Emberglow VMO24RNG Installation Guide
Contents
1. Remote Sensor Switch to OFF When the transmitter receiver batteries are low depressing the ON OFF key the light intensity of the LED is weak to alert of a low battery condition before losing battery power at all As soon as the depleted batteries are replaced the transmitter receiver will restart its normal operation Page 11 ITS TS EX OSIRIS TN A INT IRI ITS ON TST ge i ty shall apply to the original purchaser at the original installation point only All logs are guaranteed for three years against manufacturer s defects The burner assembly system is guaranteed for a period of 3 years from the date of purchase and will be replaced for freight costs only Safety Pilot valves and thermocouples are guaranteed for a period of one 1 year under the original manufacturer s warranty General Warranty This warranty does not apply in the case of improper installation neglect accident misuse or as a result of modifications of the original product LARS gt S x All costs for removal and re installation are the expressed responsibility of the purchaser For repair replacement or service to defective partiparts please contact our Customer Service Hotline number below Thereafter with valid warranty registration and proof of purchase call the Customer Service Hotline for authorization to ship defective part prepaid and insured in original carton to Sure Heat Manufacturing 1861 West Oak Parkway Marietta GA 30062 Go2. in the sizing chart itis necessary to provide adequate combustion and ventilation air Air for combustion and ventilation must not be obstruct ed Provide adequate clearance around air opening in the combustion chamber and adequate accessibility clearance for servicing and proper operation NEVER obstruct the front opening of the fireplace Unpack the appliance carefully and inspect for missing parts or damages that may have occurred during shipping If any part of the appliance is missing or damaged please notify Sure Heat Manufacturing at 800 229 5647 Fireplace Preparation The fireplace needs to be properly prepared before installing this fireplace unit 1 Turn off gas supply to the fireplace 2 Clean chimney and fireplace floor of any combustible material to limit the smell from the system Gas Piping and Gas Pressure Requirements PREPARATION Check the type of gas that is supplied to your fireplace Only install the unit that is equipped to operate on the gas that is supplied to your fireplace All gas piping must be installed to comply with local and national fuel gas codes Compounds used on threaded joints of gas piping must be resistant to the action of LP gas Before installing the unit it is necessary to close the main gas valve at the gas meter or L P tank Ensure that there is proper ventilation in the area in which system is operating Page3 IMPORTANT INFORMATION The minimum inlet gas supply pressure
3. ION Due to high temperatures the appliance should be located out of traffic and away from furniture and draperies Do not place clothing or other flammable material on or near the appliance Children and adults should be alerted to the hazards of high surface temperature and should stay away to avoid burns or clothing ignition Young children should be carefully supervised when they are in the same room with the appliance Please retain this manual for future reference The installation must conform with local codes or in the absence of local codes with the National Fuel Gas Code ANSI Z223 1 NFPA 54 or the CSA B149 1 Natural Gas and Propane Installation Code This appliance must be installed only in a solid fuel fireplace with a working flue and constructed of non combustible material Installation and repair should be done by a qualified service technician The appliance should be inspected before use and at least annually by a qualified service technician More frequent cleaning may be necessary due to excessive dust or carpet lint It is important that the circulating air passageways be kept clean Keep appliance clear and free from combustible materials gasoline and other flammable vapors and liquids FIREPLACE SIZING GUIDE Opening Fireplace Chimney Height idth Depth pening 18 15 50 sq in The minimum opening that must be provided by the fireplace chimney to vent the unit properly is show above
4. NTENANCE OF THE SYSTEM gt Under normal use this unit will require only limited cleaning To clean the unit first turn the Pilot Control Knob to OFF and allow the system to cool down The logs and grate can get very hot Handle only when the system is cool Keep the control valve logs and burner area clean by vacuuming or brushing at least twice a year Visually inspect the pilot Dust or blow away any dust or lint accumulating Sufficient space must be providedd around this appliance to provide air for combustion and ventilation Keep the front of the appliance clear of all obstacles and materials Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance During the manufacturing process this appliance is treated with certain coloring agents These agents are not harmful but may produce annoying smell and smoke as they are burned off This is a temporary occurrence that ceases after two 2 to three 3 hours of use I your unit shuts down and the above does not work please do the following Locate your thermocouple Follow the copper line to the back of the control box It is connected with a 3 16 nut Disconnect and clean with a dry paper towel Re connect and tighten finger tight then turn with a wrench wrtment at 800 229 5647 For further assistance please contact our Customer Service D FINAL CHECKS Things To Do 1 Use only the type of gas for
