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Avid MediaDock Ultra320 Setup and User's Guide

1. If Partition Stripe Group Figure27 ADU2 Window Unmount Remove the MediaDock Ultra320 shuttle Insert the new MediaDock Ultra320 shuttle as explained in Installing a MediaDock Ultra320 Shuttle on page 48 Allow the MediaDock Ultra320 shuttle to spin up This typically takes less than 1 minute Click Scan Bus in the ADU2 window The utility scans the SCSI buses and redisplays the ADU2 window showing the new striped and unstriped MediaDock Ultra320 shuttles Click the new MediaDock Ultra320 shuttle icon Click Mount in the ADU2 window and quit the AVIDdrive Utility 2 application 59 Chapter4 Replacing Shuttle Packs Replacing a MediaDock Ultra320 Shuttle on a Mac OS X System 60 When a MediaDock Ultra320 is attached to a Mac OS X system you must turn off the Mac OS X system to replace a MediaDock Ultra320 shuttle in the MediaDock Ultra320 When you have three or four MediaDock Ultra320 shuttles in the MediaDock Ultra320 each with several partitions mounted on the desktop it can be difficult to associate the partitions to a specific MediaDock Ultra320 shuttle and its location in the MediaDock Ultra320 Before you replace a MediaDock Ultra320 shuttle use the identify feature in the Storage Manager software to match partitions to a specific MediaDock Ultra320 shuttles in the MediaDock Ultra320 To replace a MediaDock Ultra320 shuttle on Mac OS X
2. 106 Installing a MediaDock Ultra320 107 Tower Bezel Screws 1 2 0 ee 110 Status Panel Tabs 0 0000 eee eee 111 Replacing the Tower Bezel and Securing the MediaDock Ultra320 0 0 0 000s 112 Tower Kit Labels 22 0 aaa 113 Tables Table 1 Table 2 Table 3 Table 4 Table 5 Table 6 Table 7 Table 8 MediaDock Ultra320 Shuttle LED Functions 27 Status Panel Functions a 56 DIMENSIONS 12 0 2 20 02 eed dans ehe Bab hahhaa 93 Weight 2 2 hee ee 22 ee ana OS wala 94 Environmental Specifications 94 Electrical Specifications 0 0 0 0 ce eee 95 United States and Canada Power Cord Requirements 96 European Power Cord Requirements 97 12 Using This Guide This guide contains information about installing and using the Avid MediaDock Ultra320 enclosure drive shuttles and related software The MediaDock Ultra320 is available in both a rack mount version and a tower version Most of the configurations within this guide show the MediaDock Ultra320 chassis in a rack mount version Difference between the two versions are documented as appropriate Who Should Use This Guide This guide is designed for anyone who is installing or troubleshooting a MediaDock Ultra320 enclosure and MediaDock Ultra320 shuttles About This Guide This guide describes how to install configure and troubleshoot the M
3. 1 Make sure you have quit all user applications 2 Shut down the Mac OS X system as you normally would You do not need to turn off the MediaDock Ultra320 3 Remove the MediaDock Ultra320 shuttle and place the shuttle in a cool clean static free environment 4 Insert the new MediaDock Ultra320 shuttle as explained in Installing a MediaDock Ultra320 Shuttle on page 48 5 Allow the MediaDock Ultra320 shuttle to spin up This typically takes less than 1 minute If you have turned off the MediaDock Ultra320 turn on the MediaDock Ultra320 6 Reboot the Avid editing system The new MediaDock Ultra320 shuttle can be seen and used by the Mac OS X system Replacing a MediaDock Ultra320 Shuttle on a Windows NT System Replacing a MediaDock Ultra320 Shuttle on a Windows NT System The Windows NT operating system might not always detect or use a replacement MediaDock Ultra320 shuttle when the MediaDock Ultra320 is connected to a Windows NT system The replacement of a MediaDock Ultra320 shuttle can also be affected by the type of workgroup environment being used at your site To make sure the operating system can see the replacement MediaDock Ultra320 shuttle in the system 1 Make sure you have quit all user applications 2 Shut down the Windows NT system as you normally would You do not need to turn off the MediaDock Ultra320 3 Remove the MediaDock Ultra320 shuttle and place the shuttle in a cool clean static
4. 8 Local Users and Groups Performance Logs and Alerts Device Manager B Sg Storage Removable Storage Disk Defragmenter Disk Management r BG Services and Applications bisk0 LE rr Basic 8 48 GB 8 48 GB NTFS Online Healthy System Disk 1 Dynamic MTK Offline ki Convert to Basic Disk amp co ror CD ROM D No Media 4 Properties E Primary P Help If you move a drive from an existing system to a system that has never had a dynamic disk drive attached to it the system will take on the dynamic drive group information from the first system A problem occurs when you bring the drive back to the original system and the original system contains other dynamic drives The original system might see the shuttle as Offline which you then Reactivate see Offline on page 69 69 Chapter4 Replacing Shuttle Packs 70 Ifthe drive does not appear all Microsoft recommends attaching this drive to a third system where it will show up as Foreign Import it as a foreign drive into the third system Then bring it back to the first system and import it as foreign see Adding Shuttles while the System is Turned On on page 64 The drive will appear ready for use To avoid this scenario Avid recommends that you attached an unused drive to a system that has never had a dynamic drive and initialize the drive as a ready to use dynamic drive This make the system dynamic drive friendly
5. Appendix C Converting the MediaDock Ultra320 Rack Enclosure into a Tower Configuration provides the information you need to convert the MediaDock Ultra320 enclosure to a tower configuration Appendix D Regulatory and Safety Notices describes the regulatory and safety notices that apply to the MediaDock Ultra320 Finally a detailed Index helps you quickly locate specific topics Symbols and Conventions 14 Unless noted otherwise the material in this document applies to the Windows NT Windows 2000 Windows XP Mac OS 9 and Mac OS X operating systems When the text applies to a specific operating system it is marked as follows Windows or Windows only means the information applies to the Windows NT Windows 2000 and Windows XP operating system Macintosh or Macintosh only means the information applies to the Mac OS 9 and Mac OS X operating system Symbols and Conventions The majority of screen shots in this document were captured on the appropriate operating systems Where differences exist both Windows and Macintosh screen shots are shown Avid documentation uses the following symbols and conventions Symbol or Convention Meaning or Action A note provides important related information reminders recommendations and strong suggestions A A caution means that a specific action you take could cause harm to your computer or cause you to lose data A A warning describes an action that coul
6. Declared A2 1997 Class A EN55024 1998 EN61000 3 2 4 2 4 3 4 4 4 5 4 6 4 8 4 11 Manufacturer s Name Avid Technology Inc 1925 Andover Street Tewksbury MA 01876 USA European Contact Nearest Avid Sales and Service Office or Avid Technology International B V Sandyford Business Center Unit 3 Dublin 18 Ireland Type of Equipment Information Technology Equipment Application of Council 73 23 EEC 89 336 EEC Directives Product Name Base Model Numbers Product Options Year of Manufacture European Union Notice Products for the Windows NT Windows 2000 or Windows XP Operating System Media Composer Film Composer Avid Xpress Avid Xpress DV Avid Unity Avid Unity MediaManager Avid Unity TransferManager Avid DS NewsCutter NewsCutter XP NewsCutter DV Symphony MediaDrive MediaDock Ultra320 MediaRAID MediaNetwork MediaDock 2 MEDIArray MEDIArray II MEDIArray Drive MEDIArray II Drive LANserver LANserver EX PortServer Meridien I O box Avid Equinox Break Out Box Products for the Mac OS X Operating System Media Composer Film Composer Avid Xpress Avid Xpress DV Avid Unity Avid Unity MediaManager Avid Unity TransferManager MediaDrive MediaDock Ultra320 MediaRAID MediaNetwork MediaDock 2 MEDIArray MEDIArray Il MEDIArray Drive MEDIArray II Drive LANserver LANserver EX PortServer Meridien I O box Products for the UNIX Operating System AirPlay VideoSPACE None
7. Retry the action carefully following the instructions given for that task in this guide It is especially important to check each step of your workflow Check the release notes supplied with your Avid application for the latest information that might have become available after the hardcopy documentation was printed Check the documentation that came with your Avid application or your hardware for maintenance or hardware related issues Visit the online Knowledge Center at www avid com support Online services are available 24 hours per day 7 days per week Search this online Knowledge Center to find answers to view error messages to access troubleshooting tips to download updates and to read join online message board discussions For Technical Support please call 800 800 AVID 800 800 2843 For Broadcast On Air Sites and Call Letter Stations call 800 NEWSDNG 800 639 7364 Related Information Related Information The following documents provides useful information when using the Avid MediaDock Ultra320 and the MediaDock Ultra320 shuttles Storage Manager Setup and User s Guide This guide provides step by step instructions for diagnosing drive problems spinning down drive shuttles as well as other storage related functions AVIDdrive Utility 2 User s Guide This guide provides step by step instructions for partitioning erasing identifying and testing drives This utility also creates and remove
8. likle m SCSI ID 4 ll i SCSI ID 3 YA A F SCSI bus B SCSI ID 2 ine SCSI ID 2 saan scsi ID 1 _H HIL SCSIID 1 p SCSI ID 0 Be PE RE SCSI ID 0 Ba 7 7 a a Figure 2 Slot Allocation 24 System Components MediaDock Ultra320 Connectors You connect the MediaDock Ultra320 to the SCSI bus using 68 pin very high density cable interconnect VHDCI SCSI bus connectors see Figure 3 You can use either SCSI port when in a single SCSI port configuration The MediaDock Ultra320 automatically terminates the SCSI bus whether you are using a single or a dual bus configuration In a dual bus configuration one SCSI connector is used for each bus Separate SCSI controllers or SCSI channels must be used for each MediaDock Ultra320 SCSI bus MediaDock Ultra320 tower Power supply cooling modules MediaDock Ultra320 rack mount Power supply cooling modules 68 pin VHDCI 68 pin VHDCI Bus configuration module SCSI bus B SCSI bus A connector connector Bus configuration module 68 pin VHDCI SCSI bus A connector 68 pin VHDCI SCSI bus B connector Figure 3 Component Locations 25 Chapter 1 Overview MediaDock Ultra320 Shuttles The MediaDock Ultra320 uses only MediaDock Ultra320 shuttles Each MediaDock Ultra320 shuttle contains three LEDs that provide information about the MediaDock Ultra320 shuttle s a
9. Checking MediaDock Ultra320 Shuttles 73 Using Disk First Aid to Repair MediaDock Ultra320 Shuttles 73 Erasing MediaDock Ultra320 Shuttles pa sexx T6 Managing MediaDock Ultra320 Shuttles on Mac OS X ler re 76 Managing MediaDock Ultra320 Shuttles on a Windows 2000 or Windows XP System LEG a SRR RD ee RS OR KE Supported Windows File kaa AA AS 78 Creating Primary Partitions and Formatting Drives with a Windows 2000 or Windows XP Operating System 79 Creating a Disk Configuration Floppy Disk from a Windows NT System aeg NI Transferring Disk Drives or Stripe Sets from a Windows NT System to a Windows 2000 or Windows XP System 82 Importing the Disk Configuration into a Windows 2000 or MING AP SVEN susanne seen EA 83 Diagnose WANES ars 85 Chapter6 Troubleshooting essen rennen 89 Avid Editing System Can t Access the MediaDock Ultra320 Shuttles 90 Avid Editing System Recognizes Only Some Slots in the MediaDock Lilrag20 sii APP PP PAA 90 The Power Supply Cooling Module LED Is Amber and the MediaDock Ultra320 Alarm Is Sounding TET sa BY Avid Editing System Hangs When a MediaDock Ultra320 Shuttle Is PONG AT a toh SR ING EESTE TESTET CHEB AD KORTE PEN A Avid Editing System Doesn t Recognize the Newly installed MediaDock Ultra320 Shuttles 2 00 aaa cece 92 Appendix A 7 MediaDock Ultra320 Specifications 93 Dimensions and Weight i esd kA Mp
10. 86 Windows NT Systems If you are using the MediaDock Ultra320 enclosure on a Windows NT system there are two major software utilities available e Avid Disk Mounter is an Avid utility that allows you to move striped drives easily from one Avid Windows NT system to a second Avid Windows NT system For more information about Avid Disk Mounter see the Avid MediaDrive Utilities User s Guide e Avid StorEx is a general purpose hard drive exerciser program For more information about Avid StorEx see the setup guide that ships with your system There is also a disk checking feature in the Properties section of each drive For information about how to use this feature see the Microsoft Windows NT documentation Windows 2000 and Windows XP Systems If you are using the MediaDock Ultra320 enclosure on a Windows 2000 or Windows XP system one of the following hard drive exerciser programs is in the Utilities folder on your Avid editing system e StorEx See the setup guide that ships with Avid editing systems running Windows operating systems Storage Manager Use the Help linked to the application Avid provides the latest version of Storage Manager on the Avid Knowledge Center If you do not have Storage Manager or want to check for a newer version the utility is available for downloading on the Knowledge Center Avid editing applications install the Storage Manager software with application There is also a disk checki
11. All 2003 1 Products for the Windows NT Windows 2000 or Windows XP Operating System products were tested in a typical Media Composer Film Composer Avid Xpress Avid Xpress DV Avid Unity Avid Unity MediaManager Avid Unity TransferManager Avid DS NewsCutter NewsCutter XP NewsCutter DV Symphony MediaDrive MediaDock LVD MediaRAID MediaNetwork MediaDock 2 MEDIArray MEDIArray Il MEDIArray Drive MEDIArray II Drive LANserver LANserver EX PortServer Meridien I O box or Avid Equinox Break Out Box configuration 117 AppendixD Regulatory and Safety Notices 2 Products for the Mac OS X Operating System products were tested in a typical Media Composer Film Composer Avid Xpress Avid Xpress DV Avid Unity Avid Unity MediaManager Avid Unity TransferManager MediaDrive MediaDock Ultra320 MediaRAID MediaNetwork MediaDock 2 MEDIArray MEDIArray Il MEDIArray Drive MEDIArray II Drive LANserver LANserver EX PortServer or Meridien T O box configuration 3 Products for the UNIX Operating System products were tested in an AirPlay or VideoSPACE configuration I the undersigned hereby declare that the equipment specified above conforms to the above Directives and Standards George R Smith Director of Hardware Engineering Australia and New Zealand EMC Regulations N1709 John Kells Australian Operations Manager Avid Technology Australia Unit B 5 Skyline Place French Fores
12. Checking volume info Checking for locked volume name Rechecking catalog file Disk First Aid The volume Avid A appears to be OK gt instructions Figure 38 Disk First Aid Main Window Functions 74 Managing MediaDock Ultra320 Shuttles on Mac OS 9 Systems 3 Select the drive you want to verify and repair by clicking the Drive icon in the Drive Selection panel A message box opens if you are checking a drive with open files or a shared drive see Figure 39 You can only verify these drives while they are in use Click OK to close the message box Some of the volumes you selected can t be repaired You cannot repair the startup disk the Disk First Aid disk a write protected disk a disk with open files or any disk when File Sharing is active You may still verify these disks Figure 39 Disk First Aid Message Box 4 Verify and repair the selected drive by clicking Repair Disk First Aid scans the directory structures reports any problems repairs the selected drive if possible and reports the results see Figure 40 Disk First Aid Select volumes to verify Number of volumes selected 1 ET a a Disk Tools MacOS 7 5 Avid Avid A Avid B Internal Floppy Drive SCSI ID O Bus O a Avid Rev 1 6 1 Slot 7 Id Avid Rev 1 6 1 Slot 7 Id Startup Disk Review instructions and results Checking disk Avid Checking disk volume C
