Sienna ssm-0418 Use and Care Manual
Contents
1. sienna Vortex Steam Mop SSM 0418 INSTRUCTION MANUAL INTRODUCTION Thank you for choosing Sienna for your household cleaning needs Our steam mop products use the active power of steam without the use of chemicals making it a green product that is safe for the ecosystem You have begun the first step into transforming your house into a green environmentally safe home Our Sienna steam products are a modern way of cleaning that is efficient and far more sanitary than conventional methods You can achieve a high level of effective cleaning by decreasing cleansing power thru steam When using our 100 cotton microfiber cloth pad to enhance absorbency combined with the power of germ killing steam dirt and grime can be eliminated in a matter of seconds The tiny hot vapor molecules penetrate porous surfaces being cleaned expanding and forcing dirt debris and bacteria to the surface When used correctly our steam mops can kill dust mites and certain types of bacteria pathogens such as salmonella and E coli on contact Since you do not need chemicals in order to use our products not only will you see the savings in your wallet but you have provided a safer place for you and your family to live in We encourage you to improve your way of life better the environment and spend time enjoying your clean chemical free floor Vortex The Vortex is an innovative produ2. appliance is not in use and while servicing Do not leave the steamer unattended while young children pets or infirm persons are around e Children should be supervised and cautioned that the steamer is not a toy and should not be played with Do not direct steam towards people pets electrical appliances or electrical outlets s Do not immerse the steamer in water or other liquids e Do not handle steamer with wet hands Do not pull power cord to disconnect appliance from socket or use cord as a handle Be sure to keep cord away from heat water and sharp edges e Do not use if cord or plug is damaged e Do not use extension cords or outlets with inadequate current carrying capacity Do not use steamer on any steam sensitive material such as velvet leather wax polished furniture or floors synthetic and other delicate fabrics e Do not use on unsealed hardwood floors By doing so you may remove the sheen from the steam It is recommended to test an isolated area with the steam mop before proceeding As a precaution you should check the manual made by the floor manufacturer for proper care instructions e Never put cleaning detergents or chemicals into the steamer as it will make the product unsafe and damage the unit e Do not use steamer without floor cloth pad in place e Use only manufacturer s recommended accessories e Stop using steamer if circuit breaker activates Beware of risk of shock Wear proper shoes whe
3. an implied warranty lasts so the above limitations may not apply to you REPAIR OR REPLACEMENT SHALL BE THE SOLE REMEDY OF THE PURCHASER UNDER THI S LI MITED WARRANTY AND IN NO EVENT SHALL THE MANUFACTURER BE LI ABLE FOR ANY SPECIAL INCIDENTAL OR CONSEQUENTI AL DAMAGES LOSSES OR EXPENSES YOU MAY INCUR IN CONNECTION WITH YOUR PURCHASE OR USE OF THE PRODUCT OR FOR ANY BREACH OF THIS OR ANY OTHER WARRANTY EXPRESS OR I MPLI ED WHATSOEVER Some states do not allow the exclusion or limitation of special incidental or consequential damages so the above limitation may not apply to you This limited warranty gives you specific legal rights and you may also have other rights which vary from state to state Copyright 2012 Anvid Products Inc Made in China e Printed in China
4. ct that cleans and sanitizes your home by harnessing the natural cleaning power of hot steam vapor This versatile action steam mop is well suited to clean a variety of floor surfaces By pressing the trigger the Vortex heats water up to 212 F within 30 seconds that is turned into instant steam for cleaning and sanitizing The Vortex creates a powerful sanitizing steam vapor that lasts for up to 25 minutes In addition the included carpet glider ensures that your carpet is clean and sanitized The user friendly design is intended to tackle the toughest dirt and debris It features a 1500 watt heating element a 798ml 27 fl oz water tank a 180 degree swivel head 2 heavy duty microfiber pads and much more SAFETY GUI DELI NES The Sienna Vortex SSM 0418 Steam Mop is for indoor domestic floor use only Any commercial use will void warranty The steamer should not be used upside down or vertically It is designed for sanitizing and cleaning an array of floor surfaces such as carpet ceramic tile sealed hardwood marble sealed laminate stone and vinyl floors Safety Instructions A WARNI NG Be sure to read and follow all safety instructions before using your steam mop Proper care and maintenance will help to expand the life of your steamer When using an electrical appliance basic precautions should always be followed To reduce the risk of fire electric shock or injury Be sure to unplug the electrical cord when
