F 1 VGA HD 15 5 4 3 2 10 9 8 7 6 dS 44 49 02 01 Figure F 1 VGA HD 15 Pin Assignment Pin Assignment 1 Red 9 2 Green 10 GND sync 3 Blue 11 4 12 SDA DDC 5 GND 13 HSYNC 6 GND red 14 VSYNC 7 GND green 15 SCL DDC 8 GND blue RJ45 Connector Ethernet Figure F 2 RJ45 Table F 2 RJ45 Pin Assignment Pin Assignment 1 TX 5 Not connected 2 TX 6 RX 3 RX 7 Not connected 4 Not connected 8 Not connected 111 Appendix F Pin Assignment IPMB I2C Connector Table F 3 IPMB I2C Connector Pin Assignment a A WON e IIC SCL Clock Not connected GND II
6. Refresh Devices IP address 1 Device Type eric express Subnet mask PO Enable WLAN Configuration WLAN Devices only Gateway Authentication wireless LAN Configuration Super user login Wireless LAN ESS Super user password NEN 2 Enable WEP encryption New super user password PO WLAN WEP Key CE New password confirm Query Device Setup Device Cancel Help Status Found 7 devices 7 network 0 USB Figure 1 6 eRIC express setup tool Windows version Chapter 1 The Quick Start Guide a Terminal 0X File Edit View Terminal Tabs Help fho skye psetup setup Looking for devices done O Device Setup Rn MAC address fe 00 00 48 00 23 y Super user login Super user password New super user password New super user password confirm IP auto configuration None y IP address 192 168 5 55 Subnet mask 255 255 255 0 Gateway 192 158 5 1 Setup Device Status Ready Figure 1 7 eRIC express setup tool Linux version Connect the eRIC express to your computer via local network Start the setup tool from the CD ROM on the computer in which the eRIC express is installed Note Configuration via network requires the device to have a valid IP address If your network provides a properly configured DHCP server the eRIC express should be auto matically assigned an IP address A window opens as seen in Figure 1 6 on a Windows OS
7. Scaling Mouse Handling Local Cursor 4 Exclusive Access Video Settings Refresh Video Soft Keyboard Local Keyboard Hotkeys Encoding Chapter 5 Usage Figure 5 8 Remote Console Options Menu Cursor Video Settings Opens a panel for changing the eRIC express video settings The eRIC express fea tures two different dialogs which influence the video settings Video Settings through the HTML Frontend Select this option to enable local video port This option decides if the local video output of the eRIC express is active and passing through the incoming signal from the host system The option Noise Filter defines how the eRIC express reacts to small changes in the video input signal A large filter setting needs less network traffic and leads to a faster video display but small changes in some display regions may not be recognized immediately A small filter displays all changes instantly but may lead to a constant amount of network traffic even if display content is not really changing depending on the quality of the video input signal All in all the default setting should be suitable for most situations Video Settings through the remote console xl Brightness ff v 92 ContrastRed oO f 100 Contrast Green 4f O fo o o 100 ContrastBlue 4 f Of 100 Clock O A e 1344 Phase AA y 12 Horizontal Offset 4f fl 293 Vertical Offset A gt 35 Resetthis Mode ResetAll Modes Save Changes 1024x7
8. sse 10 When the Server is up and running sese eee eene 10 When the Servet is dead aciem e eee etre eese ve ede ee eee een 10 3InstallatiOdmn 4e ec I eee eiie ERECTA 13 Operation OVervieW cinese divenire licita 13 Connectors and Jumpers 5 2 reete tentaret enel Preis iaai aaa 13 Serial Interface e orte ec eite Een eo eese eet de vere tina 14 USB BIug ient O tere RR HH HERE Dee Pd retten PTS 14 Video USB System Interface sse eee eene 14 10 100 Mbps Ethernet adapter sees 14 External BOwWwer zen dr ve ee e e aci voies 14 AIX Power Reset i nadizieeees ii 14 Intelligent Management Platform Bus Connector IPMB 15 The Set to Default 52D Pins teier e A E entere 15 Serial 2 and PS 2 AAA RN 15 Placing the eRIC express into the Server sssssssssssseseseeeneee 15 Disassembling th servet ouch eee duree dieere en 15 Plugging an eRIC express into a PCI Slot sess 15 LMeuwuurcsicitu ae Aei sr ee eree E EE a E Ea M 21 Initial Conti eura ton i ce eniti ene eite e ed EE e eene es 21 RIG express Setup Tools iia enoevei eid tete retis iaaa 21 Mai WI GO Weis iere eate ie dite eet 21 MAC Address Detector sieniin aa iea enne n neret nennen 23 Authentication iter ee d ra E RA Rts BUTE ii eee ho 23 Initial Configuration via DHCP Server sse e eee 24 Initial Configuration via Serial Console
9. 168 1 188 home asp y User Management Existing users jd z New user name d Full user name Jonos Password M Confirm Password M Email address deoacmecom Mobile number PAS Role fuser ignored for super user i A Figure 6 21 Set User User Management The eRIC express comes with a pre configured user account for the user super that has fixed permissions This user has all possible rights to configure the device and to use all functions the eRIC express offers Upon delivery the account for the user super has the password pass Make sure to change the password immediately after you have installed and firstly accessed your eRIC express A full list of available options follows This list can only be seen by the superuser Existing users Select an existing user for modification Once a user has been selected click the lookup button to see the user information New User name The new user name for the selected account Password The password for the login name It must be at least four characters long Confirm password Confirmation of the password above Email address This is optional 69 Chapter 6 Menu Options Mobile number This information may be optionally provided Role Each user can be a member of a group named a role either an administrator or a regular user Choose the desired role from the selection box To create an user press the button
10. Disk File Edit View Go Bookmarks Tabs Help e v Y Y 2 a http 192 168 1 161 home asp Back ird p Reload Home Active Image No disk emulation set Floppy Disk Floppy Image Upload gt Floppy Image File Browse Figure 6 4 Virtual Floppy Area Upload a Floppy Image Within two small steps working on the basis of a certain floppy image can be achieved First the path of the image has to be specified You can do that either by hand or by using the file selection dialog of your web browser To open the file selection dialog click on the button Browse and select the desired image file Floppy Image Upload Floppy Image File Browse am Figure 6 5 Select Image File The maximum image size is limited to 1 44MB To use a larger image mount this image via Windows Share or SAMBA see the Section called Use Image on Windows Share SAMBA for details 54 Chapter 6 Menu Options Secondly click on the button Upload to initiate the transfer of the chosen image file into the eRIC express s on board memory This image file is kept in the on board memory of the eRIC express until the end of the current session until you logged out or initiated a reboot of the eRIC express Download a Floppy Image A floppy image kept in the eRIC express s memory can be both read and written to To retrieve the changed image contents after writing to it click the Downl
11. Force Composite Sync Required for Sun Computers Reset to defaults Stored value is equal to the default a Video Figure 6 26 Video Settings To set the options see below click on the button Apply Miscellaneous Video Settings Noise filter This option defines how the eRIC express reacts to small changes in the video input signal A large filter setting needs less network traffic and leads to a faster video display but small changes in some display regions may not be recognized immediately A small filter displays all changes instantly but may lead to a con stant amount of network traffic even if the display content is not really changing depending on the quality of the video input signal All in all the default setting should be suitable for most situations Force Composite Sync Required for Sun Computers To support signal transmission from a Sun machine enable this option If not enabled the picture of the remote console will not be visible Device Settings Network The Network Settings panel as shown in Figure 6 27 allows changing network related parameters Each parameter will be explained below Once applied the new network settings will immediately come into effect 77 Chapter 6 Menu Options 78 gt INN 1 X File Edit View Go Bookmarks Tabs Help e gt OQ 2 O http 192 168 1 188 home asp Back top Reload Home Network Basic Settings IP auto confi
12. PC for a standard keyboard layout Generic 104 Key PC for a standard keyboard layout extended by three additional Windows keys Generic 106 Key PC for a Japanese keyboard and Apple Macintosh for the Apple Macintosh If a keyboard timout is required the according option can be enabled Additionally set the desired time value in the input field below USB Mouse Type Enables the USB mouse type Choose an appropriate option from the selection box For a detailed description about the mouse type and recommended options for the different operating systems see the Section called Recommended Mouse Settings in Chapter 4 Mouse Speed Auto mouse speed Use this option if the mouse settings on the host use an additional acceleration setting The eRIC express tries to detect the acceleration and speed of the mouse during the mouse sync process Fixed mouse speed Use a direct translation of mouse movements between the local and the remote pointer You may also set a fixed scaling which determines the amount the remote mouse pointer is moved when the local mouse pointer is moved by one pixel This option only works when the mouse settings on the host are linear This means that there is no mouse acceleration involved To set the options click on the button Apply Chapter 6 Menu Options 4 ww S JJ Ge 2 O http 192 168 1 161 home asp Back Reload Home Miscellaneous Video Settings Noise filter small E
13. a stan dard Telnet SSH client to connect to the eRIC express For more information 87 Chapter 6 Menu Options about the Telnet interface you may have a look at the Section called Telnet Con sole IPM 220 L Inline Power Module This is an optionally available external module to switch power of a single sys tem by putting it in the power supply line of the controlled system Intelligent Platform Management Interface IPMI Eile Edit View Go Bookmarks Tabs Help gt o Q B O http 192 168 1 188 home asp Back Reload Home IPMI Settings IPMI disabled IPMI over LAN IP address E Username Password IPMB BMC address hexadecimal Apply Reset to defaults Stored value is equal to the default Figure 6 34 IPMI Generals By using the eRIC express IPMI facilities you have an additional way to power on or off the system or to perform a hard reset Furthermore it provides the possibility to show an event log of the host system and the status of some system sensors i e temperature If your host system supports IPMI you can access it by one of the following ways IPMI over IPMB IPMI over LAN IPMI V1 5 is required 88 Chapter 6 Menu Options IPMI Settings Figure 6 34 shows the eRIC express IPMI settings panel Its options will be explained below IPMI disabled Disables IPMI on the eRIC express This means that Status via IPMI and Event Log via IPMI are
14. and Figure 1 7 on a Linux OS MAC Address Detection Using the tool for Windows On the upper left corner the MAC address of the eRIC express is displayed To detect the MAC address manually press the button Refresh Devices The displayed MAC address is the same MAC address printed on the white sticker placed on the back of the eRIC express On the lower right corner of the window there are two buttons Query Device and Setup Device Press the Query Device button to display the preconfig ured values of the network configuration The values are displayed in the text fields located above If necessary adjust the network settings to your needs To save the changes enter an user name and an according password Then press the Setup Device button Chapter 1 The Quick Start Guide Using the Linux tool On the top of the window the MAC address of the device is displayed To detect the MAC address manually press the button Refresh The displayed MAC address is the same MAC address printed on the white sticker placed on the back of the eRIC express Furthermore there are two buttons on the window Query Device and Setup Device Press the Query Device button to display the preconfigured values of the network configuration The values are displayed in the text fields lo cated nearby If necessary adjust the network settings to your needs To save the changes enter an user name and an ac
15. and a gt prompt Enter the command config and press the key ENTER Quite soon afterwards you are asked to adjust the IP auto configura tion the IP address the net mask and the default gateway Pressing the ENTER key without entering values does not change settings The gateway value has to be set to 0 0 0 0 for no gateway or any other value for the IP address of the gateway After the confirmation the eRIC express performs a reset using the new values as set before Web Interface The eRIC express may be accessed using a standard Java enabled web browser You may use the HTTP protocol or a secure encrypted connection via HTTPS Just enter the configured IP address of the eRIC express into your web browser The initial login settings are Table 1 3 Standard User Settings Parameter Value Login super Password pass Changing these settings to user specific values is strongly recommended and can be done on the User Management page see the Section called Users And Groups in Chapter 6 The Remote Console The Remote Console is the redirected screen keyboard and mouse of the remote host system in which the eRIC express is installed The web browser which is used for accessing the eRIC express has to supply a Java Runtime Environment version 1 1 or higher However it is strongly recommended to install Sun JVM 1 4 The Remote Console will behave exactly the same way as if you were sitting directly in front
16. cable is wired appropriately for a standard 100BASE TX adapter 2 Align the RJ45 plug with the notch on the adapter s connector and insert it into the adapter s connector Warning The UTP wire pairs and configuration for 100BASE TX cable are identi cal to those for 10BASE T cable when used with category 5 UTP cable 19 Chapter 3 Installation 20 Chapter 4 Configuration Initial Configuration The eRIC express s communication interfaces are all based on TCP IP It comes pre configured with the IP configuration listed in Table 4 1 Table 4 1 Initial network configuration Parameter Value IP auto configuration DHCP IP address Netmask 255 255 255 0 Gateway none IP access control none Warning If the DHCP connection fails on boot up the eRIC express will not have an IP address If this initial configuration does not meet your requirements the following describes the initial IP configuration that is necessary to access the eRIC express for the first time eRIC express Setup Tool The setup tool is used to determine the IP address assigned to the eRIC express by the DHCP server or to change the device s initial network configuration 21 Chapter 4 Configuration 22 Main Window Device Setup 7 Enable WEP encryption WLAN WEP Key File Edit View Terminal Tabs Help fho skye psetup setup Looking for devices don
17. did not change are filtered and not transmitted again This leads to less video data to be transmitted It may happen that there are parts of the video picture that are not up dated correctly video noise compression errors You may use this option to initiate an entire refresh manually Soft Keyboard The Soft Keyboard simulates an entire keyboard that is connected to the remote sys tem It is necessary in case your remote system runs with a completely different lan guage and country mapping than your administration machine By selecting the ac cording button s you can send key codes and also key sequences to the remote sys Chapter 5 Usage tem and act as if you would work with a keyboard that is directly connected to the remote system In order to open the Soft Keyboard select the entry Soft Keyboard from the Options menu You can send single key strokes like F as well as combinations of keys such as Ctrl C or AltGr Shift F4 For a single key stroke you can click on the button with the according character Single keys such as regular characters and numbers are sent immediately Special keys like Ct x1 Shift as well as the function keys r1 to F12 have to be selected twice The first press sends the signal key is pressed the second press indicated the signal key is released to the remote system After the first press the button will change its color to signalize that the according key is pressed currently After the se
18. effective than the highest compression level Chapter 6 Menu Options Remote Control KVM Console File Edit View Go Bookmarks Tabs Help gt ov o e 2 O http 192 168 1 161 home asp Back ard ip Reload Home Remote Console Preview Click to open Desktop size 800 x 600 pInternal Power Control Server Power Status On lt Figure 6 1 KVM Console a http 192 168 1 161 title app asp Remote Console Preview To open the KVM console either click on the menu entry on the left or on the console picture on the right To refresh the picture click on the button that is named Refresh Remote Power Use the Remote Power page to control the host system s power status via one of the following methods Internal power control via ATX wires ntelligent Plattorm Management Interface IPMI e IPM 220 L external power switch 49 Chapter 6 Menu Options rinternal Power Control Server Power Status On Remote Power o EA AA SEIN y E ile Edit View Go Bookmarks Tabs Help OQ Back 3 Reload Home iB http 192 168 1 161 home asp rPower Control via IPMI pExternal Power Control Serial Port 1 IPM Current State On umen Ema AA Figure 6 2 eRIC express Power Buttons Internal power control via ATX wires The power button is the representation of the ATX power button on your host system It is used to switch on and
19. enabled Timeout after v msec Enable key release timeout if you experience duplicated keystrokes during poor network performance USB Mouse Type Windows gt 2000 Mac OS X gt Mouse speed Auto Fixed scaling 1 1 00 Apply Reset to defaults Stored value is equal to the default a http 192 168 1 161 km settings asp Figure 6 25 Keyboard and Mouse Settings Host Interface Enables a certain interface the mouse is connected to You can choose between Auto for automatic detection USB for a USB mouse and PS 2 for a PS 2 mouse Warning To use the USB and or PS 2 interface you need a correct cabling be tween the managed host and the managing device If the managed host has no USB keyboard support in the BIOS and you have connected the USB cable only then you will have no remote keyboard access during the boot process of the host If USB and PS 2 are both connected and you selected Auto as host interface then the card will select USB if available or otherwise falls back to PS 2 To get USB remote keyboard access during the boot process of the host the following conditions must be fulfilled the host BIOS must have USB keyboard support 75 Chapter 6 Menu Options 76 the USB cable must be connected or must be selected in the Host interface option PS 2 Keyboard Model Enables a certain keyboard layout You can choose between Generic 101 Key
20. none As you proceed the following questions will appear on the screen To accept the default values which are shown in square brackets below press Enter IP auto configuration non dhcp bootp dhcp EP 192 168 223 Net mask 255 255 255 0 Gateway 0 0 0 0 for none 0 0 0 0 Chapter 4 Configuration IP autoconfiguration With this option you can specify whether the eRIC express should get its net work settings from a DHCP or BOOTP server For DHCP enter dhcp and for BOOTP enter bootp If you do not specify any of these the IP autoconfigura tion is disabled and subsequently you will be asked for the following network settings IP address The IP address the eRIC express uses This option is only available if IP autocon figuration is disabled Net mask The net mask of the connected IP subnet This option is only available if IP auto configuration is disabled Gateway address The IP address of the default router for the connected IP subnet If you do not have a default router enter 0 0 0 0 This option is only available if IP autocon figuration is disabled Finally you will be asked if the values are correct and may adjust them if necessary After your confirmation the eRIC express performs a reset using the new values Web Interface The eRIC express may be accessed using a standard Java enabled web browser You may use the HTTP protocol or a secure encrypted connection via HTTPS Just enter
21. of this software and associated documentation Software with or without modification are permitted provided that the following conditions are met 1 Redistributions in source form must retain copyright statements and notices 2 Redistributions in binary form must reproduce applicable copyright statements and notices this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution and 3 Redistributions must contain a verbatim copy of this document The OpenLDAP Foundation may revise this license from time to time Each revision is distinguished by a version number You may use this Software under terms of this license revision or under the terms of any subsequent revision of the license THIS SOFTWARE IS PROVIDED BY THE OPENLDAP FOUNDATION AND ITS CONTRIBUTORS AS IS AND ANY EXPRESSED OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE OPENLDAP FOUNDATION ITS CONTRIBUTORS OR THE AUTHOR S OR OWNER S OF THE SOFTWARE BE LIABLE FOR ANY DIRECT INDIRECT INCIDENTAL SPECIAL EXEMPLARY OR CONSEQUENTIAL DAMAGES INCLUDING BUT NOT LIMITED TO PROCUREMENT OF SUBSTITUTE GOODS OR SERVICES LOSS OF USE DATA OR PROFITS OR BUSINESS INTERRUPTION HOWEVER CAUSED AND ON ANY THEORY OF LIABILITY WHETHER IN CONTRACT STRICT LIABILITY OR TORT INCLUDING N
