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ZyXEL ZyAIR G-470 User's Manual

1. 7 3 Configuration File The configuration file often called the romfile or rom 0 contains the factory default settings such as password and TCP IP Setup etc It arrives from ZyXEL with a rom filename extension Once you have customized the device s settings they can be saved back to your computer under a filename of your choosing Click Management gt Configuration File Information related to factory defaults backup configuration and restoring configuration appears as shown next Figure 37 Management Configuration File Backup Configuration This page allows you to backup your current configuration to your computer Click the Backup button to start the backup process Backup Restore Configuration To restore your configuration from a previously saved configuration file browse to the location of the configuration file and click the Upload button File Path Browse Upload Back to Factory Defaults The Reset button will clear all user entered configuration and will reset the device settings back to its factory default value After reset to factory default settings please remember the following values needed to access the device username admin Password 1234 LAN IP Address 192 168 1 11 Reset 70 Chapter 7 Management Screens G 470 User s Guide 7 3 1 Backup Configuration Backup configuration allows you to back up save the device s current configu
2. Customer Support G 470 User s Guide 10 Customer Support G 470 User s Guide Table of Contents COG GIG NE cis r E S E E E E E 3 CORUM CANONS cce a a 4 ZYXEL Limited Warranty aisinn aaia aA S 6 Salet VSN S oracin a ai aa a 7 Customer SABHOM nMorisicisriais iraa a ERa aaria iaa R 8 Table of Crete es asies a a a a aA 11 List ot FIGUre Soina aa akaa 15 List OP Tables icenic EADAE AERE ANETE ANENE 17 Prelat cnocan aaa E cans dauesvieateicia 19 Chapter 1 COSTING Re elge e E E E T A E T E E 21 1 1 About Your ZyXEL DEVICE ses cron sanirctullsanietuivseas alist Kaa EEA ainai 21 1 1 1 ZyXEL Device Hardware instalation scsi ccciccsssinmccssssaccscsssrantessrsmmecceneanee 22 TL2 POSTON OYE as cicsawis suits va wut eannan eka maeaw dasstne tne devnaiudless AOAN 23 L21 Pras Che alee ener areeprer ge nr rree reer cern ret iar seer e err er eye rer rere rrr ees 24 A 2 Ree icon ealide eae A 24 Chapter 2 TROTA cesija E iicececadajenetienivlenevicsaeiseneticaeiaa 27 2 1 Connecing boan Access PON sccsuiiniieiteiaeleie es 27 21 Baoe TOU Aa aers nnne in an EA S EEE 27 2 1 2 The Web Configurator sips paca dh ed adie ea pase araia aadi aa 27 Chapter 3 Wireless LAN OTUs sis ieisposiiceckeyostacecdscvcdicesdsSesitevestouds fethdd aa anana 31 Oy Wireless LAN OVEriISW scedececcisicers ienei ove n iaa ioei 31 Ta ESS LAN SOU oaa 32 3 2 1 User Authentication and Encryption secsssemsecinnencneseneanns 32 Sal Cerne S torisini vne Ane a 32 SA E as
3. Your computer s and the ZyXEL Device s IP addresses must be on the same subnet for LAN access If you changed the ZyXEL Device s IP address then enter the new one as the URL If you don t know the ZyXEL Device s IP address type the device name of your ZyXEL Device as the URL ZyXELXXXxX is the default where XXXX is the last four digits of the MAC address The MAC address is on the bottom of the device If you just changed the ZyXEL Device s IP address your computer s cache of machine names may contain an entry that maps the name of the ZyXEL Device to its previous IP address In Windows use nbtstat R at the command prompt to delete all entries in your computer s cache of machine names Open a new browser window See the following section to check that pop up windows JavaScripts and Java permissions are allowed You may also need to clear your Internet browser s cache In Internet Explorer click Tools and then Internet Options to open the Internet Options screen In the General tab click Delete Files In the pop up window select the Delete all offline content check box and click OK Click OK in the Internet Options screen to close it If you disconnect your computer from one device and connect it to another device that has the same IP address your computer s ARP Address Resolution Protocol table may contain an entry that maps the management IP address to the previous device s MAC addr
4. Restricts first party cookies that use personally identifiable information without implicit consent Pop up Blocker Prevent most pop up windows from appearing Block pop ups 3 Type the IP address of your device the web page that you do not want to have blocked with the prefix http For example http 192 168 1 11 4 Click Add to move the IP address to the list of Allowed sites 80 Chapter 8 Troubleshooting G 470 User s Guide Figure 47 Pop up Blocker Settings Pop up Blocker Settings Exceptions Pop ups are currently blocked You can allow pop ups from specific Web sites by adding the site to the list below Address of Web site to allow http 4 192 168 1 1 Add Allowed sites Notifications and Filter Level Play a sound when a pop up is blocked Show Information Bar when a pop up is blocked Filter Level Medium Block most automatic pop ups Pop up Blocker FAG 5 Click Close to return to the Privacy screen 6 Click Apply to save this setting 8 5 1 2 JavaScripts If pages of the web configurator do not display properly in Internet Explorer check that JavaScripts are allowed 1 In Internet Explorer click Tools Internet Options and then the Security tab Chapter 8 Troubleshooting 81 G 470 User s Guide Figure 48 Internet Options Custom Level General Security Privacy Content Connections Programs Advanced Select a Web content
5. e Click OK when finished 7 In the Internet Protocol TCP IP Properties window the General tab in Windows XP Appendix C 101 G 470 User s Guide e Click Obtain DNS server address automatically if you do not know your DNS server IP address es e Ifyou know your DNS server IP address es click Use the following DNS server addresses and type them in the Preferred DNS server and Alternate DNS server fields If you have previously configured DNS servers click Advanced and then the DNS tab to order them Figure 63 Windows XP Internet Protocol TCP IP Properties Internet Protocol TCP IP Properties General Alternate Configuration You can get IP settings assigned automatically if your network supports this capability Otherwise you need to ask your network administrator for the appropriate IP settings Obtain an IP address automatically Use the following IP address Obtain DNS server address automatically Use the following DNS server addresses 8 Click OK to close the Internet Protocol TCP IP Properties window 9 Click OK to close the Local Area Connection Properties window 10Restart your computer if prompted Verifying Settings 1 Click Start All Programs Accessories and then Command Prompt 2 In the Command Prompt window type ipconfig and then press ENTER You can also open Network Connections right click a network connection click Status and then click the Support
6. max 16 alphanumeric printable characters C ASCII HEX Q Key 1 C Key2 Key 3 Key 4 qQ Note 64 bit WEP Enter 5 ASCII characters or 10 hexadecimal characters 0 9 A F 128 bit WEP Enter 13 ASCII characters or 26 hexadecimal characters 0 9 A F Reset The following table describes the labels in this screen Table 11 Wireless Security WEP LABEL DESCRIPTION Encryption Method Select WEP if you want to configure WEP encryption parameters Authentication Type Select Open or Shared from the drop down list box Data Encryption Select 64 bit WEP or 128 bit WEP to enable data encryption Passphrase With 64 bit or 128 bit WEP you can enter a passphrase password phrase of up to 32 case sensitive printable characters and click Generate to have the device create four different WEP keys Generate After you enter the passphrase click Generate to have the device generate four different WEP keys automatically Key 1 to Key 4 If you want to manually set the WEP keys enter the WEP key in the field provided Select a WEP key to use for data encryption The WEP keys are used to encrypt data Both the device and the wireless stations must use the same WEP key for data transmission If you chose 64 bit WEP then enter any 5 ASCII characters or 10 hexadecimal characters 0 9 A F If you chose 128 bit WEP then enter 13 ASCII characters or 26 hexadecimal characters
7. 3 2 1 3 1 EAP Authentication EAP Extensible Authentication Protocol is an authentication protocol that runs on top of the IEEE 802 1x transport mechanism in order to support multiple types of user authentication By using EAP to interact with an EAP compatible RADIUS server an access point helps a wireless station and a RADIUS server perform authentication The type of authentication you use depends on the RADIUS server and an intermediary AP s that supports IEEE 802 1x The ZyXEL Device supports EAP TLS EAP TTLS and EAP PEAP Refer to the Wireless Security appendix for descriptions For EAP TLS authentication type you must first have a wired connection to the network and obtain the certificate s from a certificate authority CA A certificate also called a digital ID can be used to authenticate users and a CA issues certificates and guarantees the identity of each certificate owner 3 2 1 4 WPA Wi Fi Protected Access WPA is a subset of the IEEE 802 111 standard WPA improves data encryption by using Temporal Key Integrity Protocol TKIP Message Integrity Check MIC and IEEE 802 1x WPA and WPA2 use Advanced Encryption Standard AES in the Counter mode with Cipher block chaining Message authentication code Protocol CCMP to offer stronger encryption than TKIP Select WEP only when the AP does not support WPA WEP is less secure than WPA 3 2 1 5 WPA2 WPA 2 IEEE 802 111 is a wireless security standard that defines stronger
8. 6 Click OK to close the Network window Insert the Windows CD if prompted 7 Restart your computer when prompted Verifying Settings 1 Click Start and then Run 2 In the Run window type winipcfg and then click OK to open the IP Configuration window 3 Select your network adapter You should see your computer s IP address subnet mask and default gateway Windows 2000 NT XP 1 For Windows XP click start Control Panel In Windows 2000 NT click Start Settings Control Panel 98 Appendix C G 470 User s Guide Figure 58 Windows XP Start Menu Internet Explorer 7 My Documents e Outlook Express W Paint Files and Settings Transfer W B Command Prompt 2 My Music E Acrobat Reader 4 0 ve My Computer Tour Windows xP QB Windows Movie Maker B Control Panel 4 My Recent Documents gt My Pictures tS Printers and Faxes o Help and Support Search All Programs gt YS Run D Log Off Turn ff Computer untitled Paint 2 For Windows XP click Network Connections For Windows 2000 NT click Network and Dial up Connections Figure 59 Windows XP Control Panel amp Control Panel File Edit view Favorites Tools Help Back X B P Search E Folders E Address Control Panel va Control Panel x e Add Hardware G Switch to Category View See Also z 5 Game amp Windows Update Controllers 3 Right click Local Area Connection and then click Prope
9. If your IP address is dynamic select Obtain an IP address automatically e Ifyou have a static IP address select Specify an IP address and type your information into the IP Address and Subnet Mask fields Figure 56 Windows 95 98 Me TCP IP Properties IP Address TCP IP Properties 2 x Bindings Advanced NetBios DNS Configuration Gateway WINS Configuration IP Address An IP address can be automatically assigned to this computer If your network does not automatically assign IP addresses ask your network administrator for an address and then type it in the space below C Specify an IP address IV Detect connection to network media F EEE 3 Click the DNS Configuration tab e If you do not know your DNS information select Disable DNS Ifyou know your DNS information select Enable DNS and type the information in the fields below you may not need to fill them all in Appendix C 97 G 470 User s Guide Figure 57 Windows 95 98 Me TCP IP Properties DNS Configuration TCP IP Properties 2 x Bindings Advanced Netpios DNS Configuration Gateway WINS Configuration IP Address Cancel 4 Click the Gateway tab e Ifyou do not know your gateway s IP address remove previously installed gateways e Ifyou have a gateway IP address type it in the New gateway field and click Add 5 Click OK to save and close the TCP IP Properties window
10. it is not necessary to configure a default encryption key in the Wireless screen You may still configure and store keys here but they will not be used while Dynamic WEP is enabled Note EAP MD5 cannot be used with Dynamic WEP Key Exchange For added security certificate based authentications EAP TLS EAP TTLS and PEAP use dynamic keys for data encryption They are often deployed in corporate environments but for public deployment a simple user name and password pair is more practical The following table is a comparison of the features of authentication types Table 24 Comparison of EAP Authentication Types EAP MD5 EAP TLS EAP TTLS PEAP LEAP Mutual Authentication No Yes Yes Yes Yes Certificate Client No Yes Optional Optional No Certificate Server No Yes Yes Yes No Dynamic Key Exchange No Yes Yes Yes Yes Credential Integrity None Strong Strong Strong Moderate 90 Appendix B G 470 User s Guide Table 24 Comparison of EAP Authentication Types EAP MD5 EAP TLS EAP TTLS PEAP LEAP Deployment Difficulty Easy Hard Moderate Moderate Moderate Client Identity Protection No No Yes Yes No WPA 2 Wi Fi Protected Access WPA is a subset of the IEEE 802 111 standard WPA2 IEEE 802 111 is a wireless security standard that defines stronger encryption authentication and key management than WPA Key differences between WPA 2 and WEP are improve
11. 4 Wireless Security WPA 2 WPA Wi Fi Protected Access is a subset of the IEEE 802 111 standard WPA2 IEEE 802 111 is a wireless security standard that defines stronger encryption authentication and key management than WPA Key differences between WPA 2 and WEP are user authentication and improved data encryption 64 Chapter 6 Wireless Screens G 470 User s Guide Figure 34 Wireless Security WPA 2 Security Settings Encryption Method WPA2 x EAP Type EAP TLS Data Encryption TKIP 7 EAP TLS Tristo Root CA not set any file pem cer Select File Login Name rer Certificate not set any file pfx Select File Private Key Password Validate server Gy certificate Yes No Reset The following table describes the labels in this screen Table 13 Wireless Security WPA 2 LABEL DESCRIPTION Encryption Method Select WPA WPA2 or WPA amp WPA2 to configure user authentication and improved data encryption EAP Type Select EAP TLS EAP TTLS EAP LEAP or EAP PEAP from the drop down box See the Wireless Security appendix for more information Data Encryption Select TKIP AES or TKIP AES to enable data encryption For more information see the Wireless Security appendix Trusted Root CA File EAP TLS EAP TTLS and EAP PEAP only This is the name of the certificate issued by the certificate authority CA Select File Click here to choose a cer
12. 50 degrees Centigrade Storage Temperature 25 70 degrees Centigrade Operating Humidity 0 70 non condensing Storage Humidity 10 90 non condensing Power Consumption TX 620mMA RX 600mA Voltage 5V Dimensions 104mm x 127mm x 26mm excluding external antenna and foot stand RADIO SPECIFICATIONS Media Access Protocol IEEE 802 11 Frequency USA FCC amp Canada 11 Channels Europe ETSI 13 Channels Japan TELEC 13 Channels Data Rate IEEE 802 11g 54 48 36 24 18 12 9 6 Mbps IEEE 802 11b 11 5 5 2 1 Mbps Modulation IEEE 802 11g OFDM 64QAM 16QAM QPSK BPSK IEEE 802 11b Direct Sequence Spread Spectrum DSSS CCK DQPSK DBPSk Peak Output Power 27 88dBm Rx Sensitivity IEEE 802 11g At 54Mbps 72dBm typical IEEE 802 11g At 24Mbps 82dBm typical SOFTWARE SPECIFICATIONS Device Drivers Windows 2000 Windows XP Windows ME Windows 98SE Windows NT 4 0 Roaming IEEE 802 11b g compliant WEP 64 128 bit WEP encryption Appendix A 87 G 470 User s Guide 88 Appendix A G 470 User s Guide APPENDIX B Wireless Security Types of EAP Authentication This section discusses some popular authentication types EAP MD5 EAP TLS EAP TTLS PEAP and LEAP The type of authentication you use depends on the RADIUS server or the AP Consult your network administrator for more informa
13. 7 amp B JO Search E Folders E Address e Network Connections LAN or High Speed Internet Network Tasks ocal Area Connection E Create anew nabled connection a Ci Standard PCI Fast Ethernet Adapte 2 Set up a home or small Disable office network eat Disable this network ead device Repair amp Repair this connection Bridge Connections Rename this connection view status of this connection Create Shortcut Rename Change settings of this connection 4 Select Internet Protocol TCP IP and then click Properties Figure 11 Local Area Connection Properties Local Area Connection Properties General Authentication Advanced Connect using E Accton EN1207D TX PCI Fast Ethernet Adapter This connection uses the following items El cient for Microsoft Networks 8 File and Printer Sharing for Microsoft Networks iv E RA Description Transmission Control Protocol Internet Protocol The default wide area network protocol that provides communication across diverse interconnected networks C Show icon in notification area when connected 5 Select Use the following IP Address and fill in an IP address between 192 168 1 12 and 192 168 1 254 e Type 255 255 255 0 as the Subnet mask Click Advanced 1 See the appendices for information on configuring DNS server addresses Chapter 4 Introducing the Web Configurator 37 G 470
