Duraflame 78004 Use and Care Manual
Contents
1. 16 TTIE TT TATT 7 Safety Information Please read and understand this entire manual before attempting to assemble operate or install the product If you have any question regarding the product please call customer service at 1 877 527 0313 8 a m 6 p m EST Monday Friday WARNING This appliance is not a toy Supervise childre When using electrical appliances always follow basic precautions to Peig meer i reduce the risk of fire electrical shock and injury to persons including the following WARNING Use extreme caution when operating heater 1 Read all instructions before using this appliance near children and the disabled If possible always unplug this appliance when in use Only a qualified service person should repair this product WARNING This heater is not intended for use in bathrooms laundry areas and similar indoor locations Never locate this appliance where it may fall into a bathtub or other water container ao F Do not use outdoors Do not cover the cord under the carpeting Do not cover with WARNING Do not insert or allow foreign objects to enter throw rugs runners or the like Arrange the cord away from any ventilation or exhaust opening as this may cause an electric traffic areas and where it will not be tripped over shock or fire or damage the appliance 6 To disconnect thi2. XXX XXX 34HF601ARA USE AND CARE GUIDE WESTRIDGE WALL HANGING FIREPLACE Questions problems missing parts Before returning to the store call Hampton Bay Customer Service 8 a m 6 p m EST Monday Friday 1 877 527 0313 HAMPTONBAY COM THANK YOU We appreciate the trust and confidence you have placed in Hampton Bay through the purchase of this electric fireplace We strive to continually create quality products designed to enhance your home Visit us online to see our full line of products available for your home imporvement needs Thank you for choosing Hampton Bay Table of Contents Safety 3 Wall Mounting Configuartion 7 catweciyanencamtwwecewaestiuaan 4 Stand Base Configuration 9 Sisepseceedaceveaccesasesaccstusnnascceducsdeates 5 11 Hardware INCIUGGG 5 14 Product 5 2 5 amp 1 0 14 5 0 15 Package Contents 6 Replacement
3. acket and mark the four holes with a pencil E 3 Preparing the wall Drill 4 holes 3 8 in 0 7cm in the wall Insert the wall anchors BB into the holes using a hammer i HAMPTONBAY COM Please contact 1 877 527 0313 for further assistance Assembly continued 4 Attaching the bracket to the wall Hanging the fireplace o Attach the mounting bracket to the wall fasten Hang the fireplace on the hooks at bottom of ing the 4 screws AA into the wall anchors mounting bracket A and push the fireplace B into mounting bracket A Re fasten the two screws re moved in Step 1 NNN NN NSN SSN SN SNS SS SN SNS 6 Hanging the front glass Remove the two retaining screws on top of the fireplace B Hang the front glass C on the fireplace and gently push on the lower part of the frame until it snaps into place Secure the top frame hooks with the two retain ing screws Fig 6 1 amp 6 2 Assembly continued F Installing the rock placement o Place the decorative rocks as desired STAND BASE CONFIGURATION 1 Assembling the base Use 4 screws CC to fasten the base bracket D to the base E 2 Installing the stand base Mount the fireplace to the base bracket D by hooking the clips into positio
4. customer service department at 1 877 527 0313 8 a m 6 p m EST Monday Friday Make sure you have your warranty your sales receipt location of purchase and the model serial number of your product Pre Assembly HARDWARE INCLUDED NOTE Hardware not shown to actual size PRODUCT SPECIFICATIONS 120VAC 60 Hz 12 5 Amps 1500 Watts TOOLS REQUIRED Before beginning assembly of product make sure all parts are present Compare parts with package contents list and diagram above If any part is missing or damaged do not attempt to assemble install or operate the product Contact customer service for replacement parts Estimated Assembly Time 60 Minutes Tools Required for Assembly not included ax 8 Phillips Screwdriver Drill Level Hammer Please contact 1 877 527 0313 for further assistance Pre Assembly continued PACKAGE CONTENTS Description Mounting Bracket Fireplace Front Glass Base Bracket Base F Remote Control Decorative Rocks Assembly WALL MOUNTING CONFIGURATION 1 Removing the mounthing bracket 2 Choosing the wall location Remove mounting bracket A from back of Choose a wall location to attach the mounting Fireplace B by removing the two screws at the bracket A Position the mounting bracket A top back of the unit in the desired location Use a level to align the br
