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        Emberglow BVFM18NL Installation Guide
         Contents
1.           Figure 12   External Regulator with Vent Pointing  Down          CAUTION  Use only new  black iron or  steel pipe Internally tinned copper tubing  may be used in certain areas  Check your  local codes  Use pipe of 1 2  diameter or    greater to allow proper gas volume to ap    pliance  If pipe is too small  undue loss of  pressure will occur        Shutoff Valve    Installation must include an equipment shutoff valve   union  and plugged 1 8    NPT tap  Locate NPT tap within  reach for test gauge hook up  NPT tap must be upstream  from appliance     IMPORTANT  Install equipment shutoff valve in  an accessible location  The equipment shutoff    valve is for turning on or shutting off the gas to  the appliance     Check your building codes for any special re  quirements for locating equipment shutoff valve  to fireplaces     Apply pipe joint sealant lightly to male NPT threads  This  will prevent excess sealant from going into pipe  Excess  sealant in pipe could result in clogged fireplace valves   Never use sealant on flare threads     CSA Design    A ST Certified Equipment  sig Shutoff Valve With   1 8  NPT Tap         Approved  Gas Line  Propane LP  From External  Regulator  11       ae f Ich W C    to 14    3  Minimum   W C  Pressure   Ai  a Natural Gas    From Gas  Meter  7    W C     Pipe Cap Tee     to10 5    W C   wee Pressure   Sediment  Trap    Figure 13   Gas Connection      Purchase theoptional CSA design certified equipment  shutoff valve from your dealer
2.         Minimum inlet pressure for purpose of input adjustment        We recommend that you install a sediment trap in supply  line as shown in Figure 13  Locate sediment trap where it is  within reach for cleaning  Install in piping system between  fuel supply and appliance  Locate sediment trap where  trapped matter is not likely to freeze  A sediment trap traps  moisture and contaminants  This keeps them from going  into appliance gas controls  If sediment trap is not installed  or is installed wrong  appliance may not run properly     CHECKING GAS CONNECTIONS      A WARNING  Test all gas piping and con     nections  internal and external to unit  for  leaks after installing or servicing  Correct   all leaks at once     A WARNING  Never use an open flame  to check for a leak  Apply a mixture of liq    uid soap and water to all joints  Bubbles  forming show a leak  Correct all leaks at  once        Pressure Testing Gas Supply Piping  System    Test Pressures In Excess Of 1 2 PSI   3 5 kPa     1  Disconnect appliance with its main gas valve  control  valve  and equipment shutoff valve from gas supply  pipping system  Pressures in excess of 1 2 psi will damage  appliance gas regulator     2  Cap off open end of gas pipe where equipment shutoff  valve was connected     3  Pressurize supply piping system by either opening  propane LP supply tank valve for propane LP gas or  Opening main gas valve located on or near gas meter of  natural gas or using compressed air     4  Check 
3.    page 14    e see Troubleshooting  pages 17 through 20    If burner flame pattern is incorrect  as shown in   Figure 25  page 16   your log set is set Up for use with a   different gas type  To correct this  you must   e tum heater off  see To Turn Off Gas To Log Set   page 14    e call a qualified service person to convert the log set for    use with the gas type supplied to log set location  See  Converting Gas Type  pages 8 and 9        Figure 24   Incorrect Burner Flame Pattern   Excessive flame height  combined with  extreemly yellow flames producing soot     continued       15       Figure 25   Incorrect Burner Flame Pattern Due To  Using Wrong Gas Type    CLEANING AND  MAINTENANCE       WARNING  Turn off appliance and let  cool before cleaning           CAUTION  Keep burner and control  compartment clean  See installation and  operating instructions accompanying  heater  Inspect these areas of fireplace  before each use  Have fireplace inspected  yearly by a qualified service person  Fire   place may need more frequent cleaning due  to excessive lint from carpeting  bedding  material  pet hair  etc        AX WARNING  Failure to keep the primary    air opening of the burner clean may result  in sooting and property damage        BURNER INJECTOR HOLDER AND  PILOT AIR INLET HOLE    The primary air inlet holes allow the proper amount of air to  mix with the gas  This provides a clean burning flame  Keep  these holes clear of dust  dirt  lint  and pet hair  Blocked air  h
4.  EMBERGLOW      VENT FREE GAS LOG SET    Owner s Operation and Installation Manual        We recommend that our  products be installed and  serviced by professionals who  are certified in the U S  by NFI  ne  National Fireplage LAUNE   iu  www nficertified org    WARNING  If the information in this manual  is not followed exactly  a fire or explosion  may result causing property damage  pe   rsonal injury  or loss of life         Donotstoreor use gasolineor other  flammable vapors and liquids in the  vicinity of this or any other appliance         WHATTO DO IFY OU SMELL GAS   e Do not try to light any appliance    e Do not touch any electrical switch  do  not use any phone inyour building    e Immediately call your gas supplier  from a neighbor s phone  Follow the  gas supplier s instructions    e If you cannot reach your gas supplier  call the fire department        Installation and service must be  performed by a qualified installer   service agency  or the gas supplier     This is an unvented gas fired heater  It uses  air  oxygen  from the room in which it is in     stalled  Provisions for adequate combustion  must be provided     Refer to page 4  air for combustion and vent   ilation     MODEL  BVFM18NL MVFT24NL        Tested  amp  Portland    Oregon USA       US    OMNI T est Laboratories  Inc   Unvented Room Heaters  Report  394 L 18 5    INSTALLER  Leave this manual with the  appliance   CONSUMER  Retain this manual for future  reference     This appliance has been te
5.  IMPORTANT  Read this owner s manual  carefullyand completely before trying to as   semble  operate  or service this appliance   Improper use of this appliance can cause  serious injury or death from burns  fire   explosion  electrical shock  and carbon   monoxide poisoning     WARNING  Improper installation  adjust   ment  alteration service  or maintenance  cancauseinjury or property damage  Refer  to this manual for correct installation and  operational procedures  For assistance    or additional information consult a  qualified installer  service agency  or the    gas supplier           AX DANGER  Carbon monoxide poisoning  may lead to death     Carbon Monoxide Poisoning  Earlysigns of Carbon   M onoxide Poisoning resemble the flu  with headaches  diz   ziness  and or nausea  Ifyou have these signs  heater May  not be working properly  Get fresh air at once  Have  heater serviced Some people  pregnant women  persons  with heart or lung disease  anemia  those under the influ  ence of alcohol  those at high altitudes are more affected  by carbon monoxide than others    Propane LP Gas  Propane LP gas is odorless  An odor   making agent isadded to the gas  The odor helps you detect  a gas leak  However  the odor added to the gas can fade   Gas may be present even though no odor exists    M ake certain you read and understand all warnings  Keep  this manual forreference  Itisyour guide to safe and proper  operation of this appliance        AX WARNING  Any changes to this heate
