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Vaisala Veriteq viewLinc Software User's Guide

1. lt gt MW 273 system Sj Lab Area 3 a D306 Logger Temperature Fridge Dnm fa Temperature b O d temperature gt a Humidity b N lai Temperature al Temperature 75 00 lad Test Area 3 Sj Lab Area O miiamps a Humidity 473 Vaut m 50 00 a Relative Humidity R Trend Start 2011 12 13 2 30 ma la Temperature H 9 E Lab RA123 a C Fridge 009 If you have been assigned the Right to Manage Views you can save the trend as a View Select Options Save as View then enter a name description and click H Save This View is now available in the Views area and can be accessed any time Note You can add up to 16 Locations lines per Trend Navigating a Trend View The Trend tab contains navigation controls which allow you to navigate historical data trends and refresh the view as required Forward and Back arrows gt Click to adjust the start time Working with the Locations window Double forward and back arrows Click to adjust the start time by a greater distance e Live button gt Click to fetch the most recent data according to the specified Duration value Auto Refresh On Click on or off to toggle the auto refresh option Uncheck it to stop periodic updates or check it to have the same effect as pressing the gt I Live button Note Navigating or zooming within the trend will automatically uncheck the Auto Refresh On option because when you nav igate within
2. sign the country code and area code Controlling Access to viewLinc 8 For example 44 604 273 6850 dashes spaces or periods can be included but are not required Enter a PIN number with 4 to 6 digits between 1000 and 999999 e Schedule Click the Schedule box to select a specific time period to contact this User To define a Schedule see Setting Up Schedules on page 48 Set the password manually by entering and confirming it or select Windows Authentication to use Windows authentication instead To define the User s system rights expand the Rights view a Click Add Right and select the rights required for this User b Click OK Right Selector Selec Right Manage Alarm Tempkales Manage Comments J Manage Devices Manage Events Manage Locations Manage Reports Manage System Ji Manage Theeshotd Templ Manage Views To assign the User to a Group expand the Groups view a Click Add Group and select the Group for this User by clicking the checkboxes in the Select column b Click OK Click Options H Save Note You can require that Users re confirm their identity re enter their user name and password whenever a change is made or after a set number of minutes To set this pref erence see Session Expiry Time on page 31 Controlling Access to viewLinc Editing Users and Passwords After creating new User accounts see Creating Groups and Adding Users on page 42
3. Click Options amp Deactivate Threshold 5 Click Yes then save the change Options Save To reactivate a Threshold 1 Select Options gt System Configuration Locations Manager In the Locations pane select the Location In the Location Properties pane on the Thresholds tab click Options then select Show Deactivated Items 4 From the list of Thresholds that appear highlight the Threshold you want to reactivate right click and select Reactivate Threshold 5 Click Options H Save Building Dashboards A Dashboard gives the User a visual display of the current readings at various points Simply upload a custom image for any Zone or View and place Locations on the Dashboard image Locations window Dashboard tab For example upload a floor plan or map of a building being monitored then drag data Locations listed in the Locations tree to their corresponding real life locations on the map These data points display Building Dashboards the most current readings and can be easily selected to display Pop up trends See Building a Trend on page 91 Here are some general tips about how to read Location data on the Dashboard Zones display as folder icons that can be double clicked to nav igate Locations A Location with data associated to it automatically displays and refreshes this data on your Dashboard real time To reposition items on the dashboard simply drag and drop them around the Das
4. This product may contain open source software OSS components In the event this product contains OSS components then such OSS is governed by the terms and conditions of the applicable OSS licenses and you are bound by the terms and conditions of such licenses in connection with your use and distribution of the OSS in this product Applicable OSS licenses are included in the product itself or provided to you on any other applicable media depending on each individual product and the product items delivered to you Contents CHAPTER 1 GETTING STARTED 1 What s NOW 2380s eesti a a Se ee eile A A td 1 Who Should Use this Manual 00022 e ee eee eee eee 4 Conventions Used in this Document 4 How this Manual is Organized 2 22 e eee eee eee 5 Device Installation Documentation 0222222 5 Overview 20 ne tes eS he ERRA HRERS aa 5 How Does it Work _ 0 2022 22 a eT o CEE A gara xL 6 System Component 2 2 onde oon At Boca cn aneceatauden ALOLE NNSS 6 viewLinc System Requirements L L L 002 e eee eee 7 Default Application File Locations 9 Hardware Installation Options 2 22 e ee eee eee eee ee 10 Connecting Devices 0 l eee ece eee ee cee eee eee eens 11 Method 1 Using vNet Devices 0 0c cece eee ee cee reece ceeeees 12 Method 2 Using Digi Devices 2 0 2 ee ecceeeeceeeeccceceees 14 Method 3 Using USB Port cece ece cece cceecccceeccceeees 16 Method 4 Using Ser
5. e 420 05 C 140 12 RH Existing User PC Network viewLinc Server Hardware Attach Logger to vNet Device Remove protective label on the bottom or back of the Logger Connect the Logger to the vNet Device Connect the vNet Device to the Ethernet outlet and if not using Power Over Ethernet power supply When power is supplied to the vNet Device the red power LED light will blink for 7 8 seconds then stay solid When a network connection is made the red LNK LED should light up and stay solid and the green ACT LED should blink occasionally Note To ensure a secure connection insert the power supply barrel end connector into the Device and turn 1 4 to the Connecting Devices right If your network supports PoE you do not need to con nect to a power supply For more information about installing vNet Devices refer to the vNet User Guide Drivers Connect Logger to your Network This section describes how to install the drivers for vNet Devices to connect Vaisala Veriteq Loggers to the network using an Ethernet connection If you are installing vNet Devices with the latest Firmware installed v1 4 or higher on the same subnet as viewLinc device drivers are installed automatically when you enable the viewLinc Aware Service see viewLinc Aware Service on page 32 Full details are available in the vNet User s Guide Note Follow these steps only if you are installing vNet Devices with a serial number 1411xxxx or
6. figuration Email Settings Email amp SMS Notification Settings 2 Enter the Administrator s Email address This address receives all system notifications You can specify who should receive email notifications at different times of day and tiered email notification for multiple email notifications Note The Administrator s Email address does not have to be a company email address For convenience viewLinc can issue emails to external email addresses such as Admin istrator gmail com 3 Enter a valid From address Email notifications from viewLinc will be from this address so the email address must exist within your company Contact your IT administrator to cre ate a From address if needed For example viewlinc system yourcompany com or controlroom47 yourcompany com 4 In the Outgoing Server area enter an outgoing SMTP mail server name e g mail yourserver com an outgoing mail server Port a number between 1 65535 Your IT Administrator will have this information Email amp SMS Notification Settings If your outgoing mail server requires authentication select the SMTP Authentication check box and enter the username and pass word to send mail on that server Note viewLinc automatically uses secure SMTP if it is supported by the SMTP server If your outgoing mail server requires confirmation through a POP3 connection before sending mail contact your IT network admin istrator for
7. i Device Alarm Settings then select the Device alarm type you want to edit 3 Edit alarm settings as desired refer to steps 3 through 8 in Alarm Templates on page 53 4 Click Save Calibrating Devices Disabling Device Alarms During system maintenance periods or if you are replacing a Host Server and it will be out of operation for any length of time you can disable Host Communication Alarming individual Device alarming one Device alarm at a time or Pause all alarming for a Host or a Device Alternatively you may want to deactivate a Device or a Host all monitoring and alarming is stopped See Removing Devices on page 110 Note To pause alarming on a Host or Device for a temporary period up to 24 hours and have it start up again automatically see Pausing Alarms on page 126 To disable or enable a Device alarm 1 From the viewLinc desktop select Options System Con figuration Locations Manager and use the Devices pane to loc ate and select a Device 2 On the Devices Options menu select Y Device amp Device Alarm Settings then select the Device alarm type you want to disable or enable 3 Deselect or Select the Enable Alarm check box 4 Click Save Calibrating Devices Calibration ensures that the data produced by the measurement equipment Loggers Transmitters Probes is reliable and accurate For example most people are used to adjusting their watches to the correct tim
8. s screen who is notified when the alarm notification is initiated and whether acknowledgement is required By default there is one communication alarm preconfigured for each Host and each Device You can specify whether you want the Device or Host to use the default communication alarm template or your own custom communication alarm template see Templates on page 52 or Setting Up Device and Host Alarms apply specific communication alarm settings to individual Hosts and Devices To set a communication alarm 1 From the viewLinc desktop choose Options l System Con figuration Locations Manager then navigate the Devices tree to select a Host or Device To set up a Host Communication alarm right click the Host then choose S Host Communication Alarm Set tings To set a Device communication alarm right click the selected Device and choose Device Alarm Settings Y Device Communication Alarm Settings The Communications Alarm Settings screen appears Host viewlinc r1 Communications Alarm Settings Z Enable Alarm a Use Alarm Template Default Communication Alarm Use Custom Alarm Settings General Parameters Notificapons Comments Color Alarm Message Delay before activating alarm Acknowledgement required Save Cancel Select Enable Alarm an alarm is not active until it is enabled To set up a communication alarm to use an existing alarm tem plate select Use Alarm Template then select the te
9. vices then find viewLinc Enterprise Server on the list and right click to select Start If Enterprise Server isn t running you cannot view the Login screen Alarms Troubleshooting Tips Q I m receiving communication alarms in viewLinc think my network Device or Vaisala Veriteq Device has stopped respond ing What do I do 1 Ensure your Vaisala Veriteq Devices are plugged in and or batteries charged HMT140 Ensure your network Devices are connected to a power supply and the power supply is plugged in On a Digi or vNet Device the power light on the front of the Device should be solid red Ensure the Device is connected to and communicating with the net work Try to ping the Device by typing the following at a command prompt ping lt IP address of the Device gt If there is communication between the Device and the network check that the Vaisala supplied cable is connected properly If the light is solid red there is a problem with the network Device or Device cable Ensure your Device has been configured to use RealPort see http www vaisala com en lifescience for more If this still doesn t fix the problem go to step 6 If the light is working correctly but you are still receiving com munication alarms open the Windows Device Manager on the viewLinc computer and ensure the Device is still installed a From the Windows Control Panel select System and Security Administrative Tools Computer Managem
10. 17 max blocks per beacon 101 timeout 101 transmit period 101 host installing 21 Hosts adding 37 HTTPS disabling 179 enabling 179 viewLinc 193 Index I ICMP Ping Host 71 icons alarm status 67 images dashboard 84 Inactive alarms acknowledging 123 124 inheriting Access Control 79 installing 11 Digi RealPort driver 15 host 21 viewLinc 10 22 vNet Devices 12 wireless Devices 11 Wireless Devices 17 Internet browsers supported 1 Internet Explorer versions supported 8 items on the dashboard display options 85 L language option 34 link history viewing 76 linking Channels 74 Locations 74 list of Access Control permissions 42 Location Alarms tab acknowledging an alarm 123 Location data dashboards 84 location of application files 9 Locations about 65 adding to a dashboard 85 194 M211679EN A adding to Zones 72 alarm notification schedules 48 alarm templates editing 58 alarms templates 54 assiging access 79 changing unit preference 104 creating a trend 92 deactivate reactivate 77 editing 78 finding linked Channel 75 finding linked Zone 89 linking Channels 72 74 moving 73 organizing 70 pop up trends 95 remove delete 77 renaming 76 setting up 69 Threshold Alarm schedule selecting 79 unlinking relinking Channels 74 75 viewing your data 65 Locations window 65 columns 67 navigation pane 66 Options menu 66 Search 66 tab definitions 67 using 88 Loggers alarms add
11. Only Locations that have active alarms display on the mobile device For example if you are at the system level when you press the alarm grid it displays all active alarms in the system if any To view a Pop up Trend Note Before you can view Pop up Trends on a mobile Device ensure the Device option to Block pop ups is disabled Refer to your Device specific User Guide for more information 1 Tap the Locations pane View icon then navigate to a specific Location may need to open a zone folder and select the Location wa 2 Tap Options Pop up Trend The Pop up Trend window appears i H amp Q U 8 11 17 AM This window is controlled using the same buttons and checkboxes as a desktop Pop up Trend window See Navigating a Trend View on page 92 Using viewLinc Mobile Acknowledge Alarms with viewLinc Mobile If you are authorized to acknowledge alarms for the Locations you can view on your desktop display you are also authorized to acknowledge those alarms remotely To acknowledge an alarm 1 2 3 4 Tap the Alarms button Highlight the alarm you want to acknowledge Tap Options Acknowledge A window appears prompting you to enter the action taken pre configured comments if required and extra User comments if required Fill in the required information and tap Acknowledge To pause or resume alarming using the mobile UI 1 From the default Locations Tree view tap Locations Table
12. Q How can I use the Mobile Application when my Smart Phone does not have VPN access to the company network A Ask your IT department to set up Port forwarding for the internal address of the CMS server on the corporate firewall and specify the TCP Port that the CMS has been set up to use This Port may be changed in the viewLinc cfg file if required web port for insecure http communications port 80 port for secure https communications https port 443 A service restart is required following this change Options System Configuration Preferences Options Restart viewLinc Service Q Can l turn off the Mobile Application A The viewLinc cfg file contains the entry to enable disable Mobile applications Add a to the start of line that contains mobile agent_ ids Eg mobile agent ids Q How do I keep my Security Key files when upgrading from viewLinc 4 0 to viewLinc 4 3 A There is an installation bug in viewLinc 4 0 For this version viewLinc will load the key files fom this location lt installdir gt Python Lib site packages viewlinc config keys When creating your replacement key files always put them in the above folder AND in the documented folder lt datapath gt config keys The keys need to go in both is because upgrading viewLinc will destroy the lt installdir gt Python folder tree thereby deleting your key files viewLinc 4 3 uses the correct location so you will find your key files in t
13. Temperature 2 Timestamp 419 Red Threshold location Temperature 7 Duration 419 Red Threshold location Temperature J State 119 i Red Threshold location Temperature Z Acknowledgement 119 Red Threshold location Temperature emp wove 119 2 Select or deselect the columns you want to view New columns appear automatically and removed columns disappear auto matically 3 Click anywhere in the window to close the Column content options Alarm Reporting For historical record keeping purposes you may want to print a hard copy of specific alarm conditions for a specified time period In viewLinc you can print alarm data directly to your printer pdf format or export alarm data to a spreadsheet xls In the spreadsheet format you can control how the information displays to meet your company s reporting requirements Refer to Chapter 7 Reporting and Historical Data for more information on Alarm Location History and System Reports To print a report on all active alarms 1 Inthe viewLinc Alarms window select Options gt Print A new browser tab appears displaying a printer friendly list of alarms 2 Alarm Reporting In the Print window choose your desired print settings then click Print To export alarms to Excel format 1 Select Options Export to Excel This will export all alarms in this list to a tsv format file At the prompt choose to Save file is saved to your default D
14. cable is attached for a long time greater than twice the Transmit rate the configuration alarms will occur for missing historical data They will clear once the sampling resumes Q My upload keeps failing when using a file to upload logger info How do I upload successfully A Check that you have separated your parameters with tabs not spaces commas etc Only parameters entered as tab separated lines TSV format will work Predefined UI Settings Q How does viewLinc select colors for reports A When Location line colors are set to Auto viewLinc assigns the next free color from a built in palette of colors Colors are selected in the following order sequence a Black 0 o 0 Red 255 0 0 Green 0 128 0 Orange 255 165 0 Blue 0 0 255 KR o0 a B S Yellow 255 255 0 Troubleshooting Tips g Purple 228 o 128 h Brown 150 75 0 i Grey 128 128 128 Maroon 128 0 0 yr Kas Lime 0 255 0 Tomato 255 99 71 Azure 30 127 255 Amber 255 204 0 Byzantium 112 41 99 Bronze 205 127 50 Silver 192 192 192 B 9 0 5 2 Crimson 220 20 60 Emerald 80 200 120 Coral 255 127 80 DeepSkyblue 0 191 255 Ecru 205 178 128 Eggplant 97 64 81 Buff 240 220 130 x Z lt E tf Q What content variables can add to an Email or SMS noti fication A Content variables are added to a notification Email or SMS using the following macros No
15. select Network If you use an external Digi Device choose COM Port s IP Address Enter the IP address e Sample Rate Choose 90 recommended but you can modify the rate if you need more or less recorded data Click OK to save To add an HMT140 Wi Fi Data Logger 1 Ensure no other Users are logged on to the HMT140 you want to add Discovering Devices 2 From the Locations Manager window on the Devices pane select a Host then select Options Host Add Device 3 In the Add Device screen from the Device Class box list select HMT140 4 Enter the following Timeout To ensure continuous monitoring do not change default 30 seconds e Serial number Enter the HMT140 serial number s UDP Port Auto generated can be modified if required e Max blocks per beacon Accept the default number of data blocks 64 transferred between viewLinc and the Device to maximize network efficiency or modify as required 256 max Note Do not change the Max blocks per beacon value for HMT140 Devices without first consulting your technical support depart ment as changes to this setting may impact battery life 5 Click OK to save To add several Devices or a combination of Device types Create a definitions file see the FAQ on page 176 2 From Locations Manager on the Devices pane select a Host then select Options S Host Add Device 3 On the Add Device screen in the Device Class box list select Upload
16. tion Select Options Save Editing Location Properties In the Locations Manager window use the Properties tab to review Location information such as how data is measured and whether the Location uses a Threshold alarm schedule To make changes to Location properties you require Manage Locations Right and have Full Control Permission assigned to you for the Location To modify Location properties 1 From the Locations Manager window Locations tree select the Location you want to edit Right click to select Edit The Edit Location window appears Enter the name description units and decimal places as you would like them to appear in viewLinc Edit Location Name Storage Zone Description Humidity Device Units RH Decimal Places 2 Threshold Alarm Schedule Always k Note The name description units and decimal places control the way your Location appears throughout viewLinc If you enter a smaller number of decimal places than your Editing Location Properties Device reads viewLinc will automatically round the data it receives from the Device to the nearest decimal point 4 Choose a Threshold Alarm schedule from the box list then click OK 5 See Setting Up Schedules on page 48 In the Locations navigation pane select Options I Save Assigning Access to Locations amp Zones Users and Groups are set up by the Administrator see Controlling Access to viewLinc on page
17. 37 76 RH for more than 15 minutes Threshold settings can be applied with or without templates but a Threshold template makes it easy to apply similar parameters to several Locations with single or multiple threshold settings Users with can create a new Threshold template or simply modify one of the two default templates High Temp and Low Temp Note If threshold settings are applied to a Location and con ditions exceed these settings the Default Threshold Alarm Template is automatically activated To learn about Alarm Template settings see Alarm Templates on page 53 Alarm settings can indicate whether the alarm is a mild concern indicated with a yellow bar perhaps when conditions are nearing Templates Threshold or an extreme concern indicated with a red bar when a condition exceeds Threshold For example you could set a yellow alarm to trigger first automatically sending an email to someone who needs to know within a few minutes of the minor condition alert For a red alarm you could set the alarm condition to a longer time 15 minutes out of threshold and send the email to a lab manager or a distribution list of people who need to be notified to take action Single Threshold Template To create a single threshold template 1 From the viewLinc desktop select Options System Con figuration Templates Threshold Templates 2 To modify an existing default High or default Low templates select the t
18. Click OK To pause all Device alarming on a Host Note This function requires Manage Devices Right 1 In Locations Manager on the Devices pane select the Host then click Options Host ill Pause Host Alarming Click Yes to pause Host alarming In the Pause Alarming window enter a reason for pausing alarm ing using a preconfigured comment if available or enter notes in the Comments text box 4 Click OK Managing Alarms View All Users can change which columns display on their desktop and the column sort order Note The color of an Alarm row is defined by the Alarm template Alarm Reporting To re arrange the sort order of Alarm table 1 Select any column heading click the arrow drop down and select Columns Alarms active 767 72 Options Colorc Description Location Device Description Device Serial Red Threshold location amp Sort Ascending tempirh 08082119 Red Threshold location Z san Descending Tn 08082119 Red Threshold location temp rh 08082119 Red Threshold location 291 Columns b 2 Color code 419 E Red Threshold location Temperature Z Description 119 Red Threshold location Temperature S Location 419 Red Threshold location Temperature 419 Device Description Red Threshold location Temperature 419 7 Device Serial Number Red Threshold location Temperature 419 Red Threshold location Temperature C Zone 419 Red Threshold location
19. Deactivated Items Permanently Delete a Location or Zone As your company grows and monitoring needs change you may find that you no longer need a Location or Zone displayed on your desktop If you simply want to move a Location to a new Zone see Managing Locations amp Zones on page 69 You require Administrator or Manage Locations Right to permanently delete a Location or Zone Removing Devices To delete a Location or Zone permanently 1 In the Locations Manager window select the Location or Zone you want to delete Ensure no Channels are linked to the Location and no Locations are linked to the Zone Right click to select x Permanently Delete Location or Z Per manently Delete Zone MONITORING ALARMS Alarms and Alarm Acknowledgement are the keys to success with the Vaisala Veriteq Continuous Monitoring system During system set up you would have defined alarm notification settings who receives alarm notification created alarm templates standard Email messaging and alarm parameters and specified Threshold templates conditions which will trigger alarms This section provides you with information you need to understand different types of alarm conditions how to activate alarm settings ways to view and acknowledge alarms how to pause alarming and generate alarm reports About Alarms There are several types of alarms in viewLinc which indicate e Condition changes in a monitored environment T
20. Definitions File then enter or browse to the correct file 4 Click OK to save Adding Hosts For larger installations viewLinc provides the option of adding multiple Host machines This allows you greater control over specific Devices group management and ensures more network stability For example you may want to monitor Devices in multiple offices Rather than connecting all Devices at each office location to the Controlling Access to viewLinc Enterprise viewLinc Server network set up Host machines at each office to which local Devices are connected This setup allows you to e Manage Devices more effectively such as pausing alarming at one office rather than trying to pause alarming on specific Devices on a remote server e Ensure that network traffic is distributed more evenly through out your network Host machines can manage smaller groups of Device data before sending to Enterprise viewLinc Server To add a host machine 1 From Locations Manager Devices pane select Options cP Add Host On the Add Host window enter the hostname or IP address Click OK The viewLinc system discovers the Host and all Devices residing on it Device Discovery on the new Host may take a few seconds to several minutes to complete You can con tinue with other activities during the discovery process You are notified when the process is complete 4 Click Yes when prompted to refresh Controlling Access to viewLinc Admi
21. Host or Device alarms for a temporary period up to 24 hours see Pausing Alarms on page 126 To disable alarms 1 From the viewLinc desktop open the Locations Manager and use the Devices tree to select the name of the host or Device with an active communication alarm you want to disable Setting Up Device and Host Alarms e To edit a Host communication alarm right click the Host then choose 27 Host Communication Alarm Settings e To edit a Device communication alarm right click the selected Device and choose Device Alarm Settings Y Device Communication Alarm Settings 2 Deselect the Enable Alarm option 3 Click H Save Device Alarms By default there are three types of Device alarms in addition to the Device Communication alarm preconfigured for each Device Calibration Validation and Configuration Alarms These alarms are enabled automatically when a Device is added Device Alarms cannot be deleted however you can specify the Alarm Template to use or create custom Alarm settings Editing Device Alarms Device alarm settings can be modified for specific Devices by modifying the settings or the custom template applied to the Device Note Default Device alarm templates cannot be modified To edit a Device alarm 1 From the viewLinc desktop select Options System Con figuration Locations Manager and use the Devices pane to locate and select a Device 2 On the Devices Options menu select Y Device
22. Note How comments appear in an Email notification is defined by the Email template associated with the Alarm event Sys tem Configuration Templates Email Templates For more information see Email amp SMS Templates on page 52 When alarm settings are complete select Options Save You can now apply this alarm template to one or more Devices or Locations see Threshold Templates on page 58 or Using Pre configured Comments in Templates on page 62 Templates Note To list all Locations and Devices currently using the selec ted Alarm template select Options Devices and Loca tions Using Template To edit a default or custom alarm template Note User requires Configure Alarms permission for the Loca tion to which the alarm template is assigned IMPORTANT Before making changes to a template check which Devices and Locations are using the template in the Alarms window right click on an alarm template to select Devices and Locations using template 1 From the viewLinc desktop choose Options l System Con figuration Templates Alarm Templates select the Alarm template you want to modify 2 Make the required changes as outlined in steps 3 to 8 starting on page 54 3 Select Options Save Threshold Templates Threshold settings are assigned to Locations to define the conditions that trigger alarms For example e Greater than 23 00 C for more than 1 minute or e Less than
23. Veriteq USB cable e Connect Devices directly or over an Ethernet network when a Device Host PC is installed to the viewLinc server e Requires installation of USB drivers provided and uses a USB con nection on a PC e Requires a USB to logger cable Method 4 Serial Port Configuration software vLog How connected Serial cable e Connect Devices directly or over an Ethernet network when Device Host is installed to the viewLinc server e Requires a Serial Port on a PC e Requires a Serial cable Method 5 Wireless Configuration software HMT140 Utility HMT140 Wi Fi Data Loggers Web UI 300 Series How connected 802 11b g Wi Fi e Connect Devices wirelessly to the viewLinc server e Vaisala Wi Fi Data Logger HMT140 Requires configuration with an HMT140 Configuration Cable It is also possible to use a mix of these methods depending on your system requirements Connecting Devices This section outlines the five methods Loggers and Transmitters Devices can connect to your viewLinc CMS For a graphical representation of how to install Devices see the Vaisala Veriteq viewLinc Quick Start Guide Connecting Devices To obtain a copy of the Quick Start Guide see http www vaisala com viewLinc or call to request a copy of the guide from your sales representative Method 1 Using vNet Devices The following procedure describes how to use vNet Devices to connect Vaisala Veriteq Loggers to your network
24. View k tected Threshold ines Tare Zone Units vase Max m a MKT Catar i Gnana Tara C 258 00 i ome pers near nenn SRH 2800 P na 5 Er ae r Tempeste veninte C 2100 C 20 21 46 s dnd gian cz pegent elech C 200 C 209 E aso a 8 nara eny mna Sin aa gt m an xe v a 1 v amemon r nonw nm a ww w7 toms RIOR The remote display screen contains the same information as found in the Locations window without the Locations navigation tree Locations available for monitoring are defined by the default View selected at initial login Remote Display Requirements Before setting up a remote display perhaps you want to set up an easily visible terminal for a specific laboratory ensure the display is running Windows see viewLinc System Requirements on page 7 and can connect to a wired keyboard or display an onscreen keyboard Any viewLinc User can log in to the remote display however the displayed data is defined by the View and Access Control settings assigned to their User account By creating a default remote display User View you can define what you want viewable on the Remote Display Note To change the View simply log in as another User with different View options see page 160 Using a Remote Display Creating a Default User and View Administrators can set up a User account as the default log in for the Remote display The Administrator also defines the Locations availab
