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Gigabit EtherLink Server NIC User Guide

1. Transmit only Bidirectional Server H H H H H Primary Secondaries Primary Secondaries Switch fo oo2 cone SS ne ee Clients oe ae oe ae About Resilient Server Links An RSL consists of two or more NICs that form a virtual NIC Each virtual NIC has multiple physical NICs bound to it forming a group Each NIC in a group uses the same protocols and frame types One NIC is designated the primary NIC and the others secondary NICs 86 CHAPTER A DYNAMICAccess TECHNOLOGY SERVER FEATURES About Failover In addition to load balancing RSLs provide failover fault tolerance between a server and a switch if one NIC in a group fails the others assume the network load of the failed NIC The failover behavior of secondary NICs depends on how you set load balancing Ina transmit only load balancing arrangement the primary NIC is the only one that receives packets If the primary NIC fails a secondary NIC assumes the configuration profile network traffic and active status of the failed primary NIC a In a bidirectional load balancing arrangement all NICs receive packets If any NIC fails receive load balancing is disabled and the other NICs continue transmit only load balancing activity Receive load balancing is restored when new connections are established with clients If any NIC in a bidirectional arrangement fails receive load balancing Is disabled and the other NICs con
2. Background Streaming Multimedia Business Critical Business Critical Background Background Business Critical Background Best Effort Business Critical Streamina Multimedia xl Add Edit Delete On Off 30 CHAPTER 3 INSTALLING AND CONFIGURING THE WINDOWS NT DRIVER Saving the Configuration To save and exit click OK A prompt asks whether you want to configure traffic prioritization If you click Yes DynamicAccess Software Setup windows appear For detailed information on DynamicAccess software go to gt http www 3com com dynamicaccess To exit without saving the configuration click Cancel Other Procedures Use the following procedures as needed to maintain the configuration Disabling Load Balancing for a Group 1 Click the Load Balance RSL tab Figure 5 2 In the Load Balance RSL window a Select a group from the Load Balancing RSL Groups list b Click Properties 3 In the Group Properties dialog box a To disable receive load balancing only Clear the Receive Load Balance Enabled check box a To disable all load balancing Clear the Receive Load Balance Enabled and the Transmit Load Balance Enabled check boxes Group Properties x Group Properties x Group Name Group 1 Group Name Group 1 r I Transmit Load Balance Enabled Dedicated IP address for Receive L B Dedicated IP address for Receive L B Note just fill in the required
3. Tx Flow Control Allow Determines whether transmission Off flow control is enabled Allow or disabled Off FDR Filtering Off Determines whether the full On duplex repeater filter is enabled On or disabled Off Follow these steps to change parameters 1 From the Configuration screen select Select Modify driver parameters and protocols The Select a Protocol box is selected 2 To add a network protocol select the desired protocol from the Protocols box and press Enter IPX is the default protocol If you select TCP IP supply the TCP IP addresses as follows a Type the IP address b Type the IP subnet mask c Press F10 to continue 50 CHAPTER 4 INSTALLING AND CONFIGURING THE NETWARE DRIVER 3 Enter the slot number The slot number is the PCI slot number of the physical NIC The following fields appear a Node Address a Log Message Level i gt When multiple NICs are installed you must determine which physical NIC corresponds to which PCI slot to correctly connect the cables to the hub or the switch 4 Press F3 to set the frame types Use the arrow keys to select frame types Select as many of the supported frame types as required Adding frame types after exiting the installation program is best done by editing the AUTOEXEC NCF file The default is 802 2 only Ethernet_802 3 Ethernet_ll and Ethernet_SNAP frame types are also supported 5 To use the default MAC address of the NIC leave the Node Address f
4. group of two NICs The primary NIC in slot 1 is bound to a secondary NIC in slot 2 Figure 12 AUTOEXEC NCF File for One Group of Two NICs load e19851b Define primary NIC slot frame instances Define secondary NIC slot frame instances Bind protocols to primary NIC bind ipx to pl_802 2 net FF02 Create a group with NIC 1 primary j and NIC 2 secondary e19851b bind 1 2 load 3c985 slot 1 frame ethernet_802 2 name p1_802 load 3c985 slot 1 frame ethernet_ii name pl1_ii load 3c985 slot 2 frame ethernet_802 2 name p2_802 load 3c985 slot 2 frame ethernet_ii name p2_ii bind ip to pl_ii address 192 1 1 1 mask ff ff f 00 Installing and Configuring the Software 45 Verifying the Load Balancing RSL Configuration 1 Boot the server and ignore these messages IN LAN Hello L1 Packet Received in Circuit 3c985_1 E82 from DL411 This message appears if you load ipxrtr and the 3Com server NIC driver A mismatched source node data link address addr addr in CSNP L1 packet received on circuit board_name from server_name 2 If other error messages appear make corrections in the appropriate NCF files and reboot Verifying the Installation and Configuration To verify that the 3Com server NIC driver has been properly loaded on the NetWare server perform the following procedure 1 At the system prompt enter load monitor The NetWare Monitor screen appears 2 From the Available Options menu select LAN
5. m Single strand cable Insert the male connectors at both ends of the cable into the female connectors on the NIC Double strand cable The following procedure for creating a loopback plug from a common type of double strand cable is provided for your reference The way the connectors clip together may vary with the manufacturer 84 CHAPTER 5 DIAGNOSTICS AND TROUBLESHOOTING 1 Unclip the connectors at both ends of the double strand cable as shown in Figure 25 Figure 25 Unclipping Double strand Fiber optic Cable Connectors If you cannot unclip the connectors create a loopback plug from a new strand of cable whose connectors have not yet been clipped together 2 Clip together the connectors of one of the strands one strand has markings on it the other does not 3 Insert the connectors into the SC connector ports of the 3C985B SX server NIC DYNAMICAccess TECHNOLOGY SERVER see FEATURES Topics About Load Balancing a About Resilient Server Links m About Failover m Specifying a Dedicated IP Address m Changing an IP Address m Troubleshooting a Load Balancing Configuration m About VLANs About Load Balancing Load balancing removes bandwidth bottlenecks at the server through the use of multiple parallel resilient server links RSLs that share the network load Figure 26 Types of Load Balancing Arrangements
6. Byte 1 128 191 Specify only bytes 3 and 4 the two rightmost boxes a Class C Byte 1 192 223 Specify only byte 4 the rightmost box Changing an IP Address If another device is using a load balancing group s dedicated IP address you must change either the other device s IP address or that of the load balancing group Changing the Other Device s IP Address 1 Use Windows NT procedures to change the IP address of the other device 2 Inthe Load Balancing RSL window select the group that had the duplicate address 3 Click Properties 4 In the Properties dialog box click OK In the Load Balancing RSL window click OK to exit the window and restart receive load balancing 88 CHAPTER A DYNAMICAccess TECHNOLOGY SERVER FEATURES Changing the Group s Dedicated IP Address 1 In the Load Balancing RSL window select the group that has the duplicate address Click Properties In the Properties dialog box enter a new IP address and click OK In the Load Balancing RSL window click OK to exit the window and restart receive load balancing Troubleshooting a Load Balancing Configuration Use the troubleshooting tips below to solve problems that may occur in a load balancing configuration For the latest troubleshooting tips see the Customer Support page at the 3Com Web site http www 3com com Table 9 Troubleshooting Tips for Load Balancing Symptom Tip Receive load balancing fail
7. The NIC Properties window appears showing the properties of the selected NIC Figure 10 Displaying NIC Properties E Server Link Load Balance LAN Configuration Load Balance RSL VLANs Network Interface Cards NICs Load Balancing RSL Groups E e Server a Group 1 RSL On TxLB 0n RxLB 0n 3 3 3Com Gigabit Ethemet Adapter 3C9 EPJ 1 3Com Gigabit Ethemet Adapter 3C E 4 3Com Gigabit Ethemet Adapter 3C9 keha Nic EP 2 3Com Gigabit Ethernet Adapter 3Ct Add NIE Properties M DynamicAccess Software for Server Configural gt NIC Properties Title 1 3Com Gigabit Ethemet Adapter 3C985 Description 10 100Mb PCI DynamicAccess software support level Advanced Server MAC Address 00 10 54 DO 24 00 34 CHAPTER 3 INSTALLING AND CONFIGURING THE WINDOWS NT DRIVER Displaying Group Properties See Figure 11 and follow these steps Click the Load Balance RSL tab 2 In the Load Balance RSL window select a group in the Load Balancing RSL Groups list box 3 Click Properties The Group Properties window appears showing the properties of the selected group Figure 11 Displaying Group Properties GEESE Server Link Load Balance LAN Configuration Load Balance RSL VLANs Network Interface Cards NICs Load Balancing RSL Groups Add NIC gt gt ES Server I3 1 3Com Gigabit Ethemet Adapter 3C9 SF 2 3Com Gigabit Ethernet Adapter 3C9
8. 26 adding NetWare 47 configuring during NetWare driver installation 43 displaying properties of Windows NT 4 0 34 removing NICs from 32 Windows NT 4 0 creating 24 disabling load balancing for 30 maintaining 30 E Echo diagnostic test 67 Echo Server Test 78 editing NIC properties Windows NT 4 0 32 H hardware installation 16 help accessing 59 help command NetWare server features 52 installation dialog box 21 58 driver NetWare 40 Windows NT 4 0 20 during NetWare NOS installation 91 fresh install NetWare 91 hardware 16 NetWare verifying 45 requirements hardware and software 15 server features NetWare 43 Internal Loopback Test 63 Interrupt number PCI BIOS parameter 83 Interrupt type PCI BIOS parameter 83 interrupts NIC 93 IP address dedicated 87 L Latency timer PCI BIOS parameter 83 LEDs DATA 57 description 57 LINK 57 operation 57 Link 49 LINK LED 57 link negotiation 36 link tmo command 52 load balancing 13 bidirectional 22 86 dedicated IP address 87 failure 86 defined 85 disabling Windows NT 4 0 30 transmit only 22 86 troubleshooting 88 load balancing RSL commands NetWare 51 groups adding NICs to Windows NT 4 0 26 adding NetWare 47 configuring during NetWare driver installation 43 creating Windows NT 4 0 24 maintaining NetWare 46 removing NICs from Windows NT 4 0 32 load sharing command 53 M MAC address 17 49 50 location on NIC 38 maintaining s
9. DISCLOSE THAT THE ALLEGED DEFECT OR MALFUNCTION IN THE PRODUCT DOES NOT EXIST OR WAS CAUSED BY CUSTOMER S OR ANY THIRD PERSON S MISUSE NEGLECT IMPROPER INSTALLATION OR TESTING UNAUTHORIZED ATTEMPTS TO OPEN REPAIR OR MODIFY THE PRODUCT OR ANY OTHER CAUSE BEYOND THE RANGE OF THE INTENDED USE OR BY ACCIDENT FIRE LIGHTNING OTHER HAZARDS OR ACTS OF GOD LIMITATION OF LIABILITY TO THE FULL EXTENT ALLOWED BY LAW 3COM ALSO EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY WHETHER BASED IN CONTRACT OR TORT INCLUDING NEGLIGENCE FOR INCIDENTAL CONSEQUENTIAL INDIRECT SPECIAL OR PUNITIVE DAMAGES OF ANY KIND OR FOR LOSS OF REVENUE OR PROFITS LOSS OF BUSINESS LOSS OF INFORMATION OR DATA OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE INSTALLATION MAINTENANCE USE PERFORMANCE FAILURE OR INTERRUPTION OF ITS PRODUCTS EVEN IF 3COM OR ITS AUTHORIZED RESELLER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES AND LIMITS ITS LIABILITY TO REPAIR REPLACEMENT OR REFUND OF THE PURCHASE PRICE PAID AT 3COM S OPTION THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE DISCLAIMER Some countries states or provinces do not allow the exclusion or limitation of implied warranties or the limitation of incidental or consequential damages for certain products supplied to consumers or the limitat
10. Driver 1 Select Save parameters and load driver The installation program loads the configured driver and then writes the appropriate LOAD and BIND commands to the AUTOEXEC NCF file The system assigns a network number 2 Enter a network number or press Enter to select the system assigned number If no errors are encountered the installation program asks whether you want to select an additional network driver 3 Select Yes to set up another NIC Setting Up Another NIC 1 Follow the prompts for another NIC a Select the driver b Enter the slot number c Save parameters and load the driver Repeat the process for all NICs to be set up After all NICs are set up press Esc several times to return to the Installation Options screen Installing and Configuring the Software 43 Installing Load Balancing RSL Software 1 From the Installation Options screen select Product options Select Install a product not listed The following message appears Product will be installed from A If you are installing from floppy insert the first diskette of the product you want to install into the drive and verify that the path above is correct Press lt F3 gt to specify a different path Press lt ENTER gt to continue Press F3 Enter the path to the software 3C985B_SX netware The following message appears Product 3Com Load Balancing RSL Server Software vX X was found Verify that this is the prod
11. From the Select menu item on the main screen select the NIC to be tested b From the Jest menu select Test Setup c Select Group 7 and select Disable Group d Select Group 2 and select Disable Group e If it is not already disabled disable the Transmit Receive Test by selecting Group 3 selecting Transmit Receive Test and pressing the spacebar f Enable the Echo Test by selecting Group 3 selecting Echo Test and pressing the spacebar g Click OK The main screen reappears h From the Test menu select Echo Server The Echo Server screen appears 5 On the sending server a From the Select menu item on the main screen select the NIC to be tested b From the Test menu select Test Setup c Select Group 7 and click Disable Group d Select Group 2 and click Disable Group e If it is not already disabled disable the Transmit Receive Test by selecting Group 3 selecting Transmit Receive Test and pressing the spacebar f Enable the Echo Test by selecting Group 3 selecting Echo Test and pressing the spacebar g Enter the number of times you want the test to run or click Continuous 80 CHAPTER 5 DIAGNOSTICS AND TROUBLESHOOTING h Click OK The main screen reappears i From the Test menu select Run Tests The Test Results screen appears j Click Start The test results are updated on the screen as the test runs Viewing Test Results and NIC Information The Test Results screen is updated while the
12. NICs ES Server I3 3 3Com Gigabit Ethernet Adapter 309 3 4 3Com Gigabit Ethernet Adapter 3C9 nene nic Load Balancing RSL Groups ic Group 1 RSL On TxLB On AxLB 0n 57 1 3Com Gigabit Ethemet Adapter 3C ELT 2 3Com Gigabit Ethemet Adapter 3C Add NIC 32 CHAPTER 3 INSTALLING AND CONFIGURING THE WINDOWS NT DRIVER Removing a NIC from a Group 1 Click the Load Balance RSL tab 2 In the Load Balance RSL window select a NIC from a group in the Load Balancing RSL Groups list 3 Click Remove NIC Deleting or Editing a VLAN When a VLAN is selected as shown in Figure 9 you can delete it or edit its properties 1 Click the VLANs tab 2 Inthe VLANs window select a VLAN m To delete the selected VLAN click Delete VLAN m To edit the selected VLAN s VLAN ID click Edit VLAN Figure 9 Deleting or Editing a VLAN Ei Resilient Server Link Load Balance LAN Configuration Load Balance RSL VLANs VLANs Group 1 RSL On LB 0n LAN ID 0001 3 3Com Gigabit Ethemet Adapter 3C985 I 4 3Com Gigabit Ethemet Adapter 3C985 Delete VLAN Edit VLAN for Server Configur Cancel Help VLANs VLAN ID Lx Delete VLAN ID 0001 VLAN ID p001 Cancel Other Procedures 33 Displaying NIC Properties See Figure 10 and follow these steps 1 Click the Load Balance RSL tab In the Load Balance RSL window select a NIC Click Properties
13. S9 3 3Com Gigabit Ethemet Adapter 3C9 EF 4 3Com Gigabit Ethernet Adapter 3C9 eee croup 1 RSL 0n TxLB 0n RxLB On Properties Born DynamicAccess Software for Server Configurat 4 Delete Group i Group Properties x Group Name Group 1 MV Transmit Load Balance Enabled Dedicated IP address for Receive L B Note just fill in the required byte or bytes Cancel Help About Flow Control 35 Specifying Failover to Fast EtherLink You can specify failover from 3Com Gigabit EtherLink to 3Com EtherLink 10 100 PCI 3C985B SX server NIC to 3C980B TX server NIC To ensure optimal performance this type of failover requires that you disable load balancing for the group 1 Create a group See Creating a Load Balancing RSL Group 2 Add 3Com server NICs to the group Add at least one 3C985B SX server NIC and at least one 3Com 3C980B TX server NIC to the group Designate the 3C985B SX server NIC as the primary NIC See Adding NICs to a Group 3 Disable load balancing for the group See Disabling Load Balancing for a Group About Flow Control IEEE 802 3x flow control prevents a device s input buffers from overflowing Flow control uses pause frames to communicate buffer status between linked transmitting and receiving devices transmitters and receivers A receiver sends a pause frame to tell a transmitter to stop transmitting data frames for a specified period allowing the receive