6.  adjust heating  levels by using the equipment shutoff    valve   NS TO TURN OFF GAS u  TO LOG SET  to the OFF    Shutting Off Heater    1  Turn control knob clockwise Z N  position     2  Close equipment shutoff valve     Shutting Off Burner Only  pilot stays lit     Turn control knob clockwise   to the PILOT  position     NN THERMOSTAT CONTROL  OPERATION     Model MVFT24NL Only     The thermostatic control used on this model differs  from standard thermostats  Standard thermostats sim   ply turn the burner on and off  The thermostat used on  this heater senses the room temperature  At times  the  room may exceed the set temperature  If so  the burner  will shut off  The burner will cycle back on when room  temperature drops below the set temperature  The  control knob can be set to any heat level between HI  and LO     Note  The thermostat sensing bulb measures the tem   perature of air near the appliance  This may not always  agree with room temperature  depending on housing  construction  installation location  room size  open air  temperatures  etc    Frequent use of your log set will let  you determine your own comfort levels              Thermostat  sensing bulb                         DAT     ESA    CSA e       Figure 18   Thermostat Sensing Bulb    E MANUAL CONTROL  OPERATION   Model BVFM18NL Only     Manually adjust the flame height and heat output by  turning the control knob to the desired setting between  HI an LO     MANUAL LIGHTING  PROCEDURES  1  Follow steps 
7.  all leaks     see Checking Gas Connec   tions  page 11     SPECIFICATIONS    BVFM18NL MVFT24NL    AAA  Gas Type Using Natural Gas    Input Maximum 31 000 Btu Hr 39 000 Btu Hr  Manifold Pressure 4 5 in  W C  4 5 in  W C   Maximum Inlet Pressure 10 5 in  10 5 in   Minimum Inlet Pressure    fin  fin     Input Maximum 36 000 Btu Hr 39 000 Btu Hr  Manifold Pressure 10 in  W C  10 in  W C   Maximum Inlet Pressure 14 in  14 in   Minimum Inlet Pressure  11 in  11 in     Ignition Piezo Piezo  Dimensions  HxWxD  18    x 22    x 12    18 x 28    x 15          Note  Dimensions listed are outer most points on the heater  includes control knobs and grill       For purposes of input adjustment     21    22    PARTS LIST  amp  ILLUSTRATED PARTS BREAKDOWN    oO ON OO FW YP      Model  BVFM18NL    Burner Support Clip   Piezo Igniter   NG Orifice   Outlet Tube   Selection Valve   Selection Valve Plate   Dual Fuel Linkage   Selection Nut   ODS Tube  NG   ODS Tube  LP   ODS  NG   ODS  LP   Valve Tube   Elbow 125 MNPT x 375MUNF  ODS Tube  LP  amp  NG   Manual Control Valve   Control Valve Nut  M15x1   Control Valve Knob  CP 7 2   Elbow 250 FNPT x 5625 FLR    Fitting Elbow 375 FNPT x 375  MNPTX125FNPT    1 8    NPT Fitting  Dual Fuel Regulator  Elbow 375MNPT  amp  625MUNF    Adapter 625 Female UNF x 625    Male Flare    Part Description Part Number    Dual Burner   Shutter   Cotter Pin   Temperature Switch  250  F  Main Support Assembly    FCHD1809005  FCHD1809006  FCHD2609016  FCSHBF09024  FCHD18
8.  authorized dealers of this product  Ifthey can tsup   ply original replacement part s   call SHM International    s  Technical Service Department at  800  229 5647    When calling SHM International  have ready    e your name   e your address   e model and serial numbers of your heater   e how heater was malfunctioning   e type of gas used  propane LP or natural gas    e purchase date   Usually  we will ask you to return the part to the factory     Parts Not Under Warranty    Contact authorized dealers of this product  If they can t  supply original replacement part s   call SHM International  at  800  229 5647 for referral information  When calling  SHM International  have ready       model number of your heater  e the replacement part number    26    SERVICE HINTS    When gas pressure is too low   e pilot will not stay lit  e heater will not produce specified heat       e propane LP gs supply may be low    You may feel your gas pressure is too low  If so  contact  your local natural or propane LP gas supplier     Note  Use only original replacement parts  This will  protect your warranty coverage for parts replaced under  warranty     TECHNICAL SERVICE    You may have further questions about installation  opera   tion or troubleshooting  If so  contact SHM International    s  Technical Service Department at  800  229 5647     When calling please have your model and serial  numbers of your heater ready  You can also visit  SHM International   s Technical Service web site at 
9.  can be switched between propane LP and  natural gas  If installing to a propane LP system  the ap   pliance must be switched to propane LP use  Follow the  steps below to select propane LP     1  Carefully remove the logs from the burner assembly     2  Make sure gas is turned off to the unit and disconnect  burner assembly from gas line  Remove burner assembly  from fireplace or firebox    3  Locate the regulator cap on the appliance regulator  see  Figure 7   Unscrew by hand and remove the cap from  the regulator  The pressure selecting screw 1s attached  to the regulator cap  The pressure selecting screw is in  the natural gas position     4  Unscrew andremove the pressure selecting screw from  the regulator cap  see Figure 8      5  Turn pressure selecting screw over and reinstall it to  regulator cap  see Figure 9   This will set the pressure  selecting screw to the propane LP position  Make sure  the pressure selecting screw is installed tightly to the  regulator cap     Replace the regulator cap on the appliance regulator     7  Remove setscrew from selector valve linkage  see  Figure 10      8  Slightly presyeledtor plate and rotate linkage coun   terclockwise until it stops     9  Reinstall setscrew   10  Mark on rating label    propane LP gas        Note  Slot in linkage will indicated the type of gas  selected  Red color code on linkage decal will indicate  correct setting for propane LP     11  Place log set burner assembly inside fireplace or fire   box  Connect
10.  push in or turn the gas control  knob  Never use tools  If the knob will not push in or  turn by hand  don   t try to repair it  call a qualified  service technician  Force or attempted repair may  result in a fire or explosion    D  Do not use this appliance if any part has been under  water  Immediately call a qualified service techni     cian to inspect the appliance and to replace any part 8     of the control system and any gas control which has  been under water     BE structions MM    INSTRUCTIONS    A WARNING  You must operate this appli   ance with the fireplace or firebox screen in  place  Make sure fireplace or firebox screen  is installed before running appliance     NOTICE  During initial operation of new log  set  burning logs will give off a paper burning  smell  Open window to vent odor  Operate ap   pliance on HI position to burn off odor  This  will last a few hours        2   FOR YOUR SAFETY 5  READ BEFORE   OPERATING 4     STOP  Read the safety information  starting on page 2     Turn control knob clockwise   N to the OFF  position    Wait five  5  minutes to clear out any gas  Then  smell for gas  including near the floor  If you smell  gas  STOP  Follow    B    in the safety information   above  If you don   t smell gas  go to the next step       Turn control knob counterclockwise 4    N to the    PILOT position  Press in control knob for five  5   seconds  see Figure 17      Note  You may be running this heater for the first  time after hooking up to g
