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NEO S-Series Tape Library User Guide

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1. Configuration events e To Email Address max 40 characters e SMTP Server Address IPv4 address or Host name and domain 6 4 7 11 Restoring factory Defaults This page allows the user to reset the configuration to the factory defaults restore vital product data and save vital product data 10400645 001 2014 Overland Storage Inc Refresh Submit NEO S Senes User Guide Identity Status Configuration Operations Service Email Restore System Logical Libraries License Key Drive Network SNMP User Date Time Log Aron Defaults Configuration Reset Restore Factory Defaults Restore Save Restore Configuration Save Configuration to File Save Restore Configuration from File Browse Restore Figure 58 Factory defaults RMI Selections that can be made are Configuration Reset e Restore factory defaults Selection of this button will restore all factory default settings as outlined in section 8 7 Please note that OEM library applications may require operational settings which differ from the factory default settings Please consult your system vendor to verify proper operational settings of the unit after a restore to factory defaults Save Restore Configuration e Save Configuration to File The save configuration button will save the current library settings to a file which can later be uploaded back to the library to restore the settings Library configuration files have a dbb file ext
2. Loop IDB 0 127 SAS drive dialog Values Comments Firmware Revision String Vendor ID String Product ID String Serial Number String WWPID A String WWPID B String Firmware Revision String Table 1 Drive X information menu 6 4 Remote Management Interface 6 4 1 Overview Many of the same operations performed locally from the operator control panel can also be performed remotely using the network connected Remote Management Interface RMI The RMI lets you monitor and control the library from any computer connected to your network or through the World Wide Web WWW The RMI hosts a dedicated protected internet site that displays a graphical representation of the library After establishing a connection to the library open any HTML browser and enter the IP address of the library To access the RMI you must first set the desired static IP address at OCP or configure to use DHCP 6 4 2 Operations through the RMI The following operations are available through the RMI as explained below 1 Identity 10400645 001 O 2014 Overland Storage Inc Page 64 NEO S Senes User Guide e Viewing the static library identity Page 66 e Viewing the static drive identity Page 66 e Viewing the static drive identity Page 66 2 Status e Viewing the dynamic library identity Page 68 e Viewing the dynamic drive identity Page 70 e Viewing the tape cartridge inventory Page 70 3 Configuration e Changing the System Configurat
3. NEO S Senes User Guide Slide the library onto the rack rails 8 Secure the library to the rack using a 3 Phillips screwdriver placed through the small holes in the mounting bracket to tighten the M5 screw s on each side of the library Figure 6 Secure the library to the rack 1U 4 11 Installing a tape drive A tape drive is installed from the rear of the library If the library does not already have the tape drive s installed install the tape drive s now If the library already has tape drives installed additional tape drives may be added after the installation of the library is complete Required tool e 2 Phillips screwdriver To install tape drives 1 Locate an appropriate vacant drive bay on the rear panel of the library e 1U library There is only one bay for 1 half height tape drive e 2U library There is only bay space for either 1 full high or 2 half height tape drives Always install the first tape drive in the bottom drive bay If the first device is a half height tape drive you may install an additional half height tape drive in the top bay If only one half height drive is being installed you must install the block off plate over the upper empty drive position e 4U library Install the first tape drive in the bottom drive bay Install each additional tape drive in the drive bay directly above the existing tape drives 2 If available loosen the screws of the drive bay cover and remove the screws by
4. Overland NEO S Senes Ta pe Library Storage neosenes November 2014 Over lan O 10400645 001 Q storage NEO S Series User Guide 2014 Overland Storage Inc All rights reserved Overland Overland Storage ARCvault DynamicRAID GuardianOS NEO NEO Series PowerLoader Protection OS RAINcloud REO REO 4000 REO Series Snap Appliance Snap Care EU only SnapSAN SnapScale SnapScale X2 SnapServer StorAssure Ultamus VR2 and XchangeNOW are registered trademarks of Overland Storage Inc Tandberg Data AccuGuard AccuVault DPS1000 Series DPS1100 DPS1200 DPS2000 Magnum QuikStation QuikStor RDX RDXPRO StorageLibrary StorageLoader Tandberg SecureService Tandberg StorageLibrary and VXA are registered trademarks of Tandberg Data Inc RapidRebuild SnapExpansion XSR SnapScale X4 SnapServer DX Series SnapServer XSD Series SnapServer XSD 40 SnapServer XSR Series SnapServer XSR 40 SnapServer XSR 120 SnapServer Manager and StorageLoader are trademarks of Overland Storage Inc BizNAS and QuadPak are trademarks of Tandberg Data Inc All other brand names or trademarks are the property of their respective owners The names of companies and individuals used in examples are fictitious and intended to illustrate the use of the software Any resemblance to actual companies or individuals whether pas
5. Mode de ID DHCP Random Yes M ext Autoload ec Drive IP Address No PonA 10 2 31 14 1 M ext 1 next Loop FC Drive Netmask No Port B 255 255 0 0 M ext i slots Gateway 10 2 0 1 Auto mE Enabled Meat Mailslot Disabled 13 menu entry is only displayed if a fiber channel drive was found 4j menu entry is only displayed if a SCSI drive was found Figure25 Configuration menu OCP 1U 10400645 001 2014 Overland Storage Inc Page 48 NEO S Senes User Guide from previous page Set Access Mest Restore ll Mest AutoLoader PIN Defaults Date Time Enter Enter Enter New Access PIN Please Wait Set Date Y M D 1234 2006 10 30 Next Next New Access PIN Flexstor II Set Time H M 2234 PY O10 16 52 A AAA E o n E E EEEE AA O Enter New Access PIN 2234 Previous New Access PIN 2134 New Access PIN _ 2 34 New Access PIN _ 2 34 New Access PIN 2134 Figure 26 Configuration menu continuation OCP 1U 10400645 001 2014 Overland Storage Inc Page 49 NEO S Senes User Guide Configure Drive Cancel Enter 2 1 1 SCSI ID Nent FC Drive Next FC Drive 5 Port A Port B Mert Enter SCSI ID FC Speed 6 4 Gb Enter Next New SCSI ID FC Type 6 LN Port ext FC Mode Auto est FC ALPA Auto Figure 27 Drive configuration menu OCP 1U Enter FC Speed 4 Gb Next FC Type P to P Next FC Mode Hard Adr Next
6. Refer servicing to qualified service personnel 10400645 001 2014 Overland Storage Inc Page 7 NEO S Senes User Guide AN VVARNING Product VVeight Risk of personal injury Before lifting a library Observe local health and safety requirements and guidelines for manual material handling Remove all tapes to reduce the weight Remove all tape drives to reduce the weight Obtain adequate assistance to lift and stabilize the library during installation or removal Risk of damage to devices When placing a library into or removing the library from a rack Extend the rack s leveling jacks to the floor Ensure that the full weight of the rack rests on the leveling jacks Install stabilizing feet on the rack Extend only one rack component at a time FA CAUTION Static Sensitive Risk of damage to devices A discharge of static electricity damages static sensitive devices or micro circuitry Proper packaging and grounding techniques are necessary precautions to prevent damage NOTE Ventilation Place the product in a location that does not interfere with proper ventilation Heat Place the product in a location away from heat sources Power sources Connect the product to a power source only of the type directed in the operating instructions or as marked on the product Power cord protection Place the AC line cord so that it is not possible to be walked on or pinched by item
7. Stop Trace At First Error Trace Level Y Cmd Y Response Y Trace Data Y Low Level Trace 4 Hard Error Trace Filter Y Main B Drive Y Robotic Y Trace Y OCP Output Y SCSI Module Figure 56 Error Log mode RMI Selections that can be made are e Error Log Mode e Trace Level e Trace Filter 6 4 7 10 This page allows the user to modify the event notification parameters Setting event for Email Notification parameters Identity Status Configuration Operations System Logical Libraries License Key Drive Network SNMP User Date Time Event Notification Configuration Notification Level Critical Events 2 Critical and Warning Events Critical Warning and Configuration Events 0 No Events To Email Address SMTP Server Address IPv4 IPv4 address or Host name and domain 0 0 0 0 Service Email Notification Restore Defaults Log 4 Event Y Recovered Error CDB Interpreter v OCP Input SDCI Module Refresh Submit Service Email Log Notification Restore Defaults If a host and domain name are entered instead of an address the IPv4 or IPv6 address will be resolved from the DNS using that name That address will be stored in the library rather than the name Therefore if the address changes then the name or a new address will have to be entered Figure 57 Event for Email Notification RMI Changes that can be made are e Notification Level Critical Warning
8. allows viewing of the tabs status and identity e Admin allows viewing and modification of all possible entries beside the ones mentioned on Service level 10400645 001 2014 Overland Storage Inc Page 76 NEO S Senes User Guide Service allows viewing and modification of all possible entries incl on the configuration tab the Trace level and Trace filter selection options In any other log level these are disabled Identity Status Configuration Operations Service System Logical Libraries License Key Drive Network SNMP User Date Time Log N ee n Restore Defaults User Configuration Access Level DON Access Level Name admin New Password Enter Up To Ten Characters 99090900900 Repeat Password 9999990000 OCP Access Pin Enabled C OCP Access Pin Code ecce Repeat OCP Access Pin Code ecce Support Name Support Phone Support Email Refresh Submit Figure 54 User settings RMI Changes that can be made are Access Level Choose from 1 Standard 2 Admin or 3 Service Access Level Name The name associated with the chosen access level New Password The password can be a maximum of ten characters Hepeat Password Enter the new password again OCP Access PIN Enabled Select this item if you would like the Operator Control Panel display to be password protected OCP Access PIN Code The password for accessing the OCP when the OCP Access PIN is enab
9. e To abort the shutdown process the user has to press the CANCEL button within the first 3 seconds NOTE The shutdown process may be aborted by pressing the cancel button within the first 3 seconds 10400645 001 O 2014 Overland Storage Inc Page 56 NEO S Senes User Guide 1 1 1 Menu flow charts Startup Firmware Rev 0 60 Drives e Magazines e Mailzlotr Library no activity Robotic no activity Oni no activity Robotic Drive 1 2 uu a idle Rand Idle Rand Information Commands Configuration Service Idle uta Z Mainmenu gt Information Mainmenu gt Commands Open Mailslot Drives Inventory View License Keys Unlock Magazines Mowe Medium Fieinventary Drive Idle Suto Information Commands Menu Menu Mainmenu gt Configuration Logical Library Library Settings se Merwark Startup Screen Home Screen Mainmenu Mainmenu gt Service Service Library Service Drive Idle Auto Service Menu Mainmenu gt Configuration Ser Accezz FIN Restore Defaults Set Date and Time w Save Library Config Idle Auto Configuration Menu Mainmenu Configuration sid Restore Library Contig fu e Add License Key Figure 33 Main menu OCP 2U 4U 10400645 001 2014 Overland Storage Inc Page 57 NEO S Senes User Guide Library Status gt Status Library Mane On Time 42h Fmin onte empty 136
10. 19 inch rack with an appropriate of U s unit high of clearance requirements temperature Power source e AC power voltage 100 127 VAC 200 240 VAC e Line frequency 50 60 Hz e Place the library near to an AC outlet The AC power cord is the libraries main AC disconnect device and must be easily accessible at all times Air quality e Place the library in an area with minimal sources of particulate contamination e Avoid areas near frequently used doors and walkways stacks of supplies that collect dust printers and smoke filled rooms Excessive dust and debris can damage tapes and tape drive Humidity 20 80 percent RH non condensing Clearance Back Minimum of 15 4 cm 6 inches Front Minimum of 30 8 cm 12 inches for mail slot Minimum of 60 cm to remove magazines 24 inches Sides Minimum of 5 08 cm 2 inches 10400645 001 2014 Overland Storage Inc Page 16 NEO S Senes User Guide 4 2 LUN scanning The NEO S Series tape library uses a single SCSI ID per tape drive to control the tape drive LUN 0 and library robotic LUN 1 NOTE The library requires an HBA that supports LUN scanning If LUN scanning is disabled your host system will not scan beyond LUN 0 and will fail to discover the library It will just see the tape drive Some HBAs such as RAID controllers do not support LUN scanning 4 3 Serial Attached SCSI SAS Serial Attached SCSI SAS is a computer bus technology mainly used to trans
11. DHCP Address Enabled Static Address 172 16 1 61 Subnet Mask 0 0 0 0 Gateway address 0 0 0 0 IPv4 DNS Server 1 0 0 0 0 IPv4 DNS Server 2 0 0 0 0 IPv6 U IPv6 DNS Server 1 0 0 0 0 0 0 0 0 IPv6 DNS Server 2 0 0 0 0 0 0 0 0 Stateless Auto Config Y DHCPv6 Addressing Static Addressing Static Address Please select a Prefix Vi Add Enable SSL for Web O A new login is required if changes are done Refresh Submit If the IP address changes the new one must be entered in the address bar Figure 52 Network configuration RMI Changes that can be made are e Host Name In this box enter the name you wish to use to use to address this library in the future It is recommended that you use a name that is relevant to its location and or its purpose The Host Name may be up to 15 characters long allowed characters are A Z a z 0 9 hyphen and period not allowed characters are hyphen as the first character blanks or consecutive hyphens e Domain Name In this box is the domain the library is registered in and may be updated by editing the name and submitting the changes The Domain Name may be up to 39 characters long allowed characters are A Z a z 0 9 hyphen and period not allowed characters are hyphen as the first character blanks or consecutive hyphens blanks or consecutive hyphens as the first or last character of a label A period is the delimiter of domain name label
12. FC ALPA 0x10 10400645 001 2014 Overland Storage Inc Page 50 NEO S Senes User Guide Service Cancel Enter Service Next Service AutoLoader Drive Enter Enter AutoLoader Drive Verify Test Power Next Next AutoLoader Drive system Test Clean Next Next AutoL oader Drive Cartridge Test FW Upgrade Next Next AutoLoader Drive FW Upgrade Diagnostic Tests Figure 28 Service menu OCP 1U 10400645 001 2014 Overland Storage Inc Page 51 NEO S Senes User Guide Service Autoloader VII I MEET Carcel Erter 1j Autoloader Het AutoLoader Heat AutaLaader Mex Accessing USB We verify fest Test system Test Test Cartrid Cartridge Test Test Lirive ui yCles see yCles yCles RutoLoader pee PY Li parade Verity est sr esi artridqe est elect Unit Sulit an 3 Cycles STE 3 Cycles mem Abe fi Cancel Cancel Enter yT Test stopping Test stopping Test Uploading Fit rrain a bydes Eu __itycles Li as Uo Insert Dias Tapa lu da Ree Err ho ais M Ree Err Fasting Close Mailslot Loader FW Fi close malslot Verity est 3 Cycles ZEE Carcel tapping est 3 Cycles Remove Diag Tape Close Mailslot close malslot yoles Rec Etr J 0 Vimenu entry is displayed ita USB drive was found 2Juse scenes of Prewett s tor select Figure 29 Library service menu OCP 1U 10400645 001 2014 Overland Storage Inc Pa
