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Eccotemp 45HI-NG Instructions / Assembly

1. Gas Supply AX WARNING Do not attempt to convert this water heater for use with a different type of gas other than the type shown on the rating plate Such conversion could result in hazardous operating conditions Please have a professional connect the gas pipe The supplied Manual Gas Appliance Shutoff Valve Gas Supply must be installed at the gas connection of the water heater at the time of installation see diagram to the left The branch gas supply line to the water heater should be clean black steel pipe or other approved gas piping material A ground joint union ANSI design certified semi rigid Manual Gas f Appliance Shut off Supplied A sediment trap should be installed at the bottom of the gas line The inlet gas pressure to the water heater must not exceed 10 5 w c for natural or 14 w c for LP gas For purposes of input adjustment the minimum inlet gas pressure with main burner on is shown on the water heater rating plate If high or low gas pressures are present contact your gas supplier for correction The appliance and its indivdual shutoff valve must be disconnected from the gas supply Pfister or flexible gas appliance piping system during any pressure connector should be installed testing of that system at test pressures in the gas line close to the in excess of 1 2 psi 3 5 kPa The appliance water heater must be isolated from the gas supp
2. FCCOTEMP THE FUTURE OF EFFICIENCY 45 Hl ECCOTEMP TANKLESS WATER HEATERS p1 45 RESIDENTIAL INDOOR GAS TANKLESS WATER HEATER USE amp CARE MANUAL WITH INSTALLATION INSTRUCTIONS FOR THE INSTALLER PHONE 866 356 1992 EMAIL SUPPORT ECCOTEMP COM ADDRESS 315 A INDUSTRIAL RD SUMMERVILLE SC 29483 9 d PRODUCT SUPPORT ECCOTEMP COM HELP DESK SHOP ONLINE ECCOTEMP COM PRODUCT STORE LOCATOR ECCOTEMP COM LOCATOR eccoremp com n WARNING If the information these instructions is not followed exactly a fire or explosion may result causing property damage personal injury or death Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance WHAT TO DO IF YOU SMELL GAS Do not try to light any appliance Do not touch any electrical switch do not use any phone in your building Immediately call your gas supplier from a neighbor s phone Follow the gas supplier s instructions If you cannot reach your gas supplier call the fire department Installation and service must be performed by a qualified installer service agency or the gas supplier Use amp Care Manual With Installation Instructions for the Installer Residential Indoor Gas 140 00 BTU Max Input 6 8 GPM Tankless Water Heater WARNING This water heater may not be suitable for use in m
3. Check and open the gas valve fully The temperature is set Water too hot 00 high Water shutoff valve is not fully opened Small amount of water Allow more water to flow has been heated Water filter is clogged Clean the filter with a tooth brush Decrease the temperature setting Check shutoff valve and open fully Fan continues to rotate after hot water faucet is closed This function is to purge unburned gas 10 15 seconds Normal operation There is no need to call for service Check for error code 3 Product Support Eccotemp com help desk Shop Online Eccotemp com products 9 Store Locator Eccotemp com locator ville SC 29483 g 2 Error Code Guide When an error code is displayed If the error code remains shown Close the hot water faucet turn off the Close the hot water faucet and turn off switch on the remote control the Wait for about 5 minutes before turning the switch on the remote control switch on again Take the proper action shown below and Open the hot water faucet attempt operation of the appliance again ee f the error code is still shown NOTICE If an error code other than those liste below is displayed immediately turn off the hot the hot water faucet and turn off water faucet take note of the error code turn the switch on the remote control off the switch on the remote control and call the Take note of the e
4. Washer X 2 pcs Exposive Screw 02 pcs Wood Screw x 4 pcs Use amp Care Manual 1 Product Support Eccotemp com help desk EE Shop Online Eccotemp com products o Store Locator Eccotemp com locator Water Supply Connections Plumbing should be carried out by a qualified plumber in accordance with local codes Use approved plumbing materials and tools only Install a Check Valve between the water heater and the water shutoff valve See illustration below To conserve energy and to prevent freezing insulate both cold Water riter and hot water supply lines DO NOT cover the drain valves Install a shutoff valve near the inlet of the water heater for service and draining purposes Before connecting the water supply pipe to the water heater open the shutoff valve clean out sand debris air caulking material etc inside the pipe Connect to the water inlet then check water flow Close the shutoff valve and clean the water filter Clean the Water Filter Water Inlet one having a backflow preventer in the cold water supply line means shall be provided to control thermal expansion Contact the water If a water heater is installed a closed water supply system such as Water supplier or local plumbing inspector on how to control this situation CAUTION This water heater must only be used with the following water supply system c
5. 1 Cannot be seen 2 Are heavier than air Keep flammable products 3 Go a long way on the floor 1 Far away from heater 4 Can be carried from other rooms to 2 In approved containers the main burner flame by air currents 3 Tightly closed 4 Out of children s reach Installation Do not Install water heater where flammable products will be stored or used unless the main burner flame Is at least 18 above the floor This will reduce but not eliminate the risk of vapors being ignited by the main burner flame Read and follow water heater warnings and Instructions If owners manual is missing contact the retailer or manufacturer Lig Product Support Eccotemp com help desk m Shop Online Eccotemp com products Store Locator Eccotemp com locator eo fee ville SC 29483 Bt IMPORTANT SAFETY INFORMATION READ ALL INSTRUCTIONS B EFORE USING DANGER WATER TEMPERATURE SETTING Safety and energy conservation are factors to be considered when selecting the water temperature setting Water temperatures above 125 F can cause severe burns or death from scalding The thermostat is adjusted to its lowest temperature position when shipped from the factory Be sure to read and follow the warnings outlined on the label pictured below Time Temperature Relationship in Scalds LN DA N R Water Temperature Time To Produce a Serious Burn 120 F More than 5 minutes 125 F 11 2to 2 minutes 130 F Abou
6. Local codes or plumbing authority requirements may vary from the instructions or diagrams provided and take precedent over these instructions 3 Product Support Eccotemp com help desk EE Shop Online Eccotemp com products o Store Locator Eccotemp com locator Mounting the Water Heater 5 6 Make sure the location of the appliance allows for easy access and operation In case of dry wall or concrete wall use dry wall anchors or lag bolts The water heater requires 120 60Hz Have a receptacle with ground terminal near the water heater The length of the power supply cord is 5 feet Installation Drill the holes as per the sizes in the figure to the left put 2 Holes expansion screws into the top holes and 2 rubber screws into the bottom holes 4 0 4 deep 2 Hang up the water heater unit tighten the expansion screws and put 2 wood thread screws into the bottom holes CAUTION Reinforcement of the wall is required in case the wall is not strong enough to hold the appliance Indoor unit mus t be ins talled with CAT 3 vent pipe in acc ordance with v ent supplier 4 5 Manufacturer in acc ordance with loc al code Elbow Owner must refer to vent Ci m manufacturer s instructions and specifications Z Flex information can be found at www novaflex com please refer to page 19 for additional links A BACK INSTALLATION Insert the vent pipe through the
7. NOTICE The pipes MUST be completely drainable If the hot water faucets are located at a point higher than the water heater place a drain valve at the lowest point see diagram to the left Drain Valve Relief Valve A new pressure relief valve complying with the Standard for relief Valves and Automatic Gas Shut Off Devices for Hot Water Supply Systems ANSI Z21 22 must be installed at the hot water outlet connection of the water heater at the time of installation Local codes shall govern the installation of relief valves For safe operation of the water heater be sure that The pressure rating of the relief valve must not exceed 150 psi the maximum working pressure of E water heater as marked on the rating plate The BTUH rating of the relief valve must equal or exceed the BTUH input of the water heater as marked on its rating plate No valve of any type should be installed between the relief valve and the water heater Discharge from the relief valve should be piped to a suitable drain to eliminate potential water damage Piping used should be of a type approved for the distribution of hot water Hot and cold water lines should be insulated up to the water heater The discharge line must be NO SMALLER than the outlet of the valve and must pitch downward to allow complete drainage by gravity of the relief valve and discharge line The end of the discharge line should not be threaded or concealed and should be prote
8. above meter regulator assembly 3 ft 91 cm within a height 15 ft above the meter regulator assembly Clearance to service 3 ft 91cm regulator vent outlet Clearance to nonmechanical 4 ft 1 2 m below or to air supply inlet to building or the combustion air inlet to any other appliance Clearance to a mechanical air supply inlet Clearance above paved 6 in 15 cm for appliances lt 10 000 Btuh 3 kW 12 in 30 cm for appliances gt 10 000 Btuh 3kW and lt 100 000 Btuh 30 kW 36 in 91 cm for appliances 100 000 Btuh 30 kW side of opening 1 300 mm above opening 3 ft 91 cm above if within 10 ft 3 m horizontally 6 feet 1 83 m 7 ft 2 13 m sidewalk or paved driveway located on public property Clearance under veranda 12 in 30 porch deck or balcony For clearances not specified in ANSI 2223 1 NFPA 54 or CSA B149 1 one of the following shall be indicated A minimum clearance value determined by testing in accordance with Clause 5 20 B Areference to the following footnote Clearance in accordance with local installation codes and the requirements of the gas supplier vent shall not terminate directly above a sidewalk or paved driveway that is located between two single family dwellings and serves both dwellings Permitted only if veranda porch deck or balcony is fully open on a minimum of two sides beneath th
