ZyXEL P-870M-Ix v2 User's Manual
Contents
1. Zoldlomb Str H 1025 Budapest Hungary Kazakhstan Support http zyxel kz support Sales E mail sales zyxel kz Telephone 7 3272 590 698 e Fax 7 3272 590 689 e Web Site www zyxel kz e Regular Mail ZyXEL Kazakhstan 43 Dostyk ave Office 414 Dostyk Busi ness Centre 050010 Almaty Republic of Kazakhstan North America Support E mail support zyxel com Sales E mail sales zyxel com Telephone 1 800 255 4101 1 714 632 0882 e Fax 1 714 632 0858 e Web Site www us zyxel com FTP Site ftp us zyxel com e Regular Mail ZyXEL Communications Inc 1130 N Miller St Anaheim CA 92806 2001 U S A Norway Support E mail support zyxel no Sales E mail sales zyxel no Telephone 47 22 80 61 80 e Fax 47 22 80 61 81 e Web Site www zyxel no e Regular Mail ZyXEL Communications A S Nils Hansens vei 13 0667 Oslo Norway Poland E mail info pl zyxel com Telephone 48 22 333 8250 e Fax 48 22 333 8251 Web Site www pl zyxel com e Regular Mail ZyXEL Communications ul Okrzei 1A 03 715 Warszawa Poland 12 P 870M Ix v2 Series User s Guide Russia Support http zyxel ru support Sales E mail sales zyxel ru Telephone 7 095 542 89 29 e Fax 7 095 542 89 25 Web Site www zyxel ru e Regular Mail ZyXEL Russia Ostrovityanova 37a Str Moscow 117279 Rus sia Spain Support E mail support zyxel es Sales E mail sales zyxel es Telephone 34 902 195 420 e Fax 342. purchaser To obtain the services of this warranty contact ZyXEL s Service Center for your Return Material Authorization number RMA Products must be returned Postage Prepaid It is recommended that the unit be insured when shipped Any returned products without proof of purchase or those with an out dated warranty will be repaired or replaced at the discretion of ZyXEL and the customer will be billed for parts and labor All repaired or replaced products will be shipped by ZyXEL to the corresponding return address Postage Paid This warranty gives you specific legal rights and you may also have other rights that vary from country to country Registration Register your product online to receive e mail notices of firmware upgrades and information at www zyxel com for global products or at www us zyxel com for North American products Customer Support Please have the following information ready when you contact customer support e Product model and serial number e Warranty Information Date that you received your device Brief description of the problem and the steps you took to solve it Corporate Headquarters Worldwide Support E mail support zyxel com tw Sales E mail sales zyxel com tw Telephone 886 3 578 3942 e Fax 886 3 578 2439 10 P 870M Ix v2 Series User s Guide Web Site www zyxel com www europe zyxel com FTP Site ftp zyxel com ftp europe zyxel com Regular Mail ZyXEL Comm
3. 913 005 345 Web Site www zyxel es e Regular Mail ZyXEL Communications Arte 21 5 planta 28033 Madrid Spain Sweden Support E mail support zyxel se Sales E mail sales zyxel se Telephone 46 31 744 7700 e Fax 46 31 744 7701 Web Site www zyxel se e Regular Mail ZyXEL Communications A S Sj porten 4 41764 G teborg Sweden Ukraine Support E mail supportQua zyxel com Sales E mail salesQua zyxel com Telephone 380 44 247 69 78 e Fax 380 44 494 49 32 Web Site www ua zyxel com e Regular Mail ZyXEL Ukraine 13 Pimonenko Str Kiev 04050 Ukraine United Kingdom Support E mail support zyxel co uk Sales E mail sales zyxel co uk Telephone 44 1344 303044 08707 555779 UK only e Fax 44 1344 303034 Web Site www zyxel co uk FTP Site ftp zyxel co uk e Regular Mail ZyXEL Communications UK Ltd 11 The Courtyard Eastern Road Bracknell Berkshire RG12 2XB United Kingdom UK 13 P 870M Ix v2 Series User s Guide User Guide Feedback Help us help you E mail all User Guide related comments questions or suggestions for improvement to techwriters zyxel com tw or send regular mail to The Technical Writing Team ZyXEL Communications Corp 6 Innovation Road II Science Based Industrial Park Hsinchu 300 Taiwan Thank you Certifications Federal Communications Commission FCC Interference Statement This device complies with Part 15 of FCC rules Operation is subject to th
4. P 870M Ix v2 Series VDSL2 Modem User s Guide Edition 1 4 2007 ZyXEL P 870M Ix v2 Series User s Guide Overview The P 870M Ix v2 Series P 870M Ix v2 is a VDSL2 Very high speed Digital Subscriber Line 2 modem that provides high speed Internet access up to 100 Mbps each way through a telephone line and supports Triple Play services The P 870M Ix v2 Series consists of the following models P 870M I1 v2 a VDSL2 modem for regular POTS lines e P 870M I3 v2 a VDSL2 modem for ISDN lines Triple Play service is the provisioning of high speed Internet access television Video on Demand or regular broadcasts and telephone service over a single broadband connection In the following figure the P 870M Ix v2 Z delivers a fast VDSL Internet access connection to ensure enough bandwidth for these sevices A B and C respectively A m n a Z dil el gt G L Internet cs No configuration is required Just connect the hardware and you are ready for high speed Internet access P 870M Ix v2 Series User s Guide 1 Hardware Connections Take the following steps to connect your P 870M Ix v2 pr A 4 mon Do Ganan Ste POWER ONSOLE ABETHERNET Qoa a i 1 Use the gray telephone wire to connect the P 870M Ix v2 DSL port to the DSL port to a telephone jack or a splitter if one is already installed 2 Use the Ethernet cable to connect the P 870M Ix v2 ETHERNET port to the compu
