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ValveSentry ValveSentry Device Instructions / Assembly

1. ValveSentry USER S MANUAL IMPORTANT PLEASE READ CAREFULLY AND SAVE This user s manual contains important information about your ValveSentry device s operation If you are installing this ValveSentry device for use by others you must leave this manual or a copy of it with the end user 140220 Copyright 2014 CustomControls LLC TABLE OF CONTENTS Page No INCFOGUCHION ereinen see Cease pee eae aes 3 Basic Safety Information ccc cece ee cence ceneceees 4 Whats inthe BOX socio et eenean i Seton ace tbaesae ties 5 Installation Instructions e565 4 6 eos ka O46 REN 5 Se Oo SoS Ree es 6 Installation on a Gate Valve ccc eee e cece cece eens 7 Installation on a Ball Valve cc cc ce ce ee ee ee ees 10 Water Sensor Placement cece cece cer ccc cccee seses 12 Connecting the Controller cece cee cee eee e eee 13 Battery Installation sc6 tseee den Seed eee ees We oe ewes 14 Testing and Maintenance ccc cee cee eect eect eee eneees 15 Warranty Information 03 6440 464 0i6sdsend shi is ie ees 17 Copyright 2014 CustomControls LLC INTRODUCTION Thank you for purchasing the ValveSentry device It is an important component of your home security system protecting against damage from water leaks This device is suitable to control one valve by turning it on or off when the sensor detects moisture This device has a one year limited warranty see below for details Pl
2. THE EXTENT PROHIBITED BY APPLICABLE LAW ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE IS LIMITED IN DURATION TO THE DURATION OF THE ABOVE WARRANTY SOME STATES PROVINCES OR JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS SO THE ABOVE LIMITATIONS OR EXCLUSION MAY NOT APPLY TO YOU CustomControls does not represent that the product will prevent any property loss by sudden or accidental discharge of water from plumbing systems into living area of a residential dwelling may not be compromised or circumvented or that the product will in all cases provide adequate warning or protection Buyer understands that a properly installed and maintained automatic water shut off system may only reduce the risk of a sudden and accidental water loss event resulting in significant water damage and is not insurance or a guarantee that such will not occur or that there will be no personal injury or property loss as a result Buyer also understands that the Valve Sentry will not prevent the discharge of stored water such as the water stored in a hot water tank When installed to the valve feeding such a storage tank and operating properly the ValveSentry will shut off the water flow to the tank and thus minimize damage CONSEQUENTLY CUSTOMCONTROLS SHALL HAVE NO LIABILITY FOR ANY PERSONAL INJURY PROPERTY DAMAGE OR OTHER LOSS BASED ON A CLAIM TH
3. device e DO NOT try fixing the ValveSentry device yourself this will void your warranty If the ValveSentry device is still not operating properly and it is still under warranty please see How to Obtain Warranty Service in the Limited Warranty REGULAR MAINTENANCE To keep the ValveSentry device in good working order e Test it at least twice a year using the above procedure Vacuum the ValveSentry device cover and Water Sensor once a month using the soft brush attachment Never use water cleaners or solvents since these may damage the unit Test the ValveSentry device again after vacuuming Replace the batteries when the ValveSentry device chirps about every 30 seconds the low battery warning The low battery warning should last for 30 days but you should replace the battery immediately to continue your protection Test the valve that the ValveSentry device is attached to making certain it can be opened and closed completely If the valve does not work the ValveSentry device cannot operate correctly Choosing a replacement battery This ValveSentry Device requires seven 7 standard alkaline AAA batteries These replacement batteries are commonly available at local retail stores WARNING Never use rechargeable batteries since they may not provide a constant charge CAUTION DO NOT spray cleaning chemicals or insect sprays directly on or near the ValveSentry device DO NOT paint ove
4. on improper voltage or current improper installation use contrary to the operating instructions disassembly modification repair or alteration by anyone other than CustomControls LLC or an authorized service center Further the warranty does not cover acts of God such as fire flood hurricanes and tornadoes or any batteries that are included with this unit EXCEPT AS SET FORTH IN WRITING IN THIS USER MANUAL CUSTOMCONTRLS LLC MAKES NO PERFORMANCE REPRESENTATIONS WARRANTIES OR GUARANTEES EITHER EXPRESS OR IMPLIED ORAL OR WRITTEN WITH RESPECT TO THE ValveSentry DEVICE INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTY A OF MERCHANTABILITY B OF FITNESS FOR A PARTICULAR PURPOSE OR C ARISING FROM COURSE OF PERFORMANCE COURSE OF DEALING OR USAGE OF TRADE IN NO CASE SHALL CUSTOMCONTROLS LLC BE LIABLE FOR ANY INCIDENTAL CONSEQUENTIAL INDIRECT EXEMPLARY SPECIAL OR PUNITIVE DAMAGES INDLUDING BUSINESS INTERRUPTION LOSS OF USE REVENUE OR PROFIT ANY DAMAGES FOR FOULING CAUSED BY FOREIGN MATERIAL DAMAGE FROM ADVERSE WATER CONDITIONS CHEMICALS WEATHER OR ANY OTHER CIRCUMSTANCES OVER WHICH 17 Copyright 2014 CustomControls LLC CUSTOMCONTROLS HAS NO CONTROL WHETHER ARISING OUT OF BREACH OF CONTRACT BREACH OF THIS OR ANY OTHER WARRANTY EXPRESS OR IMPLIED TORT INCLUDING NEGLIGENCE OR OTHERWISE REGARDLESS OF WHETHER SUCH DAMAGES WERE FORESEEABLE AND WHETHER OR NOT YOU WERE ADVISED OF THE POSSIBILITY OF SUCH DAMAGES EXCEPT TO