25. and ip_port are user defined Setting Up Devices e Common values for both TCP and COM Port connections sample rate 10s 90s default 12m 2h 12h 2d or 12d e Optional values for COM Port connection baud 300 2400 4800 9600 19200 default 57600 or 115200 stopbits 1 default or 2 databits 7 or 8 default parity odd even or none default To set HMT140 hmt140 serial number Q How do you add IP addresses for Vaisala Veriteq Devices using Digi or vNet Devices A You don t However you do assign IP addresses to your communication Devices Vaisala Veriteq Devices Because viewLinc communicates using COM ports attaching Vaisala Veriteq Devices to the network using Ethernet IP addresses requires the use of a networking Device vNet or Digi Devices vNet or Digi Devices create virtual COM ports that allow Vaisala Veriteq Devices to communicate with viewLinc using Ethernet We recommend that you do not use dynamic IP address for your Devices instead use a reserved or static IP address obtained from your IT department IP addresses are assigned to vNet or Digi Devices during driver configuration Refer to the Vaisala Veriteq Quick Start Guide for vNet or Digi Devices for installation instructions e For more about vNet Devices see http www vaisala com en lifescience e For more about Digis see www digi com Q How can connect via wireless or ethernet with 300 series Devices A Internal LA
26. and select the row for the chan nel type Double click the Device Units field in the selected row and click Add Units e Enter the units max 4 characters then click Apply e Double click in the Display Text or Decimal Places column to choose how you want information units to display 4 Save your changes Options Save Enabling Scheduling Functionality The viewLinc Scheduling function allows you to specify specific times of day or days of the week when you want a User or Group to be noti fied of alarm conditions It is also used to schedule times when you want Location threshold alarming active By default this option is dis abled To enable disable scheduling functionality 1 On the viewLinc desktop choose Options System Configuration Preferences Choosing System Preferences 3 On the General tab select the Scheduling Functionality row then click in the Value column to enable or disable scheduling Save your changes Options Save A new Schedules option appears on the System Configuration menu Refer to Setting Up Schedules on page 48 for information about how to define schedules for Users and Locations Setting Language Option If your company operates in more than one country you may want to provide Users the option to view the viewLinc desktop in their native language Note Report contents are generated in the language preference selected during viewLinc installation Languag
27. assistance configure the following settings a Select POP3 connection is required b POP3 Enter the incoming POP3 mail server name c Port Enter the incoming mail server port d Select POP3 Authentication then enter a username and pass word for a valid POP3 account for the viewLinc system to use Select Options Test Email to test your settings If they are OK continue If not adjust the administrator Email address and verify the settings until the test Email is sent successfully Select Options Save to save the Email settings Define SMS Notification Settings To configure default SMS settings 1 From the viewLinc desktop choose Options System Con figuration E SMS Settings Enter the Administrator s mobile number Enter your modem SMS COM port number Select an option from the SMS port baud rate box list Select the rate which is best supported by your modem Enter the SIM Card PIN number if required Select Options H save Templates Templates Templates are used to quickly define the information required for distribution in standard email and SMS messages alarm notification requirements and Location threshold values e Email amp SMS Templates Defines standard email or SMS notification content for a viewLinc alarms e Alarm Templates Defines how alarm notifications display on a User s PC when an alarm should activate whether acknowledgement is required for a specific type of alarm
28. by default Save this address to your favorites or set as your homepage to easily access viewLinc from your browser 3 In the login screen select your language from the language list When a new language is selected the page will automatically refresh and update accordingly Logging in to viewLinc The default administrator User name and Password are both admin VAISALA Veritea viewLine Note To save your language setting ensure that your browser is not set to automatically delete cookies upon exit 4 Enter your User name and Password Click Login viewLinc starts and displays the Locations screen The first time you log in to viewLinc the Locations window appears in the browser This is the primary entry point for all Users VAISALA Vertea vewtine Client UTC Offset UTC 8 Update Period 1 00 Active Alarms 103 IP Table View Dashboard Location Alarms Trend Options Icon Zone Sampie interval Vae U No data to display viewLinc4 3 23 Setup Road Map Setup Road Map Once your viewLinc system is installed Administrators may find the following Road Map a useful overview of the setup and configuration activities required to get your team started using viewLinc Once these set up activities are complete you are ready to start monitoring Device readings viewing events and printing reports Optional Setup Tasks Depending on the types of Loggers you are using you may
29. com key e viewlinc bigpharma com crt Installing viewLinc 1 Create a private key The file created by the following command contains the private RSA key to be used by viewLinc openssl genrsa out viewlinc bigpharma com key 2048 2 Create a Certificate Signing Request CSR file Note This file contains the certificate request details and is not required by viewLinc it is only an intermediate step in the Security Key generation procedure 3 Create a configuration file called SSLConfig txt containing your certificate details For example req distinguished _name req distinguished_name prompt no L req distinguished name countryName CA stateOrProvinceName British Columbia localityName Vancouver organizationName Big Pharma Inc organizationalUnitName Big Pharma Unit commonName viewlinc bigpharma com emailAddress support bigpharma com 4 Run this command openssl req new key viewlinc bigpharma com key out viewlinc bigpharma com csr config SSLCon fig txt 5 Create a Certificate CRT file Note This file contains the signed certificate that viewLinc requires openssl x509 req days 365 in viewlinc big pharma com csr signkey viewlinc big pharma com key out viewlinc bigpharma com crt Installing viewLinc 6 Copy viewlinc bigpharma com crt and viewlinc bigpharma com key into the config keys folder The viewlinc cfg should be updated with the new names 7 Restart viewLinc The
30. date range If you choose a fixed date range from the Creating New Reports Range Type box calendars will appear to indicate from to dates Duration Specify the time period you want included in the report If you want to include only the last 8 hours of data enter 8 and then choose hours from the dropdown list This option is available for Alarm and Location His tory reports Time Zone Change this value only if a specific time zone adjustment is required for the report otherwise leave it as the default and it will report for your current time zone If you do select a different time zone all report dates scheduled generation and printed timestamps will be relevant to the selected time zone PDF Font Choose the format for the report output If you want to generate a report in Chinese select Chinese character support This option is available for Alarm and Location History reports 5 In the Scheduled Generation area of the General tab choose the following Automatically Generate and Email This option is used to send the report directly to specific Email addresses including non viewLinc Users or to a viewLinc Group Automatically Generate and Save Use this option to save report data automatically according to a set sched ule e Start Generating Enter the start date and time you want the report to generate e Frequency Specify whether you want the report gen erated hourly daily weekly or monthly Report Format
31. e Threshold Templates Defines units of measure tem perature only Threshold values for single or multi threshold alarms display parameters for specific types of Thresholds Threshold templates are applied to Locations Email amp SMS Templates Alarm notifications are issued by Email and or SMS and contain information about alarm conditions in your network see Types of Alarms on page 118 viewLinc provides you with more than 40 Email and SMS templates to use as is or you can create custom message content When creating custom Email and SMS templates you can choose to include or not include specific content items for example e Device description e Event Type e Details of Alarm Date Time e Channel e Comments custom or preconfigured comments Note Message content options differ between templates Templates To create custom Email or SMS template messages 1 6 From the viewLinc desktop choose Options System Con figuration Templates Email SMS Templates then select the row containing the template you want to assign a custom template On the Options menu select 7 Edit Email Template or double click the row to open the template window e The standard template contents appear in the Default Mes sages area no changes are permitted to default message con tent e Items in square brackets are variables that are generated automatically To add new message content go to the Custo
32. e ee eee 78 Assigning Access to Locations amp Zones 79 Setting Up Location Thresholds 2 22 80 Disabling Threshold Alarms 00 00 0002 cece cece cece eee eee 82 Deactivating and Reactivating Threshold Alarming 83 Building Dashboards 0 2 2 0 2 2 o cece eee cee eee eee cece ee 83 Adding a Dashboard Image 22222 eee eee eee eee 84 Adding Zone and or Location Data Items 85 Changing the Appearance of Dashboard Items 85 Setting Up User specific Views L L 86 Creating a New View 0 2 00 22 c eee cee cee cee eee cece cence ees 87 Working with the Locations window 88 Searching for Zones and Locations 00000000000000000000000nni 89 Using the Locations Dashboard 0222222222 90 Monitoring Alarms 0 222 c cece cee cee eee cece eee cece eeee 90 BuildingG a Wren sc xc a ese sd soca goes s dese ins venga i dae soa A 91 Viewing Pop up Trends 02 c cece cee eee eee cee cence eee 94 CHAPTER 4 MANAGING DEVICES aaaaaaaaaaaaaa 000000000 97 Viewing Devices and Hosts 22222222222 eee eee eee eee 97 Viewing Device Properties 002 cee eee e ee eee eee eee 98 Editing Device and Channel Properties 222 2222 22 99 Editing Channel Properties 2202222 e eee eee eee 102 Setting Channel Temperature Units 104 Adding New Devices 2 2 2 cece eee eee ee
33. g Comments Acknowledge Cancel In the Acknowledge Alarm window enter the actions taken and your comments You can select a comment from the preconfigured com ments drop down if there are any available For example if you receive a high temperature alarm for a refri geration facility but you are not in the facility where the alarming is happening you may need to notify a person working at the Location to investigate the problem In this case if a refrigerator door had been left open the facility operator would close the door and add this action to the Acknowledge Alarms window Click Acknowledge Your comments and actions are added to the Event log and the Acknowledge Alarm box closes Locations are updated with this change in status as well as the Acknowledgement column in the Alarms window To acknowledge alarms from the Alarms window 1 On the viewLinc desktop select Options Alarms to view the list of all active alarms Select the Alarm you wish to acknowledge If you wish to acknow ledge multiple alarms press the Ctrl or Shift keys while you click multiple Locations Viewing and Acknowledging Alarms Note When selecting multiple Locations it is recommended that you de select the Auto Refresh On option as this feature can delay the selection process Acknowledge or click Right click on a selected Location and select Options Acknowledge The Acknowledge Alarm window appears prompting
34. https web server will be available to use with the new SSL certificate files To create a key and certificate signed by a Certificate Authority CA Note The key names by convention should be the domain name of the server If the URL to access the server is https viewlinc bigpharma com then the filenames should be viewlinc bigpharma com key and viewlinc big pharma com crt 1 Create a private key The file created by this command contains the private RSA key to be used by viewLinc openssl genrsa out viewlinc bigpharma com key 2048 2 Create a Certificate Signing Request CSR file Note This file contains the certificate request details and is not required by viewLinc it is only an intermediate step 3 Create a configuration file called SSLConfig txt containing your cer tificate details for example req distinguished name req distinguished name prompt no req_distinguished_name countryName CA stateOrProvinceName British Columbia localityName Vancouver organizationName Big Pharma Inc organizationalUnitName Big Pharma Unit commonName viewlinc bigpharma com emailAddress support bigpharma com Installing viewLinc 4 Run this command openssl req new key viewlinc bigpharma com key out viewlinc bigpharma com csr config SSLCon fig txt 5 Create a Certificate CRT file The file must be sent to the Cer tificate Authority CA This may be your own IT department or it may be a c
35. if you have 400 Channels you will need approximately 30GB 400x200x365 per year For large size installations it is recommended to run a 64 bit OS for optimum performance Medium install machine may be shared with other applications ation 20 400 1 6 GHz Dual Core Channels 4 GB RAM sufficient HD space to support 200KB Chan nel day For example if you have 40 Channels you will need approximately 3GB 40x200x365 per year Small installation s 1 6 GHz lt 20 Channels e 2 GB RAM sufficient HD space to support 200KB Chan nel day For example if you have 4 Channels you will need approximately 300MB 4x200x365 per year Overview End User PC Requirements Other machines connected to your network which have an Internet browser installed can be used to monitor Devices The machine must also meet these minimum requirements e 2 4 GHz e 2 GB RAM e Microsoft Internet Explorer 8 10 or 11 Default Application File Locations It is strongly recommended that you use these default installation folders for data file storage as other folders may have special security restrictions placed on them Note The default location for the viewLinc application is in the Pro gram Files folder For example Windows 2008 does not allow files in the Program Files folders to be deleted by non admin Users Platform Default File Storage Location Windows 2012 Program files C Program Files x86 Vaisala Vaisala Veriteq viewLin
36. in to viewLinc With all necessary viewLinc components installed you can now use any machine on the network to log in to viewLinc with a browser to monitor conditions Logging in to viewLinc When you are ready to start using viewLinc log in to viewLinc from any PC with an Internet browser using the default admin account this is a User account with Full Control The username and password are both admin Note The default Admin User is part of the default ADMIN Group For security purposes it is important to change the admin password as soon as possible see Editing Users and Passwords on page 47 You also need to create accounts for other Users specifying their username their Email address availability schedule times they should receive alarm notification their Rights and Access Control Permissions the Channels they can view and their authentication method if they will use a viewLinc login or use the same login as their Windows login For more information see Controlling Access to viewLinc on page 38 To log in to viewLinc 1 Double click the desktop icon UD 2 Or in the address box of a supported Internet browser enter the name or address of the machine where viewLinc is installed and the Port number Your administrator will provide the correct address For example http computername portnumber or https computername portnumber if secure if no Port number is spe cified 443 is used
37. included in the report If you want to include only the last 8 hours of data enter 8 and then choose hours from the box This option is available for Alarm and Location History reports e Time Zone Change this value only if a specific time zone adjustment is required for the report otherwise leave it as the default and it will report for your server time zone If you do select a different time zone all report dates scheduled gen eration and printed timestamps will be relevant to the selec ted time zone s PDF Font Choose the format for the report output If you want to generate a report in Chinese select Chinese char acter support This option is available for Alarm and Location History reports 4 Inthe Scheduled Generation area of the General tab choose one of the following Note A report can be generated at any time manually or auto matically generated on a set schedule Automatically Generate and Email Choose this option to send the report directly to specific Email addresses or to a viewLinc Group s Automatically Generate and Save Choose this option to gen erate the report automatically according to a set schedule and save it to a specific file location e Save To Specify where you want the report saved e Start Generating Enter the start date and time you want the report generated Creating New Reports e Frequency Specify whether you want the report gen erated hourly daily weekly or monthly For exa
38. missing Channel Alarms configuration changes and probe changes cannot be changed Device Status Alarms If your system uses VL type data loggers on a validated system you may receive these alarms e Device Validation Alarms Sent if the validation memory in the Device is corrupted or has been modified Contact your Vaisala tech nical support representative for assistance e Device Calibration Alarms An intermittent notification sent when your Device is due for calibration You receive notifications at the following intervals 3 months and 1 month before the cal ibration due date then again on the data logger s scheduled recal ibration date This alarm remains active until the Device is recalibrated for more information contact Vaisala Calibration Ser vice Center About Alarms System Alarms System Alarms occur automatically when viewLinc detects a change in the database made outside standard desktop interaction It is issued to warn of possible database tampering What Happens When an Alarm is Triggered When an alarm is triggered several things can happen depending on your system configuration settings Pop up A pop up notification can appear on your desktop indicating a description of the condition and an alarm mes sage If pop ups are blocked in your browser an error message appears prompting you to enable pop ups for viewLinc Email or SMS An Email or SMS notification can be sent once or repeatedly based
39. overall backbone of your viewLinc system and allow you to define how Devices connect and display data This section reviews key Administrator tasks e Choosing System Preferences e Discovering Devices e Controlling Access to viewLinc e Setting Up Schedules e Email amp SMS Notification Settings e Templates e System Maintenance Choosing System Preferences viewLinc includes several system options that affect the behavior and display of viewLinc windows You have the option of making these changes e Adding Device and Channel Aliases e Configuring Comments e Defining MKT Activation Energy e Enabling Scheduling Functionality e Changing Temperature Measurement Units Choosing System Preferences e Setting up Remote Acknowledgement e Specifying a new Security Key e Changing reporting options for the Technical Support Log e Controlling Session Expiry Time e Setting up viewLinc Aware Service e Modifying Device Unit Descriptions e Setting Setting Language Option Device and Channel Aliases Vaisala Veriteq Devices have descriptions stored inside them that have a maximum length of 16 characters 300 Series Transmitters do not store descriptions These descriptions can be defined and modified using the specific Device configuration software vLog or HMT140 Utility or viewLinc For easier reference you can configure viewLinc to display a longer more informative description for a Device or a Channel up to 64 charac
40. repeat the schedule every 7 days enter 7 For 9 days enter 9 The maximum value is 99 days Email amp SMS Notification Settings e Time Zone Set the schedule times for the local time of the selected time zone Time Periods Enter a time period in 24 hour time in the fol lowing format xx xx yy yy where xx xx is the start time and yy yy is the end time To send notifications during intermittent periods on a single day separate time periods by a comma for example 08 00 12 00 13 00 16 00 To send notifications all day enter 00 00 24 00 e Ifyou do not want notifications sent at anytime on a spe cific day leave the time period blank 3 By default your schedule is named New Contact Schedule To rename it double click the row or select Options Rename 4 Click Options H Save Email amp SMS Notification Set tings Alarm notifications are sent via Email or SMS Administrators can define your system Email and SMS settings such as the mail server and Email delivery addresses e To specify the contents of Email and SMS messages see Email amp SMS Templates on page 52 e To control who receives alarm notifications see Setting Up Sched ules on page 48 e To create an alarm threshold setting see Threshold Templates on page 58 Define Email Notification Settings To configure default Email settings for notifications 1 From the viewLinc desktop choose Options System Con
41. settings specify Device Calibration settings deactivate or reactivate Host machines and pause or resume alarming e Viewing Devices and Hosts e Adding New Devices e Setting Up Device and Host Alarms e Calibrating Devices e Removing Devices Viewing Devices and Hosts All Device Channels currently linked to Locations display in the Locations window note that Locations a User can view depends on their Access Control permission level see Access Control Permissions on page 40 To view currently connected Devices and Hosts you must be an Administrator or be assigned Manage Devices Right Devices and Hosts are viewed in the Locations Manager window Devices pane middle Viewing Devices and Hosts Viewing Device Properties To view Device properties K On the viewLinc desktop select Options System Con figuration Locations Manager and select a Device from the middle Devices pane Device and Host details appear in the Device Properties area lower right of the screen Column Displays Device Details tab Description Device Description The serial number associated with the Device Serial Number Sample Interval The interval between samples taken from Device Device Address Address of Device with protocol type Number of Channels associated with Device Channels Channel Description Description entered for Channel Device Units Units measured RH C mA mV etc Host Details tab Hos
42. the DHCP scope for the new subnet Proceed to step 6 e Static IPs With the vNet or Digi Device still connected at its original location log into the vNet or Digi web interface In the address bar of a web browser type the IP address of the Device The IP of your Device can be found using Device Dis covery if you are on the same subnet as the Device e At the login screen login as root user and supply the password The default password is dbps If you have not changed the password use the default e From the navigation bar choose Network In the Network Configuration screen enter the new IP address subnet mask and gateway for the new subnet Click Apply e Reboot the Device 3 Move the Device to its new location 4 Configure viewLinc to look for the Device in the new subnet a On the viewLinc machine from the Windows Start menu open the Device Manager b Select Device Manager Multiport Serial Adaptors then right click on the row for your Device 5 On the Properties screen choose Advanced Properties Network 6 On the Network screen enter the network settings to reflect the Device s new IP address Click OK 7 Resume alarming viewLinc will reconnect with the Vaisala Veriteq Device and allow you to see the Device in Locations Manager If viewLinc cannot connect to the Device after performing the above steps a Port may be blocked on the router connecting the subnets Try the following 1 Determine if the De
43. then right click to select Add Location In the New Location text box enter the Location name then press Enter or click outside the box When a Location has no data source associated with it a blue exclamation mark icon appears next to the Location title 8 In the Locations navigation pane select Options ll Save To link a Channel to this new Location see Linking Location Channels on page 74 To move a Location 1 Ensure a Zone is created for the Location data point see Creating Zones on page 71 To move a Location with drag and drop simply select the Location you want to move then drag the Location to the new Zone Locations Manager Locations Options 7 Pp 3 system SJ Lab Area 3 a D306 Logger Temperature Fridge ae Temperature X 9 Humidity ka Temperature Temperature ht Test Ari 3 Lab Area uan a Humidit 3 Vaut a Relative Humidity 3 2 Temperature ba Temperature ba Temperature To move a Location manually a Right click on the Location you want to move and select 75 Cut Location b Right click on the Zone you d like to move the Location to and select 77 Paste Click Options Save Managing Locations amp Zones To create a Zone and Locations from a single Device 1 4 Ensure a Zone is created for the Device see Creating Zones on page 71 Browse the Devices tree to select the Device you want then drag the Device into the Zone At the
44. type of alarm using the Alarm Message macro see Email amp SMS Templates on page 52 Delay Before Activating Alarm HH MM If desired specify a delay period in hours and or minutes from when a con dition exists and you want the alarm triggered e Notification delays are also set on the Notification tab If you enter a time delay on the General Parameters tab ensure the combined time delay does not interrupt your alarm noti fication requirements Acknowledgement Required Select this option if you require an individual to acknowledge an alarm by responding to an acknowledgement request appearing on the viewLinc screen remote display in an Email or SMS text If you select this option the alarm will remain active until it is acknow ledged If the alarm condition is no longer present the unac knowledged alarm notification remains in the Alarms window To make an alarm notification open in a pop up window on a User s viewLinc desktop or remote display click the Notifications tab then click 7 Add then select Add Pop up Notification Complete the following field Delay before popping up Indicate a delay in hours and or minutes HH MM before you want the pop up to display This delay starts after the delay on the General tab finishes if one is spe cified Templates Note We recommend that you use this feature sparingly If many pop ups are triggered at the same time it can dis rupt your browser o
45. view Select the Location you want to pause or resume alarming then click Options Tap Pause X Alarming or Resume X Alarming where X is the type of alarm you d like to control Threshold Host or Device e2Ffrso I 10 47 AM FE an ON TTS THR a way Pro erren liai Using viewLinc Mobile Once alarming is paused it remains paused for one 1 hour To resume alarming within the hour repeat these steps and select Resume X Alarming APPENDIX FAQs amp TROUBLESHOOTING This section contains answers to frequently asked setup questions and information for troubleshooting common problems with viewLinc Vaisala Veriteq Devices and vNet or Digi Devices It also contains more technical information for viewLinc Administrators and your network support staff Installing viewLinc Q Which Transmitters can use with viewLinc A Here is the list of supported 300 Series Transmitters e HMT 331 332 333 334 335 337 338 e DMT 342 344 345 346 347 348 e PTU 301 303 307 e MMT 332 337 338 Q What is the lowest viewLinc version where an update to 4 3 is possible including transfer of all data and settings A viewLinc 3 6 1 is the official QA tested lowest version which can upgrade to viewLinc 4 3 directly If you want to upgrade from an earlier version you must first upgrade to 3 6 1 Installing viewLinc Q How does viewLinc upgrade my data for use in viewLinc A viewLinc automatically dete
46. viewLinc Server can not communicate with a Device e Device connection to a Host has been severed Think of Communication Alarms as a system health test alerting you if there is a problem that might disrupt viewLinc monitoring and alarming Event Validation Alarms Event Log Validation Alarms are used to ensure database security and require acknowledgement They indicate whether changes have been made to the Event Log from outside the viewLinc system If any changes have been made or any missing records or files are discovered an alarm is automatically triggered rendering data non validatable About Alarms Device Configuration Alarms If you receive a Configuration Alarm this indicates that your Device has stopped recording data history or was configured incorrectly This could be the result of e Device settings set to stop when full e A delayed start as set on a Vaisala Veriteq Logger e An internal Device error e A Channel has been disabled in the Device manually or with the Device configuration software e IR sensor sending too many transmissions may drain battery Note You can verify or modify the Vaisala Veriteq Device settings using vLog or HMT140 Utility software however if the problem persists contact your Vaisala technical support representative The default delay for most configuration alarms is 60 seconds this delay can be modified in viewLinc However there is no delay for certain alarm types such as
47. you to enter the actions taken and com ments Acknowledge Alarm x Action Taken Preconfigured comments 4 Comments Acknowledge Cancel Click Acknowledge Your comments and actions are added to the Event log and the Acknowledge Alarm window closes Loca tions are updated with this change in status To acknowledge all inactive alarms 1 2 On the viewLinc desktop select Options Alarms Select Options Acknowledge All Off Alarms Multiple Loca tion selection is not required Note The acknowledgement column reads Not required for all active alarms that do not require acknowledgement Inactive alarms the alarm condition is no longer present that were not acknowledged will read Off In the Acknowledge All Off Alarms window indicate any action taken select a preconfigured comment if available or enter any additional comments about why you are acknow ledging an Off alarm Click Acknowledge Viewing and Acknowledging Alarms To acknowledge an alarm from a Pop up Trend graph 1 3 With the Pop up Trend window open click the Location Alarms tab Select the active alarm then right click to select The Acknowledge Alarm window appears prompting you to enter the actions taken and comments Click Acknowledge To acknowledge an Alarm by Email or SMS text 1 Open alarm Email the From address will be your server admin istrator account For example vi
48. 2 144 permanently deleting reports 149 Permissions defined 40 inherited 79 viewLinc 195 Index User 22 pop up notification 120 Pop up Trend acknowledging an alarm 125 navigation 95 viewing 94 POP3 51 POS 157 setting up display options 85 preconfigured comments creating 62 deleting 62 in alarm template 63 preferences temperature units 30 units 32 printing alarm reports 128 private Threshold Alarm custom 60 R Rate of Change ROC 59 reactivating Groups 44 Threshold Alarms 83 Users 47 reading graphs in pop up trend view 95 threshold values 95 reboot 64 receiving alarm notification 122 refresh Alarms window 121 relinking unlinking Channels 75 Remote display 157 acknowledge an alarm 165 assign Access Control per mission 159 changing View 160 creating a View 159 requirements 158 196 M211679EN A setting up 159 views 86 removing Locations 77 Reports 137 adding signature or comments box 143 147 alarm history 138 alarm reporting 128 cloning copying 149 color 146 colors 185 creating 138 140 deactivating reactivating 149 deleting 149 Excel 142 144 exporting 129 generating 138 on demand 150 PDF 142 144 saving atrend 94 System 148 types 137 138 requirements remote display 158 viewLinc setup 7 restarting viewLinc 64 Rights about 38 assigning to Users 39 definitions 39 ROC Rate of Change 59 S sample rate 300 Series Transmitters 100 scaling trend values 93 scheduled data transfer deac
