User Guide and Administrator Guide
Contents
1. 1 Choose the entry you wish to delete and press the Select button 2 Press the REMOVE soft key Press the OK soft key to remove or the CANCEL soft key to leave the menu without removing 23 Charles Y hite 3555559876 REMOVE FROM PH BOOK 23 Charles _ View System Information This feature displays the following information about the SoundStation2W Location and Number System Information and Registration Information With this feature you can easily identify the home room location for the phone Location and Number System Information 1 Press the Menu button and 1 Press the Menu button and choose This Phone and press the Select button Cycle through the options us ing the Scrolling buttons and choose Location and Number and then press the Select but ton 1 Press the Menu button and choose This Phone and press the Select button Cycle through the options us ing the Scrolling buttons and choose Registration Informa tion and then press the Select button choose This Phone and press the Select button Cycle through the options us ing the Scrolling buttons and choose System Information and then press the Select but ton SoundStation2W User Guide 21 Standby Mode The phone has an automatic power save function to extend battery operated usage The product will switch into Standby with in one minute of being in an idle2. allows the speaker output to be routed to an external recording device The external recording device should be connected to the base station 1 Connect an external recording device such as a cassette tape recorder via the auxiliary jack on the base station 2 Press the Menu button on the phone console choose Settings and press the Select buttons 3 Choose Aux Audio Out and press the Select button Press ON or gt The Aux Audio Out does not OFF or cycle through the options de 2 using the Scrolling button Press the SAVE soft key or Select button to save the setting gt Aux Audio Out will return to the Off setting when the call is termi nated Paging the Console You can locate a misplaced console by using the paging feature When paging the console beeps This will allow you to locate the console 1 Press the Page button on the base station to locate the SoundStation2W console 2 The console will play a sound to indicate its location The console will continue to beep until any key on the console is pressed or until the Page button on the base is pressed SoundStation2W User Guide 24 LCD Message Summary The following messages are displayed on the console LCD to represent various usage conditions LCD Message What you will see Phone is in idle state and ready to make calls Signal Signal strength is too weak to carry call Antenna icon will blink Ca
3. and the Safety Notices section in this guide before you begin using the SoundStation2W M SoundStation2W is Polycom s next generation wireless conference phone that gives users the freedom to conference anywhere team collabo ration is important even in rooms where there are no phone lines With better voice quality than the origi nal SoundStation standard 2 4 GHz technology with voice encryption up to 24 hours of talk time and the ability to dial through a mobile telephone the SoundStation2W is the new standard for everyday conferencing The SoundStation2W is a circuit switched platform compatible with any analog telephone line or analog terminal adapter SoundStation2W User Guide 5 The following items are included ceived each item If you are missing in your SoundStation2W pack any items please contact your age Check this list before instal SoundStation2W reseller lation to ensure that you have re SoundStation2W console Battery pack Cell Pack for SoundStation2W Basic 4 Cell Pack for SoundStation2W EX Console Charging module Registration card SoundStation2W User Guide 6 Setting up SoundStation2W Install battery Wait for phone to regis ter to base station Ready State SoundStation2W will display a power up The Ready message is also Ready message after successfully shown after a call is completed and the communic
4. make an error press the lt DEL soft i key to erase the error ENTER HEW Press the SAVE soft key You may press the CANCEL soft key or the Passcode Exit button if you choose not to save passcode gt Record the passcode If the passcode is forgotten contact Polycom Support at www polycom com support and click on How to Contact Support and Service for your local support contact information Remove a passcode Removing the passcode removes the requirement for an access passcode for the Admin Setup menu 1 From the Admin Setup menu choose Passcode using the Scroll PASSCODE ing buttons and press the Select button Assigned 2 Press the REMOVE soft key enter 8 5 a the current passcode and press the ENTER soft key If you decide not to remove the password press the CANCEL soft key or the Exit button gt If you enter an incorrect pass word you will be notified to try again gt If you make an error press the lt DEL soft key to erase the error ENTER CURRENT Passcode SoundStation2W Administrator Guide 30 Change passcode 1 From the Admin Setup menu choose Passcode using the Scroll ing buttons and press the Select Ne button 2 Press the CHANGE soft key enter Assigned the current passcode and press the fe ee ENTER soft key If you decide not to change the password press the ENTER CURRENT CANCEL soft key
5. Dial Tone The base station must be plugged into an analog tele phone jack If the dial tone is not heard verify the following gt Check that the base is powered gt Check that the base is con on nected to an analog telephone gt Check that the console 15 opera POTS line tional Does Not Ring gt Check that the ringer is not gt Try increasing the ringer vol turned off See Ringer Type ume Selection page 15 Flickering LCD If your screen appears to flicker ing in your building Move the it may be because you are using SoundStation2W away from the certain type of florescent light lights Keypad Input Doesn t Register This could happen if you enter infor mation too quickly Press the alphanu meric buttons more slowly Muffled or in a well Reception This is caused by highly reverberant rooms and people speaking too far from the microphone gt Speak closer to the console so gt Add more sound absorbency to that the microphones pick up the room your speech more accurately SoundStation2W User Guide 26 Short Silences Echoes or Clipped Speech gt Do not move the SoundStation2W console while it is in use gt Keep your hands away from console during calls gt To avoid excessive noise around SoundStation2W move com puters projectors papers cups and other noise producers away from the console Physical Damage gt If physical damage is severe enou