13. Figure 20 Information menu OCP 1U 10400645 001 2014 Overland Storage Inc Page 43 NEO S Senes User Guide Information AutoLoader AA Cancel Enter Status Identity li Errar Lag h M etey ork Next ll Nent I Hext E A E Enter Loader Status Serial Number er 01 ep 07 00 IHC P oll xdi ee Block nter Firmware Version Date Time IP Address eee 2006 10 17 16 31 A FO AO endor Ol Net ask d sii E D 0 0 Product ID Gateway A EN LI e 1 UM 0 1 MAC Address 000E11100260 A Actual came n Time 30h 18min DENEN slots Empty Br COE Temperature ded b IP Address ER C 2 E MM 171 Autoloader Mode o a Slots 1 Date Time VAT S 20061027 17 35 D00000 11100260 Sa AAA AAA Cycles a NM ailslor Clased E 5 1 70 menu entryiz only displayed ifa fiber channel drive was found Figure21 Library information menu OCP 1U 10400645 001 2014 Overland Storage Inc Page 44 NEO S Senes User Guide Information Cancel Orie SEE Enter status Identity T e Enter Enter Drive Status Firmware version OK e P z Mert Activity vendar IL A M Tape Source Product ID El S un S Si ames serial Number o MILLIUM M ID A AB VIVAS A A DU ODEN ICOZGU sot A B Exc GB DICE GB Y menu entry te onh displayed if a fiber channel drive was found 1 A menu entry is only diplayed if a
14. OCP or RMI initiated process has failed or the library no longer has power a manual emergency release is available see Chapter Error Reference source not found Page Error Bookmark not defined 5 2 1 Slot numbering scheme NOTE In the following figures an asterisk and the red circle indicates the mail slots Figure 15 Slot numbering scheme 2U Triple mail slot 10400645 001 2014 Overland Storage Inc Page 35 NEO S Senes User Guide Figure 16 Slot numbering scheme 4U 5 2 2 Mail slot Mail slots are used to import export individual tape cartridges without interrupting the library operation The command to open the mail slot may be denied if the robotics is busy with some operation In that case Busy is displayed on the OCP and the command has to be repeated once the robotics operation is finished The 1U library provides in the bottom left position a single mail slot magazine slot 1 The 2U library provides in the bottom left position a single slot 1 or triple optional hardware slot 1 5 9 mail slot magazine The 4U library provides in the bottom left position a triple mail slot magazine slot 1 5 9 10400645 001 2014 Overland Storage Inc Page 36 NEO S Senes User Guide 6 Operating the Library The library provides two main interfaces Operator control panel OCP With the OCP you can monitor configure and control the library from the front panel Remote management interface R
15. Page 71 NEO S Senes User Guide Identity Status System Logical Libraries License Key Drive System Configuration Library Master Drive Library Mode Active Slots Mailslot Enabled Auto Clean Enabled Select Language Enable Extended Mode Configuration Network SNMP User Random Sequential Automatic Autoload Loop v English v Operations Service i Date Time Log Notification Restore Defaults Refresh Apply Figure 48 System Configuration RMI The following information is displayed 1 2 Library Master Drive The drive number the library LUN will be hosted by appear as a LUN of Library Mode Specifies the library mode for the library The library supports three behavior modes Random Sequential and Automatic e Random In random mode the library does not automatically load tapes into the tape drives The random mode is used with a full featured or a robotics aware backup application and is the most common mode of operation e Sequential In sequential mode the library automatically loads and unloads tapes from the tape drive The sequential mode is used when the backup software is not robotics aware or was designed for standalone drives only e Automatic This is the default mode In automatic mode the library switches from sequential mode into random mode when it receives library SCSI commands through its unique LUN ID In sequential mode the user
16. Storage Inc Page 28 NEO S Senes User Guide Figure 11 Connect the FC cable 2 Attach the other end of the FC cable to a switch or HBA 4 14 3 Connecting the SAS cable NOTE Use only cables specified for your LTO SAS tape drive Each SAS tape drive has a mini SAS connector Mini SAS connectors are keyed Do not force a SAS cable s mini SAS connector into the tape drive mini SAS connector because it might be keyed differently SAS signal rates require clean connections and a minimum number of connections between the HBA and the library Do not use adapters or converters between the HBA and the library A maximum SAS cable length of six meters is recommended To connect the SAS cable to the tape drive 1 Plug the HBA end of the SAS cable into the connector on the HBA e lf you have a SAS fan out cable the end of the cable with only one connector should be plugged into the connector on the HBA e f you are using a cable with a single connector on each end plug the other end into the connector on the tape drive e f you are using a SAS fan out cable plug one mini SAS connector into the connector on each tape drive The unused ends of the SAS fan out cable are single channel and not suitable for use with disk arrays Use the other ends to connect tape drives or coil and secure them to the rack to minimize stress on the connectors 4 14 4 Connecting the Ethernet cable and a USB device To connect the Ether
17. a work surface to unpack the library Select an open rack location allowing easy access to the host server and an easily accessible power outlet A CAUTION If the temperature in the room where the library will operate varies by 15 C 30 F from where the module was stored allow it to acclimate for at least 12 hours prior to unpacking Unpacking the NEO S Series Tape Library 1 Before opening and removing the tape library from the box inspect the container for shipping damage If you notice any damage report it to the shipping company immediately Open the box Carefully remove the shipping materials from the top of the library Remove the accessory package and set aside if included Qu om dr Nm Remove the two rack rails and set aside if included 10400645 001 2014 Overland Storage Inc Page 20 NEO S Senes User Guide 6 Lift the library out of the carton and remove the bag from the loader Save the packaging materials for future use NOTE Do not place the library on either end or sides as this may damage the library 4 8 Identifying Library Components Confirm that you received the following 1 NEO S Series tape library 2 Library documentation Optional components depending on the ordered configuration 1 Cables for instance SAS and or Ethernet cables Power cord Rack mount kit e 2rack mount rails e 1 bag of eight M6 screws for the rack mounting 9 5 mm square holes in the rack column e 1 bag of eight M
18. and grounding techniques are necessary precautions to prevent damage Follow these general guidelines e Make sure that your backup application supports the selected HBA and tape drive interface type HBA e Check with a system administrator if the host server is connected to a network before power off e Install a suitably rated HBA e Make sure that LUN scanning is enabled on the SCSI host adapter 10400645 001 2014 Overland Storage Inc Page 19 NEO S Senes User Guide 4 6 Installation Precautions AN VVARNING Product VVeight Risk of personal injury Before moving or lifting a library Observe local health and safety requirements and guidelines for manual material handling Remove all tape cartridges to reduce the weight and to prevent cartridges from falling into the robotics path and damaging the library Obtain adequate assistance to lift and stabilize the library during installation or removal Risk of damage to devices When placing a library into or removing the library from a rack Extend the rack s leveling jacks to the floor Ensure that the full weight of the rack rests on the leveling jacks Install stabilizing feet on the rack Extend only one rack component at a time NOTE Do not expose the library to moisture Use the library on a firm level surface free from vibration Do not place anything on top of the library 4 7 Unpacking the Library Before unpacking the library clear
19. approved agent The tape library is physically abused or used in a manner that is inconsistent with the operating instructions or product specification defined by the manufacturer The tape library fails because of accident misuse abuse neglect mishandling misapplication alteration faulty installation modification or service by anyone other than the factory service center or its approved agent The tape library is repaired by anyone including an approved agent in a manner that is contrary to the maintenance or installation instructions supplied by the manufacturer The manufacturer s serial number tag is removed The tape library is damaged because of improper packaging on return Warranty will become immediately void in the event of unauthorized repairs or modifications 10400645 001 2014 Overland Storage Inc Page 6 NEO S Senes User Guide 2 General Warnings 2 1 Document Conventions AN VVARNING Indicates that failure to follow directions could result in bodily harm or death A CAUTION Indicates that failure to follow directions could result in damage to equipment or data IMPORTANT Provides clarifying information or specific instructions NOTE Provides additional information 7 TIP Provides helpful hints and shortcuts ai FIN 2 2 General Product Warnings AN DANGER High voltage Risk of electric shock Do not remove covers top bottom or rear No user serviceable parts are inside
20. can set the Loop and Autoload options In the auto load mode the library automatically loads the tapes from the lowest numbered full slot into the tape drive In loop mode the original first tape in the sequence is reloaded after the library has cycled through all available tapes Active Slots In this field the user can select the number of slots in the library that are available to the backup software Mail slot Enabled Enabling the mail slot in the library will reduce the total number of storage slots Auto Clean Enabled When auto clean is enabled the library automatically loads a cleaning cartridge when a tape drive needs to be cleaned The library identifies a tape as a cleaning tape if it has a bar code label that starting with CLN or after an unlabeled cleaning tape has been loaded into the tape drive Select Language The select language menu allows the user to specify the language displayed by the RMI The default display language is English Possible alternate language selections are German Italian Spanish and French In order for the selection to take affect the desired language must be selected in the drop down menu and the apply button pushed The web screen must then be refreshed Enable Extended Mode Is for use with the hardware based library extender option which is not applicable for OEM s Changes will only be applied after the Apply button is selected 10400645 001 2014 Overland Storage Inc Page
21. extinguished and the ready activity LED will flash at a rate of approximately 1 second per cycle 50 duty cycle When the robot mechanical initialization is complete the ready activity LED will stop flashing and be constantly illuminated The magazine status LED s will also show the appropriate status locked unlocked or removed If a library failure occurs the ready activity LED will be turned off and the error LED will be illuminated The OCP will also display an appropriate error code to help identify the failure 10400645 001 2014 Overland Storage Inc Page 39 NEO S Senes User Guide 6 2 3 Input modes OCP Navigation There are several modes to enter values in the different menu items within the OCP These modes differ depending upon the menu item selected The data entry modes are selectable predefined values toggle values e g on off and numerical value entry like network addresses Selectable predefined values After navigating to the menu item the various predefined values can be selected with the lt PREVIOUS gt and lt NEXT gt button As soon as the display shows the correct value it can be entered by pressing the lt ENTER gt button Toggle values Toggle values are used to switch between two different states like on and off After navigating to the menu item the display shows the actual state Pressing the lt ENTER gt button will switch to the possible new state Pressing the lt ENTER gt button a second time w
22. holding the cover in place 10400645 001 2014 Overland Storage Inc Page 24 NEO S Senes User Guide 3 Remove one drive bay cover to install a half height tape drive remove two drive bay covers to install a full height tape drive 4 Slightly pull out the pull out tab for the product ID label so it does not interfere with the tape drive see Figure 7 Figure 7 Pullout tab for product ID 4U 5 Before installing the tape drive inspect the connectors on the tape drive Ensure that the connectors are intact free of any foreign objects and have no cracks or deformed or bent contacts 6 Insert the tape drive into the drive bay and align the connectors on the library while supporting the drive see Figure 8 Step 1 Figure 8 Install a tape drive 4U 7 Push the tape drive into the drive bay until the tape drive seats itself against the back of the library 8 Slightly push the pull out tab for the product ID label back into library see Figure 8 Step 2 9 Tighten the blue captive screws with your fingers to secure the tape drive to the library 10400645 001 2014 Overland Storage Inc Page 25 NEO S Senes User Guide 4 12 Installing the library controller The library controller is installed from the rear of the library If the library does not already have a library controller installed install the library controller now Required tool e 2 Phillips screwdriver To install a library controller 1 Locate th
23. identity This page provides access to the static information about the drive s No changes can be made from this page If more than 1 tape drives are installed in the library the information will be shown by selecting it from the pull down menu Identity Status Configuration Operations Service Library Drive Network Drive Information 1 LUN Vendor ID IBM Product ID Ultrium 3 SCSI Serial Number HU10722FRG Firmware Revision D24B SCSI ID 4 Physical Drive Number 1 SCSI Element Address 1 Library Master Drive Yes Data Compression Yes Interface Type SCSI Drive Information 2 Vendor ID IBM Product ID Ultrium 4 SCSI Serial Number HU19034MPK Firmware Revision U24B World Wide ID Port A 5000E1110053F005 Physical Drive Number 2 Element Address 2 Library Master Drive No Data Compression Yes N Interface Type SAS Figure 42 Drive identity RMI The following information is displayed 10400645 001 2014 Overland Storage Inc Page 67 NEO S Senes User Guide Drive information up to 4 full high or 8 half height tape drives e Vendor ID Manufacturer identification of the drive e Product ID Model identification of the drive e Serial Number Serial number of the drive e Firmware Revision Operating firmware level of the drive e World Wide ID SCSI ID Unique unit identifier of the drive e Physical Drive Number Number indicating drives physical position within the library e Element Address Number indicating the logical i
