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ZyXEL PLA-400 v2 User's Manual

1. PLA 4xx Series User s Guide Appendix A Product Specifications Table 15 Hardware Specifications Cabling Type PLA 400 400 v2 401 401 v2 402 470 470 v2 1 x Power Cord PLA 400 400 v2 401 401 v2 402 1 x LAN UTP Category 5 or Better PLA 402 v2 1 x Coaxial Cable RG6 or RG59 cable with 75 ohm impedance preferred but others are compatible RG6 cables are common for CATV F Type Male connector required PLA 470 4 x LAN UTP Category 5 or Better Network Interface PLA 400 400 v2 401 401 v2 402 v2 470 470 v2 1 x 200 Mbps Powerline port compliant with HomePlug AV standard PLA 400 400 v2 401 401 v2 402 v2 1 x 10 100M BASE T Ethernet port with Auto MDI MDIX PLA 470 470 v2 4 x 10 100 M Base T Ethernet Ports with Auto MDI MDIX PLA 402 v2 1 x Coaxial Cable Port Distance between the centers of the holes on the device s back PLA 400 400 v2 401 401 v2 402 v2 74 mm PLA 470 470 v2 115mm PLA 401 401 v2 Not applicable Recommended type of screws for wall mounting PLA 400 400 v2 402 v2 470 470 v2 M3 Tap Screw PLA 401 401 v2 Not applicable Table 16 Firmware Specifications FEATURE DESCRIPTION Powerline Functionality The HomePlug AV standard specifies how network devices communicate using standard electrical wiring It supports a data transfer rate of up to 200Mbps Data is encrypted using 128 bit AES Advanced Encryption Standard HomePlug AV compatible dev
2. PLA 4xx Series User s Guide Chapter 5 The Configuration Utility 5 1 1 Powerline Network Security When the PLA 4xxs communicate with each other they use encryption to protect the information that is sent in the powerline network Encryption is like a secret code If you do not know the secret code you cannot understand the message The HomePlug AV standard uses 128 bit AES Advanced Encryption Standard to safely transmit data between powerline adapters For the powerline adapters to communicate with each other they all need to use the same network name This network name allows the powerline adapters to understand the encrypted information sent in the powerline network By default the PLA 4xxs are all configured with the network name HomePlugAV this allows you to simply plug the devices in and not worry about setting up security If you want to enhance the security on your powerline network you can change the network name on the powerline adapters you want to allow to communicate in your powerline network 5 1 2 Device Access Key DAK In order to manage the powerline adapters on your powerline network you must enter the adapters password in the PLA 4xx Series Configuration Utility This password is called the DAK Device Access Key password This password is printed on the powerline adapter itself You don t need to enter the DAK password for the powerline adapter directly connected to the computer running the utili
3. XX series Contieuration Utility Installshield Wizard b InstallShield Wizard Completed The InstallShield Wizard has successfully installed ZyXEL PLA 4xx Series Configuration Utility Click Finish to exit the wizard 9 The following pop up appears Click Yes to restart your computer or click No to restart your computer later 15 ZYREL PLE AXX series Configuration Utility Instal A You must restart your system for the configuration changes made to ZyXEL PLA 4xx Series Configuration Utility to take effect Click Yes to restart now or No if you plan to restart later SA If you select No will restart my computer later you will not be able to launch the utility until after a restart of your computer PLA 4xx Series User s Guide Chapter 2 Installing the Utility PLA 4xx Series User s Guide PART li Managing the PLA 4xx Firmware Tools 31 The ENCRYPT Button 37 The Configuration Utility 43 Powerline Network Setup Tutorial 53 LEDs and Troubleshooting 63 BS Firmware Tools Use the Firmware Detection Tool and Firmware Upgrade Tool to ensure you have the latest firmware version 3 0 5 or later on your PLA 4xx s You need to upgrade all your PLA 4xxs to the latest firmware to ensure they can connect with each other and they are compatible with the latest version Utility Use the Firmware Detection Tool to detect the firmware version of powerline devices on your netwo
4. is a Shorthand for for instance and i e means that is or in other words PLA 4xx Series User s Guide Document Conventions Icons Used in Figures Figures in this User s Guide may use the following generic icons The PLA 4xx icons used may not be an exact representation of your device PLA 4xx Computer Notebook computer PLA 4xx Series User s Guide Safety Warnings Safety Warnings O For your safety be sure to read and follow all warning notices and instructions Do NOT use this product near water for example in a wet basement or near a swimming pool Do NOT expose your device to dampness dust or corrosive liquids Do NOT store things on the device Do NOT install use or service this device during a thunderstorm There is a remote risk of electric shock from lightning Connect ONLY suitable accessories to the device Do NOT open the device or unit Opening or removing covers can expose you to dangerous high voltage points or other risks ONLY qualified service personnel should service or disassemble this device Please contact your vendor for further information For devices that use any external cables or cords e g not for wireless cards Make sure to connect the cables to the correct ports Place connecting cables carefully so that no one will step on them or stumble over them Always disconnect all cables from this device befo
5. Microsoft APPLICABLE LAW EVEN IF ANY REMEDY FAILS ITS ESSENTIAL e PURPOSE have read understood and agree to the terms of the End User License Agreement and so signify by clicking agree and proceeding to use this product l agree C do not agree 3 The next screen allows you to see the progress of the installation PLA 4xx Series User s Guide Chapter 2 Installing the Utility Figure 5 NET Framework Installation Process i Microsoft NET Framework 1 1 Setup E E Installing Components The following items are being installed on your computer Microsoft NET Framework Files het Registering System EnterpriseServices dll Time remaining 0 seconds 4 Click OK to complete the installation process Figure 6 Microsoft s Agreement i Microsoft NET Framework 1 1 Setup ID x Installation of Microsoft NET Framework 1 1 is complete 5 The Setup utility runs automatically Click Yes or Next to continue through the initial screen Click Cancel only if you want to abort the installation Figure 7 InstallShield Wizard Start Screen L PLB 4xx Series Contigiration Utility Installshield WIZard Welcome to the InstallShield Wizard for 2yXEL PLA 4xx Series Configuration Utility The InstallShield R Wizard will install ZyXEL PLA 4xx Series Configuration Utility on your computer To continue click Next WARNING This program is protected by copyright law and in
6. s Guide describes the latest version utility This utility is only compatible with a PLA 4xx which has the latest firmware installed If you don t already have them download the latest firmware and utility from the ZyXEL website 2 2 Installing the Utility Follow the steps below to install NET Framework version 1 1 and the PLA 4xx Series Configuration Utility on your computer 1 Insert the included CD ROM into your computer s CD ROM drive The Setup utility runs automatically Alternatively this can also be done manually by double clicking the setup exe file on the CD A prompt appears asking you to install the NET Framework version 1 1 Click Yes to continue with the installation PLA 4xx Series User s Guide 23 Chapter 2 Installing the Utility Figure 3 NET Framework Installation Prompt InstallShield Wizard 1 installed on your computer prior to installing this application Click OK to begin installing EY ZyXEL PLA 4xx Series Configuration Utility requires that the following requirements be m these requirements Status Requirement Pending PLA 400 Series for NET Prerequisite MICIOSORU NET Framework 1 1 setup 2 Would you like to install Microsoft NET Framework 1 1 Package 2 Review Microsoft s License Agreement select I agree and click Install to proceed Figure 4 Microsoft s Agreement i Microsoft NET Framework 1 1 Setup 5 x E Ji License Agreement EXTENT PERMITTED BY
7. try again with both devices connected to a power strip next to each other If they now connect then the devices were not on the same electrical circuit before e The POWER lights on both devices blink then many lights blink and the HomePlug light blinks red Do not worry the connection process is proceeding normally PLA 4xx Series User s Guide E Chapter 7 LEDs and Troubleshooting The POWER lights on both devices finished blinking but only one device s HomePlug light is on One device may have connected to a third powerline device To check device A is connected to device B and not another device disconnect device B from its power source Device A s HomePlug tA light will turn off if the connection is with Device B Press the ENCRYPT button on both devices for more than 10 seconds then try to reconnect pressing the ENCRYPT button for less than 3 seconds on both devices pressed the ENCRYPT button for more than 10 seconds but the HomePlug light is still on The HomePlug light is on indicating it is still connected to another powerline device Try again pressing the ENCRYPT button for more than 10 seconds PLA 4xx Series User s Guide PART III Appendices and Index Product Specifications 75 Customer Support 85 Legal Information 81 Index 91 Product Specifications The following tables summarize the PLA 4xx s hardware and firmware features Table 15
8. 63 U utility launching 44 W warranty 83 note 83 web configurator 20 PLA 4xx Series User s Guide
9. E koni ka DR SP ERE ake 48 T RMON EE A DON da oo E 51 Chapter 6 Powerline Network Setup Tutorial c ccessceeeeeeeeeeeeeeeeeeeeeeeeeaeseneeeeeeeeeeneneeeneeeneneeeeeees 53 OT EWO rere ane at Reip it a tne e rarer MER cry e kI etree ee Ek ke FRAZ 53 GT MCAT TOITES oe a a eka e ee e e E eot a too a a a i ad 54 6 1 2 Accessing Your Powerline Adapter cccccccesecccceeeeeeceeeeeenseceeaeeeseeceeneneasaeeeennaae 54 6 1 3 Adding A Powerline Adaptef M 55 6 1 4 Setting Up a New Network with a New Adapter cccccceceeeeeeeseeeeecaecaeeeeeeeneess 57 6 1 5 Splitting a Network into Two NGIWOIKS 4e prp re pux vp trt pert ep pikan pa ve kaka EN de kb ERREUR UA 58 8 2 troubleshooting ii ewa pa dak kk ke e a a a e A a e kk e n bi A a kk 61 Chapter 7 LEDS Deeds crisi USE 63 FUMUS NR kek kan ko pad 63 PO PA LAA Te bik kenbe po ia kk n a ok on pl a a E e ak e a e e a a kk aa 63 POGEPRLESSJODHUD ANN V2 ek a as a e dia l a pt rer sa de n 65 TAS FLA TOIPL ASI TO YE es sede ride koi kasab ko sadaa sok aa cha boo kaa ka padan ooo pasa b kin bas enpo DRA RAD 66 7 2 Power and Light Problems e 68 T3 Coniiguration Utility ProbhlomeS eki ko ak ob e ki eka ka T T T TT 70 TA Powolne Pree osito sy pio dan nidite e acrid ee 70 2 ENCRYPT Buton PIObIemis ooa coca ost ua od Rd o a ko not eR gale a ao dez d iun 71 PLA 4xx Series User s Guide Table of Content
10. Inspect your cables for damage Contact the vendor to replace any damaged cables 3 Check the Ethernet adapter on your computer and make sure it s enabled and working properly PLA 4xx Series User s Guide Chapter 7 LEDs and Troubleshooting 4 Ifthe PLA 4xx is connected to an Ethernet switch or router make sure the device is working correctly and that the LAN network is working and configured correctly as well e The HomePlug light does not turn on 1 Check all PLA 4xxs on your network have the latest firmware installed PLA 4xxs with the latest firmware cannot communicate with PLA Axxs using earlier versions of the firmware Go to Section 5 4 on page 46 for instructions on installing the latest firmware 2 Usethe PLA 4xx Series Configuration Utility to detect all other HomePlug devices on your powerline network Make sure that the network name sometimes called the network password is the same on all of your powerline adapters See Section 5 3 on page 45 for instructions on checking the network name 3 Check the DAK password and MAC address for all powerline adapters are typed correctly in the utility See Section 5 3 on page 45 for instructions on checking the DAK and MAC address 4 Make sure that all your powerline adapters are HomePlug AV compliant Check the package it came in or ask your vendor This PLA 4xx can not detect earlier versions of HomePlug powerline adapters such as HomePlug 1 0 or 1 0 1 Although they
11. Mail ZyXEL Communications Inc 1130 N Miller St Anaheim CA 92806 2001 U S A Norway e e e e e Support E mail support zyxel no Sales E mail sales zyxel no Telephone 47 22 80 61 80 Fax 47 22 80 61 81 Web www zyxel no Regular Mail ZyXEL Communications A S Nils Hansens vei 13 0667 Oslo Norway Poland e e e E mail info pl zyxel com Telephone 48 22 333 8250 Fax 48 22 333 8251 Web www pl zyxel com Regular Mail ZyXEL Communications ul Okrzei 1A 03 715 Warszawa Poland Russia Support http zyxel ru support Sales E mail sales zyxel ru Telephone 7 095 542 89 29 Fax 7 095 542 89 25 Web www zyxel ru Regular Mail ZyXEL Russia Ostrovityanova 37a Str Moscow 117279 Russia Singapore e e e e e e Spain Support E mail support zyxel com sg Sales E mail sales Qzyxel com sg Telephone 65 6899 6678 Fax 65 6899 8887 Web http www zyxel com sg Regular Mail ZyXEL Singapore Pte Ltd No 2 International Business Park The Strategy 03 28 Singapore 609930 Support E mail support zyxel es Sales E mail sales zyxel es Telephone 34 902 195 420 Fax 34 913 005 345 Web www zyxel es Regular Mail ZyXEL Communications Arte 21 5 planta 28033 Madrid Spain PLA 4xx Series User s Guide Appendix C Customer Support Sweden Support E mail support zyxel se Sales E mail sales zyxel se Telephone 46 3 1 744 7700 Fax 46 31 74