9. Anti Freezing function only port of remote control Water inlet Connect Gas inlet Remote control optional Water outlet Control panel AX CAUTION For your safety DO NOT attempt repair of electrical wiring gas piping burners or other safety devices Refer repairs to qualified service personnel Eccotemp Systems LLC Limited Warranty Information Model s 45HI LP 45HI NG 45H LP 45H NG Eccotemp hereby warrants this product to be free of material defects in materials and workmanship when installed and operated according to Eccotemp s installation and operating instructions This Limited Warranty extends to the original purchaser and subsequent owners but only while the product remains as the site of the original installation This Limited Warranty terminates if moved or reinstalled at a new location There are no warranties express or implied made or given other than contained in this Limited Warranty No agent employee or representative of Eccotemp has any authority to bind Eccotemp to any representation or warranty concerning the Product not contained in this Limited Warranty Eccotemp reserves the right and authority to change modify or alter this warranty at any given time Except as expressly set forth herein THERE ARE NO REPRESENTATIONS OR WARRANTIES EXPRESS OR IMPLIED INCLUDING WITHOUT LIMITATION AS TO MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE WITH RESPECT
10. Locator Eccotemp com locator rille 5 2948 EY e 5 4 Before You Call For Service Troubleshooting Tips Save time and money Review the charts on the following pages first and you may not need to call for service This water heater incorporates a variety of shut off devices that prevents the operation of the water heater down if undesirable combustion conditions occur Such as the presence of a blockage of the combustion air vent insufficient gas or pressure which can impact the safe operation of the water heater Please contact a Qualified Service Technician if this occurs Possible Cause What To Do Check shutoff valve and open fully Not enoughor fully opened no hot water Hot water faucetisnot Open hot water faucet completely Elo cd The main burner goes off when incoming Dor water volume is inadequate Water piping is frozen Allow piping to thaw No electricity or water Check that proper power is being supplied supply is cut off and or water supply is adequate Unit is not ON Turn the unit ON by the button on the remote control uou cde e Hay Increase the temperature setting be set too low Mana Check replace if necessary if applicable Error code displayed on See instructions for Error Code and if remote control panel required contact a dealer for service Increase the temperature setting Water not set too low not enough 7
11. TO ANY GOODS SOLD HEREUNDER BUYER S EXCLUSIVE REMEDY IS LIMITED TO REPAIR OR REPLACEMENT OF THE GOODS SOLD AT ECCOTEMP S DISCRETION ECCOTEMP SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES Limited Warranty Period This Warranty is extended by Eccotemp Systems to the Owner This warranty takes effect on the date of installation of the Product or 30 days after the date of purchase whichever occurs first and is effective until the specified anniversary of such date as follows 1 Limited Five Year replacement years 1 through 5 of defective parts other than the heat exchanger Labor not included 2 Limited additional Ten Year replacement years 1 through 10 on the heat exchanger when the Product is used in a single family dwelling Labor not included 3 Limited additional Two Year replacement years 1 through 2 on the heat exchanger when the Product is used for commercial capacity if it is used in other than a single family dwelling or if the Product is supplied with pre heated or circulated water labor not included 1 Total Ten Year Years 1 through 10 or 6 500 operational burn hours recorded by the water heater whichever occurs first Item Period of Coverage Heat Exchanger 10 years All other parts 5 years Coverage s are void if the unit is used in a hot water circulation loop in series with a circulation system or where an on demand recirculation system is not incorporated Owner is responsible
12. The open flame of the water heater s main burner can ignite these vapors causing an explosion or fire which may result in severe burns death or property damage 1 Product Support Eccotemp com help desk ie Shop Online Eccotemp com products Store Locator Eccotemp com locator ville SC 29483 2 Installing the water heater Raising the water heater will reduce BUT NOT eliminate the possibility of lighting the vapor of any flammable liquids which may be improperly stored or accidentally spilled If the water heater is installed in a garage it should be installed so that the direct ignition system and main burner are no less than 18 inches above the garage floor Hot and cold water lines should be insulated to conserve water and energy The water heater must be located so it is not subject to physical damage for example by moving vehicles area flooding etc The water heater should be installed with the proper venting materials and termination suitable for Category Ill venting Failure to install and properly vent the water heater to the outdoors as outlined in the Venting Section of this manual can result in unsafe operation Owner must refer to vent manufacturer s instructions and specifications Z Flex information can be found at www novaflex com please refer to page 19 for additional links For other than a direct vent appliance the appliance must be locate
13. duct openings which supply combustion and ventilation air are to be covered with a dieere screen or grill the net free area openings in the material of the covering material must e used in determining the size of the openings Protective screening for the openings MUST NOT be smaller than 1 4 esh to prevent clogging by lint or other debris Corrosive Atmospheres The air in beauty shops dry cleaning establishments photo processing labs and storage areas for liquid and powdered bleaches or swimming pool chemicals often contain such halogenated hydrocarbons An air supply containing halogenated hydrocarbons may be safe to breathe but when it passes through a gas flame corrosive elements are released that will shorten the life of any gas burning appliance Inspect Shipment Propellants from common spray cans or gas leaks from A C and refrigeration equipment are highly corrosive after passing through a flame The water heater warranty is voided when failure of the heater is due to operation in a corrosive atmosphere NOTICE The water heater should not be installed near an any air supply containing halogenated hydrocarbons Inspect the water heater for possible damage Check the markings on the rating plate of the water heater to be certain the type of gas supplied corresponds to the water heater requirements Verify all included parts are present see below ED o e Gas Appliance Pressure Shut off Relief Valve
14. if the gas supply fails to shut off Read this manual entirely before installing or operating the water heater Use this appliance only for its intended purpose as described in this Use and Care Manual Be sure your appliance is properly installed in accordance with local codes and the provided installation instructions Part of your water heater unless it is specifically recommended in this manual All other servicing should be referred to a qualified technician READ AND FOLLOW THIS SAFETY INFORMATION CAREFULLY SAVE THESE INSTRUCTIONS Vs This water heater must be installed in accordance with these instructions local codes utility company requirements and or in the absence of local codes use the latest edition of the American National Standard National Fuel Gas Code A copy can be purchased from either the American Gas Association 400 North Capitol Street Northwest Washington DC 20001 as ANSI standard Z223 1 or National Fire Protection Association 1 Batterymarch Park Quincy MA 02269 as NFPA 54 In Canada the latest edition of the CSA B149 1 Natural Gas and Propane Installation and the Canadian Electrical Code CSA C22 TPartl in the absence of local codes 3 Product Support Eccotemp com help desk ms Shop Online Eccotemp com products Store Locator Eccotemp com locator eee Installing the water heater Indoor Location Installation distances may vary by local code It is the installer s
15. of the unit is evacuated from the appliance One 1 90 Elbow is Equivalent to 5 Feet of Straight Pipe A 1 4 per foot upward slope is acceptable when it is not possible to vent with a downward slope however a UL approved Category Ill Stainless Steel condensate trap MUST be installed at the beginning of the horizontal run See page 20 Typical Horizontal Termination w 1 4 per foot UPWARD Slope or page 14 Standard Vertical Vent Termination for examples MINIMUM VENT LENGTH Vent Seam nates The venting may be as short as 12 downward slope 7 provided one vent termination is n nn installed to the outdoors through a morean P sidewall one 90 elbow is included 7h in the installation and the wall t thimble is installed NOTICE Make sure that the seam of the vent pipe in horizontal runs is toward the top of the installation see illustration to the left Draining the Condensate In certain conditions installations in unconditioned space or having long horizontal or vertical runs may accumulate condensate Condensate is known to be acidic refer to local state provincial or federal codes for proper handling methods In order to prevent condensate from draining back into the water heater we recommend a condensate trap and drain to be installed in a horizontal vent section as close as practical to the water heater vent connection Not following proper condensate procedures wi
16. 10 F set too high Households with small before the water heater was shipped from the factory children disabled or elderly persons This is the recommended starting point may require a 120 F or lower Water temperatures above 1207 can cause severe temperature setting to burns or death from scalding The thermostat is prevent contact with HOT water adjusted to its lowest temperature position when shipped from the factory Be sure to read and follow the warnings outlined in this Water Temperature Time To Produce a Serious Burn manual and on the label located on the water heater T2DF More than 5 minutes Mixing valves are available for reducing point of use 125 F 11 2to 2 minutes RED water temperature by mixing hot and cold water 13D F About 30 seconds Branch waren BSF About 10 seconds Ene 140 F Less than 5 d EE Procedures for adjusting the thermostat for energy 145 F Less than 3 seconds vs efficient operation at the minimum water temperature 15 About 1 1 2 seconds setting consistent with the consumer s needs About 1 second Contact a licensed plumber or the local plumbing authority for further information See page 4 for details Table courtesy of Shriners Burn Institute Set Temperature Memory 1 This model can memorize and save the last set temperature the remote control with priority 2 If no remote control has priority the set temperatu
