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dcTrack 2.4 User Guide - procom

1. p fi Pr PP RS ne a eo A Item Class Device Item AMSTAD_T3 v 1 Item Name Item Ports Color Group VLAN Connects To Item Name Item Port Color Status Entered By Entered On lt gt AMSTAD T3 im lt gt USNIUXAMSTEL 53F0 Installed Active a AMSTAD T3 PS1 lt gt 529 FPDU OutputL08 Installed Active Buntingk 3 23 2004 12 00 23 PM 4 b AMSTAD T3 P52 lt gt 529 RPDU OutputR08 Installed Active Buntingk 3 23 2004 12 00 51 PM lt 7 AMSTAD T3 RILO dsssb 529 CP1 14219A Installed Active V ats Ma dies BA en M umm e MR hm grietas apt a ma deu dete dS e Pato ann Trace Ports The Trace Ports page provides you with a graphical view of the comm and power port connections between items The connections are displayed as end to end circuits Clicking on an End Point button displays the details Double clicking on the image of the item shows the enlarged image and highlights the port involved in the connection If the circuit includes comm panels click the View Structured Cable Route button to view the cable route between the two comm panels on the floor map gt To trace ports 1 Select Visualize gt Trace Port 2 Select the connection type and the item class 3 Define the criteria used to find lookup the connection item and port cord ID or MAC address 4 Select the item The port connections are displayed P i a i A E IERI 99 22 iT Cu mnn CT l
2. ssssssssssessssss esent enitn nnne enne 130 Z Raritan Contents Creating a New Power Connection essere nennen nns 132 Editing Cornriectlons ea tienen ES ener na hope asus aikana ara iari Da od sae Dee dba ge 133 Disconnecting Connections 22 2 2 eres oreet arte data asna aaa a arda sk eve RR aNd 134 Ghange COMMON es vais diese NA 134 FROGUOSIS aannaaien te a aeaea adai 135 aD e E E E A E EET A E E E 138 REPONS sacs antec neiaa A n e a e ea a e aS E aE e EEE S 140 Melt aaa eataa aaa aeaaaee inda aN daaa 140 Elevations cisa ennea Adae aaa E EE a da aaa a eS 140 Gab Detalle sconto thu ndn earn iod O E A 141 ASSOC T 141 gj m 142 RP M Edane SE ENAERE NANE 143 COMME CTIOFIS arada e rug de rues Ne aa Eae a aa E usa aude Pelo rur udo ed 144 uo Fr EET 145 lore To uifeja rp EE 145 SNMP rack Report reri Ema 146 Administration erene ane cesta aa a A EE EEE T E a aE E AE E 147 Librae Saee ADMIN DES 147 PSIS a S EE A E E I A E A A A 153 User Management Windows Client sse enne 158 Using snimp Track Poller usciti cia dave tenian tuna n rero eia ren a iein oie fia tieda 161 na fon Wizard PETS 163 SelliDdSc er EA AT niic Er MEL IE Ok E E M eres 185 TRS MANS e PONS REEL LP 187 Index 189 zie Raritan i Chapter 1 Introduction In This Chapter Related DOCUME
3. f Connection Type Comm w Item Class Network Item amp Port e NIRAM CYC1 41 s C7 51 P01 Cabinet 514 Y Cabinet 514 v Cabinet N02 v Cabinet N04 Y Device USNJUXGIBSON Comm Pane 514 CP1 Comm Pane NO2 110 1 Network NJRAM CYC1 41 Sy Port and Color ALOM Port and Color I4125B Port and Color I4125B Port and Color C 51 P01 3 gt Connector w RJ45 Connector w RJ45 Connector w RJ45 Connector w RJ45 1 i White Patct White f E i f d SE i f 4 1 BT VNPT PR EP cnet fi BOON ES Sis Raritan p 80 Chapter 4 dcTrack Windows Client Power Path The power path displays the power circuits of all connected power supplies in the data center from the main UPS and all points in between Use the Power Path page to select a power supply a rack PDU input cord or output receptacle or a power outlet This expands the tree hierarchy to reveal the power path for selected item and port For each node in this tree hierarchy the relevant power information is displayed The Node Specification box shows the power data for the selected node as defined by the manufacturer The Downstream Power Sum box shows the power totals at the selected node in its three phase form This data is arranged in nameplate budget and measured values e Nameplate values are the sum of the nameplate values of all power consuming items below the selected node e Budget values are the sum of budget values for those same items e The Measured c
4. 50 Tasks for Creating a Site for the First Time in dcTrack sse 50 Greating EE E 53 ViSualizZaltiOFi 1st etate tr reda scena seda aca Dun d a E du A nd c A dh 55 aieo 56 TENTER ETE 76 MACS WOMMS e 78 Mace PONS M 79 Power Patih TCR 80 Search ILGlIS E E e E E t on node adea E nonis di a tea E nd can 82 IT Power and Environmental ltems esee rrr nnn 82 7 ole llate MATRIS SEE ETE ES P LER 82 Giang POLIS 4er eiie Io rte NL E Ed duce rev earner coer ELLE 97 Assigning Editing and Deleting Port IP Addresses ssssssssseeee 109 Cloning Items and Their Ports ssssssssesessessesssen enne ennemis 112 o fate Biz RODEO 113 A dit Tz DE 113 Getting Item Readings ssesssssssesssssesesesenee enne snnt entente enne 114 Submitting Hequ6esls coser adnank adaise aedini antiaine inienn iaiia cede e od 114 P Space Me REP 117 Subnets and VEAINS cseteris et tese ddnde can eset E EE T LR 117 P Addresses chee cece tay cree cage EE T E EM 123 Bg 124 SNMP Auto DISCOVOFy cnet reiten ien REX ERA AEAN ER NATN EKE esaia 126 BIegiore sijes eiulaepec e 129 Pertorming a SNMP Walk tice ce ORI IRE Rx NATURE Tae nes IR aeania 130 rentes S 130 Creating a New Comm Connection
5. Note If the import was done in multiple sessions due to needed corrections you must go to each session and select Delete gt To delete previously imported data 1 Select Administration gt Wizards gt Import 2 On the Import page select the import session from the Select an Import Session drop down 3 Click Delete Approving Import Sessions After reviewing imported data and determining the data is correct the status of all items can be changed at once to Installed Note If the import was done in multiple sessions due to needed corrections you must go to each session and select Approve gt To approve a previous import session 1 Select Administration gt Wizards gt Import 2 Onthe Import page select the import session from the Select an Import Session drop down 3 Click Go ux 5E Raritan Chapter 4 dcTrack Windows Client Settings Connecting to a Database The Database tab in the Administration section of the application shows the ODBC connection information that the Windows Client uses to connect to dcTrack You do not need to modify the information on this tab It is set automatically when the client is downloaded from dcTrack via the Management Client Application Settings The Application Settings tab allows Gatekeepers to e Set warranty expiration reminder dates for the currently selected site e Set the default SNMP port for all sites and users This is the port used by the
6. 112 Chapter 4 dcTrack Windows Client Cloning Items and Their Ports Cloning allows you to copy items that already exist in the application to use as a template to create new items versus having to create an item from scratch You can then make changes to the cloned item to customize it All items can be cloned with the exception of cabinets and comm panels New cloned items have names similar to the item they were cloned from but add a suffix followed by a sequential number such as Device1 01 Edit each cloned item name as needed dcTrack allows you to clone ports without cloning the items they are associated with For example you can clone the ports associated with a device without cloning the device itself This is done from the Create Ports dialog See Creating Ports on page 97 Note For cloned items unique fields such as serial number location asset tag and so on are not cloned Also if ports were cloned IP and MAC addresses are not cloned gt Toclone items 1 From the Explorer menu select IT Items gt Item Class For example IT Items Device 2 Select Add from the page mode drop down Ba Click Clone Bi The Clone Items dialog opens Select the item to be cloned from the Cloned from drop down The model is selected based on this selection 5 Select the Include Ports in Cloning process checkbox to clone the item s ports along with the item 6 Select the Include Custom Fields Data
7. Repeat to add more users Ow 4 c m When you are done creating the list of users click Continue Configuring LDAP Confirmation The final step of the LDAP wizard is to enable LDAP access You can click the links for Connectivity Search Parameters and User Accounts to make changes to any of the previous steps To proceed click Enable LDAP Authentication Once enabled all non admin users must have an authorized account on the LDAP server to connect to dcTrack Disabling LDAP Authentication Disabling LDAP returns dcTrack to using the local authentication database Users require an account on dcTrack to connect To disable LDAP authentication Click Settings Click Local User Authentication o P N Click Enable Local Authentication 31 Chapter 3 dcTrack Management Client Appliance Administration Configuring Proxy Connections to dcTrack If network restrictions prevent some users from connecting directly to dcTrack they may need access through a proxy server that is authorized to make the connection Check your firewall and security settings to ensure that communications between the proxy server and dcTrack is allowed gt To configure proxy connections to dcTrack 1 Onthe Settings tab under Appliance Administration click Proxy Configuration 2 Select the web protocol the proxy server will be communicating over HTTP or HTTPS 3 Enter the IP address of the proxy server in the Proxy Host fi
8. b To remove an association select one or more pieces of equipment from the list in the middle and click the lt Remove button Subnet and VLAN Man Show Subnets served by selected Equipment Network Equipment in OSI Layer 2 amp 3 D Show Equipment serving selected Subnet Equi tt Name Model Nid 4 2 Subnet Name Subnet Address Last Address Mask 3 Subnets in IUAO1A 1 WS X6748 GE TX ADMNAnywhere 192 198 10 0 lt gt 192 198 10 255 24 ADMN Anywhere 10 20 4 0 lt gt 10 20 7 255 ADMNAnywhere 192 168 1 0 lt gt 192 168 1 255 ADMN Group File 10 11 0 0 lt gt 10 11 3 255 NJAO1A 5 WS SUP720 ied pego ADMN Group Mail 10 11 4 0 lt gt 10 11 7 255 NJAD1A 6 WS X6748 GE TX 2 0 ADMN Row 1 10 3 0 0 10 3 3 255 NJA01A 7 WS X6748 GE TX ADMN Row 2 10 3 4 0 10 3 7 255 NJAO1A 8 WS X6748 GE TX ADMN Row 3 10 3 8 0 10 3 11 255 NJAO1A 9 WS X6748 GE TX ADMN Row 4 10 3 12 0 10 3 15 255 NJAO18 1 WS X6748 GE TX PROD Row 1 10 15 4 0 10 15 7 255 NJAO18 2 WS X6748 GE TX PROD Row 1 10 1 0 0 10 1 3 255 NJA01B 3 WS X6748 GE TX PROD Row 2 10 1 4 0 10 1 7 255 NJA01B 4 WS X6748 GE TX PROD Row 3 10 18 0 10 1 11 255 NJAO18 5 WS SUP720 PROD Row 4 10 1 12 0 10 1 15 255 NJA018 6 WS X6748 GE TX STOR Anywhere 10 20 8 0 10 20 11 255 NJAO18 7 WS X6748 GE TX STOR Row 1 10 2 0 0 10 2 3 255 NJA018 8 WS X6748 GE TX STOR Row 2 10 2 4 0 10 2 7 255 NJA018 9 WS X6748 GE TX STOR Row 3 10 2 8 0 10 2 11 255 NJA02A 1 WS X6748 GE TX STOR
9. G Gatekeeper 24 Gathering LDAP Configuration Settings 27 General Spreadsheet Requirements 166 Getting Item Readings 114 Getting Started 7 Good Practices 62 H Humidity and Temperature Ports 103 105 l Import Wizard 163 Import Wizard Interface 164 Import Wizard Templates 163 165 186 Importing AutoCAD Items into dcTrack 64 Importing Data 182 Importing Model Libraries 150 Initial Configuration of dcTrack 12 Installation and Configuration 10 Installing an HTTPS Certificate 34 190 Introduction 6 IP Address Teaming or Trunking 111 IP Addresses 109 123 IP Query 123 IP Space 117 IT Items 45 IT Power and Environmental Items 53 82 Item Class Radio Button 69 Item Details 143 Item Import Requirements 169 Items 45 142 Items amp Ports 187 L Libraries 147 Library Updates 186 Licensing 13 16 40 Linking and Unlinking Items to MIB Libraries 152 List Types 153 List View and Detail View 44 Lists 50 153 Loading dcTrack onto the Virtual Machine 11 Logging In to dcTrack 13 16 Management Client 19 Manager 24 Managing the Models and Connectors Libraries 147 148 Managing the SNMP Library 151 Managing User Settings and Clearing a User s Sort Order 159 Mandatory Requirements 57 Marking a Request as Complete 137 Marking Work Orders as Complete 139 Member 24 Models Library 148 N
10. HUBO03 hub03 10 3 6 14 hub03 ny corp nta com False TASA NY iaSa ny 10 1 1 149 iaSa ny nta com 101 False 3 IASB NY iaSb ny 10 1 1 143 iaSb ny nta com False TASYNCOL iasyncO1 10 1 1 157 iasyncO1 nta com 102 False INTRA LOO1 intra loO1 10 1 5 57 intra loO1 ny corp nta com 103 False INTRA LOO1 intra loO1 10 3 5 57 intra lo01 ilo ny corp nta com 104 False INTRA N YO1 intra nyO1 10 1 5 6 intra nyO1 ny corp nta com 105 False d INTRA NYO2 intra nyO2 10 3 5 7 intra ny02 ilo nta com False INTRA NYO2 intra nyO2 10 1 5 7 weilnet lo corp weil com nta com False jy INTRA NYO3 intra nyO3 10 1 5 58 intra nyO3 nta com 106 False 7 INTRA NYO3 intra nyO3 10 3 5 58 intra ny03 ilo nta com False flop KMCRW2 kmerw2 10 3 9 51 kmerw2 ilo nta com False Filter List M What would you like to do with the audit result X A Preview report showing all DNS names that don t match so I can correct them on my DNS Server a Correct the DNS name in dcTrack with the Actual DNS name Found for all items that don t match EUN Correct the DNS name in dcTrack with the Actual DNS name found for the items I selected violae usse EU T get am aca arr BS PT e T 5E Raritan mM Saat x M MS Remove all items that match i e Match True Remove all items with Not Found in DNS a aT ln 125 Chapter 4 dcTrack Windows Client SNMP Auto Discovery SNMP auto discovery discovers servers and other equipment in your data center and use
11. Managing User Settings and Clearing a User s Sort Order User settings refers to the unit of measure and the default site the user is associated with Units of measure can be either U S or metric measurements and apply to all measurements captured in dcTrack such as cabinet height item weight and so on U S is the default setting The default site is the site that is automatically selected each time dcTrack is launched Users can switch to any other site in the database at any time If this default site setting is not set for a user the default application site is automatically selected each time dcTrack is launched You can also clear a user s sort order from the User Settings section of the page gt To change user settings 1 Inthe dcTrack Windows Client click Administration gt Users 2 Onthe User page click on the name of the user you want to modify settings for Click Edit In the User Settings section of the page define the following settings a Units displayed in US measurements or metric measurements b Default Site the default site the user is associated with c If needed click Clear to clear the user s sort order 5 Click Save zie Raritan sd Chapter 4 dcTrack Windows Client gt To clear a user s sort order 1 Click Administration gt Users 2 Onthe User page click on the name of the user you want to modify settings for Click Edit In the User Settings section of the page click
12. Raritan Copyright 2010 Raritan Inc dcTrack 0E v2 4 E November 2010 255 80 6050 00 This document contains proprietary information that is protected by copyright All rights reserved No part of this document may be photocopied reproduced or translated into another language without express prior written consent of Raritan Inc Copyright 2010 Raritan Inc All third party software and hardware mentioned in this document are registered trademarks or trademarks of and are the property of their respective holders FCC Information This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a commercial installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications Operation of this equipment in a residential environment may cause harmful interference VCCI Information Japan CORES HRLBRESERRS AERA BRS VCCI ORE CBSO PFAZAAWRRHRECT CORBt RE CHEATS CBR BEES SMCOTCEPHVETF COMPICMSEAAPBOICHREBT SBLIBKENSCEPHVETF Raritan is not responsible for damage to this product resulting from accident disaster misuse abuse non Raritan modification of the product or other events outside of Raritan s reasonable control or
13. Select Administration Wizards Import In the Select a file to import from section of the page click Browse Locate the source file and click Open in the Select a file to import dialog Click Next In the Import Wizards section select the type of import Items with Ports as Quantities Comm Circuits or Power Circuits From the Import all Items to this Site drop down select the site you are importing the data for Click Next The data from the spreadsheet will be displayed in the data table at the top of the page and each column along with the dcTrack field it is mapped to is displayed in the field match panel on the bottom left of the page If dcTrack has successfully mapped each of the spreadsheet column headings to a field in dcTrack the You ve successfully mapped this field Click Next message will be displayed at the bottom of the page Additionally all of the field values will be listed in the Available values in dcTrack for field box in the import panel on the bottom left of the page Click Next f dcTrack could not map a spreadsheet column heading to a dcTrack field you must do one of the following a Skip the field by selecting the Skip column checkbox Raritan Z Raritan Chapter 4 dcTrack Windows Client OR b Manually select and map the fields to a dcTrack field listed in the Map to dcTrack field drop down Use the Add function to add the field or Map to map the field dcTrack
14. Subnets in list Use the Shift or Ctrl keys to make multiple selections c From the All Subnets list select the subnet you want to add to the equipment and then click the lt Add button The subnet will be added to the equipment and displayed in the Subnets in list Use the Shift or Ctrl keys to make multiple selections Raritan Z Raritan Chapter 4 dcTrack Windows Client Add equipment to subnets a Select the Show Equipment serving selected Subnet radio button From the All Subnets list select the subnet you want to add to the equipment The equipment the subnet is currently associated with if any will be displayed in the Equipment serving Subnet list Use the Shift or Ctrl keys to make multiple selections In the Network Equipment in OSI Layer 2 amp 3 list select the equipment you want to add the subnet to and then click the lt Add button The subnet will be added to the equipment and displayed in the Equipment serving Subnet list Use the Shift or Ctrl keys to make multiple selections To remove a subnet associations Remove a subnet from equipment a Or Leave the Show Subnets served by selected Equipment radio button selected To remove an association select one or more subnet from the list in the middle and click the gt button Remove equipment from a subnet a Select the Show Equipment serving selected Subnet radio button 121 Chapter 4 dcTrack Windows Client
15. The Gatekeeper can e Editall items and connections including cleaning data e Approve reject mark as complete or archive requests e Issue work orders mark them as complete and archive them e Update drop downs e Manage teams Manager Managers can view add and edit items and connections in the dcTrack Windows Client so long as the team they belong to is listed under the Admin Team field for the currently selected item or if the Admin Team field is blank in which case anyone except users with an access level of Viewer can make changes A red lock amp icon is displayed when the current selected item is not editable Member Members can view add and edit items and connections in the dcTrack Windows Client so long as their name is listed under the System Admin field for the currently selected item or if the Admin Team field is blank in which case anyone except users with an access level of Viewer can make changes A red lock amp icon is displayed when the current selected item is not editable Viewer Users with Viewer level access are able to access pages in the dcTrack Windows Client but cannot make changes to the data Viewers can also access and view reports which can then be printed Raritan Raritan Chapter 3 dcTrack Management Client Adding Editing and Deleting Users User accounts are added edited and deleted in the Management Client You must have Site Administrator privileges to perf
16. You can set dcTrack to log out any web users who have been inactive for a certain period of time gt To change web user session timeouts 1 Inthe Settings tab click Web User Session Timeout Raritan ZE Raritan Chapter 3 dcTrack Management Client Select a time from the Log users out after list The time indicates how long users can remain idle on the dcTrack web interface before being logged out Select Never to disable this feature Click Save 37 Chapter 4 dcTrack Windows Client In This Chapter dcTrack Windows Client Interface sseseeeeene 38 deTrack Terminology ice cini eiecti eie eden reed Cha cr retira 45 ISl Im CREER EM ES EAEE 50 ViSUalizatlOi i reci ciiin Prid xx d rennen v n o red eri rd d rid nri 55 IT Power and Environmental Items eese 82 P SPaCe PERMET 117 GOMNNMOCHONS a eciinccnnis vci end a ed vin nd n n Fd v raa FR E 130 Change M Ge fa o MEER EE E EE I TIT 134 PRO DOMS css c 140 Piel HET oTt EN X 147 dcTrack Windows Client Interface dcTrack Raritan e A ve t i Orere T E LI Q Foesgaest Stage it angl Retest ag Vito PERF en Ut 152 162 57 4 Strak z Mhimerd ari 5 Raritan tnt Geti oct CABOO Lt ve vis a 3 abun Dofoenmat on 4 abunet Hardware Cabanwet Vio cement cano Ais we nme wee z Cabaret Metres Cabwnet Wwe Menegers t
17. 22 1011 40 10 11 7 255 10 11 41 ADMN Group ADMN Group Mail 5 410 15 22 10 15 4 0 10 15 7 255 10 15 4 254 sto PROD Row 1 PROD Row 1 i x 10 20 22 10 20 4 0 10 20 7 255 10 20 4 1 adm ADMN Anywhere ADMN Anywhere 1020 22 10 20 8 0 10 20 11 255 10 20 8 1 sto STOR Anywhere STOR Anywhere Ra EN ML M ROM E LLL ERR PIS anf apt entm aam des gt To edit a subnet Note The Mask Subnet Start and Subnet End fields cannot be edited If these values must be removed or changed the subnet must be deleted and a new one created 1 From the toolbar select Edit from the Page Mode drop down 2 From the list of subnets in the Defined Subnets for this Site list click on the subnet you want to edit Editable values appear in the text fields and drop downs 3 Make changes as needed and click Update gt To delete a subnet From the toolbar select Edit from the Page Mode drop down 2 From the list of subnets in the Defined Subnets for this Site list click on the subnet you want to delete 3 Click the Delete button A subnet cannot be deleted if the IP addresses of the corresponding subnet have already been assigned to items Only one subnet can be deleted at a time Raritan n 120 Chapter 4 dcTrack Windows Client Adding and Removing Item Subnets from the Subnets and VLAN Management Dialog Use the Subnet and VLAN Management dialog to build associations between network switches or associations betwe
18. Asset Tag All items Optional column Purchase All items Optional column Price Purchase All items Optional column Date Installation All items Optional column Date Contract All items Optional column Number Contract All items Optional column Amount Contract All items Optional column Begin Date Warranty All items Optional column Expiration Date SLA Profile All items Optional column Operating Device and Optional column System network items dis Raritan Raritan Column name item Domain OSI Layer VM Cluster VM DataStore Location VM DataStore Volume Rack PDU Group Name Number in the Group Custom Field Comm Port Quantity Applies to Device items Network items Device items Device items Device items Rack PDU class Rack PDU class All items Comm ports Chapter 4 dcTrack Windows Client Description Optional column Optional column Network items that identify the OSI layer as the primary function of the item Optional column Virtual machines or virtual machine hosts into a VM cluster Optional column The physical machine on which the VM s datastore file is located Optional column The volume on the physical machine on which the VM s datastore file is located Optional column Use this field to group many rack PDUs that exist in a cabinet Optional column Use this field to assign a Rack PDU a number to iden
19. End Point A is always represented on the left and End Point B on the right When using the cable plant comm outlets a connection can have more than two end points Unlike other item ports a comm outlet port is always represented as two end points since a comm outlet port is actually a cable with two ends and each end will connect to two different item ports A connection is built by selecting the item and port for end point A then the item and port for end point B Acomm outlet is always selected under end point B When selected another end point A is added to the connection representing the far end of the cable which will connect to another item port as an end point B Connection and Item Statuses Each item and connection is marked with a status The status identifies the state the item or the connection is in The status is managed automatically by dcTrack based on the action taken last on an item or a connection The following are the dcTrack status definitions Item Description New Item or connection that has been added but has not yet been approved A request may or may not have been issued Approved Not Item or connection that has been approved but has Installed not yet been installed A work order may or may not have been issued Installed Item or connection that is installed and is in use Inactive Item that is installed but is not in use 49 50 Chapter 4 dcTrack Windows Client Sites Item Discarded
20. Ifthe item is not being used by an application record click Delete Working with Custom Fields You are able to create custom fields that will be associated with item classes and appear on the Detail 2 page for those items For example you can create a custom field called Patch Level to capture the patch level information for a server device Since custom fields are associated with specific item classes they will only appear on the Detail 2 pages of the item classes they are associated with So if you have a custom field called Firmware that is applied to Networks that field will only appear on Network item Detail 2 pages Custom fields that will launch web browsers or open Windows Explorer can also be created for the Detail 2 pages This feature functions much like using the Windows Start Run command line Creating Custom Fields To create a custom field Click Administration Lists to open the Lists page In the Lists section of the page click Custom List Fields Click Add In the Add Edit List Item section of the page enter a name for the field Up to 25 characters can be used for the field name Required ANY Select an item class to associate the field with 6 Click Save 3is Raritan dsl Application Criticality Application Names Application Sites Cabinet Groupings Colors Domains Hostname Suffix Item Functions Item Types Media AWG Operating Systems Port Protocols Port Speeds Rack P
21. Off Site To Be Removed Deleted Description An item that has been removed from inventory and disposed of This is similar to marking an item for deletion This status does not apply to connections When connections are removed they are deleted from dcTrack and therefore will never exist in a discarded state An item that has been removed from the data center to an off site location such as a client s site This status is different than Discarded in that the item s position in a cabinet and its connections remain in place physically in the data center as well as in dcTrack since this item is expected to be returned and hence its resources are reserved When a connection is being edited a request is generated to delete the existing connection and create a new connection Therefore the status of the existing connection is changed to To Be Removed pending its approval When an item in the Discarded status is deleted a status of Deleted is applied to it The item is no longer visible to the user but it remains in dcTrack Only the Gatekeeper can see this item from the Administration Items amp Ports page Cabinets with a Deleted status do not count towards the used licenses Tasks for Creating a Site for the First Time in dcTrack Following are the steps for entering data into dcTrack for the first time This information takes into account dependencies and relationships between various data center infrastructure ite
22. Raritan Sites A data center room with its own AutoCAD DWG drawing file Items Any asset being managed in the data center is called an item In the dcTrack Explorer menu the items are broken into three groups IT items power items and environmental environ items Then each group is broken further into the item class Each item can have one or more power port and or communication port See Ports on page 48 IT Items Any IT asset that is being managed in the data center is called an IT item Items are grouped into six classes called item classes which are as follows Item Description Cabinet A cabinet item is the structure that contains other items such as devices network equipment comm outlets and or rack PDUs A cabinet can be an enclosed cabinet or an open bay 45 46 Chapter 4 dcTrack Windows Client Item Device Network Comm panel Power Items Item UPS PDU Description rack Cabinets and racks have mounting screw holes that are spaced apart according to an EIA industry standard This spacing is known as a rack unit RU which represents a mounting height of 1 75 A device item is any computer system and its peripherals that are placed into a cabinet in the data center There are several device types such as servers appliances disks storage tape drives KVMs etc A network item is any network equipment that provides network connectivity to devices Network equipmen
23. Select Edit from the Page Mode drop down o P N Click Create Ports in the Comm Ports section of the page The Create Ports dialog appears 4 Select Comm or Port from the Port Type drop down depending on the type of port you are creating Click Clone Ports to open the Clone Ports dialog By default the Look in Site drop down displays the site that item you selected on the List page is associated with If you want to clone an item from another site select the site from the drop down 7 The FROM Item is the item that the port you are cloning is associated with By default the Clone FROM Item drop down contains the name of the item you selected from the List page If you want to clone the port from another item select the item from the drop down 8 The Clone Ports TO Item field contains the default name applied to the item based on the FROM Item selected in the Clone FROM Item drop down 9 The Model fields are populated automatically based on the values of the Clone FROM Item drop down and Clone Ports TO Item field 10 Select the type of ports you want to clone comm ports power ports and or sensor ports Raritan Chapter 4 dcTrack Windows Client 11 Click Clone Ports This process clones all the ports from the template source item to the item that is currently being edited destination PERF2 e Clone FROM Item u Mod Clone Ports TO Item SVRO1CAB001 01 Model Sy
24. The information displayed in this frame will vary depending on the item radio button that is selected For example if the Cabinet radio button is selected cabinet specific information is displayed and can be sorted diim um a A mem U P E E A TH Ak NN T oc E D Cabinet Q Device Q Network Q Data Cabling Power Distribution yje Power Outlet Rack PDU viOcrac Tie Cabinet w Asc Alias JR CAB1 APC ot JR CAB1 UM dal an amm t u Andr 704 If you select an item such as a specific cabinet and then select another item class such as device only the devices contained in the selected cabinet will be displayed in the list To view all items in a specific class click Reset and select the appropriate item class radio button Adding and Removing Tiles on the Floor Map The Gatekeeper can add or remove floor tiles on the floor map drawing To add and remove tiles in the drawing the tile objects must be created in AutoCAD and then imported into dcTrack Please refer Optional Feature Requirements on page 58 for instructions on how to add a perforated tile to the drawing in AutoCAD gt Toadda tile 1 Click the Tiles radio button and then click on a blank tile location on the floor map grid Tip Zoom in on the floor map to get a better view of the tile grids 71 72 Chapter 4 dcTrack Windows Client 2 Enter the
25. The splash screen provides a quick summary of licensed cabinets and total number of ports See also Windows Client Splash Screen on page 40 It also provides a summary of the items comm data ports power ports and sensors associated with each cabinet dcTrack Raritan Know more Manage smarter Release 2 4 ous ee APP tha nien Ta Used Remaining Cabinet Licenses 3 100 502 16 2 2 598 Sass stems Comm Data__ Power _ Sensors _ Cabinet Rack 502 7 z 7 Device 9 610 38 437 19 218 Network 1 600 76 800 1 600 Comm Panel 1 600 19 200 UPS 4 1 0 Floor PDU amp Panels 80 0 2 224 0 Power Outlet 1 008 1 024 Rack PDU 1 009 1 001 25 037 4 000 CRAC 1 1 0 Probe 0 0 0 0 Totals 15 418 135 440 49 103 4 000 Total Ports 188 543 Copyright 2004 2010 Raritan Inc All Rights Reserved a a eme Lam uma mm mts an The dashboard displays the number of licenses and is visible the entire time you use the application See Dashboard on page 43 192 168 57 64 Raritan Raritan Chapter 2 Getting Started Management Client Administrators can view and add dcTrack licenses from the Management Client gt To view licenses from the Management Client e On the Settings tab click Product Licensing in the Appliance Administration section The Licenses list contains all license files that you have uploaded to dcTrack The feature that is allowed by this license Feature Ini
26. This view displays the items that are contained in the cabinet in Text view From the Elevation view select R Rear or F Front from the drop down at the top of the dialog to see the images as graphics versus text To view details for a cabinet double click on the name of the cabinet in the left frame of the Floor Map page The Details page for that cabinet will open in a secondary window Double clicking on a floor PDU opens the Item Details dialog This dialog contains the floor PDU s power panels with the corresponding circuit breakers E sme on Entire Data Center Bese 5 RS Trace Items Use the Trace Items page to trace the all port connections for the selected item Clicking on a connection in the list allows you to open and view a list of all connections for the item This includes viewing the item ports used by the connection color coding applied to the connection to identify it and the current status of the connection The user who created the connection and the date and time it was created are also displayed gt To trace items 1 Select Visualize gt Trace Items 2 Select the item class and the item The connections for the item are displayed Raritan Chapter 4 dcTrack Windows Client 3 Double click on any row to trace the full circuit for that port
27. Trace Ports 79 Turning AutoCAD Layers On and Off on the Floor Map 74 U Uploading the dcTrack Image to the VMware Host 10 UPS 93 94 User Management Management Client 21 50 158 User Management Windows Client 25 50 158 Using Lookup and Ping 123 129 Using SNMP Auto Discovery 127 Using snmpTrack Poller 146 161 Using Tile X Y Coordinates 75 V Viewer 24 Viewing Cabinet Elevations and Item Details 78 Viewing Capacity Planning Charts 73 Viewing Existing Subnets and Related Equipment 122 Viewing Import Sessions 184 Viewing Item Details in the MIB Library 152 Viewing Licenses 17 Viewing Linked Objects 68 Viewing Reports 140 Viewing User Activity Reports 160 Views Pages and Modes 44 Virtual Machine VM Host 83 88 Virtual Machine Requirements 8 Visio Drawings 56 65 Visio to AutoCAD Export Rules 65 Visualization 51 55 Ww Windows Client 18 Windows Client Splash Screen 18 40 Work Order Archiving 139 Work Orders 138 191 Index Working with Custom Fields 154 156 in Raritan Raritan gt U S Canada Latin America Monday Friday 8 a m 6 p m ET Phone 800 724 8090 or 732 764 8886 For CommandCenter NOC Press 6 then Press 1 For CommandCenter Secure Gateway Press 6 then Press 2 Fax 732 764 8887 Email for CommandCenter NOC tech ccnoc raritan com Email for all other products tech rari