14. 886 3 578 2439 ftp zyxel com Hsinchu 300 ftp europe zyxel com Taiwan CZECH REPUBLIC info cz zyxel com 420 241 091 350 info cz zyxel com 420 241 091 359 www zyxel cz ZyXEL Communications Czech s r o Modranska 621 143 01 Praha 4 Modrany Ceska Republika support zyxel dk 45 39 55 07 00 www zyxel dk ZyXEL Communications A S Columbusvej DENMARK sales zyxel dk 45 39 55 07 07 2860 Soeborg Denmark support zyxel fi 358 9 4780 8411 www zyxel fi ZyXEL Communications Oy FINLAND Malminkaari 10 sales zyxel fi 358 9 4780 8448 00700 Helsinki Finland info zyxel fr 33 4 72 52 97 97 www zyxel fr ZyXEL France 1 rue des Vergers FRANCE 33 4 72 52 19 20 Bat 1 C 69760 Limonest France support zyxel de 49 2405 6909 0 www zyxel de ZyXEL Deutschland GmbH GERMANY Adenauerstr 20 A2 D 52146 sales zyxel de 49 2405 6909 99 Wuerselen Germany support zyxel hu 36 1 3361649 www zyxel hu ZyXEL Hungary HUNGARY 48 Zoldlomb Str info zyxel hu 36 1 3259100 H 1025 Budapest Hungary http zyxel kz support 7 3272 590 698 www zyxel kz ZyXEL Kazakhstan 43 Dostyk ave Office 414 KAZAKHSTAN sales zyxel kz 7 3272 590 689 Dostyk Business Centre 050010 Almaty Republic of Kazakhstan support zyxel com 1 800 255 4101 www us zyxel com ZyXEL Communications Inc 1 714 632 0882 1130 N Miller St NORTH AMERICA Anaheim sales zyxel com 1 714 632 0858 ftp us zy
15. A and B can still access the wired network but cannot communicate with each other Figure 26 Basic Service set BSS i a F o yy AP 3 i s A f x a r Chapter 6 Wireless Screens 55 G 470 User s Guide 6 1 2 ESS An Extended Service Set ESS consists of a series of overlapping BSSs each containing an access point with each access point connected together by a wired network This wired connection between APs is called a Distribution System DS An ESSID ESS IDentification uniquely identifies each ESS All access points and their associated wireless stations within the same ESS must have the same ESSID in order to communicate Figure 27 Extended Service Set kn p gt 6 2 Wireless LAN Basics This section describes the wireless LAN network terms 6 2 1 Channel A channel is the radio frequency or frequencies used by IEEE 802 11b wireless devices Channels available depend on your geographical area You may have a choice of channels for your region so you should use a different channel from an adjacent AP access point to reduce interference Interference occurs when radio signals from different access points overlap causing signal disruption and degrading performance Adjacent channels partially overlap however To avoid interference due to overlap your AP should be on a channel at least five channels away from a channel that
16. Defaults Clicking the RESET button in this section clears all user entered configuration information and returns the device to its factory defaults The following warning screen will appear Figure 39 Management Reset Warning Message Microsoft Internet Explorer xj 7 WARNING Restore will restart the Bridge f Cancel Chapter 7 Management Screens 71 G 470 User s Guide You can also press the RESET button on the rear panel to reset the factory defaults of your device Refer to Section 4 6 1 on page 49 for more information on the RESET button 7 4 F W Upload Screen Find firmware at www zyxel com in a file that usually uses the system model name with a rmt extension for example zyxel rmt The upload process uses HTTP Hypertext Transfer Protocol and may take up to two minutes After a successful upload the system will reboot Click Management gt F W Upload to display the screen as shown Follow the instructions in this screen to upload firmware to your device Figure 40 Management F W Upload F W Upload Firmware Upload To upgrade the internal system firmware browse to the location of the Fw file bin upgrade file and click the Upload Download firmware files from ZyXEL s website If the file is compressed for example a ZIP file you must first extract the Fw bin file File Path Browse Upload The following table describes the labels in this scre
17. Firmware Upgrading Screen sssesseeeeeeseeerrssserrresrn T3 Figure 42 Network Temporarily Disconnected ccccceccccceeeseccceeeeeseseceeenenseeees 73 Figure 43 Management Firmware Upload Error ccccssscccceeesecceeeeeseececeneeeeaee 73 Figute 44 Pop up BIOCKET sccccsssiusiscsvdesissscrrsadiiectzeniccees peri ineat aae S 78 Figure 45 Intemet OpPHONS as catractacedssasiodareata sh rucarccas avaueidsssannedeaeraammuiedns savauelal sanpnaudineinad 79 Figure 46 Internet Options Settings scscjsiecssenicicrantaianiecisieetaieniaiaasionne 80 Figure 47 Pop up Blocker eNOS aeccsinisbiiasiisrririkii sauuvetes suedieti nance 81 Figure 48 Internet Options Custom Level assessssssseeeerresrserrnssesrnneeerrnneaeeenrneneeen 82 Figure 49 Security Settings Java Scripting ccccccccceesssecceeeneseecserteeneccentneees 83 Figure 50 Security Sellings Java xcssssdssxsssvnscsdersionaseckinmaeinemsariaamseanionss 84 a g eae A E 1 A er rete teeter E E ene errr tert E E treat N E Treen 85 Figure 52 Pinging he GAFO sscccsecsessnatervvsenniivvauiasensdusaneseissaweadevesencduecieaaneaduvebars 85 Figure 53 WPA PSK Authentication 2 cccccsececcceeeeeeeccee rene eeeeeneeeeeeae eee seaeeneene 93 Figure 54 WPA 2 with RADIUS Application Example 0 cccscceeeeessieeeeeeenaes 93 Figure 55 Windows 95 98 Me Network Configuration 0 cee 96 Figure 56 Windows 95 98 Me TCP IP Properties IP Address 97 Figure 57 Win
18. IP Address Rangas sescsnurensensnneibnnnniesneriiiniias 51 Table G System SetingS seccciccscistortcsseacicraesvmcentessnatierecdaventeessttinnedd cameras inane 52 Table 7 Wireless Wireless Settings 22 cccsecesecceeesesseceeeeseneeeeenanseeeeeenseneeees 59 Table 8 Wireless the AP Survey Screen cscs csssscncecsenssaneecnantaaneeacaansannnaeaansennes 60 Table 9 Wireless Security Lovells esseessivsvssencnssdiecensseanissasiiorssmumssiacnarsse 61 Table 10 Wireless Security Disable ccc ccccsseccesssnseceearssneeeenssaneceearssnneauisiaaaaee 62 Table 11 Wireless Secunty WEP ciicssccsccstedustiscicesurrsrcresiurtortesisteeiewiarttoeauadrennes 63 Table 12 Wireless Security WPA PSK ac ccsscetsivss cas ecsiadennessagesepeedatetepedacatanneees 64 Table 13 Wireless Security WPA 2 cunieiccanchelavcomtabnwisembernc iiinn nN O 65 Table 14 Wireless Security B02 X siccsccicouserescracasnaceneanmnccsrecacussranstertetdeanmesoners 67 Table 15 Management Password asnisisuson russiini niia iaaiaee boone 69 Table 16 Management Configuration File Restore Configuration 08 71 Table 17 Management FON Upload sisnossiocsar ainidi 72 Table 18 Troubleshooting the Start Up of Your ZyXEL Device cece 75 Table 19 Troubleshooting the PASSWOMd sisccccciccsscscnccessrrentrensuccetieacaseccceenureeoeers 5 Table 20 Troubleshooting LINK Qualy wasicascsssessseismoestucemorseaeennnnessessneorsraunnnansss 76 Table 21 Troubleshooting the Etherne
19. cid E EEAO ES 33 Jek EEE CULM oaran S 34 DAA WPA esana 34 Table of Contents 11 G 470 User s Guide UY WAS aT AS 34 Chapter 4 Introducing the Web Configuratol ccccecssesesenneeeeeeeeeeeeeeeeeeeeeeeeaeeseneneenenenes 35 41 Wob Comigurator OVER AGW ssc cices cnaiecmaineienmiecriaametonaindeinndeneliacienaae 35 4 1 1 Setting Up Your Computer s IP Address surisrissmisiiirerisciviisissrissenasvinsen 35 ALET Windows DOI TP esisiini haia AA NANANA 36 4 2 Accessing the Web Comiguralor sensininnsenininnnkk knina 39 A Sa E E NE E A FEE A A E E 39 4 3 Navigating the Web Configurator 0 ccc scecscesseeeeeneeesseaeneeseseeeeenteeeeneeeee 41 4 351 Change Your PASSWONG cc sicccecttscumesstraquvecatnniaeeoeastanmmetassiaceashinimeteesnnian 41 Ade MI O a ied 42 4 4 Configuring the ZyXEL Device Using the Wizard cc cceeeeeeteeeeeeteeeeeeeeeeeees 43 AAA Wizard Basie SSMIMAS x scdccccssitesteccssnssduersannatquedancniddussanesyluice sans idouieiatvngies 43 4 4 2 Wizard Wireless Settings csiccsecececlaiececssseensennsdsesecdetsstesesensiisasseniiteandion 44 44 3 Wizard Securiiy 5 UII S sigciseas paiva cadopba nan 45 AS WISN aaa aAA EA 45 ee 1 E E T TETA E A AE TE E A TE 46 BABS INPRO viisiga d 47 AAA Wizard Confirm Your Setings ssniosissnssosrissiisi kk inii 48 Ao Usno GE UO DOL serircnr deiina GRN 49 46 Resetting the ZyXEL DEVICE sescsccassesecrecaussscicissacccssssenacsasavennesceiaassasaaassannausannverd 49 46 1 Res
20. decrypted using the other 2 Tim keeps the private key and makes the public key openly available 3 Tim uses his private key to encrypt the message and sends it to Jenny 4 Jenny receives the message and uses Tim s public key to decrypt it 32 Chapter 3 Wireless LAN Network G 470 User s Guide 5 Additionally Jenny uses her own private key to encrypt a message and Tim uses Jenny s public key to decrypt the message The certification authority uses its private key to sign certificates Anyone can then use the certification authority s public key to verify the certificates 3 2 1 2 WEP 3 2 1 2 1 Data Encryption WEP Wired Equivalent Privacy encryption scrambles all data packets transmitted between the ZyXEL Device and the AP or other wireless stations to keep network communications private Both the wireless stations and the access points must use the same WEP key for data encryption and decryption There are two ways to create WEP keys in your ZyXEL Device e Automatic WEP key generation based on a password phrase called a passphrase The passphrase is case sensitive You must use the same passphrase for all WLAN adapters with this feature in the same WLAN For WLAN adapters without the passphrase feature you can still take advantage of this feature by writing down the four automatically generated WEP keys from the Security Settings screen of the ZyXEL utility and entering them manually as the WEP keys in the
21. eab nka iN EARNAN N Area RANN EEEREN 55 Figure 27 Extended Service Sol sci sanvssrcdsevisseccsud eases viusnnedisstntiectisatineeadvennees 56 gil hee pal bet OTE reer eee pre ey ecb R y revere a prrerrernrrr re rere rrr rtrer 57 Figure 29 Wireless Wireless Settings sscsessccacssensewcsrsaneneucaranntudcceeswonsdeatianntnucaininnnss 58 Figure 30 Wireless the AP Survey Screen escrsriiiccrriierrrrrirererrieerrrrriseerrreners 60 Figure 31 Wireless Security Disable xsiccctussevccecatsennacseusscmndaceussennsecoe seaniecomesnaces 62 Figure 32 Wireless Secuny WEP serscnisieaiiaisadnarkiindd 63 Figure 33 Wireless Security WPA 2 PSK cicccrssscsccerssencccecsasveacceevaseadacasapsadecestaveseas 64 Figure 34 Wireless Security WPA 2 seessssssessrreerssrrrnseerrreerinnnnserenneeerrnnneseennnenane 65 Figure 35 Wireless Security B02 1 scsssccasscsserecssceeesrecasvvesmctesissnieececsseesmneesaveenreds 67 Figure 36 Management Password ccccessssscecesersssacsesriassecesvs wancesevaansersvvaanceniannde 69 Figure 37 Management Configuration File scsicscssceccsternccdecsateretenssnencecssemaccaeianeians 70 Figure 38 Management Configuration Upload Successful cceeeesteeeeeeeneees va List of Figures 15 G 470 User s Guide Figure 39 Management Reset Warning Message ccccccessccccererseecceeeneeseeees 71 Figure 40 Management F W Upload aaesssssseessrieerssrrsseeerrressennnaserrnnaeerrnaneeeennrenees 72 Figure 41 Management
22. encryption authentication and key management than WPA 34 Chapter 3 Wireless LAN Network G 470 User s Guide CHAPTER 4 Introducing the Web Configurator This chapter shows you how to configure the ZyXEL Device using the embedded web configurator 4 1 Web Configurator Overview The embedded web configurator allows you to manage the ZyXEL Device from anywhere through a browser such as Microsoft Internet Explorer or Netscape Navigator Use Internet Explorer 6 0 and later or Netscape Navigator 7 0 and later versions with JavaScript enabled It is recommended that you set your screen resolution to 1024 by 768 pixels In order to use the web configurator you need to allow e Web browser pop up windows from your device Web pop up blocking is enabled by default in Windows XP SP Service Pack 2 e JavaScripts enabled by default e Java permissions enabled by default See the chapter on troubleshooting if you need to make sure these functions are allowed in Internet Explorer 4 1 1 Setting Up Your Computer s IP Address You must prepare your computer computer network to connect to the ZyXEL Device Your computer s IP address and subnet mask must be on the same subnet as the ZyXEL Device This can be done by setting up your computer s IP address The following figure shows you an example of accessing your ZyXEL Device via a wired connection with an Ethernet cable Chapter 4 Introducing the Web Configurator 35 G 4
23. from the Configure list 4 For statically assigned settings do the following Appendix C 103 G 470 User s Guide From the Configure box select Manually e Type your IP address in the IP Address box e Type your subnet mask in the Subnet mask box e Type the IP address of your gateway in the Router address box if you have one 5 Close the TCP IP Control Panel 6 Click Save if prompted to save changes to your configuration 7 Restart your computer if prompted Verifying Settings Check your TCP IP properties in the TCP IP Control Panel window Macintosh OS X 1 Click the Apple menu and click System Preferences to open the System Preferences window Figure 66 Macintosh OS X Apple Menu Grab File Edit Capt About This Mac Get Mac OS X Software System Preferences Dock Location 2 Click Network in the icon bar e Select Automatic from the Location list e Select Built in Ethernet from the Show list e Click the TCP IP tab 3 For dynamically assigned settings select Using DHCP from the Configure list 104 Appendix C G 470 User s Guide Figure 67 Macintosh OS X Network O0 Network E gt d eo g Show All Displays Network Startup Disk Location Automatic E Show Built in Ethernet E PPPoE AppleTalk Proxies D Domain Name Servers Optional IP Address 192 168 11 12 168 95 1 1 Provided by DHCP Server Subnet Mask 255 255 254 0 Configure Us
24. icon at any time Subnet M S Status Device Name ZyXELG 470 1P addrey to exit the web configurator Operation Mode Client MAC Address 00 03 7F BE F0 18 Gateway IP Address 0 0 0 0 Firmware Version V1 00 2K0 b2 0 Summary ZyXEL View Statistics 6 submenus Encryption Method Disabled to configure the ZyXEL Device Link status The following table describes the labels in this screen Table 3 Web Configurator the Status screen LINK ICON FUNCTION Wizard Use these screens for initial configuration including general setup wireless and security settings About Click this icon to see details about your ZyXEL Device Logout a Click this icon to exit the web configurator Status Use this screen to look at the ZyXEL Device s general device system and interface status information System Use this screen to change the name of the device and change IP address settings Wireless Wireless Settings Use this screen to check for available access points and configure basic and advanced wireless network setup Security Use this screen to configure encryption settings Management Password Use this screen to change your password Configuration File Use this screen to backup and restore configuration files and reset the ZyXEL Device to its factory default settings F W Upload Use this screen to upload new firmware Device Device Name This is the
25. icon to open the Network window Appendix C 95 G 470 User s Guide Figure 55 Windows 95 98 Me Network Configuration Network LPR for TCP IP Printing 3Com EtherLink 10 100 PCI TX NIC 3C905B Tx Dial Up Adapter USB Fast Ethernet Adapter Y TCP IP gt 3Com EtherLink 10 100 PCI TX NIC 3C905B T Client for Microsoft Networks O Z O H Installing Components The Network window Configuration tab displays a list of installed components You need a network adapter the TCP IP protocol and Client for Microsoft Networks If you need the adapter 1 In the Network window click Add 2 Select Adapter and then click Add 3 Select the manufacturer and model of your network adapter and then click OK If you need TCP IP 1 In the Network window click Add 2 Select Protocol and then click Add 3 Select Microsoft from the list of manufacturers 4 Select TCP IP from the list of network protocols and then click OK If you need Client for Microsoft Networks 1 Click Add 2 Select Client and then click Add 96 Appendix C G 470 User s Guide 3 Select Microsoft from the list of manufacturers 4 Select Client for Microsoft Networks from the list of network clients and then click OK 5 Restart your computer so the changes you made take effect Configuring 1 In the Network window Configuration tab select your network adapter s TCP IP entry and click Properties 2 Click the IP Address tab