49. 38 To grant other Users or Groups access to a specific Location or Zone you require Location Manager Rights and Full Control Permission for the Location When authorizing access to a Location consider the following It is easier to manage access control on Zones and Groups rather than on Locations and Users Build access control starting at System root folder top down To check currently assigned Access Control permission use the Access Control Inspector Access Control Inspector on page 42 To authorize access to a Zone or Location 1 From the viewLinc desktop choose Options System Con figuration Locations Manager Navigate the Locations tree to select a Zone or Location In the Location Properties pane click the Access Control tab to see the current permissions for a Zone or Location lt Location Properties Properties Location Devices Access Control Pan Type sare Peemssion inhemec From intenttatie wlewLineVancouver Zotac User pa Acknowledge Nams ves To see permissions inherited from the parent Zone go to the Access Control tab then click Options Show Inherited The list updates to show inherited permissions and existing permissions for the Zone or Location Editing Location Properties ed Location Properties 4 On the Access Control tab select Options d Add 5 On the Create Access Control window specify the following e Type Select User or Group s Name Select Us
50. 5 Sec 255 OK Cancel For HMT140 Wi Fi Loggers with HMP110 Probes Decimal Places Enter the number of decimal places to dis play Refer to the Vaisala Wi Fi Data Logger HMT140 User Guide to modify the calibration settings Presentation Scale Offset The final scaling x Scale V Offset Engineering Scale Offset The intermediate scaling x Scale V Offset Calibration Scale Offset The primary calibration scaling x Scale V Offset High Low Alarm Value High and Low range alarm values that initiate a data transmission High Low Alarm Time High and Low alarm time specifies the number of seconds the probe is in alarm state before transmitting a beacon The default setting 255 disables the transmission Viewing Devices and Hosts Setting Channel Temperature Units If you do not want to use the system default temperature units for temperature Channels set on the Options System Configuration Preferences tab you can modify the temperature units for a specific Channel This setting does not alter how the Channel measures temperature it alters the units in which temperature is displayed To set Channel temperature units 1 From the viewLinc desktop choose Options System Con figuration Locations Manager In Locations Manager on the Devices tree select a Channel to edit The current unit measurement for the selected Channel appears on the right in Device Properties area on the Device
51. A th 39 Access Control Permissions cece eee eee 40 Creating Groups and Adding Users 42 Editing Users and Passwords 47 Setting Up Schedules 2 0 0 2 48 Email amp SMS Notification Settings L L 49 Define Email Notification Settings 49 Define SMS Notification Settings L 51 WEMplates 232 keene its he hk Oat R 52 Email amp SMS Templates 0022 c ee eee eee eee eee ee 52 Alarm Templates 00000 c cee cee cee cee eee cee cee eee 53 Threshold Templates 00022 e eee ee eee eee eee cece 58 Single Threshold Template eee eee 59 Multi threshold Template 0022 e ee eee eee ee eee 60 Using Preconfigured Comments in Templates 62 System Maintenance 0 0 2 coe eee ee ee eee eee 63 CHAPTER 3 VIEWING DATA 2 2222 2222 e cece eee eee eee 65 viewLinc Desktop Orientation 02 22 22 cece eee eee 65 Managing Locations amp Zones 22222 2222 eee eee ee 69 Organizing Locations 0002 c eee eee cee cece eee cece eee 70 Creating ZONES cock 04 R ek ate see eee JU et hs Se 9 71 Adding Locations to Zones 220 222 eee eee eee ee 72 Linking Location Channels 22222 ee eee ee eee 74 Unlinking and Relinking Location Channels _ 2 22 74 Renaming Locations and Zones 2 22 eee 76 Deleting ZONeCSicn 22s aa Ha R anaa a scr eocidesde R sues 77 Editing Location Properties 222222
52. Always Users are notified of alarm conditions at all times Threshold alarming is continuously active e Never Alarm notification is turned off applies to User only e Enabled Use a custom schedule A custom schedule allows you to define specific times you want a User to receive alarm noti fications or a specific Zone or Location s Threshold alarming to be active This could be a schedule of times and rotating dates to accommodate a User s availability For example to set up a User to receive alarm notifications only between 7 am and 7 pm 07 00 19 00 on a 4 day on 5 day off rotation Or set up a Threshold Alarm schedule to only be active for specific shifts Alternatively if a User goes on holiday you can deactivate the User account temporarily see Editing Users and Passwords on page 47 or if a monitored area will be shut for maintenance temporarily see Deactivating and Reactivating Threshold Alarming on page 83 Note To use Schedules enable this feature in the Options Sys tem Configuration Preferences window Schedules must then be set up before applying to a User s account To create a custom schedule 1 From Options 7 System Configuration Schedules click Options Add Schedule or use right click menu option 2 Ln the Schedules window complete the following e State Choose Enabled e Start Date Choose a start date by typing in the text box or choosing a date from the calendar e Repeat Days To
53. Details tab On the Devices Options menu select Channel 7 Edit Chan nel or use the right click menu In the Edit Channel Properties window make the required change to the Units field To use system default temperature settings 1 From Locations Manager use the Locations tree to select a Location to edit On the Locations Options menu select 7 Edit Location or use the right click menu In the Edit Location Properties window in the Preferred Units field select the option Use System Default Adding New Devices Edit Location x Name Temperature Description Temperature Device Units Cc Preferred Units Use System Default N Decimal Places 2 OK Cancel Adding New Devices As your network monitoring needs increase viewLinc makes it easy to expand your monitoring capabilities with the addition of new Devices and Hosts Refer to Discovering Devices on page 35 to learn how to add additional Devices and Hosts to expand your viewLinc system Setting Up Device and Host Alarms Communication between Devices and the viewLinc Server is essential for real time monitoring of conditions Because of this viewLinc allows you to configure both Host and Device Communication Alarms as well as Device Alarms Device Calibration Configuration and Calibration Communication Alarms Communication alarms notify Users if communications are down at any point the alarm controls how the alarm displays on a User
54. Device from your IT department If your networking policy requires you to reserve IP addresses using DHCP see http www vais ala com en lifescience for instructions Insert the Digi driver CD into viewLinc Server The Digi Device Setup Wizard launches automatically Click Next Select the Device that matches the MAC address from the bottom of your Digi Device Click Next If your Device is on a different subnet from the server you will need to know the IP address of the Digi Device and launch the RealPort installer on the Digi Driver CD Step 2 Configure RealPort and Install Drivers 1 3 4 In the Configure Network Settings screen enter an IP address provided by your IT department Click Next two times In the Configure RealPort Settings screen select Install Digi RealPort on this computer Click Next Click Next again The settings are saved Click Finish Repeat Step 1 and Step 2 for each Digi Device Connecting Devices Method 3 Using USB Port You can connect Vaisala Veriteq Devices directly to PCs using a USB Port EE 140 Zu 2 Existing User PC Network viewLinc Server Drivers Install USB Drivers Using the supplied Vaisala Veriteq USB cable driver CD and Quick Start Guide install USB drivers on every PC you plan to attach Devices to Hardware Connect Hardware 1 Connect the Device to a Vaisala Veriteq USB cable 2 Connect the USB cable to your viewLinc Server or Device Host ensure t
55. Firmware v1 3x or earlier Insert the vNet Device driver CD into the viewLinc Server Run the Device Setup Wizard Identify your vNet Device using theMAC address found on the side of your vNet Device 4 Enter an IP address provided by your IT department 5 Select RealPort Settings and ensure the option Install RealPort on this computer is selected 6 Complete the Wizard accepting all remaining default options Repeat Steps 1 and 2 for each vNet Device Connecting Devices Method 2 Using Digi Devices The following procedure shows how to use Digi Devices to connect your Vaisala Veriteq Devices to the network 20 05 C f 40 12 RH Data Logger Digi Device Existing User PC Network viewLinc Server Hardware Attach Device to Digi 1 Connect your Vaisala Veriteq Device to a Digi Device using a Vaisala Veriteq cable 2 Connect your Digi Device to power supply and Ethernet outlet Note These instructions focus on the Digi One SP For other Digi models see http www vaisala com en lifescience Drivers Connect Devices to your Network This section describes how to install the drivers for Digi Devices to connect Vaisala Veriteq Devices or Vaisala 300 Series Transmitters to the network using an Ethernet connection Repeat all of these steps for each Digi Device you ll use Connecting Devices Step 1 Discover the Digi Device 1 Obtain a reserved recommended or static IP address for your Digi
56. Linc on page 38 Time Zone Change this value only if a specific time zone adjustment is required for the report otherwise leave it as the default and it will report for your current time zone If you do select a different time zone all report dates scheduled generation and printed timestamps will be relevant to the selected time zone 5 In the Scheduled Generation area of the General tab choose the following Automatically Generate and Email This option is used to send the report directly to specific Email addresses including non viewLinc Users or to a viewLinc Group Automatically Generate and Save Use this option to save report data automatically according to a set sched ule e Start Generating Enter the start date and time you want the report to generate Frequency Specify whether you want the report gen erated hourly daily weekly or monthly 6 Select Options Save Deactivating and Deleting Reports Cloning an Existing Alarm Location or System Report If you want to define a new report which is similar to an existing report save time and use the Clone Report feature To clone an existing report In the Reports window select an existing report you want to copy Choose Options Clone Report Modify the report parameters as required hw N e To assign a new name for the report right click on the title to make the text editable and enter the report name 5 Select Options H Sa
57. Locations on the dashboard that are a part of the Zone being edited and are not in the current Dash board The current reading at the Location appears on the image Changing the Appearance of Dashboard Items There are a variety of ways to display data points on your dashboard You can select Numeric and Zone item preferences create overriding default preferences for specific items and arrange items as tiles on the screen for easier sorting on a User s desktop or to improve Point of Sale POS display functionality To change Dashboard data point appearance 1 4 From the viewLinc desktop choose Options System Con figuration Locations Manager Select a Location from the Locations tree On the Location Properties pane select the Dashboard tab Click Options Dashboard Preferences then choose to modify Numeric Items Zone Items font size only or Tiling You can choose to display Location data in up to 4 columns the greater number of Locations may require a greater number of columns Test each option to determine which display suits your needs most effectively Note A single column list is most effective for rotating POS display purposes Setting Up User specific Views 5 Click Options H Save To delete a Dashboard data point 1 To delete Location data from the Dashboard click on the desired item to select it 2 From the Options menu click Delete or right click to select Delete from
58. Managing Locations amp Zones 3 With the existing name highlighted enter the new name 4 Press Enter or click outside the dialog box then select Options Save Note Renaming Zones edits the Zone name only it does not change the Locations assigned within it To link or unlink Locations to a Zone see Adding Locations to Zones on page 72 Deleting Zones To delete a Zone first move all child Zones and or Locations to a different Zone use your mouse to select a Zone or Location then drag and drop to the new Zone Note Locations cannot be deleted if they have been used to collect data If you want to hide them from view they can be deac tivated To delete a Zone 1 In Locations Manager on the Locations tree select the Zone to delete Note You cannot delete the System zone 2 Right click to select x Permanently Delete Zone This option is only available when all child Locations have been moved 3 Select Options Save To deactivate a Location 1 In Locations Manager on the Locations tree select a Location to deactivate 2 Right click to select amp Deactivate Location 3 Select Options Save Note To view all deactivated Locations select Options Show Deactivated Items Editing Location Properties To reactivate a Location 1 In Locations Manager on the Locations tree select Options Show Deactivated Items Select a Location then right click to select Reactivate Loca
59. N 1 Module Ethernet Allows single PTU300 HMT330 DMT340 or MMT330 transmitter to connect to the viewLinc host computer via standard TCP IP Ethernet network LAN 1 Module is internally powered by the Transmitter Setting Up Devices Internal WLAN 1 Module 802 11b g WIFI Allows single PTU300 HMT330 DMT340 or MMT330 Device to connect to the viewLinc host computer via standard 802 11b g wireless networks WLAN 1 Module is internally powered by the Transmitter Single Port Digi Device Ethernet Allows single PTU300 HMT330 DMT340 or MMT330 Device to connect to the viewLinc host computer via standard TCP IP Ethernet network Requires installation of Digi Device drivers included and configuration of virtual COM ports on viewLinc host computer Digi Device available with 802 3af Power over Ethernet PoE Optional Digi Device 9 30VDC powered AC adapter included Requires transmitter configured with DBg serial cable Requires DBg serial cable connection between Digi Device and Transmitter Multi port Digi Device Ethernet Allows multiple PTU300 HMT330 DMT340 or MMT330 Devices to be connect to the viewLinc host server via standard TCP IP Ethernet network Requires installation of Digi Device drivers included and configuration of virtual COM ports on viewLinc host computer Allows for multiple PTU300 HMT330 DMT340 or MMT330 to connect to the host server through a common TCP IP network interface module Digi Device available wit
60. On your desktop start the HMT140 Utility Configuring Devices 3 Connect the HMT140 Configuration Cable to the 4 pin HMT140 CONFIG header 4 On the HMT140 Utility Setup tab click Retrieve To make con figuration changes refer to the HMT140 Wi Fi Data Logger User s Guide 5 Disconnect the configuration cable from the Device wait 8 seconds then press the SERVICE button If you have a combination of Devices and set up configurations your network may look similar to this combination diagram VANCOUVER TORONTO Dats Loggers amp Digi Devices Remote S rnes Remote Data Loggers amp USB cables User PC Life Science Forente Server Company WAN viewLine Mobde L S Wireless Devices Configuring Devices Once your Devices are installed you are ready to configure your Devices with vLog software or if you are using wireless Devices Installing viewLinc HMT140 Utility software These software programs allow you to confirm the successful installation of the Port and change Device settings as required depending on your Device Refer to your specific Vaisala Device User Guides for installation and configuration instructions Configuration activities include set sample intervals enable or disable Channels specify Device and Channel descriptions store historical data for backup purposes Note Depending on the Devices you have installed some of these properties can be adjusted within vi
61. PDF for viewing in Acrobat or tab sep arated for Excel To automatically generate and save the report to a specific file location or send the report to an Email address or a list of addresses use a comma to sep arate email addresses You can also schedule when you Creating New Reports want the report to generate and how frequently you want it generated Note For large report data sets we recommend that you schedule report generation at a time when few Users are using the sys tem such as after business hours 6 On the Content tab identify the data you want included in the report e Title Page Reviews contents of the report e Include Trend Graph If you select this option a graphical dis play of the data is included in the report You can also choose to include threshold lines a statistics summary selected on the Statistic Settings tab and all Location data on a single graph by default all Location data according to measurement unit is included on a single graph You can also choose to group measurement units together on the same graph a single graph can only include up to 4 measurement unit types 2311 05 manos 3 11 20311 11 ma 20 om 20 mm 1200 201311 06 2013 11 13 03 45 Date Time 0 45 Location Zone Channel HMP110 RH viewLincHetsinki CMSDEMOMMT141 110943 110845 Relative Humidity 108220 viewLincHetinki CMSDEMOVHMT330 Kitchen 108217 Relative Humidity 108227 viewLinoHelsinki CM
62. Pause alarming on the Device you may experience com munication alarms while performing these steps if you do not pause alarming see page 126 2 Unplug the vNet or Digi Device from the network with Vaisala Veriteq Device still attached Note You do NOT need to uninstall the Digi RealPort software from the viewLinc Server machine In fact doing so will potentially cause problems when you reattach the Digi to the network 3 Move the Vaisala Veriteq Device to another location 4 Plug the vNet or Digi Device into the network again 5 Resume alarming viewLinc will reconnect with the Vaisala Ver iteq Device and allow you to see the Device in the Locations Manager window Devices pane Q I m using vNet Digi Device to connect my Loggers to the network want to move my Device from one subnet to another What do need to do A If you ve used a reserved or static IP address for your vNet or Digi Device as recommended and you re moving from one location to another in a different subnet there are several configuration steps 1 Pause alarming you may experience communication alarms while performing these steps if you don t pause alarming see page126 Setting Up Devices 2 You do NOT need to uninstall the Device software from the viewLinc Server machine but you do need to make some configuration changes e Reserved IPs Remove the reservation from the DHCP scope for the original subnet and create a new reservation in
63. R 6 EVENTS 131 Viewing Events eala eann as a a a e eee eee 132 Adding Comments to Events 22222 e eee eee 133 Adding Custom Events 02022 e eee eee eee eee eee 134 Printing and Exporting Event Logs 135 CHAPTER 7 REPORTING 222 0 eee ee eee eee ec eeeees 137 Types of Reports 02 ccc cece cece cee eee ee 137 Default viewLinc Reports 0 0 220 002 e eee eee 138 Custom Reports 0 002 cee cece cece ees 138 Generating and Printing Reports L 138 Reviewing Report Progress 0 020 e cece eee eee eee eee 140 Creating New Reports 02 cece eee eee eee eee 140 Creating an Alarm Report 000202 e eee ee ee eee eee eee 140 Creating a Location History Report 000200202222 143 Creating a System Report 002 ee eee eee 148 Cloning an Existing Alarm Location or System Report 149 Deactivating and Deleting Reports 149 On Demand Reports 22 22 22 cece eee eee eee eee eeeees 150 Transferring Data 020 cee cee eee 151 Using Transferred Data in Reports 151 Creating Transfer Schedules 022 e eee eee eee eee ee 151 Performing an Immediate Data Transfer 153 Editing Transfer Schedules 0022 c eee eee eee eee eee 154 Deactivating Transfer Schedules 222s 154 Disabling Transfer Schedules 022s eee eee eee 155 CHAPTER 8 REMOTE amp MOBILE DISPLAY 157 Using a Re
64. SDEMOPHMT330 R M237 108224 Humidity 110030 viewLinoHetsinki CMSDEMO Logger A 110029 Humidity 110816 viewLingHebinki CMSDEMO Logger B 110815 Channel HMP110 degC viawLinc Helsinki CMSDEMOHMT141 110948 110845 Dewpoint rostpoint viewLinoHetinki 108218 CMSDEMO HMT330 Kitchen 108217 Temperature 108222 viewLineHetinki CMSDEMOVHMT330 Kitchen 108217 Dewpoint rostpoint viewLinoHelsinki 108225 CMSDEMC HMT330 R M237 108224 10 Temperature 108229 viewLinoHelsinki CMSDEMCVHMT330 R M237 108224 414 Temperature 110032 viewLinoHelsinki CMSDEMO Logger A 110029 Color S R R m 12 Temperature 110818 viewLincHetsinki CMSDEMO Logger B 110818 Creating New Reports Include Interval Statistics Graph Select this option if you want to define how information will display on your report then choose options on the Statistics Settings tab see step 7 Tabular Data Choose to include additional data tables in the report If you choose to include Historical Samples specify the timestamp data period you want used and whether to use the last sample timestamp that reflects the closest timestamp to the specified data period every 5 15 30 or 60 minutes or the closest reading to the period interval timestamp This option is useful when reporting Locations have different sample rates 7 If you chose the option Include Internal Statistics Graph on the Contents tab complete the f
65. VAISALA USER S GUIDE Vaisala Veriteq viewLinc Software viewLinc 4 3 PUBLISHED BY Vaisala Oyj Vanha Nurmijarventie 21 Fl 01670 Vantaa Finland P O Box 26 FI 00421 Helsinki Finland Phone int 358 9 8949 1 Fax 358 9 8949 2227 Visit our Internet pages at www vaisala com Vaisala 2014 No part of this manual may be reproduced published or publicly displayed in any form or by any means electronic or mechanical including photocopying nor may its contents be modified translated adapted sold or disclosed to a third party without prior written permission of the copyright holder Translated manuals and translated portions of multilingual documents are based on the original English versions In ambiguous cases the English versions are applicable not the translations The contents of this manual are subject to change without prior notice This manual does not create any legally binding obligations for Vaisala towards customers or end users All legally binding obligations and agreements are included exclusively in the applicable supply contract or the General Conditions of Sale and General Conditions of Service of Vaisala Software License This product contains software developed by Vaisala Use of the software is governed by license terms and conditions included in the applicable supply contract or in the absence of separate license terms and conditions by the General License Conditions of Vaisala Group
66. a tion values presented in both graphical and tabular format System reports provide overall snapshots of specific sys tem information such as system configuration transfer sched ules andlists of available templates You can also generate a system report to list current Users and Groups Locations and Access Control details Custom Reports When creating a custom report Administrators or Users with Manage Reports Right you can include information about the report owner a User or Group authorized to modify the report time zone to use for generating data individuals who receive the report by email and the schedule for generating the report if required and report contents content options change depending on the type of report Generating and Printing Reports The reports available for Users to generate and print are listed in the Reports window You can select an available report format to generate and print at any time or your Administrator may set you up to receive reports by Email according to a set schedule Reports are current as of the moment they are generated This means that the list of reports you see in the Reports window is in fact a list of report shells waiting to be populated with generated data Generating and Printing Reports Note Reports can also be set up to be available at any time meaning that any User not only the report owner with access permission to a specific Location can gene
67. a comment to the Event Log 1 From the viewLinc desktop select Options Events or click the Events shortcut on the viewLinc desktop Select an Event then click Options 6 Add Comment The Add Comment window appears Enter a preconfigured comment if available or enter your own comments then click Save Viewing Events To view a comment for a particular event highlight the row con taining that event and look for the comment in the Event Details area Comments added in the Events Log appear in a yellow box after Event Details Event Details 348178 Monday November 11 2013 3 28 25 PM admin User eloise chan resumed alarming on Device Logger A 13012459 on Host hel 2216 User eloise chan Object Device Logger A 13012459 on Host hel 2216 Client UTC offset UICS viewLinc Helsinki CMSDEMO Logger emperature 110032 viewLinc Helsinki Affected AT CMSDEMO Logger A Humidity 110030 Locations Monday November 11 2013 5 22 23 PM comment by eloise chan Resuming These additional comments also appear in the Event Log Report Adding Custom Events When you create a custom Event perhaps to indicate a system upgrade a new Event appears at the top of the Events window To add a custom Event 1 From the viewLinc desktop select Options Events or click the Events desktop shortcut In the Events window select Options Add Custom Event Fill in the custom event message
68. active viewing 96 Communication 105 118 disabling 107 editing 107 email notifications 56 pop up notification 55 viewLinc 189 Index troubleshooting 183 Configuration configuration alarms 119 defined 118 Device 108 Device Validation and Cal ibration 119 editing 108 monitoring 90 multiple notifications 54 pausing 126 reporting 128 setting acknowledgment pref erences 30 single threshold condition tem plate 59 templates 54 templates editing 58 Threshold 118 deactivating reactivating 83 disabling 82 email notifications 56 multiple notifications 58 pop up notification 55 Validation 118 viewing active 90 Alarms window arranging column order 128 auto refresh 121 orientation 121 refreshing 121 alias 300 Series Transmitters 100 aliases for Devices and Channels 99 application folder location 9 applying threshold settings 80 190 M211679EN A assigning Rights 39 auto refresh on off 121 B blocks per beacon HMT140 Wi Fi Data Loggers 101 browsers supported 1 8 building dashboards 83 trends 91 C calibration Device settings 109 Calibration alarms 119 celsius or fahrenheit 30 changing Channel units 32 columns Alarms window 128 dashboard appearance 85 Device descriptions 28 trends 93 Zones 73 Channels changing unit display 32 description editing 102 editing properties 102 finding linked Location 75 linking to Locations 72 74 naming 28 properties 102 unl
69. administrator For more information about connecting Devices and enabling or disabling Channels refer to the specific Device User Guides Managing Locations amp Zones To add a Zone 1 From the viewLinc desktop choose Options System Con figuration Locations Manager Right click the System folder and select Add Zone r Locations Manager Locations P Options D EI L es aq 5g Add zone A a Unlink child channels f Deactivate child locations a ag oh J ka IE Add location wll arneo 2 When the New Zone folder appears enter a name for the Zone and press Enter To create a sub Zone select the Zone parent then complete steps 1 and 2 for each sub Zone you want to cre ate 3 Select Options Save Adding Locations to Zones Because viewLinc recognizes Devices regardless of their assigned Zone Devices and Channels can be moved from one Zone to another without losing any data history For example if you need to move a monitored refrigeration unit to another physical location in viewLinc simply move the Device Location data point to a different refrigeration Zone Note Channels can only be linked to one Location at a time To add a Location to a Zone 1 From the viewLinc desktop choose Options System Con figuration Locations Manager 4 Managing Locations amp Zones In the Locations navigation pane select a Zone or the default zone System
70. age 77 Managing Locations amp Zones 1 2 3 4 In Locations Manager navigate the Locations tree to find the Zone with the Locations you want to unlink Right click to select Unlink Child Channels 3 viestin a O Siemdated Vi opper a Dao rer Zotac TIR rer Zotac vecon rec Cothdan WRAL N CQHMTH48 4 Add Zone s Ly Chad Desk cua gyri a HMT 47 9 C Unays desk N C DARO Zone 3 Cj Heisinki CMSDET DO don Test Zone C HMT390 Samatat 7 Rename th Unama Cots Chemeto M Deactivate Chas Leeations A prompt appears Click Yes to confirm the change Modify Location This wil detach the channel from al selected locations Are you sure you want to continue E In the Locations pane select Options H Save To view the link history of a Channel 1 3 In Locations Manager navigate the Locations tree to select a Location to view On the Location Properties pane select the Location Devices tab Select Options Include Link History The Start and End columns display the link history If the Start value is blank 0 this Channel has remained linked to the current Location since it started monitoring data Renaming Locations and Zones To rename a Zone or Location 1 From the viewLinc desktop choose Options System Con figuration Locations Manager and then highlight the Loca tion or Zone you want to rename Right click the Location or Zone and select Rename
71. al Parameters 54 multi threshold 60 preconfigured comments 63 viewLinc 197 Index threshold 52 using macros 53 Threshold Alarms about 118 adding email notifications 56 adding pop up notifications 55 deactivating reactivating 83 disabling temporarily 82 multi threshold templates 60 multiple notifications 58 pausing 126 private custom 60 ROC 59 schedules 48 setting 79 templates 54 58 59 templates editing 58 type 60 value 60 Threshold status column 67 Threshold templates defined 52 Threshold values reading 95 Thresholds applying 80 editing 81 timeout period 31 300 Series Transmitters 100 HMT140 Wi Fi Data Loggers 101 Timestamp column 67 touchscreen display 157 training 4 transfer schedules creating 151 deactivating 154 disabling 155 editing 154 transferring data about 151 immediately 151 153 198 M211679EN A schedules 151 transmit period HMT140 Wi Fi Data Loggers 101 Transmitters adding 36 output quantities 69 setting up 11 supported 167 Trend tab functions 91 trends building 91 creating 92 modifying 93 save as a report 94 viewing min max statistics 93 troubleshooting 167 188 subnets 181 types of alarms 118 Threshold Alarm 60 types of reports 137 138 U unit descriptions 32 unit preferences 32 locations 104 unlinking relinking Channels 75 upgrading from earlier version 20 167 170 USB ports connecting Devices 11 User accounts editing 47 logging in 22 Users adding 45 assigning Ri
72. ala Veriteq viewLinc config viewlinc cfg file and set the level debug in the logging section Installing viewLinc 6 Restart viewLinc and verify the upgrade It may take a few minutes to start 7 Log in as admin and select Options System Configuration Preferences In the Preferences window set the Technical Sup port Log to Informational 8 Select Options Save Q How do I configure the viewLinc Web server for SSL security A Enabling SSL https on the viewLinc web server requires completion of the following steps To set up the SSL Port on a new installation When installing viewLinc for the first time the install wizard prompts you to provide information on the web server Select the mode e The web server can run in Secure mode Non secure mode or Both s If available the default ports are applied 80 Non secure and 443 Secure s Ifthe default ports are not available provide alternative Port numbers To set up the SSL Port on an existing installation The viewLinc configuration file contains the Port numbers The file is located in lt datadirectory gt config viewlinc cfg The following section contains the viewLinc ports web port 80 https port 443 1 Set the ports as desired e Setting the Port to zero 0 disables non secure access e Setting https_port to zero 0 disables secure access Note The defaults of 80 and 443 are preferred Installing viewLinc 2 Restart the v