28. a Select Comm from the Port Type drop down Required b Enter the number of ports to create Required 101 102 Chapter 4 dcTrack Windows Client c Select the connector type from the Connection for all ports drop down Once selected an image of the connector will be displayed d Select the media protocol and speed e Select the port name f Enter the number you want to begin numbering ports at g Select a port from the library fthe port is available in the Port Library it is displayed in the Create from the Model s Port Definition in the Library list at the bottom of the dialog Select the appropriate port Click Use Selected If additional information needs to be entered that was not entered when the port was selected from the library enter it as needed If necessary assign an IP address to the comm port Enter the IP address or use IP Lookup to find an IP address Alternatively IP address assignment can be done later from the IP Address dialog See Assigning Editing and Deleting Port IP Addresses on page 109 Click Port Placement to open the a dialog containing the front and rear view of the device you are adding the port to From this dialog you can define the location of the ports on the equipment See Port Placement on page 106 for more details on this function Click Create Port If needed continue creating additional ports Once all ports are created click Close Comm Panel Comm Port
29. access the Settings tab and the various administrative functions associated with dcTrack such as managing users managing licenses and so on For a complete list of functions performed in the Management Client See dcTrack Clients on page 7 3ERaritan dcIrack dcTrack Settings Appliance Information dcTrack Version 2 4 0 1796 Device Time 10 18 10 10 46 01 AM UTC License Managing 502 Cabinets out of 3100 allowed for Raritan Engr Victor Appliance ID 87dbfef4 17d7 45f4 b952 9de6b6311645 UPON RM Lol gt ws a o gam The following options are only applicable to dcTrack users who are also using Power IQ These options are accessed and enabled on the Settings tab of the Management Client even if you are not using Power IQ However they do not affect dcTrack functionality in any way e Configuring Language Temperature and Currency e Configuring Logging through Syslog e Upgrading dcTrack Firmware e Support Connections 20 Chapter 3 dcTrack Management Client Changing Your Password Passwords are managed in the dcTrack Management client gt To change your password 1 Onthe Settings tab click Change Password The Change Password dialog appears 2 Enter your current password and then enter your new password in the New Password and Confirm Password fields Click OK User Management Management Client dcTrack users are created and maint
30. center room s North Optional column Use the values Item Front Faces Cabinet Front or Item Rear Faces the Cabinet Front Optional column Use the values Left orRight to indicate the location of a vertically mounted item in the rear of the cabinet Optional column When dealing with blade devices or chassis style switches indicate the name of the chassis that contains the blades Use this column to enter the name of the chassis You must also enter a separate row for the chassis keeping this column blank for chassis entry A row for the chassis must be included even if the chassis already exists in the database Optional column If you have a situation where several switches are connected together in a network stack or subnet use this column Enter the name of the stack or subnet in 171 Chapter 4 dcTrack Windows Client Column Applies to Description name item this column for each switch Unlike chassis based switches you do not need a separate row for the name of the stack Network Stack Network items Optional column Number This is the number given to each stack and is appended to the end of the network stack name to form a unique item name Type All items Optional column Function All items Optional column System Admin All items Optional column System Admin All items Optional column Team User All items Optional column Department Serial Number All items Optional column
31. items if needed Items can be deleted if they are not being used by the application If the item is being used a message is displayed in the Add Edit List Item section of the page and the Delete button is disabled In order to delete the item you must first remove it from every application record that is currently using it gt To select a list and view its list items 1 Select Administration Lists 2 Inthe Lists section of the page click on the list you want to view The list items are displayed in the List Contents section of the page The Add Edit List Item section displays the number of times the item is used by the application and a description of the item List Types List type Description Application Used in the IT Items Device page for Application Criticality tracking 153 154 Chapter 4 dcTrack Windows Client List type Application Names and Application Sites Cabinet Groupings Colors DNS Suffix List Domains Item Function Item Type Media AWG Operating System Port Protocol Port Speed Rack PDU Fuses Service Level Agreement Subnets VLANs T H Probe Locations User Departments Custom Field Description For making logical groups of cabinets Used in the IT Items Cabinets Visualize Elevations and IP Subnets pages For color coding of ports and IP Subnets Used in all Item pages for color coding ports Used in IP Subnets page for color coding subnets Is a su
32. u E Visualize IT Items Power Items Environ Items EH IP Space JV Connections Change Control lt A Reports fq Administration 0 0 6 i MA I REN n Toolbars The toolbars that are used in dcTrack vary depending on the page you are working in Following is an overview the icons that make up most toolbars Icon Description The page view icons switch the item pages between List Detail 1 and Detail 2 pages The List screen contains all items in the current item class based on the selection in the Explorer menu The Detail 1 page contains information specific to the selected item The information for each item will vary depending on its item class The Detail 2 page contains additional fields about the selected item The Record Locator shows the currently selected item You are able to type the name of an item into the Record Locator to find the item or use it as a drop down to select the item from a list Clicking on an item name will open it to its Detail 1 page The Record Locator drop down is always 41 42 Chapter 4 dcTrack Windows Client Icon Actions N d Description sorted by item name regardless of the sort order selected The Page Mode drop down switches the item page between View Edit and Add View screen mode allows you to view data only While in this mode the Permission Lock icon is red and in the locked position Provided you have t
33. Additional Object Filters 5 Click Save gt To test the LDAP settings 1 Inthe Settings tab click User Accounts 2 Enter a username and password of a user that has an authorized account in the LDAP server you configured Click Add and then click Test Note LDAP must be enabled in order to test zie Raritan 2 Chapter 3 dcTrack Management Client Configuring LDAP Search and Authentication The LDAP server contains a directory of users This step tells dcTrack where to search for users and how dcTrack authenticates or Binds those users with the LDAP server 1 In section 1 type the base DN in the Base DN field The base distinguished name DN is the top level of the LDAP directory tree It indicates where in the LDAP directory you want to begin searching for user credentials For example cn Users dc raritan dc com Click Check The options that appear in section 2 depend on the base DN entered a If your LDAP server uses anonymous binding select Searching using anonymous binding b If your LDAP server uses a Bind DN and password combination select Search using the following bind DN and password Then type the bind DN and password in the provided fields c If you bind manually select Enter the LDAP user parameters manually Click Check The user parameter options in section 3 depend on the choices made in section 2 a If you chose to bind manually type the user attribute prefix in the fiel
34. Available Custom Fields box and then clicking the Add button Use the Column Width in field to adjust the report column width as needed to accommodate the custom fields The maximum column width is 9 Show SNMP Data for the device that was discovered via Discovered Data SNMP data discovery are captured in the report If Show SNMP Discovered Data is selected the Show SNMP Discovered Data Options section of the page becomes active Select the SNMP discovered data options to include in the report is Raritan Raritan Chapter 4 dcTrack Windows Client Filters Applying filters allows you to limit the data that is contained in the report This is useful if you are maintaining a lot of items in dcTrack and would like to limit the time needed to generate the report Report criteria Description All Data This is the same as not applying a filter at all All data for the items being maintained in dcTrack are contained in the report Filter per list below Select this radio button and then select the criteria by which the report should be filtered Only data that meets the criteria you set are captured in the report Once you have selected the criteria for the filter click the Add button to apply it to the report Click on the filter and then click Remove to remove it Sort Sorting allows you to define how the data in the report is sorted when it is displayed Report criteria Description Sort on Item Fiel
35. E G H Class ltem Name Alias Cabinet Rail or Slot Position Make M RU Height 20 HP Proliant 21 22 23 24 25 26 27 15 16 17 18 19 20 21 Netwot Brocade 3 1 1 i HP Proliant Netwoti Brocade vw wo IMPORTANT In order to avoid being prompted to manually map columns to fields during the import process make sure your spreadsheet columns are named in the same way as they appear in this table together You cannot map a subset of these columns Column name item Class Applies to All items Description Required column Note Power Supply fields identified with an asterisk must all be mapped The class must be one of the following Device Network Comm panel Power outlet Rack PDU PDU UPS CRAC Passive chassis 169 170 Chapter 4 dcTrack Windows Client Column name item Item Name Alias Cabinet Rail or Slot Position Make Model Applies to All items All items All items All items All items All items Description Device class includes all servers disks tapes blade devices blade server chassis and all other hosts Network class includes all switches routers firewalls KVM switches and other network appliances Comm panel class includes any patch panel for communications cabling Power outlet class includes outlets under a raised floor or above the cabinets Passive class are horizontal wire managers I
36. If needed continue creating additional ports 11 Once all ports are created click Close zie Raritan M Chapter 4 dcTrack Windows Client Power Ports In addition to creating power ports from scratch you are able to clone existing ports and apply them to the item See Cloning Ports without Cloning Items on page 108 Power Phase Single Phase 3 M I z Volts 120240 Nameplate Watts 60 Budget Watts Derated 50 Typically 60 of Nameplate Power Factor 1 Power Ports Redundancy N 1 Note The following steps assume you are editing the item in Edit page mode to customize it If you are adding an item for the first time you will be working in Add page mode To create a port for an existing item Select the item from the List page Select Edit from the Page Mode drop down o N gt g Click Create Ports in the Comm Ports section of the page The Create Ports dialog appears 4 Inthe Create Ports dialog select the Power from the Port Type drop down 5 Create the port manually or use a port from the Model s Port Definition Library a Create a port manually a Raritan Raritan 8 9 Chapter 4 dcTrack Windows Client Select or enter the port name in the Port Name drop down Required Select the connector media protocol and speed Required a Select a port from the library fthe port is available in the Port Library it is displayed
37. Microsoft Visio Microsoft Visio is also supported but Visio drawings must be saved in AutoCAD dwg file format in order to import them into dcTrack Installation and Configuration Note The following virtual machine installation information is just one way in which the installation can occur If as an administrator you have other installation preferences follow those Uploading the dcTrack Image to the VMware Host gt To upload the dcTrack image to the VMware host 1 Connect to the host computer using VMware Infrastructure Client You must log in as a user that has permission to create start and stop virtual machines 2 Click the Summary tab and examine the Resources pane Verify the datastore has 80GB free for a new virtual machine and 800MB free for the installation ISO file The host machine can be either a local machine or network share 3 Connect to the host computer using vSphere You must log in as a user that has permission to create start and stop virtual machines 4 Inthe resource window right click and select the datastore where you want to store the dcTrack installation ISO file The Datastore Browser opens Alternatively use the dcTrack DVD or point to NFS via a VMware client to retrieve the datastore 5 Inthe Datastore Browser click the upload tool and choose Upload File 6 Inthe dialog that appears navigate to the DVD and select the ISO within the DVD Click on Open The dcTrack ISO file app
38. Report or specific types of connectors that are connected to specific items What Connects to an Item Report All Connections in Cabinets Report Report criteria Print All Cabinets Print Selected Cabinets Connection Type Description Selected by default Generates a report containing all elevations for all cabinets being monitored in dcTrack Select the specific cabinets to appear in the report Use Ctrl click or Ctrl Shift to make item selections Select the type of connection to include in the report Selecting All includes both Comm and Power connections What Connects to an Item Report Report criteria Item Class Print All Items Print Selected Items Description Select the item type you want to view connections for Selected by default Generates a report containing all items and all connectors to each item Select the specific items to appear in the report Use Ctrl click or Ctrl Shift to make Z Raritan Raritan Chapter 4 dcTrack Windows Client Report criteria Description item selections Ports Include or exclude ports from the report Connection Type Select the type of connection to include in the report Power The Power report allows you to view power data for cabinets being monitored in dcTrack Report criteria Description Power Reports Selected the power related information to be included in the report Print All Cabinets Selected by default Generates a r
39. The details of this OID branch are shown in the lower right section of the page f From the Link OID to dcTrack drop down select the dcTrack field that corresponds to the OID value Note If you want to select a custom field type the name of the custom field into the drop down If the custom field already exists it will be added If the field is not found you are prompted by the application to create it Create the field if needed Z Raritan AMN IN AE Chapter 4 dcTrack Windows Client g Select a multiplication factor to correct the unit For example the amps value in MIB is stored in milliamps and must be multiplied by 0 001 to store the value as amps in dcTrack h Once all fields are mapped link the MIB definition with all the models that use it by selecting the MIB in the MIB Library section and then selecting all the models you want to link to the MIB use Ctrl and Shift keys for multiple selections Click Link Repeat the process for other MIBs 2 From an item page such as a Rack PDU page a Add a Comm Port b Provide the IP address and SNMP Community Name c Click Get Readings and that will provide a new SNMP reading Import Wizard The Import wizard imports items comm circuit connections and power circuit connections into the dcTrack database from a Microsoft Excel spreadsheet or a CSV file Imports can be done for new installations and to bulk update items and connections that already exist in dcTra
40. This warning can be ignored if necessary since it does not prevent you from completing the connection Continue building the next end point until you reach the end of your connection path 131 Chapter 4 dcTrack Windows Client Note At any point during the connection build process you can click the End Point button to view the item s Detail page Also if any of the end points include a comm panel you can click the View Structured Cable Route button to view the floor map which depicts the structured cable route a po i i mtt E ettet dba Ute _ Si i List l Detail TUM V on Actions factions t 4 Select Connection Type Comm v and Build a Connection Below 4 Cabinet 1E v Cabinet 1E v Cabinet v D Device v KVM 1E v Comm Pane w v Comm Pane v AF3 v Port and Color kvm4 Port and Color 40104 B Port and Color 40104 5 A Connector s RJ45 Connector w RJ45 Connector w RJ45 Creating a New Power Connection To make power connections Select Connections gt New From the Actions drop down select New POWER Connection Under the End Point 1 section select the cabinet that houses the item port power supply for which you wish to build a connection ons N 4 Next select the item class and then select the specific item port for which you wish to build a connection Note The Item Class drop down only lists Device and Network You cannot start building a connection f
41. and approved the request a work order to physically add the item in the data center is generated by the Gatekeeper Creating Ports When you add ports you are adding them to a specific item Ports can be added to an item when the item is initially added to dcTrack or after it has been added The information you enter when creating a port depends on the type of port you are creating comm or power 97 98 Chapter 4 dcTrack Windows Client Comm Ports In addition to creating power ports from scratch you are able to clone existing ports and apply them to the item See Cloning Ports without Cloning Items on page 108 The information in this topic refers to creating comm ports for all items except network items and comm panels See Network Comm Ports on page 101 and Comm Panel Comm Ports on page 102 ee Iz DNS Name OR Team bond with another Port on Server ARCHO1 Comment SNMP Community Name Create from the Model s Port Definitions in the Library Note The following steps assume you are editing the item in Edit page mode to customize it If you are adding an item for the first time you will be working in Add page mode To create a port for an existing item Select the item from the List page Select Edit from the Page Mode drop down on gt 7v Click Create Ports in the Comm Ports section of the page The Create Ports dialog appears Se
42. configure dcTrack to use an LDAP server or an Active Directory AD server for centralized authentication An LDAP wizard guides you through this process checking each configuration option LDAP configuration includes four steps e Network connectivity settings e Search and authentication settings e Authorizing LDAP user accounts for dcTrack e Confirmation and enabling LDAP access Once enabled all users must have an authorized account on the LDAP server to connect to dcTrack The exception is the local account admin The admin account always has local access to make any necessary configuration changes Gathering LDAP Configuration Settings The following is a list of configuration information you should know before enabling LDAP authentication in dcTrack If you are not familiar with these settings ask your LDAP administrator to help you prepare this list LDAP configuration settings e Type of LDAP Server used Microsoft Active Directory or other LDAP server e P Address of the LDAP server e Network port used by the LDAP server f using a custom port number what type of encryption is used TLS SSL or No Encryption e Base DN of the server used for searching for users e Bind type of the server Anonymous bind or standard binding The bind DN setting if using standard bind The password if using standard bind e User ID attribute or the user attribute prefix for user DN e User object class if applicable e Ad
43. dcTrack Management Client 20 dcTrack Management Client Interface eene nre 20 Changing Your P sSWOLEQ a cota teuer nie ple red iex umet Ex te Foix eR cux la Rd exprxia xia ek dina p AUR Rn 21 User Management Management Client sseesssssssssssesss esent nnns 21 Site AGMIMISt ALON ER 22 deTrack User Access Levels iiinn niiki re dre enne ea i sa Ll nee Rd 22 Adding Editing and Deleting Users 25 Configuring dcTrack to use LDAP Authentication ssseeeeeennee 27 Gathering LDAP Configuration Settings essssseseeeeeeeeeneneenen 27 Gonfig ring LDAP Connectivity rir in dates arena hacker ned aae un e 3 eae 28 Configuring LDAP Authentication Settings seen 28 Configuring LDAP Search and Authentication ssssssseeeeeeee 30 Configuring LDAP Authorizing LDAP UsSers sssssseeeeeeneeneennn 31 Configuring LDAP GConflrimatiOli ucc rat n oua eade aaea Yr ee eit 31 Disabling LDAP AuthentiCaliOna cnodt etaient eid ades Fue neri eevee qp bu 31 Appliance AdmliniStration cond item yy cal dene uei eine rnc trate e eR matr eaa RE xu da a ns 32 Configuring Proxy Connections to dcTrack sssssssseseseese eene 32 Gontiguring Logging through Syslog snot tec tege e rende aaia 32 Accessing Audit LOGS cueste td ex ctp t n edt deem Du edd dax n data 33 Raritan n Contents Configuring NTP Server
44. each blade switch is an item it cannot be selected individually from the List page or the Record Locator in the toolbar You must first select the chassis item from the List page or Record Locator Each switch item name is automatically generated using the stack item name followed by a dash and a number that indicates its position in the stack Note Each stackable switch is an item that can be selected from the List page or the Record Locator in the toolbar To add networks From the Explorer menu select IT Items gt Network Select Add from the Page Mode drop down in the toolbar Select Add a New Item from the Actions drop down in the toolbar RON Y Enter a name for the item The item name is the logical name for the chassis or stack 5 After you enter the item name the cursor moves to the Network Equipment Logical Information of drop down Select either Chassis or Stack You must make a selection before you can move on to other fields Once this selection is made for a network item it cannot be changed If it was made incorrectly you have to delete the item and add a new one 89 90 Chapter 4 dcTrack Windows Client For a chassis switch and switch blades a Inthe Network Equipment Physical Information box select the Make and Model and complete the remaining information for the chassis b Click Add to add the blades After adding a blade you can select any blade in the list and modify its asset infor
45. each cabinet If you do not have the cabinets imported first you must manually update of each cabinet at a later time 1 2 Cabinet CAB 1 IBM CAB1 6 v IBM 3 Cabinet CAB 2 BM CAB2 6 r IBM 4 Cabinet CAB 3 BM CAB3 6 IBM 1 5 Cabinet CAB 4 IBM CAB4 6 IBM 6 Cabinet CAB 5 BM CABS 6 f IBM T Cabinet CAB 6 IBM CABG 6 1 BM P 8 Cabinet CAB 7 BM CAB7 6 Bh P did ee PINE E A B C D E F GT H Lobe Class Item Name Alias Cabinet Rail or Slot Position Front Direction Make Model RU IBM IMPORTANT In order to avoid being prompted to manually map columns to fields during the import process make sure your spreadsheet columns are named in the same way as they appear in this table Column name item Description Class Required column When importing cabinets this column always contains the value Cabinet Rack If class is not included a cabinet item is created using the name listed in the Cabinet column Item Name Required column This column contains the cabinet name If the item name is not included a cabinet item is Z Raritan Raritan Column name item Alias Cabinet Rail or Slot Position Front Direction Make Model RU Height Type Function System Admin System Admin Team User Department Cabinet Grouping Chapter 4 dcTrack Windows Client Description created using the name listed in the Cabinet column Optional column Required column Leave thi
46. in the Create from the Model s Port Definition in the Library list at the bottom of the dialog Select the appropriate port a Click Use Selected If necessary assign an IP address to the comm port Enter the IP address or use IP Lookup to find an IP address Alternatively IP address assignment can be done later from the IP Address dialog See Assigning Editing and Deleting Port IP Addresses on page 109 Click Port Placement to open the a dialog containing the front and rear view of the device you are adding the port to From this dialog you can define the location of the ports on the equipment See Port Placement on page 106 for more details on this function Continue adding additional ports if needed Click Create Port 10 Once all ports are created click Close Network Comm Ports This information applies only to creating comm ports for network items For information on creating ports for all other items see Comm Ports on page 98 Note The following steps assume you are editing the item in Edit page mode to customize it If you are adding an item for the first time you will be working in Add page mode o N N To create comm ports for network items Select the item from the List page Select Edit from the Page Mode drop down Click Create Ports in the Comm Ports section of the page The Create Ports dialog appears Create the port manually or select it from the Model s Port Definition Library list
47. not arising under normal operating conditions CE Cus LISTED Contents Chapter 1 Introduction 6 Related DOCUMENTA OM ensis srein nnna aa nti da aires eed cela nine 6 OG TACK Ove Vie W ici tesla 6 Chapter 2 Getting Started 7 d Track el ERE AE DEL LI DIOE babudyctaceaecasteseidean ade a aE E a oS 7 Virtual Machine REGUIFO ments i isssscuseroiinruneeu notin ainoaa aia ux euin NEER a 8 dcTrack Windows Client Requirements and Supported Software sssssse 8 Installation and Configuratiot icri eir ceret Po erre ethan Fe iwi ee LA eens 10 Uploading the dcTrack Image to the VMware Host sssseeenes 10 Creating the dcTrack Virtual Machine essent 11 Loading dcTrack onto the Virtual Machine ssssssseseeeeneeneeen es 11 Initial Configuration of do UACK vss icio eir titii danas aes Mena tena ren ceni re fu Ra 12 Logging I tode TACK e 13 Change the Administrator Password ssssssssssssessssseee entente nnne nene 15 Configuring the System CIOGK erri tueri eines a neto rs ax Rena m ed SE Ri au need eid 15 Configuring NTP Server Settings sessssssssssssssees entente nnne 16 Beine eet 16 Adding uM e D SEa 16 Viewing LICENSES eiii rt in er el theta tna Rn Rein o ewe d RR Fi sha edo Ree ur Y ieee 17 Chapter 3
48. on this function Port placement can also be changed by clicking Port Placement in the Comm Ports section of the Comm Panel page Click Create Ports and Cables If needed continue creating additional ports Once all ports are created click Close Humidity and Temperature Ports Humidity ports and temperature ports are added to the following item types as needed UPS PDUs Rack PDUs CRAC units Probes Note The following steps assume you are editing the item in Edit page mode to customize it If you are adding an item for the first time you will be working in Add page mode E ON gt m To add humidity temperature ports Select the item from the List page Select Edit from the Page Mode drop down Click Create Ports The Create Ports dialog appears Complete all required fields a Select the port type and port name 103 Chapter 4 dcTrack Windows Client b Enter select the probe location information If needed enter comments Click Create Ports If needed continue creating additional ports Once all ports are created click Close Power Outlet Ports The following steps apply only to creating ports for power outlets Note The following steps assume you are editing the item in Edit page mode to customize it If you are adding an item for the first time you will be working in Add page mode To create power ouilet ports Select the item from the List page Select Edit from the Page Mode drop down on
49. percentage of the tile s open area in the Perforated Tile Open Area dialog For example entering 25 means that 2596 of the tile s area is open This information is found in the tile s data sheet 3 Click OK The tile will be added to the floor map X uv O Network Rack BUC qe Erbe teror em o en Data Cabling O CRAC Tile p Perforated Tile Open Area s gt To remove a tile e Click the Tiles radio button and then click on the tile to be removed from the grid Once selected it will be removed Creating and Deleting a Custom Floor Map View dcTrack allows you to create a custom view of a floor map Once a custom view is created it is added to the Views drop down on the Floor Map page For example you can create a custom view of the floor map that consists of just the west end of the data center The Delete icon is only available when a custom user view other than the Entire Data Center view is selected Once a custom view is created and applied to the floor map however it can be deleted as needed gt To create a custom view 1 Select Visualize Floor Map to open the floor map for the data center 2 Customize the view as needed For example zoom in on a specific section of the floor map to make that a part of the custom view Click Save in the Views section of the task bar at the top of the page Click No on the Do you want to overwrite the View Entir
50. the shape of the letter Z Alternately they may go from the top port to port below it then over to the next top port and the one below that and so on following the shape of a reverse letter N Optional column This is an optional column for tracking the type of patch cord used between the hop 1 port and the Raritan Chapter 4 dcTrack Windows Client Column name item Description next hop Cord 2 ID Optional column Hop 2 Near End Optional column Panel Name See hop 1 above in the table Hop 2 is rarely used but if the circuit travels through several panels enter it using the Hop 2 panel name and port column pair Note This is not the far end panel of hop 1 If no circuit will have a second or third hop you can delete those columns along with their Cord Type and Cord ID columns to make the spreadsheet easier to work with Hop 2 Port Name Optional column Cord 3 Type Optional column Cord 3 ID Optional column Hop 3 Near End Optional column Panel Name Hop 3 Port Name Optional column Cord 4 Type Optional column Cord 4 ID Optional column Ending Item Name Required column The name of the item at the end of the circuit A comm circuit can end with a device or network item only If a circuit begins with a network item it must also end with a network item Ending Port Required column zie Raritan n Chapter 4 dcTrack Windows Client Power Circuit Import Requirements For power circuit sp
51. tiit S Floor Map Drawing Options Drawing North Down CJ gt 5 Grid Labeling K Axis is Letters Cabinet Row Orientation on Drawing Indicate the direction in which the Cabinet position numbers increase For Vertical Rows Bottom to Top v For Horizontal Rows Right to Left v Add Edit Delete Cancel Save ier ONERE ISIN edd meos n Das KM a Ton asa P P ah s s LL Open Requests 8 eer DEC ESSI MAN Rr Visualization Visualization provides you with a real time high level graphical rendering of the data center floor plan and the contents of the data center In dcTrack the floor plan is displayed from an overhead top view Visualization includes e Accessing viewing and managing cabinets via a floor plan of the data center e Accessing viewing and managing items ports and connections e Tracing ports e Tracing item connections e Searching for items e Power path tracing sis Raritan 55 av mA E doo aas stas M dno a Chapter 4 dcTrack Windows Client Floor Map dcTrack allows you to link an existing drawing of a data center floor plan to a site This drawing must be in AutoCAD DWG file format dwg Microsoft Visio is also supported but Visio drawings must be saved in AutoCAD DWG file format See Visio Drawings on page 65 Note AutoCAD 2010 and 2011 file formats are not supported by dcTrack You link a data
52. whereby they can report the current draw and other electrical measurements at the receptacle level or at the aggregate level of the rack PDU via SNMP to an IP network device Additionally some of the intelligent rack PDUs can have temperature and humidity probes Environmental Items Item Description CRAC A CRAC Computer Room Air Conditioning item is zie Raritan M 48 Chapter 4 dcTrack Windows Client Item Probe Description usually a floor standing air conditioning unit that provides cold and usually pressurized air under the raised floor to cool the heat dissipative data center equipment A probe item is equipment that accepts one or more signals from a temperature and or humidity sensor The probe reports the temperature and humidity values via SNMP to dcTrack Ports With the exception of cabinets all items can be configured with ports Ports represent all the connectors on an item that may be connected to other ports Ports can be added or deleted by any user who has edit access to that item Ports that are already connected may not be deleted until they are disconnected Once a port is created only the port name may be edited Following are the port types Item Comm data port Virtual port Power port Breaker panel pole Description Any port on an item used for voice or data communications is a comm port A port is defined with a name connector communications protocol transmi
53. 146 Additionally the data that is captured is used to update the item s Detail page In order for an item to be polled the following criteria must be met e Acomm port with a valid IP address and a SNMP community string must be defined for the item e AMIB must be defined and mapped to the item model You must dedicate a client installation to run snmpTrack Poller because you will not be able to use any other dcTrack features when snmpTrack Poller is running In order to ensure there are no gaps in the collected data do not stop the snmpTrack Poller once it has begun snmpTrack Poller collects data from the site that is selected from the Poller Site drop down on the snmpTrack page If you are collecting data for other sites install dc Track on a client for those sites and use that installation to run snmpTrack Poller If an error occurs during the snmpTrack polling process it is logged in the snmptrack log file without affecting the polling process This log file is found in your C program files dcTrack folder gt To begin the snmpTrack Poller process 1 Select the site you want to poll from the Poller Site drop down 2 Inthe Polling Interval section enter the polling interval measured in seconds 3 Inthe Poller Readings section select the data readings you would like fetched during the snmpTrack polling zie Raritan Chapter 4 dcTrack Windows Client 162 4 Click Start Poller The progres
54. 25 158 Adding Loading Editing and Deleting MIB Library Items 152 Administration 147 Appliance Administration 32 Application Settings 185 Applications 145 Approving Import Sessions 184 Approving or Rejecting Requests 136 Assigning Editing and Deleting Port IP Addresses 83 90 99 101 102 109 Audit Trail e 113 AutoCAD Drawings 57 C Cab Detail 141 Cab Resource 141 Cabinet Elevation Color Coding 76 77 Cabinet Import Requirements 166 Cabinets 82 Change Control 134 136 Change the Administrator Password 15 Change Web User Session Timeouts 36 Changing a Physical Server to a VM 84 Changing the Login Page Message 36 Changing Your Password 21 Chassis and Blade Devices 86 Cloning Items and Their Ports 108 112 Z Raritan Cloning Ports without Cloning Items 98 100 105 108 Comm Circuit Import Requirements 176 Comm Panel Comm Ports 98 102 Comm Panels 92 Comm Ports 98 101 102 105 Configuring dcTrack to use LDAP Authentication 27 Configuring LDAP Authorizing LDAP Users 31 Confirmation 31 Connectivity 28 Search and Authentication 30 Configuring LDAP Authentication Settings 28 Configuring Logging through Syslog 32 Configuring NTP Server Settings 16 33 Configuring Proxy Connections to dcTrack 32 Configuring the System Clock 15 Configuring the System Clock Manually 34 Connecting to a Database 185 Connection and ltem S
55. AD Items into dcTrack You are able to import AutoCAD objects into dcTrack Once an object has been imported you can edit its detail information from its corresponding Items page For example you can import a cabinet represented on an AutoCAD drawing select IT Items Cabinets to locate it and then edit the cabinet information gt To import an AutoCAD object into dcTrack 1 Select Visualize Floor Map to open the Floor Map page 2 Click the AutoCAD Sync button s The Synch dcTrack with AutoCAD Drawing dialog opens Raritan Z Raritan Chapter 4 dcTrack Windows Client A blank space appears in the In dcTrack column of the Objects found in AutoCAD Drawing list if the objects are found in the AutoCAD drawing but are either not found in dcTrack or are in dcTrack with a matching label that is not linked to AutoCAD Note Not every floor standing item has to have a link For example the UPS units may not be located within the data center raised floor room so the UPS exists in dcTrack but will not have a link to the AutoCAD drawing 4 Ifthe items already exists in dcTrack but have not been linked to the AutoCAD drawing No is displayed under the Linked column of the Items found in dcTrack list If the item is already linked Yes is displayed 5 Select objects of the same item class from the Objects found in AutoCAD Drawing list Use Ctrl click or Shift click to select multiple items 6 Click Import Ite