5. he motors used on the fan and the flame generator assembly are pre lubricated for extended bearing life and require no further lubrication However we recommend periodic cleaning vacuuming of the fan heater Make sure the unit is turned OFF and unplugged whenever you are cleaning the heater or fireplace carried out by a licensed electrician in accordance with national and local codes If repairing or replacing any electrical component or wiring the original wire routing color coding and securing locations must be followed During any service of this appliance the power to the unit must be turned off First turn the main power switch to the OFF position Then remove the electrical plug from the wall outlet WARNING Make sure the power is turned off before proceeding with repairs Any electrical repairs or rewiring of this unit should be WARNING Electrical outlet wiring must comply with local building codes and other applicable regulations to reduce the risk of fire electrical shock and injury to persons WARNING Do not use this fireplace if any part of it has been under water Immediately call a qualified service technician to inspect the fireplace and replace any part of the electrical system WARNING Disconnect power before attempting maintenance cleaning to reduce the risk of fire electrical shock or personal injury Troubleshooting PROBLEM POSSIBLE CAUSE CORRECTIVE ACTION There is
6. holesale price of the defective part s 5 installation labor construction transportation or other related costs expenses arising from defective part s repair replacement or otherwise of same will not be covered by this warranty nor shall the manufacturer assume responsibility for same 6 The owner user assumes all other risks if any including the risk of any direct indirect or consequential loss or damage arising out of the use or inability to use the product except as provided by law 7 All other warranties expressed or implied with respect to the product its components and accessories or any obligations liabilities on the part of the manufacturer are hereby expressly excluded 8 The manufacturer neither assumes nor authorizes any third party to assume on its behalf any other liabilities with respect to the sale of the product 9 The warranties as outlined within this document do not apply to non accessories used in conjunction with the installation of this product 10 This warranty gives you specific legal rights and you may also have other rights which vary from state to state This warranty is void if fireplace is subjected to prolonged periods of dampness or condensation b There has been unauthorized alteration willful abuse accident or misuse of the product c You do not have the original receipt of purchase IF WARRANTY SERVICE IS NEEDED Contact the manufacturer by calling
7. inutes plug the unit back into the wall out let and operate as normal If the problem persists contact customer service With the power on press and hold the Power button on the control panel for 10 seconds Once re enabled the flame effect lights will flash multiple times Change the remote batteries Operate the remote control at a slow meas ured pace Press the remote control buttons with an even motion and gentle pressure Repeatedly pressing buttons in rapid succession may cause the transmitter to malfunction HAMPTONBAY COM Please contact 1 877 527 0313 for further assistance Replacement Parts For replacement parts call our customer service department at 1 877 527 0313 8 a m 6 p m EST Monday Friday Part Number Control Panel 5 Buttons Y12 S84 P32 Right Backlight PCBA Y12 S84 P49R e SCR OT as and tan 28 Left Backlight Y12 S84 P49L Blower Heater Assembly 12 584 1 Mounting Bracket Y12 S84 MT HAMPTONBAY COM Please contact 1 877 527 0313 for further assistance Questions problems missing parts Before returning to the store call Hampton Bay Customer Service 8 a m 6 p m EST Monday Friday 1 877 527 0313 HAMPTONBAY COM RETAIN THIS MANUAL FOR FUTURE USE
8. n HAMPTONBAY COM Please contact 1 877 527 0313 for further assistance Assembly continued 3 Securing the fireplace to the base 4 Installing the rock placement Fasten the base bracket D to the fireplace Place the decorative rocks as desired with the provided screw DD A NOTE Cold climate installation recommendation When installing this unit against a non insulated exterior wall or chase the outer walls must be insulated to conform to applicable insulation codes Operation BAX Display 6 5 Touch Panel Remote Control NOTE The fireplace can be operated by either the remote control or the control panel HAMPTONBAY COM Please contact 1 877 527 0313 for further assistance Operation continued 1 Powering the fireplace Push the Power button to supply power to all functions of the fireplace and put the insert in standby mode Push the Power button again to turn off all functions NOTE All previous settings are held in memory so the next time you power up the fireplace the unit will turn on with the same settings NOTE Holding the Power button on the control panel for 10 seconds will disable the heater function A 3 Adjusting the heater Press the Heater button to set the thermostat Your fireplace consists of a fan forced wire element type heater The thermosta
