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HP UPS R5500 User Guide - Hewlett

1. The front panel is shown with the bezel removed item Ebduephn 26 to 50 load 1 ERM 0 to 25 load 0 ERMs eo otey Fok SSS oie Wiig Fuk For more information see LED and audible alarm troubleshooting on page 39 Component identification 8 UPS rear panel Load segment 1 circuit breaker controls the C19 and C13 receptacles but does not control the large output receptacle Load segment 1 two IEC 320 C19 receptacles two IEC 320 C13 receptacles and one large output receptacle Load segment 2 circuit breaker Load segment 2 two IEC 320 C19 receptacles and two IEC 320 C13 receptacles Battery circuit breaker Cord retention clip attachment locations ERM connector Large output NEMA L6 30R receptacle NA JPN or IEC 309 32A receptacle INTL associated with load segment Input power line cord with NEMA L6 30 plug NA JPN or IEC 309 32A plug INTL 7 REPO port The UPS includes an isolated REPO port When properly wired the REPO feature enables the power at the UPS output receptacles to be switched off from a remote location To use this feature the REPO port must be connected to a remote normally open switch not supplied The REPO switch is used in conjunction with a main disconnect device that removes the AC source from the input of the UPS When the switch is closed Component identification 9 e The REPO feature immediately power
2. e The UPS is plugged into a suitably grounded and wired outlet using no extension cords adapters other ground wires or other electrical connections e The UPS installation complies with all applicable electrical and safety codes specified by the NEC e The UPS is used under normal operating conditions and users comply with all instructions and labels e The UPS is not damaged by accident other than a utility power transient misuse or abuse o The Guarantee applies only to the original end user and is non transferable o The Guarantee does not include reimbursement for or restoration of any data loss e The UPS is either connected directly to an enterprise class PDU which is then connected directly to a server workstation or personal computer or the UPS is connected directly to a server workstation or personal computer Pre Failure Battery Warranty The Pre Failure Battery Warranty standard on all UPS units extends the advantage of a 3 year limited warranty by applying it to the battery before it actually fails The Pre Failure Battery Warranty ensures that the battery is replaced free of charge when a notification that the battery might fail is received from power management software The battery warranty coverage is 3 years for parts The warranty for the first year of ownership includes parts and labor If battery spares are not available for a particular UPS model the entire UPS including its battery is replaced A Pre Fail
3. UPS model Utility voltage Available settings Dedicated frequency Hz utility voltage VAC branch circuit rating A R5500 50 60 200 208 220 230 30 Nondetachable power NA JPN 240 cord with NEMA L6 30 plug R5500 INTL 50 60 200 208 220 230 32 Nondetachable power 240 cord with 32 A IEC 309 plug UPS output specifications UPS model Load Circuit Output segment breaker receptacles R5500 NA JPN 2xlEC320CI9 15 A per receptacle Specifications 44 e segment breaker receptacles Lp peeemees eee S Lp p eem uestis Lo ee qeresmsos seemed LLL eese were R5500 INTL 2 x IEC 320 C19 15 A per receptacle LL OO Deae C LL rates Ue Uer S es aeeemmes mere LL poe Uie NOTE The circuit breakers protect the C19 and C13 outlets 2NOTE If an extension bar is connected to a C19 receptacle the maximum current for each C13 receptacle on the extension bar is 10 A The total maximum current for the extension bar is 12 A Power protection specifications UPS model VA Nominal power Nominal rating W voltage setting R5500 NA JPN 5000 4500 200 208 220 230 240 R5500 INTL 6000 220 230 240 Voltage specifications Configuration setting VAC Available nominal output voltage VAC 200 208 204 220 230 240 220 230 240 Specifications 45 Output tolerance specifications Source of power Regulation Utility power nominal 10 to 6 of nominal output voltage rating rang
4. troubleshooting 39 On button location 7 Operate mode 27 operations UPS 27 option card replacing 34 optional items 49 ordering spares 48 output feature specifications 46 output specifications 44 output tolerance specifications 46 overload condition 42 Overload LED location 8 Overload LED troubleshooting 39 overview HP Power Manager 31 overview power management software 31 overview REPO port 9 overview UPS 6 P phone numbers 50 physical specifications 44 power cord 56 power management 31 power protection specifications 45 powering down 30 powering up 24 preparation procedures 11 problem diagnosis 39 R rails installing 12 rear panel connectors 9 10 receptacles illustrated 9 regulatory compliance identification numbers 52 regulatory compliance notices 52 54 56 replacing the batteries 35 36 replacing the electronics module 33 replacing the ERM 37 replacing the option card 34 replacing the UPS 37 REPO condition 42 Index 60 REPO port connecting 20 UPS replacing 37 REPO port location 9 Utility LED location 8 REPO port overview 9 Utility LED troubleshooting 39 REPO port specifications 47 utility power condition 43 REPO port verifying connection 30 utility power connecting 22 required information 50 required tools 11 V runtime specifications 46 P voltage specifications 45 S safety considerations 11 35 selecting a site 12 series number 52 shipping the UPS 15 sit
5. Nt eSI e EET 11 Dalle CERIS iier RE ERU Hag ERE Pr R REESE ER CHEM a REOR NN P NAR OUtE puP Kor REEL KDE TR ARMIN ERUDUA 1nd 12 Readying the equipment ou ade aiceba ek o Fate erba apr e ARA RUM En CRA NAAR RATE AR CHANAGAM PIE DINAR RIEMA 12 Installing the mounting rails usce decel orit to sima ducer aedes IND Vesti QU Ludos ied he qQbe i uti ua pe iei aded re cM RU dee 12 Preparing the rails Tor integrated shipping sass sues ancageosvansneeesantageesiantvenenandggeeseansiedaonndggecduansucdn reed anes ven E ad 15 hrs 2 cm sss snc vans ninna eae E e nd peo Aee EE A E SE Eaa EAEE T eE 15 Removing the UPS battery bracket 2iesosersaenenieben a ri ereniebe eR SGre Debet b otn bU eb ua P ia hi te eda PE ue us 17 Installing the batteries NETTE EET TEE E nana OL T 17 Replacing the UPS Grittety recht 20 21s caciseenegusncnsaveecanyn ey sthagnnnneeeneseguiisaneneunegneatteemmesayn vnaieecets 18 Attaching the UPS front Wezel s cscchsigeiasracecksondeetnascsedeianntyoenicisaeBebanndymntiaushendaretynesnaisesesaostymetdsasessas 18 Switching on the UPS battery circuit breaker sssssssseeeeeee eene 19 Connecting the serial communications port ceccceesseeeesseceeeeeeeneeecneeceeaeeeeeaeeceeeecseaeeeeaeeceteeeeneaeeeed 19 Connecting the REPO POM a esset e enn tid ies ice Mp a Gp a CiVorbrcr ro sab oso A E 20 Connecting the ground bonding cable iuro ii Seen treo bti a or tres eH EE ero TU d a Ea UI TOU MERC ReaSE 21 Connecting the UPS to uti
6. The LED associated with the old input voltage parameter turns off and the LED associated with the new input voltage parameter illuminates solid green NOTE Only one nominal utility voltage can be configured When setting voltage configuration parameters selecting an On value for any one parameter automatically sets the other possibilities to Off 4 To enable the Wiring Fault parameter press the On button to advance the cursor to the Utility LED then press the Standby button The LED illuminates solid green This parameter is disabled by default and should only be enabled for line to neutral connections Enabling this feature for line to line power sources causes a false alarm 5 To configure the UPS for the number of connected ERMs press the On button to advance the cursor to the load LED associated with the number of ERMs attached to the UPS 6 Press the Standby button to select the appropriate ERM configuration The associated LED illuminates solid green 7 To save the configuration settings and exit Configure mode press the Test Alarm Reset button NOTE Configure mode times out after 2 minutes If the Test Alarm Reset button has not been pressed any new selections are not saved Testing the LEDs To test the LEDs press and hold the Test Alarm Reset button for 3 seconds UPS operations 29 Silencing an audible alarm To silence an alarm press the Test Alarm Reset button UPS front panel controls on page 7 LY IM