12. Password 21 Data Access Password see DAK 21 dimensions 75 disclaimer 81 E electrical and cable wiring 43 Index electrical circuit boundaries 43 encryption 19 43 76 ETHN LED 63 F FCC 77 FCC interference statement 81 firmware 46 frequency band 77 H HomePlug AV standard 19 humidity operation and storage 75 installation overview 23 procedure 23 requirements 23 InstallShield wizard 25 introduction 19 L LED 63 ETHN 63 LINK 63 PWR 63 LINK LED 63 local vs remote adapter 33 45 PLA 4xx Series User s Guide Index MAC address 33 45 management multiple networks 22 overview 43 managing the device using the web configurator See web configurator multiple networks 22 N network example 43 network information 47 network ports 76 P Parameter Information Block see PIB 46 passwords 33 44 45 46 types of 21 PIB Parameter Information Block 46 plug and play 43 power specification 75 priority settings 48 application type 49 priority levels 51 private network 21 problems and solutions 63 product registration 83 PWR LED 63 R receive rate 47 registration customer information 26 product 83 user name 26 related documentation 3 S safety warnings 6 screws 78 security 21 22 44 passwords 21 starting the utility 44 syntax conventions 4 T temperature operation and storage 75 trademarks 81 transfer rates 19 transmit rate 47 troubleshooting
13. Tercer Piso San Jos Costa Rica Czech Republic E mail info cz zyxel com Telephone 420 241 091 350 Fax 420 241 091 359 Web www zyxel cz PLA 4xx Series User s Guide Appendix C Customer Support Regular Mail ZyXEL Communications Czech s r o Modranska 621 143 01 Praha 4 Modrany Ceska Republika Denmark Support E mail support zyxel dk Sales E mail sales zyxel dk Telephone 45 39 55 07 00 Fax 45 39 55 07 07 Web www zyxel dk Regular Mail ZyXEL Communications A S Columbusvej 2860 Soeborg Denmark Finland Support E mail support zyxel fi Sales E mail sales zyxel fi Telephone 358 9 4780 8411 Fax 358 9 4780 8448 Web www zyxel fi Regular Mail ZyXEL Communications Oy Malminkaari 10 00700 Helsinki Finland France E mail info zyxel fr Telephone 33 4 72 52 97 97 Fax 33 4 72 52 19 20 Web www zyxel fr Regular Mail ZyXEL France rue des Vergers Bat 1 C 69760 Limonest France Germany Support E mail support zyxel de Sales E mail sales zyxel de Telephone 49 2405 6909 69 Fax 49 2405 6909 99 Web www zyxel de Regular Mail ZyXEL Deutschland GmbH Adenauerstr 20 A2 D 52146 Wuerselen Germany Hungary Support E mail support g zyxel hu Sales E mail info zyxel hu Telephone 36 1 3361649 Fax 36 1 3259100 Web www zyxel hu Regular Mail ZyXEL Hungary 48 Zoldlomb Str H 1025 Budapest Hungary PLA 4xx Series User s Guide Appen
14. as your existing network and so has now joined your existing network 6 Connect the adapter to the device you want to add to the network for example your Internet refrigerator in the kitchen 7 Plug the adapter s power cord into a power outlet and if required switch the power outlet on 8 Repeat this procedure for all additional powerline adapters that you want to add to your existing or new powerline network PLA 4xx Series User s Guide Chapter 6 Powerline Network Setup Tutorial 6 1 4 Setting Up a New Network with a New Adapter This section shows you how to use your new powerline adapters to set up a new powerline network separate to your existing network The figure below shows two powerline networks in a house The first network 1 shows the home computer connected to a printer and access to the Internet The second network 2 has no Internet access but with a media adapter such as the ZyXEL DMA 1100P you can use your TV to watch movies and play games which are stored on a computer Figure 37 Add New Adapters to Make a Second Network Internet i zw El fi E 7 s Ss Lay f m Li r1 _ E 1 Connect your new powerline adapter and open the configuration utility as shown in Section 6 1 4 on page 57 The screen shown below appears 2 Typea Network Name that is different from the Network Name for your existing network Make sure you use the same new Network Name for all new adap
15. following table describes the labels in this screen Table 5 Network Info Screen LABEL DESCRIPTION Adapter This field identifies which powerline network information is displayed Different powerline networks are identified by the Ethernet interface network card connected directly to the PLA 4xx Typically there is only one connection however if your computer has two network cards and both are connected to a PLA 4xx then you have two powerline networks Central Coordinator MAC The Central Coordinator of the powerline network is the powerline adapter which keeps track of which devices are part of the network as well as synchronizes communication within the powerline network If the Central Coordinator is removed from the powerline network then another powerline adapter takes its place This field displays the MAC address of the PLA 4xx which is the Central Coordinator of the powerline network The powerline adapters in your powerline network automatically select the Central Coordinator The information provided in the following table reflects transmission rate information about the powerline adapters which communicate in your powerline network The powerline adapters listed in this table are all the powerline adapters in your powerline network except the powerline adapter selected in the Configuration page of the configuration utility In other words if the Local powerline adapter is selected in the Configuration sc
16. other Wait for about one minute while A and C connect 4 Check the LEDs on both A and C When the power and HomePlug HA lights stop blinking and the power 5 light shines steadily the devices are connected ow Figure 21 Two Separate Powerline Networks m Congratulations You now have two separate powerline networks as shown above e If the HomePlug t lights on both powerline devices do not light up the powerline devices are not connected Repeat the connection process making certain you press the ENCRYPT buttons for the correct time and within two minutes of each other If that does not work see Section 7 5 on page 71 for suggestions PLA 4xx Series User s Guide Chapter 4 The ENCRYPT Button 4 4 ENCRYPT Button Behavior Table 3 Time ENCRYPT Button is Pressed and Action The following table summarizes the actions that occur when the ENCRYPT button is pressed for specific lengths of time HOMEPLUG LIGHT TIME ACTION POWER LIGHT BEHAVIOR BEHAVIOR less than 3 The device joins a network It The power 05 light blinks until The HomePlug amp light turns seconds shares the same network name the device is connected This on if your device is connected to as other devices on the network may take a minute another powerline device or a powerline network more than The device leaves any network The power cy light blinks The HomePlug B light bli
17. the power light flashes 8 Then repeat steps 4 and 5 in this section using any powerline device A or B you have connected using ENCRYPT and the powerline device you want to connect C You must use the ENCRYPT button on both devices PLA 4xx Series User s Guide Chapter 4 The ENCRYPT Button Figure 19 Adding More Powerline Adapters to Your Network A B e meem ml A LAN ENCRYPT pov x wv a 9 kw P c ei B c W o mi AN ENCRYPT coax POWER 9 If you disconnected your computer or modem or any other networking product connected to your powerline device in step 1 of this section you can now reconnect them This sets up your powerline network between your powerline devices 4 3 Setting Up Multiple Networks You can use the ENCRYPT button to set up multiple powerline networks using your existing powerline network For example you have already set up a powerline network in your home A which accesses a printer B Now you want a separate powerline network connection from your laptop to your printer C Figure 20 One Existing Powerline Network m a mo NN i mx 1 Click the ENCRYPT button on A for more than 10 seconds until the power light flashes This disconnects A from B PLA 4xx Series User s Guide Chapter 4 The ENCRYPT Button 2 Click the ENCRYPT button on A and C for 1 2 seconds and within two minutes of each
18. the screws The distance between the centers of the holes is listed in the product specifications appendix Be careful to avoid damaging pipes or cables located inside the wall when drilling holes for the screws 3 Do not insert the screws all the way into the wall Leave a small gap of about 0 5 cm between the heads of the screws and the wall 4 Make sure the screws are snugly fastened to the wall They need to hold the weight of the PLA 4xx with the connection cables 5 Align the holes on the back of the PLA 4xx with the screws on the wall Hang the PLA 4xx on the screws Figure 48 Wall mounting Example EX TAT TMI m li PLA 4xx Series User s Guide Appendix A Product Specifications Cable Pin Assignments RJ 45 Connector Pin Assignments Figure 49 RJ 45 Connector Pins 12345678 Table 19 RJ 45 Connector Pin Assignments PIN NO RJ 45 SIGNAL ASSIGNMENT 1 RxD RxD TxD Not connected Not connected TxD Not connected o N oo A A U N Not connected PLA 4xx Series User s Guide Appendix A Product Specifications PLA 4xx Series User s Guide Legal Information Copyright Copyright 2008 by ZyXEL Communications Corporation The contents of this publication may not be reproduced in any part or as a whole transcribed stored in a retrieval system translated into any language or transmitted i
19. 4 7701 Web www zyxel se Regular Mail ZyXEL Communications A S Sj porten 4 41764 G teborg Sweden Thailand Support E mail support zyxel co th Sales E mail sales zyxel co th Telephone 662 831 5315 Fax 662 831 5395 Web http www zyxel co th Regular Mail ZyXEL Thailand Co Ltd 1 1 Moo 2 Ratchaphruk Road Bangrak Noi Muang Nonthaburi 11000 Thailand Ukraine Support E mail support ua zyxel com Sales E mail sales ua zyxel com Telephone 380 44 247 69 78 Fax 380 44 494 49 32 Web www ua zyxel com Regular Mail ZyXEL Ukraine 13 Pimonenko Str Kiev 04050 Ukraine United Kingdom Support E mail support zyxel co uk Sales E mail sales zyxel co uk Telephone 44 1344 303044 08707 555779 UK only Fax 44 1344 303034 Web www zyxel co uk FTP ftp zyxel co uk Regular Mail ZyXEL Communications UK Ltd 11 The Courtyard Eastern Road Bracknell Berkshire RG12 2XB United Kingdom UK PLA 4xx Series User s Guide Appendix C Customer Support PLA 4xx Series User s Guide Index Symbols NET Framework 23 A about screen 51 Advanced Encryption Standard see AES 19 AES 21 43 AES Advanced Encryption Standard 19 applications 19 C cabling type 76 CE 77 certifications 77 81 notices 82 viewing 82 coaxial cable 20 configuration screen 45 connections overview 19 contact information 85 copyright 81 customer support 85 D DAK 33 44 45 DAK Data Access
20. Detection Tool 1 Close the Utility and Firmware Upgrade Tool if either of them are open 2 Double click on the Firmware Detection Tool to run the file 3 Click Next to begin the firmware detection process 32 PLA 4xx Series User s Guide Chapter 3 Firmware Tools Figure 13 Firmware Detection Tool Start PA itmvare Detection Tool 2 U 9 6L Firmware Detection for PowerLine Device This wizard will detect the firmware version of your devices To continue click Next WARNING Do not remove the device from the plug socket or disconnect it from the computer Cancel The Tool shows the firmware version s of devices it has detected on your powerline network Figure 14 Firmware Detection Tool Result r4 Firmware lletection ool UTSE Firmware Detection for PowerLine Device The Wizard has successfully detected firmware of your devices Ste MAC Address Firmware Version Company Local O0 19 cb ib 53 1 4 1454 ZyXEL Click Finish to exit the wizard Gancel The following table describes the labels in this screen Table 2 Firmware Detection Tool Result Screen LABEL DESCRIPTION Site This field displays Local if it is identifying the powerline adapter directly connected to the computer running the configuration utility Remote if itis a powerline adapter in your powerline network but not directly connected to the computer running the configuration utility MAC Address This sh
21. Hardware Specifications Dimensions W x Dx H PLA 400 400 v2 402 v2 112 L mm x 106 D mm x 28 5 H mm PLA 470 162 L mm x 118 D mm x 40 H mm PLA470 v2 162 L mm x 118 D mm x 35 H mm PLA 401 PLA401 v2 97 mm L x 45 H mm x 70 W mm Power Input PLA 400 401 v2 100 240 VAC 50 60 Hz 0 12A PLA 400 v2 402 v2 100 240 VAC 50 60 Hz 0 13 A PLA401 470 470 v2 100 240 VAC 50 60 Hz 0 2A Ethernet Port Auto negotiating 10 Mbps or 100 Mbps in either half duplex or full duplex mode Auto crossover Use either crossover or straight through Ethernet cables RESET Pressing this button in for less than 3 seconds resets the device to factory default settings Network Name becomes HomePlugAV Pressing this button in for more than 10 seconds resets the firmware to the previous version ENCRYPT Pressing this button in for less than 3 seconds begins the connection setup process Pressing this button in for more than 10 seconds resets the network name to a random value Coaxial Port PLA 402 v2 only Operation Environment PLA 400 401 400 v2 470 470 v2 Temperature 0 C 45 C Humidity 596 95 Noncondensing PLA401 v2 PLA402 v2 Temperature 0 C 45 C Humidity 10 85 Noncondensing Storage Environment PLA 400 401 400 v2 470 470 v2 Temperature 10 C 70 C Humidity 10 85 Noncondensing PLA401 v2 PLA402 v2 Temperature 20 C 60 C Humidity 10 90 Noncondensing
