The Konftel 300IP User Guide
Contents
1. A B r E F 1 Name Telephone F r 2 Allen Jerry 461517954834 prs r 3 Anderson Justin 461517954955 cr r 4 Andrews Fanny 461517954883 5 Berg David 461517954893 6 Berlin office 4496423687451 7 Bewers Darren 4461517954884 8 Bjork Markus 4461517954949 9 Branshaw Liw 461517954871 10 Carling Richard 4461517954868 11 carlsson Julia 14461517954884 12 Claesson Nicole 4461517954886 13 collins David 4462380599581 14 Cordin Justin 4461517954898 15 crown Juanito 461517954896 16 Evalders Julie 4461517954881 17 Gardelius Stefan 4461517954950 18 Hellberg Mark 4461517954884 19 Konrads Ray 461517954870 20 Langdon Steve 461517954890 21 Leander Adam 4461517954879 22 Lowendahl Roger 74461517954885 23 Luong xi 74461517954878 24 Magret Robin 461517954895 25 Mowat Leo 461517954872 CSV files can also be created using software that can save in unformatted text format Write a name followed by a semi colon and number one contact on each line When you save the file give it a csv extension instead of txt 33 USING THE WEB INTERFACE USING THE WEB INTERFACE 34 Name Telephone a Allen Jerry 461517954884 Anderson Justin 461517954955 Andrews Fanny 461517954883 Berg David 461517954 893 Berlin office 496423687451 Bewers Darren 461517954884 Bjork markus 461517954949 Branshaw Liw 461517954871 C2. Mark the SETTINGS option using the arrow buttons and confirm by pressing OK to open the menu or press button number 5 Correspondingly Phonebook gt Conference Guide in the web interface means you should select Menu Phonebook and the Conference Guide tab Menu tree gt gt gt PROFILES PHONE BOOK CONF GUIDE RECORDING SETTINGS SYSTEM STATUS eee Gee DEFAULT SEARCH SEARCH PLAYBACK BASIC RESTART ACCOUNTS CONTACT GROUP FILE A X X A d f gt Gg C gt G PROFILE 1 ADD ADD RENAME ADVANCED REBOOT NETWORK CONTACT GROUP FILE ed CETERE are PROFILE 2 EDIT EDIT ERASE NAT CONTACT GROUP FILE BASIC TRAVERSAL j lt a SETTINGS a PROFILE 3 ERASE ERASE ERASE MEDIA CONTACT GROUP ALL ACCOUNTS _ _ PROFILE 4 ERASE ERASE SETTINGS TIME ALL ALL LANGUAGE L J L C j TA STATUS STATUS STATUS DEVICE KEY TONE V Se RING LEVEL a a EQUALIZER TIME FORMAT Se gm SCREEN TEXT Gls Sa DEFAULT The simplest way to make settings and edit contacts is using a PC and the Konftel 300IP web interface see page 30 ANSWERING CALLS A ring tone is heard and the blue LEDs start flashing Press a to answer The LEDs show a steady blue light ANSWERING CALLS ON HOLD If a call is made to the conference phone during another call you will hear a double tone INCOMING CALL will be display
3. Alphanumerical buttons phonebook Line selection Time Information text see below Phone lines L1 L4 mConf 2 Line status see below Secure connection see page 10 Writing text Each button contains letters and characters more than those shown on the button see 1 Line status illustration below Press the same button repeatedly to change to another character If O Line free Before account name telephone not registered there are two letters under the same button that you want to enter one after the other E Line connected Before account name telephone registered you need to pause slightly before entering the second letter WE Line on hold HOLD displayed on the screen all calls on hold Press C to delete the last character you entered 2C Line called party busy JN Own line put on hold by other party Recording call 1 a blank 1 2w ABCAAAA2 T3 DEFEE3 Secure connection DE 4 m GHI4 5 JKLS5 6 iw MNOOONG Information text displays one of the following e Number or name of each phone line 7 os PARS7 8 w Tuv 8 9 vox wxyz9 The name will be displayed if a number is in the phonebook a i e Explanation of what you should do For example ENTER NUMBER 0 e Status For example HOLD when you place all calls on hold 0 Line menu
4. Editing the name of a recording rs Deleting a recording ceeeeeeeeeeeeeeeeees Deleting all recordings ceeeeees Adjusting the recording indicator Displaying recording feature status 24 Settings 25 Basic settings eerren 25 Advanced settings 26 System nsnsi 27 Checking Status ceeceeeeseseeeeeeeeeeeeeee 28 Using the web interface 30 Checking network addresses 0008 30 Logging in to the Konftel 300IP 31 Managing the phonebook 000 32 Managing the conference guide ued Checking the call list 0 wl Basic settings 38 Restarting the Konftel 300IP 40 Checking Stat Senaisiais 41 IP SIP URI and IP telephony 42 FAQ and troubleshooting 44 Optional accessories 45 Technical specifications 46 Service and guarantee 48 DESCRIPTION GENERAL The Konftel 300IP is a conference phone for IP telephony offering a host of innovative features e OmniSound 2 0 audio technology e P telephony for flexible and affordable telephony e Option of using two accounts simultaneously e Conference feature for automatic multi party dialling e Management of lines during a call dialling new parties creating a multi party call splitting a multi party call e Recorder capability e Web interface for simple management of contacts conference groups and settings e Extra microphone connection for wider reception optio
5. Time format 12 hour 24 hour Equalizer Soft Neutral Bright Screen text KONFTEL 300IP Changing PIN code and profile name The PIN code can be changed from the default setting to protect against unauthorised use Click on the Edit button under the heading Profiles Enter a new PIN code The code may consist of 8 digits If you are changing a user profile you can also change the name Click on the Set and Save buttons Make a note of the new PIN code and keep it in a safe place The administrator is always able to view and change the name and PIN code of the profile Select default account The Konftel 300IP can save settings for two accounts e g a company PBX and a public IP telephony service provider This setting determines which account should be used as default You can select the account you want to use for a call by pressing LINE before dialling the number gt Select Account 1 or Account 2 under the heading Default account and click on Save Selecting languages Select a language in the list under the heading Language and click on Save Changing the ring tone level Select the tone level from the list under the heading Ring level and click on Save Changing key tone Select On or Off under the heading Key tone and click on Save Changing the recording indicator A short beep is heard every 20 seconds so that all the parties in the call know it is being recorded This feature ca