17. Control optional Faucet s d d a Gas 2 274 2 nr ppliance Pressure Hime Shut off Ain Relief Valve Supplied Cold Water Supplied Supply Line I Shut off Valve _ Drain Valve 1 2 x e Discharge Line To Suitable Drain Reference Vent Manufacturer Component Information Page 19 Below are instructions for draining water out of the water heater 1 Turn off the switch on the remote control 2 Close the gas shut off valve s 3 Close the water shut off valve 4 Turn the on off switch to the OFF position and disconnect breaker at least 10 seconds after step 1 5 Open drain valve 6 Open all hot water faucets Before proceeding to the next step make sure that COLD water is coming out of all hot water faucets 7 To put the water heater back into operation after draining follow the steps below 8 Reinstall the water filter Close the hot water outlet drain valve 9 Open the water shut off valve and close again after making sure that water comes out from hot water faucets This step is to remove air from the water lines 10 Reconnect the breaker and turn the on off switch to the ON position fully open the gas shut off valve and the water shut off valve NOTICE The water heater may not operate unless the above procedure is followed correctly 3 Product Support Eccotemp com help desk Shop Online Eccotemp com products o Store
18. DO NOT attempt to disassemble the remote control Optional Eccotemp Remote control Connection Installation and Set For Panel Control Remote Control and Remote Control units Panel Control Remote Control and Remote Control units will work with either one or two remote controls If two remotes are desired a wire connector will need to be provided To connect the remote control 1 For one control Plug the aviation joint into the socket directly on the water heater see illustration below Socket on the water heater Remote control optional Aviation joint 2 For two controls First cut off the aviation joints on the two controllers plug one into the socket on the water heater length is dependent on your requirements and throw away the other Then connect the wires of the aviation joint to the inlet wire of the connector and connect the two remote control to the outlet wires of connector 3 Product Support Eccotemp com help desk EE Shop Online Eccotemp com products o Store Locator Eccotemp com locator ville sc294833 E 3 Installation of Remote Control 1 Remove the front cover of the Remote Control See illustration below E m ct j gt Remote control Front cover D optional o Control base 2 Atinstallation site mark and screw two holes with 0 24 with 1 2 depth Insert 2 rubber screws into the holes Place the remote control again
19. ER Failure to properly install the water heater outdoors as outlined in the Installation Instructions in this manual can result in unsafe operation of the water heater To avoid the risk of fire explosion or asphyxiation from carbon monoxide never operate this water heater unless it is installed properly and has an adequate air supply for proper operation Be sure to inspect the flue terminal for proper installation at initial start up and at least annually thereafter Refer to the Care and Cleaning section of this manual for more information regarding flue terminal inspection WARNING Gasoline as well as other flammable materials and liquids adhesives solvents paint thinners etc and the vapors they produce are extremely dangerous DO NOT handle use or store gasoline or other flammable or combustible materials any where near or in the vicinity of a water heater or any other appliance Be sure to read and follow the labels on the water heater as well as the warnings printed in this manual Failure to do so can result in property damage bodily injury or death Flammable Vapor A Vapors from flammable Water heater has a main burner flame liquids will explode and catch fire The main burner flame causing death or severe burns 1 Can come on at any time and Do not use or store flammable products id such as gasoline solvents or adhesives Vapors In the same room or area near the water heater
20. RIFY PROPER OPERATION AFTER SERVICING 2 Product Support Eccotemp com help desk Shop Online Eccotemp com products Store Locator Eccotemp com locator EI IM Replacement Parts For models using natural or LP gas Instructions for placing a parts order Address parts orders to the distributor or store from where the water heater was purchased A WARNING For your safety All parts orders should include DO NOT attempt to disassemble The model and serial number of the water heater from the this unit for any reason rating plate Specify type of gas natural or LP as marked on the rating plate Part description as noted below and number of parts desired J Exhaust Outlet e 3 Temperature Controller qe m Anti Freezer Thermostat Anti i 15 TRETEN Flame Sensor Pin Heat Exchanger Protection Device lt Ignition PinA Heat Exchanger T IF Ignition Pin Burner Assembly Igniter Power Supply Cold WaterTemperature Sensor Auto Water Flow Adjust Device Fan Gas Valve Assembly Computer Board Sy a ENS EX h be ur Gas Inlet Water Outlet ater Jute Sart iau St E Water Inlet rey ILI 5 Ee Notice The Anti Freezer and it s thermostat are for the outdoor unit and the indoor unit which has the
21. all your service technician or gas supplier TO TURN OFF GAS TO APPLIANCE Turn off all electric power to the appliance if service is to be performed Turn the Gas Shut off Valve located on the outside of the unit clockwise to the OFF position wie 26 2 19 Prod LJ 7 Le roduct Support Eccotemp com help desk 4 Shop Online Eccotemp com products Store Locator Eccotemp com locator F Obes Operating the Water Heater Turning on the Water Heater 1 Make sure the gas type you will use is same as the type on the data plate 2 Turnon the main gas valve plug in the power cord be sure the socket is well grounded and press the ON OFF button on the control panel Set temperature to 120 F 3 Turn on the faucet and the fan will begin working You will hear the ignition sound after a few seconds The burner will ignite and hot water will come out If the burner is not ignited successfully the ignition sound will last a few seconds If the burner still fails to ignite turn off the faucet and wait for 10 20 seconds and repeat the above procedures For first use and or if the water heater has not been used for a considerable period of time the repeat of the above procedures may be required due to accumulated air inside the gas pipe Safety Precautions If there is any difficulty in understanding or following the Operating Instructions or the Care and Cleaning section it is recommended that a qualified pers
22. ally controlled mixing valve for reducing point of use water temperature is recommended to reduce the risk of scald injury Contact a licensed plumber or the Local plumbing authority for further information NOTICE The factory recommended operating temperatures are between 90 F and 140 F 41 Product Support Eccotemp com help desk Shop Online Eccotemp com products 9 Store Locator Eccotemp com locator DANGER NATURAL GAS AND LIQUEFIED PETROLEUM MODELS Both LP and natural gas have an odorant added to aid in detecting a gas leak Some people may not physically be able to smell or recognize this odorant If you are unsure or unfamiliar with the smell of LP or natural gas ask the gas supplier Other conditions such as odorant fade which causes the odorant to diminish in intensity can also hide or camouflage a gas leak Always check with commercial leak detector or soapy water Gas detectors are recommended in LP and natural gas applications and their installation should be in accordance with the detector manufacturer s recommendations and or local laws rules regulations or customs Water heaters utilizing LP gas are different from natural gas models A natural gas water heater will not function safely on LP gas and vice versa No attempt should ever be made to convert the water heater from natural gas to LP gas To avoid possible equipment damage personal injury or fire do not c
23. anufactured mobile homes Please check precautions may local code restrictions pertaining to permanent fixed installations in manufactured homes in your area The purpose of this manual is twofold one to provide the installer with the basic directions and recommendations for the proper installation and adjustment of the water heater and two to the owner operator to explain the features operation safety maintenance and troubleshooting of the water heater This manual also includes a parts list It is imperative that all persons who are expected to install operate or adjust this water heater read the instructions carefully so they understand how to perform these operations If you don t understand these instructions or any terms within it seek professional advice Any questions regarding the operation maintenance service or warranty of this water heater should be directed to the seller from whom it was purchased If additional information is required refer to the section on If You Need Service Do not destroy this manual Please read carefully and keep in a safe place for future reference Recognize this symbol as an indication of Important Safety Information A California Proposition 65 Warning This product contains chemicals known to the State of California to cause cancer birth defects or other reproductive harm A WARNING If the information in these instructions is not followed exactly a fir
24. athing Caulk for Weather Seal Horizontal Wall Thimble Vertical Drain Tee Horizontal Drain Pipe Part 2SVSWTFO4 Part 2SVEVWCO04 Part 2SVEDWC04 Outside Wall Condensation Drain Tube 4 Vent Pipe Part 2SVEDTKO4 Part 2SVPWCO04_ Mounting Brackets Side View 41 Product Support Eccotemp com help desk EE Shop Online Eccotemp com products 9 Store Locator Eccotemp com locator EI IM ville 2948 D O Installing the water heater Continued 1 4 per foot downward slope 6 Clearance 1 Li 12 in minimum Su pport Hanger Vent Adapter 250 mm 250 mm MU 2 tr Typical Horizontal Termination w 1 4 per foot DOWNWARD Slope n WARNING Use UL approved Category vent et Outer Thimble material only No other vent material is permitted ection Owner must refer to vent manufacturer s instructions and specifications Z Flex information can be found at www novaflex com refer to page 19 for additional links CAUTION Follow the vent manufacturers installation instructions as design might vary om manufacturer to manufacturer Side View 1 4 per foot upward slope 6 Clearance A ILS S Dl 12 in lt lt iniri ondensate Berg 2 To Drain Dispose of condensate Vent inaccordance to local codes 2 Adapter 250 mm zd 4 T A 1250 m
25. ce personnel qualified in gas appliance repair It is suggested that a routine preventive maintenance program be established and followed by the user At least once a year lift and release the lever handle on the pressure relief valve located in the hot outlet piping of the water heater to make certain the valve operates freely Allow several gallons to flush through the discharge line to an open drain Rapid closing of faucets or solenoid valves in automatic water using appliances can cause a banging noise heard in a water pipe Strategically located risers in the water pipe system or water hammer arresting devices can be used to minimize the problem Inspect the area around the water heater to ensure a safe operating environment Keep appliance area clear and free from combustible materials gasoline and other flammable vapors and liquids Ensure the unit has not been damaged If damage or denting is present contact a service personnel to verify proper operation Check for any abnormal sounds during normal operation of the water heater All piping should be checked for gas and or water leaks Refer to page 12 of this manual for instructions on leak testing The air intake and cold water supply filters should be cleaned monthly Refer to the Housekeeping section for further information DO NOT operate the water heater if you feel something is wrong with the unit DO NOT allow children to operate or