7. circuit breaker for any attached ERMs to the Off down position 2 Unplug the ERM from the back of the UPS Maintenance 37 Unplug the ERM from a second connected ERM Remove the front bezel Removing the ERM front bezel on page 32 on the ERM that is being replaced 5 Remove the screws securing the ERM to the rack 6 Remove the ERM from the rack To replace the component reverse the removal procedure Updating the UPS firmware AN CAUTION Using a USB to serial converter cable will damage the UPS To update the UPS firmware see the HP website http www hp com go rackandpower Maintenance 38 Troubleshooting LED and audible alarm troubleshooting Overload Audible Can alarm Condition LED alarm be silenced Silencing an audible alarm on No audible alarm On 1 beep every 5 seconds On 1 beep every 5 seconds Flashing Off Off Off red Off Off Off Off Off Off Flashing Off green Flashing red Off Off Off Off On 1 beep Off ff ff every 5 seconds di Flashing Off On 1 beep every 5 seconds Flashing u o om On 1 beep every 5 seconds O On 1 beep every 5 seconds 0 om On 1 beep every 5 seconds On 1 beep every 5 seconds l ui it LL ali i Flashing red ff ff ff ff ff ff ed ff ed Flashing Flashing Flashing Flashing Flashing Flashing On No red red red red red red Continuous Green Off N
8. connected by a ground cord to a grounded workstation or computer chassis Wrist straps are flexible straps with a minimum of 1 megohm 10 percent resistance in the ground cords To provide proper ground wear the strap snug against the skin Use heel straps toe straps or boot straps at standing workstations Wear the straps on both feet when standing on conductive floors or dissipating floor mats Use conductive field service tools Use a portable field service kit with a folding static dissipating work mat If you do not have any of the suggested equipment for proper grounding have an authorized reseller install the part For more information on static electricity or assistance with product installation contact an authorized reseller Electrostatic discharge 57 Acronyms and abbreviations ERM extended runtime module LED lightemitting diode NEC National Electrical Code NEMA National Electrical Manufacturers Association NFPA National Fire Protection Association PDU power distribution unit PFC power factor corrected REPO remote emergency power off UPS uninterruptible power system Acronyms and abbreviations 58 Index A alarm cannot be silenced 39 alarm conditions 39 alarms silencing 30 alarms troubleshooting 39 authorized reseller 50 Auto Bypass mode 28 43 backup time insufficient 42 batteries care and storage 35 batteries charging 23 26 batteries insuffic
9. management software on page 31 e Plug an extension bar into any IEC 320 C19 receptacle to yield eight additional IEC 320 C13 receptacles Connecting the UPS cord retention clips Charging the UPS batteries With the UPS in Standby mode allow the batteries to charge before putting the UPS into service Installation 23 IMPORTANT Charge the batteries for at least 24 hours before supplying backup power to devices The batteries charge to e 80 percent of their capacity within 3 hours e 100 percent of their capacity within 48 hours Starting power to the load Start power to the load by placing the UPS in Operate mode on page 27 b IMPORTANT AC power must be available the first time the UPS is started Installing the ERM Before installing the ERM review and observe all warnings in Precautions on page 1 N WARNING Uneven mechanical loading in the rack may cause a hazardous condition Z CAUTION Always plan the rack installation so that the heaviest item is on the bottom of the rack Install the heaviest item first and continue to populate the rack from the bottom to the top 1 Install the mounting rails Installing the mounting rails on page 1 2 2 With one person on each side of the carton lift the chassis and lower it to the floor in front of the rack 3 Install the mounting ears on the chassis using the screws provided With one person on each side lift the chassis to rail lev
10. 0 seconds for the UPS internal circuitry to discharge UPS operations 30 Power management Power management software HP Power Manager software ensures maximum power reliability of computer systems through comprehensive control of UPSs The easy to use browser interface enables novice users to configure and manage power protection settings To download the latest version of HP Power Manager software see the HP website http www hp com go rackandpower NOTE To install and configure the software see the software user guide The software user guide is available for download from the HP website http www hp com go rackandpower HP Power Manager Does not require complex management systems which simplifies deployment configuration and management of UPS protected environments Manages a graceful shutdown of attached devices during utility power failures Prioritizes the timing of attached load device shutdowns Shuts down and reboots any UPS and attached load devices based on a user specified schedule Customizes alert generation with modifiable dialog boxes command execution and email and broadcast messages Monitors the status of the UPS and reports alarms Displays a power log for analysis Manages independent UPS load segments to provide separate power control of attached load devices Delays reboot by load segment after a power outage to sequence the startup of system components Power management 31 Mainte
11. HP UPS R5500 User Guide en Part Number 351643 004A September 2007 Fourth Edition Copyright 2003 2007 Hewlett Packard Development Company L P The information contained herein is subject to change without notice The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services Nothing herein should be construed as constituting an additional warranty HP shall not be liable for technical or editorial errors or omissions contained herein Audience assumptions This guide is for the person who operates configures maintains and troubleshoots UPSs HP assumes you are qualified in the servicing of high voltage equipment and trained in recognizing hazards in products with hazardous energy levels Contents Qe asc Peel S MNT I TT TT ETT TIT 6 UPS doleo eR 6 UPS front panel Aree teem er oem rere RM MAU ee E e ERN MM DENM QU RUNE UN MM Treen NUN VIEN yr terre 6 UPS front panel CONOS errasse e DPA DE Rte RR acess ntact ae okt epee puma 7 UPS frontpanel EL indicaiors sussssaysantneenetoasn ip taapEep US Cox haa E ERE Um qu RU MUR TUI Mq SEEN Qi Pn M xD epdE 8 VFS Feat CII MEE NEQU OU IRE 9 MddieN qe EEUU 9 ERM tedrpanel ce oasis to ume oes ig diuisa aba EU mre 10 oe NER ae ae TERRI RR ER 11 Precautions HEREIN 11 Preparing to install the hardware isse eene EASE EESE ESE nere n nennen ener enne 11 IE A lae
12. M HERENNIUM NM AIIELIM 27 Configure Mode eue aac fens babe a E Mu sata Ad Dri R bent i QUEMAR SM UY A RAASDE Drain dediti 28 Aulo Bybdss miOde xe leo EN IuIIREPUPINMIDMEIULINMANEL UII UII NUM 28 Contiguring he URS os ovile Ee DOS HR MER trea ud oer pu Had D Nereus ore einer eR 28 Testing the LEDS RERO 29 Silencing EF CE ede Lo D PERI EET TET TTE DITS 30 Contents 3 Verifying the REPO port connection o5 ioa vice etie buo V thes Pe E OnbRer P ES EESE t GERM AROUND GER I A Et equ 30 Powering dowhdhe UPS crass vertcsa dt cbpte SEHR seene DD SU pH MESURE DEM ESEE une EEEE HANE OUO DRM OES ON c EE bU Pe deel Rob 30 Power mn tc eN erno 21 Power management self els aossiopipA debe ae QURE HD Qe un DEA RI open NOR o DRM EE ESSA RR TU penc i RR UU LEER HU TENE 31 mur prc Ll sl PERENNE EET I E NN 32 Removing the UPS front bezel isset rr leta i Ea pm DP ista ta ba pr Ei Mit 32 Removing the ERM front DB 5l u ed ie erp paleta irt al exa eda oci adlata ade d E vr el ud DAR arabi 32 Replacing the UPS electronics module ener nennen rennes dd Replacing the UPS option Gabi ue eed da x Oda Pier a ARR a PU al a a as db ada ias da Ud Qr an Rr 34 Replacing the batteries sca derer M eo RRERR APR FMR CORN EHIRAKU RR eR9REEREKOKUR PRIM Ro eO ORE DIM Ub B rna NOR H e LEER ESEE ESEE KA TE nenne 35 Important battery safety information eene eene nennen enne enne 35 Battery care and storage guidelines ccecccessseeeseeeecneeeeesaeeeeneeecnseceeseeeeeneeceeeeeea
13. PORTANT e Although the audible alarm silences the condition that caused the alarm to sound may still exist e lfa utility power failure caused the alarm the Utility LED or the General Alarm LED illuminates red the alarm silences after power is restored For information about audible alarm conditions see LED and audible alarm troubleshooting on page 39 Verifying the REPO port connection NOTE While testing operate connected equipment in a safe test mode so the effects do not disrupt critical operations After connecting the REPO port on page 20 1 Initiate a REPO by closing the REPO contact The General Alarm LED and Utility LED UPS front panel LED indicators on page 8 flash AN CAUTION If the polarity is reversed while connecting the REPO port the UPS powers up normally 2 Verify proper connection of the REPO port a Power up the UPS Starting power to the load on page 24 b Disconnect the REPO port c Reconnect the REPO port If the polarity is correct the REPO connectors can be disconnected and then reconnected without initiating a REPO d Verify that the UPS remains in Operate mode on page 27 e If a REPO is initiated the polarity is reversed Check and correct the connections pawaran down the UPS Shut down all load devices 2 Press the Standby button to take the UPS out of Operate mode Power to the load receptacles ceases Disconnect the UPS from utility power Wait at least 6