22. off the power supply The ATX power button knows two operation modes pressing it shortly and pressing it for about 4 seconds Short Press 50 A short press on the ATX button is normally caught by the running operating system that tries to initiate a controlled shutdown Usually this should always be the first action you try in case you would like to power off your system Only in case this is not working you should try the long press button Please note that after you have pressed this button the power state displayed in the administration panel will not immediately reflect the requested change A controlled shut down of the system may take some minutes You can observe the action caused by your button press using the Remote Console window or by reloading the Server Power Control panel Long Press This will unconditionally power off the system Even if you have submitted a short press before this will shut down the power supply of the host system The effect of the long button press can be immediately observed on the panel that is loaded into the browser because of the button press The power state will be off Chapter 6 Menu Options Reset Pressing this button is similar to pressing the reset button directly on the remote system Be aware that pressing the reset button will result in an unconditional and immediate cold start of the system This might damage open files and the file system itself Warning The prerequ
23. send a ping request to the eRIC express to find out whether the eRIC express is reachable via network 7 Special key combinations e g ALT F2 ALT F3 are intercepted by the console system and not transmitted to the host You have to define a so called Button Key This can be done in the Remote Console settings see the Section called Remote Console Control Bar in Chapter 5 Alternatively you can use the soft keyboard feature see the Section called Soft Keyboard in Chapter 5 99 Appendix A Frequently Asked Questions 100 8 The eRIC express web pages are not displayed correctly Check your browser s cache settings Make sure the cache settings are not set to something like never check for newer pages Otherwise the eRIC express pages may be loaded from your browser cache and not from the card 9 Windows XP does not awake from standby mode This is possibly a Windows XP problem Try not to move the mouse pointer while XP switches into standby mode 10 For SUN computers a USB keyboard does not work The eRIC express emulates a USB keyboard If you attach a USB keyboard to your host two keyboards are detected It cannot be predicted which one of these comes first and you will be able to work with SUN supports only one USB keyboard 11 Cannot upload the signed certificate in MacOS X If an internal error occurs while uploading the signed certificate either change the extension of the file to txt o
24. source code This alternative is allowed only for noncommer cial distribution and only if you received the program in object code or exe cutable form with such an offer in accord with Subsection b above The source code for a work means the preferred form of the work for making mod ifications to it For an executable work complete source code means all the source code for all modules it contains plus any associated interface definition files plus the scripts used to control compilation and installation of the executable However as a special exception the source code distributed need not include anything that is normally distributed in either source or binary form with the major components compiler kernel and so on of the operating system on which the executable runs unless that component itself accompanies the executable If distribution of executable or object code is made by offering access to copy from a designated place then offering equivalent access to copy the source code from the same place counts as distribution of the source code even though third parties are not compelled to copy the source along with the object code 4 You may not copy modify sublicense or distribute the Program except as ex pressly provided under this License Any attempt otherwise to copy modify subli cense or distribute the Program is void and will automatically terminate your rights under this License However parties who have received co
25. specification that enables the operating system to implement power manage ment and system configuration ATX Advanced Technology Extended A particular specification that covers the style of motherboards and enclosure introduced by Intel in 1995 DHCP Dynamic Host Configuration Protocol A protocol for dynamically assigning IP configurations to host names especially used in a local network DNS Domain Name System A protocol used to locate computers on the Internet by their name FAQ Frequently Asked Questions HTTP Hypertext Transfer Protocol One of the protocols used for communication between single computers espe cially between web browsers and web servers HTTPS Hypertext Transfer Protocol Secure The secure version of HTTP IPMI Intelligent Platform Management Interface A specification defining a set of common interfaces for operating system inde pendent platform management and health monitoring LED Light Emitting Diode A semiconductor device that emits incoherent monochromatic light when elec trically biased in the forward direction PS 2 Personal System 2 IBM s second generation of personal computers which was released to the pub lic in 1987 Today PS 2 is known as a device interface for mouse and keyboard 101 Appendix B Glossary 102 SNMP Simple Network Management Protocol A widely used network monitoring and control protocol SSH Secure Shell An encrypted network protocol pro
26. the button Refresh The displayed MAC address is the same MAC address printed on the white sticker placed on the back of the eRIC express Furthermore there are two buttons on the window Query Device and Setup Device Press the Query Device button to display the preconfigured values of the network configuration The values are displayed in the text fields lo cated nearby If necessary adjust the network settings to your needs To save the changes enter an user name and an according password Then press the Setup Device button Authentication To adjust the authentication settings enter your login as a superuser and change your password Super user login Enter the login name of the super user The initial value is super Super user password Enter the current password for the super user This initial value is pass New super user password Enter the new password for the super user New password confirm Re type the new password for the super user 23 Chapter 4 Configuration To close the window and accept the changes press the OK button otherwise press the Cancel button on Windows On a Linux system close the window by the ap propiate button of the window frame Initial Configuration via DHCP Server By default the eRIC express will try to contact a DHCP server in the subnet to which it is physically connected If a DHCP server is found it may provide a valid IP
27. the configured IP address of the eRIC express into your web browser The initial login settings are Table 4 3 Standard User Settings Parameter Value Login super Password pass Changing these settings to user specific values is strongly recommended and can be done on the User Management page see the Section called Users And Groups in Chapter 6 Mouse Keyboard and Video configuration Between the eRIC express and the host there are two interfaces available for trans mitting keyboard and mouse data USB and PS 2 The correct operation of the remote mouse depends on several settings which will be discussed in the following subsec tions eRIC express USB interface To use the USB interface a correct cabling between the managed host and the man aging device is necessary If the managed host has no USB keyboard support in the BIOS and you have connected the USB cable only then you will have no remote 25 Chapter 4 Configuration 26 keyboard access during the boot process of the host Please see the Section called Keyboard Mouse in Chapter 6 for more details eRIC express Keyboard Settings The eRIC express settings for the host s keyboard type have to be correct in order to make the remote keyboard work properly Check the settings in the eRIC express front end See the Section called Keyboard Mouse in Chapter 6 for details Remote Mouse Settings A common problem with KVM devices is the synchronization between th
28. this product uses in part software under GPL licence See Appendix J for the license text This product includes software developed by the University of California Berkeley and its contributors This software is based in part on the work of the Independent JPEG Group This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit http www openssl org Authors Peppercon Team This document was created on 27 January 2006 About the eRIC express The eRIC express provides server management capabilities You can use the eRIC express to manage and monitor components in your servers through a modem or LAN even if your network is down The eRIC express offers a comprehensive hard ware solution for server management Limited Warranty The buyer agrees that if this product proves to be defective Peppercon is only ob ligated to repair or replace this product at Peppercon s discretion according to the terms and conditions of Peppercon s general trading conditions Peppercon shall not vii Preface be held liable for any loss expenses or damage directly incidentally or consequen tially resulting from the use of this product Please see the Warranty Information shipped with this product for full warranty details Limitations of Liability Peppercon shall in no event be held liable for any loss expenses or damages of any kind whatsoever whether direct indirect incidental or consequential w
29. 6 39 39 Remote Console Connection to client 192 168 1 214 closed 01 24 2006 16 39 37 Remote Console Connection to client 192 168 1 214 established 01 24 2006 16 39 24 Authentication User super logged in from IP address 192 168 1 214 01 24 2006 16 39 21 Authentication User jd failed to log in from IP address 192 168 1 214 01 24 2006 16 39 03 Authentication User admin logged in from IP address 192 168 1 214 01 24 2006 16 38 53 Authentication User super logged in from IP address 192 168 1 214 01 24 2006 16 05 08 Remote Console Connection to client 192 168 1 214 closed 01 24 2006 16 05 07 Remote Console Connection to client 192 168 1 214 established 2 Event Log 01 24 2006 16 03 49 Remote Console Connection to client 192 168 1 214 closed 01 24 2006 16 03 34 Remote Console Connection to client 192 168 1 214 established 01 24 2006 16 03 27 Remote Console Connection to client 192 168 1 214 closed AA ANNE ACADA Man nk Dels Ran nk io lid 40 460 4 04 4 lil Figure 6 39 Event Log List Figure 6 39 displays the Event Log list It includes the events that are kept by the eRIC express extended by the event date a short event description and an IP address the request was sent from Chapter 6 Menu Options You may use the text buttons Prev and Next to browse within the data The button Prev displays the previous page with newer log information whereas the button Next switches to the following page w
30. 68 60Hz Undo Changes Figure 5 9 Video Settings Panel 39 Chapter 5 Usage 40 Brightness Controls the brightness of the picture Contrast Controls the contrast of the picture Clock Defines the horizontal frequency for a video line and depends on the video mode Different video card types may require different values here The de fault settings in conjunction with the auto adjustment procedure should be adequate for all common configurations To achieve a better picture quality you may try to change this setting together with the sampling phase Phase Defines the phase for video sampling used to control the display quality together with the setting for sampling clock Horizontal Position Use the left and right buttons to move the picture in horizontal direction while this option is selected Vertical Position Use the left and right buttons to move the picture in vertical direction while this option is selected Reset this Mode Reset mode specific settings to the factory made defaults Reset all Modes Reset all settings to the factory made defaults Save changes Save changes permanently Undo Changes Restore last settings Refresh Video Use this option to refresh the video picture The video data for the Remote Console is updated completely On startup of the Remote Console the eRIC express transmits the entire video pic ture from the remote host Subsequently the parts of the video picture that
31. A oe cese reticere tete Bact e Ere sda lesbos 119 No Liability For Consequential Damages sees 119 J GNU General Public License GPL eee ee eeeee ceste eee ete entente ettet ntn totn 121 K The OpenLDAP Public License eese tenente ntes tnnntntn teneat ton suene ntes 127 vi Preface Copyright Copyright 2004 2006 Peppercon AG All rights reserved Scheringerstr 1 08056 Zwickau Germany This publication contains proprietary information which is protected by copyright No part of this publication may be reproduced transcribed stored in a retrieval sys tem translated into any language or computer language or transmitted in any form whatsoever without the prior written consent of the publisher Peppercon Peppercon acknowledges the following trademarks Intel is a registered trademark of Intel Corporation e Windows 98 Microsoft Windows and Windows NT are trademarks of Microsoft Corporation IBM AT VGA PS 2 and OS 2 are registered trademarks and XT and CGA are trademarks of International Business Machines Corporation Peppercon is a registered trademark of Peppercon AG a Raritan company Zwickau Saxony Germany Other trademarks and trade names may be used in this document to refer to either the entities claiming the marks and names or their products Peppercon disclaims any proprietary interest in trademarks and trade names other than its own The firmware of
32. Allows you to scale down the Remote Console You can still use both mouse and keyboard however the scaling algorithm will not preserve all display details sync i Options 4 Monitor Only 4 Exclusive Access Scaling Ime Mouse Handling 1 50 Local Cursor r 10096 4 Video Settings Scale to fit Refresh Video Soft Keyboard Local Keyboard Hotkeys Encoding Figure 5 7 Remote Console Options Menu Scaling Mouse Handling The submenu for mouse handling offers two options for synchronizing the local and the remote mouse pointer as explained in the Section called Mouse Keyboard and Video configuration in Chapter 4 Fast Sync The fast synchronization is used to correct a temporary but fixed skew ntelligent Sync Use this option if the fast sync does not work or the mouse settings have been changed on the host system Warning This method takes more time than the fast one and requires a correctly adjusted picture To setup the picture you may use either the auto adjustment function or the manual correction in the Video Settings panel Local Cursor Offers a list of different cursor shapes to choose from for the local mouse pointer The selected shape will be saved for the current user and activated the next time this user opens the Remote Console The number of available shapes depends on the Java Virtual Machine a version of 1 2 or higher offers the full list nc Options 4 Monitor Only
33. C SDA Data Not connected Serial SUB D 9 Connector 1 Figure F 3 Serial Connector Table F 4 Serial Connector 1 Pin Assignment Pin Assignment 1 DCD 6 DSR 2 RX 7 RTS 3 TX 8 CTS 4 DTR 9 RI 5 GND Table F 5 Serial Connector 2 Pin Assignment Pin Assignment 1 Not connected 6 Not connected 2 RX 7 Not connected 3 TX 8 Not connected 4 Not connected 9 Not connected 5 GND PS 2 Connector Table F 6 PS 2 Connector 112 USB Appendix F Pin Assignment Pin Assignment Pin Assignment 1 KBD_Data_Host 7 GND 2 KBD_CLK_Host 8 GND 3 Mouse_Data_Host 9 KBD_Data_Dev 4 Mouse_CLK_Host 10 KBD_CLK_Dev 5 5V_Mouse_Host 11 Mouse_Data_Dev 6 5V_KBD_Host 12 Mouse_CLK_Dev Table F 7 USB Connector Pin Assignment Pin Assignment 1 USB PWR 3 USB D 2 USB D 4 USB GND 113 Appendix F Pin Assignment 114 Appendix G Specifications Sizes and Weight Table G 1 eRIC express Specification Attribute Value Height 13mm Width 173 4mm Depth 64 4mm Weight 110g w o replicator cable Power Consumption up to 1A Environment Temperature Table G 2 Temperature Attribute Value Operating 0 C to 55 C 32 F to 131 F Storage 18 C to 70 C 0 4 F to 158 F Humidity Table G 3 Humidity Attribute Value Operating 10 to 90 non condensing Storage 5 to 95 non condensing 115 Appendix G Specifications 116 Appendix H eRIC express Operation Advices This device has to be operated w
34. C express sends a SNMP trap to a specified destination IP address every time a log event occurs If the receiver requires a community string you can set it in the appropriate text field Most of the event traps only contain one descriptive string with all information about the log event Only authentication and host power events have an own trap class that consists of several fields with detailed information about the occurred event To receive this SNMP traps any SNMP trap listener may be used Chapter 6 Menu Options Event Log Assignments You may choose which actions of the eRIC express will be saved in the log file Tick the desired box es and click Apply to confirm your selection Maintenance Device Information v Dj v d Go 2 iB http 192 168 1 161 home asp Back ard pp Reload Home r Device Information Product Name eRIC express Serial Number 001 ADOOF40B88A77 Device IP Address 192 168 1 161 Device MAC Address FE 00 00 50 01 C7 Firmware Version 04 01 00 Firmware Build Number 2707 Firmware Description Standard Edition Hardware Revision OE 2 Device Information View the datafile for support r Connected Users super 192 168 1 214 active Figure 6 37 Device Information This section contains a summary with various information about this eRIC express and its current firmware and allows you to reset the card You may have a look at Figure 6 37 for an example The Data fi
35. Click here for Hel Apply ESE Stored value is equal to the default Figure 6 23 User Console Settings Part 2 Specifies which Remote Console Viewer to use Default Java Virtual Machine JVM Uses the default JVM of your web browser This may be the Microsoft JVM for the Internet Explorer or the Sun JVM if it is configured this way Use of the Sun JVM may also be forced see below Sun Microsystems Java Browser Plugin Instructs the web browser of your administration system to use the JVM of Sun Microsystems The JVM in the browser is used to run the code for the Remote Console window which is actually a Java Applet If you check this box for the first time on your administration system and the appropriate Java plug in is not yet installed on your system it may be downloaded and installed automatically However in order to make the installation possible you still have to answer the according dialogs with yes The download volume is around 11 Mbytes The advantage of downloading Sun s JVM is the usage of a stable and identical JVM across different platforms The Remote Console software is optimized for this JVM version and offers a wider range of functionality when run in SUN s JVM Chapter 6 Menu Options Hint If you are connected over a slow connection to the Internet you can also pre install the JVM on your administration machine Miscellaneous Remote Console Settings Start in Monitor Mode
36. EGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE The names of the authors and copyright holders must not be used in advertising or otherwise to promote the sale use or other dealing in this Software without specific written prior permission Title to copyright in this Software shall at all times remain with copyright holders OpenLDAP is a registered trademark of the OpenLDAP Foundation Copyright 1999 2003 The OpenLDAP Foundation Redwood City California USA All Rights Reserved Permission to copy and distribute verbatim copies of this docu ment is granted 127 Appendix K The OpenLDAP Public License 125
37. ES Ox nc fe Options 4 Monitor Only Exclusive Access Scaling E q ag Mouse Handling QE Ty Ss Local Cursor a 2i 4 Video Settings Refresh Video c Soft Keyboard E Local Keyboard Hotkeys Encoding M PNE F English United States 4 English United Kingdom German Germany German Switzerland French France 4 Italian Italy 4 Japanese Japan 4 Spanish Spain 4 Portuguese Portugal Hebrew Israel 4 Russian Russia 4 Finnish Finland 4 Swedish Sweden 4 Norwegian Norway 2 Danish Denmark 4 French Belgium Dutch Belgium o ESA Mapping Figure 5 11 Soft Keyboard Mapping Local Keyboard Used to change the language mapping of your browser machine running the Re mote Console Applet Normally the applet determines the correct value automati However depending on your particular JVM and your browser settings this is not always possible A typical example is a German localized system that uses a US English keyboard mapping In this case you have to change the Local Keyboard cally setting to the right language manually Hotkeys Opens a list of hotkeys defined before In order to send a registered command to the host system choose the according entry 42 Chapter 5 Usage A confirmation dialog can be added that will be displayed before sending the selected command to the remote host Choose OK to perform the co