6. EVEN IF POLYCOM OR ITS AUTHO RIZED RESELLER HAS BEEN AD VISED OF THE POSSIBILITY OF SUCH DAMAGES AND LIMITS ITS LIABIL ITY TO REPAIR REPLACEMENT OR REFUND OF THE PURCHASE PRICE PAID AT POLYCOM S OPTION THIS DISCLAIMER OF LIABILITY FOR DAMAGES WILL NOT BE AFFECTED IF ANY REMEDY PROVIDED HEREIN SHALL FAIL OF ITS ESSENTIAL PURPOSE Unauthorized use of common car rier communication services accessed through the product gt Abuse misuse negligent acts or omissions of Customer and persons under Customer s control or gt Acts of third parties acts of God accident fire lightning power surges or outages or other hazards SoundStation2W Administrator Guide 37 WARRANTY EXCLUSIVE IF A POLYCOM PRODUCT DOES NOT OPERATE AS WARRANTED ABOVE CUSTOMER S SOLE REMEDY FOR BREACH OF THAT WARRANTY SHALL BE REPAIR REPLACEMENT OR REFUND OF THE PURCHASE PRICES PAID AT POLYCOM S OPTION TO THE FULL EXTENT ALLOWED BY LAW THE FOREGOING WARRANTIES AND REMEDIES ARE EXCLUSIVE AND ARE IN LIEU OF ALL OTHER WARRAN TIES TERMS OR CONDITIONS EXPRESS OR IMPLIED EITHER IN FACT OR BY OPERATION OF Service Agreements If you purchased your product from a Polycom Authorized Reseller contact the Authorized Reseller for informa tion about service agreements appli cable to your product For technical Disclaimer Some countries states or provinces do not allow the exclusion or limitation of implied warranties or
7. but should contact the appropriate electric inspection authority or electrician as appropriate NOTICE The Ringer Equivalence Number REN assigned to each relevant terminal device provides an indication of the maximum number of terminals allowed to be connected to a telephone interface The termination on an interface may consist of any combination of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does not exceed 5 The term IC before the certification registration number signifies only that the Industry Canada technical specifications were met Exhibit J Customer Information This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA On the exterior of the cabinet of this equipment is a label that contains among other information a product identifier in the format US 2HWW402B SS2W If requested this number must be provided to the telephone company FCC Registration Number US 2HWW402B SS2W Ringer Equivalence Number REN 0 25 Facility Interface Code FIC 02LS2 Service Order Code SOC 9 0Y e USOC Jack RJ11W A FCC compliant telephone cord and mod ular plug is provided with this equipment This equipment is designed to be connect ed to the telephone network or premises wiring using a compatible modular jack that is Part 68 compliant See Installation Instructions for det
8. inactive state The console will not go into Stand by if there is an active call even if there are pauses in the conversation While in Standby mode the LCD will display a Standby Mode message Any key press will wake the phone up All features of the phones are instantly available by press ing the normal key sequences Incoming calls and paging also functions normally while the phone is in Standby and will switch the phone to active use mode gt Standby mode saves power but is not an Off function If you want to fully turn the unit off unplug the battery gt While in Standby mode the LCD display will still show estimated remaining talk time Talk time is shown numerically in hours to the right of the battery icon The console will switch into Stand by even if it is not registerd to the base station For example if you travel with the phone to a remote location without the base station the console will switch into Standby to conserve power gt The console will automatically re register to its base station from Standby mode if it is within range and the base station is powered gt In some cases the phone will not go into Standby mode when a mobile phone is plugged in even if the mobile phone is not in an active call In these cases the LCD message will continue to say Mobile Phone In Either turn off the mobile phone or unplug it from the console to enable Standby The phone will
9. notify you as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it necessary v The telephone company may make changes to its facilities equipment operations or procedures that could affect the operation of the equipment If this happens the telephone compa ny will provide advance notice so you can make the necessary modifications to maintain uninterrupted service Ring Equivalency Number REN The REN is used to determine the quantity of devices that may be connected to the telephone line Excessive RENs on the telephone line may result in the devices not ringing in response to an incoming call Typically the sum of RENs should not exceed five 5 0 To be certain of the number of devices that may be connected to a line as determined by the total RENs contact the local telephone company Automatic Dialing WHEN PROGRAMMING EMERGENCY NUMBERS AND OR MAKING TEST CALLS TO EMERGENCY NUMBERS 1 Remain on the line and briefly explain to the dispatcher the reason for the call 2 Perform such activities in the off peak hours such as early morning or late evening Telephone Company Connector A FCC compliant telephone cord and modular plug is provided with this equipment This equipment is designed to be connected to the telephone network or premises wiring using a compatible modular jack that is Part 68 compliant See the rest of these installation instructio
10. the limitation of incidental or consequential damages for certain products supplied to con sumers or the limitation of liability for personal injury so the above limi tations and exclusions may be limited Governing Laws This Limited Warranty and Limitation of Liability shall be governed by the laws of the State of California USA and by the laws of the United States excluding their conflicts of laws prin ciples The United Nations Conven LAW STATUTORY OR OTHER WISE INCLUDING WARRAN TIES TERMS OR CONDITIONS OF MERCHANTABILITY FITNESS FOR A PARTICULAR PURPOSE SATISFACTORY QUALITY COR RESPONDENCE WITH DESCRIP TION AND NON INFRINGEMENT ALL OF WHICH ARE EXPRESSLY DISCLAIMED POLYCOM NEI THER ASSUMES NOR AUTHO RIZES ANY OTHER PERSON TO ASSUME FOR IT ANY OTHER LIABILITY IN CONNECTION WITH THE SALE INSTALLATION MAINTENANCE OR USE OF ITS PRODUCTS assistance or information on service programs please visit Polycom s web site at www polycom com and select the Support menu in their application to you When the implied warranties are not allowed to be excluded in their entirety they will be limited to the duration of the appli cable written warranty This warranty gives you specific legal rights which may very depending on local law tion on Contracts for the International Sale of Goods is hereby excluded in its entirety from application to this Limited Warranty and Limitation of Liability Sound