56. Abner 2 Power Ouffet E Huxwpade Daigrt Lond A Batra A fresber Pues Rang A Cabinet Status tw ut r pen argues g r Nee 38 Chapter 4 dcTrack Windows Client Image key Explorer menu Toolbars on page 41 Pages on page 45 dcTrack information Dashboard on page 43 39 zie Raritan 40 Chapter 4 dcTrack Windows Client Windows Client Splash Screen This page is displayed when the application is initially launched It can also be accessed by clicking on Release 2 x located below the dcTrack logo at the top of the Explorer menu A quick summary of the cabinet licenses are provided on this page Note You can also view dcTrack license information in the Management Client See Licensing on page 16 dcTrack Raritan Know more Manage smarter Release 2 4 Cabinet Rack 502 Device 9 610 38 437 19 218 Network 1 600 76 800 1 600 gt Comm Panel 1 600 19 200 UPS 4 1 0 Floor PDU amp Panels 80 0 2 224 0 Power Outlet 1 008 1024 Rack PDU 1 009 1 001 25 037 4 000 CRAC 1 1 5 0 Probe 0 0 0 0 Totals 15 4318 135 440 49 103 4 000 Total Ports 188 543 i i i i 3is Raritan Raritan Chapter 4 dcTrack Windows Client Explorer Menu This menu is always visible in the left margin of the dcTrack application It is used to navigate through the various pages of the application oe Re P cre WI rue ul
57. Chapter 4 dcTrack Windows Client Cance Item Name C Name IPAddress DNSNam Domain Actual DNS Match ji ARCHOI arch01 10 1 13 12 arch 3 nta com False Z CLARITY clarity 10 3 9 18 clarity ilo nta com False 7 CLARITY clarity 10 3 9 31 njconvO1 ilo nta com False E S CLARITY clarity 10 1 12 68 clarity2 nta com False i 4 CLARITY clarity 10 1 12 70 clarity nta com False CLARITY clarity 10 1 4 114 CLARITY nta com False e p CSe05 csg05 10 1 13 1 csg0S nta com False S C5608 csg08 10 3 13 44 csg08 ilo nta com False DB GWIO1 db gwi01 10 1 4 127 db gwi01 t nta com False i DB NYO3 db ny03 10 3 5 5 db ny03 ilo nta com False J DR DADOCSO1 dr dadocs01 10 1 1 200 dr dadocs01 nta com False ESSBASE essbase 10 3 9 33 njeqtdce ilo nta com False FMSPACE fmspace 10 1 5 28 fmspace nta com 91 False f 4 FMSPACE fmspace 10 3 5 28 fmspace ilo nta com 92 False A FTP WEIL COM Ftp weil com 10 1 13 24 Ftp weil com nta com re d 2 FTP WEIL COM ftp weil com 10 3 13 24 ftp weil com ilo nta com False x HRDi hrdi 10 1 9 4 hrdi nta com 93 False gt HRD1 hrdi 10 3 9 4 hrdi ilo nta com 94 False Uf MHRD2 hrd2 10 1 9 5 hrd2 nta com 95 False 4 HRD2 hrd2 10 3 9 5 hrd2 ilo nta com 96 False HUBO2 hub 2 10 1 5 16 hub 2 ny corp nta com 97 False p HUBOZ hub02 10 3 5 16 hub02 ilo ny corp nta com 98 False t HUBOS hub03 10 1 5 14 hub03 ny corp nta com 99 False amp HUBO3 hub03 10 3 5 14 hub03 ilo ny corp nta com 100 False
58. Clear Click Save Viewing User Activity Reports gt To view an activity report for a user 1 Inthe dcTrack Windows Client select Administration gt Users to open Users page 2 Click on the name of the user for whom you want to view an activity report 3 Inthe User Activity Report section of the page select the type of report you would like to view a Summary Report the user s session start and end times as well as the duration of the session b Detailed Report the user s session start and end times the duration of the session and the action the user performed in the application 4 Select the user or users you want to include in the report a Selected User only information on the currently selected user is included in the report b All Users all users are included in the report 5 Click Preview The report opens in a secondary browser window Right click and select Print to print the report Raritan Chapter 4 dcTrack Windows Client Using snmpTrack Poller snmpTrack Poller polls SNMP capable items in your data center collects data from them and stores the data in a historical database snmpTrack Poller collects the following item data e Current e Temperature e Humidity e CPU utilization e Disk usage This information is used in the snmpTrack report Reports gt snmpTrack to plot the readings for the polled items over a defined time period See snmpTrack Report on page
59. DU Fuses SLA Profile Subnets VLANs T H Probe Locations User Departments Virtual Machine Clusters Chapter 4 dcTrack Windows Client 7 If needed click Apply to All to apply the field to all of the item Detail 2 pages for the selected class 5 Raritan gt cvm List Contents Add Edit Delete ReadingOne CRAC Add Edit List Item EPatch Versio Device FirmWareVersion Rack PDU This list item is used 0 time SerialNumber Rack PDU s UserName Rack PDU ReadingOne UPS ReadingTwo UPS Audit Date Patch Date Patch Version Item Class Device Apply to All Delete Unused Custom Fields p pad adi ape Lp gues hne Me e mama poe Lue E Ma Reordering Custom Fields on Detail 2 Pages From the Custom Fields Heading list you can change the order in which the fields will appear on the item class Detail 2 pages Since custom fields are associated with a specific item class you can only change their order within that item class For example if Patch Level and OS Version custom fields are applied to the Device item class and a field called Firmware is associated with the Network item class you will only be able to move the Device class fields up or down in the order they appear Clicking on and trying to move the Firmware custom field will not work because it is not associated with the same class and thus won t appear on the Device item class Detail 2 pages gt Tochange the or
60. If the item can operate on both 120 and 240 volts enter 120 240V Otherwise enter either 120V or 240V Note This is not the actual voltage that the power supply will be running at which is determined by what the item is connected to Optional column The power supply nameplate rating as found on the manufacturer s data sheet for the item Optional column The estimated power value the item is expected not to exceed that is the derated power dcTrack will reserve this much power for the item from the power supplied to the cabinet Typically this value can be derived from the nameplate power using a derating factor of 5096 to 7096 Optional column Raritan Raritan Column Applies to name item Power Factor Power Supply Power ports Redundancy Comment All items Chapter 4 dcTrack Windows Client Description If not specified in the manufacturer s data sheet enter 1 Optional column Indicates the redundancy level of the power supplies for an item Enter this as N x where x is a number from 1 to N 1 that indicates the number of extra or redundant supplies N is the total number of power supplies Most servers with two power supplies require only one supply to operate so you would enter N 1 If extra or redundant power supplies are required or the item has only one enter N Optional column Create more columns to track additional data about the item as needed up to
61. M02 njdom02 nta com Netta 0050 569f 1744 10 1 1 25 122 10 1 0 1 PROD Row 1 Device NJWIN36 njwin36 nta com Netta 0050 569f 4ced_ 10 1 1 26 122 10 1 0 1 PROD Row 1 Device NJWIN15 njwin15 nta com Netta 0050 569f 2421 10 1 1 27 122 10 1 0 1 PROD Row 1 fice nam ALDAINIZ aen m e mm aiI aan m ABER COIT taina Maa ODED SO ETET e Atel A28 122 130 1 04 4 S ARON ROWA s Z Raritan us 124 Chapter 4 dcTrack Windows Client DNS Audit The DNS Audit page allows you to perform an audit in order to update the manually entered DNS names for each server To do this dcTrack compares the manually entered values with the live DNS server on your network When you click the Begin Audit button a DNS lookup for each IP address is sent and the received DNS name is compared with the DNS name entered for that IP Address Once the audit process is complete you can choose one of three options as described in this section to resolve any conflicts Performing a DNS Audit gt 1 To begin a DNS audit Select IP Space DNS Audit Click Begin Audit The progress of the audit is tracked in the Pending DNS Requests section of the page The list is updated with the actual DNS name received for each IP address as they come in dcTrack can send up to 90 requests at a time As each response comes in a new request is sent out The process is complete once all responses are received or a time out occurs and the pending requests counte
62. NTATION ccececc cece ecee cess ee eseeeseeusueeeeueeeesesaeauaeaeeeeeeees 6 d Track Overview cic ccccccccecccecccseeceseeeeeceseessuaueeseseceeseeauaueeseceeeeueeaueneasaees 6 Related Documentation dcTrack Overview Z Raritan The dcTrack User Guide is accompanied by a dcTrack Quick Setup Guide dcTrack is a powerful and intelligent data center management and automation application dc Track has been designed by data center and IT professionals to provide broad and deep visibility into the data center It empowers data center managers to plan for growth and change by optimizing their current operations assets and infrastructure With dcTrack you can view everything in the data center from servers blades virtual servers and applications to data networks IP addressing space and cabling dcTrack also allows you to track real time power consumption and manage raised floor space and rack elevations Use dcTrack to build your data center map directly or import existing data center information into the dcTrack If you currently maintain data center information in spreadsheet format that data can be imported into dcTrack using the Import wizard Further dcTrack allows you to import AutoCAD objects to build a data center map Isolate potential problems with dcTrack since end to end power and data circuits can be visually and accurately traced while identifying all intermediate circuit points By using dcTrack s workflow and c
63. Navigating the Floor Map 68 Navigating through Library Items 148 Network Comm Ports 98 101 Networks 89 O Optional Feature Requirements 58 71 Outlets 95 Raritan P Pages 39 45 PDUs 94 Performing a DNS Audit 124 Performing a SNMP Walk 130 Port Placement 99 101 102 103 104 106 Ports 45 48 Power 145 Power Circuit Import Requirements 180 Power Items 46 Power Outlet Ports 104 Power Path 80 Power Ports 100 Printing the Floor Map 74 Probes 97 R Rack PDU Ports 105 Rack PDUs 95 Related Documentation 6 Reordering Custom Fields on Detail 2 Pages 157 Reports 140 Request Archiving 137 Requesting a Bypass on Item Detail Pages 138 Requests 135 Restricting Web and Shell Access Based on IP Address 36 S Search Items 82 Security and Encryption 34 Setting Up an AutoCAD Drawing File for Use with dcTrack 54 57 Settings 185 Site Administrator 22 Sites 45 50 SNMP Auto Discovery 126 SNMP Library 152 snmpTrack Report 146 161 Sorting Items on the Floor Map 71 Submitting a New Request 114 Submitting Requests 114 Subnets and VLANs 90 91 109 117 123 Synchronizing AutoCAD Objects with dcTrack Items 56 63 5 Raritan Index T Tasks for Creating a Site for the First Time in dcTrack 50 Teams 21 26 158 Test Viewing Model Item Images 151 Toolbars 39 41 Trace Items 78
64. Raritan Chapter 3 dcTrack Management Client Remember the key password from this command Generate a Certificate Signing Request Be prepared to complete the following information private key password two character country code full state or province name City name company name Organizational unit or leave it blank Servers common name or fully qualified domain name admin email address other attributes can be left blank Create the request openssl req new key server key out server csr Display the CSR request cat server csr Copy the CSR request and send it to the certificate authority to be signed Make sure to copy everything between the first and the Submit CSR to certificate authority and receive signed X 509 certificate Modify the server key to remove the password cp server key server key secur openssl rsa in server key secur out server key Warning The server key file must be kept private and secure If this key file is compromised the certificate should be removed and then reissued Create PEM file The PEM file should contain both the RSA private key without password and the X 509 certificate Concatenate the unprotected private key to the signed X 509 certificate file from the top level certificate authority Use this file in the upload in Step 2 Step 2 Upload the PEM file to dcTrack In the Settings tab click HTTPS Certificate in the Secur
65. Row 4 10 2 12 0 10 2 15 255 NJA02A 2 WS X6748 GE TX NJA02A 3 WS X6748 GE TX NJA02A 4 WS X6748 GE TX NJA02A 5 WS SUP720 NJA02A 6 WS X6748 GE TX NJA02A 7 WS X6748 GE TX NJA02A 8 WS X6748 GE TX NJA02A 9 WS X6748 GE TX NJA028 1 WS X6748 GE TX a NJA01A 2 WS X6748 GE TX NJA01A 3 WS X6748 GE TX NJA01A 4 WS X6748 GE TX Subnet Name Subnet Address ADMN Row 1 10 3 0 0 Viewing Existing Subnets and Related Equipment Subnets can be viewed on the Subnets page in the Defined Subnets for this Site section To view the relationships between subnets and the equipment they are associated with click the Subnets amp VLANs button on the Subnets page to open the Subnet and VLAN Management dialog This dialog allows you to view all subnets and the equipment to subnet relationships currently maintained in the application as well as add and remove item subnets See Adding and Removing Item Subnets from the Subnets and VLAN Management Dialog on page 120 Use the Show Subnets served by selected Equipment or Show Equipment serving selected Subnet radio buttons to change how the relationships between the equipment and subnets are displayed Leaving the default Show Subnets served by selected Equipment radio button selected displays the subnets that are associated with the piece of equipment selected in the Network Equipment in OSI Layer 2 amp 3 list on the left side of the dialog The Show Equipment serving selected Subnet d
66. Settings eru iiaei eie tete dceedenddeeddiedseaedseldeedauedbansaunianedae 33 Configuring the System Clock Manually seen 34 Secutity and EncrypLlOT saco ode tog ect nma cuo pedes ere uua Eure es bak oven Fete nid tu ode Pea beue s eR Ru dates 34 Installing an FLTHTPPS GertiflGale nce pert nre rt pnr nni dene bete th ete nari etu en deant s 34 Restricting Web and Shell Access Based on IP Address sssssessssss 36 Changing the Login Page Message eee netta knee eere x scere anta den Ruh a 36 Change Web User Session Timeouts sessssssssssseeeeeeeene entrent 36 Chapter 4 dcTrack Windows Client 38 deTrack Windows Client Interface 5 2 2 2 1 2 Lettera couette dac coude tata od Rede e EGRE de Parka aEbla 38 Windows Client Splash Sereen iii idu e ean cede ast aseo Dea deca Red Last Eataa 40 eere E mE aS ES 41 Recipe Pp 41 CC TACK Si aio Tiosrzuro o EPOR CTPRETR 43 LD AS MOO ANC TET 43 Views Pages and MOGO6S 5 ndr sitse asia D ere ladles ea sad Leia QE cya d vna ka ue dva Cava ARENT EAEE EA 44 Oc Track Terminology AERE 45 S rc O NOR 45 m H NER 45 ope UEM 48 COHFGGLUOfFISu E E E E T acne E PX CR n E e ne ER Na a D t E N 49 Connection and Item Statuses J ue otto te o eet iiaiai estar ex uo decease 49 SIC
67. Windows Client a If you are using Firefox and do not have the NET Framework add on installed the Launch dcTrack button will be disabled Click Prerequisites to install the dcTrack add ons Check the Install Mozilla Firefox NET Framework assistant add on checkbox and click Next If you are not using Firefox and are not planning on using it in the future you do not need to install this add on b Manually install the NET Framework which can be downloaded from www microsoft com downloads Reboot the machine If you are using the Windows 7 operating system when you launch dcTrack a prerequisites program runs and checks your local machine to make sure it has all required software installed If it does the dcTrack Windows Client will open If it does not the prerequisites program will walk you through the install a Click Install on the first dialog of the install wizard b Optionally select the Set MS Access security mode to low on the Setting MS Access 2003 security mode dialog Click Next Note If you do not set the Microsoft Access security mode to low dcTrack will still work but you will see security warnings each time you launch dcTrack You must then answer all questions about blocking unsafe expressions with No If you set the security mode to low but want to change to a higher level later see your Microsoft Access documentation on how to set Macro Security c Click Finish on the last dialog All of the c
68. Windows Client Comm port color code and group Network port color code and group Power port color code When any of the indicators is gray the recourses are not applicable and do not affect whether the move is allowed or not For example if the device you are moving does not have any comm ports or you elected to skip all the comm ports the comm port indicators and network port indicators are gray Source Information Source Cabinet fmemtoMove ARCHOL cabinet Hardware Item Type Server i Make HP 1 Mode Proliant DL360 GS Rack Units 1 x Ral Postion 14 Comm Ports on Device Connected Crtd Su 2 Not Co nnector kee G p I ntd ot RHS e P Yes 1 RMS way ADMA Y RHS Red PR Yes 1 nected Crtd iot Commecte nected Nameplate Load Budget Load Budget Amps per P IP Space TW wr ibit t we eo CRM 3 0 Destination Cabinet a Far end cabinet 1G T C abinet s aS x a ee nector ok Group sralo Y T ec x Su ue Qty 4 Po 2 She ES Move 25 7 ox pes ndn an t m Resubmt 3 10 3 13 na Move yet i2 7 Request Pi Connected Bu t Lo L2 A n E Q7 udget Amps p ower Supply P i ou should also move the folowing tems y x VOD E EY n o the same Destination f Hd C 320 C1 1 205 3 0 repored ARC a OL Close aM EPI Emp a gh tm e EL py Subnets and VLANs Subnets can be applied to network items in dcTrack Z Raritan 117 118 Cha
69. abling is used enter the name of the patch panel that connects to the starting port If there are no patch panel names create a name Use the name of the cabinets followed by a number or letter to indicate the panel number in the cabinet You can separate the two with a dash for readability For example the second patch panel in acabinetthatis called C33 would be C33 2 If the port numbers in the panel are not unique within the data center the panel name in combination with the port name makes the port name unique You must provide a panel name even though port names are unique Note Each cable hop consists of two panel pairs with a permanent cabling between them The other panel is referred to as the far end panel when the perspective is the starting item The far end panel name is not required because the structured cabling layout must be pre entered into dcTrack before importing connections Do not confuse the far end panel with the Hop 2 column Hop 2 is used when a second pair of panels is involved in a circuit Optional column The patch panel port name is typically the cable ID If there are no cable IDs or the panel ports are not labeled use the manufacturer port numbers of the panel For example for a 48 port patch panel number the ports 1 through 48 Make sure you distinguish the port numbering sequence Port order may go from left to right for the first row of ports then go to the next row below it following
70. age The Create Ports dialog appears Select the port type You can then select an existing port from the Model s Port Definition Library list or enter the required information to create the port manually To manually create an input cord port a Select or enter a name for the input cord in the Input Cord field Required b Select a connector Once selected an image of the connector is displayed Required c Select the volts and amp rating for the port The max amps are calculated and applied based on these values Required d Enter comments if needed To manually create a receptacle port a Select a name for the input cord in the Input Cord field Required b Select a receptacle for the port Required c Select a connector Once selected an image of the connector is displayed Required d Select the current The max and amps current values will be calculated based on the selections you make in either of these fields Required e Select the breaker information and enter comments if needed To manually create a comm port a See Comm Ports on page 98 To manually create a temperature or humidity port a See Humidity and Temperature Ports on page 103 105 106 Chapter 4 dcTrack Windows Client 9 Click Port Placement to open the a dialog containing the front and rear view of the device you are adding the port to From this dialog you can define the location of the ports on the equipment See Port Plac
71. age os a db Maa ned I aeta PA SL EIS ae Pn aao a af M s Raritan Raritan Chapter 4 dcTrack Windows Client AutoCAD Drawings Setting Up an AutoCAD Drawing File for Use with dcTrack Mandatory Requirements e A Solid Hatch object must drawn inside each rack cabinet PDU and CRAC unit e Atextlabel Standard Text or Multiline Text must be created and placed inside every rack cabinet PDU and CRAC unit This label must contain the name or ID of the object that will be viewed in dcTrack e All drawing objects must be in Model Space e Do not begin the name of any layer with the word dcTrack unless you are directed to do so 57 Chapter 4 dcTrack Windows Client Optional Feature Requirements Cable Routes Option e Draw UTP cabling on a Layer called dcTrackCablingCopper e Draw fiber cabling on a Layer called dcTrackCablingFiber e Draw coax cabling on a Layer called dcTrackCablingCoax e Draw power cabling on a Layer called dcTrackCablingPower e Draw lines representing the cable routes using the Pline Polyline command The Pline between two cabinets must be a continuous Pline object e Each end of the Pline must cross inside the cabinet Solid Hatch e Turn the above Layers off after creating the Layers and drawing the cable routes Do not Freeze them __ 1 m m E L E E Lj Ld m E 1 4 1 E Raised Floor Grid Labeling Op
72. ail View Items in dcTrack can be viewed in a list or the item details can be viewed on Detail 1 and Detail 2 pages List view displays the item information in a poi Sie format vve oWO et tme pram an m a Cabinet Cabinet Cabinet Cabinet Cabinet Cabinet Cabinet Cabinet To view details select an item from a list and click either the Detail 1 or Detail 2 icon or Boule ud on the item Jol T View emm Actions v IE ij mI ay li m ae SINN poat 0 o 5 op linsteled nanten LAR m inno es ae Poss e ZEA aM ees an a ms ae LAIT m i Cabinet Information Cabinet Hardware Cabinet RRS 5 Cabinet View v g Cabinet 10 1B Alias Make CPI v GridLocation i Type Cabinet v Model TerraFrame v Row Label 1 v Fi Luc BJ Function v Weight lbs 0 0 Rack Units 42 Position in Row 2 v L lt Grouping Storage v HxWxD gin 73 5 x 24x 42 3 Front faces West v Pa 2 gt Cabinet Metrics Cabinet Wire Managers 4i E 40 i Ports Available Cabinet Totals Item F 39 H Copper Ports 3 of 48 Total Power Watts 3 408 At RU S a B f OS Siber Barts aget sf ann aan f ees nba deat Ombrsit ARTEA nn a ESQ am lt abr esa APT a You can navigate between items in a either list or detail view using the Next and Previous Item navigation arrows Alternatively you can use keyboard navigation such as dire
73. ained in the dc Track Management Client See Adding Editing and Deleting Users on page 25 for more details The team s users are assigned to are created in the Windows Client See Teams on page 158 Since users must be assigned to a team to use dcTrack it is recommended that teams be created before user accounts but this is not required in order to create user accounts The level of access each user has to dcTrack functions is based on the access level they are assigned when they are created Access levels are default roles that cannot be edited See dcTrack User Access Levels on page 22 Once a user is created and given access to dcTrack Gatekeepers can view all user information such as the team the user belongs to the access level the user has to the application and so on from the Users page in the dcTrack Windows Client The Users page also contains information on the user s activity since the last time they logged in to the application if they are currently using it or their activity since the last time they logged out of the application An option to change the user s default site and unit of measure and the ability to clear the user s sort order s is also available on this page All users with Manager access or below can view all of this information for their account Additional user information such as the user s email address current teams they are assigned to and so on can be viewed in the Management Client by selecti
74. am at the bottom of the page Click Action Mark as Completed Request Archiving Ron Y v o N N To archive a request Select Change Control gt Requests From the Action drop down click View Current Requests Click on the request Select Action gt Archive Request To view archived requests Select Action gt View Archived Requests To restore requests from the archive Select Action gt View Archived Requests Click on the request Click Restore Request from Archive on the Action drop down 137 Chapter 4 dcTrack Windows Client 138 Requesting a Bypass on Item Detail Pages The Request Bypass icon opens a dialog that allows you to enable Yes or disable No the Request Bypass feature Only the Gatekeeper is allowed to enable the Request Bypass When enabled submitting any type of request will cause that request to be immediately completed and passed through all steps of the Change Control process The full request history and work orders are created as if the request was normally processed Work Orders Work orders are generated from one or more similar requests A work order contains the information that is necessary in order to physically carry out the request in the data center The work order consists of the following information Type Description Work order Each work order is assigned a work order number number The first two digits of the number represent the year the work order wa
75. ample from top to bottom or from bottom to top when the rack PDU is vertically mounted or from left to right when it is horizontally mounted If the item is connected directly to a power outlet this column indicates the name of the power outlet that is typically under the raised floor or above the cabinet The outlet is typically named based on the power panel and breaker poles that feed it For example an outlet fed from panel PP2 in PDU 1A and uses the breaker in Poles 5 7 is called PDU1A PP2 5 7 Required column This is the name of the receptacle in the rack PDU or in the power outlet Typically it is called OutputO1 for a Rack PDU or Socket1 Recp1 or R1 for a power outlet 181 182 Chapter 4 dcTrack Windows Client Column Description name item In most data centers a power outlet will have only one receptacle Ending Item Type Required column Specifies whether the end item is a rack PDU or a power outlet Importing Data Some fields are mandatory in dcTrack During the import process dcTrack prompts you to either add these fields to the source spreadsheet or to map them to existing cells in the source spreadsheet You must either map or skip each field in order to move on to the next step of the Import wizard If corrections are needed you can go back in the import process by pressing the Back button and moving one filed at a time 1 2 To import data from a spreadsheet or CSV file into dcTrack
76. an Chapter 4 dcTrack Windows Client 3 Use the Browse feature on the Library Import dialog to locate the master library file the model s are imported from Alternatively select the Re import models that deleted from My Library checkbox to import only previously deleted models 4 Click Begin Copying Model and Connector Library ltems Items in the Models library and Connectors library can be copied and pasted into other applications such as MS Word PhotoShop and so on gt To copy an image 1 Click on the model you want to copy 2 Click Copy 3 Paste the image into the application of your choosing such as MS Word PhotoShop and so on Test Viewing Model Item Images Once you add images of items to the Models library use the Test View feature to review the item image gt Touse test view 1 Add an image for an item or select an item that already has an image associated with it 2 Click the Test View button The image opens in a secondary browser window Managing the SNMP Library Simple Network Management Protocol SNMP is a standardized network protocol used to monitor devices such as PDUS that are attached to a network The SNMP library contains a list of items currently monitored by dcTrack via SNMP The SNMP library also contains information on the MIB browsers that are used by the SNMP network to query the items on the network as well as MIB library manufacturer information You are abl
77. assumes that the AutoCAD drawing is drawn in a scale of 1 1 e Use the Fillet command with a radius of 3 inches to round the edges of all the Plines representing the cable routes This provides a cleaner look This radius size assumes that the AutoCAD drawing is drawing in a scale of 1 1 e If there is a title block in the AutoCAD drawing place it in the Paper Space and create a Viewport to the Model Space When you use the Advanced Print feature in dcTrack dcTrack switches to the first Paper Space layout if it exists and print it thus printing your floor map with a title block Synchronizing AutoCAD Objects with dcTrack Items gt To link synchronize AutoCAD objects with dcTrack items 1 Select Visualize gt Floor Map to open the Floor Map page 2 Click the AutoCAD Sync button b The Synch dcTrack with AutoCAD Drawing dialog opens A blank space appears in the In dcTrack column of the Objects found in AutoCAD Drawing list if the objects are found in the AutoCAD drawing but are either not found in dcTrack or are in dcTrack with a matching label that is not linked to AutoCAD Note Not every floor standing item has to have a link For example the UPS units may not be located within the data center raised floor room so the UPS exists in dcTrack but will not have a link to the AutoCAD drawing If the items already exists in dcTrack but have not been linked to the AutoCAD drawing No is displayed under the Linked column of t
78. ating 120 4240 V Curek Rating 41A Node Metres Budget Nameplate Ratio 50 Node Locatson 81 82 Chapter 4 dcTrack Windows Client Search Items The Search Items page allows you to quickly and easily locate items in the data center by searching through items ports custom fields you have created applications and discovered applications dcTrack provides you with the ability to search based on a wide range of criteria such as item name item type model manufacturer and so on Further you are able to define the parameters of the search so you control how narrow or wide your results are Once items are found that match your criteria you can view them by double clicking on them in the list You can also export your search results to a spreadsheet by clicking Export and providing a file name The search criteria and fields that are displayed in the results will vary based on the item type you select For example if you are searching items Status Item Class Item Name fields and so on are criteria by which you can search If you are searching applications you can select criteria such as Application Name User Departments and so on PE tems z for now Claas el Search Result is from the selected site only a Double dick a row to view the item details Begins with a Found 481 Export j Admin Team E Installed Cabinet Cabinet j Installed Cabinet Cab
79. bar See Creating and Deleting a Custom Floor Map View on page 72 for more information Panning T Turn panning on or off by clicking on the Allow Panning icon in the toolbar You can then use the vertical and horizontal scroll bars to move around the drawing or press and hold the mouse wheel and drag it to pan Viewing Linked Objects Clicking on an object in the floor map changes the object s color to indicate it is selected and the name of the item it is linked to is highlighted in the item list in the left panel of the Floor Map page Conversely if you click on an item in the item list in the left panel of the Floor Map page the object that it is linked will be highlighted on the floor map Raritan Chapter 4 dcTrack Windows Client Item Class Radio Button The item radio buttons at the top left of the Floor Map page act as filters By selecting a radio button the list is filtered to show only the items in that item class By default the first time you open to the Floor Map page the Cabinet radio button is selected Cabinet Power Distribution views O Device Power Outlet O Network Q Rack PDU Data Cabling v O CRAC O Tile Sart By Cabinet Make alias 1A ZE Raritan d 70 Chapter 4 dcTrack Windows Client Data Cabling Radio Button When you select the Data Cabling radio button you have the option of applying one of two views to the page e One to Many View Shows the cable ro
80. bmit New Item Request from the Actions drop down After the Gatekeeper has reviewed and approved the request a work order to physically add the item in the data center is generated by the Gatekeeper Devices Boc mo m To add devices From the Explorer menu select IT Items Devices Select Add from the Page Mode drop down in the toolbar Select Add a New Item from the Actions drop down in the toolbar Select the server type from the available radio buttons Physical Blade Chassis Blade or VM At a minimum complete all of the required fields on the Detail 1 page Complete additional fields as needed a Enter a name for the device Required b Make the appropriate selections from the Make and Model drop down lists Required c Select the cabinet and the specific rail position to house the item being added by selecting the cabinet ID from the Cabinet and Rail Position drop downs Required d Enter disk volume device placement information and device note information if needed e If needed add VM clusters See Adding Virtual Machine VM Clusters to a Device Item see Virtual Machine VM Host on page 88 f Enter IP addresses if needed See Assigning Editing and Deleting Port IP Addresses on page 109 83 Chapter 4 dcTrack Windows Client g Create communications ports and power ports if needed See Creating Ports on page 97 h If needed add applications See Adding Applications to a Device It
81. but this is not required in order to create user accounts If you need to edit user information aside from changing the user s unit of measure and clearing their sort history you must do so in the Management Client See User Management Management Client on page 21 Teams Teams are used to organize users within dcTrack Teams are defined and maintained by Gatekeepers in the dcTrack Windows Client and are assigned to users during the user creation process in the Management Client Note It is recommended that teams be created before user accounts but this is not required in order to create user accounts Adding Teams gt Toaddateam 1 Inthe dcTrack Windows Client select Administration gt Users to open Users page 2 Inthe Teams section enter a name for the team in the first field and description of the team in the second field Required Raritan Chapter 4 dcTrack Windows Client 3 Click Update The team is added to the list and is available in the Team drop down in the User Details section of the page Editing and Deleting Teams gt To edit a team 1 Inthe dcTrack Windows Client select Administration gt Users to open Users page Click on the gray record box of the team you want to edit Edit the name or description of the team as needed Click Update gt To delete a team 1 Click on the gray record box of the team you want to delete 2 Click Delete and then click Yes on the confirmation