24. series of switches that takes the responsibility for routing 10400645 001 2014 Overland Storage Inc Page 17 NEO S Senes User Guide The library allows the selection of the following three Fibre Channel port behaviors e LN Port default setting an automatic configuration that tries arbitrated loop first then switched Fabric LN Port LN Port ISH Eo LN Port LN Port d Sis S pa e L Port arbitrated loop L Port L Port G a LPot v L Port e N Port point to point protocol in a switched Fabric topology N Port N Port The Fibre channel tape drive can be connected directly to the server with a host bus adapter HBA or through a storage area network SAN 10400645 001 O 2014 Overland Storage Inc Page 18 NEO S Senes User Guide NOTE Use an appropriate HBA for your tape drive due to performance requirements A lower Gbps HBA might result in performance degradation when moving highly compressible data to a higher Gb tape drive Ina SAN installation all switches between the host and the library must be of the appropriate type A lower Gb switch in the path may result in performance degradation Configure zoning so only the backup servers may access the library 4 5 Host Preparation A CAUTION Static Sensitive Risk of damage to devices A discharge of static electricity damages static sensitive devices or micro circuitry Proper packaging
25. the library 10400645 001 2014 Overland Storage Inc Page 27 NEO S Senes User Guide 4 14 Connecting the cables 4 14 1 Connecting the power cord DANGER High voltage Risk of electric shock Use only approved power cords Observe local health and safety requirements and guidelines for manual material handling WARNING Usage of not approved power cords Risk of personal injury Risk of damage to devices Before connecting a power cord to the library Ensure that the power cord meets individual country specific safety Use a sufficient conductor amp capacity to avoid overheating the library The manufacturer disclaims all liability in the event a non manufacturer approved power cord is used To connect the power cord to the library 1 Plug the power cord into the power connector AC connector on the rear panel of the power supply see Chapter Error Reference source not found Page Error Bookmark not defined 2 Plug the power cord into the power outlet of the power supply 4 14 2 Connecting the FC cable NOTE Use only cables specified for your LTO FC tape drive Each FC tape drive has two FC ports Cable Port A only Configure Port B gt for Auto Detect gt on Fibre Speed gt and lt Port Type gt To connect the FC cable to the tape drive 1 Remove the FC port caps if necessary Attach one end of the FC cable to lt Port A gt on the tape drive 10400645 001 O 2014 Overland
26. 0 Library Time Status Y Unsupported Drive Ready N Cartridge In Drive None Drive Error Code No Error Drive Temperature 43 0 C normal range 15 C 72 C Cooling Fan Active Y Drive Activity Ready Refresh Figure 46 Drive status RMI 6 4 6 3 Viewing the tape cartridge inventory This page provides detailed information about the tape inventory in the library A summary of each magazine is shown To get detailed information click on the lt gt button This will expand the display for the specified magazine and provide detailed cartridge information If more magazines are installed in the library the information will be shown by selecting it from the pull down menu 10400645 001 O 2014 Overland Storage Inc Page 70 NEO S Senes User Guide Identity Status Configuration Operations Service Library Drive Inventory Inventory At 22 27 41 Library Time Identity Status Config Library Drive Inventory Inventory At 14 58 16 Library Time Media Details Slot Attn Status In Drive Label Media Loads Comment 00 YD ma Dn m 3 o z m 3 3 7 Na mm 3 3 co ZI lt gt button activated Figure 47 Tape cartridge inventory RMI 6 4 7 Configuration 6 4 7 1 Changing the System Configuration This page allows the user to change the system configuration 10400645 001 2014 Overland Storage Inc Drive inventory Status Label Source Empty eee Empty as Empty
27. 0400645 001 2014 Overland Storage Inc Page 87 NEO S Senes User Guide Figure 71 3 Partition System drives and correlated magazines 10400645 001 2014 Overland Storage Inc Page 88 NEO S Senes User Guide Configuration of a 4 Partition System Must have four drives installed Each partition will contain one drive and one magazine Figure 72 4 Partition System drives and correlated magazines 6 5 3 SCSI element addressing General Addressing Scheme Every logical library starts at the first drive slot with the current assigned element start address default value 256 It will be incremented from bottom to the top slots for every drive slot Default The described behavior and algorithms are also valid for different SCSI base addresses which can be changed by SCSI SMC command NOTE The addresses used in the samples are the default addresses which are valid after manufacturing or after a Reset to 4U Unit with only FH drives 1 logical library 2 2 re 10400645 001 2014 Overland Storage Inc Page 89 NEO S Senes User Guide 4U Unit with FH amp HH drives 1 logical library SCSI Element Slot 4 3 3 2 2 1 1 6 5 4 Element reporting The SCSI specification does not allow gaps in the SCSI element addressing There is a special handling needed for drive slots which are empty to fulfill the specification Also drives which are temporary removed needs to be handled correct to not confuse the a
28. 20 MB s 432 GB h Compressed 240 MB s 864 GB h assuming 2 1 compression 3 GB s SAS 4 GB s FC NEO S Series tape library with LTO5 drive s Maximum storage capacity 8 24 48 96 data cartridges Maximum data transfer rate single drive Interface drive dependent Native 12 36 72 TB Compressed 24 72 144 TB assuming 2 1 compression Native 140 MB s 504 GB h Compressed 280 MB s 1 0 TB h assuming 2 1 compression 6 GB s SAS 8 GB s FC NEO S Series tape library with LTO6 drive s Maximum storage capacity 8 24 48data cartridges Maximum data transfer rate single drive Interface drive dependent Native 25 77 144 TB Compressed 64 192 384TB assuming 2 5 1 compression Native 210 MB s 756 GB h Compressed 525 MB s 1 9 TB h assuming 2 5 1 compression 6 GB s SAS 8 GB s FC Table 6 Maximum storage capacity and data transfer rate 10400645 001 2014 Overland Storage Inc Page 96 NEO S Senes User Guide 9 Electrostatic discharge To prevent damaging the system be aware of the precautions you need to follow when setting up the system or handling parts A discharge of static electricity from a finger or other conductor may damage system boards or other static sensitive devices This type of damage may reduce the life expectancy of the device Topics include e Preventing electrostatic damage e Grounding methods 9 1 Preventing electrostatic damage To pr
29. 21 Idle Rand Library gt Status emperature 313 C Cycles Mailshot Closed DlatelTime 0411106 13 03 Idle Rand EIA d Serial Mo DE64123456 Version 4 313 202 vVendar lO QEN Product ID OEM Idle Auto Tom EEE pao Active Slots AA DO Library Mode Auto Idle Auto Library gt Identity tended Mode disabled Idle Auto Library Error Log Library Error Log par Snin ge sk 0 07 mE TREO Jp F Mechanical Blook L gt Error Log 03 OF M214 08 05 20 07 Mechanical Block 004 074124 07 45 80 07 ae Mechanical Block Idle Rand Figure 34 10400645 001 Information Menu Malnmenu gt Drives Inventory View License Keys Information Library Library Info Identity Error Lag v Netwark General Info d lie LE er Met gms E Met Pub Suto 4sqd Addr Met Pub Static Addresses ldle Auto Library Network General Library gt PMetwork MAC Addr DETS SBET Link active Host FLASOZBE7 Domain bdtgroup local Idle Auto Library gt PMetwork enabled IPUb disabled Idle Auto Library IPv4 Settings example Library gt Metwork enabled IP Address 10 2 7 0 151 Metmazk 255 255 0 0 Gateway 10 2 0 1 Idle Auto Library gt Metwork os DAIS 2 10 2 2 58 Idle Auto Information menu 1 of 2 OCP 2U 4U Information Pd Drive Info Information
30. 6 screws for rack mounting 6 85 mm round holes in the rack column e 2mounting brackets e M3x6 Torx screws to fix the mounting brackets amount depending on the unit form factor e M5 screws to secure the mounting brackets to the rack amount depending on the unit form factor Required additional equipment for a successful installation Ethernet cable s SAS or FC cable s depending upon drives selected Terminator s Power cord to match main connector SA NS 2 Phillips screwdriver 4 9 Removing the Shipping Lock NOTE The shipping lock which prevents the robotic transport mechanism from moving during shipment must be removed before the library is powered on 10400645 001 2014 Overland Storage Inc Page 21 NEO S Senes User Guide To remove and store the shipping lock 1 Remove the yellow label that is securing the shipping lock on the top of the library Figure 1 Remove the yellow label 2 Remove the shipping lock Figure 2 Remove the shipping lock 3 Store the shipping lock in case of returning the unit see chapter 11 replacement is required For a 1U library see Figure Error Reference source not found Page Error Bookmark not defined For a 2U or 4U library see Figure Error Reference source not found Page Error Bookmark not defined 4 Replace the yellow label on the top of the library nd ur Na ERD i s Figure3 Replace the yellow label 4 10 Rack mounting the library NOTE First rea
31. 72 NEO S Senes User Guide After selecting a warning page will inform the user of the impact of their proposed change In some cases a pop up screen will ask the operator to confirm their change Many changes will also require a reboot 6 4 7 2 Logical Libraries The logical libraries drop down allows the user to partition one library into smaller logical libraries Each logical library must contain at least one tape drive For information on this feature please see section 8 6 Identity Status Configuration Operations Service System inst License Key Drive Network SNMP User Date Time Log N hee Restore Defaults Logical Libraries Select Mode One Logical Library v Currently configured 1 Refresh Submit Figure 49 Logical Libraries RMI 6 4 7 3 Changing the License Key configuration This page allows the user to add additional functionality to the unit by entering license key information Please contact your supplier to see if this functionality is applicable in your model Identity Status Configuration Operations Service System Logica Libraries License Key Drive Network SNMP User Date Time Log N Did v Restore Defaults License Key Add new License Key Description Status License Key Expiration Refresh Submit Figure 50 License key RMI 6 4 7 4 Changing the Drive configuration This page shows the current configuration of all tape drives in the library and allows modification
32. Dirivez Status Idle Rand Drive Status H Drive 2 ide Rand Status gt Orive 1 Activity Ready Source Ma Source Temperature M A Busy Rand Ach Scanning Status gt Orive 1 Cooling On Speed A neg link E v Idle Rand Status Orive 1 Idle Rand 2014 Overland Storage Inc Drive Identity H Drive 2 vendor ID ide Rand IEM Product ILI ULT 2580 TOS oral Ma 1210056391 a entity gt Drive 1 Busy Rand Ach Scanning NEO S Senes User Guide Information Menu Mainmenu gt Information Drives Inventory Mew License Keys Inventory Information Inventory Magazines Drives View License key View License Keys ide Auto ide Rand Magazine Inventory Drive Inventory Inventory gt Magazines lde Aand Magazines gt Left Magazine gt Fight Magazines gt Left i mar a del MSI Empty x M2 Empty MS3 Empty E CHITI ldle Auto i7 Dode 18 Empty 13 Emptg 0 Empty idle Fand Magazine gt Figh 21 ODODOSLT cz Empty s Empty 4 Emp Figure 35 Information menu 2 of 2 OCP 2U 4U 10400645 001 O 2014 Overland Storage Inc Page 59 NEO S Senes User Guide Mowe Medium Feinventory Idle Auto Mainment gt Open Mailshot Unlock Magazines Commands at o Unlock Magazines Open Mailslot Mainmenu gt Commands Warning Unlock Maga
33. I or RMI and those entered via the front panel will be avoided with a reservation mechanism on a first come first served basis Any reservation by OCP is cancelled by an OCP logout or the timeout which cancels the User Interaction Mode The library firmware will not allow a user to select an impossible request Those situations will include but are not limited to e Moving a tape cartridge from any source to a full magazine slot e Moving a tape cartridge from an empty magazine slot e Loading a tape cartridge from any source to a full tape drive e Unloading a tape cartridge from an empty tape drive Any error detected by the library or drive controller and not recoverable through predetermined firmware algorithms will be considered as fatal An error code will be displayed on the LCD and the error LED will become illuminated The error code will remain on the OCP until a push button is pressed which will cause the OCP to return to the home screen 10400645 001 2014 Overland Storage Inc Page 37 NEO S Senes User Guide 4 Numeric error codes are only used for unrecoverable fatal errors see chapter Main error codes Page 145 otherwise text status messages are provided 6 1 3 Moving media within the library Choose the appropriate library model 1U library Commands menu OCP 1U Figure 26 Page 47 2U and 4U library Commands menu OCP 2U 4U Figure 38 Page 60 6 1 4 Cleaning tape drives Choose the appropriate
34. MI With the RMI you can monitor configure and control the library from a web browser The RMI hosts a dedicated protected Internet site that displays a graphical representation of the library The OCP and RMI are similar in design and functionality 6 1 Operator control panel OCP 6 1 1 Operating Modes The OCP operates in two basic modes 1 User interaction mode This mode is employed when a user is pushing buttons on the operating panel System driven mode This is the normal mode of operation In this mode the operating panel displays status associated with the actions that were caused from commands issued from the host software application Actions like loading rewinding or moving tape cartridges will be displayed Whenever an operating button is pressed and released the operating panel automatically transitions to user interaction mode The user interaction mode will be active until 3 minutes after the user stops pushing buttons or the requested robotic action stops whichever is longer At this time the operating panel will return to the system driven mode In case of administrator programed user security feature the user interaction mode is restricted to the information and login menu item until a login with correct PIN is done 6 1 2 OCP Philosophy OCP operation must obey some basic rules These rules of operation constitute a philosophy 1 Any operational conflict between commands received over SCS
35. SCSI drive was found Lirik XE Logged No Light eee gt t M ext Loop ID A B a SS g Figure 22 Drive information menu OCP 1U 10400645 001 2014 Overland Storage Inc Page 45 NEO S Senes User Guide I Cancel Enter Left Magazine noa Right Magazine usa eos mj imj 000094L1 Enter Enter Enter M ailslat 1 slot 4 Lir e Tape ABCUDUZL2 Empty Source Slot 24 M ext M ext slot 1 slot 5 F ull F ull H ext M ext slot 2 slot B Empty Empty H ext H ext Slot 3 slot UHR W068 0 AP21008 Figure 23 Inventory menu OCP 1U 10400645 001 O 2014 Overland Storage Inc Page 46 NEO S Senes User Guide Commands SE Cancel Enter Open Next Unlock Next Moye Mes FR e Next Reboot e 2i i 1 ee sd Inventory I AutoLoader A OO Enter Enter Enter Enter Enter Unlocking Magazine Inventory Power Down Re A sil Next TE Close Magazine Power Down a i ami AutoLoader A close mallslot Enter Next scanning Unlock Mag Flexstor Il Drive Ready Drive e Ready Fw 0 10 SE SE A Please Pull Left M AN mu magazine Please Insert Left A insert ma gazine Scanning Drive Ready Figure 24 Commands menu OCP 1U 10400645 001 2014 Overland Storage Inc Page 47 NEO S Senes User Guide Conifiguration SAS Cancel Enter Configure Next Configure Next Configure f Next to next page AutoLoader Drive S Network I Enter Enter Enter
