Emberglow OVM21NG Installation Guide
Contents
1. burner is lit Moisture condensationnoticedon windows 1 Burner orifice is clogged or damaged Damaged burner Gas regulator defective Not enough air Gas regulator defective Residues from manufacturing processes and logs curing Turning control knob to HI position when burner is cold Air in gas line Air passageways on heater blocked Dirty or partially clogged burner orifice Not enough combustion ventilation air REMEDY le Press in control knob fully 2 After ODS pilot lights keep control NI knob pressed in 30 seconds Wait one minute for safety interlock sys tem to reset Repeat ignition operation Fully open manual shutoff valve A Contact local natural gas company B Clean ODS pilot see Cleaning and Maintenance page 18 or replace ODS pilot assembly Hand tighten until snug then tighten 1 4 turn more Replace thermocouple Replace control valve Contact local natural gas company Clean burner see Cleaning and Mainte nance page 18 or replace burner orifice Reconnect leads see Wiring Diagram page 17 Replace battery in transmitter and receiver Contact local natural gas company Clean burner see Cleaning and Mainte nance page 18 or replace burner orifice Clean burner see Cleaning and Mainte nance page 18 or replace burner orifice Replace damaged burner Replace gas regulator Check burner for dirt a2. Open damper or window to vent smell This will only lasta few hours Note Home owners generally prefer to op erate their heater with the chimney damper closed This will put all the heat into the room However there may be times you will desire the full flames of the HI heat setting but will find the heat output excessive You can open the chimney damper if you have one fully or partially to release some of the heat PIN WARNING Damper handle will be hot if heater has been running 1 STOP Read the safety information col umn 1 2 Make sure equipment shutoff valve is fully open 3 Turn control knob clockwise N to the OFF position 4 Wait five 5 minutes to clear out any gas Then smell for gas including near the floor If you smell gas STOP Follow B in the safety information column 1 If you don t smell gas go to the next step 14 OPERATING HEATER Continued Slightly depress and turn control knob counterclockwise to the PILOT position Keep control knob pressed in for five 5 seconds see Figure 15 Note You may be running this heater for the first time after hooking up to gas sup ply If so the control knob may need to be pressed in for 30 seconds or more This will allow air to bleed from the gas system With control knob pressed in press and release ignitor button This will light pi lot The pilot is attached to the burner If needed keep pressing ignit
3. Remote control purchased seperatly Install four 4 AA batteries into the remote receiver box as shown on the left Install three 3 AAA batteries into the remote control as shown on the left Transmission light ON OFF Key Side Slider COMMUNICATION BETWEEN THE REMOTE CONTROL TRANSMITTER AND THE RECEIVER To program the transmitter to the receiver move the three positions slider of the receiver inthe REMOTE position and depress the ON OFF key of the transmitter The System has an automatic learning mode that allows the receiver to mate with a new trans mitter in the event the trans mitter must be replaced Assoonas the receiver module receives the firstcorrectcommand from any remote control it captures the new address and then beeps 3 times to confirm the syncron ization and command execution 10 Log Placement Savannah Oak 18 11 Log Placement Savannah Oak 24 130 12 Log Placement CVO 18 24 30 MV 18 24 VFM And OVM21 OPERATING HEATER MANUALLY CONTROLLED MODELS FOR YOUR SAFETY READ BEFORE LIGHTING 4 WARNING If you do not fol low these instructions exactly a fire or explosion may result causing property damage per sonal injury or loss of life A This appliance has a pilot which must be lighted by hand When lighting the pilot follow these instructions exactly B BEFORE LIGHTING smell all around the appliance area for gas Be sure to s
4. W C 11 0 W C Min Firebox Size 18 H X 22 W X 12 D 18 H X 28 W X 15 D 18 HX 34 W X15 D Model S B IVFMV18NG IVFMV18LP IVFMV21 24NGIIVFMV21 24LP IVFMV27 30NG IVFMV27 30LP Manifold Pressure 8 0 W C Inlet Pressure Max 7 0 W C 11 0 W C 11 0 W C 18 H X 22 W X 12 D 18 H X 34 W X 15 D For purpose of input adjustment Input Max Input Min 25 WARRANTY INFORMATION KEEP THIS WARRANTY Model Serial No Date Purchased Always specify model and serial numbers when communicating with the factory LIMITED WARRANTY SHM International Corp warrants the components of this appliance to be free from defects in material and workmanship for one 1 year from the date of purchase SHM International Corp at its option will repair or replace this product or any component of the product found to be defective during the warranty period Re placement will be made with a new manufactured product or component If the product is no longer available replacement may be made with a similar product of equal value This warranty does not include transportation or shipping costs of any kind This your exclusive warranty This warranty is valid for the original retail purchaser from the date of initial retail purchase and is not transfer able Keep the original sales receipt Proof of purchase is required to obtain war
5. WIP 120 90432 WIP 120 90432 WIP 120 90432_ Piezo Igniter with nut 1 RMH 120 90945 RMH 20 90945 RMH 120 90945 Orifice NG IN 1 RMH 120 SP033 RMH 120 SP018 RMH 120 SP018 OrficeLP 1 RMH 420 SPOS1 RMH 120 SPo49 RMH 120 SP049 Orifice Tube Main Burner 1 RMH 120 09004 RMH 120 09004 RMH 120 099004 Elbow 375 MNPT X 375 Flare 1 RMH 120 00062 RMH 120 00062 RMH 120 00062 Adapter 375 FNPT X 5625 Flare 1 FCHD1809021 FCHD1809021 FCHD1809021 Tube Main Gas Supply 1 WIP 120 90414 WIP 120 90414 WIP 120 90414 ODS Pil NG Tt RMH 120 008419 RMH 120 008419 RMH 120 008419 SERVICE INFORMATION REPLACEMENT PARTS Note Use only original replacement parts This will protect your warranty coverage for parts replaced under warranty Parts Under Warranty Contact authorized dealers of this product If they can t sup ply original replacement part s call SHM International s Technical Service Department at 800 229 5647 When calling SHM International have ready e your name e your address e model and serial numbers of your heater e how heater was malfunctioning e type of gas used propane LP or natural gas e purchase date Usually we will ask you to return the part to the factory Parts Not Under Warranty Contact authorized dealers of this product If they can t supply original replacement part s call SHM International at 800 229 5647 for refe
6. Shutting Off Burners Only pilot stays lit You may shut off the burners and Keep the pilot lit by doing one of the following 1 Turn control knob clockwise A to the PILOT position 2 Use remote control manual OFF button 3 Set selector switch in the OFF position 17 1 OPTIONAL HAND HELD REMOTE OPERATION Note All remote control accessories must be purchased separately Follow instructions included with the remote control NOTICE You must light the pilot before using the hand held re mote control unit See Lighting Instructions on page 15 After lighting let pilot flame burn for about one minute Turn control knob to ON posi tion Adjust flame adjustment knob anywhere between HI and LO Slide the selector switch to the REMOTE position see Figure 20 Note The burner may light if hand held remote was on when selector switch was last turned off You can now turn the burner on and off with the hand held remote control unit IMPORTANT Do not leave the selector switch in the REMOTE or ON position when the pilot is not lit This will drain the battery HI LO Setting Pilot control knob Make sure switch is turned to OFF when lighting and REMOTE to use the remote Figure 20 Setting the Selector Switch Control Knob and Flame Adjustment BACKUP FUNCTION If the batteries of the Receiver are low the appliance can be switched on manually by moving the 3 posi tion
