ecobee EB-STATe3-02 Instructions / Assembly
Contents
1. Label the wires Label each wire with the provided stickers Install Power Extender Kit The PEK is not required for all installs If you have a wire labelled C or common skip to step 4 Attach back plate to wall Secure the back plate to your wall with the provided screws Connect wires to ecobee3 Use the stickers from step 2 as a guide and insert the wires into ecobee3 terminal blocks Power on your HVAC system Power back on your HVAC equipment Your ecobee3 will automatically power on and guide you through setup Install remote sensor Stand in front of your ecobee3 and pull the plastic tab on the remote sensor to automatically connect it to your thermostat Terminal descriptions G Fan Rc Cool transformer Rh Heat transformer O B Heat pump reversing valve Y Y1 Y2 Used for 1 2 stages of conventional A C or 1 2 stages of heat pump compressor WwW W1 W2 Used for 1 2 stages of conventional heat or 1 2 stages of auxiliary heat with heat pump Cc 24VAC common ACC Accessory Used for dehumidifiers humidifiers ventilators HRVs or ERVs Warning ecobee3 is designed for 24VAC with a 2A maximum current Do not connect it to line high voltage or millivolt systems Step 1 Power off your HVAC system Before doing anything else power off your system If your HVAC equipment doesn t have a master switch go to your circuit breaker box and turn off the breaker Verify that the equipment is2. Customer Service at 1 877 932 6233 ecobee will make the determination whether a replacement product can be sent to you or whether the product should be returned to the following address ecobee Customer Service 477 Richmond St West Suite 210 Toronto Ontario M5V 3E7 Canada In the event of a failure of a Product Customer may a if Customer did not purchase the Product directly from ecobee contact the third party contractor from whom the Product was purchased to obtain an equivalent replacement product provided the contractor determines that the returned Product is defective and Customer is otherwise eligible to receive a replacement product b contact ecobee directly for service assistance at 1 877 932 6233 and ecobee will make the determination whether an advance equivalent replacement Product can be sent to Customer with return shipping supplies Cin which case a hold shall be put on Customer s credit card for the value of the replacement Product until ecobee has received the defective Product Product should be returned to the following address ecobee Customer 32 Service 477 Richmond St West Suite 210 Toronto Ontario M5V 3E7 Canada If the returned Product is found by ecobee to be defective and Customer is otherwise eligible to receive a replacement product no amount shall be charged to Customer s credit card or c ship the defective Product directly to ecobee in which case Customer shall contact ecobee directl
3. at your thermostat skip to step 4 Step 3 Install Power Extender Kit PEK J Warning This step requires you to work with wiring at your HVAC Control Board If you are not comfortable working with your HVAC wiring contact ecobee customer support or hire a professional installer Some thermostats do not have a C wire The C wire is used to reliably provide power to the thermostat In this case the PEK can use the existing wires to power your thermostat At your utility closet At your thermostat es f y iS Z wis clol RC RH G YW HVAC Power Existing control board Extender Kit thermostat wires T The PEK requires your system to have the following wires e 4 wires W Y G and R or Rc or Rh or 3 wires Y G and R or Rc or Rh 1 Remove the cover panel from your HVAC equipment 2 Locate the control board and take a picture of it for reference 3 Using the stickers provided label the wires on the control board leading to the thermostat Control board ooo ogo ongin 000000 RS 00000 sjo 00000 S z200 O Ze Furnace cover panel removed Wires to thermostat gt Tip The control board will generally have R G Y W C Z terminal designations Power Extender Kit cover Power Extender Kit base Pre installed wires Wires connecting to HVAC control board to ther
4. Installation guide ecobeez Welcome If you have questions we have answers Visit ecobee com Support ecobee3 for tutorials how to videos and FAQs Technical support is also available by email or by phone support ecobee com 1 877 932 6233 North America 1 647 428 2220 International Compatible systems ecobee3 works with most centralized residential heating and cooling systems Heating up to 2 stages Cooling up to 2 stages Heat pumps 1 or 2 stages up to 2 stages auxiliary heat Accessories Dehumidifier humidifier or ventilation device Items included in box ecobee3 thermostat with Large trim plate back plate and trim plate Screws and drywall plugs Remote Sensor and stand Information booklets Power Extender Kit Double sided adhesives Coptional wire labels Installation Guide Quick Start Guide Qus gt Q gt Q gt Items you ll need Phillips screwdriver Drill for mounting anchors with inch drill bit A ae Tip Review all the instructions before you start to ensure that there are no surprises during installation A Overview of steps Installing your ecobee3 home climate system is easy Just follow these steps and you ll be done before you know it Step 1 page 8 Step 2 page 9 Step 3 page 11 Step 4 page 14 Step 5 page 16 Step 6 page 18 Step 7 page 19 Power off your HVAC system Before doing anything else power off your system