36. SNMP Target Addresses IPv6 Target 1 0 0 0 0 0 0 0 0 Version SNMPv1 v IPv6 address or Host name and domain IPv6 Target 2 0 0 0 0 0 0 0 0 Version SNMPv1 v IPv6 address or Host name and domain IPv6 Target 3 0 0 0 0 0 0 0 0 Version SNMPv1 v IPv6 address or Host name and domain Community Name public Security User Name initial SNMP Trap Notification Filter Critical Events Critical and Warning Events Critical Warning and Configuration Events Critical Warning Configuration and Informational Events No Events f a host and domain name are entered instead of an address the IPv4 or IPv6 address will be resolved from the DNS using that name That address will be stored in the library rather than the name Therefore if the address changes then the name or a new address will have to be entered Refresh Submit Figure 53 SNMP RMI Changes that can be made are e SNMP e SNMP Enabled e Pv4 SNMP Target Addresses o lPv4 Target 1 o Pv4 Target 2 o Pv4 Target 3 e Pv6 SNMP Target Addresses o IPv Target 1 o IPv6 Target 2 o IPv6 Target 3 e Community name e Security User Name e SNMP Notification Filter o Critical Events o Critical and Warning Events o Critical Warning and Configuration Events o Critical Warning Configuration and Information Events o No Events 6 4 7 7 Modifying user accounts This page allows the user to modify the user accounts for the 3 different access levels as follows e Guest
37. a transfer rate oooocccccccoonnconnccnnnncnnnnononnnnnnnononncnnnnnnnnncnnnnnnnnncnnnnnnnns 95 9 Bleciroslallc QISC NAK QO eee 97 9 1 Prevenung electrostalic AA ao Que saksi dado 97 die GROUMGINO IT LO Sa te ekon da iia 97 10 Regulatory INFO ALO N at at t id 98 101 Recycling and dis POSA sesa va ke vita di d MES 98 10 2 Device STAG ANG bL 99 10 9 CEMR gg at e e j ae 99 104 ETE PA K dis 99 109 FCO United States urdu E pP LIU eU DNE 100 10 6 Canadian VSMC ANON ik AA SAA hue EA A pee SORA 100 10400645 001 O 2014 Overland Storage Inc Page 5 NEO S Senes User Guide 1 1 1 Introduction Document Purpose This document provides information to install operate and upgrade a NEO S Series Tape Library It covers the NEO StorageLoader 1U T24 2U and 148 4U libraries The instructions are intended for the trained System Administrators and trained Users who need physical and functional knowledge of the NEO S Series library 1 2 Product Warranty Caution The customer should only perform the service and repair actions on the tape library components listed in this document Any other actions needed should only be performed by an authorized service center The warranty for the tape library shall not apply to failures of any unit when The tape library is repaired or modified by anyone other than the manufacturer s personnel or
38. able and a USB device oooocccccccnoncconccononcconcnonnnnconcnonnnncnncnnnnanennnnnnnos 29 10400645 001 O 2014 Overland Storage Inc Page 3 NEO S Senes User Guide A 15 Vetmylng Me MOS Vini e eu US NU uuu tudE 31 A TO Powerndguub dewrn the Dalai esc do ba 31 5 Tape Cartridges and Magazines up saa iso ket ka cuo pio cive di 31 Oli Tape Games m 31 5 1 1 Using and Maintaining Tape Cartridges sees 32 Dale Kab llie Tape CaM esc iia 33 Oslo Wie Protecting Tape Caridad ii 33 5 1 4 Read and Write Compatibility eei era s a eer k ed kk a oie kam oda desk beh 34 D2 WAG AZ NCS Qarr ret RTT A MER 35 9 2 L 5loth mbering SCIIelie us esp aa cin Bie eee dali 35 9222 TUS LOU cea atta aa hee A 36 6 Operating the EIBFaEV ossi ve Due kt K a cad veu Neues Mere ad LEM D E UE E 37 6 1 Operator control Panel OEP al RN EP aida 37 Gale Operating Modest 37 6 L2 OCR PANGS OAV xia cts ms 37 6 1 3 Moving media within the library ccccoconnnnnncccconcnnncncnoncnnnononnncnnncnnnancnnnnnnnnncnnnnnnnanrnnnnnnnnncnnnnss 38 6 1 4 Cleaning tape drives nana aaa nana need enes eee ee nete eee eee eee eee tere eee e eee tee epe enet e ede eee e pere tepert te eee nene eee eee te 38 6 1 5 Releasing and replacing magazines aa aaa aaa nanen nike ene eee eee e eee eee eee pe ete teke eee idene eee eee eee eter 38 6 2 1U Operator control panel OO P aaa aa aaaaaaaaaaa nana aaa nnnnna nene ee eee eee enet ete t
39. ady Cartridge In Transport None Number Of Moves 0 Total Power On Time 239d 20h 48min Robotic Status Ready Internal Temperature 34 1 C 1 Left Magazine Present 1 Right Magazine Present 2 Left Magazine Present 2 Right Magazine Present Refresh Figure 44 Library status RMI Library status Status Indicates library is ready to accept commands Cartridge in Transport Indicates robot has a cartridge Number Of Moves Odometer Indicates total number of moves Total Power On Time Indicates total library power on time Robotic Status Indicates robot is ready to accept commands Internal Temperature Indicates internal unit temperature in degrees centigrade Presence of Magazine s Indicates presence of tape magazines System Status System Status View Legend View Legend 06 24 2013 14 49 42 02 23 2000 22 17 42 Status Y Media Status v Read Attention duisi Drive 1 Status V Ready lusso omes Hedy Slots Free Total 95 96 LE oC vec Mailslot Disabled Drive 3 Status 7 U d Library Time 14 49 42 Mar ias Auto Clean Status No Cleaning del EET Tape Slots 41 48 Power Supply 1 Free T otal rise Y Good Mailslot Disabled Figure Library Time 22 17 42 45 System status RMI 2 examples depending on configuration System status Status Overall library status Drive Status Individual drive status there will be one entry for each installed drive Slots Free Total 2 Sows the free and total slots of the library Mail sl
40. c General Diagnostic System Test v No Cycles 1 v i Figure 62 Library diagnostics RMl 10400645 001 2014 Overland Storage Inc Page 81 NEO S Senes User Guide Selections that can be made are e System Test e Slot To Slot Test Selects the number of test cycles No Cycles before starting the test To cancel the test before it completes the cycles select the lt Stop gt button 6 4 9 2 Performing Drive Diagnostics This page provides to the Admin Service level information about general tests that verify the usability and reliability of the drive s Identity Status Configuration Operations Service General Drive Cartridge Diagnostic Diagnostic Firmware Reboot Library Logs Clean Drive Memory Advance Diagnostic Select Drive iv Select Drive Test Drive Self Diagnostic V Execute Drive Support Ticket Select Drive Drive 2 Support Ticket Ultrium 4 From last unload Current Download Save Drive Dump Select Drive Drive Dump not supported for any available Drive Save Drive Dump Figure 63 Drive diagnostics RMI Selections that can be made are e Advance Diagnostic Select Drive and Select Drive Test possible e Drive Support Ticket Select Drive and choose last current unload e Save Drive Dump Select Drive once defined 6 4 9 3 Determining and updating firmware NOTE After a firmware upgrade the system restarts aut
41. ce may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Part 15 Class A of the FCC Rules is designed to provide reasonable protection against radio and television interference in a residential installation Although the equipment has been tested and found to comply with the allowed RF emission limits as specified in the above cited Rules there is no guarantee that interference will not occur in a particular installation Interference can be determined by turning the equipment off and on while monitoring radio or television reception The user may be able to eliminate any interference by implementing one or more of the following measures Reorient the affected device and or its receiving antenna e Increase the distance between the affected device and the computer equipment e Plug the computer and its peripherals into a different branch circuit from that used by the affected device E If necessary consult an experienced radio television technician for additional suggestions 10 6 Canadian verification This Class A digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations ICES 003 Class A 10400645 001 2014 Overland Storage Inc Page 100
42. d the Chapter Error Reference source not found Page Error Bookmark not defined The rack rail components are optional accessories depending on the ordered configuration okip this chapter when the rack rail components not available Required tools e 8 Phillips screwdriver e 110 Torx screwdriver 10400645 001 2014 Overland Storage Inc Page 22 NEO S Senes User Guide Rack mounting the library The steps to install a library in a rack are for all unit highs common In the following figures a 1U library is shown as an example 1 Determine the location and in the rack for the library to be installed Use a pencil to mark the location on each vertical rail in the rack In the rack mount kit are two sets of eight M6 screws Determine the type of rack then choose the appropriate type of M6 screws Secure one rail to each side of the rack in your chosen rack location with a 3 Phillips screwdriver Insure the rails are mounted level and at the same rack height on each side Secure both the front and back of each rack rail to the rack A U e edhe ob oe v pe v pe v pe v pe vde n Figure4 Install the rack rails 1U Install the mounting brackets of the library using the Torx screwsT10 included in the rack mount kit see Figure 5 BBs A ar C T EC LR A ae ee T Th Figure 5 Install the mounting brackets 1U 10400645 001 2014 Overland Storage Inc Page 23
43. dentification of the drive e Library Master Drive Indicates if library interface is hosted by drive e Data Compression Indicates if drive hardware data compression is enabled e Interface Type SAS SCSI FC Indicates drives physical interface connection style 6 4 5 3 Viewing the network identity This page provides access to the network information about the connections of the library No changes can be made from this page Identity Status Configuration Operations Service Library Drive Network Network Information MAC Address 000E11802BAA Full Qualified Domain Name FLX802BAA bdigroup local IPv4 Addressing Enabled IPv4 DNS Server 1 10 2 2 58 IPv4 DNS Server 2 10 2 2 57 DHCPv4 Addressing Enabled IPv4 Address 10 2 76 50 Subnet Mask 255 255 0 0 Default Gateway 10 2 0 1 IPv6 Addressing Disabled SNMP Disabled Email Notification Enabled To Email Address udi Obdt de SMTP Server Address IPv4 0 0 0 0 Notification Level Critical Warning and Configuration Events Clock Synchronization Configuration SNTP Disabled Figure 43 Network identity RMI 6 4 6 Status 6 4 6 1 Viewing the dynamic library identity This page displays the dynamic information about the library such as the current status of the components 10400645 001 2014 Overland Storage Inc Page 68 NEO S Senes User Guide Identity Status Configuration Operations Service Library Drive Inventory Library Status At 22 14 15 Library Time Status Y Re
44. e 9 NEO S Senes User Guide 3 1 Supported Configurations The following configurations are supported Table 1 Supported Tape Drives Tape library Form factor 1U 2U AU Magazines Magazine 2 2 4 Mail slot O 1 0 1 3 0 1 3 Tape slot 8 24 48 Tape drives Half height drive 1 2 4 Full height drive 0 1 2 Other devices Power supply 1 1 2 Library controller 1 1 1 3 2 Supported Tape Drives The NEO S Series was developed to integrate industry standard LTO Ultrium tape drives from IBM Mixed drive generations and mixed interfaces are supported within a single library Listed below are the tape drives that have been implemented and qualified for use in A NEO S Series Table 2 Supported Tape Drives IBM LTO Drives LTO 5 Half Height FC LTO 5 Half Height SAS LTO 6 Half Height FC LTO 6 Half Height SAS 10400645 001 2014 Overland Storage Inc Page 10 NEO S Senes User Guide 3 3 Front Panel NEO StorageLoader 1U NEO T24 Tape Library 2U 0000000 o 000000000007 000000000000 000000000000 000000000000 eoci o 25000 0000 0000 26000 26000 26000 26000 600 20000 0000 26000 o NEO T24 Tape Library 4U 10400645 001 Air Vents Power Button Ready LED Green Clean LED Amber Attention LED Amber 00000000000000000000000000 00000000000000000000000000 0o00000000000000000000000C o0000000000000000000000000 o0000000000000000000000000 00000000000000000000000000 Pressing the b
45. e appropriate vacant library controller bay on right side on the rear panel of the library shown in Chapter Error Reference source not found 6 3 2 If available loosen the screws of the library controller bay cover and remove the screws by holding the cover in place 3 Before installing the library controller inspect the connectors on the library controller Ensure that the connectors are intact free of any foreign objects and have no cracks or deformed or bent contacts 4 Insert the library controller on the alignment rails and push the library controller into the library controller bay until it seats itself against the back of the library see Figure 9 In the following figure a 4U library is shown as an example Figure 9 Install a library controller 4U 5 Tighten the blue captive screws with your fingers to secure the library controller to the library 4 13 Installing a power supply NOTE Skip this chapter for a 1U library because a power supply is already installed and no user serviceably part Verify that the power to the library is off and the power cord is not attached The power supply is installed from the rear of the library If the 2U or 4U library does not have a power supply installed install the power supply in the bottom left power supply bay now 10400645 001 O 2014 Overland Storage Inc Page 26 NEO S Senes User Guide The 4U library may be configured for a redundant power by installing a second po
46. e gt button to move a tape cartridge 10400645 001 O 2014 Overland Storage Inc Page 80 NEO S Senes User Guide 6 4 8 2 Determining current media Inventory This page allows the user to rescan the library to determine the current media inventory Identity Status Configuration Operations Service Moveledia Inventory Magazines Rescan Inventory Rescan Figure 60 Media Inventory RMI Inventory scan will only be applied after the lt Rescan gt button is selected 6 4 8 3 Releasing and replacing Magazines This page allows the user to release the right or left magazine s from the library All magazines will be released for the side selected Identity Status Configuration Operations Service Move Media Inventory Magazines Release Magazine Magazine Right Figure 61 Release magazines RMI Select the magazine in the pull down menu and then click the lt Release gt button NOTE To release a magazine manually see Chapter Error Reference source not found Page Error Bookmark not defined This manual process should only be used if the magazine cannot be released using the OCP or the RMI 6 4 9 Service 6 4 9 1 Performing General library Diagnostics This page provides the system administrator with general tests to verify the usability and reliability of the library Identity Status Configuration Operations Service Cartndge General Drive Diagnostic Firmware Reboot Library Logs Clean Drive Memory Diagnosti
47. ee eee 6 2 General Warning Susi o EE E EE 7 2 1 BOGUME NI COM V IU 1S trol 7 2 2 General POGUE W AMNAGS eoliano 7 3 PROGUCL OVCIWICW isa 9 3 1 Supported GONTIOUT ATI ONS zezat ze str ve ee t datus t Dead 10 9 2 Supported Tape DIVES ii Tm 10 239 diee A SA AE 11 OA A e 12 Otel POWER SUDON CS yaa t a ra e a E 13 34 2 Tape Dive Back PANO S 13 src Da Goni Ko e Ba T Em Tm 15 392 O A aa ens aaa eaten eee a cae 15 4 INSTalind Me IDI ANY ada ios 16 AT IEGEatl ONES COMING MNCS ac 16 22 UN SCAN rt ara ocio tm dd aepo bk emot cbe tr ada dee ea 17 43 SenalAdached SESI SAD das det cane 17 4 4 Fibre Channel Configuration RequireMentS oooccncccccnnccnnccononcnnnonnnancnonononancnnnnnnnnnnnnnnnnnnncnnnnrnanncnnnnnnnanes 17 4 5 Host Pre parao a lua vatetdde 19 246 Installall one KOCALIUONS densa ada 20 AT AJnpacking the EIDFaFy A AAA eli we ia AAA us TASA UTNE ocr 20 4 8 Identifying Library Components cccccccssseceecceesececccseusececceeausececsseaueeeessauaueeessseugeeeeessaageeeesssaaseeess 21 4 9 Removing 1Ne SMIDDING LOCK att ios 21 A 10 Rack mounino the MIDA i dt e i ada 22 ATTIRANO ata ps A A ee ee 24 4 12 Installing in library controler aia ara 26 4 13 Asta Minga OWE SUP Vid A Maleate rahe Sr tbe AAA Aaa 26 A TA Gonnecund Me CAI mo 28 4141 Connecting the pow r CIA SAA es EA babe es ud 28 414 2 Connecting the FO Cablen dao iio 28 4143 GOMECUINa ING SAS CAM dv dais 29 4 14 4 Connecting the Ethernet c