5. SURE HEAT Installation and Operating Instructions for NATURAL amp L P GAS VENTED GAS LOG SETS Model VMO24NG LP Sure Heat Manufacturing 1861 West Oak Parkway Marietta GA 30062 Tel 800 229 5647 Fax 770 424 3842 WARNING It is very important to read the instructions in this manual before starting installation Do not attempt to modify or alter the construction of the fireplace or its components Any modification or alteration may void the warranty of these units WARNING Solid fuel shall not be burned in a firepla decorative appliance is installed WARNING If the information in this manual is not followed exactly a may result causing property damage personal injury or lo Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance WHAT TO DO IF YOU SMELL GAS Do not try to light any appliance Do not touch any electrical switch do not use any phone in your building Immediately call your gas supplier from a neighbor s telephone Follow the gas supplier s instructions Ifyou cannot reach your gas supplier call the fire department Installation and service must be performed by a qualified installer service agency or the gas supplier Batteries not included Batteries required 3 AAA s for remote and 4 AA s for remote receiver PARTS LIST Glowing Embers T Pipe Dope Page 2 IMPORTANT INFORMAT
6. T burn solid fuels in a fireplace where this appliance is installed Page 10 Problem No pilot ignition 2 Inadequate flame 3 Unit shuts off Unit ON OFF issues 5 Remote control transmitter receiver Cause pilot valve not on gas line not clear air in gas line no gas supply to the fireplace no LP gas main shutoff valve closed valve partially closed gas line obstruction thermocouple is overheating unit will not turn ON low battery detection transmitter receiver C orrective Action Turn valve to PILOT and depress keep match near pilot burner until ignition Inspect supply lines for tube kinks or obstructions turn valve to PILOT and depress keep match near pilot burner until ignition allow air to purge through the line may take up to five 5 minutes check to see if the fireplace is hooked to the gas supply fill tank turn valve on open valve fully burner inspection for tube kinks or obstructions reposition logs to keep main burner flame off the thermocouple assembly After the pilot has been lit make sure to wait 2 3 minutes for flame to appear Make sure to only press button on remote ONCE wait for soft beep after 5 seconds the flame will go out and the unit will be OFF but the pilot light will still be ON If you want to completely turn OFF the unit make sure to turn the Pilot Control Knob to OFF and the
7. er System should be located towards the back and centered in the combustion chamber of the vented fireplace The Burner System should be centered from left to right with about an inch of space on either side CONNECTING GAS SUPPLY TO BURNER PAN AND LOG GRATE PLACEMENT Place Burner System in proper location 2 Attach 3 8 to 1 2 gas inlet fitting to the 1 2 gas supply stub See Figure 2 3 Carefully bend the flared tubing as needed to make the connection between the burner assembly and the gas inlet fitting 4 Next attach the flared tubing to the burner assembly first then to the gas inlet fitting Avoid kinking the flared tubing while bending If tubing must be cut use a tube cutter Flare the cut end of the tube with a flaring tube Figure 2 5 Be certain all connections are tight and use pipe compound on all male threads to seal joints NOTE The pipe compound must be resistant to the action of LP gas Test all connections with a soapy water solution with gas supply turned on If bubbles appear on any connection retighten and reset Once itis determined there are no leaks whatsoever turn off gas supply and move to next assembly step GRANULE AND EMBER PLACEMENT A Spread granules over the installed burner pan Granules should not fill up the entire pan The granules should stop 3 4 1 from the top of the pan Slope the Granules down toward the front of the pan without overflowing them over the front lip of the b