6. 4 5 Select your choice and press OK to confirm DISPLAYING RECORDING FEATURE STATUS gt Select MENU gt RECORDING gt STATUS 4 6 The display screen indicates the number of recordings the total length of recorded calls and how many hours of recording time are left before the memory card is full The Konftel 300IP has two groups of settings Basic and Advanced You must enter the Admin PIN code to access the advanced settings The simplest way to make settings is using a PC and the Konftel 300IP web inter face see page 30 BASIC SETTINGS Select default account If the phone has two registered accounts you can choose one of them as default Select MENU gt SETTINGS gt BASIC gt ACCOUNTS 5 1 1 Select ACCOUNT 1 or ACCOUNT 2 and press OK to confirm The account name is displayed NOT CONFIGURED will be displayed if the selected account is not registered Selecting languages Select MENU gt SETTINGS gt BASIC gt LANGUAGE 5 1 2 Select the language you want and press OK to confirm Deactivating keypad tones You can select whether or not you want a tone to be heard when you press a button Note that this setting does not affect the tone you hear when you dial a number in call mode Select MENU gt SETTINGS gt BASIC gt KEY TONE 5 1 3 Select your choice and press OK to confirm Adjusting ring level volume Select MENU gt SETTINGS gt BASIC gt RING LEVEL 5 1 4 Sel
7. KONETEL The Konftel 300IP User Guide ENGLISH TABLE OF CONTENTS OmniSound Our patented audio technology OmniSound is embedded into all Konftel phones to ensure crystal clear voice transmission We re now taking OmniSound to the next level OmniSound 2 0 provides the Konftel 300 with the capability to deliver an even more impressive audio quality Just like OmniSound full duplex OmniSound 2 0 uses an omni directional microphone and three speakers for optimal audio performance OmniSound 2 0 is enhanced with innovative features noise suppression minimises distracting background noise wideband voice transmission gives 7 kHz during VoIP calls and an equaliser allows you to adjust sound levels during your meeting CE Konftel AB hereby declares that this conference unit complies with all essential require ments and other relevant provisions of Directive 1999 5 EC Warning do not expose the Konftel 3001P to rain or moisture Warning Do not open the case on the Konftel 3001P Description 2 Generaliniam aE 2 Maintenance ccceeeeeeeeeeeeeeeeeeeeennaeee 2 Connections 0 an2 Key Pad ssiiiiiraisansnnaiiia 4 Display screen aD Navigation and selection in menus 6 Answering and making calls 8 Answering CallS ccccccseeeeeeeeeeeeeeeeeeaees Answering calls on hold Making calls Redial iE ceremonier es Calling from the phonebook 0008 9 Dur
8. by pressing arrow down or backward by pressing arrow up The recording advances about 10 seconds every time you press the button Stop playback Stop the playback by pressing C EDITING THE NAME OF A RECORDING The recording is named by default with the time at which the recording started Select MENU gt RECORDING gt RENAME FILE 4 2 Mark the folder you want and press OK to confirm Mark the recording to be edited and press OK Make the change and press OK to confirm Delete a number or a letter in a name by pressing C If you want to cancel the change you are making and leave the name or number as they were press C several times until the RENAME FILE menu appears 23 RECORDING SETTINGS 24 DELETING A RECORDING Select MENU gt RECORDING gt ERASE FILE 4 3 Mark the folder you want and press OK Mark the recording to be deleted and press OK Confirm that you really want to delete the recording by pressing OK again or cancel the deletion of a recording by pressing C DELETING ALL RECORDINGS gt Select MENU gt RECORDING gt ERASE ALL 4 4 Confirm that you really want to delete all recordings by pressing OK again or cancel the deletion of a recording by pressing C ADJUSTING THE RECORDING INDICATOR A short beep is heard every 20 seconds so that all the parties in the call know it is being recorded This feature can be turned off Select MENU gt RECORDING gt SETTINGS
9. to have two SIP accounts in the phone One for the company s internal IP calls and one for local external calls via the analogue telephone network Otherwise there is a risk of making overseas calls to order a pizza from down the road Phone numbers and network addresses An IP phone has a normal phone number plus a network address When someone calls an IP phone number the SIP switch converts the call into data packets that are sent over the network to the phone s network address You can make a Call from an IP phone to another using the network address When you send an email to someone you don t need to know the computer s network address and it s the same when you make a call from an IP phone you don t need to know the 42 43 FAQ AND TROUBLESHOOTING OPTIONAL ACCESSORIES I m not getting a dialling tone Item no Designation Check that the phone is registered This is shown as a shaded box in the bottom left 900102080 Expansion microphones 1 pair extend the voice pickup range to 70 hand corner of the screen If the box is not shaded contact your phone administrator m How can I upgrade my Konftel 300IP with the latest software version 900102083 Travel case You need to log in as an administrator to upgrade software in the Konftel 300IP You 900102084 Wall mounting bracket can search for the most recent version via the web interface and then install it auto 900102087 Interface box for connection to external speakers and mi