9. no power The power cord gets warm The heater does not blow warm air The heater does not work but Power and Heater settings are ON and the thermostat is set The flame effect works but the heater function does not and the flame effect flashes when the Heater button is pressed The remote control is not working There is no power to the unit This is normal operation The thermostat setting is preventing the heater from turning on Manual reset overheat protection triggered The heater is disabled There are no batteries or the signal is poor Check that the unit is plugged into a standard 120V outlet Press the Power button several times make sure power is set to the ON position Check your heater cord and plug connections Faulty wall outlet connections or loose plugs can cause the outlet or plug to overheat Be sure the plug fits tight in the outlet Heaters draw more current than small appliances overheating of the outlet may occur even if it has not occurred with the use of other appliances During use check frequently to determine if your plug outlet or faceplate is HOT If so discontinue use of the heater and have a qualified electrician check and or replace the faulty outlet s Adjust the temperature settings to ensure that the thermostat is set higher than the current room temperature Turn the Power to OFF and unplug the unit from the wall outlet for 5 minutes After 5 m
10. or abnormal heating occurs the thermostat protective device will cut off the power supply to CAUTION Never leave the heater operating unattended avoid damage to the fireplace or risk of fire Extreme caution is necessary if unsupervised children or invalids l are nearby CAUTION Before assembly carefully use scissors or a utility knife to cut and unwrap all parts Make sure you do not discard DANGER In order to avoid overheating do not cover the the hardware heater NOTE Use care in assembling your new fireplace Take your time and use the hardware provided and a quality Phillips head screwdriver Never overtighten bolts Do not sit on any part of the mantel WARNING If the supply cord is damaged it must be replaced by the manufacturer its service agent or similarly qualified persons in order to avoid a hazard WARNING Under no circumstances should this fireplace be modified Parts that must be removed for servicing must be re placed prior to operating this fireplace again NOTE To avoid injury from unexpected starting or electrical shock do not plug the power cord into a source of power during unpacking and assembly The cord must remain unplugged WARNING This appliance is hot when in use To avoid whenever you are adjusting assembling the fireplace burns do not touch hot surfaces with bare skin If provided use handles when moving this appliance Keep combustible materials such as furniture pillo
11. reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interfer ence to radio or television reception which can be determined by turning the equipment off and on The user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the equipment and the receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help This device complies with Part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Modifications not approved by the party responsible for compliance could void user s authority to operate the equipment This Class B digital apparatus complies with Canadian ICES 003 Care and Cleaning Dust your fireplace regularly with a soft non lint producing cloth or household dusting product Clean your fireplace with a gentle non abrasive household cleaner Dry your fireplace immediately with a soft cloth or towel T
12. s appliance turn the controls to the off position and then remove the plug from the outlet WARNING prevent a possible fire do not block air intakes Connect to properly grounded outlets only or exhaust in any manner Do not use on soft surfaces like a bed where the opening may become blocked This appliance when installed must be electrically grounded in accordance with local codes or in the absence er of local codes with the current CSA 22 1 Canadian WARNING Use this appliance only as described in the manual Electrical Code For U S A installations follow local codes Any other use not recommended by the manufacturer may cause and the National Electrical Code ANSI NFPA NO 70 fire electric shock or injury to persons 9 appliance has hot and arcing or sparking parts inside Do not use it in areas where gasoline paint or flammable liquids WARNING This appliance has hot and arcing or sparking parts are used or stored This fireplace should not be used as a inside Do not use it in areas where gasoline paint or flammable drying rack for clothing Do not hang Christmas stockings or liquids are used or stored This fireplace should not be used as a other decorations on or near this product drying rack for clothing Do not hang Christmas stockings or other decorations near this product 10 There is a thermostat limiter inside the heater When inner temperature overheating