26. cted from freezing No valve of any type restriction or reducer coupling should be installed in discharge line NOTICE The diagram below illustrates a pressure only relief valve If local codes require a combination temperature and pressure relief valve be installed an extension piece may be needed NOTICE Local codes govern the installation of relief valves If local codes require that a temperature and pressure relief valve should be installed the manufacturer recommends a type 40XL Watts T amp P relief valve or an equivalent model be used NOTICE Manual operation of relief valves should be performed at least once a year Turn off the electrical power and gas shutoff valve Lift and release lever on the relief valve and check the manual operation of the relief valve You should Pressure Relief gt 17 Cold Water By BE Supply Line take precaution to avoid contact with the hot water coming out LJ Shut off Outlet of the relief valve and to prevent water damage Discharge Line to suitable drain NOTICE If the relief valve on the system discharges periodically this may be due to thermal expansion in a closed water supply system Contact the water supplier or local plumbing inspector on how to correct this situation Do not plug the relief valve 1 Product Support Eccotemp com help desk EE Shop Online Eccotemp com products o Store Locator Eccotemp com locator
27. d HOW TO CLEAN THE WATER FILTER 1 Make sure the unit is OFF and the electrical power supply has been disconnected 2 Turn the water supply OFF to the heater 3 Unscrew the water filter and slide the filter out 4 DO NOT tap the filter as it may deform and or damage the filter 5 To remove severe dust use a soft brush and wash with running water 6 Return the filter to the water heater and screw in the filter 7 Turn the electrical power supply and cold water supply ON to the water heater CLEANING THE WATER HEATER AND REMO TE CONTROL S sure the unit is OFF and the electrical power supply has been disconnected DO NOT scrub the appliance with a brush Use only mild soapy water other cleaners may damage the surface of the water heater DO NOT remove any label including the rating plate while cleaning or servicing DO NOT splash water on the remote controls when cleaning NOTICE DO NOT block or obstruct the air intake opening located at the lower left corner of the water heater A minimum of 12 is required between this combustion air inlet opening and any obstruction Venting System Inspection The venting system should be inspected annually to ensure all of the vent sections are secure and airtight It is recommended that qualified service personnel familiar with Category Ill venting inspect the venting system Check vent connection joint sections with a solution of soapy water to assur
28. d as close as practicable to a chimney or gas vent DO NOT install water heater where subject to vibrations or on the road use DO NOT install the water heater in Recreational Vehicles Mobile Homes Boats and other Watercraft DO NOT install the water heater near vents for heating or cooling A minimum of 4 feet should be maintained f the clearances stated on the Instruction Warning Label located on the front panel of the heater differ install the water heater according to the clearances stated on the label AX WARNING Combustible construction refers to adjacent walls and ceilings and should not be confused with combustible or flammable products and materials Combustible and or flammable products and materials should never be stored in the vicinity of this or any gas appliance 1 Product Support Eccotemp com help desk ms Shop Online Eccotemp com products Store Locator Eccotemp com locator Installing the water heater continued Proper operation of the water heater requires air for combustion and ventilation Provisions for combustion and ventilation air must comply with referenced codes and standards Combustion and Ventilation Air Air Openings Min 200 Sq In below the ceiling A confined space is one having a volume of less than 50 cubic feet per 1 000 Btuh of the aggregate input of all appliances within that space The air must be supplied through two permanent openings of equal area One i
29. e the leak is corrected and a qualified agency has determined the area to be safe 1 Product Support Eccotemp com help desk EE Shop Online Eccotemp com products 9 Store Locator Eccotemp com locator vile 5 29483 O G IMPORTANT SAFETY INFORMATION READ ALL INSTRUCTIONS BEFORE USING A WARNING For your safety the information in this manual must be followed to minimize the risk of fire or explosion electric shock or to prevent property damage personal injury or loss of life FOR INSTALLATIONS I N THE STATE OF CALIFORNIA California Law requires that residential water heaters must be braced anchored or strapped to resist falling or horizontal displacement due to earthquake motions For residential water heaters up to 52 gallon capacity a brochure with generic earthquake bracing instructions can be obtained from Office of the State Architect 400 P Street Sacramento CA 95814 or you may call 916 445 8100 or ask a water heater dealer However applicable local codes shall govern installation For residential water heaters of a capacity greater than 52 gallons or tankless style consult the local building jurisdiction code for acceptable bracing procedures SAFETY PRECAUTIONS Have the installer show you the location of the gas shut off valve and how to shut it off if necessary Turn off the manual shut off valve if the water heater has been subjected to overheating fire fLood physical damage or
30. e airtightness while the unit is operating Bubbles around a joint connection indicates a seal leak Refer to page 14 for vent sealing instructions DO NOT operate the unit if vent system shows signs of leaking exhaust Check to make sure that the Air Intake and the vent terminal have not been blocked or contain debris Vacation and Extended Shut Down If the water heater is to remain idle for an extended period of time the power and water to the appliance should be turned off The water heater and piping should be drained if they might be subjected to freezing temperatures After a long shut down period the water heater s operation and controls should be checked by qualified service personnel 1 Product Support Eccotemp com help desk ms Shop Online Eccotemp com products Store Locator Eccotemp com locator eee Anti Freezing While the Anti Freezers will help to protect from cold temperatures they will in no way guarantee protection from freeze damage DO NOT rely on the Anti Freezers to fully protect the unit from freezing take all precautions to prevent cold damage Freezing anywhere in the plumbing system can result in damage to the water heater such as a rupture in your Heat Exchanger All pipes must be NOTICE The anti freezing adequately protected from freezing DEVICE went Units with Anti Freezers have an automatic heating device and will help for th t hin cy to avoid freeze damage but t
31. e floor Notes 1 In accordance with the current CSA B149 1 Natural Gas and Propane Installation Code 2 In accordance with the current ANSI Z223 1 NFPA 54 National Fuel Gas Cod 3 Product Support Eccotemp com help desk Shop Online Eccotemp com products Q Store Locator Eccotemp com locator Ventilation Parts Owner must refer to vent manufacturer s instructions and specifications Following are Z flex parts available at www novaflex com Installation guidelines for venting provided by NovaFlex who is solely responsible for venting installation accuracy Z Flex Installation Instructions www novaflex com information centre zflex 032 Vent9620Residential Z Vent9620Installation262Guide96 2O0CURRENT pdf Z Flex Ventilation Parts www novaflex com information centre zflex 032 Vent9 c20Residential Z Vent Residential Info Sheet pdf i LA j v Rm x 90 Elbow 90 Termination Elbow Termination Box Termination Hood Termination Tee Part 825 0490 Part 2SVSTEX0490 Part 2SVSRTX04 Part 2SVSHTX04 Part 2SVTTX04 Appliance Adapter Horizontal Vent Kit Horizontal Wall Thimble Part 2SVSNA04 Part 27 04 Part 2SVSWTFO4 Combustible Wall Outer Thimble Section Inner Thimble Section i TWIN 4 x Vey 16006 T Eo 1 4 Jn 4 FAN AUN DES Al y Termination Combustible She
32. e or explosion may result causing property damage personal injury or death FOR YOUR SAFETY Improper installation adjustment alteration service or maintenance can cause property damage personal injury or death Refer to this manual Installation and service must be performed by a qualified installer service agency or the gas supplier DO NOT store or use gasoline or other flammable vapors or liquids or other combustible materials in the vicinity of this or any other appliance To do so may result in an explosion or fire WHAT TO DO IF YOU SMELL GAS DO NOT try to light any appliance DO NOT touch any electrical switch do not use any phone in your building Immediately call your gas supplier from a neighbor s phone Follow the gas supplier s instructions f you cannot reach your gas supplier call the fire department DO NOT return to your home until authorized by the gas supplier or fire department 1 Product Support Eccotemp com help desk EE Shop Online Eccotemp com products Q Store Locator Eccotemp com locator eee Safety Information Safety Precautions 3 6 LP Gas 5 Installation Instructions EOC ATOM 1 5 Water Connections 10 11 Relief 11 SUPPU M E 2 PAK Testigos cete 12 Pigh eee Lu 12 Typical Installation 13 14 Meng o 152218 Remote Contr
33. e vent pipe with inflammable insulation material that is at least 3 4 thick DO NOT let the insulation material make contact with flammable materials A minimum clearance of 6 between the vent pipe and ceiling should be maintained Follow local codes For maintenance and inspection purposes the 1 4 per foot Insulation downward slope Material i Ceiling nspection Board Hole 1 Wall Thimble Inspection Hole 2 Reference Vent Manufacturer Component Information Page 19 termination least every 10 feet eee Use a vent pipe with an antidisconnection structure The use of a High Temperature Silicone 500 F be required to seal vent connections To prevent accidental gas exhaust leakage apply a 1 4 wide bead approximately 1 4 from the end and another bead against the joint side of the stop bead Follow vent manufacturer s installation instructions The unit can be vented either horizontally or vertically Vent pipe runs must be adequately supported along both horizontal and vertical runs The maximum recommended unsupported span should be no more than five 5 feet Support isolation hanging bands should be used DO NOT use wire See diagram below YES following holes are required to be made Two 2 inspection openings that allow access to venting One 1 of these openings should be close to where the vent pipe enters the ceiling The other ope