22. LA 4xx Series Configuration Utility does not display all or any of my devices e Inspect the LEDs on your PLA 4xx and make sure that the ETHERNET and HomePlug LEDs are on or blinking See Section 7 2 on page 68 for troubleshooting LED related problems Check all ZyxEL HomePlug AV devices on your network have the latest firmware installed The latest utility cannot communicate with PLA 4xxs using earlier versions of the firmware Go to Section 5 4 on page 46 for instructions on installing the latest firmware Check you are using the latest version utility Earlier version utilities cannot communicate with PLA 4xxs using the latest firmware If you do not have the latest utility download it from the ZyXEL website If the device is not a ZyXEL device then the DAK and Network Name will be greyed out If you are running another tool such as the Firmware Detection Tool or Firmware Upgrade Tool the Utility will not detect your local device 7 4 Powerline Problems The signal on my powerline network is weak Your powerline adapters may be connected to electrical surge protectors Connect them to standard power outlets Your powerline adapters may be located close to large appliances such as refrigerators or air conditioners that cause interference with the powerline signal Move the adapters further away from such appliances to reduce interference Your powerline adapters may be placed close to electrical devices such as electr
23. MGDWOIK 1scerscct rer toS hene EIES E ERPRIA EXE PRU RN PR LASER M AS SMEPRE LAXE KS 39 Figure 21 Two Separate Powerline Networks ases eere sesi iaes k sept bi veb k kk kdk sek LE ME bk EE kk kek s k ERRAN 40 Figure 22 Example Network Setup siorruidb Sena cr E koka de 43 Figure 23 PLA 4xx Series Configuration Utility ICOM 0 cccceeseesceeeeeeceeeeeeneecceeeeseeeceeeeeseeacseneenseeaees 44 Figure 24 COUT DEI I kk ke kk ea kt ke n kk ka a kaa e e kn A aaa aes 45 Foue Todi m 47 Figure 26 Network INO CH Ceo aaa kal ka vital si a a e tk ka S kak A QUAM ak Ak M kk A A e kk A kr kk l 47 Figure 27 Priority SelingS eet 50 Figurg ZO Aan O ETOO ea 50 Fone ZA o TE 1 Ra 51 Figure 30 Plug Your Powerline Adapter into a Power Socket 0 cccsecsescccesssessscessanessceeseneeessceneeneeeee 54 Figure 31 Connect Your Powerline Adapter to a Computer sess 54 Figure 32 Click on the PLA 4xx Series Configuration Utility Icon ese 55 Figure 33 Add a Printer to Your Powerline Network ise repetir n ss ena rra dex a aid ske FR pPEE dede Ra pte ES 55 Figure 34 Adding a New Adapter 1e ere a tuc do pida e Lapin Log DUK M CIA Ku ka UR D M LUN EM e Ku kk 56 Figure 35 Adding an Adapter to an Existing IMGEWOCK 1 iiuuueeccee rere rrr rere t ertet tro terrere nean ADA Rd 56 Figure 3D Network Name FODD iq AP EF He IEEE E dey ERES t dessan mab bas LEER C PE REEL odd 56 Figure 37 Add New A
24. Next to begin the firmware upgrade process Figure 15 Firmware Upgrade Tool Start FA fiimware Detection Tool 2 0 5 6L Firmware Upgrade for PowerLine Ethernet Adapter Firmware version 3 0 5 This wizard will upgrade the firmware of your device To continue click Mext Please make sure that your device is connected directly to this computer WARNING Do not remove the device from the plug socket or disconnect it from the computer at Adapter 5 Wait several minutes while the firmware is upgraded PLA 4xx Series User s Guide Chapter 3 Firmware Tools Figure 16 Firmware Upgrade Tool Upgrading FA TI tmwa re Upgrade Tool 2 Stak The firmware will be upgrade Your device is doing with new firmware This may take several minutes Commit to NVRAM WARNING Do not remove the device from the plug socket or disconnect it from the computer Gancel 6 Ifyour firmware is successfully upgraded the following screen appears Click Finish to close the Tool Figure 17 Firmware Upgrade Tool Finish FA Fi imyate i L e Tool 4 0 5 Firmware Upgrade for PowerLine Ethernet Adapter The Wizard has successfully upgrade firmware of your device Click Finish to exit the wizard Amel ASA SER Gancel 7 To check your firmware is successfully upgraded run the Firmware Detection Utility again and check your firmware version 8 Repeat this upgrade process for each powerline d
25. PLA 4xx Series Powerline Ethernet Adapter Series PLA 400 400 v2 401 401 v2 402 v2 470 470 v2 User s Guide Version 3 0 5 1 2008 Edition 2 ZyXEL www zyxel com About This User s Guide About This User s Guide Intended Audience This manual is intended for people who want to configure the PLA 400 PLA 400 v2 PLA 401 PLA401 v2 PLA402 v2 PLA 470 and PLA470 v2 using the PLA 4xx Series Configuration Utility version 3 0 5 AG You should have your basic Internet access or home network already set up Related Documentation Quick Start Guide The Quick Start Guide is designed to help you get up and running right away It contains information on making your hardware connections Supporting Disk Refer to the included CD for support documents ZyXEL Web Site Please refer to www zyxel com for additional support documentation and product certifications User Guide Feedback Help us help you Send all User Guide related comments questions or suggestions for improvement to the following address or use e mail instead Thank you The Technical Writing Team ZyXEL Communications Corp 6 Innovation Road II Science Based Industrial Park Hsinchu 300 Taiwan E mail techwriters zyxel com tw PLA 4xx Series User s Guide 3 Document Conventions Document Conventions Warnings and Notes These are how warnings and notes are shown in this User s Guide lt gt Warnings tell you about t
26. TS ICON COLOR STATUS DESCRIPTION POWER L Green On The PLA 401 v2 is on and receiving power It also indicates a successful connection using the ENCRYPT button Blinking The PLA 401 v2 is starting up It also indicates the PLA 400 v2 is trying to connect with another device using the ENCRYPT function Blinking at the same time as the HomePlug light indicates an unsuccessful connection if you have used the ENCRYPT button Off The PLA 401 v2 is not receiving power HomePlug Green Amber Red On The PLA 401 v2 detects another powerline adapter The data transfer rate is greater than 40 Mbps The PLA 401 v2 detects another powerline adapter The data transfer rate is between 10 40 Mbps The PLA 401 v2 detects another powerline adapter The data transfer rate is between 0 10 Mbps Green Amber Red Blinking The PLA 401 v2 is communicating with another powerline adapter Data is being transmitted and or received Blinking at the same time as the POWER light indicates an unsuccessful connection if you have used the ENCRYPT button Off The HomePlug port does not detect another powerline adapter ETHERNET Green On The ETHERNET port is on and ready and the PLA 401 v2 detects a device connected to it Blinking The PLA 401 v2 is communicating with a networking device connected to it Off The PLA 401 v2 does n
27. X XXXX XMXXX XXXX 4 Click Save If you do not type the DAK password or type it incorrectly either of the following pop ups appear Click OK and type the DAK Password correctly in the DAK Password field PLA 4xx Series User s Guide Chapter 6 Powerline Network Setup Tutorial Figure 41 Incorrect DAK or No DAK ZyXEL i DAK can t be empty f you have correctly entered the DAK Password click OK on the pop up Figure 42 Correct DAK Set Key Successful 5 The settings for the adapter will now grey out and the adapter will disappear from the table after a few minutes Figure 43 An Adapter on Your New Network Confiquration gt Network Topology Realtek RTL8139 Family PCI Fast Ethernet NIC vi Scan Remate Q0 02 cf 74 89 18 Remote 00 02 cf 74 e9 1b Local 00 02 cf 74 89 33 DAK Password ETUIM VCLU KTWU JFOH Network Name NetworkName2 Save Note You can find your MAC Address ra your device back label and the password format should be XXXX XXXX YOU XXXX 6 Go back to step 3 in this section to set the same new Network Name for all remote adapters you want to add to your new network 7 Check you have added the adapters correctly by changing the network name for the local adapter All adapters with the new Network Name now appear in the list of adapters on your network These adapters are now part of your new network PLA 4xx Series User s Guide Chapter 6 Power
28. apter 1 Introducing the PLA 4xx Without security encryption your information is accessible to anyone using a powerline adapter on the same electrical circuit In some cases a circuit can be shared by more than one household To prevent compromising your network security you can create a private network A private network uses a secret password Network Name to make sure that only permitted powerline adapters can communicate in your network See Section 5 3 on page 45 for information on setting up a private network A Buildings and even streets may share a coaxial cable connection If your powerline network uses a coaxial cable the network will probably extend outside your premises In this case make your network more secure with a private network name 3 You may need to change the Network Name to create multiple powerline networks See the next section for more information on how to set up a multiple network 1 6 Multiple Networks Multiple powerline networks can coexist on a single powerline circuit You might want to implement multiple powerline networks in a small office environment where you have two separate Ethernet networks 1 Connect one powerline adapter to a router or switch on the first Ethernet network and assign a Network Name for example Password1 to this powerline adapter Add additional powerline adapters to your network by plugging them into your powerline outlets and assigning them Password1 Thi
29. apter introduces the main applications and features of the PLA 4xx HomePlug AV compliant powerline adapter See Appendix A on page 75 for detailed product specifications In this User s Guide the electrical wiring network and coaxial cable network are both referred to as HomePlug AV The HomePlug AV standard specifies how network devices communicate using standard electrical wiring 1 2 Expand Your Network with the PLA 4xx The PLA 4xx plugs into an ordinary power outlet to easily extend a cable or DSL broadband connection or existing Ethernet LAN network to any other electrical outlet in any room of a house all without the need for any new cabling Devices can securely communicate with each other at high data transfer rates See Appendix A on page 75 for speeds currently supported by the PLA 4xx The PLA 4xx uses 128 bit Advanced Encryption Standard AES to ensure safe transfer of information Figure 1 Expand Your Network with the PLA 4xx aa Ba Internet sannanaarasuauce x Connect your PLA 4xx to an Internet gateway such as a modem and plug it into an ordinary power outlet in your home Plug a second PLA 4xx into another power outlet and connect a computer to the PLA 4xx for Internet access Your network can be further expanded by plugging additional PLA 4xxs into other outlets in your home and connecting other computers or network devices for example a printer to them Refer to your Quick Start Guide for hardwar
30. can coexist on the same electrical wiring without interfering with each other 5 Make sure that the powerline adapters on your network are all on the same electrical wiring Connect another powerline adapter into an outlet close to your PLA 4xx s power outlet They are probably now on the same electrical wiring Check the HomePlug f light If it now lights up your powerline adapter was probably previously on separate electrical wiring Ask an electrician for more information on the electrical wiring in your building 6 Ifyour powerline network is using coaxial cable check all powerline adapters are on the same coaxial cable 7 Ifyourpowerline network is using electrical wiring not coaxial cable check you do not have a power meter between powerline adapters Powerline signals cannot pass this e The POWER and HomePlug light blink at the same time You have pressed the ENCRYPT button for more than three seconds Try setting up a connection again this time pressing the ENCRYPT buttons on both devices for less than three seconds PLA 4xx Series User s Guide Chapter 7 LEDs and Troubleshooting 7 3 Configuration Utility Problems The PLA 4xx Series Configuration Utility displays an error during installation Make sure your computer is using Windows XP or Windows Vista 32 bit operating system At the time of writing this is the only compatible operating system for the configuration utility The P
