Operating Instructions
Contents
1. Call forwarding to a Telecare Control Centre The nurse call system can be set so that the calls are forwarded to a Telecare Control Centre at certain times e g at night or at the week end The staff there handle the call initially and then organise the ne cessary measures Call display on pagers or DECT telephones The nurse call system can be set so that calls can be displayed on pagers or in the display of DECT telephones 4 Room lamp Room lamps show the calls in the corridor along with presence in the associated room m Red Call Green Presence White Call location WC C 1 0 5 Room lamp Room lamp with doorplate The green light section is on when Presence is activated The red light section flashes or is on when a call has been raised The flashing sequence of the red light section depends on the category of the call Call category Red light section Calls continuous light Emergency calls flashes 1 sec 1 sec Alarm calls flashes quickly 0 3 sec 0 3 sec The white light section is on when the call has been raised in the WC i e in the event of a WC call or an Emergency call WC 5 Corridor display 12 The oldest call of the highest priority is displayed on the corridor dis plays Presences are displayed if there is no call If there is no presence any faults in the nurse call system are dis played If2. This means the room ter minal is a call presence combination bus RAB or display module E Call was raised in the WC WC call Emergency call WC m The speech line is engaged Attending to a person seeking help Your help is needed in another room Checking out of the current room Deactivate Presence Go to the call location Checking in at the call location Activate Presence e Attend to the person seeking help Call for assistance if necessary see Chapter 10 5 Ifthe call was raised in the WC press the grey WC cancel button in the WC or if the universal button is set as the WC cancel button press the universal button on the terminal in order to cancel the call Note All other call types are automatically cancelled when Pres ence is activated or deactivated Deactivate Presence Calling for assistance Raising an emergency call You are in the room have activated your Presence and need assist ance Press the red call button on the terminal or pull the pull cord on the terminal or press another call button in the room O Anemergency call is raised with Presence activated The pressed call button flashes brightly 1 sec on 1 sec off 21 Raising an alarm call You are in the room have activated your Presence and need assist ance with the highest priority e g resuscitation team Keep the universal button pressed while also pressing the red call button Release the universal button
3. module Housing buttons ABS Screen Acrylic glass PMMA Call presence Frame Thermoplastic combination bus duroplastic switches call switch with connection Central plate ABS socket Button front Polyamide Round pear push Housing ABS switch Button TPV Rectangular pear Housing ABS push switch Button Hard coated polyester film Room lamp Dome SAN Glass frame Glass frosted Plastic frame ABS Doorplate Autex high quality polyester film Corridor display Housing Lacquered aluminium Front glass Acrylglas PMMA 47 QUALITY MANAGEMENT Rey E DQS certified to Reg no 56386 DIN EN ISO 9001 Reg no 56386 Tunstall GmbH Orkotten 66 48291 Telgte Germany Tel No 49 0 2 50 47 01 0 Fax 49 0 2 50 47 01 499 E Mail info tunstall de www tunstall de CONCENTOPLUS e Operating Instructions 00 8814 16
4. Terminal SD6 P was ity pressed or a special call de vice was pressed in order to summon specialist staff e g resuscitation team In addition a large selection of other call types can be used in the nurse call system Examples E Fire alarm Smoke detector signals the presence of smoke E Diagnostic alarm A medical monitoring device has raised a call E Telephone call Automatically raised call when the telephone rings in a staff room while Presence is deactivated 3 4 Call display When a call is raised it is indicated by the room lamp of the call location and on the ward s corridor display It is also signalled on the room ter minals in the rooms of the ward in which staff presence is activated Alarm calls and the fire alarms are displayed in all of the facility s wards The following occurs when the nurse call system is set accordingly If a Call is not answered within a certain time between 1 and 15 minutes depending on the setting it is automatically forwarded to all of the fa cility s wards for displaying 3 5 Abbreviations used in displays Call type 8 digit corridor dis 16 digit corridor display play Terminal SD6 P display mo dule Staff presence 1 ST1 STAFF 1 Staff presence 2 ST2 STAFF2 Bed call B 1 4 BED 1 4 Room call RM ROOM Inactivity alarm INA INACTI WC call WC WC Emergency call 1 E1 EMER 1 Emergency call 2 E2 EMER 2 Bed
5. call button for raising a call 1 0 28 Cancel switch WC Call amp cancel switch WC 1 Grey WC cancel button for cancelling a WC call or Emergency call WC Lights up brightly when a WC call or an Emergency call WC has been raised 2 Red call button for raising a call Glows dimly so that the button can be found in the dark Lights up or flashes brightly when a WC call or an Emergency call WC has been raised 15 9 Room terminals Introduction 16 A room terminal is installed in the entrance area of every room Terminal SD6 P Terminal S4 P Terminal S4 B eH Display module Call presence combination bus All room terminals have presence buttons with which the staff activate and deactivate their presence When Presence is activated the calls of the area of responsibility one or more wards are displayed on the room terminal A call tone sounds The tone sequence depends on the call category see Page 8 of the call Call category Call tone Calls 1 sec tone 10 sec pause Emergency calls 1 sec tone 1 sec pause Alarm calls 0 3 sec tone 0 3 sec tone The calls are also shown in the display on Terminal SD6 P and on the display module Here the same abbreviation is used for the call type as is used in the 16 digit corridor display see Page 9 The room terminals will be introduced