10. CONTACT 2 2 Enter the name of the contact and press OK to confirm Write the number and press OK to confirm Press OK to add another contact or MENU to exit the menu EDITING CONTACTS Select MENU gt PHONE BOOK gt ADD CONTACT 2 3 Mark the contact you want to change Press OK to confirm Make the change and press OK to confirm Delete a number or a letter in a name by pressing C If you want to cancel the change you are making and leave the name or number as they were press C until the PHONEBOOK menu appears 17 PHONEBOOK CONFERENCE GUIDE 18 DELETING CONTACTS Select MENU gt PHONE BOOK gt ERASE CONTACT 2 4 Mark the contact you want to delete and press OK Confirm that you really want to delete the contact by pressing OK or cancel the deletion of a contact by pressing C DELETING ALL CONFERENCE GROUPS gt Select MENU gt PHONE BOOK gt ERASE ALL 2 5 Confirm that you really want to delete all contacts by pressing OK or cancel the deletion of a contact by pressing C DISPLAYING PHONEBOOK STATUS gt Select MENU gt PHONE BOOK gt STATUS 2 6 The display screen indicates the number of contacts already stored plus how many more contacts can be added The conference guide makes it easy to set up calls with as many as five people including your own phone The Konftel 300IP automatically dials all the contacts in the conference group You can create 20 conference groups in e
11. If there are free lines new parties can be added regardless of whether you have used the amp Conference button or if you are making a normal call gt Press during the call to get a new dialling tone Calls in progress are put on hold gt Dial the new number You can also press an arrow button to use the call list or use the menu to access the phonebook Press the Conference button to merge all lines into a multi party call MAKING CONFERENCE GROUP CALLS See CONFERENCE GUIDE on page 19 to create and edit conference groups Press the Conference button Select the conference group you want to call and press OK to confirm The Konftel 3001P dials all the contacts in the group The box in front of a person s name fills as soon as that person answers 11 SELECTING ACCOUNT WHEN DIALLING If you have more than one account registered in your Konftel 300IP you can use the line mode to select the account that you want to use for the new call Making a new call Press LINE The line menu with the name of your accounts is displayed 02 07 David L Wa NEW Conf 1 NEW Conf 2 MAKE CONFERENCE gt Select the account you wish to use for the new call and press OK or Dial the number and press OK to confirm Adding a party In the same way a party can be added and an account selected for that party during a call Press LINE The line menu with the name of your accounts NEW Xx
12. Press LINE to switch to and from this menu 68 25 Line number name m Eva P m Offi REhtcont yn i ines i i sLOn NEUC ont 2 New line two lines if two accounts are registered SPLIT CONFERENCE Option for creating or splitting conference calls Menu Press MENU to switch to and from a menu PHONE BOOK Current menu SEARCH CONTACT Submenu aop CONTACT Marked option open by pressing OK button STEAM Scrolling list indication of where the marked option is in the list or menu EQUALIZER List of setting options oSOFT Existing settings a NEUTRAL i o BRIGH Marked option select by pressing OK button SEARCH CONTACT List of names Andrews rann Marked name select by pressing OK button Bewers Darren NAVIGATION AND SELECTION IN MENUS Press MENU Select the option you want from the menu using the arrow buttons Confirm by pressing OK to select the marked option Cancel the setting or go back one level in the menu by pressing C Quit the menu by pressing MENU again Note that after you have made changes to a setting you must press OK to activate the setting It is possible to open a menu option directly by pressing the number button that corresponds to the position of the option in the menu e g 2 to open PHONEBOOK and then 3 to select EDIT CONTACT DESCRIPTION DESCRIPTION Writing style in instructions In the instructions MENU gt SETTINGS 5 means you should gt Press MENU
13. ach user profile Entering text with the keypad Please turn to page 4 for instructions on using the keypad to enter text MAKING CONFERENCE GROUP CALLS Press the 8 Conference button Select the conference group you want to call You can use the arrow buttons to press an alphanumeric button to jump to the first name that starts with that letter in the list Press OK if you want to see who is in the group before you make the call Then press OK again or to call Press directly if you want to make the call without first checking who is in the group The Konftel 3001P dials all the contacts in the group The box in front of a person s name fills as soon as that person answers m Ewa 3 mj 0ffice South L4 mj Office North You can also use the menu to search for and dial a conference group Select MENU gt CONF GUIDE gt SEARCH GROUP 3 1 select the conference group you want and confirm by pressing OK or s in the same way as above Adding another party to a call Press a during the call to get a new dialling tone Calls in progress are put on hold Dial the new number You can also press an arrow button to use the call list or use the menu to access the phonebook Press the 8 Conference button to connect the calls 19 CONFERENCE GUIDE CONFERENCE GUIDE DISPLAYING CONFERENCE GROUP PARTICIPANTS Select MENU gt CONF GUIDE gt SEARCH GROUP 3 1 Mark the group you want and pre
14. ackages over the network Select MENU gt STATUS gt DEVICE 7 6 gt Select MENU gt STATUS gt NETWORK 7 2 Hae Shows the Status KT300IP software version and date SERIAL NUMBER This shows the status for DHCP IP ADDRESS HOSTNAME DOMAIN NETWORK GATEWAY DNS 1 DNS 2 28 29 USING THE WEB INTERFACE USING THE WEB INTERFACE You can use the web browser of a PC connected to the same network to manage LOGGING IN TO THE KONFTEL 3001P contacts conference groups ah Seine sit the Konfter 3001F Enter the phone s network address in the web browser address bar Your choice of language for the Konftel 300IP does not affect the web interface which is only in English JIQ B 10 10 1 53 For security reasons recordings can only be managed directly on the Konftel 3001P L ae All other settings that can be made directly on the Konftel 30IP can also be made via Umann oot the web interface It is also possible to import and export contacts and conference groups name user profiles and change PIN codes which can only be done via the web interface The administrator can also view logs update software and create a configura tion file Select Default or an empty user profile in Profile and enter the PIN code The default code is 0000 You can create a personal password protected phonebook using a user profile Settings for accounts and networks require you to log i