73. an error It provides complete data protection and allows you to Monitor remote conditions in multiple languages from multiple Devices and different time zones from any PC connected to your network Identify Devices and the areas where they operate Create preconfigured comments for alarm notifications and reusable alarm threshold templates View real time data in a customizable graphical format Receive visual or email alarms when conditions you are mon itoring are out of compliance or if there is a network com munication problem Acknowledge alarms from your mobile Device Generate historical data and alarm reports Swap a Device for calibration or replacement purposes without breaking the data audit trail Overview How Does it Work viewLinc runs as a Windows service which is launched automatically If and when you reboot the viewLinc Server the viewLinc service starts automatically Depending on your network setup you may want to set up an Enterprise Server and one or more Device Hosts e viewLinc Enterprise Server Gathers data from Devices per forms scheduled transfers watches for alarms executes any associated actions manages Users and controls system wide and user specific settings e viewLinc Device Host Runs as a service on a Host computer It acts as a data collection point for Devices located in the remote server area It functions in the same way as the Enter prise server except it forwards th
74. and details then click Save Custom Event x Event Message Test Event Details B Save Cancel Printing and Exporting Event Logs Printing and Exporting Event Logs For record keeping purposes you may need to generate a printed record of Events You can generate a standard viewLinc Event Log Report or export the record details to a spreadsheet using tsv format for custom reporting To print the event log 1 From the viewLinc desktop select Options 4 Events 2 Specify the parameters for the report In the date time fields enter a date and or time in 24 hour notation or click the calendar icons to make your selection Use the Filter button to include the types of Events and from whom where they were generated 3 To update the Event log click Options Refresh 4 Click Options gt Print 5 Ina new browser window a printer friendly Event Log report opens 6 Set your print parameters and print the Event Log File Print To export an Event log 1 From the viewLinc desktop select Options 4 Events Printing and Exporting Event Logs 2 In the header date time boxes enter a date and or time in 24 hour notation or click the calendar icons beside each box to make your selection 3 Click the Filters box list to the right of the date and time selector to choose different event types by checking or uncheck ing Alarm Admin Transfer and or System Events Click Options e R
75. andona SES ar Kre ossa aaan 7 jens l PELES u oan m qe 7 HMT330 Kitchen geri Yy 54 00 RH L 9 HMT330 RM237 E S k v ON O E ee ae n erid e baraer prapa E m L ie eee w L 02 L L2 N Lar wekeni a l AMT ETE n L L L L 7 You can also use the Dashboard area to display Location data without a background image To set up a Dashboard image and data points see Building Dashboards on page 83 Monitoring Alarms All active alarms for the current Location or Zone and sub zones display in the Locations Alarms tab You may be required to act upon an alarm in one of several ways e If acknowledgement is required on an alarm the alarm will be listed in this window whether it is on or off Working with the Locations window If acknowledgement is not required on an alarm the alarm will be present in this window only if it is currently on A User can acknowledge threshold alarms if they have Acknowledge Alarms permission on that Location Device alarms can be acknowledged if the User has Acknowledge Alarms permission for at least one Location referencing that Device For specific instruction on acknowledging alarms or viewing Alarms in the Alarms window see Viewing and Acknowledging Alarms on page 121 Building a Trend The Trend tab enables you to compare live data for multiple Locations for display as a trend graph and save the trend data as a View or as a Location History Report
76. anywhere on the graph or to zoom out select an area drag cursor to the left then release To save a View as a Report Click Options lt Save As Report and enter a name for your report The report is available with the name you specified in the Reports section To learn more about reports see Types of Reports on page 137 Viewing Pop up Trends A Pop up Trend is a window displaying the most current data reading for a specific Location any related threshold settings a graph representation of recent historical data readings and an area to indicate an active alarm To view a trend which includes data for multiple Locations see Building a Trend on page 91 You can manually open the Pop up Trend view from the Locations window or configure an alarm to automatically display a Pop up Trend due to an alarm condition see Alarm Templates on page 53 The Pop up Trend view contains most of the same functionality as a graph created using the Trend tab with the addition of a large yellow banner indicating the most recent data reading In this window you can view the most recent historical trends and hover over specific data points for more detailed readings Note You can view a particular Location s data reading in a single pop up window or you can open multiple Location pop up windows If you use Internet Explorer ensure your browser Working with the Locations window is set up to open new links in a new
77. asks such as viewing and monitor Device readings across a network see Chapters 3 through 8 Conventions Used in this Document This document uses the following conventions A sequence of actions is indicated by a list separated by a ver tical line For example In viewLinc choose Options System Configuration Loca tions Manager Menu selections items you select and the names of buttons are shown in bold Keys on the keyboard are shown in square brackets Vaisala Veriteq Loggers Vaisala Wi Fi Data Loggers HMT140 and 300 Series Transmitters are referred to as Devices throughout this manual vNet and Digi Devices are Network Devices How this Manual is Organized How this Manual is Organized The Vaisala Veriteq viewLinc 4 3 User s Guide includes the information you need to install configure and operate the viewLinc system and reference step by step procedures for the standard tasks performed using viewLinc For a graphical overview of installing viewLinc refer to the Quick Start Guide Device Installation Documentation Vaisala Devices are installed and configured for your network using vLog or HMT140 Utility software shipped with your Device To set up and configure your Devices refer to the specific Vaisala product User Guide for more information Overview The viewLinc system features triple redundant data retention ensuring that data is immune to power outages network interruptions and hum
78. c Data files C Users Public Documents Vaisala Vaisala Veriteq viewLinc Windows 2008 Program files Windows 7 Pro C Program Files x86 Vaisala Vaisala Veriteq viewLinc Data files C Users Public Documents Vaisala Vaisala Veriteq viewLinc Overview Platform Default File Storage Location Windows 2003 Program files C Program Files Vaisala Vaisala Veriteq viewLinc Data files C Documents and Settings All Users Documents Vaisala Vaisala Veriteq viewLinc Hardware Installation Options How you connect Veriteq Loggers HMT140 Wi Fi Loggers or 300 Series Transmitters to your PC is a very important administrative decision There are five methods and each requires certain hardware connections Method 1 vNet Device Configuration software Web interface How connected Ethernet e Connect Devices to the PC across an Ethernet network e PC and Devices can be separated by large distances within a facility e Requires installation of vNet drivers provided e Requires use of vNet Device Method 2 Digi Device Configuration software vLog How connected Ethernet e Connect Devices to the PC across an Ethernet network e PC and Devices can be separated by large distances within a facility e Requires installation of Digi driver software provided and Digi Device e Digi Device only required for Vaisala Veriteq Loggers Connecting Devices Method 3 USB Port Configuration software vLog How connected Vaisala
79. ccess to the view is provided with Full Permission by default Note To share this View with multiple Users who are not in the same Group you can either create a new Group and assign specific Users to the Group or complete steps 1 through 4 for each specific User Working with the Locations window All viewLinc Users have access to the Locations window however Locations that a User can view differ depending on the Locations the User or Group is permitted to view Permissions are assigned by the viewLinc Administrator see Controlling Access to viewLinc on page 38 As described in the viewLinc Desktop Orientation on page 65 the Locations window contains a navigation pane and four tabs with various options and control buttons to help you customize manage and display data Working with the Locations window Searching for Zones and Locations For some Users the list of Locations they can view is long and finding a specific Location may be time consuming Using the toolbar search field at the top of a navigation tree a User can conveniently target their search with a filter For example e To search for all Zones starting with the term Room use the fol lowing syntax Room e To include all Zones starting with the term Room and all Loca tions that start with the term Temp enter the search string as Room Temp Click the magnifying glass icon to activate the filter An x icon ap
80. cending order z Options _ Icon Zone viewLinc Vancouv C viewLinc Vancouy e viewLinc XBee 3 Click outside the list or press Esc to hide the options list Managing Locations amp Zones In general each Vaisala Device is set up to monitor a specific physical location however depending on your Device configuration you could use one Device to monitor multiple physical locations For example if your Device has more than one Channel Devices have up to five active data collection points using Location and Zone folders you can control how this information displays on the viewLinc desktop Note 300 Series Transmitters Output Quantities are displayed as Loca tions For example if you have a Device with two temperature Channels you might view these data points in the Locations navigation tree as ai Locations lt 8 Options P 42 Company ABC 3 3 Site A Storage 5 Temperature interior 5 Temperature exterior 4 0 Site B Monitoring N By identifying Locations in Zones you can also Ensure that reporting is consistent for a specific Zone regardless of the Logger used to monitor that data location Managing Locations amp Zones Swap a Device easily from one Zone to another perhaps when sending a Logger out for calibration Organizing Locations To organize your viewLinc screen and keep a closer eye on the Locations that matter to you organize your data into relevant Zones using the Locati
81. ces on page 27 e Comments Enter any specific comments you want to associate with this transfer such as its purpose and to whom Email notifications should go 4 Ensure correct mail server settings have been set See Choos ing System Preferences on page 27 5 Ln the Schedule area choose a transfer schedule interval and start date and time For example you could set up a data transfer every 7 days beginning 2013 11 21 at 11 55 PM It would look like this peen r Trae Properti Enable this transfer Denes mal nottcations to Period days Stat date 2013 11 2 Start tne 11 55 aM Pelan L Vented viewLnc 4 3 rencters Field 4 red 2 Field 3 Transferring Data 6 In the Destination area complete the fields e Destination Choose the destination directory for the saved data spl file do not use a mapped drive path e Sample directory paths could include c Device_files or lt machinename gt lt destination_dir gt We recommend you use a directory on the viewLinc Host Server for example c lt destination_dir gt Note During a data transfer you may be prompted to enter a valid username and password to save the file to a target dir ectory or shared directory You also need to ensure that the account which installed viewLinc that is which runs the viewLinc Enterprise Server service has sufficient per missions to write to the directory where you want the trans ferred data to go For more o
82. ct the corresponding check box to send an email when an alarm is acknowledged or when the condition no longer exists Templates To trigger a command on the viewLinc Server on the Notifications tab click Add and then select 7 Add Command Notification Complete the following fields Delay before running first notification command To specify a delay before the command runs enter a delay period in hours and or minutes HH MM Note If you have set the Delay Before Activating Alarm option on the General Parameters tab ensure the combined time delay does not interrupt your alarm notification require ments Run command text fields Enter DOS commands to run different commands when an alarm is triggered a notification is repeated an alarm is acknowledged or an alarm condition is no longer true For example C Program Files Veriteq Instru ments viewLinc python python m viewLinc scripts SwitchBbRelay lt number of com port where relay Device is attached gt Option as specified in script documentation See the script doc umentation in APPENDIX FAQs amp TROUBLESHOOTING on page 167 The example above shows a Python script specific to a Digital Relay I O Device Different parameters apply to different commands or scripts To add specific comments to the alarm notification click the Com ments tab Select a comment from the Preconfigured Comments drop down list if any are available or enter a new comment
83. cts your existing version and converts your data This is done transparently when you install viewLinc The data is treated as follows 1 New top level Zones are created based on the Zone structure you set up in the earlier version In addition a top level Zone called Unassigned is created for any unassigned Zones Locations are created for all active Channels The Location name is copied from the Channel s preferred description the assigned Alias or Device description depending on the system preference Duplicate Channels assigned to multiple Zones are ignored If the earlier version of viewLinc has restricted Users con figured viewLinc 4 3 Access Control permissions are applied according to the following procedure a All Users are assigned to the Group Everyone b The Group Everyone is assigned View permissions on the top level Zone without inheriting any permissions C Restricted Users If previously authorized access to a Zone have their historical permission level automatically assigned If previously authorized access to a Channel have their historical permission level automatically assigned d Users are assigned to Groups according to their historical permissions e Regular Users Automatically assigned access permission allowing them to acknowledge alarms f Operators Automatically assigned access permission allow ing them to configure Thresholds g Supervisors Automatically assigned access permis
84. deactivating the Rights and Access Control Permissions of Users individually Controlling Access to viewLinc To deactivate or reactivate a Group 1 From the viewLinc desktop choose Options System Con figuration G Groups Select the Group you wish to deactivate reactivate Select the Options box in the Groups window and select Deactiv ate Group To reactivate a Group select Options Show Deactivated Groups Follow steps 1 to 3 then select Reactivate Group Add a User Before you add Users to your system Determine whether you need to set up Group Determine which Rights you want to assign to the User To add a new viewLinc User and assign access rights 1 From the viewLinc desktop choose Options System Con figuration 2 Users To check that the User does not already exist perform a search on the User Name or Full Name e In the Search field at the top of the window enter the User Name or Full Name then click the Search icon magnifying glass e Click the x to clear the field and display the full list of Users On the Options menu select Z Add User In the User Properties window complete the following User Name and Full Name Enter the User name for login and a full name if required Email Mobile number and PIN Use these fields to include additional contact details for receiving reports alarm noti fication or acknowledgement Enter a mobile number which includes the
85. dow as an Event Log a text based listing of all system events occurring with the Devices on your system Note An Alarm Event is issued if there is a system time change To view Events 1 From the viewLinc desktop select Options Events The Event Log appears displaying a numbered list of events and if available comments on the Event in the Event Details area to the right of the event listing sorag 3 wanns 3 8 paea lt Report Status Valid Datat ema Message Category Ca Event Detaits Mengar November 11 201 Sensing emal ts eri pe Administrator brian matnews vatsaia com WewLine Server VAN VWLNC MOST faled to ser system Select an event on the left to see details here Monday Mowember 11 2 ter p saare xe Menday Mowember 11 2 a Sa r jo bns enra c rier hacer 1 tored mantages wees rated tom Me macesges cache vde eal ge Sarver VAN VMA H MOST taisa to tand mad to Brian maawe Gvamala caer estem Mangay Movember 11 201 Schedule Thesaheld Schacule Test it anabing Pran slamming on Top Shel Monday November 11 201 User eloise chan resumed alarming on Deves Logger A 12012458 on Host Monday November 11 201 User gigs chan paused alarming on Device Logger A 12012450 on Host heb2216 fer 1 hour for the following reason asmin Monday November 11 201 User eloise chan epdated a casos in the Locations tree san 2 To ensure the Events Log is intact review the comments listed in the Event Log Report Status area at t
86. e whenever necessary Working standards clocks are visible and almost everywhere and making a comparison calibration is easy If the time on the watch differs from the trusted reference we make an adjustment The measured data the time shown on the trusted reference the clock can be can be relied upon as a reference point Use the following procedure when you need to update calibration values for your Device if it was calibrated by the Vaisala Calibration Services team or you are performing an onsite calibration Removing Devices Note Only the calibration properties of HMT140 Wi Fi Data Log gers with RTD voltage or mA channels can be edited in viewLinc Refer to the HMP110 User s Guide for inform ation about calibrating HMP110 Humidity Temperature probes To edit calibration properties 1 Make sure a Device which supports calibration properties is selected Ensure the initial calibration values have been downloaded from the Device to viewLinc automatically discovered On the viewLinc desktop choose Options System Con figuration Locations Manager and then use the Devices tree to select a Channel to edit On the Options Channel menu select 7 Edit Channel or use the right click menu In the Edit Channel Properties window edit the calibration properties for Calibration Scale and Calibration Offset provided by Vaisala or collected from your onsite calibration testing Click OK When the ca
87. e Alarm is occurring can acknowledge alarms for information about User Rights and Access Control permissions see Controlling Access to viewLinc on page 38 An acknowledgement indicates to the viewLinc system that the alarm condition is recognized Whatever steps are taken to correct the issue is stored as Acknowledgement information such as the action taken and any comments and is tracked in the Event Log If your system requires alarm acknowledgement alarm notifications must be acknowledged An alarm notification message can be configured to be sent continuously by the viewLinc server until it is acknowledged Ways to Acknowledge Alarms There are four ways to acknowledge alarms e In the viewLinc Locations window on the Location Alarms tab for Location specific alarms e In the viewLinc Alarms window displays all active alarms on viewLinc network to which the User has assigned access per missions e Ona Pop up Trend graph e Onan Email or SMS on your mobile device see also Acknow ledge Alarms with viewLinc Mobile on page 164 Viewing and Acknowledging Alarms To acknowledge alarms from the Location Alarms tab 1 With the Locations window open select a Location or Zone in the Locations tree Click the Location Alarms tab select the active alarm then right f Acknowledge click to select The Acknowledge Alarm window appears Acknowledge Alarm x Action Taken Preconfigured comments
88. e User Access Control permission with multiple User and Group level permissions defaults to the highest setting For example If you assign a User View permission to a Location but one of the Groups that the User belongs to has Full Control for the Controlling Access to viewLinc same Location the User would have Full Control to the top level Location System Note Use the Access Control Inspector tool to quickly determ ine which Users or Groups have access to your Zones and Locations The Hide permission overrides all other Access Control per missions It is available to help you handle exceptional cases such as when you want to give a Group Full Control to a Loca tion but want to Hide the Location from a specific User in that Group Access Control Inspector For large organizations with multiple Zones or Locations and specific access control requirements the Access Control Inspector provides you with a quick way to view and modify the currently applied permissions Note You require Manage Locations Right to use the Access Con trol Inspector To open the Access Control Inspector 1 From the viewLinc desktop select Options System Con figuration Locations Manager In the Location Properties pane select the Access Control tab then choose Options amp Access Control Inspector In the Available Groups Users column select a Group or User Assigned Zones Locations and the permission level appear in t
89. e collected data to the Enter prise server for processing and storage System Components The Vaisala Veriteq CMS is comprised of both software and hardware components e Software Device drivers if required to connect your Devices to a network vLog and or HMT140 Utility to configure your Devices and viewLinc for data monitoring Note The software shipped with your Device allows you to set sample timing maintain audit trail and clear history viewLinc then allows you to monitor and manage the data transferred or transmitted from the Devices e Hardware Veriteq Loggers HMT140 Wi Fi Loggers or 300 Series Transmitters one or more PCs with a supported Inter net browser and depending on how you connect the Devices to your PC various cables Vaisala Veriteq vNet or Digi net work Devices Overview viewLinc System Requirements Before you install and set up Vaisala Veriteq viewLinc 4 3 you will need One or more Vaisala Veriteq Loggers Vaisala Wi Fi Data Loggers HMT140 or 300 Series Transmitters A PC will be referred to in the rest of this document as the viewLinc Server optional Additional PCs if you plan to manage Devices at multiple locations will be referred to in the rest of this document as a Host PC optional Remote Display terminals if you plan to provide addi tional monitoring opportunities in locations without PCs Vaisala cables for connecting Loggers and setting up wireless Trans mitter
90. e eee 105 Setting Up Device and Host Alarms 2 2 0 0 105 Communication Alarms cece ecee eee 105 Device Alarms 2 2 2 2 a cece e cece a 108 Calibrating Devices 00002 c cece eee ee 109 Removing Devices 0 22 e eee ee eee eee eee 110 Deactivating Reactivating a Location L 112 Swapping a Device L 202s 112 Permanently Delete a Location or Zone 114 CHAPTER 5 MONITORING ALARMS 117 About Alarms nessi Z odode cake sans Aaa TER obese eR RRS Se 117 Types of Alarms aea a Toaz R eee cee cee ee eee ees 118 Threshold Alarms 2 2 2 e cece eee e cee ee ec eeceeeee 118 Communication Alarms cece eee 118 Event Validation Alarms eee e eee 118 Device Configuration Alarms 119 Device Status Alarms _ 2 202 22202 cece 2 eee ee cee 2 119 System Alarms 2222 212 5 secede ves E o hak A AESA 120 What Happens When an Alarm is Triggered 120 Viewing and Acknowledging Alarms 121 Refreshing the Alarms Window 121 Receiving and Acknowledging Alarms 2 2 2 22 122 Ways to Acknowledge Alarms 122 Pausing Alarms 0 0 0 022 e cece cece cece ee eee 126 Managing Alarms View 2 22 22222 22 eee eee eee 127 Alarm Reporting 0 0 00 0222 e eee cece cee eee cee eee 128 CHAPTE
91. e viewLinc is installed and must be set up as a User in viewLinc see Controlling Access to viewLinc on page 38 To install viewLinc on the Enterprise Server PC new install 1 a bw Nh a On your viewLinc Server PC insert the viewLinc CD and run viewLincSetup exe Select the installation language then click OK To start the Setup Wizard click Next Review and accept the License Agreement then click Next Choose a destination for the viewLinc program files then click Next Choose a destination for data files then click Next Select Enterprise Server from the Select Components win dow and click Next Enter the installation key purchased from Vaisala then click Next Select Non secure Secure server SSL or Both depending on your company s security policies 10 Review the install options and click Install 11 Click Finish once the application is finished installing Note You must reboot the server for the viewLinc services to start running To install viewLinc on an Enterprise Server PC upgrade from 3 5 1 or higher 1 2 3 On your viewLinc Server PC insert the viewLinc CD and run viewLincSetup exe Select the installation language then click OK To start the Setup Wizard click Next oa Installing viewLinc Review and accept the License Agreement then click Next Enter the installation key purchased from Vaisala then click Next Choose your Import settings Note If
92. ed in an Alarm Template see Threshold Templates on page 58 For example if you set up a Communication Alarm Alarm Template with a notification requirement to send an Email to a specific User when it is triggered the preconfigured or custom comment assigned to the Communication Alarm template appears in the Email notification Note Preconfigured comments can also be used in the Event Log to provide more information in reports See Adding Com ments to Events on page 133 To create a preconfigured comment 1 From the viewLinc desktop choose Options System Con figuration gt Comments select Options Add Comment 2 In the box that contains the text New comment enter your comment and press Enter The new comment is saved auto matically To delete preconfigured comments 1 From the viewLinc desktop choose Options System Con figuration Comments highlight the comment to delete 2 Click Options ZZ Delete System Maintenance To use preconfigured comments in an alarm template 1 3 From the viewLinc desktop choose Options System Con figuration Templates amp Alarm Templates highlight a tem plate then click the Comments tab On the Comments tab select a comment from the Preconfigured Comments drop down list Your preconfigured comments appear in the Comments field allowing you to make additional changes to the text if required Alternatively enter your
93. ed reports are available for 12 hours to ensure that any reports auto generated during off peak hours remain available in regular work hours Reviewing Report Progress Each time you generate a report the Reports Progress window displays automatically Note that if the Reports Progress window is already open it remains hidden behind the currently active window to open the Reports Progress window click the taskbar mrem inn To open the Reports Progress window K Choose Options 4 Reports Progress or click the Reports Pro gress icon on your viewLinc desktop t Creating New Reports There are two ways to create new Alarm Location History or System reports create a new report using the Reports window parameters tabs or create a copy of an existing report cloned report Creating an Alarm Report To create a new Alarm report 1 Inthe Reports window select Options New Alarm Report 2 Enter the name of the new report 3 Complete the General tab Creating New Reports e Report Owner Select a User or Group you want to have access to modify or generate this report s Range Type Specify the period you want the report to include using the default option Most Recent Events or a specific date range If you choose a fixed date range from the Range Type box calendars will appear to indicate from to dates This option is available for Alarm and Location History reports Duration Specify the time period you want
94. efresh 5 Click Options Export to Excel A file download window opens prompting you to open or save the events tsv file in Microsoft Excel format REPORTING Using the historical data collected by Vaisala Devices you can automatically create graphs and reports to analyze changes in data over a specific period of time or compare conditions recorded by different Devices Historical data from Vaisala Veriteq Loggers can also be transferred to a local directory on a set schedule Once transferred data can be exported or printed depending on your reporting needs This chapter reviews e Types of Reports e Generating and Printing Reports e Creating New Reports e Deactivating and Deleting Reports On Demand Reports e Transferring Data Types of Reports viewLinc provides a set of default reports to help you easily view data trends or alarm statistics No specific Rights are required to generate default or custom reports any User can generate a report for a Location to which they have access permission Administrators or Users with the Manage Reports Right can also create custom reports Generating and Printing Reports Default viewLinc Reports The standard reports available in viewLinc are Alarm reports provide an overview of alarm events over a period of time events related to every alarm are grouped together and presented in a readable form e wt Location History reports provide a detailed history of Loc
95. emplate and then set the threshold condition as in steps 4 to 6 3 To create a new template click Options Add Single Threshold Template or use the right click menu Double click anywhere in the title to change it 4 Set the Threshold conditions Unis Selected Type Vawe Category Aarm Template 7 High 25 00 Waming Defaut Threshold Alan Deadband in C 0 s Units Select the Channel s measurement units e Deadband Specify the measurement range you want viewLinc to ignore this range accommodates minor fluc tuations which you do not want to trigger an alarm e Type Identify the threshold as a High limit High or HighHigh or Low limit Low or LowLow or indicate the rate of change in units ROC Units Rate of change measures the amount of variation within one 1 minute For example you may want to know how quickly the temperature in a refri gerator rises when the refrigerator door is opened Templates e Value Enter the threshold limit e Category For reporting purposes specify whether a Warning message or an Alarm notification is issued when threshold condition is met s Alarm Template Choose an existing Alarm Template you want assigned to the Threshold Template the Alarm Template defines how the Threshold Alarm displays and who is notified when a Threshold is reached Choose Private to create custom Alarm settings you want applied to a single Location to which you have been granted Access Control perm
96. ent Device Man ager b Under the Multiport serial adaptor category in Device Manager you should see an entry for the Device with the address you con figured If you don t see the Device try connecting another working Device or reinstall the Device If the light on the cable is not working properly open vLog and determine if the cable can communicate with the Vaisala Veriteq Device If there is a problem with the Device communicating with the vLog graphing application it is likely the Device or Device cable is not functioning properly Try connecting the Device to a new vNet Troubleshooting Tips or Digi networking Device or to a computer using USB and see if you can connect to it from vLog Managing Data and Devices Q I m in viewLinc and trying to transfer Device data files to a network location but it isn t working What do do A First ensure you are using the full network path to the network directory for example ComputerName etc not a mapped drive letter Also ensure that the account that s running viewLinc has write permissions to the folder where you re attempting to transfer the Device files The account that s running viewLinc was set during installation See information on installing viewLinc in Chapter 1 of this guide or online help Q If wish to back up the files associated with viewLinc what are their locations and file sizes A viewLinc configuration text files lt installdir gt config sma
97. equire viewLinc technical support your Vaisala Technical Support representative may ask you to change the Technical support log setting temporarily to better understand the issue you may be encountering Session Expiry Time Use the Users must confirm their identify field to choose a session expiry time after which a User must reconfirm their identity by reentering their password This prevents non authorized Users from making changes to viewLinc This setting is applied universally to all viewLinc Users and Administrators You can choose to set this expiry time as Never Always User is required to enter password before making any change to the system or intervals of 1 5 10 15 30 or 60 minutes after logging in or reconfirming their password To set the session expiry 1 On the viewLinc desktop choose Options System Configuration Preferences Choosing System Preferences 2 On the General tab select the Users must confirm their iden tity row then click in the Value column to choose an expiry time 3 Save your changes Options Save viewLinc Aware Service Choose whether to enable or disable the viewLinc Aware Service This service automatically permits viewLinc to search for and communicate with vNet Devices on your network or subnet Note Only one viewLinc Server per subnet can have this option enabled To enable disable viewLinc Aware Service 1 On the viewLinc desktop choose Options System Con fi