34. each your gas supplier or fire department DO NOT return to your home until authorized by the gas supplier or fire department Use only your hand to push in or turn the gas control knob Never use tools If the knob will not push in or turn by hand don t try to repair it call a qualified service technician Force or attempted repair may result in a fire or explosion DO NOT use this appliance if any part has been under water Immediately call a qualified service technician to inspect the appliance and to replace any part of the control system and any gas control which has been under water OPERATING INSTRUCTIONS STOP Read the safety information above on this label Ld Turn off all electric power to the appliance Set the thermostat to lowest setting VALVE ee aes DO NOT attempt to light the burner by hand OPEN CLOSE Turn the Gas Shut off Valve located on the outside of the unit clockwise to the OFF position Turn off all electrical power to the appliance Wait five minutes to clear out any gas If you smell gas STOP Follow B in the safety information above on this label If you don t smell gas go to the next step Turn the Gas Shutoff Valve located on outside of the unit counterclockwise to the ON position Turn on electric power to the appliance Set thermostat to desired setting If the appliance will not operate follow the instructions To Turn Off Gas To Appliance and c
35. explosion or asphyxiation from carbon monoxide NEVER operate the water heater unless it is properly vented and has adequate air supply for proper operation as outlined in the Venting section of this manual AX WARNING Use UL approved Category lll Stainless Steel vent material only No other vent material is permitted Owner must refer to vent manufacturer s instructions and specifications Z Flex information can be found at www novaflex com see page 19 for additional links AX WARNING Refer to pages 17 18 for clearances to combustible material Venting The installation of venting must comply with national codes local codes and the vent manufacturer s instructions Owner must refer to vent manufacturer s instructions and specifications Z Flex information can be found at www novaflex com please refer to page 19 for additional links The water heater must be vented to the outdoors as described in these instructions DO NOT connect this water heater to an existing Vent or Chimney it must be vented separately from all other appliances vent components adapters pipe elbows terminals etc should be UL 1738 Certified Stainless Steel Venting Material e g AL29 AC The specified vent termination must be used The termination should be a 90 elbow type with screen Refer to page 19 ii NO Venting Through Closed Spaces If the vent piping passes through a closed space wrap th
36. for all other costs incidental to repair such as labor shipping delivery and permits Proof of purchase required Products repaired will be covered under this Limited Warranty for the remainder of term of the original purchase Shipping Related Costs Within the first 30 days of purchase Eccotemp will cover all ground shipping costs for warranty related issues excluding AK HI Canada and any location outside of the continental US After the first 30 days of purchase Eccotemp will cover all ground non expedited shipping costs to the customer for warranty related issues excluding AK HI Canada and any location outside of the continental US After the first 30 days of purchase the customer is responsible for all shipping to Eccotemp regardless of reason or circumstance The method for warranty related shipping will be Ground equivalent with the provider of Eccotemp s choosing AK HI Canada and any location outside of the continental US will be responsible for all shipping costs regardless of reason or circumstance All shipments of any type of product coming to Eccotemp for any reason must have an RGA for any repairs to be made Please contact Eccotemp to obtain an RGA number prior to shipping anything to Eccotemp Failure to do so could result in loss of product Eccotemp will not be responsible for replacement due to loss or damage if these steps are not properly followed Exclusions Please refer to the I
37. he power must be kept on Freezing will occur and not for the with no power In very cold areas and when the temperature is under 32 F or inlet and outlet in event of an ice storm freezing will occur as the heating power limit is water pipes exceeded If these conditions take place please follow the procedures explained below Draining Procedure When the temperature falls below 32 F water in your plumbing system or water heater can turn to ice and then expand causing damage to the water heater This damage is not covered under your manufacturer s warranty If these conditions are anticipated please drain the water heater as follows to help but not guarantee from freezing 1 Shut off the main gas valve and power 2 Shut off the inlet water valve 3 Open all faucets 4 Take off the drain valve and allow water to drain for 3 minutes or until the unit is empty 5 Making sure all water is out replace the drain valve and shut off the faucets 1 Product Support Eccotemp com help desk EE Shop Online Eccotemp com products Q Store Locator Eccotemp com locator Care and cleaning of the water heater Draining the Water Heater A WARNING Failure to follow these instructions while draining the water heater can cause serious damage to the water heater as well as personal injury including scalding Control Panel Expansion Tank If Needed Gas Supply Line To Hot Water Remote
38. installation holes in the wall with the terminal sticking out Sealant Outside 5 6 2 Connect the elbow to the vent pipe and water heater moving straight backwards Back installation until the expansion screws go into the holes of the water heater Screw the nuts tight pay attention to the direction of the elbow Sealant B SIDE INS TALLATION 1 Aim the holes in the water heater onto the expansion screws hang it up and screw the nuts tightly o 4 5 Installation hole 3 8 2 Put the vent pipe through the holes the wall and connect the elbow with the water heater and vent pipe C VERTICAL INSTALLATION I Based on the height of the wall E Please refer to local installation professional 5 6 or venting manufacturer Reference Vent Manufacturer Component Information Page 19 The installation hole in the wall needs to be sealed by fire retardant material or wall thimble making sure the water heater is tight and will not come off Side installation 3 Product Support Eccotemp com help desk Shop Online Eccotemp com products o Store Locator Eccotemp com locator Installing the water heater DANGER Failure to install the vent adapter and properly vent the water heater to the outdoors as outlined in the Venting section of this manual will result in unsafe operation of the water heater causing death serious injury explosion or fire To avoid the risk of fire
39. l thimble Owner must refer to vent manufacturer s instructions and specifications Z Flex information can be found at www novaflex com please refer to page 19 for additional links Installation guidelines for venting provided by NovaFlex who is solely responsible for venting installation accuracy The power socket connecting the water heater should be grounded properly with GFCI circuit protector The water heater should not be located in an area where leakage of the heat exchanger or connections will result in damage to the area adjacent to it or to lower floors of the structure When such areas cannot be avoided it is recommended that a suitable catch pan adequately drained must be installed under the water heater The pan must not restrict combustion airflow The water heater should be installed as close as practical to the vent termination to minimize vent length and the number of elbows required for venting A gas fired water heater any other appliance should not be installed in a space where liquids which give off flammable vapors are to be used or stored Such liquids include gasoline LP gas butane or propane paint or adhesives and their thinners solvents or removers Theunit should be installed far from heat sources flammable and dangerous materials Because of natural air movement in a room or other enclosed space flammable vapors can be carried some distance from where their liquids are being used or stored
40. ll void warranty 1 Product Support Eccotemp com help desk Shop Online Eccotemp com products Store Locator Eccotemp com locator ERROREM Installing the water heater Continued VENT TERMINATION CLEARANCES FOR NON DIRECT VENT INSTALLATIONS IN THE US AND CANADA INSIDE CORNER DETAIL M N Fixed N Operable Closed 7 D 2 nd 12 c im y 1 AREA WHERE TERMINAL V VENT TERMINAL QO SUPPLY INLET WN IS NOT PERMITTED US Installations Canadian Installations2 Clearance above grade 12 in 30 cm 12 in 30 cm veranda porch deck or balcony Clearance to window or 4 ft 1 2 m below or to 6 in 15 cm for door that may be opened side of opening 1 ft 300 appliances lt 10 000 Btuh mm above opening 3 kW 12 in 30 cm for appliances gt 10 000 Btuh 3 kW and lt 100 000 91 cm for appliance gt 100 000 Btuh 30 kW Vertical clearance to ventilated soffit located above the terminal within a horizontal distance of 2 feet 61 cm from the center line of the terminal Btuh 30 kW 36 in Clearance to permanently closed window 1 Product Support Eccotemp com help desk Ba Shop Online Eccotemp com products Q Store Locator Eccotemp com locator ville SC 29483 n 2 Clearance to outside corner Clearance to inside corner Clearance to each side of center line extended
41. ly Sediment Trap The National Fuel Gas piping system by closing its individual Code NFGC mandates a manual shutoff valve during any pressure Cap manual gas shut off valve testing of the gas supply piping system at See NFGC for complete test pressures equal to or less than 2 psi instructions 3 5 kPa DO NOT use excessive force over 31 5 ft lbs in tightening the pipe particularly if pipe compound is used as the unit may be damaged The appliance must be isolated from the gas supply piping system by closing its individual manual shutoff valve during any pressure testing of the gas supply piping system at test pressures equal to or less Compound used on the threaded joints of the gas ing must be of the type resistant to the action of gas Use compound sparingly and use on male threads only than 1 2 psi 3 5 kPa Leak Testing The water heater and its gas connections must be leak tested at normal A operating pressures before it is placed in operation WARNING ee Turn the gas shut off valve s to the water heater open flame to test for gas leaks as property damage personal injury or death could result Use a commercial leak detector or soapy water solution to test for leaks at all connections and fittings Bubbles indicate a gas leak that must be corrected All connections should also be leak tested after the water heater is placed in operation Pressure Testing the Gas Supply System WARNING I