11.  to gas supply and check for leaks  See  Connecting to Gas Supply  page 10      12  Replacelogs onto burner assembly  See Log Placement   page 12         Pressure    Appliance Selecting   Regulator Screw  Regulator  Cap    Figure 7   Gas Selection Valve Knob and  Regulator Cap       Figure 8   Removing Regulator Cap from Pressure  Selecting Screw       Figure 9   Turning Pressure Selecting Screw Over and  Attaching to Regulator Cap     Propane LP Position    Propane Gas Setting                       Selector Se  Valve Plate Pet Screw  O  cas Wn Di eg  AN   Eb   Se PO um goose    E O    ae ve E  get a      SA Linkage    P    0  Air Shutt 3 Ir     da Open   AS    JAS    ener     N  MN N    Position  Figure 10   Selector Valve Set to Propane LP Position     lt    a    N        INSTALLATION    Continued    INSTALLATION CLEARANCES    A WARNING  Maintain the minimum clear    ances        Mantel Clearances for Installation    If placing mantel above heater  you must meet the mini   mum clearance between the mantel shelf and the top of  the firebox opening     NOTICE Surfacetemperatures ofadjacent  walls and mantels become hot during  operation  Walls and mantels above the  firebox may become hot to the touch  If  installed properly thesetemperatures meet  the requirement of the national product  standard  Follow all minimum clearances  shown in this manual        Mantel Shelf             Note    All vertical  measurements    are from top of  fireplace  opening to  bottom of  mantel 
12.  www sureheat com     SERVICE PUBLICATION    You can purchase a service manual from the address listed  on the back page of this manual  Send a check for  5 00  payable to SHM International     NOTES    WARRANTY INFORMATION  KEEP THIS WARRANTY    Model    Serial No     Date Purchased       Always specify model and serial numbers when communicating with the  factory     LIMITED WARRANTY    SHM International Corp  warrants the components of this appliance to be free from defects in material and  workmanship for one  1  year from the date of purchase  SHM International Corp  at its option  will repair or  replace this product or any component of the product found to be defective during the warranty period  Re   placement will be made with a new manufactured product or component  If the product is no longer available   replacement may be made with a similar product of equal value  This warranty does not include transportation  or shipping costs of any kind  This your exclusive warranty     This warranty is valid for the original retail purchaser from the date of initial retail purchase and is not transfer   able  K eep the original sales receipt  Proof of purchase is required to obtain warranty parts     This warranty does not cover normal wear of parts such as scratches and dents of the components or damage  resulting from any of the following     negligent use or misuse of the product  including exposing the product to chemicals or cleaning products not  approved by SHM Interna
13. 09007  FCHD1809008  FCSHBF09013  FCHD1809009  FCHD1809010  FCHD1809011  FCHD2609024  FCHD2609023  RHWBFO0003A  FCHD1809012  FCHD1809013  RCOZZOOXX2A  RCOZZOOXX3A  FCHD1809014  FCHD1809015  FCHD1809016  FCHD1809017  RHWDZ00005A  FCHD1809018  FCHD1809019  FCHD1809020    FCHD2309031  FCSHBF09005  FCHD2409014  FCHD1809021        oo    Dai O db od od od dd La     do bo       Model  BVFM18NL       23    PARTS LIST  amp  ILLUSTRATED PARTS BREAKDOWN  Model  MVFT24NL    Part Description Part Number    Dual Burner FCHD2409005  Shutter FCHD1809006  Cotter Pin FCHD2609016  Temperature Switch  230  F FCSHBF09032  Main Support Assembly FCHD2409006  Burner Support Clip FCHD 1809008  Piezo Igniter FCSHBF09013  NG Orifice FCHD2409007  Outlet Tube FCHD1809010  Selection Valve FCHD2409008  Selection Valve Plate FCHD2609024  Dual Fuel Linkage FCHD2609023  Selection Nut RHWBFO0003A  ODS Tube  NG FCHD2409010  ODS Tube  LP FCHD2409009  ODS  NG RCOZZOOXX2A  ODS  LP RCOZZOOXX3A  Valve Tube FCHD2409011  ODS Tube  LP  amp  NG FCHD2409012  Control Valve FCSHBF09031  Adapter 375 MNPT x 5625 MUNF 4   L   FCHD2409013  Dual Fuel Regulator FCSHBF09005  Elbow 375 MNPT  amp  625 MUNF FCHD2409014    oO ON OO FW N      4  4  4  4  4  2  4  4  4  4  4  4  4  4  4  4  4  4  4  4  4  4  4       Model  MVFT24NL       25    SERVICE INFORMATION  REPLACEMENT PARTS    Note  Use only original replacement parts  This will  protect your warranty coverage for parts replaced under  warranty     Parts Under Warranty   Contact
14. 1 through 5 under Operating Instruc     tions  page 13     2  With control knob pressed in  strike match  Hold  match to pilot until pilot lights        3  Keep control knob pressed in for 30 seconds after  lighting pilot  After 30 seconds  release control  knob     4  Now follow step 8  under Operating Instructions   page 13 to light burner     RESETTING  TEMPERATURE  SWITCH       NOTICE  Log setis equipped with a system  to turn off log set if not operating on cor   rect gas  If the temperature switch requires    resetting  press button  see Figure 19   Do  not reset until unit has been checked by a  qualified service installer        Temperature  Switch    Figure 19   Temperature Switch       14    INSPECTING BURNERS    Check pilot flame pattern and burner flame patterns of   ten     PILOT FLAME PATTERN    Figure 20 shows the LP Propane pilot flame pattern  Fig   ure 21 shows Natural Gas pilot flame pattern  V erify the  pilot flame pattern is correct for your gas type     If pilot flame pattern is incorrect  as shown in Figure 22     your log set is set up for use with a different gas type  To   correct this  you must   e tum heater off  see To Turn Off Gas To Log Set   page 14          calla qualified service person to make the selection for  use with the gas type supplied to log set location  See  pages 8 and 9     Selecting Gas Type   Pilot  2    Pilot  1       Figure 20   Correct Pilot Flame Pattern for LP Gas Se   lection  Only Pilot  1 Operating   Note  Pilot  1 is 
15. 6   or replace burner orifice    2  Replace damaged burner    e WwW      Replace gas regulator    Contact local natural gas or    propane LP company    OBSERVED PROBLEM    Slight smoke or odor during  initial operation    Log set produces a whistling  noise when burner is lit    White powder residue form   ing within burner box or on  adjacent walls or furniture    Log set produces a clicking   ticking noise just after burner  is lit or shut off    No yellow flame  mostly blue        Tall  yellow flames  soot may  be visible     Moisture condensation no   ticed on windows    TROUBLESHOOTING    continued    POSSIBLE CAUSE    l     Residues from manufactur   ing      Not enough air      Gas regulator defective      Turning control to    HT       position when burner  is cold      Air in gas line      Air passageways on heater    blocked      Dirty or partially clogged    burner orifice      When heated  vapors from    furniture polish  wax  car   pet cleaners  etc  turn into  white powder residue      Metal expanding while    heating or contracting  while cooling      Not enough combustion     ventilation air      Unit is not set for the cor     rect gas type      Not enough combustion     ventilation air    REMEDY    l     Problem will stop after a  few hours of operation      Check burner for dirt and    debris  If found  clean  burner  see Cleaning and  Maintenance  page 16       Replace gas regulator      Turn control knob to    LO       position and let warm up for  a minu
16. B tu Hr used   DETERMINING FRESH   AIR FLOW Example  63 300 Btu Hr  maximum the space can sup  FOR APPLIANCE LOCATION port     Vl  13 000 Btu Hr  actual amount of Btu Hr used   Determining if You Have a Confined      Thespace inthe above example isaconfined space because    or Unconfined Space the actual Btu Hr used is more than the maximum Btu Hr  Use this work sheet to determine if you have a confined the space can support  Y oumust provide additional fresh  or unconfined space  air  Y our options are as follows     Space  Includes the room in which you willinstall appli   A  Rework work sheet  add ing the space of an adjoining room   ance plus any adjoining rooms with doorless passageways Ifthe extra space provides an unconfined space  remove  or ventilation grills between the rooms  door to adjoining room or add ventilation grills between    1  Determine the volume of the space  length x width x rooms  See Ventilation Air fom Inside Building  page 5   height   B  Ventroom directly to the outdoors  See Ventilation Air  Length x Width x Height   cu  ft   volume of space  from Outdoo rs page 5   Example  Space size 22 ft   length  x 18 ft   width  x  8 ft   ceiling height    3168 cu  ft   volume of space     C  Install a lower Btu Hr appliance  if lower Btu Hr size  makes room unconfined     If the actual Btu Hrused isless than the maximum Btu Hr  the space can support  the space is an unconfined space   Y ou will need no additional fresh air ventilation     If additional ve