13. F 40 C e Reduced Airflow Do not compromise the amount of airflow required for safe operation of the equipment e Mechanical Loading Avoid a hazardous condition due to an uneven mechanical loading e Circuit Overloading Consider connecting the equipment to the supply circuit and the effect that overloading of circuits might have on overcurrent protection and supply wiring Use appropriate equipment nameplate ratings e Reliable Earthing Maintain reliable earthing of rack mount equipment Give particular attention to supply connections other than direct connections to the branch circuit for example the use of power strips Checking the Contents of the Rack Mount Kit Checking the Contents of the Rack Mount Kit Unpack the rack mount kit and check the contents the kit should contain Six sections of rails see Figure 43 Two MediaDock Ultra320 rails Four extender rails two short and two long Assorted screws and other mounting hardware For racks 27 inches to 30 inches For racks 24 inches to 27 inches Zz bi Rails Rack nut clip Figure 43 Rack Mount Kit Contents Installing the MediaDock Ultra320 in a Rack The MediaDock Ultra320 is designed for 19 inch 483 mm rack enclosures and requires two EIA rack units 2U or 3 inches 76 2 mm of rack space The MediaDock Ultra320 provides rack nuts for those rack enclosures that do not have threaded holes Rack nut clips position the rack
14. LED e MediaDock Ultra320 faults Fault LED e SCSI bus configuration single or dual bus Configuration LED Access hole for rack mounting Not used Power LED ee Fault LED Configuration LED Figure 1 Status Panel For more information about the status panel see Understanding the Status Panel on page 56 Additional LEDs are located on the rear of the enclosure see Rear Panel LEDs on page 44 23 Chapter 1 Overview MediaDock Ultra320 Slots The MediaDock Ultra320 has 12 slots for MediaDock Ultra320 shuttles see Figure 2 If you are using the MediaDock Ultra320 in a single bus configuration all 12 slots are on SCSI bus A If you are using the MediaDock Ultra320 in a dual bus configuration the top six slots are on SCSI bus A and the bottom six slots are on SCSI bus B Figure 3 identifies the SCSI bus A and B connectors on the rear of the MediaDock Ultra320 enclosure Single bus configuration Dual bus configuration SCSI 13 ine SCSI ID 5 A SCSI ID 12 i N SCSI ID 4 p ali SCSI ID 11 UG l SCSI ID 3 SOO AL AG SCSI bus A SCSI ID 10 IE SCSI ID 2 o SCSI ID 9 a ll SCSI ID 1 rel SCSI ID 8 BEJE SCSI busA scsi ipo SCSI ID 5 AAR SCSI ID 5 SCSI ID 4
15. LEDs Thumbscrew Power supply 1 Ac power connector Power switch Power supply 2 Figure 6 Power Supply Location Each power supply includes three enclosed fans Figure 7 shows the location of the fan vents in the power supplies 28 Audible Alarm System Components If a temperature failure is detected the Fault LED will light amber A temperature failure could be an indication that a fan has failed You must replace the power supply that includes the failed fan To remove a power supply see Removing and Installing Power Supply Cooling Modules on page 37 Ventilation holes for the three fans in each power supply Figure 7 Fan Location The MediaDock Ultra320 sounds an alarm when any one of the following conditions occurs A fan fails e A power supply fails The internally monitored temperature threshold is exceeded e A drive fault is detected When the alarm sounds there is a mute button on the back of the MediaDock Ultra320 used to turn the alarm off The location of the Alarm Mute button is shown with the Rear Panel LEDs on page 44 29 Chapter 1 Overview 30 Chapter 2 Preparing the MediaDock Ultra320 for Installation The following sections describe how to configure the MediaDock Ultra320 enclosure for a single or dual SCSI bus Also included are instructions for removing and installing the power supply cooling modules This chapter contains the following sections e
16. Mac OS X Systems Chapter 5 Preparing Your Drives e Managing MediaDock Ultra320 Shuttles on a Windows 2000 or Windows XP System Striping e Diagnostic Utilities Managing MediaDock Ultra320 Shuttles on Mac OS 9 Systems 12 If you are using a Mac OS 9 operating system install the latest version of the ADU2 software The ADU2 software that came with your MediaDock Ultra320 shuttle might not be the latest version See the Avid Knowledge Center for any updates The ADU2 software is the utility that Avid provides for formatting and striping MediaDock Ultra320 shuttles on Mac OS 9 systems For installation instructions and procedures see the AVIDdrive Utility 2 User s Guide MediaDock Ultra320 shuttles are compatible with the following Avid utilities e AVIDdrive Utility Release 2 2 and later e Avid StorEx Release 1 5 and later e AVIDdrive Utility Extension Release 2 2 and later To keep your MediaDock Ultra320 shuttles in peak operating condition in a Mac OS 9 system perform maintenance operations and checks on a regular basis including e Checking MediaDock Ultra320 Shuttles e Using Disk First Aid to Repair MediaDock Ultra320 Shuttles e Erasing MediaDock Ultra320 Shuttles Managing MediaDock Ultra320 Shuttles on Mac OS 9 Systems Checking MediaDock Ultra320 Shuttles Many drive problems are not hardware related but are problems with the file system written on the drive The file system consists of data structures that
17. Preparing for Installation e Using the Grounding Wrist Strap e Configuring the SCSI Bus Configuration Module e Removing and Installing Power Supply Cooling Modules Preparing for Installation Before you begin to install the MediaDock Ultra320 do the following e Decide where you are going to place the MediaDock Ultra320 e Unpack the MediaDock Ultra320 and each MediaDock Ultra320 shuttle or drive filler e Use a grounding wrist strap if available to change the bus configuration and to remove or install a power supply cooling module e Locate a grounded surge protected ac outlet Chapter2 Preparing the MediaDock Ultra320 for Installation Have a Phillips screwdriver available for configuring the SCSI bus and for removing or installing the power supply the tower kit or the rack kit Ifyou plan on using a dual bus configuration see Configuring the SCSI Bus Configuration Module on page 34 If you are removing or installing a power supply see Removing and Installing Power Supply Cooling Modules on page 37 For information about installing a MediaDock Ultra320 in a rack mount configuration see Appendix B For information about installing a MediaDock Ultra320 in a tower configuration see Appendix C After you have finished preparing the MediaDock Ultra320 enclosure and set it up as either a tower or rack mount configuration see Installing a MediaDock Ultra320 Shuttle on page 48 Selecting a
18. a0 add ew u aed 93 Environmental Specifications 2 02005 gad meg D4 Electrical Specifications lt lt 2 522 40e5s4 004b42450 26058545 95 Appendix B Appendix C Appendix D Power Cord Specifications cs 2224 GARA 00a iniri tti 848454 95 CEE 22 Power Cord Requirements a 95 United States and Canada Power Cord Requirements 96 European Countries Power Cord Requirements 97 Rack Mounting the MediaDock Ultra320 Enclosure 99 Equipment Environmental and Safety Guidelines 100 Checking the Contents of the Rack Mount Kit 101 Installing the MediaDock Ultra320 ina Rack 101 Installing the Support Rails seen 102 Attaching the Rack Nuts to the Rack 103 Securing the MediaDock Ultra320 ina Rack 106 Converting the MediaDock Ultra320 Rack Enclosure into a Tower Configuration 02 c eee eee 109 Checking the Contents of the Tower Kit 4 109 Installing the MediaDock Ultra320 Tower Kit 110 Attaching the MediaDock Ultra320 Labels to the Front Bezel 113 Regulatory and Safety Notices 115 FOG NOICE 2 20a he AALAGA REPA ARA AA REG 115 Canadan CESOS paka aa KA NAA NGA SAMA Lakad KNA 116 European Union Realtek ler 116 Australia and New Zealand EMC Regulations 118 Taiwan EMC Regulati
19. and prepares it for use with other dynamic drives This only needs to be done once Chapter 5 Preparing Your Drives Your MediaDock Ultra320 shuttles need to be partitioned and formatted before you can use them Partitioning allows you to divide a drive into more than one section if needed and formatting places a file system on each partition When using the MediaDock Ultra320 shuttles on a Windows operating system use the Disk Administrator application provided by the operating system to format and stripe the MediaDock Ultra320 shuttle For mounting and unmounting striped sets on a Windows NT operating system use the Avid Disk Mounter utility The Windows 2000 and Windows XP operating systems do not need to use this utility For complete and up to date instructions on using the features available in the Windows operating system see your Microsoft operating system documentation To format the MediaDock Ultra320 shuttle on a Macintosh system see Managing MediaDock Ultra320 Shuttles on Mac OS 9 Systems on page 72 or Managing MediaDock Ultra320 Shuttles on Mac OS X Systems on page 76 When using the MediaDock Ultra320 shuttles on a Macintosh operating system use the ADU2 software Mac OS 9 or ATTO ExpressStripe Mac OS X to format and stripe the MediaDock Ultra320 shuttle This chapter contains the following sections e Managing MediaDock Ultra320 Shuttles on Mac OS 9 Systems e Managing MediaDock Ultra320 Shuttles on
20. enclosure To secure the MediaDock Ultra320 into the rack 1 From the front of the rack position the MediaDock Ultra320 in the set of support rails see Figure 49 Slide the MediaDock Ultra320 in until the MediaDock Ultra320 is flush against the front mounting rails ba Front mounting rail Screws 00000000000 200 00000000000000 SVCSCSC SSS 9858 89585555558 585888 Status panel Figure 49 Installing a MediaDock Ultra320 2 Align the holes in the MediaDock Ultra320 with the holes in the front mounting rail From the front of the rack enclosure insert the screws through the MediaDock Ultra320 and front mounting rail and tighten 107 Appendix B Rack Mounting the MediaDock Ultra320 Enclosure 108 Appendix C Converting the MediaDock Ultra320 Rack Enclosure into a Tower Configuration This appendix provides the information you need to install the MediaDock Ultra320 into the tower enclosure Avid recommends that you install the MediaDock Ultra320 in the tower shell before you install any MediaDock Ultra320 shuttles When the shuttles are installed the MediaDock Ultra320 is very heavy and awkward to work with This appendix contains the following sections e Checking the Contents of the Tower Kit e Installing the MediaDock Ultra320 Tower Kit e Attaching the MediaDock Ultra320 Labels to the Front Bezel Checking the Contents of the Tower Kit Unpack the tower kit which ships in one piece The two floo
21. hold critical information about the files stored on your drive All these data structures allow your drive to be recognized as a Macintosh volume File system errors tend to grow over time You should fix then as soon as possible after discovery File system errors are generally caused by system crashes improper system shutdowns and power failures They should not be interpreted as a precursor to a mechanical drive failure Media Composer Release 8 1 and Later If you are using Media Composer Release 8 1 and later use the DiskWarrior application to maintain the file system and its data structures Avid recommends periodic use of this utility on any MediaDock Ultra320 shuttle and other standalone drives as well as your editing system s internal drive to ensure a healthy file system Avid ships the DiskWarrior application and a CD ROM that contains a pdf manual that explains how to use DiskWarrior DiskWarrior is not explained in this guide The Disk First Aid utility supplied by Apple can be used for directory problems on Media Composer Release 8 1 systems and later Avid does not support the use of Norton Disk Doctor on any Macintosh system running Media Composer Release 8 0 and later Using Disk First Aid to Repair MediaDock Ultra320 Shuttles Disk First Aid is a drive directory structure repair tool supplied by Apple with each system This tool can find and repair many basic directory structure problems to help keep your driv
22. inside of the MediaDock Ultra320 49 Chapter3 Configuring the MediaDock Ultra320 4 Gently but firmly close the handle If the MediaDock Ultra320 chassis is powered up and you insert a MediaDock Ultra320 shuttle or drive filler the shuttle will spin up as soon as it is fully latched into the MediaDock Ultra320 chassis Connecting the MediaDock Ultra320 Power Cord This section describes how to connect the power cord to the MediaDock Ultra320 To connect power to the MediaDock Ultra320 connect the power supplies to ac outlets 1 Attach one end of the power cord to power supply 1 2 Plug the other end of the power cord into a surge protected outlet see Figure 23 3 Repeat step 1 and step 2 for power supply 2 Power supply 1 AC power connector AC power connector Power supply 2 Figure 23 Connecting the MediaDock Ultra320 Power Cord After you have plugged the power supplies into the ac outlets turn on power supply 1 and then power supply 2 After you turn on the MediaDock Ultra320 you can turn on your Avid editing system 50 Canceling the Windows 2000 or Windows XP Found New Hardware Wizard Canceling the Windows 2000 or Windows XP Found New Hardware Wizard When you turn on your Windows 2000 or Windows XP Avid editing system for the first time the operating system detects the MediaDock Ultra320 and displays the Found New Hardware Wizard You need to disable the Hardware Wizard for this device Once disab
23. mode 56 Replacing a MediaDock Ultra320 Shuttle on a Mac OS 9 System Replacing a MediaDock Ultra320 Shuttle on a Mac OS 9 System When a MediaDock Ultra320 is attached to a Mac OS 9 system you can replace a MediaDock Ultra320 shuttle while the MediaDock Ultra320 is running For Mac OS X systems see Replacing a MediaDock Ultra320 Shuttle on a Mac OS X System on page 60 A Before you change any MediaDock Ultra320 shuttle on a Mac OS 9 system use the AVIDdrive Utility 2 ADU2 software to unmount and spin down the MediaDock Ultra320 shuttle from the desktop When you have three or four MediaDock Ultra320 shuttles in the MediaDock Ultra320 each with several partitions mounted on the desktop it can be difficult to associate the partitions to a specific MediaDock Ultra320 shuttle and its location in the MediaDock Ultra320 Before you replace a MediaDock Ultra320 shuttle use the identify feature in the ADU2 software Mac OS 9 or Storage Manager software to match partitions to a specific MediaDock Ultra320 shuttle in the MediaDock Ultra320 57 Chapter4 Replacing Shuttle Packs To replace a MediaDock Ultra320 shuttle on Mac OS 9 1 Double click the ADU2 icon The ADU2 window opens showing the state of the application when it was used last see Figure 25 FF ADU2 B Avid Striped Unstriped Raw Partitions Location Capacil a Media B 4GB SCSI ID 5 4 Statins basunted Mount Media C
24. nuts at the holes of the rack and are used to secure the rack components in place A To ensure the stability of the rack enclosure start from the bottom when you install the rack components in the rack enclosure 101 Appendix B Rack Mounting the MediaDock Ultra320 Enclosure Installing the Support Rails The rack mount MediaDock Ultra320 can be installed in either an NEMA or FIA rack To install the MediaDock Ultra320 rack mount rails 1 Determine the rack depth 24 inches to 27 inches or 27 inches to 30 inches 2 Locate the correct set of support rails in the rail kit that allow you to create two rails 24 inches to 27 inches or two rails 27 inches to 30 inches Figure 43 shows the rails 3 Make two complete support rails by connecting the rails using four pan head screws as shown in Figure 44 Tighten the adjustment screws just enough so you can adjust the rails to the proper rack size Adjustment screws Figure 44 Connecting Rails 102 Installing the MediaDock Ultra320 in a Rack Attaching the Rack Nuts to the Rack Install the rack nuts where the MediaDock Ultra320 front panel will secure to the rack enclosure To attach the rack nuts to the rack enclosure 1 Select the lowest position in the rack where you can mount the MediaDock Ultra320 Position the support rails so the bottom of each rail is at the baseline of a U alignment position see Figure 45 Rack mounting rail hole spacing 13 4in 3U 1