5. n operating your steamer Open toed shoes slippers or bare feet may cause you to slip and fall or cause hot steam on your feet e Do not use steamer on stairs Allow your steamer to cool down before storing in a cool dry place KEY FEATURES A HANDLE B TRIGGER C QUICK RELEASE CORD WRAP D CARRYING HANDLE E LOWER CORD WRAP F CLOTH PAD G POWER CORD H WATER TANK I FILTER J LED K STEAMER BODY L MOP HEAD M CARPET GLIDER 1 Attach steamer head to body of the unit 2 Secure steamer head with screw provided until fully tightened use Philips Screwdriver ka 4 3 Insert handle into body of unit Secure tightened i 4 Set cloth pad on the floor Be sure to loosen drawstring on the pad so that the steamer head will fit properly inside the pad Place steamer head onto cloth pad so that steamer head is sitting inside pad Pull drawstring to tighten cloth pad over the steamer head to assure a tight fit for cleaning ed until fully 5 Grip water tank with hand and pull up and out to remove Unscrew the water tank cap and fill with cool tap water Place the water tank back into place by pushing down firmly NOTE The steamer does not require distilled water Residents in areas with hard water should used distilled water for better performance 6 Twist the quick release cord wrap cl
6. name complete address and phone number a note describing the problem you experienced and a copy of your sales slip or other proof of purchase to determine warranty status C O D shipments cannot be accepted Out of Warranty Service A flat rate charge is applied to any product to be serviced out of warranty Please contact customer service for flat rate fee A 20 00 shipping and handling fee is to be included in your product shipment for service used for the return of your product Please make checks payable to Anvid Products Inc When the check is cleared from the bank we will then proceed to ship your repaired or replacement product Limitation of Remedies No representative or person is authorized to assume for the manufacturer any other liability in connection with the sale of our products This limited warranty is not transferable and any sale transfer or other disposition of the product voids this limited warranty There shall be no claims for defects or failure of performance or product failure under any theory of tort contract or commercial law including but not limited to negligence gross negligence strict liability breach of warranty and breach of contract ANY IMPLIED WARRANTIES OBLI GATIONS OR LI ABILITI ES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTY OF MERCHANTABI LI TY AND FITNESS FOR A PARTI CULAR PURPOSE SHALL BE LI MI TED TO THE DURATION OF THIS WARRANTY Some states do not allow limitations on how long
7. ng your steam mop isolate the unit by removing the cord from the power socket PROBLEM SOLUTION LED is not on e Ensure steamer power cord is correctly plugged into a 120V AC power outlet only e Ensure circuit breaker is operational e Try operating steamer from another power outlet e If unit is still not working call customer service at 1 888 574 3662 No steam e Ensure water tank is full e Calcium and mineral deposits can build up and impact the performance of your steamer use distilled water if necessary Pale residue left on floor e This can be caused by leaving the steamer in the same spot for too long Residue can be removed with household white vinegar or a decalcifying product Alternatively reheat the area for one minute to remove residue do not overheat area Buttons not working properly e Unplug the unit from the power outlet for 5 minutes then plug back in Steamer is leaking water all over the floor e The microfiber cloth pad may be overused and needs to be changed out with additional cloth pad s provided Cloth pads can be cleaned in washer dryer Over time however the cloth pads can start to wear Be sure microfiber cloth pad is attached properly e Condensation may form inside the unit dripping water upon initial use continue to press the steam release button until steam appears If necessary lay a towel on the floor underneath unit during process e If the unit should c
8. ockwise to un wrap the power cord completely Hang the cord on the handle cord wrap for better use of the steamer when moving and cleaning 7 The LED will illuminate when the steamer is ready for cleaning NOTE It is recommended that another high wattage appliance is not operated on the same circuit to avoid a circuit overload A CAUTI ON Upon initial use please hold trigger to allow the water to flow thru the system for approximately 30 seconds to prime the unit AA waan NG ON SURFACES THAT HAVE BEEN TREATED WITH WAX THE WAX MAY BE REMOVED BY THE HEAT AND STEAM ACTION DO NOT USE ON UNSEALED WOOD FLOORS OR LET UNIT STAND ON ANY WOOD FLOOR FOR AN EXTENDED PERI OD OF TIME THIS MAY CAUSE THE WOOD GRAIN TO RISE IT 1S RECOMMENDED THAT A SECTION BE TESTED IN AN ISOLATED AREA OF THE FLOOR IT IS ALSO RECOMMENDED THAT YOU CHECK THE USE AND CARE INSTRUCTI ONS FOR CLEANI NG FROM THE FLOOR MANUFACTURER TO ENSURE STEAM CLEANI NG IS ACCEPTABLE FOR YOUR FLOOR 8 Slowly pass over surface to be cleaned while pressing trigger to emit steam It is recommended to sweep or vacuum floor prior to using the steam mop A CAUTI ON To sanitize an area of your floor leave the steamer over the area for a minimum of 8 seconds but no longer than 15 seconds Leaving the steamer in a stationary position for a longer period than recommended may cause build up of pail residue This residue can be removed by using a decalcifying product or with a few d