17. all joints of gas supply piping system  Apply  noncorrosive leak detection fluid to all joints  Bubbles  forming show a leak     5  Correct all leaks at once     6  Reconnect appliance and equipment shutoff valve to  gas supply  Check reconnected fittings for leaks     INSTALLATION    Continued    Test Pressures Equal To or Less Than 1 2  PSIG  3 5 kPa     1  Close equipment shutoff valve  see Figure 14      2  Pressurize supply piping system by either opening  propane LP supply tank valve for propane LP gas or  opening main gas valve located on or near gas meter of  natural gas or using compressed air     3  Check all joints from gas meter to equipment shutoff  valve for natural gas or propane LP supply to equipment  shutoff valve for propane LP  Apply noncorrosive leak  detection fluid to all joints  Bubbles forming show a  leak     4  Correct all leaks at once     Open       Equipment  Shutoff  Valve    Closed    Figure 14   Equipment Shutoff Valve    PRESSURE TESTING APPLIANCE  GAS CONNECTIONS    1  Open equipment shutoff valve  see Figure 14      2  For natural gas  open main gas valve located on or near  gas meter  For propane LP gas  open propane LP supply  tank valve    3  Make sure control knob of fireplace is in the OFF posi   tion    4  Check all joints from equipment shutoff valve to gas  control valve  Apply noncorrosive leak detection fluid  to all joints  Bubbles forming show a leak    5  Correct all leaks at once     6  Light fireplace  see Operating Log Set  
18. ance is intended for  supplemental heating  Use this heater  along with your primary heating system   Do not install this heater as your primary  heat source  If you have a central heating  system  you may run system   s circulating  blower while using heater  This will help  circulate the heat throughout the house  In  the event of a power outage  you can use  this heater as your primary heat source     AX WARNING  Aqualified service person must  install appliance  Follow all local codes        WARNING  Never install the appliance    in a recreational vehicle  e where curtains  furniture  clothing  or  other flammable objects are less than  36 inches  91 5 cm  from the front  top   or sides of the appliance  in a wood burning stove  in high traffic areas  in windy or drafty areas          WARNING  Never install in a bedroom  or bathroom  Any heating product with a  Btu Hr rating over 10 000 cannot be used  in a bedroom  Any heating product with a  Btu Hr rating over 6 000 cannot be used  in a bathroom        CAUTION  This appliance creates warm  air currents  These currents move heat to  wall surfaces next to appliance  Installing  appliance next to vinyl or cloth wall cover   ings or operating appliance where impurities   such as tobacco smoke  aromatic candles   cleaning fluids  oil or kerosene lamps  etc    in the air exist  may discolor walls        IMPORTANT  Vent free heaters add moisture to the air   Although this is beneficial  installing appliance in rooms    withou
19. as supply  If so  the control  knob may need to be pressed in for the 30 seconds  or more  This will allow air to bleed from the gas  system    e If control knob does not pop out when released   contact a qualified service person or gas supplier  for repairs       With control knob pressed in  press and release    ignitor button  This will light pilot  The pilot is at   tached to the front burner  If needed  keep pressing  ignitor button until pilot lights     Note  If pilot does not stay lit  refer to Troubleshoot   ing  pages 17 through 20  Also  contact a qualified  service person or gas supplier for repairs  Until  repairs are made  light pilot with match  To light  pilot with match  see Manual Lighting Procedure   page 14    Keep control knob pressed in for 30 seconds after  lighting pilot  After 30 seconds  release control  knob    Note  If pilot goes out  repeat steps 3 through 7   Turn control knob counterclockwise 47   to the  desired heating level  The burner should light  Set  control knob to any heating level between HI and  LO     To leave pilot lit and shut off burners only  turn con   trol knob clockwise 7 7 N to the PILOT position     Ignitor Button Control Knob       Figure 17   Control Knob          WARNING  Always operate manual  control heaters at the locked positions   Operation between these positions may  create a possible health hazard if used in  a poorly ventilated room  Read owner   s    manual for complete instructions        CAUTION  Do not try to
20. ater produces unwanted  odors    Heater shuts off in use  ODS  operates     Burner shuts off in use  burner  flame excessive    Gas odor even when control  knob is in OFF position    Gas odor during combustion    l     Heater burning vapors from  paint  hair spray  glues   cleaners  chemicals  new  carpet  etc   see IMPOR   TANT statement above       Low fuel supply  propane     LP gas only       Gas leak  See Warning    statement at top of  page      Not enough fresh air is    available      Low line pressure      ODS pilot is partially    clogged      Connected to incorrect gas    for gas selection      Gas leak  See Warning    statement at top of  page   Control valve or gas con   trol defective    Foreign matter between  control valve and burner  Gas leak  See Warning  statement at top of  page    REMEDY    l     Open window and ventilate  room  Stop using odor caus   ing products while heater is  running      Refill supply tank  propane     LP gas only       Locate and correct all leaks     see Checking Gas Connec   tions  page 11       Open window and or door    for ventilation      Contact local natural or    propane LP gas company      Clean ODS pilot  see    Cleaning and Maintenance   page 16       Call qualified service tech     nicion to correct      Locate and correct all leaks     see Checking Gas Connec   tions  page 11       Replace control valve or gas    control      Contact a qualified service    technician to remove for   eigh matter      Locate and correct
21. attached directly to the burner tube     Pilot  2    Pilot  1       Figure 21   Correct Pilot Flame Pattern for Natural  Gas Selection  Both pilot  1 and Pilot   2 operating   Note  Pilot  1 will have a much smaller flame than  Pilot  2        Thermocouple Pilot Burner    Figure 22   Incorrect Pilot Flame Pattern Due To Using  Wrong Gas Type  The incorrect pilot flames are not  touching the flame sensor  This will cause the flame  sensor to cool  When the flame sensor cools  the  heater will shut down     Note  The correct flame on the pilot will have a slight  curve  but flame should be blue and have no yellow or  orange color  If yellow or orange flame 1s present  see  Cleaning and Maintenance  page 16     BURNER FLAME PATTERN    Ah WARNING  If yellow tipping occurs  your  heater could produce increased levels of    carbon monoxide        NOTICE  Do not mistake orange flames for  yellow tipping  Dirt or other fine particles  enter the heater and burn  causing brief  patches of orange flame     Figure 23 shows correct burner flame pattern  Figures 24 and  25 show incorrect burner flame patterns  T he incorrect burner  flame patterns shows sporadic  irregular flame tipping  The  flame should not be dark or have an orange reddish tinge     Note  When using the appliance for the first time  the flame  will be orange for approximately one hour until the logs  cure     If burner flame pattern is incorrect  as shown in   Figure 24   e tum heater off  see To Turn Off Gas To Log Set