14. Remove one or more load devices to reduce the power requirements 3 Wait at least 5 seconds and restart the UPS 4 If the condition persists verify that the load devices are not defective REPO condition Action e If the remote switch is closed then open the switch to enable power to the output receptacles e Ifthe condition occurred while reconnecting a disconnected REPO port then verify the polarity of the REPO connector pins For more information about REPO ports see Connecting the REPO port on page 20 Site wiring condition Action Contact a qualified electrician to be sure that e The utility power receptacle is grounded e There is a ground wire in the UPS power cord e The line and neutral wires are not reversed in the wall outlet UPS does not provide the expected backup time Action 1 If the Overload LED UPS front panel controls on page 7 is illuminated remove one or more load devices to reduce the power requirements Allow the UPS batteries to charge for 48 hours 3 If the Battery Fault LED is red replace the batteries UPS battery replacement procedure on page 36 4 During extended power outages save your work power down the load devices and then power down the UPS Powering down the UPS on page 30 to conserve battery power UPS does not start Action 1 Be sure that the power cord is plugged in to a utility power receptacle 2 Check the power source at the utility power receptac
15. The Taiwan EPA requires dry battery manvfacturing or importing firms in accordance with Article 15 of the Waste Disposal Act to indicate the recovery marks on the batteries used in sales giveaway or promotion Contact a qualified Taiwanese recycler for proper battery disposal D es ies Ta VL Power cord statement for Japan flr PANS ni E F BBV F v AAAS n7 EJ K d HHO RM CIE HIE A Regulatory compliance notices 56 Electrostatic discharge Preventing electrostatic discharge To prevent damaging the system be aware of the precautions you need to follow when setting up the system or handling parts A discharge of static electricity from a finger or other conductor may damage system boards or other static sensitive devices This type of damage may reduce the life expectancy of the device To prevent electrostatic damage Avoid hand contact by transporting and storing products in static safe containers e Keep electrostatic sensitive parts in their containers until they arrive at static free workstations e Place parts on a grounded surface before removing them from their containers Avoid touching pins leads or circuitry e Always be properly grounded when touching a static sensitive component or assembly Grounding methods to prevent electrostatic discharge Several methods are used for grounding Use one or more of the following methods when handling or installing electrostatic sensitive parts e Usea wrist strap
16. an Union notice 54 F FCC rating label 52 Federal Communications Commission FCC notice 52 53 firmware updating 38 frequent switching between battery and utility power 43 front panel buttons 7 front panel components 6 7 front panel LEDs 8 Index 59 G general alarm condition 40 General Alarm LED location 8 General Alarm LED troubleshooting 39 ground bonding cable connecting 21 grounding methods 57 H hardware options 49 hardware preparing to install 11 high current output receptacle connecting 22 high current output receptacle location 9 high current output receptacle specifications 44 HP Power Manager 31 HP technical support 50 identification number 52 input specifications 44 input voltage is out of range 41 installation instructions 11 installing the batteries 17 installing the ERM 24 installing the rails 12 installing the UPS 15 insufficient low battery warning 41 internal UPS fault condition 41 J Japanese notice 55 L LEDs testing 29 LEDs troubleshooting 39 LEDs unit identification UID 8 limited warranty 51 load protection guarantee 51 load segments controlling 31 load segments location 9 load segments specifications 44 low battery shutdowns 41 low battery warning insufficient 41 M maintenance 32 modes of operation 27 modifications FCC notice 53 mounting rails 12 N nominal voltage configuring 28 O On Battery LED location 8 On Battery LED
17. arameter Available settings Associated LED Explanation when LED is illuminated Nominal Voltage 200 208 Nom General Alarm Nominal utility voltage level is set to Setting red 200 208 VAC factory default for 326529 D71 EE 220 Nom On Battery red s utility voltage level is set to 220 UPS operations 28 Available settings Parameter Associated LED Explanation when LED is illuminated Battery Fault Nominal utility voltage level is set to 230 red VAC factory default for 326529 B31 Site Wiring Fault Nominal utility voltage level is set to 240 red VAC Utility green Audible alarm sounds when ground is missing or line and neutral connections are reversed 0 to 25 load UPS is configured for no attached ERMs green factory default 26 to 50 UPS is configured for 1 attached ERM load green 51 to 75 UPS is configured for 2 attached ERMs load green To change the UPS configuration parameters 1 Place the UPS in Configure mode on page 28 The LEDs associated with the currently configured parameters illuminate A flashing green cursor indicates where you are in the configuration process as you scroll through the available settings 2 To change the nominal voltage press the On button to advance the cursor to the LED associated with the appropriate nominal voltage parameter The selected voltage configuration LED flashes 3 Press the Standby button to select the nominal voltage configuration
18. button until the audible alarm sounds e f the UPS is off no LEDs are illuminated press the On button to start the UPS on battery power For the location of buttons see UPS front panel controls on page 7 For the location of LEDs see UPS front panel LED indicators on page 8 Configure mode In Configure mode Power is available at the UPS receptacles e The UPS charges the batteries as necessary e The UPS configuration can be updated The UPS can be placed in Configure mode while in Operate mode on page 27 or Standby mode on page 27 To place the UPS in Configure mode 1 Remove the front bezel Removing the UPS front bezel on page 32 2 Press and hold the Configure button until the front panel LEDs flash in unison and the Configure Mode On LED illuminates solid green For the location of buttons see UPS front panel controls on page 7 For the location of LEDs see UPS front panel LED indicators on page 8 Auto Bypass mode The UPS automatically enters Auto Bypass mode when either of the following conditions occurs e The power from the UPS reaches a percentage greater than 110 percent for more than 10 cycles or between 103 percent and 110 percent for more than 2 minutes e The UPS electronics module fails or is removed Configuring the UPS In Configure mode the LED front panel display changes function to enable modification of the UPS parameters Each LED is associated with a different p
19. d in a residential environment for example personal computers The FCC requires devices in both classes to bear a label indicating the interference potential of the device as well as additional operating instructions for the user FCC rating label The FCC rating label on the device shows the classification A or B of the equipment Class B devices have an FCC logo or ID on the label Class A devices do not have an FCC logo or ID on the label After you determine the class of the device refer to the corresponding statement Class A equipment This equipment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications Operation of this equipment in a residential area is likely to cause harmful interference in which case the user will be required to correct the interference at personal expense Class B equipment This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential in
20. e within the guidelines of the Computer Business Equipment Manvfacturers Association Battery power 5 of nominal output voltage rating Output feature specifications a eid 94 nominal input voltage Sine wave 5 THD with typical PFC load Noise filtering MOVs and line filter for normal and common mode use Battery specifications Foame spea Each model contains maintenance free sealed valve regulated lead acid batteries with an 8 year minimum float service life at 25 C 77 F P battery modules have a battery string voltage of 240 ae charge takes no more than 48 hours Approximately 3 hours to 80 percent capacity at default nominal utility voltage and no load Battery runtime for NA JPN model Load W percent Estimated battery Runtime with one ERM Runtime with two ERMs EL minutes minutes BST Battery runtime for INTL model Load W percent Estimated battery Runtime with one ERM Runtime with two ERMs lt ees we 49 8 Specifications 46 Load W percent Estimated battery Runtime with one ERM Runtime with two ERMs runtime minutes men _ 58 15 he le Environmental specifications Feature Specification 0000000 Operating temperature 10 C to 40 C 50 F to 104 F ULtested at 25 C 77 F Nonoperating 25 C to 55 C 13 F to 131 F temperature Relative humidity 20 to 80 noncondensi