26. number used by each access point Signal Strength This field displays the signal strength of each access point Security Mode This field displays details of the access point s security and data encryption settings Rescan Click Rescan to have the ZyXEL Device search again for available access points 6 4 Wireless Security Overview Wireless security is vital to your network to protect wireless communication between wireless stations access points and the wired network The figure below shows the possible wireless security levels on your ZyXEL Device EAP Extensible Authentication Protocol is used for authentication and utilizes dynamic WEP key exchange It requires interaction with a RADIUS Remote Authentication Dial In User Service server either on the WAN or your LAN to provide authentication service for wireless stations Table 9 Wireless Security Levels SECURITY LEVEL SECURITY TYPE Least Secure Most Secure Unique SSID Default Unique SSID with Hide SSID Enabled MAC Address Filtering WEP Encryption IEEE802 1x EAP with RADIUS Server Authentication Wi Fi Protected Access WPA WPA2 If you do not enable any wireless security on your ZyXEL Device your network is accessible to any wireless networking device that is within range 6 5 Configuring Wireless Security In order to configure and enable wireless security click Wireless gt Se
27. on a LAN share one common network number Where you obtain your network number depends on your particular situation If the ISP or your network administrator assigns you a block of registered IP addresses follow their instructions in selecting the IP addresses and the subnet mask Chapter 5 System Screen 51 G 470 User s Guide If the ISP did not explicitly give you an IP network number then most likely you have a single user account and the ISP will assign you a dynamic IP address when the connection is established The Internet Assigned Number Authority IANA reserved this block of addresses specifically for private use please do not use any other number unless you are told otherwise Let s say you select 192 168 1 0 as the network number which covers 254 individual addresses from 192 168 1 1 to 192 168 1 254 zero and 255 are reserved In other words the first three numbers in this case 192 168 and 1 specify the network number while the last number identifies an individual computer on that network Once you have decided on the network number pick an IP address that is easy to remember for instance 192 168 1 2 for your device but make sure that no other device on your network is using that IP address The subnet mask specifies the network number portion of an IP address Your device will compute the subnet mask automatically based on the IP address that you entered You don t need to change the subnet mask computed by
28. same as the device name you entered in the first Information wizard screen if you entered one there It is for identification purposes 40 Chapter 4 Introducing the Web Configurator G 470 User s Guide LINK ICON FUNCTION MAC Address This field displays the MAC address of the device The MAC Media Access Control or Ethernet address on a LAN Local Area Network is unique to your computer A network interface device such as an Ethernet adapter has a hardwired address that is assigned at the factory This address follows an industry standard that ensures no other adapter has a similar address Firmware Version This is the ZyNOS Firmware version and the date created ZyNOS is ZyXEL s proprietary Network Operating System design Wireless Settings SSID This is the name used to identify the ZyXEL Device in the wireless LAN The default SSID is ZyXEL Channel This is the channel number used by the ZyXEL Device now Encryption This displays the type of wireless security used by the ZyXEL Method Device now IP Settings IP Address This field displays the IP address of the device Subnet Mask This field displays the subnet mask of the device Gateway IP This field displays the IP address of the gateway device Address Summary View Statistics Click View Statistics to see performance statistics such as number of packets sent and number of packets received Status This field shows m
29. tab Macintosh OS 8 9 1 Click the Apple menu Control Panel and double click TCP IP to open the TCP IP Control Panel 102 Appendix C G 470 User s Guide Figure 64 Macintosh OS 8 9 Apple Menu File Edit View Window Special Help About This Computer D Apple System Profiler E Calculator Chooser ADSL Control and Status B Control Panels Appearance J Favorites Apple Menu Options Key Caps AppleTalk Network Browser Colorsync Recent Applications Control Strip i Recent Documents Date amp Time DialAssist cif Remote Access Status Energy Saver Scrapbook Extensions Manager Sherlock 2 File Exchange Speakable Items File Sharing J Stickies General Controls Internet Keyboard Keychain Access Launcher Location Manager Memory Modem Monitors Mouse Multiple Users Numbers QuickTime Settings Remote Access Software Update Sound Speech Startup Disk TCP IP Text USB Printer Sharing 2 Select Ethernet built in from the Connect via list Figure 65 Macintosh OS 8 9 TCP IP o TCP IP Emet va Setup Configure Using DHCP Server DHCP Client ID IP Address lt will be supplied by server 7 Sunet mask lt will be supplied by server gt Router address lt will be supplied by server gt Search comans Name server addr lt will be supplied by server gt 3 For dynamically assigned settings select Using DHCP Server
30. to Microsoft VM 4 Under Java permissions make sure that a safety level is selected 5 Click OK to close the window Chapter 8 Troubleshooting 83 G 470 User s Guide Figure 50 Security Settings Java Security Settings 2x Settings O Disable a Enable ER Font download O Disable Enable a Prompt 5 Microsoft M Java permissions Custom J Disable Jay High safety Low safety Reset custom settings Reset to Medium 7 Reset cme 8 5 1 3 1 JAVA Sun 1 From Internet Explorer click Tools Internet Options and then the Advanced tab 2 make sure that Use Java 2 for lt applet gt under Java Sun is selected 3 Click OK to close the window 84 Chapter 8 Troubleshooting G 470 User s Guide Figure 51 Java Sun General Security Privacy Content Connections Programs Advanced Settings O Use inline AutoComplete a O Use Passive FTP for firewall and DSL modem compatibility Use smooth scrolling HTTP 1 1 settings Use HTTP 1 1 O Use HTTP 1 1 through proxy connections gt Java Sun Cl Use Java 2 1 4 1_0 for lt applet gt requires restart 5 Microsoft vi O Java console enabled requires restart O Java logging enabled JIT compiler for virtual machine enabled requires restart Multimedia O Always show Internet Explorer 5 0 or later Radio toolbar O Don t display online media content in the media bar Enable Au
31. varies depending on what you select in the Encryption Method field Select Disable to have no wireless security configured select WEP or select WPA PSK if your wireless AP supports WPA PSK In the Status page go to Wireless gt Security if you want to use WPA2 WPA or 802 1x See Chapter 6 on page 55 for background information 4 4 3 1 Disable Select Disable to have no wireless LAN security configured If you do not enable any wireless security on your device your network is accessible to any wireless networking device that is within range Note With no wireless security a neighbor can access and see traffic in your network Chapter 4 Introducing the Web Configurator 45 G 470 User s Guide Figure 21 Setup Wizard 3 Disable SETUP WIZARD 4 4 3 2 WEP 1 WEP Wired Equivalent Privacy encrypts data frames before transmitting them over the wireless network Select 64 bit or 128 bit from the WEP Encryption drop down list box and then follow the on screen instructions to set up the WEP keys 2 Choose an encryption level from the drop down list The higher the WEP encryption the higher the security but the slower the throughput 3 You can generate or manually enter a WEP key e Ifyou selected 64 bit or 128 bit WEP you can enter a Passphrase up to 16 printable characters and click Generate The device automatically generates WEP keys One key displays in the Key 1 field Go to Wireless gt Security if you want to
32. 0 9 A F Apply Click Apply to save your changes back to the device Reset Click Reset to begin configuring this screen afresh Chapter 6 Wireless Screens 63 G 470 User s Guide 6 5 3 Wireless Security WPA 2 PSK Select WPA PSK WPA2 PSK or WPA PSK amp WPA2 PSK in the Encryption Method drop down list box to display the next screen Figure 33 Wireless Security WPA 2 PSK Security Settings Data Encryption Pre Shared Key L Encryption Method TKIP 7 8 63 ASCII characters Reset The following table describes the labels in this screen Table 12 Wireless Security WPA PSK LABEL DESCRIPTION Encryption Method Select WPA PSK WPA2 PSK or WPA PSK amp WPA2 PSK if you want to configure a pre shared key Choose this option only if your AP supports it Data Encryption Select TKIP AES or TKIP AES to enable data encryption For more information see the Wireless Security appendix Pre Shared Key The encryption mechanisms used for WPA and WPA PSK are the same The only difference between the two is that WPA PSK uses a simple common password instead of user specific credentials Type a pre shared key from 8 to 63 ASCII characters including spaces and symbols This field is case sensitive Apply Click Apply to save your changes to the device Reset Click Reset to begin configuring this screen afresh 6 5
33. 70 User s Guide Figure 8 Wired Connection Default IP Address Nua 192 168 1 15 p m Note Skip this section if your computer s IP address is already between 192 168 1 12 and 192 168 1 254 with subnet mask 255 255 255 0 Your computer must have a network card and TCP IP installed TCP IP should already be installed on computers using Windows NT 2000 XP Macintosh OS 7 and later operating systems Refer to the appendix about setting up your computer s IP address for other operating systems 4 1 1 1 Windows 2000 NT XP The following example figures use the default Windows XP GUI theme For details on setting up your computer s IP address using other operating systems refer to the appendices 1 Click start Start in Windows 2000 NT gt Settings gt Control Panel 2 In the Control Panel double click Network Connections Network and Dial up Connections in Windows 2000 NT Figure 9 Control Panel amp Control Panel File Edit View Favorites Tools Help bd S JO search E Folders Ez Address fe Control Panel v3 Control Panel Add Hardware GB Switch to Category view Game Controllers See Also h Windows Update 3 Right click Local Area Connection and then Properties 36 Chapter 4 Introducing the Web Configurator G 470 User s Guide Figure 10 Network Connection Network Connections File Edit View Favorites Tools Advanced Help Q sax
34. EL Device will fragment the packet into smaller data frames A large Fragmentation Threshold is recommended for networks not prone to interference while you should set a smaller threshold for busy networks or networks that are prone to interference If the Fragmentation Threshold value is smaller than the RTS CTS value see previously you set then the RTS Request To Send CTS Clear to Send handshake will never occur as data frames will be fragmented before they reach RTS CTS size 6 3 Configuring Wireless Click Wireless to display the Wireless Settings screen Figure 29 Wireless Wireless Settings Wireless Settings Basic Settings SSID ZyXEL max 32 printable characters AP Survey Wireless Mode Mixed Mode x Clone Mac Address Disable Auto Single Auto Multi Manual Clone MAC Address Advanced Settings Radio Enable ves C No Output Power Management Full z Data Rate Management best v Preamble Type Dyr RTS CTS Threshold 2345 o 2345 Fragmentation Threshold sa 256 2340 Apply Reset 58 Chapter 6 Wireless Screens G 470 User s Guide The following table describes the labels in this screen Table 7 Wireless Wireless Settings LABEL DESCRIPTION SSID Your ZyXEL Device must have the same SSID as the AP you want to connect to Enter a descriptive name up to 32 printable characters for the wireless LAN Spaces are allowed Note If you are configuring the d
35. G 470 802 11g Wireless Ethernet Adapter User s Guide Version 1 00 Edition 1 6 2006 ZyXEL G 470 User s Guide Copyright Copyright 2006 by ZyXEL Communications Corporation The contents of this publication may not be reproduced in any part or as a whole transcribed stored in a retrieval system translated into any language or transmitted in any form or by any means electronic mechanical magnetic optical chemical photocopying manual or otherwise without the prior written permission of ZyXEL Communications Corporation Published by ZyXEL Communications Corporation All rights reserved Disclaimer ZyXEL does not assume any liability arising out of the application or use of any products or software described herein Neither does it convey any license under its patent rights nor the patent rights of others ZyXEL further reserves the right to make changes in any products described herein without notice This publication is subject to change without notice Trademarks ZyNOS ZyXEL Network Operating System is a registered trademark of ZyXEL Communications Inc Other trademarks mentioned in this publication are used for identification purposes only and may be properties of their respective owners Copyright 3 G 470 User s Guide Certifications Federal Communications Commission FCC Interference Statement The device complies with Part 15 of FCC rules Operation is subject to the following tw
36. Guide The following message appears in the Status bar Status Configuration Successful 8 Next click the Security tab Security Settings Encryption Method WPA PSK z Data Encryption TKIP 7 Export Supplicant Log Cyes no Pre Shared Key ThisismyVWPA PSKpre sharedkey 8 63 ASCII characters Reset In the Security screen select WPA PSK from the Encryption Method menu Select TKIP from the Data Encryption menu Enter your PSK ThisismyWPA pre sharedkey in the Pre Shared Key box and click Apply The following message appears in the Status bar Status The ZyXEL Device automatically tries to connect to the AP using your settings The following message then appears in the Link Status bar CESSA ASSOCIATED O O O O 9 Go back to the Status screen and check that your wireless settings are correctly configured Wireless Settings SSID AP6 Channel N A Encryption Method WPAPSK Enter a web site s URL in your Internet browser s address bar Address WAAL zyxel COM If you are able to access the web site your wireless connection is successfully configured Go back to the Web Configurator and log out If you cannot access the web site check the Troubleshooting section of this User s Guide or contact your network administrator 30 Chapter 2 Tutorial G 470 User s Guide CHAPTER 3 Wireless LAN Network This chapter provides background information on wire
37. Station B moves to position X its wireless device automatically switches the channel to the one used by access point AP 2 in order to stay connected to the network 24 Chapter 1 Getting Started G 470 User s Guide Figure 6 Roaming Example Chapter 1 Getting Started 25 G 470 User s Guide 26 Chapter 1 Getting Started G 470 User s Guide CHAPTER 2 Tutorial 2 1 Connecting to an Access Point This example shows you how to connect your ZyXEL Device to an access point AP configured for WPA PSK security in order to access the Internet In the following diagram your computer is labeled A the ZyXEL Device is labeled B and the access point is labeled C N Internet YY 2 1 1 Before You Start Before you connect to the AP you must know its Service Set IDentity SSID and WPA PSK pre shared key In this example the AP s SSID is AP6 and its pre shared key is ThisismyWPA PSKpre sharedkey Connect your ZyXEL Device to your computer s Ethernet port and set your computer s IP address as shown in the Quick Start Guide 2 1 2 The Web Configurator Use the following steps to set up your Internet connection using the Web Configurator 1 Open your Internet browser and enter 192 168 1 11 in the Address URL bar Address 192 168 1 11 Chapter 2 Tutorial 27 G 470 User s Guide 2 The Login screen appears Enter admin as the username and 1234 as the passw
38. The private key file must have a pfx ending Private Key Password Enter the password associated with the private key above EAP TLS only Validate Server Certificate Select the check box to verify the certificate of the authentication EAP TLS EAP TTLS and Server EAP PEAP only Passphrase With 64 bit or 128 bit WEP you can enter a passphrase password EAP MD5 only phrase of up to 32 case sensitive printable characters and click Generate to have the device create four different WEP keys Generate After you enter the passphrase click Generate to have the device EAP MD5 only generate four different WEP keys automatically Key 1 to Key 4 If you want to manually set the WEP keys enter the WEP key in the EAP MD5 only field provided Select a WEP key to use for data encryption The WEP keys are used to encrypt data Both the device and the wireless stations must use the same WEP key for data transmission If you chose 64 bit WEP then enter any 5 ASCII characters or 10 hexadecimal characters 0 9 A F If you chose 128 bit WEP then enter 13 ASCII characters or 26 hexadecimal characters 0 9 A F Apply Click Apply to save your changes to the device Reset Click Reset to begin configuring this screen afresh 68 Chapter 6 Wireless Screens G 470 User s Guide CHAPTER 7 Management Screens This chapter describes the Management screens 7 1 Management Overview