11. 00000000000000000000 Setting up SoundStation2W 7 3 3 23 __ _ ___ 9 BUTTONS 9 Understanding the Display e eee eene eere nnn 9 Wireless Technology EP PR HEEL Ld RENTE 10 10 Mobile Phone Malle casses RR DEUREPEEEN TAA FERE Fe 11 Using SoundStation2W 12 Placing d Coll iuueni 12 Answering d C0II 12 Answering Second Call csscsscsscsssssesssssesssssesesssssessessesssssscessesoesees 12 Ending d COl 13 13 13 gt 13 _ 14 Speed Dial a Number 14 Dialing Using the Phone Book erret 15 Ringer Volume VVII051II16I11 gt gt gt gt gt 55555 5555555555555555555555555555555555599 15 Dial Tone Adjustment 15 Speaker Volume Adjustment erret tnne 15 Display Contrast Adjustment eere eren ee eene eee toneeue 15 Ring Type Selection 16 Backlight Adjustment cscssessiscisiscssisscsuinsscssncsesssssstsasnussesssivssassc
12. 0000000000000000000000000000000000 34 Mic Microphone Test ssccicssscsicisnensatssssersssccacesssnccscontssasesssincsscsecsninstacties 34 Console SPKR Speaker Test eere eene een eene nnne 34 gt 35 Software Upgrade 00000000000000000000000000000000 35 Specifications and Warranty Information 36 Limited Warranty and Limitation of Liability 37 FCC Rules 39 Canadian Department of Communications Notice 39 US Telephone Company Requirements eren nnn nnn 39 Ring Equivalency Number REN eere rre 40 40 Telephone Company ConnectOr sssccccesssssssesssscesssssssessessessesscessesonseos 40 Canadian Telephone Company Requirements 40 Exhibit J Customer Information c c cccccscsssececsesesesescesececescesesesesees 41 Thank you for choosing Polycom SoundStation2W In this User Guide you will find everything you need to quickly set up use and man age your new conference telephone Be sure to verify with your System Administrator that your network is prepared for configuring your SoundStation2W telephone Lastly it is important that you read the Parts List
13. SoundStation2W allows you to place a call over an analog line or through an analog terminal adapter ATA Several methods are available to initiate a call Direct Dial Indirect Dial 1 To obtain dial tone press the 1 From the Ready screen dial the Ce key desired number 2 Dial the desired number 2 Press the Ce key or the SEND gt To cancel the call press the Ce soft key to make the call key gt If you make a mistake entering D the telephone number press the lt DEL soft key C2 gt Press CANCEL soft key to cel the call Co CD SEND eodd eade Answering Call Press the key or any number key to answer an incoming call Pressing the button will override all other tele phone activities The three LEDs will blink green when the phone rings Answering a Second Call If you are on a call when another call is received you will hear a tone if your phone system is setup to support Call Waiting gt Press the Conference button gt Switch back and forth between to answer the incoming call calls using the conference button This first call will be automati 8 cally placed on hold SoundStation2W User Guide 12 Ending Call To end a call press the key Call Hold When a call is on hold you cannot hear your remote party and they cannot hear you gt place a call on hold press the HOLD soft key The LEDs on the top of
14. SoundStation2Ww Guide and Administrator Guide POLYCOM IMPORTANT SAFETY INSTRUCTIONS When using your telephone equipment the following safety precautions should always be followed to reduce the risk of fire electric shock and injury to people Read and understand all instructions Follow all warnings and instructions marked on the equipment Installation must performed in accordance with all national wiring rules The outlet to which this equipment is con nected must be installed near the equipment and must always be readily accessible This equipment can be hazardous if im mersed in water To avoid the possibility of electrical shock do not use this equipment while you are in the bathtub or shower or when you are wet If you accidentally drop the equipment into water do not retrieve it until you have first unplugged all cords Do not reconnect this equipment until it has dried thoroughly Avoid using this equipment during electrical storms in your immediate area There is a remote risk of electric shock from lightning Urgent calls should be brief Even though protective measures may have heen installed to limit electrical surges from entering your home or business absolute protection from lightning is impossible If you suspect natural gas leak report it immediately but use a telephone away from the area in question The SoundStation2W s electrical contacts could ge
15. Station2W Administrator Guide 38 This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 This device must accept any inter ference received including interfer ence that may cause undesired operation NOTE This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures v Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver v Connect the equipment into an outlet on a circuit different from that to which the receiver is connected v Consult the dealer or an experienced radio TV technician for help In accordance with part 15 of the FCC tules the us
16. ails The REN is used to determine the quantity of devices that may be connected to the telephone line Excessive RENs on telephone line may result in the devices not ringing in response to an incoming call Typically the sum of RENs should not exceed five 5 0 To be certain of the number of devices that may be connected to a line as determined by the total RENs contact the local telephone company If this equipment SoundStation2W causes harm to the telephone network the telephone company will notify you in advance that temporary discontinuance of service may be required But if advance notice isn t practical the telephone com pany will notify the customer as soon as possible Also you will be advised of your right to file a complaint with the FCC if you believe it is necessary The telephone company may make chang es to its facilities equipment operations or procedures that could affect the operation of the equipment If this happens the telephone company will provide advance notice so you can make the necessary modifications to maintain uninterrupted service If trouble is experienced with this equip ment SoundStation2W for repair or warranty information please contact Polycom Inc 1 408 526 9000 If the equipment is causing harm to the tele phone network the telephone company may request that you disconnect the equip ment until the problem is resolved SoundStation2W Administrator Guid