15. arling Richard pelt Carlsson Julia 54461517954 Claesson Nicole 1461517954886 collins David 46238059 9581 Cordin Justin 461517954898 Crown Juanito 461517954896 Evalders Julie 461517954881 Gardelius stefan 461517954950 Hellberg Mark 461517954884 Konrads Ray 461517954870 Langdon steve 461517954890 Leander Adam 461517954879 Lowendahl Roger 461517954885 Luong Xi 461517954878 Magret Robin 461517954895 Mowat Leo 461517954872 Mowji Al 461517954866 Nelson Mike 461517954880 Nyberg Paul 4461517954867 orn Oliver 3 461517954875 Darbar ites oa AGA EA TOSARTT It is normally possible to export contact books stored in your PC in CSV format Click on the Scroll button under the heading Import in the web window Open your CSV file Click on Import The name is limited to 15 characters since the Konftel 3001P screen cannot display more than 15 characters Exporting contacts You can export your contacts as a CSV document in order to import them into another phone Click on Export gt Save the document MANAGING THE CONFERENCE GUIDE Select Phone Book gt Conference guide K KONFTEL You are logged in as a Status Phone Book Call list Settings Conference guide Edit Conference Groups Group name Part name Number URI Here you can add change and delete conference groups It is also possible to import g
16. crophone matically in the Konftel 300IP For more details see Installation and Administration of system PA system Kone SUOI 900103384 Security lock cable You can find answers to more FAQ on our website www konftel com 300ip 44 45 TECHNICAL SPECIFICATIONS TECHNICAL SPECIFICATIONS 46 Size Weight Colour Display screen Keypad Anti theft protection Memory Connectivity Network connection Power supply Extra microphones Auxiliary Diameter 240 mm height 77 mm 1 kg Liquorice black Illuminated graphics LCD 128x64 Alphanumerical 0 9 on off mute hold volume up volume down 5 buttons for menu navigation line mode conference guide Kensington security slot Support for SD memory cards up to 2 GB RJ45 Ethernet 10 100 Base T Transformer 100 240 V AC 13 5 V DC IEEE 802 3af Power over Ethernet x2 modular 4 4 Modular 4 4 for wireless headset Network and communication Network addressing NAT traversal Connection protocol Transport Security Audio support DTMF tone generation Time servers Configuration Sound Technology Microphone Reception area Speaker Volume Equalizer DHCP and static IP STUN ICE and TURN SIP 2 0 RFC 3261 and companion RFCs UDP TCP TLS and SIPS SRTP Codecs G722 G711 A law G711 u law G729ab RFC SIP INFO In band NTP and SNTP Via integrated web server OmniSound 2 0 Wideband Omni directional Up to 30 metres gt 10 p
17. d all basic settings are reset Account network and SIP settings are not reset Select MENU gt SETTINGS gt BASIC gt DEFAULT 5 1 9 Confirm that you really want to reset the settings to default by pressing OK again or cancel the resetting procedure by pressing C ADVANCED SETTINGS Only Admin is able to make these settings See Installation and Administration of Konftel 3001P 26 SETTINGS SETTINGS SYSTEM Restarting the phone programme Explanation of situations in which this might be necessary and what it involves Select MENU gt SYSTEM gt RESTART 6 1 Confirm that you really want to restart by pressing OK again or cancel the restart by pressing C Restarting the phone Explanation of situations in which this might be necessary and what it involves Select MENU gt SYSTEM gt REBOOT 6 2 Confirm that you really want to restart by pressing OK again or cancel the restart by pressing C Restore to factory settings This option fully restores the Konftel 3001P to factory settings All settings are deleted including PIN codes and registered accounts Alternatively a PIN code is required for Admin Select MENU gt SYSTEM gt RESET CONFIG 6 3 Enter the PIN code for Admin and press OK Confirm that you really want to restart by pressing OK again or cancel the restart by pressing C 27 SETTINGS SETTINGS CHECKING STATUS NAT Traversal The status menu can be used for tro
18. ect your choice and press OK to confirm There are six volume levels plus a silent mode You will hear the ring tone for each level you select If you select silent mode an LED on the phone flashes when an incoming call is received Adjusting sound equaliser The sound reproduction can be adjusted to the required pitch SOFT NEUTRAL and BRIGHT Select MENU gt SETTINGS gt BASIC gt EQUALIZER 5 1 5 Select your choice and press OK to confirm 25 Settings for connecting external equipment Aux The Konftel 300IP can be connected to a wireless headset and or an external PA system The menu content will vary depending on the accessories connected amp Select MENU gt SETTINGS gt BASIC gt AUX 5 1 6 The default text HEADSET FUNCTION ACTIVE is displayed Time format The date and time can only be set by Admin The time is normally retrieved from a time server The time format has 12 hour and 24 hour options Select MENU gt SETTINGS gt BASIC gt TIME FORMAT 5 1 7 Select your choice and press OK to confirm Changing text on the display screen The text on the display screen can be changed when the Konftel 300IP is on hook Select MENU gt SETTINGS gt BASIC gt SCREEN TEXT 5 1 8 Delete existing text using C and enter your new text Press OK to confirm Resetting This resets all user settings for the user profile shown to factory default settings The phonebook conference guide an
19. ed on the screen and the blue LEDs start flashing gt Press s a to answer The original call will automatically be put on hold Press the Conference button to connect the calls Press to end the new call and HOLD to reconnect the original call Use the line mode LINE See page 13 to switch between the calls MAKING CALLS See MANAGING PHONE LINES on page 12 about selecting an account before dial ling Dial the number Press a The number is called and the LEDs show a steady blue light The duration of the call is shown on the display screen Press am Dial the number and press OKto confirm The number is called and the LEDs show a steady blue light The duration of the call is shown on the display screen REDIALLING Press an arrow button The last number that you dialled appears on the display screen Use the arrow buttons to scroll through the call list Press a The number you have selected is dialled You can delete the call list by scrolling to the end of the list and pressing OK when the question CLEAR LIST appears ANSWERING AND MAKING CALLS ANSWERING AND MAKING CALLS CALLING FROM THE PHONEBOOK Please turn to page 17 for instructions on adding and updating contacts in the phone book Press and hold down a number button for two seconds The phonebook appears on the display screen The pre programmed names appear in alphabeti cal order starting with the