38. Engine Reset Device 2 Unit Reset This may take up to a minute Figure 6 41 Unit Reset This section allows you to reset specific parts of the device This involves the both keyboard and mouse the video engine and the eRIC express itself Resetting the card Chapter 6 Menu Options itself is mainly needed to activate a newly updated firmware It will close all current connections to the administration console and to the Remote Console The whole process will take about half a minute Resetting subdevices e g video engine will take some seconds only and does not result in closing connections To reset a certain eRIC express functionality click on the button Reset as displayed in Figure 6 41 97 Chapter 6 Menu Options 98 Appendix A Frequently Asked Questions 1 The remote mouse does not work or is not synchronous First check the VGA connection Both the eRIC express and the local monitor have to support the same video resolution Make sure that your mouse settings match your mouse model i e PS 2 or wheel mouse The mouse model has to be set similarly on both the eRIC express and the Operating System you use on your host In some circumstances the mouse synchronization process could behave incorrectly refer to the Section called Mouse Keyboard and Video configuration in Chapter 4 for further explanation 2 The video quality is bad or the picture is grainy Enter the Remote Console and pr
39. Go 2 iB http 192 168 1 161 home asp Back Reload Home Telnet Console ERIC express Terminal Server c 2000 2002 2 Telnet Console Usage help lt cmd gt lt subcmd gt lt subcmd gt help screen for specified command is printed With no arguments given a table of all commands is printed to the screen The following commands are supported help quit version reset power est gt B Figure 6 3 Telnet Console The eRIC express firmware features a Telnet gateway that enables a user to connect to the eRIC express via a standard Telnet client For connecting to the eRIC express via Telnet protocol you may use a terminal pro gram such as xterm TeraTerm or Putty As an alternative you may also enter the telnet command on the command line or use the Run dialog from the Windows Start Menu As an example you may type the following sequence telnet 192 168 1 22 Replace the IP address by the one that is actually assigned to the eRIC express This will prompt for user name and password in order to log into the device The creden tials that need to be entered for authentication are identical to those of the web inter face That means the user management of the Telnet interface is entirely controlled with the according functions of the web interface Once you have successfully logged into the eRIC express a command line will be presented and you can enter the according management commands I
40. Redirection connection is active the connection will be closed before the appli cation terminates 64 Chapter 6 Menu Options Using the Hide to Tray button the application is hidden but not terminated com pletely That means that an active connection will be kept active until it is closed explicitly You can access the software by its tray icon The tray icon also shows whether a connection is established or not A double click on the icon shows the application window or with a right click you may access a small menu see Figure 6 16 Show Dialog Q QX Exit Figure 6 16 Tray Info Options Virtual Media Options Disable USB Mass Storage if no image is loaded Figure 6 17 USB mass storage option Set this option to disable the mass storage emulation and hide the virtual drive as long as no image file is currently loaded If unset and no file image will be found it may happen that the host system will hang on boot due to changes in the boot order or the boot manager LILO GRUB This case was reported for some Windows versions 2000 XP other OS may not be fully excluded This behaviour depends on the BIOS version used in that machine To set this option press the button Apply Creating an Image Floppy Images UNIX and UNIX like OS To create an image file make use of dd This is one of the original UNIX utilities and is included in every UNIX like OS UNIX Sun Solaris Linux To create a fl
41. Remote Console Control Bar in Chapter 5 Note At first start if the local mouse pointer is not synchronized with the remote mouse pointer press the Auto Adjust Button once Host System Mouse Settings The host s operating system knows various settings for the mouse driver Warning The following limitations do not apply in case of USB and Mouse Type MS Windows 2000 and newer While the eRIC express works with accelerated mice and is able to synchronize the local with the remote mouse pointer there are the following limitations which may prevent this synchronization from working properly Special Mouse Driver There are mouse drivers which influence the synchronization process and lead to desynchronized mouse pointers If this happens make sure you do not use a special vendor specific mouse driver on your host system Windows 2003 Server XP Mouse Settings Windows XP knows a setting named improve mouse acceleration which has to be deactivated Active Desktop If the Active Desktop feature of Microsoft Windows is enabled do not use a plain background Instead use some kind of wallpaper As an alternative you could also disable the Active Desktop completely 27 Chapter 4 Configuration 26 See also the Section called Recommended Mouse Settings for mouse mode recommen dations Navigate your mouse pointer into the upper left corner of the applet screen and move it slightly forth and back Thus t
42. Sets the initial value for the monitor mode By default the monitor mode is dis abled In case you switch it on the Remote Console window will be started in a read only mode Start in Exclusive Access Mode Enables the exclusive access mode immediately at Remote Console startup This forces the Remote Consoles of all other users to close Nobody else can open the Remote Console at the same time again until you disable this feature or log off Mouse Hotkey Allows to specify a hotkey combination which starts either the mouse synchroniza tion process if pressed in the Remote Console or is used to leave the single mouse mode Remote Console Button Keys Button Keys allow simulating keystrokes on the remote system that cannot be gener ated locally The reason for this might be a missing key or just the fact that the local operating system of the Remote Console is unconditionally catching this keystroke already Typical examples are Control Alt Delete on Windows and DOS that is always caught or the key sequence Control Backspace on Linux that can be used for terminating the X Server In order to define a new Button Key or to adjust an existing one have a look at the rules that describe the setting for a key In general the syntax for a key is as follows confirm keycode keycode A term in brackets is optional The star at the end means that you add further keys as often as required for your case The term co
43. acement of the firmware or hard ware that does not meet this Limited Warranty and which is returned to Peppercon with a copy of your receipt Damage due to shipping the products to you is cov ered under this warranty Otherwise warranty does not cover damage due to exter nal causes including accident abuse misuse problems with electrical power servic ing not authorized by Peppercon usage not in accordance with product instructions failure to perform required preventive maintenance and problems caused by use of parts and components not supplied by Peppercon Any replacement hardware will be warranted for the remainder of the original period or thirty 30 days whichever is longer Peppercon will repair or replace products returned to Peppercon s facility To request warranty service you must inform Peppercon within the warranty period If warranty service is required Peppercon will issue a Return Material Authoriza tion Number You must ship the products back to Peppercon in their original or an equivalent packaging prepay shipping charges and insure the shipment or accept the possibility of loss or damage during shipment No Other Warranties To the maximum extend permitted by applicable law Peppercon disclaim all other warranties either express or implied including but not limited to implied war ranties of merchantability and fitness for a particular purpose with regard to the firmware the accompanying written materials and any a
44. ad dress gateway address and net mask Before you connect the device to your local subnet be sure to complete the corresponding configuration of your DHCP server It is recommended to configure a fixed IP assignment to the MAC address of the eRIC express You can find the MAC address on the outside of the shipping box and labeled on the bottom side If this initial configuration does not meet your local requirements use the setup tool to adjust the values to your needs The setup tool can be found on the CD ROM delivered with this package You can follow the procedure described below Initial Configuration via Serial Console 24 To configure the eRIC express via serial interface both a serial port replicator cable and a null modem cable are required Using a serial terminal the eRIC express has a serial line interface rear bracket This connector is compliant with the RS 232 serial line standard To establish a serial connection use a standard NULL Modem cable The serial line has to be configured with the parameters given in Table 4 2 When configuring with a serial terminal reset the eRIC express and immediately press the ESC key You will see some device information and a gt prompt Enter config press Enter and wait for a few seconds for the configuration questions to appear Table 4 2 Serial line parameters Parameter Value Bits second 115200 Data bits 8 Parity no Stop bits 1 Flow control
45. allation ATX Power Reset Additional cables are required in order to enable the remote reset and the remote power functions of the eRIC express The reset power switch has the pin assignment as shown in Figure 3 3 OfO asta Reset cable to front pane OJO RST2 Reset cable to main board Direction towards the he PCI b OJO PWR1 Power cable to front panel the us O je PWR2 Power cable to main board Figure 3 3 eRIC express reset power connection pinout Note On the eRIC express the pin for the power connector is tagged with ATX Intelligent Management Platform Bus Connector IPMB The IPMB connector also known as I2C connector on an IPMI capable motherboard allows direct access to power control functions Connecting the IPMB connector of the eRIC express with such a port using our IPMB cable makes it possible to use the IPMI over IPMB function of the eRIC express Refer to Appendix F for the pin assignment details of the IPMB connector The Set to Default S2D Pins These pins may be used to reset the eRIC express See the Section called Resetting the eRIC express to its Factory Settings in Chapter 4 for a detailed description on how to reset the eRIC express Serial 2 and PS 2 For the usage of these connectors the PS 2 extender 7020043 is required Placing the eRIC express into the Server Disassembling the server In order to install the eRIC express you need to open the host system Detach the host f
46. ame Marketing Dept commonName John Doe emailAddress jd acme com Certificate Upload SSL Certificate File Browse Figure 6 32 SSL Certificate Upload After completing these three steps the eRIC express has its own certificate that is used for identifying the card to its clients Warning If you destroy the CSR on the eRIC express there is no way to get it back In case you deleted it by mistake you have to repeat the three steps as described above Common name This is the network name of the eRIC express once it is installed in the user s network usually the fully qualified domain name It is identical to the name that is used to access the eRIC express with a web browser but without the prefix http In case the name given here and the actual network name differ the browser will pop up a security warning when the eRIC express is accessed using HTTPS Organizational unit This field is used for specifying to which department within an organization the eRIC express belongs Organization The name of the organization to which the eRIC express belongs Locality City The city where the organization is located State Province The state or province where the organization is located 85 Chapter 6 Menu Options 86 Country ISO code The country where the organization is located This is the two letter ISO code e g DE for Germany or US for the U S Challenge Pas
47. ase that the connection cannot be established an unencrypted connection will be used instead If set to Force the applet tries to make an encrypted connection An error will be reported in case the connection establishment fails 83 Chapter 6 Menu Options 84 Certificate File Edit View Go Bookmarks Tabs Help 8 y 5 o0 amp D http 192 168 1 188 home asp Back Reload Home Certificate Signing Request CSR Common name ohnpoe Organizational unit Marketing Det Organization lacME corp Locality City Washington Dc State Province psa Country SO code Us Emal deacmecom ETETA Challenge password es 5 1 Confirm Challenge password ess Key length bits 1024 gt oa Stored value is equal to the default Figure 6 31 Certificate Settings The eRIC express uses the Secure Socket Layer SSL protocol for any encrypted net work traffic between itself and a connected client During the connection establish ment the eRIC express has to expose its identity to a client using a cryptographic certificate Upon delivery this certificate and the underlying secret key is the same for all eRIC express ever produced and certainly will not match the network con figuration that will be applied to the eRIC express cards by its user The certificate s underlying secret key is also used for securing the SSL handshake Hence this is a security risk but far better tha
48. ating that you changed the files and the date of any change b You must cause any work that you distribute or publish that in whole or in part contains or is derived from the Program or any part thereof to be licensed as a whole at no charge to all third parties under the terms of this License c If the modified program normally reads commands interactively when run you must cause it when started running for such interactive use in the most ordinary way to print or display an announcement including an appropriate copyright notice and a notice that there is no warranty or else saying that you provide a warranty and that users may redistribute the program under these conditions and telling the user how to view a copy of this License Ex ception if the Program itself is interactive but does not normally print such an announcement your work based on the Program is not required to print an announcement These requirements apply to the modified work as a whole If identifiable sections of that work are not derived from the Program and can be reasonably considered independent and separate works in themselves then this License and its terms do not apply to those sections when you distribute them as separate works But when you distribute the same sections as part of a whole which is a work based on the Program the distribution of the whole must be on the terms of this License whose permissions for other licensees extend to the entire wh
49. ation or console login Do not use the serial port for any special function use it only for the initial con figuration see Table 4 1 Modem The eRIC express offers remote access using a telephone line in addition to the standard access over the built in Ethernet adapter The modem needs to be con nected to the serial interface of the eRIC express Logically connecting to the eRIC express using a telephone line means nothing else than building up a dedicated point to point connection from your console computer to the eRIC express In other words the eRIC express acts as an Inter net Service Provider ISP to which you can dial in The connection is established using the Point to Point Protocol PPP Before you connect to the eRIC express make sure to configure your console computer accordingly For instance on Win dows based operating systems you can configure a dial up network connection which defaults to the right settings like PPP The Modem Settings panel allows you to configure the remote access to the eRIC express using a modem The meaning of each parameter will be described below The modem settings are part of the serial settings panel Serial line speed The speed with which the eRIC express is communicating with the modem Most of all modems available today will support the default value of 115 200 bps In case you are using an old modem and discovering problems try to lower this speed Modem Init String The initia
50. ccompanying hardware This limited warranty gives you specific legal rights You may have others which vary from state jurisdiction to state jurisdiction No Liability For Consequential Damages To the maximum extent permitted by applicable law in no event shall Peppercon be liable for any damages whatsoever including without limitation special incidental consequential or indirect damages for personal injury loss of business information or any other pecuniary loss arising out of the use of or inability to use this product even if Peppercon has been advised of the possibility of such damages In any case Peppercon s entire liability under any provision of this agreement shall be limited to the amount actually paid by you for the firmware and or hardware Because some states jurisdictions do not allow the exclusion or limitation of liability for consequen tial or incidental damages the above limitation may not apply to you 119 Appendix I Peppercon Warranty Information 120 Appendix J GNU General Public License GPL Version 2 June 1991 Copyright C 1989 1991 Free Software Foundation Inc 59 Temple Place Suite 330 Boston MA 02111 1307 USA Everyone is permitted to copy and distribute verbatim copies of this license document but changing it is not allowed Preamble The licenses for most software are designed to take away your freedom to share and change it By contrast the GNU General Public License is intended to g
51. cond press the button will appear as usual and signalize that the key was sent To send the key combination Ctrl C select the button Ctr1 first The button will change its color Press the button c The following key c in our example will be combined with the previously selected key Both the buttons ct r1 and c are released and the key combination will be sent to the remote system The button ctr1 will appear as normal color change In order to send the key combination Ct r1 F5 three steps have to be done Select the button Ctrl once and the button F5 twice The last press will release both buttons and send the key combination to the remote system In order to send the key combination AltGr Shift F4 four steps are required First select the button AltGr once Second select the button sni t Finally choose the but ton F4 twice The last press will release all the buttons and send the key combination to the remote system ES x Esc F1 F2 F3 F4 F5 Fe F7 FB F9 Ft F11F12 Prn Brk A A ppp qiw elr Llolpit Deen IN tt alsid f a a 15688 US 848 ES C m Bt str t Eni tit ar mrs t g v olola rl St Alt Alt Me Ctrl 4 Ins De Figure 5 10 Soft Keyboard e Show Displays the Soft Keyboard Mapping Used for choosing the according language and country mapping of the Soft Key board 4 Chapter 5 Usage
52. cording password Then press the Setup Device button Authentication To adjust the authentication settings enter your login as a superuser and change your password Super user login Enter the login name of the super user The initial value is super Super user password Enter the current password for the super user This initial value is pass New super user password Enter the new password for the super user New password confirm Re type the new password for the super user To close the window and accept the changes press the OK button otherwise press the Cancel button on Windows On a Linux system close the window by the ap propiate button of the window frame Configuration via Serial Interface To configure the eRIC express via serial interface both a serial port replicator cable and a null modem cable are required available separately Connect the Null Modem Cable to the serial interface with the black connector on the rear side The serial interface needs to be adjusted with the parameters as shown in Table 1 2 Table 1 2 Serial parameters Parameter Value Bits second 115200 Data bits 8 Parity no Chapter 1 The Quick Start Guide Parameter Value Stop bits 1 Flow control none Use a terminal software e g hyperterm or minicom to connect to the eRIC express Reset the eRIC express and immediately press the ESC key You will see some de vice information
53. d Bandwidth Limit The maximum network traffic generated through the eRIC express Ethernet de vice Value in Kbit s Enable Telnet access Set this option to allow accessing the eRIC express using the Telnet gateway see the Section called Telnet Console 79 Chapter 6 Menu Options 80 Enable SSH access Set this option to allow accessing the eRIC express using the Secure Shell SSH protocol Ths SSH console offers the same features as Telnet see the Section called Telnet Console but uses a secure encrypted connection instead Disable Setup Protocol Enable this option to exclude the eRIC express from the setup protocol LAN Interface Settings This entry field displays the current settings for the Ethernet LAN interface of the eRIC express You may choose between auto negotiation and a fixed setting for the Ethernet transceiver settings interface speed and duplex mode in case auto ne gotiation does not work correctly LAN interface speed Depending on your network connection you may select an according speed value for this interface To adjust the interface automatically choose autodetect default value If this selection results in misbehaviour of the interface choose one of other speed options to work with The interface will transmit and receive data with that fixed speed LAN interface duplex mode If necessary you may also select a specific duplex mode The default value is set to aut