22. cting screw over and reinstall it to  regulator cap  see Figure 5   This will set the pressure  selecting screw to the natural gas position  Make sure  the pressure selecting screw is installed tightly to the  regulator cap     6  Replace the regulator cap on the appliance regulator     7  Remove setscrew from selector valve linkage  see  Figure 6     8  Slightly press selector plate and rotate linkage clock   wise y  until it stops    9  Reinstall setscrew    10  Mark on rating label    natural gas        Note  Slot in linkage will indicated the type of gas  selected  Blue color code on linkage decal will indicate  correct setting for natural gas     11  Place log set burner assembly inside fireplace or fire   box  Connect to gas supply and check for leaks  See  Connecting to Gas Supply  page 10      12  Replacelogs onto burner assembly  See Log Placement   page 12         Pressure    Appliance Selecting   Regulator Screw  Regulator  Cap    Figure 3   Gas Selection Valve Knob and  Regulator Cap       Figure 4   Removing Regulator Cap from    Pressure  Selecting Screw       Figure 5  Turning Pressure Selecting Screw Over and  Attaching to Regulator Cap     Natural Gas Position    Natural Gas Setting    Selector  Valve Plate Linkage    ia  SW        ad YT Tse  Q Screw  AY    P  Y               Air Shutter  Px  in Closed  MEN N   Natural Gas  lt A A   Position VU And HA    Figure 6   Selector Valve Set to Natural Gas Position       NG to LP Operation Selection    This appliance
23. etting      Equipment shutoff valve    not fully open      Thermocouple connection    loose as control valve      Pilot flame not touching    thermocouple  which al   lows thermocouple to cool   causing pilot flame to go  out  This problem could be  caused by one or both of  the following     A  Low gas supply  B  Dirty or partially  clogged ODS pilot    7  Thermocouple damaged      Control valve damaged      Burner orifice s  is clogged      Inlet gas pressure is too    low      Manifold pressure is too    low      Burner orifice s  clogged      Burner orifice s  is clogged    or damaged    2  Damaged burner    e WwW      Gas regulator defective    Inlet gas pressure is too    low    REMEDY    l    Press in control knob fully      After ODS pilot lights  keep    control knob pressed in 30  seconds      Press reset button on tem     perature switch      Fully open equipment shut     off valve      Hand tighten until snug     then tighten 1 4 turn more      A  Contact local natural or    propane LP gas company    B  Clean ODS pilot  see  Cleaning and Maintenance   page 16     7  Replace pilot assembly      Replace control valve      Clean burner orifice  see    Cleaning and Maintenance   page 16  or replace burner  orifice      Contact local natural or    propane LP gas company      Contact local natural or    propane LP gas company      Clean burner  see Cleaning    and Maintenance  page 16   or replace burner orifice      Clean burner  see Cleaning    and Maintenance  page 1
24. hutoff valve  closed      Control knob is not in pilot    position      Control knob not fully    pressed in while pressing  ignitor button      Air in gas lines when    installed      Depleted gas supply  pro     pane LP gas       ODS pilot is clogged      Gas regulator setting is not    correct    REMEDY    l    Replace pilot assembly    2  Replace pilot assembly    e U      Reconnect ignitor cable    Free ignitor cable if pinched    by any metal or tubing   Keep ignitor cable dry      Replace ignitor cable    Replace piezo ignitor      Have a qualified service per     son follow the instructions in  Converting Gas Type  pages  8 and 9 to change gas type       Turn on gas supply or open    equipment shutoff valve      Turn control knob to pilot    position      Turn to PILOT position     Fully press in control knob  while pressing ignitor but   ton      Continue holding down    control knob  Repeat igni   tion operation until air is  removed      Contact local propane LP    gas company      Clean ODS pilot  see    Cleaning and Maintenance   page 16       Replace gas regulator    17    18    OBSERVED PROBLEM    ODS pilot lights but flame  goes out when control knob is  released    Burner does not light after  ODS pilot is lit    Delayed ignition of burner    Burner backfiring during  combustion    TROUBLESHOOTING    continued    POSSIBLE CAUSE    l     Control knob not fully  pressed in      Control knob not pressed in    long enough      Temperature switch re     quires res
25. ly  This appliancehas an Oxygen Depletion Sensing   ODS  safety shutoff system  The ODS shuts down the   fireplace if not enough fresh air is available  See Air    for Combustion and Ventilation pages 4 through 6   Ifappliance keeps shutting off see Troubleshootin g   pages 17 through 20       Do not run appliance     e where flammable liquids or vapors are used or  stored    e under dusty conditions      Do not use this appliance to cook food or burn paper    or other objects   Never place any objects in the heater or on logs     Do not use appliance if any part has been exposed to  or under water  Immediately call a qualified service   technician to inspect the appliance and to replace any  part of the control system and any gas control which  has been under water       Turnappliance off and let cool before servicing  Only    a qualified service person should service and repair  appliance     Operating appliance above elevations of 4 500 feet  could cause pilot outage     To prevent performance problems  do not use propane   LP fuel tanks of less than 100 Ibs  capacity       Provide adequate clearances around air openings        A WARNING  Do not attempt to access or  change the setting of the fuel selection    means     Access or adjustment of the fuel selection  means must be performed by a qualified se   rvice person connecting this appliance to a  specified fuel supply at the time of installat   ion    Change of the selector setting to other than  fuel specified at the 
26. not try to light any appliance   e do not touch any electrical switch  do not use any  phone in your building   e immediately call your gassupplier from a neighbor s  phone  Follow the gas supplier   s instructions    e if you cannot reach your gas supplier  call the f ire  department    Thisappliance shall not be installed in a bedroom or    bathroom     Donot use this appliance as awood burning fireplace   Use only the logs provided with the appliance     Donotadd extralogsorornaments such as pinecones     vermiculite or rock wool  U sing these added items can    cause sooting and poor combustion  Do not add lava    rock around base  Rockand debris could fall into the  control area of heater     This appliance is designed to be smokeless  If logs ever  appearto smoke  turn offappliance and call a qualified  service person  Note  During initial operation  slight  smoking could occur due to log curing and fireplace  burning manufacturing residues     To prevent the creation of soot  follow the instructions  in Cleaning and Maintenance section     Keep the appliance area clear and free from comb   ustible materials  gasoline and other flammable  vapo rs and liquids     Before using furniture polish  wax  Carpet cleaner  or  similar products  turn heater off Ifheated  the vapors  from these products may create a white powder resid   ue within burner box or on adjacent walls or furniture     13   14     16     17       Thisappliance needs fresh air ventilation to run prop     er