20. eople Frequency band 200 7000 Hz 90 dB SPL 0 5 m Three pitches soft neutral bright Environment Temperature 5 40 C 20 80 condensation free Recommended acoustic conditions Reverberation period 0 5 S Rt 60 Background noise 45 dBA Relative humidity Approvals Electrical safety EN 60950 1 2006 ANSI UL 60950 1 2002 CAN CSA C22 2 No 60950 1 03 EMC Radio EN 301 489 3 V1 4 1 2002 08 EN 301 489 1 V1 6 1 2005 09 FCC Part 15 subpart B class A FCC Part 15 subpart C EN 300220 1 2000 EN 300220 2 2000 RoHS 47 SERVICE AND GUARANTEE If anything is wrong with your Konftel unit please contact the place of purchase Guarantee We give a two year guarantee on our conference telephones Service Service is offered after the expiration of the guarantee Please contact your retailer and ask for a cost estimate Konftel support If you have any questions about the guarantee and service please contact your Konftel support centre Europe 46 0 90 706 489 Monday Friday 8 00 17 00 GMT 1 E mail rma konftel com USA and Canada 1 866 606 4728 Monday Friday 08 00 17 00 GMT 8 E mail konftel usa konftel com 48 49 50 51 Konftel is a leading company within loudspeaker communication and audio technology We develop and sell products and technology for telephone conferences based on cutting edge expertise within acoustics and digital signal processing A key attribute of our products is that all t
21. he conference telephones have built in high quality audio technology OmniSound providing crystal clear sound Read more about Konftel and our products on www konftel com Developed by Konftel AB Box 268 SE 901 06 Umea Sweden Phone 46 90 706 489 Fax 46 90 131 435 E mail info konftel com Web www konftel com 110048 61 001 Rev la
22. he group by pressing OK or cancel the dele tion of a group by pressing C DELETING ALL CONFERENCE GROUPS gt Select MENU gt CONF GUIDE gt ERASE ALL 3 5 Confirm that you really want to delete all groups by pressing OK or cancel the dele tion of all groups by pressing C DISPLAYING CONFERENCE GUIDE STATUS gt Select MENU gt CONF GUIDE gt STATUS 3 6 The display screen indicates the number of conference groups already stored plus how many more groups can be added 21 RECORDING RECORDING 22 It is possible to record a phone conference on an SD Secure Digital memory card so you can listen to it later on It is possible to record a call in progress and use the Konftel 300IP as a dictaphone A flashing symbol appears on the display screen during recording A beep is heard every 20 seconds so that other parties in the call know it is being recorded The beep can be turned off see page 24 The recorded call is saved on the memory card The document is named after the time at which the recording began e g 14 35 O1 wav and is saved in a folder with the current date This name can be changed after the recording has ended STARTING A RECORDING Remember to notify all parties in the call before you start recording Press the REC C button for two seconds and press OKto confirm The recording symbol flashes on the display screen MUTE FUNCTION Press the Mute button during a call to turn the microphone
23. ing a call 10 Adjusting the speaker volume 008 10 Placing calls on temporary hold 10 Ending CallSsivissiindcticasaiveanecsateasstnnns s 10 Secure CONNECTION ceeeeeeeeeeeeeeeeeeees 10 Making multi party calls Adding another party to a call Making conference group calls 0 Managing phone lines 12 Selecting account when dialling 12 Switching between lines during multi party Calls 0 ccccceeeeeeeeeeeeeeeeeees 13 Cutting A LINE si ssssiestatenndsessnstesszaxtctsiatnes 14 Profiles 15 Using a user profile ceeeeeeeeeeeeeeeeeees 15 Changing the profile name and password 16 Phonebook 17 Searching for contacts 06 ceeeees 17 Adding contacts cseseeeeeeeeeeeeeeaee 17 Editing contacts iscissi 17 Deleting Contacts ccccccceeeeeeeeeeseeeeeees 18 Deleting all conference groups 0 18 Displaying phonebook statuS 0 18 Conference guide 19 Making conference group calls 0 19 Displaying conference group participants 20 Adding a conference group n se 20 Editing a conference group s es 20 Deleting a conference group sesse Deleting all conference groups Displaying conference guide status Recording Starting a recording ccceeeeeeeeeeeeeeee M te TUNCHON vsti ccicisccstscaneesitvetson weczeneee Ending a recording ccccceeeeeeeeeeeeees Listening to a recording
24. k Call list Settings 5 Sales UK office 441507953687 Recent BOTS mellem ior 6 Development Bjork Markus 461517954949 7 Development Branshaw Liw 461517954871 Call list 8 Development Luong Xi 461517954878 9 Development Lowendahl Roger 461517954885 Calls Time Name Number URI Out 10 10 09 39 Berg David Out 10 10 09 39 Carlsson Julia gt Click on the Scroll button under the heading Import in the web window Out 10 10 09 35 Bjork Markus Out 10 07 15 48 46 0 706430708 gt Open your CSV file Out 09 29 11 37 90510 Missed 09 29 10 44 0702249430 Click on Import out 09 29 10 42 90510 Out 09 29 10 35 Evalders Julie Out 09 29 08 19 90510 i In 09 28 15 07 485 Exporting conference groups asad 9297 43 94 saa You can export your groups as a CSV document in order to import them into another ea EE So phone In 09 27 10 15 910 Out 09 27 10 14 46 0 1517954949 Click on Export Save the document 36 37 USING THE WEB INTERFACE USING THE WEB INTERFACE 38 BASIC SETTINGS The settings only affect the user profile you selected when you logged in Select Settings gt Basic KONETEL You are logged in as DEFAULT Status Phone book Call list Settings Basic IS CB a rl Me a reo Meee Me E EL Profiles Name Default DEFAULT f Edit Ser Default account Account Account 1 Account 2 Preferences Language English hd Ring level Level 3 v Key tone on Ooff Recording tone On Off