5. Power on ecobee3 Power your HVAC equipment back on Your ecobee3 will automatically power on If your ecobee3 does not power on see page 24 for troubleshooting Follow the on screen instructions ecobee3 will guide you through the setup which includes e Equipment configuration HVAC and accessories e Set your preferences choose F or C heating and cooling setpoints thermostat name e Set up wi fi e Register your ecobee3 online hi R Sa Tip The settings on your ecobee3 can be changed at Z gt any time from the main menu Step 7 Install remote sensor Ordinary thermostats only read the temperature in one location ecobee3 uses multiple temperature readings from remote sensors to deliver comfort more reliably Pair the sensor at the thermostat 1 To activate your remote sensor ensure your ecobee3 is awake by standing in front of it or touching the screen 2 Pull the plastic tab on your remote sensor and it will power on and connect to your ecobee3 automatically TN Stand in front of your ecobee3 and pull the plastic tab on the remote sensor to automatically 4 pair it with your thermostat 3 Your ecobee3 will detect your remote sensor and ask you to name it You can verify a successful connection on your thermostat If your sensor does not connect with the ecobee3 simply remove the battery wait 2 minutes and re insert the battery to restart the detection process To access the battery
6. cobee support at 1 877 932 6233 North America 1 647 428 2220 International Wiring diagrams The following pages provide wiring diagrams for common HVAC equipment configurations Need help with your ecobee3 wiring Find how to videos and tutorials on ecobee com HowTo 25 Conventional heating and cooling up to 2 stages each QOO OO YI Y2 YI Y2 W1W2 RC G Air conditioner Furnace Stage 2 heat and cool Note Do not jumper Rc or Rh if applicable ecobee3 does this automatically R can go into either Rc or Rh terminals on your ecobee3 26 Heat pump air or geothermal with auxiliary heat O Re O G Oo y o wi AUXI O os H coc Toa oG O B W1 W2 Y1 Y2 R C O BW1 W2 Y1 Y2 G R C Heat pump Air handler Stage 2 compressor and Note Do not jumper Rc or Rh auxiliary heat if applicable ecobee3 does this automatically R can go into either Rc or Rh terminals on your ecobee3 27 Boiler or radiant system with air handler and conventional cooling or heat pump Air handler Y1 Y2 C O B Air conditioner Boiler or Heat pump Stage 2 heat and cool Note Do not jumper Rc or Rh if applicable ecobee3 does this automatically Tor Reversing valve for heat R can go into either Rc or Rh pumps only terminals on your ecobee3 28 Accessory devices The ecobee3 can control an accessory HVAC dev
7. he free ecobee3 mobile app on iTunes and the Google Play store 22 Menu options To access the thermostat menu touch the screen and press 30 DH ih System Selects mode of operation heat cool auto off fan on auto Schedule Configures tempera Comfort Settings Configures tempera away home sleep Vacation Configures tempera Settings ure according to time and day ure for different occupancy states ure for a specific future time period Configures display preferences F C date brightness wi fi and equipmen sensors etc Reminders operating parameters thresholds Displays any reminder or alert messages About Displays technical information about your thermostat 23 Troubleshooting If your ecobee3 does not power on please check the following 1 24 Check that all wires are properly inserted into the terminal blocks at the thermostat Tug on the wires to ensure they are not loose Some HVAC equipment has a safety switch that cuts off power to the equipment if the equipment cover panel is not closed properly Please ensure the cover panel of the equipment is closed properly If you installed the PEK ensure R wire is connected to Rc only and G wire is inserted properly into the terminal If you have a multi meter please check the AC voltage between Rc and C or Rh and C and ensure it is 24V If your device still does not power on please call e