82. cal panel boards are housed outside the PDU in remote power panel RPP cabinets distributed throughout the data center raised floor A panel board contains circuit breaker positions called poles An alternate method of electrical distribution is an electrical busway system whereby the PDU main circuit breakers feed the busway instead of the internal panel boards or RPPs In this system the circuit breakers reside on the busway modules that house the electrical outlets Typically a PDU is fed by one or more UPS systems Note Do not confuse a rack PDU item with a PDU item Rack PDU items are essentially a power strip and PDU items are an electrical system unit that typically houses a step down transformer and circuit breaker panel boards Outlet An outlet item is the housing unit that contains one or more electrical receptacles of varying types The electrical receptacles are in this case ports Each outlet is fed from a circuit breaker Rack PDU A rack PDU item is a specialized power strip that is used to provide additional electrical receptacles for a particular electrical outlet The rack PDU can be mounted horizontally or vertically in the cabinet Some rack PDUs may be metered whereby they include an internal electronic measurement unit to measure the current draw at the receptacle or aggregate level of the rack PDU and report this reading on an LED display internal to the rack PDU Other rack PDUs may be intelligent
83. can be copied and pasted into other applications See Copying Model and Connector Library Items on page 151 dcTrack also allows you to define and edit connectors that are compatible with each other as well as define and edit connection cords that work with a connector gt To access the Connectors library e Select Administration gt Libraries gt Connectors gt To view connector details and images e Select a connector in the left section of the page The details and an image of the connector if available are displayed in the Connector Details section of the page on the right gt To define compatible connectors 1 From the first drop down in the Connector Compatibility List section of the page select the connector you want to define a compatible connector for In the second drop down select the compatible connector Select the cord used to make the connection Click Add The compatible connection information is added to the list of compatible connectors gt To define connection cords for connectors 1 From the first drop down box in the Connection Cords section of the page select the type of connection either comm or power Select the color of the cord in the second drop down Enter a description of the cord in the text box next to the drop downs Click Add The cord is added to the cord list 149 Chapter 4 dcTrack Windows Client Adding Editing and Deleting Model and Connector Library ltems To a
84. ceive email notifications c Ifa password is not required to access the SMTP select the No Password checkbox 25 26 Chapter 3 dcTrack Management Client d Select the team this user is on Teams must be created in dcTrack before you can assign them to users See Teams on page 158 in the dcTrack User Guide e Select the user s access level from the Access Level drop down If the user is a Gatekeeper who should receive request notifications select the Request Emails checkbox 6 Click Add Editing a User gt To edit a user 1 Inthe Settings tab click User Accounts 2 Select a user and click Edit The User Information page opens Click Edit to change the name information email notes or dcTrack user information such as Access Level and Team Click Save after making changes Click Change Password to change the user s password Enter the password enter it again to confirm then click OK Deleting a User In the user list page you can delete users who should no longer have access to the system You cannot delete the admin user To delete a user Click the Settings tab Click User Accounts The User Configuration page opens Click Delete in the row of the user you want to delete Click OK to delete the user Ron Y Raritan Chapter 3 dcTrack Management Client Configuring dcTrack to use LDAP Authentication Raritan As an alternative to using local user account management you can
85. center drawing to a site on the Sites page in dcTrack Drawings can be linked to a site during the site creation process or after the site has been created See Creating a Site on page 53 The drawing file is not imported into dcTrack after it has been linked to the site It remains on the file server where it can be accessed and updated as needed So when the Floor Map page is opened the latest version of the drawing is loaded and any changes made to the drawing are shown immediately When the floor map is loaded for the first time the objects in the AutoCAD drawing can be linked with items in the dcTrack database See Synchronizing AutoCAD Objects with dcTrack Items on page 63 For example you can link a cabinet in the AutoCAD drawing to a cabinet in the dcTrack database p em is nue rta mee Ete Lupe EE Ns puani ee VE ri 2 I Distribution yiews 17 lt gt save Delete Capacity Planning Charts Clear g Mo g 4 ri Device Power Outlet t O Network O Rack PDU 40 w Entire Data Center vl iw X O Data Cabling v O crac O Tile y I M Sort By Cabinet w Asc v Cabinet Make Alias Sy 1B sU c X E EN JR CAB1 APC JR CAB1 E KON is 4 P i Jj d Ny N d p d
86. checkbox to clone the custom fields if any which are associated with the item 7 Enter the number of cloned items to be created based on the original Up to 24 items can be created based on an existing item Z Raritan Chapter 4 dcTrack Windows Client 8 Click Clone Item Clone from SVRO1CABO01 Model System x3550 V Indude Ports in Cloning process 4 Indude Custom Fields Data Number of times to Clone the selected Item 1 to 24 times max Gres Editing Items See Edit Privileges by Role on page 22 for details on edit privileges for each dcTrack role gt To edit items 1 From the Explorer menu select IT Items gt Item Class For example IT Items Device 2 From either the List or Detail page click on the item to be edited and select Edit from the Page Mode drop down Edit the item as needed Click Save Audit Trail Changes to an item s information are tracked in the Audit Trail log Changes are logged when made in Edit Mode only While in Add Mode no changes are logged to the Audit Trail If the current item has audit trail results the results that are displayed are filtered for that current item If the current item does not have audit trail results audit trail results for all items are displayed You can sort and filter the audit trail results as needed Click the Advanced button to apply addition Boolean filters to the results gt To view an audit trail e Fro
87. chine For identifying the Cluster that a VM or a VM host Clusters belongs to Used in the IT Items Device page Adding Editing and Deleting List Items gt To add an item to a list 1 Click Administration gt Lists to open the Lists page 2 Inthe Lists section of the page click on the list you want to add the item to Click Add In the Add Edit List Item section of the page enter a name for the item Required Enter a description of the item Enter any additional information as needed and where applicable The information that can be entered will vary depending on the list you are adding it to 7 Click Save gt To edit a list item 1 Inthe Lists section of the page click on the list that contains the item you want to edit 2 Inthe List Contents section of the page click on the item you want to edit Click Edit In the Add Edit List Item section of the page edit the name or description as needed Edit any additional as needed and as allowed by the application Click Save gt To delete a list item 1 In the Lists section of the page click on the list that contains the item you want to delete 2 Inthe List Contents section of the page click on the item you want to delete 155 156 Chapter 4 dcTrack Windows Client 3 Ifthe item is being used by an application record the Delete button is disabled and you cannot delete it until you remove the item from each record that is using it 4
88. ck It is recommended that you import cabinets into dcTrack before you import the items that are contained in the cabinets The import works by mapping spreadsheet column headings to dcTrack fields and pulling in the item data that appears in the cells of the spreadsheet under each column You can save the current data in Excel format at any time during the import process using the Save As feature This ensures that there is no data loss or wasted effort if you need to stop the import process before it completes You can resume the import later by selecting the saved spreadsheet as the new import source file There are data formatting requirements that need to be applied to your spreadsheets in order to ensure the data is imported successfully with minimal intervention required Raritan provides you with spreadsheet templates that you can download in order to ensure you follow the correct format See Import Wizard Templates on page 165 However you can import spreadsheets that are not based on the Raritan templates These spreadsheets must follow certain formatting requirements in order to ensure they are successfully imported See Data Formatting Requirements on page 165 zie Raritan d Chapter 4 dcTrack Windows Client Import Wizard Interface Access the Import page by selecting Administration gt Wizards gt Import The Import page is made up of three areas divided by function a data table a field match panel and an import pa
89. ck from the Management Client the following software is installed automatically if it does not already exist on your machine This software can also be re installed for example in order to repair issues by clicking the Prerequisites button in the Management Client start page Add ons and database drivers Microsoft Access 2003 Microsoft Access 2003 Runtime is installed Runtime when dcTrack is installed Microsoft Access Macro Security is set to Low during the installation process See your Microsoft Access documentation on how to set Macro Security if you wish to change the setting from Low to another level Note Microsoft Access 2007 is not supported PostgreSQL ODBC drivers PostgreSQL ODBC drivers and PostgreSQL and PostgreSQL ADO drivers Microsoft Office file converter pack ADO drivers are required to run dcTrack If these drivers are not already installed on your machine they are installed automatically when you launch dcTrack If this is not already installed on your machine it is installed automatically when you launch dcTrack 10 Chapter 2 Getting Started The following software is supported by the dcTrack Windows Client but are not required in order to use dcTrack Supported software AutoCAD 2009 or earlier AutoCAD dwg files which can be linked to an existing drawing of a data center floor plan top view are supported Note AutoCAD 2010 and 2011 are not supported by dcTrack
90. client to send SNMP messages The destination port is always UDP 161 Application Settings Library Update NOTE Application Settings are specific to the selected Site Reminders Expiration Dates un SNMP Options SNMP UDP Port 161 NOTE This Settings applies to all Site and all Users om A o o me het m I o mM o a b T RE O ka FT Note If you are not using port 161 as your default on your servers dcTrack will not be able to communicate with the server on your SNMP capable items Raritan ns Chapter 4 dcTrack Windows Client 186 Library Updates The Library Updates tab provides you with the ability to connect to Raritan s dcTrack FTP site where you can check for and download a new version of the Models library as well as download other relevant files such as spreadsheet templates See Import Wizard Templates on page 165 In order to access the FTP site you need a FTP username and password Contact your administrator for this information You are also able to access Raritan s Training website from this tab You need a username and password provided to you by Raritan s Training Department in order to access the website In addition to dcTrack courses you can also access the dcTrack user group from the training website Database Application Settings Library Update Link to the dcTrack FTP Site Use this to connect to Raritan s dcTrack FTP site ftp dctrack com to check for newe
91. ction The Destination Site drop down contains the current site by default Once the Cabinet drop down is selected select an available rail position from the Rail Position drop down Reconnect the device comm ports via patch cords to the available comm panel cabling patching panel comm ports To do this a Select the device comm port from the Connect drop down b Click Select Connection to open the Connection Building page c Build the connection and click Use Connection Below to save it For additional information on building connections see Connections on page 130 Alternatively if you want to skip reconnecting the port click Don t Reconnect Port A Disconnect request is then created for the port at the item s source location and it is not get reconnected after the item is moved to the destination location d Finally if you wanted the connection for the port to remain on the same network port after it is moved define the new cabling portion of the connection When you reach the endpoint for the network port click Keep Current Port The network endpoint is filled in with the same network port that the device comm port is already connected to Repeat this step for every device comm port in the drop down You can skip reconnecting all comm ports at the destination by selecting the Skip checkbox in the Device Comm Port section of the page 115 Chapter 4 dcTrack Windows Client 6 Reconnect the device power ports power
92. ction arrow keys page up page down and so on To locate a specific item you can enter it into the Record Locator drop down or scroll through the list mts ats det Mss d ds cee E ens Raritan Chapter 4 dcTrack Windows Client Pages When an Item or Connection page is first opened it displays a list of items or connections This is called the List page You can view more information about a particular item or connection in the List page by double clicking it or selecting it and then clicking the Detail 1 or Detail 2 icon Depending on your access level certain text boxes and drop downs are disabled or locked These fields are outlined in red Some fields are locked even to the Gatekeeper in order to protect data integrity since in some instances changing data in one field could impact related data For example changing an item s model after it has been approved and installed is not allowed On the Detail pages some of the data may be represented in a table view that is in columns and rows The columns are field headings and the rows are the data records Each row has a row marker used to select the entire row Double clicking or right clicking the row marker usually results in an action A right arrow in the row marker indicates that a particular record or row is the currently selected one An asterisk symbol in the row marker indicates that this row can be used for entry of a new record dcTrack Terminology
93. cts arranged side by side in a row The Visio Measurement Units setting must be set to inches not feet and inches If you are using US units in the Visio drawing the Measurement Units setting must be set to inches rather than feet and inches To change the measurement setting in Visio Select File Page Setup Select the Page Properties tab o N N Select Inches from the Measurement units drop down Floor Map Color Coding The colors of the data center objects on the Floor Map page are defined in the AutoCAD drawing file However once floor map objects are selected in dcTrack the following color codes are used Object Color Selected object light blue cyan Origin object red 67 Chapter 4 dcTrack Windows Client Object Color Destination object red Navigating the Floor Map Zooming The following zoom options are available for the floor map e Use the mouse wheel to zoom in and out on a drawing e To zoom in on a particular item click on the drawing object or click on the item in the list to the left of the drawing area e Select a zoom level from the Zoom Level drop down The default zoom level is 7596 e Use the left mouse button to draw a window around a particular area to zoom in on it e Zoom out to view the entire data center by clicking on the Fit View to Entire Data Center icon E in the toolbar e Select a user defined zoom in area from the Current View drop down in the tool
94. d The field that is selected is at the root of the sorting order of the report Selected Ascending or Descending to order the report data Once you have selected the criteria for the filter click the Add button to apply it to the report Click on the filter and then click Remove to remove it Item Details Like the Items report the Item Details report displays either text based representations of items or when available images of the items being monitored in dcTrack This report includes addition device details such as the make model and so on Report criteria Description Print All Items Selected by default Generates a report containing all devices being monitored in dcTrack 143 144 Chapter 4 dcTrack Windows Client Report criteria Print Selected Items Cabinet View Item Images Per Cabinet Report Description Select the specific devices that appear in the report Use Ctrl click or Ctrl Shift to make item selections Specify whether you want the report to display the devices as text only or display the front or rear image of the device Select this if you want to print all items in the currently selected site The items are sorted by cabinet and ordered from the bottom of the cabinet to the top Use this report for an initial survey of the site or to perform an audit Connections The Connections report allows you to view connection information for all cabinets All Connections in Cabinets
95. d Tiles PT on a Layer called dcTrackPerfTiles 2 The PT is represented by drawing a Solid Hatch that is the size of one floor tile You can make the PT look more realistic by showing the perforations in the Solid Hatch object To do this a Before drawing the Solid Hatch draw a grid of small Circles inside the square of the tile m sis Raritan Chapter 4 dcTrack Windows Client b Next draw the Solid Hatch This keeps the Solid Hatch out of the interior of the Circles Delete all the Circles sre OO w Nes 4 oo on r OO Neth S e Son OO OC 1 Q 10 C C Oc D 3 Use the PT Solid Hatch and copy it to every tile in the data center where a PT can be possibly installed Use the Array command to accomplish the copying Start with the PT Solid Hatch in the lower left most tile Then provide the Array command with the number of rows and columns of PTs to be created For correct array propagation use the mouse with intersection snap turned on so as to pick the offset points The Layer should be turned Off but do not Freeze it 4 Draw a grid of 7 x 7 circles using the Array command 5 Draw two Lines from opposite corners in order to find the center point of the tile Sis Raritan d Chapter 4 dcTrack Windows Client 6 Move all circles so that the center of the center circle is at the intersection of the two Lines Delete the two Lines 7 Draw a Solid Hatch bou
96. d provided b Otherwise Select the user ID attribute used by the LDAP server uid is generally used by Microsoft Active Directory servers cn by other LDAP servers You can also specify a custom user ID attribute Select a user object class to filter by You can choose between posixAccount netOrgPerson a value from the LDAP server or a custom value You can also choose Do not filter by object class Select the scope of the user credential search Choose whether to search the entire subtree or just one level If you are unsure you can leave this set to subtree Type any additional object filters in the field provided 6 Click Check S Raritan Raritan Chapter 3 dcTrack Management Client 7 Alist of LDAP users found using the configured parameters are displayed in section 4 Review the list If the correct users are present click Continue If they are not adjust the settings and try again Note If you chose to bind manually no list of users can be displayed 8 Click continue Configuring LDAP Authorizing LDAP Users Before LDAP users can connect to dcTrack they must be authorized and given a dcTrack role gt To authorize LDAP users 1 Type an LDAP Username string in the provided field This user name should come from the list provided in the previous page For example uid ben ou People dc company dc com Select whether this user should be an Administrator Click Add
97. dd an item Select Administration gt Libraries gt Library Name In the library click Add The Detail section of the page is now active on gt wN Enter or select the model details The details and required fields for the item vary depending on the model item class or connector item type that is selected 4 If applicable use the Paste command to insert front and rear images of the model or connector To do this a On your local machine or server locate the image you want use Images must be in BMP format b Copy the image to the Windows Clipboard c In dcTrack click Paste in either the Front or Rear sections of the Add library item page The Paste Special dialog appears Click OK 5 Click Save To edit an item Click on the item to be edited Make changes as needed and or update images as needed gt 1 2 Click Edit The Detail section of the page is now active 3 4 Click Save gt To delete an item 1 Click on the item to be deleted 2 Click Delete and then click Yes on the confirmation message Importing Model Libraries You are able to import additional models into the Models library Models are imported from existing libraries stored on your network and provided by Raritan Note The import may take some time to complete depending on the size of the import gt To import models into the Models library 1 Select Administration gt Libraries gt Models 2 Click Import bis Z Rarit
98. der in which custom fields appear on a Detail 2 page 1 Click Administration gt Lists to open the Lists page In the Lists section of the page click Custom List Fields Using the Move Up and Move Down buttons for this list define how custom fields are ordered on the dcTrack Item pages 157 ee A 158 Chapter 4 dcTrack Windows Client Deleting Unused Custom Fields Deleting unused custom fields is different from deleting the custom field from the application permanently See Adding Editing and Deleting List Items on page 155 This function removes the fields from the Detail pages on which they appear but are not being used For example if you created a custom field called Patch Version and applied to both device items and network items but wanted to delete it from the network items since it is not being used this function allows you to so To delete unused custom fields Click Administration gt Lists to open the Lists page In the Lists section of the page click Custom List Fields Click Delete Unused Custom Fields on gt User Management Windows Client dcTrack users are created and maintained in the dcTrack Management Client See Adding Editing and Deleting Users on page 25 for more details The team s users are assigned to are created in the Windows Client See Teams on page 158 Since users must be assigned to a team to use dcTrack it is recommended that teams be created before user accounts
99. ditional object filters e LDAP user access level within dcTrack e User roles 27 28 Chapter 3 dcTrack Management Client Configuring LDAP Connectivity The first part of the LDAP setup is identifying the LDAP server on your network gt 1 2 To configure LDAP connectivity On the Settings tab click Authentication Source Click Enable LDAP Authentication To proceed using the wizard follow the prompts in the page To enter all settings in one page without validations click the Expert Mode link Expert Mode is intended for expert LDAP users who are very familiar with the settings See Configuring LDAP Authentication Settings on page 28 Type the IP address or hostname of your LDAP server Click Check dcTrack verifies that it can find an LDAP server at the address Select the network port used by the LDAP server Port 389 is the standard unencrypted LDAP communication port Port 636 is the standard SSL encrypted LDAP communication port f your LDAP server uses a custom port number select Custom Port Number and type the number in the provided field Then select whether the server uses TLS Encryption SSL Encryption or No Encryption Click Check dcTrack verifies that it can communicate with the server over the specified port If dcTrack can connect successfully with these settings click Continue to proceed to the next step Configuring LDAP Authentication Settings SASL is not
100. e At any point during the connection build process you can click on the End Point button to view the item s Detail page Also if any of the end points include a power outlet you can click on the View Electrical Cable Route button to view the floor map that depicts the electrical cable route between the outlet and the circuit breaker If at any point during the connection build process you wish to exit without saving select Clear Form from the Actions drop down When the connection build process is complete you can either select Save Connection or Save and Add Another from the Actions drop down Once the connection is saved the page is switched to the List page where all New connections are listed Submit the New connection for approval by selecting Submit Connection Request from the Actions drop down The Gatekeeper must review this request If approved a work order must be generated by the Gatekeeper to affect this new connection Editing Connections To edit connections Select Connections New The List page contains the connection status in the second column For the connection to be editable the value in the Status column must be New Select the connection to be edited from the List page and either double click on it or click on the Detail icon You can make changes to the final end point in the connection path If you want to make changes to prior end points you are prompted to clear all the end
101. e Data Center with the current view dialog Raritan Chapter 4 dcTrack Windows Client 5 Enter a name for the custom view in the Please Enter a new View Name dialog and click OK The custom view is added to the View drop down m EL apacity Planning Charts s joe 3 i t MOV A ieee am ad rmm gt To delete a custom view 1 Select Visualize Floor Map to open the floor map for the data center 2 Select the custom view from the drop down in the Views section of the task bar 3 Click Delete and then click Yes to confirm the deletion Viewing Capacity Planning Charts The Capacity Planning Charts drop down shows a list of predefined visual floor map reports Select a report from the list to apply it to the floor map The Clear button clears the selected report view and returns the floor map to its default view The following color coding is used in the report to indicate capacity Color code Color High red Medium yellow Medum 00000 Low green tow sis Raritan 5 74 Chapter 4 dcTrack Windows Client Color code Color No information gray No Information Turning AutoCAD Layers On and Off on the Floor Map AutoCAD drawing layers that are applied to the floor map can be turned on and off from the Layers dialog For example you can turn off the laye
102. e X and Y coordinates for the top left corner of the first label to be placed Group X is the number of labels in the group along the horizontal X axis and the distance between labels Group Y is the number of labels in the group along the vertical Y axis and the distance between labels Group sort order is the order in which the labels will be places within the group Repeats X is the number of times the group will be repeated horizontally and the distance between the left edge of the first label in the first group and the first label in the second group Raritan Chapter 4 dcTrack Windows Client Repeats Y is the number of times the group will be repeated vertically and the distance between the top edge of the first label in the first group and the first label in the second group Repeat sort order is the order in which the groups will be repeated Click the Auto Arrange button after filling out all the boxes You can then vary the values entered in some of the boxes and click Auto Arrange to fine tune the placement You can draw a window around a group of labels and then drag one of those labels to a new position to move the select group of labels a To move labels between the front and rear images drag the label to the top left most position on the image and click Front or Rear The label is displayed on the opposite face of the item and you can then drag it to its position b Click Apply All if
103. e confirmation message Configuring the System Clock Manually gt To configure the system clock manually 1 Inthe Settings tab click Time Settings 2 Select the Time Zone dcTrack resides in from the Time Zone drop down list 3 Select the date and time using the tools in the Set time manually fields The time is set in a 24 hour HH MM SS format For example 3 42 33 PM on October 12 2010 in 24 hour format is 2010 10 12 15 42 33 4 Click Save Security and Encryption Installing an HTTPS Certificate A PEM file upload is required to replace the current certificate and private key The PEM file needs to contain both an RSA private key and an X509 certificate Note dcTrack does not provide a Certificate Signing Request CSR OpenSSL or any other utility can be used to generate CSR dcTrack does not use encrypted private keys You must remove the password from the Private key before it can be used To remove the encryption from the key issue a command like openssl rsa in server key out server2 key Use server2 key when using openSSL utility It is not required to provide root certificate of CA signing dcTrack certificate signing request CSR P Step 1 Generate a private key This example procedure is for generating a private key using OpenSSL on a Linux server 1 This command creates an RSA key with Triple DES 1024 byte encryption openssl genrsa des3 out server key 1024 Raritan
104. e make and model UPS bank PDU breaker panel and PDU breaker number in the Power Outlet Information section of the page need to be selected See Creating Ports on page 97 Complete all relevant Detail 2 information if needed a Enter notes b Enter maintenance and support information c Complete custom user fields if applicable Click Save The saved item is tagged with a status of Unapproved The item appears in red on the cabinet elevation which indicates that the item has a Unapproved status or is an outstanding request To submit a request for approval select Submit New Item Request from the Actions drop down After the Gatekeeper has reviewed and approved the request a work order to physically add the item in the data center is generated by the Gatekeeper Rack PDUs 1 2 To add a rack PDU From the Explorer menu select Power Items Rack PDU Select Add from the Page Mode drop down in the toolbar 95 96 Chapter 4 dcTrack Windows Client Select Add a New Item from the Actions drop down in the toolbar At a minimum complete all of the required fields on the Detail 1 page Complete additional fields as needed a Enter the rack PDU ID b Select the make and model c Assign the PDU to cabinet and rail position d Select the cabinet side Note Two vertical mounted rack PDUs are supported per cabinet Create ports as needed See Creating Ports on page 97 Complete all relevant Detail 2 in
105. e outlets a make and model For this specific item you could use a generic make and model definition since it is simply the outlet box Assign the outlet to a PDU panel and to a breaker in that panel Create receptacles in each outlet ports In the case of busway systems the breakers are not created in the PDU step above They are created together with the outlet Create all subnets and assign them names made up of the logical part and location part Raritan Z Raritan Chapter 4 dcTrack Windows Client Once these steps are performed you can define the data center infrastructure by adding items ports and connections and then assigning IP addresses See IT Power and Environmental Items on page 82 dcTrack provides you with An Import wizard to import existing data center items from a spreadsheet into the application Creating a Site This topic covers creating a site for the first time within dcTrack To add a site for the first time Click Sites to open the Sites page Click Add on the bottom of the Sites page Complete the Site Information section On gt N a Enter a Site Code and the Site Name for the site The site code and site name appear in the Available Sites list once the site is added Required b If needed select a type for the site either main regional local or disaster recovery c Enterthe square footage of the site Required Enter the outer room dimensions if needed When y
106. e to unlink and link items to MIB libraries from the SNMP library You are also able add edit and delete MIB library information in addition to adding and editing MIB library browser and object details zie Raritan m 152 Chapter 4 dcTrack Windows Client SNMP Library gt gt To access the SNMP library Select Administration gt Libraries gt SNMP To view MIB library browser and object details In the MIB Library section of the page click on the library you want to view details for Browser and object details are displayed in the MIB Browser and Object Details section of the page Linking and Unlinking Items to MIB Libraries on g To unlink or link items to a library Select Administration gt Libraries gt SNMP Select a model from the list on the left side of the page In the MIB Library section of the page click on the library you want to link the model to or unlink it from Click Link to MIB to link the item to the MIB library or Unlink from MIB to unlink the item from the MIB library Viewing Item Details in the MIB Library To view MIB library browser and object details Select Administration gt Libraries gt SNMP In the MIB Library section of the page click on the library you want to view details for Browser and object details are displayed in the MIB Browser and Object Details section of the page Adding Loading Editing and Deleting MIB Library Items 0 D m N To add a MIB item t
107. ears in the Datastore Browser when the file upload completes Raritan Raritan Chapter 2 Getting Started Creating the dcTrack Virtual Machine aR oN 10 11 To create the virtual machine In the Command pane of the Summary tab click New Virtual Machine Choose Custom in the New Virtual Machine wizard Enter a name for the virtual machine Choose a Datastore with at least 80GB of free space available Select Linux for the Guest Operating system then select Other Linux 32 bit from the Version drop down Adjust the amount of memory allocated for the virtual machine Set the number of network adapters to one or two If there are two network adapters one can be used for external access to the web interface and the other can be used as a private LAN for communication with the PDUs and other data center devices In either case make sure Connect at Power On is checked and leave all other settings at default Select LSI Logic for the Storage Adapter Types When prompted to select a disk select Create Virtual Disk Set the Disk Capacity between 80GB and 160GB and select Store with the virtual machine Leave all advanced options at default Loading dcTrack onto the Virtual Machine 1 2 Am o MND To load dcTrack onto the virtual machine Select VM and right click Edit Settings Select Options Advanced Boot Options and select Force BIOS Setup Click Power on to powe
108. ed by row e Position in Row without this the visualize elevations cannot be displayed in the correct order e Front Faces without this the visualize elevations cannot be viewed in the correct order The cabinet orientation and drawing north fields on the Sites page must be completed for this functionality e Cabinet Grouping without this the visualize elevations cannot be viewed by group Add all the wire managers that may be installed in each cabinet Create all comm panels and comm panel ports Remember When creating comm panel 51 Chapter 4 dcTrack Windows Client Step 52 Task Add UPS units Add PDUs Add outlets Add IP subnets Description ports for one panel the far end panel the panel at which the cables terminate is created automatically if they are not already created If the far end panels are created automatically go to those panels and provide the correct make and model information if it is different than the near end panel Create all UPS units in the data center Next arrange them in UPS banks and assign the UPS bank redundancy If you just have one UPS you still need to create a bank of redundancy N and assign it to the UPS Create all the PDUs that connect to each UPS bank and the PDU panel s in each PDU Note Panels may be remote as with RPPs or they may be busways Next populate the panels with breakers as needed Create all outlets and assign th