6. first then the red call button J O The LED in the call switch is bright and flashes quickly 0 3 sec on 0 3 sec off 10 6 Speaking to staff You can speak to staff who have activated their presence in a room via the Terminal SD6 P Proceed as follows With the remote cancel button scroll through the messages on the display until the presence message of the staff member you want to talk to is displayed Ko STAFF1 3 R103 Sch Press the answer button 0 A speech connection to the staff member s location is established Speak to the staff member You hear the staff member s reply The speech time is limited depending on the setting between 1 and 10 min Press the answer button again to close the speech connection The speech connection is closed 22 10 7 Announcement Function available only at Terminal SD6 P in the staff room when pres ence is activated at the terminal At Terminal SD6 P with the staff room setting you can make an nouncements that are transferred to the other terminals You can select the following announcement destinations Announcement Announcement destination type SP AW1 All rooms of your ward and wards coupled to LGR xxx your ward where Presence 1 is activated SP AW2 All rooms of your ward and wards coupled to LGR xxx your ward where Presence 2 is activated SP AW1 2 All rooms of your ward and wards
7. her what sort of help he or she needs The speech time is limited depending on the setting between 1 and 10 min To end the talk and park the call press the answer button again 1 O The speech connection is closed The call is parked Deactivate Presence when you leave the room Go to the call location and attend to the person seeking help see chapter 10 4 Note Parked calls continue to be shown in the displays If a parked call is not cancelled within a certain time depending on the setting between 1 and 30 minutes it is automatically signalled again audibly 20 1 Cancel bed call room call or inactivity alarm You can cancel a bed call room call or inactivity alarm remotely This is appropriate if you were already able to assist the person seeking help during the call and therefore don t need to go to the call location Press the remote cancel button instead of the answer button O The speech connection is closed The call is cancelled Handling of the call has been completed Call without speech possibility If not possible appears in the display after the answer button has been pressed and a warning tone sounds you cannot make a speech con nection to the call location Goto the call location and attend to the person seeking help see chapter 10 4 10 4 10 5 In the following cases you cannot make a speech connection to the call location m No speech device at the call location
8. individually in the following chapters 10 Terminal SD6 P 0 8 D E O Microphone Display 99 Loudspeaker Optional pull cord for raising a call 09 6 0 amp Red call button LED faintly illuminated for finding the button in the dark LED illuminated or flashes brightly when a call has been raised Green presence button staff 1 LED is on when presence 1 is activated Answer button grey LED is on when there is a speech connection to a call location Remote cancel button grey Universal button grey The function of the button depends on how it has been set e g as a WC cancel button for calls in the WC Consult your system administrator If the universal button is set up as a WC cancel button the LED is on when a WC call or an Emergency call WC has been raised Yellow presence button staff 2 LED is on when presence 2 is activated 17 10 1 18 If there is no message the display shows the active timezone see Page 9 and the time Timezone Time Staff presence registration When entering the room Switch on the green presence button Staff 1 or the yellow pres ence button Staff 2 O The LED in the presence button comes on When leaving the room Switch off the green presence button Staff 1 or the yellow pres ence button Staff 2 O The LED in the presence button is dark 10
9. it is open the voice of the louder discussion participant is transmitted If this automatic speech channel control does not function sufficiently due to loud background noises you can switch over to manual speech direc tion control and press on key 7 and 8 Controlling the speech direction Press key 7 You want to listen Press key 8 You want to speak When you want to return to automatic speech direction control press the key 4 Speech time The speech time is limited depending on the setting between 1 and 10 min However you can extend the speech time as often as desired by the same amount of time To extend the speech time press the key 4 Deny a call You have picked up the receiver and listened to the announcement But you cannot attend to the person seeking help Press the key 2 O The next telephone in the call sequence is called Put down the receiver 45 16 Cleaning and disinfection 16 1 46 Cleaning and disinfection Cleaning the devices described in these operating instructions with a damp cloth and using diluted and residue free domestic cleaning agents or sprays is always safe The devices are suitable for moist wip ing disinfection It is recommended to disinfect using e g pure Dismozon 0 5 manu factured by Bode Chemie This oxygen active surface disinfectant with an extensive biocide spectrum contains the active agent magnesium monoperoxyphthalate hexahydrate MMP