17. ating with the base upon phone is available for the next call gt For best performance charge the console for a full charging cycle 4 hours for BASIC 8 hours for EX prior to first use SoundStation2W User Guide 7 Both the base station and console can be wall mounted if desired The base station can also be mounted under a table The appropriate mounting screw holes are provided on the back surfaces The console can also be locked in place using a standard laptop security cable This feature is designed for rooms where it is important to ensure that the phone does not get removed from its home location and where it is desirable to eliminate the analog phone cable to the wall There is a locking grommet on the side of the console designed to accept the lock end of the cable Wall Mount Holes Bottom of Console and Base Station SoundStation2W User Guide 8 LED Indicators The LEDs located on the top of your SoundStation2W indicate the current status of your confer ence telephone Green your call is in progress Blinking green a call is incoming Red your call is muted Blinking Red your call is on hold POLYCOM Buttons Scroll Menu Navigate up or down Displays a menu through displayed lists of settings and options Exit Exits from current screen to previous menu Soft Keys The screen will display labels for these keys t
18. but FSET TINGS ton THIS 2 Cycle through the options using BRIDGE SETUP the Scrolling buttons and choose ADMIN SETUP Contrast and then press the Se lect button 3 Press the Scrolling buttons or CONTRAST the and soft keys to adjust the display contrast 8 a 8 4 Press SAVE soft key or Select button to apply selected trast setting gt Press the Exit button to cancel this change SoundStation2W User Guide 15 Ringer Type Selection 1 Press the Menu button and choose Settings and press the Select button 2 Cycle through the options using the Scrolling buttons and choose Ringer Type and then press the Select button 3 Sample the ring types by press ing the Scrolling buttons or the and gt soft keys 4 Press the SAVE soft key or Select button to apply the selected ringer setting Backlight Adjustment gt Press the Exit button to cancel this change E 5ET Tiras THIS PHOHE BRIDGE SETUP _ADMIN SETUP RIHGER Classic The SoundStation2W s display lights up when any button on the keypad is pressed or on an incoming call To turn the back light on or off 1 Press the Menu button and choose Settings and press the Select button 2 Cycle through the options using the Scrolling buttons and choose Back Light and then press the Select button gt The current status of t
19. ciasassisaccsuane 16 Conferencing using the L L I 17 MISES RR t 17 Bridge Soft ROY 18 PRONG BOOK 19 View System Information 55 5555555555555555555555555555555555555555555555555559 21 Standby gt 22 23 Auxiliary Audio 0 I 0 gt gt 555555555555555555555555555555555565955555555 24 Paging the Cousol i 25 ION IIDDIDM 25 Troubleshooting SSCSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSSE 26 26 Nis Diol 26 Does Not MIIIV gt gt gt gt gt gt 555556555555555555566555555655555565555556555556665555 26 i cipj 26 Keypad Input Doesn t Register eene rennen tnnntnnnnnn 26 or in a well Reception erneuten 26 Short Silences Echoes or Clipped Speech 27 Physical Damage 27 For Best Performance 27 Administrative Setup Overview 29 RTI 30 Location 31 _ gt gt gt gt 33 Diagnostics e e090909000
20. de range of frequencies for trans mission to a receiver Only the re ceiver that is uniquely registered to the transmitter will be able to reassemble the signal to deliver the voice stream The SoundStation2W console and Security base station act as both transmitters and receivers The console will only reassemble the signal sent from its matching base station and vice versa Accordingly the console will operate within 150 feet of the paired base sta tion The one to one pairing of con sole and base station ensures secure voice signal transmission The SoundStation2W implements Digital Spread Spectrum using fre quency hopping encoding Frequency hopping transmits the audio signal fragments over rapidly switching frequencies of more than 75 channels in the 2 4 GHz band Frequency hop ping enables the SoundStation2W to automatically detect and avoid sources of potential interference such as other SoundStation2W phones or 802 11x WLAN clients The SoundStation2W is a highly secure voice communications solution There are five factors that contribute to the robust security 1 Unique pairing between console and base station 2 WDCT digital spread spectrum technology provides secure transmission 3 The frequency hopping WDCT implementation makes it even more difficult for voice signal to be intercepted 4 64 bit voice encryption between the base station and console This adds yet another layer of s
21. e 41 Connection to party line service is subject to state tariffs Contact the state public utility commission public service commis sion or corporate commission for informa tion IMPORTANT The antenna used for this transmitter must be installed to provide a separation distance of at least 20 centi meters from all persons and must not be co located or operating in conjunction with any other antenna or transmitter SoundStation2W Administrator Guide 42 POLYCOM A For information contact your reseller or go to www polycom com Polycom WW Headquarters Polycom Inc Corporate Headquarters 4750 Willow Road Pleasanton CA 94588 Polycom SoundStation and the Polycom logo design are registered trademarks of Polycom Inc in the U S and various countries SoundStation W is a registered trademark of Polycom Inc 2004 Polycom Inc All Rights Reserved 3150 07835 001 Rev A
22. e lt DEL soft BRIDGE key to correct error 3 Press SAVE soft key or CANCEL soft key if you wish to cancel the procedure SoundStation2W User Guide 18 Placing call using the Bridge soft key 1 Press the BRIDGE soft key 2 The programmed number is auto matically dialed and a call is placed to your preferred bridge vendor Phone Book You can use the Phone Book to store a local directory of 25 contacts You can add edit delete dial or search any contact in this list through just a few key strokes Selecting the PH BOOK soft key displays the Phone Book list sorted by names This list may be sorted by Name Company or Speed Dial 312255571212 05 00 Quick selection in a list Name or Company list Press a numeric key that corresponds with the letter that the name or company name begins with For example pressing 3 repeat edly will provide you with names that begin with D and 3 k Dennis Gray Derek Brown Donald filson kEarl Edwards Elizabeth Grason Elliot Rau Felix Mason Fiona Ferguson Frank James Speed Dial list Press a numeric key to select the corresponding entry For example pressing 2 would select entry 02 and pressing 23 would select entry 23 Chris R 03 Matt Smithe 04 Andrew Adams George 24 Harold Smith 25 Jim Shoe Sou