21. e expected backup time ssssssssssseeeneeeene eene eene 42 iso Nu REND 0L OLI RTT 42 UPS frequently switches between utility and battery power enne 43 UPS is in Auto Bypass Mode ccccccccsssccesseseccescsseceeeceseaeeeesseeeeeceseeeeseeeseeeesseeesescaseeeesesseseeeesseaseeesentegeeensas 43 UPS is omballenicixespeen I EUM HM LU ERIDENL ONE MEDII IM NL UI MAL IM INIM I 43 Utility power condition irt ree eee e eet se eie SE dad rerit af i sette Pe een 43 Peen E LL eda E AE mede ueni met Heri miM E EE OSESE 44 UPS physical specifications ccccccccessccecsssececcsseeeecessneesecesaeeeeceseeeeeseeeesecesaeeeecssseeeseseeeesecseseeeesenegeeeeas 44 ERM physical specifications ccccccccssssceccessececcssseeeccsseseeceeeseeeeecssseeesessseeeeeceseeeecesseeecessaeeesesstseeeesenegeeeg eas 44 UPS input specifications RRRRRRRRRRRRRRRRRRRRRRRRRRRRRRREMMEMMEMMMEMMMMMMMMMMMMMMMM 44 UPS output specifications ccccccccsessecceeceseceescsneeeeeeeeeeeeceeseeeeeceeeeeseseeeeseceseeeecesseeesesaaeesescnseeeesenegeeeeas 44 Power protection specifications essen eene en trennen nnne entere enne 45 Voltage specihicdfions sessie aiee teie nae rH tiva dene afe A Nu uh a RENEA ENERE 45 Output tolerance specifications eee enne 46 Output feature specifications esie eene eene nen rennen nenne eere ee tnn 46 Bailery specilicalioris recette tenete opp TE creo pU e e Eee RUE X Fete seeded Ve esee cesdetgedi
22. e requirements 12 site wiring condition 42 Site Wiring Fault LED location 8 Site Wiring Fault LED troubleshooting 39 software 31 spare part numbers 48 spares 48 specifications 44 Standby button location 7 Standby mode 27 static electricity 57 storing batteries 35 support 50 supported hardware 49 supported software 31 system configuration settings 28 W warranties 51 weight battery 17 35 weight ERM 44 weight UPS 44 T Taiwan battery recycling notice 56 technical support 50 telephone numbers 50 temperature ranges environmental 47 Test Alarm Reset button location 7 testing LEDs 29 tools 11 troubleshooting 39 U unpacking the components 12 updating the firmware 38 UPS does not start 42 UPS firmware updating 38 UPS is on battery 43 UPS operations 27 UPS installing 11 15 Index 61
23. ective 2004 108 EC Compliance with these directives implies conformity to applicable harmonized European standards European Norms which are listed on the EU Declaration of Conformity issued by Hewlett Packard for this product or product family This compliance is indicated by the following conformity marking placed on the product CE This marking is valid for non Telecom products and EU harmonized Telecom products e g Bluetooth CE xxxx O This marking is valid for EU non harmonized Telecom products Notified body number used only if applicable refer to the product label Hewlett Packard GmbH HQ TRE Herrenberger Strasse 140 71034 Boeblingen Germany This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste Instead it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste mmm 9 ectrical and electronic equipment The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment For more information about where you can drop off your waste equipment for recycling please contact your local city office your household waste disposal service or the shop where you purchased the product Regulatory compliance notices 54 Japane
24. eeesentesentaeentaeenenats 35 UPS battery replacement procedure sse eene enne e nennen nnns 36 Replacing the REPERI RINT TP E CEREREM 37 Replacing the zh ANCIEN TIT T UTRIQUE OHRL APPIO HENCEPEERRVUAS 37 Updating the UPS Tit weltec sce eee nri ER HR RR FERE ER REREPRK FC HA YR FR PECRREA KE HEELS EUR A MM EORR IR QRMERRUKEEE FERRE RYE 38 LT erre es NO E I E NNI UR ASISTIR TURON IR URDU A S 39 LED and audible alarm troubleshooting adco rear let hthactantiockadet iota udis ean nt CR aues am Bob UR URS 39 Battery condition esie tet rre tete HERE e eee De PIE rere e FECE aA EEE EHE d o Ears d ELE Sea 40 Bypass IS out GL PODES ec preis PEN Qoare ida Usa CU asa e V Rt ar RU i needa Ud Ln Du i A dd De oU UU 40 Generalalarm condition voosab ern RD UD EHPD RR e e E orn NMFdE NM EE UI A I pU RM EEUU 40 Input voltage i5 pUPoI HANGS sors n read a arde VEU ex baq ia aan pi wes rd eq da E 41 Insufficient warning of low Dellerigs sicque ERA G rper RURAMRN veupRN QUU adi deena inter teens MEIN pem RN ERREUR 41 Internal UPS fault ceil HIE ccce ta de Rap nu aad niga RAD ADUA ERU gi ule n d cnm Vd acme ln UE 41 low battery shutdowns iiie e eo Re este eie Re ed cea tei e RR PER ea ERES RR LAE adde tu ERA Rc Resa P RR IR 41 Overlpaa conditio sesyen e DDR ERA a ESO pU Ra Fed E ERG AN ER NUES HERREN EP aN UE G URN 42 dzPis n rper 42 bile wiring Condition ssiri tuer Mos MEA GG IR Mord ep EE EENAA E RU RD NUM I oZ f Duaci M 42 UPS does not provide th
25. el and slide the chassis on the mounting rails Attach the chassis to the rack using the supplied screws If using the rear mounting brackets be sure that the bracket tabs are fully inserted into the rear panel cutouts then tighten the brackets Installation 24 Attaching the ERM front bezel Switching off the ERM circuit breaker WARNING To prevent personal injury from electric shock or damage to the equipment verify P P jury g quip that the circuit breaker is in the Off position Installation 25 Connecting the ERM to the UPS NOTE To install a second ERM plug the cable from the second ERM into the socket at the rear of the first ERM Up to two ERM units can be connected Switching on the ERM circuit breaker Charging the ERM batteries Connect the UPS to a grounded utility power outlet When the UPS is plugged in it automatically enters Standby mode and begins charging the ERM batteries With the UPS in Standby mode allow the ERM batteries to charge for at least 24 hours before putting the UPS into service A CAUTION To ensure maximum runtime be sure to configure the UPS Configuring the UPS on page 28 for the number of installed ERMs using the UPS front panel controls Installation 26 UPS operations Modes of operation The UPS has four modes of operation e Standby mode on page 27 Operate mode on page 27 e Configure mode on page 28 e Auto Bypass m
26. etgneneatetedestieeanese 46 Battery runtime for NA JPN model sssssssssssseseee eene nennen ener ee nnne e nennen eene nennen ens 46 Battery runtime for INTL model ssssssssssessese en eene enhn enne eren ener nnne een nnne nennen ens 46 Environmental specifications cccccccccccceceessscecesseeeecesseeeeeesneeeccssaeeesesseeeeesseseeeccesseeesesaaeesessneeeesenegesensas 47 REPO pori specications 3 cei etes erede Eee M tees dep DR e Ei Esp A AEN E E EE ee iati EEEE 47 NND NUNT NT NN T HN TT RTT 48 Ordering SS Bases usce ene aA E E E E Obr eU ERAN UD VPN EE 48 Contents 4 Uere NEAL SERERE 48 Hardware ODT OMS sien tori eoo oeie s enea a esos en Loo e eee dete LET S E Ee otia fe e doses docente 49 Seres E c DROP sN 50 Before you Contact HP ERR M em 50 FPconiacianormalloris eere tiere nee ERR Fe erre ce eR e E E CER Ge EO EE De I E bedienen PE neas 50 Warraniy Mormane neneiia ERE ETE LIS EE t EEEE HEEL HE AEREAS 5 Limited warranty cccccccceseccecseseccecseneeeeeeeeseeeeeceeeeeeeeneeeeeceseeeesceseeeeseeseeeeeecaseeeeceseeeesesseeeesessnseeeeseneteeeg eas 51 250 000 Computer Load Protection Guarantee ccccccccccccccsssscecceseceeecessseeeccsseeeeseeseeeeseceeeeescnseeeesenegeeeeegs 51 Pre Failure Battery Warranty ccccccccsssscccesssececcsseeeecessneeececesaeeeecesaeeesesseeeeeccsseeeccesseeesesseeeesecssaeetesenegeeeg eas 51 Regu sor compiono NOTE Seaia aA os Regulatory co
27. exists The installation of options and routine maintenance and service of this product must be performed by individuals who are knowledgeable about the procedures precautions and hazards associated with AC power products This symbol indicates that the UPS exceeds the recommended weight for one individual to handle safely 68 k WARNING To reduce the risk of personal injury or damage to the equipment 9 P jury g quip 150 Ib observe local occupational health and safety requirements and guidelines for manual material handling This symbol indicates that the ERM exceeds the recommended weight for one individual to handle safely 75k WARNING To reduce the risk of personal injury or damage to the equipment 9 P jury g quip 167 Ib observe local occupational health and safety requirements and guidelines for manual material handling N WARNING To prevent personal injury from earth conductor leakage current e Do not operate the UPS while disconnected from the utility power source e Disconnect load devices before disconnecting the UPS from the utility power source Preparing to install the hardware Before installing the hardware 1 Be sure the necessary tools and materials on page 11 are available 2 Selectan installation site Selecting a site on page 12 3 Prepare the equipment Readying the equipment on page 12 for installation in the rack Tools and materials The following tools are required for installation Ph