5. e following two conditions This device may not cause harmful interference This device must accept any interference received including interference that may cause undesired operations This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications If this equipment does cause harmful interference to radio television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures e Reorient or relocate the receiving antenna Increase the separation between the equipment and the receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Notice 1 Changes or modifications not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment This Class B digital apparatus complies with Canadian ICES 003 14 P 870M Ix v2 Series User s Guide Cet appareil num rique de
6. e points or other risks ONLY qualified service personnel can service the device Please contact your vendor for further information Use ONLY the dedicated power supply for your device Con nect the power cord or power adaptor to the right supply volt age 110V AC in North America or 230V AC in Europe Do NOT use the device if the power supply is damaged as it might cause electrocution Ifthe power supply is damaged remove it from the power outlet Do NOT attempt to repair the power supply Contact your local vendor to order a new power supply P 870M Ix v2 Series User s Guide e Place connecting cables carefully so that no one will step on them or stumble over them Do NOT allow anything to rest on the power cord and do NOT locate the product where anyone can walk on the power cord Do NOT install nor use your device during a thunderstorm There may be a remote risk of electric shock from lightning e Do NOT expose your device to dampness dust or corrosive liquids Do NOT use the device near water for example in a wet basement or near a swimming pool e Make sure to connect the cables to the correct ports Do NOT obstruct the device ventilation slots as insufficient airflow may harm your device Do NOT store things on the device Connect ONLY suitable accessories to the device Do not use the device outside and make sure all the connec tions are indoors There may be a remote risk of electric shock f
7. la classe B est conforme a la norme NMB 003 du Canada Viewing Certifications 1 Go to www zyxel com 2 Select your product from the drop down list box on the ZyXEL home page to go to that product s page 3 Select the certification you wish to view from this page Sa Copyright Copyright 2007 by ZyXEL Communications Corporation The contents of this publication may not be reproduced in any part or as a whole transcribed stored in a retrieval system translated into any language or transmitted in any form or by any means electronic mechanical magnetic optical chemical photocopying manual or otherwise without the prior written permission of ZyXEL Communications Corporation Published by ZyXEL Communications Corporation All rights reserved Disclaimer ZyXEL does not assume any liability arising out of the application or use of any products or software described herein Neither does it convey any license under its patent rights nor the patent rights of others ZyXEL further reserves the right to make changes in any products described herein without notice This publication is subject to change without notice Trademarks ZyNOS ZyXEL Network Operating System is a registered trademark of ZyXEL Communications Inc Other trademarks mentioned in this publication are used for identification purposes only and may be properties of their respective owners 15
8. midity 20 90 RH non condensing P 870M Ix v2 Series User s Guide Table 2 North American Plug Standards Feature Specification AC Power Adaptor Model AA 091A Input Power AC 120 V 60 Hz 1 A Output Power ACIV 1A Power Consumption 7 W Safety Standards UL CUL UL 1310 CSA 22 2 No 223 Table 3 European Plug Sta ndards Feature Specification AC Power Adaptor Model AA O91ABN Input Power AC 230 V 50 Hz 1 A Output Power ACIV 1A Power Consumption 7 W Safety Standards TUV CE EN 60950 1 Table 4 United Kingdom Plug Standards Feature Specification AC Power Adaptor Model AD 0901000AK Input Power AC 230 V 50 Hz 1 A Output Power AC9V 1A Power Consumption 7W Safety Standards TUV CE EN 60950 1 BS7002 P 870M Ix v2 Series User s Guide Table 5 Australia and New Zealand Plug Standards Feature Specification AC Power Adaptor Model AA 091AE Input Power AC 240 V 50 Hz 1 A Output Power AC IV 1A Power Consumption 7 W Safety Standards EN 60950 1 5 Safety Warnings For your safety be sure to read and follow all warning notices and instructions To reduce the risk of fire use only No 26 AWG American Wire Gauge or larger telecommunication line cord Do NOT open the device or unit Opening or removing cov ers can expose you to dangerous high voltag