25. or Windows operating system and solutions to these problems Avid Editing System Can t Access the MediaDock Ultra320 Shuttles Avid Editing System Recognizes Only Some Slots in the MediaDock Ultra320 Enclosure The Power Supply Cooling Module LED Is Amber and the MediaDock Ultra320 Alarm Is Sounding Avid Editing System Hangs When a MediaDock Ultra320 Shuttle Is Removed Avid Editing System Doesn t Recognize the Newly Installed MediaDock Ultra320 Shuttles Whenever a hardware fault occurs an audible alarm sounds You can use the fault LED indicators to point to the problem locations Chapter 6 Troubleshooting Avid Editing System Can t Access the MediaDock Ultra320 Shuttles If your Avid editing system does not access the MediaDock Ultra320 shuttles do the following e Look for lit fault LEDs on the front of the MediaDock Ultra320 shuttles e Verify that the SCSI cable you are using is properly fastened on both ends e Check the cable for bent pins e Check for possible SCSI bus connection problem Remove and reinstall the dual bus module see Configuring the SCSI Bus Configuration Module on page 34 e On Windows 2000 and Windows XP systems see Adding Shuttles while the System is Turned On on page 64 For SCSI ID slot location for a single bus configuration and a dual bus configuration see MediaDock Ultra320 Slots on page 24 Avid Editing System Recognizes Only Some Slots in the MediaDock Ultra320
26. see Figure 22 When you close the handle with the MediaDock Ultra320 shuttle partially in the MediaDock Ultra320 the lever catches the side of the enclosure and gently connects the MediaDock Ultra320 shuttle to the MediaDock Ultra320 backplane A MediaDock Ultra320 shuttle Purple button A Installing a MediaDock Ultra320 Shuttle You must completely install or completely remove one MediaDock Ultra320 shuttle at a time If you attempt to remove a second adjacent MediaDock Ultra320 shuttle when the first MediaDock Ultra320 shuttle handle is open the shuttles will hit and could damage either shuttle Drive fillers are inserted and removed the same way as drive shuttles The difference is the drive fillers are shorter have a black button and do not include a drive MediaDock Ultra320 Populated with drive shuttles or drive fillers Figure 22 Installing a MediaDock Ultra320 shuttle or Drive Filler To ensure proper cooling you must use a drive filler in any slot that does not contain a MediaDock Ultra320 shuttle Do not operate the MediaDock Ultra320 with an open slot To install a MediaDock Ultra320 shuttle or drive filler 1 Carefully align the MediaDock Ultra320 shuttle or drive filler in front of an empty slot 2 Pull the handle outward to the open position 3 Insert the MediaDock Ultra320 shuttle or drive filler into the slot and gently push until you feel a slight resistance and the lever contacts the
27. status LEDs are on the top see Figure 52 Slide the MediaDock Ultra320 into the tower shell until it is flush against the front of the enclosure Four tower bezel screws Figure 52 Replacing the Tower Bezel and Securing the MediaDock Ultra320 5 Insert the screws through the front bezel of the MediaDock Ultra320 into the holes in the tower shell and tighten 112 Attaching the MediaDock Ultra320 Labels to the Front Bezel Attaching the MediaDock Ultra320 Labels to the Front Bezel Attach the MediaDock Ultra320 labels included with the tower kit to the top and bottom of the front bezel To attach the labels 1 Locate the MediaDock Ultra320 labels included in the kit 2 Remove the backing from the adhesive label that has the Avid logo 3 Carefully adhere the label to the top of the front bezel so that the Avid logo is to the left and the LEDs in the front bezel protruded through the holes in the label LED holes LEDs bog 009 0 OF 009 009 009 Figure 53 Tower Kit Labels 4 Remove the backing from the other adhesive label The other label is a blank label 5 Carefully adhere the second label to the bottom of front bezel so that the bottom front bezel screws are covered 113 Appendix C Converting the MediaDock Ultra320 Rack Enclosure into a Tower Configuration 114 FCC Notice Appendix D Regulatory and Safety Notices This device complies with Pa
28. supported operating system You can also remove and replace a power supply while the system is running see Removing and Installing Power Supply Cooling Modules on page 37 This chapter contains the following sections e Understanding the Status Panel e Replacing a MediaDock Ultra320 Shuttle on a Mac OS 9 System e Replacing a MediaDock Ultra320 Shuttle on a Mac OS X System e Replacing a MediaDock Ultra320 Shuttle on a Windows NT System e Replacing a MediaDock Ultra320 Shuttle on a Windows 2000 or Windows XP System Chapter4 Replacing Shuttle Packs Understanding the Status Panel Before you use the MediaDock Ultra320 you should understand the status panel and how to use it see Figure 24 The status panel includes three status LEDs Power LED SER es Not used Fault LED Configuration LED Figure 24 Status Panel The status LEDs allow you to monitor the MediaDock Ultra320 while it is operating See Table 2 for the functions of the LEDs Table 2 Status Panel Functions Status Panel Icon Function Power This LED is On when power is applied to the MediaDock Ultra320 This LED is Off when no power is applied to the MediaDock Ultra320 Fault This LED is On when a system malfunction has occurred The malfunction could be with the temperature the power supply or a drive fault Dual Bus This LED is On when the MediaDock Ultra320 is in dual bus mode The LED is Off when the MediaDock Ultra320 is in single bus
29. that the section has been selected You might not have the same partitions and disk configuration shown in the following procedure However examples in the procedure will help you understand the Computer Management window in the Windows 2000 and Windows XP operating systems To create a primary partition and format a drive 1 Start your system and log in to an account with administrative privileges 2 Right click the My Computer icon and select Manage The Computer Management window opens Help icon Text pane Computer Management Action view gt Elm IO Healthy System 2 00 GB Healthy Page 7 53 GB Disk Management KG Disk Defragmenter c Logical Dri Disk Management ED Removable rage Basi Fol der f Services and Applications Ni KS an Healthy System Healthy Page File pe rine Mine N EhNN Physical disk selection Disk 1 3 Click the Disk Management folder For more information on the Computer Management window click the Help icon in the toolbar ofthe Computer Management window 79 Chapter5 Preparing Your Drives 80 Place the pointer over Disk 1 right click and select Create partition 4 Designate the disk as a Basic disk before you partition it unless you are going to stripe it with another drive To designate a disk as Basic a Place the pointer over the physical disk selection b Right click and select Basic Disk w The Crea
30. to an account with administrative privileges 2 Right click the My Computer icon and select Manage The Computer Management window opens Maximize button O Computer Management action vor Ela IE Tree Healthy System 2 00 GB Computer Management Local Hodiy P pips F lealthy Page 2 E i System Tools JE Event Viewer Qi System Information 8 Performance Logs and Alerts Disk i Shared Folders Management R stews ool ange folder _ I Disk Defragmenter EE I Logical Drives Healthy System Healthy Page File 38 16 GB Unallocated 3 Click the Disk Management folder If the size of the window is small you might want to click the Maximize button in the upper right corner of the window For more information 4 Insert the disk configuration floppy disk into the floppy drive see Creating a Disk Configuration Floppy 5 Select Action gt Restore Basic Disk Configuration Disk from a A Windows NT Syston The Restore Disk Configuration dialog box opens on page 81 83 Chapter 5 Preparing Your Drives Striping 84 6 Select the disk number that is associated with the floppy drive and then click Yes 7 A Confirm dialog box opens stating that a reboot is required after the operation 8 Click Yes 9 Remove the floppy disk prior to rebooting the system For more disk drive information see Managing MediaDock Ultra320 Shuttles on a Wi
31. z adi ISOS AI ISOS 7 GI ISIS S QI ISIS 0 di ISIS I GI ISIS 2 Al ISOS AI ISOS 7 GI ISOS s QI ISOS Il SCSI bus B SCSI bus A Figure 14 Rack Mount Position 43 Chapter3 Configuring the MediaDock Ultra320 Rear Panel LEDs The rear panel contains LEDs and an Alarm Mute button To stop the audible signal caused by a fault in the system press the Alarm Mute button Figure 15 shows the rear panel LEDs Pressing the Alarm Mute button does not clear the actual fault This switch has no function and might not be installed on some enclosures Power LED Fault LED Alarm Mute button Power supply 1 power LED Power supply 2 power LED Power supply 2 fault LED Power supply 1 fault LED SCSI bus fault LED Active SCSI bus LEDs Figure 15 Rear Panel LEDs and Alarm Mute Button 44 Termination and Cables for the MediaDock Ultra320 Termination and Cables for the MediaDock Ultra320 This section describes the cables available through Avid for your MediaDock Ultra320 The MediaDock Ultra320 is self terminated for both single and dual bus configurations and does not need to be terminated externally Use only Avid Ultra320 compatible cables with your MediaDock Ultra320 Each cable is specifically designed for systems that run real time applications on an Ultra320 SCSI bus The cable le
32. 3 4 in 13 4 in 1U EIA rack unit a r Figure 45 O Rack mounting rail 5 8 ind 5 8 inf 1 2 in 5 8 ind 5 8 inf 1 2 in 5 8 inf 5 8 inf 1 2 in 5 8 inf MediaDock Ultra320 Baseline of MediaDock Ultra320 is at 5 8 int U alignment position between two 1 2 inch holes 1 2 in 00 000000000 O Positioning the MediaDock Ultra320 103 Appendix B Rack Mounting the MediaDock Ultra320 Enclosure 2 From the inside of the enclosure rail slide the rack nut clip over the hole you want to use see Figure 46 If your rack enclosure has threaded holes continue with step 4 3 Attach a rack nut clip for each front and rear hole in the support rails Each support rail needs 3 rack nut clips for the front mounting rail and 2 rack nut clips for the rear mounting rail Rack nut clip slid over hole Rack enclosure 7 mounting rail Figure 46 Attaching Rack Nuts onto the Rack Enclosure 4 Place one support rail over the front mounting rail The rail ends should be outside the mounting rails 5 Locate two pan head screws in the rail kit 104 Installing the MediaDock Ultra320 in a Rack 6 Loosely attach the front of the support rail to the front mounting rail with the two pan head screws in the top and the bottom holes see Figure 47 Rear mounting rail Front mounting rail __ S59 95959898 9858 5955858858888 s Screws 2 Support rail a N N Pr 58
33. 46B LUN 0 0 Tutorial Only 4GB Unmount Move To Raw Partition Stripe Group Figure 25 ADU2 Window 2 To find the drive partition names click the Striped and UnStriped tabs at the top of the window see Figure 25 The window changes to display the name of each partition on the drive as shown on the desktop 3 When you find the drive you want to replace click the Drive icon to select the drive and all its partitions 4 Select Option gt Identify The Identify window opens see Figure 26 Identify B Identifying Selected Devices The selected devices have their activity LEDs blinking Click stop to stop identifying Figure 26 Identify Window 58 3 Replacing a MediaDock Ultra320 Shuttle on a Mac OS 9 System Look for the flashing activity light on the front of the MediaDock Ultra320 shuttles The shuttle or shuttles with the flashing lights are the ones you need to remove Note the location of the shuttles In the Identify window click Stop to end the Identify process Click Unmount in the ADU2 window see Figure 27 All the partitions on the unstriped drive group or the striped group are removed from the desktop The Status message in the Capacity column changes from Mounted to Unmounted o ADU2 B Avid Striped Unstriped Raw L Partitions Location Capacity a Media B 46B SCSI ID 5 4 Tutorial Only 46B Media D 16B
34. 5585858 858858 858558588858 58888 Figure 47 Attaching the MediaDock Ultra320 Rails to the Front Mounting Rails 105 Appendix B Rack Mounting the MediaDock Ultra320 Enclosure 7 Locate two pan head screws in the rail kit 8 Loosely attach the rear of the support rail to the rear mounting rail with the two pan head screws in the top and the bottom holes see Figure 48 Rear mounting rail Adjustment screws Screws Po Support rail 0000000 2000000000000000000000 TEEN KANA KA gggg4gggggs Figure 48 Attaching the MediaDock Ultra320 Rails to the Rack Back Mounting Rails 9 Tighten the screws for each MediaDock Ultra320 support rail at the front mounting rail and the rear mounting rail 10 Tighten the adjustment screws of the support rail 11 Repeat steps 4 through 10 for the second support rail Securing the MediaDock Ultra320 in a Rack 106 The MediaDock Ultra320 is secured in the support rails and rack with two rackmount screws If your rack has threaded holes you might have your own rack screws If your rack does not have threaded holes install the rack nuts included with the MediaDock Ultra320 see Attaching the Rack Nuts to the Rack on page 103 Make sure you have installed the rack mount MediaDock Ultra320 support rails see Installing the Support Rails on page 102 Installing the MediaDock Ultra320 in a Rack A You should have someone helping you to lift the MediaDock Ultra320
35. 69 6 223 211 6 239 815 6 249 280 6 269 195 6 301 105 6 317 158 6 317 515 6 327 253 6 330 369 6 351 557 6 353 862 6 357 047 6 392 710 6 404 435 6 407 775 6 417 891 6 426 778 D396 853 D398 912 Additional U S and foreign patents pending No part of this document may be reproduced or transmitted in any form or by any means electronic or mechanical including photocopying and recording for any purpose without the express written permission of Avid Technology Inc Copyright 2003 Avid Technology Inc and its licensors All rights reserved The following disclaimer is required by Apple Computer Inc APPLE COMPUTER INC MAKES NO WARRANTIES WHATSOEVER EITHER EXPRESS OR IMPLIED REGARDING THIS PRODUCT INCLUDING WARRANTIES WITH RESPECT TO ITS MERCHANTABILITY OR ITS FITNESS FOR ANY PARTICULAR PURPOSE THE EXCLUSION OF IMPLIED WARRANTIES IS NOT PERMITTED BY SOME STATES THE ABOVE EXCLUSION MAY NOT APPLY TO YOU THIS WARRANTY PROVIDES YOU WITH SPECIFIC LEGAL RIGHTS THERE MAY BE OTHER RIGHTS THAT YOU MAY HAVE WHICH VARY FROM STATE TO STATE The following disclaimer is required by Sam Leffler and Silicon Graphics Inc for the use of their TIFF library Copyright 1988 1997 Sam Leffler Copyright 1991 1997 Silicon Graphics Inc Permission to use copy modify distribute and sell this software i e the TIFF library and its documentation for any purpose is hereby granted without fee provided that i the above copyright no
36. 8 Cord Type SIT SVT a NA European Power Cord Requirements Size of Conductors Maximum Current in Cord Rating of Unit 3 x 1 00 mm 10 A NA NA Not applicable 97 Appendix A MediaDock Ultra320 Specifications 98 Appendix B Rack Mounting the MediaDock Ultra320 Enclosure This appendix provides the information you need to rack mount the MediaDock Ultra320 in either a National Electrical Manufacturers Association NEMA or Electronics Industries Association EIA rack Avid recommends that you mount your MediaDock Ultra320 in a rack before you install any MediaDock Ultra320 shuttles When the shuttles are installed the MediaDock Ultra320 is very heavy and awkward to work with This appendix contains the following sections e Equipment Environmental and Safety Guidelines e Checking the Contents of the Rack Mount Kit e Installing the MediaDock Ultra320 in a Rack Appendix B Rack Mounting the MediaDock Ultra320 Enclosure Equipment Environmental and Safety Guidelines 100 When you install the MediaDock Ultra320 in a rack you must take the following precautions Elevated Operating Ambient Temperature When the MediaDock Ultra320 is installed in a closed or multiunit rack assembly the operating ambient temperature of the rack environment might be greater than the room ambient temperature Therefore consider installing the equipment compatible with the manufacturer s maximum ambient temperature of 104