28. he name of the nearest HP authorized reseller e Inthe United States see the HP US service locator webpage http www hp com service locator e In other locations see the Contact HP worldwide in English webpage http welcome hp com country us en wwcontact html For HP technical support e In the United States for contact options see the Contact HP United States webpage http welcome hp com country us en contact us html To contact HP by phone o Call 1 800 HP INVENT 1 800 474 6836 This service is available 24 hours a day 7 days a week For continuous quality improvement calls may be recorded or monitored o If you have purchased a Care Pack service upgrade call 1 800 633 3600 For more information about Care Packs refer to the HP website http www hp com e In other locations see the Contact HP worldwide in English webpage http welcome hp com country us en wweontact html Technical support 50 Warranty information Limited warranty To back up the wide range of features offered with the UPS a 3 year limited warranty is provided 250 000 Computer Load Protection Guarantee In addition to the limited warranty a 250 000 Computer Load Protection Guarantee provided by the original equipment manufacturer is offered L7 IMPORTANT The 250 000 Computer Load Protection Guarantee is offered only in The United States and Canada The 250 000 Computer Load Protection Guarantee only applies if
29. ided 4 With one person on each side lift the chassis to rail level and slide the chassis on the mounting rails Attach the chassis to the rack using the supplied screws If using the rear mounting brackets be sure that the bracket tabs are fully inserted into the rear panel cutouts then tighten the brackets Installation 16 Removing the UPS battery bracket Installing the batteries N WARNING To prevent personal injury prepare the area and observe all materials handling procedures when transporting a battery module Battery modules weigh 20 kg 44 lb Installation 17 Replacing the UPS battery bracket Installation 18 Switching on the UPS battery circuit breaker Connecting the serial communications port AN CAUTION Use only the computer interface cable supplied with the UPS to connect the communications port to the host computer Z CAUTION Using a USB to serial converter cable will damage the UPS iy IMPORTANT Power management software requires the communications port to be appropriately cabled to the host computer Installation 19 Connecting the REPO port WARNING The pins on the REPO port are polarity sensitive Be sure to verify polarity while p p p y yP y connecting the REPO port R3000 R5500 OPEN 2 CONTACTS N WARNING To meet the requirements stated in NEC NFPA 70 Articles 645 10 and 645 11 a UPS installed in a computer equipme
30. ient warning when low 41 batteries replacing 35 36 batteries runtime 46 batteries specifications 46 battery bracket 17 18 battery circuit breaker 19 battery condition 40 Battery Fault LED location 8 Battery Fault LED troubleshooting 39 battery replacement notice 55 battery warranty 51 bezel attaching 18 25 bezel removing 32 bracket battery 17 18 BSMI notice 55 buttons 6 7 bypass is out of range 40 C cables 53 Canadian notice 54 charging batteries 23 26 circuit breakers location 9 10 circuit breakers specifications 44 circuit breakers switching off 25 37 circuit breakers switching on 22 26 class A equipment 52 class B equipment 52 communications port connecting 19 component identification 6 7 8 9 10 configuration of system 28 Configure button location 7 Configure mode 28 Configure Mode On LED location 8 connecting devices to UPS 22 connectors 6 9 10 contacting HP 50 cord retention clip locations 9 cord retention clips connecting 23 D Declaration of Conformity 53 devices connecting 22 diagnostics 29 dimensions ERM 44 dimensions UPS 44 disposal battery 55 electrical requirements 12 electronics module replacing 33 electrostatic discharge 57 environmental specifications 47 ERM circuit breaker turning off 25 ERM circuit breaker turning on 26 ERM configuring 28 ERM connecting 26 ERM identifying components 10 ERM installing 24 ERM replacing 37 Europe
31. illips screwdriver e 10 mm hexnut driver Installation 11 The following items are supplied with the rack Screws Hex nuts Cage nuts Cage nutfitting tool Selecting a site N WARNING To prevent fire or electric shock install the unit in a temperature and humidity controlled indoor environment free of conductive contaminants When selecting a site consider the following factors Elevated operating ambient temperature If the equipment is installed in a closed or multi unit rack assembly the operating ambient temperature of the rack environment might be greater than room ambient temperature Install the equipment in an environment compatible with the operating temperature Environmental specifications on page 47 Reduced air flow lIn the rack the rate of air flow required for safe operation of the equipment must not be compromised Circuit overloading Consideration should be given to the connection of the equipment to the supply circuit and the effect that overloading of the circuits might have on overcurrent protection and supply wiring Appropriate consideration of equipment nameplate ratings should be used when addressing this concern Reliable earthing Reliable earthing of rack mounted equipment should be maintained Particular attention should be given to supply connections other than direct connections to the branch circuit such as the use of power strips Electrical requirements All models requi
32. is not within 12 percent of nominal voltage The UPS is receiving utility power that might be unstable or in brownout conditions The UPS continues to supply power to the connected equipment If conditions worsen the UPS might switch to battery power Action 1 Check the input voltage and reconfigure the UPS Configuring the UPS on page 28 2 Contact a qualified electrician to verify that the utility power is suitable for the UPS General alarm condition Action 1 If power management software is being used check the log files to obtain specific error information to help identify the problem For more information about the causes of a general alarm condition see the HP Power Manager user guide available for download from the HP website http www hp com go rackandpower 2 Check the batteries a Allow the UPS batteries to charge for 48 hours b If the Battery Fault LED is red replace the batteries UPS battery replacement procedure on page 36 3 Reduce the load a Power down the UPS Powering down the UPS on page 30 Troubleshooting 40 b Remove one or more load devices to reduce the power requirements c Wait at least 5 seconds and restart the UPS d If the condition persists verify that the load devices are not defective 4 Allow the UPS to cool a Power down the UPS Powering down the UPS on page 30 b Clear vents and remove any heat sources c Verify that the airflow around the UPS is not
33. le Troubleshooting 42 UPS frequently switches between utility and battery power Action 1 Check the input voltage and reconfigure the UPS Configuring the UPS on page 28 2 Contact a qualified electrician to verify that the utility power is suitable for the UPS UPS is in Auto Bypass mode Action 1 If power management software is being used check the log files to obtain specific error information to help identify the problem For more information about the causes of a general fault condition see the HP Power Manager user guide available for download from the HP website http www hp com go rackandpower Verify that no blockage of airflow to the front bezel and rear panel exists If the LED does not turn off replace the electronics module Replacing the UPS electronics module on page 33 UPS is on battery Action Save files and shut down connected equipment Utility power condition The utility input voltage is outside the operating range Action 1 Check the input voltage and reconfigure the UPS Configuring the UPS on page 28 2 Contact a qualified electrician to verify that the utility power is suitable for the UPS Troubleshooting 43 Specifications UPS physical specifications Height 13 03 cm 5 13 in Depth 66 04 cm 26 in Width 44 15 cm 17 38 in seis 050 ERM physical specifications UPS input specifications NOTE An asterisk indicates the default setting