14. The Santa Cruz Operation Inc All other company and product names may be trademarks of the respective companies with which they are associated Guide written by Pauline Garzelli Edited by Mike Brosius Illustrated by Mary Inden Produced by Georgi Felix CONTENTS ABOUT THIS GUIDE Conventions 9 Year 2000 Compliance 10 INTRODUCTION Hardware Features 12 Software Features 13 INSTALLING THE HARDWARE Safety Precautions 15 Installation Requirements 15 Installation Instructions 16 INSTALLING AND CONFIGURING THE WINDOWS NT DRIVER Software Installation Requirements 19 Installation and Configuration Scenario 19 Getting Help 20 Installing the Software 20 Creating a Load Balancing RSL and VLAN Configuration 22 Planning the Configuration 22 Starting DynamicAccess Software 23 Creating a Load Balancing RSL Group 24 Adding NICs toa Group 26 Creating a VLAN 27 Specifying Traffic Priorities 29 Saving the Configuration 30 Other Procedures 30 Disabling Load Balancing fora Group 30 Changing the Primary NIC 31 Removing a NIC froma Group 32 Deleting or Editing a VLAN 32 Displaying NIC Properties 33 Displaying Group Properties 34 Specifying Failover to Fast EtherLink 35 About Flow Control 35 Pause Frames 35 Link Negotiation 36 INSTALLING AND CONFIGURING THE NETWARE DRIVER Software Installation Requirements 37 Planning NIC Groups 38 Obtaining Slot Numbers 39 Installation and Configuration Scenario 40 Installing and Configur
15. WAN Information The Available LAN Driver menu appears If the driver has been properly loaded the driver slot number and frame types associated with the driver appear on this menu 3 Select a driver to view its associated statistics A functioning driver displays packets being sent and received To verify that the server is communicating over the network complete the following procedure 1 Set up a NetWare client on a LAN supported by the server to be tested 2 Log in or map to the server If you cannot log in or map to the server the link is not functional If the link is functional the following message appears Link integrity test for primary slot xxxxx passed 46 CHAPTER 4 INSTALLING AND CONFIGURING THE NETWARE DRIVER Maintaining a Load Balancing RSL Configuration The examples in this section illustrate typical actions you might take in the course of maintaining a Load Balancing RSL configuration They show how to add NICs and groups to a server where Load Balancing RSL software is already installed and configured Adding a Secondary NIC to a Load Balancing RSL Group 1 Install the new secondary NIC Follow the procedures in Chapter 2 Connect the new secondary NIC to the network used by the Load Balancing RSL group 2 Make the following changes to the AUTOEXEC NCF file a Add or verify the LOAD commands for the LAN drivers for all slot frame instances b Load the same protocols and frame types on the new sec
16. a From the Installation Options screen select Product options b From the Other Installation Actions screen select View Configure Remove installed products c Delete 3Com Load Balancing Server Software from the Currently Installed Products list DynamicAccess Software for Servers Removal 1 2 3 4 ul From the Start menu select Settings Control Panel Double click the Network icon In the Network window click the Protocols tab In the Protocols tab select DAPass Thru Driver Transport Click Remove Follow the prompts to remove the software and reboot the server 82 CHAPTER 5 DIAGNOSTICS AND TROUBLESHOOTING Troubleshooting Tips If you need to test the NIC further after running diagnostic tests use the following troubleshooting tips You can find the latest troubleshooting tips at the 3Com web site on the Customer Support page http www 3com com A WARNING Before inserting or removing the NIC from the server turn off the power to the server Check the NIC installation Make sure that the board is seated correctly in the slot Check for specific hardware problems such as broken traces or loose or broken solder connections Inspect all cables and connections Check the length and rating of the cable Make sure that the cable segment is compliant with the requirements shown in Cabling Types and Distances The network port may be defective or improperly configured Connect the NIC to a different
17. about the NIC that you can e mail to 3Com Starting the 3Com NIC Diagnostics Program Make sure the 3C985B SX server NIC and the Windows NT driver are installed 1 From the Windows Start menu select Settings Control Panel Double click the Network icon In the Network window click the Adapters tab In the Adapters tab click Properties The 3Com Installation dialog box appears Figure 15 Figure 15 3Com Installation Dialog Box 3Com 3C985 Installation x NICS Detected Com Adapter Instance 2 bus 0 slot 5 z ka IV Link Negotiation Enabled V Bx Flow Control Enabled I Tx Flow Control Enabled Exit Without Save Diagnostics Click Diagnostics Click OK in response to the warning message that appears on your screen After Windows NT restarts the General tab of the 3Com NIC Diagnostics program appears Using the 3Com NIC Diagnostics Program 59 Accessing the 3Com Help System To display the entire Help system click Help on any 3Com NIC Diagnostics program window To display information about any item on a window click the question mark drag it to the item and click The pop up box displays information about the selected item Using the General Window From the General window you can select installed NICs and view their configuration setting details Displaying the General Window To display the General window Figure 16 start the 3Com NIC Diagnostics program Selecting a NIC To sele
18. being tested are operating 66 CHAPTER 5 DIAGNOSTICS AND TROUBLESHOOTING N To run the transmit receive test Install a 3C985B SX server NIC and the network driver in each of two different servers and connect both to the same inactive network The server that contains the NIC being tested is the transmitting server The echo server is the receiving server You must start the test on the receiving PC before starting the test on the transmitting PC On both servers a Start the 3Com NIC Diagnostics program b Click the Diagnostics tab to display the Diagnostics window Figure 18 c Click Choose Test to display the Packet Test window Figure 19 On the receiving server a In the Packet Test window click Receive to display the Receiver window Figure 22 The option to run the test continuously or for a certain number of iterations is determined by configuring the transmitting PC You cannot modify the selection here b Click Start On the transmitting server a Inthe Packet Test window click Transmit to display the Transmitter window b To run the test continuously click the Continuous check box or enter the number of times you want the test to run by typing the number in the Loops field c Click Start If you have selected Continuous click Stop on the transmitting server and then click Stop on the receiving server to halt the test To exit the Transmit Receive Test click Close Using the 3Com NIC
19. byte or bytes Note just fill in the required byte or bytes Cancel Help Cancel Help To disable receive load balancing 4 Click OK To disable all load balancing Other Procedures 31 Changing the Primary NIC The first NIC added to an empty group is automatically designated the primary NIC NICs added subsequently are designated as secondary NICs Primary status is indicated by a P icon at the beginning of the NIC name When there are more than one NIC in a group you can change the primary NIC as follows see Figure 8 1 Click the Load Balance RSL tab 2 Inthe Load Balance RSL window select a secondary NIC from the Load Balance RSL Groups list 3 Click Select Primary The NIC you selected becomes the primary NIC Figure 8 Changing the Primary NIC GENTE Server Link Load Balance LAN Configuration Load Balance RSL VLANs Network Interface Cards NICs Load Balancing RSL Groups ES Server B Group 1 RSL On TxLB 0n RxLB 0n J E9 3 3Com Gigabit Ethernet Adapter 3C9 ER 1 3Com Gigabit Ethemet Adapter 3C E9 4 3Com Gigabit Ethemet Adapter 3C9 zname nic ER 2 3Com Gigabit Ethemet Adapter 3C Add NIE Properties Create Group Born DynamicAccess Software for Server Configuration OK Cancel i Select Primary Delete Group GENTE Server Link Load Balance LAN Configuration Load Balance RSL VLANs Network Interface Cards
20. changes if applicable Here is a list of worldwide technical telephone support numbers Country Telephone Number Asia Pacific Rim Australia 1 800 678 515 Hong Kong 800 933 486 India 61 2 9937 5085 Indonesia 001 800 61 009 Japan 0031 61 6439 Malaysia 1800 801 777 New Zealand 0800 446 398 Pakistan 61 2 9937 5085 Philippines 1235 61 266 2602 P R of China 10800 61 00137 or 021 6350 1590 Singapore 800 6161 463 S Korea From anywhere in S Korea 00798 611 2230 From Seoul 0 2 3455 6455 Taiwan R O C 0080 611 261 Thailand 001 800 611 2000 Europe From anywhere in Europe call 31 0 30 6029900 phone 31 0 30 6029999 fax Country Returning Products for Repair 99 Telephone Number Europe South Africa and Middle East From the following countries you may use the toll free numbers Austria Be gium Denmark Fin land France Germany Hungary Ire and Israel Ita y Netherlands Norway Po Po So and rtugal uth Africa Spain Sweden Switzerland U K 0800 297468 0800 71429 800 17309 0800 113153 0800 917959 0800 1821502 00800 12813 1800 553117 1800 9453794 1678 79489 0800 0227788 800 11376 00800 3111206 0800 831416 0800 995014 900 983125 020 795482 0800 55 3072 0800 966197 Latin America Argentina Brazil Chile Colombia Mexico Peru Puerto Rico Ve North America nezuela AT amp T 800 666 5065 0800 13 3266 1230 020 0645 98012 212
21. gigabit per second Gbps in full duplex mode when connected to a Gigabit Ethernet port The NIC is compatible with both 32 bit and 64 bit PCI bus standards and supports standard Ethernet minimum and maximum frame sizes 64 to 1518 bytes frame format and IEEE 802 2 LLC specifications Powerful DynamicAccess technology ensures high performance and maximum bandwidth availability to relieve server congestion Figure 1 3C985B SX Server NIC 12 CHAPTER 1 INTRODUCTION Hardware Features Interoperability Compliance with PCI Local Bus Specification Version 2 0 and 2 1 Full duplex Gigabit Ethernet interface Frame based flow control Gigabit Ethernet fiber interface Adaptive interrupt frequency Dual DMA channels ASIC with on chip MAC and RISC processor Universal dual voltage signaling Status LEDs Diagnostic support Operates with existing Ethernet equipment Compatible with a 32 or 64 bit 33 66 MHz PCI bus master slot As a bus master NIC the NIC requests access to the PCI bus instead of waiting to be polled by the host An innovative DMA algorithm enables the 3C985B SX server NIC to automatically learn and conform to a particular host s PCI bus and memory system requirements maximizing performance and host efficiency IEEE 802 3z IEEE 802 3x 62 5 125 um or 50 125 um multimode fiber using a duplex SC connector The 3C985B SX server NIC driver intelligently adjusts host
22. licensed to be used on any workstation or any network server owned by or leased to you provided that the Software is used only in connection with a 3Com adapt and provide one 1 copy of the Software and supporting documenta network server on which the Software is used as permitted he er You may reproduce ion for each such workstation or reunder Otherwise the Software and supporting documentation may be copied only as essential for backup or archive purposes in support of your use of the Software as permitted hereunder You must reproduce and notices and any other proprietary rights notices appearing on the Software and the supporting documentation on any copies that you make include all copyrigh NO ASSIGNMENT NO REVERSE ENGINEERING You may not transfer or assign the Software and or this License Agreement to another party without the prior written con is given and you transfer or assign the Software Modification reverse engineering reverse compiling or disassembly o sent of 3Com If such consent and or this License Agreement then you must at the same time either transfer any copies of the Software as well as the supporting same party or destroy any such materials not transferred Except as set forth above you may not transfer or assign the Software or your rights under this License Agreement documentation to the the Software is expressly prohibited However if you are a European Community E
23. network port and run the tests again Check the configuration settings and change them if they conflict with another device Make sure that your server is using the latest BIOS Check the PCI BIOS parameters for the slot where the NIC is installed Table 8 shows how these parameters should be set These parameters may not be configurable on all servers Constructing Loopback Plugs 83 Table 8 PCI BIOS Parameters Parameter Setting Bus master Enabled Interrupt number Set to any IRQ that does not conflict with another device Interrupt type Level Latency timer Recommended range is between 20 and 255 typically set to 40 m Insert the NIC in another slot the original slot may be defective m The NIC may be defective Replace the suspected NIC with one that is known to work properly For information on product repair see Appendix D To test for a defective server install the NIC in a functioning server m Other NICs may be causing contention Remove all other NICs from the server and test the 3C985B SX server NIC separately Constructing Loopback Plugs To run the External Loopback Test you must first insert a loopback plug into the cable connectors of the 3C985B SX server NIC The loopback plug lets the 3C985B SX server NIC transmit and receive on a closed loop A fiber optic loopback plug for the 3C985B SX server NIC can be constructed from a single strand or a double strand of standard fiber optic cable
24. network according to Organizational groups For example you can have one VLAN for the Marketing department and one for the Finance department m Application groups For example you can have one VLAN for e mail users and one for multimedia users Implementing VLANs on a network has these advantages m It eases the change and movement of devices on IP networks With traditional IP networks if users move to a different IP subnet the IP addresses of each workstation must be updated manually With VLANs installed if an end station on VLAN 1 is moved to a port elsewhere on the network you need only to specify that the new port is on VLAN 1 m It helps to control traffic With traditional networks congestion can be caused by broadcast traffic that is directed to all network devices whether they require it or not Each VLAN can be set up to contain only those devices that need to communicate with each other increasing network efficiency m It provides extra security Devices within each VLAN can communicate only with member devices in the same VLAN If a device in VLAN 1 needs to communicate with devices in VLAN 2 the traffic must cross a router The DynamicAccess software for servers multiple VLAN capability supports IEEE 802 1Q VLAN tagging and works with any switch that complies with IEEE 802 1Q specifications See your Ethernet switch documentation for more information on IEEE 802 1Q VLANs ete le INSTAL
25. program requires you to enter a PCI slot number for each NIC In older versions of NetWare software the term slot number referred to the physical slot in which the NIC was installed in the server Now the slot number is a combination of the bus number bus type and the physical slot number The slot numbers can range from 1 to 10001 or larger Follow this procedure to obtain slot numbers for a two NIC installation 1 Install only one 3C985B SX server NIC 2 Follow the installation instructions in this chapter to load the 3Com EtherLink Server CD copy the driver and load the driver You need not specify a slot number when only one NIC is installed 3 In the Netware Console issue a CONFIG command 4 Write down the slot number that is listed for the installed 3C985B SX server NIC Install the second 3C985B SX server NIC 6 Follow the installation instructions in this chapter to install the driver on the second NIC When you load the driver again the installation program displays the slot numbers for all the 3C985B SX server NICs in the system The slot number that did not appear when you installed the driver for the first NIC is the slot number for the second NIC 40 CHAPTER 4 INSTALLING AND CONFIGURING THE NETWARE DRIVER Installation and Configuration Scenario wu F amp F WN The instructions in this guide follow a simple scenario that demonstrates the fundamentals of setting up a sample configuration Setting