10. on the ter minal This checks the resident back in at the same time 37 13 Display module 13 1 38 pe Display Red LD OG Green call button Ld presence button Red call button LED faintly illuminated for finding the button in the dark LED illuminated or flashes brightly when a call has been raised Green presence button staff 1 LED is on when presence 1 is activated Staff presence registration When entering the room Switch on the green presence button O The LED in the presence button comes on When leaving the room Switch off the green presence button O The LED in the presence button is dark 13 2 13 3 Displaying calls If presence is activated on the display module the calls of your area of responsibility one or more wards are indicated in the display and via a call tone see Page 16 Your own room s calls are shown only in the display Call type Number of other messages see Page 12 in the background Sie BED 1 3 R104 MAY Sees Call location e g room no room type more than 8 characters as ticker type text The oldest call of the highest priority is displayed first if there are sev eral calls The number of all other calls presence registrations and any nurse call system faults are displayed at the top right After 15 seconds the other messages are displayed for 5 seconds each in order of thei
11. 0c e eee ee 34 Displaying Calls 3 5 eh ewe Ae wie ee ee a 34 Handling aicall 2 6 24 02tsel deat dcasa ded AenseatecA ds 34 Attending to a person seeking help 35 Calling for assistance 00 cece eee ee eens 36 Inactivity alarm function 000 c eee eee eee 36 Display module 0 0200005 38 Staff presence registration 00 c eee eee 38 Displaying CallS 1 0 0 cece ees 39 Attending to a person seeking help 39 Calling for assistance 0 cece eee ene 40 Call presence combination bus 41 Staff presence registration 0 00 c eee eee 41 Displaying CallS 0 0 cece ees 41 Attending to a person seeking help 42 Calling for assistance 00 cece eee eens 42 Handling a call on the telephone 43 Answering a phone call 0 0 cece eee eee 43 Handling acall serais nana beri bith bites Wat died 43 Commands during the speech connection 45 Deny aicall coire i i o a 45 Cleaning and disinfection 46 Cleaning and disinfection 000e eens 46 Device materials 22 0000 cece eee eees 47 2 Safety 2 1 2 2 General safety instructions Warning Please follow the safety instructions below E You must acquire sufficient knowledge about operating and using the nurse call system via suitable measures such as training ses sions The me
12. 2 10 3 Displaying calls If presence is activated at the terminal the calls of your area of respons ibility one or more wards are indicated in the display and via a call tone see Page 16 Your own room s calls are shown only in the dis play Call type Number of other messages see Page 12 in the background as a BED 1 3 R104 MAY Ee Call location e g room no room type more than 8 characters as ticker type text The oldest call of the highest priority is displayed if there are several calls The number of all other calls presence registrations and any nurse call system faults is displayed at the top right You can scroll through all messages by pressing the remote cancel button several times Handling a call This is how to handle the call that is currently displayed Press the answer button O If there is a speech possibility to the call location a speech connec tion to the call location is established The call is answered Read more in the section Call with speech possibility O If there is no speech possibility to the call location a warning tone sounds and not possible appears in the display Read more in the section Call without speech possibility 19 Call with speech possibility By pressing the answer button you have established a speech con nection to the call location Speak to the person seeking help and ask him or
13. CONCENTOPLUS Operating Instructions z COMMUNICATION IN PERFECTION Safety in accordance with DIN VDE 0834 Part 1 amp 2 ANN y For nursing homes and assisted living l This manual was compiled with great care and all the information it contains has been checked for correctness However no liability can be accepted for incorrect or incomplete information All rights reserved particularly those relating to copy ing and dissemination No part of the documentation may be reproduced or elec tronically processed copied or disseminated without the prior written permission of Tunstall GmbH We reserve the right to make technical changes We reserve the right to make content change Tunstall GmbH CONCENTOPLUS e Operating Instructions 00 8814 16 11 12 Rev 2 0 1 Contents 2 1 2 2 3 1 3 2 3 3 3 4 3 5 3 6 3 7 3 8 3 9 o N O 10 10 1 10 2 10 3 10 4 10 5 10 6 10 7 Safely ossai iea i a a a General safety instructions 0000 eee eee Fault FLT or FR appears 0 cece eee Necessary basic knowledge Sequence of handling a call 000005 Presence registration 000 c cece Call categories and call types 000005 Call GIS play Crees n an ENEE EEEIEE Abbreviations used in displayS 000055 Timezones 2 0 220 c eee eee Telephone for answering a call 005 C
14. P Follow the manufac turer s instructions when using the disinfectant Do not use any non residue free cleaning agents These accumulate in the gaps between the buttons and the housing Do not use any resinous or sticky cleaning agents and no scouring cream Do not touch the electrical contacts while cleaning and disinfecting The devices are not waterproof Therefore do not immerse the devices in water Observe the hygiene regulations that apply to your institution When selecting cleaning agents and disinfectants refer to the list of the materials used in the devices in Chapter 16 2 Screens of terminals display modules and the front glass of the corridors displays The screens of the terminals and of the display module as well as the front glass of the corridor displays are made of acrylic glass Acrylic glass should not be cleaned with glass cleaner such as Sidolin To clean acrylic glass we recommend warm water with detergent or an anti static plastic cleaner together with a soft cloth Housing of the corridor display The housing of the corridor display is made of lacquered aluminium Do not use a dry cloth for cleaning This can cause an electrostatic charge 16 2 on the corridor display during wiping and thereby damage the corridor display Wipe the aluminium with a damp cloth using a diluted do mestic cleaning agent or detergent Device materials Devices Component Material Terminals display