31. ced products will be shipped by ZyXEL to the corresponding return address Postage Paid This warranty gives you specific legal rights and you may also have other rights that vary from country to country Registration Register your product online to receive e mail notices of firmware upgrades and information at www zyxel com for global products or at www us zyxel com for North American products PLA 4xx Series User s Guide Appendix B Legal Information PLA 4xx Series User s Guide Customer Support Please have the following information ready when you contact customer support Required Information 66499 Product model and serial number Warranty Information Date that you received your device Brief description of the problem and the steps you took to solve it is the prefix number you dial to make an international telephone call Corporate Headquarters Worldwide Support E mail support zyxel com tw Sales E mail sales zyxel com tw Telephone 886 3 578 3942 Fax 886 3 578 2439 Web www zyxel com www europe zyxel com FTP ftp zyxel com ftp europe zyxel com Regular Mail ZyXEL Communications Corp 6 Innovation Road II Science Park Hsinchu 300 Taiwan Costa Rica Support E mail soporte zyxel co cr Sales E mail sales zyxel co cr Telephone 506 2017878 Fax 506 2015098 Web www zyxel co cr FTP ftp zyxel co cr Regular Mail ZyXEL Costa Rica Plaza Roble Escaz Etapa El Patio
32. chase should the product have indications of failure due to faulty workmanship and or materials ZyXEL will at its discretion repair or replace the defective products or components without charge for either parts or labor and to whatever extent it shall deem necessary to restore the product or components to proper operating condition Any replacement will consist of a new or re manufactured functionally equivalent product of equal or higher value and will be solely at the discretion of ZyXEL This warranty shall not apply if the product has been modified misused tampered with damaged by an act of God or subjected to abnormal working conditions Note Repair or replacement as provided under this warranty is the exclusive remedy of the purchaser This warranty is in lieu of all other warranties express or implied including any implied warranty of merchantability or fitness for a particular use or purpose ZyXEL shall in no event be held liable for indirect or consequential damages of any kind to the purchaser To obtain the services of this warranty contact ZyXEL s Service Center for your Return Material Authorization number RMA Products must be returned Postage Prepaid It is recommended that the unit be insured when shipped Any returned products without proof of purchase or those with an out dated warranty will be repaired or replaced at the discretion of ZyXEL and the customer will be billed for parts and labor All repaired or repla
33. ction if you have used the ENCRYPT button Off The HomePlug port does not detect another powerline adapter ETHERNET Green On The ETHERNET port is on and ready and the PLA 470 detects a device connected to it Blinking The PLA 470 is communicating with a router modem switch or a computer connected to it Off The PLA 470 does not detect any devices connected to its ETHERNET port Table 14 PLA470 v2 Lights The following table describes the behavior of the lights on the PLA470 v2 LIGHTS ICON COLOR STATUS DESCRIPTION POWER L Green On The PLA470 v2 is on and receiving power It also indicates a successful connection using the ENCRYPT button Blinking The PLA470 v2 is starting up It also indicates the PLA470 v2 is trying to connect with another device using the ENCRYPT function Blinking at the same time as the HomePlug light indicates an unsuccessful connection if you have used the ENCRYPT button Off The PLA470 v2 is not receiving power PLA 4xx Series User s Guide Chapter 7 LEDs and Troubleshooting Table 14 PLA470 v2 Lights continued LIGHTS ICON COLOR STATUS DESCRIPTION HomePlug Green On The PLA470 v2 detects another powerline adapter The A data transfer rate is greater than 40 Mbps Amber The PLA470 v2 detects another powerline adapter The data transfer rate i
34. dapters to Make a Second Network esses eene tenen nnn nnns 57 Figure 38 Making a New Network with the New Adapter sssseseeee ene 58 PLA 4xx Series User s Guide 15 List of Figures Figure 39 Local Remote Adapters on a Powerline Network rirrreeeerrrerertessaseenasnsnassonnnnnonsooonnnnonson 59 Figure 40 Adding an Adapter to Your New Network ssssssseeee eene eee nennen nnne 59 Figure 41 Incorrect DAK or No DAK 1 issus tart dwe pea fw erar ect vir DU ur kk ba DO ka m Da ii ki ed 60 zc 42 OL IA pen TEE 60 Figure 43 An Adapter on Your New NBIWOTE 22 rot vann beke ci kek v rse nee ect beke ee e AAA bs RARA AAA 60 Figure 44 Adapters on a New Powerline Network eeecieceeeeeieeene ne ieri nnn anita nua aaa dana ada 61 Foue do ELT LIES Lue a kk dti eere biben sat ein ETENA R RM CR QR RR PER RE a RP Cb in ke kk tomes 63 Figure 46 PLA 400 400 ver 402 ve LIOS 3eusssoeieodiber cor kk k k ka pa n e ek kk FERAT PCI OH ke kk A POL DEN e e ke ok PREN 65 Figure 47 PLA 470 and FLA ATO v2 Lig is adopt on e op sco e et pe aka kaz ab Lo AY 66 Figure 48 Wal mounting EXARYNE asses cas Sac oi kaa e inik kk is ka kk kin a ak so kk kin ak kk 78 Figure 49 RJ 45 Connector PW e 79 PLA 4xx Series User s Guide PART Introduction Introducing the PLA 4xx 19 Installing the Utility 23 Introducing the PLA 4xx 1 1 Overview This ch
35. dix C Customer Support India Support E mail support zyxel in Sales E mail sales zyxel in Telephone 91 11 30888144 to 91 11 30888153 Fax 91 11 30888149 91 11 26810715 Web http www zyxel in Regular Mail India ZyXEL Technology India Pvt Ltd II Floor F2 9 Okhla Phase 1 New Delhi 110020 India Support E mail support zyxel co jp Sales E mail zyp zyxel co jp Telephone 81 3 6847 3700 Fax 81 3 6847 3705 Web www zyxel co jp Regular Mail ZyXEL Japan 3F Office T amp U 1 10 10 Higashi Gotanda Shinagawa ku Tokyo 141 0022 Japan Kazakhstan Support http zyxel kz support Sales E mail sales zyxel kz Telephone 7 3272 590 698 e Fax 7 3272 590 689 Web www zyxel kz Regular Mail ZyXEL Kazakhstan 43 Dostyk Ave Office 414 Dostyk Business Centre 050010 Almaty Republic of Kazakhstan Malaysia Support E mail support zyxel com my Sales E mail sales zyxel com my Telephone 603 8076 9933 Fax 603 8076 9833 e Web http www zyxel com my Regular Mail ZyXEL Malaysia Sdn Bhd 1 02 amp 1 03 Jalan Kenari 17F Bandar Puchong Jaya 47100 Puchong Selangor Darul Ehsan Malaysia North America Support E mail support zyxel com Support Telephone 1 800 978 7222 Sales E mail sales zyxel com Sales Telephone 1 714 632 0882 Fax 1 714 632 0858 Web www zyxel com PLA 4xx Series User s Guide Appendix C Customer Support Regular
36. e connection information Refer to Appendix A on page 75 for wall mounting instructions PLA 4xx Series User s Guide Chapter 1 Introducing the PLA 4xx 1 3 Coaxial Cable Networks with the PLA402 v2 The PLA402 v2 allows you to be more flexible in expanding your network by adding the coaxial cable capability qus 2 Your Network with the PLA402 v2 over Coaxial Cable Wiring pum ws AC oo a As well as being able to connect your PLA402 v2 to a power outlet you also have the option of connecting to a coaxial cable outlet Connect other powerline adapters in your powerline network to coaxial cable outlets on the same line Then set up your network with additional devices such as a computer or printer the same way you would set up a powerline network on an electrical circuit a ot oe ee ee n A coaxial connection has a far greater range than a powerline connection This enables you to set up networks for large areas If you are setting up a coaxial connection in a room with only one coaxial outlet you can use a coaxial splitter to connect more than one device For example if you want to connect a TV and a PLA402 v2 to a single outlet you could use a coaxial splitter 1 4 Ways to Manage the PLA Axx Use the ENCRYPT button to add powerline devices to your powerline network if they have this button See Chapter 4 on page 37 for instructions on using the ENCRYPT feature Use the PLA 4xx Series Configuratio
37. ee Section 6 1 2 on page 54 2 The utility should open to the configuration tab On this screen in the Site column your new powerline adapter should appear as Local A Check the Local adapter s MAC address B It should match the MAC address listed on the label on the back of your powerline adapter PLA 4xx Series User s Guide 55 Chapter 6 Powerline Network Setup Tutorial Figure 34 Adding a New Adapter Configuration gt Hetwork Topology Realtek RTL8139 Family PCI Fast Ethernet NIC ste fol E Scan Local 00 02 cf 74 e9 1b DAK Password Hetwork Hame Save Note You can find your MAC Address and DAK Password on your device back label and the password format should be XXXX XXXX XXXX XXXX 3 Select your adapter by selecting Local and type the network name for your existing network in the Network Name field C Figure 35 Adding an Adapter to an Existing Network Contiguration gt Network Topology Realtek RTL8139 Family PCI Fast Ethernet NIC Ste 1 Macaddes O Scan Local 00 02 cf 74 e9 1b DAK Password Note You can find your MAC Address and DAK Password on your device back label and the password format should be XXXX XXXX XXXX XXXX 4 Click Save and click OK on the pop up Figure 36 Network Name Pop up ZYRE x 5 Your new adapter will now have the same Network Name
38. er Figure 31 Connect Your Powerline Adapter to a Computer 5 Open the PLA 4xx Series Configuration Utility on your computer Go to Start gt All Programs gt ZyXEL PLA 4xx Series Configuration gt PLA 4xx Series Configuration Utility or click on the icon on your desktop shown below PLA 4xx Series User s Guide Chapter 6 Powerline Network Setup Tutorial Figure 32 Click on the PLA 4xx Series Configuration Utility Icon ZyXEL PLA 4xx Series Configuration 6 You are now ready to extend your powerline network or set up a second network See Section 6 1 3 on page 55 to add a new powerline adapter to your network See Section 6 1 4 on page 57 to set up a second network with your new adapters See Section 6 1 5 on page 58 to set up a second network with your existing adapters 6 1 3 Adding a Powerline Adapter This section shows you how to add a new powerline adapter to expand your existing network The figure below shows the family computer with Internet access on a powerline network Expand the network by adding a new powerline adapter connected to a printer Figure 33 Add a Printer to Your Powerline Network Internet SN T amn as No BS You do not need to know the network name of the new adapter to add it to your network 1 Connect your computer to the powerline adapter you want to add to your network and open the PLA 4xx Series Configuration Utility s
39. escribes the behavior of the LEDs lights and offers some suggestions to solve problems you might encounter 7 1 LEDs The following sections describes the lights on the PLA 400 PLA 400 v2 and PLA402 v2 the PLA 401 PLA401 v2 and the PLA 470 7 1 1 PLA 401 PLA401 v2 The following figure is the front panel of the PLA 401 Use the lights to determine if the PLA 4xx is behaving normally or if there are some problems on your powerline network Figure 45 PLA 401 Lights ZyXEL The following table describes the behavior of the lights on the PLA 401 Table 9 PLA 401 Lights LIGHT ICON STATUS DESCRIPTION POWER cy On The PLA 401 is on and receiving power Off The PLA 401 is not receiving power PLA 4xx Series User s Guide Chapter 7 LEDs and Troubleshooting LIGHT ICON STATUS DESCRIPTION HomePlug A On The PLA 401 detects another powerline adapter Blinking The PLA 401 is communicating with another powerline adapter Off The PLA 401 is not detecting another powerline adapter ETHERNET n n On The ETHERNET port is on and ready and the PLA 401 detects a device connected to it Blinking The PLA 401 is communicating with a router modem switch or a computer connected to it Off The PLA 401 does not detect any devices connected to its ETHERNET port The following table describes the behavior of the lights on the PLA 401 v2 Table 10 PLA 401 v2 Lights LIGH
40. evice you need to upgrade PLA 4xx Series User s Guide Chapter 3 Firmware Tools PLA 4xx Series User s Guide The ENCRYPT Button Use the ENCRYPT button to automatically set up a secure powerline connection between your powerline devices 4 1 ENCRYPT Button Overview The ENCRYPT button allows you to set up a secure powerline connection with other HomePlug AV compliant powerline devices which also support the ENCRYPT feature No other powerline setting changes are required to connect You can use the ENCRYPT button to set up a new powerline network separate an existing powerline network into multiple networks 4 2 Set Up a HomePlug AV Network with ENCRYPT You can connect a number of devices on a powerline network but you can use the ENCRYPT button on only two devices at a time The PLA 4xx and PLA 400 v2 are shown below as examples 1 Place a powerline device close to another powerline device so you have time to set up each one After you set up the first powerline device you have 120 seconds to set up the second powerline device 2 Youcan disconnect them from your computer or modem or other networking equipment if you need to move them close to each other but the powerline devices need to be plugged into power outlets 3 Press the ENCRYPT button at the rear of your powerline device for more than 10 seconds until the power 4 light flashes This resets the network name to a random value and removes your de