26. protocol to each slot frame instance d Remove any BIND commands from each secondary NIC e For each Load Balancing RSL group add an EL985LB BIND command to bind the primary and all secondary NICs together Place this command after the LAN driver LOAD commands or the SYS ETC INITSYS NCF command There can be only one EL985LB BIND command per group and it must list the primary and all secondary NICs For the EL985 BIND command syntax see Load_ Balancing RSL Commands in this chapter Reboot the server The sample AUTOEXEC NCF file in Figure 14 shows one group of three NICs and one group of two NICs The primary NIC in slot 1 is bound to two secondary NICs in slot 2 and slot 3 The primary NIC in slot 10004 is bound to the secondary NIC in slot 10005 48 CHAPTER 4 INSTALLING AND CONFIGURING THE NETWARE DRIVER Figure 14 AUTOEXEC NCF File for Two Groups of NICs load e1985 Define Group 1 primary NIC slot frame instances load 3c985 sl load 3c985 sl ot 1 frame ethernet_802 2 name p1_802 2 ot 1 frame ethernet_ii name pl_ii Define Group 1 secondary NIC slot frame instances load 3c985 load 3c985 load 3c985 load 3c985 si 0000 s sl s t 2 frame ethernet_802 2 name p2_802 2 t 2 frame ethernet_ii mname p2_ii t 3 frame ethernet_802 2 name p3_802 2 t 3 frame ethernet_ii name p3_ii Define Group 2 primary NIC slot frame instances load 3c985 sl load 3c985 sl ot 10004 frame ethernet_802 2 name p4_
27. tests run showing the number of times each test was run and the pass fail results Internal test results are reported in the form of NIC Statistics To view the NIC Statistics screen select NIC Statistics from the View menu To view information about the NIC from the View menu select NIC Information Exiting the Program To exit the DOS diagnostics program from the Quit menu select Exit or press F3 Uninstalling 3Com Software Follow the procedures in this section to remove 3C985B SX server NIC drivers and associated software from the server Windows NT Software Removal 1 2 3 4 uw From the Start menu select Settings Control Panel Double click the Network icon In the Network window click the Adapters tab In the Adapters tab select 3Com Gigabit Ethernet Adapter 3C985 Click Remove Follow the prompts to remove the software and reboot the server Uninstalling 3Com Software 81 NetWare Software Removal To remove the driver and load balancing software Start the NetWare installation program NetWare 4 11 load install NetWare 5 0 load nwconfig Remove the driver a In the Installation Options screen select Driver options b In the Driver Options screen select Configure network drivers c Inthe Additional Driver Actions screen select Deselect a selected driver d Select the appropriate driver name from the list and press Enter to remove it Remove the load balancing software
28. the product manual whether in paper or electronic form accompanying the Software Such warranties and limitations of liability are incorporated herein in their entirety by this reference SEVERABILITY In the event any provision of this License Agreement is found to be invalid illegal or unenforceable the validity legality and enforceability of any of the remaining provisions shall not in any way be affected or impaired and a valid legal and enforceable provision of similar intent and economic impact shall be substituted therefor ENTIRE AGREEMENT This License Agreement sets forth the entire understanding and agreement between you and 3Com supersedes all prior agreements whether written or oral with respect to the Software and may be amended only in a writing signed by both parties 3Com is a registered trademark of 3Com Corporation 3Com Corporation 5400 Bayfront Plaza P O Box 58145 Santa Clara CA 95052 8145 408 326 5000 PRODUCT REGISTRATION To ensure the very best service and support register your 3Com product now International customers Visit http www 3com com productreg to register U S customers Complete and mail the attached registration card or visit http www 3com com productreg to register
29. where pri_slot is the PCI slot number of the primary NIC sec_slot is the PCI slot number of a secondary NIC el980lb bind 10001 10002 None For all successfully created groups Load Balancing RSL displays Group has been created for Primary Slot XXXXX If a group already exists Load Balancing RSL displays Load Balancing RSL group for primary slot xxxxx already exists If Load Balancing RSL is unable to create a group for at least one frame type supported by the NIC the following is displayed Failed to create a group probably boards do not exist Error conditions No valid primary or secondary NIC Primary does not have any bound protocol stack Secondary has a protocol stack bound 52 CHAPTER 4 INSTALLING AND CONFIGURING THE NETWARE DRIVER Link integrity check for primary slot xxxxx OxXHH Failed Setting board status to Inactive Link integrity check for primary slot xxxxx Passed display status This command displays information about all Load Balancing RSL groups or if a primary slot parameter is specified only about the specified group Syntax Example Messages el980lb display status pri_s ot where pri_slot is the PCI slot number of the primary NIC el980lb display status 10001 A separate message is displayed for each loaded frame type Board numbers are also displayed Information about the relationship between the board numbers and the frame types is shown i
30. 1 problem report generating 71 properties group displaying Windows NT 4 0 34 NIC displaying Windows NT 4 0 33 editing Windows NT 4 0 32 R receive tmo command 54 relative humidity operational 93 removing NIC from a group Windows NT 4 0 32 software 80 requirements driver installation NetWare 37 91 Windows NT 4 0 19 hardware and software 15 resilient server links RSLs 13 85 retry count command 54 returning products for repair 99 Rx Flow Control 49 S safety precautions 15 secondary NICs 31 85 send tmo command 55 server features configuring NetWare 43 Windows NT 22 installing NetWare 43 maintaining NetWare 46 Windows NT 4 0 30 verifying a NetWare configuration 45 set probe interval command 55 Slot Number 49 slots for multiple NICs NetWare 38 obtaining numbers NetWare 39 standards comformance 94 statistics diagnostic tests 80 status LEDs 57 storage temperature 93 support services 70 symmetric flow control 35 system requirements NetWare 37 91 Windows NT 4 0 19 T W TCP IP configuration wait tmo command 56 NetWare 49 Windows NT 4 0 Windows NT 22 adding NICs to a group 26 technical support changing the primary NIC 31 3Com Knowledgebase Web creating a group 24 Services 96 creating a VLAN 27 3Com URL 95 diagnostics program 58 bulletin board service 96 driver installation 20 fax service 97 driver installation requirements 19 network suppliers 97 help driver installation 20 product repa
31. 2 2 p2_8022 Default See bind Messages See bind 54 CHAPTER 4 INSTALLING AND CONFIGURING THE NETWARE DRIVER receive tmo This command sets the receive timeout individually for each Load Balancing RSL group Syntax el980lb receive tmo pri_slot in_ticks where pri_slot is the PCI slot number of the primary NIC in_ticks is the time in ticks 18 ticks 1 second Example el980lb receive tmo 10001 1 Default 18 ticks This default may have to be set higher for some network configurations Messages A separate message is displayed for each loaded frame type retry count This command sets the number of retries that Load Balancing RSL software attempts when a probe packet fails to appear at the receive end before the software puts a board in Wait mode Syntax el980lb retry count number_of_retries where number_of_retries is any positive integer Example el980lb retry count 2 Default 5 Messages If no argument is specified or the specified argument is invalid the current value is displayed Otherwise the new value is displayed Load Balancing RSL Commands 55 send tmo This command sets the timeout value in seconds that Load Balancing RSL software waits before retransmitting a probe packet when a send request to the link support layer LSL is not acknowledged Syntax el980lb send tmo pri_slot value_in_seconds where pri_slot is the PCI slot number of the primary NIC value_in_seconds is any positiv
32. 3 3Com bulletin board service 3Com BBS 96 3Com Knowledgebase Web Services 96 3Com NIC Diagnostics program Echo Test 67 External Loopback Test 64 Internal Loopback Test 63 NIC Self Test 61 packet tests 62 Transmit Receive Test 65 3Com URL 95 3ComFacts 97 A adding NICs to a group NetWare 46 47 Windows NT 4 0 26 administration with DynamicAccess software 29 asymmetric flow control 35 AUTOEXEC NCF file samples 44 46 48 auto negotiation 21 36 49 B bidirectional load balancing 22 86 failure 86 bind command 51 BIOS parameters PCI 83 bulletin board service 96 bus interface 93 Bus master PCI BIOS parameter 83 C cable requirements 12 94 cabling troubleshooting 82 commands for Netware server features bind 51 display status 52 help 52 link tmo 52 load sharing 53 namebind 53 receive tmo 54 retry count 54 send tmo 55 set probe interval 55 unbind 55 waittmo 56 Configuration and Diagnostics Program DOS 73 configuration parameters NetWare changing 49 FDR Filtering 49 link 49 Node Address 49 Rx Flow Control 49 Slot Number 49 Tx Flow Control 49 conventions notice icons About This Guide 9 text About This Guide 10 creating a group Load Balancing RSL 26 43 NetWare 43 47 Windows NT 4 0 24 creating a VLAN Windows NT 4 0 27 D DATA LED 57 dedicated IP address 87 deleting or editing a VLAN Windows NT 4 0 32 102 INDEX diagnostics DOS 72 73 Windows NT 60 Echo test 67 NIC Se
33. 7 01 800 CARE 01 800 2273 AT amp T 800 666 5065 800 666 5065 AT amp T 800 666 5065 1 800 NET 3Com 1 800 638 3266 Enterprise Customers 1 800 876 3266 Returning Products for Repair Before you send a product directly to 3Com for repair you must first obtain an authorization number Products sent to 3Com without authorization numbers will be returned to the sender unopened at the sender s expense APPENDIX D TECHNICAL SUPPORT To obtain an authorization number call or fax Country Telephone Number Fax Number Asia Pacific Rim 65 543 6500 Europe South Africa 31 30 6029900 65 543 6348 31 30 6029999 and Middle East Latin America 1 408 326 2927 1 408 326 3355 From the following countries you may call the toll free numbers select option 2 and then option 2 Austria 0800 297468 Belgium 0800 71429 Denmark 800 17309 Finland 0800 113153 France 0800 917959 Germany 0800 1821502 Hungary 00800 12813 Ireland 1800553117 Israel 1800 9453794 Italy 1678 79489 Netherlands 0800 0227788 Norway 800 11376 Poland 00800 3111206 Portugal 0800 831416 South Africa 0800 995014 Spain 900 983125 Sweden 020 795482 Switzerland 0800 55 3072 U K 0800 966197 U S A and Canada 1 408 326 7120 not toll free 1 800 NET 3Com 1 800 638 3266 Enterprise Customers 1 800 876 3266 INDEX Numbers 1000BASE SX cables and connectors 94 3C985CFG EXE DOS Configuration and Diagnostics Program 7
34. 802 2 ot 10004 frame ethernet_ii name p4_ii Define Group 2 secondary NIC slot frame instances load 3c985 sl load 3c985 sl ot 10005 frame ethernet_802 2 name p5_802 2 ot 10005 frame ethernet_ii name p5_ii Bind protocols to primary NICs bind ipx to pl_802 2 net FF02 bind ip to pl_ii address 192 1 1 1 mask ff ff ff 00 bind ipx to p4_802 2 net FF04 bind ip to p4_ii address 192 1 2 1 mask ggff ff f 00 Create Group 1 with NIC 1 primary j and NICs 2 and 3 secondary e19851b bind 1 2 3 Create Group 2 with NIC 10004 primary and NIC 10005 secondary e19851lb bind 10004 10005 Changing Driver Configuration Parameters 49 Changing Driver Configuration Parameters You can change parameters from the installation program Configuration screen Table 3 lists the parameters shown on the Configuration screen Default values are shown in bold Table 3 NetWare Installation Program Configuration Parameters Range of Values Parameter Defaults in Bold Description Slot Number All PCI slot numbers valid Represents the PCI slot number of to the system the physical NIC to be configured Node Address Default is factory assigned Leave blank to use MAC address factory assigned default Link Auto Determines whether Off auto negotiation is enabled Auto or off Off defaults to link signal detection only Rx Flow Control Allow Determines whether reception Off flow control is enabled Allow or disabled Off
35. A DynamicAccess Software for Server Configuration Group Name Group 1 M Transmit ice Enabled IV Receive Load Balance Enabled Dedicated IP address for Receive L B 2s Note just fill in the required byte or bytes Cancel Help AE Server Link Load Balance LAN Configuration ee x Load Balance RSL VLANs a4 Network Interface Cards NICs Load Balancing Z RSL Groups Add NIC gt gt GS Server I3 1 3Com Gigabit Ethemet Adapter 3C9 3 2 3Com Gigabit Ethernet Adapter 3C9 S9 3 3Com Gigabit Ethemet Adapter 3C9 EF 4 3Com Gigabit Ethernet Adapter 3C9 Group 1 RSL On TxLB On RxLB On J 26 CHAPTER 3 INSTALLING AND CONFIGURING THE WINDOWS NT DRIVER Adding NICs to a Group See Figure 5 and follow these steps Click the Load Balance RSL tab 2 In the Load Balance RSL window a Select a group from the Load Balancing RSL Groups list b Select a NIC from the Network Interface Cards list 3 Click Add NIC The NIC appears as part of the group in the Load Balancing RSL list box If you click Add NIC repeatedly NICs are added to the group in the order that they are listed after the first NIC you selected In Figure 5 NICs 1 and 2 are added to Group 1 Figure 5 Adding NICs to a Group GENTE Server Link Load Balance LAN Configuration Load Balance RSL VLANs Network Interface Cards NICs Load Balancing RSL Groups E Server Add NI
36. BOUT THIS GUIDE This guide describes the installation and configuration of the 3Com Gigabit EtherLink 1000 PCI server network interface card 3C985B SX server NIC This guide is intended for the network administrator network operator or network hardware installer Knowledge of Gigabit Ethernet and the server network operating system is required If release notes are shipped with your product and the information there differs from the information in this guide follow the instructions in the release notes Most user guides and release notes are available in Adobe Acrobat Reader Portable Document Format PDF or HTML on the 3Com World Wide Web site http www 3com com Conventions Table 1 and Table 2 list conventions that are used throughout this guide Table 14 Notice Icons Icon Notice Type D gt Information note 1 Caution i Warning Description Information that describes important features or instructions Information that alerts you to potential loss of data or potential damage to an application system or device Information that alerts you to potential personal injury 10 ABOUT THIS GUIDE Table 2 Text Conventions Convention Description Screen displays This typeface represents information as it appears on the screen Syntax The word syntax means that you must evaluate the syntax provided and then supply the appropriate values for the placeholders that appear in angle b
37. C resident information necessary to achieve interoperability of the Software with other programs wi hin the meaning of the EC Directive on the Legal Protection of Computer Programs is available to you from 3Com upon written request EXPORT RESTRICTIONS You agree that you will not export or re export the Software or accompanying documentation or any copies thereof or any products utilizing the Software or such documentation in violation of any applicable laws or regulations of the United States and the country in which you obtained them TRADE SECRETS TITLE You acknowledge and agree that the structure sequence and organization of the Software are the valuable trade secrets o secrets in confidence You further acknowledge and all subsequent copies thereof regardless of UNITED STATES GOVERNMENT LEGEND All in nature and developed solely at private expense The So Software as defined in DFARS 252 227 7014 FAR 2 101 a and as such is provided with only such righ which is 3Com s standard commercial license fo rights only as provided in DFAR 252 227 7015 3Com and its suppliers You a gree to hold such trade and agree that ownership of and title to the Software he form or media are held by 3Com and its suppliers echnical data and computer software are commercial une 1995 or as a commercia lov 1995 or FAR 52 227 14 tware is delivered as Commercial Computer item as defined
38. C gt gt EM Group 1 ASL On TxLB 0n AxLB On 53 1 3Com Gigabit Ethemet Adapter 3C9 2 3Com Gigabit Ethernet Adapter 3C9 S7 3 3Com Gigabit Ethernet Adapter 3C9 SF 4 3Com Gigabit Ethernet Adapter 3C9 Prog ities Create Group Delete Group MA DynamicAccess Software for Server Configurati Select Primary OK Cancel Help E Server Link Load Balance LAN Configuration Load Balance RSL VLANs Network Interface Cards NICs Load Balancing RSL Groups ES Server Add NIC gt gt Da Group 1 ASL On TxLB On AxLB On 53 3 3Com Gigabit Ethemet Adapter 3C9 1 3Com Gigabit Ethemet Adapter 309 E 4 3Com Gigabit Ethernet Adapter 3C9 E9 2 3Com Gigabit Ethernet Adapter 3C9 Creating a Load Balancing RSL and VLAN Configuration 27 Creating a VLAN See Figure 6 and follow these steps Click the VLANs tab 2 In the VLANs window select a NIC or group from the VLANs list and click Create VLAN 3 In the VLAN ID dialog box type a VLAN ID number and click OK Legal VLAN ID numbers are from 1 511 and from 768 4095 Numbers in the range 512 767 are reserved The new VLAN is added to the VLANs list Restart Windows NT when the software prompts you to do so Observe these VLAN configuration guidelines m DynamicAccess software supports as many as 64 VLANs per server A unique VLAN ID must be specified for each VLAN in a group m Each VLAN bound to TCP IP must exist