15. aising a call A resident patient presses a call switch when he or she needs help The call is displayed on the room lamp of the call location on the cor ridor display and on the room terminals rooms where staff is present 2 Answering a call with speech possibility If a room terminal with speech possibility is installed at the call location and in the room where staff is present the staff answer the call i e make a speech connection to the call location The staff ask what as sistance the resident patient requires 3 Attending to a person seeking help The staff member goes to the call location in order to attend to the resident patient When entering the room the staff member activates the presence button 4 Cancelling the call The call must be cancelled once the patient has been attended to In most cases the call is cancelled automatically when the staff member activates or deactivates the presence button at the call location Calls from WC rooms must be cancelled by pressing a WC cancel but ton in the WC room Some call types bed call room call inactivity alarm can be remotely cancelled when the call is answered Staff do not have to go to the call location Staff presence registration One important prerequisite for proper use of the nurse call system is registration of presence in the rooms A distinction is made between two groups of staff E Staff 1 e g nursing staff green presence button E Sta
16. all forwarding to a Telecare Control Centre Call display on pagers or DECT telephones Room lamp si nisic ead Ov RRS ee ely ks Corridor display 5 Pear push switch amp connection socket Call switches n 22 4 ees Sees eee eee Cancel switch WC 0 00e eee Room terminals Introduction Terminal SD6P 00 eee eee Staff presence registration 0c cee eee Displaying CallS 1 0 0 0 ccc cece eens Handling acall 0 0 cc cece eee eens Attending to a person seeking help Calling for assistance 0 cece eee eee eee Speaking to staff 2 0 cee eee Announcement 2 02e eee eee e eee 10 8 10 9 11 11 1 11 2 11 3 11 4 11 5 12 12 1 12 2 12 3 12 4 12 5 12 6 13 13 1 13 2 13 3 13 4 14 14 1 14 2 14 3 14 4 15 15 1 15 2 15 3 15 4 16 16 1 16 2 Switching timezone manually annaa anaana 26 Setting timezone for one terminal only 27 Terminal S4P 000 eee eee 29 Staff presence registration 00 cece eee 30 Displaying Calls 3 3 33c dudiwn iin ei iin a ined 30 Handling a Calllss s 2 5 seks seeeseacgecea ls aegeate tegralcetegralageaeactegeal 30 Attending to a person seeking help 31 Calling for assistance 00 cece eee eens 32 Terminal 4 Be saeie iawn pias 33 Staff presence registration
17. asures must be repeated if necessary These operat ing instructions assume that the reader possesses sufficient know ledge m These operating instructions assume that you are familiar with the nursing procedures in your institution Third party devices and equipment e g monitoring device for dia gnostic call may only be connected by persons who have received special training to do so E Report all function irregularities failures and faults to a technician immediately Instruct residents patients on how to operate the call devices Test the plug in call devices pear push switch etc after every plug in procedure to ensure perfect functioning of call triggering Do not expose the devices to any extreme conditions such as great heat or cold wet a lot of dust or heavy vibrations Fault FLT or FR appears If Fault FLT or FR is shown on a display of the nurse call system you must act immediately There is a fault in the nurse call system which means that it is possible that not all calls will be displayed Note everything that is shown in the display and notify a respons ible technician of this immediately O The technician will make sure that the fault is remedied Note Additional information about the type of fault is provided by the call documentation in the ConLogPLUS Management Software 3 Necessary basic knowledge 3 1 3 2 Sequence of handling a call 1 R
18. button answer button grey Functions as a day button when Presence is deactivated Functions as an answer button when Presence is activated LED is on when there is a speech connection to a call location Away button remote cancel button grey Functions as an away button when Presence is deactivated Functions as a remote cancel button when Presence is activated LED is on when resident is reported as absent 33 12 1 12 2 12 3 34 Staff presence registration When entering the room Switch on the green presence button O The LED in the presence button comes on When leaving the room Switch off the green presence button O The LED in the presence button is dark Displaying calls If presence is activated at the terminal the calls of your area of respons ibility one or more wards are indicated via a call tone see Page 16 The oldest call of the highest priority is indicated if there are several calls Handling a call This is how to handle the displayed call Press the answer button O If there is a speech possibility to the call location a speech connec tion to the call location is established The call is answered Read more in the section Call with speech possibility O A warning tone sounds if there is no speech possibility to the call location Read more in the section Call without speech possibility Call with speech possibility You have established a speech c