23. e to dial a leading 0 For 2 Press the Phone button or the SEND example for 02 you can also soft key press 2 gt create Phone Book entries If a Speed Dial entry does not exist a and assign Speed Dial numbers Not Assigned notice will appear You can see Adding an entry on page 20 enter a new Speed Dial number or press the CANCEL soft key to leave the Speed Dial Menu Soft Key First When the SP DIAL soft key is available 1 Press the SP DIAL soft key 2 Enter the 1 or 2 digit Speed Dial number if you enter one digit wait through the brief delay SoundStation2W User Guide 14 Dialing using the Phone Book Entries in the Phone Book can be automatically dialed 1 Choose the entry you want to dial See Quick selection in a list on page 17 2 Press the DIAL soft key You will see and hear the call being dialed gt You can also access the DIAL soft key after selecting an entry with the Select button Ringer Volume Adjustment When the SoundStation2W is in Ready state or on hook press the Vol ume buttons to adjust the ringer volume Dial Tone Volume Adjustment When the SoundStation2W is off hook press the Volume buttons to adjust the dial tone volume Speaker Volume Adjustment During an active call press the Volume buttons to adjust the speaker volume Display Contrast Adjustment 1 Press the Menu button and choose Settings and press the Select
24. ecurity in order to provide utmost confidence in the SoundStation2W solution 5 Aux Out recording is controlled from the console user interface SoundStation2W User Guide 10 gt The LCD on console will dis play Mobile Phone In when it detects a connected mobile phone gt The mobile phone interface is used for all dialing and call management functions during Mobile Phone Mode gt Do not press the on the console when using Mobile Phone Mode No calls can be made via SoundStation2W while a mobile phone is connected to the SoundStation2W gt The Phone Book can be viewed dur ing a with a mobile phone Calls may not be placed via the Phone Book while a mobile phone is connected gt A mobile phone cannot join a call in progress on SoundStation2W gt Aux Out will be inactive during a call with a mobile phone gt The base does not have to be pow ered up to use the SoundStation2 W in this mode The console may be used as an additional speaker and microphones gt Some mobile phones will not be detected until a call is initiated by the mobile phone after it is connected to the SoundStation2W M gt Voice quality may vary depending on the mobile phone connection and model gt Be certain to drop the call at the mobile phone before disconnecting the cable from SoundStation2W Mobile Phone Mode is an additional new mode of operation offered by the SoundS
25. er is cautioned that any changes or modifications not expressly approved by Polycom Inc could void the user s authority to operate the equipment Canadian Department of Communications Notice This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe B est conforme la norme N M B 003 du Canada US Telephone Company Requirements This equipment complies with part 68 of the FCC Rules Please refer to the labeling on equipment for the following information v Registration Number v Ringer Equivalence Grantee s Name Notes This registered equipment may not be used with party lines or coin lines v If trouble is experienced cus tomer shall disconnect the registered equipment from the telephone line to determine if the registered equip v Model Number Serial Number and or Date of Manu facture Country of Origin If requested this information must be provided to the telephone company ment is malfunctioning and that if the registered equipment is malfunction ing the use of such equipment shall be discontinued until the problem has been corrected v If in the unlikely event that this SoundStation2W Administrator Guide 39 equipment causes harm to the net work the telephone company will notify you in advance that temporary discontinuance of service may be re quired However if advance notice is not practical the telephone company will
26. gh that the internal parts become visible disconnect the SoundStation2W immediately gt At the beginning of each call let someone at each location speak in turn for a few moments to enable SoundStation2W to adapt to its environment gt The other parties may be using non Polycom equipment which may cause strange audio gt Try calling again a different line may provide a better connection gt Do not reconnect to the tele phone network until the SoundStation2W has been repaired Your SoundStation2W performs optimally when you follow these guidelines gt Position the SoundStation2W in the center of the conference table or desk gt The SoundStation2W works best in rooms that are 10 20 or smaller gt Do not move the SoundStation2W during a call gt Do not shuffle papers near the SoundStation2W gt If using extended microphones extend the cables to their full length and point their micro phones away from the console gt Speak at a normal conversation level and direct your voice to wards the SoundStation2W towards the extended microphone gt Unplug all cords from the base and console before cleaning the SoundStation2W Do not use liquid cleaners or aerosol clean ers Use a damp soft cloth for cleaning SoundStation2W User Guide 27 0 2 8 2 a Administrative Setup Overview The Administ
27. he ENTER soft key Choose Diagnostics using the Scrolling buttons and press the Select button 2 Choose Restore Defaults using the Scrolling buttons and press the Select button Press the 0K soft key if you wish to restore defaults or the CANCEL soft key or the Exit button to return to the Diagnostics submenu Please refer to the SoundStation2W section of the Polycom website at www polycom com for information on software upgrades SoundStation2W Administrator Guide 35 5 HE 0 6 2 S Limited Warranty and Limitation of Liability Limited Warranty Polycom warrants to the end user Cus tomer that this product will be free from defects in workmanship and materials under normal use and service for one year from the date of purchase from Polycom or its authorized reseller Polycom s sole obligation under this express warranty shall be at Polycom s option and expense to repair the defec tive product or part deliver to Customer an equivalent product or part to replace the defective item or if neither of the two foregoing options is reasonably available Polycom may in its sole discretion refund to Customer the purchase price paid for the defective product All products that are replaced will become the property of Polycom Replacement products or parts may be new or reconditioned Polycom warrants any replaced or repaired product or part for ninety 90 days from shipment or the remai