54. diately press the ESC key On your screen a com mand prompt gt will be visible Enter the command defaults press the Enter key and wait for a few seconds for the eRIC express to reboot Now you may use the default settings as described in the Section called Initial Configuration Terminal gt defaults Please wait Installing default configuration Hriting configuration data to flash Figure 4 4 Terminal with reset messages 29 Chapter 4 Configuration 30 Chapter 5 Usage Prerequisites The eRIC express features an embedded operating system and applications offering a variety of standardized interfaces This chapter will describe both these interfaces and the way to use them in a more detailed manner The interfaces are accessed using the TCP IP protocol family thus they can be accessed using the built in Ethernet adapter or a modem too The following interfaces are supported HTTP HTTPS Full access is provided by the embedded web server The eRIC express environ ment can be entirely managed using a standard web browser You can access the eRIC express using the insecure HTTP protocol or using the encrypted HTTPS protocol Whenever possible use HTTPS Telnet A standard Telnet client can be used to access an arbitrary device connected to the eRIC express s serial port via a terminal mode SSH The eRIC express also offers SSH Secure Shell access as a secure alternativ
55. e 192 168 5 55 182 168 5 1 Figure 4 2 eRIC express setup tool Linux version Connect the eRIC express to your computer via local network Start the setup tool from the CD ROM on the computer in which the eRIC express is installed Note Configuration via network requires the device to have a valid IP address If your network provides a properly configured DHCP server the eRIC express should be auto Chapter 4 Configuration matically assigned an IP address A window opens as seen in Figure 4 1 on a Windows OS and Figure 4 2 on a Linux OS MAC Address Detection Using the tool for Windows On the upper left corner the MAC address of the eRIC express is displayed To detect the MAC address manually press the button Refresh Devices The displayed MAC address is the same MAC address printed on the white sticker placed on the back of the eRIC express On the lower right corner of the window there are two buttons Query Device and Setup Device Press the Query Device button to display the preconfig ured values of the network configuration The values are displayed in the text fields located above If necessary adjust the network settings to your needs To save the changes enter an user name and an according password Then press the Setup Device button Using the Linux tool On the top of the window the MAC address of the device is displayed To detect the MAC address manually press
56. e Single Double Mouse Mode A P Switches between the Single Mouse Mode where only the remote mouse pointer is visible and the Double Mouse Mode where remote and local mouse pointers are visible and need to be synchonized Single Mouse Mode is only available if using SUN JVM 1 4 or higher Options STEHEN To open the Options menu click on the button Options See the Section called Remote Console Options for a detailed description of the available options for the eRIC express Remote Console Options To open the Options menu click on the button Options nx imc R Options 4 Monitor Only 4 Exclusive Access Scaling Mouse Handling Pr Local Cursor Sa 4 Video Settings Refresh Video Soft Keyboard Local Keyboard Hotkeys Encoding Figure 5 6 Remote Console Options Menu A description of the options follows Monitor Only Toggles the Monitor Only filter on or off If the filter is switched on no remote console interaction is possible The remote screen can be viewed only Exclusive Access If a user has the appropriate permission he can force the Remote Consoles of all other users to close No one can open the Remote Console at the same time again until this user disables the exclusive access or logs off A change in the access mode is also visible in the status line See the Section called Remote Console Status Line for more information 37 Chapter 5 Usage 38 Scaling
57. e 5 1 Standard User Settings Parameter Value Login super Password pass Warning Please make sure to change the super user password immediately after you have installed and accessed your eRIC express for the first time Not changing the pass phrase for the super user is a severe security risk and might result in unauthorized access to the eRIC express and to the host system including all possible consequences Navigation Having logged into the eRIC express successfully the main page of the eRIC express appears see Figure 5 3 This page consists of three parts each of them contains spe cific information The buttons on the upper side allow you to navigate within the front end see Table 5 2 for details The lower left frame contains a navigation bar and allows you to switch between the different sections of the eRIC express Within the right frame task specific information is displayed that depends on the section you have chosen before 33 Chapter 5 Usage gt INN IN cx File Edit View Go Bookmarks Tabs Help v D v Q Go 2 iB http 192 168 1 161 home asp Back F ard top Reload Home rRemote Console Preview Click to open Desktop size 800 x 600 y Internal Power Control Server Power Status On E AA Figure 5 3 Main page Table 5 2 Buttons from the front end Return to the main page of the eRIC express Open the eRIC express Remote Console Exit from t
58. e a virtual disc drive on the remote computer With Drive Redirection you do not have to use an image file but may work with a drive from your local computer on the remote machine The drive is hereby shared over a TCP network connection Devices such as floppy drives hard discs CD ROMs and other removable devices like USB sticks can be redirected It is even possible to enable a write support so that for the remote machine it is possible to write data to your local disc e 2 n http 192 168 1 161 h 7 Back Reload Home D Pill fnome asp Active Image No disk emulation set Drive Redirection Drive Redirection allows you to share your local drive floppy CD ROM removable disks and harddisks with the remote system Drive Redirection FF Disable Drive Redirection v Force read only connections Apply Reset to defaults Stored value is equal to the default Figure 6 11 Drive Redirection 59 Chapter 6 Menu Options 60 Please note that Drive Redirection works on a level which is far below the operating system That means that neither the local nor the remote operating system is aware that the drive is currently redirected actually This may lead to inconsistent data as soon as one of the operating systems either from the local machine or from the remote host is writing data on the device If write support is enabled the remote computer might damage the data and the file system o
59. e local and remote mouse cursors The eRIC express addresses this situation with an intelligent synchronization algorithm There are three mouse modes available on the eRIC ex press Auto Mouse Speed The automatic mouse speed mode tries to detect the speed and acceleration set tings of the host system automatically See the section below for a more detailed explanation Fixed Mouse Speed This mode just translates the mouse movements from the Remote Console in a way that one pixel move will lead to n pixel moves on the remote system This parameter n is adjustable with the scaling It should be noted that this works only when mouse acceleration is turned off on the remote system Single Double Mouse Mode This mode is described in the Section called Single and Double Mouse Mode Auto Mouse Speed and Mouse Synchronization The automatic mouse speed mode performs the speed detection during mouse syn chronization Whenever the mouse does not move correctly there are two ways for re synchronizing local and remote mouse Fast Sync The fast synchronization is used to correct a temporary but fixed skew Choose this option from the Remote Console Options menu entry Mouse Handling If defined you may also press the mouse synchronization hotkey sequence see the Section called Remote Console Control Bar in Chapter 5 for details Intelligent Sync If the Fast Sync does not work or the mouse settings have been changed on the host sys
60. e to Telnet The primary interface of the eRIC express is the HTTP interface This is covered ex tensively in this chapter Other interfaces are addressed in subtopics In order to use the Remote Console window of your managed host system the browser has to come with a Java Runtime Environment version 1 1 or higher If the browser has no Java support such as on a small handheld device you are still able to maintain your remote host system using the administration forms displayed by the browser itself Important We recommend to install a Sun JVM 1 4 For an insecure connection to the eRIC express we can recommend the following web browsers Microsoft Internet Explorer version 5 0 or higher on Windows 98 Windows ME Windows 2000 and Windows XP Netscape Navigator 7 0 Mozilla 1 6 and Mozilla Firefox on Windows 98 Windows ME Windows 2000 Windows XP Linux and other UNIX like Operating Systems In order to access the remote host system using a securely encrypted connection you need a browser that supports the HTTPS protocol Strong security is only assured by using a key length of 128 Bit Some of the old browsers do not have a strong 128 Bit encryption algorithm Using the Internet Explorer open the menu entry and Info to read about the key length that is currently activated The dialog box contains a link that leads you to 31 Chapter 5 Usage information on how to upgrade your browser to a state of the art encryp
61. eRIC express Installation and User Guide ul PEPPERCON a Raritan company eRIC express Installation and User Guide Copyright 2005 2006 Peppercon AG a Raritan company Zwickau Saxony Germany Based on Firmware 04 01 00 Last updated on 27 January 2006 Document ID p ericx 00en manualv6 Table of Contents Preface eed etes es enterado etae ine i Lee roseo TERR RAN vii Copyright siete hee pes ente d Hee etd re vetet dte vii Aboutthe eRIC xpress 2 r ee netten ten stipendi ere eve terae teet diga vii Limited Warranty eere Ritt petiere eerte vii Limitations of Liability eese eene enne viii Technical Supports yisi raei anisa dove ite eie noire ren erlebte viii 1 The Quick Start Guide reete Inte eon eure tesi re eene dede eoe Hin Da eoa eae Rene suce e dan 1 Mounting iiiter cente ee tertio b ela irte tet reto s 1 Initial Network Configuration sese ee eee eee nene 4 eRIC express Setup LOO css recte ettet ertet ee rere rete read 4 Main WINDOW eret htt p ee te AS EE 4 MAC Address Detection eec teet Retard eese eren exa 5 Authentication cb eene entire emet hie 6 Configuration via Serial Interface sss eee 6 Web Interface eet ecc eve dee ete ne ibo dt ere ioc creant ed 7 The Remote Console eese eene a nnns sse rn nenne inns eun 7 2 Introd ction diia 9 Introducir siria 9 Feat tresa oiiita e iia 9 eRIC express System Components
62. ess the Auto Adjust button see the Section called Remote Console Control Bar in Chapter 5 to adjust the eRIC express s video input parameters to the correct values 3 Login on the eRIC express fails Verify both your user login and your password By default the user super has the password pass Moreover your web browser has to be configured to accept cookies 4 The Remote Console window of the eRIC express does not open A firewall may prevent the access to the Remote Console The TCP ports 80 for HTTP and 443 for both HTTPS and REB have to be open the server providing the firewall has to accept incoming TCP connections on these ports 5 Remote console is unable to connect and displays a timeout error Have a look on your hardware If there is a proxy server between the eRIC express and your host then you may not be able to transfer the video data using RFB Estab lish a direct connection between the eRIC express and the client Furthermore check the settings of the eRIC express and choose a different server port used for RFB transfer If you use a firewall then check the according port for accepting connections You may restrict these connections for the IP addresses used by the eRIC express and your client 6 No connection can be established to the eRIC express Have a look on your hardware Is the eRIC express attached to a power supply Ver ify your network configuration IP address router You may
63. ew th A ex MP Event Log Assignments Event List Board Message Y Security Remote Console v Host Control F Authentication 4 en AA Stored value is equal to the default Figure 6 36 Event Log Important events like a login failure or a firmware update are logged to a selection of logging destinations see Figure 6 36 Each of those events belong to an event group which can be activated separately The common way to log events is to use the internal log list of the eRIC express To show the log list click on the item Event Log from the section Maintenance In the Event Log Settings you can choose how many log entries are shown on each page Furthermore you can clear the log file here 91 Chapter 6 Menu Options 92 Event Log Targets List logging enabled To log events you may use the internal log list of the eRIC express To show the log list click on Event Log on the Maintenance page Since the eRIC express s system memory is used to save all the information the maximum number of possible log list entries is restricted to 1 000 events Every entry that exceeds this limit overrides the oldest one automatically Warning If the reset button on the HTML frontend is used to restart the eRIC express all logging information is saved permanently and is available after the eRIC express has been started If the eRIC express loses power or a hard reset is performed al
64. guration DHCP gt p Preferred host name DHCP only ea S IP address fi 168 1 1 Subnet mask 255 255 2550 1 S Gateway IP address 192 168 1 1 Primary DNS server IP address 5216811 Secondary DNS server IP address m Network Miscellaneous Settings Remote Console amp HTTPS port Tc HTTP port go TELNET pon 23 SSH port p2 T 2 Network Bandwidth Limit kbit s Enable TELNET access Enable SSH access Disable Setup Protocol LAN Interface Settings Current LAN interface parameters autonegotiation on 100 Mbps full duplex link ok LAN interface speed Autodetect x LAN interface duplex mode Autodetect x mur TI Reset to defaults Stored value is equal to the default Figure 6 27 Network Settings Warning The initial IP configuration is usually done directly at the host system using the special procedure described in Table 4 1 Warning Changing the network settings of the eRIC express might result in los ing connection to it In case you change the settings remotely make sure that all the values are correct and you still have an option to ac cess the eRIC express Basic Network Settings IP auto configuration With this option you can define if the eRIC express should fetch its network settings from a DHCP or BOOTP server For DHCP select dhcp and for BOOTP Chapter 6 Menu Options select bootp accordingly If you choose none then IP auto c
65. gure 6 12 Main View Specify the parameters of the network connection see Figure 6 12 Device This is the address either the DNS name or the IP address of the eRIC express you would like to connect to Port This is the network port By default eRIC express uses the remote console port 443 here You may change this value if you have changed the remote console port in your eRIC express s network settings Secure Connection Enable this box to establish a secure connection via SSL This will maximize the security but may reduce the connection speed 61 Chapter 6 Menu Options 62 Drive Selection Drive Redirection Connection Parameters Device my lara A v Port 443 ecure Connection Allow Write Support EXPERIMENTAL DANGEROUS Caution This might destroy all data on the shared medial Note The whole drive is redirected here If you redirect a local hard disk with more than one partition all partitions of the drive will be available on the remote computer Device Authentication Username user Password eeee B redirectable drives found Figure 6 13 Selecting the desired drive Select the drive you would like to redirect All available devices drive letters are shown here Please note that the whole drive is shared with the remote computer not only one partition If you have a hard disc with more than one partition all drive letters that belong to this disc will be red
66. h the Dynamic DNS Server Check time The eRIC express card registers itself in the Dynamic DNS server at this time Check interval This is the interval for reporting again to the Dynamic DNS server by the eRIC express Warning The eRIC express has its own independent real time clock Make sure the time setting of the eRIC express is correct see the Section called Date And Time Chapter 6 Menu Options Security File Edit View Go Bookmarks Tabs Help gt x 2 a http 192 168 1 188 home asp Back Reload Home Encryption Settings Force HTTPS for Web access KVM Encryption off Try Force Apply Reset to defaults Stored value is equal to the default 2 Security Figure 6 30 Device Security Encryption Settings Force HTTPS If this option is enabled access to the web front end is only possible using a HTTPS connection The eRIC express will not listen on the HTTP port for in coming connections In case you want to create your own SSL certificate that is used to identify the eRIC express refer to the Section called Certificate KVM encryption This option controls the encryption of the RFB protocol RFB is used by the Re mote Console to transmit both the screen data to the administrator machine and keyboard and mouse data back to the host If set to Off no encryption will be used If set to Try the applet tries to make an encrypted connection In c
67. he eRIC express comes as a regular PCI card and is shipped with an eRIC express Board with PCI bracket an external power supply PEPPERCON SA 051A5F 12 a cord for power supply a VGA USB system cable a 3 cable bag power reset IBMB cable a Null Modem cable alow profile bracket an Installation and User Manual on a CD ROM a Quick Start Guide Available separately optional a video splitter for local console 7020042 a PS 2 and COM 2 extender When the Server is up and running 10 The eRIC express gives you full control over the remote server The Management Console allows you to access the remote server s graphics keyboard and mouse and to send special commands to the server You can also perform periodic maintenance of the server Using the Console Redirec tion Service you can do the following Reboot the system a graceful shutdown Watch the boot process Boot the system from a separate partition to load the diagnostic environment e Run special diagnostic programs Chapter 2 Introduction When the Server is dead Obviously fixing hardware defects is not possible using a remote management de vice Nevertheless the eRIC express gives the administrator valuable information about the type of a hardware failure Serious hardware failures can be categorized into five different categories with dif ferent chances to happen Table 2 1 Hardware failures Category Probability Hard disk fai
68. he eRIC express front end Warning If there is no activity for half an hour the eRIC express will log you out automatically A click on one of the links will bring you back to the login screen Logout from the eRIC express This link logs out the current user and presents a new login screen Please note that 34 Chapter 5 Usage an automatic logout will be performed in case there is no activity for half an hour The Remote Console General Description The Remote Console is the redirected screen keyboard and mouse of the remote host system that the eRIC express controls Figure 5 4 Remote Console The Remote Console window is a Java Applet that tries to establish its own TCP connection to the eRIC express The protocol that is run over this connection is neither HTTP nor HTTPS but RFB Remote Frame Buffer Protocol Currently RFB tries to establish a connection to port 443 Your local network environment has to allow this connection to be made i e your firewall and in case you have a private internal network your NAT Network Address Translation settings have to be configured accordingly In case the eRIC express is connected to your local network environment and your connection to the Internet is available using a proxy server only without NAT being configured the Remote Console is very unlikely to be able to establish the according connection This is because today s web proxies are not capab