39. COM SOFTWARE DURING NETWARE INSTALLATION NN OO ul A foe 10 In the next screen select Network Boards and press Enter Press Ins Add a Board Press Ins Add Unlisted Driver Remove the NetWare CD from the CD ROM drive Insert the 3Com EtherLink Server CD in the CD ROM drive Press F3 Enter the location of the driver on the 3Com CD For example D netware The next screen lists the drivers on the 3Com CD Select this driver 3Com EtherLink Server 1000 SX PCI Minimum Receive Buffers 11 12 13 14 15 16 17 In the Driver Summary screen select 3C985 LAN and press Enter Modify driver properties as necessary Do not modify the RecvBuffers property Return to the Driver Summary screen Remove the 3Com CD from the CD ROM drive Insert the NetWare CD in the CD ROM drive From the Options menu select Continue The installation continues When the installation is finished a Edit the STARTUPNCF file Specify 512 receive buffers for each installed 3C985B SX server NIC For more details on receive buffers see Software Installation Requirements in Installing and Configuring the NetWare Driver b Edit the AUTOEXEC NCF file Delete the RecvBuffers parameter ere le Hardware Memory Bus interface PCI master PCI slave Interrupts Board dimensions Power requirements Environment Operating temperature Storage temperature Operating relative humidity Storage humidi
40. Configuration OK Cancel Help Creating a Load Balancing RSL and VLAN Configuration Specifying Traffic Priorities You can use the DynamicAccess Software Setup screen to specify traffic priorities 1 Double click the 3Com DynamicAccess icon in the Windows Control Panel The DynamicAccess Software Setup windows appear 2 Click the appropriate tab m Traffic Prioritization Figure 7 Prioritize applications to ease bottlenecks in the network and allow critical applications to take network precedence You can turn traffic prioritization on or off independently for a Each NIC that is not in a group and does not have VLANs a Each group that does not have VLANs a Each VLAN a Each virtual NIC NIC group or VLAN shown in the Traffic Prioritization control panel m Fast IP Enable and configure Fast IP a Administration Set DynamicAccess control panel access set VLAN options enable efficient multicast control and enable the prioritizing of multicast traffic Figure 7 DynamicAccess Traffic Prioritization Window 3ds Im 3m image Im adaptive srv aspentec Im autodesk Im cadsi Im CIM 21 SetCim INFOPL corelviden 3Com DynamicAccess Software Setup Traffic Prioritization Fast IP Administration Born 5 3Com DA Virtual NIC gt 2 3Com Gigabit Ethemet Adapter 3C985 x Ap plication Name On Protocol Class of Service a TCP TCP TCP TCP TCP TCP TCP TCP TCP TCP TCP
41. Diagnostics Program 67 Figure 22 Transmit Receive Windows Transmit Receive Test Receiver i computers involved in this test are the only ones on the network fema ie This Computer Stop I Continuous fi Loops Jah The transmit receive test will tie up your network Make sure the H 5 Statistic Value packets transmitted packets received errors detected reBadCRC reCollDet reLinkLost mPhul ecode _ 4 b Close Help Transmit Receive Test Transmitter fi Ja The transmit receive test will tie up pour network Make sure the d computers involved in this test are the only ones on the network This Computer a a Stop I Continuous fi Loops Statistic Value packets transmitted packets received errors detected reBadCRC reCollDet reLinkLost PhD acode a 4 b Close Help Running the Echo Test The echo test verifies the ability of the 3C985B SX server NIC to transmit and receive data on the network You must have two servers with 3C985B SX server NICs and network drivers installed to run an echo test One server sends data and the other receives data Both servers must be running Windows NT 4 0 68 CHAPTER 5 DIAGNOSTICS AND TROUBLESHOOTING Before running the echo test connect to an inactive network on which only the server being tested and the echo server are operating CAUTION Running the echo test while connected to an Z active network ca
42. Gigabit EtherLink Server NIC A ome User Guide MODEL WO 2C9856 58 B Gigabit EtherLink 3 f Server NIC User Guide 3C985B SX 1000 PCI server NIC with DynamicAccess technology http www 3com com http www 3com com productreg Part No 09 1151 003 Published June 1999 3Com Corporation m 5400 Bayfront Plaza Santa Clara California m 95052 8145 Copyright 1999 3Com Corporation All rights reserved No part of this documentation may be reproduced in any form or by any means or used to make any derivative work such as translation transformation or adaptation without written permission from 3Com Corporation 3Com Corporation reserves the right to revise this documentation and to make changes in content from time to time without obligation on the part of 3Com Corporation to provide notification of such revision or change 3Com Corporation provides this documentation without warranty term or condition of any kind either implied or expressed including but not limited to the implied warranties terms or conditions of merchantability satisfactory quality and fitness for a particular purpose 3Com may make improvements or changes in the product s and or the program s described in this documentation at any time If there is any software on removable media described in this documentation it is furnished under a license agreement included with the product as a separate document in the hard copy documentation or
43. LING 3COM SOFTWARE DURING see NETWARE INSTALLATION Follow these instructions to install 3Com software while you are installing the NetWare network operating system This procedure is often called performing a fresh install These instructions apply to NetWare versions 4 11 and 5 0 Software Installation Requirements NIC At least one 3Com server NIC must be installed in a PCI bus master slot The following models are supported 3C985B SX Operating system Novell NetWare version 4 11 or 5 0 and the most recent patches and updates available from Novell technical support www novell com Netware Packet Receive Buffers For guidelines see Software Installation Requirements in Installing and Configuring the NetWare Driver Slot numbers for multiple NICs For guidelines see Software Installation Requirements in Installing and Configuring the NetWare Driver Installation Instructions These instructions are for installing from the 3Com EtherLink Server NIC CD If you download 3Com software from the web and make installation diskettes to use for the installation the steps are slightly different you do not need to remove and replace the NetWare CD Start the installation and proceed as usual until you reach the Devices Detected screen In the Devices Detected screen There are no NICs listed in the Network Boards field From the Options menu select Modify 92 APPENDIX B INSTALLING 3
44. Within the Program 74 Running the Group 1 Tests 75 Running the Group 2 Tests 76 Running the Group 3 Tests 77 Running the Transmit Receive Test 77 Running the Echo Server Test 78 Viewing Test Results and NIC Information 80 Exiting the Program 80 Uninstalling 3Com Software 80 Windows NT Software Removal 80 NetWare Software Removal 81 DynamicAccess Software for Servers Removal 81 Troubleshooting Tips 82 Constructing Loopback Plugs 83 DYNAMICAccess TECHNOLOGY SERVER FEATURES About Load Balancing 85 About Resilient Server Links 85 About Failover 86 Specifying a Dedicated IP Address 87 Changing an IP Address 87 Changing the Other Device s IP Address 87 Changing the Group s Dedicated IP Address 88 Troubleshooting a Load Balancing Configuration 88 About VLANs 89 INSTALLING 3COM SOFTWARE DURING NETWARE INSTALLATION Software Installation Requirements 91 Installation Instructions 91 SPECIFICATIONS TECHNICAL SUPPORT Online Technical Services 95 World Wide Web Site 95 3Com Knowledgebase Web Services 96 3Com FTP Site 96 3Com Bulletin Board Service 96 Access by Analog Modem 96 Access by Digital Modem 97 3Com Facts Automated Fax Service 97 Support from Your Network Supplier 97 Support from 3Com 98 Returning Products for Repair 99 INDEX 3COM CORPORATION LIMITED WARRANTY FCC CLAss B STATEMENT FCC DECLARATION OF CONFORMITY 3COM END USER SOFTWARE LICENSE AGREEMENT PRODUCT REGISTRATION A
45. ates the CD is mounted successfully and then proceed to copy the driver Copying the Driver 1 Enter this command at the prompt NetWare 4 11 load install NetWare 5 0 load nwconfig In the Installation Options screen select Driver options In the Driver Options screen select Configure network drivers In the Additional Driver Actions screen select Select a driver The Select a Driver screen appears listing all previously saved drivers in the system If this is the first installation of the 3Com server NIC driver it does not appear in this list Press Insert A system message for selecting a disk drive appears Press F3 Enter the path to the driver For example 3C985B_SX netware The Select a Driver to Install screen appears with the 3C985B SX server NIC driver name highlighted Press Enter to select the driver 42 CHAPTER 4 INSTALLING AND CONFIGURING THE NETWARE DRIVER 9 Select Yes at the prompt to confirm the name of the driver to copy The installation program copies the driver to the appropriate server subdirectory The Configuration screen appears Specifying the Slot Number You need not specify the slot number if you are installing only one NIC In the Configuration screen select Slot Number 2 Enter the slot number of the NIC that you want to install For example 1 See Changing Driver Configuration Parameters for instructions on changing other parameters in this screen Loading the
46. ating system using the pull down menu g Select your network operating system using the pull down menu h Select your computer processor speed using the pull down menu Click Next to display the Problem Description window Type the problem description and the 3Com case number if you have one 72 CHAPTER 5 DIAGNOSTICS AND TROUBLESHOOTING 7 Use the pull down menu to select whether you can reproduce the problem Click Next to display the Save window 9 Click Finish to save the report as an ASCII text file You can click Back to edit the previous windows After saving you can a E mail the report to 3Com a View the report click View Report 10 Click OK The General window appears 11 To exit the program click Cancel Using the 3Com DOS Diagnostics Program The DOS Configuration and Diagnostics Program includes the diagnostic tests summarized in Table 6 If the NIC passes the Group 1 and Group 3 tests hardware failure is ruled out If a problem remains look at cabling the connected switch software and other issues that affect network functionality Table 6 DOS Diagnostic Tests Test Description Group 1 These tests check the physical components circuitry and connectors on the NIC Group 2 These tests check the integrity of the on board circuitry and the on board transceiver and cable connectors Group 3 The Group 3 tests verify the ability of the NIC to send and receive data on the netwo
47. cess 3Com support services in the Support window a Click Diagnostics to display the Diagnostics window See Using the Diagnostics Window earlier in this chapter for information on how to run diagnostic tests a Click BBS Information to see BBS telephone numbers and modem speeds m Read the 3Com World Wide Web address in the next field m Click Problem Report to generate a problem report Using the 3Com NIC Diagnostics Program 71 Generating a Problem Report The problem report generator prompts you for information to help 3Com customer support solve NIC installation and configuration problems You can e mail the completed report to 3Com customer support and receive an e mail answer within two business days To generate a problem report from the Support window Click Problem Report to display the Problem Report main window Review the window text and click Next to display the Customer Information window Type the customer information in each field and click Next to display the Computer Information window Type the computer information in each field a Manufacturer and model Enter the manufacturer and model of your computer b Identify your computer as a client server or both using the pull down menu Select your CPU type using the pull down menu d Enter the numbers of the PCI slots that have boards installed e Enter the numbers of the PCI slots that support bus mastering f Select your computer oper
48. ct a NIC use the Network Interface Card NIC list box in the General window Figure 16 General Window 3Com Gigabit Ethernet Adapter 30985 Diagnostics v1_0 General Diagnostics Support NIC Details Cancel Help 60 CHAPTER 5 DIAGNOSTICS AND TROUBLESHOOTING Viewing NIC Details To view the details about NIC configuration settings Select a NIC from the Network Interface Card list box 2 Click NIC Details The NIC Details window Figure 17 appears Each configuration setting is shown with its current value When you are finished viewing NIC details click OK Figure 17 NIC Details Window NIC Details BE Bus Number Slot Number 16 ASIC Version 4 Device ID 1 Vendor ID 4782 Using the Diagnostics Window From the Diagnostics window you can run the diagnostic tests summarized in Table 4 Table 4 3Com NIC Diagnostic Tests Test Description NIC self test These tests check the physical components circuitry and connectors on the NIC Packet tests These tests check the NIC s ability to transfer packets Using the 3Com NIC Diagnostics Program 61 To display the Diagnostics window Figure 18 start the 3Com NIC Diagnostics program and click the Diagnostics tab To see all the available tests use the Name list box in the Diagnostics window Figure 18 Diagnostics Window 3Com Gigabit Ethernet Adapter 30985 Diagnostics v1_0 General Diagnostics Support r Sel
49. e instructions in this chapter to install the NIC driver and DynamicAccess software on a server running Windows NT 4 0 Software Installation Requirements a NIC At least one 3Com 3C985B SX server NIC must be installed in a PCI bus master slot Operating system Microsoft Windows NT version 4 0 must be installed with the most recent Service Pack and patches available from Microsoft technical support www microsoft com Installation and Configuration Scenario wm F amp F WwW N The instructions in this guide follow a simple scenario that demonstrates the fundamentals of setting up a sample configuration Setting up your own configuration may require a slightly different sequence of tasks and different numbers of NICs The Windows NT scenario described here illustrates a server on which no other NICs are installed and follows this sequence Installing the Software This includes installing the driver and installing DynamicAccess software for servers Creating a Load Balancing RSL Group Adding NICs to a Group Creating a VLAN Specifying Traffic Priorities 20 CHAPTER 3 INSTALLING AND CONFIGURING THE WINDOWS NT DRIVER 6 Saving the Configuration Examples are also shown for these maintenance tasks a Disabling Load Balancing for a Group m Removing a NIC from a Group a Changing the Primary NIC Deleting or Editing a VLAN Displaying NIC Properties a Displaying Group Properties m Specifying Failover to Fas
50. e integer Example el980lb send tmo 1001 20 Default 10 Messages A separate message is displayed for each loaded frame type set probe interval This command sets the probe packet interval Syntax el980lb set probe interval in_ticks where in_ticks is the time in ticks 18 ticks 1 second Example el980lb set probe interval 60 Default 18 If the delay is longer than 1 second NIC or link failures are not recognized as quickly Messages If no argument is specified or the specified argument is invalid the current value is displayed Otherwise the new value is displayed unbind This command deletes a Load Balancing RSL group the LAN driver for the group cannot be loaded Syntax el980lb unbind pri_slot where pri_slot is the PCI slot number of the primary NIC Example el980lb unbind 10001 Default None Messages If successful Load Balancing RSL software displays this message for all frame types that the NIC supports Cleaning up resources for group associated with Primary Slot xxxx 56 CHAPTER 4 INSTALLING AND CONFIGURING THE NETWARE DRIVER wait tmo This command sets the timeout value in seconds that Load Balancing RSL waits before marking a NIC that is in wait mode as failed see retry count Syntax el980lb wait tmo value_in_seconds where value_in_seconds is any positive integer Example el980lb wait tmo 2 Default 1 Messages If no argument is specified or the specified argument is in
51. e network Group 3 consists of two tests m Transmit Receive Test m Echo Server Test Running the Transmit Receive Test The Transmit Receive Test checks the ability of the NIC to exchange packets with another computer To run the Transmit Receive Test two PCs with 3C985B SX server NICs installed are required one PC to transmit data and one PC to receive data CAUTION Running the Transmit Receive Test while AY connected to an active network can cause intermittent failures To avoid this connect to an inactive network on which only the PCs being tested are operating To run the Transmit Receive Test 1 Make sure that a 3C985B SX server NIC is installed in the transmitting PC and connected to the network 2 Install a 3C985B SX server NIC in another PC the receiving PC and connect it to the network 3 Launch the DOS diagnostics program on both PCs 4 On the receiving PC a From the Select menu item on the main screen select the NIC to be tested b From the Test menu select Test Setup c Select Group 7 and select Disable Group d Select Group 2 and select Disable Group e Enable the Transmit Receive test by selecting Group 3 selecting Transmit Receive Test and pressing the spacebar f Click OK The main screen reappears g From the Test menu select Receiver The Transmit Receive Receiver screen appears 78 CHAPTER 5 DIAGNOSTICS AND TROUBLESHOOTING 5 On the transmitting PC a From the Select menu on t