7. You can open the chimney damper if you have one fully or partially to release some of the heat A WARNING Damper handle will be hot if heater has been running I STOP Read the safety information col umn 1 N Make sure equipment shutoff valve is fully open toe Set selector switch in the OFF position A WARNING Burners will come on automatically within one minute when the selector switch is in the ON position after the pilot is lit 10 11 OPERATING HEATER 2 Continued Press in and turn control knob clockwise N to the OFF position see Figure Wait five 5 minutes to clear out any gas Then smell for gas including near the floor If you smell gas STOP Follow B in the safety information column 1 page 13 If you don t smell gas go to the next step Press in and turn control knob counter clockwise to the PILOT position Press in control knob for five 5 seconds see Figure 17 Note You may be running this heater for the first time after hooking up to gas sup ply If so the control knob may need to be pressed in for 30 seconds or more This will allow air to bleed from the gas system With control knob pressed in press and release ignitor button This will light pilot The pilot is attached to the front burner If needed keep pressing ignitor button until pilot lights Note If pilot does not stay lit contact a qualified service person or gas supplier f
8. along with your primary heating system Do not install this heater as your primary heat source If you have a central heating system you may run system s circulating blower while using heater This will help circulate the heat throughout the house In the event of a power outage you can use this heater as your primary heat source AX WARNING Aqualified service person must install appliance Follow all local codes WARNING Never install the appliance e in a recreational vehicle e where curtains furniture clothing or other flammable objects are less than 36 inches 91 5 cm from the front top or sides of the appliance in a wood burning stove in high traffic areas in windy or drafty areas WARNING Never install in a bedroom or bathroom Any heating product with a Btu Hr rating over 10 000 cannot be used in a bedroom Any heating product with a Btu Hr rating over 6 000 cannot be used in a bathroom CAUTION This appliance creates warm air currents These currents move heat to wall surfaces next to appliance Installing appliance next to vinyl or cloth wall cover ingsor operating appliance where impurities such as tobacco smoke aromatic candles cleaning fluids oil or kerosene lamps etc in the air exist may discolor walls IMPORTANT Vent free heaters add moisture to the air Although this is beneficial installing appliance in rooms without enough ventilation air may cause mildew to form from too
9. any questions of safety arise that could affect you The return of the warranty registration card is not a condition for warranty coverage Because of continuing product improvement these specifications are subject to change without notice If you have other questions or need replacement parts contact our Customer Service Hotline at 800 229 5647 or visit our website at www sureheat com SHM International Corp 3140 Moon Station Road Kennesaw GA 30144 RTP2011A RMH 130 OML Rev 1 4 06 2014
10. connection and the gas connection tube provided WARNING A qualified service person must connect log set to gas supply Follow all local codes WARNING Never connect natural gas log set to private non utility gas wells This gas is commonly known as wellhead gas IMPORTANT For natural gas check gas line pressure before connecting heater to gas line Gas line pressure must be no greater than 10 5 of water If gas line pressure is higher heater regulator damage could occur CAUTION Never connect propane LP log set directly to the propane LP supply This appliance requires an external regula tor not supplied Install the external regu lator between the appliance and propane LP supply For propane LP gas the installer must supply an external regulator The external regulator will reduce incoming gas pressure You must reduce incoming gas pressure to between 11 and 14 of water If you do not reduce incoming gas pressure heater regulator damage could occur Install the external regulator with the vent pointing down as shown in Figure 4 Pointing the vent down protects it from freezing rain or sleet E External Regulato Propane LP Supply Tank Pointing Down ES oooh ve Yu 4 4 Figure 4 External Regulator with Vent Pointing Down 8 CAUTION Use only new black iron or steel pipe Internally tinned copper tubing may be used in certain areas Check your l
11. flammable vapors and liquids 10 This appliance is only for use with the type of gas indicated on the rating plate This appliance is not convertible for use with other gases Do not place propane LP supply tank s inside any structure Locate propane LP supply tank s outdoors propane LP units only If you smell gas e shut off gas supply do not try to light any appliance do not touch any electrical switch do not use any phone in your building immediately call your gas supplier from a neighbor s phone Follow the gas supplier s instructions if you cannot reach your gas supplier call the fire department This appliance shall not be installed in a bedroom or bathroom Do not use this appliance as a wood burning fireplace Use only the logs provided with the appliance Do not add extra logs or ornaments such as pine cones vermiculite or rock wool Using these added items can cause sooting and poor combustion Do not add lava rock around base Rock and debris could fall into the control area of heater This appliance is designed to be smokeless If logs ever appear to smoke turn off appliance and call a qualified service person Note During initial operation slight smoking could occur due to log curing and fireplace burning manufacturing residues To prevent the creation of soot follow the instructions in Cleaning and Maintenance section Keep the appliance area clear and free from combustible materials gas
12. much moisture See Air for Combustion and Ventilation page 4 CHECK GAS TYPE Use the correct gas type natural or propane LP for your appliance If your gas supply is not correct or if you do not know your gas type do not install appliance INSTALLATION ITEMS NEEDED Before installing appliance make sure you have the items listed below e external regulator for propane LP unit only supplied by installer piping check local codes sealant resistant to propane LP gas equipment shutoff valve test gauge connection ground joint union sediment trap optional tee joint pipe wrench approved flexible gas line not provided or provided gas connector if allowed by local codes A CSA AGA design certified equipment shutoff valve with 1 8 NPT tap is an acceptable alternative to test gauge connection Purchase the optional CSA AGA design certified equipment shutoff valve from your dealer For propane LP units the installer must supply an external regulator The external regulator will reduce incoming gas pressure You mustreduce incoming gas pressure to between 11 and 14 inches of water If you do not reduce incoming gas pressure heater regulator damage could occur LOG SET PLACEMENT Place the log set in the center of your fireplace or fire box CLEARANCES Vent Free Operation Only WARNING Maintain the minimum clearances If you can provide greater clearances from floor ceil ing a