109. eld dcTrack will only accept proxy communication from this address 4 Enter the communications port the proxy server will use in the Proxy Port field 5 If the proxy server is required to authenticate with dcTrack select Yes in the Authentication Required field and enter a Username and Password These fields must use a valid dc Track username and password combination 6 Click Save Configuring Logging through Syslog External Syslog servers can be used to record events occurring on dcTrack Using a Syslog provides a separate external log of events To configure logging through Syslog Click the Settings Tab Click Syslog Destinations o N N Type the IP address of a Syslog server in the Add Syslog Destination field This must be in the form of a numeric address 4 Click Add The server appears on the list of Current Syslog Destinations All servers listed under Current Syslog Destinations record events on dcTrack Recorded events include new users configuration changes and failed login attempts To stop a server from recording events click Remove next to its entry on the list Z Raritan Raritan Chapter 3 dcTrack Management Client Accessing Audit Logs dcTrack Management Client audit logs can be viewed in a browser or exported to a file for viewing or storage Warning Audit logs are automatically deleted from the system after 3 calendar months If you need to maintain a complete audit tra
110. eld You can then search for other available IP addresses in the selected subnet using the second drop down Making a selection in this list replaces the IP address and overwrite any previous entries in the Address field c The entries for the Mask Default Gateway and DNS Name fields are completed automatically You can make changes to these automatic entries d DNS names should be unique but there are some cases where they might not be Therefore you are warned if a duplicate is found e Select the Virtual checkbox if this is not the primary IP address for a port In some instances virtual IP addresses more than one IP address are assigned to a single port network interface f If needed enter comments in the Comment field 6 When all entries are made click Add to assign this IP address to the port gt To edit an IP address 1 From the Explorer menu navigate to the Item Detail 1 page of the item for which you wish to edit IP addresses Switch the page to Edit page mode Select the port with the IP address you wish to edit Select Edit This populates all the entries in the text and drop down fields 5 Make the desired edits and click Update gt To delete an IP address 1 From the Explorer menu navigate to the Item Detail 1 page of the item for which you wish to delete an IP addresses Switch the page to Edit page mode Select the port with the IP address you wish to delete Select Delete This res
111. elect the cabinet that houses the item port for which you wish to build a connection Select the item type from the drop down Note You cannot start building a connection from item classes such as comm panels In the Port and Color drop down select the specific item port for which you wish to build a connection The Port and Color field is automatically populated after selecting the item port The connector drop down is informational only and provides information about the selected item port It does not change any attributes of the connection being built The default selection is Connector The next drop down selection is optional It allows you to define the patch cord type as well as a serial number for the patch cord if available Enter the serial number in the Cord ID field box to the far right of the drop down Click the Add button to build the next end point in the connection path If the next end point for example End Point 2 is a comm panel dcTrack automatically builds the next end point For example if the it is End Point 2 dc Track automatically builds End Point 3 This represents the far end patch panel which is linked to the near end patch panel via structured cabling If you use color coding to subdivide the network and cabling patch panel ports into logical groupings dcTrack does an autocheck on the color match between the various connection end points If the colors do not match a warning appears
112. em on page 85 6 Complete all relevant Detail 2 information if needed a Enter notes b Enter maintenance and support information c Complete custom user fields if applicable 7 Click Save The saved item is tagged with a status of Unapproved The item appears in red on the cabinet elevation which indicates that the item has a Unapproved status or is an outstanding request 8 To submit a request for approval select Submit New Item Request from the Actions drop down After the Gatekeeper has reviewed and approved the request a work order to physically add the item in the data center is generated by the Gatekeeper Changing a Physical Server to a VM Note The following steps assume you are editing the item in Edit page mode to customize it If you are adding an item for the first time you will be working in Add page mode To change a physical server to a VM server From the Explorer menu select IT Items Device Select the device you want to change to a virtual machine Select Edit from the Page Mode drop down Royo From the Actions drop down select Convert Item to VM If the device item has comm and power ports that are connected to it these ports are disconnected when the server is changed Also if the item has power ports disk volumes and IP and MAC addresses these ports disks and MAC addresses are deleted and the IP addresses are released back to the IP subnet database However any applications assig
113. ement on page 106 for more details on this function 10 Click Create Ports If needed continue creating additional ports 11 Once all ports are created click Close Port Placement gt To place a port on the device image 1 Click Port Placement to open the a dialog containing the front and rear view of the device you are adding the port to From this dialog you can define the location of the ports on the equipment a Use the Front and Rear buttons to view the front and rear views of the equipment Use the port labels to indicate where on the image the port is located Drag the labels to the correct position using your mouse If another device with the same exact model and the same exact port locations already exists in the application use the Copy From drop down to select that device and apply that information to the current device If there are many ports depicted on the image and they are tightly packed together such that one label covers part of the label next it click Overlap to change the order in which the labels overlap each other When there are many ports in the case of a network item or a comm panel and the ports layout has a repeatable pattern you can use the Auto Arrange feature To do so enter the X Y coordinates First determine from the layout of the ports if they fall in group and this group repeats Begin by entering the information for the first group of ports Start X and Y These are th
114. en blades in a chassis switch and subnets If a desired switch is not in the list of switches make sure the OSI field for that switch is set to Layer 2 The Subnet and VLAN Management dialog can be accessed from three areas in dcTrack e An IT item s network Detail 1 page by clicking on the Subnets amp VLANs button e The IP Space Subnets page by clicking on the Subnets amp VLANs button e The IP Space Addresses page by clicking on the Subnets amp VLANs button There are two ways to associate equipment and subnets from this dialog e Select specific subnets and then add the subnet to additional equipment Use the Show Subnets served by selected Equipment view by selecting its corresponding radio button e Select specific equipment and then add additional subnets to it Use the Show Equipment serving selected Subnet view by selecting its corresponding radio button You can also remove subnets from equipment or remove equipment from subnets gt To add subnets to equipment 1 Select IP Space gt Subnets The Subnets page opens 2 Click the Subnets amp VLANs button The Subnets and VLAN Management dialog appears 3 Add subnets to equipment a Leave the Show Subnets served by selected Equipment radio button selected b In the Network Equipment in OSI Layer 2 amp 3 list select the equipment you want to add the subnet to If other subnets are already applied to the equipment they will be displayed in the
115. eport containing all elevations for all cabinets being monitored in dcTrack Print Selected Select the specific cabinets to appear in the Cabinets report Use Ctrl click or Ctrl Shift to make item selections Applications The Applications report contains a list of the applications installed on the servers that are being monitored in dcTrack You can view the report by application or by server Report criteria Description Group By Group the information in the report by application or by server If Applications is selected applications are displayed in the selection box Conversely if Servers is selected servers are listed Select All if you want the report to contain all applications or servers Choose Selected to select the specific applications or servers to appear in the report Use Ctrl click or Ctrl Shift to make item selections 145 Chapter 4 dcTrack Windows Client snmpTrack Report The data in the snmpTrack report is collected using the snmpTrack Poller See Using snmpTrack Poller on page 161 Report criteria Description SNMP Capable Items Use these lists to select the SNMP capable lt Saber Rows items to be polled for the report e Cabinets e Items selected here will be plotted Readings Select the readings to be taken from the e Amps equipment during the SNMP polling e Temperature e Humidity Duration Select All Dates if want the report to continue e All Dates SNMP readings fr
116. eps do not need to be repeated To log in Firefox users running the Windows 7 operating system If Firefox NET Assistant has not already been installed set the Windows 7 User Account Control to Never Notify and restart Windows 7 Connect to dcTrack using a web browser In the browser s address bar enter the IP address or name assigned to dcTrack Answer yes to any security alerts and accept all certificates The first time you access dcTrack the Licensing page opens a Click Add then select your dcTrack license file Licenses are LIC files Repeat this step to add incremental licenses if needed Note Your license file can be retrieved from the Raritan web site after you have activated your registration To activate your registration click the link in the Thank you for registering email from Raritan and create your user account Once you create your account look for a Your Raritan software license key is available email containing a link to your license file download page b Click Continue If you see error messages and the Continue button is disabled contact Raritan Technical Support There may be a problem with your license file c Select Yes to the End User License Agreement and click Submit 13 Chapter 2 Getting Started Firefox users running the Windows 7 operating system Restart Firefox Log in with the default username admin and password raritan Click Launch dcTrack to launch the dcTrack
117. f it is easier you can use a separate spreadsheet for each Item Class Required column Optional column Required column This is the name of the cabinet that contains the item Note Cabinets must exist in dc Track in to map items to them Required column The number of the rail position the item is installed on The position is based on the bottom most rack unit of the item For a zero U rack PDU enter the rail position that is nearest to the bottom of the rack PDU Required column The item s manufacturer Required column The item s model name or number Use the full name of a model and include a product family name For example for an HP server use Proliant DL380 G5 Raritan Raritan Column Applies to name item RU Height Network items Front Direction Floor standing items Orientation in Rackable Cabinet items Side in ZeroU items Cabinet Chassis Name Device and network items Network Stack Network items Name Chapter 4 dcTrack Windows Client Description rather than just DL380 G5 Optional column The number of rack units of the item that is the item s height in the cabinet in rack units If the model doesn t already exist in dcTrack s Model library you will need to provide the RU height for each model you have to add Optional column Use the values North South East Of West to indicate the direction the cabinet front points to in respect to the data
118. ffix added to the Name of a server to create the DNS name for that server Used in the IP Subnets page Used in the IT Items Device page to identify the Domain of a server Used to identify the function of an Item Used in all Item pages Used to identify the Type of an Item Used in all Item pages Used to tag Comm Panel ports with the communications cabling grade or Power Outlet ports with the electrical cable gauge Used to identify the OS of a server in the IT Items Y Device page Used to identify a Comm port s Protocol and Data Rate Used in the Comm Ports section of all Item pages Used to identify the Fuse or Circuit Breaker within a Rack PDU Used in the Power Item Rack PDU page For identifying the SLA of a particular item Used in all Item Detail 2 pages Used to identify logical names of subnets and to build the full name of a subnet Used in the IP Subnets page and for tagging all Comm Ports Used to identify the approximate location within a cabinet for the Temperature or Humidity Probes Used in the Power Item Rack PDU and Environmental Item Probe pages To identify the ownership of a Device Item or an application usage Used for creating custom fields for use with all items Raritan Raritan Chapter 4 dcTrack Windows Client List type Description Headings or applied to specific item classes Appears on item Detail 2 pages See Working with Custom Fields on page 156 Virtual Ma
119. fic servers ports PDUs and so on by clicking on a Cabinet link at the top of each Cabinet column Double clicking on an item in a cabinet displays an image of that item For example if you want to view a server within a cabinet double click on the server and an image of it is displayed in a dialog You are able to specify the cabinets that are displayed by selecting the row cabinet group percent full manufacturer or custom information By default your view of the cabinets is in a text view and uses color coding to identify the type of item within the cabinet See Cabinet Elevation Color Coding on page 77 However if images of the items are available you can use the Show gt Front or Show gt Rear settings and the actual images of the items are displayed in the elevation The dialogs the images open in contain Front and Rear buttons that allow you to alternate between the front and rear view of the item To view the cabinet details for a specific cabinet click the Cabinet link that appears above the elevation Use the Front Rear and Text drop down that appears above the elevation to move between those views The Above and Below drop downs allow you to view the power The power can be physically located above or below the cabinet Clicking the Floor button opens the AutoCAD drawing The cabinets that are selected are highlighted in the drawing Clicking Print prints the cabinets and cabinet information The Elevations page dis
120. formation if needed a Enter notes b Enter maintenance and support information c Complete custom user fields if applicable Click Save The saved item is tagged with a status of Unapproved The item appears in red on the cabinet elevation which indicates that the item has a Unapproved status or is an outstanding request To submit a request for approval select Submit New Item Request from the Actions drop down After the Gatekeeper has reviewed and approved the request a work order to physically add the item in the data center is generated by the Gatekeeper CRAC Units PON wN To add a CRAC unit From the Explorer menu select Environ Items gt CRAC Select Add from the Page Mode drop down in the toolbar Select Add a New Item from the Actions drop down in the toolbar At a minimum complete all of the required fields on the Detail 1 page Complete additional fields as needed a Enter a name for the CRAC b Select the make and model of the item c Enter the capacity of the CRAC unit d Select the CRAC group the unit belongs to The CRAC group must match the specifications of an existing group If empty the specs of the single unit are used Create ports as needed See Creating Ports on page 97 Complete all relevant Detail 2 information if needed Raritan Raritan re Chapter 4 dcTrack Windows Client a Enter notes b Enter maintenance and support information c Complete custo
121. gt N Click Create Ports in the Power Ports section of the page The Create Ports dialog appears 4 Enter the required information to create the port or select it from the Model s Port Definition Library list a The circuit will be selected by default b Enter or select a port name c Select a connector Once selected an image of the connector will appear in the dialog Or d Select the port from the Model s Port Definition Library list Select the AWG if needed Enter comments if needed Click Port Placement to open the a dialog containing the front and rear view of the device you are adding the port to From this dialog you can define the location of the ports on the equipment See Port Placement on page 106 for more details on this function Click Create Ports If needed continue creating additional ports Once all ports are created click Close d Raritan Z Raritan Chapter 4 dcTrack Windows Client Rack PDU Ports In additional to adding ports for rack PDUs you can also clone existing ports See Cloning Ports without Cloning Items on page 108 Note The following steps assume you are editing the item in Edit page mode to customize it If you are adding an item for the first time you will be working in Add page mode on gt N To add ports for rack PDUs Select the item from the List page Select Edit from the Page Mode drop down Click Create Ports in the Power Ports section of the p
122. hange management feature data center managers are better able to enforce best practices across the enterprise and meet ITIL framework guidelines Chapter 2 dcTrack Clients Raritan Getting Started In This Chapter Ce Track Chemis ETE 7 Installation and Configuratii 10 Logging lto de Tra CE 13 Change the Administrator Password sss 15 Configuring the System Clock sssssssseeeeenee 15 LICENSING P E 16 dcTrack uses two clients e Management Client A web based client used to log in and then launch the dcTrack Windows Client create and maintain users manage licenses backup and restore your data and administer the appliance e Windows Client A Windows based client used to manage and view data center items perform certain application administration tasks manage work orders generate reports and so on Following is a list of the various tasks associated with dcTrack and the associated client you use to perform them Task Management Windows Client Client Add edit and delete users Change administrator password Manage licenses Configuring LDAP authentication Back up and restore Change user and admin passwords View licenses SISISISISINIS Add edit and delete teams View user activity reports Manage user settings SIS NINSISIS Add edit and delete data center items Chapter 2 Getting Started Task Build edit and disconnect connections Manage
123. he Items found in dcTrack list If the item is already linked Yes is displayed 3 Linkthe items to objects in the AutoCAD drawing in one of the following ways a Link one object to one AutoCAD object Select the item from the Items found in dcTrack list Select an object from the Objects found in AutoCAD Drawing list Click Link dcTrack Item with AutoCAD Object Note Using this method of linking also allows you to link AutoCAD objects to objects in dcTrack that do not have matching object labels 4 Linkthose objects found in the AutoCAD drawing with dcTrack items a Link multiple objects to the AutoCAD drawing 63 Chapter 4 dcTrack Windows Client Select objects of the same item class from the Objects found in AutoCAD Drawing list Use Ctrl 4 click or Shift click to select multiple items Select the corresponding item class from the Import selected AutoCAD objects as Item Class drop down and click Import Items All new items that have been imported are now visible in dcTrack in the floor map items list and on the corresponding Item Class page 5 Double click on each item or click Detail 1 to complete all relevant fields for each item From the Actions drop down select Submit New Item Request for Approval Objects found in AutoCAD Drawing Object Label In dcTrack LabelMatches a Yes No tg Unlink dcTrack Item BEYRRHBRYSYRYUNSRBSERTREREE Importing AutoC
124. he appropriate permissions you can switch to Edit and Add page modes When in either of these modes the Permission Lock icon turns green and to the unlocked position 2 The Actions drop down provides you with various actions depending on the specific item page and page mode you are working with Generally the Actions drop down is where requests are initiated and processed The Clone icon triggers the Clone Items pop up This icon is only available when the screen mode is switched to Add page mode The Item Status Filter icon displays the Item Status list that can be used to filter the records by status See Connection and Item Statuses on page 49 for more detail The Sort icon triggers the Select Sort Order dialog This dialog allows you to select multiple field names from the Available Fields list Each field can be sorted in ascending or descending sort order prior to adding it to the Field Sort Order sequential list The Save icon saves changes to pages and records In many cases the use of this icon is optional since the record is automatically saved if the backward f and forward icons are pressed or if a new record or a new Screen are selected The Remote Desktop icon displays a list Microsoft Remote Desktop or Telnet sessions that can be launched based on the current items IP or HTTP addresses Raritan Chapter 4 dcTrack Windows Client Icon Description The Audit Trail icon opens the Automatic Audit T
125. hese IP addresses were already created id 5E Raritan Raritan Chapter 4 dcTrack Windows Client Using Lookup and Ping The lookup and ping feature allows you to ping any IP address or name The ping response time indicates how long it took for the server to respond If the IP address does not respond the response time is 0 or blank If you ping an IP address and a DNS name is returned the name is displayed If you ping a name and a response is received the IP address of that name is displayed If the IP address belongs to an item in the dcTrack database the item and port names associated with the IP address are provided as well as information about the subnet that the IP address belongs to gt To ping a server through dcTrack 1 Select IP Address gt Lookup and Ping The IP Address and Name Lookup dialog opens 2 Enter the IP address or name of the server you want to look up and ping 3 Click Find The results are displayed in the Ping Response Time in milliseconds section and Information in dcTrack Database section of the dialog You can also access the IP Address and Name Lookup dialog by selecting the IP Query button on the Subnets page or the IP Lookup button on either the IP Addresses page or DNS Audit page IP Lookup searches for an available IP address and to verify whether the IP address or DNS name is live on the network The IP lookup function performs a live ping and a DNS lookup for the g
126. il export logs regularly and store the files outside dcTrack gt To access audit logs 1 Inthe Settings tab click Audit Log in the Appliance Administration section 2 The Audit Log Entries page opens gt To export audit logs to a text file 1 Inthe Settings tab click Audit Log in the Appliance Administration section 2 Click the Download Audit Logs link All audit log entries are exported to a text file 3 Save the file Configuring NTP Server Settings The Configure Time Servers table lists the NTP servers dcTrack contacts to get date and time information NTP must be enabled first dcTrack attempts to retrieve the date and time from the first server on the list If this attempt fails it proceeds down the list and attempts to contact the second server then the third and so on gt To enable NTP and configure NTP servers 1 On the Settings tab click Time Settings 2 Select the Enable NTP checkbox then click Save 3 Click Manage Time Servers to configure settings for the NTP servers 4 Click Add Type the time server s IP address in the Time Server field Click Save Changes gt To edit NTP server settings 1 Select the server in the table and click Edit 2 Type the time server s IP address in the Time Server field 33 Chapter 3 dcTrack Management Client 3 Click Save Changes To remove an NTP server Select the server in the table Click Remove On gt Click Yes in th
127. inet Installed Cabinet 1G Cabinet pa stalled ft Oo onl NUTS Swe LP a i 5 oi F IT Power and Environmental Items When you add discard and move items in dcTrack you are capturing editing the item information in the dcTrack database Once an item is added to dcTrack you create a work order to apply the change to the physical data center You can edit the information as needed as well as create clones of existing items in order to decrease the need to add the same or similar information to the database over and over again Adding Items Cabinets gt To add cabinets 1 From the Explorer menu select IT Items gt Cabinets 2 Select Add from the Page Mode drop down in the toolbar 3 Select Add a New Item from the Actions drop down in the toolbar 4 Ata minimum complete all of the required fields on the Detail 1 page Complete additional fields as needed Z Raritan Z Raritan Chapter 4 dcTrack Windows Client a Enter the cabinet ID Required b Select a make and model Required c Enter cabinet placement information d If needed select cabinet wire management information e Assign a system admin admin team to the cabinet Complete all relevant Detail 2 information if needed a Enter notes b Enter maintenance and support information c Complete custom user fields if applicable Click Save The saved item is tagged with a status of Unapproved To submit a request for approval select Su
128. int before you canceled the process are retained in the database At the end of the import process a status message is displayed For all records that are imported successfully the time date and other parameters of the import are saved as a separate import session in the Completed Import Session drop down for future reference and additional functions Once the import is complete all items are marked as New and are located on the respective item pages You are advised to go to the item detail pages for each imported item in order to review and if necessarily revise or adjust imported items All import sessions are contained in the Select an Import Session drop down and can be referenced from there in the future 183 Chapter 4 dcTrack Windows Client Note In order for an import session to appear in the Select an Import Session drop down more than one record must imported as part of the session Viewing Import Sessions After a successful import and review of the imported data the import session information can be viewed on the Import page by selecting the session from the Select an Import Session drop down The import sessions are identified by the Imported On date Imported By Import Type Quantity and Into Site fields Deleting Imported Data Deleting all imported records can be useful if there is a global problem or multiple problems with the imported data in a previous session This is equivalent to an undo function
129. ion Print All Cabinets Selected by default Generates a report containing all elevations for all cabinets being monitored in dcTrack Print Selected Select the specific cabinets that will appear in Cabinets the report Use Ctrl click or Ctrl Shift to make item selections Cabinet View Specify whether you want the report to display the elevations as text only or display the front or rear images of the cabinet elevations zie Raritan i Chapter 4 dcTrack Windows Client Items The Items report contains a list of all items being maintained in dcTrack Additionally information specific to each item such as the item type function administrator and so on is captured in this report This report can be filtered to display information based on criteria you specify View Options Only one view option can be selected at a time Report criteria Description Hide Ports for All Selected by default Ports associated with the Items items are not captured in the report Show Ports foreach Ports associated with the items are captured in Item the report Show Applications for The applications associated with device items each Item Devices are captured in the report Only Show Custom Fields Any custom fields created for the device is captured in the report If Show Custom Fields is selected the Custom User Fields section of the page becomes active Select the custom fields to include in the report by clicking on them in the
130. isplays the pieces of equipment that are associated with the selected subnet listed in the All Subnets list on the right side of the dialog is Raritan Chapter 4 dcTrack Windows Client IP Query See Using Lookup and Ping on page 129 IP Addresses Editing existing IP addresses is best performed from the an item s Detail 1 page However an IP address can also be edited from the IP Space Addresses page Editing IP Addresses To edit an IP address Select IP Space gt Addresses The IP Address page opens Select Edit from Page Mode drop down Locate the IP address you want to edit and select it Rona Make the appropriate changes to the following fields a MAC address b Address c Mask d Gateway 5 Click the IP Lookup button to search for an available IP address and to verify whether the IP address or DNS name is live on the network The IP lookup function performs a live ping and a DNS lookup for the given IP address or name 6 Click the IP Subnets button to navigate to the Subnets page or the Subnets amp VLANs button to open the Subnets and VLAN Management dialog See Subnets and VLANs on page 117 Address Network Nam njbkup01 nta com Nett DAAM 79 10 11 21 122 0 4 3 Device NYINTO1 nyintO1 nta com Netta 0050 569f 73ea 10 1 1 23 122 10 1 0 1 PRODRow1 Device NJWINO4 njwind4 nta com Netta 0050 569f 0663 10 1 1 24 122 10 1 0 1 PROD Row 1 Device NJDO
131. item and view front and rear item image detail information Model information can be added manually or imported into dcTrack Once images are added for items Test View can be used to review the image in a secondary browser window Items in the library can also be copied and pasted into other applications See Copying Model and Connector Library Items on page 151 gt To access the Models library e Select Administration gt Libraries gt Models gt To view model details e Select a model in the left section of the page and the details are displayed in the Model Details section of the page on the right gt To view front and rear image details 1 Select the model item you want to view image details for 2 Click the Info buttons in the Front and Rear section of the page Raritan Raritan Chapter 4 dcTrack Windows Client Connectors Library The Connectors library in dcTrack contains all of the connector types that can used by items in the data center From the Connectors library you can view connector details such as type comm or power attribute male female plug receptacle or jack and so on in the Connector Details section of the page Connectors can be added to the library and existing connectors can be edited or deleted See Adding Editing and Deleting Model and Connector Library Items on page 150 You can also add edit and view images of connectors Once images are added for connectors they
132. ity and Encryption section 35 36 Chapter 3 dcTrack Management Client 2 Click Browse and select the PEM file 3 Click Upload Restricting Web and Shell Access Based on IP Address To increase security dcTrack can be configured to restrict web interface and SSH access by IP address When trusted hosts are specified dcTrack blocks attempts to connect from addresses not specified When no hosts are specified ports 22 80 443 5432 are open to all hosts gt To restrict web and shell access 1 Inthe Settings tab click IP based Access Control The IP Based Access Control page opens 2 Identify the hosts to allow access to in the Trusted Hosts fields You can enter an IP address or a subnet using CIDR notation such as 192 168 45 0 24 3 For each address select how it is permitted to access dcTrack Select the Enable SSH to allow SSH access checkbox a Select the Enable HTTP HTTPS checkbox to enable access through the web interface Select Enable ODBC to allow third party access 4 Click Save Changing the Login Page Message You can change the default message that displays on the login page to a customized message for all dcTrack users gt To change the login page message 1 Inthe Settings tab click Login Message 2 Enter the heading and body of the message in the fields Standard HTML tags such as br and strong are supported 3 Click Save Change Web User Session Timeouts
133. iven IP address or name 129 130 Chapter 4 dcTrack Windows Client Connections Performing a SNMP Walk The SNMP Walk tool allows you to capture SNMP data starting at a given object identifier OID and every OID after that until the end of the MIB node is reached SNMP Walk checks both default fields and custom fields This is very helpful when setting up the MIB definition because you see the data being returned for a given OID or when the OID data is arranged in a table You may also use this tool when trying to troubleshoot a device that is not responding to SNMP requests or is not responding properly This tool can also be launched from within the Administration gt Libraries SNMP page To perform a MIB walk Select IP Address SNMP Walk The SNMP MIB Walk dialog appears Enter the IP address of the device Select the MIB library associated with the device Optional Change the port if needed Change the community Optional Change the start object ID value Optional Select the SNMP version Click Walk Click Stop at any time to stop the process o NOOR ON IP Address madres Loaded MIB iw Port 162 Community public Start at OID 1 3 6 1 4 Version 1 Creating a New Comm Connection gt To make comm connections 1 Select Connections gt New 2 From the Actions drop down select New COMM Connection 3is Raritan Raritan Chapter 4 dcTrack Windows Client S
134. k The System Admin and the Admin only the user listed in the System Team fields are specified Admin or the Manager of the team listed in the Admin Team can make edits Raritan Chapter 3 dcTrack Management Client Regardless of these rights no edits can made to an item after the item request has been approved and until the item request is completed The following chart summarizes all possible edit scenarios using user XYZ and Team as example names and teams Username User s team User s Item s system Item s Can access level admin admin edit team XYZ Any or blank Viewer Any or blank Any or No blank XYZ Any Member Blank Blank Yes XYZ Any Member ABC Any or No blank XYZ Any Member XYZ Any or Yes blank XYZ Team1 Member Blank Team1 Yes XYZ Team1 Member Blank Team2 No XYZ Team1 Manager Blank Blank Yes XYZ Any Manager XYZ Any or Yes blank XYZ Team1 Manager ABC Team1 Yes XYZ Team1 Manager ABC Team2 No XYZ Team1 Manager Blank Team1 Yes XYZ Team1 Manager Blank Team2 No XYZ Any Gatekeeper Any or blank Any or Yes blank Any Any Any A request for the item is No approved but not completed zie Raritan 24 Chapter 3 dcTrack Management Client Gatekeeper The Gatekeeper is responsible for user and team management data center change management and keeping the data in dcTrack in sync with actual conditions in the data center Gatekeepers have access the Administration module of the dcTrack Windows Client
135. k Work Order Complete o N gt N Work Order Archiving gt To archive work orders 1 Select Change Control gt Work Orders 2 Click on the work order you want to archive or use Ctrl click to select several at once 3 Select Actions gt Archive Work Order gt To view archived work orders 1 Select Change Control gt Work Orders 2 Select Actions View Archived Work Orders Raritan m Chapter 4 dcTrack Windows Client Reports Viewing Reports There are various reports available in dcTrack and each is viewed in the same way The steps described here are general and apply to all report types Each report contains different information based on the report type See the individual report topics in this section for details on the information contained in each report To view a report Click Reports and then click on the report you want to view Select the paper size to apply to the report on gt y Select the items to appear in the report either Print All or Print Selected Use Ctrl click or Ctrl Shift to make item selections if you are including only selected items in the report 4 Click Preview Report The report opens in a secondary window Right click on the report and select Print to print it Elevations The Elevations report displays either a text based or visual representation of the cabinet elevations for the cabinets being monitored in dcTrack Report criteria Descrip