27. ntilation to adjoining room is supplied  with grillsor openings  add the volume of these rooms  to the total volume of the space     2  Multiply the space volume by 20to determine the maxi  mum Btu Hr the space can support        AX WARNING  If the area in which the  heater may be operated does not meet the  required volume for indoor combustion  air combustion and ventilation air shallbe  provided by one of the methods described  inthe NationalFuelGasCode ANSIZ223 1   NFPA54  the International Fuel Gas Code   or applicable local codes            A  volume of space  x 20    M aximum Btu  Hr  the space can support      Example  3168 cu  ft   volume of space  x 20   63 360   maximum Btu Hr the space can supp ort     3  Add the Btu Hr of all fuel burning appliances in the  space     Vent free log set 2 2 22  Btu Hr  Gas water heater    2 2 2  Btu Hr  Gas furnace ss Btu Hr  Vented gasheater 2    Btu Hr  Gas fireplace logs ________   _   _   _       lt     lt  Btu Hr  Other gas appliances      Btu Hr  Total   Btu Hr     Donotinclude direct vent gas app liances  Direct vent  draws combustion airfrom the outdoors and vents to    the outdoors   Example   Vent free log set   39 000 Btu Hr  Gas water heater       lt  40 000 Btu Hr  Total   19 000 Btu Hr    INSTALLATION    AX WARNING  Before installing in a solid   fuel burning fireplace  the chimney flue    and firebox must be cleaned of soot  creo   sote  ashes  and loose paint by a qualified  chimney cleaner        NOTICE  This appli
28. oles will create soot  We recommend that you clean the  unit every three months during operation and have heater  inspected yearly by a qualified service person     We also recommend that you keep the burner tube and pilot  assembly clean and free of dust and dirt  To clean these  parts we recommend using compressed air no greater than  30 PSI  Your local computer store  hardware store  or home  center may carry compressed air in a can  You can use a  vacuum cleaner in the blow position  If using compressed  air in a can  please follow the directions on the can  If you  don t follow directions on the can  you could damage the  pilot assembly     1  Shut off the unit  including the pilot  Allow the unit to  cool for at least 30 minutes     2  Inspect burner  pilot  and primary air inlet holes on injector  holder for dust and dirt  see Figures 26 and 27      3  Blow air through the ports slots and holes in the burner     4  Check the injector holder located at the end of the burner  tube again  Remove any large particles of dust  dirt  lint  or  pet hair with a soft cloth or vacuum cleaner nozzle     5  Blow air into the primary air holes on the injector  holder     6  Incase any large clumps of dust have now been pushed  into the burner repeat steps 3 and 4     Clean the pilot assembly also  A yellow tip on the pilot  flame indicates dust and dirt in the pilot assembly  There  is a small pilot air inlet hole about two inches from where  the pilot flame comes out of the pilot a
29. or into adjoining room  see Figure 1   Follow  the National Fuel Gas Code ANSIZ223 1 NFPA 54  Sec   tion 5 3  Airfor Combustion and Ventilation for required  size of ventilation grills or ducts             Ventilation  Grills  Into Adjoining  Room   Option 1    Ventilation Grills  Into Adjoining Room   Option 2    L    LS    Or   Remove   Door into   Adjoining   Room    Option     3                   Figure 1   VentilationAir from Inside Building    Ventilation Air From Outdoors    Provide extra fresh air by using ventilation grillsor ducts    Y ou must provide two permanent openings  one within  12  of the ceiling and one within 12  of the floor  Connect  these items directly to the outdoors or spaces open to the  outdoors  These spaces include attics and crawl spaces   Follow the National Fuel Gas Code ANSIZ223 1 NFPA   54  Section 5 3  Airfor Combustion and Ventilation for  required size of ventilation grills or ducts     IMPORTANT  Donot provide openings for inlet or outlet  airinto attic ifattic has athermostat controlled power vent   H eated air entering the attic will activate the power vent        ES  Outlet un  Air              Outlet        a To Attic  Inlet J  Air    Ventilated  EI inlet Air EE camisa HE       Figure 2   VentilationAir from Outdoors       AIR FOR COMBUSTION 4  Compare the maximum Btu H rthe space can supp ort with    the actual amount of B tu Hr used     AND VENTIL ATION ___ Btu Hr  max  the space can support   continued ___ Btu Hr  actual amt  of 
30. page 13   Check  all other internal joints for leaks    7  Turn off fireplace  see To Turn Off Gas To Log Set  page  14               LOG PLACEMENT    Follow the illustrations below to correctly place logs on  appliance           S       A LLI  UY  ALEA LT IM    OR i  06    5   6    y OS  gt  y    gt     4 N ES  el                        An  gt  j  a LIM    ON EY 00    Figure 15   Benton Oak 18    Log Placement    ie   S  ALE    A _ GAN    PR     HE        A    E esa  l m     A ON    ee TRE                        EN ES   m    A Gh    Figure 16   Melbourne Oak 24    Log Placement          12    OPERATING LOG SET E      Make sure equipment shutoff valve is fully open           WARNING  If you do not follow these  instructions exactly  afire or explosion may  result causing property damage  personal 5  injury or loss of life        A  This appliance has a pilot which must be lighted by  hand  When lighting the pilot  follow these instruc   tions exactly     B  BEFORE LIGHTING smell all around the appli   ance area for gas  Be sure to smell next to the floor  because some gas is heavier than air and will settle  on the floor     WHAT TO DO IF YOU SMELL GAS   e Do not try to light any appliance  6   e Do not touch any electric switch  do not  use any phone in your building      Immediately call your gas supplier from a neigh   bor   s phone  Follow the gas supplier   s instruc   tions    e If you cannot reach your gas supplier  call the fire  department    C  Use only your hand to
31. quipment or accessories and repair and servicing of  equipment shall be performed only by a qualified agency   The term    qualified agency    means any individual  firm   corporation  or company that either in person or through a  representative is engaged in and is responsible for     A  Installation  testing or replacements of gas piping or    B  Connection  installation  testing  repair or servicing  of equipment that is experienced in such work  that  Is familiar with all precautions required  and that has  complied with all requirement of the authority having  jurisdiction     LOCAL CODES    Install and use appliance with care  Follow all local codes   In the absence of local codes  use the latest edition of The  National Fuel Gas Code ANSIZ223 1 NFPA 54        Available from     American National Standards Institute  Inc   1430 Broadway  New York  NY 10018    National Fire Protection Association  Inc   B atterymarch Park  Quincy  MA 02269    State of Massachusetts  The installation must  be made by alicensed plumber or gas fitterin the  Commonwealth of Massachusetts     Sellers of unvented propane or natural gas fired  supplemental room heaters shall provide to each    purchaser a copy of 527 CMR 30 upon sale of  the unit    Vent freegas products are prohibitedfor bedroom  and bathroom installation inthe Commonwealth    of Massachusetts     AIR FOR COMBUSTION  AND VENTILATION       WARNING  This heater shall not be  installed in a room or space unless the  required vol
32. r or  it   s controls can be dangerous     AX WARNING  Do not use a blower insert   heat exchanger insert or other accessory    not approved for use with appliance       R WARNING  Do not allow fans to blow  directlyintotheappliance  Avoid any drafts  that alter burner flame patterns  Ceiling   fans can create drafts that alter burner   flame patterns  Altered burner patterns  can cause sooting          Due to high temperatures  the appliance  should be located out of traffic and away  from furniture and draperies     Do not place clothing or other flammable  material onor near the appliance  Never  place any objects on the heater     Fireplace front and screen become very  hot when running appliance    Keep chil    dren and adults awayfrom hot surfaces to  avoidburns orclothing ignition  Logs will  remain hot fora time after shutdown    Allow surfaces to cool before touching     Keep the appliance area clearand free    from combustible materials  gasoline  and other flammable vapors and liquids        You must operate this heater with the  fireplace screen in place  Make sure    fireplace screen is in place before runn   ing applianance        1  This appliance is only for use with the type of gas  indicated on the rating plate  This appliance is not  convertible for use with other gases       Do not place propane LP supply tank s  inside any  structure  Locate propane LP supply tank s  outdoors   propane LP units only        If you smell gas    e shut off gas supply   e do 