28. he back light will be displayed 3 Press the or OFF soft key or cycle through OFF and ON by pressing the Scrolling buttons 4 Press the SAVE soft key or Select button to apply the selected back light setting or the Exit button to cancel this change SETTINGS THIS BRIDGE SETUP L ADMIN ______ SET TINGS BACKLIGHT CONTRAST BACKLIGHT On SoundStation2W User Guide 16 Conferencing using the button If your telephone system supports multi party call conferencing then you can establish multi party calls with your SoundStation2WTM gt Check with your System Ad ministrator to determine the number of parties that can be conferenced together Adding a call 1 While on an active call press the Conference button The first call is automatically placed on hold 2 Dial the number you wish to call You may use the Redial or Direct Dial method 3 Press the Conference button or JOIN soft key to join the second call To drop the second call press the Conference button again 4 Press the Conference button or JOIN soft key to join the second call To drop the second call press the Conference button again gt Your System Administrator may need to activate multi party conferencing features or provide you with instructions specific to your telephone system OR Press the HOLD soft key to place the first call on hold Press the Confe
29. ll Ended The call has been dropped Call Ended with elapsed time indicated Mobile Phone In A mobile phone is plugged in to the mobile phone Mobile Phone In jack OR a mobile phone call has been initiated Please Wait Attempting to contact the base station to establish Please Wait a connection Enter Number Enter the number you wish to dial Digits of the number you are dialing Charging A charger is plugged in and battery is recharging Charging Base Paging Page button on base was pressed to locate the Base paging Press any key fo stop console beeping Battery Low The charge in the battery has depleted A The remaining talk time and an recharge is required to continue reliable operation audible warning tone of your SoundStation2W Incoming Call Phone received an incoming call Incoming Call Standby Mode Phone is in power save mode Idle Screen SoundStation2W User Guide 25 Troubleshooting No Signal is displayed when the console loses contact with the base Verify the following gt Check that the base station 15 gt If the console and base station powered up are separated by multiple brick gt Make sure that the console is walls this will reduce the avail not out of the allowed range able range between the base and 150 feet console gt Move the console to a location where there are fewer obstruc tions or walls between console and base station No
30. ll be displayed when lt DEL SPACE SAVE Location Name and Number submenu of This Phone menu is selected from the main menu gt If you make an error press the lt DEL soft key to erase the error 3 Press the SAVE soft key or the Select button to save your entry You may press the Exit button to cancel your entry Assigning a telephone number 1 Press the Menu button choose Admin Setup and press the Select button enter passcode if required and press the ENTER softkey LOCATION Choose Location using the Scroll LOCATION ing buttons and press the Select THIS PHOHE button 2 Choose This Phone using the Scrolling buttons and press THIS PHONE the Select button Enter the SoundStation2WTV s telephone 55543 1 number gt If you make an error press lt DEL soft key to erase the error 3 Press the SAVE soft key or the Se lect button to save your entry You may press the Exit button to cancel your entry SoundStation2W Administrator Guide 32 Caller ID You can turn Caller ID on or off By default Caller ID is on 1 Press the Menu button choose Admin Setup and press the Select SETUP buone ode and press ENTER soft key PHONE SYSTEM Choose Phone System using the PASSCODE Scrolling buttons and press the Select button CALLER ID 2 Choose Caller ID using the Scroll 0 ing butto
31. ndStation2W User Guide 19 Adding an entry 2 Press BOOK soft key and then the NEW soft key Enter information in the Name Ph telephone number includ ing any prefixes such as 9 and or 1 and Co company field using the alphanumeric keys on the dial pad You can move between fields using the Scrolling buttons Press the SAVE soft key You can accept the next available speed dial number assigned to your new entry or you can choose your own speed dial number by using the Scrolling buttons or the dial pad Press the OK soft key to save or the BACK soft key to edit the phone book entry Editing an entry 1 2 Choose entry you wish to edit and press the Select button Press the CHANGE soft key Using the Scrolling buttons select the field you wish to edit Using the alphanumeric keys on the dial pad make changes Press the SAVE soft key You can accept the current speed dial number assigned to the entry or you can choose another speed dial number by using the Scrolling buttons or the dial pad Press the OK soft key to save or the BACK soft key to edit the phone book entry co Charles Hame Charles FH 5555559876 Charles Vfhite Speed 24 23 Charles white 55555598765 SoundStation2W User Guide 20 Deleting an entry
32. nder of the initial warranty period whichever is longer Products returned to Polycom must be sent prepaid and packaged appropriately for safe shipment and it is recommended that they be insured or sent by a method that provides for tracking of the package Responsibility for loss or damage does not transfer to Polycom until the returned item is received by Polycom The repaired or Polycom will not be liable under this limited warranty if its testing and examination disclose that the alleged defect or malfunction in the product does not exist or results from gt Failure to follow Polycom s instal lation operation or maintenance instructions gt Unauthorized product modification or alteration replaced item will be shipped to Customer at Polycom s expense not later than thirty 30 days after Polycom receives the defective product and Polycom will retain risk of loss or damage until the item is delivered to Customer LIMITATION OF LIABILITY TO THE FULL EXTENT ALLOWED BY LAW POLYCOM EXCLUDES FOR ITSELF AND ITS SUPPLIERS ANY LIABILITY WHETHER BASED IN CONTRACT OR TORT INCLUDING NEGLIGENCE FOR INCIDENTAL CONSEQUENTIAL INDIRECT SPECIAL OR PUNITIVE DAMAGES OF ANY KIND OR FOR LOSS OF REVENUE OR PROFITS LOSS OF BUSINESS LOSS OF INFOR MATION OR DATA OR OTHER FI NANCIAL LOSS ARISING OUT OF OR IN CONNECTION WITH THE SALE INSTALLATION MAINTENANCE USE PERFORMANCE FAILURE OR INTERRUPTION OF ITS PRODUCTS
33. nerate a tiny spark While unlikely it is possible that this spark could ignite heavy concentrations of gas Never push objects of any kind into the SoundStation2W through housing slots as they may touch hazardous voltage points or short out parts that could result in a risk of electric shock Never spill liquid of any kind on the telephone If liquid is spilled contact service personnel To reduce the risk of electric shock do not disassemble SoundStation2W Opening or removing covers may expose you to hazardous voltages Using incorrectly reas sembled equipment can cause electric shock If your telephone equipment does not work properly refer to the section describing how to connect service The support telephone number can be found on the back cover of this booklet Never install telephone wiring during a lightning storm Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected from the network interface Always use caution when installing or modifying telephone lines SAVE THESE INSTRUCTIONS Thank YOU D Overview D Parts LiSt cccccococc0o0000000000