37. 82 The MediaDock Ultra320 ships as a 19 inch rack mountable chassis a tower option is available The MediaDock Ultra320 contains e Twelve slots that support Low Voltage Differential LVD Ultra technology Wide bus data transfers over a 16 bit bus up to 320 megabytes per second MB s depending on the host bus adapter One MediaDock Ultra320 shuttle per slot containing a single 1 0 inch high hard disk in a 3 5 inch form factor e A configurable SCSI bus that allows A single bus with 12 slots Dual buses with six slots each Intelligent MediaDock Ultra320 shuttle insertion sensing e An LED status panel to monitor MediaDock Ultra320 functions e Dual power supplies e Temperature sensor and audible alarm Three variable speed fans in each power supply fan speed is regulated by the temperature sensors System Requirements Robust MediaDock Ultra320 shuttles with a lever for inserting or removing the shuttle from the MediaDock Ultra320 Internal automatic single bus and dual bus termination System Requirements To use a MediaDock Ultra320 you need the following hardware and software One of the following hardware platforms and operating software releases A supported Power Macintosh system running Mac OS 9 0 or later A supported personal computer PC that runs the Windows NT operating system with Service Pack 3 or later A supported PC that runs the Windows 2000 operating system with Service Pack 2 o
38. Avid MediaDock Ultra320 Setup and User s Guide Av d make manage move media VI o Copyright and Disclaimer Product specifications are subject to change without notice and do not represent a commitment on the part of Avid Technology Inc The software described in this document is furnished under a license agreement You can obtain a copy of that license by visiting Avid s Web site at www avid com The terms of that license are also available in the product in the same directory as the software The software may not be reverse assembled and may be used or copied only in accordance with the terms of the license agreement It is against the law to copy the software on any medium except as specifically allowed in the license agreement Avid products or portions thereof are protected by one or more of the following United States patents 4 746 994 4 970 663 5 045 940 5 267 351 5 309 528 5 355 450 5 396 594 5 440 348 5 452 378 5 467 288 5 513 375 5 528 310 5 557 423 5 568 275 5 577 190 5 584 006 5 640 601 5 644 364 5 654 737 5 715 018 5 724 605 5 726 717 5 729 673 5 745 637 5 752 029 5 754 851 5 799 150 5 812 216 5 852 435 5 883 670 5 905 841 5 929 836 5 929 942 5 930 445 5 946 445 5 987 501 5 995 115 6 016 152 6 018 337 6 023 531 6 035 367 6 038 573 6 058 236 6 061 758 6 091 778 6 105 083 6 118 444 6 128 001 6 130 676 6 134 607 6 137 919 6 141 007 6 141 691 6 157 929 6 198 477 6 201 531 6 211 8
39. Composer MediaDock MediaDock Shuttle Media Fusion Media Illusion MediaLog Media Reader Media Recorder MEDIArray MediaShare Meridien MetaSync NaturalMatch NetReview NewsCutter OMF OMF Interchange OMM Open Media Framework Open Media Management ProEncode Pro Tools QuietDrive Recti Fi rS9 rS18 Sci Fi Softimage Sound Designer Il SPACE SPACEShift Symphony Trilligent UnityRAID Vari Fi Video Slave Driver VideoSPACE and Xdeck are either registered trademarks or trademarks of Avid Technology Inc in the United States and or other countries iNEWS iNEWS ControlAir and Media Browse are trademarks of iNews LLC Apple Mac Macintosh and Power Macintosh are trademarks of Apple Computer Inc registered in the U S and other countries ATTO is a trademark of ATTO Technology Inc Disk First Aid is a trademark of Apple Computer Inc DiskWarrior is a registered trademark of Alsoft Inc Microsoft MS DOS Windows and Windows NT are either registered trademarks of Microsoft Corporation in the United States and or other countries Norton Utilities is a registered trademark and Norton Disk Doctor is a trademark of Symantec Corporation All other trademarks contained herein are the property of their respective owners Avid MediaDock Ultra320 Setup and User s Guide Part 0130 05757 01 May 2003 Chapter 1 Chapter 2 Contents Using This Bude 4a Ka 08241 KA een 13 Wha Should Use This Glide cok ka aa ac 13 About TMS Gi
40. Enclosure If your Avid editing system recognizes only some slots in the MediaDock Ultra320 you might have a SCSI bus connection problem Make certain each shuttle is properly seated inside its slot The SCSI IDs are hardwired and cannot be changed For SCSI ID slot location for a single bus configuration and a dual bus configuration see MediaDock Ultra320 Slots on page 24 90 The Power Supply Cooling Module LED Is Amber and the MediaDock Ultra320 Alarm Is Sounding The Power Supply Cooling Module LED Is Amber and the MediaDock Ultra320 Alarm Is Sounding Verify that the cooling fans are working If a fan has failed remove the power supply cooling module containing the failed fan and replace the module as explained in Removing and Installing Power Supply Cooling Modules on page 37 Check that the ambient room temperature does not exceed safe operation limits If it does shut down the system and cool the room before you turn on the MediaDock Ultra320 again For the proper temperature specifications see Appendix A The fault LED and alarm also indicates a variety of power supply failures for example if a voltage is not within its tolerance Any fan or power supply failure requires that the power supply cooling module be replaced Avid Editing System Hangs When a MediaDock Ultra320 Shuttle Is Removed If your Avid editing system hangs when you remove a MediaDock Ultra320 shuttle follow the appropriate procedure for your
41. Location for the MediaDock Ultra320 32 Before you install the MediaDock Ultra320 find a location that meets the following criteria The MediaDock Ultra320 has a minimum of 4 in 10 cm of clearance from any objects behind the MediaDock Ultra320 The location of the MediaDock Ultra320 in relation to the Avid editing system depends on the length of the SCSI LVD cable between the host and the MediaDock Ultra320 The MediaDock Ultra320 is placed in a well ventilated area to prevent overheating For a tower configuration position the MediaDock Ultra320 on a sturdy level surface or on the floor For a rack mount configuration position the MediaDock Ultra320 in a rack with at least 12 in 30 cm of clearance behind it for adequate airflow For more information see Installing the MediaDock Ultra320 in a Rack on page 101 Using the Grounding Wrist Strap Checking the MediaDock Ultra320 Hardware As you unpack the boxes retain a cartons and packing materials in case you need to store or ship the system or MediaDock Ultra320 shuttles in the future Unpack the MediaDock Ultra320 and check the contents of the packages to ensure that all parts were shipped The packages should contain The Avid MediaDock Ultra320 chassis that includes A bus configuration module Two power supply cooling modules Drive fillers SES bus ID switch module Two ac power cord The Avid MediaDock Ultra320 Setup and User s Guide thi
42. OS X 76 MediaDock Ultra320 shuttles 84 87 Windows 71 Striping tables 85 Supported SCSI bus configurations 40 System hangs 91 Index requirements 21 specifications 93 95 System components audible alarms 29 fans 28 MediaDock Ultra320 Components 25 MediaDock Ultra320 shuttles 26 MediaDock Ultra320 slots 24 power supply 28 slots 24 status panel 23 T Taiwan EMC regulations 118 Terminator 25 Testing MediaDock Ultra320 shuttles on Macintosh systems 87 on Windows 2000 and Windows XP systems 86 on Windows NT systems 86 utilities 85 Tools 32 Tower kit contents 109 securing the MediaDock Ulta320 in 110 Troubleshooting 89 U Ultra320 shuttles See MediaDock Ultra320 shuttles Uninstall 63 Unpacking MediaDock Ultra320 33 Utilities folder 85 versions 21 123 Index V Ventilation 32 VHDCI very high density cable interconnect 25 Voltage 95 W Watts 95 Weight 93 Windows 2000 and Windows XP Device Manager 62 disable hardware wizard 51 Disk Management 64 disk offline 69 file systems described 78 new system 69 partitions 79 replacing MediaDock Ultra320 shuttles 61 striping 84 Wizard Windows 2000 51 Windows XP 53 Wrist strap grounding 33 124
43. PAK HK 40 SCSI Bus IDs mabata RT BERNER Be een 41 Rear Panel LEDS 224 us reis 44 Termination and Cables for the MediaDock Ultra320 45 Connecting the MediaDock Ultra320 a 45 Single Bus CONMNGUIONON xa nakak ake AG a PAK BAAL WENG 46 Dual Bus Configuration aga sawa HR paran PEE EEIE 47 Installing a MediaDock Ultra320 Shuttle a 48 Connecting the MediaDock Ultra320 Power Cord 50 Canceling the Windows 2000 or Windows XP Found New Hardware Wizard 2 2 222222 se seen ernennen 51 Disable Windows 2000 Hardware Wizard 2222222222 51 Disable Windows XP Hardware Wizard kakita foo bee ee 53 Replacing Shuttle Packs 005 55 Understanding the Status Panel nenn 56 Replacing a MediaDock Ultra320 Shuttle on a Mac OS 9 System 57 Replacing a MediaDock Ultra320 Shuttle on a Mac OS X System 60 Replacing a MediaDock Ultra320 Shuttle on a Windows NT System 61 Replacing a MediaDock Ultra320 Shuttle on a Windows 2000 or Windows XP System 22 2 2604ceeteveteeeavevdaweeaevewe ewes 61 Removing Shuttles While the System is Turned On 62 Adding Shuttles while the System is Turned On 64 Beene sense ANAND GANDA DAGAN LA 69 CITIES KK SAK KA KABA DALA DAGANG Mk AKDA KALA ANA 69 New SYBLETID ea 69 Preparing Your Drives seen 71 Managing MediaDock Ultra320 Shuttles on Mac OS 9 Systems 72
44. bottom to the top in a tower configuration as SCSI bus A SCSI IDs 0 1 2 3 4 5 8 9 10 11 12 and 13 Ina dual bus configuration the slots are assigned numerically from left to right in a rack configuration or the bottom to the top in a tower configuration as SCSI bus A SCSI IDs 0 1 2 3 4 and 5 and SCSI bus B SCSI IDs 0 1 2 3 4 and 5 Single bus configuration Dual bus configuration zero N A SCSI ID 5 a SCSI ID 4 BRIE SCSI ID 3 SCSI bus A NA SCSI ID 2 SCSI ID 1 SCSI bus A SCSIIDO SCSI ID 4 SCSI ID 3 l1 NA SCSI ID 5 pi SCSI bus B SCSI ID 2 SCSI ID 1 gt gt E Figure 13 MediaDock Ultra320 SCSI IDs Supported Configurations In the rack mount version of the MediaDock Ultra320 the status panel is on the right side of the rack as shown in Figure 14 Single bus configuration 0 AI ISOS L GI ISIS z ai ISIS di ISIS 7 AI ISOS S GI ISIS 8 GI ISOS 6 GI ISIS OL al ISIS LL AI ISOS el AI ISOS L al ISOS aL SCSI bus A Dual bus configuration 0 GI ISIS L GI ISOS
45. by step procedures Create a disk configuration floppy disk if you have not already done so as described in Creating a Disk Configuration Floppy Disk from a Windows NT System on page 81 Make sure both systems are properly shut down and you move the disk drives to the Windows 2000 or Windows XP system Make sure you have installed the latest drivers for the disk controller board on the Windows 2000 or Windows XP system before you move drives or stripe sets Determine the drive numbering SCSI IDs of the disk drives on the Windows NT system and maintain the same SCSI IDs on the Windows 2000 and Windows XP systems You might need to change the SCSI IDs of existing drives on the Windows 2000 and Windows XP systems Make sure there are no SCSI ID conflicts Make sure the termination is set properly after you move the drives or stripe sets Have all disk drives properly connected and turned on prior to turning on the Windows 2000 and Windows XP systems Managing MediaDock Ultra320 Shuttles on a Windows 2000 or Windows XP System Importing the Disk Configuration into a Windows 2000 or Windows XP System This section explains how to import the disk configuration from the Windows NT system into the Windows 2000 and Windows XP systems Insert the Ultra320 shuttles in your MediaDock Ultra320 enclosure and perform the following procedure To import the disk configuration 1 Start your Windows 2000 or Windows XP system and log in
46. ctivity see Figure 4 Table 1 describes the function of each LED The three MediaDock Ultra320 shuttle LEDs are located on the backplane There are three light tubes built into the MediaDock Ultra320 shuttle that carry the light from the backplane to the front of the MediaDock Ultra320 shuttle MediaDock Ultra320 shuttle front view MediaDock Ultra320 shuttle rear view Not used LED Activity LED Power LED Avid logo and drive type 80 pin connector Figure 4 MediaDock Ultra320 Shuttles A The MediaDock Ultra320 shuttles have SCA 2 80 pin connectors Earlier models of MediaDock Shuttle packs do not fit in the MediaDock Ultra320 chassis Instructions for inserting the drive filler see the Installing a MediaDock Ultra320 Shuttle on page 48 As drive size and drive speed improve different MediaDock Ultra320 shuttles will be available for use in the MediaDock Ultra320 Contact your local Avid Reseller or call the Avid Sales and Product information line at 800 949 2843 for the available MediaDock Ultra320 shuttles 26 System Components Table 1 MediaDock Ultra320 Shuttle LED Functions LED Color Function Notused This LED is has no function Activity Green This LED is On when the drive is active Power Green This LED is On when power is applied to the drive MediaDock Ultra320 Drive Filler Any slot that does not contain a MediaDock Ultra320 shuttle must contain a driv
47. d cause you physical harm Follow the guidelines in this document or on the unit itself when handling electrical equipment gt This symbol indicates menu commands and subcommands in the order you select them For example File gt Import means to open the File menu and then select the Import command gt This symbol indicates a single step procedure Multiple arrows in a list indicate that you perform one of the actions listed pag This symbol represents the Apple or Command key Press and hold the Command key and another key to perform a keyboard shortcut Margin tips In the margin you will find tips that help you perform tasks more easily and efficiently Italic font Italic font is used to emphasize certain words and to indicate variables Courier Bold font Courier Bold font identifies text that you type 15 Using This Guide Symbol or Convention Meaning or Action Click Quickly press and release the left mouse button Windows or the mouse button Macintosh Double click Click the left mouse button Windows or the mouse button Macintosh twice rapidly Right click Quickly press and release the right mouse button Windows only Drag Press and hold the left mouse button Windows or the mouse button Macintosh while you move the mouse Ctrl key Press and hold the first key while you press the H key second key If You Need Help 16 If you are having trouble using the MediaDock Ultra320 1
48. e filler see Figure 5 A drive filler looks like a MediaDock Ultra320 shuttle from the front but the Avid logo and drive type locations are blank and there is no LED function Unlike the MediaDock Ultra320 shuttles the drive filler is all black it does not have a purple button like the like the MediaDock Ultra320 shuttles The drive filler is installed and removed using the same process as the MediaDock Ultra320 shuttle Instructions for inserting the drive filler see the Installing a MediaDock Ultra320 Shuttle on page 48 Figure 5 Drive Filler 27 Chapter 1 Overview Power Supply Cooling Modules Each MediaDock Ultra320 is capable of supporting two power supplies Although one power supply is sufficient to operate the system a second power supply provides automatic power backup if the first power supply fails Two power supplies ensure continuous data retrieval Having two power supplies allows you to remove a faulty power supply and replace it with a new power supply while the MediaDock Ultra320 is operating without impacting operation Figure 6 shows the power supply locations in the rack mount version of the MediaDock Ultra320 To remove a power supply see Removing and Installing Power Supply Cooling Modules on page 37 The power supply has two LEDs The green LED is On when power is on and within specifications The amber LED is On when a power supply fault is detected the green LED is Off Thumbscrew