98. er or Group name e Permission Select an option from the list For per mission descriptions see Access Control Permissions on page 40 Inheritable Select this option if you want the User or Group to view all subfolders for a Zone Location Note You can assign access to subfolders on an individual basis 6 Click H Save The new permission appears in the Access Control list Name column and access to the Location is assigned accordingly To see current permissions for other Zones select a Zone or Location in the Locations tree and the Access Control list updates automatically Setting Up Location Thresholds You can configure one or more Thresholds for each Location and the Alarm settings to activate if a Threshold is reached Threshold settings can be applied with or without template but a Threshold template makes it easy to apply similar parameters to several Locations To create a single or multi threshold template see Threshold Templates on page 58 To set a threshold for a specific Location 1 From the viewLinc desktop choose Options System Con figuration Locations Manager then select the Location or Editing Location Properties Locations you want to set the threshold alarm for Note To select multiple Locations at one time hold down the Ctrl key while you select each Location To select a group of Loca tions in a list hold down the Shift key and select the first and last Locations T
99. es supported in viewLinc 4 3 are English EN Chinese Simplified ZH French FR German DE Japanese JA Swedish SV Mexican Spanish SP Brazilian Portuguese PT To specify Languages available to Users 1 On the viewLinc desktop choose Options System Con figuration Preferences On the Languages tab select the language s you want avail able when Users log in Save your changes Options Save Discovering Devices Discovering Devices When new VNet Devices Loggers and Transmitters they are all referred to as Devices are connected to your network most model types are automatically identified by viewLinc however if a Device does not display in the Devices navigation pane in the Locations window you can run the viewLinc Discover Devices function to look for a missing Device Note viewLinc does not recognize 300 Series Transmitters with the Discover Devices function Add Transmitters manually if they are not detected by viewLinc automatically see Adding Devices Manually It is also easy to add more Host machines as your monitoring network grows see Adding Hosts on page 37 To discover recently attached Vaisala Veriteq Devices 1 From the viewLinc desktop choose Options System Con figuration Locations Manager 2 Ln the center Devices pane select the Host machine to which the Device is connected then right click and select Discover Devices or on the Device tab Opti
100. ewLinc See Editing Device and Channel Properties on page 99 Installing viewLinc Now you are ready to make Device monitoring alarming and reporting activities available across your network There are two options available to you Install viewLinc software on a network server install option Enterprise Server This installation method allows the viewLinc server PC to monitor and administer all Devices connected to it wired and wireless If you are monitoring less than 20 Devices you may decide that you only require one installation of viewLinc how ever if you want additional control and network stability or have a medium or large installation it is recommended that you connect some of your Devices to a Host PC Install viewLinc software on a Host PC install option Device Host Setting up viewLinc on additional dedicated PCs allows auto matic communication with the viewLinc Server while offering pro tection from bandwidth and network communication issues and greater flexibility when managing Device configuration Refer to the Host and Server requirements for different installation sizes to determine which option is best for your needs see viewLinc System Requirements on page 7 Installing viewLinc Note All Users can access viewLinc from their own PC or mobile Device without having to install the software however their PC must be running a supported Internet browser they require the IP address wher
101. ewlinc boulder companyemail com Depending on which template you use the default Email and or SMS message displays with a standard format Here is an example default Threshold Alarm Subject Ticket viewLinc Description of condition and Location Zone Body There has been a Threshold alarm on data at Location Zone Event Details Device information To acknowledge an Email send a Reply message which includes the default Subject line with Ticket number and enter your PIN in the Body of the message Note Sending a Reply without content in the Body area or the ticket number in the subject line does not acknowledge the alarm Subject RE Ticket viewLinc Description of condition and Location Zone Body PIN Pausing Alarms 4 To acknowledge an SMS message send a reply message which includes Ticket PIN H Pausing Alarms To avoid receiving unnecessary alarm notifications you may want to pause alarming on one or more Devices or a Host requires Manage Devices Right and Configure Alarms Permission for the Location This feature is useful if you need to move several Devices which trigger communication alarms or if a certain known situation may result in conditions exceeding set thresholds which trigger Threshold alarms You can pause Threshold alarms for a specific Location or a Zone or pause all alarm conditions for all Channels on a Device or all Devices connected t
102. fied on the Email Noti fication Settings window To restart a viewLinc Logger service on a Host machine 1 From the viewLinc desktop choose Options System Con figuration Locations Manager In the Devices tree select a Host In the Device Properties pane select the Host Details tab Click Options Restart Host Service A system wide message alerts all logged in Users that viewLinc is about to restart VIEWING DATA In viewLinc each data collection point Device Channel is mapped and identified as a Location These data collection points are viewable in the viewLinc Locations window For organizations with several Devices in multiple locations offices laboratories warehouses you may want to create Zone and sub Zone folders to help you easily identify the areas where data is collected This chapter provides you with information about e viewLinc Desktop Orientation e Managing Locations amp Zones e Editing Location Properties e Building Dashboards Setting Up User specific Views e Working with the Locations window viewLinc Desktop Orientation When you first log in to viewLinc the Locations window appears automatically All Users can view this window and access the window elements and tabs In the left Locations pane Users view a list of the Locations and Zones that they have been authorized to view set up by the Administrator This navigation pane can be expanded or collapsed to reduce visua
103. fields Viewing Devices and Hosts For Vaisala Veriteq Loggers you can specify Description Enter a short Device description maximum 16 characters for Vaisala Veriteq Devices only viewLinc allows you to edit a Vaisala Veriteq Device description maximum 16 alpha numeric characters stored within the Device as well as its alias maximum 64 alpha numeric characters not stored within the Device You can only edit a 300 Series Transmitter alias in viewLinc Alias Enter a more descriptive Device description if needed maximum 64 characters The Alias is used instead of a Description if the option is set up in system settings see Device and Channel Aliases on page 28 For 300 Series Transmitters you can also specify Alias A more descriptive Device description if needed Timeout Specify the number of seconds to wait for data before canceling a transmission Disconnect After Scan Choose whether you want the Device to disconnect automatically after scanning Sample Rate The frequency that data samples are saved to the Transmitter Edit Device Properties x Property Value Host hel 2216 Device Class 300 Series Transmitter Description HMT330 J0910115 Alias Anne s office Timeout Seconds 30 Disconnect After Scan Yes Connection Type Network ip_address 192 168 0 11 ip_port 23 Sample Rate 90 Seconds OK Cancel Viewing Devices and Hosts For HMT140 Wi Fi Data Loggers you can also specify Timeout Number of Sec
104. for future reference To share a View with other Users or Groups you require Manage Views Right To view a single Location s data trend in a graph format you may find it quicker to view the Location in a Pop up Trend window Trend Tab Functions Use the Trend tab Options menu to Refresh Reload data from server Clear Clear all Channels from the trend Save as View Displays a window to save the current trend as a View This function requires Manage Views right Save as Report Displays a window to save the current trend as a single page Location History Report Include Realtime Samples When checked this option includes real time samples along with the logged data Show Data Markers When checked this option adds small mark ers on the trend graph indicating exactly where the readings took place Working with the Locations window Note If you don t have permission to perform a function you need speak to your administrator To create a new trend 1 You can continue to build upon and modify your Trend at any time by simply dragging more Locations onto the graph and saving again In the Locations window navigate the Locations tree to find a Location you would like to graph as a trend Drag and drop one or several Locations maximum 16 from the Locations tree onto the graph pane on the right F Locations Options gt D Table View Dashboard Location Alarms 2 Locations Options lt
105. ghts 39 deactivating 47 passwords 47 reactivating 47 searching for 45 security levels 22 setting timeout period 31 setting up access to a Location 79 setting up viewLinc access 38 views 86 using color for reports 143 Locations window 88 N Vaisala Veriteq Devices adding manually 35 Validation alarms 118 values MKT activation energy 29 Threshold Alarm ROC 59 Threshold Alarm 60 variables macros using in Email or SMS tem plates 62 Veriteq Loggers setting up 11 viewing active alarms 96 COM ports 179 device properties 98 event comments 134 event logs 132 pop up trends 94 163 trends navigation 92 viewing device properties 98 viewLinc Access Control 38 backing up 177 browsers supported by 8 components 6 connecting Devices 11 default application folder 9 desktop orientation 65 Index Device Host about 6 end user PC requirements 9 Enterprise Server about 6 features 1 installation with Digi devices 14 with serial ports 17 22 with USB 11 16 with vNet Devices 12 installation options 10 installing 22 wireless Devices 11 installing Devices with serial ports 11 logging in 22 Mobile about 161 acknowledging alarms 164 logging in 161 mobile display 157 Mobile display 162 remote display 157 remots host requirements 7 restarting 64 Rights 38 security options 31 server requirements 7 services 6 setting up Devices 11 setting up Groups 42 SMTP 51 supported Internet browsers 1 supported transmitters 167 syste
106. guration Preferences 2 On the General tab select the viewLinc Aware Service row then click in the Value column to enable or disable the service 3 Save your changes Options Save To learn more about how to set up vNet Devices with viewLinc refer to the vNet PoE Device User Guide Unit Descriptions For each Device you monitor the information tracked on the Channel is preset However if you want the information displayed differently onscreen use the Unit Preferences screen to make your changes For example if your Channel tracks MilliAmps you could change the display text to read mA To specify unit descriptions 1 On the viewLinc desktop choose Options System Con figuration Preferences Choosing System Preferences E Preferences 2 0x Options lt General Units Languages Name Device Units Display Text Max Celsius TDC DEGC C C 1000 Fahrenheit DEGF TDF F E 1832 Relative Humidity RH RH 100 Boolean BOOL Bool 1 Volts v v 10 MilliAmps MA mA 10000 Grams per Milliliter GML g mL 100000 Grains of Moisture per Cu GRIFTL grii 100000 v Grams per Kilogram GIKG g kg 1000 lt gt Select the Units tab The list displays all standard Device Channel unit types but some of your Devices may be preconfigured with cus tom unit descriptions To add custom Device units to this table ensure viewLinc can recog nize the unit type and assign correct threshold settings Inthe Name column identify
107. h 802 3af Power over Ethernet PoE Optional Digi Device is 9 30VDC powered AC adapter included Requires transmitter configured with DBo serial cable Requires DBg serial cable connection between Digi Device and Transmitter Single Port Digi Device 802 11b g WIFT Allows single PTU300 HMT330 DMT340 or MMT330 Device to connect to the viewLinc host computer via standard 802 11b g wireless networks Requires installation of Digi Device drivers included and configuration of virtual COM ports on viewLinc host computer Requires transmitter configured with DB serial cable Digi Device is 9 30VDC powered AC adapter included Multi port Digi Device 802 11b g WIFI Allows multiple PTU300 HMT330 DMT340 or MMT330 Devices to be connect to the viewLinc host server via standard 802 11b g wireless networks Requires installation of Digi Device drivers included and configuration of virtual COM ports on viewLinc host computer Allows for multiple dataloggers to connect to the host server through common 802 11b g wireless networks Requires transmitter Setting Up Devices configured with DB serial cable Digi Device is 9 30VDC powered AC adapter included Note PTU300 can only support WLAN 1 and LAN 1 modules when no datalogger modules are installed Q How do I enable or disable HTTPS A Set the https_port to o in the viewlinc cfg file or select the Port during installation To enable after installation set required Port usual
108. hboard image This does not change the reading only the way the Location appears on your desktop You can double click a data point to display the Pop up Trend Alternatively you can right click on the Location and select Pop up Trend To view the Location properties right click and select Prop erties You require Manage Locations Right to add Dashboard images Adding a Dashboard Image To create a new Dashboard image 1 a fw Nh From the viewLinc desktop choose Options System Con figuration 7 Locations Manager Select a Location from the Locations tree On the Location Properties pane select the Dashboard tab Click Options Upload Image Enter the file location or use the Browse button to navigate to the image you wish to use then click OK Note The Options button turns red to indicate that the current dashboard is being edited If it is necessary to resize the appears around the image allowing you to adjust the size in a window Building Dashboards Adding Zone and or Location Data Items To add Zones or Locations to the Dashboard 1 From the viewLinc desktop choose Options System Con figuration Locations Manager Select a Location from the Locations tree On the Location Properties pane select the Dashboard tab Select the Location or Zone you would like to add to your Dashboard image then drag and drop from the Locations tree to the image Note It is only possible to place
109. he viewLinc Aware Service Customize measurement units Change device defined unit measurement descriptions to more user friendly terms For example a relative humidity Channel could display on screen as RH or a temperature Channel could read Celsius Create Email and SMS templates Specify whether you want to send an SMS or Email notification for an alarm and specify the contents of the message Quickly identify Access to Locations With the Access Con trol Inspector function you now have an easy way to determ ine which Users or Groups have View or higher Access to Locations and Zones What s New Easily restart viewLinc Any Admin Group User can restart the viewLinc service if needed A system notification is sent to all Admin Group members Comprehensive Reporting Generate complete system reports Easily review your overall sys tem details such as a list of all Users Groups Access Rights sys tem wide or Location specific data reports Instantly distribute On Demand reports Generate and email reports all in one step Reduce long report lists Distribute report management tasks by assigning ownership of a report to specific Users or Groups Add more report details viewLinc 4 3 reporting capabilities now include custom options specify minimum and maximum excur sions add comments and or signatures to reports generate sep arate system and threshold alarm reports Flexible Alarm and Threshold Templates Include
110. he Group Name and Description fields You may want to use the Description field to indicate the Rights that will be assigned to the Group or the primary job function of the Group such as Threshold Monitoring To define Group Rights click the plus sign on the lower bar labeled Rights then click Add Right If no Rights are assigned these Users are automatically only able to view Events in the Events window Choose from the following options see page 39 for a complete description of each Right e Manage Alarm Templates e Manage Comments e Manage Devices Controlling Access to viewLinc e Manage Events Manage Locations e Manage Reports e Manage System Manage Threshold Templates Manage Views 6 Click OK to add the Right to the Group Properties list then click Add Right Group Properties Name Description Right Selector x Select Right Manage Alarm Templates a r Manage Devices Manage Locations Manage Reports Manage System l v Manage Comments l E Manage Threshold Templates I Manane Views OK Cancel Members 7 To assign Users to this Group expand the Members view then click Add User 8 Select the Users you want to include in this Group then click OK The members of the selected Groups and their group rights now appear in the Member section Deactivate Reactivate a Group With Groups functionality you may find it useful to deactivate a Group rather than
111. he Locations Properties pane updates automatically 2 Select the Thresholds tab click Options Create X Threshold where X represents the unit reading measured at this Location or group of Locations such as C or RH or mA M pete lt Tachad Settings for Prreate Erased edog Template Prate iver sora Type vaise Category gem Trepas 3 On the Edit Threshold screen select a template in the Threshold Template column check the selection box or create specific alarm settings on the General Parameters Notifications and Comments tabs following steps 3 through 8 in Threshold Templates on page 58 4 Click Options Save or if you are editing an HMT140 Wi Fi Data Logger choose Options Save and update device alarm To edit a threshold When a Location Threshold or Threshold template is modified all associated active alarms are acknowledged and terminated automatically viewLinc applies the new Threshold settings once the next data scan completes 1 From the viewLinc desktop choose Options System Con figuration Locations Manager and select a Location Editing Location Properties On the Location Properties pane select the Thresholds tab Location Properties Properties Devices Access Control Thresholds ent Refresh Sue Template El Show Deactivated tems 0000mA Custom include Sub Zones 1 7 Edit Threshold fY Deactivate Threshold oj Select Options Edit Thre
112. he Locations panel To filter the Available Groups Users list choose a selection from the Options menu All Groups Users Creating Groups and Adding Users Groups functionality allows the viewLinc Administrator to assign Rights to multiple Users at one time This is a quick method of Controlling Access to viewLinc configuring access rights for multiple Users and permits the addition of individual User rights as needed Even if you have less than 10 Users in your viewLinc system defining tasks by Group is recommended Once a Group is set up the Rights assigned to the Group define which areas of viewLinc the Users in the Group can access By default there are two default Groups available when you first install viewLinc with default Rights preassigned Admin A User set up as the Administrator is automatically assigned to the default Admin Group This User and anyone else assigned to the Admin Group has the Right to access all windows perform any function within viewLinc and manage any Location Everyone All non admin Users are automatically assigned to the second default Group Everyone This Group has the Right to access the Locations and Events windows but have not been assigned Access Control to perform any functions or manage any Locations Create a Group To create a Group 1 From the viewLinc desktop select Options System Con figuration G Groups On the Options menu select Add Group Complete t
113. he folder Setting Up Devices Q How do configure a firewall for viewLinc A viewLinc will have exceptions added in the Domain and Private networks Exceptions will not be added to Public networks If this is required they must be added manually Please contact Vaisala Technical Support if you require assistance Setting Up Devices Q My network uses a combination of Vaisala Veriteq Devices 300 Series and HMT140 Wi Fi Data Loggers How can l add them quickly A To add multiple Transmitters or a combination of Devices and Transmitters at one time create a txt definitions file with one Device or Transmitter defined per line Add fields to identify the Device class and Device properties separating each field with a tab To set vcom type Devices Vaisala Veriteq Devices define the COM Port number to which your Device is connected For example vcom com _port 101 vcom com _port 102 vcom com _port 103 To set HMT330 type Devices 300 Series Transmitters define the following e sample rate the internal sample rate of the Device timeout the timeout for communication events connection the type of connection COM Port or TCP e com_port a COM Port number to which your Device is con nected values for COM Port connections are user defined e serialno the serial number of your Device e udp_port UDP Port number i e for HMT140 Devices e ip_port the TCP Port values for TCP connections ip_ address
114. he top of the screen Additional details may be available when you click the expand icon 3 To view Events during a specific period use the calendar fields at the top of the window to enter a date using format YYYY MM DD HH MM or use the calendar button to specify a date range 4 To view specific types of Events use the Filters box list in the upper right corner Select or deselect different event types Alarm Admin Transfer and System Events Viewing Events IE ZTE S Fiters E Alarm Event Types b Gad 8 e Locations F Transfer gs Users keta l B Syetan G Groups Alarm turned off Communications Ear all fiters for Device 10001108 04122204 on Host gift Unable to allocate COM port because it is unavailable Host gift Cause Device 10001108 04122204 You can also filter the list to view Events acknowledged by specific Users or Groups or Events occurring at a specific Location Click outside the Filters dropdown and the list refreshes auto matically or click Options Refresh to refresh the list manually Adding Comments to Events You may want to add comments to an Event Log perhaps to outline why an event occurred or what was done in response to an event or problem Comments added to an Event Log can be used to provide additional notes about a specific Event such as an Administrator providing clarification about a change affecting a specific Group of Users or a Location To add
115. he viewLinc Server computer is attached to your net work You only need to install a driver once on each machine to which Devices are connected Connecting Devices Method 4 Using Serial Port You can also connect Devices to PCs using a Serial Port The configuration using a Serial Port is very similar to using USB refer to the diagram shown in Method 3 Using USB Port Hardware Connect 1 Connect your Device to a Vaisala Veriteq Serial Port cable 2 Connect the Serial Port cable to your viewLinc Server or Host ensure this computer is attached to your network Repeat these steps for all Devices Method 5 Wireless Devices To set up a wireless connection for HMT140 Devices first connect each Device to your computer with the HMT140 Configuration Cable and configuration software HMT140 Utility For complete instructions refer to the HMT140 Wi Fi Data Logger User s Guide Hardware Set Up HMT140 1 Ensure the HMT140 Configuration Cable is disconnected from your PC Open the HMT140 case to ensure the power switch on the Device is in the OFF position 3 Install three 3 6V lithium batteries and turn power switch ON Setup process completes in 5 seconds Note Use only part 236318SP Vaisala 3 6V Lithium Thionyl Chloride batteries Software Install Connectivity Software 1 With the HMT140 Device case removed and the Device turned ON connect the USB connector on the HMT140 Configuration Cable to your PC 2
116. hreshold Alarms Communication issues Communication Alarms e Possible problems with data collection Event Validation Alarms e Interruptions in tracking data history Device Configuration Alarms e Issues with device validation or calibration reminders Device Status Alarms e System configuration warnings System Alarms Using viewLinc you can customize the information that is issued for Threshold Communication and Device alarms using default or custom Email amp SMS Templates and specify when and how Users should be About Alarms notified of alarms using default or custom Alarm Templates and Threshold Templates All alarm events are recorded in the Event Log Types of Alarms Most viewLinc Alarms are issued automatically It is up to you to set condition limits and decide how you want to view be notified of and acknowledge different types of alarms Threshold Alarms Threshold Alarms notify Users when conditions such as temperature and relative humidity are outside acceptable limits When conditions exceed these limits preconfigured by an Administrator a Threshold Alarm is triggered You can configure single or multi level threshold alarm settings for each Location Communication Alarms Communication Alarms automatically notify Users when communication between a Host or viewLinc Server PC and its supported Devices is interrupted Example conditions which might prompt a Communication Alarm are s
117. ial Port 02 cc cee cceeeccceeeccccececees 17 Method 5 Wireless Devices 0 000 cece cece eee cece ee eee ee eee 17 Configuring Devices 000022 e eee cee cee cee eee eee eee 18 Installing viewLinc 0022 c eee cece cee eee eee cee eens 19 Logging into viewLinc 2 2222 e eee eee eee 22 Setup Road Map 2 00 22 cece cece cece cece ccccecceccecceceees 24 Optional Setup Tasks oll e cee eee eee cece ee eee 24 Getting Help a e eta eek te te Sol ek soe plies le 24 CHAPTER 2 SYSTEM SETTINGS eee eee 27 Choosing System Preferences 27 Device and Channel Aliases eee eee 28 Comments e outta Uke aa ce ee ed Cua eau he 29 MKT Activation Energy ccc cece eee cece cece cece eee 29 Temperature Measurement Units L 30 Remote Acknowledgement eee ee eee eee cece 30 Security Key 4 te ie tah NA cut a te ued Ed 31 Technical Support Rc cal ee oes sede cake oe 31 Session Expiry Time 0002 c eee cee eee eee eee eee 31 viewLinc Aware Service 200 e eee eee eee cece cece 32 Winit Descriptions 22 24 02 s he ec So eed als 32 Enabling Scheduling Functionality 33 Setting Language Option 00 00 0020 c eee eee eee eee ee 34 Discovering Devices 002 2 e cece eee eee ee eee ee 35 Adding OSHS ick ee Be ae ok Eng Oe Bat Dak ee an 37 Controlling Access to viewLinc _ 2 2222 2222 38 ASSIGNING RIGS wince iets Seed ee eee e
118. ice was swapped this event is listed in the report summary Removing Devices To swap a Device Note Only a Device with the same settings may be swapped 1 To check if you have any existing Devices connected to the network that could be used for the swap go to Locations Manager Devices Options Right click on the Device you want to swap then select Swap This Device With If no Devices appear in the Swap Device Selector win dow use vLog to find a Device with the same settings Note Each Vaisala Veriteq Device must be reviewed separately using vLog and the COM Port to which they are connected must be selected The following settings must be present e COM port IP address Device is on the same COM Port attached to the same cable If you are swapping a 300 Series Transmitter connected as a network Device ensure the new transmitter has the same IP address Name Device is not retired or deactivated e Status Device is not in active alarm mode e Sample Interval Devices have the same sample interval e Channels Devices have the same channels enabled and be using the same units of measure for each matching channel e Audit Trail Vaisala Veriteq Devices are not linked to a vLog Audit Trail In Locations Manager navigate the Devices pane to select the Device you want to swap Right click and select i Pause Device Alarming In the Pause Device Alarming window you can add a comment or select a preconfigured c
119. iewLinc service To set up SSL Security viewLinc is installed with a default Security Key The default Security Key is for testing and initial validation only it is not to be used on a live system Before using viewLinc the default Security Key must be replaced with either a self signed key or a key signed by a Certificate Authority CA The examples here use the Open source tool OpenSSL to generate Security Key files It must be downloaded and installed if it is not already available Check with your IT department first http www slproweb com products Win32OpenSSL html 1 Locate the Certificate and Security Key files in the following folders e lt datadirectory gt config keys viewlinc key e lt datadirectory gt config keys viewlinc crt Note These files should be left as they are they may be replaced during upgrades Do not replace them with similarly named files The names of the files that viewLinc will load at startup are found in the viewlinc cfg configuration file lt datadirectory gt config viewlinc cfg web privatekeyfile viewlinc key certificatefile viewlinc crt When you have created your own files the entries in viewlinc cfg must be modified To create a Security Key and self signed certificate The Security Key names should use the domain name of the server convention If the URL to access the server is https viewlinc bigpharma com then the filenames should be e viewlinc bigpharma
120. ility Thresholds Allows you to view and add Thresholds less than or greater than values for associated measurements to selec ted Locations See Setting Up Location Thresholds on page 80 e Dashboard Allows you to load an image for a physical loc ation such as a facility map Data readings from Locations where data is being collected can be dragged over to the image for a more accurate visual display of where data is being recorded See Adding a Dashboard Image on page 84 e Device Properties lower right pane tabs e Device Details View and modify specific Channel properties e Host Details Use the Options menu to restart the Host Ser vice as required or modify communication properties With the right click menu on a selected Host you can also test net work communications ICMP Ping Host or activate automatic identification of vNet devices Enable viewLinc Aware Service Creating Zones By default there is one Zone folder created automatically System It can be renamed at any time perhaps with your company name Additional Zones are created manually You can quickly add a Location to a Zone with the right click menu option Add Location or drag a Channel or Device to the new folder Note If no Devices display in the middle Devices pane your Devices may not be connected properly For Vaisala Veriteq Devices try Discovering Devices see Discovering Devices on page 35 or contact your network