69. he mouse will be resynchronized If resynchronizing fails disable the mouse acceleration and repeat the procedure Single and Double Mouse Mode The information above applies to the Double Mouse Mode where remote and local mouse pointers are visible and need to be synchronized The eRIC express also fea tures another mode the Single Mouse Mode where only the remote mouse pointer is visible Activate this mode in the Remote Console see the Section called Rermote Console Control Bar in Chapter 5 and click into the window area The local mouse pointer will be hidden and the remote one can be controlled directly To leave this mode it is necessary to define a mouse hotkey in the Remote Console Settings Panel Press this key to free the captured local mouse pointer Recommended Mouse Settings For the different operating systems we can give the following advice MS Windows NT4 NT4 supports PS 2 only Please choose the options PS 2 mouse and Auto Mouse Speed MS Windows 2000 2003 XP all versions In general we recommend the usage of a mouse via USB Choose USB without Mouse Sync For a PS 2 mouse choose Auto Mouse Speed For XP disable the option enhance pointer precision in the Control Panel Note The remote mouse is always synchronized with the local mouse if selecting the option MS Windows 2000 or newer SUN Solaris Adjust the mouse settings either via xset m 1 or use the CDE Control Panel to set the mouse to 1 1 n
70. her the filter level the more information is filtered from the transferred video picture see the Section called Video in Chapter 6 for details and the data rate is reduced Using the eRIC express with low bandwidth The network connection of the eRIC express has an important influence on the time between two single video pictures On a connection with low bandwidth it takes longer to transfer the video data from the eRIC express to the Remote Console on the local host If the remote screen has changed a new picture is sent 47 Chapter 5 Usage 46 In terms of transfer time there is no difference between text screens and screens in graphics mode The video picture is taken as graphics data no matter what the screen looks like and which video mode is chosen In terms of transferred data there can be an improvement The compression plays an important role here You can choose a compression level from the sub menu Com pression in the Options menu of the Remote Console Please note that the video will be compressed on the eRIC express transferred to the Remote Console and unpacked in a Java environment Depending on the remote host and on the local machine this procedure may take some time and may result in an slowly updated picture in the Remote Console To improve the speed you may also set the picture quality in the Remote Console to either 8 bit or even to grayscale Due to less video data to be processed this is likely to be more
71. hether aris ing from the design or use of this product or the support materials provided with the product No action or proceeding against Peppercon may be commenced more than two years after the delivery of the product to the buyer Technical Support If you need help installing configuring or running the eRIC express call your Pep percon OEM or VAD Technical Support representative We invite you to access the Peppercon s Web site http www raritan com There you shall find all modifications made after the editorial deadline You may also contact us via email to lt tech raritan com gt viii Chapter 1 The Quick Start Guide Mounting Mount the eRIC express into a free PCI slot Connect the internal cables cable colour serial 1 serial 1 serial 2 PS 2 Ethernet IPMB ADC lee Video e e PWR1 eje Vid REN PENES UN Figure 1 1 eRIC express internal connectors There are two options to enable reset power a IPMI over IPMB If your system supports IPMI over IPMB use the enclosed IPMB cable as seen on the picture below Connect the IPMB cable either to the three or four pin connector if available on the motherboard A y 4 Figure 1 2 IPMB cable Chapter 1 The Quick Start Guide Figure 1 3 IPMB connector b If there are separate pins for the reset and power switch connectors on the motherboard refer to the motherboard manual to find the right connector
72. icense and any other pertinent obligations then as a consequence you may not distribute the Program at all For example if a patent license would not permit royalty free redis tribution of the Program by all those who receive copies directly or indirectly through you then the only way you could satisfy both it and this License would be to refrain entirely from distribution of the Program If any portion of this section is held invalid or unenforceable under any particular circumstance the balance of the section is intended to apply and the section as a whole is intended to apply in other circumstances It is not the purpose of this section to induce you to infringe any patents or other property right claims or to contest validity of any such claims this section has the sole purpose of protecting the integrity of the free software distribution system which is implemented by public license practices Many people have made generous contri butions to the wide range of software distributed through that system in reliance on 123 Appendix J GNU General Public License GPL 124 consistent application of that system it is up to the author donor to decide if he or she is willing to distribute software through any other system and a licensee cannot impose that choice This section is intended to make thoroughly clear what is believed to be a conse quence of the rest of this License 8 If the distribution and or use of the Program is rest
73. ile several users are accessing the eRIC express simultaneously The standard color depth is 16 Bit 65536 colors The other color depths are in tended for slower network connections in order to allow a faster transmission of data Therefore compression level 0 no compression uses only 16 Bit color depth At lower bandwidths only 4 Bit 16 colors and 2 Bit 4 gray scales are recommended for typical desktop interfaces Photo like pictures have best re sults with 4 Bit 16 gray scales 1 Bit color depth black white should only be used for extremely slow network connections 71 Chapter 6 Menu Options 72 Remote Console Type File Edit View Go Bookmarks Tabs Help Y gt Q Ge 2 iO http 192 168 1 161 home asp Back onward p Reload Home r Remote Console Type Default Java VM Sun Microsystems Java Browser Plugin If you do not have the Java Browser Plugin already installed on your system this option will cause downloading of around 11 MByte Plugin code The Plugin will enable extended Remote Console functionality r Miscellaneous Remote Console Settings Start in Monitor Mode FF Start in Exclusive Access Mode r Mouse Hotkey Hotkey lalt Fi2 E Used for fast mouse synchronization in Double Mouse mode and to free the grabbed mouse in Single Mouse mode Click here for Help p Remote Console Button Keys Key Definition Name Button Key 1 ctrl Alt Delete A ma
74. independent of the present state of the server s operating sys tem As a system administrator you have entire control and location independent re mote access to react upon both critical incidents and cases of necessary maintenance Figure 2 1 eRIC express Features The eRIC express defines a new class of remote access devices It combines digital remote access via IP networks with comprehensive and integrated system manage ment The eRIC express offers convenient remote KVM access and control via LAN or In ternet It captures digitizes and compresses video and transmits it with keyboard and mouse signals to and from a remote computer Remote access and control soft ware runs on its embedded processors only but not on mission critical servers so that there is no interference with server operation or impact on network performance Chapter 2 Introduction Furthermore the eRIC express offers additional remote power management with the help of optional available devices Features of the eRIC express are KVM keyboard video mouse access over IP or analog telephone line No impact on server or network performance e Automatically senses video resolution for best possible screen capture High performance mouse tracking and synchronization Port to connect a user console for direct analogous access to KVM device Local Mouse suppression only when using SUN s Java Virtual Machine eRIC express System Components T
75. ion Apply Reset to defaults Stored value is equal to the default 2 Date Time Figure 6 35 Date and Time 89 Chapter 6 Menu Options 90 This link refers to a page where the internal realtime clock of the eRIC express can be set up see Figure 6 35 You have the possibility to adjust the clock manually or to use a NTP time server Without a time server your time setting will not be persistent so you have to adjust it again after the eRIC express loses power for more than a few minutes To avoid this you can use a NTP time server which sets up the internal clock automatically to the current UTC time Because NTP server time is always UTC there is a setting that allows you to set up a static offset to get your local time Warning There is currently no way to adjust the daylight saving time automati cally So you have to set up the UTC offset twice a year properly to the local rules of your country Event Log Chapter 6 Menu Options e gt Back Reload Home File Edit View Go Bookmarks Tabs Help iB http 192 168 1 188 home asp Event Log Targets Y List Logging Enabled Entries shown per page 20 Clear internal log FF NFS Logging Enabled NFS Server AAA i NFS Share NFS Log File I SMTP Logging Enabled SMTP Server Receiver Email Address e Sender Email Address E SNMP Logging Enabled Destination IP 2 Community g lic to vi
76. irected The Refresh button may be used to regenerate the list of drive letters especially for an USB stick Chapter 6 Menu Options Write Support Drive Redirection Connection Parameters Device my lara Drive A iv Port 443 Secure Connection Allow Write Support EXPERIMENTAL DANGEROUS Caution This might destroy all data on the shared media Note The whole drive is redirected here If you redirect a local hard disk with more than one partition all partitions of the drive will be available on the remote computer Device Authentication Username user Password eese B redirectable drives found Figure 6 14 Selecting write support This feature may be enabled here Write support means that the remote computer is allowed to write on your local drive As you can imagine this is very dangerous If both the remote and the local system try to write data on the same device this will certainly destroy the file system on the drive Please use this only when you exactly know what you are doing 63 Chapter 6 Menu Options Device Authentication Drive Redirection ao Connection Parameters Device my lara Drive A iv Port 443 Secure Connection Allow write Support EXPERIMENTAL DANGEROUS Caution This might destroy all data on the shared media Note The whole drive is redirected here If you redirect a local hard disk with more than one parti
77. isite for the remote power reset button to work is a correct installation of the eRIC express Intelligent Platform Management Interface IPMI The eRIC express is capable of controlling the power status of an IPMI enabled host system See the Section called Intelligent Platform Management Interface IPMI for con figuration instructions If the eRIC express is configured to act as an IPMI client the Remote Power Control page will show three buttons Power On Sends an IPMI Power On command to the Baseboard Management Controller BMC Power Off Sends an IPMI Power Off command to the BMC Reset Sends an IPMI Hard Reset command to the BMC IPM 220 L external power switch The IPM 220 L Inline Power Module is a serial controlled power switch that is installed between the host system s main power cord and the electrical outlet It is used to power cycle the system to recover from a hard lock up i e if the system is no longer responding to network connections or keyboard input If the eRIC express s serial port see the Section called Serial Settings is configured to control an IPM 220 L the web interface will show three buttons Power On Switch the host system s main power on Power Off Switch the host system s main power off Get State Refresh the power status indicator 51 Chapter 6 Menu Options 52 Telnet Console File Edit View Go Bookmarks Tabs Help v T d
78. ith older log information Update Firmware gt ID oa E ile Edit View Go Bookmarks Tabs Help m Q B 1 E y EMT c iB http 192 168 1 188 home asp Go Firmware Upload Firmware File Browse SA 2 Update Firmware t Figure 6 40 Update Firmware The eRIC express is a complete standalone computer The software it runs is called the firmware The firmware of the eRIC express can be updated remotely in order to install new functionality or special features A new firmware update is a binary file which will be sent to you by email If the firmware file is a compressed file with suffix zip you have to unzip it before you can proceed In order to extract the archive you may use WinZip from http www winzip com for Windows OS or a tool named unzip that might be already provided in your OS UNIX Linux OS X Before you can start updating the firmware of your eRIC express the new and uncom pressed firmware file has to be accessible on the system that you use for connecting to the eRIC express Updating the firmware is a three stage process Firstly the new firmware file is uploaded onto the eRIC express In order to do that you need to select the file on your local system using the button Browse of the Upload Firmware panel see Figure 6 40 Then click Upload to transfer the previously selected file from your local file system onto the eRIC express Once the firmware file ha
79. ith the provided power supply only PEPPERCON SA 051A5F 12 The use of other power supplies voids the product liability of the manufacturer If the power supply shows a malfunction it must not be opened In stead a request a replacement from the manufacturer or the vendor The power cord of the power supply is the point of junction to the supply network AC 230 V Therefore both the power supply and the socket have to be easily accessible to disconnect them quickly if it is necessary 117 Appendix H eRIC express Operation Advices 118 Appendix I Peppercon Warranty Information Limited Warranty Peppercon AG a Raritan company Zwickau Saxony Germany Peppercon manufactures its hardware products from parts and components that are new or equivalent to new in accordance with industry standard practices Peppercon war rants that the hardware products including the firmware will be free from defects in materials and workmanship under normal use Any implied warranties on the Pep percon firmware and hardware are limited to 24 months respectively beginning on the date of invoice Some states jurisdictions do not allow limitations on duration of an implied warranty so the above limitation may not apply to you Additionally Peppercon grants a special warranty for 6 month Customer Remedies Peppercon s entire liability and exclusive remedy shall be at Peppercon s option ei ther a return of the price paid or b repair or repl
80. l logging data will be lost To avoid this use one of the log methods described below NFS Logging enabled Define a NFS server where a directory or a static link has to be exported to in order to write all logging data to a file that is located there To write logging data from more than one eRIC express devices to only one NFS share you have to define a file name that is unique for each device When you change the NFS set tings and press the button Apply the NFS share will be mounted immediately That means the NFS share and the NFS server must be filled with valid sources or you will get an error message Warning In contrast to the internal log file on the eRIC express the size of the NFS log file is not limited Every log event will be appended to the end of the file so it grows continuously and you may have to delete it or move it away from time to time SMTP Logging enabled With this option the eRIC express is able to send Emails to an address given by the Email address text field in the Event Log Settings These mails contain the same description strings as the internal log file and the mail subject is filled with the event group of the occurred log event In order to use this log destination you have to specify a SMTP server that has to be reachable from the eRIC express device and that needs no authentication at all lt serverip gt lt port gt SNMP Logging enabled If this is activated the eRI
81. lar user you may not have these per missions You should either login as a system administrator or as root on UNIX systems or ask your system administrator for help to complete this task Windows 2000 XP Open the Explorer navigate to the directory or share and press the right mouse button to open the context menu Select Sharing to open the configuration dialog see Figure 6 9 57 Chapter 6 Menu Options Documents Program Files Local Disk C and Settings File Folder Modified 3 11 2005 1 14 PM Attributes normal storage Properties Figure 6 10 Share configuration dialog 58 Chapter 6 Menu Options Adjust the settings for the selected directory Activate the selected directory as a share Select Share this folder Choose an appropriate name for the share You may also add a short descrip tion for this folder input field Comment f necessary adjust the permissions button permissions Click OK to set the options for this share UNIX and UNIX like OS UNIX Solaris Linux If you like to access the share via SAMBA SAMBA has to be set up properly You may either edit the SAMBA configuration file etc samba smb conf or use the Samba Web Administration Tool SWAT or WebMin to set the correct parame ters For additional options see the Section called Options for details Drive Redirection The Drive Redirection is another possibility to us
82. le connector M male connector Figure 1 5 eRIC express video splitter 2 Connect the USB plug with one of the host s own USB connectors 3 Connect the Ethernet jack to a hub or switch using a UTP 5 cable if required 4 If needed connect your external power supply available separately to the eRIC express The LED on the processor module indicates that the eRIC ex press card is functioning properly Chapter 1 The Quick Start Guide Initial Network Configuration Initially the eRIC express network interface is configured with the parameters shown in Table 1 1 Table 1 1 Initial Network Configuration Parameter Value IP auto configuration DHCP IP address a Netmask 255 255 255 0 Gateway none IP access control none Warning Ifthe DHCP connection fails on boot up the eRIC express will not have an IP address If this initial configuration does not meet your local requirements use the setup tool to adjust the values to your needs The setup tool can be found on the CD ROM delivered with this package You can follow the procedure described below eRIC express Setup Tool The setup tool is used to determine the IP address assigned to the eRIC express by the DHCP server or to change the device s initial network configuration Main Window 2 Device Setup xj r Device r Network Configuration Device MAC address MONTAN IP auto configuration None DHCP C BOOTP
83. le for support allows you to download the eRIC express data file with specific support information This is an XML file with certain customized support information like the serial number etc You may send us this information together with a support request It will help us to locate and solve your reported problem 93 Chapter 6 Menu Options 94 Connected Users test 62 238 0 39 active test 80 145 25 183 26 min idle test 212 183 10 29 20 min idle test 62 153 241 228 RC exclusive active Host IP address User activity Connected user s Remote Console opened in exclusive mode Figure 6 38 Connected Users Figure 6 38 displays the eRIC express activity From left to right the connected user s its IP address from which host the user comes from and its activity status is dis played RC indicates that the Remote Console is open If the Remote Console is opened in exclusive mode the term exclusive is added For more information about this option see the Section called Remote Console Control Bar in Chapter 5 To display the user activity the last column is used It contains either the term active for an active user or the according idle time for an inactive user Event Log gt A O File Edit View Go Bookmarks Tabs Help v gt y Ge 2 iB http 192 168 1 188 home asp Go Back Reload Home Event Log Prev Next Date Event Description 01 24 2006 1
84. le of relaying the RFB protocol In case of problems please consult your network administrator in order to provide an appropriate network environment Main Window Starting the Remote Console opens an additional window It displays the screen con tent of your host system The Remote Console will behave exactly in the same way as if you were sitting directly in front of the screen of your remote system That means keyboard and mouse can be used in the usual way However be aware of the fact that 35 Chapter 5 Usage 36 the remote system will react to keyboard and mouse actions with a slight delay The delay depends on the bandwidth of the line which you use to connect to the eRIC express With respect to the keyboard the very exact remote representation might lead to some confusion as your local keyboard changes its keyboard layout according to the remote host system If you use a German administration system and your host sys tem uses a US English keyboard layout for instance special keys on the German keyboard will not work as expected Instead the keys will result in their US English counterpart You can circumvent such problems by adjusting the keyboard of your remote system to the same mapping as your local one The Remote Console window always tries to show the remote screen with its optimal size That means it will adapt its size to the size of the remote screen initially and after the screen resolution of the remote scree