13. of page Battery is not installed Battery power is low Open window and ventilate room Stop using odor causing products while heater is running Locate and correct all leaks see Check ing Gas Connections page 9 Open window and or door for ventila tion Contact local natural gas company Clean ODS pilot see Cleaning and Maintenance page 18 Locate and correct all leaks see Check ing Gas Connections page 9 Replace control valve Take apart gas tubing and remove for eign matter Locate and correct all leaks see Check ing Gas Connections page 9 Replace batteries in receiver and hand held remote control PARTS LIST amp ILLUSTRATED PARTS BREAKDOWN Model VFM18 24 30 19 Gi Main gas tube may be carefully bent into needed shape ITEM DESCRIPTION MISO 1 Dual Burner RMH 120 01120 RMH 120 01430 RMH 120 01430 2 Air Shutter NG RMH 120 00260 RMH 120 00260 RMH 120 00260 2 Air Shutter LP RMH 120 00252 RMH 120 002522 RMH 120 00252 3 __ FRAME GRATE BURNER ASSM WIP 120 90530 WIP 120 90534 4 Gas Valve Manual FCHD1809017 FCHD1809017 FCHD1809017 5 Nut Gas Valve RHWDZ00005A RHWODZ00005A_ RHWDZ00005A 6 BumerSuppot Clip FCHD1809008 FCHD1809008 FCHD1809008 RMH 120 90945 8 JOrficeNG RMH 120 SPO33 RMH 120 SP018 8 Orifice LP RMH 120 SP051 RMH 120 SP049 9 JOrifice Tube Main Burner 5 RMH 1
14. within reach for cleaning Install in piping system between fuel supply and appliance Locate sediment trap where trapped matter is not likely to freeze A sediment trap traps moisture and contaminants This keeps them from going into appliance gas controls If sediment trap is not installed or is installed wrong appliance may not run properly CHECKING GAS CONNECTIONS WARNING Test all gas piping and con nections internal and external to unit for leaks after installing or servicing Correct all leaks at once WARNING Never use an open flame to check for a leak Apply a mixture of liq uid soap and waiter to all joints Bubbles forming show a leak Correct all leaks at once Pressure Testing Gas Supply Piping System Test Pressures In Excess Of 1 2 PSI 3 5 kPa 1 Disconnect appliance with its main gas valve control valve and equipment shutoff valve from gas supply piping system Pressures in excess of 1 2 psi will damage appliance gas regulator 2 Cap off open end of gas pipe where equipment shutoff valve was connected 3 Pressurize supply piping system by either opening propane LP supply tank valve for propane LP gas or opening main gas valve located on or near gas meter of natural gas or using compressed air 4 Check all joints of gas supply piping system Apply noncorrosive leak detection fluid to all joints Bubbles forming show a leak 5 Correct all leaks at once 6 Reconnect appliance
15. 20 TCLOT18 10 Knob Control Valve FCHD1809018 FCHD1809018 FCHD1809018 11 Gas Regulator NG RMH 120 00214 RMH 120 00214 RMH 120 00214 11 Gas Regulator LP RMH 120 00213 RMH 120 00213 RMH 120 00213 12 Plug Press Tap 1 8 Pipe 13 _ Elbow 25 FNPT X 5625 Flare RMH 120 00032 RMH 120 00032 RMH 120 00032 14 _ Elbow 125 FNPT X 125 Comp FCHD1809015 FCHD 1809015 FCHD1809015 15 Tube Control Valve to ODS FCHD1809016 FCHD1809016 FCHD1809016 16 ODS Pilot NG RMH 120 08221 RMH 120 08221 RMH 120 08221 16 ODS Pilot LP RMH 120 08418 RMH 120 08418 RMH 120 08418 18 _ Elbow 375 FNPT X 625 MUNEF FCHD2409014 FCHD2409014 FCHD2409014 Adapter 375 FNPT X 5625 Flare FCHD1809021 FCHD1809021 FCHD1809021 20 Tube Main Gas Supply WP 120 90214 WP 120 00414 WAP 120 90414 23 ITEM o c c0 co NI milan Pe ealn Nn a PARTS LIST amp ILLUSTRATED PARTS BREAKDOWN Model BIVFMV 18 24 30 AA Mies f2 amp P 13 i Gas supply tube may be carefully bent into needed shape 12 DESCRIPTION QUANTITY BIVFMV18 BIVFMV24 BIVFMV30 Dual Burner _ _ _ 1 RMH 120 01120 RMH 120 01430 RMH 120 01430 Air Shutter LP J 1 f RMH 120 00252 RMH 120 00252 RMH 120 00252 FRAME GRATE BURNERASSM 1 WIP 120 90530 WIP 120 90534 WIP 120 90534_ Gas Valve mV LP_ Tt RMH 120 00544 RMH 120 00544 RMH 120 00544 Tube Control Valve to ODS 1
16. However in buildings of unusually tight construction you must provide additional fresh air Unusually tight construction is defined as con struction where a walls and ceilings exposed to the outside atmosphere have a continuous water vapor retarder with a rating of one perm 6 x 10 kg per pa sec m or less with openings gasketed or sealed and b weather stripping has been added on openable windows and doors and c caulking or sealants are applied to areas such as joints around window and door frames between sole plates and floors between wall ceiling joints between wall panels at penetra tions for plumbing electrical and gas lines and at other openings If your home meets all of the three criteria above you must provide additional fresh air See Ventila tion Air From Outdoors page 5 If your home does not meet all of the three criteria above proceed to Determining Fresh Air Flow for Appliance Location page 6 VENTILATION AIR Ventilation Air From Inside Building This fresh air would come from an adjoining unconfined space When ventilating to an adjoining unconfined space you must provide two permanent openings one within 12 of the ceiling and one within 12 of the floor on the wall connecting the two spaces see Figure 1 You can also remove door into adjoining room see Figure 1 Follow the National Fuel Gas Code ANSI Z223 1 NFPA 54 Sec tion 5 3 Air for Combustion and Ventilationfor required size
17. VENT FREE GAS LOG SET Owner s Operation and Installation Manual S B VFM18NG S B VFM18LP S B VFM24NG S B VFM24LP We recommend that our products be installed and serviced by professionals who are certified in the U S by NFI National Fireplace Institute CERTIFIED www nficertified org WARNING If the information in this manual is not followed exactly a fire or explosion may result causing property damage personal injury or loss of life Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance WHAT TO DO IF YOU SMELL GAS e Do not try to light any appliance e Do nottouch any electrical switch do not use any phone in your building e Immediately call your gas supplier from a neighbor s phone Follow the gas supplier s instructions e If you cannot reach your gas supplier call the fire department Installation and service must be performed by a qualified installer service agency or the gas supplier This is an unvented gas fired heater It uses air oxygen from the room in which it is installed Provisions for adequate combus tion and ventilation air must be provided Refer to page 4 Air for Combustion and Ventilation S B IVFMV18NG S B IVFMV18LP S B IVFMV24NG S B IVFMV24LP ANSI Z21 11 2 2011 Unvented Heaters ANSI Z21 60 2012 Vented Decorative Appliances INSTALLER Leave this manual with the applianc