8. is 5 5 inches water column for natural gas and 11 0 inches water column for propane The maximum allowable inlet gas supply pressure is 10 5 inches water column for natural gas and 13 0 inches water column for propane If this appliance is to be supplied with L P gas the tank or bottle supplying the aas must have a requlator that reduces qas pressure between 11 and 13 inches water column Set Natural Gas 24 60 000 BTUs Gas 00 BTUs INSTALLATION TO EXISTING GAS LINE IN FIREPLACE A manual ON OFF valve should be present within easy reach of the Gas log set If a manual valve is not present one must be installed prior to the gas log installation INSTALLATION IN A MASONRY FIREPLACE A 1 2 gas supply line must be provided to the fireplace Most installations require drilling an access hole through the Masonry wall The supply line should be secured and sealed by mortar within the access hole The supply line should also have an ON OFF valve in the wall or inside the fireplace DAMPER CLAMP INSTALLATION This appliance is only to be installed and burned in a fully vented fireplace with a fully functional damper and chimney that is free of any obstructions A damper clamp is provided to allow any pilot combustion products to vent The unit must be operated with the damper in the fully opened position See Figure 1 KS MASONRY FIREPLACE Page 4 Figure 1 Damper Stop Clamp BURNER SYSTEM LOCATION 1 The Burn
9. it ON or OFF using the remote 14 To operate unit with remote a Make sure switch is turned to REMOTE b Make sure Pilot Control Knob is switched to ON c Press button once to turn unit ON You will hear a soft beep than the flame will appear d To turn the unit OFF Press the button on the remote gpeg after five 5 seconds the flame will disappear and the unit will turn off NOTE the pilot light will remain on oono Figure 4 HULO Make sure switch P Setting REMOTE to use the remote Pilot Control Knob If the pilot cannot be ignited with the piezo it can be manually lit with a match Follow steps 2 through 8 in the above Lighting Instructions then Push the Pilot Control Knob in fully and hold it in Immediately light the pilot with a match Continue to hold the Pilot Control Knob in for about one 1 minute After one 1 minute release the knob and it will pop back out The pilot should remain lit If it goes out repeat steps 2 through 8 Ifthe control knob does not pop out when release STOP and immediately call your service technician or gas supplier Ifthe pilot will not stay lit after several tries turn the Pilot Control Knob clockwise to OFF and call your service technician or gas supplier TO TURN GAS OFF TO APPLIANCE 1 Turn the switch to OFF 2 Push in the Pilot Control Knob slightly and turn clockwise to OFF DO NOT FORCE Page 9 MAI
10. it Make sure the switch Not the Pilot Control Knob is turned to OFF See Figure 4 Turn off all electrical power to the unit Push in Pilot Control Knob slightly and turn clockwise to OFF Wait five 5 minutes to clear out any gas Then smell for gas including near the floor If you smell gas STOP Follow B on the Safety Information label Ifyou don t smell gas continue on to the next step The pilot is located by the main burner Push in the Pilot Control Knob slightly and turn counter clockwise to Pilot Hold the Pilot Control Knob slightly and turn counter clockwise to Pilot Continue holding the Pilot Control Knob for up to one 1 minute before releasing The knob will pop back out upon release Pilot should remain iit If it goes out repeat steps 5 through 8 If knob does not pop out when released stop and immediately call your service technician Ifthe pilot will not stay lit after several tries turn the gas control knob to OFF and call your service technician 10 Push in the Pilot Control Knob and turn counter clockwise to ON 2 This valve is equipped with a HI LO feature Set unit to desired flame height The valve is also equipped with a safety lockout feature that will prevent the relighting of the pilot after it is extinguished You must wait one 1 minute for valve to reset itself before relighting the pilot 13 Then move switch to remote You will then be able to switch the un
11. ods returned improperly packaged are the sole responsibility of purchaser M on A e Itis agreed that any repair or replacement is the exclusive remedy from Sure Heat Manufacturing In no case shall Sure Heat be liable for any consequential damage or breach of this or any other warranty expressed or implied whatsoever This limitation as to consequential damages shall not apply in states where prohibited Purchased From Date Name Phone __ Address City State Zip Please photocopy and return to Sure Heat within 14 days of purchase If you have other questions please contact our Customer Service Hotline at 800 229 5647 PSL SESESLNI SENSES ENS EN ENE G RMH 130 005314 Page 12 08 08