25. l is to select MAKE CONFERENCE in the line menu 13 MANAGING PHONE LINES PROFILES CUTTING A LINE The Konftel 300IP gives you the option of using a password to protect contact informa tion in the phonebook and conference guide All contacts entered by default can be accessed by all users and cannot be password protected All contacts entered by Admin are also displayed in default mode Individual lines can be cut out of a multi party call Press LINE The line menu is displayed Pa To enter personal contacts conference groups and settings that are inaccessible to 61 25 other users select user profile and enter the PIN code for the profile The four personal m David L user profiles each hold up to 1000 contacts and 20 conference groups Office North Settings that ique for each profile are maptfige North ae ettings that are unique for each profile are e Standard account If two accounts are registered e Language e Ringtone level e Keypad tone e Time format e Equalizer e Display text gt Mark the line you want to cut and press a Contacts and other settings are managed in the same way if you log in with a user profile except that the changes you make do not affect other users Note the user profile name and PIN code can only be changed via the web interface Admin is able to change all user profile names and PIN codes USING A USER PROFILE Select MENU gt PROFILES 1 Mark the profile you wa
26. n e Connection for wireless headset or PA system option e Future proof can be upgraded with smart functions e Two year guarantee The Konftel 300IP is a future proof product that is constantly evolving with smart new features MAINTENANCE Clean the equipment with a soft dry cloth Never use liquids CONNECTIONS Please refer to the Konftel 3001P Installation Guide for instructions on how to con nect and register your conference phone DESCRIPTION Microphone Display screen Keypad LEDs Flashing blue Incoming call Steady blue light Call in progress Flashing red Hold microphone and speaker turned off Steady red light Mute microphone turned off Network cable port SD memory card port Expansion micro phone port DESCRIPTION DESCRIPTION UP ARROW MENU DOWN ARROW On Hook navigation in menus settings menu navigation in menus n Roo display of call list display of call list Press s to display this screen c OK i i Date no end back T yes confirm choice 20 NOU Ti recording c A MENU v oK rera N me Answer connect Display text can be changed Increase volume new line KONFTEL SOOIP E Registered O Not registered Account name can be changed Decrease volume Hang up end line CONFERENCE automatic dialling Off Hook of conference p HOLD LINE lt lt groups Press to display this screen HOLD LINE Call duration Mute
27. n as an administrator However P P i i E you can always check all settings as a user Settings that require administrator rights are listed in the Konftel 3001P Installation Guide and Installation and Administration C KONFETEL You are eth of Konftel 3001P The default setting for the PIN code is 0000 for the user account Default Profile 1 Status Phone book Call list_ Settings Profile 2 Profile 3 and Profile 4 We recommend that you change the PIN codes in isan order to protect the settings The code may consist of eight digits The administrator moie en can always view and change the PIN codes to the user accounts The administrator s PIN eee PIN code can only be reset with a complete reset to factory settings CHECKING NETWORK ADDRESSES You must use the network address to log into the web server in the Konftel 300IP Press MENU and select the menu option STATUS gt NETWORK 7 2 Check the conference phone s network address under the heading IP ADDRESS NETWORK A DHCP ENABLED vv IP ADDRESS 16 18 1 53 30 31 USING THE WEB INTERFACE USING THE WEB INTERFACE MANAGING THE PHONEBOOK Select Phone Book K KONFTEL You are logged in as MENT Status Phone book Call list Settings Contacts ee Number URI Here you can add change and delete contacts You can also import existing contacts When you call or are called by a contact who is already in the pho
28. n be turned off Select On or Off under the heading Recording tone and click on Save Changing the time format Select 12 hour or 24 hour under the heading Time format and click on Save Adjusting the sound The sound reproduction can be adjusted to the required pitch SOFT NEUTRAL and BRIGHT Select Soft Neutral or Bright under the heading Equalizer and click on Save Display text The display text appears on the screen when the Konftel 300IP is on hook Enter the text in the text field and click on Save 39 USING THE WEB INTERFACE USING THE WEB INTERFACE RESTARTING THE KONFTEL 300IP CHECKING STATUS Although it is not possible to make settings in the Status menu the information here Select Settings gt System may be useful when troubleshooting You are logged in as DEFAULT Select Status KONFETEL Logout You are logged in as DEFAULT KSNFTEL Logout Status Phone book Call list fSettings LE a S anata Ml Me E O a EE System Status Phone book Call list Settings Restart the system Restart Restart the phone application Device HGT LE E E aa let ee E Coa eel Hardware System reboot Product name Konftel 300IP Product version N A MAC address 00 19 B9 7F 5E 17 Reboot Reboot the system Serial number Software Application Restarting the phone application This only restarts the phone software with the current settings The restart takes about l 30 seco
29. nds You can find the phone s serial number network port address and current software version on the Basic tab Settings made by the administrator for the network time gt Click on Restart server SIP accounts and media are on other tabs Restarting the phone This shuts down and restarts the phone This restart takes about three minutes Click on Reboot 40 41 IP SIP URI AND IP TELEPHONY IP SIP URI AND IP TELEPHONY IP stands for nternet Protocol and is the standard protocol for transferring information IP phone s network address The address that you use instead is easier to understand over the Internet between computers and other devices The same standard is normally i e the phone s e address or public address used in local networks too An IP address is the unique network address that a compu These addresses are designed like email addresses i e name domain for example ter has in the network bob company com A complete URI Uniform Resource Identifier is created when the An IP phone is a phone that like a PC is connected to the network Internet Like the protocol that is used to communicate with the resource is added to the address A URI PC it has an IP address and the call is transmitted as data packets over the network might look like this sip bob company com Calls can be made from an IP phone to other IP phones without leaving the network URIs can be used instead of phone numbers to make calls from one IP