39. Use these management screens to change the password back up or restore the configuration files and upgrade your ZyXEL Device s firmware 7 2 Password To change your device s password recommended click Management The screen appears as shown This screen allows you to change the device s password If you forget your password or the device IP address you will need to reset the device See Section 4 3 on page 41 for details Figure 36 Management Password Password Password Setup admin Current Password New Password Retype to Confirm mas 19 characters Apply Reset The following table describes the labels in this screen Table 15 Management Password LABEL DESCRIPTION Password Setup admin Use this section to change the password details for the admin username Current Password Type in your existing system password 1234 is the default password Chapter 7 Management Screens 69 G 470 User s Guide Table 15 Management Password continued LABEL DESCRIPTION New Password Type your new system password up to 19 printable characters Spaces are not allowed As you type a password the screen displays an asterisk for each character you type Retype to Confirm Retype your new system password for confirmation Apply Save your changes back to the device Reset Reload the previous configuration for this screen
40. User s Guide Figure 12 Internet Protocol Properties Internet Protocol TCP IP Properties p General You can get IP settings assigned automatically if your network supports this capability Otherwise you need to ask your network administrator for the appropriate IP settings Obtain an IP address automatically Use the following IP address IP address 192 168 1 15 Subnet mask 2 ve OO POS Default gateway Use the following DNS server addresses Preferred DNS server Alternate DNS server 6 Remove any previously installed gateways in the IP Settings tab and click OK to go back to the Internet Protocol TCP IP Properties screen Figure 13 Advanced TCP IP Settings Internet Protocol TCP IP Properties pa General You can get IP settings assigned automatically if your network supports this capability Otherwise you need to ask your network administrator for the appropriate IP settings Use the following IP address IP address 192 18 TF 15 No gateways Subnet mask Paa a i OO PON OL Default gateway Use the following DNS server addresses Preferred DNS server Alternate DNS server 7 Click OK to close the Internet Protocol TCP IP Properties window 8 Click Close OK in Windows 2000 NT to close the Local Area Connection Properties window Close the Network Connections window Network and Dial up Connections in Windows 2000 NT 38 Chapter 4 In
41. a consistent single alphanumeric password to derive a PMK which is used to generate unique temporal encryption keys This prevent all wireless devices sharing the same encryption keys a weakness of WEP User Authentication WPA and WPA2 apply IEEE 802 1x and Extensible Authentication Protocol EAP to authenticate wireless stations using an external RADIUS database WPA2 reduces the number of key exchange messages from six to four CCMP 4 way handshake and shortens the time required to connect to a network Other WPA2 authentication features that are different from WPA include key caching and pre authentication These two features are optional and may not be supported in all wireless devices Key caching allows a wireless client to store the PMK it derived through a successful authentication with an AP The wireless client uses the PMK when it tries to connect to the same AP and does not need to go with the authentication process again Pre authentication enables fast roaming by allowing the wireless client already connecting to an AP to perform IEEE 802 1x authentication with another AP before connecting to it WPA 2 PSK Application Example A WPA 2 s PSK application looks as follows 1 First enter identical passwords into the AP and all wireless clients The Pre Shared Key PSK must consist of between 8 and 63 ASCII characters or 64 hexadecimal characters including spaces and symbols 2 The AP checks each client s password and
42. a Encryption Select 64 bit WEP or 128 bit WEP to enable data encryption EAP MD5 only Trusted Root CA File This is the name of the certificate issued by the certificate authority EAP TLS EAP TTLS and __ CA EAP PEAP only Select File Click here to choose a certificate EAP TLS EAP TTLS and Select a certificate from the list box and click Select to activate it Click EAP PEAP only Delete if you want to remove a certificate from the list Alternatively click Browse to locate a certificate Click Upload to add it to the list The certificate file must have a pem or cer ending Note You must first have a wired connection to a network and obtain the certificate s from a certificate authority CA Chapter 6 Wireless Screens 67 G 470 User s Guide Table 14 Wireless Security 802 1x LABEL DESCRIPTION Login Name Enter a user name This is the user name that you or an administrator set up on a RADIUS server Password Enter the password associated with the login name above EAP TTLS EAL LEAP and EAP PEAP only User Certificate File This is your encrypted private key file EAP TLS only Select File Click here to choose a private key EAP TLS only Select a private key from the list box and click Select to activate it Click Delete if you want to remove a private key from the list Alternatively click Browse to locate a private key Click Upload to add it to the list
43. a Permissions assis sontissgurvaseigicedioatiicnsasscnigiassacntinasseatineneieennaann 83 8 6 Testing the Connection to the ZyXEL Device eeeeesecseeeeeeecceeeeeeeeeeeeeeeene 85 Appendix A Product Specifications saicciatscivaisiavinesinachassacdsrssibanscearqsndnaxtiaieciicasisonnsbaaasudousdastnstas 87 Appendix B Wireless Secur srsrisie i 89 Appendix C Setting up Your Computer s IP ACCIress cccccccsseseeeeeceeeeeeeeeeeeeeeneeseeeeeeeeeeeeneees 95 WAG E E E E E A E E A A E E EE 107 Table of Contents 13 G 470 User s Guide 14 Table of Contents G 470 User s Guide List of Figures Figure 1 Device application BaSiG aes saddest orisea tis saceedasutaae ex tensenatesdeeasgosesvesaasadss 21 Figure 2 Device Application Home Network cceceeeeeeeeneeceeeeeeeeeeeeeeteeeneenaees 21 Figure 3 The ZyXEL Device Front Panel ccccsisesecasivessercaasesveneaevsurecacveumnecsasadsies 22 Figure 4 The ZyXEL Device Rear Panel s issssssssisirisseisssiireeridsdriessisisniissaiiisiiissss 23 Figure gt Application Infrastuctirg sisersooieiain na n NEENA 24 Figure 6 Roaming Example scissourceswissvecdservercnaasiediwiiccnacieiesanriesliasineenervnrers 25 Figure 7 Example of a Wireless Network 0 cccceeeeccceeeeeeecceeeneeeeaeeeeteeeeaeaneneeees 31 Figuro 8 Wired COmnoCliolN sesnisscniiscaihhin anin een 36 Fowo T Comro PREI sina E 36 Fig re 10 Network Connec sssosiessssrrnruiirrnisoiirnnnnioe k
44. able for indirect or consequential damages of any kind to the purchaser To obtain the services of this warranty contact ZyXEL s Service Center for your Return Material Authorization number RMA Products must be returned Postage Prepaid It is recommended that the unit be insured when shipped Any returned products without proof of purchase or those with an out dated warranty will be repaired or replaced at the discretion of ZyXEL and the customer will be billed for parts and labor All repaired or replaced products will be shipped by ZyXEL to the corresponding return address Postage Paid This warranty gives you specific legal rights and you may also have other rights that vary from country to country Online Registration Register your product online to receive e mail notices of firmware upgrades and information at www zyxel com for global products or at www us zyxel com for North American products 6 ZyXEL Limited Warranty G 470 User s Guide Safety Warnings For your safety be sure to read and follow all warning notices and instructions e Do NOT open the device or unit Opening or removing covers can expose you to dangerous high voltage points or other risks ONLY qualified service personnel can service the device Please contact your vendor for further information Connect the power cord to the right supply voltage 110V AC in North America or 230V AC in Europe e Place connecting cables carefully so that no one wi
45. an adjacent AP is using For example if your region has 11 channels and an adjacent AP is using channel 1 then you need to select a channel between 6 or 11 56 Chapter 6 Wireless Screens G 470 User s Guide 6 2 2 SSID The SSID Service Set Identity is a unique name shared among all wireless devices in a wireless network Wireless devices must have the same SSID to communicate with each other 6 2 3 RTS CTS A hidden node occurs when two stations are within range of the same access point but are not within range of each other The following figure illustrates a hidden node Both stations are within range of the access point AP or wireless gateway but out of range of each other so they cannot hear each other that is they do not know if the channel is currently being used Therefore they are considered hidden from each other Figure 28 RTS CTS es RTS Range CTS Range Station AP annn HIS M 7 e L AC pee Station B When station A sends data to the AP it might not know that the station B is already using the channel If these two stations send data at the same time collisions may occur when both sets of data arrive at the AP at the same time resulting in a loss of messages for both stations RTS CTS is designed to prevent collisions due to hidden nodes An RTS CTS defines the biggest size data frame you can send before an RTS Request To Send CTS Clear to Send handshake is invo
46. and WPA2 regularly change and rotate the encryption keys so that the same encryption key is never used twice The RADIUS server distributes a Pairwise Master Key PMK key to the AP that then sets up a key hierarchy and management system using the PMK to dynamically generate unique data encryption keys to encrypt every data packet that is wirelessly communicated between the AP and the wireless stations This all happens in the background automatically Appendix B 91 G 470 User s Guide The Message Integrity Check MIC is designed to prevent an attacker from capturing data packets altering them and resending them The MIC provides a strong mathematical function in which the receiver and the transmitter each compute and then compare the MIC If they do not match it is assumed that the data has been tampered with and the packet is dropped By generating unique data encryption keys for every data packet and by creating an integrity checking mechanism MIC with TKIP and AES it is more difficult to decrypt data on a Wi Fi network than WEP and difficult for an intruder to break into the network The encryption mechanisms used for WPA 2 and WPA 2 PSK are the same The only difference between the two is that WPA 2 PSK uses a simple common password instead of user specific credentials The common password approach makes WPA 2 PSK susceptible to brute force password guessing attacks but it s still an improvement over WEP as it employs
47. configurable Figure 18 View Statistics View Status Ethernet Packets Bytes Wireless Unicast Packets Broadcast Packets Multicast Packets Total Packets Total Bytes System Up Time 0 57 40 1980 2081 225615 917508 0 2 0 6 0 0 0 8 0 1109 Poll Interval e i sec The following table describes the labels in this screen Table 4 Status View Statistics LABEL DESCRIPTION Ethernet Packets This row displays the numbers of packets received and transmitted by the Ethernet port 42 Chapter 4 Introducing the Web Configurator G 470 User s Guide Table 4 Status View Statistics LABEL DESCRIPTION Bytes This row displays the numbers of bytes received and transmitted by the Ethernet port Wireless Unicast This row displays the numbers of unicast packets received and Packets transmitted by the wireless adapter Broadcast This row displays the numbers of broadcast packets received and Packets transmitted by the wireless adapter Multicast This row displays the numbers of multicast packets received and Packets transmitted by the wireless adapter Total This row displays the numbers of all types of packets received and Packets transmitted by the wireless adapter Total Bytes This row displays the numbers of bytes received and transmitted by the wireless adapter System Up Time This is the total time the device has been on P
48. curity to display the Security screen This screen varies according to the encryption method you select Chapter 6 Wireless Screens 61 G 470 User s Guide 6 5 1 Wireless Security Disable If you do not enable any wireless security on your device your network is accessible to any wireless networking device that is within range Figure 31 Wireless Security Disable Security Settings Encryption Method Disable 7 Apply Reset The following table describes the labels in this screen Table 10 Wireless Security Disable LABEL DESCRIPTION Encryption Method Select Disable to have no wireless LAN security configured Apply Click Apply to save your changes back to the device Reset Click Reset to begin configuring this screen afresh 6 5 2 Wireless Security WEP WEP provides a mechanism for encrypting data using encryption keys Both the AP and the wireless stations must use the same WEP key to encrypt and decrypt data You can configure up to four 64 bit or 128 bit WEP keys but only one key can be used at any one time 62 Chapter 6 Wireless Screens G 470 User s Guide Figure 32 Wireless Security WEP Security Settings Encryption Method WEP X Authentication Type Open 7 Data Encryption 64 bit WEP x Enter a passphrase to automatically generate a WEP key or leave it blank if you want to manually enter the WEP key Passphrase Generate
49. d data encryption and user authentication If both an AP and the wireless clients support WPA2 and you have an external RADIUS server use WPA2 for stronger data encryption If you don t have an external RADIUS server you should use WPA2 PSK WPA2 Pre Shared Key that only requires a single identical password entered into each access point wireless gateway and wireless client As long as the passwords match a wireless client will be granted access to a WLAN If the AP or the wireless clients do not support WPA2 just use WPA or WPA PSK depending on whether you have an external RADIUS server or not Select WEP only when the AP and or wireless clients do not support WPA or WPA2 WEP is less secure than WPA or WPA2 Encryption Both WPA and WPA2 improve data encryption by using Temporal Key Integrity Protocol TKIP Message Integrity Check MIC and IEEE 802 1x WPA and WPA2 use Advanced Encryption Standard AES in the Counter mode with Cipher block chaining Message authentication code Protocol CCMP to offer stronger encryption than TKIP TKIP uses 128 bit keys that are dynamically generated and distributed by the authentication server AES Advanced Encryption Standard is a block cipher that uses a 256 bit mathematical algorithm called Rijndael They both include a per packet key mixing function a Message Integrity Check MIC named Michael an extended initialization vector IV with sequencing rules and a re keying mechanism WPA
50. de CHAPTER 5 System Screen This chapter provides information on the System screen 5 1 TCP IP Parameters 5 1 1 IP Address Assignment Every computer on the Internet must have a unique IP address If your networks are isolated from the Internet for instance only between your two branch offices you can assign any IP addresses to the hosts without problems However the Internet Assigned Numbers Authority IANA has reserved the following three blocks of IP addresses specifically for private networks Table 5 Private IP Address Ranges 10 0 0 0 10 255 255 255 172 16 0 0 172 31 255 255 192 168 0 0 192 168 255 255 You can obtain your IP address from the IANA from an ISP or have it assigned by a private network If you belong to a small organization and your Internet access is through an ISP the ISP can provide you with the Internet addresses for your local networks On the other hand if you are part of a much larger organization you should consult your network administrator for the appropriate IP addresses Note Regardless of your particular situation do not create an arbitrary IP address always follow the guidelines above For more information on address assignment please refer to RFC 1597 Address Allocation for Private Internets and RFC 1466 Guidelines for Management of IP Address Space 5 1 2 IP Address and Subnet Mask Similar to the way houses on a street share a common street name computers