41. gina e Ek kk kk pk ED a D ke kk a a ki kai 25 Figure 7 InstallShield Wizard Start Screen 1 k kd ea ia a ka ki aa ka w ka ake a ka ka ka ik kk kwa a a 25 Figure 9 Customer hiomaton Ibl isi pole avi s ko ekite be a kip ei pike ken saa ke ka amin FOR LOUER CHEN NUR R REOR CRM ER kw 26 Figure 9 Install Dosiina lon Folder a a ki na po ptas an Na Sex e a KR a po saa Pb LAS APPEARS 26 FUN T0 FO TANN SHOPS SA e lk tk al aka ke ta E AS TA kk ila daa masts banda ka kk kk ae a kk Ak kk ok MED a demoed 27 Figure 11 Firmware Detection With an Early Firmware Local Device lreevvlirreeeeeerrrretaasononoonnannn 32 Figure 12 Firmware Detection With a Latest Firmware Local Device see 32 Figure T3 Filtre Detection Took SIG 22 un koki add ok rt tue pUr d cit oborta De ros RORIS URN Ne BE epp tome 33 Figure 14 Firmware Detection TOOL Result iuucccciuse iecore eorr tnti etr e kez see anne seek pr E ERE ADA 33 Figure T5 Firmware Upgrade Took SEE siis iuret tira kk i einn e Ak kak PCI e CK I E kk IL ERR A kk Eod 34 Figure 16 Firmware Upgrade Took Upgradiig uaussesssdisceci bee br ant dis essai lase s ke vi sese e La pk DUE kep manent 35 Figure 17 Firmware Upgrade Tool Finish saisi ro ei ok a tn a a n c ok pe ak 35 Figure 18 ENCRYPT Connection Procedure 325 sias citi roc ps kd a dik kb ka kk kk kk kn e kk kk ke n kk 38 Figure 19 Adding More Powerline Adapters to Your Network eeseeee emen 39 Figure ZU One Existing Powell
42. hings that could harm you or your device BS Notes tell you other important information for example other things you may need to configure or helpful tips or recommendations Syntax Conventions The PLA 400 PLA 400 v2 PLA 401 PLA401 v2 PLA402 v2 PLA 470 and PLA470 v2 may be referred to as the PLA 4xx the ZyXEL device the device or the powerline adapter in this User s Guide The PLA 4xx Series Configuration Utility version 3 0 5 AG may be referred to as the configuration utility or the utility in this User s Guide Product labels screen names field labels and field choices are all in bold font A key stroke is denoted by square brackets and uppercase text for example ENTER means the enter or return key on your keyboard Enter means for you to type one or more characters and then press the ENTER key Select or choose means for you to use one of the predefined choices A right angle bracket gt within a screen name denotes a mouse click For example Maintenance gt Log gt Log Setting means you first click Maintenance in the navigation panel then the Log sub menu and finally the Log Setting tab to get to that screen Units of measurement may denote the metric value or the scientific value For example k for kilo may denote 1000 or 1024 M for mega may denote 1000000 or 1048576 and so on e g
43. ical insect killers which produce radio waves These may interfere with the powerline signals Move the adapters further away from such electrical devices Your wiring may be old and or low quality or with a long wiring path PLA 4xx Series User s Guide Chapter 7 LEDs and Troubleshooting 7 5 ENCRYPT Button Problems This section applies only to PLA 4xxs with the ENCRYPT button e The HomePlug light is already on but haven t pressed the ENCRYPT button yet Your device has already connected to another powerline device Press the ENCRYPT button for more than 10 seconds to release the connection e The POWER light does not blink when press the ENCRYPT button Check the device is on Press the ENCRYPT button again making certain you have pressed the button for more than one second and less than three seconds The POWER light on some powerline devices do not blink as part ofthe ENCRYPT process Check your powerline device is a PLA Axx e The POWER light blinks two times quickly then pauses before repeating The ENCRYPT process has failed Press the ENCRYPT button on both devices for more than 10 seconds then try to reconnect e The POWER lights on both devices blink when press the ENCRYPT buttons but the HomePlug light does not turn on Ensure you have pressed the ENCRYPT button on both devices Wait for about a minute while the devices set up a connection Ifthat does not work
44. icating with a networking device connected to it Off The PLA 400 v2 402 v2 does not detect any devices connected to its ETHERNET port 7 1 3 PLA 470 PLA470 v2 The following figure is the front panel of the PLA 470 and PLA 470 v2 Use the lights to determine if the PLA 470 or PLA470 v2 is behaving normally or if there are some problems on your powerline network Figure 47 PLA 470 and PLA 470 v2 Lights o ED ZyXEL e iu E 4 Oo en an a aap PLA 4xx Series User s Guide Chapter 7 LEDs and Troubleshooting Table 13 PLA 470 Lights The following table describes the behavior of the lights on the PLA 470 LIGHTS ICON COLOR STATUS DESCRIPTION POWER D Green On The PLA 470 is on and receiving power It also indicates a successful connection using the ENCRYPT button Blinking The PLA 470 is starting up It also indicates the PLA 470 is trying to connect with another device using the ENCRYPT function Blinking at the same time as the HomePlug light indicates an unsuccessful connection if you have used the ENCRYPT button Off The PLA 470 is not receiving power HomePlug Green On The PLA 470 detects another powerline adapter Blinking The PLA 470 is communicating with another powerline adapter Data is being transmitted and or received Blinking at the same time as the POWER light indicates an unsuccessful conne
45. ices co exist with HomePlug 1 0 devices but do not detect each other The range of a HomePlug AV Powerline network is 300 meters 984 feet in optimal conditions HomePlug AV is compatible with all OSs The maximum number of devices connected bridged to single powerline adapter is 64 The maximum number of powerline devices on a single network is 64 The maximum number of powerline networks on a single electrical circuit is 4 HomePlug AV devices using version 3 0 5 firmware cannot communicate with earlier version firmware Coaxial Functionality The range of a HomePlug AV Coaxial network is 800 meters 2624 feet in optimal conditions Encryption 128 bit AES Encryption PLA 4xx Series User s Guide Appendix A Product Specifications Table 16 Firmware Specifications FEATURE DESCRIPTION Frequency Band 1 8 MHz 30 MHz Certifications FCC CE CUL UL HomePlug AV RoHS C Tick Device Management Use the PLA 4xx Series Configuration Utility version 3 0 5 AG to easily configure the PLA 4xx Note The PLA 4xx Series Configuration Utility version 3 0 5 AG is only compatible with PLA 4xxs with the latest firmware installed Network Name Change the powerline network name to only allow the powerline adapters you specify to join your network Firmware Upgrade Download new firmware when available from the ZyXEL website and use the configuration utility to install it Note You do
46. installation This device generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation PLA 4xx Series User s Guide Appendix B Legal Information If this device does cause harmful interference to radio television reception which can be determined by turning the device off and on the user is encouraged to try to correct the interference by one or more of the following measures 1 Reorient or relocate the receiving antenna 2 Increase the separation between the equipment and the receiver 3 Connect the equipment into an outlet on a circuit different from that to which the receiver is connected 4 Consult the dealer or an experienced radio TV technician for help CE Konformitat Das Produkt entspricht den grundlegenden Anforderungen der Richtlinie 1999 5 EG R amp TTE sowie den brigen einschlagigen Bestimmungen des FTEG und ist zum Betrieb in der EU und Schweiz vorgesehen Das Produkt ist eine Einrichtung der Klasse A Diese Einrichtung kann im Wohnbereich Funkst rungen verursachen in diesem Fall kann vom Betreiber verlangt werden angemessene Massnahmen durchzuf hren Conformit CE Le produit satisfait aux exigences techniques de la directive 1999 5 CE R amp TTE et est con u pour tre utilis au sein de la Comm
47. ke kab ke eei 65 Te T PLASSUD y2 402 V7 LIJNS e ii kn ce as e po a a teas au td Zo l kd ie Dan pak pe E Oti 65 Table T3 PLASIT CONE apeti asa ko l kok iva ac ates ko ma a a e pa ks e ao 67 TADIS TA PLASO YA EN A 67 Table 15 Hardware SpeOTIDEU DB ii tk e kk tb kk kask kk kak PER kk ak ola A L kk Fk A FD ka ke ka koka 75 Table 10 Finale SOGCINCSUCHE aka pti kan bak ki siek kikonk ko ee ke pi pk ease Re 76 TA PRN aaa ei e a io e da TI Table T Standards GE POS kk kok kk kk eor a a e kak ak oak ki a kn ke l A kk e PR RE Cei l kk ankd TI Table 19 RJ 45 Connector Pin ASSIOAMI N S kote kioateeoi bean amena eee br eke cec cet eben cocer kase sari kabes ab a bas ED DES 79 PLA 4xx Series User s Guide 13 List of Tables PLA 4xx Series User s Guide List of Figures List of Figures Figure 1 Expand Your Network with the PLA ANX wi ete ssc die says dkr sye sete torrent narra desi ap sd pea a 19 Figure 2 Expand Your Network with the PLA402 v2 over Coaxial Cable Wiring sess 20 Figure 3 NET Framework Installation Prompt 52e cook kaye ket tte ee kibo ee rp eto e Ene bk LW S SSA iene SALAD ESANS DRA 24 Figure 4 Microso s FOSSIL ik aaa kn a e kk ea e er Fin kn n Gn ke paka kaa kon Ay RR PAARE Z A A AA Z 24 Figure 3 NET Framework Installation PRICT SE 2 cop reo Uri perte Eo PH ks kk py bs ko pa e Ur FEES ek ki ke pe kk ke e kk ak Zdk 25 Figure 6 Microsofts AQFOGIMONI T kk a
48. l to upgrade your firmware PLA 4xx Series User s Guide 51 Chapter 5 The Configuration Utility Table 8 About Screen continued LABEL DESCRIPTION Released This field displays the date when the firmware was released Close Click the button in upper right corner to close the About window 52 PLA 4xx Series User s Guide Powerline Network Setup Tutorial Use this tutorial to expand your existing powerline network 6 1 Overview After setting up your first home powerline network instructions for that are in the Quick Start Guide for your ZyXEL powerline adapter you may want to extend the network or create a new one by adding additional powerline adapters This tutorial shows you the following How to start up your new powerline adapter You need to do this before you can begin the next sections How to make your existing powerline network bigger by adding new powerline adapters How to make a new network separate from your existing network with new powerline adapters How to make a new separate powerline network with the powerline adapters you have The tutorial uses the PLA 4xx Series Configuration Utility to set up your powerline adapter If you haven t already installed the utility see Chapter 2 on page 23 for instructions If you do not have the CD with the utility the utility software is also available for download at www zyxel com Navigate to the powerli
49. line Network Setup Tutorial Figure 44 Adapters on a New Powerline Network Configuration gt Hetwork Topology Realtek RTL8139 Family PCI Fast Ethernet NIC Site 4 MAC Address Scan Remote 00 02 cf 74 e9 1b Remote 00 02 cf 74 e9 1a Local 00 02 cf 74 89 33 DAK Password EIUM YCLU KI WU JFQH Hetwork Hame NetworkName2 Save Note You can find your MAC Address and DAK Password on your device back label and the password format should be XXXX XX AX XXAX XXXX f you want to access any of your new powerline networks using the PLA 4xx Series Configuration Utility change the Network Name on your local adapter to the network name for the network you want to access The adapters on that network will then display in the adapter table allowing you to select and configure each one 6 2 Troubleshooting The HomePlug LED light should light up on your adapter when it successfully connects to other adapters on your network If it does not try the following measures Make sure the adapter is plugged in to a power socket and the power socket is turned on Check you have entered the correct network name for your network Check your powerline adapter is connected to the same electrical circuit as other powerline adapters on your network PLA 4xx Series User s Guide Chapter 6 Powerline Network Setup Tutorial PLA 4xx Series User s Guide LEDs and Troubleshooting This chapter d
50. n Utility or utility for short to manage the PLA 4xx See Section 2 2 on page 23 for instructions on installing the utility Use the firmware detection and firmware upgrade tools to upgrade to the latest firmware Because the latest PLA 4xxs are only compatible with other powerline devices with the latest HomePlug AV firmware as well as the latest version Utility these tools are available to help you upgrade You can download both of these tools from the ZyXEL website www zyxel com tw See Chapter 3 on page 31 for information in using these tools PLA 4xx Series User s Guide Chapter 1 Introducing the PLA 4xx BS This User s Guide describes the latest version utility This utility is only compatible with a PLA 4xx which has the latest firmware installed If you don t already have them download the latest firmware and utility from the ZyXEL website 1 5 Security Since your powerline network may extend outside your premises it is important to set up security on your PLA 4xx 1 5 4 Passwords You use two types of passwords in the HomePlug AV powerline network The following table describes the differences between the passwords Table 1 Password Summary PASSWORD DESCRIPTION Network Name All powerline adapters that follow the HomePlug AV standard are shipped with the same powerline network name HomePlugAV Change the network name via the PLA 4xx Series Configuration Utility to create a private network See Secti