5. E PRODUCT FAILED TO TURN OFF WATER SUPPLY OR GIVE WARNING OF A POTENTIAL WATER LOSS EVENT HOWEVER IF CUSTOMCONTROLS IS HELD LIABLE WHETHER DIRECTLY OR INDIRECTLY FOR ANY LOSS OR DAMAGE ARISING UNDER THIS LIMITED WARRANTY OR OTHERWISE REGARDLESS OF CAUSE OR ORIGIN CUSTOMCONTROLS S MAXIMUM LIABILITY SHALL NOT IN ANY CASE EXCEED THE ORIGINAL PURCHASE PRICE OF THE PRODUCT WHICH SHALL BE THE COMPLETE AND EXCLUSIVE REMEDY AGAINST CUSTOMCONTROLS This warranty gives you specific legal rights and you may also have other rights which may vary from state to state CustomControls reserves the right to change or improve the design of any CustomControls manufactured product without assuming any obligations to modify product previously manufactured or sold How to Obtain Warranty Service 18 Copyright 2014 CustomControls LLC If service is required do not return the product to your retailer In order to obtain warranty service contact us through our website www ValveSentry com To assist in serving you please have the model number and date of purchase available when calling Battery CustomControls LLC Brands Inc makes no warranty express or implied written or oral including that of merchantability or fitness for any particular purpose with respect to the batteries used with the device For your records please record Date Purchased Where Purchased Date Installed Month Year QUESTIONS OR FOR MORE INFORMATION Visit www Valv
6. eSentry com 19 Copyright 2014 CustomControls LLC
7. ease take a few minutes to thoroughly read this user s guide and save for future reference The more familiar you are with the information it contains the easier you will find it to install operate and maintain your device safely and properly which ultimately means greater security and peace of mind If you have any questions about the operation of installation of your device please visit our website www ValveSentry com WARNING The ValveSentry device is not intended for industrial medical or other critical applications Contact CustomControls to discuss solutions for such applications Copyright 2014 CustomControls LLC BASIC SAFETY INFORMATION IMPORTANT DANGER WARNING and CAUTION alert you to important operating instructions or to potentially hazardous situations Pay special attention to these items e DANGER The ValveSentry device is powerful It has considerable torque allowing it to open and shut your valve THEREFORE ALWAYS KEEP YOUR HANDS AND FINGERS AWAY FROM THE DEVICE while it is powered If your hand or finger gets caught on a valve or is between the valve and a pipe wall or other object while a valve is opening or closing it could cause injury That is why you should always unplug and remove the batteries from the unit prior to installing adjusting or touching it Remember that you can always immediately shut down the unit by pressing the stop button on the controller e Quick Release F
8. eature The ValveSentry device has a quick disconnect feature A cotter pin holds the motor assembly in place and in the unlikely case of a malfunction of the ValveSentry the pin can be easily pulled out allowing you to quickly remove the motor from the motor drive shaft by sliding it forward With the motor removed you can open and shut the valve by hand e Low Battery Feature The ValveSentry makes a chirping noise when the batteries need replacement To ensure that the device functions properly replace batteries when chirping occurs e WARNING Before you turn off a water source Be aware of any consequences that can result from your valve being turned off by the ValveSentry device before installing it For example some heating systems can be damaged if water is cut off for any length of time CustomControls LLC is not responsible for such damage Therefore please deploy the ValveSentry device in a thoughtful manner e CAUTION The ValveSentry device has limitations This ValveSentry device is not foolproof and is not warranted to protect lives and property from water damage and associated hazards such as electric shock The ValveSentry device is not a substitute for insurance Homeowners and renters should insure their lives and property In addition it is possible although unlikely for the ValveSentry device to fail at any time For this reason you must test the ValveSentry device every six months to assure it has fresh batteries a