52. ee 3 business days after 3Com s verification of the DOA product but may be delayed due to export or import procedures When an advance replacement is provided and Customer fails to return the original product to 3Com within fifteen 15 days after shipment of the replacement 3Com will charge Customer for the replacement product at list price 3Com shall not be responsible for any software firmware information or memory data of Customer contained in stored on or integrated with any products returned to 3Com for repair whether under warranty or not WARRANTIES EXCLUSIVE IF A 3COM PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE CUSTOMER S SOLE REMEDY FOR BREACH OF THAT WARRANTY SHALL BE REPAIR REPLACEMENT OR REFUND OF THE PURCHASE PRICE PAID AT 3COM S OPTION TO THE FULL EXTENT ALLOWED BY LAW THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRANTIES TERMS OR CONDITIONS EXPRESS OR IMPLIED EITHER IN FACT OR BY OPERATION OF LAW STATUTORY OR OTHERWISE INCLUDING WARRANTIES TERMS OR CONDITIONS OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE SATISFACTORY QUALITY CORRESPONDENCE WITH DESCRIPTION AND NON INFRINGEMENT ALL OF WHICH ARE EXPRESSLY DISCLAIMED 3COM NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE INSTALLATION MAINTENANCE OR USE OF ITS PRODUCTS 3COM SHALL NOT BE LIABLE UNDER THIS WARRANTY IF ITS TESTING AND EXAMINATION
53. ements The following items are required for hardware and software installation Processor Pentium class or higher Server RAM 64 megabytes minimum m PCI slot For each NIC one bus master slot that conforms to PCI 32 bit or 64 bit specifications revision 2 0 or higher a Drive CD ROM 16 CHAPTER 2 INSTALLING THE HARDWARE a Cable 62 5 125 um or 50 125 um multimode fiber optic Connector SC duplex Software One 3Com EtherLink Server CD with DynamicAccess software for servers and network drivers Operating system One of the following a Microsoft Windows NT version 4 0 with the most recent Service Pack available from Microsoft technical support www microsoft com Novell NetWare version 4 11 or 5 0 with the most recent patches and updates available from Novell technical support www novell com a SCO UnixWare 7 Server BIOS Latest version Contact the PC manufacturer to verify Installation Instructions 1 Prepare the NIC and the server a Unpack and inspect the NIC for damage b Remove the optical dust cap from the NIC port O NIT gE O viva x AB may se 00 Q2 ANA Installation Instructions 17 Exit all open applications and user processes Turn off the power to the server and attached devices Unplug the power cables from the power source Remove the computer cover from the server Locate an empty bus master PCl bus expan
54. er CD from the CD ROM drive CAUTION To avoid system failure on multiprocessor A servers running Windows NT Service Pack 4 you must install a Microsoft TCP IP hot fix patch and reboot the server before installing DynamicAccess software For more information on the patch see the Gigabit EtherLink Server NIC Release Notes and the README file in the root directory on the Gigabit EtherLink Server CD 14 Restart Windows NT Creating a Load Balancing RSL and VLAN Configuration DynamicAccess software allows you to create and edit Load Balancing RSL groups and VLANs Planning the Configuration Consider these items when planning Load Balancing RSL groups and VLANs a Decide whether you want to use bidirectional load balancing or transmit only load balancing To use bidirectional load balancing you must assign a dedicated IP address for each load balancing group This address must be unique not used elsewhere on the network For details see Specifying a Dedicated IP Address Creating a Load Balancing RSL and VLAN Configuration 23 Decide which NICs are to be part of each Load Balancing RSL group Each group must include at least two NICs Decide which NIC is to be the primary NIC in each group Decide whether you want to specify failover to another 3C985B SX server NIC or to a 3Com 3C980B TX server NIC If you choose to failover to the 3C980B TX server NIC you must disable load balancing for that group For optimum fai
55. ers Figure 23 Echo Test Windows Echo Test Responder fa Ja The echo test will tie up your network Make sure the computers 4 involved in the echo test are the only ones on the network PE 5 This Computer stop lM Continuous Statistic Value packets transmitted packets received errors detected rBadCRC reCollDet reLinkLost Phu ecode 4 es Close Echo Test Sender 2 The echo test will tie up your network Make sure the computers involved in the echo test are the only ones on the network This Computer al a Stop J Continuous Statistic Value packets transmitted packets received errors detected rBadCRC reCollDet reLinkLost mPhul ecode 4 Close 70 CHAPTER 5 DIAGNOSTICS AND TROUBLESHOOTING Using the Support Window The Support window provides access to various 3Com support services To display the Support window Start the 3Com NIC Diagnostics program 2 Click the Support tab Figure 24 Support Window 3Com Gigabit Ethernet Adapter 30985 Diagnostics 1_0 x General Diagnostics Support IF you are having trouble with your NIC please follow these steps Steps 1 Run the Diagnostics 2 Check the 3Com BBS for the latest BBS Information drivers ae 3 Visit the Customer Support S section at the 3Com web site WES eee ECU 4 Create a problem report Problem Report OK Cancel Apply Help Accessing Support Services To ac
56. erver features NetWare 46 Windows NT 4 0 30 memory requirements NetWare packet receive buffer sizes 37 91 memory specifications 93 MIBs 96 multicast control configuring 29 multiple NICs NetWare 38 91 N namebind command 53 NetWare adding a group 47 adding NICs toa group 46 configuration parameters 49 configuring server features 43 correlating slot numbers and physical NICs 38 91 driver installation 40 driver installation requirements 37 91 maintaining server features 46 packet receive buffer sizes 37 91 server features installation 43 slots for multiple NICs 38 system requirements 37 91 uninstalling software 81 verifying a configuration 45 verifying driver installation and configuration 45 NetWare server features commands 51 network supplier support 97 104 INDEX NIC configuration parameters NetWare installation program 49 connecting to network 17 information 80 primary 85 properties displaying Windows NT 4 0 33 editing Windows NT 4 0 32 secondary 85 Statistics 80 virtual 85 NIC Self Test 61 NIC Self Test diagnostic test 60 Node Address 49 O online technical services 95 operating temperature 93 P packet receive buffers NetWare 37 91 packet tests Echo Test 67 External Loopback Test 64 Internal Loopback Test 63 starting 62 Transmit Receive Test 65 pause frames 35 PCI BIOS parameters 83 power requirements 93 primary NIC 31 85 binding protocol NetWare 44 changing Windows NT 4 0 3
57. es from the DOS_DIAG directory on the 3Com EtherLink Server CD to the bootable DOS diskette copy dos_diag a 74 CHAPTER 5 DIAGNOSTICS AND TROUBLESHOOTING Starting the Program 1 Insert the bootable DOS diskette that contains the 3C985CFG exe program into the floppy drive for example the A drive Boot the computer from the bootable DOS diskette Enter this command to start the program a 3c985cfg The Configuration and Diagnostics Program detects all 3C985B SX server NICs in the system The main screen appears with a NIC selected Program may not match those labeled on the mother board i gt Slot numbers listed in the Configuration and Diagnostics Navigating Within the Program Table 7 summarizes how to select items and move through the Configuration and Diagnostics Program Table 7 Using the Configuration and Diagnostics Program Keystroke Action Tab Move cursor to next field Enter Select field Up and Down arrow keys Esc Shift Tab Alt Highlighted letter F1 F2 F3 F4 F5 F6 F7 F8 F9 F10 F11 F12 Move cursor up and down a list Exit to previous screen Move cursor to previous field Execute indicated function Get Help for selected item Not applicable Exit to DOS Display Configure NIC screen Display Run Tests screen Display Test Setup screen Start echo server Display NIC Information screen Display NIC Statistics screen Select NIC Not applicable Not appl
58. f RAM The maximum memory usage is 4202 bytes x 3524 buffers 14 1 MB of RAM Slot numbers for multiple NICs If you are installing more than one NIC on a server you must know which NIC corresponds to a given PCI slot to connect a cable from the NIC to the appropriate port on the hub or switch You can correlate slots with physical NICs by the NIC MAC addresses The MAC address is written on a bar code label on the top component side of the NIC See Obtaining Slot Numbers for more information Planning NIC Groups Plan the cable changes required to connect each primary NIC and all secondary NICs to the same network segment For optimum failover performance turn the spanning tree feature off at switches that are connected directly to the server If the spanning tree feature must be turned on a failover may be delayed up to 30 seconds while the switch processes the spanning tree algorithm Decide which NICs are to be part of each Load Balancing RSL group Decide which NIC is to be the primary NIC in each group Obtain the slot numbers of the NICs You need these numbers if you are installing more than one NIC See Obtaining Slot Numbers for instructions Obtaining Slot Numbers 39 Obtaining Slot Numbers If you are installing more than one NIC on a server you must know which NIC corresponds to a given PCI slot to connect a cable from the NIC to the appropriate port on the hub or switch The NetWare driver installation
59. f Test Name Status PCI Test Register Test SRAM Test UART Test Processor Test xl m Packet Test Choose Test Test packets transfering in various modes Running the NIC Self Test Run the NIC self test to check the physical components connectors and circuitry on the NIC Make sure the 3C985B SX server NIC is installed and connected to the network and that the Windows NT driver is installed To run the NIC self test Start the 3Com NIC Diagnostics program Click the Diagnostics tab Click Start in the Self Test area The tests run in sequence to completion or until you click Stop CHAPTER 5 DIAGNOSTICS AND TROUBLESHOOTING Running the Packet Tests Run the packet tests to check the NIC s ability to transfer packets Table 5 describes the packet tests Table 5 Packet Tests Test Description Statistics Collected All Tests Internal Loopback External Loopback Transmit Receive Echo Checks on board circuitry of the NIC by writing and then reading data to and from internal memory registers Checks port and transceiver integrity by comparing transmitted and received packets Requires an external loopback plug For more information on building an external loopback plug see Constructing Loopback Plugs near the end of this chapter Tests the ability of the NIC to transmit or receive packets from another computer Requires two connected computers Checks sy
60. g is feasible refund to Customer the purchase price paid for such product Any software update or replaced or repaired product will carry a Year 2000 Warranty for ninety 90 days after purchase or until April 1 2000 whichever is later OBTAINING WARRANTY SERVICE Customer must contact a 3Com Corporate Service Center or an Authorized 3Com Service Center within the applicable warranty period to obtain warranty service authorization Dated proof of purchase from 3Com or its authorized reseller may be required Products returned to 3Com s Corporate Service Center must be pre authorized by 3Com with a Return Material Authorization RMA number marked on the outside of the package and sent prepaid and packaged appropriately for safe shipment and it is recommended that they be insured or sent by a method that provides for tracking of the package The repaired or replaced item will be shipped to Customer at 3Com s expense not later than thirty 30 days after 3Com receives the defective product Dead or Defective on Arrival In the event a product completely fails to function or exhibits a defect in materials or workmanship within the first forty eight 48 hours of installation but no later than thirty 30 days after the date of purchase and this is verified by 3Com it will be considered dead or defective on arrival DOA and a replacement shall be provided by advance replacement The replacement product will normally be shipped not later than thr
61. he main screen select the NIC to be tested From the Test menu select Test Setup Select Group 1 and click Disable Group Select Group 2 and click Disable Group oa a Ft Enable the Transmit Receive test by selecting Group 3 selecting Transmit Receive Test and pressing the spacebar f Enter the number of times you want the test to run or select Continuous g Click OK The main screen reappears h From the Test menu select Run Tests The Test Results screen appears i Click Start The test results are updated on the screen as the test runs Running the Echo Server Test The Echo Server Test checks connectivity of the entire system by verifying the ability of the 3C985B SX server NIC to send and receive echo packets to run the Echo Server Test two PCs with 3C985B SX server NICs installed are required one PC to send data and one PC to respond CAUTION Running the Echo Server Test while connected A to an active network can cause intermittent failures To avoid this connect to an inactive network on which only the PC being tested is operating To run the Echo Server Test follow these steps 1 Make sure that a 3C985B SX server NIC is installed in the sending PC and connected to the network 2 Install a 3C985B SX server NIC in another PC the responder and connect it to the network Using the 3Com DOS Diagnostics Program 79 3 Launch the DOS diagnostics program on both PCs 4 On the echo server responder a
62. icable Using the 3Com DOS Diagnostics Program 75 Running the Group 1 Tests The Group 1 tests check the integrity of the on board ASIC circuitry The types of tests and number of test repetitions are set to the default values that is Group 1 tests enabled other tests disabled To run all the internal tests Physically disconnect the NIC from the network 2 From the Se ect menu item on the main screen select the NIC to be tested 3 From the Test menu select Test Setup 4 In the Test Setup screen a Verify that the Group 1 tests are selected b Verify that all the internal tests are enabled If they are not select Enable Group to set all internal tests to Enable You can enable and disable an individual test by selecting D gt the test and pressing the spacebar c Verify that the Group 2 and Group 3 tests are disabled If the Group 2 tests are not disabled select Group 2 and click Disable Group If the Group 3 tests are not disabled select Group 3 and click Disable Group d Enter the number of times you want the tests to run or select Continuous 5 Select OK The main screen reappears 6 From the Test menu select Run Tests The Test Results screen appears 7 Select Start to run the Group 1 tests The tests results are updated on the screen as the tests run 76 CHAPTER 5 DIAGNOSTICS AND TROUBLESHOOTING Running the Group 2 Tests e2 N 10 11 Run the Group 2 tests to check the integrity of the
63. ield blank The default MAC address is recommended for most installations Select Log Message Level and press Enter Select which messages to log from the pop up box and press Enter All messages are printed to the system console screen and to the SYS SYSTEM SYS LOG ERR file All messages are logged by default 8 When you have set all the configuration values select Save parameters and load driver The installation program loads the configured driver and then writes the appropriate LOAD and BIND commands to the AUTOEXEC NCF file The system assigns a network number 9 Enter a network number or press Enter to select the system assigned number If no errors are encountered the installation asks whether you want to select an additional network driver Load Balancing RSL Commands 51 10 Continue with the installation a f you are installing only one NIC select No to finish loading and exit m f you are installing more than one NIC select Yes to set up another NIC Load Balancing RSL Commands Load Balancing RSL commands can be used to create sophisticated configurations or for troubleshooting You can enter them at the server command line or add them to the appropriate NCF file The commands are summarized below bind This command creates Load Balancing RSL groups by specifying slot parameters of primary and secondary NICs Syntax Example Default Messages continued el980lb bind pri_slot sec_slot