18. and equipment shutoff valve to gas supply Check reconnected fittings for leaks INSTALLATION CONTINUED Test Pressures Equal To or Less Than 1 2 PSIG 3 5 kPa he 2 Close equipment shutoff valve see Figure 6 Pressurize supply piping system by either opening propane LP supply tank valve for propane LP gas or opening main gas valve located on or near gas meter of natural gas or using compressed air Check all joints from gas meter to equipment shutoff valve for natural gas or propane LP supply to equipment shutoff valve for propane LP Apply noncorrosive leak detection fluid to all joints Bubbles forming show a leak Correct all leaks at once Open Equipment Shutoff Closed Figure 6 Equipment Shutoff Valve PRESSURE TESTING APPLIANCE GAS CONNECTIONS l 2 Open eguipment shutoff valve see Figure 14 For natural gas open main gas valve located on or near gas meter For propane LP gas open propane LP supply tank valve Make sure control knob of fireplace is in the OFF posi tion Check all joints from eguipment shutoff valve to gas control valve Apply noncorrosive leak detection fluid to all joints Bubbles forming show a leak Correct all leaks at once Light fireplace see Operating Log Set page 13 Check all other internal joints for leaks Turn off fireplace see To Turn Off Gas To Log Set page 14 OPTIONAL REMOTE CONTROL SET INSTALLATION AND SET UP
19. anty Information oooo Back Cover SAFETY INFORMATION You must operate this heater with the fire place screen in place Make sure the fireplace screen is in place before funning this app liance Unless other provisions are made for comb ustion air the screens shall have an opening or openings for introduction of combustion air into the fireplace If this appliance is installed in a fireplace that has glass doors the doors must be left open when the appliance is in use WARNING Improper installation adjust ment alteration service or maintenance can cause injury or property damage Refer to this manual for correct installation and operational procedures For assistance or additional information consult a qualified installer service agency or the gas sup plier AAWARNING This product contains and or generates chemicals known to the state of California to cause cancer or birth defects or other reproductive harm DANGER Carbon monoxide poisoning may lead to death Carbon Monoxide Poisoning Early signs of carbon monoxide poisoning resemble the flu with headaches diz ziness and or nausea If you have these signs heater may not be working properly Get fresh air at once Have heater serviced Some people pregnant women persons with heart or lung disease anemia those under the influ ence of alcohol those at high altitudes are more affected by carbon monoxide than others Propane LP Gas Pr
20. around air openings LOCAL CODES Install and use appliance with care Follow all local codes In the absence of local codes use the latest edition of The National Fuel Gas Code ANSI Z223 1 NFPA 54 Available from State of Massachusetts American National Standards Institute Inc 1430 Broadway New York NY 10018 National Fire Protection Association Inc Batterymarch Park Quincy MA 02269 The installation must be made by a licensed plumber or gas fitter in the Commonwealth of Massachusetts Sellers of unvented propane or natural gas fired supplemental room heaters shall provide to each purchaser a copy of 527 CMR 30 upon sale of the unit Vent free gas products are prohibited for bedroom and bathroom installation inthe Commonwealth of Massachusetts UNPACKING 1 Remove the carton and log wrap 2 Remove all protective packaging applied to heater for shipment Make sure your logset includes one hardware packet 4 Check heater for any shipping damage If heater is damaged call SHM International at 800 229 5647 for replacement parts before returning to dealer PRODUCT FEATURES SAFETY PILOT This heater has a pilot with an Oxygen Depletion Sensing ODS safety shutoff system The ODS pilot is a required feature for vent free room heaters The ODS pilot shuts off the heater if there is not enough fresh air PIEZO IGNITION SYSTEM This heater has a piezo ignitor This system requires no match
21. ave a slight curve but flame should be blue and have no yellow or orange color Figure 25 Incorrect Burner Flame Pattern Showing Solid Yellow Orange Flame Thermocouple CLEANING AND MAINTENANCE WARNING Turn off fireplace and let cool before cleaning Pilot Burner Figure 22 Correct Pilot Flame Pattern Your pilot may vary from pilots shown A CAUTION Keep burner and control compartment clean See installation and operating instructions accompanying heater Inspect these areas of fireplace before each use Have fireplace inspected yearly by a qualified service person Fire place may need more frequent cleaning due to excessive lint from carpeting bedding material pet hair etc Figure 23 Incorrect Pilot Flame Pattern Your pilot may vary from pilots shown AX WARNING Failure to keep the primary air opening of the burner clean may result MAIN BURNER in sooting and property damage Periodically inspect all burner flame holes with the fireplace running Some burner flame holes may become blocked by debris or rust with no flame present If so turn off fireplace and let cool Remove blockage Blocked burner flame holes may create soot BURNER FLAME PATTERN Figure 24shows correct burner flame pattern Figure 25 shows incorrect burner flame pattern The correct burner flame pattern shows yellow tipping at top of blue flame If burner flame pattern is incorrect as shown in Figure turn fireplace off se
22. e CONSUMER Retain this manual for future reference This appliance has beentestedand approved under ANSI Z21 11 2 2011 Unvented Gas Fired Room Heaters WARNING This appliance is for installation only in a solid fuel burning masonry or UL127 factory built fireplace or listed ventless fire box enclosure It has been design certified for these installations EXCEPTION DO NOT in stall this appliance in a factory built fireplace that includes instruction stating it has not been tested or should not be used with un vented gas logs This appliance may be installed in an aftermarket permanently located manu factured mobile home where not prohib ited by local codes This appliance is only for use with the type of gas indicated on the rating plate This app liance is not convertible for use with other gases Aftermarket Completion of sale not for purpose of resale from the manufacturer TABLE OF CONTENTS Safety Information Ra aa Ba bana 2 Postal Ole kn aa a 3 UONI cha ane Mn ta 4 Product Pearson anoman memesan 4 Qualified Installation Agency aaa q Air For Combustion and Ventilation Kis AA OM aa ea ab aa 1 Operating Eon Oi aa bab 13 Inspecting Burners cooooooooooooo 18 Cleaning and Mamtenante oooo o ooo oomooou 18 Troubleshooting sorarsa an AA 19 SPEC can anna 22 Parts List and Illustrated Parts Breakdown 24 Warr
23. e Turning OFF The Appliance page 16 Figure 26 Injector Holder On Outlet Burner Tube see Troubleshooting page Burner Air Opening 19 BURNER INJECTOR HOLDER AND PILOT AIR INLET HOLE The primary air inlet holes allow the proper amount of air to mix with the gas This provides a clean burning flame Keep these holes clear of dust dirt lint and pet hair Clean these air inlet holes prior to each heating season Blocked air holes will create soot We recommend that you clean the unit every three months during operation and have heater inspected yearly by a qualified service person see Fig 26 We also recommend that you Keep the burner tube and pilot assembly clean and free of dust and dirt To clean these parts we recommend using compressed air no greater than 30 PSI Your local computer store hardware store or home center may carry compressed air in a can You can use a vacuum cleaner in the blow position If using compressed air in a can please follow the directions on the can If you don t follow directions on the can you could damage the pilot assembly Shut off the unit including the pilot Allow the unit to cool for at least thirty minutes bo Inspect burner burner primary air holes on injector holder and pilot primary air inlets for dust and dirt see Fig 27 3 Blow air through the ports and holes in the burner 4 Check the injector holder located at the end of the burner tube again Remo