51. n any form or by any means electronic mechanical magnetic optical chemical photocopying manual or otherwise without the prior written permission of ZyXEL Communications Corporation Published by ZyXEL Communications Corporation All rights reserved Disclaimer ZyXEL does not assume any liability arising out of the application or use of any products or software described herein Neither does it convey any license under its patent rights nor the patent rights of others ZyXEL further reserves the right to make changes in any products described herein without notice This publication is subject to change without notice Trademarks ZyNOS ZyXEL Network Operating System is a registered trademark of ZyXEL Communications Inc Other trademarks mentioned in this publication are used for identification purposes only and may be properties of their respective owners Certifications Federal Communications Commission FCC Interference Statement The device complies with Part 15 of FCC rules Operation is subject to the following two conditions This device may not cause harmful interference This device must accept any interference received including interference that may cause undesired operations This device has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential
52. ne products section of the ZyXEL website to find this software Follow the instructions provided by the software to install it on your computer See the product specifications in the User s Guide for a list of hardware and software compatible with the utility The PLA 4xx in this tutorial is an example only Your powerline adapter may be different PLA 4xx Series User s Guide Chapter 6 Powerline Network Setup Tutorial 6 1 1 Important Terms Network Name The network name allows a powerline adapter to connect with other powerline adapters that have the same network name It provides security for your powerline network The network name uses English letters or numbers from 8 to 64 characters long with no spaces allowed DAK Password DAK Device Access Key The DAK Password lets you access the powerline adapter You can find the DAK Password on a label on your powerline device 6 1 2 Accessing Your Powerline Adapter 1 Attach the power cord that came in the package to your powerline adapter 2 Plug the power cord of the powerline adapter you want to add to your network into a power socket and if needed switch the power socket on Figure 30 Plug Your Powerline Adapter into a Power Socket 3 Connect the powerline adapter to your computer 4 UseaLAN or Ethernet cable shown below to connect the LAN or Ethernet port on your adapter to the same kind of port on your comput
53. nks 10 seconds itis associated with and its several times and then shines red one time and then turns off network name assumes a steadily when it disconnects from the random value powerline network See Troubleshooting in Chapter 7 on page 71 for suggestions on problems with the ENCRYPT button and the lights PLA 4xx Series User s Guide Chapter 4 The ENCRYPT Button PLA 4xx Series User s Guide The Configuration Utility This chapter shows you how to use the Configuration Utility or Utility to secure manage and set up Quality of Service QoS on your powerline network 5 1 Overview The PLA 4xx is designed as a plug and play network expanding solution This means that once you complete your hardware connections the PLA 4xxs in your network without additional configuration are able to communicate with each other by sending and receiving information over your home s electrical wiring A For the PLA402 v2 models you have the option to use coaxial cables B to expand your network Figure 22 Example Network Setup jwen Em Internet A All HomePlug AV compliant powerline adapters within range can join your network The range varies depending on the quality of your home s wiring In the case of coaxial cable this can extend beyond the boundary of your home for example your neighbor s house or apartment See Section 5 1 1 on page 44 for more information on enhancing your powerline network security
54. nmate Detection TOO ri ke dibwa biw bl sivit ni a ke kok ko ki n ME et eM ki ka n da bk kt tak ik pab 41 d TT Firmware Detection ISSUES iod ek dp kac dani ks kal EO cte law ak a t ERR tuti kk n a a T 2 Fimware Detection Procedure icc k eta d kad e kk kk oak a A esr o pike pe bk ds 32 PLA 4xx Series User s Guide a Table of Contents 32 FWA Upgrade WO e saa ne kapa deta T 34 Chapter 4 The ENCEYPT BURNO ke ket kak kai r ka kek 37 aTENCRYPT Baton OVEN csicsista fea desid sef oo ka tsd plass bt E res bik ea koke a S p rasta pik 37 4 2 Set Up a HomePlug AV Network with ENCRYPT 1 iier aeessasoon tuat retta sete terres 37 2 3 Seting Up Motiple SENS seio kesei tk ka abi Eea Fk e d tuba Da a kk a k6 39 4A ENCRYPT Bullon Bena ON 5i ssi epe EFI IMPER POR Epp kn rb bc E oan 41 Chapter 5 The Configuration DHII U iini kk kek kok mka ka kk Piu EVE diee GRACE kk EE ERE YI CRM MuR E M kk kk 43 BN CAN eT 43 a Li Powelne Newok E EU EC E tie R A 44 9 1 2 Device Access Key qua 4p sake ski peni sak dak kak e pa a kaka ak a D ka DE pa 44 5 2 Starting the Configuration LUNES ik ri kk kak ik ak kk kk kk an a xa UR seht did an e kk kk 44 aa CON UN SANON m meet 45 AF SaO sasana doze Saa tb dta o POP RM TAFE pH d 1E HIE 46 Bo YE DANE MO SEEEN fon kk ta eat a a FUR ERR Ce SEAN a bxE ER EPA ee Pam HEU OE HARE eI ka S 47 56 Advanced BENGE xxusemnendioestventestemio ibl oak a ON aa
55. not need the configuration utility to install the latest firmware Follow the instructions in Section 5 4 on page 46 for installing the latest firmware Note Only install firmware for your specific model Table 17 Performance FEATURE DESCRIPTION Throughput over PHYsical Transport Supports up to 200 Mbps in half duplex mode Medium PHY Throughput over UDP Supports up to 150 Mbps over in house power coaxial lines LAN port limits to 100 Mbps Number of devices in one powerline Supports up to 64 devices in 4 network groups network The following list which is not exhaustive illustrates the standards supported in the PLA 4xx Table 18 Standards Supported STANDARD DESCRIPTION HomePlug AV Designed for transmitting audio video on a home powerline network RFC 868 Time Protocol RFC 1112 IGMP v1 RFC 1157 SNMPv1 Simple Network Management Protocol version 1 RFC 1901 SNMP v2c Simple Network Management Protocol version 2c RFC 2236 Internet Group Management Protocol Version 2 Wall mounting Instructions Complete the following steps to hang your PLA 400 400 v2 401 401 v2 402 v2 470 470 v2 on a wall PLA 4xx Series User s Guide Appendix A Product Specifications BS See Table 15 on page 75 for the size of screws to use and how far apart to place them 1 Select a high position on a sturdy wall that is free of obstructions 2 Drill two holes for
56. o this powerline adapter The rate is given in the following format application data transmission rate raw data transmission rate Application data reflects more accurately how fast devices are transmitting application relevant traffic for example Internet Protocol IP traffic Raw data refers to the whole payload of the packets transmitted across the powerline network 5 6 Advanced Screen BS This feature is only available with the latest version utility Go to the ZyXEL website to download the latest utility and firmware for your ZyXEL HomePlug AV adapter PLA 4xx Series User s Guide Chapter 5 The Configuration Utility You can configure the powerline adapters on your network to give priority to network traffic depending on its importance When you set the priority of a powerline adapter you set how quickly messages FROM your powerline adapter are sent in your powerline network Transmissions TO your powerline adapter do not receive any priority For example if you have a file server on your home network to deliver music and movie files to computers in your home you should set the priority of the powerline adapter connected to this server to Medium If video traffic is delivered too slowly quality problems may occur On the other hand a powerline adapter attached to a printer should have a low priority setting since the slow delivery of messages will not affect the print job Similarly if you want
57. on 5 3 on page 45 DAK Data Access In order to manage the powerline adapters on your powerline Key Password network you must enter the adapters DAK password in the PLA 4xx Series Configuration Utility This password is printed on the powerline adapter itself You don t need to add the password for the powerline adapter directly connected to the computer running the configuration utility local powerline adapter you only have to add the remote powerline adapters passwords those on your circuit but not directly connected to your computer 1 5 2 Setting Up Security The ENCRYPT feature automatically sets up security on your powerline network Use this feature if your powerline devices have the ENCRYPT button If your devices do not have the ENCRYPT button use the PLA 4xx Series Configuration Utility to set up security on the PLA 4xx Although the PLA 4xx is a plug and play network expanding solution there are several reasons for enabling security on the powerline network in your home 1 It s easy and only requires you to change a network name 2 It s a good idea to ensure privacy of your communication When you use the PLA 4xx and other powerline adapters the electrical wiring in your home becomes an extension of your Ethernet network Your network traffic flows freely within the electrical circuit of your home and is bounded in most cases by a power meter PLA 4xx Series User s Guide 21 Ch
58. ot detect any devices connected to its ETHERNET port PLA 4xx Series User s Guide Chapter 7 LEDs and Troubleshooting 7 1 2 PLA 400 400 v2 402 v2 The following figure is the front panel of the PLA 400 PLA 400 v2 and PLA402 v2 Use the lights to determine if your PLA 4xx is behaving normally or if there are some problems on your powerline network Figure 46 PLA 400 400 v2 402 v2 Lights ZyXEL o B 22 Cc a en en The following table describes the behavior of the lights on the PLA 400 Table 11 PLA 400 Lights LIGHTS ICON STATUS DESCRIPTION POWER cy On The PLA 400 is on and receiving power Off The PLA 400 is not receiving power HomePlug A On The PLA 400 detects another powerline adapter Blinking The PLA 400 is communicating with another powerline adapter Off The PLA 400 is not detecting another powerline adapter ETHERNET ga On The ETHERNET port is on and ready and the PLA 400 402 v2 detects a device connected to it Blinking The PLA 400 is communicating with a router modem switch or a computer connected to it Off The PLA 400 does not detect any devices connected to its ETHERNET port The following table describes the behavior of the lights on the PLA 400 v2 Table 12 PLA 400 v2 402 v2 Lights LIGHTS ICON COLOR STATUS DESCRIPTION POWER L Green On The PLA 400 v2 402 v2 is on and receiving power It also indicates a successful connec
59. ou are connected to The adapter you are connected to will appear as Local in this table All others are listed as Remote PLA 4xx Series User s Guide Chapter 6 Powerline Network Setup Tutorial Figure 39 Local Remote Adapters on a Powerline Network gt Hetwork Topology Realtek RTL8139 Family PCI Fast Ethernet NIC Ste MAC Address Scan 00 02 cf 74 e9 1b 00 02 cf 74 e9 18 00 02 cf 74 e9 33 DAK Password Hetwork Hame Save Note Y ou can find your MAC Address and DAK Password on your device back label and the password format should be XXXX XXXX XXXX XXXX 3 To set up a new powerline network type the DAK Password and change the Network Name on all powerline adapters you wish to add to your network Look for the DAK Password on a label on your powerline adapter The DAK Password lets you access the adapter Select the Remote adapter you want to add A and type the DAK Password in the DAK Password field B Then type the new network name in the Network Name field Figure 40 Adding an Adapter to Your New Network gt Network Topology Realtek RTL8139 Family PCI Fast Ethernet NIC a Site o MAC Address Scan emo 00 02 cf 74 89 33 00 02 cf 74 89 18 A 00 02 cf 74 89 1b DAK Password EIUM VCLU KTWU JFOH Hetwork Hame NetworkName2 Elam Note You can find your MAC Address and DAK Password on your device back label and the password format should be XXX
60. our MAC Address and DAK Password on your device back label and the password format should be XXX XXXK KKMX XKKK The following table describes the labels in this screen Table 4 Configuration Screen LABEL DESCRIPTION Network Use this to select which powerline network information is displayed Different Topology powerline networks are identified by the Ethernet interface network card connected directly to the PLA 4xx Typically there is only one connection however if your computer has two network cards and both are connected to a powerline device then you have two powerline networks The fields described below are used to identify the powerline adapters recognized on the powerline network The configuration utility automatically updates this information every 10 seconds Click Scan to refresh the information in these fields immediately Note Only devices which share the same network name are displayed in this table Site This field displays Local if it is identifying the powerline adapter directly connected to the computer running the configuration utility Remote if it is a powerline adapter in your powerline network but not directly connected to the computer running the configuration utility PLA 4xx Series User s Guide Chapter 5 The Configuration Utility Table 4 Configuration Screen continued LABEL DESCRIPTION MAC Address This is a read only field which