64. in s as are provided in this License Agreement r the Software Technical data is provided with limited une 1987 whichever is applicable You agree not to remove or deface any portion of any legend provided on any licensed program or documentation delivered to you under this License Agreement TERM AND TERMINATION This license will expire fifty 50 years from the da Software if it is not earlier terminated You may terminate it at any time by destroying the Software and documentation together with all copies and merged portions in any form immediately if you fail to comply with any term or condition of this License Agreement Upon such termination you agree to destroy the Software and documentation toge merged portions in any form GOVERNING LAW This License Agreement shall be as such laws are applied to agreements entered between California residents and by the laws of from application to this License Agreement e that you first use the t will also terminate her with all copies and governed by the laws of the State of California into and to be performed entirely within California the United States You agree that the United Nations Convention on Contracts for the International Sale of Goods 1980 is hereby excluded in its entirety LIMITED WARRANTY LIMITATION OF LIABILITY All warranties and limitations of liability applicable to the Software are as stated on the Limited Warranty Card or in
65. ing the Software 40 Loading the 3Com EtherLink Server CD 41 NetWare 4 11 41 NetWare 5 0 41 Copying the Driver 41 Specifying the Slot Number 42 Loading the Driver 42 Setting Up Another NIC 42 Installing Load Balancing RSL Software 43 Configuring Load Balancing RSL Groups 43 Verifying the Load Balancing RSL Configuration 45 Verifying the Installation and Configuration 45 Maintaining a Load Balancing RSL Configuration 46 Adding a Secondary NIC to a Load Balancing RSL Group 46 Adding a Load Balancing RSL Group 47 Changing Driver Configuration Parameters 49 Load Balancing RSL Commands 51 bind 51 display status 52 help 52 link tmo 52 load sharing 53 namebind 53 receive tmo 54 retry count 54 sendtmo 55 set probe interval 55 unbind 55 waittmo 56 DIAGNOSTICS AND TROUBLESHOOTING LED Operation 57 Using the 3Com NIC Diagnostics Program 58 Starting the 3Com NIC Diagnostics Program 58 Accessing the 3Com Help System 59 Using the General Window 59 Displaying the General Window 59 SelectingaNIC 59 Viewing NIC Details 60 Using the Diagnostics Window 60 Running the NIC Self Test 61 Running the Packet Tests 62 Running the Internal Loopback Test 63 Running the External Loopback Test 64 Running the Transmit Receive Test 65 Running the Echo Test 67 Using the Support Window 70 Accessing Support Services 70 Generating a Problem Report 71 Using the 3Com DOS Diagnostics Program 72 Copying the Program 73 Starting the Program 74 Navigating
66. interrupt frequency based on traffic conditions to increase overall application throughput In light traffic the NIC driver interrupts the host for each received packet minimizing latency When traffic is heavy the NIC issues one host interrupt for multiple back to back incoming packets preserving host CPU cycles The PCI interface on the 3C985B SX server NIC contains two independent DMA channels for simultaneous read and write operations The core control for the 3C985B SX server NIC resides in a tightly integrated high performance ASIC Embedded RISC processors in the ASIC provide the flexibility to add new features to the NIC and adapt it to future changes in network requirements through software downloads This embedded RISC processor enables NIC drivers to exploit built in functions on the NIC that offload operations from the host to the NIC 3 3Vand5V LINK and DATA Diagnostics programs run under DOS or Windows NT Software Features 13 Software Features Windows NetWare NT 4 0 4 11 and 5 0 UnixWare 7 DynamicAccess technology provides x powerful server features DynamicAccess technology also x provides performance optimization features IEEE 802 1P traffic prioritization fast IP multicast control Load balancing spreads transmission x X over several NICs thereby increasing outbound bandwidth Resilient server links RSLs keep x x x traffic flowing if a server link fails IEEE 802 1Q multiple vi
67. ion of liability for personal injury so the above limitations and exclusions may be limited in their application to you When the implied warranties are not allowed to be excluded in their entirety they will be limited to the duration of the applicable written warranty This warranty gives you specific legal rights which may vary depending on local law GOVERNING LAW This Limited Warranty shall be governed by the laws of the State of California U S A excluding its conflicts of laws principles and excluding the United Nations Convention on Contracts for the International Sale of Goods 3Com Corporation 5400 Bayfront Plaza Santa Clara CA 95054 408 326 5000 FCC CLass B STATEMENT This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any interference received including interference that may cause undesired operation WARNING This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules and the Canadian Department of Communications Equipment Standards entitled Digital Apparatus ICES 003 These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with
68. ir 99 maintaining server features 30 traffic prioritization system requirements 19 configuring 29 uninstalling software 80 Transmit Receive Test 65 viewing configuration settings 60 under DOS 77 World Wide Web WWW 95 96 under Windows NT 65 transmit only load balancing 22 86 troubleshooting cable 82 LEDs 57 load balancing 88 tips 82 Tx Flow Control 49 U unbind command 55 uninstalling software DynamicAccess software for Servers 81 NetWare 81 Windows NT 4 0 80 URL 95 V verifying configuration NetWare 45 driver installation NetWare 45 viewing configuration settings Windows NT 4 0 60 virtual NIC 85 VLANs Windows NT 4 0 creating 27 deleting or editing 32 ID numbers legal ranges 27 number allowed in a server 27 3Com Corporation LIMITED WARRANTY Gigabit EtherLink Server NIC HARDWARE 3Com warrants this hardware product to be free from defects in workmanship and materials under normal use and service for the following length of time from the date of purchase from 3Com or its authorized reseller Five 5 years 3Com s sole obligation under this express warranty shall be at 3Com s option and expense to repair the defective product or part deliver to Customer an equivalent product or part to replace the defective item or if neither of the two foregoing options is reasonably available 3Com may in its sole discretion refund to Customer the purchase price paid for the defective product All product
69. is in conformity with the following standards or other normative documents m ANSI C63 4 1992 Methods of Measurement m Federal Communications Commission 47 CFR Part 15 subpart B 15 107 e Class B Conducted Limits 15 109 g Class B Radiated Emissions Limits 3Com Corporation 5400 Bayfront Plaza P O Box 58145 Santa Clara CA 95052 8145 3COM END USER SOFTWARE LICENSE AGREEMENT IMPORTANT Read Before Using This Product YOU SHOULD CAREFULLY READ THE FOLLOWING TERMS AND CONDITIONS BEFORE USING THIS PRODUCT IT CONTAINS SOFTWARE THE USE OF WHICH IS LICENSED BY 3COM CORPORATION 3COM TO ITS CUSTOMERS FOR THEIR USE ONLY AS SET FORTH BELOW IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS OF THIS AGREEMENT DO NOT USE THE SOFTWARE USING ANY PART OF THE SOFTWARE INDICATES THAT YOU ACCEPT THESE TERMS LICENSE 3Com grants you a nonexclusive license to use the accompanying software program s the Software subject to the terms and restrictions set forth in this License Agreement You are not permitted to lease rent distribute or sublicense the Software or to use the Software in a time sharing arrangement or in any other unauthorized manner Further no license is granted to you in the human readable code of the Software source code Except as provided below this License Agreement does not grant you any rights to patents copyrights trade secrets to the Software rademarks or any other rights in respect The Software is
70. lf Test 60 Windows NT 4 0 58 diagnostics programs 3Com NIC Diagnostics program Windows NT 4 0 58 DOS Configuration and Diagnostics Program 73 dimensions NIC 93 disabling load balancing for a group Windows NT 4 0 30 display status command 52 displaying group properties Windows NT 40 34 NIC properties Windows NT 4 0 33 DOS diagnostics program 72 Echo Server Test 78 exiting 80 External Loopback Test 76 internal diagnostics tests 75 loopback tests 76 test results 80 Transmit Receive Test 77 when to use 73 driver installation NetWare 40 Windows NT 4 0 20 driver installation requirements NetWare 37 91 Windows NT 4 0 19 DynamicAccess software for servers adding NICs toa group 26 changing the primary NIC 31 creating a group 24 creating a VLAN 27 deleting or editing a VLAN 32 removing a NIC froma group 32 starting the program 23 DynamicAccess Software Setup windows 29 30 or deleting a VLAN Windows NT 40 32 efficient multicast control configuring 29 environment specifications 93 External Loopback Test 76 F failover about 86 to EtherLink 10 100 PCINIC 35 Fast IP configuring 29 fax service 3ComFacts 97 FDR Filtering 49 flow control 21 35 49 asymmetric 35 forced link 36 pause frames 35 symmetric 35 forced link 36 fresh install NetWare 91 G Group 1 DOS diagnostics tests 72 75 Group 2 DOS diagnostics tests 72 76 Group 3 DOS diagnostics tests 72 77 groups 85 adding NICs to NetWare 46 Windows NT
71. lover performance turn the spanning tree feature off at switches that are connected directly to the server If the spanning tree feature is turned on a failover may be delayed up to 30 seconds while the switch processes the spanning tree algorithm Plan the cable changes required to connect each primary NIC and all secondary NICs to the same network segment Observe the recommended support limits Four groups a 64 VLANs per server Assign a VLAN ID number to each VLAN If you are not using a DHCP server each VLAN that is using IP services requires an IP address and subnet mask Starting DynamicAccess Software Log in to the Windows NT Administrator account 1 2 From the Windows Start menu select Settings Control Panel Double click the DynamicAccess SW Server icon The Resilient Server Link Load Balance VLAN Configuration window appears It contains tabs for these windows In the Load Balance RSL window you can create and change Load Balancing RSL groups The NICs in a group work together to route traffic efficiently and to recover from failures In the VLANs window you can set up virtual LANs All groups listed on the Load Balance RSL window also appear as groups in the VLAN window Any ungrouped NICs in the Load Balance RSL window are also listed in the VLAN window 24 CHAPTER 3 INSTALLING AND CONFIGURING THE WINDOWS NT DRIVER Creating a Load Balancing RSL Group See Figure 4 and follow these steps Click the L
72. n World Wide Web site Online Technical Services 3Com offers worldwide product support 24 hours a day 7 days a week through the following online systems a World Wide Web site m 3Com Knowledgebase Web Services m 3Com FIP site m 3Com Bulletin Board Service 3Com BBS m 3Com Facts Automated Fax Service World Wide Web Site To access the latest networking information on the 3Com Corporation World Wide Web site enter this URL into your Internet browser http www 3com com This service provides access to online support information such as technical documentation and software library as well as support options that range from technical education to maintenance and professional services 96 APPENDIX D TECHNICAL SUPPORT 3Com Knowledgebase Web Services This interactive tool contains technical product information compiled by 3Com expert technical engineers around the globe Located on the World Wide Web at http knowledgebase 3com com this service gives all 3Com customers and partners complementary round the clock access to technical information on most 3Com products 3Com FTP Site gt Download drivers patches software and MIBs across the Internet from the 3Com public FTP site This service is available 24 hours a day 7 days a week To connect to the 3Com FTP site enter the following information into your FTP client m Hostname tp 3com com m Username anonymous a Password lt your Inter
73. n cause intermittent failures Connect to an inactive network on which only the servers being tested are operating To run the echo test 1 Install a 3C985B SX server NIC and the network driver in each of two different servers and connect both to the same inactive network The server that contains the NIC being tested is the sending server The echo server is the responding server 2 On both servers a Start the 3Com NIC Diagnostics program b Click the Diagnostics tab to display the Diagnostics window Figure 18 c Click Choose Test to display the Packet Test window Figure 19 3 On the responding server a In the Packet Test window click Respond to display the Responder window Figure 23 The option to run the test continuously or for a certain number of iterations is determined by configuring the transmitting PC You cannot modify the selection here b Click Start You must start the test on the responding server before starting the test on the sending server 4 On the sending server a In the Packet Test window click Send to display the Sender window Figure 23 b To run the test continuously click the Continuous check box Otherwise the test runs once c Click Start d If you have chosen Continuous click Stop to halt the test Otherwise the test halts when it is finished Using the 3Com NIC Diagnostics Program 69 5 On the responding server click Stop 6 To exit the test click Close on both serv
74. n the NetWare 5 Console Monitor on the Available Options screen select LAN WAN drivers for this information help This command displays a list of the Load Balancing RSL commands Syntax el980lb help link tmo When a group Is being created Load Balancing RSL waits the number of seconds specified by this command for the link topology check to finish Syntax Example Default Messages el980lb link tmo value_in_seconds where value_in_seconds is any positive integer el980lb link tmo 10 5 Displays the timeout information Load Balancing RSL Commands 53 load sharing This command toggles outbound load sharing individually for each Load Balancing RSL group Syntax el980lb load sharing pri_slot where pri_slot is the PCI slot number of the primary NIC Example el980lb load sharing 10001 Default On Messages Displays the current state A separate message is displayed for each loaded frame type namebind This command creates a Load Balancing RSL group by specifying the slot frame instance name of the primary and secondary NICs for example p1_802 2 and p2_802 2 Like the BIND command the NAMEBIND command affects all protocols and all frame types on the primary NIC See bind for other properties Syntax el980lb namebind primary_name secondary_name where primary_name is the name of the primary slot secondary_name is the name of a secondary slot Example el980lb namebind p1_80
75. net e mail address gt You do not need a user name and password with Web browser software such as Netscape Navigator and Internet Explorer 3Com Bulletin Board Service The 3Com BBS contains patches software and drivers for 3Com products This service is available through analog modem or digital modem ISDN 24 hours a day 7 days a week Access by Analog Modem To reach the service by modem set your modem to 8 data bits no parity and 1 stop bit Call the telephone number nearest you Country Data Rate Telephone Number Australia Up to 14 400 bps 61 2 9955 2073 Brazil Up to 28 800 bps 5511 5181 9666 France Up to 14 400 bps 33 1 6986 6954 Germany Up to 28 800 bps 4989 62732 188 Hong Kon Up to 14 400 bps 852 2537 5601 g g Support from Your Network Supplier 97 Country Data Rate Telephone Number Italy Up to 14 400 bps 39 2 27300680 Japan Up to 14 400 bps 81 3 5977 7977 Mexico Up to 28 800 bps 525520 7835 P R of China Up to 14 400 bps 86 10 684 92351 Taiwan R O C Up to 14 400 bps 886 2 377 5840 U K Up to 28 800 bps 44 1442 438278 U S A Up to 53 333 bps 1 847 262 6000 Access by Digital Modem ISDN users can dial in to the 3Com BBS using a digital modem for fast access up to 64 Kbps To access the 3Com BBS using ISDN call the following number 1 847 262 6000 3Com Facts Automated Fax Service The 3Com Facts automated fax service provides technical articles diagrams and troubleshooting instructions on 3C
76. oad Balance RSL tab In the Load Balance RSL window click Create Group 1 2 3 4 In the Create Group dialog box type a group name Set the load balancing The default setting is bidirectional load balancing and a dedicated Class C IP address of 253 To enable transmit only load balancing Clear the Receive Load Balance Enabled check box and check the Transmit Load Balance Enabled box To enable bidirectional load balancing Check both the Transmit Load Balance Enabled box and the Receive Load Balance Enabled box Enter only the bytes required for a dedicated IP address Class Specify only bytes A 2 3 and 4 the three rightmost boxes B 3 and 4 the two rightmost boxes C 4 the rightmost box See Specifying a Dedicated IP Address for more information on the dedicated IP address To disable all load balancing Clear the Receive Load Balance Enabled and the Transmit Load Balance Enabled check boxes Click OK The name of the new NIC group appears in the Load Balancing RSL Groups list box Creating a Load Balancing RSL and VLAN Configuration 25 Figure 4 Creating a Load Balancing RSL Group ient Server Link Load Balance LAN Configuration Load Balance RSL VLANs Network Interface Cards NICs Load Balancing RSL Groups 8 2 3Com Gigabit Ethernet Adapter 3C9 S9 3 3Com Gigabit Ethemet Adapter 3C9 EF 4 3Com Gigabit Ethernet Adapter 3C9 Del Create Group M