24. eight cu ft volume of space Example Space size 22 ft length x 18 ft width x 8 ft ceiling height 3168 cu ft volume of space If additional ventilation to adjoining room is supplied with grills or openings add the volume of these rooms to the total volume of the space 2 Multiply the space volume by 20 to determine the maxi mum Btu Hr the space can support volume of space x 20 Maximum Btu Hr the space can support Example 3168 cu ft volume of space x 20 63 360 maximum Btu Hr the space can support AIR FOR COMBUSTION AND VENTILATION CONTINUED 3 Add the Btu Hr of all fuel burning appliances in the space Vent free log set Btu Hr Gas water heater Btu Hr Gas furnace Btu Hr Vented gas heater Btu Hr Gas fireplace logs Btu Hr Other gas appliances Btu Hr Total Btu Hr Do not include direct vent gas appliances Direct vent draws combustion air from the outdoors and vents to the outdoors Example 39 000 Btu Hr 40 000 Btu Hr 19 000 Btu Hr Vent free log set Gas water heater Total 4 Compare the maximum Btu Hr the space can support with the actual amount of Btu Hr used Btu Hr max the space can support Btu Hr actual amt of Btu Hr used Example 63 300 Btu Hr maximum the space can sup port 73 000 Btu Hr actual amount of Btu Hr used The space in the above example is a confined space because the actual Btu Hr used is more than the maximum Btu Hr the space ca
25. ents affecting flame pattern 3 Air holes at burner inlet blocked 4 Burner flame holes blocked 1 When heated vapors from furniture pol ish wax carpet cleaners etc turn into P REMEDY Properly locate logs see Installing Logs page 11 12 Eliminate source of drafts around heater Clean out air holes at burner inlet Peri odically repeat as needed Remove blockage or replace burner Turn heater off when using furniture polish wax carpet cleaners or similar white powder residue products Heater produces a clicking ticking noise just after burner is lit or shut off 1 Metal expanding while heating or con tracting while cooling l This is common with most heaters If noise is excessive contact qualified ser vice person Heater produces unwanted odors Heater shuts off in use ODS operates Gas odor even when control knob is in OFF position Gas odor during combustion Remote does not function Remote Ready Models Only 22 1 Heater burning vapors from paint hair spray glues cleaners chemicals new carpet etc see IMPORTANT statement above 2 Gas leak See Warning statement at top of page 1 Not enough fresh air is available N Low line pressure ODS pilot is partially clogged G9 1 Gas leak See Warning statement at top of page 2 Control valve defective 1 Foreign matter between control valve and burner 2 Gas leak See Warning statement at top
26. eration Ifreasons number 1 or 2 above apply to you you must per manently open chimney flue damper You must install the damper clamp This will insure vented operation see Fig ure 10 The damper clamp will keep damper open See chart below for minimum permanent flue opening you must provide Attach damper clamp so the mini mum permanentflue opening will be maintained at all times Area of Various Standard Round Flues Diameter ins Area sq ins 20 sq inches 29 sq inches 39 sq inches 51 sg inches Chimney Minimum Permanent Height ft Flue Opening sq ins 6 to 15 39 sq inches 15 to 30 29 sq inches ae Damper Clamp Damper Follow instructions Installing Damper Clamp on page 8 for location of damper in the fireplace The National Fuel Gas Code ANSI Z223 1 NFPA 54 defines a confined space as a space space whose volume is less than 50 fts per 1000btu hr 4 8 ms per kw of the aggregate input of all appliances installed in that space Rooms communicating directly with the space in which the appliances are installed through openings not furnished with doors are considered a part of the unconfined space INSTALLATION WARNING Before installing in a solid fuel burning fireplace the chimney flue and firebox must be cleaned of soot creo sote ashes and loose paint by a qualified chimney cleaner NOTICE This appliance is intended for supplemental heating Use this heater
27. es batteries or other sources to light heater THERMOSTATIC HEAT CONTROL Thermostat controlled models have a thermostat sensing bulb and a control valve The thermostat will automatically modulate the heat output to maintain a consistent room temperature This results in greater heater comfort This can also result in lower gas bills QUALIFIED INSTALLATION AGENCY Installation and replacement of gas piping gas utiliza tion equipment or accessories and repair and servicing of equipment shall be performed only by a qualified agency The term qualified agency means any individual firm corporation or company that either in person or througha representative is engaged in and is responsible for A Installation testing or replacements of gas piping or B Connection installation testing repair or servicing of equipment that is experienced in such work that is familiar with all precautions required and that has complied with all requirement of the authority having jurisdiction AIR FOR COMBUSTION AND VENTILATION WARNING This heater shall not be installed in a room or space unless the required volume of indoor combustion air is provided by the method described in the National Fuel Gas Code ANSI Z223 1 NFPA 54 the International Fuel Gas Code or applicable local codes Read the following instructions to insure proper fresh air for this and other fuel burning appliances in your home Today s home
28. knob clockwise N to the HI position 2 Turn the control knob clockwise N to the PILOT position 3 Press in control knob and turn clockwise N to the OFF position Shutting Off Burners Only pilot stays lit 1 Turn the control knob clockwise A to the HI position 2 Press in and turn control knob clockwise N to the pilot position MANUAL LIGHTING PROCEDURE 1 Follow steps 1 through 5 under Lighting Instructions page 13 2 Press control knob and light pilot with match 3 Keepcontrol knob pressed in for 30 seconds after lighting pilot After 30 seconds release control knob Now follow step 8 under Lighting Instructions 15 OPERATING HEATER Continued REMOTE READY MODELS FOR YOUR SAFETY READ BEFORE LIGHTING WARNING If you do not fol low these instructions exactly a fire or explosion may result causing property damage per sonal injury or loss of life A This appliance has a pilot which must be lighted by hand When lighting the pilot follow these instructions exactly B BEFORE LIGHTING smell all around the appliance area for gas Be sure to smell next to the floor because some gas is heavier than air and will settle on the floor WHAT TO DO IF YOU SMELL GAS e Do not try to light any appliance e Do not touch any electric switch do not use any phone in your building e Immediately call your gas supplier from a neighbor s phone Follow the gas supplier s ins