51. dows 95 98 Me TCP IP Properties DNS Configuration 98 Figure 58 Windows XP Start MONU lt cnisidd ecsmmans dated aieenaecnn slo aiiaees 99 Figure 59 Windows AP Control Panel sesnusreccniisssinissnsnnennniinsniiis 99 Figure 60 Windows XP Control Panel Network Connections Properties 100 Figure 61 Windows XP Local Area Connection Properties ee 100 Figure 62 Windows XP Advanced TCP IP Settings cccceeeessseeeeeeesteeeeeeeenaees 101 Figure 63 Windows XP Internet Protocol TCP IP Properties 0 0 00 102 Figure 64 Macintosh OS 8 9 Apple Menu ceceeceeeeeeeeeeeeseseeeenenaeeeeees 103 Figure 65 Macintosh OS 8 9 TOPNP siscccssissvecatacrsssecascieenecantvesssnecadveenneanarveieens 103 Figure 66 Macintosh OS X Apple Menu sccissessesssssresisesssoscssacttensdsstessacessantnnaness 104 Figure 67 Macintosh OS X NeIWOTK caierosneeiarecncacinanmncecataniecrssenalaianeaeneiren 105 16 List of Figures G 470 User s Guide List of Tables Table 1 The ZyXEL Device Front Panel Lights c cc eececcssseeeceesseneeeseeseenees 23 Table 2 The ZyXEL Device Rear Panel Connections 2 c eeceeceeeeeeeeeeees 23 Table 3 Web Configurator the Status screen cccccccecceeeceeeeeeeeeeeeeeeeaceeeeeeeeeeens 40 Tables Statue Viow SUANSIICS ass sents sasesnexscgasaunovarsgidsnresestebannrdsieeieniscamesamrsiegunnnnnxe 42 Table 5 Private
52. e drop down list box on the Tested To Comply ZyXEL home page to go to that product s page With FCC Standards 3 Select the certification you wish to view from this FOR HOME OR OFFICE USE page Certifications G 470 User s Guide ZyXEL Limited Warranty ZyXEL warrants to the original end user purchaser that this product is free from any defects in materials or workmanship for a period of up to two 2 years from the date of purchase During the warranty period and upon proof of purchase should the product have indications of failure due to faulty workmanship and or materials ZyXEL will at its discretion repair or replace the defective products or components without charge for either parts or labor and to whatever extent it shall deem necessary to restore the product or components to proper operating condition Any replacement will consist of a new or re manufactured functionally equivalent product of equal or higher value and will be solely at the discretion of ZyXEL This warranty shall not apply if the product has been modified misused tampered with damaged by an act of God or subjected to abnormal working conditions Note Repair or replacement as provided under this warranty is the exclusive remedy of the purchaser This warranty is in lieu of all other warranties express or implied including any implied warranty of merchantability or fitness for a particular use or purpose ZyXEL shall in no event be held li
53. ecurity Disable sisdeisniaaiusuminionn is iarr AAR 62 Coa Nireless Seci WEF seann anana 62 6 5 3 Wireless Security WPA 2 PSK narssicnisssaissinansnienisireais 64 6 5 4 Wireless Security WPA 2 csaisscccviessisssesiuastancaviiiasanacausiscassaetsaiianaavnuliascdaue 64 6 9 5 Wireless Sectii IEEE O02 TX scsrrareninnekk Onar nee 66 Chapter 7 Management Scree NG atna 69 Ti ASI CIV SING anarian 69 PP EE WORG Gxustersuiniaecaieenareniaie Sa E 69 To Coniguraton FIG srera gies aan Aaa 70 Fe Backup ComiiguratiOn sessirnir ainen ENE a da 71 Taa RESTE COMI UOT aa T1 Tao BaCk to Faclory De TNS sarisari A 71 TAF LI See aisiais aai AEA A AEDA AAE AN Aa 72 Chapter 8 Troupleshooting nusi iri anid iiatianeenaat aainiee 75 8 1 Problems Starting Up the ZyXEL DOVICS ccscsiscccstcessccnssntss sessesssssiestesesteamvesncants 75 6 2 Problems with the PASSWwWoOrd catsiessanesduns eosasauddaeis vesrendiedsaanssterasaadin iann 75 8 3 Problem with the Wireless Link Quality ssssesssssrrsssesesissssrsasrsssessrerriresieansisssnssas 76 8 4 Problems Communicating With Other Computers s sssessssessesesseereesseerressrerrssees 76 8 5 Problems with the Ethernet Interface ausssseesrsseeesssresseeerrenerinnesesennaeerrnnnneaeens ai 8 5 1 Pop up Windows JavaScripts and Java Permissions ccccccccseeeee 78 8 5 1 1 Internet Explorer Pop up Blockers e sccecceeeeeeeeeeeeeeenenaeees 78 Bs lee ava Che ae a 81 G0 1 so Jav
54. en Table 17 Management F W Upload LABEL DESCRIPTION File Path Type in the location of the file you want to upload in this field or click Browse to find it Browse Click Browse to find the rmt file you want to upload Remember that you must decompress compressed zip files before you can upload them Upload Click Upload to begin the upload process This process may take up to two minutes Warning Do not turn off the device while firmware upload is in progress The following screen appears Click OK to countinue Microsoft Internet Explorer xi lt 2 WARNING Firmware upload may take several minutes Cancel Wait until the countdown reaches zero before logging into the device again 72 Chapter 7 Management Screens G 470 User s Guide Figure 41 Management Firmware Upgrading Screen The bridge is now A J upgrading 2 Please wait The Bridge is now upgrading Please wait for 8 25 before attempting to access bridge again The device automatically restarts in this time causing a temporary network disconnect In some operating systems you may see the following icon on your desktop Figure 42 Network Temporarily Disconnected Local Area Connection Network cable unplugged After two minutes log in again and check your new firmware version in the System Status screen If the upload was not successful the following status m
55. ess In Windows use arp d at the command prompt to delete all entries in your computer s ARP table Open a new browser window Chapter 8 Troubleshooting 77 G 470 User s Guide 8 5 1 Pop up Windows JavaScripts and Java Permissions In order to use the web configurator you need to allow Web browser pop up windows from your device e JavaScripts enabled by default e Java permissions enabled by default Note Internet Explorer 6 screens are used here Screens for other Internet Explorer versions may vary 8 5 1 1 Internet Explorer Pop up Blockers You may have to disable pop up blocking to log into your device Either disable pop up blocking enabled by default in Windows XP SP Service Pack 2 or allow pop up blocking and create an exception for your device s IP address 8 5 1 1 1 Disable pop up Blockers 1 In Internet Explorer select Tools Pop up Blocker and then select Turn Off Pop up Blocker Figure 44 Pop up Blocker Mail and News Pop up Blocker Manage Add ons Synchronize Windows Update Windows Messenger Internet Options You can also check if pop up blocking is disabled in the Pop up Blocker section in the Privacy tab 1 In Internet Explorer select Tools Internet Options Privacy 2 Clear the Block pop ups check box in the Pop up Blocker section of the screen This disables any web pop up blockers you may have enabled 78 Chapter 8 Troublesh
56. essage displays at the bottom of the screen Figure 43 Management Firmware Upload Error Status Error Bad image file Chapter 7 Management Screens 73 G 470 User s Guide 74 Chapter 7 Management Screens G 470 User s Guide CHAPTER 8 Troubleshooting This chapter covers potential problems and possible remedies After each problem description some instructions are provided to help you to diagnose and to solve the problem 8 1 Problems Starting Up the ZyXEL Device Table 18 Troubleshooting the Start Up of Your ZyXEL Device PROBLEM CORRECTIVE ACTION None of the LEDs Make sure you are using the supplied power adaptor and that it is plugged in to an turn on when appropriate power source Check that the power source is turned on plug in the power if the problem persists you may have a hardware problem In this case you should adaptor contact your local vendor The device The supplied power to the ZyXEL Device is too low Check that the ZyXEL Device reboots is receiving enough power automatically Make sure the power source is working properly sometimes 8 2 Problems with the Password Table 19 Troubleshooting the Password PROBLEM CORRECTIVE ACTION cannot access the The Password field is case sensitive Make sure that you enter the correct ZyXEL Device password using the proper casing Use the RESET button on the rear panel of the ZyXEL Device to restore the factory de
57. essages about the ZyXEL Device s current condition Link Status This field shows messages about the quality of the ZyXEL Device s wireless connection Refresh Interval Use the drop down list box to select how often you want the device to renew the information on this screen Refresh Now Click this button to have the device renew the information on this screen 4 3 Navigating the Web Configurator The following section summarizes how to navigate the web configurator from the Status screen 4 3 1 Change Your Password After you log in for the first time it is strongly recommended that you change the default administrator password Click Management on the left of the Status screen to access the following screen Chapter 4 Introducing the Web Configurator 41 G 470 User s Guide Figure 17 Web Configurator Change Administrator Login Password Password Password Setup admin Current Password New Password Retype to Confirm Configuration File i _F Upload l max 19 characters D Resa Enter a new password between 1 and 19 characters retype it to confirm and click Apply Click on Reset to clear all fields 4 3 2 Statistics Click View Statistics in the Status screen This screen displays read only information including port status and packet specific statistics Also provided are system up time and poll interval The Poll Interval field is
58. evice from a computer connected to the wireless LAN and you change the device s SSID channel or security settings you will lose your wireless connection when you press Apply to confirm You must then change the wireless settings of your computer to match the device s new settings AP Survey Click this button to open the AP Survey window and select an access point Wireless Mode Select Mixed Mode to set the ZyXEL Device to operate in a wireless network with both 802 11b and 802 11g wireless devices Select Pure B Mode to set the ZyXEL Device to operate in a wireless network with only 802 11b wireless devices If you select this the ZyXEL Device may not communicate with IEEE802 11g wireless devices Select Pure G Mode to set the ZyXEL Device to operate in a wireless network with only 802 11g wireless devices If you select this the ZyXEL Device may not communicate with IEEE802 11b wireless devices Clone MAC Every Ethernet capable device is issued with a unique Media Access Control Address MAC address at the factory This address is used to identify the device across a network Your ZyXEL Device is capable of cloning or emulating the MAC addresses of one or more other devices Select Auto Single to have the ZyXEL Device automatically use the MAC address of a single Ethernet device connected to the ETHERNET port Select Auto Multi to have the ZyXEL Device automatically use the MAC addresses of multiple Ethernet devices con
59. fault configuration file hold this button in for about 10 seconds or release the button when the PWR LED starts blinking This will restore all of the factory defaults including the password Chapter 8 Troubleshooting 75 G 470 User s Guide 8 3 Problem with the Wireless Link Quality Table 20 Troubleshooting Link Quality PROBLEM CORRECTIVE ACTION The link quality Search and connect to another AP with a better link quality using the Site Survey and or signal screen strength is poor all Move your computer closer to the AP or the peer computer s within the the time transmission range There may be too much radio interference for example microwave or another AP using the same channel around your wireless network Lower the output power of each AP Make sure there are not too many wireless stations connected to a wireless network 8 4 Problems Communicating With Other Computers Table 21 Troubleshooting the Ethernet Interface PROBLEM CORRECTIVE ACTION The computer with In Infrastructure Mode the ZyXEL Device e Make sure that the AP and the associated computers are turned on and installed cannot working properly icate with TENE Sw e Make sure the ZyXEL Device and the associated AP use the same SSID computer s e Change the AP and the associated wireless clients to use another radio channel if interference is high e Make sure that the computer and the AP share the same securit
60. figure for each Authentication Method key management protocol type MAC address filters are not dependent on how you configure these security features Table 25 Wireless Security Relational Matrix AUTHENTICATION METHOD KEY putas ae KEY IEEE 802 1X MANAGEMENT PROTOCOL Open None No Disable Enable without Dynamic WEP Key Open WEP No Enable with Dynamic WEP Key Yes Enable without Dynamic WEP Key Yes Disable Shared WEP No Enable with Dynamic WEP Key Yes Enable without Dynamic WEP Key Yes Disable WPA TKIP AES No Enable WPA PSK TKIP AES Yes Disable WPA2 TKIP AES No Enable WPA2 PSK TKIP AES Yes Disable 94 Appendix B G 470 User s Guide APPENDIX C Setting up Your Computer s IP Address All computers must have a 10M or 100M Ethernet adapter card and TCP IP installed Windows 95 98 Me NT 2000 XP Macintosh OS 7 and later operating systems and all versions of UNIX LINUX include the software components you need to install and use TCP IP on your computer Windows 3 1 requires the purchase of a third party TCP IP application package TCP IP should already be installed on computers using Windows NT 2000 XP Macintosh OS 7 and later operating systems After the appropriate TCP IP components are installed configure the TCP IP settings in order to communicate with your network Windows 95 98 Me Click Start Settings Control Panel and double click the Network
61. he device accessing the web configurator 4 Enter a Subnet Mask appropriate to your network and the Gateway IP Address of the neighboring device if you know it If you do not leave the Gateway IP Address field as 0 0 0 0 Figure 19 Setup Wizard 1 Basic Settings SETUP WIZARD Do not select this unless you have a router ZyXEL that can assign the G 470 an IP address STEP STEP 2 STEP 3 STEPA ff Basic settings Devic Name ZyXELG 470S IP Address Subnet Mask Gateway IP Address Click Next to continue 4 4 2 Wizard Wireless Settings Use this wizard screen to set up the wireless LAN See the chapter on the wireless screens for background information 1 The SSID is a unique name to identify the device in a wireless network Enter up to 32 printable characters Spaces are allowed If you change the SSID on the device make sure all wireless stations use the same SSID in order to access the network Note The wireless AP and your ZyXEL Device must use the same SSID channel and wireless security settings for wireless communication 44 Chapter 4 Introducing the Web Configurator G 470 User s Guide Figure 20 Setup Wizard 2 Wireless Settings SETUP WIZARD STEP P STEP 2 STEP STEPS f Wireless Settings Click Next to continue or Back to return to the Basic Settings screen 4 4 3 Wizard Security Settings Use this screen to configure security for your wireless LAN connection The screen
62. ing DHCP Router 192 168 10 11 Search Domains Optional DHCP Client ID Optional Example apple com earthlink net Ethernet Address 00 05 02 43 93 ff Click the lock to prevent further changes Appty Now 4 For statically assigned settings do the following From the Configure box select Manually e Type your IP address in the IP Address box e Type your subnet mask in the Subnet mask box e Type the IP address of your gateway in the Router address box if you have one 5 Click Apply Now and close the window 6 Restart your computer if prompted Verifying Settings Check your TCP IP properties in the Network window Appendix C 105 G 470 User s Guide 106 Appendix C G 470 User s Guide A Access point 21 24 31 Access point See also AP Address assignment 51 Advanced Encryption Standard AES 34 91 AES 34 Antenna 22 connector 23 power output 87 AP 31 AP survey 49 AP See also access point Applications 23 Authentication 32 Authentication method auto 33 open system 33 shared key 33 Auto authentication 33 B Backup 71 Basic Service Set 55 Bridge 21 Browser 35 BSS 55 C CA 89 Cache 77 CCMP 34 Certificates 32 Certification Authority CA 32 89 Certifications Viewing 5 Channel 31 56 61 overlap 56 Clone MAC address 59 Index Configuration 35 backup 71 Copyright 3 Customer Support 8 D Data encryption 61 Data ra