77. om products 24 hours a day 7 days a week Call 3Com Facts using your Touch Tone telephone 1 408 727 7021 Support from Your Network Supplier If you require additional assistance contact your network supplier Many suppliers are authorized 3Com service partners who are qualified to provide a variety of services including network planning installation hardware maintenance application training and support services When you contact your network supplier for assistance have the following information ready m Product model name part number and serial number m A list of system hardware and software including revision levels m Diagnostic error messages Details about recent configuration changes if applicable If you are unable to contact your network supplier see the following section on how to contact 3Com 98 APPENDIX D TECHNICAL SUPPORT Support from 3Com If you are unable to obtain assistance from the 3Com online technical resources or from your network supplier 3Com offers technical telephone support services To find out more about your support options call the 3Com technical telephone support phone number at the location nearest you When you contact 3Com for assistance have the following information ready m Product model name part number and serial number a A list of system hardware and software including revision levels Diagnostic error messages a Details about recent configuration
78. on a separate IP subnet DHCP servers used to allocate IP addresses must be located on the same IP subnets as the VLANs m Each VLAN bound to the IPX SPX protocol must use a unique network number To avoid problems associated with blocked multicast streams configure end stations that support the IEEE 802 1p GARP Multicast Registration Protocol specification GMRP on separate switch segments from stations that do not support it These memory requirements are for multiple VLAN configurations You can improve overall system performance with VLANs by increasing the physical RAM the virtual memory page size or both Number of VLANs Minimum RAM Size MB up to 16 128 17 32 256 33 48 384 49 64 512 28 CHAPTER 3 INSTALLING AND CONFIGURING THE WINDOWS NT DRIVER Figure 6 Creating a VLAN GENTE Server Link Load Balance LAN Configuration Load Balance RSL VLANs VLANs 3 3Com Gigabit Ethernet Adapter 30985 4 3Com Gigabit Ethemet Adapter 30985 Group 1 RSL On TxLB O0n RxLB On DynamicAccess Software for Server Configuration Cancel Help LAN ID x VLAN ID p001 Cancel E Server Link Load Balance LAN Configuration Load Balance RSL VLANs VLANs 3 3Com Gigabit Ethernet Adapter 30985 4 3Com Gigabit Ethemet Adapter 3C985 SAE Group 1 RASL On TxLB On RxLB 0n JF VLAN ID 0001 Create VLAN A DynamicAccess Software for Server
79. on board circuitry and the on board transceiver and cable connectors To run the External Loopback Test you must use a loopback plug CAUTION Do not run the External Loopback Test when the 3C985B SX server NIC is cabled to another device To run the Group 2 tests Insert the loopback plug into the 3C985B SX server NIC For instructions on constructing a loopback plug see Constructing Loopback Plugs in this chapter From the Se ect menu on the diagnostics program main screen select the 3C985B SX server NIC to be tested From the Test menu select Test Setup The Test Setup screen appears Disable Group 1 tests by selecting Group 7 and clicking Disable Group Verify that Group 3 tests are disabled If the Group 3 tests are not disabled select Group 3 and select Disable Group Select Group 2 and select Enable Group You can enable and disable an individual test by selecting the test and pressing the spacebar Enter the number of times you want the tests to run or select Continuous Click OK The main screen reappears From the Test menu select Run Tests The Test Results screen appears Click Start to run the Group 2 tests The test results are updated on the screen as the tests run When you are finished remove the loopback plug and reinsert the network cable Using the 3Com DOS Diagnostics Program 77 Running the Group 3 Tests The Group 3 tests verify the ability of the NIC to send and receive data on th
80. on the removable media in a directory file named LICENSE TXT or LICENSE TXT If you are unable to locate a copy please contact 3Com and a copy will be provided to you UNITED STATES GOVERNMENT LEGEND If you are a United States government agency then this documentation and the software described herein are provided to you subject to the following All technical data and computer software are commercial in nature and developed solely at private expense Software is delivered as Commercial Computer Software as defined in DFARS 252 227 7014 June 1995 or as a commercial item as defined in FAR 2 101 a and as such is provided with only such rights as are provided in 3Com s standard commercial license for the Software Technical data is provided with limited rights only as provided in DFAR 252 227 7015 Nov 1995 or FAR 52 227 14 June 1987 whichever is applicable You agree not to remove or deface any portion of any legend provided on any licensed program or documentation contained in or delivered to you in conjunction with this User Guide 3Com the 3Com logo DynamicAccess EtherLink and Parallel Tasking are registered trademarks of 3Com Corporation Intel and Pentium are registered trademarks of Intel Corporation Microsoft MS DOS Windows and Windows NT are registered trademarks of Microsoft Corporation NetWare and Novell are registered trademarks of Novell Inc SCO and UnixWare are trademarks or registered trademarks of
81. ondary NIC c Add the slot number of the new secondary NIC to the EL985LB BIND command Figure 13 AUTOEXEC NCF File for One Group of Three NICs load e19851b Define primary NIC slot frame instances load 3c985 slot 1 frame ethernet_802 2 name p1_802 2 load 3c985 slot 1 frame ethernet_ii name p1_ii Define secondary NIC slot frame instances load 3c985 slot 2 frame ethernet_802 2 name p2_802 2 load 3c985 slot 2 frame ethernet_ii mname p2_ii load 3c985 slot 3 frame ethernet_802 2 name p3_802 2 load 3c985 slot 3 frame ethernet_ii name p3_ii Bind protocols to primary NIC bind ipx to pl_802 2 net FF02 bind ip to pl_ii address 192 1 1 1 mask ff ff ff 00 Create a group with NIC 1 primary and NICS 2 and 1003 secondary e19851b bind 1 2 3 Maintaining a Load Balancing RSL Configuration 47 3 Reboot the server The sample AUTOEXEC NCF file in Figure 13 shows a group of three NICs The primary NIC in slot 1 is bound to two secondary NICs in slot 2 and slot 3 Adding a Load Balancing RSL Group Install the NICs Follow the procedures in Chapter 2 Connect all NICs in the Load Balancing RSL group to the same network Make the following changes to the AUTOEXEC NCF file 1 a Add or verify the LOAD commands for the LAN drivers for all slot frame instances In each Load Balancing RSL group load the same protocols and frame types on the primary and all secondary NICs On the primary NIC only bind a
82. ou are installing the NetWare network operating system see Installing 3Com Software During NetWare Installation Software Installation Requirements a NIC At least one 3Com 3C985B SX server NIC must be installed in a PCI bus master slot Operating system Novell NetWare version 4 11 or 5 0 must be installed with the most recent patches and updates available from Novell technical support www novell com Netware Packet Receive Buffers Follow these guidelines for both NetWare 4 11 and NetWare 5 0 The driver requires 512 packet receive buffers for each installed NIC You must increase the minimum and maximum packet receive buffers values by 512 for each installed NIC For example if you install two NICs increase the parameters in the STARTUPNCF file by 1024 as follows Before SET MINIMUM PACKET RECEIVE BUFFERS 1000 installing NICs SET MAXIMUM PACKET RECEIVE BUFFERS 2500 After SET MINIMUM PACKET RECEIVE BUFFERS 2024 installing SET MAXIMUM PACKET RECEIVE BUFFERS 3524 two NICs 38 CHAPTER 4 INSTALLING AND CONFIGURING THE NETWARE DRIVER A Packet Receive Buffer is equal to the MAXIMUM PHYSICAL RECEIVE PACKET SIZE To calculate the minimum and maximum memory consumed by the receive buffers multiply the number of buffers by the maximum physical receive packet size For example if the MAXIMUM PHYSICAL RECEIVE PACKET SIZE 4202 bytes then the minimum memory usage is 4202 bytes x 2024 buffers 8 1 MB o
83. program b Click the Diagnostics tab c Click Choose Test 3 In the External Loopback Test area click Start The External Packet Test window appears Figure 21 4 Using the 3Com NIC Diagnostics Program 65 In the External Packet Test window a Torun the test continuously click the Continuous check box To run the test just once clear the Continuous check box b Click Start c If you chose to run the test continuously click Stop to halt the test d To exit the External Loopback Test window click Close When the test is finished remove the loopback plug from the NIC and insert the network cable Figure 21 External Packet Test Window External Packet Test 2 Make sure the TX and RX connector of the loopback fiber is connected otherwise results will be inaccurate s Stop I Continuous Statistic packets transmitted packets received errors detected reBadCRC reCollDet reLinkLost Phu eacode 4 Close Running the Transmit Receive Test The transmit receive test checks the NIC s ability to transmit or receive packets from another computer To run the transmit receive test two servers with 3C985B SX server NICs installed are required One server sends data and the other receives data Both servers must be running Windows NT 4 0 CAUTION Running the transmit receive test while connected to an active network can cause intermittent failures Connect to an inactive network on which only the PCs
84. r s input port buffers to empty Pause Frames When a transmitter receives pause frames it suspends transmission for the specified period When the receiver s input buffers can store packets again it can either send another pause frame to tell the transmitter to resume transmission or wait for transmission to resume With asymmetric flow control only one of two linked devices can receive pause frames With symmetric flow control both linked devices can send and receive pause frames 36 CHAPTER 3 INSTALLING AND CONFIGURING THE WINDOWS NT DRIVER Link Negotiation Related to flow control is the auto negotiation capability in which linked devices advertise their flow control capabilities and automatically select the best common mode of communication Rare cases for example linking to a device that does not support auto negotiation may require that auto negotiation be disabled on a port thereby enabling forced link on that port When forced link is enabled linked devices must have matching flow control capabilities For example a port that is set for forced link and reception flow control can connect successfully only with a port that is set for forced link and transmission flow control INSTALLING AND CONFIGURING THE NETWARE DRIVER Follow the instructions in this chapter to install the NIC driver and Load Balancing RSL software on a server that is already running NetWare 4 11 or 5 0 To install the 3Com software while y
85. rackets Example To enable RIPIP use the following syntax SETDefault lt port gt RIPIP CONTrol Listen In this example you must supply a port number for lt port gt Commands The words enter and type The word command means that you must enter the command exactly as shown and then press Return or Enter Commands appear in bold Example To remove the IP address enter the following command SETDefault 0 IP NETaddr 0 0 0 0 When you see the word enter in this guide you must type something and then press Return or Enter Do not press Return or Enter when an instruction simply says type Keyboard key names If you must press two or more keys simultaneously the key names are linked with a plus sign Example Press Ctrl Alt Del Words in italics Italics are used to a Emphasize a point m Denote a new term at the place where it is defined in the text m Identify menu names menu commands and software button names Examples From the Help menu select Contents Click OK Year 2000 Compliance For information on Year 2000 compliance and 3Com products visit the 3Com Year 2000 Web page http www 3com com products yr2000 html INTRODUCTION ete le t e The 3C985B SX server NIC connects a PCl compliant server computer to a Gigabit Ethernet network It is fully interoperable with existing Ethernet equipment and operates at 1
86. rk To run these tests you need two PCs with NICs installed You can run the DOS diagnostics program after installing the NIC any time you suspect a fault Using the 3Com DOS Diagnostics Program 73 Use the DOS diagnostics program in the following cases m To verify that the hardware works before you install a driver Your site s network installation procedures may require you to verify that installed hardware is functional before you install software m f the network driver fails to load The internal and external tests determine whether the components on the NIC are functioning correctly m f there is no network activity or if irregular activity is reported by the server or the switch m To acquire specific information about the NIC To acquire specific configuration information about the NIC Copying the Program The DOS Configuration and Diagnostics Program must be run in DOS with no device drivers or memory managers installed It will not run in a Windows NT DOS window You must boot from DOS without running the AUTOEXEC BAT or COMFIG SYS files The program name is 3C985CFG EXE To run the program in DOS you must copy it from the 3Com EtherLink Server CD to a bootable DOS diskette Follow these steps to copy the program and start it in DOS 1 Create a bootable DOS diskette 2 Insert the 3Com EtherLink Server CD into the CD ROM drive 3 Insert the bootable DOS diskette into the floppy drive 4 Copy all the fil
87. rtual LANs x x VLANs divide network segments into logical partitions that simplify changes or additions to the network Failover to 3Com EtherLink 10 100 x PCI NIC 3C980B TX server NIC provides cost effective fault tolerance The UnixWare 7 driver is available from the software downloads page at the 3Com web site www 3com com INSTALLING THE HARDWARE eee Follow these instructions to install the NIC hardware Safety Precautions AN AN AN Observe the following safety precautions WARNING Server computers operate with voltages that can be lethal Before removing the cover turn off the computer and unplug it Disconnect all cables that are connected to the main system unit Remove jewelry from your hands and wrists Use insulated or nonconductive tools CAUTION The NIC is packed in an antistatic container to protect it during shipment Do not touch the components or any metal parts on the NIC except for the backplate To avoid damaging the NIC or the PC reduce static electricity on your body by wearing an electrostatic discharge wrist strap attached to the chassis or by touching an unpainted metal part of the chassis before unplugging the computer and before handling the NIC CAUTION Install the NIC in a PCI slot that conforms to PCI 2 0 or higher specifications Do not attempt to install the NIC in an ISA or EISA slot Doing so may damage the NIC and the computer Installation Requir
88. s that are replaced will become the property of 3Com Replacement products may be new or reconditioned 3Com warrants any replaced or repaired product or part for ninety 90 days from shipment or the remainder of the initial warranty period whichever is longer SOFTWARE 3Com warrants that each software program licensed from it will perform in substantial conformance to its program specifications for a period of ninety 90 days from the date of purchase from 3Com or its authorized reseller 3Com warrants the media containing software against failure during the warranty period No updates are provided 3Com s sole obligation under this express warranty shall be at 3Com s option and expense to refund the purchase price paid by Customer for any defective software product or to replace any defective media with software which substantially conforms to applicable 3Com published specifications Customer assumes responsibility for the selection of the appropriate applications program and associated reference materials 3Com makes no warranty or representation that its software products will meet Customer s requirements or work in combination with any hardware or applications software products provided by third parties that the operation of the software products will be uninterrupted or error free or that all defects in the software products will be corrected For any third party products listed in the 3Com software product documentation or specifica