8. ice like a humidifier dehumidifier or ventilation device from its ACC terminals If you have 2 wires at the thermostat from the accessory then your accessory is externally powered If you have only 1 wire then it is internally powered Accessory device ecobee3 terminals Option 1 Externally 24y ACC powered wiring O O ACC O Option 2 Internally 24y S ACC powered wiring o C ACC O DDDDOOO contro board YI Y2 W1W2 RC G Note You will need to configure the accessory device when you first power on your ecobee3 29 PEK thermostat wiring The R wire needs to go into the Rc terminal on your ecobee3 AUX1 Wires coming out the wall and connecting to HVAC equipment 30 Approvals This product was designed and built in accordance to ROHS directive 2002 95 EC and contains no hazardous substances as defined by this directive FCC Compliance Statement This equipment has been tested and found to comply with the limits for Class B digital devices pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruction manual may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular instal
9. lace when correctly inserted Secure the back plate Use the drywall anchors and screws provided to secure the back plate to the wall S O Tip ensure the back plate is straight by centering the z 2 bubble on the built in level Step 5 Connect wires to ecobee3 DON Tip If you are replacing an existing thermostat use the 2 gt stickers as a guide when inserting the wires into the ecobee3 terminal blocks The wires from the wall should plug easily into the terminal blocks To release a wire press down on the lever When installed correctly the release lever of the terminal block will lower to indicate engagement Tug on the wires to ensure they are engaged in the terminal tS O c o Y2 o W2 AUX2 O Warning If you installed the PEK in step 3 the R or Rc or Rh wire must connect to the Rc terminal on the ecobee3 or the thermostat will not power on If you need help with the wiring refer to the reference diagrams at the back of this guide For conventional heating and cooling systems see page 26 For heat pumps air or geothermal see page 27 For boilers or radiant heat systems see page 28 For accessory devices like dehumidifiers humidifiers or ventilators see page 29 For PEK installations see page 30 Attach thermostat Push any excess wires back into the wall and connect your ecobee3 thermostat to the base Step 6
10. lation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment to an outlet on a different circuit from the receiver Consult the dealer or an experienced radio TV contractor for help To satisfy FCC IC RF exposure safety requirements a separation distance of 8 inches 20 cm or more should be maintained between this device and persons To ensure compliance operation at closer than this distance is not allowed 31 FCC ID WR9EBSTATZBE3 IC 7981A EBSTATZBE3 Warning Changes or modifications not expressly approved by ecobee Inc could void the user s authority to operate the equipment 3 Year Limited Warranty ecobee warrants that for a period of three 3 years from the date of purchase by the consumer Customer the ecobee3 the Product shall be free of defects in materials and workmanship under normal use and service During the warranty period ecobee shall at its option repair or replace any defective Products at no charge Any replacement and or repaired device are warranted for the remainder of the original warranty or ninety 90 days whichever is longer If the product is defective call
11. mostat 4 Open up the PEK It has two rows of terminals one side is for thermostat connections the other side pre wired is for the control board connections 5 Disconnect the wires from the control board and reconnect them to the corresponding terminals on the thermostat side of the PEK 6 Using the wires provided with the PEK connect the terminals on the equipment side of the PEK to the corresponding terminals on the control board 7 Close the PEK and use the provided double sided tape on the back to mount it in a dry location that doesn t strain the wires The PEK can be safely placed on any free space on an inside wall of your HVAC unit 8 Close the HVAC cover panel Step 4 Attach back plate to wall 1 Gently remove the old thermostat base by unscrewing it from the wall Make sure the wires do not fall back into the wall Position the back plate of your ecobee3 on your wall using the built in level to make sure it s straight Mark the mounting holes on your wall in pencil Drill mounting holes for the drywall anchors The back plate must be used with a trim plate If the smaller trim plate does not cover the marks left by the previous thermostat you can attach the larger trim plate instead Remove the back plate by gently pushing the back of its left side towards you Insert the back plate using the tabs on the right as a guide It will snap into p