19. coupled to LGR xxx your ward where Presence 1 or Presence 2 is activated SP ALL All rooms of your ward and wards coupled to LGR xxx your ward SP ALL All rooms of a selected other ward LGR Sel 1 LGR Logic group Ward xxx Ward number Note All currently active speech connections are interrupted during an announcement Announcements to your ward and wards coupled to your ward Keep the answer button pressed for 5 seconds O The display shows SP AW1 LGR XXX 23 24 Scroll through the available announcements with the red call but ton Press it as often as necessary until the desired announcement type appears Note To abort press the green presence button Press the remote cancel button to start the announcement O The announcement is started Your voice is transmitted after two start tones The announcement is started with announcement tones at the terminals that convey the announcement Make the announcement The speech time is limited depending on the setting between 1 and 10 min Press the answer button to end the announcement O The announcement menu is closed The announcement proced ure is ended Announcement to a selected other ward Keep the answer button pressed for 5 seconds O The display shows SP AW1 LGR XXX Press the red call button as often as necessary until the following display appears SP All LGR Sel Press the remote cancel b
20. emergency EB1 4 EMER B1 B4 call Emergency call EWC EME WC WC Cardiac alarm ALM ALARM Fault FR FLT 3 6 Timezones The nurse call system adapts itself to the institution s shift system The staffs area of responsibility often changes in the various shifts 3 7 3 8 3 9 10 Whereas the staff is responsible for one ward during the day for ex ample the night shift is often responsible for the entire facility The nurse call system is organised so that all calls of the staff s respect ive area of responsibility are displayed Organisation is based on timezones The system administrator can set up as many as 9 different timezones per nurse call system The staffs area of responsibility for this time is stored for each timezone Depending on the nurse call system setting the timezones are either changed automatically or the staff change the timezones manually on a special Terminal SD6 P see Page 26 Telephone for answering a call The nurse call system can be set so that the calls can also be answered on the telephone When a call is made in the nurse call system a tele phone is called parallel to the display within the nurse call system The staff answer the call A synthetic voice announcement informs them of the call A speech connection to the call location is established if pos sible The staff can establish on the phone what assistance is needed Certain call types can be cancelled remotely
21. ff 2 e g doctors yellow presence button Note Presence 2 yellow is only available when the Terminal SD6 P is installed in the room Activated Presence E Signals the presence of staff in the room Prepares the display of calls E Prepares the initiation of an emergency call This means that calls from rooms with activated presence are signalled with higher prior ity H Calls in the room are cancelled by the activation or later deactiva tion of presence exception calls in the WC 3 3 Call categories and call types Call category Call type Calls Bed call A call button on the bed low priority e g pear push switch was pressed or the plug of a plug in call device e g pear push switch was pulled out of the socket Room call A call button in the room e g at the room terminal was pressed Inactivity alarm Patient resident was not active for longer than 25 hours inactivity alarm func tion see Page 36ff WC call A call button was pressed in the WC room Emergency Emergency call 1 A room call was raised with calls Presence 1 activated oe prior Emergency call 2 A room call was raised with ity Presence 2 activated only possible on Terminal SD6 P Bed emergency A bed call was raised with call Presence activated Emergency call A WC call was raised with WC Presence activated Alarm calls Cardiac alarm A special key combination highest prior on
22. he room Switch off the green presence button O The LED in the presence button is dark Displaying calls If presence is activated at the call presence combination bus the calls of your area of responsibility one or more wards are indicated via a call tone see Page 16 The oldest call of the highest priority is indicated if there are several calls 41 14 3 14 4 42 Attending to a person seeking help Your help is needed in another room Checking out of the current room Deactivate Presence Go to the call location Checking in at the call location Activate Presence Attend to the person seeking help Call for assistance if necessary see Chapter 14 4 If the call was raised in the WC press the grey WC cancel button in the WC in order to cancel the call Note All other call types are automatically cancelled when Presence is activated or deactiv ated Deactivate Presence Calling for assistance You are in the room have activated your Presence and need assist ance ie Press the red call button on the call presence combination bus or press the other call button in the room The pressed call button flashes brightly 1 sec on 1 sec off An emergency call is raised with Presence activated 15 Handling a call on the telephone If your nurse call system is prepared for handling calls on the tele phone the telephone which is called when calls are made from a partic ular ward has a
23. ident has been inactive in their apartment for more than 25 hours To do this the resident s activity is recorded via a sensor that registers everyday activity e g flushing the toilet However the function can also be used without sensors The resident must then press the day button on the terminal once per day Inactivity alarm If the resident has been inactive for 24 hours the day button flashes and a tone is emitted every 5 minutes This is the latest point at which the resident must become active i e either press the day button or trig ger the sensor If they do not do this within one hour a inactivity alarm is automatically raised This can be answered via a terminal or tele phone and can be remotely cancelled Notification of absence Notification as absent If the resident leaves their apartment for longer than 24 hours they must check out so that a false alarm is not raised O The LED in the away button is dark Press the away button to check out O The LED in the away button is on to indicate that the resident has checked out Inactivity monitoring is deactivated Notification as home The resident must check back in when they return O The LED in the away button is on Press the away button to check in O The LED in the away button is dark to indicate that the resident has checked in Inactivity monitoring is activated Call when absent The resident can raise a call even if he or she is checked out