33. rnal regulator will reduce incoming gas   pressure  You must reduce incoming gas pressure to between    11 and 14 inches of water  If you do not reduce incoming  gas pressure  heater regulator damage could occur     LOG SET PLACEMENT    Place the log set in the center of your fireplace or fire   box        INSTALLATION    Continued    SELECTING GAS TYPE    This appliance ships from the factory with the gas selection  knob set to the LP position for use with propane LP gas   This appliance is convertible for use with either propane   LP or natural gas     AX WARNING  Only a qualified installer or    service technician can perform gas selec   tion and connecting to gas supply        LP to NG Operation Selection    This appliance can be switched between propane LP and  natural gas  If installing to a natural gas system  the log  set must be switched to natural gas use  Follow the steps  below to select natural gas     1  Carefully remove the logs from the burner assembly     2  Make sure gas is turned off to the unit and disconnect  burner assembly from gas line  Remove burner assembly  from fireplace or firebox    3  Locate the regulator cap on the appliance regulator  see  Figure 3   Unscrew by hand and remove the cap from  the regulator  The pressure selecting screw 1s attached  to the regulator cap  The pressure selecting screw is in  the propane LP position     4  Unscrew andremove the pressure selecting screw from  the regulator cap  see Figure 4      5  Turn pressure sele
34. rts  contact our  Customer Service Hotline at  800  229 5647 or  visit our website at www sureheat com     SHM International Corp   1861 West Oak Parkway  Marietta  GA 30062       RACEZ00160A  Rev  2  05 2012    
35. shelf  All  measurements  are in inches     Side of Firebox    Figure 11   Minimum Mantel Clearances for  Installation    CONNECTING TO GAS SUPPLY    AX WARNING  This appliance requires a  3 8    NP T  National pipe Thread  male  fitting to connect to the regulator inlet   This fitting is not provided     AX WARNING  A qualified service person  mustconnectlog setto gas supply  Follow  all local codes        AX WARNING  Never connect natural gas  log set to private  non utility  gas wells   This gas is commonly known as wellhead  gas        IMPORTANT  For natural gas  check gas line pressure  before connecting heater to gas line  G as line pressure must  be no greater than 10 5    of water  If gas line pressure is  higher  heater regulator damage could occur     A CAUTION  Never connect propane LP  log set directly to the propane LP supply   This appliance requires an external regula      tor  not supplied   Install the external regu    lator between the appliance and propane   LP supply        For propane LP gas  the installer must supply an external  regulator  The external regulator will reduce incoming gas  pressure  Y oumustreduceincoming gas pressureto between  11    and 14    of water  If you do not reduce incoming gas  pressure  heater regulator damage could occur  Install the  external regulator with the vent pointing down as shown in  Figure 12  Pointing the vent down protects it from freezing  rain or sleet     T        External  Regulator    Propane LP  Supply Tank
36. ssembly  see Figure  27   With the unit off  lightly blow air through the air inlet  hole  You may blow through a drinking straw if compressed  air is not available     Injector Holder  May  Be Brass or Aluminum  Depending on Model          Burner  Tube Primary Air Inlet  Holes  Shape of  Holes May Vary    by Model     Figure 26   Injector Holder On Outlet Burner Tube    Pilot Air  Inlet Hole       Figure 27   Pilot Inlet Air Hole    LOG REMOVAL    If you remove logs for cleaning  be sure and follow the  instructions under Log Placement  page 12 to correctly  replace logs  Be sure and replace any broken logs before  operating appliance        16    TROUBLESHOOTING       WARNING  Turn off log set and let cool before servic   ing  Only a qualified service person should service and  repair appliance        CAUTION  Never use a wire  needle  or similar object  to clean ODS pilot  This can damage ODS pilot unit        Note  All troubleshooting items are listed in order of operation     OBSERVED PROBLEM    When ignitor button is pressed  in  there is no spark at ODS   pilot    When ignitor button is pressed  in  there is a spark at ODS Pilot  but no ignition    POSSIBLE CAUSE    l     Ignitor electrode positioned  wrong      Ignitor electrode broken    Ignitor electrode not con     nected to ignitor cable      Ignitor cable pinched or    wet      Broken ignitor cable    Bad piezo ignitor      Unit is not set for the cor     rect gas type      Gas supply turned off or    equipment s
37. sted and approved  by OMNI   Test Laboratories  under ANSI    Z21 11 2 2011 Unvented Gas Fired Room  Heaters     This appliance may beinstalled in an  aftermarket  permanently located  manu   factured  mobile home  where not prohib   ited by local codes     This appliance is only for use with propane  or natural gas     This appliance is equipped witha simple  means to switch between propane and  natural gas Field conversion by any other  means including the use ofa kitis not   permitted          Aftermarket  completion of sale  not for purpose of resale   from the manufacturer     TABLE OF CONTENTS  A 2  Role  AE Pee REN 4  E e O EA 4  Product Features    ereta 4  Qualified Installation Agency were 4  Air For Combustion and Ventilation wc    4  das e GUO 1 oi q e O OS 7  Operating LOG Set     enesesennneensnennsennnnnennnnennnnennen nennen 13  INSPECUNA DUO Seremi ata 15  Cleaning and M aintenanCe       cconccccnnnnccinnnninonncnnnnnnoss 16  Trouble NOG ME ae ee 17  SECA LON ii BEFEHL TENIRLINFFEURTE 21  Parts List and Illustrated Parts Breakdown                  22  Warranty Information     ococccononccinncninnncnonnnos Back Cover    IMPORTANT  This unit is preset at the factory  for propane LP gas  For natural gas  follow    the simplegas selection instructions on  pages 8 and 9        SAFETY INFORMATION    Ah WARNING  This product contains and   or generates chemicals known to the state   of California to cause cancer or birth defects  or other reproductive harm          
38. t enough ventilation air may cause mildew to form  from too much moisture  See Air for Combustion and    Ventilation  page 4     CHECK GAS TYPE    Use the correct gas type  natural or propane LP  for your  appliance  If your gas supply is not correct or if you do not  know your gas type  do not install appliance  The appli   ance leaves the factory set for propane LP gas  If natural  gas 1s desired  a qualified installer can perform the simple  conversion to natural gas by following the instructions on  pages 8 and 9     AX CAUTION  Two gas line installations at the  same time are prohibited  The access plate    to the simple switching means shall not be  opened while the heater is in operation        INSTALLATION ITEMS NEEDED    Before installing appliance  make sure you have the items  listed below     e external regulator for propane LP unit only  supplied by  installer    e piping  check local codes    e sealant  resistant to propane LP gas      equipment shutoff valve     e test gauge connection       ground joint union   e sediment trap  optional      tee joint     pipe wrench   e approved flexible gas line with gas connector  if allowed  by local codes   not provided      A CSA AGA design certified equipment shutoff valve   with 1 8  NPT tap is an acceptable alternative to test gauge   connection  Purchase the optional CSA AGA design certified   equipment shutoff valve from your dealer    For propane LP units  the installer must supply an external   regulator  The exte