42. m Typical Horizontal Termination w 1 4 per foot UPWARD Slope 1 Product Support Eccotemp com help desk Shop Online Eccotemp com products o Store Locator Eccotemp com locator EI IM WARNING Field wiring connections and electrical grounding must comply with local codes or in the absence of local codes with the latest edition of the National Electrical Code ANSI NFPA 70 or in Canada Canadian Electrical Code CSA C22 1 Part 1 Remote Control Installation The following are considerations for determining the location of the remote control s DO NOT install any remote control outdoors Avoid areas where the remote control s a Place remote control s out of children s reach besubiectedtooil and oreteamdham The remote control s can be installed in cooking convenient locations such as the kitchen Avoid areas where chemical agents such as laundry room or utility room thinner benzine and alkaline are used The included remote control can be placed in a convenient location in a bathroom however AVOID areas where water may come into The MAXIMUM distance between the water contact with the control s heater and the remote control s installation Location is limited to 50 feet Avoid areas of direct sunlight Avoid areas where the remote control s may be exposed to heat e g stove ranges or No other manufacturer s controls are heaters suitable for use with this water heater
43. m help desk EE Shop Online Eccotemp com products Q Store Locator Eccotemp com locator EEREN rville SC 29483 f g Lighting the Water Heater Before operating this water heater be sure to read and follow the instructions on the label pictured below and all other labels on the water heater as well as the warnings printed in this manual Failure to do so can result in unsafe operation of the water heater resulting in property damage personal injury or death Should you have any problems reading or following the instructions in this manual STOP and get help from a qualified person FOR YOUR SAFETY BEFORE USING THE WATER HEATER WARNING If you do not follow these instructions exactly a fire explosion may result causing property damage personal injury or loss of life This appliance does not have a pilot It is equipped with an ignition device which automatically lights the burner Do not try to light the burner by hand BEFORE OPERATING smell all around the appliance area for gas Be sure to smell next to the floor because some gas is heavier than air and will settle on the floor Test all connections with a commercial leak detector or soapy water WHAT TO DO IF YOU SMELL GAS DO NOT try to light any appliance DO NOT touch any electric switch DO NOT use any phone in your building Immediately call your gas supplier from a neighbor s phone Follow the gas supplier s instructions If you cannot r
44. n Please install the insulation according to the illustrations above making sure to insulate all the way to the top Do not cover any drain or pressure valve s Check Valve t Gas Inlet nlet Pipe 1 Cold Water Hot Water NOTICE The hot and cold pipes should be insulated as shown help to provide additional freeze protection DO check inlet gas pressure to ensure that it is within the range specified on the rating plate DO provide adequate air for combustion and ventilation as discussed in the Use amp Care Manual and the National Gas Code CAN CGA B 149 in Canada DO maintain proper clearances to combustibles as specified by applicable code DO ensure that the flue terminal location complies with the guidelines found in the Use amp Care Manual and National Fuel Gas Code CAN CGA B 149 in Canada Dont s DON T block or restrict Air Intake Opening located on the back side of the water heater DON T remove the front cover unless absolutely necessary This should only be done after being examined by a qualified service technician DON T install this product where standing water may occur 1 Product Support Eccotemp com help desk Shop Online Eccotemp com products o Store Locator Eccotemp com locator eee Installing the water heater Installation Check List A Water Heater Location Installed OUTDOORS Close to area of mostly used outlet Protected from freezing
45. ning should be near the vent A ventilation hole with a 16 sq in opening should be made at NOTICE Vent pipes must be completely insulated with inflammable material when installed in alcoves closets and garages and must not touch any flammable material 1 Product Support Eccotemp com help desk ie Shop Online Eccotemp com products Store Locator Eccotemp com locator Installing the water heater Continued Venting Lengths MAXIMUM VENT LENGTH Owner must refer to vent manufacturer s instructions and specifications Z Flex information can be found at www novaflex com please refer to page 19 for additional links The system will not operate if there is excessive restriction pressure drop in the venting system A maximum of 32 feet of vent pipe may be used provided there is only one 90 elbow in the system If additional elbows are required two elbows can be used with 27 feet and three elbows can be used with 22 feet of vent pipe A 90 elbow is equivalent to 5 feet of straight pipe A 45 elbow is equivalent to 2 feet 6 inches of straight pipe Number of Maximum 90 elbows Length of bends Straight Pipe The termination elbow does not count as an elbow when determining total vent lengths The vent must be installed with a slight downward slope of 1 4 per foot of horizontal run toward the vent terminal see diagram below This ensures that any condensate formed during operation
46. ns Any heat applied to the water supply fittings will permanently damage the internal components of the water heater NOTICE If the water flow resistance of a shower head is too high the burner in the water heater will fail to ignite Keep the shower head clean from debris that could cause additional pressure drop Notice If using mixing valves on the outlet choose one which prevents cold water pressure from overcoming hot water line pressure DO NOT use pipes with smaller diameters than the water supply connection of the water heater Be sure to connect the water inlet and the hot water outlet as shown on the water heater If reversed the water heater will not function Installation of unions or flexible copper connections are recommended on the HOT and COLD water lines so that the water heater may disconnect easily for servicing if necessary 3 Product Support Eccotemp com help desk Shop Online Eccotemp com products o Store Locator Eccotemp com locator Water Supply Connections Continued In regards to the HOT WATER OUTLET Connections between the water heater and point s of use should be as short and direct as possible DO NOT use lead or non approved plastic pipe To conserve energy and minimize heat loss insulation of hot water piping is recommended NOTICE The flow rate of hot water may vary when more than two faucets appliances fixtures etc are being used simultaneously
47. nstall a gas pressure regulator in the gas supply line which does not exceed the maximum supply pressure DO NOT use an industrial type gas regulator The water heater must be isolated from the gas piping system by closing the manual gas shut off valve during any pressure testing of the gas supply piping at pressures equal to or less than 1 2 psi 14 w c High Altitude Ratings of gas appliances are based on sea level operation and need not be changed for installations at elevations up to 2 000 feet Unit not recommended for elevations in excess of 2 000 feet 3 Product Support Eccotemp com help desk Shop Online Eccotemp com products o Store Locator Eccotemp com locator rville SC 29483 f A EI IM Installing the water heater Typical Installation Some Items May Not Apply 1 4 Per Foot Downward Pitch NENNEN v Wall Thimble Vent Adapter Control Panel Expansion Tank _ If Needed Gas Supply Line To Hot Water Remote Control Faucet s a TI 9 888 Li Manual Gas 5597 m ene Appliance Pressure Him Shital TE Relief Valve Supplied Cold Water Supplied ut off Valve H Drain Valve ae Discharge Line To Suitable Drain Reference Vent Manufacturer Component Information Page 19 NOTICE The National Fuel Gas Code NFGC mandates a manual gas shut off valve See NFGC for complete instructions
48. nstallation Manual and Use amp Care Manual supplied with your new Eccotemp Systems product This Limited Warranty becomes null and void if any of the following are determined to be a contributing factor by Eccotemp to the failure of the product Abuse misuse alteration neglect or misapplication Improper dangerous destructive maintenance procedures or inadequate maintenance Damages caused by services performed by servicers other than Eccotemp Systems Installation in a corrosive or otherwise destructive environment Damage as a result of freezing within the unit or surrounding piping Scale buildup Incorrect gas or water pressure Acts of force Majeure Damage as a result of use with non portable untreated or poorly treated well water or water with high PH levels or hardness levels in excess of 12 grains per gallon 200mg L 10 Incorrect sizing for the application 11 Products with original serial numbers that have been removed or altered and cannot be readily determined 2 Acts of God including but not limited to fire flood or nature disaster D 0 M UN D This Product is not to be used as a pool or spa heater In the event of an Eccotemp Systems recognized defect malfunction or failure to conform to this Warranty and based upon Eccotemp approval of warranty claim Eccotemp Systems at its sole and absolute discretion will settle the warrant claim of such defect malfunction or failure to conform to this War
49. ol 21 22 Electrical Connection p3 Pipe Insulation 24 Installation Checklist 25 Operating Instructions Star 262 Water Temperature 28 temperature Memory m 28 Care and Cleaning Maintenance a teen 29 Housekeeping poc vent Inepectiom 30 30 Extended Shut Down 30 gee 3 31 Troubleshooting Tips Before You ees m S3 Error Code Guide 2 Ue 34 Customer Service Parts bist s 35 FOR YOUR RECORDS Write the model and serial numbers here You can find them on a label on the appliance and or packaging Staple sales slip or canceled check here Proof of the original purchase date is needed to obtain service under the warranty READ THIS MANUAL Inside you will find many helpful hints on how to use and maintain your water heater properly A little preventive care on your part can save you time and money over the life of your water heater You ll find many answers to common problems in the Troubleshooting Guide If you review the chart of Troubleshooting Tips first you may not need to call for service READ THE SAFETY INFORMATION Your safety and the safety of others are very important There are many important safety messages in this manual and on your appliance Always read and obey all safety mes