24. lls is working perfectly 7 Call switches All red buttons in the nurse call system are for raising calls E Call switch Large surface Pull cord switch Pneumatic call switch pneumatic switch w 2 1 Red call button for raising a call by pressing the button Glows dimly so that the button can be found in the dark Lights up or flashes brightly when a call has been raised 2 Red call cord for raising a call by pulling 3 Red call ball for raising a call by pressing the ball Note The air hose of the pneumatic switch must be pushed as far as possible onto the metal nozzle Otherwise it may not be possible to raise a call with the call ball If the air hose is not on the stop a call is automatically raised so that the staff is informed about this situation You cannot cancel the call until the air hose is pushed onto the nozzle as far as possible Note Different call devices for special applications e g radio call de vice can also be connected to the nurse call system Inform yourself about the respective call device in the operating instructions enclosed with the device 14 8 Cancel switch WC Calls raised in the WC room i e WC calls and Emergency calls WC must be cancelled on location by pressing a WC cancel button A can cel switch WC or a call amp cancel switch WC can be installed for this The call amp cancel switch WC also has a
25. lready been set If the called connection is busy this connection is automatically dialled several times If still no connection is established or if the call is not answered within a certain time depending on the setting between 5 and 300 sec other telephones are called in a preset order 15 1 Answering a phone call ie A call has been raised When configured the call type and call loc ation are shown in the telephone s display The telephone rings Pick up the receiver A voice announcement tells you the call type and call location e g Room Call Room 104 If you can answer the call i e if a speech connection can be made to the call location the announcement ends with Please press the 4 key For more information read Chapter 15 2 Answering a call with speech possibility If no speech connection can be made to the call location e g in the case of a WC call the announcement ends with Please press the 0 key For more information read Chapter 15 2 Call without speech possibility 15 2 Handling a call Answering a call with speech possibility 4 After you have picked up the receiver and listened to the an nouncement press the key 4 to answer the call A speech connection to the call location is established Speak to the person seeking help and ask him or her what help he or she needs 43 Press the key 0 to close the speech connection O The speech connection is cl
26. ly illuminated for finding the button in the dark LED illuminated or flashes brightly when a call has been raised Green presence button staff 1 LED is on when presence 1 is activated Answer button grey LED is on when there is a speech connection to a call location Remote cancel button grey 29 11 1 11 2 11 3 30 Staff presence registration When entering the room Switch on the green presence button O The LED in the presence button comes on When leaving the room Switch off the green presence button O The LED in the presence button is dark Displaying calls If presence is activated at the terminal the calls of your area of respons ibility one or more wards are indicated via a call tone see Page 16 The oldest call of the highest priority is indicated if there are several calls Handling a call This is how to handle the displayed call Press the answer button O If there is a speech possibility to the call location a speech connec tion to the call location is established The call is answered Read more in the section Call with speech possibility O A warning tone sounds if there is no speech possibility to the call location Read more in the section Call without speech possibility Call with speech possibility You have established a speech connection by pressing the answer but ton Speak to the person seeking help and ask him or her what sort of help he o
27. ne is shown in the display T Zone 1 DAY Scroll through the available zones with the red call button Press it as often as necessary until the desired zone type appears Note To abort press the green presence button To switch to the displayed zone press the remote cancel button O The menu is closed The selected timezone is activated The num ber of the activated i e active timezone is shown in the display of all terminals SD6 P if there are no messages Note If you press no button for longer than 1 minute the menu is auto matically exited without switching the timezone 10 9 D Setting timezone for one terminal only The function is available on all terminals SD6 P with the Staff room setting Consult your system administrator For your Terminal SD6 P you can set a different timezone to the one set in the nurse call system Here you can set all timezones timezone 1 9 that are prepared in your nurse call system Consult your system administrator You can also set the timezone A All calls If you set the timezone A all messages of the nurse call system calls presences fault mes sages are displayed on your terminal The timezone setting for a terminal is temporary It is cancelled when the timezone of the nurse call system is switched Exception The timezone A All calls is not cancelled when the timezone is switched in the nurse call system You can manually reset the timezone set