34. ng to the relative sample received by the testing microphone You can select an acoustic test signal to drive through the SoundStation2W s speaker for speaker testing and to sample the room acoustics 1 Press the Menu button choose Admin Setup and press the Select button enter passcode if required and press the ENTER soft key Choose Diagnostics using the Scrolling buttons and press the Select button 2 Choose Console Speaker Test using the Scrolling buttons and press the Select button Choose the desired signal using the Scrolling buttons gt Sine Sweep is a test signal consisting of a 100 Hertz to 3 500 Hertz sine wave whose frequency is swept according to a linear progression of fre quency as a function of time or t A sin kt gt One kilohertz Tone is a stant tone generated at exactly 1 000 Hertz SoundStation2W Administrator Guide 34 White Noise is a signal 3 Press the Select button to acti whose energy is distributed uni vate the signal formly among all frequencies within a band of interest which for SoundStation2W Restoring the defaults will irretrievably remove all settings and data that have been entered since the SoundStation2W was first installed 1 Press the Menu button choose gt Phone Book entries and Speed Dial Admin Setup and press the numbers are not lost when restoring Select button enter passcode if all defaults required and press t
35. not go into Standby while charging SoundStation2W User Guide 22 Charging SoundStation2W operates on a rechargeable lithium ion battery The battery needs to be recharged peri odically Use the supplied charger to recharge the battery while it is installed in the console In similar fashion to a laptop PC or a mobile phone the SoundStation2W can be used or continue operation while being charged The battery cannot be recharged outside the console Charging State The SoundStation2W s display will indicate when the battery is charging by animating the battery icon Low Power The SoundStation2W s display will indicate when battery charge is low The low battery warning begins when the remaining talk time is approximately 5 of the full charge capacity In addition to visual indicators of the console LCD you will hear periodic warning beeps during the low battery period Typical talk time and standby time are shown here Pretty teal aay Battery icon displayed on LCD Tu 8 hour charge Tem 24 88 gt Optimum battery performance may be achieved only after the battery is conditioned The battery will have to go through four to five charge and discharge cycles before reaching optimum performance P Talk time is measured for natu ral conversation at optimum volume levels SoundStation2W User Guide 23 Auxiliary Audio Output SoundStation2W
36. ns and press Select n button Press the ON or OFF soft key or cycle through the options using the Scrolling buttons Calten ID is a subscription Press the SAVE soft key or the Select button to save your entry You may press the Exit button to service Check with your local telephone service provider to de termine if this service is available in your area cancel your entry SoundStation2W Administrator Guide 33 Mic Microphone Test You may test the SoundStation2W s microphones to ensure that they are working optimally 1 Press the Menu button choose Admin Setup and press the Select button enter passcode if required and press the ENTER soft key Choose Diagnostics using the Scrolling buttons and press the Select button 2 Choose Mic Test using the Scrolling buttons and press the Select button The microphones are numbered according to the diagram HIC 3 LEVEL HETER MICI BEBO Console SPKR Speaker Test gt If testing microphone s meter indi cates that it is receiving an atypically low or high sample despite appropri ately controlled input contact Polycom Technical Support Choose any microphone using the Scrolling buttons and press the Select button gt The testing microphone s LED will glow red gt The testing microphone will begin sampling at a Hertz rate 50 duty cycle gt The display will show a meter that modulates accordi
37. ns for details Canadian Telephone Company Requirements NOTICE The Industry Canada label identifies certified equipment This certification means that the equipment meets telecommunications protective operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document s The Department does not guarantee the equipment will operate to the user s satisfaction Before installing this equipment users should ensure that it is permissible to be connected to the facilities of the local telecommunications company The equipment must also be installed using an acceptable method of connection The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be coordinated by a representative designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions SoundStation2W Administrator Guide 40 may give telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical ground connections of the power utility telephone lines and internal metallic water pipe system if present are connected together This precaution may be particularly important in rural areas Caution Users should not attempt to make such connections themselves
38. o identify their context sensi Select Choose a menu item Volume Use these to adjust the volume of the handset headset speaker and ringer as well as tive functions Mute the display contrast Phone Toggle microphone on or off during a Answers incoming calls Conference conversation dials a cal ends a call Call join or delete additional Dial Pad and provides dial tone call participants during a confer These 12 keys provide the 10 digits the 26 ence call alphabetic characters and special characters available in context sensitive applications Understanding the Display Battery Life Signal Strength spp c3123555 1212 05 00 This Phone s Number Information Area Soft Key Functions The screen will display labels for these keys to identify their context sensitive functions SoundStation2W User Guide 9 Wireless Technology SoundStation2W uses 2 4 GHz WDCT Worldwide Digital Cord less Telecommunications standard technology WDCT is a widely used wireless technology in North Amer ica It is a Digital Spread Spectrum protocol which is reliable secure and supports excellent voice quality and a wide range of dialing features Digital Spread Spectrum has been used by the military for many years because there is a low probability of signal intercep tion and interference Digital Spread Spectrum technology breaks the voice stream into small fragments and spreads them over a wi