48. elates to the magazine borders 12 slots per magazine When two half height drives are installed in a 2U library the library firmware will support partitioning in the same way that the 4U supports partitioning with two full high drives today The first partition will contain the first magazine and the first drive The second partition will contain the second magazine and the second drive The mail slot if configured as NO will be shared between the logical libraries 6 5 1 Drive naming When one or more half height drives are added to a 4U library the drive naming will change Currently the first full high drive is Drive 1 and the second full high drive is Drive 2 When you consider that each full high drive slot may contain one or two half height drives there are four potential drives in the space that used to occupy two The first half height drive position or the first full high drive position will be called Drive 1 The second half height drive position will be called Drive 2 The third half height drive position or the second full high drive position will be called Drive 3 The fourth half height drive position will be called Drive 4 10400645 001 2014 Overland Storage Inc Page 85 NEO S Senes User Guide 6 5 2 Mixing of drives The 4U library supports a mix of drives from different LTO generations in the same physical library and the same logical library They also support a mix of SAS and FC interfaces in t
49. ension with a file name format structure consisting of the unique 10 character library unit serial number followed by a space followed by a date time stamp formatted YYMMDDTTTT YY last two digits of current year MM month number DD date TTT T Hour minute time stamp 24 hour time format e Restore Configuration from File The restore configuration allows the administrator to use the browse button to select a path to a previously generated configuration file Once the correct file is located the restore button is used to upload the file back to the library 6 4 8 Operations 6 4 8 1 Move Media within the library This page allows the user to move tape cartridges within the library Identity Status Configuration Operations Service Move Media Inventory Magazines Source Destination Element Status Element Status Slot 16 1 Full Gen 2 000020L2 C Drive 1 1 Empty LTO3 A Slot 19 1 Full Gen 2 000356L2 C Drive 2 1 Empty LTO4 Slot 20 1 Full Gen 2 000360L2 C Drive 3 1 Empty LTO3 Slot 23 1 Full Gen 2 00035112 C Slot 1 1 Empty Slot 24 1 Full Gen 2 000016L2 C Slot 2 1 Empty Slot 44 1 Full Gen 2 00035212 C Slot 3 1 Empty Slot 48 1 Full Gen 2 00035912 O Slot4 1 Empty Slot 5 1 Empty Slot6 1 Empty Slot 7 1 Empty Slot8 1 Empty Slot 9 1 Empty Slot 10 1 Empty Slot 11 1 Empty Slot 12 1 Empty Figure 59 Move media RMI Select the source and destination and then click the lt Mov
50. erver on your network enter the IP address in this field IPv6 DNS Server 2 IPv4 DNS Server 2 This is the alternate IP address of your name server DNS server A DNS server allows the library to communicate with other network clients via their host name If you have a DNS server on your network enter the IP address in this field Stateless Auto Config DHCPv6 Addressing Used to enable DHCP addressing assignment from network name server Static Addressing Used to enable a static IP address for the RMI access Static Address Setting of the static IP address for the RMI e Enable SSL for Web 6 4 7 6 Changing the SNMP settings If a host and domain name are entered instead of an address the IPv4 or IPv6 address will be resolved from the DNS using that name That address will be stored in the library rather than the name Therefore if the address changes then the name or a new address will have to be entered 10400645 001 2014 Overland Storage Inc Page 75 NEO S Senes User Guide Identity Status Configuration Operations Service System Logical Libraries License Key Drive Network SNMP User Date Time Log N dried el Restore Defaults SNMP Configuration SNMP Enabled L IPv4 SNMP Target Addresses IPv4 Target 1 0 0 0 0 Version SNMPyl v IPv4 address or Host name and domain IPv4 Target 2 0 0 0 0 Version SNMPv1 v IPv4 address or Host name and domain IPv4 Target 3 0 0 0 0 Version SNMPv1 Y IPv4 address or Host name and domain IPv6
51. es are used to switch between two different states like on and off After navigating to the menu item the display shows the actual state Pressing the lt ENTER gt button will switch to the possible new state Pressing lt ENTER gt button a second time will take over this new state Numerical values Numerical values are needed for network addresses PIN entries and other configuration entries After navigating to the menu item to be changed the actual value will be displayed and the cursor stays on the first digit The value may be incremented decremented with the lt NEXT gt and lt PREVIOUS gt button After pressing the lt ENTER gt button the cursor is set to the next editable digit It can be changed in the same way After pressing the lt ENTER gt button at the last digit the complete entry will be stored Pressing the lt CANCEL gt button will cancel the whole edit process and the old value is valid again 6 3 4 Power ON OFF Part of the operator control panel is the power on off button Pressing this button will initiate a controlled power down of the library soft landing The following operations will take place before the unit shuts down completely e The display indicates with an appropriate message that the shutdown is in progress e The library controller finishes all ongoing loader and drive activities e The robotics is moved to its home position e The library controller switches off the power supply s secondary side
52. event electrostatic damage observe the following precautions Avoid hand contact by transporting and storing products in static safe containers Keep electrostatic sensitive parts in their containers until they arrive at static free workstations Place parts on a grounded surface before removing them from their containers Avoid touching pins leads or circuitry Always be properly grounded when touching a static sensitive component or assembly See the next section 9 2 Grounding methods There are several methods for grounding Use one or more of the following methods when handling or installing electrostatic sensitive parts e Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis Wrist straps are flexible straps with a minimum of 1 megaohm 10 percent resistance in the ground cords To provide proper ground wear the strap snug against the skin e Use heel straps toe straps or boot straps at standing workstations Wear the straps on both feet when standing on conductive floors or dissipating floor mats e Use conductive field service tools e Use a portable field service kit with a folding static dissipating work mat If you do not have any of the suggested equipment for proper grounding have an authorized reseller install the part NOTE For more information on static electricity or assistance with product installation contact your authorized reseller 10400645 001 2014 Overland Stora
53. eze eee enen ete teke ee eee ee ee tete kep eee enet ete eee eee a nnns 38 62 1 PowerUp Display ii 38 622 Note about the LED Skrota ai a aieiaa hd 39 6 2 3 Input modes OCP Navigation cccccccccccccesssseecceeeeeseeeeeeecceeeeeseeeeeeceeeesssseaaeeeeeeesessaaaaeeeeeeees 40 SO aa e a e aE ER aae 40 6 2 0 Menu HOWiSnalls srta A a a 41 6 9 2U 4U Operator control panel OC Plata n t bardh re sd t e 54 Ge ON UN DIS Van iaa aos 54 60 2 JNoteaboutthe LED Sii td da 55 Bo POUE NOGE ld ee 55 634A Power ONOFF M c M nd A 56 deed A a a a 57 6 4 Remote Management Interaccion dir A A ta 64 BAT COVE UR 64 64 2 Operations through the RMI is 64 6 4 3 Status icons as shown by the RIM duan eee e enen eee ee eee nete ee eee nennen nennen nnn nnn eee 65 s OCU um c na e Ded 66 SS reset ree ane cece cece RS 66 10400645 001 2014 Overland Storage Inc Page 4 NEO S Senes User Guide A 20 en kd Re eee eee eee 68 o COMM URAU OU di ld eee 71 to Opera cc 80 BAS Se o m 81 6 5 IPAnillonin gi ne TIDFOEY tE A 85 Bol DIVENAMIN daa 85 6 5 2 MIXING OROIINGS agon nd cd 86 Bos oCsalelementadaressind sii is 89 05A EIemenbrepoFlG sc ve dador ida iii iio 90 CO Deusto ii aia M 92 T Acronyms and ADD VIA TON Sii 93 0 Technical SPECITICALIONS iii ce Secs Eine sie u sei Me cese wae Su e 94 8 1 maralvar SPECINCALONS marisa ia 94 9 2 Operating O ee did ped uen 95 8 3 Maximum storage capacity and dat
54. f the tape cartridge but you will be unable to erase or overwrite data on the cartridge 5 1 1 Using and Maintaining Tape Cartridges A CAUTION Do not degauss LTO data cartridges These data cartridges are pre recorded with a magnetic servo signal This signal is required to use the cartridge with the LTO tape drive Keep magnetically charged objects away from the cartridge To ensure the longest possible life for your data cartridges follow these guidelines Use only the data cartridges designated for your device Clean the tape drive when the Clean drive LED is illuminated A CAUTION Use only Ultrium Universal cleaning cartridges Do not drop a cartridge Excessive shock can damage the internal contents of the cartridge or the cartridge case itself making the cartridge unusable Do not expose data cartridges to direct sunlight or sources of heat including portable heaters and heating ducts The operating temperature range for data cartridges is 10 to 35 C The storage temperature range is 40 to 60 C in a dust free environment in which relative humidity is always between 20 percent and 80 percent non condensing Ifthe data cartridge has been exposed to temperatures outside the specified ranges stabilize the cartridge at room temperature for the same length of time it was exposed to extreme temperatures or 24 hours whichever is less Do not place data cartridges near sources of electromagnetic energy or strong magne
55. fer data to and from storage devices including disk drives and tape drives SAS is designed to transfer data at up to 6 gigabits per second SAS uses serial connections with a direct connection between the host server and each of the storage devices This eliminates the need to configure SCSI busses and assign SCSI IDs as is required for parallel SCSI devices Most SAS HBA ports have four SAS channels A tape drive uses one channel so each HBA port can support up to four tape drives You can use a cable with one connector on each end but only one channel will be used NOTE The library has a mini SAS connector on each SAS tape drive Mini SAS connectors are keyed A SAS tape drive is identified by a unique identifier called a World Wide Name WWN or World Wide Identifier WWID The library assigns the WWID to the drive bay When a tape drive is replaced the WWID is re assigned to the new tape drive The operating system tracks the WWID for the tape drive on each HBA channel Each of the drive connectors on the fan out cable is associated with an HBA channel Once a tape drive has been plugged in it should remain on the same channel to retain the association between the HBA channel and WWID 4 4 Fibre Channel Configuration Requirements Fibre channel FC allows an active intelligent interconnection scheme called a Fabric to connect devices Everything between the ports on FC is called the Fabric The Fabric is most often a switch or
56. ge Inc Page 97 NEO S Senes User Guide h 0 Regulatory Information NOTE To comply with the following regulations and standards the library must be properly installed in an office or industrial environment with shielded cables and adequate grounding of the SCSI bus and the input power 10 1 Recycling and disposal NOTE Disposal of waste equipment by users in private household in the European Union and Norway pa Figure 73 WEEE symbol This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste Instead it is your responsibility to dispose of your equipment by handling it over to a designated collection point for the recycling of waste electrical and electronic equipment The separate collection and recycling of your waste equipment at this time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment For more information about where you can drop off your waste equipment for recycling please contact your local city office your household waste disposal service or the shop where you purchased the product 10400645 001 2014 Overland Storage Inc Page 98 NEO S Senes User Guide 10 2 Device standards e ANSI Small Computer System Interface 2 SCSI 2 X3 131 1994 e ANSI SCSI 3 Primary Commands X3 301 1997 e ANSI Information and Technology SCSI 3 Medium Changer Comma
57. ge 52 NEO S Senes User Guide Cancel service Drive Ca Enter Drive Next Drive Drive Next Drive Power Clean FV FW Upgrade grade Diagnostic Tests Tests Enter Enter Enter Enter Drive Power Drive Accessing USB Power on self ON Clean Clean Requested Drive 2 Next Enter Enter Drive Power Clearing Tape Drive FW Upgrade Drive Test OFF sote 6 by USB in Progress Enter Enter Mext Please Wait Drive Cleaning Drive PW Upgrade Drive Tesi by Tape successful Drive Cleaning Successful Figure 30 Drive service menu OCP 1U 10400645 001 2014 Overland Storage Inc Page 53 NEO S Senes User Guide Drive PY Upgrade gt Cancel Enter 1 Accessing USB iri e 1i MM Drive FW Upgrade Mex Drive FW by USB I Upgrade by Tape Enter Enter Actual Drive Actual Drive Firmware S318 Firmware Sila 2 Enter 25 Enter select File select FW Tape ADCKYZ 2 Slot 3 Enter Enter Uploading Fu Upgrading 10 5 Drive FW Flashing Drive Fy Figure 31 Drive FW Upgrade menu OCP 1U 6 3 2U 4U Operator control panel OCP 6 3 1 Power Up Display When the library powers up or resets it goes through several internally controlled processes that initialize and prepare the unit for normal operation These processes are called Power On Self Test POST While the POST is in process the OCP will have appropria
58. he same physical library and the same logical library Configuration of a 1 Partition System Contains any drives present in any drive position and it will contain all four magazines Figure 69 1 Partition System drives and correlated magazines Configuration of a 2 Partiton System The library must have at least two drives installed One drive must be installed in either drive position 1 or drive position 2 and another drive must be installed in either drive position 3 or drive position 4 Partition 1 will contain any drives in drive position 1 and drive position 2 Partition 1 will also contain magazine 1 and magazine 2 Partition 2 will contain any drives in drive position 3 and drive position 4 Partition 2 will also contain magazine 3 and magazine 4 10400645 001 2014 Overland Storage Inc Page 86 NEO S Senes User Guide Figure 70 2 Partition System drives and correlated magazines Configuration of a 3 Partition System Must have at least three drives installed A drive must be installed in drive position 1 another drive must be installed in drive position 2 and another drive must be installed in either drive position 3 or drive position 4 Partition 1 will contain the first drive and the first magazine Partition 2 will contain the second drive and the second magazine Partition 3 will contain any drives in drive position 3 and drive position 4 Partition 3 will also contain magazine 3 and magazine 4 1