28. onnection by pressing the answer but ton Speak to the person seeking help and ask him or her what sort of help he or she needs The speech time is limited depending on the setting between 1 and 10 min To close the speech connection and park the call press the answer button again 1 O The speech connection is closed The call is parked Deactivate Presence when you leave the room Go to the call location and attend to the person seeking help see chapter 12 4 Note Parked calls continue to be shown on displays corridor display Terminal SD6 P display module If a parked call is not cancelled within a certain time depending on the setting between 1 and 30 minutes it is automatically signalled again audibly 12 4 1 Cancel bed call room call or inactivity alarm You can cancel a bed call room call or inactivity alarm remotely This is appropriate if you were already able to assist the person seeking help during the call and therefore don t need to go to the call location Press the remote cancel button instead of the answer button O The speech connection is closed The call is cancelled Handling of the call has been completed Call without speech possibility If a warning tone sounds after the answer button has been pressed you cannot make a speech connection to the call location Goto the call location and attend to the person seeking help see chapter 12 4 In the following cases yo
29. osed A bed call room call or inactivity alarm will be cancelled remotely All other call types are parked Put down the receiver Go to the call location and attend to the person seeking help In the case of a bed call room call or inactivity alarm you only need to go to the call location if help is needed on location because the call has already been remotely cancelled when the speech connection was Closed Note Parked calls continue to be shown on displays corridor display Terminal SD6 P display module If a parked call is not cancelled within a certain time depending on the setting between 1 and 30 minutes another telephone call is automatically made 44 Calls without speech possibility After you have picked up the receiver and listened to the an nouncement press the key 0 Put down the receiver Goto the call location in order to attend to the person seeking help In the following cases you cannot make a speech connection to the call location m No speech device at the call location This means the room ter minal is a call presence combination bus RAB or display module E Call was raised in the WC WC call Emergency call WC 15 3 ag 4 15 4 2 v oz Commands during the speech connection You have the following possibilities during the speech connection to the call location Speech direction control The speech channel is always only open in one direction When
30. r minal is a call presence combination bus RAB or display module H Call was raised in the WC WC call Emergency call WC m The speech line is engaged Attending to a person seeking help Your help is needed in another room Checking out of the current room Deactivate Presence 31 11 5 32 Go to the call location Checking in at the call location Activate Presence Attend to the person seeking help Call for assistance if necessary see Chapter 11 5 lf the call was raised in the WC press the grey WC cancel button in the WC in order to cancel the call Note All other call types are automatically cancelled when Presence is activated or deactiv ated Deactivate Presence Calling for assistance You are in the room have activated your Presence and need assist ance Press the red call button on the terminal or pull the pull cord on the terminal or press another call button in the room O An emergency call is raised with Presence activated The pressed call button flashes brightly 1 sec on 1 sec off 12 Terminal S4B Ce Microphone JO G P Bro Loudspeaker Optional pull cord for raising a call Red call button LED faintly illuminated for finding the button in the dark LED illuminated or flashes brightly when a call has been raised Green presence button staff 1 LED is on when presence 1 is activated Day
31. r priority This is how all messages are scrolled through Attending to a person seeking help Your help is needed in another room Checking out of the current room Deactivate Presence Go to the call location Checking in at the call location Activate Presence J Attend to the person seeking help Call for assistance if necessary see Chapter 13 4 Ifthe call was raised in the WC press the grey WC cancel button in the WC in order to cancel the call Note All other call types are automatically cancelled when Presence is activated or deactiv ated Deactivate Presence 39 13 4 40 Calling for assistance You are in the room have activated your Presence and need assist ance Press the red call button on the display module or press the other call button in the room O The pressed call button flashes brightly 1 sec on 1 sec off An emergency call is raised with Presence activated 14 Call presence combination bus 14 1 14 2 Red call button k 9 EJ Green presence button Red call button LED faintly illuminated for finding the button in the dark LED illuminated or flashes brightly when a call has been raised Green presence button staff 1 LED is on when presence 1 is activated Staff presence registration When entering the room Switch on the green presence button O The LED in the presence button comes on When leaving t
32. r she needs The speech time is limited depending on the setting between 1 and 10 min To close the speech connection and park the call press the answer button again 1 O The speech connection is closed The call is parked Deactivate Presence when you leave the room Go to the call location and attend to the person seeking help see chapter 11 4 Note Parked calls continue to be shown on displays corridor display Terminal SD6 P display module If a parked call is not cancelled within a certain time depending on the setting between 1 and 30 minutes it is automatically signalled again audibly 11 4 1 Cancel bed call room call or inactivity alarm You can cancel a bed call room call or inactivity alarm remotely This is appropriate if you were already able to assist the person seeking help during the call and therefore don t need to go to the call location Press the remote cancel button instead of the answer button O The speech connection is closed The call is cancelled Handling of the call has been completed Calls without speech possibility If a warning tone sounds after the answer button has been pressed you cannot make a speech connection to the call location Goto the call location and attend to the person seeking help see chapter 11 4 In the following cases you cannot make a speech connection to the call location No speech device at the call location This means the room te