121. ils Alarm specific details Server Name of the PC viewLinc is installed on Time Time of alarm event User Name of User who acknowledged the alarm Acknowledgement messages WorkerName Name of viewLinc worker which caused the error Port Port number URL URL used for viewLinc for system error messages Device Communication Alarm LocationSummary List of Logger Channels in alarm state Need More Help Device Host Communication Alarms DeviceHostDevicesSummary Brief description of all Loggers on a Host associated with the alarm event DeviceChannelsSummary Brief description of all Logger Channels associated with the alarm event Logger Alarms DeviceAddress Logger address for example COM Port or serial number Logger Communication alarm messages DeviceCom Port COM Port the Logger is attached to Logger Communication and Threshold messages DeviceDescription Description of the Logger DeviceSerialNumber Serial Number of the Logger Communication alarm messages DeviceHostName Name of the Device Host Logger recalibration alarm messages DeviceNextCalDate Next calibration date for the Logger Transfer messages TransferDirectory Destination directory for transferred Logger data TransferFile Destination file for transferred Logger data Reporting ReportName Name of report affected Error Description of the error that caused the repo
122. ing email notifications 56 adding pop up notification 55 editing 108 aliases 99 attaching to vNet Devices 12 Channel descriptions 102 descriptions 99 setting up 11 transfers 153 schedules 151 troubleshooting 184 logging in 22 problems with 182 viewLinc mobile 161 M macros using in Email amp SMS tem plates 53 magnifying glass 89 maintenance restarting or stopping viewLinc 64 manually adding Devices 35 measurement units temperature 30 messages Email amp SMS templates 53 Microsoft Excel viewLinc event logs and 135 min max statistics in trends 93 MKT activation energy setting value 29 mobile devices supported 157 Mobile display 157 162 about 161 logging in 161 pause or resume alarming 164 monitoring Alarms 90 Channels 65 moving Locations 73 Locations or Zones 77 Index multi threshold templates creating 60 multiple alarm notifications 54 N navigation tree Locations window 66 network communications testing 71 network traffic distributing with Remote Hosts 37 notification Email amp SMS settings 49 Email setup 49 run a command 120 SMS setup 51 notification of alarm email 120 pop up display 120 0 organizing Locations amp Zones 70 orientation Alarms window 121 viewLinc desktop 65 output quantities 69 P passwords editing 47 reconfirmation after session expiry 31 pausing alarms 126 164 Device Channels 127 Device Host 127 single Location 126 single Zone 126 PC requirements 9 PDF reports 14
123. inking 74 unlinking relinking Locations 75 viewing link history 76 clear unit preferences 104 cloning reports 149 color selecting for reports 146 color of alarms 127 color palette 185 columns Alarms window 128 Device status 67 hiding 68 Locations window 67 sort order 68 Threshold status 67 Timestamp 67 COM Ports viewing 179 commands adding to alarm templates 57 comments adding on a report 143 147 adding to alarm notification 57 adding to Events event logs 133 preconfigured 62 deleting 62 setting preferences 29 viewing 134 Communication Alarms 105 183 about 118 adding email notifications 56 adding pop up notification 55 disabling 107 editing 107 pausing 126 templates 54 templates editing 58 troubleshooting 183 Configuration Alarms defined 119 configuring Devices 18 Index connecting Devices 11 options 11 contact information 24 Continuous Monitoring System CMS 6 controlling access to viewLinc 38 42 conventions used in this document 4 copying reports 149 creating alarm templates 54 aliases for Devices and Chan nels 28 dashboards 83 Email amp SMS templates 53 Groups 43 multi threshold templates 60 preconfigured comments 62 reports 140 single threshold template 59 system reports 148 transfer schedules 151 trends 92 Views 87 Zones 71 custom Email amp SMS templates 53 D Dashboards 71 83 90 adding images 84 adding Locations 85 deleting 86 deleting data points 86 modifying data disp
124. iod for example 20 minutes If the first notification is not acknowledged within 20 minutes the second notification is automatically sent To create or modify alarm templates User must have Manage Alarm Templates Right assigned To apply alarm templates to specific Locations User must have Manage Locations Right and Configure Alarms permission assigned for on all Locations where you want to apply the template To create a new alarm template 1 From the viewLinc desktop choose Options System Con figuration Templates amp Alarm Templates select Options Add Alarm Template Click in the title to enter a specific title then press Enter On the General Parameters tab define the following e Color Choose the color to display as the background color for a row in Locations window This color is also used as the background color for a Location Value in a Templates Pop up Trend as a threshold line color or as a dashboard Location color Use color codes to indicate alarm severity start ing with blue for less serious alarm conditions escalating to red for the most serious alarm conditions Alarm Message If you want an Email or SMS notification sent out when an alarm is triggered as set up on the Noti fications tab enter the message you want to appear in the alarm notification The contents of the Alarm Message field appear in the body content area of the default Email noti fication template for the specific
125. ion On the Page Layout tab define your report display options Page Header Page Footer options choose the pages on which you want a Header or Footer displayed To define the content of the Header or Footer enter text in the Left Head er Footer Center Header Footer or Right Header Footer fields Use the Footer field to select Signature box or Com ments boxes You can also choose a customized icon in the left header sec tion by clicking Upload or select from a list of provided icons by clicking the Image File dropdown Choose the type of paper you want to print on and the ori entation From the Reports window select Options Save the O exclam ation point icon indicates when you have made changes that need to e saved Creating a Location History Report To create a new Location History report 1 2 From the viewLinc desktop select Options E Reports In the Report Definitions tree select Options lt New Location His tory Report Enter the name of the new report Complete the General tab Report Owner Your viewLinc User name appears auto matically If you have Admin access you can select a different User to have access to modify this report If a User does not appear in the list you many need to create a User account see Controlling Access to viewLinc on page 38 Range Type Specify the period you want the report to include using the default option Most Recent Events or a specific
126. is for backup purposes and to ensure no data is overwritten due to a full memory To avoid overwritten data all Vaisala Veriteq Devices are assigned a default transfer schedule when each Device is discovered by viewLinc during set up of your viewLinc system The transfer schedule is enabled and scheduled for a seven day period however if you expect that your Device will reach its storage capacity before this period is over you can adjust the period to ensure no data is lost Note Refer to your device specific User Guides for more information on managing device data storage capacity Creating Transfer Schedules To create a transfer schedule for a Vaisala Veriteq Device Note Administrator or Manage Devices Right is required 1 From the viewLinc desktop menu select Options System Con figuration gt Transfers Transferring Data 2 Tn the Transfers window select Options New Transfer 3 On the Device Transfer Properties window in the General area select Enable this transfer and complete the following fields e Device Click in the field and choose the Logger for which you want to set the transfer e Email notifications to Enter an Email address for the individual you want to receive notification should the transfer fail You can choose a single Email address a list of Email addresses separated by commas or a dis tribution list created on your mail server by the IT administrator see Choosing System Preferen
127. ission To define a custom Private Alarm template or modify existing Alarm Template settings complete the fields in the General Parameters Notifications and Comments tabs Note You require Manage Alarm Templates Right to modify existing Alarm Templates For more information see Alarm Templates on page 53 When you finish creating your Threshold template click Options Save To apply the Threshold template to a Location see Setting Up Location Thresholds on page 80 Multi threshold Template A multi threshold template can have up to five threshold settings To create a multi threshold template 1 From the viewLinc desktop select Options System Con figuration Templates S Threshold Templates In the Threshold Templates window click Options Add Multi Threshold Template Double click anywhere in the title to change it Set the Threshold conditions Templates Units Setected Type Value Category Nar Temgiate 7 ragnwregn 000 Alam 7 tegn 000 Naer Deadband in C 4 Low 000 Asm Pme 0 LowLow 000 Aam Prate ROC mpa 000 Aam Prate e Units Select the Channel s measurement units Deadband Specify the measurement range you want viewLinc to ignore this range accommodates minor fluc tuations which you do not want to trigger an alarm e Type Identify the threshold as a High limit High or HighHigh or Low limit Low or LowLow or indicate the rate of change in units ROC U
128. it Device settings swap Devices deactivate reactivate set Device alarm settings pause resume edit Channel description and alias Edit and set up Transfers and deactivate scheduled Transfers Add custom Events add comments to events print event reports export event details to a spreadsheet for analysis Add cut delete rename unlink or deactivate Locations and Channels Controlling Access to viewLinc Fright Tenen OO Manage View and configure Reports Reports Manage Sys Configure system settings Email amp SMS settings Users amp Groups Sched tem ules Email templates Manage Configure Threshold Templates Threshold Templates Manage Views Create new views add zones rename zones define access to the zone add dashboard images monitor trends Once a User is assigned a Group and Rights the Rights of that User is actually a combination of the assigned User rights plus his her Group rights For example if User1 has Manage Devices Rights and is assigned to Group1 which has Manage Locations Rights the Rights for User1 are Manage Locations and Manage Devices Note that access to Locations is permitted by Access Control List ACL Access Control Permissions After being granted Rights to access specific tasks within viewLinc program windows the Administrator can then grant Users or Groups Access Control permission This permission allows the Administrator to specify which Users or Groups have acces
129. l clutter and can be customized so a User only views specific areas of interest see Setting Up User specific Views on page 86 viewLinc Desktop Orientation Ta Locations 2 Options Locations SE Company ABC a Site A Storage 5 Site B Monitoring O Area 2 Cooling JE Delivery Zone 5 5 Area 1 Collection ja Humidity Sy Logger South a Ext probe Views 2 G Table View Dashboard 7 Options Icon 4 L Zone Location Company ABC Delivery Humidity Pa Rr ERS Location Alarms 2 vaL Sample Interval 5minutes 1 minute Value 63 9 RH 24 31 C Timestamp Wednesday September 04 2013 2 Wednesday September 04 2013 4 Displaying 1 2 of 2 Options Locations Search Context sensitive menus The menus change depending on which tab is open and which item is selected within the tab There is also an Options menu for the Locations tree navigation pane Navigation pane tree view Zones display as S Locations display as if you have a small installation Zone folders may not be required and you only see a list of Locations To view Locations in alphabetical order select Options Sort Ascending Descending Search for Locations Enter a search term in the text box and then click hover your mouse over the icon for search tips viewLinc Desktop Orientation Main viewLinc function tabs e Table View View and monitor data fro
130. lay 85 preferences 85 reading Location data 84 data points deleting on a dashboard 86 viewLinc 191 Index data transfers immediate transfer 153 scheduled transfer 151 data trends graphing 91 deactivating Groups 44 reports 149 Threshold Alarms 83 transfer schedules 154 Users 47 deactivating reactivating Locations 77 Deadband 60 default application file locations 9 default reports 138 definition file for Devices 176 deleting dashboard data points 86 dashboard image 86 Locations 77 preconfigured comments 62 reports 149 Zones 75 77 Device Configuration Alarms defined 119 Device Host about 6 Device Properties pane about 71 Device status column 67 Device Validation Alarms 119 devices properties viewing 98 Devices adding 300 Series Transmitters 36 HMT140 Wi Fi Data Log gers 36 Locations to Zones 72 multiple 176 Upload Definitions file for multiple devices 37 192 M211679EN A calibration properties 109 configuring 18 connecting 11 creating Zones and Locations 73 definitions file 176 Digi 10 discovering 35 editing properties 99 installing 5 10 naming 28 specified by security key 31 transfer schedules 151 Digi Devices installation of viewLinc with 14 installing 10 moving location of 180 RealPort driver installation 15 troubleshooting 177 180 disabling auto refresh 121 Communication Alarms 107 Threshold Alarms 82 transfer schedules 155 disconnect after scan 100 discovering 35 Digi Device
131. le to view and whether alarms can be acknowledged The only viewLinc window visible on the remote display is the Locations window To set up a User assigned View for remote display 1 Create a default User account a In the System Configuration Users window create a new User for example Remote Display User b Do not assign the User to any Groups C Do not assign any Rights to the User 2 Assign User Access Control a In the Locations Manager window select the top level Zone you want displayed on the terminal Then on the Location Properties Access Control tab select Options 2 Add b Identify the default User account and assign required Per mission if the terminal will only be used to view data select View if the terminal will be used to view and acknowledge alarms select Acknowledge Alarms c To ensure the User has access to all inherited Locations check the option All children inherit permission For complete instructions on how to create a viewLinc View see Setting Up User specific Views on page 86 Setting up the Remote Display To set up a remote touch screen display terminal Note You require viewLinc Admin Rights to set up a remote display Contact your IT network administrator if you require assist ance 1 On the viewLinc Server ensure you have created a User account with access to the View you want displayed on the terminal Using a Remote Display 2 On the remote display terminal crea
132. lect the Preferred Temperature Units row and then click in the Value column to choose either Celsius C or Fahrenheit F setting 3 Save your changes Options Save Remote Acknowledgement For team members who are required to acknowledge alarm notifications specify whether you want to allow remote acknowledgement and the method which you want used to issue acknowledgement by Email SMS or Email and SMS To set remote acknowledgement preference 1 On the viewLinc desktop choose Options System Con figuration Preferences 2 On the General tab select the Remote acknowledgements row and then click in the Value column to choose your acknow ledgement preference 3 Save your changes Options Save Choosing System Preferences Security Key Enter the Security Key you were provided by Vaisala This number specifies how many Devices can be managed by your licensed viewLinc product it does not monitor how many Users can access the system To set or update the security key 1 On the viewLinc desktop choose Options gt System Configuration Preferences 2 On the General tab select the Security Key row then click in the Value column to enter your security key the code is hidden from view when you click outside the field 3 Save your changes Options Save Technical Support The Technical support log field specifies the amount of information detail included in the support log file If you ever r
133. libration property is changed confirm the change and ensure the correct calibration date is entered Click OK Removing Devices When a Device is removed from the viewLinc system or transferred to a new monitoring area viewLinc needs to be notified to prevent system alarms You may want to remove a Device when a Device requires maintenance such as recalibration a Device is no longer required a Device needs to be disabled temporarily Removing Devices To ensure consistency in monitoring you can choose to deactivate a Device deactivate a Location swap a device or permanently delete a Location Before you can swap a Device you must first unlink any linked Channels IMPORTANT If a Device is removed without being deactivated this will trigger a Communication Alarm To deactivate a Host or Device 1 From the viewLinc desktop choose Options System Con figuration Locations Manager 2 Ln the Devices pane select the Host or Device you want to deac tivate 3 On the Devices Options menu click Host Deactivate Host or Device Deactivate Device 4 A message appears asking that you confirm removal of the Host Device Click Yes The Host Device is no longer visible on the Devices tree but the network connection is still intact allowing you to reactivate the Host Device when needed 5 Click Options H Save To reactivate a Host or Device 1 From the viewLinc desktop choose Options System Con figura
134. ll text files viewLinc security keys for https lt installdir gt config keys small binary files viewLinc operational configuration app_data_ root db Viewlinc sqlite up to 100MB on very large systems viewLinc historical data files app_data_root db hist YYYY MM up to 10GB per month on very large systems viewLinc event logs app_data_root log Events Events YYYY sqlite up to 100MB per year on very large systems viewLinc Repository files uploaded dashboard images report logos etc app_data_root db repository images under 5 MB Note It is recommended that all viewLinc services be stopped before performing a backup Troubleshooting Tips Q I ve made some changes in viewLinc such as new Thresholds and Device descriptions but they re not showing up What s wrong A Location information is updated and refreshed depending on the refresh rate set in viewLinc Click the Refresh button in viewLinc or determine the refresh rate viewLinc is using and wait the allotted time Q What happens with the sampling in viewLinc when attach a USB cable to a Device for configuration etc A If a USB cable is attached to a Device i e the HMT140 the sampling is interrupted When the USB cable is removed the sampling is resumed The sample timestamps will start off when the cable is removed and will not be an integral number of sample rate seconds since the previous sample This should not affect operation If the USB
135. ly 443 in https_port and restart viewLinc Q How does viewLinc know which Vaisala Veriteq Devices are connected to it A It doesn t Your network Devices aren t assigned to viewLinc rather viewLinc monitors the network for Devices attached to COM ports viewLinc software communicates via COM ports or the virtual COM ports created by vNet or Digi Devices To see which COM ports virtual or other are assigned to a vNet or Digi Device 1 From the Windows Control Panel open the Device Manager 2 Once Device Manager is open expand Ports COM amp LPT to see which COM ports are connected to which Devices By default vNet Devices are named CDL VNET P model name Digi Devices are named Digi xxxxx where x is the serial number of the Device 3 For more detail in Device Manager under Multiport serial adapters right click the Device in question Choose Properties select the Advanced tab and click Properties On the left will be a list of the COM ports used for the Device To see which Devices are controlled by viewLinc open the System tab Setting Up Devices Moving Vaisala Veriteq Devices Q I m using vNet Digi Devices to connect my Vaisala Ver iteq Devices to the network want to move one of my Vais ala Veriteq Devices from one location to another within the same subnet What do I need to do A If you ve used a reserved or static IP address for your Device as recommended here are the steps to follow 1
136. m Messages area and start typing in the SMS Text field or Email Subject Body fields To add auto generated variables move the cursor to the location where you want to add the variable then select Options Mac ros Select a variable from the box list different macros are available depending on the template For a complete list of Macro definitions see page 186 Select the Enable Custom Messages checkbox top right corner of window Click Options H Save Alarm Templates An Alarm template allows you to configure and apply similar alarm settings to multiple Locations With the Manage Alarm Templates Right you can create new templates or modify the default templates provided for these alarm types Communication Templates e Configuration Changed e Device Calibration e Device Configuration e Device Validation e Event Validation e Threshold Note Alarm templates standard messaging and notification work in conjunction with Threshold templates reusable condition limits Alarm Template Options When creating alarm templates there are many ways to define how Users view alarm conditions on their desktop the contents of an alarm notification message and when you want to send an alarm notification to a single or multiple Users For example you could create a notification for the first recipient with a short delay period perhaps 1 minute Create another email notification for someone else with a different delay per
137. m Zones and or Locations Dashboard View a graphic interface imported image identifying your Devices to add an image see Adding a Dashboard Image on page 84 Location Alarms View active alarm events s Trend Combine contrast and compare Location history in visual graphs with real time data see Building a Trend on page 91 Location Details The Table View tab displays Location details alarm status configuration path current data read ing latest timestamp and threshold information Working with Columns Most columns in the Table View Location Alarms and Trend tabs are self explanatory however here are a few column definitions to help you get more familiar with viewLinc columns To see all column options available see page 68 Icon The color coded icon associated with the alarm status of the Location See Alarm Templates on page 53 Timestamp Time that the last reading was taken Device Status The current status of the Device Displays errors if the Device is inactive Threshold Status OK appears if there are no currently act ive alarms Changes to indicate ifa threshold alarm condition has been detec ted viewLinc Desktop Orientation To re sort column display order 1 In the Locations window on the Table View Location Alarms or Trend tabs right click on a column heading Trend tab columns are Locations Group Statistics Scale in lower half of screen 2 On the me
138. m requirements 7 upgrading from earlier version 20 167 170 User Rights and Permissions 38 viewLinc Aware Service 32 Views 86 about 65 viewLinc 199 Index access control 88 creating 87 for remote display terminal 159 remote display changing 160 vNet Devices attaching Loggers 12 installing 10 12 moving location of 180 troubleshooting 177 180 viewLinc Aware Service 32 W wireless devices connecting 11 Y yellow highlight bar not appearing 89 Z Zones about 65 adding Locations 71 72 assigning access 79 deleting 77 editing 73 renaming 76 setting up 69 71 steps before deleting 75 viewing data 65 viewing trends 96 200 M211679EN A www vaisala com tll 9 EN
139. mote Display 00202 eee 157 Remote Display Requirements 202022 e eee 158 Creating a Default User and View 22 eee 159 Setting up the Remote Display 00222222 eee eee eee 159 Changing the Remote Display View 160 Viewing Data on the Remote Display 161 Using viewLinc Mobile 0002 eee eee eee eee 161 Viewing Data with viewLinc Mobile 162 Acknowledge Alarms with viewLinc Mobile 2 2 164 APPENDIX FAQs amp TROUBLESHOOTING 167 Installing viewLine 202 eee eee 167 Setting Up Devices 0 0220 c eee eee eee 176 Moving Vaisala Veriteq Devices 180 Troubleshooting Tips 022 c eee eee eee e eee ee 182 Logging Hise ett Mela ene Bg dl Sta ttt ee EE 182 ALANIS tsncm 242 cton cate ase ahh Ao Sofas Raull Sadaaae aces ad en seas 183 Managing Data and Devices 22 2222 e eee eee 184 Predefined UI Settings 0 0 0 0022 c eee eee eee 185 Need More Help _ 2 2 2 22 cece e cece cece eeeceeeee 188 GETTING STARTED Welcome to viewLinc a key element in the Vaisala Veriteq Continuous Monitoring System CMS Easily monitor Device readings locally on a PC across a network using a supported version of Microsoft Internet Explorer or from mobile Devices like the iPhone or Google Android This chapter introduces you to the key concepts and setup requirements for your Vaisala Veriteq Continuous Monito
140. mplate from the drop down list 4 To set custom alarm settings for this Host Device select Use Custom Alarm Settings 5 Set your alarm settings on the General Parameters Noti fications and Comments tabs following steps 3 to 8 in Alarm Templates on page 53 Setting Up Device and Host Alarms 6 Click Save Editing Communication Alarms Communication alarm settings can be modified for Hosts or Devices individually or applied globally when set up as a custom Communication Alarm template Note The default Communication Alarm template cannot be modified To edit a custom Communication Alarm Template see Alarm Templates on page 53 To edit communication alarm settings for a single Device or Host 1 From the viewLinc desktop choose Options System Con figuration Locations Manager navigate the Devices tree to select the Host or Device e To edit a Host communication alarm right click the Host then choose Host Communication Alarm Settings e To edit a Device communication alarm right click the selected Device and choose Device Alarm Settings Y Device Com munication Alarm Settings Edit alarm settings as desired Click Save Disabling Communication Alarms You can temporarily disable deactivate Communication Alarms for a specific Host or Device without deleting all the setting information You may want to do this when you need to perform maintenance on a Host or Device Note To pause all
141. mple to run the report every 3 days at 11 pm the field would look like this s Report Format PDF for viewing in Acrobat or tab sep arated for Excel to automatically generate and save the report to a specific file location or send the report to an email address or a list of addresses use a comma to sep arate email addresses You can also schedule when you want the report to generate and how frequently you want it generated Note For large report data sets we recommend that you schedule report generation at a time when few Users are logged into the system 5 On the Content tab select options according to the report type e Detail Level Select whether to print a brief report dis plays one line for each alarm or a Detailed report dis plays details about all alarm activities e Include Device Alarms Specify the types of Device Alarms to include in the report e Include Location Threshold Alarms Select this option to include threshold alarm data then specify the threshold category to include Alarms or Alarms and Warnings e System Alarms Choose whether to include system alarm information threshold types 6 On the Source Data tab define the report content scope All Locations or Selected Locations And Zones To select all Locations in a Zone select the checkbox cor responding to the Zone name Creating New Reports To select a specific Location in a Zone expand the tree to find and select the Locat
142. n Services with viewLinc see APPENDIX FAQs amp TROUBLESHOOTING on page 167 e Field 1 2 3 Specify the order you want used to identify the three fields which will make up the transfer filename File names for spl files are created from combinations of the Device s description serial number and the date and time the file was saved For example Device ID 08094523 2011 04 22 16 30 01 spl 7 To test that the transfer will complete as defined click Transfer Now Use Windows Explorer to ensure the data file transferred to the specified file location 8 Click Save to save these settings for a scheduled transfer Note If comments are enabled from system preferences the Add Comment window appears Select a preconfigured comment or enter your own A row containing information on the sched uled transfer for each Device you ve set up appears in the Event Log Performing an Immediate Data Transfer You may be required to initiate an immediate transfer before a scheduled transfer is due perhaps after receiving an alarm that Logger memory is running low Transferring Data To transfer data now 1 Follow steps 1 through 8 in Creating Transfer Schedules on page 151 or edit an existing transfer schedule and then click Transfer Now or use the right click menu The data transfers immediately Click Save to save the scheduled transfer settings or click Cancel to close Editing Transfer Schedules To edit a sched
143. n demand Report Click Options H Save To generate an on demand report Open the Locations window select a Location or a Zone Select Options On demand Reports or use the right click menu then select an available report Select the output method If report is being sent by Email com plete the Generate and Email Report window e Chose the report format e Enter Email address of recipient and any viewLinc Users or Groups to whom you want the report sent e Add additional notes to the Subject and Body fields Click OK Transferring Data Transferring Data In addition to being able to view Device history in viewLinc you can transfer Vaisala Veriteq Device data for viewing generating reports and exporting to an external spreadsheet program or other data analysis tool Using Transferred Data in Reports For convenience your system administrator can set up viewLinc to automatically transfer Vaisala Veriteq Device data according to a set schedule allowing you to use the data for additional reporting needs xls spreadsheets Since transfers can be scheduled in advance you do not need to be available when a transfer occurs And no matter how frequently or infrequently you schedule data transfers data in a Device remains intact and is recorded indefinitely or until the Device reaches its memory capacity When Should Transfer Data It is recommended that you transfer Vaisala Veriteq Device data on a regular bas
144. nistrators define who has access to viewLinc functional areas by creating Users and Groups and assigning an access permission hierarchy This hierarchy provides flexibility when assigning specific Users or Groups viewLinc tasks they need to perform and which Locations or Zones you want them to access Each User and Group is assigned a permission hierarchy which is made up of s Rights Defines access to functional areas in viewLinc win dows e Access Control Grants permission to a Location or Zone For example if a User is assigned the Right Manage Devices in order to perform the tasks in the Locations Manager window the Controlling Access to viewLinc User must also be added to the Access Control list for specific Locations Setting up access controls in viewLinc involves these tasks Assigning Rights Setting Access Control Permissions Creating Groups and Adding Users Editing Users and Passwords Setting Up Schedules Assigning Rights Rights are assigned to Users or Groups and give individual Users or all Users in a Group the ability to perform certain functions in viewLinc Note By default new Users are automatically part of the default Every one Group with the Right Manage Events allows you to see Events window man beseripton O OO Manage Alarm Templates Manage Com ments Manage Devices Manage Events Manage Loca tions Configure Alarm Templates Define preconfigured Comments Ed
145. nits Note Rate of change measures the amount of variation recorded in one 1 minute For example you may want to know how quickly the temperature in a refrigerator rises when the refri gerator door is opened e Value Enter the threshold limit e Category For reporting purposes specify whether a Warn ing message or an Alarm notification is issued when threshold condition is met Alarm Template Choose an existing Alarm Template you want assigned to the Threshold Template the Alarm Template defines how the Threshold Alarm displays and who is notified when a Threshold is reached Choose Private to create custom Alarm settings you want applied to a single Location to which you have been granted Access Control permission To define a custom Private Alarm template or modify existing Alarm Template settings complete the fields in the General Para meters Notifications and Comments tabs Note You require Manage Alarm Templates Right to modify exist ing Alarm Templates For more information see Alarm Tem plates on page 53 When you finish creating your Threshold template click Options Save Templates To apply the Threshold template to a Location see Setting Up Location Thresholds on page 80 Using Preconfigured Comments in Templates Email SMS templates using the Comments variable automatically include either preconfigured comments or custom comments The type of Comments retrieved are defin