34. lity power 25 sgonceseepnsaatsnanetessonennai sagnnceaandentaad sebontentanintand ssbeamaiieenisseses 22 Connecting devices Sonn dil ce RT oT 22 Connecting the UPS cord retention clips socsc escam nt sscsezcu epi ris e oet e bt ub assu oett td MR Fes ee Fett REL EVE UE 23 Charging ine UPS bateries sic caeeeie inl aod ice HP ERG Ronde L Np iine ii r v Ga tisch rit lp aAa PUN tee und 23 Starting power to the load 5s cas oss sag RENI ug inn sac NUENU qnt inq IE RT AM I SOM DUM DN QN QM UM EESE EEEn Eens UAM Nr 24 Installing ie ERM cose t ise NEUE Dos Eri senesne debian ufa se M A D Fo Eeen E E anie esq uEN HA UM E DCN IN TRUE 24 Attaching the ERM front boxe coescsmrysestezc ePi ries evcx URBIS s rect t eUNA DES den Mop eI capi PIPER 25 Switching off the ERM circuit breaker Gutes cre hurevdbu denn HAN RUIN DPA DH NURAR E FUE YR ARAM QUE M FUR 25 Connecting the ERM to the UPD ass eoe AP RDORAR Hr PAG enei ane a E pH ERE GMNU QUU EE EE 26 Switching on the ERM circuit brise efe sacas ri iti d taa lad aibi abc Rev A Ru ove RU ua 26 Charging the ERM botteries iix i etur ipd E Upure t RRD M Uer R GAB ESES SNES NEEESE peer naan prM HM MM 26 IT S DO Eua rere UEM EE A E teeter rer ater ILU E A MCI tere reer reer M ORUM OLI EN 27 Modes of operation cccccsssseccesesseceesensseccessaeeeeeseseeeseeeaeeecesaeeeeeeeseeeeeeesaeeeeesaeeseeseaeessseesaeceseeseaeesesenaaeeses 27 Standby Mode em 27 Operalemodexim u
35. moving the UPS front bezel on page 32 3 Remove the UPS battery bracket Removing the UPS battery bracket on page 17 4 Remove the UPS battery modules To replace the component reverse the removal procedure L IMPORTANT Charge the batteries for at least 24 hours before supplying backup power to devices The batteries charge to e 80 percent of their capacity within 3 hours e 100 percent of their capacity within 48 hours Maintenance 36 Replacing the UPS To remove the UPS 1 Power down all attached load devices 2 Power down the UPS Powering down the UPS on page 30 3 Switch the circuit breaker for any attached ERMs to the Off down position 4 Switch the battery circuit breaker for the UPS to the Off down position Unplug the UPS power cord Disconnect the communications cable from the option card 5 6 7 Disconnect the ground bonding cable 8 Disconnect the REPO port 9 Unplug the load devices 10 Unplug all connected extension bars and PDUs 11 Unplug the ERM connected to the UPS 12 Remove the UPS front bezel Removing the UPS front bezel on page 32 13 Remove the UPS battery bracket Removing the UPS battery bracket on page 17 14 Remove the UPS battery modules 15 Remove the screws securing the UPS to the rack 16 Remove the UPS from the rack To replace the component reverse the removal procedure Replacing the ERM To remove the ERM 1 Switch the
36. mpliance identification numbers ccececeesseeeeeeeceeeeeeeseeeeeeeceneeecnuaeeceseeeetueeecnsesentaeeeeneeeenaaees 52 Federal Communications Commission notice eene eene eene ener nennen enne nnns 52 FCC TOMO IDE eae Soe 52 Glass A egq ipmenh esre e E ILE cM MSIE UR E NL 52 Class uim snare ain ea E a eget sake eael nade REAT aE 52 Declaration of conformity for products marked with the FCC logo United States only 53 Modifications ss ee a E vene cete R E E a E EE Eaa E tpe OL R 53 Gables E E E E E E A E E E E E E E A 53 Canadian notice Avis Canadien sse RI e enn nen ene nnn n ess eene ESEE EEEE EESE e nen nnn nnns 54 European Union regulatory NOTCE serisinin iseia da GUAPO uni ped c t cO A NAM EE EES E KAE M eret us iR 54 Kerne M nUEUUET 55 BSMLnOftiCe e t re e v Rv vv Y sine DONOR TY RES EN EPA Y e EU xbv v dv v PR PVEEE 55 Battery replacement notice cccccccsessssesessseceeeceseesesceneeseseeeeeeeeseseesesseeceeseeeeeeeesceseesesceseaeesseseseasessesaaeeegeas 55 Taiwan battery recycling Rolle its d a iix patat retain R RR aA UND RI NUR M UD DURER DU dE 56 Power cord statement for Japan vice iiber cese ERR TE ea BEER Re RE Pe EE EE RR EAE ead ERE RA Pese e Deep s 56 Esdr DEBER epa RM eters eer ene A aera E mer M RUM E NRI E MAD ED EA RE MARRE ME EUM MMC 57 Preventing electrostatic discharge ccceccessseceeseeeeensece
37. nance Removing the UPS front bezel Maintenance 32 Replacing the UPS electronics module This component is hot swappable and can be replaced without powering down the UPS 1 optional To replace the component with the UPS powered down refer to Powering down the UPS on page 30 Disconnect the communications cable from the option card Remove the option card Replacing the UPS option card on page 34 Remove the UPS front bezel Removing the UPS front bezel on page 32 2 3 4 5 Remove the screw securing the electronics module and slide the module out AN CAUTION To avoid dropping the load while hot swapping the electronics module press and hold the Test Alarm Reset button until the electronics module is firmly seated in the connector and the Load Bar LED is illuminated 6 Replace the electronics module while holding down the Test Alarm Reset button Do not release the button until the electronics module is firmly seated in the connector and the Load Bar LED is illuminated Maintenance 33 7 Replace the screw Replace the option card Reconnect the external cable to the card 10 Verify that the UPS is configured to the proper voltage and number of attached ERMs See Configuring the UPS on page 28 11 Replace the front bezel Replacing the UPS option card This component is hot swappable and can be replaced without powering down the UPS 1 optional To replace the component with
38. ng Operating altitude Up to 2 000 m 6 600 ft above sea level Nonoperating altitude 15 000 m 49 212 ft above sea level Audible noise Less than 45 dBA normal operation Less than 50 dBA on battery power REPO port specifications The REPO port meets the requirements of NFPA Articles 645 10 and 645 11 for a Disconnecting Means Specifications 47 Spares Ordering spares To order a spare visit the HP website http h61003 www hp com To replace parts under warranty contact an HP authorized service representative UPS spare parts list Description Spare part number X slot serial card 419180 001 Electronics module NA JPN 407417 D71 EE NEN NN NEN e Spares 48 Description Spare part number Computer interface cable 397642 001 Extension bars and mounting hardware 419595 001 OO o usemm oe not shown Hardware options For information on the supported hardware options see the HP website http www hp com go rackandpower Spares 49 Technical support Before you contact HP Be sure to have the following information available before you call HP Technical support registration number if applicable e Product serial number e Product model name and number e Product identification number Applicable error messages e Add on boards or hardware e Third party hardware or software Operating system type and revision level HP contact information For t
39. nput line cord into a grounded earthed electrical outlet that is installed near the equipment and is easily accessible e Do not disable the grounding plug on the input line cord The grounding plug is an important safety feature e Do not use extension cords Connect the UPS to a grounded utility power outlet When the UPS is plugged in it automatically enters Standby mode and begins charging the batteries Connecting devices to the UPS N CAUTION Do not plug laser printers into the UPS output receptacles The instantaneous current drawn by this type of printer can overload the UPS Before connecting devices e Verify that the UPS will not overload by checking that the ratings of the devices do not exceed the UPS capacity e Evenly distribute connected devices to both circuit breakers See UPS output specifications on page 44 for the maximum current rating for each receptacle After verifying that the UPS will not overload 1 Turnon the circuit breakers for load segments 1 and 2 NOTE The circuit breaker for load segment 1 protects the C19 and C13 outlets but not the large output receptacle 2 Connect the device power cords to the appropriate output receptacles on the rear panel of the UPS Installation 22 To provide additional receptacles e Plug a PDU or other device into the high current large output receptacle The large output receptacle is part of load segment 1 and can be turned off and on using power
40. nseeeeeeeeceecensaeeeeseeeeneeecteseseneeesnreeeneaeeeseteeeteeeenaeees 57 Grounding methods to prevent electrostatic discharge 57 Acronyms and GROPING iecit BU pERHIR HO FIF R S YSRMFU UR EBENE SRM KEUI SU PUK E ESR 58 NOS abt ata E AM a AM E ENDE CI EUM 59 Contents 5 Component identification UPS R5500 overview The HP UPS R5500 features a 3U rack mount design and offers power protection for loads up to 5000 VA 4500 W NA JPN or 6000 VA 5400 W INTL The modular design includes two hotswappable battery modules and one hot swappable electronics module allowing for reduced downtime and ease of replacement The UPS contains an enhanced front panel display two independently controlled load segments and a communications port for data exchange with a host computer Supported features include REPO circuitry power management software and various hardware options UPS front panel Wem Dem e Component identification 6 UPS front panel controls The front panel is shown with the bezel removed ten sein On button Powers up the UPS Starting power to the load on page 24 un Standby button Places the UPS in Standby mode on page 27 Test Alarm Reset button e Silences UPS alarms Silencing an audible alarm on page 30 e Tests the LEDs Testing the LEDs on page 29 a Configure button Places the UPS in Configure mode on page 28 Component identification 7 UPS front panel LED indicators