12. off by attempting to adjust the temperature your existing thermostat The thermostat will show the temperature change but your cooling or heating should not come on Power off your system either using the master switch or at the circuit breaker box Note If you don t have an existing thermostat skip to step 3 Step 2 Label the wires Remove the cover from your old thermostat Most snap off easily but some may be attached by screws SS CACA RoRHG YWC yw gt 110 120V JD Warning If your old thermostat has 110 120V wires capped with wire nuts it is a high voltage system and is not compatible with your ecobee3 1 Look at the wires coming out of the wall Take a picture for reference 2 Using the old thermostat base as a guide label each wire going into your old thermostat with the provided stickers Discard any jumper wires between Rh Rc or R Your ecobee3 does not need them 1 T oe WGE 3 If you have used the wire label C please skip step 3 and proceed directly to step 4 If you have NOT used the wire label C proceed to Step 3 Install Power Extender Kit PEK gt Tip If the wires have completely different labels please zZ call ecobee support to help with wiring Note The PEK is not required for all installs If you have a wire labelled C
13. pop the V V remote sensor back cover off N using the ridges provided A a To attach the remote sensor To remove the remote sensor stand remove the smaller back stand pull the base outwards cover and pop the stand into place 20 Find a location Place your remote sensor at a height of approx 5ft 1 5m in an open high traffic area like a living room or upstairs hallway for Smart Home Away or a room of your choice like your baby s room for Follow Me If the sensor is out of range of your ecobee3 approx 45 ft 13 7 m the thermostat will show N A meaning it cannot connect to the remote sensor When in range they will automatically reconnect 5ft 1 5m Rotate sensor so bee points up to the right Warning Do not place the remote sensor in direct sunlight near vents or window openings as this may affect the temperature readings 21 Install the remote sensor Using the materials provided install the remote sensor in one of three ways Option 1 Option 2 Option 3 Attach to a wall Attach to a wall Place on a flat using the screw using the adhesive surface using the provided provided stand provided 0 0 oD pg gt Tip Make sure your remote sensor has an unobstructed view of the room Congratulations you re done Register your ecobee3 at ecobee com to control it from your smartphone tablet or desktop and to access free online energy management tools Download t
14. sion may not apply to you ecobee s responsibility for malfunctions and defects in materials and workmanship is limited to repair and replacement as set forth in this warranty statement All express and implied warranties for the product including but not limited to any implied warranties and conditions of merchantability and fitness for a particular purpose are limited to the three year duration of this limited warranty No warranties whether expressed or implied will apply after the limited warranty period has expired Some US states and Canadian provinces do not allow limitations on how long an implied warranty lasts so this limitation may not apply ecobee neither assumes responsibility for nor authorizes any other person purporting to act on its behalf to modify or to change this warranty nor to assume for it any other warranty or liability concerning this product This warranty gives you specific rights and you may also have other rights which vary from jurisdiction to jurisdiction If you have any questions regarding this warranty please write to ecobee Customer Service 477 Richmond St West Suite 210 Toronto Ontario M5V 3E7 Canada 34 We re here to help ecobee com support ecobee com 1 877 932 6233 2014 ecobee Inc All rights reserved ecobee and the ecobee logo are trademarks of ecobee Inc registered in the U S and other countries Printed in China EB STATe3 01
15. y at 1 877 932 6233 so ecobee can make the required shipping arrangements Upon receipt of the defective Product ecobee will ship an equivalent replacement product to Customer provided the returned Product is found by ecobee to be defective and Customer is otherwise eligible to receive a replacement product This warranty does not cover removal or reinstallation costs and shall not apply if the damages were found to be caused by something other than defects in materials or workmanship including without limitation if the Product was operated stored in abnormal use or maintenance conditions is repaired modified or altered unless ecobee expressly authorizes such repair modification or alteration in writing was subject to abuse neglect electrical fault improper handling accident or acts of nature was not installed by a licensed Heating Ventilating and Air Conditioning HVAC contractor or was installed improperly ecobee s sole responsibility shall be to repair or replace the Product within the terms stated above ECOBEE SHALL NOT BE LIABLE FOR ANY LOSS OR DAMAGE OF ANY KIND INCLUDING ANY SPECIAL INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING DIRECTLY OR INDIRECTLY FROM ANY BREACH OF ANY WARRANTY EXPRESS OR IMPLIED OR ANY OTHER FAILURE OF THIS PRODUCT Some US states and Canadian provinces do not 33 allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclu
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