49. e letter The Windows 2000 and Windows XP operating systems define two types of disk drives e Basic disk drives allow disks to be divided into partitions This type of drive normally is used for standalone disk drives in Windows 2000 and Windows XP operating systems e Dynamic disk drives allow disks to be divided into volumes Disk drives must be dynamic if you want to stripe mirror or use disk drives in the RAID style Avid supports the use of dynamic disk drives when you need to create a striped volume on your Windows 2000 and Windows XP systems To use your MediaDock Ultra320 shuttles on a Windows 2000 or Windows XP system you need to format and partition them properly After you do this keep your MediaDock Ultra320 shuttles in peak operating condition by performing maintenance operations and checks on a regular basis For more information see Diagnostic Utilities on page 85 77 Chapter 5 Preparing Your Drives The Windows 2000 and Windows XP operating systems contain a disk checking feature in the Properties section of each drive For information about how to use this feature see the Windows documentation Supported Windows File Systems 78 The Windows 2000 and Windows XP operating systems support three types of file systems e Two types of File Allocation Table FAT FAT 16 and FAT 32 FAT 16 is used primarily when backward compatibility is needed on operating systems such as MS DOS or other Windows versi
50. e striped to achieve a specific resolution To view the latest performance information 1 Go to www avid com 2 Click support 3 Click online support 4 Click Documentation under the Avid Knowledge Center heading 5 Click Login Ifyou are not already a registered user of the Knowledge Center click Register and follow the on screen registration instructions to register now Registered users can access more information 6 Click the Drive Striping Tables link or alternatively type Drive Striping Tables in the Search field at the top ofthe Web page select Documentation and click Go Links to the latest drive striping information are posted here Diagnostic Utilities Avid provides a hard drive exerciser in the Utilities folder where your Avid editing application has been installed on your system Avid diagnostic utilities can also be found on the Avid Knowledge Center Use the hard drive exerciser program to test for SCSI subsystem failures recoverable data errors nonrecoverable data errors Depending on your release the Utilities folder will contain Avid StorEx or Storage Manager Before you run a diagnostic program unmount the MediaDock Ultra320 shuttles Avid provides the following utilities for these operating systems Always check the release notes that ship with your Avid software release to see if there have been any updates that relate to the MediaDock Ultra320 enclosure 85 Chapter 5 Preparing Your Drives
51. ecting to the system board SCSI this will be a high density 68 pin connector Ifyou are using a dual port Ultra320 SCSI board connect a Ultra320 SCSI cable to the channel 1 connector 47 Chapter3 Configuring the MediaDock Ultra320 4 Connect the one end of the second Ultra320 SCSI cable to your second Avid editing system See Figure 17 Figure 18 and Figure 19 Tf connecting to an add in SCSI board this will be a VHDCI connector Ifconnecting to the system board SCSI this will be a high density 68 pin connector Ifyou are using a dual port SCSI LVD board connect the second Ultra320 SCSI cable to the channel 2 connector 5 Connect the other ends of both Ultra320 SCSI cables to either VHDCI SCSI port connection on the rear of the MediaDock Ultra320 see Figure 21 VHDCI SCSI connectors a Figure 21 Connecting a SCSI Cable in a Dual Bus Configuration 6 Secure both ends of both cables by tightening the thumbscrews that are part of the connector Installing a MediaDock Ultra320 Shuttle 48 This section explains how to install the MediaDock Ultra320 shuttles and fillers in the MediaDock Ultra320 enclosure Each MediaDock Ultra320 shuttle has a purple button on the front while the drive fillers have a black button Pushing the button releases the shuttle handle The black handle is then pulled outward A lever on the inside of the handle pushes the shuttle or drive filler out of the MediaDock Ultra320
52. ediaDock Ultra320 The information in this guide is organized as follows e Chapter 1 Overview describes the system requirements and features of the MediaDock Ultra320 It also provides an overview of the components of the MediaDock Ultra320 e Chapter 2 Preparing the MediaDock Ultra320 for Installation describes how to prepare the MediaDock Ultra320 for installation e Chapter 3 Configuring the MediaDock Ultra320 describes the supported configurations and how to connect the MediaDock Ultra320 to match those configurations Using This Guide Chapter 4 Replacing Shuttle Packs describes the day to day functions that a user performs Chapter 5 Preparing Your Drives describes how to format your drives on Windows and Macintosh operating systems This chapter also includes information about how to move MediaDock Ultra320 shuttles from one system to another See this chapter for information on available diagnostic utilities Chapter 6 Troubleshooting describes how to resolve basic problems that might occur during the installation and operation of the MediaDock Ultra320 Appendix A MediaDock Ultra320 Specifications lists the dimensions electrical requirements environmental requirements and power specifications for the MediaDock Ultra320 Appendix B Rack Mounting the MediaDock Ultra320 Enclosure provides the information you need to mount the MediaDock Ultra320 in a rack
53. el LVD Ultra320 SCSI board installed in one Avid editing system or to a dual channel LVD Ultra320 SCSI connection on the system board One bus on the MediaDock Ultra320 is connected to one channel on the Avid editing system and the other MediaDock Ultra320 bus is connected to the second channel on the Avid editing system e Dual bus MediaDock Ultra320 connected to two Avid editing systems One bus on the MediaDock Ultra320 is connected to one Avid editing system and the other MediaDock Ultra320 bus is connected a second Avid editing system The MediaDock Ultra320 does not support daisy chaining SCSI bus IDs are assigned in two areas e Boards that attach the MediaDock Ultra320 to the SCSI bus e MediaDock Ultra320 shuttles installed in the enclosure The SCSI LVD Ultra320 board in your Avid editing system is always assigned SCSI ID 7 There are two SCSI IDs reserved for the MediaDock Ultra320 enclosure SCSI ID 14 and SCSI ID 15 41 Chapter3 Configuring the MediaDock Ultra320 42 SCSI ID 13 SCSI ID 12 SCSI ID 11 SCSI ID 10 SCSI ID 9 SCSI ID 8 SCSI ID 5 SCSI ID 4 SCSI ID 3 SCSI ID 2 SCSI ID 1 SCSI ID 0 A AP NN scsiipo lt A TE When you place a MediaDock Ultra320 shuttle in the MediaDock Ultra320 it is automatically given the SCSI ID assigned to the slot see Figure 13 and Figure 14 e Ina single bus configuration the slots are assigned numerically from left to right in a rack configuration or the
54. emoved 91 122 R Rack mount installation 101 kit contents 101 positioning 103 rack nuts 103 rails 102 securing the MediaDock Ultra320 in 106 size 20 Reactivate Disk 69 Rear panel LEDs 44 Regulatory information 115 Replacing a MediaDock Ultra320 shuttle on a Mac OS 9 system 57 a MediaDock Ultra320 shuttle on a Mac OS X system 60 a MediaDock Ultra320 shuttle on a Windows 2000 and Windows XP system 61 a MediaDock Ultra320 shuttle on a Windows NT system 61 a MediaDock Ultra320 shuttle unit 48 a power supply cooling module 37 Required tools 32 Requirements system 21 Rescan Disks 65 S Safety information 115 Scan for hardware changes 66 SCSI bus board IDs 41 configuration module 34 connector configuration 25 dual operation 90 SCSI IDs 41 selecting single or dual bus 40 slot locations 24 support 40 SCSI controller dual bus connections 47 Single bus connections 46 Shuttles See MediaDock Ultra320 shuttles Single bus configuration cabling 46 support 40 Slots per bus 24 Software ATTO ExpressStripe 71 76 Avid editing 73 AVIDdrive Utility 2 72 Disk Administrator 71 Disk First Aid 73 Disk Mounter 71 DiskWarrior 73 formatting 71 Mac OS 9 formatting 72 Mac OS X formatting 76 Windows 2000 and Windows XP formatting 74 Software requirements 21 Sound See Alarm Specifications 93 MediaDock Ultra320 93 95 power cord 95 97 Spinning up MediaDock Ultra320 shuttle 50 Status panel 23 56 Striping 85 Mac OS9 72 Mac
55. ension Tower Rack mount Width 10 5 in 267 mm 17 6 in 447 mm Height 21 5 in 546 mm 3 5 in 89 mm Depth 21 5 in 546 mm 20 3 in 515 mm a This includes the base Appendix A MediaDock Ultra320 Specifications Table 4 Weight Configuration Weight Tower 76 1b 9 oz 34 7 kg Rack mount 62 Ib 9 oz 28 3 kg a This is the maximum weight ofthe enclosure with 12 drives and 2 power supplies Environmental Specifications 94 Table 5 shows the environmental specifications for the Avid MediaDock Ultra320 and shuttles Table 5 Environmental Specifications Environment MediaDock Ultra320 and Shuttles Ambient room temperature Maximum 104 F 40 C Operating humidity 5 to 90 noncondensing Storage temperature 40 F to 158 F 40 C to 70 C Storage humidity 5 to 95 noncondensing Electrical Specifications Electrical Specifications Table 6 shows the electrical specifications for the Avid MediaDock Ultra320 The specifications listed in Table 5 are the maximum and minimum tolerances and not the normal values used under typical operating conditions Table 6 Electrical Specifications Topic Specification Voltage 90 V ac to 264 V ac Frequency 50 Hz to 60 Hz Current 6at02 5a Watts 420W 120 V ac a This is the maximum peak wattage with 12 drives and 2 power supplies Power Cord Specifications Select the power cord according to the country destination it must comply with local safety requiremen
56. es and Applications 77 No C 8 48 GB NTFS Healthy System E Primary partition Figure 33 Foreign Disk 65 Chapter4 Replacing Shuttle Packs 7 Option If the new drive does not appear select Device Manager 8 Option Select Disk drives from the left pane and select Action gt Scan for hardware changes g Computer Management view Window Help Scan for hard hanges SGLORIOSOPC Properties Display adapters Performance Logs and Alerts 24 DVD CD ROM drives Device Manager Floppy disk controllers amp Storage J J Floppy disk drives H Removable Storage Sy IDE ATAJATAPI controllers S IEEE 1394 Bus host controllers D gt Keyboards O Mice and other pointing devices H Monitors E Network adapters 9 Ports COM amp LPT jp SBP2 IEEE 1394 Devices SCSI and RAID controllers Sound video and game controllers System devices oj Universal Serial Bus controllers Disk Defragmenter Disk Management T Services and Applications Scan for changed or new Plug and Play devices Figure 34 Scan for Hardware Changes 66 Replacing a MediaDock Ultra320 Shuttle on a Windows 2000 or Windows XP System The new drive should appear in the Device Manager and in Disk Management lists Computer Management E Fie Action View Window Help ua es on eS 2a mj Computer Management Local u System Tools H Event Vie
57. es functioning correctly You should use Disk First Aid when your system is reporting drive errors or when files on the drive can t be opened and used by Avid application software Run Disk First Aid regularly as a proactive method of avoiding drive problems 73 Chapter 5 Preparing Your Drives You ll find a copy of Disk First Aid in one of the following locations e The Utilities folder on the Avid or system drive e The system software CD ROM that came with your system The Avid software CD ROM that came with your system You will need to install the Avid software to install a copy of Disk First Aid To repair a MediaDock Ultra320 shuttle 1 Open the Utilities folder on the Macintosh HD 2 Double click the Disk First Aid icon to start the application The Disk First Aid window opens see Figure 38 This window contains all the necessary controls for you to run Disk First Aid Disk First Aid Drive me Select volume s to verify Number of volumes selected 1 panel Wu zu cua Ea Avid B TUT 1 TUT 2 Avid Rev 1 6 1 Slot 7 Id Avid Rev 1 6 1 Slot 7 Id Avid Striping Driver Avid Striping Driver Verify button ANY Review instructions and results Checking disk Avid A H Checking disk volume Repair button verity checking extent Stree Checking extent file Checking catalog BTree Checking catalog file Stop button Checking catalog hierarchy Rechecking extent file
58. free environment 4 Insert the new MediaDock Ultra320 shuttle as explained in Installing a MediaDock Ultra320 Shuttle on page 48 5 Allow the MediaDock Ultra320 shuttle to spin up This typically takes less than 1 minute If you have turned off the MediaDock Ultra320 turn on the MediaDock Ultra320 6 Reboot the Avid editing system The new MediaDock Ultra320 shuttle can be seen and used by the Windows NT system Replacing a MediaDock Ultra320 Shuttle on a Windows 2000 or Windows XP System The Windows 2000 and Windows XP operating systems support MediaDock Ultra320 shuttle replacement without rebooting the Windows operating system The following sections describe how to move a drive from one Windows system to another without first shutting down either computer 61 Chapter 4 Replacing Shuttle Packs MediaDock Ultra320 shuttles can always be removed and installed when the MediaDock Ultra320 is turned off When the MediaDock Ultra320 and Avid editing system are turned on again the added or removed shuttles will be detected by the operating system Removing Shuttles While the System is Turned On 62 To remove shuttles from a Windows system 1 Right click on My Computer and select Manage 2 Click Device Manager 3 Click the Disk drives plus sign to expand the list of drives currently attached to the system g Computer Management File Action View Window Help EEr e Am fae A C
59. hecking extent BTree Checking extent file Checking catalog BTree Checking catalog file Checking catalog hierarchy up Rechecking extent file Verification Stop Checking volume info results I gt Repair Checking for locked volume name Rechecking catalog file The volume Avid appears to be OK Hk Figure 40 Disk First Aid Verification Results If Disk First Aid reports that the selected drive cannot be verified or repaired follow the steps in If Drive Status Can t Be Verified on page 76 75 Chapter 5 Preparing Your Drives 5 When you are finished select File gt Quit If Drive Status Can t Be Verified If Disk First Aid is unable to verify or repair a MediaDock Ultra320 shuttle copy all media files and other data files if possible to another MediaDock Ultra320 shuttle If you are still experiencing problems or are not able to repair the MediaDock Ultra320 shuttle contact Avid Customer Support for additional assistance Erasing MediaDock Ultra320 Shuttles Occasionally you might want to erase the drives on your Avid editing system to remove all the data that is on them Erasing re creates the partition map and directory structure improving overall drive performance When you are between projects or when the media files and other data on the drives are no longer needed that is the best time to erase drives Erasing a MediaDock Ultra320 shuttle destroys all the data
60. humbscrews Power supply cooling module Cam levers Figure 12 Removing the Power Supply Cooling Module 37 Chapter2 Preparing the MediaDock Ultra320 for Installation 3 Slowly insert the new power supply cooling module completely into the MediaDock Ultra320 enclosure Lift the two cam levers to draw the module into enclosure A Do not slam or force the module into the enclosure or damage might result 4 Once in the enclosure and with the cam levers lifted firmly press the power supply cooling module into the enclosure 5 Using a Phillips screwdriver tighten the two thumbscrews to secure the power supply cooling module in the enclosure To attach the power cord and turn the power supply power switch on see Connecting the MediaDock Ultra320 Power Cord on page 50 38 Chapter 3 Configuring the MediaDock Ultra320 You can connect the MediaDock Ultra320 in different configurations to suit your system needs This chapter describes the supported configurations and how to connect the MediaDock Ultra320 to match those configurations This chapter contains the following sections Determining the SCSI Bus Configuration Supported Configurations Termination and Cables for the MediaDock Ultra320 Connecting the MediaDock Ultra320 Installing a MediaDock Ultra320 Shuttle Connecting the MediaDock Ultra320 Power Cord Canceling the Windows 2000 or Windows XP Found New Hardware Wizard Chapter3 Configuring the MediaDoc