63. ked When a data frame exceeds the RTS CTS value you set between 0 to 2432 bytes the station that wants to transmit this frame must first send an RTS Request To Send message to the AP for permission to send it The AP then responds with a CTS Clear to Send message to all other stations within its range to notify them to defer their transmission It also reserves and confirms with the requesting station the time frame for the requested transmission Stations can send frames smaller than the specified RTS CTS directly to the AP without the RTS Request To Send CTS Clear to Send handshake You should only configure RTS CTS if the possibility of hidden nodes exists on your network and the cost of resending large frames is more than the extra network overhead involved in the RTS Request To Send CTS Clear to Send handshake Chapter 6 Wireless Screens 57 G 470 User s Guide If the RTS CTS value is greater than the Fragmentation Threshold value see next then the RTS Request To Send CTS Clear to Send handshake will never occur as data frames will be fragmented before they reach RTS CTS size Note Enabling the RTS Threshold causes redundant network overhead that could negatively affect the throughput performance instead of providing a remedy 6 2 4 Fragmentation Threshold A Fragmentation Threshold is the maximum data fragment size between 256 and 2432 bytes that can be sent in the wireless network before the ZyX
64. less LAN networks 3 1 Wireless LAN Overview The following figure provides an example of a wireless network with an AP Figure 7 Example of a Wireless Network s l 4 1 L a a i a a The wireless network is the part in the blue circle In this wireless network devices A and B are called wireless clients The wireless clients use the access point AP to interact with other devices such as the printer or with the Internet Every wireless network must follow these basic guidelines e Every device in the same wireless network must use the same SSID The SSID is the name of the wireless network It stands for Service Set IDentity e Iftwo wireless networks overlap they should use a different channel Like radio stations or television channels each wireless network uses a specific channel or frequency to send and receive information Chapter 3 Wireless LAN Network 31 G 470 User s Guide e Every device in the same wireless network must use security compatible with the AP or peer computer Security stops unauthorized devices from using the wireless network It can also protect the information that is sent in the wireless network 3 2 Wireless LAN Security Wireless LAN security is vital to your network to protect wireless communications If you do not enable any wireless security on your ZyXEL Device the ZyXEL Device s wireless communications are accessible to any wireless netw
65. ll step on them or stumble over them Do NOT allow anything to rest on the power cord and do NOT locate the product where anyone can walk on the power cord Ifyou wall mount your device make sure that no electrical gas or water pipes will be damaged Do NOT install nor use your device during a thunderstorm There may be a remote risk of electric shock from lightning Do NOT expose your device to dampness dust or corrosive liquids Do NOT use this product near water for example in a wet basement or near a swimming pool e Make sure to connect the cables to the correct ports e Do NOT obstruct the device ventilation slots as insufficient airflow may harm your device e Do NOT store things on the device Connect ONLY suitable accessories to the device This product is recyclable Dispose of it properly Safety Warnings 7 G 470 User s Guide Customer Support Please have the following information ready when you contact customer support e Product model and serial number e Warranty Information e Date that you received your device Brief description of the problem and the steps you took to solve it METHOD SUPPORT E MAIL TELEPHONE WEB SITE REGULAR MAIL LOCATION SALES E MAIL FAX FTP SITE support zyxel com tw 886 3 578 3942 www zyxel com ZyXEL Communications Corp CORPORATE www europe zyxel com 6 Innovation Road II HEADQUARTERS Science Park WORLDWIDE sales zyxel com tw
66. mpliance requirements a separation distance of at least 20 cm must be maintained between the antenna of this device and all persons 4 This Transmitter must not be co located or operating in conjunction with any other antenna or transmitter Notice 1 Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment This product has been designed for the WLAN 2 4 GHz network throughout the EC region and Switzerland with restrictions in France 4 Certifications G 470 User s Guide This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe B est conforme a la norme NMB 003 du Canada Ta HERE RELA GR KDR BY PTAR RAS eRe GS ZR SE gt JERSE gt COR REH EINE SS aS gt AVERA aa CAPER HE SEP PUES ERRA E BE ay EERME AE RA ATTERRIR EESHA gt WUERT ERS 7 RE AEEA PREEZ SE EDR He PEIKA SS UAT es OR PES E EAT E a TE Viewing Certifications 1 Go to http www zyxel com Trade Name Model Number 2 Select your product from th
67. nected to the ETHERNET port viaa hub Alternatively enter a MAC address into the Clone MAC address field and select Manual to have the ZyXEL Device use that address Advanced Settings Radio Enable Select Yes to allow wireless communications between the device and other IEEE 802 11b and IEEE 802 11g compliant wireless devices Select No to stop wireless communications between the device and other IEEE 802 11b and IEEE 802 11g compliant wireless devices Output Power Set the output power of the device in this field If there is a high density of APs Management within an area decrease the output power of the device to reduce interference with other wireless LAN devices Data Rate Use this field to select a maximum data rate for the wireless connection Management Chapter 6 Wireless Screens 59 G 470 User s Guide Table 7 Wireless Wireless Settings continued LABEL DESCRIPTION Preamble Type Preamble is used to signal that data is coming to the receiver Select the preamble type that the AP uses Short and Long refer to the length of the synchronization field in a packet Short Preamble increases performance as less time sending preamble means more time for sending data All IEEE 802 11b g compliant wireless adapters support Long Preamble but not all support short preamble Select Auto to have the ZyXEL Device automatically use short preamble when all access point or wireless stations support i
68. ns for improvement to techwriters zyxel com tw or send regular mail to The Technical Writing Team ZyXEL Communications Corp 6 Innovation Road II Science Based Industrial Park Hsinchu 300 Taiwan Thank you Syntax Conventions e Enter means for you to type one or more characters Select or Choose means for you to use one predefined choice e Mouse action sequences are denoted using a comma For example In Windows click Start Settings and then Control Panel means first click the Start button then point your mouse pointer to Settings and then click Control Panel e e g is a shorthand for for instance and 1 e means that is or in other words e The G 470 802 11g Wireless Ethernet Adapter may be referred to as the ZyXEL Device in this user s guide Preface 19 G 470 User s Guide Graphics Icons Key Wireless Access Point Computer Notebook Computer Server Modem Wireless Signal Internet Cloud Printer 20 Preface G 470 User s Guide CHAPTER 1 Getting Started This chapter introduces the ZyXEL Device and prepares you to use the Web Configurator 1 1 About Your ZyXEL Device The G 470 is an IEEE 802 11g compliant wireless LAN Ethernet adapter It acts as a bridge between your computer and a wireless network access point AP as in the following diagram where A is your computer B is the ZyXEL Device and C is the acces
69. o conditions e This device may not cause harmful interference e This device must accept any interference received including interference that may cause undesired operations This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications If this equipment does cause harmful interference to radio television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures 1 Reorient or relocate the receiving antenna 2 Increase the separation between the equipment and the receiver 3 Connect the equipment into an outlet on a circuit different from that to which the receiver is connected 4 Consult the dealer or an experienced radio TV technician for help Caution 1 The 802 11g Wireless LAN Adapter has been tested to the FCC exposure requirements Specific Absorption Rate 2 The equipment complies with FCC RF radiation exposure limits set forth for an uncontrolled environment under 47 CFR 2 1093 paragraph d 2 3 To comply with FCC RF exposure co
70. oll Interval s Enter the time interval for refreshing statistics Set Interval Click this button to apply the new poll interval you entered above Stop Click this button to stop refreshing statistics 4 4 Configuring the ZyXEL Device Using the Wizard The wizard consists of a series of screens to help you configure your ZyXEL Device to access the wireless network Use the following buttons to navigate the Wizard Back Click Back to return to the previous screen Next Click Next to continue to the next screen No configuration changes will be saved to the ZyXEL Device until you click Finish 4 4 1 Wizard Basic Settings Click on the Wizard icon in the Status screen to start the setup wizard Gy The Basic Settings screen appears 1 Enter a descriptive name to identify the device in the Ethernet network 2 Select Obtain IP Address Automatically only if you want to put the device behind a router that assigns an IP address Warning If you select Obtain IP Address Automatically you will not be able to access the ZyXEL Device through the Web Configurator unless you have a router that assigns an IP address If you select this by mistake use the RESET button to restore the factory default IP address Chapter 4 Introducing the Web Configurator 43 G 470 User s Guide 3 Select Use fixed IP Address to give the device a static IP address The IP address you configure here is used for management of t
71. only allows it to join the network if it matches its password 3 The AP and wireless clients use the pre shared key to generate a common PMK 4 The AP and wireless clients use the TKIP or AES encryption process to encrypt data exchanged between them 92 Appendix B G 470 User s Guide Figure 53 WPA PSK Authentication ay aP 2 oe _ i D p a S a WPA 2 with RADIUS Application Example You need the IP address of the RADIUS server its port number default is 1812 and the RADIUS shared secret A WPA 2 application example with an external RADIUS server looks as follows A is the RADIUS server DS is the distribution system 1 The AP passes the wireless client s authentication request to the RADIUS server 2 The RADIUS server then checks the user s identification against its database and grants or denies network access accordingly 3 The RADIUS server distributes a Pairwise Master Key PMK key to the AP that then sets up a key hierarchy and management system using the pair wise key to dynamically generate unique data encryption keys to encrypt every data packet that is wirelessly communicated between the AP and the wireless clients Figure 54 WPA 2 with RADIUS Application Example 74 m ALC m S Appendix B 93 G 470 User s Guide Security Parameters Summary Refer to this table to see what other security parameters you should con
72. ooting G 470 User s Guide Figure 45 Internet Options Internet Options General Security Privacy Content Connections Programs Advanced Settings t Move the slider to select a privacy setting for the Internet zone Medium Blocks third party cookies that do not have a compact privacy policy Blocks third party cookies that use personally identifiable information without your implicit consent Restricts first party cookies that use personally identifiable information without implicit consent Pop up Blocker Prevent most pop up windows from appearing C Block pop ups 3 Click Apply to save this setting 8 5 1 1 2 Enable pop up Blockers with Exceptions Alternatively if you only want to allow pop up windows from your device see the following steps 1 In Internet Explorer select Tools Internet Options and then the Privacy tab 2 Select Settings to open the Pop up Blocker Settings screen Chapter 8 Troubleshooting 79 G 470 User s Guide Figure 46 Internet Options Settings Internet Options General Security Privacy Content Connections Programs Advanced Settings t Move the slider to select a privacy setting for the Internet zone Medium Blocks third party cookies that do not have a compact privacy policy Blocks third party cookies that use personally identifiable information without your implicit consent
73. ooting 75 Tutorial 27 U URL 27 39 User authentication 32 92 User name 39 49 V Voltage 87 Index 109 G 470 User s Guide W Warranty 6 Web Configurator 21 35 accessing 39 Web configurator 35 WEP 33 default key 33 manual setup 33 passphrase 33 WEP Wired Equivalent Privacy 33 WEP key automatic 33 manual 33 Wi Fi Protected Access 34 91 Wired Equivalent Privacy 33 Wired network 24 Wireless client 31 Wireless LAN 22 basics 56 introduction 31 security 32 Wireless LAN WLAN 31 Wireless mode 59 Wireless network 31 guidelines 31 Wireless security 32 compatibility 32 Wireless standard 87 WLAN Security parameters 94 WLAN light 23 WPA 34 91 WPA 2 34 WPA2 91 WPA2 Pre Shared Key 91 WPA2 PSK 91 WPA PSK 91 Z ZyXEL glossary 19 ZyXEL Limited Warranty Note 6 ZyXEL Web Site 19 110 Index
74. ord then click Login G 470 3 In the Status screen click on Wireless 28 Chapter 2 Tutorial G 470 User s Guide 4 The Wireless Settings screen appears Click AP Survey to search for available wireless access points Wireless Settings Security Basic Settings SSID ZyXEL max 32 printable characters AP Survey Wireless Mode mixed Mode 7 Clone Mac Address Disable Auto Single Auto Multi Manual Clone MAC Address Advanced Settings Radio Enable ves C No Output Power Management Fa z Data Rate Management best had Dynamic Preamble Type RTS CTS Threshold 2345 0 2345 Fragmentation Threshold f2340 256 2340 Apply Reset The Access Point List screen displays The Security Mode entry shows that AP6 is using WPA PSK security with TKIP data encryption Access Point List 1 APG 6 4 WPA PSK TKIP 5 Click on the AP6 entry The AP Survey window closes and the entry AP6 now appears in the Wireless Settings screen s SSID field Wireless Settings Security Basic Settings SSID APE max 32 printable characters AP Survey Wireless Mode Mixed Mode 7 6 In the Wireless Settings screen s Advanced Settings section ensure that Radio Enable is checked Yes Radio Enable ves No 7 Click Apply to save your wireless settings Chapter 2 Tutorial 29 G 470 User s
75. ork number 51 Network overlap 31 O Office network 21 Open system authentication 33 Oputput power management 59 Output power 87 P Pairwise Master Key PMK 91 Passphrase 33 Password 39 49 Password phrase 33 Physical specifications 87 Ping 85 108 Index G 470 User s Guide Pop up windows 35 78 Power 22 Power light 23 Power over Ethernet PoE 22 Power socket 23 Preamble 60 Preface 19 Pre shared key 27 Private IP Address 51 Private key 32 Public key 32 Public private key pairs 32 Pure B mode 59 Pure G mode 59 Q Quick Start Guide 19 22 R Radio 56 Radio enable 59 Radio interference 76 Radio specifications 87 RADIUS 34 Rear panel 23 Registration 19 Related Documentation 19 Reset 23 49 Restore 49 71 Roaming 22 24 RTS Threshold 57 RTS CTS 57 RTS CTS Threshold 60 Rx sensitivity 87 S safety warnings 7 Scan 49 Screen resolution 35 Security 22 33 87 data encryption 33 Security Parameters 94 Service Set Identity 31 57 Shared key authentication 33 Signal light 23 Signal strength 24 61 Small office network 21 Software specifications 87 Specifications 87 SSID 27 31 57 61 Statistics 42 Status 39 Status light 23 Subnet Mask 51 Subnet mask 35 Support 8 Support CD 19 Syntax conventions 19 System screen 51 T TCP IP 36 51 Temperature 87 Temporal Key Integrity Protocol TKIP 34 91 Testing connections 85 TKIP 34 Trademarks 3 Troublesh
76. orking device that is in the coverage area See Section 6 4 on page 61 for more information on configuring wireless security for your device 3 2 1 User Authentication and Encryption User authentication is when every user must log in to the wireless network before they can use it However every wireless client in the wireless network has to support IEEE 802 1x to do this Wireless networks can use encryption to protect the information that is sent in the wireless network Encryption is like a secret code If you do not know the secret code you cannot understand the message 3 2 1 1 Certificates Your ZyXEL Device can use certificates also called digital IDs for user authentication Certificates are based on public private key pairs A certificate contains the certificate owner s identity and public key Certificates provide a way to exchange public keys for use in authentication A Certification Authority CA issues certificates and guarantees the identity of each certificate owner There are commercial certification authorities like CyberTrust or VeriSign and government certification authorities In public key encryption and decryption each host has two keys One key is public and can be made openly available the other key is private and must be kept secure Public key encryption in general works as follows 1 Tim wants to send a private message to Jenny Tim generates a public key pair What is encrypted with one key can only be