85. legal permission to copy distribute and or modify the software Also for each author s protection and ours we want to make certain that everyone understands that there is no warranty for this free software If the software is modi fied by someone else and passed on we want its recipients to know that what they have is not the original so that any problems introduced by others will not reflect on the original authors reputations Finally any free program is threatened constantly by software patents We wish to avoid the danger that redistributors of a free program will individually obtain patent licenses in effect making the program proprietary To prevent this we have made it clear that any patent must be licensed for everyone s free use or not licensed at all The precise terms and conditions for copying distribution and modification follow GNU GENERAL PUBLIC LICENSE TERMS AND CONDITIONS FOR COPYING DISTRIBUTION AND MODIFICA TION 0 This License applies to any program or other work which contains a notice placed by the copyright holder saying it may be distributed under the terms of this Gen eral Public License The Program below refers to any such program or work and a work based on the Program means either the Program or any derivative work under copyright law that is to say a work containing the Program or a portion of it either verbatim or with modifications and or translated into another language He
86. lization string used by the eRIC express to initialize the modem The default value will work with all modern standard modems directly con nected to a telephone line In case you have a special modem or the modem is connected to a local telephone switch that requires a special dial sequence in order to establish a connection to the public telephone network you can change this setting by giving a new string Refer to the modem s manual about the AT command syntax Modem server IP address This IP address will be assigned to the eRIC express itself during the PPP handshake Since it is a point to point IP connection virtually every IP ad dress is possible but you must make sure that it is not interfering with the IP settings of the eRIC express and your console computer The default value will work in most cases Modem client IP address This IP address will be assigned to your console computer during the PPP handshake Since it is a point to point IP connection virtually every IP ad dress is possible but you must make sure that it is not interfering with the IP settings of the eRIC express and your console computer The default value will work in most cases Passthrough access to serial port via Telnet SSH Using this option it is possible to connect an arbitrary device to the serial port and access it assuming it provides terminal support via Telnet or SSH Select the appropriate options for the serial port and use the Telnet Console or
87. llowing command dd if dev cdrom of tmp cdrom image dd reads the entire disc from the device dev cdrom and saves the output in the spec ified output file tmp cdrom image Adjust both parameters exactly to your needs input device etc Chapter 6 Menu Options MS Windows To create the image file use your favourite CD imaging tool Copy the whole contents of the disc into one single ISO image file on your harddisk For example with Nero you choose Copy and Backup Then navigate to the Copy Disc section Select the CD ROM or DVD drive you would like to create an ISO image from Specify the filename of the ISO image and save the CD ROM content in that file oor m Burn Image to Disc Back up Files ef Back up Hard Drive Restore Backups Schedule Backups Figure 6 19 Nero selection dialog 67 Chapter 6 Menu Options User Management Change Password File Edit View Go Bookmarks Tabs Help v gt 2 io http 192 168 1 188 home asp Forward Reload Home Change Password New Password Confirm New Password Change Password Figure 6 20 Set password To change your password enter the new password in the upper entry field Retype the password in the field below Click Apply to submit your changes 68 Chapter 6 Menu Options Users And Groups File Edit View Go Bookmarks Tabs Help e J Y Back Reload Home D http 11192
88. lure 50 Power cable detached power supply failure 28 CPU Controller motherboard failure 10 CPU fan failure 8 RAM failure 4 Using the eRIC express administrators can determine which kind of serious hard ware failure has occurred see Table 2 2 Table 2 2 Host system failures and how they are detected Type of failure Detected by Hard disk failure Console screen CMOS set up information Power cable detached power supply Server remains in power off state after failure power on command has been given CPU Controller main board failure Power supply is on but there is no video output CPU fan failure By IPMI or server specific management software RAM failure Boot Sequence on boot console Notes 1 According to a survey made by the Intel Corp 11 Chapter 2 Introduction 12 Chapter 3 Installation Operation Overview The eRIC express redirects local keyboard mouse and video data to a remote admin istration console All data is transmitted with the TCP IP protocol family The eRIC express can be used in both a multi administrator and multi server envi ronment Combining one or more eRIC express s with a single KVM switch allows access to multiple servers on a single remote console Connectors and Jumpers Figure 3 1 and Figure 3 2 show all connectors and plugs of the eRIC express Each of these connectors will be explained in the following cable colour serial 1 serial 1 serial 2 PS 2
89. mmand on the remote host For a detailed description see the Section called Remote Console Button Keys in Chapter 6 DES Lcx Do you really want to send Ctrl Alt Delete Figure 5 12 Remote Console Confirmation Dialog Encoding These options are used to adjust the encoding level in terms of compression and color depth They are only available unless Transmission Encoding is determined automatically see the Section called Transmission Encoding in Chapter 6 Compression level You may select an value between 1 and 9 for the desired compression level with level 1 enabling the fastest compression and level 9 the best compression The most suitable compression level should always be seen as a compromise between the network bandwith that is available on your video picture to be transferred and on the number of changes between two single video pictures We recommend to use a higher compression level if the network bandwidth is low The higher the compression level the more time is necessary to both pack or unpack the video data on either side of the connection The compression quality depends on the video picture itself e g the number of the colors or the diversity of pixels The lower the compression quality the more data have to be sent and the longer it may take to transfer the whole video picture If level 0 is chosen the video compression is disabled completely The option Video Optimized has its advantages if
90. n general the Telnet interface supports two operation modes the command line mode and the terminal mode The command line mode is used to control or display some parameters In terminal mode the pass through access to serial port 1 is acti vated if the serial settings were made accordingly All inputs are redirected to the device on serial port 1 and its answers are displayed on the Telnet interface Chapter 6 Menu Options The following list shows the command syntax and their usage help Displays the list of possible commands quit Exits the current session and disconnects from the client version Displays the release information power on off short long The host is powered on or off If no new power state is given the current state will be displayed The given attribute either short or long will determine the ATX duration The default value is short reset host card Resets the given target the host system or the eRIC express card If no reset target is given it defaults to host Note that resetting the eRIC express results in disconnecting every client This includes also the client the reset command was sent from terminal Starts the terminal pass through mode for serial port 1 The key sequence esc exit switches back to the command mode The command has an optional pa rameter 1 or 2 to select the desired serial port for pass through access 53 Chapter 6 Menu Options Virtual Media Floppy
91. n has been changed However you can always resize the Remote Console window in your local window system as usual Warning In difference to the remote host system the Remote Console window on your local window system is just one window among others In order to make keyboard and mouse work your Remote Console window must have the local input focus Remote Console Control Bar The upper part of the Remote Console window contains a control bar Using its ele ments you can see the status of the Remote Console and influence the local Remote Console settings A description for each control follows E 3 gt gt gt gt gt _ _ _ FS PEE Ctrl Alt Delete FB A soc tB Options a Figure 5 5 Remote Console Control Bar Ctrl Alt Delete Ctrl Alt Delete Special button key to send the Control Alt Delete key combination to the re mote system see also the Section called KVM Settings in Chapter 6 for defining new button keys Auto Adjust button zz If the video displayed is of bad quality or distorted in some way press this button and wait a few seconds while the eRIC express tries to adjust itself for the best possible video quality KS SHE Sync Mouse Choose this option in order to synchronize the local with the remote mouse cur sor This is especially necessary when using accelerated mouse settings on the host system In general there is no need to change mouse settings on that Chapter 5 Usag
92. n no encryption at all However it is possible to generate and install a new base64 x 509 certificate that is unique for a particular eRIC express card In order to do that the eRIC express is able to generate a new cryptographic key and the associated Certificate Signing Request CSR that needs to be certified by a certification authority CA A certification au thority verifies that you are the person who you claim you are and signs and issues a SSL certificate to you To create and install a SSL certificate for the eRIC express the following steps are necessary Create a SSL Certificate Signing Request using the panel shown in Figure 6 31 You need to fill out a number of fields that are explained below Once this is done click on the button Create which will initiate the Certificate Signing Request gen eration The CSR can be downloaded to your administration machine with the Download CSR button see Figure 6 32 Send the saved CSR to a CA for certification You will get the new certificate from the CA after a more or less complicated traditional authentication process depend ing on the CA Chapter 6 Menu Options Upload the certificate to the eRIC express using the Upload button as shown in Figure 6 32 Certificate Signing Request CSR The following CSR is pending countryName US stateOrProvinceName U S A localityName Washington D C organizationName ACME Corp organizationalUnitN
93. n the redirected device On the other hand if the local operating system writes data to the redirected device the drive cache of the operating system of the remote host might contain older data This may confuse the remote host s operating system We recommend to use the Drive Redirection with care especially the write support Drive Redirection Options As shown in Figure 6 11 the following options may be enabled Disable Drive Redirection If enabled the Drive Redirection is switched off Force read only connections If enabled the Write Support for the Drive Redirection is switched off It is not possible to write on a redirected device Click Apply to submit your changes Software Requirements To use this feature you have to install the Drive Redirection software that is currently only available for Microsoft Windows This software can be found on the product CD ROM Chapter 6 Menu Options Configuration Drive Redirection Jo ES Connection Parameters Device my lara Drive A iv Port 443 Secure Connection Allow Write Support EXPERIMENTAL DANGEROUS Caution This might destroy all data on the shared media Note The whole drive is redirected here If you redirect a local hard disk with more than one partition all partitions of the drive will be available on the remote computer Device Authentication Username user Password eeee B redirectable drives found Fi
94. nce 4 The eRIC express detects the video mode with 8 bits 256 colors automatically To improve the picture quality you may select 16 bit True Color from the Options Menu of the Remote Console sub menu Encoding entry Color Depth see the Section called Encoding for details 5 Finally if the the Remote Console transfer rate is too high you may do an ad justment using the Noise filter The higher the filter level the more information is filtered from the transferred video picture see the Section called Video in Chapter 6 for details and the data rate is reduced Currently the video picture with the best quality can be achieved with the settings 16 bit High Color in the Remote Console or LAN High Colour in the web frontend This option can also be preset in the Section called User Console in Chapter 6 The sub menu Compression from the Options menu has no influence on the picture quality but on the data rate of the picture that is transferred to the Remote Console Reducing the Noise of the Video Picture To reduce the noise from the video picture for the Remote Console you may adjust the Noise filter Prior to that we recommend to optimize the video picture as described in the Section called Optimizing the Video Picture In most cases the rate of transferred data indicates the noise level The higher the transfer rate the higher the noise of the video picture You may do an adjustment using the Noise filter The hig
95. nfirm adds an confirmation dialogue that is displayed before the key strokes will be sent to the remote host The keycode is the key to be sent Multiple key codes can be concatenated with either a plus a minus or an sign The plus sign builds key combinations all the keys will be pressed until a minus sign or the end of the combination is encountered In this case all pressed keys will be released in reversed sequence So the minus sign builds single separate keypresses and keyreleases The sign releases the last key only The star inserts a pause with a duration of 100 milliseconds Asanexample the key combination of Ctrl Alt and F2 is represented by the sequence Ctrl Alt F2 For a full list of key codes and aliases please refer to the Appendix E Key Definition Enter your desired key combination as described above Name You may also name your button that will be visible in the Remote Console Con trol Bar If unspecified the sequence of keys will be displayed instead 73 Chapter 6 Menu Options 74 Note If you need more button keys than shown use the button More entries This will open a list of additional entry fields Power Control File Edit View Go Bookmarks Tabs Help 9 Q Ge 2 iO http 192 168 1 161 home asp Back j top Reload Home Internal Power Control Settings V Enable power control by ATX Reset wires ATX Reset button press 250 milli seconds ATX Power butt
96. not available and the power on off and reset functions do not use IPMI rather than the ATX and the reset cable connected from the eRIC express to the motherboard IPMI over IPMB This connection type uses an IPMB cable connected from the 1x5pin IPMB con nector on the eRIC express card to the 3 4pin IPMB I2C connector on the moth erboard IPMI over IPMB does not need any passwords This access mode al lows only power on off and reset function Status and Event Log via IPMI are disabled IPMI over LAN You can connect the IPMI over a LAN connection too The prerequisite for this access type is a host system with IPMI V1 5 and a network adapter with a side band connection to the BMC mostly on board In the IPMI Settings you have to enter the IP address of this host system the user name of a valid IPMI account and password for this account You can also access other IPMI systems if you enter their IP address Date And Time File Edit View Go Bookmarks Tabs Help v gt d amp a iB http 192 168 1 188 home asp Back Reload Home Date Time Settings UTC Offset 1h y User specified time Date i pa 7 2006 mm dd yyyy Time he Bs 5 hh mm ss Synchronize with NTP Server Primary Time server Secondary Time server The NTP Server configuration is obtained automatically For proper function please make sure that the BOOTP DHCP server used by this device provides correct time server informat
97. o Pob 94 Update Firm Wate vis iste detain needed rimi et gts 95 nitiReset a e e ete ete esee arte et bn E Ordre cathe eee ead 96 A Frequently Asked Questions eese eese tette tnnt tentes tn tnt nones tnnnnn 99 Mec 101 C eRIC express Video Modes eese entente tenn tate tenetate ten snene nens 103 D Users and Roles onore indicio siete 105 E Key Code T 107 F Pin V aranasa 111 LETE cal B sl DO 53 aem A ARA E AANE RNR aR Me 111 RJ45 Connector Ethernet 2i ettet et eee tete eee t e edere de 111 IPMBZI2C Connect r x 5s uper eet teo OD ERR MEI REIR 112 Serial SUB D 9 Connector 1 coconccnnnccccnncncnconncanononinnnncnonnncnan ono cnn nn a corona na rinnncanns 112 1S E EE TREES ECCE HEURE RERO 113 G Specifications U M M 115 SIZES and Weight siine eneen aeea aae la EAR aai aeaa 115 Environment tette E a etie So eee de eet TERR 115 Jemperatute ste eere tede eerte repe i ente d rfe repens 115 E nidity eise tetti ettet it e CN eerte Sa 115 H eRIC express Operation Advices eese eese eese ten teet ttn tnn non tnn 117 I Peppercon Warranty Information esee eene entente tenete teneat ttn suene nens 119 Limited Warranty esee lea 119 Customer Remedies sese entere enne thn eerte three nnne nen enn 119 No Other Warranties icin
98. o acceleration As an alternative you may also use the Single Mouse Mode MAC OS X We recommend using the Single Mouse Mode OS 2 We recommend using the Single Mouse Mode Linux First choose the option Other Operating Systems from the the Mouse Type selection box Second choose the option Auto Mouse Speed This applies for both USB and PS 2 mice Chapter 4 Configuration Note For connecting a PS 2 mouse a PS 2 extender is required available separately Video Modes The eRIC express recognizes a limited number of common video modes When run ning X11 on the host system please do not use any custom modelines with special video modes If you do the eRIC express may not be able to detect them We recom mend using any of the standard VESA video modes instead Please refer to Appendix C for a list of all supported video modes Resetting the eRIC express to its Factory Settings Using the S2D Pins The eRIC express has two reset pins as described in the Section called The Set to Default S2D Pins in Chapter 3 Upon delivery these pins are open Close the pins with a jumper and reboot the eRIC express Wait for about two or three minutes until the primary step for the reinitialization succeeded Remove the jumper from the Reset Pins and reboot the eRIC express again Now you may use the default settings as described in the Section called Initial Configuration Using the Serial Interface Reset the eRIC express and imme
99. oad button and select a folder to store the file in Active Image Floppy Image Image Name fdos1440 img A Gn CTD Figure 6 6 Active Image File CD ROM Use Image on Windows Share SAMBA To include an image from a Windows share select CD ROM from the submenu v 5 v Y Ge 2 iB http 192 168 1 161 home asp Back Reload Home Active Image No disk emulation set Image on Windows Share Share host server acme com Share name storage Path to image fiedrom_image iso User optional johndoe Password optional frre CD ROM Image Figure 6 7 Selecting CD ROM and Windows Share 55 Chapter 6 Menu Options 56 The following information has to be given to mount the selected image properly Share host The server name or its IP address On Windows 95 98 and Windows ME do not specify the IP address but the server name NetBIOS Name Share name The name of the share to be used Path to image The path of the image file on the share User optional If necessary specify the user name for the share named before If unspecified and a guest account is activated this guest account information will be used as your login Password optional If necessary specify the password for the given user name For an example you may have a look on Figure 6 7 First the eRIC express will look for a server named mysql acme com Then the entered sha
100. odetect which leads to an automatic setting of the duplex mode depend ing on your network recommended As an alternative you may explicitly set the interface to either half duplex or full duplex mode These settings may also be configured via serial console See the Section called Initial Configuration via Serial Console in Chapter 4 for details Chapter 6 Menu Options Dynamic DNS File Edit View Go Bookmarks Tabs Help v e A Y 2 iB http 192 168 1 188 home asp Back Reload Home r Dynamic DNS Settings Enable Dynamic DNS Dynamic DNS server www dyndns org DNS System Dynamic Hostname eg yourhost dyndns com A Username 00000000000 Password Ld Check time HH MM H Check interval X Delete saved external IP 2 aReset to defaults Resetto defaults Stored value is equal to the default 2 Dynamic DNS Figure 6 28 Dynamic DNS A freely available Dynamic DNS service dyndns org can be used in the following scenario see Figure 6 29 Dynamic IP Figure 6 29 Dynamic DNS Scenario The eRIC express is reachable via the IP address of the DSL router which is dynami cally assigned by the provider Since the administrator does not know the IP address 81 Chapter 6 Menu Options 82 assigned by the provider the eRIC express connects to a special dynamic DNS server in regular intervals and registers its IP address there The administrator may c