30. nebook that person s name is displayed on the screen Adding a contact Enter the contact s name under Name Enter the contact s phone number or URI under Number URI Information about URI can be found on pages 42 43 The way the number can be written may depend on the SIP PBX being used but normally you can use e Complete phone number including country code e Phone number including area code e Local phone number only e Internal speed dial number with company s own PBX e URI e g sip user company com e URI with IP address e g sip 10 10 1 100 within a local network Click on Add contact 32 Editing contacts Click on the Edit contact button after the contact you want to change Edit the contact and click on Save contact Deleting contacts Click on the Erase contact button after the contact you want to delete Confirm that you want to delete the contact You can also delete all contacts by pressing the Erase all button Importing contacts You can import contacts from a comma separated values CSV file One way of creating a CSV file is using Microsoft Excel and saving the file in CSV format Enter the names of the contacts in the first column and their phone numbers or URIs in the second Do not use hyphens or spaces in the number Note that Excel ignores zeros at the beginning of numbers The cells must therefore be formatted as text Information about URI can be found on pages 42 43
31. nt and press OK Enter the PIN code for the profile The default code is 0000 Logging out of the profile Select MENU gt PROFILES 1 Press OK with the LOGOUT option marked 14 15 CHANGING THE PROFILE NAME AND PASSWORD Log in to Konftel 300IP see pages 30 31 Select Settings gt Basic Click on the Edit button under the heading Profiles Enter a name and a new PIN code Click on Set and save your settings by clicking on Save Make a note of the name and PIN code and keep them in a safe place The adminis trator is able to reset the settings 16 PROFILES PHONEBOOK The Konftel 300IP s phonebook can hold up to 1000 numbers in each user profile See page 8 for making calls via the phonebook Entering text with the keypad Please turn to page 4 for instructions on using the keypad to enter text SEARCHING FOR CONTACTS The simplest way to search for a contact in the address book is to hold down an alphanumeric button for two seconds see page 8 You can also search for a contact via the PHONEBOOK menu Select MENU gt PHONE BOOK gt SEARCH CONTACT 2 1 Mark the contact you want 94g You can use the arrow buttons to press an alphanumeric button to jump to the first name that starts with that letter in the list Press OK or s to dial the selected contact C to return to the PHONEBOOK menu or MENU to exit the menu u ADDING CONTACTS Select MENU gt PHONE BOOK gt ADD
32. number button s first letter Use the arrow buttons to mark the name in the phonebook Press a The number you have selected is dialled ADJUSTING THE SPEAKER VOLUME amp Adjust the speaker volume using the buttons a and a PLACING CALLS ON TEMPORARY HOLD Mute Press Mute to turn off the microphone The LEDs change from blue to red The other party cannot hear what you are saying Press Mute to reconnect the call Hold Press HOLD to put the call on hold The LEDs change from blue to flashing red Both the microphone and the speaker are turned off and the call is on hold lt gt Press HOLD to reconnect the call ENDING CALLS End the call by pressing SECURE CONNECTION The Konftel 300IP supports secure data connections between devices authentication and encryption This feature must be activated by the administrator You know the feature is activated if you see a closed padlock in the lower right hand corner of the display screen when the Konftel 300IP has a secure connection to the other phone If the phone or PBX you are calling does not support secure connections you will see an open padlock on the screen See the illustration on page 5 10 DURING A CALL MAKING MULTI PARTY CALLS Turn to MANAGING PHONE LINES on the next page for instructions on putting an individual on hold during a multi party call and other more advanced features ADDING ANOTHER PARTY TO A CALL
33. off The LEDs change from blue to red The other party cannot hear what you are saying and only the called party is recorded HOLD Press HOLD during the call to put the call on hold The LEDs change from blue to flashing red Both the microphone and the speaker are turned off and the call is on hold None of the parties will now be recorded ENDING A RECORDING Press the REC C button for two seconds and press OKto confirm The recording symbol is no longer displayed on the screen If you are recording a call and the call is ended you will be asked if you want to stop recording LISTENING TO A RECORDING You can listen to a recorded phone conference on your Konftel 300IP or a computer us ing an SD memory card reader Recordings are saved in wav format and can be played back on your choice of media player Listening to recordings on the Konftel 300IP Select MENU gt RECORDING gt PLAYBACK FILE 4 1 Mark the folder you want date and press OKto confirm A list of all recordings for the specified date is displayed Names date time and length are displayed for each recording Mark the recording you want and start the playback by pressing OK Adjusting the speaker volume Increase the volume using the button and lower it using a Pause playback Pause the playback by pressing OK Restart playback by pressing OK again Move forward in the recording during playback Move forward in the recording