50. on or serviceman perform the work DO turn off manual gas shut off valve if water heater has been subjected to over heating fire flood physical damage or if the gas supply fails to shut off DO NOT turn on water heater unless water and gas supplies are fully opened DO NOT turn on water heater if cold water supply shut off valve is closed DO NOT store or use gasoline or other flammable vapors and liquids such as adhesives or paint thinner in vicinity of this or any other appliance If such flammables must be used open doors and windows for ventilation and all gas burning appliances in the vicinity should be shut off including their pilot lights to avoid vapors lighting NOTICE Flammable vapors can be drawn by air currents from surrounding areas to the water heater DO NOT allow combustible materials such as newspaper rags or mops to accumulate near water heater ERROREM 1 Product Support Eccotemp com help desk EE Shop Online Eccotemp com products o Store Locator Eccotemp com locator vile sc294833 O 9 Water Temperature Setting Output temperature of water is regulated by setting the temperature on the front of the remote control Safety factors should be considered when selecting DANGER There is a hot water the water temperature setting of the water heater s scald potential if the temperature is remote control The remote control was set at 1
51. onditions With clean potable water free of corrosive chemicals sand dirt or other contaminates With inlet water temperatures above 32 F but not to exceed 90 F Free of lime and scale deposits DO NOT reverse the hot and cold water connections The water heater will not operate To ensure proper operation of the water heater the following water pressure guidelines should be followed Operation of the water heater requires the minimum water pressure of 14 psi and a minimum water flow rate of 0 75 gpm Additional water pressure is required for long pipe runs and outlet fitting s water pressure drops To maintain proper performance ensure sufficient water supply pressure The Required Water Pressure Min Operating Water Pressure 14 psi Pipe Pressure Loss Faucet and Shower Pressure Loss Safety Margin more than 5 psi To supply hot water to upper floors additional water pressure 0 44 psi ft must be ensured The measurement should be calculated by the distance between the water inlet of the water heater ground level to the hot water faucet upper floor level Well water systems should be set at a range of 50 60 psi When the water is supplied from a water supply tank the height of the tank and the diameter of the pipes and their relation to water pressure should be taken into consideration Gravity water pressure is not recommended IMPORTANT Do not apply heat to the HOT or COLD water connectio
52. onnect the water heater to a fuel type not in accordance with the unit data plate propane for propane units and natural gas for natural gas units These units are not certified for any other fuel type LP appliances should not be installed below grade for example in a basement if such installation is prohibited by federal state and or local laws rules regulations or customs Propane or LP gas must be used with great caution It is heavier than air and will collect first in Lower areas making it hard to detect at nose level Before attempting to light the water heater make sure to look and smell for gas leaks Use a soapy solution to check all gas fittings and connections Bubbling at a connection indicates a leak that must be corrected When smelling to detect a gas leak be sure to sniff near the floor also tis recommended that more than one method such as soapy solution gas detectors etc be used to detect leaks in gas applications Notice If a gas leak is present or suspected DO NOT attempt to find the cause yourself DO NOT try to light any appliance DO NOT touch any electrical switch DO NOT use any phone in your building Leave the house immediately and make sure your family and pets leave also Leave the doors open for ventilation and contact the gas supplier a qualified service agency or the fire department Stay away from the house or building until the service call has been mad
53. otherwise handle the unit NOTICE If the pressure relief valve on the hot water heater discharges periodically this may be due to a problem in the water system Contact the water supplier or your plumbing contractor on how to correct this DO NOT plug the relief valve outlet NOTICE After inspection maintenance and or cleaning ensure proper operation by turning on a hot water faucet Housekeeping Before performing any Housekeeping tasks to this water heater be sure to turn the unit off and disconnect the power supply Vacuum around the water heater for dust dirt and lint on a regular basis Clean the water heater and remote control by using a damp soft cloth with a few drops of mild detergent and gently wiping the surfaces of the unit Wipe any remaining moisture with a dry soft cloth To ensure sufficient ventilation and combustion air supply proper clearances must be maintained The water filters should be cleaned on a monthly basis DANGER Shock Hazard Make sure the electrical power to the water heater is off to avoid potential serious injury or damage to components DANGER Combustible materials such as clothing cleaning materials or flammable liquids must not be placed against or next to the water heater 3 Product Support Eccotemp com help desk ie Shop Online Eccotemp com products Store Locator Eccotemp com locator rville SC 29483 t 2 Housekeeping continue
54. ranty In order to make a claim under this Warranty The Owner must notify Eccotemp of the failure of the Product to conform to this Warranty Under this Warranty Eccotemp Systems will only provide replacement parts as described in the Limited Warranty Period The Owner will be responsible for any cost incurred including Labor costs for servicing the unit shipping delivery and handling of the replacement part cost for permits or materials necessary for the repair or incidental costs resulting from damage external to the unit resulting from the failure NOTWITHSTANDING ANYTHING IN THIS WARRANTY TO THE CONTRARY EXCEPT FOR ECCOTEMP SYSTEMS AFFIRMATIVE OBLIGATIONS EXPRESSLY SET FORTH IN THIS WARRANTY ECCOTEMP SYSTEMS DISCLAIMS ANY AND ALL WARRANTIES EITHER EXRESS OR IMPLIED REGARDING THE PRODUCT AND ITS FUNCTIONALITY PERFORMANCE MERCHANTABILIT Y FITNESS FOR PARTICULAR PURPOSE OR INTELLECTUAL PROPERTY RIGHTS ECCOTEMP SYSTEMS DISCLAIMS ALL OTHER OBLIGATIONS OR LIABILITIES ON ITS PART AND NEITHER ASSUMES NOR AUTHORIZES ANY OTHER PERSON TO ASSUME FOR ECCOTEMP SYSTEMS AN OTHER LIABILITIES IN CONNECTION WITH THE PERFORMANCE OF THE PRODUCT THIS WARRANTY ONLY COVERS REPLACEMENT PARTS AND DOES NOT COVER COST OF LABOR OR SERVICES UNDER ANY CIRCUMSTANCES This warranty only applies to the 50 states of the U S A and Territories of Canada Eccotemp Systems shall not be liable for any claim or demand against Eccotemp Systems by any other part for damage
55. re is high and set Or physical damage turn off the manual gas shut off temperature is low the actual temperature might valve s and do not operate the ro the set temperature and water heater again until it has been checked by qualified personnel AX WARNING Should overheating occur or the gas supply fail to shut off turn off the manual gas control valve to the appliance 3 Product Support Eccotemp com help desk ms Shop Online Eccotemp com products Store Locator Eccotemp com locator ERROREM Care and cleaning of the water heater Routine Preventative Maintenance Ad DANGER Before manually operating the relief valve make certain no one will be exposed to the danger of the hot water released by the valve The water may be hot enough to create a scald hazard The water should be released into a suitable drain to prevent injury or property damage Ad DANGER Hotter water increases the potential for Hot Water Scalds Ad DANGER Failure to perform the recommended Routine Preventative Maintenance can harm the proper operation of this water heater which can cause carbon monoxide dangers excessive hot water temperatures and other potentially hazardous conditions Properly maintained your water heater will provide years of dependable trouble free service It is recommended that a periodic inspection of the burner relief valve water filter and venting system should be made by servi
56. re of the unit will be the same as the set temperature of the remote control which starts the water heater This water heater contains an electronically controlled The display will read the set temperature if the water thermostat From the factory the temperature range heater is not in use or there is no water flow If the is between 90 F and 140 F water heater is in use or has water flow the display The remote control is factory preset to 110 F will read the actual temperature To view the set To turn the remote control ON or OFF press the temperature in this condition press UP or DOWN and POWER button for more than 3 seconds the set temperature will flash for 3 seconds To adjust the temperature to a required setting The hottest temperature water will be at the hot water in priority mode press the UP or DOWN temperature faucet closest to the water heater button Press and hold UP or DOWN to raise or lower Always remember to test the water temperature with the temperature continuously your hand before use and remember that hotter water When the unit is in use the set temperature can increases the risk of scald injury increase to 122 F but there is no limit to temperature Always supervise young children or others who are decrease To increase the temperature more than incapacitated 122 F the water will need to be shut off first f the water heater has been subjected to fire flood NOTICE If inlet water temperatu
57. rer s instructions included with the kit must be carefully followed Insulation blankets available to the general public for external use on gas water heaters are not necessary The purpose of an insulation blanket is to reduce the standby heat loss encountered with storage tank heaters This water heater does not store water making an insulation blanket unnecessary The manufacturer s warranty does not cover any damage or defect caused by installation attachment or use of any type of energy saving Pipe Installation Inlet Pipe and Outlet Pipe Installation Use pressure resistant pipe to connect the inlet and outlet water pipes of the water heater and the local water pipe Make sure to place the rubber ring Before connecting the inlet water pipe flush the inside of the pipe Outlet Water Pipe Drain Valve Inlet Water Pipe 1 Washer A Nut Cold Water Pipe During Installation of this water heater Do s or other unapproved devices other than those authorized by the manufacturer into onto or in conjunction with the water heater The use of unauthorized energy saving devices may shorten the life of the water heater and may endanger life and property The manufacturer disclaims any responsibility for such loss or injury resulting from the use of such unauthorized devices Hot and Cold Pipe Insulation Installation For increased energy efficiency use pipe insulatio