61. in a tower 110 MediaDock Ultra320 shuttles 48 power supply 37 L LEDs MediaDock Ultra320 shuttle 27 power supply 28 rear panel 44 status 56 Index Mac OS 9 diagnostics 87 striping 84 Mac OS X diagnostics 87 striping 84 Managing MediaDock Ultra320 shuttles on Macintosh systems 72 77 on Windows 2000 and Windows XP systems 77 83 MediaDock Ultra320 enclosure contents 33 installing in rack 107 installing in tower 110 MediaDock Ultra320 shuttles checking 73 differences from MediaDock shuttle packs 26 erasing 76 installing 49 LED functions 27 LED location 26 Mac OS 9 managing 72 Mac OS X managing 77 Macintosh software 74 mounting 59 offline 69 on new system 69 overview 26 removing 48 repairing 74 spinning up 50 status 76 striping 84 87 testing 85 troubleshooting 90 92 unmounting 59 Windows managing 77 Mute button alarm 44 121 Index N New Zealand EMC regulations 118 NTES file system 78 O Offline drives 69 Operating system Mac OS9 72 Mac OS X 76 Windows 2000 and Windows XP 78 Windows NT 81 P Packaging contents 33 Partitioning MediaDock Ultra320 shuttles creating partitions 79 Macintosh 87 Windows 2000 and Windows XP 77 Placing the MediaDock Ultra320 system 32 Power front panel LED 56 rear panel LEDs 44 Power cord connection 50 specifications 95 97 Power supply installing 37 LEDs 28 location 28 overview 28 replacing 37 Power switch 28 Problems when MediaDock Ultra320 shuttle r
62. k Ultra320 Determining the SCSI Bus Configuration You must determine if you want the MediaDock Ultra320 to run as a single bus or dual bus configuration Familiarize yourself with the MediaDock Ultra320 parts determine how you will configure the MediaDock Ultra320 shuttles and any external MediaDrive enclosures and plan your installation Consider the following How many drives do you need to support A single bus configuration supports up to 12 MediaDock Ultra320 shuttles per SCSI bus A dual bus configuration allows up to six MediaDock Ultra320 shuttles per SCSI bus Do you want the MediaDock Ultra320 enclosure to connect to two Avid editing systems You must use a dual bus configuration to connect one MediaDock Ultra320 chassis to two Avid editing systems See Configuring the SCSI Bus Configuration Module on page 34 When shipped the bus configuration module is set for a single bus configuration No daisy chained configuration is supported in either a single or a dual bus configuration Supported Configurations 40 Avid supports the Avid MediaDock Ultra320 in the following three configurations Single bus MediaDock Ultra320 connects the MediaDock Ultra320 enclosure to one channel of a dual channel SCSI LVD Ultra320 board or directly to an internal SCSI LVD Ultra320 port when supported by your Avid editing system SCSI Bus IDs Supported Configurations e Dual bus MediaDock Ultra320 connected to a dual chann
63. l prompt again to perform the driver installation Cancel 6 Select Disable the device and click Finish The MediaDock Ultra320 enclosure will not cause the Windows 2000 Found New Hardware Wizard to open each time you start the Avid editing system 52 Canceling the Windows 2000 or Windows XP Found New Hardware Wizard Disable Windows XP Hardware Wizard To disable the Hardware Wizard on Windows XP Operating Systems 1 Turn on the MediaDock Ultra320 enclosure 2 Turn on the Avid editing system The Found New Hardware Wizard window opens Found New Hardware Wizard Welcome to the Found New Hardware Wizard This wizard helps you install software for EuroLoge Evolution U320 SCSI Processor Device If your hardware came with an installation CD lt B gt or floppy disk insert it now What do you want the wizard to do Install the software automatically Recommended Install from a list or specific location Advanced Click Next to continue lt Back Cancel 3 Select Install the software automatically and click Next The Cannot Install this Hardware window opens 53 Chapter3 Configuring the MediaDock Ultra320 54 4 Select Don t prompt me again to install this software and click Finish The Get Help with Your Hardware Device window opens O Help and Support Center x Get Help with Your Hardware Device The wizard was unable to Find the neces
64. lde s 224 222 AREA U Renee 13 Symbols and Conventions ocean Kani Unan oa piang 14 TUNGO Ho unseres steel 16 Related AA AA AS 17 If You Have Documentation Comments a iz How to Order Documentation a 18 Avid Educational Services 0a 18 Overview 2 19 a AA E 19 PED cco kent dame DRE WARES ORE ROR DES SRR ET ARES 20 System Requirements 00002 cece eee eee eee 2 SCSI BUS ATCNICOIOFE eka ek ee Eo ae eo oe aa Oo 22 System COMPGHOMNS 4 2444 aaa ee eee 22 Same Pant sie 23 MediaDock Ultra320 31015 4 naa ua as HR HA RR HR RR aa 24 MediaDock Ultra320 Connectors 222222 25 MediaDock Ultra320 Shuttles 0 0 0 00 eee 26 Power Supply Cooling Modules 20000 005 28 NN FIRING GENE GRRE EEE RENTE 29 Preparing the MediaDock Ultra320 for Installation 31 Preparing for Installation 2484 24544 4 0 8ens Ha 00954855 31 Selecting a Location for the MediaDock Ultra320 32 Checking the MediaDock Ultra320 Hardware 33 Chapter 3 Chapter 4 Chapter 5 Using the Grounding Wrist Strap nn sense seen 33 Configuring the SCSI Bus Configuration Module 34 Removing and Installing Power Supply Cooling Modules 37 Configuring the MediaDock Ultra320 39 Determining the SCSI Bus Configuration 22222 aaa 40 Supported CONNGUIGHONS since ks ded oad Sew ecw ALA
65. lect Disk Management from the Storage section Computer Management DER O File Action View Window Help es ame E E Computer Management Local volume Layout Type File System status Capacity Free space A System Tools 9 C Partition Basic NTFS Healthy System 8 48 GB 6 58 GB E Event viewer Shared Folders Local Users and Groups a Performance Logs and Alerts Device Manager Removable Storage Disk Defragmenter Disk 0 Basic C 8 48 GB 18 48 GB NTFS Onine Healthy System 7777 BB Primary partition Figure 31 Disk Management 64 Replacing a MediaDock Ultra320 Shuttle on a Windows 2000 or Windows XP System 6 Select Action gt Rescan Disks g Computer Management File View Window Help Eek New Window from Here Help Device Manager Ej Removable Storage Disk Defragmenter PDisk 0 Basic 8 48 GB Online gt IEE Primary partition Figure 32 88 Rescan Disk After the disk rescan is complete you will see the new drive listed as Foreign at the bottom of the window g Computer Management E Fie Action View Window Help e amg Computer Management Local E System Tools amp C Partition Basic NTFS Healthy System 8 48 GB 6 58 GB Event Viewer Cl Shared Folders 2 Local Users and Groups Performance Logs and Alerts Disk Management o Removable Storage Disk Defragmenter E Fe Servic
66. led the MediaDock Ultra320 enclosure will not cause the Found New Hardware Wizard to open each time you start the Avid editing system Disable Windows 2000 Hardware Wizard To disable the Hardware Wizard on Windows 2000 Operating Systems 1 Turn on the MediaDock Ultra320 enclosure 2 Turn on the Avid editing system The Found New Hardware Wizard window opens Found New Hardware Wizard Welcome to the Found New SS i SI Hardware Wizard This wizard helps you install a device driver for a hardware device To continue click Next lt Back Next gt Cancel 51 Chapter3 Configuring the MediaDock Ultra320 3 Click Next The Install Hardware Device Drivers window opens 4 Select Search for a suitable driver for my device and click Next The Locate Drive Files window opens 5 Deselect all the Optional search locations check boxes and click Next The Drive File Search Results window opens Found New Hardware Wizard Driver Files Search Results en The wizard has finished searching for driver files for your hardware device I o EuroLoge Evolution U320 SCSI Processor Device Windows was unable to locate a driver for this device To search another location click Back or select an option and click Finish Disable the device The Add Remove Hardware Wizard in the control Panel can be used to complete the driver installation Skip driver installation of this device Windows wil
67. nd format any unallocated disk sections Creating a Disk Configuration Floppy Disk from a Windows NT System The following instructions explain how to create the disk configuration floppy disk from a Windows NT system To create a disk configuration floppy disk from a Windows NT system 1 Acquire a blank formatted floppy disk 2 Click the Start button and select gt Programs gt Administrative Tools and then select Disk Administrator The Disk Administrator window opens 3 Place the formatted floppy disk in the floppy disk drive 4 Select Partition gt Configuration gt Save The Insert Disk dialog box opens 5 Click OK The stripe set disk configuration is placed on the floppy disk so you can transfer itto a Windows 2000 or Windows XP system 81 Chapter 5 Preparing Your Drives Write down the following information about the drive that contains the Windows NT operating system for use later Disk number for example 0 Drive letter for example C Partition size for example 2047 MB Close the Disk Administrator window Transferring Disk Drives or Stripe Sets from a Windows NT System to a Windows 2000 or Windows XP System 82 The following list provides an overview of this section on how to transfer MediaDock Ultra320 shuttles from an existing Windows NT system to a Windows 2000 system using the disk configuration floppy disk The sections that follow the bulleted list provide step
68. ndows 2000 or Windows XP System on page 77 You can stripe multiple MediaDock Ultra320 shuttles on one SCSI bus channel or across two SCSI bus channels On Windows 2000 and Windows XP systems you can move striped drives from one Avid editing system to another by using the Disk Management tool For information about the striping process see the setup guide for your Avid editing system your Windows documentation or Disk Management Help When using a Mac OS 9 use the ADU2 to create and manage striped drives For more information see the ADU2 documentation When using Mac OS X use ATTO ExpressStripe For more information see Create a RAID 0 Volume in the ATTO ExpressStripe documentation The following sections contain procedures for using the Windows Disk Management tool to manage striped MediaDock Ultra320 shuttles e Creating Primary Partitions and Formatting Drives with a Windows 2000 or Windows XP Operating System on page 79 e Creating a Disk Configuration Floppy Disk from a Windows NT System on page 81 e Transferring Disk Drives or Stripe Sets from a Windows NT System to a Windows 2000 or Windows XP System on page 82 e Importing the Disk Configuration into a Windows 2000 or Windows XP System on page 83 Diagnostic Utilities Avid provides drive striping information when configurations are tested and when drives and software are released This information refers to the number of drives that need to b
69. ng feature in the Properties section of each drive For information about how to use this feature see the Microsoft Windows 2000 documentation Diagnostic Utilities Macintosh Systems If you are using the MediaDock Ultra320 enclosure on a Macintosh system use the following software utilities as appropriate AVIDdrive Utility 2 Mac OS 9 or ATTO ExpressStripe Mac OS X allows you to Identify drives use Storage Manager for Mac OS X Select and create partitions Create striped groups Erase partitions One of the following hard drive exerciser programs is in the Utilities folder on your Avid editing system StorEx See the Avid StorEx User s Guide that ships with Avid editing systems running the Macintosh operating system Storage Manager Mac OS X Use the online Help linked to the application Disk Warrior specializes in eliminating directory errors by allowing you to rebuild your disk directory using data recovered from the original directory By doing this you can recover files and folders that you thought were lost Your disk must be a Mac OS Standard HFS or Mac OS Extended HFS Plus disk 87 Chapter 5 Preparing Your Drives 88 Chapter 6 Troubleshooting Occasionally you might have problems with your MediaDock Ultra320 that you can repair on your own The following sections describe problems that might occur when you use your MediaDock Ultra320 with either a Macintosh operating system
70. ngths and electrical properties are designed to ensure data integrity on the SCSI bus Avid supplies two cable configurations at three different lengths 4 95 ft 1 5 M 9 9 ft 3 M and 16 5 ft 5 M These cables are identified with a blue sleeve on the cable The connector configurations include e Ahigh density 68 pin connector on one end of the cable and other end has a 68 pin very high density cable interconnect VHDCI connector e A 68 pin VHDCI connector on both ends el e 68 pin VHDCI connector 68 pin high density connector This connector is used on the MediaDock Ultra320 Figure 16 SCSI Connector Configurations Connecting the MediaDock Ultra320 The following sections explain how to connect the MediaDock Ultra320 enclosure to one or two Avid editing systems For supported configurations see Supported Configurations on page 40 All configurations show the MediaDock Ultra320 chassis in a rack mount version 45 Chapter3 Configuring the MediaDock Ultra320 Single Bus Configuration The single bus configuration allows the 12 slots in the MediaDock Ultra320 to be connected to one host or one SCSI channel To connect a single bus configuration to your Avid editing system 1 Shut down your Avid editing system 2 Locate the SCSI Ultra320 cable 3 Connect the one end of the SCSI cable to your Avid editing system Tfconnecting to an add in SCSI board this will be a VHDCI connec
71. ns 244000 reed 118 Figures Figure 1 Figure 2 Figure 3 Figure 4 Figure 5 Figure 6 Figure 7 Figure 8 Figure 9 Figure 10 Figure 11 Figure 12 Figure 13 Figure 14 Figure 15 Figure 16 Figure 17 Figure 18 Figure 19 Figure 20 Figure 21 Figure 22 Figure 23 Figure 24 Figure 25 Figure 26 Figure 27 Figure 28 Figure 29 Figure 30 Figure 31 Status Panel nennen en Slot Allocation 22222 Component Locations 22 2222 MediaDock Ultra320 Shuttles a Drive Filler 2 22222 oo onen een nn Power Supply Location 0 005 Fan Location 00 00 eee eee nn Connecting the Grounding Wrist Strap Removing the SCSI Bus Configuration Module SCSI Bus Configuration Module Cover Screws Configuration Module Board Screws Removing the Power Supply Cooling Module MediaDock Ultra320 SCSI IDs Rack Mount Position Rear Panel LEDs and Alarm Mute Button SCSI Connector Configurations 68 pin VHDCI Connector 68 pin High Density Connector 2 222222 SCSI LVD Board Connectors Connecting a SCSI Cable in a Single Bus Configuration 0 0 ea ara RA EEEE eee Connecting a SCSI Cable in a Dual Bus Configuration 0 0 0 cc eee Installing a MediaDock Ultra320 shuttle or Drive Filler Connecting the MediaDock Ultra320 Power Co
72. omputer Management Local El u System Tools 5 Event Viewer Shared Folders E 2 Local Users and Groups H Performance Logs and Alerts 4 Device Manager B Sg Storage El Removable Storage Disk Defragmenter Disk Management T Services and Applications SGLORIOSOPC Compute S AVID ST336605LC SCSI Disk Device Se 57391404 E 2 Display adapters HA DYD CD ROM drives 13 Floppy disk controllers J Floppy disk drives IDE ATAJATAPI controllers IEEE 1394 Bus host controllers Keyboards t 75 Mice and other pointing devices Monitors B Network adapters 1 Y Ports COM amp LPT 9 SBP2 IEEE 1394 Devices amp SCSI and RAID controllers Sound video and game controllers System devices Universal Serial Bus controllers Figure 28 Device Manager Disk Drive List Replacing a MediaDock Ultra320 Shuttle on a Windows 2000 or Windows XP System 4 Right click on the drive you want to remove and select Uninstall Computer Management DEAR File Action View Window Help e OT ARA mj Computer Management Local SGLORIOSOPC u System Tools 3 Computer H Event Viewer 6p Disk drives a Shared Folders co ECE SI Dis Update Driver ie Local Users and Groups Se 57391404 k m i Disable E Performance Logs and Alerts 2 Display adapters Uninstall Device Manager 5 DVD CD ROM drives amp Storage HE Floppy disk controllers Scan for hardware changes ic Removable Storage B Floppy disk drives Disk Def