41. nt room must be connected to a REPO circuit L IMPORTANT The remote switch must be in the Off open position to enable power to the output receptacles NOTE Wire the connector block using stranded nonshielded wire AWG 22 18 or equivalent Installation 20 Separate wire pairs are attached to a single normally open contact in a parallel connection HP recommends using different colors for the positive and negative wires If a connector becomes disconnected and is reconnected with reversed polarity a REPO is initiated To avoid REPO port disconnect Minimize wire strain while connecting the REPO port Avoid allowing the wires to hang in the rear of the UPS Usetie wraps and tie wrap blocks to secure the wires tightly to the rack and the rear of the UPS For more information about the REPO port see REPO port on page 9 For information about verifying the REPO connection see Verifying the REPO port connection on page 30 Connecting the ground bonding cable The ground bonding screw is provided as an attachment point for conductors Use a ground bonding cable if the rack contains any conductors for the purpose of functional grounding or bonding of ungrounded metal parts Installation 21 The ground bonding cable is not included Connecting the UPS to utility power N WARNING To prevent injury from electric shock or damage to the equipment e Plug the i
42. o audible alarm page 30 N A A Yes UPS is in Operate mode on page 27 UPS is in Standby mode on page 27 UPS is in Auto Bypass mode on page 28 General alarm condition UPS is in Auto Bypass mode General alarm condition on page 40 Bypass is out of range on page 40 Battery test failure Battery condition on page 40 Low battery No utility power UPS is on battery on page 43 Batteries are disconnected Battery condition on page 40 On battery No utility power UPS is on battery on page 43 On battery Input voltage is out of range on page 41 Internal UPS fault condition on page 41 Troubleshooting 39 On Battery condition o Continuous page 40 Flashing lor Flashing lor On REPO condition o red m Continuous page 42 Site wiring condition on page 42 Flashing Off On UPS power capacity is red Continuous exceeded Overload condition on page 42 For the location of individual LEDs see UPS front panel LED indicators on page 8 Battery condition Action 1 Install the battery module If the battery module is already installed remove and reinsert the module 2 Allow the UPS batteries to charge for 48 hours 3 If the LED does not turn off replace the batteries UPS battery replacement procedure on page 36 4 If the condition persists contact an HP authorized service representative Bypass is out of range The input voltage
43. ode on page 28 Standby mode In Standby mode e No power is available at the UPS output receptacles e The UPS charges the batteries as necessary The UPS can be placed in Standby mode when the UPS is in Operate mode on page 27 To place the UPS in Standby mode press and hold the Standby button until the audible alarm sounds and the Utility LED flashes Power to the load ceases 7 IMPORTANT While in Standby mode the UPS maintains the charge on the batteries but no power is available at the output receptacles The UPS remains in Standby mode until an alternate mode is selected or until utility power is removed For the location of buttons see UPS front panel controls on page 7 For the location of LEDs see UPS front panel LED indicators on page 8 Operate mode In Operate mode e Power is available at the UPS receptacles e The UPS charges the batteries as necessary The UPS can be placed in Operate mode if either of the following conditions apply e The UPS is powered up and in Standby mode on page 27 e The UPS is powered down and no utility power is available To place the UPS in Operate mode press the On button The Utility LED turns solid green indicating that power is available at the UPS output receptacles The UPS acknowledges compliance with a short beep UPS operations 27 NOTE e f the UPS is using battery power no utility power is present and the Utility LED is red press and hold the On
44. oosen the hex nuts and extend the brackets to the desired length 2 Installation 13 3 Install cage nuts or clip nuts into the rear of the rack v 9 m MN NU Installation 14 5 Tighten the hex nuts Preparing the rails for integrated shipping If the unit is to be shipped in an HP 9000 or 10000 series rack 1 Remove the hex nuts flat washers and lock washers from the mounting rail 2 Install the rail reinforcement plates and tighten using the hex nuts with captive washers included in the kit instead of the nuts included with the rail 3 Install the rear mounting brackets using hex nuts Wait until the unit is installed and the brackets are adjusted before tightening the nuts Installing the UPS Before installing the UPS review and observe all warnings in Precautions on page 1 1 Installation 15 N WARNING Uneven mechanical loading in the rack may cause a hazardous condition Z CAUTION Always plan the rack installation so that the heaviest item is on the bottom of the rack Install the heaviest item first and continue to populate the rack from the bottom to the top 1 Install the mounting rails Installing the mounting rails on page 12 2 With one person on each side of the carton lift the chassis and lower it to the floor in front of the rack 3 Install the mounting ears on the chassis using the screws prov
45. re a dedicated unshared branch circuit suitably rated for the specific UPS as stated in Input specifications UPS input specifications on page 44 Readying the equipment 1 2 3 Check the battery recharge date specified on the label that is affixed to the shipping carton L7 IMPORTANT Do not use the battery if the recharge date has passed If the date on the battery recharge date label has passed without the battery being recharged contact an HP authorized service representative for directions Transport the packaged unit to its installation location Unpack the equipment near the rack where the unit will be assembled Z CAUTION Always plan the rack installation so that the heaviest item is on the bottom of the rack Install the heaviest item first and continue to populate the rack from the bottom to the top Installing the mounting rails Installation 12 N WARNING To reduce the risk of personal injury or damage to the equipment be sure that The leveling feet are extended to the floor The full weight of the rack rests on the leveling feet The stabilizing feet are attached to the rack if it is a single rack installation The racks are coupled together in multiple rack installations Only one component is extended at a time A rack may become unstable if more than one component is extended for any reason NOTE Mounting hardware for square and round holed racks is included in the UPS kit 1 L
46. restricted Wait at least 5 minutes and restart the UPS 6 f the condition persists contact an HP authorized service representative Input voltage is out of range Action 1 Check the input voltage and reconfigure the UPS Configuring the UPS on page 28 2 Contact a qualified electrician to verify that the utility power is suitable for the UPS Insufficient warning of low batteries Action 1 Verify that the power management software is not delaying the shutdown of attached servers when the UPS is in a low battery condition Allow the UPS batteries to charge for 48 hours If the Battery Fault LED is red replace the batteries UPS battery replacement procedure on page 36 Internal UPS fault condition Action 1 Power down the UPS Powering down the UPS on page 30 2 Ifthe condition persists contact an HP authorized service representative Low battery shutdowns Ungraceful shutdown of attached servers occurs when the UPS is in a low battery condition Adion 1 Verify that the power management software is not delaying the shutdown of attached servers when the UPS is in a low battery condition Allow the UPS batteries to charge for 48 hours 3 If the Battery Fault LED is red replace the batteries UPS battery replacement procedure on page 36 Troubleshooting 41 Overload condition All the load LEDs are illuminated Action 1 Power down the UPS Powering down the UPS on page 30 2