136. k to the Edit page mode and go back to the device item in question Auto Discovery Click the Discovered Applications button The Apps from SNMP dialog appears All applications that were auto discovered via SNMP and are installed on the device item are displayed If no applications are displayed or the specific application you are looking for is not displayed run the SNMP process again Select applications to be added 5 Click Update and then click Close Chassis and Blade Devices Chassis and blade devices can be added when the item is initially added to the application or after Before adding blade devices a blade chassis must be created The only variation from creating a physical server is selecting the chassis in which the blade server is mounted on gt N To add a blade chassis From the Explorer menu select IT Items gt Device Select Add from the Page Mode drop down Select the Blade Chassis radio button which is located immediately above the Name field Raritan Raritan ons N Chapter 4 dcTrack Windows Client Enter the item information Once a chassis has been created blade devices can be added To add blade devices Select Add from the Page Mode drop down Select the Blade radio button Enter the item information a Select the chassis from the Chassis drop down b Select the slot number from the Slot drop down Note You cannot assign a blade to a chassis unless the chassis ha
137. leased back to the IP subnet address database once the discard process is completed Once the request is submitted the Gatekeeper will review and approve the request and issue a work order Disconnection work orders must be completed before Item Discard work orders If there are several requests to discard items and disconnect comm ports and power port connections these requests are linked together Therefore all requests can be approved at once by approving any one of the associated requests Once the work order is marked as Complete the discard process is complete gt To discard remove an item 1 From the Explorer menu select IT Items Item Class For example IT Items Device Raritan Z Raritan 2 3 Chapter 4 dcTrack Windows Client From either the List or Detail page select Edit from the Page Mode drop down Select Discard Item Request from the Actions drop down Creating a Move Item Request Items can be moved from one cabinet to another cabinet either within the same site or to another site 1 To create a move item request From the Explorer menu select IT Items gt Item Class For example IT Items Device From either the List or Detail page select Edit from the Page Mode drop down Select Move Item Request from the Actions drop down The Move page opens Begin the move process by selecting the new destination site and cabinet from the Destination Information se
138. lect Change Control Requests From the Action drop down click View Current Requests Click on the request and review the request details To approve the request a Select Actions Approve Request b Click Yes on the confirmation message c Inthe Email Account Password dialog enter your email account password An email is sent to the requester notifying them the request has been approved and the diagram at the bottom of page indicates the request s status as Request Approved A work order can now be created for the request To reject the request Raritan Raritan Chapter 4 dcTrack Windows Client a Click Select gt Reject Request b Click Yes on the confirmation message c Inthe Email Account Password dialog enter your email account password An email is sent to the requester notifying them of the request has been rejected and the diagram at the bottom of page indicates the request s status as Request Rejected Marking a Request as Complete Once the actual request has been completed for example the server has been installed or removed from the data center it can be marked as complete gt To mark a request as complete 1 Select Change Control gt Requests 2 From the Action drop down click View Current Requests 3 Click on the request to mark as complete If a work order was issued 4 for a request and has been completed Request Completed is displayed on the process flow diagr
139. lect Comm from the Port Type drop down Create the port manually or select it from the Model s Port Definition Library list a Create the port manually Raritan Chapter 4 dcTrack Windows Client Select or enter the port name in the Port Name drop down Required Select the connector media protocol and speed Required Or a Select a port from the library fthe port is available in the Port Library it is displayed in the Create from the Model s Port Definition in the Library list at the bottom of the dialog Select the appropriate port a Click Use Selected 6 If needed add an IP address or team the port with another existing port a If necessary assign an IP address to the comm port Enter the IP address or use IP Lookup to find an IP address Alternatively IP address assignment can be done later from the IP Address dialog See Assigning Editing and Deleting Port IP Addresses on page 109 b Select the server and port associated with the port you want to team the port you are creating with If needed enter comments pertinent to the port If needed enter the SNMP community name the port will be associated with 9 Click Port Placement to open the a dialog containing the front and rear view of the device you are adding the port to From this dialog you can define the location of the ports on the equipment See Port Placement on page 106 for more details on this function 10 Click Create Port
140. list CRAC Radio Button Selecting the CRACs radio button displays all CRAC units in the data center Selecting an item from the list of CRAC units zooms in on and highlights that unit It also draws an elliptical outline from the center of the unit indicating an approximate representation of this unit s zone of influence The ellipse is drawn to a dimension provided for that particular unit and in the direction specified These two values are found in the Environ Items CRAC Detail 1 page in the CRAC Coverage box The length of the inside smaller ellipse is drawn to the dimension provided in the Throw field The outside larger ellipse is drawn to be 35 longer The Direction drop down specifies the direction the ellipses are drawn relative to the site s North position which is specified for the site on the Sites page Tile Radio Button Raritan Raritan Chapter 4 dcTrack Windows Client When the Tiles radio button is selected the list displays all CRAC units in the data center and the drawing displays all perforated floor tiles Note To add and remove tiles in the drawing the tile objects must be drawn in from AutoCAD Please refer to Adding and Removing Tiles on the Floor Map on page 71 for instructions adding perforated tiles to the drawing Sorting Items on the Floor Map The sort feature works in conjunction with the item radio buttons to sort the information displayed in the left frame of the Floor Map page
141. log select the application from the Application Name drop down b Make the corresponding selection from the User Department drop down c Click Add Repeat these steps as needed to add multiple user departments for each application d Click Close to save and close e Application Sites This field can be managed by clicking on the Application Sites button a From the dialog select the application from the Application Name drop down b Make the corresponding selection from the Application Sites drop down c Click Add Repeat these steps as needed to add multiple sites for each application 85 86 Chapter 4 dcTrack Windows Client d Click Close to save and close Dependency Note The following steps assume you are editing the item in Edit page mode to customize it If you are adding an item for the first time you will be working in Add page mode Rona y To add an application From the Explorer menu select IT Items gt Device Select the device you want to add the virtual machine to Select Edit from the Page Mode drop down Add the application manually or through SNMP a b Manually From the Application Name drop down select the application to be tracked If the application name does not exist in the list then switch to Add page mode and select Add New Application Name from the Actions drop down The Manage Lists dialog appears Add the application name and click Save Switch bac
142. m any item page in any page mode click Audit Trail El The Automatic Audit Trail Log dialog appears Z Raritan s Chapter 4 dcTrack Windows Client 114 Getting Item Readings You are able to retrieve power and sensor readings from device rack PDU probe UPS PDU and CRAC items by opening the item and clicking on Get Readings in the Power Ports section of the item s Detail 1 page In order for readings to be retrieved these items must be capable of reporting this date over SNMP and the following criteria must be met for the items e An IP address and SNMP community string must be assigned to the comm port e Power ports and or temperature and humidity sensors must be created for it e An SNMP MIB must be defined to the item see Creating a SNMP MIB Definition on page 162 Submitting Requests Submitting a New Request Once an item is added select Submit New Item Request from the Actions drop down of the item s Detail page After the Gatekeeper has reviewed and approved the request a work order to physically add the item in the data center is generated by the Gatekeeper Creating a Discard Item Request You can discard or decommission items that are no longer used in the data center and therefore can be removed from dcTrack If the item is a device and it has comm ports and power ports that are already connected these ports are disconnected as well Any IP addresses that were assigned to comm ports are re
143. m user fields if applicable Click Save The saved item is tagged with a status of Unapproved The item appears in red on the cabinet elevation which indicates that the item has a Unapproved status or is an outstanding request To submit a request for approval select Submit New Item Request from the Actions drop down After the Gatekeeper has reviewed and approved the request a work order to physically add the item in the data center is generated by the Gatekeeper Probes ANY To add a probe From the Explorer menu select Environ Items gt Probe Select Add from the Page Mode drop down in the toolbar Select Add a New Item from the Actions drop down in the toolbar At a minimum complete all of the required fields on the Detail 1 page Complete additional fields as needed a Enterthe probe name b Select the make and model c Select the cabinet and rail position of the probe Create ports as needed See Creating Ports on page 97 Complete all relevant Detail 2 information if needed a Enter notes b Enter maintenance and support information c Complete custom user fields if applicable Click Save The saved item is tagged with a status of Unapproved The item appears in red on the cabinet elevation which indicates that the item has a Unapproved status or is an outstanding request To submit a request for approval select Submit New Item Request from the Actions drop down After the Gatekeeper has reviewed
144. main name During the auto discovery process the item s name and domain name if any are checked so you don t have to name each absolute domain name individually As the process continues the progress of the process is displayed at the top of the page For each item you want to collect data from via SNMP you will need to create an SNMP MIB See Creating a SNMP MIB Definition on page 162 for information on creating a SNMP MIB id Raritan Raritan Chapter 4 dcTrack Windows Client Using SNMP Auto Discovery To use SNMP auto discovery 1 Select IP Space gt Discovery a Select an IP range to scan All Defined Subnets Searches all defined subnets in dcTrack Selected Subnets Allows you to choose from a list of subnets available in dcTrack Use the Shift or Ctrl keys to make multiple selections Custom Range Allows you to enter a range of subnets to search between Set the SNMP options SNMP UDP Port The SNMP by default uses port 161 However if another SNMP process is running on the same computer as dcTrack the scan cannot be initiated and you need to enter a different port number For example if an SNMP agent is running on the computer in listen mode that process will block use of the default port by dcTrack Note If you are not using port 161 as your default on your servers dcTrack will not be able to communicate with the server on your SNMP capable items b a b SNMP Read C
145. mation For a stackable switch a Inthe Network Equipment Physical Information box make the appropriate selections from the Make and Model drop downs and complete other information for first switch in the stack b Click the Add button to add additional switch items to the stack After adding a switch item you can select any item in the stack from the list and modify its asset information to the right Use the Create Ports button to create the ports See Creating Ports on page 97 If the ports are for a chassis select chassis rather than a blade Select Layer 2 from the OSI drop down if you want the item to appear on the Subnet and VLAN Management dialog in the list of switches See Subnets and VLANs on page 117 for more details a If needed add Subnets and VLANS See Subnets and VLANs on page 117 b Enter the network equipment s physical information such as make and model if needed The information collected in this section will vary based on the network configuration you applied c Enter the cabinet and rail placement information for the network equipment Required d Enter network equipment notes if needed e Create communications ports and power ports if needed See Creating Ports on page 97 f Enter IP addresses if needed See Assigning Editing and Deleting Port IP Addresses on page 109 Complete all relevant Detail 2 information if needed a Enter notes b Enter maintenance and support i
146. ms Step Task 1 Create Description If this is the first site you are creating in administration lists dcTrack setup the contents of the drop downs used throughout the application See Lists on page 153 2 Create users Enter the Gatekeeper user account information This account is created automatically when you logged in to dcTrack for the first time Once this is Raritan Raritan Step 6 Task Create sites Visualize the floor map Add cabinets Add comm panels Chapter 4 dcTrack Windows Client Description done setup all other users of dcTrack The majority of user maintenance is done in the Management Client but some is also done in the Windows Client See User Management Management Client on page 21 and User Management Windows Client on page 158 Add a new site and link it to an AutoCAD drawing of the data center See Creating a Site on page 53 Define the entire data center view Create cabinets PDUs CRAC units and UPS units for the drawing using the Sync dcTrack with AutoCAD Drawing icon in the Visualize page toolbar See Visualization on page 55 For each of the cabinets that was created from the AutoCAD drawing fill in the following information e Make and Model determines the number of rack units in the cabinet No items can be placed in a cabinet without this information e Row Label without this information visualize elevations cannot be view
147. ms The items are added to the Items found in dcTrack list Close the Synch dcTrack with AutoCAD Drawing dialog 7 Editthe item s as needed Visio Drawings If your floor plan is in Microsoft Visio rather than AutoCAD you can save it as a DWG file and then import it into dcTrack This Save As conversion can be repeated each time the drawing needs to be modified In the following instructions the term shapes refers to the Visio drawing element that is used to represent an item in a data center For example a server may be represented by a rectangle Visio to AutoCAD Export Rules Due to the behavior of the Microsoft Visio to AutoCAD export you must follow these rules when creating the drawing in Visio in order to provide proper visualization once the drawing is imported into dcTrack Each floor plan object must use a solid fill color other then 01 White gt To add a fill color to a shape in Visio 1 Right click the object and choose Format Fill 2 Select a color and set the pattern to 01 Solid The specific color is not important since it will not be seen in dcTrack 65 66 Chapter 4 dcTrack Windows Client Visio shapes on a layer cannot use a black border In Visio an object border is drawn in black and is then filled in with another color For example a rectangle with a black outline may be filled in with blue When the drawing is converted to DWG and opened in dcTrack the object is filled in wi
148. n of a request by marking the work order as Complete Each time a request is made an email notification is sent to the Gatekeeper Following is the process flow the change control process takes Request Issued Request Word Order Word Order Request Request Updated Updated Approved Issued 9 Completed Completed Leh 9 Q 9 id 5E Raritan Diagram key Raritan Chapter 4 dcTrack Windows Client Request Issued Request Updated Request Approved Request Rejected Word Order Issued Work Order Completed Request Completed Requests When you need to make an addition or modification to the data in dcTrack you submit a request Requests represent actual activities in a data center such as installing or removing a server moving a server connecting a server and so on Once a request is made it is reviewed and either approved or if the information is incomplete or incorrect rejected Once approved the request is turned into a work order For example if a new server is being installed in the data center a request is made in dcTrack to add it and then a work order is issued based on that request to perform the actual server installation The following information is specific to requests Type Description Request number All requests are assigned a request number The first two digits of the number represent the year the request was made The next five digits are the serial number of the req
149. n the Breaker Board Information section of the page Use the Breaker Pole and Breaker Rating drop downs to make connect Create any breaker board information if needed Create ports as needed See Creating Ports on page 97 Complete all relevant Detail 2 information if needed a Enter notes b Enter maintenance and support information c Complete custom user fields if applicable Raritan Raritan Chapter 4 dcTrack Windows Client 10 Click Save The saved item is tagged with a status of Unapproved The item appears in red on the cabinet elevation which indicates that the item has a Unapproved status or is an outstanding request To submit a request for approval select Submit New Item Request from the Actions drop down After the Gatekeeper has reviewed and approved the request a work order to physically add the item in the data center is generated by the Gatekeeper Outlets AN gt To add an outlet From the Explorer menu select Power Items gt Outlets Select Add from the Page Mode drop down in the toolbar Select Add a New Item from the Actions drop down in the toolbar At a minimum complete all of the required fields on the Detail 1 page Complete additional fields as needed a A default power outlet ID is applied but can be changed by entering a new power outlet ID b Select a make and model c Assign the outlet to a cabinet Create ports as needed In order to create ports th
150. nd by the tile and the outside of all Circles Delete all the Circles 8 Use the Array command to copy the hatch object to all tiles in your data center Lr ee ite i TT ia imam LlrL LIII im 0 0 HE Po eee TT TT T PES 1111 9 Delete all extra PT hatch objects where a PT may never be installed such as under and to the sides of the PDU and CRAC units Good Practices e The cabinet outline should be a single object Use the Pline or the Rectangle commands to draw the cabinet outline If a cabinet has a curved front that you want to show use a single Pline to draw the cabinet starting at the center of the rear Then for the curved front draw several shorter straight lines while varying the angle each time to achieve the curved look e Make the Pline width of the cabinet outline equal to 0 75 or 1 e Draw cabinet outlines cabinet solid hatches and cabinet labels on separate Layers This makes it much easier to make modifications and global changes in the future e Atextlabel Standard Text or Multiline Text should be created to identify each row The same label should be used in the Row Label field on the Cabinet page e Colors Use Color 81 for the cabinet Solid Hatch Use Color 254 for PDU and CRAC Solid Hatches Use Color 151 for PT Solid Hatches Raritan Raritan Chapter 4 dcTrack Windows Client e Use text style Arial Bold and a text height of 9 inches This text height
151. nd then click the lt Add button The subnet will be added to the equipment and displayed in the Equipment serving Subnet list Use the Shift or Ctrl keys to make multiple selections Close the dialog and click Save on the item s Detail 1 page to add the subnet Comm Panels Rona y To add comm panels From the Explorer menu select IT Items gt Comm Panels Select Add from the Page Mode drop down in the toolbar Select Add a New Item from the Actions drop down in the toolbar At a minimum complete all of the required fields on the Detail 1 page Complete additional fields as needed a Enter a comm panel ID Required b Select a comm panel type c Select the make and model of the comm panel Required d Enter the cabinet and rail placement information for the comm panel Required If needed enter notes for the comm panel D Create comm panel ports if needed See Creating Ports on page 97 Complete all relevant Detail 2 information if needed a Enter notes b Enter maintenance and support information c Complete custom user fields if applicable Click Save The saved item is tagged with a status of Unapproved The item appears in red on the cabinet elevation which indicates that the item has a Unapproved status or is an outstanding request To submit a request for approval select Submit New Item Request from the Actions drop down After the Gatekeeper has reviewed and approved the request a work o
152. ned to this device item remain unchanged ia Raritan Z Raritan Chapter 4 dcTrack Windows Client The Gatekeeper then reviews and approves rejects the request s and issues the associated work order s Note All requests for converting the item and making the comm port and power ports disconnections are linked together and can be approved by simply choosing to approve any of the associated requests Note Disconnection work orders must be completed before an ltem Discard work order Once the work orders are completed and the requests are marked as Complete the conversion process is then complete Adding Applications to a Device Item In the bottom section of device Detail 1 item pages there is a form to track as many applications as needed Applications can be added manually or through SNMP and they can be added when the item is initially added to the application or after it has been added an eo T be eu Lm ve Fm LIIS es a hs E P Applications Discovered Applications Application User Departments Application Sites Application Name Criticality Application Admin User Departments Application Sites Dependency Email Nassoura Khaled Accounting HR Accounting For each application there are five fields that can be used for tracking e Criticality e Application Admin e User Departments This field can be managed by clicking on the Application User Departments button a From the dia
153. nel Import Page RU Height Delete or approve a previously completed Import Session Punction Select an Import Session Iz System Admin Tea Delete all New Unapproved items created in the selected import session ccsesssssssssesesssessusenssenssesusennsennaenueen Delete i Cabinet Grouping Approve all items from selected import session by making their status Installed entente Approve id Sis Raritan Chapter 4 dcTrack Windows Client Diagram key Data table This section contains spreadsheet data that is Q being imported This section remains visible throughout the wizard steps allowing you to refer to it in order to ensure any changes made during the import do not affect the data in the source file Data can be sorted by each column To do this place the cursor in any cell under the desired column and click the Sort Order icon in the upper right corner of the page Field match panel Contains a list of the items being imported Q and the items they are matched to in dcTrack Import wizard panel Opens once the source spreadsheet is selected and contains the pages of each wizard step as you move through each step Import Wizard Templates Raritan Inc has spreadsheet templates available that you can download from the Raritan FTP site These templates can be used to ensure you correctly format data for import into dcTrack Contact Raritan Sales if you have not already been given access
154. nformation c Complete custom user fields if applicable Click Save The saved item is tagged with a status of Unapproved The item appears in red on the cabinet elevation which indicates that the item has a Unapproved status or is an outstanding request Raritan Raritan Chapter 4 dcTrack Windows Client 12 To submit a request for approval select Submit New Item Request from the Actions drop down After the Gatekeeper has reviewed and approved the request a work order to physically add the item in the data center is generated by the Gatekeeper Adding Subnets to Network Items In order to add a subnet to a network item it must first exist in dc Track See Subnets and VLANs on page 117 for information on adding subnets to dcTrack As many subnets as are needed can be added Subnets can be added to network items either when the network item is initially added or after it has been added Subnets can be added from the Detail 1 page or from the Subnets and VLAN Management dialog accessed from the Subnets page See Adding and Removing Item Subnets from the Subnets and VLAN Management Dialog on page 120 Note The following steps assume you are editing the item in Edit page mode to customize it If you are adding an item for the first time you will be working in Add page mode gt To add a subnet to a network item 1 Open the Detail 1 page of the network item you want to add a subnet to Select Edi
155. ng Settings User Accounts and then clicking on the user s login name on the Users page zie Raritan a Chapter 3 dcTrack Management Client Site Administrator The site administrator is responsible for installing and configuring dcTrack including creating users They have permission to do every action in the dcTrack Management Client no exceptions The Site Administrators group is assigned this role by default and contains the Admin user The Administrator role is not a default role available in the Windows Client This role is specific to installation and configuration of dcTrack and in most cases will be separate from that of the Windows Client Gatekeeper dcTrack User Access Levels The following user access levels are specific to the dcTrack Windows Client and will be applied to users when they are created in the Management Client These access levels are defaults and cannot be changed Edit Privileges by Role The following restrictions exist for editing an item If then The System Admin field is blank any user with the exception of and the Admin Team field is users with Viewer access is blank allowed to make edits The System Admin field is blank any user who is a Member of the and the Admin Team field is team listed in the Admin Team is specified allowed to make edits The System Admin field is only the System Admin user is specified and the Admin Team is allowed to make edits blan
156. o a library Select Administration gt Libraries gt SNMP In the MIB Library section of the page click on the item you want to add to the MIB library Select the item class enter a name for the MIB and select the item s manufacturer Click Add The item is added to the MIB library To load a MIB library Select Administration gt Libraries gt SNMP In the MIB Library section of the page click Load Locate the txt or mib library select the it and click Save 3is Raritan Raritan Chapter 4 dcTrack Windows Client gt To edit a MIB library item 1 Select Administration Libraries SNMP 2 Inthe MIB Library section of the page click on the item you want to edit Click Edit Edit the item class name for the MIB or the item s manufacturer Click Update gt To delete a MIB library item 1 Select Administration Libraries SNMP 2 Inthe MIB Library section of the page click on the item you want to delete Click Delete Click Yes to confirm the deletion Lists Lists are maintained by administrators and work in conjunction with libraries as a tool to manage the information collected in and maintained by dcTrack Items can be added to lists and edited as needed to fulfill your specific requirements dcTrack provides you with a warning when list items are being used by the application in order to avoid corrupting data if you intend to edit the item However you are still able to edit
157. o dcTrack on page 13 Once you add a license file and log in for the first time you can follow the instructions in this topic to add or remove license files as needed gt To add a license file 1 On the Settings tab click Product Licensing in the Appliance Administration section Click Add in the Licenses section Use the browse function to locate and add the license file Raritan Raritan Chapter 2 Getting Started Licenses are LIC files Repeat this step to add incremental licenses if needed Note Your license file can be retrieved from the Raritan web site after you have activated your registration To activate your registration click the link in the Thank you for registering email from Raritan and create your user account Once you create your account look for a Your Raritan software license key is available email containing a link to your license file download page 4 If you see error messages AND you re unable to use dcTrack or to add the total licensed number of PDUs contact Raritan Technical Support There may be a problem with your license file Viewing Licenses The licenses that you have uploaded to dcTrack are available to view from either the dcTrack Windows Client or the Management Client 17 Chapter 2 Getting Started 18 Windows Client In the dcTrack Windows Client license information is available on the splash screen and in the dashboard at the bottom of the page
158. olumn displays the current in amps for the selected item or the sum of measured current from the items below the selected node If the Get a New SNMP Reading when a Node checkbox is selected each time a node is selected dcTrack generates a SNMP request to the selected node for new power data provided that item is SNMP capable has an IP address comm port and an associated SNMP MIB If you do not wish to generate SNMP request each time a node is selected and configured with a comm port deselect the Get a New SNMP Reading when a Node checkbox Alternatively click Update All SNMP Readings to get a new reading for all SNMP capable items in your data center gt To view power paths 1 Select Visualize gt Power Path Raritan Chapter 4 dcTrack Windows Client 2 Select the item and port you want power information on E P83 ie Breaker i 5 Breaker 4 E Breaker 1 E Breaker B Breaker 13 10 12 13 15 14 16 17 19 E Power Outlet PDU 25 FB3 17 19 Socket Ej Rack POU 4G RPDU Irou Cord A ie Fuse A1 E Fuse A2 E Output AD uput ADB Output ADS Output A10 E Output A11 PS1 on ARCHOI E Output A12 E Fuse A3 e Fuse A4 Breaker 18 20 Breaker 2 4 Breaker 21 23 Breaker 22 24 Breaker 25 Y Breaker 4 Breaker 5 Breaker Breaker Breaker 26 28 27 239 30 31 Breaker 32 Sis Raritan r mmaa Model Prokant 00360 GS Power Factor 1 00 Power Rating 862 Watts Volkage R
159. om the date the equipment was added to the SNMP Poller to the present Select a specific date range within which to poll for readings e Date Range X Axis Layout Use this section to define how the report data will be displayed on the page in the chart e Minor Tick Select the number of major tick marks to be used in the report chart and select a time value for them e Major Tick Select the number of minor tick marks to be used in the report chart and select a time value for them e Date Time Format The date and time format that will be used in report chart n Raritan Administration Raritan Chapter 4 dcTrack Windows Client Libraries dcTrack provides you with default prepopulated libraries that are used by the application for such things as server models connector types equipment manufacturer names and so on These libraries can be edited by Gatekeepers to customize them as per your needs Updates to the Models library and Connectors library can be made manually by adding and editing items or items can be imported into dcTrack See Managing the Models and Connectors Libraries on page 148 for more information Within libraries depending on the items they contain images of the items can be added to make item identification easier The following libraries are available in dcTrack e Models library e Connectors library e SNMP library Filter and Sort Libraries Both the Models librar
160. ommunity This name must match the community name setup on the systems throughout the network Systems with a different community name will not respond to this scan If the systems are configured with several different community names you will need to do a scan for each community name SNMP Timeout Enter the amount of time you want the SNMP process to continue trying to detect items before the process times out SNMP Version If the systems are configured with SNMP v3 you must select this SNMP version and enter the username and password If the items are configured with several different usernames and passwords you will need to do a scan for each set of credentials Set the Scan Options The scanning occurs in several steps Auto scan Goes through all steps automatically Manual Scan The manual scan requires you to click the Next button after each step is completed This is intended for debugging in case a system is not responding This allows you to review the SNMP information collected in a particular step by making selections in the SNMP Packets list and viewing the content in the Response Detail of Selected Packet list 127 Chapter 4 dcTrack Windows Client c Skip to Previously Discovered Systems Each time a scan is performed the discovered systems remain in the history Therefore it s possible for a scan to not find any systems in the scanned subnet yet at the end of the scan the Discovered Systems list will con
161. omponents required to run dcTrack are installed If you are using Firefox on a Windows XP client you must close and then reopen the browser to complete the installation Log back in and launch dcTrack Firefox users running the Windows operating system Reset the User Account Control to its previous setting and reboot Log back in and launch dcTrack Raritan Chapter 2 Getting Started Change the Administrator Password The administrator password is changed in the Management Client and can only be changed by the administrator It is important to change the default administrator account password as soon as possible This helps prevent unauthorized administrator access to dcTrack ON com To change the administrator password Click the admin link at the top of the Management Client window Click Change Password on the User Information for admin page Type a new password for the admin account in the Password field then type it again in the Confirm Password field Click Save Or Click the Settings tab Click User Accounts The User Configuration page opens displaying a list of all the user accounts created for the system Click Edit for the admin user Type a new password for the admin account in the Password field then type it again in the Confirm Password field Click Save Configuring the System Clock Raritan dcTrack uses the system clock to time stamp events Set the system clock as soon as