101. of the screen of your remote system That means that both the keyboard and mouse can be used in the usual way Open the console by selecting the preview picture on the main site of the HTML frontend Figure 1 8 shows the top of the Remote Console g d MIENE Ctrl Alt Delete Sync Options Console Norm Desktop size is 640 x 480 In O B s Out 328 B s Figure 1 8 Top part of the Remote Console Chapter 1 The Quick Start Guide There are some options to choose from the menu the important ones are the follow ing Auto Adjust button H If the video displayed is of bad quality or distorted in some way press this button and wait a few seconds while the eRIC express tries to adjust itself for the best possible video quality IS SHE Sync Mouse Choose this option in order to synchronize the local with the remote mouse cur sor This is especially necessary when using accelerated mouse settings on the host system In general there is no need to change mouse settings on that Note At first start if the local mouse pointer is not synchronized with the remote mouse pointer press the Auto Adjust Button once Chapter 2 Introduction Introduction The eRIC express is a manufacturer independent remote administration system The eRIC express works as an integrated solution on your server system Based on an em bedded operating system the eRIC express provides both exceptional stability and permanent availability
102. ole and thus to each and every part regardless of who wrote it Thus it is not the intent of this section to claim rights or contest your rights to work written entirely by you rather the intent is to exercise the right to control the distri bution of derivative or collective works based on the Program In addition mere aggregation of another work not based on the Program with the Program or with a work based on the Program on a volume of a storage or distri bution medium does not bring the other work under the scope of this License 3 You may copy and distribute the Program or a work based on it under Section 2 in object code or executable form under the terms of Sections 1 and 2 above provided that you also do one of the following a Accompany it with the complete corresponding machine readable source code which must be distributed under the terms of Sections 1 and 2 above on a medium customarily used for software interchange or b Accompany it with a written offer valid for at least three years to give any third party for a charge no more than your cost of physically performing source distribution a complete machine readable copy of the corresponding Appendix J GNU General Public License GPL source code to be distributed under the terms of Sections 1 and 2 above on a medium customarily used for software interchange or c Accompany it with the information you received as to the offer to distribute corresponding
103. on short press 250 milli seconds ATX Power button long press 5000 milli seconds Power Control Apply Reset to defaults Stored value is equal to the default Figure 6 24 Power Control The Power Control panel enables the access to the most important external buttons of your host system besides from the keyboard These buttons are the reset and the power button To enable power control by ATX Reset wires set this option Furthermore the dura tion the according button is pressed can be adjusted Set the duration for e ATX Reset button press e ATX Power button short press e ATX Power button long press Then click Apply to submit your changes Chapter 6 Menu Options Keyboard Mouse File Edit View Go Bookmarks Tabs Help lt 9 Q 52 2 a http 192 168 1 161 home asp Back ard p Reload Home Keyboard Mouse Settings Host Interface Auto active USB To use the USB and or PS 2 interface you need a correct cabling between the managed host and the managing device If the managed host has no USB keyboard support in the BIOS and you have connected the USB cable only then you will have no remote keyboard access during the boot process of the host If USB and PS 2 are both connected and you selected Auto as 2 host interface then the card will choose USB if available or Keyboard Mouse otherwise falls back to PS 2 PS 2 Keyboard Model Generic 104 Key PC x E Key release timeout
104. onfiguration is disabled Preferred host name Preferred host name to request from DHCP server Whether the DHCP server takes the eRIC express s suggestion into account or not depends on the server configuration IP address IP address in the usual dot notation Subnet Mask The net mask of the local network Gateway IP address In case the eRIC express should be accessible from networks other than the local one this IP address must be set to the local network router s IP address Primary DNS Server IP Address IP address of the primary Domain Name Server in dot notation This option may be left empty however the eRIC express will not be able to perform name resolution Secondary DNS Server IP Address IP address of the secondary Domain Name Server in dot notation It will be used in case the Primary DNS Server cannot be contacted Miscellaneous Network Settings Remote Console And HTTPS port Port number at which the eRIC express s Remote Console server and HTTPS server are listening If left empty the default value will be used HTTP port Port number at which the eRIC express s HTTP server is listening If left empty the default value will be used Telnet port Port number at which the eRIC express s Telnet server is listening If left empty the default value will be used SSH port Port number at which the eRIC express s Secure Shell SSH server is listening If left empty the default value will be use
105. ontact this server as well and pick up the same IP address belonging to his card The administrator has to register an eRIC express that is supposed to take part in the service with the Dynamic DNS Server and assign a certain hostname to it He will get a nickname and a password in return to the registration process This account infor mation together with the hostname is needed in order to determine the IP address of the registered eRIC express You have to perform the following steps in order to enable Dynamic DNS Make sure that the LAN interface of the eRIC express is properly configured Enter the Dynamic DNS Settings configuration dialog as shown in Figure 6 28 Enable Dynamic DNS and change the settings according to your needs see below Enable Dynamic DNS This enables the Dynamic DNS service This requires a configured DNS server IP address Dynamic DNS server This is the server name where eRIC express registers itself in regular intervals Currently this is a fixed setting since only dyndns org is supported for now Hostname This is the hostname of the eRIC express that is provided by the Dynamic DNS Server use the whole name including the domain e g testserver dyndns org not just the actual hostname Username You have registered this username during your manual registration with the Dynamic DNS Server Spaces are not allowed in the Nickname Password You have used this password during your manual registration wit
106. oppy image file copy the contents of a floppy to a file You can use the following command dd if dev fdo of tmp floppy image dd reads the entire disc from the device dev d0 and saves the output in the spec ified output file tmp floppy image Adjust both parameters exactly to your needs input device etc 65 Chapter 6 Menu Options 66 MS Windows You can use the tool RawWrite for Windows 4 RawWrite LTEM xi Rawwrite for windows http uranus it swin edu au jn linux Written by John Newbigin Floppy drive E ANA Write Read About Help Support Use this tab to write an image to floppy disk Image file F essentials freedos install FDB8 al Number of copies fi Exit Windows NT 5 0 build number 2195 42 Disk 1 of 1 Figure 6 18 RawWrite for Windows selection dialog Select the tab Read from the menu Enter or choose the name of the file in which you would like to save the floppy content Click on the button Copy to initiate the image creation process For related tools you may have a look at the homepage of the fdos project http www fdos org ripcord rawrite CD ROM ISO 9660 Images UNIX and UNIX like OS To create an image file make use of dd This is one of the original UNIX utilities and is included in every UNIX like OS UNIX Sun Solaris Linux To create a CDROM image file copy the contents of the CDROM to a file You can use the fo
107. ouse KVM Settings Video Device Settings Maintenance Device Information Maintenance Event Log Maintenance Update Firmware Maintenance Unit Reset x X x w o Misc Settings Keyboard Mouse Video X x xX x X Keyboard Mouse Video X x ox x X x X X Keyboard Mouse Video Device 105 Appendix D Users and Roles 106 Appendix E Key Codes Table E 1 shows the key codes used to define the key strokes or hotkeys for sev eral functions Please note that these key codes do not necessarily represent the key characters that are used on international keyboards A key on a standard 104 key PC keyboard with a US English language mapping is named The layout for this key board is shown in Figure E 1 However most modifier keys and other alphanumeric keys used for hotkey purposes in application programs are on a similar position no matter what language mapping you are using Some of the keys also have aliases This means that a key can be named by two different key codes tab q w Caps a IShift z Letrl Win Alt F2 F3 F4 s FS F6 F7 FS F9 FIOFILFI12 Prnt Scrl Brk S 6 7 8 9 0 Bsp Ins PoslPgup Num tiyjujifjo p Del EndPgdn 7 8 9 gihj j k 1 i N 4 S5S 6 v b ajmj 7 Rshift Up 1 2 3 CR Space AltGR Menu RCtrl Left Down Right o Figure E 1 English US keyboard Layout used for the key codes Table E 1 Key Names Key Alias Key s 0 9
108. pies or rights from you under this License will not have their licenses terminated so long as such parties remain in full compliance 5 You are not required to accept this License since you have not signed it How ever nothing else grants you permission to modify or distribute the Program or its derivative works These actions are prohibited by law if you do not accept this Li cense Therefore by modifying or distributing the Program or any work based on the Program you indicate your acceptance of this License to do so and all its terms and conditions for copying distributing or modifying the Program or works based on it 6 Each time you redistribute the Program or any work based on the Program the recipient automatically receives a license from the original licensor to copy distribute or modify the Program subject to these terms and conditions You may not impose any further restrictions on the recipients exercise of the rights granted herein You are not responsible for enforcing compliance by third parties to this License 7 If as a consequence of a court judgment or allegation of patent infringement or for any other reason not limited to patent issues conditions are imposed on you whether by court order agreement or otherwise that contradict the conditions of this License they do not excuse you from the conditions of this License If you can not distribute so as to satisfy simultaneously your obligations under this L
109. r add a file helper using the Internet Explorer prefer ences for this type of file Make sure that the encoding is set to plain text and the checkbox use for outgoing is set As an alternative you may also use a Mozilla based browser Mozilla FireFox 12 Every time I open a dialog box with some buttons the mouse pointers are not synchronous anymore Disable the setting Automatically move mouse pointer to the default button of dia log boxes in the mouse settings of your operating system 13 The Remote Console does not open with Opera in Linux Some versions of Opera do not grant enough permissions if the signature of the ap plet cannot be verified To solve the problem add the lines grant codeBase nn pp rc RemoteConsoleApplet permission java lang RuntimePermission accessClassInPackage sun x to the java policy file of opera e g usr share opera java opera policy 14 The Remote Console remains black Check the eRIC express for being USB powered only If there is not enough power via USB the remote Console opens but remain black Attach an external power supply to the eRIC express 15 I forgot my password How can I reset the eRIC express to factory defaults You may use the serial interface or the reset pins For a detailed description see the Section called Resetting the eRIC express to its Factory Settings in Chapter 4 Appendix B Glossary ACPI Advanced Configuration and Power Interface A
110. r reset and power on off obey the following steps while referring to Figure 3 1 1 Find the cable connecting the front panel reset button and the motherboard 2 Disconnect this cable from the motherboard and connect it to RST2 of the eRIC express Refer to Figure 3 3 for pin assignment ies Take the reset cable provided with the eRIC express and connect it with one ending to the motherboard s reset connector from where you just discon nected the cable to the front panel and with the other ending to RST1 of the RST PWR connector of the eRIC express 4 Disconnect this cable from the motherboard and connect it to PWR2 For pin assignment details refer to Figure 3 3 al Take the power cable provided with the eRIC express and connect it with one ending to the motherboard s power connector from where you just discon nected the cable to the front panel and with the other ending to PWRI of the RST PWR connector of the eRIC express 6 Check the cabling there are four cables connected to the RST PWR connector finally 17 Chapter 3 Installation Reset button Power on off For location of Power on off and Reset pins refer to the motherboard motherboard Single pins on motherboard manual Figure 3 7 eRIC express pins Connecting with Front Panel Connector There are motherboards which do not have separated pins for power on off and reset Both the reset and the power button are placed on the system s f
111. r which the values are shown and for which the changes will take effect Select the desired user from the selection box and press the button Update This will result in displaying the according user settings below Note You are allowed to change the settings of other users only if you have the necessary access rights for this task For a regular user without the correct permissions it is not possible to change the settings for any other users Transmission Encoding The Transmission Encoding setting allows changing the image encoding algorithm that is used to transmit the video data to the Remote Console window It is possible to optimize the speed of the remote screen depending on the number of users working at the same time and the bandwidth of the connection line Modem ISDN DSL LAN etc Automatic detection The encoding and the compression level is determined automatically from the available bandwidth and the current content of the video image Pre configured The pre configured settings deliver the best result because of optimized adjust ment of compression and color depth for the indicated network speed Manually Allows to adjust both compression rate and the color depth individually De pending on the selected compression rate the data stream between the eRIC ex press and the Remote Console will be compressed in order to save bandwidth Since high compression rates are very time consuming they should not be used wh
112. ram and you want it to be of the greatest possible use to the public the best way to achieve this is to make it free software which everyone can redistribute and change under these terms To do so attach the following notices to the program It is safest to attach them to the start of each source file to most effectively convey the exclusion of warranty and each Appendix J GNU General Public License GPL file should have at least the copyright line and a pointer to where the full notice is found lt one line to give the program s name and a brief idea of what it does gt Copyright C lt year gt lt name of author gt This program is free software you can redistribute it and or modify it under the terms of the GNU General Public License as published by the Free Software Founda tion either version 2 of the License or at your option any later version This program is distributed in the hope that it will be useful but WITHOUT ANY WARRANTY without even the implied warranty of MERCHANTABILITY or FIT NESS FOR A PARTICULAR PURPOSE See the GNU General Public License for more details You should have received a copy of the GNU General Public License along with this program if not write to the Free Software Foundation Inc 59 Temple Place Suite 330 Boston MA 02111 1307 USA Also add information on how to contact you by electronic and paper mail If the program is interactive make it output a short notice like thi
113. re name is selected in our example we use the share storage and the image file cdrom_image iso is opened If this file can only be accessed with both an user name and password enter the according values in the input fields for user name and password In our case the file is owned by the user johndoe and protected by an user specific pass phrase displayed as a number of stars To register the specified file image and its location click on the button Set The specified image file is supposed to be accessible from the eRIC express The in formation above has to be given from the point of view of the eRIC express It is important to specify correct IP addresses and device names Otherwise the eRIC ex press may not be able to access the referenced image file properly leave the given file unmounted and will display an according error message instead So we recommend to state correct values and repeat this step if necessary Chapter 6 Menu Options ix File Edit view Favorites Tools Help Back gt E Search LyFolders History us n Address ca storage Go ear storage cdrom image i so Select an item to view its description See also My Documents My Network Places My Computer n object s lo bytes ig My Computer A Figure 6 8 The image file on the share Furthermore the specified share has to be configured correctly Therefore admin istrative permissions are required As a regu
114. reinafter translation is included without limitation in the term modification Each licensee is addressed as you Activities other than copying distribution and modification are not covered by this License they are outside its scope The act of running the Program is not restricted and the output from the Program is covered only if its contents constitute a work 121 Appendix J GNU General Public License GPL 122 based on the Program independent of having been made by running the Program Whether that is true depends on what the Program does 1 You may copy and distribute verbatim copies of the Program s source code as you receive it in any medium provided that you conspicuously and appropriately publish on each copy an appropriate copyright notice and disclaimer of warranty keep intact all the notices that refer to this License and to the absence of any warranty and give any other recipients of the Program a copy of this License along with the Program You may charge a fee for the physical act of transferring a copy and you may at your option offer warranty protection in exchange for a fee 2 You may modify your copy or copies of the Program or any portion of it thus forming a work based on the Program and copy and distribute such modifications or work under the terms of Section 1 above provided that you also meet all of these conditions a You must cause the modified files to carry prominent notices st
115. ricted in certain countries either by patents or by copyrighted interfaces the original copyright holder who places the Program under this License may add an explicit geographical distribution limitation excluding those countries so that distribution is permitted only in or among coun tries not thus excluded In such case this License incorporates the limitation as if written in the body of this License 9 The Free Software Foundation may publish revised and or new versions of the General Public License from time to time Such new versions will be similar in spirit to the present version but may differ in detail to address new problems or concerns Each version is given a distinguishing version number If the Program specifies a version number of this License which applies to it and any later version you have the option of following the terms and conditions either of that version or of any later version published by the Free Software Foundation If the Program does not specify a version number of this License you may choose any version ever published by the Free Software Foundation 10 If you wish to incorporate parts of the Program into other free programs whose distribution conditions are different write to the author to ask for permission For software which is copyrighted by the Free Software Foundation write to the Free Software Foundation we sometimes make exceptions for this Our decision will be guided by the two goals of pre