39. or the Exit button gt If you enter an incorrect pass Passcode word you will be notified to try lt DEL again gt If you make an error press the lt DEL soft key to erase the error 3 You will be prompted to enter a new passcode Enter a new pass code and press the SAVE soft key You may press the CANCEL soft key or the Exit button if you choose not to save the passcode gt Record the passcode If the passcode is forgotten contact Polycom Support at www polycom com support and click on How to Contact Support and Service for your local support contact informa tion You can assign a location name such as Conference Room B and the telephone number associated with your SoundStation2W M By assigning a location name you will easily be able to return the phone to its home room location or determine the location of the matching base station Assigning a location name 1 Press the Menu button choose Admin Setup and press the M Select button enter passcode if LOCATION HAME required and press the ENTER soft THIS PHOHES key Choose Location using the Scrolling buttons and press the Select button SoundStation2W Administrator Guide 31 2 Choose Location Name using Scrolling buttons and press the LOCATION Select button Enter a location name using the dial pad This Conference name wi
40. rative Setup menu consists of the following options If desired you can set a passcode to access the administrative options on the SoundStation2W M There will not be any passcode required when you first use the phone Location 1 Location Name Enter a name for the SoundStation2WTV s location such as Conference Room This Phone Enter the SoundStation2W s telephone number Phone System Caller ID Turn Caller ID on or off if available Passcode Set a passcode if required Diagnostics View the sample level received by each microphone 2 Console Speaker Select acoustic test signals to drive through Test SoundStation2W s speakers 3 Restore Defaults Reset all custom settings and data entries Restores original default settings Software 1 Upgrade Soft Allows upgrade of SoundStation2W operational ware software to new releases SoundStation2W Administrator Guide 29 When you select Passcode from Admin Setup menu the screen will display whether or not a passcode is cur rently assigned Assign a passcode SETUP 1 Press the Menu button choose LOCATION Admin Setup using the Scrolling PHOHE SYSTEM buttons and press the Select but gt PASSCODE ton Choose Passcode using the Scrolling buttons and press the PASSCODE Select button 1 Press the ASSIGN soft key and enter Not Assigned a three digit password If you ASSIGN
41. rence button and enter the number you wish to call You may use the Redial or Direct Dial method SoundStation2W User Guide 17 Bridge Soft Key You may program the telephone number of your preferred conferencing bridge vendor into the SoundStation2W 50 that it is immediately number is configured available gt The SPEED DIAL soft key will not display when the bridge Programming the Bridge number 1 Press the Menu button choose SETTINGS Bridge Setup using the Scrolling THIS PHOHE buttons and press the Select but BRIDGE SETUP ton ADMIN SETUP 2 Choose Enter Phone Number and SAAGE SETIP press the Select button and then en PHONE HUMBER ter the bridge number using the dial EDIT SOFT KEY pad Enter any necessary prefix such as 9 and or 1 gt If you make a mistake entering the number use the lt DEL soft key to correct the error 3 Press the SAVE soft key or CANCEL soft key if you wish to cancel the procedure ENTER PHONE HUMBER Editing the Bridge soft key 1 Press the Menu button choose Bridge Setup using the Scrolling buttons and press the Select but SETTINGS ton THIS PHOHE 2 Choose EDIT soft key press the BRIDGE SETUP Select button and enter the new soft ADMIN SETUP key label using the dial pad The first six characters will display EDIT SOFT KEY gt If you make a mistake entering the soft key label use th
42. tation 2W This feature enables you to combine the convenience of a mobile phone with the acoustics of a con ference phone For example if you were in a call on your mobile telephone you could connect your mobile telephone to the SoundStation2W and use its speaker and microphones to continue your conver sation and include everyone in the room in the conversation In this mode the call is travelling over the mobile phone network The 2 4 GHz WDCT wireless link to the the basestation is not required Mobile Phone Mode provides unlimited flexibility to conference anywhere even in environments where there are no analog lines or telephony infrastructure gt Use the provided mobile phone connector cable to con nect your mobile phone to the SoundStation2WTV s mobile phone input output jack gt The connector and the mobile phone cable will plug into a gt Using your mobile phone you can place calls and take advan standard 2 5mm headset jack A headset adaptor may be necessary to adapt your mobile phone to this connector Adaptors are widely available at electronics stores and mobile phone outlets for universal hands free kits tage of the SoundStation2W s high quality speakers and micro phones SoundStation2W User Guide 11 Using SoundStation2W gt For best performance charge the console for a full charging cycle 4 hours for BASIC 8 hours for EX prior to first use Placing a Call
43. your SoundStation2W will blink red gt resume call press the RESUME soft key Call Mute When a call is muted you can hear the remote party but they cannot hear you gt To mute a call press the mute button The LEDs on the top of your SoundStation2WTM will glow red when your call is muted gt To release mute press the mute button again Call Timer Call progress on an active call is moni tored through a local call timer This is visible within the active call window on the display c63122555 1212 umi 05 00 Fa 1312755571212 1 05 00 105552555 2222 00 01 15 Fa 63122555 1212 peg 05 00 Fa 6312755571212 qme 05 00 15557 555 2222 00 01 15 Fa 1312755571212 Temi 05 00 Pull 63122 555 1212 sei 05 0 15551 555 2222 00 01 15 SoundStation2W User Guide 13 SoundStation2W stores the number Fal 03129555 1212 fn 05 00 that was last dialed This number can be recalled using the REDIAL soft key gt Press the REDIAL soft key The last number called will be displayed and gt dialed OR gt Press Ce key and then the REDIAL soft key The last number called will be displayed and dialed You can speed dial any entry in your Phone Book in either of these ways Speed Dial Number First 1 Enter the 1 or 2 digit Speed Dial gt For I digit numbers do number not hav
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