146. notification lists Your alarm templates can now include automatic notifications to Groups as well as Users Apply templates to multiple Locations Save time by setting up templates for Locations with identical threshold limits even if dif ferent Groups need to be notified templates are customizable by Location More Intuitive User Interface Review data trends at any time Any viewLinc User can quickly create data trends with easy to assemble graphs created on the Trend tab accessible by all Users in the default Locations window More control over Dashboard display Adjust the font size and color of Location data appearing on your desktop Dashboard and specify how you want data to display on a remote display terminal Flexible access control Depending on the Rights assigned to a User or Group the desktop Options menu displays only those What s New windows which the User or Group has permission to view Additionally you can specify the Locations you want a User or Group to Access and control access permission level Access training online viewLinc training videos are instantly available from your desktop so you can get your team com fortable using viewLinc today Who Should Use this Manual This manual is for both Administrators and Users Administrators Learn how to install and configure viewLinc Server software and its associated components see Chapters 1 through 4 Users Learn how to operate viewLinc standard t
147. nu that appears click the to select Sort Ascend ing or Sort Descending or click on any column header to sort all the rows using that column up down arrow indicates dir ection Click again on the column header to sort the list in the opposite order To hide columns 1 From any tab in the Locations window let your mouse hover over a column heading then click the black down arrow that appears Table View Dashboard Location Alarms 3 Trend 2 Options Icon lt Location Path Sample Interval Value 24 sort Ascending 1 minute 0 0 RH Z sortdescending 1 minute 39 16C LE minuton nannu E Colums b F icon F Location 1D System Lab Area 3 Device ID Systemira MiliAmps R I Location Path System Vault Relativ Location Description System Vault Tempe Device Serial Number System Lab RA123 Device System Lab RA123 Device Description System Lab Area X G Sample interval System Fridge 009 Channel ID SystemFridge 009 E Channel Number System Lab Area 3 Channel Description SystemLab Area X r Value Timestamp Device Status Threshold Status SE SBS Threshold Summary 2 Select Columns then select the columns you want to display or deselect columns you want to hide For example to show a column with colored icons representing alarm status select Icon Managing Locations amp Zones Click the heading to sort in ascending or des
148. o a Host for up to 24 hours Pausing alarms is more convenient than disabling individual alarms on specific Devices temporarily however if you need to stop alarming for a longer period use the disable alarming function see Disabling Device Alarms on page 109 To pause Threshold alarming at a single Location 1 In Locations on the Table View tab select the alarm then click Options LL Pause Threshold Alarming The active Alarms list continues to refresh and show the most current alarms while the Auto Refresh On option remains checked 2 In the Pause Alarming window enter a reason for pausing alarming using a preconfigured comment if available or enter your own notes in the Comments text box 3 ClickOK Managing Alarms View To pause Threshold alarming for a Zone 1 In Locations navigate to a Zone in the Locations tree then click Options fl Pause Threshold Alarming 2 In the Pause Alarming window enter a reason for pausing alarm ing using a preconfigured comment if available or enter notes in the Comments text box 3 Click OK To pause all Channel alarming on a Device Note This function requires Manage Devices Right 1 In Locations Manager on the Devices pane select the Device then click Options Y Device LL Pause Device Alarming 2 In the Pause Device Alarming window enter a reason for pausing alarming select a preconfigured comment if available or enter notes in the Comments text box 3
149. ollowing Include Statistics At Intervals To intermittently gen erate statistics within the time frame of a report For example if your report generates data based on a seven day weekly interval you may want to view statistics daily by selecting the Specify Duration radio box and spe cifying 1 day o hours Include Select the types of statistical data you want to add to the report including maximum value average value minimum value standard deviation sample count Mean Kinetic Temperature MKT Specify the activation energy as KJ mol 8 On the Source Data tab define the report content scope All Locations or Selected Locations And Zones To select all Locations in a Zone select the checkbox cor responding to the Zone name To select a specific Location in a Zone expand the tree to find and select the Location To specify a color to highlight a specific Location s data select the Location then select an option from the color dropdown If you select Auto viewLinc chooses a color according to the default color spectrum Creating New Reports Description Type System Lab Area 3 Humidity Location System Lab Area 3 Temperature Location Note When Location line colors are set to Auto viewLinc assigns the next free color from a built in palette of colors see page 185 for the color spectrum sequence Repeat the colour selection for each Location you want to include on the report e Default Scaling En
150. omment to indicate why alarming is paused and specify the expected duration for the pause This will ensure no communication or threshold alarms are triggered when dis connecting the Device Removing Devices 10 11 12 Note When a Device is paused any active alarms at the time of the pause are turned off Any event logs and emails sent out will not indicate they were turned off due to a pause Click OK Disconnect the Device you want to swap and connect the new Device If you are swapping a 300 Series Transmitter unplug the power source and plug it in again Select Devices Options Refresh to update the Device list you may have to wait a few minutes for the Device to appear If the new Device has been previously swapped it will be found in the list of deactivated Devices in the Device Properties pane to view select Devices Options Show Deactivated Items From the Devices pane select the Device you have removed Right click and select 8 Swap This Device With Select a Device then click OK viewLinc reassigns the Device If you want the new Device to resume alarming navigate the system tree from Options Locations to find the Device you want to resume indicated with a W Right click and select P Resume Device Alarming On the Locations pane select Options H Save Hide or Show Deactivated Locations Devices In Locations Manager on the Devices or Locations pane select Options Show
151. ommercial CA such as Thawte or Symantec The CA will produce a signed trusted certificate file viewlinc bigpharma com crt 6 Copy viewlinc bigpharma com crt and viewlinc big pharma com key into the config keys folder The viewlinc cfg should be updated with the new names 7 Restart viewLinc The https web server will be available To connect to viewLinc For the example previous the URL connection would be https viewlinc bigpharma com or if Port 2443 was used instead of the default https viewlinc bigpharma com 2443 If the certificate file was signed by a CA the viewLinc login page should appear and the site should be trusted If it is a self signed certificate the browser will issue a warning You can continue to the site and then install the client certificate The browser will always flag it is not trusted Useful diagnostic commands Run these commands and compare the outputs openssl req noout modulus in viewlinc big pharma com csr openssl md5 openssl rsa noout modulus in viewlinc big pharma com key openssl md5 openssl req noout modulus in viewlinc big pharma com csr openssl md5 The outputs should be identical if the files are related K Run this command to connect to viewLinc and display the cer tificate information Installing viewLinc openssl lt client connect viewlinc bigpharma com 443 Note Minimum requirements are OpenSSL 0 9 8h 1 or higher for Windows installed
152. on a Channel is linked To find a Channel s linked Location 1 From the viewLinc desktop select Options System Con figuration Locations Manager In the Devices tree navigate to a linked Channel identified with the checked graph icon Right click to select Find Linked Location alternatively select a Loca tion right click and select Find Linked Channel The found Loca tion is highlighted with a yellow bar in the Locations tree Note If you do not see a yellow highlight bar the Location may already be selected grey highlight bar or you do not have the required Access Control permission to view the linked Location To unlink a Channel 1 4 Navigate the Locations tree in Locations Manager to find the Loca tion with the Channel you want to unlink Right click and select Unlink Channel A prompt appears asking you to confirm that you want to unlink the Location Click Yes The Channel is now available to link with another Location On the Locations pane select Options Save To relink a Channel 1 3 To display available unlinked Channels in Locations Manager on the Devices pane select Options Show Unlinked Only Select an available Channel and drag it over to the unlinked Loca tion indicated by a On the Locations pane select Options Save To unlink all child Locations in a Zone Note These steps are required if you want to delete a Zone see p
153. on how the alarm properties are set and according to a User s work schedule If configured an Email can automatically be sent to an email address or mul tiple email addresses If issuing an SMS notification a text message is sent to a mobile Device Command An application can be launched or an external Device turned on If configured an external Device such as a light or buzzer or a computer application such as batch file which can page or phone a particular number can be triggered when an alarm condition occurs Alarms should be dealt with as soon as possible by acknowledging them in viewLinc on a remote display or with a reply to an email or SMS notification If configured to require acknowledgement an alarm notification will persist unless acknowledged IMPORTANT Alarm notification is sent only for Devices with Channels currently linked to active Locations Do Alarms Require Acknowledgement Alarms can be configured so they do not require acknowledgement Viewing and Acknowledging Alarms Viewing and Acknowledging Alarms The Alarms window displays a list of all active alarms on your viewLinc system Only alarms for the Locations which you have permission to view are visible You require permission to Acknowledge Alarms for a specific Location You can view active alarms in the Locations window Location Alarms tab or in the Alarms window For information about viewing alarms in the Locations window see Monito
154. onds to wait for a data transmission before failing the Add operation UDP Port Auto generated can be modified if required Password Change the assigned password if using Max Blocks per Beacon Specify the maximum size per mitted for historical data retrieval Entering a lower number helps to conserve battery life Do not change the Max blocks per beacon value for HMT140 Devices without first consulting your technical support depart ment as changes to this setting may impact battery life Retry Count Number of times data transmission is attemp ted by the Device if it fails to receive an acknowledgement Transmit Period The frequency of data transmissions Sample Rate The frequency that data samples are saved to the Device Edit Device Properties Property 5 Cli Host Device Class Description Alias Timeout Seconds Serial number UDP Port Password Max Blocks per Beacon Retry Count Transmit Period Mins Sample Rate Mins Set Calibration Date ck OK to save HMT140 Series Transmitter HMT140 44 70 E0D8E004 6767 64 15 OK Cancel Viewing Devices and Hosts Note To modify Calibration settings see Calibrating Devices on page 109 Editing Channel Properties To easily identify a specific Channel onscreen you can edit a channel s description alias and preferred temperature units if applicable Note Depending on the Device you use not all De
155. ons Manager Users assigned Manage Locations Right can access the Locations Manager window Users can only organize the Locations and Zones to which they have been assigned Full Control Permission see Access Control Permissions on page 40 Use specific areas of the Locations Manager window to organize and view your data Locations left pane Add or delete Locations and link or unlink Channels to Locations Location details are viewed in the Location Properties window Devices middle pane View and configure Devices currently connected to the viewLinc system and the Channels associated with each Device Location Properties upper right pane tabs Properties Displays extended information regarding a selected Location It allows you to edit Location properties and sort and group Locations useful for larger Zones Location Devices Lists the Device Channels connected to a selected Zone or Location Use the Options menu to select Include Link History to identify all Locations to which the Channel has been linked and for which period of time Access Control Allows you to view currently assigned User and Group access permissions see Assigning Access to Locations amp Zones on page 79 and add indi vidual User or Group access permission to a specific Zone or Location This functionality compliments the User and Managing Locations amp Zones Group Rights allowing for greater customization and flex ib
156. ons menu select Host Dis cover Devices This process may take several minutes depending on the number of Vaisala Veriteq Devices and or components in your network Adding Devices Manually You may need to add a Device manually to your system if e discovering Devices is taking too long e you are adding a 300 Series Transmitter or HMT140 Wi Fi Logger e YOU want to add a variety of Device types at one time To add a Vaisala Veriteq Device 1 From the viewLinc desktop choose Options System Con figuration Locations Manager 2 In the Devices pane select a Host then select Options Host 7 Add Device Discovering Devices 4 5 Add Device x Property Value Host Device Class Veriteq Logger COM Port 0 OK Cancel On the Add Device screen in the Device Class box list select your Device type Enter the COM Port number Click OK to save To add a 300 Series Transmitter 1 5 Ensure no other Users are logged on to the Transmitter you want to add From the Locations Manager window on the Devices pane select a Host then select Options Host Add Device In the Add Device screen from the Device Class box list select 300 Series Transmitter Enter the following Timeout To ensure continuous monitoring do not change default 30 seconds e Disconnect After Scan To maintain a persistent con nection to the Device choose Yes e Connection Type If the transmitter has a LAN or WLAN module
157. ow select the row containing the scheduled transfer to edit 3 Click Options 7 Edit Transfer 4 From the Device Transfer Properties screen deselect the option Enable this transfer 5 Click Save REMOTE amp MOBILE DISPLAY With viewLinc s touchscreen functionality it is easy to view and access viewLinc with a remote display terminal or using a mobile device s Remote Display Set up a conveniently located visual display for a specific monitoring environment A remote monitor is best for areas requiring a larger visual display without having to set up a complete workstation with tower or keyboard Note For display purposes only viewLinc also supports Point of Sale POS terminals e Mobile Display Perform key monitoring and acknowledgement tasks from your smartphone or tablet You can access the viewLinc Mobile UI from Apple iOS 3 and Android 2 1 mobile devices This chapter describes e Using a Remote Display e Using viewLinc Mobile e Viewing Data with viewLinc Mobile Using a Remote Display For areas where you want to display monitoring information for increased visibility viewLinc allows you to set up a touch screen display terminal without having to use a full workstation or full desktop setup Using a Remote Display G G vere 89105040 a D OX tD arad pa Display file Edt View Favontes Tool Heip opin s K gt X N nt 2010 17 15 1435 75 penes ty xv vw d Aids treat On
158. own loads folder or Open this file If you receive an error message stat ing Windows cannot open the file select MSExcel to view the file and make changes EVENTS All viewLinc system activity is treated as an Event and all Events are tracked in an Events log Options Events Data tracked as an Event is different from the monitoring data logged in a Device Here are some key differences e Events occur within the viewLinc system alarms transfers of data from Devices alarm acknowledgements system configuration changes general system notifications e Devices track the changes within the environment being mon itored temperature relative humidity air pressure or voltage To ensure viewLinc continuously monitors and stores event history Event Validation Alarms notify you if the viewLinc Event Log has been tampered with externally For more about Event Log validation alarms see Event Validation Alarms on page 118 Use the Events window to analyze events and determine when and where particular problems occurred or to diagnose a situation that requires troubleshooting In this section you ll learn about e Viewing Events Adding Comments to Events e Adding Custom Events e Printing and Exporting Event Logs Zeren Event Log Event 348189 348188 sis 348186 348185 343188 34183 348182 uas 340180 340179 40170 0177 348176 Viewing Events Viewing Events Events are viewed in the Events win
159. own message in the Com ments field Click Options i Save To use preconfigured comments in an Email template 1 3 From Options System Configuration J Templates Email SMS Templates double click the Email template you want to edit In the Custom Messages area in the Email Message Body field ensure the Comments variable is present To add it to your tem plate select Options Macros Comments see Email amp SMS Tem plates on page 52 The preconfigured comment you selected in Communication Alarm settings is inserted in the Email message when it is sent Click Save For information on setting Device and Host communication alarms see Setting Up Device and Host Alarms on page 105 System Maintenance Occasionally you may want to take viewLinc offline or complete a reboot of your system this does not affect the data tracking of your Devices System Maintenance You can choose to restart or stop the viewLinc service temporarily see APPENDIX FAQs amp TROUBLESHOOTING These system changes are recorded in the Event Log Note Only a member of the Admin Group can perform this task To restart viewLinc service on the Server machine 1 From the viewLinc desktop choose Options System Con figuration Preferences Click Options Restart viewLinc Service An event message is generated and an email is sent to the viewlinc Administrator according to the email address speci
160. pears next to the icon to indicate the filter is active Room Temp x While the filter is active only Zones and Locations that match the search criteria display Click the x to deactivate the filter Finding a Linked Location If you are having difficulty finding which Location is linked to a Zone viewLinc offers a quick way to show the corresponding Location To find a Location Linked to a Specific Zone 1 Inthe Locations window on the Table View tab select the Loca tion 2 Right click and select Find Location or use the right click menu option 3 A yellow highlight bar appears in the Locations tree to indicate the corresponding Location Note If the yellow highlight does not appear you may already have selected the linked Location and the yellow highlight is hidden behind the grey selection bar or you do not have permission to view the Location Working with the Locations window Using the Locations Dashboard Dashboards allow you to view a custom image of a physical space and identify where Zone and Location data readings are monitored This gives you a quick at a glance display of current readings at various points at a monitored site Table View Dashboard Location Mms 25 Trend 7 Options viewLineHelsinki CMSDEMO a gt OAS c R 2 f TME M ns l 344 ARH iy ey f iJ ke l j 21 00 C le 0 21 34 00 4RH C2 H p Lae 2 aaa ee a ne er som vary veneer vena sere anara
161. peration and you may need to restart your browser To send an alarm notification by email on the Notifications tab click Add and then select C Add Email Notification Complete the following fields Delay before sending first notification Indicate a delay in hours and or minutes HH MM before you want the first email sent If you specified an alarm trigger delay on the Gen eral tab ensure the combined time delay does not interrupt your alarm notification requirements Send email to Enter one or more addresses that are not pre configured in viewLinc Separate multiple email addresses with commas IMPORTANT If you enter a preconfigured viewLinc User s email address in the Send email to field viewLinc ignores assigned schedules User List Click in this field to open the Group User Selection window then drag viewLinc Users or Groups across to the Selected Groups Users column You can reorganize the list order using the arrow buttons for easier display Click OK Repeat email notification Choose an appropriate interval for the frequency emails are resent while the condition still exists You may want to use the Maximum Number of Repeats field to specify a maximum number of repeat emails that should be sent enter zero O to allow infinite repetition Pause notifications after acknowledgement Select an option to allow pause or prevent repeated distribution of Email and or SMS alarm notifications Notify Sele
162. prompt select whether you want to automatically create a sub zone based on the Device name or simply paste all of the Device Channels to the Zone Click Options H Save Linking Location Channels To link an unlinked Channel to a new Location 1 From the viewLinc desktop choose Options System Con figuration Locations Manager and ensure you have cre ated a Location that you want linked to a Device Channel Navigate the Devices pane to locate the Channel If you do not see any Devices listed check the Options filter to ensure all Devices and Channels are visible If you still don t see any Devices contact your system administrator Drag the Channel represented by the Channel icon from the Device pane and drop it into an unlinked Location in the Locations tree identified with The Channel is now linked with the Location you dragged it to Unlinking and Relinking Location Channels If you want to link a Channel to a different Location or if you no longer want a Channel associated with a particular Location you can unlink it using the Locations Manager Channels can be unlinked individually or you can unlink all Channels within a Zone This option saves you time when you want to delete a specific Zone the monitored area may no longer require monitoring Managing Locations amp Zones For some organizations the list of Locations and Zones is lengthy and the first step is to identify to which Locati
163. r window To create a View 1 Select Options System Configuration Views Manager 2 In the Views pane click Options New View 3 Enter a name for the View 4 Right click the View to add Zones or rename 5 In the Locations tree in the center pane select a Location or Zone you may need to expand the tree then drag it to your View or right click on the Location or Zone and select Copy amp Paste Note that when you drag and drop a Location or Zone all child Locations are included in the View f S Views Manager Views Locations iT Options Options x 3 Vaisala ag System 3S Vaisala 3S Vaisala la Ext probe a lal Ext probe ba Humidity 2 a Humidity 6 Humidity ia Temperature d Temperature 6 Click Options Save Working with the Locations window To specify who can access the View 1 Inthe Views Manager window on the View Properties pane select the Access Control tab 2 On the Access Control tab select the View then select Options 2 Add The Create Access Control window appears 3 Specify the access control type User or Group the name of the User or Group and select the permission you wish to give e Hide Use this permission for exceptions e View User or Group can see this Location in the Loca tions window e Full Control User or Group can modify the View using the Views Manager window 4 Click H Save The new permission appears in the Access Con trol tab When selected a
164. rate an On demand report see On Demand Reports on page 150 All available generated reports are viewable in the Reports Progress window To generate an existing report 1 From the viewLinc desktop choose Options E Reports and then select the report you want to generate from the Report Definitions tree The report parameters appear in the General Content Source Data and Page Layout tabs Note Users or Groups can only view the report parameters for reports they create or reports to which they have been gran ted owner access 2 On the Report Definitions Options menu select e Generate PDF Report Available for Alarm and Location His tory reports Choose this option to generate the report accord ing to PDF settings specified in the Scheduled Generation parameters Export to Excel Generate the report in tsv format Generate and Email Report Email report to predetermined list of Users Groups as a PDF file according to Scheduled Gen eration parameters Creating New Reports 3 In the Reports Progress window the most recently generated report appears at the top of the report list if Reports Progress does not display automatically open it from the task bar Reports Pi p C Once report generation is complete open or save the report by clicking the link Download report in the Progress column Generated reports are available to download from the Reports Progress window for 1 hour Schedul
165. ring Alarms on page 90 Refreshing the Alarms Window The Alarms window updates automatically or on demand The automatic Auto Refresh function ensures you are viewing the most current alarms however when reviewing a long list of alarms you can disable this functionality to prevent the window from updating before you are ready To disable Auto Refresh uncheck the Auto Refresh On button in the top right corner To force refresh manually select Options Refresh Alarms Window Orientation arr lt O Color code Used to help identify severity of condition Duration Indicates how long condition has been present State Indicates whether alarm condition is in effect Auto Refresh On With this option selected Alarm listing updates automatically whenever there is a change Turn off this option if you are Viewing and Acknowledging Alarms reviewing a long list of alarms as it may delay the alarm selection process Location ID The number after the Location name for example 15494 is the unique location ID In case more than one Location has been given the same name this number provides a unique ID so you can differentiate between them Receiving and Acknowledging Alarms All viewLinc Users can receive alarm notification via Email or SMS text whether or not they are logged in to viewLinc However only viewLinc Users with the Right to Acknowledge Alarms or higher and Access to the Location where th
166. ring System What s New Overview Connecting Devices Configuring Devices Installing viewLinc Logging in to viewLinc Setup Road Map Getting Help What s New With the release of Vaisala Veriteq viewLinc 4 3 many new features and functions have been added to improve and simplify your network monitoring capabilities What s New Instant Alarm Notification Immediate SMS notification Ensure your team members receive immediate notification of changes in alarm conditions with SMS text messages requires an SMS modem Recipients can also take immediate action and acknowledge alarms remotely Accommodate fluctuating work schedules Create alarm noti fication schedules to specify who needs to be notified of alarm condition changes for specific time periods for example day shift or night shift alternating shift work or 4 day work weeks Schedule system reminders Receive automatic notification of upcoming calibration service dates and receive system con figuration alarms whenever the server system time is changed Create escalating notifications If for some reason there is no response to a primary alarm notification ensure subsequent alarm notifications or more severe alarm condition noti fications are sent to additional team members with multi level threshold templates Easier Setup and Configuration Save time installing vNet PoE devices viewLinc can now automatically identify newly installed vNet devices with t
167. rt failure Need More Help If you require additional assistance with any of these issues contact Vaisala at 1 888 VAISALA within North America or send an email to helpdesk vaisala com Index 3 300 Series Transmitters 167 adding 36 alias 100 output quantities 69 sample rate 100 swapping 113 timeout 100 A Access Control 38 defined 38 40 for remote display terminal 159 inherited 79 setting for a Location 79 Access Control Inspector 42 access to viewLinc 38 acknowledging alarms 123 164 Alarms window 123 by Email or SMS 125 configuration settings 30 inactive alarms 124 Pop up Trend 125 viewLinc mobile 164 activating threshold alarming 48 active alarms viewing 67 96 121 adding 300 Series Transmitters 36 commands to an alarm tem plate 57 comments 57 comments box to a report 143 147 dashboard images 83 84 Email notification to an alarm template 56 HMT140 Wi Fi Devices 36 Hosts 37 Locations to a dashboard 85 multiple 176 multiple devices 37 Upload Definitions file 37 signature box to a report 143 147 users 45 variables to Email or SMS tem plates 62 Zones 72 adjusting scale value in a trend 93 Administrator s Email address 50 alarm notification command 120 comments 57 email 120 launching an application or device 120 pop up 120 receiving 122 schedules 48 alarm status icons 67 alarm templates 58 adding preconfigured com ments 63 commands 57 defined 52 53 Alarms about 117 acknowledging 123
168. ry Locations window navigation tree Tap the name of a Zone to reveal the Locations below it then press the top left Options menu to view the commands available HMT330 test25000 HMT330 test25001 Simulated Vloggers JALD Vancouver Zotac HMT140 Vancouver Zotac vcom Vancouver Cellular WR41 DARO Zone There are three selectable Views available 7 Locations pane View The default View Use this View to display Pop up Trends change Pop up Trend graph settings or acknowledge alarms When a Location is tapped the contents view expands e To go up a folder tap GS Do not use your Back button it will end the browsing session e To get further information on a Location select it then select Options Pop up Trend Note If the Pop up Trend does not appear check that your mobile Device is not set to block pop ups Locations Table View Displays detailed Location information for whichever Location was selected from the Locations pane view e Togo up a folder select the Locations pane View icon do not tap the Back button as this will exit the browser and you will have to log in again Using viewLinc Mobile To view Location information select the Location then double tap to view details Click the X to return to view previous screen amp Alarm Grid View Displays alarm information for whichever Location was selected from the Locations pane view or all Location alarms if none selected
169. s optional vNet Devices for connecting Veriteq Loggers to a viewLinc Server using an Ethernet connection optional Digi Devices for connecting Veriteq Loggers to viewLinc Server using an Ethernet connection viewLinc Server and viewLinc Host PC Requirements For optimum performance your viewLinc Server PC requires 200KB available per Channel per day for storing data Note The historical database where data is stored and configuration files are located in the Public Documents folder In addition the viewLinc Server PC and any viewLinc Host PCs must meet the following requirements Be available 24 hours a day 7 days a week Have 350 MB free application disc space Use one of the following Microsoft operating systems e Windows Server 2012 R2 64 bit Windows 7 Pro 64 bit e Windows Server 2003 32 bit e Windows Server 2008 R2 64 bit Overview e Have a supported Internet browser installed Microsoft Inter net Explorer v8 10 or 11 are recommended Only required on the Server PC if you plan to use it to run viewLinc Additional Server Requirements Depending on the number of Device Channels you plan to activate and monitor the viewLinc Server should also meet the following requirements Installation Size viewLinc Server Requirements Large installation 400 5000 Chan nels a dedicated machine 3 2 GHz Quad Core 4 GB RAM sufficient HD space to support 200KB Chan nel day For example