47. s down protected devices and does not utilize the orderly shutdown procedure initiated by power management software e The REPO feature shuts down UPS units operating under either utility or battery power NOTE If the UPS was operating on battery power when the remote switch was closed no power is available to the load devices until utility power is restored and the UPS has been manually powered up To restore power to the load devices after the REPO feature is activated press the On button after the AC source is reconnected to the UPS iy IMPORTANT Pressing and holding the On button without utility present normally initiates a battery start and the UPS assumes the load However if the On button is pressed and a REPO is detected battery start is inhibited and the UPS is not able to assume the load The electronics module fan spins and the General Alarm LED and an audible alarm are active as long as the On button is held To power down the entire network in the event of an emergency the REPO ports of multiple UPS units can be connected to a single switch ERM rear panel Wm pepon Component identification 10 Installation Precautions Save these instructions This document contains important safety instructions that should be followed during installation operation and maintenance of the UPS and batteries N WARNING A risk of personal injury from electric shock and hazardous energy levels
48. se notice CHEAT TR Co SXEILVCCEY 7 BAW Cox LIEB ROBBIE BRA VS CORB FRLBRESERRSAEMABRA VCC oXx IXEOQ4722ABfiB5aEBE CT OME AXEBUECHEHd5L r HBEULCozd4i3 CORBBIVACT VEY a VRRICIGELT MASNSL RERA LOVET RA MABS I o CIE Lv 03RV E LCTSV VCCIv Z BEY TW RV JE ACIE ROGA THERTSVUN CORB PRLS RIS E ER BBR VCCD oW ES 7FAARMEMHRECT LORE RERH CHATS B des amp dgIdTLEA 50zd O0OBtudgdi3ETRXPRIO SLIBRENSILEBHVET BSMI notice SEERE EE PRR JE EEE RHEA Re AKHA TE matan gt BEES AE OREN Ee EHR o Battery replacement notice N WARNING Power products contain sealed lead acid battery modules A risk of fire and burns exists if the battery is not properly handled To reduce the risk of personal injury e Do not attempt to recharge the battery e Do not expose the battery to temperatures higher than 60 C 140 F e Do not disassemble crush puncture short external contacts or dispose of in fire or water The battery might explode L gt gt Batteries battery packs and accumulators should not be disposed of together with the general NY household waste To forward them to recycling or proper disposal use the public collection system gt 4 or return them to HP an authorized HP Partner or their agents For more information about battery replacement or proper disposal contact an authorized reseller or an authorized service provider Regulatory compliance notices 55 Taiwan battery recycling notice
49. stallation This equipment generates uses and can radiate radio frequency Regulatory compliance notices 52 energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna e Increase the separation between the equipment and receiver e Connect the equipment into an outlet on a circuit that is different from that to which the receiver is connected e Consult the dealer or an experienced radio or television technician for help Declaration of conformity for products marked with the FCC logo United States only This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 this device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation For questions regarding this product contact us by mail or telephone e Hewlett Packard Company P O Box 692000 Mail Stop 530113 Houston Texas 77269 2000 e 1 800 HP INVENT 1 800 474 6836 For continuous q
50. the UPS powered down refer to Powering down the UPS on page 30 2 Disconnect the communications cable from the option card 3 Remove the two screws securing the option card and slide the card out Maintenance 34 To replace the component reverse the removal procedure NOTE Replacing the option card might require power management software to be restarted or reconfigured Replacing the batteries To replace the batteries 1 Read and observe the requirements in Important battery safety information on page 35 and Battery care and storage guidelines on page 35 2 Follow the instructions in UPS battery replacement procedure on page 36 Important battery safety information N WARNING The unit contains sealed lead acid battery modules To prevent fire or chemical burns e Do not attempt to recharge batteries after removal from the unit e Do not disassemble crush or puncture the batteries e Do not short the external contacts of the batteries e Do not immerse the batteries in water e Do not expose to temperatures higher than 60 C 140 F N WARNING To prevent personal injury from hazardous energy e Remove watches rings or other metal objects e Use tools with insulated handles e Do not place tools or metal parts on top of batteries WARNING To prevent personal injury prepare the area and observe all materials handlin p p jury prep g procedures when transporting a battery mod
51. uality improvement calls may be recorded or monitored For questions regarding this FCC declaration contact us by mail or telephone e Hewlett Packard Company P O Box 692000 Mail Stop 510101 Houston Texas 77269 2000 e 1 281 514 3333 To identify this product refer to the part series or model number found on the product Modifications The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Hewlett Packard Company may void the user s authority to operate the equipment Cables Connections to this device must be made with shielded cables with metallic RFI EMI connector hoods in order to maintain compliance with FCC Rules and Regulations Regulatory compliance notices 53 Canadian notice Avis Canadien Class A equipment This Class A digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil num rique de la classe A respecte toutes les exigences du R glement sur le mat riel brouilleur du Canada Class B equipment This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil num rique de la classe B respecte toutes les exigences du R glement sur le mat riel brouilleur du Canada European Union regulatory notice This product complies with the following EU Directives e Low Voltage Directive 2006 95 EC e EMC Dir
52. ule Battery modules weigh 20 kg 44 lb NOTE Replace all battery modules at the same time Battery care and storage guidelines Minimize the amount of time the UPS uses battery power by matching the UPS configuration with the utility voltage Refer to Configuring the UPS on page 28 e Keep the area around the UPS clean and dustfree If the environment is very dusty clean the outside of the UPS regularly with a vacuum cleaner e Maintain the ambient temperature at 25 C 77 F e If storing a UPS for an extended period recharge the batteries every 6 months Maintenance 35 Z CAUTION Because of the short shelf life of the batteries avoid storing a battery spare as a backup Do not maintain an inventory of spare batteries on site unless a procedure to keep these batteries charged while in storage is implemented Connect the UPS to utility power Allow the UPS to remain in Standby mode Allow the UPS to charge the batteries for at least 24 hours m p n d Update the battery recharge date label UPS battery replacement procedure This component is hot swappable and can be replaced without powering down the UPS 1 optional To replace the component with the UPS powered down refer to Powering down the UPS on page 30 CAUTION When hot swapping batteries the UPS is not protected in the event of a utilit pping p y power failure unless at least one ERM is installed 2 Remove the UPS front bezel Re
53. ure Battery warning is given 30 days before a battery failure The warning is indicated in one or both of the following ways e An LED showing the battery is low Notification from power management software Warranty information 51 Regulatory compliance notices Regulatory compliance identification numbers For the purpose of regulatory compliance certifications and identification this product has been assigned a unique regulatory model number The regulatory model number can be found on the product nameplate label along with all required approval markings and information When requesting compliance information for this product always refer to this regulatory model number The regulatory model number is not the marketing name or model number of the product Federal Communications Commission notice Part 15 of the Federal Communications Commission FCC Rules and Regulations has established Radio Frequency RF emission limits to provide an interference free radio frequency spectrum Many electronic devices including computers generate RF energy incidental to their intended function and are therefore covered by these rules These rules place computers and related peripheral devices into two classes A and B depending upon their intended installation Class A devices are those that may reasonably be expected to be installed in a business or commercial environment Class B devices are those that may reasonably be expected to be installe

HP UPS R5500 User Guide - Hewlett

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