89. s to Check the Group Properties to verify begin functioning that the dedicated IP address has been entered If no address appears in the Group Properties dialog box enter one to enable receive load balancing Receive load balancing stops functioning Cables may be disconnected or there may be other hardware problems Reconnect or change the cables Correct any other hardware problems Bidirectional load balancing is restored after this type of failure when applications create new connections and new clients log in Reconnecting cables does not restore Check the event log for a duplicate load balancing IP address If another device is using a load balancing group s dedicated IP address change one of the IP addresses See Changing an IP Address for instructions Receive load balancing does not Receive load balancing across a router is function across a router not supported Clients across the router cannot use receive load balancing but clients within the subnet get higher throughput from receive load balancing About VLANs 89 About VLANs A VLAN is a group of location independent and topology independent devices that communicate as if they were on the same physical LAN Network devices on different LAN segments and of different media types can be members of the same VLAN Membership in a VLAN is determined by a VLAN tag that is transmitted with the Ethernet frame for use by a switch With VLANs you can define a
90. sion slot Write down the MAC address of the NIC and note the relative position of the intended PCI slot This information is helpful when you are installing the network drivers and connecting the cables to the hub or switch The MAC address is the 12 digit hexadecimal number printed on the small bar code label on the component side of the NIC Follow these steps to install the NIC see Figure 2 a Remove the metal expansion slot cover from the chassis Save the screw for step c Insert the NIC in the PCl bus expansion slot Press down gently and firmly on the NIC to seat it properly Use the screw removed in step a to secure the NIC backplate to the system chassis d Replace the computer cover e Connect the power cables and turn on the power to the server Connect the NIC to the network Use 62 5 125 um or 50 125 um multimode fiber optic cable with SC duplex connectors Refer to Appendix C for cabling details If your site s network installation procedures require you to verify that installed hardware is functional before you install software run the DOS Configuration and Diagnostics Program before installing the driver See Chapter 5 18 CHAPTER 2 INSTALLING THE HARDWARE Figure 2 Installing the NIC F 1 Remove slot cover 2 Insert NIC 3 Connect to the network SC connector To switch 3 feee INSTALLING AND CONFIGURING THE WINDOWS NT DRIVER Follow th
91. standard If you are connecting the NIC to equipment that has link auto negotiation turned off you must disable link negotiation For more information on auto negotiation and flow control see About Flow Control You can take any of the following actions in the Installation dialog box m To disable auto negotiation clear the Link Negotiation Enabled check box m To enable reception flow control check the Rx Flow Control check box to allow the NIC to send pause frames to the switch To enable transmission flow control check the Tx Flow Control check box to allow the NIC to receive pause frames from the switch Torun the 3Com NIC Diagnostics program click Diagnostics You must reboot the server to run diagnostics For more information on the 3Com NIC Diagnostics program see Diagnostics and Troubleshooting 22 CHAPTER 3 INSTALLING AND CONFIGURING THE WINDOWS NT DRIVER 10 To save entries and exit the Installation dialog box click Save amp Exit i gt Entries are saved only by clicking Save amp Exit 11 In the Network window click Close Bindings messages appear If IP services are installed the TCP IP Configuration dialog box appears 12 Configure IP parameters as appropriate for the network Refer to the Microsoft Windows NT System Guide for information on TCP IP configuration values Contact the network administrator for appropriate IP addresses and subnet masks 13 Remove the 3Com EtherLink Serv
92. stem connectivity by testing the ability of the NIC to send and respond to echo packets Requires two connected computers To run the packet tests Start the 3Com NIC Diagnostics program Click the Diagnostics tab Click Choose Test The Packet Test window appears Figure 19 Packets transmitted Packets received Errors detected rxBadCRC rxCollDet rxLinkLost rxPhyDecode rxOddNybl rxMacAbort rxShort rxTrunc Using the 3Com NIC Diagnostics Program 63 Figure 19 Packet Test Window Packet Test y Internal Loopback Test Sends out 20 random packets with random payload and random size Received packets will be compared with transmitted packets to test for data integrity External Loopback Test Need to connect TX and AX of NIC connector via loopback fiber Recieved packets will be compared Start with transmitted packet to test for data integrity _ m Transmit Receive Test Involves two computers One is set to transmit packets and the other is set to receive packets Transmit Receive r Echo Test Involves two computers One is set to send echo packets and the other is set to respond to echo Send Aera packets Running the Internal Loopback Test The internal loopback test verifies the integrity of the NIC s on board circuitry by writing and then reading data to and from internal memory registers To run the internal loopback test Bring up the Packet Test
93. t EtherLink Getting Help To display the Help system during the driver installation click Help on any 3Com window Installing the Software a uu A W Before you begin software installation a Make sure that all software installation requirements are met Boot the system under Windows NT a Log in to the Windows NT Administrator account Insert the 3Com EtherLink Server CD in the CD ROM drive From the Windows Start menu select Settings Control Panel Double click the Network icon In the Network window click the Adapters tab In the Adapters tab click Add In the Select Network Adapter window click Have Disk In the Insert Disk dialog box type the letter of the CD ROM drive and click OK For example D 8 Installing the Software 21 In the Select OEM Option window select 3Com Gigabit Ethernet Adapter 3C985 and click OK The installation program copies the driver and related files to the system hard disk and then detects the 3Com 3C985B SX server NICs installed in the system The 3Com Installation dialog box appears Figure 3 Figure 3 3Com Installation Dialog Box 3Com 3C985 Installation x NICS Detected Com Adapter Instance 2 bus 0 slot 5 Me IV Link Negotiation Enabled IV Bx Flow Control Enabled I Ts Flow Control Enabled Exit Without Save Diagnostics By default the 3C985B SX server NIC auto negotiates link characteristics as specified in the IEEE 1000BASE X
94. the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures m Reorient or relocate the receiving antenna m Increase the separation between the equipment and receiver m Connect the equipment into an outlet on a circuit different from the one which the receiver is connected to m Consult the dealer or an experienced radio TV technician for help The user may find the following booklet prepared by the Federal Communications Commission helpful The Interference Handbook This booklet is available from the U S Government Printing Office Washington D C 20402 Stock No 004 000 00345 4 NOTE In order to maintain compliance with the limits of a Class B digital device 3Com requires that you use quality interface cables when connecting to this device Changes or modifications not expressly approved by 3Com could void the user s authority to operate this equipment Refer to the manual for specifications on cabling types FCC DECLARATION OF CONFORMITY We declare under our sole responsibility that the Model Description 3C985B SX Gigabit EtherLink Server NIC to which this declaration relates
95. tinue transmit only load balancing activity If the primary NIC failed a secondary NIC takes over packet reception for the group Figure 27 Bidirectional Load Balancing Failover Bidirectional load balancing Primary failure Secondary failure Server H H H H H H H H H Primary Secondaries Primary Secondaries Primary Secondaries Switch Joopa cosa So Pesce seas a E is a Clients ME 2S EBA ae EASA Bidirectional load balancing is restored after a failure when applications create new connections and new clients log in Specifying a Dedicated IP Address 87 Specifying a Dedicated IP Address Bidirectional load balancing requires that you specify a dedicated IP address for the load balancing group This address must be unique not used elsewhere on the network For example Network ID Host ID Byte 1 Byte 2 Byte 3 Byte 4 Class A 125 24 1 253 Class B 139 25 2 253 Class C 193 26 3 253 You specify the dedicated IP address in the Create Group or Group Properties dialog boxes Byte 1 is fixed for each class of subnet you cannot specify it Specify the other bytes in the dedicated IP Address for various classes of subnets as follows m Class A Byte 1 1 126 Specify only bytes 2 3 and 4 the three rightmost boxes m Class B
96. tions as being compatible 3Com will make reasonable efforts to provide compatibility except where the non compatibility is caused by a bug or defect in the third party s product or from use of the software product not in accordance with 3Com s published specifications or user manual YEAR 2000 WARRANTY In addition to the Hardware Warranty and Software Warranty stated above 3Com warrants that each product sold or licensed to Customer on and after January 1 1998 that is date sensitive will continue performing properly with regard to such date data on and after January 1 2000 provided that all other products used by Customer in connection or combination with the 3Com product including hardware software and firmware accurately exchange date data with the 3Com product with the exception of those products identified at 3Com s Web site http www 3com com products yr2000 html as not meeting this standard If it appears that any product that is stated to meet this standard does not perform properly with regard to such date data on and after January 1 2000 and Customer notifies 3Com before the later of April 1 2000 or ninety 90 days after purchase of the product from 3Com or its authorized reseller 3Com shall at its option and expense provide a software update which would effect the proper performance of such product repair such product deliver to Customer an equivalent product to replace such product or if none of the foregoin
97. ty Network Connections SC duplex SPECIFICATIONS 16 Kb serial EEPROM 1 MB SRAM PCI Local Bus Specification Revision 2 1 PCI Compliance Checklist 32 bit zero wait state master 32 or 64 bit bus 33 66 MHz Supports up to 13 dword bursts Supports bus master scatter gather DMAs Memory read line support Memory read multiple support VO memory and configuration cycles Interrupt pin INTA Single slot short form 32 or 64bit PCI card Length 6 80 in 17 27 cm Width 3 75 in 9 53 cm 10W 2 0A 5V O to 50 C 32 to 122 F 40 to 60 C 40 to 140 F 5 to 95 noncondensing 5 to 95 noncondensing Multimode fiber 62 5 125 um or 50 125 um 94 APPENDIX C SPECIFICATIONS Standards Conformance PCI Local Bus Specification Revision 2 1 IEEE 802 1p IEEE 802 1Q IEEE 802 3 IEEE 802 3z IEEE 802 3x Cabling Types and Distances Cable Modal Maximum Connector Cable Diameter Bandwidth Length Signal Type Type Type Microns MHz km Meters Feet 1O000BASE SX SC MMF 62 5 160 220 722 tee i 62 5 200 275 902 wavelengt 850 nm 50 400 500 1641 50 500 550 1805 TECHNICAL SUPPORT ete e s e feee 3Com provides easy access to technical support information through a variety of services This appendix describes these services Information contained in this appendix is correct at time of publication For the most recent information 3Com recommends that you access the 3Com Corporatio
98. uct you want to install before proceeding Press lt ENTER gt to continue Press lt ESC gt to abort installation Press Enter The system copies the Load Balancing RSL software to the SYS volume Configuring Load Balancing RSL Groups 1 2 Press Esc to return to the Installation Options screen From the Installation Options screen select NCF files options create edit server startup files Select Edit AUTOEXEC NCF file Make the following changes to the AUTOEXEC NCF file a Add a command to load the EL985LB driver before any commands to load LAN drivers For example load e19851b load 3C985 Add or verify the LOAD commands for the LAN drivers for all slot frame instances In each Load Balancing RSL group load the same protocols and frame types on the primary and all secondary NICs On the primary NIC only bind a protocol to each slot frame instance Remove any BIND commands from each secondary NIC For each Load Balancing RSL group add an EL985LB BIND command to bind the primary and all secondary NICs together Place this command after the LAN driver LOAD commands or the SYS ETC INITSYS NCF command There can be only one EL985LB BIND command per group and it must list the primary and all secondary NICs See Load Balancing RSL Commands for the EL985LB BIND command syntax 5 Save the AUTOEXEC NCF file and return to the server prompt The sample AUTOEXEC NCF file in Figure 12 shows a
99. up your own configuration may require a slightly different sequence of tasks and different numbers of NICs The NetWare scenario described here illustrates a server on which no other NICs are installed and follows this sequence Install two server NICs Install the driver on both NICs Install Load Balancing RSL software Make one group of two NICs Add a NIC to the group making one group of three NICs Add a group to the configuration Installing and Configuring the Software O OnN DU PWN With NetWare installed and the server up and running complete the following steps to install and configure the driver and Load Balancing RSL software on a NetWare file server In NetWare screens use the arrow keys to select an item and then press Enter The major steps are listed below and described in detail in the rest of this section Loading the 3Com EtherLink Server CD Copying the Driver Specifying the Slot Number Loading the Driver Setting Up Another NIC Installing Load Balancing RSL Software Configuring Load Balancing RSL Groups Verifying the Load Balancing RSL Configuration Verifying the Installation and Configuration Installing and Configuring the Software 41 Loading the 3Com EtherLink Server CD NetWare 4 11 Insert the CD in the CD ROM drive and enter these commands load cdrom cd mount 3C985B_ SX NetWare 5 0 Insert the CD in the CD ROM drive and enter this command load cdrom Wait for the message that st
100. valid the current value is displayed Otherwise the new value is displayed 5 Cese DIAGNOSTICS AND TROUBLESHOOTING Topics LED Operation Using the 3Com NIC Diagnostics Program Using the 3Com DOS Diagnostics Program Uninstalling 3Com Software Troubleshooting Tips Constructing Loopback Plugs The 3Com World Wide Web site offers the latest drivers troubleshooting information and software updates in the Support area http www 3com com LED Operation Two status LEDs are located above the cable connector After the driver is installed the LEDs operate as follows LED Action Meaning DATA Onor NIC is detecting network data Frequency flashing of the flashes varies with the amount of network traffic Off No connection between NIC and switch LINK On Connection between NIC and switch is good Flashing Software has disabled the port Off No connection between NIC and switch 58 CHAPTER 5 DIAGNOSTICS AND TROUBLESHOOTING Using the 3Com NIC Diagnostics Program The 3Com NIC Diagnostics program which is installed when you install the Windows NT driver provides utilities for working with the 3Com NICs installed in the server The program has these windows General shows configuration setting details for the 3Com NICs installed on the server a Diagnostics allows you to run diagnostic tests a Support gives access to diagnostics and support information and lets you create a problem report
101. window Figure 19 a Start the 3Com NIC Diagnostics program b Click the Diagnostics tab c Click Choose Test In the Internal Loopback Test area click Start The Internal Packet Test window appears Figure 20 In the Internal Packet Test window a Torun the test continuously click the Continuous check box To run the test just once clear the Continuous check box b Click Start c If you chose to run the test continuously click Stop to halt the test d To exit the Internal Packet Test window click Close 64 CHAPTER 5 DIAGNOSTICS AND TROUBLESHOOTING Figure 20 Internal Packet Test Window Internal Packet Test 2 A Packets will be transmitted internally and tested for data integrity Stop I Continuous Statistic Value packets transmitted packets received errors detected rBadCRC reCollDet reLinkLost PhD acode 4 Close Running the External Loopback Test The external loopback test checks the integrity of the on board transceiver and cable connectors To run the external loopback test you must use a loopback plug A CAUTION Do not run the External Loopback Test when the 3C985B SX server NIC is cabled to another device To run the external loopback test 1 Insert the loopback plug into the 3C985B SX server NIC For instructions on constructing a loopback plug see Constructing Loopback Plugs in this chapter 2 Bring up the Packet Test window Figure 19 a Start the 3Com NIC Diagnostics

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