9. ontinue to leak water unplug and wait 5 minutes before trying again Floors are cloudy streaky or spotty after mopping floor e Be sure to use light detergent when cleaning mop pads any residue on pad may be transferred onto floor Replace cloth pad with a new clean one for effective cleaning If initial use of steamer past cleaning products may have left a residue on your floor continue to go over effected area until there is not residue or steaks left behind ONE YEAR LI MITED WARRANTY Our Sienna product warranty extends only to the original customer purchaser of the product It is warranted by the manufacturer to be free from all defects in materials or workmanship for a period of one year from the date of original purchase This warranty is subject to the following conditions exclusions and exceptions Exclusions This warranty does not cover normal wear and tear of parts and does not apply to any product that has been tampered with or used for commercial purposes This warranty does not cover damage caused by misuse abuse negligent handling or damage due to mishandling in transit or shipping This warranty does not cover damage or defects caused by or resulting from repairs service or alterations to the product or any of its parts which have been performed by a repair person not authorized by the manufacturer This warranty is effective only if the product is purchased and operated in the USA o
10. r Canada and does not extend to any units which have been used in violation of written instructions furnished by the manufacturer or to units which have had the serial number removed altered defaced or rendered illegible Performance During the limited warranty period the manufacturer will at its option repair or replace free of charge a defective product or part that is covered by this warranty As a matter of warranty policy the manufacturer will not refund the purchase price A repaired or replacement product will be covered by this warranty for the balance of the initial one year warranty period and an additional one month period To contact Customer Service Write Anvid Products Inc 1401 1499 Greenville Road Livermore CA 94550 E mail customerservice anvidproducts com Or call 1 888 5SIENNA 1 888 574 3662 Please refer to your product name and model number when contacting Customer Service Customer Service will give you further instructions for returning a defective product for repair or replacement When returning a defective product carefully pack the item to avoid damage in shipping the manufacturer cannot assume responsibility for loss or damage during incoming shipment We recommend that you insure the package as damage in shipping including the shipping cost is not covered under our warranty Be sure to include the following items with your product any accessories related to the product your
11. rops of vinegar 9 When steamer stops emitting steam after approximately 15 to 20 minutes of use simply remove the water tank refill and continue cleaning AN ieli NG NEVER RUN THE STEAMER WITHOUT WATER 10 When you finish cleaning unplug power cord from outlet Be sure to empty water tank and carefully remove cloth pad from steamer head Store the unit upright in a dry area A CAUTI ON The cloth pad may be very hot Carpet Glider 11 Lay carpet glider on the floor in an upright position with the triangular flat surface Facing downward Place steam mop head on top of glider as illustrated below IMPORTANT The carpet glider is not designed to be fixed to the floor head for safety reasons including preventing burns It is designed for use on soft carpet areas only not for hard floor surfaces CLEANING AND MAINTENANCE ZN em ON Prior to cleaning or maintaining your steam mop isolate the unit by removing the cord from the power socket and avoid immersing the unit in water 1 The microfiber cloth pads can be machine washed in hot water and tumble dry Do not use bleach or fabric softener Allow to dry fully before use 2 Wipe steamer with soft cloth when if necessary Product Specs Voltage supply 120 60 Hz Output 1500 W Water tank capacity max 27 1 fl oz Cord 16 4 ft Weight 7 26 lbs Protection class 2 TROUBLESHOOTI NG AN CAUTION Prior to cleaning or maintaini
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