61. ows the MAC address of the powerline adapter You can find the MAC address of your PLA 4xx displayed on a sticker on the bottom of your device PLA 4xx Series User s Guide Chapter 3 Firmware Tools Table 2 Firmware Detection Tool Result Screen continued LABEL DESCRIPTION Firmware This is the firmware version of your device Version In the example firmware version given in the screen 1 4 1454 the firmware version is shown by the numbers 145 meaning this is firmware version 1 4 5 If your device s firmware is earlier than 3 0 5 please use the Firmware Upgrade Tool to upgrade your firmware Company You can upgrade your device if this field displays ZyXEL If Other displays then you cannot use the Firmware Upgrade Tool 3 2 Firmware Upgrade Tool Use the firmware upgrade tool to upgrade firmware earlier than version 3 0 5 to the latest version firmware on the powerline device directly connected to your computer This is necessary as devices with ZyXEL s early version firmware are not compatible with the latest Utility or with devices running ZyXEL s latest version firmware ES The firmware is included in the Tool You do not need to download the firmware separately 1 Connect the powerline device to be upgraded to your computer 2 Close the Utility and Firmware Detection Tool if either of them are open 3 Double click on the Firmware Upgrade Tool to run the file 4 Click
62. pter Note You must enter the correct DAK password for the selected powerline adapter before you can make changes to it 5 4 Firmware Screen BS To upgrade to the latest firmware use the firmware upgrade tool available from the ZyXEL website www zyxel com or from the CD included with your PLA 4xx Make sure you also upgrade the PLA 4xx Series Configuration Utility if you do so as older version utilities are not compatible with PLA 4xxs using the latest firmware Be sure to upload the correct model firmware as uploading the wrong model firmware may damage your device PLA 4xx Series User s Guide Chapter 5 The Configuration Utility Figure 25 Firmware Screen Zh ny Ine Contieutation ZyXEL o i Networkinfo Advanced Please visit the ZyXEL website www zyxel com to download the latest firmeare for your ZyXEL HomePlug AV products 5 5 Network Info Screen Use the Network Info screen to see the rates at which a specific PLA 4xx is communicating with other powerline adapters on your powerline network Figure 26 Network Info Screen IgUIa VIG ee Advanced Network Information gt Adapter Accton EN1207D TX PCI Fast Ethernet Adapter gt Central Coordinator MAC 00 19 cb 42 b3 30 Powerline j 00 02 cf 74 69 1b 144 189 149 195 Ethernet 00 19 cb 42 b3 30 17122 aji PLA 4xx Series User s Guide 47 Chapter 5 The Configuration Utility The
63. r b E Use this screen to configure priority settings for traffic from the powerline adapters on your network Figure 28 Advanced Screen PAGEL Pow Werline Contiguretion ZyXEL Firmware i Network Info a gt Adapter b 4 y Local Powerline Remote Etherneti Remos Priority Accton EN1207D TX PCI Fast Ethernet Adapter 00 02 cf 74 e9 1b 00 19 cb 42 b3 30 00 19 cb 56 88 d6 Save PLA 4xx Series User s Guide Chapter 5 The Configuration Utility The following table describes the labels in this screen Table 7 Advanced Screen LABEL DESCRIPTION Adapter This field identifies which powerline network information is displayed Different powerline networks are identified by the Ethernet interface network card on your computer which is connected directly to a powerline adapter Typically there is only one connection However if your computer has two network cards and both are connected to a powerline adapter then you have two powerline networks Site This field displays Local if it is the PLA 4xx directly connected to the computer running the configuration utility Remote if it is a powerline adapter in your powerline network but not directly connected to the computer running the configuration utility MAC Address This is a read only field which shows the MAC address of the powerline adapter you are configuring You can find the MAC addres
64. re servicing or disassembling Use ONLY an appropriate power adapter or cord for your device Connect the power adapter or cord to the right supply voltage for example 110V AC in North America or 230V AC in Europe Do NOT allow anything to rest on the power adapter or cord and do NOT place the product where anyone can walk on the power adapter or cord Do NOT use the device if the power adapter or cord is damaged as it might cause electrocution If the power adapter or cord is damaged remove it from the power outlet Do NOT attempt to repair the power adapter or cord Contact your local vendor to order a new one Do not use the device outside and make sure all the connections are indoors There is a remote risk of electric shock from lightning Do NOT obstruct the device ventilation slots as insufficient airflow may harm your device If you wall mount your device make sure that no electrical lines gas or water pipes will be damaged PLA 401 v2 models only This power unit is intended to be correctly orientated in a vertical or floor mount position PLA 402 v2 models only Make sure that the cable system is grounded so as to provide some protection against voltage surges 6 PLA 4xx Series User s Guide Safety Warnings This product is recyclable Dispose of it properly PLA 4xx Series User s Guide Safety Warnings PLA 4xx Series User s Guide Table of Contents Table of Contents Abo
65. reen then this table will display the rates of transmission from the powerline adapter connected to the computer running the configuration utility to all the Remote powerline adapters Site This field displays Local if it is the PLA 4xx directly connected to the computer running the configuration utility Remote if it is a PLA 4xx in your powerline network but not directly connected to the computer running the configuration utility MAC Address This field displays the MAC address of your powerline adapter The MAC address of your powerline adapter can be found by looking at the label on your device It consists of six pairs of hexadecimal characters hexadecimal characters are 0 9 and a f In the case of the PLA 4xx this label is on the bottom of the device Transmit Rate Mbps This field displays how fast information is sent from the powerline adapter selected in the Configuration screen to this powerline adapter The rate is given in the following format application data transmission rate raw data transmission rate Application data reflects more accurately how fast devices are transmitting application relevant traffic for example Internet Protocol IP traffic Raw data refers to the whole payload of the packets transmitted across the powerline network Receive Rate Mbps This field displays how fast information is received from the powerline adapter selected in the Configuration screen t
66. rk If your firmware is early version earlier than 3 0 5 then upgrade your firmware using the Firmware Upgrade Tool Run the tools or the Utility one at a time as only one of these applications can access the PLA 4xx connected to your computer at any time 3 1 Firmware Detection Tool Use the Firmware Detection Tool to detect the firmware on devices on your powerline network 3 1 1 Firmware Detection Issues BS The powerline device directly connected to your computer the local device is only compatible with other powerline devices which have the same firmware So if your local device is running the latest firmware the detection tool will not be able to detect devices with older firmware Use a local device with early version firmware to allow the detection tool to detect any powerline devices with early version firmware This diagram shows the Firmware Detection Tool detecting the firmware on early firmware devices only as the local device has early firmware PLA 4xx Series User s Guide EI Chapter 3 Firmware Tools Figure 11 Firmware Detection With an Early Firmware Local Device 1 4 5 3 0 5 This diagram shows the Firmware Detection Tool detecting the firmware on latest firmware devices only as the local device has the latest firmware Figure 12 Firmware Detection With a Latest Firmware Local Device 1 4 5 3 1 2 Firmware Detection Procedure Follow these instructions to run the Firmware
67. s Part Ill Appendices and INde X cccccceeeeeeeeeeeeeeeeeeeeeeeeeeeaeeeeeeeseenees 73 Appendix A Product See TATIONS assxceere Deren e rV vale is kat a a A a kk a kk DA AN A tk a 75 Appendix B Legal IMAO ian kakaw a ka ko a kn ka ke E GA A GE RD AAA 81 Append C C st mer SUDDO rua koki kk ka ik kak kan pe An ak ka RERO kk e e kk ka RP kk a a kk a kat aw 85 ANANA 91 PLA 4xx Series User s Guide n Table of Contents a PLA 4xx Series User s Guide List of Tables List of Tables TOOT Password SOI ys hacks e ata kaa kk ee bk n edd lh dap ke e za ak a e E C t ez ee Ud 21 Table 2 Firmware Detection Tool Result Screen 2 cccceeeeeeeeeeeeceeeeaeee tees eeeeeeeegeeceaeeaeeaeeeeeeeeeeteneeees 33 Table 3 Time ENCRYPT Button is Pressed and ACHON ccccsisccccisessoscessnediensccsenesaasacsuadensdecssacanas kenne 41 TDB COURANT CPO c ANY 45 Table S Neon MN SANON ai p n kon or Ea er e ep ERE NEU EE PC TEE ee a ee 48 Table 6 PRO SOEUNMG 49 Tabe 7 Adyanoed EBEN oi if ii e a e kk a aa e kk kk al SI UT 51 Table 3 AOL SOIEBIT eee bio Uo dt idea bes cm eee eee 51 Tabe O PLAAOT OOMS c 63 Hr WW PLAAG T YALIS ei ke a a a ek na Aa aa E AAA GE a aE EAN OEO bb e kk kibik a e A AD 64 laMe PL ID sc cuciscutscsieeanens dey pon kai ank ak ik a n kk KAD ke Aara ko n ko
68. s between 10 40 Mbps Red The PLA470 v2 detects another powerline adapter The data transfer rate is between 0 10 Mbps Green Blinking The PLA470 v2 is communicating with another powerline Amber adapter Data is being transmitted and or received Red Blinking at the same time as the POWER light indicates an unsuccessful connection if you have used the ENCRYPT button Off The HomePlug port does not detect another powerline adapter ETHERNET Green On The ETHERNET port is on and ready and the PLA470 v2 detects a device connected to it Blinking The PLA470 v2 is communicating with a router modem switch or a computer connected to it Off The PLA470 v2 does not detect any devices connected to its ETHERNET port 7 2 Power and Light Problems The PLA 4xx does not turn on None of the lights turn on 1 Make sure you are using the power cord included with the PLA 4xx Make sure the power cord is connected to the PLA 4xx and plugged in to an appropriate power source Make sure the power source is turned on 3 Disconnect and re connect the power cord to the PLA 4xx 4 Remove the powerline adapter from the outlet Then connect an electrical device that you know works into the same power outlet This checks the status of the power outlet 5 Ifthe problem continues contact the vendor e The ETHERNET light does not turn on 1 Check the hardware connections See the Quick Start Guide 2
69. s completes the configuration of your first powerline network 2 Connect another powerline adapter to a router or switch on the second Ethernet network and assign a different Network Name for example Password2 to this powerline adapter Again add additional powerline adapters and assign them Password2 You now have two private networks on your powerline circuit Information is not shared between the two networks as only powerline adapters with the same Network Name can communicate with each other 22 PLA 4xx Series User s Guide Installing the Utility This chapter guides you through the installation of the configuration utility for your PLA 4xx 2 1 Overview of the Installation Process The installation of the configuration utility does the following 1 Checks for and installs Microsoft s INET Framework version 1 1 software on your computer This software is necessary for the installation of the PLA 4xx Series Configuration Utility If you already have NET Framework version 1 1 installed on your computer this step will be skipped 2 Installs ZyXEL s PLA 4xx Series Configuration Utility This utility allows you to manage the network name See Section 5 3 on page 45 for more information or view the devices recognized on your powerline network BS At the time of writing the utility is only compatible on Microsoft Windows XP and Microsoft Windows Vista 32 bit version operating systems BS This User