162. orm these tasks Teams which users are assigned to are managed in the Windows Client See User Management Windows Client on page 158 Note It is recommended that teams be created before user accounts but this is not required in order to create user accounts Adding a User gt 1 2 To add a user Click the Settings tab Click User Accounts The User Configuration page opens displaying a list of all the user accounts created for the system Click Add A blank user information page opens Enter the Common User Information a Enter a username User names must be at least 3 characters but not more than 40 characters For email notification to function in the dcTrack Windows Client the user name must match the user s email account user name Required Enter the user s first name Enter the user s last name Required Enter an email address Required oap Password and Confirm Password Enter a password for this user The password must be at least 8 characters including one numerical character one uppercase character one lowercase character and one of the following special characters I amp _ lt gt s Required f In the Description field enter comments about the user Complete the Additional Fields a Enter the user s mail server For example mail company com b Enter the mail server s SMTP port Default is 25 Note If the mail server field is left blank the user cannot re
163. ou put your cursor in the Outer Room Dimensions field example diagrams of rooms measured in length and width will be displayed Tip You can change the measurement units to either US or SI metric by clicking on the Units drop down at the bottom of the left frame e Enter the data center heights if needed When you put your cursor in any one of the Data Center Heights fields example diagrams of room heights will be displayed 4 Complete the Site Address section a Select the country the site is located in Required b Enter the floor street city state and postal code for the site if needed 5 Complete the Floor Map Drawing Options section a Select the appropriate Drawing North arrow that best reflects your floor map orientation For example select the down arrow if North is located in that direction b Ifa raised floor grid labeling system such as A1 A2 and so on is used in the data center make the appropriate selection from the Grid Labeling drop down 6 Complete the Cabinet Row Orientation on Drawing section 53 Chapter 4 dcTrack Windows Client 54 Make the appropriate selections to indicate the direction in which the cabinet position numbers increase The labels shown inside the depiction of the cabinets are cabinet IDs they are not position numbers The position number for each cabinet is entered on the IT Items Cabinet page Position numbers are used to create a convention that allows dcTrack to
164. pages Warning Since data integrity checks are not present in this page the Gatekeeper must exercise extreme care while editing the data The Gatekeeper should be aware that changes made here may have an impact on related data If you do not want to be prompted to save the changes you make on this page each time you make a change and move out of the data cell select the Disable Save Confirmation checkbox To access the items and ports Select Administration gt Items amp Ports Read the warning and click OK to close it on n gt y Make eden as needed pr NP NJESX01 gt Select by Item Name or C Name v Filter v BU O Disable Save Confirmation Cabinet Rai Postion Ed 14 1 NJESXO1 njesx01 nta com Server 14 2 NJESXO2 njesx02 nta com Server 1B 4 NJESXO9 njesx09 nta com Server METER Den a gt mes miRNA ant nt COR LET C E EET Wt MA Atto ear A 187 Index A Accessing Audit Logs 33 Adding a License 16 Adding and Removing Item Subnets from the Subnets and VLAN Management Dialog 91 120 122 Adding and Removing Tiles on the Floor Map 71 Adding Applications to a Device Item 84 85 Adding Items 82 Adding Subnets to Network Items 91 Adding Teams 158 Adding Editing and Deleting List Items 155 158 Adding Editing and Deleting Model and Connector Library Items 149 150 Adding Editing and Deleting Subnets 118 Adding Editing and Deleting Users 21
165. plays up to 12 cabinets at a time If the requested view contains more than 12 cabinets use the Right and Left arrow buttons to navigate to the previous and next 12 cabinets Raritan Chapter 4 dcTrack Windows Client Uwe Za A MN cx d T Fr omes oe z EMT 2d p mz J i i ig piatimi P peat semen Aen By Row 01 Y Show Rear w Actual Order Y L 1to6of6 gt Print CabinetDLPRI w R w Cabinetsos wj R CabietS06 w R w Cabinetso7 w R w Cabinet sos w Rw Cabinet so amp EM fU t e we WA N oe vi re m i Ww un res wu se Moe vy oe hy 01 j DRA GE m MjAbove Below vw ew Above w Below vw Above ww Above ww Above sv Below Ww e M N DP ww ST a a P mE Aa Ty Cabinet Elevation Color Coding In any page with a cabinet elevation the color legend of the items mounted in the cabinet is available by clicking on the Cabinet Color Rack PDU Z Raritan 78 Chapter 4 dcTrack Windows Client Viewing Cabinet Elevations and Item Details Double clicking on a cabinet on the floor map opens the Cabinet Elevation view
166. points downstream from the end point you are currently editing 133 Chapter 4 dcTrack Windows Client 4 When connection editing is complete select Save Connection from the Actions drop down This switches the page to the List page where all New connections are listed 5 Submit the New connection for approval by selecting Resubmit Connection Request in the Actions drop down The Gatekeeper must review this request If approved then a work order must be generated by the Gatekeeper to affect this new connection Disconnecting Connections gt To disconnect 1 Select Connections gt New The List page contains the connection status in the second column To be able to disconnect a connection the value in the Status column must be Installed 2 From the List page select the connection to be disconnected and select Disconnect from the Actions drop down This initiates the request process for the disconnect The Gatekeeper must review this request If approved a work order is generated by the Gatekeeper to disconnect the connection Change Control In order to maintain control of the data in dcTrack and maintain an accurate representation of what is actually installed in the data center a change control process is used This process is based on a request and approval system Each user is able to filter and view different requests based on their role The Gatekeeper is the only person authorized to sign off on the completio
167. possible to keep an accurate record of events Using an NTP server is recommended to keep the system clock synchronized These settings are configured in the Management Client 15 16 Chapter 2 Getting Started Licensing Configuring NTP Server Settings The NTP server settings are configured in the Management Client The Configure Time Servers table lists the NTP servers the dcTrack appliance contacts to get date and time information NTP must be enabled first The dcTrack appliance attempts to retrieve the date and time from the first server on the list If this attempt fails it proceeds down the list and attempts to contact the second server then the third and so on Note The dcTrack appliance and not the dcTrack Windows Client uses NTP gt To enable NTP and configure NTP servers 1 On the Settings tab click Time Settings 2 Select the Enable NTP checkbox then click Save 3 Click Manage Time Servers to configure settings for the NTP servers 4 Click Add Type the time server s IP address or DNS name in the Time Server field If you are using the DNS name it must be configured via the console 6 Click Save Changes dcTrack is licensed based on the number of cabinets maintained in the application Contact Raritan Sales for additional information Adding a License Licenses are added in the Management Client If this is your first time logging in and you need to add a license file see Logging In t
168. prompts you to enter related information for each field Required information is indicated by a red asterisk You are able select multiple items with the exception of Models using Ctrl and or Shift After the last field is matched or mapped click Next to open the data validation page Click Validate to being the process Note Large imports and or use of hardware with specifications below the minimally recommended specifications can result in a processing time of up to several minutes During validation the format and integrity of the data is verified Any rows records that do not meet the import criteria are displayed in the import panel of the page along with the specific reason for the validation failure You can make corrections to data directly in the data table at the top of the page Any corrections complete or partial can be tested immediately for accuracy by clicking the Validate button Once data validation is complete and no more errors are displayed click Next to open the Import page Before you begin the final import it is recommended that you export the validated data to a new or existing spreadsheet using the Save As function so you have a copy of the most current version of the data Click on the Import button to begin the import process The progress of the import as it happens is displayed on the page You can stop the import at any time by pressing the Cancel button Records imported up to the po
169. pter 4 dcTrack Windows Client Adding Editing and Deleting Subnets on gt N To add a subnet Select IP Space gt Subnets The Subnets page opens Select Add from the Page Mode drop down Make the appropriate selection for the new subnet from the Mask drop down Enter the network prefix in the Net Prefix field From the Subnets drop down select the quantity of subnets you want to create The number of subnets are limited to the maximum possible number of subnets based on the mask selection The Hosts Subnet field provides the total number of hosts or IP addresses that can be created for each subnet The first Subnet drop down provides the address of the first subnet to be created You can edit the first octet after the network prefix The fourth octet must always be 0 For example if the network prefix is two octets then you can type over the third octet if that address is not in the list The entry in the Default Gateway field is created automatically but you can edit it as needed The DNS Suffix entry can remain blank If a selection is made from the drop down the value is appended to the name of the server that is assigned an IP address from this subnet If this drop down is empty ask the Gatekeeper to provide selections and then select the DNS Suffix List Making a selection form the Logical Name drop down is optional but highly recommended since it is a way to identify the subnet s purpose or function If thi
170. r that displays the air conditioning units while leaving all other objects visible on the floor map When you turn a layer off the text ID for the item is still visible in the floor map but the drawing object is removed gt To turn a layer on and off 1 Select Visualize gt Floor Map to open the floor map for the data center 2 Select the Layers icon in the toolbar The Layers dialog appears 3 Deselect each a layer to turn it off click Unselect All to deselect all layers or select layers to turn them on Click OK o meme nde n t m Ter geo d o P suf Printing the Floor Map The Print icon automatically prints the current floor map view using your default printer The Advanced Print icon opens the Print Preview dialog that allows you to control print settings such as printer configuration orientation drawing scale drawing line weight settings etc Raritan Chapter 4 dcTrack Windows Client Using Tile X Y Coordinates The Tile X Y field at the bottom of the Floor Map page displays the data center raised floor grid coordinates The A1 reference coordinate is defined in the AutoCAD drawing Tie HH 27 X Y 68 0 53 3 ft 40 Rus 85 W sf 10 0 Load aj m M A 4 E Sis Raritan m 76 Chapter 4 dcTrack Windows Client Elevations Elevations are a graphical representation of data center cabinets and their contents From the elevation view you can navigate to speci
171. r Models Library releases FTP Site Username FTP Site Password Other Links Raritan s Training Web site After you login to the Training web site you may copy one of the URL s below and paste it into your browser dcTrack End User Technical Training URL d S B vL v wv Lt E S deTrack User Group Link URL al Gramm mm mm at am f Raritan a b Device Y Installed Active Device Installed Active X 8 Device P Device dcTrack F Device 3 Device a P Device Device Device Device Installed Active P SES a zie Raritan aiana odii asiano anuit Aiii deem Siina i no anit Aan AT iaaiaee an I This Form allows editing of all items and item ports in a table Format without applying any rules restrictions or data checking Device PLEASE PROCEED WITH CARE MAKING SURE YOU FULLY UNDERSTAND THE IMPACT OF THE CHANGES YOU MAY BE MAKING DATA CORRUPTION Device MAY OCCUR IF WRONG VALUES ARE ENTERED ioh Installers Sateen m Chapter 4 dcTrack Windows Client Items amp Ports Gatekeepers can use the Items amp Ports page to directly make changes to the item and port data in dcTrack This is an alternative to using the item and port edit functions to make changes It is critical that any changes made to the data be accurate to avoid corrupting the data in the application There are no data integrity checks on this page Changes you make here are reflected on the item and port
172. r goes back to zero Note Although the mouse icon does not turn into an hourglass to indicate the process is running the process is taking place You can click Cancel to stop the process at any time To filter the DNS audit results Select one of the following Remove all items that match i e Match True These are all of the items that have the expected DNS information and have no issues to be resolved Remove all items with Not Found in DNS These are items that do not have DNS information associated with them and therefore no action needs to be taken To resolve DNS issues Select one of the DNS resolution options provided in the What would you like to do with the audit results section of the page Preview a report of the issues that have been found This report can be printed and used as reference when fixing DNS issues Raritan 2 Select an item from the list and click Go These are the items that are updated Based on the resolution option you selected dcTrack makes updates to the DNS data a lf the audit reveals that DNS names have not been found and therefore applied to the DNS you can opt to correct the DNS name with the actual DNS name that was found fthe audit reveals that DNS names have not been found and therefore applied to the DNS you can opt to update them based on selections you make 3 Pending DNS Requests 90 BEBEBEBEBEHEEEEEEEN bien tttm rs
173. r up the virtual machine Click on disk at the top of the console window and select Connect to ISO image on datastore Select the datastore Select the dcTrack ISO Click on the Console tab Click inside console window Use the Esc key to get to main BIOS page 11 12 Chapter 2 Getting Started 10 Exit the BIOS by selecting Exit Discarding Changes and using the Enter key The dcTrack Kickstart page opens 11 Type 2 for a VMware installation and press Enter to begin installation 12 When the installation completes disconnect the ISO disk and press Enter to reboot the dcTrack virtual machine The virtual machine reboots and displays a console prompt Initial Configuration of dcTrack After installing dcTrack you must configure the system for access over the network 1 To configure the system for access over the network Access the local port from the Console tab of the VMware Infrastructure Client When prompted to log in use the username config and the password raritan The dcTrack configuration page opens etwork Configuration Main Mema Select Networking Setup then select Setup LAN 1 to configure the primary Ethernet port Press the Space bar to select Enable this LAN Port To manually assign the network settings to dcTrack leave Use DHCP deselected Type the IP address network masks and gateway into the appropriate fields Select Accept to reset the network interface
174. rail Log dialog The Pending Requests icon opens a List of Items with Pending Request dialog The Request Bypass icon opens a dialog that allows you to enable Yes or disable No the request bypass feature Items The Items Counter displays the total number 455 of items in the currently selected item class dcTrack Information Relevant dcTrack database information is displayed in this area including licensee name the currently selected data center site your login name the current user measurement units and dcTrack server Click on the dcTrack Server link to access the Management Client log in page Licensed to Raritan Development Selected Site 1 of 2 P SITE v 4 Logged in User Units admin US v dcTrack Server 192 168 51 220 dcTrack Licenses Dashboard Used E pe iP p lt Dashboard The dashboard is a two line text band that is always visible at the bottom of the dcTrack application It provides high level metrics about the data center 192 168 5 v __Jkackable 19 4 SVRIeCE uui hiies derve m 3ysteh wow v2 jm m dcTrack Licenses 3 100 CIs 15 394 SqFt 50 000 RUs 85 W sf 10 0 Load 498 kW 242 Tons Open Requests of 2 Dashboard Used 503 Devices 9 600 Cabs 501 7 lbs sf 16 kw 1 0 Si 600 kW 0 Tons amp Work Orders O of 2 sis Raritan S 44 Chapter 4 dcTrack Windows Client Views Pages and Modes List View and Det
175. rder to physically add the item in the data center is generated by the Gatekeeper Raritan Chapter 4 dcTrack Windows Client UPS gt To add an UPS 1 From the Explorer menu select Power Items gt UPS 2 Select Add from the Page Mode drop down in the toolbar 3 Select Add a New Item from the Actions drop down in the toolbar 4 Ata minimum complete all of the required fields on the Detail 1 page Complete additional fields as needed a Enter a name for the UPS Required b Select a make and model for the UPS Required c Select the UPS bank the UPS belongs to or add a new bank for it Required d Complete the UPS Specifications fields in order to add a UPS bank To add a UPS bank Note The bank must match the specifications of an existing UPS in bank If empty the specs of the single UPS are used a Click Add Enter a name for the bank Click Save Select the UPS bank and click Edit to make changes as needed Create ports as needed See Creating Ports on page 97 Complete all relevant Detail 2 information if needed a Enter notes b Enter maintenance and support information c Complete custom user fields if applicable 7 Click Save The saved item is tagged with a status of Unapproved The item appears in red on the cabinet elevation which indicates that the item has a Unapproved status or is an outstanding request 8 To submit a request for approval select Submit New Item Request from
176. readsheets each row after the first row must correlate to a dcTrack power circuit consisting of only two endpoints Endpoints are the power supply on the item and the existing power outlet or rack PDU It is important to designate the power supply as the starting item port and the power outlet or rack PDU as the ending item port Q16 vO fe 4 1 Saring rem sura pen ons Type cos ond nem tame ena tne SEEE e 2 Network R PDU1 Output Rack PDU 3 Network R PDU2 Output2 Rack PDU 2 4 Device PS3 OTLT 1 Socket1 Outlet 5 Probe Ps4 R PDU4 Output4 Rack PDU 6 Probe PSS R PDUS Output5 Rack PDU 4 NP 4 m ncm aa U A auo b M E The wizard imports power connections between the item s power supply port starting item and what it connects to either a rack PDU or a power outlet ending item The remainder of the electrical circuit for example the rack PDU to power outlet to breaker must already be defined in dcTrack The data must include columns for the item name and port for each of the two endpoints Optionally you can include the connection type and label for the connection between the two endpoints The Item and Port Name columns should contain the name of the items and ports that match the existing item and port names in dcTrack IMPORTANT In order to avoid being prompted to manually map columns to fields during the import process make sure your spreadsheet columns are named in the same way as they appear in this
177. requests and work orders Generate and view reports Manage libraries Manage lists Manage subnets Management Windows Client Client S Ol S Virtual Machine Requirements The following minimum VMware host configuration must be met e Number of CPUs 1 e RAM GB 2 e Datastore GB 8 e CPU GHz 2 8 0 e OS Linux other 32 bit e VMware ESX ESXi 4 0 dcTrack Windows Client Requirements and Supported Software The Windows Client requires the following to be installed in order to use dcTrack Requirements Workstation hardware minimum Operating system Browsers Dual core processor 2 GHz 2GB of RAM 50MB of free disk space Windows 7 operating system or Windows XP operating system Internet Explorer 7 or higher or Firefox 3 5 or higher Note To use Firefox 1 2 1 or higher with dcTrack the Microsoft NET Framework Assistant must be installed The dcTrack prerequisites installer Raritan Raritan Requirements Microsoft NET Framework Chapter 2 Getting Started can deploy the add on as well Note If you are using Firefox running on a Windows 7 operating system the Windows 7 User Account Control must be set to Never Notify during the installation and can then be set back 3 5 Note NET versions are not inclusive of past NET versions So for example if you are installing NET 4 0 you must install NET 3 5 SP1 When you launch dcTra
178. rom other item classes such as a rack PDU or power outlets 5 The third field is automatically populated when selecting the item port in the previous step 6 The next drop down is informational only It does not change any attributes of the connection being built The default selection is Connector 7 The next drop down selection is optional but it allows for the definition of the power cord type as well as a serial number for the power cord if available Enter the serial number in the Cord ID field box to the far right of the drop down x Raritan Raritan 8 Chapter 4 dcTrack Windows Client Next is to click on the gt button to build the next end point in the connection path If the next end point is a rack PDU or a power outlet then dcTrack automatically completes the connection all the way up to the circuit breaker Note If the rack PDU was never connected to a power outlet the first time you attempt to connect to the rack PDU you are prompted to build the next end point for the rack PDU Typically the next end point is a power outlet If you use color coding to subdivide the power resources by redundant power sources for example A B Red Blue etc dcTrack does an autocheck on the color match between the various connection end points If the colors do not match a warning pop up appears This warning can be ignored if necessary and it does not prevent you from completing the connection Not
179. s This information applies only to creating comm ports for comm panels For on information on creating ports for all other items see Comm Ports page 98 When creating ports for comm panels you will also be defining the comm panel cabling Note The following steps assume you are editing the item in Edit page mode to customize it If you are adding an item for the first time you will be working in Add page mode 1 2 To create comm ports for comm panels Select the item from the List page Select Edit from the Page Mode drop down Raritan Z Raritan Chapter 4 dcTrack Windows Client Click Create Ports in the Comm Ports section of the page The Create Ports dialog appears Enter the required information to create the port a Enter the number of ports cables you want to create b Select the media type of the cables c Select the connector Once selected an image of the connector is displayed in the dialog d Select the far end cabinet the cable connects to from the near end cabinet The near end cabinet is selected by default but can be changed The near end and far end cabinets cannot be the same Complete the remaining fields in the dialog as needed Click Port Placement to open the a dialog containing the front and rear view of the device you are adding the port to From this dialog you can define the location of the ports on the equipment See Port Placement on page 106 for more details
180. s been assigned to a cabinet If needed create comm ports for both the chassis and the blades and assign applications to the blades just as you would for a device Note In the List page a chassis and its blade devices are all listed as individual items in the list 87 Chapter 4 dcTrack Windows Client Virtual Machine VM Host For a server to be treated as a VM host the Virtual Machine Host checkbox on the device s Detail 1 page must be checked Once checked the VM Cluster drop down is displayed A VM cluster can be added when a device is initially being added or after it has been added See Devices on page 83 Ue d Ree oye lessi tea SIE 8 e e Device Information Device Hardware DataStore Device a aa OPhyska Oblada Chassis Otlade wm Stored On v Name 2 id D8 AUD2 Volume A Sc NAME b a 2 MwudSever Processors L Device Status Function w RAM GB Processes Users Services Installed Active uuest OS Microsoft Windows Server S Domain macm F Disk Drives Usad of Max GB Ful Request Stage If any System Admin x admin Team w On q User Dept w Device Notes Virtual Machine woe Custer Comm Ports IP Addresses Create Ports PotName Coke Vertual Switch MAC Address Address Connector Medea Protocd gt TERR 050 569 33ba 10 1 1 126 RHS n x NMA OM La te m Steet gt To create a virtual machine 1 From the Explorer menu
181. s Site Subnet list is Sorted by Mask Descending then by Subnet Start Ascendi Net Prefix Mask Subnet Start Subnet End Default Gateway Hostname Suffix Logical Name Location Full Subnet Name VLAN Colors for the Subnet 4 N 4 5s X J p 192 168 1 24 192 168 1 0 192 168 1 255 WEPALEEARI adm ADMN Anywhere ADMN Anywhere j 13218810 24 192 198 10 0 182198 10 255 192 198 10 1 ADMN Anywhere ADMN Anywhere doma 22 10 1 0 0 10 1 3 255 10 1 0 1 PROD Row 1 PROD Row 1 10 Red Blue 5 ph01 22 101 40 10 1 7 255 10 1 4 1 PROD Row 2 PROD Row 2 14 Red Blue Y nd 22 10 1 8 0 10 1 11 255 10 1 81 PROD Row 3 PROD Row 3 18 Red Blue v pm 22 101 120 10 1 15 255 10 1 1211 PROD Row 4 PROD Row 4 112 Red Blue il 10 2 22 10 2 0 0 10 2 3 255 10 2 0 1 sto ADMN Row 1 STOR Row 1 20 Orange Green 4 102 22 10 2 4 0 10 2 7 255 10 2 4 1 sto ADMN Row 2 STOR Row 2 24 Orange Green 10 2 22 10 28 0 10 2 11 255 10 2 8 1 sto ADMN Row 3 STOR Row 3 28 Orange Green 10 2 22 10 2120 10 2 15 255 10 2121 sto ADMN Row 4 STOR Row 4 212 Orange Green 3 10 3 22 10 30 0 10 3 3 255 10 3 0 1 adm STOR Row 1 ADMN Row 1 30 Gray White 103 22 10 34 0 10 3 7 255 10 3 4 1 adm STOR Row 2 ADMN Row 2 34 Gray White M 10 3 22 10 38 0 10 3 11 255 10 3 8 1 adm STOR Row 3 ADMN Row 3 38 Gray White 3 10 3 22 10 3120 10 3 15 255 10 3121 adm STOR Row 4 ADMN Row 4 312 Gray White Ae 10 11 22 10 11 0 0 10 11 3 255 10 11 0 1 ADMN Group Serve ADMN Group File 4 pon
182. s column blank Required column Leave this column blank Optional column Use the values North South East andWest to indicate the direction that the cabinet front points to with respect to the data center room s North point Required column This column contains the cabinet make If the make is not included a cabinet item is created using the name listed in the Cabinet column Required column Model names must be unique If the model is not included a cabinet item is created using the name listed in the Cabinet column For example if you have two types of cabinets made by Dell from the same product family but one is 40 U and the other is 42 U create two model names such as Dell Cabinet 40U and Dell Cabinet 42U The number of rack units in the cabinet Optional column Use the values Cabinet or Rack Optional column Optional column Optional column Optional column Optional column Used to manage cabinets in logical groups Enter 167 Chapter 4 dcTrack Windows Client Column name item Cabinet Grid Location Cabinet Row Label Cabinet Position in Row Serial Number Asset Tag Purchase Price Purchase Date Installation Date Contract Number Contract Amount Contract Begins On Warranty Expiration Date SLA Profile Comment Custom Field 168 Description the name of the group that a cabinet belongs to Optional column The grid location that the cabinet falls in when using rai
183. s drop down is empty ask the Gatekeeper to provide selections and then select the Subnets VLANs The Location Type drop down can only be completed after a selection is made from the Logical Name drop down This list is used in conjunction with the Location drop down and it limits the item locations that can be assigned IP addresses from the subnet If Group is selected and the Location drop down is empty ask the Gatekeeper to provide selections and then select the Cabinet Groupings If Row is selected and the Location drop down is empty then you have not specified the row label entry for any of the cabinets on the IT Items Cabinet page Each subnet can be associated with up to four colors for identification purposes Raritan Chapter 4 dcTrack Windows Client 13 When all fields have been completed click Create If a duplication or overlap in the entries is detected no subnets are created You must make ine odia SUSDMeHISS to remove the pe d UR m P i view v w gre mee IP Query Tore IP ET soos amp VLANs J Subnets 19 Used for 192 168 1 0 0 of 254 Remain 254 Ten i Full Subnet N E Hostname Bane fame Colors associated with pask Net Prefix Subnets Hosts Subnet First Subnet Default Gateway Suffix Logical Name Location Type Location the Subnet up to four E v v v v v v FS Next Subnet v Defined Subnets for thi
184. s generated The next three characters are always WO to distinguish the number from a request number The next five digits are a serial number starting at 00001 each year When a connection work order is a related to an item work order both work orders are assigned the same work order number except that a suffix x is added to the connection work order number Work Order Access Levels and Permissions Role access level Work order permission Viewer Can view Work Orders but cannot mark them Complete Member Can mark work orders that are assigned to themselves as Complete Manager Can mark work orders that are assigned to themselves or to any member of their team as Complete Gatekeeper Can mark any work order Complete Raritan Chapter 4 dcTrack Windows Client gt To view open work orders 1 Select Change Control gt Work Orders 2 Click on the work order you want to view 3 Click Actions gt Preview Work Order gt To print work orders 1 Select Change Control gt Work Orders 2 Click on the work order you want to print 3 Select Actions gt Print Word Order Marking Work Orders as Complete Once a work order has been completed it can be closed Once it is closed a notification is sent to the Gatekeeper so they can mark the request as complete To mark a work order as complete Select Change Control gt Work Orders Click on the work order you want to mark as complete Click Action gt Mar
185. s of the poll is displayed using the Poll Cycle Progress bar Pes m etm ar Ww I Fati wa gat db Be Cg x T qe fg Pig eo x 4 Poller Site Poller Readings 4 5 Poll SNMP capable items in selected Site Device Power Supply Amps 3 panic E Device CPU Utilization N Hau e C Device Hard Disk Utilization gt s Poller interval Rack PDU Aggregate Amps Input Cord Level 4 SNMP Polling Interval in Seconds Type a C Rack PDU Receptacle Amps t value or select from list gt v All Temperature Sensors Days u Y All Humidity Sensors p i Hours x Minutes In order to collect CPU and Disk Utilization the Device must E d have already been discovered in the IP Space Discovery p Seconds Screen and added as a Device Item N pi gt E Start Poller My 2 Poll Cycle Progress lt j UN hon afters 7 PN a d La s amt pae M ms a MAI ue cee Creating a SNMP MIB Definition For each item you want to collect data from via SNMP you will need to create an SNMP MIB definition gt T To create an SNMP MIB Definition From the SNMP library a Select Administration gt Libraries gt SNMP b Add a MIB definition in the MIB Library section of the page c Load a MIB file that is provided by the item manufacturer d Once the MIB is loaded you can browse in the MIB Browser and Object Details section of the page e Identify the MIB OID that contains the data you want and select it in the browser
186. s that information to create those items Auto discovery allows you to scan the network for systems that are SNMP enabled and uses standards based MIBs RFC 1213 MIB 1 3 6 1 2 1 and Host Resources MIB 1 3 6 1 2 1 25 are used to collect the following information e System name description services uptime e System network interfaces ports e System RAM and virtual memory e Disk storage capacity and percent used e Brand number and load of system processors e Installed software and installation date During a scan each IP address is pinged in addition to requesting SNMP information from it This allows you to distinguish between IP addresses that don t exist on the network and those that do but do not respond to SNMP Get commands In such cases when the system responds to a ping but not to the SNMP Get command the system SNMP settings are not configured properly Click the Print button to view this information Once a scan is complete the Discovered Systems list is displayed In this list when a system sysName matches an item name in dcTrack Yes is displayed in the Match column All discovered information for this system is now automatically linked to the matched item Selecting a system in the Discovered Systems list will allow you to view the system s discovered ports peripherals and installed software depending on which radio button is selected When items are created they are assigned a name and if applicable a do
187. sed floor tiles as a grid consisting of letters on one axis and numbers on the other Optional column The label of the row that the cabinet is in If using numbers precede it with zeros so all row numbers have the same number of digits Optional column Indicates the position of the cabinet within the row Position 1 should begin from the same end for all rows with the same orientation Optional column Optional column Optional column Optional column Optional column Optional column Optional column Optional column Optional column Optional column Optional column Optional column This column can be mapped repeatedly for as many custom fields as you need up to a maximum of 50 columns If the spreadsheet has more than 50 columns split the additional custom fields into another file and include the required columns in red above Raritan ZE Raritan Item Import Requirements Chapter 4 dcTrack Windows Client Once cabinets exist in dcTrack you can import the items that are contained in each cabinet A Device Network Rack PDU PDU UPS CRAC Device Network Rack PDU PDU UPS M ZO EUOfRZIGOU90 OCO BROUhN Comm panel COMM1 Power outlet PWROLT1 Comm panel COMM1 Power outlet PWROLT1 B C D DEV1 CAB 1 NTWRK1 CAB 1 CAB 1 CAB 1 R PDU1 CAB 1 PDU 1 CAB 1 UPS1 CAB 1 CRAC1 CAB 1 DEV1 CAB 2 NTWRK1 CAB 2 CAB 2 CAB 2 R PDU1 CAB 2 PDU 1 CAB 2 UPS1 CAB 2 bomo rmm fF E
188. select IT Items gt Device 2 The Virtual Machine Host checkbox is selected by default The Cluster drop down will be enabled and you can add them as needed gt To create a VM cluster 1 Switch to Edit or Add page mode and click the Clusters button This opens the Clusters and Virtual Machines dialog In the Virtual Machine Clusters list click Add Add a new cluster name and close the dialog Raritan Raritan Chapter 4 dcTrack Windows Client 4 From the Cluster drop down select the appropriate VM logical cluster to be associated with the VM gt To view the associations between a VM a VM logical cluster and the physical servers hosts 1 Click the Clusters button The Clusters and Virtual Machines dialog appears 2 Click on the desired cluster in the Virtual Machine Clusters list to view the associated physical servers VM hosts in the Physical Machines in Cluster list as well as all the VMs that belong to a the selected VM cluster Additionally you can view and modify the virtual switches that belong to the selected VM cluster by clicking on the Add Edit or Delete buttons next to the Virtual Switches in Cluster list Networks You are able to add chassis based or stackable based network items Each blade item name is automatically generated The blade item name consists of the chassis item name followed by a dash and a number that indicates the blade s slot position in the chassis Note While