13. t setting range is 62 F 82 F or 17 C 27 C or always ON This button on the remote control only turns ON and OFF the heater function i A NOTE To change between F and C press and hold the Heater button on the control panel for 10 seconds 2 Adjusting the flame Press the Flame button to increase and decrease the flame intensity There are 6 brightness levels you can cycle through as well as the OFF setting Q Setting the timer Press the Timer button to cycle through the 10 timer settings 30 minutes 1 Hour 2H 3H 4H 5H 6H 7H 8H and 9H and the OFF setting Operation continued 5 Replacing the remote control battery When the remote control stops operating or its range seems reduced it is time to replace the battery with new ones On the back end of the remote press and slide the battery door open and remove the old battery Insert 2 AAA batteries checking that the and sides of the battery match inside the battery compartment Replace the battery compartment door NOTE Do not mix old and new batteries Do not mix alkaline standard Carbon Zinc or rechargeable NiCad NiMh etc batteries NOTE Please operate the remote control at a slow buttons in rapid succession may cause the transmitter to malfunction NOTE Batteries should be removed if the product is to be left
14. unused for a long time Power cord information measured pace Press the remote control buttons with an even motion and gentle pressure Repeatedly pressing This heater is for use on 120 volts The cord has a plug as shown in the figure Connect to properly grounded outlets only Do not use a 2 prong adapter Never use with an extension cord or relocatable power tap outlet power strip 6 Disposing of used batteries The battery may contain hazardous substances that could endanger the enviroment and human health This symbol marked on the battery and or packaging indicates that used battery shall not be treated as municipal waste Instead it shall be left at the appropriate collection point for recycling By correctly disposing used batteries you prevent potential negative consequences for the environment and human health Recycling used materials also conserves natural resources For more information about collecting and recycling used batteries please contact your local municipality your waste disposal service or the point of sale where you purchased this product Please contact 1 877 527 0313 for further assistance FCC ICC Information This equipment has been tested and found to comply with the limits for Class B digital device pursuant to part 15 of the FCC Rules These limits are designed to provide
15. ws bedding papers clothes and curtains at least 3 ft 0 9 m from the front of this appliance If any part is missing or damaged do not attempt to use or plug in the power cord until the missing or damaged part is correctly replaced To avoid electric shock use only identical replacement parts when servicing double insulated tools HAMPTONBAY COM Please contact 1 877 527 0313 for further assistance Warranty 1 Year Limited Warranty The manufacturer warrants this product to be free from manufacturing and material defects for a period of one year from date of purchase subject to the following conditions and limitations 1 Install and operate this Electric Fireplace in accordance with the installation and operating instructions furnished with the product at all times Any unauthorized repair alteration willful abuse accident or misuse of the product shall nullify this warranty 2 This warranty is non transferable and is made to the original owner provided that the purchase was made through an authorized supplier of the product 3 warranty is limited to the repair or replacement of part s found to be defective in material or workmanship provided that such part s have been subjected to normal conditions of use and service after said defect is confirmed by the manufacturer s inspection 4 manufacturer may at its discretion fully discharge all obligations with respect to this warranty by refunding the w
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