77. other WLAN adapter s e Enter the WEP keys manually Your ZyXEL Device allows you to configure up to four 64 bit or 128 bit WEP keys Only one key is used as the default key at any one time 3 2 1 2 2 Authentication Type The IEEE 802 11b g standard describes a simple authentication method between the wireless stations and AP Three authentication types are defined Auto Open System and Shared Key e Open System mode is implemented for ease of use and when security is not an issue The wireless station and the AP or peer computer do not share a secret key WEP key Thus the wireless stations can associate with any AP or peer computer and listen to any transmitted data that is not encrypted Shared Key mode involves a shared secret key WEP key to authenticate the wireless station to the AP or peer computer This requires you to enable the wireless LAN security and use same settings on both the wireless station and the AP or peer computer e Auto authentication mode allows the ZyXEL Device to switch between the open system and shared key modes automatically Use the auto mode if you do not know the authentication mode of the other wireless stations Chapter 3 Wireless LAN Network 33 G 470 User s Guide 3 2 1 3 IEEE 802 1x The IEEE 802 1x standard outlines enhanced security methods for both the authentication of wireless stations and encryption key management Authentication can be done using an external RADIUS server
78. otted decimal notation Subnet Mask Enter the subnet mask Gateway IP Type the IP address of the gateway The gateway is a router or switch on the same Address network segment as the device The gateway helps forward packets to their destinations Leave this field as 0 0 0 0 if you do not know it Apply Click Apply to save your changes to the device The ZyXEL Device will restart using the new settings and you will need to log in again Note If you have changed the IP address you will need to use the new address to log in to the ZyXEL Device Reset Click Reset to clear any unsaved changes to this screen Chapter 5 System Screen 53 G 470 User s Guide 54 Chapter 5 System Screen G 470 User s Guide CHAPTER 6 Wireless Screens This chapter discusses how to configure wireless settings and wireless security on your ZyXEL Device 6 1 Wireless LAN Overview This section introduces the wireless LAN WLAN and some basic scenarios 6 1 1 BSS Infrastructure A Basic Service Set BSS also called an Infrastructure network exists when all communications between wireless stations or between a wireless station and a wired network client go through one access point AP Intra BSS traffic is traffic between wireless stations in the BSS When Intra BSS is enabled wireless station A and B can access the wired network and communicate with each other When Intra BSS is disabled wireless station
79. pply Click Apply to save your changes to the device Reset Click Reset to begin configuring this screen afresh 6 5 5 Wireless Security IEEE 802 1x The IEEE 802 1x standard outlines enhanced security methods for both the authentication of wireless stations and encryption key management Note Once you enable user authentication you need to specify an external RADIUS server on the device for authentication 66 Chapter 6 Wireless Screens G 470 User s Guide Figure 35 Wireless Security 802 1x Security Security Settings Encryption Method 802 1X 7 EAP Type EAP MD5 x Data Encryption 64 bit WEP 7 EAP MD5 Login Name Password Enter a passphrase to automatically generate a WEP key or leave it blank if you want to manually enter the WEP key Passphrase A Generate max 16 alphanumeric printable characters C ASCII HEX G Key 1 C Key 2 O Key 3 O Key 4 Q Note 64 bit WEP Enter 5 ASCII characters or 10 hexadecimal characters 0 9 A F 128 bit WEP Enter 13 ASCII characters or 26 hexadecimal characters 0 9 A F Reset The following table describes the labels in this screen Table 14 Wireless Security 802 1x LABEL DESCRIPTION Encryption Method Select 802 1X to configure encryption key management EAP Type Select EAP TLS EAP TTLS EAP LEAP or EAP PEAP from the drop down box See the Wireless Security appendix for more information Dat
80. ration to a file on your computer Once your device is configured and functioning properly it is strongly recommended that you back up your configuration file before making configuration changes The backup configuration file will be useful in case you need to return to your previous settings Click Backup to save the device s current configuration to your computer 7 3 2 Restore Configuration Restore configuration allows you to upload a new or previously saved configuration file from your computer to your device Table 16 Management Configuration File Restore Configuration LABEL DESCRIPTION File Path Type in the location of the file you want to upload in this field or click Browse to find it Browse Click Browse to find the file you want to upload Remember that you must decompress compressed zip files before you can upload them Upload Click Upload to begin the upload process Warning Do not turn off the device while configuration file upload is in progress The following screen displays in the Status bar at the bottom of the configurator screen Figure 38 Management Configuration Upload Successful emee Restore Successful pue ai If you uploaded the default configuration file you may need to change the IP address of your computer to be in the same subnet as that of the default device IP address 192 168 1 12 to 1 192 168 1 254 7 3 3 Back to Factory
81. rr kri nar enkan na a nie denne 37 Figure 11 Local Area Connection Properties ccccccccccccesesesccssssessceesseendseceeseneces 37 Figure 12 Internet Protocol Properties sisssisisssissiisirssrisrrinissisisin inssin idnina 38 Figure 13 Advanced TCP IP Selling ssscciecciniisinnii n na 38 Figure 14 Web Configurator Login Screen seesssssecerrreersrrerrrrerireerrrrreseeeerrenenens 39 Figure 15 Web Configurator the Status iCOM cccccssscccceeeessnecceeetesescneeensnacee 39 Figure 16 Web Configurator the Status screen ccccsssscccceeeeercecereeseececenseeeaee 40 Figure 17 Web Configurator Change Administrator Login Password 2008 42 Figure 18 Viow SPSS ietcea da ive decicasap onan anaie aes einai EEan ai oan 42 Figure 19 Setup Wizard 1 Basic Settings oc cccisesccasersaseeecsrsesee cssrsassenessisannacaeveeaies 44 Figure 20 Setup Wizard 2 Wireless Settings ccccssscccccesssecceersseseceeenenseeeee 45 Figure 21 Setup Wizard 3 Disable icaceriaiesucasisaoncddentpraceaacnaneiinecacnemenesminnnianeiaanne 46 Figure 22 Wizard 3 WEP sictcrscsssticctisssswcadstestsanredevsyeaadervistadndvvaradanveainadervveunes 47 Figure 23 Wizard 3 WPA 2 PSK sca cai va nacickas saan tach von dw esol knna dicda NENA raa niia kanaa 48 Figure 24 Wizard Confirm Your Settings sioiccctetccsntionetaeiwenneaanamamntenns 49 Figure 23 Systemi NIE assisia Aa 52 Figure 26 Basie Service Sof eisai as iicatenes s toeucundaanpecuntes kirna
82. rties Appendix C 99 G 470 User s Guide Figure 60 Windows XP Control Panel Network Connections Properties s Network Connections File Edit view Favorites Tools Advanced Help Q sax F Q amp JO search Folders Ez Address e Network Connections A LAN or High Speed Internet Network Tasks ocal Area Connection E Create anew nabled connection Set up a home or small office network amp Disable this network Standard PCI Fast Ethernet Adapte Disable Status device Repair S Repair this connection mi Rename this connection view status of this connection Change settings of this Rename connection Bridge Connections Create Shortcut Properties 4 Select Internet Protocol TCP IP under the General tab in Win XP and click Properties Figure 61 Windows XP Local Area Connection Properties 4 Local Area Connection Properties General Authentication Advanced Connect using E9 Accton EN1207D TX PCI Fast Ethernet Adapter J This connection uses the following items v E Client for Microsoft Networks a B File and Printer Sharing for Microsoft Networks v Soos Packet Scheduler Description Transmission Control Protocol Internet Protocol The default wide area network protocol that provides communication across diverse interconnected networks C Show icon in notification area when connec
83. s point Figure 1 Device application Basic Ti Can a You can also use the ZyXEL Device to connect your home or small office network to a wireless network access point AP as in the following diagram where A and B are your computers C is your network printer D is your Ethernet switch E is the ZyXEL Device and F is the access point When using a switch or router up to sixteen network devices can access the Internet through the ZyXEL Device at any one time Figure 2 Device Application Home Network om M pi Internet With the ZyXEL Device you can enjoy wireless mobility within the coverage area Chapter 1 Getting Started 21 G 470 User s Guide The following lists the main features of your ZyXEL Device See the product specifications in the appendix for detailed features e Hardware An external antenna Lights to indicate power device status LAN status WLAN status and link quality Easy driver free installation e Wireless LAN Your device can communicate with other IEEE 802 11b g compliant wireless devices Automatic data rate selection Roaming capability e Ethernet A built in RJ 45 Ethernet port that connects to any Ethernet device DHCP client support Power over Ethernet PoE support e Management The ZyXEL Device allows you to locate and configure the device from any computer on the network Embedded web based configurator Firmware upgradeable e Securit
84. s blinking twice a second Signal strength is between 30 and 59 The light is blinking four times a Signal strength is below 29 second The light is off The wireless network is not connected Figure 4 The ZyXEL Device Rear Panel The following table describes the rear panel of the ZyXEL Device Table 2 The ZyXEL Device Rear Panel Connections LABEL DESCRIPTION 1 External antenna connector R SMA type 2 Reset button 3 ETHERNET port 4 POWER socket 1 1 2 Application Overview This section describes some network applications for the ZyXEL Device Chapter 1 Getting Started 23 G 470 User s Guide 1 1 2 1 Infrastructure Infrastructure mode allows your ZyXEL Device to connect to a network via an access point AP Through the AP you can access the Internet or the wired network behind the AP Figure 5 Application Infrastructure a Sees 1 1 2 2 Roaming In an infrastructure network wireless stations are able to switch from one BSS to another as they move between the coverage areas During this period the wireless stations maintain uninterrupted connection to the network This is known as roaming As the wireless station moves from place to place it is responsible for choosing the most appropriate AP depending on the signal strength network utilization or other factors The following figure depicts a roaming example When Wireless
85. see the other WEP keys or e Enter a manual key in the Key 1 field 46 Chapter 4 Introducing the Web Configurator G 470 User s Guide Figure 22 Wizard 3 WEP SETUP WIZARD Use Passphrase to automatically generate keys or manually enter a key in the Key 1 field Ger Passphrase Pt enrate alphanumeric printable characters Note Manual WEP Key 64 bit WEP Enter 5 ASCII characters or 10 hexadecimal characters 0 9 A F 128 bit WEP Enter 13 ASCII characters or 26 hexadecimal characters 0 9 A F 4 4 3 3 WPA PSK Select WPA PSK only if your wireless AP supports it Type a pre shared key from 8 to 63 ASCII characters including spaces and symbols This field is case sensitive Chapter 4 Introducing the Web Configurator 47 G 470 User s Guide Figure 23 Wizard 3 WPA 2 PSK SETUP WIZARD Encryption Method Pre Shared Key 4 4 4 Wizard Confirm Your Settings This read only screen shows the status of the current settings Use the summary table to check whether what you have configured is correct Click Finish to complete the wizard configuration and save your settings 48 Chapter 4 Introducing the Web Configurator G 470 User s Guide Figure 24 Wizard Confirm Your Settings SETUP WIZARD fa confirm your Settings IP Address Subnet Mask Gateway IP Address SSID Security 4 5 Using the AP Survey tool To scan for available wireless access poin
86. t otherwise the ZyXEL Device uses long preamble Note The ZyXEL Device and the access point MUST use the same preamble mode in order to communicate RTS CTS Enter a value between 0 and 2345 The default is 2345 Threshold Fragmentation Enter a value between 256 and 2340 The default is 2340 It is the maximum data Threshold fragment size that can be sent Apply Click Apply to save your changes back to the device Reset Click Reset to begin configuring this screen afresh 6 3 1 The AP Survey Window Click on Wireless gt Wireless Settings gt AP Survey to display the AP Survey screen The ZyXEL Device searches for available access points APs Figure 30 Wireless the AP Survey Screen Access Point List fie sin chomel 1 CPE 5548 6 WEP 2 121 6 WPA PSK TKIP 3 zys 11 WPA EAP TKIP 4 330w 11 WPA PSK TKIP Rescan The following table describes the labels in this screen Table 8 Wireless the AP Survey Screen LABEL DESCRIPTION Access Point List No This field displays the number of the access point The access points are ranked by signal strength 60 Chapter 6 Wireless Screens G 470 User s Guide Table 8 Wireless the AP Survey Screen LABEL DESCRIPTION SSID This field displays the SSID Service Set IDentifier of each access point Click on an SSID to select that wireless device Channel This field displays the channel
87. t Interface 2 0 22 cccceecceeeeeeeceeecneeeeeeeeeteees 76 Table 22 Troubleshooting the Ethernet Interface ccceccccceceeeeceeeeseeeceeeeeeeneeee T7 Table 23 Product Spetifications siamini iaiia aana Aiia aA aa 87 Table 24 Comparison of EAP Authentication Types ecccceceeeeeeeeeeeeeeeeeeeeeneees 90 Table 25 Wireless Security Relational Matrix ccccccccececeeeeeeeeeeensensneeeeeeeeeeees 94 List of Tables 17 G 470 User s Guide 18 List of Tables G 470 User s Guide Preface Congratulations on your purchase of the G 470 802 11g Wireless Ethernet Adapter Note Register your product online to receive e mail notices of firmware upgrades and information at www zyxel com for global products or at www us zyxel com for North American products Your ZyXEL Device is easy to install and configure This User s Guide is designed to guide you through the configuration of your ZyXEL Device using the web configurator Related Documentation e Supporting Disk Refer to the included CD for support documents Quick Start Guide The Quick Start Guide is designed to help you get up and running right away It contains hardware installation connection information e ZyXEL Glossary and Web Site Please refer to www zyxel com for an online glossary of networking terms and additional support documentation User s Guide Feedback Help us help you E mail all User Guide related comments questions or suggestio
88. te 22 87 management 59 DCHP 22 Default settings 49 Defaults 71 Digital ID 32 Dimensions 87 Direct Sequence Spread Spectrum DSSS 87 Disclaimer 3 Distribution System 56 Dynamic WEP Key Exchange 90 E EAP Authentication 34 Encryption 32 91 Encryption Type 33 Environmental Specifications 87 ESS 56 ESS IDentification 56 Ethernet 21 22 Ethernet port 23 Examples 27 Extended Service Set 56 F Factory defaults 71 FCC 4 Features 22 Feedback 19 Index 107 G 470 User s Guide Firmware 22 72 upgrade 19 Fragmentation Threshold 58 60 Frequency 31 56 87 Front panel 23 G Getting started 21 Graphics icons key 20 H Hardware 22 installation 19 22 Hardware connection 19 Home network 21 Humidity 87 IEEE 802 11b 22 IEEE 802 11b g 33 IEEE 802 11g 22 IEEE 802 111 34 IEEE 802 1x 32 34 Infrastructure 24 55 Initialization vector IV 91 Installation 22 Interference 56 58 76 Interference Statement 4 Internet access 21 example 27 Internet browser 35 Internet connection setup 27 introduction 35 IP Address 35 51 J Java permissions 83 JavaScript 35 81 L LAN light 23 Lights 22 23 Log in 39 MAC address cloning 59 Management 69 Media Access Control address 59 Message Integrity Check MIC 34 91 MIC 34 Microsoft Internet Explorer 35 Mixed mode 59 Modulation 87 N Netscape Navigator 35 Network 21 Network applications 23 Network card 36 Netw
89. ted 5 The Internet Protocol TCP IP Properties window opens the General tab in Windows XP e Ifyou have a dynamic IP address click Obtain an IP address automatically 100 Appendix C G 470 User s Guide e Ifyou have a static IP address click Use the following IP Address and fill in the IP address Subnet mask and Default gateway fields Click Advanced Figure 62 Windows XP Advanced TCP IP Settings Advanced TCP IP Settings CIP Settings DNS WINS Options IP addresses IP address Subnet mask DHCP Enabled Default gateways Gateway Metric Automatic metric 6 If you do not know your gateway s IP address remove any previously installed gateways in the IP Settings tab and click OK Do one or more of the following if you want to configure additional IP addresses e Inthe IP Settings tab in IP addresses click Add e In TCP IP Address type an IP address in IP address and a subnet mask in Subnet mask and then click Add e Repeat the above two steps for each IP address you want to add e Configure additional default gateways in the IP Settings tab by clicking Add in Default gateways In TCP IP Gateway Address type the IP address of the default gateway in Gateway To manually configure a default metric the number of transmission hops clear the Automatic metric check box and type a metric in Metric e Click Add e Repeat the previous three steps for each default gateway you want to add