9. o establish a DSL connection Off The DSL line is down 3 Wall mounting Instructions Complete the following steps to hang the P 870M Ix v2 ona wall 1 Select a position free of obstructions on a sturdy wall 2 Drill two holes for the screws M3 10 The centers of the holes should be 120 mm apart Note Be careful to avoid damaging pipes or cables located inside the wall when drilling holes for the screws 3 Do not screw the screws all the way into the wall Leave a small gap of about 0 5 cm between the heads of the screws and the wall P 870M Ix v2 Series User s Guide 4 Make sure the screws are snugly fastened to the wall They need to hold the weight of the P 870M Ix v2 with the connection cables 5 Align the holes on the back of the P 870M Ix v2 with the screws on the wall Hang the P 870M Ix v2 on the screws 4 Specifications The following values are accurate at the time of writing Table 1 Device Specifications Feature Specification Dimensions W x D x H 132 mm x 189 mm x 40 mm Weight 265 g DSL Port P 870M I1 v2 RJ11 connector for POTS P 870M I3 v2 RJ 45 connector for ISDN ETHERNET Port RJ 45 connector 10 100 Mbps Auto sensing auto cross over MDI MDI X Power Supply ACIV 1A Power Consumption 10 W Operation Temperature 0 C 40 C Operation Humidity 20 85 RH non condensing Storage Temperature 20 60 C Storage Hu
10. rom lightning 6 Related Documentation Please go to http www zyxel com for product news firmware documentation and other support materials ZyXEL Limited Warranty ZyXEL warrants to the original end user purchaser that this product is free from any defects in materials or workmanship for a period of up to two years from the date of purchase During the warranty period and upon proof of purchase should the product have indications of failure due to faulty workmanship and or materials ZyXEL will at its discretion repair or replace P 870M Ix v2 Series User s Guide the defective products or components without charge for either parts or labor and to whatever extent it shall deem necessary to restore the product or components to proper operating condition Any replacement will consist of a new or re manufactured functionally equivalent product of equal or higher value and will be solely at the discretion of ZyXEL This warranty shall not apply if the product has been modified misused tampered with damaged by an act of God or subjected to abnormal working conditions Note Repair or replacement as provided under this warranty is the exclusive remedy of the purchaser This warranty is in lieu of all other warranties express or implied including any implied warranty of merchantability or fitness for a particular use or purpose ZyXEL shall in no event be held liable for indirect or consequential damages of any kind to the
11. ter for Internet access 3 Use the included power adaptor to connect the P 870M Ix v2 POWER socket to an appropriate power source 4 After you ve made these connections push in the power button MODEM TEL PHONE P 870M lIx v2 Series User s Guide If the POWER ETHERNET and DSL lights are on or blinking you have set up the P 870M Ix v2 correctly Test your Internet connection by visiting http www zyxel com or another web site If the lights behave differently or if you cannot connect to the Web site make sure the connections are correct If the lights are still different turn off the device wait a few seconds and turn it on again If the problem continues contact your local vendor 2 LEDs The following figure shows the P 870M Ix v2 s LEDs O W D POWER ETHERNET DSL The following table describes the LEDs Light Status Description POWER Green The P 870M Ix v2 is receiving power and ready for use Off The P 870M Ix v2 is not receiving power P 870M Ix v2 Series User s Guide Light Status Description ETHERNET Green The P 870M Ix v2 has an Ethernet connection with a computer Blinking The P 870M Ix v2 is sending receiving data to from the computer Off The P 870M Ix v2 does not have an Ethernet connection with a computer DSL Green The P 870M Ix v2 has a DSL connection Blinking The P 870M Ix v2 is trying t
12. unications Corp 6 Innovation Road II Science Park Hsinchu 300 Taiwan Czech Republic E mail info cz zyxel com Telephone 420 241 091 350 e Fax 420 241 091 359 e Web Site www zyxel cz e Regular Mail ZyXEL Communications Czech s r o Modransk 621 143 01 Praha 4 Modrany Ceska Republika Denmark Support E mail support zyxel dk Sales E mail sales zyxel dk Telephone 45 39 55 07 00 e Fax 45 39 55 07 07 Web Site www zyxel dk e Regular Mail ZyXEL Communications A S Columbusvej 2860 Soeborg Denmark Finland Support E mail support zyxel fi Sales E mail sales zyxel fi Telephone 358 9 4780 8411 e Fax 358 9 4780 8448 Web Site www zyxel fi Regular Mail ZyXEL Communications Oy Malminkaari 10 00700 Helsinki Finland France E mail info zyxel fr Telephone 33 4 72 52 97 97 e Fax 33 4 72 52 19 20 Web Site www zyxel fr e Regular Mail ZyXEL France 1 rue des Vergers Bat 1 C 69760 Limonest France Germany Support E mail support zyxel de Sales E mail sales zyxel de Telephone 49 2405 6909 69 e Fax 49 2405 6909 99 Web Site www zyxel de e Regular Mail ZyXEL Deutschland GmbH Adenauerstr 20 A2 D 52146 11 P 870M Ix v2 Series User s Guide Wuerselen Germany Hungary Support E mail support zyxel hu Sales E mail info zyxel hu Telephone 36 1 3361649 e Fax 36 1 3259100 e Web Site www zyxel hu e Regular Mail ZyXEL Hungary 48
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