29. mell next to the floor because some gas is heavier than air and will settle on the floor WHAT TO DO IF YOU SMELL GAS e Do not try to light any appliance e Do not touch any electric switch do not use any phone in your building e Immediately call your gas supplier from a neighbor s phone Follow the gas supplier s instructions e If you cannot reach your gas supplier call the fire department gt Use only your hand to push in or turn the gas control knob Never use tools If the knob will not push in or turn by hand don t try to repair it call a qualified service tech nician or gas supplier Force or attempted repair may result in a fire or explosion Do not use this appliance if any part has been under water Immediately call a qualified service technician to inspect the appliance and to replace any part of the control system and any gas control which has been under water LIGHTING INSTRUCTIONS 4 WARNING e If fireplace has glass doors never operate this heater with glass doors closed If you op erate heaterwith doors closed heat buildup inside fireplace maycause glass to burst Make sure there are no obstructions across openings of fireplace e You must operate this heater with a fireplace screen in place Make sure fireplace screen is closed before run ning heater NOTICE During initial operation of new heater burning logs will give off a smell Orange flame will also be pres ent
30. n gas supply or open manual shutoff valve Turn control knob to PILOT position Press in control knob while in PILOT position Continue holding down contro knob Repeat igniting operation until air is removed Clean ODS pilot see Cleaning and Maintenance page 18 or replace ODS pilot assembly Replace gas regulator TROUBLESHOOTING Continued OBSERVED PROBLEM ODS pilot lights but flame goes out when 1 control knob is released Za Burner does not light after ODS pilotislit 1 Burner orifice clogged Thermopile leads disconnected Delayed ignition burner i POSSIBLE CAUSE Control knob not fully pressed in Control knob not pressed in long enough Safety interlock system has been triggered Manual shutoff valve not fully open Pilot flame not touching thermocouple which allows thermocouple to cool causing pilot flame to go out This prob lem could be caused by one or both of the following A Low gas pressure B Dirty or partially clogged ODS pilot Thermocouple connection loose at con trol valve Thermocouple damaged Control valve damaged Inlet gas pressure is too low or improperly connected Re mote Ready Models Only Burners will not come on in remote position Remote Ready Models Only Manifold pressure is too low 2 Burner orifice clogged Burner backfiring during combustion L Slight smoke or odor during initial operation 1 Heater produces a whistling noise when 1
31. n support You must provide additional fresh air Your options are as follows A Rework work sheet adding the space of an adjoining room If the extra space provides an unconfined space remove door to adjoining room or add ventilation grills between rooms See Ventilation Air from Inside Building page 5 B Vent room directly to the outdoors See Ventilation Air from Outdoors page 5 C Install a lower Btu Hr appliance if lower Btu Hr size makes room unconfined If the actual Btu Hr used is less than the maximum Btu Hr the space can support the space is an unconfined space You will need no additional fresh air ventilation WARNING If the area in which the heater may be operated does not meet the required volume for indoor combustion air combustion and ventilation air shall be provided by one of the methods described in the National Fuel Gas Code ANSI Z223 1 NFPA 54 the International Fuel Gas Code or applicable local codes Note When used as a vented heater appliance must be installed only in a solid fuel burning fireplace with a working flue and constructed of noncombustible mat erial VENTED OPERATION You may also use this heater as a vented product There are three reasons for operating your heater in the vented mode 1 The fireplace does not meet the clearance to com bustibles requirements for vent free operation 2 State or local codes do not permit vent free operation 3 You prefer vented op
32. nd adjoining wall Minimum Fireplace Clearance To Combustible Materials Side Wall 15 5 Log Size 18 21 24 Ceiling 42 LOG SIZING REQUIREMENTS Minimum Firebox Size Front Rear Width Width Log Size 18 18 12 22 18 21 24 18 15 28 22 Measured at 14 Depth Height Depth INSTALLATION CONTINUED INSTALLATION CLEARANCES AK WARNING Maintain the minimum clear ances Mantel Clearances for Installation If placing mantel above heater you must meet the mini mum clearance between the mantel shelf and the top of the firebox opening NOTICE Surface temperatures of adjacent walls and mantels become hot during operation Walls and mantels above the firebox may become hot to the touch If installed properly these temperatures meet the requirement of the national product standard Follow all minimum clearances shown in this manual Mantel Shelf Note All vertical measurements are from top of fireplace opening to bottom of mantel shelf All measurements are in inches is Side of Firebox Figure 3 Minimum Mantel Clearances for Installation Damper Clamp Damper Damper Masonry Fireplace Manufactured Fireplace INSTALLING DAMPER CLAMP ACCESSORY FOR VENTED OPERATION CONNECTING TO GAS SUPPLY WARNING This appliance requires a 5 8 UNF Unified National Fine Thread and 1 2 NPT National Pipe Thread inlet
33. nd debris If found clean burner see Cleaning and Maintenance page 18 Replace gas regulator Problem will stop after a few hours of operation Turn control knob to LO position and let warm up for a minute Operate burner until air is removed from line Have gas line checked by local natural gas company Observe minimum installation clear ances see pages 7 through 9 Clean burners see Cleaning and Mainte nance page 18 or replace burner orifice Refer to Air for Combustion and Venti lation requirements pages 4 through 6 21 TROUBLESHOOTING Continued AX WARNING If you smell gas Shut off gas supply Do not try to light any appliance Do not touch any electrical switch do not use any phone in your building Immediately call your gas supplier from a neighbor s phone Follow the gas supplier s instructions If you cannot reach your gas supplier call the fire department IMPORTANT Operating heater where impurities in air exist may create odors Cleaning supplies paint paint remover cigarette smoke cements and glues new carpet or textiles etc create fumes These fumes may mix with combustion air and create odors These odors will disappear over time OBSERVED PROBLEM Dark residue on logs or inside of fireplace White powder residue forming within burner box or on adjacent walls or furniture POSSIBLE CAUSE 1 Improper log placement 2 Drafts or other air curr
34. ocal codes Use pipe of 1 2 diameter or greater to allow proper gas volume to ap pliance If pipe is too small undue loss of pressure will occur Shutoff Valve Installation must include an equipment shutoff valve union and plugged 1 8 NPT tap Locate NPT tap within reach for test gauge hook up NPT tap must be upstream from appliance IMPORTANT Install equipment shutoff valve in an accessible location The equipment shutoff valve is for turning on or shutting off the gas to the appliance Check your building codes for any special re quirements for locating equipment shutoff valve to fireplaces Apply pipe joint sealant lightly to male NPT threads This will prevent excess sealant from going into pipe Excess sealant in pipe could result in clogged fireplace valves Never use sealant on flare threads CSA AGA Design me Certified Equipment Bee Shutoff Valve With i id 1 8 NPT Tap iy Approved Gas Line Propane LP From External Hig bog 11 w aou x Aa to 14 3 Minimum f W C Pressure Natural Gas From Gas Meter 7 W C Pipe Cap Tee to 10 5 W C mee on Pressure Sediment Trap Figure 5 Gas Connection Purchase the optional CSA AGA design certified equipment shutoff valve from your dealer Minimum inlet pressure for purpose of input adjustment We recommend that you install a sediment trap in supply line as shown in Figure 5 Locate sediment trap where it is