73. on the shuttle Before you erase the shuttle back up all the critical data on the shuttle to tape or another shuttle For more information on erasing drives see the 4VIDdrive Utility 2 User s Guide Managing MediaDock Ultra320 Shuttles on Mac OS X Systems 76 If you are using a Mac OS X operating system install the latest version of the ATTO ExpressStripe software The ATTO ExpressStripe software comes with the MediaDock Ultra320 shuttle or with your Avid editing application The ATTO ExpressStripe software is the utility that Avid provides for formatting and striping MediaDock Ultra320 shuttles on Mac OS X systems For installation instructions and procedures see the Managing MediaDock Ultra320 Shuttles on a Windows 2000 or Windows XP System ATTO ExpressStripe RAID for Macintosh OS X Installation and Operation Manual This online PDF file is included with the ATTO ExpressStripe software The ATTO ExpressStripe software is also included with Avid editing systems that run on Mac OS X MediaDock Ultra320 shuttles are compatible with ATTO ExpressStripe Version 1 2 and later Managing MediaDock Ultra320 Shuttles on a Windows 2000 or Windows XP System The Windows 2000 and Windows XP operating systems allow you to create multiple partitions or logical drive assignments as a way to manage projects and files You can configure your drive as one large partition or multiple partitions varying in size Each partition is assigned a driv
74. ons The new FAT 32 file system is no longer limited to a 2 GB partition size Avid does not support the FAT 16 file system for media e New Technology File System NTFS NTFS affords the user security compression and other file recovery features Drives employing NTFS support partitions of any size Avid recommends NTFS when you partition your disk drives One of your internal disk drives normally designated drive C has a partition that contains the operating system This drive might be labeled System or Boot You should not reformat this partition unless you need to rebuild your system disk drive If you have striped sets connected to an Ultra320 SCSI board in your Windows NT system you must transfer the striped sets using the disk configuration floppy disk and import the information to the Windows 2000 or Windows XP system See e Replacing a MediaDock Ultra320 Shuttle on a Windows 2000 or Windows XP System on page 61 e Transferring Disk Drives or Stripe Sets from a Windows NT System to a Windows 2000 or Windows XP System on page 82 Managing MediaDock Ultra320 Shuttles on a Windows 2000 or Windows XP System Creating Primary Partitions and Formatting Drives with a Windows 2000 or Windows XP Operating System If you need to partition format or perform any action on the disks click the disk partition or unallocated disk in the Computer Management window the white section of the disk changes to stripes showing
75. operating system e See Replacing a MediaDock Ultra320 Shuttle on a Mac OS 9 System on page 57 e See Replacing a MediaDock Ultra320 Shuttle on a Mac OS X System on page 60 e See Replacing a MediaDock Ultra320 Shuttle on a Windows NT System on page 61 e See Replacing a MediaDock Ultra320 Shuttle on a Windows 2000 or Windows XP System on page 61 91 Chapter 6 Troubleshooting Avid Editing System Doesn t Recognize the Newly Installed MediaDock Ultra320 Shuttles 92 If your Avid editing system does not recognize any newly installed MediaDock Ultra320 shuttles use AVIDdrive Utility 2 Mac OS 9 or ExpressStripe Mac OS X or Storage Manager on Windows systems to scan the bus and mount the newly installed MediaDock Ultra320 shuttles e See Replacing a MediaDock Ultra320 Shuttle on a Mac OS 9 System on page 57 e See Replacing a MediaDock Ultra320 Shuttle on a Windows NT System on page 61 e See Replacing a MediaDock Ultra320 Shuttle on a Windows 2000 or Windows XP System on page 61 Appendix A MediaDock Ultra320 Specifications The following sections provide the dimensions and weight and the environmental electrical and power cord specifications for the MediaDock Ultra320 system Dimensions and Weight Table 3 and Table 4 show the dimensions and weight for the Avid MediaDock Ultra320 tower and Avid MediaDock Ultra320 rack mount enclosures Table 3 Dimensions Dim
76. ormance Logs and Alerts Device Manager Sg Storage Ej Removable Storage Disk Defragmenter Disk Management EA Services and Applications isk 0 Basic C 8 48 GB 8 48 GB NTFS Online Healthy System ADisk 1 Dynamic Foreign Sco rom CD ROM D No Media E Primary par Properties Help Figure36 Foreign Disk Pop up Menu 11 At the Import Foreign Disks dialog check the disk group box and click OK Import Foreign Disks Before using these disks add them to your system configuration Disk groups Foreign disk group 1 of 1 disks Figure 37 Import Foreign Disk The new drive will appear in the Disk Management list with its name and letter and be ready for use 68 Exceptions Offline New Systems Replacing a MediaDock Ultra320 Shuttle on a Windows 2000 or Windows XP System The following sections describe possible exceptions you might experience It is possible the new drive might appear in the Disk Management as Offline If this happens right click on the drive and select Reactivate Disk The drive will appear ready for use g Computer Management B Fie Action View Window Help e gt 88 aes E Computer Management Local volume Layout Type File System status Capacity Free Space Free Fault Tolerance E System Tools amp Cc Partition Basic NTFS Healthy System 8 48 GB 6 58 GB 77 No m Event Viewer Shared Folders
77. r later A supported PC that runs the Windows XP operating system with Service Pack 1 or later An Avid software application that supports SCSI LVD The following utilities and exercisers AVIDdrive Utility ADU 2 Version 2 2 or later for Mac OS 9 0 ATTO ExpressStripe Version 1 2 or later for Mac OS X Storage Manager Version 1 3 or later StorEx for the Macintosh operating system Version 1 5 or later for Mac OS 9 0 DiskWarrior for the Macintosh operating system Avid Disk Mounter for the Windows NT operating system A SCSI LVD Ultra320 connection to the Avid editing system An approved Ultra320 cable One or more MediaDock Ultra320 shuttles 21 Chapter 1 Overview SCSI Bus Architecture The MediaDock Ultra320 can operate in a single bus or dual bus configuration depending on how the bus configuration module is set The MediaDock Ultra320 is factory configured for a single bus configuration The MediaDock Ultra320 cannot be daisy chained with other SCSI devices or to a second MediaDock Ultra320 System Components 22 The following sections explain the MediaDock Ultra320 system components Status Panel MediaDock Ultra320 Slots MediaDock Ultra320 Connectors MediaDock Ultra320 Shuttles Power Supply Cooling Modules Power and cooling functions are together in one module Audible Alarm Status Panel System Components The status panel shown in Figure 1 provides the following indicators e Power Power
78. r stands are mounted to the base of the enclosure The front bezel of the tower is attached to the front but is temporarily removed to insert the MediaDock Ultra320 Figure 50 shows how it is separated Top and bottom MediaDock Ultra320 labels are also included Appendix C Converting the MediaDock Ultra320 Rack Enclosure into a Tower Configuration Installing the MediaDock Ultra320 Tower Kit You will need a Phillips screwdriver to remove and replace the front bezel of the tower When the The MediaDock Ultra320 is placed in the tower enclosure these front bezel screws secured the MediaDock Ultra320 in the tower A You should have someone help you lift the MediaDock Ultra320 enclosure To secure the MediaDock Ultra320 into the tower 1 Remove the four front bezel screws see Figure 50 Four front bezel screws Figure 50 Tower Bezel Screws 110 Installing the MediaDock Ultra320 Tower Kit 2 Remove the plastic status panel from the MediaDock Ultra320 by pushing the two plastic tabs on the back side of the panel through the metal chassis Two plastic tabs Status panel Figure 51 Status Panel Tabs 3 Repeat step 2 to remove the plastic panel on the other side ofthe MediaDock Ultra320 enclosure 111 Appendix C Converting the MediaDock Ultra320 Rack Enclosure into a Tower Configuration 4 From the front of the tower position the MediaDock Ultra320 into the tower so the that
79. ra320 into a dual bus configuration relocate a circuit board inside the module Before you continue the installation of the MediaDock Ultra320 system configure the SCSI bus The following procedure assumes that you are configuring the SCSI bus module before you install the MediaDock Ultra320 and that no power is applied Configuring the SCSI Bus Configuration Module To configure the SCSI bus configuration module 1 Using a Phillips screwdriver loosen the two thumbscrews attached to the SCSI bus configuration module see Figure 9 2 Push the cam levers down to eject the module and pull it out of the enclosure see Figure 9 Cam levers SCSI bus configuration module Figure 9 Removing the SCSI Bus Configuration Module 3 Remove the configuration module cover screws see Figure 10 screws Figure 10 SCSI Bus Configuration Module Cover Screws 35 Chapter2 Preparing the MediaDock Ultra320 for Installation 4 Lift the configuration module cover off the module 5 Remove the configuration module board screws see Figure 11 1 of 5 board screws Figure 11 Configuration Module Board Screws 6 Lift the configuration module board off the front set of stand offs 7 Replace the configuration module board on the back set of stand offs and secure the board with the board screws Only 4 screws are used to used to secure the board in the dual bus configuration You will have one screw left over Screw the ex
80. ragmenter F IDE ATAJATAPI controllers Properties Disk Management g IEEE 1394 Bus host controllers Be Services and Applications Keyboards 5 Mice and other pointing devices Monitors E9 Network adapters mY Ports COM amp LPT Sp SBP2 IEEE 1394 Devices SCSI and RAID controllers Sound video and game controllers E System devices Universal Serial Bus controllers EHAA f Figure 29 Uninstall 5 Click OK in the Confirm Device Removal dialog box Confirm Device Removal gt AVID ST336605LC SCSI Disk Device Warning You are about to uninstall this device from your system Figure 30 Confirm Device Removal 6 Drive list will update and the drive will no longer be listed 63 Chapter4 Replacing Shuttle Packs 7 Unlatch the handle on the MediaDock shuttle so that the drive begins to spin down Wait for the drive to finish spinning down approximately 10 15 seconds 8 Remove the MediaDock shuttle completely from the MediaDock enclosure Adding Shuttles while the System is Turned On To add shuttles from a Windows system 1 Carefully insert the new MediaDock Ultra320 shuttle as explained in Installing a MediaDock Ultra320 Shuttle on page 48 2 Close the handle so that the drive seats completely and begins to spin up 3 Wait 10 15 seconds for the drive to finish spinning up 4 Right click on My Computer and select Manage 5 Se
81. rd Status Panel 0c eee eee ADU2 Window 0 000s Identify Window 0 0 eee ADU2 Window Unmount 22 222222 2er Device Manager Disk Drive List Uninstalla magwa a Kaka are Dna re Fee la Confirm Device Removal a Disk Management 0000 eee nen 10 Figure 32 Figure 33 Figure 34 Figure 35 Figure 36 Figure 37 Figure 38 Figure 39 Figure 40 Figure 41 Figure 42 Figure 43 Figure 44 Figure 45 Figure 46 Figure 47 Figure 48 Figure 49 Figure 50 Figure 51 Figure 52 Figure 53 Rescan DISK vs a4 abaka kunang ha bana re 65 Foreign DISK ma aa nn an 65 Scan for Hardware Changes 66 New Disk Listed s e errai ir eia a seen 67 Foreign Disk Pop up Menu 68 Import Foreign Disk uaaa nennen 68 Disk First Aid Main Window Functions 74 Disk First Aid Message Box 75 Disk First Aid Verification Results 75 Receptacle CEE 22 a 96 NEMA 5 15P Style Plug aa 96 Rack Mount Kit Contents 2 2 222222 101 Connecting Rails 2222 22ee seen 102 Positioning the MediaDock Ultra320 103 Attaching Rack Nuts onto the Rack Enclosure 104 Attaching the MediaDock Ultra320 Rails to the Front Mounting Rails 00 20 eee eae 105 Attaching the MediaDock Ultra320 Rails to the Rack Back Mounting Rails
82. rt 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed in accordance with the instruction manual may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at his own expense AppendixD Regulatory and Safety Notices Canadian ICES 003 This Class A digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil num rique de la classe A respecte toutes les exigences du Reglement sur le mat riel brouilleur du Canada European Union Notice 116 CE Declaration of Conformity According to ISO IEC Guide 22 and EN 45014 Application of Council 73 23 EEC 89 336 EEC Directives Standards to which EN60950 1999 Third Edition Conformity is CISPR 22 1997 EN55022 1994 A1 1995
83. s document A tower or rack mount kit depending on what you ordered MediaDock Ultra320 shuttles depending on how many you ordered A storage utilities CD ROM is included with the shuttles For information about the utilities see Diagnostic Utilities on page 85 Using the Grounding Wrist Strap During the installation and normal use of the MediaDock Ultra320 you will perform actions that could cause damage to portions of the MediaDock Ultra320 if proper care is not taken This section explains how to properly ground yourself by using a grounding wrist strap To use the grounding wrist strap 1 Make sure the MediaDock Ultra320 chassis is turned Off 2 Put the grounding wrist strap on your wrist 33 Chapter2 Preparing the MediaDock Ultra320 for Installation 3 Attach the grounding clip to any one of the metal thumbscrews on the rear of the MediaDock Ultra320 chassis see Figure 8 Two thumbscrews are located on each module Figure 8 Connecting the Grounding Wrist Strap Configuring the SCSI Bus Configuration Module 34 The MediaDock Ultra320 ships configured as a single SCSI bus If you plan to work in a single bus configuration you do not need to perform the procedure in this section To determine if dual bus configuration works best for you see Determining the SCSI Bus Configuration on page 40 The location of the SCSI bus configuration module is shown in Figure 9 To change the MediaDock Ult
84. s striped sets as well as other storage related functions ATTO ExpressStripe RAID for Macintosh OS X Installation and Operation Manual This guide provides step by step instructions for creating partitions and striped sets on Mac OS X systems as well as other storage related functions If You Have Documentation Comments Avid Technology continuously seeks to improve its documentation We value your comments about this guide and other Avid supplied documentation Simply e mail your documentation comments to Avid Technology at TechPubs avid com Please include the title of the document its part number and the specific section you are commenting on in all correspondence 17 Using This Guide How to Order Documentation To order additional copies of this documentation from within the United States call Avid Sales at 800 949 AVID 800 949 2843 If you are placing an order from outside the United States contact your local Avid representative Avid Educational Services For information on courses schedules training centers certifications courseware and books please visit www avid com training or call Avid Sales at 800 949 AVID 800 949 2843 18 Chapter 1 Overview This chapter provides an overview of the Avid MediaDock Ultra320 SCSI storage subsystem The chapter contains the following sections Introduction e Features e System Requirements e SCSI Bus Architecture System Components Introduc