59. iguration gt Library 1 Autacleaning disabled Lower Mailslot s not avail Mailslotisj Incomp Mag Master Drive 1 Idle Auto Configuration gt Library 1 anguaqe English Extended Mode disabled Saves Cancel Idle Auto Idle Auto Drive Interface gt Drive 1 Automatic Automatic peed Fort amp Type MC Idle Suto Drive Interface gt Drive 1 5 Cancel Idle Suto Drive Interface Drive 2 SAS drives do not require user configuration Idle Suto Configuration Menu Mainmenu gt Configuration Drive Metwork ldle Suto Network Configuration gt Metwork IPu4 IPu Idle Auto IP ud enabled E enabled Address 10 2 70 151 Metmask 255 255 0 0 Idle Auto Metwork gt Fut Gateway 10 2 0 1 Same Cancel Idle Auto Drive example SCSI Drive gt Drive Interface Drive 1 SCSI Drive Interface Orive 1 Saver Cancel Idle Auto Figure 37 Configuration menu OCP 2U 4U 10400645 001 Logical Library Library Settings Mainmenu gt Configuration Set Access FIN Restore Defaults Set Date and Time m Save Library Contig Mainmenu gt Configuration dig Restore Library Config Add License Key Idle Auto Set Access PIN dew Access PIN RAR Access FIN disabled Save Cancel Idle Auto disabled disabled Stateless Addr enabled ve Static Addr di
60. ill take over this new state This procedure works vice versa Numerical values Numerical values are used for IP network addresses PIN numerical entries and other configuration entries After navigating to the menu item the actual current value will be displayed and the cursor stays on the left most significant digit The single digit can be incremented decremented with the lt PREVIOUS gt and lt NEXT gt buttons After selecting the correct value pressing the lt ENTER gt button will enter the selected value and the cursor is moved to the next editable digit to the right lt can be edited in the same way After pressing the lt ENTER gt button at the last digit the complete entry will be stored Pressing the lt CANCEL gt button any time before the last digit complete entry will cancel the whole edit process and the original value will become valid again 6 2 4 Power ON OFF The operator control panel contains the power on off button Pressing this button will initiate a controlled power down of the unit soft landing The following operations will take place before the unit shuts down completely once the power button is pushed from a power on state e The display indicates with an appropriate message that the shutdown is in progress and provides the opportunity to abort the shutdown by pushing the lt CANCEL gt button within 3 seconds e The library controller finishes all ongoing library and drive activities e The robotics is moved
61. ion Page 71 e Changing the Drive configuration Page 73 e Changing the Network configuration Page 74 e Setting Date Time Page 77 e Setting error Log mode Page 78 e Setting event for Email Notification parameters Page 79 e Restoring factory Page 79 4 Operations e Move Media within the library Page 80 e Determining current media Page 81 e Releasing and replacing Page 81 5 Service e Performing General library Page 81 e Determining and updating firmware Page 82 e Reboot of the library Page 83 e Viewing Library Page 83 e Cleaning tape drive s Page 84 6 4 3 Status icons as shown by the RMI Symbol Description for the status icons v The green check mark for status Ok indicates that the library is fully operational and that no user intervention is required The yellow exclamation point for status Warning indicates that user intervention is necessary but that the library is still capable of performing operations a 4 The red x for status lt Error gt indicates that user intervention is required and that the library is not capable of performing operations Table 2 Legend of status icons RMI 10400645 001 2014 Overland Storage Inc Page 65 NEO S Senes User Guide 6 4 4 Login NOTE Some options of the RMI take the library offline This inactive mode can interfere with host based application software causing data loss Make sure the library is idle before attempting to perform any remote operatio
62. ive Memory Clean Drive Slot NA Drive 1 No Cleaning Required vv Clean Figure 67 Clean a tape drive RMI Select the magazine slot number and the tape drive in the appropriate pull down menu and then click the lt Clean gt button 6 4 9 7 Cartridge Memory Provides details of up to 96 tapes stored in the library 10400645 001 O 2014 Overland Storage Inc Page 84 NEO S Senes User Guide Identity Status Configuration Operations Service inier Drive Diagnostic Firmware Reboot Library Logs Clean Drive yay Cartridge Memory A Slot Elem ID Vol Name Loads Cart Man Cart S N Last Drv Vendor Last Drv S N MB WR MB RD TAF 1 0 1001 Empty 2 0 1002 Empty 3 0 1003 Empty 4 0 1004 Empty 5 0 1005 Empty 6 0 1006 Empty D 0 1007 Empty 8 0 1008 Empty 9 0 1009 Empty 10 0 1010 Empty 11 0 1011 Empty 12 0 1012 Empty 13 0 1013 Empty 14 0 1014 Empty 15 0 1015 Empty 16 0 1016 000020L2 17 0 1017 Empty 18 0 1018 Empty 19 0 1019 000356L2 20 0 1020 000360L2 21 0 1021 Empty 22 0 1022 Empty 23 0 1023 000351L2 24 0 1024 000016L2 um 0 1025 Empty Figure 68 Cartridge Memory RMI 6 5 Partitioning the library Depending on the unit form factor the number of drives present in the library and the utilized drive types it is possible to create up to 4 logical libraries partitions The logical libraries resource allocation is magazine related this means the number of available slots corr
63. led max 4 characters Repeat OCP Access PIN Code Enter the OCP Access PIN Code again oupport Name The name of the individual within your company to contact for RMI or library support max 30 characters Support Phone The phone number of the individual within your company to contact for RMI or library support max 30 characters Support Email The email address of the individual within your company to contact for RMI or library support max 30 characters 6 4 7 8 Setting Date Time This page allows the user to set the time and date and how it will be displayed 10400645 001 2014 Overland Storage Inc Page 77 NEO S Senes User Guide Identity Status Configuration Operations Service System Logical Libraries License Key Drive Network SNMP User Date Time Log N ied ue Restore Defaults Clock Configuration Time 24H 22 48 59 Date Month 02 Day Year 2000 Clock Synchronization Configuration SNTP Enable Clock Synchronization SNTP Server Address IPv4 IPv4 address or Host name and domain UTC Time Zone Offset GMT Casablanca Monrovia Greenwich Mean Time Dublin Edinburgh Lisbon London v Daylight Saving Enabled f a host and domain name are entered instead of an address the IPv4 or IPv6 address will be resolved from the DNS using that name That address will be stored in the library rather than the name Therefore if the address changes then the name or a new address will have
64. library model 1U library Service menu OCP 1U Figure 30 Page 51 2U and 4Ulibrary Service menu 2 of 2 OCP 2U 4U Figure 41 Page 63 6 1 5 Releasing and replacing magazines Choose the appropriate library model 1U library Commands menu OCP 1U Figure 26 Page 47 2U and 4U library Commands menu OCP 2U 4U Figure 38 Page 60 6 2 1U Operator control panel OCP 6 2 1 Power Up Display When the 1U library is powered up or is reset from power on it goes through several internally controlled processes that allow it to be initialized and enter normal operation mode These processes are called Power On Self Test POST While the POST is occurring the OCP will have appropriate progress information displayed to keep the user informed When the library completes POST it will display the current drive mount status in the OCP home screen If the drive is empty the following status will be displayed 10400645 001 2014 Overland Storage Inc Page 38 NEO S Senes User Guide Flexstor FW 0 10 Connecting Drive Drive Ready Initializing Drive Ready Flexstor Drive Ready Figure 17 Home screen OCP 1U 6 2 2 Note about the LED s All LED s are updated during power up and reset sequences Upon power up or after software reset the library will illuminate all LED s as soon as POST allows This will help the user to verify if all LED s are functional When initialization starts all LED s will be
65. mm Packaged 330 mm Product alone 447 5 mm Packaged 585 mm Product alone 740 mm Packaged 990 mm 1 FH drive unit 21 3 kg 2 FH drive unit 24 3 kg 1 HH drive unit 22 2 kg 4 HH drive unit 26 1 kg 2014 Overland Storage Inc Page 94 NEO S Senes User Guide Weight 1 HH drive unit 1 FH drive unit 1 FH drive unit with 13 1 kg 20 2 kg 30 6 kg nse 2 HH drive unit 2 FH drive unit 21 1 kg 33 6 kg 2 HH drive unit 31 4 kg 4 FH drive unit 35 3 kg Table 4 Hardware specifications 8 2 Operating environment Operating Temperature 10 C to 35 C Max temperature rise 10 C hour Humidity 20 RH to 80 R H non condensing Maximum wet bulb 26 C Max humidity rise 10 hour Altitude operating O to 10 000 ft 3000 m at 25 C ambient Non Operating 30 C to 60 C Storage and Temperature Max temperature rise 20 C hour Shipping Humidity 10 RH to 90 RH non condensing Altitude 22 to 33000 feet 7 m to 10000 m Table 5 Operating environment 8 3 Maximum storage capacity and data transfer rate Characteristics Specification NEO S Series tape library with LTO4 drive s Native 6 4 19 2 38 4TB Compressed 12 8 38 4 76 8TB Maximum storage capacity 8 24 48 96 data cartridges assuming 2 1 compression 10400645 001 2014 Overland Storage Inc Page 95 NEO S Senes User Guide Maximum data transfer rate single drive Interface drive dependent Native 1
66. nctional i e successfully completed the power on self test The LED will blink whenever there is any tape library or drive activity The LED will also blink when the unit is offline e The lt Clean gt LED will only be lit when a cleaning required has been issued by one of the drives The LED will be turned off after a successful drive cleaning operation is performed to the requesting drive e The lt Media Attention gt LED will indicate that there is a piece of LTO media which is bad marginal or invalid The LED will be cleared when all marginal and invalid cartridges have been exported from the tape library e The lt Error gt LED will be lit when there is an unrecoverable i e hard drive or tape library failure This will occur simultaneously with the hard error message displayed on the screen the LED will remain illuminated until the error state is resolved 6 3 3 Input Modes There are several modes to enter values in the different menu items These values are selectable predefined values toggle values e g on off and numerical values like network addresses Selectable predefined values After navigating to the menu item the various predefined values can be selected with the lt NEXT gt and lt PREVIOUS gt button As soon as the display shows the correct value it may be confirmed by pressing the lt ENTER gt button 10400645 001 2014 Overland Storage Inc Page 55 NEO S Senes User Guide Toggle values Toggle valu
67. nd configuration e g drives installed In the following figure a 4U library is shown as an example eee age ae 4 aoe PoP Oe eee Oe RRP ae eee oS uanaoganmononpaoonoomsnpaonponaoooo ovo cm Wm La o noooocoogooonaooonoocooonooooo K Ka ODU G0O O O OJ AO Oa THO GO D 0 O OOo u D O D Ta Oa le a 500 Figure 12 Power up down the library 4U 5 Tape Cartridges and Magazines This chapter explains which media to use with your library and how to label and write protect your tape cartridges Careful labeling and handling of the tape cartridges will prolong the life of the tape cartridges and the library 5 1 Tape Cartridges Use the Ultrium data and cleaning tape cartridges designed for your model of library Table 4 LTO 5 Tape Drive Cartridge Type LTO 5 Ultrium 3 TB Data Cartridge LTO 5 Ultrium 3 TB WORM Data Cartridge Ultrium Universal Cleaning Cartridge 10400645 001 O 2014 Overland Storage Inc Page 31 NEO S Senes User Guide Table 5 LTO 6 Tape Drive Cartridge Type LTO 6 Ultrium 6 25 TB Data Cartridge LTO 5 Ultrium 6 25 TB WORM Data Cartridge Ultrium Universal Cleaning Cartridge NOTE LTO 3 and later tape drives support both rewriteable and WORM data cartridges Write Once Read Many WORM data cartridges provide an enhanced level of data security against accidental or malicious alteration of data on the tape cartridge The WORM data cartridge can be appended to maximize the full capacity o
68. nds SMC NCITS 314 1998 e ANSI SCSI Parallel Interface 2 SIP 2 X3 302 1998 e IEC 60297 Rack Standards Standard European Community CE scheme according to EN IEC 60950 Countries USA Canada FCC ETL according to UL 60950 10 3 CE mark Figure 74 CE mark The CE mark is a mandatory conformity mark on many products placed on the single market in the European Economic Area EEA The CE marking certifies that a product has met EU consumer safety health or environmental requirements 10 4 ETL mark iL CONFORMS TO 49b WX ANSI UL60950 07 AN Beas CERTIFIED TO C q h CU DA UE d d US CAN CSA b TEDW C22 2 No 60950 1 03 Figure 75 ETL mark The ETL mark is alternative to the UL and CSA marks in the USA This mark is issued by Intertek This mark shows that your product meets all the appropriate safety and performance specifications for your market of sale generally identical to the standards set by UL and CSA 10400645 001 2014 Overland Storage Inc Page 99 NEO S Senes User Guide 10 5 FCC United States The computer equipment described in this manual generates and uses radio frequency RF energy If the equipment is not installed and operated in strict accordance with the manufacturer s instructions interference to radio and television reception might result C Figure 76 FCC mark This equipment complies with Part 15 of the FCC Rules Operation is subject to the following conditions 1 This devi
69. net cable to the library 10400645 001 2014 Overland Storage Inc Page 29 NEO S Senes User Guide The connection to the Ethernet network is via an industry stand RJ45 copper interface on the rear panel of the library The Ethernet connection is used to access the library RMI over the network To connect the library to the Ethernet network inset the Ethernet cable into the Ethernet port of the library see Chapter Error Reference source not found 6 3 3 When the plug is in the correct position a click should be heard To connect the USB device to the library The USB port is on the rear of the library It can be used for FW upgrades Skin file updates via OCP see Chapter Error Reference source not found 6 3 3 10400645 001 2014 Overland Storage Inc Page 30 NEO S Senes User Guide 4 15 Verifying the host Depending on the server configuration you may need to change the SCSI ID of the library When the host server is powered on install the software and or driver s that are compatible with the library Backup software packages may require additional software or licensing to communicate with the library robotics To confirm the host server s operating system recognized the library consult the operating system documentation 4 16 Powering up down the library Press the power button on the front bezel to power up down the NEO S Series Tape Library The powering up can take a few minutes including scanning the inventory a
70. ns that will take the library offline To login select the access type and enter the correct password There are three levels of access e Guest standard user level e Admin administrator user level e Service service user level Access by service personnel only Each level affects which areas you have access to and what actions you can initiate from those areas Details see 6 4 7 7 Guest O Admin Service Password Gies Figure 40 RMI Login 6 4 5 Identity 6 4 5 1 Viewing the static library identity This page provides access to the static information about the system No changes can be made from this page 10400645 001 2014 Overland Storage Inc Page 66 NEO S Senes User Guide Aden tit Status Ganfguralion Upecateny Demet Library Pm ML IET E Library lndormation Seal Nurali DEH Produzt I HEQ 5S 5arias Carentiy installed Library Firemeare 491 3200 hooicode Firmysre Revision 0 60 Barcode Reader CSES Library Mode Manual Random Wide Hodi Bam 20000006 1110053F Figure 41 Library identity RMI The following information is displayed e Library information e Serial Number e Product ID e Currently Installed Library Firmware e Bootcode Firmware Revision e Bar Code Reader e WWide Node Name e Extended Logical Library information s If the unit has more than one partition the properties shown in above figure will display for each partition 6 4 5 2 Viewing the static drive