58. responsibility to verify installation requirements Make sure before installation that the gas type you will use is the same type on the data plate The water heater unit should be installed by professionals Improper installation may cause failure or dangerous conditions such as gas leaking or explosion Water Heater cannot be installed UN VENTED bathroom bedroom basement living room closet outdoor stairway or an exit area If installed in an exit area it must be at least 16 5 ft or more away from the exit Vent pipe should extend from the wall at least 2 The terminal must be at least 1 64 ft away from obstruction and must be well vented Vent pipe should slope 3 downward to avoid condensing water and protect from rain entering Vent pipe should avoid direct strong wind because the downdraft will cause malfunction The unit should be installed far from any blockage and with plenty of enough space for installation and maintenance Adequate clearances for servicing must be provided unit should not be installed the same room with a gas stove When determining the floor clearance a clearance of 6 inches must be maintained between the vent pipe and combustible material A side wall clearance of 6 inches and a top clearance of 12 inches must be maintained The vent pipe can be up to 32 ft in length with one elbow The vent pipe should be installed with a flame retardant wal
59. rical installed for the incoming 120 VAC power Wire the water heater exactly as shown AX WARNING Shock hazard line voltage is below A wiring diagram is also found inside present Before servicing the water heater turn of the cover panel off the electrical power to the water heater at the main disconnect or circuit breaker Failure to do so A green ALTEN provided m the junction could result in severe personal injury or death box for grounding connection Connect the live wire to black leg wire and the neutral wire to the white neutral wire CAUTION Label all wires prior to disconnection when servicing controls Wiring Electric Wiring Diagram errors cause improper and dangerous operation Verify correct operation after servicing Ground wire eo lee Power cord Panel Display Anti freezer for certain models me F Section valve 2 E Section valve 1 Yellow C Mani valve F me A Proportion valve B Proportion valve Ignition Device Im 1 Heat exchanger protection device 4 Water valve Temp sensor Temp sensor 22 of water inlet of water outlet Water flow sensor S 1 Product Support Eccotemp com help desk EE Shop Online Eccotemp com products o Store Locator Eccotemp com locator Insulation Blankets WARNING If local codes require external application of insulation blanket kits the manufactu
60. rror code displayed and customer assistance number call the customer service assistance Code Error Description Possible Cause What To Do Junction port loose The gas valve is not opened or fully opened Water shut off valve is not open Junction port loose dida NO Electric circuit problem Call for Service Water coming in Over heating protection By Call for Service over heating controller problem with sensor problem with sensor s plug or socket none of the above Check and open gas fully Check and open water valve Call for Service replace the sensor fix it Cold water temperature replace the computer board Gas pressure is too high Water shutoff valve is not fully opened The temperature is set too low Check shut off valve and open fully Increase temperature setting open circuit of the valve short connect the valve replace the circuit of the valve none of valve replace the computer the above board vent pipe block vent pipe is blocked clean the pipe A CAUTION For your safety DO NOT attempt repair of gas piping remote control burners vent connectors or other safety devices Refer repairs to qualified service personnel CAUTION Make certain power to water heater is OFF before removing protective cover FOR ANY REASON CAUTION Label all wires prior to disconnection when servicing controls Wiring errors can cause improper and dangerous operation VE
61. s to be located within 12 above the floor and the other is to be located within 12 The minimum net free area of each opening must not be less than one square inch per 1 000 Btuh of the total input rating of all the appliances in the enclosure but not less than 100 square inches if each opening communicates with other unconfined areas inside the building Buildings of unusually tight construction shall have the combustion and ventilation air supplied from outdoors or a freely ventilated attic or crawl space If air is supplied from outdoors directly or through vertical ducts there must be two openings located as specified above and each must have a minimum net free area of not less than one square inch per 4 000 Btuh of the total input rating of all the appliances in the enclosure If horizontal ducts are used to communicate with the outdoors each opening must a minimum net free area of not less than one square inch per 2 000 Btuh of the total input rating of all the appliances in the enclosure If ducts are used the minimum dimensions of rectangular air ducts shall not be less than 4 NOTICE If the water heater is installed in an unconfined space within a building of conventional frame masonry or metal construction infiltration air is normally adequate for proper combustion and ventilation If the water heater is installed in a confined space provisions for combustion and ventilation air must be made NOTICE If the
62. s of any kind including but not limited to incidental and consequential damages arising out of the subject matter of this Agreement Some States do not allow exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you This warranty gives you specific legal rights You may also have other rights that vary from State to State ELLO TEMP THE FUTURE EFFICIENCY PHONE 866 356 1992 EMAIL SUPPORT ECCOTEMP COM ADDRESS 315 A INDUSTRIAL RD SUMMERVILLE SC 29483 9 d PRODUCT SUPPORT ECCOTEMP COM HELP DESK SHOP ONLINE ECCOTEMP COM PRODUCT STORE LOCATOR ECCOTEMP COM LOCATOR eccoremp com n
63. sages This is the safety alert symbol Recognize this symbol as an indication of Important Safety Information This symbol alerts you to potential hazards that can kill or hurt you and others All safety messages will follow the safety alert symbol and either the word DANGER WARNING CAUTION or NOTICE These words mean DANGER An imminently hazardous situation that will result in death or serious injury A WARNING A potentially hazardous situation that could result in death or serious injury and or damage to property A CAUTION A potentially hazardous situation that may result in minor or moderate injury A NOTICE Attention is called to observe a specified procedure or maintain specific condition 4 Product Support Eccotemp com help desk Shop Online Eccotemp com products 9 Store Locator Eccotemp com locator ERROREM IMPORTANT SAFETY INFORMATION READ ALL INSTRUCTIONS BEFORE USING Be sure to read and understand the entire Use and Care Manual before attempting to install or operate this water heater It may save you time and money Pay particular attention to the Safety Instructions Failure to follow these warnings could result in serious bodily injury or death Should you have problems understanding the instructions in this manual or have any questions STOP and get help from a qualified service technician or the local gas utility DANGER PROPERLY INSTALL WATER HEAT
64. st the wall align the holes of control with the holes in the wall and fasten them with wood thread screws See illustration below Base of control Wood thread screw 3 Replace the front cover on the remote control 1 Product Support Eccotemp com help desk ms Shop Online Eccotemp com products Store Locator Eccotemp com locator EI IM AX WARNING Field wiring connections and electri cal grounding must comply with local codes or in the absence of local codes with the la test edition of the National Electrical Code ANSI NFPA 70 or in Canada Canadi an Electrical Code CSA C22 TPartl Electrical Connection Connections HARDWIRING THE ELE CTRICAL POWER CORD CONNECTIONS The electric pawe supply requirement for Wiring should be carried out by a qualified this water heater is 120 VAC 60HZ 2 Amps electrician in accordance with local codes The water heater comes with a three 3 pin The water heater requires 120 VAC 60Hz power supply cord Use only a power outlet and should be properly grounded with a ground terminal DO NOT connect grounding wire to water breaker is recommended GFCI lightning conductor circuits and to Keep any excess of the power supply cord grounding circuit of other equipment that on the outside of the water heater carry a ground fault interrupter If local codes require hardwiring see ON OFF switch must be provided and instructions for Hardwiring the Elect
65. t 30 seconds 135 F About 10 seconds 140 F Less than 5 seconds 145 F Less than 3 seconds 150 F About 1 1 2 seconds 155 F About 1 second A Table courtesy of Shriners Burn Institute HOT The chart shown above may be used as a guide in determining the proper water temperature for your home DANGER Households with small children disabled or elderly persons may require a 120 F or lower temperature setting to prevent contact with HOT water Maximum water temperature occurs while burner is find water temperature being Water temperature over 125 F can cause severe burns instantly or death from scalds Children disabled and elderly delivered turn on hot water faucet and place at highest risk of being scalded See instruction manual thermometer in the water stream and read the before setting temperature at water heater Feel water before bathing or showering Temperature limiting valves are thermometer available see manual The temperature of the water at the outlet of the water heater can be regulated by setting the temperature on Remote Control The remote control was set at 110 F before it was shipped from the factory The illustration to the bottom left illustrates the Remote Control and how to adjust the water temperature C C NOTICE When this water heater is supplying general purpose hot water requirements for use by individuals a thermostatic
66. temperatures Proper clearance from combustible surfaces observed Sufficient fresh air supply for proper operation of water heater Air supply free of corrosive elements and flammable vapors Provisions made to protect area from water damage Sufficient room to service heater Combustible materials such as clothing cleaning materials rags etc clear of the heater and vent piping Water heater is properly attached to the wall B Water Supply Water supply has sufficient pressure Air purged from water heater and piping Water connections tight and free of leaks Water filter is clean and in place Materials used are as instructed in this manual Water pipes are insulated C Gas Supply Gas type matches rating plate Gas supply pressure is sufficient for the water heater Gas line equipped with shut off valve union and sediment trap Approved pipe joint compound used Commercial leak detector or soap and water solution used to check all connections and fittings for possible gas leak Gas Company inspected installation if required D Relief Valve Pressure Relief Valve properly installed and discharge line run to open drain Discharge line protected from freezing E Electrical Wiring Voltage matches rating plate Water heater is properly grounded Wiring meets all local codes GFCI Protection where required 1 Product Support Eccotemp co

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