9. h the water sensor with a wet sponge or paper towel This should close the valve that the ValveSentry mounted device is attached to Use the Open button on the Controller to open the valve again Repeat with each water sensor if you have more than one If the ValveSentry device does not test properly 1 Make sure that the device is plugged into a working power outlet and or has fresh batteries and that they are installed correctly Make sure the valve the device is attached to opens and closes using normal force A rusted or jammed valve cannot be operated by the ValveSentry device 3 Test the mounted device Push the Close button on the Controller The device should close the valve that it is attached to a If this does not work then we know the problem is with the mounted device Proceed to step 4 b If this works then we know that the problem is with either the water sensor or the wire connection if your unit has a wired connection i If the Water Sensor is connected by wire check the wire to make sure that it is not cut or damaged ii Make sure the wires are connected to the Controller See Step 3 under Connecting Controller above 15 Copyright 2014 CustomControls LLC If i ii checks out then you have a malfunctioning Water Sensor that needs to be replaced 4 Be sure the ValveSentry Device and Water Sensor is clean and dust free 5 If after trying the above the device still does not operate service or replace the
10. nd is working properly e CAUTION The ValveSentry device is NOT a solution for a stuck or frozen valve The valve that is being protected must be in good working order for the ValveSentry device to be effective If you cannot turn off your valve using normal hand strength the ValveSentry device cannot turn off your valve e WARNING The ValveSentry device is not intended for industrial nuclear aeronautical medical or other critical applications Contact CustomControls to discuss possible solutions for such applications e CAUTION If your water heater or other appliance malfunctions and activates the ValveSentry device turn off any gas or electric power to the malfunctioning appliance to mitigate the possibility of fire explosion electrocution ordamage to the appliance and promptly summons a professional repair person to evaluate the situation Copyright 2014 CustomControls LLC What s in the Box Connecting Rods Bolt Power Supply Motor Mount Bracket and Threaded Rod Cotter Pin Handle Mount Ball Valve aonde ican Discs top and Pipe Mount u Water Sensor bottom discs Bracket and U and screws and screws Clamps Copyright 2014 CustomControls LLC INSTALLATION INSTRUCTIONS The following installation instructions should allow you to install the ValveSentry device in a short period of time You will need a few screw drivers of various sizes pliers and a
11. pe Fasten Pipe Mount hole on top of Connecting Rod Bracket to pipe by screwing down four inch to secure Motor to valve nuts to the U Clamps handle DO NOT OVERTIGHTEN NUTS Copyright 2014 CustomControls LLC How to mount the ValveSentry device to a ball valve Figure B What is should look like when properly installed Step 1 Hold top Handle Mount Step 2 Screw top Handle Mount Disc in place disc over top center of Ball Valve using short 4 screws Assemble valve handle Handle Mount brackets as shown 10 Copyright 2014 CustomControls LLC Step 3 Slide Ball Valve Handle Mount with top Handle Mount Disc mounted over ball valve handle such that the ball valve handle passes between Ball Valve Handle Mount bracket and Ball Valve Handle Mount bracket fasteners Step 5 Follow the Gate Valve mount steps 6 11 above Step 4 Tighten 4 screws on Ball Valve Handle Mount securely to hold Slip Cotter Pin through hole on top of Connecting Rod to Ball Valve Handle Mount to ball valve handle secure Motor to valve handle to complete installation The completed installation should resemble the picture below 11 Copyright 2014 CustomControls LLC Place Water Sensor in location to be monitored Multiple water sensors can be used Route wires to Controller being careful not to short or break them 12 Copyright 2014 CustomControls LLC Connecting Controller Step 1 Depending upon your model connec
12. r the ValveSentry device Doing so may cause permanent damage 16 Copyright 2014 CustomControls LLC CAUTION Household cleaners aerosol chemicals and other contaminants can affect the sensor When using any of these materials near the ValveSentry make sure the room is well ventilated Warranty Information ONE YEAR LIMITED WARRANTY CustomControls LLC the maker of ValveSentry brand products warrants that for a period of one year from the date of purchase this product will be free from defects in material and workmanship CustomControls LLC at its option will repair or replace this product or any component of the product found to be defective during the warranty period Replacement will be made with a new or remanufactured product or component If the product is no longer available replacement may be made with a similar product of equal or greater value This is your exclusive warranty This warranty is valid for the original retail purchaser from the date of initial retail purchase and is not transferable Keep the original sales receipt Proof of purchase is required to obtain warranty performance CustomControls LLC dealers service centers or retail stores selling CustomControls LLC products do not have the right to alter modify or any way change the terms and conditions of this warranty This warranty does not cover normal wear of parts or damage resulting from any of the following negligent use or misuse of the product use