12. urner pan See Figure 3 NOTE Any granules left over can be spread on the floor of the fireplace in front and on side of the log set The stone should not be placed on or near the burner Contact with the burner can cause the production of excessive carbon monoxide B Spread glowing embers over the top of the granules covering the entire surface area concentrating on the front and sides of the burner pan for the most realistic burning effect See Figure 3 Page5 IMPORTANT INFORMATION LOG PLACEMENT IMPORTANT INFORMATION FOR YOUR SAFETY READ BEFORE LIGHTING If you do not follow these instructions exactly a fire or explosion may result causing property damage personal injury or loss of li This appliance is equipped with an ignition device piezo which lights the pilot automatically If the piezo fail to light the pilot turn to Match Lighting Instructions on Page 9 PIEZO D BEFORE LIGHTING the unit smell around the appliance area for gas Be sure to smell next to the floor because some gas is heavier than air and will settle on the floor WHAT TO DO IF YOU SMELL GAS Do not try to light any appliance Do not touch any electrical switch Do not use any telephone in your building Immediately call your gas supplier from a neighbor s telephone Follow the gas supplier s instructions If you cannot reach your gas supplier call the fire department Installation and service must be performed b
13. ver move the three positions slider of the receiver in the REMOTE position and depress the ON OFF key of the transmitter The System as got an automatic learning mode that allows the receiver to mate with a new transmitter in he event that the transmitter must be replaced As soon as the receiver receives the first correct command from any remote control it captures the new address and then beeps 3 times to confirm the synchronization and command execution Install four 4 AA ge batteries into the remote receiver box as shown on the left o freque y appliances Ifthe f pi ATTENTION Turn OFF main gas supply of the appliance during installation or maintenance of the receiver Place the receiver s 3 position slider switch in the OFF position during installation or maintenance Turn OFF main gas supply of the appliance prior to removing or reinserting the batteries in the receiver chilf safety Child safety function OFF function ON CHI LOCK OUT FI With this function it is possible to deactivate the remote control key BACKUP FUNCTION If the batteries of the Re are low the appliance can be switched on manually by moving the 3 position slider switch on the Receiver to the ON position INSTALLING BATTERIES Batteries not included ae install three 3 AAA batte to the remote control as shown on the left STOP Read the safety information label found on the un
14. which your system is designed The type of gas the system is equipped for is stamped on the rating plate Install appliance and all gas piping according to local codes Disconnect or isolate the system during line pressure testing Make sure 1 2 gas line is run to the fireplace to ensure sufficient gas volume to the appliance Install the system only in a fireplace suitable for burning solid fuel Use pipe sealant on threaded joints of gas piping that is resistant to the action of LP gas Install a manual shutoff valve union and 1 8 NPT plugged pressure tap ahead of controls Use mild soap and water solution when checking for leaks Keep the area around the appliance clear and free of combustible materials gasoline and any flammable or explosive material 10 Follow the lighting and operation procedures given in this manual 11 Periodically inspect the pilot and burner flame 12 Clean the appliance as described in this manual 13 Keep the logs properly positioned Things NOT To Do 1 Do NOT modify or alter this appliance in any way Do NOT use this appliance with any gas other than that for which it is equipped Do NOT install the appliance in any area where gasoline or any flammable material is used or stored Do NOT use open flame to check for leaks Do NOT operate this system with glass doors in the CLOSED position Do NOT block or restrict any grilles of a factory build fireplace in which the appliance is installed Do NO
15. y a qualified installer service agency or the gas supplier Use only your hand to push in or turn the Pilot Control Knob Never use tools If the knob will not push in or turn by hand do not try to repair call a qualified service technician WARNING THE USE OF FORCE OR ATTEMPTED REPAIR MAY RESULT IN A FIRE OR EXPLOSION Do not use this appliance if any part has been under water Immediately call a qualified service technician to inspect the appliance and replace any part of the control system and any gas control which has been under water Page7 REMOTE CONTROL INFORMATION TECHNICAL DATA REMOTE CONTROL Supply voltages 45V three 1 5V AAA batteries Ambient Temperature Ratings 0 60 C 32 140 F THIS DEVICE COMPLIES WITH PART 15 OF THE FCC RULES OPERATION IS SUBJECT TO THE FOLLOWING TWO CONDITIONS 1 2 This device may not cause harmful interference AND This device must accept any interference received including interference that may cause undesired operation Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Radio frequency 315 MHz RECEIVER Sumply veltaue 6 0V four 1 5 V AA batteries re ratings 0 60 C 32 140 F Badio frequency 315 MHz Transmission Light ON OFF Key COMMUNICATION BETWEEN THE REMOTE CONTROL AND THE RECEIVER To program the transmitter to the recei
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