116. rom its power cable and follow the instructions of your system documentation 15 Chapter 3 Installation 16 Plugging an eRIC express into a PCI Slot eRIC express PCI Place the eRIC express into a free PCI slot You may use any PCI slot 33 or 66 MHz 32 or 64 Bit PCIX Figure 3 4 Mounting the eRIC express into a PCI slot Connecting Power and Reset Cables The eRIC express offers the possibility to remotely control both the power and the reset functions of the host system In order to support it there is additional cabling necessary The preferred way for this cabling are the interfaces offered by IPMI How ever if your host does not support IPMI you may use one of the other possibilities Connecting over IPMB This connection is used to power on or power off the system or to perform a hard reset You must have a motherboard that supports IPMI and has a 3 or 4 pin IPMB connector as shown in Figure 3 6 Connect the 5 pin connector of the IPMB cable with the 1x5 pin IPMB connector on the eRIC express as shown in Figure 3 1 Connect the other ending of the cable with one of the IPMB connectors 3 or 4 pin connector on the motherboard Set the IPMI settings to IPMI over IPMB Make sure that the IPMI function is enabled on the host system Chapter 3 Installation a Figure 3 5 IPMB cable Figure 3 6 IPMB connector Connecting to ATX Control Signals In case your system provides separated pins fo
117. ront panel and connected to the motherboard via a common front panel connector To allow the connection of the eRIC express s remote reset and power on off signals to those motherboards a special front panel adapter has to be placed between the front panel connector on the motherboard and the cable connector to the front panel Please ask your vendor for assistance Connecting Keyboard and Mouse Keyboard and mouse data are transmitted via USB into the server system Connect the USB plug into the according socket on the server Connecting Optional External Power Supply To allow the eRIC express to operate independently from the server system it is pos sible to connect the card to external power supply From the technical point of view any power supply can be used unless the following specifications are met Table 3 1 Voltage and Power Specifications Parameter Value Voltage 5V Current gt 1A Pining Plus on inner connector Dimension 2 1 mm diameter We recommend a 5V 1A power supply Contact your local sales representative for a 18 Chapter 3 Installation Peppercon approved power supply Warning Any standard power supply compliant with the requirements stated above may be used Nevertheless any warranty from Peppercon voids if non Peppercon power supplies are used in conjunction with the eRIC express Check for the Peppercon approval label on the external power supply in order to preserve your manufacturer s
118. s been uploaded it is checked whether it is a valid firmware file and whether there were any transmission errors In case of any error the Upload Firmware function will be aborted and the current firmware is kept as is Secondly if everything went well you see the Update Firmware panel The panel shows you the version number of the currently running firmware and the version 95 Chapter 6 Menu Options 96 number of the uploaded firmware Pressing the button Update will store the new version and substitute the old one completely Warning This process is not reversible and might take some minutes Make sure the eRIC express s power supply will not be interrupted dur ing the update process because this may cause an unusable de vice Thirdly after the firmware has been stored the eRIC express will reset automat ically After about one minute you will be redirected to the Login page and re quested to login once again Warning The three stage firmware update process and complete consistency check are making a mistake in updating the firmware almost impossi ble However only experienced staff members or administrators should perform a firmware update Make sure the eRIC express s power supply will not be interrupted Unit Reset File Edit View Go Bookmarks Tabs Help gt gt e Back Reload Home iB http 192 168 1 188 home asp i Reset USB E Video
119. s for the front panel reset power switch buttons 1 Disconnect the reset cable from the motherboard and connect it to the connector RST1 of the eRIC express 2 Connect the connector RST2 on the eRIC express using the enclosed re set cable two wires black red with the reset connector on the mother board 3 Disconnect the power switch cable from the motherboard and connect it to the connector PWR1 on the eRIC express 4 Connect the connector PWR2 on the eRIC express using the enclosed power switch cable two wires black red with the power switch on the motherboard In case your motherboard does not have single pins for reset and power switch you may use one of the front panel adapters which are offered In case those adapters do not fit into your system or in case you need further assistance contact the support via email to lt tech raritan com gt Finally connect the external cables Chapter 1 The Quick Start Guide USB at host eRIC express Figure 1 4 eRIC express Video USB connector cable Use the video cable to connect the VGA output of the host with the VGA input on the eRIC express In case a local video display is required please use the optional video splitter item no 7020042 as shown below Make sure that the connector with screws is mounted to the computer VGA out VGA USB system cable VGA output USB at host Video Splitter eRIC express To local monitor F fema
120. s when it starts in an interactive mode Gnomovision version 69 Copyright C year name of author Gnomovision comes with ABSOLUTELY NO WARRANTY for details type show w This is free soft ware and you are welcome to redistribute it under certain conditions type show c for details The hypothetical commands show w and show c should show the appropriate parts of the General Public License Of course the commands you use may be called something other than show w and show c they could even be mouse clicks or menu items whatever suits your program You should also get your employer if you work as a programmer or your school if any to sign a copyright disclaimer for the program if necessary Here is a sample alter the names Yoyodyne Inc hereby disclaims all copyright interest in the program Gnomovi sion which makes passes at compilers written by James Hacker signature of Ty Coon 1 April 1989 Ty Coon President of Vice This General Public License does not permit incorporating your program into pro prietary programs If your program is a subroutine library you may consider it more useful to permit linking proprietary applications with the library If this is what you want to do use the GNU Library General Public License instead of this License 125 Appendix J GNU General Public License GPL 126 Appendix K The OpenLDAP Public License Version 2 8 17 August 2003 Redistribution and use
121. serving the free status of all derivatives of our free software and of promoting the sharing and reuse of software generally NO WARRANTY 11 BECAUSE THE PROGRAM IS LICENSED FREE OF CHARGE THERE IS NO WARRANTY FOR THE PROGRAM TO THE EXTENT PERMITTED BY APPLICA BLE LAW EXCEPT WHEN OTHERWISE STATED IN WRITING THE COPYRIGHT HOLDERS AND OR OTHER PARTIES PROVIDE THE PROGRAM AS IS WITH OUT WARRANTY OF ANY KIND EITHER EXPRESSED OR IMPLIED INCLUD ING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABIL ITY AND FITNESS FOR A PARTICULAR PURPOSE THE ENTIRE RISK AS TO THE QUALITY AND PERFORMANCE OF THE PROGRAM IS WITH YOU SHOULD THE PROGRAM PROVE DEFECTIVE YOU ASSUME THE COST OF ALL NECES SARY SERVICING REPAIR OR CORRECTION 12 IN NO EVENT UNLESS REQUIRED BY APPLICABLE LAW OR AGREED TO IN WRITING WILL ANY COPYRIGHT HOLDER OR ANY OTHER PARTY WHO MAY MODIFY AND OR REDISTRIBUTE THE PROGRAM AS PERMITTED ABOVE BE LIABLE TO YOU FOR DAMAGES INCLUDING ANY GENERAL SPECIAL IN CIDENTAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE PROGRAM INCLUDING BUT NOT LIMITED TO LOSS OF DATA OR DATA BEING RENDERED INACCURATE OR LOSSES SUSTAINED BY YOU OR THIRD PARTIES OR A FAILURE OF THE PROGRAM TO OPERATE WITH ANY OTHER PROGRAMS EVEN IF SUCH HOLDER OR OTHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES END OF TERMS AND CONDITIONS How to Apply These Terms to Your New Programs If you develop a new prog
122. ss One or more users are connected to the Remote Console of the eRIC express Exclusive access is set for you Any other user may not access the remote host via Remote Console unless you disable this option SHEE A remote user has exclusive access You may not access the remote host via Remote Console unless the other user disables this option The outer right button displays the state of the Monitor Only settings Table 5 4 Buttons displaying the Monitor Only state Sa The option Monitor Only is disabled The option Monitor Only is enabled For more information about Monitor Only and Exclusive Access settings see the ac cording paragraphs in the Section called Remote Console Control Bar Optimizing the Video Picture To achieve an optimal video picture for the Remote Console you may follow the steps as given here 1 Press the Auto Adjust button once see the Section called Remote Console Control Bar for details Chapter 5 Usage 2 Choose the option Video Settings from the Options Menu of the Remote Console Press the button Reset this Mode Brightness CE an 63 Contrast Red LEN j a ilz Contrast Green 10 Jp 127 Contrast Blue o E 127 Clock EJ J d 1800 Phase a 4 Horizontal Offset pa 425 Vertical Offset wail BE seh e Save Changes G0x960 60Hz Undo Changes Figure 5 17 Remote Console Video Settings Reset this Mode 3 Again press the Auto Adjust button o
123. sword Some certification authorities require a challenge password to authorize later changes on the certificate e g revocation of the certificate The minimal length of this password is four characters Confirm Challenge Password Confirmation of the Challenge Password Email The email address of a contact person that is responsible for the eRIC express and its security Key length This is the length of the generated key in bits 1024 Bits are supposed to be suffi cient for most cases Longer keys may result in slower response time of the eRIC express during connection establishment Serial Settings File Edit View Go Bookmarks Tabs Help gt D 2 Q http 192 168 1 188 home asp Back Reload Home r Serial Port Settings Configuration login C Modem Serial line speed 115200 gt bits s Modem init string amp rzHo OK ATLOMO amp K3X1 OF 7 Modem server IP address o2158531 i Modem client IP address 192 168 3 2 Passthrough access to serial port 1 via Telnet SSH Speed Data bits Parity Stop Bits Handshake gt Serial Port 115200 v 8 y none z icx Nee yf IPM 220 L Inline Power Module Apply Reset to defaults Stored value is equal to the default Figure 6 33 Serial Settings The eRIC express Serial Settings Figure 6 33 allow you to specify what device is connected to the serial port and how to use it Chapter 6 Menu Options Configur
124. tem use the Intelligent Synchronization instead This method adjusts the parameters for the actual movement of the mouse pointer so that the mouse pointer is displayed at the correct position on the screen This method takes more time than the Fast Sync and can be accessed with the appropriate item in the Remote Console Option menu entry Mouse Handling Chapter 4 Configuration The Intelligent Synchronization requires a correctly adjusted picture Use the Auto Adjustment function or the manual correction in the Video Settings panel to setup the picture Furthermore the shape of the mouse pointer has a significant influence on the pointer detection We recommend to use a simple but common pointer shape In most cases the detection and synchronization of animated pointer shapes is likely to fail In general pointer shapes that change during the pointer detection process are rather impossible to figure out in the transferred video picture With the usage of a standard mouse pointer shape the detection is rather simple and the syncronization is at its best O 20x Ctrl Alt Delete H s N smc des Options Figure 4 3 Remote Console Control Bar Sync Button The Sync Mouse button on top of the Remote Console can behave differently depending on the current state of mouse synchronization Usually pressing this button leads to a Fast Sync except in situations where the KVM port or the video mode changed recently See also the Section called
125. thermore the eRIC express will not have to do any video compression In total this will lead to less transfer time of the motion picture Remote Console Status Line The status line shows both console and the connection state On the left the size of the remote screen is displayed Figure 5 15 was taken from a Remote Console with a resolution of 800x600 pixels see Appendix C for a list of screen resolutions that can be displayed using the eRIC express The value in brackets describes the connection to the Remote Console Norm means a standard connection without encryption SSL indicates a secure connection using Secure Socket Layer SSL aE 91 pa pra Console Norm Desktop size is 800 x 600 In OB s Out O B s ii E Figure 5 15 Status line 45 Chapter 5 Usage 46 The status line displays the number of frame buffer updates Fps as well as the incoming In and the outgoing Out network traffic in kilobyte per second A low value of the network traffic is recommended and can be achieved as described in the Section called Optimizing the Video Picture If compressed encoding is enabled a value in brackets displays the compressed transfer rate JS w In OB s Out OB s ad Figure 5 16 Status line transfer rate The next button displays the Remote Console Access settings Table 5 3 Buttons displaying the access state One single user is connected to the Remote Console of the eRIC expre
126. tion all partitions of the drive will be available on the remote computer Device Authentication Username user Password eeee 6 redirectable drives found Figure 6 15 Device Authentication To use the Drive Redirection you have to authenticate on the eRIC express using a valid username and password A permission to change the virtual disc configuration is necessary Navigation Buttons Connect Disconnect To establish the drive redirection press the Connect button once If all the settings are correct the status bar displays that the connection has been established the Connect button is disabled and the Disconnect button is enabled On an error the status line shows the error message The drive redirection soft ware tries to lock the local drive before it is redirected That means that it tries to prevent the local operating system from accessing the drive as long as it is redirected This may also fail especially if a file on the drive is currently open In the case of a locking failure you will be prompted if you want to establish the connection anyhow This should not be a serious problem when the note above is respected If the write support is enabled a drive which is not locked might be damaged by the Drive Redirection With the Disconnect button a connection via Drive Redirection connection is stopped Exit Hide If the Exit button is pressed the Drive Redirection software is closed If a Drive
127. tion scheme Figure 5 1 shows the dialog box presented by the Internet Explorer 6 0 About Internet Explorer xj a Version 6 0 2600 0000 Cipher Strength 128 bit Product I a Dr i 8996737 04304 Upda Figure 5 1 The Internet Explorer displaying the encryption key length Newer web browsers do support strong encryption by default Login into the eRIC express and logout Login into the eRIC express Open your web browser Type in the address of your eRIC express which you config ured during the installation process The address used might be a plain IP address or a host and domain name in case you have given your eRIC express a symbolic name in the DNS For instance type the following in the address line of your browser when establishing an unsecured connection http 192 168 1 22 In order to use a secure connection type in https 192 168 1 22 This will lead you to the eRIC express login page as shown in Figure 5 2 Authenticate with Login and Password Username user Password peeeeeen fumum Figure 5 2 Login screen 32 Chapter 5 Usage Warning Your web browser has to accept cookies or else login is not possible The eRIC express has a built in super user that has all the permissions to administrate your eRIC express See the following table for the default settings Please note that the user super is not allowed to login via the serial interface of the eRIC express Tabl
128. transferring high quality mo tion pictures In this case the video compression is disabled completely and all video data is transferred via network as full quality video snippets Therefore a high amount of bandwidth is required to ensure the quality of the video picture 43 Chapter 5 Usage c Me Options Monitor Only F Exclusive Access Scaling Mouse Handling Local Cursor 4 Video Settings Refresh Video Soft Keyboard Local Keyboard Hotkeys Encoding g Compression I video Optimized Color depth E 0 none 1 fastest 32 a3 44 35 36 a7 48 49 best Figure 5 13 Remote Console Options Encoding compression Color depth Set the desired color depth You may select between 8 or 16 bit for Video Opti mized compression level 0 or between 1 and 8 bit for compression level 1 to 9 The higher the color depth the more video information has to be captured and to be transferred 44 Chapter 5 Usage c Options 4 Monitor Only 4 Exclusive Access Scaling Mouse Handling Local Cursor 4 Video Settings Refresh Video Soft Keyboard Local Keyboard Hotkeys Encoding Figure 5 14 Remote Console Options Color Depth Note If displaying motion pictures on a connection with low speed you may achieve an improvement regarding the video transfer rate by lowering the color depth and disabling the option Video Optimized As a general result the data rate is reduced less bits per color Fur
129. uarantee your freedom to share and change free software to make sure the software is free for all its users This General Public License applies to most of the Free Software Foundation s software and to any other program whose authors commit to using it Some other Free Software Foundation software is covered by the GNU Library General Public License instead You can apply it to your programs too When we speak of free software we are referring to freedom not price Our General Public Licenses are designed to make sure that you have the freedom to distribute copies of free software and charge for this service if you wish that you receive source code or can get it if you want it that you can change the software or use pieces of it in new free programs and that you know you can do these things To protect your rights we need to make restrictions that forbid anyone to deny you these rights or to ask you to surrender the rights These restrictions translate to certain responsibilities for you if you distribute copies of the software or if you modify it For example if you distribute copies of such a program whether gratis or for a fee you must give the recipients all the rights that you have You must make sure that they too receive or can get the source code And you must show them these terms so they know their rights We protect your rights with two steps 1 copyright the software and 2 offer you this license which gives you
130. viding a secure replacement for Telnet SSL Secure Socket Layer An encryption technology for the Internet used to provide secured data trans missions SVGA Super Video Graphics Array A refinement of the Video Graphics Array VGA that provides increased pitch and resolution performance UTP Unshielded Twisted Pair A cable with two conductors twisted as a pair and bundled within the same outer PVC covering Appendix C eRIC express Video Modes Table C 1 lists the video modes the eRIC express supports Please do not use any other custom video settings besides of these If done so the eRIC express may not be able to detect them Table C 1 eRIC express Video Modes Resolution x y Refresh Rates Hz 640x340 70 85 640x400 56 85 640x480 60 67 72 75 85 90 100 120 720x400 70 85 800x600 56 60 70 72 75 85 90 100 832x624 75 1024x768 60 70 72 75 85 90 100 1152x864 75 1152x870 75 1152x900 66 76 1280x960 60 85 1280x1024 60 75 85 1600x1200 60 65 70 75 2048x1536 85 local port only 103 Appendix C eRIC express Video Modes 104 Appendix D Users and Roles Table D 1 Roles Frontend Section Regular User Administrator Superuser Remote Control KVM Remote Control Remote Power Remote Control Telnet Console Virtual Media User Management Change Password User Management Users KVM Settings User Console KVM Settings Power Control KVM Settings Keyboard M
131. warranty The power supplies used with the eRIC express must not be used with the eRIC express or the card may also be damaged Warning The eRIC express will work without the external power adapter but only in case the server is switched on The AC power adapter is an optional feature that provides power to the eRIC express in case the host power fails or is switched off If you do not use the AC power adapter and the server loses power then you will not be able to access the eRIC express from the remote console Connecting Ethernet The bracket of the eRIC express provides a RJ45 connector for Ethernet The connec tor is used either for a 100 Mbps 100Base TX connection or for a 10 Mbps 10BASE T connection The adapter can sense the connection speed and will adjust to the appro priate operation mode automatically 10 Mbps Connection For 10BASE T Ethernet networks the Fast Ethernet adapter uses category 3 4 or 5 UTP cable To establish a 10 Mbps connection the cable has to be connected to a 10BASE T hub 1 Make sure that the cable is wired appropriately for a standard 10BASE T adapter 2 Align the RJ45 plug with the notch on the adapter s connector and insert it into the adapter s connector 100 Mbps Connection For 100BASE TX Ethernet networks the eRIC express supports category 5 UTP ca bling To establish a 100 Mbps connection the cable has to be connected to a 100BASE TX hub 1 Make sure that the

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