13. rews on Motor drive lines up with the shaft on the top Handle Mount bottom Handle Mount Disc Disc Step 6 Position Motor Bracket such that it will be able to line up with Pipe Mount Bracket after the Pipe Mount Bracket is installed Refer to What it should look like picture above Figure A Motor Mount Bracket O The Motor Bracket contains a number of holes and is shaped so that it can be mounted to the right side left side or front of Motor It can be mounted on the top or bottom of Motor Choose the position that works best Step 7 Screw in Bolt or Threaded Rod depending upon model through top center hole on Motor Bracket Pipe Mount Bracket Step 8 Hold Pipe Mount Bracket and Motor Bracket in desired positions so that the Bolt or Threaded Rod will easily pass through the hole in Pipe Mount Bracket Then insert plastic grommet Copyright 2014 CustomControls LLC Step 9 Screw Motor Bracket into correct position by removing Step 10 Hold Pipe Mount Bracket in desired proper motor screws placing Motor Bracket in desired position location such that Connecting Rod passes and rethreading screws Reposition Motor over top Handle through the hole in the Pipe Mount Bracket Mount disc as shown in Step 5 Step 11 Install proper size U Clamps around pipe and through the slots on the Pipe Mount Bracket Use smallest U Clamps that Step 12 Slip Cotter Pin through will fit around the pi
14. t Motor to Controller by plugging in the plug from Motor to receptacle on Controller or hooking motor wires to controller terminal block Step 3 Connect wires from Water Sensor to Water Sensor terminals on Step 2 Plug Power Supply into connector Controller The polarity or wires is not important Multiple sensors can be on Controller connected in parallel 13 Copyright 2014 CustomControls LLC Battery Installation The ValveSentry Device is operational with the batteries installed THEREFORE FOR YOUR SAFETY INSTALL BATTERIES AS YOUR LAST STEP AFTER THE DEVICE HAS BEEN INSTALLED ON THE VALVE TO BE CONTROLLED Mounted Device Install 7 AAA batteries in the mounted device s battery compartment Low Battery Feature The ValveSentry device makes a chirping noise when the batteries need replacement This indicates that the device will not properly operate To ensure that the device functions properly replace batteries when chirping occurs Battery Replacement Batteries should be replaced every year to assure it functions properly This should be done even if the device makes no chirping noise warning you to replace the batteries DANGER The ValveSentry device is powerful It has considerable torque allowing it to open and shut your valve THEREFORE ALWAYS KEEP YOUR HANDS AND FINGERS AWAY FROM THE DEVICE while it is powered If your hand or finger gets caught on a valve or is between the valve and a pipe wall or other object
15. while a valve is opening or closing it could cause injury That is why you should always unplug and remove the batteries from the unit prior to installing adjusting or touching it Remember that you can always immediately shut down the unit by pressing the stop button on the controller 14 Copyright 2014 CustomControls LLC TESTING amp MAINTENANCE CAUTION SEMIANNUAL TESTING Test the ValveSentry device and the valve it is attached to at least twice a year As a simple way to remember this we recommend that you test it when Daylight Savings time started in March and again when it ends in November In addition pick one of these dates as the annual time to replace your batteries If the ValveSentry device ever fails to test correctly after taking the actions recommended in Trouble Shooting below have it replaced immediately If the ValveSentry device is not working properly it cannot react to a water emergency Similarly if your valve does not turn on or off it must be serviced in order for the ValveSentry device to operate TESTING PROCEDURE 1 Push the close button on the controller The valve sentry should close the valve If the Valve Sentry tries to open the valve reverse the motor wires that connect to the controller This is not an issue if the motor wire includes a connector to connect to the controller Push the open button to make sure the Valve Sentry opens the valve 3 Test the water sensor Touc
16. wrench to screw the inch bolts on the U Clamps NOTE The hardware supplied with the ValveSentry Device is designed to accommodate most valves and set ups However as you can imagine all valves are custom installed to fit their environment with some using unusual plumbing fixtures and some being fit into cramped spaces Therefore it is possible that you may have a unique valve or set up requiring you to obtain supplemental hardware to complete installation In addition the ValveSentry Device can only be installed if there is sufficient space surrounding the valve to accommodate the hardware In addition to these instructions please refer to our installation video that can be found on our website www ValveSentry com 6 Copyright 2014 CustomControls LLC How to mount the ValveSentry Device to a Gate Valve Gate Valve Figure A What it should look when properly installed Step 3 Place two or three stainless steel screws through slots on upper and lower Handle Mount Disc with gate valve handle sandwiched in between Step 2 Place top Handle Mount Disc on top of gate valve handle centering the shaft over the center of the handle and lining up at least two slots to slip 4 screws through Step 1 Place bottom Handle Mount Disc under gate valve handle v Copyright 2014 CustomControls LLC Step 4 Twist on and tighten Step 5 Place Motor over top Handle Mount disc such that 4 lock nuts to 4 sc

ValveSentry ValveSentry Device Instructions / Assembly

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