35. of ventilation grills or ducts Ventilation Grills Into Adjoining Room Option 1 Ventilation Grills Into Adjoining Room Option 2 Door into Adjoining Room Option O 3 Figure 1 Ventilation Air from Inside Building Ventilation Air From Outdoors Provide extra fresh air by using ventilation grills or ducts You must provide two permanent openings one within 12 of the ceiling and one within 12 of the floor Connect these items directly to the outdoors or spaces open to the outdoors These spaces include attics and crawl spaces Follow the National Fuel Gas Code ANSI Z223 1 NFPA 54 Section 5 3 Air for Combustion and Ventilation for required size of ventilation grills or ducts IMPORTANT Do not provide openings for inlet or outlet air into attic if attic has a thermostat controlled power vent Heated air entering the attic will activate the power vent ALEN Ventilated Outlet Attic Ventilated Inlet Air Crawl Space Figure 2 Ventilation Air from Outdoors DETERMINING FRESH AIR FLOW FOR APPLIANCE LOCATION Determining if You Have a Confined or Unconfined Space Use this work sheet to determine if you have a confined or unconfined space Space Includes the room in which you will install appli ance plus any adjoining rooms with doorless passageways or ventilation grills between the rooms 1 Determine the volume of the space length x width x height Length x Width x H
36. oline and other flammable vapors and liquids Before using furniture polish wax carpet cleaner or similar products turn heater off If heated the vapors from these products may create a white powder residue within burner box or on adjacent walls or furniture This appliance needs fresh air ventilation to run prop erly This appliance has an Oxygen Depletion Sensing ODS safety shutoff system The ODS shuts down the 11 12 13 14 iS 16 17 18 fireplace if not enough fresh air is available See Air for Combustion and Ventilation pages 4 through 6 If appliance keeps shutting off see Troubleshooting pages 17 through 20 Do not run appliance e whereflammable liquids or vapors are used or stored e under dusty conditions Do not use this appliance to cook food or burn paper or other objects Never place any objects in the heater or on logs Do not use appliance if any part has been exposed to or under water Immediately call a qualified service technician to inspect the appliance and to replace any part of the control system and any gas control which has been under water Turn appliance off and let cool before servicing Only a qualified service person should service and repair appliance Operating appliance above elevations of 4 500 feet could cause pilot outage To prevent performance problems do not use propane LP fuel tanks of less than 100 Ibs capacity Provide adequate clearances
37. opane LP gas is odorless An odor making agent is added to the gas The odor helps you detect a gas leak However the odor added to the gas can fade Gas may be present even though no odor exists Make certain you read and understand all warnings Keep this manual for reference Itis your guide to safe and proper operation of this appliance WARNING Any change to this heater or its controls can be dangerous WARNING Do not use a blower insert heat exchanger insert or other accessory not approved for use with this appliance WARNING Do not allow fans to blow directly into the appliance Avoid any drafts that alter burner flame patterns Ceiling fans can create drafts that alter burner flame patterns Altered burner patterns can cause sooting Due to high temperatures the appliance should be located out of traffic and away from furniture and draperies Do not place clothing or other flammable material on or near the appliance Never place any objects on the heater Fireplace front and screen become very hot when running appliance Keep chil dren and adults away from hot surfaces to avoid burns or clothing ignition Logs will remain hot fora time after shutdown Allow surfaces to cool before touching Carefully supervise young children when they are in the room with fireplace SAFETY INFORMATION CONTINUED Keep the appliance area clear and free from combustible materials gasoline and other
38. or repairs Keep control knob pressed in for 30 seconds after lighting pilot After 30 seconds release control knob e If control knob does not pop out when released contact a gualified service person or gas supplier for repairs Note If pilot goes out repeat steps 4 through 8 Slightly push in and turn control knob coun terclockwise to the ON position Wait one minute and switch selector switch to the ON position to light burners Set flame adjustment knob to any level between HI and LO Flame Adjustment Knob Ignitor Button Figure 17 Control Knob and Ignitor Button Location 4 CAUTION Do not try to ad just heating levels by using the equipment shutoff valve A WARNING Make sure the selector switch is in the OFF position when you are away from home for long periods of time Heater will come on automati cally with selector switch in the ON position Note The pilot flame on natural gas units will have a slight curve but flame should be blue and have no yellow or orange color Pilot Burner Ignitor Electrode Figure 18 Pilot Propane LP Pilot Burner Ignitor Electrode Figure 19 Pilot Natural TO TURN GAS OFF TO APPLIANCE Shutting Off Heater 1 Turn control knob clockwise to the OFF position 2a Set selector switch in the OFF position 2b If Using Optional Hand Held Remote Set se lector switch in the OFF position to prevent draining battery
39. or button until pilot lights Note If pilot does not light contact a qualified service person or gas supplier for repairs Until repairs are made light pilot with match To light pilot with match see Manual Lighting Procedure column 2 Keep control Knob pressed in for 30 seconds after lighting pilot After 30 seconds release control knob e If control knob does not pop out when released contact a qualified service person or gas supplier for repairs Note If pilot goes out repeat steps 3 through 7 Slightly depress and turn control knob counterclockwise to the HI position The burner should light Set control knob to any heat level between HI and LO Control Knob Ignitor Button Figure 15 Pilot Burner Ignitor Electrode assembly may vary by model Figure 16 Pilot A CAUTION Do not try to ad just heating levels by using the equipment shutoff valve n VARIABLE CONTROL OPERATION The variable control valve can be set to any heat setting and flame height desired by simply turning the control knob until that setting is attained Even the lowest setting provides re alistic dancing yellow flames Selecting higher settings produces greater heat output This results in increased heating comfort 4 CAUTION Do not try to ad just heating levels by using the equipment shutoff valve EI Tooppuance MN TO APPLIANCE Shutting Off Heater 1 Press in and turn control
40. ranty parts This warranty does not cover normal wear of parts such as scratches and dents of the components or damage resulting from any of the following e negligent use or misuse of the product including exposing the product to chemicals or cleaning products not approved by SHM International Corp corrosion rust or discoloring of any kind use or installation contrary to specified instructions and applicable building codes including heating the product to temperatures above its rated specifications which can cause considerable warping disassembly including removal of the product from a built in installation damage resulting from accident alteration misuse abuse hostile environments or improper installation repair or alteration acts of God such as fire flood hurricanes and tornadoes gas cylinders propane tanks or other fuel delivery systems including connections to a household fuel supply usage other than single family household use such as commercial or industrial use minor warping or discoloration of parts which is normal and not a defect under this warranty DO NOT RETURN THIS PRODUCT TO THE PLACE OF PURCHASE If the appliance does not operate properly first thoroughly carry out the instructions provided with the unit to ensure that the appliance is installed correctly and check the troubleshooting section in the use and care manual We recommend you return the warranty registration card so that you can be contacted when