85. sary software For your new hardware Help and Support Center can now record your hardware profile to assist with Future support This is done automatically by reading the identification number that the manufacturer has encoded in your hardware IF you want you can see the contents of the File that contains this information This information will remain confidential see Microsoft s privacy policy Using this information Microsoft can query for any available details on the hardware manufacturer s Web site C Yes record my hardware profile No I prefer not to participate This information will help us provide Improved manufacturer support for new hardware installations in Future versions of Windows More supporting software For you to download from Microsoft Web sites Links to other Internet sites that carry software or support information for your new hardware Click Cancel to end the wizard You may want to contact the manufacturer and ask them to provide a driver software For this hardware device 5 Select No and click Next A second Get Help with Your Hardware Device window opens 6 Click Finish The MediaDock Ultra320 enclosure will not cause the Windows XP Found New Hardware Wizard to open each time you start the Avid editing system Chapter 4 Replacing Shuttle Packs The following sections explains the front status panel LEDs and how to a replace MediaDock Ultra320 shuttles for each of the
86. sions 93 Disable the Hardware Wizard 51 53 Disk exerciser 85 Disk First Aid for repairing MediaDock Ultra320 shuttles 74 main window 74 using 73 verification problems 76 verification results 75 Disk Management 64 Disk offline 69 DiskWarrior 73 overview 87 where to find 73 Drive filler installing 48 overview 27 Drives formatting 72 76 79 installing 49 partition 58 preparing Macintosh 72 76 preparing Windows 77 81 removing 48 striping 71 85 Dual bus configuration 120 cabling 47 functions 41 LED 56 module 34 two systems 40 47 Dynamic drives 69 77 E FIA rack units 101 Electrical specifications 95 Environmental specifications 94 Erasing MediaDock Ultra320 shuttles 76 European Union notice 116 F Fans cooling module 28 location 28 problems with 91 swappable units 28 FAT file system 78 Fault conditions 29 front panel LED 56 rear panel LEDs 44 FCC notice 115 Features 20 File system errors 73 Foreign 65 67 Formatting Macintosh 71 Windows 2000 and Windows XP 79 Windows NT 71 Found New Hardware Wizard 51 Frequency 95 G Grounding wrist strap 33 H Hard drive exerciser 85 Hardware 33 Hardware requirements 21 Hardware Wizard 51 Identifying MediaDock Ultra320 shuttles 58 Import Foreign Disks 67 Installation preparing for 31 Installing ADU2 software 72 ATTO ExpressStripe software 76 configuration module 34 cooling module 37 MediaDock Ultra320 in a rack 101 MediaDock Ultra320
87. t NSW 2086 Australia Phone 61 2 8977 4800 Taiwan EMC Regulations 118 Taiwan EMC Regulations BSMI Class A EMC Warning SEAL BEPMHRMAR AEIR PE MG THAEAHATAH ERL F AETERNA AHH R Index ABCDEFGHILMNOPRSTUVW A Ac power connector 28 ADU2 diagnostics 87 identifying MediaDock Ultra320 shuttles 58 mounting MediaDock Ultra320 shuttles 59 overview 87 unmounting MediaDock Ultra320 shuttles 59 using 57 window 58 Alarm fault conditions 29 mute button 44 See also System components ATTO ExpressStripe manage partitions 87 striping 84 Australia EMC regulations 118 Avid editor software 73 Avid Knowledge Center 85 Avid StorEx hard drive exerciser 85 overview 87 Avid Web site 85 AVIDdrive Utility 2 72 See ADU2 B Basic disk 77 Button rear panel 44 C Canadian interference causing equipment regulations 116 Checking MediaDock Ultra320 shuttles 73 Clearance 32 Components 33 Computer Management window 79 83 Configuration dual bus 47 module installing 34 single bus 46 Connecting dual bus 47 power cord 50 single bus 46 technology 25 Cooling module 28 installing 37 replacing 37 Creating partitions 79 Current 95 Index D Data transfers rate 20 Determining drive partition on Mac OS 9 systems 58 on Mac OS X systems 76 on Windows 2000 and Windows XP systems 79 Device Manager Windows 2000 and Windows XP 62 Diagnostic utilities folder 85 Macintosh 87 Windows 2000 and Windows XP 86 Windows NT 86 Dimen
88. te Partition Wizard opens and explains the function of the wizard Click Next The wizard leads you through partitioning and formatting of the selected unallocated section of your disk a In the Select Partition Type window select Primary and click Next b In the Partition Size window select Maximum to make the complete unallocated space a partition and click Next To make a smaller partition divide the maximum number by the number of partitions you want to make for a maximum of four partitions per disk You need to run the wizard for each partition c In the Assign Drive Letter window assign the partition an unused drive letter or use the letter automatically selected by the wizard d In the Format Partition window select Format this partition with the following settings Create Partition Wizard Format Partition You can customize the formatting of the partition e In the File system to use list select NTFS f Inthe Allocation unit size list select Default Managing MediaDock Ultra320 Shuttles on a Windows 2000 or Windows XP System g In the Volume label text box type a label that easily identifies the volume h Select Perform a Quick Format 7 Click Next The Completing the Create Partition Wizard opens and provides a list of your selections 8 Verify your selections and click Finish This might take 1 minute to complete 9 Repeat this procedure to partition a
89. tices and this permission notice appear in all copies of the software and related documentation and ii the names of Sam Leffler and Silicon Graphics may not be used in any advertising or publicity relating to the software without the specific prior written permission of Sam Leffler and Silicon Graphics THE SOFTWARE IS PROVIDED AS IS AND WITHOUT WARRANTY OF ANY KIND EXPRESS IMPLIED OR OTHERWISE INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE IN NO EVENT SHALL SAM LEFFLER OR SILICON GRAPHICS BE LIABLE FOR ANY SPECIAL INCIDENTAL INDIRECT OR CONSEQUENTIAL DAMAGES OF ANY KIND OR ANY DAMAGES WHATSOEVER RESULTING FROM LOSS OF USE DATA OR PROFITS WHETHER OR NOT ADVISED OF THE POSSIBILITY OF DAMAGE AND ON ANY THEORY OF LIABILITY ARISING OUT OF OR IN CONNECTION WITH THE USE OR PERFORMANCE OF THIS SOFTWARE The following disclaimer is required by the Independent JPEG Group Portions of this software are based on work of the Independent JPEG Group The following disclaimer is required by Paradigm Matrix Portions of this software licensed from Paradigm Matrix The following disclaimer is required by Ray Sauers Associates Inc Install It is licensed from Ray Sauers Associates Inc End User is prohibited from taking any action to derive a source code equivalent of Install lIt including by reverse assembly or reverse compilation Ray Sauers Associates Inc shall in no e
90. tion Certain real time compositing capabilities are provided under a license of such technology from Ultimatte Corporation and are subject to copyright protection The following disclaimer is required by 3Prong com Inc Certain waveform and vector monitoring capabilities are provided under a license from 3Prong com Inc Attn Government User s Restricted Rights Legend U S GOVERNMENT RESTRICTED RIGHTS This Software and its documentation are commercial computer software or commercial computer software documentation In the event that such Software or documentation is acquired by or on behalf of a unit or agency of the U S Government all rights with respect to this Software and documentation are subject to the terms of the License Agreement pursuant to FAR 12 212 a and or DFARS 227 7202 1 a as applicable Trademarks 888 I O AirPlay AirSPACE AirSPACE HD AniMatte AudioSuite AudioVision AutoSync Avid AVIDdrive AVIDdrive Towers AvidNet AvidNetwork AVIDstripe Avid Unity Avid Xpress AVoption AVX CamCutter ChromaCurve ChromaWheel DAE D Fi D fx Digidesign Digidesign Audio Engine Digidesign Intelligent Noise Reduction DigiDrive DINR D Verb Equinox ExpertRender FieldPak Film Composer FilmScribe FluidMotion HIIP HyperSPACE HyperSPACE HDCAM IllusionFX Image Independence Intraframe iS9 iS18 iS23 iS36 Lo Fi Magic Mask make manage move media Marquee Matador Maxim MCXpress Media
91. tion The Avid MediaDock Ultra320 provides a high throughput high capacity storage environment for video and audio editing graphics and image processing and broadcast applications The MediaDock Ultra320 communicates with the Avid editing system through a small computer system interface SCSI bus The bus is the pathway for moving information from one part of the system to another When you use the Macintosh operating system the AVIDdrive Utility 2 software Mac OS 9 ATTO ExpressStripe software Mac OS X and the Storage Manager software you can safely exchange Avid MediaDock Ultra320 shuttle packs within your Avid editing system Chapter 1 Overview Features 20 For information on using AVIDdrive Utility 2 see the AVIDdrive Utility 2 User s Guide and the release notes Some operating systems require you to restart the Avid editing system before the operating system can see a MediaDock Ultra320 shuttle that has been removed and replaced Other operating systems use an utility to remove and replace MediaDock Ultra320 shuttle packs without turning off the system For details on removing and installing MediaDock Ultra320 shuttles from the MediaDock Ultra320 enclosure see Chapter 4 The Avid Disk Mounter utility allows you to move striped sets of drives from Windows NT systems to other Windows systems see Transferring Disk Drives or Stripe Sets from a Windows NT System to a Windows 2000 or Windows XP System on page
92. tor cam a Figure 17 7 68 pin VHDCI Connector Tf comnecting to the system board SCSI this will be a high density 68 pin connector SEHREHBIEHHENHENHHERREEND Figure 18 8 68 pin High Density Connector Ifyou are using a dual port Ultra320 SCSI board see Figure 19 connect SCSI LVD cable to the channel 1 connector OGO CHANNEL 1 CHANNEL 2 O Figure 19 SCSI LVD Board Connectors 46 Connecting the MediaDock Ultra320 4 Connect the other end of the Ultra320 SCSI cable to either VHDCI SCSI connector on the rear of MediaDock Ultra320 see Figure 20 o o amma VHDCI SCSI ies Figure 20 Connecting a SCSI Cable in a Single Bus Configuration 5 Secure both ends of the cable by tightening the thumbscrews that are part of the connector Dual Bus Configuration The dual bus configuration provides two 6 slot single buses in one MediaDock Ultra320 see Figure 13 Both SCSI buses can be connected to one dual SCSI channel host or each SCSI bus can be connected to separate hosts To connect a dual bus configuration to one or two Avid editing systems 1 Shut down your Avid editing system 2 Locate two Ultra320 SCSI cables 3 Connect the one end of one Ultra320 SCSI cable to your first Avid editing system See Figure 17 Figure 18 and Figure 19 If connecting to an add in SCSI board this will be a VHDCI connector Ifconn
93. tra screw into one of the unused standoffs so not to lose it 8 Replace the configuration module cover and secure the cover screws 9 Slowly insert the SCSI bus configuration module completely into the MediaDock Ultra320 enclosure Lift the two cam levers to draw the module into enclosure A Do not slam or force the module into the enclosure or damage might result 10 Once in the enclosure and with the cam levers lifted firmly press the SCSI bus configuration module into the enclosure 11 Using a Phillips screwdriver tighten the two thumbscrews to secure the SCSI bus configuration module in the enclosure 36 Removing and Installing Power Supply Cooling Modules Removing and Installing Power Supply Cooling Modules The MediaDock Ultra320 ships with two power supplies installed in the enclosure If one of the two power supplies should fail you can remove and replace the failing power supply while the remaining power supply provides power to the MediaDock Ultra320 When both power supplies are operating they share the power requirements thus minimizing the stress on an individual power supply Use the following procedure for removing and installing either power supply To install or remove a power supply module 1 Using a Phillips screwdriver loosen the two thumbscrews attached to the power supply cooling module see Figure 12 2 Push the cam levers down to eject the module and pull it out of the enclosure T
94. ts Use the guidelines in the following sections if you need to replace the original power cord CEE 22 Power Cord Requirements The female receptacle of the cord set shown in Figure 41 must comply with CEE 22 requirements 95 Appendix A MediaDock Ultra320 Specifications Figure 41 Receptacle CEE 22 United States and Canada Power Cord Requirements 96 In the United States and Canada the male plug is a NEMA 5 15P style and is UL listed and CSA certified Figure 42 shows the plug SVT cord can be used with desktop or stackable units all other equipment requires SJT cord Only SJT type cord sets can be used for units that rest on the floor Select the cord set according to the current rating of your unit For the selection criteria for power cords in the United States and Canada see Table 7 Figure 42 NEMA 5 15P Style Plug Table 7 United States and Canada Power Cord Requirements Cord Size of Conductors Maximum Current Type in Cord Rating of Unit SJT 16 AWG 12 A SVT 18 AWG 10 A SVT 17 AWG 12 A a AWG American wire gauge Power Cord Specifications European Countries Power Cord Requirements In Europe use only an HOSVV F lt HAR gt VDE PVC 3 x 1 00 mm power cord F r den Gebrauch in Deutschland mu ein Netzkabel des Typs H05VV E HARD PVC Gr e 3 x 1 00 mm verwendet werden For the selection criteria for European power cords see Table 8 Table
95. vent be liable for any damages resulting from reseller s failure to perform reseller s obligation or any damages arising from use or operation of reseller s products or the software or any other damages including but not limited to incidental direct indirect special or consequential Damages including lost profits or damages resulting from loss of use or inability to use reseller s products or the software for any reason including copyright or patent infringement or lost data even if Ray Sauers Associates has been advised knew or should have known of the possibility of such damages The following disclaimer is required by Videomedia Inc Videomedia Inc makes no warranties whatsoever either express or implied regarding this product including warranties with respect to its merchantability or its fitness for any particular purpose This software contains V LAN ver 3 0 Command Protocols which communicate with V LAN ver 3 0 products developed by Videomedia Inc and V LAN ver 3 0 compatible products developed by third parties under license from Videomedia Inc Use of this software will allow frame accurate editing control of applicable videotape recorder decks videodisc recorders players and the like The following disclaimer is required by Altura Software Inc for the use of its Mac2Win software and Sample Source Code 1993 1998 Altura Software Inc The following disclaimer is required by Ultimatte Corpora
96. wer ol Shared Folders Local Users and Groups GH Performance Logs and Alerts Device Manager amp Storage Ej Removable Storage Disk Defragmenter Disk Management E ie Services and Applications Figure 35 SGLORIOSOPC 9 Computer E sap Disk dri 8 Display adapters 5 DVD CD ROM drives H G3 Floppy disk controllers H g Floppy disk drives Gy IDE ATAJATAPI controllers gp IEEE 1394 Bus host controllers gt Keyboards Mice and other pointing devices Ez Monitors BB Network adapters JY Ports COM amp LPT S SBP2 IEEE 1394 Devices El SCSI and RAID controllers El Sound video and game controllers w System devices fl a Universal Serial Bus controllers New Disk Listed 9 Select Disk Management from the Storage section 10 In the left pane right click on the Foreign disk and select Import Foreign Disks For information on importing foreign disks or mounting drives such as a MediaDock Ultra320 shuttle see your Windows operating system documentation or Disk Management Help 67 Chapter4 Replacing Shuttle Packs g Computer Management DER Fie Action view Window Help 18 X e gt aag Bra 3 Pr 8 Computer Management Local volume Layout Type File System status Capacity Free Space Free Faul u System Tools SI C Partition Basic NTFS Healthy System 8 48GB 6 58 GB 77 No fj Event Viewer E Shared Folders H Local Users and Groups Perf

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