71. ocated on the face of the cartridge next to the write protect switch Use this area for attaching the adhesive backed bar code label Only apply labels as shown NOTE The bar code label should only be applied with the alphanumeric portion facing to the left side of the tape toward the write protect switch see below table 3 and within the marked Barcode label area Never apply multiple labels onto a cartridge as extra labels can cause the cartridge to jam in a tape drive 5 1 3 Write Protecting Tape Cartridges All rewriteable data cartridges have a write protect switch to prevent accidental erasure or overwriting of data Before loading a cartridge into the device make sure the write protect switch on the front of the cartridge is in the desired position Slide the switch to the left to allow the device to write data to the cartridge 10400645 001 2014 Overland Storage Inc Page 33 NEO S Senes User Guide Slide the switch to the right to write protect the cartridge An indicator such as a red mark or small padlock is visible showing that the cartridge is write protected Insertion Arrow Barcode Label Write Protect Switch Write Protected Write Enabled a Ff WN 5 1 4 Read and Write Compatibility Table 6 Ultrium Read Write Compatibility LTO 1 Drive LTO 2 Drive LTO 3 Drive LTO 4 Drive LTO 5 Drive LTO 6 Drive Read Write LTO 3 Media Incompatible Incompatible Read Write Read Only Incompatible no enc
72. omatically This page displays the current library and for all drives the firmware versions Firmware can be downloaded to the host then uploaded to the drive in the library by using this page Once a FW is selected by browsing it can be loaded by the update button 10400645 001 O 2014 Overland Storage Inc Page 82 NEO S Senes User Guide Identity Status pijo E Drive Diagnostic Firmware Reboot Upgrade Library Firmware Currently Installed Library Firmware 4 91 Library Firmware File Upgrade Drive 1 Firmware Drive Firmware Revision D24B Drive Firmware File Upgrade Drive 2 Firmware Drive Firmware Revision U24B Drive Firmware File Upgrade Drive 3 Firmware Drive Firmware Revision D21W Drive Firmware File Figure 64 Firmware RMI 6 4 9 4 Reboot of the library NOTE Ensure that the library is idle before attempting to Library Logs Configuration Clean Drive Cartridge Memory Browse Browse Browse Browse Operations U pda te Update Update Update Service perform any remote operations that will take the library offline Some options of the RMI take the library offline This inactive mode can interfere with host based application software causing data loss This page is used to perform a library reboot There is a default time delay when the web page refreshes itself This time should be sufficient to reload the page During a reboot the connection to the library ma
73. on of the appended devices on the rear panel is in all libraries common The power supply is on the left side tape drives are in the middle and the library controller is on the right side of the library NEO StorageLoader 1U 1 Power Supply 4 Library Controller 2 Tape Drives A Storage Location for Shipping Lock 3 Pull out Tab with Serial Number B USB Port for Firmware Upgrades 10400645 001 2014 Overland Storage Inc Page 12 NEO S Senes User Guide 3 4 1 Power Supplies The power supply model utilized 1s dependent on the library model NEO StorageLoader 1U NEO T24 Tape Library 2U NEO T48 Tape Library 4U 1 Power Connector 110 220 VAC 4 LED green is illuminated when the power supply is producing good power for the library 2 Storage Location for Shipping Lock 5 LED amber is illuminated when a fan failure occurs The fan is running too slow or is defective 3 Power Supply Fan Vent 6 LED blue is illuminated when the AC power is connected 3 4 2 Tape Drive Back Panels All figures are symbolic and the position of connectors fan etc can vary on different drive types and generations 10400645 001 2014 Overland Storage Inc Page 13 NEO S Senes User Guide SAS connectors all LTO generations Half Height Tape Drives Half Height Tape Drive with Two SAS Connectors 1 Magazine Release Holes 5 Error LED Amber 2 Ethernet Port for Service Diagnostics not used 6 Drive Fan Vent 3 Read
74. ot Indicates if an Import Export mail slot is configured Library Time Time stamp displayed in 24 hour format Auto Clean Status Only if the Auto Clean Option enabled the status will be displayed here Power Supply Status If optional redundant power supply is installed status will be displayed here 10400645 001 2014 Overland Storage Inc Page 69 NEO S Senes User Guide 6 4 6 2 Viewing the dynamic drive identity This page provides detailed information about all drives that are present in the library If multiple tape drives are installed in the library the information will be shown by selecting it from the pull down menu The following information is displayed Drive status up to 4 full high or 8 half height tape drives e Status e Cartridge in Drive e Drive Error Code e Cooling Fan Active e Drive Activity e Drive Port if present Identity Status Configuration Operations Service Library Drive Inventory Drive 1 Status At 22 24 30 Library Time Status Y Reedy Cartridge In Drive None Drive Error Code No Error Drive Temperature 41 0 C normal range 15 C 72 C Cooling Fan Active Y Drive Activity Ready Drive 2 Status At 22 24 30 Library Time Status Y Ready Cartridge In Drive None Drive Error Code No Error Drive Temperature 36 0 C normal range 15 C 67 C Cooling Fan Active Y Drive Activity Ready Port A Status Not ready not connected Speed Hashed SAS address 0CD6D6 Drive 3 Status At 22 24 3
75. pandability following devices can be added in the field All units magazines and tape drives 2U and 4U extra library controller 4U extra power supply Technology upgrade customer can upgrade tape drive technologies such as LTO5 to LTO6 in the field Service friendly design following devices are accessible for quick replacement All units magazines from the front of the library tape drives from the back of the library 2U and 4U library controller and power supply from the back of the library Maximum up time through advanced error handling and recovery capability The NEO S Series family includes the following features The library occupies one SCSI target address and uses separate LUNs for the tape drive and library robotics USB interface to enable serviceability features library and drive firmware upgrades and or customized features storage on demand implementation The library can be operated via the front Operator Control Panel OCP over the network via the internal Remote Management Interface RMI or via the storage interface connection by the host application Supports industry standard management protocols such as SNMP SMI S future development Mail slot for import export of cartridges during library operation Robotic with barcode reader Encompasses rack formats and tabletop functionality for all unit heights 1U 2U and 4U 10400645 001 2014 Overland Storage Inc Pag
76. rary Information e Mo upgrade files found Idle Auto 10400645 001 2014 Overland Storage Inc Page 62 NEO S Senes User Guide Service Menu Mainrnenu gt Service Service Library Service Orive Service Orive gt Clean Drive Service Orive gt Clean Drive Clean Drive Information Service Drive Clean Drive Drive mot requested Drive 2 cleaning requested dle Auto e Mo Clean Tape Found Service Menu Drive Service gt Service Drive Clean Drive Drive Power Drive Tests E Drive Fw Upgrade by USE Idle Auto Drive Test Service gt Service Orive Support Ticket to USE Service Orive gt Orive Tests Drive Tests Orive 1 nive Tests Power on self Drive 2 Aun Cancels Idle Auto Idle Auto Idle Auto Drive FW Upgrade by USB Drive Fw Upgrade by USE Drive 1 actual Fw VEE Drive actual Fw DEJE Idle Auto Service Drive gt Drive Power Power On Off Drives Proceeds cancel dle Rand Figure 39 Service menu 2 of 2 OCP 2U 4U FC drive dialog Values Comments Firmware Revision String Vendor ID String Product ID String Serial Number String WWNN String Topology A Auto point to point arb loop Speed A Auto 1 2 4 8 Gb s 10400645 001 2014 Overland Storage Inc Page 63 NEO S Senes User Guide Loop IDA 10 127 Topoloqy B Auto point to point arb loop Speed B Auto 1 2 4 8 Gb s
77. ryption LTO 4 Media Unencrypted Incompatible Incompatible Incompatible Read Write Read Write Read Only LTO 4 Media Read Write Read Write Read Write Incompatible Incompatible Incompatible with encryption with encryption with encryption Encrypted key key key LTO 5 Media Unencrypted Incompatible Incompatible Incompatible Incompatible LTO 5 Media Read Write Read Write Incompatible Incompatible Incompatible Incompatible with encryption with encryption Encrypted ke k LTO 6 Media Unencrypted Incompatible Incompatible Incompatible Incompatible Incompatible Read Write f Read Write LTO 6 Media Incompatible Incompatible Incompatible Incompatible Incompatible with encryption Encrypted key 10400645 001 2014 Overland Storage Inc Page 34 NEO S Senes User Guide 5 2 Magazines The NEO S Series Tape Library makes use of removable magazines in each model Tape cartridges are stored in magazines Magazines may be removed and inserted individually Magazines are locked to prevent unauthorized removal when inserted in the library and unlock Magazine access may become password protected For safety reasons the robotic motion is stopped whenever when a magazine Is removed from the library The magazines can be unlocked using the Operator Control Panel OCP or the Remote Management Interface RMI OCP see Chapter Releasing and replacing magazines Page 38 RMI see Chapter Releasing and replacing Page 81 In case the
78. s The sum of characters of the Host Name and the Domain Name may not exceed 15 39 54 characters e Pv4 o DHCP Address Enabled Used to set the RMI to seek an assigned IP address from the network s DHCP server o Static Address This field is only active with DHCP address off unchecked a static IP address may be programmed in this field 10400645 001 2014 Overland Storage Inc Page 74 NEO S Senes User Guide O O O Subnet Mask Used to set the Network Mask contact your Network administrator to receive this setting address if required Gateway address Used to set the Gateway Address contact your Network administrator to receive this setting address if required used when an IP address does not match any other routes in the routing table IPv4 DNS Server 1 This is the IP address of your name server DNS server A DNS server allows the library to communicate with other network clients via their host name If you have a DNS Server on your network enter the IP address in this field IPv4 DNS Server 2 This is the alternate IP address of your name server DNS server A DNS server allows the library to communicate with other network clients via their host name If you have a DNS server on your network enter the IP address in this field IPv6 DNS Server 1 This is the IP address of your name server DNS server A DNS server allows the library to communicate with other network clients via their host name If you have a DNS S
79. s SCSI master drive OCP contrast setting Library Mode Auto load Loop Drive power ON OFF Auto clean SNMP FC tape drives Log Tracing Configuration Email notification Partitioning Table 3 Default settings 10400645 001 The lowest physical drive is initially the LUN master drive Disabled Disabled 2014 Overland Storage Inc Page 92 NEO S Senes User Guide 7 Acronyms and Abbreviations FC FH HBA HH LUN OCP RMI SAN SAS SNMP SSH SSL UID USB WORM WWPN 10400645 001 Fibre Channel Full Height Host Bus Adapter Half Height Logical Unit Number Operator Control Panel Remote Management Interface Storage Area Network Serial Attached SCSI Simple Network Management Protocol Secure Shell Secure Socket Layer Unit Identification Universal Serial Bus Write Once Read Many World Wide Port Name 2014 Overland Storage Inc Page 93 NEO S Senes User Guide 8 Technical specifications 8 1 Hardware specifications Form 1U 2U factor Height Product alone 45 6 mm Packaged 235 mm Width Product alone 444 5mm Packaged 589 mm Depth Product alone 789 5 mm Packaged 989 mm Weight 1 HH drive unit without 11 4 kg media 10400645 001 Product alone 87 6 mm Packaged 248 mm Product alone 447 5 mm Packaged 598 mm Product alone 740 mm Packaged 993 mm 1 FH drive unit 14 7 kg 2 HH drive unit 15 6 kg 4U Product alone 175 2
80. s placed upon or against it Object and liquid entry Insure that objects do not fall onto and that liquids are not spilled into the product s enclosure 10400645 001 2014 Overland Storage Inc Page 8 NEO S Senes User Guide 3 Product Overview AN VVARNING Only trained personnel should operate this equipment Read all documentation and procedures before installation or operation This product is intended for installation and operation in a computer rack with the front and rear doors closed and secured Only personnel with technical and product safety training should be provided access to the library Such personnel are referred to as users throughout this document Do not insert any tools or any part of your body into openings of an operating system A NEO S Series library provides a compact high capacity low cost solution for simple unattended data backup It is compatible with most operating systems and environments with the appropriate interface card However the library requires either direct support from the operating system or a compatible backup application to take full advantage of its many features Particular emphasis of the NEO S Series family includes Platform of the tape libraries independent of tape and drive form factors Configurability from entry level cost optimized library to a feature rich configuration Broad level of connectivity SCSI FC and SAS depending upon installed tape drives Ex
81. sabled Idle Suto Metwark gt IF we IPE Static Address 1 O000 0000 0000 0000 O000 0000 0000 0000 Same Cancel Idle Auto 2014 Overland Storage Inc Restore Defaults Are you sure Cancel Set Date and Time Date aa SIE Idle Auto Set Date and Time Time m othr Save Cancel ldle Auto Save Library Config Filename DE64123456_13050506 39 dbb Cancel Idle Auto Restore Library Config Mainmenu gt Configuration No Lib Contig Files Founc Add License Key Enter License Ke ooa 000 000 000 0010 lt Activate Cancel ldle Auto Page 61 NEO S Senes User Guide Service Menu Mainmenud gt Service Service Library Service Drive Idle Auto Service gt Service Library Library Verify Fun Tests Dump all to USE se Library Fw Upgrade by USE Idle Auto Display Contrast Service gt Service Library ESSET ER E Upload Skin File 2S aue Cancel Reboot Service Library gt Reboot Are you sure Cancel Idle Auto Upload Skin file 2Proceed Cancel Idle Auto Figure 38 Service menu 1 of 2 OCP 2U 4U Service Menu Library Library Verify Service Library gt Library Verify Cycles 10 Run Cancel Dump all USB Filename 130505073926 dmp Cancel Idle Auto Library FW Upgrade by USB Service gt Service Lib