41. rral information When calling SHM International have ready e model number of your heater e the replacement part number see Page 23 24 SERVICE HINTS When gas pressure is too low e pilot will not stay lit heater will not produce the specified heat e propane LP gs supply may be low You may feel your gas pressure is too low If so contact your local natural or propane LP gas supplier Note Use only original replacement parts This will protect your warranty coverage for parts replaced under warranty TECHNICAL SERVICE You may have further questions about installation opera tion or troubleshooting If so contact SHM International s Technical Service Department at 800 229 5647 When calling please have your model and serial numbers of your heater ready You can also visit SHM International s Technical Service web site at www sureheat com SPECIFICATIONS Model S B VFM18NG VFM18LP VFM21 24NG VFM21 24LP VFM27 30NG IVFM27 30LP Propane LP Propane LP Propane LP 34 000 BTU Hr 34 000 BTU Hr 39 000 BTU Hr 39 000 BTU Hr 139 000 BTU Hr 39 000 BTU Hr 22 000 BTU Hr 22 000 BTU Hr 22 000 BTU Hr 22 000 BTU Hr 22 000 BTU Hr 122 000 BTU Hr Manifold Pressure 3 5 W C 8 0 W C 3 5 W C 8 0 W C 3 5 W C 8 0 W C Inlet Pressure Max 10 5 W C 14 0 W C 10 5 W C 14 0 W C 10 5 W C 14 0 W C Inlet Pressure Min 7 0 W C 11 0 W C 7 0 W C 11 0 W C 7 0
42. s are built more energy efficient than everNew materials increased insulation and new construction methods help reduce heat loss in homes Home owners weather strip and caulk around windows and doors to keep the cold air out and the warm air in During heating months home owners want their homes as airtight as possible While it is good to make your home energy efficient your home needs to breathe Fresh air must enter your home All fuel burning appliances need fresh air for proper combus tion and ventilation Exhaust fans fireplaces clothes dryers and fuel burning ap pliances draw air from the house to operate You must provide adequate fresh air for these appliances This will insure proper venting of vented fuel burning appliances PROVIDING ADEQUATE VENTILATION The following are excerpts from National Fuel Gas Code ANSI Z223 1 NFPA 54 Section 5 3 Air for Combustion and Ventilation All spaces in homes fall into one of the following ventilation classifications 1 Unusually Tight Construction 2 Unconfined Space The information on pages 4 through 6 will help you classify your space and provide adequate ventilation This heater shall not be installed in a confined space or unusually tight construction unless provisions are provided for adequate combustion and ventilation air Unusually Tight Construction The air that leaks around doors and windows may provide enough fresh air for combustion and ventilation
43. slider switch on the Receiver to the ON position 18 Continued Hand Held Remote Operation Hold the control button on the hand held remote until burner turns on Hold the control button again until burner turns off Transmission light ON OFF Key Side Slider Figure 21 On Off Hand Held Remote Control Unit Manual Mode 1 Pressthe Side Slider to turn on the hand held remote control 2 Press the POWER button to turn on the fireplace 3 Press the POWER button to turn off the fireplace WIRING DIAGRAM Note For proper operation of optional accessories the wires from the thermopile to the control must be connected exactly as shown Thermopile IMPORTANT Check and make sure the logs are clear of The burner flame Flames touching the logs can produce sooting INSPECTING BURNERS Check pilot flame pattern and burner flame patterns often PILOT FLAME PATTERN Figure 22 shows a correct pilot flame pattern Figure 23 shows an incorrect pilot flame pattern The incorrect pilot flame is not touching the flame sensor This will cause the Figure 24 Correct Burner Flame Pattern flame sensor to cool When the flame sensor cools the Showing Blue Flame with Yellow White Tips fireplace will shut down If pilot flame pattern is incorrect as shown in Figure 23 e turn fireplace off see Turning OFF The Appliance page 14 see Cleaning and Maintenance Note The pilot flame on natural gas units will h
44. tructions e If you cannot reach your gas supplier call the fire department C Use only your hand to push in or turn the gas control knob Never use tools If the knob will not push in or turn by hand don t try to repair it call a qualified service tech nician or gas supplier Force or attempted repair may result In a fire or explosion D Do not use this appliance if any part has been under water Immediately call a qualified service technician to inspect the appliance and to replace any part of the control system and any gas control which has been under water LIGHTING INSTRUCTIONS A WARNING e If fireplace has glass doors never operate this heater with glass doors closed If you op erate heater with doors closed heat buildup inside fireplace may cause glass to burst Make sure there are no obstructions across openings of fireplace e You must operate this heater with a fireplace screen in place Make sure fireplace screen is closed before run ning heater NOTICE During initial operation of new heater burning logs will give off asmell Orange flame will alSo be pres ent Open damper or window to vent smell This will only last a few hours Note Home owners generally prefer to op erate their heater with the chimney damper closed This will put all the heat into the room However there may be times you will desire the full flames of the HI heat setting but will find the heat output excessive
45. ve any large particles of dust dirt lint or pet hair with a soft cloth or vacuum cleaner nozzle 5 Blow air into the primary air holes on the injector holder TROUBLESHOOTING Burner Tube Pilot Assembly Pilot Air Inlet Hole Figure 27 Pilot Inlet Air Hole Replace any screen or guard heat shield or cover before operating appliance order of operation OBSERVED PROBLEM POSSIBLE CAUSE When ignitor button is pressed there is no 1 Ignitor electrode not connected to igni 1 spark at ODS pilot tor cable 2 Ignitor cable pinched or wet 2 3 Piezo ignitor nut is loose 3 A r Broken ignitor cable 4 Bad piezo ignitor 5 Ignitor electrode positioned wrong 6 Ignitor electrode broken 7 Note All troubleshooting items are listed in REMEDY Reconnect ignitor cable Free ignitor cable if pinched by any metal or tubing Keep ignitor cable dry Tighten nut holding piezo ignitor to base panel of log set Nut is located behind base panel Replace ignitor cable Replace piezo ignitor Replace ignitor Replace ignitor When ignitor button is pressed there is l spark at ODS pilot but no ignition valve closed 2 Control knob not in PILOT position 2 3 Control knob not pressed in while in 3 PILOT position 4 Airin gas lines when installed 4 5 ODS pilot is clogged 6 Gas regulator setting is not correct 6 20 Gas supply turned off or manual shutoff 1 Turn o
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