189. ssion speed address and comments Note The terms comm and data ports are used interchangeably in the help but mean the same thing Any communications port on a virtual machine These ports are defined in the same way as comm ports Any port on an item used to provide power to the item Each power supply in a device or in a network equipment item is represented in dcTrack as a power port Each receptacle in a power outlet or rack PDU is represented as a power port A PDU RPP or electrical busway module contains panel boards The maximum number of poles a panel can have is 42 Each pole is numbered from 1 to 42 A panel is laid out such that odd poles are on the left and even poles are on the right There are 3 types of circuit breakers 1 2 or 3 pole Raritan Raritan Chapter 4 dcTrack Windows Client Item Description breakers As the name implies a 2 pole breaker requires two pole positions and a 3 pole breaker requires three positions Sensor port Sensor ports are temperature and humidity sensors that may be part of an intelligent rack PDU PDU UPS CRAC or probe item Connections Connections can be made between any two ports defined in dcTrack as long as they do not violate connection rules The two ports creating a connection are referred to as end points An end point is the item port involved in a connection The two end points are given the label End Point A and End Point B In a diagram
190. stem x3550 Indude Comm Ports Indude Power Ports Indude Sensor Ports Assigning Editing and Deleting Port IP Addresses IP addresses can be added to a port either when it is initially added or after it has been added IP address can also be edited from the IP Space Addresses page See IP Addresses on page 123 Note The following steps assume you are editing the item in Edit page mode to customize it If you are adding an item for the first time you will be working in Add page mode gt To assign IP addresses 1 Open the Detail 1 page of the item you want to assign an IP address to Select Edit from Page Mode drop down Click the IP Addresses button The Add Edit IP Addresses for Item dialog appears 4 Click the IP Lookup button to search for an available IP address and to verify whether the IP address or DNS name is live on the network The IP lookup function performs a live ping and a DNS lookup for the given IP address or name 5 Assign a new IP address as follows a Make a selection from the Port Name drop down or enter a new name for the port to which you wish to assign an IP address b Enter the IP address in the Address field or select a subnet from the Find a free IP drop down If this list is empty see Subnets and VLANs on page 117 sis Raritan d Chapter 4 dcTrack Windows Client Once a subnet is selected the first available IP address is automatically inserted in the Address fi
191. supplies via power cords to the available rack PDU power ports or power outlet ports To do this a Select the device power port from the Connect drop down This is the port that the near end of the power cord is to be plugged in to b Select the rack PDU power port or power outlet port from the drop down This is the port that the far end of the power cord is plugged in to c Click Add If there is available power in the power path of the selected port the connection is accepted and added to the list If power is not available the connection is denied and you must choose a different port in the rack PDU or a different rack PDU If none are found you may need to choose a different cabinet Repeat this step for every device power port listed in the drop down You can skip reconnecting the power ports at the destination by selecting the Skip checkbox in the Device Power Ports section of the page 7 Inthe far right section of the page the Resource indicators display whether the requested move has all the required resources The following indicators must be green for the move to be allowed Rail Comm connector All network indicators Power Connector and Amps The following indicators are not required to be green When they are yellow the match in the destination cabinet has not been found However this is only a warning and you can proceed without the availability of that resource He 5E Raritan Chapter 4 dcTrack
192. supported O O N M To configure LDAP authentication in expert mode In the Settings tab click Authentication Source Click Enable LDAP Authentication Complete the fields with your LDAP information LDAP Server Enter the IP address or hostname LDAP Port Enter the port number Raritan Chapter 3 dcTrack Management Client Port 389 is the standard unencrypted LDAP communication port Port 636 is the standard SSL encrypted LDAP communication port Transport Security Select Unencrypted SSL Encryption or TLS Encryption 4 Authenticate via Search Leave this checkbox selected to use searching This is the recommended setting Deselect the Authenticate via Search checkbox to use Distinguished Name Authentication Enter the prefix and suffix that will resolve to a valid distinguished name when combined with the user name For example DN prefix S username suffix Base DN The base distinguished name DN is the top level of the LDAP directory tree It indicates where in the LDAP directory to begin searching for user credentials For example cn Users dc raritan dc com Bind DN Binding Credentials Enter the credentials to access the LDAP server a Confirm Re enter the credentials to access the LDAP server User ID Attribute User Object Class Search Scope Select One Level to search only the defined Base DN Select Subtree to search the defined Base DN and all subtrees
193. t from Page Mode drop down Click the Subnets amp VLANs button The Subnet and VLAN Management dialog appears You can associate equipment and subnets in one of two ways add subnets to selected equipment network items or add equipment to specific subnets Either method results in the same association 4 Add subnets to equipment a Leave the Show Subnets served by selected Equipment radio button selected b Inthe Network Equipment in OSI Layer 2 amp 3 list select the equipment you want to add the subnet to If other subnets are already applied to the equipment they will be displayed in the Subnets in list Use the Shift or Ctrl keys to make multiple selections c From the All Subnets list select the subnet you want to add to the equipment and then click the Add button The subnet will be added to the equipment and displayed in the Subnets in list Use the Shift or Ctrl keys to make multiple selections 5 Add equipment to subnets a Select the Show Equipment serving selected Subnet radio button 91 92 Chapter 4 dcTrack Windows Client 6 b From the All Subnets list select the subnet you want to add to the equipment The equipment the subnet is currently associated with if any will be displayed in the Equipment serving Subnet list Use the Shift or Ctrl keys to make multiple selections c Inthe Network Equipment in OSI Layer 2 amp 3 list select the equipment you want to add the subnet to a
194. t typically has many more ports than devices Furthermore multiple network items can be grouped and given a group name and a nickname A comm panel communication panel item is used to terminate both ends of a grouping of a certain number of fixed structured data cables installed in the data center Typically one end of the grouping of data cables resides in or near a device cabinet while the other end resides in or near a network cabinet Comm panels can take a variety of types and form factors such as Category 5e 6 6A RJ45 patch panels 110 type punch down blocks fiber patch panels etc Collectively the comm panels data cables and patch cords are referred to as the structured cable plant Description An UPS Uninterruptable Power Supply item is an electrical system that provides continuous and uninterrupted power by switching very quickly to a local power source in the event the electrical utility feed is interrupted The local power source is composed of battery cells that are charged by the electrical utility feed during normal conditions The size and quantity of batteries determine the duration of the local power source Typically a UPS feeds PDUs downstream in the power chain A PDU Power Distribution Unit item is an electrical system unit that typically houses a step down Raritan Chapter 4 dcTrack Windows Client Item Description transformer and circuit breaker panel boards In some cases the electri
195. table Column Description name item Starting Item Required column Name P The name of the item at the start of the circuit A power circuit can only begin with the following classes e Device e Network e Probe Starting Port Required column Name The name of the port used by the circuit For example the name of the power supply such as is Raritan Raritan Column name item Cord Type Cord ID Ending Item Name Ending Port Name Chapter 4 dcTrack Windows Client Description PS1 or PS2 Optional column This is an optional column for tracking the type of power cord used between the starting port and the next hop For example the cord type is IEC 309 C13 IEC 309 C14 Generic Power Cord Optional column An optional column for the patch cord label Required column The ending item can be either a rack PDU or a power outlet Specify this in the last column which is Ending Item Type If the item is connected through a rack PDU enter the rack PDU name and the rack PDU socket number in the next column If the item is connected to a power outlet under the floor or overhead directly skip the rack PDU columns Typically the sockets on a rack PDU are not numbered so it is important to develop a numbering convention for the sockets For example call the socket that is nearest to the input cord Socket 1 Another convention is to number the sockets based on an orientation For ex
196. tain entries In this case the systems displayed in the list were found by previous scans You can use the Skip to Previously Discovered Systems radio button option to skip any scanning and proceed to the end result to view results of previous scans 5 Select the steps to be included in the scan These steps define what the additional information to look for during the scan a Step 2 Network Interface b Step 3 System Resources c Step 4 Installed Software 6 Click Start to begin the scan The progress of the scan is displayed on the page 7 Once the scan finishes click Next Select the systems that did not produce a match Hold down the Shift or Ctrl keys to make multiple selections from the list 9 From the drop down lists under Add Selected Systems select the site to which these systems need to be added to as well as the item class they belong to 10 Click the Add button to add all the selected items as New items If the discovered system includes discovered ports interfaces these will automatically be created for the item as ports 11 You should then proceed to the respective item s Detail 1 page and enter the remaining data for the item such as the make and model cabinet and rail position If the item has ports created for it you should complete the missing properties for each port such as connector and media Note IP addresses that were discovered for each port will also be added provided the subnets for t
197. tan com gt China Beijing Monday Friday 9 a m 6 p m local time Phone 86 10 88091890 Shanghai Monday Friday 9 a m 6 p m local time Phone 86 21 5425 2499 GuangZhou Monday Friday 9 a m 6 p m local time Phone 86 20 8755 5561 gt India Monday Friday 9 a m 6 p m local time Phone 91 124 410 7881 gt Japan Monday Friday 9 30 a m 5 30 p m local time Phone 81 3 3523 5991 Email support japan raritan com gt Europe Europe Monday Friday 8 30 a m 5 p m GMT 1 CET Phone 31 10 2844040 Email tech europe raritan com United Kingdom Monday Friday 8 30 a m to 5 p m GMT Phone 44 0 20 7090 1390 France Monday Friday 8 30 a m 5 p m GMT 1 CET Phone 33 1 47 56 20 39 Germany Monday Friday 8 30 a m 5 30 p m GMT 1 CET Phone 49 20 17 47 98 0 Email rg support raritan com gt Melbourne Australia Monday Friday 9 00 a m 6 p m local time Phone 61 3 9866 6887 gt Taiwan Monday Friday 9 a m 6 p m GMT 5 Standard 4 Daylight Phone 886 2 8919 1333 Email support apac raritan com
198. tatuses 42 49 Connections 49 115 130 144 Connectors Library 149 Copying Model and Connector Library Items 148 149 151 CRAC Units 96 Creating a Discard Item Request 114 Creating a Move Item Request 115 Creating a New Comm Connection 130 Creating a New Power Connection 132 Creating a Site 51 53 56 Creating a SNMP MIB Definition 114 126 162 Creating and Deleting a Custom Floor Map View 68 72 Creating Custom Fields 156 Creating Ports 84 90 92 93 94 95 96 97 112 Creating the dcTrack Virtual Machine 11 D Dashboard 18 39 43 Data Formatting Requirements 163 165 dcTrack Clients 7 20 dcTrack Information 43 dcTrack Management Client 20 dcTrack Management Client Interface 20 189 Index dcTrack Overview 6 dcTrack Terminology 45 dcTrack User Access Levels 21 22 dcTrack Windows Client 38 dcTrack Windows Client Interface 38 dcTrack Windows Client Requirements and Supported Software 8 Deleting Imported Data 184 Deleting Unused Custom Fields 158 Devices 83 88 Disabling LDAP Authentication 31 Disconnecting Connections 134 DNS Audit 124 E Edit Privileges by Role 22 113 Editing and Deleting Teams 159 Editing Connections 133 Editing IP Addresses 123 Editing Items 113 Elevations 76 140 Environmental Items 47 Explorer Menu 41 F Filter and Sort Libraries 147 Floor Map 56 Floor Map Color Coding 67
199. th black since the color of the rectangle border is used for the fill color and not the fill color itself gt To change the boarder and fill color for shapes on a Visio layer 1 In Visio go to View gt Layer Properties The Layer Properties dialog appears 2 Create a new layer for the objects by selecting the New button naming the layer in the New Layer dialog and clicking OK Important Do not begin the name of any layer with the word dcTrack unless you are directed to do so 3 Using the Layer Color drop down on the Layer Properties dialog select a color To change the color to the same color that dcTrack uses for cabinets AutoCAD s color 81 click on More Colors from the color drop down in Visio and select the Custom tab a Enter the RGB colors as follows Red 159 Green 255 Blue 127 Click OK to apply the changes to the layer Next make sure all objects are assigned only to the layer you just created To do this turn on the Format Shape toolbar and select an object The layer name will be displayed in the toolbar for all objects selected Note When you do this the rectangle of the object takes on the color of the layer and no longer appears to be filled even though it is Objects will not have a black border to define them from each other after you complete these steps and save the Visio drawing as an AutoCAD file Instead the object border and its fill use the color of the layer If you
200. that includes a variety of hop quantities for each circuit Make one file for all circuits that use no cabling hops one file for those that have only one hop one file for those with 2 hops and one file for those with 3 hops IMPORTANT In order to avoid being prompted to manually map columns to fields during the import process make sure your spreadsheet columns are named in the same way as they appear in this table Column name item Starting Item Starting Port Name Cord 1 Type Cord 1 ID Description Required column The name of the item at the beginning of the circuit A comm circuit can only begin with the following classes e Device e Network e Probe e Rack PDU e PDU e UPS e CRAC Circuits can only end with a device or network item If a circuit begins with a network item it must also end with a network item When a circuit involves a device and a network item always begin with the device and end with the network item Required column The name of the port that is used in the circuit Optional column Column for tracking the type of patch cord used between the starting port and the next hop For example cord type can be Red Patch Cord and Cross over Patch Cord Optional column 177 178 Chapter 4 dcTrack Windows Client Column name item Description Hop 1 Near End Panel Name Hop 1 Port Name Cord 2 Type Column for the patch cord label ID Optional column If structured c
201. the maximum of 50 total columns per spreadsheet These columns will be imported as custom fields 175 176 Chapter 4 dcTrack Windows Client Comm Circuit Import Requirements For comm circuits each row after the first row in a spreadsheet must correlate to a dcTrack comm circuit consisting of up to 8 endpoints 2 endpoints one at the beginning of the connection and one at the end plus 3 hops of 2 endpoints each The data must include columns for the item name and port name for each endpoint Optionally you can include the connection type and label for the connection between endpoint pairs The item and port name columns should contain the name of items and ports that match existing item and port names in dcTrack J29 fe A B C D 1 Starting Item Port Cord 1 Codi HY 2 Device SRVR1 P1 3 Device SRVR2 P1 4 Device SRVR3 P1 5 Network NTWRK1 P1 a 6 Network NTWRK2 P1 T Probe PRB1 P2 1 8 Rack PDU R PDU1 P3 ra 9 PDU PDU1 P4 10 UPS UPS1 P1 11 CRAC CRAC1 P1 12 u oa P T aam Raritan Raritan Chapter 4 dcTrack Windows Client When you are creating a hop for comm circuits you only need to define the near end since the circuit s port defines what it is connected to For example CommPanelA in CabinetA terminates at CommPanelB in CabinetB When you are defining this hop in Import wizard you only need to define CommPanelA and the port CommPanelB is implicit IMPORTANT You cannot use a single file
202. the Actions drop down After the Gatekeeper has reviewed and approved the request a work order to physically add the item in the data center is generated by the Gatekeeper zie Raritan Chapter 4 dcTrack Windows Client PDUs You cannot create a floor PDU unless you already have a UPS anda bank setup since it sets the input voltage and wiring fields You can create a breaker board without setting bank See UPS on page 93 To add a PDU From the Explorer menu select Power Items gt PDU Select Add from the Page Mode drop down in the toolbar Select Add a New Item from the Actions drop down in the toolbar Enter a name for the PDU Required Select the make and model of the PDU Required Select the UPS bank the PDU belongs to Required a Inthe PDU Specification section of the page enter the kVa rating and enter the amps of the input breaker Pah OD b Click Create in the Breaker Board Information section of the page The Create Ports dialog appears c Select or enter the location of the board Once selected the label will be applied automatically The label must be unique to the PDU d Select the phase Once selected a diagram of the selected phase displays in the dialog e Select the phase voltage f Select the maximum amps g Select the number of poles and the pole numbering to create for the panel h Click Create Panel and the click Close i Once the breaker panel is added it is displayed i
203. tial A required license to activate dcTrack and set the Type initial cabinet capacity allowed Incremental A secondary license type that allows you to add to the initial license s cabinet capacity The number of cabinets that you can add to dcTrack under Count this license Your company name Licensee Licensing Summary contains information about how many cabinets your combined licenses allow you to add to dcTrack Your company name Customer Name The total number of cabinets allowed by all Cabinet license your licenses capacity The number of cabinets remaining that you are Cabinet licenses allowed to add available 19 Chapter 3 dcTrack Management Client In This Chapter dcTrack Management Client Interface sssssssseseeee 20 Changing Your PassWOF icc iei acia cerea siae nca Cha cerne eid 21 User Management Management Client sss 21 Configuring dcTrack to use LDAP Authentication sssssss 27 Appliance Administration 2 cite ceired attesa cede bx ne deba er Ert creer uo 32 Security and Encryption 2st reri ute ea dere dat e take aaia 34 dcTrack Management Client Interface 5 Raritan The dcTrack Management Client is a browser based interface made up of two tabs the dcTrack tab and Settings tab The dcTrack Prerequisites program and the dcTrack Windows Client are launched from the dcTrack tab You must have admin privileges to
204. tify it among others in the group Optional column This column can be mapped repeatedly for as many custom fields as you need up to the maximum number of 50 columns supported by the import process Optional column Use this field for all items except for comm panel items that can have a comm port This field indicates the number of communications ports to be created During the import process you will specify the attributes of the port such as the connector media and speed Create additional columns for each type of comm port and fill the column with the quantity of ports 173 Chapter 4 dcTrack Windows Client Column Applies to name item Power Supply Power ports Name Prefix Power Supply Power ports Quantity Power Supply Power ports Connector Power Supply Power ports Input Phase Power Supply Power ports Voltage Power Supply Power ports Nameplate Watts Power Supply Power ports Budget Watts Power Supply Power ports 174 Description Optional column Contains the power supply ports for the items The typical value is PS For example if the quantity column contains the value of 2 two Power ports will be created and named PS1 and PS2 Optional column The total number of the item s power supplies Optional column Optional column Enter either Single Phase Thr Phase Wye or Three Phase Delta Optional column The voltage capability of the item
205. tion 1 Draw a marker on a Layer called dcTrackGridMarker Raritan Chapter 4 dcTrack Windows Client The figure shown here is an example of a grid marker starting at a location where the A1 tile doesn t exist Note that the blue lines were temporarily drawn to represent the location of the A1 tile exactly Note the corner and direction of the line inside wiw I 1 e 3 4 3 6 2 Draw the marker using the Rectangle command matching the origin coordinate A1 tile exactly If the A1 tile doesn t exist because of the geometry of the room walls use the temporary lines to extend the raised floor grid to where the A1 tile would have been and draw the square marker there Delete the temporary lines 3 Inside this square draw a Line don t use Pline from the exact corner of the square to the approximate center Choose the corner that represents the 0 0 coordinate In other words this line starts at the corner and points to the direction of increasing numbers and letters Do not draw any other objects on this Layer The Layer should be turned Off however do not Freeze it Raritan i Chapter 4 dcTrack Windows Client The figure below shows an example of a grid marker at the A1 tile which is not a full tile but the marker must have the dimensions of a full tile Note the corner and direction of the line inside Perforated Tiles PT Option 1 Draw the Perforate
206. tion Print All Cabinets Selected by default Generates a report containing all elevations for all cabinets being monitored in dcTrack Print Selected Select the specific cabinets that will appear in Cabinets the report Use Ctrl click or Ctrl Shift to make item selections Cabinet View Specify whether you want the report to display the elevations as text only or display the front or rear images of the cabinet elevations dis 5E Raritan Chapter 4 dcTrack Windows Client Cab Detail Like the Elevations report the Cab Details report displays either a text based or visual representation of the cabinet elevations for the cabinets being monitored in dcTrack This report includes addition cabinet details such as the make model size weight and so on Report criteria Description Print All Cabinets Selected by default Generates a report containing all elevations for all cabinets being monitored in dcTrack Print Selected Select the specific cabinets that will appear in Cabinets the report Use Ctrl click or Ctrl Shift to make item selections Cabinet View Specify whether you want the report to display the elevations as text only or display the front or rear images of the cabinet elevations Cab Resource The Cab Resource report contains information on cabinets and the resources that are associated with them such as power ports network equipment reports data panel ports and so on Report criteria Descript
207. to this FTP site to download the templates Data Formatting Requirements Following are Microsoft Excel and CSV file data formatting requirements that must be followed in order to successfully import the spreadsheet data into dcTrack Note dcTrack does not support xlsx file formats for Microsoft Excel 2010 It is recommended you first import cabinets into dcTrack and then import the items and connections associated with the cabinets It is also recommended that you order the spreadsheet columns in the same order as they are listed in the tables contained in this section of help in order to avoid being prompted during the import process to manually map headings to fields zie Raritan n 166 Chapter 4 dcTrack Windows Client General Spreadsheet Requirements The following rules apply to all spreadsheets The first row cannot be empty and must contain the column headings that are mapped to dcTrack fields If the first row is empty dcTrack generates generic column heading names such as Heading 1 Heading 2 and so on These headings will then have to be mapped manually to corresponding dcTrack fields Each spreadsheet can contain up to 50 columns If the spreadsheet has more than 50 columns split the additional columns into another file Cabinet Import Requirements It is recommended that you first import only the cabinet information so you have a structure in place in which to populate the items that will be contained in
208. tores the IP address to the database of available IP addresses i Raritan Raritan Chapter 4 dcTrack Windows Client IP Address Teaming or Trunking Port teaming or port trunking is a common practice in which one IP address is assigned to multiple ports network interfaces b To team an unassigned port with another port that is already assigned an IP address From the Explorer menu navigate to the Item Detail 1 page for the specific item for which you wish to assign or edit IP addresses From the toolbar change to the Edit page mode Note that you cannot assign or edit IP addresses for an Item with an outstanding request In such case a red lock amp icon is displayed in the toolbar indicating that the item cannot be edited Next click on IP Addresses to open the Add Edit IP Addresses for Item dialog Select the unassigned port from the Port Name drop down or enter it if it does not exist in the list Type in the same IP address as the one already assigned to the port you wish to team with If the IP address you typed matches an already assigned IP address a confirmation prompt asks you to confirm that you wish to use this port Click Yes button and then click Add The two ports are now teamed Editing one port s IP address also updates the other port s IP address accordingly To remove a teamed port On the Add Edit IP Addresses for Item dialog select the port and click Delete Click Close 111
209. track the relative position of a cabinet within a row Upload a of the site in the Site Picture section of the page If needed click Browse and select the picture JPG BMP WMF and GIF formats are supported Once added the picture will be displayed in the box under the Site Picture field Upload a drawing of the site in the Site Drawing section of the page If needed click Browse and select the AutoCAD DWG drawing file of the data center See Setting Up an AutoCAD Drawing File for Use with dcTrack on page 57 for more detail about setting up the AutoCAD drawing a a a Note AutoCAD 2010 and 2011 file formats are not supported by dcTrack Raritan Chapter 4 dcTrack Windows Client 9 Click Save ts perve a LT mus emen ret a fanii L A i b ge nee T ieee ere Me mmm n bim d E Available Sites ste Code Ste Name Site Information Default Site Site Picture SITE B Demo Site B Site Code JLPRSITE1 w Site Name JLPR Site 1 Site Type Main vy Data Center Area sq ft 500 000 iw Outer Room Dimensions ft L 500 x w 250 Data Center Heights in 144 ursa RP POO um Sf BR Site Address Country United States ig es Floor Basement S Street 400 Cottontail Lane amp City Somerset A State New Jersey v 3 Postal Code 08873 E
210. uest The serial number resets to 00001 each year When two requests are associated with each other they have the same request number and a distinguishing suffix When an item is moved or removed a request is generated for the item and multiple requests are generated for disconnection and or reconnection of the item s ports A related request is assigned a request number that 135 Chapter 4 dcTrack Windows Client 136 Type Description includes a suffix consisting of a dash followed by a two digit serial number starting at 01 to identify the related request When a single connection is moved the existing port is disconnected and the new port is connected which results in a disconnect and a reconnect request pair Such a disconnect is given the suffix DX and the reconnect is given the suffix RX Request stage Each request is given a request stage to identify its current stage in the request process The workflow flowchart details the stages of the request process and the sequence a request must go through See Change Control on page 134 Requests can be archived only if they are in the Request Completed stage To access requests Select Change Control gt Requests From the Action drop down click View Current Requests To view a history of the requests that have been made Click View Request History in the Action drop down Approving or Rejecting Requests PO gm W To approve or reject requests Se
211. utes that run from the selected cabinet to all of its destination cabinets e Cabinet Pairs View Shows the cable routes between cabinet pairs No matter which view you apply when you select a cabinet from the item list or click on it on the floor map the floor map zooms in around the cabinets The original cabinet is displayed on the floor map in light blue cyan and the destination cabinet s is displayed in red The list also contains the cable media type such as twisted pair fiber and so on as well as the cable size Power Distribution Radio Button If the Power Distribution radio button is selected the PDU items and all circuit breaker panels that are internal to the PDUs RPPs and busways are displayed If a PDU is selected from the list or if you click on it on the floor map the floor map zooms in on the selected PDU The PDU which is the origin of the power distribution chain is displayed in light blue cyan and the cabinets which are the destination of the power chain are displayed in red If the power cables are available from the AutoCAD drawing they are displayed too The circuit panel boards internal to a PDU are shown in a list If selected the floor map view displays only the subset of destination cabinets and power cables that are fed from the selected panel board If an RPP exists it can be selected from the list or by clicking on it on the floor map If a busway system exists it can be selected from the
212. want the Visio objects to use a boarder that is a different color than the fill do the following as a workaround gt To create a boarder for the objects 1 Draw an additional rectangle that has no fill Pattern None around each object that is not assigned to a layer Layer No Layer This is similar to the way it would be done in AutoCAD where the rectangle and the hatch are two separate objects Raritan zie Raritan Chapter 4 dcTrack Windows Client 2 To easily distinguish classes of objects create separate layers and colors for each type of floor standing object in the data center such as a cabinet PDU CRAC or UPS 3 Text labels should be modified if the text wraps to multiple lines Text wrapping causes AutoCAD to insert a dash at the end of each line The workaround to this issue is to size the text box of the label to be wide enough so that the text does not wrap Reducing the font size also helps prevent wrapping Each floor plan object must have a unique text ID gt To add a text ID to a Visio object 1 Double click on the object to put it in edit mode and type the text ID or use the Text Tool to add a text box 2 Make sure the text box is inside the floor plan object 3 Create duplicate objects with no fill and no text ID Duplicate objects cannot be on a layer Place them on top of the original object to provide borders for the objects This is important to clearly distinguish multiple obje
213. with the new values If you are using a second network interface select Setup LAN 2 from the Network Configuration menu and configure the secondary Ethernet port in the same manner as the first Optional Select Ping Network Test to ensure that dc Track can communicate over the network Optional Raritan Logging In to dcTrack Z Raritan Chapter 2 Getting Started Setup the Name Servers under Network Configuration If you do not setup the Name Server DNS names cannot be resolved Optional In order to increase the secure access to dcTrack it is advisable to disable SSH remote access to dcTrack To disable SSH remote access to dcTrack select System Services Deselect Enable SSH By default the config account has access to dcTrack SSH is re enabled if a support connection is created Optional Select Exit from the main menu You can now access dcTrack from any client on the network The first time you log on to dcTrack you will download dcTrack licenses See Licensing on page 16 for more information dcTrack supports the Windows 7 operating system and Windows XP operating system and Internet Explorer and Firefox If you are using Firefox running on the Windows 7 operating system additional steps must be taken the first time you log in These steps are indicated here This information covers logging in to dcTrack for the first time Once all licenses and necessary add ons are installed the majority of st
214. y and the SNMP library can be filtered and sorted based on criteria you select in the Filter by and Sort by drop downs In addition to these criteria you can define an variable to the filter and sort criteria The available variable selections vary based on the sort by and filter by criteria you select The selections you apply to the filter and sort criteria are reflected on the page once they are made Sort by WEA ww Filter on Item Class v Network v 147 Chapter 4 dcTrack Windows Client 148 Navigating through Library Items gt To navigate through the items in the library e Use the First Previous Next and Last navigation icons 1 4 LJ L Deletes Qu n E Pd Toe ee P s t ha 3c16479 v7 3Com to lx 3C16485A 3Com 1 x j 3C16486 3Com 1 x 1 3C16487 3Com 1 x 1 3C16490 3Com 1 x 3C17300A 3Com 1 x Managing the Models and Connectors Libraries Models Library The Models library contains all of the models associated with each item class and information on the manufacturers who make the models For example all of the network types available in dcTrack such as CISCO routers are contained in the Models library From the Models library you can view model item details such as item class manufacturer item type and so on in the Model Details section of the page You can also add edit and view images of the model item view screw hole locations comm port and power port details for the
215. you want all other items to have the same model as the item you are currently working with to have the same port placement information c Click Save Alternatively click Reset to remove the information you have applied or Cancel to close the dialog without applying the port placement information M X Y 10935 2025 Copy From Ee Apply All o i Reset c tlabel between the front and rear views move it to the Rear E Group Z order Repeats X 1 epeat Z order Auto Arrange Raritan id 108 Chapter 4 dcTrack Windows Client Cloning Ports without Cloning Items You are able to clone ports without cloning the items they are associated with See Cloning Items and Their Ports on page 112 for information on cloning items and ports at once Only a single comm port can be assigned to a rack PDU and these ports are cloned along with the item Sensor ports are cloned so long as there is not a duplicate sensor with the same name Rack PDUs can be cloned as long as power ports are not defined for them If one or more power ports are defined for rack PDUs however the power ports are not cloned along with the rack PDU since power ports are related to each other By not cloning rack PDU power ports dcTrack makes sure the power ports are not invalidated if for example power cords are changed from single phase to three phase To clone a port without cloning items Select the item from the List page

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