170. s 15 Vaisala Veriteq Devices 35 display preferences 28 displaying data on a POS display terminal 85 documentation conventions 4 drivers RealPort 15 USB cable 16 E e learning 4 editing alarm templates 58 communication alarms 107 Device aliases 99 Device and Channel properties 99 Email amp SMS templates 53 Locations 78 Logger alarms 108 threshold settings 81 transfer schedules 154 User accounts 47 Zones and Locations 76 Email Administrator address 50 templates macros 53 Email notification 120 in alarms 56 setting up 49 settings 49 Email or SMS message acknowledging an alarm 125 Email SMS template defined 52 enable disable viewLinc Aware Service 32 Enterprise Server about 6 erasing dashboard 86 Event Log Report Status 132 event logs adding comments to 133 adding custom events 134 exporting 135 printing 135 saving 135 viewing 132 Event Validation alarms about 118 Events 131 136 adding comments 133 Excel reports 142 144 Index F file locations application default 9 files backing up 177 finding Access Control permissions 42 linked Location 75 firewall 176 G General Parameters templates 54 generating and emailing reports system 148 getting help 24 getting started 1 graphing atrend 91 Groups creating 43 deactivating or reactivating 44 setting up 42 hardware requirements 7 Help 24 hiding columns 68 HMP110 103 HMT140 sampling in viewLinc 185 HMT140 Wi Fi Data Loggers adding 36 installing 11
171. s to view or perform tasks for specific Zones or Locations viewLinc offers several Access Control privileges as outlined in the following table Controlling Access to viewLinc rena ome All Access Control permission disabled Since Access Control is inherited from the top Zone down the Administrator can use this permission to hide specific Locations within a Zone or Sub zone Full Control User can view the Zone Location acknowledge alarms and if assigned Manage Locations Right can configure custom Threshold alarm settings and apply alarm schedules Configure User can view the Zone Location acknowledge alarms and Alarms if assigned Manage Locations Right can also apply alarm schedules Configure User can view the Zone Location acknowledge alarms and Custom if assigned Manage Locations Right can configure custom Thresholds Threshold settings Acknowledge User can view a Location and acknowledge alarms at Loca Alarms tion Basic view permission With this combined control system the Administrator can define specific activities that can be performed by each User or Group Important notes about assigning Access Control e Admin Users and Users that belong to the Admin Group auto matically have full access to all functions and Locations in viewLinc Access permissions are ignored s Ifyou assign a User Full Control for a Zone all sub zones and Loca tions inherit the Full Control setting e The effectiv
172. shold The Edit Threshold window displays Edit threshold settings as desired Click Options Save or for an HMT140 Device click Options Save and update device alarm Disabling Threshold Alarms You can temporarily disable alarms without deleting the Threshold settings for example when you want to move a Device from one physical location to another To temporarily disable a threshold alarm 1 4 In Options System Configuration Locations Manager highlight the row of the Location for which you want to disable thresholds On the Location Properties pane Thresholds tab select Options Edit Threshold In the Edit Threshold screen deselect Enable Threshold Alarm Click Save Note To pause all Host or Device alarms for a temporary period up to 24 hours see Pausing Alarms on page 126 Building Dashboards Deactivating and Reactivating Threshold Alarming You may want to deactivate a Device s Threshold because it is no longer required A deactivated Threshold disappears while deactivated and can be reactivated at any time Note To pause all Host or Device alarms for a temporary period up to 24 hours see Pausing Alarms on page 126 To deactivate a Threshold 1 Select Options gt System Configuration Locations Manager In the Locations pane select the Location In the Location Properties pane on the Thresholds tab highlight the Threshold you want to deactivate
173. sion allowing them to configure alarms Installing viewLinc h Everyone Automatically assigned access permission allowing them to View all Locations i Users with Full Control are automatically added to the default Administrators Group Thresholds configured on active Channels are applied to new Loca tions Reports are upgraded to retrieve data from the new Loca tions Zones POS displays are upgraded to use retrieve data from the new Loca tions Q How do install viewLinc 4 3 on a new server and transfer all data and settings from an old server machine running an older version A Here is the recommended procedure for viewLinc versions 3 6 1 and higher 1 Stop the watchdog and viewLinc services on the old system 2 Install viewLinc 4 3 on the new server Accept all system default set tings for the installation and data file locations 3 In the data file locations for the earlier version refer to the Admin istrator Guide for the default location for the old version then delete all files under the XXX folders 4 Copy a Files from the db folder on the old system into Vaisala Vaisala Veriteq viewLinc db b Files from the log folder on the old system into Vais ala Vaisala Veriteq viewLinc log EXCLUDING any files under Vaisala Vaisala Veriteq viewLinc log debug folder and any files named log watchdog c Any reports and transfer folders into the Vaisala Vaisala Ver iteq viewLinc folder 5 Open the Vaisala Vais
174. te a Windows Account and set it up for automatic log on for example http support microsoft com kb 324737 3 In the Windows Startup folder create a desktop shortcut to open a supported browser viewLinc System Requirements on page 7 This will ensure the browser launches automatically when a User logs in 4 Disable Windows Updates to prevent popups on the display screen 5 Launch the terminal browser and set the default Home Page to your viewLinc address followed by display for example http viewlinc com dis play 6 Set the remote terminal browser to work in Full Screen mode press F11 7 Log in to the viewLinc remote display application with the remote User account name and password and then choose a View These settings are remembered until a User logs out from the display application If the display reboots for any reason the Windows auto logon setting automatically relaunches the browser and logs in the last User Changing the Remote Display View To change the View displayed on a remote terminal you can either select a different View assigned to the User currently logged in or log in as a new User To change the terminal display View 1 On the viewLinc remote display expand the Settings pane click the Expand icon if required 2 In the View box select another available View The display updates automatically to the new View Using viewLinc Mobile To log in as a new User 1 On the
175. te that not all macros are available for all Email SMS templates Alarm acknowledgement messages Acknowledger Person who acknowledged the alarm AcknowledgerAction What was done in response to the alarm AcknowledgeTimestamp Time alarm was acknowledged AlarmID Alarm ticket ID used for remote acknowledgements Alarm related messages Alarm Message Message associated with the alarm Troubleshooting Tips AlarmObject Description of where alarm was triggered from a Channel a Logger or Host AlarmType Type of Alarm Communication or Threshold AlarmTimestamp Time alarm occurred Alarm DeactivationTimestamp Time alarm turned off Threshold Alarms AlarmOffValue Channel Value when alarm turned off AlarmValue Location Value when alarm occurred MinAlarmValue Minimum Location alarm value during alarm period MaxAlarmValue Maximum Location alarm value during alarm period CalibrationUrl Calibration Services website address LocationName Description of Location LocationZone Description of Zone in which Location resides LocationTimestamp Location alarm value timestamp when email issued LocationValue Location alarm value when email issued ThresholdCondition Summary of the threshold condition All Alarm messages Comments Comments entered manual or preconfigured with corresponding alarm or Logger transfer settings Date Date of alarm Deta
176. tem Configuration 4 Preferences 2 On the General tab click in the Comments required on changes Value field to select an option from the list Choose whether com ments are required on changes if it is up to the User to enter a Comment if they are required or if only preconfigured comments are required 3 Save your changes Options Save MKT Activation Energy The default value for MKT Activation Energy is used in Reports and Pop up Trends 1 On the viewLinc desktop choose Options System Configuration 2 Preferences 2 On the General tab select the MKT Activation Energy row then click in the Value column to enter a new value 3 Save your changes Options Save Choosing System Preferences Temperature Measurement Units When viewLinc is installed temperature is set to display in degrees Celsius You can configure viewLinc to show temperatures in either Celsius or Fahrenheit a setting that is applied globally This setting does not alter how the Device measures temperature it simply alters the units in which temperature is displayed except for Channels which already have preferred unit settings assigned Note To set measurement units on individual Device Channels see Editing Device and Channel Properties on page 99 To choose global temperature measurement unit pref erence 1 On the viewLinc desktop choose Options System Con figuration Preferences 2 On the General tab se
177. ter the Low and High values to define the graph measurement range Show Markers Choose this option to identify graph lines with numbers this is useful if you do not plan to print graphs in colour 9 Use the Page Layout tab to define the headers footers paper size and orientation a For Header or Footer options choose to display on all pages on the first page only on the last page only or on the first and last page b To define the content of your header or footer enter text in the Left Center or Right fields or use the Footer field to select Sig nature box or Comments boxes c Choose the paper size you want to print on and the orientation portrait or landscape d Select a header image by using the Image File dropdown for previously used images or upload a new image file by clicking the Upload button and clicking Browse to locate the file 10 Select Options Save Creating New Reports Creating a System Report To create a new System report 1 From the viewLinc desktop select Options Reports 2 In the Report Definitions tree select Options E New System Report 3 Enter the name of the new report 4 Complete the General tab Report Owner Your viewLinc User name appears auto matically If you have Admin access you can select a dif ferent User to have access to modify this report If a User does not appear in the list you many need to create a User account see Controlling Access to view
178. ters This longer description is called an Alias Events Alarms Reports windows and Email messages all use the designated descriptions for Channels and Devices To set the Channel or Device Description display pref erence 1 On the viewLinc desktop choose Options System Con figuration Preferences Preferences ox Options lt General Units Languages Name Value Channel Description Use Channel Description from Device A Comments required on changes Comments are not required Device Description Use Description from Device MKT Activation Energy KJ mol 83 144 Preferred Temperature Units Celsius Remote acknowledgements Email and SMS w Scheduling Functionality Enabled Choosing System Preferences 2 On the General tab click in the Channel Description Value field to select your preference from the list 3 Select your preference in the Device Description field 4 Save your changes Options Save Comments Comments can provide valuable reference information about changes made to your system by Users or network Events Depending on your Comments preference setting manually entered or preconfigured Comments appear in the Events window Event details pane generated in Reports and added during the acknowledgement of alarm notifications To set up preconfigured comments see Email amp SMS Templates on page 52 To set Comments preference 1 On the viewLinc desktop choose Options Sys
179. the menu 3 Click Yes 4 Click Options H Save To erase the Dashboard image and all data points IMPORTANT The erase operation cannot be undone 1 To erase the current dashboard select Options ZZ Erase Dash board 2 At the confirmation message click Yes Setting Up User specific Views The Locations screen can display User specific Views an easy way for non administrative Users to view only those Locations that matter to them their job function Note that you require Manage Views Right to create Views For example you could create a View of all humidity or all temperature Locations a User is permitted to view regardless of the Zone in which Devices are located Once a new View is saved the Administrator assigns access to that View to a User or Group If you plan to use a remote display terminal note that the displayed content is defined by the View assigned to the User logged in and the Locations the User is permitted to access For more information about setting up a Remote Display see Using a Remote Display on page 157 Once a View is set up the User or Group can access their View in the Locations window by clicking in the dark grey bar labeled Views at the bottom of the Locations tree pane Setting Up User specific Views J Options lt D Locations Sj Company ABC a O Site A Storage a Site B Monitoring Views Creating a New View You require Manage Views Right to access the Views Manage
180. the trend you are then viewing historical data To change the contents of the Trend View 1 Inthe Locations window select the Locations tab below the Trend chart 2 To select Locations you want to view in the Selected column check or uncheck the Locations you want to view 3 To include Threshold values in the Threshold lines column check or uncheck the Thresholds you want to view The pane displays stat istics information for each graph line 4 Click the Live button gt or click Options Refresh to refresh the graph to display only the data you have selected To view Trend max min statistics 1 Inthe Locations window select the Locations tab below the Trend chart 2 Click on the Group Statistics tab to see the max min ranges for all Locations together To adjust scale values 1 Inthe Locations window select the Locations tab below the Trend chart 2 Click the Scale tab The default low high range is set to Auto To enter new values click on the Auto text field and enter new values Working with the Locations window 3 Click the Live button gt or click Options La Refresh to refresh the graph to display the new values To select a specific time period to view 1 With a Trend graph open click anywhere on the graph and drag your cursor to the right to highlight the time period you want to magnify then release The magnified area displays until the next live update 2 To return to full view double click
181. tion Locations Manager 2 On the Devices Options menu select the option Show Deactiv ated Items 3 Select the deactivated Host Device in the Devices tree indicated by an ZZ then right click to select Reactivate Device 4 Click Options H Save You can now drag the Host Device to a Location in the Locations tree if required Removing Devices Deactivating Reactivating a Location To deactivate a Location 1 From the viewLinc desktop choose Options System Con figuration Locations Manager 2 Ln the Locations pane select the Location you want to deac tivate 472 Logger 09051049 lod Humid 7 Edit fp Cut location Find Linked Channel Unlink Channel wj Deactivate Location t c a Apply Schedule Clear Threshold Alarm Schedule 3 At the Modify Location prompt click Yes 4 Click Options H Save To reactivate a deactivated Location 1 From the viewLinc desktop choose Options System Con figuration Locations Manager 2 On the Locations Options menu select the option Show Deactivated Items 3 Select the deactivated Device in the Devices tree indicated by an 6 then right click to select Reactivate Device 4 Click Options H Save Swapping a Device When a Device is swapped the change is noted on the Location History report the report shows the Device serial number for a reporting period If during the reporting period the Dev
182. tivating 154 disabling 155 editing 154 scheduling 151 schedules 33 creating 48 Search 66 filters 89 for a User 45 syntax 89 secure SMTP 51 security levels 22 security key entering 31 Security Key files 175 serial ports 11 installation of viewLinc with 17 22 server requirements 7 services 6 session expiry 31 setting up 27 calibration propertites 110 discovering Devices 35 Email amp SMS notification Email amp SMS notification 49 Locations and Zones 69 remote display 157 159 Road Map 24 schedules 48 system preferences 27 Threshold Alarms Threshold Alarms 58 showing deactivated items 77 Threshold Alarms 83 showing inherited access per mission 79 signatures adding to Reports 143 147 SIM Card PIN 51 single threshold alarm template 59 Index SMS message templates 53 notification settings 49 setting up 51 SIM Card PIN 51 templates macros 53 sorting columns 68 stopping viewLinc 64 subnets troubleshooting 181 support information 24 supported browsers 8 System alarms defined 119 system preferences 27 Access Control 38 alarm acknowledgement 30 aliases 28 comments 29 MKT activation energy 29 security key 31 session expiry 31 temperature units 30 unit descriptions 32 viewLinc Aware Service 32 system requirements 7 system settings 27 temperature units 30 T technical support log 31 temperature setting measurement units 30 templates alarm 52 Alarm 53 Email or SMS variables 62 Email SMS 52 Gener
183. tive alarm details Threshold value and amount Alarms exceeded alarm date and time whether the alarm was acknow area ledged and by whom Permits User to acknowledge an alarm If you don t see the active alarm area there may be no alarms to display It can still be shown using the double arrows on the right hand side of the pop up trend Status bar Indicates channel monitoring status OK or Alarm Alarm condition type To open a Pop up Trend 1 From the viewLinc desktop select Options l lt Locations 2 In the Locations window browse the Locations tree and select a Location you want to view as a Trend 3 On the Table View tab or Locations navigation tree right click on the selected Location then choose Pop up Trend A new resizeable window appears containing information about the selected location 4 Repeat steps 1 to 3 to view multiple Pop up Trend views which you may want to display on various monitors To close a Pop up Trend window click Close x in the top right corner To acknowledge an alarm see Ways to Acknowledge Alarms on page 122 MANAGING DEVICES During viewLinc setup your Vaisala Veriteq Devices are discovered automatically and display in the Locations and Locations Manager windows see Discovering Devices on page 35 Administrators and Users assigned Device Manager Rights use the Locations Manager window to manage how Devices display in viewLinc define Host and Device Alarm
184. tname Displays name of the Host of the selected Device Channel Resolved Name For administrative purposes Host IP Address Host s IP Address Viewing Devices and Hosts Localhost Identifies whether the selected Hostis run ning viewLinc viewLinc server machine Number of Devices connected to the Host Version viewLinc version running on the Host Status Indicates whether the Host is currently connected to the viewLinc monitoring sys tem viewLinc Aware Indicates whether the viewLinc Aware Ser vice is enabled on the Host Alarming Alarm state Editing Device and Channel Properties To save time you can view and edit Device information such as Description Alias Timeout seconds UDP Port Password and data transfer parameters depending on the Device options from within viewLinc see Device and Channel Aliases on page 28 Depending on the Vaisala Veriteq Devices you have installed you can modify these properties in viewLinc however if your Device is linked to the vLog audit trail edit the Device properties in vLog or first disable the link to the audit trail to modify properties in viewLinc To edit Device properties 1 From the viewLinc desktop choose Options System Con figuration Locations Manager On the Devices pane select the Device you want to edit Select Options Y Device Edit Device or use the right click menu 4 In the Edit Device Properties screen edit the properties
185. uled transfer 1 5 From the viewLinc desktop select Options System Con figuration Transfers Select the row containing the scheduled transfer s to edit Select Options Edit Transfer The Device Transfer Properties screen appears Edit the trans fer details as required Click Save Deactivating Transfer Schedules When a Device is deactivated all associated transfers are automatically deactivated however you may want to deactivate a specific transfer schedule independent of the Device A deactivated transfer is automatically hidden from view To deactivate a scheduled transfer 1 Open the Transfers window viewLinc desktop Options ka Transfers Select the row containing the scheduled Transfer you want to deactivate Click in a column heading to sort alphabetically in ascending or descending order Click amp Deactivate Transfer or use the right click menu To confirm the deactivation click Yes Transferring Data To check that you deactivated the correct transfer select Options Show Deactivated Transfers all deactivated transfers appear in your list in grey text Disabling Transfer Schedules Disable a transfer schedule when you want to deactivate a transfer schedule temporarily A disabled transfer remains in view marked with an x To temporarily disable scheduled transfers 1 From viewLinc select Options System Configuration gt Transfers 2 Inthe Transfers wind
186. ve Your new report is saved and appears alphabetically in the report list Deactivating and Deleting Reports You can deactivate or permanently delete a report When you deactivate a report you prevent it from being used or auto generated for a specific period of time If you no longer want a report simply delete the report To deactivate a report 1 Inthe Reports window select the report you want to delete from the Report Definitions tree 2 Select Options amp Deactivate Report To reactivate a report 1 Inthe Reports window select Options Show Deactivated Reports 2 Select the report you want to reactivate from the Report Definitions tree 3 Select Options Reactivate Report On Demand Reports To permanently delete a report you no longer use In the Reports window select the report you want to delete Select Options ZZ Permanently Delete Report or use the right click menu Click Yes to confirm On Demand Reports Setting up On Demand reports allows you to quickly generate a report from the Locations window using any Location as the data source Administrators Users assigned Manage Reports Right and Report Owners can specify which of their reports can be accessed on demand by other Users To make an on demand report available to other Users 1 2 3 In the Reports window select a report from the Reports Defin itions tree On the General tab select Available as O
187. vice channels can have their descriptions modified Refer to the specific Device User Guide for more information To edit channel properties 1 From the viewLinc desktop choose Options System Con figuration Locations Manager In the Devices tree pane select a Device Channel to edit On the Devices Options menu select Channel then x Edit Channel or use the right click menu 4 Inthe Edit Channel Properties window modify the following fields as required e Description Enter a short Device description maximum 16 alpha numeric characters for Vaisala Veriteq Loggers maximum 32 characters for HMT140 Wi Fi Loggers this is not an option for 300 Series Transmitters s Alias Enter a more detailed Device description max imum 64 characters The Alias is used instead of a Description if the option to use Aliases is set up in sys tem settings see Device and Channel Aliases on page 28 Viewing Devices and Hosts Additional options are available for HMT140 Wi Fi Loggers Edit Channel Properties x Property Value Device EOF2E08 Device Class HMT140 Series Transmitte Description Channel1 HMP110 degC Alias Password Channel Type HMP110 Temperature Units Decimal Places 0 Presentation Scale 1 0000 Presentation Offset Engineering Scale Engineering Offset Calibration Scale Calibration Offset 0 High Alarm Value 200 0000 High Alarm Time 15 Sec 255 Low Alarm Value 200 0000 Low Alarm Time 1
188. vice in the new subnet is accessible from the viewLinc computer From a command prompt on the viewLinc Troubleshooting Tips computer type ping lt IP address gt If there are successful responses to the ping this test will prove that routing exists between the subnets Go to the next test For Digi Devices a In the command prompt type telnet lt IP address gt If you receive a login prompt this test will prove that the Device is able to respond to requests Press Ctrl C to abort the login Go to the next test In the command prompt type telnet lt IP address gt 771 If you receive an error message and the previous tests were successful then Port 771 is blocked between the local com puter and the Device This Port must be opened before the Device can be used with Vaisala viewLinc software This Port may be blocked by network Devices such as routers firewalls or layer 3 switches or PC software such as the Microsoft Windows Firewall 3rd party firewalls or secur ity software suites Unblock this port A successful connection is indicated by sets of three 3 hori zontal lines appearing on your screen Note that one set of lines will appear every 10 seconds Troubleshooting Tips Logging In Q Why can t I log in to viewLinc using the correct user name and password A Ensure the viewLinc Enterprise Server service is running gt In Windows Control Panel choose Administrative Tools Ser
189. viewLinc remote display expand the Settings pane if required click the Expand icon 2 Click Logout 3 At the viewLinc log in prompt log in as a new User 4 Select a View from the list of available Views for this User The display updates automatically to the new View Viewing Data on the Remote Display All viewLinc functions are available on the remote display as a User would find in a desktop View To learn more about using the Table View Dashboard Location Alarms and Trend tabs see Working with the Locations window on page 88 To learn more about acknowledging alarms see Viewing and Acknowledging Alarms on page 121 Using viewLinc Mobile If you have team members working away from your viewLinc network they can continue to access viewLinc data with viewLinc Mobile With any supported mobile Device simply enter your viewLinc IP address using the Internet browser on your mobile Device To start viewLinc Mobile the first time 1 Start the Internet browser on your mobile Device E 2 Enter your viewLinc IP address followed by mobile for example HH HHH HH H mobile 3 Log in with your viewLinc User name and password 4 Select the language you want to display When changing to a lan guage other than English the page automatically refreshes to display the new language Using viewLinc Mobile Viewing Data with viewLinc Mobile The initial screen that appears after you log in is the prima
190. want to set up a transfer schedule to view and analyze Vaisala Veriteq Logger data in vLog software see Transferring Data on page 151 Data collected by HMT140 Loggers and 300 Series Transmitters is automatically available for viewing and analyzing in viewLinc Getting Help If you need help technical support is available North America Contact Vaisala 8 am to 4 pm PST Monday to Friday Phone 1 888 VAISALA Email helpdesk vaisala com Web www vaisala com en lifescience N T T Setup Road Map For assistance calibrating Devices contact the Vaisala Calibration Service Center Visit http www vaisala com en services maintenance Pages depotcalibration aspx Outside of North America Email helpdesk vaisala com Web www vaisala com Vaisala Headquarters Finland Vanha Nurmijarventie 21 01670 Vantaa FINLAND Industrial Instruments Phone 358 9 8949 2658 Fax 358 9 8949 2227 Japan Service Center 42 Kagurazaka 6 Chome Shinjuku ku Tokyo 162 0825 JAPAN Phone 81 3 3266 9611 Fax 81 3 3266 9610 China Service Center Floor 2 EAS Building No 21 Xiao Yun Road Dongsanhuan Beilu Chaoyang District Beijing 100027 CHINA Phone 86 10 5827 4100 Fax 86 10 8526 1155 SYSTEM SETTINGS There are several important settings screens in viewLinc which are all accessible from the System Configuration menu from the viewLinc desktop select Options System Configuration System settings define the
191. window or tab Tools Inter net options General Tabs Settings Here is a description of the key elements in the Pop up Trend graphing area tem Beserintom S Title bar Displays the name of the Zone and type of location data reading humidity temperature voltage or current Header Indicates the date and time of latest reading the time zone is bar based on the time zone setting of the PC running the browser The graph header bar also displays the number of data points being measured Numerical Displays most current data values in units being measured as display defined by the User see Editing Device and Channel Properties area on page 99to change A graphical representation of data history is displayed here area Shows the scale for the data displayed in the graph Y axis X Axis Shows the reporting time frame if you use Internet Explorer you time scale can only view the last 300 data points all other browsers display the last 1000 points Indicated by a line to show historical measurement readings based on a specific date or time frame Move your mouse and hover over a specific point to show the specific X and Y axis val ues Threshold Indicated by a color coded line based on threshold setting to Line show historical threshold values Move your mouse and hover over a specific point to show the specific X and Y axis values Working with the Locations window n oea O Active Displays ac
192. you can modify account settings such as password or deactivate Users temporarily useful for Users who may be going on holiday Note To preserve your data history Users cannot be deleted per manently To edit user accounts and passwords 1 From the viewLinc desktop choose Options System Con figuration 2 Users 2 Select the User you want to edit then choose Options Edit User Or double click the row containing the User you want to edit 3 On the User Properties window edit settings as needed 4 Select Options H Save Note You can only edit passwords in viewLinc if you are not using Windows authentication To deactivate a User 1 From the viewLinc desktop choose Options System Con figuration 2 Users select the User you want to deactivate 2 Select Options Deactivate User 3 Click Yes to confirm the change To reactivate a User 1 From the viewLinc desktop choose Options System Con figuration 2 Users click Options Show Deactivated Users All deactivated Users appear in grey text 2 Select the User you want to reactivate then choose Options Reactivate User Setting Up Schedules Setting Up Schedules There are two ways to use the Schedules function to specify when you want Users to receive alarm notifications and to schedule when you want Location threshold alarming active Three status options are available selected in the State field on the Schedules window s
193. you did not use custom Channel descriptions in the earlier version of viewLinc it is highly recommended that you select the option to create Locations based on existing Device and Channel descriptions This will ensure you can easily identify your Device Channels in the viewLinc 4 3 Locations nav igation tree Review the install options and click Install Click Finish once the application is finished installing Note You must reboot the server for the viewLinc services to start running You can set up additional computers as Device Hosts This option allows for greater flexibility when managing Devices reduces the bandwidth required to communicate from server to Device and reduces the chance of network interference To install viewLinc on a Host PC Note If you are installing viewLinc on a PC running Windows 7 2008 O N an Bw NH a or 2012 you may need to adjust your Firewall settings to specify Public Private Domain exceptions Contact Vaisala customer sup port if you require assistance Insert viewLinc CD and run viewLincSetup exe Select the installation language from the box list Click OK Start the Setup Wizard by clicking Next Review and accept the License Agreement then click Next Choose a destination for the viewLinc program files then click Next Select Device Host then click Next Click Install Click Finish Note You must reboot the server for the viewLinc services to start running Logging

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