70. s of your PLA 4xx displayed on a sticker on the bottom of your device Priority Select a priority setting from the drop down box for traffic FROM your selected device The options in order of importance are High Medium Normal and Low Save Click this to apply your changes The new Priority setting is applied to the selected powerline adapter 5 7 About Screen Use the About screen to view information regarding the configuration utility and firmware version of the PLA 4xx you are connected to Click the LJ icon in the top right corner of the utility to view the About screen Figure 29 About Screen Upgrade to PLA 4xx Series Utility latest version Copyright c 2007 ZyXEL Communications Corp i All rights ed firmware and utility Utility version 3 0 5 46 Firmware version reote ao snc o ronem Released Sep 27 2007 14 57 29 The following table describes the labels in this screen Table 8 About Screen LABEL DESCRIPTION Utility version This field displays the software version of the configuration utility Firmware This field displays the firmware version of the device you selected in the Device version Selection field of the Configuration screen In the example firmware version given in the screen 3 0 3052 the firmware version is shown by the numbers 305 meaning this is firmware version 3 0 5 If your device s firmware is earlier than 3 0 5 please use the Firmware Upgrade Too
71. shows the MAC address of the powerline adapter you are configuring You can find the MAC address of your PLA 4xx displayed on a sticker on the bottom of your device DAK Password DAK Device Access Key password is used to verify that you are authorized to perform changes on a remote device You can find the DAK password printed on a sticker on the bottom of your PLA 4xx Select the remote powerline adapter you want to manage by clicking the MAC address which corresponds to it in the MAC Address column Enter the DAK Password value and click Save Note You must enter the DAK Password value exactly as it is printed on the label all caps and with dashes Network Name The default network name sometimes called a network password or network membership key NMK of the PLA 4xx is HomePlugAV HomePlug compatible devices use the same network name to recognize and communicate with each other over the powerline network If you change the network name of one device on the network it will no longer be recognized as part of that network If you change the network name make sure you change the network name for all of the powerline adapters that you want to be part of your powerline network The network name can be from 8 to 64 characters in length using A Z a z Q 9 spaces are not allowed Save Click this to apply your changes The new Network Name is applied to the selected powerline ada
72. ternational treaties PLA 4xx Series User s Guide Chapter 2 Installing the Utility 6 Fill in the User Name and Company Name fields optional If you want the utility to be only available to the currently logged in user select Only for me Otherwise click Next to continue and allow all users to use the configuration utility Figure 8 Customer Information Input erles Contieuration Utility Installshield Wizard Customer Information Please enter your information User Name Organization ZyXEL Install this application For Anyone who uses this computer all users O Only for me ZyXEL 7 Click Next to install the utility to the default folder or click Change to specify a different location on your computer Figure 9 Install Destination Folder iz ZYREL PLE AS Series Contieuration Utility Installshield Wizard Destination Folder Click Next to install to this Folder or click Change to install to a different folder Install ZyXEL PLA 4xx Series Configuration Utility to C Program Files ZyXEL Communications CorporationlZyXEL Change PLA 4xx Series Configuration Utility mm 8 When the installation is finished a screen appears to confirm the InstallShield Wizard has successfully installed the PLA 4xx Series Configuration Utility to your computer Click Finish to exit the wizard PLA 4xx Series User s Guide Chapter 2 Installing the Utility Figure 10 Restart Screen
73. ters you want to add to your new network PLA 4xx Series User s Guide Chapter 6 Powerline Network Setup Tutorial Figure 38 Making a New Network with the New Adapter Confiquration gt Network Topology Realtek RTL8139 Family PCI Fast Ethernet NIC MAC Address Scan Local 00 02 cf 74 e9 1b DAK Password Hetwork Hame NEWnetworkname Save Note You 1 find your MAC Ad your device back label and the p word format should be XXXX XXXX XXXX XXXX 3 After you have set up a new network you are ready to connect each powerline adapter on your new network to devices for example a computer or a games console 6 1 5 Splitting a Network into Two Networks This section shows you how to split your existing network into two networks This is useful if you want to set up a second powerline network in your home for example in your study connecting a laptop and printer See Figure 37 on page 57 for an example To set up your existing powerline network you had to set each powerline adapter with the same network name To move some of these adapters to a new network you need to give them a new network name 1 Connect a powerline adapter to your computer and open the PLA 4xx Series Configuration Utility see Section 6 1 2 on page 54 2 The utility should open to the configuration tab as shown below A list of powerline adapters on your network displays These adapters all have the same network name as the adapter y
74. tion using the ENCRYPT button Blinking The PLA 400 v2 402 v2 is starting up It also indicates the PLA 400 v2 is trying to connect with another device using the ENCRYPT function Blinking at the same time as the HomePlug light indicates an unsuccessful connection if you have used the ENCRYPT button Off The PLA 400 v2 402 v2 is not receiving power PLA 4xx Series User s Guide Chapter 7 LEDs and Troubleshooting Table 12 PLA 400 v2 402 v2 Lights continued LIGHTS ICON COLOR STATUS DESCRIPTION HomePlug a Green Amber Red On The PLA 400 v2 402 v2 detects another powerline adapter The data transfer rate is greater than 40 Mbps The PLA 400 v2 402 v2 detects another powerline adapter The data transfer rate is between 10 40 Mbps The PLA 400 v2 402 v2 detects another powerline adapter The data transfer rate is between 0 10 Mbps Green Amber Red Blinking The PLA 400 v2 402 v2 is communicating with another powerline adapter Data is being transmitted and or received Blinking at the same time as the POWER light indicates an unsuccessful connection if you have used the ENCRYPT button Off The HomePlug port does not detect another powerline adapter ETHERNET Green On The ETHERNET port is on and ready and the PLA 400 v2 402 v2 detects a device connected to it Blinking The PLA 400 v2 402 v2 is commun
75. to prioritize any downloads from the Internet set the priority on the powerline adapter attached to your Internet gateway to High Allocate priority settings based on application type as follows Table 6 Priority Settings PRIORITY LEVEL APPLICATION High Voice Application Medium Video and Audio Applications Normal Data Applications Low Data Applications The figure below shows an example powerline home network connected to the Internet Device A is a printer and does not handle traffic with high importance so the powerline adapter connected to it can be set to low priority Device B is a file server delivering audio or movie files to other users on the network The powerline adapter attached to it should have a medium setting Device C a home computer which connects to the Internet can receive a normal priority setting as it usually sends simple requests for data For example when you surf the Internet your computer sends requests to open web pages Device D is a modem attached to the Internet It should receive a high priority setting 1f you want faster downloading through your network Although device E receives audio or movie files it does not send a lot of traffic so the powerline adaptor attached to it can be set to a low priority PLA 4xx Series User s Guide Chapter 5 The Configuration Utility Figure 27 Priority Settings Ca n geo f ji ae Internet d
76. ty local powerline adapter you only have to add the remote powerline adapters passwords those in your powerline network but not directly connected to your computer 5 2 Starting the Configuration Utility To launch the PLA 4xx Series Configuration Utility simply double click on the configuration icon on your desktop Figure 23 PLA 4xx Series Configuration Utility Icon Configuration Alternatively start the utility by browsing to it from the start menu Click Start gt Programs gt ZyXEL PLA 4xx Series Configuration gt PLA 4xx Series Configuration Utility Close the Firmware Upgrade Tool and Firmware Detection Tool if either of them are open for the Utility to work properly PLA 4xx Series User s Guide Chapter 5 The Configuration Utility 5 3 Configuration Screen Use the Configuration screen to see which devices are recognized by your powerline network to configure your PLA 4xx and to set up a secure powerline network by changing the powerline network name This screen opens up when you launch the utility BS Use the gg icon to view online help information in each screen of the utility Configuration Screen OTILIZU LA tion Firmware Network Info Advanced Configuration gt Network Topology Accton EN1207D TX PCI Fast Ethernet Adapter MAC Address 00 19 cb 56 88 d6 00 02 cF 74 e9 1b 00 19 cb 42 b3 30 DAK Password IE Network Hame Save Note Y ou can find y
77. unaut europ enne et en Suisse Le produit fait partie de la classe A ce qui signifie que son exploitation peut entrainer des bruits parasites dans les zones d habitation le cas ch ant l exploitant peut tre tenu de prendre des mesures appropri es pour rem dier au d rangement Conformit CE Questo prodotto soddisfa le richieste tecniche della direttiva 1999 5 EG R amp TTE ed previsto per il funzionamento nella UE e in Svizzera Il prodotto dispositivo della classe A Questo dispositivo pu causare nel settore abitativo dei radiodisturbi In questo caso pu essere richiesto al gestore di prendere opportune misure Notices Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment This Class B digital apparatus complies with Canadian ICES 003 Cet appareil num rique de la classe B est conforme la norme NMB 003 du Canada Viewing Certifications 1 Go to http www zyxel com 2 Select your product on the ZyXEL home page to go to that product s page 3 Select the certification you wish to view from this page PLA 4xx Series User s Guide Appendix B Legal Information ZyXEL Limited Warranty ZyXEL warrants to the original end user purchaser that this product is free from any defects in materials or workmanship for a period of up to two years from the date of purchase During the warranty period and upon proof of pur
78. ut This Usb s CUI uid koki Yd kis ati mak kek k ik ka a ep kk kk e A l De EN A KR e e 3 Document AE ANN V ADA ANS ce cud ke ko ak kk ka A e EHE KON XR GR Ok ras R N kk kn KR e 4 OL VO ATAN INA Ni D TT m P 6 Table of CON M S Lia ede rer ki a ol HERE e ak kk S e YEAR RA EN A RAP ke RO RM d k 9 IESUS SS INTUITU A EMT 13 AS AP WI WE EID TES a 15 Part b ME ONE ON kika kk kk a ERR NER MEER MM EOM DM krik 17 Chapter 1 Introducing tho PLAKK iv k ka ki kk pni id die kk a kin dip ue KR BARI A EURO US EAE LE RS KIM DER LU b at 19 LUE T ETT 19 1 2 Expand Your Network with the PLASDOC si oviskeesttaak kane trea S ERE PH3AR ERES tana kasyon kask kk ea NS A A Eaa 19 1 3 Coaxial Cable Networks with the PLA402 V2 rteeeeeeeeeoeoeseoooeoooooouooooooeoooooeoooooneoooooeeeoonoeon 20 14 Ways to Manage ME PLA 4XX e 20 II cr LANE AE AN 21 DOFN CERTI 21 Toc Sete UR OO openana ea 21 16 RUS sv RN 22 Chapter 2 Installing the TANM ii kk ki kk kk ka kk kk kk kk kk kk kk ik kk A adaa a 23 2 1 Overview of the Installation PROCESS Les cux cie kw kantik kasik kk kid s kk eh ka eka kt la e ks kak ik eka 23 2 2 Inelaling me LI ANY iv po ik oi ki e a a ie a a kk bi e a e n a e n e e kan 23 Part Il Managing the PLA AXX ccsscceeeee cess eeeeeeeeeeeeeeeeeeeeeaaeeeeeeeseeeaes 29 Chapter 3 FHHDEAEIE TOG S cca edit kk cH ak DO ak ka ak a a tants a 31 24 i
79. vice from any network it may belong to 4 Press the ENCRYPT button at the rear of your powerline device for 1 2 seconds The power 5 light will blink as the powerline device tries to set up a connection PLA 4xx Series User s Guide Chapter 4 The ENCRYPT Button Figure 18 ENCRYPT Connection Procedure mecum press 2 seconds u eo xL CA press 2 seconds Ww P q p within 2 minutes 5 Repeat step 4 in this section for the other powerline device you wish to connect This must be done within 120 seconds of pressing the ENCRYPT button on the PLA 4xx 6 Check the lights on the two powerline devices The power and HomePlug f lights should be blinking while the devices are connecting Several times all lights blink simultaneously and the HomePlug A light also shows red Wait for about one minute while your powerline devices connect e If the power 5 light does not blink when you press ENCRYPT you have probably pressed the ENCRYPT button for too long Try again pressing the ENCRYPT button for 1 2 seconds e If the HomePlug H lights on both powerline devices do not light up the powerline devices are not connected Repeat steps 4 and 5 in this section If that doesn t work see the Troubleshooting in Section 7 5 on page 71 for suggestions 7 To add more powerline devices to your network press the ENCRYPT button on device C shown below for more than 10 seconds until

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