82. t or present is coincidental PROPRIETARY NOTICE All information contained in or disclosed by this document is considered proprietary by Overland Storage By accepting this material the recipient agrees that this material and the information contained therein are held in confidence and in trust and will not be used reproduced in whole or in part nor its contents revealed to others except to meet the purpose for which it was delivered It is understood that no right is conveyed to reproduce or have reproduced any item herein disclosed without express permission from Overland Storage Overland Storage provides this manual as is without warranty of any kind either expressed or implied including but not limited to the implied warranties of merchantability and fitness for a particular purpose Overland Storage may make improvements or changes in the product s or programs described in this manual at any time These changes will be incorporated in new editions of this publication Overland Storage assumes no responsibility for the accuracy completeness sufficiency or usefulness of this manual nor for any problem that might arise from the use of the information in this manual 10400645 001 2014 Overland Storage Inc Page 2 NEO S Senes User Guide Contents MES lisse ipo ee ot 6 Lal Bec dudo TE E m ELTERN 6 1 2 Product Warranty Caution i aaaaaaannaa eee eeeene e tee idene tee e ede eee eee eee enet etike eee nnne na n eee eee eee e
83. te information displayed to keep the user informed When the library finishes POST it will display the current library status for a defined time or until a front panel key is pressed After this initial status screen the home screen will be displayed until any key is pressed This home screen shows the overall health of the library indicating the status of the robotic and the connected drives 10400645 001 2014 Overland Storage Inc Page 54 NEO S Senes User Guide matote Dire J E 4 Robotic i Une 1 2 idie Rand TE a a a bde Rand Figure 32 Home screen OCP 2U 4U 6 3 2 Note about the LED s All LED s are updated during power up and reset sequences Upon power up or software reset the library will illuminate all LED s as soon as POST allows This will help the user to verify if all LED s are functional When initialization starts all LED s will be extinguished and the ready activity LED will flash at a rate of approximately 1 second per cycle 50 duty cycle When the mechanical initialization is complete the ready activity LED will stop flashing and remain constantly illuminated If a library failure occurs the ready activity LED will be turned off and the error LED will be illuminated The OCP will also display a specific error code to help identify the failure The following are additional operational details of LED s e The lt Ready Activity gt LED will be lit any time the unit is powered on and fu
84. tic fields such as computer monitors electric motors speakers or X ray equipment Exposure to electromagnetic energy or magnetic fields can destroy data and the embedded servo code written on the media by the cartridge manufacturer which can render the cartridge unusable Place identification labels only in the designated area on the cartridge 10400645 001 2014 Overland Storage Inc Page 32 NEO S Senes User Guide 5 1 2 Labeling Tape Cartridges The device contains a bar code reader that reads the tape labels and stores the inventory data in memory The device then provides the inventory information to the host application OCP and RMI Having a bar code label on each tape cartridge enables the bar code reader to identify the cartridge quickly thereby speeding up inventory time Make ita practice to use bar code labels on your tape cartridges Your host software may need to keep track of the following information via the associated bar code Date of format or initialization Tape s media pool Data residing on the tape Age of the backup Errors encountered while using the tape to determine if the tape is faulty NOTE The misuse and misunderstanding of bar code technology can result in backup and restore failures To ensure that your bar codes meet manufactures quality standards always purchase them from an approved supplier and never print bar code labels yourself LTO tape cartridges have a recessed area l
85. to be entered Refresh Submit Figure 55 Date time RMI Changes that can be made are Clock Configuration e Time 24 hour format hh mm ss e Date MM DD YYYY e Clock Synchronization Configuration SNTP o Enable Clock Synchronization check box checked status means enabled and the unit will attempt to synchronize its clock with an external time source the following apply o SNTP Server Address IPv4 This is the IP address of the network SNTP time server also Host name and domain can be used and may be a maximum of 40 characters o UTC Time Zone Offset This drop down menu allows the administrator to select the appropriate time zone offset from so the time is displayed in the actual local time o Daylight Saving Enabled Provides for automatic offset of daylight savings time 6 4 7 9 Setting error Log mode NOTE Service personnel can only set the log configuration The Log menu can be used to set behavior of the error log collection Your service personal may ask you to alter settings in this field during the diagnostic process Default setting of logs is for continuous collection of logs with the most recent events overwriting the oldest events circular buffer 10400645 001 2014 Overland Storage Inc Page 78 NEO S Senes User Guide Identity Status Configuration Operations System Logical Libraries License Key Drive Network SNMP User Date Time Log Configuration Error Log Mode Off Continuous
86. to its home position e The library controller switches off the power supply s secondary side 10400645 001 2014 Overland Storage Inc Page 40 NEO S Senes User Guide 6 2 5 Menu flow charts symbol Key Contens of LCD KARA TIT Blue Tex is exam ple text ACA Actual text will depend upon library state user input library configuration etc Red Lines Access PIN required Figure 18 Menu symbol key OCP 1U 10400645 001 2014 Overland Storage Inc Page 41 NEO S Senes User Guide exstor Drive Ready AAA Cancel Enter ect Information fh Commands fi SST SSS Enter Enter Information Coen AutoLoader Mail slot ESEE SE Het Move C Medium A A Unlock Magazines N Be mE Inventory e o o o C b Het Reboot Autoloader EEES Figure 19 Main menu OCP 1U 10400645 001 Configuration Service Nex EM Next e Enter Enter Configure Service Autoloader AutoLoader A IA O aS us sss ete Drive Cou ce ELIOT et Access i Restore i cet bars and Time A O 2014 Overland Storage Inc Page 42 NEO S Senes User Guide Information A Cancel Enter Information net Information next Inventory AutoLoader oader Drive Enter Enter Enter Status Status Left Magazine SUN Next Next Ide sity Identity Right Magazine E IN Next Error Ls Drive 000094L 1 Next cw
87. to the configuration The user is also able to select the Power On check box through this page that activates the drive In the following figure example tape drive are shown Drive ID can be changed by using the drop down menu and selection of another ID By pressing Submit the id is changed Identity Status Configuration Operations Service System Logical Libraries License Key Drive Network SNMP User Date Time Log N i ied Restore Defaults Drive Configuration Drive 1 SCSI ID LUN 4 vl MPover On Drive 2 Y Power On Note SAS drives do not require user configuration Drive 3 SCSI ID 6 vi Ml Power On Refresh Submit Figure 51 Drive configuration RMI 10400645 001 2014 Overland Storage Inc Page 73 NEO S Senes User Guide 6 4 7 5 Changing the Network configuration This page shows the current network configuration of the library related to the RMI access and allows modification to the configuration When a change is requested a pop up window will ask to confirm the changes Changes in this menu may affect the ability to access the RMI unless the correct IP address is resolved Identity Status Configuration Operations Service System Logical Libraries License Key Drive Network SNMP User Date Time Log N ET n Restore Defaults Network Configuration Host Name FLX10053F Domain Name gateway 2wire net IPv4 Y
88. ttached host and host application 6 5 4 1 General Reporting Generally only drives are reported which are currently physically available or temporary removed Empty slots which are located at an edge should not be reported with an exception in case of a removed condition 4U Unit with 3 HH drives SCSI Element Slot 6 5 4 2 Gaps A drive slot which does not contain a drive and has a position between used slots will not be reported 4U Unit with 3 HH drives SCSI Element Slot 3 10400645 001 2014 Overland Storage Inc Page 90 NEO S Senes User Guide In case of installing a drive in a gap the SCSI elements will be renumbered in contiguous order without a gap 4U Unit with 3 HH drives SCSI Element Slot 6 5 4 3 Removed Drives Removed drives will report a SCSI element which is not accessible until one of the following conditions occurs e A drive is inserted again in the drive slot After this happens the SCSI element will be reported again as accessible e A Reset to Default from any Ul occurs e he logical library configuration changes adding 1 removing of libraries After these conditions the slots will be handled as empty slots all data of removed drives are cleared 10400645 001 2014 Overland Storage Inc Page 91 NEO S Senes User Guide 6 6 Default settings Initial admin password Host name Domain name IPv4 IPv6 DHCP Mail slot configuration Configure reserved slot
89. utton will initiate a controlled power down of the library soft power down Illuminated during power on blinking during tape or library robotics activity Illuminated when the tape drive has determined that a cleaning tape should be used Cleaning is only necessary when the library directs to do so Additional cleaning is not necessary Illuminated when the library has detected a condition that requires attention by the operator 2014 Overland Storage Inc Page 11 NEO S Senes User Guide 6 Error LED Amber Illuminated when an unrecoverable tape drive or library error occurs A corresponding error message is shown on the LCD screen 7 Cancel Button X Used to cancel a user action and return to the last menu item Previous Button lt 4 Used to navigate backward through menu items N A 10 Right Magazines 11 Enter Button 1 Used to enter to a sub menu or execute an action 12 Next Button gt Used to navigate forward through menu items 13 Operator Control Panel Consists of 128 x 64 characters The OCP displays actions and status information menu items or error messages equivalent to the operation mode 14 Left Magazine with Mailslot 15 Left Magazines 3 4 Rear Panel The rear panel of the NEO S Series provides access to the drive interface connectors the power connector Ethernet serial and USB ports and the magazine release holes All libraries support parallel SCSI SAS and Fibre channel tape drives The positi
90. wer supply In this case both Power supplies work parallel and in case one fails a warning will be displayed Required tool 2 Phillips screwdriver To install a power supply 6 Locate the power supply bay on the left side of the rear panel of the library shown in Chapter Error Reference source not found 6 3 e 2U library There is only 1 power supply bay e AU library There are 2 power supply bays Always install Install the first power supply in the bottom left power supply bay The unit can run with one power supply If redundant power supplies are desired for fault tolerance install a second Install a redundant power supply in the power supply bay directly above the existing power supply Both supplies must be plugged in the AC mains to operate in failover mode 7 If available loosen the screws of the power supply bay cover and remove the screws by holding the cover in place 8 Before installing the power supply inspect the connectors on the power supply Ensure that the connectors are intact free of any foreign objects and have no cracks or deformed or bent contacts 9 Insert the power supply on the alignment rails and push the power supply into the power supply bay until it seats itself against the back of the library see Figure 10 In the following figures a 4U library is shown as an example Figure 10 Install a power supply 4U 10 Tighten the blue captive screws with your fingers to secure the power supply to
91. y LED Green 7 Tape Drive LED 4 SAS Connectors FC connectors all LTO generations 1 Magazine Release Holes 3 Ethernet Port for Service Diagnostics not used 2 Drive Fan Vent 4 Tape Drive LED 3 FC Connectors 10400645 001 2014 Overland Storage Inc Page 14 NEO S Senes User Guide 3 5 1 Library Controller Ethernet Port RMI Connection Serial Port Engineering Diagnostics Controller LED blinking OK if not blinking failure USB Port Firmware upgrades key storage own 3 5 2 Ethernet Port The Ethernet port is only available on the library controller and connect the library to a network or PC for working with the RMI On some LTO5 6 tape drives it is available for service diagnostics not used E o 1 LED amber is illuminated when a connection is in place 2 LED green is illuminated when the connection is ready or in use T 10400645 001 2014 Overland Storage Inc Page 15 NEO S Senes User Guide 4 Installing the Library This chapter provides instructions for installing a NEO S Series tape library 41 Location Requirements NOTE Thelibrary was designed for rack installation and must be installed using the provided rack rails Installation on a table top or other similar surface could result in library operation errors Select a rack with access to the host server Choose a location that meets the criteria in the table below Table 3 Location Requirements Rack Standard
92. y be lost If the connection is lost the user will have to reload the page manually Identity Status Configuration Operations Primi E Drive Diagnostic Firmware Reboot Library Logs Clean Drive runs Library Reboot Reboot Figure 65 Reboot the library RMI 6 4 9 5 Viewing Library Logs This page allows the user to view the library logs Identity Status Configuration Operations miii E Drive Diagnostic Firmware Reboot Library Logs Clean Drive dead Logs Log Type Error Trace v Total Number Of Entries 0 Start Entry 1 Number Of Entries Per Page 5 Update Clear Log Dump Log Save Service Dump Figure 66 Library logs RMI 10400645 001 2014 Overland Storage Inc Service Service Page 83 NEO S Senes User Guide Select the appropriate logs for e Log Type o Error Trace o Informational Trace o Warning Trace o Configuration Change Trace o Standard Trace e Total Number Of Entries e Start Entry e Number Of Entries Per Page Changes will only be applied after the lt Update gt button is selected lt Clear Log gt erases the log lt Dump log gt creates the log and lt Save Service Dump gt allows the direct viewing or saving of the file 6 4 9 6 Cleaning tape drive s This page allows the user to manually clean the tape drive Identity Status Configuration Operations Service General E Cartridge Diagnostic Drive Diagnostic Firmware Reboot Library Logs Clean Dr
93. zines Left Right Mailslot Disabl Idle Rand or Mainmenu gt Commands Open Mailzlot Commands gt Magazines Unlocking Magazine Unlocking left magazine Commands gt Magazines Unlocking Magazine Full left magazine Commands gt Magazines Unlocking Magazine Insert magazine Busy Rand Kot Mowe Unlocking PO Station Idle Rand Act Unlock Ma Mainmenu gt Commands Open Mailshot Insert cartridge Idle Rand or Mainmenu gt warning Undefined Migzn ldle Auto Figure 36 Commands menu OCP 2U 4U 10400645 001 Incomp aq AN ove Medium Commands gt Mowe Medium Magazine 1 by Label n Idle Rand P1 30016 Commands gt Move Medium est Type shlong Idle Rand Cancel Commands gt Mowe Medium Mowe Dest Dest Movin TE 3 Busy Rand ncel Mainmenu Commands Information E AlslotsiDrives Empty ide Suto 2014 Overland Storage Inc Commands Menu Reinventory Mainmenu gt Commands Inventory Scanning Busy Aand Ack Scanning E Command Respons L Command A successful Busy Auto Page 60 NEO S Senes User Guide Logical Library Configuration Logical Library H of Logical Libraries 1 Save Cancel Idle Auto Library Settings Configuration gt Library 1 Autoload Loop Ma Active Slots 21 Conf

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