39. te      Operate burners until air is    removed from line  Have  gas line checked by local  natural or propane LP gas  company      Observe minimum installa     tion clearances  see page 10       Clean burner  see Cleaning    and Maintenance  page 16   or replace burner orifice      Turn log set off when using    furniture polish  wax  clean   ers  or similar products      This is normal with most    log sets  If noise is exces   sive  contact a qualified  service person       Refer to Air For Combus     tion and Ventilation require   ments  page 4      Have a qualified service per     son follow the instructions in  Converting Gas Type  pages  8 and 9 to change gas type       Refer to Air For Combus     tion and Ventilation require   ments  page 4    19    20    continued    dh WARNING  If you smell gas  e Shut off gas supply     e Do not try to light any appliance     TROUBLESHOOTING    e Do not touch any electrical switch  do not use any    phone in your building   Immediately call your gas supplier from a neighbor s  phone  Follow the gas supplier s instructions    If you cannot reach your gas supplier  call the fire  department        IMPORTANT  Operating appliance where impurities in air exist may create  odors  Cleaning supplies  paint  paint remover  cigarette smoke  cements and  glues  new carpet or textiles  etc   create fumes  These fumes may mix with  combustion air and create odors  These odors will disappear over time     POSSIBLE CAUSE    OBSERVED PROBLEM    He
40. time of installation cou   Id damage this appliance and render it in   operable     The installer shall replace the access cover    before completing the installation and op   erating the appliance     UNPACKING    1  Remove the carton and log wrap     2  Remove all protective packaging applied to the  product for shipment    3  Check product for any shipping damage  If unit is  damaged  call SHM International at  800  229 5647  for replacement parts before returning to dealer    4  Make sure you were provided    1 Burner assembly   7 logs  MVFT24NL    6 logs  BVFM18NL    1 bag of decorative lava rock    PRODUCT FEATURES    SAFETY PILOT   Thisheater has a pilot with an Oxygen Depletion Sensing   ODS safety shutoff system  The ODS pilot is a required  feature for vent free room heaters  TheODS pilot shuts off  the heater if there is not enough fresh air     PIEZO IGNITION SYSTEM    This heater has a piezo ignitor  This system requires no  matches  batteries or other sources to light heater     THERMOSTATIC HEAT CONTROL   Model MV FT24N Lhas a thermostat sensing bulb and  control valve  The thermostat valve will automatically  modulate the heat output to maintain a consistent  room temperature  Thisresults in greater comfort   This can also result in lower gas bills    UNIVERSAL VENT FREE HEATER   Simple switching from propane LP to natural gas by a  qualified installing agency    QUALIFIED  INSTALLATION AGENCY    Installation and replacement of gas piping  gas utiliza   tion e
41. tional Corp     corrosion  rust or discoloring of any kind    useor installation contrary to specifiedinstructions and applicable building codes  including heating the  product to temperatures above its rated specifications which can Cause considerable warping    disassembly  including removal of the product from a built in installation   damage resulting from accident  alteration  misuse  abuse  hostile environments  or improper installation  repair or alteration   acts of God  such as fire  flood hurricanes  and tornadoes   gas cylinders  propane tanks or other fuel delivery systems  including connections to a household fuel supply  usage other than single family household use such as commercial or industrial use   minor warping or discoloration of parts  which is normal and not a defect under this warranty    DO NOT RETURN THIS PRODUCT TO THE PLACE OF PURCHASE    If the appliance does not operate properly  first thoroughly carry out the instructions provided with the unit to  ensure that the appliance is installed correctly and check the troubleshooting section in the use and care manual     We recommend you return the warranty registration card so that you can be contacted when any questions of  Safety arise that could affect you  The return of the warranty registration car is not a condition for warranty  coverage     Because of continuing product improvement  these specifications are subject to change without notice     If you have other questions or need replacement pa
42. u classify  your space and provide adequate ventilation     Unusually Tight Construction    Theair that leaks around doors and windows may provide  enoughfresh airforcombustionand ventilation  However  in  buildings of unusually tight construction  you must provide  additional fresh air     Unusuallytight constructionis definedas construction  where     a  walls and ceilings exposed to the outside  atmospherehave a continuous water vapor  retarder witha ratingof one perm 6x 10 kg  per pa sec m      orless with openings gasketed  or sealed and    b  weatherstripping hasbeen added on openable  windows and doors and    c  caulking orsealants are applied to areas such  as joints around window and door frames   betweensoleplatesand floors  betweenwall   ceiling joints  between wall panels  at penetra   tions for plumbing electrical and gas lines  and at other openings     If yourhomemeetsallofthethree criteria above   you mustprovideadditionalfreshair See Ventila    tionAir From Outdoors  page5     If your home does not meet all of the three criteria  above  proceed to Determining Fresh Air Flow  for Appliance Location  page 6     VENTILATION AIR    Ventilation Air From Inside Building    Thisfresh air would come from an adjoining unconfined  space  When ventilating to an adjoining unconfined space   you must provide two permanent openings  one within 12   of the ceiling and one within 12  of the floor on the wall  connecting the two spaces  see Figure 1   Y ou can also  remove do
43. ume of indoor combustion air  is provided by the method described in  the National Fuel Gas Code  ANSI Z223 1   NFPA 54  the International Fuel Gas Code        or applicable local codes     Read the following instructions to insure  proper fresh air for this and other fuel   burning appliances in your home        Today s home sarebuiltmore energy efficient thanever N ew  materials  increase d insulation  and new construction method s  help reduce heat loss in homes   Home owners weather strip  and caulk around windows and doorsto keep the cold air out  and the warm air in  During heating months  home owners  want their homes as airtight as possible     Whileitisgood to make your home energy efficient  your   home needs to breathe  Fresh air must enter your home  All  fuel burning appliances need fresh air for proper combus   tion and ventilation     AIR FOR COMBUSTION  AND VENTILATION    Continued    Exhaust fans  fireplaces  clothes dryers  and fuel burning ap   pliances draw air from the house to operate  You must provide  adequate fresh air for th ese appliances  This will ensureproper  venting of vented fuel burning appliances     PROVIDING ADEQUATE  VENTILATION    The following are excerpts fromN ational Fuel Gas Code  ANSIZ223 1 NFPA 54  Section 5 3  Airfor Combustion  and V entilation     All spaces in homes fall into one of the following  ventilation classifications     1  Unusually Tight Construction  2  Unconfined Space    Theinformation on pages 5and 6 will help yo
    
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