33. there is no message the time is displayed Call type Call location Abbreviation e g room no 3 R104 Corridor display 8 digit Call type Call location Abbreviation e g room type room no sJ HD Re R104 Corridor display 16 digit See Page 9 for the meanings of the abbreviations in the corridor dis plays 6 Pear push switch amp connection socket There is normally a connection socket on the resident s patient s bed to which a pear push switch is connected to raise a call 2 O 1 Pear push switch Pear push switch Pear posi switch Pear push switch call amp ight switch dail e call amp ight switch 2 ai eens els ig ell Call switch with Call switch with Self releasing adapter for 1 connection socket 2 connection sockets pear push switch 1 Red call button for raising a call Glows dimly so that the button can be found in the dark Lights up or flashes brightly when a call has been raised 2 Yellow light switch for switching the light on and off 3 Socket For pear push switch or another plug in call device 4 Self releasing adapter Between socket and pear push switch Automatically discon nects the cable connection under tensile stress and thereby pro tects against damage Warning Check plug in call devices pear push switches etc after every plugging in to ensure that raising ca
34. ting for your terminal as de scribed on Page 28 in the section Resetting the terminal to the timezone of the nurse call system Setting the timezone for a terminal Keep the yellow presence button pressed for 5 seconds O he active zone is shown in the display T Zone 7 Su Earl Scroll through the available zones with the red call button Press as often as necessary until the desired timezone 1 9 or A ap pears Note To abort press the green presence button To switch to the displayed zone press the remote cancel button O The selected timezone is activated on your terminal The number of the activated timezone is shown on the display of your terminal if there are no messages 27 Ve 28 Resetting the terminal to the timezone of the nurse call system How to reset the timezone of your terminal to the timezone of the nurse call system fe e Keep the yellow presence button pressed for 5 seconds The timezone active on your terminal is shown in the display Scroll with the red call switch until T Zone Auto appears Note To abort press the green presence button To switch to Timezone Auto press the remote cancel button The timezone active in the nurse call system is activated on your terminal 11 Terminal S4 P Ce Microphone cD _ Ga Loudspeaker Optional pull cord for raising a call m Red call button td m LED faint
35. u cannot make a speech connection to the call location No speech device at the call location This means the room ter minal is a call presence combination bus RAB or display module H Call was raised in the WC WC call Emergency call WC m The speech line is engaged Attending to a person seeking help Your help is needed in another room Checking out of the current room Deactivate Presence 35 12 5 12 6 Go to the call location Checking in at the call location Activate Presence Attend to the person seeking help Call for assistance if necessary see Chapter 12 5 lf the call was raised in the WC press the grey WC cancel button in the WC in order to cancel the call Note All other call types are automatically cancelled when Presence is activated or deactiv ated Deactivate Presence Calling for assistance You are in the room have activated your Presence and need as sistance Press the red call button on the terminal or pull the pull cord on the terminal or press another call button in the room O Anemergency call is raised with Presence activated The pressed call button flashes brightly 1 sec on 1 sec off Inactivity alarm function An inactivity alarm function can be used on Terminal S4 B Ask the sys tem administrator about which terminals S4 B the inactivity alarm func tion is active on The inactivity alarm function ensures that the nursing staff are informed when the res
36. utton The display shows LGR001 Scroll with the red call button as far as the desired ward number Note To abort press the green presence button Press the remote cancel button to start the announcement The announcement is started Your voice is transmitted after two start tones The announcement is started with announcement tones at the terminals that convey the announcement Make the announcement The speech time is limited depending on the setting between 1 and 10 min Press the answer button to end the announcement The announcement is ended The display shows SP All LGR Sel If you want to make an announcement to another ward use the red call button to scroll as far as the desired ward and proceed as de scribed above Press the green presence button in order to close the announce ment menu The announcement menu is closed The announcement proced ure is ended 25 10 8 D 26 Switching timezone manually This function is only available if the timezones are not automatically switched over in the nurse call system The function is only available at one Terminal SD6 P in the building setting Staff room with HAB Consult your system administrator The system administrator will tell you which timezones are available to you This is how to switch the active timezone for example for a shift change Keep the yellow presence button pressed for 5 seconds O The active timezo
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