90. the device unless you are instructed to do otherwise 5 2 System Settings Click System to open the System Settings screen Figure 25 System Settings Device Settings ZyXEL6789 max 15 alphanumeric printable characters and no spaces Device Name IP Address Assignment C Obtain IP Address Automatically Use Fixed IP Address IP Address hs fies fh Subnet Mask ps c pss A Bs b ib Ib Gateway IP Address TI 2 0 0 1 7 255 0 p Apply Reset The following table describes the labels in this screen Table 6 System Settings LABEL DESCRIPTION Device Name This name can be up to 15 printable characters long Spaces are allowed IP Address Assignment 52 Chapter 5 System Screen G 470 User s Guide Table 6 System Settings LABEL DESCRIPTION Obtain IP Address Automatically Select this option to have your device use a dynamically assigned IP address from a router each time Warning If you select Obtain IP Address Automatically you will not be able to access the ZyXEL Device through the Web Configurator unless you have a router that assigns an IP address If you select this by mistake use the RESET button to restore the factory default IP address Use fixed IP Select this option to have your device use a static IP address When you select this address option fill in the fields below IP Address Enter the IP address of your device in d
91. tificate Select a certificate from the list box and click Select to activate it Click Delete if you want to remove a certificate from the list Alternatively click Browse to locate a certificate Click Upload to add it to the list The certificate file must have a pem or cer ending Note You must first have a wired connection to a network and obtain the certificate s from a certificate authority CA Login Name Enter a user name This is the user name that you or an administrator set up on a RADIUS server Password EAP TTLS EAL LEAP and EAP PEAP only Enter the password associated with the login name above User Certificate File This is your encrypted private key file Chapter 6 Wireless Screens 65 G 470 User s Guide Table 13 Wireless Security WPA 2 continued LABEL DESCRIPTION Select File Click here to choose a private key Select a private key from the list box and click Select to activate it Click Delete if you want to remove a private key from the list Alternatively click Browse to locate a private key Click Upload to add it to the list The private key file must have a pfx ending Private Key Password EAP TLS only Enter the password associated with the private key above Validate Server Certificate EAP TLS EAP TTLS and EAP PEAP only Select the check box to verify the certificate of the authentication server A
92. tion Your wireless LAN device may not support all authentication types EAP MD5 Message Digest Algorithm 5 MDS authentication is the simplest one way authentication method The authentication server sends a challenge to the wireless station The wireless station proves that it knows the password by encrypting the password with the challenge and sends back the information Password is not sent in plain text However MD5 authentication has some weaknesses Since the authentication server needs to get the plaintext passwords the passwords must be stored Thus someone other than the authentication server may access the password file In addition it is possible to impersonate an authentication server as MDS authentication method does not perform mutual authentication Finally MD5 authentication method does not support data encryption with dynamic session key You must configure WEP encryption keys for data encryption EAP TLS Transport Layer Security With EAP TLS digital certifications are needed by both the server and the wireless stations for mutual authentication The server presents a certificate to the client After validating the identity of the server the client sends a different certificate to the server The exchange of certificates is done in the open before a secured tunnel is created This makes user identity vulnerable to passive attacks A digital certificate is an electronic ID card that authenticates the sender s iden
93. tity However to implement EAP TLS you need a Certificate Authority CA to handle certificates which imposes a management overhead Appendix B 89 G 470 User s Guide EAP TTLS Tunneled Transport Layer Service EAP TTLS is an extension of the EAP TLS authentication that uses certificates for only the server side authentications to establish a secure connection Client authentication is then done by sending username and password through the secure connection thus client identity is protected For client authentication EAP TTLS supports EAP methods and legacy authentication methods such as PAP CHAP MS CHAP and MS CHAP v2 PEAP Protected EAP LEAP Like EAP TTLS server side certificate authentication is used to establish a secure connection then use simple username and password methods through the secured connection to authenticate the clients thus hiding client identity However PEAP only supports EAP methods such as EAP MD5 EAP MSCHAPv2 and EAP GTC EAP Generic Token Card for client authentication EAP GTC is implemented only by Cisco LEAP Lightweight Extensible Authentication Protocol is a Cisco implementation of IEEE 802 1x Dynamic WEP Key Exchange The AP maps a unique key that is generated with the RADIUS server This key expires when the wireless connection times out disconnects or reauthentication times out A new WEP key is generated each time reauthentication is performed If this feature is enabled
94. tomatic Image Resizing A gt Restore Defaults Cancel Apply 8 6 Testing the Connection to the ZyXEL Device 1 Click Start All Programs Accessories and then Command Prompt 2 In the Command Prompt window type ping followed by a space and the IP address of the ZyXEL Device 192 168 1 11 is the default 3 Press ENTER The following screen displays Figure 52 Pinging the G 470 C gt ping 192 168 1 11 Pinging 192 168 1 11 with 32 bytes of data Reply from 192 168 1 11 bytes 32 time 10ms TTL 254 Reply from 192 168 1 11 bytes 32 time lt 1l0ms TTL 254 Reply from 192 168 1 11 bytes 32 time lt l0ms TTL 254 Reply from 192 168 1 11 bytes 32 time lt l0ms TTL 254 Ping statistics for 192 168 1 11 Packets Sent 4 Received 4 Lost 0 0 loss Approximate round trip times in milli seconds Minimum Oms Maximum 10ms Average 2m Your computer can now communicate with the ZyXEL Device via the ETHERNET port Chapter 8 Troubleshooting 85 G 470 User s Guide 86 Chapter 8 Troubleshooting G 470 User s Guide APPENDIX A Product Specifications Table 23 Product Specifications PHYSICAL AND ENVIRONMENTAL Product Name G 470 802 11g Wireless Ethernet Adapter Standards IEEE 802 11b IEEE 802 11g Network Architectures Infrastructure Security 64 128 bit WEP Encryption WPA WPA PSK IEEE 802 1x Operating Temperature 0
95. toring Factory Defaults ss iesecisscaekeness seaciaiadsassnsuiastessntina kakkrin a 49 40AT Using me RESET EMO narpia NNS 50 Chapter 5 DY SUSE SCrooi riscossione ea a a aa aa ASOS EEAS ekia RNaasi 51 De TPO PINa EE 51 Del IF Address Assim crenrcnseridensi kine oNAn N 51 5 1 2 IP Address and Subnet Mask sisirsriissisissiisiosissiurisssniiiiasriniaiin 51 BOP ROWE oj CONNIE orarie Teme ne oer a a a aet re 52 Chapter 6 Wireless S0raonS sacscsis chavs sates daccatictee tcc oadtavin dadentanuincatuectavpsintendanushintnn Mutwetavoedortstace 55 6 1 Wireless LAN OVBNWIGW sicseccesssisoreesisieiuerssnsrhueevantnngnievasvaeddevantaiuransnindiersanivante 55 ls Beco UII REN CHUN cierto nerters ina aie ee een ei aeens 55 ERA E E E A ESE E E E A N T 56 6 2 Wireless LAN BOGGS issin isik da ea aiaa 56 SCARS o r EAE A I ASAE E S adele net an ATA ohn 56 A E e E A E E E EEA E A A E E AEEA T EE 57 ke RTT aa A A teal 57 6 2 4 Fragmentation Threshold seeeeseeesensssesrreeersrresseeenreearinnsnsennneeernnnnaaeen 58 6 9 Configuring VArelESE sescccscincrcecsriaiveccsrrscuepasisananeeatsnigiuecsthinauiecasinanieeatlhiuguerssnean 58 12 Table of Contents G 470 User s Guide Gai Ie AP Survey WIIN sxscssaivsssllvessminenstiemusmieraaeniunmensieN 60 6 4 Wireless Security OVERVIEW ccciicdscesrcencscsnseaneedieskinnneasspanivanessscaandd nainen rinnen 61 6 5 Configuring Wireless Sacuriby ssisssismsississrinuriissinsoiissindas in e kina 61 6 5 1 Wireless S
96. troducing the Web Configurator G 470 User s Guide 4 2 Accessing the Web Configurator Follow the steps below to access the web configurator using a web browser 1 Make sure your ZyXEL Device is properly connected and prepare your computer network to connect to the G 470 2 Launch your web browser 3 Type http 192 168 1 11 default as the URL and press ENTER Address http 192 168 1 11 4 A login screen displays as shown Figure 14 Web Configurator Login Screen G 470 Welcome to the G 470 Embedded Web Configurator Enter your username and password and click to login 5 Enter admin default as the username and 1234 default as the password and click Login The Status screen displays 4 2 1 The Status Screen The Status screen displays every time you access the web configurator and can also be accessed by clicking on the Status icon The Status screen displays a snapshot of your device s settings You can also view network statistics and a list of wireless stations currently associated with your device Note that these labels are READ ONLY and are meant to be used for diagnostic purposes Figure 15 Web Configurator the Status icon Status This screen shows the current configuration of your ZyXEL Device Chapter 4 Introducing the Web Configurator 39 G 470 User s Guide Figure 16 Web Configurator the Status screen ZyXEL gt Status Refresh Interval None z E the Logout
97. ts in your network click AP Survey in the Wireless screen Wait for the scan process to complete A screen displays showing the scan results Click on an entry in the SSID column to select that device for the Basic Settings SSID field in your Wireless page See Section 6 3 1 on page 60 for more information on using the AP Survey screen 4 6 Resetting the ZyXEL Device If you forget your password or cannot access the ZyXEL Device you will need to reset the ZyXEL Device to the factory defaults This means that you will lose all configurations that you had previously saved The username will be reset to admin and the password to 1234 4 6 1 Restoring Factory Defaults You can erase the current configuration and restore factory defaults in two ways e Use the RESET button on the ZyXEL Device to reset to the factory defaults Use this method for cases when the password or IP address of the ZyXEL Device is not known e Use the web configurator to restore defaults Chapter 4 Introducing the Web Configurator 49 G 470 User s Guide 4 6 1 1 Using the RESET Button Make sure the POWER light is steady on 1 Press the RESET button for about 10 seconds then release it and press the button in once 2 If the POWER light begins to blink the defaults have been restored and the ZyXEL Device restarts Wait for the ZyXEL Device to finish restarting before accessing it again 50 Chapter 4 Introducing the Web Configurator G 470 User s Gui
98. xel com Gru aeg9S7200 support zyxel no 47 22 80 61 80 www zyxel no ZyXEL Communications A S NORWAY Nils Hansens vei 13 sales zyxel no 47 22 80 61 81 0667 Oslo Norway 8 Customer Support G 470 User s Guide METHOD SUPPORT E MAIL TELEPHONE WEB SITE REGULAR MAIL LOCATION SALES E MAIL FAX FTP SITE info pl zyxel com 48 22 333 8250 www pl zyxel com ZyXEL Communications POLAND ul Okrzei 1A 48 22 333 8251 03 715 Warszawa Poland http zyxel ru support 7 095 542 89 29 www zyxel ru ZyXEL Russia RUSSIA Ostrovityanova 37a Str sales zyxel ru 7 095 542 89 25 Moscow 117279 Russia support zyxel es 34 902 195 420 www zyxel es ZyXEL Communications SPAIN Arte 21 5 planta sales zyxel es 34 913 005 345 28033 Madrid Spain support zyxel se 46 31 744 7700 www zyxel se ZyXEL Communications A S SWEDEN Sj6porten 4 41764 G teborg sales zyxel se 46 31 744 7701 Sweden support ua zyxel com 380 44 247 69 78 www ua zyxel com ZyXEL Ukraine UKRAINE 13 Pimonenko Str sales ua zyxel com 380 44 494 49 32 Kiev 04050 Ukraine UNITED KINGDOM support zyxel co uk 44 1344 303044 08707 555779 UK only www zyxel co uk sales zyxel co uk 44 1344 303034 ftp zyxel co uk ZyXEL Communications UK Ltd 11 The Courtyard Eastern Road Bracknell Berkshire RG12 2XB United Kingdom UK a is the prefix number you enter to make an international telephone call
99. y Offers 64 bit and 128 bit WEP Wired Equivalent Privacy data encryption for network security Supports IEEE802 1x Wi Fi Protected Access WPA and WPA2 Password protected management interface 1 1 1 ZyXEL Device Hardware Installation e Follow the instructions in the Quick Start Guide to make hardware connections Figure 3 The ZyXEL Device Front Panel ZyXEL Wireless Ethernet Adapter 22 Chapter 1 Getting Started G 470 User s Guide The following table describes the front panel of the ZyXEL Device Table 14 The ZyXEL Device Front Panel Lights LIGHT STATUS DESCRIPTION POWER The light is on The power is on The light is off The power is off STATUS The light is off The device is ready The light is blinking orange The device is not ready or is rebooting LAN The light is on Ethernet is connected The light is blinking Ethernet is connected and is sending or receiving data The light is off Ethernet is not connected WLAN The light is on The device is connected to the wireless network The light is blinking The device is scanning for an access point AP The light is off The device is not connected to the wireless network SIGNAL The blinking frequency of the SIGNAL light indicates the quality of the wireless signal The light is steady on Signal strength is 80 or more The light is blinking once a second Signal strength is between 60 and 79 The light i
100. y option and key Verify the settings in the Profile Security Settings screen e If you are using WPA 2 or WPA 2 PSK security try changing your encryption type from TKIP to AES or vice versa 76 Chapter 8 Troubleshooting G 470 User s Guide 8 5 Problems with the Ethernet Interface Table 22 Troubleshooting the Ethernet Interface PROBLEM CORRECTIVE ACTION cannot access the ZyXEL Device from the LAN If the ETHN LED on the front panel is off check the Ethernet cable connection between your ZyXEL Device and the Ethernet device connected to the ETHERNET port Check for faulty Ethernet cables Make sure your computer s Ethernet adapter is installed and working properly Check the IP address of the Ethernet device Verify that the IP address and the subnet mask of the ZyXEL Device the Ethernet device and your computer are on the same subnet cannot ping any computer on the LAN If the ETHN LED on the front panel is off check the Ethernet cable connections between your ZyXEL Device and the Ethernet device Check the Ethernet cable connections between the Ethernet device and the LAN computers Check for faulty Ethernet cables Make sure the LAN computer s Ethernet adapter is installed and working properly Verify that the IP address and the subnet mask of the ZyXEL Device the Ethernet device and the LAN computers are on the same subnet cannot access the web configurator
101. zone to specify its security settings F Aa amp 0 Internet Local intranet Trusted sites Restricted sites Internet 4 This zone contains all Web sites you haven t placed in other zones Security level for this zone Move the slider to set the security level for this zone 2 Medium Safe browsing and still functional F Prompts before downloading potentially unsafe content Unsigned ActiveX controls will not be downloaded Appropriate for most Internet sites a Custom Level Default Level OK Cancel Apply 2 Click the Custom Level button 3 Scroll down to Scripting 4 Under Active scripting make sure that Enable is selected the default 5 Under Scripting of Java applets make sure that Enable is selected the default 6 Click OK to close the window 82 Chapter 8 Troubleshooting G 470 User s Guide Figure 49 Security Settings Java Scripting Security Settings 2 xi Settings Scripting E Active scripting C Disable E Allow paste operations via script Disable Enable O Prompt 3 Scripting of Java applets O Disable y Q Prompt Lleaw Aukhantiastian Reset custom settings Reset to Medium 7 Reset cne 8 5 1 3 Java Permissions 1 From Internet Explorer click Tools Internet Options and then the Security tab 2 Click the Custom Level button 3 Scroll down

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