34. phone to and to regular phones over the public telephone network another SIP stands for Session Initiation Protocol and is a standardised protocol communication regulations for connecting phone calls via networks in most cases via the Internet too To make and receive calls the phone has to be registered to an SIP switch The switch can be a company PBX or be located with an IP telephony service provider The SIP switch ensures that the call is connected to the right address within the network or sends the call to the public telephone network if the recipient is not registered as an IP telephone in the same switch Making calls with IP phones When you use an IP phone to make a call to another IP phone within the network the call does not usually cost anything When you use an IP phone to make a call to a regular analogue phone you normally pay the standard rate from the point at which the SIP switch connects the call to the telephone network An IP phone can be moved and used all over the world The only requirement is access to the Internet or to be more accurate access to the SIP switch where it is registered Users must bear in mind that calls to analogue phones are connected to the telephone network where the switch is located A company can make free calls to its offices in different countries provided it uses IP phones connected to the same SIP switch If the SIP switch being used is in another country it may be necessary
35. roups that you have created When a call is connected to a contact who is already in the phonebook that person s name is displayed on the screen Adding a conference group Give the group a name enter the names and phone numbers of the group members Save the group by clicking on Add group Editing a conference group Click on Edit group next to the contact you want to change Edit the group and click on Save group Deleting a conference group Click on the Erase group button next to the group you want to delete Confirm that you want to delete the group You can also delete all groups by pressing Erase all groups 35 USING THE WEB INTERFACE USING THE WEB INTERFACE Importing conference groups CHECKING THE CALL LIST You can import conference groups using a comma separated values CSV file See Incoming outgoing and missed calls are displayed in the call list in chronological order Importing contacts on page 33 for more information Select Call list gt Recent Enter the name of the group in the first column the names of the group members in the Select one of the tabs Incoming Outgoing or Missed to filter the list second and their phone numbers or URIs in the third A B ew D E F G You are logged in as DEFAULT 1 Group Name Number KONFTEL Logout 2 Sales Carlsson Julia 461517954884 3 Sales Berg David 461517954893 i F Baies Benin offie AAS Status Phone boo
36. ss OK The names of the conference group participants are displayed Press C to return to the CONFERENCE GUIDE menu or MENU to exit the menu Press OK or s to dial the group ADDING A CONFERENCE GROUP Select MENU gt CONF GUIDE gt ADD GROUP 3 2 Enter a group name and press OK to confirm Press OK to enter the first person Uug Write the name of the first person and press OK to confirm Enter the number and press OK to confirm Press OK to add another person and repeat the above steps Conclude by pressing C EDITING A CONFERENCE GROUP gt Select MENU gt CONF GUIDE gt EDIT GROUP 3 3 Here you can change the name of a conference group add or delete a person from a group and change a person s name and phone number gt Mark your choice of option in the menu using the arrow buttons and press OK to confirm The names of the conference groups are displayed Mark the group you want to change and press OK to confirm Mark a person you want to change and press OK to confirm Make the change and press OK to confirm oug Delete a number or a letter in a name by pressing C If you want to cancel the change you are making and leave the name or number as they were press C until the CONFERENCE GUIDE menu appears 20 DELETING A CONFERENCE GROUP Select MENU gt CONF GUIDE gt ERASE GROUP 3 4 Mark the group you want to delete and press OK Confirm that you really want to delete t
37. ubleshooting Only the administrator is able to To check whether address conversion is activated which may be necessary if the phone change these settings See Installation and Administration of Konftel 3001P for an is behind a firewall explanation of the settings gt Select MENU gt STATUS gt NAT TRAVERSAL 7 3 This shows the status for Account 1 STUN TURN To check account settings for SIP account 1 ICE Select MENU gt STATUS gt ACCOUNTS gt ACCOUNT 1 7 1 1 This shows the status for Media ACCOUNT NAME devas _ STATUS To check priorities of audio codecs and DTMF signalling REGISTRAR Select MENU gt STATUS gt MEDIA 7 4 SIP ID This shows the status for AUTH NAME CODEC PRIORITY REALM VAD PROXY DTMF SIGNALLING SECURITY RTP Account 2 SECURE SIGNALLING To check account settings for SIP account 2 Time Select MENU gt STATUS gt ACCOUNTS gt ACCOUNT 2 7 1 2 f To check time servers and time zones Shows the same information as the menu option above Select MENU gt STATUS gt TIME 7 5 This shows the status for Transfer protocol pon To check which protocol is used to transmit data packages over the network NTP SERVER gt Select MENU gt STATUS gt ACCOUNTS gt TRANSPORT 7 1 3 MEZON Current protocol is displayed Equipment Network To check the phone s serial number and software version To check which protocol is used to transmit data p
38. x and lines that are already busy will be displayed 00 12 m Ewa P NEW Conf 1 NEW Conf 2 Select the account you wish to use for the new call and press OK or s a Other calls are put on hold Dial the new number Press the Conference button to merge all lines into a multi party call 12 MANAGING PHONE LINES MANAGING PHONE LINES SWITCHING BETWEEN LINES DURING MULTI PARTY CALLS Talking privately with one individual Press HOLD All lines are put on hold Alternatively you can press HOLD after opening the line menu or you can select SPLIT CONFERENCE from the line menu to put the lines on hold Press LINE The line menu is displayed 02 07 David L Ewa P wa NEWU Conf 1 NEW Conf 2 MAKE CONFERENCE Mark a party in the line menu and press OK or HOLD The party is reconnected to the call Switching to another caller This assumes that you are talking with just one individual as described above Mark another party in the line menu and press HOLD The first party is put on hold and the other is connected to the call Talking to several parties This assumes that you are talking with just one individual as described above Mark another party in the line menu and press OK Both the first and the second party are connected to the call Talking to all parties Press Conference All parties are connected to the call An alternative way to connect all lines to the cal
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